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416 Economic <strong>crisis</strong>, <strong>health</strong> <strong>systems</strong> <strong>and</strong> <strong>health</strong> in Europe: country experience<br />

chronic renal pathology, compulsive gambling, epidural anaesthesia)<br />

(proposed in 2012 but not yet implemented).<br />

User charges<br />

• By 2011 the number of regions applying co-payments for outpatient<br />

prescriptions had risen to 16 (up from 12 in 2010).<br />

• User charges for outpatient specialist visits <strong>and</strong> outpatient diagnostic<br />

services (introduced for one fiscal year in 2007) abolished (2008) <strong>and</strong><br />

later reintroduced <strong>and</strong> increased (a minimum charge of €10) (2011).<br />

• User charges increased for non-urgent treatment in emergency<br />

departments (to a minimum charge of €25), with regions free to set the<br />

actual amounts charged (2011).<br />

• Most regions applied user charges based on household income.<br />

Changes to <strong>health</strong> service planning, purchasing <strong>and</strong> delivery<br />

Prices of medical goods<br />

• Reduction of the value of public contracts for medical goods (excluding<br />

pharmaceuticals) by 5% <strong>and</strong> allowed contracts to be withdrawn where the<br />

price in one region is over 20% of the reference price (2012).<br />

• Medical devices budget capped at 4.8% of NHS spending (2013, lowered to<br />

4.4% from 2014).<br />

Salaries <strong>and</strong> motivation of <strong>health</strong> sector workers<br />

• No update or adjustment to salaries of public <strong>health</strong> care workers (2010<br />

onwards).<br />

• In regions with financial deficits, a limit of 5–10% of total <strong>health</strong> care work<br />

is placed on new recruitment numbers (2008 onwards).<br />

• In some regions, incentives for early retirement introduced (2008 onwards).<br />

• Health care personnel expenditure (salaries etc.) for 2013–2015 cut by<br />

1.4% (compared with 2004 levels).<br />

Payment to providers<br />

• Introduction of more stringent quasi-market contracts with private providers<br />

in some regions (2008). For example, regions with deficits introduced more<br />

informed commissioning of private providers <strong>and</strong> budget allocations were<br />

strictly defined (see below).<br />

• Performance measurement introduced <strong>and</strong> linked to payment of providers as<br />

a cost-containment measure (2010).

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