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Chapter 8 | The impact of the crisis on the health system and health in the Netherlands 267 3.3 Substitution between different types of care In the 2012 agreement between the Ministry of Health and GPs, the latter agreed to support a reduction in the number of referrals to secondary care and their gatekeeping role was strengthened (see section 3.1). For example, mental health care, 10 which had always been the responsibility of GPs but was in practice delivered by the mental health care sector, was shifted to primary care for non-complicated cases. In 2008, special practice nurses for mental health care were introduced into primary care, and in 2011, the hours for practice nurses were increased from four hours per week to over eight. Care for patients with chronic conditions was also strengthened at the level of primary care, by introducing practice nurses specialized in cardiovascular diseases, diabetes and chronic obstructive pulmonary disease/asthma within GP practices. (The role of practice nurse for chronic diseases was introduced in 1999. After 10 years, about 75% of GPs employed a practice nurse.) Substitution between secondary and primary care was also emphasized in the 2013 agreement between GPs and the Ministry of Health, which contained the intention to introduce a new remuneration system for GPs in 2015 (see section 3.4). Another agreement, signed in the same year, between health care providers (hospital, medical specialists, providers of mental health care and GPs), insurers, patient associations and the Ministry of Health stipulated that, whenever possible, care should be shifted from secondary to primary care and from primary care to self-care. Quality of care should be improved, for example by a stricter application of care guidelines. 3.4 Increased focus on improving efficiency and eliminating fraud Improving efficiency After an initial period of getting accustomed to their new role as health care purchasers (bestowed on health insurers in the 2006 reform), health insurers started to increasingly use selective contracting and other tools to negotiate on price and quality with health care providers. The first attempt at selective contracting was made in 2012 when CZ (an insurer) did not contract with all hospitals for breast cancer surgery. In the same year, a large hospital in Amsterdam (Slotervaart Hospital) was forced to accept lower prices set by Achmea (a large insurer) as most of its patients were insured by this insurer and the loss of contract with Achmea would have led to the hospital's bankruptcy. By 2014, the share of health plans using selective contracting had increased, also as a result of the agreement between hospital care providers, health insurers 10 Referral rates to specialized mental health care had grown from about 3% of all patients with mental health problems in 1980 to about 12% in 2010 (Verhaak et al., 2000; Wiegers et al., 2011).
268 Economic crisis, health systems and health in Europe: country experience and the government in 2011 (National Hospital Association & Ministry of Health, 2011) 11 in which health insurers agreed to expand selective contracting starting in 2012. At the same time, in 2014, the basic health care premium decreased, which is remarkable after years of increases. There were no major changes in the payment system for health care providers between 2006 and 2012. An experiment with free prices for dental care in 2012 was abolished in 2013 because it led to higher costs instead of cost-containment. For other providers where the reform of 2006 had led to overspending, mainly reductions in the budgets for tariffs have been introduced. As discussed above, in 2012, an agreement was signed between the Ministry of Health and GPs in which the latter agreed to promote prescription of cheaper medicines and a reduction in the number of prescribed drugs. It was estimated that this would bring savings of about €50 million in 2013. If the saving was not achieved, the difference between the actual amount saved and the planned savings would have been subject to a tariff measure; currently (2014), it is not clear if the saving was achieved and what the next steps will be (National Association of General Practitioners & Ministry of Health, 2012). The 2013 agreement between GPs and the Ministry of Health contained the intention to introduce a new payment system in 2015. The new payment system would distinguish three segments: (1) provision of basic GP care, (2) multidisciplinary coordination of care for chronic diseases, and (3) incentives for innovation and improved performance. The new payment system should take into account population characteristics as determinants of health care needs, emphasize substitution from secondary to primary care and from primary care to self-care, facilitate payment for performance through negotiations between GPs and insurers (e.g. linking remuneration to health outcomes should be possible), 12 be transparent and as simple as possible, and contribute to control of costs at the macro level. It is unclear just what level of savings this measure may generate, but the emphasis on substitution from secondary care to primary care and from primary care to self-care and prevention should be central in generating savings. In 2014, a new remuneration system for mental health care was introduced. Whenever possible, patients with mental health care problems would be treated in a GP practice (by a GP assisted by a practice nurse specialized in mental health care) (see section 3.3). If the problems are too severe, the patient would be referred to basic mental health care (outpatient based), where four different care products exist: short-term, medium-term, intensive and chronic care. 11 This 2011 agreement differed from the agreement described here. Many agreements are signed each year between various parties and only selected agreements are described in this chapter. 12 How innovation and performance are to be rewarded is yet to be developed (National Association of General Practitioners & Ministry of Health, 2013).
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268 Economic <strong>crisis</strong>, <strong>health</strong> <strong>systems</strong> <strong>and</strong> <strong>health</strong> in Europe: country experience<br />
<strong>and</strong> the government in 2011 (National Hospital Association & Ministry of<br />
Health, 2011) 11 in which <strong>health</strong> insurers agreed to exp<strong>and</strong> selective contracting<br />
starting in 2012. At the same time, in 2014, the basic <strong>health</strong> care premium<br />
decreased, which is remarkable after years of increases.<br />
There were no major changes in the payment system for <strong>health</strong> care providers<br />
between 2006 <strong>and</strong> 2012. An experiment with free prices for dental care in 2012<br />
was abolished in 2013 because it led to higher costs instead of cost-containment.<br />
For other providers where the reform of 2006 had led to overspending, mainly<br />
reductions in the budgets for tariffs have been introduced.<br />
As discussed above, in 2012, an agreement was signed between the Ministry of<br />
Health <strong>and</strong> GPs in which the latter agreed to promote prescription of cheaper<br />
medicines <strong>and</strong> a reduction in the number of prescribed drugs. It was estimated<br />
that this would bring savings of about €50 million in 2013. If the saving was<br />
not achieved, the difference between the actual amount saved <strong>and</strong> the planned<br />
savings would have been subject to a tariff measure; currently (2014), it is<br />
not clear if the saving was achieved <strong>and</strong> what the next steps will be (National<br />
Association of General Practitioners & Ministry of Health, 2012).<br />
The 2013 agreement between GPs <strong>and</strong> the Ministry of Health contained the<br />
intention to introduce a new payment system in 2015. The new payment<br />
system would distinguish three segments: (1) provision of basic GP care, (2)<br />
multidisciplinary coordination of care for chronic diseases, <strong>and</strong> (3) incentives for<br />
innovation <strong>and</strong> improved performance. The new payment system should take<br />
into account population characteristics as determinants of <strong>health</strong> care needs,<br />
emphasize substitution from secondary to primary care <strong>and</strong> from primary care<br />
to self-care, facilitate payment for performance through negotiations between<br />
GPs <strong>and</strong> insurers (e.g. linking remuneration to <strong>health</strong> outcomes should be<br />
possible), 12 be transparent <strong>and</strong> as simple as possible, <strong>and</strong> contribute to control<br />
of costs at the macro level. It is unclear just what level of savings this measure<br />
may generate, but the emphasis on substitution from secondary care to primary<br />
care <strong>and</strong> from primary care to self-care <strong>and</strong> prevention should be central in<br />
generating savings.<br />
In 2014, a new remuneration system for mental <strong>health</strong> care was introduced.<br />
Whenever possible, patients with mental <strong>health</strong> care problems would be treated<br />
in a GP practice (by a GP assisted by a practice nurse specialized in mental<br />
<strong>health</strong> care) (see section 3.3). If the problems are too severe, the patient would<br />
be referred to basic mental <strong>health</strong> care (outpatient based), where four different<br />
care products exist: short-term, medium-term, intensive <strong>and</strong> chronic care.<br />
11 This 2011 agreement differed from the agreement described here. Many agreements are signed each year between<br />
various parties <strong>and</strong> only selected agreements are described in this chapter.<br />
12 How innovation <strong>and</strong> performance are to be rewarded is yet to be developed (National Association of General<br />
Practitioners & Ministry of Health, 2013).