Recruitment Temps Booklet - VIP Payroll

Recruitment Temps Booklet - VIP Payroll Recruitment Temps Booklet - VIP Payroll

vippayroll.co.za
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vip placements<br />

temp introduction


Introduction to Softline <strong>VIP</strong> Placements<br />

The success of Softline <strong>VIP</strong>’s products has seen a<br />

tremendous growth in the demand for skilled<br />

employees to manage <strong>VIP</strong> <strong>Payroll</strong> solutions for<br />

companies.<br />

<strong>VIP</strong> Placements assists companies to place<br />

employees skilled on the <strong>VIP</strong> system in temporary<br />

and permanent positions<br />

We are an innovator and industry leader and<br />

have established partnerships with <strong>VIP</strong> clients to<br />

provide an individually customized and personal<br />

approach to employment.<br />

We don’t just place people; we offer a<br />

comprehensive recruitment solution to suit the<br />

unique and individual needs of the employer and<br />

the candidate.<br />

Why does <strong>VIP</strong> offer this service?<br />

Due to South Africa’s changing workplace<br />

environment, recruitment has become a major<br />

component of successfully managing a business.<br />

Softline <strong>VIP</strong> is uniquely placed to evaluate<br />

potential candidates in our assessment centre<br />

where experienced <strong>VIP</strong> consultants evaluate a<br />

candidate’s level of experience on the <strong>VIP</strong><br />

system.<br />

Peace of Mind<br />

<strong>VIP</strong> Placements will customize the recruitment<br />

process according to individual requirements.<br />

This ensures that we deliver the best results all<br />

the time.<br />

<strong>VIP</strong> Placements invite you to contact us at any<br />

time. We give honest feedback at every step of<br />

the recruitment process.<br />

Why you get peace of mind:<br />

We administer on‐site written and<br />

computer‐based technical testing<br />

(included as part of your recruitment<br />

solution)<br />

All our placement consultants are<br />

experts on the <strong>VIP</strong> <strong>Payroll</strong> software<br />

We screen the applicants, schedule<br />

interviews and ensure that applicants<br />

arrive on time.<br />

Our aim is to manage any career<br />

transition with the appropriate<br />

discretion and professionalism<br />

Services<br />

The complete rage of services offered by Softline<br />

<strong>VIP</strong> Placements:<br />

Placement of permanent and temporary<br />

personnel<br />

Extensive screening and interviewing of<br />

all candidates with a <strong>VIP</strong> specific<br />

emphasis<br />

Sourcing <strong>VIP</strong>‐skilled payroll, human<br />

recourses and financial administrators or<br />

managers with the necessary level of<br />

expertise required by companies<br />

Interviewing applicants to establish that<br />

basic requirements are met<br />

Comprehensive <strong>VIP</strong> assessment centre<br />

Criminal and ITC checks<br />

References<br />

About Softline <strong>VIP</strong><br />

We are Africa’s leading supplier of payroll and<br />

human resource management solutions. Founded<br />

in 1985, the company now boasts more than 600<br />

employees and more than 24 000 companies use<br />

our software.


Welcome!<br />

Welcome to the <strong>VIP</strong> Temporary Placements team. This guide will provide you with helpful information to<br />

aid you during your time as a <strong>VIP</strong> temporary employee.


Index<br />

1. Introduction<br />

Vision statement<br />

Core purpose<br />

Core values<br />

2. Professionalism<br />

Dress code<br />

The way we speak<br />

Body language<br />

3. Leave Application<br />

4. Hours Worked / Timesheets<br />

5. Temporary Assignment Report<br />

6. Temporary Placement Process<br />

7. Confidentiality<br />

8. Discipline<br />

9. Temporary Placement Staff Procedures<br />

10. Restraint<br />

11. Telephonic Support (TS)<br />

12. The role of a Softline <strong>VIP</strong> Placements Temporary Employee<br />

13. Useful Tips<br />

Questions commonly asked in an interview<br />

Useful interview questions that you can use<br />

Preparation<br />

Practice interviewing<br />

Research the company<br />

Dress for success<br />

Guidelines for working with your placement consultant<br />

14. Contact Details for Placement Consultants<br />

15. Annexure<br />

a. Labour Broking Agreement<br />

b. Labour Broking Agreement Annexure B<br />

c. Employee Contract<br />

d. New employee information sheet<br />

e. Timesheet<br />

f. Assignment Report<br />

g. Leave application form


1. Introduction<br />

Softline <strong>VIP</strong> sells a service and we differentiate ourselves from other companies in our industry in<br />

the way we render our services. Our clients don’t only buy our exceptional software they also buy<br />

our knowledge and practical expertise.<br />

Since service delivery forms the cornerstone of our business your professionalism must always be<br />

in line with our company’s customer intimacy discipline. This forms the basis of long‐term<br />

relationships with our clients.<br />

Every individual’s attitude towards service delivery is crucial factor at Softline <strong>VIP</strong> because it has<br />

such a great influence on our client’s perceptions. We believe that if everyone renders a<br />

professional, high quality service we will continue to grow stronger in our role as the leader of the<br />

payroll and HR industry in Africa.<br />

Temporary placement staff procedures play a vital role in our culture and are changed and<br />

adapted on continuous basis to keep up with the ever‐changing work environment in South<br />

Africa.<br />

In order to promote our established professional image we have to adhere to strict standards and<br />

procedures. Every Softline <strong>VIP</strong> temporary employee needs to believe in these standards and<br />

follow them constantly.<br />

<br />

<br />

<br />

Vision statement<br />

To become the only significant service company in the <strong>Payroll</strong> and HR Market.<br />

Core Purpose<br />

To help companies manage their employees more successfully by providing a superior<br />

payroll and HR solution.<br />

Core Values<br />

Caring for people<br />

Service excellence<br />

Commitment to quality<br />

Honesty and integrity<br />

Innovation<br />

2. Professionalism<br />

Professionalism is one of the most important requirements for a successful Softline <strong>VIP</strong><br />

temporary employee. When a client pays for a service, they expect to see someone who<br />

complies with their standards.<br />

Think about how quickly you form an impression of someone when you first meet. This<br />

impression is probably not accurate and it won’t be fair or justified, but it exists nonetheless. It’s<br />

part of our nature. Time is the only element that gives us the benefit of changing this first<br />

impression.<br />

<br />

Dress code<br />

What we wear is important – a professional image is not negotiable. Softline <strong>VIP</strong> has a<br />

few rules regarding office wear and you should use them as a guideline.


Always dress professional on the first day of arrival at a client. It’s better to show up in a<br />

suit and find the company has a casual dress code than to arrive in a pair of jeans and<br />

finding everyone else in formal business wear. Assess the company’s dress code in the<br />

first few days dress accordingly in the future.<br />

<br />

The way we speak<br />

This includes not only your language use, but also the way you speak and address other<br />

people. Speak slowly (not too slowly), clearly (not too softly) and with confidence. Your<br />

self confidence and your confidence in our software system put the client at ease. Don’t<br />

become too casual – always address others with the utmost respect.<br />

Patience, friendliness and courtesy are three important building blocks of professionalism.<br />

No matter what the circumstances, always listen patiently and react in a friendly manner.<br />

Temporary employees should project an image that says “Nothing is asking too much”!<br />

<br />

Body language and smoking<br />

This is the way we walk, sit, stand, eat, drink etc. Clients notice small things like chewing<br />

gum, slurping your tea or juice, constantly fiddling with your hair or any other habit. Make<br />

sure that your body language always shows your professionalism. Sitting slumped back in<br />

your chair may indicate a lack of interest, energy and concern. This position shows that<br />

you are unapproachable or disinterested.<br />

An important note if you smoke: Under NO circumstances may you smoke while you’re<br />

busy working at a client. Ask the client if he or she would mind if you take a smoke break<br />

and where the appropriate place is e.g. a smoking room, balcony etc. (Do not proceed to<br />

chain –smoke!) Remember that the client is paying for the time that you spend at the<br />

premises.<br />

<br />

Avoid the following<br />

<br />

<br />

<br />

<br />

<br />

<br />

Repeated Gestures – flicking your hair back, etc.<br />

Fists – this is perceived as a signal of hostility<br />

Folded arms – shows you are unapproachable and disinterested<br />

Picking fluff, etc. of your clothes as you speak. This can be interpreted as a<br />

gesture of distaste or a desire to get rid of whoever is there at the time.<br />

Tapping your feet or fingers ‐ can be interpreted as impatience.<br />

Raising your voice or allowing a sarcastic or ironic tone into it.<br />

3. Leave Application<br />

All the details regarding your leave are in the contract you signed and we will give you a copy of<br />

the contract for your records. If you do need to take any leave, please fill in a leave application<br />

form (see the annexure), have it signed by the client and fax it to your placements consultant.<br />

Should you be sick on a Friday or Monday or the day before or after a public holiday a sick note<br />

from a doctor will be required. Annual leave must be approved by both the client you are<br />

assigned to as well as <strong>VIP</strong> placements. This has to be requested at least 24 hours in advance.<br />

<br />

Annual leave<br />

Annual leave must be taken in accordance with the client’s policies and<br />

procedures. Always confirm your leave arrangements with the client and your<br />

placements consultant at Softline <strong>VIP</strong>


You will accrue leave at an amount equal to 1 day for every 17 days that you work<br />

at your assigned client.<br />

A leave application form needs to be filled in and signed by the client and then<br />

faxed through to your placements consultant<br />

<br />

<br />

Sick leave<br />

You will be entitled to sick leave of 1 day for every 26 days that you worked for<br />

the period which you worked at the client where you have been placed. If you are<br />

absent for more that 2 days or an a Monday or Friday of any day linked to a public<br />

holiday, due to illness or injury, a doctors medical certificate must be obtained<br />

and submitted to Softline <strong>VIP</strong> placements<br />

Family responsibility leave<br />

The provisions for family responsibility leave do not apply to workers who work<br />

less than<br />

4 months for their employer<br />

4 days a week for a one employer<br />

24 hours a month<br />

Leave over and above that provided for by the act (based on legislation in<br />

section 27, of the basic condition of employment act)<br />

Reasons for leave – you may take family leave:<br />

When your child is born<br />

When your child is sick<br />

In the event of the death of your<br />

Spouse of life partner<br />

Parent or adoptive parent<br />

Grandparent<br />

Child or adopted child<br />

Grandchild<br />

Sibling.<br />

Proof – employers may require reasonable proof of the birth, illness or death<br />

for which a worker requests leave.<br />

4. Hours worked<br />

Timesheets – A timesheet needs to be filled in for all hours worked. Cutoff dates for time sheets<br />

have to be met to ensure correct payment of hours. Payment for a particular month is for the<br />

hours worked up to and including the cutoff date. A reminder in the form of a sms will be sent to<br />

you to inform you of when the cutoff date will be. Please contact your placements consultant if<br />

you are unsure. Your timesheet should run from the day after the last cutoff date up to and<br />

including the current cutoff date. All leave days taken must be detailed on the timesheet. Should<br />

you not send your timesheet through we will not be able to pay you. A copy of your timesheet on<br />

Excel must be completed, printed and signed by the client and then faxed or scanned and emailed<br />

to your placements consultant.


No salary advances can be made unless arranged with the Placements Manager.<br />

Before working overtime you should confirm with the client that you are allowed to work<br />

overtime and that the client will pay you for the overtime that you worked.<br />

5. Temporary Assignment Report<br />

An assignment report must be submitted on a monthly basis or when the contract ends at the<br />

client. This report needs to be signed off by the client. This is a detailed description of your duties<br />

and responsibilities at the client that you are working for and also a tool to keep record of any<br />

changes or any instructions given by the client. We need this information to update your CV and<br />

to keep your details as current as possible. (Annexure 6)<br />

6. Temporary Placement Procedure<br />

The following process is followed when we receive a new contract from a client:<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Softline <strong>VIP</strong> Placements will contact you and will give you a job specification over the<br />

telephone.<br />

The client’s company name, contact person and telephone number will be given to you if you<br />

are interested in the temporary position.<br />

We would prefer it if you contact the client regarding directions and parking arrangements<br />

A fixed or variable contract of employment will be forwarded to you before commencing<br />

work at the client. A new contract needs to be signed for each temporary position available.<br />

(Annexure 1 and Annexure 2)<br />

The employment contract contains information about working hours, and the personnel that<br />

you need to report to. Please confirm lunchtime arrangements with the client. (Annexure 3)<br />

A timesheet will be provided, please complete all hours worked carefully. Hours are<br />

recorded in hours and decimals and not hours and minutes. All timesheets have to be filled<br />

in electronically and sent through via email of fax and has to be signed by your client.<br />

(Annexure 5)<br />

Please complete your personal information and banking details carefully to avoid delay with<br />

salary payment<br />

Your temporary placements consultant will phone you regularly to make sure that everything<br />

is in order at the client. Please feel free to contact the consultant if you need any<br />

information<br />

All salary information is confidential, please do not discuss salary issues with your client.<br />

Please see Annexure 4 for the New Employee information sheet – this needs to be filled in<br />

ASAP so that we can load you onto our payroll.<br />

An assignment report must be submitted on a monthly basis or when the contract ends at<br />

the client. We need this information to update your cv and to keep your details current.<br />

(Annexure 6)<br />

7. Confidentiality<br />

You may not during or after your employment divulge or communicate to any person the trade<br />

secrets of the client where you are placed or any other confidential information which you may<br />

have or acquire in relation to the client’s affairs and operations or the affairs and operations of its<br />

clients, customers or suppliers.


8. Discipline<br />

You will be subject to the disciplinary procedures and rules of the client as determined from time<br />

to time. Also, since you are a Softline <strong>VIP</strong> temporary employee you will also be subject to the<br />

disciplinary procedure and rules of Softline <strong>VIP</strong>, if and where applicable (Please refer to your<br />

employee contract).<br />

9. Temporary placement staff procedure<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Phone the client beforehand to introduce yourself, confirm the date and time of the<br />

appointment<br />

Get directions where applicable<br />

Be on time – if you realize that you are going to be late due to traffic, phone your temporary<br />

placements consultant and the client to apologize for the inconvenience.<br />

When introducing yourself to the client, make sure that you meet all the parties involved<br />

Make sure that you understand what is expected of you. Always ask if you are not sure what<br />

the assignment entails<br />

Complete the assignment report and discuss the report with your client and ask the client to<br />

sign<br />

Submit your timesheet and assignment reports<br />

10. Restraint<br />

You hereby undertake that you will not work for or render any service directly or indirectly to the<br />

client where you are placed for a period of 12 (twelve) months after the termination of this<br />

agreement for whatever reason without the prior written consent of Softline <strong>VIP</strong>. (see Annexure)<br />

You agree that the restraint as discussed above is reasonable and necessary to protect <strong>VIP</strong><br />

Softline‘s business interests.<br />

11. Telephonic Support<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

When using our telephonic support service makes sure you are always friendly and at no<br />

stage ever lose your patience. We are working for the same company.<br />

Communicate with the client if you need to phone <strong>VIP</strong>’s support line. Don’t let the client<br />

think that you are on the phone the whole day.<br />

Tell the <strong>VIP</strong> support consultant that you are a <strong>VIP</strong> Placements temporary employee and ask<br />

the support consultant to phone you back. Alternatively ask your <strong>VIP</strong> Placements consultant<br />

to assist you with support queries<br />

Ensure that you are at a PC where the <strong>VIP</strong> software has been loaded when phoning<br />

Have your site code ready (this number appears on the Softline <strong>VIP</strong> screen where all<br />

companies are listed)<br />

Keep a Softline <strong>VIP</strong> “log book” (log the date, the consultant name, problem and answer,<br />

reference number)<br />

Make sure that you understand the solution and feel satisfied with the answer before putting<br />

down the phone.<br />

12. Your role as a <strong>VIP</strong> Placements temporary employee<br />

A Softline <strong>VIP</strong> temporary employee is an employee of Softline <strong>VIP</strong>. A temporary employee is not a<br />

Softline <strong>VIP</strong> consultant and therefore cannot act as a consultant. A temporary employee may not


make any payroll set‐up changes e.g. adding earning and deduction lines, changing methods of<br />

calculation, changing or writing reports.<br />

A temporary employee will be held responsible for all the payroll changes that have been made.<br />

The client must sign the assignment report if they ask you to make changes that you are not<br />

comfortable with. If not sure then please contact your placements consultant<br />

13. Useful Tips<br />

<br />

Most frequently asked questions in an interview:<br />

Q: Tell me about yourself.<br />

A: Use this time to outline your qualifications, career history and your range of skills. Place<br />

a specific focus on those skills that are relevant to the job on offer.<br />

Q: What have been your achievements to date?<br />

A: Select an achievement that is as recent as possible. Identify skills you used in this<br />

achievement<br />

Q: Tell me the most difficult situation you have had to face and how you tackled it?<br />

A: Select a difficult work situation that was not caused by you. Explain how you identified<br />

the problem and outline any solutions that you applied to overcome the problem.<br />

Q: What are your strengths?<br />

A: A common interview question that will certainly be put to you. Ensure that you are as<br />

prepared for this question. Mention 2‐3 of your main strengths that you believe will<br />

benefit the employer on a personal and professional level.<br />

Q: What are your weaknesses?<br />

A: Either use a professional weakness such as a lack of experience (not ability) on your<br />

part in one area that is not vital for the job, or use a personal weakness and show the<br />

steps that you have taken to combat it.<br />

Q: Why do you want to leave your current employer?<br />

A: State how you are looking for more challenge, responsibility, experience and a change<br />

of environment and explain why you feel you are no longer receiving these things from<br />

your current role and reinforce that you believe the role you are interviewing for can<br />

provide this.<br />

<br />

Useful questions that you can use in an interview<br />

<br />

<br />

<br />

<br />

<br />

<br />

What will my responsibilities be?<br />

How will you assess my performance?<br />

What would your expectations be of me in order to be a success?<br />

Who will I report to and are there persons reporting to me?<br />

What encouragement is given to undertake further training?<br />

What is the company culture and working environment


Preparation<br />

Unfortunately, too many candidates are unprepared to talk about themselves. You may be<br />

dressed for success on interview day, but if you can’t convince the interviewer face‐to<br />

face that you are right for the job, you won’t get the job. It’s that simple and that tough.<br />

The only way to distinguish yourself from the competition is to present your qualifications<br />

and yourself more effectively and persuasively than the other applicants do.<br />

<br />

Practice interviewing<br />

A simple way to overcome the stress associated with interviews is to do some practice<br />

interviewing. Ask your recruiter, a spouse, a relative or a friend to provide constructive<br />

criticism and conduct realistic interviews.<br />

Do the practice interview in a context as close to a real interview situation as you can.<br />

Give the interviewer your resume. Tell him/her to assume that they’ve never met you.<br />

Play it straight. After the interview is over, discuss your performance and ask for honest<br />

critiques. Get suggestions on how to improve your presentation. Remember, once you<br />

start doing real interviews you will almost never get direct, candid feedback, so take<br />

advantage of the opportunity during this practice stage.<br />

<br />

<br />

Research the company<br />

Find out as much about the company’s history, competitive environment and future as<br />

you can. Candidates who arrive at interviews completely unprepared are remembered for<br />

all the wrong reasons. Instead of showcasing their competence and thoroughness, they<br />

display a “wing‐it” mentality that doesn’t bode well with employers.<br />

Dress for success<br />

Be sensible about how you dress. Many experts on interviewing give countless tips on<br />

what to wear, which colors to shy away from, what to carry, etc. The real rule for how to<br />

dress and what to carry is to use common sense. Look neat and clean. Perfumes or<br />

cologne should be kept to a minimum. Dress appropriately for the position for which you<br />

are applying. Jewellery should be minimal and in good taste. Don’t wear jewellery that is<br />

going to dangle or distract. Please do not smoke or chew gum even if offered. Make sure<br />

your shoes are polished.<br />

Your failure to use common sense in the area of dress is likely to have two effects, neither<br />

of which will help you get a job. First, it may make the interviewer uncomfortable. Second,<br />

and more important, it will mark you as lacking in good judgment. If you are still unsure<br />

about the most appropriate attire for an interview, ask your placements consultant to<br />

help you make the right decisions.<br />

Remember: Attitude is everything. Be confident in yourself and the skills you are selling.<br />

Believe you can achieve anything!<br />

<br />

Guidelines for working with recruiters<br />

The key to a successful relationship with your Temporary Placements consultant is<br />

honesty and trust. Here are some guidelines you can follow to get the most from the<br />

relationship:<br />

<br />

Be sure that you are serious about looking for a new job before approaching an<br />

agency


Ask recruiters openly if they think they can help you and how. In turn, share your<br />

relevant search activities with them.<br />

Offer names of other candidates who may fit a search firm’s profile. In appreciation<br />

they may set up more interviews for you.<br />

Be honest about your financial needs and goals.<br />

Accept their role as intermediary. Until you are hired by an employer, a recruiter’s<br />

job is to function as a go‐between.<br />

Constant feedback on how the assignment is progressing will keep the placements<br />

consultant informed to decrease any negative situation.<br />

14. Placement Consultants Contact Details<br />

Sanett Potgieter<br />

012 420 7047<br />

sanettp@vippayroll.co.za<br />

Marizelle Vogel<br />

012 420 7047<br />

marizellev@vippayroll.co.za<br />

Anja Pretorius<br />

012 420 7171<br />

anjap@vippayroll.co.za<br />

15. Annexure<br />

Find the following documents below:<br />

a. Labour Broking Agreement<br />

b. Labour Broking Agreement Annexure B<br />

c. Employee Contract<br />

d. New employee information sheet<br />

e. Timesheet<br />

f. Assignment Report<br />

g. Leave application form


Attention: «pers_salutation» «pers_firstname» «pers_lastname»<br />

«comp_name»<br />

«addr_address1»<br />

«addr_address2»<br />

«addr_postcode»<br />

Date: 12 May 2008<br />

Tel: «pers_phonefullnumber»<br />

Fax: «pers_faxfullnumber»<br />

Email: «pers_emailaddress»<br />

Dear «pers_salutation» «pers_lastname»,<br />

LABOUR BROKING AGREEMENT<br />

Entered into by and between:<br />

«comp_name»<br />

Registration No.: «comp_regno»<br />

(Hereinafter referred to as the “CLIENT”)<br />

And<br />

SOFTLINE <strong>VIP</strong><br />

A DIVISION OF SOFTLINE (PTY) LTD<br />

Registration No.: 2003/015693/07<br />

(Hereinafter referred to as the “LABOUR BROKER”)<br />

(Please initial)<br />

Page 1 of 10


WHEREAS:<br />

The CLIENT is a natural person, or juristic person<br />

or statutory body duly incorporated in accordance<br />

with the laws of the Republic of South Africa.<br />

SOFTLINE <strong>VIP</strong>, A DIVISION OF SOFTLINE (PTY) LTD<br />

LABOUR BROKER is a temporary employment<br />

service as contemplated in terms of Paragraph<br />

198(1) of the Labour Relations Act, 66 of 1995 or<br />

any statute for the time being replacing, extending<br />

or modifying same.<br />

AND WHEREAS:<br />

The CLIENT and the LABOUR BROKER have agreed<br />

to enter into a Labour Broking Agreement on the<br />

terms and conditions as set out as follows:<br />

THE PARTIES AGREE AS FOLLOWS:<br />

1. Appointment<br />

1.1 The CLIENT hereby appoints the LABOUR<br />

BROKER for the provision of labour<br />

according to the requirements as set out in<br />

Annexure “A” (Position Requirements)<br />

hereto based on the provisions as set out in<br />

Annexure “B” (“Placement Provisions”)<br />

which contains the details of the<br />

appointment at the CLIENT.<br />

2. Duration<br />

2.1 This agreement shall commence on the date<br />

of signature hereof and shall continue until<br />

automatically terminated upon expiry of<br />

the period stipulated in clause 6 of<br />

Annexure “B” or as otherwise terminated in<br />

accordance with the provisions of this<br />

agreement.<br />

3. Labour Broker’s Obligations<br />

3.1 The LABOUR BROKER agrees and undertakes<br />

that at all times during the continuance in<br />

force of this agreement it shall:<br />

3.1.1 make use of its best endeavours to ensure<br />

that the contract labourers are either<br />

citizens of the Republic of South Africa or<br />

alternatively, immigrants, who possess the<br />

necessary Work and Residency Permits;<br />

which shall be valid for the duration of the<br />

contract with the CLIENT;<br />

3.1.2 prior to supplying any labour, take such<br />

steps, as are reasonably practicable, and do<br />

not offend the rights of individuals so as to<br />

ensure that none of the contract labourers<br />

have a record of serious misconduct from<br />

previous employers that would negatively<br />

impact on the inherent requirements of the<br />

position as stipulated in Annexure “A”<br />

hereto;<br />

3.1.3 all contract labour supplied to the CLIENT<br />

by the LABOUR BROKER shall be on the<br />

terms and conditions of employment, as<br />

agreed between the CLIENT and the<br />

LABOUR BROKER from time to time;<br />

3.1.4 insofar as it is reasonably practicable<br />

manage and monitor the human resources<br />

function in so far as contract labour is<br />

concerned;<br />

3.1.5 conduct the industrial relations function in<br />

so far as the contract labour is concerned in<br />

accordance with the requirements of fair<br />

labour practice and the Labour Relations<br />

Act, 66 of 1995 or any statute for the time<br />

being replacing, extending or modifying<br />

same;<br />

3.1.6 make use of its best endeavours to ensure<br />

that contract labour complies with the<br />

CLIENT's requirements and instructions and<br />

in the absence of any such requirement or<br />

instruction, in relation to any particular<br />

matter, to act in such manner as it<br />

reasonably considers to be the most<br />

beneficial to the CLIENT's interests;<br />

3.1.7 make use of its best endeavours to ensure<br />

that it, its employees, agents, associates or<br />

representatives take reasonable steps to be<br />

acquainted with current safety and security<br />

regulations of the CLIENT as well as the<br />

provisions of the Occupational Health and<br />

Safety Act, 85 of 1993 or any statute for the<br />

time being replacing, extending or<br />

modifying same and abide thereby;<br />

3.1.8 ensure that it is insured against claims<br />

arising out of injury to any of its own<br />

employees or agents and provide the<br />

CLIENT with the necessary documentary<br />

proof in this regard, on request;<br />

3.1.9 comply with current legislation and fair<br />

labour practices insofar as all and any<br />

safety regulations are concerned and<br />

provide information to the CLIENT in this<br />

regard upon request and insofar as contract<br />

labour is implicated;<br />

3.1.10 pay all contract labour monthly (calculated<br />

in arrear and paid no later than the last<br />

working day of the month) by way of<br />

payment into their respective banking<br />

accounts;<br />

3.1.11 accept responsibility for and to make<br />

payment to all contract labourers on due<br />

date of payment and make such payments<br />

and effect such deductions and company<br />

contributions in respect of contract<br />

labourers as required by law or statute,<br />

including but not limited to PAYE,<br />

Unemployment Insurance Fund<br />

contributions, Skills Levy as well as<br />

Workmen’s Compensation;<br />

3.1.12 keep full, proper and up to date books of<br />

account records, including attendance<br />

records and time sheets showing clearly<br />

all enquiries, transactions and<br />

proceedings relating to the parties’<br />

relationship, and will allow any person<br />

authorised by the CLIENT to have access<br />

to the books and records concerned<br />

Page 2 of 10


4. Indemnities<br />

4.1 The LABOUR BROKER hereby indemnifies<br />

and holds the CLIENT harmless against loss<br />

and/or damage due to any claim arising<br />

from and directly related to the<br />

employment relationship (or its<br />

termination) that shall exist between the<br />

LABOUR BROKER and the contract labour<br />

whilst the contract labour is placed with<br />

the CLIENT in terms of this agreement,<br />

which may be instituted against the CLIENT<br />

by the contract labourer.<br />

4.2 The indemnity in clause 4.1 above is<br />

dependant on the CLIENT’S compliance with<br />

its duties as set out in clause 5 below.<br />

4.3 Subject to the provisions of clause 4.1<br />

above and by virtue of the fact that the<br />

contract labour will fall under the direct<br />

control and supervision of the CLIENT in the<br />

performance of duties, the LABOUR BROKER<br />

shall not be liable for loss and/or damage<br />

suffered by the CLIENT arising from the<br />

provision of contract labour or any other<br />

service by the LABOUR BROKER to the<br />

CLIENT in terms of this agreement,<br />

irrespective of whether such loss and/or<br />

damage may be attributed to the<br />

negligence of the LABOUR BROKER.<br />

5. Client's Duties<br />

5.1 The CLIENT hereby agrees and undertakes<br />

that it will at all times during the<br />

continuance and force of this agreement:<br />

5.1.1 notify the LABOUR BROKER of any<br />

requirement or change in any requirement<br />

(as set out in Annexure “A”) timeously, so<br />

as to allow the LABOUR BROKER a<br />

reasonable opportunity of complying with<br />

any request in this regard;<br />

5.1.2 ensure that at all times when dealing with<br />

contract labour, to comply with any<br />

collective agreement, arbitration award,<br />

the Basic Conditions of Employment Act, 75<br />

of 1997 and the relevant provisions of the<br />

Labour Relations Act, 66 of 1995 or any<br />

statute for the time being replacing,<br />

extending or modifying same, as well as any<br />

reasonable change in a contract labourer’s<br />

terms and conditions of employment<br />

effected by the LABOUR BROKER; provided<br />

that the LABOUR BROKER shall not alter or<br />

amend any contract labourer’s terms and<br />

conditions of employment without<br />

canvassing the matter with the CLIENT;<br />

5.1.3 at all times comply with current legislation<br />

and fair labour practices insofar as all and<br />

any safety regulations are concerned and<br />

shall take such steps as may be necessary to<br />

ensure that the contract labour is made<br />

aware of current safety regulations and that<br />

they comply with such regulations;<br />

5.1.4 keep full, proper and up to date books of<br />

account and records showing clearly all<br />

enquiries, transactions and proceedings<br />

relating to the fulfilment of this agreement<br />

and will allow any person authorised by the<br />

LABOUR BROKER to have access to these<br />

records and make such copies thereof as<br />

may be required in the format and manner<br />

as prescribed in the Promotion of Access to<br />

Information Act, 2 of 2000 or any statute<br />

for the time being replacing, extending or<br />

modifying same.<br />

6. Fees<br />

6.1 The CLIENT shall pay the LABOUR BROKER a<br />

rate per hour for the particular contract<br />

labourer as stipulated in clause 7 of<br />

Annexure “B”, which amount shall be<br />

payable by the CLIENT to the LABOUR<br />

BROKER within 10 (ten) calendar days of<br />

the date of the invoice free from all and<br />

any deductions save any expressly<br />

sanctioned by this agreement.<br />

6.2 The contract labourer concerned shall<br />

record the hours worked for the CLIENT on<br />

behalf of the LABOUR BROKER. The CLIENT<br />

shall note its approval of the recorded<br />

hours through the signature of an<br />

authorised person together with a company<br />

stamp. The LABOUR BROKER shall invoice<br />

the CLIENT in accordance with the<br />

approved hours recorded by the contract<br />

labourer.<br />

6.3 Should there be a discrepancy between the<br />

hours recorded by the contract labourer and<br />

those as recorded by the CLIENT, then the<br />

CLIENT shall pay to the LABOUR BROKER the<br />

amount equivalent to the hours recorded by<br />

the CLIENT, where after the parties will be<br />

entitled to investigate the discrepancy and<br />

subsequently demand an adjustment to the<br />

invoiced payment from the other party,<br />

where necessary. Accordingly, the CLIENT<br />

may not withhold payment to the LABOUR<br />

BROKER of approved hours agreed upon by<br />

the LABOUR BROKER and the CLIENT.<br />

6.4 Should the parties not be able to reach<br />

agreement in respect of the amount due<br />

and payable (in terms of clause 9.3 above)<br />

then the dissatisfied party shall be entitled<br />

to refer the matter to a suitably qualified,<br />

independent third party, approved by both<br />

parties hereto or failing which designated<br />

by the chief executive officer of the<br />

Association of Personnel Service<br />

Organisations of South Africa (APSO), who<br />

shall upon investigation decide the matter<br />

finally; provided that the party against<br />

whom the decision substantially runs shall<br />

be obliged to carry the costs of<br />

appointment of the independent third<br />

party.<br />

7. Management of Employment Benefits and<br />

Entitlements<br />

Page 3 of 10


7.1 The CLIENT acknowledges that all contract<br />

labour placed with the CLIENT shall in<br />

terms of their employment contract with<br />

the LABOUR BROKER be entitled to leave<br />

benefits in accordance with the relevant<br />

provisions of the Basic Conditions of<br />

Employment Act, 75 of 1997 or any statute<br />

for the time being replacing, extending or<br />

modifying same. However, -<br />

7.1.1 the LABOUR BROKER undertakes to make<br />

reasonable alternative arrangement(s) with<br />

the CLIENT if an assigned contract labourer<br />

is to utilise any of such leave benefits in<br />

terms of clause 7.1 above during the<br />

placement with the CLIENT;<br />

7.1.2 the LABOUR BROKER undertakes to confirm<br />

the alternative arrangement(s) with the<br />

CLIENT in writing in order for this<br />

arrangement to be authorised by the<br />

CLIENT;<br />

7.1.3 the LABOUR BROKER confirms herein that<br />

the CLIENT shall not be accountable for any<br />

costs relating to the utilisation of leave<br />

benefits by the employee.<br />

7.2 The CLIENT undertakes to log and approve<br />

any overtime worked by the contract<br />

labourer and this amount shall be payable<br />

to the LABOUR BROKER over and above the<br />

hourly rate agreed upon with the CLIENT in<br />

terms of Annexure “B” hereto, in the<br />

following instances:<br />

7.2.1 all contract labour shall be entitled to all<br />

gazetted Public Holidays and shall be<br />

entitled to overtime payment when<br />

overtime is worked on such days at the<br />

request of the CLIENT;<br />

7.2.2 all contract labour shall furthermore be<br />

entitled to overtime payment when<br />

overtime is worked at the request of the<br />

CLIENT based on the working hours set out<br />

in Annexure “B” hereto.<br />

8. Services provided by Contract Labourer<br />

8.1 The CLIENT may with good reason terminate<br />

the assignment of any contract labourer<br />

placed with it provided that the CLIENT<br />

gives written notice of not less than 24<br />

(twenty four) hours that the assigned<br />

contract labourer is required to leave the<br />

CLIENT's premises.<br />

8.2 The LABOUR BROKER undertakes to affect<br />

the termination of the contract labourer’s<br />

assignment with the CLIENT fairly both<br />

substantively and procedurally as envisaged<br />

by the Labour Relations Act, 66 of 1995 or<br />

any statute for the time being replacing,<br />

extending or modifying same.<br />

9. Arbitration<br />

9.1 In the case of any dispute or difference<br />

arising between the parties hereto with<br />

regard to the construction of this<br />

agreement or the rights, duties or<br />

obligations of either party hereunder, or<br />

any matter arising out of or concerning<br />

same, or any dispute or matter (with the<br />

exception of a dispute to be dealt with in<br />

terms of the provisions of clause 6.4<br />

above), such difference shall be referred to<br />

arbitration in accordance with the<br />

provisions of the Arbitration Act 42 of 1956<br />

or any statute for the time being replacing,<br />

extending or modifying same.<br />

9.2 The arbitrator shall be agreed upon<br />

between the parties involving the dispute<br />

provided that where the dispute is –<br />

9.2.1 primarily an accounting matter, an<br />

independent Chartered Accountant of 5<br />

(five) years standing; or<br />

9.2.2 primarily a legal matter, a practising<br />

Attorney or Advocate of 5 (five) years<br />

standing.<br />

9.3 Should the parties fail to reach agreement<br />

in terms of the appointment of an<br />

arbitrator in terms of clause 9.2 above<br />

within 30 (thirty) calendar days after<br />

arbitration has been demanded, the<br />

aggrieving party may request the president<br />

of the controlling body of the arbitrator<br />

concerned to appoint an arbitrator.<br />

9.4 The arbitration shall be held in an informal<br />

manner with a view to resolving the dispute<br />

expeditiously, the decision of the arbitrator<br />

being final and binding upon the parties.<br />

9.5 Whilst each party will be responsible for<br />

their own costs to bring the matter to<br />

arbitration, the cost for the arbitrator to<br />

attend to the dispute shall follow suite in<br />

the matter decided.<br />

10. Employment of contract labour by the<br />

Client<br />

10.1 Should the CLIENT at any stage during the<br />

existence of this agreement or within 12<br />

(twelve) months of its termination for<br />

whatever reason, indicate an intention to<br />

employ any of the contract labour that has<br />

been placed with the CLIENT by the LABOUR<br />

BROKER, a fee as provided for in clause 9 of<br />

Annexure “B” shall be payable by the<br />

CLIENT to the LABOUR BROKER.<br />

10.2 The fee referred to in clause 10.1 above<br />

will become immediately due and payable<br />

to the LABOUR BROKER once the contract<br />

labourer concerned accepts the offer of<br />

employment with the CLIENT or once the<br />

employment relationship between them<br />

commences, whichever occurs first, and the<br />

LABOUR BROKER has furnished the CLIENT<br />

with an invoice in this regard.<br />

10.3 As soon as the CLIENT contacts any of the<br />

candidates and or temporary employees, or<br />

subsequently introduces any of the<br />

candidates and or temporary employees to<br />

a third party within 12 (twelve) months<br />

commencing as and from the date of the<br />

Page 4 of 10


initial introduction by Softline <strong>VIP</strong><br />

Placements, it automatically agrees to the<br />

abovementioned terms and conditions. For<br />

purposes hereof, an introduction can take<br />

place either telephonically or in writing,<br />

including, but not limited to, the receipt of<br />

a CV or similar document.<br />

11. Termination<br />

Without prejudice to any other remedies<br />

that either party may have against the<br />

other at law, and subject to automatic<br />

termination as provided for in clause 2<br />

above, either party shall have the right, by<br />

giving notice in writing to the other, to<br />

terminate this agreement forthwith in any<br />

of the following events:<br />

11.1.1 On Breach:<br />

If either party commits a material breach of<br />

any of the provisions of this agreement and<br />

fails to remedy same within a reasonable<br />

period as specified in a written demand<br />

served by the other party on it.<br />

11.1.2 On Liquidation, Insolvency etc.:<br />

If either party enters into liquidation or<br />

sequestration whether compulsory or<br />

voluntarily, or compounds with its<br />

creditors, or takes or suffers any similar<br />

action in consequence of a debt, or if the<br />

estate of either party is liquidated or<br />

sequestrated, or if either party enters into<br />

any agreement with its creditors, or takes<br />

or suffers any similar action in consequence<br />

of debt.<br />

11.1.3 On Prevention of Performance of Duties:<br />

If from any cause beyond its control either<br />

party is prevented from performing its<br />

obligations hereunder for a total period of<br />

one (1) month in any twelve (12) month<br />

period, where the contracted period exceed<br />

twelve months.<br />

11.1.4 Operational Requirements:<br />

In the event of the operational<br />

requirements of the CLIENT necessitating<br />

termination of the services of the contract<br />

labour; provided that the CLIENT shall<br />

reimburse the LABOUR BROKER for any<br />

amount which the LABOUR BROKER may be<br />

compelled by law (including remuneration)<br />

to pay the contract labourer pursuant to<br />

such termination; and provided further, if<br />

applicable, that in the event of the CLIENT's<br />

operational requirements only requiring the<br />

termination of the services of certain of the<br />

contract labourers, then the number of<br />

contract labourers supplied by the LABOUR<br />

BROKER will be decreased accordingly and<br />

the provisions of this agreement shall<br />

remain in force insofar as the remaining<br />

contract labour is concerned.<br />

12. Domicilium Citandi Et Executandi<br />

12.1 The parties choose as their domicilia citandi<br />

et executandi for all purposes under this<br />

agreement, whether in respect of court<br />

processes, notices or other documents or<br />

communication of whatsoever nature<br />

(including the exercise of any right), the<br />

following physical address:<br />

12.1.1 The CLIENT<br />

«physaddr1»<br />

«physaddr2»<br />

«physaddr3»<br />

«physaddr4»<br />

«physcity»<br />

12.1.2 The LABOUR BROKER<br />

291 Sprite Avenue<br />

Menlyn Woods Office Park<br />

Faerie Glen – Pretoria<br />

12.2 The parties choose for purposes of<br />

communications and the furnishing of<br />

notices under this agreement (including the<br />

exercise of a right), the following facsimile<br />

address and or e-mail address:<br />

12.2.1 The CLIENT:<br />

«pers_faxfullnumber»<br />

12.2.2 THE LABOUR BROKER:<br />

086 509 7068 Sanett Potgieter<br />

086 508 6897 Marizelle Vogel<br />

086 504 0469 Anja Pretorius<br />

12.3 Any notice or communication required or<br />

permitted to be given in terms of this<br />

agreement, shall be valid and effective only<br />

if it is in writing, but either party shall be<br />

competent to give notice by facsimile.<br />

12.4 Either party may by notice to the other<br />

party change the physical address chosen as<br />

its domicilium citandi et executandi to any<br />

other physical address in South Africa,<br />

provided that the change shall become<br />

effective on the 7th day from the deemed<br />

receipt of the notice by the other party in<br />

terms of clause 13 below.<br />

13. Notices<br />

13.1 Any notice to a party:<br />

13.1.1 sent by prepaid registered post (by airmail<br />

if appropriate) in a correctly addressed<br />

envelope to its domicilium citandi et<br />

executandi shall be deemed to have been<br />

received on the 7 th business day after<br />

posting (unless the contrary is proved);<br />

13.1.2 delivered by hand to a responsible person<br />

during ordinary business hours at its<br />

domicilium citandi et executandi shall be<br />

deemed to have been received on the day<br />

of delivery; or<br />

Page 5 of 10


13.1.3 sent by facsimile to its chosen facsimile<br />

number, shall be deemed to have been<br />

received on the date of despatch (unless<br />

the contrary is proved).<br />

13.2 Notwithstanding anything to the contrary<br />

herein contained, a written notice or<br />

communication actually received by a party<br />

shall be an adequate written notice or<br />

communication to it, notwithstanding that<br />

it was not sent to or delivered at its chosen<br />

domicilium citandi et executandi,<br />

14. General<br />

14.1 This document reflects the entire<br />

agreement between the parties including<br />

Annexure “A” and “B” hereto.<br />

14.2 No party shall have any right or claim of<br />

action arising from any undertaking,<br />

representation or warranty not included in<br />

this agreement.<br />

14.3 No agreement to vary, add to or cancel this<br />

agreement, including this clause 14.3, shall<br />

be of any force and effect unless reduced to<br />

writing and signed by or on behalf of the<br />

parties to this agreement.<br />

14.4 No party may cede any of its rights or<br />

delegate any of its obligations in terms of<br />

this agreement, unless the prior written<br />

consent of the other party is obtained.<br />

15. Details of Officer<br />

15.1 Full name(s) and position of person making<br />

the offer for and on behalf of the LABOUR<br />

BROKER:<br />

Karen Ekron<br />

Manager – <strong>VIP</strong> Placements<br />

Softline <strong>VIP</strong><br />

15.2 Contact details of person making the offer<br />

for and on behalf of the LABOUR BROKER:<br />

Tel: (012) 420 7371<br />

Fax: (086) 509 5496<br />

karene@vippayroll.co.za<br />

15.3 Signature of person duly authorised to make<br />

the offer:<br />

15.5 Full name(s) of persons confirming signature<br />

in terms of paragraph 15.4 above:<br />

Marizelle Vogel<br />

Sanett Potgieter<br />

Anja Pretorius<br />

<strong>VIP</strong> PLACEMENTS: Temporary Placement<br />

Consultant<br />

16. Details of Acceptance<br />

16.1 Full name(s) and position of person(s)<br />

accepting the offer for and on behalf of the<br />

CLIENT:<br />

__________________________________<br />

__________________________________<br />

16.2 Contact Details of person accepting the<br />

offer for and on behalf of the CLIENT:<br />

Tel:<br />

__________________________________<br />

E-Mail-Address:<br />

__________________________________<br />

16.3 Signature of person duly authorised to make<br />

the acceptance:<br />

__________________________________<br />

16.4 Signature of person confirming signature of<br />

person in paragraphs 16.1 to 16.3 above:<br />

__________________________________<br />

16.5 Full name(s) of persons confirming signature<br />

in terms of paragraph 16.4 above:<br />

15.4 Signature of person confirming the<br />

signature of the person in paragraphs 15.1<br />

to 15.3 above:<br />

Page 6 of 10


ANNEXURE “A” (POSITION REQUIREMENTS)<br />

The CLIENT shall complete the following information<br />

or<br />

Attach an existing Position requirement marked Annexure “A”<br />

Position Available<br />

Positions Title:<br />

Computer Literacy:<br />

(excluding <strong>VIP</strong>)<br />

Size of <strong>Payroll</strong> and Frequency:<br />

Wages:<br />

(Indicate number of employees and pay<br />

frequency e.g. weekly)<br />

Salaries:<br />

(Indicate number of employees and pay<br />

frequency e.g. weekly<br />

Geographical Working Area:<br />

(Town and Suburb)<br />

Stipulate date that position is to be<br />

filled:<br />

Period for which contract labour is<br />

required:<br />

Hours of work:<br />

(These periods include an hour meal<br />

interval per day)<br />

Budget for Placement cost, per hour<br />

How did you (the CLIENT) hear about<br />

us (LABOUR BROKER)<br />

(Please initial)<br />

Page 7 of 10


POSITIONS SPECIFICATIONS<br />

PLEASE SELECT YES OR NO IN APPLICABLE BLOCK X<br />

PREPARING AND COLLECTING INPUT DATA.<br />

APPROVING ALL INPUT DATA.<br />

CHANGES TO THE COMPANY PARAMETERS, METHODS ETC.<br />

ADD NEW APPOINTED EMPLOYEES AND TERMINATE EMPLOYEES<br />

COMPLICATED SETUP E.G. COST TO COMPANY, CUSTIMISATION<br />

INPUT FOR THE PERIOD<br />

MODIFY EMPLOYEE FIXED INFORMATION<br />

ENTER AND WORK WITH MEMO’S<br />

PROCESS INCREASES<br />

LEAVE PROCESSING<br />

COUNCIL (PLEASE SPECIFY) …………………………………………………………………..<br />

UPDATE MODULES<br />

o EQUITY<br />

o SKILLS<br />

o GENERAL LEDGER<br />

o PERSONNEL MODULE<br />

o JOB COSTING<br />

o ESS<br />

PRINT REPORTS<br />

<br />

<br />

ODBC REPORTS<br />

BIM REPORTS<br />

RECONCILIATIONS AND PAYMENTS TO EXTERNAL PARTIES<br />

PAYE, SKILLS AND UIF<br />

ALL THIRD PARTY PAYMENTS E.G. MEDICAL AID, PROVIDENT FUND, LOANS, GARNISHEES’ ETC.<br />

LEAVE<br />

GENERAL LEDGER, CASHBOOK<br />

PRINT THE PAYSLIPS<br />

PAYMENTS TO EMPLOYEES<br />

CASH<br />

CHEQUE<br />

ACB/EFT (PLEASE SPECIFY WHICH SYSTEM IS BEING USED)………………………………………..<br />

HANDLING OF ALL EMPLOYEE QUERIES.<br />

PAYMENTS TO EXTERNAL PARTIES<br />

COMMUNICATION WITH ALL EXTERNAL PARTIES.<br />

<br />

EXPORT INFORMATION FROM THE PAYROLL FOR:<br />

o<br />

GENERAL LEDGER<br />

(Please initial)<br />

Page 8 of 10


o<br />

o<br />

o<br />

UIF DECLARATION FILE<br />

EXTERNAL PAYMENTS E.G. GARNISHEES’, INSURANCES ETC.<br />

COUNCIL FILES<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

SUBMITTING STATUTORY RETURNS<br />

SUBMITTING ALL MONTHLY EXPORTS<br />

FILING OF ALL APPROPRIATE DOCUMENTATION AND REPORTS<br />

INFORMING ALL APPROPRIATE PARTIES, IF AN EMPLOYEE’S SERVICE IS TERMINATED (ATTORNEYS, INSURANCE<br />

COMPANIES ETC.).<br />

IMPORTING OR SUBMITTING ALL EXPORT FILES (GENERAL LEDGER, ACB, COUNCIL EXPORTS ETC.).<br />

MAKING BACKUPS AND ARRANGE FOR SAFEKEEPING.<br />

RECONCILIATION OF ALL PAYROLL DATA, TO ENSURE THAT THE CORRECT PAYMENTS ARE MADE.<br />

IF APPLICABLE, RUN AND REFRESH ALL ODBC REPORTS.<br />

I the undersigned hereby agree to the responsibilities as specified above.<br />

Client Signature: ___________________________<br />

Print Name: ________________________________<br />

CUSTOMISED DETAILS FOR CLIENT’S ATTENTION<br />

GENERAL COMMENTS<br />

(Please initial)<br />

Page 9 of 10


Sample<br />

of<br />

ANNEXURE B TO THE LABOUR BROKING AGREEMENT<br />

1 Name of Temporary employee: To be confirmed.<br />

2 Position / Designation: <strong>Payroll</strong> Administrator.<br />

3 Place of work: Company’s name.<br />

4 Reporting to:<br />

To be confirmed will supervise the Temporary employee, will ensure work meets the Client’s standard<br />

required and sign off timesheets. Received signed timesheets will be accepted as final approval of hours<br />

worked and no adjustments will be accepted.<br />

5 “Daily working hours” are from: to be confirmed, and consists of:<br />

Normal working hours: 8 hours (paid at standard rate per hour)<br />

Lunchtime: 1 hour (not paid for, not worked)<br />

Hours at work:<br />

9 hours<br />

Any hours worked that exceed the 8 normal working hours per day, are charged according to the Basic<br />

Conditions of Employment Act, at overtime rates of 1.5 times the standard rate per hour.<br />

Note that overtime rates are charged on a daily basis irrespective of whether the normal working hours<br />

for a week are worked or not (Basic Conditions of Employment Act sections 9, 10 and 14).<br />

6 Duration of placement: To be confirmed.<br />

7 Rates payable to Softline <strong>VIP</strong> to be confirmed per hour.<br />

8 Temporary contract fees: All fees will be charged at the end of each month for the duration of the<br />

contract, or at the end of the contract, and become payable within 10 (ten) days of the invoice date.<br />

9 Conversion of Temporary employment to Permanent employment: A fee of 17 (seventeen)% (exclusive of<br />

VAT) of the annual total cost to company (annual total package) is charged. This includes total earnings,<br />

total company contributions (excluding statutory charges) and fringe benefits. A Permanent Placement<br />

fee becomes payable within 30 (thirty) days of the invoice date.<br />

10 Quality Assuring Programme: Please note that this service is not available at all branches. Temporary<br />

employees that are part of a quality assuring programme, is on a year contract and are therefore not<br />

available for a temporary to permanent placement.<br />

The above appointment is confirmed subject to the terms and conditions as contained in the Labour<br />

Broking Agreement between «comp_name» and Softline <strong>VIP</strong> a division of Softline (Pty) Ltd.<br />

(Please initial)<br />

Page 10 of 10


Attention: «CandidateTitle»«CandidateSurname»<br />

«CandidateAdd1»<br />

«CandidateAdd2»<br />

«CandidatePostalCode»<br />

«Date»<br />

Tel: «CandidateTel»<br />

Dear «CandidateTitle» «CandidateSurname»<br />

RE: FIXED TERM CONTRACT OF EMPLOYMENT<br />

BETWEEN<br />

SOFTLINE <strong>VIP</strong>, A DIVISION OF SOFTLINE (PTY) LTD<br />

AND<br />

«CandidateTitle» «CandidateName» «CandidateSurname»<br />

(ID Number: «CandidateID»)<br />

We have pleasure in confirming your appointment as an employee of SOFTLINE <strong>VIP</strong><br />

A DIVISION OF SOFTLINE (PTY) LTD on a fix-term contract with effect from<br />

«StartDate»<br />

The written particulars of your employment are as follows:<br />

1. Position and Duties<br />

1.1 You are appointed to the position of <strong>Payroll</strong> Administrator / <strong>Payroll</strong><br />

Clerk and you will be placed at «Company» where you will be working<br />

for the term of the contract. You will be reporting to «ReportsTo» at<br />

the specified company.<br />

1.2 You may be required to perform other duties that may reasonably be<br />

required by the Client you are going to be placed at.<br />

2. Fixed Term and Renewals<br />

2.1 Your employment will be for a fixed term from «StartDate» to<br />

«EndDate» for the period of your placement with the Client.<br />

2.2 This contract of employment may be renewed by agreement at the end<br />

of the fixed term for a further term or terms on the same or different<br />

terms and conditions, subject to the provisions of paragraph 2.3 below.<br />

(Please initial)<br />

Page 1 of 5


2.3 It is expressly agreed that any renewals of this contract will not create<br />

any expectations or rights to further renewals in the future. Neither<br />

will you acquire any right to permanent employment if this contract is<br />

not renewed by SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD<br />

2.4 You may terminate the assignment provided that you give SOFTLINE <strong>VIP</strong><br />

A DIVISION OF SOFTLINE (PTY) LTD reasonable written notice of not<br />

less than 1 (one) week.<br />

3. Place of Work and Reporting<br />

3.1 Your normal place of work will be at the Client’s work place where you<br />

will be placed.<br />

3.2 You will also receive your instructions from the Client, and SOFTLINE<br />

<strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD where applicable.<br />

3.3 You will report to the Client who is your immediate superior and<br />

SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD where applicable.<br />

3.4 You are required to complete the Temporary Assignment Report<br />

provided by SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD on a<br />

weekly basis and furnish same to SOFTLINE <strong>VIP</strong> A DIVISION OF<br />

SOFTLINE (PTY) LTD by telefacsimile to number (012) 420 7330 every<br />

Friday.<br />

4. Hours of Work<br />

4.1 Your normal working hours will be from «HoursFrom» to «HoursTo».<br />

4.2 The periods stipulated paragraph in 4.1 above includes an hour meal<br />

interval per day.<br />

4.3 By signing this contract, you undertake and agree to perform such<br />

overtime duties as may be reasonably required of you from time to<br />

time, provided this does not exceed the limitations laid down in<br />

relevant legislation.<br />

5. Wage / Salary<br />

5.1 You will be paid «RateHr» per hour calculated in arrear and will be paid<br />

no later than the last working day of the month.<br />

6. Deductions (if applicable)<br />

The following deductions will be made from your wage/salary payments:<br />

6.1 All statutory deductions (PAYE/SITE; UIF)<br />

6.2 You hereby authorise any deduction to be made for any monies still due<br />

to SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD at the time of<br />

termination of your employment.<br />

(Please initial)<br />

Page 2 of 5


7. Annual Leave<br />

You must arrange any leave with the Client and in accordance with the<br />

relevant legislation.<br />

7.1 Leave will accrue to you at an amount equal to 1 (one) day every 17<br />

(seventeen) days actually worked while working at the Client where you<br />

have been placed.<br />

8. Sick Leave<br />

You will be entitled to sick leave in accordance with the provisions of the<br />

Basic Conditions of Employment Act, i.e. 1 (one) day for every 26 (twenty<br />

six) days worked, for the period during which you work at the Client where<br />

you have been placed. If you are absent for more than two (2) days or on a<br />

Monday or Friday or any day linked to a public holiday, due to illness or<br />

injury, a doctor’s medical certificate must be obtained and submitted to<br />

SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD.<br />

9. Family Responsibility Leave<br />

The provisions for family responsibility leave do not apply to workers who<br />

work less than –<br />

4 months for their employer<br />

4 days a week for one employer<br />

24 hours a month, or to<br />

Leave over and above that provided for by the Act (Based on Legislation<br />

in Section 27, of the Basic Conditions of Employment Act)<br />

Reasons for Leave – You may take family responsibility leave:<br />

when your child is born<br />

when your child is sick<br />

in the event of the death of your<br />

- spouse of life partner<br />

- parent or adoptive parent<br />

- grandparent<br />

- child or adopted child<br />

- grandchild<br />

- sibling.<br />

Proof – Employers may require reasonable proof of the birth, illness or<br />

death for which a worker requests leave.<br />

10. Discipline<br />

You will be subject to the disciplinary procedure and rules of the Client as<br />

determined from time to time, provided that being a SOFTLINE <strong>VIP</strong> A<br />

DIVISION OF SOFTLINE (PTY) LTD temporary employee you will also be<br />

subject to the disciplinary procedure and rules of SOFTLINE <strong>VIP</strong> A DIVISION<br />

OF SOFTLINE (PTY) LTD, if and where applicable.<br />

(Please initial)<br />

Page 3 of 5


11. Company Policies and Procedures<br />

Other than conditions of service detailed in this document, you will be<br />

subject to the conditions of service laid down in the Client’s company<br />

policies and procedures as amended from time to time.<br />

12. Termination of Employment<br />

12.1 Your employment terminates at the end of the fixed term referred to<br />

in paragraph 2.1 or at the end of any agreed period of renewal as<br />

contemplated in paragraph 2.2.<br />

12.2 Your employment may be terminated before the end of the fixed term<br />

of any renewal period for misconduct, incapacity, operational<br />

requirements or for any other reason which is recognised by law as<br />

being sufficient.<br />

13. Confidentiality<br />

You may not during or after your employment divulge or communicate to<br />

any person the trade secrets of the Client where you are placed or any<br />

other confidential information which you may have or acquire in relation to<br />

the Client’s affairs and operations or the affairs and operations of its<br />

Client’s, customers or suppliers.<br />

14. Restraint<br />

14.1 You hereby undertake that you will not work for or render any services<br />

directly or indirectly to the Client where you are placed for a period<br />

of 12 (twelve) months after the termination of this agreement for<br />

whatever reason without the prior written consent of SOFTLINE <strong>VIP</strong> A<br />

DIVISION OF SOFTLINE (PTY) LTD.<br />

14.2 You agree that the restraint in paragraph 13.1 also is reasonable and<br />

necessary to protect SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY)<br />

LTD’s business interests.<br />

(Please initial)<br />

Page 4 of 5


I trust that your association with the Client will be a fruitful one.<br />

Yours sincerely<br />

Karen Ekron<br />

Placement Manager<br />

Softline <strong>VIP</strong><br />

+27 12 420 7371<br />

+27 12 420 7330<br />

karene@vippayroll.co.za<br />

Acceptance Paragraph<br />

By my signature hereto, I accept the conditions of employment as set out in this<br />

letter.<br />

_______________________ ____________________ ______________<br />

Name (please print) Signature Date:<br />

Please complete the following for payment purposes:<br />

Bank Name<br />

Branch Code<br />

Account Number<br />

Type of account e.g. cheque etc<br />

Bank Account Details<br />

Page 5 of 5


PERSONAL DETAILS:<br />

Title:<br />

Initials:<br />

Surname:<br />

First name:<br />

Second name:<br />

ID Number:<br />

Date engaged:<br />

Employee tax number:<br />

PAYMENT DETAILS:<br />

Type of account:<br />

Branch code:<br />

Account number:<br />

Acc holder name:<br />

Acc holder relationship:<br />

RESIDENTIAL ADDRESS:<br />

Unit Number:<br />

Complex:<br />

Street Number:<br />

Street Name:<br />

Suburb:<br />

Town/City:<br />

Postal Code:<br />

POSTAL ADDRESS:<br />

Postal Service:<br />

Postal Number:<br />

Street Number:<br />

Street Name:<br />

Suburb:<br />

Town/City:<br />

Postal Code:<br />

EMERGENCY CONTACT DETAILS:<br />

Emergency Contact Name:<br />

Emergency Telephone Number:<br />

Emergency Cell Phone Number:<br />

EMPLOYEE CONTACT DETAILS:<br />

Employee Home Number:<br />

Employee Business Number:<br />

Employee Cell Number:<br />

Employee Fax Number:


Timesheet for <strong>VIP</strong> Placement Services<br />

Please e-mail electronic copy and fax signed copy to your<br />

Temporary Placement Consultant<br />

Candidate Name<br />

Client Name<br />

Month Applicable (e.g.<br />

June 2008)<br />

Emp Code<br />

Duration (from, to dates)<br />

From:(ccyymmdd)<br />

End: (ccyymmdd)<br />

Date (ccyymmdd) Day<br />

Start Time<br />

(e.g. 08:30<br />

hrs&min)<br />

End Time<br />

(e.g. 17:00<br />

hrs&min)<br />

Lunch Hour not<br />

worked<br />

(e.g. 1:00)<br />

Total Hours per<br />

day<br />

Normal<br />

Hours<br />

worked<br />

Normal<br />

hours less<br />

lunch Overtime 1.5<br />

Overtime<br />

2.0<br />

Mo 00:00 - - - 0<br />

Tu 00:00 - - - 0<br />

We 00:00 - - - 0<br />

Th 00:00 - - - 0<br />

Fr 00:00 - - - 0<br />

Sat 00:00 - - - 0<br />

Sun 00:00 - - - -<br />

Total for week 1<br />

- - -<br />

Mo 00:00 - - - 0<br />

Tu 00:00 - - - 0<br />

We 00:00 - - - 0<br />

Th 00:00 - - - 0<br />

Fr 00:00 - - - 0<br />

Sat 00:00 - - - 0<br />

Sun 00:00 - - - -<br />

Total for week 2<br />

- - -<br />

Mo 00:00 - - - 0<br />

Tu 00:00 - - - 0<br />

We 00:00 - - - 0<br />

Th 00:00 - - - 0<br />

Fr 00:00 - - - 0<br />

Total for week 3<br />

Total for week 4<br />

Total for week 5<br />

Sat 00:00 - - - 0<br />

Sun 00:00 - - - -<br />

- - -<br />

Mo 00:00 - - - 0<br />

Tu 00:00 - - - 0<br />

We 00:00 - - - 0<br />

Th 00:00 - - - 0<br />

Fr 00:00 - - - 0<br />

Sat 00:00 - - - 0<br />

Sun 00:00 - - - -<br />

- - -<br />

Mo 00:00 - - - 0<br />

Tu 00:00 - - - 0<br />

We 00:00 - - - 0<br />

Th 00:00 - - - 0<br />

Fr 00:00 - - - 0<br />

Sat 00:00 - - - 0<br />

Sun 00:00 - - - -<br />

Km 0.00 R 0.00 0<br />

Tollgate 0.00 R 0.00 0<br />

Other 0.00 R 0.00 R 0.00<br />

- - -<br />

Total for Month incl Travel hours<br />

- - - -<br />

LEAVE DETAILS<br />

FROM TO HOURS LEAVE DETAILS FROM<br />

TO HOURS<br />

Annual Leave 1<br />

Annual Leave 2<br />

Annual Leave 3<br />

Sick Leave 1<br />

Sick Leave 2<br />

Sick Leave 3<br />

Public Holiday 1<br />

Public Holiday 2<br />

Public Holiday 3<br />

Public Holiday 4<br />

Family Leave 1<br />

Family Leave 1<br />

Totals (excl leave) Quantity Amount Totals<br />

Public Holidays;<br />

Normal Hours 0.00<br />

Checked By:______________________<br />

Travel Hours 0.00<br />

If you worked on a public holiday,<br />

O/T 1.5 0.00<br />

remember to input a "p" in column A on that<br />

O/T 2.0 0.00<br />

specific line. This will automatically<br />

Sign:<br />

calculate the day at double rate. If you<br />

haven't worked, capture the dates under<br />

"Leave Details" for public holidays.<br />

Remarks:


TEMPORARY ASSIGNMENT REPORT<br />

Name of Client: ____________________________________________________________________________<br />

Name of <strong>VIP</strong> Placements Temporary Employee: _________________________________________________<br />

Date: ____________________________________________________________________________________<br />

Return this document to your Placement Consultant at the end of each week or at the end of each assignment.<br />

ASSIGNMENT DETAIL<br />

Signature of the Client is required to confirm that the above-mentioned information is correct.<br />

Signature of Client:<br />

_______________________________________<br />

Signature of Employee:<br />

_______________________________________


LEAVE APPLICATION FORM<br />

Employee Name: ___________________________________________________________________<br />

Company currently temping at: ________________________________________________________<br />

Type of Leave applied for Start date End date Number of days<br />

1 Annual Leave<br />

2 Sick Leave<br />

3 Family responsibility Leave *<br />

4 Study Leave *<br />

5 Maternity/Adoption Leave *<br />

6 Unpaid Leave *<br />

7 Other (please specify)<br />

Please note:<br />

A Doctor’s note is required for any sick leave taken.<br />

Study leave requires an exam timetable and confirmation of enrolment from the institution.<br />

Family responsibility, Maternity and Unpaid leave may also require proof/justification.<br />

Please ensure that both you and your direct supervisor (at the client) signs below.<br />

Please fax the completed form to 012 420 7330.<br />

Name of Client:<br />

_______________________________________<br />

Signature of Client:<br />

_______________________________________<br />

Signature of Employee:<br />

_______________________________________

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