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124 Economic <strong>crisis</strong>, <strong>health</strong> <strong>systems</strong> <strong>and</strong> <strong>health</strong> in Europe: country experience<br />

The imposition of public <strong>health</strong> spending restrictions (to no more than 6%<br />

of GDP) <strong>and</strong> the simultaneous decline in GDP (since 2009, with further<br />

decreases in the years that followed) means that the public <strong>health</strong> sector is<br />

called upon to meet the increasing needs of the population with decreasing<br />

financial resources. This has negative effects, particularly for the middle <strong>and</strong> the<br />

low income households that do not have the disposable income to buy private<br />

<strong>health</strong> services. Moreover, rising unemployment, part-time working, flexible<br />

employment <strong>and</strong> austerity measures (e.g. public sector salary cuts) have led<br />

to falls in household income <strong>and</strong> social <strong>health</strong> insurance funds' revenues. This<br />

situation has led to additional strains on the already overloaded public <strong>health</strong><br />

system. Combined, these factors could lead to a de facto two-tier <strong>health</strong> system<br />

where those who can afford to pay for private <strong>health</strong> services will be able to<br />

meet their <strong>health</strong> needs, while those without sufficient resources must attempt<br />

to access services from a severely strained public system.<br />

Other burdens on the population, particularly the poorer strata of society,<br />

include the increase in user charges, particularly for outpatient <strong>health</strong> care;<br />

private physician consultations in the afternoon surgeries of public hospitals<br />

on a FFS basis; patient fees for admission to public hospitals; increases in copayments<br />

for medicines; <strong>and</strong> the removal of certain laboratory <strong>and</strong> other tests<br />

from EOPYY reimbursement.<br />

4.2 Access to services<br />

Access to care, an essential element in achieving quality of life <strong>and</strong> growth, is<br />

a main objective in the Europe 2020 strategic plan (European Commission,<br />

2014). In times of <strong>crisis</strong>, reduced resources have a negative impact on access<br />

to <strong>health</strong> care services mainly through increased dem<strong>and</strong>, increased waiting<br />

times <strong>and</strong> increased co-payments, but even through decreased ability to make<br />

informal payments (Morgan & Astolfi, 2013).<br />

Although there are no official data, anecdotal evidence from <strong>health</strong> care personnel<br />

suggest that waiting times to receive public <strong>health</strong> services have increased. In<br />

addition, according to data published by a market research company (which,<br />

however, are limited in scope, with small samples <strong>and</strong>, in some cases, unknown<br />

methods), 19% of survey respondents reported major problems in accessing<br />

public hospitals because of waiting list issues <strong>and</strong> 28% of the sample stated that<br />

they could not buy their medicines because of continuing pharmacists' strikes<br />

during 2011 (Tripsa et al., 2012).<br />

In terms of actual utilization rates, the results are mixed. First, it appears that<br />

the use of public services, as opposed to private ones, has risen. For example,<br />

a 24% increase in patient admissions to public hospitals (with an average<br />

length of stay of 4.25 days) was recorded in 2010 compared with 2009, <strong>and</strong>

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