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Chapter 1 | The impact of the crisis on the health system and health in Belgium 37 acting in the interests of attaining financial balance in their sector. In 2012, the association of dentists and sickness funds (Nationale Dento-Mutualiste) developed legal instruments to sanction the outliers, which became effective from 2013. Such action illustrates the goodwill of providers and sickness funds to collaborate to fight excesses. 5.2 Content and process of change As discussed above, the process of change in Belgium following the crisis has been determined to a large extent by the measures and mechanisms already in place before the crisis. A few observations can be made. First, the health care budget tends to be estimated on an annual basis and a long-term sustainable plan seems to be lacking. A report from the Organisation for Economic Cooperation and Development (OECD) in 2013 recommended the introduction of a detailed medium-term budget to enhance strategic reflection on the desired level of spending (OECD, 2013a). A focus on the medium term would also be useful to reflect the effect of new measures in a transparent way (OECD, 2013a). Second, between 1993 and 2008 the main objectives of health care policy were defined as keeping health care expenditure within acceptable limits, guaranteeing accessibility and quality while ensuring respect for therapeutic freedom and freedom of choice. During implementation, it was realized that accessibility and quality of care were not always compatible with therapeutic freedom and freedom of choice, but the former were maintained as basic objectives. The basic principle applied during health policy changes was to first use the existing reserves to take measures that would not be felt directly. Once the reserves were exhausted, measures started to focus on increasing efficiency (e.g. INN prescribing, day hospitalization, DMPs) and fighting malpractice (e.g. in dental care). Belgium is currently in the process of considering efficiency measures requiring more structural changes (e.g. alternative ways to finance hospital services and development of additional DMP pathways with adapted financing). With the exception of pharmaceuticals, the health system did not particularly focus on lowering input prices in its process of change. More indirect measures, which ultimately have an impact on average input costs, include the legal means provided to sickness funds to control medical services and to recover incorrectly charged reimbursements, the means to monitor and sanction outliers in terms of volume, and more accurate financing of dialysis and medical imaging based on needs rather than on supply or financing. Intersectoral collaboration between institutional health care and ambulatory health care has been relatively weak in Belgium. The examples of DMPs are limited to two clinical care pathways, one for end-stage kidney disease and one for type 2 diabetes, introduced in 2009. The intersectoral clinical care pathways
38 Economic crisis, health systems and health in Europe: country experience were evaluated as being successful: a large number of patients participated in the DMPs and the quality of care was considered to be improved. However, as it was not possible to assess the impact of the DMPs on patient outcomes because the observation period was too short, it was decided not to extend the system of DMPs to other target groups. Better collaboration has, however, been achieved in the area of data analysis and policy research. Belgium has very rich databases on health care consumption and expenditure (excluding fee supplements in the ambulatory sector) but limited resources for the analysis of these data. Because of this and the perceived need to have a stronger evidence base (based on real-life data) for policy changes to cope with the crisis, successful collaborations have been set up between research departments of different institutions, such as the Intermutualistic Agency, the Health Care Knowledge Centre, the RIZIV and the Scientific Institute of Public Health. 5.3 Implementation challenges A major challenge to implementing changes in the Belgian health system is dealing with the fragmented structure of the system. Subsectors are vertically divided into several segments (pillars; zuilen) and it is hard to breach the boundaries. The FFS schedule is a list of fees and tariffs for isolated health care activities. It is still the major remuneration system for physicians. The FFS systems contain incentives to provide more services to increase incomes, thus mitigating against the efficient use of resources. In addition, the fees are no longer a good reflection of the real costs for many procedures because they have never been modified despite evolutions in science and medical practice (RIZIV, 2013d). Therefore, the fee schedule will have to be revised. Along with this revision, hospital financing may be reconsidered and both might be more effectively coordinated, particularly from the perspective of integrated care. From this perspective, collaboration between hospitals may also be a challenge. Currently, such collaboration is limited and most hospitals wish to provide all services. Another challenge will be the possible resistance of stakeholders to measures that are designed to maintain accessibility and quality of care but which might restrict therapeutic freedom and freedom of choice. This relates to additional measures to increase the efficiency of health care and avoid inappropriate use, but also to increase transparency in (supplementary) charges to patients in the ambulatory sector, which is currently still a "black box" for both patients and policy-makers. Belgium has rich data on health care expenditure and consumption. However, some data are old and updates are not regular enough to allow swift reactions. This applies, for example, to hospital clinical data (available with a delay of
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Chapter 1 | The impact of the <strong>crisis</strong> on the <strong>health</strong> system <strong>and</strong> <strong>health</strong> in Belgium<br />
37<br />
acting in the interests of attaining financial balance in their sector. In 2012,<br />
the association of dentists <strong>and</strong> sickness funds (Nationale Dento-Mutualiste)<br />
developed legal instruments to sanction the outliers, which became effective<br />
from 2013. Such action illustrates the goodwill of providers <strong>and</strong> sickness funds<br />
to collaborate to fight excesses.<br />
5.2 Content <strong>and</strong> process of change<br />
As discussed above, the process of change in Belgium following the <strong>crisis</strong> has<br />
been determined to a large extent by the measures <strong>and</strong> mechanisms already in<br />
place before the <strong>crisis</strong>. A few observations can be made. First, the <strong>health</strong> care<br />
budget tends to be estimated on an annual basis <strong>and</strong> a long-term sustainable<br />
plan seems to be lacking. A report from the Organisation for Economic Cooperation<br />
<strong>and</strong> Development (OECD) in 2013 recommended the introduction<br />
of a detailed medium-term budget to enhance strategic reflection on the desired<br />
level of spending (OECD, 2013a). A focus on the medium term would also be<br />
useful to reflect the effect of new measures in a transparent way (OECD, 2013a).<br />
Second, between 1993 <strong>and</strong> 2008 the main objectives of <strong>health</strong> care policy were<br />
defined as keeping <strong>health</strong> care expenditure within acceptable limits, guaranteeing<br />
accessibility <strong>and</strong> quality while ensuring respect for therapeutic freedom <strong>and</strong><br />
freedom of choice. During implementation, it was realized that accessibility <strong>and</strong><br />
quality of care were not always compatible with therapeutic freedom <strong>and</strong> freedom<br />
of choice, but the former were maintained as basic objectives.<br />
The basic principle applied during <strong>health</strong> policy changes was to first use the<br />
existing reserves to take measures that would not be felt directly. Once the<br />
reserves were exhausted, measures started to focus on increasing efficiency (e.g.<br />
INN prescribing, day hospitalization, DMPs) <strong>and</strong> fighting malpractice (e.g.<br />
in dental care). Belgium is currently in the process of considering efficiency<br />
measures requiring more structural changes (e.g. alternative ways to finance<br />
hospital services <strong>and</strong> development of additional DMP pathways with adapted<br />
financing). With the exception of pharmaceuticals, the <strong>health</strong> system did not<br />
particularly focus on lowering input prices in its process of change. More<br />
indirect measures, which ultimately have an impact on average input costs,<br />
include the legal means provided to sickness funds to control medical services<br />
<strong>and</strong> to recover incorrectly charged reimbursements, the means to monitor <strong>and</strong><br />
sanction outliers in terms of volume, <strong>and</strong> more accurate financing of dialysis<br />
<strong>and</strong> medical imaging based on needs rather than on supply or financing.<br />
Intersectoral collaboration between institutional <strong>health</strong> care <strong>and</strong> ambulatory<br />
<strong>health</strong> care has been relatively weak in Belgium. The examples of DMPs are<br />
limited to two clinical care pathways, one for end-stage kidney disease <strong>and</strong> one<br />
for type 2 diabetes, introduced in 2009. The intersectoral clinical care pathways