Health, Safety, Security, Environment Impact and Quality Report 2009

2009
Health,
Safety, Security,
Environment Impact
and Quality
Report

2009 HEALTH,
SAFETY, SECURITY,
ENVIRONMENT IMPACT
AND QUALITY REPORT
CONTENTS
1. Corporate Information 3
2. Česká rafinérská Integrated Management System Policy 5
3. Integrated Management System 6
3.1. Integrated Management System at Česká rafinérská 6
3.2. Internal and External Audits 7
3.3. Risk Management 7
3.4. Internal and External Customer Satisfaction 8
4. Occupational Health and Safety 9
4.1. Occupational Safety 9
4.2. Process Safety 10
4.3. Occupational Health Protection 10
4.4. Fire Protection 10
4.5. Emergency Prevention 11
4.6. ADR and RID Systems 11
4.7. Safe Driving of Motor Vehicles 11
5. Asset Protection 12
5.1. Security of Plant and Machinery 12
5.2. Product Security 12
6. Environment Protection 13
6.1. Air Protection 13
6.2. Surface and Underground Water 15
6.3. Waste Management 16
6.4. Environment Protection Costs 17
6.5. Product Quality and Bio-fuel Implementation 18
7. Quality Management 19
7.1. Laboratories 19
Přílohy: Responsible Care – Responsible Chemical Business 20
HSSEQ Scorecard 2009 21
European Road Safety Charter – 22
Česká rafinérská‘s Commitment
Contacts 23
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2009 Health, Safety, Security, Environment Impact and Quality Report

1
Information on the company
Company name ČESKÁ RAFINÉRSKÁ, a.s.
Registered office at Záluží 2, Litvínov 7, 436 70
Registered number 62741772
Incorporated in the Companies’ Register
maintained with the Regional Court in
Ústí nad Labem, Section B, File 696
Registered capital CZK 9,348,240,000
Securities issued
934,824 ordinary registered shares,
the total value of the issue being
CZK 9,348,240,000.
ČESKÁ RAFINÉRSKÁ, a.s. (hereinafter Česká rafinérská) is a
manufacturing company in the crude oil processing industry. It
operates refineries in Litvínov and Kralupy nad Vltavou. Its main
products include gasoline, diesel oil, aviation fuel, fuel oils, liquefied
gas (LPG), bitumen, feedstock for petrochemical and chemical
processes and for the production of lubricating oils, and substances
for further industrial use.
Since August 2003, Česká rafinérská has been a processing refinery:
it processes the crude oil delivered by its owners, by their
business entities based in the Czech Republic, which sell the products
in the Czech and foreign markets in quantities corresponding
to their respective ownership shares.
The company’s financial position was stable during 2009. Its turnover
was CZK 9.068 billion and its net income after tax CZK 263
million. To counter the economic recession, the fixed costs and the
capital expenditure programme budget were reduced and a number
of other measures were taken in accordance with the owners’
requirements. The quantity of crude oil processed in 2009 was
lower than in previous years, owing to the lower demand and the
shutdown of the Kralupy refinery. The employee health programmes
and environment protection programmes continued to be developed
as planned.
Financial performance and investments in CZK million
Turnover 9,068
Net income before tax 328
Net income after tax 263
Fixed operating costs 1,962
UNIPETROL, a.s.
Eni International B.V.
Shell Overseas Investment B.V.
Capital expenditure 848
Volume of crude oil processed
in millions of tonnes
Number of employees as at
31 December 2009
6.830
649
16,335 %
Shareholders
UNIPETROL, a.s. 51,220 %
Eni International B.V. 32,445 %
Shell Overseas Investment B.V. 16,335 %
32,445 %
51,220 %
ČESKÁ RAF INÉRSKÁ, a.s.
10 3

Česká rafinérská is engaged in the processing
of crude oil for its customers (commercial
companies of the Shareholders)
and produces crude oil products in two
refineries, located in Litvínov and Kralupy
nad Vltavou
Important dates and events of 2009
JANUARY
Start of observance of the duty to add 3.5% of bio-ethanol and 4.5% of RME in motor fuels
MARCH
Inspection visit from Lloyd‘s Register Quality Assurance
APRIL-MAY
Periodical shutdown of the Kralupy refinery
The milestone of 1,000,000 hours worked without a work-related injury
JUNE
Open Day at the Kralupy plant for primary and secondary schools
Final start-up of the Kralupy refinery after the periodical shutdown
JULY
Safety Day
AUGUST
Processing of the Iranian Light crude in the Litvínov refinery
SEPTEMBER
Inspection visit from Lloyd‘s Register Quality Assurance
Presentation of the Solomon 2008 benchmark study results
OCTOBER
PetrolAward 2009 for a technological feat of the year
Central and Eastern Europe Refinery of the Year Award by World Refining Association
NOVEMBER
Visit of Unipetrol minority shareholders to the Kralupy refinery
I S O 9 0 0 1
I S O 9 0 0 1
I S O 1 4 0 0 1
I S O 9 0 0 1
I S O 1 4 0 0 1
I S O 1 4 0 0 1
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2009 Health, Safety, Security, Environment Impact and Quality Report

2
Česká rafinérská Integrated
Management System Policy
HEALTH AND SAFETY
– ENVIRONMENTAL PROTECTION –
– QUALITY – ASSET PROTECTION
Česká rafinérská is engaged in the processing of crude
oil for its customers (commercial companies of the
Shareholders) and produces crude oil products in two
refineries, located in Litvínov and Kralupy nad Vltavou,
Czech Republic.
Česká rafinérská has implemented and maintains an
Integrated Management System, components of which
are a Health and Safety Management System, an Environmental
Management System, a Quality Assurance
System and Asset Protection. Česká rafinérská observes
the principles of social responsibility.
Within the Integrated Management System, Česká rafinérská has
committed to adhere to the following commitments:
• Operate the facilities in a way, which is safe and protects the health
of employees, vendors, other companies as well as inhabitants
of the region, and has minimal negative impacts on the environment,
safety and quality of products and their assets.
• Protect the assets and values of Česká rafinérská. Take care of
entrusted assets and maintain them in an operable condition, observe
their proper use and protect them from misuse.
• Ensure the fulfilment of legislative and other requirements in the
areas of safety and health protection at work, environmental protection
and quality of products and services. In conformance with
legislative and other requirements, maintain, monitor and verify
conformance on an ongoing basis both on the sides of employees,
as well as other concerned parties.
• Strive to continuously improve performance in the areas of safety
and health protection at work, environmental protection, quality of
products and services and asset protection.
• Champion a preventative approach in terms of safety and health
protection at work, environmental protection, quality of products
and services and protection of assets from the consequences of
extraordinary incidents. Maintain and test emergency systems.
• Continuously and in a qualified manner identify hazards, environmental
implications, assess risks - including business risks - and
environmental impacts, and adopt and implement measures to
eliminate risks or to mitigate them. Lead employees to minimize
the adverse impacts of their activities on the environment, on safety
and health protection at work, on the quality of products and
services and on assets.
• When changing and introducing new products, production facilities
and technology, assess the potential impacts on safety
and health protection, on the environment and on assets prior to
making the final decision on their execution or implementation,
and aim to ensure that their adverse impacts be as minimal as
possible.
• Maintain a high quality of products and services. Adjust products
specifications so as to meet customers’ requirements.
•
Educate, motivate, increase employees’ as well as vendors’ and
business partners’ awareness regarding safety and health protection
at work, environmental protection and regarding quality
assurance, requiring from them a responsible approach to safety
and health, health protection at work and protection of Česká
rafinérská’s assets, responsible attitude to the environment and
adherence to the required level of quality of supplied products
and services.
• Monitor, measure and evaluate processes and define measures
to improve their operation in order to continuously improve effectiveness
of the management systems.
• Record and analyze any non-conformances with processes
which occur. Adopt corrective and preventive measures to remove
the causes of non-conformances and any potential non-conformances.
• Communicate with all concerned parties and promote an open
attitude towards the public, particularly in the neighboring towns
and villages. During the performance of all activities take into account
the opinions of the concerned parties. Provide concerned
parties with the necessary information on relevant hazard sources,
environmental implications, and on possibilities to effectively
protect against them.
• Inform customers about the principles of safety and health protection
at work, environmental protection and protection of assets in
terms of transporting, using and disposing of refinery products.
• Regularly examine employees’ health condition.
•
Direct employees to adhere to the principles of safety and health
protection at work and environmental protection during their outof-work
activities as well.
• Observe a high level of ethical behaviour.
•
Regularly review the appropriateness and adequacy of the Integrated
Management System Policy.
By adopting and implementing these commitments, we contribute
to fulfilling the mission and vision of the Company.
All employees of Česká rafinérská and concerned parties are
responsible for fulfilling the principles and commitments of
the Integrated Management System Policy.
By consistently adhering to the above committments, we
prevent occurrence of emergency situations. The objective
is to have no accidents.
February 2 nd , 2007
Ing. Ivan Souček, Ph.D.
Chairman of the Board of Directors
and the Chief Executive Officer
ČESKÁ RAF INÉRSKÁ, a.s.
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3
Integrated Management System
3.1. INTEGRATED MANAGEMENT SYSTEM ČESKÁ
RAFINÉRSKÁ
Česká rafinérská has implemented and maintains an Integrated
Management System. The Integrated Management System is the
result of the interconnection of the occupational health and safety
protection, quality management, and environment management
systems into a single functional logical unit; asset protection is an
integral part of it.
Česká rafinérská‘s Integrated Management System is based on
five cornerstones – prevention, observance of legal and other relevant
requirements, quality product for the customer, communication
with third party stakeholders, and constant improvement.
Česká rafinérská is aware that an up-to-date approach to corporate
governance rests on processes, procedures, powers, and responsibilities
defined clearly in advance. For Česká rafinérská, the
Integrated Management System represents a tool with which it is
possible to manage processes, control their internal mechanisms,
monitor and evaluate them constantly, adopt preventive measures
for the improvement of business performance, and/or adopt corrective
measures aimed at eliminating the causes of undesirable
emergencies.
In 2009, too, the emphasis was on prevention and all decisions
were assessed with respect to the health and safety, the environment,
assets, and customer satisfaction. Česká rafinérská prefers
a proactive approach to monitoring and managing the impact of its
activity on its customers, the health and safety, the environment,
and property. This is aided by the process of risk identification and
evaluation, including the definition of measures to eliminate or minimise
them, and strengthening control mechanisms with which
risks are managed. Also of importance is the set process of reporting,
tracking, and investigation into the causes of emergencies,
including the reporting of almost-accidents and risk situations.
Česká rafinérská continued implementing the process safety procedure,
which plays a major role in the prevention of emergencies,
in 2009.
Investment projects implemented in 2009 have had a major contribution
to the improvement of the results in environmental protection,
occupational health and safety, and quality management.
In 2009, the Central Safety, Environment and Quality and Asset
Protection Team continued to operate as a management and
advisory body for the Chief Executive Officer. The Team meets
once a month to check and review issues related to the safety and
protection of health of Česká rafinérská’s staff and contractors’
employees, environment protection, quality, and assets.
Česká rafinérská will continue acting in such a manner so as to
meet the objective of the Integrated Management System, which
is to ensure that all customer requirements are met at the highest
possible quality and at the required time while optimally utilising
all resources and respecting all requirements for health and safety,
the environment, and property. Prevention will always be the
highest priority.
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2009 Health, Safety, Security, Environment Impact and Quality Report

3.2. INTERNAL AND EXTERNAL AUDITS
Audit at Česká rafinérská is a systematic and independent investigative
process aimed at determining whether the activities carried
out by the Company and the related results are in accordance with
the plans and whether such plans are applied efficiently and are
suitable for achieving compliance with corporate commitments, goals,
and legal requirements. The goals of the audit include appreciation
of good practice.
The Internal Audit and Risk Assessment process is one of the
Company‘s most important processes. Its activity is monitored
on a quarterly basis by the Audit Committee (a Company body
consisting of 5 members of the Board of Directors). Its results are
then subject to review by the other bodies of the Company such as
the Supervisory Board, Operating Committee, and the quarterly
shareholder meeting. This close connection aids to build confidence
in the Company‘s ability to meet the requirements of the shareholders
and processors, which in effect contributes to ensuring
customer satisfaction.
The Company‘s internal and external audit plan is prepared for
every calendar year and forms a part of the Business Plan. This annual
audit plan is based on the five-year audit plan specified in the
strategic plan. The internal audit plan covers the audit of all primary
and ancillary processes and defines the priorities on the basis of
the regular revisions of the risk register every year. The external
audit plan is prepared on the basis of the shareholders‘ decisions
and certification authorities‘ or processor representatives‘ notices.
Aside from the planned internal and external audits, extraordinary
audits were also made in 2009 as requested by the Company‘s
management, the Audit Committee, and the shareholders.
A group of internal auditors (trained employees of the Company
who work as internal auditors in addition to their job descriptions)
cooperated on the internal audits in 2009 as well. In 2009, a ninth
workshop was organised for the internal auditors with the same
goal as in the previous years - to improve the awareness of processes
at Česká rafinérská and the internal audit expertise.
The internal and external audits took place in line with the 2009
audit plan specified as part of the 2009 Business Plan.
3.3. RISK MANAGEMENT
The Company periodically identifies and assesses business risks,
occupational health and safety risks, and environmental risks and
impacts. The Company‘s business risk were further updated and
revised on an ongoing basis as part of the Company‘s risk map in
2009. An internal Risk Management directive was issued with the
aim of defining the method of work with risks within the Company
and the risk management strategy and procedures. Emphasis was
placed on a single approach of process owners to handling risks,
regular updates of the risks including the use of available tools, and
consistent observance of the defined measures.
A single approach to the Company‘s risks was emphasised last
year as well. Updates of the Company‘s internal documents have
led to the setting of the risk management process as part of the
required single and regular approach to risks, their updates, and
observance of the defined measures.
The ongoing and regular increase of competencies in risk management
and the knowledge of all of the Company‘s processes are
indispensable for further activities. This is why, in line with the business
plan, the risks inherent in the Company‘s business model
(„business risks“) and the map of such risks will also be revised in
the following year as well.
Major projects implemented at Česká rafinérská in 2009 include
the 1st phase of the Business Continuity Management project. This
is a relatively new management discipline, which is becoming increasingly
important in relation to the turbulent environment organisations
face.
The organisation‘s Business Continuity Management project is
aimed at creating such an environment and culture in the Company
that will form a framework for ensuring a certain degree of
resilience and ability to respond to unexpected developments, effectively
protecting the organisation‘s key processes and interests.
The project‘s first phase was implemented in 2009, covering the
BIA (Business Impact Analysis).
The impact analysis used Česká rafinérská‘s process model to
analyse the impact of the failure of a certain process or a part
ČESKÁ RAF INÉRSKÁ, a.s.
10 7

thereof on the Company‘s business and determine the criticality
of the process on the basis of priorities in terms of recovery, financial
impacts, requirements for roles and resources, key systems
and applications etc. The further phases of the project will cover
the creation of such processes and environments that will enable
maintaining the continuity and recovery of the organisation‘s critical
activities to a pre-defined minimal level, if interrupted or lost.
3.4. INTERNAL AND EXTERNAL CUSTOMER
SATISFACTION
The monitoring of customer satisfaction at Česká rafinérská has a
long tradition, with the initial monitoring dating back to 2001/2002.
Many things have changed and various techniques and approaches
have been tried since then. Those that proved right and brought
the Company the expected effect are currently in use.
The 5th Internal Customer Satisfaction Campaign, which included
10 inter-division meetings on the topic, took place in 2009. The
monitoring of the internal customer satisfaction has been done regularly
at the Company, at an interval of 1 to 2 years.
The campaign‘s result is always a recording of the mutual evaluation
with a list of recommended actions and improvements including
responsibilities and deadlines. This Internal Satisfaction Improvement
Plan of the Company allows for comprehensible and clear
management of the entire process. The system enables the people
responsible for observing the defined measures to monitor and
update the records on the observance of the required actions on
an ongoing basis. The actions defined by the previous campaigns
have been observed to 96%.
Today, our processors are our external customers, so we also conduct
regular research into the satisfaction of the external customer
- a Česká rafinérská processor. Research frequency is similar
to that of the internal satisfaction campaign. We have gradually
progressed from simple questionnaires to a more efficient form
of monitoring external customer satisfaction - directed interviews/
workshops with our processors.
The workshops furnish us with valuable insights and comments,
which are linked to proposed measures for improving the external
customer‘s satisfaction. The responsible persons‘ ongoing observance
of tasks with deadlines is a part of the activities during the
periods between campaigns.
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2009 Health, Safety, Security, Environment Impact and Quality Report

4
Occupational Health
and Safety
4.1. OCCUPATIONAL HEALTH AND SAFETY
Occupational health and safety protection has been a long-term
priority at Česká rafinérská and formed an integral part of the Company‘s
processes in 2009. Given the multitude of topics that this
area involves, occupational safety is divided into personal safety
and process safety, since this is the only way how to better define
new directions and trends to encourage constant improvement.
Occupational health and safety protection has been subject to ongoing
development and improvement, since it is influenced by many
variables such as the setting of new standards in the EU, the validity
of which has been detailed in the laws of the Czech Republic in
many instances. It also involves the occurrence of operating situations
and statuses that are difficult to predict. In these cases, it is
necessary to thoroughly map each such situation and learn a lesson.
Česká rafinérská responded flexibly to all such changes and
implemented them in its internal policies in the previous year.
A planned shutdown of equipment took place in the Kralupy plant
in 2009. A great deal of attention was paid to the occupational health
and safety aspects of the preparation and organisation of the
project. Training was provided to a total of 2,952 employees of 203
contractor companies, and this was also reflected in the course of
the shutdown. Not a single work-related injury resulting in absence
was logged during the entire period of the shutdown comprising a
total of 283,955 hours worked.
The aim of 2009 was to uphold a high standard in this constantly
evolving area. Therefore the Company joined the “Safety Day” initiative
endorsed by our shareholders. During the work team meetings
the Company‘s employees focused on “doing the right things” with
the aim of improving work safety and the efficiency of activities.
In terms of the company car accident rate, the number of car accidents
was reduced again compared with the previous year and
no injuries related to the accidents have been registered. These
positive results are the outcome of extensive driver training in the
form of hands-on instruction at the Most Polygone, an information
campaign, and motivation. Major factors include a systemic measure
whereby the driver assumes the responsibility and participates
materially in claim settlement where the accident is his fault.
For 2009 Česká rafinérská logged 5 employee injuries:
- 1 injury requiring on-site first aid;
- 1 injury requiring medical treatment;
- 3 injuries resulting in incapacity for work and absence of 32 days,
with the incapacity with one of the injuries spilling over to 2010.
All of the injuries recorded for 2009 occurred while walking. This
circumstance will warrant increased attention in the future.
We started the improvement of qualifications for the Company‘s
employees in selected key positions in 2009, including for work in
enclosed areas, work in areas with potential sulphane occurrence,
high-rise work, mechanical safety of equipment, and electrical safety
of equipment. This activity involved a periodical training session
for all employees.
Work-related injuries of the Company‘s employees between 2000 and 2009:
Involving absence Involving medical treatment Involving first aid
2
7
3
4
5
3 3 3 3
3
2 2 2 2 2
1 1 1 1 1 1 1 1
0 0 0 0 0
6
6
2000
2001 2002 2003
2004 2005 2006 2007 2008 2009
ČESKÁ RAF INÉRSKÁ, a.s.
10 9

4.2. PROCESS SAFETY
The dangers and risks associated with process safety may result
in serious accidents involving leakage of substances in hazardous
amounts. This type of accidents can have serious implications for
people and can lead to considerable losses of finance, property,
and the environment.
The Company is conscious of the fact that any extraordinary
occurrence can have far-reaching consequences. Process safety
is meant to prevent such occurrences or, where such leakage
does occur, to reduce their scope and consequences. This is why
there are means (systems, processes, and programmes) set up at
Česká rafinérská to eliminate such occurrences (including almostaccidents)
and their negative impacts. Process safety facilities focus
on equipment design, risk assessment, change management,
inspections, equipment testing and maintenance, efficient alarm
systems, efficient production control and management, safe practices,
and education and training for shop and managerial staff.
The key indicators provided by such facilities, which are specific
to process risks, are monitored regularly. The defined indicators
show whether proper emphasis is placed on various aspects
of safety management and assist in setting the priorities for the
Company‘s future investments. Based on the evaluation of the indicators,
Česká rafinérská makes decisions, improvements, and
investments in the constant and ongoing improvement of safety,
reliability, and integrity of process equipment. Selected reactive
and proactive key process safety indicators have been monitored
and consulted in accordance with our shareholders‘ requirements
since 2008.
As part of measuring process safety performance, the preparation
for the introduction of single industry metrics for emergencies
matching the criteria for API incidents started in 2009. The evaluation
of these criteria for each emergency has been part of the regular
reports provided by the technical division since 1 January 2010.
2009 marked the revision of the internal documents on the risk
management process, which define the methodology for managing
HSSE risks and defines the requirements for the revisions of
such risks in line with the Company‘s Business Plan. The scheduled
controlling activities in the reviewed year included the checks
and audits focusing also on the process risks and hazards, as well
as the approval of HSE controls and activities for the next year.
The agenda of HSSE subteams included the sharing of information
with employees in the form of ‚lessons learned‘ from accidents
and reports on serious occurrences, including the causes and the
measures adopted, in 2009 as well. Safety improvements at Česká
rafinérská based on serious occurrences use the Root Cause
Analysis (RCA) methodology. A RCA methodology workshop took
place in June 2009 as part of investigation committee members‘
renewing and obtaining their competences.
From the viewpoint of process safety knowledge and competence,
it is commendable that the employee training system in 2009
included HSSE qualification, which covers the defined areas of
process and personnel safety.
4.3. OCCUPATIONAL HEALTH PROTECTION
A high standard of health care provided to our staff is a priority
for Česká rafinérská and is paid constant attention. Employees
who come in contact with hazardous substances, including but
not limited to hydrocarbons, sulphane, and noise, undergo regular
personal exposure measurements and evaluation. Measurements
show that the working environment and the state of the equipment
and workplaces are improving constantly.
The potential risks due to the nature of the crude oil processing
industry are proactively identified and eliminated in cooperation
with employees.
The improvements of the working environment at Česká rafinérská
take place also in the form of deployment of new equipment with
lower noise and pollutant emissions. Great emphasis is place on
proper lighting of work stations in accordance with the law in force.
Both newly built and refurbished units meet the requirements of
sanitary regulations.
The aforementioned activities both improve the working environment
and considerably reduce the environment impact of refining
production around Česká rafinérská‘s premises.
4.4. FIRE PROTECTION
The primary objective of fire protection at Česká rafinérská is to
protect human life and health as well as assets from the fire hazard.
Precluding the risks - prevention - is a major part and an essential
principle. The preventive fire protection strategy in general
is based on the theory of fire and economic risk and is laid down in
legal regulations and related standards as part of the Company‘s
organisational and management documents. The task of fire prevention
is ensuring fire safety when using and operating facilities
throughout their service life while ensuring the fire safety of operations
based on the fire hazard specifications. The activities associated
with production units fall, with respect to their nature and the
amount of flammable, explosive, and toxic substances involved, in
the ‚high‘ and ‚increased‘ fire hazard categories, and as such are
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2009 Health, Safety, Security, Environment Impact and Quality Report

subject to strict adherence to the defined requirements based on
relevant documents. The fire safety of the operated equipment is
ensured by a system of fire safety equipment.
Emphasis was also placed on the employees‘ qualifications and
on deepening their knowledge and skills with the goal of preventing
risk situations in the form of training in 2009. First, there was
statutory training – training for the employees and managers covering
not only the fire protection area. Second, there was technical
training e.g. on security of process equipment and on safe work
during repair and maintenance, training for fire prevention patrols,
and themed emergency drills with UNIPETROL RPA, s.r.o. and
SYNTHOS Kralupy, a.s. fire departments that provide services to
Česká rafinérská on a contractual basis. Emergency drills were
focused primarily on operator readiness and practising activities
in resolving emergencies in cooperation with external authorities
and organisations. The observance of preventive measures is a
safeguard for preventing fires, readiness for fire suppression and
preventing its spread, and the actual work during fire suppression.
In the previous years, fire protection was improved with investment
projects that improved the fire safety level. The year 2009
raised the bar still further with the retrofit of the drencher system
in the underground corridors at Tank Site “A”.
In 2009 Česká rafinérská logged 3 cases of fire, which only caused
minimal damage.
4.5. EMERGENCY PREVENTION
No events that could be described as emergencies and would require
addressing on the crisis management level were logged last
year.
The preparation for addressing emergencies is the subject matter
of regular emergency drills, where the hands-on addressing of the
potential emergencies gives the staff the abilities to handle a real
emergency without loss of health, environment, and the Company‘s
assets.
As far as emergency documents are concerned, the Safety Report
for the Litvínov refinery was updated last year.
Last year also marked the start of the project titled Business
Continuity Management intended to define the rules for tackling
the consequences of accidents in terms of both the safety of the
employees and the operation of the process equipment as well
as situations that might disrupt the continuity of the Company‘s
business in cases such as a shortage of crude oil, natural gas,
electricity, or influenza pandemic etc.
Preventing emergencies is the best solution for any company. For
prevention to be successful, it must be based on risk assessment.
Number of fires and losses in CZK million between 1998 and 2009:
12
10
8
FIRES
16 200
14
14
175
9
Numer of fires
9
Demages (in mil. CZK)
6 5 5 75
5
4
4
4
3 3 3 3
50
2
22
15
22,3
0,5
5,5
0 0 2,8 7,4
0,1 0 0
25
0
0
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
150
125
100
And this is another area that maximum attention was paid to. Risk
assessment at our Company covered all areas of business from
production to maintenance to taking stock, planning, and investments.
This shows that risk assessment influences not only the addressing
of emergencies such as a fire or explosion, but, ultimately, it
affects the operation of the entire Company.
4.6 ADR AND RID SYSTEMS
Česká rafinérská acts as both the originator and the recipient under
the Agreement concerning the International Carriage of Dangerous
Goods by Road (ADR) and Railway (RID), and when it
comes to RID, as the filler and dispenser of hazardous substances
as well. For this activity, Česká rafinérská has appointed a ADR/
RID advisor to monitor the observance of the regulations on transporting
hazardous items.
The transport of hazardous items in 2009 involved two emergencies,
which were addressed as required by the ADR and relevant
measures to prevent their re-occurrence were adopted.
4.7. SAFE DRIVING OF MOTOR VEHICLES – MEETING THE
THREE-YEAR COMMITMENT OF THE EUROPEAN CHART
Česká rafinérská adopted a three-year commitment to specific
activities as part of the European Road Safety Charter (for more
visit http://ec.europa.eu/transport/roadsafety/charter) in 2007,
and in 2009 it met its three-year commitment focused on company
cars with implications for private trips and our contractors and the
general public around the Company. The Company’s commitment
was managed by a project team comprising of representatives
from different Company sections. This team submitted progress
reports to the Central Safety, Environment and Quality and Asset
Protection, Team and to the Company management. A report on
the meeting of the commitment was submitted to the European
Commission‘s Directorate for Transportation in January 2010. The
text of the message is in an attachment.
Number of traffic accidents in 2000 – 2009:
24
20
16
13
13
12 12
7 7
5
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Safe driving of motor vehicles remains a priority for Česká rafinérská
for the future. The accident rate will be monitored as part of the
HSEQ Scorecard and published annually in Česká rafinérská‘s
HSSEQ Annual Report. The motivation and information programmes
run by the Company, aimed at safe road behaviour and at
keeping the number of traffic accidents low and eliminating traffic
accidents in both plants of the Company, will also continue.
ČESKÁ RAF INÉRSKÁ, a.s.
10 11

5
Asset Protection
In the industrial sites in Litvínov and Kralupy nad Vltavou,
Česká rafinérská applies systematic activities entailing incessant
checks and proposals for actions. The objective of
the measure is to further reduce the risk of theft of assets
and products.
Given the concentration of tangible and intangible assets, the potential
intrusion from the outside or inside could result in damage to
production equipment of the various process units, operating accidents,
environmental loss, or consequential loss on the market due
to the drop-outs in the production and distribution of oil products.
5.1. SECURITY OF PLANT AND MACHINERY
The physical protection of the Litvínov and Kralupy refineries was
provided on a contractual basis by the sites managers (UNIPET-
ROL RPA, s.r.o. in Litvínov and SYNTHOS Kralupy, a.s.) through a
security agency.
On the part of Česká rafinérská, this meant primarily inspections
focused on the security service, on the observance of the passcheck
system regimes, and on the passage of materials through
facility gates.
The technological protection of structures and process equipment
constantly relied on a CCTV system utilising 23 cameras in the refinery
in Kralupy nad Vltavou and 25 cameras in the Litvínov refinery.
Selected buildings and structures in both refineries were under the
control of an electronic security system; further security measures
use fixed barriers (bars, fences etc.).
A vehicle monitoring system represents a new chapter in detecting
unjustifiable movements of company cars within and without the
premises as well as latent crime. Random checks are carried out regularly
with respect to selected vehicles. This approach has already
contributed to detecting fuel theft.
5.2. PRODUCT SECURITY
Product security is provided by means of a combination of physical
and technological protection in both refineries.
The Kralupy nad Vltavou refinery has used a CCTV system - 16
cameras monitor risk points to detect any potential motor fuel theft
and the cameras at the road terminal (SDS) monitor the process of
filling tank trucks.
The Litvínov refinery has relied on 25 stationary cameras in non-stop
operation monitoring the motor fuel stocks and the filling of tank
trucks at the Tank Site and Jiřetín Terminal. The security system
was under constant surveillance by a security agency either at guard
posts or at centralised security desks.
The latter half of 2009 marked the start of work on a major investment
project addressing the security of the LPG tank farm facility in
Kralupy nad Vltavou. The installed perimetric detection system with
8 additional cameras will greatly improve the protection of LPG tank
farm from attempts at intrusion by climbing, cutting, or lifting the
fence. It was completed in February 2010.
The regular preventive and inspection activities in the field of asset
protection will continue in the future. More investment projects,
aimed at further improving the protection of the premises, preventing
uncontrolled intrusion of undesirable persons, preventing theft
and damage to equipment - and subsequently, extraordinary occurrences
and emergencies - are ready for implementation.
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2009 Health, Safety, Security, Environment Impact and Quality Report

6
Environment Protection
The Company continued its efforts aimed at minimising the environmental
impact of its business, as it undertook in the Integrated
Management System Policy, in 2009.
The commitment is aimed at observing legal requirements, the
method of operating refinery equipment and processes, the quality
of the products, and the education and motivation for raising
awareness on environment protection among its own and its contractors‘
employees.
Following the investments completed earlier (projects under the
general “Clean Fuels” label focused on air protection, adding biocomponents
in motor fuels in order to save non-renewable energy
and material resources), the Company continued investment activities
aimed at reducing air pollution, increasing energy efficiency,
and improving the protection of groundwater.
2009 was a successful year when it comes to waste management
as well. While it was a year of shutdowns for the Kralupy refinery,
the refinery only recorded a slight increase in the amount of
waste as a result, compensated for by a decrease in the Litvínov
refinery.
6.1. AIR PROTECTION
2009 was a year of shutdowns for the Kralupy refinery. This
showed generally in a lower amount of emissions compared with
the previous years.
The table illustrates an increase of sulphur dioxide and nitrogen
oxides emissions in the Litvínov refinery. It was caused by a defect
of the boiler on the Claus III unit, as a result of which the boiler
had to be retubed. During the repair, the sulphane gas containing
ammonia, whose emissions are converted to nitrogen oxides, was
fired at the flare.
Emission figures for the last 5 years are given in the following
tables.
Total emissions in the air for the Kralupy refinery (tonnes/year):
Year SO 2
NO x
CO TL VOC H 2
S CO 2
2005 771.3 142.2 104.5 7.0 55.1 0.000 389,668
2006 941.1 132.2 107.0 13.8 53.6 0.000 457,291
2007 1,177.0 127.8 112.8 19.0 52.9 0.000 519,201
2008 1,384.4 156.6 170.8 13.7 64.6 0.000 483,991
2009 1,145.4 155.7 103.3 14.0 59.4 0.012 404,882
Total emissions in the air for the Litvínov refinery (tonnes/year):
Year SO 2
NO x
CO TL VOC H 2
S CO 2
2005 1,139.1 402.7 106.8 4.5 47.7 0.466 413,084
2006 3,165.7 460.3 163.0 5.2 56.0 0.505 452,258
2007 5,291.9 476.0 146.9 4.6 59.6 0.541 385,126
2008 3,781.7 410.4 263.7 5.0 61.1 0.503 426,318
2009 5,975.1 1,102.9 165.2 4.2 51.6 0.574 401,383
TL = Solids
Note:
The carbon dioxide emissions specified above have been calculated using the EU ETS methodology. The table of the HSE indicator overview
according to CEFIC contains carbon dioxide emissions calculated using the method specified for reporting results under the Responsible
Care scheme, i.e. including emissions associated with the production of procured electricity.
ČESKÁ RAF INÉRSKÁ, a.s.
10 13

The percentage of hydrocarbon emissions from tanks, incineration, and other sources in the total quantity is given in the following table.
Hydrocarbon emission (VOC) for the Kralupy refinery (tonnes/year):
Year Vessels Combustion Other Total
2005 46.7 1.2 7.1 55.1
2006 44.7 1.2 7.7 53.6
2007 45.7 1.3 5.9 53.6
2008 48.9 1.6 14.1 64.6
2009 45.0 2.5 11.9 59.4
Hydrocarbon emission (VOC) for the Litvinov refinery (tonnes/year):
Year Vessels Combustion Other Total
2005 39.8 4.4 3.5 47.7
2006 46.5 4.9 4.6 56.0
2007 48.1 4.3 7.2 59.6
2008 47.4 4.6 9.1 61.1
2009 43.5 4.5 3.6 51.6
Both the Company’s refineries posted a slight decrease of hydrocarbon
gas and vapour emissions compared with 2008. The
amount of emissions depends on the manner of shipping the various
product types or on their percentage shipped via long-distance
pipelines and the amount of feedstock processed, which was
affected by the shutdown in the Kralupy refinery.
Carbon dioxide emissions
Carbon dioxide emissions given in the HSE indicator overview
(CEFIC) are calculated using the method specified for reporting
results under the Responsible Care scheme (i.e. including emissions
associated with the production of procured electricity).
Emissions reported using the method required for reporting greenhouse
gases for each refinery separately are given in the above
table.
Fugitivní emise – Metoda LDAR
The LDAR software has been used on a long-term basis as a tool
for detecting equipment leaks and reducing volatile hydrocarbon
losses. Detection of fugitive emissions by direct measurements of
distributed sources in both refineries of the Company continued
in 2009.
The Kralupy refinery applied a full range of measurements to the
refining block, catalytic cracking block, and the liquefied hydrocarbon
gas storage block, and a reduced range at the MTBE and
ethanol storage facilities. Almost sixty thousand components of
the production and storage equipment have been measured, and
a subsequent repair eliminated leakage in more than 40% of the
places where leakage was detected.
With respect to the scope of measurements in the Kralupy refinery
where 2009 was a year of shutdowns, the scope of measurements
in the Litvínov refinery was smaller. Measurements were focused
on four sections and more than thirteen thousand components
were measured. The subsequent repairs reduced the calculated
fugitive emissions from the measured equipment by one-fifth.
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2009 Health, Safety, Security, Environment Impact and Quality Report

6.2. SURFACE AND UNDERGROUND WATER
To reduce the risk of compromising the quality of groundwater in
certain parts of the Litvínov refinery, wastewater system pipes
were replaced with fibreglass piping replacing the former ceramic
pipes. Aside from the replacement completed at the terminal tank
site in 2008, the same modification started in the atmospheric vacuum
crude distillation unit block.
Production of wastewater in both refineries and the quantity per
one thousand tonnes of crude oil processed for the last 5 years:
Production of wastewater at the Kralupy refinery:
Year
Wastewater
(10 3 m 3 /year)
Production of wastewater at the Litvínov refinery:
Per crude oil processed
(m 3 / kt of crude)
2005 667.9 261.0
2006 747.7 274.7
2007 779.0 278.2
2008 697.3 252.7
2009 746.5 329.0
Year
Wastewater
(10 3 m 3 /year)
Per crude oil processed
(m 3 / kt of crude)
2005 2,143.2 470.9
2006 2,039.9 445.0
2007 1,938.0 485.6
2008 1,937.5 396.1
2009 1,657.3 363.3
The increased quantity of wastewater in proportion to the processed
crude oil in the Kralupy refinery results, similarly to the Litvínov
refinery in 2007, from shutdowns of facilities and recommissioning
of the facilities after the shutdown.
The volume of groundwater from hydrogeologic protection wells of
the Kralupy industrial complex over the past five years is set out
in the following table:
Volume of groundwater from HOPV Kralupy:
Year
10 3 m 3 /year
2005 1,136.1
2006 1,473.9
2007 1,517.5
2008 1,406.9
2009 1,309.7
Groundwater protection in the Kralupy plant is based primarily on
a hydraulic barrier (HOPV). Last year, a hydrogeologic survey was
carried out to determine the scope of groundwater contamination
on the site and a recovery and monitoring system was set up
with new monitoring and recovery bore holes, a newly operated
part of a drainage system around the road terminal, and installation
of equipment for continuous monitoring of water levels in
selected bore holes. The frequency and scope of the monitoring of
groundwater pollutants have been expanded. The preparation for
the sewer system repair and wastewater treatment plant (WWTR)
refurbishment project has started.
Both refineries test equipment tightness, mainly for sumps and
wastewater lines as well as other equipment that handles hazardous
substances. Storage tanks are inspected in line with the
approved schedule.
ČESKÁ RAF INÉRSKÁ, a.s.
10 15

6.3. WASTE MANAGEMENT
The percentage of waste from investment activities is in proportion to
the scope of investment projects, or to the scope of earthworks. While
the year 2009 was a shutdown year in the Kralupy refinery, there was
Waste generation - total Litvínov refinery (tonnes/year):
no major increase in the generation of waste in production in terms
of overall volume or hazardous waste. The decrease in the amount
of waste generated in the Litvínov refinery also showed in the overall
reduction of the amount of waste for the Company as a whole.
Year
Total
Waste generation - total Kralupy refinery (tonnes/year):
Waste for the Company - total (tonnes/year):
Production CAPEX Projects Refinery
Hazard.
waste
Ordinary
waste
Total
Hazard.
waste
Ordinary
waste
Total
Hazard.
waste
Ordinary
waste
2005 1,816 589 1,227 663 560 103 2,479 1,149 1,330
2006 2,038 840 1,198 94 0 94 2,132 840 1,292
2007 1,765 790 975 1,019 0 1,019 2,784 790 1,994
2008 1,113 552 561 1,215 474 741 2,328 1,026 1,302
2009 1,210 719 491 255 0 255 1,465 719 746
Year
Total
Production CAPEX Projects Refinery
Hazard.
waste
Ordinary
waste
Total
Hazard.
waste
Ordinary
waste
Total
Hazard.
waste
Ordinary
waste
2005 1,769 1,479 290 53 0 53 1,822 1,479 343
2006 1,684 1,392 292 4,236 21 4,215 5,920 1,413 4,507
2007 1,310 1,142 168 2,506 0 2,506 3,816 1,142 2,674
2008 1,583 960 623 1 0 1 1,584 960 624
2009 1,680 944 736 178 0 178 1,858 944 914
Year
Waste - Total
Waste from projects
Waste from production
Total Hazardous Total Hazardous
2005 4,301 716 560 3,585 2,068
2006 8,052 4,330 21 3,722 2,232
2007 6,600 3,525 0 3,075 1,932
2008 3,912 1,216 474 2,696 1,512
2009 3,323 433 0 2,890 1,663
416
2009 Health, Safety, Security, Environment Impact and Quality Report

The following tables illustrate the trends in the percentage of recycled
production waste in total production waste and the percentage
of dangerous production waste in total production waste for
both refineries since 2005.
Percentage of recycled and hazardous waste Litvínov refinery:
Year
Recykled
[%]
Hazardous
[%]
2005 46.5 32.4
2006 51.0 41.2
2007 44.3 44.8
2008 42.0 49.6
2009 60.7 59.4
Percentage of recycled and hazardous waste Kralupy refinery:
Year
Recykled
[%]
Hazardous
[%]
2005 85.9 83.6
2006 84.1 82.7
2007 87.6 87.2
2008 83.8 60.6
2009 89.5 56.2
Facility with potential PCB content
Laboratory tests done prior to 2009 proved that the Litvínov refinery
does not have any facility - not even with a content of 5 litres
or lower - that would contain PCB.
In the Kralupy refinery, samples were taken from the last two units
with liquid content in excess of 5 litres during the 2009 shutdown.
The result of the analysis was negative, as in all other cases, so
this refinery of the Company does not contain any equipment containing
PCB. There are no low-volume units with potential PCB
content in the Kralupy refinery.
6.4. ENVIRONMENT PROTECTION OPERATING COSTS
The environment protection operating costs are itemised in the
manner customary for EIA reports. The largest items are the costs
of the treatment and discharge of wastewater, processing of acidic
sulphane gases using the Claus process, and waste disposal.
Also of interest are the costs of operating the hydrogeologic protection
of groundwater and the WWTP, and monitoring air, water,
and rock pollution. This includes the cost of detecting hydrocarbon
gas and vapour leakage from distributed sources, amounting almost
CZK 2.2 million for 2009.
Investments
The unfavourable economic development of 2009 was not reflected
in investment activities aimed at improving environment protection.
The total amount of the financial funds thus expended was
comparable to capital expenditures in the previous year.
Out of the total investments expended, environment and safety
projects amounted to more than 60%, almost one of which was
allocated to the environment.
Some of the projects were a continuation of the activities started
previously. The new projects include primarily:
Intensified desulphuring of the sulphur production tail gas
using the Claus process in the Litvínov refinery;
Improved energy efficiency of the Kralupy refinery furnaces;
Tank for the liquid seal at the Kralupy refinery‘s flare;
Retrofit of the wastewater system in Block 34 of the Litvínov
refinery.
New projects were implemented with a view to improving air
protection and groundwater quality. Air quality improvement is
achieved primarily by reduced emissions from process furnaces
due to lower fuel consumption and improved energy efficiency of
equipment, which is also part of the category of natural resource
preservation.
The refurbishment of the sewer system includes primarily its restoration
and the application of resilient materials, resulting in greater
tightness and preventing leakage into the rock substrate.
The modification of the Kralupy refinery‘s flare is intended to improve
its operation overall, effectively reducing environment impact
in the broad surroundings.
Total environment protection operating costs:
Total CAPEX on environmental protection and safety:
Thousands CZK
Operation of the Claus units 27,455.8
Operation and maintenance of the WWTP 5,860.0
Treatment and discharging of wastewater 95,263.4
Operation of the hydraulic underground water
protection system and the open canal
3,416.6
Pollution recovery 915.1
Monitoring of atmospheric, water and rock
environments
2,430.2
Fees for atmospheric emissions 2,147.4
Solid waste disposal 7,632.1
Measurements of emissions 3,137.1
Other 7,270.3
Environmental Centres in Most and Kralupy 600.0
Total 155,433.6
Project
Thousands CZK
Increase in the energetic efficiency of FCC 36,833.6
Tail gas desulphurization from sulfur
production
20,345.4
Improvement of combustion control in
furnaces and flue gas composition control
9,057.4
Replacement of flue gases analyzers
from furnaces
1,724.7
Railway loading modernization 3,578.0
Sewerage system reconstruction - Block 34 8,738.3
Flare hydraulic closure 5,977.6
Sludge system revamp 8,651.8
DEA filtration 3,581.4
Other projects for Environment protection 6,428.3
Total 104,916.5
ČESKÁ RAF INÉRSKÁ, a.s.
10 17

6.5. PRODUCT QUALITY AND BIO-FUEL IMPLEMENTATION
Constant care for the quality of the products supplied to the market
is one of the Česká rafinérská´s main priorities. The results achieved
in this respect in the long run allow the Company to be considered
a major market player in the refining segment on both the
domestic and neighbouring markets, to which a part of production
is exported. Motor fuels are the most important group of products
in terms of volume of production and the potential environment impacts,
and the Company pays maximum attention to their quality.
The implementation of bio-fuels in the pool of motor fuels to ensure
that the Company meets the requirements of the law in force, i.e.
Act No. 86/2002 on Air Protection, as amended, was a major task
in the previous year. The Act laid down the obligation for 2009 to
ensure that motor fuels marketed within the free tax cycle contain
at least 3.5% vol. of bio-fuels in the total amount of gasoline and
4.5% vol. in the total amount of diesel fuel. Despite minor problems
with a lack of clarity in the legal provisions and the occasional lower
quality of the bio-components supplied, the Company tackled this
obligation successfully and reached a 3.52% vol. of bio-ethanol in
gasoline a 4.55% vol. of FAME in diesel fuel.
The production of sulphur-free fuels, i.e. motor fuels with sulphur
content of up to 10 mg/kg, continued successfully throughout the
year. This confirmed and verified the correctness and efficiency of
all measures and investments made as part of the implementation
of the “Clean Fuels” project. The refinery‘s contribution to reducing
harmful emissions is illustrated in the figure below, which compares
the growth of the overall diesel fuel production with the simultaneous
reduction of SO 2
emissions resulting from burning it thanks to
a radical reduction of sulphur content in the diesel fuel. The chart
indicates that while the diesel fuel production has more than doubled
since 1993, the quantity of SO 2
generated by burning it was
reduced to less than 2%.
Diesel fuel consumption and SO 2
emissions relatively between 1993 and 2009:
1993 = 100 %
Diesel Oil
250
200
150
100
50
1993
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
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2009 Health, Safety, Security, Environment Impact and Quality Report

7
Quality Management
7.1. Laboratories
Extended laboratory accreditation under ČSN EN 17025
Based on our customers‘ requirements, Česká rafinérská decided
in 2007 to implement a system of laboratory accreditation pursuant
to the ČSN EN ISO 17025 standard. A ČIA accreditation
audit took place in 2008 and the laboratories were accredited.
The methods for analysing fuel oils and determining the calorific
value of the heavy fuel oil were accredited first. This accreditation
is required by Decree No. 696/2004, which lays down the method
for determining, reporting and verifying the amount of greenhouse
gas emissions. Česká rafinérská received the ČIA accreditation
certificate in 2008.
In February 2009, Česká rafinérská extended the accreditation to
further methods that need to be accredited by state and environmental
authorities and other methods that could potentially be a
matter of complaint. The extension of the accreditation applied to
the following methods of determining:
Chemical oxygen demand in wastewater.
Biological oxygen demand in wastewater.
Undissolved solids in wastewater.
Chloride content in liquid hydrocarbons.
Sulphur content in liquid hydrocarbons.
Water content in liquid hydrocarbons.
Density of liquid hydrocarbons.
Mechanical impurities by filtering.
Octane number, using the motor method.
Octane number, using the research method.
During 2009 the laboratories prepared for a further extension of
the accreditation to more methods:
Determining diesel fuel filterability as a critical parameter during
the winter.
Determining low sulphur content in diesel fuel and petrol.
Determining the density and water content of crude oil and
hydrocarbons.
Determining C 10
- C 40
in wastewater.
With this method, Česká rafinérská‘s laboratories have completed
the accreditation for wastewater analyses.
The laboratories refer to the accreditation in the output documents
and certificates.
Interlaboratory tests in laboratories
During 2009 Česká rafinérská‘s laboratories took part in several
types of interlaboratory tests. Traditionally, we have been part of
the interlaboratory testing of fuels organised by International Interlaboratory
Study (IIS) of the Netherlands, interlaboratory wastewater
tests by ASLAB and CSLAB, and octane and cetane interlaboratory
tests by IP. The interlaboratory fuel tests again cover the
parameters related to bio-fuel analysis and materials for mixing
bio-fuels, i.e. ethanol and RME.
The interlaboratory tests made at both sites of the company in
2009 had a 97% rate of success.
Investments in laboratory equipment
CZK 8 million was invested in laboratory equipment, primarily new
laboratory apparatuses, in 2009. Modern equipment for analysing
fuel properties such as diesel fuel lubricity, determining low sulphur
content in fuels, automated distillation units, modern titrators
for determining water content in crude oil and fuels, an apparatus
for determining particles in jet kerosene etc.
The standard of laboratory equipment at Česká rafinérská was
very high in 2009.
ČESKÁ RAF INÉRSKÁ, a.s.
10 19

RESPONSIBLE CARE – RESPONSIBLE CHEMICAL BUSINESS
HSE Performance Indicators (CEFIC) for 2009
No. Indicator Unit Value
Refineries Kralupy Litvínov
Occupational Safety
1 Number of fatal injury cases number of fatalities/year 0 0
2 Frequency of lost time injury cases
2.1 CRC employees injury cases/1 mill. hours worked/year 2.1 2.8
2.2 Contractor employees injury cases/1 mill. hours worked/year 0 0
3 Frequency of occupational illnesses illness cases/1 mill. hours worked/year 0 0
0 Environment Protection
Solid Waste Disposal
4 Hazardous solid waste tonnes/year 944.3 718.7
5 The other solid waste tonnes/year 913.0 746.7
Atmospheric Emissions
6 Sulphur dioxide tonnes/year 1,145.4 5,975.1
7 Nitrogen oxides tonnes/year 155.7 1,102.2
8 Carbon dioxide tonnes/year 469,692 648,805
9 Volatile organic compounds
9.1 VOC tonnes/year 59.4 51.6
9.2 POPC tonnes/year 66.9 338.4
Discharging to the Water Environment
10 Phosphorus compounds tonnes/year 0.548 -
11 Nitrogen compounds tonnes/year 12.92 -
12 Chemical Oxygen Demand (COD) tonnes of O 2
/year 54.49 -
13 Heavy metals – Total (EQS factor) tonnes/year N -
Other Potential Impacts
14 Substances with potential impacts on health and the environment
14.1
Hydrogen sulphide – to atmosphere tonnes/year 0.012 0.574
– to the water environment tonnes/year - -
Energy Utilised
15 Energy consumption and efficiency in energy utilisation
15.1 Energy consumption tonnes of oil equivalent (TOE)/year 145,537 179,257
15.2 Specific consumption of energy TOE/year/tonnes of production/year 0.05339 0.03398
Distribution/Transportation
16 Accidents during distribution/transportation
16.1 Air transportation incidents/tonnes of material transported - -
16.2 Rail transportation incidents/tonnes of material transported - -
16.3 Road transportation incidents/tonnes of material transported - -
16.4 Sea/ocean transportation incidents/tonnes of material transported - -
16.5 Inland water transportation incidents/tonnes of material transported - -
16.6 Product line transportation incidents/tonnes of material transported - -
Reference Data
1 Staffing
1.1 Number of CRC employees (average) 259 402
1.2 Number of contractor employees (average) 108 157
2
2.1 Number of hours worked by the CRC staff 454,844 700,338
2.2 Number of hours worked by the contractor staff 390,484 330,767
3 Turnover: Revenue for sale of own products and services *) mill. CZK/year
4 Distribution of products and number of accidents - -
5 Occupational safety and environmental safety costs
5.1 HSE capital costs – Total mill. CZK/year 147.9 89.0
5.2 Share of HSE capital costs in total costs % 60.2 47.7
5.3 HSE OPEX mill. CZK/year 97.2 265.1
N – has not been monitored – does not occur or is not generated
*) The refineries only operate as processing refineries and do not deal with any products on their own
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2009 Health, Safety, Security, Environment Impact and Quality Report

HSEQ Score Card - 2009
(Health, Safety, Environment, Quality)
No
Item
Result
2008 (2007)
Target
(100%)
Below
(0%)
Above
(120%)
Actual
31.12.2009
Score
%
1. TRIR 2.7 (3) 1.8 2.2 1.4 2.1 25
SAFETY
2. Fires & Explosions (number) 4 (3) 2 6 0 3 75
3. Car accidents (number) 5 (7) 10 14 7 7 120
4. High Potential Incidents (%) 6.8 (7.5) 5 7 3 14 0
1.a Lost of containment Litvínov (avg number/m) 1.6 (2.8) 1.5 2 1 1.3 108
INTEGRITY
1.b Lost of containment Kralupy (avg number/m) 0.7 (5.3) 0.6 0.8 0.4 0,8 0
2.a
2.b
RV‘S Litvínov
opening 10 % above SP (%)
RV‘S Kralupy
opening 10 % above SP (%)
0.2 (0.2) 5 6 4.2 0.2 120
4.9 (2.5) 5 6 4.2 5.7 30
1. Clauss effectiveness - Kralupy (%) 98.94 (98.8) 98.8 98.3 98.9 99.03 120
2. Clauss effectiveness - Litvínov (%) 98.51 (98.5) 98.6 98.59 98.8 98.74 110
3. H 2
S flared (tonnes/year) 1101 (238) 1 325 1391 1260 2465 0
ENVIRONMENT
4. HC flared (tonnes/year) 7768 (5612) 6 000 6300 5700 9257 0
5. Leaks > 200 litres (number) 6 (N.M.) 10 12 8 5 120
6a Waste water Litvínov (m 3 /tonnes processed raw material/year) 0.4 (0.485) 0.4 0.44 0.34 0.36 113
6b Waste water Kralupy (m 3 /tonnes processed raw material/year) 0.25 (0.282) 0.25 0.27 0.22 0.29 0
7a
7b
RV‘S Litvínov
opening 10 % below SP (%)
Pojistné ventily - Kralupy
opening 10 % below SP (%)
14.4 (25) 10 11.2 9.8 31.9 0
4.9 (8.5) 10 11.2 9.8 6.7 120
HEALTH
1. Absence (%) 1.1 (1.5) 1.8 2.2 1.4 1.4 120
2. New Occ. Health cases (number/year) 0 (0) 0 1 0 0 120
QUALITY
1. Justified Complaints (number/year) 1 (3) 6 8 3 0 120
2.
Quality objective
(overdue TMS audit action items and emergency) (%)
84 (76) 100 98 100 96 0
3. Penalties (number/year) 1 (N.M.) 0 0 0 2 0
Overall rating 65 %
ČESKÁ RAF INÉRSKÁ, a.s.
10 21

EUROPEAN ROAD SAFETY CHART OF AND ČESKÁ
RAFINÉRSKÁ COMMITMENT 2007 – 2009
Fulfilment: In frame of information campaign more than 10 information
articles was published in the company newsletter ECHO,
articles and films were placed on the company intranet pages, 8
theme posters were released to for be displayed at the company
boards.
4. We will organise one day training for drivers at the Most Polygon,
both with private and company cars during period 2008-2009 with
focus on mastering critical situations.
Fulfilment: Courses of safe driving obligatory for company cars
drivers were organised at the Most Polygon (95 persons) and for
other employees who had interest to participate (36 persons),
which was all covered by Company.
ČESKÁ RAFINÉRSKÁ, a.s., Litvínov joint the European Road
Safety Charter and at the same time accepted its concrete commitment
for years 2007 – 2009, which target was to decrease of
number of car accidents, increase of safe driving awareness, support
of nationwide events and also help to schools within the region.
By joining to the European Road Safety Chart Česká rafinérská
is fulfilling its mission and vision and also HSSEQ integrated
policy targets.
EVALUATION OF THE ČESKÁ RAFINÉRSKÁ COMMITMENT
1. Our target is to decrease number of car accidents – employees of
CRC – to less than 10 per year, from which no car accident will take
place within Litvínov and Kralupy sites.
Fulfilment: Number of car accidents was every year of Commitment
under 10 (2007 - 7, 2008 - 5, 2009 - 7) – Accomplished!
We were not successful to eliminate all car accidents within the sites.
At the same time no car accident had injury as consequence,
it was always only material damage.
2. We will limit number of journeys between the sites where Company
operate through utilising more video conferences and shuttle
service. Within the sites we will organise in cooperation with local
Police checks of road traffic adherence, when not only Česká rafinerska
employees will be checked, but also employees of other
companies and contractors. We will continue in statistical evaluation
and appreciation “milestones” of driving safety kilometres without
accidents.
Fulfilment: The equipment for videoconferences taking places
were installed.
At least one check of adhering to speed limit and traffic regulations
was organised every year provided by local Police.
The statistic evaluation of driven km without car accident and public
appreciation according to company policy continued.
3. We will organise motivation and information campaign:
- at least 5 texts will be released in the Company newsletter Echo.
- once a year at least one poster will be released concerning BESIP
topic to be placed at the boards.
5. 2008 we will declare as YEAR OF SAFE DRIVING. This year we
will focus on promotion, further education and concrete activities
for safe driving of cars by our employees and partners within Kralupy
and Litvínov premises.
Fulfilment: The year 2008 was declared as a YEAR OF THE
SAFE DRIVING and promotion items were released and every
employee received motivation set of drivers tools. Publishing of
information articles climaxed and safe driving courses took place
on Most Polygon. Company partners (70 firms) received letter of
CEO informing on the activities within EU Charter and motivation
set of advertisement items as the employees.
6. To support adoption of road traffic safety knowledge and safe
behaviour during situations on the roads within wide public: we
will contribute to nationwide the BESIP Foundation by an amount
500.000,-CZK per year for organising nationwide campaigns focused
on concrete area of road traffic safety (see www.nadacebesip.cz)
Fulfilment: During 2007 to 2009 every year financial donation of
500 000 CZK was provided to the BESIP Foundation for support
of nationwide activities targeted on specific area of road safety
and Ceska rafinerska has implemented several projects closely
with the BESIP Foundation.
7. We will support organisation of road safety events for schools
pupils and the public in areas, where the Company operates as in
Most, Litvínov and Kralupy nad Vltavou.
Fulfilment: In cooperation with the BESIP Foundation in 2007
two day program was organised for Schools and public in Kralupy
nad Vltavou, in 2008 in Litvínov displayed stand was presented in
frame of the Open Door Day within the site, in 2009 program for
pupils of primary school in Veltrusy about basic safety elements
and rules of movement in frame of road traffic was organised. Total
number of participants from schools and public reached 600
persons.
X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
Meeting the European Road Safety Charter Commitment for years
2007 – 2009 was coordinated by project steering group. The
results and implementation of the projects within the Commitment
as well as final report was reported and evaluated during the
monthly “Central safety team” (HSSEQ team) meeting where the
key persons of the Company are present and send to European
Commission.
422
2009 Health, Safety, Security, Environment Impact and Quality Report

HSSEQ Contact List
Contact persons Location Telephone Fax E-mail
Environment Protection
Milan Vitvar Litvínov 47 616 4477 47 616 4858 milan.vitvar@crc.cz
Pavel Fobl Litvínov 47 616 6530 47 616 4858 pavel.fobl@crc.cz
Hana Čermáková Kralupy 315 71 3455 315 71 3809 hana.cermakova@crc.cz
Eva Horská Litvínov 47 616 4442 47 616 4858 eva.horska@crc.cz
Bussines Assurance
Michaela Freyová Kralupy 315 71 8556 315 71 8645 michaela.freyova@crc.cz
Miloš Maršíček Litvínov 47 616 2160 47 616 5745 milos.marsicek@crc.cz
Miroslav Bělka Kralupy 315 71 3436 315 71 3809 miroslav.belka@crc.cz
Miroslav Holienčin Litvínov 47 616 2307 47 616 5745 miroslav.holiencin@crc.cz
Jitka Kopecká Litvínov 47 616 2724 47 616 5745 jitka.kopecka@crc.cz
Petr Svoboda Kralupy 315 71 3419 315 71 3809 petr.svoboda@crc.cz
Gabriela Bergmanová Litvínov 47 616 3062 47 616 5745 gabriela.bergmanova@crc.cz
Evžena Aubrechtová Litvínov 47 616 2901 47 616 5745 evzena.aubrechtova@crc.cz
Petr Štěpán Kralupy 315 71 8545 315 71 8642 petr.stepan@crc.cz
Assets Protection
Radomír Bláha Litvínov 47 616 5176 47 616 5086 radomir.blaha@crc.cz
Ivo Hamáček Litvínov 47 616 5943 47 616 6338 ivo.hamacek@crc.cz
Product Quality
Jarmila Pešáková Kralupy 315 71 3412 315 71 3809 jarmila.pesakova@crc.cz
Milan Podhora Litvínov 47 616 2955 47 616 4858 milan.podhora@crc.cz
Václav Pražák Litvínov 47 616 4308 47 616 4858 vaclav.prazak@crc.cz
External cooperation
František Srb
Further information
www.ceskarafinerska.cz see the reference or link to Ecological Line or HSSEQ / Environment, Safety
e.mail: info@crc.cz
ČESKÁ RAF INÉRSKÁ, a.s.
10 23

ČESKÁ RAFINÉRSKÁ, a.s.
Záluží 2, 436 70 Litvínov
Tel.: 47 616 3567, 47 616 1111
Fax: 47 616 5086
E-mail: info@crc.cz
www.ceskarafinerska.cz
© 2010 Attractive s.r.o.