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Better Sooner More Convenient Primary Care - New Zealand Doctor

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Goal 5. <strong>Better</strong>: Improving co-ordination of care between general practices, hospitals and<br />

community providers<br />

Objectives Key activities Associated projects<br />

<strong>More</strong> co-ordinated care<br />

from the wider<br />

multidisciplinary team<br />

Co-ordinated support for<br />

high needs patients with<br />

LTCs<br />

Integrated mental health<br />

<strong>Better</strong> access to the range<br />

of services for frail older<br />

people<br />

Closer links with Māori<br />

providers<br />

Closer links with NGOs<br />

Closer links with pharmacy<br />

Shared information<br />

MDT clinically focused meetings in<br />

each IFHC and satellite clinic<br />

Lay navigators<br />

Clinical nurse specialists based in or<br />

linked with IFHC<br />

Allied health providers based in or<br />

linked with IFHC<br />

One entry point to primary and<br />

secondary care<br />

Establishment of co-ordinator roles<br />

<strong>Primary</strong> care involvement in discharge<br />

planning, shared care arrangements<br />

Community mental health workers and<br />

psychiatrists see patients in IFHCs<br />

Free primary care checkups and flu<br />

vaccinations<br />

<strong>Care</strong> link in IFHCs<br />

Pathways of care<br />

Case management with key clinical<br />

workers and heath navigators<br />

Processes for referrals to and from<br />

Shared approach to LTC – CVD<br />

screening<br />

Regular monthly forum at each IFHC<br />

<strong>New</strong>sletters<br />

Locum prescribing guide<br />

Medication reviews<br />

Written My Shared Health Record<br />

for patients with LTCs<br />

Web based patient record, eg.<br />

MedTech Manage My Health portal<br />

ED access to general practice notes<br />

General practice access to Health<br />

Views<br />

Improved referral and discharge<br />

information<br />

Shared electronic clinical notes across<br />

all providers based in IFHCs<br />

Integration: DHB<br />

community based<br />

services<br />

Integration: DHB<br />

community based<br />

services<br />

Mental health<br />

Frail older people<br />

Long term conditions<br />

Long term conditions<br />

Integration: DHB<br />

community based<br />

services<br />

IFHC facilities<br />

Goal 6. <strong>More</strong> convenient: community based care in integrated family health care<br />

Objectives Key activities Associated projects<br />

IFHC established<br />

All community based services located<br />

in 3 integrated family health centres,<br />

IFHCs facilities<br />

Business case EoI V38 AC 25Feb10 Page 68

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