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436 Economic <strong>crisis</strong>, <strong>health</strong> <strong>systems</strong> <strong>and</strong> <strong>health</strong> in Europe: country experience<br />

Changes to <strong>health</strong> service planning, purchasing <strong>and</strong> delivery<br />

Prices of medical goods<br />

• SHI introduced reference prices for drugs on a positive list based on drug<br />

prices in Bulgaria, Croatia, Serbia <strong>and</strong> Slovenia (2010).<br />

Salaries <strong>and</strong> motivation of <strong>health</strong> sector workers<br />

• Additional personnel recruitment (200 doctors, 60 nurses, 20 radiography<br />

<strong>and</strong> laboratory technicians) approved in response to migration issues<br />

(2011).<br />

Payment to providers<br />

• Health Insurance Fund introduced reference prices for <strong>health</strong> services<br />

(2009). The total value of contracts with <strong>health</strong> organizations in 2011<br />

increased by 8.5% compared with 2010.<br />

Overhead costs: restructuring the Ministry of Health <strong>and</strong> purchasing agencies<br />

• No response reported.<br />

Provider infrastructure <strong>and</strong> capital investment<br />

• Increases in the quality of <strong>health</strong> services were sought by reorganizing<br />

emergency medical services, upgrading medical equipment, establishing<br />

a committee dedicated to the improvement of the <strong>health</strong> sector, <strong>and</strong><br />

implementing an integrated <strong>health</strong> management information system <strong>and</strong><br />

electronic <strong>health</strong> card (2010–2012).<br />

Priority setting or protocols to change access to treatments, coordination<br />

of care <strong>and</strong> patterns of use<br />

• The Ministry of Health <strong>and</strong> professional associations developed 240<br />

evidence-based medicine clinical guidelines (2012) <strong>and</strong> <strong>health</strong> institutions<br />

are developing clinical pathways.<br />

Waiting times<br />

• No response reported.<br />

Health promotion <strong>and</strong> prevention<br />

• Adoption of 17 public <strong>health</strong> programmes (2012).<br />

• Reduction by 38% to preventive <strong>health</strong> programmes budget (2012).

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