Recruitment Temps Booklet - VIP Payroll
Recruitment Temps Booklet - VIP Payroll Recruitment Temps Booklet - VIP Payroll
vip placements temp introduction
- Page 2 and 3: Introduction to Softline VIP Placem
- Page 4 and 5: Index 1. Introduction Vision state
- Page 6 and 7: Always dress professional on the fi
- Page 8 and 9: No salary advances can be made unle
- Page 10 and 11: make any payroll set‐up changes e
- Page 12 and 13: Ask recruiters openly if they think
- Page 14 and 15: WHEREAS: The CLIENT is a natural pe
- Page 16 and 17: 7.1 The CLIENT acknowledges that al
- Page 18 and 19: 13.1.3 sent by facsimile to its cho
- Page 20 and 21: POSITIONS SPECIFICATIONS PLEASE SEL
- Page 22 and 23: Sample of ANNEXURE B TO THE LABOUR
- Page 24 and 25: 2.3 It is expressly agreed that any
- Page 26 and 27: 11. Company Policies and Procedures
- Page 28 and 29: PERSONAL DETAILS: Title: Initials:
- Page 30 and 31: TEMPORARY ASSIGNMENT REPORT Name of
vip placements<br />
temp introduction
Introduction to Softline <strong>VIP</strong> Placements<br />
The success of Softline <strong>VIP</strong>’s products has seen a<br />
tremendous growth in the demand for skilled<br />
employees to manage <strong>VIP</strong> <strong>Payroll</strong> solutions for<br />
companies.<br />
<strong>VIP</strong> Placements assists companies to place<br />
employees skilled on the <strong>VIP</strong> system in temporary<br />
and permanent positions<br />
We are an innovator and industry leader and<br />
have established partnerships with <strong>VIP</strong> clients to<br />
provide an individually customized and personal<br />
approach to employment.<br />
We don’t just place people; we offer a<br />
comprehensive recruitment solution to suit the<br />
unique and individual needs of the employer and<br />
the candidate.<br />
Why does <strong>VIP</strong> offer this service?<br />
Due to South Africa’s changing workplace<br />
environment, recruitment has become a major<br />
component of successfully managing a business.<br />
Softline <strong>VIP</strong> is uniquely placed to evaluate<br />
potential candidates in our assessment centre<br />
where experienced <strong>VIP</strong> consultants evaluate a<br />
candidate’s level of experience on the <strong>VIP</strong><br />
system.<br />
Peace of Mind<br />
<strong>VIP</strong> Placements will customize the recruitment<br />
process according to individual requirements.<br />
This ensures that we deliver the best results all<br />
the time.<br />
<strong>VIP</strong> Placements invite you to contact us at any<br />
time. We give honest feedback at every step of<br />
the recruitment process.<br />
Why you get peace of mind:<br />
We administer on‐site written and<br />
computer‐based technical testing<br />
(included as part of your recruitment<br />
solution)<br />
All our placement consultants are<br />
experts on the <strong>VIP</strong> <strong>Payroll</strong> software<br />
We screen the applicants, schedule<br />
interviews and ensure that applicants<br />
arrive on time.<br />
Our aim is to manage any career<br />
transition with the appropriate<br />
discretion and professionalism<br />
Services<br />
The complete rage of services offered by Softline<br />
<strong>VIP</strong> Placements:<br />
Placement of permanent and temporary<br />
personnel<br />
Extensive screening and interviewing of<br />
all candidates with a <strong>VIP</strong> specific<br />
emphasis<br />
Sourcing <strong>VIP</strong>‐skilled payroll, human<br />
recourses and financial administrators or<br />
managers with the necessary level of<br />
expertise required by companies<br />
Interviewing applicants to establish that<br />
basic requirements are met<br />
Comprehensive <strong>VIP</strong> assessment centre<br />
Criminal and ITC checks<br />
References<br />
About Softline <strong>VIP</strong><br />
We are Africa’s leading supplier of payroll and<br />
human resource management solutions. Founded<br />
in 1985, the company now boasts more than 600<br />
employees and more than 24 000 companies use<br />
our software.
Welcome!<br />
Welcome to the <strong>VIP</strong> Temporary Placements team. This guide will provide you with helpful information to<br />
aid you during your time as a <strong>VIP</strong> temporary employee.
Index<br />
1. Introduction<br />
Vision statement<br />
Core purpose<br />
Core values<br />
2. Professionalism<br />
Dress code<br />
The way we speak<br />
Body language<br />
3. Leave Application<br />
4. Hours Worked / Timesheets<br />
5. Temporary Assignment Report<br />
6. Temporary Placement Process<br />
7. Confidentiality<br />
8. Discipline<br />
9. Temporary Placement Staff Procedures<br />
10. Restraint<br />
11. Telephonic Support (TS)<br />
12. The role of a Softline <strong>VIP</strong> Placements Temporary Employee<br />
13. Useful Tips<br />
Questions commonly asked in an interview<br />
Useful interview questions that you can use<br />
Preparation<br />
Practice interviewing<br />
Research the company<br />
Dress for success<br />
Guidelines for working with your placement consultant<br />
14. Contact Details for Placement Consultants<br />
15. Annexure<br />
a. Labour Broking Agreement<br />
b. Labour Broking Agreement Annexure B<br />
c. Employee Contract<br />
d. New employee information sheet<br />
e. Timesheet<br />
f. Assignment Report<br />
g. Leave application form
1. Introduction<br />
Softline <strong>VIP</strong> sells a service and we differentiate ourselves from other companies in our industry in<br />
the way we render our services. Our clients don’t only buy our exceptional software they also buy<br />
our knowledge and practical expertise.<br />
Since service delivery forms the cornerstone of our business your professionalism must always be<br />
in line with our company’s customer intimacy discipline. This forms the basis of long‐term<br />
relationships with our clients.<br />
Every individual’s attitude towards service delivery is crucial factor at Softline <strong>VIP</strong> because it has<br />
such a great influence on our client’s perceptions. We believe that if everyone renders a<br />
professional, high quality service we will continue to grow stronger in our role as the leader of the<br />
payroll and HR industry in Africa.<br />
Temporary placement staff procedures play a vital role in our culture and are changed and<br />
adapted on continuous basis to keep up with the ever‐changing work environment in South<br />
Africa.<br />
In order to promote our established professional image we have to adhere to strict standards and<br />
procedures. Every Softline <strong>VIP</strong> temporary employee needs to believe in these standards and<br />
follow them constantly.<br />
<br />
<br />
<br />
Vision statement<br />
To become the only significant service company in the <strong>Payroll</strong> and HR Market.<br />
Core Purpose<br />
To help companies manage their employees more successfully by providing a superior<br />
payroll and HR solution.<br />
Core Values<br />
Caring for people<br />
Service excellence<br />
Commitment to quality<br />
Honesty and integrity<br />
Innovation<br />
2. Professionalism<br />
Professionalism is one of the most important requirements for a successful Softline <strong>VIP</strong><br />
temporary employee. When a client pays for a service, they expect to see someone who<br />
complies with their standards.<br />
Think about how quickly you form an impression of someone when you first meet. This<br />
impression is probably not accurate and it won’t be fair or justified, but it exists nonetheless. It’s<br />
part of our nature. Time is the only element that gives us the benefit of changing this first<br />
impression.<br />
<br />
Dress code<br />
What we wear is important – a professional image is not negotiable. Softline <strong>VIP</strong> has a<br />
few rules regarding office wear and you should use them as a guideline.
Always dress professional on the first day of arrival at a client. It’s better to show up in a<br />
suit and find the company has a casual dress code than to arrive in a pair of jeans and<br />
finding everyone else in formal business wear. Assess the company’s dress code in the<br />
first few days dress accordingly in the future.<br />
<br />
The way we speak<br />
This includes not only your language use, but also the way you speak and address other<br />
people. Speak slowly (not too slowly), clearly (not too softly) and with confidence. Your<br />
self confidence and your confidence in our software system put the client at ease. Don’t<br />
become too casual – always address others with the utmost respect.<br />
Patience, friendliness and courtesy are three important building blocks of professionalism.<br />
No matter what the circumstances, always listen patiently and react in a friendly manner.<br />
Temporary employees should project an image that says “Nothing is asking too much”!<br />
<br />
Body language and smoking<br />
This is the way we walk, sit, stand, eat, drink etc. Clients notice small things like chewing<br />
gum, slurping your tea or juice, constantly fiddling with your hair or any other habit. Make<br />
sure that your body language always shows your professionalism. Sitting slumped back in<br />
your chair may indicate a lack of interest, energy and concern. This position shows that<br />
you are unapproachable or disinterested.<br />
An important note if you smoke: Under NO circumstances may you smoke while you’re<br />
busy working at a client. Ask the client if he or she would mind if you take a smoke break<br />
and where the appropriate place is e.g. a smoking room, balcony etc. (Do not proceed to<br />
chain –smoke!) Remember that the client is paying for the time that you spend at the<br />
premises.<br />
<br />
Avoid the following<br />
<br />
<br />
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<br />
<br />
Repeated Gestures – flicking your hair back, etc.<br />
Fists – this is perceived as a signal of hostility<br />
Folded arms – shows you are unapproachable and disinterested<br />
Picking fluff, etc. of your clothes as you speak. This can be interpreted as a<br />
gesture of distaste or a desire to get rid of whoever is there at the time.<br />
Tapping your feet or fingers ‐ can be interpreted as impatience.<br />
Raising your voice or allowing a sarcastic or ironic tone into it.<br />
3. Leave Application<br />
All the details regarding your leave are in the contract you signed and we will give you a copy of<br />
the contract for your records. If you do need to take any leave, please fill in a leave application<br />
form (see the annexure), have it signed by the client and fax it to your placements consultant.<br />
Should you be sick on a Friday or Monday or the day before or after a public holiday a sick note<br />
from a doctor will be required. Annual leave must be approved by both the client you are<br />
assigned to as well as <strong>VIP</strong> placements. This has to be requested at least 24 hours in advance.<br />
<br />
Annual leave<br />
Annual leave must be taken in accordance with the client’s policies and<br />
procedures. Always confirm your leave arrangements with the client and your<br />
placements consultant at Softline <strong>VIP</strong>
You will accrue leave at an amount equal to 1 day for every 17 days that you work<br />
at your assigned client.<br />
A leave application form needs to be filled in and signed by the client and then<br />
faxed through to your placements consultant<br />
<br />
<br />
Sick leave<br />
You will be entitled to sick leave of 1 day for every 26 days that you worked for<br />
the period which you worked at the client where you have been placed. If you are<br />
absent for more that 2 days or an a Monday or Friday of any day linked to a public<br />
holiday, due to illness or injury, a doctors medical certificate must be obtained<br />
and submitted to Softline <strong>VIP</strong> placements<br />
Family responsibility leave<br />
The provisions for family responsibility leave do not apply to workers who work<br />
less than<br />
4 months for their employer<br />
4 days a week for a one employer<br />
24 hours a month<br />
Leave over and above that provided for by the act (based on legislation in<br />
section 27, of the basic condition of employment act)<br />
Reasons for leave – you may take family leave:<br />
When your child is born<br />
When your child is sick<br />
In the event of the death of your<br />
Spouse of life partner<br />
Parent or adoptive parent<br />
Grandparent<br />
Child or adopted child<br />
Grandchild<br />
Sibling.<br />
Proof – employers may require reasonable proof of the birth, illness or death<br />
for which a worker requests leave.<br />
4. Hours worked<br />
Timesheets – A timesheet needs to be filled in for all hours worked. Cutoff dates for time sheets<br />
have to be met to ensure correct payment of hours. Payment for a particular month is for the<br />
hours worked up to and including the cutoff date. A reminder in the form of a sms will be sent to<br />
you to inform you of when the cutoff date will be. Please contact your placements consultant if<br />
you are unsure. Your timesheet should run from the day after the last cutoff date up to and<br />
including the current cutoff date. All leave days taken must be detailed on the timesheet. Should<br />
you not send your timesheet through we will not be able to pay you. A copy of your timesheet on<br />
Excel must be completed, printed and signed by the client and then faxed or scanned and emailed<br />
to your placements consultant.
No salary advances can be made unless arranged with the Placements Manager.<br />
Before working overtime you should confirm with the client that you are allowed to work<br />
overtime and that the client will pay you for the overtime that you worked.<br />
5. Temporary Assignment Report<br />
An assignment report must be submitted on a monthly basis or when the contract ends at the<br />
client. This report needs to be signed off by the client. This is a detailed description of your duties<br />
and responsibilities at the client that you are working for and also a tool to keep record of any<br />
changes or any instructions given by the client. We need this information to update your CV and<br />
to keep your details as current as possible. (Annexure 6)<br />
6. Temporary Placement Procedure<br />
The following process is followed when we receive a new contract from a client:<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Softline <strong>VIP</strong> Placements will contact you and will give you a job specification over the<br />
telephone.<br />
The client’s company name, contact person and telephone number will be given to you if you<br />
are interested in the temporary position.<br />
We would prefer it if you contact the client regarding directions and parking arrangements<br />
A fixed or variable contract of employment will be forwarded to you before commencing<br />
work at the client. A new contract needs to be signed for each temporary position available.<br />
(Annexure 1 and Annexure 2)<br />
The employment contract contains information about working hours, and the personnel that<br />
you need to report to. Please confirm lunchtime arrangements with the client. (Annexure 3)<br />
A timesheet will be provided, please complete all hours worked carefully. Hours are<br />
recorded in hours and decimals and not hours and minutes. All timesheets have to be filled<br />
in electronically and sent through via email of fax and has to be signed by your client.<br />
(Annexure 5)<br />
Please complete your personal information and banking details carefully to avoid delay with<br />
salary payment<br />
Your temporary placements consultant will phone you regularly to make sure that everything<br />
is in order at the client. Please feel free to contact the consultant if you need any<br />
information<br />
All salary information is confidential, please do not discuss salary issues with your client.<br />
Please see Annexure 4 for the New Employee information sheet – this needs to be filled in<br />
ASAP so that we can load you onto our payroll.<br />
An assignment report must be submitted on a monthly basis or when the contract ends at<br />
the client. We need this information to update your cv and to keep your details current.<br />
(Annexure 6)<br />
7. Confidentiality<br />
You may not during or after your employment divulge or communicate to any person the trade<br />
secrets of the client where you are placed or any other confidential information which you may<br />
have or acquire in relation to the client’s affairs and operations or the affairs and operations of its<br />
clients, customers or suppliers.
8. Discipline<br />
You will be subject to the disciplinary procedures and rules of the client as determined from time<br />
to time. Also, since you are a Softline <strong>VIP</strong> temporary employee you will also be subject to the<br />
disciplinary procedure and rules of Softline <strong>VIP</strong>, if and where applicable (Please refer to your<br />
employee contract).<br />
9. Temporary placement staff procedure<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Phone the client beforehand to introduce yourself, confirm the date and time of the<br />
appointment<br />
Get directions where applicable<br />
Be on time – if you realize that you are going to be late due to traffic, phone your temporary<br />
placements consultant and the client to apologize for the inconvenience.<br />
When introducing yourself to the client, make sure that you meet all the parties involved<br />
Make sure that you understand what is expected of you. Always ask if you are not sure what<br />
the assignment entails<br />
Complete the assignment report and discuss the report with your client and ask the client to<br />
sign<br />
Submit your timesheet and assignment reports<br />
10. Restraint<br />
You hereby undertake that you will not work for or render any service directly or indirectly to the<br />
client where you are placed for a period of 12 (twelve) months after the termination of this<br />
agreement for whatever reason without the prior written consent of Softline <strong>VIP</strong>. (see Annexure)<br />
You agree that the restraint as discussed above is reasonable and necessary to protect <strong>VIP</strong><br />
Softline‘s business interests.<br />
11. Telephonic Support<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
When using our telephonic support service makes sure you are always friendly and at no<br />
stage ever lose your patience. We are working for the same company.<br />
Communicate with the client if you need to phone <strong>VIP</strong>’s support line. Don’t let the client<br />
think that you are on the phone the whole day.<br />
Tell the <strong>VIP</strong> support consultant that you are a <strong>VIP</strong> Placements temporary employee and ask<br />
the support consultant to phone you back. Alternatively ask your <strong>VIP</strong> Placements consultant<br />
to assist you with support queries<br />
Ensure that you are at a PC where the <strong>VIP</strong> software has been loaded when phoning<br />
Have your site code ready (this number appears on the Softline <strong>VIP</strong> screen where all<br />
companies are listed)<br />
Keep a Softline <strong>VIP</strong> “log book” (log the date, the consultant name, problem and answer,<br />
reference number)<br />
Make sure that you understand the solution and feel satisfied with the answer before putting<br />
down the phone.<br />
12. Your role as a <strong>VIP</strong> Placements temporary employee<br />
A Softline <strong>VIP</strong> temporary employee is an employee of Softline <strong>VIP</strong>. A temporary employee is not a<br />
Softline <strong>VIP</strong> consultant and therefore cannot act as a consultant. A temporary employee may not
make any payroll set‐up changes e.g. adding earning and deduction lines, changing methods of<br />
calculation, changing or writing reports.<br />
A temporary employee will be held responsible for all the payroll changes that have been made.<br />
The client must sign the assignment report if they ask you to make changes that you are not<br />
comfortable with. If not sure then please contact your placements consultant<br />
13. Useful Tips<br />
<br />
Most frequently asked questions in an interview:<br />
Q: Tell me about yourself.<br />
A: Use this time to outline your qualifications, career history and your range of skills. Place<br />
a specific focus on those skills that are relevant to the job on offer.<br />
Q: What have been your achievements to date?<br />
A: Select an achievement that is as recent as possible. Identify skills you used in this<br />
achievement<br />
Q: Tell me the most difficult situation you have had to face and how you tackled it?<br />
A: Select a difficult work situation that was not caused by you. Explain how you identified<br />
the problem and outline any solutions that you applied to overcome the problem.<br />
Q: What are your strengths?<br />
A: A common interview question that will certainly be put to you. Ensure that you are as<br />
prepared for this question. Mention 2‐3 of your main strengths that you believe will<br />
benefit the employer on a personal and professional level.<br />
Q: What are your weaknesses?<br />
A: Either use a professional weakness such as a lack of experience (not ability) on your<br />
part in one area that is not vital for the job, or use a personal weakness and show the<br />
steps that you have taken to combat it.<br />
Q: Why do you want to leave your current employer?<br />
A: State how you are looking for more challenge, responsibility, experience and a change<br />
of environment and explain why you feel you are no longer receiving these things from<br />
your current role and reinforce that you believe the role you are interviewing for can<br />
provide this.<br />
<br />
Useful questions that you can use in an interview<br />
<br />
<br />
<br />
<br />
<br />
<br />
What will my responsibilities be?<br />
How will you assess my performance?<br />
What would your expectations be of me in order to be a success?<br />
Who will I report to and are there persons reporting to me?<br />
What encouragement is given to undertake further training?<br />
What is the company culture and working environment
Preparation<br />
Unfortunately, too many candidates are unprepared to talk about themselves. You may be<br />
dressed for success on interview day, but if you can’t convince the interviewer face‐to<br />
face that you are right for the job, you won’t get the job. It’s that simple and that tough.<br />
The only way to distinguish yourself from the competition is to present your qualifications<br />
and yourself more effectively and persuasively than the other applicants do.<br />
<br />
Practice interviewing<br />
A simple way to overcome the stress associated with interviews is to do some practice<br />
interviewing. Ask your recruiter, a spouse, a relative or a friend to provide constructive<br />
criticism and conduct realistic interviews.<br />
Do the practice interview in a context as close to a real interview situation as you can.<br />
Give the interviewer your resume. Tell him/her to assume that they’ve never met you.<br />
Play it straight. After the interview is over, discuss your performance and ask for honest<br />
critiques. Get suggestions on how to improve your presentation. Remember, once you<br />
start doing real interviews you will almost never get direct, candid feedback, so take<br />
advantage of the opportunity during this practice stage.<br />
<br />
<br />
Research the company<br />
Find out as much about the company’s history, competitive environment and future as<br />
you can. Candidates who arrive at interviews completely unprepared are remembered for<br />
all the wrong reasons. Instead of showcasing their competence and thoroughness, they<br />
display a “wing‐it” mentality that doesn’t bode well with employers.<br />
Dress for success<br />
Be sensible about how you dress. Many experts on interviewing give countless tips on<br />
what to wear, which colors to shy away from, what to carry, etc. The real rule for how to<br />
dress and what to carry is to use common sense. Look neat and clean. Perfumes or<br />
cologne should be kept to a minimum. Dress appropriately for the position for which you<br />
are applying. Jewellery should be minimal and in good taste. Don’t wear jewellery that is<br />
going to dangle or distract. Please do not smoke or chew gum even if offered. Make sure<br />
your shoes are polished.<br />
Your failure to use common sense in the area of dress is likely to have two effects, neither<br />
of which will help you get a job. First, it may make the interviewer uncomfortable. Second,<br />
and more important, it will mark you as lacking in good judgment. If you are still unsure<br />
about the most appropriate attire for an interview, ask your placements consultant to<br />
help you make the right decisions.<br />
Remember: Attitude is everything. Be confident in yourself and the skills you are selling.<br />
Believe you can achieve anything!<br />
<br />
Guidelines for working with recruiters<br />
The key to a successful relationship with your Temporary Placements consultant is<br />
honesty and trust. Here are some guidelines you can follow to get the most from the<br />
relationship:<br />
<br />
Be sure that you are serious about looking for a new job before approaching an<br />
agency
Ask recruiters openly if they think they can help you and how. In turn, share your<br />
relevant search activities with them.<br />
Offer names of other candidates who may fit a search firm’s profile. In appreciation<br />
they may set up more interviews for you.<br />
Be honest about your financial needs and goals.<br />
Accept their role as intermediary. Until you are hired by an employer, a recruiter’s<br />
job is to function as a go‐between.<br />
Constant feedback on how the assignment is progressing will keep the placements<br />
consultant informed to decrease any negative situation.<br />
14. Placement Consultants Contact Details<br />
Sanett Potgieter<br />
012 420 7047<br />
sanettp@vippayroll.co.za<br />
Marizelle Vogel<br />
012 420 7047<br />
marizellev@vippayroll.co.za<br />
Anja Pretorius<br />
012 420 7171<br />
anjap@vippayroll.co.za<br />
15. Annexure<br />
Find the following documents below:<br />
a. Labour Broking Agreement<br />
b. Labour Broking Agreement Annexure B<br />
c. Employee Contract<br />
d. New employee information sheet<br />
e. Timesheet<br />
f. Assignment Report<br />
g. Leave application form
Attention: «pers_salutation» «pers_firstname» «pers_lastname»<br />
«comp_name»<br />
«addr_address1»<br />
«addr_address2»<br />
«addr_postcode»<br />
Date: 12 May 2008<br />
Tel: «pers_phonefullnumber»<br />
Fax: «pers_faxfullnumber»<br />
Email: «pers_emailaddress»<br />
Dear «pers_salutation» «pers_lastname»,<br />
LABOUR BROKING AGREEMENT<br />
Entered into by and between:<br />
«comp_name»<br />
Registration No.: «comp_regno»<br />
(Hereinafter referred to as the “CLIENT”)<br />
And<br />
SOFTLINE <strong>VIP</strong><br />
A DIVISION OF SOFTLINE (PTY) LTD<br />
Registration No.: 2003/015693/07<br />
(Hereinafter referred to as the “LABOUR BROKER”)<br />
(Please initial)<br />
Page 1 of 10
WHEREAS:<br />
The CLIENT is a natural person, or juristic person<br />
or statutory body duly incorporated in accordance<br />
with the laws of the Republic of South Africa.<br />
SOFTLINE <strong>VIP</strong>, A DIVISION OF SOFTLINE (PTY) LTD<br />
LABOUR BROKER is a temporary employment<br />
service as contemplated in terms of Paragraph<br />
198(1) of the Labour Relations Act, 66 of 1995 or<br />
any statute for the time being replacing, extending<br />
or modifying same.<br />
AND WHEREAS:<br />
The CLIENT and the LABOUR BROKER have agreed<br />
to enter into a Labour Broking Agreement on the<br />
terms and conditions as set out as follows:<br />
THE PARTIES AGREE AS FOLLOWS:<br />
1. Appointment<br />
1.1 The CLIENT hereby appoints the LABOUR<br />
BROKER for the provision of labour<br />
according to the requirements as set out in<br />
Annexure “A” (Position Requirements)<br />
hereto based on the provisions as set out in<br />
Annexure “B” (“Placement Provisions”)<br />
which contains the details of the<br />
appointment at the CLIENT.<br />
2. Duration<br />
2.1 This agreement shall commence on the date<br />
of signature hereof and shall continue until<br />
automatically terminated upon expiry of<br />
the period stipulated in clause 6 of<br />
Annexure “B” or as otherwise terminated in<br />
accordance with the provisions of this<br />
agreement.<br />
3. Labour Broker’s Obligations<br />
3.1 The LABOUR BROKER agrees and undertakes<br />
that at all times during the continuance in<br />
force of this agreement it shall:<br />
3.1.1 make use of its best endeavours to ensure<br />
that the contract labourers are either<br />
citizens of the Republic of South Africa or<br />
alternatively, immigrants, who possess the<br />
necessary Work and Residency Permits;<br />
which shall be valid for the duration of the<br />
contract with the CLIENT;<br />
3.1.2 prior to supplying any labour, take such<br />
steps, as are reasonably practicable, and do<br />
not offend the rights of individuals so as to<br />
ensure that none of the contract labourers<br />
have a record of serious misconduct from<br />
previous employers that would negatively<br />
impact on the inherent requirements of the<br />
position as stipulated in Annexure “A”<br />
hereto;<br />
3.1.3 all contract labour supplied to the CLIENT<br />
by the LABOUR BROKER shall be on the<br />
terms and conditions of employment, as<br />
agreed between the CLIENT and the<br />
LABOUR BROKER from time to time;<br />
3.1.4 insofar as it is reasonably practicable<br />
manage and monitor the human resources<br />
function in so far as contract labour is<br />
concerned;<br />
3.1.5 conduct the industrial relations function in<br />
so far as the contract labour is concerned in<br />
accordance with the requirements of fair<br />
labour practice and the Labour Relations<br />
Act, 66 of 1995 or any statute for the time<br />
being replacing, extending or modifying<br />
same;<br />
3.1.6 make use of its best endeavours to ensure<br />
that contract labour complies with the<br />
CLIENT's requirements and instructions and<br />
in the absence of any such requirement or<br />
instruction, in relation to any particular<br />
matter, to act in such manner as it<br />
reasonably considers to be the most<br />
beneficial to the CLIENT's interests;<br />
3.1.7 make use of its best endeavours to ensure<br />
that it, its employees, agents, associates or<br />
representatives take reasonable steps to be<br />
acquainted with current safety and security<br />
regulations of the CLIENT as well as the<br />
provisions of the Occupational Health and<br />
Safety Act, 85 of 1993 or any statute for the<br />
time being replacing, extending or<br />
modifying same and abide thereby;<br />
3.1.8 ensure that it is insured against claims<br />
arising out of injury to any of its own<br />
employees or agents and provide the<br />
CLIENT with the necessary documentary<br />
proof in this regard, on request;<br />
3.1.9 comply with current legislation and fair<br />
labour practices insofar as all and any<br />
safety regulations are concerned and<br />
provide information to the CLIENT in this<br />
regard upon request and insofar as contract<br />
labour is implicated;<br />
3.1.10 pay all contract labour monthly (calculated<br />
in arrear and paid no later than the last<br />
working day of the month) by way of<br />
payment into their respective banking<br />
accounts;<br />
3.1.11 accept responsibility for and to make<br />
payment to all contract labourers on due<br />
date of payment and make such payments<br />
and effect such deductions and company<br />
contributions in respect of contract<br />
labourers as required by law or statute,<br />
including but not limited to PAYE,<br />
Unemployment Insurance Fund<br />
contributions, Skills Levy as well as<br />
Workmen’s Compensation;<br />
3.1.12 keep full, proper and up to date books of<br />
account records, including attendance<br />
records and time sheets showing clearly<br />
all enquiries, transactions and<br />
proceedings relating to the parties’<br />
relationship, and will allow any person<br />
authorised by the CLIENT to have access<br />
to the books and records concerned<br />
Page 2 of 10
4. Indemnities<br />
4.1 The LABOUR BROKER hereby indemnifies<br />
and holds the CLIENT harmless against loss<br />
and/or damage due to any claim arising<br />
from and directly related to the<br />
employment relationship (or its<br />
termination) that shall exist between the<br />
LABOUR BROKER and the contract labour<br />
whilst the contract labour is placed with<br />
the CLIENT in terms of this agreement,<br />
which may be instituted against the CLIENT<br />
by the contract labourer.<br />
4.2 The indemnity in clause 4.1 above is<br />
dependant on the CLIENT’S compliance with<br />
its duties as set out in clause 5 below.<br />
4.3 Subject to the provisions of clause 4.1<br />
above and by virtue of the fact that the<br />
contract labour will fall under the direct<br />
control and supervision of the CLIENT in the<br />
performance of duties, the LABOUR BROKER<br />
shall not be liable for loss and/or damage<br />
suffered by the CLIENT arising from the<br />
provision of contract labour or any other<br />
service by the LABOUR BROKER to the<br />
CLIENT in terms of this agreement,<br />
irrespective of whether such loss and/or<br />
damage may be attributed to the<br />
negligence of the LABOUR BROKER.<br />
5. Client's Duties<br />
5.1 The CLIENT hereby agrees and undertakes<br />
that it will at all times during the<br />
continuance and force of this agreement:<br />
5.1.1 notify the LABOUR BROKER of any<br />
requirement or change in any requirement<br />
(as set out in Annexure “A”) timeously, so<br />
as to allow the LABOUR BROKER a<br />
reasonable opportunity of complying with<br />
any request in this regard;<br />
5.1.2 ensure that at all times when dealing with<br />
contract labour, to comply with any<br />
collective agreement, arbitration award,<br />
the Basic Conditions of Employment Act, 75<br />
of 1997 and the relevant provisions of the<br />
Labour Relations Act, 66 of 1995 or any<br />
statute for the time being replacing,<br />
extending or modifying same, as well as any<br />
reasonable change in a contract labourer’s<br />
terms and conditions of employment<br />
effected by the LABOUR BROKER; provided<br />
that the LABOUR BROKER shall not alter or<br />
amend any contract labourer’s terms and<br />
conditions of employment without<br />
canvassing the matter with the CLIENT;<br />
5.1.3 at all times comply with current legislation<br />
and fair labour practices insofar as all and<br />
any safety regulations are concerned and<br />
shall take such steps as may be necessary to<br />
ensure that the contract labour is made<br />
aware of current safety regulations and that<br />
they comply with such regulations;<br />
5.1.4 keep full, proper and up to date books of<br />
account and records showing clearly all<br />
enquiries, transactions and proceedings<br />
relating to the fulfilment of this agreement<br />
and will allow any person authorised by the<br />
LABOUR BROKER to have access to these<br />
records and make such copies thereof as<br />
may be required in the format and manner<br />
as prescribed in the Promotion of Access to<br />
Information Act, 2 of 2000 or any statute<br />
for the time being replacing, extending or<br />
modifying same.<br />
6. Fees<br />
6.1 The CLIENT shall pay the LABOUR BROKER a<br />
rate per hour for the particular contract<br />
labourer as stipulated in clause 7 of<br />
Annexure “B”, which amount shall be<br />
payable by the CLIENT to the LABOUR<br />
BROKER within 10 (ten) calendar days of<br />
the date of the invoice free from all and<br />
any deductions save any expressly<br />
sanctioned by this agreement.<br />
6.2 The contract labourer concerned shall<br />
record the hours worked for the CLIENT on<br />
behalf of the LABOUR BROKER. The CLIENT<br />
shall note its approval of the recorded<br />
hours through the signature of an<br />
authorised person together with a company<br />
stamp. The LABOUR BROKER shall invoice<br />
the CLIENT in accordance with the<br />
approved hours recorded by the contract<br />
labourer.<br />
6.3 Should there be a discrepancy between the<br />
hours recorded by the contract labourer and<br />
those as recorded by the CLIENT, then the<br />
CLIENT shall pay to the LABOUR BROKER the<br />
amount equivalent to the hours recorded by<br />
the CLIENT, where after the parties will be<br />
entitled to investigate the discrepancy and<br />
subsequently demand an adjustment to the<br />
invoiced payment from the other party,<br />
where necessary. Accordingly, the CLIENT<br />
may not withhold payment to the LABOUR<br />
BROKER of approved hours agreed upon by<br />
the LABOUR BROKER and the CLIENT.<br />
6.4 Should the parties not be able to reach<br />
agreement in respect of the amount due<br />
and payable (in terms of clause 9.3 above)<br />
then the dissatisfied party shall be entitled<br />
to refer the matter to a suitably qualified,<br />
independent third party, approved by both<br />
parties hereto or failing which designated<br />
by the chief executive officer of the<br />
Association of Personnel Service<br />
Organisations of South Africa (APSO), who<br />
shall upon investigation decide the matter<br />
finally; provided that the party against<br />
whom the decision substantially runs shall<br />
be obliged to carry the costs of<br />
appointment of the independent third<br />
party.<br />
7. Management of Employment Benefits and<br />
Entitlements<br />
Page 3 of 10
7.1 The CLIENT acknowledges that all contract<br />
labour placed with the CLIENT shall in<br />
terms of their employment contract with<br />
the LABOUR BROKER be entitled to leave<br />
benefits in accordance with the relevant<br />
provisions of the Basic Conditions of<br />
Employment Act, 75 of 1997 or any statute<br />
for the time being replacing, extending or<br />
modifying same. However, -<br />
7.1.1 the LABOUR BROKER undertakes to make<br />
reasonable alternative arrangement(s) with<br />
the CLIENT if an assigned contract labourer<br />
is to utilise any of such leave benefits in<br />
terms of clause 7.1 above during the<br />
placement with the CLIENT;<br />
7.1.2 the LABOUR BROKER undertakes to confirm<br />
the alternative arrangement(s) with the<br />
CLIENT in writing in order for this<br />
arrangement to be authorised by the<br />
CLIENT;<br />
7.1.3 the LABOUR BROKER confirms herein that<br />
the CLIENT shall not be accountable for any<br />
costs relating to the utilisation of leave<br />
benefits by the employee.<br />
7.2 The CLIENT undertakes to log and approve<br />
any overtime worked by the contract<br />
labourer and this amount shall be payable<br />
to the LABOUR BROKER over and above the<br />
hourly rate agreed upon with the CLIENT in<br />
terms of Annexure “B” hereto, in the<br />
following instances:<br />
7.2.1 all contract labour shall be entitled to all<br />
gazetted Public Holidays and shall be<br />
entitled to overtime payment when<br />
overtime is worked on such days at the<br />
request of the CLIENT;<br />
7.2.2 all contract labour shall furthermore be<br />
entitled to overtime payment when<br />
overtime is worked at the request of the<br />
CLIENT based on the working hours set out<br />
in Annexure “B” hereto.<br />
8. Services provided by Contract Labourer<br />
8.1 The CLIENT may with good reason terminate<br />
the assignment of any contract labourer<br />
placed with it provided that the CLIENT<br />
gives written notice of not less than 24<br />
(twenty four) hours that the assigned<br />
contract labourer is required to leave the<br />
CLIENT's premises.<br />
8.2 The LABOUR BROKER undertakes to affect<br />
the termination of the contract labourer’s<br />
assignment with the CLIENT fairly both<br />
substantively and procedurally as envisaged<br />
by the Labour Relations Act, 66 of 1995 or<br />
any statute for the time being replacing,<br />
extending or modifying same.<br />
9. Arbitration<br />
9.1 In the case of any dispute or difference<br />
arising between the parties hereto with<br />
regard to the construction of this<br />
agreement or the rights, duties or<br />
obligations of either party hereunder, or<br />
any matter arising out of or concerning<br />
same, or any dispute or matter (with the<br />
exception of a dispute to be dealt with in<br />
terms of the provisions of clause 6.4<br />
above), such difference shall be referred to<br />
arbitration in accordance with the<br />
provisions of the Arbitration Act 42 of 1956<br />
or any statute for the time being replacing,<br />
extending or modifying same.<br />
9.2 The arbitrator shall be agreed upon<br />
between the parties involving the dispute<br />
provided that where the dispute is –<br />
9.2.1 primarily an accounting matter, an<br />
independent Chartered Accountant of 5<br />
(five) years standing; or<br />
9.2.2 primarily a legal matter, a practising<br />
Attorney or Advocate of 5 (five) years<br />
standing.<br />
9.3 Should the parties fail to reach agreement<br />
in terms of the appointment of an<br />
arbitrator in terms of clause 9.2 above<br />
within 30 (thirty) calendar days after<br />
arbitration has been demanded, the<br />
aggrieving party may request the president<br />
of the controlling body of the arbitrator<br />
concerned to appoint an arbitrator.<br />
9.4 The arbitration shall be held in an informal<br />
manner with a view to resolving the dispute<br />
expeditiously, the decision of the arbitrator<br />
being final and binding upon the parties.<br />
9.5 Whilst each party will be responsible for<br />
their own costs to bring the matter to<br />
arbitration, the cost for the arbitrator to<br />
attend to the dispute shall follow suite in<br />
the matter decided.<br />
10. Employment of contract labour by the<br />
Client<br />
10.1 Should the CLIENT at any stage during the<br />
existence of this agreement or within 12<br />
(twelve) months of its termination for<br />
whatever reason, indicate an intention to<br />
employ any of the contract labour that has<br />
been placed with the CLIENT by the LABOUR<br />
BROKER, a fee as provided for in clause 9 of<br />
Annexure “B” shall be payable by the<br />
CLIENT to the LABOUR BROKER.<br />
10.2 The fee referred to in clause 10.1 above<br />
will become immediately due and payable<br />
to the LABOUR BROKER once the contract<br />
labourer concerned accepts the offer of<br />
employment with the CLIENT or once the<br />
employment relationship between them<br />
commences, whichever occurs first, and the<br />
LABOUR BROKER has furnished the CLIENT<br />
with an invoice in this regard.<br />
10.3 As soon as the CLIENT contacts any of the<br />
candidates and or temporary employees, or<br />
subsequently introduces any of the<br />
candidates and or temporary employees to<br />
a third party within 12 (twelve) months<br />
commencing as and from the date of the<br />
Page 4 of 10
initial introduction by Softline <strong>VIP</strong><br />
Placements, it automatically agrees to the<br />
abovementioned terms and conditions. For<br />
purposes hereof, an introduction can take<br />
place either telephonically or in writing,<br />
including, but not limited to, the receipt of<br />
a CV or similar document.<br />
11. Termination<br />
Without prejudice to any other remedies<br />
that either party may have against the<br />
other at law, and subject to automatic<br />
termination as provided for in clause 2<br />
above, either party shall have the right, by<br />
giving notice in writing to the other, to<br />
terminate this agreement forthwith in any<br />
of the following events:<br />
11.1.1 On Breach:<br />
If either party commits a material breach of<br />
any of the provisions of this agreement and<br />
fails to remedy same within a reasonable<br />
period as specified in a written demand<br />
served by the other party on it.<br />
11.1.2 On Liquidation, Insolvency etc.:<br />
If either party enters into liquidation or<br />
sequestration whether compulsory or<br />
voluntarily, or compounds with its<br />
creditors, or takes or suffers any similar<br />
action in consequence of a debt, or if the<br />
estate of either party is liquidated or<br />
sequestrated, or if either party enters into<br />
any agreement with its creditors, or takes<br />
or suffers any similar action in consequence<br />
of debt.<br />
11.1.3 On Prevention of Performance of Duties:<br />
If from any cause beyond its control either<br />
party is prevented from performing its<br />
obligations hereunder for a total period of<br />
one (1) month in any twelve (12) month<br />
period, where the contracted period exceed<br />
twelve months.<br />
11.1.4 Operational Requirements:<br />
In the event of the operational<br />
requirements of the CLIENT necessitating<br />
termination of the services of the contract<br />
labour; provided that the CLIENT shall<br />
reimburse the LABOUR BROKER for any<br />
amount which the LABOUR BROKER may be<br />
compelled by law (including remuneration)<br />
to pay the contract labourer pursuant to<br />
such termination; and provided further, if<br />
applicable, that in the event of the CLIENT's<br />
operational requirements only requiring the<br />
termination of the services of certain of the<br />
contract labourers, then the number of<br />
contract labourers supplied by the LABOUR<br />
BROKER will be decreased accordingly and<br />
the provisions of this agreement shall<br />
remain in force insofar as the remaining<br />
contract labour is concerned.<br />
12. Domicilium Citandi Et Executandi<br />
12.1 The parties choose as their domicilia citandi<br />
et executandi for all purposes under this<br />
agreement, whether in respect of court<br />
processes, notices or other documents or<br />
communication of whatsoever nature<br />
(including the exercise of any right), the<br />
following physical address:<br />
12.1.1 The CLIENT<br />
«physaddr1»<br />
«physaddr2»<br />
«physaddr3»<br />
«physaddr4»<br />
«physcity»<br />
12.1.2 The LABOUR BROKER<br />
291 Sprite Avenue<br />
Menlyn Woods Office Park<br />
Faerie Glen – Pretoria<br />
12.2 The parties choose for purposes of<br />
communications and the furnishing of<br />
notices under this agreement (including the<br />
exercise of a right), the following facsimile<br />
address and or e-mail address:<br />
12.2.1 The CLIENT:<br />
«pers_faxfullnumber»<br />
12.2.2 THE LABOUR BROKER:<br />
086 509 7068 Sanett Potgieter<br />
086 508 6897 Marizelle Vogel<br />
086 504 0469 Anja Pretorius<br />
12.3 Any notice or communication required or<br />
permitted to be given in terms of this<br />
agreement, shall be valid and effective only<br />
if it is in writing, but either party shall be<br />
competent to give notice by facsimile.<br />
12.4 Either party may by notice to the other<br />
party change the physical address chosen as<br />
its domicilium citandi et executandi to any<br />
other physical address in South Africa,<br />
provided that the change shall become<br />
effective on the 7th day from the deemed<br />
receipt of the notice by the other party in<br />
terms of clause 13 below.<br />
13. Notices<br />
13.1 Any notice to a party:<br />
13.1.1 sent by prepaid registered post (by airmail<br />
if appropriate) in a correctly addressed<br />
envelope to its domicilium citandi et<br />
executandi shall be deemed to have been<br />
received on the 7 th business day after<br />
posting (unless the contrary is proved);<br />
13.1.2 delivered by hand to a responsible person<br />
during ordinary business hours at its<br />
domicilium citandi et executandi shall be<br />
deemed to have been received on the day<br />
of delivery; or<br />
Page 5 of 10
13.1.3 sent by facsimile to its chosen facsimile<br />
number, shall be deemed to have been<br />
received on the date of despatch (unless<br />
the contrary is proved).<br />
13.2 Notwithstanding anything to the contrary<br />
herein contained, a written notice or<br />
communication actually received by a party<br />
shall be an adequate written notice or<br />
communication to it, notwithstanding that<br />
it was not sent to or delivered at its chosen<br />
domicilium citandi et executandi,<br />
14. General<br />
14.1 This document reflects the entire<br />
agreement between the parties including<br />
Annexure “A” and “B” hereto.<br />
14.2 No party shall have any right or claim of<br />
action arising from any undertaking,<br />
representation or warranty not included in<br />
this agreement.<br />
14.3 No agreement to vary, add to or cancel this<br />
agreement, including this clause 14.3, shall<br />
be of any force and effect unless reduced to<br />
writing and signed by or on behalf of the<br />
parties to this agreement.<br />
14.4 No party may cede any of its rights or<br />
delegate any of its obligations in terms of<br />
this agreement, unless the prior written<br />
consent of the other party is obtained.<br />
15. Details of Officer<br />
15.1 Full name(s) and position of person making<br />
the offer for and on behalf of the LABOUR<br />
BROKER:<br />
Karen Ekron<br />
Manager – <strong>VIP</strong> Placements<br />
Softline <strong>VIP</strong><br />
15.2 Contact details of person making the offer<br />
for and on behalf of the LABOUR BROKER:<br />
Tel: (012) 420 7371<br />
Fax: (086) 509 5496<br />
karene@vippayroll.co.za<br />
15.3 Signature of person duly authorised to make<br />
the offer:<br />
15.5 Full name(s) of persons confirming signature<br />
in terms of paragraph 15.4 above:<br />
Marizelle Vogel<br />
Sanett Potgieter<br />
Anja Pretorius<br />
<strong>VIP</strong> PLACEMENTS: Temporary Placement<br />
Consultant<br />
16. Details of Acceptance<br />
16.1 Full name(s) and position of person(s)<br />
accepting the offer for and on behalf of the<br />
CLIENT:<br />
__________________________________<br />
__________________________________<br />
16.2 Contact Details of person accepting the<br />
offer for and on behalf of the CLIENT:<br />
Tel:<br />
__________________________________<br />
E-Mail-Address:<br />
__________________________________<br />
16.3 Signature of person duly authorised to make<br />
the acceptance:<br />
__________________________________<br />
16.4 Signature of person confirming signature of<br />
person in paragraphs 16.1 to 16.3 above:<br />
__________________________________<br />
16.5 Full name(s) of persons confirming signature<br />
in terms of paragraph 16.4 above:<br />
15.4 Signature of person confirming the<br />
signature of the person in paragraphs 15.1<br />
to 15.3 above:<br />
Page 6 of 10
ANNEXURE “A” (POSITION REQUIREMENTS)<br />
The CLIENT shall complete the following information<br />
or<br />
Attach an existing Position requirement marked Annexure “A”<br />
Position Available<br />
Positions Title:<br />
Computer Literacy:<br />
(excluding <strong>VIP</strong>)<br />
Size of <strong>Payroll</strong> and Frequency:<br />
Wages:<br />
(Indicate number of employees and pay<br />
frequency e.g. weekly)<br />
Salaries:<br />
(Indicate number of employees and pay<br />
frequency e.g. weekly<br />
Geographical Working Area:<br />
(Town and Suburb)<br />
Stipulate date that position is to be<br />
filled:<br />
Period for which contract labour is<br />
required:<br />
Hours of work:<br />
(These periods include an hour meal<br />
interval per day)<br />
Budget for Placement cost, per hour<br />
How did you (the CLIENT) hear about<br />
us (LABOUR BROKER)<br />
(Please initial)<br />
Page 7 of 10
POSITIONS SPECIFICATIONS<br />
PLEASE SELECT YES OR NO IN APPLICABLE BLOCK X<br />
PREPARING AND COLLECTING INPUT DATA.<br />
APPROVING ALL INPUT DATA.<br />
CHANGES TO THE COMPANY PARAMETERS, METHODS ETC.<br />
ADD NEW APPOINTED EMPLOYEES AND TERMINATE EMPLOYEES<br />
COMPLICATED SETUP E.G. COST TO COMPANY, CUSTIMISATION<br />
INPUT FOR THE PERIOD<br />
MODIFY EMPLOYEE FIXED INFORMATION<br />
ENTER AND WORK WITH MEMO’S<br />
PROCESS INCREASES<br />
LEAVE PROCESSING<br />
COUNCIL (PLEASE SPECIFY) …………………………………………………………………..<br />
UPDATE MODULES<br />
o EQUITY<br />
o SKILLS<br />
o GENERAL LEDGER<br />
o PERSONNEL MODULE<br />
o JOB COSTING<br />
o ESS<br />
PRINT REPORTS<br />
<br />
<br />
ODBC REPORTS<br />
BIM REPORTS<br />
RECONCILIATIONS AND PAYMENTS TO EXTERNAL PARTIES<br />
PAYE, SKILLS AND UIF<br />
ALL THIRD PARTY PAYMENTS E.G. MEDICAL AID, PROVIDENT FUND, LOANS, GARNISHEES’ ETC.<br />
LEAVE<br />
GENERAL LEDGER, CASHBOOK<br />
PRINT THE PAYSLIPS<br />
PAYMENTS TO EMPLOYEES<br />
CASH<br />
CHEQUE<br />
ACB/EFT (PLEASE SPECIFY WHICH SYSTEM IS BEING USED)………………………………………..<br />
HANDLING OF ALL EMPLOYEE QUERIES.<br />
PAYMENTS TO EXTERNAL PARTIES<br />
COMMUNICATION WITH ALL EXTERNAL PARTIES.<br />
<br />
EXPORT INFORMATION FROM THE PAYROLL FOR:<br />
o<br />
GENERAL LEDGER<br />
(Please initial)<br />
Page 8 of 10
o<br />
o<br />
o<br />
UIF DECLARATION FILE<br />
EXTERNAL PAYMENTS E.G. GARNISHEES’, INSURANCES ETC.<br />
COUNCIL FILES<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
SUBMITTING STATUTORY RETURNS<br />
SUBMITTING ALL MONTHLY EXPORTS<br />
FILING OF ALL APPROPRIATE DOCUMENTATION AND REPORTS<br />
INFORMING ALL APPROPRIATE PARTIES, IF AN EMPLOYEE’S SERVICE IS TERMINATED (ATTORNEYS, INSURANCE<br />
COMPANIES ETC.).<br />
IMPORTING OR SUBMITTING ALL EXPORT FILES (GENERAL LEDGER, ACB, COUNCIL EXPORTS ETC.).<br />
MAKING BACKUPS AND ARRANGE FOR SAFEKEEPING.<br />
RECONCILIATION OF ALL PAYROLL DATA, TO ENSURE THAT THE CORRECT PAYMENTS ARE MADE.<br />
IF APPLICABLE, RUN AND REFRESH ALL ODBC REPORTS.<br />
I the undersigned hereby agree to the responsibilities as specified above.<br />
Client Signature: ___________________________<br />
Print Name: ________________________________<br />
CUSTOMISED DETAILS FOR CLIENT’S ATTENTION<br />
GENERAL COMMENTS<br />
(Please initial)<br />
Page 9 of 10
Sample<br />
of<br />
ANNEXURE B TO THE LABOUR BROKING AGREEMENT<br />
1 Name of Temporary employee: To be confirmed.<br />
2 Position / Designation: <strong>Payroll</strong> Administrator.<br />
3 Place of work: Company’s name.<br />
4 Reporting to:<br />
To be confirmed will supervise the Temporary employee, will ensure work meets the Client’s standard<br />
required and sign off timesheets. Received signed timesheets will be accepted as final approval of hours<br />
worked and no adjustments will be accepted.<br />
5 “Daily working hours” are from: to be confirmed, and consists of:<br />
Normal working hours: 8 hours (paid at standard rate per hour)<br />
Lunchtime: 1 hour (not paid for, not worked)<br />
Hours at work:<br />
9 hours<br />
Any hours worked that exceed the 8 normal working hours per day, are charged according to the Basic<br />
Conditions of Employment Act, at overtime rates of 1.5 times the standard rate per hour.<br />
Note that overtime rates are charged on a daily basis irrespective of whether the normal working hours<br />
for a week are worked or not (Basic Conditions of Employment Act sections 9, 10 and 14).<br />
6 Duration of placement: To be confirmed.<br />
7 Rates payable to Softline <strong>VIP</strong> to be confirmed per hour.<br />
8 Temporary contract fees: All fees will be charged at the end of each month for the duration of the<br />
contract, or at the end of the contract, and become payable within 10 (ten) days of the invoice date.<br />
9 Conversion of Temporary employment to Permanent employment: A fee of 17 (seventeen)% (exclusive of<br />
VAT) of the annual total cost to company (annual total package) is charged. This includes total earnings,<br />
total company contributions (excluding statutory charges) and fringe benefits. A Permanent Placement<br />
fee becomes payable within 30 (thirty) days of the invoice date.<br />
10 Quality Assuring Programme: Please note that this service is not available at all branches. Temporary<br />
employees that are part of a quality assuring programme, is on a year contract and are therefore not<br />
available for a temporary to permanent placement.<br />
The above appointment is confirmed subject to the terms and conditions as contained in the Labour<br />
Broking Agreement between «comp_name» and Softline <strong>VIP</strong> a division of Softline (Pty) Ltd.<br />
(Please initial)<br />
Page 10 of 10
Attention: «CandidateTitle»«CandidateSurname»<br />
«CandidateAdd1»<br />
«CandidateAdd2»<br />
«CandidatePostalCode»<br />
«Date»<br />
Tel: «CandidateTel»<br />
Dear «CandidateTitle» «CandidateSurname»<br />
RE: FIXED TERM CONTRACT OF EMPLOYMENT<br />
BETWEEN<br />
SOFTLINE <strong>VIP</strong>, A DIVISION OF SOFTLINE (PTY) LTD<br />
AND<br />
«CandidateTitle» «CandidateName» «CandidateSurname»<br />
(ID Number: «CandidateID»)<br />
We have pleasure in confirming your appointment as an employee of SOFTLINE <strong>VIP</strong><br />
A DIVISION OF SOFTLINE (PTY) LTD on a fix-term contract with effect from<br />
«StartDate»<br />
The written particulars of your employment are as follows:<br />
1. Position and Duties<br />
1.1 You are appointed to the position of <strong>Payroll</strong> Administrator / <strong>Payroll</strong><br />
Clerk and you will be placed at «Company» where you will be working<br />
for the term of the contract. You will be reporting to «ReportsTo» at<br />
the specified company.<br />
1.2 You may be required to perform other duties that may reasonably be<br />
required by the Client you are going to be placed at.<br />
2. Fixed Term and Renewals<br />
2.1 Your employment will be for a fixed term from «StartDate» to<br />
«EndDate» for the period of your placement with the Client.<br />
2.2 This contract of employment may be renewed by agreement at the end<br />
of the fixed term for a further term or terms on the same or different<br />
terms and conditions, subject to the provisions of paragraph 2.3 below.<br />
(Please initial)<br />
Page 1 of 5
2.3 It is expressly agreed that any renewals of this contract will not create<br />
any expectations or rights to further renewals in the future. Neither<br />
will you acquire any right to permanent employment if this contract is<br />
not renewed by SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD<br />
2.4 You may terminate the assignment provided that you give SOFTLINE <strong>VIP</strong><br />
A DIVISION OF SOFTLINE (PTY) LTD reasonable written notice of not<br />
less than 1 (one) week.<br />
3. Place of Work and Reporting<br />
3.1 Your normal place of work will be at the Client’s work place where you<br />
will be placed.<br />
3.2 You will also receive your instructions from the Client, and SOFTLINE<br />
<strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD where applicable.<br />
3.3 You will report to the Client who is your immediate superior and<br />
SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD where applicable.<br />
3.4 You are required to complete the Temporary Assignment Report<br />
provided by SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD on a<br />
weekly basis and furnish same to SOFTLINE <strong>VIP</strong> A DIVISION OF<br />
SOFTLINE (PTY) LTD by telefacsimile to number (012) 420 7330 every<br />
Friday.<br />
4. Hours of Work<br />
4.1 Your normal working hours will be from «HoursFrom» to «HoursTo».<br />
4.2 The periods stipulated paragraph in 4.1 above includes an hour meal<br />
interval per day.<br />
4.3 By signing this contract, you undertake and agree to perform such<br />
overtime duties as may be reasonably required of you from time to<br />
time, provided this does not exceed the limitations laid down in<br />
relevant legislation.<br />
5. Wage / Salary<br />
5.1 You will be paid «RateHr» per hour calculated in arrear and will be paid<br />
no later than the last working day of the month.<br />
6. Deductions (if applicable)<br />
The following deductions will be made from your wage/salary payments:<br />
6.1 All statutory deductions (PAYE/SITE; UIF)<br />
6.2 You hereby authorise any deduction to be made for any monies still due<br />
to SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD at the time of<br />
termination of your employment.<br />
(Please initial)<br />
Page 2 of 5
7. Annual Leave<br />
You must arrange any leave with the Client and in accordance with the<br />
relevant legislation.<br />
7.1 Leave will accrue to you at an amount equal to 1 (one) day every 17<br />
(seventeen) days actually worked while working at the Client where you<br />
have been placed.<br />
8. Sick Leave<br />
You will be entitled to sick leave in accordance with the provisions of the<br />
Basic Conditions of Employment Act, i.e. 1 (one) day for every 26 (twenty<br />
six) days worked, for the period during which you work at the Client where<br />
you have been placed. If you are absent for more than two (2) days or on a<br />
Monday or Friday or any day linked to a public holiday, due to illness or<br />
injury, a doctor’s medical certificate must be obtained and submitted to<br />
SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY) LTD.<br />
9. Family Responsibility Leave<br />
The provisions for family responsibility leave do not apply to workers who<br />
work less than –<br />
4 months for their employer<br />
4 days a week for one employer<br />
24 hours a month, or to<br />
Leave over and above that provided for by the Act (Based on Legislation<br />
in Section 27, of the Basic Conditions of Employment Act)<br />
Reasons for Leave – You may take family responsibility leave:<br />
when your child is born<br />
when your child is sick<br />
in the event of the death of your<br />
- spouse of life partner<br />
- parent or adoptive parent<br />
- grandparent<br />
- child or adopted child<br />
- grandchild<br />
- sibling.<br />
Proof – Employers may require reasonable proof of the birth, illness or<br />
death for which a worker requests leave.<br />
10. Discipline<br />
You will be subject to the disciplinary procedure and rules of the Client as<br />
determined from time to time, provided that being a SOFTLINE <strong>VIP</strong> A<br />
DIVISION OF SOFTLINE (PTY) LTD temporary employee you will also be<br />
subject to the disciplinary procedure and rules of SOFTLINE <strong>VIP</strong> A DIVISION<br />
OF SOFTLINE (PTY) LTD, if and where applicable.<br />
(Please initial)<br />
Page 3 of 5
11. Company Policies and Procedures<br />
Other than conditions of service detailed in this document, you will be<br />
subject to the conditions of service laid down in the Client’s company<br />
policies and procedures as amended from time to time.<br />
12. Termination of Employment<br />
12.1 Your employment terminates at the end of the fixed term referred to<br />
in paragraph 2.1 or at the end of any agreed period of renewal as<br />
contemplated in paragraph 2.2.<br />
12.2 Your employment may be terminated before the end of the fixed term<br />
of any renewal period for misconduct, incapacity, operational<br />
requirements or for any other reason which is recognised by law as<br />
being sufficient.<br />
13. Confidentiality<br />
You may not during or after your employment divulge or communicate to<br />
any person the trade secrets of the Client where you are placed or any<br />
other confidential information which you may have or acquire in relation to<br />
the Client’s affairs and operations or the affairs and operations of its<br />
Client’s, customers or suppliers.<br />
14. Restraint<br />
14.1 You hereby undertake that you will not work for or render any services<br />
directly or indirectly to the Client where you are placed for a period<br />
of 12 (twelve) months after the termination of this agreement for<br />
whatever reason without the prior written consent of SOFTLINE <strong>VIP</strong> A<br />
DIVISION OF SOFTLINE (PTY) LTD.<br />
14.2 You agree that the restraint in paragraph 13.1 also is reasonable and<br />
necessary to protect SOFTLINE <strong>VIP</strong> A DIVISION OF SOFTLINE (PTY)<br />
LTD’s business interests.<br />
(Please initial)<br />
Page 4 of 5
I trust that your association with the Client will be a fruitful one.<br />
Yours sincerely<br />
Karen Ekron<br />
Placement Manager<br />
Softline <strong>VIP</strong><br />
+27 12 420 7371<br />
+27 12 420 7330<br />
karene@vippayroll.co.za<br />
Acceptance Paragraph<br />
By my signature hereto, I accept the conditions of employment as set out in this<br />
letter.<br />
_______________________ ____________________ ______________<br />
Name (please print) Signature Date:<br />
Please complete the following for payment purposes:<br />
Bank Name<br />
Branch Code<br />
Account Number<br />
Type of account e.g. cheque etc<br />
Bank Account Details<br />
Page 5 of 5
PERSONAL DETAILS:<br />
Title:<br />
Initials:<br />
Surname:<br />
First name:<br />
Second name:<br />
ID Number:<br />
Date engaged:<br />
Employee tax number:<br />
PAYMENT DETAILS:<br />
Type of account:<br />
Branch code:<br />
Account number:<br />
Acc holder name:<br />
Acc holder relationship:<br />
RESIDENTIAL ADDRESS:<br />
Unit Number:<br />
Complex:<br />
Street Number:<br />
Street Name:<br />
Suburb:<br />
Town/City:<br />
Postal Code:<br />
POSTAL ADDRESS:<br />
Postal Service:<br />
Postal Number:<br />
Street Number:<br />
Street Name:<br />
Suburb:<br />
Town/City:<br />
Postal Code:<br />
EMERGENCY CONTACT DETAILS:<br />
Emergency Contact Name:<br />
Emergency Telephone Number:<br />
Emergency Cell Phone Number:<br />
EMPLOYEE CONTACT DETAILS:<br />
Employee Home Number:<br />
Employee Business Number:<br />
Employee Cell Number:<br />
Employee Fax Number:
Timesheet for <strong>VIP</strong> Placement Services<br />
Please e-mail electronic copy and fax signed copy to your<br />
Temporary Placement Consultant<br />
Candidate Name<br />
Client Name<br />
Month Applicable (e.g.<br />
June 2008)<br />
Emp Code<br />
Duration (from, to dates)<br />
From:(ccyymmdd)<br />
End: (ccyymmdd)<br />
Date (ccyymmdd) Day<br />
Start Time<br />
(e.g. 08:30<br />
hrs&min)<br />
End Time<br />
(e.g. 17:00<br />
hrs&min)<br />
Lunch Hour not<br />
worked<br />
(e.g. 1:00)<br />
Total Hours per<br />
day<br />
Normal<br />
Hours<br />
worked<br />
Normal<br />
hours less<br />
lunch Overtime 1.5<br />
Overtime<br />
2.0<br />
Mo 00:00 - - - 0<br />
Tu 00:00 - - - 0<br />
We 00:00 - - - 0<br />
Th 00:00 - - - 0<br />
Fr 00:00 - - - 0<br />
Sat 00:00 - - - 0<br />
Sun 00:00 - - - -<br />
Total for week 1<br />
- - -<br />
Mo 00:00 - - - 0<br />
Tu 00:00 - - - 0<br />
We 00:00 - - - 0<br />
Th 00:00 - - - 0<br />
Fr 00:00 - - - 0<br />
Sat 00:00 - - - 0<br />
Sun 00:00 - - - -<br />
Total for week 2<br />
- - -<br />
Mo 00:00 - - - 0<br />
Tu 00:00 - - - 0<br />
We 00:00 - - - 0<br />
Th 00:00 - - - 0<br />
Fr 00:00 - - - 0<br />
Total for week 3<br />
Total for week 4<br />
Total for week 5<br />
Sat 00:00 - - - 0<br />
Sun 00:00 - - - -<br />
- - -<br />
Mo 00:00 - - - 0<br />
Tu 00:00 - - - 0<br />
We 00:00 - - - 0<br />
Th 00:00 - - - 0<br />
Fr 00:00 - - - 0<br />
Sat 00:00 - - - 0<br />
Sun 00:00 - - - -<br />
- - -<br />
Mo 00:00 - - - 0<br />
Tu 00:00 - - - 0<br />
We 00:00 - - - 0<br />
Th 00:00 - - - 0<br />
Fr 00:00 - - - 0<br />
Sat 00:00 - - - 0<br />
Sun 00:00 - - - -<br />
Km 0.00 R 0.00 0<br />
Tollgate 0.00 R 0.00 0<br />
Other 0.00 R 0.00 R 0.00<br />
- - -<br />
Total for Month incl Travel hours<br />
- - - -<br />
LEAVE DETAILS<br />
FROM TO HOURS LEAVE DETAILS FROM<br />
TO HOURS<br />
Annual Leave 1<br />
Annual Leave 2<br />
Annual Leave 3<br />
Sick Leave 1<br />
Sick Leave 2<br />
Sick Leave 3<br />
Public Holiday 1<br />
Public Holiday 2<br />
Public Holiday 3<br />
Public Holiday 4<br />
Family Leave 1<br />
Family Leave 1<br />
Totals (excl leave) Quantity Amount Totals<br />
Public Holidays;<br />
Normal Hours 0.00<br />
Checked By:______________________<br />
Travel Hours 0.00<br />
If you worked on a public holiday,<br />
O/T 1.5 0.00<br />
remember to input a "p" in column A on that<br />
O/T 2.0 0.00<br />
specific line. This will automatically<br />
Sign:<br />
calculate the day at double rate. If you<br />
haven't worked, capture the dates under<br />
"Leave Details" for public holidays.<br />
Remarks:
TEMPORARY ASSIGNMENT REPORT<br />
Name of Client: ____________________________________________________________________________<br />
Name of <strong>VIP</strong> Placements Temporary Employee: _________________________________________________<br />
Date: ____________________________________________________________________________________<br />
Return this document to your Placement Consultant at the end of each week or at the end of each assignment.<br />
ASSIGNMENT DETAIL<br />
Signature of the Client is required to confirm that the above-mentioned information is correct.<br />
Signature of Client:<br />
_______________________________________<br />
Signature of Employee:<br />
_______________________________________
LEAVE APPLICATION FORM<br />
Employee Name: ___________________________________________________________________<br />
Company currently temping at: ________________________________________________________<br />
Type of Leave applied for Start date End date Number of days<br />
1 Annual Leave<br />
2 Sick Leave<br />
3 Family responsibility Leave *<br />
4 Study Leave *<br />
5 Maternity/Adoption Leave *<br />
6 Unpaid Leave *<br />
7 Other (please specify)<br />
Please note:<br />
A Doctor’s note is required for any sick leave taken.<br />
Study leave requires an exam timetable and confirmation of enrolment from the institution.<br />
Family responsibility, Maternity and Unpaid leave may also require proof/justification.<br />
Please ensure that both you and your direct supervisor (at the client) signs below.<br />
Please fax the completed form to 012 420 7330.<br />
Name of Client:<br />
_______________________________________<br />
Signature of Client:<br />
_______________________________________<br />
Signature of Employee:<br />
_______________________________________