Making sure you're covered - New Zealand Post
Making sure you're covered - New Zealand Post
Making sure you're covered - New Zealand Post
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6<br />
Special packaging requirements for lithium ion and lithium<br />
polymer batteries<br />
Check the table on pages 4 and 5 to see what services you can<br />
use to send lithium batteries.<br />
• The battery must be sufficiently wrapped and packaged<br />
separately within the parcel and able to withstand a 1.2m<br />
drop. This is the inside package.<br />
• If the battery is enclosed internally and cannot be removed<br />
(e.g. iPods), the whole item must be sufficiently wrapped and<br />
packaged separately within the parcel and able to withstand<br />
a 1.2m drop. This is the inside package.<br />
• The inside package and the outer package must have a<br />
special warning sticker (MAIL285 sticker) attached, which is<br />
available at your local <strong>Post</strong>Shop.<br />
• A Lithium Battery document (ADV550) must be completed<br />
and included in the clear pouch with the other international<br />
sending documents.<br />
Packaging fragile items<br />
Our general handling and transport processes are the same<br />
for all items, and we cannot provide any special treatment for<br />
items that are fragile. It is your responsibility to en<strong>sure</strong> that<br />
any item is well packaged and can withstand a 1.2m drop. It<br />
is not enough to put ‘fragile’ or ‘handle with care’ labels on<br />
your item.<br />
Country-specific requirements<br />
When sending items overseas, you should also en<strong>sure</strong> that:<br />
• your item is not prohibited from export by the <strong>New</strong> <strong>Zealand</strong><br />
government, or that you meet any export restrictions (such<br />
as an export permit) if there are any<br />
• your item is not prohibited or restricted in the country you<br />
are sending it to.<br />
For further information, contact the <strong>New</strong> <strong>Zealand</strong> Customs<br />
service or the appropriate <strong>New</strong> <strong>Zealand</strong> or overseas<br />
government authority.<br />
Other limitations and exclusions<br />
In addition to prohibited and restricted items, other limitations<br />
and exclusions apply. In these circumstances, we are not liable<br />
to pay you any compensation. We may also be unable to deliver<br />
your item and have to return it to you (at your expense).<br />
These include situations when:<br />
• you have not complied with all our relevant terms and<br />
conditions contained in the Public Contract and <strong>Post</strong>al Users’<br />
Guide, which are available in your local <strong>Post</strong>Shop or on our<br />
website at www.nzpost.co.nz/terms<br />
• the item is incorrectly addressed<br />
• the item is seized or confiscated by Customs or any other<br />
government agency or border control authority
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