6 steps beyond the 5 Whys - AMMJ

Introduction
When an incident or accident occurs at your workplace, what do
you do to fix the problem?
The “5 Whys process” is a common method to identify causes of
the incident. But what do you do if this technique only presents
further symptoms rather than the real root causes?
This eBook presents a useful method for taking the analysis
further than the 5 Whys process. The 6 steps beyond the 5 Whys
presents a logical framework for getting to the bottom of any
incident or accident in your workplace.