6 steps beyond the 5 Whys - AMMJ
6 steps beyond the 5 Whys - AMMJ
6 steps beyond the 5 Whys - AMMJ
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Collect more information<br />
Protect your information by<br />
cordoning off an area. Don’t allow<br />
people to touch or interfere with<br />
important evidence.<br />
Get statements from everyone who<br />
saw or had anything to do with<br />
<strong>the</strong> problem. A delay in ga<strong>the</strong>ring<br />
statements allows people to<br />
think about and rationalise what<br />
<strong>the</strong>y saw. The information in <strong>the</strong><br />
statements will subsequently<br />
change and people will be hard<br />
pressed to stick to <strong>the</strong> facts or be<br />
able to recognise <strong>the</strong> changes that<br />
have been made from what <strong>the</strong>y<br />
originally saw.<br />
Top tips<br />
• Act quickly to ga<strong>the</strong>r as much information as you can<br />
• The more evidence you can collect, <strong>the</strong> better<br />
• Assign one person to <strong>the</strong> job of collecting evidence<br />
• Don’t throw evidence away when cleaning up after an<br />
incident… make sure you save it!
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