Better Sooner More Convenient Primary Care - New Zealand Doctor

Better Sooner More Convenient Primary Care - New Zealand Doctor Better Sooner More Convenient Primary Care - New Zealand Doctor

nzdoctor.co.nz
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Year one: HML triage: review use and acceptability – Dec. Community education: agree on processes to be used by ED to redirect patients who would be better seen by general practice (triage 5) – by August implement processes, along with voucher system for those in financial hardship – by September repeat community education campaign in April. Nurse education: providing funding for more nurses to do PG Cert papers and PRIME. Standing orders: provide 5 more day long training sessions in Greymouth and Westport review and update content of standing orders - May review use in each practice and adapt standard processes as required – October. Co-ordination with ED: create link into other MedTech practices enable hospital pharmacy to link into MedTech. Review after hours arrangements in South Westland: include St John – enhancing conditions for volunteers, including ability to sleep over. Telemedicine: implement proof of concept plan for telemedicine links from IFHCs. Year two Community education campaign: repeat in April. Nurse education: providing funding for more nurses to do post graduate certificate papers and PRIME. Standing orders: provide 4 more day long training sessions in each of Greymouth and Westport review and update content of standing orders - May review use in each practice and adapt standard processes as required – October. Evaluate and update after hours plan and develop other initiatives as required. Business case appendices V12 AC 25Feb2010 Page 22

Year three Community education campaign repeat in April. Nurse education providing funding for more nurses to do PG Cert papers and PRIME. Standing orders provide 4 more day long training sessions in each of Greymouth and Westport review and update content of standing orders - May review use in each practice and adapt standard processes as required – October. 7 Capability and capacity This project is about increasing capacity by using HML to triage all after hours phone calls, with an expected drop in GP/nurse call outs of 50%. It also builds on the models of care developments in that it promotes an increased role for nurses, and so provides extra postgraduate training and training in standing orders to increase nurse capability. The plan also provides extra capability through use of new technology, ie. Cisco in Buller. 8 Effect on inequalities It is well documented that the inequalities in health exist between Māori and non Māori on the West Coast. The after hours primary health care services proposed in this plan will ensure that all West Coast residents, and particularly those with the greatest need, will have access to free and consistent telephone triage services, through the diversion of phone calls from general practice to HML triage. For those who have no phone and go directly to an emergency department there will be vouchers available if they are referred to afterhours services and cannot pay the fee. Business case appendices V12 AC 25Feb2010 Page 23

Year one:<br />

HML triage:<br />

review use and acceptability – Dec.<br />

Community education:<br />

agree on processes to be used by ED to redirect patients who would be better seen by<br />

general practice (triage 5) – by August<br />

implement processes, along with voucher system for those in financial hardship – by<br />

September<br />

repeat community education campaign in April.<br />

Nurse education:<br />

providing funding for more nurses to do PG Cert papers and PRIME.<br />

Standing orders:<br />

provide 5 more day long training sessions in Greymouth and Westport<br />

review and update content of standing orders - May<br />

review use in each practice and adapt standard processes as required – October.<br />

Co-ordination with ED:<br />

create link into other MedTech practices<br />

enable hospital pharmacy to link into MedTech.<br />

Review after hours arrangements in South Westland:<br />

include St John – enhancing conditions for volunteers, including ability to sleep over.<br />

Telemedicine:<br />

implement proof of concept plan for telemedicine links from IFHCs.<br />

Year two<br />

Community education campaign:<br />

repeat in April.<br />

Nurse education:<br />

providing funding for more nurses to do post graduate certificate papers and PRIME.<br />

Standing orders:<br />

provide 4 more day long training sessions in each of Greymouth and Westport<br />

review and update content of standing orders - May<br />

review use in each practice and adapt standard processes as required – October.<br />

Evaluate and update after hours plan and develop other initiatives as required.<br />

Business case appendices V12 AC 25Feb2010 Page 22

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