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CMX 2004 - Plumbing & HVAC

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Trucks for the Trade<br />

Truck Graphics, Part II<br />

Choose the right graphic designer<br />

There is more to graphics than<br />

putting stickers on a truck<br />

By Simon Blake<br />

In Part 1 of this article (Jan/Feb., <strong>2004</strong>), we talked about<br />

what goes into effective truck graphics. In Part II, we look<br />

at choosing a graphics supplier and the practical aspects<br />

of applying graphics to a truck.<br />

The graphics that a contractor<br />

applies, or doesn’t apply, to his<br />

truck become the company’s identity<br />

in the community. This makes<br />

choosing a graphic designer and deciding<br />

on graphics one of the most important<br />

decisions that a company owner –<br />

and it should be the owner – will make.<br />

“Many contractors fail by delegating<br />

the development of truck graphics and<br />

other promotional material to an employee,”<br />

notes Gordon McCallum, creative<br />

director for McCallum Graphics in<br />

Mississauga, Ont. Truck graphics should<br />

be part of a total marketing campaign. It<br />

is therefore important to choose a<br />

graphic designer that understands the<br />

company’s overall goals, he added.<br />

Just as a customer does when hiring a<br />

service contractor, a contractor should<br />

ask to see previous work, check references<br />

and talk to other contractors when<br />

commissioning graphics for his truck(s).<br />

The process is easier where the<br />

graphics company does its design work<br />

in-house, reports Julian Sarboiu of<br />

AXXENT Signs Inc. in Mississauga,<br />

Ont. Working with one company on the<br />

Beware of<br />

copyright<br />

Any contractor that wants to use<br />

something previously published<br />

elsewhere, such as a comic book<br />

or cartoon character, MUST obtain<br />

permission from the individual or<br />

company that owns the copyright.<br />

Calgary contractor Peter<br />

Archdekin, president of Pete the<br />

Plumber, actually phoned Marvel<br />

Comics to check the rules concerning<br />

the use of their superhero<br />

figures on his trucks. He was told<br />

the company could ask him to<br />

remove the characters, but as long<br />

as he didn’t use any individual<br />

character on more than one truck<br />

and because he was “a little guy<br />

up in Canada,” they probably<br />

wouldn’t bother.<br />

design and another to apply it to the truck<br />

can add cost, downtime and headaches.<br />

One other thing to keep in mind<br />

when hiring a graphics supplier is how<br />

long they intend to keep the truck.<br />

Because the design work is done on<br />

computer, there is no need for the truck<br />

to be at a graphics shop until the graphics<br />

are actually ready to be applied. A<br />

two-day turnaround is typical, advises<br />

Sarboiu. “Shy away from shops that<br />

cannot provide you with a specific<br />

timeline for your job’s completion.”<br />

The shop should also have valid liability<br />

and contents insurance that covers<br />

your truck while it is in their hands,<br />

he added.<br />

How it’s done<br />

Digital photography and computerized<br />

graphic design software have made the<br />

process of creating custom graphics for<br />

a truck relatively straightforward.<br />

Typically, the designer will work out<br />

the graphics with the contractor on a<br />

computer screen using a file graphic of<br />

the particular model of truck. “It should<br />

not be a complicated process from the<br />

customer’s point of view,” notes<br />

Sarboiu.<br />

Once the design is done, the artist<br />

will print or e-mail a ‘photo’ of the completed<br />

truck. That can be changed and<br />

adjusted until the contractor is satisfied<br />

with the result. Only then are the fullsized<br />

graphics produced.<br />

Today most truck graphics are done<br />

in vinyl. An enormous range of colours<br />

and special effects are available. “There<br />

are certain things that you can incorporate<br />

into graphics today that don’t cost a<br />

lot more money but have benefit –<br />

reflective graphics, for example. They<br />

light up when headlights hit them,”<br />

notes McCallum. Exploring options<br />

with several graphic designers can be<br />

time well spent.<br />

There are two methods of printing<br />

graphics – inkjet that prints the image<br />

onto the vinyl and thermal imaging,<br />

which fuses the ink to the vinyl with<br />

heat. Thermal imaging is generally considered<br />

more durable. However, some<br />

shops warranty inkjet work for five years.<br />

The vinyl itself comes in a number<br />

of different qualities – everything<br />

from extremely expensive material<br />

that will outlive the truck to cheaply<br />

Today’s graphic designers like Julian Sarboiu and Randall Thomas, seated, design<br />

truck graphics on templates of the actual truck body set up in a software program.<br />

made offshore products (Sounds like<br />

PVF products!). Good quality vinyl<br />

will come with a warranty. The vinyl<br />

manufacturer’s colour chart will also<br />

list durability. A vinyl that is rated at<br />

five years, for example, should stay in<br />

place regardless of how many times the<br />

van goes through a truck wash and<br />

should not show any visible signs of<br />

fading for five years.<br />

Design software compensates for distortion<br />

in the vinyl as it goes around<br />

corners, etc. There should therefore be<br />

no visible distortion once the vinyl has<br />

been applied.<br />

Randall Thomas, a partner at<br />

AXXENT Signs, believes lights, moldings,<br />

etc. should be removed and<br />

replaced after the vinyl has been applied.<br />

The goal is to minimize the number<br />

of edges exposed to the elements.<br />

Cost varies with the complexity of<br />

the graphics. Most shops charge by the<br />

running square foot for production<br />

and an hourly rate for installation.<br />

Some shops add a setup charge for<br />

production – make sure that is included<br />

in the quote.<br />

Collision repair with vinyl is straightforward<br />

because the shop will have the<br />

graphics on a computer file. This makes it<br />

relatively easy to print off only the damaged<br />

sections and reapply them to the<br />

truck once a body shop has made repairs.<br />

Vinyl can also be removed when a<br />

leased truck has to be returned, for<br />

example, notes Thomas. However, the<br />

paint will be faded where not covered<br />

by vinyl. If the vinyl has been in place<br />

for three years or less, they can usually<br />

buff it back to original. A repaint may<br />

(continued on page 56)<br />

Roy, left, and Bob Birnie have been experimenting with their truck graphics for years.<br />

They turned to Gordon McCallum to turn their ideas into an unforgettable design.<br />

www.plumbingandhvac.ca March/April <strong>2004</strong> – <strong>Plumbing</strong> & <strong>HVAC</strong> Product News 55

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