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an icmr-iipm think tank publication - Cycbth.org

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EXCLUSIVE INTERVIEW<br />

"TIME MANAGEMENT<br />

CAN BE TAUGHT"<br />

PAT BRANS IN AN EXCLUSIVE INTERVIEW WITH NIDHI<br />

GUPTA EXPLAINS CYCBTH HOW TO BUILD TRUST<br />

AMONG EMPLOYEES AND MASTER THE MOMENT<br />

Pat Br<strong>an</strong>s is author of the book Master The Moment:<br />

fifty CEOs teach you the secrets of time m<strong>an</strong>agement.<br />

Affiliate professor at the Grenoble Ecole de M<strong>an</strong>agement,<br />

Br<strong>an</strong>s provides corporate training on time m<strong>an</strong>agement<br />

<strong>an</strong>d productivity using a unique methodology, based<br />

on exclusive tips from the world’s busiest CEOs, <strong>an</strong>d grounded<br />

in psychology research. Br<strong>an</strong>s has held senior positions with<br />

three large <strong>org</strong><strong>an</strong>izations (Computer Sciences Corporation,<br />

Hewlett-Packard, <strong>an</strong>d Sybase)<br />

Time M<strong>an</strong>agement being your core area of research,<br />

how c<strong>an</strong> <strong>org</strong><strong>an</strong>isations leverage the same?<br />

Each individual in a family m<strong>an</strong>ages his or her time well,<br />

then the family as a whole is effective. If each family in<br />

a community is effective, the community as a whole is<br />

effective. Take the same principle <strong>an</strong>d apply it to work<br />

<strong>org</strong><strong>an</strong>izations. If all individuals in <strong>an</strong> enterprise are effective,<br />

teams will work well. If each team works well,<br />

departments will produce more results. And if each<br />

department produces more, the comp<strong>an</strong>y will have a<br />

better overall result.<br />

'Master The Moment' consists of six steps to better<br />

time m<strong>an</strong>agement: identify yourself, energize, prioritize,<br />

optimize, head off problems early, <strong>an</strong>d finish<br />

things. When I provide training, I like to use the acronym<br />

HIT (for Habits, Ideas, <strong>an</strong>d Techniques) to help<br />

people remember that each of these steps consists of<br />

two habits to develop a few ideas to integrate, <strong>an</strong>d a<br />

small number of techniques to learn.<br />

What kinds of leadership skills <strong>an</strong>d m<strong>an</strong>agement<br />

skills do these kind of m<strong>an</strong>agers need to follow?<br />

Good leaders always surround themselves with people<br />

they c<strong>an</strong> trust, rely on <strong>an</strong>d whose skills compliment their<br />

own. To build trust you have to be trustworthy yourself.<br />

You have to be somebody others c<strong>an</strong> count on. If you say<br />

"THE ONLY WAY TO BUILD THAT TRUST IS<br />

FOR A LEADER TO PLAY BY THE RULES AND<br />

COMMUNICATE HONESTLY. PEOPLE WANT<br />

LEADERS WITH PRINCIPLES"<br />

you’re going to do something, do it. Tell people “no”<br />

when you have no intention of doing something. It may<br />

be hard to do at first, but in the long run people will learn<br />

to count on your honesty. Maintain a consistent style<br />

<strong>an</strong>d communicate it clearly. If you do these things, people<br />

will gravitate towards you.<br />

C<strong>an</strong> time m<strong>an</strong>agement be taught. Do you <strong>think</strong> every<br />

leader is equipped with this import<strong>an</strong>t trait?<br />

I <strong>think</strong> time m<strong>an</strong>agement c<strong>an</strong> be taught. As demonstrated<br />

by the fifty CEOs featured in my book, it’s<br />

more about attitude th<strong>an</strong> talent. Experiments show<br />

that whether it be in sports, work, or intellectual pursuits,<br />

talented individuals with perform<strong>an</strong>ce-oriented<br />

attitudes (those who view their goals as a way of demonstrating<br />

they are talented) don’t do as well as less<br />

talented individuals with learning-oriented attitude<br />

(people who underst<strong>an</strong>d that they simply need to<br />

learn what it takes to reach their goals).<br />

What are the hurdles a comp<strong>an</strong>y faces when it brings<br />

in ch<strong>an</strong>ges in the style of working with respect to<br />

time m<strong>an</strong>agement <strong>an</strong>d multitasking?<br />

Rather th<strong>an</strong> talk about hurdles, let’s <strong>think</strong> of some of<br />

the things we c<strong>an</strong> do to make positive ch<strong>an</strong>ge. There<br />

are a few things comp<strong>an</strong>ies c<strong>an</strong> do to discourage multitasking.<br />

The first thing is to forbid (or at least discourage)<br />

bringing laptops <strong>an</strong>d cell phones into meetings.<br />

This message has to come from the top, <strong>an</strong>d upper m<strong>an</strong>agement<br />

needs to practice what they preach.<br />

Comp<strong>an</strong>ies should offer time m<strong>an</strong>agement training<br />

<strong>an</strong>d encourage workers to read books on the subject. If<br />

every employee picks up just one or two new ideas on<br />

how to work more effectively, <strong>think</strong> of how much of a<br />

difference that would make.<br />

How import<strong>an</strong>t is ethics in leadership?<br />

Think about how you assess people you first meet <strong>an</strong>d<br />

adjust that assessment as you get to know them. Over<br />

time you develop <strong>an</strong> opinion about how much you c<strong>an</strong><br />

trust that person. The only way to build that trust is for<br />

a leader to play by the rules <strong>an</strong>d communicate honestly.<br />

People w<strong>an</strong>t leaders with principles. They w<strong>an</strong>t<br />

leaders who st<strong>an</strong>d for something <strong>an</strong>d stick to their believes<br />

when things get difficult.<br />

count your chickens before they hatch 40 april 2012

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