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Rumbling on performativity_Frits Simon

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focussing at the outcome and speculating about the c<strong>on</strong>sequences of this document, I<br />

try to understand and to reflect up<strong>on</strong> what happened in preparing the document.<br />

I see that in four m<strong>on</strong>ths shifts evolved in the c<strong>on</strong>clusi<strong>on</strong>s and recommendati<strong>on</strong>s due<br />

to interacti<strong>on</strong>s am<strong>on</strong>g the members of the coordinati<strong>on</strong> team, and partly due to<br />

interacti<strong>on</strong>s with the instituti<strong>on</strong>al researcher and members of the executive board.<br />

Some shifts may have a great impact, but most of all for me the shifts clarify what<br />

seemed to be important to worry about. The shifts, which came about selecting and<br />

ignoring subjects, also clarify how issues are sorted before they are discussed with the<br />

members of the board and finally are circulated to others. Moreover, the shifts point to<br />

the different interests of the people involved and how these interests become real in<br />

the c<strong>on</strong>clusi<strong>on</strong>s and recommendati<strong>on</strong>s. The shifts express the micro-political process<br />

the coordinati<strong>on</strong> team passed through.<br />

One shift occurred from brand values to core values. This shift implicates that the<br />

values became interpreted as a normative frame which is or should be part of the<br />

identity of our employees. Brand values are <strong>on</strong>ly instrumental features of marketing.<br />

This shift is a rec<strong>on</strong>firmati<strong>on</strong> of earlier discussi<strong>on</strong>s in which we decided to speak of<br />

core values, although this was never formally decided neither by the coordinati<strong>on</strong><br />

team nor the board. This transfer was presented as evident and the presentati<strong>on</strong> of<br />

the value scan presented an opportunity to formalize this transfer by the way. I discussed<br />

it with Inez Reker and later <strong>on</strong> with Cees Corte and from that moment we<br />

started using core values as c<strong>on</strong>cept. Marc Claassen and Henk Rademakers agreed to<br />

that. By doing this we explicitly rec<strong>on</strong>nected the results of the evaluati<strong>on</strong> to the<br />

premise of the selected branding-model because this model proclaims that self-examinati<strong>on</strong><br />

is the cornerst<strong>on</strong>e of branding (Eck et al., 2008). Values should be an expressi<strong>on</strong><br />

of what you do and who you are instead of who you want (to suggest) to be. The<br />

broad self-examinati<strong>on</strong> with which this programme had started in 2009, had underlined<br />

this premise.<br />

C<strong>on</strong>sequential is a shift from Inez Reker’s interpretati<strong>on</strong> of a neutral appreciati<strong>on</strong> of<br />

the core values by the employees, towards our interpretati<strong>on</strong> in which is stated that<br />

employees underscore the core values. It is a shift in which a transiti<strong>on</strong> is made from a<br />

high level of indifference of employees towards acknowledgement. The discussi<strong>on</strong> <strong>on</strong><br />

this took place between especially Inez Reker and Cees Corte. For Cees Corte it was<br />

clear that the category neutral meant that the employees were familiar with the core<br />

values. Cees Corte realized that the limit values of our core values, which we had<br />

defined for what we did not want to be (e.g. informing or pedantic instead of inspiring)<br />

should not have been measured in a Likert-scale as if they were the under and upper<br />

side of the core values. Marc Claassen, Henk Rademakers and I agreed to that, so<br />

unilaterally we put aside a great deal of the c<strong>on</strong>clusi<strong>on</strong>s of Inez Reker. I supposed that<br />

for Cees Corte this methodological correcti<strong>on</strong> was also a matter of getting acknowledged<br />

that the branding programme had real impact. In a later c<strong>on</strong>versati<strong>on</strong> he<br />

c<strong>on</strong>vinced me that his real c<strong>on</strong>cern was about the flaw in the research design. In the<br />

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