Better Sooner More Convenient Primary Care - New Zealand Doctor

Better Sooner More Convenient Primary Care - New Zealand Doctor Better Sooner More Convenient Primary Care - New Zealand Doctor

nzdoctor.co.nz
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3 Table of contents 1 Caveats/status .................................................................................................................................................. 3 2 Executive summary .......................................................................................................................................... 4 2.1 Assessment criteria summary ............................................................................................................. 5 3 Table of contents ........................................................................................................................................... 10 4 Introduction .................................................................................................................................................... 12 4.1 Strategic context ................................................................................................................................. 12 4.2 Financial context ................................................................................................................................... 12 4.3 Secondary services sustainability ................................................................................................... 13 4.4 Population & health status .................................................................................................................. 14 4.5 West Coast PHO .................................................................................................................................... 17 4.6 Changes underway ................................................................................................................................ 20 4.7 West Coast region service delivery issues ................................................................................... 21 5 Future model of care ................................................................................................................................... 23 5.1 The desired patient care pathway/model of care ..................................................................... 23 5.2 Goals for better, sooner more convenient ................................................................................... 25 5.3 Reducing inequalities ........................................................................................................................... 27 5.4 Service specific model of care developments............................................................................. 28 5.5 Enablers .................................................................................................................................................. 35 5.6 Clinician engagement ........................................................................................................................... 36 5.7 Community engagement ...................................................................................................................... 37 5.8 Evidence for this model ..................................................................................................................... 38 5.9 Quality, safety and evaluation .......................................................................................................... 41 6 Business model ............................................................................................................................................... 44 6.1 Business concept .................................................................................................................................. 44 6.2 Locality Integrated Family Health Centres................................................................................. 48 6.3 Service outputs and outcomes ......................................................................................................... 49 7 Governance, Ownership & Management .................................................................................................. 53 7.1 Options .................................................................................................................................................... 53 7.2 Assessing the options ......................................................................................................................... 55 8 Contracting arrangements .......................................................................................................................... 56 8.1 Role of the IFHS ................................................................................................................................. 56 8.2 Annual health service plan ................................................................................................................. 56 8.3 Contracted providers within IFHCs. .............................................................................................. 57 9 Financial sustainability ................................................................................................................................ 58 9.1 Status quo financial situation........................................................................................................... 58 9.2 Addressing affordability ................................................................................................................... 59 9.3 Impact on the DHB .............................................................................................................................. 60 10 Implementation plan ..................................................................................................................................... 62 10.1 Project governance and management ............................................................................................. 62 10.2 Change management ............................................................................................................................ 62 10.3 Investing in change .............................................................................................................................. 64 Business case EoI V38 AC 25Feb10 Page 10

10.4 Key milestones....................................................................................................................................... 65 10.5 Objectives, key activities and workplans ..................................................................................... 66 10.6 Work in progress items ...................................................................................................................... 70 10.7 Risks and Mitigations .......................................................................................................................... 70 Business case EoI V38 AC 25Feb10 Page 11

3 Table of contents<br />

1 Caveats/status .................................................................................................................................................. 3<br />

2 Executive summary .......................................................................................................................................... 4<br />

2.1 Assessment criteria summary ............................................................................................................. 5<br />

3 Table of contents ........................................................................................................................................... 10<br />

4 Introduction .................................................................................................................................................... 12<br />

4.1 Strategic context ................................................................................................................................. 12<br />

4.2 Financial context ................................................................................................................................... 12<br />

4.3 Secondary services sustainability ................................................................................................... 13<br />

4.4 Population & health status .................................................................................................................. 14<br />

4.5 West Coast PHO .................................................................................................................................... 17<br />

4.6 Changes underway ................................................................................................................................ 20<br />

4.7 West Coast region service delivery issues ................................................................................... 21<br />

5 Future model of care ................................................................................................................................... 23<br />

5.1 The desired patient care pathway/model of care ..................................................................... 23<br />

5.2 Goals for better, sooner more convenient ................................................................................... 25<br />

5.3 Reducing inequalities ........................................................................................................................... 27<br />

5.4 Service specific model of care developments............................................................................. 28<br />

5.5 Enablers .................................................................................................................................................. 35<br />

5.6 Clinician engagement ........................................................................................................................... 36<br />

5.7 Community engagement ...................................................................................................................... 37<br />

5.8 Evidence for this model ..................................................................................................................... 38<br />

5.9 Quality, safety and evaluation .......................................................................................................... 41<br />

6 Business model ............................................................................................................................................... 44<br />

6.1 Business concept .................................................................................................................................. 44<br />

6.2 Locality Integrated Family Health Centres................................................................................. 48<br />

6.3 Service outputs and outcomes ......................................................................................................... 49<br />

7 Governance, Ownership & Management .................................................................................................. 53<br />

7.1 Options .................................................................................................................................................... 53<br />

7.2 Assessing the options ......................................................................................................................... 55<br />

8 Contracting arrangements .......................................................................................................................... 56<br />

8.1 Role of the IFHS ................................................................................................................................. 56<br />

8.2 Annual health service plan ................................................................................................................. 56<br />

8.3 Contracted providers within IFHCs. .............................................................................................. 57<br />

9 Financial sustainability ................................................................................................................................ 58<br />

9.1 Status quo financial situation........................................................................................................... 58<br />

9.2 Addressing affordability ................................................................................................................... 59<br />

9.3 Impact on the DHB .............................................................................................................................. 60<br />

10 Implementation plan ..................................................................................................................................... 62<br />

10.1 Project governance and management ............................................................................................. 62<br />

10.2 Change management ............................................................................................................................ 62<br />

10.3 Investing in change .............................................................................................................................. 64<br />

Business case EoI V38 AC 25Feb10 Page 10

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