Download Presentation - Plante Moran

Download Presentation - Plante Moran Download Presentation - Plante Moran

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Introduction Although a company may outsource tasks to a service organization, company management retains its responsibility for the outsourced tasks and the manner in which they are performed. For this reason, it is important for service organizations to provide their customers with sufficient information about the system used to perform outsourced tasks. In order to provide customers with assurance that stakeholder expectations are met, a service organization needs a process for: Developing procedures to identify risks resulting from its outsourcing relationships. Assessing those risks. Identifying controls at the service organizations that address the risks. Evaluating the suitability of the design and operating effectiveness of the service organization’s controls. Implementing and maintaining controls to address risks not addressed by controls at the service organization. 4

Service Organizations that need a SOC review Medical & insurance claims processors Cloud Computing / Software as a service Data Center Hosting Payroll processing Loan servicing Mortgage servicers Custodians for investment companies Sub-service Organizations 5

Introduction<br />

Although a company may outsource tasks to a service organization, company management retains its<br />

responsibility for the outsourced tasks and the manner in which they are performed. For this reason, it is<br />

important for service organizations to provide their customers with sufficient information about the system<br />

used to perform outsourced tasks. In order to provide customers with assurance that stakeholder<br />

expectations are met, a service organization needs a process for:<br />

Developing procedures to identify risks resulting<br />

from its outsourcing relationships.<br />

Assessing those risks.<br />

Identifying controls at the service organizations<br />

that address the risks.<br />

Evaluating the suitability of the design and<br />

operating effectiveness of the service<br />

organization’s controls.<br />

Implementing and maintaining controls to address<br />

risks not addressed by controls at the service<br />

organization.<br />

4

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