Making sure you're covered - New Zealand Post

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Restricted items We will accept the following restricted items, as long as you meet our sp condition of carriage, refer to the information on page 2 for details. If you Sending within New Zealand Letters, postcards, Standard and Tracked parcels and RegisteredPost Courier and Courier & Signature parcels Any item with contents valued at more than the standard compensation limits listed in the tables on page 1 Electronic/electric appliances and devices Lithium ion or lithium polymer batteries Radioactive substances Poisons not classified as class 6.1 Dangerous Goods in the IATA Regulations Perishable biological specimens and substances not classified as class 6.2 Dangerous Goods in the IATA Regulations Liquids not otherwise classified as dangerous Prohibited item Can be sent, but maximum compensation available is NZ$1,500 Batteries must be removed and wrapped separately. If the batter parts. Additional restrictions apply if the appliance or device con Priority services 1 Prohibited item All other services Refer to the requirements for electronic/electric appliances and devices Special packaging requirements must be met – for details, refer to the information on page 6 May be sent in quantities exempted from the Radiation Protectio (e.g. household smoke alarms). Prohibited item Must be packaged correctly Must be sent using a signature required service Prohibited item Must be sent to a recognised laboratory, medical institution, medical practitioner or vet Must be packaged in accordance with The Guideline for Packaging and Shipping of Infectious Substances by the Communicable Diseases Centre Must be sent using a signature required service Must be packaged in a way to ensure no leakage or breakage of Drugs (where allowable) Prohibited item Must be sent by an authorised organisation Must be packaged correctly Must be sent using a signature required service Jewellery, watches, Prohibited item Prohibited item precious metals or stones valued under NZ$250 Jewellery, watches, Prohibited item Prohibited item precious metals or stones valued over NZ$250 Any collectible or antique Prohibited item Prohibited item or any painting, sculpture or other work of art valued under NZ$1,500 Any collectible or antique Prohibited item Prohibited item or any painting, sculpture or other work of art valued over NZ$1,500 Unused stamps Prohibited item Prohibited item Fragile items Can be sent only if packaged to withstand transport and handling – for details, refer to the information below Prohibited item 4 1 Priority domestic services are FastPost letters and BoxLink
ecified conditions of carriage. When buying additional cover is a don’t meet our conditions of carriage, the item is prohibited. Sending overseas International Air and International Economy International Economy Courier International Express Courier Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought y cannot be removed, the item can be sent if it does not have a transmit function or moving tains lithium batteries – refer to the information below. Prohibited item Prohibited item Special packaging requirements must be met – for details, refer to the information on page 6 n Act 1965 and below the limits specified by the International Atomic Energy Agency Prohibited item Must be packaged correctly Must be packaged correctly Prohibited item Must be sent to a recognised laboratory, medical institution, medical practitioner or vet Must be packaged in accordance with The Guideline for Packaging and Shipping of Infectious Substances by the Communicable Diseases Centre Must be sent to a recognised laboratory, medical institution, medical practitioner or vet Must be packaged in accordance with The Guideline for Packaging and Shipping of Infectious Substances by the Communicable Diseases Centre the container. Prohibited item Must be sent by an authorised organisation Must be packaged correctly Must be sent by an authorised organisation Must be packaged correctly Can be sent if additional compensation cover is bought Prohibited item Can be sent if additional compensation cover is bought Prohibited item Can be sent if additional compensation cover is bought Can be sent only if packaged to withstand transport and handling – for details, refer to the information below Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought Can be sent only if packaged to withstand transport and handling – for details, refer to the information below Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought Can be sent if additional compensation cover is bought Can be sent only if packaged to withstand transport and handling – for details, refer to the information below 5
Page 1 and 2: Making sure you’re covered Your g
Page 3 and 4: What you are covered for We cover y
Page 5: Prohibited items include, but are n
Page 9 and 10: • you don’t complete any requir
Page 11 and 12: How to make your claim Timeframe fo
Page 16: Contact us You can contact us by ph

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