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Better Sooner More Convenient Primary Care - New Zealand Doctor

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Health navigators/ kaiawhina:<br />

change cancer navigator processes and criteria to include helping those with LTCs<br />

provide training in LTCs for health navigators and kaiawhina<br />

health literacy training for kaiawhina/navigators<br />

align health navigators and kaiawhina with IFHCs<br />

refine patient pathways between navigators/kaiawhina, in close relationship with Māori<br />

nurses within the IFHCs<br />

develop and implement pathway to follow-up frequent LTC emergency department (ED)<br />

attendees/admissions so that they understand how to access and navigate the primary<br />

care system.<br />

Self management/health literacy support:<br />

scope MedTech Manage my Health portal as a tool to improve self management<br />

review transport issues and develop plan to address these.<br />

Integrated community nursing and allied health in IFHCs:<br />

regular multidisciplinary meetings with clinical nurse specialist and allied health<br />

placing of CNS and allied health in IFHCs<br />

investigate use of shared electronic record.<br />

Decreasing repeat attendances at ED for LTC patients:<br />

work with ED to create a pathway to refer these people to either CNSs, health<br />

navigators or core general practice team.<br />

<strong>Care</strong> Link integration (see Appendix Eleven: Frail older people for more information)<br />

InterRAI assessments done in IFHCs/practices<br />

include <strong>Care</strong> Link in MDT meetings in IFHCs<br />

align LTC and frail elderly pathways.<br />

Data and reporting:<br />

review prevalence estimates and Read coding for West Coast, particularly for COPD<br />

review appropriateness of reports provided to IFHCs<br />

Year two<br />

more integrated community nursing and allied health working in IFHCs, (see EOI<br />

community and allied workstream plan)<br />

packages of care for patients with deteriorating medical condition/social situation,<br />

enabling faster access to a greater range of home/community support services.<br />

Year three<br />

review outputs, outcomes and the implementation of this plan, revise this plan as<br />

required.<br />

Business case appendices V12 AC 25Feb2010 Page 49

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