CIPHEX West - Plumbing & HVAC

These two-speed four-position oil 

furnaces offer a variety of burners. 

Choices, choices on page 18 

Volume 14 Number 5 September/October 2004 

Canadian Mail Sales Product Agreement #40063170. Return postage guaranteed Nytek Publishing 451 Attwell Drive, Toronto, Ontario M9W 5C4 

New technologies 

and techniques 

INSIDE 

• Ontario plans apprenticeship grant 

• New residential HVAC trade 

• Manufacturers, wholesalers target students 

• Conference offers breather from dismal AC season 

• B.C. looks to up residential heating efficiency requirements 

Circle Number 100 for More Information 


www.drainbrain.com 



CIPHEX 

West 

Show Edition 

PERFORMANCE 

UNDER PRESSURE 



Simplify your customer’s plumbing with 

this stylish pullout faucet. 

Practical advice on page 25 

These mixing valves offer a precise way 

to control DHW temperature. 

Full report on page 26 

This high-pressure refrigerant purger will 

get an air-logged chiller up quickly. 

Cool news on page 33

Professional, responsive 

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In This Issue 

Features 

High efficiency tuneup 12 

Make the customer glad they spent 

the extra money 

Departments 

Hot Seat ........................................................5 

Industry News.................................................7 

Letters .........................................................11 

Western Update ............................................36 

Coming Events..............................................38 

People and Places.........................................39 

Literature Showcase ......................................40 

Marketplace..................................................41 

Products & Technologies 

Heating ........................................................12 

Hot Water Heating.........................................20 

Faucets & Fixtures ........................................25 

Pipes, Valves & Fittings .................................26 

Ventilation....................................................28 

Controls .......................................................29 

Refrigeration.................................................32 

Tools............................................................34 

Effective humidification 17 

Keeping an eye on water use 

Natural gas for vehicles 30 

A look at the benefits and drawbacks 

High-tech chiller retrofit 32 

John Carr explains how it works 

Cover photo: With water treatment equipment 

behind him and a new high efficiency 

furnace in front, Mark Johnson of Peel 

Heating & Air Conditioning (A Lennox 

division) doesn’t have much room to work. 

Please see our article on page 12. 

(Photo by Simon Blake) 


www.plumbingandhvac.ca September/October 2004 – Plumbing & HVAC Product News 3


Hot Seat 

Too much licensing, 

too little enforcement 

It costs a lot of money to be in the 

plumbing and HVACR business 

these days. The cost of complying 

with all the licensing and training 

requirements is considerable. More and 

more contractors are beginning to 

question the value of this investment 

when they see so much work slipping 

away to non-licensed renovation contractors, 

particularly in the residential 

retrofit and service market. 

But this has been occurring for years 

and everybody knows it. So why isn’t 

anything ever done? Why don’t governments 

enforce their own rules and protect 

those that make the investment to 

follow them? 

Part of the problem, and it varies 

from province to province, is that building 

inspectors will inspect the work 

regardless of whether the person is 

licensed to do the job. 

In part, there may be a fear that being 

too strict will drive even more of these 

jobs underground. There is some truth 

in that, but it’s also a cop-out. Home 

and building owners would be more 

conscious of the need to hire qualified 

people if they thought the job might fail 

inspection because the licenses of the 

individuals that did the work weren’t up 

to date. 

There’s a safety issue here as well. Not 

only is the sheer volume of work being 

conducted by the non-licensed trade 

increasing, but the scope of that work is 

expanding as well. 

When renovation contractors were 

doing minor plumbing and electrical 

jobs, there was little danger of burning 

down the house or creating some other 

life-threatening disaster. 

But that has changed dramatically 

with the expansion of big box stores 

across Canada. Today anybody can buy 

a gas appliance. There is no requirement 

to show a gas ticket. More and 

more often, unqualified people install 

these appliances. 

As well, many renovation contractors 

don’t hesitate to go into the electrical 

panel to install new breakers and run 

new electrical lines. This is something 

that licensed HVACR tradesmen are still 

not permitted to do, despite industry 

efforts to the contrary. 

It doesn’t take a genius to recognize 

the obvious dangers. Everybody that 

receives this magazine is well aware of 

the problem. 

But this problem can only grow as 

the licensing requirements for contractors 

become more onerous. Most legitimate 

players in this industry would 

agree that training and certification is a 

good thing. Poor installations hurt the 

HVAC Solutions! 

reputation of the industry. 

But where obtaining the correct 

certification and licenses becomes too 

expensive, too difficult and too time 

consuming, more and more people are 

going to find shortcuts around the system. 

There’s a very fine line between 

over stringent licensing requirements 

and inadequate training. 

These costs have to be passed along 

to the customer, making the qualified 

contractor even less competitive with 

his non-licensed counterpart. 

We always hate to suggest that governments 

should use a bigger stick. But 

if they want contractors to invest the 

money and man-hours to comply with 

all government licensing and certification 

requirements, they must support 

them by enforcing the rules against 

those that don’t bother. 

Welcome 

Nytek Publishing Inc. 

is pleased to introduce 

Mark Vreugdenhil as 

publisher of Plumbing 

& HVAC Product 

News. Mark brings a 

wealth of experience 

on industry publications 

ranging from 

metal working, electronics 

and woodworking to seniors 

issues. He joins us from CLB Media 

in Aurora, Ont. where he was publisher 

of Metalworking Production & 

Purchasing Magazine. Please join us 

in welcoming Mark to the Plumbing 

& HVAC Product News team! 

We can provide a cost effective solution for all your heating ventilation and air conditioning needs. From exceptional quality 

portable spot coolers, package terminal air conditioners, water source heat pumps to the widest variety of fan coils available. 

Mark 

Vreugdenhil 

Incorporating 

Plumbing Piping 

and Heating magazine 

and HVAC/Refrigeration 

magazine 

September/October 2004 

Volume 14, Number 5 

ISSN 1499-5271 

Editor 

Simon Blake 

(416) 614-5820 

sblake@nytek.ca 

Editor Emeritus 

Ronald H. (Ron) Shuker 

(416) 614-5816 

rshuker@nytek.ca 

Contributors 

Roy Collver 

John Carr 

Ron Coleman 

Warren Law 

Arthur Irwin 

Publisher 

Mark Vreugdenhil 

(416) 614-5819 

mark@plumbingandhvac.ca 

Design and Production 

Tim Norton 

production@nytek.ca 

Circulation Manager 

Pat Glionna 

Corporate Services 

Anthony Evangelista 

PLUMBING & HVAC PRODUCT NEWS Magazine is 

published six times annually by Nytek Publishing 

Inc. and is written for individuals who purchase/specify/approve 

the selection of plumbing, piping, hot 

water heating, fire protection, warm air heating, air 

conditioning, ventilation, refrigeration, controls and 

related systems and products throughout Canada. 

Head Office 

Nytek Publishing Inc. 

451 Attwell Drive, Toronto, 

Ontario, Canada M9W 5C4 

Tel: (416) 242-8088 

Fax (416) 242-8085 

POSTMASTER: Send all address changes and circulation 

inquiries to: Plumbing & HVAC Product News 

magazine, 451 Attwell Drive, Toronto, Ontario, Canada 

M9W 5C4. Canadian Publications Mail Sales Product 

Agreement No. 40063170. Postage paid at Winnipeg, 

MB. Annual Subscription: $34.00 plus $2.38 

GST, single copy $5.00 plus $0.35 GST in 

Canada; United States $40.00 U.S. One year subscription 

in U.S.: $40.00 US, One year subscription 

foreign: $65.00 U.S. 

Copyright 2004. The contents of this magazine 

may not be reproduced in any manner without the 

prior written permission of the Publisher. 

Movincool offers two distinct series of portable 

spot coolers with capacities from10,000 to 60,000 Btu's. 

Ideal for offices, heat sensitive electronics, schools, labs, 

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info@williamshvac.com www.williamshvac.com 

We acknowledge the financial support of the 

Government of Canada through the Publications 

Assistance Program toward 

our mailing costs. 

PAP Registration No. 10796 

A member of: 

Canadian Institute of Plumbing & Heating 

Canadian Circulation Audit Board 

Mechanical Contractors Assoc. of Canada 

Ontario Plumbing Inspectors Association 

Hydronics Marketing Group 

American Society of Heating Refrigerating & 

Air Conditioning Engineers 

Heating Refrigeration Air Conditioning 

Institute of Canada 

Refrigeration Service Engineers Society of Canada 

www.plumbingandhvac.ca 


DHW 

Priority 

Setpoint 

Loads 

Floor 

Warming 

Cooling 

Outdoor 

Reset 

Two-Stage 

Heating 

Mixing 

Slab 

Temperature 

Limiting 

Two Control Options to Suit Your Needs: 

Stand Alone reset control solutions allow you to use traditional thermostat 

and endswitch technology. 

Integrated reset control solutions use tekmar developed integrated technology that 

improves the operation, efficiency and comfort of the system. 

Stand Alone Controls 

Universal Reset Control 374 

The 374 operates the system pumps, 

Mixing device, DHW Priority and 

allows for Setpoint Loads. The boiler 

is operated using Outdoor Reset. 

Traditional endswitches are used to 

indicate that the system requires heat. 

Thermostat 507 

The 507 is ideal for those areas that 

require an attractive thermostat with a 

large display and single stage of heat. 

Thermostat 508 

The 508 is for those areas that 

require the features of the 507 with 

the addition of a slab sensor to 

provide either Floor Warming and /or 

Slab Temperature Limiting. 

Programmable Thermostat 510 

The 510 is for those areas that require 

the features of the 508 plus the ability 

to provide a 7 day setback schedule 

with Early Start. 

Programmable Thermostat 512 

The 512 is for those areas that require 

the features of the 510 plus the ability 

to provide either Two-Stage Heating or 

Heating / Cooling operation. 

For more information on the operation 

of Stand Alone Controls and Integrated 

Controls, read the following article. 

Integrated Controls 


The 364 provides the same features 

as the 374 and accepts the feedback 

signal from the tekmar Zone Control 

that continuously fi ne-tunes the water 

temperatures of the system based on 

the requirements of the zones. 

Zone Control 369 

The 369 continuously monitors the 

zones in order to coordinate and 

synchronize their operation to provide 

a consistent load on the system. The 

control also allows for one and / or Two- 

Stage Heating as well as Cooling and a 

7 day setback schedule with Optimum 

Start / Stop. 


Room Temperature Unit (RTU) 062 

The 062 provides a large, attractive, 

easy to use display with a built in air 

sensor. 

Room Temperature Unit (RTU) 063 

The 063 provides the same features 

as the 062 with the addition of a slab 

sensor that allows for Floor Warming 

and / or Slab Temperature Limiting. 

tekmar Control Systems Ltd., Canada, tekmar Control Systems, Inc., U.S.A. 

Head Offi ce: 5100 Silver Star Road, Vernon, B.C. Canada V1B 3K4 Phone: (250) 545-7749 Fax: (250) 545-0650 Web Site: www.tekmarcontrols.com 

Circle the reader service number for tekmar at the back of this magazine to receive free literature.

Industry News 

In Brief 

Apprenticeship subsidy 

The Alberta government has 

raised apprenticeship fees to 

$650 per eight-week course for 

each apprentice. As a result, the 

Mechanical Contractors Association 

of Alberta has raised its Apprenticeship 

Tuition Fee Subsidy 

to $150, up from $125. The program 

began with a $50 subsidy 

in 1999 when tuition fees were 

$400, reports Hans Tiedemann, 

executive director. For more information, 

call (403) 250-7237 

or go to www.mca-alta.com. 

Vancouver goes green 

The City of Vancouver has adopted 

the Canada Green Building 

Council’s LEED Gold standard for 

all new city buildings. That 

makes it the first municipality in 

North America to adopt the energy 

and environmental performance 

rating system. B.C. also has 

more LEED accredited professionals 

than any other province. 

Only two buildings have qualified 

to this standard in Canada, both 

in B.C. 

No HFCs please 

Refrigerant Management Canada 

has a problem. Some want to 

ship HFC refrigerants to its 

disposal program. But it doesn’t 

accept them. RMC accepts only 

CFC’s, HCFC’s and HCFC blends. 

For more information, visit RMC’s 

website at www.hrai.ca/rmc. 

Controls contractors meet 

Sandcastle Energy Systems 

Alliance, the national controls 

contractor group, will mark its 

fifth year at its annual conference 

Oct. 21-22 in Calgary. 

Launched in 1999 with a handful 

of members, the innovative 

Alliance made the cover of 

HVAC/Refrigeration in March 

2000. Sandcastle now has 45 

alliance members and 400+ 

technicians across Canada, 

reports Laurence Markham, 

president. 

Ontario proposes $5,000 

apprenticeship tax credit 

By Ron Shuker 

The Ontario legislature is expected 

to approve a program this fall that 

will see contractors eligible for a tax 

credit of up to $5,000 per year for every 

apprentice they train. 

This program is part of a four-year 

strategy announced Aug. 5 by the 

Ministry of Training, Colleges & Universities 

to ‘expand the number of people 

registered in apprenticeship to 

26,000 by 2007-2008.’ 

The Apprenticeship Training Tax 

Credit, which extends the existing Cooperative 

Education Tax Credit, would 

see employers with a total payroll of less 

than $400,000 eligible to claim 30 per 

cent of wages paid to eligible apprentices 

over the first 36 months. Employers 

with payrolls exceeding $400,000 

can claim 25 per cent. 

Eligibility for the tax credit will be 

retroactive to May 19 and continue 

through Dec. 31, 2007, the Ministry of 

Finance announced. 

Ministry program co-ordinator Peter 

Wilson told P&HVAC that the administrative 

details and final regulations will 

be made public when the bill is tabled in 

the legislature. 

Apprentices in 38 construction 

trades will qualify. Trades include 

plumbing, refrigeration and air conditioning, 

sheet metal, steamfitter, sprinkler 

& fire protection, ironworker, millwright, 

electricians, and pool/hot 

tub/spa service and installation technicians. 

All qualifying trades are listed in 

Tax Bulletin 04-2 on the finance website 

www.gov.on. ca/fin. 

However, the gas technician and oil 

burner trades are not recognized by the 

Ontario Ministry of Training, Colleges 

& Universities and are therefore not eligible. 

Although recognized in the 

industry, they come under the jurisdiction 

of the Technical Standards & Safety 

Authority (TSSA). 

CIPH co-op 

job program 

High school programs 

The Ontario government will also provide 

1,500 scholarships of $1,000 each 

available to high school students who 

quit school, return to complete their 

schooling and then enter an apprenticeship. 

Employers are eligible for a $2,000 

bonus for hiring such students, the 

Ministry of Training announced. 

The third element in this strategy is 

the Co-op Diploma Apprenticeship 

Program with a budget of up to six 

million in 2004-05. The programs are 

designed to enable young people to 

train as apprentices in a specific trade 

while attending college in a related 

program. 

“The co-op diploma course allows 

for three alternating in-school education 

sessions with on-the-job training 

periods,” Wilson explained. “Some of 

the up-front education will include 

maths and sciences not generally included 

in traditional apprenticeship 

skills programs. The college diploma 

courses will be adapted and integrated 

with the skills training. That could 

extend an apprenticeship by a year, 

depending on the trade,” he said. 

Limited opportunities? 

“There are only so many job openings for 

apprentices, particularly with air conditioning 

and refrigeration so seasonal, for 

example,” comments Shane McCarthy, 

UA Local 787, Brampton, Ont. “We now 

graduate 60 journeymen a year at the 

JTAC-ORAC facility which opened in 

1990, with 200-300 apprentices in training. 

“The fact is, lots of people want into 

our trade. But the industry is not creating 

many more spots. And we do not 

carry a labour pool of available workers 

as some unions do. Contractors keep 

their core technicians year round and 

prefer that they work overtime rather 

than add another fulltime apprentice 

they may not need,” McCarthy reported. 

First announced in the Ontario Budget 

last spring, the program pledges $11.7 

million annually by 2006-2007. The 

government has said it will consult 

stakeholders to review the effectiveness 

of the program by 2007. 

Whether the program will include 

regulations stipulating that those hired 

must number more than those employed 

over the previous year, for example, 

will not be known until the amended 

regulations under Regulation 1076 

become public. With the proposed residential 

HVAC trade expected to become 

compulsory in 2005, many new apprentices 

will be enrolled in that program. 

 

 

The Canadian Institute of Plumbing & 

Heating (CIPH) will launch a new initiative 

to bring young people into the 

industry. 

PTAC units recalled 

The ‘Creating our Future’ co-op student 

Friedrich has voluntarily recalled 

program will kick off in the fall, 

26,400 packaged terminal air reported CIPH chairman Mike Dennis 

conditioning units because of a (Moen Inc.). The program will link 

fire hazard. The (U.S.) Consumer post-secondary schools with local 

Product Safety Commission 

CIPH member companies by offering 

reported that the rotary dial 

co-op or intern positions. 

switch on the units can be positioned 

“Students gain valuable work experi- 

between the ‘high’ and ence and employers can evaluate talent 

‘low’ fan speed settings, possibly and determine future opportunities 

causing the units to overheat and within their company,” Dennis said. 

catch fire. The company has 

The plan is expected to be in place by 

received 60 reports of units overheating, 

November. 

 

including nine accounts CIPH represents Canada’s manufac- 

of fires that resulted in property turers, wholesalers and manufacturer’s 

 

damage. 

agents. For more information, call 

(416) 695-0447. 



Industry News 

Dennis chairs CIPH, 

Bondar captivates 

Canadian astronaut Roberta Bondar 

and Kelowna fire chief Jerry 

Zimmerman clearly captivated the 

250 members and guests attending the 

Canadian Institute of Plumbing & 

Heating 72nd annual business conference 

in Kelowna, B.C. last June. 

Bondar’s keynote speech outlined her 

life and how it led her to the astronaut 

program. But it was her vivid pictures 

from space and her explanation of the 

shuttle and space station’s Environmental 

Life Support Systems that won 

the day. 

The group was 

given a rare look 

into the air circulation 

and filtration, 

waste removal (into 

Roberta Bondar 

space), complete recycling 

of all water 

and moisture, cooling 

and heat transfer (also into space), 

dehumidification, mould prevention, 

use of stainless steel and titanium piping 

and other aspects of these systems, 

so taken for granted on Earth. 

Bondar cited the draining of the Arial 

Sea in Russia as the “greatest environmental 

disaster on Earth”. The fourth 

largest body of water no longer exists 

after diverting the water for irrigation. 

She showed how the Arctic ice shelf has 

shrunk to one-tenth its size from global 

warming with lakes on the ice shelf of 

Ellesmere Island. 

Earlier, Zimmerman re-told the daily 

battles with the raging fires that destroyed 

more than 200 homes in the 

southeastern part of Kelowna. The 

‘Firestorm Video of the Okanagan 

Mountain Fire’ showed the fires and the 

people – firefighters and citizens. It 

helped CIPH delegates re-live the city’s 

worst nightmare as they listened to so 

many amazing stories and learned how 

Kelowna residents took so many positive 

experiences from the harrowing event. 

Zimmerman said complete, open 

and honest communication with everyone 

was a first priority and it brought 

the city together. “Surround yourself 

with the best people, delegate and let 

them do their job was certainly a core 

management decision,” he said. He also 

pointed to “leading by example and not 

giving up” as other essential attitudes to 

winning the battles. 

Changing of the guard 

Mike Dennis, president, Moen Inc., 

Oakville, Ont., was elected chair of 

CIPH. He succeeds Ross Robinson, 

president, B.A. Robinson Co., Winnipeg, 

Man. Members elected Rick 

Elliot, president, McKeough Supply, 

Brantford, Ont., as first vice chairman. 

Wade Peterson, president-managing 

director, Uponor Canada, Regina, Sask. 

moves to the second vice chairman’s 

spot. 

Robert Whitty, president/CEO, Bartle 

& Gibson Co., Edmonton, Alta. and 

Dan Robertson, general manager, 

Rheem Canada Ltd., Hamilton, Ont., 

are new directors. CIPH now has 258 

members, up 11 over the year, with 

several more awaiting approval. 

Ont. to license residential HVAC techs 

The long proposed residential air conditioning 

mechanic trade in Ontario is 

expected to be ready for implementation 

“in the new year”, reports Carol 

Olinski, program coordinator, Ministry 

of Training, Colleges and Universities. 

“It will be a compulsory trade under 

the existing Regulation 1076. There will 

be no grandfathering without (passing 

the) examination,” she told P&HVAC. 

“The residential sector has requested 

that all must pass a provincial exam to 

be certified,” she added. 

Apprentices must complete 4,500 

hours, including two 240-hour inschool 

sessions. 

Experienced technicians that want to 

challenge the exam must swear out an 

affidavit that they have 4,500 hours in 

Passing of the gavel: New CIPH chairman 

Mike Dennis, president, Moen 

Inc., Oakville, Ont., left, is congratulated 

by his predecessor, Ross Robinson, 

B.A. Robinson Co. Ltd., Winnipeg. 

the trade and must achieve 70 per cent 

or greater on the exam. 

“The on-the-job training standards, the 

in-school curriculum and amended regulation 

have all been completed and approved 

by the industry,” reported Olinski. 

The HVAC provincial advisory committee 

(PAC) is to meet again in September 

to continue developing the final 

exam and any other details, reported 

Martin Lymes of the Heating Refrigeration 

& Air conditioning Contractors 

Association (HRAC). 

“The individuals must still hold the 

appropriate TSSA (Technical Standards 

and Safety Authority of Ontario) licences,” 

she added. Under the previous 

Regulation 1076, individuals must hold 

(continued on page 11) 

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8 Plumbing & HVAC Product News – September/October 2004 www.plumbingandhvac.ca

HVACR industry mood 

buoyed by B.C. sunshine 

HRAI holds annual meeting in Kelowna 

By Simon Blake 

If there was one question better not 

asked at a recent industry convention, 

it was: How’s business? ‘Lousy’ 

was the common answer from contractors, 

manufacturers and wholesalers 

alike. They escaped an absolutely dismal 

air conditioning sales and service season 

in much of the country to enjoy a 

few days of warmth (32°C ) in Kelowna, 

B.C. for the 36th Annual Meeting of the 

Heating, Refrigeration and Air Conditioning 

Institute of Canada (HRAI). 

Despite the business climate, the 

mood was upbeat among delegates at 

The Grand Okanagan Lakefront Resort 

and Conference Centre Aug. 19-21. 

No delegate could miss the fact that 

HRAI is a busy organization working 

on numerous issues for the members of 

its three divisions: the Manufacturers 

Division, the Heating, Refrigeration and 

Air Conditioning Contractors of Canada 

(HRAC) and the Canadian Heating, 

Refrigeration and Air Conditioning 

Wholesalers (CHRAW). 

The HRAI Annual Report notes that: 

‘All levels of government are shifting 

responsibility, along with regulation and 

enforcement costs, directly to industry.’ 

This is happening at the same time 

that public concern about the environment, 

industry standards, accountability, 

etc. are at an all-time high. 

Industry advocacy continues to be 

one of the most important functions of 

HRAI, notes the report. ‘Solutions have 

been found through vigilant advocacy, 

industry-led initiatives, public communication 

strategies and ongoing training 

and education.’ 

No test port changes 

At last year’s HRAI annual meeting in 

Halifax HRAC members asked the association 

to investigate safety issues concerning 

R-410A refrigerant, which operates 

at considerably higher pressures 

than R-22 and other earlier generation 

refrigerants. Suggestions included making 

test ports on R410A a unique size, 

making cylinders a standard colour and 

improving the labeling of equipment. 

This once again proved a contentious 

issue, both at the refrigeration product 

section meeting and the annual meeting. 

HRAI president Warren Heeley reported 

that the amount of R410A equipment 

already in use makes changing 

test port sizes almost impossible. (According 

to a Honeywell website devoted 

to the new refrigerant (www.410A.com), 

over a million R-410A air conditioners 

have been installed worldwide.) 

The official – although not compulsory 

– colour for R410A cylinders is ‘rose’ 

or, in plain English, pink. A number of 

contractors at the annual meeting noted 

that the stick-on labels on R-410A 

equipment either fall off or become 

obscured after a few years. The refrigeration 

section is developing a R410A Safety 

and Awareness Plan that will include 

an informational web site on R-410A. 

As of June, RMC has processed 200 

metric tonnes of refrigerant waste and 

sent 50 tonnes for disposal at sites in 

Alberta and Texas. By the fall, it expects 

to dispose of another 120 tonnes. 

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Energuide a hit 

At the Manufacturers Section meeting, 

delegates heard that NRCan has issued 

about 3,500 grants under the Energuide 

for Houses program, typically about 

$650 per homeowner. 

On the contractors’ side, outgoing 

HRAC chairman Stewart Creaser, Halifax 

Heating & Air Conditioning, Co., 

pointed to progress over the past year in 

expanding HRAC activities across the 

country. “We’re still not at the point 

where HRAC has the same influence 

outside Ontario, but we’re getting 

there.” Achieving a uniform level of 

service Canada-wide is a major objective, 

he added. 

The group has been active in lobbying 

government and dealing with industry 

issues in virtually every province. 

It now has regional offices in B.C. 

and Atlantic Canada and will add an 

office in Manitoba in 2005. 

HRAC will present a submission on 

behalf of contractors to Transport Canada, 

which is once again revising the 

Transportation of Dangerous Goods Act. 

Education continues to be a key priority. 

In Ontario the group has achieved 

recognition of its Residential Air Systems 

Mechanic trade, which it expects to roll 

out this fall. The group also launched a 

web site to help members find prospective 

employees at www.HVACRjobs.com. 

A number of issues were raised at the 

HRAC democratic assembly. Last year 

members requested that HRAC work 

with governments to allow refrigeration 

and HVAC technicians access to the electrical 

panel. Martin Luymes, HRAC services 

and relations, reported little progress 

to date. However, the group continues to 

push for this change, starting in Ontario 

“where we know what the lay of the land 

is.” Currently, a technician must call an 

electrician when he needs to connect 

equipment inside the panel. 

There was discussion over the sheer 

amount of licensing that today’s contractors 

face. “Maintaining compliance 

is costly and time consuming,” noted 

Wayne Langford, Design Air Climate- 

Care, Thornhill, Ont. Luymes suggested 

the best solution is to deal with specific 

licensing issues as they arise. 

At the annual meeting breakfast HRAI 

chairman John Murphy, J.E. Murphy 

ClimateCare, LaSalle, Ont. announced 

that negotiations to bring the CMX and 

CIPHEX Ontario mechanical shows 

under one roof were going well. HRAI 

and the Canadian Institute of Plumbing 

& Heating previously announced plans 

to co-locate the shows for 2006. 

At the national assembly (HRAI annual 

meeting ), Heeley announced the 

launch of an HRAI E-Business Centre 

web site at www.hrai.ca/e-business. Articles, 

success stories and an interactive 

 

 

 

Industry News 

Nancy McKeraghan will take over the 

reins at the contractors division 

(HRAC) from Stewart Creaser. 

panel are designed to help members incorporate 

e-business into their operations. 

Murphy will serve a second term as 

HRAI chairman. (Rick Renouf, formerly 

of Sinclair Supply Ltd., Edmonton, 

Alta., was slated to become chairman 

but has left the industry.) Nancy Mc- 

Keraghan, Canco ClimateCare Heating 

& AC, Newmarket, Ont., was elected 

HRAC chairman. Mark Boncardo, Ineos 

Fluor Canada Inc., moves into the same 

role for the Manufacturer’s Division. 

Pierre Martin, Pro Kontrol, Laval, Que. 

was named chairman of CHRAW. 

The next HRAI annual meeting will 

take place at Deerhurst Resort in 

Huntsville, Ont. Aug. 25-27, 2005. Call 

HRAI at (905) 602-1197 or go to 

www.hrai.ca for more information. 

 

 

 

Circle Number 110 for More Info 




Letters 

One-man shop isn’t so bad 

Dear editor: 

I must say that I enjoy reading the 

mag. I did this time get a good laugh at 

your column about ‘The one-man 

show’ (July/Aug./2004). 

Obviously you have worked behind a 

desk as an employee all your life. Or 

maybe you tried to start your own thing 

and realized that YOU couldn’t make it 

work. I don’t know where you got your 

information from, but I would say that 

you’re way off track. 

Yes running your own business is no 

walk in the park. But I will say after nine 

years of being a one-man show in the 

plumbing industry, I have managed to 

make way more money than I would 

have as an employee and I have way more 

time off than you would ever imagine. 

Mind you, if I don’t get out of bed 

and go out and find it, I make no 

money. It’s that simple. I have managed 

to work on a word-of-mouth process, 

which is the best and cheapest way of 

advertising. 

Being self-employed certainly is a bit 

of a juggling act. It takes a special person 

to be able to run a business and 

complete the job properly. Most people 

are good at one or the other. 

Licensing key 

Dear editor: 

I am writing in response to the letter 

in the July/August issue ‘Ontario HVAC 

trades over-licensed’. 

I think this is a poor statement, as a 

license will mean the holder of the 

license is trained to a point in the area 

that the license covers, and you cannot 

be over trained. 

I feel that instead of complaining 

about more licenses, maybe we should 

be looking at the lack of enforcement of 

our existing licenses and going after the 

governing bodies that are supposed to 

enforce the license. There are far too 

many people and companies out there 

performing work that they are not qualified 

to do. This is not fair to those that 

hold the license and pay the business 

taxes. 

The big problem in the HVAC trade 

is that everybody will complain at the 

wholesalers but will not take the time to 

write letters, call their MPP or turn in 

those non-compliant contractors to the 

governing bodies. 

Until they start doing that, everything 

will remain the same and the 

licenses we carry will be just another 

form of tax. 

Andrew C. Tarr, instructor 

Brampton, Ont. 

Letters Policy 

Plumbing & HVAC Product News 

welcomes letters to the editor. Letters 

should include the writer’s name, 

name of business, town/city and telephone 

number (for verification only). 

The editor reserves the right to edit 

for grammar, spelling, length, etc. 

Yes there is stress. You just have to 

learn to deal with these problems. The 

money/bills problem is always there. As 

far as the tax thing goes, almost everything 

is a write-off. 

My motto is that I don’t turn any 

work down (within my means). If I 

don’t do it, someone else will. If the job 

is big I will hire subs. 

To make a long story short, I couldn’t 

work for anyone else now knowing how 

much money can be made. And I would 

lose all the fringe benefits too, like going 

to all my kids’ school activities along 

with days off whenever I want. 

And yes, there are a lot of us out here. 

But hey, thanks for scaring all those 

potential new contractors and making 

them think it is suicide to start their 

own business. That’s a great way to keep 

me busier. 

Thanks, 

Mike 

(Editor’s note: We don’t usually run 

anonymous letters and we tried in vain to 

track down the writer of this e-mail. 

However, Mike offers another perspective 

on Ron Coleman’s article in the last issue 

and we felt our readers – particularly 

those struggling to operate one-man 

shops – would enjoy hearing it.) 

(Continued from page 8) 

Ont. to license ... 

both the 313A C of Q and the appropriate 

TSSA licence to be certified to work 

on fuel-fired heating and air conditioning 

equipment. 

“This will be the culmination of 

many years and a lot of work by a lot of 

HRAC members in Ontario,” Luymes 

said. The new apprenticeship will 

enable technicians to be fully qualified 

in the residential sector in less time than 

the traditional five-year commercial/industrial-based 

refrigeration & air conditioning 

technician apprenticeship 

program, which many existing residential 

technicians have completed. 

Our small but mighty boiler 

just got smaller. 

Big things DO come in small packages. 

www.nythermal.com or 

NTI’s popular Trinity wall-mounted condensing gas boiler 

offers reliable and efficient performance, but now in a 35% 

smaller package that’s guaranteed to fit into the tightest 

space your job demands! This compact but powerful boiler 

is also more service-friendly as our customers requested: 

components are more accessible so your maintenance call 

will go as smoothly as possible. 

All this and the Trinity still offers the same advanced features: 

whisper-quiet 40 db operation, 92% seasonal efficiency, plastic 

venting up to 105 feet, outdoor reset, 100% stainless boiler 

construction and up to 5.5 GPM of domestic hot water. 

1-800-688-2575 

NY THERMAL INC. 



Fall Heating 

High efficiency 

Overcoming the issues to provide better 

forced air heating for your customer 


High efficiency furnaces were slow 

to gain acceptance among many 

HVAC contractors, but today that 

is quickly changing. 

“Now that the baseline furnace has to 

be at 80 per cent (AFUE), there isn’t 

nearly as much resistance,” remarked 

John Crozier, technical service representative 

for ECR International, Olsen 

Div., Wallaceburg, Ont. 

“If a customer is going to be in a 

home for five to 10 years or more, then 

we like to show them the 92 to 94 per 

cent energy-efficient equipment 

because they are going to get the most 

bang for their buck,” reports John 

Murphy, president, J.E. Murphy 

ClimateCare, Windsor, Ont. “Cost of 

operation becomes a bigger factor than 

up-front costs,” adds Crozier. 

Steve Tomalin, general manager of 

Peel Heating & Air Conditioning Ltd. 

(A Division of Lennox Inc.), Brampton, 

Ont., notes that today’s customers tend 

to ask more questions about efficiency 

and energy savings. In retrofit applications, 

they are looking for substantial 

improvement over existing equipment. 

“All we really sell is high efficiency furnaces,” 

he adds. 

Government subsidies like the 

Natural Resources Canada (NRCan) 

Energuide for Houses program minimize 

the price difference between mid 

and high efficiency equipment. 

Reliable operation at peak efficiency 

depends on correct installation. If there 

is a difference between the installation 

of a mid versus high efficiency furnace, 

it is that attention to detail becomes 

more critical. 

Location, location, location 

Ideally, any forced air furnace should be 

located as close to the center of the 

home as possible with equal-length 

ducts. However, the efficient fans in 

modern equipment mean that this is 

not as critical as it once was. And moving 

the furnace in a retrofit is seldom an 

Individually, our brands have been 

well known in the HVAC community 

for many years.Together, they 

comprise the ECR International 

family of quality products, providing 

you with a seamless, integrated 

source for all your heating and 

cooling project requirements. ECR 

makes specifying easier while giving 

you more cross-selling flexibility. 

With extensive training programs, 

marketing & technical support, plus 

on-going research and development, 

ECR International offers all the 

advantages of a solid partnership. 

Tel: 888-259-7253 

Fax: 519-627-4719 

www.ecrltd.com 

Gas & Oil-Fired Furnaces / Residential Split Air-Conditioning Systems / Gas & Oil-Fired Hot 

Water Boilers / Hydronic Controls / Baseboard Radiation / Indirect-Fired Water Heaters 

Ductless Mini-Split Air-Conditioning Systems / Hydronic Air Handlers / Heat Pump Water Heaters 

A job well done: Ivan Letourneau, left, and Andrew Rousseau, of J.E. Murphy 

Climate Care in LaSalle, Ont., have just completed the installation of a RUUD 

two-stage high efficiency furnace, Honeywell humidifier, Space Gard filtration 

system along with all new ductwork that is split to allow zoning of the ground 

and upper floors. The 60-year-old home was previously heated with a boiler – 

as old as the home – and cast iron radiators. (Murray Nosanchuk photo) 

option. A furnace with a DC-drive variable 

speed blower can help overcome a 

poor location by forcing more air to 

places it doesn’t want to go, noted Ian 

McTeer, field service representative for 

Trane Canada, Toronto. This may, however, 

create a noise issue. 

One advantage of a high efficiency 

furnace is that if the homeowner does 

want to move it, it isn’t tied to an existing 

chimney location. 

Sizing it right 

The attitude about furnaces used to be 

‘bigger is better’. There were a couple of 

reasons – first, it’s better to give the customer 

more heat than they need to 

ensure they are not shivering on the 

coldest days and, secondly, many furnaces 

were oversized to provide adequate 

blower capacity for air conditioning. 

High efficiency furnaces will typically 

be smaller – a 90,000 Btuh high efficiency 

model might replace a 25-yearold 

135,000 Btuh unit, for example. It is 

worthwhile to do a quick heat loss calculation 

and to ‘right-size’ the furnace 

accordingly, notes Crozier. 

Venting and drainage 

Much of the headache in a high efficiency 

retrofit revolves around venting 

and drainage. “The sales person has to 

scope that out first to make sure it can 

be vented,” remarked Tomalin. 

Difficulties often involve finished basements 

where running new vents and a 

drain can be difficult. 

Traditionally furnaces have drawn 

combustion air from inside and exhausted 

to the outside. Builder grade 

high efficiency furnaces are often 

installed this way. However, combustion 

air can be in short supply in a tight 

modern home or an older home with 

upgraded windows and insulation. As 

well, volatile organic compounds 

(VOCs) from perfumes, adhesives, 

soap, bleach and other household 

chemicals can damage the furnace, 

remarked McTeer. “The gas combustion 

process acts as a catalyst and changes 

some of those chemicals into corrosive 

agents …” 

Most experts recommend a two-pipe 

system with separate three-inch PVC or 

ABS piping for intake and exhaust. 

“That takes the furnace completely out 

of the competition for indoor air,” said 

Crozier. And that’s a must to achieve 

optimum performance. 

Typically, intake and exhaust are 

required by code to be one foot or more 

above grade. They cannot be located 

where they could be clogged by snow 

(which will trigger a pressure switch 

and shut down the furnace). 

As well, the unit should not exhaust 

anywhere that the mildly corrosive flue 

gases might cause damage to a car, air 

conditioning condenser, gas meter/regulator, 

etc. – or onto a walkway. (Heat is 

not an issue as the flue gas temperature 

is typically about 100 to 115°F). 

Manufacturers have come up with 

various solutions to venting issues. 

Trane, for example, offers a variable 

speed draft inducer that allows the contractor 

to run the exhaust out one end 

of the home and the intake out the 

other. 

Where the gas furnace and water 

heater both vent into one chimney, the 

chimney may be oversized for the water 

heater alone. The easiest solution is to 



Fall Heating 

put a liner in the chimney to reduce its 

diameter, notes Murphy. 

Drainage 

High efficiency furnaces require access 

to a drain to remove condensation from 

the trap. “One of the most common 

issues I deal with is a lack of appreciation 

of how easy it is to get vapor lock in 

the drain line,” said Crozier. 

This typically occurs where the technician 

has already trapped the line but 

flexible hose runs above the trap at 

some point. Crozier recommends 

installing a T on the outlet of the trap 

with a three-inch vertical stub of tubing 

open to the air, thus allowing the drain 

to breathe, with the flexible drain tubing 

tied into the lower branch. 

A condensate pump may be required 

where the drain is not close by. There 

must be an air break in the line where 

the hose goes into the small sump on 

the condensate pump. Without it, the 

hose will become a siphon, continuously 

draining the trap and causing the furnace 

to short-cycle. 

Ductwork 

Today’s modern furnaces – both mid and 

high efficiency – achieve the performance 

they do by putting up to 40 per cent 

more air across the heat exchanger. They 

run at a considerably lower temperature 

rise than their older counterparts – 35- 

70°F versus 70 to 100°F. 

“A lot of old duct systems were never 

capable of handling that much air,” 

notes McTeer. 

However, because older furnaces 

were oversized and because many 

homes have undergone window and 

insulation upgrades, the old ductwork 

is often adequate for a right-sized high 

efficiency furnace. 

The technician has to be careful here 

because early systems were not usually 

designed with air conditioning in mind. 

A heat loss/gain calculation and a survey 

of the existing ductwork will tell the tale. 

Controls 

Controls vary from a simple thermostat 

to a complex programmable unit. (If 

the customer can’t program a VCR, a 

programmable thermostat is not generally 

a good idea.) 

In two-stage furnaces, different manufacturers 

offer different strategies for 

controlling the second stage, some of 

which are quite complex and beyond 

the scope of this article. (Watch for 

more on this in a future issue.) 

Paul Squissato, left, and Mark Johnson of Peel Heating & Air Conditioning Ltd. 

(A div. of Lennox Inc.), Brampton, Ont., rehabilitate existing ductwork prior to 

installing a new plenum for a high efficiency furnace. 

Maximize performance 

Once the installation is complete, a 

high-efficiency furnace requires finetuning 

to ensure optimum performance.“Commissioning 

a system correctly 

is incredibly important and needs to 

be done on every job … you’ve got to 

make sure that unit is operating according 

to the specs,” notes McTeer. 

In fact, he recommends going a step 

further. Once the installation crew has 

the system running, another technician 

should come back at least 24 hours later. 

“Not only do you set it up in accordance 

with the manufacturers’ instructions … 

but you actually document every system 

and subsystem … 

“A competent technician would measure 

everything that is measurable – gas 

pressure, incoming voltage, temperature 

rise, amperage draw, control circuit voltage 

and amperage, etc.” That information 

is recorded for future reference. 

This after-sales service should be 

priced and sold either as part of the job 

– to justify a higher price over another 

contractor – or should be included as 

part of a service contract. 

Selling high efficiency in a time of high 

energy costs and environmental concerns 

isn’t that difficult. It’s important not to 

make assumptions about what the customer 

wants, needs or can afford, notes 

Murphy.“I believe in giving the customer 

what they want … to discuss some 

options with them, find out what plans 

they have for the home and what kind of 

a budget they’ve got. That is the best way 

for a person to make an informed decision 

about their furnace …” 

Get More Flexibility In Our Gas Furnace Line. 

Multiposition 

Now KeepRite ® offers installers a full 

line of easy-fit multiposition choices— 

including the new 80% AFUE line in two 

heights: 40 inch and the compact 

35 inch. No more complications from 

too much or too little clearance! 

Our gas furnaces are built around 

the efficient RPJ ® III heat exchanger 

with its unique, proven weld-free 

design. Every KeepRite unit offers 

a host of work-friendly features to 

streamline service and 

installation. Standardized 

parts for key components 

of all models simplify inventory. 

Easy on/off doors give 

you easy access to the work area. 

And a diagnostic readout helps you 

analyze and pinpoint any problems. 

KeepRite gas furnaces also come 

with outstanding warranties to give 

customers added confidence. Call your 

KeepRite distributor for details. 

80% Gas Furnaces 

90% Gas Furnaces 

© 2003 International Comfort Products 

A member of the United Technologies Corporation family. Stock symbol UTX. 

www.keepritedlr.com 



Furnace Installations— 

Heil® 

A Few Less Tools, A Lot Fewer Headaches. 

® 

The full line of Heil multiposition gas furnaces 

gives you the flexibility you need to handle 

all types of installations. 

Multiposition Capabilities 

Single Stage 

Single Stage 

1- or 2-Pipe 

80% AFUE 

90% AFUE 

2-Stage Variable Speed 

2-Stage 

Single Stage 

2-Stage Variable Speed 

2-Stage 

Single Stage 

The Heil ® line of multiposition gas 

furnaces includes both 35˝ and 40˝ 

heights so you can match the right 

furnace to the job. 

And you can offer your customers 

80% or 90% AFUE with a full range of 

comfort options, including two-stage 

and/or variable-speed operations. 

Every one of these units 

is designed and built 

with the proven 

weld-free RPJ ® III 

Heat Exchanger for 

efficiency and durability. 

Servicing is easier than ever, too. 

Parts for key components are 

standardized across the entire line. 

Work areas are unmatched for 

accessibility, with easy-on/easy-off 

doors and diagnostic readouts. 

It all adds up to a complete product 

line that lets you offer your customers 

an installation they’ll be happy with 

for years to come. It’s one more great 

reason to depend 

on Heil. Call your 

local Wolseley 

branch for details. 

www.heildlr.com 


© 2004 International Comfort Products, LLC 

A member of the United Technologies Corporation family. Stock symbol UTX.

Fall Heating 

Variable speed furnace 

The Tempstar SmartComfort VS 90 gas 

furnace features variable speed and 

two-stage operation, multi-position 

configurations, 

two-stage fan 

timer, a new 24- 

volt hot surface 

ignition with 

enhanced flame 

rectification, 

igniter voltage 

protection and 

diagnostic LEDs. 

Inputs are from 

50,000 to 125,00 

Btu/hr. The VS 90 is rated at 92% AFUE 

and has dual certification for single or 

two-pipe venting. 

International Comfort Prod. Circle no. 301 

High efficiency 

The Energy Star-rated Olsen UltraMax 

III gas furnace achieves 95% AFUE efficiency. 

Features 

include Honeywell 

SmartValve II with 

diagnostics, draft 

inducer, tubular 

heat exchanger, 

flexible connection 

options, slide-out 

blower and overheat 

and blocked 

vent shut-offs. It is 

available in inputs of 50, 70, 85 and 

100,000 Btuh. Required clearances are 

zero on the sides and two inches in 

front. The unit is 36” high. 

Olsen Div. ECR Int’l. Circle no. 302 

Gas furnaces 

Amana now offers 

mid and high-efficiency 

gas furnaces 

with two-stage variable 

speed models 

to 96% AFUE, along 

with singlestage 

multi-speed 

Reduce your 

hot water bill. 

Buy a Bosch WR400-7K 

models. Features include SureStart silicon 

nitride ignition system with adaptive 

learning algorithm for enhanced 

igniter life and a Million-Air stainless 

steel tubular heat exchanger with a lifetime 

limited replacement warranty. 

Goodman Canada Circle no. 303 

Infrared tube heater 

The STS-JZ commercial-industrial infrared 

radiant tube heater features 

quick installation with a one-piece 

hanger system and a swaged tube locking 

system, plus easy-access servicing 

with a quick latch, drop-down burner 

enclosure. Uniform heat distribution in 

eight firing rates from 45,000 to 200,000 

Btu/hr, in lengths from 10 to 70 feet, is 

ensured with new webbed hanger plates 

that promote free passage of trapped 

convection heat. 

Schwank Inc. Canada Circle no. 304 

Lowboy oil furnace 

The Contour high efficiency oil-fired 

lowboy furnace features a compact 36- 

inch height. This 83.9% AFUE 

EnerGuide rated unit is available in 

front or rear breech models for L or 

direct venting. It features front 

cleanouts, firing from 81 to 157,000 

Btu/hr outputs and a ‘quick-heat’ chamber-free 

designed system. Burner options 

include Beckett AFG and Riello 40 

models. 

Kerr Heating Products Circle no. 305 

Please see more Heating products on pg 18 

Gary Coad increased his 

business by 50% last year. 

(Now if only his golf swing would improve as much.) 

Gary Coad’s golf swing may need work. But that’s okay with Gary because he 

knows where his real strengths lie. “I really enjoy going out and meeting with 

customers, discussing what their needs are and making sure they’re getting 

only what they need. I don’t try to sell them anything they don’t need and 

I think that’s a big part of our success too.” 

But often, Gary finds himself selling Lennox Integrated Comfort Solutions. “What we 

try to do is explain that it’s in their best interest to look at replacing what they have with 

a matched system. And we explain the benefits of that. Many times, they will look at the 

benefits and realize that they should upgrade.” 

Benefits sell systems. 

You can count on customers to have done their homework before they even call you. They 

will consider a complete system when they understand the benefits. That’s where Gary 

comes in. “We will explain the benefits of a matched system – how the systems work together. 

Then the customer feels confident enough in you as an individual to purchase the equipment.” 

Word of mouth sells systems. 

“About 80% of our business is through customer referrals. It basically comes down to the fact 

that if you do a good job for someone and they are happy, they are going to tell somebody else. 

Our business has probably increased by 50% over the last year since the new products 

were introduced.” 

Lennox sells systems. 

When you have the best product line out there, you just can’t help but sell 

them. According to Gary anyway. “Lennox, in my opinion, has the 

best product around … The Lennox territory manager is 

always available. He gets back to me as soon as I have a 

question. If I’m going to give my customers good service, 

then I need to know that there’s somebody there that’s 

going to give me good service too.” 

Tankless Hot Water Heater 

• No standing pilot • Saves space 

• Reduces CO2 emissions • Saves $'s 

Gary Coad, 

Coad Heating & Air Conditioning 

80% Energy Efficient 

Call 1-800-663-8405 

Astravan Distributors Ltd. 

website: www.astravan.com 

For more about Lennox integrated comfort solutions: 

1-800-4 LENNOX • www.lennox.com 




ADVERTORIAL 

Ottawa Community Housing Corp. Saves Big Bucks 

Case Study 

In 1999 the Ottawa Community Housing 

Corporation (OCHC) decided to replace 

their existing 20 year old inefficient 

atmospheric boilers. According to Steve 

Capello of the OCHC the boilers had 

exceeded their estimated life cycle and the 

repairs needed could not be justified. 

The OCHC wanted to improve boiler 

efficiency and at the same time lower the 

cost of repairs. The task was to find a 

product that would do both, they did. Ten 

De Dietrich boilers were installed in two 

buildings in 1999. 

When Doug Laviolette, Project 

Manager for the OCHC, heard about De 

Dietrich's unique features such as; low 

return water temperatures and low boiler 

maintenance he was convinced De 

Dietrich would be the right choice for the 

OCHC. The unique “eutectic cast iron” 

allows the boiler to expand and contract 

without risking any damage to boiler. This 

damage is commonly known as “thermal 

shock”. Most boilers are designed to 

accept a maximum temperature differential 

of 20 - 30 degrees F. The De Dietrich 

boiler can withstand an 81 degree F differential 

without damaging the boiler. 

This allows the building water temperature 

to vary considerably during warmer 

weather conditions. This variation in system 

loop temperature allows the building 

owner to save money on gas because the 

boiler acts like a 3-way mixing valve to 

control temperature. 

The Project 

The OCHC provides heating, ventilation 

and DHW to over 15,000 apartment units. 

This project involved replacing the existing 

atmospheric boilers in two buildings 

with five new De Dietrich boilers. 

Two of the boilers are used for supplying 

Domestic Hot Water (DWH) and the 

others for building heat. The existing 

Johnson building automation system provides 

the sequencing and staging for the 

system. The boilers were supplied with 

Fuel Master Burners which made it easy 

to tie into the existing Johnson BAS control 

system. 

The boiler water temperature is adjusted 

according to outside air temperature via 

the BAS system. The “eutectic cast iron” 

allows the BAS to utilize the boilers 

design capabilities to the maximum. 

The Results! 

The boiler plant was placed on a regular 

maintenance program which ensured the 

burners were operating at peak performance. 

The BAS system was monitored to 

make sure the boilers are set according to 

outside temperature conditions. 

The OCHC through the services of 

Enbridge Consumers Gas Company were 

able to chart the results from 2000 to 2003. 

Over the last three years the OCHC saved 

the equivalent of 182,773 m3 of Natural 

Gas. In today's natural gas market prices 

this equates to $54,831.90 in savings! 

“…De Dietrich = cost 

savings, it's as simple 

as that!” 

Did You Know? 

According to Enbridge Gas, 

every 3 degree drop in 

system temperature results in 

a 1% fuel savings! 

Existing Old Atmospheric Boilers 

New De Dietrich GT300 Series High Efficiency Boilers 

Doug Laviolette (left) & Steve Capello (right) of the 

Ottawa Community Housing Corporation 

BOILERS 

www.dedietrich-canada.com 

Flexible Eutectic Boilers 

P.O. Box 1763 

Mitchell, Ontario N0K 1N0 

E-mail tom.turner@ezlink.on.ca 

Tel: 1 519 348-8200 

1 800 943-6275 

Fax: 519 348-8404 


Fall Heating 

Humidifier season 

Keep the water conservation issue in mind 


In the HVAC industry the winter is 

‘heating season.’ There’s nothing like 

a good cold snap to remind residential 

customers why they should replace 

that old clunker of a furnace. 

But when the frigid north winds start 

blowing, it also becomes ‘humidifier 

season’ in many parts of Canada. Dry 

skin, difficulty in sleeping, static electricity 

and shrinking hardwoods all 

point to the need for a humidifier. 

However, high humidifier water use 

can lead to a shock when the customer 

sees the first post-installation utility bill. 

Choosing the right humidifier along 

with careful attention to the installation 

can minimize that shock and still provide 

more than adequate humidity. 

Most humidifiers installed by contractors 

these days are the flow-through 

(bypass) type, with good reason. They 

function well, they are low maintenance 

and straightforward to install and, as 

one contractor remarked, “They don’t 

sell them at Home Depot.” 

Typically, in a flow-through humidifier, 

a solenoid valve meters water into a 

trough that disperses water across a pad. 

The humidifier is mounted on the vertical 

warm air supply or cold air return 

plenum. The pressure differential pulls 

air into a bypass duct and through the 

humidifier. Excess water drains from the 

bottom of the unit. This flushes out 

minerals and sediment. The pad must 

typically be replaced once per year. 

But water use can be a problem. Only 

about 20 per cent of the water used in a 

bypass flow-through humidifier is actually 

converted to humidity. Most of the 

water is used to flush the humidifier 

pad to minimize mineral buildup. Some 

models could, in theory, use as much as 

72 gallons in 12 hours. 

“If municipalities knew how much 

water these units use (in an era of water 

conservation) they would ban them,” 

remarked Steve Tomalin, service manager 

for Peel Heating & Air Conditioning 

Ltd., a division of Lennox Inc., 

Brampton, Ont. In fact, a few of his customers 

have asked to have them 

removed. 

However, this isn’t quite fair. A flowthrough 

humidifier does not run all the 

time and today’s bypass-type humidifiers 

aren’t the water hogs that some 

earlier versions were. 

spend more on water… It’s when they 

get surprises (that problems occur).” 

Installation issues 

The other key, adds Grochmal, is to wire 

the humidifier so that it operates with 

the heat cycle rather than with the fan. 

“Fans can run continuously … they are 

circulating air and not necessarily tied 

into the heating … we try to interlock 

the humidifier with the heating so that 

you only get humidification when 

there’s a reasonable chance of evaporation.” 

This is particularly important 

with high efficiency furnaces that tend 

to run longer/cooler heat cycles. 

Input water temperature also makes 

a difference. “The hotter the water the 

greater the evaporation,” notes David 

Chale, general manager for CGF 

Products, Toronto, distributor for 

GeneralAire humidifiers and other 

products in Canada. “Sometimes we 

recommend hooking up to hot water to 

solve a particular application problem.” 

Running DHW can increase capacity by 

about 20 per cent. 

Water conservation models 

Manufacturers have developed special 

water conservation models for use 

where water use is a concern and/or 

water costs are high. 

The Aprilaire Model 400 bypass 

model, for example, uses 100 per cent of 

the water delivered to the unit. The 

water flows into a reservoir and is 

drawn up by a pad made of a special 

wicking material, reports Ron Tanney, 

Ontario district sales manager for 

Research Products Corp., Madison, 

Wisconsin. 

Evolution Air offers an electronically 

This Honeywell bypass-type humidifier was part of a recent high efficiency furnace 

installation by J.E. Murphy Climate Care, LaSalle, Ont. (Murray Nosanchuk photo) 

pulsed flow-through unit that pulses 

the water supply – four seconds on/30 

seconds off. This reduces water use by 

80 per cent while allowing a higher 

average temperature on the evaporator 

pad for more efficient operation, 

reports Murray Rideout, president, 

Evolution Air, Mississauga, Ont. 

However, notes Tanney: “On any 

humidifier that does not drain minerals 

away you have to be concerned about 

increased maintenance.” On the Aprilaire 

400, for example, the pads should be 

changed about twice as often as on a 

conventional flow-through model. 

Tomalin reports good success with an 

atomizer-type humidifier. The Trion 

unit injects a fine mist of water into the 

supply duct through an oil-burner nozzle. 

A sensor in the plenum activates the 

unit only when the air temperature 

exceeds 49°C (120°F) to ensure good 

evaporation. 

Drum-type humidifiers 

Drum-type humidifiers have been 

around for years and actually work well 

from the standpoint of providing 

humidification and water conservation. 

They are 100 per cent evaporative. 

The downside, notes Rideout, is mineral 

and calcium buildup in the tray. As 

well, standing water can lead to mould 

and bacteria problems. Drum-type 

humidifiers are usually used where 

there is no easy access to a drain or 

where water costs or high. 

Some are equipped with a flushing 

timer to clean the system, which 

requires a drain. The typical once-a-day 

flushing cycle means that these units are 

still relatively efficient. 

Keeping 

Comfort 

you in the 

Smart humidifiers 

As with so many things, computerized 

controls have brought more efficient 

operation to humidifiers. Some automatic 

controls measure inside humidity 

along with outside temperature and 

thus automatically adjust to provide the 

optimum level of humidity, which is 

preset by the customer. 

“For every degree of temperature fall 

or rise outside, the control decreases or 

increases humidity half a per cent to 

maintain your set point,” explained 

Tanney. This precise control reduces 

water use and solves typical problems 

like condensation on the windows as 

the temperature drops in the evening. 

Effective humidification can also save 

customers a few dollars on their heating 

bills. “If you humidify the air it feels 

more comfortable. The homeowner can 

get away with a two-degree reduction in 

air temperature,” notes Rideout. 

Zone 

Warm feet in the winter are one way to define your 

comfort zone. Another is the confidence of knowing 

that the furnace or boiler you’ve installed has been 

crafted and engineered to last a lifetime. 

At Newmac we build a complete line of solid fuel and 

oil fired forced air furnaces and boilers, designed to 

keep you in the comfort zone. Call today or visit our 

website for more information. 

Talk to the customer 

“The key here is to be up front with customers 

that it will use water,” says contractor 

Roger Grochmal, P.Eng., president 

of Atlas Air ClimateCare, Mississauga, 

Ont. “There is a cost. We let people 

Head Office 

Ontario Office 

know that you can either have stuff 

Nova Scotia, B0M 1G0 

Ontario, N4V 1P8 

P.O. Box 9, Debert 

P.O. Box 545, Woodstock 

Phone: 902-662-3840 

Phone: (519) 539-6147 

growing in a drum-type humidifier and 

Fax: 902-662-2581 

Fax: (519) 539-0048 

fouling up your house, or you can 

Email: newmac@ca.inter.net 

Toll Free: 1-888-291-0990 

spend a little money on water and have 

NL4 model 

www.newmacfurnaces.com 

something that flushes out … When the 

issues are explained to the customer in 

Come visit us at M.E.E.T. Booth 338 

that fashion, the majority will opt to 



Fall Heating 

Heat-cool units 

The Amana Air Command Series of 

packaged gas-electric convertible units 

feature 10 and 12 SEER with 2-5 ton 

cooling units, Copeland scroll and 

reciprocating 

compressors 

and 1075 

rpm condenser 

fan 

motor. 

Amana Million-Air stainless steel and 

aluminized steel tubular heat exchangers 

are available. They are designed 

for downflow and horizontal 

positioning. 


Condensing oil furnace 

Adams has developed the AHEO Series 

of condensing oil-fired furnaces to 

operate at 92-98% efficiency. 

These units 

are available in seven 

inputs from 50,000 to 

250,000 Btuh. Features 

include a stainless 

steel heat exchanger, 

molded pyro-ceramic 

combustion chamber 

and INTERburner oil burner with 

Turbo-reversed air flow. They are ready 

for 2.5 to 10 tons of cooling. They are 

rated at 1000, 2000 and 4000 cfm at .50 

ESP and are CSA certified. 

Dragon Fire Distributors Circle no. 307 

Furnaces upgraded 

Goodman has redesigned and expanded 

its line of 80% and 90% AFUE gas 

furnaces to feature a 

limited lifetime warranty 

on the aluminized-steel 

tubular heat 

exchanger, more compact 

size in a new architectural 

gray colour, 

internal venting in the 

90% models with improved 

vent lengths, terminal block, added 

diagnostics plus a new advanced 

ignition system featuring a mini-igniter, 

in two-stage/variable-speed and singlestage/multi-speed 

operation. 


Meet our star players 

and have all your bases covered. 

New: 

Now available with Vitoflame 

burner! 

See us at CIPHEX West, booth 323 

The Vitotec product line. 

Vitola 200 oil-/gas-fired heating boiler and 

Vitodens 200 wall-mounted condensing boiler featured. 

Viessmann Manufacturing Company Inc. 

Tel. (519) 885-6300 

Fax (519) 885-0887 

www.viessmann.ca 


Multi-position oil furnace 

The Summeraire SOM Series Mul-T- 

Poise four-position oil-fired furnaces 

are certified 

for Aero, 

Beckett 

AFG or 

Riello F3 

burners. 

Features 

include a 

direct-drive 

two-speed blower and a 20-year transferable 

warranty on the heat exchanger. 

There are three models with seven capacities 

from 57,900 to 123,800 Btuh. 

Trent Metals Ltd. Circle no. 309 

Fuel oil stove 

The Kuma Shasta oil-fired stove produces 

a low of 4,950 to a high of 15,540 

Btu/hr at up to 74% efficiency. It features 

a high-efficiency 

dual-wall 

blue-flame vaporizing 

burner, a 

four-inch rear vent 

for Class ‘L’ chimney 

(UL 641), side 

door access and is 

equipped to use 

outside air. It 

installs on pedestal, 

legs or in a masonry fireplace. 

Dragon Fire Distributors Circle no. 310 

Gas connector 

The SafetyPLUS Advantage gas connection 

system features an automatic gas 

shut-off with a magnet-based excess 

flow valve that responds to excess gas 

pressure, but only at the appliance with 

the leak. 

Gas connectors 

feature 

yellow 

ProCoat 

polymer 

coating for superior corrosion resistance, 

applied before nut assembly, automatic 

reset and are CSA certified. 

BrassCraft Mfg. Co. Circle no. 311 

Vertical PTAC 

The Suite 20 PTAC by First Co. is a vertical 

concealed unit that is 20 x 20 inches 

and installs in an 

exterior wall closet. It 

offers heat pump, hot 

water and cool-only 

models, in sizes up to 2 

tons air conditioning 

with up to 10 kW of 

electric heat or 52,200 

Btu/hr of hot water 

heat. This unit is 

designed for multiroom 

conditioning 

with several air ducts. 

En Mar Systems Circle no. 312 

Mid-size furnace 

Nordyne’s two-stage 80+% AFUE gas 

furnace features a ‘SmartLite’ control 

board with diagnostics and integrated 

control of flame and limit circuit. 

These furnaces are designed for upflow 

or horizontal applications. Features 

www.plumbingandhvac.ca

Fall Heating 

include induced draft variable speed 

blower-motor, inputs of 72,000, 

100,000 and 120,000 Btu/hr, with a 20- 

yr warranty on the heat exchanger. 

Nordyne Circle no. 313 

Analyze heat loss 

The Solaronics Evalu-Heat analyzes 

heat loss, forecasts annual fuel costs for 

any commercial or industrial building, 

determines appropriate 

heater 

selections 

and compares 

infrared heaters 

to unit 

heaters. Software 

is free and 

runs on Windows-based PCs. 

Solaronics Inc. Circle no. 314 

Wall furnace 

The Longvie DV models are natural gas 

or propane-fired modulating direct 

vent wall furnaces 

with 

outputs of 

2,170 Btuh 

minimum and 

7500 maximum 

for the 

DV-12 and 

4500 low and 

13,500 high 

for the DV-20. They operate at 76% efficiency 

with a single-speed 60 cfm blower. 

This unit requires 24 x 6 x 7 inches 

clearance from combustibles. 

Stove Builder Int’l. Circle no. 315 

Serpentine heaters 

CT Series high turndown gas-fired serpentine 

heaters at 8:1 to 40:1 are made 

in Canada. They 

are designed to 

convert rooftops 

and replace electric 

heaters. They are 

available in multiple 

heating capacities 

of 10.5 to 400 

mbh, with single 

and dual stage, low 

fire, modulating, 

and multi-stage operation. They are 

stackable in parallel or series, for vertical, 

horizontal or angle positioning. 

Tega Technologies Circle no. 316 

Pilot ignition 

The 35-73 intermittent pilot gas ignition 

control features precise, repeatable 

timing sequences, 

TFI 

times up to 120 

secs., single 

spark and sensor 

and remote 

flame sensor 

options, thermostat/poweroff 

and automatic 

reset 

options with 

on-board diagnostics. They are CSA 

certified and available in three models. 

Fenwal Circle no. 317 

Canadian General Filters 

SUPPLYING 

SOLUTIONS 

TO HVAC/R PROFESSIONALS 

FOR OVER 50 YEARS! 

Meet the little brother of the 

INDUSTRY PROVEN 1042DM, the 

SL-16DM HUMIDIFIER 

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the most evaporative 

output for the least 

amount of money. 

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for Simple, Quick Assembly. 

Comes with complete 

Installation Kit – all in ONE BOX. 

■ Fits ducts as narrow as 8-1/2". 

■ 990-13 Pad, same as model 

1042DM (19.2 GPD). 

■ Modern cabinet design utilizing 

durable non-corrosive, hightemperature 

materials. 

■ Snap-together construction 

requires No Tools to prep or 

service. 

■ Right- or left-hand bypass 

installation. 

Available at Better Wholesalers 

Across Canada 

Canadian General Filters 

1-888-216-9184 

sales@cgfproducts.com 

This little box could make you very popular… 

Inside this little box is the 

HeatManager,a patented 

microprocessor that 

automatically adjusts the burner 

run pattern to match the 

system’s heat load, substantially 

improving efficiency. 

The Beckett HeatManager is 

an ideal product for your residential hot water customers! 

We’re so 

confident, we 

guarantee it! 

Good things do 

indeed come in 

small packages! 

Looking for more 

information? 

Visit the “new products” 

section on our 

Web site – 

www.beckettcorp.com or 

contact Beckett Canada 

at 1-800-665-6972. 

… It’s 

guaranteed 

to save your 

customers 

money! 

Here’s why: 

• HeatManager makes systems more efficient 

• Works with any fuel 

• Easy to install with plug-in sensors 

• You can guarantee your customers savings of at least 10%... 

or Beckett will send them a full refund 

• Payback is usually within just two heating seasons! 

• No programming or follow-up visits required 

• No upgrades or other components required 

• Five year replacement warranty 

It’s another superior 

heating product from 

the people you trust. 




Hot Water Heating 

Part II 

Water quality and how to maintain it 

in hydronic heating systems 

By Roy CollverIn the last issue, I 

covered some of 

the bad stuff that 

can be introduced 

into your closed 

loop hydronic system 

as a result of 

using boiler feed 

water that was less than ideal. 

I said to put on your common sense 

hats here and have a hard look at what 

you are putting in your system. I ended 

by saying that there are some really simple 

rules for solving most water quality 

problems. Well, enough waiting already, 

let’s look at the basics: 

• Common sense rule no. 1 says if you 

can’t drink the water, don’t put it in 

your boiler. Pretty much any municipal 

potable water will be fine to use 

just as it comes, right out of the tap. 

The beauty of using municipal water 

is that often the utility will be able to 

tell you exactly what is in it and if 

there are any problems with low pH 

or excessive levels of dissolved minerals, 

so you save on having to do a 

water test. 

• 

Well water must be tested for pH, dissolved 

mineral content, suspended 

organic and inorganic solids and dissolved 

gases (in some areas). Test 

results will dictate filtration and 

treatment as necessary. If heavy-duty 

water treatment is required, it may be 

far better to bring in water of acceptable 

quality from another source 

(more about that in a minute). 

• 

Any time you think you may have a 

water quality problem find a reputable 

water treatment specialist and 

work with them to both test and treat 

– don’t just dump in some chemical 

brew that a buddy recommended to 

you. This is complicated stuff. Hire an 

expert, since some chemical treatments 

will actually make a bad situation 

worse. 

For example, phosphate based 

inhibitors will combine with water soluble 

iron (common in some rural water 

sources) and form heat insulating 

deposits of iron hydroxide or iron phosphate. 

Another example – many traditional 

inhibitor packages can create an 

alkaline solution with a pH high 

enough to completely destroy aluminum 

components. Aluminum is just 

starting to be used in North American 

hydronic systems – particularly in heat 

exchangers. 

• Install an effective filter when 

required to remove any ‘gunk’ that 

may enter your system through either 

the water feed or through chemical 

reaction and deposition. Side-arm 

micron filters with a sight glass (tells 

you when the filter is plugged) are 

your best choice. 

• 

After the initial fill, eliminate the 

introduction of fresh makeup water 

by preventing leaks and relief valve 

discharges – probably the simplest 

way to protect your system. Even bad 

water becomes pretty much chemically 

inert after a few weeks in a 

closed loop system, so as long as you 

don’t keep dumping fresh water in, 

any damage should be minor and 

contained. 

Of course, once you install a filter or 

add chemicals, you now have a regular 

maintenance issue. Filters plug up and 

chemicals can go bad over time or 

A system feeder takes water quality and backflow issues out of the equation. 

This installation uses an Axiom Model MF200 with optional tank shelf. It 

provides system pressurization and makeup with no connection to the potable 

supply. The installation is at Cypress Sales Partnership in Saskatoon. The PEX 

lines go to individual steel panel radiators in the offices on the perimeter of the 

building. (Photo courtesy of Jerry Boulanger) 

become depleted. Your water quality 

expert should be able to provide you 

with information as to how to test, and 

the frequency of testing required, but 

remember – buyer beware! The chemical 

people are in the business of – surprise 

– selling chemicals! 

If you find that the recommendations 

include dumping in lots and lots 

of expensive chemicals, it may be time 

to get a second opinion. There are excellent 

chemical people out there, but unfortunately 

there are always a few bandits 

looking for a quick buck. Ask for 

references if you don’t know who you 

are working with. 

Also keep in mind that, according to 

the CSA B214 hydronics code, if you are 

using a single wall heat exchanger for 

generating domestic hot water, anything 

you put in the boiler water must 

be non-toxic, which rules out most 

chemical treatments. 

Bring in a barrel or two of reverse 

osmosis (RO) water. If you need to add 

glycol, use at least 30% of an inhibited 

hydronic glycol. If glycol is not needed, 

add a hydronic inhibitor package suitable 

for the components in your system 

and fill’er up. If you aren’t sure what 

inhibitor to add, don’t add anything. 

I am told that RO water is aggressive, 

but will do limited damage to a system 

that doesn’t have any leaks that cause you 

to constantly add more. Automatic system 

feeders have a pressure switch and 

regulator, with a pump that will automatically 

come on and keep the system 

pressurized should a small leak occur. 

Their best feature is that they have a 

limited reservoir of fluid. Leaks are discovered 

almost immediately and can be 

repaired before serious damage can 

occur from constant fresh makeup 

water. As a bonus, you can eliminate the 

backflow preventer and its required 

testing. With any luck at all, your boiler 

manufacturer will be able to recommend 

what inhibitors are acceptable to 

use in their equipment, and I urge manufacturers 

out there to make that information 

readily available. 

Materials used in hydronic systems 

are becoming more and more varied 

and we need all the help we can get to 

make the right choices. 

System feeder 

My best piece of advice? Avoid chemicals 

as much as possible and eliminate 

the fresh water feed altogether by 

installing a packaged hydronic system 

feeder. There are a number of inexpensive 

units available today that will allow 

you to sleep well at night and avoid 

problems due to bad water quality. 



Hot Water Heating 

New DHW heaters 

The Bradford White eF Series line of 

gas-fired DHW tanks now include 100- 

gallon models with 150,000, 199,999, 

250,000 and 300,000 Btu’s and three 60- 

gal. units with 

125,000, 150,000 

and 199,999 Btu 

capacities. All eF 

Series models 

feature thermal 

efficiency ratings 

up to 99.1% and 

can vent unbalanced 

the equivalent 

of up to 

120 feet with 3- 

inch ABS, PVC 

or CPVC piping 

or 170 feet with 

4-inch piping. 

Bradford White Canada Circle no. 318 

Condensing boilers 

AERCO 2.0 million Btuh stainless-steel 

commercial gas-fired Benchmark condensing 

boilers 

feature dual 

fuel capability 

and a modulating 

burner 

with 20:1 turndown 

for 98% 

thermal efficiency. 

The 

Benchmark is 

for commercial 

applications 

utilizing cooler water temperatures. 

AERCO International Circle no. 321 

Water heater warranty 

All Bradford White PowerStor Series 

single wall and stainless steel residential 

indirect water heaters now offer a Limited 

Lifetime tank and heat exchanger 

warranty. 

Universal 

mates for a 

boiler, the 

models feature 

a heat 

exchanger of 

carbon steel, 

Vitraglas® 

coated coil or a stainless steel coil, in 

sizes from 30-gal. residential to 120-gal. 

commercial. 

Bradford White Canada Circle no. 322 

Modular RFH panels 

Thermal Track modular radiant heating 

panels from Zurn feature grooves that 

hold the 3/8-inch ZurnPEX tubing 

which just snaps into the panel’s 

grooves. It has a low profile to accommodate 

any type of flooring, and is light 

in weight. The smooth surface allows 

for the easy attachment of flooring. 

Zurn Canada Circle no. 323 

Oil-gas boilers 

Vitola 200 gas-oil boilers are designed 

for modulating boiler water temperatures 

without low limit. They feature a 

horizontal biferral sandwiched heat 

WELCOME TO 

TheNewAgeofRadiant 

exchanger with wide water jackets and 

large water content. These units are 

AFUE rated on oil to 87% and on gas to 

85%. They are available in six capacities 

from 83 to 300 MBH or 24 to 88 kW, 

with a uniform base chassis and common 

components. 

Viessmann Mfg. Circle no. 319 

Oil-fired boiler 

WTGO Gold Series 3 oil-fired cast iron 

boiler operates at 85%+ AFUE, with a 

high-capacity indirect tankless water 

Taco Radiant Mixing Block 

iSeries Mixing Valve 

Variable Speed "00" Circulator 

00R-IFC Circulator 

As an industry leader in HVAC technologies, 

Taco leads the way in radiant product and 

system design. 

The Taco Radiant Mixing Block combines 

a variable-speed injection mixing control, 

injection circulator, system circulator and air 

elimination all in one. And it features only 

four piping connections, cutting space 

requirements and installation time to a 

minimum. 

Our intelligent iSeries Mixing Valve builtin 

solid-state microprocessor with outdoor 

reset, or setpoint control, allows this fully 

modulating valve to give precise, cost 

effective temperature control - with built-in 

boiler protection. The 00R-IFC Circulator 

is designed for radiant head and flow 

requirements with built-in Flow Check and 

our replaceable cartridge for easy servicing. 

Three versions are available with our 

built–in variable speed control. 

Taco’s Variable Speed "00"Circulator is 

our all-in-one pump and control - available 

in 3 versions: Outdoor Reset, Setpoint or 

Variable Voltage. They range from 

003 – 0014 with our replaceable cartridge 

for easy servicing. 

Our goal is to design and build the most 

reliable, versatile and easy to install radiant 

products on the market. 

The new age of radiant is here! 

heater with WMBP and WMPH heat 

exchangers. It is available in eight sizes 

from 99,000 to 257,000 Btu/hr net ratings 

or 0.95-2.55 gph with #2 fuel oil. 

Features include convertible flue (rear/ 

top), swing-away burner door, quickopen 

cover with full width top cleaning, 

wired circulator and captured flexible 

TACO CANADA LTD. 6180 Ordan Drive, Mississauga, Ontario L5T 2B3 

Tel. 905-564-9422 Fax. 905-564-9436 www.taco-hvac.com 

seal nipple port design. 

Weil-McLain Canada Circle no. 320 



Want a gas 

furnace that 

will fit any 

application? 

Multiposition Capabilities 

No problem. 

Our multiposition gas furnaces are designed 

to give you more installation options than ever. 

In fact, the 80% models come in both 35˝ and 

40˝ heights, which means that you’ll never 

have to worry about having too much or too 

little clearance. 

Service is still convenient. Many Key components 

of these furnaces are standardized to make it 

easier for you to deliver the quality service 

your customers expect. Easy on/off doors give 

you convenient access to the work area. And 

all the furnaces have an easy-to-get-to 

diagnostic system. 

The new furnaces are just as 

Durable as the previous ones. The 

RPJ ® III heat exchanger uses proven 

weld-free technology for increased 

reliability and performance. Plus, 

the unique design forces 

more heat to the outside 

surface area for higher 

efficiencies, with a smaller 

footprint. All the Tempstar ® 

units, as well as the heat 

exchangers, have been thoroughly 

tested to give you the quality 

furnaces you require. 

Contact your Tempstar distributor 

today for full details. 

80% Furnace 90% Furnace 

40˝ 

35˝ 

Single Stage 

2-stage, Variable Speed 

2-stage 

Single Stage 

2-stage, Variable Speed 

2-stage 

Single Stage 

Single Stage 

1 or 2-Pipe 

© 2003 International Comfort Products 

A member of the United Technologies Corporation family. Stock symbol UTX. 


tempstar.com 

tempstardlr.com

With Delta, you never have to 

do the same job twice. 

We put 50 years of experience into every faucet. From filling tall pots 

in the sink to watering a plant on the counter, Delta ® 

pull-outs are 

designed to please your clients for years. We rigorously test and 

thoroughly hand-inspect them to ensure superior performance and 

Signature ® Pull-Out 

Model 470-BL 

durability. Sure it’s extensive, but it virtually eliminates the follow-up 

work for you. 

Waterfall ® Pull-Out 

Model 474 

Saxony Pull-Out 

Model 473-RB 

Saxony Pull-Out faucet 

(model #473-SS) 

To learn more about how Delta Faucet can help your business, 

visit www.deltafaucet.com or call 1-800-345-DELTA (3358) 


A Masco Company

Faucets & Fixtures 

Pullout faucets 

The Extensa and Salora pullout kitchen 

faucets from Moen feature a 54-inch 

(137 cm) pullout extension (for the 

Extensa 

models), a 

choice of 

contemporary 

style 

loop handles, 

in eight 

different 

finishes including LifeShine titaniumstrengthened 

non-tarnish stainless steel. 

Moen Inc. Circle no. 324 

Kitchen faucets 

The Moda faucet from Elkay features a 

pullout spray head and single control 

lever and a 15-inch high-arc height with 

a 7-1/2-inch reach. It is available in 

chrome, brushed nickel and brushed 

chrome. Construction is solid cast-brass 

with a ceramic disc cartridge. 

Elkay Mfg. Circle no. 325 

Bathroom suite 

The Moen Asceri Collection for the 

bath features widespread and miniwidespread 

trim for Roman tub and lav 

faucets, paper holder, towel bar or ring, 

soap holder, tumbler and holder, robe 

hook, showerheads and a diverter spout 

with Moentrol and PosiTemp tubshower 

control trim and is available in a 

variety of finishes. 

Moen Inc. Circle no. 326 

Faucet collection 

The Marielle kitchen collection from 

Price Pfister now includes a four-inch 

Pedestal basin 

The Porcher Archive Bathroom Collection, 

a design 

from the Roaring 

Twenties, features 

a 26-3/4 x 21-1/2- 

inch basin that 

stands 33-1/4-in. 

high, with classic 

cross handle faucets. 

It is one of a 

series of new designs introduced as the 

Classique Collection of fixtures, faucets 

and furniture from American Standard. 

American Standard Circle no. 328 

Pedestal lavatory 

The Tosca bathroom suite features a 

pedestal lavatory 

in both four and 

eight-inch centres 

for a wider 

choice of faucets. 

The base features 

vertical lines 

which also extend 

around the basin. 

The suite also 

includes a countertop lav and a toilet in 

white, onyx, natural biscuit. 

Eljer Circle no. 329 

Low-flow showerheads 

The Earth showerheads 

are available 

with four flow control 

technology choices 

from 1.7 to 2.35 gallons 

per minute. The 

flow compensator is 

not removeable. Available 

colours include 

white, chrome white, 

chrome-gold. These 

showerheads come 

with a 10-year warranty. 

Niagara Flapperless Circle no. 330 

Affordable European design 

Many Canadian homeowners like the 

new European faucet designs, but turn 

away when they hear the price. Delta 

The bathroom as a refuge 

The bathroom-as-a-spa concept is 

gaining popularity among Canadian 

homeowners, reports Delta Faucet 

Canada in its fall bathroom trends 

report. 

“Canadians are adding new extravagant 

items to their master bathrooms 

to create an oasis …,” says 

Jacqueline Glass, president and 

design consultant, Jacqueline Glass & 

Associates Inc., Mississauga, Ont. 

In fact this includes many spainspired 

items such as heated toilet 

seats and tanning units. And, as 

Big soaker tubs, like Delta Faucet’s 

Providence Classic Roman Tub, are 

one of today’s most significant new 

trends in bathroom design. 

reported in the annual Luxury Plumbing issue of P&HVAC back in May, some 

homeowners are building big screen televisions and gas fireplaces into the 

walls of their master bathrooms. 

Tubs have evolved from the traditional whirlpool to custom showers with 

body sprays, jets and hand showers. Big soaker tubs continue to gain popularity 

– there are few things that relieve stress in today’s busy world like a 

good soak. 

The all-white bathroom is becoming a rare bird as homeowners adopt 

colours from all over the spectrum – something that taxes even the ever-creative 

minds at North America’s faucet and fixture manufacturers. Fall colour 

trends for 2004 lean towards the softer and lighter, reports Glass, with yellows 

and greens remaining strong. 

At the same time, consumers are going for a minimalist uncluttered look. 

This is apparent in the growing popularity of glass sinks, countertops and 

even faucet handles. “Glass adds sparkle and beauty to a bathroom, gives 

depth and light to a space, and is easy to maintain,” remarks Glass. 

Faucet styles continue to vary enormously with personal taste. There are 

basically two camps – those that favour sleek modern designs and those that 

prefer the traditional look. Likewise, tub and lavatory design varies from 

modern to traditional. 

However, today’s homeowners are paying more attention to getting the 

right appearance, notes Karen Marshall, director of marketing for Delta 

Faucet Canada. 

“Co-ordinating the faucet with other elements in the bathroom is essential 

in creating a polished and elegant look,” she reports. 

Faucet has addressed this issue with its 

new Spree bathroom series. The single 

hole/single handle design features solid 

brass construction and a chrome finish. 

It incorporates a high-temperature limit 

stop to keep hands safe from scalding. 

Delta Faucet Canada Circle no. 331 

lav faucet as a centreset or mini-widespread 

with a decorative deckplate. The 

widespread can be installed on sinks 

from 8 to 15 in. with a one-piece hose 

assembly. There is also a single control 

tub-and-shower faucet with a decorative 

‘rain-can’ showerhead and a roman 

tub fixtures. 

Price Pfister Circle no. 327 

BEFORE 

AFTER 

Install a basement bathroom without breaking the floor 

(or the bank) 

• You decide where to put a toilet or bathroom, it is not dictated by the drainage situation. 

• Easy installation, do it yourself. • Your floors stay intact. No breaking, no mess. 

• Can be installed up to 12’ below the sewer level and/or 150’ away from a soil stack. 

• You only need small diameter 3/4” discharge pipe, which can be run virtually anywhere. 

• Over three million sold worldwide. • Clean, reliable, and virtually maintenance free. 

Add convenience • Add luxury • Add value to your home 

For a FREE brochure please call: 1•800•363•5874 

To see the entire family of Saniflo products visit: 

www.saniflo.com 



Pipes, Valves & Fittings 

Steel pipe fittings 

Gruvlok Sock-It cast iron fittings provide 

a quick, secure and reliable method 

of joining cleaned plain-end steel pipe. 

Fittings include straight tees, tees with 

NPT threaded outlets, straight couplings 

and 90-degree elbows with pressure 

energized elastomer EPDM gaskets. 

UL/ULC and FM approve these for 

wet and dry fire protection systems and 

many other mechanical steel pipe systems. 

Mueller Flow Control Circle no. 332 

Temperature control station 

The Megatron complete water temperature 

control station is a pre-packaged 

system with high-low mixing valve, 

return line piping 

with circulator, 

balancing and 

isolating components, 

test connection 

and new 

temperature and 

monitoring and 

recording options. 

There are 

six models from 

1-180 gpm and 3/4 to 2-inch inlet-outlets, 

all mounted on a heavy-duty strut. 

Leonard Valve Circle no. 333 

Rain-R-Shine 

Cement 

® 

● Medium bodied cement for PVC pipe and fittings 

up to 6” in diameter. 

● CSA Approved. 

● Very fast-setting cement formulated for wet conditions 

or quick pressurization and fast installation. 

● Recommended for ALL grades and types of PVC pipe 

& fittings, potable water, pressure pipe, conduit & DWV. 

● For use on Sch. 40 and 80. 

● Ideal for pool and spa use. 

● No primer needed on non-pressure DWV 

up to 4” in diameter where local codes permit. 

● Meets ASTM D-2564. 

For Wet & Dry Applications 

218 Wilkinson Rd.Unit #3 Brampton, Ontario Canada L6T 4M4 216-267-7100 


Flow limit valve 

Circuit Sentry automatic flow limiting 

valves adjust hydronic HVAC systems, 

such as variable 

speed 

pumping 

systems, to 

peak operating 

performance. 

They 

feature a 

ball-type shutoff valve, commissioning 

measuring ports, and a flow control cartridge 

from 2 to 60 psid at +/-5%. They 

are available in sizes from 1/2 to three 

inches with a variety of fixed end 

connections. 

ITT Fluid Products Circle no. 334 

CR pumps 

These medium-sized multi-stage centrifugal 

pumps – CR 10, 15 and 20 

models – feature 

a unique cartridge 

seal unit. 

The LiqTec sensor 

constantly 

checks for liquid 

in the pump. 

Construction is 

cast iron, stainless 

steel or even 

titanium, for maximum pump efficiency. 

An integrated frequency converter 

regulates motor speed. 

Grundfos Pumps Circle no. 335 

Pressure mixer 

The Advantage 6700 Series shower mixing 

valve is a pressure-actuated mixer 

with integral thermometer. 

Construction 

is bronze 

with a stainless 

steel pressure-balancing 

piston. The 

built-in dial thermometer 

includes 

a temperature 

indicator. This model is approved for 

use in disabled washrooms. 

Leonard Valve Circle no. 336 

Mixing valves 

The TMV Series thermostatic mixing 

valves for mixing hot and cold water on 

hot water distributions systems provide 

precise 

temperature 

control 

and 

high flow 

characteristics 

for 

DHW recirculation, radiant heating 

and other applications. They are available 

in 1/2, 3/4 and 1-inch sizes, with 

NPT or solder connections. 

S.A. Armstrong Ltd. Circle no. 337 

ATMOSPHAIR 

COMMERCIAL & INDUSTRIAL 

REFRIGERATION, AIR-CONDITIONING 

& HEATING 

795 Warden Avenue, 

Scarborough, Ontario, M1L 4C4 

COOLING PRODUCTS 

◗ Condensers 

• Shell & tube 

• Tube in tube 

◗ Condensing units 

• Air cooled 

• Water cooled 

◗ Packaged chillers 

• Air cooled 

• Water cooled 

• Outdoor 

• Remote condenser 

◗ Chiller vessels 

• 2-225 tons 

◗ Compressors 

• Hermetic screw 

• Open drive screw 

• Hermetic reciprocating 

• Open drive reciprocating 

◗ Custom coils 

• Chilled water 

• Glycol 

• Direct expansion 

PUMP PRODUCTS 

◗ Boiler feed pumps 

◗ Steam condensate pumps 

◗ Steam vacuum pumps 

◗ Circulating pumps1/4-200 HP 

• Close coupled 

• Base mount 

• Inline circulator 

• Double suction 

◗ Thermostatic valves 

◗ Balancing valves 

◗ Steam specialties 

• Low pressure thermostatic 

traps 

• High pressure thermostatic 

traps 

• Float and thermostatic traps 

• Bucket traps 

Extra! Extra! Extra! 

HEATING PRODUCTS 

◗ Radiation products 

• Walvector 

• Convector 

◗ Unit heaters 

• Steam or hot water 

• Horizontal 

• Vertical 

• Cabinet 

◗ Custom coils 

• Steam 

• Hot water 

Steam Specialties, Condensate/Boiler Feed Pumps . . . . . . .Stock to 2 Weeks 

Unit Heaters (Vertical, Horizontal, Cabinet or Gas type) . . . . .Stock to 2 Weeks 

Fan Coil Units and Air Handlers . . . . . . . . . . . . . . . . . . . . . . .Stock to 2 Weeks 

Packaged Chillers and Chiller / Condenser Vessels . . . . . . . . . . .1 to 9 Weeks 

Dunham-Bush Condenser Gkts & UC Defrost Heaters . . . . .Stock to 3 Weeks 

Heating/Cooling Coils . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 to 4 Weeks 

◗ Vari-Vac® 

• Vacuum differential heating 

Control system 

Formerly Dunham-Bush Inc. 

Tel: (416) 751-7777 • Toll Free: 1-800-387-8059 

Fax: (416) 751-5637 or 757-1557 • Toll Free Fax: (888) 751-5637 

Formerly Dunham-Bush Inc. 



Drain Tech 

Trailer mounted 

water jet machines 

By Warren Law 

‘POWERFUL!’ That 

is the way a Montreal 

plumbing contractor 

described his new 

acquisition. Imagine 

a water jet drain 

cleaning machine that 

will do more than the 

smaller electric and 

gasoline powered units, but not as 

much as the large truck-mounted units. 

An expanding business put Decarie 

Drain Tech of Montreal, a plumbing 

contractor, in the market for a larger 

machine. 

But let’s back up a little. As explained 

in a previous article, water jet machines 

are used for blockages where a cable 

machine cannot solve the problem. A 

cable machine works well for roots. 

A water jetter is more effective for 

grease and grease traps in kitchens and 

food preparation businesses, underground 

parking garages with 4" to 6" 

drains, institutions such as hospitals 

and schools, apartment buildings, site 

clean-up, and other commercial applications. 

Preventive maintenance contracts 

permit the contractor to use his 

employees more effectively. 

Trailer-mounted jetters have proven 

themselves elsewhere. A trailer-mounted 

unit allows a contractor to expand 

his business into the larger drain market 

without moving to a truck-mounted 

unit. 

Expanding drain business 

And that is the position that Decarie 

owners, Harvey Solomon and son 

Jason, found themselves in. Harvey 

founded the business in 1976 in the 

Montreal suburb of St. Laurent. He 

moved into Montreal about two years 

ago to be closer to his clients. Jason 

trained in Florida with a big drain 

cleaning contractor and brought back 

his expertise to expand Decarie 

Plumbing. 

They decided to establish a “one-stop 

shopping plumbing/drain cleaning” 

operation. That means line locating, 

pipe thawing, camera inspection, floor 

cutting, excavating, drain cleaning and 

related plumbing repairs. In other 

words, they will solve the problem on 

the spot. 

Recently Decarie won a maintenance 

contract for a large apartment complex. 

Harvey and Jason started looking into 

larger jetters. They worked with a floor 

unit and considered building their own 

trailer-mounted rig. 

However, when they saw the General 

Pipe Cleaners Typhoon (reviewed in the 

May/June issue of P&HVAC), they decided 

that building their own wasn’t 

worth the time and trouble. 

The new unit had a number of features 

they were looking for: power, professional 

look, right-sized hose, portability 

and the right electronics. Power is 

supplied by a 24 hp gas engine. The unit 

flows 12 gpm at up to 2,500 psi. (Water 

jet machine effectiveness is the function 

of 70 to 80% gallons per minute (gpm) 

and about 20% variable pressure.) 

This unit includes a vibra-pulse feature 

– vibration in the hose caused by 

pulsing water helps move the hose 

through the drain piping. Other features 

include a ballcock that automatically 

fills the holding tank as needed, a 

float switch to prevent the holding tank 

The truck and trailer combo, pictured outside the Wolseley branch in St. Laurent 

where the drain machine was purchased, is a traffic stopper when on the job. 

from emptying and damaging the 

pump, traffic cones and a flashing yellow 

light for street parking and canisters 

for engine gasoline and anti freeze. The 

machine came with 250 feet of hose and 

a variety of nozzles. And unlike a homebrew 

unit, it was tested and came with a 

warranty. 

Two-man operation 

A trailer-mounted jetter is a two-man 

operation. It can be dismounted from 

the trailer hitch and moved around a 

site if access isn’t possible with the 

truck. Of course, the holding tank is 

filled after moving the unit into place. 

Twenty gallons of water weighs a lot. 

Decarie mounted a winch to the back 

of their cube van to lower the trailer 

into underground parking garages, etc. 

A backup camera on the truck allows 

the operator to keep an eye on the trailer, 

which isn’t easily visible through the 

mirrors. 

A trailer-mounted machine is a large 

investment that will pay for itself, provided 

that contractors advertise the new 

addition to their service. Establish the 

minimum charge for a call and build 

the invoice from there. 

In a flat-rate operation, a typical 

minimum charge for a smaller gas jetter 

with two men would be about $300. 

The charge-out for the trailer-mounted 

unit would be $400 to $500, depending 

on whether a camera is also used. 

Billable hours is what it is all about! 

Warren Law is a semi-retired manufacturer’s 

agent. He can be reached at 

law.w@sympatico.ca. 




Ventilation 

Draft-vent products 

A four-page brochure describes the 

Tjernlund line of induced draft and 

combustion venting products, fans and 

controls, including power vent systems, 

vent hoods, ventilation and exhaust 

fans. Santek electronic air cleaners come 

in three models from 750 to 2,000 cfm, 

one with a recessed mounting and 

three-speed operation. 

CGF Products Circle no. 338 

Heat pumps 

KeepRite SoftSound 1200R 12-SEER 

heat pumps are designed to use R-410A 

refrigerant. Features include a thicker 

fin coil, enhanced wire coil guard, copper 

tubing and aluminum fins, control 

panel cover 

for easy access 

to ports 

and connections 

without 

removal, 

fan motor 

enclosure, 

and a compressor 

sound jacket. There is a 10 year 

warranty on the compressor. 

International Comfort Prod. Circle no. 339 

Air purifier 

The Bio-Wall Quattro residential ultraviolet 

air purifier treats the entire volume 

of air flowing over it in one pass. It 

utilizes the UV Bio- 

Wall commercial 

technology of 2002, 

which destroys up 

to 99.9% of contaminants. 

Features 

include four 18- 

inch high intensity 

pure fused quartz 

UVC and UVV 

germicidal lamps 

attached to four anodized aluminum 

parabolic reflectors. Mounted parallel 

to the air stream, these create a germicidal 

radiating wall up to 24 inches. 

Sanuvox Technologies Circle no. 340 

Commercial ERVs 

The RenewAire HE Series commercial 

energy recovery ventilators now feature 

pull-through blowers. MERV 8-rated 

filters protect the 

ERV core and 

blowers. Other 

features include 

improved internal 

aerodynamic 

design and airflow, 

easy access 

split doors, upgraded 

collar 

design with flex duct retention rib and 

an internal electrical box for second 

contactor or 24 volt AC transformer. 

HE1X models now offer a 277 volt single 

phase option. 

Mitsubishi Electric Circle no. 341 

Basic humidification 

The HRAI Basic Humidification Manual 

(SD-F5) covers primary physical 

laws relating to moisture in air, identification 

of humidifier types, how to calculate 

the size of a required unit, and 

the proper application of these systems. 

Also included is a 28-page guide and 

tests on individual units. 

HRAI SkillTech Circle no. 342 

Heat pumps 

Frigidaire offers single packaged heat 

pump units with a 13+ SEER rating for 

slab or roof applications. Features include 

an ECM variable speed motor with 

galvanized steel cabinet, quiet operation, 

improved air quality, eight-year parts 

warranty and five year quality pledge. 

Nordyne, Frigidaire Div. Circle no. 343 

UV emitters 

An eight-page catalogue describes the 

Steril-Aire range of eight models of UVC 

emitters, kits and accessories. These 

devices use the germicidal ultraviolet-C 

wavelength energy to kill contaminant 

This fall, receive a FREE pair of 

deluxe hiking boots from Weil-McLain. 

cells – surface and airborne – so they 

don’t multiply. The SE Series commercial 

model shown is available in six lengths to 

42-in. and four voltages. 

Steril-Aire Inc. Circle no. 344 

From September 15, 2004 to November 30, 2004 (or while supplies last), you can get a free pair 

of hiking boots for every Weil-McLain boiler you buy. 

Suede leather, nylon trim with a PK Mesh lining, this Mid Cut Hiker will keep you in comfort. 

Professional quality you expect from the industry leader... Weil-McLain. 

Air filters 

The V-bank Durafil pleat-in-pleat glass 

media air filters feature an enclosure 

frame and media pack supports of high 

impact plastic 

and replacement 

box-type 

So Take a Hike and go anywhere 

filters. These 

with Weil-McLain boilers. 

ASHRAErated 

products 

Pick up redemption forms from 

are offered in 

four efficiency ratings: MERV 11, 13, 14 

your authorized Weil-McLain 

and the 16 model with a 99% efficiency 

wholesale distributor. 

rating using a 95% DOP-rated media 

with a rated initial resistance to airflow 

of 0.80-in. w.g. at 2000 cfm. 

Camfil-Farr Circle no. 345 



Controls 

Boiler control 

The MP2 Sequencer automated control 

system maximizes the performance of 

Lochinvar Copper-Fin, Copper-Fin II 

and Efficiency+ boilers. MP2 provides 

up to nine on-off stages based on outdoor 

temperature 

with a set 

point or an 

external input 

signal. 

This prevents 

overshoot 

and droop, monitors thermal 

mass and ensures equal-run rotation. 

Lochinvar Corp. Circle no. 346 

Three-zone controller 

Talon Predator controllers, integral 

components of the open protocol 

LonMark certified HVAC control system, 

feature 

six-inputs, 

eight digital 

outputs and a 

three-analog 

output platform 

for three 

room sensors 

with override 

and setpoint adjustment, individual or 

averaged sensing, I/O point expansion 

and 4 PID loops. 

Siemens Building Tech. Circle no. 347 

include scheduling for multiple days, 

real-time clock, remove stat to program, 

multiple HOLD options, change reminders 

for air filter or humidifier pad or 

batteries, programmable fan and an 

outdoor temperature indicator. 

Honeywell Ltd. Circle no. 348 

Hydronic controls 

The SystemPro 311 provides control 

over boiler reset, DHW priority, hightemperature 

control of baseboard or air 

handlers, mixed-temperature control of 

radiant floor heating, and semi-automatic 

snowmelt control. It can also 

control a variable speed injection pump 

or floating action mixing valve with 

outdoor reset and compatible with 

proMix controls. 

Wirsbo Div. Uponor. Circle no. 349 

AC drives 

Johnson Controls will offer Eaton variable 

speed AC drive technologies to the 

HVAC and pump industries. Johnson 

VS Series drives are designed for 

HVAC, pump and fluid control 

applications. 

Johnson Controls Circle no. 350 

Drive motor control 

The ACS50 small-horsepower motor 

control can be used to replace contactors, 

soft starters, n-speed motors, triacs 

and step transformers. Units are from 

.25 to 1-hp as a small component drive 

for fans, pumps and other applications. 

ABB Automation Tech. Circle no. 351 

B R A D F O R D W H I T E ® 

Programmable thermostat 

The VisionPRO 8000 Series of home 

thermostats has an easy-to-use menudriven 

touch screen interface. Features 

one 

the AERO 

Oil-Fired Series ® 

PowerfulFamily 

• TSSA Update Workshop 

• ODP Renewal 

/ 

The rugged dependability of Bradford 

incorporates the innovative features that are 

White water heaters has expanded to ten oil- 

important to both you and your customers. 

fired models. The comfort, warmth and 

With Bradford White’s Aero-Series comes 

unsurpassed performance you expect from 

the Hydrojet System ® . It reduces sediment 

an oil-fired water heater is now available 

inside the tank. You’ll also get Vitraglas ® , 

from Bradford White in center, rear and multi- 

a superior glass lining for long tank life, dual 

flue configurations. 

immersion aquastats for precise temperature 

Whether it’s the 30-gallon residential or the 

regulation, a flexible stainless steel baffle on 

100-gallon commercial, every water heater 

residential center flue models and a ceramic 

P R O D U C T S O N L Y F O R P R O F E S S I O N A L S 

©2004, Bradford White Corporation. All rights reserved. 

fiber combustion chamber that concentrates 

the flame for a hotter fire and maximum 

heat transfer.Every model is designed for 

quick and easy installation. When you choose 

the Aero-Series, you’re choosing the enduring 

quality that signifies products bearing the 

Bradford White name. 

Mississauga, ON 

www.bradfordwhite.com 

866-690-0961 

www.bradfordwhitecanada.com 

the School of Applied Technology at Humber College 




Trucks for the Trade 

Clean power 

The benefits and drawbacks of 

natural gas-powered service vehicles 


There was a time when any worker 

assigned to one of the natural gaspowered 

vehicles in SaskEnergy’s 

fleet would cry the blues about “getting 

stuck with this dog.” 

But the technology has changed and 

so has the attitude, reports Doug Hird, 

senior engineer, marketing and sales. 

Two major things have brought that 

about: 

First, manufacturers started producing 

natural gas powered vehicles (NGV) 

that performed substantially better than 

converted vehicles. 

Secondly, computerized fuel systems 

along with the onboard OBT II diagnostics 

systems in newer vehicles forced 

conversion equipment manufacturers 

to improve their product or leave the 

business. 

Conversions approved by the U.S. 

Environmental Protection Agency 

(EPA) or the California Air Resources 

Board (CARB) are designed to maximize 

fuel efficiency without compromising 

vehicle reliability or operation. 

The equipment 

Natural gas is carried in pressure cylinders. 

Stainless steel lines carry the fuel 

to a regulator that reduces pressure 

from 3000 psi to 100 psi. The fuel then 

goes through a fuel/air mixer and into 

the intake manifold. (In today’s systems, 

the fuel is injected into the engine 

through natural gas fuel injectors that 

are controlled by a stand alone onboard 

computer). A switch, mounted to the 

dashboard or steering column, allows 

the driver to switch between fuels while 

driving. 

Cylinder location can be a problem. 

Typically, on a van, one cylinder would 

go inside and one underneath. On a 

pickup two cylinders are usually stacked 

behind the cab. 

Each standard cylinder carries the 

equivalent of 17 litres (4 gallons) of 

gasoline. In theory, one would need 

four cylinders to give an equivalent 

range to a tank of gas. But that’s not 

practical. 

“The other issue if you are in the 

plumbing and heating trade is to keep a 

very close eye on your GVW (gross 

vehicle weight), remarked Hird. Each 

standard cylinder weighs 160 lbs. 

(Lighter cylinders are available at additional 

cost.) 

A typical van installation places one 

cylinder in the back and the other 

underneath. 

Performance 

Those who spoke to P&HVAC reported 

little detectable difference in the driving 

characteristics. 

Natural gas has a higher octane rating 

than pump gasoline (130 octane versus 

87 for regular pump gas). Dedicated 

vehicles with natural gas optimized 

engines perform substantially better 

than their gasoline-powered counterparts. 

The higher octane rating allows a 

significantly higher compression ratio. 

Converted and bi-fuel engines tend 

to lose power on the top end when 

operating on natural gas, notes Hird. 

Fuel mileage is virtually the same with 

natural gas or gasoline, according to an 

EPA study. It compared the amount of 

natural gas required to create the same 

energy as a litre of gasoline. Any savings 

must come in the cost of the fuel. 

Current natural gas prices – using the 

EPA gasoline/litre equivalent – work 

out to about 56 cents per litre. 

Refueling 

Easy access to refueling is key. Natural 

gas refueling facilities are usually 

attached to service stations in larger 

centers like Toronto, Vancouver and the 

Calgary/Edmonton corridor. Sask 

Energy has card lock facilities in Regina, 

Saskatoon and several smaller centers. 

One fleet owner recently saw his local 

station close and is looking at installing 

December 17, 1903, the 

Wright Brothers soar 

into history with the 

first powered flight. 

Already in business for 

283 years, by 1903 

Wirsbo was producing 

steel pipe. Today Wirsbo 

continues to pioneer 

new technologies with 

the manufacturing of 

PEX tubing for 

plumbing and radiant 

floor heating systems. 

Visit us at www.wirsbo.ca for more information, or call 1-888-994-7726 

Rich Dekker operates a fleet of natural gas service vehicles in St. Catharines, Ont. 

a refueling station at his shop. PVS 

Contractors of St. Catharines, Ont. 

operates a fleet of 40 bi-fuel vehicles – 

GM Astro/Safari vans and 3/4-ton pickups, 

reports Rich Dekker, president. 

One of the biggest problems in operating 

with natural gas over the past 10- 

15 years has been the failure to expand 

the refueling infrastructure, he added. 

Maintenance 

Dekker’s bi-fuel vehicles tend to require 

a little more maintenance, although 

there is no particular component that 

causes problems. He added that access to 

a competent repair shop with experience 

on natural gas vehicles is key in successful 

NGV fleet operation. This is typically 

the shop that does the conversion. 

Natural gas burns cleaner than gasoline 

and this often prompts owners to 

put off oil changes. Typically the oil 

coming out looks the same as the oil 

going in. 

The Saskatchewan Research Council 

looked into this, taking oil samples 

from natural gas and gasoline powered 

vehicles before every oil change for two 

years. 

However, because the natural gas 

vehicles were bi-fuel and because 

Saskatchewan has a dusty climate with 

large temperature swings, the SRC recommended 

no change to oil change 

intervals. Among other things, this also 

avoids warranty issues. 

Industry support 

The Canadian Natural Gas Vehicle 

Alliance consists of about 30 

members including manufacturers 

of natural gas conversion equipment, 

infrastructure providers, gas 

utilities, etc. For more information 

contact John Finch at (416) 961- 

2339 or visit www.ngvcanada.org. 

Other useful web sites include 

NRCan at www.fleetsmart.gc.ca 

and the Enbridge Gas Ontario site 

at www.ngvontario.com. 



Trucks for the Trade 

The economics 

Natural gas vehicles have drawn the 

attention of Natural Resources Canada 

(NRCan) and other agencies responsible 

for protecting the environment 

because NGVs produce 20-25 per cent 

less CO2 than gasoline vehicles. A significant 

number of NGVs would reduce 

smog in major cities. 

However, making the economics 

work for the typical plumbing and 

HVACR contractor is another matter. 

“You have to be burning a lot of fuel to 

make it pay for itself,” notes Hird. 

High natural gas prices along with 

the cost of the conversion (or the premium 

for an OEM bi-fuel vehicle) don’t 

help. Quality natural gas conversions 

typically run from $5-6,000 per vehicle. 

However, various rebates can reduce 

the cost. Several gas utilities offer assistance. 

Some provincial governments are 

also offering incentives. Ontario contractors 

are eligible for a $1,000 sales tax 

rebate on a NGV, for example. 

NRCan is currently running a pilot 

program that offers $3,000 towards the 

purchase of an OEM natural gas or bifuel 

vehicle. However, the NGV industry 

is urging NRCan to extend this to 

include conversions. 

NRCan is looking at the proposal, 

reports Bob Smith, chief of the fleet vehicle 

program, Office of Energy Efficiency 

(OEE). It would start as a pilot project 

paying up to $3,000 for a conversion 

with EPA or CARB certified kits. 

“It’s a business decision. I need to get 

bang for my buck … What am I going 

to get in greenhouse gas reduction from 

this?” said Smith. He expects a decision 

early this fall. 

Under the hood, the regulator (left) 

reduces the fuel pressure to 100 psi 

before feeding it into a fuel/air mixer. 

Pork chop boxes 

These side boxes for pickups from 

Weather Guard are available in two sizes 

(2.1 cu. ft. and 3.4 cu. ft.) Features include 

automotive style locks and latches, 

automotive 

weather 

stripping 

and aluminum 

construction 

with clear or black powder 

coat finish. They can be mounted over 

the wheel (as shown) or in front of the 

wheel on most full-sized pickups. 

Knaack Mfg. Co. Circle no. 352 

Steel toolbox option 

A.R.E. has introduced a built-in steel 

toolbox option for its CX, MX and M- 

Pulse CH fiberglass truck caps. Each 

box has a 120 lb. carrying capacity. The 

company is 

offering the 

toolboxes 

as part of a 

contractors 

package 

that also 

includes a roof rack along with painted 

aluminum side and end doors. 

A.R.E. Inc. Circle no. 353 

Winter grip 

The Destination M/T light truck tire 

from Firestone is designed to get the 

technician safely to those no heat/frozen 

pipe calls in the middle of a snowstorm. 

Deep skid lugs, ‘over-the-shoulder’ tread 

lug design 

and threebody 

ply 

construction 

offer 

superior 

wet weather performance and extra grip 

in winter conditions. 

Firestone Circle no. 354 

Pickup box protector 

The BedRug pickup box liner for the redesigned 

2004 Ford F-150 features a 

non-skid polypropylene fiber surface 

that looks and feels like carpet, but is 

entirely 

plastic and 

unaffected 

by water, 

dirt, grease 

and chemicals. 

A custom-molded foam bottom conforms 

to the truck bed ribs. It installs in 

one hour using hook and loop fasteners. 

Wise Industries Circle no. 355 

THIS IS NO LONGER 

A TWO DAY WAIT. 

IT’S A TWO MINUTE JOB 

RIGHT NOW. 

Wireless Solutions for your Field Service Team 

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solution. A wireless solution gets real-time customer and job related information 

to your field workers sooner. This can help them process work orders and update 

accounts from the field – reducing paperwork and increasing customer 

satisfaction. Our promise? We’ll bring all the required parties to the table 

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Refrigeration 

Chiller in control 

By John Carr 

Controls have always 

fascinated 

me. Today’s controls 

and control systems 

make effective 

use of microprocessors, 

transducers and 

thermistors. 

My attention was riveted listening to 

Don Blacklock explain the operation of 

the Southern Alberta Institute of Technology’s 

(SAIT) newest air conditioning 

chiller. Don is a SAIT grad, a SAIT 

refrigeration instructor and former 

Carrier technician. He knows the inner 

workings of the Carrier Evergreen“ 

19XR, High-Efficiency Hermetic 

Centrifugal Liquid Chiller. 

The 19XR is the newest chiller in the 

Southern Alberta Institute of Technology’s 

(SAIT) air conditioning system. 

Walking up to the 19XR was a bit 

overwhelming. I can imagine a technician 

facing one of these machines for the 

first time, in alarm, and trying to muster 

the courage to tackle the problems. 

The first step in any troubleshooting 

situation is to know how the system or 

machine works. The 19XR, high pressure 

chiller, charged with 2,290 Lbs. 

(1038 kgs) of refrigerant R-134a, has a 

refrigeration capacity of 1,300 Tons 

(4576 kW). The 4160 Volt, 3 Phase 60 

Hertz motor has a full running rate of 

3,000 rpm. The motor and compressor 

are connected through a transmission 

that turns the compressor at 12,000 

rpm. Capacity is mainly controlled by 

variable inlet guide vanes. 

The sophisticated control system has 

a long list of features, but the most 

notable fall into two groups: 

• 

System safety 

cutout controls 

Low oil pressure 

High oil temperature in the bearings 

• Refrigerant pressure too high or too 

low and compressor motor overload. 

(This system is very intelligent…it 

first unloads the compressor to let the 

pressures return to normal, if not, it 

shuts the compressor down) 

• Cooler and condenser water flow 

The new chiller plant at the Southern Alberta Institute of Technology. (Photos/graphics by John Carr) 

Compressor surge protection 

• The normal safeties such as high 

motor temperature, motor overload, 

intermittent power loss, starter faults, 

etc. 

Operating controls and 

system information 

• Entering and leaving water temperature. 

• Soft loading where the control system 

increases capacity as the inlet chiller 

water temperature rises. 

• Guide vane actuation where the inlet 

vanes on the compressor suction side 

open as the load increases. 

• The system must go through start up 

and shut down checks where lubrication 

and water flow conditions are 

constantly monitored. 

• System operating information is constantly 

available to the operator 

through a microprocessor to user 

interface. 

The 19XR maintains a chilled water 

delivery temperature of 44°F (6.7°C). 

See point Y in Figure 1. One major advantage 

of this chiller over the older 

Carrier chillers and the old York absorption 

chiller is the temperature difference 

(DT) between the leaving 

chilled water temperature and the evaporator 

temperature. The 44°F (6.7°C) 

outlet temperature is only 3°F (1.7°C) 

higher than the evaporator temperature 

because the evaporator is so efficient. 

On the older chillers the evaporator DT 

averages 10°F (5.6°C. 

The higher efficiency evaporator on 

the 19XR means the energy needed to 

operate the compressor per ton of 

refrigeration is lower than in the older 

technology. Another advantage of this 

greater efficiency is seen in the response 

time to load changes. Response time is 

one major reason the 19XR is the primary 

chiller in the SAIT loop. 

The main HVAC control system is 

managed by a Johnson Controls Inc. 

Metasys Building Management System. 

The Metasys system manages temperature 

throughout the SAIT complex. 

During the cooling season, Metasys tells 

the primary pump to start, checking for 

flow conditions at points A and B in 

Figure 1. 

When the temperature at point C 

rises to the set point a signal is sent to 

the 19XR to start cooling. The chiller 

draws water from the main SAIT cooling 

water supply, drops the temperature 

3°F (1.7°C), then discharges the cooler 

water back into the main water loop. 

This system is rather slow since only a 

small portion of the main water supply 

is cooled each pass through. 

To compensate for extremely high 

outdoor temperatures, Metasys uses 

outdoor sensors as part of an anticipation 

process to start the chiller much 

earlier in the day, so it can meet the 

needs of hot afternoon demands. If the 

19XR cannot handle the load alone, the 

two older Carrier 19C chillers are 

brought on line. 

Maintaining life expectancy for the 

19XR is a major part of its control function. 

As noted earlier, the control system 

monitors oil pressure and electrical 

conditions to keep the unit on line and 

available when necessary. Point X in 

Figure 1 is the location of the main controller. 

It assesses all conditions and 

determines if the chiller should run and 

at what percentage of full capacity. 

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Refrigeration 

TX valve 

The Sporlan Valve Type RC thermostatic 

expansion valve replaces types BI, 

BBI, CBI and CBBI models for R-22 and 

R-410A refrigerants. It features internal 

check valves to allow reverse flow on 

heat pump applications and eliminates 

an external check valve pipe around the 

TX valve. Nominal capacity ranges are 

from 2 to 6 tons. 

Sporlan Valve Co. Circle no. 356 

sized from 2 to 31 tons. They feature 

hinged fan housings, aluminum or 

stainless steel drain pans with large 

drain connection, direct drive fans, with 

configurations for refrigerant type and 

feed, tube/fin material types and wiring 

for specific industrial applications. 

Baltimore Air Coil Circle no. 359 

Advanced compressors 

The Bristol Benchmark is a new generation 

in reciprocating and scroll compressor 

technologies designed specifically 

for higher capacity, high temperature 

systems, heat pumps and air conditioning. 

It is very quiet. A three-ton 

reciprocating condensing unit was tested 

at 1.5 dBa 

quieter unit (at 

77.1 dBa) than 

scroll units. 

The Benchmark 

scroll has 

39 parts (versus 

59) with 

press-fit 

assembly, fewer 

hermetic welds 

and no bolts, 

lower height. 

Both types 

meet 12+ SEER ratings (19+ EER at 

45/100) and feature a patented suction 

muffler on the reciprocating unit and 

check valve on the scroll. 

Bristol Compressor Circle no. 360 

Refrigerant piping handbook 

The 150-page RSES Refrigerant Piping 

Handbook from RSES is available in 

CD format, for Windows 98 (and 

newer) and PDF Adobe Reader formats. 

It includes printable nomographs, for 

units up to 50 tons, -50ºF to +50ºF SST, 

up to 150-ft. splits, covers 16 refrigerants, 

for discharge, liquid condensate, 

liquid, suction, hot gas bypass and hot 

gas defrost lines. It includes quick pick 

refrigerant tables, best practices, engineering 

data, and piping procedures. 

RSES Int’l. Circle no. 361 

Someone Put a Cap on R-22? 

Insulation kits 

Alfa Laval is offering pre-cut, pre-glued 

closed-cell synthetic rubber refrigeration 

insulation that will prevent condensation 

and minimize energy losses. 

It is custom made to fit selected models 

of refrigeration brazed heat exchangers, 

in kits for 3/8 and 3/4 inch (10 mm and 

20 mm) thickness. 

Alfa Laval Inc. Circle no. 357 

Portable service purge 

The Model PSP-HP-1 portable service 

high pressure refrigerant purger offers a 

quick way to get an air-logged chiller 

back on-line. It can purge down a 

chiller in an hour, reports the manufacturer. 

It is compact, weighs 60-lbs. and 

is field serviceable. The one-piece unit is 

designed for R-12, R22, R-134a and 

other refrigerants. 

Redi/Controls Inc. Circle no. 358 

Evaporators 

AS Series Aircoil evaporators by BAC 

for small-medium applications are 

Beginning January 2004, Environment Canada will implement a “cap” on the amount of HCFC 

that can be either manufactured or imported in Canada. Yet the demand for R-22 could continue 

to increase due to higher residential SEER requirements. 

If you service, manage, or specify air-conditioning systems we invite you to learn more about the 

quiet operation and outstanding reliability of systems charged with R-410A... because you can teach 

an old dog a new trick. 

St. Lawrence Chemical 

Exclusive distributor of Genetron refrigerants in Canada 

Ontario and Western Canada Tel: (416) 243-9615 Fax: (416) 243-9731 

Quebec and the Maritime Provinces Tel: (514) 457-3628 Fax: (514) 457-9773 

Find us at genetron.com 


Tools & Instruments 

Gas-fired fastener 

The Short-Track C3 ST, a gas-fired fastener, 

holds a 20-pin magazine for lowvolume 

fastening jobs. An easy-latched 

nose opening allows access to the pin 

track. Pre-assembled Stick-E accessories 

(lathing and sheet metal strap washers, 

conduit pipe clip, mini conduit and 

threaded rod hangers, rebar clip, cable 

tie disc, bridal ring, insulation and SS 

sealing washer) are manually placed in 

the nose. 

Powers Fasteners Inc. Circle no. 362 

Cordless drills 

The X2 Series of Ridgid 1/2-inch cordless 

drills feature 12, 14.4 and 18-volt 

models, two-speed transmission, 24- 

position clutch, torque from 365 to 485 

inch-pounds at 0-1600 rpm. Standard 

are two Max HC battery packs (fancooled) 

and a Rapid Max Twin dualport 

charger (charges two packs at once 

in 30-minutes), a single-sleeve locking 

chuck with carbide jaws and an auto 

spindle lock for fast bit changes. 

Ridge Tool Co. Circle no. 363 

Lubricants 

Mueller offers three lubricants designed 

for use with the company’s Gruvlok 

couplings and other o-ring sealed 

mechanical piping systems. There are 

three grades: Xtreme, Quick Dry and 

standard. Xtreme has temperature 

ranges from –65 to 400°F, it is waterproof, 

and is designed for use with 

EPDM, Nitrile and fluoroelastomer gasket 

materials, but not silicone gaskets, in 

copper systems. 

Mueller Flow Control Circle no. 364 

Hand torches 

The Model LT92 is one of six hand and 

360-degree swivel torches from Lenox 

featuring a high targeted heat output 

through swirl, adjustable ultra swirl and 

large diameter flames for faster soldering 

or brazing. It is designed for MAPP 

PEOPLE AS RELIABLE AS 

THE PRODUCTS WE MAKE 

At Leonard Valve, our people are as reliable as the 

products we make. It has to be that way 

because we’ve been a family-owned 

business since 1913. 

We offer complete on-line sizing 

software for all our products 

and our engineers provide onphone, 

on-line and on-site technical 

support, 24/7, worldwide. 

Our manufacturing employees 

have earned a reputation industry 

wide for their craftsmanship and 

quality control. 

Our sales staff and reps work 

hard every day to ensure that customers have the right products, at the 

right place, at the right time, and at the right price. 

At Leonard Valve, reliability is the bottom line. You have the Wilcox family 

word on it. 

1360 Elmwood Avenue, Cranston, RI 02910, 888-797-4456, Fax 401-941-5310 

www.leonardvalve.com info@leonardvalve.com 


23 - 428 Millen Road, Stoney Creek, Ontario L8E 3N9 

Phone: (905) 664-8274 • Toll Free: 1-800-527-HEAT (4328) • Fax: (905) 664-8846 

www.superiorradiant.com sales@superiorradiant.com 

Product Profile 

Solderless copper 

bonding system 

A new method of joining copper tubing 

can be used where soldering or mechanical 

joining systems would normally be 

used. 

Just-For-Copper is – for lack of a 

better word – a ‘glue’ that is designed 

for joining potable water and gas piping 

copper systems. It is an anaerobic polymer 

that generates a chemical reaction 

with copper and can even cold weld 

slightly damp copper pipe. It has a temperature 

rating from –40 to +120ºC 

(–40 to 240ºF). It starts to set within 10 seconds and will hold 200 psi after 

seven minutes curing time. 

It is rated for 500 psi, (but has been tested to 1000+ psi, reports the 

distributor). It will not start to set until inserted in a treated copper connector 

or fitting. A mechanical pressure of 380 psi is required to break the bond 

under ASTM D4541. It cannot be used on threaded connectors. 

It is non-toxic, tasteless, odourless and non-flammable and has been in 

use since 1998. 

Jackson Industries Inc. Circle no. 367 

and propane fuel and features rugged 

cast aluminum construction, self-igniting 

trigger start and lock buttons. 

Lenox Circle no. 365 

Scratch awl 

Midwest Tool offers a scratch awl marker 

for marking and scribing metal and 

other materials to be cut that can be 

stored in 

the handle 

grips of 

Midwest 

aviation 

snips. The 

awl can do 

hole punching 

by 

striking it on the handle-less striking 

end. It is made of 8630 tool steel and is 

3.5-in. long. 

Midwest Tool Circle no. 366 

A full range of infrared space heating equipment 

Model RE (for workshops, residential garages) 

• rates from 30 and 45 MBTUH 

• balanced flue construction 

• 85% thermal efficiency 

• fully assembled for installation ease 

Model Premier VS (engineered performance) 

• a vacuum operated burner-in-series system that is 

engineered for the customer’s specific requirements 

• burner rates 60 to 250 MBTUH 

with multiple branch capability 

• system outputs to one million BTUH 

• state of the art electronic control panel 

SUPERIOR RADIANT PRODUCTS 

Model UA (workhorse of the line up) 

• rates from 40 to 220 MBTUH 

• jet stream burner design maximizes 

radiant output 

• deep dish reflectors are 100% efficient 

• warranty: 3 yr. on parts, 5 yr. on heat exchanger. 

Model UX (more features, more 

performance) 

• fully enclosed construction 

• operating status lights 

• standard 24v thermostat 

• post purge function 

• 10 yr. heat exchanger 

warranty option 

Just-for-copper offers a solderless 

way to join copper and brass tubing. 

Spot welders 

PEI Spotwelders from Empire Machinery 

are new to North America. They feature 

rugged steel frames, air and footoperated 

models, 

safety thermostats, 

watercooled 

transformers, 

arms and tip 

holders and digital 

welding control. 

Model 

25KVA with 24- 

inch arms will 

weld two pieces of 

16-gauge galvanized 

steel. 

Empire Machinery & Tools Circle no. 368 

Hand tools 

The Channellock Models 420/440 pliers 

feature right-angled 

teeth, non-slip 

jaw with undercut 

tongue-groove design, 

PermaLock 

fastener, patented 

reinforcing edge, 

and Blue comfort 

grips. Available as 

TG-1 gift set. 

Channellock, Inc. Circle no. 369 

Accurate pipe measurement 

Pi Tape precision diameter measurement 

tapes offer a simple and accurate 

way to measure pipes or cylinders. They 

are available in inches, read up to a 

diameter of .001 inches with an accuracy 

of +/- .001-in. up to 144 in., or 

in millmetres, and read up to .01 mm 

diameter with an accuracy of +/- 

.03mm up 

to 3600 

mm. Both 

inside and 

outside 

diameter 

measuring tapes, go/no-go, linear and 

O-ring tapes are available. 

Pi Tape Corp. Circle no. 370 



E-Business 

Tech A/C training CD 

RSES has released a new training CD. 

The Residential Split-System Cooling: 

Mechanical Refrigeration Troubleshooting 

R-22/R-410A CD starts with 

an introduction to refrigerants and finishes 

by troubleshooting R-22 and R- 

410A refrigeration circuit problems. 

This is one of four RSES CD courses. 

RSES International Circle no. 371 

Solvent cements online 

A course on solvent cementing for plastic 

tubing is now online at www.ipexinc.com. 

It features Martha, an animated guide, 

explaiing the principles of solvent cementing, 

selection of materials, and how to 

produce strong joints. The course is 

user-friendly, interactive and educational 

covering procedures, safety, handling 

and storage, with pop quizzes, and takes 

30 minutes. It is open to registered IPEX 

E-card users and requires IPEX’s solvent 

cementing guide and catalogue, both 

available online. A certificate is issued to 

those passing the final test. 

IPEX Inc. Circle no. 372 

The user can insert their own images 

and custom-formatted data fields. 

Primary and specific programs cover 

job costing, project management and 

documentation, change orders, estimating, 

tool and equipment management, 

subcontract, service call and maintenance 

management, home builder and 

property management, and many others. 

Demo CD available. 

Maestro Technologies Inc. Circle no. 375 

Codes, licences, training 

The Technical Standards & Safety Authority 

of Ontario website, www.tssa.org, 

now allows users to update their 

member profiles, download fuel safety 

newsletters, search for TSSA Boiler & 

Pressure Vessel certificate holders, 

review piping/repair and alteration 

certificate programs, review licenses 

and certificate requirements and fees, 

compliance programs, safety legislation, 

and training course schedules. 

TSSA-Ontario Circle no. 376 

Interactive room design 

The Frequency Design Centre on 

Bradley’s website is an interactive tool 

to assist users in designing virtual restrooms 

with the Frequency lavatory 

system with 10 room colours and 

themes, one-two-three-station models 

for up to six handwashing stations, 

using 18 Terreon sold surface colours, 

trap cover colours plus accessories. It is 

also available on CD-ROM. 

Bradley Corp. Circle no. 377 

E-learning website 

The Knowledge Exchange is Armstrong’s 

e-learning platform to earn professional 

development hours or continuing education 

units with quarterly certificates for 

systems and controls theory, product 

range-features-application-function, installation-parts-service-troubleshooting, 

application basics-selecting-sizing-tools, 

codes and other information. 

S.A. Armstrong Ltd. Circle no. 378 

Radiant loop drawing 

Version 1.4 of the LoopCad automated 

loop drawing software for radiant heating 

systems is a major upgrading from 

version 1.3. It features an online tutorial 

with 20 detailed video lessons. It integrates 

with Intuit Master Builder files 

and includes support for SI/Metric 

units and AutoCAD DWG files. 

Avenir Software Circle no. 373 

Business Portal 

The WennSoft Business Portal now 

gives customers secure online access to 

all data in their Premier level WennSoft 

system. They can view multiple layers of 

information on a single screen: a full list 

of service calls, service call appointments 

scheduled for a customer, and 

tasks associated with that call. It’s part 

of the Service Management, Job Cost 

and Equipment Management software 

programs which tie dispatching, change 

orders, construction project management 

and asset management into the 

business’ financial reporting packages. 

WennSoft, Inc. Circle no. 374 

Outdoor Unit 

Indoor Unit 

Refrigerant Lines 

No duct work means faster, easier and more cost 

effective installation in areas with no or limited ducting. 

World Leading Technology 

Best Quality 

Quietest Operation In The Industry 

Higher CFM For Best Air Distribution 

Refrigerant Pre-charged 

Best Technical And Service Support 

Best Parts Availability In The Industry 

6 Year Compressor Warranty 

Electronic 

Environments 

9,000 to 24,000 BTU 

True Comfort 

& 

Peace Of Mind 

Our quality ductless split 

air-conditioners will give 

you and your customers 

the comfort and peace of 

mind that only Mitsubishi 

Electric can offer. 

Our technically competent 

distributor network, 

strong service support 

and unmatched service 

parts availability will give 

you and your customers 

the peace of mind that 

you deserve. 

After all, what good is a 

warranty if you can't back 

it up ! 

Construction software 

Maestro of Quebec offers a wide range 

of financial, construction, distribution 

and manufacturing ERP programs 

designed to integrate with MS ‘Office’. 



Western Update 

B.C. eyes reduced 

energy use in homes 

The B.C. government has proposed 

an ambitous plan to reduce energy 

consumption in homes in an effort 

to reduce greenhouse gases and the 

growing need for more electrical generation 

capacity. 

The Energy Efficient Market Transformation 

Strategy for Residential Heating 

Devices would require an Energy Star 

rating for residential heating equipment 

by 2009. That is, residential natural gas 

furnaces (up to 225,000 Btuh) must be 90 

per cent AFUE rated or higher and use a 

variable speed DC motor. Residential oil, 

gas and propane boilers must have a rating 

of 85 per cent or higher. There is still 

some debate as to what AFUE rating oilfired 

furnaces can meet. 

“This is a four-step program that is in 

its early stages of consultation,” reported 

Andrew Pape-Salmon, P.Eng., senior 

policy advisor for the B.C. Ministry of 

Energy and Mines 

The program is designed to: 

1) Raise consumer and industry awareness 

of the options to reduce energy use. 

2) Encourage the industry to deliver 

high efficiency products. 

3) Increase market penetration of this 

equipment with incentives. 

4) Implement regulations to ensure 

a competitive marketplace, protect 

manufacturers, and reduce costs to all 

participants. 

The deadline for feedback from the 

industry has been extended into 

September. A further 75-day comment 

period “on all proposed energy performance 

standards” will follow the initial 

consultations, added Pape-Salmon. 

The draft suggests the plan could reduce 

energy use by $13.7 million in one year. 

HRAI outlines response 

Heating Refrigeration & Air Conditioning 

Institute of Canada (HRAI) officials 

met with Pape-Salmon June 1 and John 

Cockburn, chief of the buildings branch 

of Natural Resources Canada, Ottawa, 

to review the proposals. HRAI member 

manufacturers’ subsequent response to 

the B.C. proposals is to: 

• support the proposal for Energy Starrated 

(90%+ AFUE) residential gas 

furnaces in new construction 

• 

require both mid-efficient and 

Energy Star furnaces and boilers for 

the retrofit market 

• 

agree that residential boilers have a 

minimum 85% AFUE in new construction 

(but only if all producers 

have product) 

• 

support 2009 as the date for new furnace 

and boiler efficiency levels to be 

determined 

• 

adopt the 80 rating in the EnerGuide 

for Housing for new residential construction 

• 

support adoption of the National Building 

Code requirements for ventilation 

HVCI/RHWHA response 

The Heating Ventilating & Cooling Industry 

Association of B.C. (HVCI) and 

the Residential Hot Water Heating 

Association of B.C. (RHWHA) responded 

early, Nelle Maxey, manager for both 

groups, reported. 

“We reminded the Ministry that 

the effectiveness of any heating system 

depends on training and inspection 

which should be basic components 

of the program. We emphasized 

that all manufacturers were not and 

should be properly consulted as these 

proposals will have a major impact on 

the equipment they manufacture,” 

she said. 

“We urged that heat pumps and alternate 

energy heating systems, such as 

solar, be included. Our brief also pointed 

out that oil fired equipment are 

mainly at 80 per cent or lower and technically 

may not be able to meet the 85- 

plus efficiency proposed, not by 2009, at 

least,” she reported. 

The joint HVCI/RHWA brief suggested 

that General Electric’s ECM 

motors should not be the only variable 

speed motors specified. The brief said 

instantaneous hot water units “can be 

far more efficient than equipment at 

85%+ AFUE rating even though they 

operate at 80%.” 

Finally the brief suggested the Ministry 

“recognize its two training programs, 

the ‘RHWHA Hydronic System 

Design’, and the HVCI ‘Quality First 

Forced Air Guidelines’ as minimum 

training standards.” 

The Canadian Institute of Plumbing 

& Heating was to issue its response by 

early September. 

A typical toilet can guzzle up to 20 litres of water in a single flush, but an ultra low-flush toilet makes do with 6 litres – which can really The residential program is part of an 

lower your water bill. In fact, an ultra low-flush toilet pays for itself in about a year. And as an added bonus, the City of Toronto will 

give you a $60 - $100 rebate on the purchase. So don’t get soaked by your toilet. Call 416-392-7000 or visit www.toronto.ca/water. ongoing review of the B.C. Energy Efficiency 

Act, which also includes standards 

for commercial heaters and boilers. 



CIPHEX West 

Seminars 

Tuesday, Nov. 2 

10:30-12:30: Piping Options for 

Panel Radiators: John Siegenthaler, 

P.Eng. Compare the strengths and 

limitations of series, diverter tee 

and home run piping options. 

Palomino E Room 

10:45-11:45: ASHRAE Standard 

55, Thermal Environmental 

Conditions for Human Occupancy, 

will help you specify the combinations 

of indoor thermal environmental 

conditions. CIPHEX Theatre 

12:15-1:15: How hot is too much? 

Andrew Clark, Watts Industries 

(Canada), will look at mixing valves, 

hot water and National Building 

Code changes. CIPHEX Theatre. 

1:00-1:45: Regulations and 

Codes...Navigating the Road to 

Health and Safety, Carey LaRose, 

Chief Inspector, and Chris Salvian, 

P. Eng., technical advisor-buildings, 

Alberta Municipal Affairs. Palomino 

E Room 

1:45-2:45: Estimating for Profit, 

Fred Unrein, Senior Sales Consultant, 

Quickpen International. 

CIPHEX Theatre 

2:15-3:15: Recent Developments in 

Copper Natural Gas Systems, 

Stephen Knapp, executive director, 

Canadian Copper & Brass Development 

Association. Palomino E 

Room 

3:15-5:00: The World According to 

Bean, Robert Bean, R.E.T., How 

hydronic heating in North America 

can break the elusive 5% market 

share. CIPHEX Theatre 

New product showcase 

at Canada’s Western show 

Anyone that has attended previous 

CIPHEX West mechanical shows 

knows the fascination of seeing 

dozens of new products displayed in 

one area. The Gallery of New Products 

attracts buyer and seller alike as they 

check out new technologies. 

It’s a feature highlight of the biennial 

show, organized by the Canadian Institute 

of Plumbing & Heating (CIPH) and held 

at the Roundup Centre at Stampede Park 

in Calgary. CIPHEX West 2004 runs 

Tuesday Nov. 2 from 10 a.m. to 6 p.m. and 

Wednesday Nov. 3 from 10 a.m. to 4 p.m. 

Of course the core attraction will be 

the 200 exhibiting companies from all 

over North America along with local 

distributors. There will be hundreds of 

products, equipment, services and technologies 

on display representing a 

plethora of manufacturers. 

As well, a strong seminar program is 

 

 

 

designed to provide the West’s contractors 

and their technicians with ideas to 

improve both their business and their 

trade practices. 

The show will be bigger than ever 

because it will occur at the same time as 

the Construct Alberta Homebuilder & 

Renovator Expo, Buildex Calgary and 

Design Trends Calgary shows. They are 

scheduled in an adjacent hall at the 

same time as CIPHEX West. One badge 

will get the contractor into all shows. 

A number of innovative programs 

are expected to help draw visitors to the 

show. Interior design students will compete 

with their bathroom design ideas 

in the Future Designers Display. 

Visitors will also find out which 

restaurant, hotel-motel or building has 

Alberta’s Best Public Bathroom, as 

nominated by local residents. 

Visitors are also invited to enter a 

905-760-1527 

1-877-836-7772 

Replacement Heat Exchangers for… 

Raypak, Rheem Rudd, RBI, Teledyne-Laars, 

Lochinvar, Power-Finn, Patterson Kelly and more. 

Bibby-Ste. Croix’s Fred Albert, left, 

invited contractors like Marcel Zastra 

of Globe Mechanical, Delta, B.C., to 

test the company’s drain piping at 

CIPHEX West 2002. 

grand prize draw. Drop your entry in the 

drum at CIPH booth 137. 

Registration for is free until Oct. 27 

and $15 at the door. More information is 

available by calling CIPH at (416) 695- 

0447 or going to www.ciphexwest.ca. 

Call us for Tube & Shell 

Heat exchangers. 

WHEN YOU NEED 

HYDRONIC REPLACEMENT 

PARTS YESTERDAY!! 

T.H.S. is a Manufacturer and Supplier of 

Replacement Parts for the Hydronic Industry. 

Our own line of “Thermal Cast” 

Replacement Refractory for 

Raypak (Raytherm), Rheem 

Ruud, Teledyne-Laars, 

Lochivar, RBI and more 

With the aid of computer numeric 

control (CNC) technologies, our 

machinery centre can produce 

intricate and precise machining of 

ceramic fibre board, with use limits up 

to 3000F (649C) and densities up to 50lbs/sq.in. 

Thermal cast, through tests will outlast regular 

pre-cast molded refactory. The superior rigidity of 

thermal cast will minimize the risk of shipping, 

handling and installation damage, as well as 

enhance the performance of your boiler. 

Call us for full specs. 

No cracks or collapsing! 

Wednesday, Nov. 3 

Sold by the brick or the set. 

 

10:30-12:30: How Length Affects 

T.H.S. Thermal Hydronic Supply means Competitive Prices and Quality Standards 

Radiant Floor Heating Circuits, 

 

Member 

John Siegenthaler, P. Eng. 

HYDRONICS 

 

MARKETING 

Palomino E Room 

GROUP 

11:00-12:00: Global Design, Cheryll 

357 Edgeley Blvd. Unit 3, Concord, ON • Phone: 905-760-1527 Fax 905-760-1528 

NEW LOCATION - 6750 Davand Drive, Unit 4, Mississauga, ON L5T 2L8 • Phone 905-565-0011 Fax: 905-565-1599 

Gillespie, Canada’s Design Diva. 

 

Authorized distributor for S. A. Armstrong, Teledyne Laars, Lochinvar, Johnson Controls, White 

Cheryll flushes out the latest bathroom 

design ideas. CIPHEX Theatre 

Toll Free: 1-877-836-7772 • e-mail: info@thermalhydronics.com • www.thermalhydronics.com 

Rogers, Conbraco, Winters Instruments & Voyageur. Distribution of Honeywell, Tekmar Systems, 

Colton, Weiss Instrument, Tjernlund, Ranco & McDonald Miller/ITT. 

12:30-1:15: Media Relations – A 



Cost-Effective Marketing Tool, 

Karl Eichner. CIPHEX Theatre 

12:45-1:30: Code changes and 

proper venting of multi-storey, Watts Has the Right Mix 

horizontal and vertical wet vents 

and vent stacks, Dave McKee, pipe 

trades instructor, NAIT. Palomino E 

Room 

1:30-2:15: The Basics of UV and 

it’s Application, Melissa Lubitz, 

R-Can Environmental. CIPHEX 

Theatre 

1:45-2:45: Hydronic Installer and 

Presenting Watts Full Line of CSA B125-01, 

Designer Certification - Training 

ASSE 1016 and 1017 Listed Thermostatic Mixing Valves 

Options, David Hughes, Program 

Next time you specify a thermostatic mixing valve, play it safe 

They can be preset to any temperature between 

Head, Pipe Trades, NAIT (Panel 

with Watts. Our full line of valves provide precise temperature 

100˚F and 180˚F. For literature on Watts full 

discussion). Palomino E Room 

control and high reliability. Our CSA B125-01/ASSE 1016 listed 

line of thermostatic mixing valves, call 

2:30-3:30: Kitchens & Baths to 

point of use mixing valves are ideal for single fixture 

1-888-208-8927 or visit our website at 

indulge the senses, Cheryll 

applications, with the capacity to service multiple fixtures. They 

www.wattscanada.ca. 

Gillespie, Canada’s Design Diva. 

can be preset to any temperature between 80˚F and 120˚F. Our 

Cheryll shares her creative ideas 

CSA B125-01/ASSE 1017 listed source of supply mixing valves 

are ideal for use at the hot water source to maintain and limit the 

and practical advice for creating 

temperature in domestic and radiant systems. 

the ‘client’s’ dream space. CIPHEX 

ISO 9001:2000 REGISTERED 

www.wattscanada.ca 

Theatre 



Events 

ISH goes to Boston 

North American show expected to draw from eastern Canada 

The third edition of the ISH North 

America exposition is a short commute 

for contractors in eastern 

Canada. It opens at the Boston 

Convention Center with two of the 

original partners – the American 

Supply Association (ASA) and the 

Plumbing Heating Cooling Contractors 

Association (PHCC) – holding their 

annual conventions around it. 

ISH-NA will be the first major industry 

show in the U.S. high northeast in 20 

years. Featured activities include: 

• A Keynote Address on The Future of 

the Plumbing Industry by David 

Kohler, Kitchen & Bath Group, 

Kohler Co., Kohler, Wisconsin, at a 

luncheon on Thursday, October 14 

A New Product Showcase 

• A Product Demonstration Area will 

allow contactors to see equipment in 

action. 

• The Technology Pavilion will feature 

software solutions. 

• The Smart House will demonstrate 

how automation can integrate home 

appliances, security systems, energy 

management and other controls. 

• The Radiant House is new demonstration 

showcase area for hot water 

heating by the Radiant Panel 

Association (RPA). 

• International Pavilions will feature 

exhibitors from China, Switzerland 

and other countries showcasing their 

products 

• PHCC will host an on-site international 

plumbers apprenticeship competition. 

The Canadian Institute of Plumbing 

& Heating (CIPH), the third original 

partner with Messe Frankfurt, will hold 

its popular Maple Leaf Reception for 

member companies and guests on 

Thursday, Oct. 14. Visit www.ciph.com. 

The newest ISH partner, the RPA will 

holds its annual conference featuring its 

System Showcase Awards. The full program 

is at www.RPAconference.com. 

There are 71 seminars and workshops 

listed on the ISH program covering 

hot water heating, management 

topics, kitchen and bathroom design, 

fixtures and furnishings, DHW controls, 

heating and cooling technologies, 

drinking water viruses, cooling systems, 

moisture and mould prevention, to 

name a few. 

For more information, call CIPH at 

(416) 695-0447 or go to www.ishna.com. 

ICP announces fall courses 

International Comfort Products (ICP) 

will hold eight equipment training 

courses this fall, reports Terry O’Leary, 

national training manager. One-day 

sessions covering mid and high efficiency 

furnaces will take place Oct. 5,6,7 

and 27. A packaged rooftop program is 

slated for Nov. 23 with seminars on split 

heat pumps Oct. 28 and Nov. 24. 

Contact O’Leary at 1-800-314-1112, ext. 

655 or e-mail Terry.O’Leary@icpusa.com. 

Where the HVAC&R and 

Plumbing Marketplaces Meet 

Your Ultimate HVAC&R 

Search Engine 

Hundreds of Plumbing 

Solutions including: 

Hydronic, 

Baseboard & 

Radiant Heating, 

Boilers, 

Water Heating, 

Treatment, 

Piping, 

and more! 

Over 1,400 

Exhibitors! 

FEBRUARY 7–9, 2005 

ORANGE COUNTY CONVENTION CENTER 

North/South Complex • South Entrance 

ORLANDO, FLORIDA 

Co-sponsored by: 

Honorary sponsor: 

FREE Show Registration and Updated Information: 

www.ahrexpo.com 

Endorsed by: 

AABC • ABMA • ACCA • AMCA • CABA 

CTI • GAMA • HARDI • IIAR • LONMARK 

MCAA • MSCA • NADCA • NAFA • NEBB 

RETA • RPA • RSES • SPIDA 

Produced and managed by: 

tel: (203) 221-9232 email: info@ahrexpo.com 

INTERNATIONAL AIR-CONDITIONING • HEATING • REFRIGERATING EXPOSITION 

® 

Calendar 

SEPT. 30-OCT. 2: 67th Annual RSES 

Conference and Exposition, RSES 

International, Westin Calgary, 

Calgary, Alta. Contact: Kirby 

Kirkpatrick, (317) 718-5910, (800) 

310-6853, www.rses.org. 

OCT. 13-15: IKK 2004, Int’l Trade Fair 

For Refrigeration & Air Conditioning, 

Nuremberg, Germany. Contact: 

www.ikk-online.com. 

OCT. 14-16: ISH-N.A. 2004, Boston 

Convention & Exhibition Center, 

Boston, Mass. Contact: Messe 

Frankfurt N.A., (770) 984-8016, fax 

(770) 984-8023, www.ish-na.com. 

OCT. 17-19: World Workplace 2004, Int’l 

Facility Management Assoc. Conference 

& Expo, Salt Lake City, Utah. Contact: 

(713) 623-4362, www.ifma.org. 

OCT. 24-28: SMACNA annual conference 

& exhibition, Grand Wailea Resort, 

Maui, Hawaii. Contact: (703) 803- 

2980, www.smacna.org. 

OCT. 23-27: ASPE 2004, Convention & 

Engineered Plumbing Expo, American 

Society of Plumbing Engineers, Cleveland 

Convention Center, Cleveland, 

Ohio. Contact: (773) 693-2773, 

www.aspe.org. 

NOV. 2-3: CIPHEX 2004, jointly with 

Construct Alberta, HomeBuilder & 

Renovator Expo, Buildex Calgary 

and Design Trends Calgary, 

Roundup Centre, Stampede Park, 

Calgary, Alberta. Contact: Elizabeth 

McCullough, manager, CIPH, (416) 

695-0447/0450 Fax, www.ciph.com, 

mccullough@ciph.com. 

NOV. 4-5: Canadian Construction 

Assoc. biennial Labour Relations 

Conference, Sheraton Hotel, 

Montreal. Call (613) 236-9455 or 

go to www.cca-acc.com. 

DEC. 1-3: Construct Canada, Metro 

Toronto Convention Centre, Toronto, 

Ont. Contact: (416) 512-1215, ext. 

229, www.constructcanada.com. 



People & Places 

People 

Bill Granger, centre, accepts the 

Joseph K. Seidner award from CIPH 

chairman Mike Dennis, left, and 

Plumbing Industry Advisory Council 

chairman Alain Lanthier. 

The Canadian Institute of Plumbing & 

Heating has named Bill Granger, manager, 

product engineering, for Delta 

Faucet Canada, London, Ont., the 

2004 recipient of the Joseph K. Seidner 

Award. The award recognizes the years 

Granger has spent working on various 

code and advisory committees in support 

of the plumbing industry. 

The Mechanical Contractors Association 

of Alberta has elected a new 

executive: president – Brad Diggens, 

MJS Mech., Calgary; vice-presidents – 

Ken Manweiler, Kam Mech., Edmonton 

and Garnet Young, Trotter & 

Morton, Calgary; past president – 

Rand Carvell, Pad-Car Mech., Medicine 

Hat; directors: Bart Bartlett, 

Kehoe Equip., Edmonton; Eldon 

Campbell, Goldbar Mech., Edmonton; 

Barry Cousins Jr., Arpi’s Ind., 

Calgary; George Doty, Will Mech., 

Edmonton; Peter Idler, Comstock, 

Edmonton; Ron Millette, Wolseley, 

Calgary and Don Petrin, Petrin 

Mech., Calgary. 

Giant Factories Inc., 

Montreal, has appointed 

Ron Brouillette to the 

position of vice president, 

sales and Mike 

Lavoie as national sales 

Mike Lavoie manager. 

Carlo Gavazzi Canada, Mississauga, 

Ont., has named Tony Fiorvento western 

regional sales manager, working 

from the company’s North Vancouver 

office. 

Crane Valves North America, 

Brantford, Ont., has named Tim 

Butcher OEM sales manager. 

S.A. Armstrong, Toronto, has 

appointed Robert W. Clements as 

manager, Ontario sales, and Gordon 

Reel as sales manager, western region, 

wholesale parts division. 

Tirino Corp., Concord, Ont., has appointed 

Mark Bates as sales manager. 

Schneider Electric Canada, Toronto, 

has appointed David Fraser vice 

president, sales and channel management 

for Canada. 

management, courtesy, etiquette, etc. 

More information is available at 

www.answerplus.ca. 

Viessmann Mfg., Waterloo. Ont., 

has named Roy Collver and Rob Cox, 

Mechanical Systems 2000 in Calgary 

and Edmonton, MAX sales award winners 

for 2003. Viessmann B.C. took second 

spot. 

Fairview Fittings & Mfg. Ltd., 

Toronto, has announced the completion 

of a 5,000 sq.ft. manufacturing facility 

in Saskatoon, Sask. A 10,000 sq. ft. addition 

is underway at the company’s 

Toronto plant. Fairview’s Montreal 

branch is also looking for a larger facility 

… likely in Laval. 

Goodman Distribution Inc., Houston, 

Texas, has announced the opening 

of a full-service HVAC branch at 46 

Zatonski Ave. in Brantford, Ont. 

Contact branch manager Glenn 

Mellors at (519) 757-0965. 

Irwin Industrial Tools Canada, formerly 

American Tool Companies 

Inc., is operating at 2562 Stanfield Rd., 

Mississauga, Ont. Brands under the 

Irwin name include Prosnip and Vice- 

Grip. Contact (905) 279-1010 or go to 

www.irwin.com. 

Danfoss A/S of Nordberg, Denmark, 

and Turbocor Inc. of Montreal have 

formed a joint venture company to promote 

applications for the oil-free centrifugal 

compressors developed by 

Turbocor. 

The Imperial Manufacturing Group, 

Richibucto, N.B., celebrated 25 years of 

rapid growth on June 18. 

The company began as a sheet metal 

shop and is now a diverse manufacturer 

of air distribution and IAQ improvement 

products, along with a wide 

Heat Transfer Coils & 

Corrosion Protection Coatings 

Grohe adds capacity 

Grohe Canada Inc. has added 

a $700,000 stainless steel 

manufacturing line to its 

Tempress Ltd. manufacturing 

plant in Mississauga, Ont. The 

move brings Grohe’s total 

investment at the plant to 

$9.4 million over five years. 

There are 100 employees. 

The German manufacturer 

acquired Tempress, a former 

division of Danfoss, in 1994. 

The new manufacturing line Mohan Clare, centre, explains shower 

takes pressure off the company’s 

main plant in Germany, Hewlin, left, to members of the media. 

valve production with employee Diane 

noted general manager David 

Baker. “The German plant is at capacity… more production is being 

shifted to the Canadian plant.” 

Products manufactured in Ontario now include the Seabury and 

Geneva bathroom faucet lines, the Alira, Ashford and Ladylux line of 

kitchen faucets and a line of pressure balancing valves. 

The plant includes a research/development lab and a quality 

control/testing facility. Ceramic cartridges, for example, are tested 

through 250,000 cycles – double the CSA requirement, reported Mohan 

Clare, technical manager. 

Grohe Canada Inc. is the 15-year-old subsidiary of GROHE Water 

Technology AG & Co. of Germany – one of the three largest faucet 

manufacturers in the world. Further information is available at 

www.grohecanada.com. 

Imperial Mfg. marks 25 years 

range of metal building construction 

materials. 

The company now employs 800 people 

in 10 divisions across Canada and 

the U.S. The small Richibucto location 

has grown to become the largest 

plant/warehouse with 500 employees. It 

remains the company headquarters. 

Founder and president Normand 

Caissie reflected: “Our rapid growth 

would not have been possible without 

the inspiring contributions of our 

employees. Today we continue to find 

our strength in the people of IMG …” 

■ New Coil Applications 

■ Exact Coil Replacements 

■ Rapid Delivery 

■ Heresite Protective Coatings 

Companies 

AnswerPlus Inc., Hamilton, Ont., an 

off-site reception service for, among 

others, mechanical contractors, recently 

earned The Award of Distinction 

MANUFACTURING LIMITED 

Madok Manufacturing is the 

Canadian licencee for 

50 Morrell St., Brantford, Ontario N3T 4J5 

from the U.S. based Association of 

Heresite Protective Coatings Inc. 

Tel (519) 756-5760 Fax (519) 756-5768 

Manitowoc, WI 

TeleServices International (ATSI) for 

mail@madok.com www.madok.com 

exceptional customer relationship 



Literature Showcase 

Following are some of the latest catalogues, manuals, software and product brochures from the industry’s 

leading manufacturers. To receive a copy, please circle the corresponding number on the Reader Service 

Card in this issue, fill out your contact information, and mail it or fax it to (416) 620-9790. Your requests 

will be forwarded to the appropriate companies. They, in turn, will send you the information. 

Make Sure It’s Certified 

If it’s not certified, do you know what you’re getting? 

Copeland compressors undergo numerous 

improvements every year. So only Certified 

Copeland compressors can deliver the most energyefficient, 

reliable operation every time. Look for the 

Certified Copeland nameplate with the official blue 

ribbon authentication to ensure you are getting a 

genuine Certified Copeland compressor. Contact 

(519) 756-6157 or go to www.copeland-corp.com 

Emerson Climate Technologies 

Circle no. 379 

Boiler Control 263 

The Boiler Control 263 is an outdoor reset, setpoint 

and DHW control capable of controlling up to two 

on / off boilers or one modulating boiler. The 263 

provides either a 0 - 20 mA or 4 - 20 mA signal to 

the modulating boiler, and when operating two on / 

off boilers the 263 provides Equal Run Time 

Rotation. The control can also operate the primary 

system pump as well as the DHW pump or valve. 

The control also has sensor inputs for both a DHW 

sensor and an indoor air sensor. The indoor air sensor 

allows for indoor temperature feedback. 

tekmar Control Systems Ltd. 


Test tools catalogue 

This new, full-colour catalogue features the compact 

Meterman XP Series digital multimeters, 10 new 

HVAC and electrical tools and a full line of benchtop 

Test and Measurement instruments, 

temperature and environmental tools, handheld 

component testers, electronic and specialty probes 

and accessories for electricians, electronic 

technicians, and environmental/HVAC technicians. 

Email info@metermantesttools.com or visit 

www.metermantesttools.com 

Meterman Test Tools 



The 374 is capable of controlling two mixing reset 

loops (variable speed pump injection or mixing 

valves), a DHW load, a setpoint load and two boiler 

stages. This control also features a built in clock with 

a seven-day programmable setback schedule. The 

374 can also be set up to operate with a tekmar boiler 

staging control for systems that have more than 

two boiler stages. 

tekmar Control Systems Ltd. 


The Safer Tank 

Fiberglass heating oil tanks from ZCL are built to 

provide long term peace of mind service. They simply 

will never rust! Our Heating Oil Storage Tanks 

are completely liquid tight and weather proof, and 

do not require any containment devices. They can 

be easily installed either indoors or outside due to 

their lightweight design. Send for your information 

package today! The heating oil tank that virtually 

eliminates the risk of costly corrosion leaks! 

ZCL Composites Inc. 


New industrial catalogue 

Leonard Valve Co. has introduced an all-new 

Industrial Catalog which details the manufacturer’s 

water temperature control products designed for 

industrial and process applications. Selected models 

include washdown stations, hot and cold water thermostatic 

mixing valves, drench and emergency 

shower mixing valves, steam and water mixing 

valves, point-of-use mixing valves and wall-mounted 

shower systems. Leonard Valve has been a worldwide 

leader in water temperature control valves and 

systems since 1913. Call (888) 797-4456, Fax (401) 

941-5310, Email: info@leonardvalve.com. 

Leonard Valve Co. 


Steam humidifier 

The Elite Steam Humidifier for hydronic-heated 

homes is an investment that pays dividends for your 

customer every day. The GeneralAire Elite Steam 

humidifier was developed to provide a solution for 

dry winter air in homes heated with radiant heat or 

where other types of mechanical humidifiers just do 

not fit the application. Available in three installation 

options including a duct injection model, a direct 

room injection model for homes with no ductwork 

and – coming soon – a closet wall-mounted model 

for homes/offices with no ducts or basement. 

CGF Products 


Affordable, efficient ventilation 

Finally, there is a simple ventilation solution for production 

homes, condos and apartments. The Breeze 

line by RenewAire includes the BR70 for up to 1500 

square feet of living apace and the BR130 for up to 

2700 square feet of living space. As a ‘balanced ventilator’, 

the Breeze unit simultaneously exhausts stale 

air and delivers an equal amount of fresh air back 

into the home. The Breeze mounts directly on furnace 

or AC return ductwork in half the time of conventional 

air exchangers. 

MITS Airconditioning Inc. 


Twelve reasons 

This eight-page full-colour brochure describes in 

colourful detail 12 reasons to select a De Dietrich 

boiler: their history starts in 1684, flexible eutectic 

cast iron, 88 per cent-plus efficiencies, modulation 

with indoor-outdoor reset, low noise and NOx levels, 

an industry-leading 95 psi working pressure, bispherical 

push nipple assembly to ensure a perfect 

fit, and other benefits. Also included are details on 

the four De Dietrich boilers in the GT Series with 

input ranges from 107 to 6,206 MBH. 

Flexible Eutectic 


Specialty IAQ products 

A catalogue of more than 20 different products that 

will solve a variety of Indoor Air Quality problems is 

available from master distributor Evolution Air. 

Included are a variety of filters, including a new 

humidifier, the portable air cleaner from Friedrich, 

whole house HEPA units, ultraviolet sterilizer systems, 

odour eliminators, fans, telephone-controlled thermostats 

and a room HRV. The contractor will go on 

an update list as new items are added. Check the full 

line at www.evolutionair.com. 

Evolution Air 


Professional development courses 

Accubid offers a wide range of professional development 

courses for contractors. These are led by 

industry professionals who impart to the novice or 

experienced contractor the principles and techniques 

of estimating and project management. The 

five-day Level 100 estimating course is specifically 

designed to teach prospective estimators the concepts 

and methodologies of modern-day computerized 

estimating. You can take this course on its own 

or as part of Accubid’s three-course Computerized 

Estimating Certification program. Contact Accubid 

at 1-800-ACCUBID (222-8243). 

Accubid Systems 


Battery operated flushometer 

Sloan’s new brochure explains the benefits of the 

battery-operated G2 Optima Plus® Flushometers 

that incorporate Sloan’s patented Isolated Operator. 

This shields the solenoid from harmful effects of 

water to provide reliable performance regardless of 

water quality. The G2 also features a new flex-tube 

diaphragm that meters an exact amount of water 

every flush. The G2’s advanced electronic module, 

designed to eliminate detection errors caused by 

lighting conditions and reflective surfaces, meets 

U.S. NEMA 6 sealing requirements. 

R.G. Dobbin Sales Ltd. 



Mechanical Marketplace 

The bulletin board of products, services, professionals, employment opportunities 

and more for Canada’s Mechanical Contracting Industry. 

Fabric Air Diffuser Systems 

INDUSTRIAL 

MAKEUP AIR 

FLOWCON Air Diffusers 

are being used as a 

highly effective system 

for dispersing and mixing 

outside makeup air and 

are reversible. 

Patron Products Inc, Scarborough, Ont. M1V 5G4 

1-800-361-5451 Fax: (416) 298-1412 


Sales Person 

Aggressive plumbing and drain service company needs a well 

spoken individual with a plumbing and drain cleaning background 

to help make our business grow. 

Call Greg or Stan 

Tel. 416-503-4444 Fax 416-503-1858 



WESTERN CANADA'S PIPELINE FOR MECHANICAL, DESIGN, BUILDING AND RENOVATION PROFESSIONALS 

PRESENTED BY 

THE CANADIAN 

INSTITUTE 

OF PLUMBING 

& HEATING 

TO REGISTER GO TO 

WWW.CIPHEXWEST.CA 

EXPO & CONFERENCE 

TUESDAY, NOV. 2, 

10 AM TO 6 PM 

WEDNESDAY, NOV. 3, 

10 AM TO 4 PM 

ROUNDUP CENTRE, 

STAMPEDE PARK 

CALGARY, ALBERTA 

MAKE DIRECT 

CONNECTIONS 

WITH MORE THAN 3,500 

INDUSTRY MEMBERS 

30,000 SQUARE FEET OF 

PRODUCTS AND IDEAS 

UNDER ONE ROOF 

INFORMATION-PACKED SEMINARS 

PLUMBING, HYDRONICS, 

HVAC, PIPE, 

VALVE & FITTINGS, 

TOOLS & EQUIPMENT, 

WATER QUALITY, 

PUMPS, SOFTWARE, 

LUXURY BATHROOMS 

AND KITCHENS 

CIPHEX SHOWS ARE PRODUCED BY 

THE CANADIAN INSTITUTE OF 

PLUMBING & HEATING 

Representing Canada’s Plumbing 

and Hydronic Heating Industry 

for over 70 years. 

WWW.CIPH.COM 

Our Advertisers 

Advertisers 

Page 

A.Y. MacDonald 27 

AHR Expo 2005 - Orlando 38 

Astravan Distribution-Bosch 15 

Atmosphair C&I 26 

Beckett Canada 19 

Bradford White-Canada 29 

Camus Hydronics 20 

CGF Products 19 

CIPHEX West 2004 41 

City of Toronto Works Dept. 36 

Delta Faucet 24 

ECR Int’l, Olsen Div. 12 

Flexible Eutectic Boilers 16 

General Pipe Cleaners 4 

Gordon R. Williams 5 

Grundfos Pump 3 

Heil Div. Int’l Comfort Prod. 14 

Honeywell, Genetron Div. 33 

Humber College – HVACR Div. 29 

Kamco Products 8 

KeepRite Div. Int’l Comfort Prod. 13 

Leonard Valve 34 

Lennox Industries 15 

Madok Mfg 39 

Mag Tool 37,42 

Marathon International 9 

Mitsubishi Electric 35 

Mueller Flow Control 2 

Newmac Manufacturing 17 

NTI - NY Thermal 11 

Oatey Canada 26 

Ridge Tool 10 

Roberts Gordon 27 

Rogers Wireless 31 

Saniflo, a Group SFA Co. 25 

Superior Radiant Products 34 

Taco Canada 21 

tekmar Control Products 6 

Tempstar Div., ICP 22,23 

Thermal Hydronic Supply 37 

Urecon – PEX-Flex 42 

Victaulic Co. Canada 7,9 

Viessmann Mfg 18 

Watts Drainage 32 

Watts Industries 37 

Weil-McLain Canada 28 

Wirsbo Div. Uponor Canada 30 

Wolseley Canada 44 

Wolseley – HVACR Div. 43 

Mechanical Marketplace 41 

Next Energy, Patron Products, 

Roto Rooter. 

Literature Showcase 40 

Accubid Systems, CGF Products, 

Flexible Eutectic Boilers, Emerson 

Climate Technologies Div., Evolution 

Air, Leonard Valve, Meterman, MITS 

Airconditioning, R.G. Dobbin Sales, 

tekmar Control Products, ZCL 

Composites.

Shop Management 

The contractor as a salesman 

It doesn’t have to be that difficult 

By Barry Cunningham 

For many 

contractors 

the hardest 

part of the job is 

selling the customer 

on it in 

the first place. 

Once they get 

the job they 

know what to 

do, but most guys hate the part where 

they have to sell themselves and the system. 

And who can blame them? Almost 

every job starts with some sales work, 

but how many have had any training in 

selling? 

Many contractors fall into the ‘sell it 

cheaper’ trap. But the only way you can 

sell cheaper is to reduce your profit or 

reduce what you give the customer. You 

don’t want the former and your customer 

doesn’t want the latter. Besides, 

there is always somebody out there who 

will undercut you. 

And contrary to popular opinion, 

most people don’t want the cheapest 

system money can buy. The vast majority 

of clients just want value for their 

money. Isn’t that what you want when 

you are the consumer? 

Being a good salesman isn’t some 

magical charm that makes people simply 

buy stuff without question. Sure, it 

often helps to have the ‘gift of gab’, but 

that alone won’t get the job done either. 

I’ve known a number of people who 

were gifted speakers with outgoing personalities, 

but they were lousy sales people. 

I have also known several quiet 

reserved types who always seemed to 

close the deal. 

You would put effort into the design 

and installation of the job. A good effort 

is required at the selling stage as well. 

Don’t be lazy. Do it right and you’ll be 

surprised at how many times success 

will follow. As in most endeavours, the 

degree of success will coincide with the 

amount of effort you put in. 

Here are ten tips to help you and 

your company win the job: 

1) Dress for success. No, this doesn’t 

mean a suit and tie. Most people would 

be put off by a 

contractor coming 

at them in a suit. 

But clean jeans or 

khakis tell them 

you made an effort 

on their behalf to 

impress them. The 

client will take this 

a sign of respect. 

2) What’s that 

you’re driving? 

Not everyone can 

afford or wants to 

spend the money 

on new vehicles. You don’t have to. But 

wash it regularly. Keep it looking tidy 

and make sure the company name is on 

the side. And make sure it’s not going to 

leak disgusting fluids onto your customer’s 

driveway. Your vehicle is part of 

projecting your image. As well, if you 

care about your stuff, it gives the 

prospective client confidence that you’ll 

probably care about theirs. 

3) Be a pro. Stay up to date on the 

products and techniques you sell. If you 

sound like you know what you’re talking 

about the client will gain confidence. 

Most people want to brag about 

the highly skilled people they get to do 

And contrary to 

popular opinion, 

most people 

don’t want the 

cheapest system 

money can buy. 

stuff. Think about it. Of the many people 

you deal with in both your professional 

and personal life, how many get 

your business because they are good at 

what they do? 

4) Bring evidence. Keep a photo book 

with pictures of some of your work. If 

possible, get some of your previous 

clients to write testimonials. Not only 

does this show you can get the job done, 

but that you have enough pride to show 

it. It demonstrates 

that you are making 

a serious effort 

to get the customer’s 

business. 

5) Show them 

the goods. Bring 

brochures and 

pamphlets and be 

prepared to leave 

them behind. The 

wholesalers and 

manufacturers are 

usually more than 

happy to give you 

as many as you need. Make sure they 

have your company name stamped on 

them too. 

6) Don’t sell equipment. Sure, go 

ahead and show them what you’re selling, 

but concentrate on features and 

benefits. You may get all glitter-eyed 

about the cool, high-tech shiny bits, but 

chances are the client won’t. You will, 

from time to time, run into some who 

do show an interest. If they initiate the 

discussion along those lines, go for it, 

but be careful. When they start getting 

that glazed look, you’re loosing them. 

7) Don’t be afraid to upsell. I don’t 

know how many times I’ve heard someone 

tell me they never offered the Jones 

an indirect DHW tank because they 

were afraid the price would scare them. 

Break out the options and show them 

the added cost. Be prepared to show 

them how the optional stuff will affect 

them. It can’t be more money just so 

your profit is higher. Show them the 

benefits. If it benefits the customer sufficiently, 

they will invest in it. 

8) Use a computer. I know I’ve heard 

it hundreds of times. “I don’t even know 

how to turn the thing on”. Well learn. Or 

get someone else to do it for you. You 

can’t hand a client an estimate written 

on a drugstore memo pad. Those spiffy 

presentations will help make the client 

think you’re a pro. 

9) Get the client involved. Make sure 

they’re aware you know how special this 

job is to them. Find out what they 

expect and write it down. At the end of 

the interview make sure you read it all 

back to them and get their OK. You care 

and they know it. 

10) Follow up. Many clients will find 

out how much you care by making sure 

you come back and ask. Go ahead and 

call, just don’t pester them. 

Follow these ten steps on every sales 

call and, not only will you have a leg up 

on your competition, but you will find 

yourself winning the jobs more easily 

and more regularly than in the past. 

Barry Cunningham is chairman of the 

Alberta Hydronics Advisory Council and 

sales manager at Triangle Supply, Red 

Deer, Alta. He writes a regular column in 

The New Hydronics. 

(Editor’s note: Regular Shop Management 

columnist Ronald Coleman 

will return in the next issue.) 

 

 

 

 

 

 

 

Coming in the 

Next Issue! 

Annual Home 

Builders Issue 

• New DHW rule 

compliance 

• The new 2005 

trucks 

• Building better 

hydronics 

• Oil heat rule 

changes 

• Products, 

products, 

products! 




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CIPHEX West - Plumbing & HVAC

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