Exponential - May 17, 2015

In this issue we discuss Verizon’s purchase of AOL, China’s economic slowdown, the global video game industry, and the increased use of robots in the workplace. We also have an exclusive interview with Jocelyn Wyatt, Executive Director of IDEO.org, who also serves as an advisory board member to the Clinton Global Initiative and has been named one of Foreign Policy Magazine’s Top Global Thinkers. In this issue we discuss Verizon’s purchase of AOL, China’s economic slowdown, the global video game industry, and the increased use of robots in the workplace. We also have an exclusive interview with Jocelyn Wyatt, Executive Director of IDEO.org, who also serves as an advisory board member to the Clinton Global Initiative and has been named one of Foreign Policy Magazine’s Top Global Thinkers.

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www.skillbridge.co Exponential from Volume 2 – Issue 9 | 17 th May, 2015 Major topics in the world of business today, curated expert research: what to know, where to go The Briefing • Tech M&A: firms bulk up by making large acquisitions • Growing pains: the great Chinese slowdown • Caterpillar invests in the “Airbnb for heavy equipment” Deeper Dives • Gamers without borders: video games grow on mobile • The cyborg future: robots show growth across industries • #WeHeartCharts: China’s GDP in focus betsyweber via flickr dkeats via flickr Skillbridge is a digital service empowering firms with Elite Business Freelancers on demand. 401 Park Avenue South New York, NY 10016 +1 (212) 548 4548 www.skillbridge.co 1 +1 (212) 548 4548 www.skillbridge.co

www.skillbridge.co<br />

<strong>Exponential</strong><br />

from<br />

Volume 2 – Issue 9 | <strong>17</strong> th <strong>May</strong>, <strong>2015</strong><br />

Major topics in the world of business today,<br />

curated expert research:<br />

what to know, where to go<br />

The Briefing<br />

• Tech M&A: firms bulk up by<br />

making large acquisitions<br />

• Growing pains: the great<br />

Chinese slowdown<br />

• Caterpillar invests in the “Airbnb<br />

for heavy equipment”<br />

Deeper Dives<br />

• Gamers without borders: video<br />

games grow on mobile<br />

• The cyborg future: robots show<br />

growth across industries<br />

• #WeHeartCharts: China’s GDP<br />

in focus<br />

betsyweber via flickr<br />

dkeats via flickr<br />

Skillbridge is a digital service empowering firms with<br />

Elite Business Freelancers on demand.<br />

401 Park Avenue South<br />

New York, NY 10016<br />

+1 (212) 548 4548<br />

www.skillbridge.co<br />

1 +1 (212) 548 4548 www.skillbridge.co


<strong>Exponential</strong> the Skillbridge Magazine<br />

The Briefing<br />

Tech M&A: firms<br />

bulk up by making<br />

large acquisitions<br />

• Verizon Communications agreed to buy<br />

AOL for $4.4bn in cash.<br />

• Though Salesforce is hugely successful<br />

by many metrics and has a market cap of<br />

~50bn, it continues to lose money.<br />

Key Reading:<br />

• New York Times: Verizon to Buy AOL for $4.4<br />

Billion to Expand Digital Portfolio<br />

• McKinsey: M&A 2014: Return of the big deal<br />

• NetworkWorld: Money aside, who’s the best fit<br />

to buy Salesforce?<br />

Verizon to Buy AOL for $4.4bn<br />

Technology companies are bucking the trend to divest<br />

acquisitions made before the financial crisis. While large<br />

industrial firms like General Electric are shedding companies<br />

they purchased before the crash, technology firms are bulking<br />

up by purchasing rival companies.<br />

Fifteen years ago AOL acquired Time Warner in a spectacular<br />

merger estimated to be worth $164bn. AOL is now being<br />

acquired by Verizon Communications for the relatively paltry<br />

cash sum of $4.4bn.<br />

The deal will see America’s largest wireless provider acquire a<br />

king of US media. The rationale behind the acquisition is similar<br />

to the original AOL-Time Warner deal but this time the platform is<br />

different. While the original tie-up sought synergies between<br />

media and the emerging internet, the new deal seeks to exploit<br />

the possibilities of integrating content and new advertising<br />

technology on the mobile phone.<br />

Verizon is hoping that its buy-out will be more successful than<br />

AOL’s acquisition of Time Warner which is generally regarded as<br />

an era-defining debacle. Within two years of the deal, AOL had<br />

announced a staggering write-down and one of the biggest ever<br />

losses in US corporate history.<br />

Verizon is betting that by adding a layer of entertainment,<br />

advertising and services to its vast network of smartphones, it<br />

can attract more customers and find new sources of revenue.<br />

Is Salesforce next on the auction block?<br />

An even larger technology acquisition<br />

involving Salesforce, the pre-eminent<br />

Customer Relationship Management<br />

system, may be on the horizon.<br />

Salesforce pioneered the software-as-aservice<br />

model in which companies rent<br />

applications from a vendor who handles<br />

maintenance on its own servers or<br />

cloud. Since its foundation in 1999,<br />

other enterprise software companies<br />

including Microsoft, Oracle, and SAP<br />

have rushed to play catch-up to its<br />

business model. Though Salesforce is<br />

hugely successful by many metrics, has<br />

thousands of big business customers<br />

and a market cap of ~50bn, it continues<br />

to lose money.<br />

In recent weeks, Bloomberg reported<br />

that Salesforce had hired an investment<br />

bank to evaluate acquisition offers.<br />

While there have been significant<br />

rumors about possible suitors both<br />

Microsoft and Oracle have denied<br />

interest in a deal.<br />

Gossip continues to swirl about a<br />

potential acquisition of Salesforce, with<br />

Amazon, Hewlett Packard, Google and<br />

IBM all touted as possible buyers.<br />

Content, distribution, and advertising<br />

Verizon’s large gamble on AOL comes<br />

as the overall growth of subscriptions<br />

across the telecommunications industry<br />

has been slowing. While Verizon has<br />

found steady growth in business<br />

services and premium television<br />

offerings, it is also trying to protect its<br />

profitable mobile phone business,<br />

which today has 109m customers.<br />

By pursuing a marriage of content and<br />

distribution, Verizon is following the<br />

same path as other big media<br />

companies. Comcast, the biggest cable<br />

operator, recently acquired<br />

NBCUniversal. AT&T, Verizon’s nearest<br />

rival, is in the process of acquiring<br />

DirecTV, the satellite television<br />

business. And Sprint, another wireless<br />

operator, is making its own forays into<br />

content.<br />

“The logic is clear, and it’s the same<br />

logic as AOL and Time Warner,” said<br />

Jonathan Miller, the CEO of AOL from<br />

2002 to 2006 who is now a venture<br />

capitalist. “The logic then was to put to<br />

together content, distribution and<br />

access, and it still is. The telecoms are<br />

clearly saying, ‘We’re not going to be<br />

dumb pipes.’”<br />

What the brains think…<br />

The McKinsey report “M&A 2014:<br />

Return of the big deal” explains that in<br />

2014, M&A accounted for over 7,500<br />

deals with a combined value exceeding<br />

$3.5 trillion. Excess cash among the top<br />

1,000 US companies approached $1.5<br />

trillion by the end of 2013, creating<br />

pressure to put money to work. Among<br />

the top 1,000 listed companies in the<br />

US, about half of that excess cash<br />

appears to reside in the<br />

telecommunications, healthcare,<br />

technology, media, and sectors.<br />

Another explanation for the increase in<br />

M&A activity is the desire of<br />

corporations to own monopoly<br />

businesses and products. Such<br />

businesses have been enabled by the<br />

massive distributional, networkprotective<br />

power of the Internet<br />

combined with a major shift towards the<br />

production of non-physical things. A<br />

first-mover with a strong intangible<br />

product can distribute that product to<br />

the entire world at little cost, protect it<br />

as intellectual property, and build a<br />

profitable user network around it. The<br />

combined advantages make monolithic<br />

tech corporations extremely difficult to<br />

compete with.<br />

2 +1 (212) 548 4548 www.skillbridge.co


Black Growing Friday pains: is back, the<br />

but great is Chinese it better than<br />

ever? slowdown<br />

• Approximately $70bn of Alibaba’s market<br />

value has evaporated since November.<br />

• Chinese GDP rose 7% in the three<br />

months through March from a year<br />

earlier, according to the the Chinese<br />

statistics bureau.<br />

Key Reading:<br />

• The Economist: China’s slowdown<br />

• McKinsey Insights: What could happen in China<br />

in <strong>2015</strong>?<br />

• WSJ: China Cuts Interest Rates as Economic<br />

Growth Slows<br />

<strong>Exponential</strong> the Skillbridge Magazine<br />

The Briefing<br />

China cuts interest rates as it attempts to keep growth steady<br />

On <strong>May</strong> 11, the Chinese government cut interest rates for the<br />

third time in six months with the People’s Bank of China saying<br />

it would shave a further quarter percentage point from current<br />

base lending and deposit rates. The decision came amid an<br />

economic slowdown and efforts by the Chinese government to<br />

ease the debt burdens of companies and individuals. The<br />

Economist reports that senior officials are increasingly<br />

concerned about how the rapid expansion of credit and debt<br />

have begun to slow growth in what is, by some estimates, the<br />

word’s largest economy.<br />

In the last quarter, China’s domestic economy expanded at the<br />

slowest pace since 2009 with output, investment and retail<br />

data all slackening. GDP rose 7% in the three months from<br />

March, matching the median estimate of economists and the<br />

leadership’s full-year expansion target. Data for the month of<br />

March showed industrial production was weaker than all 40<br />

estimates in a Bloomberg News survey. China’s leaders have<br />

publicly signalled tolerance for a slower expansion as they seek<br />

to rein in debt risks, corruption and pollution, but the cut in<br />

interest rates is clearly intended to act as a stimulus.<br />

The Economist reports that Premier Li Keqiang’s government<br />

has, in recent months, relaxed home-purchasing rules and<br />

reduced the reserves banks must set aside. The International<br />

Monetary Fund this week retained its projection for China’s<br />

6.8% expansion in <strong>2015</strong> -- but it is expected to grow less than<br />

India for the first time since 1999.<br />

Policy changes after imports decline<br />

Will Alibaba lead China ahead?<br />

What the brains think…<br />

The Chinese State Council has recently<br />

announced a reduction in tariffs on<br />

popular imported consumer goods to<br />

boost spending. Premier Li Keqiang has<br />

stated that boosting domestic<br />

consumption is as an important step to<br />

stabilizing economic growth.<br />

China will also adjust the consumption<br />

tax policy that importers face when<br />

bringing in everyday items such as<br />

cosmetics, clothing and accessories.<br />

Some imported products currently carry<br />

up to 30% consumption tax. In addition,<br />

some companies must pay between 5%<br />

and 20% in import duties. Zhao Ping, a<br />

senior researcher at the Chinese<br />

Academy of International Trade and<br />

Economic Cooperation said the tariff<br />

reduction could drive mainland retail<br />

sales growth up by 0.5 to 1%.<br />

Chinese citizens are now more willing to<br />

head overseas to buy not just big-ticket<br />

luxury items but also regular household<br />

goods. Reports of Chinese citizens<br />

snapping up toilet lids in Japan have<br />

raised concerns over domestic product<br />

quality and triggered the calls for<br />

lowering tariffs.<br />

After Alibaba Group raised a record<br />

$25bn in its IPO last year, founder Jack<br />

Ma said the Chinese e-commerce<br />

company faced the danger of high<br />

expectations. His words have proved to<br />

be prescient. Approximately $70bn of<br />

Alibaba’s market value has been lost<br />

since November 2014. While Alibaba<br />

has made strong inroads into Russia<br />

and Brazil, the firm currently gets less<br />

than 5% of its revenue from outside<br />

China. According to Bloomberg,<br />

Alibaba’s sales rose 41% in the fourth<br />

quarter of 2014 to 16.9bn yuan<br />

($2.7bn). That compares with an<br />

average of about 50% during the past<br />

seven quarters. Alibaba’s strategy of<br />

expanding in under-served regions of<br />

China and overseas is driving up<br />

marketing costs as more consumers<br />

shop on mobile devices, where ads<br />

typically generate less revenue than<br />

those on desktops.<br />

Allegations have also resurfaced that<br />

Alibaba platforms, including Taobao<br />

Marketplace and Tmall.com, are a<br />

haven for counterfeiters. The Chinese<br />

government said Alibaba faces a<br />

“credibility crisis” for failing to crack<br />

down on shady merchants, fake goods<br />

and misleading promotions.<br />

According to the McKinsey Insights<br />

report “What could happen in China in<br />

<strong>2015</strong>?”, the prospects of Chinese<br />

companies maintaining profitability<br />

relies on firms improving their<br />

productivity and efficiency.<br />

McKinsey estimates that the impact of<br />

technology in eliminating jobs in the<br />

service and manufacturing sectors will<br />

become even greater. The report<br />

counsels the Chinese government to<br />

keep a sharper focus on net job<br />

creation and the quality of those new<br />

positions. It is estimated that<br />

companies will hire even more<br />

information technologists to keep up in<br />

the race to exploit technology.<br />

McKinsey also speculates that China’s<br />

push to lower carbon emissions will<br />

lead to even greater investment in<br />

domestic solar and wind farms,<br />

boosting the global position of Chinese<br />

producers.<br />

High-speed-rail construction will<br />

continue domestically and abroad, as<br />

Chinese companies become the builder<br />

of choice for countries across the globe.<br />

If China invests wisely, it has a good<br />

chance to stay ahead.<br />

3 +1 (212) 548 4548 www.skillbridge.co


Caterpillar invests in<br />

the “Airbnb for heavy<br />

equipment”<br />

<strong>Exponential</strong> the Skillbridge Magazine<br />

The Briefing<br />

Idly heavy machinery? Not for long.<br />

Heavy equipment manufacturer Caterpillar has invested in Yard<br />

Club, a San Francisco startup that helps owners of heavy<br />

equipment rent idle machines to one another. The concept has<br />

similarities to the Airbnb model which helps people find vacant<br />

homes or apartments during their vacations.<br />

Caterpillar, which makes construction and mining equipment,<br />

said the company had provided a bridge loan that could be<br />

converted to equity in the future. Colin Evran, the 31 year-old<br />

CEO and founder of Yard Club, declined to provide details of the<br />

financing but called it “pretty substantial.” Yard Club attracted<br />

$1.6m of venture capital funding in late 2013.<br />

Yard Club has tested its service in the Bay Area and currently<br />

has about 700 pieces of equipment listed for rental. Excavators,<br />

bulldozers and other types of equipment often sit idle between<br />

jobs, leaving owners’ capital tied up in assets that aren’t being<br />

used regularly. To avoid the costs of owning idle equipment,<br />

more users have turned to equipment rental firms in recent<br />

years. The American Rental Association, a trade group,<br />

estimates that 54% of the U.S. equipment fleet is owned by<br />

rental companies, up from around 40% a decade ago.<br />

Winners<br />

and Losers<br />

andreas_poike via flickr<br />

Good Week For: Chicken consumers<br />

Tyson Foods, America’s largest<br />

chicken processor, plans to adopt a<br />

new standard governing the use of<br />

antibiotics poultry. The proposal is<br />

aimed particularly at schools,<br />

hospitals and large institutions. The<br />

standard, developed by School Food<br />

FOCUS and Pew Charitable Trusts,<br />

limits antibiotic use on poultry farms<br />

to cases where it is needed to control<br />

and treat disease. The measures<br />

help reduce the drugs’ overall use<br />

and potentially slow the development<br />

of dangerous bacteria that can resist<br />

antibiotics. In April, Tyson announced<br />

plans to eliminate all antibiotics in its<br />

poultry by September 20<strong>17</strong>.<br />

Bad Week For: TurboTax<br />

TurboTax, America’s largest online<br />

tax-software company, temporarily<br />

halted electronic filing of all state tax<br />

returns after more than a dozen<br />

states spotted criminal attempts to<br />

obtain refunds through its systems.<br />

Intuit said that its TurboTax unit<br />

stopped transmitting state e-filing tax<br />

returns after seeing attempts to use<br />

stolen personal information to file<br />

fraudulent returns for tax refunds.<br />

The shutdown lasted about 24 hours.<br />

19 states have reported potential<br />

fraud issues. Alabama has identified<br />

as many as 16,000 suspicious tax<br />

returns. Minnesota said it stopped<br />

accepting individual tax returns<br />

through TurboTax.<br />

Good Week For: Drone Maker DJI<br />

Chinese drone maker DJI Technology<br />

secured a $75m investment that<br />

values the company at roughly $8bn,<br />

propelling the firm into an exclusive<br />

club of startups and signalling Silicon<br />

Valley’s continued faith in the<br />

commercial promise of flying robots.<br />

Venture capital firm Accel Partners<br />

said its $75m investment in DJI is<br />

one of its largest ever. “We think [the<br />

drone sector] is still an early market,<br />

but one that we think is a new global<br />

technology category,” said Sameer<br />

Gandhi, who led the investment for<br />

Accel, based in Palo Alto, Calif. DJI<br />

says venture firm Sequoia Capital is<br />

already an investor.<br />

Bad Week For: Sugar buyers<br />

One company's purchase of an<br />

unusually large amount of sugar is<br />

sending the market scrambling.<br />

Wilmar International bought 1.9<br />

million tons of sugar on the ICE<br />

Futures US Exchange and called on<br />

sellers to ship the order - the largest<br />

exchange delivery on record - as soon<br />

as possible. Sugar prices soared in<br />

response. More than a dozen ships<br />

are now lined up at Brazilian ports to<br />

transport the sugar to Asia. After<br />

Wilmar placed the $547m order,<br />

brokers surmised that the firm may<br />

be betting on Asia's growing demand<br />

for sugar. The company will benefit<br />

from the difference in sugar prices<br />

between the US and Asia.<br />

4 +1 (212) 548 4548 www.skillbridge.co


The global round-up<br />

<strong>Exponential</strong> the Skillbridge Magazine<br />

The Briefing<br />

Obama loses trade deal vote<br />

President Obama’s most aggressive and<br />

sustained legislative push since the<br />

Affordable Care Act failed a crucial test<br />

this week. A divided Senate failed to<br />

pass a bill that would have granted<br />

Obama accelerated power to complete<br />

a massive trade accord with 11 nations<br />

across the Pacific Rim. Democrats,<br />

many of them fiercely loyal to labor<br />

unions handed the president a stinging<br />

rebuke. The Senate voted 52-45 on a<br />

procedural motion to begin debating the<br />

bill to give the president “trade<br />

promotion authority.” This vote was<br />

eight votes short of the 60 votes<br />

needed to proceed.<br />

Nuclear engineering firm Areva to lay<br />

off thousands of workers<br />

After years of losses, beleaguered<br />

French nuclear engineering firm Areva<br />

plans to reduce its global payroll by<br />

between 5,000 and 6,000 jobs as part<br />

of a cost-cutting effort. The largely<br />

government-owned company has<br />

opened talks with labor unions to find<br />

ways to cut its payroll through voluntary<br />

departures. The toll is likely to include<br />

between 3,000 and 4,000 positions in<br />

France. The company is seeking to<br />

reduce its labor-cost by 15% in France<br />

and by 18% abroad. Currently, the<br />

company employs 44,000 workers in<br />

more than 30 countries.<br />

Indonesia to cut its corporate tax rate<br />

Indonesia is considering slashing its<br />

corporate tax rate from 25% to as low as<br />

<strong>17</strong>.5% to attract investment from<br />

companies that are operating in the<br />

region. Indonesia, which posted weak<br />

quarterly growth figures, already has<br />

one of the lowest tax collection rates in<br />

Southeast Asia. The proposed corporate<br />

tax changes will bring Indonesia closer<br />

to its neighbor, Singapore, which offers<br />

<strong>17</strong>%. In the short term, the policy may<br />

hurt tax returns. The Indonesian tax<br />

office is trying to recoup an estimated<br />

200 trillion rupiah ($15.6bn) in lost<br />

state income due to transfer pricing,<br />

primarily in the commodities sector.<br />

South African electricity not functioning<br />

British firm Just Eat purchases Menulog<br />

waklingsf via flickr<br />

South Africans are learning to live in the<br />

dark, as the beleaguered power utility firm,<br />

Eskom, is unable to meet electricity<br />

demand. Blackouts are euphemistically<br />

described as “load shedding”. South<br />

Africans now check electricity reports in the<br />

same way they would read weather<br />

forecasts. Newspapers print survival tips<br />

and “load shedder recipes” for food you can<br />

prepare without electricity. The power cuts<br />

continue to hurt an already stagnant<br />

economy, estimated to have expanded by<br />

just 1.4% in 2014.<br />

Just Eat, a British online service that acts as<br />

a web based intermediary between<br />

independent takeaway food outlets and<br />

customers, announced that it is buying<br />

Australian and New Zealand rival Menulog for<br />

$702m. The deal is fully paid for by selling<br />

new shares in Just Eat. Menulog's price tag is<br />

pretty hefty given that revenue last year<br />

stood at just $20.8m, with earnings at<br />

$1.85m. However, online takeaway<br />

penetration in Australia and New Zealand is<br />

currently at just 22% leaving significant room<br />

for growth.<br />

5 +1 (212) 548 4548 www.skillbridge.co


The Briefing<br />

The Briefing<br />

<strong>Exponential</strong> the Skillbridge Magazine<br />

Five key<br />

reads<br />

aiigle_dore via flickr<br />

New York Times: Is Slack Really Worth<br />

$2.8 Billion? A Conversation With<br />

Stewart Butterfield<br />

WORK; UNICORNS; DISRUPTION – Slack<br />

CEO Stewart Butterfield proclaims that<br />

today is “the best time to raise money<br />

ever.” Butterfield claims that “[i]t’s …<br />

the best time for late-stage start-ups to<br />

raise money from venture capitalists<br />

since this dynamic has been around.”<br />

On the question of whether Slack is<br />

worth its $3bn valuation, Butterfield is<br />

ebullient but acknowledges that, in the<br />

future, there is a risk that investors may<br />

say his company is only worth half what<br />

they thought.<br />

Butterfield goes on to cite the figures of<br />

venture capitalist Marc Andreessen who<br />

pointed out that the entire amount of<br />

venture funding allocated last year was<br />

$50 billion. Given that the sum<br />

represents a small percentage of the<br />

overall economy, Butterfield believes it<br />

won’t make a difference to most private<br />

citizens whether venture capitalists lose<br />

a lot of money on current investments.<br />

Washington Post: Tech Titans Latest<br />

Project: Defy Death<br />

ENTREPRENEURSHIP; DEATH – Today,<br />

entrepreneur-philanthropists are<br />

transforming American society. Parallels<br />

can be seen with the turn of the<br />

twentieth century when Andrew<br />

Carnegie and John D. Rockefeller led a<br />

handful of wealthy industrialists intent<br />

on reshaping society. Philanthropists of<br />

today’s Gilded Age are more numerous<br />

and have became rich faster and<br />

younger than their predecessors. The<br />

increasing influence of today's titans<br />

comes at a time of historic and growing<br />

inequality. By next year, the richest 1%<br />

of the world’s population is predicted to<br />

control more than 50% of the world’s<br />

wealth, according to an Oxfam report<br />

released at the World Economic Forum<br />

in Davos.<br />

What’s left for today’s entrephilanthropists<br />

to conquer? Death.<br />

Entrepreneurs intend to conquer it<br />

through medical research, mines and<br />

maps, tracking the huge sets of digital<br />

fingerprints stored when people use<br />

social networks and leave geographic<br />

traces of daily movements.<br />

Bloomberg Businessweek: A League<br />

of His Own<br />

FOOTBALL; FIFA; LEADERSHIP – It is<br />

hard to find a perfect description for<br />

Joseph “Sepp” Blatter, the 79 year-old<br />

head of FIFA. The Daily Mail called him<br />

a “smug, self-righteous Zurich gnome”;<br />

the Guardian called him “the most<br />

successful non-homicidal dictator of the<br />

past century.”<br />

FIFA representatives reach for different<br />

sobriquets. In April, at the annual<br />

meeting of FIFA’s North and Central<br />

American representatives, Osiris<br />

Guzman, president of Dominican<br />

Republic soccer, compared Blatter to<br />

Jesus Christ, Nelson Mandela, and<br />

Winston Churchill. Blatter is currently<br />

running for his fifth term as president of<br />

soccer’s international governing body,<br />

the Fédération Internationale de<br />

Football Association, and the delegates<br />

are eager to outdo one another in a<br />

competition to shower epithets on their<br />

chief. One after another, waving their<br />

nations’ flags for the right to speak,<br />

delegates lauded Blatter, using terms<br />

like “transformational” and “futuristic”<br />

and “the father of football.”<br />

WSJ: How to vet a charity<br />

PHILANTHROPY; CHARITY; VETTING –<br />

“Charitable giving is a form of<br />

investment, and people need to perform<br />

due diligence on the groups they give<br />

to,” says Ben Pierce, who heads<br />

Vanguard Charitable. Pierce’s $5bn<br />

donor-advised fund is affiliated with<br />

Vanguard Group and makes donations<br />

on behalf of individual account holders.<br />

Natural disasters, like the recent<br />

Nepalese earthquake, always bring out<br />

donors’ good intentions—but also<br />

charlatans who prey on them.<br />

Sandra Miniutti, vice president of<br />

Charity Navigator, says traffic to its<br />

website tripled to about 100,000<br />

visitors during the week after the quake.<br />

The site rates 8,000 charities. A new<br />

phenomenon, she says, is appeals from<br />

individual “victims” on social media and<br />

crowdfunding sites that may be bogus.<br />

In America, there are more than a<br />

million nonprofit companies eligible for<br />

tax-deductible contributions. According<br />

to the National Center for Charitable<br />

Statistics, the sector, has revenues of<br />

more than $1.7 trillion and assets of<br />

more than $3.7 trillion.<br />

McKinsey Quarterly: Getting beyond<br />

bureaucracy in Human Resources<br />

INTERNATIONAL; OPERATIONS; HR –<br />

High-quality, timely information about<br />

talent pools and talent gaps represents<br />

a competitive advantage that human<br />

resources (HR) departments are<br />

uniquely positioned to provide.<br />

HR should help critical connections to<br />

be made and then help line managers<br />

seize opportunities.<br />

The best HR organizations also offer a<br />

perspective on emerging gaps. For<br />

example, as digitization becomes more<br />

critical to cars, leading automakers<br />

need to put more emphasis on<br />

recruiting computer engineers—a<br />

challenge for organizations accustomed<br />

to recruiting mechanical engineers.<br />

HR teams must discreetly monitor<br />

metrics for proven warning signs when<br />

the company needs to find subjectmatter<br />

expertise.<br />

HR’s mission is to interpret events and<br />

respond rapidly to potentially significant<br />

breakdowns -- not to become an<br />

omnipresent process police.<br />

6 +1 (212) 548 4548 www.skillbridge.co


Deeper Dives<br />

• International video game revenue was estimated to be<br />

$81.5B in 2014.<br />

• The nations with the largest video game revenues are<br />

the United States ($20.5bn), China ($<strong>17</strong>.9bn), and<br />

Japan ($12.2bn).<br />

<strong>Exponential</strong> the Skillbridge Magazine<br />

Games without<br />

borders: Video games<br />

grow on mobile<br />

Video game markets grow worldwide<br />

As the global video game industry continues to grow and evolve, it remains hugely<br />

profitable. Today, America is home to major game development companies such as<br />

Activision Blizzard (Call of Duty, World of Warcraft), Electronic Arts (Fifa, Battlefield,<br />

Mass Effect), Take-Two Interactive (Borderlands, Grand Theft Auto), and ZeniMax<br />

Media (Doom, Quake).<br />

Other important players in the video game industry are the large technology firms that<br />

enable game distribution. Microsoft and Sony operate one of the largest game console<br />

hardware franchises while the largest mobile gaming platforms are operated by<br />

Google, Apple, and Amazon through their respective app stores. As Google, Apple, and<br />

Amazon increasingly encroach on the traditional video game space, incumbents like<br />

Microsoft and Sony have shifted their focus to become all-in-one entertainment<br />

systems. Both sides desire to be the single entertainment hub that connects to the<br />

television, as this will enable them to win.<br />

International video game revenue was estimated to be $81.5bn in 2014.The largest<br />

nations by video game revenues are the United States ($20.5bn), China ($<strong>17</strong>.9bn),<br />

and Japan ($12.2bn). Driven by strong mobile gaming and video game console and<br />

software sales, the market is forecast to reach $111 billion by <strong>2015</strong>.<br />

Nintendo makes a comeback<br />

Oculus debut: Virtual reality is here<br />

A closer look within the video game sector<br />

Gartner predicts that 3 out of 4 segments<br />

within the video game market will continue to<br />

grow, with mobile games as the fastest<br />

growing sector of the video game market:<br />

Handheld game market 2012: $<strong>17</strong>.8m<br />

Handheld game market <strong>2015</strong>: $12.4m<br />

Mobile games market 2012: $9.3m<br />

Mobile games market <strong>2015</strong>: $22m<br />

PC games market 2012: $14.4m<br />

PC games market <strong>2015</strong>: $21.6m<br />

Video game console market 2012: $37.4m<br />

Video game console market <strong>2015</strong>: $55m<br />

What the brains think...<br />

Classic Japanese videogame maker<br />

Nintendo is making its long-awaited<br />

entry into smartphone games. It is<br />

projected that the new venture will help<br />

double the firm’s annual operating<br />

profit in <strong>2015</strong>.<br />

Nintendo repeatedly resisted investor<br />

calls to shift focus to smartphone<br />

games until it unveiled a gaming app<br />

partnership in March with another<br />

Japanese firm, DeNA. Nintendo also<br />

recently announced it would branch out<br />

into theme parks through a tie-up with<br />

Universal Parks.<br />

Though console sales are slowing,<br />

Nintendo forecasts annual operating<br />

profits will roughly double to 50 billion<br />

yen ($419.71 million). For the year<br />

ahead, the company predict that Wii U<br />

sales will be roughly flat at around 3.4<br />

million consoles, while the 3DS portable<br />

console will shift 7.6 million units, down<br />

from 8.7 million a year earlier.<br />

Key Sources:<br />

• Reuters: Oculus to sell virtual reality<br />

headsets for consumers from early 2016<br />

• Gartner: Gartner Says Worldwide Video<br />

Game Market to Total $93 Billion in 2013<br />

• McKinsey Insights: Video games grow up<br />

Virtual reality technology company<br />

Oculus said it would start shipping the<br />

much-awaited consumer version of its<br />

Rift headset in the first quarter of 2016.<br />

Pre-orders for Rift will start later in<br />

<strong>2015</strong>. Facebook bought Oculus for<br />

$2bn in early 2014. Previous versions<br />

of the VR headset, available since<br />

2012, were aimed at developers who<br />

make games and run tests. The<br />

consumer version is widely expected<br />

sometime this year. The Oculus Rift has<br />

gone through several iterations since it<br />

was launched on Kickstarter in the<br />

summer of 2012. It's seen two<br />

development kits and multiple<br />

prototypes, most recently the Crescent<br />

Bay redesign that appeared last year.<br />

Facebook CEO Mark Zuckerberg hasn’t<br />

been shy about his ambitions for the<br />

Oculus Rift, stating that Facebook will<br />

need to sell 50-100m units in order to<br />

be considered an important platform.<br />

The scale of Zuckerberg’s aspirations<br />

can be seen in the contrast with the<br />

PlayStation Move and the Kinect which<br />

were both introduced in 2010. The<br />

Move had shipped 15m units by the<br />

end of 2012 and the Kinect had sold<br />

24m units by February 2013.<br />

In the recent McKinsey piece “Video<br />

games grow up,” McKinsey partner<br />

Jayson Chi, who heads the firm’s video<br />

game practice, argues that “[g]aming<br />

monetizes easily and abundantly.<br />

Mobile gaming is the fourth most<br />

popular activity after messaging,<br />

browsing, and watching video.”<br />

Keiji Inafune, the CEO of video game<br />

maker Comcept has stated that “for<br />

Japanese game companies to regain<br />

their global competitiveness, they will<br />

need to invest more creatively, act less<br />

like bureaucrats, and do a better job of<br />

understanding other cultures.”<br />

Even in a creative sector such as<br />

games, it is challenging for large,<br />

established organizations to change.<br />

In the West, unlike Japan, the model of<br />

production is similar to that seen in<br />

Hollywood. Top video game talent jumps<br />

from project to project, depending on<br />

what is needed where.<br />

Who will win the monetization battle as<br />

the industry shifts to more consumers in<br />

the East remains the sector’s largest<br />

unanswered question.<br />

7 +1 (212) 548 4548 www.skillbridge.co


• From <strong>2015</strong> to 20<strong>17</strong>, robot installations are estimated<br />

to increase by 12% on average per year.<br />

• In 2013, robot sales increased by 12% to <strong>17</strong>8,132<br />

units, the highest level ever recorded for one year.<br />

<strong>Exponential</strong> the Skillbridge Magazine<br />

Deeper Dives<br />

The cyborg future:<br />

robots show growth<br />

across industries<br />

More robots present across many industries and sectors<br />

Between 2008 and 2013, the number of robots sold per year increased by an average<br />

of 9.5%. In 2013, robot sales increased by 12% to <strong>17</strong>8,132 units - by far the highest<br />

figure ever recorded for one year. The primary recipients of industrial robots were the<br />

automotive, chemical, rubber, plastics, electronics, and food industries. In 2013, China<br />

overtook the US to become the biggest robot market with a share of 20% of the total<br />

supply. Five nations continue to dominate robot sales and usage: 70% of the total<br />

robot sales in 2013 were in Japan, China, the United States, Korea and Germany.<br />

From <strong>2015</strong> to 20<strong>17</strong>, global robot installations are estimated to increase by 12% on<br />

average per year. Linking the real-life factory with virtual reality will play an increasingly<br />

important role in global manufacturing. The robotics industry looks toward to a bright<br />

future as global competition requires modernization of production facilities.<br />

There are strong reasons to expect a new robot boom. Firstly, human-machine<br />

collaborations will open up new applications and attract new customers. Secondly,<br />

growing consumer markets require an expansion of production capacities and an<br />

increase in the variety of products which require flexible automation. Robots continue<br />

to improve the quality of human work by taking over dangerous, tedious and dirty jobs<br />

that are not possible or safe for humans to perform.<br />

North American robotics in focus<br />

Soft robots: a whole new world<br />

Robots>Humans<br />

According to PC Magazine, the top ten<br />

most vulnerable jobs that are likely to<br />

be taken over by robots are:<br />

1. Bank tellers<br />

2. Umpires/Referees/Sports Officials<br />

3. Insurance Appraisers<br />

4. Loan Officers<br />

5. Order Clerks<br />

6. Brokerage Clerks<br />

7. Insurance Policy Processing Clerks<br />

8. Timing Device Assemblers/Adjusters<br />

9. Data Entry Workers<br />

10. Library Technicians<br />

The least vulnerable jobs? Recreational<br />

Therapists, First-Line Supervisors of<br />

Mechanics, Installers, Repairers, and<br />

Emergency Management Directors.<br />

The robotic future<br />

Robot shipments set new records in<br />

2014, with 25,425 robots valued at<br />

$1.5bn being shipped to North<br />

American customers. The Robotic<br />

Industry Association reports the<br />

automotive industry was the primary<br />

driver of growth in 2014, with robot<br />

orders increasing 45% year over year.<br />

Within the automotive industry, the<br />

hottest robotic applications in Q1 of<br />

<strong>2015</strong> by units ordered were Material<br />

Handling (33%), Spot Welding (26%),<br />

and Coating & Dispensing (9%).<br />

Non-automotive industry robot<br />

purchases in North America grew at 7%<br />

over 2013. The standout nonautomotive<br />

industries in 2014 in terms<br />

of order growth were Plastics and<br />

Rubber (25%), Semiconductor and<br />

Electronics (21%), and Metals (16%).<br />

In 2013, the average robot density per<br />

10,000 employees in manufacturing<br />

sectors was 73 in the Americas, 82 in<br />

Europe, and 51 in Asia.<br />

Key Sources:<br />

• HBR: What Happens to Society When Robots<br />

Replace Workers?<br />

• International Federation of Robotics: World<br />

Robotics 2014 Industrial Robots Statistics<br />

• QZ: The future of robotics is soft and squishy<br />

For decades, robots have advanced the<br />

efficiency of human activity. Typically,<br />

robots are formed from bulky, stiff<br />

materials and require connections to<br />

external power sources. These features<br />

limit their dexterity and mobility. But<br />

new materials now allow for the<br />

development of "soft robots" that<br />

reconfigure their own shapes and<br />

moves using their own internally<br />

generated power.<br />

Soft robots have unique applications.<br />

Unlike a hard robot, a soft one can run<br />

into a human or animal (or wall) without<br />

causing much harm to either party.<br />

Their flexibility also makes them adept<br />

at tasks in tight, irregular spaces like<br />

the rubble of a collapsed building or an<br />

unexplored cave. For robots that move<br />

by creeping and crawling, hitting<br />

surfaces can actually be a good thing: it<br />

gives them purchase to move around<br />

the environment.<br />

Researchers at the University of<br />

Pittsburgh have created a polymer gel<br />

that mimics euglena mutabilis, a singlecell<br />

organism that uses energy to<br />

change its shape autonomously in order<br />

to move.<br />

The recent HBR piece “What Happens to<br />

Society When Robots Replace<br />

Workers?” considers how technological<br />

progress is typically achieved at an<br />

exponential rate.<br />

In perhaps the most famous example of<br />

rapid growth, information storage<br />

density in computer memory increased<br />

by a factor of five million between 1960<br />

and 2003, at times progressing at a rate<br />

of 60% per year.<br />

Foxconn, the firm that manufactures<br />

products for major companies including<br />

Apple, employs more than one million<br />

workers in China. In 2011, the company<br />

installed 10,000 robots, called Foxbots.<br />

Today, the firm installs them at a rate of<br />

30,000 per year. Each Foxbot costs<br />

about $20,000 and is used to perform<br />

routine jobs such as spraying, welding,<br />

and assembly.<br />

Terry Gou, Foxconn’s CEO, said, “We<br />

have over one million workers. In the<br />

future we will add one million robotic<br />

workers.” This means, of course, that<br />

the company will avoid hiring the next<br />

million human workers. The full effects<br />

of robot technology on labour market<br />

dynamics remains to be seen.<br />

8 +1 (212) 548 4548 www.skillbridge.co


<strong>Exponential</strong> the Skillbridge Magazine<br />

Deeper Dives<br />

We heart h charts<br />

Trane de Vore via flickr<br />

How has China’s economic growth<br />

slowed in recent years?<br />

China’s economic growth slowed to 7.4% in<br />

2014, downshifting to a level not seen in a<br />

quarter of a century and marking the end of<br />

a period of high growth that buoyed global<br />

demand for everything from iron ore to<br />

designer handbags. China continues to face<br />

a housing glut, soaring debt and<br />

overcapacity in many industries. Taken<br />

together, these factors are likely to continue<br />

to impede growth in <strong>2015</strong>.<br />

China’s GDP: % increase on a year earlier<br />

Source: Haver Analytics/National Bureau of Statistics<br />

How fast are video games growing?<br />

Technology research firm Gartner projects<br />

that worldwide video game revenue will<br />

grow to $111bn in <strong>2015</strong>. This figure<br />

includes mobile games, computer games,<br />

handheld video games and consoles.<br />

According to Gartner, there is a significant<br />

gain from the $79bn spent on video games<br />

in 2012. In 2011, the average player spent<br />

5.1 hours per week gaming. In 2013, that<br />

number rose to 6.3 hours.<br />

Mobile games revenue soars as more consumers are connected<br />

(Global mobile games revenue in US $bn, tablet devices in mn, and<br />

smartphone connections in mn, 2013-2018)<br />

Source: QZ.com<br />

Source: The New Republic<br />

In which parts of the world are robots<br />

gaining ground?<br />

In China, significant investments in robotic<br />

technology resulted in a substantial<br />

increase in the robot density of the<br />

automotive industry. Between 2006 and<br />

2013, the number of robot installations at<br />

automotive firms in China steadily<br />

increased from 51 to 281 robots per<br />

10,000 employees. All other sectors also<br />

increased the number of robot<br />

installations. In 2013, the overall robot<br />

density rate was only about 14 robots per<br />

10,000 employees.<br />

Annual supply of industrial robots 2012-2013<br />

and forecast for 2014-20<strong>17</strong><br />

Source: World Robotics 2014<br />

9 +1 (212) 548 4548 www.skillbridge.co


The Interview h<br />

<strong>Exponential</strong> the Skillbridge Magazine<br />

The Interview<br />

• This week’s interview is with Jocelyn Wyatt, Co-Lead and Executive Director of IDEO.org.<br />

• Prior to joining IDEO in 2007, Jocelyn worked in Kenya as an Acumen Fund Fellow with an agro-pharmaceutical<br />

company involved in the production of malaria treatments.<br />

• Wyatt is an advisory board member to the Clinton Global Initiative, Fenix International and Hattery, an Aspen<br />

Institute First Movers Fellow, and one of Foreign Policy Magazine’s Top Global Thinkers.<br />

At IDEO.org, you work on improving<br />

human-centered design. Can you describe<br />

what you mean by this?<br />

Human-centered design is a creative<br />

approach to problem solving.<br />

It’s an approach where we start by<br />

understanding people’s needs: by<br />

spending time with them, conducting<br />

interviews, doing observations, and trying<br />

to deeply understand people’s needs. We<br />

then distill our findings into a set of<br />

insights and opportunity areas, where we<br />

brainstorm a wide range of different<br />

solutions, and choose a few of them to<br />

prototype. In the next stage, we share our<br />

prototypes with others and get feedback.<br />

Finally, we work with organizations to<br />

create pilots, and scale up solutions.<br />

What problems that face the developing<br />

world do you think can be solved or<br />

diseases eradicated?<br />

One of the big ones that we’re working on<br />

right now is about reproductive health and<br />

access to reproductive services for<br />

adolescent girls in sub-Saharan Africa.<br />

Traditionally, reproductive health programs<br />

have focused on creating cost effective<br />

solutions for mothers in terms of birth<br />

spacing of babies and when they’ve<br />

finished having children. But very few<br />

interventions have focused on targeting<br />

adolescent girls. I believe that the issue of<br />

reducing unplanned pregnancies amongst<br />

unmarried adolescent girls is one that we<br />

at IDEO.org will be able to tackle in the<br />

next ten years.<br />

Sanitation is another issue where we’ve<br />

seen traction. I think making sanitation<br />

products more affordable and more<br />

desirable will certainly drive up usage of<br />

sanitation services and products.<br />

Another key area is agricultural<br />

technologies. This includes access to<br />

information and sensor technologies.<br />

Along with financial services and products<br />

for farmers, I think we’ll be able to see<br />

dramatic increases in yields, farmer<br />

productivity and income levels.<br />

Another issue we can tackle is the one of<br />

mobile money. We’ve done a lot of work on<br />

financial opportunity and access to mobile<br />

money products as well as making mobile<br />

money products more desirable and<br />

easier for people to use. For instance,<br />

we’ve done work on mobile micro-health<br />

insurance, on savings products, loan<br />

products, and transfers. The whole<br />

package on mobile phones can deliver<br />

really significant financial opportunities.<br />

IDEO and IDEO.org are famous for<br />

attracting top caliber talent. How do you<br />

maintain your brand integrity and what is<br />

the most fascinating thing you’ve learned<br />

from your work?<br />

In terms of brand integrity, it really does<br />

come from the first part of your question,<br />

which is attracting top caliber talent. We<br />

wouldn’t have the brand integrity that we<br />

did unless we were able to hire best in<br />

class designers to do the work. The<br />

integrity comes from being true to what we<br />

do and ensuring that we’re always proud<br />

of the design work that IDEO or IDEO.org<br />

does. I started IDEO.org in 2011 and it’s<br />

grown tremendously quickly.<br />

We’ve done really well at connecting with<br />

and partnering with nonprofits,<br />

foundations and philanthropists.<br />

Jocelyn Wyatt is the Co-Lead and Executive Director of IDEO.org, the nonprofit<br />

organization started by IDEO to address poverty-related challenges<br />

through design and to encourage the use of human-centered innovation<br />

in the social sector. Jocelyn’s work focuses on identifying non-profit and<br />

social enterprises with whom to partner and design innovative solutions.<br />

It is really fascinating to see how<br />

organizations that we’ve worked with are<br />

really embedding or applying humancentered<br />

design in their work or in their<br />

culture. We’ve developed a whole set of<br />

tools.<br />

Which partnership has been delivering<br />

impact to the developing world?<br />

The partnership we have with Unilever has<br />

been particularly effective. We’ve worked<br />

on both water and sanitation primarily in<br />

Africa with What’s Up and Unilever.<br />

Several years ago we designed the clean<br />

team venture in Ghana to provide access<br />

to affordable toilets for people in their<br />

homes with a service space model so that<br />

the waste would be collected a few times<br />

a week by a service operator.<br />

We also worked with Unilever to design a<br />

program in Kenya for water delivery in<br />

water kiosks. There are currently water<br />

kiosks outside of Nairobi for people to<br />

have access to clean drinking water who<br />

otherwise didn’t have access to it.<br />

A third business that we’ve developed and<br />

which is hopefully launching soon, is a pit<br />

latrine emptying business in Zambia. It’s<br />

basically a business that would allow<br />

people to get their pit latrines cleaned out<br />

as needed. That has been a great<br />

partnership for IDEO.org.<br />

I think what’s been even more rewarding<br />

is that What’s Up has hired humancentered<br />

designers. They’ve developed a<br />

whole program called What’s Up<br />

enterprises which is about designing<br />

social enterprises in line with needs of<br />

communities. They’ve really embraced<br />

and adopted human-centered design as<br />

part of their organization and use it in the<br />

way that they work.<br />

Online Extra: Read the full length interview,<br />

including a deeper discussion into the changing<br />

nature of cyber-security and cloud computing:<br />

www.skillbridge.co/JocelynWyatt<br />

10 +1 (212) 548 4548 www.skillbridge.co

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