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Rumbling on performativity_Frits Simon

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still far away from the day to day educati<strong>on</strong>al operati<strong>on</strong>s. Of course with the intenti<strong>on</strong><br />

that it will become part of the c<strong>on</strong>cern of everybody. For the other members of staff in<br />

educati<strong>on</strong>, research and the services it remains to be seen if these c<strong>on</strong>cerns are identified<br />

with, although somehow they are c<strong>on</strong>fr<strong>on</strong>ted with these subjects in their daily<br />

work. And it remains to be seen if board, deans, directors and advisers really share<br />

some sort of uniformity regarding these topics. My narratives point to something else.<br />

From a managerial perspective a rich array of c<strong>on</strong>venti<strong>on</strong>al means is employed to<br />

spread out the importance of the subjects. Speeches, best practices, purposive financial<br />

support, small presents, celebrati<strong>on</strong>s and extra allowances are introduced to<br />

stimulate the acceptance. Obliging agreements, individual performance appraisals and<br />

hierarchy are there to impose the acceptance of the policy.<br />

The dance between top down and bottom up approaches<br />

Around 2008-2009 as I menti<strong>on</strong>ed in chapter 3 am<strong>on</strong>g managers and board there<br />

were discussi<strong>on</strong>s and attempts to manage the UAS in a less top down and more<br />

bottom up way. The establishment of advisory boards, the attempt to involve many<br />

members of staff in the wiki and the way the internal branding project was organized<br />

were signs of what was then called a wish for co-creativity. However, shortly after<br />

these projects a blueprint for reshuffling the UAS was presented by the board and<br />

discussed under time pressure. In 2012 in short time the performance agreements<br />

were c<strong>on</strong>cluded, which – again under time pressure - were operati<strong>on</strong>alized with the<br />

help of strategy-maps (Kaplan and Nort<strong>on</strong>, 2004), a c<strong>on</strong>cept which was unknown in<br />

the organizati<strong>on</strong> up till then.<br />

Now I see that the way the UAS is managed has become a mixture of prescriptive and<br />

descriptive strategies (Mintzberg et al., 1998), in which participati<strong>on</strong> is promoted<br />

within the seemingly rock-solid boundaries of what apparently must be d<strong>on</strong>e. This is<br />

another point what is missed in the analysis of Mantere and Vaara (2008), as they<br />

suggest that participative development of strategies can go anyway.<br />

I have – metaphorically speaking - learned to see the dance between top down and<br />

bottom up approaches as alternating perspectives <strong>on</strong> how to involve members of staff<br />

in what has to be d<strong>on</strong>e. It is no free dance, going anywhere, but it is a dance within<br />

pre-given managerial resp<strong>on</strong>sibilities in which the manager assumes he or she acts as<br />

the choreographer of the performances. Sometimes the choreography aims at participating,<br />

sometimes it aims at implementati<strong>on</strong>.<br />

Managerial choreographers<br />

C<strong>on</strong>venti<strong>on</strong>al managerial resp<strong>on</strong>sibilities stretch out <strong>on</strong> designing organizati<strong>on</strong>al<br />

structures, designing systems of informati<strong>on</strong> and c<strong>on</strong>trol, installing and operating<br />

human resource systems, designing culture change programmes and developing<br />

appropriate political behaviour (Stacey, 2007). In the UAS managers (including me)<br />

seemingly have appropriated these resp<strong>on</strong>sibilities and are positi<strong>on</strong>ed as the <strong>on</strong>es to<br />

7. <str<strong>on</strong>g>Rumbling</str<strong>on</strong>g> <strong>on</strong> <strong>performativity</strong>: a reflexive perspective <strong>on</strong> advisory work | 183

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