Global Helpdesk Outsourcing-Key vendors in this market space 2015-2019
Order The Report "Global Helpdesk Outsourcing Market 2015-2019" Given By Big Market Research @ +1 (855) 711-1555(TOLL FREE) Get The Copy Of This Report On : http://www.bigmarketresearch.com/global-helpdesk-outsourcing-2015-2019-market About Helpdesk Outsourcing: Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk. Analysts forecast the Global Helpdesk Outsourcing market to grow at a CAGR of 5.7 percent over the period 2014-2019.
Order The Report "Global Helpdesk Outsourcing Market 2015-2019" Given By Big Market Research @ +1 (855) 711-1555(TOLL FREE)
Get The Copy Of This Report On : http://www.bigmarketresearch.com/global-helpdesk-outsourcing-2015-2019-market
About Helpdesk Outsourcing:
Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk.
Analysts forecast the Global Helpdesk Outsourcing market to grow at a CAGR of 5.7 percent over the period 2014-2019.
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<strong>Global</strong> <strong>Helpdesk</strong><br />
<strong>Outsourc<strong>in</strong>g</strong><br />
Market<br />
<strong>2015</strong>-<strong>2019</strong>
Report Description<br />
About <strong>Helpdesk</strong> <strong>Outsourc<strong>in</strong>g</strong><br />
• <strong>Helpdesk</strong> outsourc<strong>in</strong>g refers to the process of engag<strong>in</strong>g an external resource or<br />
service provider to provide technical support to employees and manage the same. It<br />
has ga<strong>in</strong>ed <strong>in</strong> popularity over the past few years as firms are seek<strong>in</strong>g to m<strong>in</strong>imize <strong>in</strong>house<br />
expenses. Apart from the <strong>in</strong>herent cost advantages, it can aid <strong>in</strong> enhanc<strong>in</strong>g<br />
the productivity with<strong>in</strong> a short time because of a well-tra<strong>in</strong>ed and cont<strong>in</strong>uously<br />
monitored workforce. Scalability <strong>in</strong> terms of handl<strong>in</strong>g of calls can also be ensured.<br />
These services are also provid<strong>in</strong>g a competitive edge to the SMBs that do not have<br />
the resources to build and ma<strong>in</strong>ta<strong>in</strong> a technical help desk.<br />
• Analysts forecast the <strong>Global</strong> <strong>Helpdesk</strong> <strong>Outsourc<strong>in</strong>g</strong> <strong>market</strong> to grow at a CAGR of 5.7<br />
percent over the period 2014-<strong>2019</strong>.<br />
Get The Copy Of This Report On : http://www.big<strong>market</strong>research.com/globalhelpdesk-outsourc<strong>in</strong>g-<strong>2015</strong>-<strong>2019</strong>-<strong>market</strong>
Covered <strong>in</strong> <strong>this</strong> report<br />
• The <strong>Global</strong> <strong>Helpdesk</strong> <strong>Outsourc<strong>in</strong>g</strong> <strong>market</strong> can be segmented <strong>in</strong>to two: Outsourced<br />
Level 1 and Level 2 Support Services and Outsourced Technical <strong>Helpdesk</strong> Support<br />
Services.<br />
• The report also covers the End-user and Geographical segmentation of the <strong>Global</strong><br />
<strong>Helpdesk</strong> <strong>Outsourc<strong>in</strong>g</strong> <strong>market</strong>.<br />
• <strong>Global</strong> <strong>Helpdesk</strong> <strong>Outsourc<strong>in</strong>g</strong> Market <strong>2015</strong>-<strong>2019</strong>, has been prepared based on an <strong>in</strong>depth<br />
<strong>market</strong> analysis with <strong>in</strong>puts from <strong>in</strong>dustry experts.<br />
• The report covers the <strong>market</strong> landscape and profile of key <strong>vendors</strong> operat<strong>in</strong>g <strong>in</strong> <strong>this</strong><br />
<strong>market</strong>.
<strong>Key</strong> Segment<br />
<strong>Key</strong> Regions<br />
• Americas<br />
• APAC<br />
• EMEA<br />
<strong>Key</strong> Vendors<br />
• CSC<br />
• HCL Technologies<br />
• HP Enterprise Services<br />
• IBM<br />
Other Prom<strong>in</strong>ent Vendors<br />
• Atos<br />
• Attivasoft<br />
• CGI Group<br />
• Ciber<br />
• CompuCom<br />
• Dell
<strong>Key</strong> Market<br />
Market Driver<br />
• Consumerization of IT<br />
• For a full, detailed list, view our report<br />
Market Challenge<br />
• Risk of Data Security Breach<br />
• For a full, detailed list, view our report<br />
Market Trend<br />
• Integration of <strong>Helpdesk</strong> with IT Management Software<br />
• For a full, detailed list, view our report<br />
To Get More Details Enquire @ http://www.big<strong>market</strong>research.com/reportenquiry/221052
<strong>Key</strong> Questions Answered <strong>in</strong> <strong>this</strong> Report<br />
• What will the <strong>market</strong> size be <strong>in</strong> <strong>2019</strong> and what will the growth rate be?<br />
• What are the key <strong>market</strong> trends?<br />
• What is driv<strong>in</strong>g <strong>this</strong> <strong>market</strong>?<br />
• What are the challenges to <strong>market</strong> growth?<br />
• Who are the key <strong>vendors</strong> <strong>in</strong> <strong>this</strong> <strong>market</strong> <strong>space</strong>?<br />
• What are the <strong>market</strong> opportunities and threats faced by the key <strong>vendors</strong>?<br />
• What are the strengths and weaknesses of the key <strong>vendors</strong>?
Table Of Content<br />
01. Executive Summary<br />
02. List of Abbreviations<br />
03. Scope of the Report<br />
04. Market Research Methodology<br />
05. Introduction<br />
06. Market Landscape<br />
07. Market Segmentation by Service<br />
08. Market Segmentation by End-users<br />
09. Geographical Segmentation<br />
10. Buy<strong>in</strong>g Criteria<br />
11. Market Growth Drivers<br />
12. Drivers and their Impact<br />
13. Market Challenges<br />
14. Impact of Drivers and Challenges<br />
15. Market Trends<br />
16. Trends and their Impact<br />
18. <strong>Key</strong> Vendor Analysis<br />
19. Other Reports <strong>in</strong> <strong>this</strong> Series
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