6 steps beyond the 5 Whys - AMMJ

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Conduct the Root Cause Analysis
Conduct the Root Cause Analysis During the RCA, the facilitator should be inclusive, ask all the questions that need to be asked, and pursue all causal pathways to their logical conclusions Your goal is to conduct the RCA as soon as possible after the incident or accident occurs – so that the information is still fresh in people’s minds and remains untainted. Appoint a time and place for the investigation to occur, as soon as the required group can be convened. Then, once the group meets, set basic ground rules around respecting others’ opinions and encouraging an open dialogue. The first task in an RCA is to define the problem. Add context to the problem by including information about when and where it happened, and clearly articulate the significance of the problem. This will determine the time and resources allocated to resolving it – and is an important beginning. At the end of the day it will also constitute your business case that you present to management for endorsement of your recommendations. Then, create your cause and effect chart. Collect information from all the people in the room and organise it logically according to the process that you are using. With the help of the entire group, you will gain a clear picture of the problem at hand. At the same time, you will see what is unknown – and thus what requires further investigation.
Page 1 and 2: Diving deeper: 6 steps beyond the 5
Page 3 and 4: The 5 Whys process At a mine site i
Page 5 and 6: 6 steps beyond the 5 Whys If the 5
Page 7 and 8: Collect more information Without th
Page 9 and 10: Assemble the team
Page 11: Assemble the team Assign a skilled
Page 15 and 16: Implement the solutions (corrective
Page 17 and 18: Implement the solutions (corrective
Page 19 and 20: Measure the success of the correcti
Page 21 and 22: Advertise your successes
Page 23 and 24: Advertise your successes Promoting
Page 25 and 26: Next, the cause and effect chart is
Page 27 and 28: Conclusion In this eBook, we looked
Page 29: About ARMS Reliability ARMS Reliabi

6 steps beyond the 5 Whys - AMMJ

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