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an icmr-iipm think tank publication - Cycbth.org

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INTERNATIONAL COLUMN<br />

THE CHARACTER OF<br />

LEADERSHIP<br />

THE DEVELOPMENT OF LEADERSHIP BEGINS WITH<br />

CHARACTER AND IS A LIFELONG PURSUIT IN WHICH<br />

TIME AND EXPERIENCE MATTER SIGNIFICANTLY<br />

PHIL EASTMAN<br />

Author of 'Character of Leadership'<br />

It troubles me that it will only take a few hundred<br />

words to share the profound reality that leadership<br />

is inextricably tied to individual character. Such <strong>an</strong><br />

import<strong>an</strong>t subject should take volumes. However,<br />

the brutal <strong>an</strong>d simple reality is that after countless hours<br />

of consulting, coaching <strong>an</strong>d advising, I become more convinced<br />

with each interaction that success is both enabled<br />

<strong>an</strong>d stifled by leadership, <strong>an</strong>d that leadership is at its centre,<br />

is a matter of personal character. In our rush to find<br />

ever-increasing efficiency <strong>an</strong>d effectiveness in <strong>org</strong><strong>an</strong>izations,<br />

we have lost sight of the power of great leadership<br />

<strong>an</strong>d what it takes to develop that leadership. We c<strong>an</strong>, however,<br />

regain our vision by proactively <strong>an</strong>d positively developing<br />

the character of those expected to lead. But first,<br />

it is critical to share my definition of leadership - "Leadership<br />

is the ability to move a group of people through noncoercive<br />

me<strong>an</strong>s to <strong>an</strong> end that is, in the long-run best<br />

interest of everyone."<br />

It would be nice if becoming <strong>an</strong> effective leader were<br />

easier. It would be nice if all the ideas <strong>an</strong>d techniques<br />

you have read about or experienced in workshops were<br />

as simple to use as the author or presenter made them<br />

seem. However, the real world is something else again.<br />

Becoming a great leader is hard work. Being a leader is<br />

a tremendous responsibility. The challenges of leadership<br />

are numerous, the dem<strong>an</strong>ds are steep, but the rewards<br />

are magnificent.<br />

Teachers of leadership have too often softened the reality<br />

of leadership, boiling it down to formulas, tips <strong>an</strong>d<br />

tricks. Leadership development is a lifelong pursuit in<br />

which time <strong>an</strong>d experience matter greatly. Like <strong>an</strong>y other<br />

long-term process, it is fraught with pain <strong>an</strong>d exhilaration.<br />

To complicate the process further, the development<br />

of leadership ability does not even begin with leadership.<br />

"CURRENT FINANCIAL CRISES ARE MATTER<br />

OF CHARACTER OF LEADERS WHO FELL PREY<br />

TO THE THREAD OF GREED THAT WEAVES<br />

THROUGHOUT CAPITALISTIC SYSTEMS"<br />

It begins with character. The ability to lead is built on a<br />

foundation of character. Every leader leads from his or<br />

her character, <strong>an</strong>d, consequently, the shaping of a leader’s<br />

character is paramount for <strong>an</strong>y <strong>org</strong><strong>an</strong>ization looking to<br />

distinguish itself.<br />

In 1987, I joined a failing comp<strong>an</strong>y that was part of a<br />

crippled industry: I went to work as a commercial lending<br />

officer for a savings <strong>an</strong>d lo<strong>an</strong>. I was young, my career was<br />

young, <strong>an</strong>d I was fortunate that this move was not the end<br />

of my b<strong>an</strong>king career. Nonetheless, motivated to be part<br />

of the industry’s newly exp<strong>an</strong>ded powers in commercial<br />

lending, I joined the staff of a savings <strong>an</strong>d lo<strong>an</strong>. Little did<br />

I underst<strong>an</strong>d that the recently gr<strong>an</strong>ted lending powers<br />

were a final attempt on the part of regulators to save <strong>an</strong><br />

industry that was terminally ill. The savings <strong>an</strong>d lo<strong>an</strong> industry<br />

had been in trouble for years, <strong>an</strong>d the demise of<br />

that sector ultimately cost the US tax payers $150 billion<br />

in 557 institutional failures. The major causes of the industry’s<br />

collapse were the ch<strong>an</strong>ging market conditions,<br />

over-investment in single-family residential mortgages,<br />

exp<strong>an</strong>ded regulatory authority <strong>an</strong>d weak regulatory oversight.<br />

Of those four major causes, only the first is economic.<br />

The other three relate to leadership. The concentration<br />

of investment in mortgages, the exp<strong>an</strong>sion of<br />

powers to weak institutions, <strong>an</strong>d continued poor regulatory<br />

oversight were all leadership decisions. We have seen<br />

m<strong>an</strong>y similar leadership decisions in our current fin<strong>an</strong>cial-sector<br />

crisis.<br />

Here is the key: The leadership decisions made as part<br />

of both the past <strong>an</strong>d the current fin<strong>an</strong>cial crises have not<br />

really been a matter of leadership ability. They are a matter<br />

of character. Leaders did not show the strength to<br />

st<strong>an</strong>d against the thread of greed that weaves throughout<br />

capitalistic systems. Neither did they demonstrate a willingness<br />

to learn from past mistakes.<br />

Beyond this illustration, the daily headlines <strong>an</strong>d your<br />

own files overflow with examples of leaders whose character<br />

shortcomings crippled their ability to lead effectively.<br />

Based on those numerous examples, it would be<br />

easy to approach character-based leadership development<br />

from a position of fear, with <strong>an</strong> eye to toward mitigating<br />

the risk that leaders with poor character repre-<br />

count your chickens before they hatch 14 april 2012

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