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Chapter 6 | The impact of the <strong>crisis</strong> on the <strong>health</strong> system <strong>and</strong> <strong>health</strong> in Latvia<br />

199<br />

there is only one pharmaceutical product in a reference group (usually the one<br />

with the lowest price). Prescriptions for new patients now have to be made by<br />

the active ingredient (prescribing based on the INN) <strong>and</strong> pharmacists have to<br />

dispense the cheapest drug (i.e. the only drug that is in the reference group).<br />

If patients choose a different product, they pay the full price OOP (except<br />

for existing patients for whom previously reimbursable products will remain<br />

reimbursable; however, the co-payments have increased considerably for these<br />

patients as the difference in price between the cheapest product <strong>and</strong> other<br />

products is growing constantly). The goal of the new system is to achieve cost<br />

savings – it stimulates competition between pharmaceutical companies because<br />

they have to rapidly decrease their prices in order to receive the status of being<br />

a reference medicine. It is estimated that this policy resulted in savings of about<br />

LVL 3.7 million (€5.3 million) in 2012, when the NHS was able to achieve<br />

price reductions for 600 pharmaceuticals. However, pharmaceutical companies<br />

<strong>and</strong> medical professionals strongly opposed the reform claiming that it imposed<br />

limitations on patient choice <strong>and</strong> the rational use of drugs (<strong>and</strong> the reform is<br />

being challenged in the Constitutional Court).<br />

In addition, the NHS has implemented a clawback system, where pharmaceutical<br />

companies (depending on their market share) have to compensate the NHS to<br />

a certain degree if the annual drug budget is exceeded. This clawback system<br />

amounted to LVL 4 million (€5.6 million) in 2011 (Mitenbergs et al., 2012).<br />

Measures to improve quality<br />

Since 2009, accreditation of <strong>health</strong> care providers for inpatient <strong>and</strong> outpatient<br />

care, which was long considered a cornerstone of the quality management system,<br />

is no longer m<strong>and</strong>atory but instead has become voluntary (mainly to cut costs).<br />

Later, in 2010–2011, voluntary <strong>and</strong> compulsory quality incentive <strong>systems</strong> were<br />

introduced for GPs because, although GPs were “safe” from cuts during the <strong>crisis</strong>,<br />

there was growing criticism from the emergency <strong>and</strong> hospital sectors claiming that<br />

patients who should have been treated in the outpatient sector were in fact treated<br />

in other settings. The compulsory system sets a number of criteria that have to be<br />

achieved by GPs if they want to receive their full reimbursement (no pay for nonperformance).<br />

The voluntary system incentivizes GPs to increase quality in order<br />

to recieve more money (pay for performance). Quality criteria are intended to<br />

improve disease prevention <strong>and</strong> <strong>health</strong> promotion <strong>and</strong> were inspired by the United<br />

Kingdom's Pay-for-Performance scheme in primary care. However, only a small<br />

number of GPs joined the scheme because quality criteria are difficult to achieve<br />

<strong>and</strong> the financial benefits are relatively small. Therefore, a new m<strong>and</strong>atory quality<br />

system for GPs replaced the existing dual system (m<strong>and</strong>atory <strong>and</strong> voluntary) in<br />

2013. The new system, which has been in place since the beginning of 2013, is<br />

compulsory for all GPs. It comprises 14 quality criteria, including preventive

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