Better Sooner More Convenient Primary Care - New Zealand Doctor

Better Sooner More Convenient Primary Care - New Zealand Doctor Better Sooner More Convenient Primary Care - New Zealand Doctor

nzdoctor.co.nz
from nzdoctor.co.nz More from this publisher
19.06.2015 Views

Pharmacist minor ailments services have operated successfully in the UK (Scotland) for a number of years. The effectiveness of the kaiawhina role in improving Māori enrolments has already been proven in the Buller region 26 . 10 Risk analysis Risk Probability Impact Contingency plan Staff do not have time to engage Medium High Arrange workshops in locations and at times that suit practices. Health centres unable to implement new systems Medium High Health centre teams take lead in developing plans. Project manager visits each health centre monthly to provide support and identify early barriers. Changes made do not improve access Low High Monitor results of PDSA cycles quarterly and adapt plans as required. Insufficient training and support provided to nurses Medium High Provision of training in Health Assessment and Standing Orders (see Acute Care project). Ongoing general professional development provided (see Workforce project). At least weekly shared clinical meetings. Monitoring by clinical nurse leader. Difficult to attract Māori nurses Low High Develop a whanau ora, holistic model of care in health centres. Provide Tiriti o Waitangi workshops to other staff. Pharmacists do not have time to expand their role Medium Medium Assist pharmacists with recruitment and retention. 25 McKinlay E. Thinking beyond Care Plus: The work primary health care nurses in chronic conditions programmes NZ Fam Phys 2007;34(5):322- 7. 26 Cooke A. Evaluation: Improving Māori Access in Kawatiri. Jul 2009. Business case appendices V12 AC 25Feb2010 Page 14

11 Engagement Working group who developed this plan: Dr Greville Wood, Dr Anna Dyzel, Nigel Ogilvie RN, Dr JD Naidoo, Hecta Williams, Marie West, Dr Paul Cooper, Pauline Ansley, Helen Reriti, Karyn Kelly, Julie Kilkelly, and Kerri Miedema. Other clinicians involved: Workshops were initially held in Greymouth and Westport, with all nurses, GPs and practice managers invited. Follow-up meetings were held in each health centre to refine the content of this proposal. 12 Organisational accountabilities The change management process will be managed by the PHO in consultation with health centre owners of all health centres; private and DHB. 13 Budget considerations Costs from this plan include: practice, district and regional change management support and facilitation modeling and analysis of changes in model of care on practice viability development/ adaptation and annual administration of community survey kaiawhina employment (SIA). Year one Year Two Year Three Change management facilitation and $74,000 $50,000 $40,000 support Analysis of effects of changes on $10,000 $10,000 $10,000 practice viability Community survey $10,000 $10,000 $10,000 Kaiawhina ($60,000 from SIA Budget) Total $94,000 $70,000 $60,000 These costs are included in the Investing in Change budget, Section 11.1 in the business case. Estimated savings to health centres from changing the model of care are included in Section 9.2 of the business case. Business case appendices V12 AC 25Feb2010 Page 15

Pharmacist minor ailments services have operated successfully in the UK (Scotland) for a<br />

number of years.<br />

The effectiveness of the kaiawhina role in improving Māori enrolments has already been proven<br />

in the Buller region 26 .<br />

10 Risk analysis<br />

Risk Probability Impact Contingency plan<br />

Staff do not have<br />

time to engage<br />

Medium High Arrange workshops in locations and at<br />

times that suit practices.<br />

Health centres<br />

unable to implement<br />

new systems<br />

Medium High Health centre teams take lead in<br />

developing plans.<br />

Project manager visits each health<br />

centre monthly to provide support and<br />

identify early barriers.<br />

Changes made do not<br />

improve access<br />

Low High Monitor results of PDSA cycles<br />

quarterly and adapt plans as required.<br />

Insufficient training<br />

and support provided<br />

to nurses<br />

Medium High Provision of training in Health<br />

Assessment and Standing Orders (see<br />

Acute <strong>Care</strong> project).<br />

Ongoing general professional<br />

development provided (see Workforce<br />

project).<br />

At least weekly shared clinical<br />

meetings.<br />

Monitoring by clinical nurse leader.<br />

Difficult to attract<br />

Māori nurses<br />

Low High Develop a whanau ora, holistic model of<br />

care in health centres.<br />

Provide Tiriti o Waitangi workshops to<br />

other staff.<br />

Pharmacists do not<br />

have time to expand<br />

their role<br />

Medium Medium Assist pharmacists with recruitment<br />

and retention.<br />

25 McKinlay E. Thinking beyond <strong>Care</strong> Plus: The work primary health care nurses in chronic conditions programmes NZ Fam<br />

Phys 2007;34(5):322- 7.<br />

26 Cooke A. Evaluation: Improving Māori Access in Kawatiri. Jul 2009.<br />

Business case appendices V12 AC 25Feb2010 Page 14

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!