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Better Sooner More Convenient Primary Care - New Zealand Doctor

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7 Capability and capacity<br />

The PHO currently has strong capability to design and implement LTC programmes: the clinical<br />

advisor teaches the LTC Management Postgraduate Certificate at the University of Otago, the<br />

Nurse Clinical Manager has a strong focus on LTCs and the LTCM practice facilitator is an<br />

experienced practice nurse.<br />

The current cancer navigators have highly developed skills in their role, and as of late 2010 will<br />

broaden their focus from cancer alone to cancer and LTCs. This will require both extra training<br />

and a stronger focus on the high needs population of the West Coast.<br />

Hospital based community nurses key focus is care of people within the community, with closer<br />

integration and co-ordination with practice teams this can only improve services and care to<br />

patients and families.<br />

8 Effect on inequalities<br />

Already the focus on LTCM has made considerable difference to inequalities in management and<br />

health outcomes for diabetes (see 2008 Diabetes Annual Review report).<br />

By reporting on differences by ethnicity at the practice level there is encouragement to work<br />

towards further reduction in inequalities.<br />

A dedicated Māori health team, addressing inequalities through better links and communication<br />

with all health care providers whilst helping Māori people on their health care journey. This is<br />

about engagement (face to face) at the right time from the right people, fostering relationships<br />

and promoting trust.<br />

The PHO is working with Rata Te Awhina in regards to support a whanau ora approach that will<br />

co-ordinate screening for cardiovascular risk and ensure patients with high CV risk, CVD,<br />

Diabetes or COPD are given free vouchers for annual reviews with their GP.<br />

9 Evidence for this initiative<br />

The programme is both based on the Wagner Chronic <strong>Care</strong> Model 1 (self management support,<br />

community support, delivery system redesign, clinical information systems and decision support)<br />

and the Kaiser Triangle stratified care approach 40 . The Programme meets the National Health<br />

40 World Health Organisation Innovative <strong>Care</strong> for Chronic Conditions: Building Blocks for Action: Global Report 2002<br />

WHO document no. WHO/NMC/CCH/02.01.<br />

Business case appendices V12 AC 25Feb2010 Page 50

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