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Chapter 3 | The impact of the crisis on the health system and health in France 87 chronic heart failure) and working documents on the improvement of care organization for older people in 2013. DMPs have also been implemented. A voluntary DMP for diabetic patients was introduced in 2008 as a pilot project and by 2013 had 500 000 participants. A similar programme has been developed for patients with asthma. Finally, new case management programmes seek to facilitate home care after hospital discharge for childbirth or heart failure. Health promotion and prevention In 2011, 2012 and 2013, new taxes (or increases in existing taxes) were put in place for tobacco, alcohol and energy drinks (see section 3.1). Fig. 3.4 Debt rate of public hospitals in France, 2002–2010 50 45 Debt rate (%) 40 35 30 2002 2003 2004 2005 2006 2007 2008 2009 2010 Source: DREES, 2012c. 4. Implications for health system performance and health 4.1 Equity in utilization and financing As a result of the incentives that have been put in place, there has been a rapid increase in the number of at-home hospitalization days (119% between 2005 and 2010), although this still accounts for only a small percentage of hospitalization days (Durand et al., 2010). Overall, increasing cost-sharing within the SHI system implies two things: increased reliance on VHI and decreased utilization of care. In 2009, it was

88 Economic crisis, health systems and health in Europe: country experience estimated that complementary VHI covered about 13% of all health care expenses in France, which is a larger share than in other European countries (Thomson, Foubister & Mossialos, 2009). On average, it also results in the lowest OOP expenditure among OECD countries. Nonetheless, the increased participation of VHI in health care financing during the crisis has decreased equity in financing because SHI contributions are income related, while VHI premiums usually are not. Consequently, wealthier people spend a lower proportion of their incomes on health care compared with the poor. Moreover, certain population groups, such as the unemployed and the retired, cannot benefit from the more favourable premiums and terms of group contracts. 4.2 Access to services and quality of care Concerning utilization, an increasing proportion of individuals reported in 2010 that they had unmet health care needs for financial reasons. This may be because of the imposition of new or increased user charges, including extra-billing, which limits access to specialist care. Indeed, 15.4% of the population said they did not access health care in 2008 because of the associated expenses (1.2% more than in 2006). However, this mainly concerned services such as dental care (10%), optometry services (4%) and, to a lesser extent, doctor consultations (3.4%). Forgoing care was more frequent among patients who did not have complementary VHI (over 30% of people in this group; Després et al., 2011). Likewise, a study conducted in 2012 showed that one in five recipients of social benefits (minima sociaux) did not access medical care for financial reasons within the previous year (Isel, 2014). Another cohort study conducted in 2010 in Paris (3000 people surveyed) found similar results. It reported that 30% of respondents did not seek medical care when they needed it, half of them for financial reasons (DREES, 2012a). In addition, a study by the nongovernmental organization Médecins du Monde reported that the proportion of people delaying seeking care increased from 11% in 2007 to 17% in 2008, 22% in 2009 and 24% in 2010. The financial barriers to access health care are further compounded by socioeconomic inequalities, as illustrated by Table 3.2. Table 3.2 Social inequalities in health and access to care between workers and managers in France Average No. diseases declared Obesity (%) Dental problems (%) Access to dental care in the previous two years (%) Workers 2.9 15.2 44.0 63.9 Managers 2.5 6.3 29.4 82.3 Sources: Dourgnon, Jusot & Fantin, 2012; Calvet et al., 2013; OECD, 2013.

88 Economic <strong>crisis</strong>, <strong>health</strong> <strong>systems</strong> <strong>and</strong> <strong>health</strong> in Europe: country experience<br />

estimated that complementary VHI covered about 13% of all <strong>health</strong> care expenses<br />

in France, which is a larger share than in other European countries (Thomson,<br />

Foubister & Mossialos, 2009). On average, it also results in the lowest OOP<br />

expenditure among OECD countries. Nonetheless, the increased participation of<br />

VHI in <strong>health</strong> care financing during the <strong>crisis</strong> has decreased equity in financing<br />

because SHI contributions are income related, while VHI premiums usually are<br />

not. Consequently, wealthier people spend a lower proportion of their incomes<br />

on <strong>health</strong> care compared with the poor. Moreover, certain population groups,<br />

such as the unemployed <strong>and</strong> the retired, cannot benefit from the more favourable<br />

premiums <strong>and</strong> terms of group contracts.<br />

4.2 Access to services <strong>and</strong> quality of care<br />

Concerning utilization, an increasing proportion of individuals reported in 2010<br />

that they had unmet <strong>health</strong> care needs for financial reasons. This may be because<br />

of the imposition of new or increased user charges, including extra-billing, which<br />

limits access to specialist care. Indeed, 15.4% of the population said they did<br />

not access <strong>health</strong> care in 2008 because of the associated expenses (1.2% more<br />

than in 2006). However, this mainly concerned services such as dental care<br />

(10%), optometry services (4%) <strong>and</strong>, to a lesser extent, doctor consultations<br />

(3.4%). Forgoing care was more frequent among patients who did not have<br />

complementary VHI (over 30% of people in this group; Després et al., 2011).<br />

Likewise, a study conducted in 2012 showed that one in five recipients of social<br />

benefits (minima sociaux) did not access medical care for financial reasons within<br />

the previous year (Isel, 2014). Another cohort study conducted in 2010 in Paris<br />

(3000 people surveyed) found similar results. It reported that 30% of respondents<br />

did not seek medical care when they needed it, half of them for financial reasons<br />

(DREES, 2012a). In addition, a study by the nongovernmental organization<br />

Médecins du Monde reported that the proportion of people delaying seeking<br />

care increased from 11% in 2007 to 17% in 2008, 22% in 2009 <strong>and</strong> 24% in<br />

2010. The financial barriers to access <strong>health</strong> care are further compounded by<br />

socio<strong>economic</strong> inequalities, as illustrated by Table 3.2.<br />

Table 3.2 Social inequalities in <strong>health</strong> <strong>and</strong> access to care between workers <strong>and</strong><br />

managers in France<br />

Average<br />

No. diseases<br />

declared<br />

Obesity<br />

(%)<br />

Dental<br />

problems<br />

(%)<br />

Access<br />

to dental care<br />

in the previous<br />

two years (%)<br />

Workers 2.9 15.2 44.0 63.9<br />

Managers 2.5 6.3 29.4 82.3<br />

Sources: Dourgnon, Jusot & Fantin, 2012; Calvet et al., 2013; OECD, 2013.

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