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THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION 2012

THE INTERNATIONAL CONFERENCE IN<br />

ECONOMICS AND ADMINISTRATION<br />

2012


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Editor:<br />

Elena Druică<br />

The organizers of ICEA 2012 thank to <strong>the</strong> scientific advisory board of <strong>the</strong> Economic <strong>and</strong><br />

Adm<strong>in</strong>istrative Sciences Series of <strong>the</strong> Annals of <strong>the</strong> University of Bucharest, as well as to<br />

<strong>the</strong> members of <strong>the</strong> editorial board of <strong>the</strong> International Journal of Applied Behavioral<br />

Economics for <strong>the</strong>ir effort <strong>in</strong> review<strong>in</strong>g <strong>the</strong> submissions. Independent reviewers have also<br />

contributed to rais<strong>in</strong>g <strong>the</strong> scientific level of <strong>the</strong> registered papers.<br />

ISSN: 2284–9580<br />

ISSN-L: 2284–9580<br />

2


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Cupr<strong>in</strong>s:<br />

ORGANIZATIONAL CONFLICT. IMPORTANCE AND NECESSITY OF<br />

CONFLICT MANAGEMENT SYSTEMS ……………………………………………..<br />

Author: - Ardeleanu Anca Monica<br />

STUDY ON THE AWARENESS AND PRACTICE OF VALUE MANAGEMENT BY<br />

MALAYSIAN CONSTRUCTION PRACTITIONERS IN PENANG ……………<br />

Authors: Nadzirah Arshad; Abdelnaser Omran<br />

LEADERSHIP IMPORTANCE AND ROLE IN THE CONTEXT OF POLITICAL<br />

MARKETING …………………………………………………………………………..<br />

Author: Baban Eleonora Gabriela<br />

THE INTERPRETATION OF EARLY PHILLIPS CURVE IN TERMS OF MODERN<br />

ECONOMY OF UKRAINE …………………………………………………………….<br />

Authors:- Baidala Viktoriia; Butenko Vira<br />

THE ROLE OF THE CLIENT IN ACHIEVING EFFECTIVENESS AND<br />

EFFICIENCY IN CONSTRUCTION CONTRACT IN NIGERIA …………………….<br />

Authors: Bala Maiauduga Mohammed Jamilu; Omran Abdelnaser<br />

ALBANIAN HEALTH CARE REFORM, A NECESSITY AND WAY OF NO<br />

RETURN ………………………………………………………………………………..<br />

Authors: Bello Majl<strong>in</strong>da; Gabeta Aida; Dhimitri Eva; Dollija Elda<br />

THE APPLICATION OF COST-BENEFIT ANALYSIS FOR THE ESTIMATION OF<br />

REMITTANCES EFFECTS WITHIN THE ECONOMIES OF ORIGIN COUNTRIES.<br />

CASE STUDY – REPUBLIC OF MOLDOVA ………………………..<br />

Authors: Belobrov Angela - Caraganciu Anatolie<br />

POVERTY AND MIGRATION AS IMPEDIMENTS IN ACHIEVING THE EUROPE<br />

2020 OBJECTIVES ………………………………………………………….<br />

Author: Bonciu Cătăl<strong>in</strong>a<br />

IMPROVING THE ACCURACY OF MACROECONOMIC FORECASTS IN<br />

ROMANIA ……………………………………………………………………………...<br />

Author: Bratu Mihaela<br />

URBAN-RURAL MIGRATION IN ROMANIA AFTER 1990<br />

Author: - Bunea Daniela<br />

DESCRIBING THE WEB BASED BUSINESS BY THE CONTENT OF ITS<br />

SEGMENTS …………………………………………………………………………….<br />

Author: - Caraganciu Iulian<br />

DECISION MAKING SYSTEMS – BUSINESS IMPACT OF INFORMATION<br />

TEHNOLOGY SYSTEMS ……………………………………………………………...<br />

Authors: Cojocaru Silviu; Cojocaru Camelia<br />

WEB SERVICES– NEW TRENDS FOR CUSTOMER RELATIONSHIP<br />

MANAGEMENT ………………………………………………………………………<br />

Authors: Cojocaru Silviu; Cojocaru Camelia<br />

WHY DO MUSEUMS MATTER? A CASE STUDY ON THE MARAMURES<br />

COUNTY MUSEUMS …………………………………………………………………...<br />

Authors: Coman Adela; Pop Izabela<br />

THE DYNAMIC OF LABOR PRODUCTIVITY - A TOOL FOR ASSESSING<br />

INCOME INEQUALITY ………………………………………………………………<br />

Authors: Constant<strong>in</strong> Ionuţ - Dumitraşcu Raluca Bogdana<br />

8<br />

20<br />

23<br />

32<br />

37<br />

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106<br />

114<br />

121<br />

134<br />

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THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE ROLE OF SOUTH EAST EUROPE PROGRAM IN THE POLYCENTRIC<br />

DEVELOPMENT OF EAST EUROPEAN COUNTRIES. STUDY CASE:<br />

POLYINVEST PROJECT ………………………………………………………………..<br />

Authors: Constant<strong>in</strong> Ionuţ - Dumitraşcu Raluca Bogdana<br />

AN ANALYSIS OF THE DIVERSIFICATION POTENTIAL OF INSURANCE-<br />

LINKED SECURITIES FUNDS ………………………………………………………<br />

Authors: Constant<strong>in</strong> Laura-Gabriela; Iam<strong>and</strong>i Ir<strong>in</strong>a-Eugenia<br />

THE DEVELOPMENT OF SERVICES IN ROMANIA ………………………………..<br />

Author: Danciu Lucian Alex<strong>and</strong>ru<br />

ENVIRONMENTAL TAXES PARALLEL BETWEEN ROMANIA AND<br />

EUROPEAN UNION ……………………………………………………………………<br />

Authors: David Oana; Mihai Maria Valia<br />

PROJECT MANAGEMENT RISK ASSESSMENT WITHIN LARGE<br />

CORPORATIONS ……………………………………………………………………….<br />

Authors: Dirva Cristian; Dirva Anda Simona<br />

THE USE OF E-BANKING BY THE BRANCHES OF SECOND-LEVEL BANKS IN<br />

KORÇA (ALBANIA): OPPORTUNITY AND CHALLENGES ………………………..<br />

Authors: Dollija Elda; Bello Majl<strong>in</strong>da; Furxhi Gentisa<br />

URBAN TOURISM AND OPPORTUNITIES FOR IMPLEMENTING ITS GORJ<br />

COUNTY ………………………………………………………………………………<br />

Authors: Enea Constanta; Enea Constant<strong>in</strong><br />

RÂNCA RESORT - SKI AREA BEST OF CENTRAL AND EASTERN EUROPE …...<br />

Author: Enea Constanta<br />

EMPLOYMENT LAWS IN CONSTRUCTION PROJECTS: SOME EMPLOYMENT<br />

LAWS ISSUES IN CHINA CONSTRUCTION PROJECTS ……………………………<br />

Authors: Esmaeilifar Reza; J<strong>in</strong>ke Cao; Omran Abdelnaser; Huss<strong>in</strong> Abdul Aziz<br />

THE SITUATION OF SMALL AND MEDIUM ENTERPRISES IN ALBANIA ……...<br />

Authors: Gabeta Aida; Polena Esmeralda; Dhimitri Eva<br />

GENERAL ASPECTS ON PUBLICITY AND ITS EFFECTS. CREDIT<br />

CONSUMERS AND THE CONSUMERS OF EVENTS/MEGA-EVENTS ……………<br />

Authors: Gheorghe Carmen Adriana; Andrei Ion<br />

REAL ESTATE PUBLICITY IN THE LIGHT OF THE PROVISIONS OF NEW<br />

CIVIL CODE ……………………………………………………………………………..<br />

Author: Gheorghe Crist<strong>in</strong>a<br />

THE ROMANIAN UNIVERSITIES IN THE PARADIGM OF ENTREPRENEURIAL<br />

UNIVERSITIES ………………………………………………………………………….<br />

Author: Herman Radu<br />

EXPLORING THE EFFECTS OF BOOK TRANSLATION IN HISTORY OF<br />

ECONOMICS. EMPIRICAL EVIDENCE FROM A LLP-ERASMUS PROJECT ……..<br />

Authors: Herman Radu; Nistor Cornelia<br />

TORTS RELATING TO CONSTRUCTION INDUSTRY: NUISANCE ………………<br />

Authors: Huss<strong>in</strong> Abdul Aziz; Gebril Abdel Wahab O.; Omran Abdelnaser<br />

ROLE AND EFFECT OF STOCK EXCHANGE ON THE GROWTH OF<br />

INVESTMENT AND ECONOMIC DEVELOPMENT RESULTING FROM STOCK<br />

MARKET EFFECTS ON BANKING AND MONETARY SYSTEM …………………<br />

Authors: Hamid Reza Izadi; Maryam Izadi<br />

140<br />

147<br />

157<br />

167<br />

172<br />

183<br />

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4


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE ECONOMIC APPROACH OF HU, AN CAPITAL THEORY AND<br />

EFFECTIVENESS OF EDUCATION …………………………………………………...<br />

Author: Josan Ioana - Julieta<br />

HOW FLEXICURE ARE NEW EU MEMBER STATES? ……………………………<br />

Authors: Laporšek Suzana; Dolenc Primož<br />

THE ROLE OF SMALL MEDIUM ENTERPRISES (SME) ON THE NATIONAL<br />

ECONOMY PROBLEMS AND CHALLENGES OF THEIR DEVELOPMENT ……<br />

Author: Lipi Klaudia<br />

POWER LAW AND SCALING ANALYSIS OF THE BUCHAREST STOCK<br />

EXCHANGE ……………………………………………………………………………..<br />

Author: Lungu Eliza Olivia<br />

TARIFF EFFECT ON SMUGGLING IN THE IRANIAN ECONOMY ………………..<br />

Author: Majid Maddah<br />

DESIGNING CENTRE FOR LEADERSHIP OF THE UNIVERSITY OF<br />

BUCHAREST (CL-UB) ………………………………………………………………….<br />

Author: Mar<strong>in</strong>escu Paul<br />

CURRENT ISSUES AND THEIR CHALLENGES IN AUDITING THE PRIVATE<br />

PENSSION FUNDS IN RROMANIA …………………………………………………<br />

Author: Matei Simona<br />

LEVERAGE AND OWNERSHIP: AN EMPIRICAL ANALYSIS FOR ROMANIAN<br />

SME’S …………................................................................................................................<br />

Authors: Mínguez-Vera Antonio; Vasilcovschi Nicoleta<br />

A CHALLENGE FOR THE MARKETING STRATEGY – PRODUCTS IN THE<br />

ELECTRONIC COMMERCE ENVIRONMENT ……………………………………….<br />

Author: Mityko Delia Sorana Varvara<br />

THE PRESENCE AND THE INFLUENCE OF THE FRENCH INVESTMENTS IN<br />

THE ROMANIAN ECONOMY …………………………………………………………<br />

Author: Nistor Cornelia<br />

THE IMPACT OF THE TRANSLATIONS FROM HISTORY OF ECONOMIC<br />

THOUGHT AND HISTORY OF ECONOMICS ON LEARNING PROCESS OF THE<br />

STUDENTS AND ON AVAILABLE TEACHING MATERIALS ……………………..<br />

Authors: Nistor Cornelia - Herman Radu<br />

CAUSES AND EFFECTS OF INCESSANT BUILDING COLLAPSE IN NIGERIA …<br />

Authors: Segun Olojotuyi Bamidele; Omran Abdelnaser<br />

NATIONAL STUDENT ENROLLMENT REGISTRY. A REAL HELP FOR<br />

EMPLOYERS AND UNIVERSITIES …………………………………………………...<br />

Author: Olteanu Cosm<strong>in</strong> Cătăl<strong>in</strong><br />

MATERIAL DELIVERY TO CONSTRUCTION SITE: ISSUES, PROBLEMS AND<br />

THE WAY OUT ………………………………………………………………………….<br />

Author: Omran Abdul Aziz Huss<strong>in</strong> Adelnaser<br />

TIME INCONSISTENCY AND PUBLIC POLICIES. CASE STUDY: THE PUBLIC<br />

PENSION SYSTEM IN ROMANIA …………………………………………………….<br />

Author: Papuc Răzvan<br />

ECONOMIC CRISES AND TRANSITIONS OF CAPITALISM ……………………<br />

Authors: Platis Magdalena; Bucur Ion<br />

TOWARDS A CONVERGENT MODEL OF CULTURAL DIMENSIONS …………...<br />

Author: Ploae Cătălim<br />

266<br />

277<br />

289<br />

303<br />

306<br />

312<br />

317<br />

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THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

A SYNTHETIC REVIEW ON EFFECTIVENESS IN INTERNATIONAL AND<br />

NATIONAL SOCIETY …………………………………………………………………..<br />

Author: Popescu Angel Iulian<br />

GLOBAL CRISIS – AN ECOLONOMIC APPROACH ………………………………...<br />

Authors: Popescu Constant<strong>in</strong>; Taşnadi Alex<strong>and</strong>ru; Ciutacu Ileana.<br />

THE REAL ESTATE MARKETPLACE – A THEORETICAL BACKGROUND<br />

APPROACH ……………………………………………………………………………...<br />

Authors: Popescu Veronica Adriana; Popescu N. Gheorghe; Popescu Crist<strong>in</strong>a Raluca<br />

SWEETS CONSUMPTION IN ROMANIA AND THE IMPACT ON ROMANIANS<br />

MONTHLY BUDGET – THE PERSPECTIVE OF THE YEAR 2012 …………………<br />

Authors: Popescu Veronica Adriana - Popescu N. Gheorghe - Popescu Crist<strong>in</strong>a Raluca<br />

A STRATEGIC ANALYSIS OF THE ALBANIAN YOUTH EMPLOYMENT ……….<br />

Authors: Pulaj (Brakaj) Enida- Cipi Amali<br />

A CASE STUDY ON THE ORGANIZATIONAL CLIMATE AND STAFF<br />

MOTIVATION IN AN OPERATIONAL STRUCTURE OF THE POLICE …………<br />

Authors: Purda-Nicoară (Netotea-Suciu) Valeria-Liliana-Amelia; Manolescu Aurel ;<br />

Dorobanţu Maria-Roxana ; Lungeanu Emil<br />

EMPLOYEE MOTIVATION - A PREREQUISITE FOR SUCCESS …………………..<br />

Authors: Purda-Nicoară (Netotea-Suciu) Valeria-Liliana-Amelia; Manolescu Aurel ;<br />

Dorobanţu Maria-Roxana ; Lungeanu Emil<br />

FOREIGN DIRECT INVESTMENTS AND THE ECONOMIC GROWTH IN ROMANIA …<br />

Author: Rădulescu Magdalena<br />

GERMAN INFLUENCE ON THE COMPETITION POLICY OF THE EU FROM<br />

THE HISTORICAL PERSPECTIVE ……………………………………………………<br />

Author: Romana Mikhel<br />

CONTRACTORS, SUBCONTRACTOR, PAYMENT AND COMPLETION …………<br />

Authors: San Yu Chuah; Omran Abdelnaser; Huss<strong>in</strong> Abdul Aziz<br />

THE IMPORTANCE OF BRAND IN CONSUMER’S DECISION MAKING ………<br />

Author: S<strong>and</strong>u Mihaela<br />

MULTINATIONAL VERSUS LOCAL ROMANIAN ENTERPRISES - DIMENSION<br />

AND PERFORMANCE ……………………………………………………………….....<br />

Authors: Dumitrescu Cor<strong>in</strong>a; Scalera Francesco<br />

THE IMPACT OF INFORMATION TECHNOLOGY IN THE DECISION MAKING<br />

PROCESS IN HIGHER EDUCATION, WITH PARTICULAR EMPHASIS AT THE<br />

UNIVERSITY OF PRISTINA …………………………………………………………<br />

Author: Sertolli Osman; Tafili Arta<br />

DEINDUSTRIALIZATION AND ITS IMPACT ON POPULATION ………………….<br />

Authors: Sima Cristian; Bonciu Cătăl<strong>in</strong>a<br />

CONSIDERATIONS ON SIMPLE CONTRACT OF ASSOCIATION, UNDER THE<br />

NEW CIVIL CODE ……………………………………………………………………<br />

Authors: Spasici Camelia; Gheorghe Anca Nicoleta<br />

THE ROLE OF ENVIRONMENTAL ACCOUNTING IN ENVIRONMENTAL<br />

REPORTING: CASE OF THE REPUBLIC OF SERBIA ……………………………….<br />

Authors: Stefanovic Danka; Milojevic Marko; Dzamic Vladimir<br />

EMPOWERING PEOPLE COOPERATION. SOCIAL INNOVATION & SOCIAL<br />

NETWORKS ……………………………………………………………………………..<br />

Author: Suciu Marta-Christ<strong>in</strong>a<br />

398<br />

409<br />

423<br />

438<br />

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THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

CONVENTIONAL AND JURISDICTIONAL IN DISPUTE SETTLEMENT. THE<br />

LEGAL NATURE OF THE TRANSACTION CONTRACT …………………………<br />

Authors: Tărâţă (Spîrcheyi) Georgeta-Bianca<br />

E-GOVERNMENT ON LOCAL LEVEL - CASE STUDY: MUNICIPALITY OF<br />

KORCA …………………………………………………………………………………..<br />

Authors: Teneqexhi Mar<strong>in</strong>ela; Vangjeli Eleni; Furxhi Gentisa<br />

THE EVOLUTIONARY PATH OF CORPORATE SOCIAL RESPONSABILITY IN<br />

THE LAST CENTURY ………………………………………………………………….<br />

Author: Toma Sor<strong>in</strong>-George<br />

ACCOUNTANCY REFLECTION OF SOCIAL AND ENVIRONMENTAL<br />

PERFORMANCE – RESULT OF SOCIAL RESPONSIBILITY POLICIES …………..<br />

Author: Ungureanu Mihaela<br />

THE ROLE OF INTERNAL CONTROL IN AN ENTITY’S RELATIONSHIPS WITH<br />

ITS TRADING PARTNERS ……………………………………………………………<br />

Author: Ungureanu Mihaela<br />

RISK PERCEPTION IN INVESTMENT DECISION MAKING ……………………….<br />

Author: Virlics Agnes<br />

DYNAMIC CAPABILITIES – KNOWLEDGE MANAGEMENT - BASED<br />

CHALLENGES OF ROMANIAN FIRMS ………………………………………………<br />

Authors: Voica Orl<strong>and</strong>o; Burcea Mar<strong>in</strong><br />

ASSESSING AND MEASURING THE IMPACT OF GLOBALIZATION ON<br />

PUBLIC POLICIES ……………………………………………………………………...<br />

Author: Zulean Marian<br />

587<br />

592<br />

601<br />

604<br />

615<br />

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633<br />

643<br />

7


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

ORGANISATIONAL CONFLICT. IMPORTANCE AND NECESSITY<br />

OF CONFLICT MANAGEMENT SYSTEMS<br />

Anca Monica Ardeleanu<br />

University of Bucharest, Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>isration<br />

ABSTRACT<br />

Why is important to f<strong>in</strong>d out about workplace mediation? What is a conflict<br />

management system <strong>and</strong> how it can help managers <strong>in</strong> <strong>the</strong>ir bus<strong>in</strong>esses? The answer to all<br />

<strong>the</strong>se questions is very simple <strong>and</strong> refers to <strong>the</strong> fact that <strong>the</strong>re is a direct ratio between <strong>the</strong><br />

quality of relationships across <strong>the</strong> workplace <strong>and</strong> long-term bus<strong>in</strong>ess effectiveness <strong>and</strong><br />

success.<br />

The purpose of this article is to analyze <strong>the</strong> particularities of <strong>the</strong> organizational<br />

conflict, <strong>the</strong> conflict management style <strong>and</strong> also to show how management systems, <strong>in</strong><br />

general, <strong>and</strong> workplace conflict mediation, <strong>in</strong> particular, can fix <strong>the</strong>se complex relationship<br />

difficulties, so that good <strong>and</strong> respectful work<strong>in</strong>g relations can be restored for both employees<br />

<strong>and</strong> employers. The article will be helpful to researchers, academics, mediators, <strong>in</strong>terested<br />

<strong>in</strong>dividuals <strong>and</strong> most of all to managers <strong>and</strong> organizations that are consider<strong>in</strong>g br<strong>in</strong>g<strong>in</strong>g<br />

mediation <strong>in</strong>to <strong>the</strong>ir work culture, practices <strong>and</strong> policies.<br />

Key words Organizational conflict, conflict management, conflict management<br />

system, mediation, workplace mediation.<br />

1. INTRODUCTION<br />

One doesn’t have to be a specialist <strong>in</strong> conflictology to know that conflicts are part of<br />

human consciousness <strong>in</strong> all aspects of life. People cannot avoid conflicts, whe<strong>the</strong>r <strong>the</strong>y are at<br />

home, at school, at <strong>the</strong> office, beh<strong>in</strong>d <strong>the</strong> wheel or simply walk<strong>in</strong>g on <strong>the</strong> street. Even if is so<br />

present <strong>in</strong> our personal <strong>and</strong> professional lives, <strong>the</strong> conflict is not someth<strong>in</strong>g that we look<br />

forward to deal with. In fact, <strong>the</strong> common approach of <strong>the</strong> conflict is avoidance because <strong>the</strong><br />

conflict is usually thought to be detrimental to our personal relationships or to <strong>the</strong> success of<br />

<strong>the</strong> organization.<br />

If we look closer <strong>in</strong>to <strong>the</strong> organizational world, after review<strong>in</strong>g <strong>the</strong> literature deal<strong>in</strong>g<br />

with this doma<strong>in</strong>, <strong>the</strong> experts agree that conflict can be quite helpful. They say that conflict is<br />

<strong>in</strong>evitable <strong>and</strong> even desirable: “To work <strong>in</strong> an organization is to be <strong>in</strong> conflict. To take<br />

advantage of jo<strong>in</strong>t work requires conflict management” (Tjosvold 2008: 19). It is no wonder<br />

that conflict management is receiv<strong>in</strong>g <strong>in</strong>creas<strong>in</strong>g attention from top managers <strong>and</strong><br />

policymakers across major corporations <strong>and</strong> non-profit organizations. Lipsky <strong>and</strong> Seeber<br />

(2006) note that dur<strong>in</strong>g <strong>the</strong> past 25 years, <strong>the</strong> organizations have changed <strong>the</strong>ir orientation<br />

towards conflict management. In particular, organizations are more tempted to adopt “a<br />

proactive, strategic approach to manag<strong>in</strong>g organizational conflicts” (ibid: 360).<br />

The occurrence of conflicts has many implications for organizations. It has been<br />

proven that managers may spend more than 40% of <strong>the</strong>ir time deal<strong>in</strong>g with conflict-related<br />

negotiations (Watson & Hoffman 1996). This task is very stressful <strong>and</strong> time consum<strong>in</strong>g as<br />

conflicts have <strong>the</strong> potential to affect <strong>and</strong> even deteriorate organizational well function<strong>in</strong>g by<br />

8


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<strong>in</strong>duc<strong>in</strong>g resignations, absentee-ism, accidents, <strong>and</strong> overtime (Meyer 2004) as well as<br />

deteriorat<strong>in</strong>g <strong>in</strong>dividual health <strong>and</strong> well-be<strong>in</strong>g (De Dreu et al. 2004).<br />

Authors have found it useful to conceptualize organizational conflicts broadly (e.g.,<br />

Rahim 2002; Lipsky & Seeber 2006). Rahim (2002) def<strong>in</strong>es conflict as “an <strong>in</strong>teractive process<br />

manifested <strong>in</strong> <strong>in</strong>compatibility, disagreement, or dissonance with<strong>in</strong> or between social entities<br />

(i.e., <strong>in</strong>dividual, group, organization, etc.)…Conflict can relate to <strong>in</strong>compatible preferences,<br />

goals, <strong>and</strong> not just activities” (207). Accord<strong>in</strong>g to Lipsky <strong>and</strong> Seeber (2006), <strong>the</strong>re are three<br />

types of organizational conflict. (1) Latent <strong>and</strong> manifest disagreements refer to “any<br />

organizational friction that produces a mismatch <strong>in</strong> expectations of <strong>the</strong> proper course of action<br />

for an employee or group of employees (Lipsky et al. 2003: 8). (2) Workplace disputes are<br />

conflicts “that ripen <strong>in</strong>to formal compla<strong>in</strong>ts, grievances, <strong>and</strong> charges” (Lipsky <strong>and</strong> Seeber<br />

2006: 363). (3) Litigation refers to lawsuits <strong>and</strong> charges filed with regulatory agencies. In<br />

general, it has been underl<strong>in</strong>ed that conflict centers on three factors with<strong>in</strong> <strong>the</strong> communication<br />

field: <strong>in</strong>compatibilities, an expressed struggle <strong>and</strong> <strong>in</strong>terdependence between two or more<br />

parties (Putnam 2006).<br />

Traditionally, conflicts are considered as impediments to organizational function<strong>in</strong>g.<br />

Consider<strong>in</strong>g this po<strong>in</strong>t of view, conflicts need to be thoroughly controlled, because “social<br />

<strong>in</strong>teraction itself is a negative force, <strong>and</strong> this is so because human be<strong>in</strong>gs are <strong>in</strong>capable of<br />

engag<strong>in</strong>g <strong>in</strong> ei<strong>the</strong>r social <strong>in</strong>teraction or conflict without destructive consequences” (Bush &<br />

Folger 2005: 247). However, o<strong>the</strong>r authors state that conflicts are vital for modern<br />

organizations; <strong>the</strong>y are “not only essential to <strong>the</strong> growth, change, <strong>and</strong> evolution of liv<strong>in</strong>g<br />

systems, but [are], as well, a system’s primary defense aga<strong>in</strong>st stagnation, detachment,<br />

entropy, <strong>and</strong> eventual ext<strong>in</strong>ction” (Ruben 1978: 206). Similarly, Aula (1999; 2000) argues<br />

that conflicts are an important force <strong>in</strong> br<strong>in</strong>g<strong>in</strong>g out <strong>the</strong> differences among agents’ op<strong>in</strong>ions,<br />

logics <strong>and</strong> worldviews, which, <strong>in</strong> turn, leads to more creative <strong>and</strong> novel out-comes. Individual<br />

level conflict <strong>in</strong>teraction is crucial because it ultimately changes <strong>the</strong> whole social environment<br />

(Bush & Folger 2005).<br />

Even though conflict is often considered to be functional for organizations, most<br />

recommendations relat<strong>in</strong>g to organizational conflict still fall with<strong>in</strong> <strong>the</strong> spectrum of conflict<br />

reduction, resolution, or m<strong>in</strong>imization. Accord<strong>in</strong>g to Rahim (2002), <strong>in</strong>sofar as it could be<br />

determ<strong>in</strong>ed, <strong>the</strong> literature on organizational conflict is deficient (with m<strong>in</strong>or exceptions) <strong>in</strong><br />

three major areas:<br />

1. There is no clear set of rules to suggest when conflict has to be ma<strong>in</strong>ta<strong>in</strong>ed at a<br />

certa<strong>in</strong> level, when reduced, when ignored, <strong>and</strong> when enhanced.<br />

2. There is no clear set of guidel<strong>in</strong>es to suggest how conflict can be reduced, ignored,<br />

or enhanced to <strong>in</strong>crease organizational learn<strong>in</strong>g <strong>and</strong> effectiveness.<br />

3. There is no clear set of rules to <strong>in</strong>dicate how conflict <strong>in</strong>volv<strong>in</strong>g different situations<br />

can be managed effectively.<br />

Given <strong>the</strong> importance of conflict management <strong>in</strong> organizations it is of most<br />

importance to have, to develop <strong>and</strong> to implement valid measurements <strong>in</strong>struments to diagnose<br />

conflict management strategies at work. Accord<strong>in</strong>g to Rahim (2002), if <strong>the</strong>y are to be<br />

effective, conflict management strategies should satisfy certa<strong>in</strong> criteria. First, conflict<br />

management strategies should be designed to improve organizational learn<strong>in</strong>g. Instead of<br />

deal<strong>in</strong>g with conflict “with<strong>in</strong> <strong>the</strong> exist<strong>in</strong>g structure <strong>and</strong> processes of an organization” (ibid:<br />

212), one should challenge <strong>the</strong> status quo by enabl<strong>in</strong>g organizational members to challenge<br />

<strong>the</strong> underly<strong>in</strong>g policies, assumptions, <strong>and</strong> goals. Second, strategies should be designed to<br />

<strong>in</strong>clude “<strong>the</strong> right stakeholders to solve <strong>the</strong> right problems” (ibid: 209). Conflicts are often<br />

complex issues that <strong>in</strong>volve multiple parties. The <strong>in</strong>volvement of all <strong>the</strong> relevant parties <strong>in</strong><br />

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problem-solv<strong>in</strong>g activities leads to collective learn<strong>in</strong>g <strong>and</strong> organizational effectiveness.<br />

F<strong>in</strong>ally, conflict management should be ethical. That is, <strong>the</strong> design should enable conflict<br />

management that leads to “ethical actions that benefit humank<strong>in</strong>d” (ibid. 209) on <strong>the</strong><br />

leadership as well as on o<strong>the</strong>r stakeholder levels.<br />

2. ORGANIZATIONAL CONFLICT – CONCEPT, CAUSES & DYNAMICS<br />

The conflict is a certa<strong>in</strong> status that became study object for organizational<br />

management, <strong>and</strong> also for many o<strong>the</strong>r sciences, such as: psychology sociology, history, <strong>and</strong><br />

politology. This status can be analyzed from different perspectives, <strong>and</strong> can be described as a<br />

particular aspect of <strong>in</strong>dividual, social or economic reality, or it can be seen from a much wider<br />

perspective.<br />

The dictionaries def<strong>in</strong>e conflict throughout various concepts <strong>and</strong> synonyms start<strong>in</strong>g<br />

with dispute, duel, war, <strong>and</strong> end<strong>in</strong>g with moderate antagonism that offers <strong>the</strong> chance for<br />

dialogue or even a negotiation. From an etymological po<strong>in</strong>t of view <strong>the</strong> term “conflict” comes<br />

from <strong>the</strong> Lat<strong>in</strong> word “conflictus” that is a derivative from <strong>the</strong> verb “confligere” <strong>and</strong> signifies<br />

“to smash, to collide, to hold toge<strong>the</strong>r by force”.<br />

Some authors def<strong>in</strong>e conflict as a block<strong>in</strong>g of <strong>the</strong> natural decision mechanisms,<br />

mean<strong>in</strong>g <strong>the</strong> situation of an <strong>in</strong>dividual that has difficulties <strong>in</strong> choos<strong>in</strong>g <strong>the</strong> way to react. The<br />

conflict can be considered a particular type of competition, which escalates from a simple<br />

opposition to a fight between <strong>in</strong>dividuals or groups, <strong>the</strong> entire situation be<strong>in</strong>g characterized by<br />

opposite forces <strong>and</strong> tendencies, but of different <strong>in</strong>tensity.<br />

Commonly, <strong>the</strong> conflict means <strong>the</strong> fight or <strong>the</strong> competition between <strong>in</strong>dividuals or<br />

groups <strong>in</strong> order to achieve <strong>the</strong> settled objectives. The conflicts between employees, union<br />

representatives <strong>and</strong> <strong>the</strong> members of <strong>the</strong> managerial teams often start because of some<br />

psychological <strong>in</strong>fluences.<br />

There are managers that do not agree with this conceptualization of <strong>the</strong> conflict <strong>and</strong><br />

focus <strong>in</strong> f<strong>in</strong>d<strong>in</strong>g o<strong>the</strong>r modalities <strong>and</strong> means to solve <strong>the</strong> conflicts <strong>the</strong>y are supposed to deal<br />

with. "Organizational <strong>the</strong>ory” is seldom blocked because <strong>the</strong> managers th<strong>in</strong>k that <strong>the</strong> exist<strong>in</strong>g<br />

problems that <strong>the</strong>y have studied deescalated or were solved due to managerial methods more<br />

than sociological or psychological methods. This is a very important po<strong>in</strong>t of view if we take<br />

<strong>in</strong>to consideration <strong>the</strong> fact that <strong>in</strong> <strong>the</strong> organization, <strong>the</strong> conflicts were considered by some<br />

people as “m<strong>in</strong>e fields”.<br />

Nowadays, for managers <strong>the</strong> conflicts represent a problem that has to be immediately<br />

solved <strong>and</strong>, consider<strong>in</strong>g this, all <strong>the</strong> reason<strong>in</strong>g that st<strong>and</strong> for <strong>the</strong> plurality <strong>and</strong> <strong>the</strong> <strong>in</strong>evitability<br />

of <strong>the</strong> <strong>in</strong>terests, motivations, purposes <strong>and</strong> attitudes of <strong>the</strong> parties <strong>in</strong> conflict can be addressed<br />

<strong>in</strong> order to f<strong>in</strong>d <strong>the</strong> optimal solution.<br />

We consider <strong>the</strong> conflict as a natural environment <strong>in</strong> <strong>the</strong> organizations, which is a very<br />

important study object for <strong>the</strong> management, just as <strong>in</strong>terest<strong>in</strong>g as <strong>the</strong> cooperation, order <strong>and</strong><br />

stability. Conflicts appear each time when <strong>the</strong> parties have opposite <strong>in</strong>terests. The natural<br />

reaction <strong>in</strong>side <strong>the</strong> organization is to consider conflicts as dysfunctional forces expla<strong>in</strong>ed by<br />

unfortunate circumstances or causes that happened <strong>in</strong> a previous period. Frequently people<br />

state or expla<strong>in</strong> it by say<strong>in</strong>g: “It is a matter of personality”, “They are rivals, so <strong>the</strong> fight was<br />

<strong>in</strong>evitable”, “People from market<strong>in</strong>g <strong>and</strong> those from sales cannot get along toge<strong>the</strong>r because<br />

<strong>the</strong>y have different objectives”, <strong>and</strong> “Everybody hates controllers <strong>and</strong> accountants”. These<br />

examples confirm <strong>the</strong> fact that our entire behavior is <strong>in</strong>fluence by condition<strong>in</strong>g, experiences,<br />

believes, <strong>and</strong> values that we took from o<strong>the</strong>rs, <strong>and</strong> this behavior is enhanced by our own<br />

templates <strong>and</strong> th<strong>in</strong>k<strong>in</strong>g processes that we use <strong>in</strong> connection with those that surround us. By<br />

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underst<strong>and</strong><strong>in</strong>g our own way of th<strong>in</strong>k<strong>in</strong>g, but also those of <strong>the</strong> o<strong>the</strong>r ones, we can learn to<br />

avoid conflicts, we can avoid disasters can we can focus <strong>the</strong> anger force toward positive<br />

activities.<br />

Once we def<strong>in</strong>ed <strong>the</strong> concept of conflict, with particular view over <strong>the</strong> organizational<br />

conflict, <strong>and</strong> <strong>the</strong> ways this is perceived by managers <strong>and</strong> <strong>the</strong> employees, let’s determ<strong>in</strong>e <strong>the</strong><br />

causes of organizational conflicts.<br />

In organizations, conflict appears when normal activities are disrupted between<br />

<strong>in</strong>dividuals or groups so that it becomes difficult to see a task to completion (More &<br />

Wegener, 1992). More specifically, organizations are faced with many forms of <strong>in</strong>terpersonal<br />

conflicts which can be disruptive to achiev<strong>in</strong>g organizational goals. Accord<strong>in</strong>g to More <strong>and</strong><br />

Wegener, <strong>the</strong> most common type of conflict exists between two <strong>in</strong>dividuals (1992). With<br />

<strong>in</strong>terpersonal conflict, problems arise due to differences <strong>in</strong> personality or because of confus<strong>in</strong>g<br />

role expectations (More & Wegener, 1992).<br />

Ano<strong>the</strong>r type of organizational conflict occurs when <strong>in</strong>dividuals <strong>in</strong>teract with groups.<br />

Often, conflict situations arise because <strong>in</strong>dividuals misunderst<strong>and</strong> <strong>the</strong> prescribed group norms<br />

<strong>and</strong> violate <strong>the</strong>se norms, caus<strong>in</strong>g group dissension <strong>and</strong> eventual isolation among members.<br />

Conflict between <strong>in</strong>dividuals <strong>and</strong> groups can create a very tense work atmosphere <strong>and</strong> cause a<br />

breakdown of group communications. Often <strong>in</strong>dividuals who fail to adhere to <strong>the</strong> group’s<br />

expectations are shunned <strong>and</strong> labeled as deviant for fail<strong>in</strong>g to meet group norms. The <strong>in</strong>tensity<br />

of this type of conflict varies <strong>and</strong> is dependent upon many <strong>in</strong>dividual factors such as <strong>the</strong><br />

duration of <strong>the</strong> conflict <strong>and</strong> <strong>in</strong>dividual personality attributes.<br />

The last type of <strong>in</strong>terpersonal conflict is conflict between groups. In this type of<br />

situation <strong>in</strong>compatible norms <strong>and</strong> goals are <strong>the</strong> ma<strong>in</strong> cause for group conflict. Various group<br />

cultures are def<strong>in</strong>ed accord<strong>in</strong>g to <strong>the</strong> shared goals, values <strong>and</strong> <strong>in</strong>terests that are represented<br />

with<strong>in</strong> <strong>the</strong> group.<br />

As social groups become more unified, <strong>the</strong>y compete with surround<strong>in</strong>g groups due to<br />

conflict<strong>in</strong>g goals <strong>and</strong> values. Compet<strong>in</strong>g groups <strong>the</strong>n polarize, <strong>and</strong> destructive <strong>in</strong>ter-group<br />

conflict results (More & Wegener, 1992).<br />

The conflict that appears <strong>in</strong> <strong>the</strong> work<strong>in</strong>g environment can be a very complex matter. If<br />

mismanaged, work related conflict can have detrimental side effects on employees’ physical,<br />

emotional <strong>and</strong> mental well be<strong>in</strong>g. However, <strong>in</strong> <strong>the</strong> end, conflict doesn’t need to have a<br />

destructive nature. In fact, when managed properly, <strong>the</strong> conflict can be quite beneficial for <strong>the</strong><br />

<strong>in</strong>dividuals <strong>in</strong>volved <strong>in</strong> <strong>the</strong> conflict <strong>and</strong> ultimately can be beneficial for <strong>the</strong> organizational<br />

structure as well.<br />

Role ambiguity can be problematic when an employee is unclear of <strong>the</strong> exact details of<br />

<strong>the</strong> job that he/she is expected to perform. Typically, role ambiguity occurs when<br />

communication l<strong>in</strong>es are hazy <strong>and</strong> supervisors fail to communicate guidel<strong>in</strong>es for reach<strong>in</strong>g <strong>the</strong><br />

organization’s goals. Conflict result<strong>in</strong>g from role ambiguity <strong>in</strong>cludes both mis<strong>in</strong>formation <strong>and</strong><br />

absence of <strong>in</strong>formation which prevents <strong>the</strong> employee from perform<strong>in</strong>g his/her task well. Job<br />

stress related to role ambiguity can result <strong>in</strong> psychological distress <strong>and</strong> job stra<strong>in</strong> for <strong>the</strong><br />

worker (Cooper et all, 2001).<br />

Role conflict occurs when those <strong>in</strong> supervisory positions communicate dem<strong>and</strong>s which<br />

are <strong>in</strong>compatible with one ano<strong>the</strong>r or when an employee may perceive a conflict of <strong>in</strong>terest<br />

between what he/she values as a professional (Cooper et all, 2001). Role overload is <strong>the</strong><br />

juggl<strong>in</strong>g of too many dem<strong>and</strong>s which places a stra<strong>in</strong> on <strong>the</strong> <strong>in</strong>dividual who is attempt<strong>in</strong>g to<br />

fulfill <strong>the</strong>se various roles. All of <strong>the</strong>se conflicts can be avoided with effective communication<br />

between managers <strong>and</strong> <strong>the</strong>ir employees. The managers who offer consistent feedback <strong>and</strong><br />

discussion about what is expected <strong>and</strong> needed from employees will typically have fewer<br />

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occurrences of conflict with<strong>in</strong> <strong>the</strong> work environment. Fur<strong>the</strong>rmore, open<strong>in</strong>g <strong>the</strong> l<strong>in</strong>es of<br />

communication for when problems do arise allows an opportunity for bra<strong>in</strong>storm<strong>in</strong>g <strong>and</strong><br />

creative conflict resolution between employer <strong>and</strong> employee.<br />

Refram<strong>in</strong>g <strong>the</strong> situation is beneficial <strong>in</strong> ga<strong>in</strong><strong>in</strong>g a fresh perspective on how to manage<br />

a conflict situation. As <strong>the</strong> text, Refram<strong>in</strong>g Organizations: Artistry, Choice, <strong>and</strong> Leadership<br />

discusses, <strong>the</strong>re is no right or wrong way to h<strong>and</strong>le a conflict situation (Bolman & Deal,<br />

2003). Often it is necessary to restructure l<strong>in</strong>es of authority or reorganize <strong>the</strong> composition of<br />

<strong>the</strong> organization <strong>in</strong> order to <strong>in</strong>crease employee participation. Employees who are encouraged<br />

to actively participate <strong>in</strong> <strong>the</strong> decision mak<strong>in</strong>g processes which affect <strong>the</strong>ir daily job rout<strong>in</strong>es<br />

feel empowered <strong>and</strong> <strong>in</strong> control of <strong>the</strong>ir job functions. This restructur<strong>in</strong>g technique is a<br />

preventative measure aga<strong>in</strong>st <strong>the</strong> occurrence of role ambiguity <strong>and</strong> role conflict (Cooper et all,<br />

2001).<br />

As we said already, a conflict can be of a constructive or destructive nature. In fact,<br />

some managers purposefully place employees toge<strong>the</strong>r who are from different professional<br />

<strong>and</strong> cultural backgrounds so as to promote “creative abrasion,” or <strong>the</strong> bra<strong>in</strong>storm<strong>in</strong>g that<br />

occurs from ga<strong>the</strong>r<strong>in</strong>g differ<strong>in</strong>g viewpo<strong>in</strong>ts, experiences <strong>and</strong> perspectives <strong>in</strong> a group situation<br />

(Caudron, 1998). Accord<strong>in</strong>g to Caudron, <strong>the</strong>re are various ways that managers can encourage<br />

constructive conflict <strong>and</strong> avoid destructive conflict with<strong>in</strong> <strong>the</strong>ir organizations. For <strong>in</strong>stance,<br />

supervisors should encourage all employees to address conflict directly <strong>in</strong> order to <strong>in</strong>crease<br />

<strong>the</strong>ir comfort level when faced with difficult situations. Avoid<strong>in</strong>g conflict is only go<strong>in</strong>g to<br />

exacerbate <strong>the</strong> problem. Deal<strong>in</strong>g directly with conflict is <strong>the</strong> best way to ga<strong>in</strong> experience with<br />

effective conflict management.<br />

Ano<strong>the</strong>r th<strong>in</strong>g managers can do to encourage constructive conflict is to reward those<br />

employees who demonstrate positive behaviors when h<strong>and</strong>l<strong>in</strong>g conflict situations. Offer<strong>in</strong>g<br />

rewards <strong>and</strong> compensation for good conflict h<strong>and</strong>l<strong>in</strong>g will motivate o<strong>the</strong>rs to emulate <strong>the</strong><br />

good behavior exemplified. Hopefully with time, techniques for good conflict h<strong>and</strong>l<strong>in</strong>g will<br />

develop throughout organizations, thus m<strong>in</strong>imiz<strong>in</strong>g <strong>the</strong> damage that can occur from poor<br />

conflict management.<br />

In order to effectively manage organizational conflict, one must determ<strong>in</strong>e some of <strong>the</strong><br />

many different causes <strong>and</strong> sources of conflict.<br />

One cause of organizational conflict is due to differences <strong>in</strong> power, status <strong>and</strong> culture.<br />

In this <strong>in</strong>stance, conflict is likely to occur because <strong>the</strong>re are different levels of power <strong>and</strong><br />

status present result<strong>in</strong>g <strong>in</strong> power struggles among staff members. Fur<strong>the</strong>rmore, differences <strong>in</strong><br />

status between subord<strong>in</strong>ate <strong>and</strong> supervisory positions can lead to conflict. Conflict results<br />

when <strong>in</strong>dividuals with less status f<strong>in</strong>d <strong>the</strong>mselves giv<strong>in</strong>g orders to those of higher status. This<br />

is an unlikely situation but does occasionally occur.<br />

Secondly, competition for scarce resources is a likely determ<strong>in</strong>ant of conflict with<strong>in</strong><br />

organizations. Unfortunately, <strong>the</strong> reality is that no s<strong>in</strong>gle organization is go<strong>in</strong>g to have all of<br />

<strong>the</strong> resources that it needs at any given time. Typically, <strong>the</strong>re is a close correlation between<br />

<strong>the</strong> frequency <strong>and</strong> <strong>in</strong>tensity of conflict <strong>in</strong> relationship to <strong>the</strong> degree of scarce resources.<br />

Scarcity of resources is a strong predictor of conflict <strong>and</strong> can create a situation where latent<br />

conflict escalates <strong>in</strong>to overt hostility between <strong>in</strong>dividuals or groups. There is no easy way to<br />

manage conflict which stems from scarce resources. Some suggestions <strong>in</strong>clude f<strong>in</strong>d<strong>in</strong>g<br />

alternative resources or politick<strong>in</strong>g <strong>in</strong> order to secure f<strong>in</strong>ancial support from <strong>the</strong> outside (More<br />

& Wegener, 1992).<br />

The third cause of conflict is a drive for autonomy <strong>and</strong> <strong>in</strong>dependence. Organizations<br />

are highly structured so that members can effectively reach <strong>the</strong>ir goals. In addition, a<br />

hierarchy exists to ma<strong>in</strong>ta<strong>in</strong> this order <strong>and</strong> structure between <strong>the</strong> upper management <strong>and</strong> those<br />

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<strong>in</strong> lower level positions. The usual protocol is for those <strong>in</strong> lower level status positions to<br />

follow <strong>the</strong> directive of a supervisor. Conflict occurs when those <strong>in</strong> <strong>the</strong> subord<strong>in</strong>ate positions<br />

fail to follow this protocol <strong>and</strong> attempt to assert <strong>the</strong>ir <strong>in</strong>dependence. Challeng<strong>in</strong>g authority is a<br />

fairly strong determ<strong>in</strong>ant that conflict will eventually ensue.<br />

In order to underst<strong>and</strong> completely <strong>the</strong> nature of conflict <strong>and</strong> to learn how to effectively<br />

manage it before it escalates, managers must recognize that conflict passes through a variety<br />

of stages. Know<strong>in</strong>g <strong>the</strong>se stages will enable managers to identify conflict <strong>and</strong> evaluate how<br />

properly to deal with it directly.<br />

First stage of conflict is known as latent conflict <strong>and</strong> best describes a situation or event<br />

which has yet to be identified as a potential problem. At this stage, <strong>the</strong> conditions are ready<br />

for conflict but <strong>the</strong> conflict has yet to surface.<br />

Second stage of <strong>the</strong> conflict - perceived conflict - describes a situation where conflict is<br />

present <strong>and</strong> is recognized by at least one party <strong>in</strong>volved <strong>in</strong> <strong>the</strong> respective conflict. Still, <strong>the</strong><br />

conflict situation is relatively m<strong>in</strong>or as both parties may not readily recognize its existence or<br />

view <strong>the</strong> conflict as someth<strong>in</strong>g that needs full attention.<br />

Third stage - felt conflict - describes a situation where <strong>the</strong> tension is ris<strong>in</strong>g <strong>and</strong> is<br />

strong enough that at least one party is affected by its presence <strong>and</strong> its pressure.<br />

The next stage, forth, is represented by <strong>the</strong> manifest conflict is a much stronger type of<br />

conflict <strong>and</strong> dem<strong>and</strong>s a reaction not only from those who are immediately <strong>in</strong>volved with <strong>the</strong><br />

situation, but affects outsiders as well. Overt behaviors <strong>and</strong> reactions are a result of manifest<br />

conflict <strong>and</strong> can br<strong>in</strong>g about feel<strong>in</strong>gs of apathy, avoidance, withdrawal <strong>and</strong> even aggression<br />

(More & Wegener, 1992).<br />

F<strong>in</strong>ally, conflict resolution refers to an attempt to resolve <strong>the</strong> conflict so that all<br />

<strong>in</strong>dividuals affected can reach <strong>the</strong>ir <strong>in</strong>tended goals. Conflict aftermath occurs when conflict is<br />

well managed <strong>and</strong> <strong>the</strong> conflict is resolved.<br />

More <strong>and</strong> Wegener (1992) discuss three ma<strong>in</strong> approaches to successful conflict<br />

management. These approaches <strong>in</strong>clude <strong>the</strong> traditionalist viewpo<strong>in</strong>t, <strong>the</strong> human relations<br />

phase, <strong>and</strong> <strong>the</strong> <strong>in</strong>teractionist phase.<br />

From a traditionalist perspective, conflict is seen as a negative th<strong>in</strong>g <strong>and</strong> detrimental<br />

to <strong>the</strong> <strong>in</strong>dividual or group <strong>in</strong> which it exists. Accord<strong>in</strong>g to this <strong>the</strong>ory, conflict is a<br />

dysfunctional result of deeper issues such as mismanagement, poor communications among<br />

co-workers, <strong>and</strong> lack of trust. Traditionalists do not embrace or welcome conflict because <strong>the</strong>y<br />

do not see any potential for good result<strong>in</strong>g from conflict.<br />

The behavioralist <strong>the</strong>ory views conflict as an <strong>in</strong>evitable part of daily life <strong>and</strong><br />

someth<strong>in</strong>g to be dealt with as it occurs. Accord<strong>in</strong>g to <strong>the</strong> behavioralists, conflict is a result of<br />

personality quirks <strong>and</strong> human peculiarities. If left to escalate, conflict can become destructive<br />

<strong>and</strong> harm <strong>in</strong>dividuals <strong>and</strong> group relations. Behavioralists appreciate <strong>the</strong> good that can come<br />

from conflict if it is managed well <strong>and</strong> used wisely. Cooperative problem solv<strong>in</strong>g <strong>and</strong> creative<br />

th<strong>in</strong>k<strong>in</strong>g are two benefits of well managed conflict (More & Wegener, 1992).<br />

F<strong>in</strong>ally, <strong>the</strong> functionalist viewpo<strong>in</strong>t sees conflict as a necessary th<strong>in</strong>g <strong>and</strong> someth<strong>in</strong>g to<br />

be discouraged only if <strong>the</strong> conflict seems to have destructive or harmful results for <strong>the</strong><br />

<strong>in</strong>dividuals or groups <strong>in</strong>volved. Functionalists see <strong>the</strong> positive benefits that result when<br />

conflict forces <strong>in</strong>dividuals <strong>and</strong> groups to take action to seek resolution. Accord<strong>in</strong>g to this<br />

<strong>the</strong>ory, conflict is a catalyst for promot<strong>in</strong>g change <strong>and</strong> prevent<strong>in</strong>g stagnation <strong>and</strong> apathy.<br />

However, <strong>the</strong> functionalists recognize that conflict can have ei<strong>the</strong>r functional or dysfunctional<br />

effects on an organization (More & Wegener, 1992). Accord<strong>in</strong>g to <strong>the</strong> cited authors, conflict<br />

is functional when it is able to motivate people to be proactive <strong>in</strong> <strong>the</strong>ir approach to conflict<br />

resolution.<br />

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3. CONFLICT MANAGEMENT STYLES<br />

All managers should underst<strong>and</strong> that functional conflict is helpful <strong>in</strong> enabl<strong>in</strong>g people<br />

to realize <strong>and</strong> streng<strong>the</strong>n <strong>the</strong>ir goals <strong>and</strong> drives. Fur<strong>the</strong>rmore, conflict is functional <strong>and</strong><br />

beneficial if it improves <strong>the</strong> communication l<strong>in</strong>es <strong>and</strong> leads to higher awareness <strong>and</strong><br />

underst<strong>and</strong><strong>in</strong>g. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, dysfunctional conflict is detrimental to <strong>the</strong> <strong>in</strong>dividuals <strong>and</strong><br />

groups that it affects because when mismanaged it disrupts regular rout<strong>in</strong>es <strong>and</strong> destroys<br />

relationships (More & Wegener, 1992). In addition, dysfunctional conflict creates a tense<br />

work environment <strong>and</strong> it dra<strong>in</strong>s employees of <strong>the</strong> energy needed to focus on <strong>the</strong> task at h<strong>and</strong><br />

<strong>in</strong> order to be productive. (More & Wegener, 1992, p. 458).<br />

Consider<strong>in</strong>g all that before, <strong>and</strong> also consider<strong>in</strong>g that people are different – no matter<br />

if we refer to managers or employees – authors identified five conflict management styles:<br />

<strong>in</strong>tegrat<strong>in</strong>g, oblig<strong>in</strong>g, dom<strong>in</strong>at<strong>in</strong>g, avoid<strong>in</strong>g <strong>and</strong> compromis<strong>in</strong>g.<br />

Figure 1<br />

The Dual concern model of <strong>the</strong> Styles of h<strong>and</strong>l<strong>in</strong>g <strong>in</strong>terpersonal conflict<br />

Integrative conflict management is effective when deal<strong>in</strong>g with a complex problem or<br />

when a resolution is elusive. This type of conflict management requires a contribution of<br />

resources <strong>in</strong> order to reframe <strong>the</strong> situation <strong>and</strong> ga<strong>the</strong>r new perspectives. Integrative conflict<br />

management technique is typically associated with a high concern for o<strong>the</strong>rs <strong>and</strong> a low<br />

concern for <strong>the</strong> self. It requires that <strong>in</strong>dividuals are open <strong>and</strong> will<strong>in</strong>g to accept new ideas<br />

(Rahim, 2001).<br />

Oblig<strong>in</strong>g conflict management style is a useful conflict management technique when<br />

<strong>the</strong> issues surround<strong>in</strong>g <strong>the</strong> conflict are ambiguous. For this technique to be effective, both<br />

parties must be will<strong>in</strong>g to give <strong>and</strong> take, <strong>in</strong> order to benefit <strong>and</strong> reach a resolution. Usually, for<br />

this technique to work, one party is more powerful than <strong>the</strong> o<strong>the</strong>r, yet a relationship still needs<br />

to be preserved.<br />

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Dom<strong>in</strong>at<strong>in</strong>g conflict management style is a very authoritative style of conflict<br />

management <strong>and</strong> is not well liked by <strong>in</strong>dividuals with passive personality traits. This<br />

technique is most effective when a quick resolution is needed or when deal<strong>in</strong>g with an<br />

unpopular course of action. Typically, <strong>the</strong> issues addressed are non-complex <strong>in</strong> nature <strong>and</strong> are<br />

of some importance to <strong>the</strong> <strong>in</strong>volved parties.<br />

The f<strong>in</strong>al two conflict management styles are avoid<strong>in</strong>g <strong>and</strong> compromis<strong>in</strong>g. Individuals<br />

with passive <strong>and</strong> non-confrontational personalities typically choose to avoid conflict. Parties<br />

of equal power <strong>and</strong> status with fairly compatible goals benefit from compromise. Overall,<br />

compromis<strong>in</strong>g is considered to be <strong>the</strong> most effective conflict management technique to<br />

practice because it <strong>in</strong>volves both parties seek<strong>in</strong>g a mutual ga<strong>in</strong> <strong>and</strong> resolution that will benefit<br />

both sides. Compromis<strong>in</strong>g is also <strong>the</strong> best technique to use when deal<strong>in</strong>g with difficult valuesladen<br />

issues (Rahim, 2001).<br />

On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, one’s personality <strong>and</strong> personal attributes determ<strong>in</strong>e one’s manag<strong>in</strong>g<br />

style <strong>and</strong> how a supervisor approaches <strong>and</strong> h<strong>and</strong>les conflict. More <strong>and</strong> Wegener identify <strong>the</strong><br />

five managerial styles as competitive, avoid<strong>in</strong>g, accommodat<strong>in</strong>g, compromis<strong>in</strong>g, <strong>and</strong><br />

collaborat<strong>in</strong>g (1992).<br />

A competitive manager is described as self-confident, aggressive <strong>and</strong> driven to achieve<br />

personal goals no matter what <strong>the</strong> cost. Competitors use <strong>the</strong>ir power <strong>in</strong> order to <strong>in</strong>timidate <strong>and</strong><br />

dom<strong>in</strong>ate as a means to meet <strong>the</strong>ir personal needs. On <strong>the</strong> contrary, avoiders try to avoid<br />

conflict whenever possible because <strong>the</strong>y fear confrontation <strong>and</strong> will rema<strong>in</strong> neutral <strong>in</strong> order to<br />

meet <strong>the</strong> status quo. Accommodat<strong>in</strong>g managers are nei<strong>the</strong>r assertive nor aggressive <strong>and</strong> will<br />

usually give <strong>in</strong> to conflict once <strong>the</strong> pressure builds. Accommodators go with <strong>the</strong> flow <strong>in</strong> order<br />

to prevent an escalation of <strong>the</strong> conflict. Fur<strong>the</strong>rmore, compromisers apply short-term<br />

solutions to long-term problems. A compromiser’s ma<strong>in</strong> goal is to meet a consensus. F<strong>in</strong>ally,<br />

collaborators embrace conflict <strong>and</strong> accept it as a normal part of human <strong>in</strong>teractions. They<br />

evaluate each conflict situation on an <strong>in</strong>dividual basis <strong>and</strong> attempt to f<strong>in</strong>d <strong>the</strong> best possible<br />

solution accord<strong>in</strong>g to <strong>the</strong> given circumstance. Collaborat<strong>in</strong>g is <strong>the</strong> strongest management<br />

technique <strong>and</strong> tends to produce <strong>the</strong> most favorable results.<br />

4. CONFLICT MANAGEMENT SYSTEMS<br />

Conflict management system (CMS) refers to “a comprehensive set of policies<br />

designed to manage workplace conflict” (Lipsky & Seeber 2006: 371). The concept of a<br />

“system” was first adopted by conflict researchers <strong>and</strong> practitioners over two decades ago<br />

(Constant<strong>in</strong>o & Merchant 1996; Slaikeu & Hasson 1998; Ury et al. 1989). There is no one<br />

clear def<strong>in</strong>ition of CMS; however, all <strong>the</strong> CMS def<strong>in</strong>itions are based on <strong>the</strong> pr<strong>in</strong>ciples of<br />

general system <strong>the</strong>ory. For example, Constant<strong>in</strong>o <strong>and</strong> Merchant (1996) <strong>in</strong>dicated <strong>the</strong><br />

follow<strong>in</strong>g characteristics of CMS: boundaries, purpose, <strong>in</strong>puts, transformation, outputs, <strong>and</strong><br />

feedback. Slaikeu <strong>and</strong> Hasson (1998) <strong>in</strong> turn based <strong>the</strong>ir model on pr<strong>in</strong>ciples that <strong>in</strong>clude<br />

directives on various issues such as <strong>the</strong> preferred path, a template with <strong>in</strong>ternal <strong>and</strong> external<br />

system components, checkpo<strong>in</strong>ts <strong>and</strong> evaluations.<br />

CMS models are often centered on formal dispute resolution processes such as<br />

grievance procedures <strong>and</strong> mediation. Although necessary, such processes are not sufficient<br />

because “<strong>the</strong>y usually address <strong>the</strong> symptoms of conflict, not <strong>the</strong> sources… An <strong>in</strong>tegrated<br />

conflict management system addresses <strong>the</strong> sources of conflict <strong>and</strong> provides a method for<br />

promot<strong>in</strong>g competence <strong>in</strong> deal<strong>in</strong>g with conflict throughout <strong>the</strong> organization” (Gosl<strong>in</strong>e et al.<br />

2001: 8).<br />

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CMS often consists of three types of conflict management options: rights-based<br />

processes, <strong>in</strong>terest-based processes <strong>and</strong> negotiated processes. Rights-based processes, such as<br />

grievances <strong>and</strong> arbitration, <strong>in</strong>volve third parties to determ<strong>in</strong>e <strong>the</strong> outcome of a conflict based<br />

on laws, contracts or st<strong>and</strong>ards of behavior (Ury et al. 1989). Interest-based processes, such as<br />

mediation <strong>and</strong> facilitation, <strong>in</strong>clude third parties that help participants reach agreements<br />

without determ<strong>in</strong><strong>in</strong>g outcomes for <strong>the</strong>m. F<strong>in</strong>ally, negotiated processes cover “all efforts by<br />

<strong>in</strong>dividual disputants to resolve conflicts for <strong>the</strong>mselves, without any third-party<br />

<strong>in</strong>terventions” (Bendersky 2003: 645). Some authors underl<strong>in</strong>e that power-based processes<br />

such as strikes <strong>and</strong> picket<strong>in</strong>g can also be considered a type of conflict management; however,<br />

<strong>the</strong>y are generally not <strong>in</strong>cluded <strong>in</strong> organizational CMSs. Typically, organizations utilize only<br />

<strong>the</strong> rights-based processes systematically (Lipsky & Seeber 2006; Bendersky 2003).<br />

Accord<strong>in</strong>g to Lipsky <strong>and</strong> Seeber (2006), a typical organization <strong>in</strong> <strong>the</strong> US “waits for conflicts<br />

to evolve <strong>in</strong>to litigation, <strong>and</strong> only <strong>the</strong>n beg<strong>in</strong>s to manage ‘conflict’” (362).<br />

The management of organizational conflict through a conflict management system<br />

<strong>in</strong>volves <strong>the</strong> processes of diagnosis of <strong>and</strong> <strong>in</strong>tervention <strong>in</strong> conflict. Diagnosis provides <strong>the</strong><br />

basis for <strong>in</strong>tervention. This process is shown <strong>in</strong> Figure 2.<br />

Figure 2<br />

Process of manag<strong>in</strong>g conflict<br />

The first step <strong>in</strong> <strong>the</strong> problem solv<strong>in</strong>g process is diagnosis, mean<strong>in</strong>g <strong>the</strong> problem<br />

recognition, which <strong>in</strong>volves problem sens<strong>in</strong>g, <strong>and</strong> problem formulation. Failure <strong>in</strong> problem<br />

recognition can lead to <strong>in</strong>effective outcomes.<br />

Identification or diagnosis of <strong>the</strong> problems of conflict <strong>in</strong> an organization must precede<br />

any <strong>in</strong>tervention designed to manage <strong>the</strong> conflict. Proper diagnosis of <strong>the</strong> causes <strong>and</strong> effects of<br />

different types of conflict <strong>in</strong> an organization is important because its underly<strong>in</strong>g causes <strong>and</strong><br />

effects may not be what <strong>the</strong>y appear on <strong>the</strong> surface. Managers also need to know (a) whe<strong>the</strong>r<br />

an organization has too little, moderate, or too much affective <strong>and</strong> substantive conflict, <strong>and</strong> (b)<br />

whe<strong>the</strong>r <strong>the</strong> organizational members are appropriately select<strong>in</strong>g <strong>and</strong> us<strong>in</strong>g <strong>the</strong> five styles of<br />

h<strong>and</strong>l<strong>in</strong>g conflict to appropriately deal with different situations. If an <strong>in</strong>tervention is made<br />

without a proper diagnosis of conflict, <strong>the</strong>n <strong>the</strong>re is <strong>the</strong> probability that a change agent may<br />

try to solve a wrong problem. This may lead to ano<strong>the</strong>r k<strong>in</strong>d of error.<br />

A comprehensive diagnosis <strong>in</strong>volves <strong>the</strong> measurement of conflict, its sources, <strong>and</strong><br />

effectiveness, <strong>and</strong> analysis of relations among <strong>the</strong>m.<br />

The results of diagnosis should <strong>in</strong>dicate whe<strong>the</strong>r <strong>the</strong>re is any need for <strong>and</strong> <strong>the</strong> type of<br />

<strong>in</strong>tervention necessary for manag<strong>in</strong>g conflict. The results of diagnosis should be discussed<br />

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preferably by a representative group of managers, who are concerned with <strong>the</strong> management of<br />

conflict, with <strong>the</strong> help of an outside expert who specializes <strong>in</strong> conflict research <strong>and</strong> tra<strong>in</strong><strong>in</strong>g. A<br />

discussion of <strong>the</strong> results should allow <strong>the</strong> managers to identify <strong>the</strong> problems of conflict, if<br />

any, that should be effectively managed.<br />

A proper diagnosis should <strong>in</strong>dicate whe<strong>the</strong>r <strong>the</strong>re is any need for <strong>in</strong>tervention <strong>and</strong> <strong>the</strong><br />

type of <strong>in</strong>tervention required. An <strong>in</strong>tervention may be needed if <strong>the</strong>re is too much affective<br />

conflict, or too little or too much substantive conflict, <strong>and</strong>/or <strong>the</strong> organizational members are<br />

not h<strong>and</strong>l<strong>in</strong>g <strong>the</strong>ir conflict effectively.<br />

Recent literature underl<strong>in</strong>es that <strong>the</strong> current trend is toward <strong>the</strong> <strong>in</strong>troduction of<br />

"<strong>in</strong>tegrated conflict management systems" (Gosl<strong>in</strong>e et al. 2001: 8). An <strong>in</strong>tegrated conflict<br />

management system (ICMS) <strong>in</strong>troduces a systematic approach to prevent<strong>in</strong>g, manag<strong>in</strong>g, <strong>and</strong><br />

resolv<strong>in</strong>g conflict that focuses on <strong>the</strong> causes of conflict with<strong>in</strong> <strong>the</strong> organization, <strong>and</strong> that: (a)<br />

encourages employees <strong>and</strong> managers to voice concerns <strong>and</strong> constructive dissent early; (b)<br />

<strong>in</strong>tegrates a collaborative problem-solv<strong>in</strong>g approach <strong>in</strong>to <strong>the</strong> culture of <strong>the</strong> organization,<br />

encourag<strong>in</strong>g direct negotiation between those <strong>in</strong>volved <strong>in</strong> a dispute; (c) provides options for<br />

all types of problems for all people <strong>in</strong> <strong>the</strong> workplace; (d) coord<strong>in</strong>ates a web of options <strong>and</strong><br />

structures enabl<strong>in</strong>g problem solv<strong>in</strong>g across areas <strong>and</strong> functions; (e) aligns conflict<br />

management practices with each o<strong>the</strong>r <strong>and</strong> with <strong>the</strong> mission, vision, <strong>and</strong> values of <strong>the</strong><br />

organization, <strong>the</strong>reby contribut<strong>in</strong>g significantly to <strong>in</strong>ternal culture transformation; (f) is<br />

underst<strong>and</strong>able to all; (g) is flexible <strong>and</strong> user-friendly.<br />

These systems promote a workplace that welcomes a diverse workforce by develop<strong>in</strong>g<br />

a culture that encourages employees <strong>and</strong> managers to address <strong>the</strong>ir differences constructively.<br />

An <strong>in</strong>tegrated conflict management system addresses <strong>the</strong> sources of conflict <strong>and</strong> provides a<br />

method for promot<strong>in</strong>g competence <strong>in</strong> deal<strong>in</strong>g with conflict throughout <strong>the</strong> organization.<br />

Effective <strong>in</strong>tegrated conflict management systems share <strong>the</strong>se characteristics: (a) <strong>the</strong>y<br />

provide options for all types of problems <strong>and</strong> all people <strong>in</strong> <strong>the</strong> workplace, <strong>in</strong>clud<strong>in</strong>g<br />

employees, supervisors, professionals, <strong>and</strong> managers; (b) <strong>the</strong>y create a culture that welcomes<br />

dissent <strong>and</strong> encourages resolution of conflict at <strong>the</strong> lowest level through direct negotiation; (c)<br />

<strong>the</strong>y provide multiple access po<strong>in</strong>ts – employees can readily identify <strong>and</strong> access a<br />

knowledgeable person whom <strong>the</strong>y trust for advice about <strong>the</strong> conflict management system; (d)<br />

<strong>the</strong>y provide multiple options – both rights-based <strong>and</strong> <strong>in</strong>terest-based – for address<strong>in</strong>g conflict;<br />

(e) <strong>the</strong>y provide systemic support <strong>and</strong> structures that coord<strong>in</strong>ate <strong>and</strong> support <strong>the</strong> multiple<br />

access po<strong>in</strong>ts <strong>and</strong> multiple options <strong>and</strong> that <strong>in</strong>tegrate effective conflict management <strong>in</strong>to <strong>the</strong><br />

organization's daily operations.<br />

CONCLUSION<br />

When implemented effectively, an <strong>in</strong>tegrated conflict management system decreases<br />

<strong>the</strong> highly visible costs of conflict – government <strong>in</strong>vestigations, legal costs, <strong>and</strong> lost time<br />

associated with defend<strong>in</strong>g aga<strong>in</strong>st charges <strong>and</strong> lawsuits. It also addresses many less visible<br />

costs of unaddressed conflict: loss of valuable employees due to transfers, stress leave, early<br />

retirement, or movement to a competitor; loss of productivity; petty sabotage, waste, <strong>and</strong> <strong>the</strong>ft<br />

of <strong>in</strong>tellectual property; <strong>in</strong>creased health <strong>in</strong>surance claims; <strong>and</strong> loss of public confidence when<br />

organizations are accused of allow<strong>in</strong>g discrim<strong>in</strong>ation, harassment, unsafe work<strong>in</strong>g conditions,<br />

fraud, or o<strong>the</strong>r unacceptable behaviors or conditions.<br />

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ACKNOWLEDGEMENT<br />

This paper is supported by <strong>the</strong> Sectorial Operational Programme Human Resources<br />

Development (SOP HRD), f<strong>in</strong>anced from <strong>the</strong> European Social Fund <strong>and</strong> by <strong>the</strong> Romanian<br />

Government under <strong>the</strong> contract number SOPHRD/89/1.5/S/62988”<br />

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Integrated Conflict Management Systems: Guidel<strong>in</strong>es for Practitioners And<br />

Decision Makers <strong>in</strong> Organizations, Cornell Studies <strong>in</strong> Conflict <strong>and</strong> Dispute<br />

Resolution , No. 4, http://digitalcommons.ilr.cornell.edu/icrpubs/2/.<br />

10. Lipsky, D.B., Seeber, R.L., F<strong>in</strong>cher, R.D. (2003) Emerg<strong>in</strong>g Systems for Manag<strong>in</strong>g<br />

Workplace Conflict: Lessons from American Corporations for Managers <strong>and</strong><br />

Dispute Resolution Professionals. San Francisco, CA: Jossey-Bass.<br />

11. Lipsky, D.B., Seeber, R.L. (2006) ‘Manag<strong>in</strong>g Organizational Conflicts’, <strong>in</strong> J.G.<br />

Oetzel <strong>and</strong> S. T<strong>in</strong>g-Toomey (eds.) The Sage H<strong>and</strong>book of Conflict<br />

Communication: Integrat<strong>in</strong>g Theory, Research, <strong>and</strong> Practice. Thous<strong>and</strong> Oaks, CA:<br />

Sage, pp. 359-390.<br />

12. Meyer, S. (2004) ‘Organizational Response to Conflict: Future Conflict <strong>and</strong> Work<br />

Outcomes’, Social Work Research, Vol. 28(3), pp. 183-190.<br />

13. More, H.W., Wegener, F.W. (1992) Behavioral police management. New York:<br />

Macmillan. Noble, C. (2001).<br />

14. Putnam, L.L., Boys, S. (2006) ‘Revisit<strong>in</strong>g Metaphors of Organizational<br />

Communication’, <strong>in</strong> Clegg, S., Hardy, C., <strong>and</strong> Nord, W. (eds.) The Sage H<strong>and</strong>book<br />

of Organizational Studies (2nd ed.) London: Sage, pp. 541-576<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

15. Rahim, M.A. (2002) ‘Toward a Theory of Manag<strong>in</strong>g Organizational Conflict’,<br />

The International Journal of Conflict Management, Vol. 13, No. 3, pp. 206-235.<br />

16. Ruben, B.D. (1978) ‘Communication <strong>and</strong> Conflict: A System-<strong>the</strong>oretic<br />

Perspective’, The Quarterly Journal of Speech , Vol. 64, pp. 202-210.<br />

17. Slaikeu, K.A., Hasson, R.H. (1998), Controll<strong>in</strong>g The Cost of Conflict: How to<br />

Design A System for Your Organization. San Francisco, CA: Jossey-Bass<br />

18. Tjosvold, D. (2008) ‘The Conflict-positive Organization: it Depends Upon us’,<br />

Journal of Organizational Behavior, Vol. 29, pp. 19-28.<br />

19. Ury, W., Brett, J.M., Goldberg, S.B. (1989), Gett<strong>in</strong>g Disputes Resolved: Design<strong>in</strong>g<br />

Systems to Cut <strong>the</strong> Costs of Conflict. San Francisco, CA: Jossey-Bass.<br />

20. Watson, C., Hoffman, R. (1996) ‘Managers as Negotiators: A Test of Power<br />

versus Gender as Predictors of Feel<strong>in</strong>gs, Behavior, <strong>and</strong> Outcomes’, Leadership<br />

Quarterly, Vol. (7)1, pp. 63-85.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

STUDY ON THE AWARENESS AND PRACTICE OF VALUE MANAGEMENT BY<br />

MALAYSIAN CONSTRUCTION PRACTITIONERS IN PENANG<br />

Nadzirah Arshad;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

Abdelnaser Omran;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

ABSTRACT<br />

The implementation of VM concept is widely accepted by o<strong>the</strong>rs countries but <strong>in</strong><br />

Malaysia is still <strong>in</strong> its <strong>in</strong>fancy. This study attempted to study <strong>the</strong> awareness <strong>and</strong> practices of<br />

value management <strong>in</strong> Malaysia where Penang State was targeted to be <strong>the</strong> case study.<br />

Questionnaire survey was used to collect <strong>the</strong> data where 120 questionnaires were distributed.<br />

Of <strong>the</strong>se, 53 questionnaires were returned <strong>and</strong> analyzed. As results, several reasons<br />

regard<strong>in</strong>g <strong>the</strong> awareness of value management among <strong>the</strong> construction’s parties. Most of<br />

respondent are known what VM is def<strong>in</strong>ed <strong>and</strong> its functions but <strong>the</strong>y are not currently us<strong>in</strong>g it<br />

because of lack of knowledge of VM<br />

Keywords: Value management, Practices, awareness, Construction <strong>in</strong>dustry,<br />

Malaysia, Penang State.<br />

1. INTRODUCTION<br />

Back <strong>in</strong> 1940s, <strong>the</strong> evolution of value analysis (VA) <strong>and</strong> value eng<strong>in</strong>eer<strong>in</strong>g (VE) were<br />

<strong>in</strong>troduced through World War II era which gives way for value analysis <strong>and</strong> was start<strong>in</strong>g of a<br />

systematic <strong>and</strong> functional approach to cost reduction (Macedo et al., 1978). In addition, <strong>the</strong><br />

VA started <strong>in</strong> <strong>the</strong> General Electric Company (GEC) dur<strong>in</strong>g that era by Lawrence D Miles that<br />

know as The Founder of Value Management (Che Mat, 1999). Internationally, Value<br />

Management (VM) has been recognized as an emerg<strong>in</strong>g paradigm that focuses on<br />

cont<strong>in</strong>uously <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> value provided to <strong>the</strong> client <strong>and</strong> is widely accepted as an<br />

important tool <strong>in</strong> recent management of construction projects (Ellis et al., 2005). However,<br />

Watson, et al., (2008) stated that VM is also a strategy that aims to establish, at <strong>the</strong><br />

commencement of a project a plan, or a staged evaluation process by which project<br />

development is optimized. Therefore, VM is an establish method that can seek <strong>the</strong> value for<br />

money for any project <strong>in</strong>tended to used this method. On <strong>the</strong> top of that, vary of <strong>the</strong> project can<br />

apply <strong>the</strong> VM technique <strong>in</strong> any size of projects, type of projects or <strong>the</strong> timeframe <strong>and</strong> at all<br />

stages throughout <strong>the</strong> life cycle of <strong>the</strong> project start<strong>in</strong>g from <strong>the</strong> <strong>in</strong>ception stage until <strong>the</strong><br />

completion stage. Nowadays <strong>in</strong> Malaysia, <strong>the</strong> VM was <strong>in</strong>troduced on 1986 by Associate<br />

Professor Roy Barton from Canberra University, Australia to <strong>the</strong> Department of Quantity<br />

Survey<strong>in</strong>g at Universiti Teknologi Malaysia (Torrance & Jaapar, 2005). In addition, VM is a<br />

rigorous, systematic <strong>and</strong> <strong>in</strong>novative methodology with multi discipl<strong>in</strong>ary approach to achieve<br />

better value <strong>and</strong> cost optimization for projects, products, facilities, system & services without<br />

sacrific<strong>in</strong>g <strong>the</strong> required performance levels (CIDB, 2010). Plus, <strong>the</strong> VM able to give benefits<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

to <strong>the</strong> Malaysian construction <strong>in</strong>dustry, but this study is to identify whe<strong>the</strong>r <strong>the</strong>re is awareness<br />

<strong>and</strong> practice among construction practitioner <strong>in</strong> Malaysia.<br />

2. PROBLEM STATEMENT<br />

The implementation of VM concept is widely accepted by o<strong>the</strong>rs countries but <strong>in</strong><br />

Malaysia is still <strong>in</strong> its <strong>in</strong>fancy (Jaapar, 2006). Therefore, to use <strong>the</strong> application of VM <strong>in</strong><br />

Malaysian construction <strong>in</strong>dustry, <strong>the</strong>re is need an underst<strong>and</strong><strong>in</strong>g from <strong>the</strong> respective parties<br />

about <strong>the</strong> concept of VM which can give benefits <strong>in</strong> future.<br />

“VM was first <strong>in</strong>troduced <strong>in</strong> Malaysia <strong>in</strong> 1986 (Jaapar & Torrance, 2006).<br />

Unfortunately, VM has not yet become widely practiced <strong>in</strong> <strong>the</strong> Malaysia. It has been<br />

observed that due to some successful applications of VM <strong>in</strong> <strong>the</strong> Malaysian<br />

construction <strong>in</strong>dustry, hence actions should now be taken to exert its full potential to<br />

improve value for money for <strong>the</strong> clients of <strong>the</strong> <strong>in</strong>dustry…”<br />

Che Mat (1999) stated that <strong>the</strong> client’s underst<strong>and</strong><strong>in</strong>g towards <strong>the</strong> VM concept is<br />

important as it is not just merely consider<strong>in</strong>g <strong>the</strong> cost but it considers <strong>the</strong> relationship between<br />

value, function, quality <strong>and</strong> cost <strong>in</strong> a wider perspective lead<strong>in</strong>g to <strong>the</strong> fundamental<br />

contribution of VM application whereby it elim<strong>in</strong>ated <strong>the</strong> unnecessary cost which does not<br />

contribute to <strong>the</strong> project’s value, system <strong>and</strong> facilities. Fur<strong>the</strong>rmore, it is said to deliver better<br />

quality or functionality for <strong>the</strong> same cost. Based on statement above, it is conclude that VM<br />

was giv<strong>in</strong>g benefits to <strong>the</strong> construction <strong>in</strong>dustry. Therefore, this study is to identify ei<strong>the</strong>r <strong>the</strong><br />

respective parties aware <strong>and</strong> practice <strong>the</strong> VM concept <strong>in</strong> <strong>the</strong>ir current projects or <strong>in</strong> future<br />

projects. Plus, <strong>the</strong> barriers of implement<strong>in</strong>g VM also will be <strong>in</strong>vestigated through <strong>the</strong><br />

questionnaire survey. The aim of this study is to <strong>the</strong> awareness <strong>and</strong> practices of value<br />

management <strong>in</strong> construction <strong>in</strong>dustry <strong>in</strong> Penang State with<strong>in</strong> Malaysia.<br />

3. RESEARCH METHODS<br />

The data for <strong>the</strong> study was collected from two types of sources which is Primary <strong>and</strong><br />

Secondary sources. Primary data was collected through distribution of questionnaires form<br />

(quantitative method) to several respondents (owner, project manager, architect, eng<strong>in</strong>eer,<br />

quantity surveyor <strong>and</strong> contractor) whose were <strong>in</strong>volve <strong>in</strong> construction <strong>in</strong>dustry which are from<br />

government, property developer, consultant <strong>and</strong> contractor’s firm. However, secondary data<br />

was ga<strong>the</strong>red from articles, books, journals, dissertations, paper cutt<strong>in</strong>gs, <strong>conference</strong><br />

proceed<strong>in</strong>gs, related websites <strong>and</strong> o<strong>the</strong>rs related <strong>in</strong>formation with<strong>in</strong> <strong>the</strong> study scope.<br />

4. DATA ANALYSIS AND FINDINGS<br />

The empirical data generated were <strong>the</strong>n analyzed us<strong>in</strong>g descriptive <strong>and</strong> analytical<br />

statistical <strong>and</strong> appropriately <strong>in</strong>terpreted. The output was fur<strong>the</strong>r subjected to Relative<br />

Importance Index (RII) to ascerta<strong>in</strong> rat<strong>in</strong>g of <strong>the</strong> factors. As refer to <strong>the</strong> result, most of<br />

respondent’s op<strong>in</strong>ion said that VM can elim<strong>in</strong>ate unnecessary costs, achieve optimum value<br />

for money <strong>in</strong> satisfy<strong>in</strong>g <strong>the</strong> client <strong>and</strong> customer’s needs, <strong>and</strong> can optimize <strong>the</strong> overall<br />

efficiency of <strong>the</strong> project which are ranked first, second <strong>and</strong> third respectively. While <strong>the</strong> less<br />

prom<strong>in</strong>ent factors which can use VM were VM use to complete before or with<strong>in</strong> <strong>the</strong> timel<strong>in</strong>e<br />

of <strong>the</strong> project, help <strong>in</strong> solv<strong>in</strong>g problems <strong>and</strong> VM can st<strong>and</strong>ardize <strong>and</strong> simplify <strong>the</strong> alternatives<br />

design. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> high factors of barriers which are <strong>the</strong> reason why respondents<br />

are not implement VM because of lack of knowledge about VM, late <strong>in</strong>itiation of VM<br />

21


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

approach <strong>and</strong> difficulty of chang<strong>in</strong>g <strong>the</strong> work<strong>in</strong>g culture rank as first, second <strong>and</strong> third<br />

respectively. In contrary, costly to carry out VM, lack of confident to apply VM <strong>and</strong> lack of<br />

needed <strong>in</strong>formation were not <strong>the</strong> reasons stated by respondents for refus<strong>in</strong>g to implement VM<br />

<strong>in</strong> <strong>the</strong>ir project.<br />

CONCLUSION & RECOMMENDATIONS<br />

The outcome from this study concludes several reasons regard<strong>in</strong>g <strong>the</strong> awareness of<br />

value management among <strong>the</strong> construction’s parties. Most of respondent are known what VM<br />

is def<strong>in</strong>ed <strong>and</strong> its functions but <strong>the</strong>y are not currently us<strong>in</strong>g it because of lack of knowledge of<br />

VM. However, if <strong>the</strong> knowledge is expose more <strong>in</strong> <strong>the</strong>ir organization may practically improve<br />

<strong>the</strong>ir basic knowledge until major all <strong>the</strong> VM approach <strong>and</strong> techniques of h<strong>and</strong>le it <strong>in</strong> <strong>the</strong>ir<br />

future projects. Based on <strong>the</strong> result from <strong>the</strong> study, it is recommended that <strong>the</strong> construction<br />

firms should be more giv<strong>in</strong>g an opportunity <strong>in</strong> apply<strong>in</strong>g VM for small project until mega<br />

project. This can benefit all parties <strong>in</strong> ga<strong>in</strong><strong>in</strong>g <strong>the</strong> experience of VM appliances to <strong>the</strong> project.<br />

Fur<strong>the</strong>rmore, <strong>the</strong> government sector also can conduct all government’s project to use VM <strong>in</strong><br />

achiev<strong>in</strong>g successful projects. This may benefits government from fac<strong>in</strong>g <strong>in</strong>effective design,<br />

cost overrun or delays to <strong>the</strong> project. On top of that, government also can provide more<br />

sem<strong>in</strong>ars <strong>and</strong> <strong>conference</strong>s to <strong>the</strong> property developer, consultant, contractors, <strong>and</strong> education<br />

<strong>in</strong>stitutions for expos<strong>in</strong>g <strong>and</strong> expla<strong>in</strong><strong>in</strong>g more details towards <strong>the</strong> style of VM approach <strong>in</strong> real<br />

situation. This sem<strong>in</strong>ar <strong>and</strong> <strong>conference</strong> may conduct by <strong>in</strong>vit<strong>in</strong>g <strong>the</strong> Institute of Value<br />

Management Malaysia <strong>and</strong> persons who are hav<strong>in</strong>g longer experiences <strong>in</strong> VM or also from<br />

<strong><strong>in</strong>ternational</strong> <strong>in</strong>stitute of VM to give a talk.<br />

REFERENCES<br />

- Che Mat, M.M. (1999). Value Management: Towards Achiev<strong>in</strong>g Better Value for Your<br />

Money. Johor: Professional Centre for Value Management Sdn Bhd.<br />

- CIDB (2010). Achiev<strong>in</strong>g Better Value <strong>in</strong> Construction Industry Through Value Management<br />

& Life Cycle Cost<strong>in</strong>g - Enhanc<strong>in</strong>g Assets <strong>and</strong> Cost Optimization. CIDB Malaysia.<br />

Ellis, R.C.T., Wood, D.G., & Keel, D.A. (2005). Value Management practices of lead<strong>in</strong>g UK<br />

cost consultants. Construction Management <strong>and</strong> Economics, 23, 483-493.<br />

- Jaapar, A. (2006). The Application of Value Management <strong>in</strong> <strong>the</strong> Malaysian Construction<br />

Industry <strong>and</strong> Development of Prototype Value Management Guidel<strong>in</strong>es. Universiti Teknologi<br />

MARA, Shah Alam, Selangor.<br />

- Jaapar, A., & Torrance, J.V. (2005). Value Management <strong>and</strong> its Current Status <strong>in</strong> Malaysia.<br />

The Malaysian Surveyor, 39 (2): 14-25.<br />

Macedo, M.C., Dobrow, P.V., & O'Rourke, J.J. (1978). Value Management For Construction<br />

New York: A Wiley-Interscience Publication.<br />

- Torrance, J.V., & Jaapar, A. (2005). Value Management <strong>and</strong> its Current Status <strong>in</strong> Malaysia.<br />

The Malaysian Surveyor , 14-25.<br />

- Watson, P., Gibson, D., Hanney, N., Rushforth, P., Smith, S., Walsh, C., et al. (2008).<br />

Survey<strong>in</strong>g <strong>and</strong> Eng<strong>in</strong>eer<strong>in</strong>g Pr<strong>in</strong>ciples And Practice. Blackwell Publish<strong>in</strong>g Ltd.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

LEADERSHIP IMPORTANCE AND ROLE IN THE CONTEXT OF POLITICAL<br />

MARKETING<br />

Baban Eleonora Gabriela<br />

Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Ph.D Student – The Bucharest Academy of Economic Studies<br />

ABSTRACT<br />

Nowadays, leadership is considered a managerial process that <strong>in</strong>fluences <strong>the</strong> activity<br />

of <strong>the</strong> organizations, while be<strong>in</strong>g a creative <strong>and</strong> <strong>in</strong>terpersonal activity that <strong>in</strong>volves change.<br />

Leaders are those who create vision, apply effective leadership styles <strong>and</strong> cause change. With<br />

<strong>the</strong> ability to constantly adapt to various unforeseen situations that may arise <strong>in</strong> <strong>the</strong> work <strong>the</strong>y<br />

perform, th<strong>in</strong>k<strong>in</strong>g positive <strong>and</strong> be<strong>in</strong>g motivated by <strong>the</strong> achievement of goals, <strong>the</strong>y undertake<br />

actions <strong>in</strong> order to achieve <strong>the</strong> desired results.<br />

The ma<strong>in</strong> objectives of <strong>the</strong> study are <strong>the</strong> follow<strong>in</strong>g: 1). present<strong>in</strong>g political market<strong>in</strong>g<br />

notions <strong>and</strong> leadership, as well as <strong>the</strong>ir ma<strong>in</strong> features <strong>in</strong> a contemporary context 2).<br />

expla<strong>in</strong><strong>in</strong>g <strong>the</strong> importance of leadership <strong>in</strong> <strong>the</strong> activity of non-profit organizations 3).<br />

analyz<strong>in</strong>g <strong>the</strong> ma<strong>in</strong> strategies used by political leaders <strong>in</strong> election campaigns, 4). expla<strong>in</strong><strong>in</strong>g<br />

<strong>the</strong> role of a party leader <strong>in</strong> political organizations <strong>in</strong> Romania. A good leader has an open<br />

attitude, he is optimistic, fair <strong>and</strong> consistent <strong>in</strong> mak<strong>in</strong>g decisions. He plays an important role<br />

<strong>in</strong> an organization, because <strong>in</strong> terms of <strong>the</strong> responsibility vested <strong>in</strong> <strong>the</strong> office he can <strong>in</strong>itiate<br />

projects that lead to achiev<strong>in</strong>g <strong>the</strong> organization’s mission. Without doubt, <strong>the</strong> leadership style<br />

used by <strong>the</strong> leader <strong>in</strong>fluences <strong>the</strong> performance of organization members, <strong>and</strong> <strong>the</strong>refore <strong>the</strong><br />

results <strong>and</strong> effectiveness of all activities. Therefore an important role <strong>in</strong> <strong>the</strong> management of<br />

activities is <strong>the</strong> way <strong>in</strong> which leaders apply <strong>the</strong> leadership styles, as well as knowledge of <strong>the</strong><br />

system of values that coord<strong>in</strong>ates <strong>the</strong> entire activity.<br />

mix.<br />

Key words: political market<strong>in</strong>g, leadership styles, political leader, strategy, market<strong>in</strong>g<br />

1. INTRODUCTION<br />

“Political market<strong>in</strong>g exists <strong>and</strong> ga<strong>in</strong>s a certa<strong>in</strong> extent, not only <strong>in</strong> <strong>the</strong> U.S. or Western<br />

countries, but also <strong>in</strong> Central <strong>and</strong> Eastern Europe, particularly <strong>in</strong> Romania. In order to carry<br />

out his campaign any politician needs (or at least one who wants to w<strong>in</strong> <strong>and</strong> is conscious of<br />

<strong>the</strong> weight of re-conduct<strong>in</strong>g a victory) detailed research as well as a deep knowledge of its<br />

electorate, to whom he needs to address us<strong>in</strong>g modern means of communication” (Zaiţ,<br />

A.,2004, pp. 267).<br />

This paper presents relevant aspects that def<strong>in</strong>e leadership style <strong>in</strong> <strong>the</strong> context of<br />

political market<strong>in</strong>g. Also, <strong>the</strong> paper describes <strong>the</strong> notion of political market<strong>in</strong>g, with its ma<strong>in</strong><br />

features as well as <strong>the</strong> notion of leadership. It is important to identify <strong>the</strong> ma<strong>in</strong> styles of<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

leadership, <strong>and</strong> how <strong>the</strong> activity of a party leader is affected by its application. A party leader<br />

is <strong>in</strong> fact <strong>the</strong> president of <strong>the</strong> party who actually represents <strong>the</strong> party’s image. He issues<br />

provisions, he coord<strong>in</strong>ates <strong>the</strong> party’s activity <strong>and</strong> adopts decisions <strong>in</strong> order to achieve preset<br />

objectives. Also, <strong>the</strong> leader represents <strong>the</strong> party when official summons with o<strong>the</strong>r parties <strong>in</strong><br />

<strong>the</strong> country or abroad are made, he participates <strong>in</strong> negotiations, <strong>and</strong> establishes strategies <strong>and</strong><br />

tactics that need to be applied <strong>in</strong> order to achieve objectives. Literature review identifies <strong>the</strong><br />

seven powers of <strong>the</strong> leader which are also presented <strong>in</strong> this paper. Accord<strong>in</strong>g to <strong>the</strong> power<br />

vested <strong>in</strong> him, <strong>the</strong> leader manages to perform a role that offers him <strong>the</strong> responsibility of <strong>the</strong><br />

position he holds. The importance of <strong>the</strong> role that a party leader plays <strong>and</strong> <strong>the</strong> ma<strong>in</strong> strategies<br />

that he applies <strong>in</strong> election campaigns are also presented <strong>in</strong> this paper.<br />

3. POLITICAL MARKETING – CONCEPT AND FEATURES IN THE<br />

CONTEMPORARY CONTEXT<br />

Market<strong>in</strong>g is <strong>the</strong> ”process by which companies create value for customers <strong>and</strong> build<br />

strong customer relationships <strong>in</strong> order to capture value from customers <strong>in</strong> return” (Kotler, P.,<br />

2008, pp.5).<br />

Political market<strong>in</strong>g, along with social market<strong>in</strong>g, is a component of non-profit<br />

market<strong>in</strong>g. Market<strong>in</strong>g tools <strong>and</strong> strategies are used by non-profit organizations <strong>in</strong> order to<br />

fulfill <strong>the</strong> customers’ needs <strong>and</strong> desires. “Many non-profits may view market<strong>in</strong>g as a bus<strong>in</strong>ess<br />

activity” (Dolnicar, S.,Lazarevski, K., 2009,pp.277). In this respect, it is considered that<br />

market<strong>in</strong>g has a central role <strong>in</strong> <strong>the</strong> non-profit organization structure. “The application of<br />

market<strong>in</strong>g techniques to <strong>the</strong> non-profit environment has created a shift <strong>in</strong> <strong>the</strong> m<strong>in</strong>dset from<br />

realiz<strong>in</strong>g <strong>the</strong> advantages of apply<strong>in</strong>g market<strong>in</strong>g concepts <strong>and</strong> tools <strong>in</strong> <strong>the</strong> non-profit arena to<br />

<strong>the</strong> emphasis of a more systematic approach through <strong>the</strong> help of strategic plann<strong>in</strong>g” (Dolnicar,<br />

S.,Lazarevski, K., 2009,pp.277). Over time, non-profit organizations used market<strong>in</strong>g<br />

techniques <strong>in</strong> <strong>the</strong>ir activities <strong>and</strong> this helped <strong>the</strong>m to achieve <strong>the</strong>ir targets. “Market<strong>in</strong>g allows<br />

political parties to address diverse voter concerns <strong>and</strong> needs through market<strong>in</strong>g analyses,<br />

plann<strong>in</strong>g, implementation <strong>and</strong> control of political <strong>and</strong> electoral campaigns” (Thrassou,<br />

A.,Vrontis, D., McDonald, M. H.B., pp.270).<br />

Nowadays, <strong>in</strong> a world dom<strong>in</strong>ate by economical <strong>and</strong> tehnological changes, political<br />

market<strong>in</strong>g appears like a grow<strong>in</strong>g phenomenon, because political parties, to obta<strong>in</strong> <strong>the</strong> succes<br />

<strong>in</strong> an election, use one or more of its tools <strong>and</strong> strategies to compete <strong>in</strong> politics (Less-<br />

Marshment, J., 2009). In this respect “political market<strong>in</strong>g can be used to help parties persuade<br />

voters to support <strong>the</strong>m or to sell a policy or leader, <strong>the</strong> general consensus <strong>in</strong> political<br />

market<strong>in</strong>g literature is that parties who wish to w<strong>in</strong> an election <strong>and</strong> ga<strong>in</strong> control of<br />

government need to be market-oriented <strong>and</strong> change what <strong>the</strong>y offer – or <strong>the</strong> political product –<br />

to suit market dem<strong>and</strong>s” (Lees-Marshment, J.,2009, pp.459).<br />

PRODUCT POLICY IN POLITICAL MARKETING<br />

In classic market<strong>in</strong>g, <strong>the</strong> components that def<strong>in</strong>e a product are <strong>the</strong> follow<strong>in</strong>g: physical<br />

components (refer to <strong>the</strong> merch<strong>and</strong>ise attributes <strong>and</strong> <strong>the</strong> <strong>in</strong>herent characteristics of <strong>the</strong> product<br />

<strong>and</strong> its physicochemical properties: structure, color, shape, size, weight, etc..); non-physical<br />

components (refer to items not directly a material body, namely: price, br<strong>and</strong>, name, services<br />

provided <strong>in</strong> connection with <strong>the</strong> product); communication components (refer to messages<br />

submitted by manufacturers <strong>and</strong> distributors to current <strong>and</strong> potential customers regard<strong>in</strong>g<br />

advertis<strong>in</strong>g, merch<strong>and</strong>is<strong>in</strong>g, sales promotion, etc..); symbolic components (refer to <strong>the</strong> product<br />

image, as mental representation of a cognitive, emotional, social <strong>and</strong> personal nature of <strong>the</strong><br />

product <strong>in</strong> <strong>the</strong> current <strong>and</strong> potential customer’s m<strong>in</strong>d). In <strong>the</strong> context of electoral market<strong>in</strong>g, it<br />

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is worth mention<strong>in</strong>g that <strong>the</strong> product is represented by <strong>the</strong> c<strong>and</strong>idate who, by his actions, tries<br />

to w<strong>in</strong> over voters <strong>in</strong> an election campaign. A c<strong>and</strong>idate who enjoys a favorable image <strong>and</strong><br />

notoriety among voters may have success <strong>in</strong> an election campaign. The literature review<br />

identifies several categories of image, namely: <strong>the</strong> desired image, <strong>the</strong> image a c<strong>and</strong>idate<br />

would like to have among voters; <strong>the</strong> broadcast image, <strong>the</strong> image a c<strong>and</strong>idate sends to <strong>the</strong><br />

electorate through an advertis<strong>in</strong>g agency; <strong>the</strong> received image, <strong>the</strong> image a target group forms<br />

about a c<strong>and</strong>idate; <strong>the</strong> actual image, also called real image as it reflects <strong>the</strong> way <strong>in</strong> which <strong>the</strong><br />

c<strong>and</strong>idate is perceived by <strong>the</strong> electorate. An important component of <strong>the</strong> image is notoriety,<br />

which is an important factor <strong>in</strong> <strong>the</strong> vote decision, <strong>and</strong> it is expressed as percentage of voters<br />

who have heard of <strong>the</strong> respective c<strong>and</strong>idate.<br />

PRICE POLICY IN POLITICAL MARKETING<br />

”In classic market<strong>in</strong>g, price is an important variable of <strong>the</strong> market<strong>in</strong>g mix through<br />

which certa<strong>in</strong> strategic objectives of <strong>the</strong> company can be achieved” (Manole,V., Stoian, M.,<br />

Ion, A.R., 2011, pp.193). ”In <strong>the</strong> case of electoral market<strong>in</strong>g, <strong>the</strong> price of a c<strong>and</strong>idate is <strong>the</strong><br />

degree of acceptance of that c<strong>and</strong>idate, which depends on his or her credibility among <strong>the</strong><br />

electorate”(Zaharia, R., 2001, pp. 238). Thus, a c<strong>and</strong>idate who makes no promise <strong>and</strong> fails to<br />

w<strong>in</strong> over <strong>the</strong> electorate is not voted by any elector, <strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, if he or she makes<br />

too many promises, he / she will be seen as a demagogue who has no credibility. In <strong>the</strong> first<br />

case, <strong>the</strong> price is too high for a poor product, <strong>and</strong> <strong>in</strong> <strong>the</strong> second case, <strong>the</strong> price is too low.<br />

DISTRIBUTION POLICY IN POLITICAL MARKETING<br />

”Br<strong>in</strong>g<strong>in</strong>g <strong>the</strong> product to <strong>the</strong> consumer is achieved through <strong>the</strong> distribution activity,<br />

(…) <strong>and</strong> <strong>the</strong> way <strong>in</strong> which products are delivered to consumers is what can make <strong>the</strong><br />

difference between consumer perceptions regard<strong>in</strong>g quality <strong>and</strong> value of different products ” (<br />

Manole,V., Stoian, M., Ion, A. R., 2011, pp.211). ”In electoral market<strong>in</strong>g, <strong>the</strong> essential part <strong>in</strong><br />

distribution policy is <strong>the</strong> physical presence of <strong>the</strong> c<strong>and</strong>idate wherever <strong>the</strong>re is someth<strong>in</strong>g<br />

important go<strong>in</strong>g on. The product consisits of <strong>the</strong> c<strong>and</strong>idate <strong>and</strong> his ideas, <strong>the</strong> most persuasive<br />

form of distribution be<strong>in</strong>g that of direct contact between product (c<strong>and</strong>idate) <strong>and</strong> beneficiaries<br />

(voters)”( Zaharia, R., 2001, pp. 245-246).<br />

ADVERTISING POLICY IN POLITICAL MARKETING<br />

The future of a c<strong>and</strong>idate should be known by voters, <strong>the</strong>y must be <strong>in</strong> <strong>the</strong> spotlight,<br />

<strong>the</strong>y must have a wide audience, which means that that <strong>the</strong>y need to have a good relationship<br />

with <strong>the</strong> media. The means of communication <strong>in</strong>clude:paper-based communication support<br />

(election campaign newspaper, election campaign letter, brochure, manifesto, poster,<br />

armb<strong>and</strong>, <strong>in</strong>dividual messages, prospectuses), reunions, visits, presence <strong>in</strong> public spaces<br />

(Parlagi, P. A., 2004, pp. 58-63, 75).<br />

Accord<strong>in</strong>g to <strong>the</strong> above-mentioned, one can conclude that market<strong>in</strong>g plays an<br />

important role on <strong>the</strong> political scene, <strong>and</strong> <strong>the</strong> objectives of a party can be achieved only by<br />

implement<strong>in</strong>g efficient strategies that can lead to obta<strong>in</strong><strong>in</strong>g electoral success <strong>and</strong> satisfy<strong>in</strong>g <strong>the</strong><br />

voters’ desires. Moreover, it can be mentioned that a party exists only to satisfy as correctly<br />

<strong>and</strong> ethically possible <strong>the</strong> desires of <strong>the</strong> voters. Through market<strong>in</strong>g campaigns, <strong>the</strong><br />

c<strong>and</strong>idate/<strong>the</strong> party is brought <strong>in</strong>to notice, manages to get closer to <strong>the</strong> public, creat<strong>in</strong>g <strong>the</strong><br />

image he/she wants <strong>in</strong> front of <strong>the</strong> electorate. Moreover, political market<strong>in</strong>g must come to<br />

support <strong>the</strong> c<strong>and</strong>idate <strong>and</strong> <strong>the</strong> message he/she wants to send to his public by implement<strong>in</strong>g<br />

strategic action directions.<br />

The concept of leadership is a propell<strong>in</strong>g factor for market<strong>in</strong>g channels. Market<strong>in</strong>g<br />

channels, <strong>in</strong> addition to relationship market<strong>in</strong>g cont<strong>in</strong>ues to <strong>in</strong>fluence <strong>the</strong> activity of any<br />

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organisation. Market<strong>in</strong>g channel should function as a system <strong>in</strong> order to create an efficient<br />

cooperation <strong>and</strong> an adequate distribution of tasks among <strong>the</strong> employees. A channel member<br />

has <strong>the</strong> responsibility to <strong>in</strong>itiate actions to <strong>in</strong>fluence <strong>the</strong> behaviour of o<strong>the</strong>r channel members.<br />

In this way <strong>the</strong>y can control different parts of market<strong>in</strong>g channel activities. If <strong>the</strong> channel<br />

leader applies <strong>the</strong> adequate channel leadership he could obta<strong>in</strong> <strong>the</strong> expected success. He can<br />

perform <strong>in</strong> his activity <strong>and</strong>, also, can establish favorable relationships with channel members.<br />

A good leader should act with awareness <strong>and</strong> should be able to listen to o<strong>the</strong>rs, <strong>and</strong><br />

empathize with <strong>the</strong>m. It is important to notice <strong>the</strong> relevance of trust <strong>in</strong> a leader <strong>and</strong> <strong>in</strong> an<br />

organisation. In <strong>the</strong> literature review trust is seen as “<strong>the</strong> will<strong>in</strong>gness of a party to be<br />

vulnerable to <strong>the</strong> actions of ano<strong>the</strong>r party based on <strong>the</strong> expectation that <strong>the</strong> o<strong>the</strong>r will perform<br />

a particular action important to <strong>the</strong> trustor, irrespective of <strong>the</strong> ability to monitor or control that<br />

o<strong>the</strong>r party. This def<strong>in</strong>ition of trust is applicable to a relationship with ano<strong>the</strong>r identifiable<br />

party who is perceived to act <strong>and</strong> react with volition toward <strong>the</strong> trustor” (Joseph, E. E.,<br />

W<strong>in</strong>ston, B. E., 2005, pp.6-7). Those leaders, who embrace <strong>the</strong> communications practices <strong>and</strong><br />

act with <strong>in</strong>tegrity, could guide <strong>the</strong> employees to follow <strong>the</strong>m, <strong>and</strong> <strong>in</strong> this way <strong>the</strong> benefic<br />

results are <strong>in</strong>evitable.<br />

In Joseph <strong>and</strong> W<strong>in</strong>ston op<strong>in</strong>ion “<strong>the</strong> relationship between leader behavior <strong>and</strong><br />

organizational behavior is well established as well as <strong>the</strong> relationship between leader behavior<br />

<strong>and</strong> <strong>the</strong> values oforganizations” (Joseph, E. E., W<strong>in</strong>ston, B. E., 2005, pp.8). They also<br />

mention that trust <strong>in</strong> <strong>the</strong> organisation should <strong>in</strong>clude <strong>the</strong> responsibility, <strong>the</strong> clarity of tasks, <strong>the</strong><br />

favorable <strong>in</strong>terpersonal relationships, <strong>the</strong> relevant action directions, <strong>the</strong> <strong>in</strong>tegrity <strong>and</strong><br />

honour<strong>in</strong>g behaviour, <strong>the</strong> efficient communication. It is important that <strong>in</strong> an organisation <strong>the</strong><br />

leader should assume his position by act<strong>in</strong>g with responsibility of awareness by how he/she<br />

distributes resources <strong>in</strong> <strong>the</strong> scope of achiev<strong>in</strong>g <strong>the</strong> mission of <strong>the</strong> organisation.<br />

In conclusion, it can be said that “<strong>the</strong> stated purpose of political market<strong>in</strong>g is <strong>the</strong><br />

knowledge of <strong>the</strong> needs, concerns, attitudes <strong>and</strong> op<strong>in</strong>ions of a country’s population or of a<br />

well def<strong>in</strong>ed geographical area, so that > is consistent with <strong>the</strong><br />

concerns <strong>and</strong> expectations of <strong>the</strong> electorate ( ...) “ (Zaiţ, A., 2004, pp. 267).<br />

4. LEADERSHIP IMPORTANCE IN THE ACTIVITY OF POLITICAL<br />

PARTIES<br />

“Leadership <strong>in</strong> non-profit organizations relate to manag<strong>in</strong>g <strong>the</strong> delicate balance<br />

between efficiency, effectiveness, mission <strong>and</strong> passion that drive non-profit organizations”<br />

(McMurray, A.J., Pirola-Merlo, A., Sarros, J.C., Islam, M.M., 2010, pp.437).<br />

It is important to dist<strong>in</strong>guish between transformational leadership <strong>and</strong> transactional<br />

leadership. The transformational leader practises an efficient lead<strong>in</strong>g style, leads his team <strong>in</strong><br />

<strong>the</strong> spirit of good practices, thus manag<strong>in</strong>g to obta<strong>in</strong> <strong>the</strong> expected performances. His<br />

subord<strong>in</strong>ates are constantly fac<strong>in</strong>g challenges, be<strong>in</strong>g necessary to cont<strong>in</strong>uously adapt to<br />

changes from both <strong>the</strong> external <strong>and</strong> <strong>the</strong> <strong>in</strong>ternal environment. Be<strong>in</strong>g treated accord<strong>in</strong>gly, with<br />

trust <strong>and</strong> appreciation from <strong>the</strong> transformational leader, <strong>the</strong>y outgrow <strong>the</strong>mselves <strong>and</strong> obta<strong>in</strong><br />

functional results. Transformational leaders are <strong>the</strong> supporters of a lead<strong>in</strong>g style practised with<br />

responsibility <strong>and</strong> charisma, be<strong>in</strong>g lead by great ideals. Transactional leadership refers to <strong>the</strong><br />

negotiation process between <strong>the</strong> leader <strong>and</strong> his subord<strong>in</strong>ates, by which one reaches a reward<br />

offered <strong>in</strong> exchange of <strong>the</strong> accomplishment of <strong>the</strong> established tasks. Literature review presents<br />

two def<strong>in</strong>itions of <strong>the</strong>se two notions, as follows: 1).”transformational leadership as <strong>the</strong> process<br />

of pursu<strong>in</strong>g collective goals through <strong>the</strong> mutual tapp<strong>in</strong>g of leaders’ <strong>and</strong> followers’ motive<br />

bases towards <strong>the</strong> achievement of <strong>the</strong> <strong>in</strong>tended change; 2). transactional leadership is a<br />

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process of exchang<strong>in</strong>g one th<strong>in</strong>g for ano<strong>the</strong>r among leaders <strong>and</strong> followers” ((McMurray, A.J.,<br />

Pirola-Merlo, A., Sarros, J.C., Islam, M.M., 2010, pp.439).<br />

A political leader that takes responsibility for his position must take <strong>in</strong>to account <strong>the</strong><br />

lead<strong>in</strong>g process, as it is very important how he <strong>in</strong>teracts <strong>in</strong> terms of <strong>the</strong> authority he disposes<br />

with respect to <strong>the</strong> members of <strong>the</strong> organization. Implement<strong>in</strong>g managerial functions<br />

(prevision, organization, coord<strong>in</strong>ation, tra<strong>in</strong><strong>in</strong>g <strong>and</strong> control) at organizational level allows a<br />

harmonious function<strong>in</strong>g of all <strong>the</strong> activities developed by all <strong>the</strong> members of <strong>the</strong> organization.<br />

The lead<strong>in</strong>g process implies <strong>the</strong> application of specific methods by a good leader which allow<br />

<strong>the</strong> coord<strong>in</strong>ation of <strong>the</strong> subord<strong>in</strong>ates’ activities with <strong>the</strong> purpose of achiev<strong>in</strong>g <strong>the</strong> tasks <strong>in</strong><br />

superior conditions.<br />

In literature, seven powers of <strong>the</strong> leader are identified, as follows: coercive power –<br />

that confers <strong>the</strong> political leader <strong>the</strong> authority to sanction all those who disobey <strong>the</strong> rules<br />

established at organizational level; relational power – a leader can capitalize <strong>the</strong> favourable<br />

relations that he established throughout time with certa<strong>in</strong> political leaders; <strong>the</strong> power of<br />

competence – a political leader can prove his <strong>in</strong>telligence <strong>in</strong> certa<strong>in</strong> fields through his <strong>in</strong>nate<br />

or acquired competences; <strong>in</strong>formational power – if a political leader has complex <strong>in</strong>formation<br />

<strong>in</strong> certa<strong>in</strong> situations, his decisional power is obvious, thus draw<strong>in</strong>g <strong>the</strong> esteem <strong>and</strong><br />

appreciation of all <strong>the</strong> member of <strong>the</strong> organization; <strong>the</strong> power of legitimacy – <strong>the</strong> political<br />

leader is <strong>in</strong>augurated accord<strong>in</strong>g to <strong>the</strong> regulations <strong>in</strong> force; reference power – refers to <strong>the</strong><br />

qualities of <strong>the</strong> political leader <strong>and</strong> his ability to be brought <strong>in</strong>to notice <strong>and</strong> appreciated by<br />

those around him; <strong>the</strong> power of success – if a political leader uses <strong>the</strong> power he disposes of<br />

correctly, he can but obta<strong>in</strong> very good results, be<strong>in</strong>g thus content with his activity for hav<strong>in</strong>g<br />

managed to successfully achieve <strong>the</strong> objectives of <strong>the</strong> organization (Parlagi, P.A., 2004,<br />

pp.19).<br />

Literature review presents four leadership styles, mean<strong>in</strong>g: <strong>the</strong> authoritarian style -<br />

emphasizes <strong>the</strong> leader's ability to evoke <strong>the</strong> objectives <strong>and</strong> trace <strong>the</strong> tasks lead<strong>in</strong>g to achiev<strong>in</strong>g<br />

<strong>the</strong> objectives. He <strong>in</strong>forms his subord<strong>in</strong>ates what are his expectations regard<strong>in</strong>g <strong>the</strong>ir work <strong>and</strong><br />

what results he expects to obta<strong>in</strong>; <strong>the</strong> condescend<strong>in</strong>g style - refers to <strong>the</strong> leader's ability to<br />

focus on human relationships <strong>and</strong> to underst<strong>and</strong> <strong>the</strong> personal problems of subord<strong>in</strong>ates<br />

provid<strong>in</strong>g a positive work environment; <strong>the</strong> results-oriented style - refers to <strong>the</strong> leader's ability<br />

to act effectively <strong>in</strong> order to achieve objectives <strong>and</strong> to motivate <strong>and</strong> support subord<strong>in</strong>ates<br />

throughout <strong>the</strong> work <strong>in</strong> order to achieve <strong>the</strong> expected results; <strong>the</strong> participative style - refers to<br />

how leaders take <strong>in</strong>to account <strong>the</strong> ideas of <strong>the</strong> subord<strong>in</strong>ates <strong>in</strong>volved <strong>in</strong> <strong>the</strong> decision mak<strong>in</strong>g<br />

process. Along with members of <strong>the</strong> organization leaders establish <strong>the</strong> tasks that need to be<br />

performed. Subord<strong>in</strong>ates will make necessary efforts to fulfil tasks, because <strong>the</strong>y were<br />

<strong>the</strong>mselves <strong>in</strong>volved <strong>in</strong> establish<strong>in</strong>g <strong>the</strong>m (Parlagi, P.A., 2004).<br />

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Figure no.1: Leadership styles<br />

Source: Author<br />

5. THE ROLE OF THE POLITICAL LEADER WITHIN POLITICAL<br />

ORGANIZATIONS IN ROMANIA AND EFFECTIVE STRATEGIES USED<br />

IN ELECTION CAMPAIGNS<br />

A political leader must have <strong>the</strong> ability <strong>and</strong> <strong>the</strong> necessary tra<strong>in</strong><strong>in</strong>g to meet <strong>the</strong> needs of<br />

both <strong>the</strong> party he is a member of <strong>and</strong> <strong>the</strong> electorate. His activity must be governed by<br />

effectiveness <strong>and</strong> competence, as a political leader must prove to be correct <strong>in</strong> mak<strong>in</strong>g<br />

decisions for <strong>the</strong> organization he leads. Fierce competition on <strong>the</strong> political scene is a key<br />

element a political leader must take <strong>in</strong>to account when he establishes his strategic objectives<br />

<strong>and</strong>, moreover, it is necessary for him to act promptly, to offer his party colleagues <strong>the</strong> safety<br />

<strong>and</strong> <strong>the</strong> confidence that <strong>the</strong>y are united when fac<strong>in</strong>g challenges on <strong>the</strong> political scene. A<br />

political leader should not be elected for his physical strength but for <strong>the</strong> <strong>in</strong>telligence, will,<br />

<strong>and</strong> empathy he shows when establish<strong>in</strong>g collaboration relations with his party colleagues.<br />

“From <strong>the</strong> perspective of political management, <strong>the</strong> leader is considered to be <strong>the</strong> one who<br />

leads <strong>the</strong> activity of an organization, with <strong>the</strong> purpose of achiev<strong>in</strong>g a social objective, <strong>and</strong> who<br />

has <strong>the</strong> authority <strong>and</strong> ability to <strong>in</strong>fluence <strong>the</strong> members of <strong>the</strong> organization <strong>in</strong> order to act for<br />

achiev<strong>in</strong>g <strong>the</strong> respective objective” (Parlagi, P.A., 2004, pp.13). The legitimate power a<br />

political leader is <strong>in</strong>vested, as well <strong>the</strong> competence, <strong>the</strong> control of <strong>the</strong> relations between <strong>the</strong><br />

organization <strong>and</strong> <strong>the</strong> political environment <strong>and</strong> <strong>the</strong> compliance of organizational rules <strong>and</strong><br />

norms are essential elements that can be used by him with <strong>the</strong> purpose of develop<strong>in</strong>g an<br />

efficient activity at <strong>the</strong> level of political organization (Parlagi, P.A., 2004, pp. 14).<br />

The role of <strong>the</strong> political leader is to meet <strong>the</strong> needs of <strong>the</strong> organization, to adapt to<br />

various situations <strong>and</strong> to favorably accept <strong>the</strong> dares that occur throughout his activity.<br />

Moreover, a political leader must engage <strong>in</strong> mak<strong>in</strong>g decisions for all <strong>the</strong> members of <strong>the</strong><br />

organization that have <strong>the</strong> necessary competence to make prompt decisions. His role must be<br />

that of a mediator of <strong>in</strong>terpersonal conflicts, to ensure <strong>the</strong> good function<strong>in</strong>g of all <strong>the</strong><br />

departments of <strong>the</strong> organization by apply<strong>in</strong>g efficient strategies, to offer immediate feedback<br />

to <strong>the</strong> members of <strong>the</strong> organization <strong>and</strong> to stimulate <strong>the</strong>ir <strong>in</strong>terest to act for achiev<strong>in</strong>g <strong>the</strong><br />

objectives of <strong>the</strong> organization. The attitude of <strong>the</strong> political leader <strong>in</strong>fluences <strong>the</strong> good<br />

28


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

function<strong>in</strong>g of <strong>the</strong> organization’s activity. Thus, if a political leader is optimistic, friendly,<br />

flexible, cooperative, <strong>the</strong>n it is very easy for him to establish efficient <strong>in</strong>terpersonal relations<br />

with all <strong>the</strong> members of <strong>the</strong> organization. In contrast, if he starts with <strong>the</strong> premise that all<br />

members of <strong>the</strong> organization are uncooperative <strong>and</strong> that <strong>the</strong>y consequently need to be<br />

constantly controlled, <strong>the</strong>n he can only draw <strong>the</strong>ir hatefulness <strong>and</strong> consequently <strong>the</strong> daily<br />

activities can be compromised.<br />

Literature review presents, <strong>in</strong> <strong>the</strong> case of electoral market<strong>in</strong>g, different market<strong>in</strong>g<br />

strategies accord<strong>in</strong>g to <strong>the</strong> existence of <strong>the</strong> eight states of dem<strong>and</strong> (Zaharia, R., pp. 194- 196):<br />

1. negative dem<strong>and</strong> – voters react negatively when <strong>the</strong> c<strong>and</strong>idate’s name is brought <strong>in</strong>to<br />

discussion. Be<strong>in</strong>g firm <strong>in</strong> <strong>the</strong> vot<strong>in</strong>g decision, <strong>and</strong> emotionally <strong>in</strong>volved aga<strong>in</strong>st him, <strong>the</strong>y<br />

choose not to give him <strong>the</strong> vote; 2. absence of dem<strong>and</strong> - <strong>the</strong> <strong>in</strong>difference of voters towards a<br />

certa<strong>in</strong> c<strong>and</strong>idate is highlighted <strong>in</strong> this situation. The c<strong>and</strong>idate is ei<strong>the</strong>r not known or he is<br />

seen as not be<strong>in</strong>g <strong>in</strong>volved enough <strong>in</strong> <strong>the</strong> political activity, <strong>and</strong> thus he is not relevant to<br />

voters; 3. latent dem<strong>and</strong> - refers to <strong>the</strong> situation <strong>in</strong> which voters' expectations were not<br />

fulfilled; voters await <strong>the</strong> appearance <strong>and</strong> <strong>in</strong>volvement <strong>in</strong> politics of a skilled c<strong>and</strong>idate that<br />

meets <strong>the</strong> expectations of voters who are undecided or dissatisfied with <strong>the</strong> presence of o<strong>the</strong>r<br />

c<strong>and</strong>idates; 4. decl<strong>in</strong><strong>in</strong>g dem<strong>and</strong> - occurs when <strong>the</strong> dem<strong>and</strong> for a product decreases. In<br />

electoral context, it occurs when <strong>the</strong>re are no political <strong>in</strong>novations left, <strong>and</strong> <strong>the</strong>refore <strong>the</strong> role<br />

of politicians <strong>in</strong> this situation is to come up with adequate <strong>in</strong>novations <strong>and</strong> strategies <strong>in</strong> order<br />

to achieve electoral success, <strong>and</strong> if not, an honourable withdrawal is <strong>the</strong> best choice; 5.<br />

fluctuat<strong>in</strong>g dem<strong>and</strong> - <strong>in</strong> <strong>the</strong> case of electoral market<strong>in</strong>g, this situation is found only <strong>in</strong> <strong>the</strong>ory,<br />

<strong>and</strong> it can rarely be implemented because it requires significant resources, as <strong>the</strong> categories of<br />

fluctuat<strong>in</strong>g voters constantly require an approach, not only dur<strong>in</strong>g election campaigns; 6. full<br />

dem<strong>and</strong> - when <strong>the</strong>re is a number of voters large enough to meet <strong>the</strong> objectives of political<br />

organizations. In this benefic situation, <strong>the</strong> c<strong>and</strong>idate must streng<strong>the</strong>n <strong>the</strong> relations with <strong>the</strong><br />

voters he drew on his side; 7. excessive dem<strong>and</strong> - a rare case <strong>in</strong> politics. This situation occurs<br />

when an organization decides to limit <strong>the</strong> dem<strong>and</strong>, given that it cannot fully satisfy<br />

conditions; 8. undesirable dem<strong>and</strong> - <strong>in</strong> this case a c<strong>and</strong>idate can refuse <strong>the</strong> support of a<br />

specific consumer segment, with a poor image, <strong>in</strong> order for that image not to reflect on him.<br />

A good party leader, who applies effective strategies, can achieve success <strong>in</strong> an election<br />

campaign. Therefore it is important <strong>the</strong> way <strong>in</strong> which he chooses a particular strategy through<br />

which he manages to position himself <strong>in</strong> <strong>the</strong> m<strong>in</strong>ds of <strong>the</strong> electorate, as well as <strong>in</strong> that of his<br />

opponents.<br />

Literature review presents <strong>the</strong> follow<strong>in</strong>g typology of electoral market<strong>in</strong>g strategies<br />

(Zaharia, R., pp. 203- 208), namely: 1). strategy to promote ideas – <strong>the</strong> c<strong>and</strong>idate who chooses<br />

this strategy promotes ideas, has a positive attitude or defends a case without jeopardiz<strong>in</strong>g his<br />

opponents; strategy to maximize score – by apply<strong>in</strong>g this strategy, <strong>the</strong> c<strong>and</strong>idate tries to<br />

conv<strong>in</strong>ce not only those who are will<strong>in</strong>g to vote for him, but also acts <strong>in</strong> <strong>the</strong> discussion with<br />

various political parties <strong>in</strong> order to negotiate appropriate alliances that can ensure success;<br />

w<strong>in</strong>n<strong>in</strong>g election strategy – this strategy allows <strong>the</strong> c<strong>and</strong>idate to rank his electoral activity by<br />

us<strong>in</strong>g all available resources, namely f<strong>in</strong>ancial , material <strong>and</strong> human, <strong>and</strong> thus facilitat<strong>in</strong>g <strong>the</strong><br />

creation of a competitive framework highly specific to <strong>the</strong> electoral campaign; 2).<br />

undifferentiated strategy – this strategy favours c<strong>and</strong>idates who enjoy a positive image <strong>and</strong> a<br />

good reputation among voters; apply<strong>in</strong>g it seeks to attract <strong>the</strong> majority of voters by br<strong>in</strong>g<strong>in</strong>g<br />

forth political topics of general <strong>in</strong>terest <strong>and</strong> by sett<strong>in</strong>g forth appropriate solutions;<br />

differentiated strategy – it is an attack strategy, it implies high costs, it addresses various<br />

segments of voters by br<strong>in</strong>g<strong>in</strong>g forth general issues <strong>and</strong> f<strong>in</strong>d<strong>in</strong>g optimal solutions. It aims to<br />

<strong>in</strong>crease <strong>the</strong> c<strong>and</strong>idate's credibility among each category of voters; focused strategy –<br />

accord<strong>in</strong>g to this strategy <strong>the</strong> attention is focused on a segment or on a small number of<br />

29


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

voters, be<strong>in</strong>g also used to attract <strong>the</strong> vote of undecided voters; open strategy – by us<strong>in</strong>g this<br />

strategy, <strong>the</strong> c<strong>and</strong>idate adjusts his program <strong>and</strong> <strong>the</strong> conduct requirements of <strong>the</strong> electorate;<br />

closed strategy – such a strategy is not recommended, be<strong>in</strong>g <strong>the</strong> opposite of <strong>the</strong> open strategy<br />

(through this strategy <strong>the</strong> c<strong>and</strong>idate addresses issues <strong>and</strong> provides solutions that he believes<br />

are desirable; 4). positive strategy – takes <strong>in</strong>to account <strong>the</strong> constant use of market<strong>in</strong>g tools by<br />

those c<strong>and</strong>idates who are not so popular; negative strategy – specific to those c<strong>and</strong>idates who<br />

want to <strong>in</strong>crease <strong>the</strong>ir notoriety at all costs, while be<strong>in</strong>g aggressive <strong>in</strong> <strong>the</strong>ir process for<br />

success, which can sometimes lead to a decrease <strong>in</strong> votes or even to high absenteeism; passive<br />

strategy – can be used by c<strong>and</strong>idates who are very sure of <strong>the</strong>ir position <strong>and</strong> want to avoid<br />

direct confrontation that could adversely affect <strong>the</strong>ir image; 5). austerity strategy – is used by<br />

c<strong>and</strong>idates who don’t have sufficient f<strong>in</strong>ancial resources for <strong>the</strong> smooth runn<strong>in</strong>g of an election<br />

campaign; balance strategy – this strategy <strong>in</strong>volves <strong>the</strong> existence of sufficient f<strong>in</strong>ancial<br />

resources that are allocated appropriately dur<strong>in</strong>g <strong>the</strong> election campaign; strategy of<br />

overcom<strong>in</strong>g <strong>the</strong> opponent – c<strong>and</strong>idates who apply this strategy use available f<strong>in</strong>ancial<br />

resources to demoralize <strong>the</strong>ir opponents who may not have <strong>the</strong>se resources, from this respect<br />

thus be<strong>in</strong>g superior.<br />

CONCLUSION<br />

”Leadership is as much an art as it is a science. The spectrum of effective leadership<br />

styles is as wide as that of pa<strong>in</strong>t<strong>in</strong>g or music” (L<strong>and</strong>sberg, M., 2005,pp. 149). In order to<br />

obta<strong>in</strong> <strong>the</strong> desired performance, a good leader must undertake a leadership style that matches<br />

<strong>the</strong> activity he performs. If <strong>the</strong> leadership style practiced is not appropriate, <strong>the</strong> members of<br />

<strong>the</strong> organization may be discontent, <strong>and</strong> this dissatisfaction can reflect <strong>in</strong> <strong>the</strong> results <strong>the</strong>y<br />

obta<strong>in</strong>. Naturally, practic<strong>in</strong>g a certa<strong>in</strong> leadership style is consistent with <strong>the</strong> leader’s<br />

personality. Members of <strong>the</strong> organization must be aware of this <strong>and</strong> <strong>the</strong>y should accept <strong>the</strong><br />

fact that chang<strong>in</strong>g a leadership style can only be made if <strong>the</strong> leader's personality changes. A<br />

good leader who applies effective strategies <strong>and</strong> practices a leadership style that meets <strong>the</strong><br />

requirements of <strong>the</strong> organization’s members manages to achieve success.<br />

If he establishes from <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g <strong>the</strong> tasks of each member of <strong>the</strong> organization, if<br />

he meets <strong>the</strong> organization needs, if he has a good <strong>in</strong>tuition <strong>and</strong> takes <strong>the</strong> necessary steps to<br />

achieve goals, if he stimulates his employees by giv<strong>in</strong>g <strong>the</strong>m confidence <strong>and</strong> support <strong>the</strong>n <strong>the</strong><br />

performance set forth will soon appear. It is very important that, from <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong><br />

activity, <strong>the</strong> leader communicates to <strong>the</strong> members of <strong>the</strong> organization <strong>the</strong> vision <strong>and</strong> <strong>the</strong> ma<strong>in</strong><br />

objectives to be fulfilled. L<strong>and</strong>sberg believes that <strong>in</strong> order to highlight his power an effective<br />

leader uses <strong>the</strong> follow<strong>in</strong>g techniques:”obta<strong>in</strong><strong>in</strong>g critical resources <strong>and</strong> personal <strong>in</strong>volvement <strong>in</strong><br />

decisions <strong>in</strong>volv<strong>in</strong>g <strong>the</strong>ir use (…), obta<strong>in</strong><strong>in</strong>g <strong>the</strong> assent of an important formal authority (…),<br />

build<strong>in</strong>g alliances with o<strong>the</strong>rs or with <strong>in</strong>fluential groups – both from <strong>in</strong>side <strong>and</strong> outside <strong>the</strong><br />

organization or team (…), <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> extent to which o<strong>the</strong>rs depend on him or <strong>the</strong> extent<br />

to which <strong>the</strong>y are <strong>in</strong>debted (…), ref<strong>in</strong><strong>in</strong>g personal skills, such as eloquence, sensitivity,<br />

strength <strong>and</strong> technical competence” (L<strong>and</strong>sberg, M., 2005, pp. 132-133). The leader is <strong>the</strong> one<br />

who urges <strong>the</strong> members of <strong>the</strong> team he leads to take <strong>in</strong>itiative <strong>and</strong> risks, of course, <strong>in</strong> order to<br />

solve <strong>the</strong> tasks set forth at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> activity.<br />

30


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REFERENCES<br />

1. Dolnicar, S., Lazarevski, K., Market<strong>in</strong>g <strong>in</strong> non-profit organizations: an <strong><strong>in</strong>ternational</strong><br />

perspective, International Market<strong>in</strong>g Review, Vol. 26 No. 3, 2009, pp. 275-291.<br />

2. Joseph, E. E., W<strong>in</strong>ston, B. E. , A correlation of servant leadership, leader trust, <strong>and</strong><br />

organizational trust, Leadership & Organization Development Journal, Vol. 26 No. 1,<br />

2005, pp. 6-22.<br />

3. Kotler, P.., Keller, K.L., (2006), Market<strong>in</strong>g Management 12e, Pearson Prentice Hall, New<br />

Jersey.<br />

4. Kotler, P., (2006), Conform lui Kotler, Ed. BRANDBUILDERS, Bucureşti.<br />

5. L<strong>and</strong>sberg, M., (2005), Leadership. Viziune, motivaţie, elan, Editura Curtea Veche,<br />

Bucureşti.<br />

6. Lees-Marshment, J., Political Market<strong>in</strong>g <strong>and</strong> <strong>the</strong> 2008 New Zeal<strong>and</strong> Election: A<br />

Comparative Perspective, Australian Journal of Political Science,Vol. 44, No. 3,<br />

September 2009, pp. 457–475.<br />

7. Manole, V., Stoian, M., Ion, A. R.,(2011), Market<strong>in</strong>g, Ed. A.S.E., Bucureşti.<br />

8. Maarek, P.J. (1995), Political Market<strong>in</strong>g <strong>and</strong> Communication, John Libbey & Co., London.<br />

9. McMurray, A.J., Pirola-Merlo, A., Sarros, J.C., Islam, M.M., Leadership, climate,<br />

psychological capital, commitment, <strong>and</strong> wellbe<strong>in</strong>g <strong>in</strong> a non-profit organization, Leadership<br />

& Organization Development Journal, Vol. 31 No. 5, 2010, pp. 436-457.<br />

10.Mehta, R., Larsen, T., Rosenbloom, B., Polsa, P., Leadership <strong>and</strong> cooperation <strong>in</strong> market<strong>in</strong>g<br />

channels: A comparative empirical analysis of <strong>the</strong> USA, F<strong>in</strong>l<strong>and</strong> <strong>and</strong> Pol<strong>and</strong>, International<br />

Market<strong>in</strong>g Review, Vol. 18, No.6, 2001, pp.633-666.<br />

11.Parlagi, P.A., (2004), Management şi market<strong>in</strong>g electoral. Alegerea consilierilor locali, Ed.<br />

Economică, Bucureşti.<br />

12.Pitsuwan, S., Knowledge-based economy is our top priority, Presidents & Prime M<strong>in</strong>isters;<br />

Sep/Oct 2000; 9, 5; ProQuest Central, pp. 9.<br />

13. Raftopoulou, E., Hogg, M.K., The political role of government-sponsored social<br />

market<strong>in</strong>g campaigns, European Journal of Market<strong>in</strong>g, Vol. 44 No. 7/8, 2010, pp. 1206-<br />

1227.<br />

14.Roberts, J., The Drive to Codify: Implications for <strong>the</strong> Knowledge-Based Economy,Paper<br />

prepared for <strong>the</strong> 8th International Joseph A. Schumpeter Society Conference, 28th June -<br />

1st July 2000, University of Manchester, UK.<br />

15.Thrassou, A., Vrontis, D., McDonald, M. H.B., A market<strong>in</strong>g communications framework<br />

for small political parties <strong>in</strong> developed countries, Market<strong>in</strong>g Intelligence & Plann<strong>in</strong>g Vol.<br />

27 No. 2, 2009, pp. 268-292.<br />

16.Vigoda-Gadot, E., Leadership style, organizational politics, <strong>and</strong> employees’ performance.<br />

An empirical exam<strong>in</strong>ation of two compet<strong>in</strong>g models, Personnel Review, Vol. 36 No. 5,<br />

2007, pp. 661-683, Emerald Group Publish<strong>in</strong>g Limited 0048-3486.<br />

17.Vasilescu A., (2004), Democraţia şi mass-media în „Sfera politicii”, nr. 112, anul XII.<br />

18.Zaharia, R. (2001), Market<strong>in</strong>g social –politic, Ed. Uranus, Bucureşti.<br />

19.Zaiţ, A.,2004, Market<strong>in</strong>gul serviciilor, Ed. Sedcom Libris, Iaşi.<br />

20. http://www.sferapoliticii.ro/sfera/120-121-122/art12-ciobanu.html<br />

31


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE INTERPRETATION OF EARLY PHILLIPS CURVE IN TERMS<br />

OF MODERN ECONOMY OF UKRAINE<br />

Viktoriia Baidala<br />

Kharkov National University of Internal Affairs. Sumy Branch.<br />

Vira Butenko<br />

Kharkov National University of Internal Affairs. Sumy Branch.<br />

ABSTRACT<br />

The article exam<strong>in</strong>es <strong>the</strong> relation of “wage - unemployment” for Ukra<strong>in</strong>e over <strong>the</strong><br />

period between 2000 <strong>and</strong> 2010. The simulation results revealed <strong>the</strong> presence of <strong>in</strong>verse relation<br />

between <strong>the</strong> growth of nom<strong>in</strong>al wage <strong>and</strong> unemployment. The conclusions are made on <strong>the</strong><br />

prospects of apply<strong>in</strong>g Phillips curve <strong>in</strong> macroeconomic regulation of transitive economy of<br />

Ukra<strong>in</strong>e.<br />

Key words: unemployment, Phillips curve, <strong>the</strong> labour market, rate of <strong>in</strong>flation.<br />

1. INTRODUCTION<br />

The labour market is one of <strong>the</strong> most important elements of social <strong>and</strong> economic life<br />

of society. The transformation of <strong>the</strong> economic system <strong>in</strong> Ukra<strong>in</strong>e has led to significant changes<br />

<strong>in</strong> <strong>the</strong> structure of <strong>the</strong> labour market. In addition to specific problems caused by <strong>the</strong><br />

transformation processes, we should not forget that unemployment as a phenomenon is <strong>in</strong>herent<br />

to every even <strong>the</strong> most developed country. Ensur<strong>in</strong>g a high level of employment is one of <strong>the</strong><br />

ma<strong>in</strong> objectives of macroeconomic policy of <strong>the</strong> state. Therefore, <strong>the</strong> labour market requires<br />

competent regulation to <strong>in</strong>crease its efficiency. For a long period of time it has been<br />

traditionally believed that <strong>the</strong> high employment rate is associated with acceleration of <strong>in</strong>flation<br />

rate. This relation is known as Phillips curve. Regulat<strong>in</strong>g policies of <strong>the</strong> labour market <strong>in</strong> many<br />

developed countries <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> U.S.A. were based on <strong>the</strong> conclusion of Phillips’ study. The<br />

question is whe<strong>the</strong>r it is reasonable to use this approach <strong>in</strong> <strong>the</strong> Ukra<strong>in</strong>ian practice. The<br />

exam<strong>in</strong>ation of <strong>the</strong> possibility of application <strong>the</strong> Phillips curve <strong>in</strong> <strong>the</strong> Ukra<strong>in</strong>ian macroeconomic<br />

policy is covered <strong>in</strong> this article.<br />

To achieve <strong>the</strong> assigned goals <strong>the</strong> follow<strong>in</strong>g objectives are formulated: to analyze<br />

trends <strong>in</strong> nom<strong>in</strong>al wage, <strong>the</strong> number of unemployed as def<strong>in</strong>ed by ILO, <strong>the</strong> rate of <strong>in</strong>flation<br />

over <strong>the</strong> period between 2000 <strong>and</strong> 2010, to establish <strong>the</strong> presence of association between<br />

unemployment <strong>and</strong> rate of <strong>in</strong>flation.<br />

2. LITERATURE REVIEW<br />

The relation between wage <strong>and</strong> unemployment was determ<strong>in</strong>ed by A. Phillips <strong>in</strong> his<br />

article “The Relation Between Unemployment <strong>and</strong> <strong>the</strong> Rate of Change of Money Wage Rates <strong>in</strong><br />

<strong>the</strong> United K<strong>in</strong>gdom, 1861-1957” [1]. Later, <strong>in</strong> 1960, P. Samuelson <strong>and</strong> R. Solow cont<strong>in</strong>ued<br />

study of this problem <strong>and</strong> l<strong>in</strong>ked rate of unemployment with rate of <strong>in</strong>flation, mak<strong>in</strong>g it possible<br />

to apply <strong>the</strong> Phillips curve <strong>in</strong> macroeconomic policies of many developed countries [2].<br />

32


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Research of <strong>the</strong> labour market was also be<strong>in</strong>g accomplished by Ukra<strong>in</strong>ian scientists S.I.<br />

B<strong>and</strong>ura, D.P. Bohynya, O. A. Buhutskyy, O.H. Bulavko, P. I. Haydutskyy, M.K. Horlatyy, I.I.<br />

Dzhus, M.I. Dolishniy, V.V. Pischanska, I.V. Prokopa, P.T. Sabluk, K.I. Yakub <strong>and</strong> o<strong>the</strong>rs.<br />

3. THEORETICAL BACKGROUND<br />

Statistical report<strong>in</strong>g data on <strong>the</strong> dynamics of wage, rate of unemployment <strong>and</strong> rate of<br />

<strong>in</strong>flation <strong>in</strong> Ukra<strong>in</strong>e for <strong>the</strong> period between 2000 <strong>and</strong> 2010 were used for <strong>the</strong> study [3].<br />

To construct <strong>the</strong> model we used data on <strong>the</strong> number of unemployed, calculated<br />

accord<strong>in</strong>g to International Labour Organization methodology, s<strong>in</strong>ce this approach provides <strong>the</strong><br />

possibility of accomplish<strong>in</strong>g <strong><strong>in</strong>ternational</strong> comparisons for <strong>the</strong> evaluation of labour market<br />

situation <strong>and</strong> analysis of implementation of <strong><strong>in</strong>ternational</strong> ILO <strong>and</strong> <strong>the</strong> UN conventions ratified<br />

by Ukra<strong>in</strong>e <strong>in</strong> <strong>the</strong> area of social <strong>and</strong> labour relations.<br />

The statistical <strong>and</strong> commercial <strong>in</strong>formation data are usually given <strong>in</strong> discrete form, <strong>the</strong><br />

specific value of nom<strong>in</strong>al wage <strong>and</strong> <strong>the</strong> number of unemployed are shown by po<strong>in</strong>ts of <strong>the</strong><br />

plane. When build<strong>in</strong>g a cont<strong>in</strong>uous diagram of relation of <strong>the</strong> nom<strong>in</strong>al wage on <strong>the</strong> number of<br />

unemployed, <strong>the</strong> alignment (approximation) is carried out, but statistical sparseness of <strong>the</strong><br />

po<strong>in</strong>ts is saved. This is <strong>the</strong> deviation of <strong>the</strong>se po<strong>in</strong>ts from aligned curve that determ<strong>in</strong>es <strong>the</strong><br />

value of approximation reliability R 2 . Evaluation of R is used as a measure of <strong>the</strong> accuracy of<br />

approximation of <strong>the</strong> actual (empirical) <strong>and</strong> <strong>the</strong>oretical values of <strong>the</strong> effective <strong>in</strong>dication. If<br />

<strong>the</strong> value of R is <strong>in</strong>significant (typically R 0,3), <strong>the</strong>n it can be asserted that not all <strong>the</strong> most<br />

important factors of <strong>in</strong>teraction are taken <strong>in</strong>to account, or <strong>the</strong> <strong>in</strong>appropriate form of <strong>the</strong><br />

equation is selected. In this case, <strong>the</strong> equation type should be revised 4.<br />

4. PAPER CONTENT<br />

To achieve <strong>the</strong> object of <strong>the</strong> article, we have analyzed <strong>the</strong> dynamics <strong>in</strong> <strong>the</strong> number of<br />

unemployed, rate of <strong>in</strong>flation <strong>and</strong> <strong>the</strong> value of nom<strong>in</strong>al wage (Table 1).<br />

Table 1<br />

Major <strong>in</strong>dicators of labour market situation <strong>in</strong> Ukra<strong>in</strong>e<br />

Years<br />

Nom<strong>in</strong>al wage,<br />

UAH<br />

Number of<br />

unemployed,<br />

thous<strong>and</strong> people<br />

Rate of<br />

unemployment, %<br />

Rate of<br />

<strong>in</strong>flation,<br />

%<br />

2000 230,13 2630 12,4 28,2<br />

2005 806,19 1595,2 7,8 13,5<br />

2006 1041,47 1513,7 7,4 9,1<br />

2007 1351,12 1416,7 6,9 12,8<br />

2008 1806,33 1424 6,9 25,2<br />

2009 1905,87 1956,6 9,6 15,9<br />

2010 2239,18 1784,2 8,8 9,4<br />

As seen from Table 1, <strong>the</strong> nom<strong>in</strong>al wage for <strong>the</strong> period under review, was <strong>in</strong>creas<strong>in</strong>g at a<br />

pace from 1,06 to 1,37. Meanwhile <strong>the</strong> level of unemployment varied accord<strong>in</strong>g to a year,<br />

reach<strong>in</strong>g its lowest level <strong>in</strong> 2006-2007 (6,9%), <strong>and</strong> a maximum level <strong>in</strong> 2000 (12,4%).<br />

Regard<strong>in</strong>g <strong>the</strong> rate of <strong>in</strong>flation, <strong>the</strong> maximum value of this <strong>in</strong>dex was observed <strong>in</strong> 2000 (28,2%),<br />

<strong>and</strong> <strong>the</strong> m<strong>in</strong>imum, that is 9,1%, <strong>in</strong> 2006. Charts as shown <strong>in</strong> Figure 1, 2 <strong>and</strong> 3 display<br />

graphically <strong>the</strong> dynamics of <strong>the</strong>se <strong>in</strong>dicators.<br />

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2500<br />

Nom<strong>in</strong>al wage, UAH<br />

2000<br />

1500<br />

1000<br />

500<br />

Nom<strong>in</strong>al<br />

wage,UAH<br />

0<br />

2000 2005 2006 2007 2008 2009 2010<br />

Years<br />

Figure 1. Dynamics of nom<strong>in</strong>al wage <strong>in</strong> Ukra<strong>in</strong>e<br />

Number of unemployed, thous<strong>and</strong><br />

people<br />

3000<br />

2500<br />

2000<br />

1500<br />

1000<br />

500<br />

0<br />

2000 2005 2006 2007 2008 2009 2010<br />

Number of<br />

unemployed,<br />

thous<strong>and</strong><br />

people<br />

Years<br />

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Figure 2. Dynamics of number of unemployed <strong>in</strong> Ukra<strong>in</strong>e<br />

30<br />

Rate of <strong>in</strong>flation,%<br />

25<br />

20<br />

15<br />

10<br />

5<br />

Rate of<br />

<strong>in</strong>flation,%<br />

0<br />

2000 2005 2006 2007 2008 2009 2010<br />

Years<br />

Figure3. Dynamics of rate of <strong>in</strong>flation <strong>in</strong> Ukra<strong>in</strong>e<br />

Follow<strong>in</strong>g <strong>the</strong> described methodology, we have studied <strong>the</strong> <strong>in</strong>teraction of <strong>the</strong> value of<br />

nom<strong>in</strong>al wage <strong>and</strong> unemployment <strong>in</strong> Ukra<strong>in</strong>e over <strong>the</strong> period between 2000 <strong>and</strong> 2010. The<br />

search of relation was be<strong>in</strong>g conducted by construct<strong>in</strong>g a trend l<strong>in</strong>e when mak<strong>in</strong>g <strong>the</strong><br />

approximation. The received equation of <strong>the</strong> trend is y = 10212е -0,0013x . The value of<br />

approximation reliability is R 2 = 0,49, which <strong>in</strong>dicates that 49% of <strong>the</strong> variation of <strong>the</strong><br />

dependent variable can be expla<strong>in</strong>ed by factors considered <strong>in</strong> <strong>the</strong> model. The received results of<br />

<strong>the</strong> approximations show that <strong>the</strong> wage decreases with <strong>in</strong>creas<strong>in</strong>g numbers of unemployed.<br />

Under <strong>the</strong> statistical data we have constructed a curve that reflects <strong>the</strong> <strong>in</strong>verse relation between<br />

unemployment <strong>in</strong>dex <strong>and</strong> wage rate <strong>in</strong> Ukra<strong>in</strong>e for <strong>the</strong> period of 2000-2010. General view of <strong>the</strong><br />

obta<strong>in</strong>ed curve completely satisfies early (empirical) Phillips curve known <strong>the</strong> economic <strong>the</strong>ory<br />

(Figure 4).<br />

2500<br />

Nom<strong>in</strong>al wage, UAH<br />

2000<br />

1500<br />

1000<br />

500<br />

Fact data<br />

Trend l<strong>in</strong>e<br />

0<br />

0 500 1000 1500 2000 2500 3000<br />

Number of unemployed,thous<strong>and</strong> people<br />

y = 10212e -0,0013x<br />

R 2 = 0,4885<br />

Figure 4. Curve of dependency between nom<strong>in</strong>al wage <strong>and</strong> number of unemployed <strong>in</strong><br />

Ukra<strong>in</strong>e.<br />

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Search for <strong>the</strong> relation between growth rate of nom<strong>in</strong>al wages <strong>and</strong> rate of<br />

unemployment gives a similar <strong>in</strong>verse relation, which is given by <strong>the</strong> equation y = 2,3404е -<br />

0,0795x , <strong>and</strong> <strong>the</strong> value of approximation reliability is R 2 =0,79 (Figure 5).<br />

Growth rate of nom<strong>in</strong>al<br />

wage, %<br />

1,6<br />

1,4<br />

1,2<br />

1<br />

0,8<br />

0,6<br />

0,4<br />

0,2<br />

0<br />

0 5 10 15<br />

Rate of unemployment ,%<br />

Fact data<br />

Trend l<strong>in</strong>e<br />

y = 2,3404e -0,0795x<br />

R 2 = 0,7911<br />

Figure 5. Curve of dependency between growth rate of nom<strong>in</strong>al wage <strong>and</strong> rate of<br />

unemployment <strong>in</strong> Ukra<strong>in</strong>e.<br />

Thus, <strong>the</strong> simulation us<strong>in</strong>g <strong>the</strong> orig<strong>in</strong>al data published <strong>in</strong> statistical report<strong>in</strong>g, give<br />

sufficiently reliable results as to <strong>the</strong> presence of <strong>in</strong>verse relation between <strong>the</strong> growth rate of<br />

nom<strong>in</strong>al wage <strong>and</strong> unemployment of <strong>the</strong> population.<br />

CONCLUSIONS AND IMPLICATIONS<br />

The above given calculations have shown that <strong>in</strong> <strong>the</strong> studied period <strong>in</strong> Ukra<strong>in</strong>e relation<br />

between <strong>the</strong> growth rate of wage <strong>and</strong> unemployment, known as <strong>the</strong> Phillips curve is quite<br />

stable. So <strong>the</strong> macroeconomic policies aimed at reduc<strong>in</strong>g unemployment rate will lead to<br />

<strong>in</strong>creas<strong>in</strong>g rates of <strong>in</strong>flation <strong>and</strong>, conversely, <strong>the</strong> <strong>in</strong>ertial <strong>in</strong>flation rate can be reduced due to<br />

ris<strong>in</strong>g rate of unemployment.<br />

REFERENCES<br />

1. Phillips, The relation between unemployment <strong>and</strong> <strong>the</strong> rate of change of money wage rates<br />

<strong>in</strong> <strong>the</strong> United K<strong>in</strong>gdom, 1861-1957 (Economic, New Series. – Vol. 25- №100 (Nov., 1958)),<br />

283-299.<br />

2. Samuelson, Paul A., <strong>and</strong> Robert M. Solow, Analytical Aspects of Anti-<strong>in</strong>flation Policy<br />

(American Economic Review 50, no. 2, 1960), 177–194<br />

3. Україна в цифрах 2010 р. – статистичний збірник. – 2011. http:<br />

ukrstat.gov.ua/druk/katalog/kat_u/publ1_u.htm<br />

4. Романюк О.П., Кілієвич О.І., Юрчишин В.В., Мертенс О.В. Сучасна економічна<br />

теорія і стабілізаційні моделі у відкритому суспільстві (К.Вид-во УАДУ при<br />

Президентові України, 1998), 19<br />

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THE ROLE OF THE CLIENT IN ACHIEVING EFFECTIVENESS AND<br />

EFFICIENCY IN CONSTRUCTION CONTRACT IN NIGERIA<br />

Mohammed Jamilu Bala Maiauduga;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

Abdelnaser Omran;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

ABSTRACT<br />

The construction client develops a construction project from concept to<br />

commission<strong>in</strong>g, ensur<strong>in</strong>g that <strong>the</strong> needs of <strong>the</strong> owners, customers <strong>and</strong> <strong>the</strong> community are met.<br />

The client is responsible for <strong>the</strong> holistic approach that governs <strong>the</strong> creation of every build<strong>in</strong>g<br />

<strong>and</strong> structure from concept to realisation, through usage, alteration <strong>and</strong> f<strong>in</strong>ally, demolition.<br />

The aim of this study is to evaluate <strong>the</strong> degree of efficiency <strong>and</strong> effectiveness of <strong>the</strong> roles <strong>and</strong><br />

actions of <strong>the</strong> client <strong>in</strong> manag<strong>in</strong>g <strong>the</strong> construction contracts. Questionnaire survey was used<br />

to identify <strong>the</strong> factors affect<strong>in</strong>g <strong>the</strong> procurement process <strong>and</strong> <strong>the</strong> effects as it relates to <strong>the</strong><br />

roles of <strong>the</strong> client; success factors <strong>in</strong> achiev<strong>in</strong>g effectiveness <strong>and</strong> efficiency <strong>in</strong> <strong>the</strong> contracts<br />

where amongst 100 questionnaires were distributed only 67 returned <strong>and</strong> analyzed. As<br />

results, corruption <strong>in</strong> governance <strong>and</strong> <strong>in</strong>terference by politicians has been identified as <strong>the</strong><br />

major factors militat<strong>in</strong>g aga<strong>in</strong>st <strong>the</strong> success of any project. This study has also proposed some<br />

strategies to improve <strong>the</strong> effective <strong>and</strong> efficient management future contracts.<br />

Keywords: Client; Procurement; Effectiveness <strong>and</strong> Efficiency <strong>and</strong> Construction<br />

Contract<br />

1. INTRODUCTION<br />

The construction client has a key role <strong>in</strong> <strong>the</strong> susta<strong>in</strong>able development of <strong>the</strong> built<br />

Environment. The role requires a high level of competence. The construction client develops a<br />

construction project from concept to commission<strong>in</strong>g, ensur<strong>in</strong>g that <strong>the</strong> needs of <strong>the</strong> owners,<br />

customers <strong>and</strong> <strong>the</strong> community are met. The client is responsible for <strong>the</strong> holistic approach that<br />

governs <strong>the</strong> creation of every build<strong>in</strong>g <strong>and</strong> structure (house, road, bridge etc.), from concept to<br />

realisation, through usage, alteration <strong>and</strong> f<strong>in</strong>ally, demolition. This approach also <strong>in</strong>volves <strong>the</strong><br />

ability to adapt to <strong>the</strong> dem<strong>and</strong>s of <strong>the</strong> community, owners, bus<strong>in</strong>esses <strong>and</strong> users, <strong>in</strong>clud<strong>in</strong>g<br />

issues relat<strong>in</strong>g to technical systems <strong>and</strong> cooperation with specialists. The holistic approach<br />

makes it possible, right from <strong>the</strong> <strong>in</strong>itial stages <strong>in</strong> <strong>the</strong> process, to create <strong>the</strong> appropriate<br />

conditions for o<strong>the</strong>r players <strong>in</strong> <strong>the</strong> construction process, <strong>and</strong> dur<strong>in</strong>g <strong>the</strong> build<strong>in</strong>g’s period of<br />

use <strong>and</strong> long-term management. Construction as a whole has become <strong>in</strong>creas<strong>in</strong>gly complex,<br />

thus, many owners have come to realize that <strong>the</strong>y need skilled professionals to assist <strong>in</strong><br />

plann<strong>in</strong>g, execut<strong>in</strong>g, monitor<strong>in</strong>g, coord<strong>in</strong>at<strong>in</strong>g, controll<strong>in</strong>g <strong>and</strong> advis<strong>in</strong>g <strong>the</strong> clients with<br />

respect to decisions throughout <strong>the</strong> entire process. There is a serious public outcry about<br />

numerous ab<strong>and</strong>oned public projects across <strong>the</strong> country despite <strong>the</strong> huge f<strong>in</strong>ancial<br />

commitment. Most of <strong>the</strong>se projects are with<strong>in</strong> <strong>the</strong> construction <strong>in</strong>dustry. There are various<br />

factors that were attributed to this damag<strong>in</strong>g scenario with project analysis <strong>and</strong> management<br />

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be<strong>in</strong>g <strong>the</strong> most notable. O<strong>the</strong>r factors <strong>in</strong>clude change <strong>in</strong> price of build<strong>in</strong>g materials <strong>and</strong><br />

shortage of local manpower required to plan, manage <strong>and</strong> execute <strong>the</strong> projects (Okw<strong>and</strong>u <strong>and</strong><br />

Owuala, 2005). The Bauchi state Government has embarked on some many developmental<br />

projects most of which are with<strong>in</strong> <strong>the</strong> construction <strong>in</strong>dustry. Therefore, it engages a large<br />

number of consultants, contractors <strong>and</strong> o<strong>the</strong>r related personnel. Due to <strong>the</strong> magnitude of <strong>the</strong><br />

projects go<strong>in</strong>g on concurrently, <strong>the</strong> Government was necessitated to establish <strong>the</strong> office of<br />

project monitor<strong>in</strong>g <strong>and</strong> that of budget monitor<strong>in</strong>g price <strong>in</strong>telligent <strong>and</strong> public procurement<br />

unit. It is argued that <strong>the</strong> government needs to def<strong>in</strong>e more appropriate performance criteria<br />

for measur<strong>in</strong>g project managers’ performance <strong>and</strong> encourage <strong>the</strong>ir professional development.<br />

These can be used to engender a more appropriate set of management behaviour that will<br />

leads to improved project outcome. Project management competency represent <strong>the</strong> most<br />

significant as it is people who deliver projects <strong>and</strong> not process <strong>and</strong> system (Cooke-Davies<br />

2001). Indeed, effective project management can be seen to be dependent upon <strong>the</strong> project<br />

managers’ competency <strong>and</strong> authority (Jaselskis <strong>and</strong> Ashley, 1991). Accord<strong>in</strong>gly, <strong>in</strong> recent<br />

years <strong>the</strong>re has been grow<strong>in</strong>g emphasis with<strong>in</strong> research <strong>and</strong> practice on <strong>the</strong> need to improve<br />

<strong>the</strong> performance of contractor’s project managers <strong>in</strong> order to meet <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g dem<strong>and</strong>s<br />

be<strong>in</strong>g placed on <strong>the</strong> <strong>in</strong>dustry by its clients. Most contract<strong>in</strong>g organisations are beg<strong>in</strong>n<strong>in</strong>g to<br />

focus attention on proactively manag<strong>in</strong>g <strong>the</strong> performance of <strong>the</strong>ir key managers <strong>and</strong><br />

professional staff <strong>in</strong> order that <strong>the</strong>y work <strong>and</strong> behave <strong>in</strong> a way which supports <strong>the</strong> desired<br />

growth <strong>and</strong> direction of <strong>the</strong> organisation (Moore et al., 2003).<br />

2. PROBLEM STATEMENT<br />

There are lots of failed projects <strong>in</strong> Bauchi State because of <strong>the</strong> persistent <strong>in</strong>terruption<br />

of <strong>the</strong> entire contract process by <strong>the</strong> Government or its agents. Interests <strong>and</strong> counter <strong>in</strong>terest<br />

affects <strong>the</strong> consultants’ judgment when it comes to contractors’ selection <strong>and</strong> <strong>in</strong>deed <strong>the</strong><br />

whole award process which leads to poor execution <strong>and</strong> sometimes <strong>the</strong> projects are<br />

ab<strong>and</strong>oned. Corruption <strong>in</strong> Nigeria’s public procurement cut across every state of <strong>the</strong><br />

federation, <strong>and</strong> has enormous negative consequences on <strong>the</strong> delivery of service that is<br />

supposed to be beneficial to <strong>the</strong> public. Corruption <strong>in</strong> Nigeria’s public procurement is a gr<strong>and</strong><br />

jamboree that <strong>in</strong>volves politicians, government officials <strong>and</strong> private sector conspir<strong>in</strong>g to<br />

siphon money off <strong>the</strong> government (Rowl<strong>and</strong>, 2011).<br />

3. RESEARCH METHODOLOGY<br />

Hancock <strong>and</strong> Algozz<strong>in</strong>e (2006) classified case study design as <strong>in</strong>tr<strong>in</strong>sic, <strong>in</strong>strumental<br />

or collective. They fur<strong>the</strong>r stated that <strong>in</strong>tr<strong>in</strong>sic focuses on a particular <strong>in</strong>dividual, event,<br />

situation or activity while <strong>in</strong>strumental design is used to ga<strong>in</strong> better underst<strong>and</strong><strong>in</strong>g of a <strong>the</strong>ory<br />

or problem; collective design is used to underst<strong>and</strong> a <strong>the</strong>ory or problem by comb<strong>in</strong><strong>in</strong>g<br />

<strong>in</strong>formation from smaller cases. This study adopts an <strong>in</strong>tr<strong>in</strong>sic case study which focuses on<br />

Bauchi state government <strong>and</strong> <strong>in</strong> order to achieve <strong>the</strong> aim <strong>and</strong> objectives, related literatures<br />

were reviewed <strong>and</strong> a questionnaire was designed to get <strong>the</strong> views of <strong>the</strong> targeted respondents.<br />

A total of 100 questionnaires were distributed <strong>and</strong> 67 responded. The respondents are all<br />

professionals with<strong>in</strong> <strong>the</strong> <strong>in</strong>dustry which <strong>in</strong>cludes project managers; quantity surveyors;<br />

architects <strong>and</strong> eng<strong>in</strong>eers. Us<strong>in</strong>g <strong>the</strong> likert scale, 1= strongly disagree, 2= Disagree; 3= nei<strong>the</strong>r<br />

agree nor disagree; 4= Agree <strong>and</strong> 5= strongly agree, <strong>the</strong> respondents were asked to rank <strong>the</strong><br />

factors militat<strong>in</strong>g aga<strong>in</strong>st <strong>the</strong> Procurement process <strong>and</strong> its effects; achiev<strong>in</strong>g effectiveness <strong>and</strong><br />

efficiency <strong>and</strong> <strong>the</strong> strategies to be adopted <strong>in</strong> future contracts.<br />

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4. DATA ANALYSIS AND FINDINGS<br />

The empirical data generated was analysed us<strong>in</strong>g frequency <strong>and</strong> descriptive analysis.<br />

Follow<strong>in</strong>g (Majid <strong>and</strong> McCaffer, 1998); average <strong>in</strong>dex method was used to identify <strong>the</strong> most<br />

important factors <strong>in</strong> order to achieve <strong>the</strong> aim <strong>and</strong> objectives of <strong>the</strong> study. Average <strong>in</strong>dex will<br />

present <strong>the</strong> rank<strong>in</strong>g of factors based on how <strong>the</strong>y were ranked by <strong>the</strong> respondents.<br />

4.1 FACTORS MILITATING AGAINST THE PROCUREMENT PROCESS<br />

This section was divided <strong>in</strong>to political <strong>and</strong> technical factors. The empirical results<br />

show that corruption <strong>in</strong> governance <strong>and</strong> <strong>in</strong>terference by politicians as <strong>the</strong> major political<br />

factors. However, professional negligence, poor plann<strong>in</strong>g <strong>and</strong> implementation <strong>and</strong> lack of<br />

respect for laws as <strong>the</strong> highest ranked technical factors.<br />

4.2 EFFECTS OF THE ABOVE FACTORS ON PROJECT DELIVERY<br />

Cost <strong>and</strong> time over run were ranked as <strong>the</strong> most consequences on <strong>the</strong> project delivery which<br />

may lead to poor quality projects. This shows <strong>the</strong> significance of <strong>the</strong> action taken by <strong>the</strong><br />

client.<br />

4.3 FACTORS IN ACHIEVING EFFECTIVENESS AND EFFICIENCY<br />

Def<strong>in</strong>ed project objectives, adopt<strong>in</strong>g best procurement method, us<strong>in</strong>g experience work<br />

force, adequate site supervision, select<strong>in</strong>g criteria for consultants <strong>and</strong> contractors, mak<strong>in</strong>g<br />

realistic estimate <strong>and</strong> frequent progress meet<strong>in</strong>g were <strong>the</strong> most ranked factors identified by <strong>the</strong><br />

respondents <strong>in</strong> achiev<strong>in</strong>g effectiveness <strong>and</strong> efficiency <strong>in</strong> construction contract. This <strong>in</strong>dicates<br />

that for any project to be successful, elements of <strong>the</strong> above factors most be strictly adhered to.<br />

4.4 STRATEGIES IN IMPROVING EFFECTIVE MANAGEMENT OF<br />

FUTURE CONTRACTS<br />

One of <strong>the</strong> objectives of this study is to propose strategies that will assist <strong>in</strong> improv<strong>in</strong>g<br />

<strong>the</strong> <strong>the</strong> effective <strong>and</strong> efficient management of future contract. The f<strong>in</strong>d<strong>in</strong>gs revealed that, <strong>the</strong><br />

respondents considered award<strong>in</strong>g contracts based on competency, constitut<strong>in</strong>g a project team<br />

with <strong>the</strong> adequate knowledge <strong>in</strong> <strong>the</strong> basic pr<strong>in</strong>ciples of procurement, strict adherence to <strong>the</strong><br />

public procurement act <strong>and</strong> avoid<strong>in</strong>g political consideration to be <strong>the</strong> major strategies.<br />

5. CONCLUSION AND RECOMMENDATIONS<br />

This study has shown that <strong>the</strong> role played by <strong>the</strong> client as it relates to project<br />

procurement <strong>and</strong> execution is tantamount to <strong>the</strong> success of <strong>the</strong> project. Corruption <strong>in</strong><br />

governance <strong>and</strong> <strong>in</strong>terference by politicians has been identified as <strong>the</strong> major factors militat<strong>in</strong>g<br />

aga<strong>in</strong>st <strong>the</strong> success of any project. The effect which has greater consequences that may lead to<br />

cost <strong>and</strong> time overrun <strong>and</strong> <strong>in</strong> some cases poor quality project as <strong>in</strong>dicated. The study goes<br />

beyond identify<strong>in</strong>g <strong>the</strong> above factors but also identifies steps to be taken <strong>in</strong> order to achieve<br />

effectiveness <strong>and</strong> efficiency <strong>in</strong> any given contract. These <strong>in</strong>cludes mak<strong>in</strong>g a clear <strong>and</strong> def<strong>in</strong>ed<br />

project objectives; adopt<strong>in</strong>g <strong>the</strong> best procurement method <strong>in</strong> relation to <strong>the</strong> type <strong>and</strong><br />

complexity of <strong>the</strong> project; us<strong>in</strong>g experienced work force; adequate site supervision; mak<strong>in</strong>g a<br />

realistic estimate <strong>and</strong> select<strong>in</strong>g criteria for both consultants <strong>and</strong> contractors. However, based<br />

on <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs <strong>the</strong> research would recommend avoid<strong>in</strong>g political consideration; award<strong>in</strong>g<br />

contracts based on competency; constitut<strong>in</strong>g a project management team with adequate<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

knowledge of procurement act; strict adherence to public procurement act <strong>and</strong> engag<strong>in</strong>g <strong>the</strong><br />

services of consultants at early stage as strategies that would improve <strong>the</strong> effective <strong>and</strong><br />

efficient management of future projects. A fur<strong>the</strong>r research that would cover <strong>the</strong> entire<br />

country should be considered so as a wider view of <strong>the</strong> problems with <strong>the</strong> aim of provid<strong>in</strong>g a<br />

last<strong>in</strong>g solution.<br />

REFERENCES<br />

1. Cooke-Davies, T.J. (2001). The "real" success factors <strong>in</strong> projects. PMI Europe,<br />

London: Marlow Events.<br />

2. Hancock, D.R., & Algozz<strong>in</strong>e, B. (2006). Do<strong>in</strong>g case study research: a practical guide<br />

for beg<strong>in</strong>n<strong>in</strong>g researchers, New York: Teachers College Press.<br />

3. Jaselskis, E.J., <strong>and</strong> Ashley, D.B. (1991). Optimal allocation of project management<br />

resources for achiev<strong>in</strong>g success. Journal of Construction Eng<strong>in</strong>eer<strong>in</strong>g <strong>and</strong><br />

Management, 117(2), 225-230.<br />

4. Majid M.Z., <strong>and</strong> McCaffer, R. (1998). Factors of Non-Excusable Delays that Influence<br />

Contractor’s Performance, Journal of Management <strong>in</strong> Eng<strong>in</strong>eer<strong>in</strong>g, 14 (3):42-49.<br />

5. - Rowl<strong>and</strong>, A. (2011). Corruption <strong>in</strong> Nigeria’s public procurement-“chop I chop”<br />

www.rowl<strong>and</strong>-adewumi.com<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

ALBANIAN HEALTH CARE REFORM,<br />

A NECESSITY AND WAY OF NO RETURN.<br />

Majl<strong>in</strong>da Bello<br />

University “Fan S. Noli”, Korce, Albania<br />

Aida Gabeta<br />

University “Fan S. Noli”, Korce, Albania<br />

Eva Dhimitri<br />

University “Fan S. Noli”, Korce, Albania<br />

Elda Dollija<br />

University “Fan S. Noli”, Korce, Albania<br />

ABSTRACT<br />

Till 1990, Albania was a totalitarian state, <strong>the</strong> economy destroyed, with quality health<br />

care services, not rational <strong>and</strong> health <strong>in</strong>stitutions destroyed. This situation dem<strong>and</strong>ed a new<br />

health system. Reforms need to <strong>in</strong>tervene <strong>in</strong> <strong>the</strong> organization, management, structures, <strong>and</strong><br />

f<strong>in</strong>ancial resources up to conceptions of health services. Creat<strong>in</strong>g Health Care Insurance<br />

Institute (HCII) by law No. 7870 dated 13.10.1994 constitute <strong>the</strong> transition to a system<br />

"Bismarck" <strong>and</strong> <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of reforms <strong>in</strong> this sector. So health care was seen as a public<br />

good <strong>and</strong> it was <strong>the</strong> duty of government to care for his delivery to all citizens.<br />

After successfully reform<strong>in</strong>g <strong>the</strong> primary health care service <strong>and</strong> <strong>the</strong> privatization of<br />

some activities, current health care reforms aimed at its expansion throughout <strong>the</strong> system<br />

(<strong>in</strong>clud<strong>in</strong>g hospital services), chang<strong>in</strong>g <strong>the</strong> fund<strong>in</strong>g system to adapt a market economy <strong>and</strong><br />

f<strong>in</strong>al result is to <strong>in</strong>crease quality of service for citizens.<br />

The aim of this paper is to show how is implement<strong>in</strong>g <strong>the</strong> reform <strong>in</strong> hospital service,<br />

<strong>the</strong> difficulties <strong>and</strong> challenges for <strong>the</strong> future. This analyze is based <strong>in</strong> good experiences <strong>in</strong><br />

some countries of <strong>the</strong> Europe <strong>and</strong> <strong>the</strong> survey that we have prepared <strong>in</strong> <strong>the</strong> hospital service.<br />

Key words: reform, health care system, primary care, hospital services<br />

1. HEALTH INSURANCE<br />

Health <strong>in</strong>surance is one of <strong>the</strong> most popular <strong>and</strong> <strong>the</strong> most successful model <strong>in</strong> <strong>the</strong><br />

world, but with effective cost. Dur<strong>in</strong>g <strong>the</strong> years “60 -70” of 20 th –century are determ<strong>in</strong>ed <strong>the</strong><br />

best systems for health care to <strong>the</strong> people, as <strong>the</strong> focus of numerous discussions. Health Care<br />

F<strong>in</strong>anc<strong>in</strong>g is done ei<strong>the</strong>r through general taxation or contributions from health <strong>in</strong>surance<br />

funds.<br />

There are three prevail<strong>in</strong>g systems of f<strong>in</strong>anc<strong>in</strong>g health care:<br />

Firstly is from <strong>the</strong> general budget revenues derived from taxation of <strong>the</strong> population<br />

(often referred to as <strong>the</strong> Beveridge model) which is <strong>in</strong> <strong>the</strong> center of <strong>the</strong> payment of taxes <strong>in</strong><br />

general, without hav<strong>in</strong>g a transparency at precise percentage that goes to health <strong>and</strong> health<br />

care impos<strong>in</strong>g responsibility only to <strong>the</strong> state.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Secondly is based on compulsory <strong>in</strong>surance through <strong>the</strong> payment of social<br />

contributions (Bismarck model) hav<strong>in</strong>g <strong>in</strong> centre <strong>the</strong> pr<strong>in</strong>ciple of solidarity <strong>and</strong> transparency (<br />

pay all <strong>in</strong> transparent way on a certa<strong>in</strong> amount to benefit <strong>the</strong> patients).<br />

Thirdly <strong>the</strong> f<strong>in</strong>anc<strong>in</strong>g can be also <strong>and</strong> private.<br />

Competitive models are <strong>the</strong> two first but with significantly an greater advantage.<br />

Bismarck model is seen as <strong>the</strong> best. The first difference between <strong>the</strong>m relates to <strong>the</strong> level of<br />

transparency where Bismarck model is considered to have a higher level of transparency. The<br />

second major difference between <strong>the</strong>m is <strong>the</strong> cost-effectiveness. Bismarck systems are very<br />

cost-effective due to pressure payers of contributions to obta<strong>in</strong> an effective service with <strong>the</strong><br />

best cost, as are those who pay directly.<br />

F<strong>in</strong>anc<strong>in</strong>g <strong>the</strong> organization of health care <strong>in</strong> EU Member States is based on national<br />

politics <strong>and</strong> socio-economic traditions. Although EU countries have developed <strong>the</strong>ir fund<strong>in</strong>g<br />

mechanisms, historical developments have resulted <strong>in</strong> systems that have significant<br />

differences from each o<strong>the</strong>r but also have much <strong>in</strong> common.<br />

This way of f<strong>in</strong>anc<strong>in</strong>g <strong>the</strong> EU countries is grouped <strong>in</strong>to two ma<strong>in</strong> systems: Bismarck<br />

<strong>and</strong> Beveridge.<br />

Typical country that has a health care system of <strong>the</strong> type Bismarck is Germany which<br />

has 150 years us<strong>in</strong>g this system. Chancellor Otto von Bismarck developed a system of social<br />

security <strong>and</strong> health <strong>in</strong> 1883. This system relies on <strong>the</strong>se key pr<strong>in</strong>ciples: <strong>in</strong>sured persons are<br />

employees, <strong>the</strong> health system is f<strong>in</strong>anced by <strong>in</strong>surance employees who pay <strong>in</strong>surance based on<br />

<strong>the</strong>ir salaries.<br />

While <strong>the</strong> typical country that applies <strong>the</strong> Beveridge system is Great Brita<strong>in</strong>. This<br />

system is named from William Henry Beveridge, who <strong>in</strong> 1942 before <strong>the</strong> British Parliament<br />

proposed system of f<strong>in</strong>anc<strong>in</strong>g health care. The British system is based on <strong>the</strong>se ma<strong>in</strong><br />

pr<strong>in</strong>ciples: It is a system that covers <strong>the</strong> whole population, pr<strong>in</strong>cipally f<strong>in</strong>anced by tax<br />

revenues of <strong>the</strong> state budget. The entire system is governed <strong>and</strong> controlled by <strong>the</strong> government.<br />

O<strong>the</strong>r European Countries use one of up mentioned system, but not <strong>in</strong> <strong>the</strong>ir pure form, often a<br />

mix between <strong>the</strong> two systems.<br />

While <strong>in</strong> <strong>the</strong> U.S. health care <strong>in</strong>surances are ma<strong>in</strong>ly private. Private <strong>in</strong>stitutions <strong>and</strong><br />

private doctors provide health services. Health <strong>in</strong>surance <strong>in</strong> its <strong>the</strong> majority is private, so it is<br />

himself <strong>the</strong> person who pays for health care <strong>in</strong>surance. Federal government for persons over<br />

65 years old <strong>and</strong> those with disabilities provides a lower level of security (some basic health<br />

services) based on Medicare program. For poor households, each state has its politics to<br />

provide some health <strong>in</strong>surance. So although it is thought that <strong>the</strong> <strong>in</strong>surance model provides a<br />

very high quality level of medical services which does not guarantee health care, leav<strong>in</strong>g a<br />

large number of un<strong>in</strong>sured <strong>in</strong>dividuals. Current reform of health care ( Obama Reform) is<br />

thought that would solve exactly this problem, health <strong>in</strong>surance coverage all Americans.<br />

WHERE DOES STAND ALBANIA IN THIS DESCRIBER PICTURE?<br />

Changes of deep political, economical <strong>and</strong> social change occurr<strong>in</strong>g <strong>in</strong> Albania after<br />

1990 should def<strong>in</strong>itely <strong>in</strong>cluded also <strong>and</strong> health system. The health care system before <strong>the</strong><br />

transition <strong>in</strong> Albania was characterized by a strong control of central government <strong>in</strong><br />

all aspects of <strong>the</strong> system that can not be operated with <strong>the</strong> conditions of market<br />

economy which Albania was build<strong>in</strong>g.<br />

Beveradge system that was implemented <strong>in</strong> Albania until 1994 resulted not good <strong>and</strong><br />

not effective. After 1994 were hold <strong>the</strong> first steps towards a Bismarck system. The first step<br />

<strong>in</strong> <strong>the</strong> transition to this system was <strong>the</strong> creation of ISKSH with decision of <strong>the</strong> Council<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

of M<strong>in</strong>isters no. 22 dated 20.12.1994 "On <strong>the</strong> Institute of Health Care Insurance" <strong>and</strong> no.613,<br />

dated 20.12.1994 "On approval of <strong>the</strong> Insurance Statute Health care " pursuant to law No.<br />

7870 dated 1310.1994. He was a state <strong>in</strong>stitution, an <strong>in</strong>dependent, non-budget <strong>and</strong> nonprofit.<br />

Its mission would be that with health <strong>in</strong>surance contributions that would cover <strong>the</strong><br />

costs of health services of doctors <strong>and</strong> medic<strong>in</strong>es for outpatient treatment. The amount of<br />

contribution was 3.4% for employees of which 1.7% has paid <strong>the</strong> employer <strong>and</strong><br />

1.7% was paid <strong>the</strong> employee.<br />

2. ISKSH - REVENUES AND EXPENDITURES (2003-2009)<br />

Accord<strong>in</strong>g to its statute, ISKSH provides fund<strong>in</strong>g sources from: contributions of <strong>the</strong><br />

<strong>in</strong>sured state budget, donations <strong>and</strong> o<strong>the</strong>r <strong>in</strong>come. Given that <strong>in</strong>comes from obligatory <strong>and</strong><br />

voluntary contributions which are too low to face <strong>the</strong> functions that performs ISKSH, it is<br />

f<strong>in</strong>anced from State Budget to fill this gap.<br />

Although by 2005 <strong>the</strong> growth rate contributions has been relatively good,<br />

averag<strong>in</strong>g 15%, year 2007 marked significant improvement <strong>in</strong> revenue growth of ISKSH,<br />

about 24% compared to 2006. Incremental rates cont<strong>in</strong>ued <strong>in</strong> o<strong>the</strong>r years.<br />

In 2010-n, <strong>the</strong> health <strong>in</strong>surance revenues were 4 times higher than <strong>in</strong> 2000 <strong>and</strong> 2 times<br />

higher than <strong>in</strong> 2005.<br />

Revenues <strong>in</strong> years (million lek)<br />

Year 2003 2004 2005 2006 2007 2008 2009<br />

Budget of 2100 2350 3250 2805 5545 5937 17544<br />

state<br />

Kontribution 2349 2680 3234 3365 4155 4966 5377<br />

of active<br />

population<br />

O<strong>the</strong>r 198 152 72 201 272 80 90<br />

Total 6650 7185 8562 8377 11979 12991 25020<br />

ISKSH Source<br />

Among <strong>the</strong> ma<strong>in</strong> factors contribut<strong>in</strong>g to <strong>the</strong> improvement of <strong>the</strong> <strong>in</strong>dicators were<br />

reduc<strong>in</strong>g <strong>the</strong> <strong>in</strong>formality (work <strong>in</strong> black) <strong>and</strong> <strong>in</strong>creas<strong>in</strong>g wages. However, <strong>in</strong>come from<br />

contributions are still too low to enable a self-f<strong>in</strong>anc<strong>in</strong>g of ISKSH. So <strong>the</strong> system is<br />

contributory only <strong>in</strong> name because most of <strong>the</strong> costs are covered by <strong>the</strong> state budget. Low rate<br />

of health <strong>in</strong>surance contributions is a major concern <strong>in</strong> this regard.<br />

In low <strong>in</strong>come provides from ISKSH contributions HII are affect by <strong>the</strong>ir way of<br />

pay<strong>in</strong>g. All employees <strong>and</strong> self-employed pay social <strong>in</strong>surance <strong>and</strong> health contributions, but<br />

<strong>the</strong> rate of social <strong>in</strong>surance contribution is several times higher than that of health<br />

<strong>in</strong>surance. Individuals do not create <strong>the</strong> opportunity to pay one or <strong>the</strong> o<strong>the</strong>r, <strong>the</strong>y are paid both<br />

at <strong>the</strong> same time. Due to high rates of social security contributions, <strong>in</strong>dividuals often avoid it<br />

by avoid<strong>in</strong>g at <strong>the</strong> same time <strong>the</strong> contribution for health <strong>in</strong>surance, although this contribution<br />

is <strong>in</strong> a low mass.<br />

Significant impact on lower <strong>in</strong>come ISKSH under <strong>the</strong> counter also play role to <strong>the</strong><br />

payments that make <strong>in</strong>dividuals <strong>and</strong> demonstrat<strong>in</strong>g <strong>the</strong>ir faith versus low health system. If<br />

health costs are similar to those <strong>in</strong>sured <strong>and</strong> not <strong>in</strong>sured due to payments under <strong>the</strong> counter,<br />

this means that <strong>the</strong> <strong>in</strong>surance scheme does not protect <strong>the</strong> participants <strong>in</strong> <strong>the</strong> scheme of not<br />

meet<strong>in</strong>g <strong>the</strong> participants of <strong>the</strong>se payments <strong>and</strong> use <strong>the</strong>m effectively <strong>and</strong> def<strong>in</strong>itely will<br />

br<strong>in</strong>g <strong>in</strong>creased quality of service for all citizens.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

O<strong>the</strong>r factors that play a role <strong>in</strong> low collection of contributions rates are lacks of<br />

<strong>in</strong>form<strong>in</strong>g <strong>and</strong> education of contributors, <strong>the</strong> high rates of poverty, work <strong>in</strong> black, lack of<br />

logistical means to identify correctly all contributors etc..<br />

Regard<strong>in</strong>g costs of ISKSH we can say that <strong>in</strong> addition to those <strong>in</strong>vestments, all o<strong>the</strong>r<br />

expenses have gone through a significant <strong>in</strong>crease from 2003 <strong>in</strong> 2009. Thus, an <strong>in</strong>crease of<br />

116% of expenses for reimbursement have undergone <strong>the</strong> medicaments as a result added to<br />

<strong>the</strong> list of reimbursable medicaments <strong>and</strong> liquidation of pharmaceutical subjects under <strong>the</strong><br />

respective contracts. Also <strong>the</strong> costs <strong>in</strong>curred <strong>in</strong> primary care are <strong>in</strong>creased, where <strong>the</strong> highest<br />

rate of growth we see <strong>in</strong> 2006-2007 of 178.3%. Years 2003-2009 also are accompanied by an<br />

<strong>in</strong>crease <strong>in</strong> adm<strong>in</strong>istrative costs <strong>and</strong> costs for hospital services with <strong>the</strong> peak <strong>in</strong> 2009 with<br />

a <strong>in</strong>crease of 162.7%<br />

Revenues <strong>in</strong> years (million lek)<br />

Years 2003 2004 2005 2006 2007 2008 2009<br />

Remboursement 2249 3492 4373 3619 3494 4216 4856<br />

of medicaments<br />

Primery service 1379 1514 1589 1630 4537 4949 5722<br />

Adm<strong>in</strong>.costs 315 340 365 359 405 486 579<br />

Investions 121 59 51 36 42 42 11<br />

Hospital service 301 355 492 602 591 684 11814<br />

ISKSH Sources<br />

3. THE STATE OF THE HEALTH SYSTEM IN ALBANIA<br />

All people have <strong>the</strong> right to be treated <strong>and</strong> is <strong>the</strong> responsibility of society to care for<br />

<strong>the</strong>m. Disease is associated with <strong>the</strong> need for medication, <strong>and</strong> poverty with lack of funds to<br />

meet expenses. Health is one of <strong>the</strong> most sensitive issues for citizens <strong>and</strong> directly affects <strong>the</strong>ir<br />

quality of life. The amount of fund<strong>in</strong>g from <strong>the</strong> state that allocates its budget for health is a<br />

very good <strong>in</strong>dication of <strong>the</strong> priority given to this sector <strong>and</strong> fur<strong>the</strong>r <strong>the</strong> importance of tak<strong>in</strong>g<br />

<strong>the</strong> life of a citizen <strong>in</strong> <strong>the</strong> budget figures.<br />

Public sector spend<strong>in</strong>g on health are calculated as <strong>the</strong> sum of <strong>the</strong> budget of <strong>the</strong><br />

M<strong>in</strong>istry of Health <strong>and</strong> health fund contributions.<br />

Accord<strong>in</strong>g to <strong>the</strong> World Bank <strong>and</strong> OBSH, <strong>the</strong> country that spends less of its budget on<br />

health is Albania (<strong>in</strong> comparison with <strong>the</strong> countries of <strong>the</strong> region). In <strong>the</strong> years 2003-2006 <strong>the</strong><br />

share of budget allocated for this sector, to Budget Total experienced growth, but 2007 found<br />

Albania with a 15% decl<strong>in</strong>e compared with a year ago. The years 2008 <strong>and</strong> 2009 cont<strong>in</strong>ued to<br />

time our country from <strong>the</strong> rest of <strong>the</strong> region by spend<strong>in</strong>g only 8.4% of <strong>the</strong> budget on health,<br />

compared with a m<strong>in</strong>imum of 10.2% be<strong>in</strong>g spent at our neighbors. Year 2011 is characterized<br />

by an <strong>in</strong>crease of <strong>the</strong> MSH budget, 14.5% compared with 2010-n, <strong>and</strong> by <strong>in</strong>creas<strong>in</strong>g <strong>the</strong><br />

weight on <strong>the</strong> Central Budget.<br />

Albania is a country that has consistently spent less of its budget to health. This fact, is<br />

accompanied with high costs of private sector. In conditions when <strong>the</strong> state does not pay a<br />

service, <strong>the</strong> <strong>in</strong>dividual pays for itself directly. If can be studied <strong>the</strong> weight of public<br />

expenditure to total expenditure on health, will be seen that Albania is <strong>the</strong> country where<br />

public spend<strong>in</strong>g has <strong>the</strong> smallest weight. So Albanians spend more of <strong>the</strong>ir own pocket for<br />

health care than its neighbors. Meanwhile, Croatia is a country that spends more on health<br />

care budget. In fact, even private <strong>in</strong>dividuals spend<strong>in</strong>g are <strong>the</strong> lowest <strong>in</strong> <strong>the</strong> region.<br />

44


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

By World Bank estimation, public sector covers only 40 percent of health spend<strong>in</strong>g<br />

<strong>and</strong> <strong>the</strong> rest is covered by <strong>the</strong> private sector. Institute of Health Insurance covers only 45<br />

percent of health spend<strong>in</strong>g of albanian families. Most affected by this are <strong>the</strong> groups with low<br />

<strong>in</strong>come. F<strong>in</strong>ancial health system that was chosen <strong>in</strong> Albania has expected that <strong>the</strong> public<br />

sector could have a higher prevalence. Accord<strong>in</strong>g to a comparison from 2005 to 2009, <strong>the</strong><br />

public sector covers only 40% of total expenditure, which leads to <strong>in</strong>equality of health care<br />

benefits. If <strong>the</strong>re should also be <strong>in</strong>cluded <strong>in</strong>formal payments made by <strong>in</strong>dividuals, <strong>the</strong> figures<br />

will deteriorate even more.<br />

Two o<strong>the</strong>r <strong>in</strong>dicators of <strong>the</strong> health system are <strong>the</strong> number of doctors per 1000<br />

<strong>in</strong>habitants which is an important <strong>in</strong>dicator of <strong>the</strong> level of healthcare <strong>in</strong> a country <strong>and</strong> <strong>the</strong><br />

number of hospital beds for 1000 banore: is an <strong>in</strong>dication of <strong>the</strong> capacity of health <strong>in</strong>stitutions<br />

<strong>in</strong> <strong>the</strong> country, especially <strong>in</strong> emergency situations.<br />

Number of doctors per 1000 <strong>in</strong>habitants <strong>in</strong> Albania (2007) is 1.15 doctors for 1000<br />

<strong>in</strong>habitants, compared to 1:39 <strong>in</strong> 2000 (or 17.5% less). If this figure is compared with regional<br />

countries, is showd that this ratio is 2.5 <strong>in</strong> Macedonia, Serbia 2, 6 doctors for 1000 <strong>in</strong>habitants<br />

<strong>in</strong> Greece 4.8. While <strong>in</strong> Albania are result<strong>in</strong>g 4 nurses per 1,000 <strong>in</strong>habitants. (Data are BB)<br />

As for <strong>the</strong> o<strong>the</strong>r <strong>in</strong>dicators <strong>in</strong> 2007, are result<strong>in</strong>g only 2.92 hospital beds for 1000<br />

<strong>in</strong>habitants. Compared with 2000 this figure was reduced by 11%. This <strong>in</strong>dicator compared<br />

with <strong>the</strong> o<strong>the</strong>r countries of <strong>the</strong> region is lower. In Macedonia <strong>the</strong> number of beds for 1000<br />

<strong>in</strong>habitants was 4.6, 5.4 <strong>in</strong> Serbia <strong>and</strong> <strong>in</strong> Greece 4.8. Reforms undertaken <strong>in</strong> <strong>the</strong> health system<br />

<strong>and</strong> <strong>the</strong> <strong>in</strong>crease of <strong>the</strong> number of private hospitals will affect <strong>the</strong> growth of <strong>the</strong>se <strong>in</strong>dicators.<br />

4. REFORM OF PRIMARY HEALTH CARE AND HOSPITALS<br />

Reform of primary care is an important reform undertaken <strong>in</strong> <strong>the</strong> health system with<br />

<strong>the</strong> aim to be extended to <strong>the</strong> health <strong>in</strong>surance scheme <strong>in</strong> <strong>the</strong> entire health system <strong>and</strong> was<br />

concretized <strong>in</strong> January 2007. The biggest <strong>in</strong>novation is <strong>the</strong> return of ISKSH <strong>in</strong> <strong>the</strong> Fund,<br />

tak<strong>in</strong>g significant responsibilities for <strong>the</strong> development of well-def<strong>in</strong>ed service packages for<br />

patients <strong>and</strong> be<strong>in</strong>g <strong>the</strong> sole purchaser of <strong>the</strong>se service packs. These packages will <strong>in</strong>clude:<br />

visits, exam<strong>in</strong>ations <strong>and</strong> treatments <strong>in</strong> primary health care public centers <strong>and</strong> public hospitals.<br />

45


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

The law covers <strong>the</strong> <strong>in</strong>sured who pay 3.4% of contributions (that does not change <strong>the</strong> amount<br />

of contribution), while <strong>the</strong> un<strong>in</strong>sured are covered by <strong>the</strong> state. In fact, <strong>the</strong> state undertakes a<br />

considerable f<strong>in</strong>ancial weight (even more than <strong>in</strong> European countries) cover<strong>in</strong>g <strong>the</strong><br />

unemployed, children, retirees, etc. hav<strong>in</strong>g a high social protection.<br />

For <strong>the</strong> first time, <strong>the</strong> law provides for contract<strong>in</strong>g with private service, that ISKSH<br />

will negotiate with packages of services that are valuated, except for public <strong>and</strong> private<br />

sector. This would affect <strong>the</strong> <strong>in</strong>troduction of elements of competitiveness that <strong>the</strong> f<strong>in</strong>al result<br />

will lead to improvement of service quality for patients. The private sector will cover health<br />

<strong>in</strong>surance to <strong>the</strong> extent of <strong>the</strong> public while <strong>the</strong> difference will be paid by <strong>the</strong> patient himself<br />

thus guarantee<strong>in</strong>g <strong>the</strong> right of free choice of <strong>the</strong> patient.<br />

This reform began <strong>the</strong> process of decentralization of <strong>the</strong> health system <strong>and</strong> delegation<br />

of responsibilities to local government <strong>and</strong> community. Polycl<strong>in</strong>ics <strong>and</strong> QSH ga<strong>in</strong>ed status of<br />

autonomous centers, which will determ<strong>in</strong>e <strong>the</strong>ir needs <strong>and</strong> objectives, <strong>and</strong> ga<strong>in</strong> flexibility <strong>in</strong><br />

manag<strong>in</strong>g funds hav<strong>in</strong>g bank accounts <strong>and</strong> special status. Based on <strong>the</strong> known world<br />

practices, was def<strong>in</strong>ed to measure <strong>the</strong> performance <strong>in</strong>dicators <strong>and</strong> quality of QSH staff <strong>and</strong><br />

make <strong>the</strong>ir payment based on <strong>the</strong>se <strong>in</strong>dicators<br />

Start<strong>in</strong>g from January 1, 2009 ISKSH has begun to take its proper role <strong>in</strong> <strong>the</strong> system<br />

with <strong>the</strong> extent of <strong>the</strong> <strong>in</strong>surance scheme <strong>in</strong> <strong>the</strong> hospital service. Reform<strong>in</strong>g this sector as part<br />

of health reform gives hope for change <strong>in</strong> <strong>the</strong> situation where citizens pay money under <strong>the</strong><br />

counter for each control, medical or surgical treatment <strong>in</strong> public hospitals that are used as<br />

private structures. This reform has two ma<strong>in</strong> directions. One is <strong>the</strong> <strong>in</strong>tegration of public<br />

hospitals that provide services <strong>in</strong> health <strong>in</strong>surance public health by creat<strong>in</strong>g a real market<br />

competition-based health, quality <strong>and</strong> cost-effectively <strong>and</strong> <strong>in</strong> <strong>the</strong> o<strong>the</strong>r direction is that<br />

hospitals return to autonomous entities, public <strong>and</strong> nonprofit.<br />

Integrat<strong>in</strong>g services, presupposes st<strong>and</strong>ardization of services <strong>in</strong> every hospital. This<br />

means that every citizen <strong>in</strong>sured or not, receive <strong>the</strong> same service <strong>in</strong> every hospital <strong>and</strong> also<br />

goes to <strong>the</strong> hospital, which provides screen<strong>in</strong>g <strong>and</strong> treatment he needs. This process ends <strong>the</strong><br />

current situation where every hospital is work<strong>in</strong>g with its st<strong>and</strong>ards. All <strong>the</strong> spaces that<br />

created <strong>the</strong> Fund play an active <strong>and</strong> flexible role <strong>in</strong> <strong>the</strong> development <strong>and</strong> f<strong>in</strong>anc<strong>in</strong>g of health<br />

packages offered to <strong>the</strong> population <strong>and</strong> prepare <strong>the</strong> list of reimbursable medicaments. This<br />

makes it possible for <strong>the</strong> prices of medic<strong>in</strong>es <strong>in</strong> <strong>the</strong> lists that will be designed to be<br />

comparable to <strong>the</strong> o<strong>the</strong>r countries of region. Fund organs shall adopt procedures <strong>and</strong> criteria<br />

for <strong>the</strong> award of contracts <strong>and</strong> providers of fund<strong>in</strong>g for both public <strong>and</strong> private health services<br />

<strong>in</strong> Albania.<br />

Part of <strong>the</strong> reform is to def<strong>in</strong>e clearly <strong>the</strong> structure of public hospitals. The structure of<br />

public hospitals will be clearly <strong>in</strong> three levels: <strong>the</strong> first will be <strong>the</strong> city hospital with a st<strong>and</strong>ard<br />

set of services, <strong>the</strong> second is <strong>the</strong> regional hospital that has a secondary level, <strong>the</strong> best services<br />

<strong>and</strong> <strong>the</strong> third <strong>the</strong> highest one , which maximizes <strong>the</strong> variety <strong>and</strong> quality <strong>and</strong> is <strong>the</strong> University<br />

Hospital Center "Mo<strong>the</strong>r Teresa". Those patients who do not adapt to this structure will have<br />

to pay an amount of money depend<strong>in</strong>g on <strong>the</strong> type of disease, <strong>the</strong> exam<strong>in</strong>ation <strong>and</strong> medical<br />

treatment that will take.<br />

To come out of <strong>the</strong> situation giv<strong>in</strong>g money under counter <strong>and</strong> corruption must be<br />

applied to regular bill payments. Provided secondary <strong>in</strong>come <strong>in</strong> this way will keep <strong>and</strong> use<br />

separate hospitals that would be <strong>in</strong>creas<strong>in</strong>g <strong>the</strong>ir f<strong>in</strong>ancial autonomy. But current reform<br />

measure does not provide <strong>in</strong>creased health contributions cont<strong>in</strong>u<strong>in</strong>g to rema<strong>in</strong> with<strong>in</strong> <strong>the</strong><br />

limits of 3.4%. Nobody can believe that can ensure a good quality health <strong>in</strong>surance at a rate of<br />

3.4 percent of monthly salary. In Germany, health <strong>in</strong>surance reach 15 percent of salary,<br />

Switzerl<strong>and</strong> 12.5 percent, even 10 percent <strong>in</strong> <strong>the</strong> U.S., where <strong>in</strong> fact <strong>the</strong>re is a real social<br />

46


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

system, which covers all or most citizens. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong> <strong>the</strong> money go<strong>in</strong>g to health<br />

<strong>in</strong>surance does not depend only from 3.4 percent of salary as a contribution, but also by <strong>the</strong><br />

GDP, <strong>the</strong> output <strong>in</strong>side gross. In <strong>the</strong> case of Albania, this is so low that no one believes that<br />

<strong>the</strong> money could provide a quality system of health services. For <strong>the</strong> health sector it is<br />

impossible to achieve with <strong>the</strong> current level of GDP. Also it should be recognized that <strong>the</strong><br />

long term will have <strong>in</strong>creased health care costs by reduc<strong>in</strong>g issues factors that will affect:<br />

Firstly, demographic developments. Life expectancy has <strong>in</strong>creased from 71.4 years <strong>in</strong><br />

1995 to 77 years old <strong>in</strong> 2011. Population over age 50 has <strong>in</strong>creased from 670 thous<strong>and</strong> <strong>in</strong><br />

2005 to 750 thous<strong>and</strong> <strong>in</strong> 2009, <strong>and</strong> it is this population that suffers more from chronic<br />

diseases (data are INSTAT)<br />

Secondly: technology deveoplement. Modern equipments of last br<strong>and</strong> technologies<br />

have a higher eficency <strong>and</strong> better performance regard<strong>in</strong>g patient service, but on <strong>the</strong> o<strong>the</strong>r<br />

side <strong>the</strong>y are more expenxive. People want to have access <strong>in</strong> equipments <strong>and</strong> new br<strong>and</strong><br />

technologies or higher level of medical treatment, throughout its cost.<br />

Thirdly: sanitary sector from its nature is biggest user of labour capatities, so for<br />

this reason some important elements are negotiations with doctors <strong>and</strong> medical staf aim<strong>in</strong>g<br />

that <strong>the</strong>ir payments br<strong>in</strong>g a true service value.<br />

With o<strong>the</strong>r words <strong>the</strong> aim of this reform is a service where all staff to have access <strong>and</strong><br />

to feel <strong>in</strong>sure <strong>and</strong> proud. The started way is nei<strong>the</strong>r easy <strong>and</strong> nei<strong>the</strong>r short, but it is a<br />

necessary way that should be done with belief that we are do<strong>in</strong>g what we are look<strong>in</strong>g for us<br />

<strong>and</strong> for all genenerates who are com<strong>in</strong>g after us,<br />

Reform <strong>in</strong> sanitary <strong>and</strong> service quality for citisen is one of pre condition of Albanian<br />

Progress <strong>in</strong> her proper European Integrated Process. Throughout <strong>the</strong> difficulties <strong>and</strong> money<br />

cost maybe limited <strong>the</strong> new scheme that will be used gives hope for improv<strong>in</strong>g <strong>the</strong> quality of<br />

hospital service. If we pretend to <strong>in</strong>tegrate <strong>in</strong> European Family we should accelarate our<br />

started reforms <strong>and</strong> never should come back from <strong>the</strong>m.<br />

SURVEY RESULT<br />

PATIENT SERVICE SANITARY PERCEPTION.<br />

Choos<strong>in</strong>g <strong>the</strong> <strong>in</strong>terviewed patients is realized <strong>in</strong> accidentally way. The age over 60<br />

years old occupied 40% of total number, age from 41-59 years occupied 35% <strong>and</strong> age 25-40<br />

years only 25% of total <strong>in</strong>terviewed. The age who use more sanitary service is about 75%<br />

which belong <strong>the</strong> age older than 41 years old <strong>and</strong> this is <strong>the</strong> most risk people age. Separated<br />

conform category of “chronic” <strong>and</strong> “acute” sick where 70% of <strong>in</strong>terviewed were chronic sick<br />

<strong>and</strong> 30% of acute one. Regard<strong>in</strong>g chronic sick, who have <strong>and</strong> more percentage is <strong>the</strong><br />

category who use more sanitary service.<br />

Service: Patients are content with service time <strong>and</strong> for <strong>the</strong>m is important that <strong>the</strong><br />

doctors pay attention to <strong>the</strong>ir sanitary problems <strong>and</strong> 80% of <strong>the</strong>m affirm that <strong>the</strong> service is<br />

improved <strong>and</strong> 20 % of <strong>the</strong>m affirm that it is not changed, proceed<strong>in</strong>g to be yet no quality<br />

service. The most of <strong>the</strong>m declare that <strong>the</strong>y have taken answer for sanitary problem (95%).<br />

The relations of patients with medical staff: The most of patients accept that <strong>the</strong><br />

relations with doctors are good <strong>and</strong> very good <strong>and</strong> nearly 100% of <strong>in</strong>terviewed affirms that<br />

<strong>the</strong> doctors support <strong>the</strong>m morally. Cont<strong>in</strong>u<strong>in</strong>g <strong>in</strong>creased year by year of doctor <strong>and</strong> nurse<br />

payments <strong>in</strong>fluence to <strong>the</strong>m to be more content <strong>and</strong> more motivated for <strong>the</strong> job that that <strong>the</strong>y<br />

are do<strong>in</strong>g.<br />

Service speed: 75% of <strong>in</strong>terviewed th<strong>in</strong>k that is <strong>in</strong>creased <strong>the</strong> service speed <strong>and</strong> <strong>the</strong>y<br />

don’t wait a long time to take it. Also <strong>the</strong>y th<strong>in</strong>k that <strong>the</strong> areas of sanitary service & hospitals<br />

are adapted for a better service to <strong>the</strong> citizen.<br />

47


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Know<strong>in</strong>g with payment way 68% have knowledge for pay<strong>in</strong>g way through <strong>in</strong>voice,<br />

while 32% no. A considerable number is not <strong>in</strong>formed for <strong>the</strong> rules com<strong>in</strong>g out from reference<br />

system. Insured persons don’t pay but for o<strong>the</strong>rs should be set tables with service tariffs at<br />

visible places <strong>in</strong> sanitary centers or <strong>in</strong> hospitals.<br />

The payment done under counter(Corruption): 80% th<strong>in</strong>k that <strong>the</strong> corruption level is<br />

decreased. They can give any payment under counter but this is not requested, but <strong>the</strong>y gives<br />

this with <strong>the</strong>ir free wish. While 20% says that <strong>the</strong> corruption is <strong>in</strong>creased because giv<strong>in</strong>g<br />

money under counter is cont<strong>in</strong>u<strong>in</strong>g <strong>and</strong> also <strong>the</strong>y take quality medicaments. Inside system is<br />

decreas<strong>in</strong>g <strong>the</strong> possibility for <strong>in</strong>vestment.<br />

REFORMS PERCEPTION CONFORM OFFERS OBSERVATIONS.<br />

Is improved <strong>the</strong> perception of medical staff for sanitary center or hospital management<br />

<strong>and</strong> also are improved <strong>the</strong> relations with <strong>the</strong>ir leaders. Is <strong>in</strong>creased <strong>the</strong> transparency regard<strong>in</strong>g<br />

<strong>the</strong> spend <strong>and</strong> giv<strong>in</strong>g all needed <strong>in</strong>formation (85%). But except those positive achievements<br />

medical staff confirm that throughout <strong>the</strong> started reforms are yet present <strong>the</strong> follow<strong>in</strong>g<br />

problems:<br />

a) Miss<strong>in</strong>g a considerable medications number<br />

b) Miss<strong>in</strong>g of modern equipments needed for diagnostic severe illness for <strong>the</strong>ir cure.<br />

c) Miss<strong>in</strong>g <strong>the</strong> o<strong>the</strong>r needed technical facilities for hospital well function<strong>in</strong>g.<br />

d) Miss<strong>in</strong>g <strong>the</strong> specialized specialists.<br />

All were <strong>in</strong>formed for <strong>the</strong> way that how will be implemented <strong>and</strong> how much are optimist that<br />

hospital autonomy will <strong>in</strong>fluence positive at its results.<br />

CONCLUSIONS AND RECOMANDATIONS.<br />

Throughout are not present too many studies that measure <strong>the</strong> public perceptions for<br />

<strong>the</strong> sanitary service level, we can say that <strong>the</strong>ir quality <strong>in</strong> Albania is not content. Ma<strong>in</strong><br />

problems with which is <strong>in</strong>front<strong>in</strong>g sanitary service are:<br />

- Insufficient f<strong>in</strong>ancial from <strong>the</strong> state budget <strong>and</strong> <strong>in</strong>sufficient <strong>in</strong>stitutional<br />

decentralization<br />

- Lack of significant <strong>in</strong> medicaments <strong>and</strong> o<strong>the</strong>r new diagnostical <strong>and</strong> curative<br />

technology for <strong>the</strong> reason of <strong>the</strong>ir cost is <strong>in</strong>sufficient with actual sources.<br />

- Hospital public sector doesn’t offer all service diapason.<br />

- People yet has a high uncontent level for <strong>the</strong> service quality offered from sanitary<br />

public sector.<br />

- Throughout are done improvement a great problem present is <strong>the</strong> existence of <strong>in</strong>formal<br />

payments which <strong>in</strong>luence on poor family budget <strong>and</strong> do no effectiv service<br />

For giv<strong>in</strong>g <strong>the</strong> solution to up mentioned problems <strong>in</strong> sanitary service would be<br />

recom<strong>and</strong>ed:<br />

- Sanitary <strong>in</strong>surance contribute for <strong>in</strong>creas<strong>in</strong>g level aim<strong>in</strong>g to <strong>in</strong>sure more <strong>in</strong>come <strong>and</strong><br />

to <strong>in</strong>crease service quality.<br />

- Consolidation of sanitary <strong>in</strong>surance design <strong>in</strong>creas<strong>in</strong>g hospital f<strong>in</strong>ancial autonomy as<br />

a way which will do <strong>the</strong>m more effectiv <strong>and</strong> medical staff more <strong>in</strong>terested <strong>in</strong> job.<br />

- Pay<strong>in</strong>g attention to <strong>the</strong> patient as primarly activity.<br />

- F<strong>in</strong>ancial improv<strong>in</strong>g <strong>the</strong> sanitary center based on performance <strong>and</strong> quality<br />

- For improv<strong>in</strong>g <strong>and</strong> for <strong>in</strong>creas<strong>in</strong>g correctly <strong>the</strong> data is need to be implement sanitary<br />

<strong>in</strong>formation system.<br />

48


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

- Such service as laundry, kitchen <strong>and</strong> hospital pharmacy is better to be given on<br />

adm<strong>in</strong>istration to <strong>the</strong> private sector for <strong>the</strong>ir production.<br />

REFERENCE<br />

1. Management <strong>in</strong> health care, Neil Wheeler, Diana Grice, Nelson Thornes 2000<br />

2. Health care management : organization, design <strong>and</strong> behavior Stephen Michael<br />

Shortell, Arnold D. Kaluzny, Thomson Delmar Learn<strong>in</strong>g 2006<br />

3. Strategic management of health care organizations L<strong>in</strong>da E. Swayne, Walter Jack<br />

Duncan , Peter M. G<strong>in</strong>ter Wiley- Blackwell, 2006<br />

4. Health care operations management: a quantitative approach to bisness <strong>and</strong> logistics<br />

James R. Langabeer Jones & Barlett Learn<strong>in</strong>g, 2007<br />

5. Transform<strong>in</strong>g health care management: <strong>in</strong>tegrat<strong>in</strong>g technology strategies Ivan J.<br />

Barrick Jones & Barlett Learn<strong>in</strong>g, 2009<br />

6. Human resource management <strong>in</strong> health care; pr<strong>in</strong>ciples <strong>and</strong> practice L Flem<strong>in</strong>g Fallon,<br />

Charles R. McConnell Jones & Barlett Learn<strong>in</strong>g, 2007<br />

7. Magaz<strong>in</strong>e “Fokus”<br />

8. www. isksh.gov.al<br />

9. www.m<strong>in</strong>f<strong>in</strong>.gov.al<br />

10. www.bankofalbania.gov.al<br />

49


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE APPLICATION OF COST-BENEFIT ANALYSIS FOR THE ESTIMATION OF<br />

REMITTANCES EFFECTS WITHIN THE ECONOMIES OF ORIGIN COUNTRIES.<br />

CASE STUDY – REPUBLIC OF MOLDOVA<br />

Belobrov Angela<br />

Academy of Economic Studies of Moldova<br />

Caraganciu Anatolie<br />

Lucian Blaga University, Sibiu, Romania<br />

ABSTRACT:<br />

The phenomenon of <strong><strong>in</strong>ternational</strong> migration began to be more recently studied,<br />

beg<strong>in</strong>n<strong>in</strong>g with <strong>the</strong> 1960s, with<strong>in</strong> models of economic growth. The need to research <strong>the</strong><br />

phenomenon was based on <strong>the</strong> fact that <strong><strong>in</strong>ternational</strong> labor circulation, as a production<br />

factor, <strong>in</strong>fluences economic growth. Some authors’ argument <strong>the</strong> fact that <strong><strong>in</strong>ternational</strong><br />

mobility of <strong>the</strong> labor force must be complete, so that advantages comparable with those <strong>in</strong><br />

<strong><strong>in</strong>ternational</strong> trade can be achieved.<br />

Keywords: cost-benefit analysis, remittances, effects, orig<strong>in</strong> country<br />

JEL Classification: A10, A23.<br />

The phenomenon of <strong><strong>in</strong>ternational</strong> migration began to be more recently studied,<br />

beg<strong>in</strong>n<strong>in</strong>g with <strong>the</strong> 1960s, with<strong>in</strong> models of economic growth. The need to research <strong>the</strong><br />

phenomenon was based on <strong>the</strong> fact that <strong><strong>in</strong>ternational</strong> labor circulation, as a production factor,<br />

<strong>in</strong>fluences economic growth. Some authors’ argument <strong>the</strong> fact that <strong><strong>in</strong>ternational</strong> mobility of<br />

<strong>the</strong> labor force must be complete, so that advantages comparable with those <strong>in</strong> <strong><strong>in</strong>ternational</strong><br />

trade can be achieved. Thus, Pritchett <strong>in</strong> 2006, po<strong>in</strong>ts out <strong>the</strong> fact that <strong><strong>in</strong>ternational</strong> labor<br />

mobility can lead to <strong>in</strong>creased world welfare. In his work “Economic <strong>and</strong> Social Effects of<br />

Migration on Send<strong>in</strong>g Countries” (Luoka, Katseli, Lucas, Xenogiani, 2006), created by<br />

Luoka T. Katseli, Robert E.B. Lucas <strong>and</strong> Theodora Xenogiani, <strong>the</strong>y mention <strong>the</strong> fact that it is<br />

a unanimous decision that migration, if accord<strong>in</strong>gly managed, can produce important ga<strong>in</strong>s<br />

not only for <strong>the</strong> migrants, but also for <strong>the</strong> host country <strong>and</strong> <strong>the</strong> orig<strong>in</strong> country. Develop<strong>in</strong>g<br />

countries, <strong>in</strong> particular, can benefit <strong>in</strong> terms of growth, <strong>in</strong>vestment, accumulation of human<br />

capital <strong>and</strong> reduction of poverty, if <strong>the</strong>y can efficiently restructure <strong>the</strong>ir economies <strong>and</strong><br />

transfer <strong>the</strong> same benefits with<strong>in</strong> <strong>the</strong> economy. But, to make this possible, migration <strong>and</strong><br />

development policies must be more coherent.<br />

The work „Macroeconomic consequences of remittances” (Barajas, 2008) appeared<br />

as a response to <strong>in</strong>creased remittent flows <strong>in</strong> <strong>the</strong> world <strong>and</strong> <strong>the</strong> requiest of <strong>the</strong> Executive<br />

Board of <strong>the</strong> IMF for a deep <strong>in</strong>vestigation of remittent, of <strong>the</strong>ir transfer system, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong>ir<br />

effect on poverty <strong>and</strong> macroeconomic performance.<br />

The conclusions which <strong>the</strong> paper reveals are that it is difficult to obta<strong>in</strong> a robust<br />

positive effect of migration remittances on economic growth. In most cases, remittances /<br />

GDP does not present a significant correlation with economic growth. A positive <strong>and</strong><br />

significant coefficient concern<strong>in</strong>g <strong>in</strong>vestments only occurs when o<strong>the</strong>r effects are excluded.<br />

On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> resulted effects for certa<strong>in</strong> countries may <strong>in</strong>dicate that for some<br />

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countries <strong>the</strong> remittances add<strong>in</strong>g to economic growth could reduce economic growth <strong>in</strong> many<br />

countries. Empirical results susta<strong>in</strong> <strong>the</strong> idea that remittances dim<strong>in</strong>ish long term<br />

macroeconomic volatility, but <strong>the</strong> paper does not develop <strong>the</strong> exact mechanism through which<br />

remittances reduce volatility. Although, for no country, <strong>the</strong>re is no clear evidence that<br />

scientific research forwards <strong>the</strong> conventional presumption, accord<strong>in</strong>g to which <strong>the</strong> high<br />

<strong>in</strong>come due to remittances has a tendency to appreciate <strong>the</strong> real exchange rate.<br />

The studies of George Borjas, one of <strong>the</strong> lead<strong>in</strong>g researchers <strong>in</strong> migration, which were<br />

spread over 10 years, <strong>in</strong>dicate that, <strong>in</strong> general, economic migration presents net positive<br />

marg<strong>in</strong>al effects. The issue of researches does not resume itself to determ<strong>in</strong><strong>in</strong>g <strong>the</strong> net effect<br />

as a result, but, more than that, <strong>the</strong> way <strong>in</strong> which advantages <strong>and</strong> disadvantages of<br />

immigration are distributed with<strong>in</strong> <strong>the</strong> economy. In <strong>the</strong> work Cross-country variation <strong>in</strong> <strong>the</strong><br />

impact of <strong><strong>in</strong>ternational</strong> migration: Canada, Mexico, <strong>and</strong> <strong>the</strong> United States” (Caraganciu,<br />

2007), cit<strong>in</strong>g Borjas, we notice that: “…<strong>the</strong> crucial po<strong>in</strong>t of <strong>the</strong> research hypo<strong>the</strong>sis is not if<br />

<strong>the</strong> entire country gets better on <strong>the</strong> basis of labor migration, but <strong>the</strong> manner <strong>in</strong> which <strong>the</strong><br />

economic pie is sliced <strong>and</strong> diced among <strong>the</strong> participants <strong>and</strong> non-participants to this process<br />

(author`s note: <strong>the</strong> migration process)“.<br />

The stages of <strong>the</strong> cost-benefit analysis (CBA) applicable for <strong>the</strong> external labor migration<br />

I. Establish<strong>in</strong>g objectives, specify<strong>in</strong>g <strong>the</strong> reference<br />

period, geographical perspective <strong>and</strong> alternatives<br />

II. Identify<strong>in</strong>g participants <strong>and</strong> non-participants to <strong>the</strong><br />

process, of <strong>the</strong> subjects which pay <strong>and</strong> to those who<br />

benefit from <strong>the</strong> process<br />

III. The catalogation of impacts, <strong>the</strong> selection of<br />

measurment <strong>in</strong>dicators <strong>and</strong> quantitative estimation<br />

IV. The attribution of monetary values for <strong>the</strong><br />

resources (expenses) <strong>and</strong> <strong>the</strong> results of <strong>the</strong> process<br />

V. Estimat<strong>in</strong>g <strong>and</strong> analyz<strong>in</strong>g benefits <strong>and</strong> costs over<br />

time<br />

VI. Calculat<strong>in</strong>g <strong>the</strong> cost-benefit ratio, formulat<strong>in</strong>g<br />

conclusions <strong>and</strong> recom<strong>and</strong>ations<br />

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THE MECHANISM OF APPLYING COST-BENEFIT ANALYSIS TO<br />

EVALUATE THE EXTERNAL MIGRATION PROCESS WITH THE PURPOSE OF<br />

LABOR<br />

From <strong>the</strong> perspective of <strong>the</strong> CBA type analysis, we will consider <strong>the</strong> follow<strong>in</strong>g<br />

categories of costs:<br />

- Direct costs, which delimit expenses <strong>and</strong> can be <strong>in</strong>dividualized <strong>and</strong> attributed without<br />

ambiguity <strong>the</strong> actions undertakes to move <strong>and</strong> f<strong>in</strong>d a job abroad, of which we mention:<br />

expenses for papers, visa expenses, transport expenses, f<strong>in</strong>anc<strong>in</strong>g expenses (loan costs),<br />

consult<strong>in</strong>g services, payments towards <strong>in</strong>termediaries of migration schemes (social networks<br />

of migration), expenses for <strong>the</strong> study of <strong>the</strong> native language, for f<strong>in</strong>d<strong>in</strong>g a job, etc.<br />

- Indirect costs from externalities. In order to demonstrate <strong>the</strong> necessity of <strong>in</strong>clud<strong>in</strong>g<br />

<strong>the</strong>se costs with<strong>in</strong> our analysis, we consider necessary to state that externalities are known as<br />

be<strong>in</strong>g external effects. The apparition of externalities is a consequence of <strong>in</strong>terdependencies<br />

which manifest between <strong>the</strong> utility function <strong>and</strong> <strong>the</strong> consumption or production functions,<br />

namely between consumers <strong>and</strong> producers. In o<strong>the</strong>r words, <strong>the</strong> actions of an actor have<br />

effects which can manifest on ano<strong>the</strong>r actor, <strong>in</strong>fluenc<strong>in</strong>g its activity or welfare <strong>in</strong> a positive or<br />

negative manner, without <strong>the</strong> latter to make any payment or compensation. Externalities can<br />

be positive or negative. The economic <strong>the</strong>ory <strong>in</strong>dentifies positive or negative externalities as<br />

be<strong>in</strong>g marg<strong>in</strong>al or <strong>in</strong>fra-marg<strong>in</strong>al. Marg<strong>in</strong>al externalities manifest when a change <strong>in</strong> <strong>the</strong><br />

generat<strong>in</strong>g activity of externalities which <strong>in</strong>fluences production or utility felt by <strong>the</strong> affected<br />

agents. In exchange, <strong>in</strong>fra-marg<strong>in</strong>al externalities are those <strong>in</strong> which a modification <strong>in</strong> <strong>the</strong><br />

externality generat<strong>in</strong>g activity does <strong>in</strong>fluence <strong>in</strong> any fashion nei<strong>the</strong>r <strong>the</strong> utility nor <strong>the</strong><br />

production felt by <strong>the</strong> affected agents.<br />

In <strong>the</strong> event that <strong>the</strong> externality generat<strong>in</strong>g activity is modified <strong>in</strong> such a way that <strong>the</strong><br />

affected activity is gett<strong>in</strong>g better, without <strong>the</strong> generat<strong>in</strong>g activity to become worse, this is<br />

called a Pareto k<strong>in</strong>d externality. Externalities occur due to market failure. These, <strong>in</strong> turn, are<br />

expla<strong>in</strong>ed through <strong>the</strong> <strong>in</strong>ability of markets to respect property rights. In <strong>the</strong> analysis of<br />

projects, externalities represent effects of <strong>the</strong> projects which cannot be found with<strong>in</strong> f<strong>in</strong>ancial<br />

record<strong>in</strong>gs, <strong>and</strong>, as a consequence, cannot be <strong>in</strong>cluded with<strong>in</strong> <strong>the</strong> evaluation.<br />

Direct <strong>and</strong> <strong>in</strong>direct costs must be expressed <strong>in</strong> a monetary value, ergo, prices. Prices can<br />

be tackled as: market prices, for example replacement costs for loss of productivity <strong>in</strong><br />

education, medic<strong>in</strong>e, history, agriculture; a decrease <strong>in</strong> property value, etc; <strong>and</strong> shadow prices,<br />

for example <strong>the</strong> better<strong>in</strong>g or worsen<strong>in</strong>g of <strong>the</strong> <strong>in</strong>vestment climate, <strong>the</strong> modification of <strong>the</strong><br />

country rat<strong>in</strong>g, etc.<br />

With<strong>in</strong> <strong>the</strong> CBA of <strong>the</strong> migrations process with <strong>the</strong> purpose of labor, we will consider<br />

<strong>the</strong> follow<strong>in</strong>g benefits:<br />

- Direct benefits, grouped as:<br />

a) F<strong>in</strong>ancial benefits – <strong>in</strong>come under <strong>the</strong> form of flows <strong>and</strong> f<strong>in</strong>ancial funds, taxes on<br />

process output, etc;<br />

b) Economic benefits – economic development, at a local, regional <strong>and</strong> national level –<br />

particularly development projects with<strong>in</strong> <strong>in</strong>frastructure, sav<strong>in</strong>gs of resources, consolidat<strong>in</strong>g<br />

<strong>the</strong> market position, both <strong>in</strong>ternally <strong>and</strong> externally;<br />

c) Social benefits – <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> quality of life, social stability with effects <strong>in</strong> <strong>the</strong><br />

economic <strong>and</strong> political stability.<br />

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- Indirect benefits from externalities, express as: market prices – <strong>the</strong> <strong>in</strong>crease of property<br />

value, decrease of unemployment wages, health benefits: <strong>the</strong> decrease of welfare expenses for<br />

<strong>the</strong> population, benefits from education <strong>and</strong> qualification, sav<strong>in</strong>gs from costs with <strong>the</strong><br />

decrease of <strong>the</strong> fiscal burden on entrepreneurs, etc; <strong>and</strong> shadow prices – <strong>in</strong>crease of quality of<br />

public <strong>and</strong> private services, etc.<br />

Through <strong>the</strong> accumulation of <strong>the</strong> analyzed f<strong>in</strong>ancial effects we obta<strong>in</strong> <strong>the</strong> net f<strong>in</strong>ancial<br />

effects of <strong>the</strong> external labor migration on <strong>in</strong>come <strong>and</strong> expenses on <strong>the</strong> state budget (table 4.4)<br />

The analysis of f<strong>in</strong>ancial net effects of <strong>the</strong> economic migration on <strong>the</strong> global public<br />

budget <strong>in</strong>come of <strong>the</strong> Republic of Moldova demonstrate that, dur<strong>in</strong>g <strong>the</strong> analyzed period, <strong>the</strong><br />

external migration of <strong>the</strong> labor force <strong>in</strong>fluenced, <strong>in</strong> a positive fashion, <strong>the</strong> <strong>in</strong>come level <strong>and</strong><br />

reduced state budget expenses with ratios from 6, 03 % <strong>in</strong> 2000 to a maximum of 20, 72% <strong>in</strong><br />

2008, <strong>and</strong> <strong>in</strong> 2009 <strong>the</strong>y decreased to 9, 97 %, <strong>in</strong> <strong>the</strong> context of <strong>the</strong> current f<strong>in</strong>ancial crisis<br />

(table 1).<br />

Table 1.<br />

Determ<strong>in</strong><strong>in</strong>g <strong>the</strong> net f<strong>in</strong>ancial effects of <strong>the</strong> external labor migration on <strong>the</strong> <strong>in</strong>come<br />

<strong>and</strong> expenses of <strong>the</strong> state budget of <strong>the</strong> Republic of Moldova<br />

Year<br />

Fiscal<br />

<strong>in</strong>come<br />

realized<br />

from<br />

<strong>in</strong>direct<br />

remittent<br />

taxes, <strong>in</strong><br />

mil. lei<br />

Missed<br />

fiscal<br />

<strong>in</strong>come<br />

from direct<br />

taxes for<br />

<strong>the</strong><br />

population,<br />

as a result<br />

of labor<br />

migration<br />

mil. lei<br />

Saved<br />

expenses<br />

for social<br />

<strong>in</strong>surance of<br />

migrants,<br />

mil. lei<br />

Saved<br />

expenses with<br />

unemployment<br />

help, mil. lei<br />

Net f<strong>in</strong>ancial<br />

effects,<br />

mil. lei<br />

The average<br />

of net<br />

f<strong>in</strong>ancial<br />

effects of<br />

<strong>the</strong><br />

economic<br />

external<br />

migration<br />

with<strong>in</strong> <strong>the</strong><br />

global<br />

<strong>in</strong>come of<br />

<strong>the</strong> national<br />

public<br />

budget, %<br />

A 1 2 3 4 5=1+2+3+4 6<br />

2000 283,46 -158,13 10,69 11,23 463,51 6,03<br />

2001 320,92 -251,06 13,4 23,67 609,05 6,46<br />

2002 420,52 -419,28 22,28 17,26 879,34 9,70<br />

2003 527,94 -723,49 34,19 13,42 1299,04 6,62<br />

2004 715,4 -1204,26 54,40 25,19 1999,25 7,72<br />

2005 724,49 -1579,21 85,96 28,91 2418,57 12,70<br />

2006 1125,23 -1633,48 101,50 33,83 2894,04 7,82<br />

2007 1728,86 -2168,89 135,17 165,03 4197,95 10,45<br />

2008 2257,81 -2239,86 151,98 203,67 4853,32 20,72<br />

2009 1707,28 -2648,37 176,09 142,71 4674,45 9,97<br />

2010 2103,47 -3124,42 186,50 148,20 5562,59 11,34<br />

Source: calculated by <strong>the</strong> authors on <strong>the</strong> basis of estimated data by <strong>the</strong> BOP of <strong>the</strong> Republic<br />

of Moldova between 2000 – 2011.<br />

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Table 2.<br />

The calculus of <strong>the</strong> f<strong>in</strong>ancial effect of <strong>the</strong> external migration of labor force – Income<br />

(loss) for exporters <strong>and</strong> importers as a result of <strong>the</strong> appreciation of <strong>the</strong> foreign exchange<br />

rate<br />

Year<br />

The<br />

remittances<br />

effect on <strong>the</strong><br />

appreciation<br />

of exchange<br />

rate,<br />

MDL/USD<br />

Exports,<br />

mil. USD<br />

Indirect<br />

effects of <strong>the</strong><br />

remittances on<br />

<strong>the</strong> <strong>in</strong>come of<br />

exporters, mil.<br />

USD<br />

Imports,<br />

mil. USD<br />

Indirect effects<br />

of <strong>the</strong><br />

remittances on<br />

<strong>the</strong> <strong>in</strong>come of<br />

importers, mil.<br />

USD<br />

2000 0,0090 641,35 -5,77 971,88 8,75<br />

2001 0,0105 735,54 -7,72 1088,48 11,43<br />

2002 0,0147 876,35 -12,88 1294,49 19,03<br />

2003 0,0148 1055,02 -15,61 1722,36 25,49<br />

2004 0,0146 1326,15 -19,36 2101,29 30,68<br />

2005 0,0173 1503,52 -26,01 2715,76 46,98<br />

2006 0,0218 1526,47 -33,28 3110,08 67,80<br />

2007 0,0276 1998,42 -55,16 4301,49 118,21<br />

2008 0,0184 2483,17 -45,90 5691,06 104,72<br />

2009 0,0194 2004,02 -38,88 3976,71 77,15<br />

2010 0,0144 2282,05 32,86 5146,02 74,10<br />

Source: calculated by <strong>the</strong> authors on <strong>the</strong> basis of estimated data by <strong>the</strong> BOP of <strong>the</strong> Republic<br />

of Moldova between 2000 – 2011.<br />

Table 3<br />

Estimat<strong>in</strong>g <strong>the</strong> <strong>in</strong>direct f<strong>in</strong>ancial effects of <strong>the</strong> external labor migration on <strong>the</strong><br />

<strong>in</strong>come of exporters <strong>and</strong> importers from <strong>the</strong> Republic of Moldova as a result of <strong>the</strong><br />

appreciation of <strong>the</strong> exchange, mil. USD<br />

Year 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010<br />

The<br />

<strong>in</strong>direct<br />

effects of<br />

remittances<br />

on <strong>the</strong><br />

<strong>in</strong>come of<br />

exporters<br />

The<br />

<strong>in</strong>direct<br />

effects of<br />

-<br />

5,77<br />

-7,72 -<br />

12,88<br />

-<br />

15,61<br />

-<br />

19,36<br />

-<br />

26,01<br />

-<br />

33,28<br />

-55,16 -45,90 -<br />

38,8<br />

-<br />

43,7<br />

8,75 11,43 19,03 25,49 30,68 46,98 67,80 118,21 104,72 77,1 82,4<br />

remittances<br />

on <strong>the</strong><br />

<strong>in</strong>come of<br />

importers<br />

Source: calculated by <strong>the</strong> authors on <strong>the</strong> basis of estimated data by <strong>the</strong> BOP of <strong>the</strong> Republic<br />

of Moldova between 2000 – 2011.<br />

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The analysis of data from table 2 <strong>and</strong> table 3 demonstrate for a fact that <strong>the</strong> direct<br />

effect of remittances on <strong>the</strong> appreciation of <strong>the</strong> foreign exchange rate of <strong>the</strong> Moldovan leu<br />

causes <strong>in</strong>direct effects on <strong>the</strong> <strong>in</strong>come / loss of importers <strong>and</strong> exporters. A more complete<br />

estimate of <strong>the</strong> described sources must <strong>in</strong>clude <strong>the</strong> <strong>in</strong>come (loss) which resulted from a lack of<br />

price competitiveness of goods <strong>and</strong> services, resulted from market distortions produced by <strong>the</strong><br />

appreciation of <strong>the</strong> foreign exchange rate, also, <strong>and</strong> of fiscal <strong>in</strong>come realized / missed from<br />

tax<strong>in</strong>g <strong>the</strong> <strong>in</strong>come of importers <strong>and</strong> exporters. The cha<strong>in</strong> of <strong>in</strong>duced effects on <strong>the</strong> markets of<br />

<strong>the</strong> currency may cont<strong>in</strong>ue.<br />

Table 4.<br />

The calculus of <strong>the</strong> f<strong>in</strong>ancial effect of <strong>the</strong> external labor migration: <strong>the</strong> costs for <strong>the</strong><br />

sterilization of <strong>the</strong> liquidity excess supported by <strong>the</strong> National Bank of Moldova between<br />

2001-2010<br />

Year 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010<br />

The costs 1,4 0,4 2,6 25,4 32,1 71,1 226,7 210,8 32,8 29,4<br />

for <strong>the</strong><br />

sterilization<br />

Source: Reports of NBM between 2000 – 2011.<br />

The <strong>in</strong>tegrated evolution of <strong>the</strong> f<strong>in</strong>ancial effects of <strong>the</strong> analyzed phenomenon <strong>in</strong>cludes<br />

<strong>the</strong> attribution of monetary values <strong>and</strong> direct or <strong>in</strong>direct effects, <strong>in</strong>duced by a social nature,<br />

economic or political one, etc.<br />

The respective statement comes to support, at a first level of <strong>the</strong> realized analysis, of<br />

which <strong>the</strong> net effect of <strong>the</strong> labor migration from <strong>the</strong> Republic of Moldova results, <strong>in</strong> <strong>the</strong><br />

perspective of <strong>the</strong> society from <strong>the</strong> country of orig<strong>in</strong> for <strong>the</strong> migrants, is negative. Thus, it<br />

results that <strong>the</strong> labor migration <strong>in</strong> <strong>the</strong> Republic of Moldova br<strong>in</strong>gs prejudices to <strong>the</strong> economy<br />

which surpass by 1,25 times <strong>the</strong> value of benefits created dur<strong>in</strong>g <strong>the</strong> analyzed time span.<br />

REFERENCE:<br />

1. Cost - benefit <strong>and</strong> proportionality analysis. Accessed January 10, 2012. http://www.<br />

rowater. com / dacrisuri / Documents% 20Repository/Directive%<br />

20Europene/PLAN% 20MANAGEMENT% 20DAC/Spatiul% 20Hidrografic%<br />

20Crisuri/cap10_Exceptii% 20de% 20la% 20obiectivele% 20de% 20mediu_Crisuri%<br />

202009s<br />

2. Broadman, A. , Greenberg, D. , V<strong>in</strong><strong>in</strong>g, A. , Weimer, D. Cost-benefit analysis.<br />

Concepts <strong>and</strong> practice. (translation: Ustiriu, D. AND. of. ) Chis<strong>in</strong>au: Arc, 2004. 660 p.<br />

3. Guide to Cost-Benefit Analysis of Investment Projects. Structural Funds, Cohesion<br />

Fund <strong>and</strong> Instrument for Pre-Accession, 2008. Accessed January 10, 2012. http://ec.<br />

Europe. eu/regional_policy/sources/docgener/guides/cost/guide2008_en. pdf<br />

4. National Guide to Cost – Benefit analysis of projects funded under <strong>the</strong> structural<br />

<strong>in</strong>struments (draft). Accessed January 10, 2012. http://discutii. mf<strong>in</strong>ante.<br />

ro/static/10/Mfp/evaluare/GhidACB_RO. Pdf<br />

5. Measur<strong>in</strong>g <strong>the</strong> Un-measurable. The Challenge of Vulnerability. United Nations<br />

University. 2006. Accessed January 10, 2012. http://www. EHS. one. edu / file. php?<br />

id = 212<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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POVERTY AND MIGRATION AS IMPEDIMENTS IN ACHIEVING THE EUROPE<br />

2020 OBJECTIVES<br />

Bonciu Cătăl<strong>in</strong>a;<br />

University of Bucharest, Romania<br />

ABSTRACT<br />

The European Union proposed, through <strong>the</strong> Europe 2020 Strategy, a package of<br />

specific objectives with <strong>the</strong> ma<strong>in</strong> purpose of rais<strong>in</strong>g <strong>the</strong> level of economic competitiveness at<br />

community level, by smart economic growth, susta<strong>in</strong>able <strong>and</strong> <strong>in</strong>clusive labor market. Of<br />

course, all member states have established <strong>the</strong>ir own plans <strong>and</strong> policies, <strong>in</strong> l<strong>in</strong>e with <strong>the</strong><br />

strategy, <strong>in</strong>clud<strong>in</strong>g Romania. What made <strong>the</strong>se measures different from one country to<br />

ano<strong>the</strong>r was <strong>the</strong> quantification of <strong>the</strong> launch base <strong>in</strong> <strong>the</strong> process, i.e. <strong>the</strong> level from which <strong>the</strong><br />

self-imposed measures are <strong>in</strong>itiated. The specific requirements of national economies, <strong>the</strong><br />

st<strong>and</strong>ard of liv<strong>in</strong>g, <strong>the</strong>ir health, work ability, work opportunities, prospects of life,<br />

differentiated <strong>the</strong> start for <strong>the</strong> 27 members.<br />

In <strong>the</strong> case of Romania, it is not quite a comfortable challenge, because <strong>the</strong> poverty of<br />

<strong>the</strong> people favored <strong>the</strong> numerical reduction of <strong>the</strong> local population as a whole, encourag<strong>in</strong>g a<br />

shift towards economic areas with more development prospects. Romania is no exception, <strong>in</strong><br />

an ag<strong>in</strong>g Europe, with an ag<strong>in</strong>g trend <strong>and</strong> apparently <strong>in</strong>capable of rejuvenations, to susta<strong>in</strong><br />

itself <strong>in</strong> <strong>the</strong> future. No wonder <strong>the</strong> vast migration process had a ris<strong>in</strong>g trend, without any signs<br />

of territorial <strong>and</strong> demographic reconfiguration from <strong>the</strong> quantitative, qualitative <strong>and</strong><br />

structural po<strong>in</strong>t of view.<br />

More dangerous is <strong>the</strong> tendency to elim<strong>in</strong>ate workers’ rights, acquired by effort <strong>and</strong><br />

sacrifices over hundreds of years. It is not only <strong>the</strong> case of <strong>the</strong> local Labor Code, because<br />

such provisions are to be found also <strong>in</strong> o<strong>the</strong>r laws on labor from different EU countries. In<br />

such situations <strong>the</strong>re is no surprise to notice <strong>the</strong> psychological discomfort of employees or of<br />

unemployed persons <strong>in</strong> search of jobs.<br />

Key words: Europe 2020 Strategy, poverty, migration<br />

1. INTRODUCTION<br />

Lately, <strong>the</strong> legislation of <strong>the</strong> EU states seriously shook concepts which were deep<br />

rooted <strong>in</strong> <strong>the</strong> life <strong>and</strong> work of <strong>the</strong>ir <strong>in</strong>habitants. O<strong>the</strong>r times happy <strong>and</strong> peaceful people,<br />

accustomed with a less risky way of life, <strong>the</strong>y were thrown <strong>in</strong>to a speedy carousel, of which<br />

<strong>the</strong>y could not descend, but did not underst<strong>and</strong> what <strong>and</strong> how it was favorable for <strong>the</strong>m to<br />

precede.<br />

Specifically, at a first read<strong>in</strong>g of <strong>the</strong> document, <strong>the</strong> Europe 2020 objectives do not<br />

seem so SMART. Accord<strong>in</strong>g to <strong>the</strong> traditional mean<strong>in</strong>g of concepts <strong>in</strong>volved, many<br />

comments can be made, with ra<strong>the</strong>r con arguments.<br />

For example, an <strong>in</strong>clusive labor market seems a utopia <strong>in</strong> our days. Where <strong>the</strong><br />

recession is aga<strong>in</strong> <strong>in</strong> sight, more <strong>and</strong> more countries establish protect<strong>in</strong>g measures for <strong>the</strong>ir<br />

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employees, to <strong>the</strong> detriment of immigrants, which is not quite a measure to stimulate unbiased<br />

social <strong>in</strong>clusion. The tendency to elim<strong>in</strong>ate <strong>the</strong> unlimited labor agreement <strong>and</strong> replace it with<br />

one on determ<strong>in</strong>ed periods of time is not a measure of stability <strong>and</strong> a way to attract workers<br />

on <strong>the</strong> labor market. A reason beh<strong>in</strong>d this can be <strong>the</strong> fact that part-time jobs allow more<br />

people to f<strong>in</strong>d <strong>the</strong>ir place on <strong>the</strong> labor market, but it is not <strong>in</strong>tended to asset <strong>the</strong> lack of <strong>in</strong>come<br />

obta<strong>in</strong>ed from such works. There are already statistics which demonstrate that <strong>in</strong> countries<br />

where temporary or partial employment contracts have been consolidated, people are poor,<br />

sick <strong>and</strong> have a shorter life expectancy. Perhaps, sublim<strong>in</strong>ally, this is <strong>the</strong> objective. Cynically,<br />

I heard op<strong>in</strong>ions argu<strong>in</strong>g that even one hour per day or week can be covered by an<br />

employment agreement. There are specialists who do not encourage such contracts, which<br />

often do not ensure <strong>the</strong> employee social protection, but <strong>the</strong>ir voices are not heard among <strong>the</strong><br />

legislators.<br />

It does not take much imag<strong>in</strong>ation to anticipate <strong>the</strong> l<strong>in</strong>k between poverty <strong>and</strong><br />

migration, or between migration <strong>and</strong> poverty, <strong>in</strong> a vicious circle, or that between poverty,<br />

migration <strong>and</strong> social <strong>in</strong>clusion <strong>in</strong> <strong>the</strong> unfavorable conditions of a poor person at <strong>the</strong> edge of<br />

survival. Hav<strong>in</strong>g a job, an employment contract does not mean you are protected aga<strong>in</strong>st<br />

poverty.<br />

The follow<strong>in</strong>g observations shall rem<strong>in</strong>d some of <strong>the</strong> EU economic realities, despite<br />

<strong>the</strong> efforts made or which seem to be made. If <strong>the</strong> whole existential premise does not change<br />

<strong>in</strong> <strong>the</strong> near future, <strong>the</strong> distant future is endangered. There are no doubts that if one does not<br />

give up on declarations which cannot be turned <strong>in</strong>to reality, on commitments with no chance<br />

of be<strong>in</strong>g met, <strong>the</strong>re shall be no united Europe. If one does not become aware of <strong>the</strong><br />

seriousness of <strong>the</strong> moment, <strong>in</strong> terms of <strong>in</strong>dividual survival, but also of present civilization, <strong>in</strong><br />

<strong>the</strong> context of climate changes <strong>and</strong> <strong>in</strong>sufficient resources or vital space, everyth<strong>in</strong>g becomes<br />

uncerta<strong>in</strong>, any current or future structure.<br />

2. LITERATURE REVIEW<br />

In <strong>the</strong> specialized literature, poverty <strong>and</strong> migration have been studied by economists<br />

<strong>and</strong> sociologists, <strong>in</strong> <strong>in</strong>dividual or correlated analyses. Among <strong>the</strong> specialists can be named<br />

Michel Be<strong>in</strong>e, Bahram Bekhradnia, Frederick Docquier, Roel Jennissen, Jean M. Johnson,<br />

Sami Mahroum, Abdeslam Marfouck, Marc C. Regets, Thomas Sastry, Erik Ol<strong>in</strong> Wright…<br />

Well-known publications <strong>in</strong> our country are signed by Dumitru S<strong>and</strong>u, Steliana S<strong>and</strong>u,<br />

Valent<strong>in</strong>a Vasile, Gheorghe Zaman, Catal<strong>in</strong> Zamfir …<br />

3. PAPER CONTENT<br />

The present economic, f<strong>in</strong>ancial, social, demographic, educational, cultural, moral<br />

crisis reordered <strong>the</strong> contemporary existence, set life on o<strong>the</strong>r pr<strong>in</strong>ciples.<br />

EUROPE 2020 STRATEGY AT EUROPEAN LEVEL.<br />

On March 3 rd , 2010, <strong>the</strong> European Commission published a document follow<strong>in</strong>g <strong>the</strong><br />

Lisbon Agenda, Europe Communication 2020 – a strategy for smart, susta<strong>in</strong>able <strong>and</strong> <strong>in</strong>clusive<br />

growth. The ma<strong>in</strong> self-imposed strategic objective is represented by achiev<strong>in</strong>g an additional<br />

growth of competitiveness, with 2% for <strong>the</strong> current decade.<br />

Europe’s economic growth strategy for <strong>the</strong> ten years 2011-2020, Europe 2020<br />

Strategy, has proposed <strong>the</strong> transformation of EU <strong>in</strong> a smart, susta<strong>in</strong>able <strong>and</strong> <strong>in</strong>clusive<br />

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economy, <strong>in</strong> order to provide a high level of employment, productivity <strong>and</strong> to ensure<br />

economic, social <strong>and</strong> territorial cohesion.<br />

The document proposes a series of targets to be achieved:<br />

- five objectives at European level:<br />

1. Increas<strong>in</strong>g <strong>the</strong> employment rate of <strong>the</strong> population aged 20-64 to 75%;<br />

2. Invest<strong>in</strong>g 3% of gross domestic product <strong>in</strong> research <strong>and</strong> development;<br />

3. The objective „20/20/20" regard<strong>in</strong>g energy <strong>and</strong> climate changes;<br />

4. Reduc<strong>in</strong>g <strong>the</strong> school dropout rate to less than 10% <strong>and</strong> <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> proportion of<br />

youngsters between age 30 <strong>and</strong> 34 years old, hold<strong>in</strong>g a tertiary degree to 40%;<br />

5. Reduc<strong>in</strong>g <strong>the</strong> number of people threatened by poverty by 20 million.<br />

- a tematic approach of reforms, concentrated on three priorities:<br />

1. The development of an economy based on knowledge <strong>and</strong> <strong>in</strong>novation – smart growth;<br />

2. The promotion of a more susta<strong>in</strong>able <strong>and</strong> competitive economy, based on a more<br />

efficient use of resources – susta<strong>in</strong>able growth;<br />

3. The promotion of a high employment economy, to generate social <strong>and</strong> territorial<br />

cohesion – <strong>in</strong>clusive growth.<br />

- In order to susta<strong>in</strong> <strong>the</strong> three priorities <strong>and</strong> to meet <strong>the</strong> objectives sevel flagship <strong>in</strong>itiatives are<br />

proposed:<br />

I. Three for smart growth:<br />

- Innovation Union;<br />

- Digital Agenda for Europe;<br />

- Youth on <strong>the</strong> Move;<br />

II. Two for susta<strong>in</strong>able growth:<br />

- Resource-efficient Europe;<br />

- Industrial policy for <strong>the</strong> globalization era;<br />

III. Two for <strong>in</strong>clusive growth:<br />

- Agenda for new skills <strong>and</strong> jobs;<br />

- European Platform aga<strong>in</strong>st Poverty.<br />

<br />

EUROPE 2020 STRATEGY AT NATIONAL LEVEL.<br />

The history about <strong>the</strong> actions undertaken by our country started from January 11th,<br />

2010, when Romania has developed a first view “Consultation on <strong>the</strong> future of EU 2020<br />

Strategy.” After that, a series of consultations <strong>and</strong> formulation of documents followed, through<br />

<strong>the</strong>se <strong>in</strong>stitutional structures:<br />

- Work<strong>in</strong>g group for Europe 2020 Strategy – GLSE (hav<strong>in</strong>g <strong>the</strong> same components as <strong>the</strong><br />

similar group for Lisbon Strategy, established <strong>in</strong> 2006);<br />

- High Level Work<strong>in</strong>g Group for Europe 2020 Strategy – GLNI (consist<strong>in</strong>g of secretaries of<br />

state or equivalent from <strong>the</strong> ma<strong>in</strong> <strong>in</strong>stitutions responsible for implement<strong>in</strong>g <strong>the</strong> NRP), with<br />

political attributions;<br />

- Seven Sectoral Work<strong>in</strong>g Groups for establish<strong>in</strong>g <strong>the</strong> national objective Europe 2020,<br />

consist<strong>in</strong>g of representatives of all state <strong>in</strong>stitutions, with responsibilities <strong>in</strong> areas relevant for<br />

Europe 2020, each Sectoral group be<strong>in</strong>g coord<strong>in</strong>ated by a M<strong>in</strong>istry of Custody.<br />

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Table no.1: Values of <strong>the</strong> Romanian national objectives for Europe 2020 compared with<br />

those established at European level<br />

Objective F<strong>in</strong>al value RO F<strong>in</strong>al value UE 27<br />

1. Employment rate of people aged 75% 70%<br />

between 20 <strong>and</strong> 64 years old<br />

2. Investment <strong>in</strong> research <strong>and</strong> development 3% of GDP 2% of GDP<br />

3. Energy <strong>and</strong> climate change (20/20/20)<br />

Reduction of greenhouse gases 20 % 20 %<br />

Energy from renewable sources <strong>in</strong> gross 20 % 24 %<br />

f<strong>in</strong>al consumption<br />

Increas<strong>in</strong>g energy efficiency (10Mtoe, 20% 19%<br />

expressed as reduction <strong>in</strong> primary energy<br />

consumption)<br />

4. Education<br />

Rate of early dropout <strong>in</strong> schools 10% 11,3%<br />

Rate of population aged between 30 <strong>and</strong> 34 40% 26,7%<br />

years old, hold<strong>in</strong>g a tertiary degree<br />

5. Promot<strong>in</strong>g social <strong>in</strong>clusion, especially b<br />

reduc<strong>in</strong>g poverty<br />

580.000 persons m<strong>in</strong>. 20 mil.<br />

In <strong>the</strong> period from September 11 th to November 1 st , 2012, <strong>the</strong> NRP (National<br />

Romanian Patronage) Project was drafted, divided <strong>in</strong>to <strong>the</strong> follow<strong>in</strong>g chapters:<br />

Macro-economic scenario;<br />

Macro-economic surveillance;<br />

Thematic coord<strong>in</strong>ation of national targets with trajectories for meet<strong>in</strong>g national targets<br />

Europe 2020 <strong>and</strong> measures for achiev<strong>in</strong>g <strong>the</strong> targets <strong>and</strong> elim<strong>in</strong>at<strong>in</strong>g <strong>the</strong> macro-structural<br />

obstacles, as well as an implementation calendar <strong>and</strong> budgets;<br />

Horizontal (communication, monitor<strong>in</strong>g etc.) <strong>and</strong> methodological aspects.<br />

What followed was not exactly <strong>in</strong> <strong>the</strong> spirit of political assumptions. The way <strong>in</strong> which th<strong>in</strong>gs<br />

will evolve <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g years could improve <strong>the</strong> Romanian reality drama, but only if <strong>the</strong><br />

macroeconomic management paradigm changes. However, this would mean that Romania<br />

will cease to be a national experiment, a territory where great conquerors play, an area of<br />

poverty <strong>and</strong> exterm<strong>in</strong>ation of people, a space of resources’ exhaustion, a chessboard on <strong>the</strong><br />

labor market (where pawns fall one by one)…<br />

<br />

STANDARD OF LIVING AT EUROPEAN LEVEL.<br />

Poverty is not necessary a phenomenon separate from that of migration. Especially <strong>in</strong><br />

<strong>the</strong> modern times, poverty is a cause of migration. But, as a historical phenomenon, poverty is<br />

def<strong>in</strong>ed by <strong>the</strong> values <strong>and</strong> norms of society more than by <strong>the</strong> <strong>in</strong>dividual needs of people<br />

suffer<strong>in</strong>g from <strong>the</strong> syndrome. Poverty is related to <strong>the</strong> manner <strong>in</strong> which <strong>the</strong> state <strong>in</strong>tends to<br />

protect its citizens, <strong>and</strong> <strong>the</strong> poverty forms are temporally nuanced, often adapt<strong>in</strong>g to <strong>the</strong><br />

peculiarities of <strong>the</strong> moment.<br />

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Contemporary Europe, mixed between conceptual clarifications <strong>and</strong> concrete<br />

placement between <strong>the</strong> political right <strong>and</strong> left, seems not to be will<strong>in</strong>g to give up <strong>the</strong> symbol<br />

of social economy, but it cannot be a 100% market economy. The reality shows that<br />

resources, regardless <strong>the</strong>ir nature, are <strong>in</strong>sufficient, <strong>and</strong> <strong>the</strong> level of poverty <strong>in</strong>creased annually,<br />

reach<strong>in</strong>g alarm<strong>in</strong>g levels (accord<strong>in</strong>g to Eurostat, up to <strong>the</strong> equivalent of 60% of <strong>the</strong> average<br />

<strong>in</strong>comes of a state).<br />

The recent years determ<strong>in</strong>ed considerable changes <strong>in</strong> <strong>the</strong> system, <strong>the</strong> general <strong>and</strong><br />

particular causes of poverty went beyond traditional explanations, those dependent on <strong>the</strong><br />

<strong>in</strong>dividual or society. There is a mixture of <strong>in</strong>difference, carelessness, lack of <strong>in</strong>terest for<br />

ensur<strong>in</strong>g a m<strong>in</strong>imum of subsistence, but also <strong>the</strong> obvious concern of <strong>the</strong> new wealthy to widen<br />

<strong>the</strong> gap between <strong>the</strong>m <strong>and</strong> <strong>the</strong> new impoverished. Apparently, <strong>the</strong> economic <strong>and</strong> social polices<br />

appear to support <strong>the</strong> impoverished population, but <strong>in</strong> reality, <strong>the</strong> measures <strong>and</strong> actions have<br />

split <strong>the</strong> society <strong>and</strong> widened <strong>the</strong> gap between classes. The phenomenon is visible not only <strong>in</strong><br />

our country, but <strong>in</strong> most European states which raised economic problems to <strong>the</strong> EU.<br />

Table no. 2: Possible explanations for poverty (adapted after E.O.Wright)<br />

Causes of<br />

poverty<br />

Immanent,<br />

immutable<br />

Cont<strong>in</strong>gent<br />

Orig<strong>in</strong>s at <strong>in</strong>dividual level<br />

The model of racial <strong>in</strong>feriority,<br />

of genetic failure (with few<br />

followers among specialists,<br />

but spread among ord<strong>in</strong>ary<br />

people):<br />

- low <strong>in</strong>telligence<br />

The culture of poverty:<br />

- socio-cultural limitations that<br />

prevent <strong>the</strong> person to develop:<br />

low self-esteem, lack of<br />

values, laz<strong>in</strong>ess, lack of<br />

motivation...<br />

Orig<strong>in</strong>s at society level<br />

The exploitation of man by man:<br />

- <strong>the</strong> <strong>in</strong>terest of <strong>the</strong> dom<strong>in</strong>ant class<br />

over <strong>the</strong> dom<strong>in</strong>ated class (pure<br />

capitalism)<br />

The devastations caused by social<br />

changes:<br />

- labor market transformations by<br />

<strong>the</strong> opportunities or constra<strong>in</strong>ts of<br />

<strong>the</strong> technical <strong>and</strong> globalization<br />

progress.<br />

At declarative level, <strong>the</strong> EU considers poverty <strong>and</strong> social exclusion an undesirable<br />

consequence of social <strong>and</strong> economic transformations, a break on <strong>the</strong> development, which<br />

requires an <strong>in</strong>itiative to improve social <strong>in</strong>tegration, a reduction <strong>in</strong> <strong>the</strong> speed of<br />

impoverishment, smaller gap between classes. If <strong>the</strong> measures are not implemented, <strong>the</strong><br />

Europe 2020 Strategy objectives rema<strong>in</strong> only on paper, <strong>and</strong> also <strong>the</strong> o<strong>the</strong>r Community<br />

objectives are doomed to failure. As a first solution, was proposed to enhance social<br />

<strong>in</strong>clusion, especially <strong>in</strong> <strong>the</strong> context of grow<strong>in</strong>g <strong>in</strong>security at <strong>the</strong> workplace:<br />

Table no.3: Level of social protection <strong>in</strong> EU<br />

Category of employees<br />

Highest level of<br />

social protection<br />

Lower level of<br />

social protection<br />

All employees Czech Republic Romania<br />

Employees with stable workplace F<strong>in</strong>l<strong>and</strong> Lithuania<br />

Full-time job employees F<strong>in</strong>l<strong>and</strong> Lithuania<br />

Employees with work <strong>in</strong>terrupted dur<strong>in</strong>g a Czech Republic Romania<br />

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year<br />

Employees with <strong>in</strong>tensive work<br />

Romania<br />

Basic profession tra<strong>in</strong><strong>in</strong>g or lower F<strong>in</strong>l<strong>and</strong> Romania<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

Table no. 4: Selected employment data for 12 EU Member States, 2010<br />

Temporary<br />

work<br />

% of<br />

dependent<br />

Parttime<br />

work<br />

% of<br />

total<br />

Unemployment<br />

rate<br />

% of labour<br />

force<br />

Youth<br />

unemployment<br />

% of youth<br />

labour force<br />

Long term<br />

unemployment<br />

% of total<br />

unemployment<br />

Employment<br />

rate<br />

% of<br />

work<strong>in</strong>g age<br />

population<br />

Bulgaria 4.5 1.7 10.9 23.2 4.8 52.0<br />

France 15.0 13.6 9.3 22.5 40.1 64.0<br />

Germany 14.7 21.7 7.2 9.7 47.4 71.2<br />

Greece 12.8 8.8 12.7 32.9 45.0 59.6<br />

Irel<strong>and</strong> 9.3 24.8 13.9 28.7 49.0 60.4<br />

Italy 12.8 16.3 8.5 27.9 48.5 56.9<br />

Latvia 6.8 9.7 18.7 34.5 8.4 65.3<br />

Ne<strong>the</strong>rl<strong>and</strong>s 18.5 37.1 4.5 8.7 28.6 74.7<br />

Pol<strong>and</strong> 27.3 8.7 9.7 23.7 25.5 59.3<br />

Spa<strong>in</strong> 24.9 12.4 20.2 41.6 45.1 59.4<br />

Sweden 15.8 22.3 8.5 25.2 16.6 72.7<br />

UK 6.2 24.6 7.9 19.1 32.6 70.3<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

False workplaces, seasonal work, occasional or unofficial, often between <strong>the</strong> gray <strong>and</strong><br />

black zone of <strong>the</strong> labor market, def<strong>in</strong>e precarious employment. Precarious work tends to<br />

exp<strong>and</strong>, because of <strong>the</strong> lack of courage <strong>in</strong> employees, often fac<strong>in</strong>g unnecessary risks, <strong>in</strong> <strong>the</strong><br />

absence of social support, dignity <strong>and</strong> self-respect.<br />

Table no. 5: Perceptions of precarious forms of employment<br />

Not<br />

precarious<br />

Slightly<br />

precarious<br />

More<br />

precarious<br />

Most<br />

precarious<br />

Informal/Undeclared 1% 3% 11% 83%<br />

Bogus self-employment 1% 4% 28% 63%<br />

Casual 2% 7% 29% 59%<br />

Zero hours 4% 8% 20% 54%<br />

Temporary agency 4% 24% 37% 29%<br />

Seasonal 8% 32% 34% 24%<br />

Fixed term 13% 31% 38% 14%<br />

Posted 16% 31% 36% 12%<br />

Part time 27% 41% 22% 5%<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

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Table no.6: Sectors <strong>in</strong> 12 Member States <strong>and</strong> perceptions of <strong>the</strong>ir degree of<br />

precariousness, 2011 (% of survey responses)<br />

Not<br />

precarious<br />

Slightly<br />

precarious<br />

More<br />

precarious<br />

Highly<br />

precarious<br />

Clean<strong>in</strong>g 4 15 34 43<br />

Construction 3 20 35 40<br />

Agriculture 4 17 41 36<br />

Hotels, cater<strong>in</strong>g <strong>and</strong> tourism 3 18 45 31<br />

Private security services 9 26 38 23<br />

Retail 7 39 41 9<br />

Transport 11 45 35 5<br />

Not for profit sector 13 39 31 7<br />

Private health care 22 41 27 5<br />

Logistics 17 52 23 4<br />

Public sector education 40 37 16 2<br />

Public sector health 39 39 15 2<br />

Information technology 42 44 9 1<br />

Public sector adm<strong>in</strong>istration 58 27 9 1<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

Table no. 7: Groups of workers perceived as be<strong>in</strong>g at risk of precarious work (%<br />

of survey responses)<br />

Not<br />

precarious<br />

Slightly<br />

precarious<br />

More<br />

precarious<br />

Highly<br />

precarious<br />

Undocumented migrants 2 2 6 83<br />

Third country migrant women 2 7 33 55<br />

workers<br />

Third country migrants 2 11 43 40<br />

Young workers 7 19 33 37<br />

Older women workers 12 22 37 24<br />

Tra<strong>in</strong>ees 10 26 36 24<br />

Interns 14 27 32 22<br />

Apprentices 15 41 25 14<br />

Work<strong>in</strong>g students 14 40 27 14<br />

Women workers 13 32 37 13<br />

Older workers 15 31 38 11<br />

Economically dependent<br />

11 32 40 11<br />

autonomous workers<br />

Women who are pregnant or 20 32 34 9<br />

return<strong>in</strong>g from maternity leave<br />

Workers with car<strong>in</strong>g<br />

responsibilities 13 38 35 8<br />

Public sector workers 52 28 7 2<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

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The most affected categories are: undocumented migrants; third country nationals;<br />

migrants; young workers; older workers; disabled workers <strong>and</strong> women: with children,<br />

particularly if s<strong>in</strong>gle parents, <strong>in</strong> part-time work, with low levels of skills, <strong>in</strong> low paid jobs, <strong>in</strong><br />

female dom<strong>in</strong>ated sectors, gender discrim<strong>in</strong>ation – shorter length of service; more likely to be<br />

<strong>in</strong> non-st<strong>and</strong>ard relationships…<br />

Table no. 8: Mapp<strong>in</strong>g forms of precarious work<br />

Job<br />

security<br />

Job<br />

conversion<br />

Work<strong>in</strong>g<br />

time<br />

limits<br />

Discrim<strong>in</strong>ation<br />

protection<br />

Pensions<br />

Welfare<br />

Tra<strong>in</strong><strong>in</strong>g<br />

Decent Repre-<br />

Average<br />

Pay sen-<br />

tation<br />

rat<strong>in</strong>gs<br />

Fixed term 3.1 2.2 4.6 4.7 4.4 4.5 2.6 4.0 4.2 3.8<br />

Part-time<br />

<strong>in</strong>def<strong>in</strong>ite<br />

3.2 2.3 4.5 4.8 4.4 4.6 2.6 3.8 4.3 3.8<br />

Full-time<br />

<strong>in</strong>def<strong>in</strong>ite<br />

3.8 2.3 4.7 4.8 4.4 4.8 2.3 4.4 4.0 3.9<br />

Average<br />

rat<strong>in</strong>gs<br />

2.6 2.0 3.4 3.9 3.4 3.6 2.0 2.9 3.4 3.0<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

Table no. 9: Mapp<strong>in</strong>g by <strong>in</strong>dividual characteristics<br />

Informal 1.1 1.3 1.0 1.4 1.2 1.4 1.1 1.1 1.3 1.2<br />

Bogus<br />

selfemployed<br />

1.2 1.4 1.3 2.5 2.9 2.4 1.3 1.4 1.2 1.7<br />

Zero hours 1.7 1.5 2.3 3.8 2.9 3.2 1.7 2.6 2.5 2.5<br />

Casual 2.4 1.8 3.0 3.7 2.9 3.4 1.9 2.6 3.0 2.7<br />

Teleworkers<br />

2.5 2.1 3.7 4.5 3.9 4.1 2.3 2.8 3.4 3.3<br />

Posted 2.6 1.7 4.4 4.3 3.7 3.9 2.7 3.0 3.5 3.3<br />

Seasonal 2.4 1.9 3.9 4.4 3.7 4.0 2.3 3.5 3.9 3.3<br />

Agency 3.0 2.0 4.3 4.7 4.0 4.5 2.7 4.0 3.8 3.7<br />

Job<br />

security<br />

Work<strong>in</strong>g<br />

time<br />

limits<br />

Job<br />

conversion<br />

Discrim<strong>in</strong>ation<br />

protection<br />

Pensions<br />

Welfare Tra<strong>in</strong><strong>in</strong>g Decent Repre-<br />

Average<br />

Pay sen-<br />

tation<br />

rat<strong>in</strong>gs<br />

Third<br />

country<br />

3.1 2.4 4.2 4.6 3.8 3.9 2.7 4.0 3.5 3.6<br />

Young<br />

women<br />

3.1 2.1 4.4 4.7 3.8 4.2 2.8 3.4 4.2 3.6<br />

Young<br />

men<br />

3.4 2.5 4.4 4.7 3.9 4.3 2.8 3.5 4.2 3.7<br />

Migrants 3.2 2.5 4.7 4.7 4.2 4.0 2.8 4.0 3.9 3.8<br />

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women<br />

Older<br />

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3.5 2.9 4.4 4.8 4.0 4.1 2.8 3.7 4.1 3.8<br />

3.3 2.5 4.7 4.6 4.2 4.5 2.9 3.8 4.4 3.9<br />

Adult men 3.6 2.7 4.5 4.8 4.5 4.6 3.0 3.9 4.4 4.0<br />

Older men 3.6 2.8 4.7 4.6 4.4 4.6 2.9 4.1 4.4 4.0<br />

Average 3.3 2.6 4.5 4.7 4.1 4.3 2.8 3.8 4.1 3.8<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

<br />

POVERTY IN ROMANIA.<br />

In Romania, poverty is a natural state. N<strong>in</strong>e <strong>in</strong> ten Romanians feel threatened by<br />

poverty.<br />

Official data (Eurostat) <strong>in</strong> 2009 was plac<strong>in</strong>g six of <strong>the</strong> eight regions of Romania<br />

among <strong>the</strong> poorest <strong>in</strong> <strong>the</strong> EU, with buy<strong>in</strong>g power <strong>in</strong> half of that of <strong>the</strong> EU<br />

Table no. 10: GDP per capita, expressed<br />

Region<br />

St<strong>and</strong>ard buy<strong>in</strong>g power, expressed % of<br />

<strong>the</strong> European average<br />

GDP per capita<br />

EUR<br />

North-East 29 6.900<br />

South-West<br />

36 8.400<br />

Oltenia<br />

South-East 38 8.900<br />

South Muntenia 40 9.500<br />

North-West 43 10.100<br />

Center 46 10.700<br />

West 52 12.100<br />

Bucharest-Ilfov 63 26.100<br />

Sources: Eurostat<br />

In 2010, our country’s GDP stood at 46% of EU average; 8.89 million Romanians<br />

were at risk of poverty <strong>and</strong> social exclusion. Over 40% (European average 23%) of<br />

Romanians were part of one of <strong>the</strong>se three categories: at risk of poverty, with severe material<br />

shortage or all family members unemployed. One <strong>in</strong> three Romanians faced severe material<br />

deprivation, while only 1 <strong>in</strong> 10 European has been <strong>in</strong> this situation. Those most at risk of<br />

poverty were children, account<strong>in</strong>g for 49%, followed by <strong>the</strong> elderly (over 65 years old)<br />

account<strong>in</strong>g for 40% <strong>and</strong> <strong>the</strong> work<strong>in</strong>g age population (18-64 years old) with a share of 39.7%.<br />

Less than five million Romanians were employed, support<strong>in</strong>g by <strong>the</strong> taxes paid <strong>the</strong><br />

pensioners, children, people work<strong>in</strong>g on <strong>the</strong> black or gray market <strong>and</strong> those unable or<br />

unwill<strong>in</strong>g to work. About five million pensioners (even though <strong>the</strong> retirement age was raised<br />

to 63 years old for women <strong>and</strong> 65 for men) cost <strong>the</strong> Romanian state about 9% of <strong>the</strong> GDP.<br />

In 2011 <strong>the</strong> average monthly salary was around EUR 450. Significant was <strong>the</strong><br />

contribution of Romanians work<strong>in</strong>g abroad, of about 2% of GDP.<br />

Nowadays (Eurostat data) 1.5 million Romanians live under <strong>the</strong> subsistence level,<br />

about one third are children. Half of <strong>the</strong> children under 18 years old are at risk of poverty <strong>and</strong><br />

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social exclusion. In <strong>the</strong> early 2012, <strong>the</strong> average monthly salary was a bit higher than EUR<br />

160, which offers real prospects of poverty expansion.<br />

In such conditions, Romanians leav<strong>in</strong>g <strong>the</strong> country <strong>in</strong> order to work at a lower level<br />

than <strong>the</strong>ir preparation <strong>in</strong> o<strong>the</strong>r EU countries where wages exceed <strong>the</strong> expectations <strong>in</strong> <strong>the</strong><br />

country is not an anomaly.<br />

<br />

THE PROSPECTS OF THE MIGRATION POLICY UNDER THE CURRENT<br />

DEMOGRAPHIC CONTEXT IN ROMANIA.<br />

Migration is an eternal phenomenon; it existed s<strong>in</strong>ce <strong>the</strong> primitive people moved from<br />

one place to ano<strong>the</strong>r, ma<strong>in</strong>ly to get better liv<strong>in</strong>g conditions – access to food <strong>and</strong> safer hous<strong>in</strong>g.<br />

The reasons of migration at present are more or less <strong>the</strong> same, of course translated <strong>in</strong> <strong>the</strong><br />

contemporary existential conditions. Will <strong>the</strong> future add at <strong>in</strong>dividual level <strong>in</strong>tr<strong>in</strong>sic <strong>and</strong><br />

extr<strong>in</strong>sic motivations fundamentally different from <strong>the</strong> ones already established?<br />

THE PRESENT SOCIAL AND ECONOMIC CONTEXT.<br />

In <strong>the</strong> contemporary social <strong>and</strong> economic situation, <strong>the</strong> explanations of migration have<br />

to be sought <strong>in</strong> <strong>the</strong> causes manifested globally, at European, regional, local, economic,<br />

f<strong>in</strong>ancial, political, demographical, cultural, educational, military… level.<br />

A world <strong>in</strong> cont<strong>in</strong>uous numerical growth <strong>and</strong> qualitative <strong>and</strong> structural diversification<br />

often occupies irrationally <strong>and</strong> stifl<strong>in</strong>gly an area, dra<strong>in</strong><strong>in</strong>g its resources. Labor <strong>in</strong>competence,<br />

poor qualified personnel are realities of <strong>the</strong> contemporary labor market. The immediate<br />

solution, apparently <strong>the</strong> simplest, is <strong>the</strong> rapid replacement with workers brought from o<strong>the</strong>r<br />

states, if possible younger, because Europe’s population is an aged one. Obviously, such a<br />

measure can have a profound impact, with consequences equally positive <strong>and</strong> negative, on <strong>the</strong><br />

migration management policies.<br />

MIGRATION IN ROMANIA.<br />

In <strong>the</strong> case of temporary migration, <strong>the</strong>re were always professions which were<br />

practiced <strong>in</strong> o<strong>the</strong>r places than <strong>the</strong> orig<strong>in</strong>al ones, as transhumance is a national characteristic,<br />

<strong>and</strong> <strong>the</strong> agricultural, construction, sometimes tourism labor is requir<strong>in</strong>g more personnel than<br />

what can be found at local level. In <strong>the</strong> recent years, temporary migration extended to certa<strong>in</strong><br />

<strong>in</strong>dustries, companies mov<strong>in</strong>g <strong>the</strong>ir employees <strong>in</strong> different localities over <strong>the</strong> years, where<br />

<strong>the</strong>y earned auctions or found work (reject<strong>in</strong>g from <strong>the</strong> start <strong>the</strong> idea of work<strong>in</strong>g with <strong>the</strong><br />

locals).<br />

Until <strong>the</strong> ‘90s, Romanians were really pleased with <strong>the</strong> permanent migration from<br />

villages to cities. Recently, <strong>the</strong> opposite phenomenon was observed, <strong>the</strong> movement of people<br />

from cities to <strong>the</strong> cradle of rural civilization <strong>and</strong> not only <strong>the</strong>y registered <strong>the</strong>ir papers <strong>and</strong><br />

started liv<strong>in</strong>g <strong>in</strong> villages, but <strong>the</strong>y also started to work <strong>the</strong>re. There is no wonder than <strong>in</strong> <strong>the</strong><br />

recent years, <strong>the</strong> percent of people liv<strong>in</strong>g <strong>in</strong> rural areas is over 40%, <strong>the</strong> census register<strong>in</strong>g a<br />

percentage of 47.2% of <strong>the</strong> population. If <strong>in</strong> <strong>the</strong> socialist period <strong>the</strong> migration from agriculture<br />

to <strong>in</strong>dustry was encouraged, now is not <strong>the</strong> case any longer.<br />

But, it could be established a migration policy strongly related to <strong>the</strong> economic <strong>and</strong><br />

social development at local, regional, national, EU level…<br />

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MIGRATION AS EMIGRATION AND IMMIGRATION.<br />

Tomorrow’s society will certa<strong>in</strong>ly witness a multidirectional flow of spontaneous <strong>and</strong><br />

organized movement of persons of work<strong>in</strong>g age, with an accelerated rate at <strong>the</strong> extent of <strong>the</strong><br />

impoverishment of those countries prone to give <strong>in</strong> <strong>the</strong>ir natural resources <strong>and</strong> dismantl<strong>in</strong>g of<br />

any remnants of economic development.<br />

Will <strong>the</strong> future cont<strong>in</strong>ue on <strong>the</strong> same coord<strong>in</strong>ates as <strong>the</strong> current ones?<br />

Will <strong>the</strong> free movement of <strong>in</strong>dividuals be supported or it will be opted for a controlled<br />

displacement, censored by various criteria <strong>in</strong> <strong>the</strong> spirit of some protectionist policies?<br />

Will <strong>the</strong> balance between <strong>the</strong> number or immigrants <strong>and</strong> emigrants be equilibrated?<br />

Will <strong>the</strong> families of Romanians with members work<strong>in</strong>g abroad become a majority?<br />

Who will – on <strong>the</strong> Romanian labor market – replace <strong>the</strong> Romanians left to work<br />

abroad?<br />

How will <strong>the</strong> Romanian immigrants be <strong>in</strong>volved <strong>in</strong> <strong>the</strong> economy of <strong>the</strong> adoptive states,<br />

<strong>and</strong> <strong>the</strong> Romanian emigrants?<br />

What educational <strong>and</strong> processional structure will prevail among <strong>the</strong> Romanian<br />

immigrants, <strong>and</strong> respectively of <strong>the</strong> immigrants <strong>in</strong> Romania?<br />

Which will be <strong>the</strong> favorite emigration areas for Romanians?<br />

Under what auspices will <strong>the</strong> EU legislative frame be drafted, what about <strong>the</strong><br />

Romanian one, <strong>in</strong> <strong>the</strong> context of European exhaustion due to <strong>the</strong> extension of <strong>the</strong><br />

longest <strong>and</strong> most difficult f<strong>in</strong>ancial <strong>and</strong> economic, structural <strong>and</strong> moral post-war crisis?<br />

What k<strong>in</strong>d of contribution will <strong>the</strong>se persons have <strong>in</strong> <strong>the</strong> development of <strong>the</strong> adoption<br />

economies?<br />

To what sectors or bus<strong>in</strong>ess sectors will <strong>the</strong> poor or starv<strong>in</strong>g people turn <strong>in</strong> <strong>the</strong><br />

adoption states?<br />

Which will be <strong>the</strong> consequences on short <strong>and</strong> long term on <strong>the</strong> personal lives of those<br />

departed, or on <strong>the</strong>ir family members, left home?<br />

The series of questions is not exhaustive. Only that <strong>the</strong> documented answers will take<br />

<strong>in</strong>to account <strong>the</strong> official statistics, which might be more or less close to reality, but will not<br />

necessarily be consistent with people’s needs.<br />

The phenomenon of migration, temporary, transient or permanent, acquires high<br />

significance, ei<strong>the</strong>r at <strong>in</strong>dividual or mass level. In <strong>the</strong> case <strong>in</strong> which movement transcends our<br />

national boundaries <strong>the</strong> adjustment problems become bigger. No matter how many <strong>the</strong><br />

practical <strong>in</strong>struments used for transpos<strong>in</strong>g <strong>the</strong>oretical concepts <strong>in</strong>to reality, it is very hard to<br />

meet all needs of <strong>the</strong> person displaced from his/her home environment <strong>and</strong> <strong>in</strong>cluded <strong>in</strong> a<br />

different organizational, economic <strong>and</strong> social climate. There will always exist unsolved, or<br />

worse, unsolvable aspects – because of subjective ra<strong>the</strong>r than objective reasons:<br />

Individual’s status (refugee, displaced for economic reasons…) at both absolute level,<br />

as compared to <strong>the</strong> local citizens;<br />

Knowledge of <strong>the</strong> language of <strong>the</strong> adoption country, as well as of <strong>the</strong> cultural customs<br />

<strong>and</strong> behavior;<br />

Access to national systems of education, health <strong>and</strong> social health <strong>in</strong>surance;<br />

Free or conditional entry on <strong>the</strong> labor market;<br />

Homestead right;<br />

Transformation of family relationships;<br />

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Misunderst<strong>and</strong><strong>in</strong>g or non-acceptance of social norms;<br />

Level of tolerance;<br />

Capacity for learn<strong>in</strong>g <strong>and</strong> liv<strong>in</strong>g <strong>in</strong> multiculturalism;<br />

Speed of response <strong>and</strong> adaptation to changes <strong>in</strong> <strong>the</strong> adoption society etc.<br />

MIGRANT’S PSYCHOLOGICAL PROFILE.<br />

In <strong>the</strong> majority of cases, <strong>the</strong> migrant is forced to separate from his/her native l<strong>and</strong>, <strong>and</strong><br />

is not pushed forward by an adventurous spirit. Of course, <strong>the</strong>re is a relatively <strong>in</strong>significant<br />

segment among migrants who leave <strong>in</strong> order to meet <strong>the</strong>ir need for knowledge through<br />

experience <strong>in</strong> <strong>the</strong> most pragmatic way.<br />

From this po<strong>in</strong>t of view, he/she can be a permanent migrant (who wishes to change his<br />

country <strong>and</strong> citizenship/nationality, accompanied by family), temporary immigrant (for<br />

economic reasons, killed worker or bus<strong>in</strong>essman or manager <strong>in</strong> lead<strong>in</strong>g a mult<strong>in</strong>ational<br />

subsidiary), displaced (by expulsion, repatriation, transfer, refugee on political, social,<br />

religious, racial grounds).<br />

Generally, does <strong>the</strong> migrant know<strong>in</strong>gly weight <strong>the</strong> advantages <strong>and</strong> disadvantages of<br />

his/her leav<strong>in</strong>g? The tendency would be to give a positive response, precisely because such<br />

th<strong>in</strong>k<strong>in</strong>g <strong>and</strong> turmoil take place. But, <strong>in</strong> reality, <strong>the</strong> <strong>in</strong>dividual <strong>in</strong> dilemma does not have<br />

access to all data <strong>and</strong> <strong>in</strong>formation he/she would need <strong>in</strong> order to take such a fundamental<br />

decision.<br />

THE PRESENT DEMOGRAPHIC FRAME.<br />

The population of Romania, <strong>in</strong> a permanent decrease, does not register more over 20<br />

million people liv<strong>in</strong>g <strong>in</strong> country or abroad. This negative growth should not be expla<strong>in</strong>ed by a<br />

phase of approximately two decades of economic development, on <strong>the</strong> contrary. We can see<br />

<strong>the</strong> results of very few motivat<strong>in</strong>g policies – low st<strong>and</strong>ard of liv<strong>in</strong>g, little <strong>in</strong>terest for <strong>the</strong><br />

quality of life <strong>and</strong> health, lack of <strong>in</strong>terest for form<strong>in</strong>g a family, discrim<strong>in</strong>ation aga<strong>in</strong>st woman<br />

on <strong>the</strong> labor market (not de jure, but de facto), <strong>the</strong> generalization of families formed of young<br />

people with high education with only one child compared with families formed of people with<br />

very few years of school <strong>and</strong> who do not stop at only two children. The family policies have<br />

focused on everyth<strong>in</strong>g but health, education <strong>and</strong> tra<strong>in</strong><strong>in</strong>g, <strong>in</strong>clusion on <strong>the</strong> labor market, <strong>the</strong><br />

alignment of <strong>the</strong> population age balance (few children <strong>and</strong> youngsters, old people who retire<br />

naturally or helped by social policies, active population dim<strong>in</strong>ished because of legal or illegal<br />

migrants)…<br />

<br />

LEGAL FRAMEWORK AND MIGRATION POLICIES.<br />

Romania’s accession to <strong>the</strong> various community <strong>and</strong> world structures caused its<br />

legislation to adapt to <strong>the</strong> <strong><strong>in</strong>ternational</strong> legal requirements. There have been made important<br />

steps <strong>in</strong> <strong>the</strong> regulation of free movement of labor force, of <strong>the</strong> refugees, temporary migrants,<br />

legal <strong>and</strong> illegal migrants’ status etc…<br />

It is important to cont<strong>in</strong>ue to support <strong>the</strong>se policies of regulat<strong>in</strong>g <strong>and</strong> controll<strong>in</strong>g <strong>the</strong><br />

migrant flows, especially <strong>in</strong> a time of crisis, of <strong><strong>in</strong>ternational</strong> cooperation <strong>and</strong> when <strong>the</strong>re is an<br />

<strong>in</strong>terest <strong>in</strong> streng<strong>the</strong>n<strong>in</strong>g <strong>the</strong> legislation on legal <strong>and</strong> illegal migration of foreign employees, as<br />

well as those policies facilitat<strong>in</strong>g <strong>the</strong> migrants’ <strong>in</strong>tegration <strong>in</strong> society.<br />

67


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

In order to implement migration policies, <strong>the</strong>re should be established <strong>the</strong> major<br />

coord<strong>in</strong>ates of <strong>the</strong> social <strong>and</strong> economic policies, ei<strong>the</strong>r on <strong>the</strong> same reasons as it has been so<br />

far or on fundamentally different pr<strong>in</strong>ciples. This is where government <strong>in</strong>terests come <strong>in</strong>,<br />

which will show <strong>in</strong>terest or not for <strong>the</strong> <strong>in</strong>dividual or collective, voluntary or forced migration<br />

(<strong>in</strong>ternal conflicts, natural disasters, persecution…), humanitarian migration, migration of <strong>the</strong><br />

capital <strong>in</strong>vestors, contract labor migration (as <strong>in</strong> <strong>the</strong> USA) <strong>and</strong> migration for personal reasons<br />

(economic, political, religious, racial…).<br />

Also through <strong>the</strong> migration policies should be established, aga<strong>in</strong> depend<strong>in</strong>g on <strong>the</strong><br />

govern<strong>in</strong>g class <strong>in</strong>terests, <strong>the</strong> consequences of <strong>the</strong> migration flow, first at <strong>the</strong> level of <strong>the</strong><br />

countries of orig<strong>in</strong> <strong>and</strong> those of adoption, <strong>the</strong>n at <strong>the</strong> third country’s level, but most<br />

importantly at <strong>the</strong> migrant’s level <strong>and</strong> his/her family.<br />

CONCLUSIONS AND IMPLICATIONS<br />

If <strong>the</strong> EU <strong>and</strong> national decision makers are motivated by good <strong>in</strong>tentions, <strong>the</strong>y will<br />

know what steps to take <strong>in</strong> order to create new, secure <strong>and</strong> well-paid jobs, to offer people<br />

stability, psychological comfort <strong>and</strong> well-motivated engagement <strong>in</strong> activity. In this way <strong>the</strong>re<br />

will be achieved not only <strong>the</strong> Europe 2020 objectives, but also <strong>the</strong> strong fundamentals for a<br />

policy of stimulat<strong>in</strong>g <strong>the</strong> birth rate, which shall tip <strong>the</strong> balance of births <strong>and</strong> deaths.<br />

The only susta<strong>in</strong>able way for <strong>the</strong> population has to be found <strong>in</strong> a demographic policy<br />

designed by objectives, not primarily depend<strong>in</strong>g on resources. Maybe this way Romania will<br />

not become <strong>in</strong> forty years <strong>the</strong> country with <strong>the</strong> oldest population <strong>in</strong> Europe, precisely because<br />

<strong>the</strong> economy rema<strong>in</strong>s poor, <strong>the</strong> emigration is high as well as <strong>the</strong> immigration from countries<br />

<strong>in</strong> <strong>the</strong> Far East.<br />

It would be <strong>in</strong>terest<strong>in</strong>g to cont<strong>in</strong>ue <strong>the</strong> studies from ano<strong>the</strong>r perspective than that of <strong>the</strong><br />

past years, with an orientation towards <strong>the</strong> economic <strong>and</strong> human development <strong>and</strong> <strong>in</strong> <strong>the</strong> same<br />

time with respect <strong>and</strong> responsibility for <strong>the</strong> public money <strong>and</strong> <strong>the</strong> <strong>in</strong>vestments <strong>in</strong> <strong>the</strong> economy.<br />

REFERENCES<br />

1. Michel Be<strong>in</strong>e, Frédérick Docquier; Croissance et convergence des régions _ Théorie;<br />

faits et déterm<strong>in</strong>ants, (2000), De Boeck Université, Bruxelles<br />

2. Dumitru S<strong>and</strong>u, Locuirea temporară în stră<strong>in</strong>ătate. Migraţia economică a românilor<br />

1990-2006, (2006), Bucureşti, FSD<br />

3. Cătăl<strong>in</strong> Zamfir (coord.), Situaţie sărăciei în România. Politici suprapuse, UNDP,<br />

2001<br />

4. Elena Zamfir (coord.), Ilie Bădescu, Cătăl<strong>in</strong> Zamfir, Starea societăţii româneşti după<br />

10 ani de tranziţie, (2000), ditura Expert, Bucureşti<br />

5. Roel Jennissen, Ethnic Migration <strong>in</strong> Central <strong>and</strong> Eastern Europe: Its Historical<br />

Beckground <strong>and</strong> Contemporary Flows, Studies <strong>in</strong> Ethnicity <strong>and</strong> Nationalism, volume<br />

11, Issue 2, October 2011<br />

6. Sami Mahroum, Highly Skilled Globetrotters: Mapp<strong>in</strong>g <strong>the</strong> International Migration of<br />

Human Capital, R&D Management, Vol.30, Issue 1, January 2000<br />

7. Marc C. Regets, Harriet Orcutt Duleep, Immigrants <strong>and</strong> Human-Capital Investment, <strong>in</strong><br />

American Economci Review – AER, 1999, Vol.89, no.2<br />

8. Erik Ol<strong>in</strong> Wright , Redesign<strong>in</strong>g Distribution: basic <strong>in</strong>come <strong>and</strong> stakeholder grants as<br />

cornerstones of a more egalitarian capitalism, by Bruce Ackerman, Ann Alstott <strong>and</strong><br />

Philippe van Parijs, with contributions by Barbara Bergmann, Irv Garf<strong>in</strong>kle, Chien-<br />

68


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Chung Huang , Wendy Naidich, Julian LeGr<strong>and</strong>, Carole Pateman, Guy St<strong>and</strong><strong>in</strong>g,<br />

Stuart White (London: Verso, 2005)<br />

9. Sonia McKey, Precarious work, <strong>in</strong> <strong>conference</strong> Europe 2020: Fight<strong>in</strong>g with Poverty<br />

<strong>and</strong> Social Exclusion of Workers, Conference <strong>in</strong> Warsaw, 20-22 April<br />

10. Stephan Portet, La pauvreté et consommation <strong>in</strong>térieure, dans la Conference Europe<br />

2020 : - - Combattre la pauvreté et l’exclusion sociale des travailleurs, Conférence en<br />

Varsovie, 20-22 Avril, soutenuée par la Commmunauté Européenne<br />

WEB<br />

1. http://www.polirom.ro/catalog/carte/sociologia-migratiei-teorii-si-studii-de-cazromanest-3356/<br />

2. http://www.cogitus.ro/politica/efecte-politice-ale-migratiei-rezultate-ale-unui-sondajcogitus<br />

3. http://www.firststepsproject.eu/web/content.asp?lng=ro&parent=POLICY&section=C<br />

omprehensive<br />

4. http://www.polirom.ro/catalog/carte/sociologia-migratiei-teorii-si-studii-de-cazromanest-3356/<br />

5. http://www.scribd.com/doc/28614059/Politici-Publice-<strong>in</strong>-Domeniul-Migratiei-<strong>in</strong>-<br />

Romania<br />

6. http://www.ziare.com/articole/saracie+romania<br />

7. http: //ec.europa.eu/romania/<br />

8. http://ec.europa.eu/commission_2010-2014/semeta/<strong>in</strong>dex_en.htm<br />

9. http://epp.eurostat.ec.europa.eu/portal/page/portal/statistics/search_database#<br />

10. http://epp.eurostat.ec.europa.eu/tgm/table.do?tab=table&<strong>in</strong>it=1&plug<strong>in</strong>=1&language=<br />

en&pcode=tsieb020<br />

11. http://lacoltulstrazii.wordpress.com/2012/02/15/recensamantul-si-politicile-publicefamilie-migratie-politici-regionale-alegeri/<br />

12. http://mighealth.net/ro/<strong>in</strong>dex.php/Refugiati_si_azilanti<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

IMPROVING THE ACCURACY OF MACROECONOMIC<br />

FORECASTS IN ROMANIA<br />

Bratu Mihaela<br />

Academy of Economic Studies Bucharest<br />

ABSTRACT<br />

We propose to improve <strong>the</strong> macroeconomic forecasts for some important <strong>in</strong>dicators by<br />

choos<strong>in</strong>g <strong>the</strong> best econometric model. We f<strong>in</strong>d out that ARMA processes are <strong>the</strong> most<br />

<strong>in</strong>dicated models to use <strong>in</strong> develop<strong>in</strong>g macroeconomic forecasts <strong>in</strong> Romania. Moreover, by<br />

comb<strong>in</strong><strong>in</strong>g <strong>the</strong> ARMA model with <strong>the</strong> one with lag we got a prediction for October 2011 with<br />

a higher degree of accuracy. Inflation rate, unemployment rate <strong>and</strong> <strong>in</strong>terest rate are some of<br />

<strong>the</strong> most important <strong>in</strong>dicators used at macroeconomic level. These variables present an<br />

important <strong>in</strong>terest for <strong>the</strong> central banks that establish <strong>the</strong> monetary policy (<strong>in</strong>flation target),<br />

but also for <strong>the</strong> government <strong>in</strong>terested <strong>in</strong> public policies. Macroeconomic model<strong>in</strong>g offers <strong>the</strong><br />

advantage of us<strong>in</strong>g more models to describe <strong>the</strong> evolution of a s<strong>in</strong>gle variable <strong>and</strong> also <strong>the</strong><br />

advantage of predict<strong>in</strong>g it. But it is important to choose <strong>the</strong> forecast with <strong>the</strong> higher degree of<br />

accuracy. Calculat<strong>in</strong>g some <strong>in</strong>dicators of accuracy we may know <strong>the</strong> best forecast that will be<br />

used to establish <strong>the</strong> macroeconomic policies. For all <strong>the</strong> analyzed variables <strong>in</strong> Romania,<br />

ARMA models generate more accurate forecasts than VAR(2) models or models with lags. We<br />

presented an orig<strong>in</strong>al way of build<strong>in</strong>g comb<strong>in</strong>ed forecasts, us<strong>in</strong>g <strong>the</strong> previous predictions<br />

based on <strong>the</strong> mentioned econometric models. So, we demonstrated that nonstructural<br />

forecast<strong>in</strong>g us<strong>in</strong>g ARMA models <strong>and</strong> <strong>the</strong> comb<strong>in</strong>ed forecast of ARMA with <strong>the</strong> model with lag<br />

are <strong>the</strong> best choice for monthly macroeconomic data series <strong>in</strong> Romania, even if structural<br />

forecast<strong>in</strong>g is based on complex models such as VAR ones.<br />

Keywords: forecasts, accuracy, ARMA models, <strong>in</strong>flation rate, unemployment rate,<br />

<strong>in</strong>terest rate, nonstructural forecast<strong>in</strong>g<br />

JEL Classification: E21, E27,C51, C53<br />

1. INTRODUCTION<br />

In establish<strong>in</strong>g <strong>the</strong> monetary policy, <strong>the</strong> deciders must take <strong>in</strong>to account <strong>the</strong> possible<br />

future evolution of some important macroeconomic variables as <strong>in</strong>flation rate, unemployment<br />

rate or <strong>in</strong>terest rate. This fact implies <strong>the</strong> knowledge of <strong>the</strong> predictions of <strong>the</strong>se <strong>in</strong>dicators. In<br />

econometrics we can build forecasts start<strong>in</strong>g from a valid model. The real problem appears<br />

when we have some alternative models <strong>and</strong> we must choose <strong>the</strong> one with <strong>the</strong> higher degree of<br />

accuracy.<br />

In this article, we modeled <strong>the</strong> three selected variables <strong>and</strong> we made predictions for<br />

<strong>the</strong>m. Us<strong>in</strong>g <strong>in</strong>dicators of accuracy we demonstrated that ARMA models generate <strong>the</strong> best<br />

forecasts <strong>in</strong> Romania.<br />

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2. LITERATURE REVIEW<br />

To assess <strong>the</strong> forecast accuracy, as well as <strong>the</strong>ir order<strong>in</strong>g, statisticians have developed<br />

several measures of accuracy. For comparisons between <strong>the</strong> MSE <strong>in</strong>dicators of forecasts,<br />

Granger <strong>and</strong> Newbold proposed a statistic. Ano<strong>the</strong>r statistic is presented by Diebold <strong>and</strong><br />

Mariano (1995) for comparison of o<strong>the</strong>r quantitative measures of errors. Diebold <strong>and</strong> Mariano<br />

test proposed <strong>in</strong> 1995 a test to compare <strong>the</strong> accuracy of two forecasts under <strong>the</strong> null<br />

hypo<strong>the</strong>sis that assumes no differences <strong>in</strong> accuracy. The test proposed by <strong>the</strong>m was later<br />

improved by Ashley <strong>and</strong> Harvey, who developed a new statistic based on a bootstrap<br />

<strong>in</strong>ference. Subsequently, Diebold <strong>and</strong> Christoffersen have developed a new way of measur<strong>in</strong>g<br />

<strong>the</strong> accuracy while preserv<strong>in</strong>g <strong>the</strong> co<strong>in</strong>tegrat<strong>in</strong>g relation between variables.<br />

Armstrong <strong>and</strong> Fildes (1995) showed that <strong>the</strong> purpose of measur<strong>in</strong>g an error of<br />

prediction is to provide <strong>in</strong>formation about <strong>the</strong> distribution of errors form <strong>and</strong> <strong>the</strong>y proposed to<br />

assess <strong>the</strong> prediction error us<strong>in</strong>g a loss function. They showed that it is not sufficient to use a<br />

s<strong>in</strong>gle measure of accuracy.<br />

S<strong>in</strong>ce <strong>the</strong> normal distribution is a poor approximation of <strong>the</strong> distribution of a lowvolume<br />

data series, Harvey, Leybourne, <strong>and</strong> Newbold improved <strong>the</strong> properties of small length<br />

data series, apply<strong>in</strong>g some corrections: <strong>the</strong> change of DM statistics to elim<strong>in</strong>ate <strong>the</strong> bias <strong>and</strong><br />

<strong>the</strong> comparison of this statistics not with normal distribution, but with <strong>the</strong> T-Student one.<br />

Clark evaluated <strong>the</strong> power of equality forecast accuracy tests , such as modified versions of<br />

<strong>the</strong> DM test or those used by or Newey <strong>and</strong> West, based on Bartlett core <strong>and</strong> a determ<strong>in</strong>ed<br />

length of data series.<br />

In literature, <strong>the</strong>re are several traditional ways of measurement, which can be ranked<br />

accord<strong>in</strong>g to <strong>the</strong> dependence or <strong>in</strong>dependence of measurement scale. A complete<br />

classification is made by Hyndman <strong>and</strong> Koehler (2005) <strong>in</strong> <strong>the</strong>ir reference study <strong>in</strong> <strong>the</strong> field,<br />

“Ano<strong>the</strong>r Look at Measures of Forecast Accuracy “:<br />

<br />

Scale-dependent measures<br />

The most used measures of scale dependent accuracy are:<br />

-> Mean-Square Error (MSE) = average ( e 2 t<br />

)<br />

-> Root Mean Square Error (RMSE) = MSE<br />

-> Mean Absolute Error (MAE) = average ( e<br />

t<br />

)<br />

-> Median Absolute Error (MdAE) = median ( e<br />

t<br />

)<br />

RMSE <strong>and</strong> MSE are commonly used <strong>in</strong> statistical model<strong>in</strong>g, although <strong>the</strong>y are<br />

affected by outliers more than o<strong>the</strong>r measures.<br />

<br />

Scale-<strong>in</strong>dependent errors:<br />

-> Measures based on percentage errors<br />

et<br />

The percentage error is given by: p<br />

t<br />

100<br />

X<br />

t<br />

The most common measures based on percentage errors are:<br />

* Mean Absolute Percentage Error (MAPE) = average ( p<br />

t<br />

)<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

* Median Absolute Percentage Error (MdAPE) = median ( p<br />

t<br />

)<br />

2<br />

* Root Mean Square Percentage Error (RMSPE) = geometric mean ( p<br />

t<br />

)<br />

2<br />

* Root Median Square Percentage Error (RMdSPE) = median ( p<br />

t<br />

)<br />

When X t<br />

takes <strong>the</strong> value 0, <strong>the</strong> percentage error becomes <strong>in</strong>f<strong>in</strong>ite or it is not def<strong>in</strong>ed<br />

<strong>and</strong> <strong>the</strong> measure distribution is highly skewed, which is a major disadvantage. Makridakis<br />

<strong>in</strong>troduced symmetrical measures <strong>in</strong> order to avoid ano<strong>the</strong>r disadvantage of MAPE <strong>and</strong><br />

MdAPE, for example, too large penaliz<strong>in</strong>g made to positive errors <strong>in</strong> comparison with <strong>the</strong><br />

negative ones.<br />

X<br />

t<br />

Ft<br />

* Mean Absolute Percentage Error (sMAPE) = average ( 200 )<br />

X F<br />

X<br />

t<br />

Ft<br />

* Symmetric Median Absolute Percentage Error (sMdAPE) = median ( 200 ),<br />

X F<br />

where F - forecast of<br />

t<br />

X<br />

t<br />

.<br />

-> Measures based on relative errors<br />

et<br />

*<br />

It is considered that rt<br />

, where e<br />

*<br />

t<br />

is <strong>the</strong> forecast error for <strong>the</strong> reference model.<br />

e<br />

t<br />

* Mean Relative Absolute Error (MRAE) = average ( r t<br />

)<br />

* Median Relative Absolute Error (MdRAE) = median ( r t<br />

)<br />

* Geometric Mean Relative Absolute Error (GMRAE) = geometric mean ( r t<br />

)<br />

A major disadvantage is <strong>the</strong> too low value for <strong>the</strong> error of benchmark forecast.<br />

->Relative measures<br />

RMSE<br />

For example, <strong>the</strong> relative RMSE is calculated: rel _ RMSE , where RMSEb<br />

is<br />

RMSEb<br />

<strong>the</strong> RMSE of “benchmark model”<br />

Relative measures can be def<strong>in</strong>ed for MFA MdAE, MAPE. When <strong>the</strong> benchmark<br />

model is a r<strong>and</strong>om walk, it is used rel_RMSE, which is actually Theil's U statistic. R<strong>and</strong>om<br />

walk or naive model is used <strong>the</strong> most, but it may be replaced with naive2 method, <strong>in</strong> which<br />

<strong>the</strong> forecasts are based on <strong>the</strong> latest seasonally adjusted values accord<strong>in</strong>g Makridakis,<br />

Wheelwright <strong>and</strong> Hyndman .<br />

t<br />

t<br />

<br />

Free-scale error metrics (resulted from divid<strong>in</strong>g each error at average error)<br />

Hyndman <strong>and</strong> Koehler (2005) <strong>in</strong>troduce <strong>in</strong> this class of errors “Mean Absolute Scaled<br />

Error” (MASE) <strong>in</strong> order to compare <strong>the</strong> accuracy of forecasts of more time series.<br />

In practice, <strong>the</strong> most used measures of forecast error are:<br />

<br />

Root Mean Squared Error (RMSE)<br />

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University of Bucharest<br />

RMSE <br />

1<br />

n<br />

n<br />

<br />

j1<br />

e<br />

2<br />

X<br />

( T<br />

0<br />

<br />

j,<br />

k)<br />

<br />

Mean error (ME)<br />

1<br />

ME <br />

n<br />

n<br />

<br />

j1<br />

e<br />

X<br />

( T<br />

0<br />

<br />

j,<br />

k)<br />

The sign of <strong>in</strong>dicator value provides important <strong>in</strong>formation: if it has a positive value,<br />

<strong>the</strong>n <strong>the</strong> current value of <strong>the</strong> variable was underestimated, which means expected average<br />

values too small. A negative value of <strong>the</strong> <strong>in</strong>dicator shows expected values too high on<br />

average.<br />

<br />

Mean absolute error (MAE)<br />

n<br />

1<br />

MAE eX<br />

( T0<br />

j,<br />

k)<br />

n j1<br />

These measures of accuracy have some disadvantages. For example, RMSE is affected<br />

by outliers. Armstrong <strong>and</strong> Collopy (2000) stress that <strong>the</strong>se measures are not <strong>in</strong>dependent of<br />

<strong>the</strong> unit of measurement, unless if <strong>the</strong>y are expressed as percentage. Fair, Jenk<strong>in</strong>s, Diebold<br />

<strong>and</strong> Baillie show that <strong>the</strong>se measures <strong>in</strong>clude average errors with different degrees of<br />

variability. The purpose of us<strong>in</strong>g <strong>the</strong>se <strong>in</strong>dicators is related to <strong>the</strong> characterization of<br />

distribution errors. Clements <strong>and</strong> Hendry have proposed a generalized version of <strong>the</strong> RMSE<br />

based on errors <strong>in</strong>tercorrelation, when at least two series of macroeconomic data are used. If<br />

we have two forecasts with <strong>the</strong> same mean absolute error, RMSE penalizes <strong>the</strong> one with <strong>the</strong><br />

biggest errors.<br />

U Theil’s statistic is calculated <strong>in</strong> two variants by <strong>the</strong> Australian Tresorery <strong>in</strong> order to<br />

evaluate <strong>the</strong> forecasts accuracy.<br />

The follow<strong>in</strong>g notations are used:<br />

a- <strong>the</strong> registered results<br />

p- <strong>the</strong> predicted results<br />

t- reference time<br />

e- <strong>the</strong> error (e=a-p)<br />

n- number of time periods<br />

U<br />

1<br />

<br />

n<br />

<br />

t 1<br />

n<br />

<br />

t 1<br />

a<br />

( a p )<br />

2<br />

t<br />

t<br />

<br />

t<br />

n<br />

<br />

t 1<br />

2<br />

f<br />

2<br />

t<br />

The more closer of one is U 1, <strong>the</strong> forecasts accuracy is higher.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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U<br />

2<br />

<br />

n1<br />

<br />

t1<br />

n1<br />

<br />

t 1<br />

f<br />

(<br />

t1<br />

a<br />

(<br />

t1<br />

a<br />

a<br />

t<br />

t1<br />

)<br />

at<br />

)<br />

a<br />

t<br />

2<br />

2<br />

If U 2 =1=> <strong>the</strong>re are not differences <strong>in</strong> terms of accuracy between <strong>the</strong> two forecasts to<br />

compare<br />

If U 2 <strong>the</strong> forecast to compare has a higher degree of accuracy than <strong>the</strong> naive one<br />

If U 2 >1=> <strong>the</strong> forecast to compare has a lower degree of accuracy than <strong>the</strong> naive one<br />

O<strong>the</strong>r authors, like Fildes R. <strong>and</strong> Steckler H. (2000) use ano<strong>the</strong>r criterion to classify<br />

<br />

X t<br />

<strong>the</strong> accuracy measures. If we consider, (k)<br />

<strong>the</strong> predicted value after k periods from <strong>the</strong><br />

orig<strong>in</strong> time t, <strong>the</strong>n <strong>the</strong> error at future time (t+k) is: e t<br />

( t k)<br />

. Indicators used to evaluate <strong>the</strong><br />

forecast accuracy can be classified accord<strong>in</strong>g to <strong>the</strong>ir usage. Thus, <strong>the</strong> forecast accuracy<br />

measurement can be done <strong>in</strong>dependently or by comparison with ano<strong>the</strong>r forecast.<br />

3. THE MODELS USED TO MAKE MACROECONOMIC FORECASTS<br />

The variables used <strong>in</strong> models are: <strong>the</strong> <strong>in</strong>flation rate calculated start<strong>in</strong>g from <strong>the</strong><br />

harmonized <strong>in</strong>dex of consumer prices, unemployment rate <strong>in</strong> BIM approach <strong>and</strong> <strong>in</strong>terest rate<br />

on short term. The last <strong>in</strong>dicator is calculated as average of daily values of <strong>in</strong>terest rates on <strong>the</strong><br />

market. The data series for <strong>the</strong> Romanian economy are monthly ones <strong>and</strong> <strong>the</strong>y are taken from<br />

Eurostat website for <strong>the</strong> period from february 1999 to october 2011. The <strong>in</strong>dicators are<br />

expressed <strong>in</strong> comparable prices, <strong>the</strong> reference base be<strong>in</strong>g <strong>the</strong> values from january 1999.<br />

After apply<strong>in</strong>g <strong>the</strong> ADF test (Augmented Dickey-Fuller test) for 1, 2 <strong>and</strong> 4 lags, we<br />

got that <strong>in</strong>terest rate series is stationary, while <strong>the</strong> <strong>in</strong>flation rate (denoted r<strong>in</strong>) <strong>and</strong> <strong>the</strong><br />

unemployment rate (denoted rsn) series have one s<strong>in</strong>gle unit root each of <strong>the</strong>m (see Appendix<br />

C). In order to stationarize <strong>the</strong> data we differenced <strong>the</strong> series, rezult<strong>in</strong>g stationary data series:<br />

ri<br />

rs<br />

t<br />

t<br />

r<strong>in</strong><br />

t<br />

rsn<br />

t<br />

r<strong>in</strong><br />

t 1<br />

rsn<br />

Tak<strong>in</strong>g <strong>in</strong>to account that our objective is <strong>the</strong> achievement of one-month-ahead<br />

forecasts for August, September <strong>and</strong> October 2011, we considered necessary to update <strong>the</strong><br />

models. We used two types of models: a VAR(2) model, an ARMA one <strong>and</strong> a model <strong>in</strong> which<br />

<strong>in</strong>flation <strong>and</strong> <strong>in</strong>terest rate are expla<strong>in</strong>ed us<strong>in</strong>g variables with lag. The models for each<br />

analyzed period are shown <strong>in</strong> <strong>the</strong> table below. We developed one-month-ahead forecasts<br />

start<strong>in</strong>g from <strong>the</strong>se models (see Appendix A), <strong>the</strong>n we evaluated <strong>the</strong>ir accuracy.<br />

t1<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Table 1 Models used for one-month-ahead forecasts<br />

Reference<br />

period of<br />

data series<br />

February<br />

1999-July<br />

2011<br />

February<br />

1999-<br />

August<br />

2011<br />

February<br />

1999-<br />

September<br />

2011<br />

VAR(2)<br />

RI = - 0.332549643*RI(-1) - 0.09857499949*RI(-2) + 0.6959845127*RD(-1) -<br />

0.3327243579*RD(-2) - 1.149402259*RS(-1) - 6.645103743*RS(-2) +<br />

0.1609208367<br />

RD = 0.03639407301*RI(-1) + 0.01505176501*RI(-2) + 0.7472206176*RD(-1) +<br />

0.08865293152*RD(-2) + 1.645267366*RS(-1) + 0.08076722019*RS(-2) +<br />

0.01458050352<br />

RS = 0.0001340429611*RI(-1) + 0.0009177472885*RI(-2) -<br />

0.001883934895*RD(-1) + 0.002434943796*RD(-2) + 0.009381493101*RS(-1) +<br />

0.1624923521*RS(-2) - 0.0002147805616<br />

RI = - 0.3123344702*RI(-1) - 0.0790328783*RI(-2) - 1.201638141*RS(-1) -<br />

6.690049339*RS(-2) + 0.6969093653*RD(-1) - 0.3324227192*RD(-2) +<br />

0.1522329367<br />

RS = 0.0001159284236*RI(-1) + 0.0009002358633*RI(-2) +<br />

0.009428300954*RS(-1) + 0.1625326272*RS(-2) - 0.001884763643*RD(-1) +<br />

0.002434673502*RD(-2) - 0.0002069954542<br />

RD = 0.03566791295*RI(-1) + 0.01434978199*RI(-2) + 1.647143759*RS(-1) +<br />

0.08238173503*RS(-2) + 0.7471873955*RD(-1) + 0.08864209619*RD(-2) +<br />

0.01489258624<br />

RI = - 0.2950275431*RI(-1) - 0.06113106597*RI(-2) - 1.235890563*RS(-1) -<br />

6.707442706*RS(-2) + 0.6833790828*RD(-1) - 0.319815167*RD(-2) +<br />

0.1449318154<br />

RS = - 3.100273337e-05*RI(-1) + 0.0007482542901*RI(-2) +<br />

0.009719094807*RS(-1) + 0.1626802922*RS(-2) - 0.001769895183*RD(-1) +<br />

0.002327638774*RD(-2) - 0.0001450108972<br />

RD = 0.03589036766*RI(-1) + 0.01457988307*RI(-2) + 1.646703495*RS(-1) +<br />

0.08215816926*RS(-2) + 0.7470134839*RD(-1) + 0.08880414745*RD(-2) +<br />

0.01479874122<br />

Reference period<br />

of data series<br />

February 1999-<br />

July 2011<br />

February 1999-<br />

August 2011<br />

February 1999-<br />

rit<br />

rs<br />

rd<br />

0 ,159 0,223 <br />

0 ,747<br />

t1<br />

1 0, 691 t<br />

t rs t t1<br />

0 ,941<br />

t rd t 1<br />

<br />

rit 0,157<br />

0,222<br />

ri t 1 1t<br />

rst 0,748<br />

rs t 1 0, 691 2t<br />

1<br />

2t<br />

rd t 0,941<br />

rd t 1 3t<br />

ri<br />

0 ,99<br />

t ri t t1<br />

t<br />

1 0, 98 t<br />

t<br />

ARMA<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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September 2011<br />

Reference period<br />

of data series<br />

February 1999-<br />

July 2011<br />

February 1999-<br />

August 2011<br />

February 1999-<br />

September 2011<br />

rs<br />

rd<br />

ri<br />

rd<br />

0 ,74<br />

1 0, 69 t<br />

t rs t t1<br />

0 ,94<br />

t rd t 1<br />

<br />

0 ,115<br />

0,215<br />

t rd t 1<br />

t<br />

0 ,098<br />

0,257<br />

ri<br />

t<br />

Models hav<strong>in</strong>g variables with lags<br />

<br />

t<br />

2 0, 264<br />

ri<br />

t t1<br />

rd t 0 ,098 0,258<br />

ri 2 0, 264<br />

ri<br />

ri<br />

0 ,113<br />

0,221<br />

t t 1<br />

t rd t 1<br />

<br />

rd t 0 ,098 0,257<br />

ri 2 0, 264ri<br />

ri<br />

0 ,11<br />

0,226<br />

t rd t 1<br />

t t1<br />

<br />

t<br />

t<br />

<br />

<br />

t<br />

t<br />

<br />

t<br />

Source: own calculations us<strong>in</strong>g EViews.<br />

In build<strong>in</strong>g <strong>the</strong> VAR models we check that <strong>the</strong> lag is 2 for stationarized variables,<br />

three of <strong>the</strong> criteria <strong>in</strong>dicat<strong>in</strong>g this fact (see Appendix B).<br />

The forecasts based on <strong>the</strong>se models are presented <strong>in</strong> Annex <strong>and</strong> <strong>the</strong>se are made for<br />

August, Septembre <strong>and</strong> October 2011 <strong>in</strong> <strong>the</strong> version of one-step-ahead forecasts.<br />

4. THE ASSESSMENT OF FORECASTS’ ACCURACY<br />

A generalization of Diebold-Mariano test (DM) is used to determ<strong>in</strong>e whe<strong>the</strong>r <strong>the</strong><br />

MSFE matrix trace of <strong>the</strong> model with aggregation variables is significantly lower than that of<br />

<strong>the</strong> model <strong>in</strong> which <strong>the</strong> aggregation of forecasts is done. If <strong>the</strong> MSFE determ<strong>in</strong>ant is used,<br />

accord<strong>in</strong>g Athanasopoulos <strong>and</strong> Vahid (2005), <strong>the</strong> DM test can not be used <strong>in</strong> this version,<br />

because <strong>the</strong> difference between <strong>the</strong> two models MSFE determ<strong>in</strong>ants can not be written as an<br />

average. In this case, a test that uses a bootstrap method is recommended.<br />

The DM statistic is calculated as:<br />

DM<br />

1<br />

<br />

s<br />

t<br />

<br />

1<br />

T [<br />

T<br />

T [<br />

tr(<br />

MSFE<br />

T<br />

<br />

t1<br />

( em<br />

)<br />

tr(<br />

MSFE<br />

ARMA mod el h<br />

VAR(2)<br />

mod el h<br />

s<br />

2 2 2 2 2 2<br />

1,1<br />

, t em 2,1,<br />

t em 3,1,<br />

t er 1,1 , t er 2,1,<br />

t er 3,1,<br />

t<br />

T-number of months for which forecasts are developed<br />

em i , h , t <strong>the</strong> h-steps-ahead forecast error of variable i at time t for <strong>the</strong> ARMA<br />

model<br />

er i , h , t <strong>the</strong> h-steps-ahead forecast error of variable i at time t for <strong>the</strong> VAR(2)<br />

s- <strong>the</strong> square root of a consistent estimator of <strong>the</strong> limit<strong>in</strong>g variance of <strong>the</strong><br />

numerator<br />

The null hypo<strong>the</strong>sis of <strong>the</strong> test refers to <strong>the</strong> same accuracy of forecasts. Under this<br />

assumption <strong>and</strong> tak<strong>in</strong>g <strong>in</strong>to account <strong>the</strong> usual conditions of central limit <strong>the</strong>orem for weakly<br />

)<br />

]<br />

<br />

)]<br />

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correlated processes, DM statistic follows a st<strong>and</strong>ard normal asymptotic distribution. For <strong>the</strong><br />

variance <strong>the</strong> Newey-West estimator with <strong>the</strong> correspond<strong>in</strong>g lag-truncation parameter set to h<br />

− 1 is used.<br />

On 3 months we compared <strong>in</strong> terms of accuracy <strong>the</strong> predictions for all <strong>the</strong> three<br />

variables, predictions made start<strong>in</strong>g from VAR(2) models <strong>and</strong> ARMA models. The value of<br />

DM statistics (34,48) is greater than <strong>the</strong> critical one, fact that shows <strong>the</strong>re are significant<br />

differences between <strong>the</strong> two predictions. The accuracy of forecasts based on ARMA models is<br />

higher than that based on VAR models.<br />

VAR(2) <strong>and</strong> ARMA models have <strong>the</strong> tendency to underestimate <strong>the</strong> forecasted values<br />

of <strong>in</strong>flation rate unlike <strong>the</strong> models with lag. The predictions of <strong>in</strong>flations based on ARMA<br />

models have <strong>the</strong> higher accuracy, <strong>the</strong> value close to zero for U1 confirm<strong>in</strong>g this observation<br />

as <strong>the</strong> o<strong>the</strong>r accuracy <strong>in</strong>dicators that registered <strong>the</strong> lowest values. As <strong>the</strong> U2 Theil’s statistic<br />

has values higher than one for al one-step-ahead forecasts, <strong>the</strong> naïve predictions are better<br />

than those based on VAR(2) models, ARMA models or models with lag for <strong>in</strong>flation rate.<br />

Table 2<br />

Indicators of forecasts accuracy for <strong>the</strong> <strong>in</strong>flation rate<br />

Inflation rate<br />

Indicators of<br />

accuracy<br />

Models used to build <strong>the</strong> forecasts<br />

VAR(2) ARMA Models with lag<br />

RMSE 4,482473 0,430998 1,262643<br />

ME 1,385 0,234863 -1,06267<br />

MAE 3,577667 0,415137 1,062667<br />

MPE 4,854135 0,823079 -3,72371<br />

MAPE 12,57103 1,45622 3,723707<br />

U1 0,021042 0,00854 0,017756<br />

U2 41,27034 3,968221 11,62521<br />

Source: own calculations us<strong>in</strong>g Excel.<br />

For <strong>the</strong> unemployment rate <strong>the</strong> VAR(2) models underestimate <strong>the</strong> forecasted values.<br />

The values registered by <strong>the</strong> <strong>in</strong>dicators are contradictory, because some of <strong>the</strong> <strong>in</strong>dicators of<br />

accuracy <strong>in</strong>dicate a higher precision for predictions based on VAR(2) models (ME,MPE,U1),<br />

<strong>and</strong> <strong>the</strong> o<strong>the</strong>rs consider that ARMA models should be used <strong>in</strong> forecast<strong>in</strong>g <strong>the</strong> unemployment<br />

rate (RMSE, MAE,MAPE). Relative RMSE <strong>in</strong>dicator is 2,74, fact that suggests a higher<br />

accuracy for predictions based on ARMA models. The unemployment rate forecasts based on<br />

both models are better than those obta<strong>in</strong>ed us<strong>in</strong>g <strong>the</strong> naïve model.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Table 3 Indicators of forecasts accuracy for <strong>the</strong> unemployment rate<br />

Unemployment rate<br />

Indicators of<br />

accuracy<br />

Models used to build <strong>the</strong> forecasts<br />

VAR(2)<br />

ARMA<br />

RMSE 0,022821 0,008324<br />

ME 0,0019 0,0076<br />

MAE 0,0219 0,0076<br />

MPE 5,049578 15,40997<br />

MAPE 44,41572 15,40997<br />

U1 0,429091 0,966619<br />

U2 0,0008 0,000292<br />

Source: own calculations us<strong>in</strong>g Excel.<br />

Table 4<br />

Indicators of forecasts accuracy for <strong>the</strong> <strong>in</strong>terest rate<br />

Interest rate<br />

Indicators of<br />

accuracy<br />

Models used to build <strong>the</strong> forecasts<br />

VAR(2) ARMA Models with lag<br />

RMSE 0,027382 0,002357 0,023588<br />

ME 0,026633 0,001283 0,022933<br />

MAE 0,026633 0,00215 0,022933<br />

MPE 36,17233 1,715201 31,05321<br />

MAPE 36,17233 2,902297 31,05321<br />

U1 1,346936 0,245252 1,215116<br />

U2 0,000961 0,00008278 0,000828<br />

Source: own calculations us<strong>in</strong>g Excel.<br />

The best forecasts for <strong>the</strong> <strong>in</strong>terest rate are those based on ARMA models, all <strong>the</strong><br />

<strong>in</strong>dicators of accuracy hav<strong>in</strong>g registered <strong>the</strong> lowest values. For all <strong>the</strong> presented models we<br />

observed <strong>the</strong> underestimation tendency for <strong>the</strong> predicted values. Only ARMA models have a<br />

good accuracy, <strong>the</strong> value close of zero for <strong>the</strong> U2 statistics (0,245) validat<strong>in</strong>g this conclusion,<br />

unlike VAR models or those with lag for which U1 registered values greater than one. The<br />

forecasts based on proposed models have a higher acccuracy than those based on naive<br />

models.<br />

In literature many studies took <strong>in</strong>to account <strong>the</strong> comb<strong>in</strong>ation of two methods based on<br />

model (for example, <strong>the</strong> Bayesian model of mediation), but French <strong>and</strong> Insura claim that<br />

comb<strong>in</strong>ations of predictions based on model <strong>and</strong> experts evaluation were not proposed.<br />

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We comb<strong>in</strong>ed <strong>the</strong> predictions made by us us<strong>in</strong>g <strong>the</strong> mentioned econometric models.<br />

The new predicted values are calculated by writ<strong>in</strong>g a l<strong>in</strong>ear comb<strong>in</strong>ation of <strong>the</strong> values of our<br />

forecasts. In order to get <strong>the</strong> coefficients of <strong>the</strong> l<strong>in</strong>ear comb<strong>in</strong>ation, we solved a system of<br />

l<strong>in</strong>ear equations for <strong>the</strong> previous 2 months for which we know <strong>the</strong> registered values <strong>and</strong> <strong>the</strong><br />

predicted ones.<br />

Table 5 The one-month-ahead predicted values for unemployment rate resulted by comb<strong>in</strong>g<br />

<strong>the</strong> forecasts <strong>and</strong> <strong>the</strong> registered values<br />

Unemployment<br />

rate<br />

Comb<strong>in</strong>ed<br />

forecasts<br />

VAR(2)<br />

<strong>and</strong> model<br />

with lag<br />

Comb<strong>in</strong>ed<br />

forecasts<br />

ARMA<br />

<strong>and</strong> model<br />

with lag<br />

Comb<strong>in</strong>ed<br />

forecasts<br />

VAR(2)<br />

<strong>and</strong><br />

ARMA<br />

Registered<br />

values<br />

October 2011 0,026783 0,029931 0,061706 0,028594<br />

Source: own calculations us<strong>in</strong>g Excel.<br />

Table 6<br />

Indicators of comb<strong>in</strong>ed forecasts accuracy for <strong>the</strong> unemployment rate<br />

Unemployment<br />

rate<br />

Indicators of<br />

accuracy<br />

Models used to build <strong>the</strong><br />

forecasts<br />

Comb<strong>in</strong>ed<br />

forecasts<br />

VAR(2) <strong>and</strong><br />

model with lag<br />

Comb<strong>in</strong>ed<br />

forecasts<br />

ARMA <strong>and</strong><br />

model with<br />

lag<br />

Comb<strong>in</strong>ed<br />

forecasts<br />

VAR(2) <strong>and</strong><br />

ARMA<br />

ME -0,00181 0,001337 0,033112<br />

MAE 0,00181 0,001337 0,033112<br />

U1 -0,04622 0,032299 0,486876<br />

U2 0,896175 0,7306011 1,9399<br />

Source: own calculations us<strong>in</strong>g Excel.<br />

As we can see from <strong>the</strong> above table we have a considerably improvement of<br />

unemployment prediction accuracy for October 2011 by comb<strong>in</strong><strong>in</strong>g <strong>the</strong> ARMA model with<br />

<strong>the</strong> one with lag. The forecast based on this comb<strong>in</strong>ation is better than <strong>the</strong> one based on a<br />

naïve model <strong>and</strong> <strong>the</strong> degree of accuracy is a higher one.<br />

CONCLUSIONS AND IMPLICATIONS<br />

Analyz<strong>in</strong>g <strong>the</strong> results of this research, we recommend <strong>the</strong> use of ARMA models <strong>in</strong><br />

mak<strong>in</strong>g predictions about macroeconomic variables as <strong>in</strong>flation rate, unemployment rate or<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<strong>in</strong>terest rate <strong>in</strong> Romania. We got <strong>the</strong> higher accuracy for <strong>the</strong>se forecasts, that proved to be<br />

better than those based on VAR(2) models or on models with lagged variables. Actually,<br />

some observations are lost when <strong>the</strong> model uses lagged variables. It seems that <strong>the</strong><br />

dependence between more variables makes more difficult <strong>the</strong>ir prediction, while nonstructural<br />

forecast<strong>in</strong>g us<strong>in</strong>g ARMA models is more performant. The superiority of ARMA models over<br />

VAR ones was demonstrate also for <strong>the</strong> economy of Pakistan by Bokhari <strong>and</strong> Feridun (2005).<br />

The orig<strong>in</strong>al way to built comb<strong>in</strong>ed forecasts is very useful, because comb<strong>in</strong><strong>in</strong>g ARMA model<br />

with <strong>the</strong> one with lag determ<strong>in</strong>ed a better accuracy.<br />

It is very important to use <strong>the</strong> most accurate forecast <strong>in</strong> order to improve <strong>the</strong> decisional<br />

process when a governmental policy is established.<br />

REFERENCES<br />

1. Armstrong, J. S. , Collopy F. (2000), “ Ano<strong>the</strong>r Error Measure for Selection of <strong>the</strong><br />

Best Forecast<strong>in</strong>g Method: The Unbiased Absolute Percentage Error,” International<br />

Journal of Forecast<strong>in</strong>g, 8, p. 69-80.<br />

2. Armstrong, J. S. , Fildes R. (1995), “On <strong>the</strong> selection of Error Measures for<br />

Comparisons Among Forecast<strong>in</strong>g Methods”, Journal of Forecast<strong>in</strong>g, 14, p. 67-71<br />

3. Athanasopoulos, G., <strong>and</strong> Vahid, F., 2005. A Complete VARMA Modell<strong>in</strong>g<br />

Methodology Based on Scalar Components, work<strong>in</strong>g paper, Monash University,<br />

Department of Econometrics <strong>and</strong> Bus<strong>in</strong>ess Statistics<br />

4. Bokhari SM. H., Feridun M. (2005), Forecast<strong>in</strong>g Inflation through Econometrics<br />

models : An Empirical Study on Pakistani Data, The Information<br />

Technologist Vol.2(1), p. 15-21<br />

5. Diebold, F.X. <strong>and</strong> Mariano, R. (1995),“Compar<strong>in</strong>g Predictive Accuracy,” Journal of<br />

Bus<strong>in</strong>ess <strong>and</strong> Economic Statistics, 13, p. 253-265<br />

6. Fildes R., Steckler H. (2000), “The State of Macroeconomic Forecast<strong>in</strong>g”, Lancaster<br />

University EC3/99, George Wash<strong>in</strong>gton University, Center for Economic Research,<br />

Discussion Paper No. 99-04<br />

7. Hyndman R. J., Koehler A.B. (2005), “Ano<strong>the</strong>r Look at Measures of Forecast<br />

Accuracy”, Work<strong>in</strong>g Paper 13/05, disponibil la<br />

http://www.buseco.monash.edu.au/depts/ebs/pubs/wpapers/<br />

8. EUROSTAT, 2011. Data base. [onl<strong>in</strong>e] Available at:<br />

1. http://epp.eurostat.ec.europa.eu/portal/page/portal/statistics/<strong>the</strong>mes [Accessed on<br />

November 2011].<br />

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APPENDIX A<br />

The one-month-ahead forecasts based on different models<br />

One-month-ahead forecasts us<strong>in</strong>g VAR(2) models<br />

august september octomber<br />

Inflation rate 21,45 31,7 28,17<br />

Interest rate 0,038 0,0497 0,0534<br />

Unemployment rate 0,028 0,032 0,0808<br />

One-month-ahead forecasts us<strong>in</strong>g ARMA models<br />

august september octomber<br />

Inflation rate 28,7404 27,99 28,04<br />

Interest rate 0,07135 0,0715 0,0743<br />

Unemployment rate 0,0375 0,0427 0,0435<br />

One-month-ahead forecasts for <strong>in</strong>terest rate <strong>and</strong> unemployment rate us<strong>in</strong>g <strong>the</strong> <strong>in</strong>flation rate<br />

from previous periods<br />

august september octomber<br />

Interest rate 0,0497 0,0455 0,057<br />

Unemployment rate 0,02893 0,029123 0,03061<br />

Source: own calculations us<strong>in</strong>g Excel.<br />

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APPENDIX B<br />

The selection of VAR lag<br />

VAR Lag Order Selection Criteria<br />

Endogenous variables: RI RD RS<br />

Exogenous variables: C<br />

Date: 12/01/11 Time: 17:05<br />

Sample: 1999:02 2011:07<br />

Included observations: 142<br />

Lag LogL LR FPE AIC SC HQ<br />

0 259.5526 NA 5.41E-06 -3.613417 -3.550970 -3.588041<br />

1 1006.452 1451.719 1.66E-10 -14.00636 -13.75657* -13.90486<br />

2 1021.749 29.08714 1.52E-10* -14.09506* -13.65793 -13.91743*<br />

3 1030.278 15.85707 1.53E-10 -14.08843 -13.46396 -13.83467<br />

4 1036.375 11.07658 1.59E-10 -14.04753 -13.23572 -13.71765<br />

5 1048.669 21.81737* 1.52E-10 -14.09393 -13.09477 -13.68791<br />

6 1051.139 4.279695 1.67E-10 -14.00196 -12.81547 -13.51982<br />

7 1060.328 15.53007 1.67E-10 -14.00462 -12.63078 -13.44635<br />

8 1068.504 13.47339 1.70E-10 -13.99301 -12.43184 -13.35861<br />

* <strong>in</strong>dicates lag order selected by <strong>the</strong> criterion<br />

LR: sequential modified LR test statistic (each test at 5% level)<br />

FPE: F<strong>in</strong>al prediction error<br />

AIC: Akaike <strong>in</strong>formation criterion<br />

SC: Schwarz <strong>in</strong>formation criterion<br />

HQ: Hannan-Qu<strong>in</strong>n <strong>in</strong>formation criterion<br />

Source: EViews output.<br />

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APPENDIX C<br />

Summariz<strong>in</strong>g <strong>the</strong> results of ADF tests<br />

Critical<br />

values<br />

for<br />

tests <strong>in</strong><br />

level<br />

Critical<br />

values for<br />

tests <strong>in</strong><br />

difference<br />

lag=1 1% 5% 10% 1% 5% 10%<br />

No trend <strong>and</strong> <strong>in</strong>tercept<br />

-2.5795 -1.9420<br />

-1.6168<br />

-2.5796 -1.9421<br />

-1.6169<br />

With Intercept<br />

-3.4755 -2.8810<br />

2.5770<br />

-3.4761 -2.8812<br />

-2.5772<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-4.0224 -3.4407<br />

-3.1446<br />

-4.0232 -3.4411<br />

-3.1448<br />

Critical<br />

values<br />

for<br />

tests <strong>in</strong><br />

level<br />

Critical<br />

values for<br />

tests <strong>in</strong><br />

difference<br />

lag=2 1% 5% 10% 1% 5% 10%<br />

- -1.9420 -1.6168 -2.5797 -1.9420 -1.6168<br />

No trend <strong>and</strong> <strong>in</strong>tercept 2.5796<br />

-<br />

-3.4761 -2.8812<br />

With Intercept<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

3.4758 -2.8811 -2.5771<br />

-<br />

4.0228 -3.4409 -3.1447<br />

-4.0232 -3.4411<br />

-2.5772<br />

-3.1448<br />

Critical<br />

values<br />

for<br />

tests <strong>in</strong><br />

level<br />

Critical<br />

values for<br />

tests <strong>in</strong><br />

difference<br />

lag=4 1% 5% 10% 1% 5% 10%<br />

No trend <strong>and</strong> <strong>in</strong>tercept -2,579 -1,942 -1,616<br />

-2.5799 -1.9421<br />

-1.6169<br />

With Intercept -3,476 -2,881 -2,577<br />

-3.4767 -2.8815<br />

-2.5773<br />

With trend <strong>and</strong><br />

-4.0241<br />

<strong>in</strong>tercept -4,024 -3,441 -3,145<br />

-3.4415 -3.1451<br />

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Variable In level (lag=1) In first difference (lag=1)<br />

Stat. test<br />

Stat. test<br />

Form<br />

ADF lag<br />

ADF<br />

No trend <strong>and</strong> 6.787502 No trend <strong>and</strong> -<br />

r<strong>in</strong><br />

<strong>in</strong>tercept<br />

<strong>in</strong>tercept 2.035767<br />

With Intercept - With Intercept -<br />

r<strong>in</strong><br />

3.817451<br />

4.718600<br />

r<strong>in</strong><br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

2.010517<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

5.909993<br />

rsn<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

0.312309 No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

7.096568<br />

rsn<br />

With Intercept<br />

-<br />

2.444283 With Intercept<br />

-<br />

7.090129<br />

rsn<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

2.426232<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

7.076960<br />

rd<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

4.831901<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

9.103579<br />

rd<br />

With Intercept<br />

-<br />

5.256676 With Intercept<br />

-<br />

9.366360<br />

rd<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

6.037854<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

9.837117<br />

Variable In level (lag=1) In first difference (lag=1)<br />

Stat. test<br />

Stat. test<br />

Forma<br />

ADF lag<br />

ADF<br />

No trend <strong>and</strong> 4.597431 No trend <strong>and</strong> -<br />

r<strong>in</strong><br />

<strong>in</strong>tercept<br />

<strong>in</strong>tercept 3.326734<br />

With Intercept - With Intercept -<br />

r<strong>in</strong><br />

3.868553<br />

7.102967<br />

r<strong>in</strong><br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

2.041405<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

8.187379<br />

rsn<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

0.191290 No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

6.070165<br />

rsn<br />

With Intercept -<br />

2.867053 With Intercept<br />

-<br />

6.065372<br />

rsn<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

2.853339<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

6.053190<br />

rd<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

6.092955<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

9.391311<br />

rd<br />

With Intercept -<br />

6.985576<br />

With Intercept -<br />

9.456816<br />

rd<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

8.684066<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

9.427959<br />

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Variable In level (lag=1) In first difference (lag=1)<br />

Forma Stat. test<br />

Stat. test<br />

ADF lag<br />

ADF<br />

r<strong>in</strong><br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept 2,531<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

2.035767<br />

r<strong>in</strong><br />

With Intercept<br />

-3,504<br />

With Intercept -<br />

4.718600<br />

r<strong>in</strong><br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-1,94 With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

5.909993<br />

rsn<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

0.108744 No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

5.266098<br />

rsn<br />

With Intercept -<br />

3.001348<br />

With Intercept -<br />

5.254530<br />

rsn<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

2.994116<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

5.226755<br />

rd<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

3.153161<br />

No trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

7.569001<br />

rd<br />

With Intercept -<br />

3.381627<br />

With Intercept -<br />

7.709463<br />

rd<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

4.269621<br />

With trend <strong>and</strong><br />

<strong>in</strong>tercept<br />

-<br />

7.784932<br />

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URBAN-RURAL MIGRATION IN ROMANIA AFTER 1990<br />

Bunea Daniela<br />

Academy of Economic Studies, Bucharest<br />

ABSTRACT<br />

Although <strong>the</strong> majority of countries, especially from <strong>the</strong> develop<strong>in</strong>g world, experienced a<br />

major proportion of migrants from rural to urban areas, i.e. an urbanization process, <strong>in</strong><br />

Romania, from 1997 onwards <strong>the</strong> opposite trend took place as urban-rural migration became<br />

dom<strong>in</strong>ant. This trend cannot be attributed to a relative improvement <strong>in</strong> quality of life <strong>in</strong> rural<br />

sites but to an <strong>in</strong>creas<strong>in</strong>g cost of liv<strong>in</strong>g <strong>in</strong> urban sites which determ<strong>in</strong>ed poor or unemployed<br />

urban <strong>in</strong>habitants “to take refuge” <strong>in</strong> villages where <strong>the</strong>y can produce a major part of <strong>the</strong>ir<br />

consumption <strong>and</strong> bear lower costs. This “contradictory” pattern has its <strong>in</strong>direct roots <strong>in</strong> <strong>the</strong><br />

socio-economic changes provoked by <strong>the</strong> transition to <strong>the</strong> market economy.<br />

Key words: rural, urban, migration, Romania<br />

1. INTRODUCTION<br />

Here I want to po<strong>in</strong>t out some general differences between urban area <strong>and</strong> rural area.<br />

First, what are <strong>the</strong> ma<strong>in</strong> connections between <strong>the</strong> city <strong>and</strong> <strong>the</strong> countryside? Lynch (2005)<br />

identifies <strong>the</strong>se <strong>in</strong> <strong>the</strong> form of natural flows, people <strong>and</strong> food (more obvious), <strong>and</strong> f<strong>in</strong>ance <strong>and</strong><br />

ideas (less obvious). He represents <strong>the</strong>se l<strong>in</strong>ks <strong>in</strong> <strong>the</strong> fig. 1 below.<br />

Source: Kenneth Lynch, 2005: 6<br />

Figure 1. Connections between <strong>the</strong> city <strong>and</strong> <strong>the</strong> countryside<br />

Zombori <strong>and</strong> Mil<strong>in</strong> (2006) consider <strong>the</strong> follow<strong>in</strong>g traits of rural places: <strong>in</strong>terpersonal<br />

human relations relatively more direct <strong>and</strong> closer due to shorter distance <strong>and</strong> stronger family<br />

ties; weaker social stratification; lower density of population; dom<strong>in</strong>ant native <strong>in</strong>habitants;<br />

poorer social services <strong>and</strong> more precarious liv<strong>in</strong>g conditions. Thus, Romania presents a great<br />

variety of differences between urban <strong>and</strong> rural environments if consider<strong>in</strong>g both physical <strong>and</strong><br />

social <strong>in</strong>frastructure.<br />

Also, rural areas are: less polluted, life is less stressful, lack luxury <strong>and</strong> technology, have<br />

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a closer relation with “nature”, have high levels of self-consumption, etc..<br />

The ma<strong>in</strong> objectives of this paper are: to establish <strong>the</strong> direction of migrants between <strong>the</strong> two<br />

residence environments; to see if men migrate more than women, or if young people migrate<br />

more than aged people, at national <strong>and</strong> area level; to get an idea about <strong>the</strong> reasons beh<strong>in</strong>d <strong>the</strong><br />

ma<strong>in</strong> patterns.<br />

The rema<strong>in</strong>ed of <strong>the</strong> paper is structured as follows: section 2 reviews <strong>the</strong> exist<strong>in</strong>g<br />

literature about migration by area of residence; section 3 makes a statistical analysis of <strong>the</strong><br />

domestic migratory flows by area, sex <strong>and</strong> age over <strong>the</strong> period 1990(1)-2009; section 4 offers<br />

some differences <strong>in</strong> figures between <strong>the</strong> two areas <strong>in</strong> an attempt to discover which could be<br />

<strong>the</strong> ma<strong>in</strong> causes beh<strong>in</strong>d <strong>the</strong> decision to migrate from one area to ano<strong>the</strong>r; f<strong>in</strong>ally, section 5<br />

concludes.<br />

2. LITERATURE REVIEW ON AREA MIGRATION<br />

Migration occurs as a response to economic, social, cultural, environmental <strong>and</strong> political<br />

factors <strong>and</strong> affects both orig<strong>in</strong> <strong>and</strong> dest<strong>in</strong>ation places. Migration is a selective process<br />

affect<strong>in</strong>g <strong>in</strong>dividuals <strong>and</strong>/or families with certa<strong>in</strong> economic, social, educational <strong>and</strong><br />

demographic characteristics. It can be ei<strong>the</strong>r temporary or permanent (Adewale, 2005).<br />

Lee (1966) formulated <strong>the</strong> push-pull <strong>the</strong>ory of migration. Thus, push factors are those<br />

forc<strong>in</strong>g people to leave a certa<strong>in</strong> place of orig<strong>in</strong> (low wages <strong>and</strong> weak job opportunities, lack<br />

of social facilities, poverty, <strong>in</strong>stability, etc.) while <strong>the</strong> pull factors are those attract<strong>in</strong>g people<br />

<strong>in</strong> a certa<strong>in</strong> place of dest<strong>in</strong>ation (better opportunities, various facilities, favourable climatic<br />

conditions, etc.).<br />

RURAL-URBAN MIGRATION<br />

In <strong>the</strong> exist<strong>in</strong>g literature, <strong>the</strong> attention was focused overwhelm<strong>in</strong>g on <strong>the</strong> rural-urban<br />

migration <strong>and</strong> its consequent effects. The departure po<strong>in</strong>t is represented by <strong>the</strong> Harris-Todaro<br />

(HT) model accord<strong>in</strong>g to which <strong>the</strong> decision to migrate is taken when:<br />

‣ urban wages rise, thus <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> expected urban <strong>in</strong>come;<br />

‣ agricultural efficiency decreases, thus lower<strong>in</strong>g <strong>the</strong> marg<strong>in</strong>al productivity <strong>and</strong> wages <strong>in</strong><br />

<strong>the</strong> primary sector <strong>and</strong> also <strong>the</strong> expected rural <strong>in</strong>come.<br />

Ano<strong>the</strong>r way put, migration results when <strong>the</strong> <strong>in</strong>dividual’s expected urban wage<br />

exceeds <strong>the</strong> average rural wage. The expected urban wage depends on <strong>the</strong> actual urban wage<br />

<strong>and</strong> on <strong>the</strong> probability to f<strong>in</strong>d a job <strong>in</strong> <strong>the</strong> urban sector; this probability is directly related to<br />

urban employment rate <strong>and</strong> <strong>in</strong>versely related to urban unemployment rate.. Also, <strong>the</strong> HT<br />

model expla<strong>in</strong>s <strong>the</strong> urban overcrowd<strong>in</strong>g <strong>and</strong> unemployment effects, as migration rates exceed<br />

urban job creation rates, with many migrants end<strong>in</strong>g to work <strong>in</strong> <strong>the</strong> <strong>in</strong>formal sector, as be<strong>in</strong>g<br />

yet economically rational <strong>and</strong> utility-maximiz<strong>in</strong>g. Moreover, Todaro (1976) states that this<br />

type of migration is “<strong>the</strong> major contribut<strong>in</strong>g factor to <strong>the</strong> ubiquitous phenomenon of urban<br />

surplus labour <strong>and</strong> as a force which cont<strong>in</strong>ues to exacerbate already serious urban<br />

unemployment problems” (p. 2). Accord<strong>in</strong>g to <strong>the</strong> two authors, <strong>the</strong> rural-urban migration <strong>in</strong><br />

Western Europe <strong>and</strong> U.S. happened at <strong>the</strong> moment of <strong>in</strong>dustrialization, whilst <strong>in</strong> develop<strong>in</strong>g<br />

countries happened <strong>in</strong> <strong>the</strong> context of urban unemployment. Why? Because what matters is <strong>the</strong><br />

expected wage (not <strong>the</strong> actual one) which implies be<strong>in</strong>g (under)unemployed for a while. The<br />

Todaro Paradox can be described as a process <strong>in</strong> which an <strong>in</strong>crease <strong>in</strong> urban employment may<br />

result <strong>in</strong> higher levels of urban unemployment <strong>and</strong> even reduced GDP (Riadh, 1998).<br />

This type of migration is specific to <strong>the</strong> less developed countries <strong>and</strong> is motivated by a<br />

professional change from primary to secondary <strong>and</strong> tertiary sectors of activity. Its ma<strong>in</strong><br />

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consequences are urban agglomeration, urban growth <strong>and</strong> rural depopulation. But what are its<br />

factors of determ<strong>in</strong>ation i.e. push <strong>and</strong> pull factors? They can be both economic <strong>and</strong> noneconomic.<br />

Altenburg (2009) po<strong>in</strong>ts <strong>the</strong> follow<strong>in</strong>g “reasons” to leave rural:<br />

‣ economic: unemployment or under-unemployment, low wages, lack of l<strong>and</strong> property,<br />

<strong>and</strong> poor labour dem<strong>and</strong>;<br />

‣ non-economic: poor liv<strong>in</strong>g conditions (hous<strong>in</strong>g, education, health care, o<strong>the</strong>r<br />

facilities), higher exposure to natural phenomena, agricultural <strong>in</strong>stability.<br />

Who migrate more? Answer: <strong>the</strong> young (especially men) <strong>and</strong> both high <strong>and</strong> low-skilled<br />

persons (Altenburg, 2009).<br />

Lucas Jr. (2004) considers this migration as a “transfer of labour from a traditional<br />

l<strong>and</strong>-<strong>in</strong>tensive technology to a human capital-<strong>in</strong>tensive technology” (p. 29) with great<br />

potential for growth.<br />

Rural-urban migration produces a fall <strong>in</strong> agricultural production unless <strong>the</strong>re is a labour<br />

surplus (<strong>the</strong> marg<strong>in</strong>al productivity of labour is null) <strong>and</strong>/or <strong>the</strong> rema<strong>in</strong><strong>in</strong>g workers supplement<br />

work as to ma<strong>in</strong>ta<strong>in</strong> production constant (Stiglitz, 1969).<br />

Okpara (1983) th<strong>in</strong>k that rural migrants make a negative impact on <strong>the</strong> quality of rural<br />

life especially when <strong>the</strong>y “take away” <strong>the</strong>ir consumption needs <strong>and</strong> if <strong>the</strong>y are younger<br />

because farmers lack <strong>the</strong>ir work <strong>and</strong> have to work harder <strong>and</strong> more. In turn, this affects <strong>the</strong>ir<br />

leisure time <strong>and</strong>/or health conditions. Cornwell <strong>and</strong> Inder (2004) argue that a highly<br />

concentrated population <strong>in</strong> cities <strong>in</strong>creases social costs such as congestion, pollution <strong>and</strong><br />

crime.<br />

URBAN-RURAL MIGRATION<br />

Although much less studied than <strong>the</strong> previous one, urban-rural migration is specific to<br />

older people, ma<strong>in</strong>ly retirees, who prefer to go back to <strong>the</strong>ir rural natal places after leav<strong>in</strong>g<br />

<strong>the</strong>ir work<strong>in</strong>g life. More generally speak<strong>in</strong>g, people look<strong>in</strong>g for serenity <strong>and</strong> quiet (less noise,<br />

less pollution, less stress), for lower costs of liv<strong>in</strong>g or people who did not fulfil <strong>the</strong>ir “city<br />

dream” are <strong>the</strong> most to return to <strong>the</strong> countryside. In this sub-section, I will make a general<br />

presentation of <strong>the</strong> exist<strong>in</strong>g literature on Romanian migration.<br />

We will see <strong>in</strong> <strong>the</strong> next section that migration from urban to rural started to dom<strong>in</strong>ate<br />

s<strong>in</strong>ce 1997 onwards. Băbeanu <strong>and</strong> Vlăsceanu (2007) attribute <strong>the</strong> change to <strong>the</strong> l<strong>and</strong><br />

restitution process (Law no. 18/1992). The fact that from 1990 ongo<strong>in</strong>g it took place an<br />

<strong>in</strong>dustrial decl<strong>in</strong>e, which forced <strong>the</strong> former <strong>in</strong>habitants of rural areas to return home as a<br />

consequence of massive layoffs <strong>in</strong> <strong>in</strong>dustry, is somewhat a paradoxical reversal of <strong>the</strong> natural<br />

course of evolution, unique <strong>in</strong> <strong>the</strong> Eastern <strong>and</strong> Central Europe.<br />

Majuru (2012) argues that <strong>the</strong> urban-rural trend has its roots <strong>in</strong> <strong>the</strong> much higher costs of<br />

liv<strong>in</strong>g <strong>in</strong> <strong>the</strong> urban area <strong>and</strong> not on <strong>the</strong> socio-economic development.<br />

The dom<strong>in</strong>ant urban-rural migration that has happened <strong>in</strong> <strong>the</strong> first years after 1989<br />

reduced <strong>the</strong> unemployment <strong>in</strong> <strong>the</strong> orig<strong>in</strong> places <strong>and</strong> <strong>in</strong>creased it <strong>in</strong> <strong>the</strong> dest<strong>in</strong>ations ones<br />

(Constant<strong>in</strong> et al., 2003).<br />

Professor Dumitru S<strong>and</strong>u considers that urban-rural migration was a consequence of:<br />

national economic recession dur<strong>in</strong>g 1997-1999 which impacted stronger <strong>in</strong> urban; ma<strong>in</strong>ly,<br />

former rural <strong>in</strong>habitants returned home because of personal unemployment <strong>and</strong>/or f<strong>in</strong>ancial<br />

difficulties; <strong>in</strong> contract to <strong>the</strong> developed countries, urban-rural migrants were not wealthy <strong>and</strong><br />

<strong>in</strong> search of quieter environments; <strong>and</strong> rural <strong>in</strong>habitants as former urban migrants were <strong>the</strong><br />

first to emigrate abroad.<br />

Ruralisation can be considered as a solution to <strong>in</strong>sufficient hous<strong>in</strong>g space, ris<strong>in</strong>g prices<br />

of urban-household services, environment degradation, proliferation of antisocial acts <strong>and</strong><br />

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o<strong>the</strong>rs (www.deferlari.ro). Accord<strong>in</strong>g to Petre (2008), <strong>the</strong> period of migratory boom was<br />

1973-1982; dur<strong>in</strong>g this, rural-urban direction prevailed due to <strong>in</strong>dustrial expansion <strong>and</strong> higher<br />

wages <strong>in</strong> towns <strong>and</strong> cities. Later, until 1989, a decl<strong>in</strong>e <strong>in</strong> flows began. She expla<strong>in</strong>s <strong>the</strong> urbanrural<br />

dom<strong>in</strong>ation (s<strong>in</strong>ce 1997) as a consequence of retro-migration, i.e. people return<strong>in</strong>g to<br />

natal rural places because of burdensome urban costs, <strong>and</strong> of an <strong>in</strong>creas<strong>in</strong>g external migration.<br />

Also, Petre (2005) talks about <strong>the</strong> tendency of wealthy rural <strong>in</strong>-migrants to choose places<br />

situated nearby big <strong>and</strong> important cities <strong>and</strong> with stronger economies, or places with touristic<br />

potential where to start a family bus<strong>in</strong>ess.<br />

Ghețău (2005) assumes as causes of migration between <strong>the</strong> two residence environments<br />

<strong>the</strong> follow<strong>in</strong>g: <strong>the</strong> economic restructur<strong>in</strong>g produced after 1989, <strong>the</strong> new law of l<strong>and</strong><br />

retrocession (to former owners) applied after <strong>the</strong> dissolution of <strong>the</strong> agricultural cooperatives<br />

created under <strong>the</strong> communist regime. Moreover, he attributes <strong>the</strong> worsen<strong>in</strong>g of life <strong>in</strong> cities to:<br />

unemployment expansion, lower wages, lower purchas<strong>in</strong>g power, <strong>and</strong> higher cost of lodg<strong>in</strong>g.<br />

Rotariu <strong>and</strong> Mezei (1999) talk about <strong>the</strong> lack of urban dwell<strong>in</strong>gs as a consequence of <strong>the</strong><br />

cease of new apartment block construction.<br />

3. INTERNAL MIGRATION BY AREA IN ROMANIA DURING 1990(1)-2009<br />

3.1. TOTAL MIGRATION BY AREA<br />

Table 1 displays <strong>the</strong> <strong>in</strong>ternal migration structure by area <strong>in</strong> Romania dur<strong>in</strong>g <strong>the</strong> period<br />

aforementioned. One can observe that rural-urban migration exceeded all <strong>the</strong> o<strong>the</strong>r three<br />

forms of migration over <strong>the</strong> period 1990-1994, whilst urban-rural migration began to overhaul<br />

<strong>the</strong> o<strong>the</strong>rs dur<strong>in</strong>g <strong>the</strong> <strong>in</strong>tervals 1997-2005 <strong>and</strong> 2007-2009. Compar<strong>in</strong>g <strong>in</strong>tra-area flows, it<br />

results that <strong>in</strong>tra-urban surpassed <strong>in</strong>tra-rural <strong>in</strong> 1990-1994, 1996 <strong>and</strong> 1998-2009.<br />

As for <strong>the</strong> people liv<strong>in</strong>g <strong>in</strong> cities, <strong>the</strong>y were form<strong>in</strong>g a majority dur<strong>in</strong>g 1990-1996, after <strong>the</strong><br />

majority was taken by <strong>the</strong> rural <strong>in</strong>habitants for a four-year period (1997-2000) <strong>and</strong>,<br />

afterwards, <strong>the</strong> two categories swapped places; f<strong>in</strong>ally, <strong>in</strong> 2009, 50.5% of all <strong>in</strong>habitants were<br />

liv<strong>in</strong>g <strong>in</strong> urban sites.<br />

Table 1. Internal migration structure by area <strong>in</strong> Romania (%)<br />

Year Urbanurban<br />

Ruralrural<br />

Ruralurban<br />

Urbanrural<br />

Established<br />

<strong>in</strong> urban<br />

Established<br />

<strong>in</strong> rural<br />

1990 18.1 8.5 69.8 3.5 87.9 12.0<br />

1991 20.2 19.4 50.3 10.1 70.5 29.5<br />

1992 24.3 22.8 39.2 13.7 63.5 36.5<br />

1993 25.4 25.0 35.0 14.6 60.4 39.6<br />

1994 25.6 25.5 30.5 18.4 56.1 43.9<br />

1995 26.1 28.0 25.1 20.8 51.2 48.8<br />

1996 27.4 24.5 24.7 23.4 52.1 47.9<br />

1997 25.0 25.6 22.6 26.8 47.6 52.4<br />

1998 26.0 23.6 22.0 28.5 48.0 52.0<br />

1999 26.5 21.7 21.0 30.7 47.5 52.4<br />

2000 23.6 23.0 19.5 33.8 43.1 56.8<br />

2001 27.5 20.0 24.6 27.8 52.1 47.8<br />

2002 25.8 21.6 22.4 30.1 48.2 51.7<br />

2003 27.3 19.3 23.1 30.2 50.5 49.5<br />

2004 26.1 21.1 21.1 31.8 47.2 52.8<br />

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2005 28.1 20.2 22.1 29.6 50.2 49.8<br />

2006 30.2 19.2 22.5 28.1 52.7 47.3<br />

2007 25.5 21.4 21.4 31.6 46.9 53.1<br />

2008 27.6 20.2 20.2 32.1 47.8 52.2<br />

2009 29.2 20.4 21.2 29.2 50.5 49.5<br />

Source: Own elaboration based on INS data<br />

NB: Grey colour illustrates <strong>the</strong> dom<strong>in</strong>ant flows.<br />

Fig. 3 below displays <strong>the</strong> evolution of migration rates from rural to urban areas <strong>and</strong> vice<br />

versa, <strong>and</strong> with<strong>in</strong> each area. But first, 2008 was <strong>the</strong> year with <strong>the</strong> highest rate of total <strong>in</strong>ternal<br />

migration; <strong>in</strong>stead, 1993 recorded <strong>the</strong> lowest rate. The highest average rate belonged to urbanrural<br />

migration (8‰), followed by rural-rural (6.7‰), urban-urban (6.6‰) <strong>and</strong> rural-urban<br />

migration (6.3‰). First, <strong>the</strong> rural-urban migration reached its m<strong>in</strong>imum <strong>in</strong> 2000 (3.9‰) <strong>and</strong><br />

its maximum <strong>in</strong> 1991 (10.7‰). Moreover, from 1991 to 2000 this rate decreased steadily after<br />

which started to fluctuate. Secondly, <strong>the</strong> urban-rural migration suffered <strong>the</strong> strongest<br />

fluctuations <strong>and</strong> reached its extreme values <strong>in</strong> 1991 (2.5‰) <strong>and</strong> 2008 (12.9‰). Thirdly, <strong>the</strong><br />

evolution of urban-urban rate was <strong>the</strong> closest to <strong>the</strong> national evolution with a m<strong>in</strong>imum value<br />

of 4.3‰ <strong>in</strong> 1991 <strong>and</strong> a maximum one of 9.1‰ <strong>in</strong> 2008. F<strong>in</strong>ally, <strong>the</strong> rural-rural migration<br />

witnessed <strong>the</strong> lowest fluctuations with a m<strong>in</strong>imum rate of 4.7‰ <strong>in</strong> 1991 <strong>and</strong> a maximum one<br />

of 8.3‰ <strong>in</strong> both 2007 <strong>and</strong> 2009. Overall, <strong>in</strong> 1991 <strong>the</strong> urban-rural migration recorded <strong>the</strong><br />

lowest rate of all types of migration <strong>and</strong> <strong>the</strong> entire period of time (2.5‰); also, this last type<br />

of migration recorded <strong>in</strong> 2008 <strong>the</strong> highest rate of all types <strong>and</strong> all years. Fur<strong>the</strong>rmore, nei<strong>the</strong>r<br />

evolution was similar to <strong>the</strong> national one with some exception for <strong>in</strong>tra-urban flows. One can<br />

observe that years 1991, 2000, 2005 <strong>and</strong> 2009 were representative <strong>in</strong> <strong>the</strong> evolution of<br />

migration as <strong>the</strong>y marked changes <strong>in</strong> trend.<br />

20<br />

18<br />

rates per 1000 <strong>in</strong>habitants<br />

16<br />

14<br />

12<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009average<br />

Total rural to urban urban to urban rural to rural urban to rural<br />

Source: Own elaboration based on INS data<br />

Figure 3. Evolution of <strong>in</strong>ternal migration rates by area<br />

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3.2. MIGRATION BY AREA AND SEX<br />

In Romania, women migrate more than men, with a 10 p.p. difference (55% women,<br />

45% men) (fig. 4). The distribution rema<strong>in</strong>ed quite <strong>the</strong> same except for 1990-1992.<br />

51 52 53 54 54 55 55 55 56 56 55 56 56 55 55 56 55 54 54 55<br />

55<br />

49 48 47 46 46 45 45 45 44 44 45 44 44 45 45 44 45 46 46 45<br />

45<br />

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 average<br />

Source: Own elaboration based on INS data<br />

% men % women<br />

Figure 4. Distribution of migration by sex<br />

For <strong>the</strong> period 1990-2009, migration rates (national, men’s, women’s) followed an<br />

oscillatory evolution with ups <strong>and</strong> downs. Moreover, <strong>in</strong> 1991, <strong>the</strong>re was a sharp fall of<br />

migration rates from values higher than 33% to values around 11%. Accord<strong>in</strong>g to fig. 5, on<br />

average, women’s rates (15.6%) exceeded national rates (14.7%) which, <strong>in</strong> turn, exceeded<br />

men’s rates (13.7%).<br />

40<br />

35<br />

30<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009average<br />

Source: Own elaboration based on INS data<br />

men´s rates (‰) women´s rates (‰) national rates (‰)<br />

Figure 5. Migration rates by sex<br />

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From fig. 6 which shows <strong>the</strong> percentages of <strong>in</strong>- <strong>and</strong> out-flows of migration by area <strong>and</strong><br />

sex, I can conclude that, on overage, dur<strong>in</strong>g 1990-2009, 54% of total, men <strong>and</strong> women<br />

migrants moved <strong>in</strong> urban areas whereas 46% moved <strong>in</strong> rural areas. Instead, as for departures,<br />

51% of total migrants left urban <strong>and</strong> 49% left rural; by sex, 53% of men left urban <strong>and</strong> 51% of<br />

women left rural. Hence, both men <strong>and</strong> women preferred to move <strong>in</strong>to urban areas although<br />

more women left rural than urban contrary to men. Tak<strong>in</strong>g year by year, total arrivals <strong>in</strong> urban<br />

areas dom<strong>in</strong>ated total arrivals <strong>in</strong> rural areas <strong>in</strong> <strong>the</strong> periods 1990-1996, 2001, 2006; to mention<br />

that <strong>in</strong> 2003, 2005 <strong>and</strong> 2009 <strong>the</strong>y were 50-50%. The same happened for men’s <strong>and</strong> women’s<br />

arrivals. Th<strong>in</strong>gs changed somewhat when consider<strong>in</strong>g yearly departures because for total <strong>and</strong><br />

men migrants departures from urban areas exceeded departures from rural areas dur<strong>in</strong>g <strong>the</strong><br />

<strong>in</strong>terval 1996-2009 whilst for women <strong>the</strong> “out-urban dom<strong>in</strong>ation” last from 1998 to 2009 with<br />

50% for each <strong>in</strong> 1997.<br />

54%<br />

46%<br />

49%<br />

51%<br />

54%<br />

46%<br />

53%<br />

47%<br />

54%<br />

46%<br />

51%<br />

49%<br />

<strong>in</strong> urban <strong>in</strong> rural from urban from rural<br />

arrivals<br />

departures<br />

Total Men´s Women´s<br />

Source: Own elaboration based on INS data<br />

Figure 6. Average percentage distribution of arrivals <strong>and</strong> departures by area <strong>and</strong> sex, 1990-<br />

2009<br />

Fur<strong>the</strong>r, table 2 reveals that total, men <strong>and</strong> women movers recorded net but descend<strong>in</strong>g<br />

urban <strong>in</strong>flows over <strong>the</strong> time span 1990-1996 (except for men <strong>in</strong> 1996), after which this<br />

residence environment returned exclusively net outflows until <strong>the</strong> end with peaks <strong>in</strong> 2008 for<br />

all categories.<br />

Table 2. Urban migration balance by sex<br />

Year Total Men Women<br />

1990 521,422 260,674 260,748<br />

1991 105,789 50,421 55,368<br />

1992 74,701 35,381 39,320<br />

1993 48,910 23,524 25,386<br />

1994 32,344 15,538 16,806<br />

1995 12,500 5,109 7,391<br />

1996 3,683 -438 4,121<br />

1997 -12,588 -8,064 -4,524<br />

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1998 -17,998 -10,660 -7,338<br />

1999 -26,620 -14,773 -11,847<br />

2000 -34,938 -19,777 -15,161<br />

2001 -9,490 -6,826 -2,664<br />

2002 -24,696 -15,207 -9,489<br />

2003 -23,485 -15,660 -7,825<br />

2004 -39,554 -24,207 -15,347<br />

2005 -20,537 -13,011 -7,526<br />

2006 -18,649 -12,858 -5,791<br />

2007 -38,002 -22,258 -15,744<br />

2008 -46,157 -27,285 -18,872<br />

2009 -26,267 -16,522 -9,745<br />

Source: Own elaboration based on INS data<br />

3.3. MIGRATION BY AREA AND AGE<br />

Analyz<strong>in</strong>g <strong>in</strong>ternal migration by age group, it turns out that migration is directly<br />

related to age, i.e. younger people migrate more than aged people. The follow<strong>in</strong>g two<br />

figures, describ<strong>in</strong>g weights <strong>and</strong> rates of each age bracket, show that people aged 20-34 were<br />

<strong>the</strong> most eager to move. This fact confirms <strong>the</strong> neoclassical <strong>the</strong>ory of migration accord<strong>in</strong>g to<br />

which <strong>the</strong> will<strong>in</strong>gness to migrate decreases with age (Borjas, 2008). Fur<strong>the</strong>rmore, <strong>the</strong><br />

distribution of migration by age takes an ∩-shaped form.<br />

average<br />

2009<br />

2008<br />

2007<br />

2006<br />

2005<br />

2004<br />

2003<br />

2002<br />

2001<br />

2000<br />

1999<br />

1998<br />

1997<br />

1996<br />

1995<br />

1994<br />

1993<br />

1992<br />

1991<br />

1990<br />

20<br />

20<br />

17<br />

17<br />

17<br />

16<br />

18<br />

18<br />

20<br />

20<br />

18<br />

19<br />

20<br />

23<br />

21<br />

24<br />

22<br />

20<br />

20<br />

21<br />

25<br />

7<br />

7<br />

7<br />

7<br />

8<br />

8<br />

7<br />

7<br />

7<br />

7<br />

7<br />

7<br />

7<br />

7<br />

7<br />

7<br />

7<br />

7<br />

6<br />

7<br />

6<br />

17<br />

16<br />

14<br />

14<br />

15<br />

15<br />

14<br />

15<br />

15<br />

15<br />

16<br />

17<br />

16<br />

15<br />

16<br />

16<br />

19<br />

21<br />

23<br />

24<br />

16<br />

16<br />

14<br />

14<br />

15<br />

16<br />

15<br />

14<br />

15<br />

14<br />

14<br />

15<br />

16<br />

17<br />

18<br />

18<br />

17<br />

19<br />

17<br />

15<br />

17<br />

12<br />

12<br />

12<br />

12<br />

12<br />

12<br />

13<br />

13<br />

15<br />

14<br />

14<br />

13<br />

13<br />

11<br />

10<br />

9<br />

7<br />

7<br />

8 6<br />

8 5<br />

9<br />

9<br />

8<br />

8<br />

6<br />

6<br />

7<br />

7<br />

7<br />

7<br />

9<br />

10<br />

10<br />

11<br />

11<br />

15<br />

5<br />

6<br />

4<br />

5<br />

5<br />

6<br />

6<br />

6<br />

5<br />

5<br />

6<br />

6<br />

6<br />

6<br />

7<br />

7<br />

6<br />

8<br />

6<br />

7<br />

7<br />

7<br />

7<br />

7<br />

8<br />

4 4<br />

4 4<br />

5 4<br />

5 4<br />

5<br />

5<br />

5<br />

5<br />

5 4<br />

5 4<br />

5 4<br />

5 3<br />

4<br />

6<br />

4<br />

5<br />

5<br />

5<br />

5<br />

3<br />

3<br />

3<br />

3<br />

3<br />

3<br />

2<br />

2<br />

2<br />

2<br />

2<br />

6<br />

6<br />

8<br />

8<br />

6<br />

6<br />

6<br />

6<br />

6<br />

6<br />

6<br />

5<br />

6<br />

5<br />

6<br />

3<br />

4 2 2<br />

3 3<br />

3 2 2<br />

3 2 2<br />

3 2 2<br />

3 3 2<br />

4 2 2 2<br />

4 2 2 2<br />

5<br />

5<br />

5<br />

5<br />

4<br />

3<br />

< 15 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 ≥ 60<br />

Source: Own elaboration based on INS data<br />

Figure 7. Distribution of migration by age<br />

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1990<br />

1991<br />

1992<br />

1993<br />

1994<br />

1995<br />

1996<br />

1997<br />

1998<br />

1999<br />

2000<br />

2001<br />

2002<br />

2003<br />

2004<br />

2005<br />

2006<br />

2007<br />

2008<br />

2009<br />

average<br />

< 15 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 ≥ 60<br />

Source: Own elaboration based on INS data<br />

Figure 8. Gross migration rates by age<br />

If we take <strong>in</strong>to account <strong>the</strong> rates of arrival <strong>and</strong> departure by area, it results that rural <strong>in</strong><strong>and</strong><br />

out-migration rates had <strong>the</strong> same hierarchy by age, but not urban rates. In general, none of<br />

gross rates by area was identical to <strong>the</strong> national averages <strong>and</strong> <strong>the</strong> most mobile groups were<br />

those aged 20-24, 25-29 <strong>and</strong> 30-34. Additionally, migrants aged 20-34, ma<strong>in</strong>ly, went to urban<br />

arriv<strong>in</strong>g from rural; <strong>in</strong>stead, those aged 40 <strong>and</strong> more left urban <strong>in</strong> favour of ano<strong>the</strong>r urban<br />

place or went to rural (fig. 9).<br />

35<br />

30<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

Total < 15 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 ≥ 60<br />

Total <strong>in</strong> urban <strong>in</strong> rural from urban from rural<br />

Source: Own elaboration based on INS data<br />

Figure 9. Gross migration rates by age <strong>and</strong> area, 1990-2009 (averages)<br />

Next table comes to shed some light on <strong>the</strong> facts mentioned above. Thus, until 1994,<br />

almost all categories of age showed negative rural balances (except for older groups<br />

beg<strong>in</strong>n<strong>in</strong>g with 1991); from 1994 (<strong>in</strong>clusive) positive balances dom<strong>in</strong>ated <strong>in</strong> number <strong>and</strong><br />

scope. The only categories that cont<strong>in</strong>ued to turn negative values dur<strong>in</strong>g <strong>the</strong> whole time (with<br />

two exceptions for each) were 20-24 <strong>and</strong> 25-29. Instead, migrants aged 35-39 <strong>and</strong> more<br />

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registered only net rural <strong>in</strong>flows s<strong>in</strong>ce 1995 until 2009. Unfortunately, <strong>the</strong> departure of young<br />

people from rural area deprives this environment of an important human capital which could<br />

contribute to its progress <strong>and</strong> growth.<br />

Table 3. Rural migration balance by age<br />

Year < 15 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 ≥ 60<br />

1990 -<br />

125,589<br />

-<br />

29,948<br />

-95,209 -98,995 -79,533 -<br />

38,248<br />

-<br />

20,168<br />

-<br />

10,760<br />

-<br />

8,537<br />

-<br />

5,955<br />

-<br />

8,480<br />

1991 -16,783 -8,098 -38,635 -21,373 -11,925 -4,811 -2,389 -752 -212 84 -895<br />

1992 -8,859 -5,432 -31,285 -17,394 -8,837 -3,234 -966 -50 376 733 247<br />

1993 -3,441 -3,467 -20,796 -14,072 -5,487 -1,781 -569 -110 269 433 111<br />

1994 2,800 -2,043 -17,636 -14,131 -3,593 -297 443 537 653 725 198<br />

1995 7,246 -599 -13,290 -11,376 -1,955 1,270 1,922 1,538 1,180 1,132 432<br />

1996 7,603 239 -12,003 -12,293 -1,854 2,190 3,111 2,971 2,052 2,251 2,050<br />

1997 13,937 1,630 -8,232 -9,604 -127 3,185 4,167 3,127 1,923 1,572 1,010<br />

1998 12,389 2,247 -6,167 -7,860 -591 3,059 4,617 3,923 2,579 1,905 1,897<br />

1999 12,906 3,038 -3,996 -6,688 -382 3,525 5,638 4,953 3,491 2,023 2,112<br />

2000 10,894 2,645 -1,387 -3,979 682 3,362 6,255 5,858 4,561 2,645 3,402<br />

2001 332 1,595 -3,261 -6,643 -2,696 1,806 4,962 5,194 4,268 2,084 1,849<br />

2002 2,596 2,168 -855 -4,617 -899 2,447 5,620 6,923 5,861 2,804 2,648<br />

2003 143 1,891 -925 -3,964 -2,221 1,958 5,274 7,512 7,042 3,584 3,191<br />

2004 3,093 1,853 533 -1,595 -441 3,391 5,677 8,533 8,428 4,861 5,221<br />

2005 1,352 1,021 -637 -1,780 -1,339 1,687 3,057 5,200 5,531 3,261 3,184<br />

2006 1,033 -15 -2,719 -2,998 -1,359 1,487 2,814 5,271 6,261 4,603 4,271<br />

2007 2,542 682 -1,357 -1,035 83 2,432 3,712 6,179 8,338 7,257 9,169<br />

2008 3,869 717 -1,142 306 2,802 3,429 4,498 5,754 8,731 7,895 9,298<br />

2009 3,691 -25 -2,234 -222 1,789 2,338 3,288 3,495 5,399 4,406 4,342<br />

Source: Own elaboration based on INS data<br />

4. URBAN VERSUS RURAL: NUMERIC DIFFERENCES<br />

1. What is <strong>the</strong> urbanization degree <strong>in</strong> Romania? The rate of urbanization moved with<strong>in</strong><br />

<strong>the</strong> range 53-55% over 1990-2009. This level of very low compared to <strong>the</strong> European average<br />

of 70%.<br />

2. What is <strong>the</strong> distribution of population by area? In 1990, 87.9% of total population<br />

was liv<strong>in</strong>g <strong>in</strong> <strong>the</strong> urban centres while <strong>in</strong> 2009 this percentage fell at 50.5, with many changes<br />

meanwhile. See table 1, section 3.<br />

3. What is <strong>the</strong> poverty rate? Fig. 10 is illustrative <strong>and</strong> shows that rural poverty is much<br />

higher than urban one. If <strong>in</strong> 1995 <strong>the</strong> ratio was of 2.5, <strong>in</strong> 2009, it reached 3.9 <strong>in</strong> spite of<br />

decl<strong>in</strong><strong>in</strong>g trends for both (from 2001).<br />

4. What is <strong>the</strong> life expectancy? From 1990 to 2009, this <strong>in</strong>dicator <strong>in</strong>creased <strong>in</strong> both areas<br />

but its values were always higher <strong>in</strong> urban. Thus, accord<strong>in</strong>g to INS data, 70.25 was <strong>the</strong><br />

average number of years <strong>in</strong> urban <strong>in</strong> 1990 <strong>and</strong> 74.16 <strong>in</strong> 2009; <strong>in</strong>stead, <strong>in</strong> rural, it went from<br />

68.7 <strong>in</strong> 1990 to 72.23 years <strong>in</strong> 2009.<br />

5. What is <strong>the</strong> private hous<strong>in</strong>g distribution? In 1990, 66% of total private dwell<strong>in</strong>gs were<br />

located <strong>in</strong> rural places while <strong>in</strong> 2009 this proportion fell at 46%. The change <strong>in</strong> trend started <strong>in</strong><br />

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1993.<br />

6. What about <strong>the</strong> contribution of agriculture <strong>in</strong> total GDP? It fell from 21% <strong>in</strong> 1993 to<br />

6.6% <strong>in</strong> 2008.<br />

7. What about employment rate <strong>and</strong> unemployment rate (for people older than 15)?<br />

Employment was higher <strong>in</strong> rural but descended from 67.2% <strong>in</strong> 1996 to 52.4% <strong>in</strong> 2009. In<br />

urban, it devolved from 54.7% to 49.4%. As regards <strong>the</strong> BIM unemployment rate, this was<br />

lower <strong>in</strong> rural where it <strong>in</strong>creased from 4.1% <strong>in</strong> 1996 to 5.4% <strong>in</strong> 2009; <strong>in</strong> urban, it fell from<br />

9.1% to 8.1% <strong>in</strong> <strong>the</strong> same period.<br />

8. Are <strong>the</strong> elderly liv<strong>in</strong>g more <strong>in</strong> rural? Yes, <strong>the</strong>y do, although <strong>the</strong>ir rural proportion<br />

decreased from 62% <strong>in</strong> 1990 to 56% <strong>in</strong> 2009.<br />

9. How many households f<strong>in</strong>d it difficult to cover all current expenditures? On average<br />

over <strong>the</strong> period 2007-2009, 27.06% <strong>in</strong> urban <strong>and</strong> 30.06% <strong>in</strong> rural. Hence, it seems that urban<br />

households still have a higher capacity to overcome f<strong>in</strong>ancial problems.<br />

10. What is <strong>the</strong> distribution of <strong>the</strong> overall education graduation? It was much higher <strong>in</strong><br />

urban; it <strong>in</strong>creased from 78% <strong>in</strong> 1994 to 83% <strong>in</strong> 2009.<br />

11. What is <strong>the</strong> rate of <strong>in</strong>fantile mortality? In urban recorded an average of 15.8 <strong>in</strong>fant<br />

deaths per 1,000 live-births whilst <strong>in</strong> rural it was of 21.5. In both areas, rates were situated on<br />

a downward trend.<br />

12. What about <strong>the</strong> natural <strong>in</strong>crease of population? On average 1990-2009, it was of<br />

around +4,200 <strong>in</strong> urban <strong>and</strong> -31,200 <strong>in</strong> rural.<br />

13. What about <strong>the</strong> growth rate of real GDP per capita? From 1990 to 2009, this<br />

<strong>in</strong>dicator depicted an oscillatory evolution with a peak <strong>in</strong> 2008 (+9.4%) <strong>and</strong> a bottom <strong>in</strong> 1991<br />

(-12.9%). Additionally, I have also illustrated <strong>the</strong> relevant migration rates (fig. 11). One can<br />

observe <strong>the</strong> simultaneity occurred <strong>in</strong> 1997 between <strong>the</strong> moment when urban-rural migration<br />

became dom<strong>in</strong>ant <strong>and</strong> <strong>the</strong> substantial fall <strong>in</strong> <strong>the</strong> economic growth rate which turned negative.<br />

But even when <strong>the</strong> growth rate returned to positive values, <strong>the</strong> urban-rural trend cont<strong>in</strong>ued to<br />

prevail.<br />

14. What about <strong>the</strong> average net ga<strong>in</strong>? Comput<strong>in</strong>g <strong>the</strong> average difference between<br />

<strong>in</strong>comes <strong>and</strong> expenditures, I notice that, <strong>the</strong> difference is relatively higher <strong>in</strong> urban for all<br />

categories, except for <strong>the</strong> unemployed (fig. 12). So, it seems that unemployment could be a<br />

major factor <strong>in</strong> decid<strong>in</strong>g to move/stay to/<strong>in</strong> <strong>the</strong> rural area (see also po<strong>in</strong>t 7).<br />

%<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

46.3 47.8<br />

42.3 43<br />

44.7<br />

42.4<br />

37.6<br />

38<br />

41.2<br />

29.2<br />

33.8<br />

35.9<br />

27.3<br />

30.1<br />

30.6 23.6<br />

28.9<br />

22.3<br />

25.3<br />

25.1<br />

15.8<br />

19.9<br />

25.9<br />

18.8<br />

12.4<br />

15.1<br />

9.8<br />

20.2 20.6 22.2<br />

13.8<br />

18.8<br />

15.2<br />

17.6<br />

9.8<br />

5.7 7.4<br />

12.5<br />

13.8<br />

11.6<br />

8.1 6.8<br />

4.9<br />

2.3 3.2<br />

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009<br />

total urban rural<br />

Source: 1995-2003 CASPIS, 2004: D<strong>in</strong>amica sărăciei și a sărăciei severe în perioada<br />

1995-2003<br />

2004-2009 M<strong>in</strong>istry of Labour, Family <strong>and</strong> Social Protection<br />

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Figure 10. Absolute poverty rate <strong>in</strong> Romania by area, 1995-2009<br />

15<br />

10<br />

5<br />

0<br />

-5.6<br />

-10 -8.8<br />

-12.9<br />

-15<br />

1.5<br />

4<br />

7.2<br />

4<br />

-1.2<br />

-6.1 -4.8<br />

2.1<br />

5.7 5.1 5.2<br />

8.4<br />

4.2<br />

7.9<br />

6<br />

9.4<br />

-8.5<br />

1990<br />

1991<br />

1992<br />

1993<br />

1994<br />

1995<br />

1996<br />

1997<br />

1998<br />

1999<br />

2000<br />

2001<br />

2002<br />

2003<br />

2004<br />

2005<br />

2006<br />

2007<br />

2008<br />

2009<br />

real GDP urban-rural rural-urban<br />

Source: Own elaboration based on The World Bank data<br />

NB: Figures reflect <strong>the</strong> growth rates.<br />

Figure 11. Growth rate of real GDP per capita, 1990-2009<br />

Rural<br />

Self-employed <strong>in</strong><br />

non-agricultural<br />

activities Farmers Unemployed Retirees<br />

Urban<br />

Total<br />

Rural<br />

Urban<br />

Total<br />

Rural<br />

Urban<br />

Total<br />

Rural<br />

Urban<br />

Total<br />

Total Employees<br />

Rural<br />

Urban<br />

Total<br />

Rural<br />

Urban<br />

Total<br />

-20 -15 -10 -5 0 5 10 15 20 25 30 35<br />

Source: Own elaboration based on INS data<br />

Figure 12. Average net ga<strong>in</strong> by area, 1998-2009<br />

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From all po<strong>in</strong>ts analyzed above, I can conclude that rural environment did not catch up<br />

with urban one <strong>in</strong> conditions of quality of life even thought both improved <strong>the</strong>ir situation or,<br />

<strong>in</strong> o<strong>the</strong>r words, migration from urban to rural cannot be attributed to an improvement <strong>in</strong><br />

quality of rural life compared to urban life.<br />

CONCLUSIONS AND FUTURE RESEARCH<br />

From <strong>the</strong> current analysis I can resume <strong>the</strong> follow<strong>in</strong>g f<strong>in</strong>d<strong>in</strong>gs:<br />

‣ rural-urban direction of migration prevailed over <strong>the</strong> o<strong>the</strong>rs over <strong>the</strong> period 1990-1994<br />

after which <strong>the</strong> dom<strong>in</strong>ance was taken by <strong>the</strong> urban-rural direction s<strong>in</strong>ce 1997 ongo<strong>in</strong>g,<br />

except for 2006 when <strong>in</strong>tra-urban flows formed <strong>the</strong> majority;<br />

‣ <strong>the</strong> highest rate of migration was reached <strong>in</strong> 2008 whereas <strong>the</strong> lowest <strong>in</strong> 1993;<br />

‣ <strong>the</strong> hierarchy of average rates was urban-rural, rural-rural, urban-urban, rural-urban:<br />

‣ <strong>the</strong> maximum rural-urban migration was recorded <strong>in</strong> 1991 whilst <strong>the</strong> lowest <strong>in</strong> 2000;<br />

for <strong>the</strong> urban-rural migration <strong>the</strong> extreme values were reached <strong>in</strong> 2008, <strong>the</strong> maximum,<br />

<strong>and</strong> 1991, <strong>the</strong> m<strong>in</strong>imum;<br />

‣ women migrated more than men <strong>and</strong> both sexes recorded negative urban balances<br />

s<strong>in</strong>ce 1997 with men turn<strong>in</strong>g negative one year before;<br />

‣ aged people migrated less <strong>and</strong> all migrants aged 35 <strong>and</strong> more changed <strong>the</strong>ir rural<br />

balance sign from negative to positive s<strong>in</strong>ce 1995 onwards.<br />

The possible reasons beh<strong>in</strong>d <strong>the</strong> change <strong>in</strong> migratory trend could be found <strong>in</strong> <strong>the</strong> ma<strong>in</strong><br />

differences between <strong>the</strong> two environments, such as:<br />

‣ decreas<strong>in</strong>g poverty rates <strong>in</strong> both areas although rural cont<strong>in</strong>ued to be poorer;<br />

‣ <strong>in</strong>creas<strong>in</strong>g life expectancy <strong>in</strong> both areas although higher <strong>in</strong> urban;<br />

‣ <strong>in</strong>creas<strong>in</strong>g <strong>and</strong> f<strong>in</strong>ally dom<strong>in</strong>ant proportion of private houses <strong>in</strong> urban;<br />

‣ fall<strong>in</strong>g contribution of agriculture <strong>in</strong> national output;<br />

‣ higher (lower) but decreas<strong>in</strong>g (<strong>in</strong>creas<strong>in</strong>g) rate of employment (unemployment) <strong>in</strong><br />

rural;<br />

‣ dom<strong>in</strong>ant but fall<strong>in</strong>g percentage of elderly people <strong>in</strong> total rural population;<br />

‣ urban households have a relatively powerful capacity to overcome f<strong>in</strong>ancial burdens;<br />

‣ much poorer educational level <strong>in</strong> rural because of decreas<strong>in</strong>g proportion of rural<br />

graduates;<br />

‣ relatively higher rates of <strong>in</strong>fantile mortality <strong>in</strong> rural <strong>in</strong> spite of downward trends <strong>in</strong><br />

both areas;<br />

‣ negative natural <strong>in</strong>crease <strong>in</strong> rural population;<br />

‣ <strong>the</strong> unemployed face more difficulties <strong>in</strong> cover<strong>in</strong>g <strong>the</strong>ir spend<strong>in</strong>g money;<br />

‣ <strong>the</strong> urban-rural migration have become dom<strong>in</strong>ant <strong>in</strong> total migratory flows s<strong>in</strong>ce 1997<br />

simultaneously with <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> second post-communist economic crisis.<br />

In a future research I <strong>in</strong>tend to perform a more detailed <strong>in</strong>vestigation on <strong>the</strong> causes of <strong>the</strong><br />

changes found here us<strong>in</strong>g an appropriate econometric model.<br />

ACKNOWLEDGMENT<br />

This article is a result of <strong>the</strong> project POSDRU/88/1.5./S/55287 “Doctoral Programme<br />

<strong>in</strong> Economics at European Knowledge St<strong>and</strong>ards (DOESEC)”. This project is co-funded by<br />

<strong>the</strong> European Social Fund through The Sectorial Operational Programme for Human<br />

Resources Development 2007-2013, coord<strong>in</strong>ated by The Bucharest Academy of Economic<br />

Studies <strong>in</strong> partnership with West University of Timisoara.<br />

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REFERENCES<br />

1. Adewale, J.G., “Socio-Economic Factors Associated with Urban-Rural Migration <strong>in</strong><br />

Nigeria: A Case Study of Oyo State, Nigeria”, Journal of Human Ecology 17, 1<br />

(2005): 13-16<br />

2. Altenburg, S. (2009), Rural-Urban Migration, 2009, accessed March 2, 2012.<br />

http://www.neue-medien.jura.tudresden.de/die_tu_dresden/fakultaeten/fakultaet_forst_geo_und_hydrowissenschaften/<br />

fachrichtung_geowissenschaften/raumentwicklung/pdf_dokumente/WS%202009/Rura<br />

l-Urban%20Migration_Altenburg.pdf<br />

3. Băbaenu, M., Vlăsceanu, Gh., Piaţa muncii: mecanisme reglatoare, București:<br />

Universitaria, 2007<br />

4. Borjas, G.J., Labor Economics (4 th ed.), New York: McGraw-Hill/Irw<strong>in</strong>, 2008<br />

5. Comisia Antisărăcie şi Promovarea Incluziunii Sociale (CASPIS) (2004), D<strong>in</strong>amica<br />

sărăciei și a sărăciei severe în perioada 1995-2003<br />

6. Constant<strong>in</strong>, D.L., Parlog, C., Gosch<strong>in</strong>, Z., “Interregional Migration <strong>in</strong> Romania dur<strong>in</strong>g<br />

<strong>the</strong> 1990s”, ERSA Conference Papers ersa03p86, 2003<br />

7. Cornwell, K., Inder, B., Migration <strong>and</strong> Unemployment <strong>in</strong> South Africa: When<br />

Motivation Surpasses <strong>the</strong> Theory, Australia: Monash University, 2004<br />

8. Ghetău, V., “Migrations et <strong>in</strong>cidence sur la répartition spatiale de la population en<br />

Roumanie au niveau national et regional”, The Romanian Journal of European<br />

Studies, No. 4, The West University Publish<strong>in</strong>g House, 2005<br />

9. Harris, J.R., Todaro, M.P., “Migration, Unemployment <strong>and</strong> Development: A Two-<br />

Sector Analysis”, American Economic Review 60 (1970): 126-142<br />

10. Lee, E.S., “A Theory of Migration”, Demography 3 (1966): 47-57<br />

11. Lucas Jr., R.E., Life Earn<strong>in</strong>gs <strong>and</strong> Rural-Urban Migration, Journal of Political<br />

Economy 112, 1-2 (2004): S29-S59<br />

12. Lynch, K., Rural-Urban Interaction <strong>in</strong> <strong>the</strong> Develop<strong>in</strong>g World, Canada & USA:<br />

Routledge, 2005<br />

13. Majuru, A., Sistemul de valori și migrația rural-urban <strong>in</strong> România, 2012, accessed<br />

February 20, 2012. http://www.e-antropolog.ro/2012/02/sistemul-de-valori-simigratia-rural-urban-<strong>in</strong>-romaniaii/<br />

14. M<strong>in</strong>istry of Labour, Family <strong>and</strong> Social Protection, accessed February 18, 2012.<br />

http://www.mmuncii.ro/pub/imagemanager/images/file/Domenii/Incluziune%20si%20<br />

asistenta%20sociala/raportari/Raport%20<strong>in</strong>cluziune%202009.pdf<br />

15. Okpara, E.E., “The Impact of Migration on <strong>the</strong> Quality of Nigeria Rural Life”,<br />

Nigerian Agricultural Research Management <strong>and</strong> Tra<strong>in</strong><strong>in</strong>g Institute Sem<strong>in</strong>al Series<br />

(1983): 3-116<br />

16. Oraş versus sat - varianta românească, accessed February 7, 2012.<br />

http://www.deferlari.ro/2011/07/oras-versus-sat-varianta-romaneasca.html<br />

17. Petre, I., “Migraţia <strong>in</strong>ternă şi satul românesc”, Institutul de Sociologie al Academiei<br />

Române, 2008, accessed February 16, 2012.<br />

http://strategia.ncsd.ro/docs/comentarii/ip-mi.pdf<br />

18. Petre, I., Internal migration <strong>and</strong> <strong>the</strong> Romanian village, 2005, accessed February 9,<br />

2012. http://strategia.ncsd.ro/<br />

19. Riadh, B.J., Rural-Urban Migration: On <strong>the</strong> Harris-Todaro Model, 1998, accessed<br />

August 28, 2011, http://www.arab-api.org/cv/riyadh-cv/pdf/Riadh3.pdf<br />

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20. Romanian National Institute of Statistics, accessed February 8,10, 17, 2012.<br />

www.<strong>in</strong>sse.ro<br />

21. Rotaru, T., Mezei, E., “Asupra unor aspecte ale migrației <strong>in</strong>terne recente d<strong>in</strong><br />

România”, Sociologie Românească 3 (1999): 5-37<br />

22. S<strong>and</strong>u, D., Se mută orașul la sat, în România?, 2010, accessed March 5, 2012.<br />

http://www.capital.ro/detalii-articole/stiri/se-muta-orasul-la-sat-<strong>in</strong>-romania-<br />

150662.html<br />

23. Stiglitz, J.E., “Rural-Urban Migration, Surplus Labour, <strong>and</strong> <strong>the</strong> Relationship Between<br />

Urban <strong>and</strong> Rural Wages”, Eastern African Economic Review 12, 6 (1969): 1-27<br />

24. The World Bank, accessed March 1, 2012.<br />

http://data.worldbank.org/<strong>in</strong>dicator/NY.GDP.MKTP.KD.ZG<br />

25. Zombori, A.M., Mil<strong>in</strong>, I.A., “Rural versus Urban <strong>in</strong> Romania”, Bullet<strong>in</strong> of University<br />

of Agricultural Sciences <strong>and</strong> Veter<strong>in</strong>ary Medic<strong>in</strong>e Cluj-Napoca. Horticulture 63, 1-2<br />

(2008)<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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DESCRIBING THE WEB BASED BUSINESS BY THE CONTENT OF ITS<br />

SEGMENTS<br />

Caraganciu Iulian<br />

Lucian Blaga University, Sibiu, Romania<br />

ABSTRACT:<br />

The aim of this paper is to present better <strong>the</strong> contents of <strong>the</strong> web based bus<strong>in</strong>ess <strong>and</strong><br />

its segments. This paper is to give underst<strong>and</strong><strong>in</strong>g of <strong>the</strong> differences between some of <strong>the</strong><br />

branches of web bus<strong>in</strong>ess types. We also try to present <strong>the</strong> means of generat<strong>in</strong>g profit by <strong>the</strong><br />

categories of web bus<strong>in</strong>ess presented <strong>in</strong> this paper.<br />

Keywords: E-commerce, E-commerce Types, Web Market<br />

Web based bus<strong>in</strong>ess sector is one of <strong>the</strong> develop<strong>in</strong>g markets at <strong>the</strong> moment. It has<br />

started to develop more <strong>in</strong>tense s<strong>in</strong>ce <strong>the</strong> appearance of Web 2.0 technology, which enables<br />

users to <strong>in</strong>fluence content filter<strong>in</strong>g as well as content management, <strong>in</strong> some cases (O’Reilly<br />

2005).<br />

The necessity for describ<strong>in</strong>g <strong>the</strong> market segments arose as a mean to show how<br />

different <strong>and</strong> large this market is. Although e-commerce is <strong>the</strong> most frequent segment to be<br />

referred to, it is but a part of <strong>the</strong> market. Limit<strong>in</strong>g <strong>the</strong> research to just e-commerce activity will<br />

enable an accurate analysis to become nearly impossible.<br />

The first web based bus<strong>in</strong>ess segment we are go<strong>in</strong>g to mention is <strong>the</strong> gam<strong>in</strong>g <strong>in</strong>dustry.<br />

This segment has 2 types of game publisher companies, specialized <strong>in</strong>: Browser Games <strong>and</strong><br />

Onl<strong>in</strong>e Multiplayer games.<br />

Browser games are those games which do not require an <strong>in</strong>stallation to your computer<br />

<strong>and</strong> <strong>the</strong> gameplay itself is based <strong>in</strong> a browser w<strong>in</strong>dow. These types of games may vary by<br />

content from strategy games to gambl<strong>in</strong>g. Of course depend<strong>in</strong>g on <strong>the</strong> type we can see <strong>the</strong><br />

way this or that type of game generates revenue.<br />

Onl<strong>in</strong>e multiplayer games are <strong>the</strong> ones that are required to be <strong>in</strong>stalled on your system<br />

<strong>in</strong> order to run. These can be purchased or with monthly subscriptions or both. The genres can<br />

be ra<strong>the</strong>r varied as well as <strong>the</strong> browser game types. To underst<strong>and</strong> better this segment of web<br />

bus<strong>in</strong>ess we have to keep <strong>in</strong> m<strong>in</strong>d that this <strong>in</strong>dustry relies ma<strong>in</strong>ly on provid<strong>in</strong>g a service <strong>and</strong><br />

not just a product.<br />

The game publish<strong>in</strong>g segment generates revenue <strong>in</strong> a number of ways. The revenue<br />

generation may be via one-time purchase for onl<strong>in</strong>e multiplayer games as well as for <strong>the</strong><br />

browser games. This type of revenue generation is ma<strong>in</strong>ly based on <strong>the</strong> popularity of <strong>the</strong> game<br />

<strong>and</strong> on <strong>the</strong> number of customers who are will<strong>in</strong>g to play. It is most frequent that <strong>the</strong>se types of<br />

companies do not charge subscriptions to play <strong>the</strong> game itself, although <strong>the</strong>y may use o<strong>the</strong>r<br />

methods of attract<strong>in</strong>g additional funds from <strong>the</strong> customers.<br />

The second popular method of generat<strong>in</strong>g profit for companies, for both browser <strong>and</strong><br />

onl<strong>in</strong>e multiplayer platform games, is to ask for donations <strong>in</strong> exchange for some small<br />

benefits <strong>in</strong>-game. This method is sometimes used with <strong>the</strong> one mentioned above, although it is<br />

not very frequent, as <strong>the</strong> imbalance created by such may upset <strong>and</strong> force customers to leave.<br />

An example of such method of generat<strong>in</strong>g profit could be travian.com. While card <strong>and</strong> cas<strong>in</strong>o<br />

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type of games sometimes use this method as well, <strong>the</strong>y tend to limit <strong>the</strong>mselves to <strong>the</strong><br />

gambl<strong>in</strong>g with real money, which means that <strong>the</strong> clients supplies his account with real money<br />

<strong>in</strong> order to play, thus <strong>the</strong> losses be<strong>in</strong>g also real. This type of revenue comes ma<strong>in</strong>ly from <strong>the</strong><br />

concept of commission’s fee for withdraw<strong>in</strong>g money or even for <strong>the</strong> organization of <strong>the</strong><br />

tournaments. A good example of a big card play<strong>in</strong>g game website could be PokerStars.com.<br />

The third method to create <strong>in</strong>come, for <strong>the</strong> gam<strong>in</strong>g segment, could be <strong>the</strong> subscription<br />

fee used by some multiplayer onl<strong>in</strong>e games. This fee is basically a monthly fee for <strong>the</strong> support<br />

service provided by <strong>the</strong> publisher’s team of specialists, as well as for <strong>the</strong> use of <strong>the</strong> company’s<br />

servers to play. This type of generat<strong>in</strong>g revenue is most suited for games which require a high<br />

amount of time to play as it maximizes <strong>the</strong> amount of clients will<strong>in</strong>g to pay. A good example<br />

of such game could be World of Warcraft, published by Blizzard.<br />

The second web based bus<strong>in</strong>ess segment is <strong>the</strong> Software Development sector. This<br />

sector has an <strong>in</strong>terest<strong>in</strong>g particularity, although it produces a good, this good mostly behaves<br />

like a service, usually with regular updates <strong>and</strong> tech support. It is also very difficult to<br />

determ<strong>in</strong>e <strong>the</strong> cost <strong>in</strong>volved <strong>in</strong> obta<strong>in</strong><strong>in</strong>g <strong>the</strong> product, because <strong>the</strong> ma<strong>in</strong> component of <strong>the</strong><br />

product is qualified labor force – programmers.<br />

The revenues of this type of bus<strong>in</strong>ess are ma<strong>in</strong>ly com<strong>in</strong>g from software sales, via<br />

digital purchase or <strong>the</strong> actual DVD purchase. Additional costs may come from subscriptions<br />

or <strong>the</strong> license extension, thus behav<strong>in</strong>g more like a service than a product.<br />

The software development sector has two important branches <strong>the</strong> customizable<br />

software development <strong>and</strong> <strong>the</strong> ma<strong>in</strong>stream software development. The ma<strong>in</strong>stream software<br />

development is when clients buy a f<strong>in</strong>ished product, which may or may not be adaptable, but<br />

is available to every client <strong>in</strong> almost <strong>the</strong> same package. While <strong>the</strong> customized software<br />

development companies are <strong>the</strong> type ones that create software to specifically meet your<br />

requirements <strong>and</strong> needs, which make it unique software per client.<br />

Ano<strong>the</strong>r sector, probably <strong>the</strong> most well known, is <strong>the</strong> one of e-commerce. These types<br />

of websites can ei<strong>the</strong>r be retail or aimed to meet <strong>the</strong> requirements of B2B sector (Karthik N.S.<br />

Iyer, Richard Germa<strong>in</strong>, C<strong>in</strong>dy Claycomb 2009). The ma<strong>in</strong> branches of <strong>the</strong> e-commerce sector<br />

can be seen <strong>in</strong> figure 1.<br />

Figure 1: E-commerce sector – ma<strong>in</strong> subcategories<br />

Source: Developed by <strong>the</strong> Author<br />

The e-commerce sector, as we can observe from Figure 1, is formed of <strong>the</strong> follow<strong>in</strong>g 3<br />

subcategories: Auction based E-commerce, Pure E-commerce (or st<strong>and</strong> alone e-commerce)<br />

<strong>and</strong> real shop duplicate. The software reseller type is not <strong>in</strong>cluded <strong>in</strong> this category as it is a<br />

part of <strong>the</strong> software development network <strong>and</strong> not exactly e-commerce.<br />

Auction based e-commerce is a type of e-commerce where <strong>the</strong> product goes to <strong>the</strong><br />

higher bidder. This type of e-commerce is ma<strong>in</strong>ly driven by client to client transactions, <strong>and</strong> is<br />

based on used goods. A good example of such type of e-commerce is <strong>the</strong> eBay.com website.<br />

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Ebay.com is a large website with renown <strong>and</strong> most of <strong>the</strong> products on ebay.com are user<br />

posted, thus be<strong>in</strong>g second h<strong>and</strong> products. Although eBay.com started sell<strong>in</strong>g new products as<br />

well, but <strong>the</strong> stereotype formed <strong>in</strong> user m<strong>in</strong>ds makes it not so popular <strong>in</strong> <strong>the</strong> field of new<br />

products, as people are used to buy<strong>in</strong>g used goods on ebay.com.<br />

Pure or st<strong>and</strong> alone E-commerce is <strong>the</strong> type of company which does not have a real<br />

presence via a local store, or a store at all. This type of e-commerce has a specific<br />

characteristic that it can be considered <strong><strong>in</strong>ternational</strong> by default as its web presence is already<br />

global but <strong>the</strong> sales can be carried out <strong>in</strong> any country via <strong>the</strong> fast mail<strong>in</strong>g service, such as<br />

FedEx, UPS, American Express. E-commerce companies of this type have <strong>in</strong> common <strong>the</strong><br />

fact that <strong>the</strong> entry barriers are ra<strong>the</strong>r low, as compared to <strong>the</strong> o<strong>the</strong>r types from <strong>the</strong> e-commerce<br />

sector. In this type of e-commerce it is quite hard to determ<strong>in</strong>e <strong>the</strong> geographical market as<br />

well as <strong>the</strong> market share <strong>and</strong> <strong>the</strong> market size, which makes it hard to analyze properly.<br />

Real store duplicate type e-commerce is basically <strong>the</strong> easiest to def<strong>in</strong>e as it is <strong>the</strong> type<br />

of e-commerce which is just a supplement for web-presence of a real market shop. Thus <strong>the</strong><br />

market geographical position is well known as it is <strong>the</strong> same with <strong>the</strong> market size. This type of<br />

e-commerce ma<strong>in</strong>ly has as clients <strong>the</strong> same customers <strong>the</strong> real shops have, which makes it<br />

easier to analyze. Although it is a store’s presence on <strong>the</strong> web, it can also facilitate <strong>the</strong><br />

company by accept<strong>in</strong>g more payment methods that <strong>the</strong> real market store.<br />

The revenues for e-commerce obviously come from sell<strong>in</strong>g products, but it’s <strong>the</strong> type<br />

of payments which make it more flexible <strong>and</strong> feasible. There is a multitude of types of<br />

payments for <strong>the</strong> e-commerce sector, as <strong>the</strong> costs <strong>in</strong>volved <strong>in</strong> <strong>the</strong> e-commerce ma<strong>in</strong>tenance<br />

are lower than those of <strong>the</strong> ma<strong>in</strong>tenance of a real store. These payments methods most<br />

frequently <strong>in</strong>clude: credit card payments, paypall.com payments <strong>and</strong> payment on receiver of<br />

<strong>the</strong> product. A lot of <strong>the</strong>m also offer good credit terms to customers which can be made<br />

without it becom<strong>in</strong>g a setback, because of <strong>the</strong> ra<strong>the</strong>r low costs <strong>in</strong>volved. E-commerce<br />

websites can also earn profit via obta<strong>in</strong><strong>in</strong>g a sponsorship, which could even greater dim<strong>in</strong>ish<br />

<strong>the</strong>ir costs, or present a benefit.<br />

The next sector which we are go<strong>in</strong>g to discuss is <strong>the</strong> Market<strong>in</strong>g data <strong>and</strong> database<br />

sales. These are <strong>the</strong> type of websites who sell statistics to large companies, to be used <strong>in</strong> <strong>the</strong>ir<br />

market analysis. These vendors could be: consult<strong>in</strong>g agencies, search eng<strong>in</strong>es or even social<br />

network websites. Although <strong>the</strong> latter are stat<strong>in</strong>g that <strong>the</strong>y use <strong>the</strong> user data just to create<br />

personalized adds <strong>in</strong> conformity with what <strong>the</strong> user likes.<br />

The revenue of <strong>the</strong>se companies is basically from traffic generation, which makes<br />

<strong>the</strong>m attractive to place advertisement on. The more traffic a website generates <strong>the</strong> higher <strong>the</strong><br />

price to post advertisement on that website. Aga<strong>in</strong> to underst<strong>and</strong> <strong>the</strong> depth of <strong>the</strong> people who<br />

are us<strong>in</strong>g it we can see <strong>the</strong> figures presented by facebook.com, <strong>in</strong> Table 1.<br />

Table 1: Facebook Statistics Quarter 1 2012<br />

Daily active<br />

users<br />

Volume of<br />

monthly active<br />

users<br />

901 Million<br />

Active users<br />

526 million daily<br />

active users<br />

Mobile monthly<br />

active users<br />

500 million users<br />

from mobile<br />

devices<br />

Source: http://newsroom.fb.com/content/default.aspx?NewsAreaId=22 (last visit 1 st of<br />

May 2012)<br />

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This table shows how attractive an advertisement of facebook.com can be. The<br />

amount of monthly users is tremendous, number<strong>in</strong>g 901 million active users, from which 526<br />

million users are daily users, <strong>and</strong> from whom about 500 million are users who are connected<br />

to facebook.com almost all of <strong>the</strong> time via a mobile device. This makes <strong>the</strong> market who would<br />

see your targeted add, a ra<strong>the</strong>r large one.<br />

The database sales companies on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong> are mak<strong>in</strong>g market analysis <strong>and</strong><br />

sell<strong>in</strong>g it to <strong>the</strong> companies <strong>in</strong> need of market<strong>in</strong>g data necessary for market<strong>in</strong>g analysis. The<br />

agencies which sell database <strong>in</strong>formation, may sell complete databases of local bus<strong>in</strong>ess<br />

contact <strong>in</strong>formation which can be found publicly as well as some market<strong>in</strong>g research that <strong>the</strong>y<br />

have conducted <strong>in</strong> a certa<strong>in</strong> country or region.<br />

Ano<strong>the</strong>r sector is <strong>the</strong> video stream<strong>in</strong>g segment of <strong>the</strong> web bus<strong>in</strong>ess. This sector<br />

<strong>in</strong>cludes websites such as youtube.com <strong>and</strong> this type of websites are stream<strong>in</strong>g video <strong>and</strong> even<br />

whole movies. The movies which are streamed can be of different nature, on some websites<br />

<strong>the</strong> movies are user uploaded on o<strong>the</strong>rs <strong>the</strong> movies are bought to be streamed for a price.<br />

The revenue of such type of websites is com<strong>in</strong>g ei<strong>the</strong>r from advertisement ei<strong>the</strong>r from<br />

subscription to premium content, which <strong>in</strong>volves monthly payments. For example<br />

youtube.com, <strong>in</strong> some countries, before gives you <strong>the</strong> movie you have searched gives a<br />

r<strong>and</strong>om advertisement of a product, service or movie. These websites use not only video<br />

advertisement; <strong>the</strong>y also use <strong>the</strong> type of static banner-type advertisement on <strong>the</strong> page itself.<br />

The subscription fee can be taken as a sign up fee, or as a monthly payment for <strong>the</strong><br />

premium type of account. The mechanism of payment can also be ra<strong>the</strong>r flexible on <strong>the</strong>se<br />

types of websites, as it covers credit card payment <strong>and</strong> also paypall.com. The traffic generated<br />

by such types of websites also may <strong>in</strong>fluence <strong>the</strong> payment fees as well as <strong>the</strong> price of <strong>the</strong> adds.<br />

There are also 2 dist<strong>in</strong>ct types of web based bus<strong>in</strong>ess who are <strong>in</strong>tertw<strong>in</strong>ed <strong>in</strong>directly<br />

with <strong>the</strong> ones presented above. These types of bus<strong>in</strong>ess are:<br />

Website development <strong>and</strong> design agencies;<br />

The companies of who create <strong>and</strong> mediate <strong>the</strong> post<strong>in</strong>g of adds on <strong>the</strong> websites.<br />

The website development agencies are creat<strong>in</strong>g websites to be more attractive <strong>and</strong> to<br />

be easier to use by <strong>the</strong> users. Their role is a crucial one as <strong>the</strong> websites are ranked by users by<br />

<strong>the</strong> attractiveness <strong>and</strong> by <strong>the</strong> fact how easy those are to use. Some website development<br />

companies grant services which <strong>in</strong>clude a one-time creation of <strong>the</strong> website, although <strong>the</strong>re are<br />

o<strong>the</strong>rs who create websites <strong>and</strong> charge an additional monthly fee to ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong> website on<br />

<strong>the</strong> web, get a better rank<strong>in</strong>g from google, as well as host <strong>the</strong> website on <strong>the</strong> web. These<br />

companies are difficult to calculate <strong>the</strong>ir costs, as <strong>the</strong> product cost is basically made from<br />

labor cost.<br />

The second type are <strong>the</strong> companies who create <strong>and</strong> mediate <strong>the</strong> post<strong>in</strong>g of adds on <strong>the</strong><br />

websites with higher traffic. These companies also monitor how frequently does <strong>the</strong> add<br />

appear on a certa<strong>in</strong> website, thus protect<strong>in</strong>g <strong>the</strong>ir client’s <strong>in</strong>terests. They most frequently<br />

charge monthly fee for <strong>the</strong>ir service, <strong>and</strong> can be thought of be<strong>in</strong>g web advertisement agencies,<br />

be<strong>in</strong>g very similar to <strong>the</strong> ones from <strong>the</strong> real market.<br />

Now that we have presented <strong>the</strong> major sectors of <strong>the</strong> web based market we can start to<br />

underst<strong>and</strong> why it is not possible to obta<strong>in</strong> an accurate market analysis via traditional<br />

methods. The web bus<strong>in</strong>ess market is ra<strong>the</strong>r large <strong>and</strong> conta<strong>in</strong>s, sometimes, conceptually<br />

different types of segments. With this be<strong>in</strong>g said it is underst<strong>and</strong>able why <strong>the</strong>y cannot be<br />

perceived as be<strong>in</strong>g subject to <strong>the</strong> simple analysis.<br />

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CONCLUSIONS:<br />

In conclusion we are to say that <strong>the</strong> web bus<strong>in</strong>ess market is someth<strong>in</strong>g different <strong>and</strong><br />

cannot be analyzed by traditional methods. This <strong>in</strong>cludes methods such as <strong>the</strong> Ord<strong>in</strong>ary Least<br />

Squares method, which is used nowadays by <strong>the</strong> Antitrust Agencies, to determ<strong>in</strong>e a dom<strong>in</strong>ant<br />

position.<br />

Aga<strong>in</strong> as be<strong>in</strong>g so different from <strong>the</strong> real market we are to say that it cannot even be<br />

compared to <strong>the</strong> real market, as it is possible to distort <strong>the</strong> competition on <strong>the</strong> web, without<br />

distort<strong>in</strong>g <strong>the</strong> one on <strong>the</strong> real market.<br />

REFERENCES:<br />

1. Tim O'Reilly (2005-09-30). "What Is Web 2.0". O'Reilly Network. Retrieved<br />

2006-08-06<br />

2. Karthik N.S. Iyer, Richard Germa<strong>in</strong>, C<strong>in</strong>dy Claycomb – “B2B e-commerce<br />

supply cha<strong>in</strong> <strong>in</strong>tegration <strong>and</strong> performance: A cont<strong>in</strong>gency fit perspective on <strong>the</strong><br />

role of environment”<br />

3. http://newsroom.fb.com/content/default.aspx?NewsAreaId=22 (last visit 1 st of<br />

May 2012)<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

DECISION MAKING SYSTEMS– BUSINESS IMPACT OF INFORMATION<br />

TEHNOLOGY SYSTEMS<br />

Cojocaru Silviu<br />

University of Bucharest<br />

Camelia Cojocaru<br />

University of Bucharest<br />

ABSTRACT:<br />

Information systems that assist a decision maker <strong>and</strong> bus<strong>in</strong>ess <strong>in</strong>telligence <strong>in</strong>struments<br />

tend to become omnipresent elements with<strong>in</strong> enterprises. The dynamics of <strong>the</strong> economic field<br />

<strong>and</strong> <strong>the</strong> modern <strong>in</strong>formation explosion are <strong>the</strong> ma<strong>in</strong> reasons that lead to <strong>the</strong> necessity of us<strong>in</strong>g<br />

different types of <strong>in</strong>formation systems that assist <strong>the</strong> decision maker. Despite <strong>the</strong> limits<br />

imposed by <strong>the</strong> computer’s impossibility to perfectly duplicate <strong>the</strong> human reason<strong>in</strong>g, <strong>the</strong><br />

<strong>in</strong>formation systems that assist decision mak<strong>in</strong>g <strong>and</strong> <strong>the</strong> bus<strong>in</strong>ess <strong>in</strong>telligence components are<br />

considered nowadays compulsory <strong>in</strong>struments of <strong>the</strong> modern manager; most of <strong>the</strong> daily<br />

decision procedures, <strong>the</strong> <strong>in</strong>formation required by <strong>the</strong> decision mak<strong>in</strong>g process toge<strong>the</strong>r with<br />

<strong>the</strong> <strong>in</strong>formation search <strong>and</strong> retrieval techniques are taken over completely by <strong>the</strong>se systems.<br />

Fur<strong>the</strong>rmore, <strong>the</strong>ir cont<strong>in</strong>uous development, doubled <strong>the</strong> improvement of computers’<br />

performances, offer <strong>in</strong>creased possibilities to take over major parts of some of <strong>the</strong> most<br />

<strong>in</strong>tense reason<strong>in</strong>g activities performed by humans.<br />

Key words: bus<strong>in</strong>ess <strong>in</strong>telligence, database, decision mak<strong>in</strong>g, warehouse<br />

1. INTRODUCTION<br />

The category of <strong>in</strong>formation systems that assist <strong>in</strong> <strong>the</strong> decision mak<strong>in</strong>g process can be<br />

def<strong>in</strong>ed as bus<strong>in</strong>ess <strong>in</strong>telligence. This term refers to <strong>the</strong> assembly of <strong>in</strong>formatics <strong>in</strong>struments<br />

that br<strong>in</strong>g added „<strong>in</strong>telligence” to <strong>the</strong> bus<strong>in</strong>ess process. The <strong>in</strong>tegration of traditional<br />

operational applications, with a wide range of data analysis programs or <strong>the</strong> expert systems<br />

ensures an efficient support to <strong>the</strong> assistance of decision maker.<br />

With regards to <strong>the</strong> decision mak<strong>in</strong>g process based on <strong>the</strong> bus<strong>in</strong>ess <strong>in</strong>telligence<br />

solutions; we can identify <strong>the</strong> follow<strong>in</strong>g ma<strong>in</strong> stages:<br />

Analysis – The selection of useful <strong>in</strong>formation (<strong>in</strong> accordance with <strong>the</strong><br />

bus<strong>in</strong>ess model) from a large number of data <strong>and</strong> <strong>the</strong> identification of <strong>the</strong> performance<br />

<strong>in</strong>dicators. The process<strong>in</strong>g of <strong>in</strong>formation <strong>in</strong> different contexts, <strong>in</strong> order to be able to<br />

identify tendencies. Bus<strong>in</strong>ess <strong>in</strong>telligence means <strong>the</strong> to offer <strong>in</strong>formation to all<br />

departments <strong>in</strong> <strong>the</strong> enterprise, so that each manager is able to make his own set of<br />

analysis <strong>and</strong> to watch <strong>the</strong> evolution of <strong>the</strong> performance <strong>in</strong>dicators <strong>in</strong> a specific area of<br />

<strong>in</strong>terest;<br />

The discovery of those factors that <strong>in</strong>fluence <strong>the</strong> decision mak<strong>in</strong>g<br />

processes – Expla<strong>in</strong><strong>in</strong>g <strong>the</strong> causes of certa<strong>in</strong> occurrences that do not correspond to <strong>the</strong><br />

bus<strong>in</strong>ess model;<br />

Action – The decision process is based on all <strong>the</strong> studies pieces of <strong>in</strong>formation.<br />

These decisions are based on <strong>the</strong> projection of future effects of a certa<strong>in</strong> action (for<br />

e.g. <strong>in</strong>creased product sales after a promotional campaign). Aga<strong>in</strong>, <strong>the</strong> human<br />

component plays an important role: it is able to judge which action can lead to <strong>the</strong><br />

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desired result. Bus<strong>in</strong>ess Intelligence assists <strong>the</strong> decision maker with <strong>the</strong> simulation of<br />

different results (What If analysis);<br />

Measur<strong>in</strong>g results– In this f<strong>in</strong>al stage we can see if <strong>the</strong> decisions were correct<br />

or, when <strong>the</strong> results are different from <strong>the</strong> ones that we expected, this stage can show<br />

us where we need to act, to improve <strong>the</strong> results.<br />

2. LITERATURE REVIEW<br />

The Decision Support Systems (DSS) <strong>and</strong> bus<strong>in</strong>ess <strong>in</strong>telligence solution are based on<br />

an assembly of components, technologies, server solutions, as well as on different <strong>in</strong>struments<br />

of <strong>in</strong>formatics system projection <strong>and</strong> development. Ano<strong>the</strong>r important th<strong>in</strong>g that we want to<br />

emphasize is <strong>the</strong> exposure to Web <strong>and</strong> Internet of all <strong>the</strong> applications that are parts of <strong>the</strong><br />

entire system. In this manner, all <strong>the</strong> programs that are part of DSS solution are Web-enabled,<br />

<strong>and</strong> this feature allows <strong>and</strong> easy <strong>and</strong> uniform access to <strong>in</strong>formation resources. The Weboriented<br />

characteristic of <strong>the</strong> <strong>in</strong>formatics system was applied, as a response to contemporary<br />

bus<strong>in</strong>ess needs:<br />

Decentralized access to <strong>in</strong>formation from Intranet or through Internet access;<br />

Mobility <strong>and</strong> uniform access to resources.<br />

From a different perspective, <strong>the</strong> Web-oriented <strong>in</strong>formatics systems present a series of<br />

advantages <strong>in</strong> terms of adm<strong>in</strong>istration processes:<br />

The data level <strong>and</strong> applications are centrally stored on one or several servers. In this<br />

manner, <strong>the</strong> back-up processes <strong>and</strong> application configurations are much easier.<br />

Because applications <strong>and</strong> data are stored on some part of <strong>the</strong> server, <strong>the</strong> system can<br />

<strong>in</strong>tegrate “th<strong>in</strong> clients”. Only <strong>the</strong> Web browser is used for add<strong>in</strong>g clients, without hav<strong>in</strong>g to<br />

<strong>in</strong>stall new applications or o<strong>the</strong>r components on <strong>the</strong> work<strong>in</strong>g servers.<br />

3. ARCHITECTURE FOR DECISION SUPPORT SYSTEMS (DSS)<br />

The Decision Support Systems presents two ma<strong>in</strong> levels that ensure <strong>the</strong> entire<br />

function<strong>in</strong>g of <strong>the</strong> <strong>in</strong>formatics system:<br />

a) The <strong>in</strong>frastructure level – <strong>in</strong>cludes server-type components that will become <strong>the</strong> base<br />

for <strong>the</strong> developed application layer (document server, data base server <strong>and</strong> Web server)<br />

b) The application level – <strong>in</strong>cludes applications that exploit <strong>the</strong> data sources <strong>and</strong> analyze<br />

<strong>the</strong>m.<br />

The architecture of this application that is proposed as study case <strong>in</strong> this paper<br />

assumes three basic components:<br />

a. Database – <strong>the</strong> key element of <strong>the</strong> analysis. These elements present a relational<br />

structure <strong>and</strong> client-server architecture; <strong>in</strong> most of <strong>the</strong> cases <strong>the</strong>y are <strong>the</strong> result of <strong>the</strong><br />

<strong>in</strong>tegration of an ERP/CRM system <strong>in</strong> <strong>the</strong> enterprise. The systems <strong>in</strong> this category are<br />

transaction-oriented, with limited analysis possibilities, as a consequence of <strong>the</strong> functional<br />

architecture of <strong>the</strong> system. Relational systems cannot carry on an efficient analysis process,<br />

<strong>and</strong> we can say that <strong>the</strong>y must be transformed <strong>in</strong> a proper model, that is also able to answer<br />

<strong>the</strong> needs. And we must also add that operational systems cannot access <strong>the</strong> available<br />

<strong>in</strong>formation from more <strong>in</strong>ternal or external sources of <strong>the</strong> enterprise;<br />

b. Data transformation <strong>and</strong> <strong>the</strong> activation of data storage– Consider<strong>in</strong>g <strong>the</strong> deficiencies of<br />

<strong>the</strong> operational systems, a process for data transformation is m<strong>and</strong>atory, for <strong>the</strong> best analysis<br />

development. For this one can use ETL (Extract Transform <strong>and</strong> Load) from SQL Server 2010;<br />

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with <strong>the</strong> help of this application <strong>the</strong> connection to any data source <strong>and</strong> <strong>the</strong> <strong>in</strong>formation<br />

extraction can be possible, <strong>and</strong> <strong>in</strong> <strong>the</strong> end analysis cubes can be generated.<br />

The assumed <strong>and</strong> transformed data are saved <strong>in</strong> a data deposit box that can conta<strong>in</strong><br />

relational or multi-dimensional data. We can consider <strong>the</strong> data deposit box as an aggregation<br />

of all <strong>in</strong>formation from <strong>the</strong> <strong>in</strong>itial data sources. Both multi-dimensional analysis cubes, <strong>and</strong><br />

specific subsets for data marts can be generated based on <strong>the</strong> <strong>in</strong>formation stored <strong>in</strong> <strong>the</strong> deposit<br />

box;<br />

c. The user will be connected through <strong>the</strong> web browser <strong>and</strong> will choose certa<strong>in</strong> data subsets<br />

that will be locally analyzed. They will also be able to create <strong>and</strong> develop certa<strong>in</strong> enquiries to<br />

match <strong>the</strong> needs.<br />

4. THE DRIVERS OF THE DECISIONS CONCERNING<br />

IMPLEMENTATION OF NEW INFORMATION TECHNOLOGIES<br />

The new technologies are <strong>the</strong>re <strong>and</strong> could be implemented. The question is: are <strong>the</strong>se<br />

organizations ready to adopt <strong>the</strong> new revolutionary technologies? Who are <strong>the</strong> drivers of this<br />

IT transformation? Which part of <strong>the</strong> organization should be <strong>in</strong> charge with <strong>in</strong>novation <strong>and</strong><br />

adopt<strong>in</strong>g new technologies <strong>and</strong> how <strong>the</strong>y could assess <strong>the</strong> strategic advantages <strong>and</strong> threats<br />

which come along with a new technology?<br />

Who are supposed to be <strong>in</strong> charge with this unprecedented IT transformation? This<br />

paper will assess <strong>the</strong> IT <strong>and</strong> management responsible actions towards <strong>the</strong> alignment of IT both<br />

to general trends of IT world <strong>and</strong> to general strategic goals of <strong>the</strong> company.<br />

The top management team characteristics, such as <strong><strong>in</strong>ternational</strong> experience,<br />

nationality, skills, organization characteristics such as size <strong>and</strong> performance, are deeply<br />

<strong>in</strong>fluenc<strong>in</strong>g <strong>the</strong> process of mak<strong>in</strong>g strategic decisions <strong>in</strong> IT field. The use of <strong>in</strong>formation<br />

technologies especially those Internet-related, have a direct impact on bus<strong>in</strong>ess strategic<br />

decisions.<br />

Chief Executive Officer (CEO) is <strong>the</strong> highest-rank<strong>in</strong>g corporate executive of a<br />

company, <strong>in</strong> charge of total management of an organization. The CEO must lead <strong>the</strong> <strong>in</strong>terests<br />

of <strong>the</strong> company, also take <strong>the</strong> lead <strong>in</strong> <strong>the</strong> <strong>in</strong>novation path <strong>and</strong> develop a management culture at<br />

<strong>the</strong> organization level that recognizes <strong>the</strong> need to implement corporate <strong>in</strong>itiatives to achieve<br />

corporate earn<strong>in</strong>gs goals. Today’s CEO has a near impossible task of hav<strong>in</strong>g to keep path to<br />

<strong>the</strong> chang<strong>in</strong>g technologies, legislation <strong>and</strong> bus<strong>in</strong>ess dem<strong>and</strong>s, manag<strong>in</strong>g both <strong>in</strong>ternal <strong>and</strong><br />

external resources to deliver <strong>the</strong> improved bus<strong>in</strong>ess performance.<br />

With <strong>the</strong> above <strong>in</strong> m<strong>in</strong>d any CEO needs to th<strong>in</strong>k carefully about its current IT<br />

<strong>in</strong>vestments <strong>and</strong> delivery capability. Is <strong>the</strong> company really maximiz<strong>in</strong>g <strong>the</strong> f<strong>in</strong>ancial returns<br />

on IT <strong>in</strong>vestment? If not, why not? Does <strong>the</strong> company have all <strong>the</strong> specific skills, knowledge<br />

<strong>and</strong> expertise to determ<strong>in</strong>e with confidence how best to apply future IT <strong>in</strong>vestments to<br />

maximize benefits to <strong>the</strong> bus<strong>in</strong>ess? Is <strong>the</strong> CEO confident that <strong>the</strong> IT management underst<strong>and</strong>s<br />

<strong>and</strong> successfully aligns <strong>the</strong> IT to enable <strong>the</strong> strategic goals to be achieved by <strong>the</strong> company?<br />

Most CEO agrees on <strong>the</strong> importance of IT <strong>in</strong>novation to bus<strong>in</strong>ess strategies. Still, most<br />

executives say it is difficult to allocate appropriate resources to strategy <strong>and</strong> <strong>in</strong>novation. A<br />

recent study <strong>in</strong>dicates that <strong>the</strong> money spent on <strong>the</strong> IT <strong>in</strong>novation budget is mov<strong>in</strong>g away from<br />

<strong>in</strong>novative bus<strong>in</strong>ess solutions, <strong>and</strong> mov<strong>in</strong>g toward ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong> day-to-day IT<br />

environment.<br />

Chief <strong>in</strong>formation officer (CIO) irresponsible for <strong>the</strong> <strong>in</strong>formation technology <strong>in</strong> an<br />

organization. The CIO responsibilities <strong>in</strong>clude anticipat<strong>in</strong>g trends <strong>in</strong> <strong>the</strong> market place with<br />

regards to technology as it is about ensur<strong>in</strong>g that <strong>the</strong> bus<strong>in</strong>ess navigates <strong>the</strong>se trends through<br />

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expert guidance. At <strong>the</strong> same time, <strong>the</strong> general strategy of <strong>the</strong> organization should be follow<br />

<strong>and</strong> aligned with <strong>the</strong> proper strategic IT plann<strong>in</strong>g.CIO should be a consistent contributor <strong>in</strong><br />

establish<strong>in</strong>g strategic goals for an organization. The CIO manages <strong>the</strong> implementation of <strong>the</strong><br />

useful technology to <strong>in</strong>crease <strong>in</strong>formation accessibility <strong>and</strong> <strong>in</strong>tegrated systems management.<br />

The prom<strong>in</strong>ence of <strong>the</strong> CIO position has significantly <strong>in</strong>creased as <strong>the</strong> <strong>in</strong>formation technology<br />

has become more <strong>and</strong> more important <strong>in</strong> <strong>the</strong> modern organization.<br />

CIO is <strong>in</strong>volved with driv<strong>in</strong>g <strong>the</strong> analysis <strong>and</strong> re-eng<strong>in</strong>eer<strong>in</strong>g of exist<strong>in</strong>g bus<strong>in</strong>ess<br />

processes, identify<strong>in</strong>g <strong>and</strong> develop<strong>in</strong>g <strong>the</strong> capability to use new technologies, keep<strong>in</strong>g up-todate<br />

<strong>and</strong> also up-<strong>and</strong>-run <strong>the</strong> enterprise's physical <strong>in</strong>frastructure <strong>and</strong> network access, <strong>and</strong> with<br />

identify<strong>in</strong>g <strong>and</strong> exploit<strong>in</strong>g <strong>the</strong> enterprise's knowledge resources. Also, <strong>in</strong> <strong>the</strong> knowledge<br />

based organizations, CIO lead <strong>the</strong> companies' efforts to <strong>in</strong>tegrate <strong>the</strong> web technology <strong>in</strong>to both<br />

its long-term strategy <strong>and</strong> its immediate bus<strong>in</strong>ess plans. CIO’s often tasks are manag<strong>in</strong>g<br />

crucial IT projects which are essential to <strong>the</strong> strategic <strong>and</strong> operational objectives of an<br />

organization. The CIO is evolv<strong>in</strong>g <strong>in</strong>to a role based on creat<strong>in</strong>g <strong>and</strong> monitor<strong>in</strong>g bus<strong>in</strong>ess value<br />

from IT assets, more than manag<strong>in</strong>g day-to-day tasks. By develop<strong>in</strong>g new skills <strong>and</strong> widen<strong>in</strong>g<br />

<strong>the</strong>ir responsibilities, CIOs can take a lead<strong>in</strong>g role <strong>in</strong> <strong>the</strong> pursuit of technological <strong>and</strong><br />

organizational change.<br />

The questions is: how can CIO/ CTO help <strong>the</strong>ir organizations respond to <strong>the</strong> dem<strong>and</strong><br />

for susta<strong>in</strong>able change? Many companies create a new leadership role for CIOs, s<strong>in</strong>ce any<br />

fundamental change a company makes today depends <strong>in</strong>creas<strong>in</strong>gly on IT. Therefore, <strong>the</strong> CIO<br />

faces <strong>the</strong> challenges of <strong>the</strong> new nature of company change. Fortunately, CIOs are well<br />

positioned to support <strong>the</strong>ir enterprises with <strong>the</strong> tools that are (or at least should be) at <strong>the</strong>ir<br />

disposal, which <strong>in</strong>clude <strong>the</strong> follow<strong>in</strong>g: a comprehensive perspective on <strong>the</strong> change portfolio,<br />

<strong>in</strong>formation management <strong>and</strong> analytics capabilities, communication <strong>and</strong> collaboration tools, a<br />

portfolio <strong>and</strong> program management discipl<strong>in</strong>e <strong>and</strong> also process improvement capabilities.<br />

CIOs must be proven leaders of change <strong>in</strong> <strong>the</strong>ir own organizations <strong>and</strong> respected for<br />

<strong>the</strong>ir knowledge of bus<strong>in</strong>ess operations. F<strong>in</strong>ally, CIOs must play a proactive role <strong>in</strong> <strong>the</strong><br />

plann<strong>in</strong>g process for enterprise change <strong>in</strong>itiatives, culm<strong>in</strong>at<strong>in</strong>g <strong>in</strong> leadership of <strong>the</strong> portfolio of<br />

change.<br />

Accord<strong>in</strong>g to latest studies, CIO mentioned as <strong>the</strong>ir concerns <strong>the</strong> follow<strong>in</strong>gs:<br />

- Underst<strong>and</strong> <strong>the</strong> IT needs of <strong>the</strong> bus<strong>in</strong>ess side of <strong>the</strong> company, <strong>the</strong>ir preferences <strong>and</strong><br />

trends<br />

- Reveal to <strong>the</strong> CEO <strong>and</strong> to <strong>the</strong> board <strong>the</strong> l<strong>in</strong>k between IT, bus<strong>in</strong>ess strategy goals <strong>and</strong><br />

budget formation<br />

- Obta<strong>in</strong> good knowledge with respect to company’s vertical <strong>and</strong> country markets <strong>and</strong><br />

challenges<br />

- Identify key bus<strong>in</strong>ess drivers for <strong>the</strong> adoption of crucial IT solutions<br />

- Involve <strong>in</strong> <strong>the</strong> process of bus<strong>in</strong>ess IT related decision-mak<strong>in</strong>g processes.<br />

The ma<strong>in</strong> topics of <strong>the</strong> decade, with respect to bus<strong>in</strong>ess development, are as follows:<br />

a) Sett<strong>in</strong>g up <strong>the</strong> bus<strong>in</strong>ess priorities to be assessed by IT<br />

b) IT strategic priorities<br />

c) IT spend<strong>in</strong>g dynamics <strong>and</strong> sourc<strong>in</strong>g<br />

d) IT strategy execution <strong>and</strong> operations management preferences, new software <strong>and</strong><br />

hardware solution penetrations <strong>and</strong> <strong>in</strong>vestments priorities.<br />

Improv<strong>in</strong>g <strong>the</strong> IT side of <strong>the</strong> company is <strong>the</strong> declared goal of most of <strong>the</strong> CIOs. These<br />

<strong>in</strong>clude reduc<strong>in</strong>g <strong>the</strong> IT costs, by consolidat<strong>in</strong>g, virtualization, automatization, optimization of<br />

applications <strong>and</strong> hardware, outsourc<strong>in</strong>g of IT activities. Also, alignment with general bus<strong>in</strong>ess<br />

goals <strong>and</strong> risk management are <strong>the</strong> next <strong>in</strong> rank concerns of CIOs know<strong>in</strong>g <strong>the</strong> correct trends<br />

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of IT market <strong>and</strong> mak<strong>in</strong>g <strong>the</strong> right <strong>in</strong>vestment choices <strong>and</strong> decisions are very important for<br />

every company. IT strategies <strong>and</strong> execution plans <strong>and</strong> measures of technology adoption are<br />

present <strong>in</strong> many large companies. Alignment of IT strategies with <strong>the</strong> general bus<strong>in</strong>ess l<strong>in</strong>e is a<br />

must.<br />

While bus<strong>in</strong>ess <strong>and</strong> IT executives agree on <strong>in</strong>tent, <strong>the</strong>y often disagree on delivery <strong>and</strong><br />

execution. Both bus<strong>in</strong>ess executives <strong>and</strong> chief <strong>in</strong>formation officers (CIOs) say IT is a critical<br />

component of <strong>the</strong>ir bus<strong>in</strong>ess <strong>and</strong> that new technologies will cont<strong>in</strong>ue to change <strong>the</strong><br />

competitive l<strong>and</strong>scape. Technology <strong>in</strong>vades all aspects of current bus<strong>in</strong>ess operations <strong>and</strong> is<br />

considered a critical <strong>in</strong>novation tool that can help support future growth. Deliver<strong>in</strong>g on that<br />

promise is <strong>the</strong> challenge for <strong>the</strong> IT organization. But when it comes to execution, IT<br />

professionals <strong>and</strong> bus<strong>in</strong>ess executives have very different perceptions. Bus<strong>in</strong>ess leaders are<br />

less likely than <strong>the</strong>ir IT counter parts to say that IT contributes to various aspects of bus<strong>in</strong>ess<br />

strategy. In fact, nearly half of CEO agrees that <strong>the</strong> IT department focuses primarily on dayto-day<br />

IT requirements.<br />

Bus<strong>in</strong>ess strategy should emphasize how organizations enable both bus<strong>in</strong>esses <strong>and</strong> IT<br />

people to execute <strong>the</strong>ir responsibilities <strong>in</strong> support of bus<strong>in</strong>ess/IT alignment <strong>and</strong> <strong>the</strong> creation of<br />

bus<strong>in</strong>ess value from IT enabled corporation <strong>in</strong>vestments.<br />

Establish<strong>in</strong>g <strong>the</strong> general strategy of <strong>the</strong> company should always provide good <strong>in</strong>sights<br />

<strong>in</strong>to <strong>the</strong> management <strong>and</strong> contribution of IT with<strong>in</strong> organization. It also takes <strong>in</strong>to<br />

consideration ga<strong>in</strong><strong>in</strong>g bus<strong>in</strong>ess value from IT. Today, many organizations use Information<br />

Technology <strong>in</strong> <strong>the</strong>ir plann<strong>in</strong>g <strong>and</strong> execution of strategy, <strong>in</strong> order to ensure that IT br<strong>in</strong>gs value<br />

to <strong>the</strong>ir bus<strong>in</strong>esses. One lesson learned through IT governance is that realiz<strong>in</strong>g value from IT<br />

requires a mature organization that can deliver such value. Performance measurement <strong>and</strong><br />

management, <strong>the</strong>refore, is a key element <strong>in</strong> realiz<strong>in</strong>g bus<strong>in</strong>ess value through IT.<br />

The <strong>in</strong>formation systems that assist <strong>in</strong> <strong>the</strong> decision mak<strong>in</strong>g process, def<strong>in</strong>ed as<br />

bus<strong>in</strong>ess <strong>in</strong>telligence, are extremely important for br<strong>in</strong>g<strong>in</strong>g added „<strong>in</strong>telligence” to <strong>the</strong><br />

bus<strong>in</strong>ess process. The <strong>in</strong>tegration of traditional operational applications, with a wide range of<br />

data analysis programs or <strong>the</strong> expert systems ensure an efficient support to <strong>the</strong> assistance of<br />

decision maker. These could lead to an improved operational processes <strong>and</strong> operational<br />

excellence with<strong>in</strong> <strong>the</strong> organization.<br />

No need to emphasize that this unprecedented development of <strong>in</strong>formation<br />

technologies have led to different changes <strong>in</strong> <strong>the</strong> bus<strong>in</strong>ess environment: <strong>the</strong> appearance <strong>and</strong><br />

development of knowledge-based organizations, <strong>and</strong> of <strong>the</strong> knowledge-based management<br />

with<strong>in</strong> <strong>the</strong> organizations.<br />

With<strong>in</strong> <strong>the</strong> total resources of a knowledge-based organization, <strong>the</strong> <strong>in</strong>formational<br />

resources register a spectacular dynamic. The IT resources are now becom<strong>in</strong>g <strong>the</strong> eng<strong>in</strong>e of<br />

successful enterprises, represent<strong>in</strong>g not only <strong>the</strong> operational base, but also <strong>the</strong> means for<br />

market<strong>in</strong>g <strong>and</strong> communication strategies. The organizations based on such systems are able<br />

to extract, label, organize, file, apply <strong>and</strong> share knowledge, experiences <strong>and</strong> surveys to make<br />

superior performances possible. This can be translated <strong>in</strong>: better bus<strong>in</strong>ess solutions <strong>and</strong><br />

decisions, a better collaboration <strong>and</strong> share of <strong>in</strong>formation, more capable <strong>and</strong> qualified jobs.<br />

The result of such implementation is, no doubt, positive: extraord<strong>in</strong>ary results <strong>in</strong> <strong>in</strong>novation,<br />

product <strong>and</strong> service quality, cost decrease <strong>and</strong> cont<strong>in</strong>uous update, accord<strong>in</strong>g to <strong>the</strong> market’s<br />

requests.<br />

In order to face new challenges, <strong>the</strong> companies must improve <strong>the</strong>ir digital <strong>and</strong><br />

technological knowledge <strong>and</strong> capacities, <strong>in</strong> spite of all f<strong>in</strong>ancial restra<strong>in</strong>ts. At <strong>the</strong> same time,<br />

organizations must review <strong>the</strong> relevance of bus<strong>in</strong>ess to operational managers with<strong>in</strong>.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Many bus<strong>in</strong>esses are miss<strong>in</strong>g out on similar opportunities for leverag<strong>in</strong>g new technologies to<br />

radically change <strong>the</strong> way <strong>the</strong>y compete. Most IT departments cannot effectively explore<br />

<strong>in</strong>novative uses of technology because <strong>the</strong>y are stuck <strong>in</strong> <strong>the</strong> daily operational jobs. This way,<br />

IT side is a tactical department focused on cutt<strong>in</strong>g costs <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g day-to-day<br />

operations <strong>and</strong> not a key resource for achiev<strong>in</strong>g strategic bus<strong>in</strong>ess goals.<br />

IT executives must be able to move beyond fix<strong>in</strong>g <strong>the</strong> past <strong>and</strong> participate more<br />

actively <strong>in</strong> plann<strong>in</strong>g for <strong>the</strong>ir companies’ future by focus<strong>in</strong>g on <strong>the</strong> follow<strong>in</strong>g actions:<br />

maximiz<strong>in</strong>g <strong>the</strong> value of IT assets, reduc<strong>in</strong>g IT complexity, focus<strong>in</strong>g <strong>in</strong>novation efforts on <strong>the</strong><br />

customer <strong>and</strong> creat<strong>in</strong>g a more strategic IT organization.<br />

Companies that fail to transform <strong>the</strong>ir IT organizations <strong>and</strong> functions will lag beh<strong>in</strong>d<br />

<strong>the</strong>ir competitors <strong>and</strong> put <strong>the</strong>ir future growth at risk.<br />

Decision mak<strong>in</strong>g processes <strong>in</strong> IT implementation <strong>and</strong> strategy could benefit from <strong>the</strong><br />

usage of non-IT specific frameworks such as:<br />

a) The Balanced Scorecard (BSC) - method to assess an organization’s<br />

performance <strong>in</strong> IT area;<br />

b) Six Sigma - focus on quality assurance.<br />

The use of Balanced Scorecard (BSC) has become wide spread as a performance<br />

measurement <strong>and</strong> management system. Introduced <strong>and</strong> developed by R.S. Kaplan <strong>and</strong> D.P.<br />

Norton, BSC br<strong>in</strong>gs, beside <strong>the</strong> f<strong>in</strong>ancial approach over <strong>the</strong> performance of <strong>the</strong> company,<br />

supplementary measures such as: customer satisfaction, <strong>in</strong>ternal processes, learn<strong>in</strong>g <strong>and</strong><br />

growth. Kaplan <strong>and</strong> Norton proposed three layers for each of four perspectives: mission,<br />

objectives, <strong>and</strong> measures. Targets are to be set <strong>and</strong> metrics will measure <strong>the</strong>ir<br />

accomplishment.<br />

The use of BSC has broaden over <strong>the</strong> years <strong>and</strong> extended for all fields of a company’s<br />

activities. This is <strong>the</strong> reason for which <strong>the</strong> IT function of a company has embraced BSC as a<br />

performance measurement system. S<strong>in</strong>ce larger <strong>and</strong> more difficult targets are set for IT field,<br />

more metrics have been established <strong>in</strong> order to observe <strong>the</strong> compliance of executed IT<br />

activities to those planned.<br />

5. RESEARCH ABOUT DSS ON ROMANIAN COMPANIES<br />

The research was realized for 38 companies that are between <strong>the</strong> first 200 from<br />

Romania consider<strong>in</strong>g <strong>the</strong> 2010 turnover <strong>and</strong> its ma<strong>in</strong> purpose was to identify how <strong>the</strong><br />

<strong>in</strong>teroperability technologies were implemented. The enterprises come from different fields,<br />

such as f<strong>in</strong>ancial-bank<strong>in</strong>g, telecommunications, retail <strong>and</strong> <strong>in</strong>dustry.<br />

The study was developed dur<strong>in</strong>g December 2011-February 2012 <strong>and</strong> <strong>in</strong>cluded a set of<br />

questions, from which we mention <strong>the</strong> most important.<br />

I. Did you implement Decision Support Systems (DSS)?<br />

85% of <strong>the</strong> companies implement solutions for <strong>the</strong> <strong>in</strong>teroperability of <strong>in</strong>formatics systems,<br />

<strong>and</strong> <strong>the</strong> rest of 15% plan to implement <strong>the</strong>se solutions with<strong>in</strong> one year.<br />

II. Did DSS solution improve substantially decision mak<strong>in</strong>g process?<br />

Those companies that use <strong>the</strong> DSS solution have come to <strong>the</strong> conclusion that <strong>the</strong>se<br />

technologies lead a major role for <strong>the</strong> improvements of processes. 90% of <strong>the</strong> companies have<br />

registered <strong>in</strong>creased efficiency. More than 55% of <strong>the</strong> companies have registered an <strong>in</strong>creased<br />

performance with<strong>in</strong> <strong>the</strong> company.<br />

III. Is your IT strategy align with <strong>the</strong> general bus<strong>in</strong>ess strategy of <strong>the</strong> company? (<strong>the</strong> question<br />

was addressed to Chief Information Officer - CIO)<br />

More than 70% of companies surveyed said that IT strategy is aligned with company strategy.<br />

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IV. If IT majored projects <strong>and</strong> implementation of <strong>the</strong> newest Information Technologies are<br />

driven by bus<strong>in</strong>ess or IT side of <strong>the</strong> company?<br />

Also, a fairly large proportion (60%) of respondents said that new technologies are<br />

aligned with <strong>the</strong> bus<strong>in</strong>ess organizations.<br />

V. Do you use balanced scorecard components?<br />

Although most of <strong>the</strong> companies apply IT systems dest<strong>in</strong>ed to <strong>the</strong> decision support, <strong>the</strong><br />

usability of balances scorecard is extremely reduced. Only 35% of <strong>the</strong> companies use<br />

components that allow develop<strong>in</strong>g balanced scorecard.<br />

CONCLUSIONS AND IMPLICATIONS<br />

Information analysis is a must <strong>in</strong> our world, nowadays. The term “Information<br />

society” has everyday new <strong>and</strong> various mean<strong>in</strong>gs, because knowledge is a key element that<br />

can determ<strong>in</strong>e <strong>the</strong> evolution of our society.<br />

The rough <strong>in</strong>formation (that looks like a huge data volume) gets no special <strong>in</strong>terest,<br />

probably just because it cannot offer an efficient <strong>and</strong> detailed analysis. The th<strong>in</strong>gs change<br />

when we talk about <strong>in</strong>tegrated <strong>and</strong> centralized <strong>in</strong>formation that offers a good assistance for <strong>the</strong><br />

decision maker <strong>and</strong> also about <strong>the</strong> data analysis that is a must for an efficient management.<br />

Given <strong>the</strong> target study, <strong>the</strong> target represented by large companies <strong>in</strong> Romania (<strong>in</strong> <strong>the</strong> top 200<br />

companies by turnover), we conclude that this level of adoption of decision support solutions<br />

is satisfactory.<br />

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Knowledge Management, Vol. 3 Iss: 2, pp.143 – 157<br />

2. Bhatt, G.D. (2001). Knowledge management <strong>in</strong> organizations: exam<strong>in</strong><strong>in</strong>g <strong>the</strong><br />

<strong>in</strong>teraction between technologies, techniques, <strong>and</strong> people. Journal of Knowledge<br />

Management, Vol. 5 Iss: 1, pp.68 – 75<br />

3. Chan, T.Y.D. (2002). Knowledge Management Company (XEROX). Capitaliz<strong>in</strong>g on<br />

Knowledge Workers. Tokyo. APO<br />

4. Chew, E.K., Gottschalk P. (2009). Theories <strong>and</strong> Models of Bus<strong>in</strong>ess Firms.<br />

Information Technology Strategy <strong>and</strong> Management: Best Practices(pp. 1-30).<br />

Retrieved from www.igi-global.com/chapter/<strong>the</strong>ories-models-bus<strong>in</strong>ess-firms/23739<br />

5. Cumps, B., Viaene, S., Dedene, G. (2010). L<strong>in</strong>k<strong>in</strong>g <strong>the</strong> Strategic Importance of ICT<br />

with Investment <strong>in</strong> Bus<strong>in</strong>ess-ICT Alignment: An Explorative Framework<br />

.International Journal on IT/Bus<strong>in</strong>ess Alignment <strong>and</strong> Governance (pp. 39-57).<br />

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6. Davenport, T.; Prusak, I. (1998). Work<strong>in</strong>g Knowledge: How Organisation Manage,<br />

What They Kno. Boston: Harvard Bus<strong>in</strong>ess Press School<br />

7. Fairchild, A. (2004). A View on Knowledge Management: Utiliz<strong>in</strong>g a Balanced<br />

Scorecord Methodology for Analyz<strong>in</strong>g Knowledge Metrics. Strategies for<br />

Information Technology Governance (pp. 169-186). Retrieved from www.igiglobal.com/chapter/view-knowledge-management/29903<br />

8. Floarea Năstase, Pavel Năstase – Tehnologia aplicaţiilor Web (XML-DOM-ASP) –<br />

Editura Economică 2002 .<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

9. Gartner Executive Programs Worldwide Survey of More Than 2,000 CIOs Identifies<br />

Cloud Comput<strong>in</strong>g as Top Technology Priority for CIOs <strong>in</strong> 2011. Gartner. Retrieved<br />

from http://www.gartner.com/it/page.jsp?id=1526414<br />

10. Grupul BDASEIG – Baze de date fundamente teoretice şi practice – Editura Infomega<br />

2002.<br />

11. Hagen, C., Starta, D., Liv<strong>in</strong>gston, M., Anderson, B. (2012) Why Today's IT<br />

Organization Won't Work Tomorrow. A.T. Kearney. Retrieved from a<br />

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services/us/cmo/cmostudy2011/cmo-registration.html<br />

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m<strong>in</strong>imal risk. Retrieved from http://www-<br />

935.ibm.com/services/au/igs/pdf/tt_booklet_f<strong>in</strong>al_web.pdf<br />

14. IDG White Paper (2012).IT Transformation: Plann<strong>in</strong>g, Execution <strong>and</strong> Objectives <strong>in</strong><br />

Europe. Retrieved from http://www.idgconnect.com/view_abstract/8795/ittransformation-plann<strong>in</strong>g-execution-objectives-europe<br />

15. Lopez, J. (2011). Work<strong>in</strong>g Through Conflict<strong>in</strong>g Priorities of <strong>the</strong> Power Triangle to<br />

Ga<strong>in</strong> Competitive Advantage. USA: Gartner. Retrieved from<br />

http://www.gartner.com/technology/cio-priorities/conflict<strong>in</strong>g-priorities-competitiveadvantage.jsp?prm=TW_CHCIOP<br />

16. Lawler, E., Worley, C. (2006). Built to Change: How to Achieve Susta<strong>in</strong>ed<br />

Organizational Effectiveness. Video on DVD .Retrieved from<br />

http://www.kantola.com/Edward-Lawler-PDPD-74-S.aspx<br />

17. Stevens F. (2011). Frameworks for IT Governance Implementation. Enterprise IT<br />

governance, Bus<strong>in</strong>ess Value <strong>and</strong> Performance Measurement (pp. 1- 18). www.igiglobal.com/chapter/frameworks-governance-implementation/47452<br />

18. Tamaş Iilie. Popa Gheorghe, Berbec Florent<strong>in</strong>a, Vrîncianu Mar<strong>in</strong>ela, Glăvan Nicolae –<br />

Sisteme de gestiune a bazelor de date – Visual FoxPro – Editura CISON 2001.<br />

19. Ulubil, S. (2012). Innovative ideas with IBM PureSystems to rega<strong>in</strong> control of<br />

IT.Retrieved from<br />

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20. Van Gremergen, W., De Haes, S. (2005). Measur<strong>in</strong>g <strong>and</strong> Improv<strong>in</strong>g IT Governance<br />

Through <strong>the</strong> Balanced Scorecard. Information Systems Control Journal, Volume 2,<br />

2005<br />

21. Zikopoulos, P.; Eaton, C.; Deusch, T.; Deroos, D.; Lapis, G. (2012). Underst<strong>and</strong><strong>in</strong>g<br />

Big Data. Analytics for Enterprises Class, Hadoop <strong>and</strong> Stream<strong>in</strong>g Data. USA:<br />

McGraw-Hill. Retrieved from<br />

http://public.dhe.ibm.com/common/ssi/ecm/en/iml14297usen/IML14297USEN.PDF<br />

22. Zaharie Dor<strong>in</strong>, Ioan Roşca – Proiectarea obiectuală a sistemelor <strong>in</strong>formatice – Editura<br />

Dual Tech 2002.<br />

23. Weldon, L., Hunter, R., Dreyfuss, C. (2012). Susta<strong>in</strong>able Enterprise Change.<br />

Retrieved from<br />

http://my.gartner.com/portal/server.pt?open=512&objID=270&mode=2&PageID=386<br />

2698&ref=dd_rec&resId=1934117<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

WEB SERVICES– NEW TRENDS FOR CUSTOMER RELATIONSHIP<br />

MANAGEMENT<br />

Silviu Cojocaru<br />

University of Bucharest<br />

Camelia Cojocaru<br />

University of Bucharest,<br />

ABSTRACT<br />

This paper aims to underl<strong>in</strong>e <strong>the</strong> new generation of web services tools <strong>and</strong> techniques<br />

<strong>and</strong> how to use <strong>the</strong>m to make better bus<strong>in</strong>ess decisions <strong>in</strong> manag<strong>in</strong>g enterprise resource <strong>and</strong><br />

improve customer relationships. The alternative goal is to place <strong>the</strong> focus not only on<br />

develop<strong>in</strong>g new software but also on achiev<strong>in</strong>g bus<strong>in</strong>ess results, plac<strong>in</strong>g particular emphasis<br />

on customer relationship management. The purpose of technology is to solve practical<br />

bus<strong>in</strong>ess problems.<br />

Key words: SOA, <strong>in</strong>teroperability, system <strong>in</strong>tegration, web services<br />

JEL Classification: O33-Technological Change: Choices <strong>and</strong> Consequences;<br />

Diffusion Processes<br />

1. INTRODUCTION<br />

The Internet’s development has fundamentally affected <strong>the</strong> architecture of <strong>in</strong>formatics<br />

management systems, caus<strong>in</strong>g substantial changes <strong>in</strong> <strong>the</strong> way that this category of solutions is<br />

distributed <strong>and</strong> reached. This consider<strong>in</strong>g, one could say that ga<strong>in</strong><strong>in</strong>g access to economical<br />

applications through a simple Web browser came as a necessity <strong>in</strong> a world that is<br />

characterized by dynamism <strong>and</strong> by <strong>the</strong> globalization of economical phenomena [Aamodt,<br />

1996].<br />

The W3C (World Wide Web consortium) def<strong>in</strong>es a "Web service" as "a software<br />

system designed to support <strong>in</strong>teroperable mach<strong>in</strong>e-to-mach<strong>in</strong>e <strong>in</strong>teraction over a network"<br />

[W3C documentation].<br />

We can identify two major classes of Web services, REST-compliant Web services, <strong>in</strong><br />

which <strong>the</strong> primary purpose of <strong>the</strong> service is to manipulate XML representations of Web<br />

resources us<strong>in</strong>g a uniform set of "stateless" operations; <strong>and</strong> arbitrary Web services, <strong>in</strong> which<br />

<strong>the</strong> service may expose an arbitrary set of operations. [W3C documentation].<br />

It is very important to mention that <strong>the</strong> Web services represent a method that was<br />

st<strong>and</strong>ardized by <strong>the</strong> W3C consortium. This <strong><strong>in</strong>ternational</strong> community <strong>in</strong>cludes commercial <strong>and</strong><br />

educational <strong>in</strong>stitutions <strong>and</strong> has as ma<strong>in</strong> objective <strong>the</strong> st<strong>and</strong>ardization of technologies <strong>and</strong> <strong>the</strong><br />

offer of uniformity <strong>in</strong> Internet.<br />

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2. LITERATURE REVIEW<br />

Consider<strong>in</strong>g <strong>the</strong> st<strong>and</strong>ardization of Web services was done by a globally accepted<br />

organization (like <strong>the</strong> Web consortium), this technology is referred to as universal. The Web<br />

Services, no matter <strong>the</strong>ir platform (Microsoft, IBM, HP or Oracle), work on <strong>the</strong> same set of<br />

st<strong>and</strong>ards, <strong>and</strong> this gives <strong>the</strong>m adaptability <strong>and</strong> <strong>the</strong> possibility to be <strong>in</strong>tegrated with <strong>the</strong> most<br />

various software platforms.<br />

In essence, this technology is based on three ma<strong>in</strong> elements that allow <strong>the</strong> <strong>in</strong>tegration<br />

<strong>and</strong> <strong>the</strong> conformation to specific functions.<br />

The first element is represented by <strong>the</strong> SOAP protocol (Simple Object Access Protocol),<br />

based on <strong>the</strong> XML language, with <strong>the</strong> follow<strong>in</strong>g functional characteristics:<br />

The control of data packages transfers between <strong>the</strong> Web services providers <strong>and</strong> <strong>the</strong><br />

users, with <strong>the</strong> HTTP protocol (GET or POST methods) developed for package data<br />

transfers between servers <strong>and</strong> users;<br />

The transfer of <strong>the</strong> parameters set by <strong>the</strong> user <strong>and</strong> specific to all applications available<br />

through Web services;<br />

The return of <strong>the</strong> search on <strong>the</strong> Web service server, <strong>and</strong> <strong>the</strong> result<strong>in</strong>g data is presented <strong>in</strong><br />

XML-formatted documents.<br />

The second element that is at <strong>the</strong> basis of <strong>the</strong> Web services is represented by WSDL<br />

(Web Services Description Language). WSDL is an XML format that has <strong>the</strong> role to <strong>in</strong>form<br />

potential users of <strong>the</strong> Web service about its specific elements. This is how, through <strong>the</strong> WSDL<br />

technology, one can f<strong>in</strong>d <strong>in</strong>formation about functions <strong>and</strong> operations exposed by <strong>the</strong> Web<br />

service, as well as <strong>in</strong>formation about <strong>the</strong> parameters that can be assigned.<br />

The last element that lies at <strong>the</strong> basis of Web services is represented by UDDI<br />

(Universal Discovery Description <strong>and</strong> Integration). UDDI is a platform designed to work as<br />

<strong>the</strong> search eng<strong>in</strong>es available on <strong>the</strong> Web, allow<strong>in</strong>g users to search <strong>the</strong> Web services for <strong>the</strong>ir<br />

own needs. UDDI uses <strong>the</strong> descriptive <strong>in</strong>formation of <strong>the</strong> Web services that are established<br />

through WSDL language, <strong>in</strong> order to offer <strong>the</strong> potential user an efficient search method,<br />

improved with an added set of <strong>in</strong>formation about Web services usage.<br />

Web services are a st<strong>and</strong>ardized way of distribut<strong>in</strong>g Internet applications <strong>and</strong> fundamental<br />

technologies that are at <strong>the</strong> basis of this network. Also, web services offer <strong>the</strong> possibility of<br />

<strong>in</strong>terconnect<strong>in</strong>g a wide range of applications, which are available on different platforms <strong>and</strong> <strong>in</strong><br />

several worldwide locations. One could say that Web technologies became an Esperanto of<br />

application communication, as <strong>the</strong> new technology opens <strong>the</strong> gate towards a new age<br />

dom<strong>in</strong>ated by <strong>in</strong>telligent applications that make smart decisions <strong>and</strong> Internet searches, as a<br />

basis for well-balanceddecisions [Agosta,2000].<br />

Therefore, suppos<strong>in</strong>g that we wish to build an expert system that manages a share<br />

portfolio, we need to keep <strong>in</strong> m<strong>in</strong>d that such a system cannot function without constant market<br />

quotation updates. Plus, mak<strong>in</strong>g an optimal decision for sell<strong>in</strong>g or buy<strong>in</strong>g is a matter of<br />

m<strong>in</strong>utes, <strong>and</strong> this highly <strong>in</strong>fluences <strong>the</strong> efficiency of <strong>the</strong> system. If a decade ago this system<br />

was very complicated due to <strong>the</strong> lack of efficient means of cross application communication,<br />

after <strong>the</strong> development of Web applications, it became much easier. One would have to<br />

develop <strong>the</strong> classic portfolio management expert <strong>and</strong> <strong>the</strong>n <strong>the</strong> l<strong>in</strong>k to <strong>the</strong> outside world would<br />

be this paper’s technology. The data conta<strong>in</strong><strong>in</strong>g <strong>the</strong> quotations will be transmitted via Internet<br />

through a web service developed by <strong>the</strong> stock market. By us<strong>in</strong>g <strong>the</strong> functions <strong>and</strong> procedures<br />

exposed by this Web services, <strong>the</strong> right parameters can be transmitted, <strong>and</strong> <strong>the</strong> stock market<br />

<strong>in</strong>formational system will return <strong>the</strong> requested <strong>in</strong>formation. Plus, all of <strong>the</strong> exposed functions<br />

of <strong>the</strong> stock market system will become a part of <strong>the</strong> developed applications, <strong>and</strong> will be<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

called for as similarly developed procedures. You will be able to schedule <strong>the</strong> automatic<br />

check<strong>in</strong>g of stock market quotations <strong>and</strong> <strong>the</strong> permanent update of <strong>the</strong> local database. Th<strong>in</strong>gs<br />

could move even fur<strong>the</strong>r, with <strong>the</strong> possibility of <strong>in</strong>clos<strong>in</strong>g a Web service for <strong>the</strong> brokerage<br />

society that would allow <strong>the</strong> expert system to not only makes <strong>the</strong> optimal choice but to<br />

implement <strong>the</strong> decision taken. This example shows how optimal communication automation<br />

actually works <strong>and</strong> how human <strong>in</strong>tervention becomes unnecessary. This has a decisive role <strong>in</strong><br />

elim<strong>in</strong>at<strong>in</strong>g <strong>in</strong>tentional <strong>and</strong> non-<strong>in</strong>tentionalhuman errors from <strong>the</strong> entire process<br />

(Jacobides,2000).<br />

3. CRM SOLUTIONS TRENDS<br />

Modern companies focus on <strong>the</strong> necessity to underst<strong>and</strong> <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong> relationships<br />

with <strong>the</strong>ir customers.<br />

Many companies’ portfolio of application <strong>in</strong>cludes manag<strong>in</strong>g <strong>and</strong> us<strong>in</strong>g customerrelated<br />

databases, customer portfolio management, CRM <strong>and</strong> customer experience<br />

applications.<br />

Thus an enterprise would plan strategies designed to w<strong>in</strong> share of customer ra<strong>the</strong>r than<br />

market share <strong>and</strong> to measure its success on retention, customer equity, <strong>and</strong> returns on data<br />

assets ra<strong>the</strong>r than just on ROI <strong>and</strong> market share. Companies would learn to measure each<br />

customer's profitability <strong>and</strong> put customer managers <strong>in</strong> charge of portfolios of customers. More<br />

<strong>and</strong> more, <strong>the</strong> enterprise would br<strong>in</strong>g products to customers, not just customers to products.<br />

“The first requirement is to identify customers: to tag <strong>the</strong>m so that each one can be<br />

identified through any channel, across transactions <strong>and</strong> <strong>in</strong>teractions over time. Once an<br />

<strong>in</strong>dividual customer can be seen as one complete customer across <strong>the</strong> company, <strong>the</strong> company<br />

can differentiate customers by both <strong>the</strong> different values that customers have to <strong>the</strong> company<br />

<strong>and</strong> <strong>the</strong> unique needs that each valuable customer has from <strong>the</strong> company. To learn enough to<br />

differentiate customers, <strong>the</strong> company will <strong>in</strong>teract with customers <strong>and</strong> keep track of <strong>the</strong>se<br />

<strong>in</strong>dividual dialogs, learn<strong>in</strong>g a bit more with every <strong>in</strong>teraction, at every touch po<strong>in</strong>t. F<strong>in</strong>ally,<br />

<strong>the</strong> company will embark upon <strong>the</strong> hardest strategy: customization, or treat<strong>in</strong>g different<br />

customers differently, often by automat<strong>in</strong>g <strong>the</strong> personalization process <strong>in</strong> a way that <strong>in</strong>creases<br />

customer loyalty even as it almost <strong>in</strong>evitably reduces <strong>the</strong> cost of operations. These steps are<br />

tough. Those companies that can achieve <strong>the</strong> first three - identify, differentiate, <strong>and</strong> <strong>in</strong>teract -<br />

can claim to have achieved CRM <strong>and</strong> database market<strong>in</strong>g.” (Newel, Frederick; Loyalty.com:<br />

Customer Relationship Management <strong>in</strong> <strong>the</strong> New Era of Internet Market<strong>in</strong>g, McGraw-Hill, Inc.<br />

New York, NY, USA, 2001)<br />

Lately, we could assist to <strong>the</strong> broaden of underst<strong>and</strong><strong>in</strong>g of CRM <strong>and</strong> its role <strong>in</strong><br />

enhanc<strong>in</strong>g customer value <strong>and</strong>, as a result, shareholder value. Customer Relationship<br />

Management (CRM) is placed more <strong>and</strong> more at a strategic level <strong>and</strong> enhanced with<strong>in</strong> <strong>the</strong><br />

company. We could identify five key cross-functional CRM processes: a strategy<br />

development process, a value creation process, a multichannel <strong>in</strong>tegration process, an<br />

<strong>in</strong>formation management process, <strong>and</strong> a performance assessment process.<br />

Achiev<strong>in</strong>g success with CRM strategy <strong>and</strong> implementation also means that <strong>the</strong><br />

company would pay attention to:<br />

- customer acquisition, customer retention <strong>and</strong> development,<br />

- manag<strong>in</strong>g <strong>the</strong> customer life cycle<br />

- creat<strong>in</strong>g value for customers<br />

- manag<strong>in</strong>g networks for CRM performance.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

The unprecedented developments of web based technologies allow <strong>the</strong> companies to<br />

put <strong>in</strong> place new ways of perform<strong>in</strong>g better CRM activities.<br />

We cold mention, among <strong>the</strong> newest companies’ preferences, <strong>the</strong> digital br<strong>and</strong><strong>in</strong>g <strong>and</strong><br />

onl<strong>in</strong>e advertis<strong>in</strong>g ; boundary rationality <strong>and</strong> impact on mak<strong>in</strong>g decisions <strong>in</strong> bus<strong>in</strong>ess <strong>and</strong><br />

organizations; cross-cultural behavioral variation with impact on bus<strong>in</strong>ess <strong>and</strong> organizations.<br />

The technology world has changed dramatically dur<strong>in</strong>g <strong>the</strong> last decade. The ma<strong>in</strong><br />

changes referred to <strong>the</strong> fact that 80% of <strong>the</strong> world’s <strong>in</strong>formation is unstructured. Therefore,<br />

raw computational power <strong>and</strong> complexity is enormously grow<strong>in</strong>g. At <strong>the</strong> same time, access to<br />

<strong>in</strong>formation has been democratized, as <strong>the</strong> <strong>in</strong>formation is (or should be) available for all. In<br />

<strong>the</strong> new era, <strong>the</strong> companies need to improve <strong>the</strong>ir traditional IT approaches with technology<br />

that allow enterprises to benefit from <strong>the</strong> big data era. The big data era will be led by <strong>the</strong><br />

enterprises that could have at <strong>the</strong>ir disposal new platforms conta<strong>in</strong><strong>in</strong>g: exploration <strong>and</strong><br />

development toolsets, visualization techniques, native text analytics, mach<strong>in</strong>e learn<strong>in</strong>g, cloud<br />

comput<strong>in</strong>g, virtualization <strong>and</strong> mobility, all based on enterprise stability <strong>and</strong> security, among<br />

o<strong>the</strong>r requisites.<br />

Organizations seek<strong>in</strong>g to f<strong>in</strong>d better ways of differentiat<strong>in</strong>g <strong>the</strong>mselves from <strong>the</strong>irs<br />

competitors are tak<strong>in</strong>g advantages of <strong>the</strong>se <strong>in</strong>formation <strong>and</strong> technologies <strong>in</strong> order to improve<br />

<strong>the</strong>ir competitiveness, efficiency, profitability, br<strong>and</strong> awareness, <strong>and</strong> many more.<br />

Whe<strong>the</strong>r we talk about comments posted on Twitter, Facebook, L<strong>in</strong>kedIn or o<strong>the</strong>r<br />

social networks, <strong>the</strong> companies are very careful with what <strong>the</strong>y have to say. The companies<br />

underst<strong>and</strong> that <strong>the</strong> comments or compla<strong>in</strong>ts are public. Through social networks, <strong>the</strong> posts<br />

can be read, distributed <strong>and</strong> reposted by thous<strong>and</strong>s of persons. In <strong>the</strong> same time, <strong>the</strong>y also<br />

know that a new client can cost 7 times more than keep<strong>in</strong>g an exist<strong>in</strong>g client, <strong>and</strong> that is why<br />

<strong>the</strong>y <strong>in</strong>tend to use technology to underst<strong>and</strong> social media discussions <strong>and</strong> to improve <strong>the</strong>ir<br />

services.<br />

By us<strong>in</strong>g new technologies <strong>and</strong> analysis methods, <strong>the</strong> <strong>in</strong>formation can offer many<br />

advantages.<br />

For example, <strong>the</strong> so-called “Oscars Senti-meter” has comb<strong>in</strong>ed <strong>the</strong> daily number of<br />

tweets with <strong>the</strong> language recognition technology, <strong>in</strong> order to identify positive, negative <strong>and</strong><br />

neutral op<strong>in</strong>ions <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> 140 characters messages. This process is called “<strong>the</strong> feel<strong>in</strong>gs’<br />

analysis”. A similar project was developed for <strong>the</strong> Super bowl <strong>in</strong> USA <strong>and</strong> its results have<br />

<strong>in</strong>fluenced <strong>the</strong> players’ contracts <strong>and</strong> <strong>the</strong> value of sponsorship contracts.<br />

Besides this analysis of feel<strong>in</strong>gs, <strong>the</strong> companies study <strong>the</strong> posts from social networks <strong>and</strong><br />

measure <strong>the</strong>ir <strong>in</strong>fluence. This is a proof that companies start to pay an <strong>in</strong>creased attention to<br />

<strong>the</strong> voices that can <strong>in</strong>fluence. In <strong>the</strong> same time, <strong>the</strong>y offer equal attention to <strong>the</strong> “feel<strong>in</strong>gs”<br />

tendency, to predict <strong>the</strong> consumer’s op<strong>in</strong>ion on a shopp<strong>in</strong>g season, for example.<br />

Social media is a tool of an <strong>in</strong>creased importance, very relevant when it comes to creat<strong>in</strong>g a<br />

br<strong>and</strong>, hav<strong>in</strong>g a relationship with clients, <strong>and</strong> <strong>in</strong>creas<strong>in</strong>g clients’ loyalty. All <strong>the</strong>se factors can<br />

be comb<strong>in</strong>ed to <strong>in</strong>crease br<strong>and</strong> awareness <strong>and</strong> create new bus<strong>in</strong>ess.<br />

Just like people tend to use more <strong>and</strong> more social media <strong>in</strong> <strong>the</strong>ir personal lives,<br />

companies must <strong>in</strong>clude <strong>the</strong>se communication channels <strong>in</strong> <strong>the</strong>ir plans, to allow <strong>the</strong>ir clients to<br />

discuss about – <strong>and</strong> with – br<strong>and</strong>s <strong>in</strong> a real dialogue. Retails should allow <strong>the</strong>ir clients to<br />

share, comment <strong>and</strong> discuss openly about <strong>the</strong>ir products <strong>and</strong> services.<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

4. MODUS OPERANDI OF WEB SERVICES<br />

When it comes to <strong>the</strong> modus oper<strong>and</strong>i of <strong>the</strong> Web services, certa<strong>in</strong> statements must be<br />

made. In this manner we will see who are <strong>the</strong> participants <strong>in</strong>volved <strong>in</strong> <strong>the</strong> usage of <strong>the</strong> Web<br />

service:<br />

The Web service provider is <strong>the</strong> first participant <strong>in</strong> <strong>the</strong> process. The provider makes<br />

available to <strong>the</strong> users a function represented by <strong>the</strong> Web services;<br />

The Web services consumer is <strong>the</strong> user that accesses that service <strong>and</strong> <strong>in</strong>tegrates it <strong>in</strong><br />

his applications;<br />

An <strong>in</strong>termediary may appear between <strong>the</strong> two participants. This is represented by <strong>the</strong><br />

UDDI register, that allows <strong>the</strong> user to f<strong>in</strong>d <strong>the</strong> service provider that offers <strong>the</strong> proper set of<br />

functions <strong>and</strong> operations.<br />

Hav<strong>in</strong>g def<strong>in</strong>ed all <strong>the</strong>se <strong>the</strong>oretic elements, we will discuss a case study, presented <strong>in</strong><br />

a practical method of how to develop <strong>and</strong> use Web services. We will assume that an enterprise<br />

deal<strong>in</strong>g with build<strong>in</strong>g materials uses a management <strong>in</strong>formatics system from <strong>the</strong> ERP category<br />

(Enterprise Resource Plann<strong>in</strong>g). The enterprise’s <strong>in</strong>formatics system is based on a st<strong>and</strong>ard<br />

client-server architecture that has as central element a MS-SQL database server. Most of <strong>the</strong><br />

clients, represented by build<strong>in</strong>g – assembly companies, ask <strong>the</strong> produc<strong>in</strong>g company to offer<br />

<strong>the</strong>m <strong>the</strong> possibility to check <strong>the</strong> prices of end products all <strong>the</strong> time. Moreover, <strong>the</strong><br />

undertak<strong>in</strong>g wish to <strong>in</strong>clude <strong>in</strong> <strong>the</strong> <strong>in</strong>formatic systems <strong>the</strong>ir own data about <strong>the</strong> updated prices<br />

of build<strong>in</strong>g materials. This would lead to an efficient method to update <strong>in</strong> real time <strong>the</strong><br />

estimated budgets.<br />

In order to apply all <strong>the</strong>se requests, <strong>the</strong> company that produces build<strong>in</strong>g material<br />

decides to develop a Web service that offers its clients <strong>the</strong> possibility <strong>in</strong>tegrate <strong>the</strong><br />

functionalities that <strong>in</strong>clude <strong>the</strong> products’ prices. In this manner, <strong>the</strong> undertak<strong>in</strong>gs are able to<br />

keep up with all <strong>the</strong> prices <strong>in</strong> different product categories. The functions offered by <strong>the</strong> Web<br />

service will be easily <strong>in</strong>tegrated <strong>in</strong> <strong>the</strong> applications used by each company. This feature allows<br />

<strong>the</strong> automatic programm<strong>in</strong>g, at certa<strong>in</strong> periods of time, of updates on prices <strong>and</strong> costs. The<br />

transfer between <strong>the</strong> two databases (<strong>the</strong> one belong<strong>in</strong>g to <strong>the</strong> produc<strong>in</strong>g company <strong>and</strong> <strong>the</strong> one<br />

of <strong>the</strong> undertak<strong>in</strong>g) will be done efficiently, with <strong>the</strong> help of XML language.<br />

The XML language determ<strong>in</strong>es an <strong>in</strong>creased <strong>in</strong>teroperability, <strong>and</strong> <strong>the</strong>re are no restrictions for<br />

<strong>the</strong> platforms that operate with <strong>the</strong> two <strong>in</strong>formatic systems.<br />

5. RESEARCH<br />

The research was realised for 38 companies that are between <strong>the</strong> first 200 from<br />

Romania consider<strong>in</strong>g <strong>the</strong> 2010 turnover <strong>and</strong> its ma<strong>in</strong> purpose was to identify how <strong>the</strong><br />

<strong>in</strong>teroperability technologies were implemented. The enterprises come from different fields,<br />

such as f<strong>in</strong>ancial-bank<strong>in</strong>g, telecommunications, retail <strong>and</strong> <strong>in</strong>dustry.<br />

The study was developed dur<strong>in</strong>g December 2011-February 2012 <strong>and</strong> <strong>in</strong>cluded a set of<br />

questions, from which we mention <strong>the</strong> most important.<br />

1. Did you implement / Do you plan to implement a technological solution<br />

dedicated to <strong>in</strong>tegrated <strong>in</strong>formatics system <strong>in</strong>teroperability with<strong>in</strong> <strong>the</strong> enterprise?<br />

65% of <strong>the</strong> companies implement solutions for <strong>the</strong> <strong>in</strong>teroperability of <strong>in</strong>formatics systems,<br />

<strong>and</strong> <strong>the</strong> rest of 35% plan to implement <strong>the</strong>se solutions with<strong>in</strong> one year.<br />

2. Did <strong>the</strong> <strong>in</strong>teroperability technologies contribute to <strong>the</strong> improvements of<br />

processes with<strong>in</strong> <strong>the</strong> enterprise?<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Those companies that use <strong>the</strong> <strong>in</strong>teroperability systems have come to <strong>the</strong> conclusion<br />

that <strong>in</strong>teroperability technologies lead a major role for <strong>the</strong> improvements of processes.<br />

95% of <strong>the</strong> companies have registered <strong>in</strong>creased efficiency. More than 60% of <strong>the</strong><br />

companies have registered an <strong>in</strong>creased performance with<strong>in</strong> <strong>the</strong> company, as well as a<br />

faster adherence to certa<strong>in</strong> imposed st<strong>and</strong>ards.<br />

3. Do you use <strong>in</strong>tegrated <strong>in</strong>formatic systems with bus<strong>in</strong>ess partners?<br />

Although most of <strong>the</strong> companies apply <strong>in</strong>formatic systems dest<strong>in</strong>ed to <strong>the</strong> <strong>in</strong>teroperability<br />

of <strong>in</strong>ternal <strong>in</strong>formatic systems, <strong>the</strong> <strong>in</strong>tegration with <strong>the</strong> bus<strong>in</strong>ess partners is extremely<br />

reduced. Only 6% of <strong>the</strong> companies use components that allow <strong>the</strong> <strong>in</strong>teroperability of <strong>the</strong>ir<br />

systems with <strong>the</strong>ir bus<strong>in</strong>ess partners’. The ma<strong>in</strong> reason for this low <strong>in</strong>tegration is<br />

determ<strong>in</strong>ed by <strong>the</strong> lack of national or <strong>in</strong>dustry st<strong>and</strong>ards.<br />

4. Are <strong>the</strong> systems with<strong>in</strong> <strong>the</strong> company <strong>in</strong>tegrated with those of public <strong>in</strong>stitutes?<br />

Only 1% of <strong>the</strong> participants have <strong>in</strong>formatic systems <strong>in</strong> <strong>in</strong>tegration with those of <strong>the</strong><br />

public <strong>in</strong>stitutions (such as city halls, fiscal adm<strong>in</strong>istration, etc.). The ma<strong>in</strong> reason for this<br />

situation is <strong>the</strong> lack of national st<strong>and</strong>ards for <strong>the</strong> systems <strong>in</strong>tegration with different public<br />

authorities. The lack of <strong>the</strong>se st<strong>and</strong>ards <strong>and</strong> also <strong>the</strong> frequent changes are also <strong>the</strong> reason<br />

for <strong>the</strong> low level of implementation.<br />

5. Which are <strong>the</strong> <strong>in</strong>tegrated systems categories?<br />

The most frequent system <strong>in</strong>tegrations are related to web-based systems <strong>and</strong> different e-<br />

bus<strong>in</strong>ess categories (bus<strong>in</strong>ess-to-bus<strong>in</strong>ess or bus<strong>in</strong>ess-to-customer) with ERP systems<br />

(Enterprise Resource Plann<strong>in</strong>g) implemented by enterprises. In <strong>the</strong> f<strong>in</strong>ancial-bank<strong>in</strong>g<br />

department, <strong>the</strong> <strong>in</strong>tegration is between <strong>the</strong> Internet Bank<strong>in</strong>g <strong>and</strong> core-bank<strong>in</strong>g systems.<br />

CONCLUSIONS AND IMPLICATIONS<br />

We are liv<strong>in</strong>g <strong>in</strong> a world that is dom<strong>in</strong>ated by <strong>the</strong> need for <strong>in</strong>teroperability between<br />

different <strong>in</strong>formational systems runn<strong>in</strong>g on different platforms. Under <strong>the</strong>se circumstances,<br />

Web services are <strong>the</strong> technology able of efficiently solv<strong>in</strong>g this problem. The simplicity of<br />

Web services (simplicity that results from <strong>the</strong> compatibility with basic Internet technologies)<br />

ensures <strong>the</strong> universal acceptance of this solution as a way of communicat<strong>in</strong>g between<br />

applications. Plus, <strong>the</strong> relatively simple way of develop<strong>in</strong>g <strong>the</strong>se elements will undoubtedly<br />

lead to <strong>the</strong>ir becom<strong>in</strong>g widespread. Visual Studio.Net, by its <strong>in</strong>tegrated development<br />

<strong>in</strong>struments, became one of <strong>the</strong> ma<strong>in</strong> solutions serv<strong>in</strong>g this purpose.<br />

REFERENCES<br />

1. Aamodt, A., <strong>and</strong> Plaza, E. (1996). Case-Based Reason<strong>in</strong>g: Foundational Issues,<br />

Methodological Variations <strong>and</strong> System Approaches<br />

2. Agosta, L. (2000). "From data to <strong>in</strong>sight: <strong>the</strong> critical path to data m<strong>in</strong><strong>in</strong>g, a short<br />

history of data m<strong>in</strong><strong>in</strong>g". PC/AI, Sept/Oct, 16-21.<br />

3. Air<strong>in</strong>ei, D. Problemes concernant la generalisation des systems experts dans les<br />

activites f<strong>in</strong>ancieres et comptables, The Proceed<strong>in</strong>gs of <strong>the</strong> 2-nd International<br />

Symposium of EconomiInformatics, May, 1995.<br />

4. Alex<strong>and</strong>er J., Hollis B. (2002) - Develop<strong>in</strong>g Web applications with Visual Basic .NET<br />

<strong>and</strong> - - ASP.NET, John Wiley <strong>and</strong> Sons.<br />

5. Alter, S. (2000) "A taxonomy of Decision SupportSystems". Sloan Management<br />

Review.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

6. Alter, S. (2002) Decision Support Systems; Current Practices <strong>and</strong> Cont<strong>in</strong>u<strong>in</strong>g<br />

Challenges. Addison - Wesley, Read<strong>in</strong>g MA.<br />

7. Damsgaard, J. <strong>and</strong> True, D. (2000). B<strong>in</strong>ary Trad<strong>in</strong>g Relations <strong>and</strong> <strong>the</strong> Limits of Edi<br />

St<strong>and</strong>ards: The Procrustean Bed of St<strong>and</strong>ards. European Journal of Information<br />

Systems, 9 (3), 173-188.<br />

8. Forrester Research Inc. 2009. "The Value of a Comprehensive Integration Solution."<br />

Forrester Research Inc.<br />

9. Iyer, B., Freedman, J., Gaynor, M. <strong>and</strong> Wyner, G. (2003). Web Services: Enabl<strong>in</strong>g<br />

Dynamic Bus<strong>in</strong>ess Networks. Communications of <strong>the</strong> AIS, 11, 525-554.<br />

10. Jacobides, M.G. <strong>and</strong> Bill<strong>in</strong>ger, S. (2006). Design<strong>in</strong>g <strong>the</strong> Boundaries of <strong>the</strong> Firm: From<br />

“Make, Buy, or Ally” to <strong>the</strong> Dynamic Benefits of Vertical Architecture. Organization<br />

Science, 17 (2), 249-261.<br />

11. Löwer, U.M. (2005). Interorganisational St<strong>and</strong>ards: Manag<strong>in</strong>g Web Services<br />

Specifications for Flexible Supply Cha<strong>in</strong>s. Physica-Verlag, Heidelberg.<br />

12. McAfee, A. (2005). Will Web Services Really Transform Collaboration? MIT Sloan<br />

Management Review, 46 (2), 78-84.<br />

13. "Web Services Glossary". W3C. February 11, 2004.<br />

14. "Relationship to <strong>the</strong> World Wide Web <strong>and</strong> REST Architectures".Web Services<br />

Architecture. W3C.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

WHY DO MUSEUMS MATTER? A CASE STUDY ON THE MARAMURES<br />

COUNTY MUSEUMS<br />

Adela Coman<br />

University of Bucharest<br />

Izabela Pop<br />

Technical University of Cluj Napoca,<br />

North University Center of Baia Mare<br />

ABSTRACT<br />

The first natural question that any museum visitor should ask himself/herself should be<br />

related to <strong>the</strong> importance <strong>and</strong> <strong>the</strong> role played by museums <strong>in</strong> <strong>the</strong> economy of <strong>the</strong> 21st Century.<br />

Do museums have any contribution to <strong>the</strong> market economy <strong>and</strong> to <strong>the</strong> development of society<br />

<strong>in</strong> general? Just like any o<strong>the</strong>r organization, <strong>the</strong> museum’s role is to create products, services<br />

<strong>and</strong> <strong>in</strong>formation <strong>in</strong> order to satisfy man’s needs. What is never<strong>the</strong>less different from private<br />

organizations is <strong>the</strong> fact that a museum’s survival <strong>in</strong> <strong>the</strong> marketplace is not dependent on <strong>the</strong><br />

breakeven po<strong>in</strong>t. In Romania, unlike o<strong>the</strong>r European states, <strong>the</strong> activity of museums is entirely<br />

state-funded no matter if any m<strong>in</strong>imal parameters are reached or not. Under <strong>the</strong>se<br />

circumstances is <strong>the</strong> existence <strong>and</strong> functionality of museums still justified, or are <strong>the</strong>se mere<br />

useless consumers of resources which only burden <strong>the</strong> state’s already weak budget with extra<br />

expenses? The purpose of this article is to sketch an economic perspective of museums as<br />

productive organizations. In <strong>the</strong> case study carried out <strong>in</strong> <strong>the</strong> Maramureş County museums we<br />

seek to demonstrate <strong>the</strong> economic <strong>and</strong> social benefits of museums through concrete figures, as<br />

well as to identify <strong>the</strong> possible ways of improv<strong>in</strong>g <strong>the</strong>ir performance.<br />

Key words: museum, economic, social, educational benefits, state budget, efficiency.<br />

1. INTRODUCTION<br />

The pressure faced by museums all over <strong>the</strong> world <strong>in</strong> relation to <strong>the</strong> justification of <strong>the</strong><br />

manner <strong>in</strong> which public money is spent has triggered some serious questions. To be more<br />

specific, attention focused on analyz<strong>in</strong>g <strong>the</strong> value received for <strong>the</strong> money, namely if museum<br />

truly supply benefits to <strong>the</strong> public <strong>and</strong> what type of benefits museums throughout <strong>the</strong> world<br />

generate beh<strong>in</strong>d <strong>the</strong>ir doors. The idea, spread dur<strong>in</strong>g <strong>the</strong> years after <strong>the</strong> war, accord<strong>in</strong>g to<br />

which museums supply “public services” <strong>and</strong> for this reason <strong>the</strong>y deserve fund<strong>in</strong>g, is<br />

currently questioned. Museums are now faced with <strong>the</strong> situation of hav<strong>in</strong>g to prove that <strong>the</strong>y<br />

supply output with long-term benefits (Scott, C., 2007).<br />

Based on concrete data, this article seeks to provide an answer to a series of questions<br />

such as:<br />

1. Why is <strong>the</strong> existence of museums as productive organizations necessary?<br />

2. Is <strong>the</strong>ir existence justified, <strong>in</strong>clud<strong>in</strong>g by <strong>the</strong> ratio of what museums offer to society<br />

<strong>and</strong> <strong>the</strong> <strong>in</strong>curred operation costs?<br />

3. What could be done for <strong>the</strong> improvement of a museum’s performance?<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

The survival of cultural <strong>in</strong>stitutions <strong>in</strong> <strong>the</strong> 21 st Century <strong>and</strong> especially of museums<br />

represents a real challenge partly due to <strong>the</strong> fact that <strong>the</strong> “rules of <strong>the</strong> game” <strong>in</strong> culture have<br />

changed. Today’s museums have to create <strong>and</strong> develop bus<strong>in</strong>ess models which will help <strong>the</strong>m<br />

<strong>in</strong> <strong>the</strong>ir fight for survival <strong>in</strong> a world <strong>in</strong> which television, travell<strong>in</strong>g abroad, sports <strong>and</strong><br />

enterta<strong>in</strong>ment all compete for a slice of <strong>the</strong> tourists’ spare time.<br />

Due to <strong>the</strong> fact that museums are <strong>in</strong>directly f<strong>in</strong>anced by <strong>the</strong> population through <strong>the</strong><br />

<strong>in</strong>termediation of <strong>the</strong> state, <strong>the</strong> analysis of <strong>the</strong>ir role <strong>in</strong> economy is important for <strong>the</strong><br />

identification of possibilities of <strong>in</strong>creas<strong>in</strong>g social welfare. If museums prove to be useless<br />

consumers of resources, <strong>the</strong>n clos<strong>in</strong>g <strong>the</strong>m down would contribute to <strong>the</strong> reduction of public<br />

expenses <strong>and</strong> thus to <strong>the</strong> <strong>in</strong>crease of national prosperity. But if <strong>the</strong> economic <strong>and</strong> social<br />

contribution of museums proves to be major, <strong>the</strong>n we must identify all possible means for<br />

<strong>in</strong>tegrated exploitation of <strong>the</strong> museums’ potential <strong>in</strong> order to obta<strong>in</strong> maximum effect with<br />

m<strong>in</strong>imum effort.<br />

With reference to <strong>the</strong> f<strong>in</strong>ancial aspect, museums have to analyze <strong>the</strong> products <strong>and</strong><br />

services <strong>the</strong>y offer, as well as <strong>the</strong> manner <strong>in</strong> which <strong>the</strong>ir offer can be supported both on shortterm<br />

<strong>and</strong> on long-term basis.<br />

In order to provide an answer to <strong>the</strong> first question we studied <strong>the</strong> literature <strong>in</strong> this<br />

doma<strong>in</strong> <strong>and</strong> thus we were able to identify <strong>the</strong> reasons why museums must be regarded <strong>and</strong><br />

perceived ma<strong>in</strong>ly as productive organizations <strong>in</strong> <strong>the</strong> 21 st Century. Questions no. 2 <strong>and</strong> no. 3<br />

were approached <strong>in</strong> <strong>the</strong> context provided by <strong>the</strong> analysis of <strong>the</strong> museums <strong>in</strong> <strong>the</strong> Maramureş<br />

County. We analyzed <strong>the</strong> <strong>in</strong>come <strong>and</strong> <strong>the</strong> expenses of Maramures museums dur<strong>in</strong>g <strong>the</strong> year<br />

2010, <strong>and</strong> <strong>the</strong> results obta<strong>in</strong>ed were extrapolated at national level. In its f<strong>in</strong>al part <strong>the</strong> article<br />

presents a comparative analysis of <strong>the</strong> public expenses <strong>in</strong>curred for <strong>the</strong> support of museums<br />

throughout <strong>the</strong> Maramures County, as well as <strong>the</strong> effects registered <strong>in</strong> tourism.<br />

2. WHAT ARE MUSEUMS AND WHAT DO THEY, AS PRODUCTIVE<br />

ORGANIZATIONS, OFFER? A LITERATURE REVIEW<br />

Museums are <strong>the</strong> deposits of <strong>the</strong> cultural <strong>and</strong> educational values of a country. Many of<br />

<strong>the</strong>m are also research <strong>in</strong>stitutes which provide researchers with <strong>the</strong>ir “subject matter” <strong>in</strong> its<br />

rough shape. They also play an important role as touristic attractions. For example, <strong>the</strong><br />

National Institute for Statistics estimates that <strong>the</strong> number of visitors for <strong>the</strong> 687 museums <strong>and</strong><br />

public collections <strong>in</strong> Romania <strong>in</strong> 2010 was 8,900,425, <strong>in</strong> decrease by 12.48% as compared to<br />

year 2009.<br />

Consequently museums are important <strong>in</strong>stitutions which use relatively high levels of<br />

labor <strong>and</strong> capital <strong>in</strong> order to reach <strong>the</strong>ir objectives. Due to <strong>the</strong> fact that <strong>the</strong>se resources usually<br />

have alternative uses, <strong>the</strong> economic analysis is def<strong>in</strong>itely relevant for <strong>the</strong> underst<strong>and</strong><strong>in</strong>g <strong>and</strong><br />

evaluation of <strong>the</strong> museum’s activities.<br />

Accord<strong>in</strong>g to Beverly Sheppard, „...museums are bus<strong>in</strong>esses. They provide services.<br />

They sell th<strong>in</strong>gs. It may be an implicit bus<strong>in</strong>ess model, but it’s a bus<strong>in</strong>ess model. The<br />

important th<strong>in</strong>g is to focus that bus<strong>in</strong>ess model on <strong>the</strong> th<strong>in</strong>gs that make <strong>the</strong> visit valuable to<br />

<strong>in</strong>dividual <strong>and</strong> families.” (www.museumtwo.blogspot.com, September 3, 2009).<br />

Museums should be regarded as productive units which, <strong>in</strong> order to reach <strong>the</strong>ir goals,<br />

engage <strong>in</strong>to <strong>the</strong> transformation on <strong>in</strong>puts – via technology – <strong>in</strong>to a mix of outputs valued by<br />

<strong>the</strong> citizens. From this perspective some key-questions appear: What is <strong>the</strong> ma<strong>in</strong> function <strong>and</strong><br />

<strong>the</strong> objectives of museums <strong>and</strong> what are <strong>the</strong>y try<strong>in</strong>g to do? What are <strong>the</strong>ir ma<strong>in</strong> features as<br />

economic entities? Why dem<strong>and</strong> represents a special issue when it comes to museums? What<br />

are <strong>the</strong> ma<strong>in</strong> trends <strong>in</strong> <strong>the</strong>ir offer?<br />

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Weil (2002) succ<strong>in</strong>ctly expresses <strong>the</strong> ma<strong>in</strong> function of a museum: „In everyth<strong>in</strong>g<br />

museums do, <strong>the</strong>y must remember <strong>the</strong> cornerstone on which <strong>the</strong> whole enterprise rests: to<br />

make a positive difference <strong>in</strong> <strong>the</strong> quality of people’s lives. Museums that do that matter – <strong>the</strong>y<br />

matter a great deal”(p. 73).<br />

For certa<strong>in</strong> professionals (Feldste<strong>in</strong>, M., 1991), preservation, documentation <strong>and</strong><br />

research of <strong>the</strong> collection represent <strong>the</strong> ma<strong>in</strong> objectives for museums. For o<strong>the</strong>rs it is <strong>the</strong><br />

education of <strong>the</strong> public <strong>and</strong> <strong>the</strong> maximization of <strong>the</strong> public’s access that are essential (Weil,<br />

2002). Economists can contribute with few ideas though to <strong>the</strong> discussion related to <strong>the</strong><br />

objectives of museums. They have never<strong>the</strong>less exam<strong>in</strong>ed <strong>the</strong> implications of <strong>the</strong> different<br />

objectives <strong>the</strong>se suggested, as well as <strong>the</strong> possible conflicts that may arise (Darnell, 1990).<br />

One obvious example of such a conflict refers to <strong>the</strong> relation between <strong>the</strong> access<br />

objective <strong>and</strong> <strong>the</strong> o<strong>the</strong>r objectives of <strong>the</strong> museum. The low price maximizes <strong>the</strong> access of <strong>the</strong><br />

public but can reduce <strong>the</strong> fund<strong>in</strong>g for o<strong>the</strong>r objectives such as preservation, research <strong>and</strong><br />

education. Darnell’s contribution helps <strong>in</strong> clarify<strong>in</strong>g <strong>the</strong> nature of <strong>the</strong> potential conflict<br />

between access <strong>and</strong> generat<strong>in</strong>g fund<strong>in</strong>g.<br />

Museums, as productive organizations, present a few dist<strong>in</strong>ctive features worth<br />

mention<strong>in</strong>g.<br />

First of all, most museums offer a diversified output. The mix of outputs changes <strong>in</strong><br />

time, as Michael Hutter shows (1998), <strong>in</strong> <strong>the</strong> case of art museums. Secondly, museums do not<br />

produce for <strong>the</strong> current generation only but also for future generations which cannot express<br />

<strong>the</strong>ir preferences on <strong>the</strong> marketplace. Preservation of <strong>the</strong> current stock of values for future<br />

consumption can be considered, from this po<strong>in</strong>t of view, an output. The difficulty resides <strong>in</strong><br />

know<strong>in</strong>g what to preserve given <strong>the</strong> fact that future generations do not have direct means of<br />

express<strong>in</strong>g <strong>the</strong>ir preferences, <strong>and</strong> limited resources make it impossible to preserve everyth<strong>in</strong>g.<br />

Thirdly, <strong>the</strong> visitor’s experience – <strong>the</strong> most obvious form of a museum’s<br />

“production”/output – resides <strong>in</strong> a palette of services provided <strong>in</strong>clud<strong>in</strong>g not only <strong>the</strong> view<strong>in</strong>g<br />

of <strong>the</strong> pa<strong>in</strong>t<strong>in</strong>gs, build<strong>in</strong>gs, <strong>and</strong> artifacts but also services such as souvenir sales, serv<strong>in</strong>g<br />

meals at <strong>the</strong> restaurant, cater<strong>in</strong>g etc. The manner <strong>in</strong> which <strong>the</strong> palette of services is created<br />

<strong>and</strong> <strong>the</strong> proportion <strong>in</strong> which <strong>the</strong>se are comb<strong>in</strong>ed can be crucial for <strong>the</strong> satisfaction of <strong>the</strong><br />

visitor. It is also important to admit <strong>the</strong> fact that visitors can ga<strong>in</strong> utility both dur<strong>in</strong>g <strong>the</strong> visit<br />

<strong>and</strong> before as well as after <strong>the</strong> visit. The frequency of repeated visits seems to be affected by<br />

time <strong>and</strong> by <strong>the</strong> satisfaction <strong>the</strong> visitor had after <strong>the</strong> first visit. (Hutter, M., 1998).<br />

Some forms of museum “production” can act as substitute of <strong>the</strong> visit per se. For<br />

example, video <strong>and</strong> audio productions <strong>and</strong> onl<strong>in</strong>e publications with <strong>the</strong> collections of <strong>the</strong><br />

museum can reach a much wider public than <strong>the</strong> classic/real visit. These can also be a<br />

valuable source of <strong>in</strong>come as progress <strong>in</strong> <strong>in</strong>formation technology makes <strong>the</strong> virtual access of<br />

museums a common fact. (Hutter, M., 1998).<br />

Few papers approached <strong>the</strong> issue of costs <strong>in</strong> museums. (Jackson, R., 1988). For <strong>the</strong><br />

economic analysis <strong>the</strong> manner <strong>in</strong> which costs vary with <strong>the</strong> transformation of museum<br />

“production”/output type <strong>and</strong> with <strong>the</strong> process of substitut<strong>in</strong>g labor with capital is relevant.<br />

Numerous museums have not registered all <strong>the</strong>ir collections, thus <strong>the</strong>y have obviously not<br />

evaluated <strong>the</strong>m. There certa<strong>in</strong>ly are big problems <strong>in</strong> estimat<strong>in</strong>g <strong>the</strong> market value of certa<strong>in</strong><br />

exhibits or even of entire collections but <strong>the</strong> absence of this <strong>in</strong>formation suggests that<br />

museums often make decisions with regard to allocat<strong>in</strong>g resources without hav<strong>in</strong>g basic<br />

<strong>in</strong>formation. (Frey, B., Pommerehne, W.W., 1989).<br />

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The activity of volunteers has a special <strong>in</strong>fluence on costs (Hutter, M., 1998). These<br />

<strong>in</strong>dividuals are important especially for private museums. The important characteristic of<br />

volunteers from an economic po<strong>in</strong>t of view is <strong>the</strong> fact that <strong>the</strong>y receive utility from <strong>the</strong><br />

“production process” itself: <strong>the</strong> volunteers are both ‘producers’ <strong>and</strong> ‘consumers’.<br />

Museums are not immune to competition. On <strong>the</strong> f<strong>in</strong>ancial part <strong>the</strong>y compete for<br />

public fund<strong>in</strong>g (which is low) <strong>and</strong> for <strong>the</strong> existent private resources. The number of visitors<br />

does not seem to be affected by what o<strong>the</strong>r museums do. Even though some museum<br />

managers do not prioritize <strong>the</strong> number of visitors, <strong>the</strong>y will soon become aware of <strong>the</strong> fact that<br />

<strong>the</strong> suppliers of public fund<strong>in</strong>g do take <strong>in</strong>to account <strong>the</strong>se figures, visitors represent<strong>in</strong>g an<br />

important source of <strong>in</strong>come. (Ashworth, J., Johnson, P., 1996).<br />

There are at least two aspects of competition that are worth explor<strong>in</strong>g. Firstly, <strong>the</strong>re is<br />

proof accord<strong>in</strong>g to which <strong>the</strong> number of visitors of a museum is <strong>in</strong>fluenced by <strong>the</strong> life-cycle of<br />

<strong>the</strong> “product” (Johnson, P.S., Thomas, B., 1998). Trends <strong>and</strong> preferences change. In any<br />

analysis regard<strong>in</strong>g <strong>the</strong> usefulness felt by <strong>the</strong> visitor, <strong>the</strong> presumption that “preferences are a<br />

given fact” is <strong>in</strong>correct. Museums <strong>the</strong>mselves seem to play an important part <strong>in</strong> model<strong>in</strong>g <strong>and</strong><br />

develop<strong>in</strong>g <strong>the</strong>se preferences. This is why no museum can expect a constant number of<br />

visitors. Only when a museum adapts to <strong>the</strong> times, which are under constant change, does it<br />

have a chance to attract visitors.<br />

Secondly, <strong>in</strong>novations – technological or non-technological – have a constant<br />

<strong>in</strong>fluence over <strong>the</strong> activities of <strong>the</strong> museum. Hutter (1998) provides a few examples of such<br />

<strong>in</strong>novations. It is not possible that a museum rema<strong>in</strong>s isolated with regard to such<br />

development of <strong>the</strong> supply side without ultimately suffer<strong>in</strong>g from a reduction of <strong>the</strong> number<br />

of visitors. Unfortunately we know too little about <strong>in</strong>novation <strong>and</strong> about <strong>the</strong> process of<br />

dissem<strong>in</strong>at<strong>in</strong>g <strong>in</strong>novation <strong>in</strong> museums.<br />

Bruno Frey’s paper (1998) br<strong>in</strong>gs up ano<strong>the</strong>r important issue with regard to<br />

competition. He says that certa<strong>in</strong> large museums have ga<strong>in</strong>ed <strong>the</strong> status of „superstar”. These<br />

museums’ power of attraction is huge – start<strong>in</strong>g with <strong>the</strong>ir size to <strong>the</strong> <strong>in</strong>tr<strong>in</strong>sic quality of<br />

collections – <strong>and</strong> has both positive <strong>and</strong> negative consequences for <strong>the</strong> less popular museums.<br />

When talk<strong>in</strong>g about museums with regard to <strong>the</strong> nature of dem<strong>and</strong> <strong>and</strong> <strong>the</strong> factors that<br />

<strong>in</strong>fluence it, Heilbrun’s <strong>and</strong> Gray’s paper is revelatory (1993). They show that exposure to art<br />

dur<strong>in</strong>g childhood makes <strong>in</strong>dividuals more will<strong>in</strong>g to visit art museums as grown-ups.<br />

The important art museums hold “goods” represent<strong>in</strong>g a special k<strong>in</strong>d of social value,<br />

labeled as “artistic value”. These goods serve as identity particles of <strong>the</strong> community, which<br />

have to be kept <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong>ed. Small museums play <strong>the</strong> part of local “distributors” of value,<br />

giv<strong>in</strong>g credit to <strong>the</strong> works of young artists or serv<strong>in</strong>g as storage rooms for temporary<br />

exhibitions. But museums, large or small, are not mere storage rooms. They exhibit <strong>and</strong><br />

<strong>in</strong>terpret <strong>the</strong> “goods” <strong>in</strong> catalogues <strong>and</strong> exhibitions, thus contribut<strong>in</strong>g to <strong>the</strong> <strong>in</strong>crease of <strong>the</strong><br />

social value supplied by works of art (Hutter, M., 1998).<br />

In a world characterized by asymmetrical <strong>in</strong>formation, both producers <strong>and</strong> consumers<br />

of economic goods have a special <strong>in</strong>terest <strong>in</strong> us<strong>in</strong>g <strong>the</strong> artistic environment <strong>in</strong> order to draw<br />

<strong>the</strong> attention (Falk, J.H., Dierk<strong>in</strong>g, L.D., 2008). Producers need to be recognized <strong>in</strong> <strong>the</strong><br />

multitude of entities which compete for <strong>the</strong> attention of <strong>the</strong> consumers. They need to be<br />

recognized as carriers of value which is emotional <strong>and</strong> <strong>in</strong>telligent, sophisticated <strong>and</strong> sensitive<br />

at <strong>the</strong> same time for <strong>the</strong> consumer. Association with museums <strong>and</strong> exhibitions represents a<br />

powerful means of atta<strong>in</strong><strong>in</strong>g such recognition. This is <strong>in</strong> fact <strong>the</strong> reason why private<br />

companies become ever more important donors <strong>and</strong> supporters of <strong>the</strong> activities of museums.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Consumers use <strong>the</strong> visits to museums for orientation <strong>in</strong> an environment ever more<br />

immaterial. In <strong>the</strong> museum visitors are presented <strong>the</strong> elites, <strong>the</strong>ir ideas <strong>and</strong> <strong>the</strong> manner <strong>in</strong><br />

which elites perceive <strong>the</strong> world as <strong>the</strong>y are presented <strong>in</strong> <strong>the</strong> succession of works of art. They<br />

are connected to <strong>the</strong> mentalities <strong>and</strong> <strong>the</strong> images of past <strong>and</strong> present generations <strong>and</strong> cultures.<br />

Knowledge about works of art thus represents an efficient method of generat<strong>in</strong>g a very special<br />

human capital. But it takes a lot of effort <strong>and</strong> will power to acquire all this knowledge about<br />

<strong>the</strong> past <strong>and</strong> about <strong>the</strong> works of art. Those who have acquired skills <strong>and</strong> <strong>the</strong> sensitivity<br />

necessary to “decode” <strong>the</strong> images have an advantage as compared to those who do not have<br />

<strong>the</strong>se skills.<br />

In fact, what visitors/consumers really look for <strong>in</strong> a museum results from <strong>the</strong> words of<br />

Beverly Sheppard recorded <strong>in</strong> an <strong>in</strong>terview given <strong>in</strong> 2009, toge<strong>the</strong>r with John Falk: „Part of<br />

what people do is seek out th<strong>in</strong>gs that reflect someth<strong>in</strong>g about <strong>the</strong>mselves, <strong>and</strong> consequently,<br />

that value added piece is someth<strong>in</strong>g people are will<strong>in</strong>g to pay for when it reflects someth<strong>in</strong>g<br />

about <strong>the</strong>ir identity. It’s about...f<strong>in</strong>d<strong>in</strong>g ways to support <strong>in</strong>dividual experiences for everyone,<br />

so that every visitor can say: ‘someth<strong>in</strong>g was done for me’. (www.museumtwo.blogspot.com,<br />

September 3rd, 2009).<br />

3. CASE STUDY: AN ECONOMIC ANALYSIS OF THE MUSEUMS FROM<br />

THE MARAMUREŞ COUNTY<br />

Approach<strong>in</strong>g <strong>the</strong> significance of <strong>the</strong> activity of museums from an economic<br />

perspective represents a ra<strong>the</strong>r novel field of research <strong>in</strong> Romania, both with regard to <strong>the</strong><br />

<strong>in</strong>terest manifested <strong>in</strong> <strong>the</strong> framework of <strong>the</strong> self-analysis of museums <strong>and</strong> with regard to <strong>the</strong><br />

attention manifested with<strong>in</strong> <strong>the</strong> scientific environment of economic <strong>in</strong>stitutions. This is why<br />

one can notice that analyses <strong>and</strong> case studies meant to assess <strong>the</strong> concrete situations of<br />

Romanian museums are quite scarce, if not entirely absent, besides <strong>the</strong> few <strong>the</strong>oretical<br />

approaches (Opris, I., 2008).<br />

Consider<strong>in</strong>g <strong>the</strong> provisions of <strong>the</strong> new legislation regard<strong>in</strong>g <strong>the</strong> management of<br />

cultural <strong>in</strong>stitutions, <strong>in</strong> accordance with <strong>the</strong> provisions of Decree no. 1301/2009, start<strong>in</strong>g with<br />

year 2009 all managers of museums throughout <strong>the</strong> country have to write annual reports<br />

regard<strong>in</strong>g <strong>the</strong> management, <strong>and</strong> <strong>the</strong>se reports also conta<strong>in</strong> large sections concern<strong>in</strong>g economic<br />

aspect of management. Unfortunately <strong>the</strong>se true primary sources which might prove very<br />

useful for sector/global case studies currently function <strong>in</strong> a closed regime, as a sort of <strong>in</strong>ternal<br />

documents of every <strong>in</strong>stitution, not be<strong>in</strong>g available to <strong>the</strong> outside. This is most probably <strong>the</strong><br />

reason why ever s<strong>in</strong>ce 2009 <strong>the</strong>re were no studies or researches based on such primary<br />

sources available for <strong>the</strong> scientific community.<br />

With<strong>in</strong> <strong>the</strong> economic analysis of <strong>the</strong> museums <strong>in</strong> <strong>the</strong> county of Maramureş several<br />

primary as well as secondary sources were used for obta<strong>in</strong><strong>in</strong>g statistical data. As economist at<br />

<strong>the</strong> County Art Museum «The Artistic Center of Baia Mare», one of <strong>the</strong> authors – Izabela Pop<br />

– was able to access all <strong>in</strong>formation with regard to <strong>the</strong> activity of <strong>the</strong> Center, as well as of <strong>the</strong><br />

o<strong>the</strong>r museums <strong>in</strong> <strong>the</strong> county. Information related to <strong>the</strong> revenue of museums <strong>in</strong> 2010 can be<br />

found <strong>in</strong> “Annex 9 – Account for <strong>the</strong> budget of public <strong>in</strong>stitutions f<strong>in</strong>anced from <strong>the</strong>ir own<br />

resources <strong>and</strong> from subsidies – revenue on December 31 st , 2010.”<br />

The source of <strong>the</strong> <strong>in</strong>dicators registered <strong>in</strong> <strong>the</strong> Maramures tourism is a secondary one,<br />

namely <strong>the</strong> Newsletter edited by <strong>the</strong> Maramureş Chamber of Commerce <strong>and</strong> Industry –<br />

Hermes Contact, no. 257, November 2011, available onl<strong>in</strong>e on <strong>the</strong> organization’s website<br />

As regards <strong>the</strong> number of tourist registered <strong>in</strong> <strong>the</strong> county of Maramureş <strong>in</strong> 2010, <strong>the</strong><br />

data were obta<strong>in</strong>ed from <strong>the</strong> website of <strong>the</strong> Romanian National Institute of Statistics.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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3.1. ECONOMIC BENEFITS DETERMINED BY THE MUSEUMS OF<br />

MARAMUREŞ COUNTY<br />

In <strong>the</strong> viewpo<strong>in</strong>t of Maryse Vaillancourt <strong>the</strong> museums becomes “an economic<br />

locomotive when it acts as an attraction po<strong>in</strong>t of a city or region”.<br />

From an economic st<strong>and</strong>po<strong>in</strong>t, <strong>the</strong> most important advantage of <strong>the</strong> Maramureş<br />

museums is that <strong>the</strong>y generate revenues for <strong>the</strong> state budget due to tourism.<br />

A very good method of assess<strong>in</strong>g <strong>the</strong> cultural goods is <strong>the</strong> method of travell<strong>in</strong>g costs. It uses<br />

<strong>in</strong>formation regard<strong>in</strong>g <strong>the</strong> expenses <strong>in</strong>curred by <strong>the</strong> public when visit<strong>in</strong>g or enjoy<strong>in</strong>g cultural<br />

goods (Pârvu, I., 2007).<br />

In order to demonstrate <strong>the</strong> contribution of museums to <strong>the</strong> economic development we<br />

analyzed <strong>the</strong> situation of <strong>the</strong> county of Maramureş both from <strong>the</strong> po<strong>in</strong>t of view of <strong>the</strong><br />

expenses of authorities with <strong>the</strong> fund<strong>in</strong>g of museums <strong>and</strong> from <strong>the</strong> po<strong>in</strong>t of view of <strong>the</strong><br />

economic effects generated by <strong>the</strong>se expenses.<br />

By <strong>the</strong> end of 2010 <strong>the</strong> museums <strong>in</strong> Maramureş had registered <strong>the</strong> follow<strong>in</strong>g structure<br />

of revenues:<br />

Table no. 1: The structure of revenues of <strong>the</strong> Maramures museums <strong>in</strong> 2010<br />

No. Museum Subsidy – lei - Current <strong>in</strong>come – lei -<br />

1. History <strong>and</strong> Archeology Museum 1.671.364 51.295<br />

2. Ethnography <strong>and</strong> Folk Art Museum 1.500.000 11.289<br />

3. M<strong>in</strong>eralogy Museum 873.703 196.608<br />

4. Art Museum 857.300 24.725<br />

5. Museum of Maramureş 1.330.710 131.611<br />

Total 6.233.077 415.528<br />

Due to <strong>the</strong> fact that <strong>the</strong> first four museums are subord<strong>in</strong>ated to <strong>the</strong> Maramures County<br />

Council, one can state that it <strong>in</strong>vested 4,902,367 lei <strong>in</strong> 2010 <strong>in</strong> museums, while <strong>the</strong> City Hall<br />

of Sighetu-Marmaţiei funded <strong>the</strong> Museum of Maramureşului with <strong>the</strong> amount of 1,330,710<br />

lei.<br />

Accord<strong>in</strong>g to <strong>the</strong> National Institute of Statistics, <strong>in</strong> 2010 <strong>in</strong> Maramureş <strong>the</strong>re were<br />

92,500 tourists, of whom 19,151 foreigners, <strong>and</strong> 73,349 Romanians. As regards <strong>the</strong> number of<br />

visitors to museums, <strong>the</strong> same source <strong>in</strong>forms us that museums <strong>and</strong> public collection from<br />

Maramureş recorded a total of 200,724 visitors <strong>in</strong> 2010, of whom 89,932 visitors <strong>in</strong> Sighet,<br />

82,811 <strong>in</strong> Baia Mare, <strong>and</strong> <strong>the</strong> difference of 27,981 visitors was recorded <strong>in</strong> o<strong>the</strong>r towns such<br />

as Târgu Lăpuş <strong>and</strong> Săpânţa. (https://statistici.<strong>in</strong>sse.ro/shop/, retrieved on April 18 th , 2012).<br />

The economic effects generated by <strong>the</strong> existence of museums can be determ<strong>in</strong>ed by<br />

analyz<strong>in</strong>g <strong>the</strong> <strong>in</strong>dicators from 2009-2010 <strong>in</strong> <strong>the</strong> county of Maramureş, <strong>in</strong> tourism:<br />

Table no. 2: Tourism <strong>in</strong>dicators <strong>in</strong> 2009-2010 <strong>in</strong> Maramureş<br />

No. Indicator 2009 2010<br />

1. Turnover 140.646 mil. lei 133.614 mil. lei<br />

2. Gross profit 5.411 mil. lei 4.599 mil. Lei<br />

3. Gross losses 10.276 mil. lei 9.351 mil. Lei<br />

4. Number of companies 745 766<br />

5. Number of employees 2690 2606<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

How should this <strong>in</strong>formation be <strong>in</strong>terpreted from an economic <strong>and</strong> social po<strong>in</strong>t of<br />

view?<br />

Firstly, given <strong>the</strong> fact that any sale of goods or services address<strong>in</strong>g <strong>the</strong> f<strong>in</strong>al consumer<br />

br<strong>in</strong>gs 24% of <strong>the</strong> value of that specific good or service to <strong>the</strong> budget (through <strong>in</strong>direct<br />

taxation <strong>in</strong> <strong>the</strong> form of VAT), a turnover of 133.614 mil. lei represents VAT <strong>in</strong> total amount<br />

of 32,067,360 lei. The state did not directly cash <strong>in</strong> this amount from tourism agencies<br />

directly (because <strong>the</strong>se have <strong>the</strong> right to deduct <strong>the</strong> VAT <strong>in</strong>put tax). But if one considers <strong>the</strong><br />

whole production <strong>and</strong> supply cha<strong>in</strong> necessary for <strong>the</strong> supply of tourism services, as well as <strong>the</strong><br />

value added by every r<strong>in</strong>g <strong>in</strong> <strong>the</strong> cha<strong>in</strong>, <strong>the</strong>n one can rightfully state that due to <strong>the</strong> tourism <strong>in</strong><br />

Maramureş <strong>the</strong> state cashed <strong>in</strong> on 32,067,360 lei revenue <strong>in</strong> 2010 (because <strong>the</strong> beneficiaries of<br />

<strong>the</strong>se services are <strong>the</strong> f<strong>in</strong>al consumers who pay <strong>the</strong> VAT <strong>in</strong> this whole process; <strong>and</strong> if <strong>the</strong>se<br />

consumers did not exist <strong>the</strong>n all o<strong>the</strong>r branches of <strong>the</strong> economy would experience a drop <strong>in</strong><br />

sales, which would mean a lower added value <strong>and</strong> implicitly a lower VAT cashed <strong>in</strong> by <strong>the</strong><br />

state).<br />

Tourism services are mostly determ<strong>in</strong>ed by <strong>the</strong> f<strong>in</strong>al consumers. This is why <strong>the</strong><br />

absence or reduction of <strong>the</strong>se would not affect only <strong>the</strong> tourism sector but a part of <strong>the</strong> o<strong>the</strong>r<br />

branches of <strong>the</strong> national economy as well.<br />

Secondly, <strong>in</strong> 2010 <strong>the</strong> state obta<strong>in</strong>ed revenues of 735,840 lei directly from <strong>the</strong> tourism<br />

companies, from <strong>the</strong> taxation of <strong>the</strong> gross profit (4.599 mil. lei x 16%).<br />

Thirdly, due to <strong>the</strong> existence of tourism, <strong>in</strong> 2010, 2606 <strong>in</strong>dividuals had a job, which<br />

means that <strong>the</strong> state did not have to pay welfare for <strong>the</strong>m. Of course, if we consider <strong>the</strong> entire<br />

cha<strong>in</strong> required for tourism services, <strong>the</strong>n <strong>the</strong> number of employed people would be higher.<br />

Thus it is aga<strong>in</strong> proven that tourism represents an important pillar for creat<strong>in</strong>g jobs <strong>in</strong> o<strong>the</strong>r<br />

fields.<br />

Fourthly, <strong>the</strong> money provided by authorities for museums returned <strong>in</strong>to <strong>the</strong> economy<br />

ei<strong>the</strong>r as direct expenses of museums, or <strong>in</strong>directly, as expenses <strong>in</strong>curred by <strong>the</strong> employees of<br />

<strong>the</strong>se museums. Thus even though at a first stage <strong>the</strong> budget subsidy represented an expense,<br />

later <strong>the</strong>se expenses contributed to <strong>the</strong> growth of <strong>the</strong> turnover <strong>in</strong> different doma<strong>in</strong>s <strong>and</strong><br />

eventually determ<strong>in</strong>ed <strong>the</strong> growth of <strong>the</strong> state revenue.<br />

If we consider all <strong>the</strong>se arguments, <strong>the</strong> logical conclusion is that by fund<strong>in</strong>g museums<br />

<strong>the</strong> state ensures part of <strong>the</strong> leverages required for <strong>the</strong> function<strong>in</strong>g of <strong>the</strong> capital market. Thus,<br />

even though museums lack <strong>the</strong> capacity of self-fund<strong>in</strong>g from <strong>the</strong>ir activity, <strong>the</strong>y contribute<br />

<strong>in</strong>directly to <strong>the</strong> economic welfare of <strong>the</strong> state, <strong>the</strong> value <strong>the</strong>y create be<strong>in</strong>g highly superior to<br />

<strong>the</strong> state subsidy.<br />

Under <strong>the</strong>se circumstances <strong>the</strong> economic benefits of museums listed by Carol Scott<br />

(2007), cannot but be true:<br />

Development of local bus<strong>in</strong>esses;<br />

‣Increase <strong>in</strong> <strong>the</strong> number of jobs;<br />

‣Improvement of productivity <strong>in</strong> <strong>the</strong> public/bus<strong>in</strong>ess community;<br />

‣Development of tourism;<br />

‣Attract<strong>in</strong>g new resources for <strong>the</strong> community;<br />

‣Improvement or creation of public facilities;<br />

‣Improvement of plann<strong>in</strong>g <strong>and</strong> design of public spaces;<br />

‣Improvement of communication between <strong>the</strong> government <strong>and</strong> <strong>the</strong> community;<br />

‣Cost <strong>and</strong> public expenses reductions <strong>in</strong> general;<br />

‣Prevention of crimes.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Yet <strong>in</strong> order to attract tourists <strong>the</strong> county must offer someth<strong>in</strong>g special <strong>and</strong> at <strong>the</strong> same<br />

time different <strong>in</strong> such a way that <strong>the</strong> supply of all types of tourism is covered (cultural, sports,<br />

agricultural health, bus<strong>in</strong>ess, circuit, transit tourism etc.).<br />

The statement accord<strong>in</strong>g to which <strong>in</strong> 2010 <strong>the</strong> <strong>in</strong>dicators for <strong>the</strong> Maramures tourism<br />

sector are all due to <strong>the</strong> museums throughout <strong>the</strong> county cannot be supported. At county level<br />

<strong>the</strong>re are numerous tourism agencies which get <strong>the</strong>ir turnover from sell<strong>in</strong>g external tourism<br />

services to <strong>the</strong> local population. At <strong>the</strong> same time rural tourism also played an important part<br />

<strong>in</strong> this. Despite all <strong>the</strong>se museums cont<strong>in</strong>ue to be economically beneficial for <strong>the</strong> state given<br />

<strong>the</strong> fact that it funds <strong>the</strong> Maramures museums with 6,233,077 lei <strong>and</strong> obta<strong>in</strong>s revenues from<br />

tourism, <strong>in</strong>clud<strong>in</strong>g from museum visits, <strong>in</strong> <strong>the</strong> amount of 32,803,200 lei (VAT <strong>and</strong> profit tax),<br />

let alone <strong>the</strong> sav<strong>in</strong>gs <strong>in</strong> <strong>the</strong> budget achieved through <strong>the</strong> higher number of employed people.<br />

3.2. SOCIAL, EDUCATIONAL AND ARTISTIC ADVANTAGES OF<br />

MUSEUMS<br />

The research with <strong>the</strong> title “Artistic <strong>and</strong> cultural education <strong>in</strong> <strong>the</strong> European school”<br />

done by <strong>the</strong> Executive Agency for Education, Audiovisual <strong>and</strong> Culture reveal <strong>the</strong> fact that<br />

educational systems admit ever stronger <strong>the</strong> importance of develop<strong>in</strong>g creativity <strong>in</strong> <strong>the</strong><br />

children <strong>and</strong> <strong>the</strong>y contribute to <strong>the</strong>ir cultural education. The curriculum of Arts aims at <strong>the</strong><br />

follow<strong>in</strong>g: develop<strong>in</strong>g artistic skills, knowledge <strong>and</strong> underst<strong>and</strong><strong>in</strong>g; <strong>in</strong>volvement <strong>in</strong> a variety<br />

of art forms; <strong>in</strong>creased cultural underst<strong>and</strong><strong>in</strong>g; shar<strong>in</strong>g of cultural experiences. Cultural<br />

education is at <strong>the</strong> same time expected to produce personal, social <strong>and</strong> cultural artistic results<br />

such as: trust <strong>and</strong> self-esteem, <strong>in</strong>dividual manifestation, team work, <strong>in</strong>tercultural<br />

underst<strong>and</strong><strong>in</strong>g <strong>and</strong> cultural participation. More recently <strong>the</strong>re has been an <strong>in</strong>creased focus on<br />

artistic education as a means of develop<strong>in</strong>g creativity (often <strong>in</strong> relation to its importance <strong>in</strong><br />

<strong>in</strong>novation), as well as personal identity.<br />

(http://eacea.ec.europa.eu/education/eurydice/documents/<strong>the</strong>matic_reports/113RO.pdf, 2009).<br />

Thus one of <strong>the</strong> most important educational advantages of museums is develop<strong>in</strong>g<br />

creativity <strong>and</strong> imag<strong>in</strong>ation. These skills are necessary not only <strong>in</strong> <strong>the</strong> artistic environment but<br />

also <strong>in</strong> <strong>the</strong> scientific one where a specialist will not be able to reach his/her full potential<br />

without <strong>the</strong>se two features. Imag<strong>in</strong>e, for example, a Market<strong>in</strong>g graduate lack<strong>in</strong>g imag<strong>in</strong>ation<br />

<strong>and</strong> creativity. How would such an <strong>in</strong>dividual be able to design <strong>and</strong> enforce a successful<br />

promotional campaign if he/she does not have <strong>the</strong> ability to create someth<strong>in</strong>g special? Or how<br />

will a manager be able to demonstrate <strong>in</strong>novation spirit if he/she lacks imag<strong>in</strong>ation?<br />

Museums also represent <strong>the</strong> most direct way of learn<strong>in</strong>g about <strong>the</strong> features <strong>and</strong><br />

characteristics of a community, thus contribut<strong>in</strong>g to multicultural underst<strong>and</strong><strong>in</strong>g <strong>and</strong><br />

acceptance. The cultural patrimony under <strong>the</strong> adm<strong>in</strong>istration of museums represents an<br />

effective means of develop<strong>in</strong>g a community’s identity.<br />

In fact, <strong>the</strong> European Council gives <strong>the</strong> well-adm<strong>in</strong>istered cultural patrimony <strong>the</strong><br />

quality of “resource for susta<strong>in</strong>able development <strong>and</strong> for <strong>the</strong> quality of life <strong>in</strong> a society under<br />

permanent evolution”, hav<strong>in</strong>g <strong>the</strong> role of “creat<strong>in</strong>g a peaceful <strong>and</strong> democratic society both <strong>in</strong><br />

<strong>the</strong> process of susta<strong>in</strong>able development <strong>and</strong> <strong>in</strong> <strong>the</strong> promotion of cultural diversity”.<br />

(http://old.parlament.md/download/drafts/ro/1697.2008.doc, 2008).<br />

From a social po<strong>in</strong>t of view museums also contribute to <strong>the</strong> creation <strong>and</strong> development<br />

of a collective identity by means of a common history <strong>and</strong> <strong>the</strong> feel<strong>in</strong>g of belong<strong>in</strong>g, assertion<br />

of <strong>the</strong> public consciousness, decrease of social isolation, improvement of <strong>the</strong> underst<strong>and</strong><strong>in</strong>g of<br />

a culture <strong>and</strong> <strong>the</strong> different styles of liv<strong>in</strong>g, encouragement of tolerance <strong>and</strong> underst<strong>and</strong><strong>in</strong>g, as<br />

well as to <strong>the</strong> diversification of recreational opportunities.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

From an artistic po<strong>in</strong>t of view, museums contribute to <strong>the</strong> promotion of au<strong>the</strong>ntic<br />

works of art, <strong>the</strong> <strong>in</strong>crease <strong>in</strong> <strong>the</strong> sales of works of art, to a better tra<strong>in</strong><strong>in</strong>g <strong>and</strong> education <strong>in</strong> <strong>the</strong><br />

field of arts, as well as to <strong>the</strong> development of artistic groups or activities.<br />

To conclude, we can state that <strong>the</strong> long-term social value created by museums is best<br />

illustrated <strong>in</strong> <strong>the</strong> classification of Carl Scott: “personal development, social cohesion,<br />

community empowerment, local image <strong>and</strong> identity, imag<strong>in</strong>ation <strong>and</strong> vision, health <strong>and</strong> wellbe<strong>in</strong>g”<br />

(Scott, C., 2007).<br />

3.3. MEANS OF IMPROVING THE EFFICIENCY OF MUSEUMS IN<br />

MARAMUREŞ<br />

The research done by <strong>the</strong> Maramureş Chamber of Commerce <strong>and</strong> Industry highlights<br />

<strong>the</strong> fact that “tourism <strong>in</strong> Maramureş does not constitute a significant sector, be<strong>in</strong>g on <strong>the</strong><br />

second to last position, right before agriculture, as regards its contribution to <strong>the</strong> county’s<br />

economy”, despite <strong>the</strong> fact that “Maramureşul is a tourism br<strong>and</strong> recognized <strong>in</strong> <strong>the</strong> country<br />

<strong>and</strong> abroad”. (http://www.ccimm.ro/ziare/HC-257.pdf, 2011).<br />

S<strong>in</strong>ce museums <strong>and</strong> tourism are directly l<strong>in</strong>ked, <strong>the</strong> underdevelopment of tourism has a<br />

negative <strong>in</strong>fluence upon <strong>the</strong> number of museum visitors, a situation which should stimulate<br />

<strong>the</strong>ir <strong>in</strong>terest <strong>in</strong> identify<strong>in</strong>g <strong>and</strong> apply<strong>in</strong>g certa<strong>in</strong> development strategies.<br />

Museums also have <strong>the</strong> ability to contribute to <strong>the</strong> development of tourism “even<br />

though, due to <strong>the</strong>ir status, museums are non-for-profit <strong>in</strong>stitutions, <strong>the</strong> countries with<br />

attractive museums that are well-aware of <strong>the</strong> reality proved <strong>the</strong>y had <strong>the</strong> ability to <strong>in</strong>crease<br />

<strong>the</strong> citizens’ level of culture <strong>and</strong> civilization – not at all <strong>in</strong>significantly – <strong>and</strong> <strong>the</strong> economic<br />

benefits of communities by means of cultural tourism” (Opriş, I., 2007).<br />

Generally speak<strong>in</strong>g one can notice a high concentration of tourists <strong>in</strong> <strong>the</strong> regions that<br />

have someth<strong>in</strong>g to say ei<strong>the</strong>r from <strong>the</strong> po<strong>in</strong>t of view of <strong>the</strong> natural environment, or from a<br />

historical, architectural <strong>and</strong> cultural po<strong>in</strong>t of view. Even negative history represents an<br />

attraction for tourists. The issue is <strong>the</strong> manner <strong>in</strong> which <strong>the</strong>se stories, personalities <strong>and</strong> objects<br />

are advertised for <strong>in</strong> such a way that <strong>the</strong>y stir <strong>the</strong> potential tourists’ <strong>in</strong>terest.<br />

In order to have a maximum effect <strong>the</strong> focus should fall on all tourism resources a<br />

community has, because <strong>in</strong> this way <strong>the</strong> probability of attract<strong>in</strong>g tourists will be greater. Yet<br />

as long as a large portion of <strong>the</strong> community is not aware of <strong>the</strong> local potential (<strong>the</strong>re are many<br />

<strong>in</strong>habitants of Baia Mare that do not know how many museums <strong>the</strong>re are <strong>in</strong> <strong>the</strong> city), how<br />

could this be discovered by a foreigner? This is one of <strong>the</strong> big problems of <strong>the</strong> Maramures<br />

tourism strategy. There is great level of lack of communication <strong>and</strong> cooperation between <strong>the</strong><br />

<strong>in</strong>stitutions, organizations, community <strong>and</strong> private companies.<br />

In those countries where <strong>the</strong>y became aware of <strong>the</strong> fact that “<strong>in</strong>vest<strong>in</strong>g <strong>in</strong> culture<br />

means a susta<strong>in</strong>able <strong>in</strong>vestment <strong>in</strong> <strong>the</strong> future, because (…) <strong>the</strong> cultural patrimony represents<br />

an important, yet not sufficiently exploited economic resource, which produces <strong>in</strong>come”<br />

(Kisilewicz, D., http://anale-arhitectura.spiruharet.ro/PDF/anale_fratilesti.pdf, 2011) urban<br />

areas were created <strong>in</strong> such a way that <strong>the</strong>y can offer both cultural appeal <strong>and</strong> <strong>the</strong> opportunity<br />

of buy<strong>in</strong>g high quality goods. These urban areas are part of some very elaborate schemes for<br />

urban revitalization, be<strong>in</strong>g <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> development <strong>and</strong> tourist attraction <strong>in</strong>itiatives.<br />

In <strong>the</strong> regions where tourism is very well developed one can easily notice that <strong>the</strong><br />

entire community works towards valorization of <strong>the</strong> local potential. Any hotel or board<strong>in</strong>g<br />

house has a special area dedicated to tourists <strong>and</strong> where <strong>the</strong>y can f<strong>in</strong>d leaflets, brochures,<br />

maps referr<strong>in</strong>g to <strong>the</strong> locations worth visit<strong>in</strong>g, but also to restaurants, bars, pubs,<br />

transportation etc. In Romania, entities focus on <strong>the</strong>mselves <strong>and</strong> <strong>in</strong>stead of facilitat<strong>in</strong>g <strong>the</strong><br />

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tourists’ access <strong>the</strong>y h<strong>in</strong>der it. The problem with this approach is that not only do <strong>the</strong> o<strong>the</strong>r<br />

organizations suffer but <strong>the</strong> respective entity does, too.<br />

Local Maramures authorities consider probably that by hav<strong>in</strong>g created a tourism<br />

<strong>in</strong>formation center <strong>and</strong> a site <strong>in</strong> English <strong>the</strong>y have done <strong>the</strong>ir job <strong>in</strong> terms of develop<strong>in</strong>g<br />

tourism <strong>in</strong> <strong>the</strong> county. A pa<strong>in</strong>ful example of ignorance on <strong>the</strong> part of <strong>the</strong> authorities is <strong>the</strong> fact<br />

that on <strong>the</strong> website of <strong>the</strong> Maramures County Council under “Tourist attractions – museums”<br />

<strong>the</strong>y only present <strong>the</strong> museums from Sighetu-Marmaţiei, as if those from Baia Mare were not<br />

worthy of <strong>the</strong> tourists’ attention (http://www.cjmaramures.ro, accessed on April 22 nd , 2012).<br />

There is an acute need of <strong>in</strong>volv<strong>in</strong>g all economic factors <strong>and</strong> responsible <strong>in</strong>stitutions<br />

for <strong>the</strong> development of tourism <strong>in</strong> Maramures. In fact <strong>the</strong>y need to unite forces <strong>in</strong> order to<br />

reach a common goal. And probably everyone agrees with this but <strong>the</strong>y all expect someone<br />

else to do someth<strong>in</strong>g. This is why, just as large companies hire regional managers whose job<br />

is to reach a target, <strong>the</strong> county of Maramureş would probably need such a manager <strong>in</strong> tourism<br />

who would ensure <strong>the</strong> cooperation of all separate forces <strong>and</strong> thus contribute to <strong>the</strong> creation of<br />

“unity <strong>in</strong> diversity”. The place of this manager should not be <strong>in</strong> an office, isolated from <strong>the</strong><br />

real world; this <strong>in</strong>dividual would have to move from one entity to ano<strong>the</strong>r <strong>and</strong> ensure<br />

precisely this cooperation amongst organizations.<br />

Ano<strong>the</strong>r method of <strong>in</strong>creas<strong>in</strong>g efficiency would be remunerat<strong>in</strong>g employees accord<strong>in</strong>g<br />

to performance, similar to <strong>the</strong> private sector, based on <strong>the</strong> framework of a fixed salary plus<br />

bonuses. This would allow for a reduction of labor costs <strong>and</strong> at <strong>the</strong> same time would represent<br />

a motivational factor for <strong>the</strong> <strong>in</strong>creased <strong>in</strong>volvement of employees <strong>in</strong> <strong>the</strong> promotion of <strong>the</strong><br />

museum as a tourist attraction. Currently, because <strong>the</strong> employee has <strong>the</strong> same salary every<br />

month no matter <strong>the</strong> effort he/she has made <strong>in</strong> order to meet <strong>the</strong> objectives of <strong>the</strong> museum, a<br />

large part of employees do not work at <strong>the</strong>ir full potential, which results <strong>in</strong> an <strong>in</strong>efficient use<br />

of <strong>the</strong> human resource <strong>and</strong> implicitly to a higher level of effort than it would be necessary to<br />

have <strong>the</strong> same effect.<br />

It would also be necessary to hire a manager with solid organizational management<br />

expertise, as well as proven skills <strong>in</strong> <strong>the</strong> successful adm<strong>in</strong>istration of an entity. Currently most<br />

manager positions are filled <strong>in</strong> by people with great specialized skills (<strong>in</strong> art, history, museum<br />

science) but who do not have fundamental knowledge <strong>in</strong> <strong>economics</strong>. As long as at <strong>the</strong> top of<br />

any organization <strong>the</strong>re is such an <strong>in</strong>dividual, it is only natural that <strong>the</strong> act of management be<br />

done “bl<strong>in</strong>dly” <strong>and</strong> <strong>the</strong> results poor.<br />

CONCLUSIONS<br />

Museums are cultural <strong>in</strong>stitutions which need to be regarded as productive<br />

organizations <strong>in</strong> <strong>the</strong> 21 st century. They have <strong>in</strong>come <strong>and</strong> expenses; <strong>the</strong>y adm<strong>in</strong>ister <strong>in</strong>puts <strong>and</strong><br />

outputs of goods <strong>and</strong> services; <strong>the</strong>y serve <strong>the</strong> wide public offer<strong>in</strong>g visitors outst<strong>and</strong><strong>in</strong>g<br />

experiences – noticeable changes at <strong>the</strong> level of knowledge <strong>and</strong> attitude, <strong>the</strong> cont<strong>in</strong>uation of<br />

<strong>the</strong> exploration of an idea after <strong>the</strong> end of <strong>the</strong> visit – outputs which <strong>in</strong>crease <strong>the</strong> quality of <strong>the</strong><br />

human capital; <strong>the</strong>y function <strong>in</strong> a competitive environment, be<strong>in</strong>g able to take more or less<br />

successfully a part of <strong>the</strong> people’s spare time. In o<strong>the</strong>r words, <strong>the</strong>y improve <strong>the</strong> people’s<br />

quality of life. All <strong>the</strong>se represent arguments which justify <strong>the</strong> approach<strong>in</strong>g of museums as<br />

bus<strong>in</strong>esses with economic <strong>and</strong> social effects upon <strong>the</strong> communities.<br />

From <strong>the</strong> po<strong>in</strong>t of view of operational costs museums greatly depend on <strong>the</strong> state: for<br />

example, <strong>in</strong> Great Brita<strong>in</strong>, approximately 53% of <strong>the</strong> <strong>in</strong>come of museums are state subsidies<br />

(DCMS, 1998), but <strong>the</strong>se subsidies are on a fall<strong>in</strong>g trend as museums diversify <strong>the</strong>ir fund<strong>in</strong>g<br />

sources <strong>and</strong> attract new donors.<br />

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In Romania <strong>the</strong> situation is different. Historically speak<strong>in</strong>g, cultural organizations,<br />

especially those subsidized by <strong>the</strong> state, are happy to have an annual budget <strong>and</strong> to expect <strong>the</strong><br />

grant<strong>in</strong>g of funds from <strong>the</strong> ma<strong>in</strong> or secondary credit release authority. In good years new<br />

projects are funded; <strong>in</strong> bad years <strong>in</strong>itiatives are stopped, which makes <strong>the</strong> dependence of <strong>the</strong><br />

museums’ activity on only one source of fund<strong>in</strong>g – <strong>the</strong> state budget – unacceptable.<br />

Accord<strong>in</strong>g to some specialists (Holl<strong>in</strong>g, 1973; Tilman, Lehman <strong>and</strong> Bristow, 1998),<br />

stability can best be reached through diversity. In o<strong>the</strong>r words, f<strong>in</strong>ancial stability can be<br />

reached if fund<strong>in</strong>g sources are diversified. This means that <strong>the</strong> recent tendency of state funded<br />

museums to supplement <strong>the</strong>ir funds from o<strong>the</strong>r sources is not just a good idea, but a<br />

requirement. Museums <strong>in</strong> Marmures have begun to underst<strong>and</strong> <strong>the</strong> need for multiple fund<strong>in</strong>g<br />

sources for <strong>the</strong>ir activity (revenue from donations <strong>and</strong> activities performed by <strong>the</strong>se represent<br />

6.25% of <strong>the</strong> total revenues of 2010), but <strong>the</strong> dependence on one funder cannot to eradicated<br />

as long as museums have not yet been taught how to attract a larger number of private donors.<br />

Through <strong>the</strong> state <strong>in</strong>vestments <strong>in</strong> museums, <strong>the</strong>se ensure <strong>the</strong> circulation of capital with<br />

<strong>the</strong> aim of <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> <strong>in</strong>itial <strong>in</strong>vestment. Authorities ensure fund<strong>in</strong>g for museums <strong>and</strong> <strong>the</strong><br />

latter contribute to <strong>the</strong> development of tourism, as well as to <strong>the</strong> growth of <strong>the</strong> turnover <strong>in</strong><br />

o<strong>the</strong>r doma<strong>in</strong>s. Tourism <strong>and</strong> <strong>the</strong> o<strong>the</strong>r branches of activity, <strong>in</strong> <strong>the</strong>ir turn, <strong>in</strong>vest money<br />

br<strong>in</strong>g<strong>in</strong>g added value, <strong>and</strong> eventually everyth<strong>in</strong>g returns to <strong>the</strong> state <strong>in</strong> direct <strong>and</strong> <strong>in</strong>direct<br />

taxation of this added value. The bigger <strong>the</strong> number of <strong>in</strong>termediaries, <strong>the</strong> bigger <strong>the</strong> f<strong>in</strong>al<br />

benefit of <strong>the</strong> state obta<strong>in</strong>ed from <strong>the</strong> <strong>in</strong>itial <strong>in</strong>vestment. The only difference as compared to<br />

<strong>the</strong> private sector is <strong>the</strong> fact that <strong>in</strong> <strong>the</strong> case of <strong>the</strong> state <strong>the</strong> route of <strong>the</strong> <strong>in</strong>itially <strong>in</strong>vested<br />

capital until it returns as money is much longer. Under <strong>the</strong>se circumstances we conclude that<br />

museums are also a means by which <strong>the</strong> state ensures its proper function<strong>in</strong>g. If museums<br />

closed it would lead to an economic crash of which <strong>the</strong> state would only lose.<br />

Despite all <strong>the</strong>se, by apply<strong>in</strong>g bus<strong>in</strong>ess models, museums <strong>in</strong> Maramures could obta<strong>in</strong><br />

higher <strong>in</strong>come <strong>and</strong> thus contribute both to <strong>the</strong> reduction of public expenses <strong>and</strong> to <strong>the</strong> decrease<br />

of <strong>the</strong>ir dependency upon a sole source of funds.<br />

Consider<strong>in</strong>g <strong>the</strong> fact that <strong>the</strong> economic <strong>and</strong> social advantages generated by museums<br />

have been proven, <strong>the</strong> next step is to identify concrete methods of a most efficient usage of<br />

<strong>the</strong>ir potential. Practically one needs to transform <strong>the</strong> potential <strong>in</strong>to results <strong>and</strong> effects, with<br />

measures taken both nationally <strong>and</strong> locally.<br />

The county of Maramureş is rich, both from <strong>the</strong> po<strong>in</strong>t of view of natural l<strong>and</strong>scape <strong>and</strong><br />

<strong>the</strong> relaxation possibilities, <strong>and</strong> from <strong>the</strong> po<strong>in</strong>t of view of <strong>the</strong> preserved traditions <strong>and</strong> of <strong>the</strong><br />

existent sights. The museums <strong>in</strong> <strong>the</strong> county represent a resource which could be used for <strong>the</strong><br />

promotion of <strong>the</strong> region as a cultural center, aimed at attract<strong>in</strong>g residents, tourists, specialists<br />

<strong>and</strong> <strong>in</strong>vestors, resources which, unfortunately, are underexploited. For a better <strong>in</strong>volvement of<br />

museums <strong>in</strong> <strong>the</strong> process of local development <strong>the</strong> first requirement is a feasible strategy which<br />

would ensure <strong>the</strong> <strong>in</strong>volvement of <strong>the</strong> entire community <strong>and</strong> of all <strong>the</strong> players <strong>in</strong> tourism, as<br />

well as <strong>the</strong>ir improved cooperation. Secondly, an <strong>in</strong>ternal reform of museums is required; it<br />

could be achieved by identify<strong>in</strong>g <strong>and</strong> apply<strong>in</strong>g <strong>the</strong> necessary <strong>in</strong>struments for a more efficient<br />

adm<strong>in</strong>istration of all available resources.<br />

S<strong>in</strong>ce <strong>the</strong> positive contribution of museums to <strong>the</strong> economy <strong>and</strong> society has been<br />

proven, future research should focus on identify<strong>in</strong>g possible means of improv<strong>in</strong>g <strong>the</strong> degree to<br />

which museums are used, as well as on perfect<strong>in</strong>g tools for gaug<strong>in</strong>g performance of every<br />

s<strong>in</strong>gle museum. In Romania, management reports represent <strong>the</strong> first step, but a st<strong>and</strong>ardization<br />

of <strong>in</strong>dicators is necessary, so that <strong>the</strong> data recorded by different <strong>in</strong>stitutions be comparable. It<br />

is also necessary to <strong>in</strong>crease <strong>the</strong> level of accessibility to <strong>the</strong>se reports, so that future research<br />

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would be able to identify all problems related to improper function<strong>in</strong>g <strong>and</strong> thus be able to<br />

suggest solutions for improvement with <strong>the</strong> broader aim of <strong>the</strong> improvement of national local<br />

<strong>and</strong> <strong>in</strong>dividual welfare.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE DYNAMIC OF LABOR PRODUCTIVITY - A TOOL FOR ASSESSING<br />

INCOME INEQUALITY<br />

Ionuţ Constant<strong>in</strong>;<br />

University of Bucharest<br />

Raluca Bogdana Dumitraşcu;<br />

University of Bucharest<br />

ABSTRACT<br />

Compar<strong>in</strong>g <strong>in</strong>come levels <strong>and</strong> population dynamics from Romania with <strong>the</strong> respective<br />

levels <strong>in</strong> o<strong>the</strong>r economies, particularly those recorded <strong>in</strong> economically developed countries, is<br />

a <strong>the</strong>oretical <strong>and</strong> methodological exercise of great importance, with many pitfalls <strong>and</strong><br />

questions. This exercise takes new connotations <strong>in</strong> <strong>the</strong> context of globalization of economic<br />

activities <strong>and</strong> of <strong>in</strong>ter-cashiers processes of <strong>the</strong> contemporary world.<br />

In this set of concerns, a special place has <strong>the</strong> compar<strong>in</strong>g measurements of <strong>the</strong><br />

average <strong>in</strong>come of employed persons as a reward (as remuneration) for <strong>the</strong> paid work<br />

performed.<br />

Key words: <strong>in</strong>come <strong>in</strong>equality, wages, <strong>in</strong>come, labor productivity, labor force<br />

1. INTRODUCTION<br />

Adam Smith believes that <strong>in</strong>equality is <strong>in</strong>evitable <strong>in</strong> <strong>the</strong> conditions of an economy<br />

composed of many social divisions. High social division lead to a better productivity, <strong>and</strong> thus<br />

<strong>the</strong> <strong>in</strong>come difference between classes with different levels of productivity is normal to<br />

<strong>in</strong>crease.<br />

Increases <strong>in</strong> real wages <strong>in</strong> <strong>the</strong> same proportion to labor productivity across <strong>the</strong><br />

economy <strong>in</strong>dicate <strong>the</strong> fact that labor dem<strong>and</strong> is equal with <strong>the</strong> supply. In certa<strong>in</strong> conditions<br />

(constant rate profit, perfect competition, technological progress as a neutral factor, no change<br />

<strong>in</strong> tax burden, etc..), this implies <strong>the</strong> fact that: wages grow <strong>in</strong> l<strong>in</strong>e with labor dem<strong>and</strong>, labor<br />

factor receives his contribution to added value; <strong>the</strong> share of <strong>the</strong> wages rema<strong>in</strong>s constant; real<br />

unit labor costs rema<strong>in</strong> constant. Proportionality <strong>in</strong> real wages <strong>and</strong> productivity is not enough<br />

for stable development <strong>in</strong> <strong>the</strong> real effective exchange rates. Competitiveness price can change<br />

because <strong>in</strong> <strong>the</strong> partner area real wages will not follow <strong>the</strong> productivity or because of <strong>the</strong><br />

difference of <strong>in</strong>flation. The big <strong>and</strong> persistent difference of <strong>in</strong>flation is <strong>in</strong> <strong>the</strong> normal way <strong>the</strong><br />

result of monetary conditions <strong>in</strong> different countries.<br />

Therefore, <strong>in</strong> a monetary union, if real wages grow <strong>in</strong> l<strong>in</strong>e with productivity, <strong>in</strong> normal<br />

way all members will help to create conditions for competitiveness development. However,<br />

this is not a sufficient condition for a stable development of <strong>the</strong> competitiveness for a number<br />

of reasons: <strong>the</strong> different <strong>in</strong>tensity of trade with non-euro area countries characterized by<br />

different monetary conditions <strong>and</strong> float<strong>in</strong>g nom<strong>in</strong>al exchange rates, <strong>the</strong> differences <strong>in</strong>flation<br />

rates result<strong>in</strong>g from differences cyclical dem<strong>and</strong>, <strong>in</strong>flation rate differences related to<br />

asymmetric sectorial productivity developments <strong>and</strong> <strong>the</strong> dynamic process of recovery <strong>the</strong><br />

gaps (chang<strong>in</strong>g competitive advantage, improve product quality, etc..).<br />

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2. PAPER CONTENT<br />

The growth rate of wages should not be faster than labor productivity <strong>in</strong>dex over a<br />

period.<br />

The existence of large differences <strong>in</strong> wages <strong>in</strong> an economic unit can lead to:<br />

compla<strong>in</strong>ts from employees, <strong>in</strong>crease staff fluctuation, reduced productivity, etc.. The<br />

existence of <strong>the</strong>se differences <strong>in</strong> various sectors of national economy can lead to <strong>the</strong> outbreak<br />

of strikes of employees of that branch to <strong>in</strong>crease wages.<br />

Wage policy represent at macro <strong>and</strong> micro level <strong>the</strong> actual <strong>in</strong>strument for adjustment<br />

<strong>the</strong> labor supply <strong>and</strong> dem<strong>and</strong>, for comb<strong>in</strong>ation of employment <strong>and</strong> efficient use of labor. For<br />

<strong>the</strong> salary to act as a lever to stimulate economic growth as a source of <strong>in</strong>come <strong>and</strong> as a way<br />

of <strong>in</strong>creas<strong>in</strong>g liv<strong>in</strong>g st<strong>and</strong>ards, wage policy must satisfy many requirements.<br />

First, to ensure proper correlation between <strong>in</strong>creased production <strong>and</strong> <strong>the</strong> salary wage,<br />

respectively - between <strong>the</strong> volume of <strong>the</strong> salary wage <strong>and</strong> those of goods <strong>and</strong> services offerd<br />

on market; <strong>and</strong> between labor productivity <strong>and</strong> average wage <strong>in</strong>crease.<br />

In o<strong>the</strong>r words, wage policy stimulates labor productivity growth, act<strong>in</strong>g as an agent<br />

factor of macroeconomic stabilization, keep<strong>in</strong>g <strong>in</strong>flation with<strong>in</strong> reasonable limits.<br />

Wage policy, <strong>in</strong>clud<strong>in</strong>g wage flexibility; represent levers of <strong>the</strong> allocation of recovery<br />

of labor force on different sectors, <strong>in</strong>dustries, professions, qualification categories. Wage<br />

policy should seek to establish <strong>the</strong> size of <strong>the</strong> salary accord<strong>in</strong>g with <strong>the</strong> level of quality,<br />

competitiveness, performance, etc.. Must be <strong>the</strong> result of <strong>the</strong> economic agents <strong>in</strong>terests both <strong>in</strong><br />

terms of reward<strong>in</strong>g <strong>the</strong> participation <strong>in</strong> work <strong>and</strong> that of stimulat<strong>in</strong>g production <strong>and</strong> improv<strong>in</strong>g<br />

profitability for re<strong>in</strong>vestment <strong>and</strong> development.<br />

To satisfy <strong>the</strong>se requirements at <strong>the</strong> macroeconomic level, wage policy should be<br />

designed as part of <strong>the</strong> global economic strategy – next with <strong>the</strong> employment policy, fiscal<br />

policy, monetary, fiscal <strong>and</strong> credit policy, as, at <strong>the</strong> microeconomic level, is a part of company<br />

strategy. At company level, wage policy <strong>in</strong>volves both <strong>in</strong>ternal side <strong>and</strong> external one.<br />

Wage policy dur<strong>in</strong>g economic reform, has developed <strong>and</strong> evolved due to cont<strong>in</strong>uous<br />

decrease of production <strong>and</strong> labor productivity, which led from <strong>the</strong> start, to cancellation <strong>the</strong><br />

results <strong>and</strong> <strong>the</strong> effectiveness expected from <strong>the</strong> measures of wage policy. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>,<br />

<strong>the</strong> <strong>in</strong>creas<strong>in</strong>g action of some factors such as exchange rate, privatization, made wage policy<br />

<strong>the</strong> move to second place.<br />

3. ROMANIA AND THE INTEGRATION INTO ECONOMIC AND<br />

MONETARY UNION<br />

The difference between labor productivity <strong>in</strong> Romania <strong>and</strong> <strong>the</strong> euro area is an<br />

important factor that may delay <strong>the</strong> adoption of euro currency. After entry <strong>in</strong>to EMU<br />

economic adjustment must be made through wages <strong>and</strong> unemployment <strong>and</strong> not through <strong>the</strong><br />

exchange rate or <strong>in</strong>terest rate. Therefore, Romania's economy must have a comparable level<br />

of productivity <strong>and</strong> flexibility of <strong>the</strong> production structure, so that adjustments (cyclic <strong>and</strong> / or<br />

determ<strong>in</strong>ed by <strong>the</strong> crisis) could be achieved without high costs.<br />

Recovery of <strong>the</strong> development gap between Romania <strong>and</strong> <strong>the</strong> euro area can be achieved<br />

only through economic growth without macroeconomic imbalances, which should have a<br />

higher growth rate than <strong>the</strong> euro area. In o<strong>the</strong>r words, human capital <strong>and</strong> f<strong>in</strong>ancial<br />

productivity <strong>in</strong> Romania must be more than <strong>the</strong> euro area.<br />

Before <strong>the</strong> economic crisis, Romania registered a dynamic labor productivity higher<br />

than that from <strong>the</strong> euro area (see Table 1). This was a good premise for <strong>the</strong> economic recovery<br />

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but, unfortunately, <strong>the</strong> economic growth wasn’t an “healthy” growth, bee<strong>in</strong>g accompanied<br />

with macroeconomic imbalances.<br />

One of <strong>the</strong> major imbalances was regard<strong>in</strong>g human capital, because <strong>the</strong> speed of <strong>the</strong><br />

grow<strong>in</strong>g rate of <strong>the</strong> wages <strong>in</strong> Romania exceeded <strong>the</strong> level of productivity <strong>and</strong> <strong>the</strong> currency<br />

appreciation. This is <strong>the</strong> reason that <strong>the</strong> level of adjustment <strong>in</strong> labor productivity <strong>in</strong> Romania<br />

was more severe than <strong>in</strong> <strong>the</strong> euro area. In o<strong>the</strong>r words, <strong>in</strong> this moment, we have to recover <strong>the</strong><br />

earn<strong>in</strong>gs unjustified by <strong>the</strong> market logic from <strong>the</strong> period before <strong>the</strong> economic crisis.<br />

It is likely that <strong>the</strong>se adjustments to cont<strong>in</strong>ue because that level of <strong>in</strong>flation <strong>in</strong><br />

Romania suggests a structural problem, <strong>the</strong> allocation of resources across economic sectors.<br />

In Romania, public sector wages had, <strong>in</strong> recent years, a trend of higher growth than <strong>the</strong><br />

economy overall. Wage-sett<strong>in</strong>g process <strong>in</strong> Romania is largely decentralized, while public<br />

sector wage settlements cont<strong>in</strong>ue to play an important role report<strong>in</strong>g to private sector wages.<br />

Alignment of wage growth with <strong>the</strong> evolution of <strong>the</strong> productivity will be crucial to protect <strong>the</strong><br />

competitiveness <strong>and</strong> susta<strong>in</strong>able <strong>in</strong>flation,a prudent orientation of fiscal policy will be<br />

essential, given <strong>the</strong> role of strong report<strong>in</strong>g of wages from <strong>the</strong> public sector <strong>in</strong> <strong>the</strong> Romanian<br />

economy. Advanc<strong>in</strong>g structural reforms to enhance competition <strong>in</strong> product markets <strong>and</strong><br />

especially <strong>in</strong> some segments of <strong>the</strong> retail sector, would also help to restrict <strong>the</strong> <strong>in</strong>flationary<br />

pressures.<br />

Evolution of labor productivity (labor productivity <strong>in</strong>dex - GDP / hour worked) has<br />

registered a positive trend, however, <strong>in</strong> 2010 labor productivity <strong>in</strong> Romanian represented only<br />

41.7% from <strong>the</strong> productivity registred <strong>in</strong> <strong>the</strong> EU-27 <strong>and</strong> 36.71% of <strong>the</strong> productivity recorded<br />

<strong>in</strong> <strong>the</strong> average country from euro area, which demonstrates <strong>the</strong> need to f<strong>in</strong>d appropriate levers<br />

to improve <strong>the</strong> value of this <strong>in</strong>dicator. However, it is encourag<strong>in</strong>g <strong>the</strong> trend of labor<br />

productivity growth from 21.8% registered <strong>in</strong> <strong>the</strong> EU-27 <strong>in</strong> 2000 to 43.5% (almost double<br />

productivity) <strong>in</strong> 2008 <strong>and</strong> a slight decrease <strong>in</strong> 2009 <strong>and</strong> 2010.<br />

Table no. 1 – The evolution of labor productivity (GDP / hour worked) – reported to <strong>the</strong><br />

average of <strong>the</strong> countries from <strong>the</strong> euro area.<br />

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010<br />

UE(27<br />

countries)<br />

100 100 100 100 100 100 100 100 100 100 100<br />

Euro<br />

area (17 116.6 116.1 115.3 114.5 113.4 113.9 113.9 114.1 113.8 114.1 113.6<br />

countries)<br />

Romania 21.8 23.5 26.5 28.5 31.5 32.6 35.5 38.6 43.5 42.3 41.7<br />

Source:EUROSTAT<br />

(http://epp.eurostat.ec.europa.eu/tgm/table.do?tab=table&<strong>in</strong>it=1&plug<strong>in</strong>=0&language=en&pc<br />

ode=tsieb040 - accessed at 02.03.2012)<br />

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Table no. 2 – The Evolution of <strong>the</strong> labour productivity (GDP / hour worked) – changes from<br />

previous period<br />

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010<br />

UE(27<br />

countries)<br />

Euro area (17<br />

countries)<br />

2.3 1.2 1.0 1.1 1.8 1.0 1.6 1.4 -0.6 -2.6 2.5<br />

1.4 0.5 0.2 0.3 1.4 0.7 1.5 1.2 -0.4 -2.5 2.4<br />

Romania 3.2 6.8 17.0 5.3 10.3 5.8 7.1 5.9 7.3 -4.7 -0.2<br />

Source:EUROSTAT<br />

(http://epp.eurostat.ec.europa.eu/tgm/table.do?tab=table&<strong>in</strong>it=1&plug<strong>in</strong>=0&language=en&pc<br />

ode=tsieb040 - accessed at 02.03.2012)<br />

Labour productivity growth requires implementation of tra<strong>in</strong><strong>in</strong>g programs for staff at<br />

all levels, especially regard<strong>in</strong>g new manufactur<strong>in</strong>g technologies, <strong>the</strong> concept of cont<strong>in</strong>uous<br />

improvement of manufactur<strong>in</strong>g process, application quality <strong>and</strong> environmental st<strong>and</strong>ards,<br />

energy efficiency, use of computer systems, market<strong>in</strong>g <strong>and</strong> methods of mak<strong>in</strong>g contracts<br />

from distance, specific manufactur<strong>in</strong>g. It is notice,that <strong>in</strong> <strong>the</strong> recent years, <strong>the</strong> <strong>in</strong>creased<br />

phenomenon of ag<strong>in</strong>g of <strong>the</strong> workforce, particularly due on <strong>the</strong> decrease of <strong>the</strong> birth rate, fact<br />

that requires <strong>the</strong> development of programs to promote <strong>and</strong> stimulate <strong>the</strong> employment of adult<br />

work force or to ma<strong>in</strong>ta<strong>in</strong> it.<br />

Table no.3 – Development of real unit labor force - changes from previous period<br />

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010<br />

UE(27<br />

countries)<br />

0.2 0.1 -0.4 -0.3 -1.5 -0.6 -1.2 -0.9 0.9 2.9 -1.5<br />

Euro area<br />

(17 -0.3 -0.3 -0.2 -0.1 -1.1 -0.7 -1.1 -1.0 1.7 3.0 -1.4<br />

countries)<br />

Romania 15.1 5.3 -18.7 -2.0 -10.7 8.8 -5.1 1.5 6.6 -6.0 -2.7<br />

Source: EUROSTAT<br />

(http://epp.eurostat.ec.europa.eu/tgm/table.do?tab=table&<strong>in</strong>it=1&plug<strong>in</strong>=0&language=en&pc<br />

ode=tsieb070 - accessed at 02.03.2012)<br />

Table no. 4 – Average annual earn<strong>in</strong>gs <strong>in</strong> Romania for <strong>the</strong> employees with normal programme<br />

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010<br />

Net<br />

earn<strong>in</strong>gs <strong>in</strong> 1748 1993 2075 2143 2414 3155 3713 4825 5457 5450 5891<br />

euro<br />

Changes<br />

from <strong>the</strong><br />

previous<br />

- 14.02 4.11 3.27 12.65 30.7 17.69 29.95 13.1 -0.13 8.09<br />

period<br />

Source: Wages <strong>and</strong> labour costs - Statistics Expla<strong>in</strong>ed<br />

(http://epp.eurostat.ec.europa.eu/tgm/table.do?tab=table&<strong>in</strong>it=1&plug<strong>in</strong>=0&language=en&pc<br />

ode=tsieb070 - accessed at 02.03.2012)<br />

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The evolution of <strong>the</strong> real unit cost with <strong>the</strong> labor force has registred a generally<br />

positive trend, trend seen <strong>in</strong> <strong>the</strong> quite large fluctuations (but,, normal'' for a country that is <strong>in</strong><br />

transition) comparative with <strong>the</strong> average of EU-27 <strong>and</strong> Euro area countries. These fluctuations<br />

are due to <strong>the</strong> <strong>in</strong>crease or decrease wages <strong>and</strong> changes <strong>in</strong> <strong>the</strong> tax revenues, ma<strong>in</strong>ly due to<br />

changes needs to attract foreign <strong>in</strong>vestors.<br />

We can see that overall that average annual earn<strong>in</strong>gs <strong>in</strong> Romania has exceeded <strong>the</strong><br />

labor productivity growth but <strong>the</strong>re is no direct l<strong>in</strong>k between <strong>the</strong> dynamics of those two<br />

<strong>in</strong>dicators, this be<strong>in</strong>g due to <strong>the</strong> development of some doma<strong>in</strong>s with potential for large ga<strong>in</strong>s<br />

such as bank<strong>in</strong>g system, ICT (<strong>in</strong>formation <strong>and</strong> communication technology) constructions, etc.<br />

or as I previously mentioned changes regard<strong>in</strong>g <strong>in</strong>come taxes.<br />

CONCLUSIONS AND IMPLICATIONS<br />

Globalization generated by <strong>the</strong> <strong>in</strong>tegration of economy was considered a powerful<br />

force for achiev<strong>in</strong>g economic development. Although <strong>in</strong>tegration presents opportunities for<br />

poverty reduction, <strong>in</strong>volves <strong>the</strong> emergence of significant risks such as <strong>in</strong>equality, polarization,<br />

chang<strong>in</strong>g power centers, cultural dom<strong>in</strong>ance <strong>and</strong> uniformity.<br />

Thus, it is considered that globalization can <strong>in</strong>fluence <strong>the</strong> <strong>in</strong>come <strong>in</strong>equality by:<br />

equalize <strong>the</strong> prices of goods, <strong>in</strong>put price convergence due to <strong><strong>in</strong>ternational</strong> migration <strong>and</strong><br />

capital mobility, result<strong>in</strong>g <strong>the</strong> reduc<strong>in</strong>g of wage <strong>in</strong>equality <strong>and</strong> differences between <strong>the</strong><br />

marg<strong>in</strong>al productivity of <strong>the</strong> production factors <strong>and</strong> <strong>the</strong> results, <strong>and</strong> dynamic convergence of<br />

<strong>in</strong>come per capita.<br />

Size <strong>and</strong> dynamics of <strong>the</strong> salary depend on <strong>the</strong> cost of <strong>the</strong> cost of labor resources,<br />

which refers to <strong>the</strong> cost of production <strong>and</strong> reproduction labor force <strong>and</strong> <strong>the</strong> relationship<br />

between labor supply <strong>and</strong> dem<strong>and</strong>. Labor productivity is also a relevant factor - <strong>the</strong> higher it is<br />

to achieve a higher <strong>in</strong>come, <strong>and</strong> <strong>the</strong> employee receives a higher salary. The degree of<br />

economic development of a country, labor force mobility, <strong>and</strong> discrim<strong>in</strong>ation <strong>in</strong> employment,<br />

<strong>the</strong> degree of organization <strong>in</strong> trade unions <strong>and</strong> legislation on trade union movement <strong>and</strong> <strong>the</strong><br />

dem<strong>and</strong>s on each country are all <strong>the</strong> factors that <strong>in</strong>fluence <strong>the</strong> size <strong>and</strong> <strong>the</strong> level of salary.<br />

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19. *** Labour market Developments <strong>in</strong> Europe, Comisia Europeană, 2011<br />

ec.europa.eu/economy_f<strong>in</strong>ance/publications<br />

20. *** Taxation trends <strong>in</strong> <strong>the</strong> European Union, 2011<br />

21. *** Wages <strong>and</strong> labour costs - Statistics Expla<strong>in</strong>ed<br />

http://epp.eurostat.ec.europa.eu/statistics_expla<strong>in</strong>ed/<strong>in</strong>dex.php/Wages_<strong>and</strong>_labour_cos<br />

ts (accesat pe 21 mai 2011)<br />

22. *** World Development Indicators, The World Bank, aprilie 2011<br />

Site<br />

1. http://epp.eurostat.ec.europa.eu<br />

2. www.ilo.org<br />

3. www.oecd.org<br />

4. www.worldbank.org<br />

5. www.unrisd.org<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE ROLE OF SOUTH EASTERN EUROPEAN PROGRAM IN THE<br />

POLYCENTRIC DEVELOPMENT OF EASTERN EUROPEAN COUNTRIES<br />

CASE STUDY: POLYINVEST PROJECT<br />

Ionuţ Constant<strong>in</strong>;<br />

University of Bucharest<br />

Raluca Bogdana Dumitraşcu;<br />

University of Bucharest<br />

ABSTRACT:<br />

S<strong>in</strong>ce 2007, Romania has <strong>the</strong> obligation to direct <strong>the</strong> national development policies <strong>in</strong><br />

conformity with <strong>the</strong> objectives <strong>and</strong> policies of <strong>the</strong> European Union to ensure a socioeconomic<br />

level as effective <strong>in</strong> all throughout <strong>the</strong> community framework. The University of<br />

Bucharest has been a partner <strong>in</strong> a lot of project <strong>and</strong> has susta<strong>in</strong>ed <strong>the</strong> development of<br />

European funds <strong>in</strong> Romania. An important part has played also <strong>the</strong> Poly<strong>in</strong>vest project, that<br />

was develop by <strong>the</strong> University – Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration, that had a very<br />

important role <strong>in</strong> <strong>the</strong> development of <strong>the</strong> cooperation <strong>in</strong>ter regions. The Poly<strong>in</strong>vest project<br />

had a very good impact on <strong>the</strong> Romanian economy <strong>and</strong> regional development <strong>and</strong> had a very<br />

good applicability <strong>in</strong> all <strong>the</strong> countries that were partner <strong>in</strong> this project.<br />

Key words: : regional development, <strong>in</strong>vestments, <strong>in</strong>vestors, enviorment, cooperation,<br />

economy.<br />

1. LITERATURE REVIEW:<br />

The subject of regional development is a much discussed subject <strong>in</strong> our days; we can<br />

found a lot of books, <strong>and</strong> methodology written on this subject with applicative character <strong>and</strong><br />

also with a lot of <strong>in</strong>formation. There a lot of study cases on <strong>the</strong> programs that was created to<br />

support <strong>the</strong> grade of absorption of <strong>the</strong> European funds. On <strong>the</strong> South Est Programme you can<br />

f<strong>in</strong>d <strong>the</strong> guide l<strong>in</strong>e <strong>and</strong> also <strong>the</strong>re are a lot of project develop on this programme. While some<br />

papper only show how <strong>the</strong> programme was implemented, o<strong>the</strong>rs, show <strong>the</strong> problems of <strong>the</strong><br />

projects (birocratic problems, hard to implement <strong>in</strong> some regions). But are many gaps <strong>in</strong> <strong>the</strong><br />

specialty review regard<strong>in</strong>g European projects or implement<strong>in</strong>g <strong>the</strong> projects <strong>and</strong> by this article<br />

we want to show what problems we had when we had develop <strong>the</strong> projects <strong>and</strong> also to<br />

<strong>in</strong>crease <strong>the</strong> knowledge <strong>in</strong> this field.<br />

You can f<strong>in</strong>d <strong>in</strong>formation regard<strong>in</strong>g <strong>the</strong> subject on sites, or <strong>in</strong> <strong>the</strong> general review from <strong>the</strong><br />

project that were created <strong>and</strong> developed <strong>in</strong> this programe.<br />

2. INTRODUCTION<br />

EU membership has brought benefits to Romania <strong>in</strong> all <strong>the</strong> areas due to capital<br />

<strong>in</strong>fusion <strong>and</strong> control measures. To ensure flow of <strong>in</strong>vestment on <strong>the</strong> objectives of Cohesion<br />

Policy, The European Commission has established specific funds that represent fund<strong>in</strong>g<br />

programs on multi-annual periods, well structured, carefully organized <strong>and</strong> monitored, both<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

national <strong>and</strong> European level. The particularity of <strong>the</strong>se funds is that are developed <strong>in</strong> <strong>the</strong><br />

reimbursement system <strong>and</strong> only a few exceptions through direct fund<strong>in</strong>g.<br />

The European Commission has allocated Romania for <strong>the</strong> period 2007 – 2010 a total<br />

sum of about 19.6 billion euros, of which Objective Convergence it is allocated 19.21 billion<br />

euros by <strong>the</strong> European Fund.<br />

In Romania, dur<strong>in</strong>g <strong>the</strong> period 2007-2013, were established eleven operational<br />

programs for European Territorial Cooperation objective <strong>and</strong> seven Operational Programmes<br />

(OP).<br />

In <strong>the</strong> framework of European Territorial Cooperation Romania has developed several<br />

projects <strong>in</strong> partnership with o<strong>the</strong>r countries <strong>in</strong> <strong>the</strong> European area.<br />

The programme South East Europe was created to develop transnational partnerships<br />

on matters of strategic importance. The major objective is to improve <strong>the</strong> territorial, economic<br />

<strong>and</strong> social cooperation <strong>and</strong> to improve <strong>the</strong> cohesion, stability <strong>and</strong> competitiveness of <strong>the</strong><br />

region.<br />

Specific Objectives<br />

The major objective is develop<strong>in</strong>g with specific objectives, <strong>and</strong> <strong>the</strong>y are:<br />

1. <strong>the</strong> facilitation of know-how, <strong>in</strong>formation <strong>and</strong> <strong>in</strong>novation <strong>in</strong> society by a concrete cooperation<br />

<strong>in</strong>ter regions.<br />

2. to improve <strong>the</strong> attractiveness of regions <strong>and</strong> cities tak<strong>in</strong>g <strong>in</strong>to account susta<strong>in</strong>able<br />

development, physical <strong>and</strong> knowledge accessibility <strong>and</strong> environmental quality by <strong>in</strong>tegrated<br />

approaches <strong>and</strong> concrete cooperation action <strong>and</strong> visible results.<br />

3. To susta<strong>in</strong> <strong>and</strong> develop <strong>the</strong> capacities for territorial cooperation at all levels.<br />

These specific objectives of <strong>the</strong> Operational Programme will be develop <strong>and</strong> implemented<br />

through Priority Axes, which contribute differently to <strong>the</strong> specific programme objectives:<br />

Priority Axis 1: Facilitation of <strong>in</strong>novation <strong>and</strong> entrepreneurship<br />

Priority Axis 2: Protection <strong>and</strong> improvement of <strong>the</strong> environment<br />

Priority Axis 3: Improvement of <strong>the</strong> accessibility<br />

Priority Axis 4: Development of transnational synergies for susta<strong>in</strong>able growth areas<br />

The South Est Programme is recognized like <strong>the</strong> programme that have <strong>the</strong> largest cooperation<br />

area <strong>and</strong> also <strong>the</strong> programme that but toge<strong>the</strong>r countries with diversity.<br />

2. PAPER CONTENT<br />

University of Bucharest has been <strong>in</strong>volved <strong>in</strong> such a program, among o<strong>the</strong>r 10 partners<br />

from 8 European countries, called Poly<strong>in</strong>vest which has been developed between May 2009<br />

<strong>and</strong> January 2012. Poly<strong>in</strong>vest is a program that is developed <strong>in</strong> <strong>the</strong> frame of South East<br />

Europe Programme.<br />

POLYINVEST project aims at improv<strong>in</strong>g conditions for <strong>in</strong>vestment <strong>in</strong> <strong>the</strong> rural areas,<br />

directly tackl<strong>in</strong>g <strong>the</strong> development gap between <strong>the</strong> regions of <strong>the</strong> SEE space. This project<br />

responds to <strong>the</strong> needs of <strong>the</strong> <strong>in</strong>vestors who can <strong>in</strong>vest <strong>in</strong> various territories <strong>and</strong> can be helped<br />

<strong>in</strong> <strong>the</strong> adm<strong>in</strong>istrative <strong>and</strong> bureaucratic sector.<br />

POLYINVEST project aimed to improve conditions for <strong>in</strong>vestment <strong>in</strong> <strong>the</strong> rural areas,<br />

directly tackl<strong>in</strong>g <strong>the</strong> development gap between <strong>the</strong> regions of <strong>the</strong> SEE space. Through <strong>the</strong><br />

development of an <strong>in</strong>novative <strong>in</strong>formation service about <strong>the</strong> availability <strong>and</strong> characteristics of<br />

marketable real estates, <strong>the</strong> project responds to: <strong>the</strong> needs of those public adm<strong>in</strong>istrations<br />

<strong>in</strong>terested <strong>in</strong> enhanc<strong>in</strong>g <strong>and</strong> ga<strong>in</strong><strong>in</strong>g an <strong>in</strong>come from a part of <strong>the</strong>ir real estates, convert<strong>in</strong>g<br />

<strong>the</strong>m to productive uses, foster<strong>in</strong>g <strong>the</strong> development of polycentrism; <strong>the</strong> needs of those<br />

<strong>in</strong>vestors who, hav<strong>in</strong>g <strong>the</strong> tools to know <strong>the</strong> <strong>in</strong>vestment opportunities <strong>in</strong> <strong>the</strong> various territories,<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

can benefit from <strong>in</strong>frastructural efforts made by <strong>the</strong> Public Adm<strong>in</strong>istrations Authorities <strong>and</strong> be<br />

helped <strong>in</strong> <strong>the</strong> adm<strong>in</strong>istrative <strong>and</strong> bureaucratic course.<br />

The project has arisen from <strong>the</strong> will to attract <strong>in</strong>vestments toward <strong>the</strong> marg<strong>in</strong>al areas of<br />

<strong>the</strong> SEE space, putt<strong>in</strong>g onto <strong>the</strong> market real estate’s properties currently unused. These<br />

properties at <strong>the</strong> moment represent a cost for public adm<strong>in</strong>istrations, because of ma<strong>in</strong>tenance<br />

costs <strong>and</strong> of un<strong>in</strong>terrupted loss of value due to deterioration <strong>and</strong> obsolescence. On <strong>the</strong> o<strong>the</strong>r<br />

h<strong>and</strong> <strong>the</strong>se real estates could represent an <strong>in</strong>terest for <strong>in</strong>vestors who want to develop a<br />

bus<strong>in</strong>ess related to areas’ potentials (i.e. <strong>in</strong> terms of touristic activities, availability of<br />

commercial spaces, etc.). The lack of prearranged procedures aimed at eas<strong>in</strong>g this k<strong>in</strong>d of<br />

operations, l<strong>in</strong>ked to <strong>the</strong> lack of specific <strong>in</strong>formation about <strong>the</strong> presence or not of <strong>the</strong>se<br />

properties – <strong>and</strong> of <strong>the</strong>ir characteristics – hampers <strong>the</strong> exploitation of <strong>the</strong>se opportunities,<br />

although it represents an important factor of development for marg<strong>in</strong>al rural areas which,<br />

compared with urban areas, have a gap <strong>in</strong> <strong>the</strong> ability to attract <strong>in</strong>vestments.<br />

The divide <strong>in</strong> <strong>the</strong> development of <strong>the</strong> different SEE space regions, is exemplified by<br />

<strong>the</strong> different ability to attract <strong>in</strong>vestments between rural <strong>and</strong> urban areas. Urban areas usually<br />

assure to <strong>in</strong>vestors a broad availability of structures <strong>and</strong> services that rural areas cannot offer.<br />

Ano<strong>the</strong>r limit<strong>in</strong>g factor for rural areas is <strong>the</strong> difficulty <strong>the</strong> enterprises which want to localize<br />

<strong>the</strong>ir structures outside <strong>the</strong> urban area meet when <strong>the</strong>y try to f<strong>in</strong>d <strong>in</strong>formation about <strong>the</strong><br />

quantity <strong>and</strong> <strong>the</strong> quality of <strong>the</strong> available structures. This penalization affects also <strong>the</strong> unused<br />

real estates of <strong>the</strong> public adm<strong>in</strong>istrations; <strong>the</strong>se real estates could represent for <strong>the</strong> <strong>in</strong>vestors an<br />

important opportunity to improve area’s resources, meet<strong>in</strong>g some forms of converg<strong>in</strong>g<br />

collaboration with <strong>the</strong> Public Adm<strong>in</strong>istrations Authorities. So POLYINVEST aims at<br />

develop<strong>in</strong>g an <strong>in</strong>formation system useful for those Public Adm<strong>in</strong>istrations Authorities which<br />

want to convert to productive purposes a part of <strong>the</strong>ir real estates, currently unused because of<br />

structural <strong>and</strong> historical reasons.<br />

Start<strong>in</strong>g from <strong>the</strong> previous experiences of <strong>the</strong> partners <strong>and</strong> of a streng<strong>the</strong>ned best<br />

practice, <strong>the</strong> objective of <strong>the</strong> project is to develop an active approach to <strong>the</strong> market by <strong>the</strong><br />

public adm<strong>in</strong>istrations, favor<strong>in</strong>g <strong>the</strong> def<strong>in</strong>ition <strong>and</strong> <strong>the</strong> implementation of complete territorial<br />

offer packages; <strong>the</strong>se packages will <strong>in</strong>clude <strong>in</strong>formation about <strong>the</strong> real estates which can be<br />

alienated <strong>and</strong> <strong>in</strong>formation on <strong>the</strong> conditions which could favor <strong>the</strong> realization of <strong>in</strong>vestments<br />

from private <strong>in</strong>vestors. POLYNVEST means to reach <strong>the</strong> follow<strong>in</strong>g specific results:<br />

1. <strong>in</strong>dividuation of real estates <strong>and</strong> of <strong>the</strong> opportunities for <strong>the</strong>ir improvement offered<br />

<strong>the</strong> market;<br />

2. Development of st<strong>and</strong>ardized adm<strong>in</strong>istrative <strong>and</strong> legislative procedures aimed at<br />

eas<strong>in</strong>g for <strong>the</strong> <strong>in</strong>vestors <strong>the</strong> purchase of <strong>the</strong> assets;<br />

3. carry<strong>in</strong>g out of an <strong>in</strong>terface (accessible from <strong>the</strong> Internet through CMS<br />

Technology), which can assure an easy access to <strong>the</strong> <strong>in</strong>formation about <strong>the</strong> chance for<br />

<strong>in</strong>vestments on public adm<strong>in</strong>istrations’ properties <strong>in</strong> rural areas: location of assets, <strong>the</strong>ir<br />

characteristics, related adm<strong>in</strong>istrative <strong>and</strong> legislative procedures, services of accompaniment<br />

<strong>and</strong> technical assistance made available by <strong>the</strong> assets’ owner;<br />

4. Develop a methodological guidel<strong>in</strong>e about improvement of <strong>in</strong>vestments <strong>in</strong> rural<br />

areas to be a guide to local adm<strong>in</strong>istration for better exploitation of <strong>the</strong>ir own rural area<br />

properties.<br />

The methodological approach of POLYINVEST was bottom-up. The highlighted problems of<br />

<strong>the</strong> project <strong>and</strong> <strong>the</strong> needs of some of <strong>the</strong> Partners <strong>in</strong>volved <strong>in</strong> <strong>the</strong> project represented <strong>the</strong><br />

project start-up. Subsequently, consolidation <strong>and</strong> streng<strong>the</strong>n<strong>in</strong>g of <strong>the</strong> partnership, def<strong>in</strong>ition<br />

of specific actions <strong>and</strong> <strong>the</strong> shar<strong>in</strong>g of methods <strong>and</strong> results dur<strong>in</strong>g <strong>the</strong> meet<strong>in</strong>g among partner<br />

organized by <strong>the</strong> LP on November 4th 2008, constituted <strong>the</strong> project preparation (WP0). The<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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adopted methodology entails an <strong>in</strong>volvement of <strong>the</strong> Partners on many levels that is each<br />

partner will be responsible for <strong>the</strong> activities for which can give an added value <strong>and</strong><br />

experience, <strong>and</strong> will take part as a participant <strong>the</strong> activities it needs support for. In <strong>the</strong> specific<br />

case, <strong>the</strong> objectives of POLYINVEST will be accomplished through a detailed <strong>and</strong> coherent<br />

plan of actions, <strong>and</strong> <strong>the</strong>n reunited <strong>in</strong> 7 Work Packages. The method provides for a real estate<br />

market analysis allow<strong>in</strong>g know<strong>in</strong>g <strong>the</strong> market topical dynamics <strong>and</strong> <strong>the</strong> foreseen development.<br />

Then some <strong>the</strong>mes of <strong>in</strong>terest attractive for potential <strong>in</strong>vestors will be s<strong>in</strong>gled out, <strong>and</strong><br />

a collection of technical, legislative, adm<strong>in</strong>istrative, bureaucratic <strong>and</strong> procedural data will<br />

start. The ga<strong>the</strong>red data will be used to implement <strong>the</strong> <strong>in</strong>terface of “POLYINVEST<br />

<strong>in</strong>formation access platform” (PIAP), able to easy <strong>the</strong> management of data uploaded, both for<br />

public adm<strong>in</strong>istrations <strong>and</strong> <strong>in</strong>vestors. Once this system will be created, a European promotion<br />

strategy will be necessary; this strategy will aim at convey<strong>in</strong>g <strong>the</strong> data on real estates <strong>and</strong><br />

meet potential <strong>in</strong>vestors.<br />

F<strong>in</strong>ally, <strong>in</strong> order to make <strong>the</strong> results of POLYINVEST operative <strong>and</strong> profitable, 5 pilot<br />

actions will start <strong>in</strong> 5 areas of <strong>the</strong> SEE space; <strong>the</strong>se actions will test <strong>the</strong> work done <strong>in</strong> <strong>the</strong><br />

previous phases <strong>and</strong> obta<strong>in</strong> some “turn key packages” of procedures, ready to be available for<br />

<strong>in</strong>terested <strong>in</strong>vestors.<br />

To syn<strong>the</strong>size, <strong>the</strong> ma<strong>in</strong> activities of POLYNVEST project was: a deep market<br />

analysis <strong>and</strong> collection of data on available real estates; study of real estate market’s legal <strong>and</strong><br />

adm<strong>in</strong>istrative procedures for each country; implementation <strong>and</strong> management of a platform<br />

(accessible from <strong>the</strong> <strong>in</strong>ternet) to manage <strong>the</strong> data; comprehensive promotion activity to put on<br />

<strong>the</strong> market <strong>the</strong> real estates <strong>and</strong> to obta<strong>in</strong> opportunities <strong>and</strong> potential <strong>in</strong>vestors; pilot actions<br />

which has provide potential <strong>in</strong>vestors with real estate availability, already done adm<strong>in</strong>istrative<br />

<strong>and</strong> legal procedures <strong>and</strong> some plann<strong>in</strong>g simulations.<br />

Ma<strong>in</strong> outputs of <strong>the</strong> Poly<strong>in</strong>vest projects are: Legislative Framework Repository<br />

(LFR)–an archive for legislative <strong>and</strong> adm<strong>in</strong>istrative <strong>in</strong>formation; Real Estate Repository<br />

(RER)–an archive for <strong>the</strong> location <strong>and</strong> characteristics of real estates; POLYINVEST<br />

<strong>in</strong>formation access platform (PIAP); Recommendation Report (RR) <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> procedures<br />

for real estates’ purchase <strong>and</strong> commercial conversion. Ma<strong>in</strong> results are: creation of a publicprivate<br />

cooperation network <strong>in</strong> <strong>the</strong> SEE space; dim<strong>in</strong>ish<strong>in</strong>g of <strong>the</strong> development gap of <strong>the</strong><br />

SEE regions improv<strong>in</strong>g marg<strong>in</strong>al areas’ competitiveness; trigger<strong>in</strong>g off of economic<br />

development <strong>and</strong> local resources’ improvement through exogenous <strong>in</strong>vestments.<br />

The University of Bucharest was <strong>in</strong> charge to create a methodology, a market analysis,<br />

to def<strong>in</strong>e <strong>the</strong> <strong>the</strong>mes of <strong>in</strong>terest <strong>and</strong> a census.<br />

For <strong>the</strong> first action <strong>the</strong> team from <strong>the</strong> university had used a qualitative methodology.<br />

In this methodology <strong>the</strong> team has def<strong>in</strong>ed <strong>the</strong> characteristics of <strong>the</strong> real estates to be surveyed<br />

consider<strong>in</strong>g <strong>the</strong> useful h<strong>in</strong>ts given by each PP referred to its own territory; on this basis a<br />

survey file format <strong>and</strong> <strong>the</strong> structure of <strong>the</strong> real estate database has been def<strong>in</strong>ed. This structure<br />

was used as a guidel<strong>in</strong>e by <strong>the</strong> PP 10 <strong>in</strong> <strong>the</strong> platform construction.<br />

For <strong>the</strong> second activity, market analysis, a real estate market analysis has been<br />

developed; this analysis has identified <strong>the</strong> real estate market dynamics <strong>and</strong> its foreseen<br />

development, through a focus groups <strong>and</strong> <strong>in</strong>terviews with <strong>in</strong>vestors <strong>and</strong> stakeholders to<br />

confront supply <strong>and</strong> dem<strong>and</strong>. PP7 team, as partner responsible for this WP delivered a<br />

methodology for Market Analysis <strong>and</strong> after o<strong>the</strong>r partners has applied our methodology <strong>and</strong><br />

realized <strong>the</strong>ir focus groups <strong>and</strong> <strong>in</strong>terviews, we had centralized <strong>the</strong> data <strong>in</strong> one General Report<br />

on Market Analysis. In total were conducted 14 focus groups with 132 participants <strong>and</strong> 16<br />

<strong>in</strong>terviews <strong>and</strong> <strong>the</strong> conclusions are:<br />

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• Public adm<strong>in</strong>istration shows positive feel<strong>in</strong>gs about <strong>the</strong> mapp<strong>in</strong>g of l<strong>and</strong> <strong>and</strong><br />

build<strong>in</strong>gs;<br />

• The project should have an <strong>in</strong>ter-regional <strong>and</strong> <strong>in</strong>ter-country orientation: this<br />

perspective will foster <strong>the</strong> development of at least neighbor<strong>in</strong>g countries;<br />

• The project should have a strong component of public relations <strong>and</strong> communication: it<br />

should be devised a way of real-time <strong>in</strong>form<strong>in</strong>g of all stakeholders;<br />

• The project should make <strong>the</strong> connection between <strong>the</strong> l<strong>and</strong> / build<strong>in</strong>g mapp<strong>in</strong>g <strong>and</strong> <strong>the</strong><br />

legislative component of bus<strong>in</strong>ess opportunities. This is seen as an important condition for<br />

<strong>the</strong> success of a possible <strong>in</strong>vestment: know<strong>in</strong>g <strong>the</strong> place geographically <strong>and</strong> juridical;<br />

• The project should consider deliver<strong>in</strong>g a database of experts <strong>in</strong> public space<br />

reconfiguration: gentrification, <strong>in</strong>dustrial reconversion etc. This, besides <strong>the</strong> map <strong>and</strong> <strong>the</strong><br />

legal counsel<strong>in</strong>g will be <strong>the</strong> third level of <strong>in</strong>formation that will help foster<strong>in</strong>g a susta<strong>in</strong>able<br />

development <strong>and</strong> a self-susta<strong>in</strong>ed <strong>in</strong>vestment.<br />

After <strong>the</strong> market analysis <strong>the</strong> team has def<strong>in</strong>e <strong>the</strong> <strong>the</strong>mes of <strong>in</strong>terest. This activity<br />

aimed to identify some <strong>the</strong>mes of <strong>in</strong>terest <strong>in</strong> each <strong>in</strong>volved territory, at def<strong>in</strong><strong>in</strong>g context<br />

packages which could attract <strong>in</strong>vestments. We have delivered a case study for our national<br />

<strong>the</strong>mes of <strong>in</strong>terest <strong>and</strong> a general report for Themes of Interest <strong>in</strong>cluded <strong>in</strong> General Report on<br />

Market Analysis.<br />

In <strong>the</strong> end we had to collect all <strong>the</strong> data from <strong>the</strong> partners <strong>and</strong> check <strong>the</strong> consistency of <strong>the</strong><br />

collected data <strong>and</strong> made a General Report on Real Estate Repository. In total were censed<br />

approximately 250 properties (l<strong>and</strong>s, l<strong>and</strong>s <strong>and</strong> build<strong>in</strong>g <strong>and</strong> build<strong>in</strong>gs).<br />

All this <strong>in</strong>formation was uploaded on an electronic platform (www.poly<strong>in</strong>vest.eu). On<br />

that platform we had syn<strong>the</strong>size <strong>the</strong> results of <strong>the</strong> market analysis <strong>and</strong> <strong>the</strong> legislative <strong>and</strong><br />

adm<strong>in</strong>istrative surveys as well as to structure <strong>the</strong> available data <strong>in</strong> a user friendly form. All <strong>the</strong><br />

partners had to contribute <strong>in</strong> design<strong>in</strong>g a structure of <strong>the</strong> database ga<strong>in</strong>ed dur<strong>in</strong>g <strong>the</strong> data<br />

collection activities. The platform software has an adm<strong>in</strong>istrative <strong>in</strong>terface, through which <strong>the</strong><br />

resource data <strong>and</strong> procedures are entered <strong>in</strong>to <strong>the</strong> repository, <strong>and</strong> an end-user <strong>in</strong>terface where<br />

<strong>the</strong> potential <strong>in</strong>vestors are able to access <strong>the</strong> available resources.<br />

From a local economic <strong>and</strong> bus<strong>in</strong>ess po<strong>in</strong>t of view <strong>the</strong> data suggest that before every<br />

<strong>in</strong>vestment project <strong>the</strong> stakeholders should survey <strong>the</strong> population structure by means of labor<br />

force characteristics. A frequent mentioned problem seems to be migration of <strong>the</strong> core of<br />

labor force: young or middle aged people. This is a double faced situation: a) on <strong>the</strong> one side,<br />

especially <strong>in</strong> Western Europe, is a trend toward immigration of students who studied abroad<br />

<strong>and</strong> b) on <strong>the</strong> o<strong>the</strong>r side, especially <strong>in</strong> Eastern Europe is a trend toward emigration of<br />

unemployed people. The <strong>in</strong>vestor should regard each Eastern Europe country <strong>in</strong> a global<br />

perspective: <strong>the</strong>re are ra<strong>the</strong>r regional problems than local problems. With few exceptions, <strong>the</strong><br />

economies here are slow <strong>and</strong> <strong>the</strong> labor market have little efficiency <strong>in</strong> cover<strong>in</strong>g <strong>the</strong> need for<br />

employment. Because of this situation it is expected that a large number of Eastern Europe<br />

citizens to migrate toward Western Europe.<br />

There is also a rural problem, especially <strong>in</strong> Eastern Europe. Here, <strong>and</strong> <strong>in</strong> small towns also,<br />

large enterprises are rare. There is a tendency toward small bus<strong>in</strong>ess with little as possible<br />

expenses. This is, by no means, a driver toward an <strong>in</strong>creased quality of life. This can be an<br />

opportunity for external <strong>in</strong>vestors because <strong>the</strong> local <strong>in</strong>habitants can be reta<strong>in</strong>ed with medium<br />

<strong>and</strong> long term employment projects than can satisfy basic criteria for a decent st<strong>and</strong>ard of<br />

liv<strong>in</strong>g.<br />

One key po<strong>in</strong>t that <strong>in</strong>vestors should consider <strong>in</strong> Eastern Europe especially, is <strong>the</strong> low<br />

price for sell<strong>in</strong>g l<strong>and</strong>. This is ma<strong>in</strong>ly suitable for agriculture. A problem can be that <strong>the</strong> l<strong>and</strong> is<br />

segmented <strong>in</strong> small sections <strong>and</strong> it can be difficult to conv<strong>in</strong>ce different proprietors to sell at a<br />

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reasonable price. Ano<strong>the</strong>r key po<strong>in</strong>t is that <strong>the</strong>re is a basic <strong>in</strong>frastructure on national <strong>and</strong> local<br />

paved roads that can be adapted function of <strong>the</strong> <strong>in</strong>vestor needs.<br />

CONCLUSIONS AND RECOMMENDATIONS:<br />

The transnational approach of POLYINVEST was its real core issue. As a matter of<br />

fact if its methodology was not shared <strong>and</strong> applied on an <strong><strong>in</strong>ternational</strong> scale, would not be so<br />

effective. When we refer to <strong>the</strong> <strong><strong>in</strong>ternational</strong> context, <strong>the</strong> difficulties met by enterprises who<br />

want to relocate <strong>the</strong>ir plants <strong>in</strong> rural areas, are more difficult because of different legislative<br />

frameworks (national <strong>and</strong> regional), which are a serious h<strong>in</strong>der for European (<strong>and</strong> non-EU)<br />

<strong>in</strong>vestors. The added value of an enlarged partnership <strong>in</strong> <strong>the</strong> SEE space, with public <strong>and</strong><br />

private subjects act<strong>in</strong>g at a local level <strong>and</strong> know<strong>in</strong>g <strong>the</strong> problems related to public real estates<br />

<strong>and</strong> to legislation concern<strong>in</strong>g <strong>in</strong>vestments <strong>in</strong> this field, represents an advantage; this is true<br />

especially for creat<strong>in</strong>g a system to improve <strong>the</strong> conditions for <strong>in</strong>vestments <strong>in</strong> marg<strong>in</strong>al areas,<br />

through <strong>the</strong> development of a broad European <strong>in</strong>formation net, which will be used by Public<br />

Adm<strong>in</strong>istrations Authorities <strong>in</strong>terested <strong>in</strong> address<strong>in</strong>g a part of <strong>the</strong>ir real estates to<br />

productive/commercial use.<br />

The deficiencies of local economy show <strong>in</strong>stitutional problems, especially <strong>in</strong> countries<br />

like Bulgaria, Greece or Romania. The <strong>in</strong>vestor should put this aspect <strong>in</strong> front of <strong>the</strong>re to do<br />

list. The support of <strong>the</strong> <strong>in</strong>habitants is easy obta<strong>in</strong>able but <strong>the</strong> implementation of different<br />

projects can be delayed or even stopped by local adm<strong>in</strong>istration <strong>in</strong>efficiency or corruption.<br />

The <strong>in</strong>vestor should hire a competent juridical specialist who can <strong>in</strong>terpret complicated <strong>and</strong><br />

<strong>in</strong>complete laws or government decisions.<br />

Ano<strong>the</strong>r problem can be <strong>the</strong> resistance to change. It seems that <strong>the</strong>re is strong <strong>in</strong>ertia<br />

regard<strong>in</strong>g reconversion from past activity doma<strong>in</strong>s. For example, if <strong>the</strong> local economy was<br />

based on an <strong>in</strong>dustrial factory <strong>and</strong> this is no longer functional, <strong>the</strong> trend is toward migration<br />

(<strong>the</strong> core of labor force) or subsistence agriculture (<strong>the</strong> old ones). Ag<strong>in</strong>g is regarded like a<br />

serious problem <strong>in</strong> several regions. Old people seem to be considered unproductive. The local<br />

government should change <strong>the</strong>ir perspective <strong>and</strong> seek to encourage enterprises that use<br />

different abilities of this age segment. This is ra<strong>the</strong>r a mentality problem that can take time to<br />

change.<br />

In several countries seems to be significant differences between regions regard<strong>in</strong>g <strong>the</strong><br />

orientation toward work <strong>and</strong> possibilities to <strong>in</strong>vest. The <strong>in</strong>vestors should survey <strong>the</strong><br />

differences of economic potential between development regions <strong>and</strong> countries.<br />

Regard<strong>in</strong>g <strong>the</strong> resources for economic development <strong>the</strong> <strong>in</strong>formation collected was<br />

perceptual <strong>and</strong> not a representative survey for <strong>the</strong> regions studied. In addition, <strong>the</strong> participants<br />

at focus groups <strong>and</strong> <strong>in</strong>terviews were experts <strong>in</strong> <strong>the</strong>ir field <strong>and</strong> good connoisseurs of <strong>the</strong><br />

bus<strong>in</strong>ess, policies <strong>and</strong> <strong>the</strong> function<strong>in</strong>g of <strong>the</strong> central <strong>and</strong> local adm<strong>in</strong>istration <strong>and</strong> this can give<br />

us a certa<strong>in</strong> degree of <strong>the</strong> accuracy of <strong>the</strong> data analyzed here <strong>and</strong> <strong>in</strong> <strong>the</strong> country specific<br />

reports.<br />

.<br />

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REFERENCES<br />

1. Planul National de Dezvoltare 2007 – 2013, Guvernul Romaniei, 2005<br />

2. Cadrul Strategic National de Refer<strong>in</strong>ta 2007 – 2013, Guvernul Romaniei<br />

3. Ghidul Politicii de Coeziune 2007 – 2013<br />

4. Programul Operational Regional 2007-2013, Guvernul Romaniei,<br />

5. www.fse.ro<br />

6. www.politici.ro<br />

7. http://www.sou<strong>the</strong>ast-europe.net/en/projects/partnersearch/project_ideas/?id=3164<br />

8. http://narr.gov.rs/<strong>in</strong>dex.php/narr_en/Projects/Support-for-<br />

Entrepreneurship/Mechanism-for-foster<strong>in</strong>g-<strong>in</strong>novation-<strong>in</strong>-South-East-Europe-FINNO<br />

9. http://www.poly<strong>in</strong>vest.eu/<br />

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AN ANALYSIS OF THE DIVERSIFICATION POTENTIAL OF INSURANCE-<br />

LINKED SECURITIES FUNDS<br />

Constant<strong>in</strong> Laura-Gabriela;<br />

Academy of Economic Studies;Bucharest<br />

Iam<strong>and</strong>i Ir<strong>in</strong>a-Eugenia;<br />

Academy of Economic Studies; Bucharest<br />

ABSTRACT<br />

Follow<strong>in</strong>g more than a decade of ref<strong>in</strong>ement <strong>and</strong> prov<strong>in</strong>g resilience dur<strong>in</strong>g <strong>the</strong> most<br />

recent f<strong>in</strong>ancial crisis, <strong>the</strong> <strong>in</strong>surance-l<strong>in</strong>ked securities (ILS), part of <strong>the</strong> broad market of<br />

alternative risk transfer products, are nowadays a significant <strong>in</strong>struments both for <strong>the</strong> issuers,<br />

while try<strong>in</strong>g to implement viable risk management solutions, <strong>and</strong> for <strong>the</strong> <strong>in</strong>vestors who pursue<br />

diversify<strong>in</strong>g <strong>the</strong>ir portfolios through exposure to an <strong>in</strong>novative asset class. The scope of <strong>the</strong><br />

present paper is to reveal <strong>the</strong> diversification potential of <strong>in</strong>surance-l<strong>in</strong>ked securities by<br />

analys<strong>in</strong>g <strong>the</strong> performance of ILS dedicated <strong>in</strong>vestment funds by deriv<strong>in</strong>g efficient frontiers<br />

for an <strong>in</strong>vestor centr<strong>in</strong>g on frontier <strong>and</strong> emerg<strong>in</strong>g markets <strong>and</strong> exp<strong>and</strong><strong>in</strong>g <strong>the</strong> <strong>in</strong>vestment<br />

portfolio through environmental <strong>the</strong>mes stocks <strong>and</strong> ILS.<br />

Key words: Alternative Risk Transfer Solutions, Insurance-L<strong>in</strong>ked Securities,<br />

Frontier <strong>and</strong> Emerg<strong>in</strong>g Markets, Efficient Frontiers, Investment Funds<br />

1. INTRODUCTION<br />

Nowadays, with<strong>in</strong> <strong>the</strong> framework of <strong>in</strong>creas<strong>in</strong>g global portfolio diversification<br />

opportunities at <strong><strong>in</strong>ternational</strong> level, but at <strong>the</strong> same time, after <strong>the</strong> severe economic <strong>and</strong><br />

f<strong>in</strong>ancial crisis, <strong>in</strong>vestors analytically assess <strong>the</strong> f<strong>in</strong>ancial assets universe while try<strong>in</strong>g to<br />

balance <strong>the</strong> f<strong>in</strong>ancial performance requirements with more specific ones, as <strong>the</strong> environmental<br />

<strong>and</strong> social ones are.<br />

Fur<strong>the</strong>rmore, <strong>the</strong> important environmental issues like <strong>the</strong> natural disasters that affected<br />

<strong>the</strong> performance of (re)<strong>in</strong>surance companies encouraged <strong>the</strong>m to f<strong>in</strong>ance <strong>the</strong>ir risks by<br />

develop<strong>in</strong>g <strong>and</strong> implement<strong>in</strong>g solutions different from <strong>the</strong> classic <strong>in</strong>surance market<br />

techniques, generally known as alternative risk transfer (ART) solutions. One of <strong>the</strong>se<br />

solutions was represented by <strong>the</strong> transferr<strong>in</strong>g of <strong>the</strong> specific <strong>in</strong>surance risks to <strong>the</strong> capital<br />

markets.<br />

With<strong>in</strong> this context, an emerg<strong>in</strong>g asset class that proved to be resilient both <strong>in</strong> normal<br />

<strong>and</strong> <strong>in</strong> turbulent times attired <strong>the</strong> attention of practitioners <strong>and</strong> academics as an important<br />

diversification alternative: <strong>the</strong> <strong>in</strong>surance-l<strong>in</strong>ked securities (ILS).<br />

As part of <strong>the</strong> alternative risk transfer (ART) solutions, <strong>the</strong> <strong>in</strong>surance-l<strong>in</strong>ked securities<br />

are also mentioned with<strong>in</strong> <strong>the</strong> scientific literature as result of a known phenomenon: <strong>the</strong><br />

convergence of <strong>the</strong> <strong>in</strong>surance markets <strong>and</strong> capital markets (see Cumm<strong>in</strong>s <strong>and</strong> Weiss, 2009).<br />

Though <strong>the</strong> ILS market is diverse, by far, <strong>the</strong> most known <strong>in</strong>surance-l<strong>in</strong>ked security is<br />

<strong>the</strong> catastrophe (CAT) bond <strong>and</strong>, <strong>the</strong> ma<strong>in</strong> risk <strong>the</strong> <strong>in</strong>vestors are confronted with <strong>in</strong> relation<br />

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with <strong>the</strong>se <strong>in</strong>struments resides <strong>in</strong> <strong>the</strong> <strong>in</strong>cidence of one or more <strong>in</strong>surance-related events as<br />

stated by Spry (2009, 10).<br />

Designed through <strong>the</strong> securitization technique, <strong>the</strong> CAT bonds are issued by a special<br />

purpose vehicle (SPV) <strong>and</strong>, <strong>in</strong> case <strong>the</strong> <strong>in</strong>surance event specified with<strong>in</strong> <strong>the</strong> contract happens,<br />

<strong>the</strong> coupons <strong>and</strong>/or <strong>the</strong> pr<strong>in</strong>cipal are ceased <strong>and</strong> <strong>the</strong> funds are used by <strong>the</strong> cedent/sponsor<br />

(usually a (re)<strong>in</strong>surance company) to pay <strong>the</strong> claims.<br />

Ano<strong>the</strong>r form of <strong>in</strong>surance-l<strong>in</strong>ked security st<strong>and</strong>s for <strong>the</strong> develop<strong>in</strong>g life bonds,<br />

encompass<strong>in</strong>g ma<strong>in</strong>ly two major arrangements, <strong>the</strong> mortality bonds <strong>and</strong> <strong>the</strong> longevity bonds.<br />

Though not as developed as <strong>the</strong> CAT bond markets, <strong>the</strong>se ones have a great potential<br />

of evolv<strong>in</strong>g especially if taken <strong>in</strong>to account <strong>the</strong> op<strong>in</strong>ions com<strong>in</strong>g from important re<strong>in</strong>surance<br />

companies like Swiss Re that <strong>the</strong> exposure faced by pension funds at global level exceeds <strong>the</strong><br />

capacity of <strong>the</strong> <strong>in</strong>surance <strong>in</strong>dustry underwrite it <strong>and</strong>, consequently, a solution is represented by<br />

<strong>the</strong> foundation of a capital market for longevity risk, as Oudenampsen (2012) states.<br />

Therefore, <strong>in</strong> l<strong>in</strong>e with <strong>the</strong> above l<strong>in</strong>e of th<strong>in</strong>k<strong>in</strong>g, <strong>the</strong> present paper aims at<br />

research<strong>in</strong>g <strong>the</strong> diversification potential of <strong>in</strong>surance-l<strong>in</strong>ked securities. The analysis will be<br />

developed by consider<strong>in</strong>g <strong>the</strong> performance of ILS dedicated <strong>in</strong>vestment funds by deriv<strong>in</strong>g<br />

efficient frontiers, <strong>in</strong> <strong>the</strong> Markowitz (1952, 1959) framework, for a frontier <strong>and</strong> emerg<strong>in</strong>g<br />

markets based <strong>in</strong>vestor that wishes to diversify his <strong>in</strong>vestment portfolio by approach<strong>in</strong>g<br />

classic environmental <strong>the</strong>mes (by select<strong>in</strong>g companies that fulfill conventional environmental<br />

criteria) <strong>and</strong> by <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> <strong>in</strong>surance l<strong>in</strong>ked securities (f<strong>in</strong>ancial <strong>in</strong>struments that allow<br />

<strong>in</strong>vestors to address socially responsible issues, ma<strong>in</strong>ly str<strong>in</strong>gent environmental <strong>and</strong> social<br />

problems).<br />

2. LITERATURE REVIEW<br />

Accord<strong>in</strong>g to Ozcan (2005, 23-24) catastrophe risk is expected to appeal different<br />

types of <strong>in</strong>vestors s<strong>in</strong>ce natural disasters are not correlated with market risk <strong>and</strong> are<br />

considered zero beta events. As a result, <strong>the</strong>y provide a good source of diversification for<br />

<strong>in</strong>vestors mov<strong>in</strong>g efficient frontier <strong>in</strong> a favorable direction <strong>and</strong> improv<strong>in</strong>g <strong>the</strong> risk-return<br />

trade-off with<strong>in</strong> <strong>in</strong>vestment portfolios. In this respect, <strong>the</strong> author mentions Froot et al. (1995),<br />

Litzenberger et al. (1996), Canter et al. (1997) <strong>and</strong> Canabarro et al. (2000). Thus,<br />

Litzenberger et al. (1996) reveal that as far as <strong>the</strong> correlation coefficients between catastrophe<br />

risk assets <strong>and</strong> stocks <strong>and</strong> bonds are concerned, <strong>the</strong>se ones are 0.058 <strong>and</strong> 0.105, respectively.<br />

Froot et al. (1995) show that <strong>the</strong> correlation coefficient is significantly different from zero.<br />

Fur<strong>the</strong>rmore, with<strong>in</strong> <strong>the</strong> same scientific paper, <strong>the</strong> authors found that <strong>the</strong> catastrophe risk have<br />

superior performance <strong>in</strong> comparison with bonds issued at national level <strong>and</strong> <strong>the</strong> CAT<br />

securities returns are characterized by lower volatility than those of bonds or shares.<br />

Canabarro et al. (2000) show that mov<strong>in</strong>g a small component of a portfolio of fixed <strong>in</strong>come<br />

securities <strong>in</strong> <strong>in</strong>surance-l<strong>in</strong>ked securities may <strong>in</strong>crease <strong>the</strong> expected returns <strong>and</strong> <strong>the</strong> Sharpe<br />

ratios of <strong>the</strong> diversified portfolios.<br />

Cumm<strong>in</strong>s <strong>and</strong> Weiss (2009), by focus<strong>in</strong>g strictly on <strong>the</strong> CAT bond market, <strong>in</strong>vestigate<br />

whe<strong>the</strong>r <strong>the</strong> correlation coefficients between CAT bonds <strong>in</strong>dices <strong>and</strong> <strong>the</strong> CAT bond funds <strong>and</strong><br />

several o<strong>the</strong>r relevant f<strong>in</strong>ancial assets are significant <strong>and</strong> whe<strong>the</strong>r <strong>the</strong>y changed dur<strong>in</strong>g <strong>the</strong><br />

f<strong>in</strong>ancial crisis. Though <strong>the</strong>y f<strong>in</strong>d that dur<strong>in</strong>g <strong>the</strong> f<strong>in</strong>ancial crisis <strong>the</strong> correlations coefficients<br />

<strong>in</strong>creased, <strong>the</strong> overall conclusion is that catastrophe bonds, even if <strong>the</strong>y are not "zero beta"<br />

assets, are very close to be<strong>in</strong>g characterized as such.<br />

In l<strong>in</strong>e with <strong>the</strong> above mentioned studies, Constant<strong>in</strong> (2011) <strong>and</strong> Constant<strong>in</strong> <strong>and</strong><br />

Iam<strong>and</strong>i (2012) focus on <strong>the</strong> catastrophe bonds performance <strong>in</strong>dices <strong>and</strong> catastrophe bonds<br />

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dedicated funds <strong>and</strong> study <strong>the</strong> diversification potential of this market. The overall conclusion<br />

is that <strong>in</strong>clud<strong>in</strong>g catastrophe bonds with<strong>in</strong> <strong>in</strong>vestment portfolios enhances <strong>the</strong> risk-return<br />

profile.<br />

Follow<strong>in</strong>g <strong>the</strong>se studies, with<strong>in</strong> <strong>the</strong> present research <strong>the</strong> central concern is represented<br />

by <strong>the</strong> diversification potential while <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> <strong>in</strong>surance-l<strong>in</strong>ked dedicated funds tak<strong>in</strong>g <strong>in</strong>to<br />

account that, as Barrieu <strong>and</strong> Albert<strong>in</strong>i (2009, 2) state, <strong>the</strong> <strong>in</strong>vestor categories with<strong>in</strong> <strong>the</strong> ILS<br />

market <strong>in</strong>clude money market managers, pension funds, banks, o<strong>the</strong>r <strong>in</strong>stitutional <strong>in</strong>vestors,<br />

<strong>in</strong>surance <strong>and</strong> re<strong>in</strong>surance companies, while <strong>the</strong>re is an <strong>in</strong>creas<strong>in</strong>g number of asset<br />

management companies dedicated to <strong>in</strong>vest<strong>in</strong>g only <strong>in</strong> <strong>in</strong>surance-l<strong>in</strong>ked securities risk. To<br />

support this statement, Albert<strong>in</strong>i (2009, 117) asserts that dedicated ILS funds st<strong>and</strong> for a great<br />

portion of <strong>the</strong> <strong>in</strong>vestor base for non-life ILS. The author expla<strong>in</strong>s this: “… for <strong>in</strong>vestors with a<br />

targeted portfolio exposure below triple digit million dollars, <strong>the</strong> costs associated with<br />

qualified staff <strong>and</strong> <strong>in</strong>frastructure necessary to properly <strong>in</strong>vest <strong>in</strong> <strong>the</strong> sector are too high, thus<br />

creat<strong>in</strong>g a barrier to entry. In addition, given <strong>the</strong> relatively recent growth of <strong>the</strong> sector, skilled<br />

resources able to operate direct <strong>in</strong>vestments <strong>in</strong> <strong>in</strong>surance-l<strong>in</strong>ked products are not widely<br />

available.” In addition, accord<strong>in</strong>gly to a recent report of <strong>the</strong> Swiss Re company, an update of<br />

<strong>the</strong> Insurance-l<strong>in</strong>ked securities market <strong>the</strong> dedicated ILS fund managers embody, for <strong>the</strong><br />

2010–2011 period, <strong>the</strong> pr<strong>in</strong>cipal of <strong>the</strong> ILS <strong>in</strong>vestor base, with a 71% share (followed by<br />

Money Managers – 20%, Re<strong>in</strong>surers – 6%, Hedge funds – 2% <strong>and</strong> <strong>in</strong>surers – 1%) <strong>and</strong> are<br />

seen as providers of stable capital for <strong>the</strong> cedent entities, while rais<strong>in</strong>g funds, ma<strong>in</strong>ly from<br />

large pension funds.<br />

3. THEORETICAL BACKGROUND<br />

Our analysis studied <strong>the</strong> impact <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> <strong>in</strong>surance-l<strong>in</strong>ked securities via dedicated<br />

funds has <strong>in</strong> diversified portfolios over <strong>the</strong> entire period of study. Henceforth, we derived<br />

twenty-four efficient portfolio frontiers us<strong>in</strong>g or not <strong>the</strong> ILS <strong>in</strong>dex returns while both<br />

consider<strong>in</strong>g <strong>and</strong> not consider<strong>in</strong>g short-sell<strong>in</strong>g. While allow<strong>in</strong>g <strong>the</strong> short-sell<strong>in</strong>g case, <strong>the</strong><br />

maximum amount allowed was set to -1 (100%) for each asset, except for <strong>the</strong> ILS <strong>in</strong>dex.<br />

Therefore, <strong>in</strong> order to take <strong>in</strong>to account <strong>the</strong> circumstances when <strong>the</strong> short sell<strong>in</strong>g procedures<br />

cannot be performed due to regulation bases, we also considered <strong>the</strong> no short sell<strong>in</strong>g case.<br />

The <strong>in</strong>vestigation is performed from <strong>the</strong> perspective of an <strong>in</strong>vestor that centers on<br />

frontier <strong>and</strong> emerg<strong>in</strong>g markets <strong>and</strong> diversifies his portfolio by <strong>in</strong>clud<strong>in</strong>g stocks that passed <strong>the</strong><br />

screen<strong>in</strong>g of major environmental <strong>the</strong>mes. In order to test whe<strong>the</strong>r <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> ILS dedicated<br />

funds would be a good strategy <strong>the</strong>se portfolios are fur<strong>the</strong>r diversified by consider<strong>in</strong>g <strong>the</strong> ILS<br />

returns. Therefore, our <strong>in</strong>vestor, based with his <strong>in</strong>vestments <strong>in</strong> emerg<strong>in</strong>g <strong>and</strong> frontier markets,<br />

pursues environmental <strong>and</strong> social requirements first by <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> stocks that respect<br />

through <strong>the</strong>ir activities chief environmental criteria <strong>and</strong> second by <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> securities that<br />

approach susta<strong>in</strong>ability issues.<br />

The research was developed for a post-crisis period; specifically we employed<br />

monthly logarithmic returns recorded between September 2010 <strong>and</strong> March 2012. In order to<br />

derive <strong>the</strong> efficient frontiers we used <strong>the</strong> MATLAB computational package. Therefore, we<br />

constructed portfolios <strong>in</strong>clud<strong>in</strong>g or not ILS securities, derived <strong>the</strong> respective efficient frontiers<br />

<strong>and</strong> compared <strong>the</strong> frontiers made up of efficient portfolios that <strong>in</strong>clude ILS securities with<br />

those derived from efficient portfolios not <strong>in</strong>clud<strong>in</strong>g ILS securities.<br />

The portfolios with<strong>in</strong> our analysis were plotted <strong>in</strong> <strong>the</strong> risk (st<strong>and</strong>ard deviation) – return<br />

area <strong>and</strong>, consequently we obta<strong>in</strong>ed a specific area. The upper boundary of that area,<br />

specifically a curved l<strong>in</strong>e, represents <strong>the</strong> efficient frontier. On this l<strong>in</strong>e, each portfolio is called<br />

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efficient as it has <strong>the</strong> lowest possible st<strong>and</strong>ard deviation given a level of return <strong>and</strong> it offers<br />

<strong>the</strong> highest possible return, given a value of <strong>the</strong> st<strong>and</strong>ard deviation.<br />

EMERGING AND FRONTIER MARKETS<br />

In order to reflect <strong>the</strong> exposure of <strong>the</strong> <strong>in</strong>vestor to <strong>the</strong> worldwide frontier <strong>and</strong> some<br />

emerg<strong>in</strong>g stock markets, <strong>the</strong> selected <strong>in</strong>dex was represented by <strong>the</strong> MSCI Frontier Emerg<strong>in</strong>g<br />

Markets Index – FEM. The MSCI Frontier Emerg<strong>in</strong>g Markets Index is constructed by<br />

aggregat<strong>in</strong>g all <strong>the</strong> country <strong>in</strong>dices <strong>in</strong> <strong>the</strong> MSCI Frontier Markets Index (that, at <strong>the</strong> time this<br />

article was written was composed of 25 countries: Argent<strong>in</strong>a, Bahra<strong>in</strong>, Bangladesh, Bulgaria,<br />

Croatia, Estonia, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Lithuania, Mauritius, Nigeria,<br />

Oman, Pakistan, Qatar, Romania, Serbia, Slovenia, Sri Lanka, Tunisia, Ukra<strong>in</strong>e, United Arab<br />

Emirates <strong>and</strong> Vietnam) <strong>and</strong> some selected country <strong>in</strong>dices <strong>in</strong> <strong>the</strong> MSCI Emerg<strong>in</strong>g Markets<br />

Indices.<br />

ENVIRONMENTAL STOCKS MARKETS<br />

The exposure to stocks that accomplish environmental criteria we also chose a series<br />

of <strong>in</strong>dices developed by MSCI (Morgan Stanley Capital International). MSCI ESG<br />

Environmental Indices <strong>in</strong>clude companies whose products <strong>and</strong> services focus on specific<br />

environmental <strong>the</strong>mes such as alternative energy or clean technology. The MSCI Global<br />

Environment Indices selected with<strong>in</strong> our analysis <strong>in</strong>clude developed market large <strong>and</strong> midcapitalization<br />

companies that derive 50% or more of <strong>the</strong>ir revenues from products <strong>and</strong><br />

services <strong>in</strong> one of five environmental <strong>the</strong>mes: alternative energy, clean technology,<br />

susta<strong>in</strong>able water, green build<strong>in</strong>g <strong>and</strong> pollution prevention. Therefore, <strong>the</strong> selected <strong>in</strong>dices are<br />

as follows: MSCI Global Environment Index – GEI, MSCI Global Alternative Energy<br />

Index – GAE, MSCI Global Clean Technology Index – GCT, MSCI Global Susta<strong>in</strong>able<br />

Water Index – GSW, MSCI Global Green Build<strong>in</strong>g Index – GGB, MSCI Global Pollution<br />

Prevention Index – GPP. The MSCI Global Environment Index is an aggregation of <strong>the</strong><br />

constituents <strong>in</strong> each of <strong>the</strong>se five MSCI Environmental Indices.<br />

ILS FUNDS MARKET<br />

The ILS market is represented by a newly developed <strong>in</strong>dex, ma<strong>in</strong>ly <strong>the</strong> Eurekahedge<br />

ILS Advisers Index. The <strong>in</strong>dex was launched by Eurekahedge, a market lead<strong>in</strong>g alternative<br />

fund data provider, <strong>in</strong> partnership with ILS Advisers. The Eurekahedge ILS Advisers Index is<br />

an equally weighted <strong>in</strong>dex of hedge funds that explicitly allocate to <strong>in</strong>surance l<strong>in</strong>ked<br />

<strong>in</strong>vestments <strong>and</strong> have at least 70% of <strong>the</strong>ir portfolio <strong>in</strong>vested <strong>in</strong> non-life risk.<br />

The analysis of <strong>the</strong> descriptive statistics of returns (Table 1) suggests that, overall <strong>the</strong><br />

considered assets would have provided <strong>the</strong> <strong>in</strong>vestor with positive mean returns, except for <strong>the</strong><br />

case when <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> stocks respect<strong>in</strong>g alternative energy criteria. Fur<strong>the</strong>rmore, it seems that<br />

<strong>the</strong> companies follow<strong>in</strong>g pollution prevention requirements provided <strong>the</strong> <strong>in</strong>vestor with <strong>the</strong><br />

highest mean return <strong>in</strong> comparison with <strong>the</strong> o<strong>the</strong>r <strong>in</strong>dices. As far as <strong>the</strong> risk, reflected by <strong>the</strong><br />

st<strong>and</strong>ard deviation, is concerned, for <strong>the</strong> analyzed period, <strong>the</strong> ILS fund <strong>in</strong>dex exhibited<br />

<strong>in</strong>dicated less volatility than <strong>the</strong> stock market <strong>in</strong>dices.<br />

FEM GAE GCT GGB GPP GSW GEI ILS<br />

Mean 0.00015 -0.03805 0.006186 0.00923 0.02097 0.00875 0.00479 0.00164<br />

Maximum 0.06834 0.09761 0.093072 0.11417 0.13868 0.08058 0.08743 0.01159<br />

M<strong>in</strong>imum -0.05709 -0.21604 -0.094743 -0.11903 -0.14218 -0.07635 -0.10827 -0.03997<br />

Std. Dev. 0.03661 0.078316 0.05566 0.05927 0.06405 0.04887 0.05495 0.01063<br />

Table 1: Descriptive statistics of returns<br />

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4. PAPER CONTENT<br />

The results of our research, displayed <strong>in</strong> Figures 1-12 reflect <strong>the</strong> diversification<br />

potential of ILS <strong>in</strong>vestment funds.<br />

Figure 1: Efficient frontiers – Global Alternative<br />

Energy – short sell<strong>in</strong>g<br />

Figure 2: Efficient frontiers – Global Alternative<br />

Energy – no short sell<strong>in</strong>g<br />

0.045<br />

0.04<br />

0.035<br />

FmEm & GAE<br />

FmEm & GAE & ILS<br />

1.5<br />

FmEm & GAE<br />

FmEm & GAE & ILS<br />

Expected return<br />

0.03<br />

0.025<br />

0.02<br />

0.015<br />

0.01<br />

Expected return<br />

1<br />

0.5<br />

0<br />

2 x 10-3 St<strong>and</strong>ard deviation<br />

0.005<br />

-0.5<br />

0<br />

-0.005<br />

0 0.02 0.04 0.06 0.08 0.1 0.12<br />

St<strong>and</strong>ard deviation<br />

-1<br />

0.005 0.01 0.015 0.02 0.025 0.03 0.035 0.04<br />

The analysis performed for <strong>the</strong> case when <strong>the</strong> frontier emerg<strong>in</strong>g markets based<br />

<strong>in</strong>vestor choses <strong>the</strong> stocks of companies with more than 50% of revenues com<strong>in</strong>g from<br />

alternative energy activities reveals that, when allow<strong>in</strong>g short-sell<strong>in</strong>g (Figure 1), for <strong>the</strong><br />

portfolios formed by choos<strong>in</strong>g to <strong>in</strong>vest <strong>in</strong> ILS dedicated funds <strong>the</strong> risk-return performance is<br />

enhanced, regardless <strong>the</strong> level of risk.<br />

The correspond<strong>in</strong>g research, undertaken without allow<strong>in</strong>g short-sell<strong>in</strong>g (Figure 2),<br />

exposes a case for <strong>the</strong> portfolios formed without <strong>in</strong>clud<strong>in</strong>g ILS securities: <strong>in</strong>troduction of<br />

constra<strong>in</strong>ts allows only for one efficient portfolio to be identified. Therefore, for this case, it is<br />

<strong>in</strong>conclusive whe<strong>the</strong>r is better to <strong>in</strong>vest <strong>in</strong> ILS securities or not.<br />

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Figure 3: Efficient frontiers – Global Clean<br />

Technology – short sell<strong>in</strong>g<br />

Figure 4: Efficient frontiers – Global Clean<br />

Technology – no short sell<strong>in</strong>g<br />

0.014<br />

0.012<br />

FmEm & GCT<br />

FmEm & GCT & ILS<br />

6<br />

FmEm & GCT<br />

FmEm & GCT & ILS<br />

0.01<br />

5<br />

Expected return<br />

0.008<br />

0.006<br />

Expected return<br />

7 x 10-3 St<strong>and</strong>ard deviation<br />

4<br />

3<br />

0.004<br />

2<br />

0.002<br />

1<br />

0<br />

0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09 0.1<br />

St<strong>and</strong>ard deviation<br />

0<br />

0.01 0.015 0.02 0.025 0.03 0.035 0.04 0.045 0.05 0.055<br />

Figure 5: Efficient frontiers – Global Green<br />

Build<strong>in</strong>g – short sell<strong>in</strong>g<br />

Figure 6: Efficient frontiers – Global Green<br />

Build<strong>in</strong>g – no short sell<strong>in</strong>g<br />

0.01<br />

FmEm & GGB<br />

FmEm & GGB & ILS<br />

0.009<br />

FmEm & GGB<br />

FmEm & GGB & ILS<br />

15<br />

0.008<br />

0.007<br />

Expected return<br />

20 x 10-3 St<strong>and</strong>ard deviation<br />

10<br />

5<br />

Expected return<br />

0.006<br />

0.005<br />

0.004<br />

0.003<br />

0<br />

0.002<br />

0.001<br />

-5<br />

0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09 0.1<br />

0<br />

0.01 0.015 0.02 0.025 0.03 0.035 0.04 0.045 0.05 0.055 0.06<br />

St<strong>and</strong>ard deviation<br />

When consider<strong>in</strong>g <strong>the</strong> case of <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> clean technology stocks <strong>and</strong> allow<strong>in</strong>g for<br />

short sell<strong>in</strong>g (Figure 3), <strong>the</strong>re is also an obvious shift of <strong>the</strong> efficient frontier when <strong>in</strong>clud<strong>in</strong>g<br />

<strong>the</strong> ILS securities. Fur<strong>the</strong>rmore, one can notice that, besides <strong>the</strong> north-western shift, for those<br />

<strong>in</strong>vestors preferr<strong>in</strong>g very low levels of risk, <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> ILS funds offers a range of returns<br />

that o<strong>the</strong>rwise would not be atta<strong>in</strong>able, consider<strong>in</strong>g <strong>the</strong> universe of <strong>in</strong>vestments with<strong>in</strong> this<br />

research.<br />

The parallel research performed for <strong>the</strong> case without short sell<strong>in</strong>g (Figure 4) reveals a<br />

similar situation: <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> ILS securities <strong>in</strong>creases <strong>the</strong> performance of <strong>the</strong> portfolios.<br />

However, it seems that for this situation, <strong>the</strong> range of returns o<strong>the</strong>rwise unatta<strong>in</strong>able is for<br />

those tolerat<strong>in</strong>g low <strong>and</strong>, <strong>in</strong> addition, medium levels of risk. This could be <strong>the</strong> result of <strong>the</strong><br />

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fact that, when <strong>in</strong>clud<strong>in</strong>g restrictions <strong>in</strong> <strong>the</strong> model, <strong>the</strong> ILS assets <strong>in</strong>vestments provide a higher<br />

potential of diversification.<br />

When <strong>in</strong>vestigat<strong>in</strong>g <strong>in</strong> green build<strong>in</strong>g <strong>the</strong>me stocks <strong>and</strong> permitt<strong>in</strong>g short-sell<strong>in</strong>g<br />

(Figure 5) it looks as if <strong>the</strong> performance of <strong>the</strong> portfolios is improved when <strong>in</strong>clud<strong>in</strong>g ILS<br />

securities, for <strong>in</strong>vestors tolerat<strong>in</strong>g all levels of risk. Similar to this case, when add<strong>in</strong>g <strong>the</strong><br />

constra<strong>in</strong>t of no short sell<strong>in</strong>g <strong>in</strong> construct<strong>in</strong>g <strong>the</strong> efficient frontiers (Figure 6), it appears that<br />

<strong>in</strong>vestors should <strong>in</strong>vest <strong>in</strong> <strong>in</strong>surance l<strong>in</strong>ked securities. As with <strong>the</strong> previous cases, <strong>the</strong>re seems<br />

to be greater range of atta<strong>in</strong>able returns for <strong>the</strong> <strong>in</strong>vestors tolerat<strong>in</strong>g low (<strong>the</strong> short sell<strong>in</strong>g<br />

scenario) <strong>and</strong> low <strong>and</strong> medium levels of risk (<strong>the</strong> no short sell<strong>in</strong>g scenario).<br />

Figure 7: Efficient frontiers – Global Pollution<br />

Prevention – short sell<strong>in</strong>g<br />

Figure 8: Efficient frontiers – Global Pollution<br />

Prevention –no short sell<strong>in</strong>g<br />

0.045<br />

0.04<br />

0.035<br />

FmEm & GPP<br />

FmEm & GPP & ILS<br />

0.025<br />

0.02<br />

FmEm & GPP<br />

FmEm & GPP & ILS<br />

0.03<br />

Expected return<br />

0.025<br />

0.02<br />

0.015<br />

0.01<br />

Expected return<br />

0.015<br />

0.01<br />

0.005<br />

0.005<br />

0<br />

-0.005<br />

0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09 0.1 0.11<br />

St<strong>and</strong>ard deviation<br />

0<br />

0.01 0.02 0.03 0.04 0.05 0.06 0.07<br />

St<strong>and</strong>ard deviation<br />

Figure 9: Efficient frontiers – Global Susta<strong>in</strong>able<br />

Water – short sell<strong>in</strong>g<br />

Figure 10: Efficient frontiers – Global Susta<strong>in</strong>able<br />

Water – no short sell<strong>in</strong>g<br />

0.018<br />

0.016<br />

FmEm & GSW<br />

FmEm & GSW & ILS<br />

8<br />

FmEm & GSW<br />

FmEm & GSW & ILS<br />

0.014<br />

7<br />

Expected return<br />

0.012<br />

0.01<br />

0.008<br />

0.006<br />

Expected return<br />

6<br />

5<br />

4<br />

3<br />

9 x 10-3 St<strong>and</strong>ard deviation<br />

0.004<br />

2<br />

0.002<br />

1<br />

0<br />

0 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08<br />

St<strong>and</strong>ard deviation<br />

0<br />

0.005 0.01 0.015 0.02 0.025 0.03 0.035 0.04 0.045 0.05<br />

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When analyz<strong>in</strong>g <strong>the</strong> case of pollution prevention stocks, <strong>and</strong> permitt<strong>in</strong>g short-sell<strong>in</strong>g<br />

(Figure 7), we f<strong>in</strong>d an expected pattern: <strong>the</strong> portfolios’ performance is enhanced by <strong>in</strong>clud<strong>in</strong>g<br />

<strong>in</strong>surance l<strong>in</strong>ked securities <strong>and</strong>, for <strong>in</strong>vestors tolerat<strong>in</strong>g very low levels of risk <strong>the</strong> range of<br />

returns is exp<strong>and</strong>ed. When compar<strong>in</strong>g with <strong>the</strong> no short sell<strong>in</strong>g case (Figure 8), <strong>the</strong> results are<br />

similar <strong>and</strong> for low <strong>and</strong> middle levels of risk <strong>the</strong> span of reachable returns <strong>in</strong>creases when<br />

allow<strong>in</strong>g <strong>in</strong>vestments <strong>in</strong> <strong>in</strong>surance l<strong>in</strong>ked securities.<br />

As far as <strong>the</strong> last <strong>in</strong>dividual environmental <strong>the</strong>me is concerned, ma<strong>in</strong>ly <strong>the</strong> susta<strong>in</strong>able<br />

water one, as anticipated, we found that choos<strong>in</strong>g to <strong>in</strong>vest <strong>in</strong> ILS exp<strong>and</strong>s shift favorably <strong>the</strong><br />

efficient frontiers, both when allow<strong>in</strong>g short sell<strong>in</strong>g (Figure 9) <strong>and</strong> when elud<strong>in</strong>g this<br />

possibility (Figure 10).<br />

Figure 11: Efficient frontiers – Global<br />

Environment Index – short sell<strong>in</strong>g<br />

Figure 12: Efficient frontiers – Global<br />

Environment Index – no short sell<strong>in</strong>g<br />

8<br />

FmEm & GEI<br />

FmEm & GEI & ILS<br />

4.5<br />

4<br />

FmEm & GEI<br />

FmEm & GEI & ILS<br />

Expected return<br />

6<br />

4<br />

2<br />

10 x 10-3 St<strong>and</strong>ard deviation<br />

Expected return<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

5 x 10-3 St<strong>and</strong>ard deviation<br />

0<br />

1<br />

0.5<br />

-2<br />

0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09<br />

0<br />

0.01 0.015 0.02 0.025 0.03 0.035 0.04 0.045 0.05 0.055<br />

The last analysis, regard<strong>in</strong>g <strong>the</strong> diversification with <strong>in</strong>surance liked securities of <strong>the</strong><br />

portfolio held by <strong>the</strong> frontier emerg<strong>in</strong>g markets based <strong>in</strong>vestor <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> global<br />

environmental developed markets stocks, revealed, as expected, that select<strong>in</strong>g to <strong>in</strong>vest <strong>in</strong> ILS<br />

through dedicated funds would have been a good strategy for <strong>the</strong> considered period, both<br />

when allow<strong>in</strong>g short sell<strong>in</strong>g (Figure 11) <strong>and</strong> when not (Figure 12). As for <strong>the</strong> <strong>in</strong>dividual<br />

components previously discussed, <strong>the</strong> <strong>in</strong>vestors tolerat<strong>in</strong>g low levels of risk (<strong>the</strong> short sell<strong>in</strong>g<br />

case) <strong>and</strong> low <strong>and</strong> middle levels of risk (<strong>the</strong> no short sell<strong>in</strong>g case), <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> dedicated ILS<br />

funds would have offered returns that o<strong>the</strong>rwise would not be possible, consider<strong>in</strong>g <strong>the</strong><br />

composition of <strong>the</strong> portfolios.<br />

CONCLUSIONS AND IMPLICATIONS<br />

Follow<strong>in</strong>g <strong>the</strong> importance <strong>and</strong> dynamics of <strong>the</strong> <strong>in</strong>surance-l<strong>in</strong>ked securities market, on<br />

<strong>the</strong> one side, <strong>and</strong> <strong>the</strong> consolidation of <strong>the</strong> dedicated <strong>in</strong>surance-l<strong>in</strong>ked securities funds as<br />

important <strong>in</strong>vestors with<strong>in</strong> this market, on <strong>the</strong> o<strong>the</strong>r side, our research exam<strong>in</strong>ed <strong>the</strong> impact of<br />

<strong>in</strong>surance-l<strong>in</strong>ked securities on <strong>in</strong>vestments portfolios formed by an <strong>in</strong>vestor <strong>in</strong> stocks from<br />

frontier <strong>and</strong> emerg<strong>in</strong>g markets <strong>and</strong> <strong>in</strong> stocks fulfill<strong>in</strong>g environmental criteria after <strong>the</strong><br />

f<strong>in</strong>ancial crisis.<br />

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The analysis, consist<strong>in</strong>g <strong>in</strong> compar<strong>in</strong>g efficient portfolios made up with or without<br />

<strong>in</strong>clud<strong>in</strong>g <strong>in</strong>surance-l<strong>in</strong>ked securities with<strong>in</strong> portfolios, both by allow<strong>in</strong>g or not short sell<strong>in</strong>g<br />

operations revealed that, as a general pattern, it is worth <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> <strong>in</strong>surance-l<strong>in</strong>ked<br />

securities funds.<br />

More specifically, while diversify<strong>in</strong>g its portfolio by pursu<strong>in</strong>g classic environmental<br />

<strong>the</strong>mes (alternative energy, clean technology, susta<strong>in</strong>able water, green build<strong>in</strong>g <strong>and</strong> pollution<br />

prevention, <strong>in</strong>dividually or all toge<strong>the</strong>r), our <strong>in</strong>vestor can fur<strong>the</strong>r achieve diversification<br />

benefits by <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> ILS through dedicated funds.<br />

Fur<strong>the</strong>rmore, <strong>the</strong> study revealed ano<strong>the</strong>r important pattern. While <strong>in</strong>clud<strong>in</strong>g ILS<br />

securities <strong>in</strong> <strong>the</strong> <strong>in</strong>vestment portfolios, <strong>and</strong> allow<strong>in</strong>g short sell<strong>in</strong>g transactions, those <strong>in</strong>vestors<br />

tolerat<strong>in</strong>g very low levels of risk benefit from <strong>the</strong> exp<strong>and</strong>ed range of returns. As for <strong>the</strong> no<br />

short sell<strong>in</strong>g case, <strong>the</strong> risk-return profile envisages a noticeable performance shift, allow<strong>in</strong>g<br />

aga<strong>in</strong> <strong>the</strong> broaden<strong>in</strong>g of <strong>the</strong> returns span for those <strong>in</strong>vestors tolerat<strong>in</strong>g low <strong>and</strong> middle levels<br />

of risk.<br />

As fur<strong>the</strong>r research, our analysis will fur<strong>the</strong>r focus on <strong>the</strong> dedicated ILS funds <strong>in</strong> order<br />

to identify, through more complex econometrical models, potential useful patterns from <strong>the</strong><br />

<strong>in</strong>vestment perspective.<br />

ACKNOWLEDGEMENTS<br />

This work was co-f<strong>in</strong>anced from <strong>the</strong> European Social Fund through Sectoral<br />

Operational Programme Human Resources Development 2007-2013, project number<br />

POSDRU/89/1.5/S/59184 “Performance <strong>and</strong> Excellence <strong>in</strong> Postdoctoral Research <strong>in</strong><br />

Romanian Economics Science Doma<strong>in</strong>”.<br />

REFERENCES<br />

1. Albert<strong>in</strong>i, Luca. “The Investor Perspective (Non-Life).” <strong>in</strong> The H<strong>and</strong>book of<br />

Insurance-L<strong>in</strong>ked Securities, edited by Luca Albert<strong>in</strong>i <strong>and</strong> Paul<strong>in</strong>e Barrieu, 117-130.<br />

Chichester: John Wiley & Sons Inc, 2009.<br />

2. Barrieu, Paul<strong>in</strong>e <strong>and</strong> Luca Albert<strong>in</strong>i. Introduction to The H<strong>and</strong>book of Insurance-<br />

L<strong>in</strong>ked Securities, 1-5. Chichester: John Wiley & Sons Inc, 2009.<br />

3. Canabarro, Eduardo, Markus F<strong>in</strong>kemeier, Richard R. Anderson, Fouad Bendimerad,<br />

“Analyz<strong>in</strong>g Insurance-l<strong>in</strong>ked Securities.” The Journal of Risk F<strong>in</strong>ance, 1 (no. 2/2000):<br />

49-75.<br />

4. Canter, Michael, Joseph B. Cole, <strong>and</strong> Richard L. S<strong>and</strong>or, “Insurance Derivatives: A<br />

New Asset Class for <strong>the</strong> Capital Markets <strong>and</strong> a New Hedg<strong>in</strong>g Tool for <strong>the</strong> Insurance<br />

Industry,” Journal of Applied Corporate F<strong>in</strong>ance, 10(no. 3/1997): 69-81.<br />

5. Constant<strong>in</strong>, Laura-Gabriela. “Portfolio Diversification through Structured Catastrophe<br />

Bonds amidst <strong>the</strong> F<strong>in</strong>ancial Crisis.” Economic Insights - Trends <strong>and</strong> Challenges<br />

Formerly: Petroleum-Gas University of Ploiesti, Economic Sciences Series, LXIII (no.<br />

3/2011): 75-84.<br />

6. Constant<strong>in</strong>, Laura-Gabriela <strong>and</strong> Ir<strong>in</strong>a-Eugenia Iam<strong>and</strong>i. “The Insurance-l<strong>in</strong>ked<br />

Securities Market. Track<strong>in</strong>g <strong>the</strong> Diversification Potential of <strong>the</strong> CAT Bond Funds.”<br />

Paper accepted for presentation at <strong>the</strong> 11th International Symposium Economy <strong>and</strong><br />

Bus<strong>in</strong>ess — Economic Development <strong>and</strong> Growth, Sunny Beach resort, Bulgaria,<br />

September 1-5, 2012<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

7. Cumm<strong>in</strong>s, J. David, <strong>and</strong> Mary A Weiss. “Convergence of Insurance <strong>and</strong> F<strong>in</strong>ancial<br />

Markets: Hybrid <strong>and</strong> Securitized Risk Transfer Solutions.” The Journal of Risk <strong>and</strong><br />

Insurance, The American Risk <strong>and</strong> Insurance Association, 76 (no. 3/2009): 493-545.<br />

8. Froot, Kenneth A., Brian Murphy, Aaron Stern, <strong>and</strong> Stephen Usher, “The Emerg<strong>in</strong>g<br />

Asset Class: Insurance Risk.” A Special Report From Guy Carpenter & Company,<br />

Inc., Repr<strong>in</strong>ted <strong>in</strong> Viewpont 24, 3 (1995): 19-28.<br />

9. Litzenberger, R.H., D.R. Beaglehole, <strong>and</strong> C.E. Reynolds, “Assess<strong>in</strong>g Catastrophe<br />

Re<strong>in</strong>surance-l<strong>in</strong>ked Securities as a New Asset Class,” Journal of Portfolio<br />

Management (December-Special Issue/1996): 76-86.<br />

10. Markowitz, Harry M. “Portfolio selection.” Journal of F<strong>in</strong>ance 7 (no. 1/1952): 77–91.<br />

11. Markowitz, Harry M. Portfolio Selection: Efficient Diversification of Investments.<br />

New York: John Wiley & Sons, 1959.<br />

12. Ozcan, Banu. “Market Convergence, Catastrophe Risk <strong>and</strong> Sovereign Borrow<strong>in</strong>g: An<br />

Empirical Analysis for Emerg<strong>in</strong>g Market Countries.” A Thesis Presented to <strong>the</strong><br />

Faculty of The Fletcher School of Law <strong>and</strong> Diplomacy, In partial fulfillment of <strong>the</strong><br />

requirements for <strong>the</strong> Degree of Doctor of Philosophy, TUFTS University, 2005.<br />

Copyright 2006 by ProQuest Information <strong>and</strong> Learn<strong>in</strong>g Company. UMI Microform,<br />

3201197<br />

13. Oudenampsen, Ilonka. “Need for capital market for longevity risk – Swiss Re.”<br />

European Pensions, April 04, 2012. Accessed April 25, 2012.<br />

14. http://www.europeanpensions.net/ep/need-for-capital-market-for-longevity-risk-swissre.php<br />

15. Spry, Jonathan, “Non-life Insurance Securitization: Market Overview, Background<br />

<strong>and</strong> Evolution.” <strong>in</strong> The H<strong>and</strong>book of Insurance-L<strong>in</strong>ked Securities, edited by Luca<br />

Albert<strong>in</strong>i <strong>and</strong> Paul<strong>in</strong>e Barrieu, 9-18. Chichester: John Wiley & Sons Inc, 2009.<br />

16. Eurekahedge. “Eurekahedge launches new <strong>in</strong>surance l<strong>in</strong>ked securities <strong>in</strong>dex<br />

“.Accessed March 3, 2012.<br />

17. http://www.eurekahedge.com/<strong>in</strong>dices/eurekahedge_ils_advisers_<strong>in</strong>dex_press_release.a<br />

sp.<br />

18. Eurekahedge. “Eurekahedge ILS Advisers Index”. Accessed April 25, 2012.<br />

19. http://www.eurekahedge.com/<strong>in</strong>dices/ils_advisers_<strong>in</strong>dex.asp<br />

20. MSCI. “MSCI ESG Environmental Indices”. Accessed April 25, 2012.<br />

21. http://www.msci.com/products/<strong>in</strong>dices/esg/environmental/<br />

22. MSCI. “MSCI Frontier Emerg<strong>in</strong>g Markets Index Methodology”. Accessed May 1,<br />

2012.<br />

23. http://www.msci.com/resources/products/<strong>in</strong>dices/<strong>the</strong>matic_<strong>and</strong>_strategy/apex/fem/MS<br />

CI_Frontier_Emerg<strong>in</strong>g_Market_Methodology.pdf<br />

24. MSCI. “MSCI Index Performance”. Accessed April 25, 2012.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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THE DEVELOPMENT OF SERVICES IN ROMANIA<br />

Danciu Lucian Alex<strong>and</strong>ru;<br />

“Lucian Blaga” University of Sibiu<br />

ABSTRACT<br />

The current paper addresses <strong>the</strong> manner <strong>in</strong> which <strong>the</strong> service sector <strong>in</strong> Romania can<br />

help drive our economy back on <strong>the</strong> path of growth, a path seriously affected by <strong>the</strong> recent<br />

global economic turmoil. The status quo of <strong>the</strong> service sector is analyzed, based on <strong>the</strong><br />

recently released country fact sheet, provided by <strong>the</strong> European Commission, which offers a<br />

general l<strong>and</strong>scape of our economy, <strong>in</strong>clud<strong>in</strong>g <strong>in</strong> terms of European fund<strong>in</strong>g.<br />

These <strong>in</strong>dicators are a key element <strong>in</strong> <strong>the</strong> judgment placed on our bus<strong>in</strong>ess<br />

environment as well as our attractiveness, as a country, for foreign <strong>in</strong>vestors. However, we<br />

strongly believe that statistical data must be correctly <strong>in</strong>terpreted <strong>in</strong> order to obta<strong>in</strong> <strong>the</strong><br />

desired economic output.<br />

Several <strong>in</strong>terest<strong>in</strong>g conclusions for economic recovery transcend from this analysis, as<br />

well as <strong>the</strong> major issues which <strong>the</strong> service sector has, <strong>in</strong> <strong>the</strong> way of utter development.<br />

Key words: Services sector, bus<strong>in</strong>ess environment, <strong>in</strong>vestors, service development.<br />

1. INTRODUCTION<br />

The service sector has been at <strong>the</strong> core of <strong>the</strong> development of <strong>the</strong> Romanian economy,<br />

after <strong>the</strong> 1989 revolution. Statistical data has revealed several <strong>in</strong>terest<strong>in</strong>g modifications with<strong>in</strong><br />

<strong>the</strong> structure of our economy. By far, <strong>the</strong> biggest mutation has been a shift <strong>in</strong> terms of <strong>the</strong><br />

macroeconomic sectors of our economy. This means that, as a difference from <strong>the</strong> pre-1989<br />

period, <strong>the</strong>re is a clear shift<strong>in</strong>g of GDP percentage produced with<strong>in</strong> <strong>the</strong> tertiary sector of <strong>the</strong><br />

economy.<br />

We have <strong>the</strong> two ma<strong>in</strong> pillars of economic output, namely agriculture <strong>and</strong> <strong>in</strong>dustry,<br />

but after <strong>the</strong> transition period began, ergo, <strong>the</strong> shift from a centralized economy, towards a<br />

free market economy. Accord<strong>in</strong>g to <strong>the</strong> European Commission (European Commission,<br />

2007), Romania has achieved that status <strong>and</strong> <strong>the</strong>refore, has been granted adhesion with<strong>in</strong> <strong>the</strong><br />

European Union.<br />

The term adhesion is used, ra<strong>the</strong>r than <strong>in</strong>tegration, because, from <strong>the</strong> social, economic<br />

<strong>and</strong> f<strong>in</strong>ancial po<strong>in</strong>t of view, <strong>the</strong> two notions are not <strong>the</strong> same. Ergo, <strong>in</strong>tegration is a much<br />

more complex <strong>and</strong> complicated process.<br />

Whe<strong>the</strong>r or not our adhesion was truly worthy or it served o<strong>the</strong>r purposes, it is<br />

unknown. What we do know, however, is <strong>the</strong> fact that European admission has offered us new<br />

opportunities for development, <strong>and</strong> our country has a terrific opportunity to take advantage of<br />

<strong>the</strong> new mutations with<strong>in</strong> our environment. One has to foresee <strong>the</strong> great chances that we have,<br />

even, for example, <strong>in</strong> absorb<strong>in</strong>g as much as we can from <strong>the</strong> 19, 7 billion Euros <strong>in</strong> nonrefundable<br />

funds which <strong>the</strong> European Union has bestowed upon us.<br />

In such a context, it becomes paramount that our country uses its entire available<br />

means to <strong>in</strong>crease its competitiveness, to become as adapted as possible to <strong>the</strong> new<br />

macroeconomic status quo. We have, <strong>in</strong> our country, three ma<strong>in</strong> economic sectors which<br />

constitute our economy:<br />

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- The agricultural sector, ergo, <strong>the</strong> primary sector of <strong>the</strong> economy,<br />

- The <strong>in</strong>dustrial sector, namely, <strong>the</strong> secondary sector of our economy,<br />

- The services sector, <strong>the</strong> tertiary sector.<br />

In terms of <strong>the</strong> first two sectors, <strong>the</strong>y have reached <strong>the</strong>ir full potential of growth, both<br />

<strong>in</strong>tensively <strong>and</strong> extensively. This means that <strong>in</strong> terms of susta<strong>in</strong>able growth, <strong>the</strong> only sector<br />

which can provide a susta<strong>in</strong>able growth is <strong>the</strong> tertiary sector. This is also because <strong>the</strong> service<br />

sector has <strong>the</strong> highest added value, from <strong>the</strong> three ma<strong>in</strong> sectors mentioned above.<br />

It thus becomes of <strong>the</strong> utmost importance to study <strong>the</strong> manner <strong>in</strong> which <strong>the</strong> service<br />

sector can truly help an economy, <strong>in</strong> fact, our national economy, <strong>in</strong> terms of susta<strong>in</strong>able<br />

development <strong>and</strong> <strong>the</strong> dim<strong>in</strong>ish<strong>in</strong>g of macroeconomic shocks. In addition to <strong>the</strong> fact that this<br />

sector has <strong>the</strong> highest added value with<strong>in</strong> an economy, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> Romanian economy, it<br />

also has <strong>the</strong> highest percentage of GDP, accord<strong>in</strong>g to <strong>the</strong> latest statistical data (INS, 2010).<br />

This means that <strong>the</strong> sector has contributed with more than half of GDP last year <strong>and</strong> has done<br />

so for quite some time, a crescendo be<strong>in</strong>g noticed ever s<strong>in</strong>ce <strong>the</strong> 1989 Revolution.<br />

The current paper attempts to answer <strong>and</strong> argument <strong>the</strong> importance <strong>and</strong> <strong>the</strong><br />

development of <strong>the</strong> services sector <strong>in</strong> Romania, based on <strong>the</strong> economic <strong>in</strong>terpretation <strong>and</strong><br />

analysis of <strong>the</strong> statistical data provided by <strong>the</strong> European Commission, based on <strong>the</strong> most<br />

recent European <strong>in</strong>telligence concern<strong>in</strong>g our country. The paper is <strong>in</strong>fluenced by <strong>the</strong> major<br />

works concern<strong>in</strong>g services with<strong>in</strong> our national literature, issued particularly <strong>in</strong> 2009 <strong>and</strong> 2010,<br />

<strong>and</strong> comes as a logical update of <strong>the</strong>se papers, presented <strong>in</strong> section two. The actuality of <strong>the</strong><br />

current paper is given by <strong>the</strong> fresh statistical data issued by <strong>the</strong> European Union, concern<strong>in</strong>g<br />

our country`s fact sheet, with <strong>the</strong> ma<strong>in</strong> economic <strong>in</strong>dicators dur<strong>in</strong>g <strong>the</strong> 2014 – 2020 time span.<br />

2. LITERATURE REVIEW<br />

In terms of <strong>the</strong> specialized literature, <strong>the</strong> current paper has three ma<strong>in</strong> pillars, which<br />

are as acclaimed, as <strong>the</strong>y present <strong>in</strong>terest for this field. The <strong>in</strong>tense study of all <strong>the</strong>se three<br />

ma<strong>in</strong> papers has resulted, with <strong>the</strong> required updates, <strong>in</strong> a current analysis of <strong>the</strong> status quo<br />

concern<strong>in</strong>g our service sector.<br />

The core material is given by <strong>the</strong> book “Tranzactiile <strong><strong>in</strong>ternational</strong>e <strong>in</strong> economia<br />

imateriala” (International transaction with<strong>in</strong> <strong>the</strong> immaterial economy), which belongs to Ph.D.<br />

Professor Cristiana Cristureanu, <strong>and</strong> which is currently under <strong>the</strong> 3 rd edition of pr<strong>in</strong>t<strong>in</strong>g. This<br />

book has been a fasc<strong>in</strong>ation for <strong>the</strong> authors as well as a reason for <strong>the</strong> study of services, <strong>and</strong><br />

services <strong>in</strong> Romania <strong>in</strong> particular, because it offers a complete view of <strong>the</strong> service field <strong>in</strong><br />

Romania. This book has been of immense importance for <strong>the</strong> study of services <strong>in</strong> our country,<br />

because of several reasons: studies on services <strong>in</strong> Romania have been few, if any, until <strong>the</strong><br />

90s, so study<strong>in</strong>g <strong>and</strong> comprehend<strong>in</strong>g <strong>the</strong> importance of a boom<strong>in</strong>g sector, even after <strong>the</strong> new<br />

millennium, has been of <strong>the</strong> utmost importance. Its contents <strong>in</strong>clude taxonomy of <strong>the</strong> services<br />

sector, as well as chapters concern<strong>in</strong>g <strong>the</strong> <strong><strong>in</strong>ternational</strong> dimension of services, rules <strong>and</strong><br />

regulations concern<strong>in</strong>g services, <strong>and</strong> <strong>the</strong> liberalization of <strong>the</strong> service sector. There is also <strong>the</strong><br />

second part of <strong>the</strong> book, which is based on case studies for several service sectors.<br />

The second important pillar for <strong>the</strong> current paper was <strong>the</strong> 25 th work<strong>in</strong>g paper of <strong>the</strong><br />

IER (Institutul Economic Roman, 2010), by authors Agnes Ghibutiu <strong>and</strong> Monica Oehler-<br />

S<strong>in</strong>cai <strong>and</strong> entitled “Comertul cu servicii sub impactul globalizarii si al crizei economice”<br />

(Trade with services under <strong>the</strong> impact of globalization <strong>and</strong> <strong>the</strong> economic crisis). The study is<br />

an ambitious one, <strong>and</strong> constitutes a real aid <strong>in</strong> tackl<strong>in</strong>g <strong>the</strong> services sector <strong>in</strong> Romania, on a<br />

statistical basis, toge<strong>the</strong>r with pert<strong>in</strong>ent <strong>in</strong>terpretations.<br />

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The third pillar was given by <strong>the</strong> European Commission Country Fact Sheet, for<br />

Romania, issued <strong>in</strong> February, which <strong>in</strong>cludes <strong>the</strong> ma<strong>in</strong> macroeconomic <strong>in</strong>dicators for our<br />

country, <strong>and</strong> which has an important practical applicability, because European Funds will be<br />

directed towards Romania based on such <strong>in</strong>dicators. It shows <strong>in</strong>dicators at <strong>the</strong> national level,<br />

grouped by <strong>the</strong> three types of growth, as well as at <strong>the</strong> regional level. In addition, it shows <strong>the</strong><br />

distribution of population by type of region <strong>and</strong> a few <strong>in</strong>dicators by degree of urbanization,<br />

which highlights <strong>the</strong> differences between cities <strong>and</strong> rural areas. The factsheet is correlated<br />

with <strong>the</strong> Europe 2020 <strong>in</strong>dicators. They show <strong>the</strong> current level, <strong>the</strong> target, <strong>the</strong> distance to <strong>the</strong><br />

target <strong>and</strong> recent change. The distance to target shows how far a country is removed from <strong>the</strong><br />

target it has set itself. This distance can be compared to <strong>the</strong> EU distance <strong>and</strong> <strong>the</strong> shortest <strong>and</strong><br />

longest national distance. Compar<strong>in</strong>g <strong>the</strong> distances should provide an <strong>in</strong>dication of <strong>the</strong><br />

relative effort required to reach <strong>the</strong> target. Where available <strong>and</strong> reliable, regional Europe 2020<br />

<strong>in</strong>dicators have been <strong>in</strong>cluded.<br />

These fact sheets are based on data primarily from Eurostat, but also from <strong>the</strong> Jo<strong>in</strong>t<br />

Research Centre, <strong>the</strong> European Environmental Agency, <strong>the</strong> World Bank <strong>and</strong> o<strong>the</strong>r sources.<br />

The targets have been collected from official documents. In some cases, absolute<br />

targets have been translated <strong>in</strong>to relative targets to allow for a cross country comparison.<br />

3. PAPER CONTENT<br />

3.1 DEFINING SERVICES<br />

In order speak about services, we must first def<strong>in</strong>e <strong>the</strong>m. A universally accepted<br />

classification (Juravle, 2011) divides <strong>the</strong>m <strong>in</strong>to services for population, for private<br />

consumption <strong>and</strong> for <strong>in</strong>dustrial services, as part of <strong>in</strong>termediate consumption.<br />

A more complete <strong>and</strong> thorough def<strong>in</strong>ition is given by Prof. Cristureanu (Cristureanu,<br />

2009), accord<strong>in</strong>g to <strong>the</strong> function which a service fulfils. There are several criteria which are<br />

be<strong>in</strong>g used to classify services, but we believe that this one, accord<strong>in</strong>g to <strong>the</strong>ir function, is <strong>the</strong><br />

most relevant one, with<strong>in</strong> an economy which studies Namely, services can be f<strong>in</strong>ancial<br />

services, logistics services, distribution services, consumption services, etc.<br />

O<strong>the</strong>r criteria which can be used to def<strong>in</strong>e services can be l<strong>in</strong>ked to <strong>the</strong> specialty of <strong>the</strong><br />

provider, which divides services <strong>in</strong>to: judicial services, medical services, commercial<br />

services, technical services, <strong>in</strong>surance services, etc.<br />

We can notice that he array of <strong>the</strong> service sector is quite vast<br />

In terms of <strong>the</strong> ISIC classification (Cristureanu, 2009), namely <strong>the</strong> International<br />

St<strong>and</strong>ard Industrial Classification, we have 138 pure services, divided <strong>in</strong>to 6 categories, as<br />

follows:<br />

- Utilities <strong>and</strong> constructions,<br />

- Commerce, hotels <strong>and</strong> restaurants,<br />

- Transportation, communications, storage, f<strong>in</strong>ancial mediation,<br />

- Real estate services, lend<strong>in</strong>g, commercial services, public adm<strong>in</strong>istration, defense<br />

<strong>and</strong> compulsory social services,<br />

- Education, medical <strong>and</strong> social protection services,<br />

- Personal social, communal services<br />

Of course, services are a concept which is not easily def<strong>in</strong>ed, as it is ra<strong>the</strong>r difficult to<br />

def<strong>in</strong>e that which, <strong>in</strong> effect, does not have a physical form. However, we can attempt to def<strong>in</strong>e<br />

services through <strong>the</strong>ir characteristics, such as <strong>in</strong>tangibility, <strong>the</strong> <strong>in</strong>separability of <strong>the</strong> provider<br />

<strong>and</strong> <strong>the</strong> consumer, <strong>the</strong>ir <strong>in</strong>ability to be stored, <strong>and</strong> <strong>the</strong>ir disappearance once <strong>the</strong>y are<br />

consumed.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3.2 THE STATISTICAL INPUT<br />

The current situation <strong>in</strong> which our country f<strong>in</strong>ds itself, after battl<strong>in</strong>g with a severe<br />

recession, which began as early as <strong>the</strong> end of 2007, but was not acknowledged by our political<br />

elite, is that <strong>in</strong> terms of our economic structure, our situation is somewhat dire. Ergo, <strong>in</strong> terms<br />

of employment with<strong>in</strong> <strong>the</strong> ma<strong>in</strong> sectors of our economy, we notice a great percentage of <strong>the</strong><br />

work<strong>in</strong>g population employed <strong>in</strong> agriculture, namely 27.8 %, where as <strong>the</strong> European average<br />

is just 5.7 %. This means that our agricultural sector is even less productive than thought,<br />

because it employs <strong>the</strong> largest percentage of <strong>the</strong> population, whereas it has a low productivity.<br />

Industry accounts for 23.3 % of <strong>the</strong> total work force, somewhat above <strong>the</strong> European average.<br />

However, <strong>in</strong> relation with <strong>the</strong> 3-pillar structure of <strong>the</strong> economy, namely agriculture, <strong>in</strong>dustry<br />

<strong>and</strong> services, we <strong>in</strong>clude with<strong>in</strong> <strong>the</strong> secondary sector constructions as well, which means that,<br />

<strong>in</strong> fact, <strong>the</strong> secondary sector of <strong>the</strong> economy has a 31.3 % stake with<strong>in</strong> <strong>the</strong> total employed.<br />

The high productivity of <strong>the</strong> service sector can be noticed if we add <strong>the</strong> rest of <strong>the</strong><br />

employed workforce, <strong>in</strong> a total of 40,9%. Among services, <strong>the</strong> ones with <strong>the</strong> highest added<br />

value are easily recognized by <strong>the</strong> fact that <strong>the</strong>y also have a low degree of population<br />

employed, namely <strong>the</strong> f<strong>in</strong>ancial services, with a total of 4.5 %. However, even here we are<br />

still way below <strong>the</strong> European par, as <strong>the</strong> average is of 15.6 %.<br />

In terms of productivity, we can clearly see that Romania is do<strong>in</strong>g satisfactory <strong>in</strong> some<br />

areas, <strong>and</strong> disastrously <strong>in</strong> o<strong>the</strong>rs. In terms of agricultural productivity, we are way below <strong>the</strong><br />

European average, with a total productivity of 37.9 %, as rationed to an E.U. average of<br />

100%. In terms of f<strong>in</strong>ancial services however, we can see that we f<strong>in</strong>d ourselves very close to<br />

<strong>the</strong> average level, with a productivity of 89.9 / 100. Also, <strong>in</strong> o<strong>the</strong>r services of <strong>the</strong> economy,<br />

we are still far from <strong>the</strong> E.U. average, but still above <strong>the</strong> m<strong>in</strong>imal value, <strong>in</strong> effect 57.6 % as<br />

rationed to 38.4 %.<br />

Table 1. Productivity <strong>and</strong> employment <strong>in</strong>dicators <strong>in</strong> Romania, accord<strong>in</strong>g to <strong>the</strong> European<br />

Commission<br />

Economic structure Unit Year(s) Member<br />

state<br />

Employment <strong>in</strong> Agriculture (Agriculture,<br />

hunt<strong>in</strong>g, forestry <strong>and</strong> fish<strong>in</strong>g)<br />

Employment <strong>in</strong> Industry (Total <strong>in</strong>dustry<br />

(exclud<strong>in</strong>g construction)<br />

Employment <strong>in</strong> Construction<br />

(Construction)<br />

Employment <strong>in</strong> Trade <strong>and</strong> Transport<br />

(Wholesale <strong>and</strong> retail trade; repair of<br />

motor vehicles, motorcycles <strong>and</strong><br />

personal <strong>and</strong> household goods, hotels<br />

<strong>and</strong> restaurants; transport, storage<br />

<strong>and</strong> communication)<br />

% of total<br />

employme<br />

nt<br />

% of total<br />

employme<br />

nt<br />

% of total<br />

employme<br />

nt<br />

% of total<br />

employme<br />

nt<br />

2009<br />

(2008)<br />

2009<br />

(2008)<br />

2009<br />

(2008)<br />

2009<br />

(2008)<br />

European E.U.<br />

avg. m<strong>in</strong>.<br />

E.U.<br />

max.<br />

27.8 5.7 1.4 27.8<br />

23.3 17.5 10.2 28.0<br />

8.0 7.6 5.5 10.9<br />

20.2 25.6 20.2 34.2<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Employment <strong>in</strong> F<strong>in</strong>ancial Intermediation<br />

(F<strong>in</strong>ancial <strong>in</strong>termediation, real estate,<br />

rent<strong>in</strong>g <strong>and</strong> bus<strong>in</strong>ess activities)<br />

Employment <strong>in</strong> O<strong>the</strong>r Services (Public<br />

adm<strong>in</strong>istration <strong>and</strong> defence, compulsary<br />

social security; education; health <strong>and</strong><br />

social work; o<strong>the</strong>r community, social <strong>and</strong><br />

personal service activities; private<br />

households with employed persons)<br />

% of total<br />

employme<br />

nt<br />

% of total<br />

employme<br />

nt<br />

2009<br />

(2008)<br />

2009<br />

(2008)<br />

4.5 15.6 4.5 28.9<br />

16.3 29.1 16.3 38.7<br />

Productivity <strong>in</strong> Agriculture;<br />

(Agriculture, hunt<strong>in</strong>g, forestry <strong>and</strong><br />

fish<strong>in</strong>g)<br />

Productivity <strong>in</strong> Industry (Total<br />

<strong>in</strong>dustry (exclud<strong>in</strong>g construction))<br />

Productivity <strong>in</strong> Construction;<br />

(Construction)<br />

Index,<br />

EU27 =<br />

100<br />

Index,<br />

EU27 =<br />

100<br />

Index,<br />

EU27 =<br />

100<br />

2009 37.9 100.0 33.5 314.5<br />

2009 51.7 100.0 36.7 241.0<br />

2009 75.0 100.0 45.1 142.2<br />

Productivity <strong>in</strong> Trade <strong>and</strong><br />

Transportation (Wholesale <strong>and</strong> retail<br />

trade; repair of motor vehicles,<br />

motorcycles <strong>and</strong> personal <strong>and</strong><br />

household goods, hotels <strong>and</strong><br />

restaurants; transport, storage <strong>and</strong><br />

communication)<br />

Index,<br />

EU27 =<br />

100<br />

2009 68.9 100.0 45.4 172.9<br />

Productivity <strong>in</strong> F<strong>in</strong>ancial Intermediation<br />

(F<strong>in</strong>ancial <strong>in</strong>termediation, real estate,<br />

rent<strong>in</strong>g <strong>and</strong> bus<strong>in</strong>ess activities)<br />

Index,<br />

EU27 =<br />

100<br />

2009 89.9 100.0 55.3 158.3<br />

Productivity <strong>in</strong> O<strong>the</strong>r Services (Public<br />

adm<strong>in</strong>istration <strong>and</strong> defence,<br />

compulsary social security; education;<br />

health <strong>and</strong> social work; o<strong>the</strong>r<br />

community, social <strong>and</strong> personal<br />

service activities; private households<br />

with employed persons)<br />

Index,<br />

EU27 =<br />

100<br />

2009 57.6 100.0 38.4 160.1<br />

Source: European Commission, Country Fact Sheet, Romania, Directorate General<br />

Regional Policy, Analysis Unit C3, February 2012<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3.3 THE ECONOMIC INTERPRETATION OF STATISTICAL DATA<br />

Several o<strong>the</strong>r key elements result after <strong>the</strong> ma<strong>in</strong> economic <strong>in</strong>dicators are taken <strong>in</strong>to<br />

account.<br />

Romania is still a country with several economic shortcom<strong>in</strong>gs, which are likely to<br />

cont<strong>in</strong>ue <strong>in</strong> <strong>the</strong> com<strong>in</strong>g years. And also, <strong>in</strong> terms of identity, we are still look<strong>in</strong>g for<br />

arguments, as a result of what we have been dubbed, <strong>in</strong> effect, a functional market economy.<br />

In terms of functionality, a market economy must have:<br />

- A function<strong>in</strong>g supply <strong>and</strong> dem<strong>and</strong> mechanism;<br />

- An equilibrium price, towards which <strong>the</strong> market tends;<br />

- National organisms which watch over <strong>the</strong> market, so that <strong>the</strong> rules of free<br />

competition are be<strong>in</strong>g respected.<br />

It is true; Romania has made several important steps towards ga<strong>in</strong><strong>in</strong>g this title, but <strong>in</strong><br />

our belief we still have a long way to go. The reasons for this uphill struggle are somewhat<br />

hidden, yet, as a paradox, <strong>in</strong> pla<strong>in</strong> sight.<br />

We first mention poor <strong>in</strong>frastructure. The service sector has an almost unlimited<br />

potential for growth <strong>in</strong> our country, but this potential is not fully harvested, because of <strong>the</strong><br />

issues of <strong>in</strong>frastructure that we have, which are many. In terms of roads, recent studies<br />

revealed a 50 year backwards situation for us, i.e. our roads are designed for <strong>the</strong> way traffic<br />

was 50 years ago. This is completely absurd. In recent years, we had <strong>the</strong> ample opportunity to<br />

absorb European fund<strong>in</strong>g, for transport <strong>in</strong>frastructure, with <strong>the</strong> help of <strong>the</strong> POS TRANSPORT<br />

program, i.e. The Operational Sector Program for Transportation. Alas, our results were<br />

appall<strong>in</strong>g, as up to this po<strong>in</strong>t, we only managed to attract 3.47 % of <strong>the</strong> total allocated funds.<br />

Although services belong to <strong>the</strong> immaterial, <strong>the</strong>y rely heavily on a material basis, <strong>in</strong> this case,<br />

<strong>in</strong>frastructure. Transportation is a service, but it requires <strong>in</strong>frastructure. Add <strong>the</strong> status quo of<br />

our railroad system to our beleaguered roads <strong>and</strong> we have a major halt <strong>in</strong> terms of transport<br />

development.<br />

And, to add <strong>in</strong>sult to <strong>in</strong>jury, ano<strong>the</strong>r important component of <strong>the</strong> service sector relies<br />

on <strong>the</strong> same <strong>in</strong>frastructure, i.e. tourism. Accord<strong>in</strong>g to <strong>the</strong> most recent data concern<strong>in</strong>g tourism<br />

(INS Statistical Yearbook, 2010), <strong>the</strong> number of tourists which have come to our country has<br />

decreased, <strong>in</strong> spite of <strong>in</strong>tensive promotions <strong>and</strong> aggressive market<strong>in</strong>g.<br />

This happens because of poor <strong>in</strong>frastructure, <strong>and</strong>, as long as we will not do anyth<strong>in</strong>g<br />

about it, th<strong>in</strong>gs will rema<strong>in</strong> <strong>the</strong> same, or even get worse, as tourists migrate towards countries<br />

like Bulgaria, who, unlike Romania, know <strong>and</strong> realize that tourism can boom <strong>and</strong> help an<br />

economy recover.<br />

Ano<strong>the</strong>r poor element with<strong>in</strong> this sector is <strong>the</strong> highway construction system. A map of<br />

Romania shows only portions of highways be<strong>in</strong>g built, at various speeds, but we have yet to<br />

have a highway which l<strong>in</strong>ks <strong>the</strong> West of <strong>the</strong> country to <strong>the</strong> East, i.e. <strong>the</strong> Black Sea, Constanta<br />

<strong>and</strong> Bucharest. This causes transportation to be slow <strong>and</strong> tourists to keep away.<br />

And <strong>the</strong> worry<strong>in</strong>g fact is that <strong>the</strong> rate at which highways are be<strong>in</strong>g built is even slower<br />

than it should be, as an entire country requires considerable <strong>in</strong>vestments. The most recent<br />

official statistical data concern<strong>in</strong>g tourists are presented below:<br />

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Source: INS Statistical Yearbook, 2010, Section 20 – Tourism, page 5<br />

Corruption is ano<strong>the</strong>r major issue, as <strong>in</strong>vestors, ei<strong>the</strong>r <strong>in</strong> <strong>the</strong> goods <strong>and</strong> services sector,<br />

as <strong>in</strong>vestors are daunted by our justice system`s lack of resolve with<strong>in</strong> this sector. In spite of<br />

our progresses, corruption is widespread, <strong>and</strong> <strong>in</strong> terms of European supervision, we are still<br />

not do<strong>in</strong>g enough to counter this phenomenon. In effect, we have yet to have a s<strong>in</strong>gle case of<br />

convictions concern<strong>in</strong>g large corruption cases, as due to judicial loopholes, attorneys f<strong>in</strong>d<br />

ways to drag cases for years.<br />

Also, we must mention <strong>the</strong> lack of resolve concern<strong>in</strong>g <strong>the</strong> absorption of European<br />

funds. Our percentage is extremely low, below 15 % <strong>in</strong> terms of effective payments, which<br />

means that Romania is a net contributor to <strong>the</strong> European budget, <strong>in</strong>stead of benefit<strong>in</strong>g from<br />

our adhesion. We have not learned from <strong>the</strong> experiences of o<strong>the</strong>rs, such Pol<strong>and</strong> or Slovenia,<br />

which have not only rehabilitated <strong>the</strong>ir entire <strong>in</strong>frastructure, but have also exp<strong>and</strong>ed it.<br />

Bureaucracy still daunts most service <strong>in</strong>vestors to transfer capital with<strong>in</strong> direct<br />

<strong>in</strong>vestments <strong>in</strong> our country, as <strong>in</strong> spite of recent state job cuts, <strong>the</strong> m<strong>in</strong>isterial apparatus is still<br />

considered slow react<strong>in</strong>g <strong>and</strong> oversized. By comparison, <strong>the</strong> process of creat<strong>in</strong>g a firm lasts<br />

two weeks <strong>in</strong> Romania, <strong>and</strong> only several days <strong>in</strong> Irel<strong>and</strong>.<br />

3.4 E PUR SI MUOVE<br />

Yet, <strong>in</strong> spite of all <strong>the</strong> troubles, at <strong>the</strong> moment of speak<strong>in</strong>g, Romania`s service sector is<br />

evergrow<strong>in</strong>g. With a development which began shortly after <strong>the</strong> revolution of 1989, with<strong>in</strong> <strong>the</strong><br />

f<strong>in</strong>ancial sector, <strong>the</strong> tertiary service sector boomed <strong>in</strong> <strong>the</strong> 2000s, as tourism became one of <strong>the</strong><br />

most sought for service with<strong>in</strong> our economy, <strong>and</strong> as communications sky-rocketed.<br />

Accord<strong>in</strong>g to <strong>the</strong> most recent data, which has yet to be confirmed by official sources,<br />

<strong>in</strong> 2011 <strong>the</strong> service sector accounted for just over 50 % of gross domestic product (GDP), <strong>and</strong><br />

<strong>the</strong> sector employed arround 49.8 % of <strong>the</strong> workforce. This calculus was made on <strong>the</strong> basis of<br />

statistic extrapolation, based on available <strong>in</strong>telligence from past years. The subcomponents of<br />

services are f<strong>in</strong>ancial, rent<strong>in</strong>g, <strong>and</strong> bus<strong>in</strong>ess activities (20.5%); trade, hotels <strong>and</strong> restaurants,<br />

<strong>and</strong> transport (18%); <strong>and</strong> o<strong>the</strong>r service activities (21.7%) (Cristureanu, 2009).<br />

The sector has also benefited from an <strong>in</strong>crease with<strong>in</strong> <strong>the</strong> IT companies, <strong>and</strong> this has<br />

benefited <strong>the</strong> economy. As of 2012, <strong>the</strong> bank<strong>in</strong>g sector also seems to recover, yet credits are<br />

still slow.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Romania is a relatively new country <strong>in</strong> terms of <strong><strong>in</strong>ternational</strong> trade. With a presence<br />

banned until <strong>the</strong> revolution <strong>in</strong> 1989-1990, foreign trade has grown rapidly dur<strong>in</strong>g <strong>the</strong> 1990s,<br />

as Romania has quickly liberalized its trade regime. We must state however, that this<br />

liberalization did not come without costs, <strong>and</strong> that our country had several major setbacks<br />

concern<strong>in</strong>g privatizations. For <strong>the</strong> record, one must mention <strong>the</strong> bankruptcy of such<br />

<strong>in</strong>stitutions as Bancorex, Credit Bank, which severely dampened public confidence <strong>in</strong><br />

unstable governments. If we also state that <strong>in</strong>flation was runn<strong>in</strong>g amok with<strong>in</strong> <strong>the</strong> economy,<br />

<strong>and</strong> to some extent, it even reached numbers of 300% we notice that <strong>the</strong> path towards<br />

privatization has not been an easy one.<br />

But <strong>in</strong> spite of all <strong>the</strong> issues surround<strong>in</strong>g <strong>the</strong> economy, <strong>in</strong> spite of all <strong>the</strong> corrupt<br />

politicians <strong>and</strong> regimes, <strong>the</strong> country jo<strong>in</strong>ed <strong>the</strong> World Trade Organization <strong>in</strong> 1995 <strong>and</strong> <strong>the</strong><br />

Central European Free Trade Area <strong>in</strong> 1997. It also enjoyed special trad<strong>in</strong>g rights with <strong>the</strong><br />

European Union as a precursor to membership. As of January 1st, 2007, Romania became a<br />

full-fledged member of <strong>the</strong> European Union. Some 85 % of exports still go to EU countries,<br />

mak<strong>in</strong>g<br />

Romania's economy dependent on that of major markets, particularly Italy <strong>and</strong> Germany.<br />

Romanian companies have found it hard to take advantage of <strong>the</strong> new export<br />

opportunities, however. Meanwhile, imports have risen by 60 percent <strong>in</strong> dollar terms s<strong>in</strong>ce<br />

1990, as Romanians take advantage of <strong>the</strong>ir new access to consumer goods <strong>and</strong> as companies<br />

import <strong>in</strong>vestment goods such as computers. As a result, <strong>the</strong> country runs a persistent trade<br />

deficit. However, this trade deficit has gradually decreased s<strong>in</strong>ce <strong>the</strong> 2000s, <strong>and</strong> <strong>the</strong> country<br />

currently runs a very prudent policy which aims at mak<strong>in</strong>g exports at least equal to imports <strong>in</strong><br />

several areas.<br />

Fortunately, export growth has accelerated <strong>in</strong> <strong>the</strong> past 5 years, <strong>in</strong> spite of <strong>the</strong> current<br />

crisis, thanks <strong>in</strong> part to high world commodity prices for Romanian exports such as steel,<br />

alum<strong>in</strong>um, <strong>and</strong> ref<strong>in</strong>ed oil products, <strong>and</strong> <strong>the</strong> advances <strong>in</strong> several areas such as car<br />

manufactur<strong>in</strong>g.<br />

Never<strong>the</strong>less, <strong>in</strong> spite of all <strong>the</strong> progress which <strong>the</strong> country has made dur<strong>in</strong>g <strong>the</strong>se 20<br />

years s<strong>in</strong>ce <strong>the</strong> fall of communism, <strong>in</strong> terms of <strong>the</strong> service sector, <strong>the</strong> country has only started<br />

to develop s<strong>in</strong>ce <strong>the</strong> early 2000s. These are <strong>the</strong> years when, for example, <strong>the</strong> first mobile<br />

operators <strong>in</strong>vest with<strong>in</strong> <strong>the</strong> country, <strong>the</strong> first credit <strong>and</strong> debit cards are issued, cable becomes<br />

<strong>the</strong> new way to go for Romanian television, <strong>and</strong> Romanian tourists beg<strong>in</strong> to travel abroad for<br />

o<strong>the</strong>r purposes than to buy cheap goods from countries such as Hungary, Turkey or Bulgaria.<br />

Even now, <strong>in</strong> terms of services, <strong>the</strong>re are still sectors where development is sluggish.<br />

But<br />

Progress has been considerable, <strong>and</strong> <strong>the</strong> perspectives are good. In terms of <strong><strong>in</strong>ternational</strong> trade<br />

with services, our country is still a net importer of services. As arguments, we present <strong>the</strong><br />

follow<strong>in</strong>g, although <strong>the</strong> list is not, by any means, exhaustive:<br />

Communications services, as well as telecommunications services are almost 100 %<br />

foreign <strong>in</strong>vestments;<br />

In terms of f<strong>in</strong>ancial services, <strong>the</strong> bank<strong>in</strong>g system <strong>in</strong> Romania comprises of 43<br />

banks, of which only 3 are Romanian, <strong>and</strong> <strong>the</strong> rest are subsidiaries of <strong><strong>in</strong>ternational</strong> banks.<br />

In terms of travels, Romanian tourists leave <strong>the</strong> country at a ratio of 5:1 as<br />

compared to tourists which come to visit us. Partly poor management, partly poor market<strong>in</strong>g,<br />

Romania has always been a country with tremendous potential, but concrete results are still<br />

lack<strong>in</strong>g, <strong>and</strong> <strong>the</strong> list could cont<strong>in</strong>ue.<br />

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CONCLUSIONS AND IMPLICATIONS<br />

The service sector <strong>in</strong> Romania is one which has registered a considerable development<br />

dur<strong>in</strong>g <strong>the</strong> last 20 years, <strong>and</strong> particularly, dur<strong>in</strong>g <strong>the</strong> last 10. Hav<strong>in</strong>g as <strong>the</strong> three ma<strong>in</strong> pillars<br />

<strong>the</strong> communications sector, <strong>the</strong> tourism sector <strong>and</strong> <strong>the</strong> transportation sector, <strong>the</strong> services<br />

market <strong>in</strong>creased at an exponential rate <strong>in</strong> <strong>the</strong> last few years.<br />

In terms of communications services, for example, Romania is 4 times more<br />

connected than <strong>the</strong> average European countries. Mobile <strong>and</strong> data communications soared.<br />

However, several obstacles rema<strong>in</strong> <strong>and</strong> still plague <strong>the</strong> correct development of <strong>the</strong><br />

services sector, both as a compos<strong>in</strong>g element of our economy, as well as a market, such as<br />

bureaucracy, poor <strong>in</strong>frastructure development, <strong>and</strong> widespread corruption.<br />

The service sector will cont<strong>in</strong>ue to develop, however, even if only due to <strong>the</strong> fact that<br />

<strong>the</strong> sphere of services develops all <strong>the</strong> time, encompass<strong>in</strong>g new services, <strong>and</strong> new fields. The<br />

beauty of this sector is <strong>the</strong> fact that it is a cont<strong>in</strong>uous morph, a cont<strong>in</strong>uous of evolution,<br />

ga<strong>in</strong><strong>in</strong>g new mean<strong>in</strong>g as <strong>the</strong> economy becomes more <strong>and</strong> more reliant on it.<br />

Start<strong>in</strong>g from <strong>the</strong> basic economic pr<strong>in</strong>ciple that a need, once satisfied, generates o<strong>the</strong>r<br />

needs, we can truly see that services will become more <strong>and</strong> more a key element, a<br />

cornerstone, with<strong>in</strong> our lives, as <strong>in</strong>dividuals as well as nations. Economies are already reliant<br />

on services. Romania makes no exception. Let us consider where <strong>the</strong> degree of IT<br />

development was 10 years ago, <strong>and</strong> where it is now. In terms of global <strong>in</strong>dicators such as<br />

broadb<strong>and</strong> connections per capita, Romania is among <strong>the</strong> top 5 states <strong>in</strong> Europe, as rationed to<br />

its population (OECD, 2010).<br />

In terms of <strong>in</strong>formation technology, private <strong>and</strong> corporate consumers now have vast<br />

arrays of services, of onl<strong>in</strong>e <strong>in</strong>voice payment, to bank<strong>in</strong>g operations, to purchas<strong>in</strong>g onl<strong>in</strong>e<br />

products. This, <strong>in</strong> turn, means more <strong>and</strong> more needs which, as a paradox, require more <strong>and</strong><br />

more services to be developed <strong>and</strong> customized for user experiences.<br />

However, this also means that our service sector is more <strong>and</strong> more volatile <strong>and</strong> subject<br />

to crashes or even <strong>the</strong>ft. Phish<strong>in</strong>g cases are more <strong>and</strong> more frequent.<br />

Romania is on a dist<strong>in</strong>ctive course towards globalization, <strong>and</strong> our service sector leads<br />

<strong>the</strong> way. Because <strong>in</strong> spite of corruption, <strong>in</strong> spite of poor <strong>in</strong>frastructure, services cont<strong>in</strong>ue to<br />

thrive, <strong>and</strong> can lead <strong>the</strong> way out of <strong>the</strong> slump where we f<strong>in</strong>d ourselves now.<br />

Investments, both private <strong>and</strong> public, with<strong>in</strong> this sector, are key elements <strong>in</strong><br />

ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g a sufficient level of attractiveness which <strong>in</strong> turn can drive <strong>in</strong>vestors to br<strong>in</strong>g<br />

capital <strong>in</strong> our country <strong>and</strong> thus help <strong>the</strong> economy. The future, <strong>in</strong> <strong>the</strong> world, as well as <strong>in</strong><br />

Romania, belongs to services, which are customizable, <strong>and</strong> can be personalized to a greater<br />

extent than goods.<br />

Fur<strong>the</strong>r research is required, particularly with<strong>in</strong> <strong>the</strong> structure of services, which is<br />

quite vast, as we have seen, to truly <strong>and</strong> completely underst<strong>and</strong> this phenomenon, if such an<br />

endeavor is even possible. Globalization <strong>and</strong> free trade have fueled service development <strong>in</strong><br />

Romania, have driven our economy on <strong>the</strong> path of becom<strong>in</strong>g a developed economy <strong>and</strong> have<br />

made it possible for us to have access to almost free <strong>in</strong>formation, at <strong>the</strong> click of a button or <strong>the</strong><br />

turn of a scroll. Of course, this does not come without cost, but <strong>the</strong> boom<strong>in</strong>g effect of <strong>the</strong><br />

service sector can help us develop.<br />

We must, however, be careful <strong>in</strong> aspects such as <strong>the</strong> regulation of services, as <strong>the</strong>y<br />

have a different regime than that of goods <strong>and</strong> are subject to particularities which goods do<br />

not present. Services are unique, <strong>and</strong> issues arise, particularly <strong>in</strong> <strong><strong>in</strong>ternational</strong> trad<strong>in</strong>g with<br />

services. Let us, as a country, heed <strong>the</strong> lessons which o<strong>the</strong>rs decl<strong>in</strong>ed <strong>and</strong> which now have<br />

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taken <strong>the</strong>ir toll on unsuspect<strong>in</strong>g victims. With service liberalization comes responsibility, as a<br />

country as well as <strong>in</strong>dividuals.<br />

So far, our management of <strong>the</strong> sector has been satisfactory, but needs improvement.<br />

Research should cover <strong>the</strong> ma<strong>the</strong>matical, as well as <strong>the</strong>oretical aspects of <strong>the</strong> services sector,<br />

but it is paramount that <strong>the</strong>se services must be studied dynamically, because only with <strong>the</strong><br />

help of dynamic studies, on particular timeframes, can we truly underst<strong>and</strong> <strong>the</strong> notions <strong>and</strong> <strong>the</strong><br />

motivations of <strong>the</strong> actors on <strong>the</strong> services market, as well as <strong>the</strong>ir relations <strong>and</strong> <strong>the</strong> relations<br />

between <strong>the</strong>m <strong>and</strong> <strong>the</strong>ir proximal environment. A static analysis is not desirable. Statistical<br />

extrapolation or multi-criterion analysis could represent <strong>the</strong> appropriate means of study for<br />

this fasc<strong>in</strong>at<strong>in</strong>g part of our economy.<br />

REFERENCES<br />

1. Cristureanu, C. (2009), Tranzactiile <strong><strong>in</strong>ternational</strong>e <strong>in</strong> economia imateriala, Ed. C.H.<br />

Beck, Editia a 3 a, Bucuresti,<br />

2. Ghibutiu, A., Oehler-S<strong>in</strong>cai, M. (2010), Comertul cu servicii sub impactul globalizarii<br />

si al crizei economice, Institutul Economic Roman, Work<strong>in</strong>g Paper nr. 25, Bucuresti,<br />

3. Institutul National de Statistica (2010), Anuarul Statistic al Romaniei, Sectiunea 20 –<br />

Turism, pag. 3 – 7, Bucuresti,<br />

4. Juravle, D (2011), Structura balantei serviciilor si tend<strong>in</strong>tele evolutive ale acesteia,<br />

Alex<strong>and</strong>ru Ioan Cuza University, Faculty of Economics <strong>and</strong> Bus<strong>in</strong>ess Adm<strong>in</strong>istration,<br />

MPRA Paper no. 28281,<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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ENVIRONMENTAL TAXES PARALLEL BETWEEN ROMANIA<br />

AND<br />

EUROPEAN UNION<br />

David Oana;<br />

“Politehnica” University of Bucharest;<br />

Mihai Maria Valia;<br />

Petroleum-Gas University of Ploiesti;<br />

ABSTRACT<br />

Formed several years ago, <strong>the</strong> economic crisis <strong>and</strong> now makes its presence felt. Some countries have responded promptly <strong>and</strong> began to f<strong>in</strong>d ways to overcome;<br />

o<strong>the</strong>rs are still struggl<strong>in</strong>g with it. The paper captures <strong>the</strong> situation of Romania <strong>in</strong> <strong>the</strong> European context, <strong>the</strong> economic crisis <strong>in</strong> 2009 when <strong>the</strong> outbreak <strong>and</strong> <strong>the</strong> measures<br />

adopted by <strong>the</strong> state from <strong>the</strong>n until now. It also presents some ideas <strong>and</strong> measures on <strong>the</strong> work of <strong>the</strong> Romanian government would be adopted <strong>in</strong> 2011 <strong>in</strong> an attempt to<br />

overcome <strong>the</strong> economic crisis <strong>and</strong> <strong>the</strong> economy recovers.<br />

Key words: environmental taxes, environmental policy, polluter, Community policy.<br />

1. INTRODUCTION<br />

The ecological taxes <strong>and</strong> duties were adopted <strong>in</strong> 1997, so as to promote <strong>the</strong> use of <strong>the</strong><br />

fiscal <strong>in</strong>struments to <strong>in</strong>crease efficiency of <strong>the</strong> environment policy. These are taxes <strong>and</strong> duties<br />

that <strong>the</strong> Member States pay <strong>and</strong> have o<strong>the</strong>rs do <strong>the</strong> same (not at <strong>the</strong> community level), a<br />

strategy always promoted by <strong>the</strong> European Commission <strong>and</strong> which implies <strong>the</strong> usage of two<br />

categories of environment taxes <strong>and</strong> duties:<br />

Pollut<strong>in</strong>g emissions (for <strong>in</strong>stance, taxes on water pollution, noise emissions <strong>in</strong> <strong>the</strong><br />

aeronautical sector);<br />

Products (pesticides, excises on oil, etc).<br />

The <strong>in</strong>come derived from <strong>the</strong>se taxes <strong>and</strong> duties is added to f<strong>in</strong>ancially support <strong>the</strong><br />

environment protection actions <strong>and</strong> also to lower o<strong>the</strong>r taxes (i.e. labor taxes). To this end, <strong>the</strong><br />

EU strategy consists <strong>in</strong> pay<strong>in</strong>g great attention to <strong>the</strong> experience that <strong>the</strong> member states have<br />

with environmental taxes, exam<strong>in</strong><strong>in</strong>g <strong>the</strong> economic <strong>and</strong> environment effects upon <strong>the</strong> already<br />

existent taxes, as well as <strong>in</strong> monitor<strong>in</strong>g <strong>the</strong>ir effects on <strong>the</strong> S<strong>in</strong>gle Market <strong>and</strong> competitiveness<br />

of <strong>the</strong> European <strong>in</strong>dustry, <strong>in</strong> order to evaluate <strong>the</strong> efficiency of <strong>the</strong> above fiscal <strong>in</strong>vestments<br />

<strong>and</strong> a possible shift of <strong>the</strong>m to <strong>the</strong> community level.<br />

2. PAPER CONTENT<br />

Economic agents can change prices, at any level <strong>in</strong> economy. When an environmental<br />

fee is <strong>in</strong>troduced, <strong>the</strong> production of raw materials associated with <strong>the</strong> pollut<strong>in</strong>g emissions will<br />

result <strong>in</strong>to a risk tax that will significantly <strong>in</strong>crease <strong>the</strong> costs of those raw materials. For<br />

<strong>in</strong>stance, coal represents <strong>the</strong> raw materials very much <strong>in</strong>volved <strong>in</strong> local air pollution <strong>and</strong><br />

production of greenhouse gases. Should <strong>the</strong> cost <strong>in</strong>crease does not turn <strong>in</strong>to an equivalent rise<br />

of f<strong>in</strong>al price, <strong>the</strong>n <strong>the</strong> producers of <strong>the</strong>se new materials lose money.<br />

The supply elasticity, along with a price change, greatly depends on <strong>the</strong> access of<br />

producers to <strong>the</strong> <strong><strong>in</strong>ternational</strong> markets. The equation is as follows: if <strong>the</strong> product can be<br />

imported without pay<strong>in</strong>g any costs, supply is almost total elastic <strong>and</strong> <strong>the</strong> national price stays<br />

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<strong>the</strong> same. In case <strong>the</strong> national producers are unable to bear <strong>the</strong> high costs, <strong>the</strong>ir products will<br />

simply be replaced with imported goods.<br />

But if <strong>the</strong> product cannot be imported or <strong>the</strong> imports are charged with <strong>the</strong> same tax,<br />

this is when <strong>the</strong> national price goes up. In <strong>the</strong> end, <strong>the</strong> scales will tip <strong>in</strong> favor of <strong>the</strong> raw or<br />

ref<strong>in</strong>ed oil product. The elasticity of <strong>the</strong> long-term supply with raw materials will be higher<br />

than <strong>the</strong> short-term one, as <strong>the</strong> producers will change <strong>the</strong>ir behavior of exploitation <strong>and</strong><br />

development. If coal becomes less valuable, o<strong>the</strong>r m<strong>in</strong>es will not be opened <strong>and</strong> coal supply<br />

will <strong>the</strong>refore gradually decrease.<br />

Costs bear<strong>in</strong>g by <strong>the</strong> local producers of raw materials will be sure for short- than long<br />

–term <strong>and</strong> even surer whe<strong>the</strong>r <strong>the</strong>y are challenged by <strong>the</strong> uncontrolled foreign competition.<br />

An <strong>in</strong>crease <strong>in</strong> <strong>the</strong> f<strong>in</strong>al price, namely lower dem<strong>and</strong> will result <strong>in</strong>to a smaller request for<br />

materials used <strong>in</strong> goods production. The activities specific to <strong>the</strong> production of pollut<strong>in</strong>g<br />

goods or of similar <strong>in</strong>dustries will face lower wages <strong>and</strong> massive layoffs.<br />

The efficiency of an environmental fee depends a great deal on <strong>the</strong> nature of <strong>the</strong> pollut<strong>in</strong>g<br />

agent <strong>in</strong>volved, its spatial distribution <strong>and</strong> its concentration. Taxes work <strong>the</strong> best for <strong>the</strong><br />

pollutants that are uniformly distributed <strong>and</strong> for <strong>the</strong> cumulative pollution or when <strong>the</strong><br />

pollution-related marg<strong>in</strong>al losses do not show up quickly, along with <strong>the</strong> short-term emission<br />

of pollutants.<br />

Taxes will create <strong>the</strong> static benefit-cost ratio, thus provid<strong>in</strong>g <strong>in</strong>centives to <strong>the</strong> various<br />

factors <strong>in</strong>volved, <strong>in</strong> order to disclose <strong>and</strong> present <strong>the</strong> <strong>in</strong>formation on <strong>the</strong> adjustment static<br />

costs.<br />

Taxes give a price warn<strong>in</strong>g to all <strong>the</strong> companies that produce pollut<strong>in</strong>g emissions via<br />

<strong>the</strong>ir behavior <strong>in</strong> production <strong>and</strong> consumption. From a <strong>the</strong>oretical perspective, <strong>the</strong><br />

environmental taxes trigger a high efficiency <strong>in</strong> research <strong>and</strong> development, <strong>in</strong> adopt<strong>in</strong>g<br />

<strong>in</strong>vestment decisions.<br />

In a long term, <strong>the</strong> environmental fee impact will depend on <strong>the</strong> forecast<strong>in</strong>g of<br />

companies related to <strong>the</strong>ir cont<strong>in</strong>uity <strong>and</strong> future constra<strong>in</strong>ts of <strong>the</strong> system. Should <strong>the</strong> future<br />

regulations are highly uncerta<strong>in</strong>, <strong>the</strong> companies can opt for a compliance with short-term<br />

approaches. When design<strong>in</strong>g an environmental tax to take account of <strong>the</strong> follow<strong>in</strong>g issues<br />

presented <strong>in</strong> <strong>the</strong> table below:<br />

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Issues considered <strong>in</strong> <strong>the</strong> design of<br />

environmental taxes<br />

Effectiveness of environmental tax<br />

Limitations on government capacity<br />

<strong>and</strong> resources<br />

Efficiency<br />

Distributional effects<br />

Exist<strong>in</strong>g regulatory structure<br />

Attitudes on compliance certa<strong>in</strong>ty<br />

Problems<br />

Short term - is uniformly distributed pollutant /<br />

persistent / cumulative?<br />

Long-term - effects on <strong>in</strong>vestment <strong>and</strong><br />

technology change<br />

The ability to monitor certa<strong>in</strong> pollutants<br />

Static efficiency<br />

Dynamic efficiency<br />

Political feasibility<br />

Who benefits <strong>and</strong> who has lost<br />

Vertical <strong>and</strong> horizontal equity<br />

Fixed costs of creat<strong>in</strong>g new monitor<strong>in</strong>g<br />

arrangements <strong>and</strong> legal frameworks<br />

The new regulations will <strong>in</strong>teract with exist<strong>in</strong>g<br />

Exist<strong>in</strong>g regulations may be substituted<br />

Different perceptions of <strong>the</strong>ir certa<strong>in</strong>ty<br />

The ma<strong>in</strong> motivation for implement<strong>in</strong>g environmental taxes <strong>in</strong> Romania is of a<br />

f<strong>in</strong>ancial-budget nature. Paradoxically speak<strong>in</strong>g, <strong>the</strong> ecological reasons <strong>the</strong>mselves play a<br />

lesser role <strong>in</strong> expla<strong>in</strong><strong>in</strong>g <strong>the</strong> need of <strong>in</strong>creas<strong>in</strong>g such taxes. Due to <strong>the</strong> dramatically reduction<br />

of <strong>the</strong> <strong>in</strong>dustrial activity after 1990, Romania has passed with fly<strong>in</strong>g colors <strong>the</strong> targets set <strong>in</strong><br />

<strong>the</strong> Kyoto Protocol – to reduce <strong>the</strong> greenhouse emissions by 8%. Still, a clean environment<br />

represents a public asset, whose <strong>in</strong>tr<strong>in</strong>sic value cannot be underestimated.<br />

A comparative analysis with <strong>the</strong> central <strong>and</strong> eastern European countries shows,<br />

without an exception, that circa 85-90% of environmental taxes are l<strong>in</strong>ked to <strong>the</strong> fuel excises<br />

(oil <strong>and</strong> diesel) – <strong>the</strong>y st<strong>and</strong> out as <strong>the</strong> most significant contribution to <strong>the</strong> budget among<br />

environmental taxes. O<strong>the</strong>r areas to be likely taxable (air pollution, water, domestic waste)<br />

will not amount more than 10-15% of <strong>the</strong> total environment-related revenues.<br />

As a whole, most European countries have a ra<strong>the</strong>r high environmental fee, at least<br />

compared with <strong>the</strong> United States – a th<strong>in</strong>g noticed both <strong>in</strong> <strong>the</strong> tax<strong>in</strong>g levels <strong>and</strong> fiscal<br />

revenues. This occurs due to <strong>the</strong> high consideration that Europe takes with taxes as <strong>in</strong>strument<br />

of <strong>the</strong> environment policy. Similarly, <strong>the</strong>re is even more ambitious objective when it comes to<br />

<strong>the</strong> reduction of fossil energy consumption, ma<strong>in</strong>ly for transport.<br />

In <strong>the</strong> EU, environmental fee is def<strong>in</strong>ed as taxes whose tax basis is a physical unit that<br />

has been proved to have a specific negative impact on <strong>the</strong> environment. The environmental<br />

fee revenues come from three types of taxes: energy taxes (that contribute to three quarters<br />

from total), transport taxes (a fifth from total) <strong>and</strong> pollution taxes <strong>and</strong> resources use (circa<br />

4%).<br />

The energy taxes <strong>in</strong>clude charges on energy products used for both transport <strong>and</strong><br />

stationary purposes. The most important energy products for transport are oil <strong>and</strong> diesel. The<br />

ones for stationary use are fuel, natural gases, coal <strong>and</strong> energy. The CO 2 taxes are <strong>in</strong>cluded <strong>in</strong><br />

<strong>the</strong> energy taxes ra<strong>the</strong>r <strong>in</strong> <strong>the</strong> pollution taxes.<br />

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The transport taxes ma<strong>in</strong>ly comprise <strong>the</strong> taxes related to own<strong>in</strong>g <strong>and</strong> us<strong>in</strong>g auto<br />

vehicles. The taxes charged on o<strong>the</strong>r transportation equipment (for example planes), as well as<br />

associated transport services (i.e. charter or flight schedule) are also <strong>in</strong>cluded here, when <strong>the</strong>y<br />

comply with <strong>the</strong> general def<strong>in</strong>ition of environmental taxes. The transport taxes may be ‚oneoff<br />

charges regard<strong>in</strong>g <strong>the</strong> imports or equipment sale of recurrent taxes, like <strong>the</strong> annual toll fee.<br />

The pollution taxes <strong>and</strong> resources us<strong>in</strong>g <strong>in</strong>clude taxes on measured emissions or estimated <strong>in</strong><br />

<strong>the</strong> air <strong>and</strong> water, management of solid waste <strong>and</strong> noise. An exception would be <strong>the</strong> taxes on<br />

<strong>the</strong> CO 2 emissions, <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> energy taxes.<br />

Romania can be said to be <strong>the</strong> country with <strong>the</strong> lowest cash<strong>in</strong>g from environmental<br />

taxes <strong>in</strong> <strong>the</strong> entire EU space. The explanation is that <strong>the</strong> Romanian governments after 1990<br />

have always opted for keep<strong>in</strong>g <strong>the</strong> taxes <strong>and</strong> excises at m<strong>in</strong>imum. After accession to <strong>the</strong> EU,<br />

Romania was impelled to br<strong>in</strong>g <strong>the</strong> excises to a higher amount, but it has postponed <strong>the</strong><br />

harmonization of such taxes as long as possible.<br />

This is <strong>the</strong> reason why our country derives <strong>the</strong> lowest revenue from environmental<br />

taxes as a GDP percentage, both at a general level <strong>and</strong> for <strong>the</strong> three ma<strong>in</strong> groups: energy<br />

taxes, transport taxes <strong>and</strong> environment <strong>and</strong> pollution taxes. Moreover, Romania is <strong>the</strong> only<br />

country among <strong>the</strong> ten post-communist countries that acceded to <strong>the</strong> EU where <strong>the</strong> revenue<br />

from environmental fee – as a GDP percentage – lowered after <strong>the</strong> negotiation process with<br />

EU had started <strong>in</strong> 1999.<br />

Keep<strong>in</strong>g low <strong>the</strong> energy taxes has seemed not hav<strong>in</strong>g a positive consequence, which<br />

translates <strong>in</strong>to <strong>the</strong> fact that Romania, is not efficient from <strong>the</strong> energy perspective. Likewise, an<br />

issue that Romania is fac<strong>in</strong>g with is represented by collect<strong>in</strong>g such environmental taxes. Even<br />

though <strong>the</strong>y should contribute to environment protection, <strong>the</strong>y are small amounts due to <strong>the</strong><br />

fiscal evasion.<br />

In Romania, people are addicted to <strong>the</strong>ir personal vehicles, s<strong>in</strong>ce <strong>the</strong> public<br />

transportation network is <strong>in</strong>sufficient <strong>and</strong> not very well developed. Plus, we have a low level<br />

<strong>in</strong> excises on fuels, versus o<strong>the</strong>rs <strong>in</strong> <strong>the</strong> EU.<br />

To <strong>in</strong>crease <strong>the</strong> collections from environmental taxes should be a top priority for us, ma<strong>in</strong>ly <strong>in</strong><br />

<strong>the</strong> context of <strong>the</strong> present budget crisis <strong>and</strong> of <strong>the</strong> EU recommendations to shift <strong>the</strong> emphasis<br />

from labor taxation (where Romania has a high fiscality) towards <strong>the</strong> consumption <strong>and</strong><br />

pollution taxation.<br />

Due to <strong>the</strong> fact that <strong>the</strong> fiscal situation claims an <strong>in</strong>crease of <strong>the</strong> taxation level as a<br />

GDP percentage, <strong>the</strong>re is a serious reason<strong>in</strong>g to support a gradual <strong>in</strong>crease of environmental<br />

taxes, of <strong>the</strong> improvement efforts to collect <strong>the</strong> taxes meant for <strong>the</strong> Environment Fund<br />

Adm<strong>in</strong>istration, as well as to implement new <strong>in</strong>struments used <strong>in</strong> different countries <strong>in</strong> <strong>the</strong><br />

European Union.<br />

CONCLUSIONS<br />

The environmental taxes <strong>and</strong> o<strong>the</strong>r economic <strong>in</strong>struments provide <strong>in</strong>centives for <strong>the</strong><br />

dynamic <strong>and</strong> static efficiency. They are feasible <strong>in</strong>struments that easily respond to <strong>the</strong> changes<br />

<strong>in</strong> economy <strong>and</strong> technology conditions. The taxes can use very often <strong>the</strong> existent systems of<br />

monitor<strong>in</strong>g <strong>and</strong> distribut<strong>in</strong>g <strong>the</strong> taxes – <strong>and</strong> both require from <strong>the</strong> government to know about<br />

<strong>the</strong> adjustment.<br />

The environmental taxes have been adapted to certa<strong>in</strong> types of pollution (for <strong>in</strong>stance,<br />

<strong>the</strong> pollution uniformly distributed), where <strong>the</strong> emissions can be monitored with a reasonable<br />

level of accuracy <strong>and</strong> underst<strong>and</strong><strong>in</strong>g, without exaggerated adm<strong>in</strong>istrative costs.<br />

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The specialists <strong>in</strong> <strong>the</strong> field believe that a policy of durable development is out of<br />

question, <strong>in</strong> <strong>the</strong> absence of some efficient taxation policies <strong>in</strong> <strong>the</strong> environment sector.<br />

The environment fiscality <strong>in</strong> Romania is low – thus, it is one of <strong>the</strong> causes for which<br />

our country cannot succeed to efficiently promote its objectives of environment protection<br />

<strong>and</strong> durable development.<br />

It would be necessary to have a mentality change <strong>in</strong> <strong>the</strong> fiscality area, by hav<strong>in</strong>g <strong>the</strong><br />

taxes reoriented, i.e. to transfer <strong>the</strong> emphasis on labor taxation to tax<strong>in</strong>g <strong>the</strong> impact that <strong>the</strong><br />

economic activities have upon <strong>the</strong> environment.<br />

REFERENCES<br />

1. David O., 2009, Economic development <strong>and</strong> ecology. Connect<strong>in</strong>g elements between <strong>the</strong>m,<br />

Publish<strong>in</strong>g Oil <strong>and</strong> Gas University of Ploiesti;<br />

2. Diaconu S., 2003, Ecological balance <strong>and</strong> susta<strong>in</strong>able economic development, Publish<strong>in</strong>g<br />

Railway, Bucharest;<br />

3. David O., 2007, Distributional <strong>and</strong> efficiency impact of environmental taxes, <strong>in</strong><br />

“Susta<strong>in</strong>able economy. Analysis <strong>and</strong> economic forecasts”, Mustang Publish<strong>in</strong>g, pp.255-259;<br />

4. http://epp.eurostat.ec.europa.eu;<br />

5. http://www.mmediu.ro/.<br />

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PROJECT MANAGEMENT RISK ASSESSMENT<br />

WITHIN LARGE CORPORATIONS<br />

Dirva Cristian<br />

Academy of Economic Studies, Bucharest<br />

Dirva Anda Simona<br />

Academy of Economic Studies, Bucharest<br />

ABSTRACT<br />

Risk is def<strong>in</strong>ed as uncerta<strong>in</strong>ty about a plann<strong>in</strong>g <strong>and</strong> it may arise from various<br />

situations as economical turbulences, f<strong>in</strong>ancial loss or ga<strong>in</strong>, delays, social problems <strong>and</strong> so<br />

on. Ano<strong>the</strong>r cause for <strong>in</strong>creased risk is <strong>the</strong> change of relationships between <strong>the</strong> parties<br />

<strong>in</strong>volved <strong>in</strong> a bus<strong>in</strong>ess process.<br />

Risk management will provide a structured way of deal<strong>in</strong>g with future uncerta<strong>in</strong>ty <strong>and</strong><br />

crisis situations, replac<strong>in</strong>g hazardous reactions with efficient reaction plans. When we talk<br />

about risk management with<strong>in</strong> a project we are actually referr<strong>in</strong>g to a component of <strong>the</strong><br />

project plann<strong>in</strong>g <strong>and</strong> change management that will have to be taken care of across <strong>the</strong> entire<br />

duration of <strong>the</strong> project, from <strong>the</strong> first to <strong>the</strong> f<strong>in</strong>al phase.<br />

The purpose of <strong>the</strong> risk analysis is to identify <strong>the</strong> possible bottlenecks <strong>in</strong> <strong>the</strong> project<br />

<strong>and</strong> develop strategies to take <strong>the</strong> correct actions that will address <strong>the</strong> cause <strong>and</strong> m<strong>in</strong>imize <strong>the</strong><br />

effect of <strong>the</strong> risk factor. These strategies will help <strong>the</strong> managers <strong>and</strong> <strong>the</strong> parties <strong>in</strong>volved <strong>in</strong><br />

<strong>the</strong> project to take efficient <strong>and</strong> effective decisions, reduc<strong>in</strong>g <strong>the</strong> project’s exposure to<br />

unwanted situations.<br />

Our study’s ma<strong>in</strong> purpose is to present <strong>the</strong> setbacks <strong>in</strong> conv<strong>in</strong>c<strong>in</strong>g <strong>the</strong> decision factors<br />

<strong>in</strong> large organizations about <strong>the</strong> use of project management <strong>in</strong>side <strong>the</strong>ir organization <strong>and</strong> to<br />

demonstrate which are <strong>the</strong> advantages of a rigorous risk management us<strong>in</strong>g <strong>the</strong> project<br />

management tools philosophy.<br />

Key words: project management, risk, change, setback <strong>and</strong> analysis<br />

1. INTRODUCTION<br />

Projects are key activities <strong>in</strong> <strong>the</strong> organizations result<strong>in</strong>g <strong>in</strong> <strong>the</strong> improvement of exist<strong>in</strong>g<br />

products or services, development of new ones, <strong>in</strong>creas<strong>in</strong>g sales, reduc<strong>in</strong>g costs, offer<strong>in</strong>g<br />

better customer satisfaction <strong>and</strong> quality, enhanc<strong>in</strong>g <strong>the</strong> work environment <strong>and</strong> several o<strong>the</strong>r<br />

benefits. Once <strong>the</strong> organizations have understood <strong>and</strong> recognized that projects are a key factor<br />

of <strong>the</strong>ir ongo<strong>in</strong>g bus<strong>in</strong>ess, <strong>the</strong>y have embraced project management as a key strategy to<br />

rema<strong>in</strong> competitive <strong>in</strong> today’s exceptional bus<strong>in</strong>ess environment.<br />

This paper addresses <strong>the</strong> importance of <strong>the</strong> project management procedures<br />

implementation, especially <strong>in</strong> large organizations <strong>and</strong> it’s impact on <strong>the</strong> bus<strong>in</strong>ess.<br />

We are try<strong>in</strong>g to focus here first of all on <strong>the</strong> concerns <strong>and</strong> setback <strong>in</strong>volved <strong>in</strong> a project<br />

management system implementation <strong>in</strong> relation with <strong>the</strong> senior management po<strong>in</strong>t of view<br />

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<strong>and</strong> exist<strong>in</strong>g corporate culture <strong>and</strong> policies. Our ma<strong>in</strong> focus is on risk management with<strong>in</strong><br />

projects, <strong>the</strong> available tools to classify, measure, control <strong>and</strong> avoid risk.<br />

As an adjacent <strong>the</strong>me we are discuss<strong>in</strong>g about change management <strong>in</strong> relation to<br />

strategic plann<strong>in</strong>g for project management, this be<strong>in</strong>g a very important topic for companies<br />

which whish to accelerate <strong>the</strong> project management learn<strong>in</strong>g <strong>and</strong> implementation curve.<br />

This paper is <strong>the</strong> result of study<strong>in</strong>g <strong>the</strong> culture, approach <strong>and</strong> project management<br />

applied techniques of many organizations. Based on <strong>the</strong> results we have identified <strong>the</strong> needs<br />

<strong>and</strong> setbacks <strong>in</strong> relation to a project management susta<strong>in</strong>ed program with<strong>in</strong> <strong>the</strong> company <strong>and</strong><br />

offered <strong>the</strong> solutions to overcome <strong>the</strong> milestones <strong>in</strong> order to achieve successful<br />

implementations. We are describ<strong>in</strong>g <strong>the</strong> philosophy, pr<strong>in</strong>ciples, practices <strong>and</strong> techniques for<br />

manag<strong>in</strong>g risk with<strong>in</strong> large-scale projects.<br />

The purpose of this paper is to show that not all situations can be anticipated but, all of<br />

those that can be anticipated should also be considered, evaluated <strong>and</strong> addressed with a<br />

detailed action plan <strong>in</strong> order to m<strong>in</strong>imize <strong>the</strong> negative effects or to achieve <strong>the</strong> most from <strong>the</strong><br />

occurrence of each positive event. Our scope is to show that <strong>the</strong> use of project management<br />

has a high impact on <strong>the</strong> profit <strong>and</strong> loss scenarios be plac<strong>in</strong>g <strong>the</strong> organizations bus<strong>in</strong>ess <strong>in</strong>to a<br />

controlled, predictable environment.<br />

2. LITERATURE REVIEW<br />

Project risk management is a topic of major current <strong>in</strong>terest. It is be<strong>in</strong>g actively<br />

addressed by many government agencies <strong>and</strong> most of <strong>the</strong> professional project management<br />

associations around <strong>the</strong> world, <strong>and</strong> many relevant st<strong>and</strong>ards are existent or be<strong>in</strong>g developed.<br />

Some examples from <strong>the</strong> many approaches <strong>in</strong> use <strong>in</strong>clude:<br />

. Project Management Institute (PMI), USA (2003), Project Management Body of<br />

Knowledge, Chapter 11 on risk management;<br />

. Association for Project Management, UK (1997), PRAM Guide;<br />

. AS/NZS 4360 (2004), Risk Management, St<strong>and</strong>ards Association of Australia;<br />

. IEC 62198 (2001), Project Risk Management—Application Guidel<strong>in</strong>es;<br />

. Office of Government Commerce (OGC), UK (2002), Management of Risk; <strong>and</strong><br />

. Treasury Board of Canada (2001), Integrated Risk Management Framework.<br />

The st<strong>and</strong>ards <strong>and</strong> <strong>the</strong> guides from <strong>the</strong> professional associations provide only an outl<strong>in</strong>e of <strong>the</strong><br />

topics that are essential for manag<strong>in</strong>g project risk, <strong>and</strong> <strong>the</strong>y offer few <strong>in</strong>sights <strong>in</strong>to how <strong>the</strong><br />

risk management process works <strong>in</strong> practice. This study provides a practical complement to<br />

<strong>the</strong>se documents <strong>and</strong> publications.<br />

3. THEORETICAL BACKGROUND<br />

Risk is exposure to <strong>the</strong> consequences of uncerta<strong>in</strong>ty. In a project context, it is <strong>the</strong><br />

chance of someth<strong>in</strong>g happen<strong>in</strong>g that will have an impact upon objectives. It <strong>in</strong>cludes <strong>the</strong><br />

possibility of loss or ga<strong>in</strong>, or variation from a desired or planned outcome, as a consequence<br />

of <strong>the</strong> uncerta<strong>in</strong>ty associated with follow<strong>in</strong>g a particular course of action. Risk thus has two<br />

elements: <strong>the</strong> likelihood or probability of someth<strong>in</strong>g happen<strong>in</strong>g, <strong>and</strong> <strong>the</strong> consequences or<br />

impacts if it does.<br />

Risk management refers to <strong>the</strong> culture, processes <strong>and</strong> structures that are directed<br />

towards <strong>the</strong> effective management of potential opportunities <strong>and</strong> adverse effects.<br />

The risk management process <strong>in</strong>volves <strong>the</strong> systematic application of management<br />

policies, processes <strong>and</strong> procedures to <strong>the</strong> tasks of establish<strong>in</strong>g <strong>the</strong> context, identify<strong>in</strong>g,<br />

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analyz<strong>in</strong>g, assess<strong>in</strong>g, treat<strong>in</strong>g, monitor<strong>in</strong>g <strong>and</strong> communicat<strong>in</strong>g risk.<br />

Risk identification is <strong>the</strong> process of determ<strong>in</strong><strong>in</strong>g what, how <strong>and</strong> why th<strong>in</strong>gs may<br />

happen.<br />

Risk analysis is <strong>the</strong> systematic use of available <strong>in</strong>formation to determ<strong>in</strong>e how often<br />

specified events may occur <strong>and</strong> <strong>the</strong> magnitude of <strong>the</strong>ir consequences. It may use any of a wide<br />

variety of ma<strong>the</strong>matical <strong>and</strong> o<strong>the</strong>r models <strong>and</strong> techniques.<br />

Risk evaluation determ<strong>in</strong>es whe<strong>the</strong>r <strong>the</strong> risk is tolerable or not <strong>and</strong> identifies <strong>the</strong> risks<br />

that should be accorded <strong>the</strong> highest priority <strong>in</strong> develop<strong>in</strong>g responses for risk treatment.<br />

Risk treatment establishes <strong>and</strong> implements management responses for deal<strong>in</strong>g with<br />

risks, <strong>in</strong> ways appropriate to <strong>the</strong> significance of <strong>the</strong> risk <strong>and</strong> <strong>the</strong> importance of <strong>the</strong> project.<br />

4. PROJECT MANAGEMENT IN RELATION TO CORPORATE CULTURE<br />

AND VALUES<br />

Dur<strong>in</strong>g favorable economic times <strong>the</strong> executives are reluctant to changes <strong>in</strong><br />

management style <strong>and</strong> corporate culture. Unfortunately <strong>the</strong>re are times when <strong>the</strong> ‘bad<br />

wea<strong>the</strong>r’ comes. As economic conditions deteriorate <strong>the</strong> organizations react <strong>and</strong> try to make<br />

changes ‘on <strong>the</strong> spot’, react<strong>in</strong>g to <strong>the</strong> outside bus<strong>in</strong>ess affect<strong>in</strong>g factors. Dur<strong>in</strong>g such periods<br />

<strong>the</strong> change occurs more <strong>and</strong> more quickly but unfortunately <strong>the</strong> ability to change for such big<br />

structures is usually measured <strong>in</strong> years, obviously not fast enough to keep up with <strong>the</strong><br />

economic environment. The lack of project management methodology <strong>and</strong> strategic plann<strong>in</strong>g<br />

are <strong>the</strong> big two factors which lead to miss<strong>in</strong>g opportunities.<br />

The history shows us that before <strong>the</strong> recession of 1989 – 1993 <strong>in</strong> U.S. companies were<br />

implement<strong>in</strong>g project management methodologies, if <strong>the</strong>y were at all do<strong>in</strong>g it, ma<strong>in</strong>ly at <strong>the</strong><br />

production levels of <strong>the</strong>ir organizational structures, while executives <strong>and</strong> managers were ‘hard<br />

to catch’ on such meet<strong>in</strong>gs. They were all consider<strong>in</strong>g that <strong>the</strong>ir guidance was enough to keep<br />

<strong>the</strong> company runn<strong>in</strong>g <strong>and</strong> develop<strong>in</strong>g <strong>the</strong> bus<strong>in</strong>ess fur<strong>the</strong>r on. Most of <strong>the</strong> project management<br />

implementations were actually only consist<strong>in</strong>g <strong>in</strong> <strong>the</strong> implementation of new tools for <strong>the</strong><br />

benefit of <strong>the</strong> employees, not for <strong>the</strong> company itself.<br />

Fac<strong>in</strong>g <strong>the</strong> recession, <strong>the</strong> managers <strong>and</strong> executives realized that <strong>the</strong>y were not as well<br />

prepared as <strong>the</strong>y thought <strong>and</strong> <strong>the</strong>y were made conscious of <strong>the</strong>y lack of project management<br />

skills.<br />

At <strong>the</strong> end of <strong>the</strong> recession, <strong>in</strong> 1993, <strong>the</strong> companies begun to recognize <strong>the</strong> fact that<br />

not only <strong>the</strong> build of a strategy is important, but also <strong>the</strong> implementation of a strategic plan,<br />

based on <strong>the</strong> project management pr<strong>in</strong>ciples. Suddenly <strong>the</strong> senior management begun to pay<br />

attention to project management <strong>and</strong> admitted that <strong>the</strong> pr<strong>in</strong>ciples of project management could<br />

be used as well for <strong>the</strong> implementation of <strong>the</strong> strategic plans <strong>and</strong> <strong>the</strong> operational plans.<br />

We should obviously start by def<strong>in</strong><strong>in</strong>g <strong>the</strong> term ‘success’ <strong>in</strong> project management, <strong>in</strong> relation<br />

to <strong>the</strong> company’s needs. Success <strong>in</strong> projects is usually def<strong>in</strong>ed as <strong>the</strong> achievement of project’s<br />

objectives with<strong>in</strong> <strong>the</strong> allocated time, <strong>in</strong> <strong>the</strong> budget <strong>and</strong> meet<strong>in</strong>g <strong>the</strong> requirements while quality<br />

st<strong>and</strong>ards are kept as def<strong>in</strong>ed by <strong>the</strong> customer.<br />

Experienced organizations have well def<strong>in</strong>ed corporate cultures based on procedures<br />

that took years to be developed <strong>and</strong> that is <strong>the</strong> reason why <strong>the</strong> four preced<strong>in</strong>g constra<strong>in</strong>ts have<br />

been extended. The project implementation <strong>and</strong> completion must br<strong>in</strong>g m<strong>in</strong>imal or mutually<br />

agreed scope changes without disturb<strong>in</strong>g <strong>the</strong> organization’s corporate culture, values or <strong>the</strong><br />

usual workflow.<br />

Even if <strong>the</strong> project manager needs to br<strong>in</strong>g <strong>in</strong> <strong>the</strong> organization those changes, which<br />

lead to <strong>the</strong> project success, <strong>the</strong> company’s executives must take care of <strong>the</strong> present values of<br />

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<strong>the</strong> organization <strong>and</strong> this is exactly why <strong>the</strong> project manager should not expect senior offices<br />

to give him free h<strong>and</strong>. In order to achieve a successful project <strong>the</strong> executives <strong>and</strong> <strong>the</strong> project<br />

manager should be able to def<strong>in</strong>e that success <strong>in</strong> terms of both what is good for <strong>the</strong> project<br />

<strong>and</strong> what is good for <strong>the</strong> organization.<br />

The first step for strategic plann<strong>in</strong>g is to def<strong>in</strong>e <strong>the</strong> critical success factors. These<br />

factors <strong>in</strong>clude all activities that should be performed to achieve long-term objectives. Even if<br />

most of <strong>the</strong> organizations are devoted to fully implement a project management system,<br />

unfortunately, different milestones br<strong>in</strong>g serious problems that have to be overcome. If <strong>the</strong><br />

critical success factors can be achieved completely <strong>the</strong> project is a success but if only one of<br />

those factors fails to be achieved <strong>the</strong> organization’s competitive position is threatened.<br />

4.1 THE NEED FOR ‘CHANGE MANAGEMENT<br />

Change management is one of <strong>the</strong> big topics <strong>in</strong> large organizations dur<strong>in</strong>g <strong>the</strong><br />

implementation of <strong>the</strong> strategic plann<strong>in</strong>g for project management, especially because <strong>the</strong>ir<br />

experience, culture, values <strong>and</strong> work procedures are well def<strong>in</strong>ed dur<strong>in</strong>g a long period of time,<br />

based on past experience. This is <strong>the</strong> ma<strong>in</strong> reason why <strong>the</strong> executives are pay<strong>in</strong>g a lot of<br />

attention to change management, try<strong>in</strong>g to m<strong>in</strong>imize <strong>the</strong> risks that change will br<strong>in</strong>g but also<br />

to accelerate <strong>the</strong> project management learn<strong>in</strong>g curves.<br />

The ma<strong>in</strong> purpose of a project manager is to create a tailored methodology <strong>and</strong><br />

procedures for <strong>the</strong> implementation, <strong>in</strong> such a way that <strong>the</strong> employees who will need to change<br />

<strong>the</strong>ir work procedures <strong>and</strong> habits will not feel obstructed or confused.<br />

Most companies use <strong>the</strong> same basic knowledge <strong>and</strong> procedures for <strong>the</strong> strategic<br />

plann<strong>in</strong>g <strong>and</strong> project management implementation, as <strong>the</strong>se tools are limited. The role of <strong>the</strong><br />

project manager is to make <strong>the</strong> difference. He is <strong>the</strong> one who grants <strong>the</strong> success of <strong>the</strong> project<br />

<strong>and</strong> br<strong>in</strong>gs all <strong>in</strong>volved decision mak<strong>in</strong>g factors <strong>and</strong> operational levels at <strong>the</strong> same table. His<br />

ability to manage <strong>the</strong> exist<strong>in</strong>g knowledge base <strong>and</strong> manage changes will make <strong>the</strong> difference<br />

dur<strong>in</strong>g <strong>the</strong> implementation, this be<strong>in</strong>g <strong>the</strong> ma<strong>in</strong> reason why <strong>the</strong> companies are successful or<br />

not even if we are all practically bas<strong>in</strong>g our methodologies on <strong>the</strong> same knowledge base.<br />

An ideal learn<strong>in</strong>g cycle for all <strong>the</strong> <strong>in</strong>volved project members would be obta<strong>in</strong>ed by<br />

<strong>in</strong>dividual tra<strong>in</strong><strong>in</strong>g of each employee us<strong>in</strong>g <strong>the</strong> results of <strong>the</strong> project manager’s analysis <strong>in</strong><br />

such a way that he would be educated <strong>and</strong> presented with <strong>the</strong> ways <strong>and</strong> options to manage<br />

risk, benchmark <strong>and</strong> cont<strong>in</strong>uous improvement. Unfortunately <strong>the</strong> time <strong>and</strong> cost factors of <strong>the</strong><br />

project will not allow <strong>the</strong> project manager to take such detailed actions <strong>and</strong> actual learn<strong>in</strong>g<br />

will actually be based on <strong>the</strong> on-<strong>the</strong>-job experience of <strong>the</strong> employee, his educational<br />

background <strong>and</strong> knowledge transfer.<br />

The ‘human factors’ make <strong>the</strong> change management one of <strong>the</strong> big failure risks <strong>and</strong><br />

resistance to change is one of <strong>the</strong> most known problems, especially <strong>in</strong> traditional companies.<br />

This resistance to change has different manifestations with<strong>in</strong> <strong>the</strong> organization’s departments,<br />

depend<strong>in</strong>g on <strong>the</strong>ir level of <strong>in</strong>volvement <strong>in</strong> <strong>the</strong> project, expected level of change, work nature<br />

<strong>and</strong> experience.<br />

Statistics show us what is <strong>the</strong> departmental behavior <strong>and</strong> reaction to change <strong>in</strong>side<br />

complex organizations, which are <strong>the</strong> structures that feel most threatened by project<br />

management <strong>and</strong> why, as shown below (resistance to change presented from high to low).<br />

Sales Department: The sales department is always focus<strong>in</strong>g on success <strong>and</strong> bonuses,<br />

<strong>in</strong> each organization. The greatest fear of <strong>the</strong> sales people is that someone else will take<br />

credits for <strong>the</strong> company’s success <strong>and</strong> this will affect <strong>the</strong>ir performance bonuses. This is <strong>the</strong><br />

ma<strong>in</strong> reason why <strong>the</strong> sales department is <strong>the</strong> most change resistant department.<br />

Market<strong>in</strong>g Department: The market<strong>in</strong>g people always fear that <strong>the</strong> project managers<br />

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will be granted market<strong>in</strong>g attributions <strong>and</strong> that <strong>the</strong> customers will address <strong>the</strong> project<br />

managers <strong>in</strong>stead. This is a normal customer behavior <strong>and</strong> <strong>the</strong> reason for that is <strong>the</strong> usual<br />

practice <strong>and</strong> attributions of <strong>the</strong> market<strong>in</strong>g people, as <strong>the</strong>y are only usually <strong>in</strong>volved <strong>in</strong> <strong>the</strong><br />

sales process <strong>and</strong> than <strong>the</strong>y disappear. This is <strong>the</strong> reason why customers prefer talk<strong>in</strong>g to <strong>the</strong><br />

people who will be <strong>in</strong>volved <strong>in</strong> <strong>the</strong> entire project, <strong>in</strong> this case <strong>the</strong> project management team<br />

<strong>and</strong> also <strong>the</strong> source of <strong>the</strong> market<strong>in</strong>g department’s fear.<br />

F<strong>in</strong>ance <strong>and</strong> account<strong>in</strong>g: The ma<strong>in</strong> reason for fear related to <strong>the</strong> f<strong>in</strong>ance <strong>and</strong><br />

account<strong>in</strong>g departments is <strong>the</strong> workload. They consider that project management<br />

implementation will result <strong>in</strong> additional horizontal report<strong>in</strong>g, by this means <strong>in</strong>creas<strong>in</strong>g <strong>the</strong>ir<br />

workload <strong>and</strong> chang<strong>in</strong>g <strong>the</strong> vertical ways to report that <strong>the</strong>y are used to.<br />

Procurement: The procurement people want to be <strong>in</strong> charge of <strong>the</strong> entire procurement<br />

process <strong>and</strong> consider that <strong>the</strong> implementation of a project management system will also br<strong>in</strong>g<br />

a parallel procurement system, bypass<strong>in</strong>g <strong>the</strong>ir responsibilities <strong>and</strong> overview.<br />

Human resources: The HR department is usually neutral to project management<br />

implementation. Their only fear is that <strong>the</strong>y will have to drastically change <strong>the</strong>ir tra<strong>in</strong><strong>in</strong>g<br />

courses <strong>in</strong> order to meet <strong>the</strong> new project management methodology, which makes <strong>the</strong>m a little<br />

uncomfortable because of a bigger workload.<br />

Manufactur<strong>in</strong>g: The manufactur<strong>in</strong>g department opposes less resistance as <strong>the</strong>y are<br />

used to project based work<strong>in</strong>g. Even though production is not a project based process <strong>the</strong>re<br />

are often various certification projects <strong>in</strong> which <strong>the</strong>y take part, ma<strong>in</strong>tenance projects <strong>and</strong> so<br />

on.<br />

Eng<strong>in</strong>eer<strong>in</strong>g, R&D, IT: These departments will always be <strong>the</strong> ones who oppose fast<br />

no resistance to <strong>the</strong> implementation of project management procedures, techniques <strong>and</strong><br />

methodology as <strong>the</strong>y are project-driven departments by default. Project management is<br />

viewed here as a necessity.<br />

The necessity to underst<strong>and</strong> resistance to change is imperative if we want <strong>the</strong> project<br />

to be successful. People tend to be resistant to change especially when <strong>the</strong>y are satisfied with<br />

<strong>the</strong> work<strong>in</strong>g environment but not only. Even if <strong>the</strong> people need a change <strong>in</strong> <strong>the</strong>ir workflow or<br />

environment <strong>the</strong> project managers’ ability to demonstrate <strong>and</strong> conv<strong>in</strong>ce <strong>the</strong>m that <strong>the</strong> change<br />

is possible <strong>and</strong> beneficial is crucial. People usually tend to be reluctant to change, putt<strong>in</strong>g an<br />

accent on th<strong>in</strong>gs <strong>the</strong>y have to give up ra<strong>the</strong>r than <strong>the</strong> added value of <strong>the</strong> process. The<br />

organization as a whole may be will<strong>in</strong>g to change but <strong>the</strong>re will be people who are not<br />

h<strong>and</strong>l<strong>in</strong>g change so easy <strong>and</strong> here comes <strong>in</strong> play <strong>the</strong> management pressure. The management<br />

team has to be conv<strong>in</strong>ced of <strong>the</strong> benefit of change <strong>and</strong> added value, <strong>the</strong>y are never allowed to<br />

ease up on <strong>the</strong> change process, <strong>the</strong>y will sometimes have to put pressure on <strong>the</strong> operational<br />

levels or <strong>the</strong> risk that <strong>the</strong> employees will revert to <strong>the</strong> old habits will grow.<br />

The management team must be able to develop change strategies which will allow <strong>the</strong><br />

organization to align itself easy to <strong>the</strong> change process <strong>and</strong> <strong>the</strong> only way of accomplish<strong>in</strong>g this<br />

goal is to clearly underst<strong>and</strong> why should <strong>the</strong> employees take part at <strong>the</strong> change process <strong>and</strong><br />

present this <strong>in</strong> an attractive <strong>and</strong> persuasive way.<br />

These are <strong>the</strong> reasons why it’s often said that projects which <strong>in</strong>volve change<br />

management are actually <strong>the</strong> most difficult projects to h<strong>and</strong>le by <strong>the</strong> project management<br />

team. The human factor is essential <strong>in</strong> change management <strong>and</strong> <strong>the</strong> only way to achieve<br />

success <strong>in</strong> such a project is to identify some key-factors that will grant <strong>the</strong> project members<br />

cooperation <strong>and</strong> <strong>the</strong> project’s success:<br />

- Identify<strong>in</strong>g <strong>the</strong> most common reasons for change management <strong>and</strong> <strong>the</strong>ir source<br />

- Identify<strong>in</strong>g ways to overcome <strong>the</strong> resistance to change<br />

- Apply<strong>in</strong>g <strong>the</strong> change management pr<strong>in</strong>ciples <strong>and</strong> procedures to <strong>in</strong>sure <strong>the</strong> creation of a<br />

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valid project management environment<br />

Once <strong>the</strong>se key-factors were identified <strong>the</strong> departmental <strong>and</strong> human resistance can be<br />

overcome <strong>and</strong> <strong>the</strong> project can be implemented.<br />

4.2 STRATEGIC PLANNING AND RISK MANAGEMENT<br />

At <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of each project <strong>the</strong> project manager <strong>and</strong> his team are mak<strong>in</strong>g a risk<br />

analysis. This step of <strong>the</strong> project strategic plann<strong>in</strong>g is crucial for identify<strong>in</strong>g <strong>the</strong> ma<strong>in</strong><br />

problems, which may occur dur<strong>in</strong>g <strong>the</strong> completion of <strong>the</strong> milestones.<br />

4.3 STRATEGIC PLANNING<br />

Strategic plann<strong>in</strong>g is <strong>the</strong> process of identification <strong>and</strong> implementation of procedures<br />

with<strong>in</strong> an organization <strong>in</strong> order to achieve its future direction <strong>in</strong> a dynamic environment, be<strong>in</strong>g<br />

a key-process for <strong>the</strong> company’s adaptability capability. The result<strong>in</strong>g policies <strong>and</strong> procedures<br />

are top-down applicable to all organizational levels.<br />

The ma<strong>in</strong> goal of an organization is to supply competitive services or products, be<strong>in</strong>g<br />

responsive to <strong>the</strong> customer dem<strong>and</strong>s <strong>and</strong> flexible <strong>in</strong> <strong>the</strong> environment where it operates. By<br />

achiev<strong>in</strong>g <strong>the</strong>se goals <strong>the</strong> company is able to survive on a long run. A good underst<strong>and</strong><strong>in</strong>g of<br />

<strong>the</strong> market dem<strong>and</strong>s <strong>and</strong> a precise formulation of <strong>the</strong> future path of <strong>the</strong> company are crucial<br />

components of <strong>the</strong> strategic plann<strong>in</strong>g kick-off.<br />

The formulation process is always <strong>the</strong> responsibility of <strong>the</strong> top-management <strong>and</strong> its<br />

outputs will be transferred <strong>in</strong> form of a plan to <strong>the</strong> middle management. The middle<br />

management is responsible with <strong>the</strong> implementation of <strong>the</strong> strategic plann<strong>in</strong>g, <strong>the</strong> second<br />

phase, which presumes a very good underst<strong>and</strong><strong>in</strong>g of <strong>the</strong> economic environment, market<br />

position, opportunities, threats, company weaknesses <strong>and</strong> strength.<br />

Project management comes here <strong>in</strong> play as a plann<strong>in</strong>g, analyze <strong>and</strong> implementation<br />

tool to help middle management achieve <strong>the</strong> goals. Because <strong>the</strong> implementation process<br />

<strong>in</strong>volves all <strong>the</strong> management <strong>and</strong> functional company levels, <strong>the</strong> middle management has to<br />

<strong>in</strong>tegrate <strong>the</strong> new procedures <strong>and</strong> policies <strong>and</strong> achieve a efficient, smooth fulfillment of its<br />

task.<br />

Integration management is one of <strong>the</strong> ma<strong>in</strong> competencies of a project management<br />

team. Their ma<strong>in</strong> objective is to develop an implementation methodology that will provide <strong>the</strong><br />

organization with consistency of <strong>the</strong>ir actions <strong>in</strong> <strong>the</strong> execution phase. The project<br />

management tools used to achieve this goal are as follows:<br />

Functional & Management Basel<strong>in</strong>es<br />

Project Def<strong>in</strong>ition Process<br />

Technical Basel<strong>in</strong>e<br />

F<strong>in</strong>ancial Basel<strong>in</strong>e & Metrics (identifies how <strong>the</strong> costs will be analyzed,<br />

variances expla<strong>in</strong>ed <strong>and</strong> how will <strong>the</strong> report<strong>in</strong>g be done)<br />

Technical Specifications<br />

WBS – Work Breakdown Structure<br />

Schedules<br />

Spend<strong>in</strong>g Curve<br />

Resumes (of <strong>the</strong> <strong>in</strong>volved project members)<br />

Policies <strong>and</strong> Procedures<br />

The organization for <strong>the</strong> Project<br />

RAMs – Responsibility Assignment matrices<br />

One o<strong>the</strong>r benefit of <strong>the</strong> strategic plann<strong>in</strong>g is that it provides st<strong>and</strong>ardized <strong>and</strong> unitary<br />

communication tools across <strong>the</strong> organizational levels, between functional units but also on a<br />

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vertical loop (top-down / bottom-up).<br />

By offer<strong>in</strong>g good communication tools, <strong>the</strong> strategic plann<strong>in</strong>g process will offer each<br />

organizational level a better <strong>in</strong>formation flow, mak<strong>in</strong>g each ‘actor’ aware of <strong>the</strong> reason for<br />

change, elim<strong>in</strong>at<strong>in</strong>g <strong>the</strong> fear of unknown <strong>and</strong> reduc<strong>in</strong>g <strong>the</strong> employees’ reluctance to change.<br />

The last <strong>and</strong> probably <strong>the</strong> most important advantage is relate to <strong>the</strong> way <strong>the</strong> plann<strong>in</strong>g is done,<br />

always based on simple <strong>and</strong> logical processes. The methodology must be clear <strong>and</strong> all actions<br />

presented must be based on a logical decision-mak<strong>in</strong>g process, with a clear underst<strong>and</strong><strong>in</strong>g of<br />

<strong>the</strong> objectives.<br />

A long-term cont<strong>in</strong>uously applied strategic plann<strong>in</strong>g management methodology will<br />

affect <strong>the</strong> profitability of <strong>the</strong> company <strong>and</strong> provide a competitive advantage for <strong>the</strong><br />

organization, serv<strong>in</strong>g <strong>the</strong> direct <strong>in</strong>terests of <strong>the</strong> stakeholders (shareholders, employees,<br />

creditors, suppliers). A well-developed senior project management methodology will specify<br />

<strong>the</strong> means of address<strong>in</strong>g <strong>the</strong> stakeholders <strong>and</strong> which climate should best describe this<br />

environment.<br />

In <strong>the</strong> strategic plann<strong>in</strong>g process <strong>the</strong> project team will have to pay extra attention to <strong>the</strong><br />

economic environment <strong>and</strong> how will it affect <strong>the</strong> course of <strong>the</strong> project by consider<strong>in</strong>g<br />

<strong>in</strong>dicators like <strong>in</strong>flation, cost of capital (what are <strong>the</strong> <strong>in</strong>volved costs to solve a potential<br />

temporary cash flow problem), forward pric<strong>in</strong>g rates (what will be <strong>the</strong> costs trend over <strong>the</strong><br />

next years) <strong>and</strong> quality of cost estimates (how accurate are <strong>the</strong> estimates).<br />

The critical success factors for strategic plann<strong>in</strong>g for project management are a sum<br />

of all those actions that must be performed <strong>in</strong> order to achieve <strong>the</strong> long-term goals <strong>and</strong> <strong>the</strong><br />

<strong>in</strong>ability to accomplish all of <strong>the</strong>se factors will most likely result <strong>in</strong> a negative effect on <strong>the</strong><br />

company’s strategic position on <strong>the</strong> market.<br />

Based on previous implementation experience <strong>the</strong> most common problems that <strong>the</strong><br />

project team will encounter are:<br />

There’s scope creep <strong>in</strong> every project <strong>and</strong> no way to avoid it.<br />

Completion dates are set before project scope <strong>and</strong> requirements have been agreed<br />

upon.<br />

Detailed project plans identify<strong>in</strong>g all of <strong>the</strong> project’s activities, tasks, <strong>and</strong> subtasks<br />

are not available.<br />

Projects emphasize deadl<strong>in</strong>es. We should emphasize milestones <strong>and</strong> quality <strong>and</strong><br />

not time.<br />

Senior managers don’t always allow us to use pure project management<br />

techniques. Too many of <strong>the</strong>m are still date driven <strong>in</strong>stead of requirements driven.<br />

Orig<strong>in</strong>al target dates should be used only for broad plann<strong>in</strong>g.<br />

Project management techniques from <strong>the</strong> 1960s are still be<strong>in</strong>g used on most<br />

projects. (Strategic plann<strong>in</strong>g for project management us<strong>in</strong>g a project management<br />

maturity model, USA 2009, by John Wiley)<br />

4.4 RISK ANALYSIS<br />

The scope of <strong>the</strong> risk analysis is not only to identify <strong>the</strong> potential situations, which will<br />

affect <strong>the</strong> implementation process <strong>and</strong> setbacks on achiev<strong>in</strong>g <strong>the</strong> goals, but also to create<br />

specific action-plans <strong>and</strong> procedures that will elim<strong>in</strong>ate/dim<strong>in</strong>ish <strong>the</strong> effects of <strong>the</strong> factors.<br />

Obviously <strong>the</strong> team will not be able to identify all <strong>the</strong> risks <strong>and</strong> situations that may<br />

occur <strong>and</strong>, more than that, <strong>the</strong> history shows us that some of <strong>the</strong> important risks will be<br />

anticipated but not considered. There are also problems that will occur simply from<br />

misconception <strong>and</strong> <strong>the</strong> ma<strong>in</strong> cause for this behavior is to consider that all problems have only<br />

one cure. A good project management strategic plann<strong>in</strong>g <strong>and</strong> risk analysis cannot guarantee<br />

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<strong>the</strong> success of <strong>the</strong> project <strong>and</strong> a smooth implementation road, but it can level <strong>the</strong> bumps on <strong>the</strong><br />

way, mak<strong>in</strong>g <strong>the</strong> decision-tak<strong>in</strong>g process easier <strong>and</strong> safer.<br />

4.5 RISK TREATMENT<br />

Once <strong>the</strong> risk identification phase is completed <strong>the</strong> project team will have to determ<strong>in</strong>e<br />

what are <strong>the</strong> correct actions <strong>and</strong> responses to be taken <strong>in</strong> order to m<strong>in</strong>imize <strong>the</strong> overall risk<br />

exposure for <strong>the</strong> identified risks. It is obvious that unless <strong>the</strong> correct actions are taken to treat<br />

<strong>the</strong> risk, <strong>the</strong> entire risk assessment process has been wasted. The risk treatment process<br />

practically converts all <strong>the</strong> identified risks <strong>in</strong> <strong>the</strong> risk analysis phase of <strong>the</strong> project <strong>in</strong>to<br />

practical actions <strong>and</strong> schemes which will elim<strong>in</strong>ate, m<strong>in</strong>imize or redirect <strong>the</strong> risk effects.<br />

The project risks prioritization will be made based on a sum of rat<strong>in</strong>gs allocated dur<strong>in</strong>g<br />

<strong>the</strong> risk analysis phase of <strong>the</strong> project. The risk classification is usually made as follows:<br />

Extreme Risk. The project team will have to focus on avoid<strong>in</strong>g this risk category, if<br />

possible. If <strong>the</strong>re are no options to avoid this risks completely, <strong>the</strong> project management team<br />

will have to focus on reduc<strong>in</strong>g <strong>the</strong> likelihood of <strong>the</strong> risk occurrence, reduc<strong>in</strong>g its impact on <strong>the</strong><br />

project or to transfer / share <strong>the</strong> residual risk<br />

Problems are risks with a high likelihood to happen but characterized by a low impact<br />

on <strong>the</strong> project. In order to address this risk category <strong>the</strong> management will usually improve <strong>the</strong><br />

work procedures <strong>and</strong> try to elim<strong>in</strong>ate or reduce its frequency.<br />

Catastrophes are those risks which have a low likelihood but high impact on <strong>the</strong><br />

project. This risk category is usually addressed by transferr<strong>in</strong>g <strong>the</strong> risk to <strong>in</strong>surance<br />

companies <strong>and</strong> <strong>the</strong> development of crisis management plans.<br />

Rout<strong>in</strong>e risk category are risks that will be managed on-<strong>the</strong>-spot, usually with a<br />

moderate impact <strong>and</strong> a r<strong>and</strong>om occurrence.<br />

The next step after <strong>the</strong> risk identification <strong>and</strong> classification is to develop a general plan<br />

to address <strong>the</strong>se risks. Such a plan will consider offer<strong>in</strong>g general responses for some of <strong>the</strong><br />

risk categories <strong>and</strong> specific responses, depend<strong>in</strong>g on <strong>the</strong> risk type. Usually <strong>the</strong> extreme, high<br />

<strong>and</strong> medium risks will be especially addressed by <strong>the</strong> project team, us<strong>in</strong>g tools like<br />

bra<strong>in</strong>storm<strong>in</strong>g, previous experience <strong>and</strong> knowledge, evaluation of past projects. This review<br />

will have as output a list of responses to risk. For particular risks with a high impact on <strong>the</strong><br />

project <strong>and</strong> medium-high likelihood <strong>the</strong> project team will usually describe <strong>in</strong> detail <strong>the</strong> actions<br />

to be taken <strong>and</strong> when would be <strong>the</strong> best appropriate time to react so that <strong>the</strong> effects are<br />

m<strong>in</strong>imized. These responses are chosen from a list of potential actions after a trade-off<br />

between <strong>the</strong> project members, consider<strong>in</strong>g <strong>the</strong> <strong>in</strong>volved action cost. For each action plan <strong>and</strong><br />

options list it is recommended that <strong>the</strong> project management team considers a benefit-cost<br />

analysis. They will have to provide <strong>the</strong> team members a list of trigger-po<strong>in</strong>ts for <strong>the</strong> actions<br />

<strong>and</strong>, if necessary, a follow up procedure which will <strong>in</strong>sure that <strong>the</strong> reaction has m<strong>in</strong>imized <strong>the</strong><br />

impact or <strong>the</strong> residual risk is under control.<br />

In order to be able to create a good risk treatment plan we have to take <strong>in</strong>to account a<br />

sum of factors as follows:<br />

we have to categorize our risks depend<strong>in</strong>g on <strong>the</strong>ir impact on <strong>the</strong> project (e.g. extreme,<br />

high, medium risk)<br />

we have to evaluate <strong>and</strong> assign our options ‘<strong>in</strong> case of…’<br />

evaluate what are <strong>the</strong> costs, benefits <strong>and</strong> downside for each option<br />

select optimal options for <strong>the</strong> project accord<strong>in</strong>g to <strong>the</strong> previous analysis <strong>and</strong> develop<br />

<strong>the</strong> detailed Risk Action Plan<br />

Make sure you have allocated extra needed resources (human, technical, budget…) <strong>in</strong><br />

order to be able to susta<strong>in</strong> your Risk Action Plan<br />

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4.5.1 RISK ACTION PLAN<br />

The ma<strong>in</strong> purpose of <strong>the</strong> Risk Action Plan is to po<strong>in</strong>t out available actions / options for<br />

each major risk of <strong>the</strong> project, to document <strong>in</strong> detail what are <strong>the</strong> risks, available action plans<br />

to suppress <strong>the</strong> effect of each risk <strong>and</strong> what are <strong>the</strong> effects of each action plan.<br />

Each action will affect one of <strong>the</strong> three key project coord<strong>in</strong>ates: cost, schedule or<br />

scope. The detailed action plan should po<strong>in</strong>t out <strong>the</strong> effects of each response, so that <strong>the</strong><br />

project team is aware of <strong>the</strong> impact of <strong>the</strong>ir actions over <strong>the</strong> project. Trade-offs will be <strong>in</strong> this<br />

case required.<br />

The risk action plan is part of <strong>the</strong> project plans <strong>and</strong> has to be <strong>in</strong>tegrated with <strong>the</strong><br />

company’s management procedures <strong>and</strong> policies. This plan will be managed exactly as any<br />

o<strong>the</strong>r project activity <strong>and</strong> has to be correlated with <strong>the</strong> exist<strong>in</strong>g procedures for budget<strong>in</strong>g,<br />

resource allocation, project, asset, health, <strong>in</strong>surance, environmental <strong>and</strong> human resources<br />

management or any o<strong>the</strong>r exist<strong>in</strong>g <strong>in</strong>ternal procedures <strong>and</strong> policies.<br />

4.5.2 RISK TREATMENT STRATEGIES<br />

The project team will be able to choose <strong>the</strong> best risk treatment strategy only if <strong>the</strong>y can<br />

rely on a detailed analysis over <strong>the</strong> impact of each option on <strong>the</strong> organization. If <strong>the</strong> risk<br />

occurred <strong>the</strong>y have to be aware of <strong>the</strong> potential benefits <strong>and</strong> costs of each action that will<br />

potentially reduce <strong>the</strong> risk impact, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> direct <strong>and</strong> <strong>in</strong>direct costs <strong>and</strong> effects of<br />

potential delays or supplemental resource allocation.<br />

Generally speak<strong>in</strong>g <strong>the</strong> risk treatment strategies are developed based on each type of<br />

project. Though it is impossible to develop a general applicable risk treatment plan for every<br />

project <strong>the</strong> major guidel<strong>in</strong>es <strong>and</strong> strategies have to consider <strong>the</strong> risk prevention / avoidance,<br />

impact mitigation, risk shar<strong>in</strong>g, risk <strong>in</strong>surance <strong>and</strong> risk retention. By correctly identify<strong>in</strong>g<br />

<strong>the</strong>se risk / response categories <strong>the</strong> organization is able to determ<strong>in</strong>e at what level is it<br />

prepared to tolerate risk <strong>and</strong> based on <strong>the</strong>ir corporate culture <strong>and</strong> <strong>in</strong>ternal policies <strong>the</strong> senior<br />

management can decide toge<strong>the</strong>r with <strong>the</strong> project manager how far <strong>the</strong>se action should be<br />

comb<strong>in</strong>ed to be implemented <strong>in</strong> <strong>the</strong> project frame.<br />

In order to elim<strong>in</strong>ate / reduce <strong>the</strong> risk sources <strong>the</strong> project team will need to develop<br />

prevention strategies. The ma<strong>in</strong> available tools for risk prevention consist of alternative<br />

approaches, improvement of <strong>the</strong> policies, procedural changes, better tra<strong>in</strong><strong>in</strong>g for <strong>the</strong> project<br />

team members, detailed process plann<strong>in</strong>g, protective systems development, quality assurance<br />

procedures, regular audits <strong>and</strong> control procedures.<br />

By risk avoidance <strong>the</strong> project team is expected to identify unaccepted risks <strong>in</strong> <strong>the</strong><br />

project <strong>and</strong> develop <strong>the</strong> project plan accord<strong>in</strong>gly, so that <strong>the</strong>se particular undesired risks are<br />

completely avoided.<br />

The risk analysis is usually part of <strong>the</strong> contract <strong>and</strong> risk avoidance measures are<br />

usually <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> contract, toge<strong>the</strong>r with <strong>the</strong> countermeasures. By consider<strong>in</strong>g <strong>the</strong>se<br />

elements as part of <strong>the</strong> contract <strong>the</strong> project <strong>in</strong>volved parties will get a general feel on <strong>the</strong><br />

potential risk factors <strong>and</strong> be able to agree on <strong>the</strong> level of risk shar<strong>in</strong>g.<br />

Some particular risks cannot be avoided, especially those risks result<strong>in</strong>g from external<br />

factors as wea<strong>the</strong>r conditions or economic environment.<br />

Impact mitigation deals with <strong>the</strong> prevention strategies to dim<strong>in</strong>ish <strong>the</strong> impact of <strong>the</strong>se<br />

risks on <strong>the</strong> project, ensur<strong>in</strong>g that consequences on <strong>the</strong> organization will be m<strong>in</strong>imized.<br />

Some of <strong>the</strong> most important components of <strong>the</strong> impact mitigation is cont<strong>in</strong>gency<br />

plann<strong>in</strong>g, crisis management <strong>and</strong> disaster recovery plans. These strategies are not creat<strong>in</strong>g<br />

new risk prevention responses, as <strong>in</strong> <strong>the</strong> previous project phase, as <strong>the</strong>y are based on <strong>the</strong><br />

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results of <strong>the</strong> previous analysis. Insurance is one of <strong>the</strong> most commonly used impact<br />

mitigation strategy, as it is transferr<strong>in</strong>g <strong>the</strong> risk factors to a third party.<br />

Risk transfer usually impacts <strong>the</strong> project costs. The basic pr<strong>in</strong>ciple of risk shar<strong>in</strong>g is<br />

that risks should be h<strong>and</strong>led <strong>in</strong> a project by that party which is capable of best manag<strong>in</strong>g <strong>and</strong><br />

controll<strong>in</strong>g <strong>the</strong> risk. Contracts are <strong>the</strong> ma<strong>in</strong> tool to allocate risks <strong>and</strong> share <strong>the</strong>m between<br />

project members. Shar<strong>in</strong>g <strong>the</strong> risk with a third party (e.g. supplier) does not necessarily<br />

transfer this risk completely <strong>and</strong> does also not necessarily elim<strong>in</strong>ate this risk. It may happen<br />

that <strong>the</strong> risk still occurs but <strong>the</strong> responsibility is transferred to <strong>the</strong> contractor, transform<strong>in</strong>g it<br />

<strong>in</strong>to a ‘contractor performance’ failure. Here comes <strong>in</strong> play <strong>the</strong> ability of <strong>the</strong> contractor to<br />

manage <strong>and</strong> suppress risk. If <strong>the</strong> contractor does not have a risk management plan <strong>in</strong> place or<br />

a limited ability to manage risks it is likely that supplemental risks will result, lead<strong>in</strong>g <strong>the</strong><br />

project to a crisis situation. The risk assessment phase is <strong>the</strong> ma<strong>in</strong> tool to identify which party<br />

of <strong>the</strong> contract is better at manag<strong>in</strong>g risks <strong>and</strong> based on this analysis <strong>the</strong> project team will be<br />

able to develop a risk shar<strong>in</strong>g plan which will be <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> contract. A proper analysis<br />

will identify <strong>the</strong> risk consequences <strong>and</strong> help m<strong>in</strong>imiz<strong>in</strong>g <strong>the</strong> costs for tak<strong>in</strong>g <strong>the</strong> risks.<br />

Insurance is one of <strong>the</strong> most used <strong>and</strong> well-known risk shar<strong>in</strong>g strategies <strong>and</strong> it usually<br />

addresses physical assets <strong>and</strong> some commercial risks, those risks that have a low probability<br />

but great impact on <strong>the</strong> project.<br />

Risk retention addresses those risks that cannot be transferred or shared. This risk<br />

category will be extensively analyzed by <strong>the</strong> organization <strong>and</strong> a detailed risk management<br />

plan must be developed <strong>in</strong> order to m<strong>in</strong>imize <strong>the</strong> effects of <strong>the</strong>se events. The project<br />

management team will have to be able to supply <strong>the</strong> senior management with a<br />

comprehensive <strong>and</strong> feasible action plan for such risks <strong>and</strong> a detailed analysis on <strong>the</strong>ir impact<br />

on <strong>the</strong> project. The project management team have to take particular care to implement<br />

reta<strong>in</strong>ed risk prevention <strong>and</strong> control strategies to ensure that <strong>the</strong> residual risk rema<strong>in</strong><strong>in</strong>g will<br />

be kept at an acceptable level.<br />

CONCLUSIONS<br />

What is success? When is a project considered successful?<br />

One of <strong>the</strong> challenges of <strong>the</strong> project team, besides identify<strong>in</strong>g <strong>the</strong> risks <strong>and</strong> reaction<br />

plans, is to set up <strong>the</strong> Project’s KPI’s (Key Performance Indicators). The key performance<br />

<strong>in</strong>dicators will be used to evaluate <strong>the</strong> project management implementation process. Once<br />

<strong>the</strong>se <strong>in</strong>dicators are identified <strong>and</strong> set, obviously toge<strong>the</strong>r with <strong>the</strong> customer, we have created<br />

a way to measure <strong>the</strong> project’s success.<br />

A big problem <strong>in</strong> project implementation <strong>and</strong> success measurement comes from <strong>the</strong><br />

next simple question: ‘When is our project considered successful <strong>and</strong> what do we mean by<br />

success?’. Is a project successful when at it’s completion we have achieved 90% to 100% of<br />

<strong>the</strong> goals? Is it successful if <strong>the</strong> goals were only 60% met but <strong>the</strong> customer is satisfied <strong>and</strong><br />

wants to develop new projects with <strong>the</strong> company <strong>and</strong> <strong>the</strong> project management team? The<br />

answer for <strong>the</strong> this questions is simple: <strong>the</strong> managers <strong>and</strong> customers usually set unachievable<br />

targets (80%-90% success) <strong>and</strong>, more than that, <strong>the</strong> success is perceived relatively to each<br />

<strong>in</strong>volved party’s expectations <strong>and</strong> feel<strong>in</strong>gs. It might be <strong>the</strong> case when <strong>the</strong> success of <strong>the</strong><br />

project, measured <strong>in</strong> relation with <strong>the</strong> plann<strong>in</strong>g, <strong>in</strong>itial scope <strong>and</strong> KPI’s has a rate of 60% but<br />

<strong>the</strong> customer is more than satisfied. It usually happens so when <strong>the</strong> project team has set an<br />

<strong>in</strong>itial project scope <strong>and</strong>, even though this <strong>in</strong>itial scope was not achieved, ano<strong>the</strong>r parallel <strong>and</strong><br />

not forecasted scope was <strong>the</strong> output.<br />

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As we can see, project management does not guarantee success or scope achievement<br />

but it will offer tools to plan, forecast, manage, control <strong>and</strong> evaluate <strong>the</strong> projects. Project<br />

managers will supply detailed project documentation, extensive <strong>and</strong> comprehensive detailed<br />

documentation on each project phase, <strong>in</strong>clud<strong>in</strong>g several reaction options <strong>in</strong> relation to each<br />

type of risk <strong>and</strong> a deep <strong>in</strong>side on <strong>the</strong> effects, based on a rigorous cost-benefit analysis.<br />

REFERENCES<br />

Project risk management is a topic of major current <strong>in</strong>terest. Many government<br />

agencies <strong>and</strong> most of <strong>the</strong> professional project management associations around <strong>the</strong> world are<br />

actively address<strong>in</strong>g it, <strong>and</strong> many relevant st<strong>and</strong>ards are existent or be<strong>in</strong>g developed. Some<br />

examples from <strong>the</strong> many approaches <strong>in</strong> use <strong>in</strong>clude:<br />

1. Project Management Institute (PMI), USA (2011), Project Management Body of<br />

Knowledge<br />

2. Association for Project Management, UK (1997), PRAM Guide;<br />

3. AS/NZS 4360 (2004), Risk Management, St<strong>and</strong>ards Association of Australia;<br />

4. IEC 62198 (2001), Project Risk Management—Application Guidel<strong>in</strong>es;<br />

5. Office of Government Commerce (OGC), UK (2002), Management of Risk; <strong>and</strong><br />

6. Treasury Board of Canada (2001), Integrated Risk Management Framework.<br />

7. The Chang<strong>in</strong>g Environment of Bus<strong>in</strong>ess A Managerial Approach, 4th Ed., by G.<br />

Starl<strong>in</strong>g © 1995.<br />

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THE USE OF E-BANKING BY THE BRANCHES OF SECOND-LEVEL BANKS IN<br />

KORÇA (ALBANIA): OPPORTUNITY AND CHALLENGES<br />

Elda Dollija;<br />

University “Fan S. Noli”, Korçe, Albania<br />

Majl<strong>in</strong>da Bello;<br />

University “Fan S. Noli”, Korçe, Albania<br />

Gentisa Furxhi;<br />

University “Fan S. Noli”, Korçe, Albania<br />

ABSTRACT<br />

E-bank<strong>in</strong>g is a relatively new service offered by second-level banks <strong>in</strong> Albania. The<br />

use of this product on one side br<strong>in</strong>gs enormous advantages <strong>and</strong> benefits for both banks <strong>and</strong><br />

customers, but on <strong>the</strong> o<strong>the</strong>r side it is associated with enormous barriers <strong>and</strong> challenges too.<br />

The purpose of this paper is to show how much <strong>and</strong> how <strong>the</strong> branches of second-level banks<br />

that are situated <strong>in</strong> Korça (Albania) are us<strong>in</strong>g e-bank<strong>in</strong>g, <strong>the</strong> advantages <strong>and</strong> <strong>the</strong> benefits of<br />

this service, <strong>the</strong> tendency of offer<strong>in</strong>g <strong>and</strong> <strong>the</strong> trend of sales <strong>and</strong> <strong>the</strong> challenges <strong>the</strong> secondlevel<br />

banks have to face with.<br />

S<strong>in</strong>ce e-bank<strong>in</strong>g is a service offered by all branches of <strong>the</strong> same bank, exam<strong>in</strong><strong>in</strong>g only<br />

<strong>the</strong>ir branches <strong>in</strong> Korça, we can make a generalization <strong>in</strong> national level for <strong>the</strong> services<br />

offered by e-bank<strong>in</strong>g, while rema<strong>in</strong> specific to <strong>the</strong> city of Korca <strong>the</strong> characteristics of sales of<br />

this service such as: <strong>the</strong> tendency of sales, barriers <strong>and</strong> challenges, that <strong>the</strong> branches of <strong>the</strong>se<br />

banks, are fac<strong>in</strong>g with.<br />

To realize this paper, a questionnaire with six questions was prepared <strong>and</strong> presented<br />

to <strong>the</strong> banks. Each branch used to complete it referr<strong>in</strong>g to <strong>the</strong> different aspects of offer<strong>in</strong>g <strong>and</strong><br />

sell<strong>in</strong>g of e-bank<strong>in</strong>g, its opportunities <strong>and</strong> challenges.<br />

Key words: e-bus<strong>in</strong>ess, e-bank<strong>in</strong>g, <strong>in</strong>ternet, ICTs, opportunities<br />

INTRODUCTION<br />

We live <strong>in</strong> a new era, called “<strong>the</strong> era of technology <strong>and</strong> <strong>the</strong> <strong>in</strong>ternet”. Both technology<br />

<strong>and</strong> <strong>the</strong> <strong>in</strong>ternet have greatly <strong>in</strong>fluenced our way of behav<strong>in</strong>g <strong>and</strong> liv<strong>in</strong>g, by offer<strong>in</strong>g new<br />

opportunities <strong>and</strong> challenges. So technology <strong>and</strong> <strong>the</strong> <strong>in</strong>ternet have facilitated many procedures<br />

<strong>and</strong> activities that previously required more time <strong>and</strong> expense. And now, by stay<strong>in</strong>g cozy,<br />

sitt<strong>in</strong>g <strong>in</strong> our office or at home, at every moment we are free, we have <strong>the</strong> chance to perform<br />

many operations that previously were ask to present <strong>in</strong> a certa<strong>in</strong> place <strong>and</strong> at a certa<strong>in</strong> time,<br />

be<strong>in</strong>g limited physically <strong>and</strong> temporally. But even this, <strong>in</strong> turn, requires large <strong>in</strong>vestments <strong>in</strong><br />

f<strong>in</strong>ancial <strong>and</strong> knowledge.<br />

The number of <strong>the</strong> users of <strong>in</strong>ternet <strong>and</strong> ICT’s products <strong>and</strong> services <strong>and</strong> <strong>the</strong>ir <strong>in</strong>terest<br />

is grow<strong>in</strong>g more <strong>and</strong> more. Bus<strong>in</strong>esses, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, as <strong>the</strong> offers of <strong>the</strong>se new products<br />

<strong>and</strong> services, need to exploit <strong>the</strong>se opportunities to satisfy <strong>the</strong> new need <strong>and</strong> dem<strong>and</strong>s of <strong>the</strong><br />

consumers. Bus<strong>in</strong>esses <strong>and</strong> consumers are <strong>in</strong>terested <strong>in</strong> <strong>the</strong>se products <strong>and</strong> services <strong>and</strong> <strong>the</strong>y<br />

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are try<strong>in</strong>g to exploit <strong>the</strong>ir advantages <strong>and</strong> opportunities. But on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, both<br />

bus<strong>in</strong>esses <strong>and</strong> consumers have to overcome many obstacles <strong>and</strong> have to face with many<br />

challenges. Due to grow<strong>in</strong>g <strong>in</strong>terest for <strong>the</strong>se products <strong>and</strong> services, this is an issue that is an<br />

important subject that is attract<strong>in</strong>g <strong>the</strong> attention of many studies.<br />

Different papers <strong>and</strong> statistical studies show that <strong>the</strong> Albanian <strong>in</strong>ternet <strong>and</strong> ITC’s users<br />

are not yet numerous, <strong>and</strong> <strong>the</strong> use of services offered through <strong>the</strong>m, is <strong>in</strong> <strong>the</strong> first steps (Sevani<br />

<strong>and</strong> Bahiti, 2008). This paper will be focused on <strong>the</strong> services offered by <strong>the</strong> <strong>in</strong>ternet <strong>and</strong> ICTs<br />

from <strong>the</strong> second-level banks. To be more accurate, <strong>the</strong> study refers to <strong>the</strong> branches <strong>in</strong> <strong>the</strong> city<br />

of Korça. E-bank<strong>in</strong>g is a new service through <strong>the</strong> use of <strong>the</strong> <strong>in</strong>ternet <strong>and</strong> ITCs offered by <strong>the</strong>se<br />

banks <strong>in</strong> Albania.<br />

To realize this paper we had to develop a questionnaire <strong>and</strong> by analyz<strong>in</strong>g its data we<br />

aim to get <strong>in</strong>formed firstly if <strong>the</strong>se banks offer e-bank<strong>in</strong>g or not. Then if <strong>the</strong> answer to this<br />

question is positive, <strong>the</strong> aim of this study is to get know what k<strong>in</strong>d of e-bank<strong>in</strong>g services are<br />

offered by each bank; if <strong>the</strong>y are satisfied with <strong>the</strong> performance of service sales, what do <strong>the</strong>y<br />

predict about <strong>the</strong> future of e-bank<strong>in</strong>g, who are <strong>the</strong> clients that make a more frequent use of it,<br />

why do <strong>the</strong> clients buy or buy not this service <strong>and</strong> which are <strong>the</strong> challenges <strong>the</strong>y have to face<br />

with, <strong>and</strong> so on.<br />

The <strong>the</strong>oretical part of this study expla<strong>in</strong>s <strong>the</strong> terms such as e-bus<strong>in</strong>ess, e-commerce,<br />

what is <strong>in</strong>ternet <strong>and</strong> ICTs, focus<strong>in</strong>g on two fundamental types of benefits from e-bus<strong>in</strong>ess:<br />

Value Creation or Value Enhancement for one or more of a company’s stakeholder groups;<br />

<strong>and</strong> Lower Costs of provid<strong>in</strong>g goods <strong>and</strong> services to <strong>the</strong> market place. We can assume that <strong>the</strong><br />

benefits are equal for more bus<strong>in</strong>esses but <strong>the</strong> barriers thy have to face with depend on <strong>the</strong><br />

level of ICT’s development of <strong>the</strong> country. Anyway we can summarize that some of <strong>the</strong> most<br />

common barriers <strong>in</strong>clude: unsuitability for <strong>the</strong> type of bus<strong>in</strong>ess; enabl<strong>in</strong>g factors (availability<br />

of ICT skills, qualified personnel, network <strong>in</strong>frastructure); cost factors (ICT equipment <strong>and</strong><br />

networks, software <strong>and</strong> re-organization), security <strong>and</strong> trust factors <strong>and</strong> challenges <strong>in</strong> areas of<br />

management skills, technological capabilities, productivity <strong>and</strong> competitiveness. Than <strong>the</strong><br />

<strong>the</strong>oretical part focuses on banks, <strong>and</strong> particularly <strong>in</strong> those products <strong>and</strong> services that are<br />

enabled by ICTs (Automated Teller Mach<strong>in</strong>es (ATM), Credit Cards, Debit Cards, Smart<br />

Cards, Electronic Funds Transfer (EFT) System, Cheque Transaction Payment System,<br />

Mobile Bank<strong>in</strong>g, Internet Bank<strong>in</strong>g, Telephone Bank<strong>in</strong>g etc.); <strong>and</strong> by <strong>in</strong>ternet (Access account<br />

<strong>in</strong>formation, Review <strong>and</strong> pay bills, Transfer funds, Apply for credit, Trade securities, F<strong>in</strong>d out<br />

if a check was cleared, F<strong>in</strong>d out when a bill is due, Apply for mortgage, Search for <strong>the</strong> best<br />

loan rates, Compare <strong>in</strong>surance policies <strong>and</strong> prices, etc.)<br />

LITERATURE REVIEW<br />

Information <strong>and</strong> Communication Technologies (ICTs) have become an essential part<br />

of our lives. In <strong>the</strong> past decade, <strong>the</strong> use of ICTs throughout <strong>the</strong> society took off with <strong>the</strong><br />

<strong>in</strong>troduction of <strong>the</strong> <strong>in</strong>ternet. Today, because <strong>the</strong> <strong>in</strong>ternet can facilitate <strong>the</strong> quick <strong>and</strong> efficient<br />

movement of <strong>in</strong>formation among trad<strong>in</strong>g partners at a greatly reduced costs, bus<strong>in</strong>ess via <strong>the</strong><br />

<strong>in</strong>ternet or electronic bus<strong>in</strong>ess (e-bus<strong>in</strong>ess) has become one of <strong>the</strong> pr<strong>in</strong>ciples mean of do<strong>in</strong>g<br />

bus<strong>in</strong>ess.<br />

The United K<strong>in</strong>gdom Department of Trade <strong>and</strong> Industry (DTI) describes e-bus<strong>in</strong>ess as:<br />

“When a bus<strong>in</strong>ess has fully <strong>in</strong>tegrated Information <strong>and</strong> Communications Technologies (ICTs)<br />

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<strong>in</strong>to its operations, potentially redesign<strong>in</strong>g its bus<strong>in</strong>ess processes around ICT or completely<br />

re<strong>in</strong>vent<strong>in</strong>g its bus<strong>in</strong>ess model…e-bus<strong>in</strong>ess, is understood to be <strong>the</strong> <strong>in</strong>tegration of all <strong>the</strong>se<br />

activities with <strong>the</strong> <strong>in</strong>ternal process of a bus<strong>in</strong>ess through ICT”.<br />

A summary of some of <strong>the</strong> def<strong>in</strong>itions related to e-bus<strong>in</strong>ess is given below:<br />

“The transformation of key bus<strong>in</strong>ess processes through <strong>the</strong> use of Internet<br />

technologies”. www.ibm.com/ebus<strong>in</strong>ess/<br />

Accord<strong>in</strong>g to Chaffey (2009): “e-bus<strong>in</strong>ess is aimed at enhanc<strong>in</strong>g <strong>the</strong> competitiveness<br />

of an organization by deploy<strong>in</strong>g <strong>in</strong>novative <strong>in</strong>formation <strong>and</strong> communications technology<br />

throughout an organization <strong>and</strong> beyond, through l<strong>in</strong>ks to partners <strong>and</strong> customers. It does not<br />

simply <strong>in</strong>volve us<strong>in</strong>g technology to automate exist<strong>in</strong>g processes, but should also achieve<br />

process transformation by apply<strong>in</strong>g technology to help change <strong>the</strong>se processes.<br />

Canzer (2006), suggests that: “e-bus<strong>in</strong>ess can be def<strong>in</strong>ed as organized effort of<br />

<strong>in</strong>dividuals to produce <strong>and</strong> sell, for profit, products <strong>and</strong> services that satisfy society´s needs<br />

through <strong>the</strong> facilities available on <strong>the</strong> <strong>in</strong>ternet”<br />

There are many more def<strong>in</strong>itions of e-bus<strong>in</strong>ess but we favor those that emphasize <strong>the</strong><br />

fact that <strong>the</strong> ICT technologies are be<strong>in</strong>g used to extend <strong>and</strong>/or develop bus<strong>in</strong>ess systems<br />

with<strong>in</strong> a strategic bus<strong>in</strong>ess framework. This key aspect of any relevant def<strong>in</strong>ition is that whilst<br />

technologies may open new bus<strong>in</strong>ess opportunities, <strong>the</strong>y must be developed for<br />

commercial/bus<strong>in</strong>ess reasons <strong>and</strong> not because <strong>the</strong>y are <strong>the</strong>re!<br />

Most def<strong>in</strong>itions of e-bus<strong>in</strong>ess imply <strong>in</strong>tegrated <strong>and</strong> relatively sophisticated systems<br />

such as those found <strong>in</strong> a true supply cha<strong>in</strong>. They are regarded as show<strong>in</strong>g a dist<strong>in</strong>ct separation<br />

of it from e-commerce (simple web presence, web based order tak<strong>in</strong>g etc.). However, our<br />

def<strong>in</strong>ition of e-bus<strong>in</strong>ess covers <strong>the</strong> full panoply of ICT based bus<strong>in</strong>ess systems that have a<br />

presence outside of <strong>the</strong> company.<br />

Sometimes people use <strong>the</strong> term e-commerce <strong>in</strong>stead of e-bus<strong>in</strong>ess. In a strict sense, e-<br />

bus<strong>in</strong>ess refers to all bus<strong>in</strong>ess activities conducted on <strong>the</strong> <strong>in</strong>ternet by an <strong>in</strong>dividual firm or<br />

<strong>in</strong>dustry. In contrast, e-commerce is a part of e-bus<strong>in</strong>ess; <strong>the</strong> term refers only to <strong>the</strong> activities<br />

<strong>in</strong>volved <strong>in</strong> buy<strong>in</strong>g <strong>and</strong> sell<strong>in</strong>g onl<strong>in</strong>e. These activities may <strong>in</strong>clude identify<strong>in</strong>g suppliers,<br />

select<strong>in</strong>g products or services, mak<strong>in</strong>g purchase commitments, complet<strong>in</strong>g f<strong>in</strong>ancial<br />

transactions, <strong>and</strong> obta<strong>in</strong><strong>in</strong>g service Canzer (2006).<br />

Though <strong>the</strong>re are a grow<strong>in</strong>g number of examples of <strong>the</strong> use o ITCs for e-bus<strong>in</strong>ess <strong>in</strong><br />

develop<strong>in</strong>g countries <strong>the</strong> effects to date are small compared to what is expected to occur<br />

(Riyadh, Akter & Islam, 2009)<br />

As <strong>the</strong> economy of Albania is pick<strong>in</strong>g up <strong>the</strong> service <strong>in</strong>dustry, especially <strong>the</strong> bank<strong>in</strong>g<br />

<strong>in</strong>dustry is extend<strong>in</strong>g <strong>the</strong> national <strong>and</strong> regional coverage to be able to provide <strong>the</strong> needed<br />

f<strong>in</strong>ancial service. In this development it is expected that <strong>the</strong> use of <strong>in</strong>ternet would facilitate <strong>the</strong><br />

adoption of e-bus<strong>in</strong>ess <strong>in</strong> <strong>the</strong> Albania bank<strong>in</strong>g <strong>in</strong>dustry as a means of offer<strong>in</strong>g fast, flexible<br />

<strong>and</strong> cost-effective ways of do<strong>in</strong>g bus<strong>in</strong>ess as well as enhance <strong>the</strong>ir competitiveness. This state<br />

of development will be important especially as volume of trade <strong>in</strong>creases <strong>and</strong> Albania <strong>and</strong><br />

o<strong>the</strong>r develop<strong>in</strong>g countries require fast transfers of monies, payments across cont<strong>in</strong>ents <strong>and</strong><br />

many o<strong>the</strong>r services that promote growth of bus<strong>in</strong>ess.<br />

As with most develop<strong>in</strong>g countries that have pursued economic <strong>and</strong> structural reforms,<br />

Albania has been undergo<strong>in</strong>g a process of f<strong>in</strong>ancial sector restructur<strong>in</strong>g <strong>and</strong> transformation.<br />

Banks <strong>in</strong> Albania will need to re<strong>in</strong>vent <strong>the</strong>mselves <strong>in</strong> this new conductive but challeng<strong>in</strong>g<br />

environment. This is important because electronic transactions will cont<strong>in</strong>ue to grow <strong>and</strong> only<br />

countries that make a movie towards embrac<strong>in</strong>g e-bus<strong>in</strong>ess will participate <strong>in</strong> this revenue<br />

generation (Duncombe <strong>and</strong> Heeks, 2005).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Banks today are becom<strong>in</strong>g aware of both <strong>the</strong> threat <strong>and</strong> <strong>the</strong> opportunity that <strong>the</strong><br />

<strong>in</strong>ternet represents. E-bank<strong>in</strong>g refers to electronic bank<strong>in</strong>g. It is like e-bus<strong>in</strong>ess <strong>in</strong> bank<strong>in</strong>g<br />

<strong>in</strong>dustry or <strong>the</strong> process by which a customer performs bank<strong>in</strong>g transactions electronically. E-<br />

bank<strong>in</strong>g is also called as "Virtual Bank<strong>in</strong>g", "Onl<strong>in</strong>e Bank<strong>in</strong>g" or “PC Bank<strong>in</strong>g”. As <strong>the</strong><br />

number of users us<strong>in</strong>g <strong>in</strong>ternet is grow<strong>in</strong>g rapidly, e-bank<strong>in</strong>g is a great opportunity for <strong>the</strong><br />

banks. So, e-bank<strong>in</strong>g is a result of <strong>the</strong> grow<strong>in</strong>g expectations of bank's customers.<br />

The most popular services covered under e-bank<strong>in</strong>g are:<br />

o Automated Teller Mach<strong>in</strong>es (ATM),<br />

o Credit Cards,<br />

o Debit Cards,<br />

o Smart Cards,<br />

o Electronic Funds Transfer (EFT) System,<br />

o Cheques Transaction Payment System,<br />

o Mobile Bank<strong>in</strong>g,<br />

o Internet Bank<strong>in</strong>g,<br />

o Telephone Bank<strong>in</strong>g, etc.<br />

As a consumer, you can use Internet bank<strong>in</strong>g to:<br />

o Access account <strong>in</strong>formation<br />

o Review <strong>and</strong> pay bills<br />

o Transfer funds<br />

o Apply for credit<br />

o Trade securities<br />

o F<strong>in</strong>d out if a check was cleared<br />

o F<strong>in</strong>d out when a bill is due<br />

o Apply for mortgage<br />

o Search for <strong>the</strong> best loan rates<br />

o Compare <strong>in</strong>surance policies <strong>and</strong> prices<br />

Accord<strong>in</strong>g to Basu <strong>and</strong> Muylle (2007), companies can ga<strong>in</strong> two fundamental types of<br />

benefits from e-bus<strong>in</strong>ess. These are generally described as:<br />

Value Creation or Value Enhancement for one or more of a company’s stakeholder<br />

groups; <strong>and</strong> Lower Costs of provid<strong>in</strong>g goods <strong>and</strong> services to <strong>the</strong> market place.<br />

Examples of Value Creation <strong>in</strong>clude improvement <strong>in</strong> <strong>in</strong>ternal <strong>and</strong> external communication<br />

through effective e-market<strong>in</strong>g, <strong>in</strong>crement of sales through an electronic commerce (ecommerce)<br />

website <strong>in</strong>tegrated with a back office systems <strong>and</strong> improvement <strong>in</strong> supplier<br />

relations <strong>and</strong> productivity through collaborative workspaces (Basu <strong>and</strong> Muylle, 2007).<br />

Examples of lower cost are: reduction <strong>in</strong> communication <strong>and</strong> travel costs us<strong>in</strong>g onl<strong>in</strong>e meet<strong>in</strong>g<br />

tools; shared workspaces <strong>and</strong>; benefit from license free open source alternatives to proprietary<br />

software.<br />

W<strong>in</strong>drum <strong>and</strong> Berranger (2002) suggest that <strong>the</strong> commercial benefit of e-bus<strong>in</strong>ess lie<br />

<strong>in</strong> five areas. Firstly firms are able to exp<strong>and</strong> <strong>the</strong>ir geographical reach. Secondly, important<br />

cost benefits lie <strong>in</strong> improvement efficiency <strong>in</strong> procurement, production <strong>and</strong> logistic processes.<br />

Thirdly, <strong>the</strong>re is enormous scope for ga<strong>in</strong><strong>in</strong>g through improvement costumer communications<br />

<strong>and</strong> managements. Fourthly, <strong>the</strong> Internet reduces barriers to entry for new market entrants <strong>and</strong><br />

provides an opportunity for small firms to reorient <strong>the</strong>ir supply cha<strong>in</strong> relationships to forge<br />

new strategic partnerships. F<strong>in</strong>ally, e-bus<strong>in</strong>ess technology facilitates <strong>the</strong> development of new<br />

types of products <strong>and</strong> new bus<strong>in</strong>ess models for generat<strong>in</strong>g revenues <strong>in</strong> different ways.<br />

186


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

The banks, as part of service activity, are exploit<strong>in</strong>g <strong>the</strong> opportunities <strong>and</strong> <strong>the</strong> advantages<br />

offered by <strong>in</strong>ternet <strong>and</strong> ICTs. Here are some specific advantages offered by e-bank<strong>in</strong>g<br />

(European Commission, study report no.06 / 2008):<br />

1. The operat<strong>in</strong>g cost per unit services is lower for <strong>the</strong> banks.<br />

2. It offers convenience to customers as <strong>the</strong>y are not required to go to <strong>the</strong> bank's<br />

premises.<br />

3. There is very low <strong>in</strong>cidence of errors.<br />

4. The customer can obta<strong>in</strong> funds at any time from ATM mach<strong>in</strong>es.<br />

5. The credit cards <strong>and</strong> debit cards enables <strong>the</strong> Customers to obta<strong>in</strong> discounts from retail<br />

outlets.<br />

6. The customer can easily transfer <strong>the</strong> funds from one place to ano<strong>the</strong>r place<br />

electronically.<br />

But on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, e-bank<strong>in</strong>g <strong>and</strong> ICT’s adoption faces more barriers <strong>and</strong><br />

challenges. The most critical barrier can be ascribed to <strong>the</strong> very limited <strong>in</strong>formation <strong>and</strong><br />

communication <strong>in</strong>frastructure available <strong>in</strong> Albania. Common barriers <strong>in</strong>clude: unsuitability<br />

for <strong>the</strong> type of bus<strong>in</strong>ess; enabl<strong>in</strong>g factors (availability of ICT skills, qualified personnel,<br />

network <strong>in</strong>frastructure); cost factors (ICT equipment <strong>and</strong> networks, software <strong>and</strong> reorganization),<br />

security <strong>and</strong> trust factors (security <strong>and</strong> reliability of e-commerce systems,<br />

uncerta<strong>in</strong>ty of payment methods, legal frameworks <strong>and</strong> Intellectual Property Right) <strong>and</strong><br />

challenges <strong>in</strong> areas of management skills, technological capabilities, productivity <strong>and</strong><br />

competitiveness. Lack of reliable trust <strong>and</strong> redress systems <strong>and</strong> cross - country legal are<br />

regulatory differences also impedes e-bus<strong>in</strong>ess adoption.<br />

While many commentators hold <strong>the</strong> view that e-commerce has <strong>the</strong> view that e-<br />

commerce has many advantages for develop<strong>in</strong>g countries, Albania has a number of major<br />

challenges to overcome before it can more fully exploit <strong>the</strong> benefits of e-commerce. A<br />

number of constra<strong>in</strong>ts, specific to do<strong>in</strong>g e-bus<strong>in</strong>ess <strong>in</strong> Albania, are apparent. These <strong>in</strong>clude<br />

bur not limited to <strong>the</strong> follow<strong>in</strong>g: low level of economic development <strong>and</strong> small per- capita<br />

<strong>in</strong>comes; limited skills base with which to build e-bus<strong>in</strong>ess services; <strong>the</strong> number of <strong>in</strong>ternet<br />

users needed to build a critical mass of onl<strong>in</strong>e consumers <strong>and</strong>; lack of familiarity with even<br />

traditional forms of electronic commerce such as telephone sales <strong>and</strong> credit card use (E.<br />

Baz<strong>in</strong>i, D. Ilia, A. Qarri, 2011).<br />

Perhaps one of <strong>the</strong> greatest constra<strong>in</strong>ts to <strong>the</strong> adoption of e-bus<strong>in</strong>ess as a means to<br />

generate efficiencies is a culture reluctance to <strong>in</strong>terface with buyers <strong>and</strong> suppliers<br />

electronically. Such challenges rema<strong>in</strong> major obstacles, limit<strong>in</strong>g <strong>the</strong> potential benefits of e-<br />

bus<strong>in</strong>ess. The challenges are: <strong>the</strong> cost of implementation, security concerns, perceived<br />

costumer read<strong>in</strong>ess, lack of knowledge of Information Technology (IT). And e-bus<strong>in</strong>ess, <strong>the</strong><br />

relatively high costs associated with <strong>in</strong>vestments <strong>in</strong> ICTs, <strong>the</strong> lack of technical <strong>and</strong> managerial<br />

skills <strong>and</strong> reluctance on <strong>the</strong> part of companies to network with o<strong>the</strong>r enterprises <strong>and</strong> lack of<br />

executive support <strong>and</strong> concerns regard<strong>in</strong>g <strong>the</strong> reliability of technology (K. Sevrani, R. Bahiti,<br />

2008).<br />

PAPER CONTENT<br />

This is a regional study focused on <strong>the</strong> branches of second-level banks that perform<br />

<strong>the</strong>ir activity <strong>in</strong> <strong>the</strong> city of Korca, Albania. This study refers to e-bank<strong>in</strong>g which is one of <strong>the</strong><br />

newest services offered by <strong>the</strong>se banks. The aim of <strong>the</strong> study is to show first if <strong>the</strong>y offer this<br />

service or not than it tends to expla<strong>in</strong> <strong>the</strong> characteristics of e-bank<strong>in</strong>g for each bank that offer<br />

this service.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

The survey <strong>in</strong>cluded <strong>the</strong> branches of 9 active second–level banks <strong>in</strong> Korça. These<br />

banks were asked to fill <strong>the</strong> questionnaire. If <strong>the</strong> answer of <strong>the</strong> question if <strong>the</strong>y offer e-bank<strong>in</strong>g<br />

was Yes, <strong>the</strong>y cont<strong>in</strong>ued with <strong>the</strong> o<strong>the</strong>r questions: what k<strong>in</strong>d of e-bank<strong>in</strong>g services do <strong>the</strong>y<br />

offer; are <strong>the</strong>y satisfied with <strong>the</strong> performance of service sales, what do <strong>the</strong>y predict about <strong>the</strong><br />

future of e-bank<strong>in</strong>g, who are <strong>the</strong> clients that make a more frequent use of it, why do <strong>the</strong> clients<br />

buy or buy not this service; which are <strong>the</strong> challenges <strong>the</strong>y have to face with, <strong>and</strong> so on.<br />

First question: Do <strong>the</strong> banks offer e-bank<strong>in</strong>g service?<br />

If <strong>the</strong> answer of <strong>the</strong> first question is yes, when did you start to offer it?<br />

By analyz<strong>in</strong>g <strong>the</strong> data of <strong>the</strong> survey we concluded that 7 of 9 banks use <strong>in</strong>ternet to<br />

perform bank<strong>in</strong>g services. The banks that offer <strong>and</strong> do not offer e-bank<strong>in</strong>g are listed <strong>in</strong> <strong>the</strong><br />

table below.<br />

Table. 1<br />

Offer E-bank<strong>in</strong>g Services Do not offer E-bank<strong>in</strong>g<br />

Services<br />

Raiffeisen Bank<br />

Emporiki Bank<br />

Pro Credit Bank<br />

NBG Bank<br />

BKT Bank<br />

Societe General Bank<br />

Tirana Bank<br />

Cred<strong>in</strong>s Bank<br />

Union Bank<br />

The responses of <strong>the</strong> answer: when did you start to offer e-bank<strong>in</strong>g services, are shown<br />

<strong>in</strong> <strong>the</strong> graphic below.<br />

Source: Survey “The use of e-bank<strong>in</strong>g by <strong>the</strong> branches of second-level banks <strong>in</strong><br />

Korça (Albania): opportunity <strong>and</strong> challenges”, 2012<br />

As we see at <strong>the</strong> graphic, <strong>the</strong> results of <strong>the</strong> survey show that e-bank<strong>in</strong>g is a new<br />

product offered recently by <strong>the</strong> banks operat<strong>in</strong>g <strong>in</strong> Albania. It <strong>in</strong>itiated from Cred<strong>in</strong>s Bank<br />

(which is <strong>the</strong> only bank with 100 % of domestic shareholders) <strong>in</strong> 2003, followed by Societe<br />

General Bank <strong>in</strong> 2005, than Tirana Banka <strong>in</strong> 2007, Union Bank <strong>in</strong> 2008, <strong>and</strong> so on.<br />

Second question: Are <strong>the</strong> banks satisfied with <strong>the</strong> performance of product sales? What<br />

do <strong>the</strong>y predict about <strong>the</strong> future of e-bank<strong>in</strong>g?<br />

Because of <strong>the</strong> different types of barriers that both <strong>the</strong> bank <strong>and</strong> <strong>the</strong> clients have to face,<br />

s<strong>in</strong>ce it was first launched up till now, <strong>the</strong> dem<strong>and</strong> for this product has not reached <strong>the</strong><br />

expected <strong>and</strong> desired levels by <strong>the</strong> banks. It is obvious that different clients have different<br />

188


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

reasons, but we can summarize <strong>the</strong> ma<strong>in</strong> barriers that make it impossible for <strong>the</strong> clients to<br />

adopt e-bank<strong>in</strong>g:<br />

The lack of PC-s <strong>and</strong> knowledge of <strong>the</strong> use of PC-s by <strong>the</strong> clients which <strong>in</strong>hibit<br />

physically <strong>the</strong> use of this product<br />

The lack of <strong>the</strong> Internet at home<br />

The lack of trust for onl<strong>in</strong>e transactions because of security concerns<br />

Lack of knowledge of this product<br />

Third question: Are <strong>in</strong>dividual or bus<strong>in</strong>ess clients that use most e-bank<strong>in</strong>g?<br />

The survey showed that this product is mostly used by bus<strong>in</strong>ess clients who comprise 71<br />

% of clients that have purchased e-bank<strong>in</strong>g <strong>and</strong> <strong>in</strong>dividual clients comprise only 29 % of <strong>the</strong><br />

users of e-bank<strong>in</strong>g. There are two ma<strong>in</strong> reasons that expla<strong>in</strong> this result. The first reason is that<br />

bus<strong>in</strong>ess clients comprise <strong>the</strong> majority of <strong>the</strong> clients of <strong>the</strong> banks (<strong>in</strong>clud<strong>in</strong>g all <strong>the</strong> banks) <strong>and</strong><br />

<strong>the</strong>y frequent regularly <strong>the</strong> banks <strong>and</strong> make a lot of different bank<strong>in</strong>g transactions. The second<br />

reason is that almost all bus<strong>in</strong>ess clients have a PC connected to <strong>in</strong>ternet, a th<strong>in</strong>g that many<br />

Albanian families still lack. This is <strong>the</strong> major challeng<strong>in</strong>g <strong>the</strong> <strong>in</strong>dividual clients are fac<strong>in</strong>g<br />

today.<br />

Fourth question: Do <strong>the</strong> clients who have bought e-bank<strong>in</strong>g make e frequent use of it?<br />

The result of <strong>the</strong> survey showed that only 71 % of <strong>the</strong> clients who have bought this<br />

product, use it regularly <strong>and</strong> <strong>the</strong> o<strong>the</strong>r 29 % use it very rarely. This is because of security<br />

concerns. Both <strong>in</strong>dividual <strong>and</strong> bus<strong>in</strong>ess clients are skeptical of <strong>the</strong> use e-bank<strong>in</strong>g for<br />

transactions onl<strong>in</strong>e. They just have a look at <strong>the</strong> account balance <strong>and</strong> check for payments <strong>and</strong><br />

when it comes to transfer money <strong>the</strong>y prefer to go to <strong>the</strong> bank <strong>and</strong> do <strong>the</strong> transfer of money<br />

physically.<br />

Source: Survey “The use of e-bank<strong>in</strong>g by <strong>the</strong> branches of second-level<br />

banks <strong>in</strong> Korça (Albania): opportunity <strong>and</strong> challenges”, 2012<br />

Fifth question: what k<strong>in</strong>d of e-bank<strong>in</strong>g services are offered?<br />

The different k<strong>in</strong>d of transactions offered by almost all <strong>the</strong> banks offer<strong>in</strong>g e-bank<strong>in</strong>g<br />

are:<br />

Account <strong>in</strong>formation:<br />

o Check <strong>the</strong> current / sav<strong>in</strong>g account balance <strong>and</strong> its transactions;<br />

o Check <strong>the</strong> Time Deposit balance;<br />

o Check <strong>the</strong> debit <strong>and</strong> credit card statements<br />

o Check <strong>and</strong> discharge your credit card’s obligations through your current account;<br />

o Check <strong>and</strong> pr<strong>in</strong>t out all your account statements;<br />

o Check old payment <strong>and</strong> those <strong>in</strong> cont<strong>in</strong>uance<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

o Check <strong>the</strong> consumer loans <strong>and</strong> hous<strong>in</strong>g loans (arrears, payment date, <strong>in</strong>stallment<br />

amount)<br />

Transfer money:<br />

o From your account to ano<strong>the</strong>r your account or to ano<strong>the</strong>r persons’ accounts at <strong>the</strong><br />

same bank. Money is be<strong>in</strong>g transferred immediately <strong>and</strong> <strong>the</strong> beneficiary has immediate<br />

access to <strong>the</strong> money.<br />

o From your account to o<strong>the</strong>r accounts <strong>in</strong> o<strong>the</strong>r banks (transfers <strong>in</strong>side Albania). Money<br />

o<br />

is received by <strong>the</strong> o<strong>the</strong>r bank with<strong>in</strong> <strong>the</strong> same day or <strong>the</strong> follow<strong>in</strong>g work<strong>in</strong>g day<br />

from your account to o<strong>the</strong>r accounts <strong>in</strong> foreign banks anywhere <strong>in</strong> <strong>the</strong> world (transfers<br />

outside Albania)<br />

All <strong>the</strong> banks aim to extend <strong>the</strong> number of e-bank<strong>in</strong>g services.<br />

Sixth question: how often do <strong>the</strong> clients use e-bank<strong>in</strong>g?<br />

The result of <strong>the</strong> survey showed that only 71 % of <strong>the</strong> clients who have bought this<br />

product, use it regularly <strong>and</strong> <strong>the</strong> o<strong>the</strong>r 29 % use it very rarely. Fur<strong>the</strong>rmore, most of <strong>the</strong> users<br />

use mostly this onl<strong>in</strong>e service to check <strong>the</strong> balance of <strong>the</strong>ir account <strong>and</strong> check of all payment<br />

orders done from <strong>the</strong>ir account <strong>and</strong> <strong>in</strong> <strong>the</strong>ir favor. Although <strong>the</strong> banks offer <strong>the</strong>ir cont<strong>in</strong>uous<br />

support <strong>and</strong> assistance on how to use this service onl<strong>in</strong>e, <strong>the</strong> major part of <strong>the</strong> users are very<br />

skeptical to use this service for payment orders because of security concerns. So <strong>the</strong>y prefer to<br />

go personally <strong>and</strong> do <strong>the</strong>se transactions by <strong>the</strong> bank’s employees.<br />

Conclusions <strong>and</strong> implications<br />

This survey refers to <strong>the</strong> use of e-bank<strong>in</strong>g services by <strong>the</strong> second-level banks <strong>in</strong><br />

Albania. To be more accurate, <strong>the</strong> survey refers to <strong>the</strong> branches of <strong>the</strong>se banks <strong>in</strong> <strong>the</strong> city of<br />

Korça (Albania). As <strong>the</strong> products <strong>and</strong> services offered by <strong>the</strong> banks are <strong>the</strong> same for all <strong>the</strong>ir<br />

branches, exam<strong>in</strong><strong>in</strong>g only <strong>the</strong>ir branches <strong>in</strong> Korça, we can make a generalization <strong>in</strong> national<br />

level for <strong>the</strong> services offered by e-bank<strong>in</strong>g, while rema<strong>in</strong> specific to <strong>the</strong> city of Korca <strong>the</strong><br />

characteristics of sales of this service such as: <strong>the</strong> tendency of sales, barriers <strong>and</strong> challenges,<br />

that <strong>the</strong> branches of <strong>the</strong>se banks, are fac<strong>in</strong>g with.<br />

To realize this survey we made a questionnaire of six questions that was completed by<br />

<strong>the</strong> n<strong>in</strong>e branches of <strong>the</strong> second-level banks that perform <strong>the</strong>ir activity <strong>in</strong> <strong>the</strong> city of Korça.<br />

The banks were asked if <strong>the</strong>y offer e-bank<strong>in</strong>g; when did <strong>the</strong>y start to offer it; what k<strong>in</strong>d of e-<br />

bank<strong>in</strong>g services do <strong>the</strong>y offer; are <strong>the</strong>y satisfied with <strong>the</strong> performance of service sales, what<br />

do <strong>the</strong>y predict about <strong>the</strong> future of e-bank<strong>in</strong>g, who are <strong>the</strong> clients that make a more frequent<br />

use of it, why do <strong>the</strong> clients buy or buy not this service <strong>and</strong> which are <strong>the</strong> challenges <strong>the</strong>y<br />

have to face with.<br />

Analyz<strong>in</strong>g <strong>the</strong> answers of <strong>the</strong> questionnaire we concluded that seven out of n<strong>in</strong>e banks<br />

(nearly 78 %) offer e-bank<strong>in</strong>g services. The answers of <strong>the</strong> questionnaire concluded that e-<br />

bank<strong>in</strong>g is a new service offered by <strong>the</strong> second-level banks <strong>in</strong> Albania. It started first <strong>in</strong> 2003<br />

by Cred<strong>in</strong>s Bank. Then we can conclude that this product was adapted rapidly (year after<br />

year) by <strong>the</strong> o<strong>the</strong>r banks just to follow <strong>the</strong> competitors. So s<strong>in</strong>ce 2003, when it started for <strong>the</strong><br />

first time by Cred<strong>in</strong>s bank, up till 2010 this service was also rapidly spread to o<strong>the</strong>r sic banks<br />

(respectively: Societe General Bank – 2005; Tirana Bank – 2007; Union Bank – 2008; Pro<br />

Credit Bank – 2009; Raiffeisen Bank <strong>and</strong> BKT Bank – 2010). While Emporiki Bank <strong>and</strong><br />

NBG Bank do not offer this service yet.<br />

Despite <strong>the</strong> enthusiasm <strong>and</strong> <strong>the</strong> optimize of <strong>the</strong> banks to offer this new service <strong>and</strong><br />

despite all <strong>the</strong> facilities, advantages <strong>and</strong> opportunities that e-bank<strong>in</strong>g offers to customers, <strong>the</strong><br />

reality shows that <strong>the</strong> barriers <strong>and</strong> <strong>the</strong> challenges are greater than <strong>the</strong> advantages. Numerous<br />

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obstacles have made this product not have <strong>the</strong> desired trend of sales. These are national <strong>and</strong><br />

macroeconomic obstacles which need longer times to overcome. A part of <strong>the</strong>m are <strong>in</strong>dividual<br />

barriers (for example <strong>the</strong> lack of knowledge on <strong>the</strong> use of PC <strong>and</strong> <strong>in</strong>ternet) that will overcome<br />

only with <strong>the</strong> pass of time <strong>and</strong> with <strong>the</strong> growth of new generations who are familiar with PC<br />

<strong>and</strong> Internet. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong> <strong>the</strong>re are some o<strong>the</strong>r obstacles that do not depend entirely on<br />

<strong>the</strong> skills of <strong>the</strong> <strong>in</strong>dividuals (such as security related issues <strong>and</strong> possession of a PC). These<br />

barriers are more difficult <strong>and</strong> require even more time to recover.<br />

If we could classify <strong>the</strong> clients of <strong>the</strong> banks <strong>in</strong>to Individual <strong>and</strong> Bus<strong>in</strong>ess clients we<br />

conclude that for bus<strong>in</strong>esses <strong>the</strong> obstacles are more surmountable. As almost all bus<strong>in</strong>esses<br />

have PCs <strong>and</strong> are connected to <strong>the</strong> Internet, <strong>the</strong>ir employs are more experts <strong>in</strong> us<strong>in</strong>g PCs <strong>and</strong><br />

are more familiar <strong>in</strong>ternet navigation compared to <strong>in</strong>dividuals. But on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, security<br />

concerns for onl<strong>in</strong>e actions rema<strong>in</strong> <strong>the</strong> same for both <strong>in</strong>dividual <strong>and</strong> bus<strong>in</strong>ess’ costumers.<br />

However, <strong>the</strong> <strong>in</strong>creased dem<strong>and</strong> for e-bank<strong>in</strong>g services means that both bus<strong>in</strong>ess <strong>and</strong><br />

<strong>in</strong>dividual clients are overcom<strong>in</strong>g <strong>the</strong> obstacles.<br />

The data of <strong>the</strong> survey showed that <strong>the</strong> costumers that have bought e-bank<strong>in</strong>g service<br />

do not make a frequent use of it. So <strong>the</strong> number of <strong>the</strong> services offered by e-bank<strong>in</strong>g is<br />

grow<strong>in</strong>g but <strong>the</strong> costumers do only use some of <strong>the</strong>m. For example, <strong>the</strong>y just have a look at<br />

<strong>the</strong> account balance <strong>and</strong> check for payments <strong>and</strong> when it comes to transfer money <strong>the</strong>y prefer<br />

to go to <strong>the</strong> bank <strong>and</strong> do <strong>the</strong> transaction physically. That is because of security concerns.<br />

Referr<strong>in</strong>g to <strong>the</strong> <strong>the</strong>oretical part (which highlights <strong>the</strong> wide extention of <strong>the</strong> Internet<br />

<strong>and</strong> ICTs as well as opportunities <strong>the</strong>y offer, <strong>and</strong> take <strong>in</strong>to consideration <strong>the</strong> barriers <strong>and</strong><br />

challenges that bus<strong>in</strong>esses <strong>in</strong> general, <strong>and</strong> <strong>the</strong> banks <strong>in</strong> particular have to face with) <strong>and</strong> based<br />

on <strong>the</strong> data process<strong>in</strong>g of <strong>the</strong> questionnaire <strong>the</strong> aim of this survey is to show up <strong>the</strong> use of e-<br />

bank<strong>in</strong>g services <strong>in</strong> <strong>the</strong> branches of second –level banks <strong>in</strong> <strong>the</strong> city of Korça. As <strong>the</strong> number<br />

of <strong>the</strong> banks offer<strong>in</strong>g this service; <strong>the</strong> number new e-bank<strong>in</strong>g services; <strong>and</strong> <strong>the</strong> number of<br />

clients buy<strong>in</strong>g <strong>and</strong> us<strong>in</strong>g this service are <strong>in</strong>creas<strong>in</strong>g, we could conclude that <strong>the</strong> banks have<br />

become aware of <strong>the</strong> advantages <strong>and</strong> <strong>the</strong> opportunities offered by this new service. They are<br />

try<strong>in</strong>g to exploit <strong>the</strong>m <strong>and</strong> at <strong>the</strong> same time <strong>the</strong>y are try<strong>in</strong>g to customize <strong>the</strong> content <strong>and</strong> <strong>the</strong><br />

characteristics of <strong>the</strong>se services accord<strong>in</strong>g to costumers’ requirements to challenge <strong>the</strong><br />

barriers.<br />

The restriction of this study is that it is limited to <strong>the</strong> banks’ po<strong>in</strong>t of views, <strong>and</strong> do not<br />

consider <strong>the</strong> costumers’ op<strong>in</strong>ions. This paper may be <strong>the</strong> first step toward a more <strong>in</strong>tegrated<br />

study <strong>in</strong>clud<strong>in</strong>g both <strong>the</strong> banks <strong>and</strong> <strong>the</strong> costumers’ op<strong>in</strong>ions about respectively <strong>the</strong> offer <strong>and</strong><br />

<strong>the</strong> use of e-bank<strong>in</strong>g services.<br />

REFERENCES<br />

1. Amit Basu <strong>and</strong> Steve Muylle “How to plan e-bus<strong>in</strong>ess <strong>in</strong>itiatives <strong>in</strong> established<br />

companies” MIT Sloan Management Review, Fall 2007<br />

2. European Commission, DG Enterprise & Industry: study report no.06 / 2008 “ICT <strong>and</strong><br />

e-bus<strong>in</strong>ess impact <strong>in</strong> <strong>the</strong> bank<strong>in</strong>g <strong>in</strong>dustry.<br />

3. Evel<strong>in</strong>a Baz<strong>in</strong>i, Djana Ilia, Albert Qarri (Barriers of ICT implementation with<strong>in</strong> SMEs<br />

<strong>in</strong> service sector <strong>in</strong> Albania) EuroEconomica, ISSN:1582-8859 , Issue 3(29)/2011<br />

4. Brahm Canzer: “e-Bus<strong>in</strong>ess, Strategic th<strong>in</strong>k<strong>in</strong>g <strong>and</strong> practice”, second edition, 2006<br />

5. Dave Chaffey: e-Bus<strong>in</strong>ess <strong>and</strong> e-Commerce Management. Strategy, Implementation<br />

<strong>and</strong> Practice” fourth edition, 2009<br />

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University of Bucharest<br />

6. - Kozeta Sevani <strong>and</strong> Rovena Bahiti: “ICT <strong>in</strong> small <strong>and</strong> medium enterprises (case<br />

of Albania) ICBS 2008.<br />

7. Richard Duncombe <strong>and</strong> Richard Heeks, Institute for Development Policy <strong>and</strong><br />

Management (IDPM), The University of Manchester, UNIDO: “Information &<br />

Communication Technologies (ICTs), Poverty Reduction <strong>and</strong> Micro, Small &<br />

Medium-scale Enterprises (MSMEs)” November 2005<br />

8. Al Nahian Riyadh, Md. Shahriar Akter, Nayeema Islam: “The Adoption of E-bank<strong>in</strong>g<br />

<strong>in</strong> Develop<strong>in</strong>g Countries: A Theoretical Model for SMEs” International Review of<br />

Bus<strong>in</strong>ess Research Papers,Vol. 5 No. 6 November 2009, Pp.212-230<br />

9. European Commission, study report no.06 / 2008<br />

10. Norazah mohd Suki: “An Empirical Study of Factors Affect<strong>in</strong>g <strong>the</strong> Internet Bank<strong>in</strong>g<br />

Adoption among Malaysian Consumers’ Journal of Internet Bank<strong>in</strong>g <strong>and</strong> Commerce,<br />

August 2010, vol. 15, no.2 http://www.arraydev.com/commerce/jibc/<br />

11. www.ibm.com/ebus<strong>in</strong>ess/<br />

12. -http://www.ecommerce-journal.com/articles/28283_<strong>in</strong>ternet-<strong>and</strong>-e-commerce<strong>in</strong>dustry-albania<br />

13. -http:www.dti.gov.uk<br />

14. http://www.nb2bc.co.uk/what-is-e-bus<strong>in</strong>ess<br />

15. www.pro<strong>in</strong>no-europe.eu/sites/default/.../Albania<br />

16. www.cred<strong>in</strong>sbank.com<br />

17. www.raiffeisen.al<br />

18. www.procreditbank.com.al<br />

19. www.bkt.com.al<br />

20. www.societegeneral.al<br />

21. www.tiranabank.al<br />

22. www.unionbank.com<br />

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URBAN TOURISM AND OPPORTUNITIES<br />

FOR IMPLEMENTING ITS GORJ COUNTY<br />

Enea Constanța<br />

“Constant<strong>in</strong> Brâncuși” University of Târgu-Jiu<br />

Enea Constant<strong>in</strong><br />

“Constant<strong>in</strong> Brâncuși” University of Târgu-Jiu<br />

ABSTRACT:<br />

Density value <strong>and</strong> historical monuments - churches <strong>and</strong> monasteries, museums,<br />

memorial houses – Targu-Jiu city situated among <strong>the</strong> first cities <strong>in</strong> <strong>the</strong> country <strong>in</strong> terms of<br />

cultural <strong>and</strong> historical resources.<br />

Targu-Jiu is famous for its l<strong>and</strong>scape beauty, <strong>the</strong> richness of traditions, for places of<br />

worship, <strong>and</strong> especially for folk art masterpieces. All <strong>the</strong>se aspects have been stylized <strong>and</strong><br />

immortalized <strong>the</strong> genius by <strong>the</strong> force of symbols by Constant<strong>in</strong> Brancusi from Targu Jiu <strong>the</strong><br />

triptych: Table of Silence, Gate of Kiss <strong>and</strong> endless gratitude column. Objective reasons, but<br />

mostly subjective, work of Brancusi of Targu Jiu was not promoted to attract tourists <strong>and</strong><br />

develop professionalism, default, tourism as economic sector <strong>and</strong> alternative energy profile of<br />

<strong>the</strong> county.<br />

Targu-Jiu is still a tourist dest<strong>in</strong>ation <strong>in</strong> <strong>the</strong> tourist macro-product Romania.<br />

Reality shows that <strong>the</strong> <strong>in</strong>com<strong>in</strong>g activity is weak <strong>in</strong> Targu-Jiu County. Most travel<br />

agencies conducted ma<strong>in</strong>ly Romanian outgo<strong>in</strong>g activity, considered today by local operators<br />

as more profitable.<br />

If we consider that at present, dem<strong>and</strong> for domestic tourism is down <strong>and</strong> will follow<br />

this trend until <strong>the</strong> economic situation of <strong>the</strong> population will improve market<strong>in</strong>g efforts must<br />

be directed Targu-Jiu to attract as many tourists com<strong>in</strong>g <strong>in</strong> developed countries. Generally, <strong>in</strong><br />

Targu Jiu, tourists come <strong>in</strong> organized groups, <strong>the</strong> circuits designed, distributed <strong>and</strong> promoted<br />

by agencies turoperatoare <strong>in</strong> Bucharest.<br />

Targu-Jiu is now only a transit area. Therefore, it is necessary to design a highly<br />

attractive tourist offers to reta<strong>in</strong> tourists seek at least one day <strong>in</strong> <strong>the</strong> area. To fulfill this goal<br />

is necessary to develop a coherent market<strong>in</strong>g strategy for <strong>the</strong> whole tourist area of Targu Jiu.<br />

In this sense it takes a collaboration of all <strong>in</strong>volved <strong>and</strong> <strong>in</strong>terested <strong>in</strong> develop<strong>in</strong>g <strong>the</strong><br />

hospitality <strong>in</strong>dustry <strong>in</strong> <strong>the</strong> region regard<strong>in</strong>g <strong>the</strong> content of tourist programs will be promoted<br />

under <strong>the</strong> br<strong>and</strong> Brancusi.<br />

To achieve this goal have started to achieve a SWOT analysis of tourism Brancusi.<br />

Keywords: urban tourism, susta<strong>in</strong>able development, triptych brancusi, promotion<br />

1. INTRODUCTION:<br />

The county has an important tourism potential represented by an attractive scenic<br />

l<strong>and</strong>scape through art <strong>and</strong> architectural monuments of great artistic value, some of <strong>the</strong>m of<br />

great <strong><strong>in</strong>ternational</strong> <strong>in</strong>terest <strong>and</strong> a valuable heritage of folklore <strong>and</strong> ethnography.<br />

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Tourism <strong>in</strong> Targu-Jiu can be oriented <strong>in</strong> several directions: historical <strong>and</strong> religious<br />

tourism, sports <strong>and</strong> leisure tourism, especially cultural tourism.<br />

Density value <strong>and</strong> historical monuments - churches <strong>and</strong> monasteries, museums,<br />

memorial houses - Targu-Jiu city situated among <strong>the</strong> first cities <strong>in</strong> <strong>the</strong> country <strong>in</strong> terms of<br />

cultural <strong>and</strong> historical resources.<br />

Unique <strong>and</strong> unparalleled <strong>in</strong> <strong>the</strong> world rema<strong>in</strong>s "brâncuşi outdoor museum complex <strong>in</strong><br />

Targu Jiu," forever chiseled <strong>in</strong> Hobiţa titanium. This is an attractive tourist attraction of<br />

<strong><strong>in</strong>ternational</strong> <strong>in</strong>terest, which, by highlight<strong>in</strong>g <strong>the</strong> managerial pr<strong>in</strong>ciples, enables rapid<br />

development of tourism <strong>in</strong>dustry can be a source of significant growth <strong>in</strong> com<strong>in</strong>g years <strong>the</strong><br />

entire area.<br />

Targu-Jiu is famous for its l<strong>and</strong>scape beauty, <strong>the</strong> richness of traditions, for places of<br />

worship, <strong>and</strong> especially for folk art masterpieces. All <strong>the</strong>se aspects have been stylized <strong>and</strong><br />

immortalized <strong>the</strong> genius by <strong>the</strong> force of symbols by Constant<strong>in</strong> Brancusi from Targu Jiu <strong>the</strong><br />

triptych: Table of Silence, Gate of Kiss <strong>and</strong> endless gratitude column. Objective reasons, but<br />

mostly subjective, work of Brancusi of Targu Jiu was not promoted to attract tourists <strong>and</strong><br />

develop professionalism, default, tourism as economic sector <strong>and</strong> alternative energy profile of<br />

<strong>the</strong> county.<br />

Although <strong>the</strong> value of artistic works created three Targu-Jiu can be a guarantee of<br />

tourist attraction, lack of consistent measures for officials <strong>in</strong> this area have failed to form <strong>and</strong><br />

to impose on <strong>the</strong> world tourism market famous br<strong>and</strong> "Brancusi". No correlation with travel<br />

services <strong>and</strong> local tour operators work, Brancusi <strong>in</strong> Targu Jiu works <strong>the</strong>re is not enough for<br />

"<strong>in</strong>dustrialization" of tourism <strong>and</strong> large-scale <strong>in</strong>troduction <strong>in</strong> <strong>the</strong> tourism <strong>and</strong> <strong><strong>in</strong>ternational</strong><br />

tourism product<br />

"Brancusi <strong>in</strong> Targu Jiu." Tour operators to develop <strong>and</strong> promote tourism offer<br />

Brancusi difficulties <strong>in</strong> us<strong>in</strong>g it, due to <strong>in</strong>ability to align tourism services by providers to <strong>the</strong><br />

quality st<strong>and</strong>ards required <strong><strong>in</strong>ternational</strong>ly. Targu-Jiu is still a tourist dest<strong>in</strong>ation <strong>in</strong> <strong>the</strong> tourist<br />

macro-product Romania.<br />

2. CONTENTS:<br />

In countries with a tradition of hospitality <strong>in</strong>dustry is tourism programs of 12 days as<br />

tourists do not have time to get bored. A tourism product which runs for 7 days only <strong>in</strong> Targu-<br />

Jiu would not yet possible because foreign tourist is dynamic, dense amateur programs. He<br />

wants to "score" as many goals, tourist attractions <strong>and</strong> activities tourist agenda (U.S. tour<br />

operators promot<strong>in</strong>g <strong>the</strong>ir offers for <strong>the</strong> "Europe <strong>in</strong> just five days").<br />

In Targu-Jiu, usually, <strong>the</strong> visitor sees two monasteries, works of C. Brancusi, <strong>the</strong>n gets<br />

bored <strong>and</strong> moves on to o<strong>the</strong>r attractions. In fact, this should be fixed as market<strong>in</strong>g strategy,<br />

promotion of tourism product with<strong>in</strong> <strong>the</strong> same (type circuit) of two or more complementary<br />

tourist dest<strong>in</strong>ations (Nor<strong>the</strong>rn Oltenia: Valcea, Florida, Mehed<strong>in</strong>ti).<br />

Therefore, an attractive <strong>and</strong> works of Brancusi of Targu Jiu is <strong>the</strong> only ma<strong>in</strong> reason<br />

that foreign tourists would be attracted <strong>in</strong> Romania, <strong>and</strong> that once here, <strong>the</strong>y are oriented to<br />

o<strong>the</strong>r tourist attractions.<br />

Reality shows that <strong>the</strong> <strong>in</strong>com<strong>in</strong>g activity is weak <strong>in</strong> Targu-Jiu County. Most travel<br />

agencies conducted ma<strong>in</strong>ly Romanian outgo<strong>in</strong>g activity, considered today by local operators<br />

as more profitable.<br />

If we consider that at present, dem<strong>and</strong> for domestic tourism is down <strong>and</strong> will follow<br />

this trend until <strong>the</strong> economic situation of <strong>the</strong> population will improve market<strong>in</strong>g efforts must<br />

be directed Targu-Jiu to attract as many tourists com<strong>in</strong>g <strong>in</strong> developed countries.<br />

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Generally, <strong>in</strong> Targu Jiu, tourists come <strong>in</strong> organized groups, <strong>the</strong> circuits designed, distributed<br />

<strong>and</strong> promoted by agencies tour-operators <strong>in</strong> Bucharest. Targu-Jiu is now only a transit area.<br />

Therefore, it is necessary to design a highly attractive tourist offers to reta<strong>in</strong> tourists<br />

seek at least one day <strong>in</strong> <strong>the</strong> area. To fulfill this goal is necessary to develop a coherent<br />

market<strong>in</strong>g strategy for <strong>the</strong> whole tourist area of Targu Jiu. In this sense it takes a collaboration<br />

of all <strong>in</strong>volved <strong>and</strong> <strong>in</strong>terested <strong>in</strong> develop<strong>in</strong>g <strong>the</strong> hospitality <strong>in</strong>dustry <strong>in</strong> <strong>the</strong> region regard<strong>in</strong>g <strong>the</strong><br />

content of tourist programs will be promoted under <strong>the</strong> br<strong>and</strong> Brancusi. To achieve this goal<br />

have started to achieve a SWOT analysis of tourism Brancusi. Thus, among <strong>the</strong> tourism<br />

product strengths of Brancusi can mention:<br />

• The complex has exceptional artistic works Brancusi of Targu Jiu;<br />

• The unique. Is <strong>the</strong> largest outdoor complex ever undertaken by Brancusi, with<br />

immeasurable value;<br />

• Location of works that form triptych brâncuşian East-West axis, which passes<br />

through downtown Targu-Jiu <strong>and</strong> is divided <strong>in</strong>to two equal parts. Brancusi axis has a length of<br />

1752 m <strong>and</strong> is pedestrian, <strong>the</strong> favorite place of pilgrimage for locals <strong>and</strong> tourists;<br />

• The proximity of Brancusi's works, <strong>the</strong> axis is <strong>the</strong> most important structures of <strong>the</strong><br />

functions of accommodation, restaurants <strong>and</strong> enterta<strong>in</strong>ment (Targu-Jiu hotels <strong>and</strong> Targu-Jiu,<br />

Cristian library Tell, C. Brancusi University Ca<strong>the</strong>dral of <strong>the</strong> Holy Apostles, etc..)<br />

• Organiz<strong>in</strong>g annual Tg. Jiu <strong><strong>in</strong>ternational</strong> competition sculpture "C Brancusi";<br />

• Brancusi is <strong>the</strong> most famous figure <strong>in</strong> Romanian history, <strong>the</strong> country <strong>and</strong> abroad,<br />

be<strong>in</strong>g a bridge between art <strong>and</strong> tourism;<br />

• Brancusi Romanian spiritual mentor is true, is revered <strong>and</strong> is a "good" national<br />

• Brancusi is universal, his work belongs to <strong>the</strong> image <strong>and</strong> World Heritage;<br />

• Brancusi is a quality mark <strong>in</strong> <strong>the</strong> art <strong>in</strong>stitution, certa<strong>in</strong>ly. Brancusi's image <strong>in</strong><br />

tourism promotion is a guarantee professional success, while promot<strong>in</strong>g <strong>the</strong> tourism product;<br />

The large number of Brancusi's art lovers is an important asset <strong>in</strong> promot<strong>in</strong>g cultural<br />

tourism <strong>in</strong> Romania <strong>in</strong> general <strong>and</strong> Targu-Jiu <strong>in</strong> particular;<br />

• existence worldwide of over one hundred of foundations, associations <strong>and</strong> clubs that<br />

promote work <strong>and</strong> image of C. Brancusi;<br />

• Tourism type events by organiz<strong>in</strong>g cultural events related to C. Brancusi (w<strong>in</strong>ter<br />

season <strong>the</strong> School of Arts, homage to sculptor birthday, W<strong>in</strong>ter Exhibition of Popular Arts<br />

Symposium "Brancusi <strong>the</strong> endless" The Sacred <strong>in</strong> Art - Spr<strong>in</strong>g Salon of young sculptors,<br />

cultural tourism program, "Road of Brancusi" National Exhibition of Art Photography "Table<br />

of Silence" Miracle Brancusi - sound <strong>and</strong> light show at Endless Column, Rally "Endless<br />

Column", Colloquium "Brancusi - Endless Energy" sculpture camp "Constant<strong>in</strong> Brancusi"<br />

(wood, glass, stone), Colloquium: "Heritage Brancusi - solutions <strong>and</strong> responsibilities",<br />

Brancusi Award nom<strong>in</strong>ation, popular arts Autumn Fair, Autumn Fair of sculptors Tg Jiu<br />

Festival annual grant awards for art Brancusi);<br />

• The existence of alternative tourism potential allows complex <strong>and</strong> diverse tourist<br />

programs, <strong>the</strong> ma<strong>in</strong> attraction works Brancusi of Targu Jiu: traditional houses, h<strong>and</strong>icrafts,<br />

sports tourism opportunities (summer-w<strong>in</strong>ter), high natural potential (existence of natural<br />

spr<strong>in</strong>gs), special l<strong>and</strong>forms, well preserved natural environment, great diversity, attractive<br />

natural l<strong>and</strong>scapes (forests, rivers, lakes, mounta<strong>in</strong>s), local gastronomic specialties, traditional<br />

cuis<strong>in</strong>e, customs <strong>and</strong> traditions, music <strong>and</strong> traditional dances, w<strong>in</strong>ter sports , agrotourism,<br />

ecotourism;<br />

• The local population is friendly <strong>and</strong> open to tourism, <strong>in</strong> addition local authorities<br />

(politicians <strong>and</strong> directors of <strong>the</strong> county) have identified tourism as a priority activity <strong>in</strong> <strong>the</strong><br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

county's economic development, which could lead to overall economic development of<br />

Oltenia region, private firms manifest also <strong>in</strong>creased <strong>in</strong>terest <strong>in</strong> tourism.<br />

• basic tourism <strong>in</strong>frastructure <strong>in</strong> some places can be developed from scratch;<br />

• The many forms of tourism <strong>in</strong> <strong>the</strong> county: It<strong>in</strong>erant tourism with cultural valences,<br />

health tourism, rural tourism, ecotourism, transit, tourism, hunt<strong>in</strong>g <strong>and</strong> fish<strong>in</strong>g, equestrian<br />

tourism, tourism for w<strong>in</strong>ter sports tourism, congresses <strong>and</strong> meet<strong>in</strong>gs, leisure tourism,<br />

recreation <strong>and</strong> leisure.<br />

Cultural tourism has great possibilities of attraction for foreign tourists by <strong>in</strong>tegrat<strong>in</strong>g<br />

national cultural heritage values <strong>in</strong> <strong>the</strong> European <strong>and</strong> world (works of Brancusi).<br />

In addition, a special attraction of <strong>the</strong> area is <strong>the</strong> many craft activities tak<strong>in</strong>g place here: <strong>the</strong><br />

mak<strong>in</strong>g of glass objects (Targu-Jiu existence of three glass factories <strong>and</strong> two master glass<br />

blowers worldwide recognized), pa<strong>in</strong>t<strong>in</strong>g icons (on glass icons fireplace, unique <strong>in</strong> <strong>the</strong> world<br />

Tismana Polovragi), wood carv<strong>in</strong>g (Peştişani-Hobiţa, Novaci), pottery (Găleşoaia), sculpture<br />

(Peştişani, Dobrich), tissue (Tismana Arcani, Runcu - <strong>and</strong> her famous Tismana carpets) <strong>and</strong><br />

workmanship of <strong>the</strong> lea<strong>the</strong>r, fur (Novaci, Baia de Fier). Therefore, we consider it essential to<br />

create networks of local artisans sell<strong>in</strong>g venues, which <strong>in</strong>clude tourist <strong>in</strong>formation <strong>and</strong><br />

promotion activities.<br />

Promot<strong>in</strong>g brâncuşian circuit <strong>in</strong>cludes villages about childhood, school <strong>and</strong> travel<br />

Brancusi's knowledge (Hobiţa, Peştişani, Brădiceni, Tismana).<br />

Weaknesses of <strong>the</strong> tourist product Brancusi:<br />

- Lack of a museum with all <strong>the</strong> works <strong>in</strong> m<strong>in</strong>iature Brancusi <strong>and</strong> related written<br />

explanations;<br />

- Lack of tra<strong>in</strong>ed guides <strong>in</strong> knowledge work <strong>and</strong> Brancusi's biography <strong>and</strong> foreign<br />

languages;<br />

- Lack of communication <strong>and</strong> cohesion between local authorities <strong>and</strong> pro-Brancusi<br />

foundations <strong>and</strong> associations to achieve objectives of common <strong>in</strong>terest;<br />

- Mentality of people to make quick money ra<strong>the</strong>r than provide quality services,<br />

<strong>in</strong>clud<strong>in</strong>g travel services directly related to promotion <strong>and</strong> image of Brancusi's works;<br />

- Indifference of people to protect works of art <strong>and</strong> <strong>the</strong> environment;<br />

- Large number of beggars who annoys tourists groups that creates an unfavorable<br />

general;<br />

- Lack of room restaurant brâncuşi (Brancusi is a skilled <strong>and</strong> passionate chef, author of<br />

valuable recipes);<br />

- Insufficient tra<strong>in</strong><strong>in</strong>g of specialized workers <strong>in</strong> <strong>the</strong> hospitality <strong>in</strong>dustry, lack of<br />

motivation of staff;<br />

- Low <strong>in</strong>vestment <strong>in</strong>terest;<br />

- Relatively low quality tourism services <strong>in</strong> <strong>the</strong> region;<br />

- Index lower occupancy of accommodations (<strong>the</strong> 30%);<br />

- Transport disruption due to <strong>the</strong> state of access roads (poor <strong>in</strong>frastructure, lack of<br />

signs, potholes);<br />

- Tourist <strong>in</strong>frastructure deficiencies: lack of specialized stores (sport<strong>in</strong>g goods,<br />

souvenirs, maps, guides, leaflets, etc..), State of conservation <strong>and</strong> clean<strong>in</strong>g of monuments;<br />

lack of mark<strong>in</strong>gs tourism;<br />

- Existence <strong>in</strong> some cases <strong>the</strong> precarious liv<strong>in</strong>g conditions, lack of cleanl<strong>in</strong>ess;<br />

- Insufficient supply of leisure;<br />

- The territory had only very sporadic equipment <strong>and</strong> recreational sports available to<br />

tourists;<br />

- Insufficient development of exist<strong>in</strong>g tourism potential;<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

- Insufficient promotion of tourist attractions (<strong>the</strong> lack of traffic signs <strong>and</strong> signals of an<br />

effective, tourist <strong>in</strong>formation), lack of tourist <strong>in</strong>formation centers, lack of promotional<br />

materials such as brochures offered free accommodations or <strong>in</strong> <strong>the</strong> municipal park where <strong>the</strong>y<br />

are located two of <strong>the</strong> works of C. Brancusi, lack of cultural guides <strong>in</strong> <strong>the</strong> tourist can f<strong>in</strong>d<br />

activities <strong>and</strong> cultural events tak<strong>in</strong>g place dur<strong>in</strong>g his stay, lack of organization of events<br />

highlight<strong>in</strong>g <strong>the</strong> traditions <strong>and</strong> customs of <strong>the</strong> region;<br />

• external appearance seen poverty <strong>and</strong> neglect impression many historical<br />

monuments, even <strong>in</strong> areas.<br />

Opportunities:<br />

• Restoration of county road network, giv<strong>in</strong>g priority to provid<strong>in</strong>g access to <strong>the</strong> sights,<br />

usually frequently sought;<br />

• streng<strong>the</strong>n<strong>in</strong>g partnerships among all tour operators <strong>in</strong> <strong>the</strong> area <strong>in</strong> this regard shall be<br />

designed <strong>and</strong> promoted tourism programs comb<strong>in</strong><strong>in</strong>g sightsee<strong>in</strong>g <strong>in</strong> Florida, Valcea <strong>and</strong><br />

Mehed<strong>in</strong>ti or mak<strong>in</strong>g a circuit "Tourism <strong>in</strong> Nor<strong>the</strong>rn Oltenia" <strong>in</strong>clud<strong>in</strong>g famous monasteries<br />

this area, rural tourism <strong>and</strong> C. Brancusi's works;<br />

• Create a travel scholarship to Targu-Jiu;<br />

• organization of traditional houses rental holiday period. These houses could be built<br />

<strong>in</strong> one or more professional European network of shared network location <strong>and</strong> travel agencies<br />

<strong>in</strong> Romania;<br />

• provision of care facilities with meet<strong>in</strong>g rooms, sem<strong>in</strong>ars as well as related<br />

<strong>in</strong>frastructure, because bus<strong>in</strong>esses are among <strong>the</strong> ma<strong>in</strong> motivations of tourists to return to<br />

Targu-Jiu <strong>and</strong> know <strong>the</strong> area;<br />

• encourage <strong>the</strong> development of new forms of tourism (adventure, science, trek<strong>in</strong>g,<br />

wach<strong>in</strong>g birds, etc..)<br />

• support projects that <strong>in</strong>troduce tourism value, cultural <strong>and</strong> spiritual goals <strong>and</strong> related<br />

Brancusi;<br />

• creat<strong>in</strong>g new jobs <strong>and</strong> opportunities to make career appearance <strong>in</strong> <strong>the</strong> hospitality<br />

<strong>in</strong>dustry;<br />

• improv<strong>in</strong>g <strong>in</strong>frastructure;<br />

• Establish a network of tourist <strong>in</strong>formation centers near major tourist attractions;<br />

• creat<strong>in</strong>g an <strong><strong>in</strong>ternational</strong> bus<strong>in</strong>ess center near <strong>the</strong> axis Brancusi;<br />

• creat<strong>in</strong>g partnerships with organizations <strong>and</strong> foreign <strong>in</strong>vestors <strong>in</strong> <strong>the</strong> tourism sector;<br />

<strong>in</strong>tegration <strong>in</strong> EU-funded programs;<br />

• grow<strong>in</strong>g <strong>in</strong>terest of tourists from France, Luxembourg, Belgium Brancusi's works;<br />

Threats:<br />

• any premature degradation of monuments of art <strong>and</strong> architecture;<br />

• <strong>in</strong>creas<strong>in</strong>g competitiveness among regions <strong>and</strong> lack of cooperation between <strong>the</strong>m;<br />

• lower real <strong>in</strong>comes of population, <strong>in</strong>flation;<br />

• Reduce availability of free time;<br />

• chang<strong>in</strong>g consumer preferences for cultural tourism, tourism that migration to o<strong>the</strong>r<br />

forms of tourism <strong>and</strong> o<strong>the</strong>r countries <strong>and</strong> / or regions;<br />

• manifested <strong>in</strong>tense competition domestically <strong>and</strong> <strong><strong>in</strong>ternational</strong> tourism, illegal;<br />

• <strong>in</strong>stability of government policies on tourism <strong>and</strong> taxation;<br />

• wea<strong>the</strong>r conditions, comb<strong>in</strong>ed with possible natural disasters;<br />

• poor perception of Romania abroad.<br />

197


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

CONCLUSIONS:<br />

Tourist dest<strong>in</strong>ation "Targu-Jiu-works Brancusi" is <strong>in</strong>cluded <strong>in</strong> 10-15% of tourist<br />

circuits <strong>in</strong> Romania, but <strong>in</strong> general, is considered a transit zone, <strong>the</strong> average length of stay of<br />

tourists here is of 1-1.5 nights. Therefore, we th<strong>in</strong>k that design<strong>in</strong>g a custom unit offers. This<br />

should <strong>in</strong>clude <strong>the</strong>ir travel programs, is to allow retention of 3-4 nights tourists <strong>in</strong> <strong>the</strong> area.<br />

Such an offer should <strong>in</strong>clude proposals comb<strong>in</strong>ed, a variety of programs for hunt<strong>in</strong>g <strong>and</strong><br />

fish<strong>in</strong>g, hik<strong>in</strong>g, horse rides, mounta<strong>in</strong> bik<strong>in</strong>g, visits to fold, climb<strong>in</strong>g, paraglid<strong>in</strong>g etc.. To<br />

facilitate <strong>the</strong> design of tourist programs unit for "Brancusi" is necessary to have effective<br />

communication between representatives of travel agencies <strong>and</strong> care facilities (hotels, villas,<br />

pensions, etc.).<br />

In conclusion, creat<strong>in</strong>g a tourist trade "Brancusi" supposed to be a complete product,<br />

<strong>in</strong>clud<strong>in</strong>g visit<strong>in</strong>g <strong>and</strong> some cultural attractions such as monasteries, museums, churches,<br />

cities, etc. .. Able to extend <strong>the</strong> stay of tourists <strong>in</strong> <strong>the</strong> area more than two days have designed<br />

additional attractions (outside monasteries, adventure tourism: Jiu air boat rides, rock<br />

climb<strong>in</strong>g, paraglid<strong>in</strong>g, mounta<strong>in</strong> bik<strong>in</strong>g, equestrian tourism.<br />

In terms of reception build<strong>in</strong>g (activity took momentum very recently), it is considered<br />

that implementation should be considered a traditional architecture, both exterior <strong>and</strong> <strong>in</strong>terior<br />

to create a specific atmosphere of <strong>the</strong> area. In addition, <strong>the</strong> tourism products <strong>in</strong> <strong>the</strong> area should<br />

be valued gastronomy specific <strong>in</strong>tegrated traditional <strong>and</strong> cultural events (eg, organizational<br />

folklore programs at d<strong>in</strong>ners, parade costumes, etc..).<br />

The ma<strong>in</strong> measures to be taken under this policy is obvious that market<strong>in</strong>g should be<br />

aimed at reshap<strong>in</strong>g <strong>the</strong> relationship between <strong>the</strong> price of tourism products <strong>and</strong> quality<br />

services, so that high rates charged are justified as quality. S<strong>in</strong>ce <strong>the</strong> ma<strong>in</strong> attraction is <strong>the</strong><br />

tourism product "Brancusi, a strategy must be designed for uniform tariffs, promotion,<br />

market<strong>in</strong>g arrangements. Similarly can be designed <strong>and</strong> marketed a voucher allow<strong>in</strong>g visit<strong>in</strong>g<br />

all <strong>the</strong> museums <strong>in</strong> <strong>the</strong> area at a promotional price. What care facilities recommended by <strong>the</strong><br />

Targu-Jiu tourist dest<strong>in</strong>ation is <strong>the</strong> promotion of low prices for a m<strong>in</strong>imum package of<br />

services to attract tourists to <strong>the</strong> dest<strong>in</strong>ation, as <strong>the</strong>re will tempt <strong>the</strong>m to spend more by<br />

offer<strong>in</strong>g services Additional excursions <strong>in</strong> <strong>the</strong> area, hik<strong>in</strong>g, visit<strong>in</strong>g local attractions (pen,<br />

reserves), organization of folklore programs, sell<strong>in</strong>g souvenirs (h<strong>and</strong>icrafts) etc.<br />

Currently, <strong>the</strong> Targu-Jiu local travel agencies not to be recognized as receiv<strong>in</strong>g agents<br />

("ground operator") by national <strong>and</strong> European travel companies. Local travel agencies (as,<br />

<strong>in</strong>deed, most of Romania) prefer <strong>the</strong> pursuit of "outgo<strong>in</strong>g" (send<strong>in</strong>g Romanian tourists<br />

abroad), render<strong>in</strong>g <strong>the</strong> activity of retailers for tour operators <strong>in</strong> Bucharest <strong>and</strong> o<strong>the</strong>r cities <strong>in</strong><br />

<strong>the</strong> country.<br />

As a result, a great opportunity to local travel agencies is <strong>the</strong> development of <strong>in</strong>com<strong>in</strong>g<br />

activity, consist<strong>in</strong>g <strong>in</strong> attract<strong>in</strong>g foreign tourists <strong>in</strong> Targu-Jiu. In this respect, it is necessary to<br />

work with major <strong><strong>in</strong>ternational</strong> tour operators such as TUI, Thomson, American Express,<br />

Thomas Cook etc.<br />

In this area, tour operators have reported problems that sometimes occur <strong>in</strong> <strong>the</strong><br />

relationship between travel agencies <strong>and</strong> units of accommodation, communication between<br />

<strong>the</strong>m is sometimes flawed. Thus, <strong>the</strong>re were situations <strong>in</strong> which contract rates between <strong>the</strong>se<br />

units were greater than those displayed <strong>in</strong> <strong>the</strong> reception. The result was that <strong>the</strong> price of travel<br />

agencies was higher than its unorganized tourism accommodation (self). Therefore, tourists<br />

who have used <strong>the</strong> services of <strong>in</strong>termediaries <strong>in</strong> <strong>the</strong> hospitality <strong>in</strong>dustry, once you arrive at <strong>the</strong><br />

reception were dissatisfied with <strong>the</strong> discrepancy between <strong>the</strong> rates.<br />

198


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Therefore, objectives <strong>and</strong> strategies for promotion of tourism market "Brancusi" will<br />

be implemented through a National Program Market<strong>in</strong>g <strong>and</strong> Promotion, which will <strong>in</strong>clude<br />

actions address<strong>in</strong>g <strong>the</strong> professionals <strong>in</strong> tourism <strong>and</strong> / or potential tourists.<br />

The program will be reviewed <strong>and</strong> adjusted periodically (preferably annually) <strong>and</strong> will<br />

<strong>in</strong>clude:<br />

• evaluation of tourism activities;<br />

• analysis of <strong>the</strong> promotional activities;<br />

• Analysis of tourism dem<strong>and</strong> trends;<br />

• Analysis of services <strong>and</strong> products;<br />

• identify<strong>in</strong>g new products <strong>and</strong> services can be offered successfully on <strong>the</strong> market;<br />

• establishment costs required to implement <strong>the</strong> program;<br />

• establish <strong>the</strong> organizational framework of realization;<br />

• assess<strong>in</strong>g <strong>the</strong> impact of <strong>the</strong> proposed program will have application on domestic <strong>and</strong><br />

<strong><strong>in</strong>ternational</strong> tourist market (number of tourists, tourism revenues).<br />

A prerequisite for <strong>the</strong> development <strong>and</strong> implementation of <strong>the</strong> National Market<strong>in</strong>g <strong>and</strong><br />

Promotion of Brancusi's works is <strong>the</strong> creation of appropriate organizational framework - <strong>the</strong><br />

type of partnership between central <strong>and</strong> local organs of state, bus<strong>in</strong>esses, associations <strong>and</strong><br />

professional organizations, <strong>the</strong>ir organizational status <strong>and</strong> operation.<br />

REFERENCE<br />

1. Niculescu G, Strategii de promovare a produsului turistic „tripticul brâncuşian de<br />

la Tg Jiu Confer<strong>in</strong>ţa Şti<strong>in</strong>ţifică Internaţională Eco – Trend 01- nov. 2006 Târgu<br />

Jiu,<br />

2. Stănciulescu G., Susta<strong>in</strong>able tourism management <strong>in</strong> urban centers, Economic<br />

Publish<strong>in</strong>g House, Bucharest, 2004<br />

3. http://www.romaniaeuropa.com/cauta.php?bibliografie=ion% 20 & free =<br />

free<br />

4. http://enciclopediaromaniei.ro/wiki/Jude% C5% A3ul_Gorj<br />

5. http://www.scritube.com/economie/comert/6424181814.php<br />

6. www.brancusi.ro<br />

7. www.<strong>in</strong>fotravel.ro<br />

199


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

RÂNCA RESORT - SKI AREA BEST OF CENTRAL AND EASTERN EUROPE<br />

Enea Constanța<br />

"Constant<strong>in</strong> Brâncuși" University of Târgu-Jiu<br />

ABSTRACT:<br />

Mounta<strong>in</strong> tourism is one of <strong>the</strong> traditional forms of tourism <strong>in</strong> tourist affirmation of<br />

Nor<strong>the</strong>rn Oltenia, nationally <strong>and</strong> <strong><strong>in</strong>ternational</strong>ly, both through natural potential available by<br />

<strong>the</strong> low degree of degradation of <strong>the</strong> l<strong>and</strong>scape, <strong>and</strong> <strong>the</strong> efforts that have <strong>in</strong>vestment made<br />

specific offer. However ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>and</strong> exp<strong>and</strong><strong>in</strong>g national <strong>and</strong> <strong><strong>in</strong>ternational</strong> tourist market<br />

supply of this mounta<strong>in</strong> area, <strong>in</strong> <strong>the</strong> context of trends that characterize <strong>the</strong> compet<strong>in</strong>g<br />

countries require new efforts offer guidance on several important l<strong>in</strong>es of action.<br />

Rânca resort, situated at <strong>the</strong> highest altitude <strong>in</strong> <strong>the</strong> country - 1,600 meters, is <strong>the</strong> only<br />

mounta<strong>in</strong> resort <strong>in</strong> <strong>the</strong> area that offers opportunities for w<strong>in</strong>ter sports, featur<strong>in</strong>g <strong>the</strong> best ski<br />

area <strong>in</strong> Central <strong>and</strong> Eastern ski.<br />

Consider<strong>in</strong>g <strong>the</strong> promis<strong>in</strong>g potential for both ski resort trail (downhill) <strong>and</strong> <strong>the</strong> crosscountry<br />

ski<strong>in</strong>g at <strong>the</strong> same time <strong>and</strong> for walk<strong>in</strong>g <strong>and</strong> recreation specialists are a number of<br />

proposals for <strong>the</strong> development <strong>and</strong> sports facilities.<br />

Proposals for modernization, consolidation <strong>and</strong> development of <strong>the</strong> resort Rânca.<br />

Capacity of <strong>the</strong> ski slopes, <strong>and</strong> all of <strong>the</strong>am, <strong>in</strong>clud<strong>in</strong>g plann<strong>in</strong>g solutions <strong>and</strong> <strong>the</strong>ir cost <strong>and</strong><br />

performance stages, lead<strong>in</strong>g to an estimate of <strong>the</strong> total capacity of over skiers at a rate of<br />

87,000 154,000 skiers / hour.<br />

Key words: mounta<strong>in</strong> tourism, ski area, strategy, modernization, development<br />

1. INTRODUCTION<br />

In our country, <strong>the</strong> mounta<strong>in</strong>s occupy over 36% of <strong>the</strong> country, which ranges between<br />

Romanian geographical space def<strong>in</strong><strong>in</strong>g elements of <strong>the</strong> Carpatho-Danubian-Pontic (Tigu,<br />

2002). Framework of cont<strong>in</strong>uous habitation, Carpathians were imposed <strong>and</strong> <strong>the</strong> cradle of<br />

tourism <strong>in</strong> Romania. Mounta<strong>in</strong> tourism potential - represented by <strong>in</strong>creases, peaks, plateaus,<br />

glacial lakes, ski slopes <strong>and</strong> fields, valleys, gorges <strong>and</strong> o<strong>the</strong>r spectacular l<strong>and</strong>forms - was<br />

highly valued <strong>in</strong> some massive, while many o<strong>the</strong>rs rema<strong>in</strong>ed practically unused .<br />

North Oltenia, or Oltenia under <strong>the</strong> mounta<strong>in</strong>, is a special area historically <strong>and</strong> cultural<br />

tourism has a potential exception. Located <strong>in</strong> complex domestic <strong>and</strong> <strong><strong>in</strong>ternational</strong> tourist<br />

flows north - south <strong>and</strong> east - west, it has created favorable conditions for <strong>in</strong>creas<strong>in</strong>g tourism<br />

activity, understood <strong>in</strong> all its amplitude. Tourist reasons deemed as relevant to assess <strong>the</strong> level<br />

of tourism surround<strong>in</strong>g <strong>the</strong> Carpathians <strong>and</strong> <strong>the</strong> Olt to Iron Gate <strong>and</strong> allow closure of travel of<br />

large-scale presentation area <strong>in</strong>cludes North Oltenia Valcea, Florida <strong>and</strong> Mehed<strong>in</strong>ti.<br />

Valcea county presents a wide geographical range, as <strong>the</strong>y meet <strong>the</strong> most <strong>in</strong>terest<strong>in</strong>g<br />

l<strong>and</strong>scapes, followed by <strong>the</strong> densely populated valleys <strong>and</strong> depressions, housed <strong>in</strong> <strong>the</strong> hills, to<br />

<strong>the</strong> boiler <strong>and</strong> Custura alp<strong>in</strong>e glacier.<br />

L<strong>and</strong> of mounta<strong>in</strong>s <strong>and</strong> hills from both sides of <strong>the</strong> Olt Valley toge<strong>the</strong>r with <strong>the</strong> same<br />

name are rare tourist wealth. It is due not only picturesque region, <strong>the</strong> large number of m<strong>in</strong>eral<br />

spr<strong>in</strong>gs, ancient traditions of <strong>the</strong> <strong>in</strong>habitants, but also achievements <strong>in</strong> large-scale<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

construction, <strong>the</strong> ease of movement <strong>and</strong> l<strong>in</strong>kages by focus<strong>in</strong>g on one of <strong>the</strong> ma<strong>in</strong> ways<br />

Carpathian. All <strong>the</strong>se made Valcea is one of <strong>the</strong> first places <strong>in</strong> <strong>the</strong> country of tourism<br />

opportunities <strong>in</strong> <strong>the</strong> various forms <strong>and</strong> with great growth prospects. Recovery high tourist<br />

potential of <strong>the</strong> fundamental aims.<br />

Mehed<strong>in</strong>ti expansion ahead, opportunities for recreation <strong>and</strong> education of <strong>the</strong><br />

population by attract<strong>in</strong>g domestic tourism circuit of a geographical area that can offer many<br />

opportunities for recreation, relaxation, knowledge <strong>and</strong> health restoration <strong>and</strong> aimed derived,<br />

obta<strong>in</strong><strong>in</strong>g favorable economic results due to a satisfactory level of tourist traffic <strong>in</strong> this respect<br />

is putt<strong>in</strong>g special emphasis on foster<strong>in</strong>g <strong><strong>in</strong>ternational</strong> tourism. Also, model<strong>in</strong>g of <strong>the</strong> natural<br />

environment organized by specific means, <strong>the</strong> tourism <strong>in</strong>dustry, will reveal fur<strong>the</strong>r valuable<br />

elements of l<strong>and</strong>scape, which gives a sense of dynamism <strong>and</strong> beauty territory.<br />

2. CONTENTS:<br />

Order description of <strong>the</strong> ma<strong>in</strong> tourist areas <strong>in</strong> Nor<strong>the</strong>rn Oltenia is based on strict<br />

criteria as geographical focus is on natural <strong>and</strong> human potential of <strong>the</strong> county. L<strong>and</strong>scapes <strong>and</strong><br />

picturesque mounta<strong>in</strong> villages, caves, historical monuments, places of recreation <strong>and</strong> leisure<br />

admirable attraction of this tourist area that runs through much of <strong>the</strong> Carpathian bas<strong>in</strong><br />

Oltenian or alp<strong>in</strong>e route penetrates deep <strong>in</strong>to <strong>the</strong> Parâng <strong>and</strong> Vâlcan.<br />

Parang mounta<strong>in</strong>s <strong>and</strong> high peaks of Vâlcan <strong>the</strong>ir stone wall marks <strong>the</strong> nor<strong>the</strong>rn border<br />

of <strong>the</strong> county <strong>and</strong> concentrates rich natural tourist potential, given <strong>the</strong> differences <strong>in</strong> altitude,<br />

geological structure, <strong>the</strong> morphological complexity <strong>and</strong> <strong>the</strong> <strong>in</strong>fluence it exerts on o<strong>the</strong>r natural<br />

components.<br />

Basically, <strong>the</strong>se massifs are attractive for tourists <strong>and</strong> allow w<strong>in</strong>ter sports, hik<strong>in</strong>g,<br />

mounta<strong>in</strong>eer<strong>in</strong>g, speleology, fish<strong>in</strong>g <strong>and</strong> hunt<strong>in</strong>g sports because of <strong>the</strong> follow<strong>in</strong>g features:<br />

<strong>the</strong>y are easily accessible, have a network of longitud<strong>in</strong>al <strong>and</strong> transverse valleys, <strong>the</strong> passes<br />

<strong>and</strong> gorges that favored <strong>the</strong> construction of modern roads or forest, with relatively low<br />

altitudes.<br />

Road transcarpathian (DN67C), cross<strong>in</strong>g <strong>the</strong> ridge <strong>and</strong> leav<strong>in</strong>g a clear path Parâng<br />

meadows, mounta<strong>in</strong> views, which open on one side of it, lead<strong>in</strong>g from <strong>the</strong> Şugag Novaci (108<br />

km) <strong>and</strong> <strong>the</strong>n Sebeş a true bridge between Oltenia <strong>and</strong> Transylvania.<br />

Down from <strong>the</strong> high peaks of Parâng - undisturbed abode of chamois - <strong>the</strong> Alp<strong>in</strong>e<br />

Road Novaci - Şugag arrive <strong>in</strong> Rânca, alp<strong>in</strong>e resort situated at 1600 m altitude. Rânca resort is<br />

"a realm leg / a breath of heaven" as <strong>the</strong> ballad, a place with an <strong>in</strong>vigorat<strong>in</strong>g Alp<strong>in</strong>e climate,<br />

an ideal day to forget stereotypes. Sounds like a place from ano<strong>the</strong>r world, where nature<br />

reigns mak<strong>in</strong>g ourselves available, generous, its beauties. Presents some peculiarities which<br />

gives orig<strong>in</strong>ality, which means that is able to <strong>in</strong>terest tourists amateur w<strong>in</strong>ter sports, climb<strong>in</strong>g,<br />

mounta<strong>in</strong> hik<strong>in</strong>g Mounta<strong>in</strong> tourism gorjean with secular traditions, climatic conditions of<br />

development have materialized <strong>in</strong> <strong>the</strong> three massifs: Parang Mounta<strong>in</strong>s, Godeanu Vâlcan <strong>and</strong><br />

occupy<strong>in</strong>g 30% of <strong>the</strong> county.<br />

The mounta<strong>in</strong> tourism potential is given by a summary of components - varied <strong>and</strong><br />

spectacular l<strong>and</strong>forms, rivers <strong>and</strong> lakes, flora <strong>and</strong> fauna of great <strong>in</strong>terest, climate, slopes <strong>and</strong><br />

ski areas, etc.. Due to <strong>the</strong> <strong>in</strong>fluence of Mediterranean climate, snow persistence is low <strong>in</strong> most<br />

regions of North Oltenia, except for areas of nor<strong>the</strong>rn Florida <strong>and</strong> Valcea counties where<br />

snow rema<strong>in</strong>s for a period long enough, especially <strong>in</strong> resort Rânca. To better underst<strong>and</strong> <strong>the</strong><br />

importance of <strong>the</strong> tourist area Novaci - Rânca be started from <strong>the</strong> very location of <strong>the</strong> county<br />

<strong>in</strong> <strong>the</strong> country context <strong>and</strong> area of great tourist value of <strong>the</strong> Sub-Carpathians of Oltenia. Thus,<br />

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north county is almost entirely occupied by two large massive - <strong>and</strong> Vâlcan Parângul - <strong>and</strong> <strong>the</strong><br />

small part of <strong>the</strong> massive Godeanul.<br />

Of <strong>the</strong>se Parang Mounta<strong>in</strong>s dom<strong>in</strong>ate <strong>the</strong> top of <strong>the</strong> mounta<strong>in</strong> Gorj Parângu Mare, with<br />

an altitude of 2518 m, plac<strong>in</strong>g <strong>the</strong>m third <strong>in</strong> <strong>the</strong> Romanian Carpathians.<br />

Novaci town situated on <strong>the</strong> river Gilort on DN67C, is dist<strong>in</strong>guished by its valuable<br />

potential that favors development of tourist activities throughout <strong>the</strong> year.<br />

The ma<strong>in</strong> attraction of its elements are about 450 m altitude, sites <strong>in</strong> <strong>the</strong> foothills of<br />

Parang, which ensures <strong>the</strong>ir climatic conditions <strong>in</strong> mounta<strong>in</strong> areas (cool summers, with many<br />

sunny days <strong>and</strong> low ra<strong>in</strong>fall <strong>and</strong> long w<strong>in</strong>ters not too cold, but great abundance of<br />

precipitation as snow that lay <strong>in</strong> layers with a thickness of 40-60 cm per year on <strong>the</strong> nor<strong>the</strong>rn<br />

slopes persistent about 5 months), picturesque l<strong>and</strong>scape, unpolluted l<strong>and</strong>scape with sedative<br />

effects, ozone air; slopes orientation nor<strong>the</strong>rn, heavily wooded, large farms, well off, with<br />

houses with architecture specific to <strong>the</strong> mounta<strong>in</strong> or build<strong>in</strong>g new utility features modern,<br />

traditional folk elements <strong>and</strong> architectural monuments.<br />

Established for <strong>the</strong>se reasons follow<strong>in</strong>g functions Novaci tourist city:<br />

- Travel by transit, city <strong>and</strong> can serve as a stop for tourists <strong>in</strong> transit to Rânca or<br />

visit<strong>in</strong>g tourist circuits of <strong>the</strong> studied area: 45 km away from Targu-Jiu, 50 km from Ramnicu<br />

Valcea <strong>and</strong> 255 km from Bucharest;<br />

- Stay for rest, recreation, for which special conditions <strong>in</strong> both summer <strong>and</strong> w<strong>in</strong>ter;<br />

- The assumptions that favor action dur<strong>in</strong>g <strong>the</strong> summer, result<strong>in</strong>g <strong>in</strong> presentation of<br />

village tourism potential, it adds that novacean is an important dispersion of valuable tourist<br />

attractions to <strong>the</strong> Parang Mounta<strong>in</strong>s. From <strong>the</strong>re roads to <strong>the</strong> resort Rânca, birth Lotru Olteţ<br />

Valley, Cave Polovragi Muierii, slopes doll - massive Parângul Great Gâlcescu glacial lake,<br />

etc..<br />

From Novaci ancient shepherds settlement, settlement known today by its Nedeia by<br />

his ballads about shepherds, variants of <strong>the</strong> ballad "Miorita" can climb to <strong>the</strong> Alp<strong>in</strong>e resort<br />

Rânca, located <strong>in</strong> Parang Mounta<strong>in</strong>s, located at an altitude of between 1500 m <strong>and</strong> 1700 m<br />

In general, massive feature Parang glacier is a large extension of relief, which is<br />

composed of a comb<strong>in</strong>ation of <strong>in</strong>creases rocky, sometimes covered by scree fields arranged<br />

significant erratic <strong>and</strong> glacial valleys or, <strong>in</strong> some of <strong>the</strong>m runn<strong>in</strong>g through <strong>the</strong> lakes. To <strong>the</strong><br />

south, <strong>the</strong> l<strong>and</strong>scape is diversified by <strong>the</strong> appearance of a karstic present varied through<br />

gorges, hills, cl<strong>in</strong>ts, steep walls, caves, which are developed ma<strong>in</strong>ly along <strong>the</strong> valleys Olteţ<br />

<strong>and</strong> yellow. From a climatic mean annual temperatures of 17 degrees Celsius to 600 m<br />

altitude <strong>and</strong> 20 degrees Celsius to over 2480 m altitude, negative values recorded from 2000<br />

m upwards. Temperate - cont<strong>in</strong>ental, with Mediterranean <strong>in</strong>fluences <strong>and</strong> low temperatures,<br />

provide specific climatic conditions of mounta<strong>in</strong> areas, such as <strong>the</strong> high peaks of <strong>the</strong><br />

mounta<strong>in</strong>s, respectively Rânca, snow sometimes falls <strong>in</strong> September <strong>and</strong> rema<strong>in</strong>s stable layer<br />

until May. Average depth of snow - <strong>the</strong> period <strong>in</strong>dicated - is over 50 cm, <strong>the</strong> maximum be<strong>in</strong>g<br />

recorded <strong>in</strong> March.<br />

The ma<strong>in</strong> rivers <strong>in</strong> <strong>the</strong> area are Gilort, Yellow <strong>and</strong> Olteţ, waters that cross <strong>the</strong><br />

mounta<strong>in</strong>ous region consists solely of crystall<strong>in</strong>e rocks, cutt<strong>in</strong>g deep valleys wild steep slopes,<br />

deep <strong>in</strong> which trout romp <strong>in</strong> all its glory. Parang Mounta<strong>in</strong>s hosts a large number of glacial<br />

lakes <strong>in</strong> which <strong>the</strong> large <strong>and</strong> permanent water are lakes Gâlcescu, Taurus, Slăneiul, Mija <strong>and</strong><br />

bird. A feature of <strong>the</strong>se lakes is <strong>the</strong> bridge of ice formed on <strong>the</strong>m that lasts from early<br />

November until June.<br />

The nature of climatic conditions, diverse terra<strong>in</strong> <strong>and</strong> variety is mentioned vegetation<br />

<strong>and</strong> fauna of this area. The presence of almost general low altitudes typical forest species -<br />

birch, beech, coniferous (p<strong>in</strong>e <strong>and</strong> spruce) is reduced with <strong>the</strong> transition to higher altitudes,<br />

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lead<strong>in</strong>g to gaps alp<strong>in</strong>e peaks. This area houses <strong>and</strong> hunt<strong>in</strong>g sea fauna species, so <strong>in</strong>creas<strong>in</strong>g <strong>the</strong><br />

area for tourism <strong>and</strong> recreational <strong>in</strong>terests.<br />

Rânca resort provides access to two-way communication, namely: DN67 Novaci -<br />

Şugag been <strong>in</strong> pretty good condition <strong>and</strong> allows access to <strong>the</strong> resort, <strong>in</strong>clud<strong>in</strong>g w<strong>in</strong>ter, when<br />

snow is quite high, <strong>and</strong> forest road Gilort valley, properly arranged for operat<strong>in</strong>g profile,<br />

which leaves a 5 km l<strong>in</strong>k to Rânca.<br />

Due to <strong>the</strong> tourism potential of sport <strong>and</strong> recreational area available, but also because<br />

<strong>the</strong> technical <strong>and</strong> material of <strong>the</strong> resort has grown <strong>in</strong> recent years can see a large <strong>in</strong>crease <strong>in</strong><br />

<strong>the</strong> number of tourists throughout <strong>the</strong> year, but particularly <strong>in</strong> w<strong>in</strong>ter. As <strong>the</strong> only mounta<strong>in</strong><br />

resort <strong>in</strong> nor<strong>the</strong>rn Oltenia, which offers w<strong>in</strong>ter sports opportunities <strong>in</strong> <strong>the</strong> cold season, his<br />

attention focused on <strong>the</strong> authorities to modernize <strong>and</strong> develop <strong>the</strong>m.<br />

Climate, l<strong>and</strong>forms appropriate low temperatures, toge<strong>the</strong>r with <strong>the</strong> charm of nature<br />

are elements conv<strong>in</strong>c<strong>in</strong>g as possible to attract tourists eager for enterta<strong>in</strong>ment, recreation, <strong>and</strong><br />

<strong>the</strong> w<strong>in</strong>ter sports. In terms of facilities <strong>and</strong> sports <strong>and</strong> leisure facilities <strong>the</strong>re is a s<strong>in</strong>gle<br />

mechanical plant to climb (elevator), conducted <strong>in</strong> an area where ski<strong>in</strong>g on a trail untouched.<br />

Also <strong>the</strong>re is also a facility for children up (baby-ski).<br />

Low temperatures recorded <strong>in</strong> this area favors <strong>the</strong> gradual melt<strong>in</strong>g of snow, a situation<br />

associated with a gentle slope morphology, results <strong>in</strong> miss<strong>in</strong>g animals, a prerequisite for<br />

activities related to w<strong>in</strong>ter sports tourism.<br />

Among <strong>the</strong> socio-cultural <strong>and</strong> historical resources should be <strong>in</strong>cluded <strong>and</strong> tourism<br />

resources related to economic activity. They concern <strong>the</strong> eng<strong>in</strong>eer<strong>in</strong>g <strong>and</strong> architectural works<br />

such as dams <strong>and</strong> water accumulated <strong>in</strong>terest hydro-geological, hydro, build<strong>in</strong>gs <strong>and</strong> o<strong>the</strong>r<br />

economic objectives.<br />

Rânca resort, situated at <strong>the</strong> highest altitude <strong>in</strong> <strong>the</strong> country - 1,600 meters, is <strong>the</strong> only<br />

mounta<strong>in</strong> resort <strong>in</strong> <strong>the</strong> area offer<strong>in</strong>g opportunities for w<strong>in</strong>ter sports, featur<strong>in</strong>g <strong>the</strong> best ski area<br />

<strong>in</strong> Central <strong>and</strong> Eastern ski.<br />

Consider<strong>in</strong>g <strong>the</strong> promis<strong>in</strong>g potential for both ski resort trail (downhill) <strong>and</strong> <strong>the</strong> ski<strong>in</strong>g<br />

but also for walk<strong>in</strong>g <strong>and</strong> recreation specialists are a number of proposals for facilities <strong>and</strong><br />

sports facilities. A keen <strong>in</strong>terest <strong>in</strong> resort development presented a French company Sectra<br />

Infrastructures, which came with a set of proposed plann<strong>in</strong>g area for w<strong>in</strong>ter sports.<br />

Proposals for modernization, consolidation <strong>and</strong> development of <strong>the</strong> resort Rânca. Capacity of<br />

<strong>the</strong> ski slopes, <strong>and</strong> all team, <strong>in</strong>clud<strong>in</strong>g plann<strong>in</strong>g <strong>and</strong> cost solutions <strong>and</strong> steps to reach, lead<strong>in</strong>g<br />

to an estimate of <strong>the</strong> total capacity of over 87,000 skiers at a rate of 154,000 skiers / hour.<br />

Ski slopes (walk). In <strong>the</strong> high plateau Rânca have provided two cross country trails,<br />

offer<strong>in</strong>g skiers ride a variety of exposure <strong>and</strong> l<strong>and</strong>scape plans, <strong>and</strong> degrees of difficulty,<br />

length of 10 km. From December to February can provide long routes <strong>in</strong> <strong>the</strong> bottom of <strong>the</strong><br />

mounta<strong>in</strong>.<br />

Necessary cable lifts (funiculars). S<strong>in</strong>ce cable transport problems have more special<br />

aspects of strict professional <strong>and</strong> high level of <strong>in</strong>terest <strong>the</strong>y will show <strong>in</strong> fur<strong>the</strong>r detail.<br />

Follow<strong>in</strong>g studies on <strong>the</strong> development of tourist resort Rânca, hav<strong>in</strong>g as a central base lodge,<br />

ski areas resulted to equip a total of 11 lifts <strong>and</strong> cable for people who wear a variety of types,<br />

namely: gondola, chairlift debraiabil, chairlifts with fixed coupl<strong>in</strong>g, with vehicles 2 <strong>and</strong> 3<br />

seats, lifts <strong>and</strong> bipost mono. Their location <strong>in</strong> <strong>the</strong> territory, choice of cable cars <strong>and</strong> sett<strong>in</strong>g<br />

transmission capacity of each plant belong exclusively to <strong>the</strong> specialists who have made<br />

thorough studies <strong>in</strong> <strong>the</strong> field. The proposals made <strong>in</strong> <strong>the</strong> area of analysis of <strong>the</strong> State <strong>in</strong> all<br />

respects: relief <strong>and</strong> climate, snow cover, accommodation <strong>and</strong> food options, <strong>the</strong> ma<strong>in</strong><br />

population centers that provide clients <strong>the</strong> necessary ways <strong>and</strong> means of transport, etc.. A<br />

special aspect of <strong>the</strong> present study is <strong>the</strong> proposal that cable <strong>in</strong>stallations to run <strong>in</strong> stages. To<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

avoid <strong>the</strong> risk of economic <strong>in</strong>efficiency is proposed that tourist development of <strong>the</strong> area<br />

studied <strong>and</strong> especially <strong>the</strong> lifts to be made <strong>in</strong> small steps based on f<strong>in</strong>d<strong>in</strong>gs.<br />

To ensure access to facilities <strong>and</strong> utilities that provide reception facilities of <strong>the</strong> resort<br />

Rânca several variants are proposed cableway:<br />

- Gondola - Gilort Valley startup - monocable lift with closed cab<strong>in</strong> (gondola) 4 or 6<br />

people <strong>and</strong> coupl<strong>in</strong>g that auto off <strong>in</strong> <strong>the</strong> stations <strong>and</strong> cable carrier - tractor. The cab<strong>in</strong>s stations<br />

are carried by a cha<strong>in</strong> conveyor, <strong>the</strong> speed of 0.20 m / sec, so embark<strong>in</strong>g <strong>and</strong> disembark<strong>in</strong>g<br />

passengers to be possible when walk<strong>in</strong>g on specially built platforms. Telegondolelor doors<br />

close <strong>and</strong> open automatically <strong>in</strong> predeterm<strong>in</strong>ed po<strong>in</strong>ts (entry-exit persons). Nights <strong>and</strong> days<br />

off are parked <strong>in</strong> <strong>the</strong> two rail stations suspended, provided with appropriate automatic or<br />

manual switches. Gondolas are made on <strong>the</strong> platform to pick up <strong>and</strong> start automatically <strong>in</strong> l<strong>in</strong>e<br />

depend<strong>in</strong>g on <strong>the</strong> dem<strong>and</strong> for transport, but not <strong>in</strong>tervals less than those established by <strong>the</strong><br />

project. Control system is arranged <strong>in</strong> <strong>the</strong> station of cab<strong>in</strong>s <strong>and</strong> supervised tra<strong>in</strong><strong>in</strong>g <strong>in</strong><br />

technical booth located <strong>in</strong> <strong>the</strong> station extension.<br />

- Lift debraiabil - monocable lift, gondola lift especially designed on <strong>the</strong> pr<strong>in</strong>ciple that<br />

vehicles are <strong>in</strong> <strong>the</strong> form of seats 2, 3 or 4 places. Ano<strong>the</strong>r difference is that embark<strong>in</strong>g <strong>and</strong><br />

disembark<strong>in</strong>g passengers is o<strong>the</strong>rwise so: pick<strong>in</strong>g up <strong>the</strong> station on track is properly arranged,<br />

<strong>the</strong> skiers launch automatically controlled by a barrier.<br />

- Fixed lift - lift monocable formed as vehicles with seat capacity of 2 or 3 places,<br />

permanently coupled to <strong>the</strong> cable carrier - tractor. Operat<strong>in</strong>g speed about 0.2 m / sec allows<br />

embark<strong>in</strong>g <strong>and</strong> disembark<strong>in</strong>g passengers while driv<strong>in</strong>g, <strong>the</strong> pr<strong>in</strong>ciple lifts debraiabile -<br />

m<strong>and</strong>atory for vehicles with 3 people <strong>and</strong> recommended for those with 2 seats. The country<br />

has numerous 2-seat vehicle lifts <strong>and</strong> cable coupl<strong>in</strong>g constant carrier - tractor.<br />

Hous<strong>in</strong>g capacities. Of correlations that is realized <strong>in</strong> <strong><strong>in</strong>ternational</strong> practice between<br />

surface <strong>and</strong> capacity harnessed ski area, on <strong>the</strong> one h<strong>and</strong>, <strong>and</strong> accommodation necessary, on<br />

<strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> achieved results can accommodate, <strong>in</strong>deed, large, 70,000 places chalets,<br />

hotels <strong>and</strong> campgrounds. Tak<strong>in</strong>g <strong>in</strong>to account <strong>the</strong> reception capacity of <strong>the</strong> resort, <strong>the</strong> effort<br />

<strong>and</strong> <strong>in</strong>vestment that <strong>in</strong> perspective, tourism dem<strong>and</strong> will disperse <strong>and</strong> o<strong>the</strong>r w<strong>in</strong>ter sports<br />

centers, which will make <strong>the</strong> country believe that Rânca resort with its satellites will be<br />

developed to a capacity of about 1000-1200 accommodation <strong>and</strong> cater<strong>in</strong>g for <strong>the</strong>m.<br />

This capacity will be developed over time <strong>in</strong> relation to achiev<strong>in</strong>g facilities for w<strong>in</strong>ter<br />

sports, <strong>and</strong> tourism dem<strong>and</strong>, <strong>the</strong> economic achievements of <strong>the</strong> phase, a primary consideration<br />

<strong>in</strong> decid<strong>in</strong>g to ga<strong>in</strong> fur<strong>the</strong>r facilities of <strong>the</strong> resort. The structure of <strong>the</strong> accommodation capacity<br />

will play an important role chalets, mounta<strong>in</strong> specific.<br />

CONCLUSIONS<br />

Diversity of accommodation by:<br />

- Complete offer of accommodation by build<strong>in</strong>g higher category accommodation (4<br />

star, 5 star);<br />

- Modernization <strong>and</strong> development of delivery units (chalets, cab<strong>in</strong>s, motel) 2 <strong>and</strong> 3<br />

stars for <strong><strong>in</strong>ternational</strong> tourism;<br />

- Complete food supply by build<strong>in</strong>g new restaurants "altitude", allow<strong>in</strong>g foreign<br />

tourists d<strong>in</strong><strong>in</strong>g <strong>in</strong> <strong>the</strong> ski area (resort Rânca).<br />

Particular attention should be given to leisure activities. They should be more<br />

extensive than <strong>in</strong> previous cases, <strong>the</strong>y require numerous features, mak<strong>in</strong>g cultural activities,<br />

enterta<strong>in</strong>ment <strong>and</strong> sports complex <strong>and</strong> a body of professional animators to tra<strong>in</strong> tourists <strong>in</strong><br />

various actions <strong>and</strong> to create such a pleasant ambience. The cultural - enterta<strong>in</strong>ment <strong>and</strong> sports<br />

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will follow <strong>the</strong> capitalization factors artistic <strong>and</strong> ethno - folklore, <strong>and</strong> presentation of shows<br />

with famous artists.<br />

In <strong>the</strong> resort Rânca will take steps to achieve sport<strong>in</strong>g <strong>and</strong> recreational facilities will be<br />

part of <strong>the</strong> facilities of <strong>the</strong> resort. In this respect it is proposed arrangement of polyfunctional<br />

sports (tennis, volleyball, o<strong>in</strong>a, natural ice r<strong>in</strong>k), club library, facilities for table tennis, trout<br />

pond, picnic places <strong>in</strong> neighbor<strong>in</strong>g forests (fireplaces, ra<strong>in</strong> shelters, b<strong>in</strong>s, banks <strong>and</strong> tables,<br />

etc..), po<strong>in</strong>t of rent<strong>in</strong>g sports material, etc.. It is also important to follow at all times, <strong>the</strong> roads<br />

<strong>and</strong> paths to tourist sights to be visited.<br />

Ano<strong>the</strong>r Rânca resort development project called "Development of Florida tourist<br />

area" proposed to be f<strong>in</strong>anced from <strong>the</strong> PHARE 2001 proposes to implement <strong>the</strong> follow<strong>in</strong>g<br />

work:<br />

-Rehabilitation <strong>and</strong> development of access by county road DJ 665, arrangement of<br />

park<strong>in</strong>g <strong>and</strong> highway stop on <strong>the</strong> route;<br />

-Execution of technical equipment, consist<strong>in</strong>g of sewer Rânca-Novaci Rânca-Novaci<br />

treatment plant;<br />

-Construcnca-Novaci;<br />

-Construţii new <strong>and</strong> exist<strong>in</strong>g construction completion;<br />

-Built <strong>in</strong>formation <strong>and</strong> promote regional tourism <strong>and</strong> mounta<strong>in</strong> tourism;<br />

-Station "Rescue Rânca", etc.. (Accord<strong>in</strong>g to Annexes 3, 4, 5 <strong>and</strong> 6).<br />

REFERENCES:<br />

1. Erdeli G. <strong>and</strong> I. Istrati, Visitor facilities - Ed Univ, Bucharest, 1996<br />

2. Glavan V, Tourism <strong>in</strong> Romania , Economic Publish<strong>in</strong>g House, Bucharest, 2000,<br />

3. Glavan V, Tourism plann<strong>in</strong>g l<strong>and</strong>, Ed Eden, Bucharest, 1996.<br />

4. Stanescu I, Romanian tourism potential - Eldorado future, Ed "Paco", 2002<br />

5. Stanciulescu G, Micu, Economy <strong>and</strong> tourism management. Problems, projects <strong>and</strong><br />

case studies, Bucharest, CH Beckm 2009<br />

6.Tigu G, Alp<strong>in</strong>e tourism, Ed Uranus, Bucharest, 2002<br />

7. http://www.fpdl.ro/public/pdfs/proiect_novaci.pdf<br />

8. http://portalnovaciranca.ro<br />

9. http://ro.wikipedia.org/wiki/R% C3% A2nca, _Gorj<br />

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EMPLOYMENT LAWS IN CONSTRUCTION PROJECTS: SOME EMPLOYMENT<br />

LAWS ISSUES IN CHINA CONSTRUCTION PROJECTS<br />

Reza Esmaeilifar<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

Cao J<strong>in</strong>ke<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

Abdelnaser Omran<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

Abdul Aziz Huss<strong>in</strong><br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

ABSTRACT<br />

Human resources are deemed to be strategically important to organization. In <strong>the</strong><br />

circumstances, managers basically focus more on <strong>the</strong> pay <strong>and</strong> fr<strong>in</strong>ge benefits of <strong>the</strong> personnel<br />

or on <strong>the</strong> rules <strong>and</strong> regulations related to <strong>the</strong> management of human resources to <strong>the</strong><br />

determ<strong>in</strong>e o<strong>the</strong>r aspects of <strong>the</strong> case. The first important step <strong>in</strong> human resources management<br />

is recruitment <strong>and</strong> supply of manpower. If this step fails to employ job applicants with proper<br />

qualifications, it will result <strong>in</strong> open <strong>and</strong> hidden problem. More emphasis must be put on <strong>the</strong><br />

applicant’s education, experience <strong>and</strong> professional expertise with respect <strong>in</strong> employment. In<br />

this paper <strong>the</strong> ma<strong>in</strong> emphasis are <strong>in</strong> three sections. First, it starts as an employer that want to<br />

hire worker, second <strong>the</strong> problem that one worker has <strong>in</strong> this atmosphere <strong>and</strong> at <strong>the</strong> end it<br />

referred to woman lobar issues. As mentioned females have more than half of ch<strong>in</strong>a work<br />

zone, as result this section need more focus.<br />

Keywords: Employment, law, Construction, Projects, Ch<strong>in</strong>a.<br />

1. INTRODUCTION<br />

Most of countries have enacted <strong>the</strong>ir own labour laws <strong>and</strong> regulations which are<br />

accord<strong>in</strong>g to <strong>the</strong>ir national characteristics. The scope of labour law application is exp<strong>and</strong><strong>in</strong>g<br />

<strong>and</strong> <strong>the</strong> labour law has been a complete <strong>and</strong> systematic legal system. To protect workers’<br />

basic rights, <strong>the</strong> national labour law generally provides <strong>the</strong> m<strong>in</strong>imum st<strong>and</strong>ards of work<strong>in</strong>g<br />

conditions. Limited by our group members’ knowledge <strong>and</strong> <strong>in</strong>formation, we ma<strong>in</strong>ly research<br />

<strong>the</strong> Ch<strong>in</strong>ese labour law <strong>in</strong> construction <strong>in</strong>dustry (Stephen, 2009). The Labour Law of <strong>the</strong><br />

People’s Republic of Ch<strong>in</strong>a was enacted on 5/7/1994. The law <strong>in</strong>volved 13 chapters, 107<br />

items. The content <strong>in</strong>cludes general pr<strong>in</strong>ciples, employment promotion, labour contract <strong>and</strong><br />

collective contract, work time <strong>and</strong> rest time, wage, labour safety <strong>and</strong> health, special protection<br />

to women <strong>and</strong> children workers, professional tra<strong>in</strong><strong>in</strong>g, social <strong>in</strong>surance <strong>and</strong> welfare, labour<br />

dispute, supervision <strong>and</strong> <strong>in</strong>spection, legal liability, supplementary articles. The labour law is<br />

<strong>the</strong> fundamental law of Ch<strong>in</strong>a; it laid <strong>the</strong> foundation for <strong>the</strong> labour legislation. Accord<strong>in</strong>g to<br />

Stephen (2009), <strong>the</strong> guid<strong>in</strong>g ideology of <strong>the</strong> labour law is:<br />

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1) To reflect <strong>the</strong> constitutional pr<strong>in</strong>ciples <strong>and</strong> protect labour’s rights;<br />

2) To improve <strong>the</strong> development of productivity;<br />

3) To provide an uniform basic criterion <strong>and</strong> st<strong>and</strong>ard;<br />

4) Insist on <strong>the</strong> national conditions <strong>and</strong> act on <strong><strong>in</strong>ternational</strong> practice as far as possible.<br />

The economy of ch<strong>in</strong>a had very significant changes <strong>in</strong> recent years, especially <strong>in</strong><br />

construction section. The ch<strong>in</strong>a is large country with many sovereign <strong>and</strong> dist<strong>in</strong>ct sections.<br />

There are ma<strong>in</strong> differences among areas. This paper concentrates on employment law <strong>in</strong><br />

ma<strong>in</strong>l<strong>and</strong> of ch<strong>in</strong>a construction project. Broadly speak<strong>in</strong>g, all companies before contract will<br />

check <strong>the</strong> costumes position <strong>and</strong> also customers before giv<strong>in</strong>g contract to a firm. Accord<strong>in</strong>g<br />

to some law <strong>and</strong> rule a company proceed to employ lobar <strong>and</strong> hire <strong>the</strong>m. This law <strong>and</strong><br />

method that firms use for hir<strong>in</strong>g new workforces have direct effect on company, government<br />

<strong>and</strong> society. The world is on a fast lane tend<strong>in</strong>g towards a global village, creat<strong>in</strong>g a massive<br />

migration of expertise from less privileged countries to highly privileged countries. But <strong>in</strong> this<br />

case we speak about ch<strong>in</strong>a, a country with huge population <strong>and</strong> with <strong>the</strong> most massive<br />

workforce <strong>in</strong> world. All method is changed for this country. The ch<strong>in</strong>a has cheapest workforce<br />

because of this huge population that has but ma<strong>in</strong> po<strong>in</strong>t here is workers. The biggest<br />

challenges for employers <strong>in</strong> ch<strong>in</strong>a is to have found decent lobar <strong>and</strong> who has skilled. The<br />

o<strong>the</strong>r po<strong>in</strong>t is after hir<strong>in</strong>g <strong>the</strong>se workers what happened to <strong>the</strong>m. How <strong>the</strong> employers arrange.<br />

It would be better to say, how <strong>the</strong> condition will designed for <strong>the</strong>m that <strong>the</strong>y can work, <strong>and</strong> <strong>the</strong><br />

efficiency approach to <strong>the</strong> peak of itself. In fact, provide <strong>the</strong> space that workers can work is<br />

important for bout side. At first glance of this part we pay to this importance that is <strong>the</strong><br />

workers <strong>in</strong> good condition or not, as important part this paper will give a general view of this<br />

situation. In next part, our focus will <strong>in</strong> woman lobar as biggest part of worker <strong>in</strong> ch<strong>in</strong>a. At<br />

first <strong>in</strong> this part an overall view given, <strong>and</strong> <strong>in</strong> next section it reviewed that <strong>the</strong>y have more<br />

problem than male workers <strong>in</strong> ch<strong>in</strong>a. It tried to give best effect of this problem on employers<br />

<strong>and</strong> country. F<strong>in</strong>ally, <strong>in</strong> <strong>the</strong> last part tips are mentioned that can be useful for correct<strong>in</strong>g,<br />

improv<strong>in</strong>g <strong>and</strong> solv<strong>in</strong>g this problem <strong>in</strong> employment law <strong>in</strong> construction project of ch<strong>in</strong>a. The<br />

Labour Contract Law of People’s Republic of Ch<strong>in</strong>a was enacted on 29/6/2007 <strong>and</strong> was<br />

formally implemented on 1/01/2008. This law usually is called <strong>the</strong> new labour law. The new<br />

labour law improved <strong>the</strong> system of labour contract, <strong>and</strong> it is <strong>the</strong> ma<strong>in</strong> object of study <strong>in</strong> this<br />

paper.<br />

2. RESEARCH OBJECTIVES<br />

The current case study is aimed to determ<strong>in</strong>e method strategy for employment of<br />

construction <strong>in</strong>dustry <strong>in</strong> ch<strong>in</strong>a. To achieve this aim, <strong>the</strong> follow<strong>in</strong>g objectives were proposed:<br />

1) To identify employment problem <strong>in</strong> ch<strong>in</strong>a<br />

2) To identify ch<strong>in</strong>a construction labours<br />

3) To identify <strong>the</strong> problem of wage arrears for migrant rural workers<br />

4) To identify <strong>the</strong> problem after labour’s employment or recruitment<br />

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3. SIGNIFICANCE OF THE STUDY<br />

The identification of <strong>the</strong> type of problem <strong>in</strong> employment law of construction project<br />

that can be useful for construction Company <strong>and</strong> must use <strong>in</strong> projects, it is <strong>the</strong> ma<strong>in</strong> po<strong>in</strong>t of<br />

this case study. First step is identify<strong>in</strong>g work<strong>in</strong>g base <strong>in</strong> ch<strong>in</strong>a <strong>and</strong> recogniz<strong>in</strong>g Ch<strong>in</strong>ese<br />

workers. In <strong>the</strong> o<strong>the</strong>r world <strong>in</strong> this case study it tried to give overview of ch<strong>in</strong>a construction<br />

<strong>in</strong>dustry atmosphere, <strong>and</strong> for next step it tried to have good review of <strong>the</strong> problem <strong>in</strong> this case.<br />

It would be better to say <strong>the</strong> construction of this paper was on some port of problem <strong>in</strong><br />

employment law problem <strong>in</strong> construction <strong>in</strong>dustry. The recogniz<strong>in</strong>g more ch<strong>in</strong>a contractors<br />

<strong>and</strong> workers <strong>and</strong> how <strong>the</strong>y work also <strong>the</strong>ir objectives it could be on next level for this case.<br />

This paper tries to answer to four ma<strong>in</strong> questions:<br />

What k<strong>in</strong>ds of problem are happened <strong>in</strong> ch<strong>in</strong>a employment law?<br />

What k<strong>in</strong>d of worker work <strong>in</strong> construction <strong>in</strong>dustry <strong>in</strong> ch<strong>in</strong>a?<br />

Are <strong>the</strong>se problem f<strong>in</strong>ished by employ<strong>in</strong>g workers?<br />

How this problem <strong>in</strong> employment law can solved?<br />

4. RESEARCH METHODOLOGY<br />

All <strong>the</strong> data were basically collected from one source only; secondary sources. The<br />

secondary data about ch<strong>in</strong>a were collected through <strong>the</strong> literary sources that collected <strong>in</strong><br />

websites <strong>and</strong> articles related to employment problems <strong>in</strong> Ch<strong>in</strong>a. Some part of <strong>the</strong> data around<br />

employment problem <strong>in</strong> construction <strong>in</strong>dustry, workers <strong>and</strong> general <strong>in</strong>formation about this<br />

section emerge from personal <strong>in</strong>formation about ch<strong>in</strong>a. The case study is limited to <strong>the</strong><br />

purview of <strong>the</strong> websites <strong>and</strong> ch<strong>in</strong>a construction <strong>in</strong>dustry articles, but <strong>the</strong>re is no access to real<br />

Ch<strong>in</strong>ese contractors for ask<strong>in</strong>g questions or questionnaire. The provided data <strong>and</strong> <strong>in</strong>formation<br />

about ch<strong>in</strong>a <strong>and</strong> ch<strong>in</strong>a’s company <strong>in</strong>formation was just based on data obta<strong>in</strong>ed <strong>and</strong> found on<br />

<strong>the</strong> websites <strong>and</strong> o<strong>the</strong>r personal published data.<br />

5. BACKGROUND OF STUDY<br />

Construction company must, accord<strong>in</strong>g to <strong>the</strong> law on construction, <strong>in</strong>cludes all<br />

f<strong>in</strong>ancial <strong>in</strong>stitutions that execute construction <strong>and</strong> <strong>the</strong> sub-activities, such as sites or ground<br />

<strong>in</strong>vestigation, design, <strong>in</strong>stallation, construction, material, tools supply organization <strong>and</strong><br />

employees. In Ch<strong>in</strong>a, however, it is generally accepted that worker must be resident <strong>in</strong> ch<strong>in</strong>a.<br />

Construction companies can implement <strong>the</strong>se different work or <strong>and</strong> o<strong>the</strong>r option that operate<br />

<strong>in</strong> this case (employ manpower) is, <strong>the</strong>y may be use o<strong>the</strong>r a construction firm, <strong>in</strong>stallation<br />

firm, eng<strong>in</strong>eer<strong>in</strong>g firm or eng<strong>in</strong>eer<strong>in</strong>g department manpower or equipment. Essentially, <strong>the</strong><br />

exist<strong>in</strong>g state owned or collective construction power <strong>in</strong> Ch<strong>in</strong>a was shaped <strong>in</strong> <strong>the</strong> 1950’s by<br />

alter<strong>in</strong>g <strong>the</strong> private contractors who been prior to 1949. For frankly speak<strong>in</strong>g, ch<strong>in</strong>a<br />

government changed eight army section <strong>and</strong> sent <strong>the</strong>m to number of construction enterprises,<br />

<strong>in</strong> fact <strong>the</strong>y sent for undertak<strong>in</strong>g <strong>the</strong> construction projects <strong>and</strong> for rid<strong>in</strong>g this sector <strong>in</strong> right<br />

way, it would be better to say for <strong>the</strong> economic development of program <strong>in</strong> august 1952.<br />

Basically, this behaviour of ch<strong>in</strong>a government was <strong>the</strong> fresh start, on <strong>the</strong> o<strong>the</strong>r world it was<br />

turn<strong>in</strong>g po<strong>in</strong>t. Dur<strong>in</strong>g this period of time almost one million construction labours come from<br />

<strong>the</strong> periphery to <strong>the</strong> cities (from rural to <strong>the</strong> <strong>in</strong>l<strong>and</strong> - southwest <strong>and</strong> northwest Ch<strong>in</strong>a) to be <strong>in</strong><br />

<strong>the</strong> construction projects. This work cont<strong>in</strong>ued <strong>in</strong> those decades. The ‘third-frontier project’<br />

was <strong>the</strong> name that called <strong>and</strong> rebuilds <strong>the</strong> national economy geographically was objective.<br />

The current ch<strong>in</strong>a construction <strong>in</strong>dustry is prepared of eight dist<strong>in</strong>ct sorts of construction<br />

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<strong>in</strong>stitutions <strong>in</strong> terms of acquisition. They are counted such as urban <strong>and</strong> rural collectives,<br />

private firms, jo<strong>in</strong>t venture, Hong Kong, Macao <strong>and</strong> Taiwan contractors. The<br />

construction work force o<strong>the</strong>r than <strong>the</strong> above seven types is devoted to as o<strong>the</strong>r companies.<br />

The numbers of each type of company are shown <strong>in</strong> (Table 1).<br />

Table 1. Number of construction companies by type of ownership<br />

With a closer look at <strong>the</strong> high po<strong>in</strong>ts, its vivid this is unbalanced with this grow<strong>in</strong>g<br />

movement <strong>and</strong> on <strong>the</strong> o<strong>the</strong>r side with <strong>the</strong> fast pace of construction, obvious law <strong>and</strong> regulation<br />

are needed <strong>in</strong> employment. These sections need more attention from bout side (employers<br />

<strong>and</strong> employees). Arrang<strong>in</strong>g <strong>and</strong> give to <strong>the</strong> construction <strong>in</strong>dustry decent <strong>and</strong> enough work<br />

forces is an importance. In o<strong>the</strong>r word, employment who <strong>and</strong> how behaviour with <strong>the</strong>m is not<br />

just important <strong>in</strong> construction, it’s <strong>the</strong> ma<strong>in</strong> po<strong>in</strong>t <strong>in</strong> economy <strong>and</strong> <strong>in</strong>dustry. In our case <strong>the</strong><br />

contract become more important for bout side. The new labour contract law is a social law. It<br />

focuses on solv<strong>in</strong>g <strong>the</strong> problems <strong>in</strong> real labour relations. Such as <strong>the</strong> employers don/t sign<br />

labour contracts, don’t pay wages, <strong>and</strong> use short-term contracts to <strong>in</strong>jure workers’ <strong>in</strong>terests.<br />

Therefore, to build a harmonious <strong>and</strong> stable labour relation, <strong>the</strong> purpose of <strong>the</strong> “Labour<br />

Contact Law” is located <strong>in</strong> <strong>the</strong> tilt to <strong>the</strong> employees. This “tilt”, enhances <strong>the</strong> employers’<br />

awareness of us<strong>in</strong>g workers <strong>in</strong> law <strong>and</strong> raises <strong>the</strong> rate of sign<strong>in</strong>g labour contract. At <strong>the</strong> same<br />

time, it also <strong>in</strong>creases <strong>the</strong> cost of production <strong>and</strong> causes some impact to <strong>the</strong> enterprises,<br />

especially to <strong>the</strong> construction enterprises. Construction <strong>in</strong>dustry is a labour-<strong>in</strong>tensive <strong>in</strong>dustry.<br />

The features of <strong>the</strong> employment are large number, high mobility, dispersion <strong>and</strong> stage. These<br />

features result <strong>in</strong> larger impact to <strong>the</strong> construction enterprises. With <strong>the</strong> operation of <strong>the</strong> new<br />

“Labour Contract Law”, <strong>the</strong> whole construction <strong>in</strong>dustry faces a series of new problems.<br />

6. PROBLEM STATEMENT<br />

These problems <strong>in</strong> construction <strong>in</strong>dustry <strong>in</strong> ch<strong>in</strong>a can divided such as:<br />

1) Non-st<strong>and</strong>ard employment, low rate of sign<strong>in</strong>g labour contracts<br />

2) Don’t pay social <strong>in</strong>surance for <strong>the</strong>ir employees or only pay part of it<br />

3) The problem of wage arrears for migrant rural workers still exists<br />

4) The execution of <strong>the</strong> labour contract law is still <strong>in</strong>complete<br />

5) The problem after hir<strong>in</strong>g labours.<br />

A research shows that <strong>the</strong>re are three ma<strong>in</strong> components of construction enterprises<br />

employees. The first one is <strong>the</strong> “own workers”, who generally signed a st<strong>and</strong>ard contract. But<br />

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with <strong>the</strong> separation of <strong>the</strong> management <strong>and</strong> operation, <strong>the</strong> proportion of such person <strong>in</strong> <strong>the</strong><br />

construction employment is gett<strong>in</strong>g smaller <strong>and</strong> smaller. The second one is <strong>the</strong> technicians of<br />

sub-contractors. After <strong>the</strong> qualification of construction enterprises repositioned <strong>in</strong> 2001, many<br />

construction enterprises work as sub-contractors. They are <strong>in</strong>dependent corporate entities <strong>and</strong><br />

<strong>the</strong>y service labour subcontract<strong>in</strong>g for <strong>the</strong> general contractor. There are only 30% workers <strong>in</strong><br />

<strong>the</strong>se companies sign<strong>in</strong>g contract. They are usually <strong>the</strong> technicians. The third one is <strong>the</strong> rural<br />

migrant workers who are subord<strong>in</strong>ates to <strong>the</strong> “labour contractor”. They accounted for more<br />

than 70% of <strong>the</strong> total number of workers <strong>in</strong> construction <strong>in</strong>dustry. But basically, <strong>the</strong>y don’t<br />

sign labour contracts. The most problems occur <strong>in</strong> <strong>the</strong> “70%”.<br />

6.1. UNSTANDARDIZED EMPLOYMENT AND LOW RATE CONTRACT<br />

LABOUR<br />

Labour contract is <strong>the</strong> ma<strong>in</strong>tenance worker <strong>and</strong> enterprise of labour relations, is <strong>the</strong><br />

important content of <strong>the</strong> worker labour rights. However, accord<strong>in</strong>g to <strong>the</strong> survey, most<br />

enterprise construction group is not with migrant workers sign labour contract, or to sign lab<br />

our service contract <strong>in</strong>stead of labour contract, some just oral agreement. Some construction<br />

group <strong>in</strong> order to deal with <strong>the</strong> department concerned, <strong>the</strong>y sign labour contract by<br />

<strong>the</strong>mselves, of course, <strong>and</strong> <strong>the</strong> workers don’t know anyth<strong>in</strong>g about <strong>the</strong> contract. Moreover,<br />

eng<strong>in</strong>eer<strong>in</strong>g project contract<strong>in</strong>g units just responsible for <strong>the</strong> progress of <strong>the</strong> projects, safety,<br />

<strong>and</strong> eng<strong>in</strong>eer<strong>in</strong>g quality, <strong>and</strong> <strong>the</strong>y haven’t management responsibility of construction group<br />

personnel. Because of <strong>the</strong> migrant workers are neglected <strong>and</strong> <strong>the</strong> relationship is not st<strong>and</strong>ard.<br />

So migrant workers legal rights are not effectively guarantee.<br />

6.2. DID NOT PRESS FORMULARY PAY SOCIAL INSURANCE FOR THE<br />

EMPLOYEES OR ONLY PART OF PAY<br />

Due to Social <strong>in</strong>surance system <strong>and</strong> implement<strong>in</strong>g regulations <strong>and</strong> some problems are<br />

<strong>in</strong>fluence of labour contract sign<strong>in</strong>g. At present, most of <strong>the</strong> construction enterprise to use a<br />

large number of migrant workers, but <strong>the</strong>y didn’t help <strong>the</strong>m follow formulary pay society<br />

<strong>in</strong>surance or pay only part. On <strong>the</strong> o<strong>the</strong>r side, because of <strong>the</strong> social <strong>in</strong>surance can't transregional<br />

transferr<strong>in</strong>g, <strong>and</strong> migrant workers scare will affect current wage <strong>in</strong>come or surrender<br />

formalities multifarious <strong>and</strong> o<strong>the</strong>r reasons, <strong>the</strong>y choice give up it. F<strong>in</strong>ally, some labour<strong>in</strong>tensive<br />

enterprise <strong>and</strong> small profit-mak<strong>in</strong>g enterprise believes that <strong>the</strong> current social<br />

<strong>in</strong>surance rates on <strong>the</strong> high side, beyond <strong>the</strong> enterprise bear ability.<br />

6.3 THE EMPLOYERS DEFAULT MIGRANT WORKERS’ WAGE IS<br />

COMMON<br />

So <strong>the</strong> payment does not reach <strong>the</strong> designated position, enterprise flow capital<br />

<strong>in</strong>sufficiency, <strong>the</strong> low price w<strong>in</strong> <strong>the</strong> bidd<strong>in</strong>g <strong>and</strong> so on, that <strong>the</strong> construction enterprise can’t<br />

pay wages on time or pay full , some default on time for a year or more.<br />

6.4 INCOMPLETENESS OF EXECUTION OF LABOUR CONTRACT LAW<br />

The “Labour Contract Law” has a lot of problem, <strong>the</strong> term between announcement<br />

date <strong>and</strong> enforcement date is too short (29/6/2007-1/1/2008), <strong>and</strong> <strong>the</strong>re is no trial period. So it<br />

makes <strong>the</strong> enterprises lose <strong>the</strong>ir head <strong>and</strong> oppose it. In <strong>the</strong>ir op<strong>in</strong>ion, some workers job-hop<br />

unauthorized or obey job arrangement, this impact <strong>the</strong> company’s product, but <strong>the</strong> law less<br />

restra<strong>in</strong> workers <strong>in</strong> this area. The law tends to labour unilaterally; <strong>the</strong> company can’t layoff<br />

<strong>the</strong> workers easily <strong>and</strong> this cause difficulty <strong>in</strong> <strong>the</strong> management.<br />

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6.5 THE PROBLEM AFTER HIRING LABOURS<br />

Specifically <strong>the</strong>se problems are related to employment of worker <strong>and</strong> <strong>the</strong>ir conditions<br />

after hir<strong>in</strong>g. The problems <strong>and</strong> issues are started by neglect of contractor after employ labour.<br />

7. EMPLOYMENT IN THE CONSTRUCTION INDUSTRY IN CHINA<br />

7.1 THE ENTERPRISES ALSO WANT TO STANDARDIZE EMPLOYMENT<br />

The purpose of “Labour Contract Law” is build<strong>in</strong>g a harmonious <strong>and</strong> stable labour<br />

relation. The contract between employee <strong>and</strong> employer is a legal constra<strong>in</strong>t to <strong>the</strong>m. But to<br />

this constra<strong>in</strong>t, enterprises <strong>and</strong> workers have <strong>the</strong>ir own concerns. For migrant workers, <strong>the</strong>y<br />

usually come from rural, <strong>and</strong> <strong>the</strong> most concerned about for <strong>the</strong>m is how much money <strong>the</strong>y can<br />

get every month <strong>and</strong> can <strong>the</strong>y get <strong>the</strong> wages on time. If <strong>the</strong>y sign a labour contract, <strong>the</strong><br />

company must buy social <strong>in</strong>surance for workers, <strong>and</strong> <strong>the</strong> workers also need to spend 10% of<br />

<strong>the</strong>ir wages to pay for <strong>the</strong> <strong>in</strong>surance. Both of <strong>the</strong>m are unwill<strong>in</strong>gness for <strong>the</strong> cost. If <strong>the</strong> worker<br />

jumped to o<strong>the</strong>r company, he can only take away <strong>the</strong> part which contributed by himself <strong>in</strong> <strong>the</strong><br />

<strong>in</strong>surance <strong>and</strong> <strong>the</strong> process is very complex. (The part contributed by <strong>the</strong> company was taken<br />

by <strong>the</strong> country). The feature of migrant workers is liquidity; most of <strong>the</strong>m work <strong>in</strong> <strong>the</strong> same<br />

place no more than one year. The contract may impact <strong>the</strong> company adjust <strong>the</strong> number of<br />

workers <strong>in</strong> process of <strong>the</strong> project (This process changes quickly <strong>and</strong> is unforeseeable). This<br />

will impact <strong>the</strong> construction progress (managers can not <strong>in</strong>crease workers <strong>in</strong> <strong>the</strong> peak) <strong>and</strong> add<br />

cost of <strong>the</strong> enterprises (managers can not decrease workers <strong>in</strong> low-peak period). And <strong>the</strong><br />

<strong>in</strong>flexible contract will also reduce workers’ wages, because <strong>in</strong> <strong>the</strong> low-peak period, <strong>the</strong>y can<br />

only get a little basic wages <strong>and</strong> can’t f<strong>in</strong>d o<strong>the</strong>r job due to <strong>the</strong> locked contract. So both of<br />

workers <strong>and</strong> companies are unwill<strong>in</strong>g to sign contract accord<strong>in</strong>g to law.<br />

7.1.1 NUMBERS EMPLOYED AND DISTRIBUTION OF WORKERS<br />

This part is <strong>in</strong>cluded all labour <strong>in</strong> construction section (rural <strong>and</strong> urban). Accord<strong>in</strong>g to<br />

<strong>the</strong> latest estimate 34 million people worked <strong>in</strong> construction section <strong>in</strong> ch<strong>in</strong>a dur<strong>in</strong>g 1999, <strong>in</strong><br />

fact almost 5% of <strong>the</strong> total population of workers <strong>in</strong> ch<strong>in</strong>a work <strong>in</strong> construction <strong>in</strong>dustry.<br />

Table 2. Total workforce <strong>and</strong> construction workforce<br />

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At first glance on Table (2), it is shown that how this labour were distributed among<br />

public companies, urban cooperative <strong>and</strong> rural cooperative. In Table (3) employment <strong>in</strong><br />

private companies <strong>in</strong> <strong>the</strong> urban zones shown. The chart shows that employment <strong>in</strong> <strong>the</strong><br />

private area, despite this progress, after comper<strong>in</strong>g to total it’s still a small piece.<br />

Table 3. employment <strong>in</strong> privately-owned urban enterprise<br />

The statistical <strong>in</strong>formation that shown <strong>in</strong> <strong>the</strong>se 2 two <strong>in</strong> above are related to <strong>the</strong><br />

construction employees <strong>in</strong> some type of employment. But like o<strong>the</strong>r countries <strong>in</strong> ch<strong>in</strong>a also<br />

<strong>the</strong>re is a casual subdivision <strong>in</strong> construction <strong>in</strong>dustry. In this category village people or rural<br />

can be who build houses for <strong>the</strong>mselves or o<strong>the</strong>r aim with take help from relatives or o<strong>the</strong>r<br />

local residents (with employ<strong>in</strong>g normal people). It has shown <strong>in</strong> table 2 <strong>and</strong> 8 that <strong>the</strong>re are<br />

dim<strong>in</strong>ish of labour <strong>in</strong> casual constriction section <strong>and</strong> it obvious if pay attention to <strong>the</strong>se to<br />

table, as result it shown <strong>in</strong> table 1. It would be better to say casual workers move to <strong>the</strong><br />

official constriction section. The volume of this employment is estimated at 5.8 million which<br />

is almost 2 per cent of <strong>the</strong> whole construction workers.<br />

7.2 THE ENTERPRISES ARE ALSO THE DISADVANTAGE GROUP<br />

The contractor undertakes <strong>the</strong> project from <strong>the</strong> developer, <strong>and</strong> employs workers to<br />

build it. Contractor is <strong>the</strong> l<strong>in</strong>k <strong>in</strong> construction project, but <strong>the</strong>y are also under <strong>the</strong> pressure of<br />

both sides. To workers, <strong>the</strong>y are managers, sounds like <strong>the</strong>y are at <strong>the</strong> advantage status.<br />

Actually, <strong>the</strong>re are some problems such as arrears of wages. But <strong>the</strong>y have <strong>the</strong>ir own troubles.<br />

The root cause of <strong>the</strong> problems is <strong>the</strong> developer default<strong>in</strong>g on construction costs. In today’s<br />

construction environment, <strong>the</strong> developer usually requires <strong>the</strong> contractor enterprise to fill up<br />

money <strong>in</strong> <strong>the</strong> project. In this situation, if <strong>the</strong> developer can’t pay <strong>the</strong> project money on time,<br />

some big contractor may not owe <strong>the</strong> wages of migrant workers, but o<strong>the</strong>r small <strong>and</strong> mediumsized<br />

enterprises can’t afford it. They are not will<strong>in</strong>g to owe <strong>the</strong> wage, but <strong>the</strong> companies<br />

don’t have enough liquid capital. So we must solve <strong>the</strong> construction costs first, <strong>and</strong> <strong>the</strong>n we<br />

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can root out <strong>the</strong> problem of arrears of wages. But how can we solve this problem? I th<strong>in</strong>k we<br />

can focus on it more than sign<strong>in</strong>g a labour contract. Only <strong>the</strong> Labour Contract Law can’t solve<br />

this.<br />

7.3 IT IS DIFFICULT TO ENFORCE THE “LABOUR CONTRACT LAW”<br />

STRICTLY IN CONSTRUCTION INDUSTRY<br />

Firstly, <strong>in</strong> <strong>the</strong> construction <strong>in</strong>dustry, <strong>the</strong> sign<strong>in</strong>g of labour contract is accord<strong>in</strong>g to <strong>the</strong><br />

project. The features of construction project are short-term, flexibility <strong>and</strong> seasonality; <strong>the</strong>se<br />

features determ<strong>in</strong>e that it is difficult to enforce <strong>the</strong> “Labour Contract Law” strictly, especially<br />

<strong>in</strong> <strong>the</strong> north. The nor<strong>the</strong>rn w<strong>in</strong>ter lasts a long term <strong>and</strong> it can’t start construction. A manager<br />

said:” if I sign a strict labour contract with workers, <strong>in</strong> <strong>the</strong> w<strong>in</strong>ter, <strong>the</strong>re is no construction <strong>and</strong><br />

I have to pay <strong>the</strong> wages for <strong>the</strong>m, I would loss.” This is <strong>the</strong> fact, who can afford <strong>the</strong> additional<br />

expenses? The purpose of <strong>the</strong> law is to protect <strong>the</strong> <strong>in</strong>terests of workers, but it must also<br />

consider <strong>the</strong> capacity of enterprises. An enterprise must ga<strong>in</strong> profit first, <strong>and</strong> <strong>the</strong>n it can afford<br />

workers’ wages <strong>and</strong> get susta<strong>in</strong>able development. Fur<strong>the</strong>rmore, <strong>the</strong>re is a big difference<br />

between <strong>the</strong> labour market price <strong>and</strong> <strong>the</strong> st<strong>and</strong>ard labour quota price. A normal worker’s quota<br />

price is 64 RMB (Ch<strong>in</strong>ese Yuan, <strong>the</strong> exchange rate to RM is 2:1) everyday, but <strong>the</strong> market<br />

price is more than 120 RMB. (This is <strong>the</strong> data of Sh<strong>and</strong>ong Prov<strong>in</strong>ce <strong>in</strong> 2010). The market<br />

price is nearly twice more than <strong>the</strong> quota price <strong>and</strong> <strong>the</strong> gap is 56 RMB. But <strong>the</strong> total wages of<br />

<strong>the</strong> project is fixed <strong>and</strong> limited. To balance <strong>the</strong> gap, <strong>the</strong> enterprise has to leng<strong>the</strong>n <strong>the</strong> work<br />

time or <strong>in</strong>crease <strong>the</strong> task <strong>in</strong> unit time. So <strong>in</strong> <strong>the</strong> construction site, work<strong>in</strong>g overtime is<br />

universal. If <strong>the</strong> enterprises pay overtime wage accord<strong>in</strong>g to <strong>the</strong> “Labour Contract Law”, most<br />

of <strong>the</strong>m may loss.<br />

7.3.1 PERMANENT VERSUS TEMPORARY WORKERS<br />

Local or central government choose <strong>the</strong> manager of construction companies before<br />

1984. The labour bureau recruited all staffs <strong>and</strong> workers. .” Once employed <strong>the</strong> staff <strong>and</strong><br />

labour would ga<strong>in</strong> a permanent employment status called “fixed worker”. Nobody could<br />

dismiss <strong>the</strong>m unless <strong>the</strong>y committed a crime”. (The construction <strong>in</strong>dustry <strong>in</strong> chana/ lu you-jie<br />

<strong>and</strong> pual w.fox) Never<strong>the</strong>less, on 18 September <strong>in</strong> a decree distributed , 1984 <strong>the</strong> State<br />

Assembly (<strong>the</strong> central government of Ch<strong>in</strong>a) essential to stop recruited of “fixed worker”.<br />

The <strong>in</strong>strument is titled “Tentative provisions for construction <strong>in</strong>dustry <strong>and</strong> capital <strong>in</strong>vestment<br />

adm<strong>in</strong>istration system reform [1984] No.123”. Accord<strong>in</strong>g to this public <strong>and</strong> private<br />

construction section must reduce <strong>the</strong>ir “fix workers” <strong>in</strong> future. Pr<strong>in</strong>cipally <strong>the</strong>y will not<br />

employment “fix workers” except if it be essentially for keep <strong>the</strong> enterprise technically<br />

operational with hir<strong>in</strong>g skilled workers. While <strong>the</strong>, <strong>the</strong>y have to enter <strong>in</strong>to hir<strong>in</strong>g for a limited<br />

number of years. Table (4) shows <strong>the</strong> number of workers <strong>in</strong> <strong>the</strong> economy as a whole, <strong>and</strong> <strong>the</strong><br />

number of construction workers, who have more or less permanent employment status. They<br />

enter <strong>in</strong>to contract of employment with <strong>the</strong> employ<strong>in</strong>g enterprises for a certa<strong>in</strong> period<br />

of time <strong>and</strong> 31 regularly renew it, usually at an <strong>in</strong>terval of three years. They are <strong>in</strong><br />

effect permanent employees. The construction workers <strong>in</strong> this category <strong>in</strong>clude<br />

adm<strong>in</strong>istrative, professional, technical <strong>and</strong> clerical staff. Workers who have been retrenched<br />

<strong>and</strong> are now work<strong>in</strong>g for <strong>the</strong>ir previous employers on a temporary basis are not <strong>in</strong>cluded.<br />

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Table 4. total permanent workforce <strong>and</strong> permanent construction workforce<br />

The contractors prefer use temporary labour because <strong>the</strong>y don’t need contract or<br />

<strong>in</strong>surance. On o<strong>the</strong>r word temporary workers are cheaper than permanent, also for permanent<br />

worker contractor have to pay money even <strong>the</strong> days he don’t work.<br />

7.4 CONSTRUCTION LABOUR BASES<br />

As we know a lot of workforces <strong>in</strong> ch<strong>in</strong>a come out of rural part of ch<strong>in</strong>a, <strong>the</strong> people<br />

who are cheapest lobar for contractor to use. These days it become more difficult for<br />

contractor to f<strong>in</strong>e cheap worker <strong>in</strong> urban but this rural worker, it would be better this villages<br />

people, are good opportunity for contractor <strong>and</strong> manager to br<strong>in</strong>g <strong>the</strong> cast down with hire<br />

<strong>the</strong>m. In fact contractor with hir<strong>in</strong>g <strong>the</strong>se workers that often don’t have sufficient skill <strong>in</strong><br />

construction, contractor <strong>and</strong> project are rely<strong>in</strong>g on rural workforce. The contractor can<br />

answer to <strong>the</strong>re need <strong>in</strong> hir<strong>in</strong>g worker by us<strong>in</strong>g <strong>the</strong>se workers. However, <strong>the</strong> lack of skill <strong>and</strong><br />

experience of <strong>the</strong>se workers cannot change fast <strong>and</strong> <strong>the</strong>se rural build<strong>in</strong>g lobar need time to get<br />

use to <strong>the</strong> modernized activity <strong>in</strong> big cities of ch<strong>in</strong>a. Send<strong>in</strong>g rural workers to <strong>the</strong> urban areas<br />

for improv<strong>in</strong>g <strong>the</strong>ir skill become formalised among village council <strong>and</strong> o<strong>the</strong>r small cities<br />

government. The labour-send<strong>in</strong>g adm<strong>in</strong>istrations <strong>and</strong> <strong>the</strong> labour-receiv<strong>in</strong>g adm<strong>in</strong>istrations<br />

to <strong>the</strong> ma<strong>in</strong> cities that want a great treatment of construction worker have go to<br />

agreements on teach<strong>in</strong>g <strong>and</strong> recruit of <strong>the</strong> rural worker s<strong>in</strong>ce 1989 <strong>in</strong> ch<strong>in</strong>a. The largest<br />

amount of lobar that used <strong>in</strong> ch<strong>in</strong>a dur<strong>in</strong>g <strong>the</strong>se <strong>the</strong>y are like this. After this we say “The<br />

Construction Labour Bases” to <strong>the</strong>m. The overall view of ch<strong>in</strong>a <strong>in</strong> construction workforce<br />

employed is shown <strong>in</strong> (Table 5).<br />

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Table 5. breakdown of <strong>in</strong>com<strong>in</strong>g construction labour force employed <strong>in</strong> ch<strong>in</strong>a<br />

7.4.1 INCOMING CONSTRUCTION FORCE ADMINISTRATION OFFICES<br />

Whit <strong>in</strong>creas<strong>in</strong>g population <strong>in</strong> rural, a massive number of labour will be population<br />

focus on village. Add <strong>in</strong> <strong>the</strong> rural population is cause for migration of people to urban <strong>and</strong><br />

o<strong>the</strong>r developed areas. As result, <strong>the</strong> majority of <strong>the</strong>m are employed by urban construction<br />

company for participat<strong>in</strong>g <strong>in</strong> project. Never<strong>the</strong>less, <strong>the</strong> big parts of <strong>the</strong>m are not satisfactorily<br />

educated, skilled <strong>and</strong> tra<strong>in</strong>ed. On <strong>the</strong> o<strong>the</strong>r side, some of <strong>the</strong>m even br<strong>in</strong>g some turbulence to<br />

<strong>the</strong> cities. In o<strong>the</strong>r view of this issue some construction firms get advantage from lack of<br />

<strong>in</strong>formation of payment of workers <strong>and</strong> o<strong>the</strong>r employment terms, <strong>and</strong> <strong>the</strong>y pay <strong>the</strong>m less<br />

than have to paid. For control this part <strong>and</strong> have good monitor<strong>in</strong>g on <strong>the</strong> rural people that<br />

come to urban for work, <strong>the</strong> municipal construction commissions have establish an office, that<br />

called <strong>in</strong>com<strong>in</strong>g construction force adm<strong>in</strong>istration office. It’s <strong>in</strong> charge for hav<strong>in</strong>g control <strong>and</strong><br />

office applications of <strong>the</strong> construction labour force that come from outside of urban to cities<br />

for f<strong>in</strong>d<strong>in</strong>g jobs. In addition <strong>the</strong>y have to be registered <strong>and</strong> licensed by this office. One of <strong>the</strong><br />

most important jobs of this office is tra<strong>in</strong><strong>in</strong>g <strong>the</strong>se workers <strong>and</strong> teaches <strong>the</strong>m skill.<br />

7.5 TERMS AND CONDITIONS OF WORK IN THE CONSTRUCTION<br />

SECTOR<br />

In majority of countries, <strong>the</strong> construction <strong>in</strong>dustry have has a special attraction for<br />

young people who are <strong>in</strong>terested to work<strong>in</strong>g <strong>in</strong> urban part. As we know construction is <strong>in</strong>clude<br />

3D jobs, <strong>the</strong> jobs that have more difficulty, dirty <strong>and</strong> dangerous part. There is good def<strong>in</strong>ition<br />

<strong>in</strong> this case around people that can be useful for recogniz<strong>in</strong>g this part <strong>in</strong> ch<strong>in</strong>a as well as<br />

possible, young people how come out of villages <strong>and</strong> rural areas for f<strong>in</strong>d<strong>in</strong>g job <strong>in</strong> urban <strong>and</strong><br />

be employed, it’s <strong>the</strong> only way for <strong>the</strong>m to go<strong>in</strong>g out of hard life <strong>and</strong> to get rid of poverty <strong>and</strong><br />

f<strong>in</strong>d<strong>in</strong>g better life. A lot of <strong>the</strong>m came to construction project <strong>and</strong> earn money after that <strong>the</strong>y<br />

back to rural <strong>and</strong> have <strong>in</strong>vestment <strong>in</strong> agriculture, this is <strong>the</strong> cause of com<strong>in</strong>g a lot of rural<br />

young people to urban for work. They need many for a start<strong>in</strong>g a better life, it would be better<br />

to say <strong>the</strong>y need better life. The average annual pay for construction personnel <strong>in</strong> SOEs <strong>and</strong><br />

urban collectives is shown <strong>in</strong> (Table 6). Never<strong>the</strong>less, <strong>the</strong> annual salaries of permanent<br />

labours are more <strong>the</strong>m temporary labours, particularly who come from village <strong>and</strong> rural parts,<br />

its back to contractors <strong>and</strong> sub-contractors who <strong>the</strong>ir employees. These workers are not<br />

received <strong>the</strong> payment until <strong>the</strong> end of year. The contractors pay to <strong>the</strong>se workers with<br />

payment to bank account of workers dur<strong>in</strong>g labours work for <strong>the</strong>m, hardly adequate to<br />

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University of Bucharest<br />

protection food <strong>and</strong> o<strong>the</strong>r daily costs. This payment has ma<strong>in</strong> connection to <strong>the</strong> late payment<br />

from projects owners to <strong>the</strong> contractors. The ma<strong>in</strong> th<strong>in</strong>g here is, only contractor who br<strong>in</strong>g <strong>the</strong><br />

rural people to urban for work <strong>and</strong> have <strong>the</strong>m under control use <strong>the</strong> payment that must paid<br />

timely. Accord<strong>in</strong>g to a survey, without holidays, rural workers work more than 10 hours <strong>in</strong> a<br />

day, on average, <strong>the</strong>y don’t have good salary. Majority of <strong>the</strong> rural workers do not pay decent<br />

for food. They eat simple food; don’t spend on meals a day more than 5 Yuan. Majority of<br />

workers save money to buy or rent house. For sav<strong>in</strong>g money <strong>the</strong>y make ready <strong>the</strong>ir own<br />

kitchens <strong>and</strong> cook <strong>the</strong>mselves. The kitchens are armed <strong>and</strong> kept <strong>in</strong> bad situation. They<br />

compla<strong>in</strong> to <strong>the</strong> employ<strong>in</strong>g firms to prepare better terms <strong>and</strong> conditions of job (The<br />

construction <strong>in</strong>dustry <strong>in</strong> ch<strong>in</strong>a/ lu you-jie).<br />

Table 6. Average annual payments to construction personnel at end of year (Yuan)<br />

Some parts of <strong>the</strong>se compla<strong>in</strong>ts have been answered. For example, <strong>the</strong> pay rates to<br />

construction labours are imposed regulation by host government. The adm<strong>in</strong>istration<br />

published st<strong>and</strong>ard pay rate to keep workers <strong>in</strong>formed how much contractors must pay to<br />

<strong>the</strong>m. Works <strong>in</strong> construction <strong>in</strong>dustry from place to place have varied terms <strong>and</strong> conditions.<br />

Generally, <strong>the</strong>y will be much better <strong>in</strong> big cities than <strong>in</strong> small cities <strong>and</strong> small areas. Just <strong>the</strong><br />

payment <strong>in</strong> big cities is cause for workers for go<strong>in</strong>g to <strong>the</strong>se cities for work, however <strong>the</strong>re is<br />

no big different among cities, it would be better to say <strong>the</strong> payment <strong>in</strong> big cities is more<br />

higher.<br />

CONCLUSIONS<br />

Undoubtedly,” Labour contract law" conducive to <strong>the</strong> protect<strong>in</strong>g labourers’ rights <strong>and</strong><br />

<strong>in</strong>terests, but from <strong>the</strong> executive situation <strong>in</strong> build<strong>in</strong>g <strong>in</strong>dustry, how to establish a rational <strong>and</strong><br />

scientific labour contract law system is still a major issue. Labour contract system should be<br />

more feasible <strong>and</strong> universality, get rid of law enforcement law-abid<strong>in</strong>g embarrassed, ma<strong>in</strong>ly<br />

lies <strong>in</strong> <strong>the</strong> way <strong>the</strong> perfection of <strong>the</strong> law itself. The circumstances of job have been seriously<br />

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improved dur<strong>in</strong>g <strong>the</strong>se years. The construction companies to compete for fur<strong>the</strong>r progress<br />

needed <strong>the</strong>m to have sufficient <strong>and</strong> enough skilled workers. As result <strong>the</strong>y are forced to hire<br />

domestic workers from <strong>the</strong> marg<strong>in</strong>s of cities or rural part who came to urban for f<strong>in</strong><strong>in</strong>g job. In<br />

o<strong>the</strong>r side, <strong>the</strong>se workers need decent condition for work, <strong>and</strong> prepar<strong>in</strong>g this condition is firm<br />

job. The company is responsible to prepare good situation of life <strong>and</strong> liv<strong>in</strong>g for <strong>the</strong>ir workers.<br />

Such as amusement facilities such as read<strong>in</strong>g room, table tennis, TV room <strong>and</strong> etc. For <strong>the</strong><br />

first part one of <strong>the</strong> solution methods can be on government h<strong>and</strong>. Adm<strong>in</strong>istrations can play a<br />

basic character <strong>in</strong> this section by hav<strong>in</strong>g good monitor<strong>in</strong>g. The government can establish<br />

office <strong>and</strong> with recogniz<strong>in</strong>g workers who come out of rural to urban for work arrange <strong>and</strong><br />

manage this part. On o<strong>the</strong>r side government with giv<strong>in</strong>g awareness to worker about <strong>the</strong>ir<br />

salary <strong>and</strong> wage can stop <strong>the</strong> violation of <strong>the</strong> workers right. Some k<strong>in</strong>ds of office that do this<br />

important already work <strong>in</strong> ch<strong>in</strong>a. In addition this office also can play o<strong>the</strong>r character such as<br />

teach<strong>in</strong>g workers, it would be better to say giv<strong>in</strong>g workers skill. As written <strong>in</strong> above one of<br />

<strong>the</strong> biggest problem <strong>in</strong> ch<strong>in</strong>a is hav<strong>in</strong>g a lot unskilled labours. A big part of rural workers that<br />

came to urban for f<strong>in</strong>d<strong>in</strong>g job or work are work<strong>in</strong>g <strong>in</strong> construction section. The construction<br />

<strong>in</strong>dustry of ch<strong>in</strong>a is <strong>the</strong> most sensitive part <strong>and</strong> on normal mistake can have very massive<br />

result. It is important <strong>and</strong> necessary for this section to have enough <strong>and</strong> sufficient labour.<br />

They need teach worker before us<strong>in</strong>g <strong>the</strong>m, it better <strong>the</strong> worker have this skill. Company can<br />

save money <strong>and</strong> time if this part improved <strong>and</strong> go<strong>in</strong>g <strong>in</strong> right way. F<strong>in</strong>ally, <strong>the</strong>se workers who<br />

came from rural part need at least some requirement for liv<strong>in</strong>g as worker for company. The<br />

workers that work <strong>in</strong> construction, <strong>the</strong>y work most of times day, <strong>and</strong> <strong>the</strong>ir job are <strong>in</strong>clude 3D<br />

job. They need good food, rest<strong>in</strong>g room <strong>and</strong> enterta<strong>in</strong>ment for cont<strong>in</strong>u<strong>in</strong>g this job. If company<br />

cannot prepare this workers requirement, def<strong>in</strong>itely have bad side effect on <strong>the</strong>ir works.<br />

RECOMMENDATIONS<br />

The problem above seems that all construction enterprises’ don’t want to obey <strong>the</strong> law.<br />

However, <strong>the</strong> problem is not so simple. In fact, <strong>the</strong> enterprises have <strong>the</strong>ir own difficulties.<br />

There are many problems <strong>in</strong> <strong>the</strong> execution of Labour Contract Law <strong>in</strong> construction <strong>in</strong>dustry.<br />

The execution of “Labour Contract Law” <strong>in</strong> construction <strong>in</strong>dustry meets a lot of problems,<br />

which is everyone who works <strong>in</strong> construction <strong>in</strong>dustry <strong>and</strong> legal profession doesn’t want to<br />

see. If a law is not universal, it is bound to lose <strong>the</strong> significance. The problems have existed,<br />

<strong>the</strong>n <strong>the</strong> words to expla<strong>in</strong> it is unmean<strong>in</strong>g. The top priority is solv<strong>in</strong>g it. The legislator should<br />

thoroughly consult wide range of views from various parties to improve it as soon as possible<br />

to make it applicable <strong>in</strong> various <strong>in</strong>dustries.<br />

1). Legislators should modify <strong>and</strong> improve <strong>the</strong> “Labour Contract Law”<br />

2). Give <strong>the</strong> construction <strong>in</strong>dustry more support policies or legislate for <strong>the</strong> construction<br />

<strong>in</strong>dustry separately.<br />

3)’ Construction enterprises should adapt to <strong>the</strong> “Labour Contract Law” as soon as possible.<br />

Construction <strong>in</strong>dustry is a low-profit <strong>in</strong>dustry. The profit marg<strong>in</strong> is very low. If <strong>the</strong><br />

government adds extra pressure to <strong>the</strong> enterprise, it will make <strong>the</strong> enterprise overloaded <strong>and</strong><br />

even go bankrupt. The construction <strong>in</strong>dustry is a labour-<strong>in</strong>tensive <strong>in</strong>dustry; it doesn’t have <strong>the</strong><br />

advantage of capital-<strong>in</strong>tensive, management-<strong>in</strong>tensive <strong>and</strong> technology-<strong>in</strong>tensive. Because of<br />

<strong>the</strong> special circumstances, <strong>the</strong> government should give construction <strong>in</strong>dustry more supportive<br />

policies. Without <strong>the</strong>se policies, <strong>the</strong> strict execution of <strong>the</strong> “Labour Contract Law” <strong>in</strong><br />

construction <strong>in</strong>dustry is very difficult. One of <strong>the</strong> most important th<strong>in</strong>g <strong>in</strong> this case back to<br />

<strong>the</strong> government monitor<strong>in</strong>g, it would be better to say generally, <strong>the</strong> government control on<br />

this case have to <strong>in</strong>crease. The private sector <strong>and</strong> contractors must know if <strong>the</strong>y do someth<strong>in</strong>g<br />

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University of Bucharest<br />

wrong or do fault, <strong>the</strong>y have to answer to government <strong>and</strong> maybe pay compensation.<br />

Construction <strong>in</strong>dustry is one of <strong>the</strong> pillar <strong>in</strong>dustries. It solves <strong>the</strong> employment problem <strong>and</strong><br />

creates lots of GDP. Enforce an unsuitable law <strong>in</strong> construction <strong>in</strong>dustry will lead to bad<br />

consequence. More than 60% enterprises may go bankrupt <strong>and</strong> a mass of unemployed people<br />

would pose a threat to social stability. On <strong>the</strong> government guidance, <strong>the</strong> policy to construction<br />

is unclear <strong>and</strong> <strong>in</strong>adequate. So we appeal for <strong>the</strong> separate law <strong>in</strong> construction <strong>in</strong>dustry. With<br />

this law, <strong>the</strong> construction enterprises can have a good development environment, both <strong>in</strong><br />

domestic <strong>and</strong> <strong><strong>in</strong>ternational</strong> environment. In construction <strong>in</strong>dustry, it is a fact that <strong>the</strong> “Labour<br />

Contract Law” faces a lot of problem, but <strong>the</strong> enterprises should consider more about how to<br />

solve <strong>the</strong> problem by <strong>the</strong>m <strong>and</strong> adapt to <strong>the</strong> new law to m<strong>in</strong>imize <strong>the</strong> risks. First of all,<br />

enhance <strong>the</strong> management of labour contract <strong>and</strong> improve <strong>the</strong> employment system. There are a<br />

lot of construction workers, so condition is complicated, <strong>the</strong>refore have to carefully treat it.<br />

But <strong>the</strong> staff members <strong>and</strong> was sent to construction site, <strong>the</strong> construction enterprise shall sign<br />

labour contract with <strong>the</strong>se staff; And <strong>the</strong> o<strong>the</strong>r related personnel, such as construction team<br />

leader, construction team members, <strong>and</strong> whe<strong>the</strong>r to sign labour contracts, should be depend<strong>in</strong>g<br />

on <strong>the</strong> concrete circumstances, of course, if <strong>the</strong> above personnel is <strong>in</strong>deed build<strong>in</strong>g enterprise<br />

employees, that ought to sign labour contract with <strong>the</strong>m, to establish an employment<br />

relationship. However, if <strong>the</strong>y are not belong to enterprise <strong>in</strong>ternal employees, but <strong>the</strong>y are<br />

employed by construction formation, <strong>and</strong> do not belong to labour relations; <strong>the</strong>re is no need to<br />

sign labour contract. Actually, labour service cooperation relationship is a fact, so <strong>the</strong><br />

construction enterprise shall be signed <strong>the</strong> subcontractors correspond<strong>in</strong>g agreement that<br />

prevent <strong>the</strong> labour relationship is recognized for labour relations <strong>and</strong> brought <strong>the</strong> legal risk.<br />

F<strong>in</strong>ally, for a lot of construction labour force, it should as far as possible through <strong>the</strong> services<br />

company, use of labour contract law provisions of <strong>the</strong> labour dispatch<strong>in</strong>g system so that <strong>the</strong><br />

company's risk to <strong>the</strong> m<strong>in</strong>imum. Secondly, <strong>the</strong> construction enterprise should to complete<br />

social <strong>in</strong>surance system as soon as possible. Construction enterprises <strong>and</strong> <strong>the</strong> relevant<br />

departments had better research <strong>the</strong> suitable endowment <strong>in</strong>surance measures to characteristics<br />

of <strong>the</strong> migrant workers , <strong>and</strong> should be follow<strong>in</strong>g <strong>the</strong> "low rates <strong>and</strong> wider coverage, but can<br />

transfer, <strong>and</strong> can connected with nowadays endowment <strong>in</strong>surance system " pr<strong>in</strong>ciple,<br />

Moreover, should be accord<strong>in</strong>g to <strong>the</strong> stability of farmer workers' employment <strong>and</strong> <strong>in</strong>come<br />

level, <strong>and</strong> <strong>the</strong> differences between different cases , <strong>and</strong> <strong>the</strong>n make can be <strong>in</strong> city endowment<br />

<strong>in</strong>surance, rural endowment <strong>in</strong>surance <strong>and</strong> migrant workers endowment <strong>in</strong>surance , choose <strong>the</strong><br />

g<strong>in</strong>seng of policy from among. At <strong>the</strong> same time, research <strong>and</strong> develop <strong>the</strong> national unified<br />

social <strong>in</strong>surance concern to transferr<strong>in</strong>g, convenient labourer cross-regional employment.<br />

REFERENCES<br />

1. http://www.fabang.com/a/20110926/446340.html<br />

2. Lu, Y.J., & Pual, W.F., (2001). The construction <strong>in</strong>dustry <strong>in</strong> ch<strong>in</strong>a. International<br />

Labour Office Geneva<br />

3. www.Wikipedia.com<br />

4. Ronald, C.B.. (2007). Underst<strong>and</strong><strong>in</strong>g Labor <strong>and</strong> Employment Law <strong>in</strong> Ch<strong>in</strong>a.<br />

Cambridge University Press. 978-0-521-19148-7<br />

5. Yu, F.C. (2009). Ch<strong>in</strong>a's new Labour Contract Law. Ch<strong>in</strong>a Economic Review, 20<br />

558–572<br />

6. Logics of Action, Globalization, <strong>and</strong> Employment<br />

7. Stephen, F. (2009). Relations Change <strong>in</strong> Ch<strong>in</strong>a.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE SITUATION OF SMALL AND MEDIUM ENTERPRISES IN ALBANIA<br />

Aida Gabeta,<br />

University “Fan S. Noli”, Korca, Albania<br />

Esmeralda Polena,<br />

University “Fan S. Noli, Korca, Albania<br />

Eva Dhimitri,<br />

University “Fan S. Noli”, Korca, Albania<br />

ABSTRACT<br />

The progress of small bus<strong>in</strong>ess is a key factor <strong>in</strong> regional development of <strong>the</strong> country.<br />

The small bus<strong>in</strong>ess is <strong>the</strong> vertebral column (sp<strong>in</strong>e) of trade economy <strong>and</strong> for <strong>the</strong> economies <strong>in</strong><br />

transition. Although with realized progress, it has to be emphasized that <strong>the</strong> bus<strong>in</strong>ess climate<br />

<strong>in</strong> Albania still reflects problems which are related with <strong>the</strong> controll<strong>in</strong>g sett<strong>in</strong>g, <strong>in</strong>formality<br />

range, corruption etc. The ma<strong>in</strong> problems such as barriers <strong>and</strong> mortality, limited <strong>in</strong>novations<br />

generators etc. <strong>in</strong>fluence very much <strong>in</strong> a bus<strong>in</strong>ess. Dishonest competition, high taxes,<br />

<strong>in</strong>flation, economic crisis <strong>and</strong> o<strong>the</strong>r factors have made that many of small bus<strong>in</strong>esses <strong>in</strong><br />

Albania (<strong>the</strong> region of Korca) to run to clos<strong>in</strong>g. The performance <strong>in</strong> <strong>the</strong> small bus<strong>in</strong>esses is<br />

important <strong>in</strong> order to help <strong>the</strong>se enterprises to fulfill <strong>the</strong>ir roles <strong>in</strong> <strong>the</strong> economy as a whole.<br />

One of <strong>the</strong>se crucial factors is <strong>the</strong> implications for <strong>the</strong> use of strategic management <strong>in</strong> SMEs.<br />

Do SMEs need to develop a strategic plan? There is considerable debate about application of<br />

strategy <strong>in</strong> small bus<strong>in</strong>esses, but <strong>the</strong> positive impacts of strategy on a firm’s performance<br />

cannot be ignored. Company strategies required for SMEs to grow <strong>and</strong> be successful could be<br />

based ei<strong>the</strong>r upon technological or commercial <strong>in</strong>novation, or on a focused niche strategy<br />

with a differentiated product of services. Even if implement<strong>in</strong>g <strong>the</strong>se strategies, any grow<strong>in</strong>g<br />

company with face several problems as it proceeds through different phases of its life cycle;<br />

<strong>the</strong>y can, however, still be considered powerful tools <strong>in</strong> manag<strong>in</strong>g <strong>the</strong> firm successfully <strong>in</strong> a<br />

competitive l<strong>and</strong>scape. This study is based on <strong>the</strong> results of surveillance for recognition of <strong>the</strong><br />

problems of small bus<strong>in</strong>esses <strong>in</strong> <strong>the</strong> region of Korca. In this surveillance were <strong>in</strong>cluded 240<br />

small bus<strong>in</strong>esses, constitut<strong>in</strong>g 10% of total small bus<strong>in</strong>esses <strong>in</strong> Korca. For data management,<br />

adopted a hybrid analysis comb<strong>in</strong><strong>in</strong>g qualitative <strong>and</strong> quantitative methods.<br />

Keywords: small bus<strong>in</strong>ess, problems, causes of bankruptcy, climate, region<br />

INTRODUCTION<br />

The small bus<strong>in</strong>ess is a bus<strong>in</strong>ess which usually is created <strong>in</strong> private property <strong>and</strong> as<br />

such one operat<strong>in</strong>g with a small number of laborers <strong>and</strong> annual circulation relatively small<br />

sales. The small bus<strong>in</strong>ess is <strong>the</strong> place where <strong>the</strong> <strong>in</strong>dividual (creator, motivator) uses his own<br />

talents or experiences. In addition <strong>the</strong> small bus<strong>in</strong>esses usually are presented <strong>in</strong> <strong>the</strong> <strong>in</strong>dividual<br />

form of <strong>the</strong> dealer, Sh.P.K. (Ltd. Co.) partnership etc. Small bus<strong>in</strong>ess also, can be classified<br />

bas<strong>in</strong>g on o<strong>the</strong>r criteria such as: sales, profile, participation <strong>in</strong> market etc.<br />

Fur<strong>the</strong>rmore, <strong>the</strong> small bus<strong>in</strong>ess presents a key factor <strong>in</strong> <strong>the</strong> progress of a country. Its<br />

importance is seen <strong>in</strong> different economic aspects start<strong>in</strong>g from <strong>the</strong> fulfillment of need for<br />

products <strong>and</strong> goods, employment which fur<strong>the</strong>r more br<strong>in</strong>gs o<strong>the</strong>r effects that <strong>in</strong>fluence <strong>in</strong><br />

<strong>in</strong>crease of population’s <strong>in</strong>comes <strong>and</strong> <strong>in</strong> <strong>the</strong> cyclic mode, fur<strong>the</strong>r <strong>in</strong>crease (growth) <strong>and</strong><br />

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development of bus<strong>in</strong>esses <strong>in</strong> general. For this reason <strong>the</strong>re are with great importance <strong>the</strong><br />

factors which <strong>in</strong>fluence which are motivat<strong>in</strong>g or present<strong>in</strong>g as <strong>the</strong> <strong>in</strong>stigator for small bus<strong>in</strong>ess<br />

open<strong>in</strong>g, respectively <strong>the</strong> <strong>in</strong>itiatives that <strong>in</strong>fluence for start<strong>in</strong>g of new affair activity.<br />

Some of <strong>the</strong> characteristics of successful entrepreneurs are:<br />

1) Motivation<br />

Successful entrepreneurs are extremely self-motivated <strong>and</strong> enthusiastic. Determ<strong>in</strong>ation to<br />

succeed is vital for <strong>the</strong> success of any bus<strong>in</strong>ess.<br />

2) Flexibility <strong>and</strong> <strong>in</strong>novation<br />

Successful entrepreneurs are creative <strong>and</strong> have dreams <strong>and</strong> goals. They are flexible, listen to<br />

<strong>the</strong>ir customers <strong>and</strong> adapt to meet those needs.<br />

3) Risk takers<br />

Successful entrepreneurs are able to determ<strong>in</strong>e <strong>the</strong> level of risk <strong>and</strong> have <strong>the</strong> courage to take<br />

risks. They are aware <strong>and</strong> accept that <strong>the</strong>ir decisions may have positive or negative outcomes.<br />

4) Proactive leader<br />

Successful entrepreneurs like challenge, enjoy compet<strong>in</strong>g with o<strong>the</strong>rs, do not wait for <strong>the</strong><br />

future with ideal condition to react <strong>and</strong> <strong>the</strong>y seek out, evaluate <strong>and</strong> act on professional advice.<br />

5) Plann<strong>in</strong>g <strong>and</strong> organiz<strong>in</strong>g<br />

Successful entrepreneurs are good planners <strong>and</strong> organizers. The bus<strong>in</strong>ess world is too<br />

complex for <strong>the</strong> sloppy or disorganized to succeed for any length of time.<br />

6) Previous experience<br />

Prior experience <strong>in</strong> start<strong>in</strong>g a bus<strong>in</strong>ess is one of <strong>the</strong> top characteristics shared by successful<br />

entrepreneurs. They also have good bus<strong>in</strong>ess sense <strong>and</strong> make decisions based on a realistic<br />

appraisal of <strong>the</strong>ir bus<strong>in</strong>ess <strong>and</strong> <strong>the</strong> marketplace.<br />

7) Technical knowledge<br />

Successful entrepreneurs have managerial <strong>and</strong> technical knowledge of <strong>the</strong>ir bus<strong>in</strong>ess. They<br />

know how to manage <strong>the</strong> bus<strong>in</strong>ess <strong>and</strong> have <strong>the</strong> balance of skills required for runn<strong>in</strong>g <strong>the</strong><br />

bus<strong>in</strong>ess.<br />

8) Hard workers<br />

Successful entrepreneurs have a high level of energy <strong>and</strong> are hardwork<strong>in</strong>g people who are<br />

will<strong>in</strong>g to stick with <strong>the</strong>ir bus<strong>in</strong>ess.<br />

9) Self-starters<br />

Entrepreneurs are self-motivated people who beg<strong>in</strong> projects on <strong>the</strong>ir own.<br />

10) Personal f<strong>in</strong>ancial resources<br />

The majority of new ventures are still launched on <strong>the</strong> strength of <strong>the</strong> entrepreneur’s personal<br />

f<strong>in</strong>ancial resources.<br />

THE ROLE OF SMALL BUSINESS IN ECONOMY<br />

The small bus<strong>in</strong>ess contributes <strong>in</strong> employment growth <strong>in</strong> a higher scale than big<br />

bus<strong>in</strong>ess. It is <strong>the</strong> vertebral column (sp<strong>in</strong>e) of <strong>the</strong> market economy <strong>and</strong> economy <strong>in</strong> transition.<br />

The bus<strong>in</strong>ess produces for <strong>the</strong> <strong>in</strong>ternal market us<strong>in</strong>g ma<strong>in</strong>ly <strong>the</strong> national resources.<br />

The displacement from <strong>the</strong> ex-state big enterprises <strong>in</strong> smaller enterprises <strong>and</strong> private<br />

firms <strong>in</strong>crease <strong>the</strong> numbers of owners with an engagement of a larger responsibility. The<br />

<strong>in</strong>creased number of small bus<strong>in</strong>esses br<strong>in</strong>gs proper flexibility for <strong>the</strong> society <strong>and</strong> economy.<br />

The small bus<strong>in</strong>ess uses <strong>and</strong> develops especially <strong>the</strong> <strong>in</strong>ternal technology <strong>and</strong> capacities. The<br />

progress of small bus<strong>in</strong>ess is a key factor <strong>in</strong> regional development of <strong>the</strong> country.<br />

In most of <strong>the</strong> cases <strong>the</strong> small bus<strong>in</strong>esses operate <strong>in</strong> one of <strong>the</strong> three follow<strong>in</strong>g fields:<br />

a. Easy process<strong>in</strong>g <strong>and</strong> Construction.<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

b. Trad<strong>in</strong>g (wholesale trade <strong>and</strong> retail trade)<br />

c. Small firms that operates <strong>in</strong> services’ sector.<br />

The necessity of <strong>the</strong> strategic plan for a small bus<strong>in</strong>ess<br />

The performance <strong>in</strong> <strong>the</strong> small bus<strong>in</strong>esses is important <strong>in</strong> order to help <strong>the</strong>se enterprises<br />

to fulfill <strong>the</strong>ir roles <strong>in</strong> <strong>the</strong> economy as a whole. One of <strong>the</strong>se crucial factors is <strong>the</strong> implications<br />

for <strong>the</strong> use of strategic management <strong>in</strong> SMEs. Do SMEs need to develop a strategic plan?<br />

There is considerable debate about application of strategy <strong>in</strong> small bus<strong>in</strong>esses, but <strong>the</strong> positive<br />

impacts of strategy on a firm’s performance cannot be ignored. Company strategies required<br />

for SMEs to grow <strong>and</strong> be successful could be based ei<strong>the</strong>r upon technological or commercial<br />

<strong>in</strong>novation, or on a focused niche strategy with a differentiated product of services. Even if<br />

implement<strong>in</strong>g <strong>the</strong>se strategies, any grow<strong>in</strong>g company with face several problems as it<br />

proceeds through different phases of its life cycle; <strong>the</strong>y can, however, still be considered<br />

powerful tools <strong>in</strong> manag<strong>in</strong>g <strong>the</strong> firm successfully <strong>in</strong> a competitive l<strong>and</strong>scape.<br />

THE BUSINESS’ CLIMATE<br />

Dur<strong>in</strong>g <strong>the</strong> last years <strong>the</strong> contribution of <strong>the</strong> private sector is estimated about 80% of<br />

PBB (Internal Gross Product) <strong>and</strong> <strong>in</strong> employment at about 67% of total number of <strong>the</strong><br />

employees. 99% of <strong>the</strong> active enterprises are with Albanian capital <strong>and</strong> lesser than 1% are<br />

with jo<strong>in</strong>t capital or entirely alien, <strong>in</strong> which are employed about 13% of all employees.<br />

The number with state capital is only 0,5% <strong>and</strong> <strong>in</strong> <strong>the</strong>m <strong>the</strong>re are employed about 20%<br />

of all of <strong>the</strong> employees.<br />

Accord<strong>in</strong>g to <strong>the</strong> records of INSTAT (Institute of Statistics’ Study) <strong>the</strong> number of<br />

private subjects reached at 77,814 persons, which makes up an <strong>in</strong>crease (growth) of 20%<br />

compared with previous years.<br />

Although with realized progress, it has to be emphasized that <strong>the</strong> bus<strong>in</strong>ess climate <strong>in</strong><br />

Albania still reflects problems which are related with <strong>the</strong> controll<strong>in</strong>g sett<strong>in</strong>g, <strong>in</strong>formality<br />

range, corruption etc.<br />

Albania, dur<strong>in</strong>g <strong>the</strong> years of transition has built up a broad frame of laws <strong>and</strong><br />

regulations <strong>in</strong> order to make possible bus<strong>in</strong>ess function<strong>in</strong>g <strong>in</strong> a country that is developed<br />

cont<strong>in</strong>uously towards an opened <strong>and</strong> competitive economy.<br />

Prior to mention some problems <strong>and</strong> issues which has resulted from <strong>the</strong> practice of<br />

application <strong>and</strong> impact of <strong>the</strong>se laws, let’s mention <strong>in</strong> brief <strong>the</strong> orientations of legislative<br />

developments dur<strong>in</strong>g this period.<br />

In Albania are ordered by law <strong>the</strong> sphere of commercial registration, that one for<br />

trad<strong>in</strong>g companies, licens<strong>in</strong>g, privatization, competition, state assistance, f<strong>in</strong>anc<strong>in</strong>g <strong>and</strong><br />

<strong>in</strong>surances, <strong>in</strong>tellectual proprietorship, real estates, bankruptcy, fees <strong>and</strong> taxes sett<strong>in</strong>g,<br />

relationships of work trade, adm<strong>in</strong>istrative procedures <strong>and</strong> a rank of o<strong>the</strong>r adjustments which<br />

are <strong>in</strong> work<strong>in</strong>g evolv<strong>in</strong>g process<br />

In experience to date, on <strong>the</strong> basis of a rank of results <strong>and</strong> practices of function<strong>in</strong>g, <strong>the</strong><br />

Albanian government has made possible to reconsider <strong>and</strong> improve some aspects of this<br />

sett<strong>in</strong>g, especially it will reconsider those questions which are related with <strong>the</strong> application of<br />

MSA agreement.<br />

Also, <strong>the</strong> Albanian Government <strong>in</strong> frame of plan for struggle towards <strong>in</strong>formality <strong>and</strong><br />

corruption is <strong>in</strong> <strong>the</strong> process of a dynamic improvement of this frame, especially <strong>in</strong> <strong>the</strong><br />

function of facilities of adm<strong>in</strong>istrative barriers, bus<strong>in</strong>ess registration, tax<strong>in</strong>g stratus that after<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

all <strong>the</strong>y will grow <strong>the</strong> scale of credibility of foreign ad native <strong>in</strong>vestors, for legal transparency<br />

<strong>and</strong> honest competition <strong>in</strong> market.<br />

The government has undertaken a comprehensive regulat<strong>in</strong>g reform which makes up a<br />

dynamic all-embrac<strong>in</strong>g program to creat<strong>in</strong>g a regulat<strong>in</strong>g attractive medium for new<br />

<strong>in</strong>vestments, native <strong>and</strong> foreign. This reform is lead from <strong>the</strong> achievements of European<br />

Union st<strong>and</strong>ards, as a promoter of all Albanian <strong>in</strong>stitutions <strong>in</strong> <strong>the</strong> challenges of economic<br />

<strong>in</strong>tegration.<br />

THE PROBLEMS OF SMALL ENTERPRISES<br />

Open<strong>in</strong>g of a new bus<strong>in</strong>ess presents a severe fight of competition; barriers <strong>in</strong> each<br />

side. The ma<strong>in</strong> problems of those bus<strong>in</strong>esses are: <strong>the</strong> high scale of “Mortality”, poor<br />

management, weak f<strong>in</strong>ancial ratios, non-plann<strong>in</strong>g <strong>and</strong> long-term bureaucratic procedures.<br />

Accord<strong>in</strong>g to market’s <strong>in</strong>vestigators, small bus<strong>in</strong>esses are especially sensitive towards <strong>the</strong><br />

<strong>in</strong>flation <strong>in</strong>fluence, <strong>in</strong>terest’s scale level, capital provid<strong>in</strong>g, management sett<strong>in</strong>g as well as <strong>the</strong><br />

governmental rules.<br />

Barriers <strong>and</strong> “Mortality”<br />

The experts of problematic issues say that <strong>the</strong>re exist a lot of barriers that are skipped,<br />

where <strong>the</strong> owners of small enterprises are captured. Experience miss<strong>in</strong>g, mistaken location,<br />

money lack, <strong>in</strong>correct lead<strong>in</strong>g (management) with reserves, excessive engagement of capital<br />

<strong>in</strong> f<strong>in</strong>ancial means <strong>and</strong> un-plann<strong>in</strong>g expansion, are a fragment of barriers <strong>in</strong> which <strong>the</strong> small<br />

bus<strong>in</strong>esses fall down.<br />

“The Mortality” among <strong>the</strong> small newer enterprises is very high. “The Mortality” scale<br />

is very high <strong>in</strong> <strong>the</strong> small enterprises. Their existence is grown with <strong>the</strong>ir age; so regardless of<br />

size, that is why accord<strong>in</strong>g to <strong>the</strong> economists, <strong>the</strong> most critical years of small firms, <strong>in</strong><br />

pr<strong>in</strong>ciple are <strong>the</strong> first years. Investigations of <strong>the</strong> last year of economic <strong>in</strong>stitutions have<br />

testified that only 25% of small bus<strong>in</strong>esses succeed to st<strong>and</strong> strongly on <strong>the</strong>ir feet dur<strong>in</strong>g <strong>the</strong><br />

first ten years of <strong>the</strong>ir foundation. The scale of <strong>the</strong>ir existence after five years of <strong>the</strong>ir bus<strong>in</strong>ess<br />

foundation is 40%, while <strong>in</strong> <strong>the</strong> first year <strong>the</strong> scale is 81% of new bus<strong>in</strong>esses.<br />

Limited Innovations<br />

The recognized characteristics of small bus<strong>in</strong>esses are <strong>in</strong>novations. Thus, <strong>the</strong> small<br />

enterprises often are source of materials, processes, ideas, services <strong>and</strong> products, while <strong>the</strong> big<br />

enterprises hesitate to provide it. The small enterprises are obliged to be <strong>in</strong>novative <strong>in</strong> order<br />

to provide <strong>the</strong> market competition. However, <strong>the</strong> science, technology <strong>and</strong> <strong>in</strong>novation (SHTI),<br />

as <strong>the</strong> develop<strong>in</strong>g factors <strong>in</strong> competitive economies, based on <strong>the</strong> knowledge, <strong>in</strong> our country<br />

are marg<strong>in</strong>alized, <strong>and</strong> <strong>in</strong> a smaller value determ<strong>in</strong>ed by BPV. As a result of this, <strong>the</strong><br />

<strong>in</strong>novative capacity of NMV is very limited.<br />

One of <strong>the</strong> causes of this, is <strong>the</strong> sufficient failure of communication between <strong>the</strong><br />

universities <strong>and</strong> economy, while <strong>the</strong>re exist as well as <strong>the</strong> consciousness’ failure for <strong>the</strong><br />

utilization of SHTI for <strong>the</strong> <strong>in</strong>crease of competition from <strong>the</strong> sector of small <strong>and</strong> medium<br />

enterprises. Thus, <strong>the</strong>re isn’t rescued capital for <strong>in</strong>novative activities of undertakers, don’t<br />

exist f<strong>in</strong>ancial stimulations <strong>and</strong> facilities for <strong>in</strong>vestment <strong>in</strong> new technologies <strong>and</strong> <strong>in</strong><br />

<strong>in</strong>novations, even don’t exist nor <strong>the</strong> <strong>in</strong>stitutions of assistance of NMV <strong>in</strong> <strong>the</strong> sphere of<br />

technologies <strong>and</strong> <strong>in</strong>novations.<br />

Generators<br />

Today, <strong>in</strong> world <strong>the</strong>re is <strong>the</strong> op<strong>in</strong>ion that <strong>the</strong> development (progress) of small <strong>and</strong><br />

medium bus<strong>in</strong>esses <strong>and</strong> <strong>the</strong> undertak<strong>in</strong>g support can be an excellent absorber <strong>in</strong> <strong>the</strong> conditions<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

of high unemployment <strong>and</strong> precisely this sector is one of <strong>the</strong> boosters that can create new<br />

work-places, because <strong>the</strong> gigantic corporations already now have reached suboptimal <strong>and</strong> <strong>the</strong>y<br />

can’t hire new employees.<br />

In our country, <strong>the</strong>re is <strong>the</strong> op<strong>in</strong>ion that <strong>the</strong>re are a sufficient number of registered<br />

enterprises <strong>and</strong> undertakers, thus it has to work still <strong>in</strong> <strong>the</strong> programs that lead to <strong>the</strong> direction<br />

(orientation) of generation of small <strong>and</strong> big enterprises, because <strong>the</strong>y are <strong>the</strong> fundamental<br />

“eng<strong>in</strong>es” of each economy.<br />

THE CAUSES OF BANKRUPTCY<br />

Based on <strong>the</strong> performed studies, more emphasized is <strong>the</strong> bus<strong>in</strong>ess type that bankrupt<br />

more often is <strong>the</strong> small bus<strong>in</strong>ess. The most part of small bus<strong>in</strong>esses everywhere <strong>in</strong> <strong>the</strong> world<br />

bankrupt with<strong>in</strong> 5 years. Fewer are those bus<strong>in</strong>esses which have a cont<strong>in</strong>uity of bus<strong>in</strong>ess after<br />

<strong>the</strong>se years.<br />

Many analysts propound <strong>the</strong> ma<strong>in</strong> issues that when a bus<strong>in</strong>ess bankrupts, <strong>and</strong> among <strong>the</strong>m<br />

will mention:<br />

1. In most cases, <strong>the</strong> new bus<strong>in</strong>esses don’t renovate <strong>the</strong>ir offer.<br />

We <strong>in</strong>tend with this, that <strong>the</strong>y cont<strong>in</strong>ue to offer (supply) to <strong>the</strong> public <strong>the</strong> same good, although<br />

<strong>the</strong> change of technology <strong>and</strong> computers’ evolution make possible <strong>the</strong> renovation of taste <strong>and</strong><br />

consumers’ dem<strong>and</strong>.<br />

2. The great credibility <strong>in</strong> that <strong>the</strong>y trade, ignor<strong>in</strong>g <strong>the</strong> op<strong>in</strong>ion of o<strong>the</strong>rs.<br />

Most of <strong>the</strong> bus<strong>in</strong>essmen are very optimistic <strong>and</strong> more or less <strong>the</strong>y don’t want to th<strong>in</strong>k if <strong>the</strong><br />

op<strong>in</strong>ion of <strong>the</strong>ir competitors is good or bad. They believe at <strong>the</strong> product, <strong>the</strong>y sale that<br />

possesses all <strong>the</strong> necessary qualities. It is important to follow-up two ma<strong>in</strong> l<strong>in</strong>es for not to<br />

leave <strong>the</strong> bus<strong>in</strong>ess <strong>and</strong> its clientele to fall down. At first, <strong>the</strong> adherence of <strong>the</strong> <strong>in</strong>st<strong>in</strong>cts, <strong>and</strong><br />

secondly, mov<strong>in</strong>g <strong>in</strong> a better l<strong>in</strong>e than <strong>the</strong> competitors. (Both of <strong>the</strong>se helps that <strong>the</strong> bus<strong>in</strong>ess<br />

to make progress <strong>in</strong> time <strong>and</strong> to deal goods which are preferable from <strong>the</strong> actual consumers).<br />

3. The slight of f<strong>in</strong>ancial position that can be caused to a company <strong>in</strong> e def<strong>in</strong>ed moment.<br />

In a fixed moment can happen that <strong>the</strong> sales for this company to be reduced <strong>and</strong> <strong>the</strong><br />

bus<strong>in</strong>essmen still cont<strong>in</strong>ue to th<strong>in</strong>k that it is a moment crisis. If, it isn’t made a market study,<br />

consumers’ taste <strong>and</strong> many o<strong>the</strong>r as <strong>the</strong>se, it will happen that your clientele will catch (take)<br />

by ano<strong>the</strong>r your competitor that offers this product, better or cheaper. There are many factors<br />

that <strong>in</strong>fluence <strong>in</strong> clientele reduction <strong>and</strong> <strong>the</strong> profits of company. Be<strong>in</strong>g that <strong>the</strong> firm wants to<br />

have <strong>the</strong> same profit <strong>the</strong>y hike <strong>the</strong> prices for <strong>the</strong> reason that <strong>the</strong> number of <strong>the</strong> consumers is<br />

reduced <strong>in</strong> <strong>the</strong> market beside with <strong>the</strong>ir bus<strong>in</strong>ess open<strong>in</strong>g. This is ano<strong>the</strong>r reason that leads <strong>the</strong><br />

firm <strong>in</strong> <strong>the</strong> lost of <strong>the</strong> most part of its clientele, <strong>and</strong> surely <strong>in</strong> a total bankruptcy of <strong>the</strong> firm.<br />

4. Nom<strong>in</strong>ation <strong>in</strong> Lead<strong>in</strong>g Position of Incapable Persons to Manag<strong>in</strong>g.<br />

The greatest attention when you hire somebody to manage your company must be<br />

concentrated <strong>in</strong> three ma<strong>in</strong> issues:<br />

- This worker wants to make his/her own job.<br />

- He/she knows how to do <strong>the</strong> job.<br />

- He/she likes to work with you.<br />

In general, <strong>the</strong> companies which hire capable workers <strong>and</strong> ready to face every k<strong>in</strong>d of<br />

situation howsoever difficult to be for <strong>the</strong> company, <strong>the</strong>y don’t face frequently with<br />

bankrupt<strong>in</strong>g situations, even <strong>in</strong> difficult moments <strong>the</strong>y pass successfully <strong>the</strong>se issues.<br />

5. Analyz<strong>in</strong>g of Consumers’ Taste.<br />

It happens <strong>in</strong> a moment that <strong>the</strong> clientele to be removed. The first necessary th<strong>in</strong>g is to be<br />

analyzed why your good isn’t liked? What is new <strong>in</strong> <strong>the</strong> market? Which are <strong>the</strong> articles<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

(issues) that make <strong>the</strong> competitor’s good more preferable etc.? Public’s <strong>in</strong>terview<strong>in</strong>g through<br />

questionnaires on that what <strong>the</strong>y would like more <strong>and</strong> better to be dealt (marketed), new<br />

product’s test <strong>in</strong> public <strong>and</strong> so on.<br />

6. The employment of Individuals who are capable do th<strong>in</strong>gs that you haven’t chance to<br />

do, don’t know to do, or you have not at all idea how to do. Many of <strong>the</strong> firms succeed<br />

when <strong>the</strong>y are well-completed.<br />

7. Disagreement with State or Government.<br />

8. Product’s non-preferr<strong>in</strong>g.<br />

9. High taxes<br />

10. Bad Management<br />

11. Disagreement among <strong>the</strong> colleagues <strong>and</strong> customers.<br />

12. Dishonest competition.<br />

13. Non-evaluation of account<strong>in</strong>g results<br />

14. Mis<strong>in</strong>terpretation of f<strong>in</strong>ancial results.<br />

15. Cost’s non-controll<strong>in</strong>g.<br />

16. Imposition by <strong>in</strong>ternal control.<br />

17. Very low (cheap) prices of products <strong>and</strong> services to f<strong>in</strong>d<strong>in</strong>g clients or consumers.<br />

18. Ability of market<strong>in</strong>g <strong>and</strong> products’ sale.<br />

19. Prelim<strong>in</strong>ary bus<strong>in</strong>ess’ <strong>in</strong>surance non-transportation.<br />

20. Incorrect treatment of employees.<br />

21. Incorrect plann<strong>in</strong>g of bus<strong>in</strong>ess<br />

22. Non-look<strong>in</strong>g for a professional or advis<strong>in</strong>g assistance when it is necessary.<br />

SECTOR OF SMALL BUSINESSES IN THE REGION OF KORCA<br />

The number of subjects of Small Bus<strong>in</strong>esses that practice activity <strong>in</strong> <strong>the</strong> city: Korca is<br />

about 2400. In <strong>the</strong> course of <strong>the</strong> year 2011 were opened many new bus<strong>in</strong>esses, about 300<br />

subjects, but as <strong>the</strong> consequence of economical crisis that has <strong>in</strong>cluded Europe <strong>and</strong> Balkan at<br />

<strong>the</strong> same time were closed about 250 subjects of small bus<strong>in</strong>ess. A part of <strong>the</strong> subjects dur<strong>in</strong>g<br />

<strong>the</strong> year 2011 have passed <strong>the</strong> annual circulation over 8.000.000 Lek <strong>and</strong> <strong>the</strong>y are turned to<br />

Big bus<strong>in</strong>esses. Dur<strong>in</strong>g this year are opened a lot of bus<strong>in</strong>esses with h<strong>and</strong>icraft propensity<br />

such as stonemason, watch-maker, <strong>in</strong>ternet operator, embroidery which have been a-priori<br />

from <strong>the</strong> Municipality to conserv<strong>in</strong>g <strong>the</strong> h<strong>and</strong>icraft values <strong>and</strong> traditions <strong>in</strong> <strong>the</strong> city.<br />

For <strong>the</strong>se bus<strong>in</strong>esses is reduced <strong>the</strong> tariff of registration up to <strong>the</strong> level 0 (zero). Based on one<br />

of purposes of <strong>the</strong> strategic plan of economic development of <strong>the</strong> city: “The Safety of stability<br />

<strong>and</strong> growth of local bus<strong>in</strong>esses as well as support<strong>in</strong>g of <strong>in</strong>itiatives for new bus<strong>in</strong>esses’<br />

open<strong>in</strong>g”.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE CLIMATE OF SMALL BUSINESS IN THE REGION OF KORCA<br />

• The purchas<strong>in</strong>g power <strong>in</strong> economic aspect has gone to recession, th<strong>in</strong>g that has<br />

<strong>in</strong>fluenced <strong>in</strong> <strong>the</strong> most part of bus<strong>in</strong>esses that is <strong>the</strong> bus<strong>in</strong>ess.<br />

• The bad <strong>in</strong>fluenc<strong>in</strong>g of state.<br />

• Competition <strong>in</strong> subjects that don’t pay fees <strong>and</strong> taxes.<br />

• It is <strong>in</strong>creased <strong>the</strong> numbers of <strong>the</strong> subjects with process<strong>in</strong>g activities especially of<br />

agricultural <strong>and</strong> animal products <strong>in</strong> <strong>the</strong>ir by-products, multiply<strong>in</strong>g <strong>the</strong>m <strong>the</strong> value, <strong>and</strong><br />

<strong>in</strong>creas<strong>in</strong>g thus <strong>the</strong> competition of imported products.<br />

• There is a simple regression of foreign bus<strong>in</strong>esses as a consequence of <strong>the</strong> economic<br />

crisis.<br />

• There is a ris<strong>in</strong>g trend of transformation of bus<strong>in</strong>esses that adm<strong>in</strong>ister<strong>in</strong>g foreign<br />

bus<strong>in</strong>esses with Albanian owners especially <strong>in</strong> <strong>the</strong> last three years.<br />

• Regard<strong>in</strong>g <strong>the</strong> fiscal policies <strong>and</strong> <strong>in</strong>frastructure <strong>the</strong>re is a an obvious improvement<br />

consolidat<strong>in</strong>g <strong>the</strong> reforms for f<strong>in</strong>ancial laws that are implement<strong>in</strong>g <strong>the</strong>se two last years<br />

as well as <strong>the</strong> road <strong>in</strong>frastructure that reduces <strong>the</strong> transport cost, cont<strong>in</strong>uous supply with<br />

electric power that reduces <strong>the</strong> adm<strong>in</strong>istrative cost of <strong>the</strong> products’ production of <strong>the</strong>se<br />

goods.<br />

• The access of telephony services operators <strong>and</strong> those of <strong>in</strong>ternet that reduce <strong>the</strong> cost of<br />

communication.<br />

• The bank<strong>in</strong>g service is <strong>in</strong>creased with large dimensions <strong>and</strong> low cost, reduc<strong>in</strong>g thus <strong>the</strong><br />

payment costs <strong>and</strong> money management.<br />

• The transport services <strong>and</strong> product storage is <strong>in</strong>creased ei<strong>the</strong>r <strong>in</strong> quality or volume.<br />

• The <strong>in</strong>tensification of experience presumed by European countries.<br />

• Recently, is elim<strong>in</strong>ated also <strong>the</strong> visas’ cost (bus<strong>in</strong>ess free movement). Bus<strong>in</strong>ess<br />

movement, <strong>in</strong>crease or decrease doesn’t mean that <strong>the</strong>re is a decrease or <strong>in</strong>crease of<br />

sales’ level <strong>and</strong> services. The f<strong>in</strong>ancial crisis has brought a dem<strong>and</strong> reduction.<br />

PROBLEMS OF SMALL BUSINESSES IN THE REGION OF KORCA<br />

A disturb<strong>in</strong>g problem carried <strong>in</strong> years is also <strong>the</strong> fiscal evasion. There are subjects that<br />

practice activity without pay<strong>in</strong>g off <strong>the</strong> f<strong>in</strong>ancial obligations towards <strong>the</strong> state. In order to<br />

avoid <strong>the</strong> fiscal evasion <strong>the</strong>re are used <strong>the</strong> follow<strong>in</strong>g methods:<br />

Verification of documentations kept by <strong>the</strong> tax-payers which verify sales <strong>and</strong> purchases<br />

realized for <strong>the</strong> purpose of bus<strong>in</strong>ess.<br />

Full control <strong>in</strong> <strong>the</strong> surround<strong>in</strong>g of <strong>the</strong> tax-payer where after <strong>the</strong> verification of<br />

documentation <strong>the</strong>re are realized polls for circulation measurement, with <strong>the</strong> aim;<br />

evaluation of circulation realized through chronometer (tim<strong>in</strong>g).<br />

At <strong>the</strong> same time <strong>the</strong>re are used also o<strong>the</strong>r sources of <strong>in</strong>formation with which <strong>the</strong> taxpayer<br />

has operated such <strong>the</strong> records of <strong>the</strong> treasury office, records on <strong>in</strong>formation<br />

exchange etc.<br />

The control <strong>in</strong> terra<strong>in</strong> (medium where activity is practiced) for evidenc<strong>in</strong>g of <strong>the</strong> unregistered<br />

subjects.<br />

The control <strong>in</strong> terra<strong>in</strong> (medium where activity is practiced) for evidenc<strong>in</strong>g of subjects<br />

that haven’t paid off <strong>the</strong> local fees <strong>and</strong> tariffs.<br />

In case of violations of procedures of local fiscal obligations determ<strong>in</strong>e <strong>and</strong> apply<br />

sanctions predicted by <strong>the</strong> laws <strong>in</strong> force.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

There are considered adm<strong>in</strong>istrative <strong>in</strong>fraction: non-registration or location nonregistration<br />

of economic activity of <strong>the</strong> tax-payer or non-payment of tax with<strong>in</strong> term, which<br />

are punished with a f<strong>in</strong>e of 25% of tax’s obligation.<br />

The presentation of false or <strong>in</strong>complete data is f<strong>in</strong>ed with 10.000 lek. If it isn’t shown<br />

<strong>the</strong> registration certificate <strong>in</strong> a visible place is f<strong>in</strong>ed with 5.000 lek etc. The tax-payer has to<br />

register every location of his own bus<strong>in</strong>ess. The registration for <strong>the</strong> first time prior to <strong>the</strong> taxpayer<br />

has to present:<br />

Court decision for registration.<br />

<br />

<br />

Personal (Birth) Certificate issued with photo.<br />

Application for registration where it is reflected resid<strong>in</strong>g address of tax-payer, type of<br />

activity that will practice as well as <strong>the</strong> precious address of bus<strong>in</strong>ess location.<br />

Ano<strong>the</strong>r problem is bad debtors (mortgagers) who are debtors for years <strong>and</strong> br<strong>in</strong>g a<br />

considerable damage to <strong>the</strong> cash of <strong>the</strong> Municipality. To solv<strong>in</strong>g this problem it is considered<br />

important <strong>the</strong> controll<strong>in</strong>g time after time <strong>in</strong> <strong>the</strong> terra<strong>in</strong> exam<strong>in</strong><strong>in</strong>g <strong>the</strong> respective<br />

documentations. For <strong>the</strong> repressive measurement taken by <strong>the</strong> Municipality, block<strong>in</strong>g bank<strong>in</strong>g<br />

account of <strong>the</strong> subjects this cont<strong>in</strong>gent even if <strong>in</strong> reduction cont<strong>in</strong>ues to be actual <strong>and</strong><br />

disturb<strong>in</strong>g. The problem of dishonest competition of <strong>the</strong> bus<strong>in</strong>ess rema<strong>in</strong>s ma<strong>in</strong> problem<br />

discussed time after time by <strong>the</strong> bus<strong>in</strong>ess association. For this purpose <strong>the</strong>re are organized<br />

meet<strong>in</strong>gs referr<strong>in</strong>g reports with <strong>the</strong> participation of bus<strong>in</strong>ess association <strong>and</strong> Municipality <strong>in</strong><br />

order to reduce as much as possible <strong>the</strong> fiscal evasion.<br />

Dur<strong>in</strong>g <strong>the</strong> year 2011, <strong>the</strong> Municipality has put <strong>in</strong> application (execution) <strong>the</strong> program<br />

“Stop to Formality”, where every citizen or bus<strong>in</strong>ess can call <strong>the</strong> respective office <strong>in</strong><br />

Municipality for this program <strong>and</strong> make notification for each subject that doesn’t work <strong>in</strong><br />

conformity with law. After that, <strong>the</strong> fees & taxes <strong>in</strong>spectors (specialists) beg<strong>in</strong> immediately<br />

verification <strong>in</strong> terra<strong>in</strong> <strong>in</strong> order to enforce this subject to register <strong>in</strong> conformity with respective<br />

procedures.<br />

THE METHODOLOGY:<br />

This study is based on <strong>the</strong> results of surveillance for recognition of <strong>the</strong> problems of<br />

small bus<strong>in</strong>esses <strong>in</strong> <strong>the</strong> region of Korca. In this surveillance were <strong>in</strong>cluded 240 small<br />

bus<strong>in</strong>esses, constitut<strong>in</strong>g 10% of total small bus<strong>in</strong>esses <strong>in</strong> Korca. For data management,<br />

adopted a hybrid analysis comb<strong>in</strong><strong>in</strong>g qualitative <strong>and</strong> quantitative methods.<br />

THE RESULTS OF QUESTIONNAIRE:<br />

From <strong>the</strong> bus<strong>in</strong>esses taken <strong>in</strong> <strong>in</strong>vestigation <strong>in</strong> <strong>the</strong> city Korce, it resulted that 65% of <strong>the</strong><br />

bus<strong>in</strong>esses will go on to operate with <strong>the</strong> same product, while 25% th<strong>in</strong>k to float o<strong>the</strong>r product<br />

<strong>in</strong> market. (diagram1)<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Diagram 1. The operation with <strong>the</strong> same (1) or o<strong>the</strong>r product (2)<br />

80%<br />

60%<br />

40%<br />

20%<br />

0%<br />

65%<br />

14%<br />

25%<br />

34%<br />

10%<br />

52%<br />

yes<br />

no<br />

maybe<br />

1 2<br />

65% of <strong>the</strong> bus<strong>in</strong>esses are very optimistic, thus <strong>the</strong>y believe <strong>in</strong> <strong>the</strong> products <strong>the</strong>y deal <strong>and</strong><br />

don’t th<strong>in</strong>k that <strong>the</strong>ir competitors’ op<strong>in</strong>ion is good or bad. (diagram 2)<br />

Diagram 2. The level of credibility <strong>in</strong> products<br />

65%<br />

10%<br />

25%<br />

low medium high<br />

From <strong>the</strong> analysis of questionnaires it is also observed that 90% of <strong>the</strong> bus<strong>in</strong>esses have <strong>the</strong><br />

op<strong>in</strong>ion that <strong>the</strong>y have <strong>the</strong> proper persons that manage <strong>and</strong> 10% aren’t so much sure. (diagram<br />

3)<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Diagram 3. Evaluation of proper persons <strong>in</strong> bus<strong>in</strong>ess<br />

maybe<br />

no 10% 0%<br />

0%<br />

yes<br />

90%<br />

The most percentage of bus<strong>in</strong>esses (65%) th<strong>in</strong>ks that consumers’ tastes <strong>in</strong>fluence very<br />

much <strong>in</strong> <strong>the</strong> products’ production that <strong>the</strong>y float <strong>in</strong> <strong>the</strong> market. (diagram 4)<br />

Diagram 4. The <strong>in</strong>fluence of consumer’s tastes <strong>in</strong> <strong>the</strong> products’ production<br />

65%<br />

12%<br />

18%<br />

5%<br />

few more or less noth<strong>in</strong>g more<br />

From <strong>the</strong> analysis (exam<strong>in</strong>ation) of <strong>the</strong> questionnaires it resulted that 63% have had a lot of<br />

disagreements with state, 22% cont<strong>in</strong>uously <strong>and</strong> 5% never. (diagram 5)<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Diagram 5. The level of disagreements with state<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

63%<br />

22%<br />

10%<br />

5%<br />

never sometime frequently cont<strong>in</strong>ously<br />

The most percentage of <strong>the</strong> bus<strong>in</strong>esses (65%) taken <strong>in</strong> <strong>in</strong>vestigation th<strong>in</strong>ks that <strong>the</strong> high taxes<br />

<strong>in</strong>fluences too much <strong>in</strong> <strong>the</strong> bus<strong>in</strong>ess. (diagram 6)<br />

Diagram 6. The <strong>in</strong>fluence of taxes <strong>in</strong> bus<strong>in</strong>ess<br />

65%<br />

35%<br />

0%<br />

little noth<strong>in</strong>g more<br />

Inflation is one of <strong>the</strong> macroeconomic factors very much discussed <strong>in</strong> <strong>the</strong> bus<strong>in</strong>ess<br />

history. From <strong>the</strong> results of <strong>the</strong> questionnaire it resulted that 55% of <strong>the</strong> bus<strong>in</strong>esses, <strong>the</strong><br />

<strong>in</strong>flation rate <strong>in</strong>fluences a lot of, while 10% it doesn’t <strong>in</strong>fluence at all. (diagram 7)<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Diagram 7. The <strong>in</strong>fluence of <strong>in</strong>flation rate <strong>in</strong> bus<strong>in</strong>ess<br />

53%<br />

20%<br />

17%<br />

10%<br />

little<br />

more or less<br />

more<br />

noth<strong>in</strong>g<br />

The economic crisis is one of <strong>the</strong> factors that have a big <strong>in</strong>fluence <strong>in</strong> bus<strong>in</strong>esses. That<br />

was <strong>the</strong> result with 70%. (diagram 8)<br />

Diagram 8. The <strong>in</strong>fluence of <strong>the</strong> economic crisis <strong>in</strong> bus<strong>in</strong>ess<br />

80%<br />

70%<br />

60%<br />

70%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

20%<br />

10%<br />

0%<br />

little more or less more noth<strong>in</strong>g<br />

CONCLUSIONS<br />

<br />

<br />

<br />

The small bus<strong>in</strong>ess is <strong>the</strong> vertebral column (sp<strong>in</strong>e) of trade economy <strong>and</strong> for <strong>the</strong><br />

economies <strong>in</strong> transition.<br />

The Bus<strong>in</strong>ess climate <strong>in</strong> Albania reflects still many problems, which are connected<br />

with <strong>the</strong> formality level, regulat<strong>in</strong>g medium, corruption etc.<br />

The ma<strong>in</strong> problems such as Barriers <strong>and</strong> Mortality, limited <strong>in</strong>novations generators etc.<br />

<strong>in</strong>fluence very much <strong>in</strong> a bus<strong>in</strong>ess.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<br />

Dishonest competition, high taxes, <strong>in</strong>flation, economic crisis <strong>and</strong> o<strong>the</strong>r factors have<br />

made that many of small bus<strong>in</strong>esses <strong>in</strong> <strong>the</strong> region of Korca to run to clos<strong>in</strong>g.<br />

RECOMMENDATIONS<br />

<br />

<br />

<br />

<br />

<br />

It has to be devoted a special attention to bus<strong>in</strong>ess climate which actually rema<strong>in</strong>s to<br />

be desired.<br />

To elim<strong>in</strong>at<strong>in</strong>g <strong>the</strong> disagreements with state, <strong>the</strong> bus<strong>in</strong>esses have to respect precisely<br />

all <strong>the</strong> rules <strong>in</strong> order not to meet with problems <strong>and</strong> to provide a good progress of <strong>the</strong>ir<br />

firm.<br />

The local government has to reduce as much as possible <strong>the</strong> economic formality <strong>in</strong> <strong>the</strong><br />

region of Korce.<br />

It has to be focused <strong>in</strong> <strong>the</strong> problems <strong>the</strong>y meet <strong>and</strong> <strong>in</strong> <strong>the</strong>ir solution mak<strong>in</strong>g as many as<br />

possible <strong>in</strong>vestigations <strong>in</strong> market.<br />

The efficient organization of bus<strong>in</strong>ess <strong>in</strong> order to make possible successful<br />

transformation of critic moments of a firm.<br />

REFERENCES<br />

1. Albanian legislation<br />

2. Analoui, Farhad & Karami, Azhdar. “Strategic Management <strong>in</strong> Small <strong>and</strong> Medium<br />

Enterprises”, 2003.<br />

3. Burger & Helmchen T. “Plural-entrepreneurial activity for a s<strong>in</strong>gle start-up: A case<br />

study”, Journal of High Technology, Management Research 19, 94–102, 2008.<br />

4. Cepani, Ariana. “Enterprise <strong>and</strong> management of small bus<strong>in</strong>ess”, 2006.<br />

5. Col<strong>in</strong>, Barrow. “The Essence of Small Bus<strong>in</strong>ess Management”, 1993.<br />

6. Cov<strong>in</strong>, J. & D, Slev<strong>in</strong>. “A Conceptual Model of Entrepreneurship, as Firm Behavior”,<br />

Entrepreneurship Theory <strong>and</strong> Practice, 16(1), 7-25, 1991.<br />

7. Hitt, M. A., Irel<strong>and</strong>, R. D., Camp, S. M., & Sexton, D. L. “Strategic entrepreneurship:<br />

Integrat<strong>in</strong>g entrepreneurial <strong>and</strong> strategic management perspectives”, 2002.<br />

8. M. Camp, & D. L. Sexton (Eds.). “Strategic entrepreneurship”: Creat<strong>in</strong>g a new<br />

m<strong>in</strong>dset: 1–16. Oxford: Blackwell Publishers.<br />

9. Kennedy, Joe. “ The Small Bus<strong>in</strong>ess Owner’s Manual: Everyth<strong>in</strong>g You Need to Know<br />

to Start Up <strong>and</strong> Run Your Bus<strong>in</strong>ess”, 2005.<br />

10. Joseph, Ryan & Gail Hiduke. “Small Bus<strong>in</strong>ess: An Entrepreneur's Bus<strong>in</strong>ess Plan”,<br />

2008.<br />

11. Kirzner, I. “Competition <strong>and</strong> Entrepreneurship”. Chicago: University of Chicago<br />

Press, 1973.<br />

12. Langlois, R.N. “The Entrepreneurial Theory of <strong>the</strong> Firm <strong>and</strong> <strong>the</strong> Theory of <strong>the</strong><br />

Entrepreneurial Firm”, Journal of Management Studies, 44(7), 1107–1124, 2007.<br />

13. Moore, Petty. “Small Bus<strong>in</strong>ess Management”, 2004.<br />

14. Schumpeter, J. A. “The Theory of Economic Development”. Cambride: Harvard<br />

University Press. (New York: Oxford University Press, 1961) First published <strong>in</strong><br />

German, 1912, 1994.<br />

15. Straus, Steven D. “The Small Bus<strong>in</strong>ess Bible: Everyth<strong>in</strong>g You Need to Know to<br />

Succeed <strong>in</strong> Your Small Bus<strong>in</strong>ess”, 2008.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

GENERAL ASPECTS ON PUBLICITY AND ITS EFFECTS.<br />

CREDIT CONSUMERS AND THE CONSUMERS OF EVENTS/MEGA-EVENTS<br />

Gheorghe Carmen Adriana;<br />

“Transilvanya” University Brașov, Romania;<br />

Andrei Ion;<br />

Academy of Economic Studies, Bucharest<br />

ABSTRACT<br />

The current study will demonstrate a correlation between two <strong>in</strong>terest<strong>in</strong>g notions, one<br />

of economic character, <strong>the</strong> o<strong>the</strong>r belong<strong>in</strong>g to law – that of advertis<strong>in</strong>g understood as both<br />

commercial <strong>and</strong> consumer.<br />

As an economic subject whose behavior is aimed towards <strong>the</strong> satisfaction of needs <strong>and</strong><br />

desires, <strong>the</strong> consumer has a privileged status, while be<strong>in</strong>g <strong>the</strong> target of advertis<strong>in</strong>g. When<br />

develop<strong>in</strong>g <strong>the</strong> development strategy <strong>and</strong> <strong>the</strong> bus<strong>in</strong>ess plan, entrepreneurs have to consider<br />

<strong>the</strong> whole range of consumers. The various measures constituted as means of protect<strong>in</strong>g<br />

consumers have been structured <strong>in</strong> response to <strong>the</strong> <strong>in</strong>tense development of production. The<br />

consumer needs protectionist policies, although <strong>the</strong> most efficient protection is <strong>the</strong> <strong>in</strong>dividual<br />

one; even a well <strong>in</strong>formed consumer may become <strong>the</strong> victim of abuse, so <strong>the</strong> consumer has <strong>the</strong><br />

obligation of <strong>in</strong>form<strong>in</strong>g himself <strong>and</strong> to reflect before purchas<strong>in</strong>g any product or service.<br />

The legal system has to provide general protection, <strong>in</strong>clud<strong>in</strong>g <strong>in</strong> peripheral social <strong>and</strong><br />

economic areas. One may notice that <strong>the</strong>re are major legal discrepancies between <strong>the</strong><br />

protection granted to credit <strong>and</strong> events consumers, as, for example, unfair terms are found<br />

only <strong>in</strong> credit contracts, while <strong>the</strong> consumer of events is not presented as a dist<strong>in</strong>ct category.<br />

Also, <strong>the</strong> effects of publicity on <strong>the</strong> latter may also f<strong>in</strong>d <strong>the</strong>mselves under <strong>the</strong> <strong>in</strong>cidence of<br />

<strong>the</strong>se protection measures, s<strong>in</strong>ce we could br<strong>in</strong>g <strong>in</strong>to discussion <strong>the</strong> publicity consumer.<br />

Key words: publicity, advertis<strong>in</strong>g, consumer, credit, event mega-event<br />

1. INTRODUCTION<br />

At first glance, <strong>the</strong> notions of advertis<strong>in</strong>g, publicity <strong>and</strong> consumer are ra<strong>the</strong>r def<strong>in</strong>ed<br />

by economic aspects, compared to notions which are related to juristic <strong>the</strong>ory. Still, both<br />

advertis<strong>in</strong>g <strong>and</strong> consumer are two concepts best def<strong>in</strong>ed by law, as <strong>the</strong> most important effects<br />

generated by <strong>the</strong>se two categories are reflected by <strong>the</strong>ir legal consequences, by <strong>the</strong> legal<br />

responsibility which <strong>the</strong>y generate for <strong>the</strong> various legal entities tak<strong>in</strong>g part <strong>in</strong> general<br />

economic activities. Also, <strong>the</strong> above mentioned concepts are found <strong>in</strong> o<strong>the</strong>r discipl<strong>in</strong>es, like<br />

communication, sociology, market<strong>in</strong>g, consumer law, all of <strong>the</strong> latter be<strong>in</strong>g fields <strong>in</strong> which<br />

advertis<strong>in</strong>g <strong>and</strong> consumer play a major role <strong>in</strong>.<br />

Romania, just like <strong>the</strong> o<strong>the</strong>r new European members, saw dur<strong>in</strong>g its transition period a<br />

process of economic growth, which favored <strong>the</strong> rapid development of activities like<br />

advertis<strong>in</strong>g, lend<strong>in</strong>g <strong>and</strong> event management, though <strong>the</strong> <strong>in</strong>crease of <strong>the</strong> <strong>in</strong>equity generated by<br />

unsusta<strong>in</strong>able economic growth <strong>and</strong> by <strong>the</strong> global economic crisis has slowed down <strong>the</strong><br />

development of <strong>the</strong>se segments.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

While talk<strong>in</strong>g about advertis<strong>in</strong>g <strong>and</strong> publicty, <strong>the</strong> central element of our analysis, <strong>the</strong><br />

ma<strong>in</strong> idea of <strong>the</strong> concepts is related to communication, especially to mass-communication.<br />

We are us<strong>in</strong>g this sociological concept of communication because it comprises <strong>the</strong> existential<br />

basis of advertis<strong>in</strong>g, of ads: pass<strong>in</strong>g on a message us<strong>in</strong>g various channels of communication.<br />

The analysis will also use <strong>the</strong> concept of <strong>in</strong>dividual/consumer behavior, <strong>in</strong> respect to <strong>the</strong><br />

modifications created by messages <strong>and</strong> by ads, as well as aspects related to judicial practice,<br />

which come to demonstrate that unjustified discrepancies, some of which related to legal<br />

norms, have been created for <strong>the</strong> areas of <strong>in</strong>terest chosen for our study: <strong>the</strong> bank<strong>in</strong>g system<br />

<strong>and</strong> <strong>the</strong> enterta<strong>in</strong>ment <strong>in</strong>dustry.<br />

2. ADVERTISING, A SOCIOLOGICAL, MARKETING AND JUDICIAL<br />

CONCEPT<br />

As any o<strong>the</strong>r concept used by society <strong>and</strong>, especially, by sociology, <strong>the</strong> def<strong>in</strong>ition of<br />

advertis<strong>in</strong>g is relative, depend<strong>in</strong>g on <strong>the</strong> approach of <strong>the</strong> researcher. We may, <strong>the</strong>refore, talk<br />

about advertis<strong>in</strong>g from <strong>the</strong> po<strong>in</strong>t of view of communication sciences <strong>and</strong> from <strong>the</strong> po<strong>in</strong>t of<br />

view of market<strong>in</strong>g, while law def<strong>in</strong>es publicity from a totally different st<strong>and</strong>still, us<strong>in</strong>g<br />

specific legal term<strong>in</strong>ology.<br />

a. The first po<strong>in</strong>t of view def<strong>in</strong>es advertis<strong>in</strong>g from a wide range of perspectives: as a<br />

social <strong>in</strong>stitution which is present <strong>in</strong> <strong>the</strong> everyday lives of <strong>the</strong> <strong>in</strong>dividuals, as a force which<br />

shapes mass culture; but also as a merch<strong>and</strong>ise which is <strong>the</strong> object of supply <strong>and</strong> dem<strong>and</strong>, so<br />

advertis<strong>in</strong>g has a price that, once paid, delivers benefits; advertis<strong>in</strong>g is also a form of<br />

persuasive communication which aims to modify <strong>the</strong> behavior of <strong>the</strong> receivers, while try<strong>in</strong>g to<br />

conv<strong>in</strong>ce <strong>the</strong> latter to buy a certa<strong>in</strong> product, but advertis<strong>in</strong>g also represents any form of<br />

communication which promises receivers that a certa<strong>in</strong> product has genu<strong>in</strong>e benefits.<br />

b. Advertis<strong>in</strong>g is one of <strong>the</strong> elements used for <strong>the</strong> conv<strong>in</strong>c<strong>in</strong>g presentation of a product<br />

or of a service to a buyer or user. For many of those <strong>in</strong>volved <strong>in</strong> <strong>the</strong> advertis<strong>in</strong>g process<br />

(beneficiaries, advertis<strong>in</strong>g agents or consumers), advertis<strong>in</strong>g represents <strong>the</strong> ma<strong>in</strong><br />

communication element of <strong>the</strong> market<strong>in</strong>g mix. In fact, advertis<strong>in</strong>g is <strong>the</strong> most obvious, hence<br />

easily identifiable, element. Overall, market<strong>in</strong>g strategy <strong>in</strong>cludes potential or real<br />

communication channels used entirely, when discovered, to stimulate sales <strong>and</strong> consumption.<br />

Even <strong>the</strong> distribution process can communicate certa<strong>in</strong> br<strong>and</strong> elements <strong>and</strong> <strong>the</strong> same goes for<br />

<strong>the</strong> price. The fact <strong>the</strong> price is smaller or bigger compared to <strong>the</strong> competition’s may represent<br />

a message which also communicates o<strong>the</strong>r th<strong>in</strong>gs to <strong>the</strong> market. On developed markets,<br />

consumers are free to choose to buy or not to buy a certa<strong>in</strong> product or service. In order to<br />

choose, consumers need to analyze available <strong>in</strong>formation, to which <strong>the</strong>y react rationally<br />

<strong>and</strong>/or emotionally, consciously or unconsciously.<br />

But <strong>the</strong> <strong>in</strong>formation which triggers certa<strong>in</strong> reactions among consumers doesn’t come<br />

exclusively from advertis<strong>in</strong>g. In <strong>the</strong> end, consumers react to <strong>the</strong> whole market<strong>in</strong>g mix.<br />

Therefore, advertis<strong>in</strong>g is not <strong>the</strong> only available market<strong>in</strong>g tool, although it does seem to weigh<br />

heavier than most o<strong>the</strong>r aspects of communication. The only function of advertis<strong>in</strong>g is to<br />

determ<strong>in</strong>e a reaction, <strong>in</strong> response to communication aired <strong>in</strong> a space usually paid by <strong>the</strong><br />

consumer, frequently <strong>and</strong> by retailers (<strong>in</strong>directly) <strong>and</strong> sometimes by various categories of<br />

public.<br />

c. In <strong>the</strong> follow<strong>in</strong>g paragraphs, we will present <strong>the</strong> classic def<strong>in</strong>ition of publicity, from<br />

<strong>the</strong> legal po<strong>in</strong>t of view, with a general educational purpose, as we won’t use this def<strong>in</strong>ition <strong>in</strong><br />

our case study. Civil, bank<strong>in</strong>g or commercial publicity covers a different area of <strong>in</strong>terest <strong>in</strong><br />

law, compared to economy <strong>and</strong> communication, s<strong>in</strong>ce it obviously serves o<strong>the</strong>r purposes here.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Not even commercial advertis<strong>in</strong>g hasn’t got any relation to <strong>the</strong> advertis<strong>in</strong>g or market<strong>in</strong>g<br />

strategy to which common language would have us th<strong>in</strong>k<strong>in</strong>g of. Between prov<strong>in</strong>g a guarantee<br />

<strong>and</strong> a means of mak<strong>in</strong>g third parties aware of essential aspects related to essential social<br />

aspects, law def<strong>in</strong>es publicity as a means of tak<strong>in</strong>g care of <strong>the</strong> <strong>in</strong>terests of all <strong>the</strong> members of<br />

society, under <strong>the</strong> rul<strong>in</strong>g of <strong>the</strong> law. For example, <strong>in</strong> civil law, publicity may refer to real<br />

estate, mean<strong>in</strong>g a system of public registrations of property units, along with <strong>the</strong> rights which<br />

<strong>the</strong>ir owners <strong>and</strong> users have. Real estate publicity is characterized by <strong>the</strong> Real Estate Register.<br />

The same function of <strong>the</strong> latter is performed on <strong>the</strong> trade market by <strong>the</strong> Trade Register <strong>and</strong> <strong>in</strong><br />

bank<strong>in</strong>g by <strong>the</strong> Register of Credit Institutions. Also, <strong>in</strong> public law, <strong>in</strong> tax law to be more<br />

precise, communication <strong>in</strong> <strong>the</strong> form of publicity is performed by post<strong>in</strong>g an announcement at<br />

<strong>the</strong> office of <strong>the</strong> National Fiscal Adm<strong>in</strong>istration Authority <strong>and</strong> on <strong>the</strong> latter’s website say<strong>in</strong>g<br />

that a tax adm<strong>in</strong>istrative decision has been issued <strong>in</strong> <strong>the</strong> name of <strong>the</strong> tax payer.<br />

Last, but not least, <strong>the</strong> New Civil Code regulates publicity dist<strong>in</strong>ctly from o<strong>the</strong>r<br />

<strong>in</strong>stitutions of law, under chapter IV, art. 18-24. Therefore, <strong>the</strong> rights, documents <strong>and</strong> actions<br />

which refer to <strong>the</strong> status <strong>and</strong> capacity of persons, those related to <strong>the</strong> latter’s assets, as well as<br />

any o<strong>the</strong>r legal relations are subjected to publicity only <strong>in</strong> <strong>the</strong> contexts specified explicitly by<br />

law. Publicity is performed through <strong>the</strong> Real Estate Register, <strong>the</strong> Electronic archive of<br />

Security Interests <strong>in</strong> Movable Property, <strong>the</strong> Trade Register as well as through o<strong>the</strong>r forms of<br />

publicity specified by law. It is heron stipulated that <strong>the</strong> fulfillment of <strong>the</strong> publicity formalities<br />

may be dem<strong>and</strong>ed by any person, even though <strong>the</strong> latter may lack <strong>the</strong> capacity of exercis<strong>in</strong>g<br />

this formality.<br />

Any waiver or restra<strong>in</strong>t of <strong>the</strong> right to fulfill an publicity formality, as well as any<br />

o<strong>the</strong>r penal clause or any o<strong>the</strong>r sanction stipulated to prevent <strong>the</strong> exertion of this right are to<br />

be considered unstipulated. No one may <strong>in</strong>voke <strong>the</strong> argument of not know<strong>in</strong>g <strong>the</strong> law,<br />

document or action governed by publicity requirements if <strong>the</strong> publicity formality was fulfilled<br />

<strong>in</strong> compliance with <strong>the</strong> law.<br />

The purpose of publicity is to ensure <strong>the</strong> legal b<strong>in</strong>d<strong>in</strong>g effects of <strong>the</strong> law, contract,<br />

status <strong>and</strong> of any o<strong>the</strong>r legal relations which may fall under <strong>the</strong> authority of publicity<br />

requirements. Publicity presents <strong>the</strong> latter’s rank <strong>and</strong>, if stipulated by <strong>the</strong> law, it conditions<br />

<strong>the</strong>ir legal effects.<br />

While return<strong>in</strong>g to <strong>the</strong> notion of publicity understood as persuasive communication, we will<br />

use <strong>the</strong> def<strong>in</strong>ition provided by specific law (Law No. 504/2002, <strong>the</strong> Audiovisual Law), which<br />

talks about any type of message designed to promote, directly or <strong>in</strong>directly, <strong>the</strong> goods,<br />

services or image of a natural or legal entity pursu<strong>in</strong>g an economic activity. The message is<br />

<strong>in</strong>cluded <strong>in</strong> a program <strong>in</strong> return for payment or for similar consideration or for selfpromotional<br />

purposes. This is <strong>the</strong> only def<strong>in</strong>ition which ties <strong>the</strong> economic, market<strong>in</strong>g <strong>and</strong><br />

legal aspects of advertis<strong>in</strong>g.<br />

The Audiovisual Law only mentions certa<strong>in</strong> types of advertis<strong>in</strong>g, among which<br />

television advertis<strong>in</strong>g, sublim<strong>in</strong>al advertis<strong>in</strong>g <strong>and</strong> virtual advertis<strong>in</strong>g (art. 1, po<strong>in</strong>ts 17, 18 <strong>and</strong><br />

25):<br />

- television advertis<strong>in</strong>g - means any form of announcement broadcast whe<strong>the</strong>r <strong>in</strong> return for<br />

payment or for similar consideration or broadcast for self-promotional purposes by a public<br />

or private undertak<strong>in</strong>g or natural person <strong>in</strong> connection with a trade, bus<strong>in</strong>ess, craft or<br />

profession <strong>in</strong> order to promote <strong>the</strong> supply of goods or services, <strong>in</strong>clud<strong>in</strong>g immovable property,<br />

rights <strong>and</strong> obligations, <strong>in</strong> return for payment;<br />

- sublim<strong>in</strong>al advertis<strong>in</strong>g – any k<strong>in</strong>d of advertis<strong>in</strong>g that employs such stimuli that by be<strong>in</strong>g too<br />

fa<strong>in</strong>t to be perceived consciously, might exert an <strong>in</strong>fluence upon <strong>the</strong> economic behavior of <strong>the</strong><br />

public;<br />

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- virtual advertis<strong>in</strong>g - broadcast<strong>in</strong>g technique for television advertis<strong>in</strong>g which allows image<br />

process<strong>in</strong>g, dur<strong>in</strong>g broadcast of some events, by replac<strong>in</strong>g images of <strong>the</strong> advertis<strong>in</strong>g on <strong>the</strong><br />

panels <strong>in</strong>side <strong>the</strong> place where <strong>the</strong> events unfold, with advertis<strong>in</strong>g messages <strong>in</strong>troduced by<br />

broadcasters, or by overlapp<strong>in</strong>g new images with such messages <strong>in</strong> any part of <strong>the</strong> image<br />

transmitted.<br />

3. THE CONSUMER AND ADVERTISING. EFFECTS<br />

Regulations <strong>in</strong> this regard can be found <strong>in</strong> <strong>the</strong> Consumer Code, Law no. 296/2004,<br />

republished 2008, a normative act describ<strong>in</strong>g <strong>the</strong> consumer as any natural person or group of<br />

natural persons constituted <strong>in</strong> associations, which is act<strong>in</strong>g for purposes not related to trade,<br />

<strong>in</strong>dustrial production, craft or o<strong>the</strong>r liberal profession;<br />

Consumers enjoy <strong>the</strong> follow<strong>in</strong>g rights: to be protected aga<strong>in</strong>st risk, to be fully<br />

<strong>in</strong>formed, fair <strong>and</strong> accurate, on <strong>the</strong> essential characteristics of any products <strong>and</strong> services, to<br />

have access to markets, to be compensated <strong>in</strong> real <strong>and</strong> proper manner for any damages, to<br />

organize <strong>the</strong>mselves <strong>in</strong> associations, to refuse to sign contracts which <strong>in</strong>clude unfair terms.<br />

Consumers also have <strong>the</strong> right not to be prohibited by an economic agent to obta<strong>in</strong> a benefit<br />

expressly provided by law. From this po<strong>in</strong>t of view, that of <strong>the</strong> subject protected by <strong>the</strong> state,<br />

advertis<strong>in</strong>g refers to <strong>the</strong> obligation of be<strong>in</strong>g <strong>in</strong>formed on products <strong>and</strong> services <strong>and</strong> advertis<strong>in</strong>g<br />

should be decent, fair <strong>and</strong> developed <strong>in</strong> <strong>the</strong> spirit of social responsibility.<br />

We thus see that <strong>the</strong> above mentioned law analyzes advertis<strong>in</strong>g exclusively <strong>in</strong> terms of<br />

commercial, <strong>in</strong> accordance with <strong>the</strong> Audi-visual Law. Our approach will focus on a specific<br />

category of consumers, probably one of <strong>the</strong> most important ones, namely consumers of<br />

services. This category is targeted by a wide range of market<strong>in</strong>g strategies developed by<br />

service providers. But before we talk about this category we will cover <strong>the</strong> most important<br />

effects generated by advertis<strong>in</strong>g, <strong>in</strong> relation to <strong>the</strong> topics of <strong>the</strong> current analysis. We won’t<br />

deny that advertis<strong>in</strong>g is a real factor affect<strong>in</strong>g social life, that it is a form of <strong>in</strong>vestment, that it<br />

uses modern <strong>and</strong> sophisticated means, psychological <strong>and</strong> legal concepts based on solid<br />

strategies <strong>and</strong> concepts <strong>and</strong> that, nowadays, this field covers various segments, like publicity,<br />

advertis<strong>in</strong>g, promotion <strong>and</strong> market<strong>in</strong>g, which are presented to <strong>the</strong> public as a whole, thus<br />

mak<strong>in</strong>g it difficult to tell <strong>the</strong>m apart.<br />

Advertis<strong>in</strong>g sets role-models, establishes attitudes <strong>and</strong> it generates certa<strong>in</strong> lifestyles.<br />

This leads to <strong>the</strong> conclusion that <strong>the</strong> only th<strong>in</strong>g that <strong>the</strong> consumers of Internet, radio,<br />

television, f<strong>in</strong>ancial <strong>and</strong> bank<strong>in</strong>g services, music or football, mean<strong>in</strong>g consumer of events,<br />

have <strong>in</strong> common is that <strong>the</strong>y are exposed to a form of persuasive communication that is<br />

promoted for <strong>the</strong> acquisition of a service. The economic effects are undeniable <strong>and</strong> <strong>the</strong>y are<br />

l<strong>in</strong>ked to emotion, passion, enthusiasm, dedication, to liv<strong>in</strong>g, not just to <strong>the</strong> show. Someone is<br />

sure to profit from <strong>the</strong>se emotional states.<br />

We will move past <strong>the</strong> legal prohibitions regard<strong>in</strong>g mislead<strong>in</strong>g commercial practices<br />

<strong>and</strong> aggressive commercial practices <strong>and</strong> those that prejudice human dignity <strong>and</strong> public<br />

morals, as well as practices which <strong>in</strong>volve discrim<strong>in</strong>ation, which threaten religious or political<br />

beliefs, which damage <strong>the</strong> image, honor, dignity <strong>and</strong> private lives of <strong>in</strong>dividuals, which<br />

exploit superstition, credulity or <strong>the</strong> fears of people, which prejudice safety or <strong>in</strong>cite to<br />

violence, which encourage conduct that threatens <strong>the</strong> environment, which support <strong>the</strong><br />

promotion of goods or services that are produced or distributed contrary to <strong>the</strong> law, because<br />

<strong>the</strong> creators <strong>and</strong> producers of <strong>the</strong> commercial, as well as <strong>the</strong> legal representative of <strong>the</strong> means<br />

of dissem<strong>in</strong>ation will be jo<strong>in</strong>tly liable with <strong>the</strong> advertiser. All of <strong>the</strong> above contexts are<br />

regulated by law.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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For now, while mak<strong>in</strong>g <strong>the</strong> junction between <strong>the</strong>se types of consumers, let us try to<br />

briefly analyze two subcategories:<br />

a. The consumer of credits <strong>and</strong>/or bank<strong>in</strong>g services<br />

b. The consumer of events <strong>and</strong>/or mega-events<br />

Under <strong>the</strong> pressures of <strong>the</strong> European Authorities, <strong>the</strong> national regulator def<strong>in</strong>ed <strong>the</strong><br />

first category, that benefit<strong>in</strong>g from bank<strong>in</strong>g services, with great precision. O<strong>the</strong>r consumers,<br />

like those attend<strong>in</strong>g events (eg.: football, concerts, parades, releases) aren’t described with <strong>the</strong><br />

same precision <strong>and</strong> care. We see this lack precision because concepts like event, mega-event,<br />

organizer of events, mutual obligations are miss<strong>in</strong>g from <strong>the</strong> national legislation. At <strong>the</strong> same<br />

time, <strong>the</strong> debtor, <strong>the</strong> client, <strong>the</strong> public <strong>and</strong> <strong>the</strong> consumers which contract a loan are legally<br />

protected by a set of laws. The explanation lies <strong>in</strong> <strong>the</strong> central position which <strong>the</strong> bank has <strong>in</strong><br />

<strong>the</strong> economic <strong>and</strong> social life, for its role of distributor <strong>and</strong> creator of currency is irrefutably<br />

essential to one <strong>and</strong> all.<br />

On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, we have a def<strong>in</strong>ition for credit, but not one for event, we have a<br />

credit contract, but no events contract, we have unfair terms, while accord<strong>in</strong>g to European <strong>and</strong><br />

national legislation, such terms are <strong>in</strong>voked ma<strong>in</strong>ly <strong>in</strong> relation to lend<strong>in</strong>g contracts (especially<br />

to <strong>the</strong> ones dedicated to consumer credits).<br />

Accord<strong>in</strong>g to article 4 of Law no. 193/2000 on <strong>the</strong> unfair terms of <strong>the</strong> contracts closed<br />

between consumers <strong>and</strong> retailers or services providers, an unfair term is def<strong>in</strong>ed as a<br />

contractual term which, unless negotiated <strong>in</strong>dividually <strong>and</strong> contrary to good faith, generates a<br />

significant imbalance of <strong>the</strong> parties’ rights <strong>and</strong> obligations, as aris<strong>in</strong>g from <strong>the</strong> contract, to<br />

<strong>the</strong> consumer’s detriment. A term is considered not to have been negotiated directly with <strong>the</strong><br />

consumer if <strong>the</strong> latter did not have <strong>the</strong> means to <strong>in</strong>fluence it, like <strong>in</strong> <strong>the</strong> case of <strong>the</strong> st<strong>and</strong>ard or<br />

pre-formulated contracts or of <strong>the</strong> general terms of sale applied by retailers on <strong>the</strong> market of<br />

<strong>the</strong> product or service <strong>in</strong> question. The fact that certa<strong>in</strong> aspects of <strong>the</strong> terms or only one of <strong>the</strong><br />

terms has been negotiated directly with <strong>the</strong> consumer does not rule out <strong>the</strong> application of this<br />

law for <strong>the</strong> rema<strong>in</strong>der of <strong>the</strong> contract, should a global evaluation of <strong>the</strong> contract prove that<br />

<strong>the</strong> latter was <strong>in</strong> fact preset <strong>and</strong> drafter based on <strong>the</strong> unilateral will of <strong>the</strong> retailer. If a<br />

retailer claims that a st<strong>and</strong>ard formula has been negotiated directly with <strong>the</strong> consumer, it is<br />

<strong>the</strong> first’s duty to br<strong>in</strong>g evidence <strong>in</strong> this respect.<br />

While look<strong>in</strong>g for legal precedents based on <strong>the</strong> above mentioned consumer law <strong>and</strong><br />

on unfair terms, we may f<strong>in</strong>d lawsuits related to <strong>the</strong> unfair terms of lend<strong>in</strong>g contracts, but no<br />

records of any compla<strong>in</strong>t of such type related to <strong>the</strong> consumers of events. In two cases tried by<br />

civil courts ( a lend<strong>in</strong>g contract signed by NVT, as debtor, <strong>and</strong> SC B R SA - MGNB of G –<br />

Buzau Office, as creditor, <strong>and</strong> ano<strong>the</strong>r lend<strong>in</strong>g contract signed by petitioners FRA FA with<br />

creditor SC VOLKSBANK ROMANIA SA), <strong>the</strong> judge admitted <strong>the</strong> annulment request or <strong>the</strong><br />

request of ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong> <strong>in</strong>itial clauses, while prevent<strong>in</strong>g <strong>the</strong> bank from unilaterally modify<br />

<strong>the</strong> <strong>in</strong>terest of <strong>the</strong> credit anymore thought <strong>the</strong> lifespan of <strong>the</strong> contract. Accord<strong>in</strong>g to article 4 of<br />

Law no. 193/2000, <strong>the</strong> bank had <strong>the</strong> obligation of prov<strong>in</strong>g that it had negotiated directly <strong>the</strong><br />

term with <strong>the</strong> debtor, which it failed to do <strong>in</strong> <strong>the</strong> two lawsuits. Article 15, paragraph 1, states<br />

that failure to comply with <strong>the</strong> <strong>in</strong>terdiction stipulated <strong>in</strong> Article 1, paragraph 3 (retailers are<br />

banned from stipulat<strong>in</strong>g unfair terms <strong>in</strong> <strong>the</strong> contracts closed with consumers), is a<br />

contravention punishable by f<strong>in</strong>e. We also report that, <strong>in</strong> order to transpose <strong>and</strong> to implement<br />

<strong>the</strong> Consumer Credit Directive (2008/48/EC) issued on April 23, 2008, <strong>the</strong> Romanian<br />

Government had to issue GEO 50/2010 on consumer credit contracts <strong>and</strong> <strong>the</strong> latter became<br />

effective on June 21, 2010 <strong>and</strong> it was approved by Law no. 288/2010.<br />

Start<strong>in</strong>g with <strong>the</strong> phase of credit publicity, consumers have to receive <strong>in</strong>formation on:<br />

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The credit’s <strong>in</strong>terest (fixed <strong>and</strong>/or variable), toge<strong>the</strong>r with <strong>in</strong>formation on any o<strong>the</strong>r<br />

costs <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> total costs of <strong>the</strong> credit;<br />

The credit’s total value;<br />

The Annual Effective Interest;<br />

The maturity of <strong>the</strong> credit contract;<br />

The acquisition price <strong>and</strong> <strong>the</strong> value of any premature reimbursements, <strong>in</strong> <strong>the</strong> case of a<br />

credit presented <strong>in</strong> <strong>the</strong> form of a deferred payment for a specific good or service;<br />

The total value which <strong>the</strong> debtor will pay <strong>and</strong> <strong>the</strong> value of <strong>the</strong> <strong>in</strong>stallments, accord<strong>in</strong>g<br />

to each case.<br />

This <strong>in</strong>formation has to be presented to consumers us<strong>in</strong>g a representative example.<br />

As for <strong>the</strong> consumer of events, f<strong>in</strong>d<strong>in</strong>g a def<strong>in</strong>ition which would dist<strong>in</strong>ct this type of<br />

consumer from <strong>the</strong> general mass has proved a difficult task. Accord<strong>in</strong>g to <strong>the</strong> object of <strong>the</strong><br />

contract, <strong>the</strong> event is def<strong>in</strong>ed <strong>in</strong> a different context, which has noth<strong>in</strong>g <strong>in</strong> common with <strong>the</strong><br />

one analyzed by this paper. The Audiovisual Law <strong>in</strong>cludes <strong>the</strong> def<strong>in</strong>ition of major importance<br />

event – any event that may be of <strong>in</strong>terest to an important part of <strong>the</strong> public, that is <strong>in</strong>cluded <strong>in</strong><br />

<strong>the</strong> list approved by <strong>the</strong> Government Decision follow<strong>in</strong>g <strong>the</strong> National Audiovisual Council<br />

proposal.<br />

An analogy cannot be made between <strong>the</strong> notion of public event <strong>and</strong> that of event of a<br />

different nature (cultural, sports, social).<br />

Ano<strong>the</strong>r major problem is represented by <strong>the</strong> absence of a contract between <strong>the</strong> client /<br />

public / consumer <strong>and</strong> service provider, while <strong>the</strong> ticket is <strong>the</strong> title which legitimates <strong>the</strong><br />

earned right. There is no written contract <strong>in</strong> this case, but <strong>the</strong> rights <strong>and</strong> obligations deriv<strong>in</strong>g<br />

from this agreement are of contractual form. Never<strong>the</strong>less, it is true that consumers of events<br />

receive some attention from specialized authorities that take specific action under <strong>the</strong><br />

preoccupation of <strong>the</strong> context <strong>in</strong> which <strong>the</strong> event will take place. We are talk<strong>in</strong>g about ECC<br />

UK <strong>and</strong> ECC Romania.<br />

The UK European Consumer Centre is advis<strong>in</strong>g consumers to be responsible dur<strong>in</strong>g<br />

<strong>the</strong> London Olympic Games us<strong>in</strong>g an example which happened one year ago. In <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g<br />

of <strong>the</strong> 2011 summer season, three persons liv<strong>in</strong>g <strong>in</strong> Brita<strong>in</strong> were closed for <strong>the</strong>ir part <strong>in</strong> an<br />

onl<strong>in</strong>e scam <strong>in</strong>volv<strong>in</strong>g tickets to <strong>the</strong> Beij<strong>in</strong>g Games, a scam which affected more than 10,000<br />

persons from across <strong>the</strong> world. Their company, Xclusive, cashed-<strong>in</strong> more than 5 million<br />

pounds, though it never delivered any tickets or refunds to <strong>the</strong> victims.<br />

The Director of <strong>the</strong> Romanian European Consumer Centre stated that “many are<br />

look<strong>in</strong>g forward to <strong>the</strong> London Olympics <strong>in</strong> 2012 as one of <strong>the</strong> most important sport<strong>in</strong>g events<br />

<strong>in</strong> <strong>the</strong>ir lives. Thous<strong>and</strong>s of people will be disappo<strong>in</strong>ted when <strong>the</strong>y won’t fail to get tickets<br />

through official channels <strong>and</strong> is exactly this fact that rogue traders may thrive on. Many of<br />

<strong>the</strong> consumers who buy products or services onl<strong>in</strong>e <strong>in</strong> <strong>the</strong> EU do not fully underst<strong>and</strong> <strong>the</strong>ir<br />

rights or <strong>the</strong> rules <strong>and</strong> regulations with which <strong>the</strong> retailers from which <strong>the</strong>y purchase goods<br />

have to comply with”.<br />

ECC UK released <strong>the</strong> slogan of <strong>the</strong> UK National Consumer Week – “Good Sports<br />

Don’t Fake It”- while urg<strong>in</strong>g consumers to stay away from fake websites sell<strong>in</strong>g tickets for <strong>the</strong><br />

Olympic Games <strong>and</strong> to underst<strong>and</strong> <strong>the</strong>ir rights when shopp<strong>in</strong>g onl<strong>in</strong>e. As a positive aspect, <strong>the</strong><br />

Electronic Commerce Directive dictates <strong>the</strong> m<strong>in</strong>imum rate of <strong>in</strong>formation which has to be<br />

provided to <strong>the</strong> consumers by an onl<strong>in</strong>e retailer sell<strong>in</strong>g its products <strong>in</strong> Europe: retailer’s name<br />

<strong>and</strong> physical address <strong>and</strong> email address. An order confirmation should also be sent to <strong>the</strong><br />

consumer before delivery.<br />

The London 2012 Organiz<strong>in</strong>g Committee (LOGOC) has taken several measures <strong>in</strong><br />

order to help consumers to buy tickets from authorized retailers.<br />

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• The London 2012 official website <strong>in</strong>cludes a tool which can be used to check whe<strong>the</strong>r a<br />

website is authorized to sell tickets or not. Natural persons from outside <strong>the</strong> UK should use<br />

<strong>the</strong> official website to receive <strong>the</strong> official list of retailers.<br />

• The London 2012 website also has a list of “unauthorized known websites” that only claim<br />

to offer tickets to <strong>the</strong> 2012 Games.<br />

• The London 2012 official website also <strong>in</strong>cludes lists of authorized retailers for natural<br />

persons resid<strong>in</strong>g <strong>in</strong> <strong>the</strong> UK <strong>and</strong> <strong>in</strong> European countries.<br />

We may note that, unlike <strong>the</strong> consumer of bank credits, who is supposed to be prepare<br />

before sign<strong>in</strong>g <strong>the</strong> contract<strong>in</strong>g, <strong>the</strong> consumer of events is also an expert or a profane. One can<br />

even imag<strong>in</strong>e a typology of <strong>the</strong> cultural consumer based on <strong>the</strong> latter’s motivation <strong>and</strong><br />

position towards <strong>the</strong> cultural act. The top of <strong>the</strong> list is represented by <strong>the</strong> <strong>in</strong>formed consumer,<br />

<strong>the</strong> one who has a satisfy<strong>in</strong>g general knowledge <strong>and</strong> who regularly attends cultural events, <strong>in</strong><br />

response to <strong>in</strong>ternal needs. Through practice, at <strong>the</strong> age of school education, <strong>the</strong> habit has<br />

become a need <strong>and</strong> cultural needs become a solid argument for be<strong>in</strong>g active on <strong>the</strong> cultural<br />

market. The third category is represented by <strong>the</strong> un<strong>in</strong>formed consumer, <strong>the</strong> one us<strong>in</strong>g cultural<br />

products on rare occasions <strong>and</strong> sometimes out of be<strong>in</strong>g snobbish, as such events are<br />

fashionable. Based on his or hers education, preoccupations <strong>and</strong> economic status, this type of<br />

consumer does not value culture as an everyday priority.<br />

In both situations, <strong>the</strong> o<strong>the</strong>r party of <strong>the</strong> contract – <strong>the</strong> bank or <strong>the</strong> events organizer –<br />

has <strong>the</strong> obligation to <strong>in</strong>form, with <strong>the</strong> obligation of ensur<strong>in</strong>g an equal balance of power among<br />

<strong>the</strong> parties, start<strong>in</strong>g with <strong>the</strong> phase of <strong>the</strong> sign<strong>in</strong>g. GEO 21/1992 follows <strong>the</strong>se guidel<strong>in</strong>es,<br />

while its rul<strong>in</strong>g on consumer protection states that <strong>the</strong> provider has to <strong>in</strong>form consumers<br />

before <strong>the</strong> contract is signed, but also afterwards.<br />

F<strong>in</strong>ally, while not aim<strong>in</strong>g to present a thorough analysis of <strong>the</strong> correlations between<br />

<strong>the</strong>se <strong>in</strong>stitutions, but only to suggest possible areas of <strong>in</strong>terdiscipl<strong>in</strong>ary research, we see that<br />

<strong>the</strong> bank<strong>in</strong>g professional <strong>and</strong> <strong>the</strong> organizer of events, as well as <strong>the</strong>ir consumers, share a<br />

common characteristic: publicity. Thus, we can mention <strong>the</strong> example of ano<strong>the</strong>r service<br />

provider, <strong>the</strong> "ZeList Monitor", which is <strong>the</strong> most comprehensive social media monitor<strong>in</strong>g<br />

tool <strong>in</strong> Romania, follow<strong>in</strong>g more than 63,000 blogs, 50,000 Twitter accounts <strong>and</strong> 1,200 onl<strong>in</strong>e<br />

media sources, over 2,000 public Facebook groups, over 15,000 public Facebook pages <strong>and</strong><br />

<strong>the</strong> most important forums <strong>in</strong> <strong>the</strong> Romanian onl<strong>in</strong>e media. The tool was used for <strong>the</strong> analysis<br />

of several events <strong>and</strong> mega-events (Roxette concert, Bucharest 2011, Scorpions concert,<br />

Bucharest 2011, Bon Jovi concert, Bucharest, July 2011, while <strong>the</strong> latter can be classified as a<br />

genu<strong>in</strong>e mega real) <strong>in</strong> terms of publicity <strong>and</strong> not only, as well as for <strong>the</strong> analysis of <strong>the</strong> "BCR<br />

Ref<strong>in</strong>anc<strong>in</strong>g SMART "campaign, a campaign which achieved results well above expectations.<br />

The organizers of <strong>the</strong> latter decided that it was appropriate present <strong>the</strong> strategy <strong>and</strong> tools of<br />

<strong>the</strong> SMART campaign dur<strong>in</strong>g a dedicated event. The analysis on <strong>the</strong> most important concerts<br />

hosted by Bucharest <strong>in</strong> 2011 was based on determ<strong>in</strong><strong>in</strong>g which concerts registered <strong>the</strong> largest<br />

number of participants, <strong>and</strong> monitor<strong>in</strong>g expressions such as "B<strong>and</strong>, Concert", "B<strong>and</strong>" to<br />

determ<strong>in</strong>e <strong>the</strong> social media activity surround<strong>in</strong>g <strong>the</strong>se events. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, based on <strong>the</strong><br />

successful advertis<strong>in</strong>g campaign promot<strong>in</strong>g a bank, customers were able to ref<strong>in</strong>ance <strong>and</strong> / or<br />

consolidate credits from o<strong>the</strong>r banks through a mortgage credit secured by BCR <strong>in</strong> very<br />

favorable terms. "The volume of ref<strong>in</strong>anc<strong>in</strong>g applications generated by <strong>the</strong> SMART campaign<br />

that was released dur<strong>in</strong>g <strong>the</strong> summer 2011 was above our estimates, show<strong>in</strong>g that <strong>the</strong>re is a<br />

massive ref<strong>in</strong>anc<strong>in</strong>g <strong>in</strong>terest among customers. The total volume of credits issued through <strong>the</strong><br />

campaign exceeded a total of EUR 30 million".<br />

Advertis<strong>in</strong>g conv<strong>in</strong>ced <strong>the</strong> two consumer categories to transform <strong>the</strong> two services<br />

offers (bank<strong>in</strong>g <strong>and</strong> enterta<strong>in</strong>ment) <strong>in</strong>to profit.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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E.g. 1: Dur<strong>in</strong>g <strong>the</strong> analyzed period <strong>the</strong> expression Roxette concert was outranked by<br />

<strong>the</strong> key words Scorpions concert (+31.1%) <strong>and</strong> by <strong>the</strong> Bon Jovi concert (+72.1%).<br />

E.g. 2: The volume of ref<strong>in</strong>anc<strong>in</strong>g applications generated by BCR’s SMART<br />

campaign which was implemented <strong>in</strong> <strong>the</strong> summer of 2011 was higher than expected, prov<strong>in</strong>g<br />

a massive ref<strong>in</strong>anc<strong>in</strong>g <strong>in</strong>terest among clients. The total value of <strong>the</strong> credits issued dur<strong>in</strong>g <strong>the</strong><br />

campaign exceeded EUR 30 million.<br />

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CONCLUSIONS AND IMPLICATIONS<br />

Through <strong>the</strong> effects it has on <strong>the</strong> <strong>in</strong>dividual <strong>and</strong> on social structures, advertis<strong>in</strong>g has<br />

become a major factor of <strong>in</strong>fluence <strong>in</strong> social life. Advertis<strong>in</strong>g is currently based on research<br />

<strong>and</strong> it is hence perceived as an <strong>in</strong>vestment. Advertis<strong>in</strong>g approaches <strong>the</strong> consumer us<strong>in</strong>g<br />

“communication techniques” that are based on well-founded scientific arguments, on a solid<br />

conceptual background <strong>and</strong> on a strategic approach. The consumer <strong>and</strong> his or hers rights fall<br />

under <strong>the</strong> object of advertis<strong>in</strong>g, so <strong>the</strong> economic notion makes one of multiple connections<br />

between <strong>the</strong> consumer <strong>and</strong> <strong>the</strong> object of consumption or between sociology, market<strong>in</strong>g, law<br />

<strong>and</strong> <strong>economics</strong>, <strong>in</strong> <strong>the</strong> same connection which falls under <strong>the</strong> sphere of profit, but also under<br />

<strong>the</strong> protection of rights <strong>and</strong> of fundamental obligations.<br />

Unlike <strong>the</strong> bank<strong>in</strong>g bus<strong>in</strong>ess, a segment which is privileged among general<br />

commercial activities, among o<strong>the</strong>rs through specific regulations related to consumer rights,<br />

advertis<strong>in</strong>g is still <strong>in</strong> a phase <strong>in</strong> which it speculates <strong>the</strong> emotions of <strong>the</strong> consumer. Even<br />

though <strong>the</strong> two categories of consumers are connected through <strong>the</strong> notion of legally protected<br />

services, <strong>and</strong> through that of public - unwitt<strong>in</strong>gly, without knowledge, - <strong>the</strong> responsibility of<br />

<strong>the</strong> enterta<strong>in</strong>ment services provider should be more clearly def<strong>in</strong>ed <strong>in</strong> terms of adm<strong>in</strong>istrative,<br />

crim<strong>in</strong>al <strong>and</strong> patrimonial responsibility.<br />

REFERENCES<br />

1. Goddard, A.-“Limbajul Publicitatii”, Editura Polirom, Bucureşti, 2000<br />

2. Nicola, M. – “Publicitate si reclama”, SNSPA, Bucuresti, cursuri on-l<strong>in</strong>e<br />

3. Moldovan, M., Miron, D.- “Publicitatea In Afaceri”, Bucuresti, Editura Libra, 1995<br />

4. Muresan, L.- “Drept comunitar. Protectie juridică şi responsabilitate socială”, Editura<br />

Universităţii Transilvania, Braşov, 2008<br />

5. Raileanu Szeles, M. (2012)- “Re-exam<strong>in</strong><strong>in</strong>g <strong>the</strong> relationship between economic<br />

growth <strong>and</strong> <strong>in</strong>come <strong>in</strong>equality <strong>in</strong> <strong>the</strong> New Member States”, Quality&Quantity, DOI:<br />

10.1007/s11135-012-9689-0.<br />

6. Thomson, J.- “The Media And Modernity, A Social Theory Of The Media”,<br />

Cambridge, Polity Press, 199528.<br />

7. Todoran, D.- “Psihologia Reclamei”, Bucuresti, Editura Tritonic, 2005<br />

8. http://www.ef<strong>in</strong>.ro/noul_cod_civil_2390/capitolul_4_publicitatea_drepturilor_a_actelo<br />

r_si_a_faptelor_juridice.html<br />

9. http://www.juridice.ro/156271/comunicarea-pr<strong>in</strong>-publicitate-a-actelor-adm<strong>in</strong>strativefiscale-exceptie-de-neconstitutionalitate-admisa.html<br />

10. http://www.cna.ro/Decizia-nr-220-d<strong>in</strong>-24-februarie.html<br />

11. http://www.evenimentul.ro/articol/comportamentul-consumatorului-de-cultura.html<br />

12. Decizia C.N.A. nr. 220 d<strong>in</strong> 24 februarie 2011 priv<strong>in</strong>d Codul de reglementare a<br />

conţ<strong>in</strong>utului audiovizual<br />

13. Legea priv<strong>in</strong>d Codul consumului, Legea nr. 296/2004<br />

14. O.G. nr.21/1992 priv<strong>in</strong>d protectia consumatorilor<br />

15. Codul civil- Legea nr.287/2009<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

REAL ESTATE PUBLICITY<br />

IN THE LIGHT OF THE PROVISIONS OF NEW CIVIL CODE<br />

Crist<strong>in</strong>a Gheorghe<br />

University of Bucharest<br />

ABSTRACT<br />

The necessity for hav<strong>in</strong>g <strong>the</strong> General L<strong>and</strong> Book for Real Estate Publicity, became a<br />

priority because <strong>the</strong> reconstruction of <strong>the</strong> private ownership for l<strong>and</strong>s <strong>in</strong>tensified <strong>and</strong><br />

diversified <strong>the</strong> civil rights, conferr<strong>in</strong>g <strong>the</strong> legislator new tasks for correlat<strong>in</strong>g <strong>the</strong> legislation<br />

with practice. An important factor for real estate market development is protect<strong>in</strong>g <strong>the</strong> real<br />

assets owners <strong>and</strong> <strong>in</strong>vestors with comprehensive legislative measures. The real estates<br />

evolution imposed <strong>the</strong> creation of a security mechanism for <strong>the</strong> legal relations related with,<br />

called <strong>and</strong> act<strong>in</strong>g different <strong>in</strong> each country. The real estate publicity based upon <strong>the</strong> General<br />

L<strong>and</strong> Book Registration evidence system, has <strong>the</strong> ma<strong>in</strong> purpose <strong>the</strong> <strong>in</strong>scription <strong>in</strong> <strong>the</strong> L<strong>and</strong><br />

Book Register for all <strong>the</strong> legal documents <strong>and</strong> actions related to <strong>the</strong> estates from one<br />

adm<strong>in</strong>istration area <strong>and</strong> is made by Local Offices..<br />

Key words: real estate publicity, property, registration, l<strong>and</strong> book, l<strong>and</strong> registration<br />

systems, New Civil Code;<br />

1. MOTIVATOR CONSIDERATIONS REGARDING THE NECESSITY OF<br />

INTRODUCING THE NEW CIVIL CODE<br />

The adoption of a new Civil Code <strong>in</strong> Romania was traced as a necessity yet from <strong>the</strong><br />

period of k<strong>in</strong>gdom of k<strong>in</strong>g Carol <strong>the</strong> Second, a period dur<strong>in</strong>g which o<strong>the</strong>rwise <strong>the</strong> first works<br />

started, but which couldn't come <strong>in</strong>to effect, because <strong>the</strong>y have been suspended by <strong>the</strong><br />

government of general Ion Antonescu. Consequently, until nowadays, <strong>the</strong> civil law applicable<br />

on <strong>the</strong> Romanian territory rema<strong>in</strong>ed <strong>the</strong> Civil Code from 1864, a French <strong>in</strong>spiration code,<br />

keep<strong>in</strong>g <strong>the</strong> archaic flavor of <strong>the</strong> expressions <strong>in</strong> those times <strong>in</strong> full non-conformity with <strong>the</strong><br />

daily realities.<br />

Although it represented an large creation, which resisted without be<strong>in</strong>g amended but<br />

here <strong>and</strong> <strong>the</strong>re for 150 years, <strong>the</strong> Civil Code presented although lacks regard<strong>in</strong>g <strong>the</strong> regulation<br />

of certa<strong>in</strong> <strong>in</strong>stitutions of law, as for example <strong>the</strong> action for <strong>the</strong> recovery of possession, family<br />

relationships, <strong>and</strong> certa<strong>in</strong> issues related to assets, etc. For <strong>the</strong> coverage of all <strong>the</strong>se lacks <strong>and</strong><br />

of <strong>the</strong> unification of civil law regulations to those of trad<strong>in</strong>g law <strong>in</strong> one s<strong>in</strong>gle code, upon <strong>the</strong><br />

Swiss or Italian model, it has been started <strong>the</strong> conclusion of <strong>the</strong> New Civil Code yet from<br />

1997. The <strong>in</strong>spiration models for <strong>the</strong> issuance of this work paper were <strong>the</strong> French civil code,<br />

after <strong>the</strong> amendment of June 23, 2006, <strong>the</strong> Civil code of Quebec, <strong>the</strong> Italian civil code, <strong>the</strong><br />

Swiss civil code, but also national projects like <strong>the</strong> "Catala" project of France or European -<br />

"Unidroit Pr<strong>in</strong>ciples <strong>and</strong> <strong>the</strong> European law Pr<strong>in</strong>ciples of Contracts", permanently follow<strong>in</strong>g, as<br />

a consequence of <strong>the</strong> fact that Romania is a EU member state, <strong>the</strong> harmonization of <strong>the</strong><br />

provisions of <strong>the</strong> new code with <strong>the</strong> European regulations <strong>in</strong> force.<br />

The necessity of issuance of this new Civil code also results by <strong>the</strong> employment which<br />

Romania assigned after <strong>the</strong> affiliation to EU regard<strong>in</strong>g <strong>the</strong> judicial reform <strong>and</strong> <strong>the</strong> fight<br />

aga<strong>in</strong>st corruption. Even <strong>the</strong> last <strong>in</strong>termediary Report of <strong>the</strong> Commission to <strong>the</strong> European<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Parliament <strong>and</strong> Council regard<strong>in</strong>g <strong>the</strong> progresses concluded by Romania with<strong>in</strong> <strong>the</strong><br />

cooperation <strong>and</strong> <strong>in</strong>spection Mechanism (Bruxelles, 12.02.2009) stresses <strong>the</strong> importance for<br />

<strong>the</strong> judicial system of adoption of <strong>the</strong> 4 new codes: The Civil code <strong>and</strong> <strong>the</strong> Civil procedure<br />

code, <strong>the</strong> Crim<strong>in</strong>al code <strong>and</strong> <strong>the</strong> Crim<strong>in</strong>al procedure code. The new Civil code follows <strong>the</strong><br />

regulation of private law reports <strong>in</strong> one s<strong>in</strong>gle code - Civil code, consequently hav<strong>in</strong>g <strong>the</strong><br />

follow<strong>in</strong>g structure:<br />

Prelim<strong>in</strong>ary title;<br />

Charter I - About <strong>the</strong> persons;<br />

Charter II - About <strong>the</strong> family;<br />

Charter III - About <strong>the</strong> goods;<br />

Charter IV - About <strong>the</strong> <strong>in</strong>heritance <strong>and</strong> liberalities;<br />

Charter V - About <strong>the</strong> obligations;<br />

Charter VI - About <strong>the</strong> extensive prescription, decay <strong>and</strong> calculation of terms;<br />

Charter VII - Private <strong><strong>in</strong>ternational</strong> law provisions.<br />

The unitary approach of <strong>the</strong> obligation reports by renouncement to that traditional<br />

division <strong>in</strong> civil law reports <strong>and</strong> commercial law reports will have an impact on <strong>the</strong> bus<strong>in</strong>ess<br />

environment, <strong>the</strong> differentiation of legal regime apply<strong>in</strong>g depend<strong>in</strong>g on <strong>the</strong> quality of<br />

professional, non-professional, respectively, of <strong>the</strong> obligation legal report subjects. The<br />

issuance of <strong>the</strong> new code <strong>in</strong> its whole should have observed <strong>the</strong> fact that <strong>the</strong> new regulations<br />

don't be contrary to certa<strong>in</strong> community directives or harden <strong>the</strong> application of certa<strong>in</strong><br />

community regulations. However, for <strong>the</strong> most part, <strong>the</strong> New Civil Code took over <strong>the</strong><br />

existent solutions <strong>in</strong> <strong>the</strong> Civil code still <strong>in</strong> effect, solutions that have proven along time <strong>the</strong>ir<br />

durability, <strong>and</strong> <strong>the</strong> new regulations have been taken over from <strong>the</strong> civil codes of o<strong>the</strong>r states.<br />

Therefore, this new normative act was justified named "The New Old Civil Code”.<br />

2. REAL ESTATE ADVERTISEMENT IN THE LIGHT OF REGULATIONS<br />

OF THE NEW CIVIL CODE<br />

As we referred <strong>in</strong> <strong>the</strong> first chapter of work, up to present, on <strong>the</strong> Romanian territory, 6<br />

real estate advertisement system have been traced:<br />

a. The advertisement system with a personal character based on <strong>the</strong> Transcription <strong>and</strong><br />

<strong>in</strong>scription registers, regulated <strong>in</strong> <strong>the</strong> Civil code <strong>and</strong> <strong>in</strong> <strong>the</strong> Civil procedure code, a system that<br />

found its applicability <strong>in</strong> <strong>the</strong> Old K<strong>in</strong>gdom;<br />

b. The advertisement system with a real character, based on <strong>the</strong> l<strong>and</strong> books, where <strong>the</strong><br />

registrations have as a rule a constitutive or translative effect of real estate rights, a system<br />

regulated by D.-L. No. 115/1938, <strong>and</strong> which found <strong>the</strong>ir applicability <strong>in</strong> Transilvania, Banat,<br />

Crişana, Maramureş <strong>and</strong> Bucov<strong>in</strong>a de Sud (South Bucov<strong>in</strong>a);<br />

c. The advertisement system with an <strong>in</strong>termediary character, based on <strong>the</strong> real estate<br />

advertisement books, regulated by Law no. 242/1947with applicability <strong>in</strong> few localities of <strong>the</strong><br />

ex Ilfov county;<br />

d. The advertisement system with an <strong>in</strong>termediary <strong>and</strong> temporary character, based on <strong>the</strong><br />

real estate evidence books, regulated by Law no. 963/1946, with an applicability <strong>in</strong> those<br />

localities of Transilvania where <strong>the</strong> l<strong>and</strong> books have been destroyed, stolen or lost due to <strong>the</strong><br />

war;<br />

e. The advertisement system with a real character, based on <strong>the</strong> l<strong>and</strong> books, but where<br />

<strong>the</strong> registrations have as a rule <strong>the</strong> opposition effect towards thirds, a system regulated by Law<br />

no. 7/1996 <strong>and</strong> which has an applicability at <strong>the</strong> whole country level;<br />

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f. The advertisement system with a real character, based on <strong>the</strong> l<strong>and</strong> books, a system<br />

whereby <strong>the</strong> registrations have as constitutive or translative effect rule of real estate rights.<br />

This system is regulated by <strong>the</strong> New Civil Code <strong>and</strong> has applicability at <strong>the</strong> whole state level;<br />

Currently, although <strong>the</strong> normative act <strong>in</strong> force is Law no. 7/1996, <strong>the</strong> Decision of <strong>the</strong><br />

United Sections of <strong>the</strong> High Court of Cassation <strong>and</strong> Justice no. XXI from 12 of December,<br />

2005 provides that <strong>the</strong> "l<strong>and</strong> book actions (<strong>in</strong> tabular provision <strong>and</strong> <strong>in</strong> tabular rectification),<br />

hav<strong>in</strong>g as object <strong>the</strong> registration <strong>in</strong> <strong>the</strong> l<strong>and</strong> book of certa<strong>in</strong> real estate rights provided by legal<br />

documents, validly concluded before <strong>the</strong> com<strong>in</strong>g <strong>in</strong>to effect of Cadastre <strong>and</strong> real estate<br />

advertisement Law no. 7/1996, are governed by <strong>the</strong> provisions of old law, respectively by D.–<br />

L. no. 115/1938 for <strong>the</strong> unification of provisions regard<strong>in</strong>g l<strong>and</strong> books”.<br />

Also, by <strong>the</strong> Decision of United Sections of <strong>the</strong> High Court of Cassation <strong>and</strong> Justice<br />

no. LXXXVI (86) from 10 of December, 2007 it was stated that <strong>in</strong> <strong>the</strong> statement of acquir<strong>in</strong>g<br />

provisions commenced under <strong>the</strong> empire of <strong>the</strong> Law - decree no. 115/1938 <strong>and</strong> fulfilled after<br />

<strong>the</strong> enter<strong>in</strong>g <strong>in</strong>to effect of Law no. 7/1996, <strong>the</strong> actions <strong>in</strong> <strong>the</strong> ascerta<strong>in</strong>ment of acquir<strong>in</strong>g <strong>the</strong><br />

property right by prescription <strong>in</strong> l<strong>and</strong> book regime are governed by <strong>the</strong> provisions of <strong>the</strong> old<br />

law, respectively of D.-L. no. 115/1938.<br />

Necessity of adoption of a unitary solution regard<strong>in</strong>g <strong>the</strong> application field of Law no.<br />

7/1996 devolves from <strong>the</strong> purpose of this law, namely of establish<strong>in</strong>g <strong>the</strong> legal base for <strong>the</strong><br />

conclusion of general cadastre <strong>and</strong> establishment of l<strong>and</strong> books on <strong>the</strong> territory of <strong>the</strong> whole<br />

country, for <strong>the</strong> organization of a unitary advertisement system of real estate rights. The<br />

doctr<strong>in</strong>e dispute aimed <strong>the</strong> application field of Law no. 7/1996 <strong>in</strong> its whole, but practically,<br />

<strong>the</strong> non-unitary solutions have been especially expressed <strong>in</strong> <strong>the</strong> doma<strong>in</strong> of l<strong>and</strong> book actions.<br />

Besides this op<strong>in</strong>ion divergence, it is sure that <strong>the</strong> new law takes <strong>in</strong>to account <strong>the</strong><br />

unification of Romanian legislation <strong>in</strong> <strong>the</strong> real estate advertisement field, so that, <strong>in</strong> <strong>the</strong><br />

<strong>in</strong>terpretation <strong>and</strong> application process of <strong>the</strong> transitory norms, <strong>the</strong> purpose of regulation must<br />

be taken <strong>in</strong>to account. Or, <strong>the</strong> non-recognition of <strong>the</strong> applicability of new law <strong>in</strong> <strong>the</strong> l<strong>and</strong><br />

book areas subject to <strong>the</strong> Law - decree 115/1938 <strong>and</strong> <strong>the</strong> fur<strong>the</strong>r resolution of causes of <strong>the</strong><br />

provisions of this decree don't make but to delay <strong>the</strong> fructification of legislative <strong>in</strong>tercession.<br />

The same situation is also foreseen <strong>in</strong> <strong>the</strong> case of <strong>the</strong> New Civil Code, about which<br />

one specifies <strong>in</strong> Art. 2664 that will enter <strong>in</strong>to effect on <strong>the</strong> date that will be established <strong>in</strong> <strong>the</strong><br />

law for its application. In par. (2) of <strong>the</strong> same article it is provided that with<strong>in</strong> 12 months<br />

from <strong>the</strong> publish<strong>in</strong>g date of <strong>the</strong> New Civil Code, <strong>the</strong> Government will subject to <strong>the</strong><br />

Parliament for adoption <strong>the</strong> law project for its application. However, although <strong>the</strong> New Civil<br />

Code was published <strong>in</strong> July 2009, <strong>the</strong> 12 months term has been already surpassed. Tak<strong>in</strong>g<br />

<strong>in</strong>to account <strong>the</strong> complexity of amendments brought by <strong>the</strong> New Civil Code, it is very<br />

possible that <strong>the</strong> legislator to provide different data for <strong>the</strong> enter<strong>in</strong>g <strong>in</strong>to effect of <strong>the</strong> new<br />

legal norms, but, at least regard<strong>in</strong>g <strong>the</strong> regulations brought to <strong>the</strong> l<strong>and</strong> book <strong>in</strong>stitution, we<br />

consider that <strong>the</strong> application law should <strong>in</strong>clude clear <strong>and</strong> non-<strong>in</strong>terpret<strong>in</strong>g decisions, to avoid<br />

this time <strong>the</strong> confusion <strong>and</strong> legislative overlaps, established at <strong>the</strong> time of apply<strong>in</strong>g <strong>the</strong> Law<br />

no. 7/1996.<br />

Analyz<strong>in</strong>g <strong>the</strong> new legislative frame, one notices that <strong>in</strong> <strong>the</strong> New Civil Code, <strong>the</strong><br />

b<strong>in</strong>d<strong>in</strong>g <strong>and</strong> un-b<strong>in</strong>d<strong>in</strong>g notions have been extended <strong>the</strong> b<strong>in</strong>d<strong>in</strong>g also <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> hypo<strong>the</strong>sis<br />

of enlarg<strong>in</strong>g a real estate, <strong>and</strong> <strong>the</strong> un-b<strong>in</strong>d<strong>in</strong>g also <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> circumstance of dim<strong>in</strong>ish<strong>in</strong>g a<br />

real estate. Therefore, if by Law no. 7/1996 it was provided that <strong>the</strong> real estate may be<br />

changed by annexations, detachments or by <strong>the</strong> enlargement or dim<strong>in</strong>ish<strong>in</strong>g of its surface, Art.<br />

879 par. (1) of NCC provides that <strong>the</strong> real estate registered <strong>in</strong> <strong>the</strong> l<strong>and</strong> book may be changed<br />

by annexations, if several neighbor<strong>in</strong>g real estates are united <strong>in</strong> one s<strong>in</strong>gle real estate or if a<br />

part of a real estate is added to ano<strong>the</strong>r real estate, or, as <strong>the</strong> case may be, its surface is<br />

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<strong>in</strong>creased. Also, <strong>in</strong> par. (2) of <strong>the</strong> same article, one provides that <strong>the</strong> real estate registered <strong>in</strong><br />

<strong>the</strong> l<strong>and</strong> book is also changed by detachments, if a part of <strong>the</strong> real estate is detached or its<br />

surface is dim<strong>in</strong>ished.<br />

The most part of <strong>the</strong> regulations provided <strong>in</strong> law no. 7/1996 have been entirely taken<br />

over <strong>in</strong> <strong>the</strong> content of Title VII of Charter III of <strong>the</strong> New Civil Code, except for <strong>the</strong><br />

registration procedure that is explicitly let to be established by special law.<br />

Regard<strong>in</strong>g <strong>the</strong> pr<strong>in</strong>ciples of l<strong>and</strong> book, <strong>the</strong>y were <strong>and</strong> are generally <strong>the</strong> same,<br />

irrespectively of <strong>the</strong> applied advertisement system. The major difference noticed between <strong>the</strong><br />

real estate advertisement system based on Law no. 7/1996 <strong>and</strong> <strong>the</strong> real estate advertisement<br />

systems, regulated by <strong>the</strong> provisions of Law - decree no. 115/1938 <strong>and</strong> <strong>the</strong> New Civil Code<br />

result under <strong>the</strong> aspect of effect of <strong>the</strong> registrations <strong>in</strong> <strong>the</strong> l<strong>and</strong> book. Therefore, while <strong>the</strong><br />

registration effect based on Law no. 7/1996 is <strong>the</strong> one of opposition towards thirds of <strong>the</strong><br />

registered real rights, based on <strong>the</strong> o<strong>the</strong>r two normative acts, <strong>the</strong> ma<strong>in</strong> effect of registrations is<br />

usually <strong>the</strong> constitutive or translative one of real rights.<br />

The system of opposition pr<strong>in</strong>ciples towards third parties of registrations, promoted by<br />

Law no. 7/1996 is a hybrid system that got toge<strong>the</strong>r on <strong>the</strong> one h<strong>and</strong>, <strong>the</strong> elements of real estate<br />

advertisement system, based on <strong>the</strong> l<strong>and</strong> book, regulated by <strong>the</strong> Law - decree no. 115/1938<br />

(hold<strong>in</strong>g <strong>the</strong> evidence of <strong>the</strong> real rights depend<strong>in</strong>g on <strong>the</strong> real estates), <strong>and</strong> on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>,<br />

elements of <strong>the</strong> personal advertisement system, a system based on <strong>the</strong> transcription <strong>and</strong><br />

<strong>in</strong>scription registers regulated by <strong>the</strong> Civil code <strong>and</strong> <strong>the</strong> Civil procedure code (opposability<br />

effect toward third parties of registration <strong>in</strong> <strong>the</strong> advertisement register).<br />

Accord<strong>in</strong>g to Art. 480 of Civil code "<strong>the</strong> property is <strong>the</strong> right that one enjoys <strong>and</strong><br />

benefits of a th<strong>in</strong>g, exclusively <strong>and</strong> absolutely, but with<strong>in</strong> <strong>the</strong> limits established by law". Such<br />

a manifestation of <strong>the</strong> absolute character of <strong>the</strong> right of property has established <strong>in</strong> <strong>the</strong><br />

specialty literature <strong>the</strong> expression "erga omnes opposability”. Art. 971 of <strong>the</strong> Civil code<br />

regard<strong>in</strong>g <strong>the</strong> time when <strong>the</strong> acquirement <strong>and</strong> transmission of <strong>the</strong> property right took place,<br />

provides that "<strong>in</strong> <strong>the</strong> contracts that have as object <strong>the</strong> translation of property or of ano<strong>the</strong>r real<br />

right, <strong>the</strong> property or right is sent by <strong>the</strong> effect of <strong>the</strong> agreement of parties <strong>and</strong> <strong>the</strong> work rests <strong>in</strong> <strong>the</strong><br />

risk <strong>and</strong> peril of <strong>the</strong> acquirer, even when <strong>the</strong> remission of th<strong>in</strong>g”. By <strong>the</strong> provisions of this<br />

articles, it results that regard<strong>in</strong>g <strong>the</strong> transfer of <strong>the</strong> property right, <strong>the</strong> Civil code establishes<br />

<strong>the</strong> consensualism pr<strong>in</strong>ciple, accord<strong>in</strong>g to which <strong>the</strong> property right is sent by <strong>the</strong> simple<br />

consent of parties, without be<strong>in</strong>g necessary o<strong>the</strong>r formalities. The acquirement of <strong>the</strong> property<br />

right, <strong>in</strong> turn, would only be opposed to third parties after <strong>the</strong> registration <strong>in</strong> <strong>the</strong> l<strong>and</strong> book.<br />

Therefore, we may dist<strong>in</strong>guish two moments of transmission of <strong>the</strong> property right: <strong>in</strong> <strong>the</strong> first<br />

moment, <strong>the</strong> transmission of <strong>the</strong> property right operates between <strong>the</strong> parties based on <strong>the</strong>ir<br />

agreement, <strong>and</strong> <strong>in</strong> <strong>the</strong> second moment, <strong>the</strong> transmission of right only produces an effect<br />

towards third parties after <strong>the</strong> registration of that right. The deficiency of this pr<strong>in</strong>ciple<br />

results by <strong>the</strong> fact that non-sanction of registration of <strong>the</strong> right transfer by non-operation of<br />

this transfer until <strong>the</strong> registration time may generate situations whereby a third party can<br />

accept to buy a real estate if he/she ascerta<strong>in</strong>s that <strong>in</strong> <strong>the</strong> l<strong>and</strong> book, <strong>the</strong> person that estranges<br />

<strong>the</strong> good appears <strong>in</strong> <strong>the</strong> l<strong>and</strong> book, even <strong>in</strong> <strong>the</strong> circumstances whereby this owner has already<br />

estranged <strong>the</strong> good to ano<strong>the</strong>r party that has not registered yet <strong>the</strong> right obta<strong>in</strong>ed, <strong>in</strong> <strong>the</strong> l<strong>and</strong><br />

book. In <strong>the</strong>se circumstances, <strong>the</strong> constitutive role pr<strong>in</strong>ciple of real rights by registration <strong>in</strong><br />

<strong>the</strong> l<strong>and</strong> book reduces a lot <strong>the</strong> occurrence of such circumstances. Therefore, <strong>the</strong> above<br />

mentioned deficiencies are removed by <strong>the</strong> regulations of <strong>the</strong> New Civil Code, that is assigned<br />

to <strong>the</strong> Law - decree solution no. 115/1938, namely it promotes <strong>the</strong> constitutive or translative<br />

effect of real estate rights of registrations <strong>in</strong> <strong>the</strong> l<strong>and</strong> book. In <strong>the</strong> new regulation, <strong>the</strong> real<br />

rights are not anymore acquired on <strong>the</strong> above mentioned two successive stages - once between<br />

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<strong>the</strong> parties <strong>and</strong> fur<strong>the</strong>r towards third parties - but <strong>in</strong> one s<strong>in</strong>gle moment, that of register<strong>in</strong>g <strong>the</strong><br />

registration request of right <strong>in</strong> <strong>the</strong> l<strong>and</strong> book. Consequently, until <strong>the</strong> registration <strong>in</strong> <strong>the</strong> l<strong>and</strong><br />

book, <strong>the</strong> legal document between <strong>the</strong> parties produces effects between <strong>the</strong>m, but not with<br />

respect to <strong>the</strong> establishment or transmission of real estate rights, but with respect to <strong>the</strong><br />

obligations.<br />

The exceptions from this pr<strong>in</strong>ciple are provided at Art. 887 par. (1) of <strong>the</strong> New Civil<br />

Code, accord<strong>in</strong>g to which it is possible without registration <strong>in</strong> <strong>the</strong> l<strong>and</strong> book, <strong>the</strong> acquirement of real estate<br />

rights by <strong>in</strong>heritance, natural accession, forced sale, expropriation or by any o<strong>the</strong>r means, expressly<br />

provided by law.<br />

With respect to registrations <strong>in</strong> <strong>the</strong> l<strong>and</strong> book, from <strong>the</strong> perspective of <strong>the</strong> New Civil<br />

Code, one observes <strong>the</strong> ma<strong>in</strong>tenance of <strong>the</strong> <strong>in</strong>itial classification, both found <strong>in</strong> <strong>the</strong> Law -<br />

decree no. 115/1938, as well <strong>in</strong> Law no. 7/1996. Therefore, <strong>the</strong> registrations <strong>in</strong> <strong>the</strong> l<strong>and</strong> book<br />

ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong> same triangular structure of registration, temporary registration <strong>and</strong> designation.<br />

Besides <strong>the</strong> novelty element brought by <strong>the</strong> New Civil Code, by return<strong>in</strong>g to <strong>the</strong> constitutive<br />

effect of registrations, ano<strong>the</strong>r beneficial amendment <strong>in</strong> <strong>the</strong> field of registrations, brought by<br />

<strong>the</strong> new normative act, consists <strong>in</strong> <strong>the</strong> requirement <strong>in</strong>troduced by Art. 888 regard<strong>in</strong>g <strong>the</strong><br />

registration conditions, accord<strong>in</strong>g to which <strong>the</strong> judgment decision that it is <strong>the</strong> reason of<br />

registration, it is enough to be def<strong>in</strong>itive, not irrevocable, as it was provided by Law no.<br />

7/1996. We consider that <strong>the</strong> requirement that <strong>the</strong> decision is irrevocable did not have any<br />

justification as long as <strong>the</strong> def<strong>in</strong>itive decisions are executive, <strong>and</strong> <strong>in</strong> <strong>the</strong> circumstances of a<br />

possible change of <strong>the</strong> existent legal situation on <strong>the</strong> time of registration, <strong>the</strong>re was <strong>the</strong> variant<br />

of rectification of <strong>the</strong> l<strong>and</strong> book.<br />

Ano<strong>the</strong>r amendment brought by <strong>the</strong> new normative act aims <strong>the</strong> registration way of <strong>the</strong><br />

registration request. Accord<strong>in</strong>g to Art. 47 par. (1) of Law no. 7/1996, "registration request <strong>in</strong><br />

<strong>the</strong> l<strong>and</strong> book will be submitted <strong>in</strong> <strong>the</strong> territory offices of <strong>the</strong> territory office <strong>and</strong> will be<br />

accompanied by <strong>the</strong> orig<strong>in</strong>al registration or by <strong>the</strong> certified copy on it, whereby it is<br />

ascerta<strong>in</strong>ed <strong>the</strong> document or <strong>the</strong> legal fact, <strong>the</strong> registration of which is required.” This fact<br />

means that <strong>the</strong> request had to be personally submitted at <strong>the</strong> cadastre office. By <strong>the</strong> New Civil<br />

Code, at Art. 890, <strong>the</strong>re are still provided several submission ways of registration requests,<br />

namely: personally, by m<strong>and</strong>atory or public notary, by fax, electronic mail or o<strong>the</strong>r means<br />

that <strong>in</strong>sure <strong>the</strong> transmission of text <strong>and</strong> confirmation of receipt of <strong>the</strong> registration request with<br />

all <strong>the</strong> vouchers. Also, at par. (1) of Art. 890, it is provided that <strong>the</strong> registrations <strong>in</strong> <strong>the</strong> l<strong>and</strong><br />

book will produce <strong>the</strong>ir effects from <strong>the</strong> date of registration of <strong>the</strong> requests, but tak<strong>in</strong>g <strong>in</strong>to<br />

account <strong>the</strong> date, time <strong>and</strong> m<strong>in</strong>ute of <strong>the</strong>ir registration. Therefore, <strong>in</strong> <strong>the</strong> case that <strong>the</strong>re are<br />

several registration requests, <strong>the</strong> resolution of conflict will be easier to issue, <strong>the</strong> order of<br />

registrations be<strong>in</strong>g <strong>in</strong>terpreted not only depend<strong>in</strong>g on <strong>the</strong> date <strong>and</strong> time of registration of<br />

request, but even on <strong>the</strong> m<strong>in</strong>ute when <strong>the</strong> registration request was registered.<br />

Regard<strong>in</strong>g <strong>the</strong> temporary registration, <strong>in</strong> acceptation of Law no. 7/1996 <strong>the</strong> necessity<br />

of issu<strong>in</strong>g it results by <strong>the</strong> certa<strong>in</strong>ty that this operation confers to <strong>the</strong> <strong>in</strong>terested person <strong>in</strong><br />

defend<strong>in</strong>g her right of a possible registration made regard<strong>in</strong>g <strong>the</strong> same right, but by a third<br />

party. Practically, one <strong>in</strong>sures <strong>the</strong> opposability of <strong>the</strong> temporarily registered right towards<br />

third parties. Art. 29 par. (2) of Law no. 7/1996 provides that <strong>the</strong> temporary registration may<br />

be required <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g circumstances:<br />

a. When <strong>the</strong> real right that is required to be registered is impaired by a suspensive<br />

condition;<br />

b. When required, <strong>the</strong> registration of a real right based on a judgment decision that did<br />

not rema<strong>in</strong> irrevocable;<br />

c. If a registration right that has been previously temporarily registered is acquired;<br />

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d. If <strong>the</strong> debtor registered <strong>the</strong> amounts for which <strong>the</strong> mortgage or <strong>the</strong> real estate benefit<br />

was registered;<br />

e. If for <strong>the</strong> resolution of request, additional registrations, which don't reflect on <strong>the</strong> fund<br />

of right that is required to be registered <strong>and</strong> don't establish new ends of request are necessary<br />

Reported to <strong>the</strong> provisions of Art. 29 par. (1) of Law no. 7/1996, which provides that "<strong>the</strong><br />

temporary registration becomes opposable to third parties with <strong>the</strong> range established by <strong>the</strong><br />

registration request, under <strong>the</strong> condition <strong>and</strong> <strong>in</strong> <strong>the</strong> extent of its justification", Art. 899 par.<br />

(1) of <strong>the</strong> New Civil Code doesn't provide anymore <strong>the</strong> opposability effect towards third<br />

parties, but specify that "<strong>the</strong> temporary registration has as effect <strong>the</strong> acquirement, change or<br />

ext<strong>in</strong>guish<strong>in</strong>g of a tabular right from <strong>the</strong> registration date of request, under <strong>the</strong> condition <strong>and</strong><br />

<strong>in</strong> <strong>the</strong> extent of its justification".<br />

Also, by Art. 898 of <strong>the</strong> New Civil Code, <strong>the</strong> o<strong>the</strong>r cases outside those provided by<br />

law are more strictly provided, where <strong>the</strong> temporary registration <strong>in</strong> <strong>the</strong> l<strong>and</strong> book may be<br />

required, namely:<br />

a. If <strong>the</strong> real right acquired is affected by a suspensive or resolution condition or if it<br />

concerns or charges a future construction; <strong>in</strong> <strong>the</strong> case of temporary registration, hav<strong>in</strong>g as<br />

object a future construction, its justification is made under <strong>the</strong> lawful conditions;<br />

b. If, <strong>in</strong> accordance with a decision, which is not yet def<strong>in</strong>itive, <strong>the</strong> part fallen <strong>in</strong><br />

assertions was liable to <strong>the</strong> transposition, <strong>the</strong> establishment or ext<strong>in</strong>guish<strong>in</strong>g of a tabular right<br />

or <strong>the</strong> one that manages <strong>the</strong> goods of ano<strong>the</strong>r person was liable to give a mortgage warranty;<br />

c. If <strong>the</strong> debtor registered <strong>the</strong> amounts for which <strong>the</strong> mortgage was registered;<br />

d. If a tabular right temporarily registered is acquired;<br />

e. If both parties only agree for <strong>the</strong> issuance of a temporary registration.<br />

The last mortgage aims <strong>the</strong> situation whereby <strong>the</strong> parties establish <strong>the</strong> temporary<br />

registration <strong>in</strong> <strong>the</strong> l<strong>and</strong> book of a right that, by observance <strong>and</strong> fulfillment of certa<strong>in</strong><br />

conditions follow to be consolidated by transformation of temporary registration <strong>in</strong>to<br />

tabulation. Regard<strong>in</strong>g this last hypo<strong>the</strong>sis provided at po<strong>in</strong>t 5, <strong>the</strong>re have been remarks <strong>and</strong><br />

proposals based on <strong>the</strong> provisions of legal text, propos<strong>in</strong>g both by ANCPI, <strong>and</strong> by <strong>the</strong><br />

Chamber of Deputies, <strong>the</strong> removal of this text, ANCPI br<strong>in</strong>g<strong>in</strong>g <strong>in</strong> <strong>the</strong> support of removal<br />

proposal <strong>the</strong> fact that <strong>the</strong> temporary registration <strong>and</strong> designations are made <strong>in</strong> <strong>the</strong> cases<br />

provided by law <strong>and</strong> not by <strong>the</strong> will of parties, <strong>and</strong> <strong>the</strong> Chamber of Deputies, motivat<strong>in</strong>g by<br />

<strong>the</strong> fact that <strong>the</strong> leav<strong>in</strong>g to do so of <strong>the</strong> parties <strong>the</strong> transmitted right is tabulated or temporarily<br />

registered is not likely to <strong>in</strong>sure <strong>the</strong> safety of civil circuit.<br />

Regard<strong>in</strong>g <strong>the</strong> temporary registration of <strong>the</strong> real rights affected by a suspensive<br />

condition, Art. 912 of <strong>the</strong> New Civil Code adds: "<strong>the</strong> right affected by a suspensive<br />

condition will be cancelled by office, unless <strong>the</strong> fulfillment of <strong>the</strong> condition that affects <strong>the</strong><br />

right is not proven, with<strong>in</strong> 5 years from registration. So, one will cancel <strong>the</strong> resolution<br />

condition, if not required, <strong>in</strong> accordance with it, <strong>the</strong> cancellation of <strong>the</strong> right registered under<br />

such a modality, for 10 years from registration”.<br />

The New Civil Code, too, <strong>in</strong>novates a waiver from nemo plus iuris ad alium transferre<br />

potest quam ipse habet rule, regulat<strong>in</strong>g <strong>the</strong> protection of <strong>the</strong> acquirer third party <strong>in</strong> good faith of a<br />

tabular right, based on a legal document with an onerous title or <strong>in</strong> accordance with a<br />

mortgage contract, but by meet<strong>in</strong>g three cumulative conditions:<br />

a. No action whereby <strong>the</strong> content of <strong>the</strong> l<strong>and</strong> book is contested, was registered;<br />

b. By <strong>the</strong> content of <strong>the</strong> l<strong>and</strong> book, no cause that justifies its rectification for ano<strong>the</strong>r<br />

person, results;<br />

c. It did not know, by ano<strong>the</strong>r way, <strong>the</strong> discrepancy of <strong>the</strong> l<strong>and</strong> book content.<br />

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Regard<strong>in</strong>g <strong>the</strong> designation procedure, this is entirely regulated by <strong>the</strong> provisions of<br />

<strong>the</strong> New Civil Code, which mentions that "<strong>the</strong> rights, facts or o<strong>the</strong>r legal reports provided at<br />

Art. 876 par. (2) become opposable to third persons, exclud<strong>in</strong>g by designation, unless proven<br />

that <strong>the</strong>se have been known by ano<strong>the</strong>r way, besides <strong>the</strong> case when it results by law that <strong>the</strong><br />

simple knowledge of <strong>the</strong>m is not enough to supply <strong>the</strong> lack of advertisement." Because <strong>the</strong><br />

designations may be m<strong>and</strong>atory or only optional, <strong>and</strong> <strong>in</strong> certa<strong>in</strong> cases, certa<strong>in</strong> designations<br />

may have <strong>the</strong> opposability effect towards third parties, <strong>and</strong> <strong>the</strong> o<strong>the</strong>rs just a simply<br />

<strong>in</strong>formation character, Art. 902 of <strong>the</strong> New Civil Code provides by list<strong>in</strong>g <strong>the</strong> designations<br />

that <strong>in</strong>sure <strong>the</strong> opposability towards third parties, <strong>and</strong> Art. 903 lists <strong>the</strong> cases where <strong>the</strong><br />

designations <strong>in</strong> <strong>the</strong> l<strong>and</strong> book don't have a simply <strong>in</strong>formation character. Despite <strong>the</strong><br />

provisions of Art. 40 par. (1) of Law no. 7/1996 whereby one refers to <strong>the</strong> registration of <strong>the</strong><br />

<strong>in</strong>tention to estrange or mortgage a right, <strong>in</strong> <strong>the</strong> provisions of Art. 905 <strong>and</strong> 906 of <strong>the</strong> New<br />

Civil Code, one directly refers to <strong>the</strong> designation of <strong>the</strong> <strong>in</strong>tention to estrange or mortgage a<br />

right, ano<strong>the</strong>r difference be<strong>in</strong>g <strong>the</strong> extension by <strong>the</strong> New Civil Code of <strong>the</strong> term whereby one may lose <strong>the</strong> effect of<br />

designat<strong>in</strong>g <strong>the</strong> <strong>in</strong>tention to mortgage or estrange a right from 2 months to 3 months.<br />

Ano<strong>the</strong>r novelty element <strong>in</strong>troduced by Art. 906 of <strong>the</strong> New Civil Code is <strong>the</strong><br />

regulation of designation procedure of pre-contracts <strong>and</strong> of <strong>the</strong> option pacts. Therefore, <strong>the</strong><br />

promise of conclud<strong>in</strong>g a contract, hav<strong>in</strong>g as object <strong>the</strong> property right on a real estate or<br />

ano<strong>the</strong>r right related to it may be noted <strong>in</strong> <strong>the</strong> l<strong>and</strong> book, if <strong>the</strong> promissory is registered <strong>in</strong> <strong>the</strong><br />

l<strong>and</strong> book as holder of <strong>the</strong> right that makes <strong>the</strong> object of <strong>the</strong> promise, <strong>and</strong> <strong>the</strong> pre-contract,<br />

under <strong>the</strong> penalty of rejection of <strong>the</strong> designation request, provides <strong>the</strong> term dur<strong>in</strong>g which <strong>the</strong><br />

contract follows to be concluded. It has to be mentioned <strong>the</strong> fact that <strong>the</strong> designation may be<br />

made anytime with<strong>in</strong> <strong>the</strong> term provided <strong>in</strong> <strong>the</strong> pre-contract, but not later than 6 months from <strong>the</strong><br />

expiry of pre-contract.<br />

In <strong>the</strong> circumstances whereby <strong>the</strong> entitled person did not require <strong>the</strong> law court <strong>the</strong><br />

pronouncement of a decision that takes place of a contract, <strong>the</strong> promise would be cancelled<br />

with<strong>in</strong> 6 months from <strong>the</strong> pass<strong>in</strong>g of <strong>the</strong> established term for <strong>the</strong> conclusion of contract or if<br />

meanwhile, <strong>the</strong> real estate has been def<strong>in</strong>itively adjudged with<strong>in</strong> <strong>the</strong> forced sale by a third<br />

party that is not kept liable for <strong>the</strong> promissory's obligations. Also, <strong>the</strong> de-registration of<br />

designation would be decided by office when with<strong>in</strong> 6 months from <strong>the</strong> date when <strong>the</strong><br />

contract should be concluded, it was not required <strong>the</strong> registration that made <strong>the</strong> object of<br />

promise, except for <strong>the</strong> situation whereby <strong>the</strong> promissory - buyer issued <strong>the</strong> designation of<br />

action whereby it required <strong>the</strong> court <strong>the</strong> pronouncement of a decision that supplies <strong>the</strong><br />

contract. Under <strong>the</strong> circumstances, but whereby <strong>the</strong> real estate was adjudicated by a third<br />

person, not related to <strong>the</strong> obligations of <strong>the</strong> promissory - seller, def<strong>in</strong>itively, by <strong>the</strong> way of<br />

forced sale, <strong>and</strong> <strong>the</strong> action <strong>in</strong> front of <strong>the</strong> court of <strong>the</strong> promissory - buyer has not def<strong>in</strong>itively<br />

solved, <strong>the</strong> cancellation of designation <strong>in</strong> <strong>the</strong> l<strong>and</strong> book will be decided by office. In this<br />

circumstance, <strong>the</strong> ma<strong>in</strong> effect of designation consists <strong>in</strong> <strong>the</strong> <strong>in</strong>surance of opposability towards<br />

third parties, if <strong>the</strong>re could be designation cases with a simply <strong>in</strong>formation effect.<br />

With respect to <strong>the</strong> l<strong>and</strong> book actions, a first change brought by <strong>the</strong> New Civil Code<br />

aims <strong>the</strong> action <strong>in</strong> tabular provision by <strong>the</strong> new regulation, requir<strong>in</strong>g always that <strong>the</strong> acquirer<br />

third party have been of bad faith, <strong>in</strong>dependently if <strong>the</strong> legal document, based on which it was<br />

required with a free or an onerous title. Compared to <strong>the</strong> regulation, Art. 27 par. (5) explicitly<br />

provided at po<strong>in</strong>t b). that <strong>the</strong> third party has been of bad-faith only <strong>in</strong> <strong>the</strong> conditions whereby<br />

he had required <strong>the</strong> real estate with an onerous title. Also, <strong>the</strong> new regulation provides that<br />

<strong>the</strong> action <strong>in</strong> tabular provision with a special character, provided by Art. 897 is prescribed<br />

with<strong>in</strong> 3 years from <strong>the</strong> registration request date of <strong>the</strong> right <strong>in</strong> its use, except for <strong>the</strong> case<br />

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where <strong>the</strong> right to action of <strong>the</strong> pla<strong>in</strong>tiff aga<strong>in</strong>st <strong>the</strong> tabular predecessor has been prescribed<br />

before.<br />

In <strong>the</strong> circumstance of action <strong>in</strong> tabular rectification <strong>and</strong> <strong>in</strong> <strong>the</strong> provisions of <strong>the</strong> New<br />

Civil Code, <strong>the</strong> action <strong>in</strong> rectification, under <strong>the</strong> reserve of prescription of <strong>the</strong> right to <strong>the</strong><br />

action <strong>in</strong> fund, is un-prescript<strong>in</strong>g both towards <strong>the</strong> immediate acquirer, as well as <strong>the</strong> acquirer<br />

third party of bad-faith of <strong>the</strong> right registered <strong>in</strong> its use. Regard<strong>in</strong>g <strong>the</strong> term dur<strong>in</strong>g which <strong>the</strong><br />

action <strong>in</strong> rectification may be <strong>in</strong>troduced aga<strong>in</strong>st <strong>the</strong> third persons that acquired <strong>in</strong> good faith a<br />

real right by donation or related, despite of Law no. 7/1996 that provides a term of 10 years,<br />

<strong>the</strong> New Civil Code reduces this term to 5 years. Also, <strong>the</strong> Art. 909 at par.(3) <strong>the</strong> f<strong>in</strong>al <strong>the</strong>sis<br />

provides on exception way <strong>the</strong> term of 1 year <strong>in</strong> <strong>the</strong> case that <strong>the</strong> conclusion, which <strong>the</strong><br />

registered that makes <strong>the</strong> object of action <strong>in</strong> rectification was ordered, has been communicated<br />

to <strong>the</strong> entitled person.<br />

For not be<strong>in</strong>g any dispute regard<strong>in</strong>g <strong>the</strong> k<strong>in</strong>d of <strong>the</strong>se terms, at <strong>the</strong> last paragraph of<br />

Art. 909 it is explicitly provided that <strong>the</strong> terms of 5, 3 <strong>and</strong> 1 year, respectively are decay terms.<br />

Regard<strong>in</strong>g <strong>the</strong> liability <strong>in</strong>stitution, even if Law no. 7/1996 does not provide but regulations<br />

regard<strong>in</strong>g <strong>the</strong> crim<strong>in</strong>al <strong>and</strong> <strong>the</strong> adm<strong>in</strong>istrative liability, consider<strong>in</strong>g that with respect to <strong>the</strong><br />

<strong>in</strong>fr<strong>in</strong>gement civil liability, <strong>the</strong> follow<strong>in</strong>g provisions rema<strong>in</strong> applicable: Art. 998, 999 <strong>and</strong><br />

1000 par. (3) of <strong>the</strong> Civil Code, <strong>in</strong> <strong>the</strong> New Civil Code, Art. 915 provides special decisions<br />

regard<strong>in</strong>g <strong>the</strong> <strong>in</strong>fr<strong>in</strong>gement civil liability with respect to <strong>the</strong> l<strong>and</strong> book. Therefore, one<br />

provides that <strong>the</strong> prejudiced person by a fact committed even by guilt, <strong>in</strong> ma<strong>in</strong>tenance <strong>and</strong><br />

management of <strong>the</strong> l<strong>and</strong> book, he/she would require <strong>the</strong> obligation, jo<strong>in</strong>tly, to <strong>the</strong> payment of<br />

compensations of <strong>the</strong> territory cadastre <strong>and</strong> real estate advertisement office from <strong>the</strong> place of<br />

real estate <strong>and</strong> of <strong>the</strong> person liable for <strong>the</strong> prejudice this way caused, if <strong>the</strong> prejudice could not<br />

be removed, entirely or partially, by exercis<strong>in</strong>g <strong>the</strong> attack actions <strong>and</strong> ways provided by law.<br />

Under <strong>the</strong>se circumstances, <strong>the</strong> right to action is prescribed with<strong>in</strong> 1 year term, considered<br />

from <strong>the</strong> day when <strong>the</strong> prejudiced person knew <strong>the</strong> impair<strong>in</strong>g fact, but not later than 3 years<br />

from <strong>the</strong> date when <strong>the</strong> fact whereby <strong>the</strong> prejudice was caused. The prescription is suspended<br />

by exercis<strong>in</strong>g <strong>the</strong> attack actions <strong>and</strong> ways provided by law for <strong>the</strong> removal of <strong>the</strong> effects of<br />

<strong>in</strong>fr<strong>in</strong>g<strong>in</strong>g fact.<br />

CONCLUSIONS<br />

The new civil actions related with times today, determ<strong>in</strong>ed <strong>the</strong> modification of <strong>the</strong><br />

Civil Law, try<strong>in</strong>g <strong>in</strong> this way to make legal relations <strong>and</strong> private ownership more secure.<br />

Practically, <strong>the</strong> legislator understood to complete L. No. 7/1996 by mean<strong>in</strong>g that <strong>the</strong> real<br />

estate publicity based on general l<strong>and</strong> book evidence system, has <strong>the</strong> ma<strong>in</strong> object <strong>the</strong><br />

<strong>in</strong>scription <strong>in</strong>to <strong>the</strong> L<strong>and</strong> Book Registry of all legal documents <strong>and</strong> actions made <strong>in</strong>to a<br />

territorial adm<strong>in</strong>istration, hav<strong>in</strong>g <strong>the</strong> ma<strong>in</strong> purpose mak<strong>in</strong>g or transferr<strong>in</strong>g for real estate rights<br />

or opposite. Real estate publicity is made <strong>in</strong>to local offices.<br />

Not just considered simple modification made to <strong>the</strong> New Civil Law, <strong>the</strong> updated laws<br />

<strong>in</strong>volve <strong>the</strong> exist<strong>in</strong>g text <strong>and</strong> content adapt<strong>in</strong>g to our cont<strong>in</strong>ous chang<strong>in</strong>g times. Also, <strong>the</strong><br />

connection between <strong>the</strong> Law No. 7/1996 as a special law <strong>and</strong> Title No. VII from <strong>the</strong> New<br />

Civil Law must be considered as close specific juridical <strong>and</strong> <strong>in</strong>stitutional <strong>in</strong>terdependence.<br />

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REFERENCE<br />

1. Baias, A. Flavius, Prefaţă la Noul Cod Civil;<br />

2. Stoica, V (2009) " Drept civil. Drepturile reale pr<strong>in</strong>cipale”, Ed. C.H. Beck, Bucharest;<br />

3. Năsaudean, P. (2009) „Publicitatea imobiliară. Cartea funciară. Analiză comparativă a<br />

Legii nr. 7/1996 şi a Decretului-lege nr. 115/1938”, Ed. Hamangiu, Bucureşti;<br />

4. Nicolae, Marian, (2006), Tratat de publicitate imobiliară, vol I si II, Ed. Universul<br />

juridic, Bucuresti;<br />

5. Tăbăraş, M., Constant<strong>in</strong>, M., (2007) „Consideraţii generale asupra înscrierilor în cartea<br />

funciară d<strong>in</strong> perspectiva Noului Cod Civil”, în Analele Universităţii Titu Maiorescu,<br />

Seria Drept;<br />

6. Codul Civil Român;<br />

7. Noul Cod Civil Român;<br />

8. Decretul-Lege nr. 115/1938 pentru unificarea dispoziţiilor privitoare la cărţile funciare,<br />

publicat în M. Of. Nr. 95 d<strong>in</strong> 27.04.1938;<br />

9. Legea 163/1946 pentru înlocuirea provizorie cu cărţi de evidenţă funciară, a cărţilor<br />

funciare distruse, sustrase sau pierdute (scoasă d<strong>in</strong> evidenţă);<br />

10. Legea nr. 242/1947 pentru transformarea cărţilor funciare în cărţi de publicitate<br />

funciară, abrogată pr<strong>in</strong> Legea nr. 7/1996 priv<strong>in</strong>d cadastrul şi publicitatea imobiliară;<br />

2. Legea nr. 7/1996 priv<strong>in</strong>d cadastrul şi publicitatea imobilliară, republicată <strong>in</strong> M. Of. Nr.<br />

201 d<strong>in</strong> 03.03.2006, cu toate modificările şi completările ulterioare;<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE ROMANIAN UNIVERSITIES IN THE PARADIGM<br />

OF ENTREPRENEURIAL UNIVERSITIES<br />

Radu Herman;<br />

University of Bucharest;<br />

ABSTRACT<br />

The purpose of this short paper is to identify <strong>the</strong> problems that need to be researched<br />

for <strong>the</strong> Universities that aim to become Entrepreneurial. In general, <strong>the</strong> Universities’ limits<br />

are <strong>the</strong> tough management <strong>and</strong> <strong>the</strong> ability to draw private funds, <strong>and</strong> <strong>the</strong> Entrepreneurial<br />

Universities try to dim<strong>in</strong>ish <strong>the</strong>se shortcom<strong>in</strong>gs. Any transformation or reorganization is<br />

much more efficient if it is based on an economic research.<br />

A change of paradigm takes place <strong>in</strong> <strong>the</strong> academic world because besides <strong>the</strong><br />

traditional research functions <strong>and</strong> education/teach<strong>in</strong>g, <strong>the</strong> Universities beg<strong>in</strong> to <strong>in</strong>corporate<br />

<strong>in</strong> <strong>the</strong>ir strategy elements regard<strong>in</strong>g <strong>the</strong> community’s economic <strong>and</strong> social development with<br />

<strong>the</strong> concept of Entrepreneurial University. Besides <strong>the</strong> <strong>in</strong>corporation <strong>in</strong> <strong>the</strong> University mission<br />

of some specific elements for <strong>the</strong> non-profit sector, a competition is created for <strong>the</strong> services<br />

provided simultaneously, with new implications that suppose an economic analysis <strong>in</strong> order to<br />

be understood. Thus, <strong>the</strong>re are new activities <strong>in</strong> <strong>the</strong> entrepreneurial University <strong>and</strong> it has to<br />

formulate specific objectives that will aim at <strong>the</strong> new aspects, fac<strong>in</strong>g managerial <strong>and</strong><br />

economic implications.<br />

Key words: Entrepreneurial Universities, Community, Non-profit sector,<br />

Management, Work Systems.<br />

1. INTRODUCTION<br />

The Romania’s educational system is <strong>in</strong>fluenced by several factors, some with a major<br />

impact that are connected to <strong>the</strong> country’s educational law, <strong>the</strong> community’s acquis which has<br />

to be harmonized with <strong>the</strong> <strong>in</strong>tegration <strong>in</strong> <strong>the</strong> European Union, <strong>the</strong> <strong>in</strong>dustries’ economic<br />

structure <strong>and</strong> <strong>the</strong>ir dynamics, <strong>the</strong> University’ management strategy, <strong>the</strong> ways to f<strong>in</strong>ance<br />

activities, <strong>the</strong> services provided by <strong>the</strong> competitive organizations on <strong>the</strong> same fields. In <strong>the</strong><br />

academic world it is said that ’’ <strong>the</strong> researches are not applied’’ <strong>and</strong> <strong>the</strong> economists have<br />

<strong>in</strong>struments to study <strong>the</strong> implications of <strong>the</strong> University’s orientation more <strong>and</strong> more towards<br />

<strong>the</strong> market, respectively towards <strong>the</strong> applied researches. The author’s purpose is to explore <strong>the</strong><br />

implications of <strong>the</strong> University adoption of an entrepreneurial view, respectively what k<strong>in</strong>d of<br />

benefits can it obta<strong>in</strong> when it <strong>in</strong>tegrates <strong>the</strong> economic development as a suplimentary function<br />

with <strong>the</strong> traditional activities related to research, education <strong>and</strong> teach<strong>in</strong>g.<br />

2. WHAT IS THE RELATION BETWEEN THE PAPER AND THE ALREADY<br />

EXISTENT SPECIALIZED LITERATURE?<br />

Achim Walter, Michael Auer, Thomas Ritter (2006: 541) show that a sp<strong>in</strong>-off's<br />

organizational tendency <strong>and</strong> processes that enhance <strong>in</strong>novation, constructive risk tak<strong>in</strong>g, <strong>and</strong><br />

proactive ways <strong>in</strong> deal<strong>in</strong>g with competitors do not enhance growth <strong>and</strong> do not assure <strong>the</strong> longterm<br />

survival of <strong>the</strong> organisation, but <strong>the</strong> network capabilities moderates <strong>the</strong> relationship<br />

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between entrepreneurial orientation <strong>and</strong> organizational performance. Igor Prodan, Mateja<br />

Drnovsek (2010: 332) showed serveral statisticaly signiffiant relationships: entrepreneurial<br />

self-efficacy is positively related to academic-entrepreneurial <strong>in</strong>tentions, academic’s personal<br />

networks are positively related to <strong>the</strong> entrepreneurial self-efficacy, <strong>the</strong> extent of perceived role<br />

models is positively related to <strong>the</strong> <strong>in</strong>tensity of academic-entrepreneurial <strong>in</strong>tentions, <strong>the</strong><br />

number of years spent at <strong>the</strong> academic <strong>in</strong>stitution is negatively related to academicentrepreneurial<br />

<strong>in</strong>tentions, <strong>the</strong> number of patents (applied for/granted) is positively related to<br />

academic-entrepreneurial <strong>in</strong>tentions, <strong>the</strong> prevalence of applied research (type of research) is<br />

positively related to academic-entrepreneurial <strong>in</strong>tentions, cooperation with <strong>the</strong> <strong>in</strong>dustry is<br />

positively related to <strong>the</strong> number of patents (applied/granted) <strong>and</strong> cooperation with <strong>the</strong> <strong>in</strong>dustry<br />

is positively related to applied research (type of research). Mart<strong>in</strong> Obschonka, Ra<strong>in</strong>er K.<br />

Silbereisen, Eva Schmitt-Rodermund (2010: 63) use a cross-sectional sample of 496 German<br />

scientists to <strong>in</strong>vestigate a path model for <strong>the</strong> effects of entrepreneurial personality <strong>and</strong> found<br />

out that <strong>the</strong> entrepreneurial personality can be promoted early <strong>in</strong> life with activities like early<br />

<strong>in</strong>ventions, leadership <strong>and</strong> commercial activities. There is a l<strong>in</strong>k between <strong>the</strong> ability of a<br />

pearson to be entrepreneur <strong>and</strong> it’s previous behavioral pattern of activities. Henry Etzkowitz<br />

(1998: 823) show that Universities are currently <strong>in</strong>corporat<strong>in</strong>g economic <strong>and</strong> social<br />

development as part of <strong>the</strong>ir mission <strong>and</strong> <strong>the</strong> entrepreneurial university <strong>in</strong>tegrates economic<br />

development as an additional function.<br />

3. PAPER CONTENT<br />

The educational services can be analyzed from an economic perspective as o<strong>the</strong>r<br />

services, by us<strong>in</strong>g <strong>the</strong> <strong>in</strong>struments specific to <strong>the</strong> economist approach. They can be analyzed<br />

as a result of an <strong>in</strong>vestment process which has <strong>the</strong> effects measured through <strong>the</strong> quantity <strong>and</strong><br />

<strong>the</strong> quality of <strong>the</strong> educational services provided by <strong>the</strong> people who need <strong>the</strong>m. That is why <strong>the</strong><br />

results of <strong>the</strong> scientific production can be measured through <strong>the</strong> performance <strong>in</strong>dicators <strong>and</strong> as<br />

well as <strong>the</strong> available alternatives of services can be identified by <strong>the</strong> consumers of <strong>the</strong>se<br />

services. In general, <strong>the</strong> managerial aspects are oriented towards <strong>the</strong> University’s<br />

organizational problems while <strong>the</strong> economic aspects are concentrated on <strong>the</strong> competitive<br />

aspects of <strong>the</strong> market <strong>in</strong> which <strong>the</strong>y develop <strong>the</strong>ir activity. I consider that an <strong>in</strong>tegrated view<br />

concern<strong>in</strong>g <strong>the</strong> Entrepreneurial Universities should expla<strong>in</strong> first of all <strong>the</strong> aspects related to<br />

<strong>the</strong> market competitive components <strong>in</strong> order to identify <strong>the</strong> variables we refer to, as well as<br />

<strong>the</strong> organizational elements for <strong>the</strong> University to be competitive <strong>in</strong> <strong>the</strong> given conditions. For<br />

example, if it ma<strong>in</strong>ta<strong>in</strong>s for a long time more than it is needed <strong>the</strong> same strategy it could have<br />

a loss <strong>in</strong> efficiency, if <strong>the</strong> market conditions are modified <strong>and</strong> it doesn’t react <strong>in</strong> time, it can<br />

have a loss of opportunity, <strong>and</strong> if <strong>the</strong> <strong>in</strong>ternal strategy is not opportunely chosen it will have a<br />

loss <strong>in</strong> efficiency. The Universities provide services regard<strong>in</strong>g research, teach<strong>in</strong>g <strong>and</strong> learn<strong>in</strong>g,<br />

<strong>and</strong> as <strong>the</strong>y become entrepreneurial <strong>the</strong>y provide some services requested by <strong>the</strong> community.<br />

When an organization provides educational services, it concentrates its attention towards <strong>the</strong><br />

market, it has to take <strong>in</strong>to consideration <strong>the</strong> <strong>in</strong>dustry’s structure with which it <strong>in</strong>teracts, <strong>the</strong><br />

f<strong>in</strong>anc<strong>in</strong>g opportunities, <strong>the</strong> orientation towards certa<strong>in</strong> competitive advantages, it is<br />

constra<strong>in</strong>t to study those <strong>in</strong>terest variables that <strong>in</strong>fluence its economic decisions if it aims at<br />

performance.<br />

William C. Cumm<strong>in</strong>gs (2007: 60) identified some work systems show<strong>in</strong>g that some<br />

economies give a great importance to <strong>the</strong> employment structured by organizational pr<strong>in</strong>ciples,<br />

while o<strong>the</strong>rs prefer <strong>the</strong> profesional activities. From his po<strong>in</strong>t of view <strong>the</strong>re is an <strong>in</strong>cl<strong>in</strong>ation of<br />

certa<strong>in</strong> societies to appreciate <strong>the</strong> technical- professional education, <strong>and</strong> of o<strong>the</strong>rs to have a<br />

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<strong>the</strong>oretical preparation concentrat<strong>in</strong>g on <strong>the</strong> bachelor degree after f<strong>in</strong>ish<strong>in</strong>g <strong>the</strong> superior<br />

studies. Naturally, <strong>the</strong>re is <strong>the</strong> question which one is <strong>the</strong> <strong>in</strong>cl<strong>in</strong>ation of <strong>the</strong> Romanian society<br />

<strong>and</strong> how <strong>the</strong> suppliers of <strong>the</strong>se educational services can aim at those segments. William C.<br />

Cumm<strong>in</strong>gs (2007: 119) shows that between <strong>the</strong> economies <strong>the</strong>re is a difference <strong>in</strong> <strong>the</strong> <strong>in</strong>tensity<br />

of <strong>the</strong> relation between schools <strong>and</strong> employers, for example <strong>in</strong> Japan <strong>and</strong> Germany <strong>the</strong><br />

tra<strong>in</strong><strong>in</strong>g takes place at work, firms f<strong>in</strong>anc<strong>in</strong>g it <strong>and</strong> <strong>in</strong> Engl<strong>and</strong> <strong>the</strong> tra<strong>in</strong><strong>in</strong>g can be at work,<br />

although <strong>the</strong> state offers great subsidies for practice at work.<br />

Romania is a member of <strong>the</strong> European Union <strong>and</strong> it is <strong>in</strong>fluenced by <strong>the</strong> common<br />

policies, exist<strong>in</strong>g <strong>in</strong> this way some <strong>in</strong>stitutional structures with which <strong>the</strong>y have to harmonize<br />

when <strong>the</strong>re are taken some important decisions. The Entrepreneurial Universities’ success will<br />

depend on <strong>the</strong> way <strong>the</strong>y will succeed to draw private f<strong>in</strong>anc<strong>in</strong>g <strong>and</strong> <strong>in</strong> <strong>the</strong> way <strong>the</strong>y are go<strong>in</strong>g<br />

to <strong>in</strong>tegrate with success <strong>the</strong> new function regard<strong>in</strong>g <strong>the</strong> economic development of <strong>the</strong> society<br />

next to <strong>the</strong> classical functions related to research, education <strong>and</strong> teach<strong>in</strong>g. The purpose of this<br />

whole article is to analyze <strong>the</strong> modalities through which <strong>the</strong> Romanian Universities can reach<br />

performance <strong>in</strong> <strong>the</strong> paradigm of <strong>the</strong> Entrepreneurial Universities.<br />

CONCLUSIONS AND IMPLICATIONS<br />

I consider that an <strong>in</strong>tegrated view concern<strong>in</strong>g <strong>the</strong> Entrepreneurial Universities should<br />

expla<strong>in</strong> first of all <strong>the</strong> aspects related to <strong>the</strong> market competitive components-<strong>in</strong> order to<br />

identify <strong>the</strong> variables we refer to, as well as <strong>the</strong> <strong>in</strong>ternal organization elements for <strong>the</strong><br />

University to be competitive <strong>in</strong> <strong>the</strong> conditions of <strong>the</strong> Entrepreneurial Universities’ values<br />

<strong>in</strong>clusion <strong>in</strong> <strong>the</strong> mission.<br />

REFERENCES<br />

1. Achim Walter, Michael Auer, Thomas Ritter, “The impact of network capabilities <strong>and</strong><br />

entrepreneurial orientation on university sp<strong>in</strong>-off performance”, Journal of Bus<strong>in</strong>ess<br />

Ventur<strong>in</strong>g, Volume 21, Issue 4, July (2006), Pages 541-567,<br />

10.1016/j.jbusvent.2005.02.005.<br />

2. Cumm<strong>in</strong>gs, William K. Instituții de învățământ, Bucharest: Editura Comunicare.ro,<br />

2007.<br />

3. Henry Etzkowitz, “The norms of entrepreneurial science: cognitive effects of <strong>the</strong> new<br />

university–<strong>in</strong>dustry l<strong>in</strong>kages“, Research Policy, Volume 27, Issue 8, December<br />

(1998), Pages 823-833, 10.1016/S0048-7333(98)00093-6.<br />

4. Igor Prodan, Mateja Drnovsek, “Conceptualiz<strong>in</strong>g academic-entrepreneurial <strong>in</strong>tentions:<br />

An empirical test”, Technovation, Volume 30, Issues 5–6, May–June (2010), Pages<br />

332-347, 10.1016/j.technovation.2010.02.002.<br />

5. Mart<strong>in</strong> Obschonka, Ra<strong>in</strong>er K. Silbereisen, Eva Schmitt-Rodermund, “Entrepreneurial<br />

<strong>in</strong>tention as developmental outcome“, Journal of Vocational Behavior, Volume 77,<br />

Issue 1, August (2010), Pages 63-72, 10.1016/j.jvb.2010.02.008.<br />

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EXPLORING THE EFFECTS OF BOOK TRANSLATION IN HISTORY OF<br />

ECONOMICS. EMPIRICAL EVIDENCE FROM A LLP-ERASMUS PROJECT<br />

Radu Herman;<br />

University of Bucharest;<br />

Cornelia Nistor;<br />

University of Bucharest;<br />

ABSTRACT<br />

The purpose of this article is to explore <strong>the</strong> effects <strong>in</strong> <strong>the</strong> long run of translat<strong>in</strong>g books<br />

of <strong>the</strong> history of <strong>economics</strong> <strong>in</strong> <strong>the</strong> population national languages. Through <strong>the</strong> programme<br />

LLP/Erasmus Multilateral Project called Economics e-Translations <strong>in</strong>to <strong>and</strong> from European<br />

Languages, An Onl<strong>in</strong>e Platform” will be available <strong>the</strong> data on which <strong>the</strong> research will be<br />

made. Books are a source of knowledge <strong>and</strong> translat<strong>in</strong>g books <strong>in</strong> <strong>the</strong> foreign languages of<br />

communication is a way of transferr<strong>in</strong>g knowledge. Books are a community good <strong>and</strong> <strong>the</strong><br />

constra<strong>in</strong>t is <strong>in</strong> <strong>the</strong> language <strong>in</strong> which <strong>the</strong>y are available. A way of accelerat<strong>in</strong>g <strong>the</strong><br />

knowledge diffusion is by translat<strong>in</strong>g books <strong>in</strong> foreign languages <strong>in</strong> order to allow access for<br />

many users.<br />

Key words: Erassmus Programme, Translations, History of Economics,<br />

Communication, Knowledge Diffusion.<br />

1. INTRODUCTION<br />

It is important to study this problem because books represent a source of knowledge <strong>and</strong><br />

translat<strong>in</strong>g books <strong>in</strong> <strong>the</strong> foreign languages of communication is a way of transfer<strong>in</strong>g<br />

knowledge. It is better to have <strong>the</strong> book translated <strong>in</strong> <strong>the</strong> national language <strong>in</strong> order to improve<br />

<strong>the</strong> access to it, <strong>and</strong> <strong>the</strong> access to knowledge from a certa<strong>in</strong> book is restra<strong>in</strong>t for <strong>the</strong> population<br />

of <strong>the</strong> country where is a high percent of mono speakers. If <strong>the</strong>re is a valuable book of <strong>the</strong><br />

history of <strong>economics</strong> which has not been written <strong>in</strong> an <strong><strong>in</strong>ternational</strong> language or if <strong>the</strong>re are a<br />

few speakers of that <strong><strong>in</strong>ternational</strong> language from a certa<strong>in</strong> country, <strong>the</strong>n <strong>the</strong>re are some<br />

barriers regard<strong>in</strong>g <strong>the</strong> transfer of knowledge <strong>and</strong> of <strong>the</strong> culture <strong>in</strong>tegrated <strong>in</strong> that book. That is<br />

why, as <strong>the</strong> mono speaker population has access to a translated book of <strong>the</strong> economy’s history<br />

<strong>the</strong> barriers are dim<strong>in</strong>ished.<br />

2. WHAT IS THE RELATION BETWEEN THE PAPER AND THE ALREADY<br />

EXISTENT SPECIALIZED LITERATURE?<br />

Victor G<strong>in</strong>sburgh, Shlomo Weber, Sheila Weyers (2011: 228) argue that books<br />

represent a factor for cultural transmission, but <strong>the</strong> translation is needed <strong>in</strong> order to achieve<br />

this purpose. Alex<strong>and</strong>re Perr<strong>in</strong> (2006) considers that <strong>the</strong> process of translation represents a<br />

channel for <strong>the</strong> circulation of knowledge. With<strong>in</strong> <strong>the</strong> translation process, <strong>the</strong> knowledge <strong>in</strong> not<br />

only transferred but also a transformation process occurs. Hosni Mostafa El-dali (2011: 29)<br />

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argue that even although “translation studies” existed from a long period of time, only <strong>in</strong> <strong>the</strong><br />

last 50 years it became a discipl<strong>in</strong>e <strong>in</strong> its own right <strong>and</strong> it is considered a “subdiscipl<strong>in</strong>e of<br />

applied l<strong>in</strong>guistics”. Sim Monica Ariana (2011: 153) argues that <strong>in</strong> a global market place,<br />

translations become more important <strong>and</strong> need a more serious approach. The choice of<br />

language is a trivial decision when <strong>the</strong> consumers are monol<strong>in</strong>gual. (Ramon Cam<strong>in</strong>al, 2010:<br />

774)<br />

3. PAPER CONTENT<br />

In <strong>the</strong> society based on knowledge it is important <strong>the</strong> creation <strong>and</strong> <strong>the</strong> diffusion of<br />

knowledge. If a history of <strong>economics</strong> book has been written <strong>in</strong> a language less known, <strong>the</strong>re<br />

is a barrier concern<strong>in</strong>g <strong>the</strong> culture <strong>and</strong> <strong>the</strong> knowledge for <strong>the</strong> people that don’t know that<br />

language. The economic problem is related to <strong>the</strong> number of <strong>the</strong> speakers of a certa<strong>in</strong><br />

language, <strong>and</strong> <strong>the</strong> barriers to enter on a market are connected to <strong>the</strong> users’ capacity to<br />

underst<strong>and</strong> that material. There is a certa<strong>in</strong> percent of a country’s population which speaks<br />

more languages <strong>and</strong> underst<strong>and</strong>s <strong>the</strong> <strong><strong>in</strong>ternational</strong> languages. The producer of a certa<strong>in</strong><br />

material or <strong>the</strong> limited offer <strong>in</strong> <strong>the</strong> case of a history of <strong>economics</strong> book has <strong>the</strong> opportunity to<br />

make <strong>the</strong> material (book, article, media product) <strong>in</strong> <strong>the</strong> national language or choose an<br />

<strong><strong>in</strong>ternational</strong> language with <strong>the</strong> constra<strong>in</strong>t of <strong>the</strong> competition as <strong>the</strong> number of users of a<br />

certa<strong>in</strong> language <strong>in</strong>creases.<br />

The access to knowledge from a book is better if it is translated <strong>in</strong> <strong>the</strong> national<br />

language. The purpose of <strong>the</strong> Erasmus programmes is also this component of translat<strong>in</strong>g<br />

materials from a language to ano<strong>the</strong>r one for <strong>the</strong> countries members of <strong>the</strong> European Union.<br />

The offer of books of economy’s history is limited, <strong>and</strong> a way to improve <strong>the</strong> access to<br />

read<strong>in</strong>g <strong>the</strong>m is by translat<strong>in</strong>g <strong>in</strong> <strong>the</strong> national language. Globalization improves <strong>in</strong> this way <strong>the</strong><br />

access to knowledge <strong>and</strong> <strong>the</strong> specific culture of every country, <strong>the</strong>re is an <strong>in</strong>crease of <strong>the</strong><br />

access to culture for <strong>the</strong> population of every country. The disadvantaged groups are <strong>the</strong> ones<br />

that speak only one language, <strong>and</strong> especially <strong>the</strong> ones that have as a language one that is not<br />

<strong><strong>in</strong>ternational</strong>. There is a difference between <strong>the</strong> frequency of <strong>the</strong> books considered important<br />

<strong>in</strong> <strong>the</strong> discipl<strong>in</strong>e of <strong>the</strong> history of <strong>economics</strong>, <strong>the</strong> authors that published valuable books <strong>in</strong> a<br />

language that is not <strong><strong>in</strong>ternational</strong> <strong>and</strong> <strong>the</strong> authors that published <strong>in</strong> a language relatively<br />

<strong><strong>in</strong>ternational</strong>. There is discrim<strong>in</strong>ation among <strong>the</strong> speakers of one language <strong>in</strong> a country <strong>and</strong> <strong>the</strong><br />

ones that speak several languages, relevant for this discussion be<strong>in</strong>g how this economy’s<br />

history book has been written <strong>in</strong> a language less known.<br />

In this frame, <strong>the</strong> programme LLP/Erasmus Multilateral Project called Economics e-<br />

Translations <strong>in</strong>to <strong>and</strong> from European Languages, An Onl<strong>in</strong>e Platform” becomes more <strong>and</strong><br />

more efficient as <strong>the</strong> access to <strong>the</strong> history of <strong>economics</strong> books that haven’t been written <strong>in</strong> <strong>the</strong><br />

languge of speakers <strong>in</strong> a country <strong>in</strong>creases. The aim of this project LLP/Erasmus is to <strong>in</strong>crease<br />

<strong>the</strong> access to <strong>the</strong> history of <strong>economics</strong> book that has been written <strong>in</strong>itially <strong>in</strong> a different<br />

language from <strong>the</strong> national one.<br />

The purpose of this article is to make a case study to identify <strong>and</strong> underst<strong>and</strong> <strong>the</strong><br />

implications <strong>in</strong> <strong>the</strong> long run of translat<strong>in</strong>g books of <strong>the</strong> history of <strong>economics</strong> <strong>in</strong> <strong>the</strong><br />

population’s national languages. The programme called Economics e-Translations <strong>in</strong>to <strong>and</strong><br />

from European Languages, An Onl<strong>in</strong>e Platform offers an opportunity for <strong>the</strong> segment of <strong>the</strong><br />

population that speaks only <strong>the</strong> national language <strong>and</strong> an opportunity to access knowledge<br />

regard<strong>in</strong>g <strong>the</strong> history of <strong>economics</strong> books that have been translated until 1945.<br />

This research aims to explore aspects related to <strong>the</strong> implication of translat<strong>in</strong>g books of<br />

<strong>the</strong> history of <strong>economics</strong> hav<strong>in</strong>g more hypo<strong>the</strong>ses:<br />

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University of Bucharest<br />

1. There are propagated cultural idiosyncratic elements; <strong>the</strong> knowledge transfer volume of <strong>the</strong><br />

history of <strong>economics</strong> among <strong>the</strong> mono speakers of national languages is <strong>in</strong>creas<strong>in</strong>g.<br />

2. New cultural preferences are created as <strong>the</strong> access to <strong>in</strong>tegrated culture <strong>in</strong> <strong>the</strong> history of<br />

<strong>economics</strong> book of <strong>the</strong> mono speakers of a language <strong>in</strong> a certa<strong>in</strong> country <strong>in</strong>creases.<br />

3. The error frequency made by <strong>the</strong> students that study <strong>the</strong> history of <strong>economics</strong> <strong>in</strong> <strong>the</strong><br />

countries of <strong>the</strong> European Union <strong>and</strong> which have been a part of this programme Erasmus LLP<br />

will be reduced.<br />

CONCLUSIONS AND IMPLICATIONS<br />

The purpose of <strong>the</strong> project LLP/Erasmus “Economics e-Translations <strong>in</strong>to <strong>and</strong> from<br />

European Languages, An Onl<strong>in</strong>e Platform” is to <strong>in</strong>crease <strong>the</strong> access to <strong>the</strong> history of<br />

<strong>economics</strong> books which were <strong>in</strong>itially written <strong>in</strong> a different language than <strong>the</strong> national one.<br />

An exploratory research is go<strong>in</strong>g to be made <strong>in</strong> order to identify <strong>and</strong> underst<strong>and</strong> <strong>the</strong><br />

implications of translat<strong>in</strong>g <strong>the</strong> history of <strong>economics</strong> books <strong>in</strong> <strong>the</strong> long run <strong>in</strong> <strong>the</strong> national<br />

languages of a country’s population.<br />

This short paper is a part of <strong>the</strong> dissem<strong>in</strong>ation activities for <strong>the</strong> project LLP /<br />

Erasmus "Economics e-Translations from <strong>and</strong> <strong>in</strong>to European Languages, An Onl<strong>in</strong>e Platform"<br />

number 51829/-LLP-2011-IT-ERASMUS-FEXI. An important goal of <strong>the</strong> project is to<br />

<strong>in</strong>vestigate <strong>the</strong> great impact of <strong>the</strong> economic texts translations of history of <strong>economics</strong> <strong>and</strong><br />

history of economic thought, tak<strong>in</strong>g <strong>in</strong>to account <strong>the</strong> historical, educational <strong>and</strong> l<strong>in</strong>guistic<br />

aspects of <strong>the</strong> translations made <strong>in</strong> each country participat<strong>in</strong>g <strong>in</strong> <strong>the</strong> project. The ma<strong>in</strong> goal is<br />

to jo<strong>in</strong>tly implement an onl<strong>in</strong>e database conta<strong>in</strong><strong>in</strong>g digitized texts, translations <strong>in</strong> <strong>the</strong> national<br />

languages of <strong>the</strong> ma<strong>in</strong> writ<strong>in</strong>gs of specialized books <strong>and</strong> articles <strong>in</strong> <strong>economics</strong>.<br />

REFERENCES<br />

1. Alex<strong>and</strong>re Perr<strong>in</strong>, "Lost <strong>in</strong> Translation: Why Organizations Should Facilitate<br />

Knowledge Transfer," Post-Pr<strong>in</strong>t halshs-00082398, HAL., 2006.<br />

2. Hosni Mostafa El-dali, “Towards an underst<strong>and</strong><strong>in</strong>g of <strong>the</strong> dist<strong>in</strong>ctive nature of<br />

translation studies“, Journal of K<strong>in</strong>g Saud University - Languages <strong>and</strong> Translation,<br />

Volume 23, Issue 1, January 2011, Pages 29-45, 10.1016/j.jksult.2010.01.001.<br />

3. Ramon Cam<strong>in</strong>al, “Markets <strong>and</strong> l<strong>in</strong>guistic diversity“, Journal of Economic Behavior<br />

&amp; Organization, Volume 76, Issue 3, December 2010, Pages 774-790,<br />

10.1016/j.jebo.2010.09.009.<br />

4. Sim Monica Ariana, "Voice Problems In Translations Of Romanian And English<br />

Economic Texts," Annals of Faculty of Economics, University of Oradea, Faculty of<br />

Economics, vol. 1(1), July 2011, pages 153-159<br />

5. Tamas Crist<strong>in</strong>a, "L<strong>in</strong>guistic <strong>and</strong> Cultural Interferences <strong>in</strong> Translat<strong>in</strong>g Economic Texts<br />

by Means of Borrow<strong>in</strong>g Words from <strong>the</strong> Source Language-Culture," Ovidius<br />

University Annals, Economic Sciences Series, Ovidius University of Constantza,<br />

Faculty of Economic Sciences, vol. 0(1), May 2011, pages 2084-2090<br />

6. Victor G<strong>in</strong>sburgh, Shlomo Weber, Sheila Weyers, “The <strong>economics</strong> of literary<br />

translation: Some <strong>the</strong>ory <strong>and</strong> evidence”, Poetics, Volume 39, Issue 3, June 2011,<br />

Pages 228-246, 10.1016/j.poetic.2011.04.001.<br />

7. *** Economic e-Translations <strong>in</strong>to <strong>and</strong> from European Languages Project Portal<br />

accessed 30 april, 2012, http://eet.pixel-onl<strong>in</strong>e.org/<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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TORTS RELATING TO CONSTRUCTION INDUSTRY: NUISANCE<br />

Abdul Aziz Huss<strong>in</strong>;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g,<br />

Universiti Sa<strong>in</strong>s Malaysia, 11800, M<strong>in</strong>den, P. P<strong>in</strong>ang, Malaysia<br />

Abdel Wahab O. Gebril;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g,<br />

Universiti Sa<strong>in</strong>s Malaysia, 11800, M<strong>in</strong>den, P. P<strong>in</strong>ang, Malaysia<br />

Abdelnaser Omran;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g,<br />

Universiti Sa<strong>in</strong>s Malaysia, 11800, M<strong>in</strong>den, P. P<strong>in</strong>ang, Malaysia<br />

ABSTRACT<br />

Nuisance is <strong>the</strong> branch of <strong>the</strong> law of tort concerned with ‘protection of environment’.<br />

Nuisance refers to anyth<strong>in</strong>g that causes offense, <strong>in</strong>terruption of enjoyment, annoyance, or<br />

possible trouble, damage, or <strong>in</strong>jury. This paper provides a short overview on nuisance <strong>and</strong> its<br />

relations to <strong>the</strong> construction <strong>in</strong>dustry. The data was obta<strong>in</strong>ed based on published articles,<br />

proceed<strong>in</strong>g papers, browsed websites <strong>and</strong> reports with select<strong>in</strong>g some case studies <strong>and</strong><br />

discuss<strong>in</strong>g <strong>the</strong>m. The general conclusion from this paper is that nuisance is one of way for <strong>the</strong><br />

<strong>in</strong>dividual to secure peaceful from external <strong>in</strong>terference <strong>and</strong> play an important role to uphold<br />

an <strong>in</strong>dividual’s <strong>in</strong>terest <strong>in</strong> a quiet life.<br />

Keywords: Torts, Construction Industry, Nuisance, an Overview<br />

1. INTRODUCTION<br />

In common a law jurisdiction, a tort is a civil wrong not a crim<strong>in</strong>al wrong. Law of tort<br />

deals with situations where someone is suffer<strong>in</strong>g loss or harm due to unfairly behaviour by<br />

ano<strong>the</strong>r person. In tort, an illegal act is not a necessary to claim <strong>in</strong> tort as long as <strong>the</strong><br />

behaviour of a person causes harm to anyone else. The law of tort allows anyone who is<br />

harmed to recover <strong>the</strong>ir loss. The word ‘tort’ is derived from <strong>the</strong> Lat<strong>in</strong> tortus (twisted) <strong>and</strong> is<br />

connected with <strong>the</strong> French tort (wrong). Thus <strong>the</strong> keynote of <strong>the</strong> subject lies <strong>in</strong> wrongdo<strong>in</strong>g<br />

set <strong>in</strong> a civil, opposed to a crim<strong>in</strong>al: that is to say wrongdo<strong>in</strong>g is actionable at <strong>the</strong> suit of <strong>the</strong><br />

person <strong>in</strong>jured (James <strong>and</strong> Brown, 1978). Yeats et al. (2005) def<strong>in</strong>ed tort as a branch of <strong>the</strong><br />

civil law (as opposed to crim<strong>in</strong>al law) based on a claim that <strong>the</strong> defendant has caused <strong>in</strong>jury or<br />

loss to <strong>the</strong> claimant by break<strong>in</strong>g or relevant obligation imposed by <strong>the</strong> general law. Therefore,<br />

law of tort offers remedies to person who is harmed by <strong>the</strong> unfairly action of o<strong>the</strong>rs. A person<br />

who is suffers a tortuous <strong>in</strong>jury is entitle to claim <strong>in</strong> tort from <strong>the</strong> person who is responsible to<br />

that legal <strong>in</strong>juries. Usually, <strong>the</strong> harmed person is entitle to receive monetary compensation<br />

from <strong>the</strong> person caused <strong>the</strong> <strong>in</strong>juries. Legal <strong>in</strong>juries <strong>in</strong> tort are not limited to physical <strong>in</strong>juries,<br />

but also <strong>in</strong>clude emotional, economic, reputational <strong>in</strong>juries as well as violations of privacy,<br />

property, or constitutional rights (Wikipedia, 2012). The word tort refers to many type of non-<br />

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crim<strong>in</strong>al wrongful conduct done by one person <strong>and</strong> <strong>in</strong>jur<strong>in</strong>g ano<strong>the</strong>r, but tort does not <strong>in</strong>clude<br />

a breach of contract. The subjects that covered by tort are negligence, trespass to person such<br />

as assault, battery, <strong>and</strong> false imprisonment, trespass to l<strong>and</strong>, defamation, <strong>and</strong> nuisance.<br />

However, this report will only focus on nuisance <strong>in</strong> detail.<br />

2. NUISANCE<br />

The law of nuisance is one branch of <strong>the</strong> law of tort which purpose is to provide<br />

comfort to persons who have proprietary <strong>in</strong>terests <strong>in</strong> l<strong>and</strong> <strong>and</strong> to members of society<br />

generally, through control of environmental conditions. Although a person who has <strong>in</strong>terest <strong>in</strong><br />

l<strong>and</strong> is able to do whatever he wishes on his l<strong>and</strong>, his activities however, must not cause<br />

<strong>in</strong>convenience or damage to ano<strong>the</strong>r person who similarly has an <strong>in</strong>terest over his l<strong>and</strong>. Thus<br />

<strong>the</strong> law of nuisance is concerned with <strong>the</strong> balanc<strong>in</strong>g of compet<strong>in</strong>g <strong>in</strong>terests (Talib, 2003). The<br />

aim of law of nuisance is to protect <strong>the</strong> environment <strong>and</strong> <strong>the</strong> material liv<strong>in</strong>g comfort of <strong>the</strong><br />

public generally (Abdullah, 2004). Usually, negligence can cause nuisance. However, it does<br />

not mean that all <strong>the</strong> nuisance caused by negligence. Nuisance can occur with or without<br />

negligence. There are two types of nuisance, which are public nuisance <strong>and</strong> private nuisance.<br />

2.1 PUBLIC NUISANCE<br />

Public nuisance arises when <strong>the</strong>re is an <strong>in</strong>terference with public rights such as <strong>the</strong><br />

obstruction of public highways or <strong>the</strong> sell<strong>in</strong>g of <strong>the</strong> contam<strong>in</strong>ated food (Talib, 2003).<br />

Nuisance would be created if, know<strong>in</strong>g or hav<strong>in</strong>g <strong>the</strong> means of know<strong>in</strong>g its existence, a<br />

person allows it to cont<strong>in</strong>ue for an unreasonable time or <strong>in</strong> unreasonable circumstances. So, if<br />

a tree adjo<strong>in</strong><strong>in</strong>g a highway falls onto <strong>the</strong> highway without any negligence on part of its owner,<br />

<strong>and</strong> <strong>the</strong> tree causes an obstruction to <strong>the</strong> highway it would be wrong to suppose that a<br />

nuisance is immediately created (Talib, 2003). In addition, public nuisance is also occurs<br />

when <strong>the</strong> public’s right is violated <strong>and</strong> sometimes amounts to a crim<strong>in</strong>al offence. For example<br />

<strong>in</strong> <strong>the</strong> case of Majlis Perb<strong>and</strong>aran Pulau P<strong>in</strong>ang v. Boey Siew Than & Ors [1978] 2 MLJ 156,<br />

it was held that, “it is clear that a nuisance is a public nuisance, if, with<strong>in</strong> its sphere which is<br />

neighbourhood, it materially affect <strong>the</strong> reasonable comfort <strong>and</strong> convenience of a class of <strong>the</strong><br />

subjects of <strong>the</strong> State”.<br />

In Attorney-General v. PYA Quarries Ltd, it was stated that public nuisance arises<br />

when an act materially affects <strong>the</strong> reasonable comfort <strong>and</strong> convenience of life of a class of <strong>the</strong><br />

society. It shows that, to claim public nuisance, it is not necessary that every s<strong>in</strong>gle member<br />

of <strong>the</strong> society is affected. However, public nuisance also can be brought by an <strong>in</strong>dividual. In<br />

<strong>the</strong> case of Barber v. Penley [1893] 2 Ch 447, <strong>the</strong> defendant caused a queue to form <strong>the</strong>reby<br />

caus<strong>in</strong>g access to <strong>the</strong> pla<strong>in</strong>tiff’s board<strong>in</strong>g house to be very difficult at times. It was held that<br />

<strong>the</strong> defendant was guilty of public nuisance. Public nuisance is a crime as well as a tort. A<br />

person who is found guilty of public nuisance may be subject to crim<strong>in</strong>al sanction (Talib,<br />

2003). Therefore, an <strong>in</strong>dividual who is affected by public nuisance can claim on tort if <strong>the</strong>y<br />

can prove that <strong>the</strong>y suffer more than o<strong>the</strong>rs.<br />

2.2 PRIVATE NUISANCE<br />

Private nuisance may be def<strong>in</strong>ed as unlawful <strong>in</strong>terference with a person’s use, comfort,<br />

enjoyment, <strong>and</strong> any <strong>in</strong>terest that a person may have over his l<strong>and</strong> (Talib, 2003). Interference<br />

become unlawful <strong>and</strong> constitutes a nuisance when it unreasonably <strong>in</strong>terferes with <strong>the</strong><br />

pla<strong>in</strong>tiff’s enjoyment of his l<strong>and</strong>. Talib (2003) also mentioned that <strong>in</strong> action for private<br />

nuisance <strong>the</strong> pla<strong>in</strong>tiff must prove <strong>in</strong>terference with <strong>the</strong> enjoyment of his l<strong>and</strong>. Therefore, <strong>the</strong><br />

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pla<strong>in</strong>tiff must have an <strong>in</strong>terest <strong>in</strong> l<strong>and</strong> to be able to sue <strong>in</strong> private nuisance, unlike a claim<br />

based on public nuisance which does not have any <strong>in</strong>terest over l<strong>and</strong>. The difference between<br />

public nuisance <strong>and</strong> private nuisance was laid down <strong>in</strong> <strong>the</strong> case of Majlis Perb<strong>and</strong>aran Pulau<br />

P<strong>in</strong>ang v. Boey Siew Than & Ors [1978] 2 MLJ 156, where it was stated, “...a nuisance is a<br />

public nuisance, with<strong>in</strong> its sphere, which is <strong>the</strong> neighbourhood, it materially affects <strong>the</strong><br />

reasonable comfort <strong>and</strong> convenience of a class of <strong>the</strong> subject of <strong>the</strong> State. A private nuisance<br />

...is one which disturbs <strong>the</strong> <strong>in</strong>terest of some private <strong>in</strong>dividual <strong>in</strong> <strong>the</strong> use <strong>and</strong> enjoyment of his<br />

property by <strong>in</strong>terference with <strong>the</strong> usual enjoyment of property by caus<strong>in</strong>g or permitt<strong>in</strong>g <strong>the</strong><br />

escape of deleterious substances or th<strong>in</strong>gs such as smoke, odours, or noise. The difference<br />

between a public <strong>and</strong> a private nuisance is that, <strong>in</strong> regard to <strong>the</strong> former, rights which are<br />

common to all subjects are <strong>in</strong>fr<strong>in</strong>ged. Such rights are unconnected with <strong>the</strong> possession of or<br />

title to immovable property. Accord<strong>in</strong>g to Talib (2003), <strong>the</strong> elements required to establish<br />

private nuisance are:<br />

i. Substantial <strong>in</strong>terference<br />

The pla<strong>in</strong>tiff must prove that he has suffered damage <strong>in</strong> order to succeed <strong>in</strong> his claim.<br />

The tort protects a person from two types of damage or <strong>in</strong>terference which are:<br />

a. Interference with <strong>the</strong> use, comfort, or enjoyment of l<strong>and</strong><br />

It is known as amenity nuisance as <strong>the</strong>y result <strong>in</strong> <strong>the</strong> feel<strong>in</strong>g of discomfort whereby<br />

one is unable to live peacefully <strong>and</strong> comfortably on one’s own l<strong>and</strong> aris<strong>in</strong>g from <strong>the</strong><br />

defendant’s activity. What constitutes substantial <strong>in</strong>terference depends on <strong>the</strong> facts <strong>and</strong><br />

circumstances of <strong>the</strong> case. A trivial <strong>in</strong>terference does not give rise to nuisance. The compla<strong>in</strong>t<br />

made by <strong>the</strong> pla<strong>in</strong>tiff must be reasonably justified <strong>in</strong> <strong>the</strong> context of <strong>the</strong> surround<strong>in</strong>g<br />

circumstances.<br />

In <strong>the</strong> case Woon Tan Kan (Deceased) & 7 Ors v. Asian Rare Earth Sdn Bhd [1992] 4<br />

CLJ 2299, <strong>the</strong> pla<strong>in</strong>tiffs are residents of Bukit Merah Village sued <strong>the</strong> defendants, pr<strong>in</strong>cipally<br />

for an <strong>in</strong>junction to restra<strong>in</strong> defendant’s company from operat<strong>in</strong>g <strong>and</strong> cont<strong>in</strong>u<strong>in</strong>g to operate its<br />

factory. The pla<strong>in</strong>tiff alleged that <strong>the</strong> activities produces dangerous radioactive gases <strong>and</strong><br />

harmful to <strong>the</strong> residents. Therefore, <strong>the</strong> High Court granted a quia timet <strong>in</strong>junction <strong>and</strong> held<br />

that <strong>the</strong> tort of private nuisance was established.<br />

b. Material or physical damage to l<strong>and</strong> or property<br />

Where actual damage to l<strong>and</strong> occurs, <strong>the</strong> general pr<strong>in</strong>ciple is that it amounts to<br />

substantial <strong>in</strong>terference. However, it is not automatic that actual physical damage is<br />

substantial. It must be established that <strong>the</strong> ohysical damage is substantial <strong>in</strong> nature. For<br />

example, <strong>in</strong> <strong>the</strong> case Goh Chat Ngee & 3 Ors v. Toh Yan & Anor [1991] CLJ 1163, <strong>the</strong><br />

defendant who held a m<strong>in</strong><strong>in</strong>g license on m<strong>in</strong><strong>in</strong>g works on his l<strong>and</strong>. Pla<strong>in</strong>tiff whose l<strong>and</strong><br />

adjacent to <strong>the</strong> defendant’s l<strong>and</strong> alleged that through <strong>the</strong>ir m<strong>in</strong><strong>in</strong>g activities, <strong>the</strong> defendant<br />

committed negligence <strong>and</strong> nuisance. The m<strong>in</strong><strong>in</strong>g activities constituted an unnatural use of l<strong>and</strong><br />

as water escaped <strong>and</strong> flooded pla<strong>in</strong>tiff’s l<strong>and</strong> caus<strong>in</strong>g it collapsed <strong>and</strong> s<strong>in</strong>k, subsequently<br />

caus<strong>in</strong>g flood<strong>in</strong>g, erosion, <strong>and</strong> settlement. The Court held that <strong>the</strong> defendant was liable <strong>in</strong><br />

nuisance for unreasonableness, unlawful, <strong>and</strong> substantial <strong>in</strong>terference with <strong>the</strong> use <strong>and</strong><br />

enjoyment of his neighbour’s l<strong>and</strong>.<br />

ii. Unreasonableness<br />

The first requirement <strong>in</strong> establish<strong>in</strong>g nuisance is to prove that <strong>the</strong> <strong>in</strong>terference is<br />

substantial <strong>in</strong> nature. In determ<strong>in</strong><strong>in</strong>g what constitutes ‘substantial’ <strong>in</strong>terference, <strong>the</strong> pla<strong>in</strong>tiff<br />

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must fur<strong>the</strong>r prove <strong>the</strong> <strong>in</strong>terference to be unreasonable. The unreasonableness of <strong>the</strong><br />

defendant’s activity is <strong>the</strong> second requirement <strong>in</strong> establish<strong>in</strong>g nuisance. Generally, far an<br />

action <strong>in</strong> private nuisance to lie <strong>in</strong> respect of <strong>in</strong>terference with <strong>the</strong> pla<strong>in</strong>tiff’s enjoyment of his<br />

l<strong>and</strong>, it has to arise from someth<strong>in</strong>g emanat<strong>in</strong>g from <strong>the</strong> defendant’s l<strong>and</strong>, such as noise, dirt,<br />

fumes, a noxious smell, vibrations, <strong>and</strong> suchlike (Talib, 2003).<br />

a. Extra ord<strong>in</strong>ary sensitivity on <strong>the</strong> pla<strong>in</strong>tiff<br />

Law of nuisance not sympa<strong>the</strong>tic to someone who is extra sensitive, whe<strong>the</strong>r to<br />

himself or related to his property. Sensitivity cannot be used as a basis for claim<strong>in</strong>g but once<br />

unreasonableness <strong>and</strong> substantial <strong>in</strong>terference is established, sensitivity will not deprive <strong>the</strong><br />

pla<strong>in</strong>tiff’s right from obta<strong>in</strong><strong>in</strong>g remedy. It can be shown <strong>in</strong> <strong>the</strong> case Rob<strong>in</strong>son v. Kilvert<br />

[1889] 41 Ch D 88. The defendant was <strong>in</strong> <strong>the</strong> bus<strong>in</strong>ess of mak<strong>in</strong>g paper boxes. The process<br />

<strong>in</strong>volved us<strong>in</strong>g hot air. The pla<strong>in</strong>tiff who lived <strong>in</strong> <strong>the</strong> floor above <strong>the</strong> same premises was <strong>in</strong> <strong>the</strong><br />

bus<strong>in</strong>ess <strong>in</strong> sell<strong>in</strong>g special paper, which was sold accord<strong>in</strong>g to weight. The hot air from <strong>the</strong><br />

defendant’s place caused <strong>the</strong> moisture <strong>in</strong> <strong>the</strong> pla<strong>in</strong>tiff’s papers to dry up. The raised<br />

temperature <strong>in</strong> <strong>the</strong> pla<strong>in</strong>tiff’s premises did not <strong>in</strong>convenience <strong>the</strong> pla<strong>in</strong>tiff’s workers <strong>and</strong> it<br />

would not have affected normal paper. The court denied <strong>the</strong> pla<strong>in</strong>tiff’s claim for<br />

compensation on <strong>the</strong> ground that ord<strong>in</strong>ary paper would not have been affected by hot air, <strong>and</strong><br />

<strong>the</strong>refore, <strong>the</strong> pla<strong>in</strong>tiff’s property was extra sensitive.<br />

b. Interference must be cont<strong>in</strong>uous<br />

The <strong>in</strong>terference must be someth<strong>in</strong>g that is cont<strong>in</strong>uous or occurs very often, as<br />

cont<strong>in</strong>uous activity will constitute substantial <strong>in</strong>terference.<br />

c. Temporary <strong>in</strong>terference <strong>and</strong> isolated accident<br />

Even <strong>in</strong>terference has to be cont<strong>in</strong>uous <strong>in</strong> order to constitute nuisance, but this factor is<br />

not conclusive <strong>and</strong> that a temporary <strong>in</strong>terference or an isolated <strong>in</strong>cident may constitute<br />

nuisance. The general pr<strong>in</strong>ciples are:<br />

- More serious <strong>the</strong> <strong>in</strong>terference, <strong>the</strong> more likely <strong>the</strong> court will regard it as unreasonable.<br />

- The length of time <strong>and</strong> <strong>the</strong>refore persistence of <strong>the</strong> <strong>in</strong>terference is taken <strong>in</strong>to<br />

consideration <strong>in</strong> establish<strong>in</strong>g nuisance.<br />

- Temporary <strong>in</strong>terference may give rise to an actionable nuisance if it causes physical<br />

damage.<br />

- If <strong>in</strong>terference occurs only once, <strong>the</strong>reby mak<strong>in</strong>g it an isolated <strong>in</strong>terference, <strong>the</strong><br />

pr<strong>in</strong>ciple is that <strong>the</strong> defendant will only found liable if <strong>the</strong>re is pre-exist<strong>in</strong>g dangerous<br />

states of affairs on his premises for which damage to <strong>the</strong> property is reasonably<br />

foreseeable.<br />

d. Malice<br />

The existence of malice may cause <strong>the</strong> defendant’s act to be unreasonable. This is not<br />

certa<strong>in</strong>ty <strong>in</strong> all cases <strong>and</strong> <strong>the</strong> facts of each case have to be considered. In <strong>the</strong> case Christie v.<br />

Davey, <strong>the</strong> pla<strong>in</strong>tiff was a music teacher who conducted music classes at her house. Her<br />

neighbour, <strong>the</strong> defendant, did not like <strong>the</strong> sounds from <strong>the</strong> musical <strong>in</strong>struments <strong>and</strong> <strong>in</strong> turn<br />

shouted, banged at <strong>the</strong> adjo<strong>in</strong><strong>in</strong>g walls, <strong>and</strong> clashed pots <strong>and</strong> pans whilst <strong>the</strong> pla<strong>in</strong>tiff was<br />

conduct<strong>in</strong>g her classes. The court found that <strong>the</strong> defendant was malicious <strong>in</strong> his action <strong>and</strong><br />

<strong>in</strong>junction was granted to <strong>the</strong> pla<strong>in</strong>tiff. Whichever type of damage is materialized, <strong>the</strong> pla<strong>in</strong>tiff<br />

must prove that <strong>the</strong>re has been substantial <strong>in</strong>terference.<br />

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3. DEFENCES IN NUISANCE<br />

The defences <strong>in</strong> nuisance consist of two types which are prescription <strong>and</strong> statutory<br />

authority. Statutory authority is applicable to both public <strong>and</strong> private nuisance. In <strong>the</strong> o<strong>the</strong>r<br />

h<strong>and</strong>, prescription is only applicable to private nuisance.<br />

1) Prescription<br />

A defence of prescription is applicable for private nuisance where a cont<strong>in</strong>uous<br />

<strong>in</strong>terference for a long period of time is a good defence. The defendant has to prove that <strong>the</strong><br />

<strong>in</strong>terference is actionable nuisance for <strong>the</strong> whole period <strong>and</strong> <strong>the</strong> pla<strong>in</strong>tiff <strong>the</strong>refore allowed <strong>in</strong><br />

<strong>the</strong> <strong>in</strong>terference to cont<strong>in</strong>uously occur. For example, <strong>in</strong> <strong>the</strong> case Sturges v. Bridgeman (1879)<br />

11 Ch D 852, <strong>the</strong> defendant had been carry<strong>in</strong>g on a confectionery bus<strong>in</strong>ess that <strong>in</strong>volved <strong>the</strong><br />

use of noisy equipment that created strong vibrations for more than 20 years. The doctor who<br />

owned <strong>the</strong> adjacent house was unable to use his newly-built consult<strong>in</strong>g room because of <strong>the</strong><br />

noise <strong>and</strong> vibration. It shows that this was an actionable nuisance that was not negated by<br />

prescription because <strong>the</strong> nuisance only started once <strong>the</strong> consult<strong>in</strong>g room was built. The time<br />

period commences not from <strong>the</strong> start of <strong>the</strong> act <strong>in</strong> general but from <strong>the</strong> start of it becom<strong>in</strong>g<br />

nuisance.<br />

2) Statutory authority<br />

If <strong>the</strong> defendant’s conduct was authorised by statutes, it is likely to provide a defence<br />

aga<strong>in</strong>st claims of nuisance. Some statutes specifically state that <strong>the</strong>y preclude <strong>the</strong> possibility<br />

of action for nuisance, for example <strong>the</strong> Civil Aviation Act 1982 provides that a claim cannot<br />

lie <strong>in</strong> nuisance or trespass <strong>in</strong> relation to aircraft fly<strong>in</strong>g over l<strong>and</strong>.<br />

4. DAMAGES AND REMEDIES IN NUISANCE<br />

Damage <strong>in</strong> nuisance cases are of two types which are damage to property <strong>and</strong>/or<br />

<strong>in</strong>terference to personal comfort. Usually, <strong>the</strong> remedies for damages <strong>in</strong> nuisance are <strong>in</strong>clud<strong>in</strong>g:<br />

i. The cost of re<strong>in</strong>statement<br />

ii. Pure economic loss <strong>in</strong> <strong>the</strong> form of <strong>the</strong> fall <strong>in</strong> <strong>the</strong> value of l<strong>and</strong> has been held to be<br />

recoverable,<br />

iii. An <strong>in</strong>junction to prevent nuisance from cont<strong>in</strong>u<strong>in</strong>g; <strong>and</strong><br />

iv. Monetary compensation.<br />

5. PROBLEM STATEMENT<br />

Ab<strong>and</strong>onment of tortuous responsibility by <strong>the</strong> contractors <strong>and</strong> <strong>the</strong> subcontractors may<br />

lead to <strong>the</strong> nuisance problem <strong>in</strong> <strong>the</strong> construction project such as noise <strong>and</strong> dust problem to its<br />

surround<strong>in</strong>g.<br />

6. DISCUSSION<br />

In construction <strong>in</strong>dustry, it is important for <strong>the</strong> developers <strong>and</strong> contractors to prevent<br />

nuisance from occurr<strong>in</strong>g dur<strong>in</strong>g construction. The common compla<strong>in</strong>ts of nuisance from<br />

construction sites which <strong>in</strong>clude:<br />

- Dust<br />

- Smoke from burn<strong>in</strong>g rubbish<br />

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- Noise <strong>and</strong> vibration from plant <strong>and</strong> mach<strong>in</strong>ery<br />

- Waste,<br />

- Lack of privacy, <strong>and</strong><br />

- Fumes from plant <strong>and</strong> mach<strong>in</strong>ery.<br />

There are few cases which specifically discuss <strong>the</strong> nuisance <strong>in</strong> construction <strong>in</strong>dustry<br />

especially related to construction site. The discussion regard<strong>in</strong>g law cases of nuisance <strong>in</strong><br />

construction are as follows:<br />

6.1 ANDREAE V. SELFRIDGE & CO. LTD. [1938]<br />

The pla<strong>in</strong>tiff was a hotel owner meanwhile <strong>the</strong> defendants were demolition contractor<br />

who were <strong>in</strong> <strong>the</strong> course of demolish<strong>in</strong>g property near <strong>the</strong> pla<strong>in</strong>tiff’s hotel. The defendants<br />

were held liable for caus<strong>in</strong>g an excessive amount of dust <strong>and</strong> noise (Bradbury, 1978).<br />

6.1.1 Discussion<br />

Some nuisances may be tolerable <strong>and</strong> acceptable however <strong>in</strong> this case <strong>the</strong>y had cause<br />

stress <strong>and</strong> discomfort or <strong>in</strong>convenience to pla<strong>in</strong>tiff that adversely affects <strong>the</strong> health <strong>and</strong> quality<br />

of life of pla<strong>in</strong>tiff <strong>and</strong> his customers. Besides that, <strong>the</strong> pla<strong>in</strong>tiff could suffer damages or loss of<br />

customers due to excessive amount of dust <strong>and</strong> noise cause by <strong>the</strong> defendants. Therefore, it is<br />

<strong>the</strong> responsibility of defendants to avoid nuisance from occurr<strong>in</strong>g before any construction<br />

beg<strong>in</strong>s. The nuisance can be m<strong>in</strong>imized through proper precaution by develop<strong>in</strong>g dust<br />

management plan or noise management plan at plann<strong>in</strong>g stage before construction commence.<br />

Besides that it is necessary for <strong>the</strong> contractor to <strong>in</strong>form <strong>the</strong> residents near <strong>the</strong> construction site<br />

before start<strong>in</strong>g <strong>the</strong> construction while constantly <strong>in</strong>form<strong>in</strong>g <strong>the</strong> residents about activities that<br />

will take place <strong>and</strong> <strong>the</strong> approximate times of <strong>the</strong> activity dur<strong>in</strong>g construction stage.<br />

6.2 HO SIEW CHOONG V. ON-KWARD REALTY SDN BHD & ANOR [2000]<br />

The pla<strong>in</strong>tiff who was <strong>the</strong> owner of an apartment A-2-5 which situated <strong>in</strong> a resort<br />

known as Bayu Beach Resort Port Dickson had claimed that <strong>the</strong> defendants had cut off <strong>the</strong><br />

water supply. The first defendant was <strong>the</strong> developer of <strong>the</strong> resort while <strong>the</strong> second defendant<br />

was appo<strong>in</strong>ted by <strong>the</strong> first defendant to manage <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong> common properties, facilities<br />

<strong>and</strong> services of <strong>the</strong> resort which consisted of three blocks. Thus, <strong>the</strong> pla<strong>in</strong>tiff now requests <strong>the</strong><br />

defendants to reconnect <strong>the</strong> water supply to <strong>the</strong> apartment <strong>and</strong> restra<strong>in</strong>ed <strong>the</strong> defendants from<br />

shutt<strong>in</strong>g off <strong>the</strong> water supply to <strong>the</strong> apartment as long as <strong>the</strong> pla<strong>in</strong>tiff makes full payments of<br />

his apportioned share of <strong>the</strong> water charges to <strong>the</strong> apartment. It was held that <strong>the</strong> defendants<br />

were liable for caus<strong>in</strong>g <strong>in</strong>convenience <strong>and</strong> distress to <strong>the</strong> pla<strong>in</strong>tiff due to <strong>in</strong>terfer<strong>in</strong>g with <strong>the</strong><br />

enjoyment of property by cutt<strong>in</strong>g off <strong>the</strong> water supply. The pla<strong>in</strong>tiff was awarded RM1,<br />

000.00 as compensation to <strong>the</strong> damages that has suffered by pla<strong>in</strong>tiff.<br />

6.2.1 Discussion<br />

Private nuisance is describes as <strong>in</strong>terference with a person’s use or enjoyment of l<strong>and</strong><br />

or property or some right over, or <strong>in</strong> connection with it (l.J.,1945). In Hunter v. Canary<br />

Wharf, <strong>the</strong>re are three ma<strong>in</strong> forms of private nuisance are been identified which were<br />

encroachment on a neighbour’s l<strong>and</strong>, physical <strong>in</strong>jury to a neighbour’s l<strong>and</strong> <strong>and</strong> substantial<br />

<strong>in</strong>terference with a neighbour’s quiet enjoyment of his l<strong>and</strong>. In <strong>the</strong> above case, <strong>the</strong> pla<strong>in</strong>tiff<br />

has suffered difficulty <strong>and</strong> discomfort for a certa<strong>in</strong> time due to defendants’ act. It is <strong>the</strong><br />

responsibility of <strong>the</strong> second defendant to <strong>in</strong>form or give notice prior to <strong>the</strong> pla<strong>in</strong>tiff before<br />

shutt<strong>in</strong>g off <strong>the</strong> water supply to <strong>the</strong> apartment. This could provide adequate time for <strong>the</strong><br />

pla<strong>in</strong>tiff to f<strong>in</strong>d better alternative or solution. Besides that, <strong>the</strong> first defendant is responsible to<br />

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<strong>in</strong>form <strong>the</strong> second defendant that <strong>the</strong>re was occupant liv<strong>in</strong>g at <strong>the</strong> apartment <strong>in</strong> <strong>the</strong> resort.<br />

Therefore, <strong>the</strong> second defendant should develop efficient plann<strong>in</strong>g <strong>and</strong> schedul<strong>in</strong>g while<br />

manag<strong>in</strong>g <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g common properties, facilities <strong>and</strong> services of <strong>the</strong> resort before<br />

start<strong>in</strong>g <strong>the</strong> work. The second defendant should take certa<strong>in</strong> precautions before commence of<br />

<strong>the</strong> work to prevent <strong>in</strong>convenience to <strong>the</strong> pla<strong>in</strong>tiff <strong>and</strong> to stop <strong>the</strong> problem regard<strong>in</strong>g nuisance<br />

cont<strong>in</strong>uously from happen<strong>in</strong>g.<br />

6.3 UDA HOLDINGS BHD. V. KOPERASI PASARAYA<br />

MALAYSIA BHD. [2007]<br />

In this case, <strong>the</strong>re were three appeals aga<strong>in</strong>st <strong>the</strong> decision of <strong>the</strong> trial judge before <strong>the</strong><br />

court. The first appeal was by Urban Development Authority (UDA), whilst <strong>the</strong> second <strong>and</strong><br />

third appeals were from Dewan B<strong>and</strong>araya Kuala Lumpur (DBKL) <strong>and</strong> <strong>the</strong> Government of<br />

Malaysia. The respondent was co-operative societies operat<strong>in</strong>g a supermarket with customers<br />

ma<strong>in</strong>ly from its members consist<strong>in</strong>g of about 6000 <strong>in</strong>dividual members <strong>and</strong> 50 co-operative<br />

societies with <strong>the</strong> products sold at <strong>the</strong> supermarket were basically foodstuff <strong>and</strong> household<br />

goods. The ma<strong>in</strong> entrance to <strong>the</strong> supermarket was a road where 35 park<strong>in</strong>g bays were located.<br />

That road proved to be very convenient to <strong>the</strong> customers of <strong>the</strong> respondent’s supermarket for<br />

purposes of load<strong>in</strong>g <strong>and</strong> unload<strong>in</strong>g passengers <strong>and</strong> goods to <strong>the</strong>ir vehicles. The respondent<br />

claimed damages for public nuisance because <strong>the</strong> appeals caused a portion of that road to be<br />

closed to all traffic to construct 76 stalls at that road to relocate unlicensed hawkers who had<br />

earlier occupied a piece of l<strong>and</strong> owned by UDA <strong>in</strong> which UDA <strong>in</strong>tended to construct a multistorey.<br />

The closure of <strong>the</strong> road was supposedly for two years. However, it was only re-opened<br />

to public after five years. Dur<strong>in</strong>g <strong>the</strong> period, <strong>the</strong> respondent’s supermarket bus<strong>in</strong>ess suffered<br />

badly. The appeals (UDA Hold<strong>in</strong>gs, DBKL <strong>and</strong> <strong>the</strong> Government of Malaysia) were liable<br />

under <strong>the</strong> cause of action for public nuisance. However, public policy dem<strong>and</strong>ed that DBKL<br />

be exempted from liability for pure economic loss. S<strong>in</strong>ce UDA was not a public body, <strong>the</strong><br />

protection offered to DBKL did not apply to UDA Hold<strong>in</strong>gs. UDA Hold<strong>in</strong>gs was <strong>the</strong>refore<br />

liable to <strong>the</strong> respondent for public nuisance. Meanwhile, <strong>the</strong> respondent succeeded <strong>in</strong> its claim<br />

for damages <strong>in</strong> <strong>the</strong> sum of RM23, 743,157.00 with <strong>in</strong>terest.<br />

6.3.1 Discussion<br />

In Attorney-General v PYA Quarries Ltd [1957] stated that public nuisance occurs<br />

when a person causes a nuisance which endangers <strong>the</strong> health, property or comfort of <strong>the</strong><br />

public generally or obstructs <strong>the</strong> public <strong>in</strong> <strong>the</strong> exercise of <strong>the</strong>ir rights. Public nuisance is a<br />

crime while a private nuisance is only a tort (Rogers, 1994). Based on case above, due to acts<br />

of <strong>the</strong> three appellants to close <strong>the</strong> road <strong>in</strong> a busy commercial area for more than five years<br />

clearly causes <strong>the</strong> collapse of <strong>the</strong> supermarket’s bus<strong>in</strong>ess <strong>and</strong> <strong>in</strong>convenience to <strong>the</strong> respondent,<br />

<strong>the</strong> customers of <strong>the</strong> respondent <strong>and</strong> <strong>the</strong> users of that road generally. The respondent suffer<br />

huge damage <strong>and</strong> loss as <strong>the</strong> supermarket’s bus<strong>in</strong>ess depended completely on <strong>the</strong> customers<br />

who were used to park<strong>in</strong>g <strong>the</strong>ir cars at <strong>the</strong> park<strong>in</strong>g bays on <strong>the</strong> road for <strong>the</strong> purpose of load<strong>in</strong>g<br />

<strong>and</strong> unload<strong>in</strong>g foodstuff <strong>and</strong> household goods purchased from <strong>the</strong> supermarket. Therefore,<br />

UDA, DBKL <strong>and</strong> <strong>the</strong> Government of Malaysia are ordered by <strong>the</strong> court to bear <strong>the</strong> damages<br />

equally. The UDA Hold<strong>in</strong>gs should relocate ano<strong>the</strong>r place <strong>in</strong>stead of that road for <strong>the</strong><br />

construction of 76 stalls at that road for unlicensed hawkers had occupied a piece of l<strong>and</strong><br />

owned by UDA. Besides that UDA Hold<strong>in</strong>gs should plan properly before construct<strong>in</strong>g <strong>the</strong><br />

stalls <strong>and</strong> should take extra precaution to prevent delay <strong>in</strong> construction of <strong>the</strong> projects by<br />

appo<strong>in</strong>t<strong>in</strong>g competent consultant <strong>and</strong> contractor, has adequate f<strong>in</strong>ancial facilities, efficient<br />

plann<strong>in</strong>g <strong>and</strong> schedul<strong>in</strong>g etc.<br />

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6.4 HOARE & CO. V. MCALPHINE [1923]<br />

The defendants were <strong>in</strong> <strong>the</strong> process of prepar<strong>in</strong>g a build<strong>in</strong>g site. Dur<strong>in</strong>g <strong>the</strong> course of<br />

<strong>the</strong> work <strong>the</strong>y had to drive a number of piles <strong>in</strong>to <strong>the</strong> ground. The vibrations caused by this<br />

work damaged an ancient hotel belong<strong>in</strong>g to <strong>the</strong> pla<strong>in</strong>tiffs situated at <strong>the</strong> o<strong>the</strong>r side of <strong>the</strong> road<br />

from where <strong>the</strong> defendants were work<strong>in</strong>g. It was held that <strong>the</strong> defendants were liable under<br />

<strong>the</strong> pr<strong>in</strong>ciple <strong>in</strong> Ryl<strong>and</strong>s v. Fletcher (Bradbury, 1978).<br />

6.4.1 Discussion<br />

In this case, <strong>the</strong> defendant will be liable of fault even though <strong>the</strong>re was no actionable<br />

of trespass, nuisance or negligent on <strong>the</strong> defendant’s part. This is apply<strong>in</strong>g under <strong>the</strong> pr<strong>in</strong>ciple<br />

<strong>in</strong> Ryl<strong>and</strong>s v. Fletcher.<br />

Blackburn J <strong>in</strong> <strong>the</strong> court of Exchequer Chamber (1866) stated that "<strong>the</strong> person who<br />

for his own purpose br<strong>in</strong>gs on his l<strong>and</strong>s […] anyth<strong>in</strong>g likely to do mischief if it escapes, must<br />

keep it at his peril <strong>and</strong> is prima facie answerable for all <strong>the</strong> damage which is <strong>the</strong> natural<br />

consequence of its escape."<br />

Liability under this rule is strict. It is no defence that <strong>the</strong> th<strong>in</strong>g escaped without <strong>the</strong><br />

defendant’s willful act, default or neglect or even that he had no knowledge of its existence.<br />

The only defences available to such an escape would be vis major or to show that it was due<br />

to some fault of <strong>the</strong> pla<strong>in</strong>tiff (or a third person). The decision <strong>in</strong> this l<strong>and</strong>mark case created a<br />

new tort. Besides that, pile driv<strong>in</strong>g, jack-hammers, explosives <strong>and</strong> heavy trucks <strong>and</strong><br />

equipment can do a tremendous amount of damage to <strong>the</strong> build<strong>in</strong>gs, homes <strong>and</strong> residences <strong>in</strong><br />

a neighborhood. The noise, <strong>the</strong> vibrations <strong>and</strong> <strong>the</strong> shak<strong>in</strong>g can be extremely frustrat<strong>in</strong>g.<br />

Damages from <strong>the</strong>se activities can be mild to severe, from aggravation <strong>and</strong> emotional distress<br />

to actually compromis<strong>in</strong>g <strong>the</strong> structure <strong>and</strong> <strong>in</strong>tegrity of one's home <strong>and</strong> possessions.<br />

Therefore, <strong>the</strong> defendants should take extra precaution before beg<strong>in</strong>s <strong>the</strong> works <strong>and</strong> develop a<br />

noise management plan for construction noise dur<strong>in</strong>g plann<strong>in</strong>g stage.<br />

CONCLUSION<br />

Nuisance is <strong>the</strong> branch of <strong>the</strong> law of tort concerned with ‘protection of environment’.<br />

Nuisance refers to anyth<strong>in</strong>g that causes offense, <strong>in</strong>terruption of enjoyment, annoyance, or<br />

possible trouble, damage, or <strong>in</strong>jury. Nuisances are divided <strong>in</strong>to private nuisance <strong>and</strong> public<br />

nuisance. Accord<strong>in</strong>g to Rogers (1994) public nuisance is a crime while private nuisance is<br />

only a tort. Private nuisance focuses around <strong>in</strong>terference with l<strong>and</strong> or property that stems from<br />

neighbor<strong>in</strong>g l<strong>and</strong> or property. Public nuisance is a nuisance that takes place <strong>in</strong> an area that it<br />

creates a nuisance to <strong>the</strong> general public which <strong>in</strong>cludes that <strong>in</strong>terferes with <strong>the</strong> rights, comfort,<br />

or safety of o<strong>the</strong>rs, maybe by creat<strong>in</strong>g a disturbance <strong>in</strong> a public area, block<strong>in</strong>g a public<br />

sidewalk, or perform<strong>in</strong>g o<strong>the</strong>r behaviors that disturb <strong>the</strong> welfare of surround<strong>in</strong>g people <strong>in</strong><br />

general <strong>and</strong> etc. Construction <strong>in</strong>dustry could not avoid nuisances. However, it is essential for<br />

<strong>the</strong> contractor to take extra precaution before commencement of <strong>the</strong> project <strong>in</strong> order to<br />

m<strong>in</strong>imize nuisance <strong>in</strong> construction site. The common compla<strong>in</strong>ts of nuisance from<br />

construction sites are dust, smoke from burn<strong>in</strong>g rubbish, noise <strong>and</strong> vibration from plant <strong>and</strong><br />

mach<strong>in</strong>ery, waste, lack of privacy <strong>and</strong> fumes from plant <strong>and</strong> mach<strong>in</strong>ery. There are four cases<br />

that have been discussed related to construction <strong>in</strong>dustry which are Andreae v. Selfridge &<br />

Co. Ltd. [1938], Ho Siew Choong v. On-Kward Realty Sdn Bhd & Anor [2000], Uda<br />

Hold<strong>in</strong>gs Bhd. v. Koperasi Pasaraya Malaysia Bhd. [2007] <strong>and</strong> Hoare & Co. v. McAlph<strong>in</strong>e<br />

[1923. Often <strong>the</strong> grounds on which public nuisance arise are very similar to private nuisance.<br />

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The ma<strong>in</strong> difference between public nuisance <strong>and</strong> private nuisance is that for public nuisance<br />

anyone affected can compla<strong>in</strong> whereas private nuisance can only be used to protect private<br />

proprietary <strong>in</strong>terests. In private nuisance <strong>the</strong> pla<strong>in</strong>tiff had to have an <strong>in</strong>terest <strong>in</strong> <strong>the</strong> l<strong>and</strong><br />

affected while <strong>in</strong> public nuisance <strong>the</strong> pla<strong>in</strong>tiff need to have no <strong>in</strong>terest <strong>in</strong> l<strong>and</strong> may recover for<br />

<strong>in</strong>jury to <strong>the</strong> person or property. Nuisance is one of way for <strong>the</strong> <strong>in</strong>dividual to secure peaceful<br />

from external <strong>in</strong>terference <strong>and</strong> play an important role to uphold an <strong>in</strong>dividual’s <strong>in</strong>terest <strong>in</strong> a<br />

quiet life.<br />

REFERENCES<br />

1. Bradbury, P.L. (1978). Cases <strong>and</strong> Statutes on Tort. Second edition. London : Sweet<br />

<strong>and</strong> Maxwell; 20-34.<br />

2. Francis Moor (2011). Plann<strong>in</strong>g for nuisance: A review of <strong>the</strong> effects of <strong>the</strong> Plann<strong>in</strong>g<br />

Act 2008 on <strong>the</strong> statutory authority defence <strong>in</strong> <strong>the</strong> UK", International Journal of Law<br />

<strong>in</strong> <strong>the</strong> Built Environment, 3 (1): 65 – 82.<br />

3. Huss<strong>in</strong>, A. & Abdul Rashid, A. (2000). Aspek Undang-Undang Tort dalam Projek<br />

Pemb<strong>in</strong>aan. Pulau P<strong>in</strong>ang, Malaysia: Universiti Sa<strong>in</strong>s Malaysia, pp.35-40.<br />

4. James, P.S. & Brown ,. J.L. (1978). General Pr<strong>in</strong>ciples of <strong>the</strong> Law of Torts. London:<br />

Butterworth & Co. (Publisher) Ltd.<br />

5. Rogers, W.V.H. (1994). W<strong>in</strong>field <strong>and</strong> Jolowicz on Tort. Fourteenth edition. London:<br />

Sweet <strong>and</strong> Maxwell; pp. 400-442.<br />

6. Talib, N. (2003). Law of Torts <strong>in</strong> Malaysia. Petal<strong>in</strong>g Jaya: Sweet & Maxwell.<br />

Abdullah, N.C. (2004). Questions <strong>and</strong> Answers on Malaysian Courts, Statutes, Cases<br />

<strong>and</strong> Contract, Tort, <strong>and</strong> Crim<strong>in</strong>al Law. Petal<strong>in</strong>g Jaya: International Law Book Series.<br />

7. Wikipedia (2012). Tort. Retrieved March 20, 2012, from<br />

http://en.wikipedia.org/wiki/Tort<br />

8. Yeats, I., Giliker, P., & Luckham, M. (2005). Law of Tort. London: University of<br />

London Press.<br />

9. - Yell, M.L. (February 1999). What Are Tort Laws. Retrieved March 20, 2012, from<br />

http://cecp.air.org/<strong>in</strong>teract/authoronl<strong>in</strong>e/february99/2.htm<br />

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ROLE AND EFFECT OF STOCK EXCHANGE ON THE GROWTH OF<br />

INVESTMENT AND ECONOMIC DEVELOPMENT RESULTING FROM STOCK<br />

MARKET EFFECTS ON BANKING AND MONETARY SYSTEM<br />

Hamid Reza Izadi<br />

Chabahar Maritime University, Iran<br />

Maryam Izadi<br />

Economic Expert - Bank of Industry & M<strong>in</strong>e, Tehran, Iran<br />

ABSTRACT<br />

About role <strong>and</strong> effect of stock exchange on <strong>the</strong> growth of <strong>in</strong>vestment <strong>and</strong> economic<br />

development result<strong>in</strong>g from stock market effects on bank<strong>in</strong>g <strong>and</strong> monetary system, has been<br />

confessed that <strong>the</strong>se is long term relationship separately <strong>and</strong> conjo<strong>in</strong>ed way. This mutual<br />

relationship between economic growth <strong>and</strong> stock market development <strong>in</strong> short term <strong>in</strong> some<br />

countries is a k<strong>in</strong>d of one-way relationship from stock exchange on <strong>the</strong> economical growth.<br />

Formation <strong>and</strong> <strong>in</strong>tegration of monetary <strong>and</strong> f<strong>in</strong>ance markets is important <strong>in</strong> <strong>in</strong>vestment flow,<br />

stock market can be used as tool <strong>in</strong> <strong>the</strong> formation of <strong>the</strong>se f<strong>in</strong>ance markets <strong>and</strong> economic<br />

development as a result of that. In spite of positive relationship between stock market<br />

development <strong>in</strong>dices <strong>and</strong> economic growth <strong>in</strong> <strong>the</strong> world, because of underdevelopment <strong>and</strong><br />

lack of <strong>in</strong>tegrated market <strong>and</strong> correct control of stock f<strong>in</strong>ancial resources <strong>in</strong> Iran, effect of this<br />

relationship is less on economic growth <strong>and</strong> monetary market than bank<strong>in</strong>g system granted<br />

credits to private section, but we should pay attention that <strong>the</strong>re is direct relationship between<br />

formation <strong>and</strong> <strong>in</strong>tegration of monetary <strong>and</strong> f<strong>in</strong>ance markets <strong>and</strong> <strong>in</strong>vestments, rate of <strong>in</strong>flation,<br />

f<strong>in</strong>ancial development, economic growth that we can <strong>in</strong>crease most of companies <strong>and</strong><br />

<strong>in</strong>dustries <strong>in</strong>vestment by collect<strong>in</strong>g, plann<strong>in</strong>g <strong>and</strong> control of <strong>the</strong>se technical resources.<br />

stock market, f<strong>in</strong>ancial resources, economic growth<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE ECONOMIC APPROACH OF HU, AN CAPITAL THEORY AND<br />

EFFECTIVENESS OF EDUCATION<br />

Ioana - Julieta Josan;<br />

University of Bucharest; Ph.D. Student at <strong>the</strong> National Institute of Economic<br />

Research”Cost<strong>in</strong> C. Kiritescu”<br />

ABSTRACT<br />

The human capital <strong>the</strong>ory is <strong>the</strong> base of many important concepts of modern<br />

<strong>economics</strong> <strong>and</strong> offers one of <strong>the</strong> ma<strong>in</strong> explanations for <strong>the</strong> differences <strong>in</strong> pay <strong>and</strong> earn<strong>in</strong>gs by<br />

age <strong>and</strong> occupation, for unequal <strong>in</strong>cidence of unemployment by professions, contribut<strong>in</strong>g also<br />

to politic decisions regard<strong>in</strong>g <strong>the</strong> allocation of resources for education <strong>and</strong> qualification <strong>in</strong><br />

relation to o<strong>the</strong>r factors. The importance attributed to human capital, but also <strong>the</strong> critics<br />

raised over time to <strong>the</strong> human capital concept were several reasons enough to submit <strong>the</strong><br />

attention on a study upon <strong>the</strong> analysis of <strong>the</strong> <strong>the</strong>ories of human capital over time <strong>and</strong> of<br />

<strong>in</strong>vestment <strong>in</strong> education <strong>in</strong> terms of its efficiency.<br />

The purpose of this paper is to highlight <strong>the</strong> contributions made to <strong>the</strong> human capital<br />

<strong>the</strong>ory from <strong>the</strong> perspective of economic importance of education start<strong>in</strong>g with <strong>the</strong> analysis of<br />

<strong>the</strong> <strong>in</strong>itial human capital model (developed by Becker) <strong>and</strong> highlight<strong>in</strong>g throughout <strong>the</strong> paper<br />

<strong>the</strong> ma<strong>in</strong> developments <strong>and</strong> criticisms that important economy <strong>the</strong>oreticians brought to <strong>the</strong><br />

human capital.<br />

Key words: human capital, education, labor market, <strong>in</strong>vestment, efficiency<br />

1. INTRODUCTION<br />

The education <strong>and</strong> tra<strong>in</strong><strong>in</strong>g of human resources lays more than half a century <strong>in</strong> <strong>the</strong><br />

center of <strong>in</strong>terdiscipl<strong>in</strong>ary focus of governmental bodies <strong>and</strong> national <strong>and</strong> <strong><strong>in</strong>ternational</strong> NGOs.<br />

Research <strong>and</strong> <strong>economics</strong> had <strong>in</strong>cluded as a dist<strong>in</strong>ct specialization <strong>in</strong> <strong>the</strong> late 50's a new branch<br />

<strong>and</strong> discipl<strong>in</strong>e called education economy. Although <strong>the</strong> <strong>in</strong>fluence that education can have on<br />

human productivity has received <strong>and</strong> still stressed by classical economists, particularly Adam<br />

Smith, <strong>in</strong> <strong>the</strong>ir works is not found a coherent <strong>and</strong> detailed analysis to justify <strong>the</strong>ir claims. If<br />

we exclude <strong>the</strong> work <strong>and</strong> management studies (f<strong>in</strong>ancial - account<strong>in</strong>g) of educational<br />

<strong>in</strong>stitutions that have developed <strong>and</strong> have considerable experience <strong>in</strong> Western countries, <strong>the</strong><br />

new economic approach to education <strong>in</strong>cludes two major research topics:<br />

- The dem<strong>and</strong> of education analyzed <strong>and</strong> evaluated by human capital <strong>the</strong>ory;<br />

- The correlation between education, tra<strong>in</strong><strong>in</strong>g of labor <strong>and</strong> economic growth.<br />

Study<strong>in</strong>g <strong>the</strong>se issues has grown <strong>and</strong> exp<strong>and</strong>ed <strong>in</strong> <strong>the</strong> 60s, reach<strong>in</strong>g considerable importance<br />

<strong>in</strong> <strong>the</strong> 70s. Also, <strong>the</strong> phenomena of crisis accompanied by <strong>in</strong>creas<strong>in</strong>g budgetary constra<strong>in</strong>ts<br />

have produced additional dem<strong>and</strong> for studies <strong>and</strong> research regard<strong>in</strong>g optimal allocation of<br />

resources for education <strong>and</strong> search<strong>in</strong>g for more efficient ways of f<strong>in</strong>anc<strong>in</strong>g it. The growth <strong>and</strong><br />

persistence of unemployment have generated a certa<strong>in</strong> priority to <strong>the</strong> issue of labor education<br />

<strong>and</strong> cont<strong>in</strong>u<strong>in</strong>g education, retra<strong>in</strong><strong>in</strong>g of workers, <strong>in</strong>fluenc<strong>in</strong>g directly <strong>and</strong> <strong>in</strong>directly <strong>the</strong><br />

dem<strong>and</strong>, content, tim<strong>in</strong>g <strong>and</strong> pragmatism of <strong>the</strong> formal education. In present, pass<strong>in</strong>g through<br />

a new economic crisis, <strong>the</strong> actuality of this topic rema<strong>in</strong>s of major importance because <strong>the</strong><br />

human capital <strong>the</strong>ory could be <strong>the</strong> po<strong>in</strong>t of departure for politic decisions on resources<br />

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allocated for education <strong>and</strong> qualification. Moreover, European Union is <strong>the</strong> promoter of<br />

human capital development seen as an important factor for creat<strong>in</strong>g progress <strong>in</strong> human<br />

resource growth with<strong>in</strong> <strong>the</strong> European economy achiev<strong>in</strong>g a competitive advantage <strong>in</strong><br />

comparison with o<strong>the</strong>r economic powers. O<strong>the</strong>r countries, like Japan, have already spent large<br />

sums of money to <strong>in</strong>crease labor qualification <strong>and</strong> had already managed to become one of <strong>the</strong><br />

most important <strong>and</strong> competitive economies <strong>in</strong> <strong>the</strong> world.<br />

Thus, <strong>the</strong> core of economy education - human capital <strong>the</strong>ory - although it was subject<br />

to both criticism <strong>and</strong> contradictions as well as to extensions of <strong>the</strong> scope <strong>and</strong> content<br />

approaches, rema<strong>in</strong>s a topical issue which arouses <strong>in</strong>terest of both <strong>the</strong>orists <strong>and</strong> governments<br />

around <strong>the</strong> world. This paper will analyze <strong>the</strong> contributions of human capital <strong>the</strong>ory to<br />

economic importance for education - from <strong>in</strong>itial analysis of <strong>the</strong> human capital model<br />

(developed by Becker) <strong>and</strong> throughout <strong>the</strong> paper highlight<strong>in</strong>g <strong>the</strong> ma<strong>in</strong> developments <strong>and</strong><br />

criticisms that important economy <strong>the</strong>oreticians brought to <strong>the</strong> <strong>in</strong>itial model.<br />

2. LITERATURE REVIEW<br />

The concept of human capital is attributed to Theodore Schultz, <strong>the</strong>oretical<br />

developments around this concept dates from <strong>the</strong> 60s <strong>and</strong> are related connected to <strong>the</strong> author<br />

contributions above mentioned to which it is added <strong>the</strong> contribution of Gary Becker <strong>and</strong> Jacob<br />

M<strong>in</strong>cer.<br />

However, <strong>the</strong> core of th<strong>in</strong>k<strong>in</strong>g related to human capital is much older: Jean Bod<strong>in</strong> said<br />

that “<strong>the</strong>re is no greater wealth than people "<strong>and</strong> Adam Smith, <strong>in</strong> Chapter 10 of Book I, “The<br />

Wealth of Nations" shows that" <strong>the</strong> <strong>in</strong>dividual who was educated by a significant expense of<br />

time <strong>and</strong> work has necessary to perform an activity that will reimburse <strong>the</strong> cost of his tra<strong>in</strong><strong>in</strong>g,<br />

with an ord<strong>in</strong>ary <strong>in</strong>come at least equal to <strong>the</strong> capital for <strong>the</strong> same value ". It can be easily<br />

observed that <strong>the</strong> assimilation of education with an <strong>in</strong>vestment <strong>and</strong> of <strong>the</strong> <strong>in</strong>dividual prepare<br />

with a form of human capital is obvious, but this idea has not been resumed analytically<br />

deeper by Smith or his successors.<br />

Among o<strong>the</strong>r references less complex, but significant to economic importance of<br />

education, we can remember Benjam<strong>in</strong> Frankl<strong>in</strong> who stated that "an <strong>in</strong>vestment <strong>in</strong> knowledge<br />

br<strong>in</strong>gs <strong>the</strong> best profit" or John Stuart Mill who argued that <strong>the</strong> return to development is rapid<br />

only when <strong>the</strong> population is allowed to use <strong>the</strong> same knowledge <strong>and</strong> skills <strong>the</strong>y had before.<br />

At <strong>the</strong> early of twentieth century, Irv<strong>in</strong>g Fisher developed a <strong>the</strong>ory that considers as<br />

capital any stock resources lead<strong>in</strong>g to <strong>the</strong> birth of future <strong>in</strong>come, pav<strong>in</strong>g <strong>the</strong> way to consider<br />

tra<strong>in</strong>ed people along with construction of mach<strong>in</strong>es, as <strong>in</strong>vestments.<br />

The <strong>in</strong>fluence of Alfred Marshall - who even thought that <strong>in</strong> terms of abstract<br />

th<strong>in</strong>k<strong>in</strong>g, human assimilation with a form of capital is fully justified <strong>and</strong> logical, but supported<br />

by based analyzes applied to this concept, may rema<strong>in</strong> without results because of <strong>in</strong>tangible<br />

tra<strong>in</strong><strong>in</strong>g activities - was felt <strong>and</strong> was even driven to a stagnation of economic <strong>the</strong>ory renewal<br />

of education.<br />

Spectacular <strong>in</strong>crease <strong>in</strong> <strong>the</strong> needs of specialists for different professions, generated by<br />

technical <strong>and</strong> technological developments led also to <strong>the</strong> restructur<strong>in</strong>g of general knowledge<br />

essential for most jobs; vocational tra<strong>in</strong><strong>in</strong>g started <strong>in</strong>creas<strong>in</strong>gly to become <strong>and</strong> considered as<br />

an <strong>in</strong>vestment. Naisbitt affirms that <strong>in</strong> transition from <strong>in</strong>dustrialized economy based on hightech<br />

economy, skilled labor is required for high technology. Qualification to ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong><br />

operat<strong>in</strong>g systems based on high technology has become as important as <strong>the</strong> qualifications<br />

necessary for <strong>the</strong>ir design. Therefore, <strong>the</strong> issue of <strong>in</strong>vestment <strong>in</strong> human capital today is a<br />

concern for all countries compet<strong>in</strong>g for progress <strong>and</strong> prosperity, but more so, for <strong>the</strong> countries<br />

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<strong>in</strong> transition to market economy. Given <strong>the</strong> general trend of <strong>in</strong>creas<strong>in</strong>g dem<strong>and</strong> for more<br />

educated labor <strong>in</strong> all <strong>in</strong>dustries <strong>and</strong> highly qualified staff, <strong>the</strong> <strong>in</strong>vestment <strong>in</strong> human capital is<br />

strategic for any country that seeks to create a knowledge economy. Thus, growth can be seen<br />

<strong>in</strong> contemporary societies, besides <strong>the</strong> existence of o<strong>the</strong>r traditional factors, as be<strong>in</strong>g directly<br />

conditioned by <strong>the</strong> public education. At <strong>the</strong> macroeconomic level, <strong>in</strong> recent decades, no<br />

country has achieved a susta<strong>in</strong>ed period of development without hav<strong>in</strong>g <strong>in</strong>vested substantial<br />

amounts <strong>in</strong> <strong>the</strong> labor force <strong>and</strong> <strong>the</strong> quantitative evaluation of its contribution to economic<br />

growth <strong>and</strong> development, <strong>the</strong> most important role was assigned to <strong>the</strong> <strong>in</strong>vestment <strong>in</strong> human<br />

capital (Becker).<br />

3. THE HUMAN CAPITAL THEORY AND THE EFFECTIVENESS OF<br />

EDUCATION<br />

3.1. THE INITIAL MODEL OF HUMAN CAPITAL<br />

In <strong>the</strong> early 60's Gary Becker developed his <strong>the</strong>ory from a model whose key<br />

assumption was that education <strong>in</strong>creases <strong>the</strong> productivity of its owner. This hypo<strong>the</strong>sis was<br />

completely new <strong>in</strong> relation to <strong>the</strong> content of <strong>the</strong> dom<strong>in</strong>ant economic analysis because<br />

education was considered an <strong>in</strong>vestment <strong>in</strong> humans.<br />

The new optic <strong>in</strong>duced new hectic discussions <strong>and</strong> controversies especially with <strong>the</strong> Marxist<br />

economists. In relation to <strong>the</strong> neoclassical <strong>the</strong>ory, Becker's conception was fully compatible as<br />

followers <strong>the</strong> human capital resumed <strong>the</strong> hypo<strong>the</strong>sis of compensation <strong>in</strong> <strong>the</strong> marg<strong>in</strong>al balance<br />

productivity of factors, br<strong>in</strong>g<strong>in</strong>g <strong>in</strong>to question <strong>the</strong> mobility regard<strong>in</strong>g <strong>the</strong> market requirements.<br />

The competition has, at least <strong>the</strong>oretically, as a result <strong>the</strong> equalization of price <strong>and</strong> of<br />

productivity factor <strong>in</strong> all areas <strong>and</strong> doma<strong>in</strong>s of its use. This means that differences <strong>in</strong><br />

productivity <strong>and</strong> <strong>the</strong>refore earn<strong>in</strong>gs between <strong>in</strong>dividuals cannot result <strong>in</strong> a steady state, but<br />

only <strong>in</strong> <strong>the</strong>ir productive capacities.<br />

Human capital <strong>the</strong>ory argues that it is possible to create <strong>and</strong> amplify <strong>the</strong> differences between<br />

<strong>in</strong>dividuals by <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> tra<strong>in</strong><strong>in</strong>g <strong>and</strong> education.<br />

From this concept result two major conclusions: first - <strong>the</strong> <strong>the</strong>ory of <strong>the</strong> distribution <strong>in</strong>come<br />

<strong>and</strong> second - choice of <strong>the</strong> studies, respectively, dem<strong>and</strong> for education.<br />

a) The simple model of earn<strong>in</strong>gs aris<strong>in</strong>g from human capital <strong>the</strong>ory is as follows:<br />

Ci =f (Qni,Ei) (1)<br />

Where:<br />

Ci = earn<strong>in</strong>gs for <strong>in</strong>dividual I;<br />

QNi = <strong>in</strong>nate characteristics,”<strong>the</strong> natural qualities of <strong>the</strong> <strong>in</strong>dividual”;<br />

Ei = education <strong>and</strong> productive characteristics acquired through <strong>the</strong> human <strong>in</strong>vestment.<br />

Of course <strong>in</strong> practice <strong>the</strong>re are many o<strong>the</strong>r factors that <strong>in</strong>fluence <strong>in</strong>dividual earn<strong>in</strong>gs;<br />

<strong>the</strong> economy is nei<strong>the</strong>r stationary nor mechanical, be<strong>in</strong>g constantly subjected to unbalanced<br />

factors. Basically if we analyze <strong>the</strong> evolution of <strong>the</strong> <strong>in</strong>come over <strong>the</strong> past century, we see a<br />

tremendous <strong>in</strong>crease <strong>in</strong> differences between regions <strong>and</strong> geographies, countries, <strong>in</strong>dustries <strong>and</strong><br />

professions, <strong>the</strong> differences can be highlighted from one country to ano<strong>the</strong>r <strong>and</strong> with<strong>in</strong> each<br />

national economy. These differences are much higher than those <strong>in</strong> education, <strong>in</strong>struction <strong>and</strong><br />

tra<strong>in</strong><strong>in</strong>g; Practically, <strong>the</strong> differences between <strong>in</strong>come - ei<strong>the</strong>r <strong>the</strong>y are determ<strong>in</strong>ed on <strong>the</strong><br />

national average (GDP per capita) or on <strong>the</strong> average hourly wage, monthly or yearly - grow,<br />

while <strong>the</strong> gap <strong>in</strong> education (average number of school years per <strong>in</strong>dividual, <strong>the</strong> number of<br />

graduates of various forms of education - primary, secondary or higher) is much smaller <strong>and</strong><br />

has a decreas<strong>in</strong>g trend.<br />

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The human capital <strong>the</strong>ory seeks to justify <strong>the</strong> <strong>in</strong>come gap between <strong>in</strong>dividuals,<br />

enrich<strong>in</strong>g <strong>the</strong> neoclassical <strong>the</strong>ory of distribution <strong>and</strong> provid<strong>in</strong>g a simple economic explanation<br />

for <strong>the</strong> variation of <strong>in</strong>dividual earn<strong>in</strong>gs.<br />

b) As for <strong>the</strong> second conclusion, concern<strong>in</strong>g <strong>the</strong> choice of tra<strong>in</strong><strong>in</strong>g, education <strong>and</strong><br />

dem<strong>and</strong> for education, consider<strong>in</strong>g education as an <strong>in</strong>vestment will lead to a system of<br />

thought <strong>and</strong> of action <strong>in</strong> a more pragmatic way. Each <strong>in</strong>dividual will seek to optimize<br />

<strong>the</strong> return of <strong>in</strong>vestment <strong>in</strong> education or to cont<strong>in</strong>ue <strong>the</strong>ir studies as long as such an<br />

<strong>in</strong>vestment rate of return will rema<strong>in</strong> superior to o<strong>the</strong>r alternatives. The model of<br />

dem<strong>and</strong> for education beg<strong>in</strong>s with a comparison of studies costs with <strong>the</strong> anticipated<br />

growth additional earn<strong>in</strong>gs. Simplified, if we consider that <strong>the</strong> <strong>in</strong>vestment takes a<br />

frame of time, it may be noted:<br />

Where:<br />

C is <strong>the</strong> cost of studies;<br />

Δyj is <strong>the</strong> difference between expected net earn<strong>in</strong>gs due to <strong>in</strong>vestments <strong>in</strong> education <strong>and</strong> net<br />

earn<strong>in</strong>gs without <strong>the</strong> <strong>in</strong>vestment <strong>in</strong> education, <strong>in</strong> <strong>the</strong> phase j;<br />

r is <strong>the</strong> rate for return of <strong>in</strong>vestment, <strong>and</strong> n is <strong>the</strong> number of years (duration) of work<strong>in</strong>g life.<br />

In o<strong>the</strong>r words it is sufficient to compare <strong>the</strong> anticipated <strong>in</strong>ternal rate of return for one<br />

additional year of studies with alternative <strong>in</strong>vestments of <strong>the</strong> same size to realize if it is<br />

convenient to whe<strong>the</strong>r to cont<strong>in</strong>ue or discont<strong>in</strong>ue <strong>the</strong> studies; designed <strong>in</strong> this way, <strong>the</strong> human<br />

capital model is a <strong>the</strong>ory of education dem<strong>and</strong>.<br />

This model determ<strong>in</strong>es a meritocratic system as <strong>the</strong> most talented <strong>in</strong>dividuals are<br />

motivated to get <strong>the</strong> long-term <strong>and</strong>/or most difficult studies; <strong>the</strong> more an <strong>in</strong>dividual will have<br />

a higher <strong>in</strong>tellectual level, <strong>the</strong> education costs will be lower because it will progress more<br />

rapidly than o<strong>the</strong>rs to achieve <strong>the</strong> same level of knowledge <strong>and</strong> performance, accumulat<strong>in</strong>g<br />

more human capital at <strong>the</strong> same time. The return rate <strong>in</strong> such cases is bigger because <strong>the</strong> cost<br />

of education is lower <strong>and</strong> <strong>the</strong> profits out of <strong>the</strong> knowledge <strong>and</strong> human capital accumulated are<br />

higher.<br />

Both <strong>the</strong> model of earn<strong>in</strong>gs <strong>and</strong> <strong>the</strong> dem<strong>and</strong> for education have been highly contested.<br />

The debate though resulted <strong>in</strong> <strong>the</strong> enrichment of human capital <strong>the</strong>ory.<br />

3.1.1. The ma<strong>in</strong> criticisms of <strong>the</strong> <strong>in</strong>itial <strong>the</strong>ory of human capital<br />

Even if compared with <strong>the</strong> traditional <strong>the</strong>ory of distribution, <strong>the</strong> human capital <strong>the</strong>ory<br />

approach was of real progress; practically its explanatory power rema<strong>in</strong>ed low. If <strong>the</strong> average<br />

correlation can be observed, sometimes very high, between <strong>the</strong> level of tra<strong>in</strong><strong>in</strong>g, education<br />

<strong>and</strong> <strong>in</strong>come, it cannot conv<strong>in</strong>c<strong>in</strong>gly highlight <strong>the</strong> dispersion of <strong>in</strong>comes for <strong>in</strong>dividuals that<br />

have <strong>the</strong> same duration <strong>and</strong> content of tra<strong>in</strong><strong>in</strong>g. The mark<strong>in</strong>g differences <strong>in</strong> earn<strong>in</strong>gs are<br />

expla<strong>in</strong>ed by variables related only to <strong>the</strong> proportion of 20-50%. The two variables - QN <strong>and</strong><br />

E – from <strong>the</strong> previous relation (1) expla<strong>in</strong> conjugate <strong>the</strong> differentiation of <strong>the</strong> ga<strong>in</strong> without<br />

determ<strong>in</strong><strong>in</strong>g how each is due.<br />

Use of <strong>in</strong>telligence tests (Qj) as objective measure of <strong>in</strong>nate ability to succeed <strong>in</strong><br />

school <strong>and</strong> professionally is challenged by psychologists who claim that Qj evolves with age<br />

<strong>and</strong> it is correlated with social status <strong>and</strong> orig<strong>in</strong>.<br />

The <strong>the</strong>ory of separation of human capital from <strong>in</strong>herent natural qualities developed by<br />

Denison (Denison, 1964) tested by additional variables (fa<strong>the</strong>r's profession, rank student <strong>in</strong><br />

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class to <strong>the</strong> previous level of education) <strong>and</strong> o<strong>the</strong>r authors have only served to highlight that<br />

as <strong>the</strong> number of variables count <strong>in</strong>creases, <strong>the</strong> <strong>in</strong>fluence of education tends to decrease.<br />

In addition to operational weaknesses of <strong>in</strong>itial human capital <strong>the</strong>ory <strong>the</strong>re have been<br />

challenged also its hypo<strong>the</strong>ses.<br />

The key hypo<strong>the</strong>sis of <strong>the</strong> <strong>the</strong>ory - <strong>in</strong>creas<strong>in</strong>g productivity by <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> level of<br />

education - it was attacked both directly <strong>and</strong> <strong>in</strong>directly (through <strong>the</strong> organization <strong>and</strong> function<br />

of <strong>the</strong> market):<br />

The Filter Theory, which dates from <strong>the</strong> early '70s, <strong>in</strong> variations of different authors as<br />

Arrow, Taubman, Wales (Arrow, 1973), argues that education does not add anyth<strong>in</strong>g to <strong>the</strong><br />

productive characteristics of <strong>in</strong>dividuals, it contributes only to highlight certa<strong>in</strong> characteristics<br />

- <strong>in</strong>telligence, perseverance, ability to work, sense of discipl<strong>in</strong>e, appreciated by <strong>the</strong> productive<br />

system.<br />

On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> Attitudes Theory states that <strong>the</strong> what productive device is<br />

requir<strong>in</strong>g mass workers is primarily <strong>the</strong> ability to <strong>in</strong>tegrate <strong>in</strong>to <strong>the</strong> division of labor based on<br />

<strong>the</strong> shar<strong>in</strong>g of tasks <strong>and</strong> strong hierarchical control; <strong>in</strong> o<strong>the</strong>r words, it requires to act <strong>in</strong><br />

conformity, obedience, acceptance <strong>and</strong> docility for <strong>the</strong> group work <strong>and</strong> control. Secondary<br />

school is organized <strong>in</strong> <strong>the</strong> way to develop such attitudes, but on higher levels, its function is<br />

changed to prepare leaders - managers <strong>and</strong> <strong>in</strong>novators.<br />

Sociologists, <strong>in</strong> turn, have developed <strong>the</strong> Theory of Reproduction; <strong>the</strong> analysis is<br />

ma<strong>in</strong>ly focused on <strong>the</strong> way <strong>the</strong> school was used to perpetuate <strong>the</strong> <strong>in</strong>equalities to which are<br />

assigned <strong>the</strong> skills <strong>and</strong>, respectively, <strong>the</strong> Theory of <strong>in</strong>equality of opportunities.<br />

The hypo<strong>the</strong>sis of <strong>the</strong>se approaches susta<strong>in</strong> that <strong>the</strong> productive system <strong>and</strong> education system<br />

evolve each by its own rules. The democratization / generalization of education have noth<strong>in</strong>g<br />

to do with socio-occupational mobility <strong>and</strong> <strong>in</strong>come equality.<br />

Quite important <strong>in</strong> recent years are <strong>the</strong> studies which analyze education <strong>and</strong> tra<strong>in</strong><strong>in</strong>g <strong>in</strong><br />

<strong>the</strong> context of labor market evolution.<br />

Above all, everyone has <strong>the</strong> natural <strong>and</strong> acquired characteristics. Between <strong>the</strong> natural,<br />

<strong>the</strong> race (sk<strong>in</strong> color), gender <strong>and</strong> nationality cannot be changed through education.<br />

Competition between <strong>in</strong>dividuals for employment <strong>and</strong> jobs gives great importance to labor<br />

market dem<strong>and</strong>. In this respect, <strong>the</strong> model of competition for employment proposed by Lester<br />

Thurow (Thurow, 1975) stated for <strong>the</strong> first time that productivity - is a characteristic of jobs<br />

<strong>and</strong> not workers - radically contradict<strong>in</strong>g <strong>the</strong> basic assumption of <strong>the</strong> <strong>the</strong>ory of human capital;<br />

here, it is also analyzed <strong>the</strong> dist<strong>in</strong>ction between <strong>in</strong>ternal <strong>and</strong> external labor markets look<strong>in</strong>g at<br />

<strong>the</strong> careers with<strong>in</strong> <strong>the</strong> company.<br />

The author dist<strong>in</strong>guishes two types of <strong>in</strong>dividual adaptation: to <strong>the</strong> company <strong>and</strong> to <strong>the</strong><br />

organization <strong>and</strong> its management <strong>in</strong> workplace (post); <strong>in</strong> this context it is argued that often<br />

would be more efficient to promote exist<strong>in</strong>g employees with<strong>in</strong> <strong>the</strong> enterprise, ra<strong>the</strong>r than<br />

recruit an applicant outside <strong>the</strong> unit.<br />

Because often it is used <strong>the</strong> second solution, <strong>the</strong> tra<strong>in</strong><strong>in</strong>g becomes a selection criteria,<br />

even if <strong>the</strong> tra<strong>in</strong><strong>in</strong>g is too general <strong>in</strong> relation to <strong>the</strong> specific requirements of a specific job;<br />

<strong>in</strong>dividual tra<strong>in</strong><strong>in</strong>g is more adaptable <strong>and</strong> responsive <strong>and</strong> it’s <strong>the</strong> only way appreciated that<br />

allows <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> access market access, use <strong>and</strong> potential wage improvement.<br />

The l<strong>in</strong>k between education <strong>and</strong> economy, <strong>the</strong> relations between education - tra<strong>in</strong><strong>in</strong>g<br />

<strong>and</strong> employment, are also analyzed <strong>in</strong> terms of labor market segmentation (Ca<strong>in</strong>, 1976).<br />

Accord<strong>in</strong>g to this analysis, <strong>the</strong>re isn’t s<strong>in</strong>gle labor market, but relatively impermeable<br />

markets <strong>in</strong> relation to each o<strong>the</strong>r - <strong>the</strong> primary market of stable <strong>and</strong> well paid jobs, divided<br />

<strong>in</strong>to two sub segments:<br />

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<strong>the</strong> superior segment of jobs requir<strong>in</strong>g capacity for <strong>in</strong>novation, autonomy <strong>and</strong><br />

discretion,<br />

<strong>the</strong> <strong>in</strong>ferior segment of jobs with medium skilled workers <strong>in</strong> large companies or<br />

government - market where wages are relatively high <strong>and</strong> where <strong>the</strong> trade unions play<br />

an important role <strong>in</strong> negotiat<strong>in</strong>g wage scales <strong>and</strong> work<strong>in</strong>g conditions.<br />

Secondary segment – group<strong>in</strong>g <strong>the</strong> jobs paid worse require little skill <strong>and</strong> a strong<br />

external mobility. In o<strong>the</strong>r words, <strong>the</strong> tra<strong>in</strong><strong>in</strong>g level plays a different role on each segment; <strong>the</strong><br />

access is determ<strong>in</strong>ed by o<strong>the</strong>r factors.<br />

These approaches have been disproved by empirical research that proved <strong>the</strong> existence<br />

of an <strong>in</strong>tense mobility between secondary <strong>and</strong> primary segment of <strong>the</strong> labor market.<br />

Integrat<strong>in</strong>g young people <strong>in</strong>to some k<strong>in</strong>d of market <strong>and</strong> career is, accord<strong>in</strong>g to recent research<br />

studies, due to professional progress, <strong>and</strong> <strong>the</strong> characteristics of firms <strong>and</strong> employment policies<br />

sometimes have a larger impact than professional trajectory.<br />

A number of authors, with <strong>the</strong> <strong>in</strong>stitutional approach th<strong>in</strong>k<strong>in</strong>g, are start<strong>in</strong>g from <strong>the</strong><br />

idea that labor market policies are structured by companies. Individuals, however, will act<br />

under <strong>the</strong> impulse of <strong>the</strong>ir own constra<strong>in</strong>ts <strong>and</strong> those of <strong>the</strong> enterprises.<br />

In <strong>the</strong> pure <strong>the</strong>ory of human capital, <strong>the</strong> dem<strong>and</strong> for education depends, like any <strong>in</strong>vestment,<br />

by compar<strong>in</strong>g costs with benefits. Expected return rate is even higher as <strong>the</strong> <strong>in</strong>dividual has<br />

higher <strong>in</strong>tellectual capacities, as <strong>the</strong>y reduce cost <strong>and</strong> <strong>in</strong>crease human capital accumulation <strong>in</strong><br />

<strong>the</strong> same range of studies.<br />

We may conclude that <strong>the</strong> school would have to rule meritocracy, that <strong>the</strong> most<br />

talented have to pass through <strong>the</strong> longest <strong>and</strong> most difficult educational programs, but <strong>the</strong><br />

equally talented <strong>in</strong>dividuals will pass only <strong>the</strong> usual educational program etc..<br />

Such a conclusion was disproved by <strong>the</strong> empirical research <strong>and</strong> observations. The fact that<br />

subjects with more modest social orig<strong>in</strong> leave school early <strong>and</strong> tend to choose paths where <strong>the</strong><br />

yield of <strong>the</strong> studies is relatively low, is not necessarily expla<strong>in</strong>ed by human capital model, <strong>the</strong><br />

same is true of geographic disparities <strong>in</strong> rates of pay.<br />

Underst<strong>and</strong><strong>in</strong>g <strong>the</strong> patterns of market education rema<strong>in</strong>s a subject not only<br />

<strong>in</strong>sufficient, but also relatively easy to dispute. So, for example, regard<strong>in</strong>g <strong>the</strong> dem<strong>and</strong> for<br />

education, formal economic logic advances <strong>the</strong> follow<strong>in</strong>g hypo<strong>the</strong>ses:<br />

c) Education is a required only for <strong>in</strong>vestment purposes; this hypo<strong>the</strong>sis does not meet<br />

even <strong>the</strong> analysis of education as a "commodity", <strong>in</strong>itially undertaken by human<br />

capital <strong>the</strong>orists. Schultz, for example, admitted that it can "require" education as an<br />

<strong>in</strong>vestment good - <strong>in</strong> order to <strong>in</strong>crease future earn<strong>in</strong>gs by mobiliz<strong>in</strong>g resources today -<br />

whe<strong>the</strong>r susta<strong>in</strong>able commodity - to <strong>in</strong>crease future satisfactions (learn<strong>in</strong>g to<br />

appreciate <strong>the</strong> cultural heritage , w<strong>in</strong>n<strong>in</strong>g friends) or current commodity, because <strong>the</strong>y<br />

appreciate <strong>the</strong> advantages <strong>and</strong> attractions of student life(Schultz, 1963). If so, <strong>the</strong><br />

expected return rate could not expla<strong>in</strong>, by itself, <strong>the</strong> decisions on education;<br />

d) The dem<strong>and</strong> for education does not depend on <strong>the</strong> offer; <strong>the</strong> model implicitly assumes<br />

that <strong>the</strong> offer is ei<strong>the</strong>r homogeneous or that <strong>the</strong> applicant "choose" <strong>the</strong> education<br />

<strong>in</strong>stitution, <strong>in</strong> terms <strong>the</strong> cost of education <strong>and</strong> skill <strong>the</strong> applicant has. However, it is<br />

clear that <strong>the</strong> offer is not homogeneous, even <strong>in</strong> centralized systems of public<br />

education <strong>and</strong> that <strong>in</strong>stitutions have a decision <strong>in</strong> select<strong>in</strong>g students; on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>,<br />

<strong>the</strong> offer is <strong>in</strong>fluenc<strong>in</strong>g <strong>the</strong> dem<strong>and</strong>.<br />

The critics of <strong>the</strong> "pure" <strong>the</strong>ory of human capital generated by <strong>the</strong> counter-response efforts by<br />

some authors considered <strong>the</strong>mselves as belong<strong>in</strong>g to <strong>the</strong> school of this <strong>the</strong>ory.<br />

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3.1.2. The developed Human Capital Theory<br />

Theoretical developments raised from appeals <strong>and</strong> criticism from different directions<br />

<strong>and</strong> trends of thought, socio - psychological, legal <strong>and</strong> political aimed primarily <strong>the</strong> dem<strong>and</strong><br />

for education seen as a commodity <strong>in</strong>tegrated <strong>in</strong> overall dem<strong>and</strong> (Eicher <strong>and</strong> Levy, 1979).<br />

Accord<strong>in</strong>g to this approach, expla<strong>in</strong>ed upon <strong>the</strong> example of higher education, when a student<br />

decides to enroll <strong>in</strong> a university he seeks for benefits <strong>and</strong> rewards <strong>in</strong> <strong>the</strong> immediate future.<br />

It is <strong>the</strong> eligibility model – where <strong>the</strong> student’s behavior is analyzed <strong>in</strong> terms of eligibility of<br />

two markets - which <strong>in</strong> advanced societies are reserved for a m<strong>in</strong>ority - <strong>the</strong> market "quality of<br />

life" <strong>and</strong> market ”elite„.<br />

In <strong>the</strong> latter market are <strong>in</strong>cluded all present <strong>and</strong> future consumption goods, which<br />

probably will be accessible if <strong>the</strong> students get <strong>the</strong> graduation: wages supplements, status <strong>and</strong><br />

luxury goods. Quality of life has no market price; it is <strong>the</strong> student's leisure, meet<strong>in</strong>gs, search<br />

for partners etc. These elements of quality of life are available for those who have entered <strong>in</strong>to<br />

active life <strong>and</strong> work at full time level. The student will try to maximize <strong>the</strong> total utility of<br />

three types of goods: <strong>the</strong> future goods that he will get due pass<strong>in</strong>g through university,<br />

commodity products that he can buy dur<strong>in</strong>g <strong>the</strong> learn<strong>in</strong>g period if he works with remuneration<br />

or through <strong>the</strong> family support <strong>and</strong> <strong>in</strong>tangible supplies attached to student life.<br />

There could be assumed that future benefits are dependent on <strong>the</strong> time allocated to <strong>the</strong><br />

learn<strong>in</strong>g, <strong>and</strong> advantages of free time are determ<strong>in</strong>ed <strong>and</strong> used to earn <strong>the</strong> money to improve<br />

<strong>the</strong> quality of consumption.<br />

If benefits are reduced or uncerta<strong>in</strong> <strong>in</strong> <strong>the</strong> future - because of ris<strong>in</strong>g unemployment of<br />

graduates or reduced wages dur<strong>in</strong>g <strong>the</strong> crisis, <strong>and</strong> <strong>the</strong> present benefits are not visibly affected,<br />

it is possible a non reduc<strong>in</strong>g dem<strong>and</strong> for education <strong>and</strong> a greater emphasis on <strong>the</strong> current<br />

situation (young people will use less time study<strong>in</strong>g <strong>and</strong> more to benefit from <strong>the</strong> quality of<br />

student life).<br />

This optic expla<strong>in</strong>s <strong>in</strong> part why <strong>the</strong> numbers of students is not reduced dur<strong>in</strong>g <strong>the</strong><br />

economic crisis.<br />

For develop<strong>in</strong>g countries <strong>and</strong> especially for Romania, even if for 20 years <strong>the</strong><br />

economy is <strong>in</strong> deep recession <strong>in</strong> which unemployment has become a steady social <strong>and</strong><br />

economic risk <strong>and</strong> <strong>the</strong> specialists salaries (particularly <strong>in</strong> <strong>the</strong> public sector) are extremely low,<br />

numbers of students is <strong>in</strong> constant growth.<br />

Motivation dem<strong>and</strong> for higher education seems to be <strong>in</strong> contradiction with <strong>the</strong><br />

domestic labor market; <strong>in</strong> fact, young people opt for higher education <strong>in</strong>stead of becom<strong>in</strong>g<br />

unemployed after graduation of <strong>the</strong> high school, rely<strong>in</strong>g on future growth, economic recovery<br />

or migration.<br />

It is clear that <strong>the</strong> alternative of be<strong>in</strong>g a student <strong>and</strong> not unemployed is more attractive,<br />

creat<strong>in</strong>g a privileged social status <strong>and</strong> elim<strong>in</strong>at<strong>in</strong>g, at least temporarily, <strong>the</strong> risk of<br />

unemployed, marg<strong>in</strong>alized <strong>and</strong> socially excluded status. Such state will lead to higher costs<br />

for family <strong>and</strong> even to society, costs which have no def<strong>in</strong>ite prospect of recovery.<br />

In case of migration, <strong>the</strong> costs to society from <strong>the</strong> public budget will rema<strong>in</strong> a lost<br />

<strong>in</strong>vestment. This are <strong>the</strong> money for rich countries provided for free form poor or emergent<br />

countries.<br />

In Western literature related to <strong>the</strong> education <strong>and</strong> <strong>the</strong> economy it is provided also a<br />

model of arbitrage between efficiency <strong>and</strong> risk (M<strong>in</strong>gat <strong>and</strong> Eicher, 1982). This model<br />

contradicts <strong>the</strong> <strong>the</strong>oretical predictions of human capital to equal educational skills, <strong>the</strong> authors<br />

noted, <strong>the</strong>re is systematic differences <strong>in</strong> <strong>the</strong> choice of higher education based on social orig<strong>in</strong>.<br />

Young people with a modest f<strong>in</strong>ancial status are less frequently enrolled <strong>in</strong> higher education<br />

system. When <strong>the</strong>y are exercis<strong>in</strong>g this option, <strong>the</strong>y choose an”average„ light specialization,<br />

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where <strong>the</strong>y consider <strong>the</strong>y have more chances to graduate. This would expla<strong>in</strong> <strong>the</strong><br />

consideration of <strong>the</strong> risk of failure; <strong>in</strong> o<strong>the</strong>r words, <strong>the</strong> cost of studies is compared with <strong>the</strong><br />

expected return of <strong>in</strong>vestment from <strong>the</strong> education <strong>and</strong> <strong>the</strong> risk of not achiev<strong>in</strong>g <strong>the</strong> graduation.<br />

Only reasonable chances of success <strong>in</strong> a professional pathway will determ<strong>in</strong>e enrollment of<br />

students <strong>in</strong> certa<strong>in</strong> specializations, after an auto selection. The cost of education is higher for<br />

those without <strong>the</strong> necessary f<strong>in</strong>ancial resources <strong>and</strong> would have to resort to loans, <strong>the</strong> same<br />

cost <strong>the</strong> same consequences for those who would borrow. It is possible that for some<br />

reimbursement rates <strong>the</strong> numbers will exceed <strong>the</strong> expected additional earn<strong>in</strong>gs.<br />

3.2. INVESTMENT IN EDUCATION<br />

The study of education as an <strong>in</strong>vestment was completed with analyzes of behavior<br />

<strong>in</strong>fluence on <strong>the</strong> <strong>in</strong>dividuals. From <strong>the</strong> cost of education <strong>and</strong> its laws of evolution, economists<br />

have started to consider <strong>the</strong> education as an <strong>in</strong>dustry produc<strong>in</strong>g goods which value is often<br />

extremely difficult to measure. Also, if <strong>the</strong> <strong>in</strong>itial analyzes were focused on dem<strong>and</strong>, <strong>the</strong>n it<br />

was shifted to conjugation <strong>and</strong> convergence necessary to offer <strong>the</strong> research operation of <strong>the</strong><br />

educational system as a whole. There was also made a crucial shift from external to <strong>the</strong><br />

<strong>in</strong>ternal efficiency of education.<br />

Along with <strong>the</strong> deepen<strong>in</strong>g of human capital <strong>the</strong>ory <strong>the</strong>re were developed numerous<br />

researches regard<strong>in</strong>g a new issue, generically called family economy. This branch of<br />

<strong>economics</strong>, although it is relatively autonomous, conta<strong>in</strong>s a number of convergences with <strong>the</strong><br />

<strong>the</strong>ory of human capital <strong>and</strong> particularly with education, as a reference po<strong>in</strong>t that <strong>in</strong>fluences<br />

<strong>the</strong> consumption behavior of households. This was an attempt to show that education affects<br />

not only <strong>the</strong> manufacturer's productivity, but also <strong>the</strong> <strong>in</strong>tangible productivity <strong>and</strong> its<br />

consumption. In addition, education is a variable that <strong>in</strong>fluences quantity <strong>and</strong> quality of<br />

human capital; quantitatively differentiat<strong>in</strong>g <strong>the</strong> number of children of families by parental<br />

education level <strong>and</strong> qualitatively - that better educated families have fewer children, but more<br />

tra<strong>in</strong>ed. In addition, higher level education of mo<strong>the</strong>rs is <strong>the</strong> most effective way to reduce<br />

fertility <strong>and</strong> <strong>the</strong> birth rate, especially <strong>in</strong> develop<strong>in</strong>g overcrowded countries. How education is<br />

never free for <strong>the</strong> family, parents will limit even more <strong>the</strong> tra<strong>in</strong><strong>in</strong>g that will ensure <strong>the</strong> more<br />

<strong>the</strong> family is <strong>in</strong>creas<strong>in</strong>g its number. This approach allowed <strong>the</strong> cont<strong>in</strong>uation <strong>and</strong> deepen<strong>in</strong>g of<br />

<strong>in</strong>vestment – <strong>in</strong>tegration relations. The costs are borne by parents <strong>and</strong> <strong>the</strong> benefits of that<br />

<strong>in</strong>vestment will return to <strong>the</strong>ir children. In o<strong>the</strong>r words, it is a susta<strong>in</strong>able growth model. On<br />

<strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, human capital <strong>the</strong>ory is <strong>in</strong>terested <strong>in</strong> private total costs that have to pay a<br />

person who wants to pursue a higher education <strong>in</strong>stitution. Total private costs are classified by<br />

economist G. Becker <strong>in</strong> two types of costs: direct <strong>and</strong> <strong>in</strong>direct. Total costs <strong>in</strong>clude direct<br />

private tuition, subsistence expenses, expenses for books <strong>and</strong> o<strong>the</strong>r materials. People entered<br />

<strong>in</strong> a form of higher education earn less than if <strong>the</strong>y were part of <strong>the</strong> workforce entirely, as<br />

expected earn<strong>in</strong>gs are an <strong>in</strong>direct cost of school<strong>in</strong>g. Student’s earn<strong>in</strong>gs while <strong>in</strong> school are<br />

usually lower than if not attend<strong>in</strong>g a school because <strong>the</strong>y cannot work as much or as regularly<br />

as an employed person. The difference between what <strong>the</strong> student might w<strong>in</strong> <strong>and</strong> what he is<br />

w<strong>in</strong>n<strong>in</strong>g while study<strong>in</strong>g is an <strong>in</strong>direct cost of school<strong>in</strong>g.<br />

Therefore, <strong>the</strong> amount depends on <strong>the</strong> anticipated number of hours spent at school <strong>and</strong><br />

<strong>the</strong> chance of f<strong>in</strong>d<strong>in</strong>g a part time job, a job with flexible hours or a seasonal job. Also, Becker<br />

noted that <strong>the</strong> anticipated amount is <strong>in</strong>fluenced by ano<strong>the</strong>r determ<strong>in</strong>ant which consists of:<br />

work<strong>in</strong>g conditions, age, race <strong>and</strong> sex. The <strong>in</strong>direct costs vary over time <strong>and</strong> across<br />

demographic groups than <strong>the</strong> direct costs.<br />

In education, not only <strong>the</strong> cost is important but also <strong>the</strong> mode of fund<strong>in</strong>g <strong>and</strong><br />

resources. In <strong>the</strong> '60s, rapid economic growth <strong>in</strong> developed countries provided relatively<br />

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abundant f<strong>in</strong>ancial resources <strong>and</strong> better use of <strong>the</strong>m rema<strong>in</strong>ed a problem that was not a<br />

priority. Gradually, as dem<strong>and</strong> for education tended to grow very quickly, it began to show<br />

pressure on budgets <strong>and</strong> have brought to <strong>the</strong> forefront of research <strong>the</strong> problem unitary costs of<br />

education.<br />

Currently, education systems are funded primarily - sometimes almost total – by <strong>the</strong><br />

public power from <strong>the</strong> public funds, but economic <strong>the</strong>ory does not recommend full public<br />

fund<strong>in</strong>g ra<strong>the</strong>r than <strong>in</strong> <strong>the</strong> case of pure public goods - subject to non exclusion pr<strong>in</strong>ciple. S<strong>in</strong>ce<br />

<strong>the</strong> potential dem<strong>and</strong> for education is higher than <strong>the</strong> number of places or facilities offered, it<br />

cannot practice <strong>the</strong> pr<strong>in</strong>ciple of non exclusion <strong>and</strong> <strong>the</strong>refore it does not represent a”pure<br />

public good„.<br />

The budget constra<strong>in</strong>ts raise <strong>the</strong> problem of optimal allocation of resources <strong>and</strong><br />

fund<strong>in</strong>g on <strong>the</strong> performance of educational services. As <strong>in</strong> developed countries, <strong>the</strong> pr<strong>in</strong>ciple<br />

of free primary <strong>and</strong> secondary education <strong>in</strong> public <strong>in</strong>stitutions is still <strong>in</strong>tangible, economic<br />

research has been focused on higher education f<strong>in</strong>anc<strong>in</strong>g. With regards to <strong>the</strong>se aspects, <strong>the</strong>re<br />

cannot be ignored <strong>the</strong> fact that, under <strong>the</strong> pressure of social dem<strong>and</strong>, <strong>the</strong> higher education<br />

budget has a rapidly grow<strong>in</strong>g trend <strong>and</strong> quasi - <strong>in</strong>tegral public fund<strong>in</strong>g of this type of<br />

education represents an <strong>in</strong>come redistribution from poor to rich because at this level <strong>the</strong> social<br />

<strong>in</strong>equalities access is particularly evident.<br />

Studies of <strong>the</strong> education fund<strong>in</strong>g often produced descriptive results, compar<strong>in</strong>g<br />

methods used by different countries, <strong>the</strong> European solutions compared to <strong>the</strong> U.S. <strong>and</strong> Japan.<br />

Optimal fund<strong>in</strong>g was <strong>in</strong>itially addressed by analyz<strong>in</strong>g <strong>the</strong> redistributive effects of higher<br />

education. Concomitantly <strong>the</strong>re are studied <strong>the</strong> problems of efficiency <strong>and</strong> fairness,<br />

dem<strong>and</strong><strong>in</strong>g <strong>the</strong> <strong>in</strong>crease of tuition fees <strong>and</strong> scholarships reform. It is suggested more often to<br />

adopt <strong>the</strong> model of fund<strong>in</strong>g <strong>the</strong> student’s education through loans (ex. <strong>in</strong> United K<strong>in</strong>gdom).<br />

In develop<strong>in</strong>g countries, <strong>the</strong> size of <strong>the</strong> f<strong>in</strong>ancial crisis <strong>and</strong> <strong>in</strong>ternal <strong>and</strong> external public<br />

debt <strong>in</strong>creased <strong>the</strong> dem<strong>and</strong> for research on education fund<strong>in</strong>g. These studies were conducted<br />

mostly under <strong>the</strong> f<strong>in</strong>ancial pulse of <strong>the</strong> World Bank. These <strong>in</strong>volve <strong>the</strong> <strong>in</strong>troduction of<br />

reasonable fee for registration, reform<strong>in</strong>g scholarships; create credit market for education,<br />

development of private education, etc.<br />

CONCLUSIONS AND IMPLICATIONS<br />

The paper exam<strong>in</strong>ed <strong>the</strong> concept of human capital start<strong>in</strong>g from <strong>the</strong> <strong>in</strong>itial model of<br />

human capital <strong>and</strong> highlighted via criticism <strong>and</strong> subsequent developments <strong>the</strong> dimensions <strong>and</strong><br />

complex mean<strong>in</strong>gs attributed to <strong>the</strong> concept. The human capital <strong>the</strong>ory offers <strong>the</strong> grounds for<br />

<strong>the</strong> dem<strong>and</strong>, <strong>the</strong> cost <strong>and</strong> <strong>the</strong> f<strong>in</strong>anc<strong>in</strong>g of human capital. Thus, <strong>the</strong> <strong>in</strong>vestment <strong>in</strong> education <strong>in</strong><br />

terms of its effectiveness was ano<strong>the</strong>r important pillar that was developed <strong>in</strong> this paper. The<br />

problem of optimal allocation of <strong>the</strong> resources as well as <strong>the</strong> fund<strong>in</strong>g performance educational<br />

services was <strong>the</strong> first step, <strong>and</strong> <strong>the</strong>n, once with <strong>the</strong> manifestation of <strong>the</strong> economic crisis<br />

effects, <strong>the</strong> problems of efficiency <strong>and</strong> equity became key issues <strong>in</strong> <strong>the</strong> debate for both<br />

national authorities <strong>and</strong> <strong>the</strong> <strong>the</strong>orists <strong>in</strong> <strong>the</strong> field. These <strong>in</strong>volve <strong>the</strong> <strong>in</strong>troduction of reasonable<br />

fee for registration, reform<strong>in</strong>g scholarships <strong>and</strong> creation of credit market for education.<br />

Concerns for efficiency <strong>and</strong> equity represent <strong>the</strong> ma<strong>in</strong> topic if we consider that a poor nation<br />

<strong>in</strong> human capital (<strong>in</strong> education) will fail to be competitive <strong>in</strong> terms of economic growth. The<br />

literature reviews show that <strong>the</strong>re are reasonably strong evidences to show that <strong>the</strong> acquisition<br />

of human capital requires resources that poor people everywhere have difficulty acquir<strong>in</strong>g.<br />

Because <strong>the</strong>re are limited resources for human capital formation, especially <strong>in</strong> poor countries,<br />

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ways must be found to enable people to acquire <strong>the</strong>se resources <strong>and</strong> to use <strong>the</strong>m efficiently <strong>in</strong><br />

<strong>the</strong> production of knowledge <strong>and</strong> skills.<br />

This approach will be a start<strong>in</strong>g po<strong>in</strong>t for o<strong>the</strong>r studies <strong>in</strong> <strong>the</strong> field of human capital<br />

<strong>and</strong> economic development, especially for a fur<strong>the</strong>r <strong>in</strong>vestigation approach<strong>in</strong>g <strong>the</strong> situation of<br />

human capital <strong>in</strong> Romania.<br />

REFERENCES<br />

1. Kenneth Arrow, Higher education as a filter, <strong>in</strong> Journal of Public Economics no.2<br />

(1973), 193-216<br />

2. Gary Becker, Capitalul uman. O analiză teoretică și empirică cu referire special la<br />

educație (București: Editura All, 1997)<br />

3. Gary Becker, Comportamentul uman – o abordare economică (București: Editura<br />

ALL, 1994)<br />

4. Brian Becker <strong>and</strong> Stephan Hills, The Long Run Effect of Job Changes <strong>and</strong><br />

Unemployment among Male Teenagers, <strong>in</strong> Journal of Human Resources, vol. 18, nr. 2,<br />

pr<strong>in</strong>temps (1983), 197-212<br />

5. Mark Blaug, The Economics of Education <strong>and</strong> <strong>the</strong> Education of Economist (New<br />

York: New York University Press, 1987)<br />

6. Glen Ca<strong>in</strong>, Challenge of Segmented Labor Market Theories, Ortodox Theory: a<br />

Survey, Jurnal of Economic Literature, vol. 14 (1976)<br />

7. Cercetare cu privire la costurile „ascunse” d<strong>in</strong> educaţie ”Învățământul gratuit<br />

costă”, realised by Organizația Salvați Copiii (București, 2010)<br />

8. Date cheie priv<strong>in</strong>d educația europeană în anul 2009, Eurostat, accessed March 22,<br />

2012,http://eacea.ec.europa.eu/education/eurydice/documents/key_data_series/105RO.<br />

pdf<br />

9. Edward Denison, Le mesure de la contribution de l`enseignement (et du facteur<br />

residuel) a la croissance economique (Paris: OCDE, 1964)<br />

10. Jean Claude Eicher <strong>and</strong> Garboua Levy, Economique de l`education (Paris: Economica,<br />

1979)<br />

11. Jean Pierre Jarousse <strong>and</strong> Ala<strong>in</strong> M<strong>in</strong>gat, Un réexamen du modèle de ga<strong>in</strong>s de M<strong>in</strong>cer,<br />

<strong>in</strong> Revue Economique, vol. 11, nr. 2 (1986), 211-220<br />

12. Jean Pierre Jarousse, Formation, carrière et dualité du marché du travail, <strong>in</strong><br />

Communication aux journées de microéconomie aplpliquée (1987)<br />

13. John Stuart Mill, Pr<strong>in</strong>ciples of Political Economy with some of <strong>the</strong>ir application to<br />

social philosophy (London: Prker), 57<br />

14. Ala<strong>in</strong> M<strong>in</strong>gat, Essai sur le dem<strong>and</strong>e d`éducation (Dijon : Cahier De l` IREDU, 1977),<br />

n. 29<br />

15. Ala<strong>in</strong> M<strong>in</strong>gat <strong>and</strong> Jean Claude Eicher, Higher Education <strong>and</strong> Employment Market <strong>in</strong><br />

France <strong>in</strong> Higher Education, vol. 11, nr. 2 (1982,)<br />

16. Michelle Riboud, Accumulation du capital huma<strong>in</strong> (Paris : Economica, 1978)<br />

17. Theodore Schultz, The Economic Value of Education (New York: Columbia<br />

University Press, 1963)<br />

18. Theodore Schultz, Economics of <strong>the</strong> Family: Marriage, Children <strong>and</strong> Human Capital<br />

(Chicago: Chicago Press, 1974)<br />

19. Adam Smith, Avuţia naţiunilor (Buucrești: Editura Academiei Române, 1962)<br />

20. Michael Spencer, Job Market Signall<strong>in</strong>g, Quarterly Journal of Economics (1973),<br />

355-377<br />

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21. Christ<strong>in</strong>a Suciu, Investiţia în educaţie (București: Editura Economică, 2000)<br />

22. Paul Taubman <strong>and</strong> Terence Wales, Higher education Mental Ability <strong>and</strong> Screen<strong>in</strong>g, <strong>in</strong><br />

Journal od Political Economy (1973), 28-55<br />

23. Lester Thurow, Generat<strong>in</strong>g <strong>in</strong>equality: Mecanics of Distribution <strong>in</strong> <strong>the</strong> US Economy<br />

(New York: Basic Books, 1975)<br />

24. Peter Wiles, The correlation between Education <strong>and</strong> Earn<strong>in</strong>gs (London: Spr<strong>in</strong>ger,<br />

1974), 43-57<br />

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HOW FLEXICURE ARE NEW EU MEMBER STATES?<br />

Suzana Laporšek;<br />

University of Primorska<br />

Primož Dolenc;<br />

University of Primorska<br />

ABSTRACT<br />

The paper analyses <strong>the</strong> state of implementation of flexicurity policy components <strong>in</strong> <strong>the</strong><br />

NMS <strong>and</strong>, by us<strong>in</strong>g panel regression analysis, estimates <strong>the</strong> relationship between flexicurity<br />

policy components (i.e., employment protection legislation, expenditures for active<br />

employment policies, participation <strong>in</strong> lifelong learn<strong>in</strong>g <strong>and</strong> net replacement rate) <strong>and</strong> labour<br />

productivity <strong>and</strong> long-term unemployment. The empirical analysis showed that <strong>the</strong> labour<br />

markets <strong>in</strong> <strong>the</strong> NMS are, on overall, not more rigid than <strong>the</strong> labour markets <strong>in</strong> <strong>the</strong> EU-15,<br />

however problematic rema<strong>in</strong> low expenditure for active labour market policies, education <strong>and</strong><br />

social protection <strong>and</strong> low participation <strong>in</strong> lifelong learn<strong>in</strong>g. NMS must, accord<strong>in</strong>g to <strong>the</strong><br />

results of <strong>the</strong> panel l<strong>in</strong>ear regression, improve <strong>the</strong>ir performance <strong>in</strong> mentioned areas <strong>in</strong> order<br />

to improve <strong>the</strong>ir labour productivity <strong>and</strong> decrease long-term unemployment.<br />

Keywords: flexicurity, labour market, labour productivity, long-term unemployment,<br />

European Union.<br />

1. INTRODUCTION<br />

The concept of flexicurity promotes <strong>the</strong> idea of f<strong>in</strong>d<strong>in</strong>g <strong>the</strong> right balance between<br />

labour market flexibility <strong>and</strong> both employment <strong>and</strong> social security. It was first employed <strong>in</strong><br />

Ne<strong>the</strong>rl<strong>and</strong>s <strong>in</strong> <strong>the</strong> mid-1990s <strong>in</strong> <strong>the</strong> context of labour market reforms; however, today we<br />

often l<strong>in</strong>k it to Danish »golden triangle«. The Danish model comb<strong>in</strong>es a high degree of<br />

occupational <strong>and</strong> geographical job mobility due to low employment protection,<br />

comprehensive social security for <strong>the</strong> unemployed <strong>and</strong> active labour market programmes<br />

aimed at skill improvement <strong>and</strong> activation of unemployed (OECD 2004).<br />

As <strong>the</strong> idea of flexicurity is ga<strong>in</strong><strong>in</strong>g its importance with<strong>in</strong> <strong>the</strong> European Union (EU),<br />

this paper aims to study <strong>the</strong> level of implementation of flexicurity policies among <strong>the</strong> new EU<br />

Member States (NMS). Fur<strong>the</strong>rmore, <strong>the</strong> paper estimates <strong>the</strong> association between flexicurity<br />

policy components <strong>and</strong> real labour productivity <strong>and</strong> share of long-term unemployment <strong>in</strong> <strong>the</strong><br />

NMS. Namely, accord<strong>in</strong>g to <strong>the</strong> European Commission (2007a), flexicurity can provide an<br />

answer to <strong>the</strong> dilemma on how to ma<strong>in</strong>ta<strong>in</strong> <strong>and</strong> improve competitiveness while re<strong>in</strong>forc<strong>in</strong>g<br />

European social model.<br />

In order to exam<strong>in</strong>e <strong>the</strong> labour market situation <strong>and</strong> <strong>the</strong> level of implementation of<br />

flexicurity policy components <strong>in</strong> <strong>the</strong> NMS, we apply simple descriptive statistics. The<br />

relationship between employment protection legislation (EPL), active labour market policies<br />

(ALMPs), lifelong learn<strong>in</strong>g (LLL) <strong>and</strong> net replacement rates (NRR) (i.e., <strong>in</strong>dicators of<br />

flexicurity policy components) <strong>and</strong> labour productivity <strong>and</strong> long-term unemployment <strong>in</strong> <strong>the</strong><br />

NMS between 2005 <strong>and</strong> 2008 is assessed us<strong>in</strong>g panel regression analyses. The empirical<br />

analysis showed that <strong>the</strong> labour market <strong>in</strong> <strong>the</strong> NMS is, on average, not more rigid than <strong>in</strong> <strong>the</strong><br />

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EU-15 <strong>in</strong> terms of employment protection (except collective dismissal procedures),<br />

employment rigidity <strong>and</strong> NRR. A problem rema<strong>in</strong>s low expenditure for ALMPs toge<strong>the</strong>r with<br />

low participation of adults <strong>in</strong> LLL. Moreover, panel regression analysis showed that <strong>the</strong> level<br />

of expenditures for ALMP <strong>and</strong> participation <strong>in</strong> LLL positively associate with labour<br />

productivity <strong>and</strong> negatively with long-term unemployment. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, high EPL<br />

<strong>in</strong>dex lowers labour productivity <strong>and</strong> long-term unemployment.<br />

The paper cont<strong>in</strong>ues with an overview of literature on flexicurity <strong>and</strong> its potential<br />

relations with labour market outcomes <strong>and</strong> productivity <strong>in</strong> Section 2. Section 3 presents <strong>the</strong><br />

methodology <strong>and</strong> data, followed by <strong>the</strong> presentation of results of <strong>the</strong> empirical analysis <strong>in</strong><br />

Section 4. Section 5 concludes <strong>and</strong> gives policy implications.<br />

2. LITERATURE REVIEW<br />

2.1 THE STRATEGY OF FLEXICURITY IN THE EUROPEAN UNION<br />

The European Commission (2007a) def<strong>in</strong>ed flexicurity as an <strong>in</strong>tegrated strategy to<br />

enhance, at <strong>the</strong> same time, flexibility <strong>and</strong> security <strong>in</strong> <strong>the</strong> labour market. The latter should not<br />

be perceived as contradictory, but as complementary <strong>and</strong> mutually supportive. The rationale<br />

of flexicurity is <strong>the</strong>refore to <strong>in</strong>crease <strong>the</strong> adaptability of enterprises <strong>and</strong> workers <strong>in</strong> order to<br />

cope with quickly chang<strong>in</strong>g economic environment <strong>and</strong> to reduce labour market<br />

segmentation. The flexicurity approach can be designed <strong>and</strong> implemented across four policy<br />

components (European Commission 2007a): (i) flexible <strong>and</strong> reliable contractual<br />

arrangements; (ii) effective ALMPs; (iii) comprehensive LLL strategies; <strong>and</strong> (iv) modern<br />

social security systems.<br />

Economic analysis confirmed that <strong>the</strong>se four components can be mutually supportive,<br />

<strong>and</strong> improve employment, at-risk-of-poverty rates, <strong>and</strong> human capital (European Commission<br />

2007a). However, it should be noted that crucial preconditions for development of flexicurity<br />

approach <strong>and</strong> mak<strong>in</strong>g it work are supportive, productive <strong>and</strong> well-established social dialogue,<br />

mutual trust <strong>and</strong> highly developed <strong>in</strong>dustrial relations. Fur<strong>the</strong>rmore, <strong>the</strong> concept of flexicurity<br />

should be pursued <strong>in</strong> a wider context of sound macro- <strong>and</strong> microeconomic policies <strong>and</strong><br />

embedded <strong>in</strong> a wider framework of labour market regulation <strong>and</strong> employment rights (see<br />

European Expert Group on Flexicurity 2007). At this po<strong>in</strong>t it should be also noted that each<br />

Member State has to implement <strong>the</strong>se policies <strong>in</strong> accordance with its specific situation,<br />

imply<strong>in</strong>g that <strong>the</strong>re is no universal form of approach to flexicurity.<br />

In <strong>the</strong> context of current economic <strong>and</strong> f<strong>in</strong>ancial crisis, <strong>the</strong> Council of <strong>the</strong> EU (2009)<br />

concluded that flexicurity presents an important tool for manag<strong>in</strong>g employment <strong>and</strong> social<br />

impacts of <strong>the</strong> crisis <strong>and</strong> for prepar<strong>in</strong>g <strong>the</strong> EU for <strong>the</strong> economic upturn. However, <strong>the</strong> concept<br />

of flexicurity with<strong>in</strong> <strong>the</strong> EU is today put to <strong>the</strong> test. Namely, crisis could cause that <strong>the</strong> EU<br />

Member States would not perceive flexicurity as a solution to <strong>the</strong>ir labour market situation,<br />

especially not <strong>in</strong> <strong>the</strong> light of <strong>in</strong>creas<strong>in</strong>g unemployment <strong>and</strong> tighten<strong>in</strong>g of government’s<br />

budgets. As stressed by European th<strong>in</strong>k tank Bruegel (2009), <strong>the</strong> European Commission<br />

would have to make an important policy choice: whe<strong>the</strong>r actively promote <strong>the</strong> flexicurity<br />

agenda aga<strong>in</strong>st <strong>the</strong> odds or to shift emphasis <strong>and</strong> attempt to develop a less controversial<br />

agenda based on longer-term challenges such as age<strong>in</strong>g <strong>and</strong> migration.<br />

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2.2 Flexicurity, labour productivity <strong>and</strong> long-term<br />

UNEMPLOYMENT<br />

There is a lack of studies that would focus on <strong>the</strong> relationship between flexicurity<br />

approach <strong>and</strong> long-term unemployment <strong>and</strong> productivity among NMS. One of <strong>the</strong> recent<br />

studies on <strong>the</strong> relation between labour market <strong>in</strong>stitutions (<strong>in</strong>clud<strong>in</strong>g tax rate, replacement<br />

rate, level of centralization, employment protection, union density <strong>and</strong> ALMPs) <strong>and</strong><br />

productivity growth <strong>in</strong> NMS was performed by Anspal <strong>and</strong> Võrk (2007). The panel regression<br />

analysis, performed on eight NMS <strong>in</strong> <strong>the</strong> periods 1995–1999 <strong>and</strong> 2000–2004, showed that<br />

expenditures for ALMPs, union density <strong>and</strong> barga<strong>in</strong><strong>in</strong>g centralisation have <strong>in</strong> some<br />

specifications a significant effect on <strong>the</strong> productivity growth.<br />

On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, a study of OECD (2004) focuses on <strong>the</strong> relationship between<br />

labour <strong>in</strong>stitution variables (EPL <strong>in</strong>dex, <strong>in</strong>dices of collective barga<strong>in</strong><strong>in</strong>g coverage <strong>and</strong><br />

corporatism <strong>in</strong> <strong>the</strong> wage barga<strong>in</strong><strong>in</strong>g process, unemployment benefit replacement rates, <strong>the</strong><br />

expenditure on ALMPs per unemployed person, <strong>the</strong> tax wedge) <strong>and</strong> unemployment <strong>and</strong> longterm<br />

unemployment. The study <strong>in</strong>clud<strong>in</strong>g 10 OECD countries over <strong>the</strong> 1985–2002 period<br />

showed that EPL reduces <strong>the</strong> <strong>in</strong>flow rate <strong>in</strong>to unemployment <strong>and</strong> rate of exit from<br />

unemployment <strong>and</strong> as well <strong>in</strong>creases long-term unemployment. The results also showed that<br />

ALMPs facilitate outflows from unemployment <strong>and</strong> reduce long-term unemployment,<br />

whereas generosity of unemployment benefits <strong>and</strong> tax wedge <strong>in</strong>crease <strong>the</strong> <strong>in</strong>cidence of longterm<br />

unemployment. Similar f<strong>in</strong>d<strong>in</strong>gs on <strong>the</strong> effect of various elements of flexicurity on<br />

unemployment performance were ga<strong>in</strong>ed also by Zhou (2008) <strong>and</strong> Brown et al. (2009).<br />

3. DATA AND METHODOLOGY<br />

The subsequent empirical analysis is divided <strong>in</strong> two parts. Firstly, we present <strong>the</strong><br />

situation <strong>in</strong> <strong>the</strong> NMS <strong>in</strong> terms of pursu<strong>in</strong>g <strong>the</strong> flexicurity approach. We focused our<br />

descriptive analysis on all four policy components of flexicurity (i.e., flexible <strong>and</strong> reliable<br />

contractual arrangements, LLL strategies, ALMPs <strong>and</strong> social security system) <strong>and</strong> <strong>in</strong>cluded<br />

data for 2008, i.e., before <strong>the</strong> peak of economic <strong>and</strong> f<strong>in</strong>ancial crisis. Variables of flexicurity<br />

components were chosen from <strong>the</strong> list of <strong>in</strong>dicators suitable for study<strong>in</strong>g flexicurity prepared<br />

by <strong>the</strong> European Commission (2007a). The existence of potential differences <strong>in</strong> studied<br />

variables between NMS <strong>and</strong> EU-15 were due to small sample determ<strong>in</strong>ed by <strong>the</strong> Mann-<br />

Whitney non-parametric test. Potential correlations between variables were exam<strong>in</strong>ed us<strong>in</strong>g<br />

<strong>the</strong> Pearson coefficient measure.<br />

In <strong>the</strong> second part of <strong>the</strong> analysis, we exam<strong>in</strong>ed <strong>the</strong> relationship between chosen<br />

representative variables for each flexicurity component <strong>and</strong> labour productivity <strong>and</strong> <strong>the</strong> share<br />

of long-term unemployed <strong>in</strong> total unemployment. The associations were assessed by l<strong>in</strong>ear<br />

regression with panel-corrected st<strong>and</strong>ard errors method, <strong>in</strong> order to control for<br />

contemporaneously correlated <strong>and</strong> panel heteroskedastic errors (see Beck <strong>and</strong> Katz 1995).<br />

The analysis <strong>in</strong>cluded ten NMS (i.e., all NMS that entered <strong>the</strong> EU <strong>in</strong> 2004 or later except<br />

Cyprus <strong>and</strong> Malta) between 2005 <strong>and</strong> 2008. We estimated <strong>the</strong> follow<strong>in</strong>g panel regression<br />

function:<br />

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where X i,t refers to labour productivity (expressed as EUR per hour worked at PPP) <strong>and</strong> <strong>the</strong><br />

share of long-term unemployed (between 15 <strong>and</strong> 64 years of age) <strong>in</strong> total unemployment,<br />

respectively, EPL i,t denotes EPL <strong>in</strong>dex (calculated accord<strong>in</strong>g to Version 1 of OECD<br />

methodology), ALMP i,t are public expenditures for ALMPs (as % of GDP), LLL i,t participation<br />

rate of adults <strong>in</strong> LLL <strong>and</strong> NRR i,t net replacement rate for unemployed for over 5 years (<strong>and</strong><br />

receiv<strong>in</strong>g social assistance). Variable GDPpc i,t accounts for GDP per capita <strong>and</strong> presents a<br />

control for macroeconomic environment. Parameter ε i,t refers to r<strong>and</strong>om error.<br />

The data for empirical analysis were collected from official statistical databases of<br />

OECD (OECD.Stat 2012), World Bank (Do<strong>in</strong>g Buss<strong>in</strong>ess 2012) <strong>and</strong> Eurostat (2012) <strong>and</strong> from<br />

<strong>the</strong> official reports of <strong>the</strong> European Commission (2007a <strong>and</strong> b, 2008).<br />

4. RESULTS OF EMPIRICAL ANALYSIS<br />

4.1 LEVEL OF IMPLEMENTATION OF FLEXICURITY POLICY<br />

COMPONENTS<br />

Flexible contractual arrangements<br />

Most of <strong>the</strong> NMS experienced <strong>the</strong> processes of economic transition from centrally<br />

planned to market economy, <strong>in</strong>fluenc<strong>in</strong>g <strong>the</strong>ir economic <strong>and</strong> social development.<br />

Never<strong>the</strong>less, accord<strong>in</strong>g to <strong>the</strong> data <strong>in</strong> Table 1, at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> 1990s several NMS<br />

were characterized with ra<strong>the</strong>r flexible employment protection. The EPL <strong>in</strong>dex was <strong>the</strong><br />

highest <strong>in</strong> Slovenia, where <strong>in</strong> 1990 amounted 4.1, however it significantly decreased to 2.5 <strong>in</strong><br />

2008.<br />

In 2008, <strong>the</strong> employment regulation was at most flexible <strong>in</strong> Bulgaria, Slovakia <strong>and</strong><br />

Hungary, followed by Czech Republic, Estonia <strong>and</strong> Pol<strong>and</strong>. In comparison to <strong>the</strong> EU-15<br />

average, <strong>the</strong> EPL <strong>in</strong>dex was higher only <strong>in</strong> Lithuania, Romania <strong>and</strong> Slovenia.<br />

Table 1: EPL <strong>in</strong>dex <strong>in</strong> NMS, 2008<br />

OECD methodology a Version 1 Version 3<br />

Country b Change<br />

1990 2008<br />

2008<br />

1990–2008<br />

Bulgaria c : : : 2.0<br />

Czech Republic 1.9 2.0 0.1 2.3<br />

Estonia 1.9 2.1 0.2 2.4<br />

Hungary 1.3 1.7 0.4 2.1<br />

Latvia 1.5 2.1 0.6 2.4<br />

Lithuania 1.9 2.6 0.7 2.6<br />

Pol<strong>and</strong> 1.4 1.9 0.5 2.4<br />

Romania d : : : 2.8<br />

Slovak Republic 1.8 1.4 – 0.4 2.1<br />

Slovenia 4.1 2.5 – 1.6 2.8<br />

EU-15 average 2.8 2.1 0.2 2.5<br />

Notes:<br />

a Version 1 of <strong>the</strong> OECD methodology calculates total EPL <strong>in</strong>dex as an unweighted average of <strong>the</strong> sub<strong>in</strong>dicators<br />

for regular <strong>and</strong> temporary contracts, whereas Version 3 as a weighted sum of <strong>the</strong> sub-<strong>in</strong>dicators for<br />

regular <strong>and</strong> temporary contracts <strong>and</strong> collective dismissals (for more details see OECD 2011).<br />

b<br />

Data for Cyprus <strong>and</strong> Malta are not available.<br />

c Data for 2004.<br />

d Data for 2006.<br />

: no data available<br />

Sources: Muravyev 2010; OECD.Stat 2012; Ton<strong>in</strong> 2009; Vasilica <strong>and</strong> Mladen 2009; Vodopivec et al. 2007.<br />

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As regards <strong>the</strong> scope of employment protection expressed by <strong>the</strong> EPL sub-<strong>in</strong>dices, <strong>the</strong><br />

NMS show considerable rigidity <strong>in</strong> <strong>the</strong> area of collective dismissal – <strong>in</strong> 2008, <strong>the</strong> regulations<br />

of collective dismissal were especially strict <strong>in</strong> Slovakia, Pol<strong>and</strong> <strong>and</strong> Estonia, even stricter<br />

were <strong>in</strong> Bulgaria (data for 2004). The employment protection is <strong>the</strong> least strict <strong>in</strong> <strong>the</strong> area of<br />

temporary contracts, be<strong>in</strong>g <strong>the</strong> most flexible <strong>in</strong> Slovakia, Czech Republic <strong>and</strong> Bulgaria.<br />

Compar<strong>in</strong>g to <strong>the</strong> late 1990s, <strong>the</strong> changes <strong>in</strong> EPL among NMS occurred <strong>in</strong> both<br />

directions. An <strong>in</strong>crease <strong>in</strong> EPL <strong>in</strong>dex was recorded <strong>in</strong> Hungary (due to restrictions on <strong>the</strong><br />

renewal of fixed term contracts <strong>in</strong> 2003 <strong>and</strong> on temporary work agencies <strong>in</strong> 2007) <strong>and</strong> <strong>in</strong><br />

Pol<strong>and</strong> (due to Labour Code amendments <strong>in</strong> 2003 <strong>in</strong> <strong>the</strong> area of fixed-term employment<br />

contracts <strong>and</strong> employment agencies <strong>in</strong> 2004). The employment protection has become more<br />

flexible <strong>in</strong> Slovakia (due to changes <strong>in</strong> Labour Code <strong>in</strong> 2003 <strong>in</strong> <strong>the</strong> area of collective<br />

dismissal, regular employment <strong>and</strong> temporary contracts), Estonia <strong>and</strong> especially <strong>in</strong> Slovenia<br />

(with <strong>the</strong> adoption of Employment Regulation Act <strong>in</strong> 2002 changes occurred <strong>in</strong> regular<br />

employment protection (shorten<strong>in</strong>g of notice periods <strong>and</strong> reduction <strong>in</strong> severance pay) <strong>and</strong> <strong>in</strong><br />

collective dismissal (shorten<strong>in</strong>g of procedures)).<br />

The World Bank developed ano<strong>the</strong>r measure of employment legislation flexibility,<br />

i.e., <strong>the</strong> rigidity of employment <strong>in</strong>dex. Among <strong>the</strong> NMS, <strong>the</strong> employment regulation is <strong>the</strong><br />

least rigid <strong>in</strong> Czech Republic (<strong>in</strong> 2006 <strong>the</strong> government adopted a new labour code that<br />

<strong>in</strong>troduced flexible schedule of work<strong>in</strong>g hours <strong>and</strong> eased <strong>the</strong> restrictions on dismissal) <strong>and</strong><br />

Bulgaria. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> employment is most rigid <strong>in</strong> Slovenia. As can be seen from<br />

Table 2, <strong>the</strong> regulations of redundancy are less strict <strong>in</strong> NMS than <strong>in</strong> EU-15, result<strong>in</strong>g also <strong>in</strong><br />

lower average value of <strong>the</strong> rigidity of employment <strong>in</strong>dex <strong>in</strong> <strong>the</strong> NMS.<br />

Country a<br />

Table 2: The rigidity of employment <strong>in</strong>dex <strong>in</strong> NMS, 2008<br />

The rigidity of employment <strong>in</strong>dex<br />

components<br />

Difficulty of<br />

hir<strong>in</strong>g <strong>in</strong>dex<br />

Rigidity<br />

hours <strong>in</strong>dex<br />

of Difficulty<br />

fir<strong>in</strong>g <strong>in</strong>dex<br />

The<br />

of<br />

rigidity of<br />

employment<br />

<strong>in</strong>dex<br />

Slovenia 78 53 30 54<br />

Estonia 33 60 60 51<br />

Romania 67 40 30 46<br />

Latvia 50 40 40 43<br />

Lithuania 33 60 20 38<br />

Pol<strong>and</strong> 11 33 30 25<br />

Cyprus 33 0 40 24<br />

Hungary 0 67 0 22<br />

Slovakia 17 20 30 22<br />

Bulgaria 17 40 0 19<br />

Czech Republic 33 0 0 11<br />

NMS-11 average b 34 38 25 32<br />

EU-15 average 32 40 32 35<br />

Notes: The rigidity of employment <strong>in</strong>dex is a simple average of three <strong>in</strong>dices: difficulty of<br />

hir<strong>in</strong>g <strong>in</strong>dex, rigidity of hours <strong>in</strong>dex <strong>and</strong> difficulty of fir<strong>in</strong>g <strong>in</strong>dex. The values of <strong>in</strong>dices are<br />

rang<strong>in</strong>g from 0 to 100, by which higher values<br />

a NMS are sorted <strong>in</strong> descend<strong>in</strong>g order accord<strong>in</strong>g to <strong>the</strong> rigidity of employment <strong>in</strong>dex.<br />

b Data for Malta are not available.<br />

Sources: Do<strong>in</strong>g Bus<strong>in</strong>ess 2012; own calculation.<br />

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Active labour market policies<br />

Public expenditures for labour market policies are very low across <strong>the</strong> NMS. On<br />

average, <strong>the</strong> NMS earmarked only 0.5 % of GDP <strong>in</strong> 2008 for labour market policies, yet a<br />

major part (56 %) was devoted to passive labour market policies. The average expenditures<br />

for ALMPs amounted 0.22 % of GDP, which was 0.5 percentage po<strong>in</strong>ts below <strong>the</strong> EU-15<br />

average (differences between NMS-12 <strong>and</strong> EU-15 are statistically significant at 95 %<br />

confidence level) <strong>and</strong> even one percentage po<strong>in</strong>t below <strong>the</strong> countries with <strong>the</strong> highest<br />

expenditures (Belgium <strong>and</strong> Denmark). The overview of expenditures for labour market<br />

policies is available <strong>in</strong> Figure 1.<br />

Figure 1: Public expenditures on employment policies as % of GDP <strong>and</strong> <strong>the</strong>ir structure, 2008<br />

Notes:<br />

NMS are sorted <strong>in</strong> descend<strong>in</strong>g order accord<strong>in</strong>g to <strong>the</strong> amount of total public expenditures on<br />

employment policies.<br />

Measures under categories 2–7 (ALMPs) <strong>in</strong>clude tra<strong>in</strong><strong>in</strong>g, job rotation <strong>and</strong> job shar<strong>in</strong>g,<br />

employment <strong>in</strong>centives, supported employment <strong>and</strong> rehabilitation, direct job creation <strong>and</strong><br />

start-up <strong>in</strong>centives. Categories 8–9 <strong>in</strong>clude out-of-work <strong>in</strong>come ma<strong>in</strong>tenance <strong>and</strong> support <strong>and</strong><br />

early retirement.<br />

Sources: Eurostat 2012; own calculations.<br />

Among active employment policy measures (i.e., measures under category 1 <strong>and</strong><br />

categories 2-7), <strong>the</strong> NMS, on average, assigned <strong>the</strong> largest part to public employment services<br />

<strong>and</strong> adm<strong>in</strong>istration costs (38.5 %), followed by employment <strong>in</strong>centives (19.2 %), tra<strong>in</strong><strong>in</strong>g<br />

(18.2 %), <strong>and</strong> direct job creation measures (16.7 %). As can be seen from Table 3, <strong>the</strong>re are<br />

great differences <strong>in</strong> <strong>the</strong> structure of expenditures for ALMPs among NMS. For example,<br />

Bulgaria is <strong>the</strong> only country that assigned <strong>the</strong> major part of its expenditures (59 %) <strong>in</strong> 2008<br />

for direct job creation measures. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, Malta, for example, devoted 77 % of its<br />

expenditures <strong>in</strong> 2008 for public employment services <strong>and</strong> adm<strong>in</strong>istration costs.<br />

Fur<strong>the</strong>r empirical analysis po<strong>in</strong>ted on positive correlation (Pearson coefficient<br />

amounted 0.451 <strong>and</strong> it was statistically significant at 95 % confidence level) between<br />

expenditures for ALMPs <strong>and</strong> employment rate <strong>in</strong> EU-27 <strong>in</strong> 2008. This is l<strong>in</strong>e with <strong>the</strong> results<br />

of more complex panel regression analysis by Ederveen <strong>and</strong> Thissen (2004) performed on 21<br />

European countries between 1960 <strong>and</strong> 1999, which showed that ALMPs significantly affect<br />

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unemployment: when more money is targeted on <strong>the</strong> unemployed <strong>in</strong> <strong>the</strong> form of one of <strong>the</strong><br />

various ALMPs, unemployment decreases.<br />

Table 3: The structure of expenditures for ALMPs across <strong>the</strong> NMS, 2008, %<br />

Country<br />

Public<br />

services<br />

Tra<strong>in</strong><strong>in</strong><br />

g<br />

Job<br />

rotatio<br />

n <strong>and</strong><br />

shar<strong>in</strong>g<br />

Employme<br />

nt<br />

<strong>in</strong>centives<br />

Supported<br />

employment<br />

,<br />

rehabilitatio<br />

n<br />

Direct<br />

job<br />

creatio<br />

n<br />

Startup<br />

Bulgaria 15.0 11.4 - 12.3 1.7 58.8 1.1<br />

Czech<br />

Republic<br />

52.6 3.2 - 8.7 26.9 7.5 1.2<br />

Estonia 47.2 49.1 - 1.9 0.0 - 1.9<br />

Cyprus 32.8 17.2 - 41.4 6.3 - 2.3<br />

Latvia 37.2 27,9 - 23.3 0,0 7.6 4.7<br />

Lithuani<br />

27.6 30.8 0.3 31.7 2.5 6.3 0.6<br />

a<br />

Hungary 29.0 20.0 - 34.1 - 15.5 1.4<br />

Malta 76.9 10.5 - 9.1 - 1.4 1.4<br />

Pol<strong>and</strong> 19.2 20.2 - 14.2 33.6 3.6 9.4<br />

Romania 32.7 8.8 - 37.2 - 20.4 0.9<br />

Slovenia 43.9 17.2 - 9.6 - 27.8 2.0<br />

Slovakia 47.5 2.2 - 7.2 6.3 18.4 18.4<br />

Notes: - not applicable or real zero or zero by default.<br />

Source: Eurostat 2012; own calculations.<br />

Lifelong learn<strong>in</strong>g<br />

The participation rate of adults <strong>in</strong> LLL (i.e., <strong>in</strong> education <strong>and</strong> tra<strong>in</strong><strong>in</strong>g programs, which are or<br />

are not <strong>in</strong> relation to <strong>the</strong> current or <strong>the</strong> future job of <strong>the</strong> participant) is relatively low <strong>in</strong> NMS<br />

(see Figure 2), especially <strong>in</strong> comparison to Sc<strong>and</strong><strong>in</strong>avian countries, where participation<br />

exceeds 20 % (<strong>in</strong> Denmark even 30 %).<br />

Figure 2: Participation rate of adults (25-64 years of age) <strong>in</strong> LLL, 2009, %<br />

Notes: NMS are sorted <strong>in</strong> descend<strong>in</strong>g order accord<strong>in</strong>g to <strong>the</strong> participation rate.<br />

Sources: Eurostat 2012; own calculation.<br />

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One of <strong>the</strong> reasons for such large variations <strong>in</strong> participation rates <strong>in</strong> LLL between<br />

countries may be <strong>the</strong> level of <strong>the</strong>ir public expenditure for education. Namely, <strong>the</strong> analysis<br />

showed that <strong>the</strong>re is a positive correlation between participation rate <strong>in</strong> LLL <strong>and</strong> public<br />

expenditures for education <strong>in</strong> EU-27: Pearson correlation coefficient amounted 0.626 <strong>and</strong> is<br />

statistically significant at 99% confidence level. Moreover, correlation analysis also showed<br />

that <strong>in</strong> EU-27 high participation rates <strong>in</strong> LLL are positively correlated with high employment<br />

rates (Pearson coefficient amounted 0.641 for age group 25-64 at 99 % confidence level <strong>in</strong><br />

2009) <strong>and</strong> negatively correlated with low long-term unemployment (Person coefficient was<br />

0.633 at 99 % confidence level).<br />

Social protection of unemployed<br />

With transition from centrally planned to market economy, <strong>the</strong> unemployment<br />

<strong>in</strong>creased <strong>in</strong> majority of <strong>the</strong> NMS. To alleviate <strong>the</strong> social problems caused by high<br />

unemployment, majority of <strong>the</strong> NMS <strong>in</strong>troduced generous unemployment benefits. As a result<br />

of grow<strong>in</strong>g fiscal pressures, several countries were not able to susta<strong>in</strong> <strong>the</strong> generous benefit<br />

system; <strong>the</strong>refore <strong>the</strong>y reduced <strong>the</strong>ir unemployment <strong>in</strong>surance replacement rates by <strong>the</strong> late<br />

1990s (see Dolenc <strong>and</strong> Vodopivec 2005; Vodopivec et al. 2005; Anspal <strong>and</strong> Võrk 2007).<br />

In 2008, <strong>the</strong> NRR (for <strong>the</strong> first year of unemployment) <strong>in</strong> <strong>the</strong> NMS were, on average,<br />

lower than <strong>in</strong> <strong>the</strong> EU-15 (NMS average (without Cyprus <strong>and</strong> Romania) 66.0 %; <strong>the</strong> EU-15<br />

average 67.7 %), but still comparable. After five years of unemployment, <strong>the</strong> NRR decl<strong>in</strong>ed <strong>in</strong><br />

most of <strong>the</strong> NMS, although <strong>in</strong> some NMS still achieved high levels. On average, s<strong>in</strong>gle person<br />

(recipient of social assistance), with pre-unemployment wage at <strong>the</strong> level of 67 % or 100 % of<br />

average earn<strong>in</strong>gs, after five years lost 70 % of previous <strong>in</strong>come (<strong>in</strong> <strong>the</strong> EU-15, on average,<br />

50 %). The highest NRR were recorded <strong>in</strong> Malta <strong>and</strong> Slovenia (above 40 %). On average, <strong>the</strong><br />

unemployed <strong>in</strong> <strong>the</strong> NMS receive unemployment <strong>in</strong>surance benefits between 6 <strong>and</strong> 12 months.<br />

Effects of <strong>the</strong> move from unemployment to employment are embedded <strong>in</strong> <strong>the</strong><br />

unemployment trap <strong>in</strong>dicator. The average tax burden for a s<strong>in</strong>gle person without children <strong>in</strong><br />

<strong>the</strong> NMS <strong>in</strong> 2008 presented 71.6 % of additional earn<strong>in</strong>gs at employment. This means that<br />

this person received 0.28 EUR of net <strong>in</strong>come for every EUR of gross earn<strong>in</strong>gs. The rema<strong>in</strong><strong>in</strong>g<br />

0.72 EUR went for taxes, social contributions <strong>and</strong> reduced social transfers on account of<br />

receiv<strong>in</strong>g gross earn<strong>in</strong>gs compared to <strong>in</strong>comes dur<strong>in</strong>g unemployment. Over <strong>the</strong> 2001–2008<br />

period, <strong>the</strong> tax burden at mov<strong>in</strong>g from unemployment to employment decreased only <strong>in</strong> four<br />

NMS, at most <strong>in</strong> Slovakia (29 percentage po<strong>in</strong>ts) <strong>and</strong> <strong>in</strong> Pol<strong>and</strong> (7 percentage po<strong>in</strong>ts).<br />

As regards transition to higher paid job, <strong>the</strong> effect on <strong>in</strong>come is higher. Namely, <strong>in</strong><br />

2008, <strong>the</strong> average low wage trap (measured by <strong>the</strong> marg<strong>in</strong>al effective tax rate at mov<strong>in</strong>g from<br />

33 % to 67 % of average gross earn<strong>in</strong>gs for a s<strong>in</strong>gle person without children) amounted<br />

34.3 % <strong>in</strong> <strong>the</strong> NMS (see Table 4). The tax burden was higher <strong>in</strong> <strong>the</strong> EU-15, however <strong>the</strong><br />

differences were not statistically significant at 95 % confidence level.<br />

Table 4 also reports estimates of <strong>the</strong> <strong>in</strong>activity trap <strong>in</strong>dicator for a s<strong>in</strong>gle person<br />

without children <strong>and</strong> with 67 % of average earn<strong>in</strong>gs. The average value of <strong>in</strong>activity trap <strong>in</strong><br />

<strong>the</strong> NMS amounted 50.5 % <strong>in</strong> 2007, which is approximately 9 percentage po<strong>in</strong>ts below <strong>the</strong><br />

average of <strong>the</strong> EU-15 (<strong>the</strong> differences were not statistically significant at 95 % confidence<br />

level).<br />

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Table 4: Unemployment trap (2008), low wage trap (2008) <strong>and</strong> <strong>in</strong>activity trap (2007)<br />

<strong>in</strong> NMS, %<br />

Country a Unemploymen Low wage<br />

t trap b trap c Inactivity trap<br />

Bulgaria 80 22 n/a<br />

Czech Republic 68 41 66<br />

Estonia 63 23 41<br />

Hungary 80 39 46<br />

Lithuania 81 27 38<br />

Latvia 85 32 49<br />

Malta 58 19 62<br />

Pol<strong>and</strong> 75 62 56<br />

Slovenia 83 53 63<br />

Slovakia 44 25 28<br />

EU-27 average a 75.0 42.8 56.0<br />

EU-15 average 77.1 48.4 59.7<br />

NMS-10<br />

average a 71.6 34.3 50.5<br />

Notes:<br />

a Data for Cyprus <strong>and</strong> Romania are not available.<br />

b<br />

Unemployment trap (%) = (1 – ((net <strong>in</strong>come <strong>in</strong> work – net <strong>in</strong>come out of work)/gross<br />

earn<strong>in</strong>gs)) × 100<br />

c<br />

Low wage trap (%) = (1 – (change <strong>in</strong> net <strong>in</strong>come (from 33 % to 67 %)/change <strong>in</strong> gross<br />

earn<strong>in</strong>gs (from 33 % to 67 %)) × 100<br />

Source: Eurostat 2012; Carone et al. 2009; own calculation.<br />

4.2 ESTIMATIONS OF ASSOCIATION BETWEEN FLEXICURITY POLICY<br />

COMPONENTS, LABOUR PRODUCTIVITY AND LONG-TERM<br />

UNEMPLOYMENT<br />

The labour productivity is steadily <strong>in</strong>creas<strong>in</strong>g <strong>in</strong> all of <strong>the</strong> NMS, however it rema<strong>in</strong>s<br />

far below <strong>the</strong> EU-15 values. Namely, <strong>in</strong> 2009, <strong>the</strong> average GDP per hour worked <strong>in</strong> <strong>the</strong> NMS<br />

presented 51.7 % of correspond<strong>in</strong>g EU-15 value or only 9.6 EUR per hour worked<br />

(differences between <strong>the</strong> NMS <strong>and</strong> <strong>the</strong> EU-15 were statistically significant at 99 % confidence<br />

level). The highest labour productivity compared to <strong>the</strong> EU-15 average recorded Slovenia<br />

(74.0 % or 18.1 EUR <strong>in</strong> 2008), followed by Cyprus (70.4 % or 18.3 <strong>in</strong> 2009), while it was<br />

extremely low <strong>in</strong> Bulgaria, Romania <strong>and</strong> Latvia (under 40.0 % of <strong>the</strong> EU-15 average). After<br />

<strong>the</strong> accession to <strong>the</strong> EU <strong>in</strong> 2004, <strong>the</strong> difference to <strong>the</strong> EU-15 labour productivity decreased at<br />

most <strong>in</strong> Slovakia (for 12.5 percentage po<strong>in</strong>ts) <strong>and</strong> Estonia (9 percentage po<strong>in</strong>ts).<br />

In order to exam<strong>in</strong>e <strong>the</strong> relationship between labour productivity <strong>and</strong> <strong>in</strong>dicators of four<br />

flexicurity policy components (i.e., employment protection, expenditures for ALMPs,<br />

participation <strong>in</strong> LLL <strong>and</strong> NRR for unemployed for over 5 years), we performed panel l<strong>in</strong>ear<br />

regression analyses on <strong>the</strong> sample of ten NMS <strong>in</strong> <strong>the</strong> period after <strong>the</strong> EU accession, i.e.,<br />

between 2005 <strong>and</strong> 2008. We must keep <strong>in</strong> m<strong>in</strong>d that <strong>the</strong> regression analysis has several<br />

limitations due to small number of countries <strong>in</strong>cluded, short observed period <strong>and</strong> o<strong>the</strong>r<br />

measurement issues (especially problems with good longitud<strong>in</strong>al series of data on EPL <strong>in</strong>dex),<br />

however it gives us a good orientation on <strong>the</strong> direction of <strong>the</strong> relationship between variables.<br />

As can be seen from Table 5, ALMPs <strong>and</strong> participation <strong>in</strong> LLL programs show a<br />

significant positive association with labour productivity. This may <strong>in</strong>dicate that <strong>in</strong>clusion <strong>in</strong><br />

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ALMPs <strong>and</strong> LLL enhances workers’ skills <strong>and</strong> <strong>the</strong>ir knowledge, what could be reflected <strong>in</strong><br />

higher productivity of workers. On <strong>the</strong> contrary, <strong>the</strong> association between employment<br />

protection <strong>and</strong> labour productivity is significantly negative, imply<strong>in</strong>g that lower is <strong>the</strong> EPL<br />

<strong>in</strong>dex (<strong>in</strong>dication of least str<strong>in</strong>gent employment protection) higher is <strong>the</strong> labour productivity.<br />

Negative relationship can be also observed between labour productivity <strong>and</strong> <strong>the</strong> NRR for<br />

unemployment, however it is not statistically significant. The results are <strong>in</strong> l<strong>in</strong>e with <strong>the</strong> study<br />

prepared by <strong>the</strong> Anspal <strong>and</strong> Võrk (2007).<br />

In <strong>the</strong> second regression analysis, we studied <strong>the</strong> association between <strong>the</strong> same above<br />

variables of flexicurity <strong>and</strong> long-term unemployment. As shown <strong>in</strong> Table 5, <strong>the</strong> association is<br />

aga<strong>in</strong> <strong>the</strong> most evident by <strong>the</strong> ALMPs: <strong>the</strong> higher are <strong>the</strong> expenditures for ALMPs, <strong>the</strong> lower<br />

is <strong>the</strong> share of long-term unemployed <strong>in</strong> total employment. This may aga<strong>in</strong> <strong>in</strong>dicate that <strong>the</strong>se<br />

programmes, by encourag<strong>in</strong>g <strong>in</strong>vestments <strong>in</strong> skills, prequalification <strong>and</strong> knowledge, <strong>in</strong>crease<br />

<strong>the</strong> quality of human capital <strong>and</strong> <strong>the</strong>refore facilitate transition to employment <strong>and</strong> <strong>in</strong>crease <strong>the</strong><br />

possibility of re-employment. As regards employment protection, <strong>the</strong> regression estimate is<br />

negative, imply<strong>in</strong>g that <strong>the</strong> rigid employment legislation could have an adverse effect on<br />

employment opportunities of long-term unemployed, as it reduces will<strong>in</strong>gness of firms to hire<br />

new workers <strong>and</strong> by that leads to decl<strong>in</strong>e <strong>in</strong> <strong>the</strong> job turnover.<br />

Table 5: Estimation results of <strong>the</strong> two l<strong>in</strong>ear regression analyses with panel-corrected<br />

st<strong>and</strong>ard errors<br />

Explanatory variables<br />

Labour productivity<br />

per hour worked<br />

Dependent variables<br />

Share of long-term<br />

unemployed <strong>in</strong> total<br />

unemployment<br />

–15.833*<br />

(-4.07)<br />

–25.278*<br />

(-2.61)<br />

–0.370<br />

(–0.38)<br />

–0.004<br />

(–0.03)<br />

0.001<br />

EPL <strong>in</strong>dex<br />

–0.892*<br />

(-2.20)<br />

Expenditures for ALMPs (as %<br />

5.244*<br />

of GDP)<br />

(3.41)<br />

Participation rate <strong>in</strong> LLL, %<br />

0.776*<br />

(5.32)<br />

NRR for unemployed over 5<br />

–0.036<br />

years (with social assistance)<br />

(–1.54)<br />

GDP per capita (<strong>in</strong> EUR at PPP)<br />

0.001*<br />

(4.18)<br />

(1.06)<br />

Constant<br />

0.685<br />

61.528*<br />

(0.35)<br />

(2.97)<br />

R-square 0.910 0.376<br />

Significance level: 5 %.<br />

Notes: St<strong>and</strong>ard errors <strong>in</strong> paren<strong>the</strong>ses.<br />

Sources: Eurostat 2012; own calculations.<br />

CONCLUSIONS AND IMPLICATIONS<br />

The concept of flexicurity enjoys <strong>in</strong>creas<strong>in</strong>g attention with<strong>in</strong> <strong>the</strong> EU, especially as a<br />

tool for implementation of <strong>the</strong> Lisbon <strong>and</strong> European Employment Strategy goals. Because of<br />

<strong>the</strong> <strong>in</strong>creas<strong>in</strong>g importance of <strong>the</strong> flexicurity with<strong>in</strong> <strong>the</strong> EU employment agenda, we wanted to<br />

exam<strong>in</strong>e, how successful are NMS <strong>in</strong> implement<strong>in</strong>g <strong>the</strong> flexicurity idea.<br />

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Although <strong>the</strong> NMS are still far from reach<strong>in</strong>g <strong>the</strong> level of labour market flexibility <strong>and</strong><br />

security atta<strong>in</strong>ed by <strong>the</strong> most successful Sc<strong>and</strong><strong>in</strong>avian EU Member States, on overall, <strong>the</strong>ir<br />

labour market is not more rigid than <strong>in</strong> EU-15. Namely, most of <strong>the</strong> NMS have less strict<br />

employment protection (except <strong>in</strong> <strong>the</strong> area of collective dismissal) than is <strong>the</strong> EU-15 average,<br />

low is also <strong>the</strong> employment rigidity <strong>in</strong>dex. Moreover, NRR for unemployed <strong>and</strong> <strong>in</strong>dicators of<br />

unemployment (i.e., low wage <strong>and</strong> <strong>in</strong>activity trap) are, on average, even lower than <strong>in</strong> <strong>the</strong> EU-<br />

15. One of <strong>the</strong> most serious problems rema<strong>in</strong>s low expenditure on ALMPs, which are<br />

significantly below <strong>the</strong> average of old Member States. Also low is participation rate of adults<br />

<strong>in</strong> LLL, probably due to low expenditures for education.<br />

By perform<strong>in</strong>g <strong>the</strong> panel l<strong>in</strong>ear regression we estimated <strong>the</strong> association between<br />

flexicurity policy components <strong>in</strong>dicators <strong>and</strong> labour productivity <strong>and</strong> on long-term<br />

unemployment. From <strong>the</strong> regression estimates it follows that NMS should improve <strong>the</strong>ir<br />

performance especially with regard to ALMPs, employment protection <strong>and</strong> LLL <strong>in</strong> order to<br />

<strong>in</strong>crease <strong>the</strong>ir labour productivity <strong>and</strong> to decrease <strong>the</strong> share of long-term unemployed.<br />

On <strong>the</strong> basis of our f<strong>in</strong>d<strong>in</strong>gs, we can confirm that balanced flexicurity policies are of a<br />

special importance for fur<strong>the</strong>r development of labour markets <strong>and</strong> economies of <strong>the</strong> NMS.<br />

Most importantly, each of <strong>the</strong> NMS must shape its own flexicurity pathway that best suits <strong>the</strong><br />

specific needs of its labour market, with special attention put on f<strong>in</strong>d<strong>in</strong>g <strong>the</strong> right balance<br />

between <strong>the</strong> needs of both employees <strong>and</strong> employers <strong>and</strong> at <strong>the</strong> same time assur<strong>in</strong>g<br />

macroeconomic stability. However, this will require <strong>in</strong>crease or shift <strong>in</strong> government spend<strong>in</strong>g<br />

<strong>and</strong> a change <strong>in</strong> national mentalities. But probably <strong>the</strong> development <strong>in</strong> <strong>the</strong> area of flexicurity<br />

is endangered by <strong>the</strong> impacts of current economic/f<strong>in</strong>ancial crisis.<br />

F<strong>in</strong>d<strong>in</strong>gs of this paper present an important contribution to <strong>the</strong> exist<strong>in</strong>g research on <strong>the</strong><br />

effect of various labour market <strong>in</strong>stitutions on productivity <strong>and</strong> unemployment. The added<br />

value of <strong>the</strong> paper, compar<strong>in</strong>g to exist<strong>in</strong>g research, is <strong>the</strong> analysis of compliance to flexicurity<br />

<strong>and</strong> of <strong>the</strong> relation between its policy components <strong>and</strong> labour market outcomes with special<br />

attention be<strong>in</strong>g put on <strong>the</strong> NMS. Never<strong>the</strong>less, <strong>the</strong> paper still faces several problems, related<br />

to <strong>the</strong> lack of a uniform def<strong>in</strong>ition of flexicurity <strong>and</strong>, consequently, all-embrac<strong>in</strong>g <strong>in</strong>dicator of<br />

flexicurity, effective measure of EPL rigidity, lack of longer time-series data on LLL <strong>and</strong><br />

ALMP, etc. With regard to methodology, due to <strong>the</strong> lack of data our analysis may be exposed<br />

to potential endogeneity or omission of relevant variables problems – consequently, we<br />

cannot adequately def<strong>in</strong>e <strong>the</strong> direction of causality between flexicurity components <strong>and</strong><br />

productivity <strong>and</strong> unemployment, but merely <strong>the</strong>ir associations. This paper <strong>the</strong>refore presents<br />

an <strong>in</strong>troduction to a more comprehensive study that would deal with <strong>the</strong>se issues.<br />

REFERENCES<br />

1. Anspal, S. <strong>and</strong> A. Võrk, “Labour Market Institutions <strong>and</strong> Productivity <strong>in</strong> <strong>the</strong> New EU<br />

Member States”, PRAXIS Work<strong>in</strong>g Papers 27/2007 (2007).<br />

2. Beck, N. <strong>and</strong> J. R. Katz, “What to Do (<strong>and</strong> not to Do) with Time-series Cross-section<br />

Data”, American Political Science Review 89 (1995): 634–647.<br />

3. Brown, A. J. G., C. Merkl, <strong>and</strong> D. J. Snower, “Incentives <strong>and</strong> Complementarities of<br />

Flexicurity”, Kiel Institute for <strong>the</strong> World Economy Work<strong>in</strong>g Paper 1526 (2009).<br />

4. Bruegel, Bruegel Memos to <strong>the</strong> New Commission: Europe’s Economic Priorities<br />

2010‒2015 (Brussels: Bruegel, 2009).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

5. Carone, G., K. Stovicek, F. Pier<strong>in</strong>i <strong>and</strong> E. Sail, “Recent Reforms of <strong>the</strong> Tax <strong>and</strong> Benefit<br />

Systems <strong>in</strong> <strong>the</strong> Framework of Flexicurity”, European Economy Occasional Papers 43<br />

(2009).<br />

6. Council of <strong>the</strong> European Union, Council Conclusions on Flexicurity <strong>in</strong> times of crisis,<br />

2009. http://www.consilium.europa.eu/uedocs/cms.../108369.pdf. Accessed November 15,<br />

2011.<br />

7. Do<strong>in</strong>g Bus<strong>in</strong>ess, Employ<strong>in</strong>g Workers Database, 2012.<br />

http://www.do<strong>in</strong>gbus<strong>in</strong>ess.org/ExploreTopics/Employ<strong>in</strong>gWorkers/ Accessed January 15,<br />

2012.<br />

8. Dolenc, P. <strong>and</strong> M. Vodopivec, “Does Work Pay <strong>in</strong> Slovenia?”, F<strong>in</strong>ancial Theory <strong>and</strong><br />

Practice 29/4 (2005): 341–362.<br />

9. Ederveen, S. <strong>and</strong> L. Thissen, “Can Labor Larket Institutions Expla<strong>in</strong> Unemployment<br />

Rates <strong>in</strong> New EU Member States?”, European Network of Economic Policy Research<br />

Institute Work<strong>in</strong>g Paper 27 (2004).<br />

10. European Commission. Towards Common Pr<strong>in</strong>ciples of Flexicurity: More <strong>and</strong> Better<br />

Jobs through Flexibility <strong>and</strong> Security (Luxembourg: Office for Official Publications of <strong>the</strong><br />

European Communities, 2007a).<br />

11. European Commission, Employment <strong>in</strong> Europe 2007 (Luxembourg: Office for Official<br />

Publications of <strong>the</strong> European Communities, 2007b).<br />

12. European Commission, Employment <strong>in</strong> Europe 2008 (Luxembourg: Office for Official<br />

Publications of <strong>the</strong> European Communities, 2008).<br />

13. European Expert Group on Flexicurity, Flexicurity Pathways: Turn<strong>in</strong>g Hurdles <strong>in</strong>to<br />

Stepp<strong>in</strong>g Stones (Brussels: European Commission, 2007).<br />

14. European Foundation for <strong>the</strong> Improvement of Liv<strong>in</strong>g <strong>and</strong> Work<strong>in</strong>g Conditions,<br />

Approaches to Flexicurity: EU Models (Luxembourg: Office for Official Publications of<br />

<strong>the</strong> European Communities, 2007).<br />

15. Eurostat, Statistical Database, 2012. http://stats.oecd.org/Index.aspx/ Accessed January<br />

15, 2012.<br />

16. Muravyev, A., “Evolution of Employment Protection Legislation <strong>in</strong> <strong>the</strong> USSR, CIS <strong>and</strong><br />

Baltic States, 1985-2009”, IZA Discussion Papers 5365 (2010).<br />

17. OECD, OECD Employment Outlook 2004 (Paris: OECD, 2004).<br />

18. OECD, OECD Indicators of Employment Protection, 2011. http://www.oecd.org/<br />

Accessed January 15, 2012.<br />

19. OECD.Stat, OECD Statistics, 2012. http://stats.oecd.org/Index.aspx/ Accessed January<br />

15, 2012.<br />

20. Ton<strong>in</strong>, M., “Employment Protection Legislation <strong>in</strong> Central <strong>and</strong> East European Countries”,<br />

South-East Europe Review, 4 (2009): 477–491.<br />

21. Vasilica, C. <strong>and</strong> L. Mladen, Assess<strong>in</strong>g Flexicurity Policy - Case Study for Romania, 2009.<br />

http://ssrn.com/abstract=1483061/ Accessed January 15, 2012.<br />

22. Vodopivec, M., P. Dolenc, M. Vodopivec <strong>and</strong> A. Balde, Analiza mobilnosti dela <strong>in</strong><br />

fleksibilnosti sistema plač. Analysis of Labour Mobility <strong>and</strong> Flexibility of <strong>the</strong> Wage System<br />

(Koper: Fakulteta za management, 2007).<br />

23. Vodopivec, M., A. Wörgötter <strong>and</strong> R. Dhushyanth “Unemployment Benefit Systems <strong>in</strong><br />

Central <strong>and</strong> Eastern Europe: A Review of <strong>the</strong> 1990s”, Comparative Economic Studies,<br />

47/4 (2005): 615–651.<br />

24. Zhou, J., “Denmark’s Flexicurity Model: The Answer for Europe?”, Inter<strong>economics</strong>, 43/2<br />

(2008): 78–82.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE ROLE OF SMALL MEDIUM ENTERPRISES (SME) ON THE NATIONAL<br />

ECONOMY<br />

PROBLEMS AND CHALLENGES OF THEIR DEVELOPMENT<br />

Klaudia Lipi<br />

University “Fan S. Noli” Korce, Albania;<br />

ABSTRACT<br />

The study analyzes trends <strong>in</strong> development of SMEs <strong>and</strong> <strong>the</strong>ir impact on <strong>the</strong> national<br />

economy. This study serves as an important <strong>in</strong>strument for <strong>the</strong> formulation of <strong>the</strong> best<br />

government policies <strong>in</strong> promot<strong>in</strong>g SME development <strong>in</strong> Albania <strong>and</strong> <strong>in</strong> particular <strong>in</strong> <strong>the</strong><br />

region of Korca. The paper deals with <strong>the</strong> analytical aspects of <strong>the</strong> problems that bus<strong>in</strong>ess<br />

<strong>and</strong> f<strong>in</strong>ancial lend<strong>in</strong>g <strong>in</strong>stitutions face. The paper treats <strong>the</strong>oretically <strong>the</strong> role <strong>and</strong> importance<br />

of SME sector on <strong>the</strong> national economy <strong>and</strong> various f<strong>in</strong>anc<strong>in</strong>g alternatives for <strong>the</strong> bus<strong>in</strong>ess.<br />

The ma<strong>in</strong> objectives of this study are: a) analysis of <strong>the</strong> role of SMEs <strong>in</strong> national<br />

economy, b) presentation of <strong>the</strong> current situation of SME f<strong>in</strong>anc<strong>in</strong>g <strong>and</strong> external f<strong>in</strong>anc<strong>in</strong>g<br />

resources as barriers to bus<strong>in</strong>ess development, c)identify f<strong>in</strong>ancial needs of SMEs <strong>and</strong> <strong>the</strong>ir<br />

f<strong>in</strong>ancial problems, d)review <strong>the</strong> current situation of lend<strong>in</strong>g to small bus<strong>in</strong>esses, such as;<br />

how much SMEs are <strong>in</strong>vest<strong>in</strong>g dur<strong>in</strong>g last years, what are <strong>the</strong> former resources, what are <strong>the</strong><br />

difficulties for f<strong>in</strong>anc<strong>in</strong>g SME from <strong>the</strong> view of banks or non-banks, which are <strong>the</strong> sectors of<br />

economy that f<strong>in</strong>ancial <strong>in</strong>stitutes prefer more, e)how many banks <strong>and</strong> foundations lend <strong>and</strong><br />

what is <strong>the</strong> situation <strong>in</strong> different sectors such as trade, manufactur<strong>in</strong>g, transport <strong>and</strong> service<br />

f)<strong>the</strong> challenges of SMEs development <strong>and</strong> <strong>the</strong> prospects of fund<strong>in</strong>g to bus<strong>in</strong>esses <strong>in</strong> Albania<br />

<strong>and</strong> <strong>in</strong> particular <strong>in</strong> <strong>the</strong> region of Korca.<br />

Key words: SME, f<strong>in</strong>anc<strong>in</strong>g, regional development, loans<br />

1. INTRODUCTION<br />

SMEs are important to almost all economies <strong>in</strong> <strong>the</strong> world, but especially to those <strong>in</strong><br />

develop<strong>in</strong>g countries <strong>and</strong>, with<strong>in</strong> that broad category, especially to those with major<br />

employment <strong>and</strong> <strong>in</strong>come distribution challenges.<br />

Small <strong>and</strong> medium-sized enterprises (SMEs) are a very heterogeneous group of<br />

bus<strong>in</strong>esses usually operat<strong>in</strong>g <strong>in</strong> <strong>the</strong> service, trade, transport, <strong>and</strong> manufactur<strong>in</strong>g sectors. They<br />

<strong>in</strong>clude a wide variety of firms such as village h<strong>and</strong>icraft makers, small mach<strong>in</strong>e shops, <strong>and</strong><br />

computer software firms that possess a wide range of sophistication <strong>and</strong> skills. Some are<br />

dynamic, <strong>in</strong>novative, <strong>and</strong> growth-oriented while o<strong>the</strong>rs are satisfied to rema<strong>in</strong> small <strong>and</strong><br />

perhaps family owned. SMEs usually operate <strong>in</strong> <strong>the</strong> formal sector of <strong>the</strong> economy <strong>and</strong> employ<br />

ma<strong>in</strong>ly wage-earn<strong>in</strong>g workers.<br />

In terms of organizational structure, SMEs are, on average, considerably more<br />

complicated than microenterprise, which <strong>in</strong>volve largely <strong>the</strong> self-employed, sometimes<br />

accompanied on <strong>the</strong> job by a few family workers <strong>and</strong> hence usually hav<strong>in</strong>g under- five<br />

workers.<br />

The SME sector also plays a key dynamic role <strong>in</strong> generat<strong>in</strong>g growth, especially propoor<br />

growth. Nearly all develop<strong>in</strong>g economies have large micro enterprise sectors that, like<br />

<strong>the</strong> SME sector itself, are highly heterogeneous <strong>in</strong> many respects--<strong>the</strong> goods or services<br />

produced <strong>the</strong> entrepreneurial capacity of <strong>the</strong> owner, <strong>and</strong> <strong>the</strong> potential for growth, etc.<br />

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Many are survivalist <strong>in</strong> character but o<strong>the</strong>rs have dynamic potential. In most countries<br />

for which such data are available it appears that most small firms began <strong>the</strong>ir lives as<br />

microenterprises <strong>and</strong> <strong>the</strong>n grew. Thus <strong>the</strong> SME sector is to a considerable extent <strong>the</strong> place<br />

where successful micro enterprises w<strong>in</strong>d up, through a process which is at least <strong>in</strong> part one of<br />

survival <strong>and</strong> growth of <strong>the</strong> fittest. This positive selection process will of course be less<br />

prom<strong>in</strong>ent if for policy or o<strong>the</strong>r reasons it is hard to operate SMEs <strong>in</strong> a given country.<br />

SMEs tend to use medium-sophistication technology, which is approximately<br />

consistent with <strong>the</strong> factor endowment ratios <strong>in</strong> most develop<strong>in</strong>g countries. Many firms “grow<br />

<strong>in</strong>to” or “grow out of” <strong>the</strong> SME size range, with both of <strong>the</strong>se transitions hav<strong>in</strong>g someth<strong>in</strong>g<br />

positive to be said for <strong>the</strong>m.<br />

The frequency with which SMEs manifest a capacity to grow fast <strong>and</strong> to <strong>in</strong>novate has,<br />

partly as <strong>the</strong> o<strong>the</strong>r side of <strong>the</strong> same co<strong>in</strong>, higher failure <strong>and</strong> exit rates than do large firms.<br />

In part this reflects a “survival of <strong>the</strong> fittest” process <strong>in</strong> which firms lack<strong>in</strong>g strong<br />

entrepreneurial skills or simply <strong>in</strong> bad market niches do not survive. Few estimates have been<br />

made of <strong>the</strong> sort of deadweight loss associated with firm failure <strong>and</strong> <strong>the</strong> extent to which it<br />

lowers <strong>the</strong> average efficiency <strong>in</strong> resource utilization of <strong>the</strong> SME sector as a whole. The issue<br />

is complicated, s<strong>in</strong>ce sometimes failure is a factor contribut<strong>in</strong>g to <strong>the</strong> longer run development<br />

of entrepreneurial capacity, s<strong>in</strong>ce some of <strong>the</strong> physical capital of fail<strong>in</strong>g firms is not wasted<br />

but purchased <strong>and</strong> used by o<strong>the</strong>r firms, etc.<br />

Even short of actual exit, many small firms suffer significant shr<strong>in</strong>kage at certa<strong>in</strong><br />

po<strong>in</strong>ts <strong>in</strong> <strong>the</strong>ir lives, with negative implications for <strong>the</strong> job security of <strong>the</strong>ir employees. The<br />

costs of such <strong>in</strong>security are hard to tote up <strong>and</strong> <strong>the</strong> difference with large firms is one of<br />

degree.<br />

Gett<strong>in</strong>g <strong>the</strong> most from <strong>the</strong> SME sector requires better support systems, ei<strong>the</strong>r from<br />

government or collective action by <strong>the</strong> SMEs <strong>the</strong>mselves, than those required by larger firms.<br />

This is essentially because some needs of SMEs are <strong>in</strong> effect public goods while <strong>the</strong> parallel<br />

needs of larger firms can be effectively h<strong>and</strong>led privately. The implication is that <strong>in</strong> countries<br />

with governments of limited competence <strong>the</strong> SME sector will not perform to its real potential.<br />

Consider<strong>in</strong>g <strong>the</strong> developments of global f<strong>in</strong>ancial markets <strong>in</strong> recent years, it is done this study,<br />

to present a complete approach of <strong>the</strong> role that SMEs have <strong>in</strong> <strong>the</strong> national economy, <strong>the</strong><br />

problems of f<strong>in</strong>anc<strong>in</strong>g <strong>the</strong>ir activities <strong>and</strong> <strong>the</strong> challenges of small bus<strong>in</strong>esses development<br />

.The paper is a product not only <strong>the</strong>oretical, but it is based on different website navigation, as<br />

well as ongo<strong>in</strong>g research <strong>and</strong> studies that are made <strong>in</strong> Korca region <strong>and</strong> beyond.<br />

As we mentioned above, small medium enterprises have a significant role <strong>in</strong> <strong>the</strong><br />

national economy. So, <strong>the</strong> government, <strong>the</strong> f<strong>in</strong>ancial <strong>and</strong> nonf<strong>in</strong>ancial <strong>in</strong>stitutions must<br />

support <strong>the</strong> opportunities of f<strong>in</strong>anc<strong>in</strong>g <strong>the</strong> development of SMEs.<br />

In order to provide quality <strong>in</strong>formation on current activities of SMEs <strong>and</strong> those<br />

planned for credit <strong>and</strong> <strong>the</strong>ir attitudes on <strong>the</strong> opportunities <strong>and</strong> barriers of lend<strong>in</strong>g, it is<br />

designed a questionnaire to several private ventures <strong>and</strong> f<strong>in</strong>anc<strong>in</strong>g <strong>in</strong>stitutions <strong>in</strong> <strong>the</strong> region of<br />

Korca. This study <strong>in</strong>cludes <strong>the</strong> key members <strong>in</strong> f<strong>in</strong>anc<strong>in</strong>g small bus<strong>in</strong>esses such as <strong>the</strong> microcredit<br />

<strong>in</strong>stitutions <strong>and</strong> commercial banks. After <strong>the</strong> detailed analysis that is presented on <strong>the</strong><br />

survey, about needs, resources <strong>and</strong> difficulties <strong>in</strong> f<strong>in</strong>anc<strong>in</strong>g <strong>the</strong> small enterprises, it is found<br />

that 60% of bus<strong>in</strong>esses have declared <strong>in</strong> favor of long-term loans, while <strong>the</strong> majority of<br />

commercial banks <strong>and</strong> o<strong>the</strong>r f<strong>in</strong>ancial <strong>in</strong>stitutions prefer short-term loans. Fur<strong>the</strong>rmore, 44%<br />

of o<strong>the</strong>r f<strong>in</strong>ancial <strong>in</strong>stitutions, loans were given to <strong>in</strong>dividuals while 41% of bank loans were<br />

given to large bus<strong>in</strong>esses. Also by study<strong>in</strong>g <strong>the</strong> situation <strong>in</strong> <strong>the</strong> region of Korca, it resulted on<br />

high rate of <strong>in</strong>terest which must be constantly negotiated among f<strong>in</strong>ancial <strong>in</strong>stitutions <strong>and</strong><br />

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borrowers, because it is considered <strong>the</strong> most difficult key <strong>in</strong> <strong>the</strong> application for loans by <strong>the</strong><br />

small bus<strong>in</strong>esses.<br />

At <strong>the</strong> end, <strong>the</strong> study concludes with <strong>the</strong> results from <strong>the</strong> research as well as<br />

recommendations for support<strong>in</strong>g small bus<strong>in</strong>ess development <strong>and</strong> creation of various facilities<br />

for <strong>the</strong> reduction of f<strong>in</strong>ancial problems.<br />

2. LITERATURE REVIEW<br />

It is important to emphasize <strong>the</strong> importance of small enterprises <strong>in</strong> our economy.<br />

There has been a great contribution of micro <strong>and</strong> small enterprises toward <strong>the</strong> economic<br />

growth. A first step <strong>in</strong> evaluat<strong>in</strong>g this contribution is <strong>the</strong> correlation between <strong>the</strong> size of <strong>the</strong><br />

SME sector <strong>and</strong> <strong>the</strong> economic growth of <strong>the</strong> country. However, this approach is static <strong>and</strong><br />

does not account for <strong>the</strong> dynamic evolution of <strong>in</strong>dustries. Therefore, for most policy<br />

<strong>in</strong>terventions, <strong>the</strong> size of <strong>the</strong> SME sector is treated as a secondary <strong>in</strong>terest. However, with<br />

greater <strong>in</strong>terest is considered <strong>the</strong> questions on whe<strong>the</strong>r <strong>the</strong> bus<strong>in</strong>ess environment supports<br />

dynamism among SMEs, by facilitat<strong>in</strong>g creation of new ones <strong>and</strong> growth of <strong>the</strong>m, <strong>in</strong> order to<br />

contribute on economic growth. In previous researches, one of <strong>the</strong> key areas of SME research<br />

is that of Ayyagari <strong>and</strong> Maksimovic, who identified that lack on underst<strong>and</strong><strong>in</strong>g <strong>the</strong> small<br />

firms have a niche <strong>and</strong> play a dynamic role such <strong>in</strong> a significant proportion of big bus<strong>in</strong>esses<br />

<strong>in</strong> <strong>the</strong> importance of <strong>the</strong>ir contribution toward <strong>the</strong> growth of <strong>the</strong> <strong>in</strong>dustry. The authors used a<br />

sample of 100 countries <strong>and</strong> 27 <strong>in</strong>dustries <strong>in</strong> <strong>the</strong> manufactur<strong>in</strong>g sector, <strong>in</strong> order to exam<strong>in</strong>e <strong>the</strong><br />

growth rates of different <strong>in</strong>dustries across countries with different levels of <strong>in</strong>stitutional<br />

development <strong>and</strong> do<strong>in</strong>g bus<strong>in</strong>ess environment. Beck et al. (2006) measure an <strong>in</strong>dustry’s<br />

composition of small firms relative to large firms by look<strong>in</strong>g at <strong>the</strong> share of employment <strong>in</strong><br />

firms with less than 20 employees <strong>in</strong> <strong>the</strong> United States. Thus, <strong>the</strong>y identified each <strong>in</strong>dustry’s<br />

“technological” firm size <strong>in</strong> a relatively frictionless market, such as <strong>the</strong> US, <strong>and</strong> assumed that<br />

<strong>the</strong> technological firm size of each <strong>in</strong>dustry should be constant across countries. These studies<br />

found that <strong>in</strong>dustries naturally composed of small firms for technological reasons grow faster<br />

than large firm <strong>in</strong>dustries <strong>in</strong> economies with better do<strong>in</strong>g bus<strong>in</strong>ess environments. This<br />

suggested that a good bus<strong>in</strong>ess environment boosts <strong>the</strong> growth of small firm dom<strong>in</strong>ated<br />

<strong>in</strong>dustries more than large-firm dom<strong>in</strong>ated <strong>in</strong>dustries. Also, Ayyagari <strong>and</strong> Maksimovic looked<br />

at a detailed breakdown of <strong>the</strong> different bus<strong>in</strong>ess environment characteristics. They found that<br />

<strong>the</strong> less onerous regulation have a large impact on small firm growth by follow<strong>in</strong>g <strong>the</strong> listed<br />

characteristics, such as: start<strong>in</strong>g <strong>and</strong> clos<strong>in</strong>g a bus<strong>in</strong>ess, deal<strong>in</strong>g with licenses, employee hir<strong>in</strong>g<br />

<strong>and</strong> fir<strong>in</strong>g decisions, export<strong>in</strong>g <strong>and</strong> import<strong>in</strong>g of goods, pay<strong>in</strong>g taxes, protect<strong>in</strong>g <strong>in</strong>vestors <strong>and</strong><br />

obta<strong>in</strong><strong>in</strong>g credit etc. So, <strong>the</strong> result was that a good bus<strong>in</strong>ess environment has a<br />

disproportionately large impact on <strong>the</strong> growth of small firm dom<strong>in</strong>ated.<br />

Also, based on <strong>the</strong> above studies, o<strong>the</strong>r studies are conducted <strong>in</strong> Albania from bus<strong>in</strong>ess<br />

organizations <strong>in</strong> collaboration with <strong>the</strong> International Labour Organization (ILO). ILO <strong>and</strong><br />

Albania Bus<strong>in</strong>ess Organization conducted some research, <strong>in</strong> order to identify <strong>the</strong> problems<br />

<strong>and</strong> <strong>the</strong> barriers faced by SMEs, by f<strong>in</strong>d<strong>in</strong>g solutions to <strong>the</strong>ir fur<strong>the</strong>r improvement.<br />

The study aimed <strong>the</strong> collection <strong>and</strong> analyses of data, problems <strong>and</strong> obstacles<br />

encountered for <strong>the</strong> efficient development of <strong>the</strong> Albanian entrepreneurship, which hamper<br />

<strong>the</strong> growth of competitiveness of <strong>the</strong> Albanian economy. The study is designed to identify /<br />

build appropriate <strong>in</strong>dicators to measure <strong>the</strong> perceptions of bus<strong>in</strong>ess to <strong>the</strong>se factors.<br />

Moreover, <strong>the</strong> study addresses <strong>the</strong> <strong>in</strong>ternal factors of government <strong>and</strong> bus<strong>in</strong>ess, by<br />

look<strong>in</strong>g to <strong>the</strong> impact that companies have brought to <strong>the</strong> effectiveness of legal <strong>and</strong><br />

adm<strong>in</strong>istrative barriers toward <strong>the</strong> lack of reforms for develop<strong>in</strong>g <strong>the</strong> economy. The data are<br />

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collected by us<strong>in</strong>g a selected methodology approved by <strong>the</strong> ILO, hence through <strong>in</strong>terviews<br />

with stakeholders. Private sector development is considered as <strong>the</strong> ma<strong>in</strong> factor of economic<br />

growth. The trend of <strong>in</strong>dustrial development <strong>and</strong> production of small <strong>and</strong> medium enterprises<br />

(SMEs) is of <strong>the</strong> utmost importance. Based on this approach, <strong>the</strong> designed questionnaire is<br />

used as a guide for fur<strong>the</strong>r cont<strong>in</strong>uation of provid<strong>in</strong>g an overall assessment of <strong>the</strong> <strong>in</strong>dustrial<br />

sector <strong>and</strong> services, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> manufactur<strong>in</strong>g sector <strong>in</strong> Albania <strong>and</strong> mak<strong>in</strong>g<br />

recommendations for stakeholders to improve <strong>the</strong>ir bus<strong>in</strong>ess performance.<br />

3.THE IMPORTANCE OF SME SECTOR ON THE NATIONAL ECONOMY<br />

Dur<strong>in</strong>g <strong>the</strong> years of transition, SMEs have played a very important role <strong>in</strong> <strong>the</strong><br />

economy so <strong>the</strong> Albanian government has always pay attention to <strong>the</strong>ir development as a<br />

catalyst for rapid <strong>in</strong>creases <strong>in</strong> domestic production <strong>and</strong> employment. Strong <strong>and</strong> dynamic<br />

development of private sector is considered a priority of <strong>the</strong> government s<strong>in</strong>ce <strong>in</strong> <strong>the</strong><br />

beg<strong>in</strong>n<strong>in</strong>g of economic reforms. SMEs are important to <strong>the</strong> local economy as <strong>the</strong>y constitute<br />

<strong>the</strong> majority of bus<strong>in</strong>esses <strong>in</strong> Albania. Thus government policies are focused on SMEs by<br />

develop<strong>in</strong>g <strong>the</strong> private sector. Also SMEs sector is <strong>the</strong> most viable sector of <strong>the</strong> economy.<br />

In terms of employment, <strong>the</strong> SME sector covers about 58% of employment <strong>in</strong> <strong>the</strong><br />

private sector Most of employees are <strong>in</strong> <strong>the</strong> trade sector, followed by <strong>the</strong> service sector <strong>and</strong><br />

<strong>in</strong>dustrial one. "Micro "enterprises are 92% of total number of bus<strong>in</strong>ess <strong>and</strong> <strong>the</strong>y give <strong>the</strong><br />

ma<strong>in</strong> contribute to employment of 34%.<br />

Many times SMEs are seen as a source of <strong>in</strong>novation at <strong>the</strong> aggregate level because<br />

<strong>the</strong>y are flexible, dynamic <strong>and</strong> sensitive to changes <strong>in</strong> dem<strong>and</strong> <strong>in</strong> comparison to larger<br />

companies.<br />

By tak<strong>in</strong>g <strong>in</strong> consideration <strong>the</strong> political <strong>and</strong> economic conditions of Albania, SMEs are<br />

not only dom<strong>in</strong>ant <strong>in</strong> <strong>the</strong> economy but <strong>the</strong>y have <strong>the</strong> ability to be a dynamic force <strong>in</strong> <strong>the</strong><br />

country's economic development. SMEs specifically contribute as an <strong>in</strong>tegral part of<br />

economic structure as <strong>the</strong>y are suppliers of <strong>the</strong> major enterprises <strong>and</strong> contribute to foreign<br />

competition of <strong>the</strong>se firms.<br />

3.1 THE ECONOMIC SITUATION OF SMALL BUSINESSES AND THE<br />

PROBLEMS ASSOCIATED WITH LENDING<br />

Development of <strong>the</strong> SME sector is considered <strong>the</strong> most effective key for economies <strong>in</strong><br />

transition, which generates susta<strong>in</strong>able growth, employment <strong>and</strong> poverty reduction. Dur<strong>in</strong>g<br />

<strong>the</strong> last three years, Albania has experienced a 6% <strong>in</strong>crease on SME sector <strong>and</strong> certa<strong>in</strong>ly it has<br />

an important contribution on this process. The contribution of <strong>the</strong> SMEs sector is estimated at<br />

64% of gross domestic product (GDP) <strong>and</strong> 66% of employment <strong>in</strong> <strong>the</strong> private sector. SME<br />

sector has known a constant <strong>in</strong>crease dur<strong>in</strong>g <strong>the</strong> transition period.<br />

Accord<strong>in</strong>g to <strong>the</strong>ir size, about 91.95% of total enterprises have 1-4 employees. The<br />

ma<strong>in</strong> part of <strong>the</strong>m, 62 percent have only <strong>the</strong> owner. While small bus<strong>in</strong>esses (5-20 employees)<br />

make up about 4.26% of <strong>the</strong> enterprises, 3.04% are medium enterprises (21-80 employees)<br />

<strong>and</strong> only 0.75% of enterprises have more than 80 employees, but <strong>the</strong>ir contribution to<br />

employment is very significant, about 42%.Regard<strong>in</strong>g geographical distribution of bus<strong>in</strong>esses<br />

<strong>in</strong> Albania ,about 50% of active enterprises are concentrated <strong>in</strong> <strong>the</strong> districts of Tirana, Durres<br />

by employ<strong>in</strong>g 57% of employees of private sector about 69% of enterprises with foreign<br />

capital are concentrated <strong>in</strong> <strong>the</strong> prefecture of Tirana, about 5% <strong>in</strong> Korca, about 5% <strong>in</strong> Shkodra<br />

<strong>and</strong> 3% <strong>in</strong> Vlore. The sector of trade <strong>and</strong> service which covers about 73.5% of bus<strong>in</strong>esses,<br />

<strong>the</strong>re are employed 45.2% of private sector employees.<br />

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Fur<strong>the</strong>rmore <strong>in</strong> <strong>the</strong> Region of Korca, we have particularly:<br />

Table 1 Number of active entities <strong>in</strong> Korca Region 2009-2011<br />

Years<br />

2009 7403<br />

2010 8133<br />

Number of entities<br />

2011 7252<br />

Source: Regional Directorate of Taxation<br />

In Korca region <strong>the</strong> enterprises with 1-4 employees occupy 94% of total enterprises,<br />

2.8% of active enterprises are with 5-20 employees, while medium enterprises with 21-80<br />

employees count only 2.6% of active enterprises <strong>in</strong> <strong>the</strong> region of Korca.<br />

Accord<strong>in</strong>g to data of table 2, <strong>the</strong> number of entities with turnover below 8 million<br />

ALL are 7252 subjects. Also, we note that <strong>the</strong> sectors with greatest number <strong>and</strong> weight are<br />

trade <strong>and</strong> services followed by transport <strong>and</strong> production sector. The number of bus<strong>in</strong>esses is<br />

<strong>in</strong>creased significantly from year to year, which reflects <strong>the</strong> growth of private<br />

entrepreneurship <strong>and</strong> bus<strong>in</strong>ess management skills. Accord<strong>in</strong>g to <strong>the</strong> data obta<strong>in</strong>ed from <strong>the</strong><br />

National Registration Center (NRC),<strong>the</strong>re has been an <strong>in</strong>crease on <strong>the</strong> number of bus<strong>in</strong>esses<br />

registered <strong>in</strong> <strong>the</strong> first half of 2010 from 48% to 51% (compared to 2009). By consider<strong>in</strong>g <strong>the</strong><br />

above fact, we would say that bus<strong>in</strong>ess expansion will directly reflect <strong>the</strong> need for f<strong>in</strong>ance<br />

sources besides <strong>the</strong> capital of owner, which cont<strong>in</strong>ues to be <strong>the</strong> ma<strong>in</strong> source for bus<strong>in</strong>esses<br />

<strong>and</strong> even medium ones.<br />

Table 2 Distribution of bus<strong>in</strong>esses by sector of <strong>the</strong> economy <strong>in</strong> <strong>the</strong> region of Korca<br />

Entities with turnover<br />

below 8 million<br />

(December 2011)<br />

The percentage<br />

of active entities<br />

Production Sector 11 798<br />

Build<strong>in</strong>g Sector 1 73<br />

Transport Sector 14 1015<br />

Trade Sector<br />

-Retail market<br />

-Wholesale market<br />

37 2683<br />

Number of active entities<br />

201<br />

2482<br />

Service Sector 37 2683<br />

-Ma<strong>in</strong>tenance sector<br />

79<br />

-Services<br />

1481<br />

-professions<br />

246<br />

-Craftsmen<br />

874<br />

-o<strong>the</strong>r …<br />

2<br />

Total 100 7252<br />

Source: Directorate of Taxation, Korce<br />

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3.2 PROBLEMS RELATED TO FINANCIAL INSTITUTIONS AND SMES IN<br />

THE FRAMEWORK OF FUNDING<br />

3.2.1 THE FINANCIAL PROBLEMS IDENTIFIED BY SMEs<br />

Although <strong>the</strong> level of SME f<strong>in</strong>anc<strong>in</strong>g has <strong>in</strong>creased, it is still <strong>in</strong>sufficient to promote a<br />

rapid development of economy. In order to improve <strong>the</strong> climate of SME f<strong>in</strong>anc<strong>in</strong>g, some<br />

measures have been taken dur<strong>in</strong>g <strong>the</strong> recent years ma<strong>in</strong>ly to <strong>the</strong> <strong>in</strong>troduction of credit<br />

guarantee schemes for SMEs. The guarantee funds <strong>in</strong> Albania have been applied by several<br />

special projects (USAID) by support<strong>in</strong>g small bus<strong>in</strong>esses. Never<strong>the</strong>less <strong>the</strong> guarantee funds<br />

have been limited to support <strong>the</strong> f<strong>in</strong>anc<strong>in</strong>g of certa<strong>in</strong> areas <strong>and</strong> categories of SMEs, exclud<strong>in</strong>g<br />

<strong>the</strong> majority of SMEs.<br />

The ma<strong>in</strong> problems identified by small bus<strong>in</strong>esses <strong>in</strong>clude:<br />

1-Fac<strong>in</strong>g difficulties, to obta<strong>in</strong> loans from <strong>the</strong> bank<strong>in</strong>g sector <strong>and</strong> credit costs are<br />

estimated as relatively high.<br />

2-Banks conditions are not favorable <strong>and</strong> <strong>the</strong> collateral specifically requested<br />

fluctuates at <strong>the</strong> level 120% -150%.<br />

3-The loan <strong>in</strong>terest is also seen as a problem by bus<strong>in</strong>esses as <strong>the</strong>y assess higher rates<br />

<strong>and</strong> <strong>in</strong> those cases when a loan is required for <strong>in</strong>vestment <strong>in</strong> mach<strong>in</strong>ery <strong>and</strong> equipment, for a<br />

medium term period.<br />

4-New bus<strong>in</strong>esses have little chance to take loans from f<strong>in</strong>ancial <strong>in</strong>stitutions. Almost<br />

no bank that operates <strong>in</strong> Korca district provides credit for new bus<strong>in</strong>esses as <strong>the</strong>y set as a<br />

condition for a bus<strong>in</strong>ess to have an activity for about one year, before ask<strong>in</strong>g for credit<br />

consequently a bus<strong>in</strong>ess should have an experience <strong>in</strong> <strong>the</strong> market <strong>and</strong> should be successful.<br />

5-Albanian bus<strong>in</strong>ess cont<strong>in</strong>ues to suffer from "no proper taxation system, created by<br />

<strong>the</strong> <strong>in</strong>frastructure challenges, government <strong>in</strong>efficiencies <strong>and</strong> tense political situation <strong>and</strong> a<br />

general attitude toward a not reliable judicial system <strong>and</strong> f<strong>in</strong>ally a black economy where 75%<br />

of transactions are carried out of f<strong>in</strong>ancial system <strong>in</strong> order to avoid <strong>in</strong>vestigation by <strong>the</strong> state.<br />

Moreover one of <strong>the</strong> current problems affect<strong>in</strong>g <strong>the</strong> small bus<strong>in</strong>esses is <strong>the</strong> global crisis,<br />

through less opportunities <strong>and</strong> development.<br />

6-Ano<strong>the</strong>r problem has to do with <strong>the</strong> culture <strong>and</strong> <strong>the</strong> traditionalism of Albanian<br />

owners. About 65% of <strong>the</strong>m are not will<strong>in</strong>g to share ownership of <strong>the</strong>ir bus<strong>in</strong>ess among o<strong>the</strong>r<br />

stockholders because <strong>the</strong>y want to take <strong>the</strong>ir own decisions, manag<strong>in</strong>g <strong>the</strong> work processes of<br />

f<strong>in</strong>anc<strong>in</strong>g by <strong>the</strong>mselves.<br />

7-Many bus<strong>in</strong>esses have chosen not to use o<strong>the</strong>r f<strong>in</strong>ancial <strong>in</strong>struments because of <strong>the</strong>ir<br />

malfunction. Bank loan is seen <strong>the</strong> best way compared to o<strong>the</strong>r alternatives because o<strong>the</strong>r<br />

alternatives have many gaps <strong>and</strong> uncerta<strong>in</strong>ties for <strong>the</strong> relevant legislation (f<strong>in</strong>ancial leas<strong>in</strong>g).<br />

8-Ano<strong>the</strong>r reason that bus<strong>in</strong>esses have declared is <strong>the</strong> lack of o<strong>the</strong>r opportunities for<br />

<strong>the</strong>m to make <strong>the</strong> right choice. An expansion of f<strong>in</strong>ancial <strong>in</strong>struments <strong>in</strong> <strong>the</strong> Albanian<br />

f<strong>in</strong>ancial market would create ano<strong>the</strong>r climate, where bus<strong>in</strong>esses may choose <strong>the</strong> proper<br />

<strong>in</strong>struments that fits better to <strong>the</strong>ir requirements.<br />

3.2.2 THE DEMAND FOR LOANS AND THE PROBLEMS OF FINANCING<br />

Lend<strong>in</strong>g is known as one of <strong>the</strong> most important activities of banks.<br />

• A critical issue faced by <strong>the</strong> banks is <strong>the</strong> execution of <strong>the</strong> collateral on mortgages, if <strong>the</strong><br />

borrower is not repay<strong>in</strong>g <strong>the</strong> loan. So <strong>the</strong> borrower must have a greater attention towards <strong>the</strong><br />

assessment of <strong>the</strong> pledged assets.<br />

• Bus<strong>in</strong>esses that have no stable <strong>in</strong>come, or have frequent changes <strong>in</strong> <strong>the</strong> level of <strong>in</strong>come,<br />

represent difficulties on <strong>the</strong> loan payoff.<br />

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•Also difficulties represent <strong>and</strong> <strong>the</strong> bus<strong>in</strong>esses that do not provide a full picture of <strong>the</strong>ir<br />

f<strong>in</strong>ancial position, or <strong>the</strong> <strong>in</strong>formation available for verification is not complete. Thus this fact<br />

is one of <strong>the</strong> primary factors that affect <strong>the</strong> decisions of banks to lend or not, s<strong>in</strong>ce <strong>the</strong>re exists<br />

a transparent relationship among <strong>the</strong> borrowers <strong>and</strong> <strong>the</strong> bank. So <strong>the</strong> pr<strong>in</strong>ciple of client<br />

credibility is broken <strong>and</strong> it creates no possibility for fund f<strong>in</strong>anc<strong>in</strong>g.<br />

• The real estate assets rema<strong>in</strong> <strong>the</strong> most preferred form as a guarantee for loans provided by<br />

bank<strong>in</strong>g <strong>in</strong>stitutions. However many bus<strong>in</strong>esses do not meet <strong>the</strong> requirements for <strong>the</strong> amount<br />

of collateral required by <strong>the</strong> bank. Especially SMEs have difficulties on benefit<strong>in</strong>g <strong>the</strong><br />

required amount of funds because of <strong>the</strong> lack of collateral.<br />

• Sometimes many bus<strong>in</strong>esses apply for loans even if <strong>the</strong>y do not have <strong>the</strong> certa<strong>in</strong> purpose, on<br />

how to use <strong>the</strong> borrowed funds. In <strong>the</strong>se cases <strong>the</strong> banks do not want to <strong>in</strong>vest <strong>in</strong> unfeasible<br />

projects <strong>and</strong> not real ones, because <strong>the</strong> f<strong>in</strong>anc<strong>in</strong>g projects can be very risky. F<strong>in</strong>ancial<br />

<strong>in</strong>stitutions express <strong>in</strong>terest only on projects of profitable companies, because <strong>in</strong> this way<br />

companies can recover <strong>the</strong> <strong>in</strong>vestment <strong>and</strong> <strong>the</strong> <strong>in</strong>terest payments.<br />

• More over it has been a request for funds from unlicensed bus<strong>in</strong>esses. This category of<br />

bus<strong>in</strong>ess proves that our country still has bus<strong>in</strong>esses that operate <strong>in</strong>formally, but also testifies<br />

<strong>the</strong> needs for f<strong>in</strong>ancial resources by young entrepreneurs.<br />

However we must emphasize <strong>the</strong> fact that none of <strong>the</strong> banks that operate <strong>in</strong> Korca district<br />

could support <strong>the</strong> new ventures <strong>in</strong> terms of support<strong>in</strong>g <strong>the</strong>ir f<strong>in</strong>ancial terms s<strong>in</strong>ce <strong>the</strong><br />

beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> activity.<br />

4. A DETAILED ANALYSIS OF NEEDS, RESOURCES AND DIFFICULTIES<br />

IN FINANCING THE BUSINESS<br />

In <strong>the</strong> survey were provided detailed <strong>and</strong> qualitative <strong>in</strong>formation about <strong>the</strong> sources of<br />

f<strong>in</strong>anc<strong>in</strong>g <strong>the</strong> SME-s <strong>the</strong> problems which <strong>the</strong>y faced <strong>the</strong> f<strong>in</strong>anc<strong>in</strong>g alternatives that f<strong>in</strong>ancial<br />

<strong>in</strong>stitutions offer etc. The table below shows <strong>the</strong> results of <strong>the</strong> ma<strong>in</strong> issues dealt <strong>in</strong> <strong>the</strong> survey<br />

conducted.<br />

* In terms of secur<strong>in</strong>g fund<strong>in</strong>g sources for start<strong>in</strong>g a bus<strong>in</strong>ess <strong>the</strong> responses showed that 58%<br />

of respondents have started <strong>the</strong>ir activities only with personal sav<strong>in</strong>gs (see tab.3), about 25%<br />

of bus<strong>in</strong>esses have received prior by relatives, a small part of <strong>the</strong>m (7%) have been unable to<br />

obta<strong>in</strong> loans from <strong>the</strong> micro credit <strong>in</strong>stitutions <strong>and</strong> a very small percentage (only 5%) have<br />

taken loans from banks.<br />

Table 3 Initial f<strong>in</strong>anc<strong>in</strong>g resources for SMEs<br />

Fund<strong>in</strong>g resources<br />

Sectors<br />

Production Transport Trade Service Total<br />

% % % % %<br />

Personal sav<strong>in</strong>gs 45 70 55 61 58<br />

Money from relatives 27 20 30 22 25<br />

Short-term bank loans 0 0 0 0 0<br />

Long-term bank loans 27 0 0 0 5<br />

Funds from f<strong>in</strong>ancial <strong>in</strong>stitutions 0 0 5 17 7<br />

Money <strong>in</strong> <strong>the</strong> <strong>in</strong>formal market 0 10 10 0 5<br />

TOTAL 100 100 100 100 100<br />

Source: Questionnaire<br />

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We saw a lack of support from banks toward new bus<strong>in</strong>esses.<br />

Meanwhile, new transport bus<strong>in</strong>esses have started with personal sav<strong>in</strong>gs (70%) <strong>and</strong> also longterm<br />

loans are used ma<strong>in</strong>ly from <strong>the</strong> production sector <strong>and</strong> not at all by <strong>the</strong><br />

service sector.<br />

*Ano<strong>the</strong>r issue is <strong>the</strong> annual <strong>in</strong>vested amount that <strong>the</strong>se bus<strong>in</strong>esses have made <strong>in</strong> <strong>the</strong> last three<br />

years <strong>and</strong> <strong>the</strong> results show that bus<strong>in</strong>esses from <strong>the</strong> production sector about 36% <strong>in</strong>vested<br />

from 1,000,000 to 5,000,000 ALL. Bus<strong>in</strong>esses from <strong>the</strong> transport sector about 70% of <strong>the</strong>m<br />

<strong>in</strong>vested from 0 to 200,000 ALL <strong>and</strong> <strong>the</strong> o<strong>the</strong>r sectors have <strong>in</strong>vested from 200,000 to 500,000<br />

ALL.<br />

The <strong>in</strong>vestment from <strong>the</strong> trade sector varies from 200,000 to 500,000 ALL (about 30%<br />

of bus<strong>in</strong>esses) <strong>and</strong> 25% of <strong>the</strong>m <strong>in</strong>vested from 500,000 to 1,000,000 ALL. Bus<strong>in</strong>esses from<br />

<strong>the</strong> service sector made more <strong>in</strong>vestments <strong>in</strong> amounts from 0 to 200,000 ALL (about 33% of<br />

bus<strong>in</strong>esses), however a considerable part of <strong>the</strong>m have made <strong>in</strong>vestments <strong>in</strong> amounts from one<br />

million to five million ALL, about 22% of <strong>the</strong>m, which are conducted by <strong>the</strong> small enterprises<br />

(55%) <strong>and</strong> <strong>the</strong> “micro” enterprises(25%).<br />

Fur<strong>the</strong>rmore 78% of enterprises surveyed, <strong>in</strong>vested <strong>in</strong> total from 0 ALL to 1,000,000<br />

ALL. These <strong>in</strong>vested amounts reflect <strong>in</strong> reality <strong>the</strong> real needs of bus<strong>in</strong>esses for <strong>the</strong>ir<br />

development.<br />

Bus<strong>in</strong>esses were asked whe<strong>the</strong>r <strong>the</strong>y would turn to bank to take a loan for fur<strong>the</strong>r<br />

f<strong>in</strong>anc<strong>in</strong>g <strong>the</strong>ir activities, many of <strong>the</strong>m responded positively.<br />

About 73% of <strong>the</strong> <strong>in</strong>terviewers from <strong>the</strong> production sector responded positively to <strong>the</strong><br />

question if <strong>the</strong>y would turn to a bank when <strong>the</strong>y will carry out o<strong>the</strong>r <strong>in</strong>vestments. The<br />

rema<strong>in</strong><strong>in</strong>g of 27% did not th<strong>in</strong>k to apply <strong>in</strong> a bank when <strong>the</strong>y carry out fur<strong>the</strong>r <strong>in</strong>vestments.<br />

This is because <strong>the</strong>y believe that loans are very expensive (see Fig.2). 80% of bus<strong>in</strong>esses from<br />

<strong>the</strong> transport sector responded positively to <strong>the</strong> question for accept<strong>in</strong>g bank loans. Some of<br />

<strong>the</strong>m said that <strong>the</strong>y have applied to o<strong>the</strong>r micro f<strong>in</strong>ancial <strong>in</strong>stitutions <strong>and</strong> 20% of <strong>the</strong>m did not<br />

th<strong>in</strong>k to apply for bank loans (see Fig.3).<br />

In <strong>the</strong> trade sector, about 70% of bus<strong>in</strong>esses, agreed to refer banks <strong>in</strong> <strong>the</strong> future. About<br />

25% of <strong>the</strong>m disagreed to turn to bank loans <strong>and</strong> a <strong>in</strong>considerable part of <strong>the</strong>m did not answer<br />

if <strong>the</strong> <strong>the</strong>y will address or not toward a bank <strong>in</strong> <strong>the</strong> future (see Fig.4).The majority part of<br />

service sector, about 67% of <strong>the</strong>m, agreed to take <strong>the</strong> loan from <strong>the</strong> bank. The rema<strong>in</strong><strong>in</strong>g 33%<br />

did not want to turn to bank loans (see fig.5).<br />

As conclusion, <strong>the</strong> ma<strong>in</strong> part of total bus<strong>in</strong>esses surveyed, about 71 %,have <strong>the</strong><br />

op<strong>in</strong>ion that <strong>in</strong> <strong>the</strong> near future will see <strong>the</strong> banks as a mean of f<strong>in</strong>anc<strong>in</strong>g <strong>the</strong>ir activities while<br />

27% of bus<strong>in</strong>esses do not th<strong>in</strong>k that <strong>the</strong> banks are good alternatives for <strong>in</strong>vestment. Sectors<br />

that support more <strong>the</strong> thought of tak<strong>in</strong>g loan from <strong>the</strong> bank are those of trade <strong>and</strong> services,<br />

without sidel<strong>in</strong><strong>in</strong>g <strong>the</strong> two o<strong>the</strong>r sectors of <strong>the</strong> economy.<br />

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Fig .1 Investments made from SMEs <strong>in</strong> <strong>the</strong> last 3 years<br />

Source: Survey run by bus<strong>in</strong>esses<br />

Fig .2 Preference of production sector for bank loans <strong>in</strong> <strong>the</strong>ir future <strong>in</strong>vestments<br />

Fig.3Preference of transport sector for us<strong>in</strong>g bank loans <strong>in</strong> <strong>the</strong>ir future <strong>in</strong>vestments<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Fig.4Preference of trade sector for us<strong>in</strong>g bank loans <strong>in</strong> <strong>the</strong>ir future <strong>in</strong>vestment<br />

Fig.5 Preference of service sector for us<strong>in</strong>g bank loans <strong>in</strong> <strong>the</strong>ir future <strong>in</strong>vestment<br />

*The survey resulted that <strong>the</strong> majority of bus<strong>in</strong>esses th<strong>in</strong>k that if <strong>the</strong>y will be f<strong>in</strong>anced with<br />

bank loans, <strong>the</strong>ir f<strong>in</strong>ancial situation, will be improved more. With this op<strong>in</strong>ion agreed almost<br />

59% of respondents. A small part, over 14%, felt that <strong>the</strong> f<strong>in</strong>ancial situation will improve<br />

much after tak<strong>in</strong>g <strong>the</strong> loan. Ano<strong>the</strong>r part, 20% of <strong>the</strong>m, show up <strong>the</strong>ir op<strong>in</strong>ion that <strong>the</strong><br />

f<strong>in</strong>ancial situation will not change or has not changed after receiv<strong>in</strong>g <strong>the</strong> loan. About 7% felt<br />

that obta<strong>in</strong><strong>in</strong>g a loan may aggravate <strong>the</strong> f<strong>in</strong>ancial situation of <strong>the</strong>ir bus<strong>in</strong>ess.<br />

Fig .6Change of f<strong>in</strong>ancial situation after us<strong>in</strong>g <strong>the</strong> loan<br />

*By see<strong>in</strong>g <strong>the</strong> results we can underst<strong>and</strong> that from three types of loans that banks offer ,about<br />

60% of transport sector bus<strong>in</strong>esses have declared that <strong>the</strong>y prefer loans more than one year<br />

while 64% of respondents from <strong>the</strong> production sector prefer long-term loans ,while service<br />

sector <strong>and</strong> trade sector, respectively 61% <strong>and</strong> 55%, prefer long-term loans too. Long-term<br />

loans are easier for creditors to settle out, because <strong>the</strong>y have longer time to pay back <strong>the</strong><br />

borrowed money.<br />

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Fig.7. The preferred loans by bus<strong>in</strong>esses<br />

Source: Questionnaire<br />

* Table 4 shows that <strong>the</strong> majority of bus<strong>in</strong>esses are not regular credit customer <strong>in</strong> banks for<br />

<strong>the</strong>ir necessary fund<strong>in</strong>g. About 63% of bus<strong>in</strong>esses surveyed are not regular customers <strong>and</strong><br />

only 37% of <strong>the</strong>m are considered as regular customers of <strong>the</strong> banks. Although all of <strong>the</strong>m say<br />

that <strong>the</strong>y can streng<strong>the</strong>n <strong>the</strong>ir relationships with <strong>the</strong> banks <strong>and</strong> can turn <strong>in</strong>to regular customers<br />

too. This <strong>in</strong>dicates that <strong>the</strong> customers are <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> credibility toward bank<strong>in</strong>g<br />

<strong>in</strong>stitutions.<br />

Table 4 Regularity of bus<strong>in</strong>esses attendance at banks<br />

Sectors<br />

Regular customer Production Transport Trade Service Total<br />

YES 27% 40% 40% 39% 37%<br />

NO 73% 60% 60% 61% 63%<br />

TOTAL 100% 100% 100% 100% 100%<br />

Source: Questionnaire<br />

Consider<strong>in</strong>g <strong>the</strong> field of credit, <strong>the</strong>re are a number of barriers which affect <strong>the</strong> access<br />

to credit by bus<strong>in</strong>esses such as:<br />

-High <strong>in</strong>terest rates<br />

-Long <strong>and</strong> bureaucratic procedure of loan process<strong>in</strong>g<br />

-Small amount of loans, <strong>in</strong>sufficient for bus<strong>in</strong>ess needs<br />

-Bus<strong>in</strong>esses have sufficient revenues to meet <strong>the</strong>ir <strong>in</strong>creased activity<br />

-Bus<strong>in</strong>esses can provide funds easily with low cost <strong>in</strong> <strong>the</strong> <strong>in</strong>formal market<br />

These barriers reduce significantly <strong>the</strong> amount of credit from banks or from o<strong>the</strong>r<br />

f<strong>in</strong>ancial<br />

<strong>in</strong>stitutions.<br />

Each of <strong>the</strong> barriers <strong>in</strong> <strong>the</strong> survey, received a rat<strong>in</strong>g from 1-5 by each respondent,<br />

given 1 to that po<strong>in</strong>t which bus<strong>in</strong>ess considered as <strong>the</strong> most important one <strong>and</strong> 5 for <strong>the</strong> less<br />

important po<strong>in</strong>t <strong>in</strong> obta<strong>in</strong><strong>in</strong>g a loan. The results obta<strong>in</strong>ed from <strong>the</strong> survey are presented <strong>in</strong><br />

table 5.Referr<strong>in</strong>g to <strong>the</strong> estimates, <strong>the</strong>se obstacles are ranked accord<strong>in</strong>g to this importance:<br />

1. High <strong>in</strong>terest rates<br />

2. Bus<strong>in</strong>ess provides sufficient revenues to meet <strong>the</strong> <strong>in</strong>creased activity <strong>in</strong> <strong>the</strong> future, by not<br />

ask<strong>in</strong>g for loans<br />

3. Long <strong>and</strong> bureaucratic procedures <strong>in</strong> <strong>the</strong> loan process<br />

4. Provid<strong>in</strong>g funds <strong>and</strong> with low cost <strong>in</strong> <strong>the</strong> <strong>in</strong>formal market<br />

5. Small amount of loans, <strong>in</strong>sufficient for <strong>the</strong>ir needs<br />

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Table 5 Assessment of barriers to obta<strong>in</strong> loans <strong>in</strong> order of importance<br />

LOAN BARRIERS<br />

VALUATION<br />

(valuation <strong>in</strong> time) 1 2 3 4 5<br />

1.High <strong>in</strong>terest rates 73% 14% 10% 3% 0%<br />

2.Long <strong>and</strong> bureaucratic procedures 8% 31% 36% 22% 3%<br />

3.Small amount of loans ,<strong>in</strong>sufficient for bus<strong>in</strong>ess needs 0% 15% 17% 20% 48%<br />

4.Bus<strong>in</strong>esses have sufficient revenues to meet <strong>the</strong>ir <strong>in</strong>creased activity 15% 29% 22% 19% 15%<br />

5. Provides funds easily <strong>in</strong> <strong>in</strong>formal market 3% 12% 15% 36% 34%<br />

TOTAL 100% 100% 100% 100% 100%<br />

Source: Questionnaire<br />

* On <strong>the</strong> focus of credit extension by f<strong>in</strong>ancial <strong>in</strong>stitutions, <strong>the</strong> total responses of <strong>the</strong> survey,<br />

consisted on <strong>the</strong> tendency of credit extended by banks, which differs from that accorded by<br />

<strong>the</strong> f<strong>in</strong>ancial foundations (see Table 6). Respectively were taken <strong>the</strong> follow<strong>in</strong>g detailed results<br />

by sector borrowed money to <strong>the</strong> bank <strong>and</strong> non- bank f<strong>in</strong>ancial <strong>in</strong>stitutions.<br />

Table 6 Loans extended by banks <strong>and</strong> foundations<br />

CREDIT OF CREDIT<br />

CREDITED SECTORS BANKS<br />

FOUNDATION<br />

INDIVIDUALS 14% 44%<br />

FAMILIES 19% 30%<br />

SMALL BUSINESSES 26% 26%<br />

LARGE BUSINESSES 41% 0%<br />

TOTAL 100% 100%<br />

Source: Survey run by f<strong>in</strong>ancial <strong>in</strong>stitutions<br />

OF<br />

Loans extended by banks are <strong>in</strong> greater amount toward big bus<strong>in</strong>esses than toward<br />

small ones. Credit allocated by foundations, or o<strong>the</strong>rwise called non-bank credit <strong>in</strong>stitutions,<br />

most of <strong>the</strong> voice for bus<strong>in</strong>ess credit extended is toward small bus<strong>in</strong>esses compared to big<br />

ones. This is because <strong>the</strong>se <strong>in</strong>stitutions are specialized for grant<strong>in</strong>g microcredit <strong>and</strong> <strong>the</strong> ma<strong>in</strong><br />

part of credit is given for consumers <strong>and</strong> families.<br />

4.1 DEVELOPMENT PROSPECTS AND FINANCIAL SUPPORT<br />

ACTIVITIES FOR SMES IN THE REGION OF KORCA<br />

Study<strong>in</strong>g <strong>the</strong> f<strong>in</strong>ancial situation <strong>in</strong> Korca, results that <strong>the</strong> bank<strong>in</strong>g sector is expected to<br />

provide a greater grassroots support to young bus<strong>in</strong>esses. Ma<strong>in</strong>ly, service sector <strong>and</strong> trade<br />

sector are tend<strong>in</strong>g to f<strong>in</strong>ance <strong>the</strong>ir bus<strong>in</strong>esses <strong>in</strong> <strong>the</strong> future with microcredit. Long-term credits<br />

will rema<strong>in</strong> <strong>the</strong> most preferred by bus<strong>in</strong>esses. Also, small bus<strong>in</strong>esses are expected to frequent<br />

banks more, <strong>in</strong> accordance with <strong>the</strong>ir expansion.<br />

The ma<strong>in</strong> obstacle for tak<strong>in</strong>g loans with "high <strong>in</strong>terest rates" <strong>and</strong> "long bureaucratic<br />

procedures" will be <strong>the</strong> ma<strong>in</strong> focus of <strong>the</strong> fund<strong>in</strong>g policies of <strong>the</strong> foundations <strong>and</strong> banks,<br />

toward <strong>the</strong> reduction of <strong>the</strong>m.<br />

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Despite expectations for future support of new bus<strong>in</strong>esses <strong>and</strong> those <strong>in</strong> development,<br />

big bus<strong>in</strong>esses <strong>and</strong> exist<strong>in</strong>g ones rema<strong>in</strong> <strong>the</strong> preferred for non-bank<strong>in</strong>g sector, because <strong>the</strong>y<br />

carry a lower credit risk.<br />

CONCLUSIONS AND IMPLICATIONS<br />

•Many times SMEs are seen as a source of <strong>in</strong>novation at <strong>the</strong> aggregate level because <strong>the</strong>y are<br />

flexible, dynamic <strong>and</strong> sensitive to changes <strong>in</strong> dem<strong>and</strong> <strong>in</strong> comparison to larger companies.<br />

•SMEs sector is <strong>the</strong> most viable sector of <strong>the</strong> economy.<br />

•Preference for short-term loan, come as a result of low level of risk <strong>and</strong> a better credited<br />

monitor<strong>in</strong>g possibility for a better loan.<br />

• Activities such as trade <strong>and</strong> services have been <strong>the</strong> most favorite ones for credit.<br />

•New bus<strong>in</strong>esses or small ones that do not offer sufficient guarantees to banks, only f<strong>in</strong>d<br />

fund<strong>in</strong>g opportunities to microf<strong>in</strong>ance <strong>in</strong>stitutions.<br />

•Fund<strong>in</strong>g of SMEs is it sad to be one of <strong>the</strong> ma<strong>in</strong> obstacles of growth <strong>and</strong> development.<br />

Economic stability is essential on improv<strong>in</strong>g <strong>the</strong> access of SMEs’ f<strong>in</strong>anc<strong>in</strong>g <strong>and</strong> on <strong>the</strong><br />

creation of a friendly bus<strong>in</strong>ess environment. From <strong>the</strong> survey, we can conclude that, <strong>the</strong><br />

improvement of bus<strong>in</strong>ess’s f<strong>in</strong>anc<strong>in</strong>g needs: (i) <strong>the</strong> <strong>in</strong>crease of credit level, (ii) <strong>the</strong> reduction<br />

of credit cost, (iii) <strong>the</strong> streng<strong>the</strong>n<strong>in</strong>g of cooperation between bus<strong>in</strong>esses <strong>and</strong> f<strong>in</strong>ancial<br />

<strong>in</strong>stitutions. High transaction costs are one of <strong>the</strong> most important barriers for <strong>the</strong>ir<br />

development, so <strong>the</strong> reduction of <strong>the</strong>se costs would encourage <strong>the</strong> expansion of SMEs <strong>and</strong> <strong>in</strong><br />

particular <strong>the</strong> expansion of micro enterprises.<br />

• There are problems related to <strong>the</strong> execution of mortgages from <strong>the</strong> enforcement authorities,<br />

who make difficult <strong>the</strong> lend<strong>in</strong>g process.<br />

• The existence of <strong>the</strong> <strong>in</strong>formal market. The money collected from <strong>the</strong> smuggl<strong>in</strong>g <strong>and</strong><br />

traffick<strong>in</strong>g of various <strong>in</strong>vestment resources, reduce somewhat <strong>the</strong> dem<strong>and</strong> for credit.<br />

• The tense political climate <strong>in</strong> <strong>the</strong> country reflected uncerta<strong>in</strong>ty <strong>and</strong> pessimism to SMEs for<br />

<strong>the</strong>ir performance <strong>in</strong> <strong>the</strong> future.<br />

• Interest rates for new <strong>in</strong>vestors are much higher than for those that have an experience or are<br />

larger, because small <strong>in</strong>vestors are considered with high risk.<br />

• In addition to banks’ expansion of micro-credit schemes <strong>and</strong> non-bank f<strong>in</strong>ancial <strong>in</strong>stitutions<br />

is ano<strong>the</strong>r development that has led to an <strong>in</strong>crease for lend<strong>in</strong>g to small bus<strong>in</strong>esses.<br />

•Streng<strong>the</strong>n<strong>in</strong>g <strong>the</strong> governmental <strong>in</strong>stitutions to local levels for support<strong>in</strong>g <strong>the</strong> bus<strong>in</strong>esses will<br />

create better relations between state <strong>and</strong> bus<strong>in</strong>ess.<br />

• Banks should reduce <strong>the</strong> <strong>in</strong>terest rates, <strong>in</strong> order to attract more clients .Through low <strong>in</strong>terest<br />

rate will be <strong>in</strong>fluenced <strong>the</strong> reduction of <strong>the</strong> borrow<strong>in</strong>g cost <strong>in</strong> <strong>the</strong> economy <strong>and</strong> this will br<strong>in</strong>g<br />

an <strong>in</strong>crease <strong>in</strong> <strong>the</strong> volume of credit expansion.<br />

• Introduction of an <strong>in</strong>formative campaign for banks <strong>and</strong> bus<strong>in</strong>esses, for various options<br />

available as a pledge, such as <strong>the</strong> "<strong>in</strong>ventory" which is not practiced much.<br />

•Legal solution through <strong>the</strong> creation <strong>and</strong> operation of <strong>the</strong> Adm<strong>in</strong>istrative Court, which would<br />

entail <strong>the</strong> removal of barriers identified by bus<strong>in</strong>esses as barriers <strong>in</strong> additional costs to<br />

bus<strong>in</strong>ess.<br />

•More generally, it may be that small firms will play a larger role <strong>in</strong> technological advance <strong>in</strong><br />

<strong>the</strong> context of <strong>the</strong> <strong>in</strong>formation revolution <strong>and</strong> <strong>the</strong> ris<strong>in</strong>g role of services than was earlier <strong>the</strong><br />

case under <strong>the</strong> dom<strong>in</strong>ance of manufactur<strong>in</strong>g.<br />

• It is necessary to support <strong>the</strong> activities for creation of components between local banks <strong>and</strong><br />

f<strong>in</strong>ancial organizations, government / donators <strong>and</strong> foreign banks for <strong>the</strong> establishment of<br />

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University of Bucharest<br />

credit l<strong>in</strong>es for SME borrow<strong>in</strong>gs <strong>and</strong> especially for manufactur<strong>in</strong>g enterprises, agriculture <strong>and</strong><br />

agro-<strong>in</strong>dustrial, tourism etc.<br />

• Monitor<strong>in</strong>g <strong>the</strong> development of SMEs. S<strong>in</strong>ce SMEs are <strong>the</strong> most viable sector <strong>in</strong> <strong>the</strong><br />

economy, it should be efforts toward <strong>the</strong>ir development <strong>and</strong> creation of various facilities, such<br />

as <strong>in</strong>centives <strong>in</strong> <strong>the</strong> tax system.<br />

REFERENCES<br />

1. Ayyagari,M., <strong>and</strong> Maksimovic,V, “Industry Growth, Firm Size, <strong>and</strong> <strong>the</strong> Bus<strong>in</strong>ess<br />

Environment,” USAID Micro REPORT,2008<br />

2. Beck, T.,Demirgüç-Kunt, A. <strong>and</strong> R. Lev<strong>in</strong>e, 2005, “SMEs, Growth <strong>and</strong> Poverty,”<br />

NBER Work<strong>in</strong>g Paper 11224.<br />

3. Berger, A.N, <strong>and</strong> De Young, R., "Problem Loans <strong>and</strong> Cost Efficiency <strong>in</strong> Commercial<br />

Banks” (1997)<br />

4. Burns,P., “Entrepreneurship <strong>and</strong> small bus<strong>in</strong>ess”,(2001) "Economic Bullet<strong>in</strong> "Bank of<br />

Albania, last modified, November 2011, http://www.bankofalbania.org “Economy <strong>and</strong><br />

transition", Economic Bullet<strong>in</strong>, April-June, 2010 http://www.albic.net<br />

5. Lukacs,E., “The economic role of SMEs <strong>in</strong> world economy, especially <strong>in</strong><br />

Europe”,(Europian Integration Studies, University of Miskolc),2005,3-12 Regional<br />

Directorate of Taxes Korce, Albania<br />

6. "Register of economic enterprises" last modified October 2011,<br />

http://www.<strong>in</strong>stat.org.al<br />

7. Sigliz,J.E <strong>and</strong> Weiss,A, "Credit Ration<strong>in</strong>g with Collateral",(1985)<br />

8. “Study on barriers to market Albania Bus<strong>in</strong>ess contribution to an enabl<strong>in</strong>g<br />

environment for small bus<strong>in</strong>ess stimulus ", http://www.biznesalbania.org.al/?p=429<br />

9. “The public presence of <strong>the</strong> governor of <strong>the</strong> Bank of Albania”Bank of Albania,<br />

January-December 2009”<br />

10. “The importance of SMEs <strong>in</strong> <strong>the</strong> economy”,<br />

http://www.itdweb.org/sme<strong>conference</strong>/documents/:2-6<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

POWER LAW AND SCALING ANALYSIS OF THE BUCHAREST<br />

STOCK EXCHANGE<br />

Eliza Olivia Lungu;<br />

Academy of Economic Studies; Bucharest<br />

ABSTRACT<br />

In this short paper I analyze <strong>the</strong> cumulative probability density function (CDF) <strong>and</strong><br />

<strong>the</strong> scal<strong>in</strong>g properties of <strong>the</strong> Bucharest Stock Exchange (BVB). The data used for this<br />

<strong>in</strong>vestigation are <strong>the</strong> clos<strong>in</strong>g prices <strong>and</strong> volumes for all <strong>the</strong> first <strong>and</strong> second tier shares from<br />

<strong>the</strong>ir first list<strong>in</strong>g day until 31.05.2011. I am particularly <strong>in</strong>terested to see if power law is fit for<br />

BSE. My f<strong>in</strong>d<strong>in</strong>gs are that on average power law is not a good approximation for <strong>the</strong><br />

volatility CDF <strong>and</strong> it might be a good one for <strong>the</strong> volume CDF. But when I take <strong>in</strong>to account<br />

<strong>the</strong> <strong>in</strong>dustrial sectors of <strong>the</strong> shares, <strong>the</strong> results present a different reality.<br />

Key words: econophysics, stock market, scal<strong>in</strong>g analysis, power law.<br />

In this article I <strong>in</strong>vestigate <strong>the</strong> distributions of two well studied f<strong>in</strong>ancial variables:<br />

return <strong>and</strong> volume. Even thou researches of this type have been done on most of <strong>the</strong> f<strong>in</strong>ancial<br />

markets none have been conducted on <strong>the</strong> Bucharest Stock Exchange (BVB). I <strong>in</strong>tend to fill<br />

this gap <strong>and</strong> test if it can be empirically proved that <strong>the</strong> price <strong>and</strong> volume fluctuations of <strong>the</strong><br />

Romanian shares, present power law distributions. Studies done on several markets, reported<br />

that returns <strong>and</strong> volumes follow power law distributions, with exponents 3 for returns <strong>and</strong> 3/2<br />

for volumes.<br />

The Bucharest Stock Exchange (BVB) is a medium Central East European (CEE)<br />

stock market, with a total market capitalization of EUR 11 bn. <strong>and</strong> an average daily equity<br />

turnover <strong>in</strong> 2011 of EUR 10 m. Accord<strong>in</strong>g to FTSE Global Equity Index Series it is classiffed<br />

as frontier market, near Argent<strong>in</strong>a, Bulgaria, Cyprus, Estonia, Malta, Slovenia etc. Frontier<br />

markets are def<strong>in</strong>ed as small, less liquid, `emerg<strong>in</strong>g` emerg<strong>in</strong>g markets. F<strong>in</strong>anc<strong>in</strong>g through <strong>the</strong><br />

capital market is poorly used by <strong>the</strong> companies registered <strong>in</strong> Romania, under 1%, while <strong>the</strong><br />

European mean is around 40% <strong>and</strong> <strong>in</strong> USA it reaches 70%.<br />

For this study I considered all <strong>the</strong> 1st <strong>and</strong> 2nd tires, trade cont<strong>in</strong>ously from <strong>the</strong>ir issue<br />

date until 31.05.2011. In total I consider 22 I tier shares <strong>and</strong> 23 II tier shares, from different<br />

<strong>in</strong>dustrial sectors (f<strong>in</strong>ancial, services, pharmaceuticals prodducts etc.), with a wide range of<br />

market capitalization <strong>and</strong> average daily volume.<br />

In order to evaluate <strong>the</strong> shares price <strong>and</strong> volume dynamics, I employ two basic<br />

measures: (1) <strong>the</strong> magnitude of <strong>the</strong> price change, volatility v <strong>and</strong> (2) <strong>the</strong> volume variation Q.<br />

The return R (clos<strong>in</strong>g/clos<strong>in</strong>g) is expressed as <strong>the</strong> logarithmic change <strong>in</strong> <strong>the</strong> successive daily<br />

clos<strong>in</strong>g prices.<br />

Because <strong>the</strong> database conta<strong>in</strong>s different types of shares, to make <strong>the</strong> results<br />

comparable, I normalize <strong>the</strong> price fluctuations (returns) by <strong>the</strong> second moments:<br />

The volatility is def<strong>in</strong>ed as <strong>the</strong> absolute value of <strong>the</strong> return:<br />

(2)<br />

The volume is also normalized, by <strong>the</strong> first moments this time, because it has an<br />

<strong>in</strong>f<strong>in</strong>ite st<strong>and</strong>ard deviation:<br />

(1)<br />

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I analyze <strong>the</strong> fat tails of <strong>the</strong> volatilities <strong>and</strong> volumes as power laws, described by <strong>the</strong><br />

probability density p(x):<br />

dx (4)<br />

where X is <strong>the</strong> observed normalized value of <strong>the</strong> volatility or volume, C a normalization<br />

constant <strong>and</strong> α <strong>the</strong> power law exponent. The cumulative distribution function for <strong>the</strong><br />

cont<strong>in</strong>ous case is<br />

(5)<br />

Us<strong>in</strong>g <strong>the</strong> maximum likelihood method, I estimate <strong>the</strong> exponet α accord<strong>in</strong>g to (6) for<br />

<strong>the</strong> empirical data <strong>and</strong> evaluate <strong>the</strong> robustness of <strong>the</strong> estimation us<strong>in</strong>g Kolmogorov-Smornov<br />

statistic. If <strong>the</strong> p-value is greater than 0.1 <strong>the</strong>n <strong>the</strong> power law hypo<strong>the</strong>sis is accepted.<br />

(6)<br />

A summary of <strong>the</strong> rough results shows that almost 27% of <strong>the</strong> volatility series follow a<br />

power law, while more than 60% of <strong>the</strong> volumes series are fitted by a power law. The<br />

volatilities tails do not seem to follow a power law, but it seem to be a good approximation<br />

for <strong>the</strong> volumes. Fur<strong>the</strong>r I calculate <strong>the</strong> average exponent for <strong>the</strong> volatility <strong>and</strong> volume, <strong>in</strong> <strong>the</strong><br />

case of each tier (Figure 1 <strong>and</strong> 2).<br />

(3)<br />

Figure 13 The cumulative distribution function P(x) of daily volatility for <strong>the</strong> 1 st <strong>and</strong> 2 nd tiers,<br />

for which p>0.1. The distribution functions decay with different scal<strong>in</strong>g exponents between<br />

4.4 <strong>and</strong> 2.5<br />

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Figure 14 The cumulative distribution function P(x) of daily volume for <strong>the</strong> 1 st <strong>and</strong> 2 nd tiers,<br />

for which p>0.1. The distribution functions decay with different scal<strong>in</strong>g exponents between<br />

3.9 <strong>and</strong> 1.6<br />

If we take <strong>in</strong>to account <strong>the</strong> lifetime of <strong>the</strong> share, <strong>in</strong> days, we notice that value of <strong>the</strong><br />

exponent decrease with time. Look<strong>in</strong>g at <strong>the</strong> economic activity of <strong>the</strong> issuer company, we<br />

notice that <strong>the</strong> best represented sector (as number of shareson BVB) is <strong>the</strong> f<strong>in</strong>ancial service<br />

activities, except <strong>in</strong>surance <strong>and</strong> pension fund<strong>in</strong>g.<br />

Table 1 Mean power law exponent for volatility <strong>and</strong> volume, by economic sector<br />

Economic sector (no. of shares)<br />

M<strong>in</strong><strong>in</strong>g <strong>and</strong> quarry<strong>in</strong>g (2) 3.67 2.88<br />

Manufactur<strong>in</strong>g (24) 3.19 2.26<br />

Electricity, gas <strong>and</strong> water supply (2) 4.30 2.89<br />

Construction (2) 2.51 2.38<br />

Wholesale <strong>and</strong> retail trade; repair of motor vehicles, motorcycles <strong>and</strong> - 2.51<br />

personal <strong>and</strong> household goods (1)<br />

Hotels <strong>and</strong> restaurants (2) - 2.46<br />

Transport, storage <strong>and</strong> communication (3) - 2.44<br />

F<strong>in</strong>ancial <strong>in</strong>termediation (9) 3.24 3.23<br />

REFERENCES<br />

1. A. Clauset, C.R. Shalizi, M.E.J. Newman, “Power-law distributions <strong>in</strong> empirical data”<br />

SIAM Review 51(4), 661-703 (2009);<br />

2. R.N. Mantegna <strong>and</strong> H.E. Stanley, An Introduction to Econophysics: Correlations <strong>and</strong><br />

Complexity <strong>in</strong> F<strong>in</strong>ance, Cambridge University Press, Cambridge (1999)<br />

3. X. Gabaix, P. Gopikrishnan, V. Plerou <strong>and</strong> H.E. Stanley, A unified econophysics<br />

explanation for <strong>the</strong> power law exponents of stock market activity, Physica A 382<br />

(2007), pp. 81–88<br />

4. M. Mitzenmacher, “The Future of Power Law Research”, Internet Ma<strong>the</strong>matics Vol. 2<br />

No.4 (2005) pp. 525 –534;<br />

5. Meyers, R.A. (2009), Encyclopedia of Complexity <strong>and</strong> Systems Science, Spr<strong>in</strong>ger;<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

TARIFF EFFECT ON SMUGGLING IN THE IRANIAN ECONOMY<br />

Majid Maddah<br />

Faculty of Economic <strong>and</strong> Management,<br />

Semnan University - Iran<br />

ABSTRACT<br />

Tariff <strong>and</strong> trade restrictions encourage <strong>in</strong>dividuals to commit <strong>in</strong> <strong>in</strong>formal trade as<br />

smuggl<strong>in</strong>g. This paper provides some evidence of smuggl<strong>in</strong>g of goods <strong>in</strong>to Iran, <strong>and</strong><br />

<strong>in</strong>vestigates <strong>the</strong> relationship between tariff rate <strong>and</strong> smuggl<strong>in</strong>g, def<strong>in</strong>ed as difference between<br />

Iran’s reported imports from its major trad<strong>in</strong>g partners <strong>and</strong> reported exports by trad<strong>in</strong>g<br />

partners to Iran. The results <strong>in</strong>dicate that smuggl<strong>in</strong>g is sensitive to tariff rates, so that<br />

elasticity of smuggl<strong>in</strong>g to tariff is 0.64. Indeed smuggl<strong>in</strong>g has more sensitive to goods that are<br />

subject to more tariffs. For such goods elasticity of smuggl<strong>in</strong>g is 1.22. Thus high tariff rates<br />

can cause <strong>in</strong>crease <strong>in</strong> committ<strong>in</strong>g <strong>in</strong>formal trade.<br />

Key words: Trade discrepancy, Smuggl<strong>in</strong>g, Tariff rate, Iran<br />

JEL classification: E26, H26.<br />

INTRODUCTION<br />

Smuggl<strong>in</strong>g (i.e., <strong>in</strong>formal trade) is a significant phenomenon <strong>in</strong> different countries. In<br />

smuggl<strong>in</strong>g, cl<strong>and</strong>est<strong>in</strong>e trade of goods is performed by <strong>in</strong>dividual to avoid legal taxation or<br />

duties on goods. Fur<strong>the</strong>rmore, some restrictions aga<strong>in</strong>st import goods cause <strong>in</strong>dividuals<br />

commit <strong>in</strong> illegal transactions. For example, import of alcoholic beverages <strong>and</strong> drugs are<br />

prohibited <strong>in</strong> Iran <strong>and</strong> thus any transactions of such goods are considered as smuggl<strong>in</strong>g. A<br />

large part of literature related to smuggl<strong>in</strong>g allocates to <strong>in</strong>vestigation of smuggl<strong>in</strong>g effects.<br />

Bhagwati <strong>and</strong> Hansen (1973) earlier <strong>in</strong>vestigated <strong>the</strong> welfare effects of smuggl<strong>in</strong>g on<br />

economy based on <strong>the</strong> st<strong>and</strong>ard <strong><strong>in</strong>ternational</strong> trade model. Their analysis extended by<br />

Bhagwati <strong>and</strong> Sr<strong>in</strong>ivasan (1973), Johnson (1974), Norton (1988), Thursby et al. (1991) later<br />

years. In some studies, <strong>the</strong> causes of smuggl<strong>in</strong>g have been <strong>in</strong>vestigated. The goal of<br />

smuggl<strong>in</strong>g is tax avoidance; thus we expect that more tax on import goods leads to more<br />

smuggl<strong>in</strong>g. In fact, tax on import <strong>in</strong>creases costs of formal import of goods <strong>and</strong> decreases<br />

profit from trade for <strong>in</strong>dividuals, all of which lead to more illegal transactions, because illegal<br />

import of goods guarantees more profit <strong>in</strong> comparison with legal import. Empirical studies<br />

show that <strong>the</strong>re is positive relationship between smuggl<strong>in</strong>g <strong>and</strong> tax rates.<br />

Bhagwati (1964) po<strong>in</strong>ts out that tax evasion can be one explanation for trade<br />

discrepancies between recorded export <strong>and</strong> import <strong>in</strong> a country’s trad<strong>in</strong>g data. Later,<br />

Bhagwati (1974) documented discrepancy <strong>in</strong> trad<strong>in</strong>g data by compar<strong>in</strong>g of Turkey’s recorded<br />

imports from her trad<strong>in</strong>g partner with correspond<strong>in</strong>g exports. Norton (1988) <strong>and</strong> Phylaktis<br />

(1991) demonstrated direct effect of tax rate on committ<strong>in</strong>g <strong>in</strong> illegal trade. Pajoyan <strong>and</strong><br />

Maddah (2005) presented one <strong>the</strong>oretical model for smuggl<strong>in</strong>g <strong>and</strong> concluded that tariff rate<br />

on import goods is one of <strong>the</strong> effective factors on smuggl<strong>in</strong>g to <strong>in</strong>side; <strong>the</strong>y found positive<br />

relationship between tariff rate <strong>and</strong> smuggl<strong>in</strong>g <strong>in</strong> Iran experimentally. In ano<strong>the</strong>r study,<br />

Farzanegan (2009) found <strong>the</strong> same result; he calculated mis-<strong>in</strong>voic<strong>in</strong>g of import <strong>and</strong> export<br />

between Iran <strong>and</strong> its trad<strong>in</strong>g partners for estimation of smuggl<strong>in</strong>g time series <strong>in</strong> Iran.<br />

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Technique of foreign trade data comparison has been used by Fisman <strong>and</strong> Wei (2004) to<br />

<strong>in</strong>vestigate <strong>the</strong> l<strong>in</strong>k between <strong>the</strong> tax rate (tariff plus VAT rate) <strong>and</strong> <strong>the</strong> tax evasion <strong>in</strong> Ch<strong>in</strong>a’s<br />

imports. In this study, tax evasion was def<strong>in</strong>ed as <strong>the</strong> difference between Hong Kong’s<br />

recorded exports to Ch<strong>in</strong>a <strong>and</strong> Ch<strong>in</strong>a’s recorded imports from Hong Kong. They found that<br />

<strong>the</strong>re is a positive relationship between tax rate <strong>and</strong> tax evasion. Javorcik <strong>and</strong> Narciso (2008)<br />

showed that a positive <strong>and</strong> significant relationship is between tax evasion <strong>in</strong> Germanys’<br />

imports from its 10 trad<strong>in</strong>g partners to correspond<strong>in</strong>g imports’ tariffs. Such relationship is<br />

stronger for differentiated products than homogeneous products.<br />

Above results show that more tax rate is associated with more tax evasion; tax evasion<br />

happens when goods import <strong>in</strong>to a country cl<strong>and</strong>est<strong>in</strong>ely that we consider it as smuggl<strong>in</strong>g. In<br />

this paper, first, I present sizes of import smuggl<strong>in</strong>g <strong>in</strong> Iranian economy on data <strong>and</strong><br />

documents. Then, us<strong>in</strong>g Bhagwati’s method (1974), I measure Iran’s foreign trade data<br />

discrepancies to its most important trad<strong>in</strong>g partners that is a suitable proxy for import<br />

smuggl<strong>in</strong>g <strong>in</strong> Iran. F<strong>in</strong>ally, I will <strong>in</strong>vestigate <strong>the</strong> relationship between tariff rate <strong>and</strong> import<br />

smuggl<strong>in</strong>g.<br />

SIZES OF IMPORT SMUGGLING IN IRANIAN ECONOMY<br />

Smuggl<strong>in</strong>g <strong>in</strong> Iranian economy is very prevalent. There are different reasons for<br />

committ<strong>in</strong>g illegal transactions. High <strong>in</strong>tervention <strong>and</strong> heavy shadow of government on<br />

economic, Para-state organizations 1 , official obstacles aga<strong>in</strong>st import, high tariffs on import<br />

goods, Para-government body of economic sectors such as foreign trade, have provided<br />

profitability conditions for smuggl<strong>in</strong>g <strong>in</strong>to <strong>the</strong> country. Statistics show that tariff rate is very<br />

much <strong>in</strong> Iran <strong>in</strong> comparison with o<strong>the</strong>r countries of W.T.O members. The average of tariff<br />

rate is 26 percent <strong>in</strong> Iran but <strong>in</strong> U.S.A, Saudi Arabia, & European Union is 3.5, 5.2, <strong>and</strong> 5.6<br />

percent respectively 2 . Moreover, importers have to spend a lot of time for gett<strong>in</strong>g an import<br />

license. They have to get import license or permit from at least 15 offices, organizations or<br />

m<strong>in</strong>istries 3 . St<strong>and</strong>ard Institute looks at import goods between 15 – 20 days to decided whe<strong>the</strong>r<br />

goods are st<strong>and</strong>ard or not. 4 These conditions <strong>in</strong>crease costs of formal import <strong>in</strong>to <strong>the</strong> country<br />

<strong>and</strong> motivate <strong>in</strong>dividuals to commit <strong>in</strong> <strong>in</strong>formal import as smuggl<strong>in</strong>g. We can divide <strong>the</strong><br />

import smuggl<strong>in</strong>g <strong>in</strong> Iran <strong>in</strong>to two groups. First group <strong>in</strong>cludes goods that <strong>the</strong>ir importation<br />

<strong>in</strong>to <strong>the</strong> country is strictly prohibited such as alcoholic beverages 5 , drugs <strong>and</strong> gamble<br />

equipment based on religions or legal grounds. Second group of smuggl<strong>in</strong>g goods relate to<br />

goods that can be imported <strong>in</strong>to <strong>the</strong> country as legal or illegal but high tariff causes<br />

smuggl<strong>in</strong>g. Based on <strong>the</strong> rule of combat<strong>in</strong>g with goods <strong>and</strong> exchange, smuggl<strong>in</strong>g, keep<strong>in</strong>g,<br />

transportation <strong>and</strong> sell<strong>in</strong>g of prohibited goods count smuggl<strong>in</strong>g <strong>and</strong> is subject to punitive<br />

punishments such as pecuniary penalty <strong>and</strong> seizure of properties. Table 1 presents <strong>the</strong> ma<strong>in</strong><br />

detected import smuggl<strong>in</strong>g <strong>in</strong> Iran <strong>in</strong> 2009.<br />

Table1. The ma<strong>in</strong> detected import smuggl<strong>in</strong>g <strong>in</strong> Iran, 2009<br />

1 - Some goods are smuggled through piers <strong>and</strong> pathways that are gett<strong>in</strong>g out of control of government. For<br />

example, <strong>in</strong> <strong>in</strong>quire of Iran parliament about smuggl<strong>in</strong>g of tea, it has been reported that illegal piers perform<br />

important role <strong>in</strong> smuggl<strong>in</strong>g of tea <strong>in</strong>to country. (http://www.mardomsalari.com/template/naws.aspx?NID=12062<br />

(<strong>in</strong> Persian, Access: 19.25.00).<br />

2 -http://www. Donya-e-eqtesad.com/Default_view.asp?@=192857 (<strong>in</strong> Persian, Access: 19.30.00).<br />

3 -Report of Iran custom house, Number 1.<br />

4 - http://www.donya-e-eqtesad.com/Default_view.asp?%40=118968 (<strong>in</strong> Persian, Access: 19.30.00).<br />

5 - On reports of Combat<strong>in</strong>g Goods <strong>and</strong> Exchange Smuggl<strong>in</strong>g Central Staff, $ 68628980 alcoholic beverages are<br />

detected <strong>in</strong> 2009.<br />

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Name of good Value ($)<br />

car 15324960<br />

mobile 112388150<br />

Mechanic mach<strong>in</strong>ery <strong>and</strong> o<strong>the</strong>r 8277530<br />

related components<br />

bag <strong>and</strong> shoe 7422755<br />

rice 4349930<br />

food good 3715320<br />

electrical mach<strong>in</strong>ery 3022780<br />

toiletries 2661034<br />

Accessory 2522122<br />

Household appliances 2435720<br />

Live animals 2227520<br />

Textile (such as costume, cloths…) 59584772<br />

Wood 1945188<br />

Satellite TV <strong>and</strong> related apparatus 1833550<br />

Computer <strong>and</strong> related apparatus<br />

O<strong>the</strong>r goods<br />

1488695<br />

13264600<br />

total 242464626<br />

Source: Report of combat<strong>in</strong>g Goods <strong>and</strong> Exchange Central Staff.<br />

Table.1 data shows that smuggl<strong>in</strong>g <strong>in</strong> Iran has much variety <strong>and</strong> conta<strong>in</strong>s different<br />

types of goods such as cloth, mobile, car, toiletries, <strong>and</strong> live animals. Moreover, it shows <strong>the</strong><br />

share of textile is more than o<strong>the</strong>r goods. The value of total detections is $ 242464626 it is<br />

only a part of smuggl<strong>in</strong>g <strong>in</strong> Iran because some reports <strong>in</strong>dicate that 10% of total smuggl<strong>in</strong>g is<br />

detected <strong>in</strong> Iran 6 .<br />

SMUGGLING AND IMPORT TARIFFS IN IRAN<br />

Tariff is one of <strong>the</strong> factors <strong>in</strong>fluenc<strong>in</strong>g on smuggl<strong>in</strong>g. More tariffs <strong>in</strong>crease cost of<br />

formal import <strong>and</strong> encourage bus<strong>in</strong>ess people to commit <strong>in</strong>formal import (i.e. smuggl<strong>in</strong>g). For<br />

analyz<strong>in</strong>g <strong>the</strong> relationship between smuggl<strong>in</strong>g <strong>and</strong> tariff rates, we need to have amount of<br />

smuggl<strong>in</strong>g. Us<strong>in</strong>g Bhagwati’s method, trad<strong>in</strong>g data discrepancies of Iran <strong>and</strong> her trad<strong>in</strong>g<br />

partners (UAE, Germany, Ch<strong>in</strong>a, Korea, France, Switzerl<strong>and</strong>, Italy, UK, India, Turkey, Japan,<br />

<strong>and</strong> Russia 7 ) can be used as technique of measur<strong>in</strong>g <strong>the</strong> smuggl<strong>in</strong>g. In fact, when Iran’s<br />

reported import from her trad<strong>in</strong>g partners is lesser than partner’s reported export <strong>in</strong> various<br />

types of goods, we can conclude that part of Iran’s import hasn’t been reported. Unreported<br />

import appears as under-<strong>in</strong>voic<strong>in</strong>g or cl<strong>and</strong>est<strong>in</strong>e <strong>in</strong> order to avoid tax.<br />

Data<br />

All of research trad<strong>in</strong>g data are obta<strong>in</strong>ed from Word Trade Solution (WITS) database.<br />

This data conta<strong>in</strong> <strong>the</strong> value of reported export to Iran by its trad<strong>in</strong>g partner <strong>and</strong> reported<br />

import by Iran with related tariff (conta<strong>in</strong> duty <strong>and</strong> o<strong>the</strong>r taxes on import goods). The data are<br />

at HS- 2 digit level that has been divided to 99 categories. In 94 categories, reported value of<br />

export by Iran’s trad<strong>in</strong>g partner is more than reported value of import from trad<strong>in</strong>g partner by<br />

6 - Report of combat<strong>in</strong>g Goods <strong>and</strong> Exchange Central Staff, 2009.<br />

7 -About 74% of Iran’s total trade has been allocated to <strong>the</strong>se 12 countries <strong>in</strong> 2008.<br />

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Iran; it shows import smuggl<strong>in</strong>g <strong>in</strong>to Iran, although, <strong>the</strong>re can be o<strong>the</strong>r reasons for such<br />

condition. Information <strong>in</strong> 5 categories is <strong>in</strong>complete. Thus <strong>in</strong>formation related to 89 categories<br />

is <strong>the</strong> basis of analysis of <strong>the</strong> relationship between smuggl<strong>in</strong>g <strong>and</strong> tariff rates <strong>in</strong> Iran. Table.2<br />

presents descriptive statistics related to research <strong>in</strong> 2008.<br />

Table.2 Descriptive statistics<br />

Value of Value of Value of gap- Tariff rate (%)<br />

exports($) imports($) Smuggl<strong>in</strong>g-($)<br />

Mean 1727956 438337.2 1289619 29.64<br />

S.D 5081363 1295560 3965937 21.92<br />

M<strong>in</strong> 1565.7 130.2 1060.5 4<br />

Max 36875626 8498479 28377147 100<br />

observations 89 89 89 89<br />

Empirical analysis<br />

In order to have empirical study of <strong>the</strong> relationship between tariff rates <strong>and</strong> smuggl<strong>in</strong>g<br />

<strong>in</strong> Iran, I have considered one simple model <strong>in</strong> which smuggl<strong>in</strong>g is def<strong>in</strong>ed as a function of<br />

<strong>the</strong> tariff rate. That is,<br />

<strong>and</strong><br />

Smuggl<strong>in</strong>g= Ln (export )<br />

c<br />

- Ln(import<br />

c<br />

) ( LnTariff ) <br />

Where exp ortc<br />

refers to reported export of good c to Iran by Iran’s trad<strong>in</strong>g partners,<br />

import refers to reported import of good c (at <strong>the</strong> HS-2 digit level) from her trad<strong>in</strong>g<br />

partners by Iran.<br />

c<br />

Tariff<br />

c<br />

is tariff rate of good c that is imposed on imported goods by Iran.<br />

We expect that >0. In fact <strong>in</strong>creas<strong>in</strong>g <strong>in</strong> tariff rate of imported goods leads to more<br />

difference between reported export <strong>and</strong> import, <strong>in</strong>dicat<strong>in</strong>g smuggl<strong>in</strong>g of goods <strong>in</strong>to Iran,<br />

because more tariffs <strong>in</strong>creases cost of formal import. In this condition, bus<strong>in</strong>ess people will be<br />

motivated to smuggle goods <strong>in</strong>to <strong>the</strong> country. Table.3 presents results from estimation of <strong>the</strong><br />

model. From this table, direct relationship between smuggl<strong>in</strong>g <strong>and</strong> tariff rates confirm <strong>in</strong> 89<br />

categories; sensitively of smuggl<strong>in</strong>g to tariff rates is 0.64.<br />

Tabal.3 Smuggl<strong>in</strong>g <strong>and</strong> Tariff Rate<br />

Regression<br />

Model Model Model<br />

(1) (2) (3)<br />

Constant -0.18 -2.31 1.09<br />

(-0.44) (-1.59) (1.92)<br />

Tariff rate 0.64 - -<br />

(5.08)<br />

Tariff rate (Over median) - 1.22 -<br />

(3.17)<br />

Tariff rate (Under median) - 0.12<br />

(0.54)<br />

Observation 89 45 44<br />

2<br />

R 0.23 0.189 0.007<br />

Note. – T statistics are <strong>in</strong> paren<strong>the</strong>ses.<br />

c<br />

c<br />

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That means if <strong>the</strong> tariff rate <strong>in</strong>creases by one percentage, <strong>the</strong> smuggl<strong>in</strong>g (difference<br />

between reported exports <strong>and</strong> imports) <strong>in</strong>creases by 0.64 percent. In fact, elasticity of<br />

smuggl<strong>in</strong>g to tariff rate is 0.64. On this result, we expect that more smuggl<strong>in</strong>g is accompanied<br />

by more tariff rate <strong>and</strong> smuggl<strong>in</strong>g occurs <strong>in</strong> case of goods on which more import tariffs are<br />

imposed, because smugglers will get more profit through illegal trade (i.e. smuggl<strong>in</strong>g).This<br />

postulate confirms by estimation of model (2) that only conta<strong>in</strong>s observations that have been<br />

imposed on <strong>the</strong>ir import tariff rates of over median. Results from estimation shows that <strong>the</strong><br />

effect of tariff rate on smuggl<strong>in</strong>g of goods with high tariff is stronger than total of goods. For<br />

<strong>the</strong>se goods, elasticity of trad<strong>in</strong>g difference to tariff rate is 1.22. It shows if <strong>the</strong> tariff rate<br />

<strong>in</strong>crease by one percentage, <strong>the</strong> smuggl<strong>in</strong>g <strong>in</strong>creases by 1.22 percent. Thus we can claim that<br />

more tariff rate leads to more smuggl<strong>in</strong>g. Although positive effect of low tariff on smuggl<strong>in</strong>g<br />

of goods isn’t confirmed <strong>in</strong> this research, but we can postulate high tariff is one of <strong>the</strong> factors<br />

that <strong>in</strong>fluence on committ<strong>in</strong>g <strong>in</strong>formal market <strong>and</strong> good smuggl<strong>in</strong>g <strong>in</strong> Iran generally, <strong>and</strong> <strong>in</strong><br />

case of goods with high tariff rate, <strong>in</strong> particular.<br />

RESULTS<br />

Factors such as Para-government structure, trad<strong>in</strong>g restrictions <strong>and</strong> high tariffs on<br />

imported goods have been associated with <strong>in</strong>crease costs of formal import <strong>in</strong> Iran’s economy.<br />

In fact, such factors encourage people to commit illegal transactions of goods as smuggl<strong>in</strong>g<br />

<strong>in</strong>to <strong>the</strong> country. Data related to <strong>the</strong> ma<strong>in</strong> detected import smuggl<strong>in</strong>g show that smuggl<strong>in</strong>g is<br />

very widespread <strong>in</strong> Iran <strong>and</strong> conta<strong>in</strong>s several types of goods. The total detected import<br />

smuggl<strong>in</strong>g is $ 242464626 <strong>in</strong> 2009 that is only part of total of smuggl<strong>in</strong>g <strong>in</strong> Iran. High tariff is<br />

one of <strong>the</strong> factors that <strong>in</strong>crease benefits from smuggl<strong>in</strong>g. This subject has been confirmed <strong>in</strong><br />

literature. In this paper, I have found positive <strong>and</strong> significant relationship between tariff rate<br />

<strong>and</strong> smuggl<strong>in</strong>g, def<strong>in</strong>ed as <strong>the</strong> difference between reported imports by Iran <strong>and</strong> reported<br />

export by her trad<strong>in</strong>g partners at <strong>the</strong> HS-2 digit level. Such result is stronger for goods with<br />

high tariff than to total goods. Results from estimation of models show that elasticity of<br />

smuggl<strong>in</strong>g to <strong>the</strong> tariff rates is 0.64 <strong>and</strong> 1.22 for total goods <strong>and</strong> goods with high tariff rate,<br />

respectively. That means that more tariffs leads to more trad<strong>in</strong>g difference or smuggl<strong>in</strong>g. In<br />

o<strong>the</strong>r words, high tariffs encourage traders commit more smuggl<strong>in</strong>g, because smuggl<strong>in</strong>g is<br />

exempt from tariff. These f<strong>in</strong>d<strong>in</strong>gs can justify part of <strong>the</strong> great volume of smuggl<strong>in</strong>g <strong>in</strong> Iran.<br />

REFERENCES<br />

1. Bhagwati, J. N. <strong>and</strong> Hansen, B. (1973) A <strong>the</strong>oretical analysis of smuggl<strong>in</strong>g, Quarterly<br />

Journal of Economics, 87, 172-87.<br />

2. Bhagwati, J. (1974) On <strong>the</strong> under-<strong>in</strong>voic<strong>in</strong>g of imports. In Illegal Transactions <strong>in</strong><br />

International Trade, 138-47. Amsterdam: North-Holl<strong>and</strong>.<br />

3. Bhagwati, J. N. <strong>and</strong> Sr<strong>in</strong>ivasan, T. N. (1973) Smuggl<strong>in</strong>g <strong>and</strong> trade policy, Journal of<br />

Public Economics, 2, 377-89.<br />

4. Farzanegan, M.R. (2009) Illegal Trade <strong>in</strong> <strong>the</strong> Iranian Economy: Evidence from a<br />

Structural Model, European Journal of Political Economy, 25: 489-507.<br />

5. Fisman, R. <strong>and</strong> Wei, S-J. (2004) Tax Rate <strong>and</strong> Tax Evasion: Evidence from “Miss<strong>in</strong>g<br />

Import” <strong>in</strong> Ch<strong>in</strong>a, Journal of Political of Economy, 112(2): 471-496.<br />

6. Javorcik, B.S. <strong>and</strong> Narciso, G. (2008) Differentiated products <strong>and</strong> evasion of import<br />

tariffs, Journal of International Economics, 76, 208-222.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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7. Johnson, H.G.(1974) Notes on <strong>the</strong> economic <strong>the</strong>ory of smuggl<strong>in</strong>g, <strong>in</strong>: J.N. Bhagwati<br />

(ed.), Illegal Transactions <strong>in</strong> International Trade, 39-46. Amsterdam: North-Holl<strong>and</strong>.<br />

8. Mishra, P. <strong>and</strong> Subramanian, A. <strong>and</strong> Topalova, P. (2008) Tariffs, Enforcement <strong>and</strong><br />

Customs Evasion: Evidence from India, Journal of Public Economics, 92, 1907-25.<br />

9. Norton, D. A. G. (1988) on <strong>the</strong> economic <strong>the</strong>ory of smuggl<strong>in</strong>g, Economica, 55, 107-<br />

118.<br />

10. Pajoyan, J. <strong>and</strong> Maddah, M. (2005) Economic review of smuggl<strong>in</strong>g <strong>in</strong> Iran,<br />

Pajoheshnameh Eghtesadi, 6, 43-70.<br />

11. Phylaktis, K. (1991) The black market for dollars <strong>in</strong> Chile, Journal of Development<br />

Economics, 37: 155-172.<br />

12. Thursby, M. <strong>and</strong> Jensen, R. <strong>and</strong> Thursby, J. (1991) Smuggl<strong>in</strong>g, camouflag<strong>in</strong>g, <strong>and</strong><br />

market structure, Quarterly Journal of Economics, 106: 789-813.<br />

13. WITS, World Integrate Trade Solution, World Bank.<br />

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DESIGNING CENTRE FOR LEADERSHIP OF THE UNIVERSITY OF<br />

BUCHAREST (CL-UB)<br />

Mar<strong>in</strong>escu Paul;<br />

University of Bucharest;<br />

ABSTRACT<br />

The follow<strong>in</strong>g paper aims to present <strong>the</strong> way <strong>in</strong> which a system architecture will be<br />

built <strong>and</strong> implemented with<strong>in</strong> <strong>the</strong> University of Bucharest. The purpose of this project is to<br />

create a Centre for Leadership <strong>in</strong> <strong>the</strong> academic environment which will comb<strong>in</strong>e <strong>the</strong>oretical<br />

knowledge with <strong>the</strong> bus<strong>in</strong>ess market necessities.<br />

Ano<strong>the</strong>r objective of <strong>the</strong> Centre is identify<strong>in</strong>g <strong>and</strong> serv<strong>in</strong>g both <strong>in</strong>ternal <strong>and</strong> external<br />

stakeholders. (6, p. 14). CL-UB focuses on develop<strong>in</strong>g <strong>the</strong> leadership capacity of <strong>in</strong>dividuals,<br />

improv<strong>in</strong>g <strong>the</strong>ir skills <strong>and</strong> knowledge <strong>in</strong> this doma<strong>in</strong>. Ano<strong>the</strong>r goal is to work closely with <strong>and</strong><br />

for <strong>the</strong> community, provid<strong>in</strong>g valuable services.<br />

Key words: centre, leadership, project, benchmark<strong>in</strong>g, synergy, risk management.<br />

INTRODUCTION<br />

The exist<strong>in</strong>g specialised literature <strong>in</strong> <strong>the</strong> field of project management <strong>and</strong> leadership<br />

will provide <strong>in</strong>formation regard<strong>in</strong>g specific <strong>in</strong>struments, so as to offer new aspects <strong>in</strong> <strong>the</strong><br />

development stage of <strong>the</strong> Centre <strong>and</strong> especially <strong>in</strong> <strong>the</strong> work itself. One of <strong>the</strong> system’s<br />

purposes is not only to use <strong>in</strong>formation <strong>in</strong> <strong>the</strong>se fields but also to provide useful results from<br />

its own research.<br />

Consider<strong>in</strong>g <strong>the</strong> fact that <strong>the</strong>re are similar Centres <strong>in</strong> <strong>the</strong> World, we aim to design a<br />

competitive Centre, one which will <strong>in</strong>tegrate key success factors which will <strong>the</strong>n be adapted to<br />

our conditions, so that this system can work on an optimal level. In this particular situation,<br />

<strong>the</strong> benchmark<strong>in</strong>g process will be a vital part; by identify<strong>in</strong>g solutions we will conduct an<br />

analysis of similar Centres <strong>in</strong> o<strong>the</strong>r countries <strong>in</strong> order to become aware of <strong>the</strong>ir efficient<br />

components that can be adapted to <strong>the</strong> system which we will create (6, p. 168).<br />

Develop<strong>in</strong>g a communication strategy will def<strong>in</strong>e a communication plan which will<br />

unfold parallel to <strong>the</strong> on-go<strong>in</strong>g activities regard<strong>in</strong>g <strong>the</strong> completion of <strong>the</strong> project. This<br />

communication plan must meet market requests so that it will establish necessary partnerships<br />

for <strong>the</strong> tra<strong>in</strong><strong>in</strong>g of leadership specialists <strong>in</strong> <strong>the</strong> fields of bus<strong>in</strong>ess, public <strong>in</strong>stitutions, academic<br />

<strong>and</strong> political environment.<br />

It is required for <strong>the</strong> Centre to <strong>in</strong>volve <strong>the</strong> ma<strong>in</strong> players with<strong>in</strong> <strong>the</strong> bus<strong>in</strong>ess market <strong>in</strong><br />

order to grant scholarships, sponsorships, <strong>in</strong>ternships <strong>and</strong> provide know-how. Integrat<strong>in</strong>g<br />

students <strong>in</strong> <strong>the</strong> work market especially <strong>in</strong> <strong>the</strong> CL-UB’s partner organizations is m<strong>and</strong>atory,<br />

eventually def<strong>in</strong><strong>in</strong>g <strong>the</strong> academic evolution of students through projects completed with<strong>in</strong><br />

partnerships.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

CONTEXT ANALYSIS<br />

The evolution of Romanian society <strong>and</strong> economy dem<strong>and</strong>s <strong>the</strong> creation of this Centre<br />

tak<strong>in</strong>g <strong>in</strong>to consideration that <strong>in</strong> o<strong>the</strong>r European systems <strong>the</strong>re are similar Centres which<br />

achieve concrete <strong>and</strong> coherent results. In Romania, <strong>the</strong>re hasn’t been a major concern<br />

regard<strong>in</strong>g <strong>the</strong> development of a true leadership Centre before 1990. It is a well-known fact<br />

that certa<strong>in</strong> <strong>in</strong>itiatives of <strong>the</strong> <strong>the</strong>n centralised economy have def<strong>in</strong>ed a type of tra<strong>in</strong><strong>in</strong>g for<br />

future organization leaders, however <strong>the</strong> educational components offered limited competences<br />

<strong>and</strong> <strong>in</strong>sight. Each <strong>and</strong> every organization will be more effective if <strong>the</strong>ir leaders will empower<br />

those who are <strong>in</strong> <strong>the</strong> organizational structure as a motivator. “An organization is more<br />

efficient if it relies on <strong>the</strong> pr<strong>in</strong>ciple of jo<strong>in</strong>t power ra<strong>the</strong>r than on <strong>the</strong> pr<strong>in</strong>ciple of power over<br />

o<strong>the</strong>rs”(8).<br />

Whilst mak<strong>in</strong>g this project, we will use specific tools perta<strong>in</strong><strong>in</strong>g to management<br />

project which will on <strong>the</strong> one h<strong>and</strong> susta<strong>in</strong> <strong>the</strong> development of <strong>the</strong> Centre <strong>and</strong> on <strong>the</strong> o<strong>the</strong>r <strong>the</strong><br />

permanent monitor<strong>in</strong>g, control <strong>and</strong> evaluation of <strong>the</strong> undergo<strong>in</strong>g activities. We will use <strong>the</strong><br />

follow<strong>in</strong>g tools <strong>in</strong> time management which are applied <strong>in</strong> project management: Work<br />

Breakdown Structure (WBS), Gantt Diagram, Precedence Diagram Method (PDM), Critical<br />

Path Method (CPM) (6, p. 51). We will also take <strong>in</strong>to consideration o<strong>the</strong>r elements that are<br />

specific to project management: budget (6, p. 73), communication strategies <strong>and</strong> project<br />

meet<strong>in</strong>gs, estimations, monitor<strong>in</strong>g (6, p. 129) <strong>and</strong> project management software. Whilst<br />

complet<strong>in</strong>g <strong>the</strong> project but also <strong>in</strong> <strong>the</strong> fur<strong>the</strong>r development of <strong>the</strong> Centre we will use specific<br />

<strong>in</strong>struments <strong>in</strong> relation to <strong>the</strong> decision mak<strong>in</strong>g process: lists, decision trees, Cause-effect<br />

diagrams, evaluation matrix (6, p. 46).<br />

Of utmost importance will be <strong>the</strong> <strong>in</strong>formation concern<strong>in</strong>g <strong>the</strong> method by which we<br />

will establish <strong>the</strong> team which will create <strong>the</strong> project (6, p. 83) but also of <strong>the</strong> team which will<br />

cont<strong>in</strong>ue coord<strong>in</strong>at<strong>in</strong>g <strong>the</strong> CL-UB’s activities.<br />

The present article is a short paper after which <strong>the</strong> targeted elements will be fur<strong>the</strong>r<br />

discussed <strong>in</strong> a future paper present<strong>in</strong>g <strong>the</strong> opportunities <strong>and</strong> obstacles of launch<strong>in</strong>g such a<br />

Centre <strong>in</strong> <strong>the</strong> socio-economical premise of a recently <strong>in</strong>tegrated country <strong>in</strong> <strong>the</strong> European<br />

Union. When we will plan <strong>the</strong> above mentioned <strong>in</strong>struments, we must consider <strong>the</strong>ir temporal<br />

placement (<strong>in</strong> sequence or <strong>in</strong> parallel); <strong>the</strong> cost evaluation of <strong>the</strong>se activities <strong>and</strong> <strong>the</strong>ir planned<br />

timeframe will enhance <strong>the</strong> chances of success. (5)<br />

When fac<strong>in</strong>g <strong>the</strong> question: “can I learn it, how do I do it, <strong>and</strong> how can I use it to<br />

advance my career?” (7), <strong>the</strong> Centre plans to approach <strong>the</strong> reality challenges <strong>in</strong> two ways: <strong>the</strong><br />

first one regards <strong>the</strong>oretical knowledge at its f<strong>in</strong>est <strong>and</strong> <strong>the</strong> second one implies creat<strong>in</strong>g<br />

situations <strong>in</strong> which high-experienced leadership practitioners challenge students to th<strong>in</strong>k what<br />

<strong>the</strong>y must do <strong>in</strong> different scenarios, how to act <strong>in</strong> order to succeed <strong>in</strong> a fair-play manner. Each<br />

participant <strong>in</strong> this course will discover <strong>in</strong> <strong>the</strong>ir own experience future sequences from roleplay,<br />

case studies, from <strong>the</strong> <strong>the</strong>ories <strong>the</strong>y will learn <strong>in</strong> <strong>the</strong> Centre, so as for <strong>the</strong>m to be able to<br />

f<strong>in</strong>d solutions to problems which may appear <strong>in</strong> <strong>the</strong>ir current activity.<br />

The situation analysis provides <strong>in</strong> most cases solutions regard<strong>in</strong>g means through<br />

which we can enhance our own activities. CL-UB plans to f<strong>in</strong>d <strong>the</strong>se solutions for all<br />

stakeholders. This means that we hope to f<strong>in</strong>d enhancements of tomorrow’s realities through<br />

today’s virtuality (<strong>in</strong> <strong>the</strong> Centre’s activity we will def<strong>in</strong>e <strong>in</strong> many situations <strong>the</strong> rapport<br />

between what is virtual <strong>and</strong> what is real as a way of go<strong>in</strong>g from potential to actual<br />

manifestation. Thus, we achieve synergy. CL-UB research can offer results which can become<br />

milestones <strong>in</strong> specialised literature.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Design<strong>in</strong>g <strong>the</strong> Centre implies tak<strong>in</strong>g risks, also mean<strong>in</strong>g that “we have to take <strong>in</strong>to<br />

consideration elements of uncerta<strong>in</strong>ty” (6, p. 106). “The particularization of activities<br />

represents an opportunity to identify risks” (6, p. 107). Risk means tak<strong>in</strong>g responsibility for<br />

<strong>the</strong> unknown. The Centre for Leadership plans to anticipate <strong>the</strong> future so that <strong>the</strong> unknown<br />

could be deciphered. The research methods used will offer <strong>the</strong> possibility to choose <strong>the</strong> best<br />

option for def<strong>in</strong><strong>in</strong>g <strong>the</strong> future. The risk <strong>in</strong> design<strong>in</strong>g, but also <strong>in</strong> <strong>the</strong> runn<strong>in</strong>g of CL-UB<br />

implies tak<strong>in</strong>g responsibility, effective use of knowledge <strong>and</strong> anticipation.<br />

The first step is for <strong>the</strong> Centre to offer top, middle <strong>and</strong> executive management<br />

<strong>in</strong>struction for <strong>the</strong> employees of <strong>the</strong> University of Bucharest <strong>and</strong> also specialised programs for<br />

<strong>the</strong> students of this University.<br />

On a broader spectrum, we plan to create a network-type structure that will extend<br />

throughout Romania, tak<strong>in</strong>g <strong>in</strong>to account <strong>the</strong> fact that <strong>the</strong>re are 41 counties which may serve<br />

as network hubs. The development of an educational system <strong>in</strong> <strong>the</strong> field of leadership may<br />

take place <strong>in</strong> this national network <strong>and</strong> it will address to undergraduate, academic <strong>and</strong><br />

postgraduate education, as well as o<strong>the</strong>r socio-professional categories.<br />

This CL-UB development project imposes <strong>the</strong> creation of a communicational system<br />

on an <strong>in</strong>ternal level (tak<strong>in</strong>g <strong>in</strong>to account that we are also foreshadow<strong>in</strong>g a network), but also<br />

on an external one. The quality of <strong>in</strong>formation which will be shared through communication<br />

channels <strong>and</strong> <strong>the</strong> consistency of feedback will be able to contribute to <strong>the</strong> success of CL-UB<br />

activities; “communicat<strong>in</strong>g <strong>the</strong> right <strong>in</strong>formation to <strong>the</strong> right people helps assure project<br />

success” (4).<br />

Periodically, <strong>the</strong> CL-UB will host an <strong><strong>in</strong>ternational</strong> <strong>conference</strong> on <strong>the</strong> topic of<br />

leadership, <strong>in</strong> <strong>the</strong> attendance of professors, researchers, entrepreneurs, consultants, politicians,<br />

students, etc. At <strong>the</strong> <strong>conference</strong>, <strong>the</strong>re will be debates over <strong>the</strong> latest results <strong>in</strong> <strong>the</strong> field <strong>and</strong><br />

fur<strong>the</strong>r leadership development directions will be suggested. We are look<strong>in</strong>g to piece toge<strong>the</strong>r<br />

an <strong>in</strong>terdiscipl<strong>in</strong>ary research group with<strong>in</strong> <strong>the</strong> University, consist<strong>in</strong>g of economists,<br />

psychologists, sociologists <strong>and</strong> ma<strong>the</strong>maticians (when a leadership model is needed from a<br />

ma<strong>the</strong>matical po<strong>in</strong>t of view) (6, p. 124). The group can analyse <strong>in</strong>dividual <strong>and</strong> organizational<br />

behaviour as well as it can configure group dynamics.<br />

The liaison of this organization will be represented by a value system that we plan to<br />

def<strong>in</strong>e <strong>and</strong> implement from <strong>the</strong> perspective of three vectors: to know, to do <strong>and</strong> to be. The first<br />

one is related to <strong>in</strong>formation, <strong>the</strong> second refers to action <strong>and</strong> <strong>the</strong> third is about mentality.<br />

Knowledge <strong>and</strong> action should guide us towards <strong>the</strong> latter.<br />

Organizational diversity will become a resource with<strong>in</strong> this system because previous<br />

experiences have shown that each man holds a potential that can be brought to light <strong>in</strong> a<br />

group. The more varied <strong>the</strong> group from <strong>the</strong> po<strong>in</strong>t of view of experience, culture <strong>and</strong><br />

knowledge, <strong>the</strong> more creative <strong>the</strong> solutions, eventually lead<strong>in</strong>g to better results. The<br />

similarities between <strong>the</strong> members of <strong>the</strong> association offer <strong>the</strong> possibility of emphasiz<strong>in</strong>g <strong>the</strong><br />

potential for diversity: “facts generate feel<strong>in</strong>gs <strong>and</strong> feel<strong>in</strong>gs generate commitments” (9).<br />

This Centre will also concern itself with <strong>the</strong> environmental problems that become challenges<br />

for every manager <strong>in</strong> relation to <strong>the</strong> <strong>in</strong>creas<strong>in</strong>gly scarce resources. Thus, <strong>the</strong> Centre’s<br />

preoccupations will consist of partnerships based on w<strong>in</strong>-w<strong>in</strong> situations, hav<strong>in</strong>g as f<strong>in</strong>al<br />

purpose <strong>the</strong> shift of both group mentality <strong>and</strong> leaders.<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

CONCLUSIONS<br />

The Centre pushes forward <strong>the</strong> idea of life-long learn<strong>in</strong>g towards <strong>the</strong> Romanian<br />

society.<br />

Start<strong>in</strong>g from <strong>the</strong> pr<strong>in</strong>ciple that each of us can “transform oneself from a good<br />

manager <strong>in</strong>to an extraord<strong>in</strong>ary leader” (2), we suggest <strong>the</strong> analysis of successful managers’<br />

traits as well as leaders’ qualities <strong>in</strong> this system. In <strong>the</strong> rapport between cause <strong>and</strong> effect we<br />

will establish <strong>the</strong> means through which <strong>the</strong> qualities of a manager can trigger a successful<br />

leader’s manner of act<strong>in</strong>g. The transformation of a manager <strong>in</strong>to a true leader implies <strong>the</strong><br />

transcendence from <strong>the</strong> manifestation of efficiency towards act<strong>in</strong>g effectively (from do<strong>in</strong>g<br />

th<strong>in</strong>gs right to do<strong>in</strong>g <strong>the</strong> right th<strong>in</strong>g). It is obvious that <strong>in</strong> our analysis we will take <strong>in</strong>to<br />

consideration <strong>the</strong> observations of <strong>the</strong>oreticians <strong>and</strong> practitioners who stated that leaders<br />

usually have born traits.<br />

This Centre plans to def<strong>in</strong>e very straight-forward ways of tra<strong>in</strong><strong>in</strong>g leaders, tak<strong>in</strong>g <strong>in</strong>to<br />

account that generally, people do not possess enough <strong>in</strong>formation concern<strong>in</strong>g <strong>the</strong> evolution of<br />

society. “People dem<strong>and</strong> guidance” <strong>and</strong> a specialised school <strong>in</strong> <strong>the</strong> field of leadership will be<br />

<strong>the</strong> one provid<strong>in</strong>g it (3).<br />

The Centre of Leadership must adapt to any given real situation, so that it can provide<br />

<strong>the</strong> contexts for students to use <strong>the</strong>ir own experiences <strong>and</strong> <strong>the</strong>oretical knowledge <strong>in</strong> order for<br />

<strong>the</strong>m to h<strong>and</strong>le “a relentless succession of challenges”.<br />

CL-UB activity will be based on specific objectives <strong>and</strong> performance criteria which will be<br />

permanently evaluated, because “a leader’s primary task is to get results” (1).<br />

REFERENCES<br />

1. Goleman, Daniel, Leadership that gets results, Harvard bus<strong>in</strong>ess review (March 01,<br />

2000), Prod. #: R00204-PDF-ENG<br />

http://hbr.org/product/leadership-that-gets-results/an/R00204-PDF-<br />

ENG?Ntt=leadership%2520project%2520management<br />

2. Goleman, Daniel; Drucker, Peter F., Kotter, John P.; Heifetz, Ronald A.; Laurie,<br />

Donald L.; Goffee, Robert; Jones, Gareth; Bennis,Warren G.; Thomas, Robert J.;<br />

Coll<strong>in</strong>s, Jim; Rooke, David; Torbert, William R.; George, William W.; McLean, Peter<br />

Andrew N.; Mayer, Diana; Ancona, Deborah; Malone, Thomas W.; Orlikowski, W<strong>and</strong>a<br />

J. <strong>and</strong> Senge, Peter M.. HBR's 10 Must Reads on Leadership (with featured article<br />

"What Makes an Effective Executive"), Harvard Bus<strong>in</strong>ess Press Books (June 07, 2010),<br />

Prod. #: 12546-PDF-ENG http://hbr.org/product/hbr-s-10-must-reads-on-leadershipwith-featured-ar/an/12546-PDF-ENG?Ntt=center%2520of%2520leadership<br />

3. Heifetz, Ronald; Grashow, Alex<strong>and</strong>er <strong>and</strong> L<strong>in</strong>sky, Marty, Leadership <strong>in</strong> a (Permanent)<br />

Crisis, Harvard Bus<strong>in</strong>ess Review (July, 2009)<br />

http://hbr.org/2009/07/leadership-<strong>in</strong>-a-permanent-crisis/ar/1<br />

4. Heldman, Kim, Project Management Jump Start, (USA: Sybex, 2003), 33.<br />

5. Kerzner, Harold, Project Management, (Bucharest: Codecs Publish<strong>in</strong>g House, 2010),<br />

821.<br />

6. Mar<strong>in</strong>escu, Paul, Project Management, (Bucharest: University Publish<strong>in</strong>g House,<br />

2007), 14, 168, 51, 73, 129, 46, 83, 106, 107, 124.<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

7. Mills, D. Qu<strong>in</strong>n <strong>and</strong> W<strong>in</strong>kler, Carole A. Leadership Forum: Build<strong>in</strong>g Great Careers,<br />

Harvard Bus<strong>in</strong>ess Review (April 02, 2007), Prod. #: 307708-VID-ENG<br />

http://hbr.org/product/leadership-forum-build<strong>in</strong>g-great-careers/an/307708-VID-<br />

ENG?Ntt=center+of+leadership&Nao=10<br />

8. Owen, Hilarie; Hodgson, Vicky <strong>and</strong> Gazzard, Nigel, Leadership Manual: A Practical<br />

Guide for Efficient Leadership, (Bucharest: Codecs Publish<strong>in</strong>g House, 2006), 205.<br />

9. Silard, Anthony, Total Leadership: A practical guide to transform<strong>in</strong>g your life vision<br />

<strong>in</strong>to action (Bucharest, Curtea Veche Publish<strong>in</strong>g House, 2010), l0.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

CURRENT ISSUES AND THEIR CHALLENGES IN AUDITING THE PRIVATE<br />

PENSSION FUNDS IN ROMANIA<br />

Matei Simona;<br />

Academy of Economic Studies; Bucharest<br />

ABSTRACT<br />

The present paper has <strong>the</strong> purpose to <strong>in</strong>troduce <strong>the</strong> readers <strong>in</strong> <strong>the</strong> pension funds<br />

<strong>in</strong>dustry <strong>and</strong> to raise <strong>the</strong> awareness on <strong>the</strong> importance of f<strong>in</strong>ancial external audit of pension<br />

funds. Nowadays, <strong>the</strong> Romanian account<strong>in</strong>g legislation is cont<strong>in</strong>uously updat<strong>in</strong>g <strong>and</strong><br />

chang<strong>in</strong>g, be<strong>in</strong>g closer <strong>and</strong> closer to International F<strong>in</strong>ancial Report<strong>in</strong>g St<strong>and</strong>ards. Therefore,<br />

<strong>the</strong> auditors have <strong>the</strong> professional responsibility <strong>and</strong> due care to be cont<strong>in</strong>uously <strong>in</strong>formed<br />

<strong>and</strong> to align <strong>the</strong>ir audit procedures to changes <strong>in</strong> <strong>the</strong> <strong>in</strong>dustry. The research objectives are to<br />

evidence <strong>the</strong> challenges of an external auditor <strong>in</strong> perform<strong>in</strong>g <strong>the</strong> test<strong>in</strong>g procedures for<br />

<strong>in</strong>vestments, <strong>in</strong> both <strong>the</strong> plann<strong>in</strong>g <strong>and</strong> substantive phase of an audit fieldwork.<br />

In Romania, <strong>the</strong> novelty <strong>and</strong> complexity of this field is still <strong>in</strong> its regulatory status,<br />

both <strong>in</strong> terms of <strong>the</strong> Supervisory Commission <strong>and</strong> <strong>the</strong> Private Pensions Supervisory<br />

Commission (CSSPP), <strong>and</strong> <strong>the</strong> CAFR. In Romania, at present, <strong>the</strong>re is no work paper to have<br />

done <strong>the</strong> unification of <strong>the</strong> two areas, audit <strong>and</strong> private pension funds. I want <strong>the</strong> current work<br />

paper to be <strong>the</strong> first study about <strong>the</strong> role <strong>and</strong> importance of <strong>the</strong> external audit of a private<br />

pension funds.<br />

value.<br />

Key words: pension fund, external audit, audit strategy, substantive procedures, fair<br />

1. INTRODUCTION<br />

The matters covered <strong>in</strong> <strong>the</strong> present paper are <strong>the</strong> challenges faced by an external<br />

auditor <strong>in</strong> audit<strong>in</strong>g <strong>the</strong> <strong>in</strong>vestments of a private pension fund <strong>and</strong> also <strong>the</strong> importance of <strong>the</strong><br />

external audit of such entities <strong>in</strong> <strong>the</strong> current society.<br />

The studied matter is important due to <strong>the</strong> fact that private pension funds are a new<br />

generation of f<strong>in</strong>ancial <strong>in</strong>stitutions <strong>in</strong> Romania, hav<strong>in</strong>g at <strong>the</strong> same time a strategic importance<br />

for <strong>in</strong>dividuals that <strong>in</strong>vested <strong>the</strong>ir contributions at <strong>the</strong> fund. Basically, <strong>the</strong> external auditor has<br />

to obta<strong>in</strong> reasonable assurance that <strong>the</strong> people’s money are safe <strong>and</strong> are not exposed to high<br />

<strong>in</strong>vestments risks.<br />

In order to answer at <strong>the</strong> matter described above, I will focus <strong>the</strong>refore on <strong>the</strong> three<br />

ma<strong>in</strong> risks associated currently with <strong>the</strong> pension fund <strong>in</strong>dustry. These are <strong>the</strong> fair value<br />

measurement of <strong>in</strong>vestments, <strong>the</strong> chang<strong>in</strong>g regulatory environment <strong>and</strong> probably <strong>the</strong> most<br />

important, <strong>the</strong> valuation of f<strong>in</strong>ancial <strong>in</strong>struments. All <strong>the</strong> matters will be presented from an<br />

external audit po<strong>in</strong>t of view, as follows: <strong>the</strong> audit risks derived from each consideration, <strong>the</strong><br />

proposed audit strategy for each risk <strong>and</strong> <strong>the</strong> related substantive procedures for each strategy.<br />

The fair value measurement is a current issue <strong>in</strong> Romania due to harmonization process with<br />

International Account<strong>in</strong>g St<strong>and</strong>ards of <strong>the</strong> ma<strong>in</strong> <strong>in</strong>dustries <strong>and</strong> <strong>the</strong> ma<strong>in</strong> audit consideration<br />

associated is to underst<strong>and</strong> <strong>the</strong> fund’s methodology for determ<strong>in</strong><strong>in</strong>g fair value. O<strong>the</strong>r<br />

important challenge that affects <strong>the</strong> audit strategy is <strong>the</strong> chang<strong>in</strong>g regulatory environment. The<br />

audit risks connected with <strong>the</strong> current issue identified above are ma<strong>in</strong>ly related to IT systems<br />

<strong>and</strong> compliance. Currently, CSSPP issued a new valuation law, already published <strong>in</strong> <strong>the</strong><br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Official Gazette. Therefore, <strong>the</strong> new ma<strong>in</strong> challenge for <strong>the</strong> external auditor will be to<br />

audit<strong>in</strong>g <strong>the</strong> valuation of <strong>in</strong>vestments.<br />

In Romania, at present, <strong>the</strong>re is no work paper to have done a unification of <strong>the</strong> two<br />

fields, a study of procedures of an external audit of a private pension fund.<br />

However, <strong>the</strong>re were written several papers related to <strong>the</strong> audit of <strong>the</strong> <strong>in</strong>vestments of<br />

an <strong>in</strong>vestment fund, which is closer to <strong>the</strong> <strong>in</strong>vestments of a pension fund.<br />

2. LITERATURE REVIEW<br />

Private pension funds are a new generation of f<strong>in</strong>ancial <strong>in</strong>stitutions that have emerged<br />

from <strong>the</strong> unprecedented development of social security systems, development spent amid<br />

globalization <strong>and</strong> <strong>in</strong>stitutionalization. They appeared <strong>in</strong> order to serve as a means of hedg<strong>in</strong>g<br />

risk that appear on <strong>the</strong> labor market but also <strong>in</strong> f<strong>in</strong>ancial markets - bank<strong>in</strong>g, monetary <strong>and</strong><br />

capital. And <strong><strong>in</strong>ternational</strong>ly, <strong>the</strong> audit of private pension funds is not a relatively new field for<br />

practitioners.<br />

In Great Brita<strong>in</strong>, The Audit<strong>in</strong>g Practices Board (APB) issued <strong>in</strong> March 2007, Rule of<br />

Practice No. 15, The Audit of Occupational Pension Schemes <strong>in</strong> <strong>the</strong> UK. This rule is a guide<br />

for implement<strong>in</strong>g <strong><strong>in</strong>ternational</strong> st<strong>and</strong>ards of audit<strong>in</strong>g (ISA) <strong>in</strong> private pension funds, as <strong>the</strong>y<br />

are regulated <strong>in</strong> <strong>the</strong> Great Brita<strong>in</strong>. There are also many specialized audit firms on private<br />

pension funds, <strong>and</strong> <strong>the</strong>ir publications, based on experienced ga<strong>in</strong>ed. An example would be<br />

“Account<strong>in</strong>g for Pension Schemes” study published <strong>in</strong> 2003 by <strong>the</strong> audit firm “Ash Shaws -<br />

Specialists Auditors Pension Schemes” <strong>in</strong> Great Brita<strong>in</strong>.<br />

In Romania, <strong>the</strong> novelty <strong>and</strong> complexity of this field is still <strong>in</strong> its regulatory status,<br />

both <strong>in</strong> terms of <strong>the</strong> Supervisory Commission <strong>and</strong> <strong>the</strong> Private Pensions Supervisory<br />

Commission (CSSPP), <strong>and</strong> <strong>the</strong> CAFR. There is a requirement under Law no. 204/2006 on<br />

voluntary pensions, that <strong>the</strong> f<strong>in</strong>ancial statements of an FPAP to be audited by natural or legal<br />

persons active members of <strong>the</strong> Chamber of Auditors of Romania. Under this aspect, <strong>the</strong>re was<br />

signed a protocol between CSSPP <strong>and</strong> CAFR for cooperation to ensure <strong>the</strong> proper<br />

organization <strong>and</strong> function<strong>in</strong>g of audit activity <strong>in</strong> <strong>the</strong> field of private pensions. Currently <strong>in</strong><br />

Romania, <strong>the</strong> CAFR authorized to conduct f<strong>in</strong>ancial audits of private pension funds only four<br />

firms: Deloitte Audit SRL, KPMG Assurance Ltd., PwC <strong>and</strong> E&Y Audit. In Romania, at<br />

present, <strong>the</strong>re is no work paper to have done a unification of <strong>the</strong> two fields, a study of<br />

objectives <strong>and</strong> procedures of an external audit of a private pension fund.<br />

3. PAPER CONTENT<br />

“An <strong>in</strong>dividual's retirement is sacred. Remember <strong>the</strong> uproar when it became clear that<br />

most Enron employees' retirement had been wiped out? Our profession provides <strong>the</strong> public<br />

with a sense of security about <strong>the</strong>ir retirement.” (Miller ,Alex, CPA, Under scrut<strong>in</strong>y: are<br />

pension plans be<strong>in</strong>g audited properly?, California CPA, 2004). Private Pension Fund audits<br />

must be performed <strong>in</strong> accordance with professional st<strong>and</strong>ards <strong>and</strong> guidance <strong>and</strong> cover <strong>the</strong> full<br />

scope of audit procedures, not just an audit of <strong>the</strong> <strong>in</strong>vestment assets.<br />

However, <strong>in</strong>dustry considerations play a significant role <strong>in</strong> a fund’s f<strong>in</strong>ancial<br />

condition, results of operations, cash flows <strong>and</strong> ability to cont<strong>in</strong>ue as a go<strong>in</strong>g concern. The<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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auditors have to design <strong>the</strong> audit strategy to be responsive to such considerations. The current<br />

<strong>in</strong>dustry considerations <strong>in</strong> Romania <strong>in</strong>clude but are not limited to:<br />

• Fair value measurements<br />

• Chang<strong>in</strong>g regulatory environment<br />

• Valuation of f<strong>in</strong>ancial <strong>in</strong>struments<br />

The fair value measurement is a current issue <strong>in</strong> Romania due to harmonization process with<br />

International Account<strong>in</strong>g St<strong>and</strong>ards of <strong>the</strong> ma<strong>in</strong> <strong>in</strong>dustries: bank<strong>in</strong>g <strong>in</strong>dustry start<strong>in</strong>g 2012 <strong>and</strong><br />

soon will follow <strong>in</strong>vestments funds. The audit risks associated with <strong>the</strong> fair value<br />

measurement identified <strong>in</strong> <strong>the</strong> current economic environment will be described <strong>and</strong> analyzed<br />

from an audit strategy perspective <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g paragraphs.<br />

Inaccurate valuation can underm<strong>in</strong>e effective asset allocation for <strong>the</strong> participants <strong>in</strong><br />

private pension fund, as well as risk management <strong>and</strong> performance report<strong>in</strong>g for each private<br />

pension fund. Fur<strong>the</strong>rmore, an erroneous net asset value is used as a basis for <strong>in</strong>vestor<br />

activities, tax report<strong>in</strong>g, secondary market transactions <strong>and</strong> fee calculations. Also, an<br />

<strong>in</strong>complete approach to valuation can expose a pension fund to significant reputational <strong>and</strong><br />

legal risks <strong>and</strong> hurt <strong>the</strong>ir market<strong>in</strong>g <strong>and</strong> sales efforts.<br />

The ma<strong>in</strong> audit consideration for <strong>the</strong> risks identified above are to underst<strong>and</strong> <strong>the</strong><br />

fund’s methodology for determ<strong>in</strong><strong>in</strong>g fair value, particularly for complex or illiquid securities<br />

<strong>and</strong> whe<strong>the</strong>r <strong>the</strong> methodology appears to rema<strong>in</strong>s appropriate <strong>and</strong> <strong>in</strong> accordance to national<br />

legislation. (The Cost <strong>and</strong> Management, July -August, 2008 A CASE STUDY ON<br />

PENSION FUND:AUDIT PROCEDURES AND COMPLIANCE - Mst. Nusrat Sahrm<strong>in</strong>,<br />

Syed Abdulla Al Mamun, James Bakul Sharkar)<br />

The auditor must also underst<strong>and</strong> <strong>the</strong> nature of external prices obta<strong>in</strong>ed from brokers<br />

<strong>and</strong> pric<strong>in</strong>g services. Most of <strong>the</strong> pension funds extract quotation from ARENA, <strong>the</strong> trad<strong>in</strong>g<br />

platform of Bucharest Stock Exchange, for equities quoted <strong>in</strong> Romania, or from Reuters or<br />

o<strong>the</strong>r external sources. Also, <strong>the</strong> auditor should also consider items valued us<strong>in</strong>g <strong>in</strong>ternal-only<br />

models <strong>and</strong> how assumptions <strong>and</strong> results were corroborated. The last item mentioned required<br />

however <strong>the</strong> need of work from valuation experts <strong>in</strong> f<strong>in</strong>ancial <strong>in</strong>struments, which are<br />

unfortunately expensive <strong>and</strong> time consum<strong>in</strong>g for an audit engagement. Therefore, this is an<br />

important challenge for <strong>the</strong> auditor.<br />

O<strong>the</strong>r important challenge that affects <strong>the</strong> audit strategy is <strong>the</strong> chang<strong>in</strong>g regulatory<br />

environment. The audit risks connected with <strong>the</strong> current issue identified above are ma<strong>in</strong>ly<br />

related to IT systems <strong>and</strong> compliance.<br />

The first risk is <strong>the</strong> lack of systems <strong>and</strong> <strong>in</strong>frastructure to meet <strong>the</strong> new or most<br />

probably <strong>the</strong> <strong>in</strong>creased report<strong>in</strong>g requirements. The <strong>in</strong>crease or even additional regulatory<br />

exposure for ongo<strong>in</strong>g monitor<strong>in</strong>g <strong>and</strong> compliance, corroborated with <strong>the</strong> situation when <strong>the</strong><br />

dimension of <strong>the</strong> pension fund may be <strong>in</strong>adequate to absorb <strong>in</strong>creased costs for compliance<br />

procedures, systems, personnel <strong>and</strong> tra<strong>in</strong><strong>in</strong>g is also a significant risk associated. As a result,<br />

regulatory f<strong>in</strong>d<strong>in</strong>gs may not be acted upon, compliance violations may not be appropriately<br />

elevated or <strong>the</strong> resolutions adequately documented, <strong>the</strong>refore even <strong>the</strong> go<strong>in</strong>g concern might be<br />

affected.<br />

The audit consideration should be focused upon <strong>the</strong> impact of <strong>the</strong> compliance function<br />

on <strong>the</strong> overall control environment <strong>and</strong>, why not, on <strong>the</strong> turnover of <strong>the</strong> compliance personnel.<br />

The attention should be also focused on <strong>the</strong> fund’s response <strong>and</strong> attitude to report<strong>in</strong>g or<br />

identified issues follow<strong>in</strong>g <strong>the</strong> CSSPP or ANAF controls.<br />

On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> auditor should by updated with chang<strong>in</strong>g regulatory<br />

environment <strong>and</strong>, most important, capable to assess <strong>the</strong> impact of <strong>the</strong> new regulations on <strong>the</strong><br />

fund’s policies <strong>and</strong> procedures.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Currently, CSSPP issued a new valuation law, already published <strong>in</strong> <strong>the</strong> Official<br />

Gazette. The ma<strong>in</strong> changes that will come <strong>in</strong>to place are:<br />

- New risk profiles accord<strong>in</strong>g to RWA models<br />

- New valuation methods will be adopted from some assets classes. Bonds will be<br />

marked to market but <strong>the</strong> measure will be implemented sometime <strong>in</strong> <strong>the</strong> future, but<br />

derivatives will be marked to market start<strong>in</strong>g with <strong>the</strong> publish<strong>in</strong>g of <strong>the</strong> new law.<br />

- New assets classes: private equity <strong>in</strong>vestments <strong>and</strong> private equity funds, ETFs (listed<br />

fund units), commodities, <strong>and</strong> funds of commodities.<br />

- More derivatives will be eligible for pension funds to hedge, <strong>the</strong>refore more hedg<strong>in</strong>g<br />

alternatives <strong>in</strong> futures, forwards, swaps <strong>and</strong> options (over <strong>the</strong> counter or regulated<br />

markets).<br />

- The new <strong>in</strong>vestments will <strong>in</strong>crease <strong>the</strong> opportunity, or threat, for manag<strong>in</strong>g foreign<br />

exchange risk, <strong>in</strong>terest rate <strong>and</strong> market risk, depend<strong>in</strong>g of <strong>the</strong> competence of <strong>the</strong><br />

<strong>in</strong>vestment department of each fund.<br />

Therefore, <strong>the</strong> ma<strong>in</strong> challenge for <strong>the</strong> external auditor will be to audit<strong>in</strong>g <strong>the</strong> valuation<br />

of <strong>in</strong>vestments.<br />

In <strong>the</strong> next part of <strong>the</strong> paper I will present <strong>the</strong> ma<strong>in</strong> substantive procedures needed to<br />

be performed to audit <strong>the</strong> valuation of f<strong>in</strong>ancial <strong>in</strong>vestments under <strong>the</strong> new CSSPP<br />

requirements:<br />

First, <strong>the</strong> external auditor should use <strong>the</strong> knowledge obta<strong>in</strong>ed <strong>in</strong> underst<strong>and</strong><strong>in</strong>g <strong>the</strong><br />

<strong>in</strong>vestment portfolio <strong>and</strong> perform<strong>in</strong>g valuation of various classes of <strong>in</strong>vestments <strong>in</strong> design<strong>in</strong>g<br />

<strong>and</strong> evaluat<strong>in</strong>g <strong>the</strong> substantive procedures.<br />

Auditor evaluates <strong>the</strong> sufficiency <strong>and</strong> appropriateness of <strong>the</strong> audit evidence obta<strong>in</strong>ed<br />

as part of conclud<strong>in</strong>g whe<strong>the</strong>r <strong>the</strong> entity’s valuation of its <strong>in</strong>vestments is reasonable.<br />

Sufficiency is <strong>the</strong> measure of <strong>the</strong> quantity of audit evidence, whereas appropriateness is <strong>the</strong><br />

measure of <strong>the</strong> quality of audit evidence. The quantity of audit evidence needed is affected by<br />

<strong>the</strong> risk of misstatement (<strong>the</strong> greater <strong>the</strong> risk, <strong>the</strong> more audit evidence is likely to be required)<br />

<strong>and</strong> also by <strong>the</strong> quality of such audit evidence (<strong>the</strong> higher <strong>the</strong> quality of audit evidence, <strong>the</strong><br />

less audit evidence that may be required). Accord<strong>in</strong>gly, <strong>the</strong> sufficiency <strong>and</strong> appropriateness of<br />

audit evidence are <strong>in</strong>terrelated <strong>and</strong> both are important to <strong>the</strong> audit conclusions.<br />

A private pension fund will be soon allowed to <strong>in</strong>vest <strong>in</strong> a wide range of<br />

<strong>in</strong>vestments—exchange-traded equity securities, fixed <strong>in</strong>come securities (corporate bonds,<br />

asset-backed securities) <strong>and</strong> alternative <strong>in</strong>vestments (private equity funds, hedge funds, etc.).<br />

The considerations for audit<strong>in</strong>g <strong>the</strong> valuation of <strong>in</strong>vestments discussed <strong>in</strong> this work paper<br />

focus predom<strong>in</strong>antly on a broad range of fixed <strong>in</strong>come <strong>in</strong>vestments. Exchange-traded<br />

securities typically pose few valuation issues s<strong>in</strong>ce <strong>the</strong> markets are typically active with daily<br />

trad<strong>in</strong>g activity <strong>and</strong> price transparency. (Alex Miller, CPA, “Under scrut<strong>in</strong>y: are pension plans<br />

be<strong>in</strong>g audited properly?” , California CPA, 2004)<br />

It is common practice for entities to obta<strong>in</strong> daily or monthly valuation <strong>in</strong>formation<br />

from third-party pric<strong>in</strong>g sources <strong>and</strong> brokers <strong>and</strong> to use that <strong>in</strong>formation as <strong>the</strong> pr<strong>in</strong>cipal<br />

support for <strong>the</strong> fair value of exchange-traded securities <strong>and</strong> many classes of fixed <strong>in</strong>come<br />

<strong>in</strong>vestments. Pric<strong>in</strong>g service providers (i.e., Interactive Data Corporation (IDC), Thomson<br />

Reuters (Reuters) <strong>and</strong> o<strong>the</strong>rs) are engaged <strong>in</strong> provid<strong>in</strong>g pric<strong>in</strong>g data to market participants <strong>and</strong><br />

are not market makers or counterparties.<br />

The valuation <strong>in</strong>formation provided by pric<strong>in</strong>g service providers for most fixed<br />

<strong>in</strong>come <strong>in</strong>vestments generally is developed us<strong>in</strong>g matrix pric<strong>in</strong>g which utilizes market<br />

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University of Bucharest<br />

observable <strong>in</strong>puts, such as recent trades for <strong>the</strong> specific <strong>in</strong>vestment or recent trades for similar,<br />

but not identical, <strong>in</strong>vestments. However, some valuation <strong>in</strong>formation, <strong>in</strong>clud<strong>in</strong>g <strong>in</strong>formation<br />

from brokers, may be developed us<strong>in</strong>g proprietary models, <strong>and</strong> <strong>the</strong> <strong>in</strong>puts to <strong>the</strong> valuation for<br />

<strong>the</strong>se classes of <strong>in</strong>vestments by third party pric<strong>in</strong>g sources may not be readily transparent or<br />

obta<strong>in</strong>able. Although third-party pric<strong>in</strong>g sources are not specialists, we need to perform<br />

additional audit procedures to determ<strong>in</strong>e whe<strong>the</strong>r such <strong>in</strong>formation may be used as<br />

corroborat<strong>in</strong>g evidence.<br />

When management uses (or we obta<strong>in</strong>) valuation <strong>in</strong>formation from pric<strong>in</strong>g sources, we<br />

need to recognize <strong>the</strong> risk that pric<strong>in</strong>g <strong>in</strong>formation for fixed <strong>in</strong>come <strong>in</strong>vestments may vary<br />

materially among pric<strong>in</strong>g sources due to differ<strong>in</strong>g views about <strong>the</strong> transactions used as<br />

proxies, <strong>the</strong> adjustments made to <strong>the</strong>se transactions, key assumptions (e.g., credit risk),<br />

differences <strong>in</strong> valuation methods, or errors <strong>in</strong> <strong>the</strong> preparation of <strong>the</strong> <strong>in</strong>formation. We need to<br />

perform procedures to evaluate <strong>the</strong> valuation <strong>in</strong>formation provided, whe<strong>the</strong>r us<strong>in</strong>g valuation<br />

<strong>in</strong>formation from <strong>the</strong> entity’s source or from our source. We also recognize that <strong>the</strong> risk of<br />

such differences is greater for <strong>in</strong>vestments with higher estimation uncerta<strong>in</strong>ty.<br />

The audit procedures to obta<strong>in</strong> corroborat<strong>in</strong>g evidence for classes of <strong>in</strong>vestments that<br />

we determ<strong>in</strong>e present lower estimation uncerta<strong>in</strong>ty generally will focus on obta<strong>in</strong><strong>in</strong>g valuation<br />

<strong>in</strong>formation from a third party pric<strong>in</strong>g source (generally sources different than those used by<br />

management if management’s process utilizes a third party pric<strong>in</strong>g source) <strong>and</strong> determ<strong>in</strong><strong>in</strong>g<br />

whe<strong>the</strong>r <strong>the</strong> pric<strong>in</strong>g <strong>in</strong>formation obta<strong>in</strong>ed from a different third party source corroborates our<br />

expectation that fair value estimates for such <strong>in</strong>vestments is consistent <strong>and</strong> falls with<strong>in</strong> a<br />

reasonable range.<br />

The audit procedures to obta<strong>in</strong> sufficient audit evidence will generally be more<br />

extensive for classes of <strong>in</strong>vestments that we determ<strong>in</strong>e exhibit higher estimation uncerta<strong>in</strong>ty<br />

<strong>and</strong> where we anticipate a greater degree of variability <strong>in</strong> estimates of fair value. .(Practice<br />

Note 15, The Audit Of Occupational Pension Schemes <strong>in</strong> <strong>the</strong> United K<strong>in</strong>gdom, F<strong>in</strong>ancial<br />

Report<strong>in</strong>g Council Limited 2011 ). In such cases, we perform o<strong>the</strong>r procedures to address <strong>the</strong><br />

higher estimation uncerta<strong>in</strong>ty <strong>and</strong> ga<strong>the</strong>r sufficient evidence to determ<strong>in</strong>e that <strong>the</strong> valuations<br />

are reasonable. While we obta<strong>in</strong> pric<strong>in</strong>g <strong>in</strong>formation from third party pric<strong>in</strong>g sources for <strong>the</strong>se<br />

classes of <strong>in</strong>vestments, we are m<strong>in</strong>dful that <strong>the</strong> associated higher estimation uncerta<strong>in</strong>ty <strong>and</strong><br />

<strong>in</strong>ability to develop sufficiently precise price expectations would require that we obta<strong>in</strong><br />

additional audit evidence. We <strong>the</strong>refore perform o<strong>the</strong>r substantive audit procedures that<br />

<strong>in</strong>clude all or some of <strong>the</strong> follow<strong>in</strong>g steps:<br />

(1) Test<strong>in</strong>g <strong>the</strong> valuation of an <strong>in</strong>vestment us<strong>in</strong>g trad<strong>in</strong>g history <strong>in</strong>formation (for <strong>the</strong><br />

specific <strong>in</strong>vestment or comparable <strong>in</strong>vestments) on a sample basis dur<strong>in</strong>g <strong>the</strong> audit period,<br />

(2) Test<strong>in</strong>g <strong>the</strong> methods <strong>and</strong> assumptions used by management to develop its own fair<br />

value measurement, or <strong>the</strong> methods <strong>and</strong> assumptions used by its pric<strong>in</strong>g source, on a sample<br />

basis, <strong>and</strong> across <strong>the</strong> various classes of <strong>in</strong>vestments, to underst<strong>and</strong> <strong>and</strong> evaluate <strong>the</strong><br />

reasonableness of those methods <strong>and</strong> assumptions,<br />

(3) When we are unable to test <strong>the</strong> methods <strong>and</strong> assumptions used by management or<br />

its pric<strong>in</strong>g source, test<strong>in</strong>g on a sample basis, <strong>and</strong> across various classes of transactions, <strong>the</strong><br />

third party pric<strong>in</strong>g source (e.g., Reuters) we use to support <strong>the</strong> values recorded by<br />

management to underst<strong>and</strong> <strong>and</strong> evaluate <strong>the</strong> reasonableness of <strong>the</strong> methods <strong>and</strong> assumptions<br />

used by <strong>the</strong> pric<strong>in</strong>g source.<br />

Perform<strong>in</strong>g substantive procedures<br />

After auditor have determ<strong>in</strong>ed <strong>the</strong> extent of substantive test<strong>in</strong>g, can apply one or more<br />

of <strong>the</strong> follow<strong>in</strong>g substantive audit procedures to each <strong>in</strong>vestment <strong>in</strong> <strong>the</strong> sample:<br />

Test us<strong>in</strong>g trad<strong>in</strong>g <strong>in</strong>formation (<strong>in</strong>clud<strong>in</strong>g subsequent purchase <strong>and</strong> sale activity):<br />

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We can evaluate observable transactions dur<strong>in</strong>g <strong>the</strong> period under audit, as well as dur<strong>in</strong>g <strong>the</strong><br />

period up to <strong>the</strong> report release date, for evidence that <strong>the</strong> prices provided by <strong>the</strong> pric<strong>in</strong>g source<br />

for certa<strong>in</strong> classes of <strong>in</strong>vestments reasonably reflect market participant views at <strong>the</strong><br />

measurement date.(Practice Note 15, The Audit Of Occupational Pension Schemes <strong>in</strong> <strong>the</strong><br />

United K<strong>in</strong>gdom, F<strong>in</strong>ancial Report<strong>in</strong>g Council Limited 2011 )<br />

We also consider <strong>the</strong> evidence management may have obta<strong>in</strong>ed through its normal<br />

control procedures that are relevant to this test<strong>in</strong>g. For example, by re-perform<strong>in</strong>g <strong>the</strong><br />

procedures management performed, we may be able to use evidence management obta<strong>in</strong>ed<br />

from back test<strong>in</strong>g or <strong>in</strong>dependent valuation of particular securities dur<strong>in</strong>g <strong>the</strong> audit period to<br />

assess <strong>the</strong> reasonableness of <strong>the</strong> valuation <strong>in</strong>formation for particular securities <strong>in</strong> <strong>the</strong> sample.<br />

For example, market conditions may change dur<strong>in</strong>g <strong>the</strong> audit period, caus<strong>in</strong>g <strong>the</strong> volume of<br />

observable transactions to significantly decrease, result<strong>in</strong>g <strong>in</strong> transactions only be<strong>in</strong>g<br />

observable early <strong>in</strong> <strong>the</strong> audit period. In such cases, <strong>the</strong> observed transactions, <strong>in</strong> <strong>and</strong> of<br />

<strong>the</strong>mselves, may not provide sufficient audit evidence about <strong>the</strong> reliability of valuations<br />

provided by <strong>the</strong> pric<strong>in</strong>g source.<br />

If, based on <strong>the</strong>se procedures, we f<strong>in</strong>d that <strong>the</strong> observed transaction prices fall <strong>in</strong> a<br />

narrow range we may conclude that <strong>the</strong> observed transactions corroborate <strong>the</strong> values provided<br />

by <strong>the</strong> <strong>in</strong>dependent pric<strong>in</strong>g source. Fur<strong>the</strong>r, if <strong>the</strong> price from <strong>the</strong> pric<strong>in</strong>g source corroborates<br />

<strong>the</strong> entity’s recorded amount at <strong>the</strong> measurement date, we may conclude that we have<br />

obta<strong>in</strong>ed sufficient audit evidence regard<strong>in</strong>g <strong>the</strong> entity’s recorded fair value.<br />

If <strong>the</strong> transactions be<strong>in</strong>g tested represent observed transaction prices for similar, but<br />

not identical, securities, we consider whe<strong>the</strong>r <strong>the</strong> security is sufficiently comparable <strong>and</strong><br />

provides appropriate evidence to support <strong>the</strong> valuation <strong>in</strong>formation for <strong>the</strong> particular sample<br />

item.<br />

If <strong>the</strong>re are large unexpla<strong>in</strong>able variances between <strong>the</strong> prices provided by <strong>the</strong> pric<strong>in</strong>g<br />

source, <strong>and</strong> <strong>the</strong> observed transaction prices, we perform additional procedures on that class of<br />

<strong>in</strong>vestments (such as evaluat<strong>in</strong>g methods <strong>and</strong> assumptions) <strong>in</strong> order to obta<strong>in</strong> sufficient audit<br />

evidence relat<strong>in</strong>g to that class of <strong>in</strong>vestments.<br />

4. CONCLUSIONS AND IMPLICATIONS<br />

Ga<strong>in</strong><strong>in</strong>g a thorough underst<strong>and</strong><strong>in</strong>g of <strong>the</strong> composition of a pension fund <strong>in</strong>vestment<br />

portfolio is important to execut<strong>in</strong>g <strong>the</strong> audit strategy outl<strong>in</strong>ed above. This underst<strong>and</strong><strong>in</strong>g<br />

<strong>in</strong>forms <strong>the</strong> views of estimation uncerta<strong>in</strong>ty <strong>and</strong> <strong>the</strong> risk of material misstatement <strong>in</strong> <strong>the</strong><br />

valuation of <strong>the</strong> portfolio. This underst<strong>and</strong><strong>in</strong>g also <strong>in</strong>fluences <strong>the</strong> design of <strong>the</strong> audit strategy<br />

<strong>and</strong> <strong>the</strong> expectations about observed variability <strong>in</strong> valuation among market participants. The<br />

audit strategy for test<strong>in</strong>g <strong>the</strong> fair value of <strong>in</strong>vestments needs to be responsive to <strong>the</strong><br />

assessment of estimation uncerta<strong>in</strong>ty. Generally, <strong>the</strong> audit procedures will be more extensive<br />

for classes of <strong>in</strong>vestment that we determ<strong>in</strong>e present higher estimation uncerta<strong>in</strong>ty, <strong>and</strong> will<br />

<strong>in</strong>clude procedures beyond ga<strong>the</strong>r<strong>in</strong>g valuation <strong>in</strong>formation from ano<strong>the</strong>r source.<br />

The ma<strong>in</strong> outcomes might be used <strong>in</strong> practice by <strong>the</strong> audit professionals. I consider that <strong>the</strong><br />

audit considerations analyzed above <strong>and</strong> <strong>the</strong> suggested procedures, both related to strategy<br />

<strong>and</strong> substantive procedures might help all <strong>the</strong> stakeholders of a pension fund to better<br />

underst<strong>and</strong> <strong>the</strong> role <strong>and</strong> responsibility of an external audit. In o<strong>the</strong>r simpler words, <strong>the</strong> more<br />

people underst<strong>and</strong> what auditors do, <strong>the</strong> more comfortable <strong>the</strong>y'll feel about hav<strong>in</strong>g <strong>the</strong>m<br />

around.<br />

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There is also plenty of room for fur<strong>the</strong>r researches <strong>and</strong> debates, <strong>and</strong> also from <strong>the</strong> perspective<br />

of an IFRS conversion of Romanian pension funds <strong>and</strong> <strong>the</strong> implications of such a transition to<br />

<strong>the</strong> <strong>in</strong>dividuals’ contribution accounts.<br />

REFERENCES<br />

1. Bertr<strong>and</strong> Malsch, Yves Gendron, Mythical representations of trust <strong>in</strong> auditors <strong>and</strong> <strong>the</strong><br />

preservation of social order <strong>in</strong> <strong>the</strong> f<strong>in</strong>ancial community “Critical Perspectives on<br />

Account<strong>in</strong>g 20 (2009) 735–750” ISI<br />

2. Carmichael, D.R., O. Ray Whitt<strong>in</strong>gton <strong>and</strong> Lynford Graham. Accountants' H<strong>and</strong>book,<br />

Volume Two: Special Industries <strong>and</strong> Special Topics, Eleventh Edition. John Wiley &<br />

Sons, London, 2007<br />

3. Danescu, Tatiana, Drd. Ovidiu Spatacean „Auditarea procedurilor specifice de control<br />

<strong>in</strong>tern al societatilor de <strong>in</strong>vestitii f<strong>in</strong>aciare” articol revista Audit F<strong>in</strong>anciar, nr. 10/2007 –<br />

CNCSIS categoria B+<br />

4. Danescu, Tatiana, Drd. Ovidiu Spatacean, Obiective si riscuri si auditarea plasamentelor<br />

de capital revista Audit F<strong>in</strong>anciar, nr. 8/2007 CNCSIS categoria B+<br />

5. Miller ,Alex, CPA, Under scrut<strong>in</strong>y: are pension plans be<strong>in</strong>g audited properly?, California<br />

CPA, 2004<br />

6. Power, Michael, The Audit Society, Rituals of Verification, Editura Oxford University<br />

Press, 1997<br />

7. **** Practice Note 15, The Audit Of Occupational Pension Schemes <strong>in</strong> <strong>the</strong> United<br />

K<strong>in</strong>gdom, F<strong>in</strong>ancial Report<strong>in</strong>g Council Limited 2011<br />

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LEVERAGE AND OWNERSHIP:<br />

AN EMPIRICAL ANALYSIS FOR ROMANIAN SME’S<br />

Antonio Mínguez-Vera<br />

University of Murcia /Spa<strong>in</strong><br />

Nicoleta Vasilcovschi<br />

"Andrei Saguna" University Constanta /Romania<br />

ABSTRACT<br />

This objective of this paper is to present a proposal of research to analyzes <strong>the</strong><br />

relationship between ownership structure <strong>and</strong> <strong>in</strong>debtedness as corporate governance<br />

mechanisms for a sample of Romanian Small <strong>and</strong> Medium Enterprises (SME’s). We will<br />

expected a negative effect of several measures of ownership structure (percentage of shares<br />

owns by <strong>the</strong> ma<strong>in</strong> shareholder, <strong>the</strong> herf<strong>in</strong>dalh <strong>in</strong>dex <strong>and</strong> <strong>the</strong> Cubb<strong>in</strong>-Leech <strong>in</strong>dex) on debt<br />

ratio. Besides, <strong>the</strong> presence of an <strong>in</strong>dividual as ma<strong>in</strong> shareholder may has a positive effect on<br />

debt while <strong>the</strong> presence of a corporation as ma<strong>in</strong> shareholder can presents a negative<br />

repercussion.<br />

Key words: SME´s, Ownership, debt ratio, agency <strong>the</strong>ory, System GMM<br />

methodology.<br />

S<strong>in</strong>ce <strong>the</strong> work of Berle <strong>and</strong> Means (1932), economists have been <strong>in</strong>terested <strong>in</strong> <strong>the</strong><br />

effects of separation between ownership <strong>and</strong> control of corporate enterprises. The different<br />

objectives of <strong>the</strong> <strong>in</strong>vestors, who provide <strong>the</strong> f<strong>in</strong>anc<strong>in</strong>g, <strong>and</strong> <strong>the</strong> firm managers <strong>and</strong> directors,<br />

who run <strong>the</strong> company, generate issues known as agency problems. Corporate governance<br />

research exam<strong>in</strong>es <strong>the</strong> mechanisms <strong>in</strong>vestors use to control companies <strong>in</strong> order to m<strong>in</strong>imize<br />

<strong>the</strong>se problems.<br />

The most studied mechanisms have been <strong>the</strong> ownership structure (Schleifer <strong>and</strong><br />

Vishny, 1997) <strong>and</strong> <strong>the</strong> <strong>in</strong>debtedness (Jensen, 1986). Ownership structure allows shareholders<br />

to look out for <strong>the</strong>ir <strong>in</strong>terests directly <strong>and</strong> <strong>in</strong>vestors would be more <strong>in</strong>terested <strong>in</strong> oversee<strong>in</strong>g<br />

management decisions. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, higher levels of debt reduce <strong>the</strong> discretion of<br />

managers <strong>and</strong> <strong>the</strong>refore <strong>the</strong> agency conflicts.<br />

Recently, researchers have <strong>in</strong>vestigated whe<strong>the</strong>r debt <strong>and</strong> ownership structure are<br />

alternative control mechanisms <strong>and</strong> whe<strong>the</strong>r <strong>the</strong> management seek a trade off between <strong>the</strong>m <strong>in</strong><br />

order to mitigate <strong>the</strong> agency conflicts <strong>in</strong>side <strong>the</strong> firm (Driffiel et al. 2006).<br />

The majority of previous studies are focused on listed firms. This proposal tries to study <strong>the</strong><br />

relationship between ownership structure (measured by <strong>the</strong> ownership concentration, <strong>the</strong><br />

grade of control <strong>and</strong> <strong>the</strong> type of <strong>the</strong> ma<strong>in</strong> shareholder) <strong>and</strong> capital structure for a sample of<br />

Romanian SME’s.<br />

There are several differences between listed firms <strong>and</strong> SME’s. Listed firms usually<br />

present a more dispersed ownership, <strong>the</strong> separation between ownership <strong>and</strong> control is higher,<br />

<strong>the</strong>y have better access to share <strong>and</strong> bond markets to get founds, <strong>the</strong>y are more <strong>in</strong>fluenced by<br />

<strong>the</strong> external control mechanisms <strong>and</strong> <strong>the</strong> depend less of <strong>the</strong> credit market.<br />

The SME’s ownership <strong>and</strong> control may have an important <strong>in</strong>fluence on <strong>the</strong> f<strong>in</strong>anc<strong>in</strong>g<br />

decisions. The decision – mak<strong>in</strong>g is concentrated <strong>in</strong> few persons with an unlimited<br />

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responsibility <strong>and</strong> with a high identification with <strong>the</strong> firm. These circumstances can <strong>in</strong>crease<br />

<strong>the</strong> asymmetric <strong>in</strong>formation between owner-managers <strong>and</strong> creditors <strong>and</strong> <strong>the</strong>y can provoke<br />

opportunist behaviors by <strong>the</strong> entrepreneurs. Therefore, <strong>in</strong> SME´s, <strong>the</strong> negative relationship<br />

between debt <strong>and</strong> ownership structure can be caused for <strong>the</strong> agency conflicts between owner<br />

<strong>and</strong> creditors but not for <strong>the</strong> agency relation between manager – owners <strong>and</strong> not manager –<br />

owners.<br />

To carry out this study we contemplate <strong>the</strong> follow variables:<br />

The dependent variable will be <strong>the</strong> debt ratio calculated as total debt to total assets <strong>and</strong><br />

it is a proxy for access to debt f<strong>in</strong>anc<strong>in</strong>g for each firm.<br />

The concentration of sharehold<strong>in</strong>gs will be calculated <strong>in</strong> several ways. First is <strong>the</strong><br />

percentage of capital owned by <strong>the</strong> major shareholder.<br />

Ano<strong>the</strong>r <strong>in</strong>dication uses <strong>the</strong> Herf<strong>in</strong>dahl <strong>in</strong>dex, Herf<strong>in</strong>dahl (1950), calculated as <strong>the</strong> sum<br />

of <strong>the</strong> square of <strong>the</strong> shareholder ownership of equity capital,<br />

percentage of shares held by shareholder i.<br />

H <br />

N<br />

2<br />

P i<br />

i1<br />

, where<br />

Pi<br />

is <strong>the</strong><br />

The Cubb<strong>in</strong>-Leech (1983) <strong>in</strong>dex, will be used as a measurement of <strong>the</strong> degree of firm<br />

control. It <strong>in</strong>dicates <strong>the</strong> probability of <strong>the</strong> ma<strong>in</strong> shareholder controll<strong>in</strong>g <strong>the</strong> firm depend<strong>in</strong>g on<br />

degree of ownership <strong>and</strong> dispersion of <strong>the</strong> ownership of <strong>the</strong> o<strong>the</strong>r shareholders. This <strong>in</strong>dex<br />

predicates a major ownership block that votes strategically, while <strong>the</strong> rest of <strong>the</strong> shareholders<br />

ei<strong>the</strong>r vote aga<strong>in</strong>st or <strong>in</strong> favor of <strong>the</strong> ma<strong>in</strong> shareholder or vote <strong>in</strong> r<strong>and</strong>om coalitions; each<br />

option has a probability of 0.5.<br />

Thus, for a firm with N shareholders, with percentages of possession,<br />

P<br />

1<br />

,...,PN<br />

, where<br />

N<br />

<br />

P i 1<br />

P i<br />

P i 1, <strong>and</strong> i1<br />

, <strong>the</strong> votes controlled by a ma<strong>in</strong> shareholder or coalition, S, formed<br />

by n shareholders, would be P(n). The votes of <strong>the</strong> rema<strong>in</strong><strong>in</strong>g shareholders i (qi), where i = n<br />

+ 1,…, N, would amount to qi = Pi or q = 0 with <strong>the</strong> same probability. Therefore, <strong>the</strong> vote of<br />

2<br />

shareholder i will be a r<strong>and</strong>om variable with mean<br />

P i<br />

/ 2<br />

<strong>and</strong> variance<br />

P i<br />

/ 2<br />

.<br />

The votes of <strong>the</strong> primary coalition, tak<strong>in</strong>g this <strong>in</strong>to account, will be given by <strong>the</strong> expression<br />

q(<br />

S)<br />

<br />

P(<br />

n)<br />

<br />

N<br />

q i<br />

i n 1<br />

, which is a r<strong>and</strong>om variable with mean<br />

( n)<br />

P<br />

2<br />

P( n)<br />

1<br />

P(<br />

n)<br />

2 P(<br />

n)<br />

2 i<br />

1<br />

2<br />

, <strong>and</strong> variance<br />

( n)<br />

4<br />

, where<br />

<strong>in</strong>1<br />

.<br />

The probability that <strong>the</strong> major coalition can obta<strong>in</strong> a majority is determ<strong>in</strong>ed by <strong>the</strong> expression:<br />

<br />

<br />

1 P(<br />

n)<br />

1<br />

<br />

1<br />

<br />

<br />

2 2 2 P(<br />

n)<br />

( n)<br />

Pr q(<br />

S)<br />

1 <br />

<br />

2<br />

2<br />

<br />

<br />

(1)<br />

2<br />

n<br />

n <br />

2 <br />

2<br />

N<br />

<br />

2<br />

where P(n) represents <strong>the</strong> votes of <strong>the</strong> major shareholder or coalition <strong>and</strong><br />

sum of <strong>the</strong> votes of <strong>the</strong> rema<strong>in</strong><strong>in</strong>g shareholders.<br />

2<br />

(n)<br />

<strong>the</strong> squared<br />

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(n)<br />

If <strong>the</strong> expression of <strong>the</strong> Herf<strong>in</strong>dahl <strong>in</strong>dex, H, is substituted <strong>in</strong> , <strong>the</strong> equation<br />

<br />

n<br />

2 H P n 2<br />

n<br />

P n<br />

<br />

is gotten. F<strong>in</strong>ally, substitut<strong>in</strong>g<br />

n<br />

2<br />

H P n<br />

<strong>in</strong> n<br />

<br />

2<br />

, <strong>the</strong> degree of control is<br />

def<strong>in</strong>ed as 2<br />

.<br />

Apply<strong>in</strong>g <strong>the</strong> central limit <strong>the</strong>orem, this <strong>in</strong>dex should follow a st<strong>and</strong>ard normal distribution,<br />

tak<strong>in</strong>g values between 0.5 <strong>and</strong> 1.0. Thus, <strong>the</strong> closer <strong>the</strong> value is to 1.0, <strong>the</strong> greater <strong>the</strong><br />

probability that <strong>the</strong> major shareholder or a major group of shareholders will control <strong>the</strong><br />

company.<br />

To measure <strong>the</strong> type of ma<strong>in</strong> shareholder, two b<strong>in</strong>ary variables will be used, COR <strong>and</strong><br />

IND, take values of one when <strong>the</strong> ma<strong>in</strong> shareholder is a corporation (COR) or an <strong>in</strong>dividual<br />

(IND), <strong>and</strong> zero o<strong>the</strong>rwise.<br />

F<strong>in</strong>ally, a number of control variables will be considered. Specifically, <strong>the</strong> firm size, <strong>the</strong> age<br />

of <strong>the</strong> firm, <strong>the</strong> <strong>in</strong>tangible ratio, <strong>the</strong> debt cost, <strong>the</strong> return on assets, <strong>the</strong> growth opportunities<br />

<strong>and</strong> <strong>the</strong> Z Altman <strong>in</strong>dex.<br />

Follow<strong>in</strong>g <strong>the</strong>ory, several models will be used to capture <strong>the</strong> relationship between<br />

shareholder ownership <strong>and</strong> <strong>the</strong> debt of <strong>the</strong> firm. The first one <strong>in</strong>cludes <strong>the</strong> stockhold<strong>in</strong>g of <strong>the</strong><br />

ma<strong>in</strong> shareholder, as follows:<br />

DEBT<br />

it<br />

<br />

0<br />

1OWN1it<br />

<br />

n<br />

<br />

OTHER<br />

j<br />

jit<br />

<br />

<br />

<br />

j2<br />

(2)<br />

where OTHER refers to <strong>the</strong> control variables, <strong>and</strong> t i, <strong>and</strong> it are <strong>the</strong> time effects,<br />

unobserved heterogeneity, <strong>and</strong> <strong>the</strong> error term, respectively.<br />

The second model <strong>in</strong>cludes, as an alternative measure of concentration, <strong>the</strong> Herf<strong>in</strong>dahl<br />

<strong>in</strong>dex:<br />

DEBT<br />

it<br />

H<br />

0<br />

1<br />

it<br />

<br />

n<br />

<br />

OTHER<br />

j<br />

jit<br />

<br />

<br />

<br />

j2<br />

(3)<br />

The o<strong>the</strong>r variables are <strong>the</strong> same as those specified <strong>in</strong> equation (2).<br />

To exam<strong>in</strong>e <strong>the</strong> <strong>in</strong>fluence of <strong>the</strong> degree of control <strong>and</strong> firm debt, <strong>the</strong> follow<strong>in</strong>g<br />

expression is used:<br />

DEBT<br />

it<br />

ALPHA <br />

0<br />

1<br />

it<br />

n<br />

<br />

OTHER<br />

j<br />

t<br />

jit<br />

t<br />

i<br />

t<br />

i<br />

it<br />

i<br />

it<br />

<br />

<br />

<br />

j2<br />

(4)<br />

Two models will be used to analyze <strong>the</strong> <strong>in</strong>fluence of <strong>the</strong> major shareholder on <strong>the</strong> debt<br />

of <strong>the</strong> firm. In <strong>the</strong> first model, <strong>the</strong> <strong>in</strong>dependent variable is <strong>the</strong> dummy that takes <strong>the</strong> value of<br />

one when <strong>the</strong> ma<strong>in</strong> <strong>in</strong>vestor is a corporation, COR, as <strong>in</strong> <strong>the</strong> expression:<br />

DEBT<br />

it<br />

COR<br />

0<br />

1<br />

it<br />

<br />

n<br />

<br />

OTHER<br />

j<br />

jit<br />

<br />

<br />

<br />

j2<br />

(5)<br />

The second model <strong>in</strong>cludes <strong>the</strong> IND variable, <strong>in</strong>dicat<strong>in</strong>g an <strong>in</strong>dividual as <strong>the</strong> major<br />

<strong>in</strong>vestor. The expression is:<br />

DEBT<br />

it<br />

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it<br />

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n<br />

<br />

j2<br />

OTHER<br />

j<br />

jit<br />

t<br />

t<br />

<br />

<br />

<br />

i<br />

i<br />

it<br />

it<br />

it<br />

(6)<br />

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In order to control for <strong>in</strong>dividual heterogeneity (highlighted by Himmelberg et al.,<br />

1999, among o<strong>the</strong>rs), panel data methodology will be employed to estimate <strong>the</strong>se five models<br />

by <strong>in</strong>troduc<strong>in</strong>g an <strong>in</strong>dividual effect, i. In addition, time dummy variables are considered <strong>in</strong><br />

<strong>the</strong> model to control for <strong>the</strong> macroeconomic effect on <strong>the</strong> dependent variables. The System<br />

Generalized Method of Moments (GMM) proposed by Blundell <strong>and</strong> Bond (1997) is applied.<br />

This methodology solves <strong>the</strong> problem of endogenity aris<strong>in</strong>g when <strong>the</strong> right-h<strong>and</strong> side<br />

variables could be determ<strong>in</strong>ed simultaneously with <strong>the</strong> dependent variable <strong>and</strong> it allows<br />

control of <strong>the</strong> <strong>in</strong>dividual effect.<br />

REFERENCES<br />

1. Berle, A. A., <strong>and</strong> G. C. Means, The modern corporation <strong>and</strong> private property (New<br />

York: Macmillan, 1932).<br />

2. Blundell, R., <strong>and</strong> S. Bond, “Initial conditions <strong>and</strong> Moment Conditions <strong>in</strong> Dynamic<br />

Panel Data Models,” Journal of Econometrics 87 (1997): 115-143.<br />

3. Cubb<strong>in</strong>, J. <strong>and</strong> D. Leech, “The effect of sharehold<strong>in</strong>g dispersion on <strong>the</strong> degree on<br />

control <strong>in</strong> British companies: <strong>the</strong>ory <strong>and</strong> measurement”, Economic Journal 93 (1983):<br />

35-69.<br />

4. Driffield, N., V. Mahambare <strong>and</strong> S. Pal, 2006. "How Does Ownership Structure Affect<br />

Capital Structure <strong>and</strong> Firm Performance? Recent Evidence from East Asia,"<br />

Economics <strong>and</strong> F<strong>in</strong>ance Discussion Papers 06-23, Economics <strong>and</strong> F<strong>in</strong>ance Section,<br />

School of Social Sciences, Brunel University.<br />

5. Herf<strong>in</strong>dahl, O. C., “Concentration <strong>in</strong> <strong>the</strong> U.S. steel <strong>in</strong>dustry,” (PhD. Diss., Columbia<br />

University, 1950).<br />

6. Himmelberg, C. P., Hubbard, R. G. <strong>and</strong> D. Palia, ”Underst<strong>and</strong><strong>in</strong>g <strong>the</strong> determ<strong>in</strong>ants of<br />

managerial ownership <strong>and</strong> <strong>the</strong> l<strong>in</strong>k between ownership <strong>and</strong> performance,” Journal of<br />

F<strong>in</strong>ancial Economics 53 (1999): 353-384.<br />

7. Jensen, M. C., “Agency cost of free cash flow, corporate f<strong>in</strong>ance <strong>and</strong> takeovers,”<br />

American Economic Review 76 (1986): 323-329.<br />

8. Observatory of European SME’s, SME’s <strong>in</strong> Europe 2003 (Brussels: European<br />

Comission, No. 7, 1932).<br />

9. Shleifer, A. <strong>and</strong> R. W. Vishny, “A Survey of Corporate Governance,” The Journal of<br />

F<strong>in</strong>ance 52 (1997): 737-783.<br />

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A CHALLENGE FOR THE MARKETING STRATEGY – PRODUCTS IN THE<br />

ELECTRONIC COMMERCE ENVIRONMENT<br />

Delia Sorana Varvara Mityko<br />

Universitatea Alex<strong>and</strong>ru Ioan Cuza<br />

ABSTRACT<br />

The Internet has proved to be a life savior for many bus<strong>in</strong>esses <strong>in</strong> a time where<br />

consumers dem<strong>and</strong> at least some sort of onl<strong>in</strong>e presence from <strong>the</strong> companies. Both retailers<br />

<strong>and</strong> consumers use <strong>the</strong> electronic commerce platform as a way of conduct<strong>in</strong>g day to day<br />

bus<strong>in</strong>ess <strong>and</strong> complet<strong>in</strong>g transactions. Electronic commerce has been a major milestone <strong>in</strong><br />

<strong>the</strong> ongo<strong>in</strong>g process of exp<strong>and</strong><strong>in</strong>g beyond <strong>the</strong> traditional physical store. Regardless of <strong>the</strong><br />

time <strong>and</strong> space dimensions, consumers have been shopp<strong>in</strong>g onl<strong>in</strong>e <strong>and</strong> <strong>the</strong>ir behavior has<br />

been <strong>the</strong> subject of analysis for researchers <strong>and</strong> marketers. Hence, it might come as a<br />

surprise that although <strong>the</strong> first product classification model has been developed <strong>in</strong> <strong>the</strong> 1920s,<br />

<strong>the</strong>re is still little st<strong>and</strong>ardization among <strong>the</strong> classification models <strong>and</strong> <strong>the</strong> vast number of<br />

models <strong>the</strong> literature provided to <strong>the</strong> present day makes it challeng<strong>in</strong>g for firms to comply<br />

with a st<strong>and</strong>ard <strong>and</strong> to align it to <strong>the</strong>ir market<strong>in</strong>g strategy. Therefore this paper aims at<br />

show<strong>in</strong>g just how important such a st<strong>and</strong>ardized model would be <strong>and</strong> how it can impact not<br />

only customer perception, but also a firm’s competitive advantage. A short overview of <strong>the</strong><br />

literature research highlights how many models researchers have developed <strong>in</strong> <strong>the</strong> last eight<br />

decades.<br />

Key words: Electronic Commerce, Product Classification, Product Classification<br />

Models, Market<strong>in</strong>g Strategy, Electronic Marketplaces.<br />

1. INTRODUCTION<br />

The fact that <strong>the</strong> Internet’s potential is not to be underestimated has been clear for<br />

more than two decades. However, only <strong>the</strong> recent years have truly shown <strong>the</strong> diversity of<br />

activities that <strong>the</strong> Internet can perform <strong>and</strong> <strong>the</strong> vast areas that it can be applied to, be it<br />

Bus<strong>in</strong>ess to Bus<strong>in</strong>ess, Bus<strong>in</strong>ess to Consumer, Consumer to Consumer or even Bus<strong>in</strong>ess to<br />

Government commerce. The onl<strong>in</strong>e transactions have <strong>in</strong>creased exponentially, but this is just<br />

<strong>the</strong> tip of <strong>the</strong> iceberg. It merely gave a glimpse at what was ly<strong>in</strong>g underneath – <strong>the</strong> power of<br />

<strong>the</strong> Internet as an e-commerce platform <strong>and</strong> its implications.<br />

While one cannot state that a clear shift from <strong>the</strong> traditional offl<strong>in</strong>e stores towards <strong>the</strong><br />

onl<strong>in</strong>e shops has taken place, more <strong>and</strong> more consumers have become <strong>in</strong>terested <strong>in</strong> <strong>the</strong> value<br />

add that e-commerce is able to offer <strong>and</strong> have started to regard e-commerce as a day to day<br />

shopp<strong>in</strong>g platform.<br />

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However, even if <strong>the</strong> onl<strong>in</strong>e retail<strong>in</strong>g has partly lost <strong>the</strong> novelty aspect <strong>and</strong> consumers<br />

are familiar with <strong>the</strong> process, questions as <strong>the</strong> follow<strong>in</strong>g rema<strong>in</strong> to be answered by both onl<strong>in</strong>e<br />

shoppers <strong>and</strong> retailers: Why are certa<strong>in</strong> products be<strong>in</strong>g predom<strong>in</strong>antly sold onl<strong>in</strong>e than o<strong>the</strong>rs?<br />

Does it mean <strong>the</strong>re are certa<strong>in</strong> characteristics which make <strong>the</strong>se products more suitable for<br />

onl<strong>in</strong>e sell<strong>in</strong>g? How can a company explore <strong>in</strong> advance just how successful a certa<strong>in</strong> product<br />

will on <strong>the</strong> <strong>in</strong>ternet platform? Does <strong>the</strong> new platform or form of distribution channel impact<br />

significantly <strong>the</strong> firm’s market<strong>in</strong>g strategy <strong>and</strong> if yes, how?<br />

While many companies have hurried down <strong>the</strong> path of e-commerce, <strong>the</strong>re are very few<br />

that are likely to profit on <strong>the</strong> Web (de Figueiredo 2000, 41). Does this happen because <strong>the</strong>y<br />

market every product, regardless of its characteristics, or is it because <strong>the</strong>y are sell<strong>in</strong>g <strong>the</strong><br />

wrong ones onl<strong>in</strong>e? There is an acute need for a set of guidel<strong>in</strong>es to help determ<strong>in</strong>e which<br />

k<strong>in</strong>ds of products are e-commerce suitable to avoid encounter<strong>in</strong>g difficulties <strong>and</strong> which are<br />

best to be kept on <strong>the</strong> shelves of <strong>the</strong> traditional stores. The retailer needs to adjust its<br />

market<strong>in</strong>g strategy <strong>in</strong> order to avoid a negative impact of a potential channel conflict. Ideally<br />

<strong>the</strong> onl<strong>in</strong>e platform should be an additional channel <strong>and</strong> means for a firm to <strong>in</strong>crease its<br />

revenue <strong>and</strong> ga<strong>in</strong> market share, not cannibalize <strong>the</strong> exist<strong>in</strong>g traditional stores’ sales.<br />

Aim<strong>in</strong>g at provid<strong>in</strong>g some answers to <strong>the</strong> above mentioned questions, this study is<br />

structured <strong>in</strong> three parts. Part I addresses <strong>the</strong> product classification challenges a potential<br />

onl<strong>in</strong>e retailer is be<strong>in</strong>g faced with, provided <strong>the</strong> multitude of classification models. It delivers<br />

a short overview of <strong>the</strong> exist<strong>in</strong>g models, analyz<strong>in</strong>g a few <strong>in</strong> detail. These models will <strong>the</strong>n be<br />

fur<strong>the</strong>r addressed <strong>in</strong> Part III of <strong>the</strong> paper. Part II is focused on highlight<strong>in</strong>g why product<br />

classification is so important <strong>and</strong> constitutes a vital element of <strong>the</strong> market<strong>in</strong>g mix of every<br />

company’s market<strong>in</strong>g strategy. Part III is analyz<strong>in</strong>g how <strong>the</strong> market<strong>in</strong>g strategy can benefit (or<br />

not) from product classification by tak<strong>in</strong>g a look at <strong>the</strong> models discussed <strong>in</strong> Part I.<br />

By consolidat<strong>in</strong>g <strong>the</strong> already exist<strong>in</strong>g classification models, this paper shows just how<br />

important product categorization is <strong>and</strong> what impact it has on a company’s market<strong>in</strong>g<br />

strategy.<br />

It has to be mentioned that this paper discusses <strong>the</strong> product categorization on a more<br />

abstract, paradigm level. It does not consider <strong>the</strong> categories that several retailers on <strong>the</strong> web<br />

use to categorize <strong>the</strong>ir products, such as “clo<strong>the</strong>s”, “electronics”, “books”. The paper takes <strong>the</strong><br />

top down approach, by suggest<strong>in</strong>g that <strong>the</strong> scientific community decide on a unified <strong>and</strong><br />

st<strong>and</strong>ardized classification model, which can afterwards be used to group specific product<br />

types. Moreover this paper’s scope is concentrat<strong>in</strong>g on <strong>the</strong> notion of product, not on <strong>the</strong><br />

“market<strong>in</strong>g” perspective, by which a product is offered as a core benefit, basic product,<br />

expected product, augmented product <strong>and</strong> ultimately potential product (Kotler 1997).<br />

2. LITERATURE REVIEW<br />

There is <strong>in</strong> general a scarcity of models or frameworks for evaluat<strong>in</strong>g e-commerce<br />

success (Molla <strong>and</strong> Licker 2001, 131) <strong>and</strong> no published empirical studies exam<strong>in</strong>ed consumer<br />

behavior <strong>in</strong> a solely virtual shopp<strong>in</strong>g environment (Tan 1999, 164). Moreover, <strong>the</strong> literature<br />

that focuses on end-users is vaster than <strong>the</strong> one on products or product types suitable for e-<br />

retail<strong>in</strong>g. In fact, most studies take <strong>the</strong> end-user approach with <strong>the</strong> consequence that <strong>the</strong>re has<br />

been research done <strong>in</strong> <strong>the</strong> doma<strong>in</strong>s of onl<strong>in</strong>e consumer behavior, consumer decision-mak<strong>in</strong>g<br />

or consumer <strong>in</strong>tentions (Keen et al. 2004, 685).<br />

While it is understood that firms market<strong>in</strong>g <strong>the</strong>ir products onl<strong>in</strong>e or offl<strong>in</strong>e have to<br />

take <strong>the</strong> factors that <strong>in</strong>fluence consumers’ buy<strong>in</strong>g decisions <strong>in</strong>to account, <strong>the</strong>se <strong>in</strong>tentions<br />

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merely reflect <strong>the</strong> consumer behavior. They do not reflect <strong>the</strong> attitude that <strong>the</strong> user has<br />

towards a certa<strong>in</strong> product sold onl<strong>in</strong>e, but just <strong>the</strong> attitude towards <strong>the</strong> product or <strong>the</strong> br<strong>and</strong>,<br />

<strong>in</strong>dependently of <strong>the</strong> marketers’ <strong>in</strong>itial choice of distribution channel.<br />

Little published research <strong>in</strong>vestigat<strong>in</strong>g <strong>the</strong> impact of product type purchase on<br />

consumers’ Internet shopp<strong>in</strong>g preferences exists. Fur<strong>the</strong>rmore, <strong>the</strong> questions of why<br />

consumers prefer to buy certa<strong>in</strong> types of products onl<strong>in</strong>e <strong>and</strong> why <strong>the</strong>y are reluctant towards<br />

o<strong>the</strong>r types have not been sufficiently addressed (Girard et al. 2002, 2).<br />

If <strong>the</strong> literature research done by <strong>the</strong> author showed that up to 2006 more articles were<br />

dissect<strong>in</strong>g <strong>the</strong> issues of product-related e-commerce adoption issues from <strong>the</strong> seller’s<br />

perspective, <strong>the</strong> researchers decided after 2006 to <strong>in</strong>vest more time <strong>in</strong> f<strong>in</strong>d<strong>in</strong>g out what <strong>the</strong><br />

adoption issues from <strong>the</strong> buyer’s perspective are, i.e. trust, privacy or retailer’s reputation.<br />

The author noticed <strong>in</strong> <strong>the</strong> literature research that <strong>the</strong> angle has shifted from <strong>the</strong> seller on to <strong>the</strong><br />

consumer. While it is true that <strong>the</strong> drivers beh<strong>in</strong>d <strong>the</strong> success of e-commerce are <strong>the</strong><br />

<strong>in</strong>dividual buyer <strong>and</strong> <strong>the</strong> ability of <strong>in</strong>ternet retail<strong>in</strong>g to fulfill his/her needs, attention must be<br />

paid <strong>in</strong> <strong>the</strong> exact same amount as before to <strong>the</strong> seller’s side, <strong>and</strong> to <strong>the</strong> <strong>in</strong>novations which can<br />

br<strong>in</strong>g customer satisfaction to higher levels or <strong>in</strong>crease <strong>the</strong> positive shopp<strong>in</strong>g experience.<br />

When it comes to product categorization models, <strong>the</strong> literature provides a vast array of<br />

choice. From what <strong>the</strong> author could see <strong>in</strong> <strong>the</strong> literature review conducted, <strong>the</strong>re are several<br />

models, which use <strong>the</strong> same ground pr<strong>in</strong>ciples, but do not deliver <strong>the</strong> same result(s).<br />

Depend<strong>in</strong>g on <strong>the</strong> object of analysis, a different model is be<strong>in</strong>g used or an exist<strong>in</strong>g one is<br />

be<strong>in</strong>g extended to <strong>in</strong>corporate <strong>the</strong> research object <strong>the</strong>refore produc<strong>in</strong>g a new categorization<br />

model. While some models <strong>in</strong> <strong>the</strong> current literature focus on <strong>the</strong> classification from <strong>the</strong><br />

consumers’ perspective, which will lend products specific attributes, o<strong>the</strong>rs group products<br />

based on <strong>the</strong> products’ attributes, which <strong>in</strong> return raise a certa<strong>in</strong> reaction from <strong>the</strong> consumers.<br />

The literature review performed by <strong>the</strong> author for this paper has revealed 18 different streams<br />

of product classification from a total of 48 researchers. Figure 1 presents <strong>the</strong>se researchers,<br />

ordered chronologically. The models differ from each o<strong>the</strong>r <strong>in</strong> <strong>the</strong> way <strong>the</strong> product <strong>and</strong> its<br />

attributes are be<strong>in</strong>g perceived.<br />

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Phau&Poon, Kiang&Chi, Thirumalai, Mccabe&Nowlis, de<br />

Figueiredo, Kaplan&Sawhney, Tract<strong>in</strong>sky&Lowengart,<br />

Bouwamn&van de Wijngaert, Li et al., Li&Gery,<br />

Poon&Joseph, Burke, Kotler, Goldkuhl&Roestl<strong>in</strong>ger,<br />

Chaudhury, Constant<strong>in</strong>ides, Harris<br />

Holton<br />

American Market<strong>in</strong>g<br />

Association<br />

Edward&Richard<br />

Mayer et al.<br />

Kotler<br />

Darby&Karni<br />

Nelson<br />

Holbrook&Howard<br />

Asp<strong>in</strong>wall<br />

Miracle<br />

Krugman<br />

Enis&Roer<strong>in</strong>g<br />

F<strong>in</strong>e<br />

Levitt<br />

Lovelock<br />

Murphy&Enis<br />

Wright<br />

Goersch<br />

Kotler<br />

Klatzky et al.<br />

Kle<strong>in</strong><br />

Peterson et al.<br />

Hyman&Sharma<br />

Novak<br />

Lal&Sarvary<br />

S<strong>in</strong>dhav&Balazs<br />

Copel<strong>and</strong><br />

1920s 1940s 1950s 1960s 1970s 1980s 1990s 2000s<br />

Figure 1 Classification Models over <strong>the</strong> past eight decades<br />

What is <strong>in</strong>terest<strong>in</strong>g to observe is <strong>the</strong> fact that even <strong>the</strong> “older” models, which were<br />

clearly meant for <strong>the</strong> products be<strong>in</strong>g sold <strong>in</strong> <strong>the</strong> traditional store, can be applied <strong>and</strong> reused for<br />

classify<strong>in</strong>g goods <strong>and</strong> services meant for <strong>the</strong> e-commerce platform.<br />

The next subchapters present some selected classification models from <strong>the</strong> exist<strong>in</strong>g<br />

classification literature.<br />

2.1. CONVENIENCE, SHOPPING AND SPECIALTY GOODS<br />

One of <strong>the</strong> first classification models was <strong>in</strong>troduced by Copel<strong>and</strong> <strong>in</strong> 1923, with <strong>the</strong><br />

convenience, shopp<strong>in</strong>g <strong>and</strong> specialty goods, model also be<strong>in</strong>g used by Edward <strong>and</strong> Richard <strong>in</strong><br />

1971 <strong>and</strong> Thirumalai <strong>in</strong> 2005 <strong>in</strong> <strong>the</strong>ir respective studies. This model cont<strong>in</strong>ues to be endorsed<br />

by both <strong>the</strong> American Market<strong>in</strong>g Association <strong>and</strong> <strong>the</strong> UK Chartered Institute of Market<strong>in</strong>g.<br />

Holton extended <strong>in</strong> 1958 this model along two dimensions, namely <strong>the</strong> ratio of cost of search<br />

to ga<strong>in</strong> from search <strong>and</strong> <strong>the</strong> volume of dem<strong>and</strong> for <strong>the</strong> supply of a certa<strong>in</strong> good.<br />

In 1971 Mayer et al. have stated that <strong>the</strong> goods can be convenience store-convenience,<br />

convenience store-shopp<strong>in</strong>g, convenience store-specialty, shopp<strong>in</strong>g store-shopp<strong>in</strong>g or<br />

specialty store-specialty goods.<br />

Adopt<strong>in</strong>g <strong>the</strong> four-product category classification from Holbrook <strong>and</strong> Howard, Enis<br />

<strong>and</strong> Roer<strong>in</strong>g (1980) proposed a product taxonomy from <strong>the</strong> marketer’s <strong>and</strong> buyer’s<br />

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perspective. They proposed a syn<strong>the</strong>sis on two dimensions of consumer behaviour (expected<br />

effort <strong>and</strong> perceived risk) <strong>and</strong> two congruent dimensions of marketer behaviour (product<br />

differentiation <strong>and</strong> market<strong>in</strong>g mix differentiation).<br />

Murphy <strong>and</strong> Enis add ano<strong>the</strong>r product type to <strong>the</strong> exist<strong>in</strong>g ones <strong>in</strong> 1986. Four<br />

categories of products - convenience, preference, shopp<strong>in</strong>g, <strong>and</strong> specialty - are def<strong>in</strong>ed <strong>in</strong><br />

terms of <strong>the</strong> buyer's evaluation of <strong>the</strong> price, which is closely related on <strong>the</strong> one h<strong>and</strong> to <strong>the</strong><br />

<strong>in</strong>volvement type <strong>the</strong> consumer feels towards <strong>the</strong> product <strong>and</strong> with <strong>the</strong> wider scope of <strong>the</strong><br />

market<strong>in</strong>g strategy available to <strong>the</strong> marketer, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>.<br />

In 2000 Li <strong>and</strong> Gery develop an additional product type, namely <strong>the</strong> unsought ones<br />

def<strong>in</strong><strong>in</strong>g <strong>the</strong>m as those products which consumers do not know about or do not purchase until<br />

<strong>the</strong> need arises.<br />

2.2. THE SEARCH EXPERIENCE CREDENCE GOODS<br />

One of <strong>the</strong> most prom<strong>in</strong>ent models of classify<strong>in</strong>g products – as we will see <strong>in</strong> <strong>the</strong> next<br />

chapter – is <strong>the</strong> so called Search Experience Credence paradigm. The first dist<strong>in</strong>ction has been<br />

made by Nelson <strong>in</strong> 1970, namely between search <strong>and</strong> experience products. For clarification<br />

purposes, it needs to be mentioned that search products are those products for which<br />

consumers can obta<strong>in</strong> complete <strong>in</strong>formation before purchase, <strong>and</strong> experience products are<br />

those products which consumers can evaluate only dur<strong>in</strong>g or after purchase (Brush <strong>and</strong> Artz<br />

1999, Hsieh et al. 2005). The credence dimension is <strong>in</strong>troduced <strong>in</strong> 1973 by Darby <strong>and</strong> Karni.<br />

Norton <strong>and</strong> Norton fur<strong>the</strong>r dist<strong>in</strong>guished <strong>in</strong> 1988 between durable <strong>and</strong> non-durable experience<br />

goods. Wright <strong>in</strong> 1995 stated that <strong>the</strong>re is no good characterized <strong>in</strong>itially as a search,<br />

experience <strong>and</strong> credence. All goods have a comb<strong>in</strong>ation of search, experience <strong>and</strong> credence<br />

attributes, accord<strong>in</strong>g to what benefits <strong>the</strong> consumers f<strong>in</strong>d important. It is <strong>the</strong> customer<br />

perception that implies <strong>the</strong> nature of a product, i.e. what for a customer is an experience<br />

product, for ano<strong>the</strong>r can be a search good.<br />

Liebermann <strong>and</strong> Fl<strong>in</strong>t-Goor add to Nelson’s model <strong>in</strong> 1996 by dist<strong>in</strong>guish<strong>in</strong>g between<br />

goods <strong>and</strong> services. Services can only be experience or credence, whereas goods can ei<strong>the</strong>r be<br />

search, non-durable or durable experience. Likewise, Kle<strong>in</strong> extends <strong>in</strong> 1998 <strong>the</strong> search<br />

experience credence model by differentiat<strong>in</strong>g between two types of experience products.<br />

Although <strong>the</strong> three categories of products result<strong>in</strong>g from <strong>the</strong>se paradigms are similar to <strong>the</strong><br />

classification schemes of Darby <strong>and</strong> Karni <strong>and</strong> Liebermann <strong>and</strong> Fl<strong>in</strong>t-Goor, Kle<strong>in</strong>’s def<strong>in</strong>ition<br />

for <strong>the</strong> characteristics of each product class differs from a cost perspective <strong>and</strong> creates a<br />

process through which an experience good can be transformed <strong>in</strong>to a search good. The<br />

difference <strong>in</strong> Kle<strong>in</strong>’s classification scheme is that <strong>the</strong> sampl<strong>in</strong>g costs are <strong>in</strong>cluded <strong>in</strong> <strong>the</strong><br />

categorization. Usually when <strong>the</strong> search for goods is expensive, <strong>the</strong> product is categorized as<br />

be<strong>in</strong>g an experience product. Therefore a car is classified <strong>in</strong> Kle<strong>in</strong>’s model as search good,<br />

although a large part of <strong>the</strong> o<strong>the</strong>r characteristics would qualify it as experience (Kle<strong>in</strong> 1998,<br />

196).<br />

2.3. THE GENERIC, EXPECTED, AUGMENTED AND POTENTIAL<br />

PRODUCTS<br />

Levitt has developed a product differentiation model that opens a new perspective as<br />

to what a product is. This model def<strong>in</strong>es a product on four different levels: <strong>the</strong> generic<br />

product, <strong>the</strong> expected product, <strong>the</strong> augmented product <strong>and</strong> <strong>the</strong> potential product. The generic<br />

product is accord<strong>in</strong>g to Levitt <strong>the</strong> product itself. The expected product <strong>in</strong>cludes <strong>the</strong> aspects<br />

that relate to delivery, terms, <strong>and</strong> support. While <strong>the</strong>y do not constitute <strong>the</strong> product itself, <strong>the</strong><br />

product couldn’t be sold without <strong>the</strong>m. The augmented product refers to Levitt's notion of<br />

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add<strong>in</strong>g someth<strong>in</strong>g to improve or modify <strong>the</strong> product for a particular customer. It could be <strong>the</strong><br />

synonym of customization. F<strong>in</strong>ally, <strong>the</strong> potential product is "everyth<strong>in</strong>g that might be done" to<br />

attract, hold <strong>and</strong> b<strong>in</strong>d <strong>the</strong> customer to <strong>the</strong> product, thus creat<strong>in</strong>g <strong>the</strong> br<strong>and</strong> loyalty feel<strong>in</strong>g.<br />

Moreover it creates <strong>the</strong> need <strong>in</strong> <strong>the</strong> customer’s m<strong>in</strong>d to request a new product, <strong>and</strong> this way<br />

<strong>the</strong> retailer has its own research <strong>and</strong> development department <strong>in</strong> its consumers, without<br />

actually hav<strong>in</strong>g to <strong>in</strong>vest <strong>in</strong> one.<br />

2.4. PETERSON ET AL. CLASSIFICATION DIMENSIONS<br />

In 1997 Peterson et al. provide a completely different perspective at classify<strong>in</strong>g<br />

products. The same dimensions have been used by Phau <strong>and</strong> Poon <strong>in</strong> 2000 <strong>and</strong> Kiang <strong>and</strong> Chi<br />

<strong>in</strong> 2001 <strong>in</strong> <strong>the</strong>ir studies. The cost (low/high) <strong>and</strong> <strong>the</strong> frequency of purchase<br />

(frequent/<strong>in</strong>frequent), <strong>the</strong> value proposition (tangible <strong>and</strong> physical versus <strong>in</strong>tangible <strong>and</strong><br />

service related) <strong>and</strong> <strong>the</strong> degree of differentiation can be used to not only classify <strong>the</strong> products,<br />

but also determ<strong>in</strong>e <strong>the</strong>ir electronic commerce suitability.<br />

Us<strong>in</strong>g <strong>the</strong> dimension of purchase frequency Burke classifies <strong>in</strong> 2002 <strong>the</strong> product types<br />

by analyz<strong>in</strong>g <strong>the</strong> difference <strong>in</strong> <strong>the</strong> shopp<strong>in</strong>g attributes. The products can be <strong>in</strong>frequently<br />

purchased durable goods, frequently purchased non-durable goods or enterta<strong>in</strong>ment/apparel<br />

products.<br />

2.5. COMMODITY AND LOOK AND FEEL GOOD PRODUCTS<br />

Start<strong>in</strong>g from his statement „On <strong>the</strong> Web goods are not equal“ (de Figueiredo 2000,<br />

42) de Figueiredo developed a product classification scheme argu<strong>in</strong>g that products possess<br />

different attributes <strong>and</strong> different levels of <strong>the</strong> same attributes. His “Dot-Com Retail<br />

Cont<strong>in</strong>uum” lists on one end of <strong>the</strong> spectrum <strong>the</strong> commodity products, for products where<br />

quality can easily be assessed, articulated, presented <strong>and</strong> perceived. On <strong>the</strong> o<strong>the</strong>r end <strong>the</strong>re are<br />

<strong>the</strong> “Look <strong>and</strong> Feel” goods with variable quality, for which <strong>the</strong> decisive element is <strong>the</strong><br />

<strong>in</strong>dividual consumer’s perception, not <strong>the</strong> product’s characteristics or <strong>the</strong> available<br />

<strong>in</strong>formation. In between <strong>the</strong> author also def<strong>in</strong>es quasi-commodity <strong>and</strong> “Look <strong>and</strong> Feel” goods.<br />

3. IMPORTANCE OF PRODUCT CLASSIFICATION<br />

The process of learn<strong>in</strong>g can be simplified by creat<strong>in</strong>g a m<strong>in</strong>d map, by creat<strong>in</strong>g<br />

relations between two concepts, by establish<strong>in</strong>g reference po<strong>in</strong>ts or by order<strong>in</strong>g notions us<strong>in</strong>g<br />

ei<strong>the</strong>r a self development or exist<strong>in</strong>g classification scheme. This applies to <strong>the</strong> buy<strong>in</strong>g process<br />

as well, more so than ever <strong>in</strong> <strong>the</strong> case of <strong>the</strong> onl<strong>in</strong>e purchase process. Sawhney remarkably<br />

noticed that one applies <strong>the</strong> boundaries as a scaffold<strong>in</strong>g to construct one’s mental models.<br />

This is <strong>the</strong> reason why categoris<strong>in</strong>g products is so important <strong>in</strong> <strong>the</strong> virtual world where <strong>the</strong><br />

buyer cannot immediately relate to <strong>the</strong> product <strong>the</strong> way he/she does <strong>in</strong> a traditional store. By<br />

build<strong>in</strong>g categorisation schemes <strong>and</strong> models, <strong>the</strong> customer can easily order <strong>the</strong> product <strong>in</strong><br />

his/her m<strong>in</strong>d <strong>and</strong> will relate that specific product type to previous shopp<strong>in</strong>g experiences,<br />

<strong>the</strong>refore <strong>in</strong>creas<strong>in</strong>g his/her sense of comfort when click<strong>in</strong>g <strong>the</strong> “buy” button <strong>in</strong> an onl<strong>in</strong>e<br />

store.<br />

The importance of classify<strong>in</strong>g products has also been identified by Vijayasarathy<br />

(2003). Accord<strong>in</strong>g to his study, <strong>the</strong> category that a product falls <strong>in</strong>to is likely to determ<strong>in</strong>e<br />

how successfully it can be sold <strong>in</strong> an e-commerce environment.<br />

The suitability of <strong>the</strong> Internet for market<strong>in</strong>g products is largely dependant on <strong>the</strong><br />

characteristics of <strong>the</strong> goods or services be<strong>in</strong>g sold (Phau <strong>and</strong> Poon 2000, 104). Therefore, it is<br />

necessary to consider <strong>and</strong> analyze <strong>the</strong>se specificities when research<strong>in</strong>g for <strong>the</strong> impact of e-<br />

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commerce. It was found that <strong>the</strong> classification of different types of goods <strong>and</strong> services<br />

significantly <strong>in</strong>fluences <strong>the</strong> consumer’s choice between Internet <strong>and</strong> retail store purchas<strong>in</strong>g<br />

<strong>and</strong> his actual shopp<strong>in</strong>g behaviour (Phau <strong>and</strong> Poon 2000, 102; Farag et al. 2007, 140). The<br />

analysis can be facilitated by match<strong>in</strong>g a certa<strong>in</strong> product <strong>and</strong> its attributes aga<strong>in</strong>st product<br />

class characteristics <strong>and</strong> by <strong>in</strong>corporat<strong>in</strong>g it <strong>in</strong>to a product classification scheme (Peterson et<br />

al. 1997, 334). It is important to have available a classification system s<strong>in</strong>ce <strong>the</strong> product type<br />

has significant moderat<strong>in</strong>g effects on how <strong>the</strong> consumers perceive risk <strong>in</strong> <strong>the</strong>ir onl<strong>in</strong>e purchase<br />

process.<br />

Many studies have <strong>in</strong>vestigated what classification model – or better yet what product<br />

types are more suitable to be sold onl<strong>in</strong>e – is better suited to categorize products <strong>in</strong> <strong>the</strong><br />

electronic commerce environment. However, this task proves to be challeng<strong>in</strong>g from <strong>the</strong> very<br />

start, as <strong>the</strong> web itself <strong>and</strong> <strong>the</strong> electronic commerce environment which <strong>the</strong> Web is enabl<strong>in</strong>g<br />

can impact not only <strong>the</strong> product, but also <strong>the</strong> way <strong>the</strong> consumers perceive it, <strong>the</strong>ir attitude<br />

towards it <strong>and</strong> <strong>the</strong>ir purchase decision mak<strong>in</strong>g process.<br />

The question arises why no st<strong>and</strong>ard is be<strong>in</strong>g used <strong>in</strong> product typology models. As <strong>the</strong><br />

typology criteria are not fixed, it can prove challeng<strong>in</strong>g for firms to choose among <strong>the</strong><br />

multitude of models available. Reasons for this could be <strong>the</strong> follow<strong>in</strong>g:<br />

Technology is constantly evolv<strong>in</strong>g, br<strong>in</strong>g<strong>in</strong>g about changes. Therefore, a st<strong>and</strong>ard – if<br />

one existed – would have to constantly be adjusted, deem<strong>in</strong>g <strong>the</strong> <strong>in</strong>itial purpose of <strong>the</strong><br />

st<strong>and</strong>ardisation futile.<br />

Onl<strong>in</strong>e buyers become more <strong>and</strong> more confident with <strong>the</strong> act of purchas<strong>in</strong>g products<br />

onl<strong>in</strong>e, rend<strong>in</strong>g some categorization criteria less important or even irrelevant.<br />

Offl<strong>in</strong>e buyers’ requirements change, br<strong>in</strong>g<strong>in</strong>g about changes to <strong>the</strong> exist<strong>in</strong>g products<br />

or rais<strong>in</strong>g <strong>the</strong> need for new products altoge<strong>the</strong>r, products whose attributes have not been<br />

considered <strong>in</strong> <strong>the</strong> exist<strong>in</strong>g criteria.<br />

Acute need of<br />

product<br />

classification<br />

Reduced need for<br />

classification<br />

Reduced number of products<br />

(small assortment)<br />

Large number of<br />

products (assortment)<br />

Figure 2 Product Classification Need<br />

An <strong>in</strong>creas<strong>in</strong>g number of customers feels <strong>the</strong> need to have customized products, which<br />

makes <strong>the</strong> categoriz<strong>in</strong>g exercise – if not futile from <strong>the</strong> start – a recurr<strong>in</strong>g job, which might<br />

<strong>in</strong>crease a company’s costs <strong>and</strong> <strong>in</strong>efficiency.<br />

Some researchers might argue that no <strong>the</strong>re is no need for a st<strong>and</strong>ard categorization of<br />

<strong>the</strong> product – be it from a consumer perspective, cost based or led by product characteristics –<br />

for companies to know if <strong>the</strong>y have a chance at succeed<strong>in</strong>g <strong>in</strong> <strong>the</strong> electronic commerce<br />

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environment. This might only be <strong>the</strong> case <strong>in</strong> very rare circumstances, such as when <strong>the</strong> retailer<br />

is only market<strong>in</strong>g/sell<strong>in</strong>g a s<strong>in</strong>gle product. The need for product categorization is <strong>in</strong>creas<strong>in</strong>g<br />

l<strong>in</strong>ear with <strong>the</strong> number of products or <strong>the</strong> size of <strong>the</strong> product assortment, as show <strong>in</strong> Figure 2.<br />

There have been numerous studies done on consumer preference, consumer perception or<br />

consumer purchas<strong>in</strong>g decision mak<strong>in</strong>g process focus<strong>in</strong>g on s<strong>in</strong>gle products, or product<br />

families, i.e. face care products, cars, or travel reservations. However, unless a company can<br />

match one to one <strong>the</strong>ir products to <strong>the</strong> ones where studies have shown that consumers prefer<br />

buy<strong>in</strong>g those products on <strong>the</strong> <strong>in</strong>ternet, that company st<strong>and</strong>s little chance evaluat<strong>in</strong>g <strong>the</strong>ir<br />

success rate <strong>in</strong> this new distribution channel <strong>the</strong>y are about to embark.<br />

The taxonomy of <strong>the</strong> products is crucial s<strong>in</strong>ce a change <strong>in</strong> consumer behavior is to be<br />

observed when consumers are deal<strong>in</strong>g with specific types of products. The <strong>in</strong>formation search<br />

can be more extensive, <strong>the</strong> perceived risk can differ from one product category to ano<strong>the</strong>r <strong>and</strong><br />

consumers present a different weighted importance of <strong>the</strong> factors <strong>in</strong>fluenc<strong>in</strong>g <strong>the</strong> purchase, i.e.<br />

price, transport or after sales service.<br />

The product classification model is of importance at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> transaction,<br />

for both <strong>the</strong> retailer – <strong>the</strong> company sell<strong>in</strong>g a product – <strong>and</strong> <strong>the</strong> consumer. If both manage to<br />

classify a product, both <strong>the</strong> sell<strong>in</strong>g <strong>and</strong> <strong>the</strong> buy<strong>in</strong>g process would be made easier <strong>and</strong> <strong>the</strong><br />

transaction would take place faster <strong>and</strong> <strong>in</strong> a more efficient manner: consumers would be able<br />

to faster <strong>and</strong> more easily order <strong>and</strong> classify <strong>the</strong> product <strong>in</strong> <strong>the</strong>ir m<strong>in</strong>ds <strong>and</strong> take decisions<br />

based on previous experiences made with that particular class of product or with products<br />

belong<strong>in</strong>g to <strong>the</strong> same class; retailers would be able to forecast <strong>the</strong> success of such a product<br />

category before even enter<strong>in</strong>g <strong>the</strong> electronic commerce platform <strong>and</strong> thus would be able to<br />

decide whe<strong>the</strong>r <strong>the</strong>y want to go ahead <strong>and</strong> <strong>in</strong>vest money <strong>in</strong> advertis<strong>in</strong>g <strong>the</strong> products or use <strong>the</strong><br />

<strong>in</strong>ternet as a distribution channel.<br />

The importance of classify<strong>in</strong>g products has been recognized by not only <strong>the</strong><br />

companies look<strong>in</strong>g for guidance <strong>in</strong> choos<strong>in</strong>g <strong>the</strong> appropriate distribution channel for <strong>the</strong>ir<br />

products, but by <strong>the</strong> scientific community as well.<br />

4. IMPACT OF PRODUCT CATEGORIZATION ON MARKETING<br />

STRATEGY<br />

A company can use product classification for a better def<strong>in</strong>ition of <strong>the</strong> product<br />

differentiation, which is required for a sound market<strong>in</strong>g strategy. If a company is to<br />

underst<strong>and</strong> how to better align its product categorization methodology or culture to its<br />

market<strong>in</strong>g strategy, it has first to underst<strong>and</strong> <strong>the</strong> concept of category management. Category<br />

management is not by any means a new concept, nor is it particular solely to <strong>the</strong> electronic<br />

commerce environment. Instead, it is a concept which is applied to both retailers <strong>and</strong> supplier<br />

<strong>and</strong> <strong>in</strong> which <strong>the</strong> range of products purchased by a bus<strong>in</strong>ess organisation (from a supplier) or<br />

sold by a retailer is subdivided <strong>in</strong>to groups of similar or related products; <strong>the</strong>se groups are<br />

known as product categories.<br />

Category management made its debut <strong>in</strong> North America <strong>in</strong> <strong>the</strong> 1980's <strong>and</strong> marked a<br />

change <strong>in</strong> relationships between retailers <strong>and</strong> suppliers from <strong>the</strong> traditional competitive mode<br />

to a more collaborative approach. A study conducted by AC Nielsen <strong>in</strong> 2004 showed that 89%<br />

of <strong>the</strong> manufactur<strong>in</strong>g companies <strong>and</strong> 98% of <strong>the</strong> retail<strong>in</strong>g bus<strong>in</strong>esses see category<br />

management as <strong>the</strong> most critical challenge <strong>the</strong>y are fac<strong>in</strong>g.<br />

The question now arises how <strong>the</strong> market<strong>in</strong>g strategy fits <strong>in</strong>to this context. Some could<br />

argue that if <strong>the</strong> market<strong>in</strong>g strategy is to be successful, no degree of categorization – fit or<br />

unfit – will spoil it. However, if <strong>the</strong> retailer did classify its products, should <strong>the</strong> same<br />

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market<strong>in</strong>g strategy be applied to every category, or should <strong>the</strong> strategy differ depend<strong>in</strong>g on <strong>the</strong><br />

product class. Moreover, should a firm deploy <strong>the</strong> same strategy to <strong>the</strong> two distribution<br />

channels, duplicat<strong>in</strong>g each activity <strong>in</strong> <strong>the</strong> specific channel or should a firm design for each<br />

channel a specific strategy <strong>and</strong> set accord<strong>in</strong>gly <strong>the</strong> short term or long term goals? When<br />

decid<strong>in</strong>g on <strong>the</strong> <strong>in</strong>vestment amount, should both channels be considered equally important <strong>in</strong><br />

terms of <strong>in</strong>frastructure (IT <strong>in</strong> <strong>the</strong> case of onl<strong>in</strong>e <strong>and</strong> store-<strong>in</strong>frastructure <strong>in</strong> <strong>the</strong> case of <strong>the</strong><br />

traditional retail<strong>in</strong>g); R & D (website layout, secure environment, warehouses, transport<br />

efficiency); Advertis<strong>in</strong>g campaigns (ads on <strong>the</strong> <strong>in</strong>ternet could potentially produce less cost<br />

than pr<strong>in</strong>t media). Before decid<strong>in</strong>g to even choose <strong>the</strong> <strong>in</strong>ternet as a distribution platform, how<br />

does a firm calculate its odds <strong>in</strong> succeed<strong>in</strong>g <strong>in</strong> <strong>the</strong> new environment? The answers to all <strong>the</strong>se<br />

questions could be a simple one, namely choos<strong>in</strong>g <strong>the</strong> right product classification model for<br />

its products, implement<strong>in</strong>g it <strong>and</strong> <strong>the</strong>n design<strong>in</strong>g a tailored market<strong>in</strong>g strategy for each<br />

category <strong>and</strong>/or distribution channel, keep<strong>in</strong>g <strong>in</strong> m<strong>in</strong>d that <strong>the</strong> overall strategy of <strong>the</strong> company<br />

is to be followed <strong>and</strong> is not be<strong>in</strong>g contradicted by <strong>the</strong> sub-strategies. Moreover, what about<br />

<strong>the</strong> potential channel conflict which arises should a company decide to use both types of<br />

distribution?<br />

One of <strong>the</strong> <strong>in</strong>gredients <strong>in</strong> <strong>the</strong> market<strong>in</strong>g mix is <strong>the</strong> product. Some researchers claim<br />

that this is <strong>the</strong> first most important <strong>in</strong>gredient. Therefore it is not hard to see why a faulty<br />

product categorization might impact <strong>in</strong> a strong negative way <strong>the</strong> chances of success of an<br />

o<strong>the</strong>rwise promis<strong>in</strong>g market<strong>in</strong>g strategy. The classification <strong>and</strong> <strong>the</strong> strategy are <strong>in</strong>tertw<strong>in</strong>ed, as<br />

depend<strong>in</strong>g on whe<strong>the</strong>r a certa<strong>in</strong> product category is successful <strong>in</strong> <strong>the</strong> electronic commerce<br />

environment, <strong>the</strong> market<strong>in</strong>g mix <strong>in</strong>gredient “place” (or distribution channel) might be<br />

different. This is also <strong>the</strong> fate of <strong>the</strong> “promotion” <strong>in</strong>gredient.<br />

The market<strong>in</strong>g strategy can be developed ei<strong>the</strong>r to fit all <strong>the</strong> products that <strong>the</strong> retailer<br />

sells, <strong>in</strong>dependent of <strong>the</strong> distribution channel, or it can be tailored to <strong>the</strong> specific product type.<br />

There can also be a market<strong>in</strong>g strategy for <strong>the</strong> specific distribution channel. Should <strong>the</strong><br />

company choose to have a market<strong>in</strong>g strategy for each product type, it has to carefully<br />

analyze what products are suitable for sell<strong>in</strong>g onl<strong>in</strong>e <strong>and</strong> which are not.<br />

Numerous authors have argued that a useful way to evaluate <strong>the</strong> potential of <strong>the</strong><br />

Internet as a market<strong>in</strong>g channel is through <strong>the</strong> search/experience classification paradigm (Alba<br />

et al. 1997, Kle<strong>in</strong> 1998, Rosa <strong>and</strong> Malter 2003). Even if one – for <strong>the</strong> sake of argument –<br />

ignores <strong>the</strong> o<strong>the</strong>r numerous product categorization models that <strong>the</strong> literature offers <strong>and</strong><br />

concentrates solely on <strong>the</strong> search/experience paradigm, <strong>the</strong> problem cont<strong>in</strong>ues to resurface.<br />

The most pragmatic classification model, which can be applied to production <strong>in</strong>dependent of<br />

<strong>the</strong> distribution channel – <strong>and</strong> which has been used even before <strong>the</strong> rise of <strong>the</strong> electronic<br />

commerce – is Nelson’s (1970) <strong>and</strong> Kle<strong>in</strong>’s (1998) model, <strong>the</strong> so called SEC (search,<br />

experience, credence) paradigm. The advantage of this model is at <strong>the</strong> same time its<br />

disadvantage, as it does not go deeper <strong>in</strong>to details for digital products. However, it can be<br />

used as a start<strong>in</strong>g po<strong>in</strong>t <strong>in</strong> <strong>the</strong> classification journey.<br />

Traditionally, <strong>the</strong> search/experience dist<strong>in</strong>ction is based on <strong>the</strong> extent to which<br />

consumers can evaluate goods or <strong>the</strong>ir attributes prior to purchase (Nelson 1970). However,<br />

given that <strong>in</strong>formation search costs differ across channels, a search good or attribute through<br />

one channel may be an experience good or attribute through ano<strong>the</strong>r channel. For example,<br />

<strong>the</strong> smell of flowers can be assessed prior to purchase <strong>in</strong> a bricks-<strong>and</strong>-mortar, but not an<br />

onl<strong>in</strong>e, florist shop. The latter only offers visual aids with disclaimers from <strong>the</strong> vendor that <strong>the</strong><br />

purchased good may be different <strong>in</strong> appearance when delivered <strong>and</strong> <strong>the</strong> pictures are for<br />

orientation purposes only. Consequently, us<strong>in</strong>g this paradigm <strong>in</strong> channel-related research<br />

(e.g., <strong>in</strong> an effort to match goods to channels) can present problems. However, <strong>in</strong> an effort to<br />

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University of Bucharest<br />

m<strong>in</strong>imize potential situational effects of factors such as <strong>the</strong> channel through which <strong>the</strong> good is<br />

be<strong>in</strong>g sold, one could take a slightly different view of <strong>the</strong> search/experience dist<strong>in</strong>ction.<br />

Specifically, one could base classification on <strong>the</strong> extent to which consumers feel <strong>the</strong>y need to<br />

directly experience goods to evaluate quality. The greater <strong>the</strong> need to use one's senses to<br />

evaluate a good, <strong>the</strong> more experience qualities <strong>the</strong> good possesses. The more one feels that<br />

secondary <strong>in</strong>formation will allow for adequate evaluation of <strong>the</strong> good – such as <strong>in</strong>ternet<br />

<strong>in</strong>formation search - , <strong>the</strong> more search qualities <strong>the</strong> good possesses. Therefore a good becomes<br />

a bundle of attributes, <strong>and</strong> <strong>the</strong> marketer considers <strong>the</strong> classification at <strong>the</strong> good, ra<strong>the</strong>r than<br />

attribute, level. Because most goods possess search <strong>and</strong> experience attributes, it is useful to<br />

consider <strong>the</strong> difference between perceived experience <strong>and</strong> search qualities. The larger<br />

(smaller) this difference, <strong>the</strong> more (less) experience qualities a good possesses relative to<br />

search qualities.<br />

However, when analyz<strong>in</strong>g <strong>the</strong> Search Experience Credence paradigm we have to ask<br />

ourselves how stable it is. Should we decide to choose a classification model as a st<strong>and</strong>ard for<br />

categoriz<strong>in</strong>g products <strong>in</strong> <strong>the</strong> electronic commerce environment, we have to ensure it is not<br />

only susta<strong>in</strong>able <strong>and</strong> applicable to <strong>the</strong> majority of <strong>the</strong> <strong>in</strong>dustries (while be<strong>in</strong>g aware that <strong>the</strong>re<br />

are some products belong<strong>in</strong>g to certa<strong>in</strong> <strong>in</strong>dustries <strong>and</strong> manufacturers which will always<br />

constitute <strong>the</strong> exception to <strong>the</strong> rule <strong>and</strong> will necessitate specific attention <strong>and</strong> classification),<br />

but also stable. Kle<strong>in</strong> has argued that <strong>the</strong> Web can transform experience products <strong>in</strong>to search<br />

products (Kle<strong>in</strong> 1998). So what does that say about <strong>the</strong> SEC paradigm? Some could argue that<br />

this goes to show <strong>the</strong> <strong>in</strong>stability of this paradigm. And if a retailer does choose it as a basis for<br />

<strong>the</strong> classification of his products, <strong>the</strong>n <strong>the</strong> risk that products may shift <strong>and</strong> migrate from one<br />

product type to ano<strong>the</strong>r has to be acknowledged.<br />

But what could be <strong>the</strong> implications for this migration? Many studies <strong>and</strong> researchers<br />

have dedicated papers to review <strong>and</strong> analyze this potential shift <strong>in</strong> product categories, <strong>and</strong><br />

Nakayama et al.’s is one of <strong>the</strong>m (Nakayama et al. 2010). Their study aims at exam<strong>in</strong><strong>in</strong>g <strong>the</strong><br />

statement <strong>in</strong> three ways: firstly, it assesses <strong>the</strong> background of Kle<strong>in</strong>’s proposition consider<strong>in</strong>g<br />

<strong>the</strong> evolution of <strong>the</strong> <strong>in</strong>ternet s<strong>in</strong>ce 2000. Secondly, <strong>the</strong> study runs a comparison of past papers<br />

measur<strong>in</strong>g <strong>the</strong> extent of search, experience <strong>and</strong> credence characteristics. And thirdly, an<br />

exploratory survey has been run to <strong>in</strong>vestigate is commonly purchased products have shifted<br />

from one type to ano<strong>the</strong>r <strong>in</strong> relation to past studies. This potential shift could impact a<br />

company’s market<strong>in</strong>g strategy, <strong>in</strong> case <strong>the</strong> retailer is tailor<strong>in</strong>g <strong>the</strong> market<strong>in</strong>g strategy to<br />

product types. Therefore s<strong>in</strong>ce a product classification model is a vital element <strong>in</strong> <strong>the</strong><br />

market<strong>in</strong>g mix, it needs to be a st<strong>and</strong>ard used by <strong>the</strong> majority of retailers <strong>in</strong> <strong>the</strong> majority of<br />

<strong>in</strong>dustries <strong>and</strong> it needs to be stable, reliable, susta<strong>in</strong>able <strong>and</strong> user-friendly, be it on <strong>the</strong><br />

customer or on <strong>the</strong> retailer side.<br />

If we were to highlight <strong>the</strong> advantages <strong>and</strong> disadvantages of <strong>the</strong> few classification<br />

models presented <strong>in</strong> <strong>the</strong> previous chapter, it would have to be said that de Figueiredo’s model<br />

makes from <strong>the</strong> very beg<strong>in</strong>n<strong>in</strong>g a clear dist<strong>in</strong>ction between <strong>the</strong> products which require<br />

additional senses (“feel” <strong>and</strong> “look”), senses which are not available <strong>in</strong> <strong>the</strong> electronic<br />

environment. Therefore it is of imperative importance for a retailer to order <strong>the</strong> products <strong>in</strong><br />

such a way as to <strong>in</strong>vestigate if electronic commerce classifies as a valid distribution channel.<br />

On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong> de Figueiredo’s model is too vague <strong>and</strong> high level. It provides an aid for a<br />

first sub segmentation, but leaves much to be desired when a retailer has to tailor or design a<br />

market<strong>in</strong>g strategy for <strong>the</strong> “commodity products”, “quasi-commodity products”, “look <strong>and</strong><br />

feel goods” or “look <strong>and</strong> feel goods with variable quality” categories. In addition, <strong>in</strong> <strong>the</strong> past<br />

decade <strong>the</strong> technology advancement <strong>in</strong> <strong>the</strong> electronic commerce area have been boom<strong>in</strong>g,<br />

allow<strong>in</strong>g retailers to create a more conv<strong>in</strong>c<strong>in</strong>g presence <strong>and</strong> giv<strong>in</strong>g <strong>the</strong>m <strong>the</strong> tools needed to<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

br<strong>in</strong>g <strong>the</strong>ir customers closer. Therefore, <strong>the</strong> “look <strong>and</strong> feel” category should be renamed <strong>and</strong><br />

def<strong>in</strong>ed <strong>in</strong> a new way, differentiat<strong>in</strong>g among those products which not only require touch<strong>in</strong>g,<br />

but <strong>in</strong>volve o<strong>the</strong>r senses as well.<br />

Figure 3 aims at position<strong>in</strong>g <strong>the</strong> segmentation models illustrated <strong>in</strong> <strong>the</strong> previous<br />

chapter, by depict<strong>in</strong>g <strong>the</strong> scope <strong>and</strong> <strong>the</strong> distribution channel specificity. It is <strong>in</strong>terest<strong>in</strong>g to<br />

notice that <strong>the</strong> models which take <strong>the</strong> electronic commerce platform <strong>in</strong>to consideration <strong>in</strong> <strong>the</strong>ir<br />

models have been developed after 2000, so after researchers <strong>and</strong> marketers alike have realized<br />

<strong>the</strong> potential of this platform.<br />

General<br />

scope<br />

Kiang <strong>and</strong> Chi (2001)<br />

Nelson<br />

(1974)<br />

Kle<strong>in</strong> (1998)<br />

Li <strong>and</strong> Gery (2000)<br />

De Figueiredo (2000)<br />

Def<strong>in</strong>ed<br />

scope<br />

Tract<strong>in</strong>sky <strong>and</strong> Lowengart<br />

(2007)<br />

Peterson et al. (1997)<br />

E-commerce specific<br />

Distribution Channel<br />

<strong>in</strong>dependent<br />

Figure 3 A mapp<strong>in</strong>g of selected classification models<br />

Li <strong>and</strong> Gery’s (2000), de Figueiredo’s (2000) <strong>and</strong> Nelson’s (1974) aim <strong>in</strong> <strong>the</strong> same<br />

direction, classify<strong>in</strong>g based on a general scope, which allows <strong>the</strong> use of <strong>the</strong> model<br />

<strong>in</strong>dependent of <strong>the</strong> distribution channel. At <strong>the</strong> o<strong>the</strong>r end of <strong>the</strong> spectrum Kiang <strong>and</strong> Chi<br />

(2001) <strong>and</strong> Trackt<strong>in</strong>sky <strong>and</strong> Lowengart (2007) concentrate more on <strong>in</strong>corporat<strong>in</strong>g <strong>the</strong> e-<br />

commerce dimension of products’ attributes. The latter even <strong>in</strong>cludes <strong>the</strong> “hedonic” versus<br />

“utilitarian” dimension <strong>in</strong>to <strong>the</strong> model, creat<strong>in</strong>g a bridge between <strong>the</strong> product attributes <strong>and</strong><br />

<strong>the</strong> customer. While <strong>the</strong> models on <strong>the</strong> right h<strong>and</strong> side can be used for any type of distribution<br />

channel, <strong>the</strong> e-commerce specific models try to <strong>in</strong>corporate <strong>the</strong> specific attributes that <strong>the</strong> web<br />

presents, attributes which can be considered a bless<strong>in</strong>g or a pitfall, should <strong>the</strong> retailer not take<br />

<strong>the</strong>m <strong>in</strong>to consideration when develop<strong>in</strong>g <strong>the</strong> market<strong>in</strong>g strategy for <strong>the</strong> <strong>in</strong>dividual product or<br />

product class.<br />

A st<strong>and</strong>ardized, unified model would have to be positioned <strong>in</strong> <strong>the</strong> middle, at <strong>the</strong><br />

<strong>in</strong>tersection of <strong>the</strong> “scope” <strong>and</strong> “distribution channel specificity” areas. For a general,<br />

uniform, company wide product classification, us<strong>in</strong>g a model which is situated to <strong>the</strong> far left<br />

or <strong>the</strong> far right would pose a certa<strong>in</strong> danger – unless <strong>the</strong> company only <strong>in</strong>tends to be active <strong>in</strong><br />

one particular distribution channel, ei<strong>the</strong>r <strong>the</strong> <strong>in</strong>ternet or <strong>the</strong> traditional physical store. Last but<br />

not least, <strong>the</strong> retailer should never forget <strong>the</strong> consumer when categoriz<strong>in</strong>g its products. Even if<br />

future research should develop <strong>and</strong> implement a st<strong>and</strong>ardized classification model, retailers<br />

must not forget that <strong>the</strong> model would serve to better reach out to <strong>the</strong> customer, to better<br />

respond to his/her requirements <strong>and</strong> to facilitate his/her underst<strong>and</strong><strong>in</strong>g <strong>and</strong> to create that<br />

last<strong>in</strong>g bond between buyer <strong>and</strong> seller, also known as br<strong>and</strong> loyalty.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

CONCLUSIONS AND IMPLICATIONS<br />

The conducted literature research has revealed that <strong>the</strong>re have been many articles<br />

publish<strong>in</strong>g f<strong>in</strong>d<strong>in</strong>gs which concentrate more on <strong>the</strong> consumer <strong>and</strong> his shopp<strong>in</strong>g behaviour <strong>in</strong><br />

both off- <strong>and</strong> onl<strong>in</strong>e shopp<strong>in</strong>g environments <strong>and</strong> less which analyze <strong>the</strong> product itself <strong>and</strong> its<br />

behaviour <strong>in</strong> <strong>the</strong> e-commerce medium, although <strong>the</strong> perspective shift has started.<br />

The hopes for <strong>the</strong> Internet to replace <strong>the</strong> traditional stores with <strong>the</strong> rise of e-commerce<br />

have been high. Experience has shown however, that e-retail<strong>in</strong>g should not be regarded as a<br />

complete substitute for <strong>the</strong> physical store, but as a complement, support<strong>in</strong>g <strong>the</strong> firms’ sales.<br />

Therefore, <strong>the</strong> marketers should cease th<strong>in</strong>k<strong>in</strong>g of e-commerce as <strong>the</strong> new <strong>and</strong> only way of<br />

do<strong>in</strong>g bus<strong>in</strong>ess, or f<strong>in</strong>d<strong>in</strong>g way to replace <strong>the</strong> physical stores altoge<strong>the</strong>r. Instead <strong>the</strong>y should<br />

look for synergies between on- <strong>and</strong> offl<strong>in</strong>e shops, for efficiencies <strong>in</strong> deliver<strong>in</strong>g or serv<strong>in</strong>g <strong>the</strong><br />

customer base, for methods of grow<strong>in</strong>g that base <strong>and</strong> for ways <strong>in</strong> which <strong>the</strong> Internet would not<br />

replace <strong>the</strong> traditional market<strong>in</strong>g, but would help susta<strong>in</strong> <strong>the</strong> current bus<strong>in</strong>ess model. And <strong>the</strong><br />

<strong>in</strong>strument to achieve all this is a sound market<strong>in</strong>g strategy <strong>in</strong>corporat<strong>in</strong>g all <strong>the</strong> elements of a<br />

successful market<strong>in</strong>g mix.<br />

On <strong>the</strong> positive side, <strong>the</strong> current scientific research shows an <strong>in</strong>crease <strong>in</strong> <strong>the</strong> degree of<br />

granularity of <strong>the</strong> topics. If <strong>in</strong> <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> e-commerce era, researchers were more<br />

<strong>in</strong>terested <strong>in</strong> f<strong>in</strong>d<strong>in</strong>g out how e-commerce functions <strong>and</strong> impacts consumers as a whole, <strong>the</strong><br />

angle has shifted from a birds eye perspective to a more specific view, that of ei<strong>the</strong>r specific<br />

consumers’ cultures, countries or <strong>in</strong>dustries.<br />

What this paper revealed is that a st<strong>and</strong>ardized <strong>and</strong> unified product classification<br />

model is needed with clear directions of categoriz<strong>in</strong>g a product <strong>and</strong> <strong>in</strong>corporat<strong>in</strong>g those<br />

directions <strong>in</strong>to <strong>the</strong> market<strong>in</strong>g strategy. This <strong>in</strong> return will lead to determ<strong>in</strong><strong>in</strong>g <strong>the</strong> buy<strong>in</strong>g<br />

behavior for <strong>the</strong> different product types.<br />

In <strong>the</strong> traditional physical store products – belong<strong>in</strong>g or not to <strong>the</strong> same category –<br />

have <strong>the</strong> ability to transmit, un<strong>in</strong>fluenced by o<strong>the</strong>r factors, more or less <strong>the</strong> same messages. It<br />

is <strong>the</strong> advertis<strong>in</strong>g, <strong>the</strong> location of <strong>the</strong> store, <strong>the</strong> presentation, <strong>the</strong> competition which comes <strong>in</strong>to<br />

play to steal <strong>the</strong> show for a certa<strong>in</strong> br<strong>and</strong>. In <strong>the</strong> electronic commerce environment, however,<br />

all products start from <strong>the</strong> same po<strong>in</strong>t <strong>and</strong> what differentiates <strong>the</strong>m is on <strong>the</strong> one h<strong>and</strong> <strong>the</strong>ir<br />

onl<strong>in</strong>e sell<strong>in</strong>g suitability, <strong>the</strong> risk <strong>the</strong>ir purchase br<strong>in</strong>gs to <strong>the</strong> customer <strong>and</strong> <strong>the</strong> product type<br />

on <strong>the</strong> o<strong>the</strong>r. And it is this suitability, <strong>the</strong> product attributes <strong>and</strong> <strong>the</strong> product types which<br />

<strong>in</strong>fluence not only <strong>the</strong> distribution channel a retailer chooses, but it also dictates <strong>the</strong> overall<br />

market<strong>in</strong>g strategy. Therefore, <strong>the</strong> success of a product onl<strong>in</strong>e does not only depend on <strong>the</strong><br />

customer, but on <strong>the</strong> retailer as well, s<strong>in</strong>ce <strong>the</strong> customers perceive <strong>the</strong> image of <strong>the</strong> product<br />

that <strong>the</strong> retailer creates for <strong>the</strong>m with all <strong>the</strong> elements of <strong>the</strong> market<strong>in</strong>g mix. The researchers<br />

have been concentrat<strong>in</strong>g on <strong>the</strong> <strong>in</strong>dividual consumer <strong>and</strong> his/her shopp<strong>in</strong>g behaviour, be it onor<br />

offl<strong>in</strong>e. What needs to catch <strong>the</strong> researchers’ <strong>in</strong>terest <strong>in</strong> <strong>the</strong> buy<strong>in</strong>g behaviour for <strong>the</strong><br />

different product types. It is important for a firm to know how its consumers perceive a<br />

marketed product <strong>in</strong> order for <strong>the</strong> firm to choose <strong>the</strong> appropriate market<strong>in</strong>g channel.<br />

Failure to categorize products, on <strong>the</strong> one h<strong>and</strong>, can create frustration on both<br />

consumer <strong>and</strong> retailer side, <strong>and</strong> failure to assess how that particular category is be<strong>in</strong>g<br />

perceived by <strong>the</strong> consumer, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, can result <strong>in</strong> loss of market share or worse, <strong>in</strong><br />

loss of br<strong>and</strong> reputation.<br />

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19. Rohm, A.J., Swam<strong>in</strong>athan, V. 2004. A typology of onl<strong>in</strong>e shoppers based on shopp<strong>in</strong>g<br />

motivations. Journal of Bus<strong>in</strong>ess Research 57:748-757.<br />

20. Rosa, J. A., & Malter, A. J. 2003. E-(Embodied) Knowledge <strong>and</strong> E-Commerce<br />

Commerce: How Physiological Factors Affect Onl<strong>in</strong>e Sales of Experiential Products.<br />

Journal of Consumer Psychology 13 (1):63-73.<br />

21. Tan, S. J.1999. Strategies for reduc<strong>in</strong>g consumers’ risk aversion <strong>in</strong> Internet shopp<strong>in</strong>g.<br />

Journal of Consumer Market<strong>in</strong>g 16 (2):163-180.<br />

22. Thirumalai, S., S<strong>in</strong>ha, K. K. 2005. Consumer satisfaction with order fulfillment <strong>in</strong><br />

retail supply cha<strong>in</strong>s: implactions of product type <strong>in</strong> electronic B2C transactions.<br />

Journal of Operations Management 23:291-303.<br />

23. Tract<strong>in</strong>sky, N., Lowengart, O. 2007. Web-Store Aes<strong>the</strong>tics <strong>in</strong> E-Retail<strong>in</strong>g: A<br />

Conceptual Framework <strong>and</strong> Some Theoretical Implications. Academy of Market<strong>in</strong>g<br />

Research Review 11(1):1-18.<br />

24. Vijayasarathy, L.R. 2003. Shopp<strong>in</strong>g Orientations, Product Types <strong>and</strong> Internet<br />

Shopp<strong>in</strong>g Intentions. Electronic Markets 13(1):67-79.<br />

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THE PRESENCE AND THE INFLUENCE OF THE FRENCH<br />

INVESTMENTS IN THE ROMANIAN ECONOMY<br />

Nistor Cornelia;<br />

University of Bucharest<br />

ABSTRACT<br />

In this paper will be highlighted <strong>and</strong> <strong>the</strong>oretical analyzed <strong>the</strong> ma<strong>in</strong> aspects concern<strong>in</strong>g<br />

<strong>the</strong> importance <strong>and</strong> <strong>the</strong> weight of <strong>the</strong> presence of <strong>the</strong> French enterprises <strong>in</strong> Romania, on <strong>the</strong><br />

Romanian market <strong>in</strong> general <strong>and</strong> also of <strong>the</strong> attractive elements of <strong>the</strong> Romanian bus<strong>in</strong>ess<br />

environment. Currently, it is considered that <strong>the</strong> most important opportunity for <strong>the</strong><br />

development of <strong>the</strong> Romanian economy are <strong>the</strong> small <strong>and</strong> medium enterprises. This process is<br />

facilitated by <strong>the</strong> fact that after EU accession, <strong>the</strong> legal framework was considered much<br />

safer than before by foreign <strong>in</strong>vestors, among which an important place is occupied by <strong>the</strong><br />

French enterprises. In 2009 <strong>the</strong>y were already registered <strong>in</strong> Romania more than 6.000 French<br />

enterprises, many of which operate as SMEs. French enterprises are present <strong>in</strong> all <strong>the</strong><br />

economic sectors <strong>and</strong> all <strong>the</strong> regions of <strong>the</strong> country <strong>and</strong> <strong>the</strong>y are market leaders <strong>in</strong> those<br />

sectors <strong>and</strong> regions or <strong>the</strong>y are on <strong>the</strong> second place. These enterprises have a grow<strong>in</strong>g share<br />

<strong>in</strong> <strong>the</strong> GDP <strong>and</strong> <strong>in</strong> Romania's total exports.<br />

Key words: French enterprise, <strong>in</strong>vestments, <strong>in</strong>dustry, automobile, energy.<br />

1. INTRODUCTION<br />

Before 1990, especially <strong>in</strong> <strong>the</strong> <strong>in</strong>dustry, <strong>in</strong> Romania were <strong>in</strong>volved <strong>in</strong> <strong>the</strong> production<br />

activity large enterprises, with many employees, who were great consumers of energy <strong>and</strong><br />

who used a less efficient capital. Thus, <strong>the</strong> grow<strong>in</strong>g costs, required, especially <strong>in</strong> last years<br />

before 1990, clos<strong>in</strong>g of several <strong>in</strong>dustrial enterprises, so that at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> n<strong>in</strong>th<br />

decade, <strong>in</strong> Romania were used only 70% of available production capacities. Production costs<br />

were very high <strong>and</strong> <strong>the</strong> profitability had a low level.<br />

France was one of <strong>the</strong> most important <strong>in</strong>vestors <strong>in</strong> Romania, even <strong>in</strong> <strong>the</strong> early 1990s,<br />

tak<strong>in</strong>g <strong>the</strong> third place among foreign <strong>in</strong>vestors, hav<strong>in</strong>g an amount of <strong>the</strong> <strong>in</strong>vestments <strong>in</strong> <strong>the</strong><br />

last years around some billions of euro or even more. The specific role of <strong>the</strong> French capital<br />

ma<strong>in</strong>ly s<strong>in</strong>ce 2000, will be reflected <strong>in</strong> <strong>the</strong> paper by <strong>the</strong> analysis of <strong>the</strong> presence of <strong>the</strong> French<br />

companies <strong>in</strong> <strong>the</strong> Romanian economic l<strong>and</strong>scape, most of whom are produc<strong>in</strong>g <strong>in</strong> key sectors<br />

of <strong>in</strong>dustry <strong>and</strong> services (cars, banks, <strong>in</strong>surance, telecommunications, telephone, distribution<br />

of products, pharmaceuticals, build<strong>in</strong>g materials, <strong>in</strong>frastructure, packag<strong>in</strong>g, food products)<br />

<strong>and</strong> by <strong>the</strong> fact that French enterprises <strong>in</strong> our country are provid<strong>in</strong>g employment at an<br />

important number of people. In addition, both Romania's imports from France <strong>and</strong> Romania's<br />

exports to France amounted to significant values, throughout <strong>the</strong> period after 1990. The ma<strong>in</strong><br />

goods imported <strong>in</strong> France from Romania are goods for consumption (ma<strong>in</strong>ly: cloth<strong>in</strong>g <strong>and</strong><br />

lea<strong>the</strong>r products, furniture) <strong>and</strong> also <strong>in</strong>termediate goods.<br />

In recent years, France wants to diversify <strong>the</strong> areas <strong>in</strong> which was <strong>in</strong>volved <strong>in</strong> <strong>the</strong><br />

Romanian economy, consider<strong>in</strong>g that one of <strong>the</strong> sectors with high potential here is <strong>the</strong> food.<br />

In <strong>the</strong> last two years none of <strong>the</strong> French companies has left <strong>the</strong> market. Instead, <strong>the</strong>y entered<br />

on <strong>the</strong> Romanian market nearly 100 new French enterprises, <strong>and</strong> <strong>in</strong> 2010, although <strong>the</strong>re was<br />

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a reduction with a third part of <strong>the</strong> number of companies explor<strong>in</strong>g <strong>the</strong> Romanian market, 50<br />

new companies wanted to enter on <strong>the</strong> Romanian market <strong>in</strong> <strong>the</strong> medical field, <strong>the</strong><br />

environmental field <strong>and</strong> <strong>the</strong> energy sector. The latest entrants are <strong>in</strong>clud<strong>in</strong>g famous companies<br />

like Bongra<strong>in</strong> who took Delaco <strong>and</strong> Axa.<br />

Accord<strong>in</strong>g to <strong>the</strong> estimations made by authorities from <strong>the</strong> two states for <strong>the</strong> near<br />

future, <strong>the</strong> new <strong>in</strong>terest areas for <strong>the</strong> French <strong>in</strong>vestors <strong>in</strong> our country are: health tourism, food<br />

<strong>in</strong>dustry, aerospace <strong>in</strong>dustry <strong>and</strong> scientific research.<br />

This paper aims to present also <strong>the</strong> restrictions faced by foreign companies <strong>in</strong><br />

Romania's territory, which are <strong>the</strong> bureaucracy <strong>and</strong> <strong>the</strong> slow progress of public adm<strong>in</strong>istration,<br />

which obstruct <strong>the</strong> communication between authorities <strong>and</strong> <strong>the</strong> private bus<strong>in</strong>ess environment<br />

(private sector owns 80% of <strong>the</strong> Romanian economy). Public authorities have significant<br />

difficulties <strong>in</strong> establish<strong>in</strong>g <strong>and</strong> <strong>in</strong> <strong>in</strong>itiat<strong>in</strong>g projects related to <strong>the</strong> <strong>in</strong>frastructure, to <strong>the</strong> rural<br />

development or to <strong>the</strong> implementation of EU rules about <strong>the</strong> environmental protection. These<br />

delays are noth<strong>in</strong>g but under-use of European funds.<br />

The attractive elements of <strong>the</strong> Romanian bus<strong>in</strong>ess environment, result<strong>in</strong>g from <strong>the</strong><br />

analysis of <strong>the</strong> available materials, are <strong>the</strong> fact that <strong>the</strong> <strong>in</strong>dustry has <strong>the</strong> best qualified<br />

personnel available, who can have an important contribution <strong>in</strong> <strong>the</strong> production process <strong>and</strong><br />

who can cause significant <strong>in</strong>creases of <strong>the</strong> added value. The production costs are relatively<br />

low <strong>and</strong>, <strong>in</strong> addition, <strong>the</strong> bank<strong>in</strong>g system is strong compared to o<strong>the</strong>rs from <strong>the</strong> Sou<strong>the</strong>ast<br />

Europe. EU <strong>in</strong>tegration may represent only a guarantee that future economic activity will<br />

evolve on an upward trend. At present, Romania is <strong>the</strong> second market after Pol<strong>and</strong> among <strong>the</strong><br />

countries of Central <strong>and</strong> Eastern Europe <strong>and</strong> <strong>the</strong> first country <strong>in</strong> Central Europe <strong>in</strong> terms of<br />

projects. Romania has 2 billion euros of structural <strong>and</strong> cohesion funds, o<strong>the</strong>r than those for<br />

rural development, which are designed to serve at <strong>the</strong> development of <strong>the</strong> <strong>in</strong>frastructure <strong>and</strong><br />

construction. It is also important that Romania is a Francophone country, which facilitates <strong>the</strong><br />

communication <strong>and</strong> is an important precondition for <strong>the</strong> expansion of <strong>the</strong> French bus<strong>in</strong>ess<br />

with<strong>in</strong> <strong>the</strong> country.<br />

2. LITERATURE REVIEW<br />

The French official Philippe Bo<strong>in</strong>, quoted by Rompres, highlighted <strong>the</strong> data from<br />

which results <strong>the</strong> <strong>in</strong>crease of <strong>the</strong> foreign trade between <strong>the</strong> two countries <strong>and</strong> he underl<strong>in</strong>ed<br />

<strong>the</strong> <strong>in</strong>tention to exp<strong>and</strong> <strong>the</strong> <strong>in</strong>vestments <strong>in</strong> Romania, <strong>in</strong> new areas of <strong>in</strong>terest, among which <strong>the</strong><br />

most important is <strong>the</strong> food <strong>in</strong>dustry.<br />

Patrick Gel<strong>in</strong>, president of BRD - Groupe Societe Generale <strong>and</strong> head of <strong>the</strong> Romanian<br />

section of French foreign trade advisers, demonstrated for Rompres, <strong>the</strong> importance of <strong>the</strong><br />

French <strong>in</strong>vestments <strong>and</strong> <strong>the</strong>ir contribution to <strong>the</strong> restructur<strong>in</strong>g process <strong>in</strong> areas of maximum<br />

importance to our national economy, as <strong>the</strong> automobiles, cement, mobile telephony,<br />

supermarkets. Accord<strong>in</strong>g to <strong>the</strong> documents issued by <strong>the</strong> Embassy of France <strong>in</strong> Romania, is<br />

underl<strong>in</strong>e <strong>and</strong> demonstrated by statistical data <strong>and</strong> economic <strong>in</strong>dicators, <strong>the</strong> important role of<br />

France as a trade partner for Romania, France be<strong>in</strong>g one of <strong>the</strong> first <strong>in</strong>vestors here, with a<br />

strong presence <strong>in</strong> <strong>the</strong> Romanian economy <strong>and</strong> with a significant contribution to <strong>the</strong><br />

diversification <strong>and</strong> to <strong>the</strong> dynamics of <strong>the</strong> Romanian market total dem<strong>and</strong>.<br />

In an article on HotNews.ro published by Ioana Morovan she shows that, although <strong>the</strong><br />

effects of <strong>the</strong> economic crisis is <strong>in</strong>creas<strong>in</strong>gly felt <strong>in</strong> both countries, by <strong>the</strong> end of 2010, a total<br />

of 50 new French companies prospected <strong>the</strong> potential market for <strong>in</strong>vestment <strong>in</strong> Romania,<br />

accord<strong>in</strong>g to <strong>the</strong> declarations of <strong>the</strong> representatives of <strong>the</strong> French Chamber of Commerce <strong>and</strong><br />

Industry from Romania. It is po<strong>in</strong>ted out that <strong>the</strong> <strong>in</strong>frastructure problem can be a real<br />

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impediment to <strong>the</strong> entry of some new French <strong>in</strong>vestors, who may prefer o<strong>the</strong>r countries such<br />

as Serbia, which are most promis<strong>in</strong>g <strong>in</strong> terms of highway projects, accord<strong>in</strong>g to Bruno Roche<br />

president of <strong>the</strong> Chamber <strong>and</strong> general manager of Veolia Romania. He said, at <strong>the</strong> request of<br />

HotNews.ro, that recent fiscal policies adopted after <strong>the</strong> agreement with <strong>the</strong> IMF were not<br />

particularly affected <strong>the</strong> French companies, ra<strong>the</strong>r hav<strong>in</strong>g a neutral effect.<br />

3. PAPER CONTENT<br />

The important role that it has <strong>the</strong> French capital especially s<strong>in</strong>ce 2000, is shown by <strong>the</strong><br />

fact that most French enterprises are operat<strong>in</strong>g <strong>in</strong> key sectors of <strong>in</strong>dustry <strong>and</strong> services<br />

(automobiles, banks, <strong>in</strong>surance, telecommunications, telephone, distribution of products,<br />

pharmaceuticals, construction materials, <strong>in</strong>frastructure, packag<strong>in</strong>g, food products) <strong>and</strong> by<br />

engag<strong>in</strong>g a significant part of <strong>the</strong> total available active population. Romania's imports from<br />

France <strong>and</strong> Romania's exports to France amounted to significant values throughout <strong>the</strong> period<br />

after 1990. The ma<strong>in</strong> goods imported from France <strong>in</strong> Romania are: goods for consumption<br />

(cloth<strong>in</strong>g <strong>and</strong> lea<strong>the</strong>r products, furniture) <strong>and</strong> <strong>in</strong>termediate goods.<br />

In recent years, France wants to diversify <strong>the</strong> areas <strong>in</strong> which was <strong>in</strong>volved <strong>in</strong> <strong>the</strong><br />

Romanian economy, consider<strong>in</strong>g that one of <strong>the</strong> sectors with most potential is <strong>the</strong> food<br />

<strong>in</strong>dustry. Dur<strong>in</strong>g 2010, although <strong>the</strong>re was a significant reduction of <strong>the</strong> number of companies<br />

explor<strong>in</strong>g <strong>the</strong> Romanian market, 50 new French companies want<strong>in</strong>g to enter on <strong>the</strong> Romanian<br />

market <strong>in</strong> health care field, environmental protection field, energy <strong>and</strong> <strong>in</strong>surances.<br />

The resumption of growth <strong>in</strong> <strong>the</strong> Romanian <strong>in</strong>dustry after <strong>the</strong> economic crisis has<br />

made s<strong>in</strong>ce 2010, when <strong>the</strong> average growth of <strong>the</strong> production was about 6%. One of <strong>the</strong><br />

factors that have fostered this development was <strong>the</strong> fact that many of <strong>the</strong> <strong>in</strong>vestors benefited<br />

of high quality labor <strong>and</strong> were will<strong>in</strong>g to devote a significant proportion of disposable <strong>in</strong>come<br />

to modernize <strong>the</strong> elements of fixed capital, especially production equipments. The <strong>in</strong>crease<br />

was made irregular <strong>in</strong> different branches. The most important rhythms were correspond<strong>in</strong>g to<br />

<strong>the</strong> <strong>in</strong>dustry of electricity <strong>and</strong> gas <strong>and</strong> to <strong>the</strong> manufactured products, which were developed<br />

especially on electrical equipment, vehicles <strong>and</strong> metal products. Even if <strong>the</strong> <strong>in</strong>itial<br />

contributions of <strong>the</strong> French <strong>in</strong>vestors were ma<strong>in</strong>ly directed on restructur<strong>in</strong>g <strong>the</strong> economic<br />

activity <strong>in</strong> <strong>the</strong> field of <strong>the</strong> automobiles <strong>and</strong> cement, after that <strong>the</strong> French <strong>in</strong>vestors were<br />

<strong>in</strong>volved <strong>in</strong> most <strong>in</strong>dustrial sectors <strong>and</strong> branches of our national economy.<br />

An important aspect achieved <strong>in</strong> <strong>the</strong> last years was <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g of <strong>the</strong> productivity,<br />

especially visible <strong>in</strong> metallurgy, ma<strong>in</strong>ly by <strong>in</strong>troduc<strong>in</strong>g <strong>in</strong> <strong>the</strong> production activity some more<br />

new <strong>and</strong> efficient equipments. Thus <strong>the</strong> metallurgy contributed by approximately 7% of total<br />

exports of Romania <strong>in</strong> 2009. In <strong>the</strong> best sub-branches such as steel, <strong>the</strong> growth of <strong>the</strong> fixed<br />

capital productivity has contributed at <strong>the</strong> reduction of <strong>the</strong> number of employees. Compared<br />

to 2000, <strong>the</strong> productivity has doubled, which meant that <strong>in</strong> this sub-branch were not felt very<br />

strongly <strong>the</strong> effects of <strong>the</strong> economic crisis. The ma<strong>in</strong> problem consisted <strong>in</strong> clos<strong>in</strong>g a major<br />

part of <strong>the</strong> Romanian enterprises <strong>in</strong> <strong>the</strong> foundry. The negative balance sheet of <strong>the</strong> trade<br />

balance for <strong>the</strong> Romanian steel <strong>and</strong> metallurgical <strong>in</strong>dustry <strong>in</strong> recent years is caused by <strong>the</strong> fact<br />

that <strong>the</strong> production of <strong>the</strong> local enterprises is not sufficient to satisfy <strong>the</strong> <strong>in</strong>ternal market.<br />

Among <strong>the</strong> French enterprises that are operat<strong>in</strong>g <strong>in</strong> this field we can note, <strong>in</strong> function of <strong>the</strong><br />

share of <strong>the</strong> <strong>in</strong>vestments, <strong>the</strong> company Mittal - Arcelor, who bought <strong>the</strong> state’s enterprise<br />

Sidex.<br />

Ano<strong>the</strong>r important sub-branch of <strong>the</strong> Romanian <strong>in</strong>dustry is <strong>the</strong> automobile <strong>in</strong>dustry,<br />

which employ about 1.3% of <strong>the</strong> total employed population <strong>and</strong> which produce about 10% of<br />

GDP. Between 2000 -2010 <strong>the</strong> productivity grew about 3 times <strong>and</strong> <strong>the</strong> production grew<br />

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about 2 times. In 2007, Romania's EU accession has as an effect an unprecedented<br />

development <strong>in</strong> this area. The domestic car sales <strong>in</strong>creased with 23% towards <strong>the</strong> previous<br />

year. Because of <strong>the</strong> economic crisis, even <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g year <strong>the</strong>re were slight decreases,<br />

followed by a drop to almost half of domestic sales <strong>in</strong> 2009. Currently, <strong>the</strong> enterprises can<br />

operate at full capacity due to <strong>the</strong> fact that <strong>the</strong> exports have risen significantly, ma<strong>in</strong>ly as a<br />

result of <strong>the</strong> European program to retire. In <strong>the</strong> cars field, <strong>the</strong> largest foreign French enterprise<br />

is Renault, which is present on <strong>the</strong> Romanian market through <strong>the</strong> takeover of Dacia Pitesti <strong>in</strong><br />

1999. The target proposed by <strong>the</strong> French enterprise was <strong>the</strong> production of a low-cost car,<br />

allow<strong>in</strong>g a reasonable price for Romanian buyers, but also for foreign buyers, less than 10.000<br />

euros. An example is <strong>the</strong> car Dacia Logan, which was designed to be sold <strong>in</strong> Eastern Europe<br />

<strong>and</strong> Third World countries, but it had an unexpected success also on Western European<br />

markets, as well as <strong>the</strong> newest car, SUV Duster. The most important centers of Renault <strong>in</strong><br />

Romania are <strong>in</strong> Mioveni, Bucharest <strong>and</strong> Titu. In September 2010, Renault has opened next to<br />

<strong>the</strong> factory, <strong>the</strong> biggest center for spare parts, which will serve both Romania <strong>and</strong> o<strong>the</strong>r<br />

countries. The direct <strong>in</strong>vestment of Renault enterprise <strong>in</strong> Romania amounts to significant<br />

sums <strong>and</strong>, however, <strong>the</strong> enterprise wants to <strong>in</strong>crease <strong>the</strong> <strong>in</strong>vestment <strong>in</strong> <strong>the</strong> near future. The<br />

amount of exports made by this enterprise is plac<strong>in</strong>g it among <strong>the</strong> first exporters. Its<br />

production was almost entirely made for export. Its ma<strong>in</strong> competitor is <strong>the</strong> Ford enterprise,<br />

which produces at Craiova a new car, but its production is lower than Renault’s <strong>and</strong> its export<br />

targets particular areas of Central <strong>and</strong> Eastern Europe. The equipment used for <strong>the</strong> production<br />

of <strong>the</strong> cars is largely imported, ma<strong>in</strong>ly from Germany <strong>and</strong> France, from <strong>the</strong> enterprises: Valeo,<br />

Michel<strong>in</strong>, SNR, Piroux Industries, Auto Chassis International.<br />

Ano<strong>the</strong>r important company is Michel<strong>in</strong> enterprise, <strong>the</strong> largest tire manufacturer <strong>in</strong> <strong>the</strong><br />

world, hold<strong>in</strong>g about 20% of <strong>the</strong> market. The company produces all k<strong>in</strong>ds of tires, from<br />

bicycles <strong>and</strong> cars to airplanes. Michel<strong>in</strong> offers assistance <strong>and</strong> support services, is also <strong>the</strong><br />

creator of <strong>the</strong> site viamichel<strong>in</strong>.com, it publishes guides, maps <strong>and</strong> road atlases. Michel<strong>in</strong> is<br />

operat<strong>in</strong>g <strong>in</strong> Romania s<strong>in</strong>ce 2001 <strong>and</strong> produces tires for cars, vans <strong>and</strong> trucks. Initially, <strong>the</strong><br />

enterprise has paid a special attention to <strong>the</strong> modernization of <strong>the</strong> capital <strong>and</strong> to <strong>the</strong> personnel<br />

tra<strong>in</strong><strong>in</strong>g, which resulted <strong>in</strong> 3 time growth of <strong>the</strong> labor productivity. Its ma<strong>in</strong> centers are <strong>in</strong><br />

Floresti (Prahova) <strong>and</strong> Zalau. Its production is distributed by both <strong>in</strong>ternal <strong>and</strong> foreign<br />

markets. Staff reductions were made only among people who worked <strong>in</strong> outsourced activities<br />

(canteens, sanitation). In 2008, <strong>the</strong> company had a share about a third part of <strong>the</strong> Romanian<br />

tire market. The ma<strong>in</strong> competitors are <strong>the</strong> companies Cont<strong>in</strong>ental from Sibiu <strong>and</strong> Pirelli from<br />

Slat<strong>in</strong>a.<br />

The extraction <strong>in</strong>dustry is one of <strong>the</strong> traditional sub-branches of <strong>the</strong> Romanian<br />

<strong>in</strong>dustry, <strong>and</strong> it held lead<strong>in</strong>g positions worldwide <strong>in</strong> <strong>the</strong> n<strong>in</strong>eteenth <strong>and</strong> twentieth centuries,<br />

especially before <strong>the</strong> First World War.<br />

In 1857, Romania obta<strong>in</strong>ed <strong>the</strong> first place <strong>in</strong> <strong>the</strong> world for <strong>the</strong> oil extraction <strong>and</strong><br />

production. Currently, <strong>the</strong> share of <strong>the</strong> oil used for <strong>the</strong> consumption is 26%. The development<br />

of this sub-branch was favored by <strong>the</strong> country's natural resources <strong>and</strong> <strong>the</strong> fact that Romania<br />

has always had efficient ref<strong>in</strong>eries <strong>and</strong> an adequate <strong>in</strong>frastructure for its transportation. Until<br />

1970, Romania was a major oil exporter, after turn<strong>in</strong>g <strong>in</strong>to a ma<strong>in</strong> oil importer. This trend is<br />

verified <strong>in</strong> <strong>the</strong> present also for <strong>the</strong> natural gas. Especially <strong>in</strong> <strong>the</strong> last decade, <strong>in</strong> this sector were<br />

many changes, <strong>the</strong> foreign capital had massively entered on <strong>the</strong> marked favored by <strong>the</strong><br />

restructur<strong>in</strong>g, <strong>the</strong> liberalization <strong>and</strong> <strong>the</strong> privatization of oil <strong>and</strong> gas sector, along with chang<strong>in</strong>g<br />

<strong>the</strong> legal framework, once with <strong>the</strong> <strong>in</strong>tegration of Romania <strong>in</strong> <strong>the</strong> EU on <strong>the</strong> 1 th of January<br />

2007. The Government has developed a strategy on <strong>the</strong> competitiveness of <strong>the</strong> energy sector<br />

<strong>and</strong> on <strong>the</strong> energetic security of <strong>the</strong> country dur<strong>in</strong>g 2007 - 2020, aim<strong>in</strong>g to limit <strong>the</strong><br />

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dependence on o<strong>the</strong>r countries, so that production doesn’t have to reduce. Oil is now <strong>the</strong><br />

second country's primary energy source, account<strong>in</strong>g for almost a third part of <strong>the</strong> total energy<br />

consumption. Currently, almost a half of <strong>the</strong> national oil consumption comes from <strong>the</strong> <strong>in</strong>ternal<br />

production <strong>and</strong> Romania has <strong>the</strong> highest ref<strong>in</strong>ement capacity <strong>in</strong> Central <strong>and</strong> Sou<strong>the</strong>astern<br />

Europe.<br />

Currently, <strong>the</strong> most important primary energy source is <strong>the</strong> natural gas, which is used<br />

for <strong>the</strong> consumption <strong>in</strong> a share nearly 50%. For <strong>the</strong> future years is provided a reduction of <strong>the</strong><br />

production. In this area, <strong>the</strong> participation of <strong>the</strong> French <strong>in</strong>vestors is reflected s<strong>in</strong>ce 2006, by<br />

<strong>the</strong> presence of <strong>the</strong> enterprise Gaz de France, which took over Distrigaz Sud, result<strong>in</strong>g GDF -<br />

SUEZ. In <strong>the</strong> last years, more than a half of <strong>the</strong> total gas consumption was based on local<br />

resources, <strong>and</strong> <strong>the</strong> rest was imported. The largest domestic producers are Romgaz <strong>and</strong> Petrom,<br />

which are mak<strong>in</strong>g toge<strong>the</strong>r almost a half of <strong>the</strong> total <strong>in</strong>ternal production. The imports are<br />

com<strong>in</strong>g <strong>in</strong> totality from <strong>the</strong> Russian Federation <strong>and</strong> <strong>the</strong> major import<strong>in</strong>g companies are: Gaz<br />

de France Suez Energy Roumanie WIEE Romania (subsidiary of a Swiss company), E.ON<br />

Gas Romania <strong>and</strong> Interagro. Gaz de France Suez Roumanie became one of <strong>the</strong> largest gas<br />

storage operators <strong>in</strong> Romania, with Romgaz. Gas transport is made by <strong>the</strong> enterprise Transgaz<br />

that has an extensive pipel<strong>in</strong>e network <strong>and</strong> will <strong>in</strong>vest a large amount of money <strong>in</strong> <strong>the</strong> next<br />

two years <strong>in</strong> order to repair <strong>and</strong> to upgrade <strong>the</strong> pipel<strong>in</strong>e network <strong>and</strong> <strong>the</strong> connection po<strong>in</strong>ts,<br />

extend<strong>in</strong>g <strong>the</strong> national grid.<br />

Coal production hasn’t risen significantly <strong>in</strong> <strong>the</strong> last decade, but <strong>the</strong>re were made<br />

significant ga<strong>in</strong>s <strong>in</strong> <strong>the</strong> field of productivity, lead<strong>in</strong>g to <strong>in</strong>crease <strong>the</strong> number of employees.<br />

Currently, here <strong>the</strong>re are about 0.7% of <strong>the</strong> total employed persons from <strong>the</strong> national economy<br />

<strong>and</strong> is considered to become <strong>the</strong> first country's primary energy source <strong>in</strong> <strong>the</strong> future.<br />

In <strong>the</strong> field of water resources, we can note <strong>the</strong> presence of <strong>the</strong> French enterprise Veolia,<br />

whose direct <strong>in</strong>vestments have a significant share <strong>in</strong> <strong>the</strong> total. The company is <strong>the</strong> largest<br />

service provider <strong>in</strong> this field worldwide. The enterprise is operat<strong>in</strong>g <strong>in</strong> 66 countries from all<br />

cont<strong>in</strong>ents. It has started its activity <strong>in</strong> Romania <strong>in</strong> 2000, with <strong>the</strong> first concession of water<br />

<strong>and</strong> sewerage services <strong>in</strong> Bucharest <strong>and</strong> Ploiesti. The enterprise manages <strong>the</strong> production <strong>and</strong><br />

distribution service for dr<strong>in</strong>k<strong>in</strong>g water, sewage disposal <strong>and</strong> pluvial water <strong>and</strong> <strong>the</strong> municipal<br />

water treatment. The quality of its services has <strong>in</strong>creased by apply<strong>in</strong>g a preventive<br />

ma<strong>in</strong>tenance program, through acquisitions <strong>and</strong> modern facilities <strong>in</strong> sewerage <strong>and</strong> water<br />

supply, advanced technical support.<br />

Shipbuild<strong>in</strong>g companies belong almost entirely to foreign capital, except <strong>the</strong> shipyard<br />

from Constanta. 5 ships were produced <strong>in</strong> 2009, <strong>and</strong> orders are decreas<strong>in</strong>g.<br />

The production of aircraft exists <strong>in</strong> Romania for almost a century, but now is <strong>in</strong> a period of<br />

restructur<strong>in</strong>g. They produce <strong>and</strong> repair all types of aircraft <strong>and</strong> parts or components are built<br />

for any type of aircraft, military or civilian. Currently <strong>the</strong> most important foreign partners are<br />

<strong>the</strong> companies Airbus <strong>and</strong> Boe<strong>in</strong>g<br />

The Romanian petrochemical <strong>in</strong>dustry is characterized by <strong>the</strong> production of syn<strong>the</strong>tic<br />

rubber, plastics <strong>and</strong> syn<strong>the</strong>tic fibers. The production of plastics was particularly driven,<br />

especially s<strong>in</strong>ce 2007, by <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g number of Romanian <strong>and</strong> foreign enterprises <strong>in</strong><br />

various fields, which have quantitative <strong>and</strong> qualitative <strong>in</strong>creased <strong>the</strong> dem<strong>and</strong> for <strong>the</strong>se<br />

products. The branches that have affected <strong>the</strong> production <strong>in</strong> this area by reduc<strong>in</strong>g its own<br />

production are ma<strong>in</strong>ly from <strong>the</strong> fields of construction <strong>and</strong> food <strong>in</strong>dustry. National enterprises<br />

<strong>in</strong> this field have a share of 25% of <strong>the</strong> total production, <strong>the</strong> rest be<strong>in</strong>g provided by imports.<br />

European rules have required <strong>the</strong> compliance with <strong>the</strong> quality st<strong>and</strong>ards for food goods,<br />

lead<strong>in</strong>g to an <strong>in</strong>crease of <strong>the</strong> dem<strong>and</strong> for plastics. Ano<strong>the</strong>r important dest<strong>in</strong>ation was a request<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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from automobile manufacturers, ma<strong>in</strong>ly Dacia-Renault <strong>and</strong> Ford. In <strong>the</strong> packag<strong>in</strong>g, st<strong>and</strong>s out<br />

on <strong>the</strong> Romanian market <strong>the</strong> French company Rossman.<br />

The sub-branch of construction materials, which also occupied an important place <strong>in</strong><br />

<strong>the</strong> economic history of <strong>the</strong> country, faced <strong>in</strong> <strong>the</strong> last years an annual reduction with an<br />

average about 30%, ma<strong>in</strong>ly due to <strong>the</strong> reduction of <strong>the</strong> <strong>in</strong>ternal <strong>in</strong>vestments. The most<br />

important uses of <strong>the</strong>se products are <strong>in</strong>frastructure works, dra<strong>in</strong>s <strong>and</strong> rehabilitations of<br />

build<strong>in</strong>gs. The most important French enterprises are Lafarge <strong>and</strong> Sa<strong>in</strong>t Goba<strong>in</strong>, which<br />

<strong>in</strong>vested heavily on <strong>the</strong> Romanian market <strong>and</strong> have announced that <strong>the</strong>y will <strong>in</strong>crease <strong>the</strong> total<br />

amount of <strong>in</strong>vestments <strong>in</strong> order to improve its position on <strong>the</strong> market. Lafarge is a<br />

representative of <strong>the</strong> company with <strong>the</strong> same name <strong>in</strong> France, founded <strong>in</strong> 1883, which<br />

currently is <strong>the</strong> largest cement producer <strong>in</strong> <strong>the</strong> world. It6 entered on <strong>the</strong> Romanian market <strong>in</strong><br />

1997, by acquir<strong>in</strong>g a local producer. Currently it has three offices <strong>in</strong> Medgidia (Constanta),<br />

Hoghiz (Brasov) <strong>and</strong> Târgu Jiu (Gorj). Lafarge Romania produces also aggregates, concrete<br />

<strong>and</strong> plasterboard, b<strong>in</strong>ders, plaster <strong>and</strong> accessories. In <strong>the</strong> field of plaster boards <strong>and</strong> associate<br />

products, Lafarge holds about one fifth of <strong>the</strong> market <strong>and</strong> most products are made for <strong>the</strong><br />

<strong>in</strong>ternal market. The French group Sa<strong>in</strong>t Goba<strong>in</strong>, founded <strong>in</strong> 1665, is today one of <strong>the</strong> largest<br />

companies worldwide <strong>in</strong> construction <strong>and</strong> build<strong>in</strong>g materials <strong>and</strong> it is present <strong>in</strong> over 59<br />

countries. In Romania, <strong>the</strong> enterprise has several offices: <strong>in</strong> Calarasi for <strong>the</strong> glass production,<br />

<strong>in</strong> Ploiesti for glass wool, <strong>in</strong> Turda for plasterboard <strong>and</strong> mortar, <strong>in</strong> Satu Mare for pipes <strong>and</strong><br />

cast iron materials <strong>and</strong> <strong>in</strong> Braşov for <strong>the</strong> products used <strong>in</strong> <strong>the</strong> wood <strong>in</strong>dustry.<br />

The electricity <strong>in</strong>dustry is an area that has made major restructur<strong>in</strong>g after 2000,<br />

through restructur<strong>in</strong>g <strong>and</strong> liberalization of electricity sector <strong>and</strong> through chang<strong>in</strong>g <strong>the</strong> legal<br />

framework even before Romania's EU <strong>in</strong>tegration, which has attracted a lot of funds from<br />

foreign capital. With<strong>in</strong> companies <strong>in</strong> this sector, <strong>the</strong> state still holds a significant part. One of<br />

<strong>the</strong> ma<strong>in</strong> measures conta<strong>in</strong>ed <strong>in</strong> <strong>the</strong> energy strategy adopted by government for <strong>the</strong> period<br />

2007 - 2020 is regroup<strong>in</strong>g energy producers <strong>in</strong> two strong <strong>and</strong> efficient companies, able to<br />

become leaders <strong>in</strong> <strong>the</strong> regional market. These will be formed with both private <strong>and</strong> state<br />

capital <strong>and</strong> <strong>the</strong> state will be <strong>in</strong>volved <strong>in</strong> <strong>the</strong> modernization of <strong>the</strong> exist<strong>in</strong>g stations: from<br />

Galati, built with <strong>the</strong> contribution of <strong>the</strong> CEZ company, from Borzeşti built with <strong>the</strong><br />

contribution of <strong>the</strong> Electrabel Gaz de France company <strong>and</strong> from Braila built with <strong>the</strong><br />

contribution of <strong>the</strong> E.On/Enel company. In <strong>the</strong> medium term, <strong>the</strong> Romanian policy <strong>in</strong> this area<br />

is to grow <strong>the</strong> production of electricity <strong>and</strong> to reduce <strong>the</strong> dependence on <strong>the</strong> unique external<br />

supplier, <strong>the</strong> Russian Federation. The network for transport<strong>in</strong>g electricity is owned only by<br />

<strong>the</strong> Transelectrica enterprise, which is controlled by <strong>the</strong> state. One of <strong>the</strong> newest<br />

preoccupations <strong>in</strong> this area is <strong>the</strong> w<strong>in</strong>d <strong>and</strong> biomass energy, which will also <strong>in</strong>volve some<br />

European foreign enterprises.<br />

Besides <strong>the</strong> <strong>in</strong>dustry, o<strong>the</strong>r areas where we can notice <strong>the</strong> presence of <strong>the</strong> French<br />

companies are: <strong>in</strong>surance, telephone, banks, supermarkets, pharmaceutical products, medical<br />

products, food <strong>in</strong>dustry, hotels.<br />

The company AXA is a world-class representative of <strong>the</strong> f<strong>in</strong>ancial field of <strong>in</strong>surances.<br />

The Romanian market <strong>in</strong> this field is still develop<strong>in</strong>g, <strong>in</strong> all its segments <strong>and</strong> <strong>the</strong> population is<br />

under-<strong>in</strong>sured. The French company, hav<strong>in</strong>g a significant <strong><strong>in</strong>ternational</strong> experience, aims to<br />

br<strong>in</strong>g on <strong>the</strong> Romanian market quality products <strong>and</strong> services <strong>and</strong> to stimulate <strong>the</strong> competition<br />

among <strong>the</strong> local companies <strong>in</strong> that field.<br />

Groupama is an <strong>in</strong>surance company established <strong>in</strong> <strong>the</strong> late n<strong>in</strong>eteenth century by <strong>the</strong><br />

farm<strong>in</strong>g community. Until now it exp<strong>and</strong>ed <strong>and</strong> diversified <strong>the</strong> activity <strong>in</strong> 13 European<br />

countries. Insurance activities are br<strong>in</strong>g<strong>in</strong>g it about 30% of total <strong>in</strong>come. In Romania it<br />

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entered on <strong>the</strong> market <strong>in</strong> 2007 <strong>and</strong>, after several mergers, <strong>in</strong> 2010 it ranks third on <strong>the</strong><br />

<strong>in</strong>surance market. Its ma<strong>in</strong> competitors are <strong>the</strong> Vienna Insurance Group <strong>and</strong> Allianz.<br />

Orange Romania is a subsidiary company of <strong>the</strong> France Telecom, total<strong>in</strong>g over 163<br />

million users worldwide. Its activity is <strong>in</strong> <strong>the</strong> mobile telephony, with subsidiaries <strong>in</strong> most<br />

European countries, but also <strong>in</strong> Africa, Middle East <strong>and</strong> <strong>the</strong> Caribbean. In Romania, it had <strong>the</strong><br />

name Dialog until 2002. It is <strong>the</strong> largest company of its k<strong>in</strong>d <strong>in</strong> Romania, which is<br />

demonstrated by <strong>the</strong> fact that <strong>in</strong> 2006, it had a market share above 50%. Its great success is<br />

due to <strong>the</strong> cont<strong>in</strong>uous grow<strong>in</strong>g of <strong>the</strong> mobile phone dem<strong>and</strong> <strong>and</strong> to <strong>the</strong> high quality of <strong>the</strong><br />

network <strong>and</strong> services (<strong>in</strong>clud<strong>in</strong>g flexible <strong>and</strong> customizable telephone subscriptions <strong>and</strong> PrePay<br />

cards). In 2006, <strong>the</strong> new EDGE technology was extended to <strong>the</strong> national level <strong>and</strong> covers over<br />

20 from <strong>the</strong> major cities. In 2008, Orange Romania had 101 stores <strong>and</strong> over 35.000 sales<br />

po<strong>in</strong>ts of prepaid cards. It most important competitor is <strong>the</strong> company Vodafone, followed by<br />

<strong>the</strong> companies Cosmote <strong>and</strong> Zapp.<br />

Carrefour company is <strong>the</strong> largest European retailer <strong>and</strong> second <strong>in</strong> <strong>the</strong> world after Wal-<br />

Mart. It has divisions <strong>and</strong> subdivisions <strong>in</strong> 30 EU countries, South America, Africa <strong>and</strong> Asia.<br />

Its own br<strong>and</strong> products are becom<strong>in</strong>g more <strong>and</strong> more important from year to year. A number<br />

of famous Romanian companies <strong>in</strong> <strong>the</strong> fields of food or cosmetic products are produc<strong>in</strong>g<br />

under <strong>the</strong> Carrefour br<strong>and</strong>. In 2006, <strong>the</strong> sales made <strong>in</strong> <strong>the</strong> 7 stores <strong>in</strong>creased almost with 50%<br />

above <strong>the</strong> previous year <strong>and</strong> <strong>in</strong> 2007, <strong>the</strong> company already had 10 stores, <strong>in</strong>clud<strong>in</strong>g five <strong>in</strong> <strong>the</strong><br />

capital. In 2009, <strong>the</strong> number had risen to 22. Its major competitors are Auchan (<strong>the</strong> first<br />

hypermarket <strong>in</strong> Romania opened <strong>in</strong> 2006 <strong>and</strong> currently it has six hypermarkets <strong>and</strong> 4<br />

supermarkets), Cora (retailer that has <strong>in</strong> Romania 5 hypermarkets), Real <strong>and</strong> Kaufl<strong>and</strong>.<br />

BRD is a Romanian bank, owned by <strong>the</strong> French Group Societe Generale, which <strong>in</strong> 1998<br />

aquired 51% of shares. It is <strong>the</strong> second bank after BCR regard<strong>in</strong>g <strong>the</strong> assets <strong>and</strong> <strong>the</strong> market<br />

share. In 2009. it controlled 14 % of all <strong>the</strong> bank<strong>in</strong>g assets. After 1990, BRD has developed a<br />

series of new activities for <strong>in</strong>dividuals <strong>and</strong> corporates, ma<strong>in</strong>ly on three areas of expertise: as a<br />

commercial bank, as an operator on <strong>the</strong> capital market <strong>and</strong> as a bank for <strong>in</strong>vestments. In<br />

2001, was listed on <strong>the</strong> Bucharest Stock Exchange <strong>in</strong> <strong>the</strong> first category <strong>and</strong> it becomes soon<br />

one of <strong>the</strong> most traded companies. In 2004, Societe generale became <strong>the</strong> majority shareholder<br />

of BRD <strong>and</strong> <strong>in</strong> 2005 BRD Groupe Societe Generale had a market share over 30% from <strong>the</strong><br />

total.<br />

In <strong>the</strong> recent years, <strong>the</strong>re has been an <strong>in</strong>creas<strong>in</strong>g trend of <strong>the</strong> number of foreign<br />

companies that are created directly <strong>in</strong> Romania <strong>and</strong> <strong>the</strong> capital <strong>in</strong>volved <strong>in</strong> <strong>the</strong>ir production<br />

activity doesn’t come anymore from France. The vast majority are small companies that<br />

operate <strong>in</strong> <strong>the</strong> services sector (hotels, restaurants, tourism), but also major companies such as<br />

Plexirom (plastic mobiles), Arta Grafica (art pr<strong>in</strong>t), Meli-Melo (fancy jewels <strong>and</strong> accessories<br />

that meet <strong>the</strong> highest st<strong>and</strong>ards of quality <strong>and</strong> design) <strong>and</strong> Sanofi (pharmaceuticals). Sanofi is<br />

one of <strong>the</strong> largest mult<strong>in</strong>ational that produces <strong>and</strong> distributes pharmaceuticals. It is established<br />

<strong>in</strong> 2004, be<strong>in</strong>g <strong>the</strong> fourth largest drugs producer <strong>in</strong> <strong>the</strong> world. The company <strong>in</strong>vested heavily<br />

<strong>in</strong> <strong>the</strong> research <strong>and</strong> development activities, <strong>in</strong> production <strong>and</strong> advertis<strong>in</strong>g of its pharmaceutical<br />

products, cover<strong>in</strong>g seven of <strong>the</strong> most important <strong>the</strong>rapeutic areas.<br />

The new <strong>in</strong>vestments made <strong>in</strong> <strong>the</strong> recent years by <strong>the</strong> French companies <strong>in</strong> Romania<br />

have more <strong>and</strong> more different dest<strong>in</strong>ations from those that already exist (for example <strong>the</strong> glass<br />

factory Sa<strong>in</strong>t Goba<strong>in</strong> from Călăraşi <strong>and</strong> Lafarge cement enterprise <strong>in</strong> Bucharest). The LVMH<br />

company is <strong>the</strong> largest luxury goods company. It has about 60 sub-companies that are sell<strong>in</strong>g<br />

several products of <strong>the</strong> great firms like Vuiton, Dior, Gucci, Guerla<strong>in</strong>, Bulgari, Kenzo,<br />

Givenchy from <strong>the</strong> fields of cloth<strong>in</strong>g, perfumes, lea<strong>the</strong>r goods, jewels <strong>and</strong> luxury watches. It<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

was founded <strong>in</strong> 1987 by two producers of luxury dr<strong>in</strong>ks, champagne <strong>and</strong> cognac. The oldest<br />

br<strong>and</strong> of w<strong>in</strong>e sold by LVMH is Chateau d’Yquem which dates from 1593.<br />

O<strong>the</strong>r major French companies <strong>in</strong> Romania, recognized on <strong>the</strong> <strong><strong>in</strong>ternational</strong> market<br />

are: Alcatel <strong>in</strong> <strong>the</strong> field of telecommunications, Cora <strong>in</strong> <strong>the</strong> field of retail, Danone, Soufflet<br />

<strong>and</strong> Roquette <strong>in</strong> <strong>the</strong> field of agriculture <strong>and</strong> foods, Intermarche <strong>in</strong> <strong>the</strong> field of great retail, Mr<br />

Brico <strong>and</strong> Bricostore <strong>in</strong> <strong>the</strong> field of specialized distribution, Servier <strong>in</strong> <strong>the</strong> field of<br />

pharmaceutical distribution <strong>and</strong> Accor <strong>in</strong> <strong>the</strong> field of hotels.<br />

CONCLUSIONS AND IMPLICATIONS<br />

Investment growth should cover compulsory <strong>and</strong> permanent adaptation to <strong>the</strong><br />

market requirements, to <strong>the</strong> changes <strong>in</strong> <strong>the</strong> bus<strong>in</strong>ess activities structure, depend<strong>in</strong>g on <strong>the</strong><br />

system of needs, which requires a different allocation of <strong>the</strong> <strong>in</strong>puts on branches <strong>and</strong> subbranches.<br />

In addition, to ensure <strong>the</strong> efficiency of <strong>the</strong> <strong>in</strong>vestment, must be considered <strong>the</strong><br />

<strong>in</strong>crease of <strong>the</strong> quality of <strong>the</strong> <strong>in</strong>puts, <strong>in</strong>clud<strong>in</strong>g management, <strong>the</strong> cont<strong>in</strong>uous improvement of<br />

<strong>the</strong> methods of <strong>the</strong> organization <strong>and</strong> management of economic activities, <strong>the</strong> higher quality of<br />

<strong>the</strong> labour, which are essential prerequisites for a quantitative <strong>and</strong> a qualitative growth of <strong>the</strong><br />

production.<br />

France has always been one of <strong>the</strong> most important <strong>in</strong>vestors <strong>in</strong> Romania, always<br />

occupy<strong>in</strong>g a lead<strong>in</strong>g position among <strong>the</strong> foreign <strong>in</strong>vestors <strong>and</strong> contribut<strong>in</strong>g with significant<br />

sums to <strong>the</strong> total <strong>in</strong>vestment. Most of <strong>the</strong>se companies are operat<strong>in</strong>g <strong>in</strong> key sectors of <strong>in</strong>dustry<br />

<strong>and</strong> services <strong>and</strong> are us<strong>in</strong>g a large share of <strong>the</strong> total number of employees, help<strong>in</strong>g to reduce<br />

unemployment. In 2009, for example, French enterprises <strong>in</strong> Romania were us<strong>in</strong>g around 1 %<br />

of <strong>the</strong> total of people employed <strong>in</strong> Romania.<br />

In <strong>the</strong> recent years, France wants to diversify <strong>the</strong> areas <strong>in</strong> which was <strong>in</strong>volved <strong>in</strong><br />

<strong>the</strong> Romanian economy, consider<strong>in</strong>g that one of <strong>the</strong> sectors with most potential is <strong>the</strong> food<br />

<strong>in</strong>dustry. In <strong>the</strong> last two years, none of <strong>the</strong> French companies has left <strong>the</strong> market. Instead, <strong>the</strong>y<br />

came on <strong>the</strong> market nearly 100 new French companies <strong>and</strong> <strong>in</strong> 2010, although <strong>the</strong>re was a<br />

reduction by a third part of <strong>the</strong> number of <strong>the</strong> companies explor<strong>in</strong>g <strong>the</strong> Romanian market, 50<br />

new French companies wanted to enter on <strong>the</strong> Romanian market <strong>in</strong> <strong>the</strong> medical field,<br />

environmental protection, energy, thus contribut<strong>in</strong>g to <strong>the</strong> development of poor sectors of our<br />

national economy.<br />

Dur<strong>in</strong>g a subsequent research, it may determ<strong>in</strong>e, us<strong>in</strong>g statistical analyz<strong>in</strong>g<br />

methods, how <strong>the</strong> amount of <strong>the</strong> foreign <strong>in</strong>vestments <strong>in</strong> Romania exercises its <strong>in</strong>fluence on <strong>the</strong><br />

global <strong>in</strong>vestment situation, <strong>in</strong> <strong>the</strong> whole economy <strong>and</strong> <strong>in</strong> its most important branches. It will<br />

be possible also to calculate <strong>the</strong> structure <strong>in</strong>dicators, <strong>in</strong>tensity <strong>in</strong>dicators <strong>and</strong> dynamics<br />

<strong>in</strong>dicators that can highlight <strong>the</strong> way <strong>in</strong> which <strong>the</strong> <strong>in</strong>crease of <strong>the</strong> foreign <strong>in</strong>vestments <strong>in</strong><br />

Romania, especially <strong>the</strong> French, improves <strong>the</strong> satisfaction of <strong>the</strong> dem<strong>and</strong> on <strong>the</strong> <strong>in</strong>ternal<br />

market <strong>and</strong> also <strong>the</strong> balance sheet of <strong>the</strong> foreign trade operations.<br />

349


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

REFERENCES<br />

1. Viorel Cornescu, Ion Bucur, Cătăl<strong>in</strong>a Bonciu, Magdalena Iordache-Platis, Cornelia<br />

Nistor, Răzvan Papuc, Introduction <strong>in</strong> Economics, ACTAMI Publish<strong>in</strong>g House,<br />

Bucharest, 1997<br />

2. Gheorghe Creţoiu, Viorel Cornescu, Ion Bucur, Economics, second edition, C.H. Beck<br />

Publish<strong>in</strong>g House, Bucharest, 2008<br />

3. Cornelia Nistor, The transition <strong>in</strong> Romania. The model<strong>in</strong>g of <strong>the</strong> economic<br />

equillibrium”, Military Publish<strong>in</strong>g House, Bucharest, 2004<br />

4. http://www.wall-street.ro/articol/Economie/16251/html<br />

5. http://www.google.ro/&hl=ro&gbv=2&rlz=1W1SKPB_enRO351&gs_l=hp.3...26625.2<br />

6625.0.27484.1.1.0.0.0.0.281.281.2- http://www.google.ro/.&aq=f&aqi=&aql<br />

6. http://www.mediafax.ro/economic/-7226789/<br />

7. http://www.ambafrance-ro.org/<strong>in</strong>dex.php/ro_RO/dossiers/les-relations-economiques-etcommerciales<br />

8. http://www.ziare.com/articole/licitatie+autostrada+cernavoda+medgidia<br />

9. http://ziarero.antena3.ro/articol.php?id=1241474844<br />

10. http://stiri.acasa.ro/f<strong>in</strong>anciar-142/noutati-198/criza-aduce-<strong>in</strong>vestitorii-francezi-<strong>in</strong>romania-datorita-costurilor-mici-42647.html<br />

11. http://www.money.ro/franta-pe-locul-c<strong>in</strong>ci-<strong>in</strong>-topul-<strong>in</strong>vestitiilor-stra<strong>in</strong>e-<strong>in</strong>romania_667861.html<br />

12. http://economie.hotnews.ro/stiri-companii-7788729-camera-comert-franceza-50-noicompanii-franceze-sunt-<strong>in</strong>teresate-romania-politicile-fiscale-recente-ale-statului-romanefect-neutru-asupra-<strong>in</strong>vestitorilor.htm<br />

13. http://www.ccib.ro/afacerea/Stire-4350-.htm<br />

14. http://dictionary.sensagent.com/orange+sa/ro-ro/<br />

15. http://www.zf.ro/companii/michel<strong>in</strong>-dubleaza-productia-de-anvelope-a-fabricii-de-lafloresti-si-mai-angajeaza-300-de-oameni-3054293/<br />

350


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE IMPACT OF THE TRANSLATIONS FROM HISTORY OF ECONOMIC<br />

THOUGHT AND HISTORY OF ECONOMICS ON LEARNING PROCESS OF THE<br />

STUDENTS AND ON AVAILABLE TEACHING MATERIALS<br />

Nistor Cornelia;<br />

University of Bucharest<br />

Herman Radu;<br />

University of Bucharest<br />

ABSTRACT<br />

One of <strong>the</strong> important aspects to enrich <strong>the</strong> tra<strong>in</strong><strong>in</strong>g of students is <strong>the</strong> impact of<br />

specialized texts translation. The manner <strong>and</strong> measure <strong>in</strong> which <strong>the</strong> access to specialized<br />

materials, books <strong>and</strong> articles, translated <strong>in</strong>to Romanian help <strong>the</strong>m <strong>in</strong> <strong>the</strong> study<strong>in</strong>g process <strong>and</strong><br />

<strong>in</strong> underst<strong>and</strong><strong>in</strong>g <strong>the</strong> o<strong>the</strong>r economic discipl<strong>in</strong>es <strong>and</strong> also <strong>the</strong> feedback that <strong>the</strong> students could<br />

have at <strong>the</strong> creation of an onl<strong>in</strong>e database conta<strong>in</strong><strong>in</strong>g translated texts <strong>in</strong>to Romanian should<br />

be a cont<strong>in</strong>uous concern of <strong>the</strong> teach<strong>in</strong>g staff <strong>in</strong> higher education <strong>in</strong>stitutions.<br />

student.<br />

Key words: translation, history of <strong>economics</strong>, economic thought, database,<br />

1. INTRODUCTION<br />

To enrich <strong>and</strong> to improve <strong>the</strong> knowledge of <strong>economics</strong>, students must have access<br />

to as much <strong>in</strong>formation as possible, especially <strong>in</strong> <strong>the</strong> present days, when <strong>the</strong> globalization<br />

trends are exp<strong>and</strong><strong>in</strong>g. In order to provide widest possibilities to study, <strong>the</strong> students must have<br />

a sufficient number of bibliographic materials, which enables <strong>the</strong>m to analyze <strong>and</strong> syn<strong>the</strong>size<br />

certa<strong>in</strong> <strong>the</strong>ories developed over time <strong>and</strong> how <strong>the</strong>ir application <strong>in</strong> economic practice<br />

<strong>in</strong>fluenced <strong>the</strong> economic phenomena <strong>and</strong> processes <strong>in</strong> different periods of time. The ma<strong>in</strong><br />

issues on this subject refers to <strong>the</strong> fact that <strong>in</strong> <strong>the</strong> national libraries <strong>the</strong>re are a relatively small<br />

number of specialized materials translated <strong>in</strong>to Romanian, <strong>and</strong> <strong>the</strong> access to <strong>the</strong>se materials is<br />

difficult because, <strong>in</strong> general, <strong>the</strong>re is only one copy available at loan office. So, it would be<br />

particularly useful sett<strong>in</strong>g an onl<strong>in</strong>e database with all digitized material, so that it can be<br />

accessed simultaneously by multiple people, without hav<strong>in</strong>g to go to <strong>the</strong> library, without all<br />

<strong>the</strong> afferent efforts <strong>and</strong> costs.<br />

This article aims to explore <strong>the</strong> modality <strong>and</strong> <strong>the</strong> measure <strong>in</strong> which <strong>the</strong> access to<br />

<strong>the</strong> specialized materials, books <strong>and</strong> articles, translated <strong>in</strong>to Romanian lead to enrich <strong>the</strong><br />

tra<strong>in</strong><strong>in</strong>g of <strong>the</strong> students, how it helps <strong>the</strong>m <strong>in</strong> <strong>the</strong>ir study <strong>and</strong> how it helps <strong>the</strong>m to underst<strong>and</strong><br />

<strong>the</strong> o<strong>the</strong>r economic discipl<strong>in</strong>es <strong>and</strong> also <strong>the</strong> feed-back that <strong>the</strong> students could have to <strong>the</strong><br />

creation of a database conta<strong>in</strong><strong>in</strong>g on-l<strong>in</strong>e texts translated <strong>in</strong>to Romanian, even to an <strong>in</strong>crease<br />

of <strong>the</strong> number of <strong>the</strong> translations. S<strong>in</strong>ce <strong>the</strong> orig<strong>in</strong>al texts were written <strong>in</strong> a foreign language,<br />

appears also <strong>the</strong> issue of modality <strong>in</strong> which <strong>the</strong> translations were made <strong>in</strong> Romanian, as well<br />

as <strong>the</strong> issue of <strong>the</strong>ir quality. The data on that will be used <strong>in</strong> <strong>the</strong> analysis will be f<strong>in</strong>d on <strong>the</strong><br />

platform of <strong>the</strong> LLP / Erasmus Multilateral Project entitled "Economics e-Translations from<br />

<strong>and</strong> <strong>in</strong>to European Languages, An Onl<strong>in</strong>e Platform".<br />

351


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

2. LITERATURE REVIEW<br />

As po<strong>in</strong>ted out by authors Gheorghe Creţoiu, Viorel Cornescu, <strong>and</strong> Ion Bucur (<strong>in</strong><br />

"Economics", second edition, CH Beck Publish<strong>in</strong>g House, Bucharest, 2008, foreword):<br />

"References to economic <strong>the</strong>ories <strong>and</strong> doctr<strong>in</strong>es will be an act of culture, but also a mean to<br />

familiarize <strong>the</strong> readers to <strong>the</strong> idea that not only economic realities but also <strong>the</strong> concepts, <strong>the</strong><br />

perceptions <strong>and</strong> <strong>the</strong> solutions are or may be different <strong>and</strong> <strong>in</strong> a ceaseless chang<strong>in</strong>g. "Accord<strong>in</strong>g<br />

to Marjal Laal <strong>and</strong> Peyman Salamati, <strong>in</strong> <strong>the</strong> article "Lifelong learn<strong>in</strong>g: Why do we need it?"<br />

(Procedia - Social <strong>and</strong> Behavioral Sciences, Volume 31, World Conference on Learn<strong>in</strong>g,<br />

Teach<strong>in</strong>g <strong>and</strong> Adm<strong>in</strong>istration, 2011) lifelong learn<strong>in</strong>g has a special importance <strong>in</strong> <strong>the</strong><br />

contemporary society, where <strong>the</strong> rhythm of <strong>the</strong> current activities is grow<strong>in</strong>g everyday <strong>and</strong><br />

improv<strong>in</strong>g <strong>and</strong> enrich<strong>in</strong>g knowledge is not simply a personal desire, but a necessity. John<br />

Trim emphasizes <strong>in</strong> <strong>the</strong> "Language Education Policy <strong>in</strong> Europe" (Encyclopedia of Language<br />

<strong>and</strong> L<strong>in</strong>guistics, second edition, 2006) that European education, <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g of <strong>the</strong><br />

communication <strong>and</strong> <strong>the</strong> transmission of knowledge, are fac<strong>in</strong>g many complex l<strong>in</strong>guistic <strong>and</strong><br />

adm<strong>in</strong>istrative problems: on <strong>the</strong> one h<strong>and</strong> <strong>the</strong> problems of <strong>the</strong> barriers related to <strong>the</strong> great<br />

l<strong>in</strong>guistic diversity resulted from <strong>the</strong> fact <strong>in</strong> that every country, <strong>the</strong>re are both nationalspeak<strong>in</strong>g<br />

majority population <strong>and</strong> also national m<strong>in</strong>orities that speaks o<strong>the</strong>r languages <strong>and</strong> on<br />

<strong>the</strong> o<strong>the</strong>r h<strong>and</strong> from <strong>the</strong> fact that globalization makes it necessary to extend <strong>the</strong> education <strong>and</strong><br />

<strong>the</strong> transfer of knowledge <strong>in</strong> foreign languages. Gerald Erichsen (Pr<strong>in</strong>ciples of translations:<br />

how do you decide Which word to use, About.com Guide), emphasizes <strong>the</strong> very important<br />

aspects related to <strong>the</strong> quality translations on to <strong>the</strong> fact that <strong>the</strong> translator has to achieve an<br />

exact translation of terms, <strong>in</strong> order to not affect <strong>the</strong> mean<strong>in</strong>g of words, which sometimes is<br />

very difficult because <strong>the</strong>re are several mean<strong>in</strong>gs for <strong>the</strong> same word. For this reason, <strong>the</strong><br />

author notes that each translator must underst<strong>and</strong> <strong>the</strong> mean<strong>in</strong>g of <strong>the</strong> whole sentence <strong>and</strong><br />

choose for <strong>the</strong> translation <strong>the</strong> word that best suits <strong>the</strong> whole context. The alternative method is<br />

to search <strong>in</strong> <strong>the</strong> documents available onl<strong>in</strong>e <strong>the</strong> word most often used by previous translators.<br />

F<strong>in</strong>ally, to emphasize <strong>the</strong> importance of <strong>the</strong> translations for <strong>the</strong> education process, we must<br />

mention <strong>the</strong> op<strong>in</strong>ion of <strong>the</strong> authors of <strong>the</strong> book "History of Economics", Maria Muresan <strong>and</strong><br />

Dumitru Muresan, from <strong>the</strong> foreword at <strong>the</strong> first edition: "The lessons of <strong>the</strong> past can provide<br />

<strong>the</strong> occasion for reflection <strong>and</strong> an <strong>in</strong>spiration source, given <strong>the</strong> current circumstances of<br />

course, <strong>in</strong> <strong>the</strong> concerns to formulate solutions to today's economic problems "(M. Muresan, D.<br />

Muresan, History of Economics, second edition, Economic Publish<strong>in</strong>g House, Bucharest,<br />

2003).<br />

3. PAPER CONTENT<br />

In order to give at <strong>the</strong> students <strong>the</strong> opportunity to study <strong>and</strong> underst<strong>and</strong> <strong>the</strong> diversity of<br />

economic phenomena <strong>and</strong> processes from <strong>the</strong> surround<strong>in</strong>g reality, <strong>the</strong> causes that <strong>in</strong>fluenced<br />

<strong>the</strong>m, <strong>the</strong>y must have an easy access to as many specialty papers <strong>in</strong> <strong>economics</strong> as possible,<br />

both from national specialized literature <strong>and</strong> <strong>the</strong> <strong><strong>in</strong>ternational</strong> economic thought. S<strong>in</strong>ce <strong>the</strong><br />

orig<strong>in</strong>al was written <strong>in</strong> a foreign language, <strong>the</strong> issue of existence <strong>and</strong> how <strong>the</strong> translations<br />

were made <strong>in</strong> Romanian <strong>and</strong> quality. S<strong>in</strong>ce <strong>the</strong> orig<strong>in</strong>al texts were written <strong>in</strong> a foreign<br />

language, appears also <strong>the</strong> issue of modality <strong>in</strong> which <strong>the</strong> translations were made <strong>in</strong><br />

Romanian, as well as <strong>the</strong> issue of <strong>the</strong>ir quality.<br />

Dur<strong>in</strong>g this research, a first stage of observation, showed that <strong>in</strong> <strong>the</strong> national<br />

libraries <strong>the</strong>re are a relatively small number of specialized materials translated <strong>in</strong>to Romanian<br />

<strong>and</strong> <strong>the</strong> access to <strong>the</strong>se materials is difficult, because, <strong>in</strong> general, it is available only a s<strong>in</strong>gle<br />

352


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

copy. In most cases, this copy is also <strong>the</strong> only one translation <strong>in</strong> <strong>the</strong> country. Consequently, it<br />

is not possible to compare <strong>the</strong> various translations <strong>and</strong> it can not be tested <strong>the</strong> hypo<strong>the</strong>sis that<br />

a translator, <strong>in</strong>fluenced by <strong>the</strong> economic <strong>and</strong> political ideas of <strong>the</strong> specific period <strong>in</strong> which he<br />

mad <strong>the</strong> translation, could use <strong>in</strong> it some specific terms that not represented accurately <strong>the</strong><br />

sense of <strong>the</strong> word, mak<strong>in</strong>g an unconscious error, beyond its control, or do<strong>in</strong>g this error<br />

wish<strong>in</strong>g to support <strong>the</strong> ideas promoted by <strong>the</strong> macroeconomic managers <strong>in</strong> that period.<br />

Ano<strong>the</strong>r aspect highlighted by <strong>the</strong> first phase of this research <strong>and</strong> that will be<br />

analyzed later is that <strong>the</strong> number of translations <strong>in</strong> each period, s<strong>in</strong>ce <strong>the</strong> second half of <strong>the</strong><br />

n<strong>in</strong>eteenth century is relatively balanced, referr<strong>in</strong>g to <strong>the</strong> most important authors,<br />

representatives of <strong>the</strong> ma<strong>in</strong> trends <strong>in</strong> <strong>the</strong> economic thought. Some examples are: Adam Smith,<br />

David Ricardo, Friedrich Hayek, John Maynard Keynes. The only period <strong>in</strong> Romania when<br />

<strong>the</strong>re were significantly more translations of <strong>the</strong> same author is after <strong>the</strong> second world war<br />

until 1989, when we can observe a clear preference for many texts written by Karl Marx <strong>and</strong><br />

also Friedrich Engels.<br />

S<strong>in</strong>ce an important number of Romanian scientists have studied abroad, start<strong>in</strong>g<br />

with <strong>the</strong> first half of <strong>the</strong> n<strong>in</strong>eteenth century, we will desire to demonstrate <strong>the</strong> <strong>in</strong>fluence of <strong>the</strong><br />

ideas learned from abroad <strong>in</strong> subsequent writ<strong>in</strong>gs of Romanian economists of <strong>the</strong> time. In<br />

particular, dur<strong>in</strong>g <strong>the</strong> centralized economy, <strong>the</strong> ideas of Marx <strong>and</strong> Len<strong>in</strong> were <strong>the</strong> base of <strong>the</strong><br />

economic <strong>the</strong>ory <strong>and</strong> economic policy <strong>in</strong> that period. In <strong>the</strong> last years, translations have been<br />

made for different bibliographic materials, correspond<strong>in</strong>g at different trends <strong>and</strong> doctr<strong>in</strong>es,<br />

developed <strong>in</strong> <strong>the</strong> present or, on <strong>the</strong> contrary, even from <strong>the</strong> representatives of classical<br />

economic thought, just to be used by <strong>the</strong> students <strong>and</strong> <strong>the</strong> specialists <strong>and</strong> to show <strong>the</strong>m various<br />

modalities of perception <strong>and</strong> analyses of <strong>the</strong> current economic realities.<br />

One of <strong>the</strong> hypo<strong>the</strong>ses to be tested <strong>in</strong> fur<strong>the</strong>r researches is how <strong>the</strong> translations had<br />

an impact on <strong>the</strong> national economic <strong>the</strong>ory <strong>and</strong> policy. It also will monitor how <strong>the</strong>se<br />

translations can <strong>in</strong>fluence <strong>the</strong> op<strong>in</strong>ions <strong>and</strong> analysis that students are mak<strong>in</strong>g about <strong>the</strong> current<br />

economic reality <strong>and</strong> also <strong>the</strong> frequency <strong>and</strong> success with which students will access <strong>and</strong> use,<br />

<strong>in</strong> <strong>the</strong> studies <strong>and</strong> <strong>the</strong> works that <strong>the</strong>y develop, <strong>the</strong> on-l<strong>in</strong>e database that will conta<strong>in</strong> <strong>the</strong><br />

digitized texts of <strong>the</strong> translations <strong>and</strong> that will be made available at a large number of users,<br />

not only at <strong>the</strong> students. Most data that will be used <strong>in</strong> <strong>the</strong> future research will be found <strong>in</strong> <strong>the</strong><br />

platform of <strong>the</strong> project LLP / Erasmus Multilateral Project entitled "Economics e-Translations<br />

from <strong>and</strong> <strong>in</strong>to European Languages, An Onl<strong>in</strong>e Platform".<br />

CONCLUSIONS AND IMPLICATIONS<br />

The aim of <strong>the</strong> research conta<strong>in</strong>ed <strong>in</strong> this article is to highlight <strong>the</strong> impacts that<br />

have <strong>the</strong> translation of economic texts, ma<strong>in</strong>ly those <strong>in</strong> <strong>the</strong> field of economic doctr<strong>in</strong>es <strong>and</strong><br />

history of economic thought, on teach<strong>in</strong>g <strong>and</strong> tra<strong>in</strong><strong>in</strong>g students <strong>in</strong> <strong>the</strong> economic field <strong>and</strong> also<br />

<strong>the</strong> utility of those economic <strong>the</strong>ories <strong>and</strong> ideas for <strong>the</strong>ir analysis <strong>and</strong> research. From this<br />

perspective, it is important to study how <strong>the</strong> quick access to this <strong>in</strong>formation by sett<strong>in</strong>g up <strong>the</strong><br />

onl<strong>in</strong>e database will help <strong>the</strong>m to improve <strong>and</strong> to enhance <strong>the</strong> research <strong>in</strong> <strong>the</strong> economic field<br />

<strong>and</strong> to <strong>in</strong>crease <strong>the</strong> number of economic research papers <strong>and</strong> books.<br />

This short paper is a part of <strong>the</strong> dissem<strong>in</strong>ation activities for <strong>the</strong> project LLP /<br />

Erasmus "Economics e-Translations from <strong>and</strong> <strong>in</strong>to European Languages, An Onl<strong>in</strong>e Platform"<br />

number 51829/-LLP-2011-IT-ERASMUS-FEXI. An important goal of <strong>the</strong> project is to<br />

<strong>in</strong>vestigate <strong>the</strong> great impact of <strong>the</strong> economic texts translations of history of <strong>economics</strong> <strong>and</strong><br />

history of economic thought, tak<strong>in</strong>g <strong>in</strong>to account <strong>the</strong> historical, educational <strong>and</strong> l<strong>in</strong>guistic<br />

aspects of <strong>the</strong> translations made <strong>in</strong> each country participat<strong>in</strong>g <strong>in</strong> <strong>the</strong> project. The ma<strong>in</strong> goal is<br />

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to jo<strong>in</strong>tly implement an onl<strong>in</strong>e database conta<strong>in</strong><strong>in</strong>g digitized texts, translations <strong>in</strong> <strong>the</strong> national<br />

languages of <strong>the</strong> ma<strong>in</strong> writ<strong>in</strong>gs of specialized books <strong>and</strong> articles <strong>in</strong> <strong>economics</strong>.<br />

REFERENCES<br />

1. Creţoiu, Cornescu, Bucur, Economie, ediţia a II-a, Ed. C.H. Beck, Bucureşti,<br />

2008,cuvânt îna<strong>in</strong>te <strong>and</strong> page 13<br />

2. M. Muresan, D. Muresan, Economic History, second edition, Economic Publish<strong>in</strong>g<br />

House, Bucharest, 2003, page 15<br />

3. http://www.sciencedirect.com/science/article/pii/B008044854200657X, Language<br />

Education Policy <strong>in</strong> Europe – 27 ianuarie, pages 446 – 453 - retrieved at 4nd of May<br />

2012<br />

4. http://www.sciencedirect.com/science/article/pii/S1877042811030023, Lifelong<br />

learn<strong>in</strong>g; why do we need it? – 27 ianuarie,pages 399 – 403 - retrieved at 4nd of May<br />

2012<br />

5. http://spanish.about.com/od/translationresources/a/translat<strong>in</strong>g.htm, Gerald Erichsen, în<br />

“Pr<strong>in</strong>ciples of translations: how do you decide which word to use?” (“About.com<br />

Guide”) - retrieved at 4nd of May 2012<br />

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CAUSES AND EFFECTS OF INCESSANT BUILDING COLLAPSE IN NIGERIA<br />

Olojotuyi Bamidele Segun;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

Abdelnaser Omran;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

ABSTRACT<br />

This research is aimed at determ<strong>in</strong><strong>in</strong>g <strong>the</strong> remote causes <strong>and</strong> attendant effects of<br />

<strong>in</strong>cessant build<strong>in</strong>g collapse <strong>in</strong> Nigeria. Questionnaire survey was targeted <strong>the</strong> project<br />

managers, eng<strong>in</strong>eers, builders, architects, quantity surveyors, consultants, contractors, developers,<br />

town planners, monitor<strong>in</strong>g agencies who resides <strong>in</strong> Lagos, Abuja <strong>and</strong> Port Harcourt. As results,<br />

factors such as <strong>the</strong> prom<strong>in</strong>ent causes <strong>and</strong> that <strong>the</strong> built environment professionals, regulatory<br />

agencies <strong>and</strong> <strong>the</strong> government have a major role to play <strong>in</strong> br<strong>in</strong>g<strong>in</strong>g <strong>the</strong> enemy called build<strong>in</strong>g<br />

collapse to its knees <strong>and</strong> save Nigerians from cont<strong>in</strong>uous loss of <strong>in</strong>vestments, <strong>in</strong>juries <strong>and</strong><br />

death are seen as <strong>the</strong> most important factors lead<strong>in</strong>g for build<strong>in</strong>g collapse. It is recommended<br />

that <strong>the</strong> various built environment professional should form an alliance to stamp out<br />

“quacks” from carry<strong>in</strong>g out design <strong>and</strong> construction supervision <strong>in</strong> <strong>the</strong> country.<br />

Keywords: Collapse, Quacks, Subst<strong>and</strong>ard, Material, Workmanship, Supervision<br />

1. INTRODUCTION<br />

In <strong>the</strong> past five decades, Nigeria as an <strong>in</strong>dependent nation has been striv<strong>in</strong>g to develop<br />

itself <strong>in</strong> every field of human endeavor, obstacles notwithst<strong>and</strong><strong>in</strong>g. Currently, Nigeria is<br />

pursu<strong>in</strong>g <strong>the</strong> “Vision 2020” as one of its strategies to become one of <strong>the</strong> top lead<strong>in</strong>g<br />

economies by year 2020. In order to realize this vision, <strong>the</strong> nation has been advised by <strong>the</strong><br />

Accenture, <strong>the</strong> official consultant on <strong>the</strong> vision, to focus on <strong>the</strong> development of five key<br />

sectors of talent, capital, resources, consumers <strong>and</strong> <strong>in</strong>novations. This entailed that <strong>the</strong> nation<br />

must equally embark on a massive hous<strong>in</strong>g <strong>and</strong> <strong>in</strong>frastructural development. On <strong>the</strong> o<strong>the</strong>r<br />

h<strong>and</strong>, <strong>the</strong> built environment, <strong>in</strong> any country, determ<strong>in</strong>es <strong>the</strong> nature <strong>and</strong> pace of national<br />

development <strong>and</strong> citizens’ quality life. The construction of build<strong>in</strong>gs <strong>and</strong> <strong>in</strong>frastructure are<br />

vital <strong>in</strong>puts for economic activity, lead<strong>in</strong>g to economic growth <strong>and</strong> <strong>in</strong>creased <strong>in</strong>comes <strong>in</strong> <strong>the</strong><br />

short run <strong>and</strong> national development <strong>in</strong> <strong>the</strong> long run (Anthony, 2011). Consider<strong>in</strong>g <strong>the</strong><br />

importance of <strong>the</strong> construction sector to Nigerian economy <strong>and</strong> as <strong>the</strong> quest to achieve<br />

susta<strong>in</strong>able development cont<strong>in</strong>ues, <strong>the</strong> construction <strong>in</strong>dustry requires adequate attention from<br />

all stakeholders. Unfortunately, <strong>the</strong> high rate of collapse of exist<strong>in</strong>g build<strong>in</strong>gs <strong>and</strong> <strong>the</strong> ones<br />

under construction <strong>in</strong> Nigeria appeared not to be encourag<strong>in</strong>g <strong>and</strong> needs to be addressed<br />

(Anthony, 2011). Structural failure <strong>in</strong> build<strong>in</strong>gs, <strong>in</strong> broad terms comes <strong>in</strong> various forms <strong>and</strong><br />

degrees of severity; <strong>the</strong> worst of which is a collapse. Deterioration or decay especially of<br />

vigour or usefulness of a build<strong>in</strong>g can be categorized as a failure of some sort but a loss of<br />

bear<strong>in</strong>g strength result<strong>in</strong>g <strong>in</strong> a sudden breakdown, physical depletion <strong>and</strong>/or fall<strong>in</strong>g apart is<br />

termed a collapse. Among <strong>the</strong>se factors are greed, <strong>in</strong>competence, corruption, poor plann<strong>in</strong>g,<br />

poor enforcement of build<strong>in</strong>g codes, <strong>in</strong>adequate public awareness <strong>and</strong> education, <strong>and</strong> limited<br />

f<strong>in</strong>ancial <strong>and</strong> technical resources (Falobi, 2009). Every structural system is designed to meet<br />

some needs <strong>and</strong> be safe to avoid loss of life, property <strong>and</strong> damage to <strong>the</strong> environment. In a<br />

normal set up, failures are not expected with<strong>in</strong> <strong>the</strong> projected lifespan of structures. But due to<br />

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<strong>the</strong> imperfection <strong>in</strong> <strong>the</strong> actions of human be<strong>in</strong>gs <strong>and</strong> <strong>the</strong> existence of so many o<strong>the</strong>r external<br />

factors that <strong>in</strong>fluences <strong>the</strong> safety of <strong>the</strong> structures, failures do occur (Ede, 2010). Generally,<br />

structures do fail over time as a result of human factors such as negligence, design flaws,<br />

age<strong>in</strong>g, material fatigue, extreme operational <strong>and</strong> environmental conditions, accidents,<br />

terrorist attacks <strong>and</strong> natural hazards. But <strong>the</strong> causes of build<strong>in</strong>g collapse <strong>in</strong> Nigeria can be<br />

traced to abnormal factors not obta<strong>in</strong>able <strong>in</strong> many o<strong>the</strong>r nations (Anthony, 2010). On 24 th of<br />

June 2011, a 234NEXT reporter asked Ekundayo Adey<strong>in</strong>ka Adeyemi; <strong>the</strong> first Professor of<br />

Architecture <strong>in</strong> Africa (a Nigerian), what is responsible for recent cases of collapse of<br />

build<strong>in</strong>g <strong>in</strong> Nigeria. In his response, <strong>the</strong> Professor said:<br />

“In fact, <strong>the</strong> issue of collapse of build<strong>in</strong>gs <strong>in</strong> Nigeria is quite sadden<strong>in</strong>g <strong>and</strong> need<br />

not recur anymore. You know that build<strong>in</strong>g is an <strong>in</strong>terdiscipl<strong>in</strong>ary th<strong>in</strong>g. The<br />

architects do <strong>the</strong> draw<strong>in</strong>gs <strong>and</strong> we also have <strong>the</strong> construction people. So we have<br />

some contractors who do not buy <strong>the</strong> required materials to get <strong>the</strong> job well done.<br />

So I th<strong>in</strong>k <strong>the</strong> eng<strong>in</strong>eers <strong>and</strong> <strong>the</strong> contractors have to be more faithful <strong>in</strong> <strong>the</strong>ir jobs<br />

so as to curb <strong>the</strong> menace of <strong>the</strong> unnecessary collapse of build<strong>in</strong>g <strong>in</strong> our<br />

environments. Though, we have come of age but we can still do better if we can<br />

put <strong>in</strong> more honesty <strong>and</strong> dedication to <strong>the</strong> discharge of our duties because build<strong>in</strong>g<br />

work is a cont<strong>in</strong>uous th<strong>in</strong>g”.<br />

Build<strong>in</strong>g failure, accord<strong>in</strong>g to Ay<strong>in</strong><strong>in</strong>uola <strong>and</strong> Olalusi (2004), is an unacceptable<br />

difference between expected <strong>and</strong> observed performance of build<strong>in</strong>g components. They<br />

identified two types of failure <strong>in</strong> build<strong>in</strong>g, which are cosmetic <strong>and</strong> structural types. Cosmetic<br />

failure occurs when someth<strong>in</strong>g has been added to or subtracted from <strong>the</strong> build<strong>in</strong>g, thus<br />

affect<strong>in</strong>g <strong>the</strong> structures' outlooks. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, structural failure affects both <strong>the</strong> outlook<br />

<strong>and</strong> structural stability of <strong>the</strong> build<strong>in</strong>g. Incidences of distressed or collapsed build<strong>in</strong>gs are<br />

global phenomenon <strong>and</strong> are not limited to Nigeria. At <strong>the</strong> <strong><strong>in</strong>ternational</strong> level, a number of<br />

build<strong>in</strong>g collapses were reported--Ronan Po<strong>in</strong>t apartments collapse <strong>in</strong> U. K. when kitchen gas<br />

exploded on <strong>the</strong> 18th floor send<strong>in</strong>g a 25-storey build<strong>in</strong>g to <strong>the</strong> ground <strong>in</strong> 1968; <strong>the</strong> 2000<br />

Commonwealth Avenue Tower collapse <strong>in</strong> Boston, 1971; The Civic Center of Pavia <strong>in</strong> 1989;<br />

<strong>and</strong> collapse of Murrah Federal Build<strong>in</strong>g <strong>in</strong> Oklahoma City <strong>in</strong> 1995, where air blast pressure<br />

caused <strong>the</strong> collapse of few lower floors while <strong>the</strong> upper floors failed by progressive collapse.<br />

In year 2000, a four-storey commercial build<strong>in</strong>g at 14th <strong>and</strong> 2nd Avenue <strong>in</strong> Brooklyn, USA,<br />

collapsed <strong>and</strong> vacant build<strong>in</strong>g at 124th Street <strong>in</strong> <strong>the</strong> north of Manhattan <strong>in</strong> New York <strong>the</strong><br />

partially collapsed <strong>in</strong> 2007. Similarly, a five-storey vacant apartment build<strong>in</strong>g <strong>in</strong> Manhattan<br />

that earlier appeared to be fall<strong>in</strong>g apart for months f<strong>in</strong>ally collapsed on March 4, 2008. In<br />

Nigeria, <strong>the</strong> common causes of build<strong>in</strong>g collapse have been traced to bad design, faulty<br />

construction, foundation failure, extraord<strong>in</strong>ary loads, use of unqualified contractors <strong>and</strong> poor<br />

project monitor<strong>in</strong>g <strong>and</strong> above all, lack of enforcement of build<strong>in</strong>g codes by <strong>the</strong> relevant Town<br />

Plann<strong>in</strong>g Officials (Badejo, 2009; Falobi, 2009; Bamidele, 2000). The cost of <strong>the</strong>se collapses<br />

<strong>in</strong> terms of loss of human lives <strong>and</strong> enormous economic waste, loss of <strong>in</strong>vestments, job,<br />

<strong>in</strong>come, etc, cannot be over emphasized. Both <strong>the</strong> environmental impact <strong>and</strong> <strong>the</strong> disgrace it<br />

br<strong>in</strong>gs to <strong>the</strong> professionals <strong>in</strong>volved <strong>in</strong> <strong>the</strong> build<strong>in</strong>g <strong>in</strong>dustry must not be overlooked also<br />

(Anthony, 2010).<br />

2. PROBLEM STATEMENT<br />

The world is however becom<strong>in</strong>g dangerous as a result of <strong>the</strong> geometrical order of<br />

population growth, urban development <strong>in</strong> coastal areas, poor plann<strong>in</strong>g <strong>and</strong> hous<strong>in</strong>g<br />

developments <strong>in</strong> high risk areas of <strong>the</strong> city. In recent times, <strong>the</strong> <strong>in</strong>cidence of build<strong>in</strong>g collapse<br />

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<strong>in</strong> <strong>the</strong> country’s major cities of Lagos, Abuja <strong>and</strong> Port Harcourt have been alarm<strong>in</strong>g. Lagos,<br />

<strong>the</strong> major commercial nerve center of <strong>the</strong> country, has recorded four cases <strong>in</strong> 2006 with two of<br />

such collapses <strong>in</strong> Ebute Metta that claimed 37 lives <strong>in</strong>cluded residential build<strong>in</strong>gs. Adegoroye<br />

(2006) reports that on Saturday March 25, <strong>the</strong> Nigerian Industrial Development Bank’s<br />

build<strong>in</strong>g collapsed kill<strong>in</strong>g two persons <strong>and</strong> <strong>in</strong>jur<strong>in</strong>g 23 o<strong>the</strong>rs. In November, 2007, a twostorey<br />

build<strong>in</strong>g collapsed along Okegbogbo Street while ano<strong>the</strong>r two six-storey build<strong>in</strong>gs<br />

along Imam Ligali Street <strong>in</strong> Lagos Isl<strong>and</strong> collapsed, affect<strong>in</strong>g two o<strong>the</strong>r six-storey build<strong>in</strong>gs<br />

<strong>and</strong> leav<strong>in</strong>g fifteen persons <strong>in</strong>jured <strong>and</strong> one dead. The shameful <strong>in</strong>cidence cont<strong>in</strong>ued unabated<br />

by shift<strong>in</strong>g base to Abuja <strong>the</strong> nation’s capital, when on 30 th of July 2008, a four-storey<br />

build<strong>in</strong>g under construction with<strong>in</strong> Jabi district collapsed lead<strong>in</strong>g to death of at least 23<br />

people. As if <strong>the</strong>se was not enough, on <strong>the</strong> wake of 28 th of April 2010, <strong>the</strong> residents of Lagos<br />

was greeted with <strong>the</strong> sadden<strong>in</strong>g news of collapse of a two-storey market plaza <strong>in</strong> Oshodi,<br />

kill<strong>in</strong>g at least four persons <strong>and</strong> leav<strong>in</strong>g many o<strong>the</strong>rs wounded. The dust barely settled on this<br />

collapse when <strong>the</strong> news circulated like fire that on 11 th of August 2010, an<br />

uncompleted/ab<strong>and</strong>oned four-storey residential build<strong>in</strong>g located at Garki district of <strong>the</strong><br />

nation’s capital Abuja collapsed, kill<strong>in</strong>g more than 14 occupants. And just few months ago,<br />

<strong>the</strong> Daily Trust Newspaper on June 29, 2011 confirmed that “at least one person has been<br />

killed after <strong>the</strong> collapse of an uncompleted build<strong>in</strong>g undergo<strong>in</strong>g construction at Mararaba<br />

town <strong>in</strong> Nassarawa state, off Nigeria’s Federal Capital Territory, Abuja. The latest occurrence<br />

of build<strong>in</strong>g collapse as reported <strong>in</strong> The Vanguard Newspaper of 27 October, 2011 was <strong>the</strong><br />

collapse of a six-storey office build<strong>in</strong>g located at No. 11, Aderibigbe Street <strong>in</strong> Maryl<strong>and</strong> area<br />

of Lagos State. It was ga<strong>the</strong>red that <strong>the</strong> over 300 staff of various company occupy<strong>in</strong>g <strong>the</strong><br />

build<strong>in</strong>g were evacuated before <strong>the</strong> collapse occurred. The collapsed occurred on 26 October,<br />

2011 at about 6:30pm Nigerian time. When build<strong>in</strong>gs collapse with <strong>the</strong> rapidity of bubbles<br />

burst<strong>in</strong>g, it calls for national concern. Many cities <strong>in</strong> Nigeria, <strong>in</strong>clud<strong>in</strong>g Abuja, have been<br />

pa<strong>in</strong>ful witnesses of massive structures collaps<strong>in</strong>g on people, some <strong>in</strong> <strong>the</strong>ir sleep. The high<br />

<strong>in</strong>cidence of collapsed build<strong>in</strong>gs <strong>in</strong> <strong>the</strong> country <strong>in</strong> recent times is both tragic <strong>and</strong> a source of<br />

national embarrassment. It is tragic because although every death is pa<strong>in</strong>ful, <strong>the</strong> death of<br />

several <strong>in</strong>nocent lives <strong>in</strong> avoidable circumstances is regrettable <strong>and</strong> it is embarrass<strong>in</strong>g because<br />

it depicts ano<strong>the</strong>r aspect of <strong>the</strong> nation's systemic rot.<br />

3. RESEARCH METHODS<br />

The data for <strong>the</strong> study were collected from two sources; primary <strong>and</strong> secondary<br />

sources. The primary data were collected through <strong>the</strong> distribution of questionnaires<br />

(quantitative approach), to relevant respondents <strong>in</strong> <strong>the</strong> construction <strong>in</strong>dustry namely; Project<br />

managers, Eng<strong>in</strong>eers, Builders, Architects, Quantity Surveyors, Consultants, Contractors,<br />

Developers, Town Planners, Monitor<strong>in</strong>g Agencies who resides <strong>in</strong> Lagos, Abuja <strong>and</strong> Port<br />

Harcourt. The sources of secondary data consist of journals articles, unpublished <strong>the</strong>sis, <strong>and</strong><br />

proceed<strong>in</strong>gs of <strong>conference</strong>s, symposiums <strong>and</strong> extracts from newspapers, books, relevant<br />

<strong>in</strong>ternet websites <strong>and</strong> o<strong>the</strong>r related reports from government documents.<br />

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4. DATA ANALYSIS AND FINDINGS<br />

The empirical data generated were <strong>the</strong>n analysed us<strong>in</strong>g descriptive <strong>and</strong> analytical<br />

statistical <strong>and</strong> appropriately <strong>in</strong>terpreted. The output was fur<strong>the</strong>r subjected to Relative<br />

Importance Index (RII) to ascerta<strong>in</strong> rat<strong>in</strong>g of <strong>the</strong> factors. The prom<strong>in</strong>ent factors contribut<strong>in</strong>g<br />

to <strong>the</strong> collapse are use of quacks, use of subst<strong>and</strong>ard/<strong>in</strong>adequate material, poor workmanship,<br />

<strong>and</strong> lack of adherence to design specification, lack of adequate supervision by <strong>the</strong><br />

professionals, refusal of clients to pay for professional services, proliferation of market with<br />

subst<strong>and</strong>ard materials, corruption <strong>in</strong> governance, high cost of construction/material <strong>and</strong> lack<br />

of government concern. Go<strong>in</strong>g by <strong>the</strong> results, use of quacks, subst<strong>and</strong>ard/<strong>in</strong>adequate<br />

materials <strong>and</strong> poor workmanship ranked first, second <strong>and</strong> third respectively among <strong>the</strong> causes<br />

of collapse, this is corroborated by Oloyede et al. (2010) when he submitted that “go<strong>in</strong>g by<br />

reasons adduced, <strong>the</strong> use of low quality build<strong>in</strong>g materials ranked first coupled with<br />

employment of <strong>in</strong>competent craftsmen <strong>and</strong> artisan under very weak supervision on site”. Lack<br />

of adherence to design specification, lack of adequate supervision by <strong>the</strong> professionals <strong>and</strong><br />

refusal of clients to pay for professional services came fourth, fifth <strong>and</strong> sixth respectively.<br />

O<strong>the</strong>r less prom<strong>in</strong>ent among <strong>the</strong> factors adjudged as causes of collapse <strong>in</strong> order of rank<strong>in</strong>g are<br />

proliferation of market with subst<strong>and</strong>ard materials, corruption <strong>in</strong> governance, high cost of<br />

construction/material <strong>and</strong> lack of government concern. On <strong>the</strong> effects of build<strong>in</strong>g collapse, it<br />

was adjudged that loss of <strong>in</strong>vestment <strong>and</strong> <strong>in</strong>juries ranked first <strong>and</strong> second respectively while<br />

death, tears/sorrow <strong>and</strong> economic waste were ranked third, fourth <strong>and</strong> fifth respectively.<br />

CONCLUSION & RECOMMENDATIONS<br />

The revelation of this study <strong>in</strong> relation to remote causes of unend<strong>in</strong>g build<strong>in</strong>g collapse<br />

is Nigeria can be traced to abnormal factors not obta<strong>in</strong>able <strong>in</strong> many o<strong>the</strong>r nations (Anthony,<br />

2010). These collapses are deemed avoidable hav<strong>in</strong>g considered <strong>the</strong> factors adduced as <strong>the</strong><br />

prom<strong>in</strong>ent causes <strong>and</strong> that <strong>the</strong> built environment professionals, regulatory agencies <strong>and</strong> <strong>the</strong><br />

government have a major role to play <strong>in</strong> br<strong>in</strong>g<strong>in</strong>g <strong>the</strong> enemy called build<strong>in</strong>g collapse to its<br />

knees <strong>and</strong> save Nigerians from cont<strong>in</strong>uous loss of <strong>in</strong>vestments, <strong>in</strong>juries <strong>and</strong> death. It is<br />

recommended that <strong>the</strong> various built environment professional should form an alliance to<br />

stamp out “quacks” from carry<strong>in</strong>g out design <strong>and</strong> construction supervision <strong>in</strong> <strong>the</strong> country. The<br />

town plann<strong>in</strong>g units <strong>and</strong> st<strong>and</strong>ard organization of Nigeria must ensure that exist<strong>in</strong>g laws are<br />

adhered to <strong>in</strong>clud<strong>in</strong>g certification of build<strong>in</strong>g materials. Lastly, <strong>the</strong> government must work<br />

towards improv<strong>in</strong>g <strong>the</strong> economy so as to ensure that <strong>the</strong> common man can access <strong>and</strong> afford<br />

professional services <strong>and</strong> adequate build<strong>in</strong>g materials.<br />

REFERENCES<br />

1. - Anthony, N.E. (2011). “Measures To Reduce <strong>the</strong> High Incidence of Structural<br />

Failures <strong>in</strong> Nigeria” Journal of Susta<strong>in</strong>able Development <strong>in</strong> Africa 13, No. 1, 2011).<br />

2. Anthony, N.E. (2010). “Build<strong>in</strong>g Collapse <strong>in</strong> Nigeria: The Trend of Casualties <strong>in</strong> <strong>the</strong><br />

Last Decade (2000 – 2010)”. International Journal of Civil <strong>and</strong> Environmental<br />

Eng<strong>in</strong>eer<strong>in</strong>g, 10(6)32 – 42.<br />

3. Ay<strong>in</strong><strong>in</strong>uola, G.M., & Olalusi, O.O. (2004). Assessment of Build<strong>in</strong>g Failures <strong>in</strong><br />

Nigeria: Lagos <strong>and</strong> Ibadan Case Study. African Journal of Science <strong>and</strong> Technology<br />

(AJST) Science <strong>and</strong> Eng<strong>in</strong>eer<strong>in</strong>g Series, 5 (1): 73-78.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

4. Badejo, E. (2009). “Eng<strong>in</strong>eers, O<strong>the</strong>rs Urge Multi-discipl<strong>in</strong>ary Approach to Curb<br />

Build<strong>in</strong>g Collapse” The Guardian Newspaper, Retrieved from<br />

http://www.naijaproperties.com/news-95php<br />

5. Bamidele, O.T. (2000). “Build<strong>in</strong>g Collapse: Stakeholders Proffer Solutions on Way<br />

Forward.” Daily Sun Newspaper, Retrieved from http://www.dailysunngr.com [18<br />

Feb., 2000].<br />

6. Ede, A.N. (2010). Structural Stability <strong>in</strong> Nigeria <strong>and</strong> Worsen<strong>in</strong>g Environmental<br />

Disaster: The Way Forward <strong>in</strong> Proceed<strong>in</strong>gs with <strong>the</strong> West African Built Environment<br />

Research Conference Accra, Ghana. July, 26-28, Pp. 489-498<br />

7. Falobi, F. (2009). “Nigeria: Tackl<strong>in</strong>g Disaster at Grassroots <strong>in</strong> Lagos” Daily<br />

Independent Newspaper, Retrieved from http;//www.dailysunnewspapers.ng<br />

8. Oloyede, S.A., Omoogun, C.B., & Ak<strong>in</strong>jare O.A. (2010). Tackl<strong>in</strong>g Causes of Frequent<br />

Build<strong>in</strong>g Collapse <strong>in</strong> Nigeria. Journal of Susta<strong>in</strong>able Development, 3:3.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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NATIONAL STUDENT ENROLLMENT REGISTRY.<br />

A REAL HELP FOR EMPLOYERS AND UNIVERSITIES.<br />

Olteanu Cosm<strong>in</strong> Cătăl<strong>in</strong>;<br />

University of Bucharest<br />

ABSTRACT<br />

The ma<strong>in</strong> purpose of <strong>the</strong> paper is to illustrate <strong>the</strong> purpose of National Student<br />

Enrollment Registry, a national database, l<strong>in</strong>ked through a distributed <strong>in</strong>formation system, of<br />

all students from higher education system. The general idea is to have a strong unique<br />

<strong>in</strong>formatic system where all <strong>the</strong> data should be collected from all universities. Employers <strong>and</strong><br />

all academic <strong>in</strong>stitutions can check someone’s background easy through a national portal just<br />

by log <strong>in</strong>. As a result of <strong>the</strong> paper, <strong>the</strong> author found that this system has it’s flows but can be<br />

improved.<br />

Key words: Informatic system, ID student number, Database for employers, students<br />

<strong>and</strong> academic <strong>in</strong>stitutions.<br />

1. INTRODUCTION<br />

The purpose of National Student Enrollment Registry is to have a national database,<br />

l<strong>in</strong>ked through a distributed <strong>in</strong>formation system, of all students from higher education system.<br />

In a way, we can say that a functional system like this could provide <strong>the</strong> full path of a<br />

student – an <strong>in</strong>dividual record of all academic studies.<br />

For such a result, all academic <strong>in</strong>stitutions (universities) have been l<strong>in</strong>ked through a<br />

UE project that provided an <strong>in</strong>formatics system l<strong>in</strong>ked to a local database connected also to a<br />

national one.<br />

The results of such a system are useful to employers, students <strong>and</strong> o<strong>the</strong>rs academic<br />

<strong>in</strong>stitutions.<br />

Why employers? Because a PR can easy check if a c<strong>and</strong>idate for a job has been told<br />

<strong>the</strong> truth <strong>in</strong> his/her cv just by log <strong>in</strong> <strong>in</strong> a national portal <strong>and</strong> search by name or ID.<br />

Why useful for students? The answer is simple. One student can also log <strong>in</strong> <strong>in</strong> <strong>the</strong><br />

national portal <strong>and</strong> check his academic path. This way he/she is sure that <strong>the</strong> studies are<br />

recognized <strong>and</strong> <strong>the</strong> diplomas are real <strong>and</strong> provided by M<strong>in</strong>ister of Education.<br />

Why for academic <strong>in</strong>stitutions? If a student want’s to enroll for superior studies like<br />

master or PhD, his background can be checked <strong>and</strong> no one could came from fake universities /<br />

faculties, like <strong>in</strong> <strong>the</strong> past.<br />

2. LITERATURE REVIEW<br />

National Student Enrollment Registry (NSER) may become <strong>the</strong> only way students<br />

could avoid <strong>in</strong> future receive of diplomas without legal protection (România Liberă, 20 July<br />

2009).<br />

In <strong>the</strong> context where 4 universities have been discovered to enroll students on fake<br />

faculties or fake form of faculties <strong>and</strong> moreover to pr<strong>in</strong>t diplomas for <strong>the</strong>m, a change was<br />

needed. This change was to be made by a national database of unique numbers for every<br />

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student (license studies, master studies or doctoral studies) – Lex et Scientia , no. 2 , 2009,<br />

pag. 514.<br />

This way NSER will lead to a coherent picture of human capital <strong>in</strong>volved <strong>in</strong> higher<br />

education system <strong>and</strong> detailed <strong>in</strong>formation will be available for implementation of education<br />

policies <strong>and</strong> strategies (Market Watch, 18 September 2010 <strong>and</strong> 3 June 2011).<br />

4. PAPER CONTENT<br />

National Student Enrollment Registry (NSER) is reglemented by <strong>the</strong> law 1 from 2011<br />

<strong>and</strong>, this year, by <strong>the</strong> m<strong>in</strong>ister order 3313 from 2012. This way <strong>the</strong> legal environment is very<br />

well def<strong>in</strong>ed to have a strong <strong>in</strong>formatic system.<br />

When <strong>the</strong> system will be fully functional, a PR can easy check if a c<strong>and</strong>idate for a job<br />

has been told <strong>the</strong> truth <strong>in</strong> his/her cv just by log <strong>in</strong> <strong>in</strong> a national portal <strong>and</strong> search by name or<br />

ID. One student can log <strong>in</strong> <strong>in</strong> <strong>the</strong> national portal <strong>and</strong> check his academic path. This way he/she<br />

is sure that <strong>the</strong> studies are recognized <strong>and</strong> <strong>the</strong> diplomas are real <strong>and</strong> provided by M<strong>in</strong>ister of<br />

Education. And more if a student want’s to enroll for superior studies like master or PhD, his<br />

background can be checked <strong>and</strong> no one could came from fake universities / faculties, like <strong>in</strong><br />

<strong>the</strong> past.<br />

First of all I will present <strong>the</strong> NSER system, from a former job where I was <strong>the</strong> IT<br />

manager with responsibilities also of NSER.<br />

On a first look <strong>the</strong> system is quite simple. We have a local component (client <strong>and</strong><br />

database) <strong>and</strong> a centralized one (database <strong>and</strong> advanced client) at <strong>the</strong> UEFISCDI core – Fig.1.<br />

University Local NSER Central NSER<br />

portal.rmu.ro<br />

University Repr. Student Institutions/Employer<br />

Fig. 1 NSER system.<br />

From Fig. 1 we can deduce that <strong>the</strong> <strong>in</strong>formation flux is quite simple.<br />

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University employees add students data to <strong>the</strong> local university database through <strong>the</strong><br />

local client (Fig. 3). When all <strong>the</strong> data are added, <strong>the</strong> IT manager with <strong>the</strong> Rector,<br />

electronically sign <strong>the</strong> package <strong>and</strong> send it to national database. When all <strong>the</strong> data collected<br />

from all <strong>the</strong> universities are <strong>in</strong> <strong>the</strong> national / central database, students – by <strong>the</strong>irs own<br />

accounts- employers – aga<strong>in</strong> by <strong>the</strong>irs own accounts- <strong>and</strong> university representatives can<br />

access an Internet portal (http://portal.rmu.ro) to check <strong>the</strong> data (Fig. 2).<br />

In this way when a student or graduated student apply to a job, <strong>the</strong> employer easy can<br />

check <strong>the</strong> future employee by access<strong>in</strong>g <strong>the</strong> NSER portal (Fig. 2).<br />

Student Log<strong>in</strong> Area<br />

Fig 2. NSER Portal<br />

Institutions/Employer<br />

Log<strong>in</strong> Areas<br />

Fig. 3 NSER Client<br />

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The ma<strong>in</strong> problems that results from manag<strong>in</strong>g such a system was that all or almost<br />

all universities had already a <strong>in</strong>formatic system developed locally.<br />

That means <strong>the</strong> adm<strong>in</strong>istrative personal had to add <strong>the</strong> same data <strong>in</strong> two different<br />

systems because <strong>the</strong> NSER database is somehow closed from external clients.<br />

Ano<strong>the</strong>r th<strong>in</strong>g was that all <strong>the</strong> select fields were not updated with all <strong>the</strong> <strong>in</strong>formation<br />

needed. To update or add a field to a select field, <strong>the</strong> procedure takes almost 5 weeks. In this<br />

situation add<strong>in</strong>g data is quite difficult. There is an import component but is way far from be<br />

sync one.<br />

When <strong>the</strong> data is added for a year <strong>and</strong> you have to start ano<strong>the</strong>r year <strong>the</strong> first th<strong>in</strong>g to<br />

do is to download new tables for select fields which are added as new tables. Let say that you<br />

work for 2011-2012 <strong>and</strong> you have a table, for example, country2011-2012. If you cont<strong>in</strong>ue for<br />

2012-2013, you will have ano<strong>the</strong>r table country2012-2013. This way is wrong. Suppose you<br />

work for 10 years. You’ll have 10 tables for country. And this just for one field.<br />

From my experience with NSER, when you export <strong>the</strong> data to central database, you<br />

sign <strong>the</strong> data package digitally but after <strong>the</strong> send action you don’t have noth<strong>in</strong>g, no prove, that<br />

<strong>the</strong> export was done successfully (Fig. 4). I say this because on <strong>the</strong> first export I send correctly<br />

<strong>the</strong> data but <strong>in</strong> <strong>the</strong> central core an error deleted <strong>the</strong> data. To say more, <strong>the</strong> date was recorded to<br />

a different <strong>in</strong>stitution (Fig .5).<br />

Fig. 4 Success on export<strong>in</strong>g data<br />

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Fig. 5 Exported data to a different <strong>in</strong>stitution<br />

As a solution we added some new <strong>in</strong>dexes <strong>in</strong> local <strong>in</strong>formatics system (not NSER) to<br />

solve some issues.<br />

CONCLUSIONS AND IMPLICATIONS<br />

This system is now on a right way of development but is far away from a mature<br />

system. As a future development I say that local <strong>in</strong>formatics systems should be l<strong>in</strong>ked with<br />

NSER database <strong>and</strong> <strong>the</strong> client just need to validate student personal <strong>in</strong>formation.<br />

All <strong>the</strong> systems should follow <strong>the</strong> local system <strong>and</strong> when an ID student is manipulated<br />

<strong>in</strong> some way (expelled, transferred etc.) <strong>the</strong> data sysnc. <strong>in</strong> both databases. This development<br />

will be managed <strong>in</strong> a different paper.<br />

REFERENCES<br />

1. Olteanu Cosm<strong>in</strong> (2009), „National unic number registrar. Utopy or “a must have” Lex<br />

et Scientia, no. 2 , 2009, pag. 514.<br />

2. http://www.rmu.ro<br />

3. http://portal.rmu.ro<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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MATERIAL DELIVERY TO CONSTRUCTION SITE: ISSUES, PROBLEMS AND<br />

THE WAY OUT<br />

Abdelnaser Omran;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

Abdul Aziz Huss<strong>in</strong>;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

ABSTRACT<br />

Materials are often ordered ei<strong>the</strong>r very late; <strong>in</strong>variably leav<strong>in</strong>g <strong>the</strong> supplier with<br />

uncerta<strong>in</strong> dem<strong>and</strong> <strong>and</strong> high material buffers to guarantee service level; or too early lead<strong>in</strong>g<br />

to buffer<strong>in</strong>g at <strong>the</strong> site… The aim of this paper is to review some issues, problems <strong>and</strong> propose<br />

solutions for manag<strong>in</strong>g material delivery to construction site.<br />

Keywords: Material delivery, construction site, problems, issues, Malaysia<br />

1. INTRODUCTION<br />

The aim of construction site management is to coord<strong>in</strong>ate <strong>and</strong> control several<br />

important th<strong>in</strong>gs to achieve <strong>the</strong> successful project <strong>in</strong> construction. The construction project<br />

management was divided <strong>in</strong>to five elements which are money, manpower, mach<strong>in</strong>e, material<br />

<strong>and</strong> method. Those elements need to manage effectively <strong>and</strong> systematically to produce <strong>the</strong><br />

higher quality of <strong>the</strong> product. In project management it <strong>in</strong>clude of <strong>the</strong> material management<br />

that important resources need to manage effectively <strong>in</strong> construction project. The management<br />

of <strong>the</strong> material can be divided <strong>in</strong>to two process which material delivery <strong>and</strong> obta<strong>in</strong> material.<br />

When <strong>the</strong> problem of material management arises, it can gives impact on <strong>the</strong> material<br />

management <strong>and</strong> thus it will affect <strong>the</strong> overall project management. For example, if <strong>the</strong><br />

delivery of <strong>the</strong> material is late so <strong>the</strong> project will delay <strong>and</strong> thus it can <strong>in</strong>crease <strong>the</strong> cost of <strong>the</strong><br />

project because <strong>the</strong> time period of <strong>the</strong> project is leng<strong>the</strong>n. The material is one of <strong>the</strong> elements<br />

that contribute <strong>in</strong> a large amount of <strong>the</strong> project cost. So, m<strong>in</strong>imiz<strong>in</strong>g <strong>the</strong> material cost will<br />

reduce <strong>the</strong> project cost. To m<strong>in</strong>imize <strong>the</strong> project cost, <strong>the</strong> facilities can used to manage <strong>the</strong><br />

materials such as <strong>in</strong>frastructure, communication, technology <strong>and</strong> transportation <strong>and</strong><br />

connection. To produce <strong>the</strong> high quality <strong>and</strong> effectively management, <strong>the</strong> project management<br />

can be done through <strong>the</strong> 5M which means:<br />

A) MONEY<br />

The management of <strong>the</strong> money is important to avoid any loss <strong>and</strong> uncerta<strong>in</strong>ty cost.<br />

The ma<strong>in</strong> objective of <strong>the</strong> money management is to ensure <strong>the</strong> cost spends is not exceed <strong>the</strong><br />

budget of <strong>the</strong> project. At least <strong>the</strong> cost spend did not exceed <strong>the</strong> cost of tender. The overall<br />

budget of <strong>the</strong> project <strong>in</strong>volve <strong>the</strong> labour cost which is <strong>the</strong> maximum used of <strong>the</strong> labour with<br />

m<strong>in</strong>imum cost .This can be achieved from <strong>the</strong> effective of <strong>the</strong> arrangement work by labour<br />

division (Mohsen, 2006). Besides that, <strong>the</strong> budget from <strong>the</strong> purchase of <strong>the</strong> material <strong>and</strong> <strong>the</strong><br />

budget if <strong>the</strong> work has any changes also consist <strong>in</strong> <strong>the</strong> project cost management. The benefit<br />

<strong>in</strong> cost management is control <strong>the</strong> cost of <strong>the</strong> project which means <strong>the</strong> efficient use of plant<br />

<strong>and</strong> equipment, low cost used by client <strong>and</strong> maximizes <strong>the</strong> profit to <strong>the</strong> contractor.<br />

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B) MACHINES<br />

Mach<strong>in</strong>es are <strong>the</strong> equipment need <strong>in</strong> construction project. The objective of <strong>the</strong> used of<br />

<strong>the</strong> material is to shorten <strong>the</strong> construction duration, reduce <strong>the</strong> cost <strong>and</strong> labour use <strong>and</strong><br />

<strong>in</strong>crease <strong>the</strong> quality of <strong>the</strong> material .If <strong>the</strong> contractor have <strong>the</strong>ir own equipment is more<br />

easily for <strong>the</strong>m <strong>and</strong> it can keep <strong>the</strong> company image. But to have own equipment need to<br />

exam<strong>in</strong>e first because it <strong>in</strong>volve of <strong>the</strong> high capital. To have <strong>the</strong> equipment need set up to<br />

prepare <strong>the</strong> services such as ma<strong>in</strong>tenance, rental <strong>and</strong> o<strong>the</strong>rs. Then, <strong>the</strong> management needs to<br />

ensure <strong>the</strong> policy to establish <strong>the</strong> company is to leng<strong>the</strong>n <strong>the</strong> life cycle of <strong>the</strong> equipment <strong>in</strong><br />

construction operation. Then, <strong>the</strong> management of <strong>the</strong> equipment is important as one of <strong>the</strong><br />

resources <strong>in</strong> construction activities (Mohsen, 2006).<br />

C) MANPOWER<br />

The manpower <strong>in</strong>volve <strong>in</strong> construction <strong>in</strong>dustry are divided <strong>in</strong>to two categories which<br />

is professional worker <strong>and</strong> not professional worker. Example of <strong>the</strong> professional worker is<br />

architect, eng<strong>in</strong>eer <strong>and</strong> quantity surveyor while <strong>the</strong> worker that not professional is skilled<br />

worker, semi-skilled worker <strong>and</strong> unskilled worker. So, <strong>the</strong> construction <strong>in</strong>dustry <strong>in</strong>volves<br />

many <strong>in</strong>dividual <strong>and</strong> each of <strong>the</strong>m has <strong>the</strong>ir own roles. The management to <strong>the</strong> manpower<br />

<strong>in</strong>volves so many <strong>in</strong>teractions between <strong>the</strong>m <strong>and</strong> if <strong>the</strong> <strong>in</strong>teraction is go<strong>in</strong>g well, <strong>the</strong>n <strong>the</strong><br />

implementation of <strong>the</strong> construction project can be done effectively.<br />

D) MATERIAL<br />

Even though <strong>the</strong> project is different, but <strong>the</strong> resources needed such as material is same.<br />

Example of <strong>the</strong> material is concrete, wood <strong>and</strong> o<strong>the</strong>rs. The effective use of <strong>the</strong> material can<br />

achieve <strong>the</strong> objectives to ensure <strong>the</strong> entire material deliver to <strong>the</strong> site complement with <strong>the</strong><br />

work that want to implement with <strong>the</strong> right time, good quality <strong>and</strong> with<strong>in</strong> <strong>the</strong> cost of <strong>the</strong><br />

project. A good management of <strong>the</strong> material <strong>in</strong>volve of <strong>the</strong> schedule, application process,<br />

order ,reception, storage <strong>and</strong> <strong>the</strong> material safety .Even though <strong>the</strong> delivery process from <strong>the</strong><br />

supplier but <strong>the</strong> concern from contractor is need to ensure <strong>the</strong> effective implementation of<br />

material management.<br />

E) METHOD<br />

To produce <strong>the</strong> successful project <strong>and</strong> high quality product with<strong>in</strong> <strong>the</strong> time <strong>and</strong> budget,<br />

<strong>the</strong> choice of construction method should be suitable with <strong>the</strong> type of <strong>the</strong> project. In<br />

addition, <strong>the</strong> worker should deliver <strong>the</strong> proper work method by follow<strong>in</strong>g <strong>the</strong> guidel<strong>in</strong>es <strong>and</strong><br />

procedures provided.<br />

Recently, <strong>the</strong> construction <strong>in</strong>dustry is grow<strong>in</strong>g well as many construction firms are<br />

compete aga<strong>in</strong>st each o<strong>the</strong>r to get <strong>the</strong> project <strong>and</strong> perform <strong>the</strong> best work quality to produce<br />

high quality of product. But, whatever it still have <strong>the</strong> problems that need to face by <strong>the</strong><br />

construction players .For example lack of material supply. This problem occurred because of<br />

<strong>the</strong> simultaneously dem<strong>and</strong> from <strong>the</strong> contractor. Thus, <strong>the</strong> construction <strong>in</strong>dustry still can<br />

overcome this problem which is <strong>the</strong> adaptation should be made to face <strong>the</strong> late delivery of<br />

material to construction site. In addition, <strong>the</strong> lack of material supply that usually occurred, <strong>the</strong><br />

<strong>in</strong>dustry overcomes this problem by import <strong>and</strong> <strong>the</strong> manufacturer will <strong>in</strong>crease <strong>the</strong> stock <strong>in</strong><br />

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order to fulfill <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g dem<strong>and</strong>. However, <strong>the</strong> government action needed to limit <strong>the</strong><br />

market manipulation that may cause by <strong>the</strong> manufacturer or supplier behavior. Thus, <strong>in</strong> this<br />

topic, we will specific on material delivery to construction site. As discussed before, <strong>the</strong><br />

material delivery is one of <strong>the</strong> process material management. In manag<strong>in</strong>g <strong>the</strong> material, it is<br />

important to make sure that <strong>the</strong> material delivered to construction site with<strong>in</strong> <strong>the</strong> time. The<br />

late delivery will distract <strong>the</strong> process of construction project. Figure (1) shows <strong>the</strong> process of<br />

material before it delivered to <strong>the</strong> construction site.<br />

Prepare <strong>the</strong> tender<br />

document<br />

Tender duration<br />

Tender obta<strong>in</strong>ed <strong>and</strong><br />

valuation of tender<br />

Contract for materials<br />

Quality guarantee<br />

The control of material<br />

production<br />

Material obta<strong>in</strong>ed<br />

Figure 1: Process of material before deliver to <strong>the</strong> site<br />

The great competition causes <strong>the</strong> price or money as <strong>the</strong> ma<strong>in</strong> factor <strong>in</strong> <strong>the</strong>ir success of<br />

bidd<strong>in</strong>g <strong>the</strong> work. Usually, low quality of material is used <strong>in</strong> order for <strong>the</strong> contractor to save<br />

cost. In Malaysia, most of <strong>the</strong> material has <strong>the</strong> certified quality st<strong>and</strong>ard. The low quality<br />

factor usually is not <strong>the</strong> ma<strong>in</strong> factor that will affect <strong>the</strong> growth of construction <strong>in</strong>dustry. But,<br />

<strong>in</strong> many case <strong>the</strong> escalation of material price will affect <strong>the</strong> implementation of <strong>the</strong> project.<br />

There are many challenges that construction <strong>in</strong>dustry should respond to. In competitive<br />

<strong>in</strong>dustries firms always have cost sav<strong>in</strong>g requirements. Construction firms are also fac<strong>in</strong>g <strong>the</strong><br />

<strong>in</strong>creas<strong>in</strong>g pressure to shorten <strong>the</strong>ir delivery times. However, construction firms cannot<br />

develop <strong>the</strong>ir bus<strong>in</strong>ess processes alone. Construction <strong>in</strong>dustry is an explosive <strong>in</strong>dustry where a<br />

special end product is assembled from generic <strong>and</strong> specific components by <strong>the</strong> help of dozens<br />

of subcontractors. That is why partner<strong>in</strong>g approach is needed when develop<strong>in</strong>g material<br />

delivery processes <strong>in</strong> <strong>the</strong> construction <strong>in</strong>dustry (Tutu, Samuli, 1997). Then, <strong>the</strong>re are many<br />

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issues <strong>and</strong> problems occurred <strong>in</strong> construction <strong>in</strong>dustry <strong>in</strong> various aspect <strong>and</strong> scope. Whatever<br />

<strong>the</strong> problems occurred, <strong>the</strong>re are always have <strong>the</strong> solution to solve those issues <strong>and</strong> problems.<br />

2. ISSUES, PROBLEMS AND SOLUTIONS<br />

There are several factors that contribute to <strong>the</strong> failure of manag<strong>in</strong>g a project, among<br />

<strong>the</strong>m are lower profit ga<strong>in</strong>ed than expected due to waste <strong>in</strong> cost control, delay <strong>and</strong> penalty also<br />

product/new material <strong>in</strong>troduced are manufactured late <strong>and</strong> caus<strong>in</strong>g effect on project schedule<br />

(Russel, 1976). However accord<strong>in</strong>g to Vrijhoef <strong>and</strong> Koskela (2000), Materials are often<br />

ordered ei<strong>the</strong>r very late; <strong>in</strong>variably leav<strong>in</strong>g <strong>the</strong> supplier with uncerta<strong>in</strong> dem<strong>and</strong> <strong>and</strong> high<br />

material buffers to guarantee service level; or too early lead<strong>in</strong>g to buffer<strong>in</strong>g at <strong>the</strong> site. A<br />

research done by Mohsen (2006) has identified several issues regard<strong>in</strong>g material delivery as<br />

<strong>the</strong> follow<strong>in</strong>g:<br />

a) Late deliveries<br />

b) Escalation <strong>in</strong> material prices<br />

c) Delay <strong>in</strong> order<strong>in</strong>g material<br />

d) Damages on ordered material<br />

e) Problems with <strong>the</strong> quantity of material<br />

The issues given have shared <strong>the</strong> same end result where when all of it occurs it would<br />

lead to delay <strong>in</strong> construction. The problems <strong>and</strong> solutions from each issue are elaborate fur<strong>the</strong>r<br />

<strong>in</strong> detail as we move on.<br />

2.1 PROBLEM WITH THE ORDER MATERIAL (LATE DELIVERIES)<br />

Late deliveries of material to <strong>the</strong> site is someth<strong>in</strong>g that can disturb <strong>the</strong> ongo<strong>in</strong>g project,<br />

this problem happen due to <strong>the</strong> late order<strong>in</strong>g <strong>the</strong> material. Late deliveries required crews to<br />

move to o<strong>the</strong>r works areas, halt<strong>in</strong>g <strong>the</strong> production at one area <strong>and</strong> requir<strong>in</strong>g startup of new<br />

work activities, also, shortages can stop crews from work<strong>in</strong>g, forc<strong>in</strong>g workers to be laid off<br />

for short periods of time. This commonly happen because of project manager lack of plann<strong>in</strong>g<br />

production, it happen when <strong>the</strong>re is no proper plann<strong>in</strong>g of material that have <strong>in</strong>tension of long<br />

period of deliveries. To get on time deliveries proper plann<strong>in</strong>g for a material expedit<strong>in</strong>g is <strong>the</strong><br />

best <strong>in</strong>surance for on-time deliveries, all purchase order need to <strong>in</strong>clude a delivery date based<br />

on <strong>the</strong> project schedule, <strong>and</strong> early order can cause early deliveries that can cause problems<br />

with <strong>the</strong> storage <strong>and</strong> adverse effect on project cash flow. Major material usually are ordered<br />

with<strong>in</strong> days f sign<strong>in</strong>g a construction contract, <strong>the</strong> purchase order should state that <strong>the</strong> job site<br />

is to be given at least 48 hour notice of a delivery so that adequate preparation can be made at<br />

site for off load<strong>in</strong>g, <strong>in</strong>spect<strong>in</strong>g, stor<strong>in</strong>g or directly <strong>in</strong>stall<strong>in</strong>g <strong>the</strong> material. The material<br />

supplier may be responsible for <strong>in</strong>complete deliveries improper material delivered, defective<br />

material, <strong>and</strong> late delivery of material. Confirmation with <strong>the</strong> supplier prior to delivery is<br />

helpful <strong>in</strong> receiv<strong>in</strong>g <strong>the</strong> proper material for <strong>the</strong> project. Some material contracts <strong>and</strong> purchase<br />

order have provision for back charg<strong>in</strong>g <strong>the</strong> supplier for damages. This can be happen when<br />

<strong>the</strong> supplier cannot fulfill <strong>the</strong> requirement <strong>in</strong> <strong>the</strong> contract that have been agree before, so <strong>the</strong><br />

contractor can claim for <strong>the</strong> loss or damage happen due to <strong>the</strong> contract. The case like this have<br />

happen before like <strong>the</strong> case of Ch<strong>in</strong>g Yik Development Sdn Bhd v Setapak Heights<br />

Development Sdn Bhd (1996) 3 MLJ 675.<br />

2.2 ESCALATION IN MATERIAL PRICES<br />

The escalation of material prices are not a new issue <strong>in</strong> Malaysia, <strong>the</strong> construction<br />

<strong>in</strong>dustry have faced with ongo<strong>in</strong>g price escalation due to several factors such as <strong>the</strong> <strong>in</strong>creased<br />

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of fuel has affected o<strong>the</strong>r material to share <strong>the</strong> <strong>in</strong>crement due to transportation, <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g<br />

price of metal <strong>and</strong> <strong>the</strong>se unfortunately would contribute to delay which we all aware off are<br />

consum<strong>in</strong>g money <strong>and</strong> <strong>in</strong>crease <strong>the</strong> construction cost. Researcher from Ghana (Frimpong et<br />

al., 2003) <strong>and</strong> Malaysia (Sambasivan & Soon, 2007) has shared same factors that contribute<br />

to delay which is <strong>the</strong> escalation of material price <strong>and</strong> <strong>the</strong> shortage of material. Delay <strong>in</strong><br />

construction <strong>in</strong>dustry contract<strong>in</strong>g can be both psychologically <strong>and</strong> f<strong>in</strong>ancially destructive.<br />

Whe<strong>the</strong>r <strong>the</strong> delay results from an act of God, breach of contract by one of <strong>the</strong> party, or<br />

differ<strong>in</strong>g site conditions, its impact on construction contracts is often catastrophic. The one<br />

who will suffer <strong>the</strong> cost could be ei<strong>the</strong>r contractor, client or could be both depend<strong>in</strong>g on <strong>the</strong><br />

contract <strong>and</strong> situations that would cause <strong>the</strong> delay. “Time is of <strong>the</strong> essence” has become a<br />

common statement conta<strong>in</strong>ed <strong>in</strong> <strong>the</strong> construction prime contract <strong>and</strong> subcontracts. Its<br />

appearance mean that contract performance be started promptly <strong>and</strong> cont<strong>in</strong>ue without<br />

<strong>in</strong>terruption until completion with<strong>in</strong> specified time period. It was also shown <strong>in</strong> PWD 203A<br />

2007 St<strong>and</strong>ard Form of Contract clause 78. The words mean that <strong>the</strong> contractor or<br />

subcontractor has an absolute duty to perform all contract requirements with no delay<br />

whatsoever <strong>and</strong> is <strong>in</strong> material breach of contract for fail<strong>in</strong>g to complete <strong>the</strong> contract work<br />

with<strong>in</strong> <strong>the</strong> contractually specified time. Same to <strong>the</strong> proprietor that, <strong>the</strong>se words also suggest<br />

that if proprietor does not promptly review <strong>and</strong> approve shop draw<strong>in</strong>gs or promptly perform<br />

o<strong>the</strong>r contractually specified duties has materially breach <strong>the</strong> contract. Numerous types of<br />

delay causes can be categorized depend<strong>in</strong>g on <strong>the</strong> stages of project execution when <strong>the</strong> delay<br />

took place <strong>and</strong> its consequences such as impose of various type of damages claim. This<br />

def<strong>in</strong>es <strong>the</strong> criticality of <strong>the</strong> delay <strong>in</strong> <strong>the</strong> overall project completion <strong>and</strong> its impact <strong>the</strong>reafter.<br />

The construction delay can be grouped <strong>in</strong>to three types:<br />

i. Excusable delays: This delay is due to causes of delay beyond control such as unforeseen<br />

events <strong>and</strong> also no fault or negligence <strong>in</strong> contractor’s part. It can be divided <strong>in</strong>to compensable<br />

or non compensable.<br />

- Compensable delay: Delay caused by client or designer (architect or eng<strong>in</strong>eer) such as<br />

design errors <strong>and</strong> changes <strong>in</strong> client’s requirements. A contractor is entitled both additional<br />

time <strong>and</strong> compensation.<br />

- Non Compensable delay: Delay that are not caused by client, designer, contractor,<br />

subcontractor, supplier or o<strong>the</strong>r parties. Adverse wea<strong>the</strong>r differ<strong>in</strong>g site conditions,<br />

unavoidable calamities, act of God <strong>and</strong> unusual delays <strong>in</strong> transportation are few examples. A<br />

contractor is entitled to extension of time only.<br />

ii. Non Excusable delays: Delay due to contractor’s weaknesses or not caused by <strong>the</strong><br />

contractor but should anticipated by <strong>the</strong> contractor under normal condition. Besides that, non<br />

excusable provides no bases for recovery of ei<strong>the</strong>r time or <strong>the</strong> monetary impact of <strong>the</strong> delay.<br />

The contractor is <strong>the</strong> sole responsible party <strong>and</strong> consequently, <strong>the</strong>y are not entitled to ei<strong>the</strong>r<br />

extension of time or compensation. However <strong>the</strong> client could be entitled to claim liquidated<br />

damages from <strong>the</strong> contractor. The cause of delay such as late <strong>in</strong> material procurement,<br />

f<strong>in</strong>ancial difficulties faced by contractors, <strong>in</strong>effective plann<strong>in</strong>g <strong>and</strong> schedul<strong>in</strong>g, change<br />

management <strong>and</strong> problems with sub contractors are a few example of non-excusable delay.<br />

iii. Concurrent delays: This delay is due to <strong>the</strong> comb<strong>in</strong>ation of two or more <strong>in</strong>dependent<br />

causes of delay dur<strong>in</strong>g <strong>the</strong> same period. Added that this delay occurs, at least to some degree,<br />

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dur<strong>in</strong>g <strong>the</strong> same period of time. Most of <strong>the</strong> time, this delay <strong>in</strong>volves excusable <strong>and</strong> non<br />

excusable delay. Therefore this delay may lead to disputes between contractor <strong>and</strong> client. The<br />

contractor only entitled to extension of time or compensation for <strong>the</strong> excusable delay but <strong>the</strong><br />

penalty or liquidated damages for <strong>the</strong> non excusable delay. Many construction contracts make<br />

<strong>the</strong> proprietor responsible for supply<strong>in</strong>g materials <strong>and</strong> equipment to <strong>the</strong> executor. Should <strong>the</strong><br />

proprietor breach this duty or fail to provide <strong>the</strong> material or equipment <strong>in</strong> a timely manner, <strong>the</strong><br />

proprietor will generally be liable for delay damages. The proprietor may be able to shift <strong>the</strong><br />

responsibility for such delay however, by <strong>in</strong>clud<strong>in</strong>g an exculpatory clause <strong>in</strong> <strong>the</strong> contract<br />

specifically to address this situation. Under PAM form (2006), this provision was given <strong>in</strong><br />

<strong>the</strong> clause 24.3(e) written as: ‘delay or failure <strong>in</strong> <strong>the</strong> supply of material <strong>and</strong> goods which <strong>the</strong><br />

employer had agreed to supply for <strong>the</strong> work’.<br />

2.2.1 SOLUTION<br />

Regard<strong>in</strong>g <strong>the</strong> issue of escalat<strong>in</strong>g material prices, <strong>the</strong> government has agree to revise<br />

<strong>the</strong> condition of changes <strong>in</strong> current material price where a Treasury Circular (SPP Bil. 3<br />

Tahun 2008) where a Special Provision to <strong>the</strong> Conditions of Contract (Variation on Price) are<br />

produce. However <strong>the</strong>se are only applicable to government project. The purpose of <strong>the</strong> letter<br />

(SPP Bil. 3 Tahun 2008) is to<br />

To upgrade/modify <strong>the</strong> implementation of Condition of Contract (Variation on Price) that<br />

was fixed <strong>in</strong> SPP Bil. 14 Tahun 1991<br />

To Post pone <strong>the</strong> effect<strong>in</strong>g date of Conditions of Contract (Variation on Price) SPP Bil.2<br />

Tahun 2008 that was set on 12 th May 2008 to 1 st January 2008, <strong>and</strong><br />

To implement <strong>the</strong> government result to allow Special Provision to <strong>the</strong> Conditions of<br />

Contract (Variation on Price) to project that implemented us<strong>in</strong>g Design <strong>and</strong> Build.<br />

The usage of this new provision could also be used for o<strong>the</strong>r non government project<br />

which could be <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> contract with <strong>the</strong> agreement between both parties. With this<br />

provision <strong>the</strong> contractor could survive <strong>and</strong> cont<strong>in</strong>ue <strong>the</strong>ir work without los<strong>in</strong>g profit because<br />

<strong>the</strong> provision are us<strong>in</strong>g <strong>the</strong> current material prices where fuel <strong>and</strong> steel are <strong>the</strong> ma<strong>in</strong> concern.<br />

2.3 DELAY IN ORDERING MATERIAL<br />

The primary goal of any construction project is <strong>the</strong> transformation of <strong>the</strong> expressed<br />

desire of <strong>the</strong> owner <strong>in</strong>to tangible artifacts that satisfies that desire. For such transformations to<br />

be cost-effective, human <strong>and</strong> material resources have to be garnered <strong>and</strong> managed with <strong>the</strong><br />

highest degrees of efficiency achievable. S<strong>in</strong>ce any artifact of structure is much more than <strong>the</strong><br />

sum of <strong>the</strong> materials that comprise <strong>the</strong> structure, it st<strong>and</strong>s to reason, that at <strong>the</strong> very least, a<br />

prerequisite for cost-effective construction is <strong>the</strong> availability of materials at <strong>the</strong> time <strong>and</strong><br />

location that <strong>the</strong>se materials are required on site. Notwithst<strong>and</strong><strong>in</strong>g anyth<strong>in</strong>g to <strong>the</strong> contrary <strong>in</strong><br />

this purchase order <strong>and</strong> without prejudice to <strong>the</strong> right of <strong>the</strong> purchaser under this purchase<br />

order <strong>and</strong> its entitlement to <strong>the</strong> said pre-estimated mutually agreed damages <strong>and</strong> <strong>in</strong> addition<br />

<strong>and</strong> not <strong>in</strong> derogation or substitution <strong>the</strong>reof <strong>the</strong> purchaser shall be entitled to term<strong>in</strong>ate <strong>the</strong><br />

purchase order <strong>in</strong> whole or <strong>in</strong> part without be<strong>in</strong>g liable to <strong>the</strong> seller <strong>in</strong> any manner whatsoever<br />

or to have <strong>the</strong> undelivered portion of <strong>the</strong> equipment <strong>and</strong>/or materials to be supplied pursuant<br />

hereto by <strong>the</strong> seller supplied <strong>and</strong> delivered at <strong>the</strong> risk <strong>and</strong> cost of <strong>the</strong> seller <strong>and</strong> without be<strong>in</strong>g<br />

liable to <strong>the</strong> seller <strong>in</strong> any manner whatsoever if at <strong>the</strong> end of <strong>and</strong> despite 30(thirty) days notice<br />

<strong>in</strong> writ<strong>in</strong>g <strong>the</strong> seller fails to deliver all or any part of <strong>the</strong> equipment <strong>and</strong> or materials to be<br />

supplied pursuant hereto by <strong>the</strong> seller with<strong>in</strong> <strong>and</strong> <strong>in</strong> accordance with <strong>the</strong> delivery schedule<br />

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(<strong>the</strong> time for completion) <strong>in</strong>clud<strong>in</strong>g such extended period as may have been allowed by <strong>the</strong><br />

purchaser.<br />

i) Case study: Freight delivery for <strong>the</strong> Alaska Pipel<strong>in</strong>e Project<br />

The freight delivery system for <strong>the</strong> Alaska pipel<strong>in</strong>e project was set up to h<strong>and</strong>le<br />

600,000 tons of materials <strong>and</strong> supplies. This tonnage did not <strong>in</strong>clude <strong>the</strong> pipes which<br />

comprised ano<strong>the</strong>r 500,000 tons <strong>and</strong> were shipped through a different rout<strong>in</strong>g system. The<br />

complexity of this delivery system is illustrated. The rectangular boxes denote geographical<br />

locations. The po<strong>in</strong>ts of orig<strong>in</strong> represent plants <strong>and</strong> factories throughout <strong>the</strong> US <strong>and</strong><br />

elsewhere. Some of <strong>the</strong> materials went to a primary stag<strong>in</strong>g po<strong>in</strong>t <strong>in</strong> Seattle <strong>and</strong> osme went<br />

directly to Alaska. There were five ports of entry Valdez, Anchorege, Whittier, Seward <strong>and</strong><br />

Prudhoe Bay. There was a secondary stag<strong>in</strong>g area <strong>in</strong> Fairbanks <strong>and</strong> <strong>the</strong> pipel<strong>in</strong>e itself was<br />

divided <strong>in</strong>to six sections. Beyond <strong>the</strong> Yukon River <strong>the</strong>re was noth<strong>in</strong>g available but a dirt road<br />

for haul<strong>in</strong>g. The amounts of freight <strong>in</strong> thous<strong>and</strong>s of tons shipped to <strong>and</strong> from various locations<br />

are <strong>in</strong>dicated by <strong>the</strong> numbers near <strong>the</strong> network branches <strong>and</strong> <strong>the</strong> modes of transportation are<br />

noted above <strong>the</strong> branches. In each of <strong>the</strong> locations, <strong>the</strong> contractor had supervision <strong>and</strong><br />

construction labor to identify materials, unload from transport, determ<strong>in</strong>e where <strong>the</strong> material<br />

was go<strong>in</strong>g, repackage if required to split shipments, <strong>and</strong> <strong>the</strong> reload material on outgo<strong>in</strong>g<br />

transport. (Au, 1998).<br />

ii) Recommendation<br />

Major materials usually are ordered with<strong>in</strong> days of sign<strong>in</strong>g a construction contract.<br />

The material delivery lead time determ<strong>in</strong>es <strong>the</strong> order <strong>in</strong> which purchase orders are prepared.<br />

Therefore, special attention must be given to determ<strong>in</strong><strong>in</strong>g which materials will require <strong>the</strong><br />

longest lead time. Preparation of purchase order must be coord<strong>in</strong>ated with <strong>the</strong> project<br />

schedule such that timely delivery dates are specified on <strong>the</strong> order. Quality <strong>and</strong> quality<br />

requirements must also be spelled out <strong>in</strong> <strong>the</strong> purchase order. The purchase order should state<br />

that job site is to be given at least 48 hours notice of a delivery so that adequate preparation<br />

can be made at <strong>the</strong> site for off load<strong>in</strong>g, <strong>in</strong>spect<strong>in</strong>g, stor<strong>in</strong>g, or directly <strong>in</strong>stall<strong>in</strong>g <strong>the</strong> material<br />

(Glenn & Richard, 2008). Simply plac<strong>in</strong>g a purchase order for material provides little<br />

assurance that <strong>the</strong> materials will arrive on time. Proper plann<strong>in</strong>g for a material expedit<strong>in</strong>g<br />

system is <strong>the</strong> best <strong>in</strong>surance for on time deliveries. All purchase orders need to <strong>in</strong>clude a<br />

delivery date based on <strong>the</strong> project schedule. Early deliveries can cause problems with storage<br />

<strong>and</strong> have an adverse effect on project cash flow. Late deliveries are worse.<br />

Glenn & Richard (2008) said special attention is needed to ensure that shop draw<strong>in</strong>g<br />

are prepared, checked, submitted for approval, <strong>and</strong> returned to <strong>the</strong> vendor. Similarly, samples,<br />

test, mill certificates, <strong>and</strong> o<strong>the</strong>r document must be approved. The control system for <strong>the</strong>se<br />

submittals must ensure prompt h<strong>and</strong>l<strong>in</strong>g at every level. Once all approvals are <strong>in</strong> place,<br />

manufactur<strong>in</strong>g can beg<strong>in</strong>. Fabrication schedule must be such that f<strong>in</strong>ished materials are ready<br />

to be shipped, allow<strong>in</strong>g sufficient time to get to <strong>the</strong> job site. Some materials <strong>and</strong> equipment<br />

required <strong>in</strong>spection dur<strong>in</strong>g <strong>the</strong> fabrication process or test<strong>in</strong>g prior to shipment. These items<br />

must be identified <strong>and</strong> a system must be <strong>in</strong> place to notify <strong>the</strong> proper <strong>in</strong>spect<strong>in</strong>g or approv<strong>in</strong>g<br />

organizations. While key materials <strong>and</strong> equipment are be<strong>in</strong>g fabricated, <strong>the</strong> expeditor should<br />

contact <strong>the</strong> supplier for assurance that shipp<strong>in</strong>g arrangements have been made. Often space<br />

must be reserved <strong>in</strong> advance on common carriers. Bills of lad<strong>in</strong>g <strong>and</strong> <strong>in</strong>surance also have to<br />

be obta<strong>in</strong>ed <strong>in</strong> <strong>the</strong> advance. Some contractors require all subcontractors to submit unpriced<br />

purchase orders to <strong>the</strong> expeditor. This allows <strong>the</strong> contractor to confirm that <strong>the</strong> material has<br />

been ordered <strong>and</strong> to assist with <strong>the</strong> shipp<strong>in</strong>g schedule when transportation disruptions occur.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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At <strong>the</strong> project site, <strong>the</strong> expeditor <strong>and</strong> project eng<strong>in</strong>eer meet regularly to determ<strong>in</strong>e <strong>the</strong> current<br />

status of material <strong>and</strong> to identify problem areas. Any potential delay <strong>in</strong> manufactur<strong>in</strong>g of<br />

shipp<strong>in</strong>g requires prompt action <strong>in</strong> order to avoid delay<strong>in</strong>g <strong>the</strong> project. The longer <strong>the</strong> advance<br />

warn<strong>in</strong>g of a material delay, <strong>the</strong> more options <strong>the</strong>re are to work around <strong>the</strong> problem.<br />

2.4 DAMAGES CONSTRUCTION MATERIAL IN DELIVERY PROCESS AT<br />

SITES<br />

Construction <strong>in</strong>dustry always faced with delivery material problem transferr<strong>in</strong>g at<br />

construction sites. Materials that delivered by suppliers every materials obta<strong>in</strong>ed by <strong>the</strong>m.<br />

Damages of material at sites occur caused of common factors <strong>and</strong> identified of some factors<br />

such as damages of process delivery materials at sites, damages of material storage process,<br />

negligence of workers at sites while work delivery process material beg<strong>in</strong> to supplier<br />

companies until arrive to sites <strong>and</strong> used by workers to construction activities. Sometimes,<br />

material damages also occurr<strong>in</strong>g from o<strong>the</strong>r situations <strong>in</strong> term of expectation problems on<br />

material. In PAM 1998, Clause 1 6-9 has mentioned about materials management for<br />

contractor <strong>and</strong> related material damages issue regard<strong>in</strong>g to obligations of workers <strong>in</strong><br />

construction work especially <strong>in</strong> sites concern material management. Causes of Material<br />

Damages are:<br />

1. Damages caused of process delivery <strong>the</strong> material at sites;<br />

2. Damages caused of material storage management process;<br />

3. Damages caused of transfer work at sites;<br />

4. Mistakes of works delivery process by workers; <strong>and</strong><br />

5. Unexpected problems upon materials.<br />

i) Damages caused of process delivery <strong>the</strong> material at sites<br />

Accord<strong>in</strong>g to four factors identified, ma<strong>in</strong> cause <strong>and</strong> more affect<strong>in</strong>g quality of<br />

materials occurs at sites caused mistake by workers when do<strong>in</strong>g work at delivery process.<br />

Most of <strong>the</strong>m careless not are careful <strong>in</strong> manag<strong>in</strong>g, collect <strong>and</strong> stor<strong>in</strong>g material at sites. Also,<br />

<strong>the</strong>y are ignor<strong>in</strong>g to safety <strong>and</strong> management procedures to h<strong>and</strong>le materials <strong>in</strong> <strong>the</strong>ir work. This<br />

occurs when <strong>the</strong>y less a few knowledge of right procedures <strong>and</strong> regulations upon material<br />

management st<strong>and</strong>ards outl<strong>in</strong>ed by Public Safety <strong>and</strong> Health at Construction Site 1994.<br />

ii) Damages caused of material storage management process<br />

When <strong>the</strong> materials are not <strong>in</strong> properly arranged, it may cause damage to materials <strong>and</strong><br />

obstruct <strong>the</strong> h<strong>and</strong>l<strong>in</strong>g of mechanical plant. Materials should be unloaded <strong>and</strong> stored near <strong>the</strong><br />

po<strong>in</strong>t of use to prevent double h<strong>and</strong>l<strong>in</strong>g of work. There is always a tendency for some of<br />

material to be stored <strong>in</strong> wrong place. For example small <strong>and</strong> valuable items like door closers<br />

<strong>and</strong> lockset, which are always stolen by workers or sub-contractors when stored <strong>in</strong> an open<br />

store. O<strong>the</strong>r example, material damages also occurs when storage process when workers<br />

failed to h<strong>and</strong>l<strong>in</strong>g storage work such location for store unsuitable, far to crane transferr<strong>in</strong>g<br />

materials to store. Construction material that not classified accord<strong>in</strong>g to specific<br />

classifications where it keeps <strong>and</strong> storage will affect materials conditions. For example, soil<br />

that will transfer used lorry need to keep <strong>and</strong> stored at clean place <strong>in</strong> order to avoid that<br />

material spread to o<strong>the</strong>r places <strong>and</strong> mixed with ano<strong>the</strong>r solid materials. Accord<strong>in</strong>g to Federal<br />

Act 1972, if workers failed to arrange materials accord<strong>in</strong>g to classifications, this will risks to<br />

impact on material <strong>and</strong> damaged material <strong>in</strong> directly.<br />

iii) Damages caused of transfer work at sites<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Material damages also occur when transferr<strong>in</strong>g work of delivery materials at site is<br />

carried out. For example, transportation such crane to take away <strong>the</strong> materials to storage<br />

location without beware <strong>and</strong> careful will damages when many materials not be pack <strong>and</strong><br />

b<strong>in</strong>d<strong>in</strong>g <strong>in</strong> orderly. For example, bricks that carried out to sites will face to damages if not<br />

h<strong>and</strong>l<strong>in</strong>g well properly by workers. Bricks have soft surface <strong>and</strong> sensitive to stamp down<br />

heavily on <strong>the</strong> ground <strong>and</strong> this risks to this materials to destroyed <strong>and</strong> damaged. Ignorance to<br />

driver to be aware will affected quality on materials transferred to sites.<br />

iv) Mistakes of works delivery process by workers<br />

Act 1974 <strong>and</strong> <strong>the</strong> Management of Health <strong>and</strong> Safety at Work Regulations have<br />

mentioned mistakes of work by workers are because some of <strong>the</strong>m unfamiliar with task <strong>and</strong><br />

works transfer for <strong>the</strong>m. This is will close to mistake of works by workers <strong>and</strong> will contribute<br />

to failure works. In damages upon material at sites of delivery work process, <strong>the</strong> mistakes<br />

would occur when workers not be careful <strong>and</strong> no expertise to do works. Usually, material<br />

delivery works will do by workers. Most of <strong>the</strong>m consist to foreign workers <strong>and</strong> less to right<br />

procedures <strong>and</strong> rules to h<strong>and</strong>l<strong>in</strong>g material delivery. Negligence of <strong>the</strong>m always occurs because<br />

<strong>the</strong>y less technical knowledge <strong>and</strong> skills to perform works impacts of low communication<br />

skills <strong>and</strong> underst<strong>and</strong> how to h<strong>and</strong>le materials properly. Mistakes such as careless,<br />

misunderst<strong>and</strong><strong>in</strong>g, not utilize proper facilities dur<strong>in</strong>g works of site workers caused delivery<br />

work was carried out not complete well properly.<br />

v) Unexpected problems upon materials<br />

This cause occurs less of ma<strong>in</strong>tenance works <strong>and</strong> responsible by workers. Materials<br />

that not control well <strong>and</strong> exposed to damages with ano<strong>the</strong>r works at sites <strong>and</strong> sometimes<br />

damages of materials also occurs with unexpected problems <strong>and</strong> uncontrolled. For example,<br />

construction materials exposed to damage because extra materials such as mortar, plaster <strong>and</strong><br />

concrete was neglected <strong>and</strong> delayed <strong>and</strong> be hard <strong>and</strong> frozen. Sometimes seen <strong>the</strong> materials fall<br />

down or spilled of nature conditions while f<strong>in</strong>ishes work such as pa<strong>in</strong>t<strong>in</strong>g, plaster<strong>in</strong>g <strong>and</strong> so<br />

on affected to materials <strong>and</strong> contribute to wastage <strong>and</strong> damages (Azrul, 2004). Material<br />

damages problem that occurs <strong>in</strong> construction site also <strong>in</strong>vestigated <strong>and</strong> also shown <strong>in</strong>terface<br />

us<strong>in</strong>g by 5M concept as below:<br />

1) Manpower<br />

Material damage occurs caused of manpower which local workers <strong>in</strong>volved <strong>in</strong><br />

construction especially <strong>in</strong> site management. Accord<strong>in</strong>g to manpower concept <strong>in</strong> law<br />

perspectives, material damages damaged <strong>and</strong> loss quality of materials caused ignorance of<br />

workers to h<strong>and</strong>l<strong>in</strong>g materials. Most of workers at sites consist of foreign workers who less<br />

knowledge <strong>and</strong> procedure guidel<strong>in</strong>e fixed on material management site. This issue occurs<br />

some problem on materials such damages, loss <strong>and</strong> wastage <strong>in</strong> activities at sites.<br />

2) Material<br />

Materials referr<strong>in</strong>g to sources for construction that supplied by suppliers to contractor<br />

or owners delivered to sites. The materials such as concrete, soil, concrete, bricks <strong>and</strong> o<strong>the</strong>rs<br />

need to keep <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong> regard on quality <strong>and</strong> quantities to avoid problem such as destroyed<br />

<strong>and</strong> so on. Dur<strong>in</strong>g <strong>the</strong> material transport to site, sometimes <strong>the</strong> material delivered to site<br />

already damage, it may due to <strong>the</strong> poor pack<strong>in</strong>g caus<strong>in</strong>g by negligence of <strong>the</strong> workers. As a<br />

result, material delivery with high quality such tile, brick <strong>and</strong> steels are broke <strong>and</strong> useless.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Accord<strong>in</strong>g to Environmental Site Management Policy (2008), <strong>the</strong> material that transferred<br />

need to use immediately or with<strong>in</strong> a few days after delivery to avoid any damages occurred.<br />

3) Money<br />

Increase of cost to cover damage of construction materials by owner or contractors<br />

impact of material replacement <strong>and</strong> new order material or bear for any lose upon materials<br />

that delivered. Material damages contributed of careless behavior <strong>and</strong> transfer works problem<br />

will lead to <strong>in</strong>crease cost, repurchas<strong>in</strong>g of new material for replace material was damaged.<br />

Also, extra h<strong>and</strong>l<strong>in</strong>g costs referr<strong>in</strong>g to production cost such transport<strong>in</strong>g surplus material,<br />

adm<strong>in</strong>istrative cost <strong>and</strong> require extra cost directly will push up <strong>the</strong> production cost<br />

(Edmeades, 1972).<br />

4) Method<br />

In this approach, method is refer to performance work by workers at site directly focus<br />

on work material delivery management such as storage process, transferr<strong>in</strong>g <strong>and</strong> so on. In<br />

delivery work material work at sites context, <strong>the</strong> method that used is storage management,<br />

pack<strong>in</strong>g, bulk <strong>and</strong> palleted. All this method is used for ease of access <strong>and</strong> off load<strong>in</strong>g <strong>in</strong> order<br />

to ensure <strong>the</strong> materials can be subsequently moved, if necessary to <strong>the</strong>ir po<strong>in</strong>t of use<br />

(Department of <strong>the</strong> Army, 1994).<br />

5) Mach<strong>in</strong>ery<br />

In this topic, mach<strong>in</strong>ery is used for transferred materials to sites us<strong>in</strong>g transportation at<br />

site such lorry, crane <strong>and</strong> o<strong>the</strong>r material transport to site. But <strong>the</strong> material damage or broke not<br />

pack properly <strong>and</strong> not h<strong>and</strong>l<strong>in</strong>g well while load <strong>and</strong> travel to <strong>the</strong> storage contributed damage<br />

<strong>and</strong> unload where delivery is self unload-careless h<strong>and</strong>l<strong>in</strong>g <strong>in</strong>to storage occurred<br />

(Lll<strong>in</strong>gworth,1993).<br />

vii) Solutions<br />

Material at site when delivered at site need to be managed with good construction<br />

plann<strong>in</strong>g, build trusty towards <strong>the</strong> consultant <strong>and</strong> to avoid any bad consequences such material<br />

waste, material damage <strong>and</strong> delay of delivery due to should take action <strong>and</strong> good solution by<br />

<strong>the</strong> project manager or contractor roles. Below show some solutions to avoid material<br />

damages at site ei<strong>the</strong>r before delivery or after delivery. The suggestions to obta<strong>in</strong> benefits of<br />

material management to contractors or project manager or o<strong>the</strong>rs parties <strong>in</strong>volves are <strong>in</strong>clude:<br />

1. Buy a little amount at a time;<br />

2. Need a small storage capacity;<br />

3. Reduce cost to build a bigger storage;<br />

4. Reduce of material waste due of uneven storage capacity; <strong>and</strong><br />

5. Reduce material damage due to long period of time of keep it.<br />

viii) Recommendations<br />

Material storage on site <strong>in</strong> term avoids damages or loss of materials which adversely<br />

affect <strong>the</strong> operation of <strong>the</strong> construction project. Accord<strong>in</strong>g to Chanter (1993), problems<br />

always arise dur<strong>in</strong>g materials supply or delivery at sites because of <strong>the</strong> improper storage <strong>and</strong><br />

protection facilities. Some suggestions have been listed of previous studies on build<strong>in</strong>g<br />

material <strong>in</strong> order avoids due damages, loss <strong>and</strong> wastages. Stukhart (1995) has suggested<br />

material delivery at sites require a large storage capacity which is rarely available on site. A<br />

few considerations need to take <strong>in</strong> <strong>the</strong> plann<strong>in</strong>g of <strong>the</strong> storage space such as tim<strong>in</strong>g of <strong>the</strong><br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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<strong>in</strong>itial buy, <strong>and</strong> historical <strong>in</strong>formation <strong>and</strong> experience. For material delivery effectively, good<br />

access for material deliveries should to implement <strong>and</strong> practice by workers. Comprehensive<br />

facilities transport arrivals <strong>and</strong> departures for large quantities <strong>and</strong> for large volume by pipel<strong>in</strong>e<br />

need to apply <strong>in</strong> order to avoid damages <strong>and</strong> improve material management at construction<br />

sites. The potential of IT applications that provides a basis for develop<strong>in</strong>g an effective<br />

framework to support <strong>the</strong> improvement of material management such damages, wastage <strong>and</strong><br />

o<strong>the</strong>rs problem can applied by workers or people <strong>in</strong>volves <strong>in</strong> construction sites. A schedule<br />

needs to provide to ensure material management at sites controll<strong>in</strong>g <strong>and</strong> keep material <strong>in</strong> long<br />

time. Accord<strong>in</strong>g to Chartered Institute of Purchas<strong>in</strong>g <strong>and</strong> Supply (1985), material<br />

management of delivery process need to material storage management to avoid excess of<br />

materials delivered to site creates lot storage problems, if <strong>the</strong> material are delivered too early<br />

on site, <strong>the</strong> risk of material damaged by progress<strong>in</strong>g work is reduced.<br />

2.5 PROBLEM WITH THE QUANTITY OF MATERIAL<br />

Problem with <strong>the</strong> less quantity of material that have been order is always happen <strong>in</strong> <strong>the</strong><br />

construction site, due to this problem <strong>the</strong> contractor need to bear a loss for this problem. If <strong>the</strong><br />

material is less than <strong>the</strong> needed material on <strong>the</strong> site, <strong>the</strong> project or <strong>the</strong> site progress will be<br />

disturb <strong>and</strong> can cause delay happen <strong>in</strong> <strong>the</strong> construction of project. Job site management is<br />

important because it needed to ensur<strong>in</strong>g <strong>the</strong> amounts of material arrive <strong>in</strong> <strong>the</strong> site is enough<br />

for <strong>in</strong>stallation <strong>and</strong> for <strong>the</strong> appropriate jobsite storage for material. For this k<strong>in</strong>d of problem<br />

can be cope if <strong>the</strong> contractor make a contract with <strong>the</strong> supplier <strong>and</strong> put <strong>the</strong> term that need to<br />

fulfill by <strong>the</strong> supplier, if <strong>the</strong> supplier cannot fulfill <strong>the</strong> requirement that have been stick on <strong>the</strong><br />

contract, <strong>the</strong> contractor can claim any damage (Section 76 Malaysia Contract Act, 1950).<br />

This k<strong>in</strong>d of problem <strong>in</strong> <strong>the</strong> law we can call it as a breach of condition. And, if <strong>the</strong> supplier<br />

refuse to perform <strong>the</strong> term <strong>and</strong> requirement that been ask by contractor, so <strong>the</strong> contract will<br />

end like that (Section 40 Malaysia Contract Act, 1950).<br />

CONCLUSIONS<br />

Construction Industry <strong>in</strong> Malaysia is important sector <strong>in</strong> develop<strong>in</strong>g economic growth.<br />

In construction <strong>in</strong>dustry many matters is carried out as common issues. One of common issue<br />

that always occurs <strong>in</strong> Malaysia Construction Industry is about material delivery management<br />

process <strong>in</strong> sites. Material delivery process as a process that <strong>in</strong>volves receiv<strong>in</strong>g material<br />

process <strong>in</strong> construction site of owner or contractor firms from supplier transfer to <strong>the</strong>m as<br />

necessary for project implementation. In delivery material problem, some problems <strong>and</strong> issues<br />

have to identify <strong>in</strong> construction <strong>in</strong>dustry <strong>and</strong> this issues always happened to most company<br />

dur<strong>in</strong>g delivery <strong>and</strong> receiv<strong>in</strong>g process for <strong>the</strong>ir material <strong>in</strong>puts. Many causes identified<br />

contributed for material delivery problem <strong>in</strong>clude problems of delays <strong>in</strong> order materials,<br />

<strong>in</strong>crease material price, damage material, quality <strong>and</strong> quantity problems <strong>and</strong> accurate data for<br />

material order<strong>in</strong>g by owners <strong>and</strong> contractors. The problems <strong>and</strong> issues that have been outl<strong>in</strong>e<br />

are used to f<strong>in</strong>d out good solutions to solve this problem <strong>in</strong> order to avoid repetition problem<br />

that could affect materials management process <strong>and</strong> <strong>in</strong>crease problem <strong>in</strong> project management<br />

directly. Fur<strong>the</strong>r, a case study also carried out to ease underst<strong>and</strong><strong>in</strong>g this issue. For each<br />

problem that identified related to act <strong>and</strong> regulation <strong>in</strong> construction laws perspectives which<br />

underl<strong>in</strong>e clauses <strong>and</strong> act as a guidel<strong>in</strong>es to supplier <strong>and</strong> stakeholders <strong>in</strong> term follow<strong>in</strong>g<br />

regulation related to material management. Problems of material delivery <strong>in</strong> sites are common<br />

issue <strong>and</strong> should to take noted by people that work <strong>in</strong> construction <strong>in</strong>dustry especially local<br />

<strong>and</strong> foreign workers that most responsible to material delivery work process. Accord<strong>in</strong>g to<br />

this problem, a framework has created <strong>and</strong> outl<strong>in</strong>es as a recommendation to ensure problems<br />

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of material delivery process is h<strong>and</strong>led properly. For examples provide large space for<br />

management storage, Just –In -Time technique (JIT), Material management system (MMS)<br />

<strong>and</strong> so on.<br />

REFERENCES<br />

1. Sambasivan, M., & Soon, Y.W. (2007). Causes <strong>and</strong> effects of delays <strong>in</strong> Malaysian<br />

construction <strong>in</strong>dustry, International Journal of Project Management 25. 517–526.<br />

2. Soon, TK.. (2010). Dispute Resolution <strong>in</strong> Relation to Delay of Construction Project<br />

,19-24<br />

3. Abdullah, M.R., Abdul Rahman, I., & Abdul Azis, A.A., (2010). Causes of Delay <strong>in</strong><br />

MARA Management Procurement Construction Projects 1-6.<br />

4. Abang Mohsen A.A. (2006). Pengurusan Bahan : Masalah Penghantaran Dan<br />

Penerimaan Bahan Di Tapak B<strong>in</strong>a, 35-38, 56-62<br />

5. Rajoo, S. (2008). Arbitration <strong>in</strong> <strong>the</strong> Construction Industry 76<br />

6. Frimpong, Y., Oluwoye, J., & Crawford, L., (2003). Causes of delay <strong>and</strong> cost overruns<br />

<strong>in</strong> construction of groundwater projects <strong>in</strong> a develop<strong>in</strong>g countries; Ghana as a case<br />

study, International Journal of project management 21: 321-326<br />

7. Au, H.T. (1998). Project Management for Construction. Carnegic Mellon.<br />

8. Glenn, S.K.S., & Richard, H.C. (2008). Project Management (Vol. Fifth Edition).<br />

Canada.<br />

9. Kasim, N.B., Anumba, C.J., <strong>and</strong> Da<strong>in</strong>ty, A.R.J. (2005). Improv<strong>in</strong>g Materials<br />

Management - - Practices on Fast –Track Construction Projects.<br />

10. P<strong>in</strong>g, T.S. (2009). Material Waste <strong>in</strong> <strong>the</strong> Malaysian Construction Industry,<br />

Unpublished MSc Thesis, Universiti Sa<strong>in</strong>s Malaysia.<br />

11. Sharifah Maszura Syed Mohs<strong>in</strong>; Benefit of material management<br />

12. Treasury Circular (SPP Bil. 3 Tahun 2008). Special Provision to <strong>the</strong> Conditions of<br />

Contract (Variation on Price)<br />

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TIME INCONSISTENCY AND PUBLIC POLICIES<br />

Case study: The public pension system <strong>in</strong> Romania<br />

Răzvan Papuc 1<br />

University of Bucharest<br />

ABSTRACT.<br />

The susta<strong>in</strong>ability of <strong>the</strong> national pension systems represents an issue of cont<strong>in</strong>uous<br />

<strong>in</strong>terest, both for <strong>the</strong> economies that conceptually <strong>in</strong>clude <strong>the</strong>mselves with<strong>in</strong> “<strong>the</strong> European<br />

social model”, <strong>and</strong> for <strong>the</strong> economies that are conceptually closer to <strong>the</strong> paradigm of<br />

“marg<strong>in</strong>alism” <strong>in</strong> <strong>the</strong> social public <strong>in</strong>tervention, given <strong>the</strong> importance of public policies with<strong>in</strong><br />

this area for <strong>the</strong> <strong>in</strong>dividual <strong>and</strong> collective welfare.<br />

The accumulation of some unsusta<strong>in</strong>able public deficits on <strong>the</strong> long term, due to several<br />

budgetary policies that reflect <strong>the</strong> lack of fiscal discipl<strong>in</strong>e, but also a certa<strong>in</strong> captivity of <strong>the</strong><br />

political class towards its own elective <strong>in</strong>terests, <strong>the</strong> ag<strong>in</strong>g population, <strong>the</strong> low fertility, <strong>the</strong><br />

sectorial public policies with mediocre <strong>and</strong> <strong>in</strong>conclusive effects on <strong>the</strong> <strong>in</strong>crease of <strong>the</strong> number<br />

of employed <strong>in</strong>dividuals, but also <strong>the</strong> numerous bankruptcies of private pension funds <strong>and</strong> <strong>the</strong><br />

<strong>in</strong>crease of poor with<strong>in</strong> pensioners, are just some of <strong>the</strong> most important socio-economic<br />

circumstances that have enforced a facon Derrida deconstruction of <strong>the</strong> support policies for<br />

<strong>the</strong> third age.<br />

The purpose of this paper is to “draw”, based on <strong>the</strong> example of <strong>the</strong> national public<br />

system, <strong>the</strong> coord<strong>in</strong>ates of a “foretold death”, but also to underst<strong>and</strong> that support policies for<br />

<strong>the</strong> third age <strong>in</strong> Romania, <strong>and</strong> especially <strong>the</strong> retirement policies, represent examples of public<br />

policies affected by <strong>the</strong> “time <strong>in</strong>consistency” (Kydl<strong>and</strong> <strong>and</strong> Prescott, 1977), whose central<br />

issue is <strong>the</strong> credibility <strong>and</strong> lack of efficiency on <strong>the</strong> long term.<br />

Keywords: time <strong>in</strong>consistency, moral hazard, public pension systems<br />

Improperly called support policies for <strong>the</strong> third age - because it creates <strong>the</strong> impression<br />

of a voluntary <strong>and</strong> benevolent act of <strong>the</strong> state or o<strong>the</strong>r agents, for those <strong>in</strong> post-employment –<br />

public policies <strong>and</strong> <strong>in</strong>stitutions for manag<strong>in</strong>g pension contributions have been, for a long time,<br />

<strong>the</strong> constant sectorial expression of what we call a crisis situation. Its connotations, which are<br />

among <strong>the</strong> most diverse, from <strong>the</strong> multiannual fiscal deficits to <strong>the</strong> efforts to recover <strong>the</strong> lost<br />

time of <strong>the</strong> <strong>the</strong>matic national legislation, make us face <strong>the</strong> need for an effort to signal 8 <strong>the</strong><br />

resources of such situation.<br />

The public policies <strong>in</strong> Romania from with<strong>in</strong> this field, also bear <strong>the</strong> marks (as<br />

important as those of any o<strong>the</strong>r economy) of <strong>the</strong> crisis situation, be<strong>in</strong>g able to help us to signal<br />

accurately, what else (except for <strong>the</strong> demographic or fertility decl<strong>in</strong>e) <strong>and</strong> <strong>the</strong>y expla<strong>in</strong> <strong>the</strong><br />

unsusta<strong>in</strong>ability of <strong>the</strong> public social security systems. Twenty years of traceability <strong>and</strong> history<br />

of <strong>the</strong> food of a crisis, represent a period of time that cannot be ignored, where only <strong>the</strong><br />

aforementioned variables with all <strong>the</strong>ir explanatory force are not sufficient to expla<strong>in</strong>, based<br />

on an elegant statistics, a phenomenon of such magnitude <strong>and</strong> complexity. For an effort of<br />

honest deconstruction (<strong>in</strong> o<strong>the</strong>r words, <strong>the</strong> comprehension of <strong>the</strong> current situation by its<br />

relations with <strong>the</strong> various contexts <strong>in</strong> which it was formed) <strong>economics</strong> <strong>and</strong> demographic<br />

analyzes can <strong>and</strong> must be accompanied by <strong>the</strong> support brought to <strong>the</strong> <strong>the</strong>ories of politics <strong>and</strong><br />

8 The term signal is taken from politics <strong>and</strong> raises <strong>the</strong> question of agents’ rational behaviour, depend<strong>in</strong>g on <strong>the</strong><br />

credibility of <strong>the</strong> signals.<br />

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<strong>the</strong> <strong>the</strong>ories of public adm<strong>in</strong>istration, someth<strong>in</strong>g we shall try to accomplish <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g<br />

pages.<br />

THE CREDIBILITY ISSUE OF THE SOCIAL SECURITY POLICY<br />

From <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g, public policies, constitutive <strong>in</strong>stitutions of welfare states were<br />

governed by <strong>the</strong> objective of improv<strong>in</strong>g some groups’ from <strong>the</strong> society socio-economic<br />

position, based on <strong>the</strong> pr<strong>in</strong>ciples of <strong>the</strong> paretian optimum. With<strong>in</strong> <strong>the</strong> <strong>in</strong>stitutions of political<br />

pluralism, redistributive policies have been for a long period of <strong>the</strong> twentieth century <strong>the</strong><br />

expression of a balance achieved between compet<strong>in</strong>g <strong>in</strong>terest groups <strong>in</strong> society, qualified by<br />

different categories of representative techniques. This type of sui generis communion was<br />

argued by Olson who, <strong>in</strong> 1965 demonstrates that because of <strong>the</strong> free-riders, <strong>the</strong> <strong>in</strong>terests of a<br />

few are more likely to organize <strong>in</strong> special <strong>in</strong>terest groups than <strong>in</strong> <strong>the</strong> case of large groups. This<br />

th<strong>in</strong>g determ<strong>in</strong>ed <strong>the</strong> accumulation at national level of such small groups that were dra<strong>in</strong><strong>in</strong>g a<br />

greater share of <strong>the</strong> Gross Domestic Product (GDP) for <strong>the</strong>ir own <strong>in</strong>terest, situation which<br />

affected <strong>the</strong> GDP growth <strong>and</strong> <strong>the</strong> redistribution logic. Thus, pursuant to Olson’s logic, for<br />

<strong>the</strong> pension systems, military or judiciary pensioners – small <strong>in</strong>terest groups - were <strong>in</strong> <strong>the</strong><br />

position to obta<strong>in</strong> higher pensions without contribut<strong>in</strong>g to <strong>the</strong> costs of this situation as well,<br />

more precisely, a larger contribution or at least age limit retirement existent at national level<br />

for all <strong>the</strong> o<strong>the</strong>r groups.<br />

Not <strong>the</strong> same th<strong>in</strong>g happens with large, heterogeneous groups, with sectorial <strong>in</strong>terests<br />

that are difficult to build-up, like employees that constitute for example, different categories<br />

of public sector employees. Therefore, <strong>in</strong>stead of improv<strong>in</strong>g <strong>the</strong> allocative situation of <strong>the</strong><br />

groups def<strong>in</strong>ed as disadvantaged, <strong>the</strong> situation of <strong>the</strong> special <strong>in</strong>terest groups is improv<strong>in</strong>g, fact<br />

that questions <strong>the</strong> purpose of redistributive policies, giv<strong>in</strong>g way to an approach that br<strong>in</strong>gs<br />

forth <strong>the</strong> efficiency of public policies, alongside with <strong>the</strong>ir credibility.<br />

In order to be efficient, public policies must be credible, <strong>in</strong> o<strong>the</strong>r words, <strong>the</strong>y must be<br />

<strong>in</strong>dependent from a government’s discretionary policies. Kydl<strong>and</strong> <strong>and</strong> Paterson (1977)<br />

showed that fixed, over-contextual rules, b<strong>in</strong>d<strong>in</strong>g commitments are those that make public<br />

policies credible, because political discretion leads to “time <strong>in</strong>consistency”, <strong>the</strong> motivations of<br />

<strong>the</strong> parliament <strong>and</strong>/or government decision makers differ <strong>in</strong> various time spaces.<br />

We believe that <strong>the</strong> ma<strong>in</strong> problem of <strong>the</strong> third age policies <strong>in</strong> Romania is <strong>the</strong><br />

credibility because of at least two reasons:<br />

1. First, we are talk<strong>in</strong>g about <strong>the</strong> emergence of <strong>the</strong> time <strong>in</strong>consistency as a result of <strong>the</strong><br />

analysis of public decisions regard<strong>in</strong>g <strong>the</strong> system, translated <strong>in</strong>to: (i) <strong>the</strong> large number of<br />

discretionary rules dur<strong>in</strong>g <strong>the</strong> twenty years of reform, that have created an response behaviour<br />

governed by moral hazard from those that are targeted (ii) <strong>the</strong> <strong>in</strong>ability to deliver effective<br />

immediate budgetary results (for example, by reduc<strong>in</strong>g <strong>the</strong> deficit).<br />

2. Second, it is <strong>the</strong> lack of decisive rules (meta-legal) to govern any new political<br />

decision on a system as to not allow a new decision maker, representative of a new coalition<br />

of <strong>in</strong>terests, to achieve “an alternative redistribution pattern” 9 .<br />

The chang<strong>in</strong>g <strong>and</strong> seasonal nature, depend<strong>in</strong>g on <strong>the</strong> electoral cycle of such policies<br />

which are generat<strong>in</strong>g huge transaction costs, will have to be replaced by a cont<strong>in</strong>uity policy <strong>in</strong><br />

which bodies that are <strong>in</strong>dependent from electoral seasonality to pursue a redistributive policy<br />

to meet <strong>the</strong> constra<strong>in</strong>ts of efficiency <strong>and</strong> vice versa, an efficient one to be able to also satisfy<br />

9 G. Majone, Public Policies <strong>and</strong> Public Adm<strong>in</strong>istration: Ideas, Interests <strong>and</strong> Institutions, <strong>in</strong> A New H<strong>and</strong>book of<br />

Political Science, Robert Good<strong>in</strong>, Hans Dieter Kl<strong>in</strong>gemann, Polirom Publish<strong>in</strong>g House, Iasi, 2005.<br />

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redistribution criteria. Even if, dur<strong>in</strong>g <strong>the</strong> socio-economic development, we can f<strong>in</strong>d ourselves<br />

<strong>in</strong> <strong>the</strong> situation of <strong>in</strong>complete contracts, of regulat<strong>in</strong>g contracts that are not regulat<strong>in</strong>g<br />

new situations to follow, <strong>the</strong> solution will have to be <strong>the</strong> one that <strong>in</strong> Williamson’s language<br />

is called “relational contract<strong>in</strong>g”, mean<strong>in</strong>g a contract with precise <strong>and</strong> clear objectives <strong>and</strong><br />

criteria, without any factual details - a “constitution” over a particular situation. For example,<br />

with<strong>in</strong> <strong>the</strong> pension system we shall not stipulate fixed numbers, such as percentage of<br />

average wage over <strong>the</strong> last twenty years as pension value or <strong>the</strong> average pension to represent<br />

50% of <strong>the</strong> gross average wage, but we shall agree on some criteria such as: <strong>the</strong> pensions of<br />

all socio-professional categories will be awarded based only on <strong>the</strong> contributiveness criterion,<br />

without exception. Fixed number will be replaced by a fixed rule – <strong>the</strong> motion of a regulatory<br />

technocratic <strong>and</strong> conceptually impeccable <strong>in</strong>stitution where political circumstances shall not<br />

dictate <strong>the</strong> content <strong>and</strong> significance of <strong>the</strong> rule.<br />

1. TIME INCONSISTENCY<br />

With<strong>in</strong> psychological analysis, <strong>the</strong> term procrast<strong>in</strong>ation is used to express a<br />

behaviour characterized by avoid<strong>in</strong>g or delay<strong>in</strong>g tak<strong>in</strong>g high priority decisions <strong>in</strong> favour for<br />

some smaller <strong>and</strong> less important ones. Explanations for such behaviour are <strong>the</strong> most diverse,<br />

from <strong>the</strong> emergence of anxiety toge<strong>the</strong>r with <strong>the</strong> development of major projects, to those that<br />

ascerta<strong>in</strong> that we are not genetically created to negative emotions. This type of behaviour<br />

alienates itself from <strong>the</strong> efficiency pr<strong>in</strong>ciples underly<strong>in</strong>g modern organisations, among which<br />

<strong>the</strong> orientation towards solv<strong>in</strong>g problems is <strong>the</strong> most important one. The retrospective result<br />

of such behaviour is represented by <strong>the</strong> time <strong>in</strong>consistency of personal decisions or decisions<br />

that <strong>in</strong>volve <strong>the</strong> organization or what <strong>the</strong> organisation where <strong>the</strong> <strong>in</strong>dividual works <strong>in</strong>volves by<br />

such behaviour.<br />

The public sector economy <strong>and</strong> <strong>the</strong> analysis made on <strong>the</strong> public policies, <strong>the</strong> result of<br />

<strong>the</strong> public decisional behaviour as <strong>the</strong> one mentioned above is known as time or dynamic<br />

<strong>in</strong>consistency. The most important problem attached to this concept is <strong>the</strong> fact that <strong>in</strong> <strong>the</strong><br />

discretionary public decisions, <strong>the</strong> selection of that decision which is considered to be <strong>the</strong><br />

best does not result <strong>in</strong> <strong>the</strong> social objective function be<strong>in</strong>g maximized. The reason for which<br />

this paradox occurs is that “economic plann<strong>in</strong>g is not a game aga<strong>in</strong>st nature but, ra<strong>the</strong>r, a<br />

game aga<strong>in</strong>st rational economic agents” 10 . In o<strong>the</strong>r words, public decisions must be judged as<br />

be<strong>in</strong>g reasonable <strong>in</strong> relation to a set of preferences expressed by a target group ra<strong>the</strong>r than<br />

rational <strong>in</strong> <strong>the</strong>mselves. The current decisions of government agents depend largely by <strong>the</strong>ir<br />

expectations regard<strong>in</strong>g future public policies actions <strong>and</strong> <strong>the</strong>ir results. They do not represent<br />

<strong>the</strong> image of some <strong>in</strong>variable expectations as <strong>the</strong>y are postulated by <strong>the</strong> classical <strong>the</strong>ories of<br />

public adm<strong>in</strong>istration <strong>and</strong> <strong>the</strong>refore, iterations of <strong>the</strong> same optimal decision at a given time.<br />

Adm<strong>in</strong>istrative change determ<strong>in</strong>es simple iteration not to be possible because new governance<br />

br<strong>in</strong>gs o<strong>the</strong>r redistributive policies to follow <strong>and</strong> o<strong>the</strong>r social practice. Therefore, any change<br />

<strong>in</strong> policy will also alter <strong>the</strong> structure of <strong>the</strong> precedent rules. Even if <strong>the</strong> new rules converge<br />

with <strong>the</strong> old ones, as Lucas demonstrated (1976), <strong>the</strong> results will be suboptimal (for example,<br />

if at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of a year, an adm<strong>in</strong>istrative authority announces a certa<strong>in</strong> target <strong>in</strong> regards<br />

with <strong>the</strong> <strong>in</strong>flation rate at <strong>the</strong> end of <strong>the</strong> year <strong>and</strong> a certa<strong>in</strong> type of support policy for<br />

accomplish<strong>in</strong>g such target, <strong>the</strong> agents’ expectations on <strong>the</strong> future development of prices will<br />

determ<strong>in</strong>e a change <strong>in</strong> <strong>the</strong>ir current behaviour with cumulative effects on <strong>the</strong> general level of<br />

prices, faster than those expected).<br />

10 F. Kydl<strong>and</strong> <strong>and</strong> E. Prescott, Rules Ra<strong>the</strong>r than Discretion: The Inconsistency of Optimal Plans. The Journal of<br />

Political Economy, Vol. 85 (3): 473, 1977.<br />

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At a certa<strong>in</strong> time, <strong>the</strong> decisional coherence does not <strong>in</strong>duce <strong>the</strong> optimality of <strong>the</strong> social<br />

function as well. If at a certa<strong>in</strong> time <strong>the</strong>re are <strong>in</strong> economy major expectations on <strong>in</strong>creas<strong>in</strong>g<br />

<strong>the</strong> unemployment among <strong>the</strong> population over 50 years, authorities may decide to reduce<br />

social <strong>and</strong> f<strong>in</strong>ancial costs of such situation by sett<strong>in</strong>g up <strong>the</strong> rule of early retirement. The<br />

implemented rule, which is now coherent, can generate major negative effects <strong>in</strong> a not very<br />

distant time horizon, by <strong>in</strong>creas<strong>in</strong>g imbalances of <strong>the</strong> social security budget <strong>and</strong> <strong>the</strong>refore<br />

f<strong>in</strong>ancial transfer efforts from o<strong>the</strong>r categories of public budgets. Different generations have<br />

different preferences <strong>and</strong> even if at a certa<strong>in</strong> time, authorities have taken <strong>the</strong> best decision,<br />

consider<strong>in</strong>g <strong>the</strong> preferences of that generation, <strong>the</strong> result is <strong>the</strong> emergence of time<br />

<strong>in</strong>consistency.<br />

With<strong>in</strong> <strong>the</strong> public pension system <strong>in</strong> Romania, time <strong>in</strong>consistency can be observed <strong>in</strong> a<br />

very rich production of public policies <strong>in</strong> <strong>the</strong> field 11 after 1990.<br />

First, it is <strong>the</strong> large number of legislative provisions; we can consider <strong>the</strong>m “THE BEST<br />

DECISIONS” <strong>in</strong> accordance with <strong>the</strong> preferences of those generations. 60 laws,<br />

orders, <strong>and</strong> decisions <strong>in</strong> <strong>the</strong> field were issued only between 2000 <strong>and</strong> 2011. They aimed at:<br />

- <strong>the</strong> modification of <strong>the</strong> module for <strong>the</strong> calculation of pension - (for example,<br />

calculation based on <strong>the</strong> pension po<strong>in</strong>t - only for 2001-2010, 28 normative acts have<br />

established <strong>the</strong> value of <strong>the</strong> pension po<strong>in</strong>t), adjustment from <strong>the</strong> gross average wage<br />

forecasted for <strong>the</strong> current year, adjustment from <strong>the</strong> <strong>in</strong>flation rate, decoupl<strong>in</strong>g from <strong>the</strong> pay of<br />

those active for <strong>the</strong> military pensions);<br />

- <strong>the</strong> modification of <strong>the</strong> retirement age <strong>and</strong> work<strong>in</strong>g groups - Decree-Law no.<br />

114/1990, Decree-Law no. 68/1990, Order no. 50/1990, Law no. 73/1991, Law no. 80/1992,<br />

<strong>and</strong> Law 2/1995 on early retirement, Law no. 86/1997, Law no. 19/2000, Law no. 341/2004,<br />

Law 226/2006, Law no. 250/2007, Law nr.263/2010 – at <strong>the</strong> end of <strong>the</strong> n<strong>in</strong>th decade, 3<br />

million <strong>in</strong>dividuals, ten times more than <strong>in</strong> 1990, have beneficiated from <strong>the</strong> re<strong>in</strong>tegration <strong>in</strong><br />

<strong>the</strong> more advantage work groups I <strong>and</strong> II; Ano<strong>the</strong>r result of this legislation is <strong>the</strong> existence of<br />

1.83 million, mean<strong>in</strong>g approximately 33% of total have an <strong>in</strong>complete contributiveness stage<br />

(2011, National House of Pensions <strong>and</strong> O<strong>the</strong>r Social Insurance Rights (CNPAS) statistics);<br />

- <strong>the</strong> modification of <strong>the</strong> legislation on <strong>the</strong> retirement rights of positively<br />

discrim<strong>in</strong>ated groups.<br />

Throughout <strong>the</strong> period after 1989, approximately 80 normative acts have regulated <strong>the</strong><br />

special pension system 12 . By pensions of <strong>the</strong> positively discrim<strong>in</strong>ated groups pension we<br />

underst<strong>and</strong>: <strong>the</strong> state military pensions, state pensions of policemen <strong>and</strong> civil servants with<br />

special status <strong>in</strong> <strong>the</strong> prison adm<strong>in</strong>istration system, service pensions of <strong>the</strong> specialist auxiliary<br />

staff of <strong>the</strong> courts <strong>and</strong> prosecutors' offices attached to <strong>the</strong>m; service pensions of <strong>the</strong> diplomatic<br />

<strong>and</strong> consular staff, service pensions of parliamentary civil servants, service pensions of MPs<br />

<strong>and</strong> Senators, service pensions of civil aviation personnel employed <strong>in</strong> civil aviation crews<br />

<strong>and</strong> service pensions of <strong>the</strong> Court of Auditors’ staff. The pension rights of <strong>the</strong>se categories<br />

have become legal based on <strong>the</strong> transformations of some provisions from <strong>the</strong> professional<br />

statuses with<strong>in</strong> <strong>the</strong> respective doma<strong>in</strong>. Such changes <strong>in</strong> <strong>the</strong> <strong>in</strong>stitutional build-up <strong>and</strong> logic of<br />

group preferences <strong>in</strong> <strong>the</strong> form of some discrim<strong>in</strong>atory legal provisions took place ma<strong>in</strong>ly after<br />

<strong>the</strong> enactment of Law 19/2000. The contributiveness pr<strong>in</strong>ciple was replaced with different<br />

calculus formulas tak<strong>in</strong>g <strong>in</strong>to account: <strong>the</strong> wage <strong>in</strong>come for <strong>the</strong> last month (for judges), <strong>the</strong><br />

average wage <strong>in</strong>come <strong>in</strong> <strong>the</strong> last three months for staff <strong>in</strong> civil aviation or <strong>the</strong> number of<br />

m<strong>and</strong>ates for members of parliament. These “reasonable” formulas have lead to pension<br />

11 National House of Pensions <strong>and</strong> Social Security - Legislative Department, 2011.<br />

12 A. Paul (Vass), About pensions, with <strong>the</strong> analytical balance (I <strong>and</strong> II), Centre for Economics <strong>and</strong> liberty, 2010.<br />

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values of up to 85% of <strong>the</strong> <strong>in</strong>come before retirement. Also, <strong>the</strong> discretionary rule of <strong>the</strong> annual<br />

growth of pension based on <strong>the</strong> average gross wage was amended by <strong>the</strong> group<br />

“preference” for <strong>the</strong> development of <strong>the</strong> wage <strong>in</strong>come category to which such groups<br />

belonged to. Law no. 164/2001 on state military pensions <strong>and</strong> Law no. 179/2004 on state<br />

pensions <strong>and</strong> o<strong>the</strong>r rights of <strong>the</strong> policemen have regulated based on <strong>the</strong> “separate table”<br />

pr<strong>in</strong>ciple, <strong>the</strong> right to <strong>the</strong> benefits determ<strong>in</strong>ed by <strong>the</strong> end of <strong>the</strong> employed person status.<br />

As <strong>the</strong> table below shows, <strong>in</strong> 2011, <strong>the</strong> beneficiaries of special laws were <strong>the</strong> follow<strong>in</strong>g:<br />

Table no. 1<br />

Beneficiaries of special laws Total number of<br />

beneficiaries of special<br />

laws<br />

723.626<br />

Number of IOVR (disabled, veterans <strong>and</strong> war widows) 14.786<br />

pensioners<br />

Number of war veterans <strong>and</strong> widows 307.876<br />

Number of beneficiaries of <strong>the</strong> Decree-law no. 118/1990 69.228<br />

Number of beneficiaries of <strong>the</strong> Law no. 42/1990 441<br />

Number of beneficiaries of <strong>the</strong> Law no. 341/2004 4.972<br />

Number of beneficiaries of <strong>the</strong> Law no. 189/2000 117.278<br />

Number of beneficiaries of <strong>the</strong> Law no. 309/2002 209.045<br />

Source: CNPAS, 2011<br />

Of <strong>the</strong>se, 77,000 pensioners were registered only <strong>in</strong> <strong>the</strong> military pension system,<br />

hav<strong>in</strong>g average pensions over 2,000 lei, contributiveness stages up to 25 years <strong>and</strong> maximum<br />

age of retirement of 55 years.<br />

Analys<strong>in</strong>g retroactively “<strong>the</strong> best solutions”, we can ascerta<strong>in</strong> <strong>the</strong> follow<strong>in</strong>g:<br />

a. Regard<strong>in</strong>g <strong>the</strong> legislative measures taken <strong>in</strong> <strong>the</strong> ‘90s, <strong>the</strong>y aimed at “a<br />

transformation” of <strong>the</strong> employed population from potential unemployed to avant la letter<br />

active pensioners. The retirement policies constituted <strong>the</strong> public authorities' response to<br />

structural changes <strong>in</strong> <strong>the</strong> national economy. Faced with <strong>the</strong> premises of major imbalances on<br />

<strong>the</strong> labour market, as a result of reduc<strong>in</strong>g <strong>the</strong> activity with<strong>in</strong> <strong>the</strong> traditional <strong>in</strong>dustrial sectors<br />

(m<strong>in</strong><strong>in</strong>g, chemical <strong>and</strong> petrochemical, mach<strong>in</strong>ery, steel, etc.), but also with<strong>in</strong> agriculture,<br />

public authorities have responded with retirement policies that aimed at early retirement.<br />

Thus, <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g tables we can observe <strong>the</strong> follow<strong>in</strong>g developments of <strong>the</strong> number of<br />

pensioners:<br />

Table no. 2<br />

Period 1990-1992 1993-1996 1997-2000<br />

Number<br />

pensioners<br />

GDP<br />

billions)<br />

of<br />

(USD<br />

+ 600.000 +1.100.000 +700.000<br />

40.8 28.9 19.6 26.3 30 35.4 35.3 35.2 38.1 35.6 37<br />

Source: National Bank of Romania (BNR), 2011 for GDP, CNPP for number of pensioners<br />

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Table no. 3<br />

Period 2001-2004 2005-2008 2009-2010<br />

Number<br />

pensioners<br />

of<br />

GDP (USD<br />

billions)<br />

+100.000 -350.000 -20000<br />

40.1 45.8 56.9 73.1 98.6 121.9 166 200 161.1 161.6<br />

Source: National Bank of Romania (BNR), 2011 for GDP, CNPP for number of pensioners<br />

The relationship between <strong>the</strong> evolution of GDP <strong>and</strong> <strong>the</strong> number of pensioners reflects<br />

a strong <strong>in</strong>verse correlation between <strong>the</strong> two <strong>in</strong>dicators for <strong>the</strong> n<strong>in</strong>th decade. Thus, <strong>in</strong> <strong>the</strong> first<br />

period, <strong>the</strong>re is a strong correlation between <strong>the</strong> two <strong>in</strong>dicators – <strong>the</strong> correspondent of <strong>the</strong><br />

decl<strong>in</strong>e <strong>in</strong> <strong>the</strong> GDP from USD 40.8 billion <strong>in</strong> 1990 to USD 19.6 billion <strong>in</strong> 1992<br />

(approximately 50%), was <strong>the</strong> <strong>in</strong>crease <strong>in</strong> <strong>the</strong> number of pensioners by 17%, only <strong>in</strong> <strong>the</strong> first<br />

months of 1990 <strong>the</strong> number of pensioners <strong>in</strong>creased by 400,000 <strong>in</strong>dividuals; <strong>in</strong> <strong>the</strong> period<br />

between 1997-2000 for a growth <strong>in</strong> GDP from USD 35.2 billion to approximately USD 37<br />

billion (approximately 5%), <strong>the</strong> number of pensioners <strong>in</strong>creased by 700,000.<br />

The absolute <strong>and</strong> light growth <strong>in</strong> <strong>the</strong> number of pensioners from <strong>the</strong> follow<strong>in</strong>g period<br />

was due ma<strong>in</strong>ly to <strong>the</strong> effects of Law no. 19/2000 which <strong>in</strong>troduced more str<strong>in</strong>gent<br />

requirements on retirement, but also <strong>the</strong> development of public policies with<strong>in</strong> <strong>the</strong> more active<br />

employment area by Law 76/2002. At <strong>the</strong> same, dur<strong>in</strong>g 2000-2008 <strong>the</strong> number of pensioners<br />

<strong>in</strong> <strong>the</strong> agriculture has been cumulatively reduced; <strong>the</strong> number of those over 64 years old has<br />

decreased <strong>in</strong> <strong>the</strong> reference from 1.75 million to 890,000.<br />

Among <strong>the</strong> most important legal provisions, that are produc<strong>in</strong>g time <strong>in</strong>consistency <strong>in</strong><br />

<strong>the</strong> n<strong>in</strong>th decade, we mention <strong>the</strong> follow<strong>in</strong>g:<br />

• Government Decision no. 267/1990, by which <strong>the</strong> retirement age for m<strong>in</strong><strong>in</strong>g<br />

personnel was set at 45 years, its provisions be<strong>in</strong>g applicable to o<strong>the</strong>r <strong>in</strong>dustrial enterprises for<br />

10 years. Toge<strong>the</strong>r with <strong>the</strong> <strong>in</strong>dustrial sector discrim<strong>in</strong>ation on <strong>the</strong> right to retirement, <strong>the</strong><br />

respective legislative provision has created discrim<strong>in</strong>ation between members of <strong>the</strong> same<br />

<strong>in</strong>dustrial sector as those who retired before <strong>the</strong> emergence of <strong>the</strong> legal provision received<br />

recalculated that were lower by 30%.<br />

• Decree-Law no. 60/1990 on <strong>the</strong> reduction of <strong>the</strong> m<strong>in</strong>imum retirement age both for<br />

men <strong>and</strong> women to 55 <strong>and</strong> 50 years respectively.<br />

• Law no. 80/1992 concern<strong>in</strong>g <strong>the</strong> pensions <strong>and</strong> o<strong>the</strong>r rights to social securities for<br />

<strong>in</strong>dependent farmers <strong>and</strong> forest l<strong>and</strong>owners.<br />

• The methodology for calculat<strong>in</strong>g pensions based on <strong>the</strong> average wage over <strong>the</strong> last<br />

five years has been marked by time <strong>in</strong>consistency because, given <strong>the</strong> economic conditions,<br />

with hyper<strong>in</strong>flation, pensions have become bigger than wages, <strong>and</strong> <strong>the</strong> pyramid of <strong>in</strong>come,<br />

based on <strong>the</strong> professional tra<strong>in</strong><strong>in</strong>g level, has become just ano<strong>the</strong>r academic concept, because<br />

former employees received bigger pensions than <strong>the</strong> former hierarchically superior received<br />

several years ago.<br />

• All legal provisions on <strong>the</strong> calculation of pension rights.<br />

b. The amendments <strong>in</strong> legislation on <strong>the</strong> work groups <strong>and</strong> re<strong>in</strong>tegration have<br />

been made based on <strong>the</strong> fundamentals of power resources <strong>the</strong>ory <strong>and</strong> not on impact <strong>and</strong><br />

technical analyses. The trade union pressures from <strong>the</strong> early years of <strong>the</strong> n<strong>in</strong>th decade<br />

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showed <strong>the</strong> preferences <strong>in</strong> terms of public policies <strong>in</strong> <strong>the</strong> field <strong>and</strong> somehow determ<strong>in</strong>ed<br />

central authorities to issue decisions reflect<strong>in</strong>g time <strong>in</strong>consistency. The problems of <strong>the</strong><br />

collective actions were once aga<strong>in</strong> reiterated, “rational” agents not be<strong>in</strong>g able to create an<br />

efficient social <strong>in</strong>stitution with <strong>the</strong> purpose of creat<strong>in</strong>g a “fixed rule” to produce both systemic<br />

efficiency <strong>and</strong> group welfare. Thus, Order no. 50/90, also known as “Re<strong>in</strong>tegration Order” 13<br />

determ<strong>in</strong>ed <strong>the</strong> re<strong>in</strong>tegration of approximately 3,000,000 Group III jobs <strong>in</strong>to higher groups,<br />

which implicitly led to <strong>the</strong> <strong>in</strong>tegrally artificial dim<strong>in</strong>ish<strong>in</strong>g of <strong>the</strong> contribution periods for age,<br />

up to 12 years. Such legislative provision produced a moral hazard, beneficiaries assum<strong>in</strong>g <strong>the</strong><br />

risks of smaller future <strong>in</strong>come for “<strong>the</strong> safety” of <strong>the</strong> pension, thus distort<strong>in</strong>g <strong>the</strong> decisions of<br />

<strong>the</strong> labour market, but also <strong>the</strong> <strong>in</strong>dividual decisions on whe<strong>the</strong>r to be employed or to be<br />

assisted. This decision also created ano<strong>the</strong>r form of moral hazard that left its marks to <strong>the</strong><br />

current day, namely through transactions with certificates of employment <strong>in</strong> jobs with higher<br />

group. The crim<strong>in</strong>al risks of false statements were perceived as be<strong>in</strong>g smaller than <strong>the</strong><br />

opportunity to quickly obta<strong>in</strong> a pension. Article 6 of <strong>the</strong> aforementioned Order sets forth a<br />

problem of this type of decision, namely, <strong>the</strong> <strong>in</strong>stitutional negotiation at a microeconomic<br />

level, established by <strong>the</strong> central decisional rule as one can see from <strong>the</strong> follow<strong>in</strong>g statement:<br />

“The nom<strong>in</strong>ation of persons fall<strong>in</strong>g with<strong>in</strong> work<strong>in</strong>g group I <strong>and</strong> II is done by <strong>the</strong> management<br />

of <strong>the</strong> unit toge<strong>the</strong>r with <strong>the</strong> free trade unions from <strong>the</strong> units, tak<strong>in</strong>g <strong>in</strong>to account <strong>the</strong><br />

particular work<strong>in</strong>g conditions <strong>in</strong> which <strong>the</strong> concerned <strong>in</strong>dividuals (<strong>the</strong> level of <strong>the</strong> exist<strong>in</strong>g<br />

noxae, <strong>the</strong> unfavourable microclimate conditions, physical or nervous overstra<strong>in</strong>, special risk<br />

of explosion, radiation or <strong>in</strong>fection, etc.)." The job <strong>in</strong>tegrated <strong>in</strong>to a certa<strong>in</strong> work<strong>in</strong>g group is<br />

<strong>the</strong> result of <strong>the</strong> agreement between <strong>in</strong>terest group existent at a microeconomic level <strong>and</strong>,<br />

under no circumstances, it is <strong>the</strong> result of an objective, technical <strong>and</strong> <strong>in</strong>dependent<br />

analysis.<br />

c. The time <strong>in</strong>consistency of public policies from this period can be emphasized<br />

also by ano<strong>the</strong>r <strong>in</strong>dicator, namely <strong>the</strong> <strong>in</strong>crease number of <strong>the</strong> <strong>in</strong>dividuals who benefit<br />

from <strong>in</strong>validity pension. This situation is also <strong>the</strong> expression of moral hazard. The lack<br />

of consistency of decision-mak<strong>in</strong>g authorities with<strong>in</strong> support policies on ag<strong>in</strong>g has led to<br />

unprecedented risk-tak<strong>in</strong>g behaviours, assumed by both potential beneficiaries <strong>and</strong> <strong>the</strong><br />

expertise authority. If <strong>in</strong> 1990 from 3.6 million pensioners, 208,000 were benefit<strong>in</strong>g from<br />

<strong>in</strong>validity pension, mean<strong>in</strong>g 5.8% of total, <strong>in</strong> 2011 from 5,700,000 pensioners, 833,625 are<br />

retired on <strong>in</strong>validity, mean<strong>in</strong>g 15.6% of total. Only <strong>in</strong> <strong>the</strong> period 2001 - 2011, 30% of all files<br />

submitted for retirement were based on debilitat<strong>in</strong>g diseases, <strong>and</strong> this situation reached its<br />

peak <strong>in</strong> 2001: 45% of <strong>the</strong> files. The ma<strong>in</strong> categories of debilitat<strong>in</strong>g diseases represented by<br />

cardiovascular diseases 28.44% <strong>and</strong> by mental disorders - 19.23% <strong>and</strong> neurological disorders<br />

- 9.6%, accord<strong>in</strong>g to data provided by CNPAS (National House of Pensions <strong>and</strong> O<strong>the</strong>r Social<br />

Insurance Rights). The above mentioned distribution by categories of debilitat<strong>in</strong>g diseases<br />

raises question mark especially if we observe <strong>the</strong> high proportion of mental disorders <strong>in</strong> <strong>the</strong>ir<br />

total, but also <strong>the</strong> fact that recent <strong>in</strong>spections of <strong>the</strong> M<strong>in</strong>istry of Labour <strong>and</strong> Social Protection<br />

revealed <strong>the</strong> existence of numerous violations of legislation.<br />

d. Law 19/2000 <strong>and</strong> Law 263/2010 represent <strong>the</strong> most important Romanian<br />

contributions to “<strong>the</strong> reform” of <strong>the</strong> pension system, <strong>the</strong> last repeal<strong>in</strong>g <strong>the</strong> first one, while<br />

accept<strong>in</strong>g most of <strong>the</strong> provisions <strong>the</strong>reof. From a technical po<strong>in</strong>t of view, such provisions are<br />

13 Nistor, I. (2011), Romanian public pension system - between reform <strong>and</strong> social justice, [Onl<strong>in</strong>e], Avaible:<br />

http://www.aipensie.ro/?page_id=420.<br />

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mostly <strong>the</strong> results of technical expertise ra<strong>the</strong>r than <strong>the</strong> <strong>in</strong>clusion of group “sets of<br />

preferences”. However, <strong>the</strong>re are several major elements that carry fur<strong>the</strong>r <strong>the</strong> series of<br />

decisions affected by time <strong>in</strong>consistency. First, several systems of parallel retirement rema<strong>in</strong>,<br />

such as those above mentioned with<strong>in</strong> this paper, hence <strong>the</strong> validity of a presumption <strong>in</strong><br />

regards to <strong>the</strong> existence of a monopoly over <strong>the</strong> agenda <strong>and</strong> a “w<strong>in</strong>n<strong>in</strong>g set” (<strong>in</strong> <strong>the</strong> sense of<br />

We<strong>in</strong>gast, 2005) of <strong>the</strong> “group”. Secondly it is a “formative” problem, <strong>the</strong> hard <strong>in</strong>terpretation<br />

of <strong>the</strong> pr<strong>in</strong>ciple of contributiveness (establish<strong>in</strong>g equal pensions for equal contributions) be<strong>in</strong>g<br />

replaced by a soft one (as a m<strong>and</strong>atory payment of contributions). Thirdly, some provisions of<br />

<strong>the</strong> law, which created <strong>the</strong> possibility of dim<strong>in</strong>ish<strong>in</strong>g <strong>the</strong> dynamic <strong>in</strong>consistency, were<br />

withdrawn <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g months as if to emphasize <strong>the</strong> chang<strong>in</strong>g nature of <strong>the</strong> policies<br />

formation process (Majone, 2005). Thus, <strong>the</strong> legally, budgetary <strong>and</strong> politically correct<br />

sentence-promise to calculate pensions only for periods where social contributions were<br />

paid, was replaced with one that produced moral hazard where it was stated that <strong>the</strong><br />

contribution period consists of periods for which social contributions were due. 14 The<br />

effects of such difference <strong>in</strong> mean<strong>in</strong>g between <strong>the</strong> words “paid” <strong>and</strong> “due” left room for<br />

ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g a low fructification of <strong>the</strong> mass of taxpayers <strong>in</strong> terms of higher collection rates.<br />

The formula “required contribution period” used throughout <strong>the</strong> law <strong>in</strong> order to regulate<br />

<strong>the</strong> status of <strong>the</strong> self-employed persons’ contributions to <strong>the</strong> public pension system represents<br />

ano<strong>the</strong>r expression of <strong>the</strong> enactment with<strong>in</strong> public retirement policies of <strong>the</strong> arbitrary<br />

discretionary decision as long as <strong>the</strong> criteria for substantiation were not related to<br />

contributions paid by <strong>the</strong> <strong>in</strong>sured (for example, <strong>the</strong> date of birth).<br />

2. THE DECISIVE RULE. HOW TO ENSURE DECISIONAL LEGITIMACY?<br />

Modern <strong>the</strong>ories of public adm<strong>in</strong>istration, from <strong>the</strong> new <strong>in</strong>stitutionalism to <strong>the</strong> <strong>the</strong>ories<br />

of public managerialism, emphasize <strong>the</strong> importance of public <strong>in</strong>stitutions’ legitimacy, <strong>the</strong><br />

decisions taken by public <strong>in</strong>stitutions to ensure <strong>the</strong>ir survival when fac<strong>in</strong>g <strong>the</strong> pressure exerted<br />

by o<strong>the</strong>r organizations, what we call “peer pressure” public management. A public<br />

<strong>in</strong>stitution, such as <strong>the</strong> public pension system, can survive <strong>and</strong> perform even though <strong>the</strong><br />

decisions taken by <strong>the</strong> management authorities are perceived as be<strong>in</strong>g legitimate by <strong>the</strong><br />

beneficiaries of such decisions. A beneficiary of a public decision will act towards <strong>the</strong><br />

compliance of a public decision, not because he visualizes <strong>the</strong> image of a possible punitive<br />

sanction should he transgress <strong>the</strong> rule, but because between him <strong>and</strong> <strong>the</strong> <strong>in</strong>stitution a<br />

conceptual bond<strong>in</strong>g exists based on <strong>the</strong> idea that beneficiaries cannot conceive ano<strong>the</strong>r<br />

alternative meant to maximize <strong>the</strong>ir own sets of preferences. Implicitly, this means that<br />

<strong>the</strong> balance of <strong>in</strong>stitutions represents a norm meant to provide <strong>the</strong>m with legitimacy. The<br />

stead<strong>in</strong>ess of <strong>the</strong> rules of <strong>the</strong> game represents <strong>the</strong> normal status of “<strong>the</strong> game”, groups<br />

maximiz<strong>in</strong>g <strong>the</strong>ir <strong>in</strong>terests <strong>and</strong> comply<strong>in</strong>g with such rules for long periods of time. To<br />

change <strong>the</strong> rule is difficult due to <strong>the</strong> high level of uncerta<strong>in</strong>ty regard<strong>in</strong>g <strong>the</strong> results of<br />

chang<strong>in</strong>g <strong>the</strong> decision 15 . This prevents players to change <strong>the</strong> rules.<br />

The system of <strong>in</strong>stitutional rules that governed <strong>and</strong> are still govern<strong>in</strong>g to a large extent<br />

<strong>the</strong> national <strong>in</strong>surance system for <strong>the</strong> elderly does not meet such fundamental rules for <strong>the</strong><br />

efficient function<strong>in</strong>g of a public <strong>in</strong>stitution <strong>and</strong> a system of public rules. Therefore, <strong>the</strong><br />

process of implement<strong>in</strong>g <strong>in</strong>stitutional policies based on predictability <strong>and</strong> decisive, meta-legal<br />

rules, represent a must have of this system.<br />

14 Idem 6<br />

15 S. Ste<strong>in</strong>mo, The New Institutionalism <strong>in</strong> Barry Clark <strong>and</strong> Joe Foweraker, (eds.) The Encyclopedia of<br />

Democratic Thought, page 4, London: Routlege, 2001.<br />

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In our view, such decisive rules should primarily encompass <strong>the</strong> follow<strong>in</strong>g:<br />

a. <strong>the</strong> “hard” pr<strong>in</strong>ciple of pension based on contributiveness <strong>and</strong> not a questionable rule<br />

of <strong>the</strong> social importance of <strong>the</strong> activity carried out - (like special pensions for members of <strong>the</strong><br />

parliament, magistrates, etc.);<br />

b. <strong>the</strong> “hard” pr<strong>in</strong>ciple of equal pensions to equal contributions;<br />

c. <strong>the</strong> “hard” pr<strong>in</strong>ciple of pension based on <strong>the</strong> contribution period (period of actual<br />

payment of contributions), <strong>and</strong> not based on <strong>the</strong> period due;<br />

d. <strong>the</strong> pr<strong>in</strong>ciple of pension <strong>in</strong>dex<strong>in</strong>g based on <strong>the</strong> annual <strong>in</strong>flation rate, <strong>and</strong> not on <strong>the</strong><br />

evolution of <strong>the</strong> average gross wage on economy;<br />

e. elim<strong>in</strong>at<strong>in</strong>g <strong>the</strong> formula that prevents retirement for those who have accomplished <strong>the</strong><br />

contribution period required by law, even if <strong>the</strong>y do not have <strong>the</strong> statutory retirement age <strong>in</strong><br />

order to allow new generations to enter <strong>the</strong> labour market;<br />

f. <strong>the</strong> prohibition to review <strong>the</strong> retirement legislation when measures are perceived as<br />

“policies to elim<strong>in</strong>ate <strong>the</strong> pressure” from <strong>the</strong> labour market;<br />

g. ensur<strong>in</strong>g <strong>the</strong> adm<strong>in</strong>istration of <strong>the</strong> technocrat <strong>and</strong> depoliticised <strong>in</strong>stitutions system;<br />

h. ensur<strong>in</strong>g <strong>the</strong> <strong>in</strong>stitutional isomorphism.<br />

CONCLUSIONS<br />

Barr (1995), brought to <strong>the</strong> forefront of discussions on <strong>the</strong> policies for <strong>the</strong> third age <strong>in</strong><br />

<strong>the</strong> retirement doma<strong>in</strong> <strong>the</strong> fact that <strong>the</strong> efficiency of <strong>the</strong> rules on various aspects of such<br />

policies can only be achieved if <strong>the</strong> systems are based on simple <strong>and</strong> neutral rules, lack<strong>in</strong>g<br />

esoteric l<strong>in</strong>guistics, rules that are easy to implement <strong>and</strong> comprehend by those affected now or<br />

<strong>in</strong> <strong>the</strong> future.<br />

In <strong>the</strong> last twenty years, <strong>the</strong> public pension system <strong>in</strong> Romania has been dist<strong>in</strong>guished<br />

by sets of rules marked by <strong>the</strong> <strong>in</strong>fluence of context, various short-term imbalances, <strong>the</strong><br />

<strong>in</strong>fluence of <strong>the</strong> pressure groups, as well as by <strong>the</strong> political factors’ promises to w<strong>in</strong> electoral<br />

“favours”. While such measures sought <strong>the</strong>ir reason with<strong>in</strong> <strong>the</strong> economic imbalances of those<br />

times - be<strong>in</strong>g marked by what <strong>the</strong> representatives of <strong>the</strong> new managerialism call “<strong>the</strong> best<br />

contextual decisions”, designed to ensure toge<strong>the</strong>r <strong>the</strong> decrease of f<strong>in</strong>ancial deficits <strong>and</strong> a<br />

better allocative efficiency for <strong>the</strong> target groups of <strong>the</strong>se policies - <strong>the</strong>y created malicious<br />

effects on short <strong>and</strong> medium term. One of <strong>the</strong> most important effects of <strong>the</strong>se measures is<br />

represented by <strong>the</strong> long series of decisions marked by moral hazard <strong>and</strong> adverse selection of<br />

those that were subject to such measures. At <strong>the</strong> same time, although public pension systems<br />

were designed to operate based on anti-discrim<strong>in</strong>ation legislation, examples of <strong>the</strong> last twenty<br />

years <strong>in</strong> Romania showed, as we demonstrated, <strong>the</strong> opposite. An impressive variety of laws<br />

aimed at various groups of society - from pensioners <strong>in</strong> agriculture to those of high status<br />

groups from society. These discrim<strong>in</strong>ative rules deepened, on <strong>the</strong> one h<strong>and</strong>, <strong>the</strong> f<strong>in</strong>ancial<br />

imbalances (<strong>the</strong> social security budget had had annually deepened deficits s<strong>in</strong>ce <strong>the</strong> mid ‘90)<br />

<strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, have created major social cleavages, but also behaviours regard<strong>in</strong>g an<br />

irrational – <strong>in</strong> our op<strong>in</strong>ion - risk tak<strong>in</strong>g (like <strong>the</strong> case of <strong>in</strong>dividuals with decisions on<br />

<strong>in</strong>validity retirement, be<strong>in</strong>g on <strong>the</strong> br<strong>in</strong>k of <strong>the</strong> law or already break<strong>in</strong>g <strong>the</strong> law).<br />

Unfortunately, <strong>the</strong> cont<strong>in</strong>uous reforms of <strong>the</strong> system have been marked by <strong>the</strong> same<br />

type of contextual decisions, <strong>in</strong>fluenced by segregationist pr<strong>in</strong>ciples, regardless <strong>the</strong> type of<br />

segregation.<br />

Consequently, we decided to emphasize with<strong>in</strong> this paper <strong>the</strong> need for public policies<br />

<strong>in</strong> this area to be marked not by pr<strong>in</strong>ciples of welfare based on paretian optimality, but ra<strong>the</strong>r<br />

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on systemic efficiency where decisions regard<strong>in</strong>g some groups’ welfare not to represent an<br />

obstacle for <strong>the</strong> welfare of o<strong>the</strong>rs.<br />

ACKNOWLEDGEMENT:<br />

„This paper is supported by <strong>the</strong> Sectorial Operational Programme Human Resources<br />

Development (SOP HRD), f<strong>in</strong>anced from <strong>the</strong> European Social Fund <strong>and</strong> by <strong>the</strong> Romanian<br />

Government under <strong>the</strong> contract number SOPHRD/89/1.5/S/62988”<br />

REFERENCES<br />

1. F. Kydl<strong>and</strong> <strong>and</strong> E. Prescott, Rules Ra<strong>the</strong>r than Discretion: The Inconsistency of<br />

Optimal Plans. The Journal of Political Economy, Vol. 85 (3): 473, 1977.<br />

2. G. Majone, Public Policies <strong>and</strong> Public Adm<strong>in</strong>istration: Ideas, Interests <strong>and</strong> Institutions,<br />

<strong>in</strong> A New H<strong>and</strong>book of Political Science, Robert Good<strong>in</strong>, Hans Dieter Kl<strong>in</strong>gemann,<br />

Polirom Publish<strong>in</strong>g House, Iasi, 2005.<br />

3. Nistor, I. (2011), Romanian public pension system - between reform <strong>and</strong> social justice,<br />

[Onl<strong>in</strong>e], Avaible: http://www.aipensie.ro/?page_id=420.<br />

Paul (Vass), About pensions, with <strong>the</strong> analytical balance (I <strong>and</strong> II), Centre for<br />

Economics <strong>and</strong> liberty, 2010.<br />

4. S. Ste<strong>in</strong>mo, The New Institutionalism <strong>in</strong> Barry Clark <strong>and</strong> Joe Foweraker, (eds.) The<br />

Encyclopedia of Democratic Thought, London: Routlege, 2001.<br />

5. *** National House of Pensions <strong>and</strong> Social Security - Legislative Department, 2011.<br />

6. *** Decree-law no. 60/1990<br />

7. *** Decree-law no. 68/1990<br />

8. *** Decree-law no. 114/1990<br />

9. *** Government Decision no. 267/1990<br />

10. *** Law no. 73/1991<br />

11. *** Law no. 80/1992<br />

12. *** Law no. 2/1995<br />

13. *** Law no. 86/1997<br />

14. *** Law no. 19/2000<br />

15. *** Law no. 164/2001<br />

16. *** Law no. 76/2002<br />

17. *** Law no. 179/2004<br />

18. *** Law no. 341/2004<br />

19. *** Law no. 226/2006<br />

20. *** Law no. 250/2007<br />

21. *** Law no. /2010<br />

22. *** Order no.50/1990<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

ECONOMIC CRISES AND TRANSITIONS OF CAPITALISM<br />

Magdalena Platis<br />

University of Bucharest<br />

Ion Bucur<br />

University of Bucharest<br />

ABSTRACT:<br />

After <strong>the</strong> euphoric period of <strong>the</strong> '90s, globalised capitalism is go<strong>in</strong>g through a serious<br />

structural crisis <strong>and</strong> is reach<strong>in</strong>g a stage of turbulence that emphasizes deep dysfunctionalities<br />

<strong>and</strong> its ability to self-regulate.<br />

The serious imbalances from <strong>the</strong> global economy <strong>and</strong> <strong>the</strong> <strong>in</strong>creased virulence of <strong>the</strong><br />

crisis calls for <strong>the</strong> identification of <strong>the</strong> destabiliz<strong>in</strong>g forces of <strong>the</strong> system, as well as <strong>the</strong><br />

context of <strong>the</strong> emergence of a new capitalism <strong>and</strong> a new society.<br />

Crises have cont<strong>in</strong>uously changed global capitalism which has not ceased to<br />

transform itself, prov<strong>in</strong>g to be an evolutionary <strong>and</strong> adaptive social system. The capitalism’s<br />

ability to adapt must be analyzed based on emphasiz<strong>in</strong>g <strong>the</strong> <strong>in</strong>terconditionality of <strong>the</strong> major<br />

crisis with <strong>the</strong> great transitions that took place with<strong>in</strong>. The evolution <strong>and</strong> characteristics of<br />

<strong>the</strong> new forms of capitalism are revealed by <strong>the</strong> features of <strong>the</strong> specific method of<br />

accumulation, as well as <strong>the</strong> regulation <strong>and</strong> growth regime.<br />

Transformations that followed <strong>the</strong> phases <strong>and</strong> stages of capitalism have also lead to<br />

chang<strong>in</strong>g <strong>the</strong> perspectives over crisis, by emphasiz<strong>in</strong>g <strong>the</strong> role of <strong>the</strong> political process <strong>in</strong> <strong>the</strong>ir<br />

genesis <strong>and</strong> transgression. With<strong>in</strong> this context, <strong>the</strong> role of neoliberalism <strong>and</strong> <strong>in</strong>tensification of<br />

globalisation over <strong>the</strong> convergence of different models or varieties of capitalism is revealed.<br />

Profound mutations generated by <strong>the</strong> current global crisis should boost <strong>the</strong> <strong>the</strong>oretical<br />

debates on <strong>the</strong> direction of reform not only of an economic system, but also of <strong>the</strong> type of<br />

emerg<strong>in</strong>g capitalism.<br />

Keywords: cognitive capitalism, patrimonial capitalism, generalized crises, f<strong>in</strong>ancial<br />

capitalism, varieties of capitalism.<br />

1. INTRODUCTION<br />

Many analysts of capitalism consider that economic <strong>and</strong> f<strong>in</strong>ancial crises are <strong>the</strong> recurr<strong>in</strong>g<br />

feature of <strong>the</strong> economy. The current situation may even create <strong>the</strong> feel<strong>in</strong>g that such system is<br />

deeply disturbed <strong>and</strong> altered.<br />

However, not all op<strong>in</strong>ions concur with <strong>the</strong> assessment of <strong>the</strong> effects of <strong>the</strong> current global<br />

crisis <strong>and</strong> prospects of capitalist system. Radical assessments suggest <strong>the</strong> failure of <strong>the</strong><br />

economic system <strong>in</strong> terms set by its own. Some have even written <strong>the</strong> obituary of market<br />

economy, while o<strong>the</strong>rs proclaimed “state bankruptcy”. Moreover, it is considered that this<br />

economic system, <strong>the</strong> capitalism has reached its peak <strong>and</strong> is prepar<strong>in</strong>g to put an end to its<br />

short history. (H. Kempf, 2009, page 11-12). In this view, <strong>the</strong> current crisis does not represent<br />

an accident, but a symptom of <strong>the</strong> general crisis of human society at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> third<br />

millennium. Although many of <strong>the</strong> <strong>the</strong>ses <strong>and</strong> ideas expressed are questionable, it is necessary<br />

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not to underestimate <strong>the</strong> extent of ongo<strong>in</strong>g changes <strong>and</strong> <strong>the</strong> emergence of a new capitalism<br />

<strong>and</strong> a new society.<br />

The size <strong>and</strong> complexity of ideological <strong>and</strong> economic mutations <strong>in</strong>volve real difficulties <strong>in</strong><br />

assess<strong>in</strong>g <strong>the</strong> status <strong>and</strong> prospects of capitalism.<br />

Contemporary age is marked by changes that affected capitalism <strong>in</strong> depth. If for a period<br />

of time such developments were considered to be <strong>the</strong> extension of <strong>in</strong>dustrial Fordist<br />

capitalism, it was later considered that <strong>the</strong>y express a deeper <strong>and</strong> more radical rupture.<br />

The tendency to identify a specifically dom<strong>in</strong>ant dimension to reflect ongo<strong>in</strong>g<br />

developments becomes <strong>in</strong>creas<strong>in</strong>gly evident. Shareholder capitalism, patrimonial, cognitive or<br />

f<strong>in</strong>ancial capitalism, represents hypo<strong>the</strong>ses made by economists to describe, often <strong>in</strong> an<br />

exclusive way, <strong>the</strong> type of capitalism that characterizes <strong>the</strong> post-Fordist era. The last quarter<br />

of <strong>the</strong> twentieth century expresses a profound transformation of <strong>the</strong> developed capitalist<br />

economy <strong>and</strong> <strong>the</strong> emergence of a new capitalism under <strong>the</strong> <strong>in</strong>fluence of new technologies <strong>and</strong><br />

f<strong>in</strong>ancial globalization. Such period corresponds to a transition to a new form of capitalism,<br />

marked by <strong>the</strong> dom<strong>in</strong>ation of f<strong>in</strong>ance <strong>and</strong> knowledge. The new stage, <strong>the</strong> f<strong>in</strong>ancial capitalism,<br />

is identified by assess<strong>in</strong>g <strong>the</strong> changes at companies’ level, as well as from a macroeconomic<br />

perspective (L. Batsch, 2002, page 3).<br />

Sometimes, f<strong>in</strong>ancial capitalism is associated with <strong>the</strong> f<strong>in</strong>ancialization of economies <strong>and</strong> it<br />

marks <strong>the</strong> emergence of a new period of capitalism, characterized by new forms of “real”<br />

accumulation.<br />

There is no consensus regard<strong>in</strong>g <strong>the</strong> concept of f<strong>in</strong>ancialization. In some views,<br />

f<strong>in</strong>ancialization represents <strong>the</strong> <strong>in</strong>creased importance of f<strong>in</strong>ancial markets, actors <strong>and</strong> f<strong>in</strong>ancial<br />

<strong>in</strong>stitutions <strong>in</strong> <strong>the</strong> function<strong>in</strong>g of national <strong>and</strong> <strong><strong>in</strong>ternational</strong> economy (Colletis G., B. Paulré,<br />

2008, page 187).<br />

On <strong>the</strong> macroeconomic level, this process st<strong>and</strong>s out by <strong>the</strong> emergence of an asset<br />

economy <strong>and</strong> <strong>the</strong> provision of <strong>the</strong> priority of f<strong>in</strong>ancial logic <strong>in</strong> relation to economic logic,<br />

which confers a new image of a reshuffled capitalism, where f<strong>in</strong>ancial markets become<br />

privileged sites of action. A different perspective of f<strong>in</strong>ancialization is related to <strong>the</strong><br />

emergence of a management concept, which argues that <strong>the</strong> concept of “shareholder value”<br />

has redirected companies towards f<strong>in</strong>ancial markets <strong>and</strong> emphasizes <strong>the</strong> tendency to produce<br />

profits through f<strong>in</strong>ancial channels ra<strong>the</strong>r than as a result of productive activity. Start<strong>in</strong>g from<br />

<strong>the</strong> <strong>in</strong>creased significance of <strong>the</strong> f<strong>in</strong>ancial activity as a source of profit, f<strong>in</strong>ancialization is<br />

designed as a model of economic development <strong>and</strong> a new phase of capitalist development. (G.<br />

Krippner, 2011, page 51). Arguments that support <strong>the</strong> reality of f<strong>in</strong>ancialization are<br />

consider<strong>in</strong>g <strong>the</strong> role of <strong>the</strong> state <strong>in</strong> creat<strong>in</strong>g a proper macroeconomic environment, as well as<br />

<strong>the</strong> regime of <strong>the</strong> macroeconomic policies used <strong>in</strong> <strong>the</strong> ‘80s <strong>and</strong> ‘90s, that have provided a<br />

fertile ground for <strong>the</strong> rise of f<strong>in</strong>ance <strong>and</strong> represented <strong>the</strong> prelude of f<strong>in</strong>ancialization.<br />

2. ECONOMIC CRISES - POLITICAL EVENTS<br />

Despite <strong>the</strong> crises which have left a mark, capitalism did not cease to change <strong>and</strong> adapt<br />

to new realities. Through its evolution, capitalism must be considered an economic system<br />

that re<strong>in</strong>vents itself through crises. Realities have shown that its significant changes were due<br />

to major <strong>and</strong> generalised crises that capitalism faced. By this, crises appear <strong>in</strong> a new light, as<br />

ways to revive capitalism.<br />

There is a close <strong>in</strong>terconditionality between <strong>the</strong> transitions of capitalism <strong>and</strong> <strong>the</strong><br />

economic <strong>and</strong> f<strong>in</strong>ancial crises. On <strong>the</strong> one h<strong>and</strong>, capitalism generates <strong>the</strong> conditions for<br />

genesis, <strong>in</strong>creased frequency <strong>and</strong> virulence of crises. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, deep crises create<br />

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prerequisites for <strong>the</strong> organization of new forms of political <strong>and</strong> economic regime <strong>and</strong>,<br />

ultimately, contribute to chang<strong>in</strong>g global economic order. Crises that have transformed global<br />

capitalism <strong>and</strong> resulted <strong>in</strong> <strong>the</strong> emergence of new <strong>in</strong>stitutions, new policies <strong>and</strong> ideologies<br />

<strong>in</strong>volve both risks <strong>and</strong> opportunities. They represent a period of reorganization <strong>and</strong><br />

reconsideration of <strong>the</strong> conditions for cont<strong>in</strong>uation of capitalism, as well as <strong>the</strong> foundations for<br />

its future expansion.<br />

A new th<strong>in</strong>k<strong>in</strong>g <strong>in</strong> l<strong>in</strong>e with current realities <strong>and</strong> based on <strong>the</strong> demystify<strong>in</strong>g of<br />

economic processes, contributes <strong>in</strong> f<strong>in</strong>d<strong>in</strong>g several new mean<strong>in</strong>gs <strong>and</strong> perceptions of crises.<br />

Additional elements may be aris<strong>in</strong>g <strong>in</strong> such context <strong>in</strong> an effort to elucidate complex issues:<br />

how should capitalism which triggered <strong>the</strong> crisis be reformed, should <strong>the</strong> current world crisis<br />

be a crisis of globalization or capitalism, to what extent has <strong>the</strong> nature of capitalism been<br />

affected, <strong>the</strong> crises <strong>and</strong> capitalism issue <strong>in</strong> <strong>the</strong> twenty-first century, etc. One should<br />

dist<strong>in</strong>guish between crises of capitalism <strong>and</strong> crises <strong>in</strong> capitalism <strong>in</strong> order to identify <strong>the</strong><br />

determ<strong>in</strong>ants <strong>and</strong> connotations. For <strong>the</strong> first category, it is required <strong>the</strong> reorganization of <strong>the</strong><br />

capitalist system itself <strong>and</strong> not only certa<strong>in</strong> components of <strong>the</strong> economic system. Change <strong>in</strong><br />

perspective over crisis also aims at <strong>the</strong> reth<strong>in</strong>k<strong>in</strong>g of <strong>the</strong> state’s role <strong>in</strong> prevent<strong>in</strong>g, manag<strong>in</strong>g<br />

<strong>and</strong> identify<strong>in</strong>g <strong>the</strong> solutions for economic recovery <strong>and</strong> growth. With<strong>in</strong> a certa<strong>in</strong> period, <strong>the</strong>y<br />

were considered to be more like natural events generated by economic laws ra<strong>the</strong>r than<br />

political actions. With<strong>in</strong> <strong>the</strong> development of <strong>the</strong> modern capitalist economy, this view has<br />

changed <strong>and</strong> <strong>the</strong> state's role <strong>in</strong> crises management is aga<strong>in</strong> at <strong>the</strong> forefront. By <strong>the</strong>ir nature,<br />

crises are considered political events which do not follow a cyclical pattern or repeat<br />

sequences of <strong>the</strong> past. Thus, <strong>the</strong> credit crisis of 2007, <strong>the</strong> 2008 f<strong>in</strong>ancial crash <strong>and</strong> <strong>the</strong> 2009<br />

recession are believed to be aspects of a wider crisis, due to growth model deficiencies <strong>and</strong><br />

changes of power occurr<strong>in</strong>g <strong>in</strong> <strong>the</strong> global political economy. They can be seen from multiple<br />

perspectives: crises of <strong>the</strong> bank<strong>in</strong>g system, crises of regulation, political crises of <strong>the</strong> global<br />

order legitimacy (A. Gamble, 2009, page 42).<br />

The political determ<strong>in</strong>ants of <strong>the</strong> global crisis are <strong>in</strong>creas<strong>in</strong>gly present with<strong>in</strong> <strong>the</strong><br />

approaches dedicated to its genesis <strong>and</strong> characteristics. Thus, <strong>the</strong> crisis is considered to be<br />

political to a large extent. (M. La<strong>in</strong>e, 2009, page 99) <strong>and</strong> <strong>the</strong> role of <strong>the</strong> political process<br />

played <strong>in</strong> <strong>the</strong> genesis <strong>and</strong> overcom<strong>in</strong>g of <strong>the</strong> crisis is acknowledged (R. Boyer, 2011, page 91-<br />

121). All <strong>the</strong>se guidel<strong>in</strong>es lead to <strong>the</strong> tendency to <strong>in</strong>terpret crises as part of <strong>the</strong> “politics of <strong>the</strong><br />

crisis” <strong>and</strong> to reconsider <strong>the</strong> relationship of politics to <strong>economics</strong>. Although <strong>the</strong> concerns to<br />

explore <strong>the</strong> <strong>economics</strong> of <strong>the</strong> crisis should not be neglected, <strong>the</strong> focus is shifted on<br />

emphasiz<strong>in</strong>g <strong>the</strong> role of <strong>the</strong> political action <strong>in</strong> trigger<strong>in</strong>g <strong>and</strong> overcom<strong>in</strong>g <strong>the</strong> crises. Thus,<br />

prerequisites are created to open a new era, marked by <strong>the</strong> rupture of some previous economic<br />

determ<strong>in</strong>ism. Under <strong>the</strong> conditions of <strong>the</strong> crisis, <strong>in</strong>dividuals are <strong>in</strong>creas<strong>in</strong>gly aware of <strong>the</strong> need<br />

for a critical <strong>in</strong>tervention from <strong>the</strong> state, as well as <strong>the</strong> ability to liaise with politics.<br />

The determ<strong>in</strong>ism of politics over <strong>economics</strong> represents an analysis that focuses on <strong>the</strong><br />

major role of <strong>the</strong> political processes <strong>in</strong> overcom<strong>in</strong>g major crises. Political legitimacy is<br />

considered to be crucial for any major reform, which makes political reason to prevail aga<strong>in</strong>st<br />

economic rationality. Sometimes, it is omitted <strong>the</strong> fact that politics is not subject to economic<br />

logic as it operates <strong>in</strong> a different space, namely <strong>the</strong> space of power. The current context<br />

requires not only <strong>the</strong> need to set aga<strong>in</strong> <strong>the</strong> problems of power <strong>in</strong> <strong>the</strong> centre of <strong>economics</strong> as<br />

well, <strong>and</strong> not only <strong>in</strong> <strong>the</strong> centre of politics, but also <strong>the</strong> provision of a new political-economic<br />

configuration. Power is present not only <strong>in</strong> politics, but also <strong>in</strong> <strong>economics</strong> <strong>and</strong> <strong>the</strong><br />

configuration which varies <strong>in</strong> time <strong>and</strong> space results from <strong>the</strong>ir articulation. If <strong>the</strong> area of<br />

<strong>economics</strong> is characterized by <strong>the</strong> accumulation of wealth, <strong>the</strong> political one dist<strong>in</strong>guishes by<br />

<strong>the</strong> accumulation of power.<br />

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Proclaim<strong>in</strong>g <strong>the</strong> triumph of politics is due to <strong>the</strong> belief that overcom<strong>in</strong>g <strong>the</strong> current<br />

crisis will be ultimately resolved due to politics <strong>and</strong> not at all due to apply<strong>in</strong>g a<br />

macroeconomic exercise or to <strong>the</strong> economists’ fragile knowledge. (R. Bayer, 2011, page 215).<br />

3. MAJOR ECONOMIC CRISES AND STAGES OF CAPITALISM<br />

The stages covered by capitalism <strong>in</strong> its development are closely related to <strong>the</strong><br />

generalized crises that capitalism went through. Some recessions are different; <strong>the</strong>y trigger<br />

deep political <strong>and</strong> economic crises <strong>and</strong> aim at <strong>the</strong> legitimacy of both economic <strong>and</strong> political<br />

order. The Great Depression of 1930 <strong>and</strong> <strong>the</strong> stagflation from 1970 represent <strong>the</strong> two major<br />

capitalist crisis of <strong>the</strong> twentieth century (A. Gamble, 2009, page 11). The current global crisis<br />

has <strong>the</strong> ability to determ<strong>in</strong>e <strong>the</strong> collapse of a specific ideological <strong>and</strong> growth model <strong>and</strong> to<br />

argue <strong>the</strong> current economic <strong>and</strong> political order. Fur<strong>the</strong>rmore, <strong>the</strong> current global crisis is<br />

comparable with previous generalized crises that marked <strong>the</strong> great transitions of capitalism.<br />

Therefore, one can ascerta<strong>in</strong> <strong>the</strong> existence of a certa<strong>in</strong> symmetry between <strong>the</strong> major crises of<br />

capitalism <strong>and</strong> <strong>the</strong> transitions <strong>the</strong>y went through. The dom<strong>in</strong>ant feature of <strong>the</strong> various stages<br />

of capitalism is represented by <strong>the</strong> characteristics of <strong>the</strong> government relations with private<br />

bus<strong>in</strong>ess, <strong>and</strong> by <strong>the</strong> characteristics of <strong>the</strong> development of <strong>the</strong> relation between economic <strong>and</strong><br />

political forces. (A. Kaletsky, 2010, page 41-58).<br />

The Great Depression of <strong>the</strong> '30s is presented by <strong>the</strong> regulation <strong>the</strong>ory as be<strong>in</strong>g a<br />

major crisis which appo<strong>in</strong>ts <strong>the</strong> end of <strong>the</strong> competitive regulation method. The crisis of <strong>the</strong><br />

traditional neoclassical <strong>the</strong>ory <strong>and</strong> <strong>the</strong> emergence of <strong>the</strong> Keynesian <strong>the</strong>ory provide <strong>the</strong><br />

implementation of managed regulation that characterizes <strong>the</strong> global function<strong>in</strong>g of <strong>the</strong><br />

economy. The economy is managed by <strong>the</strong> state <strong>and</strong> Fordism susta<strong>in</strong>s economic growth.<br />

Dur<strong>in</strong>g <strong>the</strong> Keynesian-Fordist period, more precisely those “30 glorious years”, global<br />

expansionist <strong>and</strong> recovery policies or, accord<strong>in</strong>g to <strong>the</strong> conjuncture, rigorous policies are<br />

promoted (stop <strong>and</strong> go, <strong>in</strong> <strong>the</strong> Anglo-Saxon countries).<br />

Accord<strong>in</strong>g to J. M. Keynes, encourag<strong>in</strong>g <strong>the</strong> collective consumption <strong>in</strong>creases <strong>the</strong><br />

employment <strong>and</strong> return to economic growth <strong>and</strong> public deficit which may be <strong>the</strong> consequence<br />

of productive consumption, <strong>and</strong> is considered a way to re<strong>in</strong>itiate <strong>the</strong> activity by <strong>in</strong>creas<strong>in</strong>g<br />

global dem<strong>and</strong>. Under <strong>in</strong>dustrial capitalism, accumulation is centred on mach<strong>in</strong>es <strong>and</strong> work<br />

organization.<br />

The deterioration of <strong>the</strong> economic performance <strong>in</strong> <strong>the</strong> early '70s, <strong>the</strong> emergence of<br />

stagflation due to productivity crisis <strong>and</strong> depletion of Fordist growth, contribute <strong>and</strong><br />

determ<strong>in</strong>e <strong>the</strong> reconsideration of <strong>the</strong> Keynesian <strong>the</strong>ory <strong>and</strong> <strong>the</strong> emergence of a renewed<br />

liberalism.<br />

The conservative counter-revolution emphasized <strong>the</strong> reduction of public expenditure<br />

<strong>and</strong> <strong>the</strong> drastic control of social spend<strong>in</strong>g <strong>and</strong> suggests <strong>the</strong> profound transformation of <strong>the</strong><br />

growth regime <strong>and</strong> control method. The dom<strong>in</strong>ant features become <strong>the</strong> liberalisation <strong>and</strong><br />

deactivation of <strong>the</strong> state with <strong>the</strong> purpose to restore competitive conditions, gradual<br />

privatization <strong>and</strong> deregulation, labour flexibility <strong>and</strong> <strong>the</strong> promotion of a new wage relation.<br />

The new regulation method is based on <strong>the</strong> <strong><strong>in</strong>ternational</strong>ization <strong>and</strong> liberalization of<br />

economies <strong>and</strong> leads to <strong>the</strong> <strong>in</strong>sertion of a new economic policy regime.<br />

The “conversion” to monetarism <strong>in</strong> 1979, sets up a new direction for monetary policy<br />

<strong>and</strong> promotes <strong>the</strong> policies of <strong>the</strong> offer. At <strong>the</strong> same time, <strong>the</strong> fiscal policies, as well as <strong>the</strong><br />

price <strong>and</strong> <strong>in</strong>come policies, are <strong>in</strong>creas<strong>in</strong>gly less used to atta<strong>in</strong> a fiscal balance <strong>and</strong> one can<br />

ascerta<strong>in</strong> <strong>the</strong> emergence of new forms of comb<strong>in</strong>ed <strong>and</strong> pro-cyclical policies.<br />

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After <strong>the</strong> ‘90s, we are witness<strong>in</strong>g a def<strong>in</strong>itive break from <strong>the</strong> <strong>in</strong>dustrial capitalism <strong>and</strong><br />

its Fordist foundation. The emergence of a new period of capitalism is accompanied by <strong>the</strong><br />

implementation of a growth regime, sometimes referred to as “patrimonial”, whose<br />

outst<strong>and</strong><strong>in</strong>g features are represented by <strong>the</strong> extension of <strong>the</strong> wage sharehold<strong>in</strong>g, <strong>the</strong><br />

importance of enterprise governance <strong>and</strong> <strong>the</strong> role of f<strong>in</strong>ancial markets <strong>in</strong> macroeconomic<br />

adjustment. A new regulation method is progressively implemented as a result of technical<br />

changes, <strong>in</strong>novations <strong>and</strong> <strong>in</strong>tangible forms of <strong>in</strong>vestment, as well as due to <strong>the</strong> process of<br />

ensur<strong>in</strong>g work flexibility <strong>and</strong> <strong>the</strong> transition to a new compromise when it comes to wage. The<br />

new deeply reshuffled capitalism st<strong>and</strong>s out through <strong>the</strong> central role of f<strong>in</strong>ance <strong>and</strong> f<strong>in</strong>ancial<br />

accumulation, as well as <strong>the</strong> new role of monetary policy. Thus, <strong>the</strong> laxist U.S. monetary<br />

policy after 2001 <strong>and</strong> <strong>the</strong> significant decrease of <strong>the</strong> level of <strong>in</strong>terest rates have approved <strong>the</strong><br />

abdication of control over credit, as well as its expansion. The <strong>in</strong>crease of profit with<strong>in</strong> <strong>the</strong><br />

f<strong>in</strong>ancial sector <strong>and</strong> reorientation of <strong>the</strong> non-f<strong>in</strong>ancial companies towards f<strong>in</strong>ancial markets,<br />

have determ<strong>in</strong>ed <strong>the</strong> emergence of several conditions which led to <strong>the</strong> emphasis of <strong>the</strong><br />

economic f<strong>in</strong>ancialization process. This new trend has turned <strong>in</strong>to a source of economic<br />

disorder by <strong>in</strong>cit<strong>in</strong>g enterprises to f<strong>in</strong>ancial <strong>in</strong>vestments to <strong>the</strong> detriment of <strong>in</strong>vestments,<br />

favour<strong>in</strong>g f<strong>in</strong>ancial expansions to <strong>the</strong> detriment of <strong>in</strong>dustrial restructur<strong>in</strong>g, as well as by<br />

develop<strong>in</strong>g f<strong>in</strong>ancial bubbles that have repercussions on <strong>the</strong> real economy. Capitalism,<br />

transformed <strong>and</strong> dom<strong>in</strong>ated by f<strong>in</strong>ance, witnesses a new major crisis which represents <strong>the</strong><br />

manifestation of structural contradictions <strong>in</strong> <strong>the</strong> operation mode of capitalism after 30 years<br />

<strong>and</strong> it is called neoliberalism.<br />

After <strong>the</strong> events of 2007 <strong>and</strong> 2008, <strong>the</strong>ses on market efficiency are <strong>in</strong>creas<strong>in</strong>gly<br />

disputed, <strong>and</strong> <strong>the</strong> world is fac<strong>in</strong>g a new revolution <strong>and</strong> new <strong>in</strong>tellectual <strong>and</strong> political<br />

challenges. The biggest f<strong>in</strong>ancial crisis <strong>in</strong> history <strong>in</strong>validates some of <strong>the</strong> previous convictions<br />

<strong>and</strong> beliefs <strong>and</strong> contributes substantially to <strong>the</strong> loss of credibility of <strong>the</strong> conservative political<br />

project <strong>and</strong> to <strong>the</strong> failure of <strong>the</strong> neoclassical economic model. However, <strong>the</strong> f<strong>in</strong>ancial crash of<br />

2008, confirms, along with <strong>the</strong> collapse of <strong>in</strong>tellectual foundations of neoliberalism, <strong>the</strong> crisis<br />

of <strong>the</strong> growth regime <strong>and</strong> a new episode of <strong>the</strong> crisis of <strong>the</strong> f<strong>in</strong>ancialized accumulation<br />

regime.<br />

The next transition (Capitalism 4.0) requires <strong>the</strong> draft<strong>in</strong>g of a reconstruction program,<br />

<strong>the</strong> same th<strong>in</strong>g that happened with New Deal after <strong>the</strong> 1930 crisis <strong>and</strong> <strong>the</strong> neoliberal program<br />

follow<strong>in</strong>g <strong>the</strong> stagflation from 1970. An idea was <strong>in</strong>creas<strong>in</strong>gly spread, namely <strong>the</strong> need for <strong>the</strong><br />

emergence of a New Deal <strong>in</strong> order to ensure <strong>the</strong> overcom<strong>in</strong>g of dilemmas on exit-from-crisis<br />

strategies <strong>and</strong> <strong>the</strong> reassessment of <strong>the</strong> dom<strong>in</strong>ation model of <strong>the</strong> f<strong>in</strong>ancialized capitalism.<br />

The need to reconfigure <strong>and</strong> re<strong>in</strong>vent capitalism should be comb<strong>in</strong>ed with<br />

responsibility <strong>and</strong> concerns on <strong>in</strong>creas<strong>in</strong>g research with<strong>in</strong> <strong>the</strong> <strong>economics</strong> doma<strong>in</strong>, as to be able<br />

to identify ano<strong>the</strong>r develop<strong>in</strong>g strategy <strong>and</strong> to cover <strong>the</strong> void caused by <strong>the</strong> <strong>in</strong>tellectual<br />

collapse of <strong>the</strong> market’s absolutism. Reality has shown that market forces alone cannot solve<br />

problems <strong>and</strong> cannot guarantee <strong>the</strong> guidance of all economic resources, which requires <strong>the</strong><br />

creation of a new model of cooperation based on <strong>the</strong> harmonization of <strong>the</strong> <strong>in</strong>centives of <strong>the</strong><br />

private sector with<strong>in</strong> <strong>the</strong> social needs. More market or more state must not necessarily<br />

represent a matter of ideological preference, but ra<strong>the</strong>r <strong>the</strong> acknowledgement of <strong>the</strong> mixed<br />

character of capitalism. With<strong>in</strong> <strong>the</strong> post-crisis reform process, <strong>the</strong> state decided to consume a<br />

large number of risks that <strong>the</strong> private f<strong>in</strong>ancial system cannot susta<strong>in</strong>. However, revival of<br />

public <strong>in</strong>tervention to save <strong>the</strong> economy does not rule out <strong>the</strong> danger of <strong>the</strong> emergence of new<br />

barriers <strong>and</strong> o<strong>the</strong>r forms of crisis. The th<strong>in</strong>g that ultimately generated <strong>the</strong> utmost severe<br />

f<strong>in</strong>ancial crisis <strong>in</strong> history is due to <strong>the</strong> non-acknowledgement of <strong>the</strong> essential functions of <strong>the</strong><br />

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government <strong>in</strong> a modern capitalist economy. Sav<strong>in</strong>g capitalism was never acknowledged as a<br />

legitimate function of governments.<br />

For advocates of market fundamentalism, <strong>the</strong> crisis represented <strong>the</strong> price paid for<br />

stimulat<strong>in</strong>g growth <strong>and</strong> <strong>in</strong>novation. The imbalances <strong>and</strong> turmoil generated by <strong>the</strong> crisis<br />

emphasized <strong>the</strong> limits of depoliticization <strong>and</strong> <strong>the</strong> need to redef<strong>in</strong>e <strong>the</strong> relations between<br />

government <strong>and</strong> market. The severity of <strong>the</strong> crisis dem<strong>and</strong>ed <strong>the</strong> direct <strong>in</strong>volvement of<br />

governments. The state’s comeback was also requested by those who previously celebrated<br />

<strong>the</strong> <strong>in</strong>fallibility of <strong>the</strong> f<strong>in</strong>ance <strong>and</strong> worshiped <strong>the</strong> efficient markets. The conditions of a crisis<br />

of such magnitude led to <strong>the</strong> emergence of <strong>the</strong> belief that only <strong>the</strong> state has <strong>the</strong> ability <strong>and</strong><br />

necessary resources to <strong>in</strong>tervene to save <strong>the</strong> market from itself. Fur<strong>the</strong>rmore, only <strong>the</strong> state<br />

has <strong>the</strong> ability to reorganize capitalism <strong>and</strong> create conditions for a new expansion.<br />

Ultimately, reviv<strong>in</strong>g <strong>the</strong> role of collective action is due to both <strong>the</strong> magnitude of costs<br />

associated with f<strong>in</strong>ancial crises <strong>and</strong> <strong>the</strong> impossibility to prevent <strong>the</strong>m. The collaboration<br />

between government <strong>and</strong> market <strong>and</strong> <strong>in</strong> no circumstances <strong>the</strong> existence of some adversity<br />

relation, will constitute <strong>the</strong> dist<strong>in</strong>ctive feature <strong>in</strong> <strong>the</strong> next phase of capitalism. The<br />

acknowledgement of <strong>the</strong> mixed character of capitalism represents an essential component of<br />

f<strong>in</strong>d<strong>in</strong>g <strong>the</strong> transition to a post-crisis world <strong>and</strong> its identification based on moral criteria.<br />

CONCLUSIONS<br />

Should we acknowledge <strong>the</strong> existence of a certa<strong>in</strong> heterogeneity of capitalism, it is<br />

necessary to also acknowledge <strong>the</strong> role of major economic <strong>and</strong> f<strong>in</strong>ancial crises <strong>in</strong> shap<strong>in</strong>g its<br />

various models <strong>and</strong> varieties of expression. However, consider<strong>in</strong>g such crises as regulation<br />

factors <strong>in</strong> market economies emphasizes an apparent paradox: how can crises, which manifest<br />

through economic imbalances, be considered a rebalanc<strong>in</strong>g factor? Ano<strong>the</strong>r dilemma<br />

characteristic to <strong>the</strong> current era should also be solved: humanity is fac<strong>in</strong>g a major crisis of<br />

capitalism or a crisis of a particular type or model of capitalism?<br />

The last decades have been marked by important <strong>in</strong>stitutional changes which on <strong>the</strong><br />

whole, represented <strong>the</strong> dissem<strong>in</strong>ation of <strong>the</strong> <strong>in</strong>stitutional forms of <strong>the</strong> neoliberal model<br />

towards o<strong>the</strong>r models of capitalism: privatization <strong>and</strong> <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> competition on <strong>the</strong><br />

products <strong>and</strong> services market, flexible <strong>the</strong> wage relations, dim<strong>in</strong>ish<strong>in</strong>g social protection <strong>and</strong><br />

dissem<strong>in</strong>at<strong>in</strong>g <strong>the</strong> pr<strong>in</strong>ciples of f<strong>in</strong>ance market governance. Due to this fact, even if <strong>the</strong><br />

neoliberal model is targeted primarily by current crisis, it affects <strong>the</strong> overall models of<br />

capitalism. The great fragility of <strong>the</strong> neoliberal model whose feature is represented by <strong>the</strong><br />

<strong>in</strong>stability, as well as its contradictions requires <strong>the</strong> identification of <strong>the</strong> type of emerg<strong>in</strong>g<br />

capitalism.<br />

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REFERENCES<br />

1. Batsch, L., Le capitalisme f<strong>in</strong>anciar, Paris: Édition La Découverte, , 2002.<br />

2. Boyer, R. , Les f<strong>in</strong>anciers détruiront-ils le capitalisme, Paris: Economica, 2011.<br />

3. Calletis G. et Paulré B. (sour la direction de), Les nouveaux horizons du capitalisme,<br />

Paris: Economica, 2008.<br />

4. Gamble, A., The Spectre at <strong>the</strong> Featst. Capitalist Crisis <strong>and</strong> <strong>the</strong> Politcs of Recession,<br />

Bas<strong>in</strong>gstoke <strong>and</strong> New York: Palgrave Macmillan, 2009.<br />

5. Kaletsky, A., Capitalism 4.0 The Birth of a New Economy. London: Bloomsbury,<br />

2010.<br />

6. Kempf, H., Pour sauver la planète, sortez du capitalisme, Paris: Édition du Soleil,<br />

2009.<br />

7. Krippner, G., Capitaliz<strong>in</strong>g on Crisis. The Political of <strong>the</strong> Rise of F<strong>in</strong>ance,<br />

Massachusetts: Harvard University Press, Cambridge, 2011.<br />

8. La<strong>in</strong>e, M., Post-politique, Paris: JCLattès, 2009.<br />

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TOWARDS A CONVERGENT MODEL OF CULTURAL DIMENSIONS<br />

Ploae Catal<strong>in</strong>;<br />

Ovidius University of Constanta;<br />

ABSTRACT<br />

The existence of different models of national culture could be considered as a keystone<br />

for <strong>the</strong> research on cultural differences <strong>in</strong> management for <strong>the</strong> last century. The scientific<br />

approach on cultural differences has been facilitated <strong>and</strong> h<strong>in</strong>dered by <strong>the</strong>se models. On both<br />

a conceptual <strong>and</strong> empirical level, serious research on cultural differences <strong>in</strong> organization <strong>and</strong><br />

management has been facilitated but <strong>in</strong> <strong>the</strong> same time <strong>in</strong>hibited by <strong>the</strong> existence of multiple –<br />

<strong>and</strong> often conflict<strong>in</strong>g – models of national culture. In this paper we offer a review of <strong>the</strong> most<br />

known models of national culture, with <strong>the</strong> purpose of identify<strong>in</strong>g <strong>the</strong> convergences <strong>and</strong><br />

divergences among <strong>the</strong>m. The purpose of our paper is to provide a mature reflection upon<br />

<strong>the</strong>se different models by track<strong>in</strong>g various subtleties <strong>in</strong> <strong>the</strong>ir evolution <strong>and</strong> dispell<strong>in</strong>g<br />

prevalent misconceptions.<br />

Key words: convergence; cross-cultural; culture; cultural dimensions<br />

1. INTRODUCTION<br />

The existence of different models of national culture could be considered as a<br />

keystone for <strong>the</strong> research on cultural differences <strong>in</strong> management for <strong>the</strong> last century. The<br />

scientific approach on cultural differences has been facilitated <strong>and</strong> h<strong>in</strong>dered by <strong>the</strong>se models.<br />

On both a conceptual <strong>and</strong> empirical level, serious research on cultural differences <strong>in</strong><br />

organization <strong>and</strong> management has been facilitated but <strong>in</strong> <strong>the</strong> same time <strong>in</strong>hibited by <strong>the</strong><br />

existence of multiple – <strong>and</strong> often conflict<strong>in</strong>g – models of national culture.<br />

Different research offers us <strong>the</strong> possibility to identify various models of national<br />

culture, as <strong>the</strong> models proposed by Kluckhohn <strong>and</strong> Strodtbeck, Hofstede, Hall, Trompenaars,<br />

Schwartz <strong>and</strong> o<strong>the</strong>rs. These models have long offered useful templates for compar<strong>in</strong>g<br />

management processes, Human Resources policies <strong>and</strong> bus<strong>in</strong>ess behaviors across national <strong>and</strong><br />

cultural borders. Some models offered also a framework of measures <strong>and</strong> numerical <strong>in</strong>dicators<br />

for different countries, widely used <strong>in</strong> cross-cultural research. But <strong>the</strong> problem for researchers<br />

is represented by <strong>the</strong> lack of convergence across <strong>the</strong>se models.<br />

We can refer <strong>in</strong> <strong>the</strong> present to at least six models of national cultures that cont<strong>in</strong>ue to<br />

be widely cited <strong>and</strong> utilized <strong>in</strong> <strong>the</strong> cross-cultural research literature, mean<strong>in</strong>g <strong>the</strong> models<br />

proposed by Kluckhohn <strong>and</strong> Strodtbeck, Hofstede, Hall, Trompenaars, Schwartz <strong>and</strong> House &<br />

GLOBE associates. Each model highlights various aspects of societal beliefs, norms <strong>and</strong><br />

values. Therefore, convergence across <strong>the</strong> model has been seen as limited.<br />

In this paper we offer a review of <strong>the</strong> most known models of national culture, with <strong>the</strong><br />

purpose of identify<strong>in</strong>g <strong>the</strong> convergences <strong>and</strong> divergences among <strong>the</strong>m. The purpose of our<br />

paper is to provide a mature reflection upon <strong>the</strong>se different models by track<strong>in</strong>g various<br />

subtleties <strong>in</strong> <strong>the</strong>ir evolution <strong>and</strong> dispell<strong>in</strong>g prevalent misconceptions.<br />

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2. LITERATURE REVIEW<br />

This section aims at provid<strong>in</strong>g a relevant overview over <strong>the</strong> topics that were discussed<br />

<strong>in</strong> literature with reference to <strong>the</strong> cultural models elaborated by different researchers. In our<br />

extended paper we focus on an <strong>in</strong>-depth analysis of each model, po<strong>in</strong>t<strong>in</strong>g different convergent<br />

or divergent aspects <strong>in</strong> <strong>the</strong> framework of a critical approach.<br />

The model of Kluckhohn <strong>and</strong> Strodtbeck was one of <strong>the</strong> earliest models of culture that<br />

has served as a pr<strong>in</strong>cipal foundation for several later models <strong>and</strong> proposed a <strong>the</strong>ory of culture<br />

based on value orientations, argu<strong>in</strong>g that <strong>the</strong>re are limited number of problems that are<br />

common to all human groups <strong>and</strong> for which <strong>the</strong>re are limited number of solutions. The model<br />

suggests that values <strong>in</strong> any society are distributed <strong>in</strong> a way that creates a dom<strong>in</strong>ant value<br />

system (Nardon, L.& Steers,M.R. 2006,5). The authors identified value orientations based on<br />

<strong>the</strong> relationship of <strong>in</strong>dividuals <strong>and</strong> groups with nature, relationships among <strong>in</strong>dividuals with<strong>in</strong><br />

society, orientation regard<strong>in</strong>g preferred form of human activities, relationship with time <strong>and</strong><br />

evaluation of human nature.<br />

Undertak<strong>in</strong>g a factor analysis of 116,000 IBM corporate employees’ values of<br />

workplace from more than 70 national subsidiaries from 1967 to 1973, Geert Hofstede<br />

identified four cultural dimensions: power distance (PDI), <strong>in</strong>dividualism (IDV), mascul<strong>in</strong>ity<br />

(MAS) <strong>and</strong> uncerta<strong>in</strong>ty avoidance (UAI) (Hofstede, 1986). Hofstede used “constructed scaled<br />

<strong>in</strong>dices” to rank each nation with<strong>in</strong> <strong>the</strong> dimension <strong>and</strong> by this he achieved a typology of<br />

national cultural differences, argu<strong>in</strong>g that each dimension shaped behaviors <strong>in</strong> different social<br />

sett<strong>in</strong>gs. A fifth dimension – <strong>the</strong> short term orientation (STO) <strong>and</strong> long-term orientation<br />

(LTO) towards time – was added to this model <strong>in</strong> an attempt to “avoid cultural bias”<br />

(Hofstede&Hofstede, 2005).<br />

Build<strong>in</strong>g on <strong>the</strong> work of Hofstede, Fons Trompenaars presented a somewhat different<br />

model of culture based on his study of Shell <strong>and</strong> o<strong>the</strong>r managers over a ten-year survey<br />

(Trompenaars,1993). His model is focused on variations <strong>in</strong> both values <strong>and</strong> relationships<br />

across cultures. It consists of seven dimensions: Universalism – particularism, Individualism<br />

– collectivism, Specific – diffuse, Neutral – affective, Achievement – ascription, time<br />

perspective <strong>and</strong> <strong>the</strong> relationship with environment.<br />

Shalom Schwartz asserted that <strong>the</strong> essential dist<strong>in</strong>ction between societal values is <strong>the</strong><br />

motivational goals <strong>the</strong>y express (Schwartz, 1992). He identified ten universal human values<br />

that reflect needs, social motives <strong>and</strong> social <strong>in</strong>stitutional dem<strong>and</strong>s. These values are<br />

purportedly found <strong>in</strong> all countries <strong>and</strong> represent universal needs of human existence: power,<br />

achievement, hedonism, stimulation, self-direction, universalism, benevolence, tradition,<br />

conformity <strong>and</strong> security (Nardon, L.& Steers,M.R. 2006,6). Schwartz argued that <strong>in</strong>dividual<br />

<strong>and</strong> cultural levels of analysis are conceptually <strong>in</strong>dependent (Scwartz, 1994).Individual-level<br />

dimensions reflect <strong>the</strong> psychological dynamics that <strong>in</strong>dividuals experience when act<strong>in</strong>g on<br />

<strong>the</strong>ir values <strong>in</strong> <strong>the</strong> everyday life, while cultural-level dimensions reflect <strong>the</strong> solutions that<br />

societies f<strong>in</strong>d to regulate human actions. In this respect, at cultural level, Schwartz formulated<br />

three dimensions: conservatism <strong>and</strong> autonomy (<strong>the</strong> extent to which <strong>in</strong>dividuals are <strong>in</strong>tegrated<br />

<strong>in</strong> groups), hierarchy versus egalitarianism (<strong>the</strong> extent to which equality is valued <strong>and</strong><br />

expected) <strong>and</strong> mastery versus harmony (<strong>the</strong> extent to which people seek to change <strong>the</strong> natural<br />

<strong>and</strong> social world to advance personal or group <strong>in</strong>terests).<br />

Robert House led an <strong><strong>in</strong>ternational</strong> team of researchers that focused primarily on<br />

underst<strong>and</strong><strong>in</strong>g <strong>the</strong> <strong>in</strong>fluence of cultural differences on leadership processes (House et al,<br />

2004). Their <strong>in</strong>vestigation was named <strong>the</strong> “GLOBE study” for Global Leadership <strong>and</strong><br />

Organizational Behavior Effectiveness. In this research, a model of n<strong>in</strong>e cultural dimensions<br />

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was proposed, of which several of <strong>the</strong>m have been identified previously (e.g., <strong>in</strong>dividualismcollectivism,<br />

power distance <strong>and</strong> uncerta<strong>in</strong>ty avoidance) but o<strong>the</strong>rs are unique (e.g., gender<br />

egalitarianism <strong>and</strong> performance orientation).<br />

4. SEEKING CONVERGENCE FOR AN INTEGRATIVE MODEL OF<br />

CULTURAL DIMENSIONS<br />

Taken toge<strong>the</strong>r, <strong>the</strong> cultural models presented attempt to accomplish two aspects. Each<br />

model offers a well-reasoned set of dimensions along witch cultures can be compared,<br />

offer<strong>in</strong>g by this a framework for cultural analysis. In this framework, researchers are allowed<br />

to break down assessments on different cultures <strong>in</strong>to particular aspects that are part of <strong>the</strong><br />

general concept of culture, <strong>and</strong> thus organiz<strong>in</strong>g <strong>the</strong>ir thoughts <strong>and</strong> focus<strong>in</strong>g attention on what<br />

o<strong>the</strong>rwise would be a monumental task. But also, four of <strong>the</strong> models offer numeric scores for<br />

rat<strong>in</strong>g different cultures.<br />

As this review shows, <strong>the</strong>re are many different ways to represent cultural differences,<br />

<strong>and</strong> <strong>the</strong> available models frequently focus on different aspects of societal beliefs, norms or<br />

values. Therefore, convergence across <strong>the</strong> models is often seen as limited. This lack of<br />

convergence means important challenges both for researchers attempt<strong>in</strong>g to study cultural<br />

<strong>in</strong>fluences on management <strong>and</strong> managers try<strong>in</strong>g to underst<strong>and</strong> new cultural sett<strong>in</strong>gs (Nardon,<br />

L.& Steers,M.R. 2006,8).<br />

In order to navigate this culture <strong>the</strong>ory jungle, we consider that <strong>the</strong> most productive<br />

approach is to <strong>in</strong>tegrate <strong>and</strong> adapt <strong>the</strong> various models based on <strong>the</strong>ir utility for better<br />

underst<strong>and</strong><strong>in</strong>g bus<strong>in</strong>ess <strong>and</strong> management <strong>in</strong> cross-cultural sett<strong>in</strong>gs. Therefore, <strong>the</strong> best<br />

<strong>in</strong>strument <strong>in</strong> this respect is that of seek<strong>in</strong>g common <strong>the</strong>mes that collectively represent <strong>the</strong><br />

ma<strong>in</strong> differences between cultures.<br />

An analysis conducted by Nardon <strong>in</strong> 2006 identifies common <strong>the</strong>mes across six<br />

culture models, referr<strong>in</strong>g <strong>in</strong> addition to <strong>the</strong> Hall’s model, as presented <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g table:<br />

Common Kluckhohn Hofstede Hall Trompenaars Schwartz GLOBE<br />

<strong>the</strong>mes &Strodtbeck<br />

Relationship x x x x x<br />

with<br />

Environment<br />

Social x x x x x x<br />

Organization<br />

Power x x x x x<br />

distribution<br />

Rule<br />

x x x<br />

orientation<br />

Time x x x x x<br />

orientation<br />

Source: Nardon, L.& Steers,M.R. (2006). Navigat<strong>in</strong>g <strong>the</strong> culture <strong>the</strong>ory jungle: Divergence<br />

<strong>and</strong> Convergence <strong>in</strong> models of national culture, Vlerick Leuven Gent Work<strong>in</strong>g Paper Series,<br />

38,p.34<br />

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CONCLUSIONS AND IMPLICATIONS<br />

Follow<strong>in</strong>g <strong>the</strong> conducted review <strong>and</strong> <strong>in</strong> respect to all f<strong>in</strong>d<strong>in</strong>gs <strong>in</strong> this area, five relatively<br />

dist<strong>in</strong>ct common <strong>the</strong>mes seem to emerge from <strong>the</strong> above comparison. We consider <strong>the</strong>se<br />

<strong>the</strong>mes as it follows:<br />

- Relationship with <strong>the</strong> natural <strong>and</strong> social environment, <strong>in</strong> <strong>the</strong> extent to which people<br />

seek to change <strong>and</strong> control or live <strong>in</strong> harmony with <strong>the</strong>ir natural <strong>and</strong> social<br />

surround<strong>in</strong>gs;<br />

- Role of <strong>in</strong>dividuals <strong>and</strong> groups, <strong>in</strong> <strong>the</strong> extent to which social relationship emphasize<br />

<strong>in</strong>dividual rights <strong>and</strong> responsibilities or group goals <strong>and</strong> collective actions;<br />

- Power distribution <strong>in</strong> society, <strong>in</strong> <strong>the</strong> extent to which power <strong>in</strong> a society is distributed<br />

hierarchically or <strong>in</strong> a more egalitarian or participative fashion;<br />

- Relative importance of rules, <strong>in</strong> <strong>the</strong> extent to which behavior is regulated by rules,<br />

laws <strong>and</strong> formal procedures or by o<strong>the</strong>r factors such as unique circumstances <strong>and</strong><br />

relationships;<br />

- Time perception <strong>and</strong> tasks, <strong>in</strong> <strong>the</strong> extent to which people organize <strong>the</strong>ir time based on<br />

sequential attention to s<strong>in</strong>gle tasks or simultaneous attention to multiple tasks.<br />

At first glance, <strong>the</strong>se <strong>the</strong>mes seem to replicate Hofstede’s dimensions, but close<br />

analyses suggests that <strong>the</strong> o<strong>the</strong>r models serve to amplify, clarify <strong>and</strong> <strong>in</strong> some cases, reposition<br />

dimensions so <strong>the</strong>y are more relevant for <strong>the</strong> contemporary workplace.<br />

This work was supported by <strong>the</strong> project "Post-Doctoral Studies <strong>in</strong> Economics:<br />

Tra<strong>in</strong><strong>in</strong>g program for elite researchers - SPODE" co-funded from <strong>the</strong> European<br />

SocialFund through <strong>the</strong> Development of Human Resources Operaţional Programme2007-<br />

2013, contract no. POSDRU/89/1.5/S/61755.)<br />

REFERENCES<br />

1. Hofstede, G. “Cultural differences <strong>in</strong> teach<strong>in</strong>g <strong>and</strong> learn<strong>in</strong>g”, International Journal of<br />

Intercultural Relations, 11 (1986), 301-20<br />

2. Hofstede, Geert. Cultures <strong>and</strong> organizations: Software of <strong>the</strong> m<strong>in</strong>d, New York:<br />

McGraw-Hill, 1991.<br />

3. Hofstede, G. & Hofstede, G.J. Cultures <strong>and</strong> organizations: Software of <strong>the</strong> m<strong>in</strong>d, 2nd<br />

ed. New York:McGraw-Hill, 2005<br />

4. Nardon, L.& Steers,M.R. “Navigat<strong>in</strong>g <strong>the</strong> culture <strong>the</strong>ory jungle: Divergence <strong>and</strong><br />

Convergence <strong>in</strong> models of national culture”, Vlerick Leuven Gent Work<strong>in</strong>g Paper<br />

Series, 38, 1-27<br />

5. Schwartz,S.H. “Universals <strong>in</strong> <strong>the</strong> content <strong>and</strong> structures of values: Theoretical<br />

advances <strong>and</strong> empirical tests <strong>in</strong> 20 countries”. In M. Zanna (Ed.), Advances <strong>in</strong><br />

experimental social psychology, 25, 1-65. Orl<strong>and</strong>o, FL:Academic, 1992<br />

6. Schwartz,S.H. “Beyond <strong>in</strong>dividualism/collectivism: New cultural dimensions of<br />

values” In U. Kim, H.C. Tri<strong>and</strong>is, C. Kagitḉibasi, S.C. Choi & G. Yoon (Eds.),<br />

Individualism <strong>and</strong> collectivism: Theory, methods <strong>and</strong> applocations,85-122. Thous<strong>and</strong><br />

Oaks, CA: Sage, 1994<br />

7. Trompenaars, F. Rid<strong>in</strong>g <strong>the</strong> waves of culture:Underst<strong>and</strong><strong>in</strong>g cultural diversity <strong>in</strong><br />

bus<strong>in</strong>ess, London: Economists Books, 1993.<br />

8. Trompenaars, F. & Hampden-Turner, C. Rid<strong>in</strong>g <strong>the</strong> waves of culture:Underst<strong>and</strong><strong>in</strong>g<br />

diversity <strong>in</strong> global bus<strong>in</strong>ess, New York: McGraw Hill, 1998.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

A SYNTHETIC REVIEW ON EFFECTIVENESS<br />

IN<br />

INTERNATIONAL AND NATIONAL SOCIETY<br />

Angel Iulian Popescu<br />

Life Style, Education <strong>and</strong> Health Association<br />

Prelim<strong>in</strong>ary form/work <strong>in</strong> progress<br />

I. STUDY DIRECTIONS<br />

1. POLITICAL CONCEPT<br />

A. Theoretical background<br />

The universalism of fundamental values <strong>and</strong> needs of peoples is <strong>the</strong> key to a good <strong>in</strong>ner<br />

comprehension of <strong>the</strong> syn<strong>the</strong>sis mechanism. From <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of time, people <strong>and</strong> nations<br />

evolved <strong>in</strong> three directions: self-susta<strong>in</strong><strong>in</strong>g, improvement <strong>and</strong>, progress. The importance of<br />

differences is so big that, without <strong>the</strong>m, <strong>the</strong> mank<strong>in</strong>d could have never accomplished this<br />

multidimensional perspective of its own evolution. Our basic needs <strong>and</strong> ideals are <strong>in</strong> a perfect<br />

unity <strong>in</strong>to <strong>the</strong>mselves but <strong>the</strong> development stages are different because <strong>the</strong> historical, political,<br />

geographical, socio-educational <strong>and</strong> economic conditions as nations are different. Def<strong>in</strong><strong>in</strong>g<br />

<strong>the</strong> concept of progress, we should say that it represents <strong>the</strong> better solution to our problems<br />

but achieved <strong>in</strong> a different or variable way.<br />

Our present <strong>in</strong>terest must be focused on <strong>the</strong> most effective <strong>and</strong> adequate solution to our<br />

complex problems <strong>and</strong> this becomes <strong>the</strong> ma<strong>in</strong> syn<strong>the</strong>sis issue. It is sure that this area extends<br />

<strong>and</strong> goes over <strong>the</strong> political differences, op<strong>in</strong>ions, <strong>and</strong> even government orientation. The reason<br />

is simple: we are confronted with common problems <strong>and</strong> one’s problem becomes nowadays<br />

everybody’s problem as society, nation or planet.<br />

Democracy must become <strong>the</strong> perfect art of comb<strong>in</strong><strong>in</strong>g <strong>the</strong> ideological differences as <strong>the</strong><br />

external aspect of a different manner of try<strong>in</strong>g to solve <strong>the</strong> same problems <strong>in</strong>to <strong>the</strong> purpose of<br />

common enrichment. We have to conceive <strong>the</strong> efficiency as a political must.<br />

Politics have to overcome <strong>the</strong> paradox consist<strong>in</strong>g, on one h<strong>and</strong>, <strong>in</strong> streng<strong>the</strong>n<strong>in</strong>g <strong>the</strong><br />

power of state <strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, weaken<strong>in</strong>g <strong>the</strong> <strong>in</strong>dividuality of its members. We have to<br />

be very careful <strong>in</strong> this po<strong>in</strong>t because of <strong>the</strong> heterogeneous aspects which can become negative<br />

<strong>and</strong> destructive if <strong>the</strong> discipl<strong>in</strong>e <strong>and</strong> morality are shadowed by <strong>the</strong> <strong>in</strong>dividual attitude<br />

(<strong>in</strong>clud<strong>in</strong>g politicians’ attitude), which, be<strong>in</strong>g opaque, rejects <strong>the</strong> general <strong>and</strong> viable<br />

objectivity, open<strong>in</strong>g <strong>the</strong> way to <strong>in</strong>stability <strong>and</strong> cultural relativism.<br />

The political behavior of a nation has to conquer <strong>the</strong> practical necessity <strong>and</strong> <strong>the</strong> need of<br />

a positive <strong>and</strong> constructive <strong>in</strong>dividualism <strong>in</strong>side developed group relations, as parts of <strong>the</strong><br />

same system. These will open <strong>the</strong> perspective of solv<strong>in</strong>g specific problems become commonly<br />

universal problems, structured on different levels of priority. The political <strong>in</strong>tercultural<br />

education is called to create <strong>the</strong> basic factors for achiev<strong>in</strong>g <strong>the</strong> syn<strong>the</strong>tic charisma for a<br />

progressive <strong>and</strong> acquisitive attitude. Talk<strong>in</strong>g about <strong>the</strong> common values, we are obliged to say<br />

that any cultural progress depends on a well-structured coalition between <strong>the</strong> types of culture.<br />

Even if <strong>the</strong> method of conceiv<strong>in</strong>g <strong>and</strong> approach<strong>in</strong>g <strong>the</strong> good results is different, <strong>the</strong> common<br />

purpose needs to be <strong>the</strong> po<strong>in</strong>t of communication.<br />

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The new idea of politics conta<strong>in</strong>s a reunion of human adhesions focused on solv<strong>in</strong>g<br />

problems – our problems. Politics do not have <strong>the</strong>ir own <strong>in</strong>dependent existence as a<br />

superstructure. O<strong>the</strong>rwise, its role is zero. Politics have to ga<strong>the</strong>r people of different<br />

professional status <strong>and</strong> mentality <strong>in</strong> order to assure a dynamic correspondence <strong>in</strong>to <strong>the</strong> social<br />

structures.<br />

B. Practical approach<br />

Politics are properly conceived as a universal structure of <strong>the</strong>ories of perspicacity <strong>in</strong><br />

solv<strong>in</strong>g problems, not <strong>in</strong> artificially creat<strong>in</strong>g new ones. Whatever is <strong>the</strong> type of society <strong>the</strong><br />

basic problems are <strong>the</strong> same ones simply because we all are humans <strong>and</strong> it is absolutely<br />

conv<strong>in</strong>c<strong>in</strong>g that we all have to follow a similar scale of values to progress as a nation. This<br />

scale is alike, <strong>the</strong> systems are different but only some solutions are <strong>the</strong> best .We must benefit<br />

from this universal treasure of solutions if we want to survive as a nation or between nations<br />

<strong>and</strong> accelerate our progress. O<strong>the</strong>rwise we shall be always forced to start from <strong>the</strong> bottom of<br />

<strong>the</strong> problem which has begun centuries ago. That is why we need to be <strong>in</strong> permanent contact<br />

between ourselves (a benefic communion between all professional areas) <strong>and</strong> between nations<br />

(similar or identical professional areas).<br />

Politicians must be selected from all areas of activity as representatives of a certa<strong>in</strong><br />

doma<strong>in</strong> on <strong>the</strong> idea that we need to have a compulsory contact factual <strong>and</strong> social realities <strong>and</strong><br />

<strong>the</strong>ir problems <strong>and</strong> that we are <strong>in</strong>terested <strong>in</strong> learn<strong>in</strong>g specific solutions to <strong>the</strong>m. The solutions<br />

have to be searched always <strong>in</strong> two directions (1) ma<strong>in</strong>ly <strong>in</strong>side <strong>the</strong> system-as national<br />

opportunities <strong>and</strong> (2) sometimes outside <strong>the</strong> system, <strong>in</strong>to <strong>the</strong> global community.<br />

The National Assembly must conta<strong>in</strong> personally elected persons <strong>and</strong> also social <strong>and</strong><br />

professional representatives come from <strong>the</strong>ir own professional league. The complexity of<br />

problems asks for <strong>in</strong>terdiscipl<strong>in</strong>ary specialists who can observe <strong>the</strong> whole picture of reality<br />

<strong>and</strong> comb<strong>in</strong>e <strong>the</strong> important aspect on a scale of social needs. We can not forget that every<br />

profession is important <strong>and</strong> responsible for social progress. The only th<strong>in</strong>g that is changed is<br />

<strong>the</strong> po<strong>in</strong>t <strong>and</strong> <strong>the</strong> level of <strong>the</strong> followed view.<br />

2. HISTORICAL CONCEPT<br />

A.HORIZONTAL HISTORY<br />

Horizontal history as a chronology of events happened from one year to ano<strong>the</strong>r is ma<strong>in</strong>ly<br />

<strong>the</strong> <strong>in</strong>terest of historians. Pull<strong>in</strong>g out from history all <strong>the</strong> bad parts such as different types of<br />

war (political, economical, military, psychological) <strong>and</strong> all <strong>the</strong> egotistic po<strong>in</strong>ts of view, our<br />

ma<strong>in</strong> duty is to observe <strong>the</strong> cycles of historical periods (on long, middle <strong>and</strong> short term). This<br />

observation makes us able to unify <strong>the</strong> spiritual, socio-cultural <strong>and</strong> economic values which<br />

have been proved as efficient, viable <strong>and</strong> advisable to use for everybody or every nation. The<br />

two ma<strong>in</strong> areas of historical evolution (1) accumulat<strong>in</strong>g data, events <strong>and</strong> experiences from<br />

nature <strong>and</strong> creat<strong>in</strong>g a technological structure of civilization <strong>and</strong> (2) accumulat<strong>in</strong>g human<br />

experience, creat<strong>in</strong>g evolutionary systems which lead to cultural <strong>and</strong> spiritual development –<br />

have to emerge now.<br />

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B. VERTICAL HISTORY<br />

Vertical history prevents humans from becom<strong>in</strong>g some robots without self-life<br />

experience of evolution or from hav<strong>in</strong>g a psychological sub-human behavior, be<strong>in</strong>g empty of<br />

conscience, <strong>in</strong>ventiveness, creativity <strong>and</strong> affection.<br />

This syn<strong>the</strong>sis can recreate <strong>the</strong> old balance between <strong>in</strong>ner life <strong>and</strong> social life as a mean of<br />

develop<strong>in</strong>g new effective society members.<br />

Also, <strong>the</strong> history conta<strong>in</strong>s two different aspects which are extremely important:<br />

1) The eternity of fundamental values which always followed (e. g. life, honesty, work,<br />

spirituality <strong>and</strong> so on);<br />

2) The permanent adjustment of <strong>the</strong> level of knowledge referr<strong>in</strong>g to <strong>the</strong> eternal values<br />

viewed always from a more complex <strong>and</strong> larger perspective – <strong>the</strong> perspective of renew<strong>in</strong>g<br />

eternity <strong>in</strong> daily contemporary life.<br />

There is a need of our fundamental <strong>and</strong> psychological balance, for progress, to have a<br />

cont<strong>in</strong>uous reference to <strong>the</strong> important aspects of <strong>the</strong> past. It is also a new image of <strong>the</strong><br />

historical concept of cause <strong>and</strong> effect, which determ<strong>in</strong>es us to act more carefully with our<br />

lives, keep<strong>in</strong>g <strong>the</strong> good th<strong>in</strong>gs <strong>and</strong> avoid<strong>in</strong>g <strong>the</strong> repetition of old abuses as deviation from <strong>the</strong><br />

natural <strong>and</strong> social target of development.<br />

3. MORAL AND RELIGIOUS CONCEPT<br />

A. OUTSIDE IMAGE<br />

Everybody must expla<strong>in</strong> to himself his orig<strong>in</strong>s, purpose <strong>and</strong> f<strong>in</strong>ality of life. Without try<strong>in</strong>g<br />

to mix between <strong>the</strong>mselves <strong>in</strong>to a contradictory <strong>and</strong> useless mean<strong>in</strong>g, <strong>the</strong> morality <strong>and</strong><br />

religion of every nation on this earth, we must comprehend <strong>the</strong> necessity of develop<strong>in</strong>g our<br />

future evolution start<strong>in</strong>g from <strong>the</strong> underst<strong>and</strong><strong>in</strong>g of fundamental <strong>and</strong> common values (life,<br />

evolution, cooperation, improvement of our goals <strong>and</strong> ideals, ecumenism, God).<br />

B. INSIDE IMAGE<br />

The ideal mean<strong>in</strong>g of <strong>the</strong> history of religion <strong>and</strong> human believes is that unity is lightened<br />

<strong>in</strong>to diversity. Unity expresses itself better <strong>in</strong>to diversity. We must overcome <strong>the</strong> old<br />

conception related to <strong>the</strong> existence of a chosen people or religion, by study<strong>in</strong>g its deep<br />

significance. To choose <strong>the</strong> right moral <strong>and</strong> religious concepts for common development, step<br />

by step, start<strong>in</strong>g from <strong>the</strong> beliefs which knee <strong>in</strong> front of creation to <strong>the</strong> beliefs which knee <strong>in</strong><br />

front of <strong>the</strong> Creator Himself, focused on <strong>the</strong> evolution of man as a complete expression of his<br />

Creator. We f<strong>in</strong>d <strong>in</strong>side <strong>the</strong>m <strong>the</strong> support for a political <strong>and</strong> social rightness, diversity be<strong>in</strong>g<br />

<strong>the</strong> expression of a specific step <strong>in</strong> <strong>the</strong> conceptual <strong>and</strong> mystical hierarchy; unity is realized<br />

itself as a syn<strong>the</strong>sis of common fundaments. The direction appears as common wealth,<br />

spiritual <strong>and</strong> social health, both be<strong>in</strong>g <strong>the</strong> ways to a real progress <strong>in</strong> underst<strong>and</strong><strong>in</strong>g ourselves<br />

<strong>and</strong> o<strong>the</strong>rs.<br />

4. LAW CONCEPT<br />

INTERNATIONAL COOPERATION AND NATIONAL DYNAMICS<br />

Nowadays man overcame <strong>the</strong> old concept of social contract <strong>and</strong> has had <strong>in</strong> front of him a<br />

new challenge: <strong>the</strong> contract with himself as a mean of social progress. He has to def<strong>in</strong>e a new<br />

perspective on his life, creat<strong>in</strong>g <strong>the</strong> possibility of absorb<strong>in</strong>g <strong>the</strong> o<strong>the</strong>r cultures’ good examples<br />

such as <strong>the</strong>y are his own. His needs must be better satisfied because <strong>the</strong>y have become more<br />

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ref<strong>in</strong>ed. A Common Constitution is, <strong>in</strong> fact, an image of <strong>the</strong> underst<strong>and</strong><strong>in</strong>g process which now<br />

affects every nation <strong>in</strong>to <strong>the</strong> direction of absorb<strong>in</strong>g <strong>and</strong> shar<strong>in</strong>g different solutions, better<br />

solutions for its problems, start<strong>in</strong>g with a national <strong>and</strong> <strong><strong>in</strong>ternational</strong> signature on a new “bill of<br />

rights” – our common planetary rights.<br />

From this po<strong>in</strong>t of view, <strong>the</strong> <strong>in</strong>dividual benefits twice: (1) from <strong>the</strong> dynamic development<br />

of <strong>the</strong> law system from his own country assur<strong>in</strong>g him of all <strong>the</strong> ma<strong>in</strong> needs for his complete<br />

progress; (2) from or to <strong>the</strong> global level, he receives or gives <strong>the</strong> historical best experiences<br />

which are asked to be shared with o<strong>the</strong>rs for <strong>the</strong>ir fundamental <strong>and</strong> objective values <strong>and</strong><br />

content.<br />

Law is <strong>the</strong> expression of a certa<strong>in</strong> scale of social needs. It is <strong>the</strong> <strong>in</strong>strument of an idealistic<br />

communion – mean of generaliz<strong>in</strong>g <strong>the</strong> most effective <strong>and</strong> viable behaviors, procedural<br />

mechanisms <strong>and</strong> social comm<strong>and</strong>ments. The dynamics of law is not well-structured yet, but<br />

<strong>the</strong> perspective of progress relays on <strong>the</strong> political ability of debat<strong>in</strong>g <strong>and</strong> implement<strong>in</strong>g<br />

attitudes, on one h<strong>and</strong>, through <strong>the</strong> national Legislative <strong>and</strong> Executive <strong>in</strong>struments <strong>and</strong>, on <strong>the</strong><br />

o<strong>the</strong>r h<strong>and</strong>, through proper national education <strong>and</strong> referendum. We have to discuss publicly<br />

our needs <strong>and</strong> <strong>the</strong>ir solutions obta<strong>in</strong>ed from <strong>and</strong> outside <strong>the</strong> country.<br />

5. INTERDISCIPLINARY SCIENTIFIC CONCEPT<br />

A. SCIENTIFIC COMMUNITY<br />

Always society <strong>and</strong> sciences needed <strong>in</strong>formation taken from studies, researches <strong>and</strong> o<strong>the</strong>r<br />

types of scientific <strong>in</strong>vestigation. Always <strong>the</strong>re will be an objective po<strong>in</strong>t of view, even if it<br />

changes from one generation to ano<strong>the</strong>r simultaneously with <strong>the</strong> development of <strong>in</strong>tellectual<br />

<strong>and</strong> spiritual level. For a long time, scientists have communicated with each o<strong>the</strong>r formulat<strong>in</strong>g<br />

a common database for scientific knowledge – a k<strong>in</strong>d of l<strong>in</strong>gua franca.<br />

B. NON-SCIENTIFIC COMMUNITY<br />

The scientific discoveries <strong>and</strong> technological processes have pushed up seriously <strong>the</strong><br />

development of civilization.<br />

Now civilization must become a public <strong>and</strong> general source of formative <strong>and</strong> educational<br />

truths. This cannot be done without culture. Culture is <strong>the</strong> ma<strong>in</strong> mean of translat<strong>in</strong>g on<br />

everybody’s language <strong>the</strong> importance of <strong>the</strong> complex human development. The <strong>in</strong>dividual <strong>and</strong><br />

<strong>the</strong> society, be<strong>in</strong>g <strong>in</strong> an <strong>in</strong>terconnected <strong>and</strong> <strong>in</strong>teractive existence, have to assimilate <strong>the</strong> new<br />

discoveries for a more effective <strong>and</strong> organized life. O<strong>the</strong>rwise, ignorance is <strong>the</strong> new<br />

“monster” which appears dur<strong>in</strong>g <strong>the</strong> social sleep of reason<strong>in</strong>g.<br />

We have to learn absolutely everyth<strong>in</strong>g about secur<strong>in</strong>g our life, mak<strong>in</strong>g it better <strong>and</strong><br />

happier. This could be a correct solution aga<strong>in</strong>st <strong>the</strong> social fatalism, rout<strong>in</strong>e <strong>and</strong> moral<br />

disturbance.<br />

6. MEDICAL CONCEPT<br />

The two medical directions, represented by (1) medic<strong>in</strong>e practiced by qualified personal<br />

(doctor-patient relation) <strong>and</strong> by (2) self-applied medic<strong>in</strong>e based on <strong>the</strong> wide-spread medical<br />

knowledge, have to emerge for a personal medic<strong>in</strong>e of public usage. The classic medic<strong>in</strong>e<br />

suffers from an <strong>in</strong>ner self-sufficient attitude which dramatically reduces <strong>the</strong> means of cure.<br />

The communication between <strong>the</strong> medical traditions will achieve a very important goal:<br />

analyz<strong>in</strong>g human be<strong>in</strong>g from a complex <strong>and</strong> complete po<strong>in</strong>t of view (soul, m<strong>in</strong>d, emotion,<br />

energetic <strong>and</strong> physical body) – <strong>in</strong> a holistic approach.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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This approach also consists <strong>in</strong> creat<strong>in</strong>g a healthy attitude <strong>in</strong>to <strong>the</strong> <strong>in</strong>dividuals. This can be<br />

def<strong>in</strong>ed as <strong>the</strong> correct, healthy behavior which protects <strong>the</strong> <strong>in</strong>dividual by his own level of<br />

knowledge <strong>and</strong> by his own will from gett<strong>in</strong>g sick (psychical <strong>and</strong> physical, good habits<br />

developed to ma<strong>in</strong>ta<strong>in</strong> <strong>and</strong> secure his personal health). It is a dynamic medic<strong>in</strong>e conducted by<br />

specialists, putt<strong>in</strong>g <strong>the</strong> first accent on prevention of diseases <strong>and</strong>, secondly, on cur<strong>in</strong>g of<br />

potential ones. The national state of health is <strong>the</strong> fundament of any social <strong>and</strong> real<br />

transformation oriented to progress <strong>and</strong> efficiency. It is <strong>the</strong> necessary condition for a future,<br />

hard-work<strong>in</strong>g <strong>and</strong> effective social structure. The biological <strong>and</strong> psycho-physical support is<br />

vital for a social <strong>and</strong> political resurrection.<br />

7. SOCIO-EDUCATIONAL CONCEPT<br />

Pass<strong>in</strong>g from <strong>the</strong> analytical study structure to a syn<strong>the</strong>tic study system, develops a<br />

multifunctional potential to a student. He has <strong>the</strong> opportunity to look at himself from every<br />

possible angle <strong>and</strong> reconstruct himself as an <strong>in</strong>dividuality properly oriented to <strong>the</strong> social<br />

<strong>in</strong>terests. Two problems present <strong>in</strong>terest here:<br />

(1) - <strong>the</strong> educational ability of develop<strong>in</strong>g all <strong>the</strong> fundamental qualities to an <strong>in</strong>dividual <strong>and</strong><br />

<strong>the</strong> complete <strong>in</strong>formative <strong>and</strong> practical program which offers <strong>the</strong> possibility of shar<strong>in</strong>g <strong>the</strong><br />

same common data – a future base of social <strong>and</strong> family communication (on permanent<br />

progress from birth moment till <strong>the</strong> age of 20-22 years), without any differences between men<br />

<strong>and</strong> women, professional or career future (e.g. health, nutrition, hygiene, education, sexuality,<br />

mentality <strong>and</strong> so on) which has to be a must for everybody <strong>in</strong>to <strong>the</strong> purpose of consolidat<strong>in</strong>g a<br />

dynamic society <strong>and</strong> positively controll<strong>in</strong>g its evolution;<br />

(2) - <strong>the</strong> possibility of an <strong>in</strong>tercultural approach which growths <strong>the</strong> effectiveness of <strong>the</strong><br />

formative process by br<strong>in</strong>g<strong>in</strong>g to public acknowledgement <strong>the</strong> entire variety of social <strong>and</strong><br />

professional experiences which are different from nation to nation.<br />

Realiz<strong>in</strong>g <strong>the</strong> transfer of precious <strong>in</strong>formation <strong>and</strong> experiences between cultures <strong>and</strong><br />

generations is a target of ma<strong>in</strong> priority. The reconstruction of a national <strong>and</strong> <strong><strong>in</strong>ternational</strong><br />

community may relay on <strong>the</strong> social <strong>and</strong> cultural communication between different nations.<br />

The <strong>in</strong>dividuality is kept but <strong>the</strong> effectiveness is transferred <strong>in</strong>to <strong>the</strong> purpose of common<br />

benefit.<br />

Every nation as a condition of personal survival <strong>in</strong>to <strong>the</strong> globalization process <strong>and</strong><br />

potentially negative universalism has <strong>the</strong> duty of assimilat<strong>in</strong>g, underst<strong>and</strong><strong>in</strong>g <strong>and</strong> practic<strong>in</strong>g<br />

<strong>the</strong> social behaviors which have been revealed as <strong>the</strong> most constructive, productive <strong>and</strong><br />

effective <strong>in</strong>to <strong>the</strong> direction of public <strong>and</strong> private social comfort.<br />

8. PSYCHOLOGICAL CONCEPT.<br />

A new society has to elim<strong>in</strong>ate <strong>the</strong> political mystification. We have to replace <strong>the</strong><br />

"science of what might be" with <strong>the</strong> "science of what really is". Psychology is called to<br />

dissolve <strong>the</strong> popular superstitions, <strong>the</strong> utopian dreams, <strong>the</strong> senseless speeches <strong>and</strong> to re<strong>in</strong>force<br />

<strong>the</strong> words of science itself.<br />

The destruction of personality cult of man <strong>and</strong> State characterized by a total <strong>and</strong><br />

unlimited trust <strong>in</strong>to <strong>the</strong>mselves <strong>and</strong> by a total deny of th<strong>in</strong>gs that have no importance to <strong>the</strong>m,<br />

can be done by underst<strong>and</strong><strong>in</strong>g <strong>the</strong> useless mean<strong>in</strong>g of power for power. The alternative<br />

consists <strong>in</strong> rega<strong>in</strong><strong>in</strong>g <strong>the</strong> trust <strong>in</strong> spontaneous but rational <strong>and</strong> psychological human processes,<br />

<strong>in</strong> assur<strong>in</strong>g <strong>the</strong> personal responsibility for this process.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

The false believes <strong>in</strong> <strong>the</strong> political mythology, <strong>in</strong> <strong>the</strong> <strong>in</strong>terference necessity of <strong>the</strong> State<br />

<strong>in</strong>to <strong>the</strong> private life, <strong>in</strong> a simple, eternal, just <strong>and</strong> marvelous world assured by <strong>the</strong> State policy,<br />

must be purified by rational <strong>and</strong> logical explanation of causes <strong>and</strong> effects socially<br />

<strong>in</strong>terconnected.<br />

To streng<strong>the</strong>n <strong>the</strong> power of man <strong>in</strong> <strong>the</strong> State which is just an idealistic form of social<br />

obedience contract, we need a public <strong>and</strong> critic attitude versus <strong>the</strong> weaknesses of <strong>the</strong> system.<br />

We need to move <strong>the</strong> accent from <strong>the</strong> public function post to <strong>the</strong> man himself such as<br />

to create <strong>the</strong> possibility of mak<strong>in</strong>g a career without be<strong>in</strong>g associated with <strong>the</strong> State power. The<br />

social hierarchy needs not <strong>the</strong> State power to become useful. The State has to focus on<br />

build<strong>in</strong>g a receptive structure to <strong>the</strong> private <strong>in</strong>itiatives. Everyth<strong>in</strong>g else must be only socially<br />

conquered by a natural transformation process. State has <strong>the</strong> duty to assure <strong>the</strong> hardest part of<br />

<strong>the</strong> conduct<strong>in</strong>g process <strong>and</strong> society has to redistribute <strong>the</strong> power <strong>in</strong>to a peaceful coexistence<br />

with <strong>the</strong> exhausted <strong>and</strong> old social structures. We have to go on <strong>the</strong> way of responsibility as a<br />

key of social security ga<strong>in</strong><strong>in</strong>g a psychological conversion <strong>and</strong> elim<strong>in</strong>at<strong>in</strong>g as much as possible<br />

<strong>the</strong> psycho-social tensions.<br />

9. ECONOMIC CONCEPT.<br />

State has a political essence which has to be reflected <strong>in</strong> economy. This essence consists<br />

on a deep underst<strong>and</strong><strong>in</strong>g of social needs which are enormous. A question rises <strong>in</strong>to this<br />

context: would it be better for an economy to be directed by <strong>the</strong> State? It is normal for <strong>the</strong><br />

State to consolidate <strong>the</strong> stability of its own economy: (a) on one h<strong>and</strong>, by assur<strong>in</strong>g <strong>the</strong><br />

existence of necessary products on <strong>the</strong> market (e.g. stimulat<strong>in</strong>g free private <strong>in</strong>itiative); (b) on<br />

<strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, by protect<strong>in</strong>g it from <strong>the</strong> negative effects of globalization (e.g. externalization<br />

of capitals <strong>and</strong> profits done by super-corporations). Economy as a part of <strong>the</strong> social<br />

mechanism has <strong>the</strong> duty of produc<strong>in</strong>g, circulat<strong>in</strong>g <strong>and</strong> regulat<strong>in</strong>g <strong>the</strong> product consumption<br />

calculated on a free market <strong>in</strong>itiative between needs <strong>and</strong> offers. It must be a material <strong>and</strong><br />

f<strong>in</strong>ancial support for <strong>the</strong> development of <strong>the</strong> civilization, culture <strong>and</strong> spirituality.<br />

The re<strong>in</strong>forcement of <strong>the</strong> economic stability can be done by divid<strong>in</strong>g attributions; <strong>the</strong><br />

State has to work on <strong>the</strong> general <strong>and</strong> common adm<strong>in</strong>istration problems, assur<strong>in</strong>g <strong>the</strong><br />

macroeconomic balance; also, <strong>the</strong> State has to support <strong>the</strong> expansion of private <strong>and</strong> creative<br />

forces for streng<strong>the</strong>n<strong>in</strong>g <strong>the</strong> social corpus. The control exercised by <strong>the</strong> State has to<br />

conduct, organize <strong>and</strong> discipl<strong>in</strong>e <strong>the</strong> social tendency. This control is <strong>the</strong> expression of social<br />

needs reflected <strong>in</strong> <strong>the</strong> political structures as a mean of achiev<strong>in</strong>g social satisfaction.<br />

The microeconomic structure of <strong>the</strong> capitalist society consists on production, distribution,<br />

exchange, consumption <strong>and</strong> credit activities. Its characteristics are:<br />

1) accumulation of circulat<strong>in</strong>g capitals <strong>and</strong> <strong>in</strong>vestments;<br />

2) a specific credit system;<br />

3) exchange <strong>and</strong> consumption of production values.<br />

Ideology, economic th<strong>in</strong>k<strong>in</strong>g <strong>and</strong> law are based on <strong>the</strong> fundamental pr<strong>in</strong>ciple of private<br />

property exercised on <strong>the</strong> means of production. The production system concentrates big<br />

masses of people who are discipl<strong>in</strong>ed, accord<strong>in</strong>g to a predated production plan, <strong>and</strong> which<br />

belongs exclusively <strong>and</strong> totally to <strong>the</strong> owner of <strong>the</strong> production means. The capitalist<br />

production is characterized by an external, mechanical, autocratic, almost "military" discipl<strong>in</strong>e<br />

which is imposed to <strong>the</strong> workers’ colectivity.<br />

Nowadays economy faces major problems (<strong>the</strong> crisis of super-production <strong>and</strong> of subconsumption,<br />

unemployment). They are associated. Hav<strong>in</strong>g enormous needs, mank<strong>in</strong>d might<br />

not have been confronted with <strong>the</strong>se problems but it does. The super-production expresses a<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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surplus of merch<strong>and</strong>ise which can not be put <strong>in</strong>to consumption to a remunerator price. The<br />

price does not go down because of <strong>the</strong> upper f<strong>in</strong>ancial structures (cartels, trusts, corporations)<br />

<strong>and</strong> because of <strong>the</strong> syndicates <strong>and</strong> professional unions of workers. Theoretically, <strong>the</strong> price can<br />

not be m<strong>in</strong>imized to <strong>the</strong> limit of <strong>the</strong> buyer's power of pay<strong>in</strong>g. Here sub-consumption appears<br />

<strong>and</strong> reflects a general <strong>and</strong> accelerated depletion of buy<strong>in</strong>g power of <strong>the</strong> consumption social<br />

masses which are obliged to buy lesser merch<strong>and</strong>ise to a pre-offered price.<br />

Maximiz<strong>in</strong>g <strong>the</strong> effectiveness of production, m<strong>in</strong>imiz<strong>in</strong>g its costs <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g a<br />

constant price aga<strong>in</strong>st <strong>the</strong> obvious tendency of rapid enrichment, ga<strong>in</strong><strong>in</strong>g a permanent profit,<br />

<strong>the</strong> price of merch<strong>and</strong>ise has to go down (<strong>the</strong> same quantity <strong>and</strong> quality of merch<strong>and</strong>ise has to<br />

be paid at a half or a third of <strong>the</strong> old price).The sale is assured, <strong>the</strong> consumption goes up<br />

because now <strong>the</strong> buyer can afford to buy (<strong>the</strong> number of potential buyers growths).<br />

Unfortunately, <strong>the</strong> technological effectiveness creates unemployment. To avoid<br />

unemployment people must be ma<strong>in</strong>ta<strong>in</strong>ed <strong>in</strong> <strong>the</strong> work<strong>in</strong>g process, redistributed on o<strong>the</strong>r<br />

social purposes. If <strong>the</strong> unemployment growths <strong>the</strong> production <strong>and</strong> <strong>the</strong> profits <strong>the</strong>mselves are<br />

endangered because lesser buyers, lesser sold merch<strong>and</strong>ise.<br />

The ma<strong>in</strong> target of economy is to ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong> sales at a high level <strong>and</strong> also, to create now<br />

jobs which will assure <strong>the</strong> necessary level of product consumption, both affect<strong>in</strong>g <strong>the</strong> f<strong>in</strong>al<br />

profits. Unemployment becomes a luxury which can destroy an entire economy.<br />

The private <strong>in</strong>vestors have to be helped <strong>and</strong> not repressed by <strong>the</strong> State (us<strong>in</strong>g enormous<br />

taxes <strong>and</strong> duties). The purpose has to be creat<strong>in</strong>g new jobs well-paid <strong>and</strong> not illegal <strong>and</strong><br />

subversive commercial activities (evasion, black market work <strong>and</strong> commerce).<br />

The <strong>in</strong>dividual needs a job. His job offers a salary. The level of salary is related to a high<br />

level of performance <strong>and</strong> sales. The high level of sales is related to a higher power of buy<strong>in</strong>g<br />

given to <strong>the</strong> <strong>in</strong>dividual by <strong>the</strong> cheapness of <strong>the</strong> merch<strong>and</strong>ise. Even if <strong>the</strong> quantity of sales<br />

growths little by little, <strong>the</strong> needs which are enormous, will assure a permanent rate of sales.<br />

We can divide merch<strong>and</strong>ise <strong>in</strong> two groups:<br />

1) consumption group which is permanent <strong>and</strong> never completely accomplished (e.g.<br />

food, cosmetics, cloths <strong>and</strong> so on);<br />

2) long term group which needs to decelerate <strong>and</strong> could ma<strong>in</strong>ta<strong>in</strong> itself only by<br />

sell<strong>in</strong>g different components or parts <strong>in</strong> a service activity (e.g. cars, houses) or by<br />

improv<strong>in</strong>g its offers permanently.<br />

The redistribution of products on a global scale will achieve an <strong><strong>in</strong>ternational</strong> <strong>and</strong> national<br />

balance between needs <strong>and</strong> offers, re<strong>in</strong>forc<strong>in</strong>g <strong>the</strong> global economy.<br />

II. FINALITY - INTERNATIONAL AND NATIONAL<br />

DEVELOPMENT<br />

Our problems are everybody's problems <strong>and</strong> viceversa. Nowadays we are talk<strong>in</strong>g about<br />

<strong>the</strong> right common future of this planet which affects everybody because life <strong>and</strong> death are <strong>in</strong><br />

front of us. Deforestation, pollution, ozone layer destruction, diseases, sterility, starvation,<br />

maldistribution of products, technological means <strong>and</strong> necessary life-support<strong>in</strong>g reserves are<br />

common problems.<br />

Our common survival becomes <strong>the</strong> ma<strong>in</strong> target. Life <strong>and</strong> <strong>the</strong> right to live has to be equal<br />

everywhere. Everybody has <strong>the</strong> right of self-progress. All we have to do is to unify our<br />

th<strong>in</strong>k<strong>in</strong>g <strong>and</strong> action conceptions on a global level for achiev<strong>in</strong>g <strong>the</strong> best solutions to correct<br />

<strong>and</strong> elim<strong>in</strong>ate <strong><strong>in</strong>ternational</strong> <strong>and</strong> national discrepancies.<br />

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BIBLIOGRAPHY: (it will be translated)<br />

I. POLITICAL CONCEPT:<br />

5. Claude Levi-Strauss – Rasa si istorie, Editura Fides,Iasi,1996<br />

6. Georges Burdeau – Traite de science politique, Tome I,ibrairie Generale de Droit et de<br />

Jurisprudence R. Pichou et R.Durant-Auzias, Paris, 1949.<br />

7. Catal<strong>in</strong> Avramescu - De la teologia puterii absolute la fizica sociala, Editura All,<br />

Bucuresti, 1998.<br />

8. C.R.Motru - Personalismul energetic si alte scrieri, Editura Em<strong>in</strong>escu, Bucuresti,<br />

1984.<br />

9. Mircea Florian - Filosofie generala, Editura Garamond,Bucuresti, 1995.<br />

10. Blaise Pascal - Cugetari, Editura sti<strong>in</strong>tifica, Bucuresti, 1992.<br />

11. Immanuel Kant - Scrieri moral-politice, Editura sti<strong>in</strong>tifica, Bucuresti, 1991.<br />

12. G.W.F. Hegel - Prelegeri de filosofie a religiei,Editura Humanitas, Bucuresti, 1995.<br />

13. Horst Althaus - Hegel - Naissance d'une philosophie, Edition du Seuil, Jenvier, 1999.<br />

14. Dan Voiculescu – Negocierea - forma de comunicare <strong>in</strong> relatiile <strong>in</strong>terumane, Editura<br />

Intact, Bucuresti, 1997.<br />

15. Mihail Sergheevici Gorbaciov - Scrieri alese, Editura Politica, Bucuresti, 1987.<br />

16. Francois Chatelet, Evel<strong>in</strong>e Pisier - Conceptiile politice ale secolului XX, Editura<br />

Humanitas, Bucuresti, 1994.<br />

17. Doctr<strong>in</strong>ele partidelor politice, Editura Garamond, Bucuresti, reeditare d<strong>in</strong> 1923.<br />

18. Dictionar de scrieri politice fundamentale, coordonator Laurentiu Stefan Scarlat,<br />

Editura Humanitas, Bucuresti, 2000.<br />

19. Encyclopedia of Government <strong>and</strong> Politics, Vol. I, Edited by Mary Hawkesworth <strong>and</strong><br />

Maurice Kogan, Published by Routledge, London <strong>and</strong> New York, 1992.<br />

20. Dom<strong>in</strong>ique Chagnollaud - Dictionar al vietii politice si sociale, Editura All<br />

Educational, Bucuresti, 1999.<br />

21. Gheorghe Gilescu - Istoria g<strong>and</strong>irii politico-juridice, partea I, Editura Didactica si<br />

Pedagogica, Bucuresti,1968.<br />

22. G.W.F. Hegel - Pr<strong>in</strong>cipiile filosofiei dreptului - elemente de drept natural si de sti<strong>in</strong>ta a<br />

statului, Editura IRI, Bucuresti, 1996.<br />

23. Jan van Hels<strong>in</strong>g - Organizatiile secrete si puterea lor <strong>in</strong> secolul XX, Editura Alma-Tip,<br />

Bucuresti,1997.<br />

24. Fundamentele g<strong>and</strong>irii politice moderne - Antologie comentata, Adrian Paul Savescu,<br />

Emanuel Mihail Socaciu, Editura Polirom, Iasi, 1999.<br />

25. Derek Urw<strong>in</strong> – Dictionar - Istorie si politica europeana - 1945-1995, Editura<br />

Institutului European, Bucuresti, 2000.<br />

26. Terence Ball, Richard Dagger - Ideologii politice si idealul democratic, Editura<br />

Polirom, Iasi, 2000.<br />

27. Conway W.Henderson - International relations - Conflict <strong>and</strong> Cooperation at <strong>the</strong> Turn<br />

of <strong>the</strong> 21 st Century, Edited by Graw Hill Companies, 1998.<br />

28. Liviu Petru Zapirtan - Repere <strong>in</strong> sti<strong>in</strong>ta politicii, Schita unei teorii generale a politicii,<br />

Editura Fundatiei Chemarea, Iasi, 1992.<br />

29. Politici sociale - Romania <strong>in</strong> contextul european (coordonatori Elena Zamfir, Catal<strong>in</strong><br />

Zamfir), Editura Alternative,Bucuresti,1996.<br />

30. Faust Bradescu - Doctr<strong>in</strong>e politice, vol.I, Drept si politica <strong><strong>in</strong>ternational</strong>a,<br />

Editura Majadahonda, Bucuresti, 1999.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

31. Stefano Guzz<strong>in</strong>i - Realism si relatii <strong><strong>in</strong>ternational</strong>e, Editura Institutului European, Iasi,<br />

2000.<br />

32. Virgil Stoica - Procesul si analiza politicilor publice, Editura Fides, Iasi, 2000.<br />

33. Gabriel A. Almoud, Sidney Verba - Cultura civica. Atitud<strong>in</strong>i politice si democratie <strong>in</strong><br />

c<strong>in</strong>ci natiuni, Editura Dustyle si Cev Press, Bucuresti, 1996.<br />

II. HISTORICAL CONCEPT:<br />

1. Mihai Maniu, Bogdan Teodorescu - Istoria Romaniei, Editura Didactica si<br />

Pedagogica, Bucuresti, 1998, vol. I-II.<br />

2. Mic dictionar filosofic - Editura politica, Bucuresti, 1969.<br />

3. Nicolae Chifar - Istoria crest<strong>in</strong>ismului, Editurs Tr<strong>in</strong>itas, Iasi, 2000, vol. I-II.<br />

4. Ioan Ramureanu, Mihail Sesan, Teodor Bodogae - Istorie bisericeasca universala,<br />

Editura Institutului Biblic si de Misiune al B.O.R, Bucuresti, 1993, vol. I-II.<br />

5. Mircea Pacurariu - Istoria Bisericii Ortodoxe Romane, Editura Sophia, Bucuresti,<br />

2000.<br />

6. Emil Cernea, Emil Molcut - Istoria statului si dreptului romanesc, Casa de editura si<br />

presa "Sansa"SRL, Bucuresti, 1995.<br />

7. Mircea Eliade - Istoria cred<strong>in</strong>telor si ideilor religioase, vol. I-III, Editura Sti<strong>in</strong>tifica si<br />

Enciclopedica, Bucuresti, 1992.<br />

8. Radu Iftimovici - Istoria medic<strong>in</strong>ei, Editura All, Bucuresti, 1994.<br />

9. Eugen Relgis - Istoria sexuala a omenirii, Editura Universitaria, Bucuresti, 1992.<br />

10. Marcelle T<strong>in</strong>ayre - Histoire de l'amour, Casa de editura si presa Viata Romaneasca,<br />

1992.<br />

III. MORAL AND RELIGIOUS CONCEPT:<br />

1. Vladimir Prelipceanu, Nicolae Neaga, Gh.Barna, Mircea Chialda - Studiul Vechiului<br />

Testament, Editura Institutului Biblic si de Misiune al B.O.R, Bucuresti, 1985.<br />

2. Constant<strong>in</strong> Cornitescu - Studiul Noului Testament, Editura Institutului Biblic si de<br />

Misiune al B.O.R, Bucuresti, 1999.<br />

3. Mircea Eliade, Ioan P.Culianu - Dictionar al religiilor, Editura Humanitas, Bucuresti,<br />

1996.<br />

4. Gh.Al.Cazan - Introducere <strong>in</strong> filosofie, vol. I-II, Editura Actami, Bucuresti, 1996.<br />

5. Biblia - Vechiul si Noul Testament, Editura Institutului Biblic si de Misiune al B.O.R,<br />

Bucuresti, 1988.<br />

6. Filocalia Sf<strong>in</strong>telor Nevo<strong>in</strong>te Duhovnicesti, vol.1, 2, 3, Editura Ascetica, Bucuresti,<br />

1995.<br />

7. Filocalia Sf<strong>in</strong>telor Nevo<strong>in</strong>te Duhovnicesti, vol. 5,7, Editura Humanitas, Bucuresti,<br />

1999.<br />

8. Lao Tzi - Cartea caii si virtutii, Colectia Camp Fundamental, Bucuresti, 1992.<br />

9. Teologie Dogmatica Ortodoxa, Editura Institutului Biblic si de Misiune al B.O.R,<br />

Bucuresti,1991.<br />

IV. LAW CONCEPT:<br />

1. Dumitra Popescu, Adrian Nastase, Florian Coman - Drept <strong><strong>in</strong>ternational</strong> public, Casa<br />

de editura si presa "Sansa"SRL,Bucuresti,1994.<br />

2. Ion Diaconu – M<strong>in</strong>oritatile - Identitate, Egalitate, Institutul Roman pentru Drepturile<br />

Omului, Bucuresti, 1998.<br />

3. Ion P. Filipescu - Drept <strong><strong>in</strong>ternational</strong> privat, vol. I-II, Editura Actami, Bucuresti, 1997.<br />

4. Ioan Muraru - Drept constitutional si <strong>in</strong>stitutii politice, vol. I-II, Editura Actami,<br />

Bucuresti, 1995.<br />

406


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

5. Nicolae Popa - Teoria generala a dreptului, Editura Universitatii Romano-Americane,<br />

Bucuresti, 1993.<br />

6. Dumitru Brezoianu-Drept adm<strong>in</strong>istrativ si sti<strong>in</strong>ta adm<strong>in</strong>istratiei,Editura Paideia,<br />

Bucuresti,1994.<br />

7. Alex<strong>and</strong>ru Athanasiu - Dreptul securitatii sociale, Editura Actami, Bucuresti, 1995.<br />

8. Ioan Traian Stefanescu - Dreptul muncii, Editura Lum<strong>in</strong>a Lex, Bucuresti, 1997.<br />

9. Dan-Drosu Saguna - Drept f<strong>in</strong>anciar si fiscal, Editura Oscar Pr<strong>in</strong>t, Bucuresti, 1994.<br />

10. Eugeniu Sperantia - Lectiuni de enciclopedie juridica, Tipografia "Cartea<br />

Romaneasca", Cluj, 1936.<br />

11. Georgio del Vecchio - Lectii de filosofie juridica, Editura Europa Nova, Bucuresti,<br />

1994.<br />

V. SCIENTIFIC CONCEPT:<br />

1. L.Engstrom - Planification familiale et contexte socio-culturel, Editure Sante du<br />

Monde, 1974.<br />

2. Fr. W. Forster - Indrumarea vietii pentru baietii si fetele de la 18 ani,Editura Librariei<br />

"Societatea Anonima", Bucuresti, 1922.<br />

VI. MEDICAL CONCEPT:<br />

1. L.Manuila, A.Manuila, M.Nicodim - Dictionar medical, Editura Ceres, Bucuresti,<br />

1998.<br />

2. H.Gounel - Hygiene, Editure Fouchet, Paris, 1969.<br />

3. Mircea Ifrim, Gheorghe Niculescu - Compendiu de anatomie, Editura Sti<strong>in</strong>tifica si<br />

Enciclopedica, Bucuresti,1987.<br />

4. Arthur C.Guyton - Fiziologie, Editura Medicala Amaltea, W.B.Saunders.<br />

5. Ghelasie Gheorghe - Medic<strong>in</strong>a isihasta, Editura Axul Z, Chis<strong>in</strong>au si Editura Axis<br />

Mundi, Bucuresti,1992.<br />

6. C.G.Jung - Arta prelungirii vietii - comentariu la Secretul florii de aur,<br />

Editura Trei, Bucuresti, 1996.<br />

7. Predescu - Psihiatrie, Editura medicala, Bucuresti, 1976.<br />

8. Vladimir Belis (coordonator) - Tratat de medic<strong>in</strong>a legala, vol. I-II,Editura Medicala,<br />

Bucuresti, 1995.<br />

9. Ernest Gunter - Hrana vie, Editura Venus, Bucuresti, 1995.<br />

10. Roger Pamplona, D.Jorge - Un nou stil de viata, Editura Safeliz S.L, Madrid-Spania si<br />

Editura Viata si sanatatea,Bucuresti,1998.<br />

11. Popescu Angel Iulian - Rolul si limitele eupareuniei <strong>in</strong> formarea unei societati<br />

sanatoase, lucrare de diploma - Facultatea de Drept - specializarea Sti<strong>in</strong>te juridice,<br />

Universitatea d<strong>in</strong> Bucuresti, 2000.<br />

12. Fl. C. Ulmeanu - Medic<strong>in</strong>a culturii fizice,Editura medicala, Bucuresti, 1965.<br />

VII. SOCIO-EDUCATIONAL CONCEPT:<br />

1. Maria Vo<strong>in</strong>ea - Sociologia dreptului, Editura Actami, Bucuresti, 1995.<br />

2. Mircea Mac<strong>in</strong> - Sociologia lui Petre Andrei, Editura Politica, Bucuresti, 1969.<br />

3. Eugeniu Sperantia - Introducere <strong>in</strong> sociologie, vol. I-II, Editura Casa Scoalelor,<br />

Bucuresti, 1944.<br />

4. Jonathan Frankl<strong>in</strong> - M<strong>in</strong>tea si relatiile <strong>in</strong> noua era, Editura Contact <strong><strong>in</strong>ternational</strong>, Iasi,<br />

1993.<br />

5. Mihai Peteanu - Educatia relatiilor d<strong>in</strong>tre sexe, Editura didactica si pedagogica,<br />

Bucuresti, 1973.<br />

407


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

6. Victor Bratulescu, Gheorghe Nicolescu - Mihail Em<strong>in</strong>escu, Ion Creanga si Simion<br />

Mehed<strong>in</strong>ti despre Scoala romaneasca, Editura Institutului de arte grafice "Lupta" -<br />

N.Stroila,Bucuresti,1941.<br />

7. George Strat - Problema elitelor sociale - Comunicare la Academia de Sti<strong>in</strong>te Morale si<br />

Politice, 10 aprilie 1940, Tipografia Ziarului "Universul", Bucuresti, 1942.<br />

VIII. PSYCHOLOGICAL CONCEPT:<br />

1. Nicolae Mitrofan, Voicu Zdrenghea, Tudorel Butoi Psihologie judiciara, Casa,<br />

de editura si presa "Sansa" SRL, Bucuresti, 1992.<br />

2. Constant<strong>in</strong> Cucos – Pedagogie, Editura Polirom, Iasi, 1999.<br />

3. Norbert Sillamy – Dictionar de psihologie, Editura Univers Enciclopedic, Bucuresti,<br />

1998.<br />

4. Dumitru Cristea – Tratat de psihologie sociala, Editura ProTransilvania, Bucuresti,<br />

2000.<br />

5. V.Gozman, A.Etk<strong>in</strong>d - De la cultul puterii la puterea oamenilor - Psihologia consti<strong>in</strong>tei<br />

politice, Editura Anima, Bucuresti,1990.<br />

6. Sigmund Freud - Opere,vol.I, Totem si tabu; Moise si monoteismul; Angoasa <strong>in</strong><br />

civilizatie; Viitorul unei iluzii, Editura sti<strong>in</strong>tifica, Bucuresti, 1995.<br />

7. Sigmund Freud – Introducere <strong>in</strong> psihanaliza, Prelegeri de psihanaliza, Psihopatologia<br />

vietii cotidiene, Editura Didactica si Pedagogica, Bucuresti, 1993.<br />

8. Eleonor Emmons Maccoby - The Psychology of sex differences, Edited by St<strong>and</strong>ford<br />

University Press, St<strong>and</strong>ford, California, 1974.<br />

IX. ECONOMIC CONCEPT:<br />

1. Mircea Cosea, Paul Ghita, Ilie Gavrila, Dan Nitescu, Constant<strong>in</strong> Popescu -Economie,<br />

Editura Didactica si Pedagogica, Bucuresti, 1993.<br />

2. Gheorghe Cretoiu, Viorel Cornescu, Ion Bucur - Economie politica, Casa de editura si<br />

presa "Sansa" SRL, Bucuresti, 1994.<br />

3. Viorel Cornescu, Ioan Mihailescu, Sica Stanciu – Management - Teorie si<br />

practica,Editura Actami, Bucuresti,1994.<br />

4. Anastase Gusti - Scrieri sociale,politice si economice, Editura Librariei Universitare<br />

I.Carabas, Bucuresti, 1940.<br />

408


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

GLOBAL CRISIS – AN ECOLONOMIC APPROACH<br />

Constant<strong>in</strong> Popescu<br />

Academy of Economic Studies, Bucharest<br />

Alex<strong>and</strong>ru Taşnadi<br />

Academy of Economic Studies, Bucharest<br />

Ileana Ciutacu<br />

Academy of Economic Studies, Bucharest<br />

Motto: At <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> last decades of <strong>the</strong> 20th century,<br />

we are cop<strong>in</strong>g with a serious global crisis. It is a complex <strong>and</strong><br />

multidimensional crisis, of which facets reach each aspect of our<br />

life – health <strong>and</strong> means of liv<strong>in</strong>g, quality of environment <strong>and</strong><br />

social relations, economy, technology <strong>and</strong> politics. It is also an<br />

<strong>in</strong>tellectual, moral <strong>and</strong> spiritual crisis quite significant <strong>in</strong> <strong>the</strong><br />

history of <strong>the</strong> world.<br />

Fritjof Capra – “The Moment of Truth”<br />

ABSTRACT:<br />

Consider<strong>in</strong>g <strong>the</strong> evolution of life of <strong>the</strong> whole liv<strong>in</strong>g, "crisis is a natural<br />

manifestation, a form of <strong>the</strong> systemic wisdom homeostasis ". Interpreted <strong>in</strong> terms of Hawayen<br />

philosophy, life of <strong>the</strong> "whole liv<strong>in</strong>g" which <strong>in</strong>cludes economic <strong>and</strong> social life as well,<br />

crisis st<strong>and</strong>s for excesses <strong>and</strong> deficits beyond <strong>the</strong> homeostasis "critical mass" that disturbs<br />

due to <strong>the</strong> dangers generated by <strong>the</strong> harmony of <strong>in</strong>tegrated <strong>in</strong>tegers .<br />

As it encompasses both threats <strong>and</strong> opportunities that encourage creative destruction,<br />

crisis heightens awareness of a behavioural change for <strong>the</strong> sake of a new harmony. The<br />

current global crisis, <strong>in</strong> accordance with <strong>the</strong> holistic vision, is a systemic crisis a cultural,<br />

moral, spiritual <strong>and</strong> <strong>in</strong>tellectual one that affects negatively all segments of life, such <strong>the</strong><br />

natural, <strong>the</strong> economic, <strong>the</strong> social <strong>and</strong> <strong>the</strong>ir <strong>in</strong>teractions, too.<br />

As a science of man-made environmental health, ecolonomy <strong>in</strong>terprets <strong>the</strong> global crisis<br />

construed as a deviation of human behaviour <strong>and</strong> <strong>in</strong>stitutional development from <strong>the</strong><br />

requirements expressed by <strong>the</strong> harmony of "<strong>in</strong>tegrated <strong>in</strong>tegers", <strong>the</strong> nature of <strong>the</strong> tunes,<br />

coherence <strong>and</strong> resonance.<br />

Deficits of love, au<strong>the</strong>ntic knowledge, faith <strong>in</strong> certa<strong>in</strong>ty of hope, wisdom, of education<br />

on <strong>the</strong> mean<strong>in</strong>g of life <strong>and</strong> for life, compassion <strong>and</strong> selflessness, etc, as well as excesses of<br />

selfishness, greed, power, dom<strong>in</strong>ation, poverty, ignorance, waste, freedom without<br />

responsibility, etc., engender through <strong>the</strong>ir actions human <strong>and</strong> social behaviours which<br />

threaten social life <strong>and</strong> cut through homeostasis.<br />

The transformation of <strong>the</strong> dangers <strong>in</strong>to opportunities- <strong>the</strong> backward evolution, is a<br />

process of which metanoia is occurr<strong>in</strong>g <strong>in</strong>side human be<strong>in</strong>g where <strong>the</strong> paradigms f<strong>in</strong>d " a<br />

nice nest" due to which we come to know, underst<strong>and</strong>, we relate <strong>and</strong> act.<br />

Keywords: <strong>the</strong> whole liv<strong>in</strong>g, ecolonomy, awareness, education respiritualization,<br />

quantum transformation.<br />

JEL: E30<br />

409


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

1. WE ARE “INTEGRATED INTEGERS”<br />

Researches <strong>in</strong> <strong>the</strong> field of quantum physics, systemic biology, transpersonal<br />

psychology, holistic medic<strong>in</strong>e, neurone-economy, etc., emphasize <strong>the</strong> urgent need to <strong>in</strong>terpret<br />

our world as a whole liv<strong>in</strong>g toge<strong>the</strong>r, where <strong>the</strong> natural <strong>and</strong> man-made environment must be<br />

<strong>in</strong> harmony 1 .(see Fig.1).<br />

The essence of <strong>the</strong> new scientific visions, dat<strong>in</strong>g s<strong>in</strong>ce <strong>the</strong> genesis, is consisted of by<br />

<strong>the</strong> pr<strong>in</strong>ciple: One <strong>in</strong> One, One <strong>in</strong> All, All <strong>in</strong> One, All <strong>in</strong> All 2 .<br />

The nature of this pr<strong>in</strong>ciple that generates homeostasis 3 of <strong>the</strong> common whole liv<strong>in</strong>g is<br />

expla<strong>in</strong>ed by quantum physics under as a form of harmony def<strong>in</strong>ed by mean<strong>in</strong>gful <strong>in</strong>teractions<br />

of attributes: tune, coherence <strong>and</strong> resonance 4 .<br />

The essence that we are different <strong>and</strong> unique, both <strong>in</strong> <strong>the</strong> natural <strong>and</strong> artificial<br />

environment, results <strong>in</strong>to “systemic wisdom”, promoted by Bateson Robert 5 accord<strong>in</strong>g to<br />

whom <strong>the</strong> functionality <strong>in</strong> harmony is <strong>the</strong> only option for <strong>the</strong> whole liv<strong>in</strong>g synergy sense.<br />

Human be<strong>in</strong>g is at <strong>the</strong> same time nature <strong>and</strong> society, family based by love is also<br />

nature <strong>and</strong> society, human community where <strong>the</strong> imperative of faith <strong>in</strong> <strong>the</strong> certa<strong>in</strong>ty of hope<br />

is nature <strong>and</strong> society, bus<strong>in</strong>ess organization where <strong>the</strong> imperative of labor is achieved is also<br />

nature- society relationship, <strong>in</strong>stitutions, as rules of homeostasis <strong>in</strong> society, are nature <strong>and</strong><br />

society, all toge<strong>the</strong>r form<strong>in</strong>g <strong>the</strong> man- made environment 6 .<br />

The purpose of <strong>the</strong> man-made environment is <strong>the</strong> expression of wisdom based by love,<br />

au<strong>the</strong>ntic knowledge <strong>and</strong> faith that put <strong>in</strong>to light through people <strong>and</strong> for people, <strong>the</strong> potential<br />

of natural, cultural, spiritual <strong>and</strong> traditional potential after <strong>the</strong> w<strong>in</strong>-w<strong>in</strong> pr<strong>in</strong>ciple 7 .<br />

As long as we exist <strong>and</strong> succeed each o<strong>the</strong>r as “<strong>in</strong>tegrated <strong>in</strong>tegers”, any <strong>in</strong>dividual ,<br />

familial, organizational, communitarian, etc should not be <strong>the</strong> expression of energy loss for<br />

o<strong>the</strong>r subsystems <strong>in</strong> which we <strong>in</strong>tegrate. If we accept <strong>the</strong> ant<strong>in</strong>omies: w<strong>in</strong>-loss, rich-poor,<br />

success-failure, supra consumption –sub consumption, educated-illiterate, selfish-altruist,<br />

happy-unhappy, etc we can <strong>the</strong>m as natural consider<strong>in</strong>g <strong>the</strong> limits of a natural “distance” 8 that<br />

410


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

support <strong>the</strong> development of <strong>the</strong> homeostasis process <strong>in</strong> <strong>the</strong> common evolution of <strong>the</strong> whole<br />

liv<strong>in</strong>g.<br />

In results that when economic life w<strong>in</strong>s, <strong>the</strong> natural life should not lose consider<strong>in</strong>g <strong>the</strong><br />

capacity of homeostasis of dynamic self-balance 9 .<br />

Be<strong>in</strong>g different <strong>and</strong> unique, mean<strong>in</strong>gfulness may be achieved only if, accept<strong>in</strong>g <strong>the</strong><br />

consequences of our behaviour, we could comply<strong>in</strong>g with <strong>the</strong> harmony necessary to <strong>the</strong><br />

<strong>in</strong>teraction between <strong>the</strong> man-made environment <strong>and</strong> <strong>the</strong> natural one, between <strong>the</strong> states <strong>and</strong><br />

<strong>the</strong> regions of <strong>the</strong> world, communities <strong>and</strong> families, communities <strong>and</strong> human families,<br />

between people.<br />

It implies that it is not common to have a higher GDP, to pollute, to have<br />

economically rich countries <strong>and</strong> economically poor countries, to record overconsumption out<br />

of control of any biological or moral laws which br<strong>in</strong>gs about harms threaten<strong>in</strong>g billions of<br />

people’s lives, to have waste of limited resources (<strong>in</strong>efficient use of resources) compounded<br />

with deficit of resources for vital needs, to endanger life itself through <strong>the</strong> very irresponsible<br />

use of people’s scientific knowledge, m<strong>in</strong>d <strong>and</strong> h<strong>and</strong>s 10 .<br />

Interpretation of <strong>the</strong> current situation regard<strong>in</strong>g <strong>the</strong> earth evolution from <strong>the</strong><br />

perspective of <strong>the</strong> holistic scientific vision, of “<strong>the</strong> <strong>in</strong>tegrated <strong>in</strong>tegers” puts <strong>in</strong>to light <strong>the</strong> fact<br />

that we have really moved ahead, but <strong>in</strong> <strong>the</strong> wrong direction disproportionally 11 . Naturally,<br />

we have kept on provid<strong>in</strong>g more <strong>and</strong> more advanced knowledge that helped man fight aga<strong>in</strong>st<br />

limits <strong>and</strong> uncerta<strong>in</strong>ties <strong>and</strong>, at <strong>the</strong> same time, we paradoxically feel threaten by our own<br />

progress consequences.<br />

Nowadays, we are fac<strong>in</strong>g up <strong>the</strong> effects of evolution which are <strong>the</strong> our civilization<br />

cyclity, even more dom<strong>in</strong>ated by <strong>the</strong> deficits of love <strong>and</strong> k<strong>in</strong>dness as well as <strong>the</strong> excesses<br />

of freedom without liability <strong>and</strong> greed that Plato named “man decadence”.<br />

It seems that, accord<strong>in</strong>g to <strong>the</strong> philosophical <strong>and</strong> recent holistic researches, a human<br />

civilization evolves when peoples behaviours are justified by love, au<strong>the</strong>ntic knowledge <strong>and</strong><br />

faith <strong>in</strong> <strong>the</strong> certa<strong>in</strong>ty of hope <strong>and</strong> <strong>in</strong>volves when our choices are <strong>in</strong>fested by excess of greed,<br />

deficit of wisdom, will to dom<strong>in</strong>ate <strong>and</strong> greed..<br />

2. TO BECOME HOPE DELIVERY.<br />

Our knowledge <strong>and</strong> appreciation of <strong>the</strong> use of crisis for life evolution as <strong>in</strong>tegrated<br />

<strong>in</strong>tegers f<strong>in</strong>d its solution by answer<strong>in</strong>g <strong>the</strong> question: why do we lose <strong>the</strong> mean<strong>in</strong>g of life? 13<br />

We could answer this question, as old as <strong>the</strong> world itself, while try<strong>in</strong>g to approach <strong>the</strong><br />

<strong>in</strong>terpretation that scholars give to <strong>the</strong> purpose of human life <strong>in</strong> society 14 .<br />

It seems that <strong>the</strong> common denom<strong>in</strong>ator of <strong>the</strong>se philosophical, scientific <strong>and</strong> religious<br />

<strong>in</strong>terpretations is hidden <strong>in</strong> <strong>the</strong> expression “YES to life!” although we are aware that we must<br />

die. Victor E. Frankl states that as long as <strong>the</strong> optimism of this expression is <strong>the</strong> result of <strong>the</strong><br />

underst<strong>and</strong><strong>in</strong>g of <strong>the</strong> tragic triad: suffer<strong>in</strong>g, guilt, death, crisis is <strong>the</strong> expression of some<br />

unavoidable circumstances generated by our choices that change <strong>the</strong> mean<strong>in</strong>g of our life. .<br />

These deviations, consciously or unconsciously, may be <strong>in</strong>terpreted us<strong>in</strong>g <strong>the</strong><br />

methodology of triads 15 , as <strong>the</strong>y result from <strong>the</strong> natural <strong>in</strong>teractions we have with people<br />

around us, div<strong>in</strong>ity, <strong>and</strong> <strong>the</strong> whole liv<strong>in</strong>g of which part we are. Besides <strong>the</strong>se natural<br />

<strong>in</strong>teractions, basic for <strong>the</strong> “systemic wisdom”, life does not exist. How we are supposed to<br />

live without breath<strong>in</strong>g, nourish<strong>in</strong>g our m<strong>in</strong>d, lov<strong>in</strong>g, work<strong>in</strong>g believ<strong>in</strong>g <strong>in</strong> <strong>the</strong> certa<strong>in</strong>ty for<br />

hope etc.<br />

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It is obvious that, from <strong>the</strong> perspective mentioned above, <strong>the</strong> mean<strong>in</strong>g of life, no<br />

matter if it is about human life or <strong>the</strong> artificial one, st<strong>and</strong>s for: a life as an <strong>in</strong>teract<strong>in</strong>g <strong>and</strong><br />

<strong>in</strong>terrelat<strong>in</strong>g <strong>in</strong>teger supported by energies <strong>in</strong> a cont<strong>in</strong>uous transformation 16 .<br />

As for <strong>the</strong> relation with ourselves, considered by Thales of Millet as be<strong>in</strong>g <strong>the</strong> most<br />

difficult problem of knowledge, from “to know yourself ”, deviations that are reflected <strong>in</strong> our<br />

behaviours <strong>and</strong> crises, had different causes <strong>and</strong> forms of manifestation.<br />

For example, if we fail to have a better approach of “who we are?” what is our<br />

<strong>in</strong>ternal “voice” , <strong>the</strong>re is <strong>the</strong> risk to live aga<strong>in</strong>st us, to work aga<strong>in</strong>st ourselves <strong>and</strong> love aga<strong>in</strong>st<br />

us. These forms of manifestation of <strong>the</strong> cruelness <strong>in</strong>side Us 17 that are produced through<br />

<strong>in</strong>teractions <strong>and</strong> <strong>the</strong>ir causes are justified by: deficit of elementary education, deficit of<br />

au<strong>the</strong>ntic education, deficit of faith <strong>in</strong> hope certa<strong>in</strong>ty, deficit of human wisdom etc.. All <strong>the</strong>se<br />

forms of deficit transform <strong>the</strong> energetic potential <strong>in</strong> deviated behaviours: people take up<br />

dr<strong>in</strong>k<strong>in</strong>g <strong>and</strong> smok<strong>in</strong>g or work<strong>in</strong>g <strong>in</strong> an irresponsible manner or <strong>in</strong> a field that does not fit<br />

<strong>the</strong>m etc.<br />

On this direction of human life dom<strong>in</strong>ated by deviated behaviours, a series of<br />

“horizontals” of a social life regard<strong>in</strong>g life, labour, love that spoil <strong>the</strong> social, cultural <strong>and</strong><br />

moral environment where people “learn” humbleness, <strong>the</strong>ft, greed etc.<br />

The experts <strong>in</strong> <strong>the</strong> field demonstrate that with<strong>in</strong> this relation with ourselves, <strong>the</strong>re are<br />

<strong>the</strong> causes of failures <strong>and</strong> <strong>the</strong> deviations when self-govern<strong>in</strong>g one’s life. And if <strong>the</strong>se people<br />

get to lead organizations or states where democracy is poor or is completely lost, human <strong>and</strong><br />

<strong>in</strong>stitutional behaviours turn <strong>in</strong>to disasters such as bankruptcy, wars, poverty etc.<br />

Osho, for example, states that had Hitler enjoyed more maternal love, <strong>the</strong> world<br />

should have been exempted from <strong>the</strong> horrors of <strong>the</strong> war that he caused 18 . It is know that 50%<br />

of <strong>the</strong> values <strong>and</strong> life knowledge are assimilated <strong>in</strong> <strong>the</strong> first 7 years <strong>and</strong> up to <strong>the</strong> first 80%, <strong>in</strong><br />

<strong>the</strong> first 20 years, afterwards human behaviours put <strong>in</strong>to practice <strong>the</strong> way of liv<strong>in</strong>g <strong>in</strong> which<br />

<strong>the</strong>y were raised <strong>and</strong> educated.<br />

It seems that <strong>the</strong> lack of love <strong>in</strong> <strong>the</strong> first years of a child’s life that is achieved <strong>in</strong><br />

human family, is <strong>the</strong> ma<strong>in</strong> cause that <strong>in</strong>fluences “what we are go<strong>in</strong>g to become”.<br />

It expla<strong>in</strong>s <strong>the</strong> fact that <strong>the</strong> pollution we produce is <strong>the</strong> result that we don’t love our<br />

planet, that we are not aware of this love, we do not feel this feel<strong>in</strong>g, that we were not<br />

educated to have this positive experience of this love. That’s why, <strong>in</strong> accordance with our<br />

wisdom of live deficit, along <strong>the</strong> life of a human be<strong>in</strong>g, it is <strong>the</strong> ma<strong>in</strong> cause that can expla<strong>in</strong>:<br />

why when we produce, we actually pollute, why do we allocate more resources for spacetechnical<br />

arm<strong>in</strong>g than education <strong>and</strong> health etc. We share <strong>the</strong> belief that when <strong>the</strong> love or<br />

happ<strong>in</strong>ess deficit prevails, <strong>the</strong> “globe” created around us (cause only here it is created )<br />

naturally is filled with expressions of negative options about which Freud talks <strong>in</strong> his dialogue<br />

with E<strong>in</strong>ste<strong>in</strong> , such <strong>in</strong>tolerance, hate, dom<strong>in</strong>ation will, greed, pathologic selfishness, revenge<br />

etc).<br />

This love deficit that <strong>in</strong>fluences not only <strong>the</strong> relation “with ourselves” , but also <strong>the</strong><br />

one with <strong>the</strong> o<strong>the</strong>rs <strong>and</strong> <strong>the</strong> environment, seems to generate man’s behaviour “without fear of<br />

God”. Such a human behaviour <strong>in</strong> a social context poorly structured <strong>in</strong>stitutionally, where<br />

poverty reigns <strong>and</strong> corruption <strong>and</strong> ignorance become <strong>the</strong> <strong>in</strong>ternal cause reigns <strong>and</strong> corruption<br />

<strong>and</strong> ignorance become <strong>the</strong> <strong>in</strong>ternal cause of a moral <strong>and</strong> cultural environment that engenders<br />

crises <strong>and</strong> imbalances. (see Fig.2).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

How could we dim<strong>in</strong>ish such a human deficit, control it or even better transform it <strong>in</strong>to<br />

someth<strong>in</strong>g positive? If we agree on <strong>the</strong> <strong>the</strong>sis “hope aga<strong>in</strong>st hope”, expla<strong>in</strong>ed by Osho,<br />

probably that we should get closer to <strong>the</strong> most urgent spiritual need of people nowadays: To<br />

become aga<strong>in</strong> what it is! 19 It means that a human be<strong>in</strong>g should be naturally endowed with<br />

<strong>the</strong> pleasure of liv<strong>in</strong>g. It is amaz<strong>in</strong>g <strong>the</strong> way <strong>in</strong> which <strong>the</strong> physician psychologist Alfred<br />

Adler 20 expla<strong>in</strong>s <strong>in</strong> “The Mean<strong>in</strong>g of Life” that all organs, bra<strong>in</strong> <strong>in</strong>clusively, after Daniel<br />

Goleman 21 , have both a biological <strong>and</strong> social function. From this perspective, people may f<strong>in</strong>d<br />

<strong>the</strong>ir happ<strong>in</strong>ess only if <strong>the</strong>y long for <strong>and</strong> live as part of <strong>the</strong> whole liv<strong>in</strong>g.<br />

The love deficit mentioned above does not seem to ne rooted <strong>in</strong> human biology. It is<br />

<strong>the</strong> product of <strong>the</strong> society born <strong>in</strong>side man, lack of education <strong>in</strong> family or anywhere else, a<br />

type of educational system that aims at turn<strong>in</strong>g people <strong>in</strong>to production factors, an <strong>in</strong>stitutional<br />

environment where culture <strong>and</strong> morality of rules, as well as punishment threats also, are bad<br />

represented of even <strong>in</strong> head<strong>in</strong>g for <strong>the</strong> wrong direction.<br />

Consequently, we believe that <strong>in</strong> education <strong>and</strong> not only, start<strong>in</strong>g with family,<br />

cont<strong>in</strong>u<strong>in</strong>g with <strong>the</strong> <strong>in</strong>stitutional <strong>and</strong> <strong>the</strong> one produced through experience of life <strong>and</strong> labour,<br />

we can easily go to <strong>the</strong> correction <strong>and</strong> rebound <strong>in</strong> this fundamental need for mean<strong>in</strong>g of life<br />

<strong>in</strong> society.<br />

Such a process may start with what experts call “human psychology” as <strong>the</strong> true<br />

change come <strong>in</strong>stitutional <strong>and</strong> social is always produced only <strong>in</strong>side of human be<strong>in</strong>g.<br />

“Psychology of Awaken<strong>in</strong>g” 23 from <strong>the</strong> <strong>in</strong>terior to <strong>the</strong> exterior of life is a complex process<br />

that prevails only if it starts <strong>in</strong> <strong>the</strong> first years of life. It implies a reconsideration of <strong>the</strong> place<br />

<strong>and</strong> <strong>the</strong> role of human family based by love <strong>in</strong> <strong>the</strong> future society, process that is<br />

organically l<strong>in</strong>ked to people’s relation with work, with <strong>the</strong>mselves, <strong>the</strong> gradually<br />

dim<strong>in</strong>ishment of excessive dependence on work, <strong>the</strong> material <strong>and</strong> spiritual poverty, <strong>the</strong> even<br />

greater importance given to marriage regard<strong>in</strong>g <strong>the</strong> consolidation of familial relations. It is<br />

exactly what Barack Obama used to say “Dare to hope” that <strong>the</strong> future of <strong>the</strong> American dream<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

is rooted <strong>in</strong> <strong>the</strong> idea of family, but not any family, only <strong>the</strong> one that support <strong>the</strong> young <strong>and</strong><br />

<strong>in</strong>nocent human be<strong>in</strong>g who learns to live while heighten<strong>in</strong>g <strong>the</strong> awareness of fundamental<br />

values he/she acquires thanks to his/her parents’ behaviours <strong>and</strong> facts.<br />

Due to <strong>the</strong> fact that life means 10% of what is go<strong>in</strong>g on <strong>and</strong> 90% of <strong>the</strong> way we react<br />

to what happens to us. What happens is actually <strong>the</strong> only th<strong>in</strong>g on which we can act, <strong>the</strong> rest<br />

represent<strong>in</strong>g <strong>the</strong> unavoidable circumstances that we cannot control. There are two ways that<br />

<strong>in</strong>fluence human behaviour <strong>in</strong> this situation.<br />

‣ A spontaneous, mechanical <strong>and</strong> almost exclusive reaction of a feedback determ<strong>in</strong>ed<br />

by human biology;<br />

‣ An answer ability that <strong>in</strong>tegrates <strong>in</strong> its substance a certa<strong>in</strong> distance of a feedback<br />

based on <strong>the</strong> latest processes of learn<strong>in</strong>g, <strong>the</strong> latest experiences that can make work<br />

<strong>the</strong> best abilities that should put <strong>in</strong>to light <strong>the</strong> highest values of <strong>the</strong> existent potential:<br />

physic, energetic, mental, spiritual, educational <strong>and</strong> religious etc. (see Fig.3).<br />

Both necessary <strong>and</strong> important, “awareness” as <strong>in</strong>ternal psychology process, that<br />

transform <strong>in</strong>to change what we want to produce, is only <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> major changes of<br />

“metanoia” that must be produced <strong>in</strong> <strong>the</strong> societal <strong>in</strong>stitutions, <strong>in</strong> regulations that guarantee<br />

<strong>the</strong>se <strong>in</strong>stitutions, <strong>in</strong> education of <strong>the</strong> young generation who underst<strong>and</strong> <strong>and</strong> susta<strong>in</strong> changes,<br />

<strong>in</strong> <strong>in</strong>stitutional behaviours of public organizations, <strong>in</strong> <strong>the</strong> democracy of human communities.<br />

When <strong>the</strong>se transformations that are produced <strong>in</strong>side <strong>the</strong> human be<strong>in</strong>gs as a result of<br />

external stimuli, as Covey said, <strong>the</strong>ir efficiency is low as it lacks <strong>in</strong>ternal wisdom, necessity<br />

awareness 25 generat<strong>in</strong>g fear, dependence on exterior, efforts made to comply with regulations<br />

what may affect <strong>the</strong> quality of change <strong>and</strong> generate unexpected results.<br />

While <strong>in</strong> <strong>the</strong> first variant, awakeness is regarded as hope for someth<strong>in</strong>g better which<br />

motivates positively <strong>the</strong> pro attitude, <strong>in</strong> <strong>the</strong> second case, <strong>the</strong> deficit of awareness does not<br />

have <strong>the</strong> necessary support to determ<strong>in</strong>e <strong>in</strong>dividuals to dream about <strong>the</strong> impossible 26 .<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3. TOWARDS A NEW WAY OF LIFE.<br />

F<strong>in</strong>d<strong>in</strong>g solutions for <strong>the</strong> current global crisis must be rooted <strong>in</strong> <strong>the</strong> wisdom that<br />

human life achievement is organically l<strong>in</strong>ked to <strong>the</strong> consumption of beauty <strong>and</strong> knowledge 27 .<br />

While <strong>the</strong> first ones are engendered as “a nature gift” <strong>and</strong> as an expression of man’s efforts<br />

“to destroy creatively”, knowledge is <strong>the</strong> results of human be<strong>in</strong>gs’ efforts to approach <strong>and</strong><br />

underst<strong>and</strong> <strong>the</strong> laws of nature that oblige us.<br />

To overpass this global crisis means to recover <strong>the</strong> natural beauties or <strong>the</strong> ones<br />

created by au<strong>the</strong>ntic knowledge so that <strong>the</strong> harmony of <strong>the</strong>ir use – such as experience,<br />

generates human <strong>and</strong> <strong>in</strong>stitutional behaviours, def<strong>in</strong>ed through: offer, coherence <strong>and</strong><br />

resonance.<br />

Offer, from <strong>the</strong> perspective of a new way of life that we also call ecolonomy, implies<br />

a permanent state of harmony with ourselves, our sameness <strong>and</strong> <strong>the</strong> whole liv<strong>in</strong>g. It implies<br />

that between what we th<strong>in</strong>k, what we talk <strong>and</strong> what we achieve, <strong>the</strong>re is a that isomorphism,<br />

that, after Mahatma GANDHI, is source of happ<strong>in</strong>ess. Premises of this Isomorphism are <strong>in</strong><br />

formation of a healthy th<strong>in</strong>k<strong>in</strong>g from <strong>the</strong> perspective of underst<strong>and</strong><strong>in</strong>g that we are part of a<br />

whole liv<strong>in</strong>g (natural or created ) <strong>and</strong> so, accomplishment/<strong>in</strong>consistence of life strongly<br />

depends on <strong>the</strong> way we react to what is go<strong>in</strong>g on. Consequently, we need a healthy th<strong>in</strong>k<strong>in</strong>g,<br />

pro-active <strong>and</strong> participative that is based on <strong>the</strong> our future choices from <strong>the</strong> perspective of<br />

behaviours of “liv<strong>in</strong>g sa<strong>in</strong>ts” <strong>and</strong> not “real pigs”, as Mo<strong>the</strong>r Theresa <strong>in</strong>terpret <strong>the</strong>m 28 .<br />

Coherence – as substance of <strong>the</strong> ecolonomic way of liv<strong>in</strong>g – implies <strong>the</strong> existence of<br />

some l<strong>in</strong>ks of <strong>the</strong> mean<strong>in</strong>g that should contour <strong>the</strong> <strong>in</strong>terrelations of <strong>the</strong> type “<strong>in</strong>tegrated<br />

<strong>in</strong>tegers” that <strong>the</strong> systemic wisdom express: family, community, organization, state etc, but<br />

also <strong>the</strong> specific of <strong>in</strong>teractions where <strong>the</strong> subsystems correspond to <strong>the</strong> processes of<br />

compos<strong>in</strong>g <strong>the</strong> whole liv<strong>in</strong>g created by man.<br />

While <strong>the</strong> deficit of offer that can situate us outside of what “we are”, <strong>the</strong> deficit of<br />

coherence may produce disarticulations, <strong>in</strong>teractions that engender negative externalities,<br />

such as :<br />

- excessive dependence on labour regard<strong>in</strong>g life <strong>and</strong> love;<br />

- obta<strong>in</strong><strong>in</strong>g profit with <strong>the</strong> risk of pollution;<br />

- obta<strong>in</strong><strong>in</strong>g nom<strong>in</strong>al economic growth consider<strong>in</strong>g <strong>the</strong> external <strong>in</strong>debt excess etc.<br />

Resonance from <strong>the</strong> perspective of a healthy way of liv<strong>in</strong>g place offer <strong>and</strong> coherence<br />

<strong>in</strong> a unique “tune” that determ<strong>in</strong>e us not to live aga<strong>in</strong>st our pr<strong>in</strong>ciples, not to be deviated from<br />

our choices along transition through life.<br />

Let’s try to imag<strong>in</strong>e what would happen if <strong>in</strong> an orchestra some musicians would<br />

play aga<strong>in</strong>st some o<strong>the</strong>rs <strong>and</strong> would not f<strong>in</strong>d any resonance <strong>in</strong> <strong>the</strong> legitimacy of "tune"<br />

def<strong>in</strong>ed by harmony sound. Or, <strong>in</strong> economy, for example, we almost always f<strong>in</strong>d ourselves<br />

produc<strong>in</strong>g <strong>and</strong> pollut<strong>in</strong>g <strong>the</strong> environment to get profit from hazardous activities, record<strong>in</strong>g<br />

overconsumption, stirred by greed at several million people while o<strong>the</strong>r billions of people are<br />

fight<strong>in</strong>g underconsumption putt<strong>in</strong>g <strong>in</strong>to danger <strong>the</strong>ir survival.<br />

415


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Our economic life has been led for a long time by a pathological <strong>in</strong>dividualism <strong>and</strong><br />

<strong>in</strong>coherent selfishness, greed without end <strong>and</strong> a will<strong>in</strong>gness that changes gradually <strong>in</strong>to <strong>the</strong><br />

power to dom<strong>in</strong>ate <strong>and</strong> control <strong>the</strong> life of <strong>the</strong> o<strong>the</strong>rs.<br />

These mean<strong>in</strong>g evolutions developments are those which expla<strong>in</strong> where to look for<br />

causes hazards conta<strong>in</strong>ed by <strong>the</strong> current global crisis.. In <strong>the</strong>se causes, <strong>in</strong>terpreted<br />

consider<strong>in</strong>g <strong>the</strong> holistic vision, we can f<strong>in</strong>d not only <strong>in</strong>teraction with <strong>the</strong> dangers but also<br />

<strong>in</strong>teraction with opportunities. That’s why we assert that it is <strong>in</strong> our behaviours that causes<br />

generate not only dangers as a result of break<strong>in</strong>g up requirements of <strong>the</strong> alive homeostasis,<br />

but also <strong>the</strong> <strong>the</strong> mean<strong>in</strong>g of awareness as a support of <strong>the</strong> <strong>in</strong>ternal objective reality that may<br />

provide solutions to solve <strong>the</strong> crisis. It is exactly what physician Luule Wiilma claims, that<br />

people <strong>in</strong>tuitively discover <strong>the</strong> causes of disease, but quite few become aware of it 29 .<br />

Experienc<strong>in</strong>g such an <strong>in</strong>ner transformation such means to our identity, we change <strong>in</strong>side<br />

ourselves where <strong>the</strong>re are hidden <strong>the</strong> spiritual, scientific <strong>and</strong> religious paradigms etc.,<br />

through which we underst<strong>and</strong> <strong>and</strong> <strong>in</strong>terpret <strong>the</strong> outside world, we refer to it <strong>and</strong> we can<br />

embrace or not <strong>the</strong> change that we want to produce.<br />

Under <strong>the</strong>se considerations of a new way of liv<strong>in</strong>g, overcom<strong>in</strong>g <strong>the</strong> current global<br />

crisis, that we consider a new ecolonomic crisis, assumes to act by acts <strong>and</strong> deeds of th<strong>in</strong>k<strong>in</strong>g<br />

<strong>and</strong> behavior that should put <strong>in</strong>to light <strong>the</strong> reappearance of harmony between what we th<strong>in</strong>k<br />

about, what we talk about <strong>and</strong> what create from <strong>the</strong> perspective of <strong>the</strong> health of whole liv<strong>in</strong>g.<br />

(see fig.5).<br />

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4. SPIRITUAL NEEDS<br />

Start<strong>in</strong>g from <strong>the</strong> wisdom "Crisis is <strong>in</strong>side US “, <strong>in</strong> nature <strong>and</strong> society of man, <strong>in</strong> our <strong>in</strong><br />

behaviours <strong>and</strong> tak<strong>in</strong>g <strong>in</strong>to account <strong>the</strong> ecolonomic nature of <strong>the</strong> causes that generate<br />

excesses <strong>and</strong> deficits affect<strong>in</strong>g <strong>the</strong> homeostasis of <strong>the</strong> whole liv<strong>in</strong>g, sett<strong>in</strong>g up some spiritual<br />

directions that should take control <strong>and</strong> mitigate causes, represents <strong>the</strong> challenge of mean<strong>in</strong>g<br />

dur<strong>in</strong>g this period. These spiritual directions spiritual can be expla<strong>in</strong>ed <strong>in</strong> <strong>the</strong> form of some<br />

imperatives that engender <strong>in</strong> <strong>the</strong>ir dynamic <strong>in</strong>teraction <strong>and</strong> unity "conscience novogom".<br />

Firstly, we organically need to respiritualize <strong>the</strong> education of <strong>the</strong> human be<strong>in</strong>g start<strong>in</strong>g<br />

with <strong>the</strong> first years of life <strong>and</strong> go<strong>in</strong>g on with <strong>the</strong> o<strong>the</strong>r forms of education for <strong>the</strong> mean<strong>in</strong>g of<br />

life <strong>and</strong> for <strong>the</strong> rest of life. Basically, we make reference to:<br />

- plac<strong>in</strong>g human be<strong>in</strong>gs on values of mean<strong>in</strong>g will expressed under <strong>the</strong> form of<br />

freedom through liability, freedom <strong>in</strong> solidarity, freedom <strong>in</strong> communion <strong>and</strong> freedom<br />

<strong>in</strong> compassion;<br />

- <strong>in</strong>tegration <strong>in</strong> <strong>the</strong> educational process of genu<strong>in</strong>e history, au<strong>the</strong>ntic about biological,<br />

social, community, ecological life to know <strong>and</strong> underst<strong>and</strong> that it people cannot feel<br />

fulfilled unless <strong>the</strong>y hope <strong>and</strong> build <strong>in</strong> respect <strong>and</strong> harmony with this segment of<br />

human type from where it come from<br />

- <strong>the</strong> selection of all <strong>the</strong> <strong>in</strong>formation knowledge grow<strong>in</strong>g explosively, those form<strong>in</strong>g <strong>the</strong><br />

body of au<strong>the</strong>ntic knowledge <strong>in</strong> one area or ano<strong>the</strong>r, avoid<strong>in</strong>g to pour <strong>in</strong> <strong>the</strong> human<br />

m<strong>in</strong>d anyth<strong>in</strong>g anyway, because it is no longer "a bag without bottom" but still more<br />

of <strong>the</strong>m are becom<strong>in</strong>g unnecessary;<br />

- use for Educational Curricula of a detailed report focused on important th<strong>in</strong>gs, from<br />

<strong>the</strong> field of logic <strong>and</strong> history so that it can be outl<strong>in</strong>ed for any dom<strong>in</strong>ant science trend<br />

, <strong>the</strong> only one that matters for human wisdom;<br />

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- draw<strong>in</strong>g up curricula with much more liability by render<strong>in</strong>g responsible all <strong>the</strong><br />

stakeholders: <strong>in</strong>dividuals, family, community, bus<strong>in</strong>ess environment, state, natural<br />

environment;<br />

- <strong>the</strong> choice consider<strong>in</strong>g “<strong>the</strong> love rule” of <strong>the</strong> people <strong>in</strong>volved <strong>in</strong> education, so that so<br />

that <strong>in</strong> this fundamental field of social life, educators should be <strong>in</strong> <strong>the</strong> most part those<br />

who love what <strong>the</strong>y do <strong>and</strong> do what <strong>the</strong>y love;<br />

- <strong>the</strong> opportunity to help <strong>in</strong> real terms any graduate <strong>in</strong> every step of education to know<br />

<strong>and</strong> to discover his/her own vocation which, later on, should be harmonized with <strong>the</strong><br />

new contexts to be manifested through <strong>the</strong> imperative of work<br />

Secondly, we are consider<strong>in</strong>g <strong>the</strong> creation of <strong>the</strong> <strong>in</strong>stitutional framework that rules <strong>the</strong><br />

game life <strong>in</strong> harmony to ensure homeostasis for <strong>the</strong> proper function<strong>in</strong>g of "<strong>in</strong>tegrated <strong>in</strong>tegers"<br />

so that <strong>the</strong> negative externalities of this “visible h<strong>and</strong>” could be kept under <strong>the</strong> control of <strong>the</strong><br />

ecolonomic democracy of human communities.<br />

Thirdly, we refer to <strong>the</strong> acts <strong>and</strong> deeds of human <strong>and</strong> <strong>in</strong>stitutional behaviours <strong>and</strong><br />

<strong>in</strong>stitutional generated by fac<strong>in</strong>g up <strong>the</strong> uncerta<strong>in</strong>ties evolution, limited resources, ag<strong>in</strong>g<br />

problems <strong>and</strong> <strong>in</strong>justice human flaws <strong>and</strong> that deviate more or less, depend<strong>in</strong>g on<br />

circumstances or <strong>the</strong> dem<strong>and</strong>s of social life homeostasis. From this perspective, <strong>the</strong> threat<br />

with punishment seems <strong>in</strong>evitable <strong>and</strong> represents a way to prevent <strong>and</strong> overcome crisis,<br />

because human react adequately, healthy, a proper motivation both from positive <strong>and</strong> negative<br />

perspective.<br />

“If you work well, I pay you well <strong>and</strong> you live better”;<br />

“ If you dare to live better while steal<strong>in</strong>g or do<strong>in</strong>g fraud, <strong>the</strong>n you will be punished <strong>in</strong><br />

<strong>the</strong> name of <strong>the</strong> whole liv<strong>in</strong>g”.<br />

It is known that <strong>the</strong> appearance of concrete needs that guide through awareness<br />

<strong>in</strong>terests <strong>and</strong> human activities, is based on <strong>the</strong> harmony of three factors:<br />

- reason <strong>and</strong> human will;<br />

- sett<strong>in</strong>g up productive objectives by social entities: family, community, bus<strong>in</strong>ess<br />

organizations, state, <strong><strong>in</strong>ternational</strong> organizations etc;<br />

- threat with human, <strong>in</strong>stitutional, social, cultural, religious punishment when<br />

<strong>in</strong>dividual who makes his/her own decision, deviates through his/her behaviours from<br />

<strong>the</strong> rules of social life homeostasis.<br />

As for <strong>the</strong> fourth reason, becom<strong>in</strong>g aware of <strong>the</strong> harmonization of <strong>the</strong> “ <strong>the</strong> <strong>in</strong>visible<br />

h<strong>and</strong>”, specific to different homeostasis, with <strong>the</strong> “ visible h<strong>and</strong> ” of human communities <strong>in</strong><br />

different <strong>in</strong>stitutional forms so that we avoid as much as possible <strong>the</strong> excess of freedom as<br />

well as <strong>the</strong> deficit of responsibilities <strong>and</strong> freedom for liability become rule, not exception .<br />

Only “<strong>the</strong> right man <strong>in</strong> <strong>the</strong> right place” can guaranty <strong>the</strong> harmony of co-exist<strong>in</strong>g homeostasis.<br />

In <strong>the</strong> fifth place, we make reference to <strong>the</strong> activation of feed-back regard<strong>in</strong>g human<br />

activities so that <strong>the</strong> stakeholders may correct human <strong>and</strong> <strong>in</strong>stitutional behaviours by<br />

replac<strong>in</strong>g <strong>the</strong> ones that deviated from <strong>the</strong> co-exist<strong>in</strong>g homeostasis harmony. In this way, a<br />

sort of “reflected responsibility” is created from <strong>the</strong> part of those who were chosen or named<br />

as well from <strong>the</strong> part of those who chose <strong>and</strong> named. In this way, <strong>the</strong> guilty feel<strong>in</strong>g result<strong>in</strong>g<br />

from <strong>the</strong> reliability with which this feed-back of <strong>the</strong> ecolonomic democracy, such as<br />

“<strong>in</strong>tegrated <strong>in</strong>tegers”, is engendered.<br />

In <strong>the</strong> sixth place, we consider that <strong>the</strong> control of risk result<strong>in</strong>g from <strong>the</strong> evolution of<br />

<strong>the</strong> natural <strong>and</strong> artificial environment under circumstances of uncerta<strong>in</strong>ty implies a new<br />

organization of <strong>the</strong> ecolonomic risk management start<strong>in</strong>g with <strong>the</strong> <strong>in</strong>dividual himself <strong>and</strong><br />

go<strong>in</strong>g on with <strong>the</strong> family, <strong>the</strong> community, <strong>the</strong> state <strong>and</strong> up to <strong>the</strong> <strong><strong>in</strong>ternational</strong> or global level.<br />

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We refer to <strong>the</strong> organic need to set up our national <strong>and</strong> <strong><strong>in</strong>ternational</strong> organizations<br />

accord<strong>in</strong>g to <strong>the</strong> pr<strong>in</strong>ciple "<strong>in</strong>tegrated <strong>in</strong>tegers" , so that every subsystem may meet, through<br />

<strong>the</strong> allocation of resources, its ma<strong>in</strong> function of specific risk control <strong>and</strong>, at <strong>the</strong> same time, it<br />

may express proper feedback <strong>in</strong> terms of <strong>the</strong> vertical of <strong>in</strong>stitutional liability where capacity<br />

is exceeded by <strong>the</strong> situation itself.<br />

For example, any community could assist <strong>the</strong> family, <strong>the</strong> state could also support<br />

community, state organizations, nations <strong>and</strong> peoples <strong>in</strong> order to f<strong>in</strong>d some solutions to stem<br />

<strong>the</strong> crisis situations that go beyond countries efforts etc.<br />

In this respect, turn<strong>in</strong>g of <strong>the</strong> UN organization <strong>in</strong>to The World Organization for <strong>the</strong> Risk<br />

Control (OMRC) on a global scale, would mark <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of this process from upwards<br />

to downwards with <strong>the</strong> appropriate level of divisions of cont<strong>in</strong>ents <strong>and</strong> countries which should<br />

use common resources, such as human , f<strong>in</strong>ancial, technological, <strong>in</strong>formation, etc., obta<strong>in</strong>ed<br />

by proportional contributions of member countries <strong>and</strong> peoples. Such a world organization<br />

should merge World Education Organization, <strong>the</strong> World Bank, IMF etc<br />

The resources of any k<strong>in</strong>d aggregated at various levels to control of <strong>the</strong> risks of<br />

common development, could be targeted <strong>in</strong> <strong>the</strong> direction of transposition <strong>in</strong> practice of <strong>the</strong><br />

ecolonomic model of freedom <strong>in</strong> terms of responsibility, solidarity, communion <strong>and</strong><br />

compassion.<br />

Instead of us<strong>in</strong>g <strong>the</strong> resources to kill people <strong>in</strong> <strong>the</strong> so called democracies, we could<br />

redirect <strong>the</strong>m so that we may control name <strong>the</strong> cosmic, social, economic, sanitary risks,<br />

natural disasters, epidemic etc..<br />

In <strong>the</strong> seventh place, we promote change based on <strong>the</strong> transition from competition<br />

between people to man compet<strong>in</strong>g with himself (vertically) as form of mean<strong>in</strong>g<br />

performance manifestation through human powers harmony <strong>and</strong> not through fight, as it is<br />

happen<strong>in</strong>g on <strong>the</strong> competitive market between operators. The advantage of man’s<br />

competition with himself before <strong>the</strong> competition between people, is that <strong>the</strong> <strong>in</strong>telligent human<br />

self govern<strong>in</strong>g is organically l<strong>in</strong>ked to potential of each <strong>in</strong>dividual by avoid<strong>in</strong>g any form of<br />

negative externality which might arise <strong>in</strong> <strong>the</strong> competition between <strong>the</strong> people when <strong>the</strong>y<br />

make proof of what's worse about <strong>the</strong>m <strong>and</strong> not what's better.<br />

We refer, <strong>in</strong> <strong>the</strong> eighth place, to <strong>the</strong> need to <strong>in</strong>corporate <strong>in</strong>to practice <strong>the</strong> pr<strong>in</strong>ciple<br />

above with <strong>the</strong> help of new rules to encourage people’s competition with <strong>the</strong>mselves as an<br />

element of complete performance of mean<strong>in</strong>g <strong>and</strong> control, even elim<strong>in</strong>ate, <strong>the</strong> competition<br />

between <strong>the</strong> people generators of negative externalities for organizations, families,<br />

communities, state <strong>and</strong> natural environment. In this respect, adopt<strong>in</strong>g a new system of<br />

<strong>in</strong>dicators of human type GDP, ecolonomic efficiency, healthy profit, ecolonomic costs,<br />

national happ<strong>in</strong>ess gross/net, etc., represents a decisive step forward for measur<strong>in</strong>g<br />

<strong>in</strong>stitutional human competition with himself from <strong>the</strong> perspective whole liv<strong>in</strong>g’s health .<br />

F<strong>in</strong>ally, <strong>in</strong> <strong>the</strong> n<strong>in</strong>th place, we condition <strong>the</strong> existence of <strong>the</strong>se organic requirements<br />

to head for <strong>the</strong> expectancy human revolution (ER) <strong>the</strong> substance of which is formed by<br />

conscience revolution (RC). Only if we should adjust <strong>the</strong> means revolution (MR) to <strong>the</strong><br />

foundation of human expectancies, we could subord<strong>in</strong>ate <strong>the</strong> performances <strong>in</strong> any activity as<br />

it results from <strong>the</strong> imperatives of human life regard<strong>in</strong>g life, labour <strong>and</strong> love. A revolution of<br />

conscience, as awareness that drives <strong>the</strong> harmony between MR <strong>and</strong> CR need a “ critic mass”<br />

that can be suddenly form as a consequence of some threats that can appear gradually as a<br />

result of socio-human <strong>in</strong>teractions based on tune, coherence <strong>and</strong> resonance.<br />

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Essentially, <strong>the</strong> n<strong>in</strong>e pr<strong>in</strong>ciples (see Fig.6), found<strong>in</strong>g <strong>the</strong> pro-active attitudes that<br />

manifest under <strong>the</strong> circumstances of <strong>the</strong> expectation revolution, are reciprocally assumed <strong>and</strong><br />

excluded. They have to have <strong>the</strong> centre everywhere, from <strong>the</strong> perspective of “<strong>in</strong>tegrated<br />

<strong>in</strong>tegers” so that <strong>the</strong> rule w<strong>in</strong>-w<strong>in</strong> generat<strong>in</strong>g <strong>and</strong> distribut<strong>in</strong>g ecolonomic value to harmonize<br />

<strong>the</strong> stakeholders at all levels of <strong>the</strong> whole liv<strong>in</strong>g.<br />

Perceived <strong>in</strong> acts <strong>and</strong> facts by <strong>the</strong> human <strong>and</strong> <strong>in</strong>stitutional behaviour, <strong>the</strong> <strong>in</strong>tegration of<br />

<strong>the</strong>se pr<strong>in</strong>ciples <strong>in</strong> real life creates <strong>the</strong> premises of controll<strong>in</strong>g human communities of excesses<br />

<strong>and</strong> deficits that justify our choices. In this way, <strong>the</strong> harmonization of human, familial,<br />

communitarian, <strong>in</strong>stitutional, economic <strong>and</strong> social coexistent homeostasis from <strong>the</strong><br />

perspective of <strong>the</strong> whole liv<strong>in</strong>g, order <strong>the</strong> evolutions of mean<strong>in</strong>g consider<strong>in</strong>g <strong>the</strong> rule w<strong>in</strong>-w<strong>in</strong><br />

<strong>and</strong> not <strong>the</strong> one w<strong>in</strong>-loss.<br />

We always assert that <strong>the</strong> crisis premises are with<strong>in</strong> US, as people, families,<br />

communities, states, etc, exactly as a consequence of <strong>the</strong> fact that excesses <strong>and</strong> deficits<br />

disorder <strong>the</strong> homeostasis of <strong>the</strong> natural or artificial whole liv<strong>in</strong>g, unbalanc<strong>in</strong>g <strong>the</strong> <strong>in</strong>teractions<br />

such as “ <strong>in</strong>tegrated <strong>in</strong>tegers”. To conclude, we appreciate that underst<strong>and</strong><strong>in</strong>g <strong>the</strong> current<br />

global crisis from <strong>the</strong> ecolonomic perspective may constitute a healthy premises to keep<br />

under control <strong>the</strong> negative causes-consequences relations with<strong>in</strong> a human “distance” <strong>in</strong> acres,<br />

exist<strong>in</strong>g enough time to <strong>in</strong>terfere <strong>and</strong> correct<strong>in</strong>g avoid<strong>in</strong>g durable deviations significantly.<br />

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NOTES AND REFERENCES<br />

1. Constant<strong>in</strong> Popescu, Reason <strong>and</strong> Hope. Paradigm of <strong>the</strong> Whole Liv<strong>in</strong>g, Renaissance<br />

Publish<strong>in</strong>g House, Bucharest, 2006, pg. 164-176.<br />

2. Quoted from Stanislav Grof, Above Reason. Birth, Death <strong>and</strong> Transcendence <strong>in</strong><br />

Psycho<strong>the</strong>rapy, Curtea Veche Publish<strong>in</strong>g House, Bucharest, 2009, pg 534.<br />

3. In <strong>the</strong> visions of Walter Cannon, American physiologist, homeostasis st<strong>and</strong>s for “<strong>the</strong><br />

range of coord<strong>in</strong>ated physiological processes that assure <strong>the</strong> ma<strong>in</strong>tenance of <strong>the</strong><br />

stability that governs <strong>the</strong> most part of <strong>the</strong> body”, quoted from Hans Selye, Science <strong>and</strong><br />

life, Politică Publish<strong>in</strong>g House, Bucharest, 1984, pg. 310.<br />

4. See Erv<strong>in</strong> Laszló <strong>and</strong> Jude Carrivan, Cosmos, For You Publish<strong>in</strong>g House, Bucharest,<br />

2009, pg. 104.<br />

5. Interpreted by Fritjof Capra, <strong>in</strong> The Moment of Truth, Tehnică Publish<strong>in</strong>g House,<br />

Bucharest, 2004, pg. 331-387.<br />

6. Constant<strong>in</strong> Popescu, Alex<strong>and</strong>ru Taşnadi, Respiritualization. Learn to be a human<br />

be<strong>in</strong>g. They about US, reviewed edition, ASE Publish<strong>in</strong>g House, Bucharest, 2011.<br />

7. Stephen R. Covey, Efficiency In Seven Steps. An ABC of Human Wisdom, ALLFA<br />

Publish<strong>in</strong>g House , Bucharest, 2002.<br />

8. The role of <strong>the</strong> concept of “distance” <strong>in</strong> scientific knowledge is <strong>in</strong>terpreted<br />

philosophically by OSHO, The Book of Wisdom, Your Own Way to Freedom, MAR<br />

Publish<strong>in</strong>g House, Bucharest, 2006, (Translated by Văsii Dan).<br />

9. Constant<strong>in</strong> Popescu, Life as a Tragic Optimism. Ecolonomic Perspective, ASE<br />

Publish<strong>in</strong>g House , Bucharest, 2011.<br />

10. Papa Ioan Paul al II-lea, Encyclicals, ARCB Publish<strong>in</strong>g House, Bucharest, 2008, pg.<br />

34.<br />

11. Ibidem, pg. 36.<br />

12. Karl R. Popper, Open Society <strong>and</strong> Its Enemies, vol.1, Humanitas Publish<strong>in</strong>g House,<br />

Bucharest, 1993, pg. 93.<br />

13. Victor E. Frankl, Man <strong>in</strong> Search of <strong>the</strong> Mean<strong>in</strong>g of Life, Meteor Press Publish<strong>in</strong>g<br />

House, Bucharest, 2008, pg.169.<br />

14. Albert Szent Györgyi, A plead for Life, Politică Publish<strong>in</strong>g House , Bucharest, 1981,<br />

pg. 204.<br />

15. Constant<strong>in</strong> Popescu, Alex<strong>and</strong>ru Taşnadi, Us<strong>in</strong>g <strong>the</strong> “tw<strong>in</strong> triads” <strong>in</strong> <strong>the</strong><br />

<strong>in</strong>terpretation of economic behaviour, Bus<strong>in</strong>ess & Leadership, Craiova, 2010, pg. 7-<br />

29.<br />

16. Fritjof Capra, Op. cit., pg. 25.<br />

17. Carmen Costea, C-t<strong>in</strong> Popescu, Al. Taşnadi (coord<strong>in</strong>ators), Crisis is <strong>in</strong>side US, ASE<br />

Publish<strong>in</strong>g House, Bucharest, 2010.<br />

18. see OSHO, works cited pg.195.<br />

19. Dan Puric, Who are we?, Platytera Publish<strong>in</strong>g House , Bucharest, 2008, pg. 34-44.<br />

20. Alfred Adler, The Mean<strong>in</strong>g of Life, IRI Publish<strong>in</strong>g House, Bucharest, 1995, pg. 201.<br />

21. Daniel Goleman, Social Intelligence. Curtea Veche Publish<strong>in</strong>g House, Bucharest,<br />

2007, pg. 105.<br />

22. Marshal B. Rosenberg, Real education for an accomplished life, Elena Francisc<br />

Publish<strong>in</strong>g House, Bucureşti, 2003 (Translated by Silvia Sbârnă).<br />

23. John Welwood, Psychology of Awaken<strong>in</strong>g, Buhdism, psycho<strong>the</strong>rapy <strong>and</strong> <strong>the</strong> way of<br />

personal <strong>and</strong> spiritual transformation, Elena Francisc Publish<strong>in</strong>g House , Bucharest,<br />

2006 (Translated by Todor Raluca).<br />

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24. Barack Obama, The Audacity of Hope, RAO Publish<strong>in</strong>g House , Bucharest, 2008, pg.<br />

64.<br />

25. Anthony de Mello, Awareness. Traps <strong>and</strong> reality chances, For You Publish<strong>in</strong>g House,<br />

Bucharest, 2003.<br />

26. Constant<strong>in</strong> Popescu, works cited, pg. 380.<br />

27. Albert Szent Györgyi, works cited, pg. 204.<br />

28. Franca Zambon<strong>in</strong>i – Tereza de Calcutta, God’s pencil, Paul<strong>in</strong>e Publish<strong>in</strong>g House,<br />

Bucharest, 2003.<br />

29. Luule Wiilma, Light of Soul. Learn to forgive, Dharana Publish<strong>in</strong>g House, Bucharest,<br />

2008.<br />

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THE REAL ESTATE MARKETPLACE – A THEORETICAL BACKGROUND<br />

APPROACH<br />

ABSTRACT<br />

Popescu A. Veronica Adriana;<br />

Academy of Economic Studies, Bucharest<br />

Popescu N. Gheorghe;<br />

Academy of Economic Studies, Bucharest<br />

Popescu Gh. Crist<strong>in</strong>a Raluca;<br />

University of Bucharest, Bucharest<br />

Our paper refers to <strong>the</strong> real estate marketplace <strong>and</strong> represents a <strong>the</strong>oretical<br />

background approach of this particular subject. Our <strong>in</strong>terest regard<strong>in</strong>g <strong>the</strong> real estate<br />

<strong>in</strong>dustry became very clear <strong>in</strong> <strong>the</strong> moment that we saw that <strong>the</strong> subject of real estate is<br />

extremely vast, but also not enough exploited <strong>in</strong> terms of academic literature research.<br />

Due to <strong>the</strong> fact that <strong>the</strong> real estate has always been regarded as a real phenomenon,<br />

<strong>in</strong>clud<strong>in</strong>g <strong>in</strong> Romania, we have decided to show <strong>the</strong> importance of this matter by analyz<strong>in</strong>g<br />

properly several aspects related to it. Firstly, <strong>the</strong> article beg<strong>in</strong>s with an <strong>in</strong>troduction, <strong>in</strong> which<br />

we have presented <strong>the</strong> arguments that have ma<strong>in</strong>ly led us to choose this subject for our<br />

research. Secondly, our paper <strong>in</strong>tends to justify, <strong>in</strong> <strong>the</strong> section entitled literature review, <strong>the</strong><br />

importance of ga<strong>the</strong>r<strong>in</strong>g future data <strong>and</strong> future <strong>in</strong>formation upon <strong>the</strong> subject of real estate,<br />

<strong>and</strong> generate new <strong>the</strong>ories <strong>and</strong> potential approaches, of course, after emphasiz<strong>in</strong>g <strong>the</strong> crucial<br />

role of <strong>the</strong> already exist<strong>in</strong>g ones. Thirdly, due to <strong>the</strong> fact that this study is <strong>in</strong>dented to<br />

syn<strong>the</strong>size as well <strong>the</strong> existent literature review <strong>in</strong> terms of real estate research, we have<br />

structured our study <strong>in</strong> a specific manner, respectively: <strong>the</strong> ma<strong>in</strong> def<strong>in</strong>itions of exist<strong>in</strong>g terms,<br />

concern<strong>in</strong>g <strong>the</strong> large real estate field, that we use <strong>in</strong> this paper; <strong>the</strong> relationship between<br />

globalization <strong>and</strong> real estate <strong>in</strong> terms of literature review; <strong>the</strong> differences between direct <strong>and</strong><br />

<strong>in</strong>direct real estate <strong>in</strong> terms of literature review; <strong>the</strong> real estate cycles <strong>and</strong> <strong>the</strong>ir real<br />

significance to <strong>the</strong> marketplace <strong>and</strong> <strong>the</strong> <strong>in</strong>fluence upon <strong>the</strong> economic crisis.<br />

In terms of conclusions, our paper is <strong>in</strong>tended to present <strong>the</strong> most representative<br />

approaches <strong>in</strong> terms of real estate <strong>in</strong>dustry accord<strong>in</strong>g to our op<strong>in</strong>ion <strong>and</strong> experience as<br />

research – economists, but aims, <strong>in</strong> an equal manner, to represent a future start<strong>in</strong>g po<strong>in</strong>t<br />

when it comes to a Romanian approach <strong>in</strong> <strong>the</strong> field of real estate marketplace, first of all for<br />

us, <strong>and</strong> second of all for academics <strong>and</strong> researchers.<br />

Key words: real estate, corporate bus<strong>in</strong>ess, globalization, economic crisis, literature<br />

review on real estate marketplace<br />

423


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

1. INTRODUCTION<br />

(1) What is <strong>the</strong> ma<strong>in</strong> subject treated <strong>in</strong> this article?<br />

The real estate field has always been seen as a phenomenon, no matter if we refer to it<br />

as simply a local one or much more as an <strong><strong>in</strong>ternational</strong> one. There has been an <strong>in</strong>creas<strong>in</strong>gly<br />

grow<strong>in</strong>g <strong>in</strong>terest <strong>in</strong> <strong>the</strong> real estate field <strong>in</strong> Europe dur<strong>in</strong>g <strong>the</strong> late 1990s <strong>and</strong> <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of<br />

this century, due to <strong>the</strong> fact that many companies have started <strong>in</strong>vest<strong>in</strong>g <strong>in</strong>to real estate, <strong>in</strong><br />

order to be able to outsource related services, try<strong>in</strong>g to focus, <strong>in</strong> consequence, on corporate<br />

core bus<strong>in</strong>esses. Dur<strong>in</strong>g <strong>the</strong> past few years, this on grow<strong>in</strong>g phenomenon has led to an<br />

<strong>in</strong>creas<strong>in</strong>g <strong>in</strong>terest <strong>in</strong> <strong>the</strong> real estate research also <strong>in</strong> Romania. That might be a key step <strong>in</strong> <strong>the</strong><br />

development of our society, due to <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g <strong>in</strong>terest towards <strong>the</strong> reorganization process<br />

of <strong>the</strong> real estate companies, which lately proved to be a clear issue that went right at <strong>the</strong> core<br />

management of <strong>the</strong> real estate field, br<strong>in</strong>g<strong>in</strong>g significant benefits <strong>the</strong>re, ra<strong>the</strong>r than limit<strong>in</strong>g <strong>the</strong><br />

knowledge <strong>and</strong> <strong>the</strong> <strong>in</strong>terest just to <strong>the</strong> simple <strong>in</strong>put calculation <strong>in</strong> terms of corporate<br />

production – a situation that apparently happened <strong>in</strong> most cases.<br />

(2) Why is it important to study this subject?<br />

There is still a clear lack of both <strong>the</strong>oretical <strong>and</strong> empirical literature <strong>and</strong> studies<br />

concern<strong>in</strong>g <strong>the</strong> field of real estate, no matter if we choose to talk with respect to buy<strong>in</strong>g or<br />

leas<strong>in</strong>g decisions, or to f<strong>in</strong>ancial security, or to <strong>the</strong> legal aspects of global f<strong>in</strong>ancial markets.<br />

In addition to this, it is very easy to notice that <strong>the</strong> most empirical research concern<strong>in</strong>g <strong>the</strong> real<br />

estate field, for example, comes ma<strong>in</strong>ly from <strong>the</strong> Anglo – Saxon countries (respectively both<br />

from <strong>the</strong> USA <strong>and</strong> UK), <strong>and</strong> much less from Cont<strong>in</strong>ental <strong>and</strong> Nor<strong>the</strong>rn Europe, respectively<br />

even <strong>in</strong> terms of Romanian research. Of course, one of <strong>the</strong> ma<strong>in</strong> explanations could be that <strong>the</strong><br />

big companies <strong>in</strong> <strong>the</strong> field of real estate are try<strong>in</strong>g to reorganize <strong>the</strong>ir activities <strong>and</strong> functions,<br />

<strong>in</strong> order to be more flexible <strong>and</strong> adaptable to economic shocks, due to <strong>the</strong> cont<strong>in</strong>ually grow<strong>in</strong>g<br />

<strong>in</strong>security <strong>in</strong> <strong>the</strong> economic field <strong>and</strong> also <strong>the</strong> changes that occurred <strong>in</strong> <strong>the</strong> bus<strong>in</strong>ess<br />

environment lately. The ma<strong>in</strong> idea is here that both <strong>the</strong> globalization phenomenon, as a<br />

general factor, <strong>and</strong> off shor<strong>in</strong>g, as a particular factor, had a great direct <strong>and</strong> <strong>in</strong>direct impact<br />

upon <strong>the</strong> real estate field.<br />

The article’s aim is to <strong>in</strong>crease <strong>the</strong> awareness of Romanian <strong>and</strong> European both<br />

academics <strong>and</strong> corporations, concern<strong>in</strong>g real estate development, which, <strong>in</strong> <strong>the</strong> end, could<br />

prove to be an important <strong>in</strong>strument able to raise <strong>the</strong> competitive advantage of any nation<br />

<strong>in</strong>terested <strong>in</strong> develop<strong>in</strong>g it much fur<strong>the</strong>r <strong>and</strong> putt<strong>in</strong>g its potential at work.<br />

(3) How do <strong>the</strong> authors try to answer <strong>the</strong> ma<strong>in</strong> issues of this subject?<br />

The authors’ ma<strong>in</strong> aim, concern<strong>in</strong>g this article, is to generate a primary look <strong>in</strong> terms<br />

of literature review regard<strong>in</strong>g <strong>the</strong> vast subject of <strong>the</strong> real estate. Ma<strong>in</strong>ly, this article will<br />

address to <strong>the</strong> academic public, respectively to professors <strong>and</strong> researchers profoundly<br />

concerned by academic writ<strong>in</strong>g, <strong>and</strong> probably less to real estate specialists or even potential<br />

<strong>in</strong>vestors <strong>in</strong> this doma<strong>in</strong>, thou our study could proof to be an <strong>in</strong>terest<strong>in</strong>g po<strong>in</strong>t of referential<br />

for <strong>the</strong>ir future market prospective <strong>and</strong> potentially better documented research. In our op<strong>in</strong>ion,<br />

<strong>the</strong> context for <strong>the</strong> study is extremely complex, but never<strong>the</strong>less, <strong>the</strong> relevance of <strong>the</strong> literature<br />

review <strong>in</strong> terms of <strong>the</strong> real estate field will be just a start<strong>in</strong>g po<strong>in</strong>t for us as researchers –<br />

economists, <strong>and</strong> also for o<strong>the</strong>r specialists <strong>in</strong> this field. Moreover, our o<strong>the</strong>r future concerns<br />

<strong>and</strong> future subjects of <strong>in</strong>terest are also closely related to but are not limited to globalization <strong>in</strong><br />

<strong>the</strong> real estate field, competitive advantage <strong>in</strong> <strong>the</strong> real estate field <strong>and</strong> even <strong>the</strong> real estate<br />

cycles.<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

(4) What is <strong>the</strong> relation between <strong>the</strong> paper <strong>and</strong> <strong>the</strong> already existent specialized<br />

literature?<br />

Real estate, <strong>in</strong> terms of a great emerg<strong>in</strong>g phenomenon, came toge<strong>the</strong>r with <strong>the</strong><br />

globalization of <strong>the</strong> markets. In this particular matter, <strong>in</strong>vestors, entrepreneurs <strong>and</strong> builders, <strong>in</strong><br />

general, prided <strong>the</strong>mselves for decades with <strong>the</strong>ir keen sense of f<strong>in</strong>d<strong>in</strong>g <strong>the</strong> best “location,<br />

location, location” possible, based on <strong>the</strong>ir fleer <strong>and</strong> bus<strong>in</strong>ess knowledge. Much more, real<br />

estate is considered one of <strong>the</strong> least “products” able to be traded, probably <strong>in</strong> <strong>the</strong> sense that it<br />

is physically not movable, but it can be easily boat <strong>and</strong> sold at an <strong><strong>in</strong>ternational</strong> level.<br />

That is <strong>the</strong> reason why, <strong>in</strong> our op<strong>in</strong>ion, <strong>the</strong> comb<strong>in</strong>ation between both fleer <strong>and</strong><br />

bus<strong>in</strong>ess knowledge <strong>and</strong> also “local tradability” – as impact factors <strong>in</strong> <strong>the</strong> discussions<br />

concern<strong>in</strong>g globalization <strong>in</strong> <strong>the</strong> 1990s – conducted to ignorance towards <strong>the</strong> way <strong>in</strong> which <strong>the</strong><br />

real estate <strong>in</strong>dustry, as a potential ongo<strong>in</strong>g factor of <strong>the</strong> global economic <strong>in</strong>tegration, could<br />

have helped <strong>and</strong> could have emphasized much more <strong>the</strong> globalization phenomenon all over<br />

<strong>the</strong> world.<br />

However, <strong>the</strong> last decade, has <strong>in</strong>creas<strong>in</strong>gly <strong>and</strong> cont<strong>in</strong>uously <strong>in</strong>volved <strong>the</strong><br />

<strong>in</strong>ternalization of service sectors, <strong>in</strong>clud<strong>in</strong>g among <strong>the</strong>m, various sectors <strong>and</strong> sub-sectors of<br />

<strong>the</strong> real estate <strong>in</strong>dustry, as an “enthusiastic participant” at <strong>the</strong> global trend. That was, <strong>in</strong> fact,<br />

<strong>the</strong> po<strong>in</strong>t when <strong>in</strong>vestors, entrepreneurs <strong>and</strong> builders, <strong>in</strong> general, consult<strong>in</strong>g <strong>and</strong> services<br />

firms, real estate f<strong>in</strong>ance firms, brokerage firms, have extended <strong>the</strong>ir area of <strong>in</strong>terest much<br />

fur<strong>the</strong>r than <strong>the</strong> national borders, <strong>in</strong> <strong>the</strong>ir ongo<strong>in</strong>g <strong>and</strong> unstoppable quest to go beyond local<br />

markets at a world-wide-level marketplace.<br />

We consider our duty, as research – economists, to highlight <strong>the</strong> importance of <strong>the</strong><br />

already exist<strong>in</strong>g specialized literature <strong>in</strong> <strong>the</strong> real estate <strong>in</strong>dustry doma<strong>in</strong>, but, <strong>in</strong> equal manner,<br />

to br<strong>in</strong>g our own support <strong>in</strong> improv<strong>in</strong>g <strong>the</strong> already exist<strong>in</strong>g knowledge with fur<strong>the</strong>rmore<br />

discussions <strong>and</strong> referential po<strong>in</strong>ts, without ignor<strong>in</strong>g <strong>the</strong> fact that <strong>the</strong> means used by us here are<br />

purely didactic <strong>and</strong> <strong>in</strong>tended to show also new ways of fur<strong>the</strong>r develop<strong>in</strong>g <strong>and</strong> analyz<strong>in</strong>g this<br />

subject, without even merely claim<strong>in</strong>g that our study is limitative <strong>in</strong> any way.<br />

2. LITERATURE REVIEW<br />

In our op<strong>in</strong>ion, a key step <strong>in</strong> <strong>the</strong> exploration of potential strategies for any country<br />

<strong>in</strong>terested <strong>in</strong> develop<strong>in</strong>g, <strong>in</strong> <strong>the</strong> near future, a strong real estate <strong>in</strong>dustry, <strong>in</strong> this particular<br />

matter, <strong>in</strong>clud<strong>in</strong>g, of course, Romania, is a thorough review of <strong>the</strong> current available research<br />

on real estate <strong>in</strong>dustry, without <strong>the</strong> <strong>in</strong>tent of be<strong>in</strong>g <strong>in</strong> any way a limitative one.<br />

The fallow<strong>in</strong>g literature review is <strong>in</strong>tended to generate <strong>the</strong> necessary background for<br />

o<strong>the</strong>r future research <strong>and</strong> fur<strong>the</strong>r <strong>in</strong>vestigations <strong>in</strong> terms of real estate field, <strong>in</strong>clud<strong>in</strong>g, as well,<br />

for <strong>the</strong> authors of this article. Due to this fact, a very important step <strong>in</strong> <strong>the</strong> exploration of<br />

potential strategies concern<strong>in</strong>g <strong>the</strong> real estate field is a thorough review of <strong>the</strong> currently<br />

available research, which will <strong>in</strong>clude books, peer-reviewed scholarly journals – ma<strong>in</strong>ly<br />

descriptive articles, ra<strong>the</strong>r than evaluative ones, practice guides, official professional sites,<br />

professional publications <strong>and</strong> official documents with an <strong><strong>in</strong>ternational</strong> impact towards real<br />

estate <strong>in</strong>dustry, <strong>economics</strong> <strong>and</strong> management. In most cases, practice guides <strong>and</strong> descriptive<br />

articles are more common <strong>in</strong> this field. Moreover, <strong>the</strong>re are a few notable research studies <strong>in</strong><br />

<strong>the</strong> topic of real estate <strong>in</strong>dustry, <strong>and</strong> <strong>in</strong> addition to this, <strong>the</strong>re are significant gaps between <strong>the</strong><br />

literature <strong>and</strong> <strong>the</strong> actual research, but all this was once more both a great opportunity <strong>and</strong> a<br />

great challenge for us as researchers - economists.<br />

425


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3. PAPER CONTENT<br />

In terms of a clear literature review analyses regard<strong>in</strong>g <strong>the</strong> vast subject of real estate<br />

field, we have decided to share our academic work <strong>in</strong>to a series of smaller subjects,<br />

respectively:<br />

- Ma<strong>in</strong> def<strong>in</strong>itions of exist<strong>in</strong>g terms, concern<strong>in</strong>g <strong>the</strong> large real estate field, that we are<br />

us<strong>in</strong>g <strong>in</strong> this paper (which will be our section 3.1.);<br />

- The relationship between globalization <strong>and</strong> real estate <strong>in</strong> terms of literature review<br />

(which will be our section 3.2.);<br />

- The differences between direct <strong>and</strong> <strong>in</strong>direct real estate <strong>in</strong> terms of literature review<br />

(which will be our section 3.3.);<br />

- The real estate cycles <strong>and</strong> <strong>the</strong>ir real significance to <strong>the</strong> marketplace <strong>and</strong> <strong>the</strong> <strong>in</strong>fluence<br />

upon <strong>the</strong> economic crisis (which will be our section 3.4.).<br />

3.1. MAIN TERMS CONCERNING THE REAL ESTATE FIELD<br />

In this section, we are go<strong>in</strong>g to present some of <strong>the</strong> most important def<strong>in</strong>itions that<br />

refer to <strong>the</strong> real estate doma<strong>in</strong>, <strong>in</strong>clud<strong>in</strong>g, as well, some pert<strong>in</strong>ent references to <strong>the</strong> laws that<br />

are currently been applied <strong>in</strong> different countries.<br />

Firstly, our ma<strong>in</strong> priority is to identify <strong>the</strong> use of <strong>the</strong> term “real estate”, start<strong>in</strong>g from<br />

<strong>the</strong> idea that this particular term can be used <strong>in</strong> one country with a certa<strong>in</strong> mean<strong>in</strong>g, <strong>and</strong> <strong>in</strong><br />

ano<strong>the</strong>r country, with a completely different sense.<br />

Accord<strong>in</strong>g to <strong>the</strong> Oxford Dictionary on-l<strong>in</strong>e, <strong>the</strong> term “real estate” refers to a<br />

“property consist<strong>in</strong>g of l<strong>and</strong> <strong>and</strong> <strong>the</strong> build<strong>in</strong>gs on it, along with its natural resources such as<br />

crops, m<strong>in</strong>erals, or water; immovable property of this nature; an <strong>in</strong>terest vested <strong>in</strong> this; (also)<br />

an item of real property; (more generally) build<strong>in</strong>gs or hous<strong>in</strong>g <strong>in</strong> general. Also: <strong>the</strong> bus<strong>in</strong>ess<br />

of real estate; <strong>the</strong> profession of buy<strong>in</strong>g, sell<strong>in</strong>g, or rent<strong>in</strong>g l<strong>and</strong>, build<strong>in</strong>gs, or hous<strong>in</strong>g.” (See<br />

<strong>the</strong> Oxford Dictionary on-l<strong>in</strong>e, retrieved on December.2011). Moreover, accord<strong>in</strong>g to “The<br />

American Heritage Dictionary of English Language”, <strong>the</strong> term “real estate” refers to a “l<strong>and</strong>,<br />

<strong>in</strong>clud<strong>in</strong>g all natural resources <strong>and</strong> permanent build<strong>in</strong>gs on it”, <strong>and</strong> it is a legal term used <strong>in</strong><br />

jurisdictions such as United K<strong>in</strong>gdom, Canada, Australia, United States of America, Dubai,<br />

Tr<strong>in</strong>idad <strong>and</strong> Tobago, Barbados, <strong>and</strong> <strong>the</strong> Bahamas (See <strong>the</strong> American Heritage Dictionary of<br />

English Language on-l<strong>in</strong>e, retrieved on December.2011).<br />

However, <strong>in</strong> <strong>the</strong> United K<strong>in</strong>gdom, between <strong>the</strong> terms “real estate” <strong>and</strong> “real<br />

property”, often used with its short form “property”, exists a significant difference on<br />

mean<strong>in</strong>g. In <strong>the</strong> United K<strong>in</strong>gdom, <strong>the</strong> term “real property” refers generally to l<strong>and</strong> <strong>and</strong><br />

fixtures, meanwhile, <strong>the</strong> term “real estate” is mostly used <strong>in</strong> probate law, <strong>and</strong> refers to all <strong>the</strong><br />

<strong>in</strong>terests <strong>in</strong> l<strong>and</strong> held by a deceased person at death, exclud<strong>in</strong>g any <strong>in</strong>terests <strong>in</strong> money that<br />

arose under a trust for sale of or charged on l<strong>and</strong> (See A Dictionary of Law, Ed. Elizabeth A.<br />

Mart<strong>in</strong> <strong>and</strong> Jonathan Law, Oxford University Press, 2009).<br />

Moreover, <strong>the</strong> real estate bus<strong>in</strong>esses <strong>in</strong> Mexico, Canada, Guam <strong>and</strong> Central America<br />

are different from <strong>the</strong> way that <strong>the</strong>y are conducted <strong>in</strong> <strong>the</strong> United States (See<br />

http://realestatepeak.<strong>in</strong>fo/). Of course, <strong>the</strong>re also exist some similarities, which <strong>in</strong>clude a<br />

variety of legal formalities, such as taxes that need to be paid; legal paperwork that needs to<br />

426


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

ensure title <strong>and</strong> a neutral party, such as a title company will h<strong>and</strong>le documentation <strong>and</strong> money<br />

to make <strong>the</strong> smooth exchange between <strong>the</strong> parties. In terms of differences, we can state that<br />

prices are often lower <strong>in</strong> Mexico, Canada, Guam <strong>and</strong> Central America compared to most areas<br />

of <strong>the</strong> U.S., but <strong>in</strong> many locations, prices of houses <strong>and</strong> lots are as expensive as <strong>the</strong> U.S., one<br />

example be<strong>in</strong>g Mexico City. Ano<strong>the</strong>r significant difference occurs <strong>in</strong> terms of bank loans,<br />

where U.S. banks have begun to give home loans for properties <strong>in</strong> Mexico, but, so far, not for<br />

o<strong>the</strong>r Lat<strong>in</strong> American countries. Also, ano<strong>the</strong>r important difference refers to <strong>the</strong> access of<br />

foreigners to local properties. For example, <strong>in</strong> Mexico, foreigners cannot buy l<strong>and</strong> or homes<br />

with<strong>in</strong> 50 km (31 mi) of <strong>the</strong> coast or 100 km (62 mi) from a border unless <strong>the</strong>y hold title <strong>in</strong> a<br />

Mexican Corporation or a Fideicomiso (a Mexican trust) (Thompson, R. Barnard, April 12,<br />

2010 <strong>and</strong> Thompson, R. Barnard, January 25, 2010). Ano<strong>the</strong>r good example comes from<br />

Honduras, where are different rules regard<strong>in</strong>g certa<strong>in</strong> types of property: “ejidal l<strong>and</strong>” –<br />

communally held farm property – can only be sold after a lengthy entitlement process, but<br />

that does not prevent <strong>the</strong>m from be<strong>in</strong>g offered for sale. Ano<strong>the</strong>r difference occurs <strong>in</strong> terms of<br />

real estate agents <strong>and</strong> <strong>the</strong>ir legal background. Here, we can say that <strong>in</strong> Costa Rica, real estate<br />

agents do not need a license to operate, but <strong>the</strong> transfer of property requires a lawyer, <strong>and</strong> also<br />

<strong>in</strong> Mexico, real estate agents do not need a license to operate, but <strong>the</strong> transfer of property<br />

requires a public notary (Flock, Brian, March 9, 2009).<br />

A second priority for us is to identify o<strong>the</strong>r terms closely related to <strong>the</strong> vast subject of<br />

real estate, such as: corporate real estate, sales <strong>and</strong> leaseback, corporate real estate disposal,<br />

corporate real estate outsourc<strong>in</strong>g, <strong><strong>in</strong>ternational</strong> <strong>economics</strong> <strong>and</strong> real estate <strong>economics</strong>,<br />

globalization, direct real estate, <strong>in</strong>direct real estate <strong>and</strong> real estate cycles.<br />

Start<strong>in</strong>g from that, “corporate real estate” is a term used <strong>in</strong> order to describe “real property”<br />

held or used by bus<strong>in</strong>ess enterprises or organizations, for <strong>the</strong>ir own purposes. In general, a<br />

corporate estate portfolio <strong>in</strong>cludes <strong>the</strong> corporate headquarters, a number of branch offices <strong>and</strong><br />

various manufactur<strong>in</strong>g <strong>and</strong> retail sites (Krumm, Peter J.M.M., 2001).<br />

Also, <strong>in</strong> our paper, <strong>the</strong> term “sales <strong>and</strong> leaseback” (SLB) represents <strong>the</strong> comb<strong>in</strong>ation<br />

of two simultaneous transactions, respectively <strong>the</strong> sale of property <strong>and</strong> <strong>the</strong> contract to lease it<br />

back. Of course, <strong>in</strong> most cases, <strong>the</strong> leas<strong>in</strong>g period can vary from long leases (also known as<br />

f<strong>in</strong>ancial leases) – which may lead to a situation where <strong>the</strong> leases are left on <strong>the</strong> seller –<br />

corporation’s balance sheet accord<strong>in</strong>g to <strong>the</strong> International F<strong>in</strong>ancial Report<strong>in</strong>g St<strong>and</strong>ards<br />

(IFRS), to shorter leases (called operational leases) – which operate almost <strong>in</strong> <strong>the</strong> same<br />

manner as <strong>the</strong> traditional rental agreements, <strong>and</strong> are usually off balance sheet from <strong>the</strong><br />

tenant’s perspective.<br />

Moreover, <strong>the</strong> term “corporate real estate disposal” represents a more general term<br />

than <strong>the</strong> one implicated by <strong>the</strong> simple sell<strong>in</strong>g of corporate real estate, ma<strong>in</strong>ly because <strong>the</strong><br />

corporate real estate disposal can also <strong>in</strong>clude <strong>the</strong> sale <strong>and</strong> leaseback on some properties, sale<br />

of empty space <strong>and</strong> also sale of space already lead to o<strong>the</strong>r parties. As a general rule,<br />

corporate real estate disposal does not implicate restructur<strong>in</strong>g of property asset management<br />

services, nor complex <strong>in</strong>built flexibility.<br />

Meanwhile, “corporate real estate outsourc<strong>in</strong>g”, as opposed to <strong>the</strong> “corporate real<br />

estate disposal”, can also <strong>in</strong>clude <strong>the</strong> restructur<strong>in</strong>g of corporate real estate management<br />

functions <strong>in</strong> addition to sale <strong>and</strong> leaseback on some properties, sale of empty space <strong>and</strong> also<br />

sale of space already lead to o<strong>the</strong>r parties. Fur<strong>the</strong>rmore, corporate real estate outsourc<strong>in</strong>g<br />

might also <strong>in</strong>clude complex <strong>in</strong>built flexibility, by that mean<strong>in</strong>g renew<strong>in</strong>g or break options<br />

leases, contracts of different length <strong>and</strong> even <strong>the</strong> possibility to swap a property or leases <strong>in</strong> or<br />

out <strong>the</strong> portfolio.<br />

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The connection between <strong><strong>in</strong>ternational</strong> <strong>economics</strong> <strong>and</strong> real estate <strong>economics</strong> made with<br />

<strong>the</strong> aid of literature review <strong>and</strong> present <strong>in</strong> <strong>the</strong> academic writ<strong>in</strong>g is a ra<strong>the</strong>r weak one. In <strong>the</strong><br />

economic science, both <strong>the</strong> <strong><strong>in</strong>ternational</strong> <strong>economics</strong> <strong>and</strong> real estate <strong>economics</strong> coexist <strong>in</strong><br />

virtually isolated moments, <strong>and</strong> some notable exceptions that we are go<strong>in</strong>g to present <strong>in</strong> our<br />

paper at a certa<strong>in</strong> stage of our article. Start<strong>in</strong>g from this, <strong>the</strong> “real estate <strong>economics</strong>”<br />

represents <strong>the</strong> application of <strong>the</strong> economic techniques to <strong>the</strong> real estate marketplace. The real<br />

estate <strong>economics</strong> tries to describe, expla<strong>in</strong> <strong>and</strong> predict <strong>the</strong> patterns of prices, supply <strong>and</strong><br />

dem<strong>and</strong> <strong>in</strong> <strong>the</strong> cont<strong>in</strong>uous evolution of our society. In our op<strong>in</strong>ion, <strong>the</strong> closest field to <strong>the</strong> real<br />

estate <strong>economics</strong> is <strong>the</strong> hous<strong>in</strong>g <strong>economics</strong>, which has <strong>the</strong> disadvantage of concentrat<strong>in</strong>g on a<br />

narrower scope <strong>and</strong> also only on residential real estate markets (Bourne, L.S. <strong>and</strong> Hitchcock,<br />

J.R., editors, 1978). In turn, <strong>the</strong> real estate <strong>economics</strong> takes under consideration a broader<br />

image of <strong>the</strong> real estate research, aim<strong>in</strong>g <strong>the</strong> real estate trends, focus<strong>in</strong>g on <strong>the</strong> bus<strong>in</strong>ess <strong>and</strong><br />

structural changes of this <strong>in</strong>dustry.<br />

In <strong>the</strong> recent economic context, <strong>the</strong> globalization phenomenon generated <strong>the</strong> so called<br />

“new economic geography”, which deals with <strong>in</strong>terplay between cities, urban agglomeration<br />

<strong>and</strong> <strong><strong>in</strong>ternational</strong> trade (Fujita, Krugman <strong>and</strong> Venables, 2001).<br />

In this context, <strong>the</strong> need to def<strong>in</strong>e <strong>the</strong> terms “direct real estate” <strong>and</strong> “<strong>in</strong>direct real<br />

estate” appears extremely necessary, <strong>and</strong> <strong>the</strong> question if <strong>the</strong>re exists a difference between<br />

<strong>the</strong>m on a long term basis comes also naturally. In this matter, direct real estate is those types<br />

of properties that can be purchased directly, meanwhile <strong>the</strong> <strong>in</strong>direct real estate concerns <strong>the</strong><br />

shares of real estate companies listed on <strong>the</strong> stock exchanges. The ma<strong>in</strong> difference between<br />

<strong>the</strong> two forms of real estate comes from <strong>the</strong> price, which is generated <strong>in</strong> pr<strong>in</strong>ciple by <strong>the</strong> value<br />

of <strong>the</strong> build<strong>in</strong>gs, but also by <strong>the</strong> management quality <strong>and</strong> <strong>the</strong> usage of f<strong>in</strong>ancial leverage.<br />

Unlike o<strong>the</strong>r subjects closely related to <strong>the</strong> real estate marketplace, which have been<br />

addressed to <strong>in</strong> few research papers, <strong>the</strong> subject of real estate cycles has been analyzed for<br />

more than twenty years. Tak<strong>in</strong>g <strong>in</strong>to account this very delicate subject, we have found here<br />

two extremes: on one h<strong>and</strong>, <strong>the</strong>re is <strong>the</strong> extremely simple statement made by some academics,<br />

that real estate cycles are ei<strong>the</strong>r irrelevant or non–existent, <strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong>re are<br />

numerous research papers done by well–known economists such as Born, Grissom, Pyhrr,<br />

Wheaton <strong>and</strong> Webb. As far as <strong>the</strong> studies have shown, <strong>the</strong>re are three ma<strong>in</strong> views when<br />

talk<strong>in</strong>g about <strong>the</strong> real estate cycles, respectively <strong>the</strong> microeconomic view, <strong>the</strong> macroeconomic<br />

view <strong>and</strong> <strong>the</strong> f<strong>in</strong>ancial view. Also, as far as we could see, <strong>the</strong> specialists did not aim <strong>in</strong> <strong>the</strong>ir<br />

research to create a real estate cycle <strong>the</strong>ory, but only to f<strong>in</strong>d proper ways to def<strong>in</strong>e <strong>and</strong><br />

describe <strong>the</strong> cycles, to enhance <strong>the</strong>ir importance <strong>and</strong> also to discover ways to better predict<br />

future actions of <strong>the</strong> marketplace <strong>in</strong> <strong>the</strong> newly generated context.<br />

After present<strong>in</strong>g <strong>the</strong> ma<strong>in</strong> terms that characterize <strong>the</strong> real estate <strong>in</strong>dustry <strong>and</strong> that we<br />

are also us<strong>in</strong>g <strong>in</strong> our article, <strong>the</strong> next step is to emphasize <strong>the</strong> importance of <strong>the</strong> relationship<br />

between globalization <strong>and</strong> <strong>the</strong> real estate <strong>in</strong> terms of literature review.<br />

3.2. THE RELATIONSHIP BETWEEN GLOBALIZATION AND REAL<br />

ESTATE IN TERMS OF LITERATURE REVIEW<br />

The relationship between globalization <strong>and</strong> real estate comes absolutely naturally. The<br />

real estate <strong>in</strong>dustry was affected by several important factors, such as: nowadays, real estate<br />

firms have access to all <strong>the</strong> economies, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> ones that were not opened <strong>in</strong> <strong>the</strong> past;<br />

<strong>the</strong> liberalization of <strong>the</strong> marketplace is a general phenomenon that implicates bus<strong>in</strong>ess<br />

licens<strong>in</strong>g, taxation <strong>and</strong> property ownership laws which facilitate <strong>the</strong> access of real estate firms<br />

all around <strong>the</strong> Globe; <strong>the</strong> technological changes <strong>and</strong> <strong>the</strong> so called “new economy”, with its<br />

Internet access <strong>and</strong> on-l<strong>in</strong>e markets, have made <strong>the</strong> term “local” stale <strong>and</strong> <strong>the</strong> term “location”<br />

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a must as an on-go<strong>in</strong>g trend; <strong>in</strong> terms of f<strong>in</strong>ancial development, it is absolutely enough if we<br />

refer to <strong>the</strong> <strong>in</strong>vestment part only, which implicates lend liquidity <strong>and</strong> tradability of <strong>the</strong> real<br />

estate equity <strong>and</strong> debt.<br />

We have started our research activity, start<strong>in</strong>g from <strong>the</strong> basic ideas expressed<br />

syn<strong>the</strong>tically <strong>in</strong> <strong>the</strong> figure bellow (See Figure 1: “The relationship between globalization <strong>and</strong><br />

real estate <strong>in</strong>dustry”):<br />

Figure 1: “The relationship between globalization <strong>and</strong> real estate <strong>in</strong>dustry”<br />

Source: <strong>the</strong> authors of this article<br />

As we have previously stated, as naturally as <strong>the</strong> relationship between globalization<br />

<strong>and</strong> real estate <strong>in</strong>dustry might seem at a first glance, <strong>the</strong> academic literature is scarce, <strong>and</strong> we<br />

would also like to state that we have chosen to analyze only some of <strong>the</strong> exist<strong>in</strong>g academic<br />

writ<strong>in</strong>gs that exist.<br />

However, <strong>the</strong>re are some exceptions, com<strong>in</strong>g from studies done by Henderson (1982),<br />

who has made some reference to <strong>the</strong> <strong><strong>in</strong>ternational</strong> <strong>economics</strong> <strong>and</strong> real estate <strong>economics</strong>, or<br />

Ades <strong>and</strong> Glaeser (1995) <strong>and</strong> Krugman <strong>and</strong> Livas – Elizonzo (1996) who have made <strong>the</strong><br />

connection between urban <strong>economics</strong>, <strong><strong>in</strong>ternational</strong> <strong>economics</strong> <strong>and</strong> trade policy, or Fujita,<br />

Krugman <strong>and</strong> Vanables (2001) who have dealt <strong>in</strong> <strong>the</strong>ir studies with <strong>in</strong>terplay between cities,<br />

urban agglomeration <strong>and</strong> <strong><strong>in</strong>ternational</strong> trade, or Bardhan, Edelste<strong>in</strong> <strong>and</strong> Leung (2004), who<br />

have analyzed <strong>the</strong> impact of “openness” of national economies on open residential rents <strong>in</strong><br />

fifty-five cities around <strong>the</strong> world.<br />

As expected, <strong>in</strong> terms of f<strong>in</strong>ance, <strong>the</strong> relationship between globalization <strong>and</strong> real estate<br />

<strong>in</strong>dustry has attracted, throw time much more <strong>in</strong>terest from academics. In this matter, a<br />

particular subject of <strong>in</strong>terest was <strong>the</strong> one related to <strong>the</strong> issue of portfolio diversification <strong>and</strong><br />

real estate market movement.<br />

As addressed to <strong>the</strong> relationship between globalization <strong>and</strong> real estate <strong>in</strong>dustry <strong>in</strong><br />

terms of f<strong>in</strong>ance, Eichholtz (1995) has stated that <strong>the</strong> <strong><strong>in</strong>ternational</strong> property rates of return<br />

covariance are unstable, fact that might limit <strong>the</strong>ir usefulness <strong>in</strong> st<strong>and</strong>ard portfolio allocation<br />

models, Geurts <strong>and</strong> Jaffe (1995) have shown that <strong>the</strong> county’s specific risk-return relation is<br />

affected by <strong>in</strong>stitutional characteristics, such as political risks <strong>and</strong> socio-cultural factors,<br />

Goetzmann <strong>and</strong> Watcher (1996) have performed a mean-variance analysis for a sample of<br />

<strong><strong>in</strong>ternational</strong> office markets <strong>and</strong> identify three clusters of office markets that tend to move<br />

toge<strong>the</strong>r, which may develop <strong>the</strong> <strong>in</strong>vestor’s ability to diversify across <strong><strong>in</strong>ternational</strong> markets.<br />

Contrary to what was stated before, Conner et al (2006) have shown that foreign real estate<br />

<strong>in</strong>vestments provide diversification benefits beyond that obta<strong>in</strong>able from foreign stocks.<br />

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Moreover, on one h<strong>and</strong>, Stevenson (2000) has shown that <strong>the</strong> potential diversification<br />

benefits that could arise from <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> real estate securities are generally not statistically<br />

significant <strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, Hoesli et al (2004) have confirmed <strong>the</strong> portfolio<br />

diversification benefits of <strong>in</strong>clud<strong>in</strong>g real estate assets <strong>in</strong> a real estate mixed – asset portfolio.<br />

Kallberg <strong>and</strong> Liu (2002) found that a common factor drives both real estate returns <strong>and</strong><br />

equity, <strong>and</strong> also that real estate securities were also particularly vulnerable to <strong>the</strong> crisis <strong>in</strong><br />

Asia, between 1997 <strong>and</strong> 1998 time. In addition to <strong>the</strong>se studies, Bardhan, Edelste<strong>in</strong> <strong>and</strong> Tsang<br />

(2006) have discovered that a country’s real estate security excess – also called risk<br />

adjustment – returns are negatively related to its degree of openness, show<strong>in</strong>g that market<br />

efficiency for listed property firms may have been enhanced <strong>in</strong> globaliz<strong>in</strong>g economies.<br />

After present<strong>in</strong>g <strong>the</strong> importance of <strong>the</strong> relationship between globalization <strong>and</strong> <strong>the</strong> real<br />

estate <strong>in</strong> terms of literature review, <strong>the</strong> next step is to stress <strong>the</strong> differences that exist between<br />

direct <strong>and</strong> <strong>in</strong>direct real estate on <strong>the</strong> long run, <strong>in</strong> terms of literature review of already made<br />

studies.<br />

3.3. THE DIFFERENCES BETWEEN DIRECT AND INDIRECT REAL<br />

ESTATE IN TERMS OF LITERATURE REVIEW<br />

In terms of real estate <strong>in</strong>dustry, <strong>in</strong>vestors can hold real estate <strong>in</strong> <strong>the</strong>ir own portfolio,<br />

ei<strong>the</strong>r directly or <strong>in</strong>directly, by buy<strong>in</strong>g <strong>the</strong> shares of real estate companies listed on <strong>the</strong> stock<br />

exchange market. The valuation, <strong>the</strong> leverage effect <strong>and</strong> <strong>the</strong> liquidity are <strong>the</strong> three ma<strong>in</strong><br />

characteristics that make <strong>the</strong> direct <strong>and</strong> <strong>the</strong> <strong>in</strong>direct real estate to be valued on different<br />

markets. In <strong>the</strong> table bellow we have presented <strong>in</strong> a syn<strong>the</strong>tically manner <strong>the</strong> characteristics of<br />

<strong>the</strong> direct <strong>and</strong> <strong>the</strong> <strong>in</strong>direct real estate, <strong>in</strong> terms of valuation, leverage effect <strong>and</strong> liquidity (See<br />

Table 1: “Characteristics of direct <strong>and</strong> <strong>in</strong>direct real estate”):<br />

Table 1: “Characteristics of direct <strong>and</strong> <strong>in</strong>direct real estate”<br />

Characteristics<br />

of direct <strong>and</strong><br />

<strong>in</strong>direct real<br />

estate<br />

Valuation<br />

Comparison<br />

Def<strong>in</strong>ition: Valuation is a term often used <strong>in</strong> f<strong>in</strong>ance <strong>in</strong> order to def<strong>in</strong>e <strong>the</strong><br />

process used to determ<strong>in</strong>e how much someth<strong>in</strong>g is worth. In f<strong>in</strong>ance, <strong>the</strong><br />

items that are usually under <strong>the</strong> process of determ<strong>in</strong><strong>in</strong>g <strong>the</strong>ir value are<br />

assets <strong>and</strong> liabilities.<br />

Direct real estate<br />

Direct real estate series are determ<strong>in</strong>ed<br />

by appraiser valuations, which take place<br />

approximately once a year.<br />

In <strong>the</strong> <strong>in</strong>itial moment, direct real estate is<br />

valued by <strong>the</strong> acquisition price at <strong>the</strong><br />

moment when it was purchased.<br />

Moreover, its value is updated by<br />

periodical appraiser valuations.<br />

The f<strong>in</strong>al value will depend on <strong>the</strong> sale<br />

price at that time, but only by tak<strong>in</strong>g <strong>in</strong>to<br />

account <strong>the</strong> past values of <strong>the</strong> property.<br />

Indirect real estate<br />

Indirect real estate series are<br />

determ<strong>in</strong>ed by <strong>the</strong> daily<br />

dem<strong>and</strong> <strong>and</strong> supply behavior of<br />

<strong>the</strong> stock market.<br />

The share price of real estate<br />

companies is affected by <strong>the</strong><br />

way <strong>in</strong>vestors see <strong>the</strong> stock<br />

market.<br />

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Leverage<br />

Liquidity<br />

Conclusions: The two different valuation techniques of <strong>the</strong>se two assets<br />

proof that at one moment one of <strong>the</strong>m will show more volatility than <strong>the</strong><br />

o<strong>the</strong>r one, which, <strong>in</strong> <strong>the</strong> end, will conduct to <strong>the</strong> idea that, on one h<strong>and</strong>, <strong>the</strong><br />

volatility of direct real estate returns is underestimated compared to<br />

<strong>in</strong>direct real estate returns, due to <strong>the</strong> appraisal smooth<strong>in</strong>g phenomenon,<br />

<strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> volatility of <strong>in</strong>direct real estate returns is<br />

overestimated compared to <strong>the</strong> direct real estate returns, due to <strong>in</strong>vestors’<br />

perception of <strong>the</strong> market evolution.<br />

Def<strong>in</strong>ition: Leverage is a terms used also <strong>in</strong> f<strong>in</strong>ance, <strong>in</strong> order to show <strong>the</strong><br />

use of f<strong>in</strong>ancial <strong>in</strong>struments, or borrowed capital, such as marg<strong>in</strong>, <strong>in</strong> order<br />

to <strong>in</strong>crease <strong>the</strong> potential return of an <strong>in</strong>vestment. Leverage can be also<br />

def<strong>in</strong>ed as us<strong>in</strong>g borrowed money with <strong>the</strong> purpose of <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> profit<br />

of an <strong>in</strong>vestment. Due to <strong>the</strong> leverage factor, <strong>the</strong> leverage is exposed also<br />

to <strong>the</strong> <strong>in</strong>terest rate risk.<br />

Direct real estate<br />

Direct real estate series are presented<br />

exclusive of leverage.<br />

Indirect real estate<br />

Indirect real estate series<br />

<strong>in</strong>clude leverage used by real<br />

estate companies.<br />

Conclusions: The first idea here is that <strong>in</strong> <strong>the</strong> situation <strong>in</strong> which asset<br />

returns of listed real estate companies are higher than its costs of debt,<br />

securitized real estate returns tend to be higher than that of direct real<br />

estate <strong>and</strong> also this happens when <strong>the</strong> leverage level <strong>in</strong>creases. The second<br />

idea is that direct real estate is less volatile than <strong>the</strong> <strong>in</strong>direct real estate.<br />

Def<strong>in</strong>ition: Liquidity is <strong>the</strong> degree to which an asset or security can be<br />

bought or sold on <strong>the</strong> market, without affect<strong>in</strong>g <strong>the</strong> asset’s price. In<br />

general, liquidity is characterized by a higher level of trad<strong>in</strong>g assets. Also,<br />

<strong>the</strong> assets that can be easily bought or sold on <strong>the</strong> market are known as<br />

liquid assets.<br />

Direct real estate<br />

In general, direct real estate is seen as a<br />

less liquid asset, compared to <strong>in</strong>direct<br />

real estate.<br />

Buy<strong>in</strong>g <strong>and</strong> sell<strong>in</strong>g direct real estate<br />

takes more time than buy<strong>in</strong>g <strong>and</strong> sell<strong>in</strong>g<br />

<strong>in</strong>direct real estate.<br />

Direct real estate transaction costs are<br />

higher than <strong>in</strong>direct real estate<br />

transaction costs.<br />

The value (<strong>the</strong> price) of direct real estate<br />

is determ<strong>in</strong>ed at a low frequency <strong>in</strong> time,<br />

compared to <strong>in</strong>direct real estate.<br />

Indirect real estate<br />

Indirect real estate is seen as a<br />

more liquid asset, compared to<br />

direct real estate.<br />

Buy<strong>in</strong>g <strong>and</strong> sell<strong>in</strong>g <strong>in</strong>direct real<br />

estate takes less time than<br />

buy<strong>in</strong>g <strong>and</strong> sell<strong>in</strong>g direct real<br />

estate.<br />

Indirect real estate transaction<br />

costs are lower than direct real<br />

estate transaction costs.<br />

The value (<strong>the</strong> price) of<br />

<strong>in</strong>direct real estate is<br />

determ<strong>in</strong>ed <strong>in</strong> daily stock<br />

exchanges.<br />

Conclusions: All <strong>in</strong> all, <strong>in</strong> terms of liquidity, direct real estate is<br />

convenient for long term <strong>in</strong>vestors, <strong>and</strong> <strong>in</strong>direct real estate is convenient<br />

both for short term <strong>and</strong> long term <strong>in</strong>vestors.<br />

Source: <strong>the</strong> authors of this article<br />

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In terms of previous research, conducted on <strong>the</strong> relationship between direct <strong>and</strong><br />

<strong>in</strong>direct real estate, it was shown that <strong>the</strong>se two assets are weakly correlated. We believe that<br />

this could be a strong motivation for <strong>in</strong>vestors to have <strong>in</strong> <strong>the</strong>ir portfolio both types of assets <strong>in</strong><br />

order to have diverse resources at h<strong>and</strong>. There is also a disadvantage if <strong>the</strong>se two assets are<br />

co-<strong>in</strong>tegrated, on short term <strong>the</strong>re exist clear benefits, unlike <strong>the</strong> situation regarded on long<br />

term, when <strong>the</strong> benefits of <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> both assets is no longer possible.<br />

In <strong>the</strong> day to day life, <strong>the</strong> pension’s funds, for example, which are considered long<br />

term <strong>in</strong>vestors, use <strong>the</strong> Asset Liability Models (ALM) <strong>in</strong> order to be able to decide <strong>the</strong> optimal<br />

strategic asset allocation.<br />

Goetzmann <strong>and</strong> Ibbostom (1990) <strong>and</strong> Ross <strong>and</strong> Zisler (1991) where among <strong>the</strong> first<br />

specialists who have showed <strong>in</strong> <strong>the</strong>ir studies, by us<strong>in</strong>g time series data, that <strong>the</strong>se two assets<br />

have a different behavior when it comes to characteristics such as risk or return. The<br />

<strong>in</strong>formation ga<strong>the</strong>red from <strong>the</strong>ir work has demonstrated that between <strong>the</strong>se two assets <strong>the</strong>re<br />

exists a low correlation that might come from <strong>the</strong> fact that <strong>the</strong>y are both based on different<br />

valuation techniques (as previously shown <strong>in</strong> <strong>the</strong> table above), <strong>and</strong>, <strong>in</strong> terms of leverage, only<br />

one of <strong>the</strong> assets, <strong>the</strong> <strong>in</strong>direct real estate one, is <strong>in</strong>fluenced by it.<br />

Moreover, Giliberto (1990) stated that <strong>the</strong> low correlation between direct <strong>and</strong> <strong>in</strong>direct<br />

real estate becomes stronger <strong>in</strong> <strong>the</strong> moment <strong>in</strong> which a lag of one period <strong>in</strong> terms of <strong>in</strong>direct<br />

real estate is added <strong>in</strong>to <strong>the</strong> estimation. In addition to this, he has also stated that <strong>the</strong> research<br />

is reasonable <strong>and</strong> <strong>the</strong> results are conclud<strong>in</strong>g, due to <strong>the</strong> fact that <strong>the</strong> valuations based on<br />

appraisal have proven to have low frequencies <strong>and</strong> follow <strong>the</strong> daily market conditions after a<br />

certa<strong>in</strong> time period.<br />

In a similar manner, Myer <strong>and</strong> Webb (1993) have exam<strong>in</strong>ed <strong>the</strong> lead – leg structure<br />

between <strong>the</strong> two assets with <strong>the</strong> aid of Granger causality tests, com<strong>in</strong>g to <strong>the</strong> result that, <strong>in</strong><br />

terms of prices, <strong>the</strong> <strong>in</strong>direct real estate prices encompass <strong>the</strong> direct real estate prices.<br />

Fur<strong>the</strong>rmore, Barkham <strong>and</strong> Geltner (1995) have conducted an <strong>in</strong>vestigation concern<strong>in</strong>g <strong>the</strong><br />

idea if <strong>the</strong> price discovery mechanism exists, <strong>in</strong> terms of public <strong>and</strong> private real estate<br />

markets. The <strong>in</strong>strument used by Barkham <strong>and</strong> Geltner (1995) was also <strong>the</strong> Granger causality<br />

tests, but this time by correct<strong>in</strong>g <strong>the</strong> securitized real estate series data by leverage. The<br />

conclusion of <strong>the</strong>ir study was that price <strong>in</strong>formation regard<strong>in</strong>g public real estate market does<br />

not fully reach <strong>the</strong> private real estate market for about one year, or, <strong>in</strong> some cases, even<br />

longer.<br />

In terms of time correlations, recent studies, such as <strong>the</strong> one belong<strong>in</strong>g to Morawski at<br />

al. (2008), have po<strong>in</strong>ted out that <strong>the</strong> importance of <strong>the</strong> length of <strong>the</strong> <strong>in</strong>vestment horizon.<br />

Accord<strong>in</strong>g to Morawski at al. (2008), <strong>the</strong> correlation between <strong>the</strong>se two assets is likely to<br />

grow stronger <strong>in</strong> case that <strong>the</strong> <strong>in</strong>vestment horizon <strong>in</strong>creases. That is <strong>the</strong> reason why, by us<strong>in</strong>g<br />

quarterly data between <strong>the</strong> years 1978 <strong>and</strong> 2006, <strong>the</strong>y have applied co-<strong>in</strong>tegration analyses <strong>in</strong><br />

order to see if two asset classes move toge<strong>the</strong>r on long term, <strong>and</strong> came to <strong>the</strong> outcome that<br />

<strong>the</strong>re exists a co-<strong>in</strong>tegration between relationship between direct <strong>and</strong> <strong>in</strong>direct real estate, both<br />

<strong>in</strong> United States <strong>and</strong> <strong>in</strong> United K<strong>in</strong>gdom, even though <strong>in</strong>direct real estate tends to encompass<br />

<strong>the</strong> direct real estate on short term.<br />

Also <strong>in</strong> terms of time correlations, a study conducted Oikar<strong>in</strong>en et al. (2009) has<br />

aimed <strong>the</strong> relationship that exists between direct <strong>and</strong> <strong>in</strong>direct real estate series, tak<strong>in</strong>g <strong>in</strong>to<br />

account both <strong>the</strong> short <strong>and</strong> <strong>the</strong> long term. Their study has demonstrated that <strong>the</strong> presence of<br />

leverage <strong>in</strong> <strong>in</strong>direct real estate series might disrupt a one – to – one relationship between two<br />

assets on long term. Their discovery was that <strong>the</strong> long term co-<strong>in</strong>tegration coefficient of<br />

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<strong>in</strong>direct real estate is about 0,65, which is consistent with thirty-five percent leverage level for<br />

<strong>in</strong>direct real estate companies <strong>in</strong> <strong>the</strong> United States.<br />

After present<strong>in</strong>g <strong>the</strong> differences that exist between direct <strong>and</strong> <strong>in</strong>direct real estate on <strong>the</strong><br />

long run, <strong>in</strong> terms of literature review of already made studies, <strong>the</strong> next step is to emphasize<br />

<strong>the</strong> role of real estate cycles <strong>and</strong> <strong>the</strong>ir significance on <strong>the</strong> marketplace, referr<strong>in</strong>g as well to <strong>the</strong><br />

economic crisis.<br />

3.4. THE REAL ESTATE CYCLES AND THEIR REAL SIGNIFICANCE TO THE<br />

MARKETPLACE AND THE INFLUENCE UPON THE ECONOMIC CRISIS<br />

In terms of real estate cycles, a subject to which researchers have dedicated studies <strong>in</strong><br />

more than twenty years already, <strong>the</strong> views of <strong>the</strong> researchers have concentrated <strong>in</strong>to four<br />

major directions: <strong>the</strong> microeconomic approach, <strong>the</strong> macroeconomic approach, <strong>the</strong> f<strong>in</strong>ancial<br />

approach – all three be<strong>in</strong>g <strong>the</strong> most exploited research subjects, <strong>and</strong> also <strong>the</strong> management<br />

approach – not that much studied by specialists, as far as we have discovered. Fur<strong>the</strong>rmore, <strong>in</strong><br />

terms of microeconomic approach, <strong>the</strong> exist<strong>in</strong>g views refer to four markets as part of <strong>the</strong> real<br />

estate market: <strong>the</strong> first one is <strong>the</strong> space market, <strong>the</strong> second one is <strong>the</strong> <strong>in</strong>vestment market, <strong>the</strong><br />

third one is <strong>the</strong> new construction, <strong>and</strong> <strong>the</strong> fourth is <strong>the</strong> l<strong>and</strong> market. As po<strong>in</strong>ts of <strong>in</strong>terests, <strong>the</strong><br />

authors of <strong>the</strong> studies are ma<strong>in</strong>ly concerned on topics such as rent levels, vacancies,<br />

absorption rate <strong>and</strong> forms of expectations formation. In addition to <strong>the</strong> microeconomic<br />

approach, comes <strong>the</strong> macroeconomic approach, which refers to real estate cycles as part of <strong>the</strong><br />

bus<strong>in</strong>ess cycles, <strong>and</strong> focus ma<strong>in</strong>ly on <strong>the</strong> overall construction activity <strong>and</strong> sector<br />

unemployment rates, hav<strong>in</strong>g as a f<strong>in</strong>al scope <strong>the</strong> idea of creat<strong>in</strong>g a specific connection<br />

between <strong>the</strong> cyclical behavior of <strong>the</strong> real estate markets <strong>and</strong> o<strong>the</strong>r types of aggregate markets.<br />

The f<strong>in</strong>ancial approach of real estate cycles of <strong>the</strong> market comes toge<strong>the</strong>r with <strong>the</strong> Modern<br />

Portfolio Theory (MPT) <strong>and</strong> is able to generate reasonable results with <strong>the</strong> aid of <strong>the</strong> Capital<br />

Asset Pric<strong>in</strong>g Model (CAPM), <strong>the</strong> Arbitrage Pric<strong>in</strong>g Theory (APT) <strong>and</strong> also <strong>the</strong> Real Optional<br />

Models (ROM). As previously stated, <strong>the</strong> management approach of <strong>the</strong> real estate cycles has<br />

not been studied enough, <strong>in</strong> our op<strong>in</strong>ion as research – economists. In terms of <strong>the</strong> economic<br />

determ<strong>in</strong>ation of real estate prices, we have presented, <strong>in</strong> <strong>the</strong> figure bellow which are <strong>the</strong> ma<strong>in</strong><br />

variables <strong>in</strong> our op<strong>in</strong>ion (See Figure 2: “The economic determ<strong>in</strong>ation of real estate prices”):<br />

Figure 2: “The economic determ<strong>in</strong>ation of real estate prices”<br />

Source: <strong>the</strong> authors of this article<br />

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The real estate studies concern<strong>in</strong>g <strong>the</strong> economic cycles, have started <strong>in</strong> <strong>the</strong> year 1930,<br />

with <strong>the</strong> work Simion Kuznets (1930) – a world known Nobel Prize laureate, who was <strong>the</strong><br />

first one that discovered that a cycle of economic activity lasts between fifteen <strong>and</strong> twenty<br />

years. The Kuznets cycle refers to <strong>in</strong>vestment <strong>in</strong> hous<strong>in</strong>g <strong>and</strong> build<strong>in</strong>g construction <strong>and</strong> is also<br />

well known among professionals of <strong>the</strong> real estate marketplace, be<strong>in</strong>g one of <strong>the</strong> four exist<strong>in</strong>g<br />

macroeconomic cycles that were ever discovered <strong>and</strong> properly documented, <strong>the</strong> o<strong>the</strong>r three of<br />

<strong>the</strong>m be<strong>in</strong>g <strong>the</strong> Kitch<strong>in</strong> cycle, <strong>the</strong> Juglar cycle <strong>and</strong> <strong>the</strong> Kondratieff cycle (See<br />

http://www.cyclesresearch<strong>in</strong>stitute.org/cycles-research-economy/economy-kuznets.shtml).<br />

After that moment, <strong>the</strong> number of publications concern<strong>in</strong>g <strong>the</strong> subject of real estate<br />

cycles cont<strong>in</strong>ued to grow, especially after 1980, but <strong>the</strong>re is still a lot of work to be done <strong>in</strong><br />

this matter.<br />

In our op<strong>in</strong>ion, <strong>the</strong> economic determ<strong>in</strong>ation of real estate prices is <strong>in</strong> many ways<br />

similar to o<strong>the</strong>r assets, with <strong>the</strong> ma<strong>in</strong> factors be<strong>in</strong>g (a) <strong>the</strong> discounted present value of future<br />

rents, formed out of <strong>the</strong> (a 1 ) <strong>the</strong> current value of rents toge<strong>the</strong>r with (a 2 ) <strong>the</strong>ir expected growth<br />

over <strong>the</strong>ir expected life of <strong>the</strong> build<strong>in</strong>g, <strong>and</strong> (b) <strong>the</strong> real long term <strong>in</strong>terest rate. Here, Tob<strong>in</strong><br />

(1969) has stated that <strong>the</strong> real estate <strong>in</strong>vestment may be regarded as a form of valuation ratio,<br />

<strong>and</strong> also Hilbers <strong>and</strong> al. (2001) have compared <strong>the</strong> assets market with <strong>the</strong> real estate market,<br />

<strong>and</strong> have emphasized <strong>the</strong> fact that <strong>the</strong> real estate market has dist<strong>in</strong>ctive features as well, such<br />

as high transaction costs, lack of price transparency, <strong>in</strong>frequent trade, heterogeneous supply,<br />

rigid <strong>and</strong> constra<strong>in</strong>ed supply, which, <strong>in</strong> certa<strong>in</strong> situations, might lead to cyclical behavior – for<br />

example, by tak<strong>in</strong>g <strong>in</strong>to consideration <strong>the</strong> <strong>in</strong>vestor’s optimism towards future rents, that could<br />

generate, <strong>in</strong> return, high prices <strong>and</strong> excess <strong>in</strong> dem<strong>and</strong> accord<strong>in</strong>g to Carry (1990).<br />

As far as we have researched, Mueller, Phyrr <strong>and</strong> Born (1999) have stated that <strong>in</strong> <strong>the</strong><br />

field of real estate cycles <strong>the</strong>re are many aspects to be fur<strong>the</strong>red developed <strong>in</strong> terms of<br />

term<strong>in</strong>ology <strong>and</strong> methodology.<br />

Moreover, an <strong>in</strong>terest<strong>in</strong>g model which shows that bubbles <strong>and</strong> crisis arise <strong>in</strong> <strong>the</strong> real<br />

world is described by Allen <strong>and</strong> Gale (2000), who have proven that <strong>the</strong> marketplace is<br />

extremely volatile <strong>in</strong> terms of property sell<strong>in</strong>g <strong>and</strong> buy<strong>in</strong>g.<br />

In this subsection we have presented only a few of <strong>the</strong> exist<strong>in</strong>g references related to<br />

<strong>the</strong> subject of real estate cycles, <strong>and</strong> as a future perspective for us as research – economists we<br />

aim to cont<strong>in</strong>ue <strong>the</strong> study that we have already began here, add<strong>in</strong>g more <strong>in</strong>formation towards<br />

it.<br />

4. CONCLUSIONS AND IMPLICATIONS<br />

In our conclusions <strong>and</strong> implications section we have tried to give an answer to three<br />

fundamental questions, as follows:<br />

(1) What is <strong>the</strong> summary of our ma<strong>in</strong> outcomes <strong>and</strong> <strong>in</strong> what way is our research<br />

important to <strong>the</strong> academic world?<br />

All <strong>in</strong> all, this whole study proves that <strong>the</strong> real estate marketplace has an enormous<br />

potential not only for <strong>the</strong> Romanian economy, but also worldwide, <strong>and</strong> this potential has to be<br />

exploited also <strong>in</strong> <strong>the</strong> academic research.<br />

It is our duty, as research – economists to state <strong>the</strong> importance of real estate research at<br />

all levels. Our study aims to reflect <strong>the</strong> <strong>the</strong>oretical aspects concern<strong>in</strong>g <strong>the</strong> real estate issues,<br />

<strong>and</strong> it consists <strong>in</strong>to a background approach that shows firstly, which are <strong>the</strong> ma<strong>in</strong> terms with<br />

which <strong>the</strong> real estate marketplace operate with, secondly, why is globalization <strong>in</strong>fluenc<strong>in</strong>g <strong>the</strong><br />

real estate marketplace <strong>and</strong> what <strong>in</strong>fluence does it trigger, thirdly, what are <strong>the</strong> differences<br />

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between <strong>the</strong> direct <strong>and</strong> <strong>in</strong>direct real estate both on short <strong>and</strong> on long term, <strong>and</strong> fourthly, what<br />

are <strong>the</strong> implications of real estate cycles towards supply, dem<strong>and</strong> <strong>and</strong> <strong>the</strong> pric<strong>in</strong>g system.<br />

(2) Which are <strong>the</strong> implications of such outcomes?<br />

The ma<strong>in</strong> outcomes are as follows: nowadays, real estate is considered a worldwide<br />

phenomenon; at present, <strong>the</strong>re are not enough data concern<strong>in</strong>g real estate research;<br />

globalization is a strong <strong>in</strong>fluenc<strong>in</strong>g factor that has not enough been studied as <strong>in</strong> terms of <strong>the</strong><br />

relationship towards real estate; <strong>the</strong>re are strong differences between direct <strong>and</strong> <strong>in</strong>direct real<br />

estate, both on short <strong>and</strong> long term, start<strong>in</strong>g from <strong>the</strong> idea of valuation, cont<strong>in</strong>u<strong>in</strong>g with <strong>the</strong><br />

aspect concern<strong>in</strong>g liquidity <strong>and</strong> end<strong>in</strong>g with <strong>the</strong> matters specific to <strong>the</strong> leverage; <strong>the</strong> problem<br />

of real estate cycles is still a problem that is be<strong>in</strong>g analyzed, ever s<strong>in</strong>ce <strong>the</strong> year 1930, when it<br />

was first discovered <strong>and</strong> <strong>the</strong>oretically stated.<br />

(3) What fur<strong>the</strong>r suggestions do we have for future researches?<br />

The ma<strong>in</strong> outcomes of our research, lead us <strong>in</strong> an absolute natural manner to <strong>the</strong> idea<br />

that <strong>the</strong>re are far more subjects for debate concern<strong>in</strong>g <strong>the</strong> real estate field. In our op<strong>in</strong><strong>in</strong>g,<br />

<strong>the</strong>re can be easily done a study on <strong>the</strong> Romanian real estate <strong>in</strong>dustry, maybe even <strong>in</strong><br />

comparison with o<strong>the</strong>r countries or <strong>the</strong> study of <strong>the</strong> real estate <strong>in</strong>dustry can cont<strong>in</strong>ue with<br />

more approaches at <strong>the</strong> managerial level, <strong>in</strong>sufficiently documented until now.<br />

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http://education.yahoo.com/reference/dictionary/?s=real+estate<br />

33. *** A Dictionary of Law, Ed. Elizabeth A. Mart<strong>in</strong> <strong>and</strong> Jonathan Law, Oxford<br />

University Press, 2009. http://www.oup.com/uk/isbn/9780199551248/, Oxford<br />

Reference Onl<strong>in</strong>e, Oxford University Press, June 2009. www.oxfordreference.com<br />

34. *** http://realestatepeak.<strong>in</strong>fo/<br />

35. *** http://www.cyclesresearch<strong>in</strong>stitute.org/cycles-research-economy/economykuznets.shtml<br />

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SWEETS CONSUMPTION IN ROMANIA AND THE IMPACT ON ROMANIANS<br />

MONTHLY BUDGET – THE PERSPECTIVE OF THE YEAR 2012<br />

ABSTRACT<br />

Popescu Veronica Adriana<br />

Academy of Economic Studies, Bucharest<br />

Popescu N. Gheorghe<br />

Academy of Economic Studies, Bucharest<br />

Popescu Crist<strong>in</strong>a Raluca<br />

University of Bucharest<br />

The research paper addresses ma<strong>in</strong>ly to academics <strong>and</strong> to researchers belong<strong>in</strong>g to<br />

<strong>the</strong> economic field, but not only to <strong>the</strong>se two categories.<br />

The aim of <strong>the</strong> study is to present, <strong>in</strong> a syn<strong>the</strong>tically manner, <strong>the</strong> <strong>in</strong>fluence factors on<br />

which sweet consumption is based on. In this matter, <strong>the</strong> paper starts with a short<br />

<strong>in</strong>troduction, <strong>in</strong> which we have presented <strong>the</strong> ma<strong>in</strong> reasons why we have chosen this<br />

particular subject, cont<strong>in</strong>ues with a literature review part <strong>in</strong> which we have stressed which<br />

are <strong>the</strong> ma<strong>in</strong> outcomes that we have considered as be<strong>in</strong>g relevant <strong>in</strong> this matter, presents <strong>in</strong> a<br />

research methodology part <strong>the</strong> fact that we have based our paper on <strong>the</strong> results that we have<br />

obta<strong>in</strong>ed by us<strong>in</strong>g our own data that we have ga<strong>the</strong>red ourselves by <strong>in</strong>terview<strong>in</strong>g a sample of<br />

forty - five Romanian <strong>in</strong>dividuals, specially chosen between <strong>the</strong> age of thirty <strong>and</strong> thirty five<br />

<strong>and</strong> that have no restrictions regard<strong>in</strong>g sweet consumption.<br />

The case study part of our paper is meant to reveal <strong>the</strong> economic connections that<br />

exist between factors such as: sweets consumption, <strong>in</strong>dividuals’ budget, <strong>in</strong>dividuals’<br />

preferences, <strong>in</strong>dividuals’ education, <strong>the</strong> general economic evolution of <strong>the</strong> society. The study<br />

is done on Romanian adult <strong>in</strong>dividuals, <strong>and</strong> is important for <strong>the</strong> academic <strong>and</strong> research world<br />

due to <strong>the</strong> fact that is shows <strong>the</strong> exist<strong>in</strong>g correlations between specific elements <strong>and</strong><br />

demonstrates <strong>the</strong> role of consumers behavior <strong>in</strong> his day to day preferences, focus<strong>in</strong>g on<br />

sweets consumption <strong>in</strong> <strong>the</strong> year 2012. Moreover, <strong>the</strong> purpose of our research academic<br />

<strong>in</strong>vestigation is to f<strong>in</strong>d out, on a small scale sample, which are <strong>the</strong> ma<strong>in</strong> factors that <strong>in</strong>fluence<br />

sweets consumption at <strong>in</strong>dividuals who are hav<strong>in</strong>g between 30 <strong>and</strong> 35 years old, <strong>in</strong> order to<br />

be able to predict <strong>the</strong> budget <strong>the</strong>y allocate per month <strong>in</strong> order to satisfy <strong>the</strong>ir need for sweets.<br />

Key words: consumption, budget, economic evolution, consumer behavior, consumer<br />

preferences<br />

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1. INTRODUCTION<br />

In <strong>the</strong> <strong>in</strong>troduction part we would like to emphasize four major aspects:<br />

(1) What matter does <strong>the</strong> paper cover?<br />

The paper covers <strong>the</strong> matter of sweets consumption <strong>in</strong> Romania, <strong>and</strong> <strong>in</strong>tends to show<br />

<strong>the</strong> exist<strong>in</strong>g correlations between consumers’ budget, behavior, tastes, <strong>and</strong> personal<br />

preferences on this particular subject.<br />

(2) Why is <strong>the</strong> studied matter important?<br />

The study matter is extremely important, for us, as research economists, due to <strong>the</strong> fact<br />

that we can better underst<strong>and</strong> <strong>the</strong> way <strong>in</strong> which adult <strong>in</strong>dividuals analyze <strong>the</strong>ir consumptions<br />

options <strong>and</strong> act accord<strong>in</strong>g a limited budget restriction <strong>and</strong> o<strong>the</strong>r types of factors as well.<br />

Moreover though, <strong>the</strong> paper addresses <strong>the</strong> academic <strong>and</strong> researchers world, but could also be<br />

of <strong>in</strong>terest for <strong>the</strong> general public, students, or o<strong>the</strong>r types of <strong>in</strong>stitutions.<br />

(3) How does <strong>the</strong> author <strong>in</strong>tend to answer to this matter?<br />

In order to answer to this matter, we have structured our paper, <strong>in</strong>to several sections,<br />

respectively:<br />

a) The literature review section presents <strong>the</strong> way <strong>in</strong> which us, as authors of <strong>the</strong> paper,<br />

have referred to specialized literature, compared aga<strong>in</strong>st <strong>the</strong> paper’s subject, emphasiz<strong>in</strong>g <strong>the</strong><br />

most important <strong>and</strong> relevant contributions on which we will ground our argumentation.<br />

b) The case study section refers to a study that we have done between <strong>the</strong> month<br />

January – March 2012, <strong>and</strong> with results analyzed <strong>and</strong> <strong>in</strong>terpreted <strong>in</strong> <strong>the</strong> month of April 2012.<br />

The sample subjects were forty – five Roma<strong>in</strong>s adult <strong>in</strong>dividuals, hav<strong>in</strong>g between 30 <strong>and</strong> 35<br />

years old, be<strong>in</strong>g f<strong>in</strong>ancially <strong>in</strong>dependent (by that underst<strong>and</strong><strong>in</strong>g that <strong>the</strong>y have <strong>the</strong>ir own<br />

salary <strong>and</strong> <strong>the</strong>y have constant place to work), not hav<strong>in</strong>g any health restrictions towards<br />

sweets consumption <strong>and</strong> also, additionally, lik<strong>in</strong>g <strong>and</strong> usually consum<strong>in</strong>g sweets products.<br />

c) The conclusions section, emphasis matters such as: (1) <strong>the</strong> ma<strong>in</strong> outcomes,<br />

presented <strong>in</strong> a syn<strong>the</strong>tically manner; (2) <strong>the</strong> implications of such outcomes; (3) suggestions<br />

for future researches.<br />

(4) What is <strong>the</strong> relation between <strong>the</strong> paper <strong>and</strong> <strong>the</strong> already existent specialized<br />

literature?<br />

Between <strong>the</strong> paper <strong>and</strong> <strong>the</strong> already existent specialized literature <strong>the</strong>re exists a very<br />

strong connection. There are numerous studies on this topic, respectively on sweets<br />

consumption <strong>and</strong> <strong>the</strong> correlation that exists to consumers’ budget, also on <strong>the</strong> sum of money<br />

that <strong>the</strong>y allocate for this type of activity, <strong>and</strong> moreover, <strong>the</strong>re are <strong>in</strong>terdiscipl<strong>in</strong>ary studies<br />

that make a correlation between economic, social <strong>and</strong> psychological factors (for example).<br />

But, even though this subject has been previously analyzed, we can strongly state <strong>the</strong> fact that<br />

<strong>the</strong>re was a need for such a study on <strong>the</strong> Romanian market place, due to its implications for us<br />

as economists but also as sweets consumers. Moreover, besides <strong>the</strong> academic <strong>and</strong> research<br />

analysis topics on sweets/sugar/chocolate consumption, we have discovered that this topic is<br />

preferred <strong>in</strong> scientific studies opened to public, economic, health, social <strong>and</strong> psychological<br />

newspapers <strong>and</strong> so on.<br />

2. LITERATURE REVIEW<br />

Our literature review section makes referrals to specialized literature, compared<br />

aga<strong>in</strong>st <strong>the</strong> paper’s topic, emphasiz<strong>in</strong>g <strong>the</strong> most important <strong>and</strong> relevant contributions on which<br />

we, as research economists, we ground our argumentation. Moreover, we have started our<br />

documentation by analyz<strong>in</strong>g papers belong<strong>in</strong>g to <strong><strong>in</strong>ternational</strong> journals recognized by <strong>the</strong><br />

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scientific community, specialized books <strong>and</strong> also, <strong>in</strong> addition, by master <strong>and</strong> doctoral <strong>the</strong>sis.<br />

Of great help we found also work<strong>in</strong>g papers on this topic or on closely related topics.<br />

(1) The idea to start this research study came to us after read<strong>in</strong>g an <strong>in</strong>terest<strong>in</strong>g medical study<br />

<strong>in</strong> <strong>the</strong> American Journal of Cl<strong>in</strong>ical Nutrition, <strong>in</strong> which <strong>the</strong> authors, Marie-Pierre St-Onge,<br />

Kathleen L Keller <strong>and</strong> Steven B Heymsfield showed <strong>the</strong> fact that change <strong>in</strong> childhood<br />

food consumption patterns, represents a cause of great concern <strong>in</strong> <strong>the</strong> light of <strong>in</strong>creas<strong>in</strong>g<br />

body weight. The authors have stated <strong>in</strong> <strong>the</strong>ir study (Marie-Pierre St-Onge, Kathleen L<br />

Keller <strong>and</strong> Steven B Heymsfield, 2003) that <strong>the</strong> food <strong>and</strong> home environments have<br />

changed tremendously <strong>in</strong> <strong>the</strong> last years, emphasiz<strong>in</strong>g <strong>the</strong> aspect that environmental<br />

<strong>in</strong>fluences that affect eat<strong>in</strong>g behaviors <strong>in</strong>clude <strong>the</strong> chang<strong>in</strong>g nature of <strong>the</strong> food supply;<br />

<strong>in</strong>creased reliance on foods consumed away from home; food advertis<strong>in</strong>g, market<strong>in</strong>g, <strong>and</strong><br />

promotion; <strong>and</strong> food prices. Fur<strong>the</strong>rmore, time limitations have become an important<br />

factor <strong>in</strong> determ<strong>in</strong><strong>in</strong>g <strong>the</strong> types of foods consumed. In addition, <strong>the</strong> food <strong>in</strong>dustry<br />

responded to <strong>the</strong>se new family issues by <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> numbers of convenience foods <strong>and</strong><br />

prepared meals available. In <strong>the</strong> section entitled “Changes <strong>in</strong> fast food consumption”, <strong>the</strong><br />

authors have shown that <strong>the</strong>re is a strong correlation between sweets consumption, health<br />

state of <strong>in</strong>dividuals, <strong>the</strong> possibility to ga<strong>in</strong> weight, environment <strong>and</strong> restrictions such as<br />

time limitation or budget (<strong>in</strong> this article <strong>the</strong> authors have provided several examples, one<br />

of <strong>the</strong>m referr<strong>in</strong>g to public expenditure on <strong>the</strong> daily package for children enrolled <strong>in</strong> <strong>the</strong><br />

school system, where, due to <strong>the</strong> fact that <strong>the</strong> budget has a limited extent, <strong>the</strong> food services<br />

were outsourced, <strong>and</strong> contributed <strong>in</strong> this manner to cont<strong>in</strong>ue to allow school systems to<br />

sell junk “foods” <strong>in</strong> schools). In this section, <strong>the</strong>y also referred at <strong>the</strong> general mean<strong>in</strong>g of<br />

<strong>the</strong> term “sweets”, which means, <strong>in</strong> <strong>the</strong>ir acceptation: <strong>the</strong> sweets food group consists of<br />

foods with added sugar <strong>and</strong> sugar-sweetened beverages, cereals, snacks, <strong>and</strong> desserts.<br />

(2) Ano<strong>the</strong>r <strong>in</strong>terest<strong>in</strong>g research paper belongs to authors I-M<strong>in</strong> Lee, Ralph S Paffenbarger Jr<br />

(1998) <strong>and</strong> is entitled “Life is sweet: c<strong>and</strong>y consumption <strong>and</strong> longevity”. The purpose of<br />

<strong>the</strong>ir study was to show that <strong>the</strong>re exists a connection between <strong>the</strong> consumption of c<strong>and</strong>y<br />

<strong>and</strong> <strong>the</strong> longevity of <strong>in</strong>dividuals tested. In <strong>the</strong> section entitled “Subjects, methods <strong>and</strong><br />

results part” <strong>the</strong> authors have stated that <strong>the</strong> subjects chosen for <strong>the</strong> analysis were from<br />

<strong>the</strong> Harvard alumni health study, an ongo<strong>in</strong>g study of men enter<strong>in</strong>g Harvard University as<br />

undergraduates between 1916 <strong>and</strong> 1950. The study was done on 7841 men, free of<br />

cardiovascular disease <strong>and</strong> cancer, who responded to a health survey <strong>in</strong> 1988 provid<strong>in</strong>g<br />

<strong>in</strong>formation on consumption of c<strong>and</strong>y, <strong>and</strong> <strong>the</strong> result of <strong>the</strong> study was that consumption of<br />

c<strong>and</strong>y was associated with greater longevity, <strong>and</strong> moreover, men who <strong>in</strong>dulged lived<br />

almost a year longer, up to age 95, than did absta<strong>in</strong>ers. In addition, <strong>the</strong> authors have stated<br />

that <strong>the</strong>y could not differentiate between consumption of sugar c<strong>and</strong>y <strong>and</strong> chocolate.<br />

(3) Fur<strong>the</strong>rmore, authors Katri Raikkonen, Anu-Katri<strong>in</strong>a Pesonen, Anna-Liisa Jarvenpaa,<br />

Timo E. Str<strong>and</strong>berg (2004) have shown <strong>in</strong>terest <strong>in</strong> this topic as well, as shown <strong>in</strong> <strong>the</strong>ir<br />

paper “Sweet babies: chocolate consumption dur<strong>in</strong>g pregnancy <strong>and</strong> <strong>in</strong>fant temperament at<br />

six months”. The authors started <strong>the</strong>ir research based on <strong>the</strong> fact that chocolate conta<strong>in</strong>s<br />

several biologically active components potentially hav<strong>in</strong>g behavioral <strong>and</strong> psychological<br />

consequences. The aim of <strong>the</strong> paper was to emphasize whe<strong>the</strong>r chocolate consumption <strong>and</strong><br />

stress experiences dur<strong>in</strong>g pregnancy predict mo<strong>the</strong>r-rated <strong>in</strong>fant temperament at 6 months.<br />

In terms of research methodology, prenatal frequency of chocolate consumption <strong>and</strong><br />

<strong>in</strong>tensity of psychological stress experience of <strong>the</strong> mo<strong>the</strong>rs, <strong>and</strong> temperament<br />

characteristics of <strong>the</strong> <strong>in</strong>fants 6 months postpartum were evaluated <strong>in</strong> 305 consecutive,<br />

healthy mo<strong>the</strong>r–<strong>in</strong>fant dyads. The results have shown that mo<strong>the</strong>rs who reported daily<br />

consumption of chocolate rated more positively <strong>the</strong> temperament of <strong>the</strong>ir <strong>in</strong>fants at 6<br />

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months. In addition, <strong>in</strong> terms of maternal prenatal stress predicted more negatively tuned<br />

rat<strong>in</strong>gs of <strong>the</strong> <strong>in</strong>fant temperament, particularly among those who reported never/seldom<br />

chocolate consumption. However, this effect was not observed among <strong>the</strong> mo<strong>the</strong>rs<br />

report<strong>in</strong>g weekly or daily chocolate consumption. The conclusion of <strong>the</strong> study was that<br />

chocolate consumption may have effects at multiple environmental <strong>and</strong> psychological<br />

levels.<br />

(4) The World Health Organization (WHO) <strong>in</strong> Europe published a Survey on Health<br />

Behaviour <strong>in</strong> School-aged Children (HSBC) <strong>in</strong> 2006, regard<strong>in</strong>g “Young People’s Health<br />

<strong>in</strong> Great Brita<strong>in</strong> <strong>and</strong> Irel<strong>and</strong>”. The section number 2, HEALTH BEHAVIOURS – A.<br />

Eat<strong>in</strong>g <strong>and</strong> Diet<strong>in</strong>g – SWEET CONSUMPTION is extremely relevant for us. Accord<strong>in</strong>g to<br />

<strong>the</strong> data ga<strong>the</strong>red <strong>and</strong> analyzed by <strong>the</strong> organization, a number of young people were asked<br />

how often <strong>the</strong>y eat sweets, accord<strong>in</strong>g to response options ranged from “never” to “more<br />

than once a day”. In terms of f<strong>in</strong>d<strong>in</strong>gs presented <strong>in</strong> <strong>the</strong> study, <strong>the</strong>re were presented only<br />

<strong>the</strong> percentages of young people who reported eat<strong>in</strong>g sweets at least daily. In terms of<br />

gender, <strong>the</strong>re was no significant difference <strong>in</strong> daily sweet consumption between boys<br />

(30.60%) <strong>and</strong> girls (30.70%), with <strong>the</strong> exception of 13-year-olds <strong>in</strong> Irel<strong>and</strong>, where girls<br />

were more likely than boys to report eat<strong>in</strong>g sweets daily. In terms of age, significantly<br />

fewer 11-year-olds (26.6%) reported daily sweet consumption compared with 13-yearolds<br />

(31.7%) <strong>and</strong> 15-year-olds (33.3%). In Irel<strong>and</strong> <strong>and</strong> Scotl<strong>and</strong>, 13- <strong>and</strong> 15-year-old girls<br />

<strong>and</strong> 15-year-old boys were more likely to report eat<strong>in</strong>g sweets daily, while <strong>in</strong> Engl<strong>and</strong> 15-<br />

year-old girls were more likely to do so. There were no significant age differences <strong>in</strong><br />

Wales.<br />

(5) Ano<strong>the</strong>r <strong>in</strong>terest<strong>in</strong>g research, which comb<strong>in</strong>es discipl<strong>in</strong>es such as <strong>economics</strong> with<br />

sociology <strong>and</strong> philology as well, is written by Tatiana Andreyeva, Michael W. Long, <strong>and</strong><br />

Kelly D. Brownell (2010). In <strong>the</strong> study “The Impact of Food Prices on Consumption: A<br />

Systematic Review of Research on <strong>the</strong> Price Elasticity of Dem<strong>and</strong> for Food”, <strong>the</strong> authors<br />

have stressed several aspects, such as <strong>the</strong> fact that both policymakers <strong>and</strong> researchers<br />

have to explore broad-based approaches to improv<strong>in</strong>g diets diet-related chronic diseases,<br />

due to <strong>the</strong> on ris<strong>in</strong>g diet-related chronicle disease; a possibility proposed by <strong>the</strong> authors<br />

<strong>in</strong> order to address <strong>the</strong> issue is to change <strong>the</strong> relative prices of selected foods through<br />

carefully designed tax or subsidy policies, due to <strong>the</strong> fact that <strong>the</strong>y believe that <strong>the</strong><br />

potential of price changes to improve food choices is evident from grow<strong>in</strong>g research on<br />

how relative food prices affect dietary quality <strong>and</strong> obesity, particularly among young<br />

people, lower <strong>in</strong>come populations, <strong>and</strong> those most at risk for obesity. In terms of sweets,<br />

which is <strong>in</strong> fact <strong>the</strong> topic of our research analysis, <strong>the</strong> authors were <strong>in</strong>terested <strong>in</strong> sugar -<br />

sweetened beverages, consider<strong>in</strong>g <strong>the</strong> fact that a possible larger scale approach is to<br />

change prices directly through tax<strong>in</strong>g products such as sugar-sweetened beverages or<br />

subsidiz<strong>in</strong>g healthier foods (e.g., a refund on <strong>the</strong> costs of fruits <strong>and</strong> vegetables to<br />

Supplemental Nutrition Assistance Program participants). The conclusions of <strong>the</strong> research<br />

study stated that economic shocks such as fall<strong>in</strong>g <strong>in</strong>come <strong>in</strong> a recession or dramatic<br />

<strong>in</strong>creases <strong>in</strong> energy or food prices can lead to changes <strong>in</strong> purchas<strong>in</strong>g behavior that are not<br />

necessarily predicted by elasticity estimates calculated with data collected under normal<br />

market conditions, <strong>and</strong>, moreover, it is important to underst<strong>and</strong> <strong>the</strong> effects of such<br />

economic circumstances on diet quality, particularly <strong>in</strong> low-<strong>in</strong>come groups.<br />

(6) In addition to <strong>the</strong> study mentioned above, Adam Drewnowski (2009) has emphasized <strong>in</strong><br />

his paper <strong>the</strong> fact that <strong>the</strong>re exists a high correlation <strong>and</strong>, <strong>in</strong> consequence, a very strong<br />

relationship between obesity, diets <strong>and</strong> social <strong>in</strong>equity, <strong>and</strong>, moreover, <strong>the</strong> economic<br />

environment highly <strong>in</strong>fluences <strong>in</strong>dividuals’ choices for food consumption. In his study<br />

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entitled “Obesity, diets, <strong>and</strong> social <strong>in</strong>equalities”, <strong>the</strong> authors regards obesity as an<br />

economic phenomenon, <strong>and</strong> he shows that (1) obesity <strong>and</strong> type two diabetes follow a<br />

socioeconomic gradient, <strong>and</strong> <strong>in</strong> this matter, highest rates are observed among groups with<br />

<strong>the</strong> lowest levels of education <strong>and</strong> <strong>in</strong>come <strong>and</strong> <strong>in</strong> <strong>the</strong> most deprived areas; (2) <strong>in</strong>equitable<br />

access to healthy foods is one mechanism by which socioeconomic factors <strong>in</strong>fluence <strong>the</strong><br />

diet <strong>and</strong> health of a population; (3) nutrient-rich foods <strong>and</strong> high-quality diets not only cost<br />

more but are consumed by more affluent groups. As a consequence, <strong>the</strong> author states that<br />

obesity is <strong>the</strong> toxic consequence of economic <strong>in</strong>security <strong>and</strong> a fail<strong>in</strong>g economic<br />

environment.<br />

Start<strong>in</strong>g from <strong>the</strong> articles that have greatly <strong>in</strong>fluenced our beliefs <strong>and</strong> economic, social<br />

<strong>and</strong> also philological perspective, we are go<strong>in</strong>g to present <strong>in</strong> <strong>the</strong> l<strong>in</strong>es bellow <strong>the</strong> research<br />

methodology that we have chosen for our case study on Romania, from <strong>the</strong> perspective of <strong>the</strong><br />

year 2012.<br />

3. RESEARCH METHODOLOGY<br />

The research study that we have done refers to a chosen sample of forty – five adult<br />

<strong>in</strong>dividuals <strong>and</strong> implicated, <strong>in</strong> terms of time period <strong>the</strong> month January, February <strong>and</strong> March of<br />

<strong>the</strong> year 2012. The results were centralized at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> month April <strong>and</strong> were<br />

<strong>in</strong>terpreted afterwards us<strong>in</strong>g both Excel <strong>and</strong> SPSS programs.<br />

In order to be able to have an appropriate type of data for be<strong>in</strong>g able to test <strong>the</strong> validity of our<br />

assumptions, we have used as form of <strong>in</strong>vestigation <strong>the</strong> <strong>in</strong>terview based on both structured<br />

<strong>and</strong> unstructured questions.<br />

The purpose of our research academic <strong>in</strong>vestigation was to f<strong>in</strong>d out, on a small scale<br />

sample, which <strong>the</strong> ma<strong>in</strong> factors that <strong>in</strong>fluence sweets consumption at <strong>in</strong>dividuals who are<br />

hav<strong>in</strong>g between 30 <strong>and</strong> 35 years old, <strong>in</strong> order to be able to predict <strong>the</strong> budget <strong>the</strong>y allocate per<br />

month <strong>in</strong> order to satisfy <strong>the</strong>ir need for sweets. Right from <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g <strong>the</strong> <strong>in</strong>dividuals that<br />

we have chosen for our data sample were <strong>in</strong>dividuals that have no health problems that<br />

impose <strong>the</strong>m to not consume sweets <strong>and</strong> also like sweets <strong>and</strong> do consume <strong>the</strong>m.<br />

The questioner had seven questions, <strong>and</strong> was structured <strong>in</strong> two parts that were able to<br />

complete each o<strong>the</strong>r. The first part of <strong>the</strong> questioner was designed especially so that <strong>the</strong><br />

<strong>in</strong>terviewees would be able to f<strong>in</strong>d out <strong>the</strong> purpose of our <strong>in</strong>vestigation, what we underst<strong>and</strong><br />

by consumptions <strong>and</strong> to what extent does our study refer to sweets products. Moreover, <strong>the</strong><br />

first part of our <strong>in</strong>vestigation provided us <strong>in</strong>formation on <strong>the</strong> person <strong>in</strong>terviewed that referred<br />

to <strong>the</strong>ir age, <strong>the</strong>ir f<strong>in</strong>ancial situation, <strong>the</strong> last school that <strong>the</strong>y graduated from. The second<br />

part of our questioner had <strong>the</strong> purpose to <strong>in</strong>vestigate <strong>the</strong> preferences of <strong>the</strong> <strong>in</strong>terviewees<br />

regard<strong>in</strong>g sweets consumption, referr<strong>in</strong>g to: <strong>the</strong> frequency of <strong>the</strong>ir desire to eat sweets; <strong>the</strong><br />

sum of money <strong>the</strong>y allocate per month <strong>in</strong> order to satisfy <strong>the</strong>ir need for sweets; which type of<br />

sweets do <strong>the</strong>y prefer; which are <strong>the</strong> ma<strong>in</strong> factors that <strong>in</strong>fluence <strong>the</strong>ir desire to consume<br />

sweets <strong>and</strong> which are <strong>the</strong> ma<strong>in</strong> factors that <strong>in</strong>fluence <strong>the</strong>ir consumption satisfaction.<br />

4. CASE STUDY: SWEETS CONSUMPTION IN ROMANIA AND THE<br />

IMPACT ON ROMANIANS MONTHLY BUDGET<br />

The research study that we have done refers to a chosen sample of forty – five adult<br />

<strong>in</strong>dividuals <strong>and</strong> implicated, <strong>in</strong> terms of time period <strong>the</strong> month January, February <strong>and</strong> March of<br />

<strong>the</strong> year 2012. The results were centralized at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> month April <strong>and</strong> were<br />

<strong>in</strong>terpreted afterwards us<strong>in</strong>g both Excel <strong>and</strong> SPSS programs.<br />

442


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

In order to be able to have an appropriate type of data for be<strong>in</strong>g able to test <strong>the</strong> validity of our<br />

assumptions, we have used as form of <strong>in</strong>vestigation <strong>the</strong> <strong>in</strong>terview based on both structured<br />

<strong>and</strong> unstructured questions.<br />

The purpose of our research academic <strong>in</strong>vestigation was to f<strong>in</strong>d out, on a small scale<br />

sample, which <strong>the</strong> ma<strong>in</strong> factors that <strong>in</strong>fluence sweets consumption at <strong>in</strong>dividuals who are<br />

hav<strong>in</strong>g between 30 <strong>and</strong> 35 years old, <strong>in</strong> order to be able to predict <strong>the</strong> budget <strong>the</strong>y allocate per<br />

month <strong>in</strong> order to satisfy <strong>the</strong>ir need for sweets. Right from <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g <strong>the</strong> <strong>in</strong>dividuals that<br />

we have chosen for our data sample were <strong>in</strong>dividuals that have no health problems that<br />

impose <strong>the</strong>m to not consume sweets <strong>and</strong> also like sweets <strong>and</strong> do consume <strong>the</strong>m.<br />

The questioner had seven questions, <strong>and</strong> was structured <strong>in</strong> two parts that were able to<br />

complete each o<strong>the</strong>r. The first part of <strong>the</strong> questioner was designed especially so that <strong>the</strong><br />

<strong>in</strong>terviewees would be able to f<strong>in</strong>d out <strong>the</strong> purpose of our <strong>in</strong>vestigation, what we underst<strong>and</strong><br />

by consumptions <strong>and</strong> to what extent does our study refer to sweets products. Moreover, <strong>the</strong><br />

first part of our <strong>in</strong>vestigation provided us <strong>in</strong>formation on <strong>the</strong> person <strong>in</strong>terviewed that referred<br />

to <strong>the</strong>ir age, <strong>the</strong>ir f<strong>in</strong>ancial situation, <strong>the</strong> last school that <strong>the</strong>y graduated from. The second<br />

part of our questioner had <strong>the</strong> purpose to <strong>in</strong>vestigate <strong>the</strong> preferences of <strong>the</strong> <strong>in</strong>terviewees<br />

regard<strong>in</strong>g sweets consumption, referr<strong>in</strong>g to: <strong>the</strong> frequency of <strong>the</strong>ir desire to eat sweets; <strong>the</strong><br />

sum of money <strong>the</strong>y allocate per month <strong>in</strong> order to satisfy <strong>the</strong>ir need for sweets; which type of<br />

sweets do <strong>the</strong>y prefer to eat, belong<strong>in</strong>g to Romanian br<strong>and</strong>s or foreigner br<strong>and</strong>s; which are<br />

<strong>the</strong> ma<strong>in</strong> factors that <strong>in</strong>fluence <strong>the</strong>ir desire to consume sweets <strong>and</strong> which are <strong>the</strong> ma<strong>in</strong> factors<br />

that <strong>in</strong>fluence <strong>the</strong>ir consumption satisfaction.<br />

The results of our <strong>in</strong>vestigation were tested afterwards for validity, <strong>in</strong> order to avoid<br />

potential sources of bias, <strong>and</strong> after <strong>the</strong> results were analyzed <strong>the</strong>y were presented <strong>in</strong> a<br />

syn<strong>the</strong>tically manner to <strong>the</strong> same subjects that we have <strong>in</strong>terviewed, <strong>in</strong> order to make sure that<br />

<strong>the</strong> answers that we have centralized are also <strong>the</strong> appropriate ones. Fur<strong>the</strong>rmore, dur<strong>in</strong>g <strong>the</strong><br />

<strong>in</strong>terview session, we made sure that each time <strong>the</strong>re were at least two of us present <strong>in</strong> <strong>the</strong><br />

same room with <strong>the</strong> <strong>in</strong>terviewees <strong>and</strong> after each <strong>in</strong>terviewed <strong>in</strong>dividual we have confronted<br />

our notes with each o<strong>the</strong>r.<br />

The results ga<strong>the</strong>red <strong>and</strong> centralized <strong>in</strong> <strong>the</strong> first section of our research case study are<br />

presented <strong>in</strong> Table no. 1: Correlation between net salary per month <strong>and</strong> age (%) on subjects<br />

<strong>in</strong>terviewed <strong>and</strong> <strong>in</strong> Figure no. 1: Correlation between <strong>the</strong> last school graduated <strong>and</strong> age (%)<br />

on subjects <strong>in</strong>terviewed. The first section <strong>in</strong>cluded a number of three questions, referr<strong>in</strong>g to<br />

subjects’ age, net salary per month (<strong>in</strong> Euros, with approximation) <strong>and</strong> <strong>the</strong> last school that<br />

<strong>the</strong>y have last f<strong>in</strong>ished.<br />

Out of <strong>the</strong> total of forty – five adult <strong>in</strong>dividuals <strong>in</strong>terviewed, twenty – five of <strong>the</strong>m<br />

were between 30 <strong>and</strong> 32 years old <strong>and</strong> twenty of <strong>the</strong>m were between 33 <strong>and</strong> 35 years old. In<br />

terms of net salary per month <strong>the</strong> aspects are presented <strong>in</strong> <strong>the</strong> table bellow, with reference to<br />

<strong>the</strong> subjects’ age category (see, <strong>in</strong> this matter, Table no. 1: Correlation between net salary per<br />

month <strong>and</strong> age (%) on subjects <strong>in</strong>terviewed).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Table no. 1: Correlation between net salary per month <strong>and</strong> age (%) on subjects<br />

<strong>in</strong>terviewed<br />

Net Salary per month Age (years old)<br />

(Euros) 30 - 32 33 - 35<br />

200 - 250 55% 45%<br />

250 - 300 35% 40%<br />

300 - 350 9% 12%<br />

more than 350 1% 3%<br />

Total: 45 <strong>in</strong>dividuals 25 20<br />

Source: <strong>the</strong> authors own data calculation<br />

Accord<strong>in</strong>g to <strong>the</strong> data presented <strong>in</strong> <strong>the</strong> table above, from <strong>the</strong> total of 25 <strong>in</strong>dividuals<br />

hav<strong>in</strong>g between 30 <strong>and</strong> 32 years old, 55% of <strong>the</strong>m earn between 200 <strong>and</strong> 250 Euros as a net<br />

salary per month, 35% of <strong>the</strong>m earn between 250 <strong>and</strong> 300 Euros as a net salary per month, 9%<br />

of <strong>the</strong>m earn between 300 <strong>and</strong> 350 Euros as a net salary per month, <strong>and</strong> only 1% of <strong>the</strong>m earn<br />

more than 350 Euros as a net salary per month. Fur<strong>the</strong>rmore, out of <strong>the</strong> 20 <strong>in</strong>dividuals hav<strong>in</strong>g<br />

between 33 <strong>and</strong> 35 years old, 45% of <strong>the</strong>m earn between 200 <strong>and</strong> 250 Euros as a net salary<br />

per month, 40% of <strong>the</strong>m earn between 250 <strong>and</strong> 300 Euros as a net salary per month, 12% of<br />

<strong>the</strong>m earn between 300 <strong>and</strong> 350 Euros as a net salary per month, <strong>and</strong> only 3% of <strong>the</strong>m earn<br />

more than 350 Euros as a net salary per month. A very important issue here is <strong>the</strong> fact that we<br />

presented to our subjects a very flexible area from which <strong>the</strong>y were able to choose with<br />

approximation <strong>the</strong> sum of money which <strong>the</strong>y ga<strong>in</strong> per month <strong>in</strong> order not to violate <strong>the</strong>ir right<br />

to confidentiality issues.<br />

From <strong>the</strong> figure bellow (see, <strong>in</strong> this matter, Figure no. 1: Correlation between <strong>the</strong> last<br />

school graduated <strong>and</strong> age (%) on subjects <strong>in</strong>terviewed) we can see <strong>the</strong> correlation that exists<br />

between <strong>the</strong> age of <strong>the</strong> subjects chosen to be <strong>in</strong>terviewed <strong>and</strong> <strong>the</strong> last school that <strong>the</strong>y have<br />

graduated from. In both cases, <strong>the</strong> most frequent form of school that <strong>the</strong> subjects have<br />

graduated from is <strong>the</strong> faculty, followed by master studies, high school studies <strong>and</strong> <strong>in</strong> very few<br />

cases doctoral studies.<br />

Figure no. 1: Correlation between <strong>the</strong> last school graduated <strong>and</strong> age (%) on subjects<br />

<strong>in</strong>terviewed<br />

Source: <strong>the</strong> authors own data calculation<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

The second part of our questioner refers to seven questions, some of <strong>the</strong>m structured<br />

<strong>and</strong> o<strong>the</strong>r unstructured questions, aim<strong>in</strong>g to f<strong>in</strong>d out subjects sweets consumption preferences.<br />

The first question belong<strong>in</strong>g to <strong>the</strong> second part of our questioner referred to <strong>the</strong> frequency of<br />

<strong>the</strong> need of sweets consumption (question no. 1: “How frequent do you experience <strong>the</strong> need to<br />

eat sweets?”), <strong>and</strong> due to this fact <strong>the</strong> subjects were asked to state wea<strong>the</strong>r <strong>the</strong>y feel <strong>the</strong> need<br />

to eat sweets: a) once a day; b) twice or more than twice a day; c) once a week; d) twice or<br />

more than twice a week; e) o<strong>the</strong>r answer (which should have been stated separately). The<br />

data ga<strong>the</strong>red from <strong>the</strong> <strong>in</strong>terviewed process were represented <strong>in</strong> <strong>the</strong> figure bellow (see, <strong>in</strong> this<br />

matter, Figure no. 2: The frequency of <strong>the</strong> need of sweets consumption (%) on subjects<br />

<strong>in</strong>terviewed, accord<strong>in</strong>g to age variation).<br />

Figure no. 2: The frequency of <strong>the</strong> need of sweets consumption (%) on subjects<br />

<strong>in</strong>terviewed, accord<strong>in</strong>g to age variation<br />

Source: <strong>the</strong> authors own data calculation<br />

From <strong>the</strong> data above we can clearly see that for <strong>in</strong>dividuals between 30 <strong>and</strong> 35 years<br />

old <strong>the</strong> desire of eat<strong>in</strong>g sweets appears <strong>in</strong> most cases twice or more than twice a week, <strong>and</strong> <strong>in</strong><br />

<strong>the</strong> case of <strong>in</strong>dividuals hav<strong>in</strong>g between 33 <strong>and</strong> 35 years old even more often than <strong>in</strong> <strong>the</strong> case<br />

of <strong>in</strong>dividuals hav<strong>in</strong>g between 30 <strong>and</strong> 32 years old, respectively 40%, <strong>in</strong> <strong>the</strong> first case,<br />

compared with 37%, <strong>in</strong> <strong>the</strong> second case. At a small difference, accord<strong>in</strong>g to <strong>the</strong> graphic above,<br />

stay <strong>the</strong> values of desire to eat sweets <strong>in</strong> <strong>the</strong> cases of consumers hav<strong>in</strong>g between 30 <strong>and</strong> 35<br />

years old, but when this feel<strong>in</strong>g appears one a week, respectively 34% <strong>in</strong> <strong>the</strong> case of hav<strong>in</strong>g<br />

between 33 <strong>and</strong> 35 years old, compared with 32% <strong>in</strong> <strong>the</strong> case of <strong>in</strong>dividuals hav<strong>in</strong>g between<br />

30 <strong>and</strong> 32 years old.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Table no. 2: Sum of money allocated per month for buy<strong>in</strong>g sweets (% out of <strong>the</strong> net<br />

salary)<br />

Sum of money allocated per<br />

month for buy<strong>in</strong>g sweets (%<br />

out of <strong>the</strong> net salary)<br />

30 - 32 33 - 35<br />

Net Salary per month<br />

(Euros)<br />

(years) (years)<br />

10% 12% 200 - 250<br />

11% 11% 250 - 300<br />

13% 14% 300 - 350<br />

15% 16% more than 350<br />

25 20 Total: 45 <strong>in</strong>dividuals<br />

Source: <strong>the</strong> authors own data calculation<br />

The second question belong<strong>in</strong>g to <strong>the</strong> second part of our questioner referred to <strong>the</strong> sum<br />

of money that <strong>the</strong> <strong>in</strong>terviewees usually spend per month on sweets consumption, with <strong>the</strong><br />

statement that we have transformed <strong>the</strong> sum of money spent by <strong>the</strong>m <strong>in</strong> percentages, f<strong>in</strong>d<strong>in</strong>g<br />

out <strong>in</strong> this manner which part of <strong>the</strong>ir salary <strong>the</strong>y usually spend per month on sweets. By<br />

analyz<strong>in</strong>g <strong>the</strong> data represented <strong>in</strong> <strong>the</strong> table above (see, <strong>in</strong> this matter, Table no. 2: Sum of<br />

money allocated per month for buy<strong>in</strong>g sweets (% out of <strong>the</strong> net salary)), we can see <strong>the</strong>re is a<br />

correlation between <strong>the</strong> net salary <strong>and</strong> <strong>the</strong> percentages <strong>in</strong>dividuals usually allocate per month<br />

on buy<strong>in</strong>g sweets. We could state that, <strong>in</strong> both age subgroups (<strong>in</strong>dividuals between 30 <strong>and</strong> 32<br />

years old <strong>and</strong> <strong>in</strong>dividuals between 33 <strong>and</strong> 35 years old), <strong>in</strong>dividuals tend to spend more on<br />

sweets if <strong>the</strong>ir net salary per month is bigger. For example, by analyz<strong>in</strong>g <strong>the</strong> sample collected<br />

by us, 30 – 32 years old <strong>in</strong>dividuals hav<strong>in</strong>g between 200 <strong>and</strong> 250 Euros per month, tend to<br />

spend around 10% of <strong>the</strong>ir net salary on buy<strong>in</strong>g sweets, while 30 – 32 years old <strong>in</strong>dividuals<br />

hav<strong>in</strong>g more than 350 Euros per month, tend to spend around 5% more than <strong>the</strong> 30 – 32 years<br />

old <strong>in</strong>dividuals hav<strong>in</strong>g between 200 <strong>and</strong> 250 Euros per month on buy<strong>in</strong>g sweets. Or, <strong>in</strong><br />

addition, for example, 33 – 35 years old <strong>in</strong>dividuals hav<strong>in</strong>g between 200 <strong>and</strong> 250 Euros per<br />

month, tend to spend around 12% of <strong>the</strong>ir net salary on buy<strong>in</strong>g sweets, while 30 – 32 years<br />

old <strong>in</strong>dividuals hav<strong>in</strong>g more than 350 Euros per month, tend to spend around 4% more than<br />

<strong>the</strong> 33 – 35 years old <strong>in</strong>dividuals hav<strong>in</strong>g between 200 <strong>and</strong> 250 Euros per month on buy<strong>in</strong>g<br />

sweets.<br />

The third question belong<strong>in</strong>g to <strong>the</strong> second part of our questioner referred to which<br />

type of sweets do <strong>the</strong>y prefer to eat, <strong>the</strong> ones belong<strong>in</strong>g to Romanian br<strong>and</strong>s or foreigner<br />

br<strong>and</strong>s. The data were syn<strong>the</strong>sized <strong>in</strong> <strong>the</strong> figure bellow, <strong>and</strong> consumers were fur<strong>the</strong>rmore<br />

asked to name <strong>the</strong>ir reasons (m<strong>in</strong>imum two) which <strong>the</strong>y consider relevant <strong>in</strong> choos<strong>in</strong>g a<br />

foreigner br<strong>and</strong> <strong>in</strong>stead of a Romanian br<strong>and</strong> <strong>in</strong> <strong>the</strong> matter of sweets tastes (not hav<strong>in</strong>g<br />

<strong>in</strong>cluded here <strong>the</strong> net salary aspects), only <strong>in</strong> case <strong>the</strong>y did so.<br />

446


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Figure no. 3: Romanian versus foreigner sweets br<strong>and</strong>s preferences (%) on subjects<br />

<strong>in</strong>terviewed, accord<strong>in</strong>g to net salary variation<br />

Source: <strong>the</strong> authors own data calculation<br />

In <strong>the</strong> figure above (see, <strong>in</strong> this matter, Figure no. 3: Romanian versus foreigner<br />

sweets br<strong>and</strong>s preferences (%) on subjects <strong>in</strong>terviewed, accord<strong>in</strong>g to net salary variation) we<br />

have shown <strong>the</strong> preferences between Romanian <strong>and</strong> foreigner sweets br<strong>and</strong>s, <strong>and</strong> we have<br />

compared this evolution with <strong>the</strong> net salary evolution of our 45 respondents. As a general<br />

conclusion, we have found out from <strong>the</strong> data ga<strong>the</strong>red <strong>and</strong> processed, that <strong>the</strong> more <strong>the</strong> net<br />

salary rises <strong>the</strong> more <strong>the</strong> consumers preferences tend to go from Romanian sweets br<strong>and</strong>s to<br />

foreigners sweets br<strong>and</strong>s. Moreover, we believe that <strong>the</strong>re is a strong correlation between <strong>the</strong><br />

net salary <strong>and</strong> <strong>the</strong> consumers’ preferences <strong>in</strong> terms of Romanian versus foreigner sweets<br />

br<strong>and</strong>s. Due to this fact, from <strong>the</strong> total <strong>in</strong>dividuals earn<strong>in</strong>g between 200 <strong>and</strong> 250 Euros per<br />

month <strong>in</strong> terms of net salary, 12% out of <strong>the</strong>m tend to consume Romanian sweets br<strong>and</strong>s <strong>and</strong><br />

only 6% foreigner sweets br<strong>and</strong>s, from <strong>the</strong> total <strong>in</strong>dividuals earn<strong>in</strong>g between 250 <strong>and</strong> 300<br />

Euros per month <strong>in</strong> terms of net salary, 8% out of <strong>the</strong>m tend to consume Romanian sweets<br />

br<strong>and</strong>s <strong>and</strong> 10% foreigner sweets br<strong>and</strong>s (we can see a turn <strong>in</strong> <strong>the</strong> situation, as compared with<br />

<strong>the</strong> previous one), from <strong>the</strong> total <strong>in</strong>dividuals earn<strong>in</strong>g between 300 <strong>and</strong> 350 Euros per month <strong>in</strong><br />

terms of net salary, 14% out of <strong>the</strong>m tend to consume Romanian sweets br<strong>and</strong>s <strong>and</strong> 16%<br />

foreigner sweets br<strong>and</strong>s, from <strong>the</strong> total <strong>in</strong>dividuals earn<strong>in</strong>g more than 350 Euros per month <strong>in</strong><br />

terms of net salary, 16% out of <strong>the</strong>m tend to consume Romanian sweets br<strong>and</strong>s <strong>and</strong> 18%<br />

foreigner sweets br<strong>and</strong>s. The difference exist<strong>in</strong>g <strong>in</strong> terms of net salary per month can be seen<br />

reflected <strong>in</strong> two percentages more at each of <strong>the</strong> last three levels of net salary.<br />

Consumers were fur<strong>the</strong>rmore asked to name <strong>the</strong>ir reasons (m<strong>in</strong>imum two) which <strong>the</strong>y<br />

consider relevant <strong>in</strong> choos<strong>in</strong>g a foreigner br<strong>and</strong> <strong>in</strong>stead of a Romanian br<strong>and</strong> <strong>in</strong> <strong>the</strong> matter of<br />

sweets tastes (not hav<strong>in</strong>g <strong>in</strong>cluded here <strong>the</strong> net salary aspects), only <strong>in</strong> case <strong>the</strong>y did so, <strong>and</strong><br />

we have also syn<strong>the</strong>sized <strong>the</strong>se data, by present<strong>in</strong>g <strong>the</strong> four more common answers that we<br />

got from our <strong>in</strong>terviewees: a) <strong>the</strong> general belief that by pay<strong>in</strong>g more for a foreigner sweets<br />

br<strong>and</strong> it means that <strong>in</strong> addition <strong>the</strong>y got better quality; b) <strong>the</strong> br<strong>and</strong> itself proved to be a key<br />

element <strong>in</strong> consumers decisions; c) a recent product that came on <strong>the</strong> market <strong>and</strong> <strong>the</strong>y did not<br />

tasted it before; d) highly advertised products <strong>in</strong> terms of sweets br<strong>and</strong>s.<br />

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The fourth question belong<strong>in</strong>g to <strong>the</strong> second part of our questioner referred to <strong>the</strong> ma<strong>in</strong><br />

factors that <strong>in</strong>fluence consumers’ desire to eat sweets. The respondents <strong>in</strong> our case study were<br />

asked to put <strong>in</strong> <strong>the</strong>ir order of preferences <strong>the</strong> factors bellow, <strong>and</strong> also were asked to br<strong>in</strong>g <strong>the</strong>ir<br />

contribution by <strong>in</strong>dicat<strong>in</strong>g us o<strong>the</strong>r factors that <strong>the</strong>y might consider relevant for <strong>the</strong>ir options<br />

<strong>in</strong> sweets consumption.<br />

The factors are presented bellow, as follows (see, <strong>in</strong> this matter, Table no. 3: Reasons<br />

for eat<strong>in</strong>g sweets):<br />

Table no. 3: Reasons for eat<strong>in</strong>g sweets<br />

a) <strong>the</strong> need for sugar<br />

b) <strong>the</strong> need for energy<br />

c) <strong>the</strong> need to improve disposition<br />

d) <strong>the</strong> desire to stimulate bra<strong>in</strong>waves<br />

e) <strong>the</strong> fact that <strong>the</strong>y are a good substitute form for cigarettes<br />

f) <strong>the</strong> ability to push stress levels down<br />

g) <strong>the</strong> ability to raise antioxidant levels <strong>in</strong> <strong>the</strong> blood<br />

h) <strong>the</strong> benefit that <strong>the</strong> taste buds feel<br />

i) <strong>the</strong> need to live a very reward<strong>in</strong>g experience<br />

j) <strong>the</strong> fact that <strong>the</strong>y got <strong>the</strong>m as a gift<br />

k) <strong>the</strong> fact that <strong>the</strong>y are a good substitute for food<br />

l) o<strong>the</strong>r factors<br />

Source: <strong>the</strong> authors own data calculation<br />

The respondents were able to rearrange <strong>the</strong> elements above accord<strong>in</strong>g to <strong>the</strong>ir own<br />

preferences, <strong>and</strong> due to this on <strong>the</strong> first place stay <strong>the</strong> need for sugar, on <strong>the</strong> second place<br />

stays <strong>the</strong> need to improve <strong>the</strong>ir disposition, on <strong>the</strong> third place stays <strong>the</strong> ability to push stress<br />

levels down, <strong>and</strong> on <strong>the</strong> fourth place is <strong>the</strong> benefit that <strong>the</strong> taste buds feel toge<strong>the</strong>r with <strong>the</strong><br />

need to live a very reward<strong>in</strong>g experience, <strong>and</strong> on <strong>the</strong> fifth place <strong>the</strong> need for energy can be<br />

found (see, <strong>in</strong> this matter, Figure no. 4: Reasons for eat<strong>in</strong>g sweets (%) on subjects<br />

<strong>in</strong>terviewed).<br />

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Figure no. 4: Reasons for eat<strong>in</strong>g sweets (%) on subjects <strong>in</strong>terviewed<br />

Legend: Series 1 – total of 45 respondents <strong>in</strong>terviewed<br />

Source: <strong>the</strong> authors own data calculation<br />

In terms of o<strong>the</strong>r factors, <strong>the</strong> respondents <strong>in</strong>dicated <strong>in</strong> most of <strong>the</strong> cases aspects such<br />

as: <strong>the</strong> fact that <strong>the</strong>y just saw an commercial or someone eat<strong>in</strong>g someth<strong>in</strong>g sweet; <strong>the</strong> fact that<br />

<strong>the</strong>y were attracted by <strong>the</strong> shape of <strong>the</strong> sweets <strong>the</strong>y saw; <strong>the</strong> fact that <strong>the</strong>y were curious to feel<br />

<strong>the</strong> taste that a sweet <strong>the</strong>y have just seen than would have.<br />

An extremely important aspect, <strong>in</strong> our perspective is represented by <strong>the</strong> factors that<br />

generally <strong>in</strong>fluence sweets consumption <strong>in</strong> Romania, fact that we have represented <strong>in</strong> <strong>the</strong><br />

figure bellow (see, <strong>in</strong> this matter, Figure no. 5: Factors that <strong>in</strong>fluence sweets consumption <strong>in</strong><br />

Romania).<br />

Figure no. 5: Factors that <strong>in</strong>fluence sweets consumption <strong>in</strong> Romania<br />

Source: <strong>the</strong> authors<br />

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By analyz<strong>in</strong>g our data sample <strong>and</strong> <strong>the</strong> <strong>in</strong>terview results generated <strong>in</strong> our case study,<br />

dur<strong>in</strong>g <strong>the</strong> time period January – March 2012, we can state that one of <strong>the</strong> most common<br />

situations <strong>in</strong> terms of sweets consumption <strong>in</strong>fluence factors are: <strong>the</strong> <strong>in</strong>dividuals’ budget; <strong>the</strong><br />

preferences <strong>and</strong> tastes of <strong>in</strong>dividuals; <strong>the</strong> general mood, respectively <strong>the</strong> <strong>in</strong>dividuals’<br />

disposition; <strong>the</strong> <strong>in</strong>dividuals’ health state; <strong>the</strong> age; <strong>the</strong> level of education; <strong>the</strong> level of<br />

knowledge; <strong>the</strong> <strong>in</strong>dividuals’ culture. In this category <strong>the</strong>re are o<strong>the</strong>r factors as well, such as<br />

<strong>the</strong> exist<strong>in</strong>g general trends at a particular moment, <strong>the</strong> season, <strong>the</strong> existence of a close<br />

celebration day (as tradition or o<strong>the</strong>r type of celebration) <strong>and</strong> so on.<br />

CONCLUSIONS AND IMPLICATIONS<br />

All <strong>in</strong> all, our conclusion section covers several topics, such as: (1) <strong>the</strong> ma<strong>in</strong> outcomes,<br />

presented <strong>in</strong> a syn<strong>the</strong>tically manner; (2) <strong>the</strong> implications of such outcomes; (3) suggestions<br />

for future researches.<br />

For <strong>the</strong> first part of our conclusions section, we are present<strong>in</strong>g <strong>the</strong> ma<strong>in</strong> outcomes of<br />

our research, as follows:<br />

a) The research paper topic shows <strong>the</strong> fact that we have a great <strong>in</strong>terest <strong>in</strong> to what extent<br />

sweets <strong>in</strong>fluence our budget <strong>and</strong> our behavior as consumers. We have decided to focus our<br />

study on Romanian consumers, <strong>and</strong> focused on a group of adult <strong>in</strong>dividuals hav<strong>in</strong>g<br />

between 30 <strong>and</strong> 35 years old, <strong>in</strong> order to be able to estimate <strong>the</strong>ir own spend<strong>in</strong>g <strong>and</strong> <strong>the</strong>ir<br />

own budget. In this matter, <strong>the</strong>re was a need for f<strong>in</strong>ancially <strong>in</strong>dependent adults, <strong>and</strong> that is<br />

<strong>the</strong> reason why we have chosen this age for our <strong>in</strong>terviewees. In addition, <strong>the</strong> sample that<br />

we have chosen for our case study is formed out of forty – five <strong>in</strong>dividuals that said <strong>the</strong>y<br />

have no health restrictions regard<strong>in</strong>g <strong>the</strong> sweets consumption; <strong>the</strong>y like sweets <strong>and</strong> <strong>the</strong>y<br />

are users of this food aliment.<br />

b) Accord<strong>in</strong>g to <strong>the</strong> data sample analysis, we have discovered that: <strong>the</strong> more an <strong>in</strong>dividual<br />

gets per month <strong>in</strong> terms of net salary, <strong>the</strong> more he will tend to spend also for sweets, as<br />

well; as a general trend <strong>in</strong> <strong>the</strong> <strong>in</strong>dividuals chosen for <strong>the</strong> case study shows that <strong>the</strong>y feel at<br />

least twice a week <strong>the</strong> need to consume someth<strong>in</strong>g sweet; an <strong>in</strong>terest<strong>in</strong>g outcome shows<br />

that <strong>the</strong> higher <strong>the</strong> net salary gets for <strong>the</strong> <strong>in</strong>dividuals <strong>the</strong> tastes <strong>in</strong> sweets go from<br />

Romanian sweets to foreigner sweets products. Consumers were fur<strong>the</strong>rmore asked to<br />

name <strong>the</strong>ir reasons (m<strong>in</strong>imum two) which <strong>the</strong>y consider relevant <strong>in</strong> choos<strong>in</strong>g a foreigner<br />

br<strong>and</strong> <strong>in</strong>stead of a Romanian br<strong>and</strong> <strong>in</strong> <strong>the</strong> matter of sweets tastes (not hav<strong>in</strong>g <strong>in</strong>cluded<br />

here <strong>the</strong> net salary aspects), only <strong>in</strong> case <strong>the</strong>y did so, <strong>and</strong> we have also syn<strong>the</strong>sized <strong>the</strong>se<br />

data, by present<strong>in</strong>g <strong>the</strong> four more common answers that we got from our <strong>in</strong>terviewees: a)<br />

<strong>the</strong> general belief that by pay<strong>in</strong>g more for a foreigner sweets br<strong>and</strong> it means that <strong>in</strong><br />

addition <strong>the</strong>y got better quality; b) <strong>the</strong> br<strong>and</strong> itself proved to be a key element <strong>in</strong><br />

consumers decisions; c) a recent product that came on <strong>the</strong> market <strong>and</strong> <strong>the</strong>y did not tasted it<br />

before; d) highly advertised products <strong>in</strong> terms of sweets br<strong>and</strong>s.<br />

c) The respondents <strong>in</strong> our case study were asked to put <strong>in</strong> <strong>the</strong>ir order of preferences <strong>the</strong><br />

factors bellow, <strong>and</strong> also were asked to br<strong>in</strong>g <strong>the</strong>ir contribution by <strong>in</strong>dicat<strong>in</strong>g us o<strong>the</strong>r<br />

factors that <strong>the</strong>y might consider relevant for <strong>the</strong>ir options <strong>in</strong> sweets consumption. The<br />

respondents were able to rearrange <strong>the</strong> elements above accord<strong>in</strong>g to <strong>the</strong>ir own preferences,<br />

<strong>and</strong> due to this on <strong>the</strong> first place stay <strong>the</strong> need for sugar, on <strong>the</strong> second place stays <strong>the</strong><br />

need to improve <strong>the</strong>ir disposition, on <strong>the</strong> third place stays <strong>the</strong> ability to push stress levels<br />

down, <strong>and</strong> on <strong>the</strong> fourth place is <strong>the</strong> benefit that <strong>the</strong> taste buds feel toge<strong>the</strong>r with <strong>the</strong> need<br />

to live a very reward<strong>in</strong>g experience, <strong>and</strong> on <strong>the</strong> fifth place <strong>the</strong> need for energy can be<br />

found. In addition, <strong>in</strong> terms of o<strong>the</strong>r factors, <strong>the</strong> respondents <strong>in</strong>dicated <strong>in</strong> most of <strong>the</strong> cases<br />

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aspects such as: <strong>the</strong> fact that <strong>the</strong>y just saw an commercial or someone eat<strong>in</strong>g someth<strong>in</strong>g<br />

sweet; <strong>the</strong> fact that <strong>the</strong>y were attracted by <strong>the</strong> shape of <strong>the</strong> sweets <strong>the</strong>y saw; <strong>the</strong> fact that<br />

<strong>the</strong>y were curious to feel <strong>the</strong> taste that a sweet <strong>the</strong>y have just seen than would have.<br />

In terms of <strong>the</strong> second part of our conclusions section, we are present<strong>in</strong>g <strong>the</strong><br />

implications our outcomes:<br />

a) Fur<strong>the</strong>rmore, we believe that <strong>the</strong>re is a very strong correlation between sweets<br />

consumption <strong>and</strong> factors such as <strong>the</strong> <strong>in</strong>dividuals’ budget; <strong>the</strong> preferences <strong>and</strong> tastes of<br />

<strong>in</strong>dividuals; <strong>the</strong> general mood, respectively <strong>the</strong> <strong>in</strong>dividuals’ disposition; <strong>the</strong> <strong>in</strong>dividuals’<br />

health state; <strong>the</strong> age; <strong>the</strong> level of education; <strong>the</strong> level of knowledge; <strong>the</strong> <strong>in</strong>dividuals’<br />

culture. In addition, <strong>the</strong>re are also o<strong>the</strong>r factors that might <strong>in</strong>fluence sweets consumption,<br />

by <strong>in</strong> a slightly smaller way than <strong>the</strong> previous one, respectively <strong>the</strong> exist<strong>in</strong>g general trends<br />

at a particular moment, <strong>the</strong> season, <strong>the</strong> existence of a close celebration day, <strong>and</strong> so on.<br />

b) Moreover, <strong>the</strong> society that we live <strong>in</strong> today tends to <strong>in</strong>fluence very easily consumers’<br />

decisions, <strong>and</strong> <strong>in</strong> this matter also <strong>the</strong> consumption of sweets. It is generally known that all<br />

forms of commercials, but ma<strong>in</strong>ly <strong>the</strong> ones that can be both visual <strong>and</strong> auditory, <strong>in</strong>fluence<br />

consumers’ decisions <strong>in</strong> sweets consumptions. Also, ano<strong>the</strong>r key factor can be regarded as<br />

strongly <strong>in</strong>fluenc<strong>in</strong>g consumers desire to eat sweets: sugar products at discounts.<br />

Additionally, <strong>in</strong> order to focus on <strong>the</strong> third part of <strong>the</strong> conclusions section, suggestions<br />

for future researches, we can state <strong>the</strong> follow<strong>in</strong>g aspects:<br />

a) Tak<strong>in</strong>g <strong>in</strong>to account <strong>the</strong> general economic trends today, <strong>and</strong> <strong>the</strong> fact that all <strong>the</strong> countries<br />

are strongly be<strong>in</strong>g <strong>in</strong>fluenced by <strong>the</strong> economic crisis, we would suggest, as a future<br />

research topic, a study <strong>in</strong> which consumers might be able to show <strong>in</strong> which manner (if any<br />

exist<strong>in</strong>g, of course), <strong>the</strong>ir sweets consumption per week / per month has dim<strong>in</strong>ished due to<br />

f<strong>in</strong>ancial issues;<br />

b) Moreover, we would consider also a generally <strong>in</strong>terest<strong>in</strong>g research topic, <strong>the</strong> manner <strong>in</strong><br />

which <strong>the</strong> consumption of sweets per month reflects itself <strong>in</strong> social health care spend<strong>in</strong>g.<br />

REFERENCES<br />

1. Tatiana Andreyeva, Michael W. Long, <strong>and</strong> Kelly D. Brownell (2010), The Impact of Food<br />

Prices on Consumption: A Systematic Review of Research on <strong>the</strong> Price Elasticity of<br />

Dem<strong>and</strong> for Food, American Journal of Public Health, February 2010, Vol. 100, No. 2,<br />

Government, Politics, <strong>and</strong> Law, Peer Reviewed<br />

2. Adam Drewnowski (2009), Obesity, diets, <strong>and</strong> social <strong>in</strong>equalities, Nutrition Reviews®<br />

Vol. 67(Suppl. 1):S36–S39, doi:10.1111/j.1753-4887.2009.00157.x, <strong>in</strong>ternet l<strong>in</strong>k:<br />

http://www.bvsde.paho.org/texcom/nutricion/diets.pdf<br />

3. I-M<strong>in</strong> Lee, Ralph S Paffenbarger Jr (1998), Life is sweet: c<strong>and</strong>y consumption <strong>and</strong><br />

longevity, BMJ VOLUME 317 19-26 DECEMBER 1998 www.bmj.com, <strong>in</strong>ternet l<strong>in</strong>k:<br />

http://www.bmj.com/content/317/7174/1683.short<br />

4. Marie-Pierre St-Onge, Kathleen L Keller <strong>and</strong> Steven B Heymsfield (2003), Changes <strong>in</strong><br />

childhood food consumption patterns: a cause for concern <strong>in</strong> light of <strong>in</strong>creas<strong>in</strong>g body<br />

weights, American Journal of Cl<strong>in</strong>ical Nutrition, Vol. 78, No. 6, 1068-1073, December<br />

2003, <strong>in</strong>ternet l<strong>in</strong>k: http://www.ajcn.org/content/78/6/1068.full<br />

5. Katri Raikkonen, Anu-Katri<strong>in</strong>a Pesonen, Anna-Liisa Jarvenpaa, Timo E. Str<strong>and</strong>berg<br />

(2004), Sweet babies: chocolate consumption dur<strong>in</strong>g pregnancy <strong>and</strong> <strong>in</strong>fant temperament<br />

at six months, Early Human Development 76 (2004) 139–145, <strong>in</strong>ternet l<strong>in</strong>k:<br />

www.elsevier.com/locate/earlhumdev<br />

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6. The World Health Organization (WHO) <strong>in</strong> Europe published a Survey on Health<br />

Behaviour <strong>in</strong> School-aged Children (HSBC) <strong>in</strong> 2006, regard<strong>in</strong>g “Young People’s Health<br />

<strong>in</strong> Great Brita<strong>in</strong> <strong>and</strong> Irel<strong>and</strong>”, <strong>in</strong>ternet l<strong>in</strong>k:<br />

http://www.hbsc.org/downloads/YoungPeoplesHealth_GB&Irel<strong>and</strong>.pdf<br />

7. Article: See-The-Amaz<strong>in</strong>g-Statistics-On-Sugar-Consumption-In-The-U-S (April, 2010),<br />

<strong>in</strong>ternet l<strong>in</strong>k: http://<strong>the</strong>vreel<strong>and</strong>cl<strong>in</strong>ic.wordpress.com/2010/04/21/see-<strong>the</strong>-amaz<strong>in</strong>gstatistics-on-sugar-consumption-<strong>in</strong>-<strong>the</strong>-u-s/<br />

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A STRATEGIC ANALYSIS OF THE ALBANIAN YOUTH EMPLOYMENT.<br />

Enida Pulaj (Brakaj);<br />

University of Vlora<br />

Amali Cipi ;<br />

University of Vlora<br />

ABSTRACT<br />

The youth <strong>in</strong> Albania represents <strong>the</strong> largest part of <strong>the</strong> capable work<strong>in</strong>g force.<br />

However, <strong>the</strong> ability <strong>and</strong> <strong>the</strong> strength to work do not constitute a guarantee f<strong>in</strong>d<strong>in</strong>g a suitable<br />

employment, due to limited work places. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> <strong>in</strong>ternal migration, <strong>the</strong><br />

<strong>in</strong>formal economy, <strong>the</strong> lack of <strong>the</strong> appropriate policies to promote <strong>the</strong> employment among<br />

young people <strong>and</strong> <strong>the</strong> <strong>in</strong>congruity between <strong>the</strong> education <strong>and</strong> <strong>the</strong> labour market create an<br />

unfavorable situation for <strong>the</strong> youth employment. Many of <strong>the</strong>m stay unemployed for a long<br />

time after <strong>the</strong> graduation while <strong>the</strong> o<strong>the</strong>rs rema<strong>in</strong>ed discouraged by los<strong>in</strong>g <strong>the</strong> hopes or<br />

choose to have a work unrelated with <strong>the</strong>ir profession. The number of young graduates is<br />

very high compared to <strong>the</strong> work places provided from labour market <strong>in</strong> Albania. This is a<br />

serious problem <strong>and</strong> <strong>the</strong> statistics show alarm<strong>in</strong>g figures about this phenomenon affect<strong>in</strong>g<br />

mostly young people without exclud<strong>in</strong>g those graduated.<br />

The high unemployment of youth means unused <strong>and</strong> miss<strong>in</strong>g opportunities because <strong>the</strong><br />

employment of young generation is also a wide challenge for cooperation <strong>in</strong>clud<strong>in</strong>g all social<br />

factors such as universities, bus<strong>in</strong>esses, <strong>in</strong>stitutions, donors <strong>and</strong> above all <strong>the</strong> government.<br />

The pr<strong>in</strong>cipal aim of this paper is to make an evaluation <strong>and</strong> to analyze <strong>the</strong> issues concern<strong>in</strong>g<br />

<strong>the</strong> problems of youth unemployment <strong>in</strong> Albania. An important role <strong>in</strong> this study has <strong>the</strong><br />

determ<strong>in</strong>ation of <strong>the</strong> factors which helps <strong>the</strong> development of this labour market force.<br />

The paper is structured <strong>in</strong> two parts:<br />

The evolution of <strong>the</strong> labour market <strong>in</strong> Albania <strong>and</strong> <strong>the</strong> analysis of youth unemployment.<br />

What does <strong>the</strong> labour market provides for <strong>the</strong>m?! The way how <strong>the</strong> youth employment can<br />

be developed.<br />

Accord<strong>in</strong>g <strong>the</strong> purpose of this work <strong>the</strong>re are follow<strong>in</strong>g <strong>the</strong> description <strong>and</strong><br />

comparative methods.<br />

Key words: youth, graduation, strategies, unemployment, employment policies.<br />

1. INTRODUCTION<br />

“The country`s future depends on its youth”<br />

The long <strong>and</strong> difficult period of transition which Albania passed dur<strong>in</strong>g <strong>the</strong> years ‘90,<br />

as well as o<strong>the</strong>r post communist countries <strong>in</strong> <strong>the</strong> region, it was accompanied by a series of<br />

economic, social <strong>and</strong> cultural changes. The statistics rank Albania as <strong>the</strong> country which st<strong>and</strong>s<br />

for <strong>the</strong> young population <strong>and</strong> high levels of unemployment for <strong>the</strong>m (World Bank Data 2010).<br />

The aspirations of young people for education <strong>and</strong> employment are one of <strong>the</strong> success factors<br />

towards <strong>the</strong> economic <strong>and</strong> social development of a country. The employment of young people<br />

plays an important role, not only from <strong>the</strong> st<strong>and</strong>po<strong>in</strong>t of <strong>the</strong> efficiency <strong>and</strong> productivity but as<br />

a vital <strong>and</strong> energy force <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> technological capacity <strong>and</strong> development. Youth<br />

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employment is a challenge for everyone because it promotes <strong>the</strong> cooperation of many factors<br />

such as government, private bus<strong>in</strong>esses, universities, state <strong>in</strong>stitutions <strong>and</strong> foreign <strong>in</strong>vestors.<br />

The creation of new work places <strong>and</strong> <strong>the</strong> youth employment are both <strong>the</strong> difficult challenges<br />

for Albanian economy. It requires a strong support from macroeconomic policies, stability<br />

<strong>and</strong> susta<strong>in</strong>able climate for private bus<strong>in</strong>ess development <strong>and</strong> successful education policies. It<br />

is noted that Albania is <strong>the</strong> country that is characterized by young population so it expected to<br />

have <strong>the</strong> advantage <strong>and</strong> <strong>the</strong> superiority <strong>in</strong> efficiency <strong>and</strong> productivity if it uses <strong>the</strong> right<br />

<strong>in</strong>centives for <strong>the</strong> youth employment.<br />

S<strong>in</strong>ce <strong>the</strong> first years of transition, governments faced <strong>the</strong> problem <strong>in</strong> carry<strong>in</strong>g out <strong>the</strong><br />

transition to market friendly schemes, whilst try<strong>in</strong>g to avoid <strong>the</strong> collapse of <strong>the</strong> old system,<br />

<strong>and</strong> ensur<strong>in</strong>g that <strong>the</strong> beneficiaries still ga<strong>in</strong>ed access to decent benefits (Cerami, 2005).<br />

Follow<strong>in</strong>g <strong>the</strong> changes <strong>and</strong> <strong>the</strong> transition of <strong>the</strong> year’s `90-`91, <strong>the</strong>re were taken a series of<br />

economic <strong>and</strong> social reforms. The liberalization of prices, <strong>the</strong> f<strong>in</strong>ancial market, <strong>the</strong> creation<br />

of a labour market <strong>and</strong> <strong>the</strong> privatization law were some of <strong>the</strong> radical changes that arose<br />

dur<strong>in</strong>g <strong>the</strong> transition period.<br />

However, dur<strong>in</strong>g this period were observed critical social problems such as poverty,<br />

unemployment, <strong>in</strong>security at <strong>the</strong> <strong>in</strong>dividual as well as at <strong>the</strong> communal level. These <strong>in</strong>itial<br />

conditions that were created made it very difficult to accept phenomena such as high<br />

unemployment <strong>and</strong> social polarization.<br />

The large <strong>in</strong>dustrialization scale, <strong>the</strong> absence of <strong>the</strong> market mechanisms, <strong>and</strong> <strong>the</strong> lack<br />

of <strong>the</strong> competition were typical characteristics of <strong>the</strong> Albanian market. The local economy<br />

until <strong>the</strong> last years of <strong>the</strong> transition was based on:<br />

The labour distribution <strong>in</strong> manufactur<strong>in</strong>g <strong>and</strong> <strong>in</strong> <strong>the</strong> heavy <strong>in</strong>dustry with outdated<br />

technology that was often unproductive.<br />

There existed a limited experience regard<strong>in</strong>g <strong>the</strong> way <strong>the</strong> free market <strong>and</strong> competition<br />

functioned.<br />

There was no free labour market.<br />

The change from a centralized economy to an open economy was difficult. Even<br />

Albania as one of post communist countries faced many problems. The unemployment as a<br />

macro-economic problem affects <strong>in</strong> <strong>the</strong> reduction of <strong>the</strong> liv<strong>in</strong>g st<strong>and</strong>ard <strong>and</strong> <strong>the</strong> psychological<br />

problems of <strong>in</strong>dividuals. The early years were characterized with an immediate growth of <strong>the</strong><br />

number of <strong>the</strong> unemployed as a result of <strong>the</strong> <strong>in</strong>terrupted activity of many economic,<br />

agricultural, <strong>and</strong> <strong>in</strong>dustrial companies.<br />

There was achieved <strong>the</strong> rapid privatization <strong>and</strong> market liberalization dur<strong>in</strong>g <strong>the</strong><br />

transition period which created an appropriate environment for <strong>the</strong> domestic <strong>and</strong> foreign<br />

<strong>in</strong>vestments <strong>and</strong> foreign. Labour market has changed completely dur<strong>in</strong>g this period. One such<br />

market did not exist before. This is because <strong>the</strong> state was <strong>the</strong> only buyer of labour <strong>and</strong> <strong>the</strong><br />

only regulator of <strong>the</strong> economy <strong>in</strong>clud<strong>in</strong>g also <strong>the</strong> labour market.<br />

The employment of young people rema<strong>in</strong>s one of <strong>the</strong> ma<strong>in</strong> problems nowadays. Many<br />

young people after graduat<strong>in</strong>g stay as job-seekers for a long time or work <strong>in</strong> different<br />

professions from which <strong>the</strong>y have studied. While, <strong>the</strong> labour market is little host for <strong>the</strong> young<br />

people with a low level of education.<br />

The youth <strong>in</strong>vestment is <strong>the</strong> future <strong>in</strong>vestment <strong>and</strong> <strong>the</strong> high youth unemployment<br />

means missed opportunities <strong>and</strong> underestimated values. The exclusion from <strong>the</strong> labour market<br />

that affects young people can have serious effects on economic <strong>and</strong> social terms. The young<br />

unemployed people are unable to contribute effectively to economic <strong>and</strong> social development<br />

of <strong>the</strong> country. Statistics <strong>in</strong>dicates a critical situation of youth employment. Their employment<br />

level is about 20% lower than <strong>the</strong> national rate of employment. About 43.3% of young<br />

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workers earn a salary, while <strong>the</strong> rate of all young people self-employed is 13% compared with<br />

about 34.5% for <strong>the</strong> adults(INSTAT 2010).<br />

O<strong>the</strong>r problems relat<strong>in</strong>g to <strong>the</strong> labour market <strong>and</strong> <strong>the</strong> youth employment are:<br />

- The low wages progression.<br />

- The <strong>in</strong>crease of nom<strong>in</strong>al wages but <strong>the</strong> decrease of real wages that <strong>the</strong> employees receive as<br />

a result of <strong>in</strong>flation.<br />

- The m<strong>in</strong>imum wage(Lemos, 2009) determ<strong>in</strong>ed from <strong>the</strong> government is less than <strong>the</strong><br />

m<strong>in</strong>imum liv<strong>in</strong>g st<strong>and</strong>ards (about 20.000 all or aproximately 140 euro).<br />

- High unemployment disparity by geographical regions. This disparity is highly concentrated<br />

<strong>in</strong> <strong>the</strong> nor<strong>the</strong>ast region as a consequence of <strong>the</strong> cont<strong>in</strong>ual lack of <strong>in</strong>vestment <strong>and</strong> <strong>in</strong> <strong>the</strong> central<br />

region due to <strong>the</strong> uncontrolled flux of population towards this area.<br />

2. CAUSES OF YOUTH UNEMPLOYMENT IN ALBANIA<br />

As Curta<strong>in</strong> says <strong>in</strong> his paper <strong>the</strong>re are several reasons or arguments why <strong>the</strong><br />

government <strong>and</strong> <strong>the</strong> society have to <strong>in</strong>vest <strong>in</strong> young people such as: giv<strong>in</strong>g young people <strong>the</strong>ir<br />

fair share of resources, look<strong>in</strong>g young people as vulnerable requir<strong>in</strong>g special attention ahead<br />

of o<strong>the</strong>r age groups, economic benefits of <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> young people <strong>and</strong> <strong>the</strong> economic returns<br />

from <strong>in</strong>vestment <strong>in</strong> specific types of youth programs, long-term benefits available which it is<br />

based on improv<strong>in</strong>g national security by lower<strong>in</strong>g <strong>the</strong> chances of young people engag<strong>in</strong>g <strong>in</strong><br />

violent crim<strong>in</strong>al activity (Curta<strong>in</strong>, R 2004). But, <strong>in</strong> Albania as o<strong>the</strong>r countries <strong>in</strong> transition, a<br />

complex mixture of <strong>in</strong>dividual, economic, demographic, cultural <strong>and</strong> political factors<br />

<strong>in</strong>fluence <strong>the</strong> success or failure of young people to f<strong>in</strong>d decent first-time employment.<br />

Some important causes are:<br />

A. INADEQUATE LABOUR MARKET CONDITIONS<br />

a. Lack<strong>in</strong>g match<strong>in</strong>g mechanism<br />

In many develop<strong>in</strong>g countries labour market <strong>in</strong>stitutions scarcely exist or <strong>the</strong>y are<br />

<strong>in</strong>effective. The <strong>in</strong>stitutions often suffer from a lack of human <strong>and</strong> f<strong>in</strong>ancial resources <strong>and</strong> <strong>the</strong><br />

exist<strong>in</strong>g staff do not possess <strong>the</strong> skills to effectively match <strong>the</strong> supply <strong>and</strong> dem<strong>and</strong> side (e.g.<br />

through labour market <strong>in</strong>formation systems or employment agencies). Also strong regulations<br />

<strong>and</strong> bureaucracy are obstacles to creat<strong>in</strong>g <strong>the</strong> <strong>in</strong>formation flow <strong>and</strong> transparency that is needed<br />

for a labour market to function smoothly.<br />

b. Labour protection laws<br />

Labour protection laws such as a m<strong>in</strong>imum wage or restrictions on dismissals may<br />

have un<strong>in</strong>tended negative consequences on youth employment. They have to be coupled with<br />

active labour market policies to br<strong>in</strong>g unemployed people, especially youth, <strong>in</strong>to <strong>the</strong> work<br />

force.<br />

c. Miss<strong>in</strong>g employment strategies<br />

Although most countries have recognized youth unemployment as a ma<strong>in</strong> problem for<br />

fur<strong>the</strong>r social, economic <strong>and</strong> political development, effective <strong>and</strong> coord<strong>in</strong>ated employment<br />

strategies at national <strong>and</strong> local level are often miss<strong>in</strong>g. Fur<strong>the</strong>rmore, <strong>in</strong> those countries where<br />

strategies exist <strong>the</strong>re is a lack of effective implementation, monitor<strong>in</strong>g <strong>and</strong> evaluation.<br />

The miss<strong>in</strong>g implementation of employment strategies <strong>and</strong> <strong>the</strong> lack of synergies between<br />

economic, labour market, education <strong>and</strong> social policies result <strong>in</strong> various <strong>in</strong>stitutional <strong>and</strong><br />

structural problems hamper young people’s access to <strong>the</strong> labour market. There are taken some<br />

employment <strong>in</strong>centive strategy, however, at present it is too early to assess <strong>the</strong> impact of <strong>the</strong>se<br />

policies.<br />

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B. DEFECTS IN THE EDUCATION AND TRAINING SYSTEM<br />

a. Lack of formal education <strong>and</strong> premature exit from school.<br />

In many countries, <strong>the</strong> poverty, <strong>the</strong> discrim<strong>in</strong>atory laws, <strong>the</strong> religion <strong>and</strong> social norms<br />

hamper <strong>the</strong> access of young people, especially girls, to education or force <strong>the</strong>m to leave<br />

school prematurely. Parents do not enroll <strong>the</strong>ir children due to <strong>in</strong>adequate school facilities,<br />

harassment by teachers <strong>and</strong> lack of stimulus, or just because <strong>the</strong>y need <strong>the</strong> additional <strong>in</strong>come<br />

from <strong>the</strong> children’s petty trade activities. Inadequate education impedes access to <strong>the</strong> formal<br />

labour market <strong>and</strong> perpetuates poverty, especially among youth from <strong>the</strong> poorer segments of<br />

<strong>the</strong> population. This refers to <strong>the</strong> nor<strong>the</strong>rn part of Albania which has a low economic <strong>and</strong><br />

social development.<br />

b. Lack of education.<br />

As a country which passed a long <strong>and</strong> difficult transition period, <strong>in</strong> Albania, it is <strong>the</strong><br />

obvious <strong>the</strong> fact of school drop out for economic reasons. Consequently, a large part of youth<br />

population consists on young people with 9 years of education <strong>and</strong> 62% of youth aged 18-24<br />

years did not complete secondary education or <strong>the</strong>y are not <strong>in</strong> education or tra<strong>in</strong><strong>in</strong>g process.<br />

So, <strong>the</strong>se young people do not have any k<strong>in</strong>d of tra<strong>in</strong><strong>in</strong>g <strong>and</strong> consequently <strong>the</strong>y face more<br />

problems <strong>in</strong> <strong>the</strong> labour market.<br />

c. The outdated curricula<br />

Curricula are often outdated <strong>and</strong> do not reflect <strong>the</strong> realities of <strong>the</strong> modern labour<br />

market <strong>and</strong> modern society. Fur<strong>the</strong>rmore, <strong>the</strong>re is a lack of cooperation between <strong>the</strong> education<br />

system, <strong>the</strong> private sector <strong>and</strong> youth social service providers. Thus, young people are<br />

<strong>in</strong>adequately <strong>in</strong>formed about <strong>the</strong> requirements <strong>and</strong> opportunities of <strong>the</strong> labour market <strong>and</strong> do<br />

not possess <strong>the</strong> necessary technical <strong>and</strong> social skills. The chances to ga<strong>in</strong> some work<br />

experience dur<strong>in</strong>g school time or through vocational tra<strong>in</strong><strong>in</strong>g (e.g. company <strong>in</strong>ternships or <strong>in</strong>house<br />

tra<strong>in</strong><strong>in</strong>g courses) are often non-existent.<br />

Ano<strong>the</strong>r problem is <strong>the</strong> tendency of labour market <strong>in</strong>creas<strong>in</strong>gly look<strong>in</strong>g for graduate<br />

people at <strong>in</strong>formatics fields <strong>and</strong> professionals <strong>in</strong> <strong>the</strong> technical sciences. However, it is not<br />

difficult to f<strong>in</strong>d graduates from <strong>the</strong> humanities <strong>and</strong> social sciences <strong>in</strong> <strong>the</strong> labour market.<br />

d. Lack of work experience<br />

Due to a lack of work experience <strong>and</strong> an <strong>in</strong>ability to compete with skilled <strong>and</strong><br />

experienced workers as a consequence of <strong>in</strong>adequate education, first-time job seekers tend to<br />

encounter more barriers to employment. Particularly <strong>in</strong> times of economic recession young<br />

people are likely to be dismissed before <strong>the</strong>ir adult colleagues, partly because <strong>the</strong> latter<br />

possess better negotiation power <strong>and</strong> more stable work contracts (last-<strong>in</strong>-first-out problem).<br />

Both aspects lead to <strong>the</strong> greater likelihood of young people enter<strong>in</strong>g <strong>in</strong>formal <strong>and</strong> precarious<br />

work<strong>in</strong>g relationships, particularly <strong>in</strong> transition <strong>and</strong> develop<strong>in</strong>g countries (temporary <strong>and</strong> parttime<br />

work, poorly paid, often high-risk jobs without <strong>in</strong>surance).<br />

The young graduates of <strong>the</strong> age of 20-24 years have more difficult to f<strong>in</strong>d a job<br />

because of <strong>the</strong> lack of experience which <strong>the</strong> market labour requires today. For <strong>the</strong> first quarter<br />

of 2010 <strong>the</strong> number of unemployed youth with bachelor education was 4575, 43,737<br />

unemployed people with secondary education, <strong>and</strong> 63.173 with 9-year education. (The<br />

national employment service 2010).<br />

e. Lack of access to credit <strong>and</strong> markets<br />

The new bus<strong>in</strong>ess <strong>in</strong>itiatives <strong>and</strong> entrepreneurship by young people are hampered by<br />

<strong>the</strong>ir limited access to credit <strong>and</strong> support networks. Many credit <strong>in</strong>stitutions refuse access to<br />

credit for young people, because <strong>the</strong>y cannot provide collateral. Fur<strong>the</strong>rmore, due to<br />

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<strong>in</strong>sufficient <strong>in</strong>formation <strong>and</strong> access to support networks young bus<strong>in</strong>ess people often have<br />

problems gett<strong>in</strong>g access to markets.<br />

f. Miss<strong>in</strong>g l<strong>in</strong>kages between <strong>the</strong> formal <strong>and</strong> <strong>in</strong>formal labour markets<br />

For many young people, especially disadvantaged or marg<strong>in</strong>alized youth, <strong>the</strong> <strong>in</strong>formal<br />

economy is <strong>the</strong> ma<strong>in</strong> entrance to <strong>the</strong> labour market. However, <strong>in</strong> many cases this <strong>in</strong>volves<br />

poor work<strong>in</strong>g conditions <strong>and</strong> <strong>the</strong> young people have no opportunities for fur<strong>the</strong>r development<br />

<strong>and</strong> tra<strong>in</strong><strong>in</strong>g. Therefore it is very difficult to advance from <strong>the</strong> <strong>in</strong>formal to <strong>the</strong> formal labour<br />

market.<br />

C. THE INFORMAL ECONOMY.<br />

There are different op<strong>in</strong>ions about <strong>the</strong> role <strong>and</strong> <strong>the</strong> size of <strong>the</strong> <strong>in</strong>formal sector. Some<br />

people th<strong>in</strong>k that <strong>the</strong> <strong>in</strong>formal sector serves as a lubricant for <strong>the</strong> market economy creat<strong>in</strong>g<br />

work places. But this sector has negative effects which serve as barriers for <strong>the</strong> economic<br />

development. The economic activity of <strong>the</strong> <strong>in</strong>formal sector coexists with <strong>the</strong> structured<br />

sectors, even <strong>in</strong> many cases it competes successfully. Sometimes, <strong>the</strong> <strong>in</strong>formal sector provides<br />

work places <strong>and</strong> <strong>the</strong> <strong>in</strong>comes for many people, <strong>in</strong>crease <strong>the</strong> purchas<strong>in</strong>g power, provide a<br />

short-term development <strong>and</strong> many people seek to ma<strong>in</strong>ta<strong>in</strong> this position. All <strong>the</strong> societies <strong>in</strong><br />

transition pass this labour market phenomenon but <strong>in</strong> certa<strong>in</strong> periods <strong>the</strong> relationship between<br />

<strong>the</strong> formal <strong>and</strong> <strong>the</strong> <strong>in</strong>formal economy change.<br />

In Albania, <strong>the</strong> construction sector has a high level of <strong>in</strong>formal labour market which<br />

reaches 20-25%, while <strong>the</strong> economic <strong>in</strong>formality reaches 7-9% (ILO 2009). Nowadays, this<br />

sector is one of <strong>the</strong> profitable <strong>and</strong> important sectors to <strong>the</strong> Albanian economy, about 7.5%<br />

level of growth. Accord<strong>in</strong>g <strong>the</strong> data of <strong>the</strong> <strong>in</strong>formal activity of <strong>the</strong> labour force, Albania ranks<br />

at 6th place compared with o<strong>the</strong>r countries.<br />

3. WHAT SHOULD BE DONE TO ALLEVIATE THIS SITUATION?<br />

Governments around <strong>the</strong> world are look<strong>in</strong>g for effective strategies to improve job<br />

prospects for young people. Above all, <strong>the</strong> youth employment strategies need <strong>the</strong> effective<br />

<strong>in</strong>volvement of young people; <strong>the</strong>y must participate <strong>in</strong> problem analysis <strong>and</strong> policy design as<br />

a condition for back<strong>in</strong>g <strong>the</strong> strategy. The identification of needs <strong>and</strong> an underst<strong>and</strong><strong>in</strong>g of <strong>the</strong><br />

specific situation of <strong>the</strong> youth be<strong>in</strong>g targeted <strong>and</strong> <strong>the</strong> local labour market are essential for <strong>the</strong><br />

development of any employment promotion strategy. A detailed local analysis should seek to<br />

determ<strong>in</strong>e youth employment problems, challenges <strong>and</strong> potential solutions.<br />

Strategies for prevent<strong>in</strong>g or fight<strong>in</strong>g youth unemployment have to consider <strong>the</strong> supply side<br />

(supply of employable young people) <strong>the</strong> dem<strong>and</strong> side (employers dem<strong>and</strong> for labour force)<br />

<strong>and</strong> approaches to match both sides to each o<strong>the</strong>r.<br />

The employment promotion programs were presented for <strong>the</strong> first time <strong>in</strong> Albania <strong>in</strong><br />

1999.<br />

The ma<strong>in</strong> goals to implement <strong>in</strong> <strong>the</strong>se programs are:<br />

Creat<strong>in</strong>g new work places <strong>and</strong> reduc<strong>in</strong>g <strong>the</strong> unemployment;<br />

Professional tra<strong>in</strong><strong>in</strong>g of unemployed job seekers, especially <strong>in</strong> those areas where is<br />

miss<strong>in</strong>g <strong>the</strong> tra<strong>in</strong><strong>in</strong>g capacity;<br />

Help<strong>in</strong>g <strong>the</strong> private companies to <strong>in</strong>crease <strong>the</strong>ir activities <strong>and</strong> make <strong>the</strong> best selection of<br />

<strong>the</strong> labour force;<br />

M<strong>in</strong>imization of black labour;<br />

Promot<strong>in</strong>g youth employment <strong>and</strong> specific groups of unemployed.<br />

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Invest <strong>in</strong> <strong>the</strong> quality of education <strong>and</strong> tra<strong>in</strong><strong>in</strong>g <strong>and</strong> improve its relevance to labour market<br />

needs. Education <strong>and</strong> tra<strong>in</strong><strong>in</strong>g programs equip young people with <strong>the</strong> skills required by <strong>the</strong><br />

labour market. Policy coherence <strong>and</strong> more effective coord<strong>in</strong>ation across education <strong>and</strong><br />

tra<strong>in</strong><strong>in</strong>g systems <strong>and</strong> labour market <strong>in</strong>stitutions should be pursued at all levels, <strong>in</strong>clud<strong>in</strong>g<br />

between government sectors as well as public employment services, private employment<br />

agencies <strong>and</strong> education <strong>and</strong> tra<strong>in</strong><strong>in</strong>g providers.<br />

Improve <strong>the</strong> quality of jobs <strong>and</strong> <strong>the</strong> competitiveness of enterprises with a view to<br />

<strong>in</strong>creas<strong>in</strong>g <strong>the</strong> number of jobs <strong>in</strong> productive sectors <strong>and</strong> ensur<strong>in</strong>g job quality for <strong>the</strong> many<br />

young people who are work<strong>in</strong>g <strong>in</strong> <strong>the</strong> <strong>in</strong>formal economy.<br />

The employment promotion programs are <strong>the</strong> only active state programs which act<br />

directly to <strong>the</strong> group of unemployed job seekers, to encourage <strong>the</strong>m to f<strong>in</strong>d jobs for a longterm.<br />

Really, <strong>the</strong>se programs affect <strong>the</strong> reduction of <strong>the</strong> number of registered unemployed <strong>and</strong><br />

what is more important its scope is to remove <strong>the</strong>m from <strong>the</strong> passive schemes of <strong>in</strong>come<br />

(payment of unemployment <strong>and</strong> economic aid).<br />

The professional practice is one of <strong>the</strong> strategies <strong>in</strong> <strong>the</strong> labour market. This program<br />

focuses <strong>the</strong> young people who have just graduated from <strong>the</strong>ir university or high school, both<br />

<strong>in</strong>side <strong>and</strong> outside <strong>the</strong> country, <strong>and</strong> are unemployed as a result of lack of work experience.<br />

For this reason <strong>the</strong>se young people will be <strong>in</strong>cluded <strong>in</strong> professional practices <strong>in</strong> private<br />

enterprises or public <strong>in</strong>stitutions. The Albanian youth will have <strong>the</strong> opportunity to get <strong>the</strong><br />

right experience to have a long term employment as well.<br />

Besides <strong>the</strong> professional practice program which is an important one <strong>in</strong> <strong>the</strong> labour<br />

market regard<strong>in</strong>g <strong>the</strong> promotion of youth employment, o<strong>the</strong>r aims are to be fulfilled are as<br />

follow<strong>in</strong>g:<br />

1. Ongo<strong>in</strong>g implementation of employment promotion programs where priority will be<br />

given to youth.<br />

2. Effective implementation of <strong>the</strong> counsel<strong>in</strong>g program for employment <strong>and</strong> occupation,<br />

<strong>in</strong>clud<strong>in</strong>g <strong>the</strong> counsel<strong>in</strong>g programs at schools, universities <strong>and</strong> employment office.<br />

3. It should be applied reduced tariffs for professional tra<strong>in</strong><strong>in</strong>g for specific groups of<br />

young people.<br />

CONCLUSIONS AND IMPLICATIONS<br />

There are large numbers of young people out of work <strong>in</strong> Albania <strong>and</strong> <strong>the</strong> numbers are<br />

ris<strong>in</strong>g <strong>in</strong> response to <strong>the</strong> chang<strong>in</strong>g economic conditions. The recession, so far, has affected<br />

young people unemployment rates more than any o<strong>the</strong>r age group.<br />

Help<strong>in</strong>g young people <strong>in</strong>to work is vital if we are avoid<strong>in</strong>g long last<strong>in</strong>g consequences<br />

for <strong>the</strong> young people <strong>the</strong>mselves <strong>and</strong> wider negative impacts on society <strong>and</strong> <strong>the</strong> economy.<br />

Young people can face many different barriers to enter<strong>in</strong>g employment, from a lack of work<br />

experience or transport to o<strong>the</strong>r disadvantages such as health problems or low qualifications.<br />

The recession is also <strong>in</strong>troduc<strong>in</strong>g additional barriers as <strong>the</strong> labour market becomes tighter <strong>and</strong><br />

<strong>the</strong> opportunities <strong>and</strong> dem<strong>and</strong> for labour reduce.<br />

The Government has <strong>in</strong>troduced a number of new policies to make sure that <strong>the</strong><br />

current generation of young people is not written off to long term unemployment.<br />

There are some programs that promote <strong>the</strong> youth employment:<br />

• Implementation of a labour market strategy <strong>in</strong> close cooperation with <strong>the</strong> private sector.<br />

This refers to <strong>the</strong> draft<strong>in</strong>g of jo<strong>in</strong>t plans to <strong>in</strong>crease employment by improv<strong>in</strong>g <strong>the</strong><br />

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performance of <strong>in</strong>stitutions <strong>and</strong> improv<strong>in</strong>g <strong>the</strong> bus<strong>in</strong>ess environment <strong>and</strong> separate bus<strong>in</strong>esses<br />

<strong>and</strong> rais<strong>in</strong>g funds to promote <strong>and</strong> encourage employment.<br />

• The skills development for people <strong>in</strong> <strong>the</strong> formal <strong>and</strong> <strong>in</strong>formal sector. The formal tra<strong>in</strong><strong>in</strong>g<br />

courses can teach <strong>the</strong> skills to help <strong>and</strong> to highlight <strong>the</strong>ir importance.<br />

However, <strong>the</strong> workplace, whe<strong>the</strong>r formal or <strong>in</strong>formal, is <strong>the</strong> best place to learn <strong>and</strong> improve<br />

core skills for work. All <strong>the</strong>se workers need to develop skills. Researches <strong>in</strong> <strong>the</strong> formal<br />

economy show that new workers use a range of strategies to develop <strong>the</strong>ir core skills for work<br />

<strong>and</strong> 'fit <strong>in</strong>' to <strong>the</strong> workplace.<br />

• Entrepreneurship education for young people.<br />

The universities must have <strong>the</strong>ir own <strong>in</strong>cubator for <strong>the</strong> Students' start-ups. The formation of<br />

an entrepreneurship culture can be done through a host of <strong>in</strong>terventions like <strong>the</strong> use of media,<br />

<strong>the</strong> creation of literature for <strong>in</strong>culcat<strong>in</strong>g entrepreneurial values, <strong>the</strong> documentation of cases,<br />

<strong>the</strong> success stories <strong>and</strong> behavioral exercises. Students (<strong>the</strong> young people) have done to proper<br />

<strong>and</strong> provided with adequate support. Besides <strong>the</strong> special entrepreneurship tra<strong>in</strong><strong>in</strong>g, <strong>the</strong><br />

<strong>in</strong>stitutions also need to <strong>in</strong>still certa<strong>in</strong> basic ideas <strong>in</strong> do<strong>in</strong>g bus<strong>in</strong>ess. The university students<br />

need to done rem<strong>in</strong>ded of <strong>the</strong> importance of this basic tra<strong>in</strong>.<br />

Some general rules to promote <strong>the</strong> l<strong>in</strong>kages<br />

• The improvement of job counsel<strong>in</strong>g, placement <strong>and</strong> <strong>in</strong>formation systems for young people,<br />

<strong>and</strong> monitor<strong>in</strong>g of <strong>the</strong>se <strong>in</strong>struments.<br />

• Empowerment of Youth Organizations to fight for prioritization of Youth Employment.<br />

Young people should make <strong>the</strong> best of <strong>the</strong>ir potential. Promot<strong>in</strong>g <strong>the</strong> potential of young<br />

people means <strong>the</strong> renewal of society <strong>and</strong> contribution to <strong>the</strong> country`s values <strong>and</strong> goals.<br />

• Monitor<strong>in</strong>g of labour st<strong>and</strong>ards.<br />

• Promotion of young entrepreneurs.<br />

• The creation of a favorable environment economic, especially for micro, small <strong>and</strong> mediumscale<br />

enterprises.<br />

•Sett<strong>in</strong>g up <strong>in</strong>centives graces for employers to young people.<br />

• Promotion of <strong>the</strong> public-private partnerships. Partnership <strong>and</strong> social dialogue are <strong>in</strong><br />

accordance with <strong>the</strong> pr<strong>in</strong>ciples of market economy, because <strong>in</strong>fluence <strong>in</strong> creat<strong>in</strong>g a productive<br />

environment for youth employment <strong>and</strong> <strong>in</strong>vestments made for <strong>the</strong>m.<br />

REFERENCES<br />

1. Albanian Statistics Institute, (INSTAT), Statistics of year 2005-2010<br />

2. Alfio Cerami, “Social Policy <strong>in</strong> Central <strong>and</strong> Eastern Europe. The Emergence of a New<br />

European Model of Solidarity?”(paper presented at <strong>the</strong> Third Annual ESPAnet<br />

Conference “Mak<strong>in</strong>g Social Policy <strong>in</strong> <strong>the</strong> Post<strong>in</strong>dustrial Age”, 22-24 September 2005).<br />

3. Krist<strong>in</strong>a F. Becker, “Fact F<strong>in</strong>d<strong>in</strong>g Study: The Informal Economy”, Swedish International<br />

Development Agency. March 2004<br />

4. ILO (International Labour Office) (2002a). Decent Work <strong>and</strong> <strong>the</strong> Informal Economy.<br />

Geneva: International Labour Office.<br />

5. International Labour Organization (ILO), 1972. Employment, Incomes <strong>and</strong> Equality: A<br />

Strategy for Increas<strong>in</strong>g Productive employment.<br />

6. INSTAT. Labour market <strong>in</strong> Albania. (INSTAT Report 2009)<br />

7. Richard Curta<strong>in</strong>, “The Case for Invest<strong>in</strong>g <strong>in</strong> Young People as part of a National Poverty<br />

Reduction Strategy'”, Paper commissioned by <strong>the</strong> United Nations Population Fund, New<br />

York, released at <strong>the</strong> Technical Meet<strong>in</strong>g on Promot<strong>in</strong>g Sexual <strong>and</strong> Reproductive Health<br />

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<strong>and</strong> Reproductive Rights: Reduc<strong>in</strong>g Poverty <strong>and</strong> Achiev<strong>in</strong>g <strong>the</strong> MDGs, Stockholm,<br />

October 2004<br />

http://www.curta<strong>in</strong>consult<strong>in</strong>g.net.au/download_controlled/Youth%20&%20Development/Invest<strong>in</strong>g<strong>in</strong>YoungP<br />

eopleCurta<strong>in</strong>14Oct04.pdf<br />

8. Sara Lemos, "M<strong>in</strong>imum wage effects <strong>in</strong> a develop<strong>in</strong>g country," Elsevier, Labour<br />

<strong>economics</strong> journal, Vol. 16(2), p. 224-237, April 2009.<br />

9. Private sector <strong>and</strong> labour market development <strong>in</strong> Albania: Formal versus <strong>in</strong>formal. April<br />

2004<br />

10. Promot<strong>in</strong>g employment recovery while meet<strong>in</strong>g fiscal goals. International Institute for<br />

Labour Studies, Geneva.<br />

11. The Bank of Albania. Tirana 2007, The Albanian economy, achievements <strong>and</strong> challenges.<br />

12. The labour code of <strong>the</strong> Albanian Republic<br />

13. World Bank Data 2010. Retrieved onl<strong>in</strong>e<br />

http://www.trad<strong>in</strong>g<strong>economics</strong>.com/albania/age-dependency-ratio-young-percent-ofwork<strong>in</strong>g-age-population-wb-data.html<br />

14. World Trade Organization (WTO) ‐International Labour Organization (ILO). 2009.<br />

Globalization <strong>and</strong> <strong>in</strong>formal jobs <strong>in</strong> develop<strong>in</strong>g countries. Geneva<br />

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A CASE STUDY ON THE ORGANIZATIONAL CLIMATE AND STAFF<br />

MOTIVATION IN AN OPERATIONAL STRUCTURE OF THE POLICE<br />

Purda-Nicoară (Netotea-Suciu) Valeria-Liliana-Amelia;<br />

Academy of Economic Studies of Bucharest;<br />

Manolescu Aurel;<br />

Academy of Economic Studies of Bucharest;<br />

Dorobanţu Maria-Roxana;<br />

Constant<strong>in</strong> Brancoveanu University of Râmnicu-Vâlcea<br />

Lungeanu Emil;<br />

Academy of Economic Studies of Bucharest<br />

ABSTRACT<br />

This paper presents <strong>the</strong> results of a study conducted <strong>in</strong> 2012 <strong>in</strong> <strong>the</strong> Fraud Investigation<br />

Service (FIS) of <strong>the</strong> Police Inspectorate of Tulcea, with <strong>the</strong> purpose to provide <strong>in</strong>formation on<br />

aspects that can <strong>in</strong>fluence <strong>the</strong> work performance of employees of <strong>the</strong> operational structure.<br />

Key words: FIS, staff motivation, workload, difficulties <strong>in</strong> <strong>the</strong> activitty<br />

1. INTRODUCTION<br />

The aim of <strong>the</strong> research is to statistically present <strong>the</strong> way <strong>in</strong> which some aspects of <strong>the</strong><br />

professional activity are perceived by <strong>the</strong> police officers <strong>in</strong> <strong>the</strong> <strong>in</strong>vestigated structure, to f<strong>in</strong>d<br />

new ways to <strong>in</strong>crease <strong>the</strong> degree of motivation of <strong>the</strong>se workers <strong>and</strong> to make<br />

recommendations for improvement of <strong>the</strong> identified faults, so as to <strong>in</strong>crease <strong>the</strong> degree of<br />

achievement of <strong>the</strong> <strong>in</strong>stitution objectives.<br />

The objectives of this study are:<br />

• to know <strong>the</strong> op<strong>in</strong>ion of <strong>the</strong> surveyed population on <strong>the</strong> factors of motivation;<br />

• to identify <strong>the</strong> attitudes of <strong>the</strong> police officers with regard to <strong>the</strong> exist<strong>in</strong>g motivational<br />

system;<br />

• to outl<strong>in</strong>e <strong>the</strong> specific aspects of <strong>the</strong> work environment;<br />

• to ga<strong>the</strong>r knowledge of <strong>the</strong> type of management <strong>and</strong> <strong>the</strong> work style of <strong>the</strong> management<br />

team;<br />

• to ga<strong>the</strong>r knowledge of <strong>the</strong> relationship types exist<strong>in</strong>g <strong>in</strong> <strong>the</strong> operational structure<br />

<strong>in</strong>vestigated;<br />

• to assess <strong>the</strong> level of stress <strong>and</strong> psychological comfort faced by <strong>the</strong> officers <strong>in</strong> <strong>the</strong>ir<br />

specific activities;<br />

• to identify <strong>the</strong> ma<strong>in</strong> problems faced while perform<strong>in</strong>g <strong>the</strong>ir tasks;<br />

• to assess <strong>the</strong> degree of satisfaction felt <strong>in</strong> <strong>the</strong>ir work;<br />

• to determ<strong>in</strong>e <strong>the</strong> expectations of FIS police officers from <strong>the</strong>ir work;<br />

• to identify <strong>the</strong> determ<strong>in</strong>ants of <strong>the</strong> activity carried out by <strong>the</strong> team;<br />

• to identify ways to correct deficiencies found.<br />

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2. AN EVALUATION OF THE ORGANIZATIONAL CLIMATE AND STAFF<br />

MOTIVATION IN AN OPERATIONAL STRUCTURE OF THE POLICE<br />

The researched community is represented by <strong>the</strong> team of policemen from <strong>the</strong> FIS<br />

Tulcea, which, on 29.02.2012, had a total number of 22 positions, out of which one belonged<br />

to <strong>the</strong> chief of service, one was a vacant position, <strong>and</strong> <strong>the</strong> rema<strong>in</strong><strong>in</strong>g functions (20) were<br />

occupied by 17 police officers (two of whom had head office functions) <strong>and</strong> 3 guards.<br />

The research unit <strong>and</strong> <strong>the</strong> survey unit co<strong>in</strong>cide, be<strong>in</strong>g represented by civil servants<br />

with special status (guards or police officers), employees of <strong>the</strong> FIS.<br />

The study was conducted between 01-14.03.2012, through questionnaires adm<strong>in</strong>istered by a<br />

s<strong>in</strong>gle operator, <strong>in</strong>terview<strong>in</strong>g for 2 hours / day, <strong>the</strong> time necessary to complete a questionnaire<br />

be<strong>in</strong>g approximately 30 m<strong>in</strong>utes.<br />

Sample size. For <strong>the</strong> <strong>in</strong>vestigated sample to be representative of <strong>the</strong> general<br />

community, a marg<strong>in</strong> of error was considered of ± 3% <strong>and</strong> a probability of 97% results<br />

guarantee. The value of <strong>the</strong> t coefficient correspond<strong>in</strong>g to <strong>the</strong> probability above mentioned<br />

(which is found <strong>in</strong> statistical tables cover<strong>in</strong>g <strong>the</strong> probabilities underly<strong>in</strong>g <strong>the</strong> coefficient of t<br />

from 0 to 3.09) is 2.17 (Cătoiu Iacob et al., 2009, p 719).<br />

The research sample size was determ<strong>in</strong>ed us<strong>in</strong>g statistical tables prepared by Morgan<br />

<strong>and</strong> Krejcie, which <strong>in</strong>vestigated <strong>the</strong> relationship between <strong>the</strong> community size <strong>and</strong> <strong>the</strong> sample<br />

size, <strong>and</strong> which mentioned that <strong>the</strong> sample correspond<strong>in</strong>g to a sample base of 20 units<br />

comprises 19 units of observation. Under <strong>the</strong>se circumstances, we believe that <strong>the</strong>re is no<br />

question of establish<strong>in</strong>g a method of sampl<strong>in</strong>g to identify survey units because, for a correct<br />

characterization of <strong>the</strong> issues <strong>in</strong>vestigated, it is necessary that <strong>the</strong> sample units to meet 19 out<br />

of 20 units comprised <strong>in</strong> <strong>the</strong> community survey (Cătoiu Iacob et al., 2009, pp. 498-499).<br />

Prior to conduct<strong>in</strong>g <strong>the</strong> actual research a pilot survey was conducted on a m<strong>in</strong>i<br />

sample extracted from <strong>the</strong> established sample, which was to test <strong>the</strong> questionnaire <strong>and</strong> its<br />

application by <strong>the</strong> operator. On this occasion, it was found that <strong>the</strong> time alloted to <strong>the</strong> survey<br />

is sufficient, s<strong>in</strong>ce <strong>the</strong> time it takes <strong>the</strong> person <strong>in</strong>terviewed to answer <strong>the</strong> questions is about 30<br />

m<strong>in</strong>utes. Also, <strong>the</strong>re was an active participation of <strong>the</strong> subjects <strong>in</strong> conduct<strong>in</strong>g <strong>the</strong> research, as<br />

<strong>the</strong>y declared <strong>the</strong>y were will<strong>in</strong>g to answer <strong>the</strong> survey questions honestly. Follow<strong>in</strong>g <strong>the</strong> pilot<br />

survey conducted, it was found that it is necessary to improve <strong>the</strong> quality of <strong>the</strong> questionnaire,<br />

which is why some questions were rephrased, while <strong>in</strong> o<strong>the</strong>rs, <strong>the</strong> multiple choice answer was<br />

used.<br />

Data collection. The questionnaire used to collect <strong>in</strong>formation for <strong>the</strong> study presented<br />

below conta<strong>in</strong>s 22 closed, open <strong>and</strong> mixed questions, divided <strong>in</strong>to two sections: personal<br />

<strong>in</strong>formation of <strong>the</strong> respondent, <strong>and</strong> questions on <strong>the</strong> topic. A total of 20 questionnaires were<br />

distributed, all of which were completed <strong>and</strong> returned. Of <strong>the</strong> total questionnaires, 19 were<br />

declared valid, one was canceled due to <strong>the</strong> presence of errors which could not be corrected.<br />

After ga<strong>the</strong>r<strong>in</strong>g <strong>the</strong> <strong>in</strong>formation, a very important role goes to its systematic tabulation us<strong>in</strong>g<br />

different variables. Also, special attention needs to be paid to statistical analysis of <strong>the</strong><br />

percentages from <strong>the</strong> tables, as first summary <strong>in</strong>formation.<br />

The results of data process<strong>in</strong>g <strong>and</strong> tabulation of all characteristics <strong>and</strong> <strong>the</strong> percentage<br />

calculations are syn<strong>the</strong>tically presented <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g part.<br />

The results of <strong>the</strong> survey. Summaries of <strong>in</strong>formation presented below were obta<strong>in</strong>ed<br />

us<strong>in</strong>g <strong>the</strong> follow<strong>in</strong>g questions <strong>in</strong> <strong>the</strong> questionnaire:<br />

1. What is <strong>the</strong> age category you belong to?<br />

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Table no. Answers to <strong>the</strong> question "What is <strong>the</strong> age category you belong to?"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 18 to 23 years 1 5,26%<br />

2 23 to 30 years 1 5,26%<br />

3 30 to 35 years 3 15,79%<br />

4 35 to 40 years 6 31,58%<br />

5 40 to 45 years 7 36,84%<br />

6 over 45 years 1 5,26%<br />

Total 19 100,00%<br />

36.84%<br />

31.58%<br />

5.26%<br />

10,53%<br />

18 to 23 years<br />

23 to 30 years<br />

30 to 35 years<br />

35 to 40 years<br />

40 to 45 years<br />

over 45 years<br />

Figure 1: Distribution of respondents by age<br />

The analysis of cont<strong>in</strong>gency table associated with this question provides <strong>the</strong> conclusion that<br />

<strong>the</strong> largest part of FIS staff are police officers aged 40-45 years (36.84%), 35-40 years<br />

(31.58%) <strong>and</strong> 30 - 35 years (15.79%).<br />

2. Have you attended an educational <strong>in</strong>stitution belong<strong>in</strong>h to The M<strong>in</strong>istry of Adm<strong>in</strong>istration<br />

<strong>and</strong> Interior (MAI)?<br />

Table no. 2: Answers to <strong>the</strong> question "Have you attended an educational <strong>in</strong>stitution<br />

belong<strong>in</strong>g to MAI?"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 yes 12 63,16%<br />

2 no 7 36,84%<br />

Total 19 100.00%<br />

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63.16%<br />

<strong>in</strong>ternal source (graduated<br />

of a MAI education unit)<br />

36.84%<br />

external source (graduated<br />

o<strong>the</strong>r education units)<br />

Figure 2: Distribution of respondents by source of employment (Type of school graduated)<br />

Accord<strong>in</strong>g to <strong>the</strong> above, a rate of 63.16% of respondents were tra<strong>in</strong>ed <strong>in</strong> <strong>in</strong>stitutions belong<strong>in</strong>g<br />

to MAI, <strong>and</strong> <strong>the</strong> rema<strong>in</strong><strong>in</strong>g 36.84% were employed from external sources.<br />

3. What is <strong>the</strong> latest education unit you have graduated?<br />

Table no. 3 Answers to <strong>the</strong> questions "What is <strong>the</strong> latest education unit you have<br />

graduated?"<br />

No. Answers No of answers Overall procentage<br />

1 Highschool 1 5,26%<br />

2 Post highschool 0 0,00%<br />

3 College 0 0,00%<br />

4 University 5 26,32%<br />

5 Post university 13 68,42%<br />

Total 19 100,00%<br />

5.26% 0.00%0.00%<br />

26.32% Highschool<br />

Post highschool<br />

College<br />

University<br />

Post university<br />

Figure 3: Distribution of respondents by educational level<br />

Accord<strong>in</strong>g to <strong>the</strong>ir tra<strong>in</strong><strong>in</strong>g, <strong>the</strong> distribution of respondents is as follows: 68.42% are<br />

graduates of postuniversitary courses or master’s degree courses, 26.32% are university<br />

graduates <strong>and</strong> 5.26% are high school graduates.<br />

4. Your experience is:<br />

a. with<strong>in</strong> <strong>the</strong> <strong>in</strong>stitution, your experience is...<br />

b. with<strong>in</strong> <strong>the</strong> FIS, your experience is...<br />

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Table no. 4 responses to <strong>the</strong> question "Your experience is:<br />

No.<br />

With<strong>in</strong> <strong>the</strong> <strong>in</strong>stitution<br />

With<strong>in</strong> FIS<br />

Experience with<strong>in</strong><br />

<strong>the</strong> <strong>in</strong>stitution<br />

No of Overall No of Overall<br />

answers procentage answers procentage<br />

1 less than 6 months 0 0,00% 1 5,26%<br />

2 6 months to one year 0 0,00% 0 0,00%<br />

3 1 to 5 years 1 5,26% 4 21,05%<br />

4 5 to 10 years 5 26,32% 8 42,11%<br />

5 10 to 15 years 2 10,53% 3 15,79%<br />

6 over 15 years 11 57,89% 3 15,79%<br />

Total 19 100,00% 19 100,00%<br />

57.89%<br />

5.26%<br />

26.32%<br />

less than 6 months 6 months to one year 1 to 5 years<br />

10.53%<br />

Figure 4 Distribution of respondents by experience with<strong>in</strong> <strong>the</strong> <strong>in</strong>stitution<br />

15.79%<br />

15.79%<br />

5.26%<br />

0.00%<br />

21.05%<br />

less than 6 months<br />

6 months to one year<br />

1 to 5 years<br />

5 to 10 years<br />

10 to 15 years<br />

over 15 years<br />

Figure 42.11% 5 Distribution of respondents by experience with<strong>in</strong> <strong>the</strong> FIS<br />

Most of <strong>the</strong> workers have been employees of <strong>the</strong> Romanian Police FIS for over 15 years<br />

(57.89%), followed by <strong>the</strong> category who have serviced <strong>in</strong> <strong>the</strong> <strong>in</strong>stitution of 5-10 years<br />

(26.32%) <strong>and</strong> 10-15 years (10.53%), those with between 1 <strong>and</strong> 5 years of experience are less<br />

represented (5.26%).<br />

Consider<strong>in</strong>g <strong>the</strong> period <strong>the</strong>y have served <strong>in</strong> <strong>the</strong> structure <strong>in</strong>vestigated, it appears that<br />

most officers fall <strong>in</strong> <strong>the</strong> range of 5-10 years (42.11%), followed by those who have been<br />

employees of FIS for 1-5 years (21 , 05%), <strong>and</strong> <strong>the</strong>n, with equal percentages, those with<br />

between 10-15, <strong>and</strong> over 15 years of experience (15.79%), <strong>and</strong> those with under 6 months,<br />

with only 5.26% of <strong>the</strong> respondents.<br />

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5. What does <strong>the</strong> police work <strong>in</strong> this department give to you?<br />

Table no. 5 Answers to <strong>the</strong> question "What does <strong>the</strong> police work <strong>in</strong> this department give<br />

to you?"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 F<strong>in</strong>ancial stability 3 15,79%<br />

2 Intellectual satisfaction 5 26,32%<br />

3 Opportunity to work <strong>in</strong> a pleasant 5 26,32%<br />

environment<br />

4 Opportunity of promotion 1 5,26%<br />

5 Noth<strong>in</strong>g more than o<strong>the</strong>r positions 2 10,53%<br />

6 Daily rout<strong>in</strong>e 1 5,26%<br />

7 Satisfaction of a job well done 2 10,53%<br />

8 Someth<strong>in</strong>g else 0 0,00%<br />

Total 19 100,00%<br />

5.26%<br />

10.53%<br />

5.26%<br />

10.53% 15.79%<br />

F<strong>in</strong>ancial stability<br />

26.32%<br />

Intellectual satisfaction<br />

Opportunity to work <strong>in</strong> a pleasant<br />

environment<br />

Opportunity of promotion<br />

Noth<strong>in</strong>g more than o<strong>the</strong>r positions<br />

Daily rout<strong>in</strong>e<br />

Satisfaction of a job well done<br />

26.32%<br />

Figure 6 Distribution of determ<strong>in</strong>ants of job satisfaction<br />

Work<strong>in</strong>g for <strong>the</strong> economic <strong>and</strong> f<strong>in</strong>ancial fraud <strong>in</strong>vestigation deprtment provides <strong>the</strong><br />

respondents with ma<strong>in</strong>ly <strong>in</strong>tellectual satisfaction <strong>and</strong> <strong>the</strong> chance to work <strong>in</strong> a pleasant<br />

environment (<strong>the</strong>se answers be<strong>in</strong>g given by a rate of 26.32% of respondents), <strong>and</strong> <strong>the</strong>n<br />

f<strong>in</strong>ancial stability (15 , 79%) <strong>and</strong> <strong>the</strong> chance to be promoted <strong>in</strong> <strong>the</strong> <strong>in</strong>stitution<br />

(5.26%). Meanwhile, 10.53% of employees feel that <strong>the</strong>ir work does not offer anyth<strong>in</strong>g more<br />

than o<strong>the</strong>r positions <strong>in</strong> o<strong>the</strong>r fields, <strong>and</strong> 5.26% said <strong>the</strong>y felt <strong>the</strong> daily rout<strong>in</strong>e, unlike about<br />

10.53% of <strong>the</strong> police officers <strong>in</strong>vestigated, for whom a case well resolved ensures <strong>the</strong><br />

satisfaction of a job well done.<br />

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6. Do you believe that, for <strong>the</strong> work you do...:<br />

Table no. 6 Answers to <strong>the</strong> question "Do you believe that, for <strong>the</strong> work you do:"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 You are very well tra<strong>in</strong>ed professionally 10 52,63%<br />

2 You are not very well tra<strong>in</strong>ed 2 10,53%<br />

professionally<br />

3 I don’t know/ I won’t answer 7 36,84%<br />

Total 19 100,00%<br />

60.00%<br />

50.00%<br />

40.00%<br />

30.00%<br />

20.00%<br />

52.63%<br />

10.53%<br />

36.84% You are very well<br />

tra<strong>in</strong>ed professionally<br />

You are not very well<br />

tra<strong>in</strong>ed professionally<br />

I don’t know/ I won’t<br />

10.00%<br />

answer<br />

0.00%<br />

Figure 7 Perception of respondents on <strong>the</strong>ir professional tra<strong>in</strong><strong>in</strong>g<br />

Employee tra<strong>in</strong><strong>in</strong>g is important for at least two reasons: on <strong>the</strong> one h<strong>and</strong>, it is a<br />

prerequisite for good work performance, <strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, it provides employee self<br />

control, which translates <strong>in</strong>to a good reaction speed.<br />

Regard<strong>in</strong>g <strong>the</strong> tra<strong>in</strong><strong>in</strong>g, over 52.63% of police officers say <strong>the</strong>y are very well tra<strong>in</strong>ed<br />

for <strong>the</strong> work <strong>the</strong>y perform, while 37% refuse to answer this question.<br />

7. Do you feel <strong>the</strong> need for additional professional tra<strong>in</strong><strong>in</strong>g?<br />

Table no. 7. Replies to <strong>the</strong> questions "Do you feel <strong>the</strong> need for any additional<br />

professional tra<strong>in</strong><strong>in</strong>g?"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 Yes 10 52,63%<br />

2 No 9 47,37%<br />

Total 19 100,00%<br />

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Figure 8: Perception of respondents on <strong>the</strong> need for additional professional tra<strong>in</strong><strong>in</strong>g<br />

For cont<strong>in</strong>uous updat<strong>in</strong>g of professional knowledge, half of <strong>the</strong> employees feel <strong>the</strong><br />

need for fur<strong>the</strong>r professional tra<strong>in</strong><strong>in</strong>g <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g areas (<strong>in</strong> order of preference): crim<strong>in</strong>al<br />

law, crim<strong>in</strong>al procedural law, f<strong>in</strong>ancial law, tax, etc.<br />

8. In <strong>the</strong> context of <strong>the</strong> country's <strong>in</strong>tegration to <strong>the</strong> European Union, do you consider that you<br />

should be paid at <strong>the</strong> same level as functional counterparts <strong>in</strong> <strong>the</strong> European Community?<br />

Table no. 8 Replies to <strong>the</strong> questions "In <strong>the</strong> context of <strong>the</strong> country’s <strong>in</strong>tegration to <strong>the</strong><br />

European Union, do you th<strong>in</strong>k that you should be paid at <strong>the</strong> same level as functional<br />

counterparts <strong>in</strong> <strong>the</strong> European Community?"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 Yes 13 68,42%<br />

2 No 1 5,26%<br />

3 I don’t know/ I won’t answer 5 26,32%<br />

Total 19 100,00%<br />

70.00%<br />

60.00%<br />

50.00%<br />

40.00%<br />

30.00%<br />

20.00%<br />

10.00%<br />

0.00%<br />

68.42%<br />

5.26%<br />

26.32% Yes<br />

No<br />

I don’t know/ I won’t<br />

answer<br />

<strong>the</strong> respondents' aspirations to<br />

<strong>in</strong>come equality between<br />

Figure 9 Distribution of answers depend<strong>in</strong>g on <strong>the</strong> aspiration to <strong>in</strong>come equality between<br />

<strong>the</strong>mselves <strong>and</strong> <strong>the</strong> correspond<strong>in</strong>g officials of <strong>the</strong> EU<br />

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9. Please placed <strong>the</strong> occupational stress experienced on a scale of from 1 to 5 (1 = very low,<br />

2 = low, 3 = average, 4 = high, 5 = very high)<br />

Table no. 9 Responses to <strong>the</strong> question "Please place <strong>the</strong> occupational stress experienced<br />

on a scale from 1 to 5"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 Very high 7 36,84%<br />

2 High 8 42,11%<br />

3 Average 3 15,79%<br />

4 Low 1 5,26%<br />

5 Very low 0 0,00%<br />

Total 19 100,00%<br />

To evaluate <strong>the</strong> average <strong>in</strong>tensity of occupational stress experienced <strong>in</strong> <strong>the</strong> FIS, <strong>the</strong><br />

data <strong>in</strong> <strong>the</strong> cont<strong>in</strong>gency table above, represent<strong>in</strong>g <strong>in</strong>dividual assessments of employees<br />

surveyed are distributed on a scale (semantic differential) with 5 levels - from very favorable<br />

(5) to very unfavorable (1). Follow<strong>in</strong>g this method of scal<strong>in</strong>g, we obta<strong>in</strong>ed <strong>the</strong> follow<strong>in</strong>g<br />

results:<br />

7 5 8 4 3 3 1 2 0 0 35 32 9 2 78<br />

stress <br />

<br />

4, 1052<br />

19<br />

19 19<br />

Given that <strong>the</strong> reference scale is from 1 to 5, we can estimate that <strong>the</strong> average value of<br />

<strong>the</strong>se assessments, 4.11, expressed a high level of professional stress felt by workers of FIS<br />

10. Please placed <strong>the</strong> level of your psychological comfort on a scale of from 1 to 5 (1 =<br />

very low, 2 = low, 3 = average, 4 = high, 5 = very high)<br />

Table no. 10 Responses to <strong>the</strong> question "Please place <strong>the</strong> level of your psychological<br />

comfort on a scale of from 1 to 5"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 Very high 0 0,00%<br />

2 High 4 21,05%<br />

3 Average 4 21,05%<br />

4 Low 7 36,84%<br />

5 Very low 4 21,05%<br />

Total 19 100,00%<br />

To determ<strong>in</strong>e <strong>the</strong> overall score recorded by <strong>the</strong> FIS wellbe<strong>in</strong>g, we can do <strong>the</strong> same as for<br />

occupational stress, with <strong>the</strong> follow<strong>in</strong>g result:<br />

5 0 4 4 3 4 2 7 1 4 46<br />

psychological confort <br />

2, 4211<br />

19<br />

19<br />

The result (2.42) <strong>in</strong>dicates an average of confort felt by police workers.<br />

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11. ”How many hours do you work on an average week?”<br />

Table no. 11 Responses to <strong>the</strong> question "How many hours do you work on an average<br />

week?"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 40 hours or less 0 0,00%<br />

2 40 to 45 hours 13 68,42%<br />

3 45 to 50 hours 6 31,58%<br />

4 over 50 hours 0 0,00%<br />

Total 19 100,00%<br />

31.58%<br />

0.00%<br />

0.00%<br />

40 hours or less<br />

40 to 45 hours<br />

45 to 50 hours<br />

over 50 hours<br />

Figure 10 Distribution of respondents by number of hours worked, on average, per week<br />

About <strong>the</strong> workload, approximately 70% of respondents <strong>in</strong>dicated that, on average,<br />

<strong>the</strong>y work between 40 <strong>and</strong> 50 hours, <strong>and</strong> <strong>the</strong> rema<strong>in</strong><strong>in</strong>g 30% between 45 <strong>and</strong> 50 hours weekly.<br />

12. Compared to your actual possibilities of fulfill<strong>in</strong>g <strong>the</strong> tasks, do you consider that <strong>the</strong><br />

workload is:<br />

Table no. 12 responses to <strong>the</strong> question "Compared to your actual possibilities of<br />

fulfill<strong>in</strong>g <strong>the</strong> tasks, do you consider that <strong>the</strong> workload is:"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 Overload, difficlut to do entirely 14 73,68%<br />

2 Proper 5 26,32%<br />

3 Underload 0 0,00%<br />

Total 19 100,00%<br />

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Figure 11 Distribution of respondents by perception of workload<br />

13. What are <strong>the</strong> ma<strong>in</strong> difficulties that you face <strong>in</strong> your activity?<br />

Table no. 13 Responses to <strong>the</strong> question "What are <strong>the</strong> ma<strong>in</strong> difficulties you face <strong>in</strong> your<br />

activity?"<br />

No. Answers No of answers Overall<br />

procentage<br />

1 Lack of logistics needed to properly perform 10 52,63%<br />

<strong>the</strong> tasks<br />

2 Poor work<strong>in</strong>g conditions 4 21,05%<br />

3 Overload of tasks <strong>in</strong> a too short time 9 47,37%<br />

4 Long hours 1 5,26%<br />

5 O<strong>the</strong>rs (professional tran<strong>in</strong>g) 1 5,26%<br />

Figure 12 Distribution of respondents’ perception about difficulties <strong>in</strong> <strong>the</strong>ir activity<br />

Regard<strong>in</strong>g <strong>the</strong> perception of labor, among <strong>the</strong> major difficulties faced regularly, <strong>the</strong><br />

police officers mentioned: <strong>the</strong> lack of logistics <strong>in</strong>clud<strong>in</strong>g cars, fuels <strong>and</strong> lubricants, spare<br />

parts, furniture, IT equipment, stationery etc. (52.63%), <strong>the</strong> large volume of tasks that must be<br />

met <strong>in</strong> a too short time (47.37%) <strong>and</strong> poor work<strong>in</strong>g conditions (21.05%).<br />

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14. ”Do you th<strong>in</strong>k that, with<strong>in</strong> <strong>the</strong> FIS:”<br />

Table no. 14 Responses to <strong>the</strong> question "Do you th<strong>in</strong>k that with<strong>in</strong> <strong>the</strong> FIS..."<br />

No. Answers No of answers Overall<br />

procentage<br />

1 There is <strong>in</strong>terpersonal tension 0 0,00%<br />

2 Relationships are ra<strong>the</strong>r tense 5 26,32%<br />

3 There are frequent rumours <strong>and</strong> distorted 2 10,53%<br />

messages<br />

4 There are no tense relationships 12 63,16%<br />

Total 19 100,00%<br />

Figure 13 Perception of respondents on relationships with<strong>in</strong> <strong>the</strong> FIS<br />

Regard<strong>in</strong>g <strong>the</strong> existence of tense relations, <strong>the</strong>re have emerged <strong>the</strong> follow<strong>in</strong>g op<strong>in</strong>ions:<br />

63% of <strong>the</strong> group members said that <strong>the</strong>re were tense relations <strong>in</strong> <strong>the</strong> structure <strong>the</strong>y belonged<br />

to, <strong>and</strong> 26% stated that relations were very tense, while over 10 % of <strong>the</strong> community believed<br />

that rumors <strong>and</strong> messages often appeared distorted.<br />

15. ”What do you appreciate about <strong>the</strong> work group?” (Rank on a scale of from 1-4,<br />

where 1 = most, <strong>and</strong> 4 =least)<br />

Table no. 15 Responses to <strong>the</strong> question "What do you appreciate about <strong>the</strong> work group<br />

(ranked on a scale from 1-4, where 1 = more, <strong>and</strong> 4 = <strong>the</strong> least)?"<br />

We will resort to <strong>the</strong> use of rank order<strong>in</strong>g as a method to rank <strong>the</strong> hierarchy of <strong>the</strong><br />

attributes considered, as follows: first place 4 po<strong>in</strong>ts, second place 3 po<strong>in</strong>ts, third place 2<br />

po<strong>in</strong>ts <strong>and</strong> fourth place 1 po<strong>in</strong>t. Follow<strong>in</strong>g <strong>the</strong> calculations, we obta<strong>in</strong>ed <strong>the</strong> follow<strong>in</strong>g average<br />

scores for <strong>the</strong> importance of each attribute:<br />

<br />

4 4 8 3 7 2 0 1<br />

16 24 14<br />

0 54<br />

lucrul în echipă <br />

<br />

2, 8421<br />

19<br />

19 19<br />

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11 4 4 3 4 2 0 1<br />

44 12 8 0 64<br />

unity of <strong>the</strong> team <br />

<br />

3, 3684<br />

19<br />

19 19<br />

professionalism of <strong>the</strong><br />

4 4 7 3 8 2 0 1<br />

16 21 16<br />

0 53<br />

colleagues <br />

<br />

2, 7894<br />

19<br />

19 19<br />

Based on <strong>the</strong> averages obta<strong>in</strong>ed, it can be said that <strong>the</strong> police perception of <strong>the</strong><br />

work<strong>in</strong>g group is closely related to communication <strong>and</strong> network<strong>in</strong>g. Note that <strong>the</strong> subjects<br />

<strong>in</strong>terviewed appreciate about <strong>the</strong> team <strong>in</strong> which <strong>the</strong>y operate, particularly <strong>the</strong> facty that it is<br />

quite united, on tne one h<strong>and</strong>, <strong>and</strong> <strong>the</strong> benefits of teamwork <strong>and</strong> <strong>the</strong> colleagues’<br />

professionalism on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>in</strong> similar proportions.<br />

These conclusions are confirmed by <strong>the</strong> results obta<strong>in</strong>ed from an analysis of <strong>the</strong> data recorded<br />

<strong>in</strong> <strong>the</strong> cont<strong>in</strong>gency table above, whereby 57.89% of respondents have a high appreciation of<br />

<strong>the</strong> team <strong>in</strong> which <strong>the</strong>y operate, because it is relatively well united, while <strong>the</strong> rest of <strong>the</strong><br />

respondents appreciate <strong>the</strong> ability to work <strong>in</strong> a team <strong>and</strong> <strong>the</strong> colleagues’ professionalism, to<br />

<strong>the</strong> same extent (21.06%).<br />

16. „What do you not appreciate about <strong>the</strong> work group (on a scale from 1-5, where 1 - <strong>the</strong><br />

most <strong>and</strong> 5 - least)?"<br />

Table no. 16 responses to <strong>the</strong> question "What do you not appreciate about <strong>the</strong> work<br />

group (on a scale from 1-5, where 1 - <strong>the</strong> most <strong>and</strong> 5 - least)?"<br />

Aga<strong>in</strong> us<strong>in</strong>g <strong>the</strong> rank order<strong>in</strong>g method, we will determ<strong>in</strong>e <strong>the</strong> averages obta<strong>in</strong>ed by each of <strong>the</strong><br />

characteristics <strong>the</strong> respondents disregarded about <strong>the</strong> work team, which are as follows:<br />

11 5 5 4 2 3 0 2 1<br />

1<br />

55 20 6 0 1 82<br />

pass<strong>in</strong>g <strong>the</strong> responsibility <br />

<br />

4, 3157<br />

19<br />

19 19<br />

2 5 7 4 5 3 2 2 3 1<br />

10 28 15 4 3 60<br />

<strong>in</strong>competence <br />

<br />

3. 1578<br />

19<br />

19 19<br />

3 5 4 4 8 3 3 2 1<br />

1<br />

15 16 24 6 1 62<br />

superficiality <br />

<br />

3, 2631<br />

19<br />

19 19<br />

1 5 2 4 3 3 10 2 3 1<br />

5 8 9 20 3 45<br />

selfishness, arrogance <br />

<br />

2, 3684<br />

19<br />

19 19<br />

2 5 1 4 1 3 4 2 12 1<br />

10 4 3 8 12<br />

37<br />

someth<strong>in</strong>g else <br />

<br />

1, 9473<br />

19<br />

19 19<br />

it resuults that <strong>the</strong> attributes <strong>the</strong> team of workers of <strong>the</strong> FIS condemn are, <strong>in</strong> descend<strong>in</strong>g order,<br />

pass<strong>in</strong>g responsibility to o<strong>the</strong>r team members, superficiality <strong>in</strong> perform<strong>in</strong>g <strong>the</strong> activity,<br />

<strong>in</strong>competence, selfishness <strong>and</strong> arrogance of colleagues.<br />

Comparable results are also obta<strong>in</strong>ed by analys<strong>in</strong>g <strong>the</strong> cont<strong>in</strong>gency table <strong>in</strong>clud<strong>in</strong>g<br />

police officers’ op<strong>in</strong>ions on <strong>the</strong> work<strong>in</strong>g group. Accord<strong>in</strong>g to <strong>the</strong> data <strong>in</strong> <strong>the</strong> table above, <strong>the</strong><br />

issues ranked among <strong>the</strong> top causes for disapproval are <strong>the</strong> follow<strong>in</strong>g: pass<strong>in</strong>g responsibility<br />

to o<strong>the</strong>r members of <strong>the</strong> staff (57.89% of respondents), selfishness <strong>and</strong> arrogance of<br />

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colleagues (52.63%), superficiality <strong>in</strong> <strong>the</strong> activity (42.10%) <strong>and</strong>, last but not least,<br />

<strong>in</strong>competence (36.84%).<br />

17. In your op<strong>in</strong>ion, <strong>the</strong> conditions <strong>in</strong> which you work are:<br />

Table no. 17 responses to <strong>the</strong> question "In your op<strong>in</strong>ion, given that you do bus<strong>in</strong>ess<br />

are:"<br />

No. Answers No of<br />

respondents<br />

Overall<br />

procentage<br />

1 Very good 0 0,00%<br />

2 Good 2 10,53%<br />

3 Nei<strong>the</strong>r good, nor bad 4 21,05%<br />

4 Ra<strong>the</strong>r bad 8 42,11%<br />

5 Inappropriate, unacceptable 5 26,32%<br />

Total 19 100,00%<br />

Us<strong>in</strong>g Likert's scale, we can determ<strong>in</strong>e <strong>the</strong> average score obta<strong>in</strong>ed by <strong>the</strong> work<strong>in</strong>g<br />

conditions.<br />

The result of 0.8421 suggests that <strong>the</strong> police perceive <strong>the</strong> operat<strong>in</strong>g conditions as<br />

average, nei<strong>the</strong>r good nor bad, if we take <strong>in</strong>to account <strong>the</strong> reference scale from -2 to +2.<br />

This view is supported by <strong>the</strong> distribution of <strong>in</strong>terviewees’ op<strong>in</strong>ions conta<strong>in</strong>ed <strong>in</strong> <strong>the</strong><br />

cont<strong>in</strong>gency table, that <strong>the</strong> FIS workers operate <strong>in</strong> work<strong>in</strong>g conditions which <strong>the</strong>y consider<br />

ra<strong>the</strong>r bad (this view was expressed by a percentage of 42.11 % of respondents) or even<br />

<strong>in</strong>appropriate, unacceptable (26.32%).<br />

18. What bo<strong>the</strong>rs you <strong>the</strong> most at work is..., (<strong>in</strong> order of frequency , on a scale of from 1-<br />

10, where 1 - most, <strong>and</strong> 10 - least):<br />

Table no. 18 Responses to question " What bo<strong>the</strong>rs you <strong>the</strong> most at work is..., (<strong>in</strong> order<br />

of frequency , on a scale of from 1-10, where 1 - most, <strong>and</strong> 10 - least) "<br />

Occupational stress is an important phenomenon that should be considered when<br />

study<strong>in</strong>g <strong>the</strong> organizational climate of an <strong>in</strong>stitution because it can generate negative effects<br />

cascad<strong>in</strong>g first on <strong>the</strong> <strong>in</strong>dividual <strong>and</strong> <strong>the</strong>n, <strong>in</strong>evitably, <strong>the</strong> <strong>in</strong>stitution.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Many of <strong>the</strong> FIS workers (42.10%) believe that <strong>the</strong> stress factors that bo<strong>the</strong>r <strong>the</strong>m<br />

most at work are (<strong>in</strong> descend<strong>in</strong>g order of frequency) unsuitable work<strong>in</strong>g conditions<br />

(<strong>in</strong>adequate tempreture(no air conditioners or proper heaters, no proper <strong>in</strong>sulation provided by<br />

<strong>the</strong> doors <strong>and</strong> w<strong>in</strong>dows),<strong>the</strong> exist<strong>in</strong>g furniture be<strong>in</strong>g <strong>in</strong> an advanced state of physical <strong>and</strong><br />

moral wear, lack of logistics strictly necessary to perform <strong>the</strong> activity <strong>in</strong> good conditions: <strong>the</strong><br />

vehicles <strong>in</strong> use are not acceptable or are not <strong>in</strong> good condition, <strong>the</strong>re are not enough spare<br />

parts, no fuel <strong>and</strong> lubricants for <strong>the</strong>m, <strong>the</strong> exist<strong>in</strong>g IT equipment is <strong>in</strong> an unsatisfactory<br />

technical condition or it is <strong>in</strong>sufficient, also <strong>the</strong> lack of stationery products <strong>and</strong> supplies, from<br />

simple ones such as writ<strong>in</strong>g paper, folders, envelopes <strong>and</strong> up to <strong>the</strong> complex, <strong>in</strong>clud<strong>in</strong>g<br />

pr<strong>in</strong>ters, scanners, faxes, etc..) <strong>and</strong> <strong>the</strong> work overload. Moreover, police officers are<br />

affected by <strong>the</strong> large number of overtime hours that <strong>the</strong>y are required to spend at work to<br />

fulfill <strong>the</strong>ir duties which <strong>the</strong>y fail to perform dur<strong>in</strong>g <strong>the</strong> work<strong>in</strong>g hours as a consequence of<br />

<strong>the</strong> work overload, <strong>the</strong> excessive bureaucracy or perpetuat<strong>in</strong>g bias <strong>in</strong> performance evaluation,<br />

discrim<strong>in</strong>ation <strong>and</strong> favoritism.<br />

As it can be seen, <strong>the</strong> identified stress factors are ei<strong>the</strong>r part of <strong>the</strong> <strong>in</strong>stitution <strong>and</strong> <strong>the</strong><br />

organizational climate (improper work conditions, overtime, excessive bureaucracy, etc.), or<br />

related to workplace relations (subjectivity <strong>in</strong> performance evaluation, discrim<strong>in</strong>ations,<br />

favoritism, etc.). However, it appears that <strong>the</strong> specific aspects of fraud economic <strong>and</strong> f<strong>in</strong>ancial<br />

<strong>in</strong>vestigation work (work<strong>in</strong>g with offenders, fieldwork, work under time pressure, etc.) are not<br />

perceived by <strong>the</strong> officers as a great <strong>in</strong>convenience.<br />

19. Given a score between 1 <strong>and</strong> 10 (where 1 - most important, <strong>and</strong> 10 - least important)<br />

to <strong>the</strong> follow<strong>in</strong>g items:<br />

Table no. 19 Responses to <strong>the</strong> question "given a score between 1 <strong>and</strong> 10 (where 1 - most<br />

important, <strong>and</strong> 10 - least important) to <strong>the</strong> follow<strong>in</strong>g items:"<br />

For <strong>the</strong> application of <strong>the</strong> Fishbe<strong>in</strong>-Rosenberg model, it is considered that <strong>the</strong> amount<br />

of importance attributed to each of <strong>the</strong> above factors is equal to 1 <strong>and</strong> we can correct <strong>the</strong><br />

results, as follows:<br />

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Accord<strong>in</strong>g to <strong>the</strong> results presented <strong>in</strong> <strong>the</strong> table above, <strong>the</strong> most effective possible<br />

motivational factors <strong>in</strong> police work are: <strong>in</strong>come, occupation <strong>and</strong> work performed, work<strong>in</strong>g<br />

environment, staff, appreciation of o<strong>the</strong>rs, us<strong>in</strong>g one’s skills <strong>and</strong> autonomy at work, safety of<br />

<strong>the</strong> job, self-esteem, promotion, work<strong>in</strong>g conditions, decisions <strong>and</strong> leadership style of<br />

management.<br />

20. What style of management is used with<strong>in</strong> your organization?<br />

Table no. 20 Responses to <strong>the</strong> question "What style of management is applied with<strong>in</strong><br />

your organization?"<br />

No. Answers Number of answers Overall<br />

procentage<br />

1 Autocratic management style 11 57,89%<br />

2 Democratic management style 8 42,11%<br />

Total 19 100,00%<br />

In terms of management style used <strong>in</strong> <strong>the</strong> <strong>in</strong>stitution, 57.89% of respondents believe that it is<br />

autocratic, while 42.11% of respondents believe that it is democratic / participatory.<br />

21. At what level, on a scale whose limits are <strong>the</strong> statements below, do you th<strong>in</strong>k lies your<br />

service / office <strong>and</strong> its management team?<br />

Table no. 21 Responses to <strong>the</strong> question "At what level, on a scale whose limits are <strong>the</strong><br />

follow<strong>in</strong>g statements, do you th<strong>in</strong>k lies your service / office <strong>and</strong> its management team?"<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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In order to study <strong>the</strong> work<strong>in</strong>g environment, <strong>the</strong> applied questionnaire also <strong>in</strong>cluded<br />

issues such as how to organize <strong>the</strong> activity, distribution of tasks, <strong>the</strong> work<strong>in</strong>g style,<br />

communication <strong>and</strong> accountability <strong>in</strong> <strong>the</strong> FIS. As shown <strong>in</strong> <strong>the</strong> table above, <strong>the</strong> answers to<br />

<strong>the</strong>se questions by respondents are distributed mostly <strong>in</strong> <strong>the</strong> center of a scale with 5 steps<br />

(50%) <strong>and</strong> 37.5% of <strong>the</strong>m are shifted slightly to <strong>the</strong> left, suggest<strong>in</strong>g a climate of cooperation<br />

<strong>and</strong> a manager work<strong>in</strong>g with <strong>the</strong> team, but who slightly tends to manifest an authoritarian<br />

exercise of management, to determ<strong>in</strong>e <strong>the</strong> role <strong>and</strong> tasks of bo<strong>the</strong> <strong>the</strong> team, <strong>and</strong> each<br />

<strong>in</strong>dividual of <strong>the</strong> group. The plann<strong>in</strong>g <strong>and</strong> judgment of <strong>the</strong> conduct of activity fall more to <strong>the</strong><br />

management than to <strong>the</strong> members of <strong>the</strong> team. The results also suggest that <strong>the</strong> management<br />

seems more task oriented ra<strong>the</strong>r than people oriented <strong>and</strong> <strong>the</strong>y exercise greater control over<br />

<strong>the</strong> people than <strong>the</strong> work itself. However, it is assumed that <strong>the</strong> work of <strong>the</strong> department is<br />

conducted <strong>in</strong> a traditional manner, with no new elements that try to f<strong>in</strong>d solutions to improve,<br />

simplify or <strong>in</strong>novate <strong>the</strong> work<strong>in</strong>g methods. Never<strong>the</strong>less, over 36% of respondents said <strong>the</strong>y<br />

did not know all <strong>the</strong> criteria for assess<strong>in</strong>g <strong>and</strong> reward<strong>in</strong>g <strong>the</strong> performance at work. The<br />

rema<strong>in</strong><strong>in</strong>g scores, be<strong>in</strong>g centered, do not <strong>in</strong>dicate significant issues developed by one of <strong>the</strong><br />

poles.<br />

22. Would you leave this structure?<br />

Table no. 22 Answers to <strong>the</strong> question "Would you leave this structure?"<br />

No Answers Number of<br />

answers<br />

Overall<br />

procentage<br />

1 Yes, if I were given <strong>the</strong> opportunity 3 15,79%<br />

2 I would consider such an offer 6 31,58%<br />

3 I would leave this structure for ano<strong>the</strong>r 1 5,26%<br />

structure <strong>in</strong> <strong>the</strong> same organization<br />

4 I would leave this structure for ano<strong>the</strong>r 0 0,00%<br />

position <strong>in</strong> a public <strong>in</strong>stitution<br />

5 I would leave this structure for a position <strong>in</strong> 2 10,53%<br />

<strong>the</strong> private sector<br />

7 I have no <strong>in</strong>tention of leav<strong>in</strong>g this structure 7 36,84%<br />

Total 19 100,00%<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Table no. 23 Responses to <strong>the</strong> question "If you answered <strong>the</strong> previous question with one<br />

of 1-5, please <strong>in</strong>dicate which are <strong>the</strong> most important reasons for you leav<strong>in</strong>g this<br />

structure"<br />

No Answers Number of answers Overall<br />

procentage<br />

1 <strong>the</strong> level of <strong>in</strong>come 8 66,67%<br />

2 <strong>the</strong> workload 2 16,67%<br />

3 <strong>the</strong> work environment 2 16,67%<br />

4 o<strong>the</strong>rs 0 0,00%<br />

Total 12 100,00%<br />

On <strong>the</strong> future of <strong>the</strong> FIS, 36.84% of those surveyed stated that <strong>the</strong>y did not <strong>in</strong>tend to<br />

leave this structure, while 31.58% th<strong>in</strong>k that <strong>the</strong>y would consider such an offer, <strong>and</strong> 15.79%<br />

would change <strong>the</strong>ir current job if it were possible. Also, 10.53% of respondents expressed a<br />

desire to leave <strong>the</strong> FIS for a job <strong>in</strong> <strong>the</strong> private sector <strong>and</strong> 5.26% for ano<strong>the</strong>r structure with<strong>in</strong><br />

<strong>the</strong> same <strong>in</strong>stitution. Among <strong>the</strong> factors that might cause <strong>the</strong>m to try to change <strong>the</strong>ir current<br />

job, <strong>the</strong> officers mentioned <strong>the</strong> <strong>in</strong>come level (66.67%) <strong>the</strong> workload (16.67%) <strong>and</strong> <strong>the</strong> work<br />

climate (16.67%).<br />

CONCLUSIONS<br />

From <strong>the</strong> analysis of <strong>the</strong> research results, <strong>the</strong> follow<strong>in</strong>g conclusions can be drawn:<br />

The FIS staff consists of middle-aged police officers (68.42% of whom are between 35 <strong>and</strong> 45<br />

years of age, <strong>and</strong> 15.79% between 30 <strong>and</strong> 35 years), well educated (89.48% were universitary<br />

or postuniversitary graduates; 63.16% of respondents are tra<strong>in</strong>ed <strong>in</strong> specialized educational<br />

<strong>in</strong>stitutions belong<strong>in</strong>g to MAI) <strong>and</strong> well experienced, both <strong>in</strong> police work (a rate of 68.42%<br />

have been employees of <strong>the</strong> Romanian Police for over 10 years, <strong>and</strong> 26.32% of respondents<br />

have 5-10 years experience <strong>in</strong> <strong>the</strong> <strong>in</strong>stitution) <strong>and</strong> <strong>in</strong> <strong>the</strong> work of economic <strong>and</strong> f<strong>in</strong>ancial fraud<br />

<strong>in</strong>vestigation (42.11% have been work<strong>in</strong>g <strong>in</strong> <strong>the</strong> FIS of 5-10 years <strong>and</strong> 31.58% have been <strong>in</strong><br />

<strong>the</strong> service for more than 10 years).<br />

This shows that SIF staff have <strong>the</strong> ability to perform <strong>the</strong>ir assigned work, thus be<strong>in</strong>g<br />

provided one of <strong>the</strong> conditions necessary to achieve a high level of performance <strong>in</strong> <strong>the</strong> work<br />

<strong>the</strong>y perform. Also, we should bear <strong>in</strong> m<strong>in</strong>d <strong>the</strong> fact that reach<strong>in</strong>g this goal is conditioned by<br />

<strong>the</strong> employee motivation to engage <strong>in</strong> <strong>the</strong> activity that is assigned to <strong>the</strong>m, as possess<strong>in</strong>g <strong>the</strong><br />

knowledge <strong>and</strong> skills needed to perform <strong>the</strong> tasks is not a guarantee that <strong>the</strong>y will use <strong>the</strong>m to<br />

<strong>the</strong> <strong>in</strong>terest of <strong>the</strong> <strong>in</strong>stitution.<br />

In terms of satisfaction that <strong>the</strong> job offers, FIS workers mentioned <strong>in</strong>tellectual<br />

satisfaction (26.32%) <strong>and</strong> <strong>the</strong> chance to work <strong>in</strong> a pleasant environment (26.32%) <strong>and</strong>, to a<br />

much lesser degree, f<strong>in</strong>ancial stability (15.79%). The study also shows that <strong>the</strong> percentage of<br />

those who have chosen <strong>in</strong>come as a factor determ<strong>in</strong><strong>in</strong>g job satisfaction is quite close to <strong>the</strong><br />

percentage of police who said that <strong>the</strong>ir current position does not offer anyth<strong>in</strong>g <strong>in</strong> addition to<br />

o<strong>the</strong>r jobs (10.53%), <strong>and</strong> to <strong>the</strong> proportion of those who have shown <strong>the</strong> presence of rout<strong>in</strong>e <strong>in</strong><br />

<strong>the</strong>ir daily activity (10.53%).<br />

It can be seen that police work presents a tendency towards very normal situations <strong>in</strong><br />

terms of motivation <strong>and</strong> job satisfaction consist<strong>in</strong>g <strong>in</strong> <strong>the</strong> fact that <strong>the</strong> <strong>in</strong>dividual's higher<br />

needs (<strong>the</strong> needs of esteem <strong>and</strong> social recognition) are satisfied to a greater degree than lower<br />

ones (physiological needs, security <strong>and</strong> safety). A possible explanation could be that <strong>the</strong><br />

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police officers <strong>in</strong>terviewd work for pleasure, so that labor efficiency is higher than <strong>in</strong> <strong>the</strong> case<br />

of those who are motivated by salary. In reality, th<strong>in</strong>gs are not exactly so, because, accord<strong>in</strong>g<br />

to <strong>the</strong>ories of motivation, higher needs met can not replace basic needs. In this case, <strong>the</strong><br />

satisfaction felt by FIS workers with regard to <strong>the</strong>ir work can only partly compensate for <strong>the</strong><br />

dissatisfaction caused by <strong>in</strong>come discontent. It follows that <strong>the</strong> workers <strong>in</strong> this group should<br />

be motivated with greater emphasis on f<strong>in</strong>ancial rewards.<br />

On <strong>the</strong>ir professional tra<strong>in</strong><strong>in</strong>g, over 50% of staff members considered <strong>the</strong>mselves to be<br />

very well tra<strong>in</strong>ed, which is a prerequisite for good work performance, but also for a response<br />

rate adequate to <strong>the</strong>i particular profession.<br />

S<strong>in</strong>ce over half of respondents (52.63%) want to attend additional tra<strong>in</strong><strong>in</strong>g, it would be<br />

useful to conduct effective tra<strong>in</strong><strong>in</strong>g programs, aimed, as <strong>the</strong>y have <strong>in</strong>dicated, at updat<strong>in</strong>g <strong>the</strong><br />

knowledge of bus<strong>in</strong>ess processes <strong>in</strong> areas like: crim<strong>in</strong>al law, crim<strong>in</strong>al procedural law,<br />

f<strong>in</strong>ancial law, tax, etc.<br />

The fact that 68.42% of <strong>the</strong> respondents th<strong>in</strong>k <strong>the</strong>y should be paid at <strong>the</strong> same level as<br />

<strong>the</strong>ir officials counterparts from EU member states, <strong>and</strong> 84.62% of <strong>the</strong>m consider that <strong>the</strong>y are<br />

as well prepared as those <strong>in</strong> <strong>the</strong> Community is an aspect that should be taken <strong>in</strong>to account <strong>in</strong><br />

determ<strong>in</strong><strong>in</strong>g <strong>the</strong> adoption of an effective motivational system because, with open borders, it<br />

has become a real threat <strong>the</strong> possibility of los<strong>in</strong>g skilled <strong>and</strong> competent human resources to<br />

o<strong>the</strong>r countries that offer reward schemes for employees which exceed <strong>the</strong> possibilities of <strong>the</strong><br />

Romanian system.<br />

On <strong>the</strong> level of stress, tension <strong>and</strong> psychological comfort felt daily, most of<br />

respondents (78.95%) believe that <strong>the</strong>y perform a stressful job, which offers <strong>the</strong>m a low or<br />

very low psychological comfort (57.89 %).<br />

The large number of extra hours (all respondents reported that <strong>the</strong> number of hours<br />

actually worked exceeds that of <strong>the</strong> ma<strong>in</strong> schedule of work<strong>in</strong>g hours paid by <strong>the</strong> <strong>in</strong>stitution) is<br />

perceived as one of <strong>the</strong> major stressors of police work. The need to work overtime comes,<br />

accord<strong>in</strong>g to <strong>the</strong> respondents from <strong>the</strong> fact that <strong>the</strong> volume of work <strong>the</strong>y must perform is<br />

superior to <strong>the</strong> real possibilities, due to <strong>the</strong> relatively short time available, <strong>and</strong> <strong>the</strong> multitude of<br />

activities characterized as „emergency” (about 75% of respondents), or due to <strong>the</strong> unfair<br />

distribution of tasks on workers (21%), <strong>the</strong> lack of facilities necessary for <strong>the</strong> activity, <strong>the</strong><br />

excessive bureaucracy, <strong>the</strong> small number of workers, etc. Overload<strong>in</strong>g <strong>the</strong> police officers<br />

suggests a lack of personnel <strong>and</strong> an excessive bureaucracy, <strong>and</strong> it expla<strong>in</strong>s <strong>the</strong> need of<br />

respondents to give up some activities which <strong>the</strong>y consider time consum<strong>in</strong>g <strong>and</strong><br />

unproductive,<br />

Among <strong>the</strong> issues that affect both <strong>the</strong> workers <strong>and</strong> <strong>the</strong> quality of <strong>the</strong>ir work one can<br />

po<strong>in</strong>t out: <strong>the</strong> lack of resources necessary to perform (cars, fuel, spare parts), <strong>the</strong> improper<br />

equipment such as office furniture <strong>and</strong> IT equipment, <strong>the</strong> lack of paper stationery, improper<br />

work<strong>in</strong>g conditions (microclimate conditions <strong>the</strong>rmally unsuitable, <strong>in</strong>adequate light<strong>in</strong>g, etc.).<br />

The team is perceived, overall, as good work<strong>in</strong>g environment, without dom<strong>in</strong>ant <strong>in</strong>terpersonal<br />

tensions, with constructive relationships based on trust, cooperation <strong>and</strong> mutual<br />

support. When deal<strong>in</strong>g with relationships, one should not neglect <strong>the</strong> personality of each<br />

member of <strong>the</strong> team, which is of particular importance <strong>in</strong> this regard.<br />

For <strong>the</strong> analysis of <strong>the</strong> organizational climate, <strong>the</strong> applied questionnaire also <strong>in</strong>cluded<br />

issues such as how to organize <strong>the</strong> activity, <strong>the</strong> distribution of tasks, <strong>the</strong> work<strong>in</strong>g style,<br />

communication <strong>and</strong> accountability <strong>in</strong> <strong>the</strong> FIS. The answers to <strong>the</strong> questions raised by<br />

respondents are distributed ma<strong>in</strong>ly <strong>in</strong> <strong>the</strong> central part of <strong>the</strong> scale considered (50%) or are<br />

shifted slightly to <strong>the</strong> left (37.5%), suggest<strong>in</strong>g a climate of collaboration <strong>and</strong> a manager<br />

work<strong>in</strong>g with <strong>the</strong> team, but <strong>the</strong>re is also a slightly tendency towards an authoritarian exercise<br />

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of management, <strong>in</strong> which <strong>the</strong> task to establish <strong>the</strong> role <strong>and</strong> tasks of <strong>the</strong> team, <strong>and</strong> of <strong>the</strong> whole<br />

group, as well as <strong>the</strong> plann<strong>in</strong>g <strong>and</strong> <strong>the</strong> decision mode of action of <strong>the</strong> department, fall more to<br />

<strong>the</strong> management ra<strong>the</strong>r than to <strong>the</strong> workers. The results also suggest that <strong>the</strong> manager is more<br />

task oriented ra<strong>the</strong>r than people oriented, <strong>and</strong> he exercises greater control over <strong>the</strong> people than<br />

<strong>the</strong> work itself. In terms of perception of management, it would be useful for <strong>the</strong> respondents’<br />

statements to be viewed <strong>in</strong> conjunction with <strong>the</strong>ir personality characteristics, because a simple<br />

analysis of <strong>the</strong> climate can not capture <strong>the</strong> psychological aspects underly<strong>in</strong>g a particular<br />

behavior.<br />

However, <strong>the</strong> research revealed <strong>the</strong> fact that <strong>the</strong> service work is conducted <strong>in</strong> a<br />

traditional manner, with no new elements that try to f<strong>in</strong>d solutions to improve, simplify or<br />

<strong>in</strong>novate <strong>the</strong> work<strong>in</strong>g methods.<br />

S<strong>in</strong>ce over 36% of respondents said <strong>the</strong>y did not know all <strong>the</strong> criteria for assess<strong>in</strong>g <strong>and</strong><br />

reward<strong>in</strong>g performance at work, it is recommended that <strong>in</strong>creased attention should be paid to<br />

this aspect.<br />

S<strong>in</strong>ce <strong>the</strong> difficulties faced <strong>in</strong> perform<strong>in</strong>g <strong>the</strong> activity are of an objective nature, as<br />

stated above, <strong>the</strong>re is urgent need to move quickly <strong>in</strong> <strong>the</strong> sense of remediation <strong>and</strong><br />

optimization.<br />

An effective <strong>in</strong>centive system should cover all <strong>the</strong> aspects that <strong>the</strong> workers refered to<br />

such as <strong>in</strong>come, profession <strong>and</strong> <strong>the</strong> work <strong>the</strong>y perform, use of skills <strong>and</strong> autonomy at work,<br />

job security, work<strong>in</strong>g environment, <strong>the</strong> team, self-esteem, appreciation of o<strong>the</strong>rs, promotion,<br />

management <strong>and</strong> decisions style of <strong>the</strong> manag<strong>in</strong>g team, etc., as motivat<strong>in</strong>g police is a complex<br />

<strong>and</strong> dynamic process, which can not be guaranteed but by us<strong>in</strong>g a variety of motivational<br />

factors.<br />

We can <strong>the</strong>refore say that, overall, <strong>the</strong>re is no evidence of special problems <strong>in</strong> terms of<br />

work<strong>in</strong>g climate <strong>and</strong> management practiced by members of <strong>the</strong> management team of <strong>the</strong> FIS.<br />

Also, FIS managers must take <strong>in</strong>to account <strong>the</strong> fact that <strong>the</strong> efficiency <strong>and</strong> performance of <strong>the</strong><br />

team <strong>the</strong>y lead can be <strong>in</strong>fluenced by how <strong>the</strong>y consider <strong>the</strong> <strong>in</strong>formation on <strong>the</strong> organizational<br />

climate issues highlighted by this present research.<br />

REFERENCE<br />

1. Anghel, L., Florescu, C., <strong>and</strong> Zaharia R. Market<strong>in</strong>g Aplications. Bucharest: Expert<br />

Publish<strong>in</strong>g House, 1999<br />

2. Cătoiu, Iacob (coord.). Market<strong>in</strong>g Research - a Dissertation. Bucharest: Uranus<br />

Publish<strong>in</strong>g House, 2009<br />

3. Cotoi, Dana. The Role of <strong>the</strong> Leader <strong>and</strong> that of Motivation with<strong>in</strong> an<br />

Organization. Craiova: Ed. Sitech, 2010<br />

4. Karwowski, Waldemar. International Encyclopedia of Ergonomics <strong>and</strong> Human Factors,.<br />

Volume 1. Second Edition. Taylor & Francis Group, 2006<br />

5. Lynch, Ronald G., <strong>and</strong> Lynch, Scott R. The Police Manager. Sixth Edition. Mattew<br />

Bender & Company, Inc, 2005<br />

6. Manolescu, Aurel, Lefter, Viorel, <strong>and</strong> Deaconu, Alecx<strong>and</strong>r<strong>in</strong>a (coord.). Human Resources<br />

Management. Bucharest: The Economic Publish<strong>in</strong>g House, 2007<br />

7. Manolescu, Aurel, Lefter, Viorel, <strong>and</strong> Deaconu, Alecx<strong>and</strong>r<strong>in</strong>a (coord.). Ergonomics.<br />

Bucharest: The Economic Publish<strong>in</strong>g House, 2010<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

8. Nicolescu, Ovidiu, <strong>and</strong> Verboncu, Ion. The Fundamentals of Organisational<br />

Management. Bucharest: Universitary Publish<strong>in</strong>g House, 2008<br />

9. Pânişoară, Georgeta, <strong>and</strong> Pânişoară, Ion Ovidiu. Effective Motivation. A Practical Guide.<br />

Iasi: Polirom Publish<strong>in</strong>g House, 2010<br />

10. St-V<strong>in</strong>cent, Marie, Véz<strong>in</strong>a, Nicole, Bellemare, Marie, Denis, Denys, Ledoux, Élise, <strong>and</strong><br />

Imbeau, Daniel. Intervention <strong>in</strong> Ergonomics. Quebec: MultiMondes, 2011.<br />

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EMPLOYEE MOTIVATION - A PREREQUISITE FOR SUCCESS<br />

Purda-Nicoară (Netotea-Suciu) Valeria-Liliana-Amelia;<br />

Academy of Economic Studies of Bucharest<br />

Manolescu Aurel;<br />

Academy of Economic Studies of Bucharest<br />

Dorobanţu Maria-Roxana;<br />

Constant<strong>in</strong> Brancoveanu University of Râmnicu-Vâlcea<br />

Lungeanu Emil;<br />

Academy of Economic Studies of Bucharest<br />

ABSTRACT<br />

In <strong>the</strong> XXI century, when <strong>in</strong>formation replaces steel <strong>and</strong> oil at high speed, <strong>the</strong><br />

corporate world is fac<strong>in</strong>g <strong>the</strong> highest rate of change ever recorded. In <strong>the</strong> context of this<br />

complex <strong>and</strong> dynamic economic environment, <strong>the</strong> human resource is <strong>the</strong> one that makes <strong>the</strong><br />

difference <strong>in</strong> competition between organizations.<br />

In order to achieve objectives <strong>and</strong> ensure susta<strong>in</strong>ed success, it is imperative that any<br />

company that wants to be successful should identify ways to stimulate performance. But as <strong>the</strong><br />

major achievements of <strong>the</strong> organization depend more than many small achievements on its<br />

employees, managers have a responsibility to motivate <strong>the</strong>m <strong>and</strong> to ensure that <strong>the</strong> work<br />

environment leads to satisfaction, by develop<strong>in</strong>g a coherent program towards <strong>the</strong> aim of<br />

motivat<strong>in</strong>g <strong>the</strong> employees.<br />

Recogniz<strong>in</strong>g <strong>the</strong> importance of <strong>the</strong> human factor <strong>in</strong> organizational behavior, this<br />

article aims to analyze <strong>the</strong> <strong>the</strong>ories <strong>and</strong> models <strong>in</strong> motivation, <strong>the</strong>ir advantages <strong>and</strong><br />

disadvantages, so that those <strong>in</strong>terested can have a clear vision of <strong>the</strong> phenomenon, which<br />

could be <strong>the</strong> "foundation" of motivation strategies.<br />

Key words: motivation, approaches to motivation, motivational <strong>the</strong>ories<br />

1. MOTIVATION – ITS PLACE AND ROLE IN HUMAN RESOURCE ISSUES<br />

Etymologically speak<strong>in</strong>g, <strong>the</strong> term “motivation” orig<strong>in</strong>ated <strong>in</strong> <strong>the</strong> Lat<strong>in</strong> word<br />

“movere”, which means mov<strong>in</strong>g away.<br />

Over time, <strong>the</strong> breadth <strong>and</strong> scope of complex motivation was discussed <strong>in</strong> numerous<br />

specialized works, so <strong>the</strong>re are many def<strong>in</strong>itions for <strong>the</strong> concepts <strong>in</strong>volved <strong>in</strong> <strong>the</strong> tra<strong>in</strong><strong>in</strong>g of<br />

personnel. Although op<strong>in</strong>ions on this issue are quite varied, <strong>the</strong>y revolve, however, around a<br />

common element: <strong>the</strong> needs of <strong>the</strong> employees, <strong>the</strong> unmet needs which are energizers for all<br />

humans.<br />

Thus, some experts believe that "Motivation can strictly be def<strong>in</strong>ed as <strong>the</strong> correlation<br />

of <strong>the</strong> needs, aspirations <strong>and</strong> <strong>in</strong>terests of staff with<strong>in</strong> <strong>the</strong> organization with <strong>the</strong> carry<strong>in</strong>g out of<br />

objectives <strong>and</strong> duties, powers <strong>and</strong> responsibilities assigned with<strong>in</strong> <strong>the</strong> organization" (Ovidiu<br />

Nicolescu şi Ion Verboncu, 2008, p. 291), while o<strong>the</strong>rs def<strong>in</strong>e motivation as "a force that<br />

energizes, directs <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong>s behavior" (Cândea Rodica M. şi Cândea Dan, 2005, p. 181).<br />

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Motivation can also be seen as <strong>the</strong> action to motivate, or as a trigger of <strong>the</strong> process<br />

of re-motivation.<br />

Motivation means all <strong>the</strong> motives - <strong>in</strong>ternal (<strong>in</strong>born or acquired) or external,<br />

acknowledged or not, physiological needs or abstract ideals - that <strong>in</strong>itiate, direct <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong><br />

<strong>the</strong> behavior of a person towards <strong>the</strong> achievement of a purpose, which, when reached, meets<br />

an <strong>in</strong>dividual need. In connection with this def<strong>in</strong>ition, one can make <strong>the</strong> follow<strong>in</strong>g comments:<br />

• <strong>in</strong>ternal motives of <strong>the</strong> person (such as hunger, <strong>the</strong> need for security <strong>and</strong><br />

recognition) cannot be isolated <strong>and</strong> observed; only <strong>the</strong> behavior that <strong>the</strong>y started<br />

can;<br />

• a motivational process analysis draws on <strong>the</strong> <strong>in</strong>dividual characteristics, observ<strong>in</strong>g<br />

<strong>the</strong>ir behavior on <strong>the</strong> issue of assumptions about <strong>the</strong> needs that have <strong>in</strong>itiated <strong>the</strong>m;<br />

• motivation has always resulted <strong>in</strong> action, <strong>in</strong> o<strong>the</strong>r words, to meet <strong>the</strong>ir domestic<br />

needs, people act towards <strong>the</strong> objectives that <strong>the</strong>y consider to be generat<strong>in</strong>g<br />

satisfaction;<br />

• behavior <strong>and</strong> motivation are notions that can not be mistaken, <strong>the</strong> first be<strong>in</strong>g<br />

determ<strong>in</strong>ed by many factors (biological, social, cultural, organizational <strong>and</strong><br />

psychological), <strong>in</strong>clud<strong>in</strong>g an important factor- motivation.<br />

In terms of employee motivated behavior, we can say that it is <strong>the</strong> result of <strong>the</strong><br />

<strong>in</strong>teraction between <strong>in</strong>ternal or <strong>in</strong>dividual factors (perception of tasks, attitudes, needs,<br />

<strong>in</strong>terests, value systems), <strong>and</strong> <strong>the</strong> external or organizational factors (payroll, specific tasks,<br />

group work, control <strong>and</strong> monitor<strong>in</strong>g system, communication, feedback, leisure). Motivated<br />

behavior of <strong>the</strong> employee results <strong>in</strong> <strong>the</strong> meet<strong>in</strong>g of some needs, which ensure a balance<br />

physically, mentally, <strong>and</strong> spiritually, however, it is fragile <strong>and</strong> transient, because one satisfied<br />

need leaves <strong>the</strong> o<strong>the</strong>r needs to be met, so <strong>the</strong>re will be a new imbalance that will require<br />

<strong>in</strong>dividual re-motivation.<br />

Motivation at work is closely related to at lest three categories of variables <strong>in</strong>volved <strong>in</strong><br />

that work: <strong>in</strong>dividual characteristics, <strong>the</strong> job attributes, <strong>and</strong> an attractive work<strong>in</strong>g<br />

environment, all <strong>the</strong>se sets of variables determ<strong>in</strong><strong>in</strong>g employee motivation towards<br />

performance.<br />

In <strong>the</strong> center of <strong>the</strong> phenomenon of human resources tra<strong>in</strong><strong>in</strong>g <strong>the</strong>re is motivation - <strong>the</strong><br />

psychological factor with a role <strong>in</strong> activat<strong>in</strong>g employee performance <strong>and</strong> efficiency.<br />

2. APPROACHES TO MOTIVATION<br />

At <strong>the</strong> core of motivation lie human needs, that is <strong>the</strong> physiological or psychological<br />

states caused by a lack or discomfort, which must be corrected to ma<strong>in</strong>ta<strong>in</strong> a balanced state of<br />

<strong>the</strong> human body.<br />

Motivation has been <strong>the</strong> subject of many <strong>the</strong>oretical <strong>in</strong>vestigations over time so that<br />

<strong>the</strong>re are several approaches to underst<strong>and</strong><strong>in</strong>g <strong>and</strong> expla<strong>in</strong><strong>in</strong>g it. As far as motivational<br />

<strong>the</strong>ories are concerned, specialists were grouped <strong>in</strong>to several categories, accord<strong>in</strong>g to several<br />

criteria. One of <strong>the</strong>se classifications, considered more modern <strong>and</strong> more useful <strong>in</strong><br />

underst<strong>and</strong><strong>in</strong>g organizational behavior is presented below <strong>and</strong> summarized <strong>in</strong> <strong>the</strong> table which<br />

follows:<br />

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Table no. Motivational <strong>the</strong>ories<br />

TYPE OF<br />

THEORY<br />

NAME<br />

PROMOTER YEAR BASIC PRINCIPLES<br />

1.<br />

THEORIES BASED ON CONTENT<br />

1.1. Inst<strong>in</strong>ct <strong>the</strong>ory William<br />

James,<br />

Murray Theory<br />

1.3. The hierarchy<br />

of needs <strong>the</strong>ory<br />

William<br />

McDougall<br />

Charles<br />

Carver,<br />

Michael<br />

Scheier<br />

Abraham<br />

Maslow<br />

1.4. ERG Theory Clayton<br />

Alderfer<br />

1.5. The double Frederick<br />

folded <strong>the</strong>ory (<strong>the</strong> Herzberg<br />

motivationhygiene<br />

<strong>the</strong>ory)<br />

1.6. The XY<br />

<strong>the</strong>ory<br />

1.7. The <strong>the</strong>ory of<br />

acquired needs<br />

D.<br />

McGregor<br />

David<br />

McClell<strong>and</strong><br />

1890,<br />

1908<br />

The outbreak of human behavior is<br />

due to <strong>in</strong>st<strong>in</strong>cts<br />

Individual behavior is determ<strong>in</strong>ed<br />

by twenty "social reasons", whose<br />

hierarchy differs with each<br />

<strong>in</strong>dividual<br />

1954, Human behavior is always<br />

motivated <strong>and</strong> determ<strong>in</strong>ed<br />

1972 biologically, culturally or<br />

situationally. People seek to satisfy<br />

ongo<strong>in</strong>g needs, which are ranked as<br />

a pyramid with five levels <strong>and</strong> are<br />

satisfied <strong>in</strong> a particular order of<br />

priority.<br />

1972 Individual behavior is expla<strong>in</strong>ed by<br />

<strong>the</strong> existence of three needs:<br />

existential, relational <strong>and</strong><br />

development.<br />

1957 Employee attitudes toward work<br />

depend on two factors: hygienic<br />

(which cause dissatisfaction) <strong>and</strong><br />

motivational (responsible for staff<br />

satisfaction).<br />

1960 Managers base <strong>the</strong>ir work on two<br />

sets of assumptions, generalizations<br />

<strong>and</strong> hypo<strong>the</strong>sis about human<br />

behavior: one considered negative,<br />

called <strong>the</strong>ory X, <strong>and</strong> ano<strong>the</strong>r,<br />

considered positive, called <strong>the</strong>ory<br />

Y.<br />

1965 People who acquire one of <strong>the</strong><br />

needs of affiliation <strong>and</strong> power<br />

(which can be acquired through<br />

experience <strong>and</strong> learn<strong>in</strong>g) behave<br />

differently from those who lack that<br />

need.<br />

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2.<br />

3.<br />

THEORIES FOCUSED ON THE PROCESS<br />

THEORIES FOCUSED<br />

ON REINFORCEMENT<br />

1.8. The job<br />

characteristics<br />

model<br />

2.1. Theory of<br />

expectations<br />

2.2. Theory of<br />

expectations<br />

2.3. Theory of<br />

equity<br />

3.1.Streng<strong>the</strong>n<strong>in</strong>g<br />

<strong>the</strong>ory<br />

3.2. Theory of<br />

rewards<br />

Richard<br />

Hackman,<br />

Greg R.<br />

Oldham<br />

Victor<br />

Vroom<br />

Lyman<br />

Porter,<br />

Edward<br />

Lawler<br />

J. Stacey<br />

Adams<br />

1976, How employees react to <strong>the</strong> nature<br />

<strong>and</strong> configuration of <strong>the</strong>ir work<br />

varies with <strong>in</strong>dividual<br />

characteristics. For a job to be more<br />

1980 stimulat<strong>in</strong>g, it is necessary to act on<br />

its characteristics.<br />

1964 The employee will choose one<br />

behavior of several possible<br />

options, depend<strong>in</strong>g on <strong>the</strong><br />

likelihood of <strong>the</strong> alternative<br />

behavior lead<strong>in</strong>g to achieve <strong>the</strong><br />

desired, expected outcome.<br />

1968 The employee perceives<br />

performance as an opportunity to<br />

receive <strong>in</strong>tr<strong>in</strong>sic or extr<strong>in</strong>sic<br />

rewards, which <strong>the</strong>y expect to<br />

achieve by provid<strong>in</strong>g a better<br />

efficiency.<br />

1961 Employee motivation is based on<br />

concepts of justice <strong>and</strong> fair trade<br />

cont<strong>in</strong>uously assessed by<br />

comparison with o<strong>the</strong>rs, regard<strong>in</strong>g<br />

<strong>the</strong>ir efforts at work <strong>and</strong> <strong>the</strong><br />

rewards <strong>the</strong>y get as a result of <strong>the</strong>se<br />

efforts.<br />

BF Sk<strong>in</strong>ner 1957 Behaviors with positive<br />

consequences tend to be repeated<br />

<strong>and</strong> behaviors with negative effects<br />

tend to be avoided.<br />

F. L<strong>and</strong>y 1987 Motivation is a result of<br />

environmental stimuli determ<strong>in</strong><strong>in</strong>g<br />

<strong>the</strong> <strong>in</strong>dividual to take action to<br />

achieve certa<strong>in</strong> desirable objectives<br />

or to avoid unwanted events.<br />

1. The <strong>the</strong>ories based on content <strong>and</strong> <strong>the</strong> <strong>the</strong>ories of triggers claim that people have<br />

needs that can be met, to vary<strong>in</strong>g degrees by factors that <strong>in</strong>itiate motivated behavior. In <strong>the</strong><br />

category of <strong>the</strong>se <strong>the</strong>ories, we mention <strong>the</strong> follow<strong>in</strong>g:<br />

1.1. The <strong>in</strong>st<strong>in</strong>ct <strong>the</strong>ory is <strong>the</strong> result of <strong>the</strong> contributions of James (1890) <strong>and</strong><br />

William McDougall (1908). It states that human behavior is determ<strong>in</strong>ed by basic <strong>in</strong>st<strong>in</strong>cts<br />

(such as repulsion, curiosity, assertion, <strong>the</strong> parent<strong>in</strong>g <strong>in</strong>st<strong>in</strong>ct etc.). Initially, William<br />

McDougal developed a list of eighteen <strong>in</strong>st<strong>in</strong>cts, consider<strong>in</strong>g that <strong>the</strong>y are responsible for all<br />

human behavior; <strong>the</strong> list was completed later because it was considered to be <strong>in</strong>sufficient to<br />

expla<strong>in</strong> all human behavior. The <strong>the</strong>ory of <strong>in</strong>st<strong>in</strong>cts, classified as <strong>the</strong> ethological perspective<br />

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was completed with <strong>the</strong> socio biological aspect, accord<strong>in</strong>g to which all human behavior is<br />

motivated by <strong>the</strong> fundamental need to send our genetic potential of future generations. One<br />

criticism of <strong>the</strong> <strong>the</strong>ory of <strong>in</strong>st<strong>in</strong>cts <strong>and</strong> of <strong>the</strong> socio biological perspective is that <strong>the</strong>y do not<br />

take <strong>in</strong>to account <strong>the</strong> learn<strong>in</strong>g process <strong>and</strong> culture specific to humans, <strong>and</strong> <strong>the</strong>ir possible<br />

effects (Pânişoară Georgeta şi Pânişoară Ion-Ovidiu, 2010, pp. 28-31).<br />

1.2. Murray's <strong>the</strong>ory, developed <strong>in</strong> 1964, was considered, chronologically, one of <strong>the</strong><br />

pioneers <strong>in</strong> expla<strong>in</strong><strong>in</strong>g <strong>the</strong> phenomenon of motivation. The author identified twenty "social<br />

reasons" (obedience, achievement, affiliation, aggression, autonomy, counteraction or<br />

neutralization, defense, deference, dom<strong>in</strong>ance, exhibition , neutraliz<strong>in</strong>g negative effects,<br />

avoid<strong>in</strong>g unpleasant situations, car<strong>in</strong>g <strong>and</strong> help<strong>in</strong>g, order, sense of play, rejection,<br />

sense/sensitivity, sensuality, sexuality, self-support <strong>and</strong> aid <strong>and</strong> cognitive underst<strong>and</strong><strong>in</strong>g) that<br />

cause certa<strong>in</strong> behaviors, presented <strong>in</strong> alphabetical order. Show<strong>in</strong>g slightly overlapp<strong>in</strong>g<br />

explanations, <strong>the</strong>se reasons were not ranked or structured <strong>in</strong> any way, because Murray was of<br />

<strong>the</strong> op<strong>in</strong>ion that each of <strong>the</strong> <strong>in</strong>dividuals has his or her own hierarchy of needs. Murray's list<br />

was slightly enhanced by Charles Carver <strong>and</strong> Michael Scheier, who grouped <strong>the</strong> reasons <strong>in</strong>to<br />

five categories as follows: ambition, national defense, responses to o<strong>the</strong>rs’ powerful<br />

behaviors, love between people, <strong>in</strong>formation shar<strong>in</strong>g.<br />

1.3. The hierarchy of needs <strong>the</strong>ory or "<strong>the</strong> pyramid of needs" was promoted by<br />

Abraham Maslow <strong>in</strong> 1954 <strong>and</strong> it is one of <strong>the</strong> most popular motivational <strong>the</strong>ories. The author<br />

says that motivation is one of <strong>the</strong> factors that determ<strong>in</strong>e human behavior, which is almost<br />

always motivated <strong>and</strong> determ<strong>in</strong>ed biologically, culturally <strong>and</strong> situationally. Maslow's<br />

motivational <strong>the</strong>ory is a progressive hierarchy of human needs <strong>and</strong> it is presented as a pyramid<br />

with five levels, whose satisfaction takes place <strong>in</strong> a certa<strong>in</strong> order of priority (from base to top<br />

of <strong>the</strong> "pyramid of needs"), as follows:<br />

a. physiological needs are <strong>the</strong> start<strong>in</strong>g po<strong>in</strong>t for <strong>the</strong> motivation <strong>the</strong>ory, represented by<br />

basic physiological necessities such as food, water, oxygen, shelter, rest, etc., whose<br />

satisfaction ensures <strong>in</strong>dividual survival. Maslow said that <strong>the</strong> physiological needs<br />

prevail, <strong>the</strong>y can not be ignored by <strong>the</strong> <strong>in</strong>dividual at <strong>the</strong> time of <strong>the</strong>ir occurrence, so<br />

<strong>the</strong> <strong>in</strong>dividual shall act to solve <strong>the</strong>m; once <strong>the</strong>y are satisfied, physiological needs are<br />

no longer a priority for <strong>the</strong> body, so that <strong>the</strong> <strong>in</strong>dividual will focus on higher needs that<br />

need to be satisfied. In an organization, ensur<strong>in</strong>g <strong>the</strong>se needs can be achieved by <strong>the</strong><br />

existence of a salary, good work<strong>in</strong>g conditions, a canteen <strong>in</strong>side <strong>the</strong> unit, air<br />

condition<strong>in</strong>g, <strong>the</strong> optimum operat<strong>in</strong>g temperature <strong>and</strong> so on.<br />

b. security <strong>and</strong> safety needs (personal security, protection aga<strong>in</strong>st threats <strong>and</strong> hazards,<br />

job safety) are above physiological needs, be<strong>in</strong>g <strong>the</strong> follow<strong>in</strong>g category of needs that<br />

can motivate. At <strong>the</strong> organizational level, this set of needs <strong>in</strong>volves pay<strong>in</strong>g attention to<br />

<strong>the</strong> management regard<strong>in</strong>g work safety conditions, wage growth with <strong>in</strong>flation,<br />

secur<strong>in</strong>g <strong>the</strong> existence of a pension, medical care etc.<br />

c. social needs <strong>in</strong>clude <strong>the</strong> needs of belong<strong>in</strong>g to a group, <strong>the</strong> need of acceptance,<br />

friendship, comradeship, love, etc. They can be satisfied through communication,<br />

<strong>in</strong>volvement <strong>and</strong> social <strong>in</strong>teraction <strong>and</strong> <strong>the</strong>y become active after <strong>the</strong> needs of <strong>the</strong> lower<br />

orders are met. At work, <strong>the</strong>y turn <strong>in</strong>to a desire to establish relationships with o<strong>the</strong>r<br />

employees, to create strong l<strong>in</strong>ks with members of team work, etc. to have a<br />

competent manager.<br />

d. self-esteem needs, <strong>the</strong> need for social recognition or <strong>the</strong> needs of <strong>the</strong> self, <strong>the</strong> ego<br />

are above social needs <strong>and</strong> <strong>the</strong>y concern each <strong>in</strong>dividual's desire to be respected by<br />

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o<strong>the</strong>rs, to have <strong>the</strong>ir prestige <strong>and</strong> achievements, <strong>the</strong>ir reputation <strong>and</strong> status <strong>in</strong> <strong>the</strong><br />

organization recognized. They refer to two categories of needs, accord<strong>in</strong>g to Maslow,<br />

as follows: on <strong>the</strong> one h<strong>and</strong>, self-esteem, power, social adequacy <strong>and</strong> reliability to <strong>the</strong><br />

world, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> prestige, reputation, attention <strong>and</strong> appreciation from<br />

those around. If met, <strong>the</strong>se needs determ<strong>in</strong>e <strong>the</strong> sense of self confidence, self value,<br />

power, confidence that can be useful <strong>and</strong> o<strong>the</strong>rwise, <strong>the</strong>y can cause feel<strong>in</strong>gs of<br />

<strong>in</strong>feriority, weakness, helplessness, <strong>in</strong>ability, <strong>and</strong> <strong>the</strong>y can lead to discouragement or<br />

compensation neurotic behavior (Pânişoară Georgeta şi Pânişoară Ion-Ovidiu, 2010, p.<br />

38). At <strong>the</strong> organizational level, <strong>the</strong> meet<strong>in</strong>g of this set of needs can be achieved by a<br />

positive performance evaluation process, by provid<strong>in</strong>g positive <strong>and</strong> negative feedback,<br />

by appreciat<strong>in</strong>g <strong>the</strong> employee’s work, by delegation of responsibilities, etc. (Cândea<br />

Rodica M. şi Cândea Dan, 2005, p. 189).<br />

e. needs of self accomplishment ("self-actualization" or accomplishment) concern <strong>the</strong><br />

need of spiritual development, tra<strong>in</strong><strong>in</strong>g, self-esteem, fulfillment <strong>and</strong> realization of<br />

<strong>in</strong>dividual potential <strong>and</strong> this is <strong>the</strong> maximum level, at <strong>the</strong> top of <strong>the</strong> "pyramid of<br />

needs".<br />

Later, Maslow grouped <strong>the</strong> first three levels of this hierarchy <strong>in</strong> <strong>the</strong> <strong>in</strong>ferior<br />

needs <strong>and</strong> he called those of <strong>the</strong> fourth <strong>and</strong> fifth stage higher needs.<br />

Later, dur<strong>in</strong>g 1970 (1972), <strong>the</strong> author developed this <strong>the</strong>ory, add<strong>in</strong>g two levels to this<br />

hierarchy, namely <strong>the</strong> needs for knowledge (referr<strong>in</strong>g to <strong>the</strong> need to know, underst<strong>and</strong><br />

<strong>and</strong> explore) <strong>and</strong> aes<strong>the</strong>tic necessities (symmetry, order <strong>and</strong> beauty), located<br />

immediately below <strong>the</strong> needs of self esteem.<br />

The two pr<strong>in</strong>ciples underly<strong>in</strong>g Maslow's model are:<br />

<strong>the</strong> regression pr<strong>in</strong>ciple, which stipulates that a satisfied need no longer<br />

motivates;<br />

<strong>the</strong> pr<strong>in</strong>ciple of progression, stipulates that <strong>the</strong> higher order needs are<br />

activated only when lower level needs have been met, at least partially.<br />

Follow<strong>in</strong>g <strong>the</strong> <strong>in</strong>vestigations it was established that <strong>the</strong> model launched by<br />

Maslow has some limitations due to <strong>the</strong> fact that <strong>the</strong> higher order needs of a person<br />

become more important as <strong>the</strong>y climb <strong>in</strong> <strong>the</strong> hierarchy <strong>and</strong> that <strong>in</strong>dividual needs vary<br />

by career stage, size of <strong>the</strong> organization or <strong>in</strong>dividual characteristics.<br />

The superiority of this approach to motivation applicable <strong>in</strong> all areas of life<br />

consists <strong>in</strong> <strong>the</strong> validation of <strong>the</strong> work environment as a social environment, which<br />

provides employee satisfaction, both pecuniary (money <strong>and</strong> o<strong>the</strong>r rewards), <strong>and</strong><br />

emotional (respect, recognition, <strong>in</strong>teractions, <strong>and</strong> pride to be important, useful, due to<br />

promotion <strong>and</strong> fulfillment or positive feedback).<br />

1.4. ERG <strong>the</strong>ory <strong>and</strong> <strong>the</strong> <strong>the</strong>ory of "existence, relatedness <strong>and</strong> growth", which was<br />

promoted by Clayton Alderfer, <strong>in</strong> 1972, is <strong>the</strong> concentration of Maslow's classification,<br />

expla<strong>in</strong><strong>in</strong>g motivation through three types of needs:<br />

<strong>the</strong> basic or material needs or (E for Existence Needs), similar to <strong>the</strong> physiological<br />

<strong>and</strong> <strong>the</strong> safety needs <strong>in</strong> Maslow's pyramid, which can be met through food, air,<br />

work<strong>in</strong>g conditions, adequate wages <strong>and</strong> bonuses;<br />

relational needs (R for relatedness), which is equivalent to <strong>the</strong> needs of belong<strong>in</strong>g<br />

<strong>and</strong> esteem <strong>in</strong> <strong>the</strong> "needs pyramid", <strong>and</strong> <strong>the</strong>ir satisfaction is determ<strong>in</strong>ed by way of<br />

relat<strong>in</strong>g to o<strong>the</strong>rs;<br />

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development needs (G st<strong>and</strong>s for growth), which refers to self-realization,<br />

recognition of merits, to maximiz<strong>in</strong>g <strong>the</strong> <strong>in</strong>dividual potential, develop<strong>in</strong>g new skills<br />

<strong>and</strong> creative skills.<br />

The ERG <strong>the</strong>ory is based on <strong>the</strong> pr<strong>in</strong>ciple of progressive satisfaction, accord<strong>in</strong>g<br />

to which <strong>the</strong> satisfaction of needs on a lower level allows <strong>the</strong> <strong>in</strong>dividual’s needs to<br />

move higher, toward <strong>the</strong> next level, like <strong>in</strong> Maslow’s hierarchy.<br />

The ERG <strong>the</strong>ory differs from A. Maslow's <strong>the</strong>ory by three elements:<br />

• an <strong>in</strong>dividual may seek to satisfy two or more goals simultaneously;<br />

• it admits that some <strong>in</strong>dividual needs can be prioritized differently, which gives it<br />

more flexibility than <strong>in</strong> <strong>the</strong> case of Maslow's model;<br />

• it is based on <strong>the</strong> pr<strong>in</strong>ciple of regression due to frustration, which argues that an<br />

unsatisfied higher order need <strong>in</strong>creases <strong>the</strong> need to meet one or more lower-level<br />

needs (Craiovan Mihai-Petru, 2006, p. 58).<br />

1.5. The motivation-hygiene <strong>the</strong>ory developed by Frederick Herzberg argues that<br />

employee attitudes to work depend on two categories of factors: hygiene (extr<strong>in</strong>sic, relat<strong>in</strong>g to<br />

context) <strong>and</strong> motivat<strong>in</strong>g (<strong>in</strong>tr<strong>in</strong>sic, development or content). The first category of factors are<br />

usually related to work<strong>in</strong>g conditions <strong>and</strong> it <strong>in</strong>cludes: payment of unethical labor, annoy<strong>in</strong>g<br />

supervision, unfavorable work<strong>in</strong>g conditions, tense <strong>in</strong>terpersonal relationships - formal <strong>and</strong><br />

<strong>in</strong>formal -, questionable job security, unexpla<strong>in</strong>ed uncerta<strong>in</strong> <strong>and</strong> distant personnel policies of<br />

<strong>the</strong> organization management, different from <strong>the</strong> wishes <strong>and</strong> aspirations of employees, etc.<br />

(Drăghici Constant<strong>in</strong>-Victor et al., 2011, pp. 210-211). The second category refers to <strong>the</strong> work<br />

itself <strong>and</strong> revolves around <strong>the</strong> values of achievement, advancement, recognition, responsibility<br />

<strong>and</strong> personal development. Hezberg's <strong>the</strong>ory argues that job satisfaction is determ<strong>in</strong>ed only by<br />

a k<strong>in</strong>d of factors (<strong>the</strong> motivators), while dissatisfaction is due to ano<strong>the</strong>r type of factors (<strong>the</strong><br />

hygienic). Accord<strong>in</strong>g to this <strong>the</strong>ory, hygienic factors have a greater potential to cause<br />

dissatisfaction than satisfaction, <strong>and</strong> motivational factors are responsible for <strong>the</strong> appearance of<br />

satisfaction. We must consider that <strong>the</strong> presence of hygienic factors does not generate<br />

satisfaction, but it simply serves to prevent dissatisfaction, while <strong>the</strong>ir absence or<br />

<strong>in</strong>sufficiency <strong>in</strong>creases dissatisfaction at work. We must also take <strong>in</strong>to account <strong>the</strong> fact that<br />

<strong>the</strong> presence of motivational factors results <strong>in</strong> <strong>in</strong>creas<strong>in</strong>g job satisfaction, while <strong>the</strong>ir absence<br />

does not cause dissatisfaction.<br />

1.6. XY <strong>the</strong>ory was developed <strong>in</strong> 1960 by D. McGregor. He issued two sets of<br />

assumptions about <strong>the</strong> attitudes <strong>and</strong> beliefs on behavior management <strong>and</strong> motivation of<br />

workers at work, namely: one, considered negative, called Theory X <strong>and</strong> ano<strong>the</strong>r one, a<br />

positive <strong>the</strong>ory called Y, which were designed based on different styles of management. The<br />

assumptions made by <strong>the</strong> author <strong>in</strong> <strong>the</strong>se <strong>the</strong>ories are (Voicu Costică şi Prună Ştefan, 2007,<br />

pp. 281-282):<br />

• Theory X assumes that employees dislike work <strong>and</strong> <strong>the</strong>y will act effectively only <strong>in</strong> a<br />

highly controlled environment, <strong>and</strong> it <strong>in</strong>cludes <strong>the</strong> follow<strong>in</strong>g assumptions:<br />

human be<strong>in</strong>gs dislike work <strong>and</strong> try to avoid it;<br />

umans are passive <strong>in</strong> <strong>the</strong> work process <strong>and</strong> <strong>the</strong>y avoid to take over<br />

responsibilities;<br />

employees seek to satisfy <strong>the</strong>ir own needs;<br />

people want security <strong>and</strong> stable jobs;<br />

people resist change;<br />

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under <strong>the</strong>se conditions, managers usually resort to <strong>the</strong> strict control of <strong>the</strong><br />

employees, to constra<strong>in</strong>ts <strong>and</strong> threats to achieve <strong>the</strong> objectives of <strong>the</strong><br />

organization;<br />

• Theory Y assumes that employees accept responsibility at work <strong>and</strong> <strong>the</strong>y do <strong>the</strong>ir<br />

best to achieve <strong>the</strong> objectives of <strong>the</strong> organization, when given a reward for it <strong>and</strong> it<br />

<strong>in</strong>cludes <strong>the</strong> follow<strong>in</strong>g assumptions:<br />

people do not dislike work <strong>and</strong> physical <strong>and</strong> <strong>in</strong>tellectual effort at <strong>the</strong><br />

workplace is considered as natural as recreation <strong>and</strong> leisure activities;<br />

<strong>the</strong> average person is able to take over responsibilities <strong>and</strong> <strong>the</strong>y have<br />

a considerable creative potential;<br />

people are <strong>in</strong>terested <strong>in</strong> achiev<strong>in</strong>g organizational objectives, <strong>the</strong>y are<br />

conv<strong>in</strong>ced that it will br<strong>in</strong>g personal rewards;<br />

<strong>the</strong> employee is concerned with <strong>the</strong>ir own safety, but <strong>the</strong>y also wish for job<br />

satisfaction, esteem <strong>and</strong> personal achievement;<br />

organizations generally do not make special efforts to ensure <strong>the</strong> efficient<br />

use of resources <strong>and</strong> manpower.<br />

Try<strong>in</strong>g to elim<strong>in</strong>ate <strong>the</strong> disadvantages <strong>and</strong> advantages of <strong>the</strong> two <strong>the</strong>ories<br />

toge<strong>the</strong>r, W. Ouch comb<strong>in</strong>ed <strong>the</strong>m <strong>and</strong> proposed a new model: <strong>the</strong>ory Z, based<br />

on <strong>the</strong> follow<strong>in</strong>g pr<strong>in</strong>ciples:<br />

mutual trust;<br />

respect for labor;<br />

<strong>in</strong>dependence <strong>and</strong> development of employees;<br />

versatility;<br />

selection <strong>and</strong> tra<strong>in</strong><strong>in</strong>g of staff etc.<br />

1.7. The <strong>the</strong>ory of acquired needs, also called <strong>the</strong>ory of success<br />

acquisition, promoted by David McClell<strong>and</strong> <strong>in</strong> 1965, is based upon <strong>the</strong> idea that <strong>the</strong> needs are<br />

a reflection of personal characteristics <strong>and</strong> <strong>the</strong>y can be acquired through<br />

experience <strong>and</strong> learn<strong>in</strong>g. This <strong>the</strong>ory argues that people who acquire one of <strong>the</strong> needs studied<br />

by McClell<strong>and</strong> (<strong>the</strong> need for achievement, affiliation <strong>and</strong> power) behave differently than those<br />

who do not have that need, as follows (Pânişoară Georgeta şi Pânişoară Ion-Ovidiu, 2010, pp.<br />

43-45):<br />

• people with need to achieve prefer:<br />

moderately difficult tasks <strong>and</strong> objectives because <strong>the</strong>y provide maximum<br />

opportunity to be achieved, unlike most difficult which present a risk of not<br />

be<strong>in</strong>g satisfied or very light targets, whose realization would cause a low<br />

level of satisfaction;<br />

to assume personal responsibility for performance, based on <strong>the</strong>ir own<br />

abilities <strong>and</strong> efforts ra<strong>the</strong>r than to acknowledge <strong>the</strong> work of teammates or<br />

chance <strong>in</strong>tervention;<br />

to know how well <strong>the</strong>y performed <strong>the</strong> task, so as to receive feedback <strong>in</strong> this<br />

regard;<br />

to avoid rout<strong>in</strong>e, to identify new ways to perform <strong>the</strong>ir activities;<br />

• people need for affiliation are characterized by a pronounced so-called "social<br />

<strong>in</strong>telligence", which means that <strong>the</strong>y quickly learn <strong>the</strong> social networks of <strong>the</strong><br />

organization, <strong>the</strong>y are frequently open to communication with those who form<br />

<strong>the</strong>se networks <strong>and</strong> <strong>the</strong>y try to avoid conflicts;<br />

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• people with a prevail<strong>in</strong>g need for power are characterized by a desire to <strong>in</strong>fluence<br />

or control o<strong>the</strong>rs.<br />

McClell<strong>and</strong>'s model addresses <strong>the</strong> needs of higher order; it supports <strong>the</strong> importance of<br />

tra<strong>in</strong><strong>in</strong>g staff <strong>and</strong> tra<strong>in</strong><strong>in</strong>g programs <strong>and</strong> promotion of managers.<br />

1.8. The job characteristics model (Currie Donald, 2009, pp. 239-240) is based on<br />

<strong>the</strong> idea that how employees react to <strong>the</strong> nature <strong>and</strong> configuration of <strong>the</strong>ir work varies by<br />

<strong>in</strong>dividual characteristics. This <strong>the</strong>ory is <strong>the</strong> result of research conducted by J. Richard<br />

Hackman <strong>and</strong> Greg R. Oldham (1976, 1980), who identified five essential characteristics of<br />

<strong>the</strong> job, as follows:<br />

variety of skills - refers to <strong>the</strong> number skills necessary for <strong>the</strong> efficient<br />

execution of tasks;<br />

task identity - <strong>the</strong> extent <strong>in</strong> which <strong>the</strong> employee performs <strong>the</strong>ir task fully, not<br />

partially;<br />

significance of task – reflects <strong>the</strong> way <strong>the</strong> employee’s work touches <strong>the</strong> lives of<br />

o<strong>the</strong>r people (if <strong>the</strong>re is such <strong>in</strong>fluence);<br />

autonomy - is <strong>the</strong> degree to which employees are free to express <strong>the</strong>ir judgment<br />

<strong>in</strong> <strong>the</strong>ir work;<br />

feedback - <strong>the</strong> extent to which job content performance <strong>in</strong>dicators are provided.<br />

2. Theories focused on <strong>the</strong> process, emphasizes <strong>the</strong> factors that direct motivated<br />

behavior, <strong>and</strong> <strong>the</strong>y show how employee behavior can be channeled towards <strong>the</strong> desired<br />

behavior through motivational processes. This category <strong>in</strong>cludes:<br />

2.1. expectations <strong>the</strong>ory, also called <strong>the</strong> expected performance <strong>the</strong>ory, <strong>the</strong> <strong>the</strong>ory<br />

of <strong>in</strong>strumentality, or VIE <strong>the</strong>ory (<strong>the</strong> acronym refers to <strong>the</strong> terms valence V,<br />

<strong>in</strong>strumentality I, <strong>and</strong> expectation E), was <strong>in</strong>itiated by Victor Vroom <strong>in</strong> 1964. This <strong>the</strong>ory<br />

states that employee behavior will be chosen from several possible options, depend<strong>in</strong>g on <strong>the</strong><br />

likelihood of <strong>the</strong> alternative behavior to lead to obta<strong>in</strong><strong>in</strong>g <strong>the</strong> desired, expected result. The<br />

relationship between behavior <strong>and</strong> expected results depends on a complex of <strong>in</strong>dividual<br />

factors (needs, skill, ability, etc.), <strong>and</strong> organizational factors (organization control, reward<br />

system, performance) <strong>and</strong> it can be characterized by three measurables:<br />

valence or preference, reflect<strong>in</strong>g <strong>the</strong> value anticipat<strong>in</strong>gly attributed by <strong>the</strong><br />

employee to <strong>the</strong> results of his work. It can be negative when <strong>the</strong> <strong>in</strong>dividual<br />

considers unpleasant results, generat<strong>in</strong>g dissatisfaction (fatigue, conflict,<br />

overload), null, when <strong>the</strong> rewards are immaterial to <strong>the</strong>m, or positive, if <strong>the</strong> results<br />

of his work are reward<strong>in</strong>g (high salary, social support, autonomy);<br />

<strong>in</strong>strumentality, is <strong>the</strong> belief that <strong>the</strong> employee will receive rewards commensurate<br />

with <strong>the</strong> contribution to <strong>the</strong> work. For example, <strong>in</strong>strumentality is low, when an<br />

employee is required to have <strong>the</strong> best performance <strong>in</strong> conditions where wages are<br />

low, zero, if <strong>the</strong> employee sees no l<strong>in</strong>k between performance <strong>and</strong> pay (as <strong>in</strong> <strong>the</strong><br />

case of fixed wages) or greater, when <strong>the</strong> employee expects to get <strong>the</strong> rewards<br />

(evidence of gratitude, bonuses, advancement, etc.) for better results (Craiovan<br />

Mihai-Petru, 2006, p. 60);<br />

expectation expresses <strong>the</strong> extent to which <strong>the</strong> employee believes that a certa<strong>in</strong><br />

behavior will lead to obta<strong>in</strong><strong>in</strong>g a particular result. Although, usually, <strong>the</strong> worker<br />

believes that <strong>the</strong> efforts <strong>and</strong> efficiency obta<strong>in</strong>ed are <strong>in</strong>terrelated, <strong>in</strong> some cases (for<br />

example, when <strong>the</strong> equipment is obsolete, <strong>the</strong> materials are of poor quality, <strong>the</strong>re is<br />

improper equipment, <strong>in</strong>formation, skills <strong>and</strong> <strong>in</strong>sufficient support) <strong>the</strong> employee<br />

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mak<strong>in</strong>g efforts, but <strong>the</strong> performance rema<strong>in</strong>s unsatisfactory, <strong>the</strong> employee may end<br />

up be<strong>in</strong>g demotivated.<br />

Accord<strong>in</strong>g to Vroom's <strong>the</strong>ory, motivation is directly proportional to <strong>the</strong><br />

expectation, <strong>in</strong>strumentality <strong>and</strong> valence:<br />

MOTIVATION = EXPECTETION x INSTRUMENTALITY x VALENCE<br />

Analyz<strong>in</strong>g this relationship, we can draw <strong>the</strong> follow<strong>in</strong>g conclusions:<br />

direct proportionality is necessary <strong>and</strong> sufficient to achieve <strong>the</strong> optimal<br />

motivation;<br />

motivation can not exist without one of those three factors.<br />

The ma<strong>in</strong> contributions of Vroom's <strong>the</strong>ory are that it aims to expla<strong>in</strong> how<br />

<strong>in</strong>dividual goals <strong>in</strong>fluence efforts <strong>and</strong> that it supports <strong>the</strong> idea that <strong>in</strong>dividual<br />

choice of behavior depends on how <strong>the</strong> <strong>in</strong>dividual is led to <strong>the</strong> ultimate goal.<br />

2.2. based on <strong>the</strong> <strong>the</strong>ory of expectations, Lyman Porter <strong>and</strong> Edward Lawler (1968)<br />

developed a more comprehensive model of motivation, which was applied <strong>in</strong> particular to <strong>the</strong><br />

managers. This model argues that workplace performance produces satisfaction <strong>and</strong> <strong>the</strong> levels<br />

of motivation, satisfaction <strong>and</strong> performance are determ<strong>in</strong>ed by <strong>in</strong>dividual perceptions of <strong>the</strong><br />

results. The authors say that <strong>the</strong> effort is required, but not enough to achieve good<br />

performance <strong>and</strong> for this, <strong>the</strong> employee should also have <strong>the</strong> required knowledge, skills <strong>and</strong><br />

<strong>the</strong> type of personality. However, performance at work is determ<strong>in</strong>ed, <strong>in</strong> particular, by <strong>the</strong><br />

effort of <strong>the</strong> worker. The employee sees performance as an opportunity to receive <strong>in</strong>tr<strong>in</strong>sic<br />

rewards (professional fulfillment, updat<strong>in</strong>g knowledge, etc.) or extr<strong>in</strong>sic (related to work<strong>in</strong>g<br />

conditions <strong>and</strong> social status), which are kept <strong>in</strong> balance, lead<strong>in</strong>g to a fair reward, <strong>and</strong> thus<br />

determ<strong>in</strong><strong>in</strong>g satisfaction.<br />

2.3. The <strong>the</strong>ory of equity belongs to J. Stacey Adams (1961) <strong>and</strong> it is based on <strong>the</strong><br />

concept of justice or fair exchange. Accord<strong>in</strong>g to this <strong>the</strong>ory, motivation is a dynamic,<br />

relational process, <strong>and</strong> it depends on <strong>the</strong> people’s cont<strong>in</strong>uous comparisons between <strong>the</strong>ir own<br />

rate of transformation of <strong>in</strong>puts <strong>in</strong>to outputs <strong>and</strong> <strong>the</strong> rates of transformation of o<strong>the</strong>rs, as well<br />

as <strong>the</strong> decision on equity. The status of equity can be seen when <strong>the</strong> rates shown above are<br />

perceived as be<strong>in</strong>g equal <strong>and</strong> <strong>the</strong> status of <strong>in</strong>equality when <strong>the</strong>se rates are different.<br />

People consider <strong>in</strong>puts to <strong>the</strong> organization on <strong>the</strong> part of each person: <strong>the</strong>ir age, sex,<br />

education, qualifications, skills, etc., <strong>and</strong> outputs (tangible or <strong>in</strong>tangible): salary, awards,<br />

benefits, prestige, etc.<br />

On <strong>the</strong> organizational level, employees compare <strong>the</strong>ir own efforts at work <strong>and</strong> <strong>the</strong> rewards<br />

resulted from <strong>the</strong>se efforts to <strong>the</strong> same ratio <strong>in</strong> ano<strong>the</strong>r person or ano<strong>the</strong>r group. From <strong>the</strong>se<br />

comparisons, <strong>the</strong> result can be employee job satisfaction, if <strong>the</strong> relationship between <strong>the</strong>se<br />

ratios is equal or dissatisfaction o<strong>the</strong>rwise. The appearance of <strong>in</strong>equity can cause<br />

discouragement <strong>and</strong> demotivation of workers, <strong>and</strong>, to restore equity, <strong>the</strong>y may act <strong>in</strong> one of<br />

<strong>the</strong> follow<strong>in</strong>g ways:<br />

• cognitive chang<strong>in</strong>g <strong>the</strong>ir own <strong>in</strong>puts or outputs;<br />

• cognitive chang<strong>in</strong>g <strong>the</strong> <strong>in</strong>puts or outputs of o<strong>the</strong>rs;<br />

• chang<strong>in</strong>g <strong>the</strong> basis for comparison;<br />

• chang<strong>in</strong>g <strong>in</strong>puts;<br />

• chang<strong>in</strong>g outputs;<br />

• ab<strong>and</strong>onment of employment.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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3. THEORIES FOCUSED ON STRENGTHENING focus on factors that determ<strong>in</strong>e<br />

repeated behavior, <strong>and</strong> <strong>in</strong> this category <strong>the</strong>re are:<br />

3.1. Theory of re<strong>in</strong>forcement, also known as <strong>the</strong> <strong>the</strong>ory of operant condition<strong>in</strong>g, or<br />

<strong>the</strong> <strong>the</strong>ory of streng<strong>the</strong>n<strong>in</strong>g, developed by BF Sk<strong>in</strong>ner, has identified a number of l<strong>in</strong>ks<br />

between rewards <strong>and</strong> results. The basic pr<strong>in</strong>ciple underly<strong>in</strong>g this <strong>the</strong>ory ma<strong>in</strong>ta<strong>in</strong>s that a<br />

positive behavior tends to be repeated <strong>and</strong> behaviors that have unpleasant consequences tend<br />

to be avoided. Thus, at <strong>the</strong> organizational level, performance can be enhanced <strong>and</strong> directed<br />

towards <strong>the</strong> goals by provid<strong>in</strong>g appropriate rewards for good performance, result<strong>in</strong>g <strong>in</strong><br />

re<strong>in</strong>forc<strong>in</strong>g <strong>the</strong> behavior that led to <strong>the</strong>se performances, to ensure <strong>the</strong> likelihood of <strong>the</strong>ir<br />

recurrence.<br />

The disadvantage of BF Sk<strong>in</strong>ner's <strong>the</strong>ory is that <strong>the</strong> emphasis is on extr<strong>in</strong>sic factors,<br />

exclud<strong>in</strong>g <strong>the</strong> idea that work itself can be a motivat<strong>in</strong>g factor.<br />

An application of this <strong>the</strong>ory at <strong>the</strong> organizational level is that managers can re<strong>in</strong>force desired<br />

behavior <strong>and</strong> punish those unwanted by one of four methods (Craiovan Mihai-Petru, 2006, p.<br />

63):<br />

Positive re<strong>in</strong>forcement is <strong>the</strong> desired positive result of a certa<strong>in</strong> behavior <strong>and</strong> it aims to<br />

<strong>in</strong>crease <strong>the</strong> frequency of that behavior, us<strong>in</strong>g material benefits (pay <strong>in</strong>creases,<br />

bonuses, profit participation, etc.) or o<strong>the</strong>rs (e.g., a note of assessment or a letter from<br />

<strong>the</strong> Director General, etc.)<br />

negative re<strong>in</strong>forcement is to avoid unpleasant consequences with a desired behavior<br />

(e.g., employees who are reprim<strong>and</strong>ed by <strong>the</strong>ir superiors for a delay or unsatisfactory<br />

performance will realize that <strong>the</strong>y can avoid <strong>the</strong> unpleasant consequences by be<strong>in</strong>g<br />

punctual or by a better performance);<br />

ext<strong>in</strong>ction is a sanction consist<strong>in</strong>g of withdrawal of pleasant consequences, due to<br />

unwanted behaviors. Apply<strong>in</strong>g ext<strong>in</strong>ction takes place <strong>in</strong> three stages: identify<strong>in</strong>g<br />

behavior that is <strong>in</strong>tended to be elim<strong>in</strong>ated or reduced, identify<strong>in</strong>g <strong>the</strong> re<strong>in</strong>forcer which<br />

encourages <strong>the</strong> unwanted behavior, <strong>and</strong> elim<strong>in</strong>at<strong>in</strong>g <strong>the</strong> re<strong>in</strong>forcer.<br />

punishment reflects an unpleasant consequence, follow<strong>in</strong>g an undesirable<br />

behavior. Even if <strong>the</strong> penalty produces fast results <strong>and</strong> managers often tend to use <strong>the</strong><br />

application of penalty, it should be applied only where strictly necessary <strong>and</strong><br />

progressively, depend<strong>in</strong>g on <strong>the</strong> frequency <strong>and</strong> seriousness, because it may have more<br />

serious consequences than <strong>the</strong> behavior that it is <strong>in</strong>tended to remove (absenteeism,<br />

resignations, sabotage, apathy, hostility, fear, etc.).<br />

3.2. <strong>the</strong>ory of rewards promotes <strong>the</strong> idea that motivation is a result of environmental<br />

stimuli that cause <strong>the</strong> <strong>in</strong>dividual to perform certa<strong>in</strong> actions to achieve desirable goals or to<br />

avoid unwanted events. Accord<strong>in</strong>g to this <strong>the</strong>ory, <strong>the</strong> reward is <strong>the</strong> force that causes <strong>the</strong><br />

<strong>in</strong>dividual to act <strong>and</strong> say that some goals are so desirable, that <strong>the</strong>y motivate behavior, even <strong>in</strong><br />

<strong>the</strong> absence of <strong>in</strong>ternal needs (e.g., eat a cake that is appetiz<strong>in</strong>g, even if we are not<br />

hungry). Similarly, it was found that some objectives have such a low value, that <strong>the</strong><br />

<strong>in</strong>dividual tends to reject <strong>the</strong>m, even if <strong>the</strong>y could meet certa<strong>in</strong> m<strong>in</strong>or needs (for example,<br />

some <strong>in</strong>dividuals will avoid to eat live worms, even if <strong>the</strong>y are hungry <strong>and</strong> <strong>the</strong>y know <strong>the</strong>y are<br />

considered delicacies <strong>in</strong> some parts of <strong>the</strong> world, or that <strong>the</strong>y are an excellent source of<br />

prote<strong>in</strong>).<br />

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University of Bucharest<br />

CONCLUSION<br />

Address<strong>in</strong>g <strong>the</strong> complex issues of performance by those responsible with manag<strong>in</strong>g it focuses<br />

on two aspects: <strong>the</strong> ability of employees to perform <strong>the</strong>ir duties accord<strong>in</strong>g to <strong>the</strong> job<br />

description, <strong>and</strong> <strong>the</strong>ir will<strong>in</strong>gness to undertake this activity. The aims mentioned above can be<br />

met by organizations, both through a strong <strong>and</strong> reliable recruitment <strong>and</strong> selection, which is<br />

necessary to ensure competent people <strong>and</strong> / or suitable for tra<strong>in</strong><strong>in</strong>g <strong>and</strong> through <strong>the</strong> capacity of<br />

build<strong>in</strong>g programs for employees to enhance <strong>the</strong> quantity <strong>and</strong> quality of <strong>the</strong>ir activities with<strong>in</strong><br />

each job, which will ultimately be reflected <strong>in</strong> <strong>the</strong> organization's performance.<br />

“F<strong>in</strong>ally a last remark, considered essential by us: <strong>the</strong> success of substantiation, elaboration<br />

<strong>and</strong> implementation of a strategy depends on <strong>the</strong> motivat<strong>in</strong>g of <strong>the</strong> factors <strong>in</strong>volved. By this,<br />

one should consider a decisive condition<strong>in</strong>g of <strong>the</strong> strategy to <strong>the</strong> human dimension of <strong>the</strong><br />

<strong>in</strong>stitution” (Ovidiu Nicolescu şi Ion Verboncu, 1999, p. 188).<br />

From all of <strong>the</strong> above facts, we can draw one conclusion: people ought to be motivated!<br />

REFERENCES<br />

1. Cândea, Rodica M., <strong>and</strong> Cândea, Dan. Emotional Skills <strong>and</strong> Success <strong>in</strong><br />

Management. Bucharest: Economic Publish<strong>in</strong>g House, 2005<br />

2. Craiovan, Mihai Petru. Introduction to Human Resources Psychology. Bucharest:<br />

University Publish<strong>in</strong>g House, 2006<br />

3. Currie, Donald. Introduction to Human Resource Management. Bucharest: CODECS,<br />

2009<br />

4. Drăghici, Constant<strong>in</strong> Victor, Pahonţu, Lucian, Iacob, Adrian, <strong>and</strong> Constant<strong>in</strong>, Ciprian.<br />

Motivational Factors <strong>in</strong> <strong>the</strong> Activity of Civil Servants <strong>in</strong> <strong>the</strong> National Penitentiary<br />

Adm<strong>in</strong>istration. Craiova: Sitech Publish<strong>in</strong>g House, 2011<br />

5. Nicolescu, Ovidiu, <strong>and</strong> Verboncu, Ion. The Fundamentals of Organization Management.<br />

Repr<strong>in</strong>t edition. Bucharest: University Publish<strong>in</strong>g House, 2008<br />

6. Nicolescu, Ovidiu, <strong>and</strong> Verboncu, Ion. Management. Third Revised Edition. Bucharest:<br />

Economic Publish<strong>in</strong>g House, 1999<br />

7. Pânişoară, Georgeta, <strong>and</strong> Pânişoară, Ion Ovidiu. Effective Motivation. Practical Guide.<br />

Iasi: Polirom, 2010<br />

8. Voicu, Costică, <strong>and</strong> Prună, Ştefan. Police Organizational Management. Theoretical<br />

Fundamentals. Bucureşti: MediaUno, 2007.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

FOREIGN DIRECT INVESTMENTS AND THE ECONOMIC GROWTH IN<br />

ROMANIA<br />

Magdalena Rădulescu,<br />

University of Pitești, Romania<br />

ABSTRACT:<br />

Most part of <strong>the</strong> FDI specialists th<strong>in</strong>ks that FDI had a positive impact upon <strong>the</strong> economic<br />

growth <strong>in</strong> <strong>the</strong> receiv<strong>in</strong>g countries. They had shown that <strong>the</strong>re is a direct relation between <strong>the</strong> FDI<br />

fluxes (as percent from <strong>the</strong> GDP) <strong>and</strong> <strong>the</strong> growth GDP/habitant not just for <strong>the</strong> developed countries,<br />

but also for most of <strong>the</strong> countries <strong>in</strong> development. The countries <strong>in</strong> transition need FDI not just to<br />

produce more goods <strong>and</strong> a higher quality. Foreign capital <strong>in</strong>vestments are <strong>the</strong> most efficient <strong>and</strong> safe<br />

way to <strong>in</strong>tegrate <strong>in</strong>to <strong>the</strong> world economy. Conclud<strong>in</strong>g, this factor is also very important, only direct<br />

foreign <strong>in</strong>vestments would allow us to re-specialize our economy, to overtake <strong>the</strong> situation when we<br />

ma<strong>in</strong>ta<strong>in</strong> on <strong>the</strong> world market only with food products <strong>and</strong> raw materials. Indeed, accumulated<br />

experience shows that FDI had substantially enhanced <strong>the</strong> national economies re-specialization<br />

processes all over <strong>the</strong> world. The author shares <strong>the</strong> op<strong>in</strong>ion of those specialists who affirm that FDI<br />

play a determ<strong>in</strong>ant role <strong>in</strong> re-specializ<strong>in</strong>g transition economies <strong>and</strong> <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> export potential,<br />

production modernization; third, FDI growth leads to <strong>the</strong> <strong>in</strong>crease of manufactured production<br />

quantity.<br />

Fur<strong>the</strong>r, we will exam<strong>in</strong>e some structural changes, which had been made, under <strong>the</strong> <strong>in</strong>fluence<br />

of FDI, <strong>in</strong> Romania <strong>and</strong> us<strong>in</strong>g VAR techniques we will exam<strong>in</strong>e <strong>the</strong> impact of FDIs on economic<br />

growth <strong>in</strong> <strong>the</strong> short-run <strong>and</strong> <strong>in</strong> <strong>the</strong> long-run.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

GERMAN INFLUENCE ON THE COMPETITION POLICY OF THE EU<br />

FROM THE HISTORICAL PERSPECTIVE<br />

Romana Mikhel<br />

Humboldt University of Berl<strong>in</strong><br />

ABSTRACT<br />

This paper attempts to study <strong>the</strong> <strong>in</strong>fluence of German competition law on <strong>the</strong><br />

development of <strong>the</strong> competition law of <strong>the</strong> European Union from <strong>the</strong> historical po<strong>in</strong>t of view.<br />

Germany was <strong>the</strong> first country <strong>in</strong> <strong>the</strong> European Community that has adopted rules aga<strong>in</strong>st<br />

restra<strong>in</strong>ts of competition that’s why it has had a considerable <strong>in</strong>fluence on <strong>the</strong> development of<br />

<strong>the</strong> antitrust rules <strong>and</strong> merger control <strong>in</strong> <strong>the</strong> Community.<br />

cartel<br />

Key words: European Union, Germany, competition policy, concentration, merger,<br />

1. INTRODUCTION<br />

The 1950 th are characterized by <strong>the</strong> fact that dur<strong>in</strong>g <strong>the</strong>se years <strong>the</strong>re were not only<br />

adopted three major antitrust laws: British Practices Act (1956), German Act aga<strong>in</strong>st restra<strong>in</strong>ts<br />

of competition (1957) (Gesetz gegen Wettbewerbsbeschränkungen (GWH)) <strong>and</strong> European<br />

Treaty of Rome (Treaty establish<strong>in</strong>g <strong>the</strong> European Economic Community (EEC)), <strong>the</strong>n <strong>the</strong><br />

Treaty of Rome (1957), but also a new active antitrust policy was implemented. S<strong>in</strong>ce <strong>the</strong>n,<br />

Europe has experienced rapid changes <strong>in</strong> <strong>the</strong> competition policy at <strong>the</strong> Community level <strong>and</strong><br />

Member States level. Most national laws have been amended accord<strong>in</strong>g to dem<strong>and</strong>s of <strong>the</strong><br />

European Community to adapt <strong>the</strong>ir legislation with <strong>the</strong> articles 85-90 of <strong>the</strong> Treaty of Rome<br />

91957) for <strong>the</strong> purposes of antitrust jurisdiction.<br />

At <strong>the</strong> <strong>in</strong>itial stage of <strong>the</strong> European competition policy, <strong>the</strong> found<strong>in</strong>g Member States,<br />

except Germany, had no clear rules that regulated competition as it was stipulated <strong>in</strong> Treaty of<br />

Rome. Belgium <strong>and</strong> Luxembourg didn’t have legislation that regulated <strong>the</strong> competition; <strong>the</strong><br />

Dutch had a weak law on economic competition, developed <strong>in</strong> 1956. In Italy, monopolies <strong>and</strong><br />

restrictive practices were regulated under <strong>the</strong> Civil Code, while <strong>the</strong> French law had detailed,<br />

but very weak regulation of restrictive bus<strong>in</strong>ess activities. Thus, Germany at <strong>the</strong> end of <strong>the</strong><br />

1950s was <strong>the</strong> only country with a strict regime of competition <strong>and</strong> <strong>the</strong>refore could participate<br />

actively <strong>in</strong> form<strong>in</strong>g <strong>the</strong> competition policy of <strong>the</strong> European Community. Nowadays Germany<br />

still has a significant <strong>in</strong>fluence on <strong>the</strong> policymak<strong>in</strong>g of <strong>the</strong> European Union what naturally has<br />

its historical background. This background expla<strong>in</strong>s us why Germany is so important not only<br />

<strong>in</strong> Europe, but also <strong>in</strong> <strong>the</strong> world.<br />

2. LITERATURE REVIEW<br />

The competition policy of <strong>the</strong> European Union was highly approached <strong>in</strong> <strong>the</strong><br />

specialized literature dur<strong>in</strong>g <strong>the</strong> last decades. Hildebr<strong>and</strong>t (2002) pays a special attention to<br />

<strong>the</strong> history of <strong>the</strong> European competition policy development. It’s shown <strong>the</strong> <strong>in</strong>fluence of<br />

German social market economy <strong>and</strong> <strong>the</strong> development of <strong>the</strong> European economic thought <strong>in</strong><br />

<strong>the</strong> field of competition <strong>and</strong> antitrust. Special attention Hildebr<strong>and</strong> (2002) pays to <strong>the</strong><br />

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University of Bucharest<br />

description of two ma<strong>in</strong> articles of <strong>the</strong> Lisbon Treaty – Article 81 <strong>and</strong> 82, that regulate <strong>the</strong><br />

competition rules <strong>in</strong> <strong>the</strong> European Union, as well as to <strong>the</strong> practices of merger regulation.<br />

Hildebr<strong>and</strong>t (2002) analyses <strong>the</strong> activity of <strong>the</strong> European Commission toward <strong>the</strong><br />

improvement of <strong>the</strong> EU competition law.<br />

Mart<strong>in</strong> (1998) very precisely analyses <strong>the</strong> competition policy of <strong>the</strong> European Union’s<br />

Member States. The author takes <strong>the</strong> ma<strong>in</strong> Member States such as Germany, UK, <strong>the</strong><br />

Ne<strong>the</strong>rl<strong>and</strong>s, France, Belgium, Irel<strong>and</strong>, Italy, Portugal <strong>and</strong> Spa<strong>in</strong>. He analyses <strong>the</strong> role of <strong>the</strong><br />

competition policy with <strong>the</strong> respect to regulated <strong>in</strong>dustries as well as <strong>the</strong> implementation of<br />

<strong>the</strong> competition policy for <strong>the</strong> first time <strong>in</strong> Member States.<br />

C<strong>in</strong>i <strong>and</strong> McGowan (1998) state that “European competition policy is one of <strong>the</strong><br />

Commission’s flagship policies”. It is no more complex or “technical” than any o<strong>the</strong>r<br />

European policies”. The author looks through <strong>the</strong> history of <strong>the</strong> European Competition Policy<br />

<strong>and</strong> remark <strong>the</strong> role of <strong>the</strong> German competition policy <strong>in</strong> it. They analyze <strong>the</strong> restrictive<br />

practices policy, monopoly policy, restrictive practices, as well as merger policy <strong>and</strong> state aid.<br />

Johann Eekhoff (2008) states that competition policy has “played a decisive role <strong>in</strong> <strong>the</strong><br />

creation of a more prosperous, competitive <strong>and</strong> <strong>in</strong>tegrated European economy.” The author<br />

studies specific markets, such as labor market, European health care system <strong>and</strong> transport.<br />

Haidenha<strong>in</strong> <strong>and</strong> Schneider (1991) give a very precise description of <strong>the</strong> German<br />

antitrust law, namely The Art aga<strong>in</strong>st restra<strong>in</strong>s of competition. Moreover <strong>the</strong> authors compare<br />

<strong>the</strong> European <strong>and</strong> German competition law.<br />

Kokkoris (2011) exam<strong>in</strong>es <strong>the</strong> phenomenon of mergers <strong>and</strong> “non-collusive<br />

oligopolies”, <strong>and</strong> <strong>the</strong>ir regulation <strong>in</strong> <strong>the</strong> EU. The author concludes that <strong>the</strong> dom<strong>in</strong>ance test was<br />

<strong>in</strong>adequate <strong>in</strong> captur<strong>in</strong>g non-collusive oligopolies <strong>and</strong> <strong>the</strong> reform of <strong>the</strong> substantive test was<br />

justified <strong>and</strong> necessary.<br />

Müller (2010) compares competition policies of <strong>the</strong> United States, Germany <strong>and</strong><br />

European Union <strong>and</strong> <strong>the</strong>ir <strong>in</strong>fluence on each o<strong>the</strong>r. The author highlights <strong>the</strong> respective roles<br />

<strong>and</strong> functions of private damages claims <strong>in</strong> <strong>the</strong> <strong>in</strong>stitutional framework of antitrust<br />

enforcement <strong>in</strong> <strong>the</strong> legislative systems of <strong>the</strong> above mentioned countries.<br />

Sebastian Eyre <strong>and</strong> Mart<strong>in</strong> Lodge (2000) exam<strong>in</strong>e <strong>the</strong> process of <strong>the</strong> Europeanization<br />

<strong>in</strong> <strong>the</strong> sphere of competition policy on <strong>the</strong> example of Germany <strong>and</strong> <strong>the</strong> UK. The authors<br />

provide a detailed account of <strong>the</strong> reform processes <strong>and</strong> responses to <strong>the</strong> <strong>in</strong>troduction of<br />

European legal <strong>in</strong>struments <strong>in</strong> <strong>the</strong> doma<strong>in</strong> of national competition policy.<br />

Wise (2007) states that “<strong>the</strong> competition policy of <strong>the</strong> European Community is now <strong>in</strong><br />

transition toward a basis <strong>in</strong> market-centered economic considerations, as well as on<br />

application through <strong>the</strong> now-extensive network of national level authorities”.<br />

3. PAPER CONTENT<br />

EU Competition rules are based on <strong>the</strong> views of <strong>the</strong> European economic school,<br />

particularly Freiburg School. European School is built <strong>in</strong>to <strong>the</strong> concept of social market<br />

economy with a focus on consumer welfare. In terms of Freiburg School, <strong>the</strong> economic order<br />

based on <strong>the</strong> competition is <strong>the</strong> only way to achieve susta<strong>in</strong>ed economic performance <strong>and</strong><br />

stability. However, competition cannot fulfill its <strong>in</strong>tegrative function, unless it is <strong>in</strong> <strong>the</strong><br />

appropriate form. The representatives of <strong>the</strong> Freiburg School headed by Walter Eucken<br />

believed that <strong>the</strong> market form of perfect competition should be restored <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong>ed.<br />

The Freiburg school of th<strong>in</strong>kers shared <strong>the</strong> concept of early liberalism that set a<br />

competitive economic system as a necessary condition for <strong>the</strong> prosperous, free <strong>and</strong> just<br />

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society. They were conv<strong>in</strong>ced that a society could develop only when <strong>the</strong> market is embedded<br />

<strong>in</strong> <strong>the</strong> constitutional framework. This framework is important to protect competition from <strong>the</strong><br />

distortion.<br />

The model of perfect competition has set basic st<strong>and</strong>ards for <strong>the</strong> European competition<br />

law. This model requires that <strong>the</strong> law prevented from <strong>the</strong> creation of <strong>the</strong> monopolistic power,<br />

abolished <strong>the</strong> exist<strong>in</strong>g monopolistic structures, where possible, <strong>and</strong> where it is impossible,<br />

controlled <strong>the</strong> behavior of <strong>the</strong> monopolies. The prohibition of monopolies was primarily<br />

focused on cartels <strong>and</strong> o<strong>the</strong>r anticompetitive agreements between market participants. This<br />

concept of competition law drew attention to one important problem – <strong>the</strong> private economic<br />

power. This broad concept of economic power is one of <strong>the</strong> features of th<strong>in</strong>k<strong>in</strong>g of <strong>the</strong><br />

German <strong>and</strong> European competition law, which dist<strong>in</strong>guishes it from most American<br />

counterparts of <strong>the</strong> antitrust law.<br />

This fundamentally new concept was applied <strong>in</strong> German political agenda<br />

(Ordnungspolitik). It is believed that <strong>the</strong> ordoliberal concept of competition law has played a<br />

key role <strong>in</strong> <strong>the</strong> success of Germany's social market economy, <strong>the</strong> evolution of German thought<br />

<strong>and</strong> its relation to <strong>the</strong> economy <strong>and</strong> society. German ordoliberalism had a significant impact<br />

on competition rules. That’s why some provisions of competition law were <strong>in</strong>corporated <strong>in</strong>to<br />

<strong>the</strong> Rome Treaty under German pressure.<br />

The proof of ordoliberal impact on <strong>the</strong> EU <strong>in</strong>stitutions <strong>and</strong> practices is <strong>the</strong><br />

participation of German officials <strong>in</strong> <strong>the</strong> creation of European Community. In fact, ordoliberal<br />

effect was particularly evident <strong>and</strong> direct <strong>in</strong> <strong>the</strong> sphere of competition. Germany was <strong>the</strong> only<br />

country <strong>in</strong> Europe, which had at that time competition law, became a leader <strong>in</strong> <strong>the</strong><br />

development of <strong>the</strong> community competition law. Much of <strong>the</strong> debate on competition policy<br />

took place <strong>in</strong> Germany, which also <strong>in</strong>fluenced <strong>the</strong> development of competition rules <strong>in</strong> <strong>the</strong><br />

Treaty of Rome <strong>and</strong> <strong>the</strong> work of <strong>the</strong> Commission <strong>in</strong> <strong>the</strong> early years of its work. For example<br />

<strong>the</strong> first president of <strong>the</strong> European Commission was Hans von der Groeben who was one of<br />

<strong>the</strong> developers of <strong>the</strong> so-called “Spaak Report'”, <strong>the</strong> document on which <strong>the</strong> Treaty of Rome<br />

was based (Hidebr<strong>and</strong>t, 2003). Thus, especially <strong>in</strong> <strong>the</strong> early years of <strong>the</strong> function<strong>in</strong>g of <strong>the</strong><br />

European competition law, ordoliberal thoughts set <strong>the</strong> tone for <strong>the</strong> Community’s competition<br />

policy.<br />

The negotiation process on <strong>the</strong> harmonization of procedural regulations of <strong>the</strong><br />

competition policy was very difficult. When procedural rules were f<strong>in</strong>ally agreed <strong>in</strong> 1962, it<br />

became clear that <strong>the</strong>y were drawn so that that <strong>the</strong> policy controls rema<strong>in</strong>ed <strong>in</strong> <strong>the</strong> h<strong>and</strong>s of<br />

<strong>the</strong> European Commission. Thus, <strong>the</strong> Commission aimed at <strong>the</strong> creation of not only<br />

coord<strong>in</strong>ated, but common competition policy, which became “<strong>the</strong> first truly supranational<br />

policy” (C<strong>in</strong>i, Lee, 1998). As a result of negotiations <strong>in</strong> 1962, <strong>the</strong> European Council adopted a<br />

regulation, known as “Regulation No. 17”. In fact, “Regulation 17” was based on <strong>the</strong> German<br />

model of notifications, assessments <strong>and</strong> exclusions: effective central pressure <strong>and</strong> <strong>the</strong><br />

separation of <strong>the</strong> national authorities.<br />

4. COMPARISON OF GERMAN AND EU COMPETITION POLICY<br />

The <strong>in</strong>fluence of Germany on <strong>the</strong> EU competition law has been observed <strong>in</strong> <strong>the</strong> first<br />

article of <strong>the</strong> Part III Competition Policy of <strong>the</strong> Rome Treaty (1957). The ma<strong>in</strong> idea of Article<br />

1 of German Act aga<strong>in</strong>st restra<strong>in</strong>ts of competition (1957) <strong>and</strong> Article 85 of <strong>the</strong> Treaty of<br />

Rome (1957) (now Article 81 of <strong>the</strong> Lisbon Treaty, 2009) is <strong>the</strong> prohibition of all agreements<br />

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between undertak<strong>in</strong>gs which may affect trade or prevent, restrict or distort <strong>the</strong> competition <strong>in</strong><br />

<strong>the</strong> domestic market.<br />

Concern<strong>in</strong>g exceptions, <strong>the</strong>re were three groups of exceptions to <strong>the</strong> general rule <strong>in</strong><br />

German Act aga<strong>in</strong>st restra<strong>in</strong>ts of competition (1957). Firstly, some sectors were fully or<br />

partially exempted from <strong>the</strong> jurisdiction of <strong>the</strong> law, <strong>in</strong>clud<strong>in</strong>g telecommunications, which<br />

until recently were under <strong>the</strong> exclusive control of <strong>the</strong> Federal Post Office <strong>and</strong> still are a<br />

subject to supervision of <strong>the</strong> Federal M<strong>in</strong>istry. It also applies to transportation, agricultural<br />

cooperatives <strong>and</strong> <strong>the</strong>ir contractual relationships with <strong>in</strong>dividual farmers, bank<strong>in</strong>g, <strong>in</strong>surance,<br />

utilities, <strong>and</strong> associations engaged <strong>in</strong> <strong>the</strong> adm<strong>in</strong>istration of patent rights. Secondly, certa<strong>in</strong><br />

types of cartels exempted <strong>the</strong>mselves or could be exempted from submission of <strong>the</strong> Act<br />

aga<strong>in</strong>st restra<strong>in</strong>ts of competition (1957) accord<strong>in</strong>g to <strong>the</strong> decision of <strong>the</strong> Federal cartel office.<br />

This exemption occurred when <strong>the</strong> activity was aimed at export cartels, i.e. cartels that do not<br />

affect <strong>the</strong> domestic market. Besides <strong>the</strong> Federal cartel office could allow activity of <strong>the</strong> cartels<br />

that have been created to facilitate rationalization <strong>and</strong> specialization among firms (Mart<strong>in</strong>,<br />

1998). Thirdly, <strong>in</strong> case of <strong>the</strong> structural crisis Federal Cartel Office may authorize a cartel, if<br />

it’s necessary for <strong>the</strong> systematic reduction of capacity <strong>and</strong> if this arrangement works for <strong>the</strong><br />

public <strong>in</strong>terest (§ 4 of <strong>the</strong> Act aga<strong>in</strong>st restra<strong>in</strong>ts of competition (1957)). This permit was<br />

issued only for a limited period of time <strong>and</strong> could be extended if necessary. Federal M<strong>in</strong>istry<br />

of Economics could also allow cartel activity if it is deemed necessary to <strong>the</strong> fur<strong>the</strong>r general<br />

welfare (§ 8 of <strong>the</strong> Act aga<strong>in</strong>st restra<strong>in</strong>ts of competition (1957)). This part of <strong>the</strong> law was<br />

applied to restrict TV advertis<strong>in</strong>g of <strong>the</strong> cigarettes <strong>and</strong> pharmaceutical products.<br />

The application of Article 85(3) of <strong>the</strong> Treaty of Rome (1957) (now Article 81(3) of<br />

<strong>the</strong> Treaty of Lisbon, 2009) commonly referred to as “exceptions” although <strong>the</strong> word does not<br />

appear <strong>in</strong> <strong>the</strong> context. The application of <strong>the</strong> exceptions from Article 81(1) requires a quick<br />

decision by <strong>the</strong> Commission, which is <strong>the</strong> only authoritative agency with broad powers under<br />

Article 9(1) of <strong>the</strong> Regulation 17/62. Enterprises <strong>and</strong> enterprise association should notify <strong>the</strong><br />

agreement <strong>and</strong> may apply for <strong>the</strong> exemption from <strong>the</strong> prohibition. Such exemption from <strong>the</strong><br />

prohibition is called <strong>in</strong>dividual exemptions. The <strong>in</strong>dividual exemptions require a formal<br />

notification of <strong>the</strong> Commission’s approval <strong>and</strong> <strong>the</strong> public notice under Article 19(3) of <strong>the</strong><br />

Regulation 17, which <strong>in</strong>cludes <strong>the</strong> comments from third parties. Currently, <strong>the</strong> Commission<br />

may only issue an <strong>in</strong>dividual exemption for a particular period of time. Thus, <strong>in</strong> some cases,<br />

<strong>the</strong> Commission allows <strong>the</strong> anti-competitive behavior that o<strong>the</strong>rwise would be prohibited.<br />

Notable is <strong>the</strong> German <strong>in</strong>fluence <strong>in</strong> Article 82 of <strong>the</strong> Treaty of Rome (1957) (now<br />

Article 86 of <strong>the</strong> Treaty of Lisbon, 2009), which prohibits abuse of dom<strong>in</strong>ance. Article 22 of<br />

<strong>the</strong> Act aga<strong>in</strong>st restra<strong>in</strong>ts of competition (1957) regulates <strong>the</strong> position of dom<strong>in</strong>ant firms <strong>in</strong> <strong>the</strong><br />

market. Article 22 gives <strong>the</strong> basic def<strong>in</strong>itions <strong>and</strong> assumptions related to <strong>the</strong> market<br />

dom<strong>in</strong>ance, prohibits excessive dom<strong>in</strong>ant position of enterprises <strong>and</strong> <strong>the</strong>ir discrim<strong>in</strong>atory<br />

practices. However, it should be emphasized that <strong>the</strong>re is a substantial difference between<br />

national laws <strong>and</strong> those listed <strong>in</strong> Article 82 of <strong>the</strong> Treaty of Rome (1957). The first issue is<br />

related to <strong>the</strong> relations between <strong>the</strong> two enterprises <strong>and</strong> damage <strong>in</strong>flicted to one of <strong>the</strong>m, while<br />

<strong>the</strong> second is related to <strong>the</strong> consequences of <strong>the</strong> impugned conduct on <strong>the</strong> relevant market,<br />

where <strong>the</strong> competitive structure is irreparably weakened by <strong>the</strong> existence of a dom<strong>in</strong>ant<br />

position.<br />

Germany had also a considerable <strong>in</strong>fluence <strong>in</strong> regulat<strong>in</strong>g <strong>the</strong> issue of <strong>the</strong> merger.<br />

Specific provisions for mergers is conta<strong>in</strong>ed <strong>in</strong> <strong>the</strong> Treaty establish<strong>in</strong>g <strong>the</strong> European Coal <strong>and</strong><br />

Steel Community (ECSC) (articles 66(1) to (6)), which addressed <strong>the</strong> issue of controll<strong>in</strong>g <strong>the</strong><br />

concentrations <strong>and</strong> dom<strong>in</strong>ance. As Kokkoris (2011) remarks, <strong>the</strong> usage of <strong>the</strong> term<br />

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“dom<strong>in</strong>ance” <strong>in</strong>stead of “monopolization” is due to <strong>the</strong> <strong>in</strong>fluence of German competition law<br />

on <strong>the</strong> author of <strong>the</strong> Treaty of ECSC, Jean Monnet.<br />

Unlike <strong>the</strong> ECSC Treaty, EEC Treaty conta<strong>in</strong>s no provisions for <strong>the</strong> control of<br />

concentrations. The first suggestion of this regulation was submitted to <strong>the</strong> Council <strong>in</strong> 1973,<br />

while <strong>in</strong> Germany <strong>in</strong> 1973, <strong>the</strong> same provisions were added to <strong>the</strong> Act aga<strong>in</strong>st restra<strong>in</strong>ts of<br />

competition. These provisions concerned <strong>the</strong> merger control <strong>and</strong> <strong>the</strong> provision to <strong>the</strong> Federal<br />

Cartel Office <strong>the</strong> authority to regulate cartel activity <strong>and</strong> merger control. This means that<br />

Germany was <strong>the</strong> only country <strong>in</strong> Europe, which had considerable experience <strong>in</strong> apply<strong>in</strong>g<br />

competition law <strong>and</strong> merger control, whereas Council Regulation (EEC) on <strong>the</strong> control of<br />

concentrations between undertak<strong>in</strong>gs (Regulation № 4064/89, <strong>the</strong> Merger Regulation) came<br />

<strong>in</strong>to force only on <strong>the</strong> 21 September 1990.<br />

The <strong>in</strong>fluence of Germany <strong>in</strong> concentration can be seen <strong>in</strong> Article 9 of <strong>the</strong> Merger<br />

Regulation, which is called “<strong>the</strong> German case”. Accord<strong>in</strong>g to that Article <strong>the</strong> Commission<br />

may submit to an exam<strong>in</strong>ation of <strong>the</strong> merger, under certa<strong>in</strong> circumstances, <strong>the</strong> competent<br />

authorities of <strong>the</strong> Member States <strong>in</strong> order <strong>the</strong>y applied national law. The rationale beh<strong>in</strong>d<br />

Article 9 is to allow <strong>the</strong> Member State, concerned by <strong>the</strong> concentration on <strong>the</strong> Community<br />

market, to ensure effective competition <strong>in</strong> its own market by apply<strong>in</strong>g its national competition<br />

law.<br />

Entry of Article 9 to <strong>the</strong> Merger Regulation can be expla<strong>in</strong>ed by <strong>the</strong> Case 14/68 Walt<br />

Wilhelm vs. Federal cartel office, where <strong>the</strong> European Court of Justice provided that national<br />

authorities may apply <strong>the</strong>ir domestic anti-trust legislation <strong>and</strong> take measures to <strong>in</strong>tervene<br />

aga<strong>in</strong>st agreements <strong>and</strong> practices that limit <strong>the</strong> freedom of trade, even if such agreements or<br />

practice, is currently be<strong>in</strong>g reviewed by <strong>the</strong> European Commission. Thus, restrictive<br />

agreements or practices which affect trade between Member States <strong>and</strong> competition on<br />

domestic markets may be <strong>the</strong> subject of simultaneous proceed<strong>in</strong>gs <strong>in</strong> <strong>the</strong> European<br />

Commission under Article 85(1) or Article 86 of <strong>the</strong> Maastricht Treaty 1992 (Treaty on EU)<br />

<strong>and</strong> national agencies, <strong>in</strong> accordance with <strong>the</strong> applicable national competition law. However,<br />

<strong>the</strong> European Court <strong>in</strong> <strong>the</strong> case 14/68 Walt Wilhelm vs. Federal cartel office stated that<br />

articles 85 <strong>and</strong> 86 of <strong>the</strong> Treaty on EU has priority over antimonopoly legislation of <strong>the</strong><br />

Member States <strong>and</strong>, accord<strong>in</strong>gly, <strong>the</strong> application of national competition law shall not<br />

prejudice <strong>the</strong> full <strong>and</strong> equal application of <strong>the</strong> Community law.<br />

Thanks to <strong>the</strong> decision of <strong>the</strong> European Court <strong>in</strong> case 14/68 Walt Wilhelm vs. Federal<br />

cartel office <strong>the</strong> follow<strong>in</strong>g conclusions can be drawn: (1) European Commission <strong>and</strong> German<br />

authorities can simultaneously take measures concern<strong>in</strong>g <strong>in</strong>fr<strong>in</strong>gements of Article 85 or 86 of<br />

<strong>the</strong> Maastricht Treaty (1992) <strong>and</strong> <strong>the</strong> Act aga<strong>in</strong>st restra<strong>in</strong>ts of competition. Before apply<strong>in</strong>g<br />

sanctions both authorities should take <strong>in</strong>to account <strong>the</strong> sanctions that have already been taken<br />

<strong>in</strong> previous procedures.(2) If <strong>the</strong> Commission has decided not to <strong>in</strong>tervene, <strong>the</strong> German<br />

authorities have <strong>the</strong> right to apply <strong>the</strong>ir own antitrust laws. (3) If German authorities have<br />

decided to <strong>in</strong>tervene or not to <strong>in</strong>tervene, <strong>the</strong> Commission is not <strong>in</strong>volved <strong>in</strong> <strong>the</strong> decisions of<br />

German authorities. (4) F<strong>in</strong>ally, if <strong>the</strong> Commission has given an <strong>in</strong>dividual permit <strong>in</strong><br />

accordance with Article 85(3) <strong>the</strong> Maastricht Treaty (1992), <strong>the</strong> German government<br />

<strong>in</strong>tervention may be prohibited because it would jeopardize <strong>the</strong> full <strong>and</strong> equal application of<br />

<strong>the</strong> Community’s law.<br />

Regulation of merger applies only to <strong>the</strong> concentration <strong>in</strong> <strong>the</strong> EU dimension. The<br />

concept of <strong>the</strong> Community dimension is a tool that allows <strong>the</strong> Commission to resist <strong>the</strong><br />

concentration, which, from its po<strong>in</strong>t of view, has a significant size <strong>and</strong> impact on competition<br />

with<strong>in</strong> <strong>the</strong> common market.<br />

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The “Community dimension” test is def<strong>in</strong>ed <strong>in</strong> Article 1(2) <strong>and</strong> (3) of <strong>the</strong> Merger<br />

Regulation. Paragraph 2 describes that <strong>the</strong> concentration has Community dimension if: (a) <strong>the</strong><br />

comb<strong>in</strong>ed aggregate world-wide turnover of all <strong>the</strong> participants exceeds 5 billion; <strong>in</strong> case of<br />

<strong>the</strong> purchase of <strong>the</strong> part of <strong>the</strong> bus<strong>in</strong>ess, only <strong>the</strong> turnover of <strong>the</strong> acquired bus<strong>in</strong>ess is to be<br />

taken <strong>in</strong>to account (special rules apply to banks) <strong>and</strong> (b) <strong>the</strong> total aggregate Community-wide<br />

turnover of at least two participants concerned is more than 250 million euros, unless (c) each<br />

of <strong>the</strong> parties achieves more than two-thirds of its aggregate Community-wide turnover <strong>in</strong> <strong>the</strong><br />

same Member State.<br />

Council Regulation EC 1310/97, which amended <strong>the</strong> Merger Regulation, entered an<br />

alternative rule that actually reduced <strong>the</strong> above threshold levels <strong>and</strong> exp<strong>and</strong>ed <strong>the</strong> scope of<br />

<strong>the</strong> Regulation. Under this rule,(a) <strong>the</strong> aggregate world-wide turnover of all undertak<strong>in</strong>gs<br />

concerned should exceed 2.5 billion euros <strong>and</strong>,(b) <strong>in</strong> each of at least three Member States,<br />

<strong>the</strong> comb<strong>in</strong>ed aggregate turnover of all <strong>the</strong> undertak<strong>in</strong>gs concerned is more than EUR 100<br />

million; (c) <strong>in</strong> each of at least three Member States <strong>in</strong>cluded for <strong>the</strong> purpose of po<strong>in</strong>t (b), <strong>the</strong><br />

aggregate turnover of each of at least two of <strong>the</strong> undertak<strong>in</strong>gs concerned is more than EUR<br />

25 million; <strong>and</strong> (d) <strong>the</strong> aggregate Community-wide turnover of each of at least two of <strong>the</strong><br />

undertak<strong>in</strong>gs concerned is more than EUR 100 million, unless each of <strong>the</strong> undertak<strong>in</strong>gs<br />

concerned achieves more than two-thirds of its aggregate Community-wide turnover with<strong>in</strong><br />

one <strong>and</strong> <strong>the</strong> same Member State.<br />

In 2004, <strong>the</strong> Commission revised <strong>the</strong> Merger Regulation <strong>and</strong> approved <strong>the</strong> Regulation<br />

№ 139/2004 on <strong>the</strong> control of concentrations between undertak<strong>in</strong>gs <strong>in</strong> which <strong>the</strong> dom<strong>in</strong>ance<br />

test has been replaced by a test of “<strong>the</strong> significant impediment to effective competition”<br />

(SIEC).<br />

Adoption of a new test was preceded by considerable debate <strong>in</strong> <strong>the</strong> European<br />

Commission. Germany, Italy <strong>and</strong> <strong>the</strong> Ne<strong>the</strong>rl<strong>and</strong>s fought for <strong>the</strong> position <strong>in</strong> favor of <strong>the</strong><br />

current dom<strong>in</strong>ance test, while <strong>the</strong> United K<strong>in</strong>gdom, Irel<strong>and</strong> <strong>and</strong> Sweden preferred to <strong>the</strong> test<br />

of a significant lessen<strong>in</strong>g of competition (SLC). Denmark <strong>and</strong> Portugal supported <strong>the</strong><br />

Commission’s proposal, while France <strong>and</strong> Spa<strong>in</strong> proposed a compromise test based on its<br />

<strong>in</strong>ternal tests. F<strong>in</strong>ally, <strong>the</strong> Franco-Spanish compromise prevailed, although it was amended by<br />

a last-m<strong>in</strong>ute German addition which provided that <strong>the</strong> new test will serve as an effective<br />

assessment of non-collusive oligopolies. While assess<strong>in</strong>g <strong>the</strong> concentration, <strong>the</strong> test takes <strong>in</strong>to<br />

account <strong>the</strong> follow<strong>in</strong>g factors: market position of <strong>the</strong> undertak<strong>in</strong>gs <strong>and</strong> <strong>the</strong>ir economic <strong>and</strong><br />

f<strong>in</strong>ancial power, <strong>the</strong> alternatives available to suppliers <strong>and</strong> users, <strong>the</strong>ir access to supplies or<br />

markets, any legal or o<strong>the</strong>r barriers to entry, supply <strong>and</strong> dem<strong>and</strong> trends for <strong>the</strong> relevant goods<br />

<strong>and</strong> services, <strong>the</strong> <strong>in</strong>terests of <strong>in</strong>termediate <strong>and</strong> ultimate consumers, <strong>and</strong> <strong>the</strong> development of<br />

technical <strong>and</strong> economic progress provided that it to consumers’ advantage <strong>and</strong> does not create<br />

an obstacle to competition.<br />

The ma<strong>in</strong> difference between SIEC test <strong>and</strong> <strong>the</strong> dom<strong>in</strong>ance test is a structural <strong>and</strong><br />

formalistic approach accord<strong>in</strong>g to which <strong>the</strong> dom<strong>in</strong>ance test is applied. The SIEC test not just<br />

assumes market conditions after <strong>the</strong> merger, but detects changes <strong>in</strong> <strong>the</strong> market, caused by<br />

merger. Under <strong>the</strong> dom<strong>in</strong>ance test, market def<strong>in</strong>ition plays an important role <strong>in</strong> determ<strong>in</strong><strong>in</strong>g<br />

adverse effects on competition, while <strong>the</strong> SIEC test focuses on <strong>the</strong> impact of merger on<br />

exist<strong>in</strong>g competitive constra<strong>in</strong>ts (Kokkoris, 2011). The SIEC test extends, <strong>in</strong> a discipl<strong>in</strong>ed<br />

way, beyond <strong>the</strong> dom<strong>in</strong>ance, <strong>and</strong> makes clear that <strong>the</strong> new test covers non-coord<strong>in</strong>ated effects,<br />

thus rectify<strong>in</strong>g <strong>the</strong> problem of <strong>the</strong> gap <strong>in</strong> <strong>the</strong> application of <strong>the</strong> dom<strong>in</strong>ance test.<br />

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Contrary to <strong>the</strong> EU practice Germany cont<strong>in</strong>ues to use <strong>the</strong> dom<strong>in</strong>ance test as <strong>the</strong><br />

substantive test <strong>in</strong> merger control proceed<strong>in</strong>gs. A major argument aga<strong>in</strong>st <strong>the</strong> <strong>in</strong>troduction of<br />

<strong>the</strong> SLC/SIEC test at <strong>the</strong> time was <strong>the</strong> extensive <strong>and</strong> well established case law based on <strong>the</strong><br />

dom<strong>in</strong>ance test <strong>and</strong> <strong>the</strong> legal certa<strong>in</strong>ty for bus<strong>in</strong>esses result<strong>in</strong>g from it. Fur<strong>the</strong>rmore, <strong>the</strong>re was<br />

a widespread view that <strong>the</strong> dom<strong>in</strong>ance test was broad enough to address all types of<br />

potentially anticompetitive effects of merger projects. But, as Wise (2000) relevantly notices,<br />

it is, however, to be expected that <strong>the</strong>re will be fur<strong>the</strong>r discussion concern<strong>in</strong>g <strong>the</strong> legal<br />

st<strong>and</strong>ard <strong>in</strong> German merger control <strong>in</strong> <strong>the</strong> future.<br />

Still <strong>the</strong>re are many similarities <strong>in</strong> <strong>the</strong> procedure of merger <strong>in</strong>vestigation <strong>in</strong> <strong>the</strong> Federal<br />

cartel office <strong>and</strong> <strong>the</strong> European Commission, such as:<br />

- Before sign<strong>in</strong>g <strong>the</strong> merger agreement, companies must <strong>in</strong>form <strong>the</strong> relevant authorities<br />

about it (<strong>in</strong> Germany it’s <strong>the</strong> Federal cartel office, <strong>the</strong> European Union – European<br />

Commission);<br />

- Decision of <strong>the</strong> competent authorities can be contested <strong>in</strong> <strong>the</strong> court;<br />

- Notification of merger should be carried out <strong>in</strong> case if <strong>the</strong> aggregate turnover of all<br />

undertak<strong>in</strong>gs exceeds certa<strong>in</strong> amount (for Germany <strong>in</strong> 1973 it was DM 500 million,<br />

for <strong>the</strong> EU <strong>in</strong> 1990 – ECU 5 million);<br />

- Both authorities have <strong>the</strong> period of <strong>the</strong> merger case review (although <strong>the</strong> timeframe<br />

significantly differs);<br />

- Authorities should make an official notification of <strong>the</strong> completion of <strong>the</strong> proceed<strong>in</strong>gs<br />

<strong>and</strong> publish <strong>the</strong>ir decision <strong>in</strong> a special edition.<br />

Germany was also one of <strong>the</strong> <strong>in</strong>itiators of <strong>the</strong> creation of <strong>the</strong> European cartel office<br />

based on <strong>the</strong> model of <strong>the</strong> Federal cartel office <strong>in</strong> Germany. The establishment of such agency<br />

was <strong>in</strong>tended to delegate <strong>the</strong> power <strong>in</strong> <strong>the</strong> field of competition policy from <strong>the</strong> European<br />

Commission to an <strong>in</strong>dependent agency (C<strong>in</strong>i, McGawan, 1998). This agency would be<br />

autonomous <strong>and</strong> <strong>in</strong>dependent of <strong>the</strong> national monitor<strong>in</strong>g <strong>and</strong> <strong>the</strong> control of <strong>the</strong> Commission.<br />

However, this proposal was not supported by <strong>the</strong> EU Member States, <strong>and</strong> <strong>the</strong> idea of creat<strong>in</strong>g<br />

such an agency rema<strong>in</strong>ed under discussion.<br />

CONCLUSIONS<br />

German <strong>in</strong>fluence was very significant <strong>in</strong> <strong>the</strong> first years of <strong>the</strong> European Union’s<br />

competition policy formation. In <strong>the</strong> 1960 th <strong>the</strong> country had already well developed<br />

competition laws, while o<strong>the</strong>r countries only began <strong>the</strong>ir development <strong>in</strong> <strong>the</strong> field of<br />

competition policy.<br />

European competition policy has gradually exp<strong>and</strong>ed <strong>and</strong> deepened <strong>in</strong> all spheres of<br />

political <strong>and</strong> economic life of <strong>the</strong> community. S<strong>in</strong>ce its <strong>in</strong>troduction, <strong>the</strong> competition policy<br />

was aimed at spread<strong>in</strong>g its <strong>in</strong>fluence <strong>in</strong> new <strong>in</strong>dustries with an emphasis on restrictive<br />

practices <strong>in</strong> <strong>the</strong> 1960s, monopolistic policies <strong>in</strong> <strong>the</strong> 1970s, as well as state aid <strong>and</strong> merger<br />

control <strong>in</strong> <strong>the</strong> 1980 th <strong>and</strong> 1990 th . The competition policy of <strong>the</strong> 1990 th has been formed by <strong>the</strong><br />

<strong>in</strong>stitutional approach <strong>and</strong> <strong>in</strong>dependence, given to IV General Directorate by <strong>the</strong> Regulation<br />

No. 17; confirmed sphere of <strong>the</strong> Commission’s discreteness; <strong>the</strong> activity of <strong>in</strong>dividual<br />

Commissioners, <strong>and</strong> pro-competitive activity of <strong>the</strong> IV DG. At <strong>the</strong> same time, a significant<br />

role <strong>in</strong> <strong>the</strong> Community’s policy played an Europeanization <strong>and</strong> harmonization of <strong>the</strong><br />

legislation process of <strong>the</strong> EU Member States. It is dependent not just on an <strong>in</strong>ternal matter but<br />

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also on external factors, such as national perceptions about <strong>the</strong> functions of <strong>the</strong> competition<br />

policy, <strong>and</strong> often unpredictable character of <strong>the</strong> <strong><strong>in</strong>ternational</strong> political economy.<br />

Now we can observe a reverse process of <strong>the</strong> EU competition policy impact on <strong>the</strong><br />

competition policy of Germany. For example, <strong>the</strong> Act aga<strong>in</strong>st restra<strong>in</strong>ts of competition has<br />

been amended seven times s<strong>in</strong>ce its adoption <strong>in</strong> 1957. Recent changes were made <strong>in</strong> 2005 <strong>and</strong><br />

<strong>the</strong>y concerned <strong>the</strong> harmonization of competition law <strong>in</strong> Germany with competitive EU<br />

legislation. Thus <strong>the</strong> Act aga<strong>in</strong>st restra<strong>in</strong>ts of competition was amended <strong>in</strong> <strong>the</strong> field of<br />

application of Article 81 <strong>and</strong> 82 of <strong>the</strong> EC Treaty. Regulation (EC) No. 1/2003 states that<br />

Article 81 of <strong>the</strong> EC Treaty takes precedence over national competition laws <strong>in</strong> cases where<br />

you can apply Community law. From <strong>the</strong> Act aga<strong>in</strong>st restra<strong>in</strong>ts of competition articles <strong>the</strong>re<br />

were also excluded articles on exceptions to <strong>the</strong> creation of cartels, which were replaced by<br />

Article 81(3) of <strong>the</strong> EC Treaty. However, such changes <strong>in</strong> <strong>the</strong> EU competition law do not<br />

guarantee that <strong>the</strong> EU rules <strong>in</strong> <strong>the</strong> field of competition will be applied to regional <strong>and</strong> local<br />

affairs with<strong>in</strong> <strong>the</strong> country.<br />

However, <strong>the</strong> <strong>in</strong>fluence of Germany <strong>in</strong> Europe rema<strong>in</strong>s significant. Germany is one of<br />

<strong>the</strong> most <strong>in</strong>fluential countries of <strong>the</strong> European Union. Its <strong>in</strong>fluence extends not only over <strong>the</strong><br />

EU competition policy, but over <strong>the</strong> Community’s policy as a whole. German model of social<br />

market economy has been followed by many countries, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> Member States of <strong>the</strong><br />

European Union that have committed <strong>the</strong>mselves to strive for “<strong>the</strong> competitive social market<br />

economy” <strong>in</strong> <strong>the</strong> Lisbon Treaty.<br />

REFERENCES<br />

1. Andreas M. Klees, “Break<strong>in</strong>g <strong>the</strong> Habits: The German Competition Law after <strong>the</strong> 7th<br />

Amendment to <strong>the</strong> Act aga<strong>in</strong>st Restra<strong>in</strong>ts of Competition (GWB).” German Law<br />

Journal, No 4, Vol. 7, (2000): 399–420.<br />

2. “Council Regulation (EEC) No 4064/89 of 21 December 1989 on <strong>the</strong> control of<br />

concentrations between undertak<strong>in</strong>gs.” accessed March 6, 2012, http://eurlex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31989R4064:EN:HTML<br />

3. Doris Hildebr<strong>and</strong>, The role of economic analysis <strong>in</strong> <strong>the</strong> EC competition rules. The<br />

Hague: Kluwer Law Internat., 2002.<br />

4. “EEC Council: Regulation No 17: First Regulation implement<strong>in</strong>g Articles 85 <strong>and</strong> 86 of <strong>the</strong><br />

Treaty.” accessed March 6, 2012, http://eur-lex.europa.eu/<br />

LexUriServ/LexUriServ.do?uri=CELEX:31962R0017:EN:HTML<br />

5. Ioannis Kokkoris, Merger control <strong>in</strong> Europe: <strong>the</strong> gap <strong>in</strong> <strong>the</strong> ECMR <strong>and</strong> national<br />

merger legislations. London: Routledge, 2011.<br />

6. “Judgment of <strong>the</strong> Court of 13 February 1969. – Walt Wilhelm <strong>and</strong> o<strong>the</strong>rs v Bundeskartellamt.<br />

– Reference for a prelim<strong>in</strong>ary rul<strong>in</strong>g: Kammergericht Berl<strong>in</strong> – Germany. – Case 14–68.”<br />

accessed February 18, 2012, http://eurlex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:61968CJ0014:EN:HTML<br />

7. Leigh M. Davison, Debra Johnson, “EC Competition Policy: Is <strong>the</strong> Role of <strong>the</strong><br />

Substantial Part of <strong>the</strong> Common Market <strong>in</strong> Determ<strong>in</strong><strong>in</strong>g Jurisdictional Subsidiarity<br />

Redundant?” Liverpool Law Review, Vol. 31 (2010): 273–288.<br />

8. Mart<strong>in</strong> H. Heidenha<strong>in</strong> <strong>and</strong> Hannes Schneider, German antitrust law: an <strong>in</strong>troduction<br />

to <strong>the</strong> German antitrust law with German text <strong>and</strong> synoptic English translation of <strong>the</strong><br />

Act aga<strong>in</strong>st Restra<strong>in</strong>ts of Competition. 4. rev. <strong>and</strong> enlarged ed. Frankfurt am Ma<strong>in</strong>:<br />

Knapp, 1991.<br />

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9. Michael Wise, “Competition Law <strong>and</strong> Policy <strong>in</strong> <strong>the</strong> European Union.” OECD Journal<br />

of Competition Law <strong>and</strong> Policy, 2000, Vol. 9, No.1. (2005): 7-80.<br />

10. Michelle C<strong>in</strong>i <strong>and</strong> Lee McGowan, Competition policy <strong>in</strong> <strong>the</strong> European Union.<br />

Bas<strong>in</strong>gstoke: Macmillan, 1998.<br />

11. Sebastian Eyre <strong>and</strong> Mart<strong>in</strong> Lodge, “National tunes <strong>and</strong> a European melody?<br />

Competition law reform <strong>in</strong> <strong>the</strong> UK <strong>and</strong> Germany.” Journal of European Public Policy,<br />

No 7:1 (2000): 63–79.<br />

12. Stephen Mart<strong>in</strong>, Competition policies <strong>in</strong> Europe. Amsterdam: Elsevier, 1998.<br />

13. “The Treaty of Rome”, accessed March 3, 2012, http://ec.europa.eu/<br />

economy_f<strong>in</strong>ance/emu_history/documents/treaties/rometreaty2.pdf<br />

14. Ursa Müller, Private antitrust damages actions <strong>in</strong> <strong>the</strong> US, Germany <strong>and</strong> at <strong>the</strong><br />

European Community level: Americanisation or Europeanisation of antitrust laws <strong>and</strong><br />

<strong>the</strong>ir extraterritorial enforcement under recent reform <strong>in</strong>itiatives. Hamburg: Kovač,<br />

2010.<br />

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CONTRACTORS, SUBCONTRACTOR, PAYMENT AND COMPLETION<br />

Chuah San Yu;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

Abdelnaser Omran;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

Abdul Aziz Huss<strong>in</strong>;<br />

School of Hous<strong>in</strong>g, Build<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Universiti Sa<strong>in</strong>s Malaysia<br />

ABSTRACT<br />

Dur<strong>in</strong>g <strong>the</strong> past years, Malaysia’s construction <strong>in</strong>dustry has exp<strong>and</strong>ed <strong>and</strong> it had<br />

contributed to <strong>the</strong> country’s economy. But, last year, a negative two percent (-2%) growth has<br />

caused some reactions among <strong>the</strong> players <strong>in</strong> <strong>the</strong> construction <strong>in</strong>dustry. There are <strong>in</strong> fact many<br />

factors <strong>and</strong> reasons beh<strong>in</strong>d this problem. Contactors, sub-contractors, payment <strong>and</strong><br />

completion are suspected to be one of <strong>the</strong>se problems that caused a negative growth <strong>in</strong> <strong>the</strong><br />

Malaysian Construction <strong>in</strong>dustry. This study has <strong>in</strong>vestigated this issue based on previous<br />

studies <strong>and</strong> a general conclusion are proposed.<br />

Keywords: Construction Industry, Contactors, Subcontractors, Payment, Completion,<br />

Malaysia<br />

1. INTRODUCTION<br />

Malaysia’s construction <strong>in</strong>dustry has exp<strong>and</strong>ed dur<strong>in</strong>g <strong>the</strong>se past years <strong>and</strong> had<br />

contributed to <strong>the</strong> country’s economy. But last year, a negative two percent (-2%) growth has<br />

caused some reactions among <strong>the</strong> players <strong>in</strong> <strong>the</strong> construction <strong>in</strong>dustry. When <strong>the</strong> government<br />

decided to promptly start <strong>the</strong> twenty-six (26) projects under <strong>the</strong> Malaysian N<strong>in</strong>th Plan, it was<br />

welcomed by <strong>the</strong> <strong>in</strong>dustry’s players. This would not only give new hopes to <strong>the</strong> contractors<br />

but to those <strong>in</strong> <strong>the</strong> construction’s manufactur<strong>in</strong>g <strong>and</strong> supply<strong>in</strong>g area as well. It is expected that<br />

<strong>the</strong> fast act <strong>in</strong> <strong>in</strong>itiat<strong>in</strong>g <strong>the</strong>se project would regenerate <strong>the</strong> construction domestic sector to a<br />

new level. But none<strong>the</strong>less, <strong>the</strong>re would be some problems that will h<strong>in</strong>der <strong>the</strong> progress <strong>in</strong><br />

regenerat<strong>in</strong>g <strong>the</strong> <strong>in</strong>dustries. Contractors are often blamed when <strong>the</strong>re are problems such as<br />

safety, non-conformance <strong>and</strong> delays issues at site <strong>and</strong> people failed to look beyond that. They<br />

failed to recognize <strong>the</strong> root problem that led to <strong>the</strong>se issues that often caused constant<br />

headache to all <strong>the</strong> contractors around <strong>the</strong> world.<br />

2. CONTRACTOR, SUBCONTRACTOR, PAYMENT AND COMPLETION<br />

In <strong>the</strong> construction <strong>in</strong>dustry, payment is <strong>the</strong> sum of money paid to contractors after<br />

<strong>the</strong>ir works or certa<strong>in</strong> projects has been successfully realized. Payments are so important to<br />

contractors that it is a constant headache for <strong>the</strong>m as problems <strong>in</strong> construction would always<br />

be revolv<strong>in</strong>g around <strong>the</strong> poor payment practices. In a typical eng<strong>in</strong>eer<strong>in</strong>g <strong>and</strong> construction<br />

contract, it is apparent that <strong>the</strong> contractor has promise to carry out all <strong>the</strong> works under <strong>the</strong><br />

contracts. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> employer must keep his side of promise by giv<strong>in</strong>g necessary<br />

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consideration which <strong>in</strong> most cases comes <strong>in</strong> monetary form. There are two basic payment<br />

provisions <strong>in</strong> virtually every subcontract <strong>and</strong> <strong>in</strong> most purchase orders. First is <strong>the</strong> progress<br />

payment whereby <strong>the</strong> Contractor generally makes payment based upon percentage of<br />

completion. Second is <strong>the</strong> completion payment whereby <strong>the</strong> Contractor generally makes<br />

payment upon completion <strong>and</strong> acceptance of <strong>the</strong> work. In order to ensur<strong>in</strong>g <strong>the</strong> flow of <strong>the</strong><br />

work activities under <strong>the</strong> contract <strong>and</strong> its eventual successful realization, construction<br />

contracts had been drafted. Most of <strong>the</strong>se st<strong>and</strong>ard forms of contracts conta<strong>in</strong> specially drafted<br />

clauses which govern all aspects of <strong>the</strong> subject of payment under <strong>the</strong> contract.<br />

2.1 PROGRESS PAYMENTS<br />

In terms of progress payments, <strong>the</strong> amount to be paid by contractors are usually based<br />

on <strong>the</strong> certified <strong>in</strong>terim certificate but <strong>the</strong>re are certa<strong>in</strong> clauses provide for situations where <strong>the</strong><br />

Employer is entitled to deduct amounts from that certified <strong>in</strong> <strong>in</strong>terim payment certificates.<br />

PAM98 allows <strong>the</strong> Employer to make deductions <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g situations:<br />

i. Clause 2.2 Where <strong>the</strong> Employer employs <strong>and</strong> pays o<strong>the</strong>rs to carry out work after failure<br />

by <strong>the</strong> Contractor to comply with an <strong>in</strong>struction of <strong>the</strong> Architect.<br />

ii. Clause 19.5 Where <strong>the</strong> Employer takes out third party <strong>in</strong>surance after default by <strong>the</strong><br />

Contractor to take out such <strong>in</strong>surance.<br />

iii. Clause 20A Where <strong>the</strong> Employer takes out <strong>in</strong>surance of <strong>the</strong> Works after default by <strong>the</strong><br />

Contractor to take out such <strong>in</strong>surance.<br />

iv. Clause 22.1 Liquidated damages for late completion.<br />

vi. Clause 25.4 (ii) Where <strong>the</strong> Employer pays suppliers or sub-contractors directly after<br />

<strong>the</strong> determ<strong>in</strong>ation of <strong>the</strong> Contractor.<br />

vii. Clause 27.4 Where <strong>the</strong> Employer pays nom<strong>in</strong>ated sub-contractors directly after <strong>the</strong><br />

Contractor has failed to furnish reasonable proof that <strong>the</strong>y have been paid.<br />

For Contractor’s, progress payments are leverage (Leverage to keep <strong>the</strong> project<br />

current, leverage to correct deficiencies, leverage to perform extras, etc). In practice, payment<br />

disputes constitute a large percentage of all construction disputes. Contractors typically<br />

withhold payment for one of three reasons (1) <strong>the</strong>y claim <strong>the</strong> subcontractor’s performance is<br />

deficient <strong>in</strong> some manner; (2) <strong>the</strong>y have no money (<strong>in</strong> which case <strong>the</strong> subcontractor is <strong>in</strong> a<br />

very tough position); <strong>and</strong> (3) <strong>the</strong> Contractor has not been paid by <strong>the</strong> Owner. Most states will<br />

enforce a “pay if paid” clause. A “pay if paid” clause (often called a “pay when paid” clause<br />

or a conditional payment clause) conditions a subcontractor’s right to receive a progress<br />

payment upon <strong>the</strong> Contractor’s receipt of <strong>the</strong> same payment from <strong>the</strong> Owner. The majority<br />

rule <strong>in</strong> <strong>the</strong> United States is that if a payment clause conta<strong>in</strong>s clear condition precedent<br />

language, such a conditional payment clause is enforceable.<br />

2.2 COMPLETION PAYMENT<br />

Often times, <strong>and</strong> <strong>in</strong> most every <strong>in</strong>dustry form (AIA, AGC, etc.), f<strong>in</strong>al payment,<br />

<strong>in</strong>clud<strong>in</strong>g reta<strong>in</strong>age, is conditioned upon <strong>the</strong> occurrence of numerous items such as, receipt of<br />

f<strong>in</strong>al waivers, receipt of close out documents, receipt of written warranties, payment from <strong>the</strong><br />

Owner, acceptance of <strong>the</strong> Work by <strong>the</strong> Owner/Architect <strong>and</strong> f<strong>in</strong>al or substantial completion of<br />

<strong>the</strong> entire project.<br />

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3. BACKGROUND OF THE STUDY<br />

Payment is a sum of money paid to someone. In <strong>the</strong> construction <strong>in</strong>dustry, payment is<br />

<strong>the</strong> sum of money paid to contractors, consultants <strong>and</strong> suppliers after <strong>the</strong>ir works, service or<br />

materials has been successfully realized or accepted. Payments are so important to <strong>the</strong>se<br />

parties that it is a constant headache for <strong>the</strong>m as problems <strong>in</strong> construction would always be<br />

revolv<strong>in</strong>g around <strong>the</strong> poor payment practices. In cases like this, contractors would be directly<br />

affected as <strong>the</strong>y are <strong>the</strong> one who receive <strong>and</strong> spend <strong>the</strong> most amounts of monetary sources <strong>in</strong> a<br />

project done. A regular disbursement of <strong>in</strong>terim payment is a critical po<strong>in</strong>t for a contractor to<br />

help <strong>the</strong>m survive <strong>in</strong> <strong>the</strong> construction field. Late payment to contractors is a common cause of<br />

disputes <strong>in</strong> <strong>the</strong> construction <strong>in</strong>dustry all over <strong>the</strong> world. Although <strong>the</strong>re has been a remarkable<br />

progress <strong>in</strong> Malaysia’s construction <strong>in</strong>dustry <strong>in</strong> <strong>the</strong> recent years, problems aris<strong>in</strong>g from<br />

payment issues are gett<strong>in</strong>g more serious. The rapid <strong>in</strong>crease of <strong>the</strong> late payment issues<br />

nowadays has gone to <strong>the</strong> po<strong>in</strong>t that it tends to decrease <strong>the</strong> good image of construction<br />

<strong>in</strong>dustry <strong>in</strong> Malaysia. The aims of this study is to <strong>in</strong>vestigate <strong>the</strong> consequence of <strong>the</strong> late<br />

payments problems confronted by contractors <strong>in</strong> Malaysia <strong>and</strong> to proposed strategic actions<br />

that could be taken by <strong>the</strong> contractors <strong>in</strong> secur<strong>in</strong>g <strong>the</strong>ir payments. Impact of late payment that<br />

has <strong>the</strong> highest <strong>in</strong>dex was <strong>the</strong> negative relationship it created between developers <strong>and</strong><br />

contractors. This <strong>in</strong>dicated that most contractors choose to do a follow up us<strong>in</strong>g formal<br />

procedure <strong>in</strong> <strong>the</strong> case of late payment. In conclusion, it is hoped that <strong>the</strong>se f<strong>in</strong>d<strong>in</strong>gs will guide<br />

effort to improve <strong>the</strong> payments problems of <strong>the</strong> Malaysia construction <strong>in</strong>dustry, <strong>and</strong> will be<br />

useful to draft a better way <strong>in</strong> seek<strong>in</strong>g right for <strong>the</strong> contractors <strong>in</strong> gett<strong>in</strong>g payment on <strong>the</strong><br />

stipulated time. Whe<strong>the</strong>r it is late payment or not be<strong>in</strong>g paid <strong>in</strong> <strong>the</strong> amounts certified, it all<br />

literally means big problems to <strong>the</strong> contractors as cash flow will be effected. Some small<br />

construction companies such as Class F contractors would even close bus<strong>in</strong>ess due to late<br />

payments. Many actions have been taken by government to curb <strong>the</strong> payment problems<br />

among contractors. Datuk Seri S. Samy Vellu <strong>in</strong> 2004 for <strong>in</strong>stance has proposed to directly<br />

pay <strong>the</strong> subcontractors client <strong>in</strong> ensur<strong>in</strong>g <strong>the</strong>y get <strong>the</strong>ir payment on time. Datuk Seri Abdullah<br />

Ahmad Badawi (2005) also show his support <strong>in</strong> order<strong>in</strong>g departments or government<br />

organization to distribute payment <strong>in</strong> a period less than one month of <strong>the</strong> date accepted<br />

<strong>in</strong>voice. Government officers that delayed <strong>the</strong> distribution of payments to contractors will be<br />

given surcharge. But that does not stop <strong>the</strong>re. Recently, Datuk Seri Abdullah Ahmad Badawi<br />

shows his concerns over compla<strong>in</strong>ts from contractors <strong>and</strong> suppliers about late payments. He<br />

had <strong>in</strong>structed that all payments must be made with<strong>in</strong> three weeks of <strong>the</strong> date of receipts of <strong>the</strong><br />

bills. Government is very particular about this matter because it was giv<strong>in</strong>g a negative<br />

perception of <strong>the</strong> current implementation of <strong>the</strong> 9 th Malaysia Plan that is mov<strong>in</strong>g at a slow<br />

pace. O<strong>the</strong>r than, <strong>the</strong>re are also ano<strong>the</strong>r five measures to be carried out with immediate effect,<br />

follow<strong>in</strong>g numerous compla<strong>in</strong>ts of late payment <strong>in</strong> Malaysia’s construction <strong>in</strong>dustry.<br />

None<strong>the</strong>less, <strong>the</strong>re are still cases of delayed payment <strong>and</strong> non-payment <strong>in</strong> arbitration if not <strong>in</strong><br />

<strong>the</strong> court. Contractors are still fac<strong>in</strong>g problems <strong>in</strong> receiv<strong>in</strong>g <strong>the</strong>ir payments. Arbitration <strong>and</strong><br />

judicature process not only consumed much time <strong>and</strong> money but could kill <strong>the</strong> bus<strong>in</strong>ess as<br />

well. As a contractor, what is <strong>the</strong> most appropriate action should be taken <strong>in</strong> secur<strong>in</strong>g <strong>the</strong>ir<br />

payments without effect<strong>in</strong>g <strong>the</strong>ir bus<strong>in</strong>ess <strong>and</strong> cash flow?<br />

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THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

4. PROBLEM STATEMENT<br />

Governments are at <strong>the</strong>ir best support<strong>in</strong>g for <strong>the</strong> development of construction <strong>in</strong>dustry<br />

especially for <strong>the</strong> Bumiputeras under <strong>the</strong> New Economic Plan (DEB). Non-government<br />

organizations are needed to put up dem<strong>and</strong> for construction <strong>in</strong> ensur<strong>in</strong>g <strong>the</strong> growth of <strong>the</strong><br />

construction <strong>in</strong>dustry <strong>and</strong> <strong>the</strong> o<strong>the</strong>r <strong>in</strong>dustries l<strong>in</strong>ked to it. But despite <strong>the</strong> growth <strong>and</strong> support,<br />

construction <strong>in</strong>dustry is also fac<strong>in</strong>g lots obstacles <strong>and</strong> problems. Delays, ab<strong>and</strong>onment,<br />

payments <strong>and</strong> health <strong>and</strong> safety issues, <strong>and</strong> payments are among <strong>the</strong> list of problems<br />

constantly faced. Payments issues none<strong>the</strong>less br<strong>in</strong>g <strong>the</strong> hardest impact to contractors. Even<br />

though government are giv<strong>in</strong>g <strong>the</strong>ir full attention throughout <strong>the</strong> years, this problems does not<br />

seem to dissolve. There are many factors that is said to be caus<strong>in</strong>g <strong>the</strong> late payment problems<br />

<strong>in</strong> construction <strong>in</strong>dustries. Few works on this issue worldwide has stated that <strong>the</strong> late payment<br />

problems could be contributed by contractors, clients <strong>and</strong> sometimes <strong>the</strong> contractual matters<br />

<strong>in</strong> <strong>the</strong> contract provision used.<br />

4.1 FACTORS CONTRIBUTED BY CONTRACTORS<br />

Most of <strong>the</strong> time contractors would blame clients when <strong>the</strong>y receive late payment.<br />

This is not arguable but contractors also contribute to <strong>the</strong>se matters. In construction <strong>in</strong>dustry,<br />

<strong>the</strong> common procedure for a contractor to receive payment is by mak<strong>in</strong>g claims after <strong>the</strong>y<br />

completed <strong>the</strong>ir work. Client representative would <strong>the</strong>n check <strong>and</strong> certify <strong>the</strong> claims, provided<br />

that <strong>the</strong> claims submitted by <strong>the</strong> contractors are live up to <strong>the</strong> requirements. Reeves (2003) <strong>in</strong><br />

his work stated that one of <strong>the</strong> ma<strong>in</strong> reasons for late payment is when <strong>the</strong>re are errors <strong>in</strong><br />

submitt<strong>in</strong>g claims. This <strong>in</strong>cludes claims without adequate support<strong>in</strong>g documents, wrongly<br />

calculated claims <strong>and</strong> those submitted without us<strong>in</strong>g <strong>the</strong> right procedures When this is <strong>the</strong><br />

case, contractors need to resubmit <strong>the</strong> claims after mak<strong>in</strong>g necessary corrections. Ano<strong>the</strong>r<br />

factor contributed to late payment is when contractors fail to agree with <strong>the</strong> valuation of work<br />

at site (Odeh <strong>and</strong> Batta<strong>in</strong>eh, 2002). This would <strong>the</strong>n results <strong>in</strong> conflicts between clients <strong>and</strong><br />

contractor. No doubt, <strong>the</strong> claims would not be certified <strong>and</strong> hence, late payment occurred. The<br />

same th<strong>in</strong>g happened when a contractor did his job as per specified <strong>in</strong> Bill of Quantities.<br />

4.2 FACTOR CONTRIBUTED BY CLIENTS<br />

Ma<strong>in</strong> factor contributed but clients are when <strong>the</strong>y took longer than stipulated time <strong>in</strong><br />

contract to certify <strong>the</strong> claim. This might be because <strong>the</strong>y have become <strong>in</strong>creas<strong>in</strong>gly subject to<br />

claims aris<strong>in</strong>g out of <strong>the</strong>ir design <strong>and</strong> construction adm<strong>in</strong>istration services. The obligation of<br />

<strong>the</strong> design professional to issue payment certificates has long been a tedious <strong>and</strong> dreaded task<br />

<strong>and</strong> one that often creates numerous liability problems. Although <strong>the</strong> only real purpose of<br />

issu<strong>in</strong>g payment certificates is to <strong>in</strong>form <strong>the</strong> owner or lender that <strong>the</strong> contractor is entitled to<br />

payment, <strong>the</strong>se certificates are often used by potential claimants as a basis for many types of<br />

legal actions. This of course leads to late payments <strong>in</strong> <strong>the</strong> <strong>in</strong>dustry. There are also cases<br />

where client’s employees are wrongfully withhold<strong>in</strong>g <strong>the</strong> payment. Most of <strong>the</strong>m do this to<br />

obta<strong>in</strong> some k<strong>in</strong>d of “gift” from contractors once <strong>the</strong>y disburse <strong>the</strong> payment. Hence,<br />

contractors have to tolerate this action to get <strong>the</strong>ir payments which should not be happen<strong>in</strong>g.<br />

This bad attitude has ga<strong>in</strong> attention from various personnel <strong>in</strong> <strong>the</strong> construction <strong>in</strong>dustry <strong>and</strong><br />

one of <strong>the</strong>m came from our Prime M<strong>in</strong>ister. He <strong>in</strong>sists that any government servant with this<br />

k<strong>in</strong>d of attitude to be given penalty on any wrong do<strong>in</strong>gs (Utusan Malaysia, 2006).<br />

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THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

4.3 FACTORS CONTRIBUTED BY CONTRACTUAL MATTERS<br />

The penultimate question fac<strong>in</strong>g <strong>the</strong> contractor is, after hav<strong>in</strong>g received <strong>the</strong> official<br />

certificate of payment from <strong>the</strong> contract adm<strong>in</strong>istrator, how can he enforce it, i.e. how <strong>and</strong><br />

when he can f<strong>in</strong>ally receive his payments? For contractors, <strong>the</strong> answer lies <strong>in</strong> <strong>the</strong> particular<br />

contractual provisions govern<strong>in</strong>g <strong>the</strong> card<strong>in</strong>al issues of <strong>the</strong> honour<strong>in</strong>g period <strong>and</strong> <strong>the</strong> remedies<br />

available to <strong>the</strong> contractor <strong>in</strong> <strong>the</strong> event of <strong>the</strong> employer’s breach of <strong>the</strong> said obligation.<br />

5. DISCUSSION<br />

The successful execution of construction projects <strong>and</strong> keep<strong>in</strong>g <strong>the</strong>m with<strong>in</strong> estimated<br />

cost <strong>and</strong> prescribed schedule depend on a methodology that requires sound eng<strong>in</strong>eer<strong>in</strong>g<br />

judgment. However, o<strong>the</strong>r factors such as late payments also contributed to <strong>the</strong> extensive<br />

delays of projects. Not only that, late payments can also lead to nonconformance <strong>and</strong> safety<br />

problems as well as bankruptcy. All <strong>the</strong> st<strong>and</strong>ard forms discussed here<strong>in</strong> with <strong>the</strong> exception<br />

of PWD 203 conta<strong>in</strong> a provision that if <strong>the</strong> Employer does not pay, <strong>the</strong> contractor is entitled to<br />

br<strong>in</strong>g <strong>the</strong> contract, of his employment under contract, to an end. Proper procedure however<br />

must be followed. However, term<strong>in</strong>at<strong>in</strong>g a contract is often viewed to be a serious step to<br />

adopt <strong>and</strong> from a commercial viewpo<strong>in</strong>t this may not be a desirable <strong>and</strong> conducive for<br />

possible settlement. Most contractors will also fear that if this step is resorted to, <strong>the</strong>ir rightful<br />

entitlement may be “stuck” for years <strong>and</strong> can only be recovered after a successful attempt <strong>in</strong>to<br />

arbitration of litigation. Such a fear is of course not good for any contractors who appreciate<br />

<strong>the</strong> importance of cash flow to <strong>the</strong> go<strong>in</strong>g concern <strong>and</strong> health of a company. One possible<br />

remedy to this obvious breach of contract by <strong>the</strong> employer <strong>in</strong> not pay<strong>in</strong>g <strong>in</strong> time is to allow for<br />

<strong>the</strong> contractor to claim for <strong>in</strong>terest (CIDB 2000). This affords some relief to <strong>the</strong> contractor but<br />

this an be a double-edged sword for <strong>the</strong> contractor for it effectively allows <strong>the</strong> employer to<br />

suspend payment <strong>and</strong> not commit a breach of contract. Ano<strong>the</strong>r remedy which contractors<br />

can resort to is to suspend fur<strong>the</strong>r performance of his obligations under <strong>the</strong> contract.<br />

Accord<strong>in</strong>g to <strong>the</strong> underst<strong>and</strong><strong>in</strong>g of <strong>the</strong> FIDIC, <strong>the</strong> contractor may ei<strong>the</strong>r suspend work or<br />

reduce <strong>the</strong> rate of work, <strong>and</strong> even has <strong>the</strong> authority to term<strong>in</strong>ate his employment under <strong>the</strong><br />

contract after giv<strong>in</strong>g notice to <strong>the</strong> owner, with a copy to <strong>the</strong> eng<strong>in</strong>eer. This can be a safe<br />

position taken by <strong>the</strong> contractor <strong>and</strong> is <strong>in</strong> fact one rout<strong>in</strong>ely taken by <strong>the</strong> contractor when nonpayment<br />

from <strong>the</strong> employer ensues. But for late payment, this action might be too harsh <strong>and</strong><br />

impose ano<strong>the</strong>r problem at site such as illegal suspension of work by <strong>the</strong> contractor. There are<br />

persuasive writ<strong>in</strong>gs argu<strong>in</strong>g for allow<strong>in</strong>g of contractors to suspend <strong>the</strong>ir works because of late<br />

payments, <strong>the</strong> facts rema<strong>in</strong>s that this is currently not <strong>the</strong> established law. It shall be establish<br />

that <strong>in</strong> <strong>the</strong> event of <strong>the</strong> owner’s or developer’s failure to make a progress payment to <strong>the</strong><br />

contractor with<strong>in</strong> <strong>the</strong> time stated <strong>in</strong> <strong>the</strong> contract, by notify<strong>in</strong>g <strong>the</strong> owner, <strong>the</strong> contractor may<br />

urge <strong>the</strong> owner to effect a progress payment. If <strong>the</strong> owner still fails to pay after receipt of <strong>the</strong><br />

contractor’s notice, <strong>the</strong> owner may negotiate with <strong>the</strong> contractor for payment on deferred<br />

terms. If <strong>the</strong> owner <strong>and</strong> <strong>the</strong> contractor come to an agreement, <strong>the</strong> owner shall pay overdue<br />

<strong>in</strong>terest. But if both of <strong>the</strong>m do not come to an agreement <strong>and</strong> <strong>the</strong> contractor is unable to<br />

cont<strong>in</strong>ue his work, <strong>the</strong> contractor may suspend work <strong>and</strong> <strong>the</strong> owner shall bear <strong>the</strong> liability for<br />

breach of contract.<br />

To safeguard its position <strong>in</strong> <strong>the</strong> event of contractor <strong>in</strong>solvency, an employer should<br />

carry out f<strong>in</strong>ancial <strong>in</strong>vestigations to ensure that <strong>the</strong> contractor is <strong>in</strong> good f<strong>in</strong>ancial st<strong>and</strong><strong>in</strong>g;<br />

…. obta<strong>in</strong> a performance bond (preferably on-dem<strong>and</strong>) <strong>and</strong>/or a parent company guarantee;<br />

…. obta<strong>in</strong> bonds before pay<strong>in</strong>g for offsite materials;<br />

508


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

. keep alert for early <strong>in</strong>dications of possible <strong>in</strong>solvency (for example, contractor’s<br />

subcontractors often compla<strong>in</strong> on site about not be<strong>in</strong>g paid); <strong>and</strong><br />

…. if mak<strong>in</strong>g direct payments to a subcontractor for works completed before term<strong>in</strong>ation of<br />

<strong>the</strong> ma<strong>in</strong> contract, get <strong>the</strong> subcontractor to agree that <strong>the</strong>y would repay <strong>the</strong> relevant sums if <strong>the</strong><br />

direct payment is subsequently found to be unlawful under <strong>in</strong>solvency law. If <strong>the</strong><br />

subcontractor does not agree to this, get <strong>the</strong> subcontractor to assign over its right to be paid<br />

for those works under its subcontract with <strong>the</strong> <strong>in</strong>solvent contractor.<br />

. ensure that <strong>the</strong> build<strong>in</strong>g contract conta<strong>in</strong>s suitable provisions to deal with <strong>in</strong>solvency <strong>and</strong> its<br />

consequences, for example:<br />

- no payment obligation on <strong>the</strong> employer follow<strong>in</strong>g <strong>in</strong>solvency;<br />

- no automatic term<strong>in</strong>ation of <strong>the</strong> ma<strong>in</strong> contract on <strong>in</strong>solvency (to provide flexibility <strong>and</strong><br />

allow <strong>the</strong> employer to liaise with <strong>the</strong> <strong>in</strong>solvency practitioner);<br />

- early <strong>in</strong>solvency triggers to give <strong>the</strong> employer more time to consider his position;<br />

- provisions <strong>in</strong> <strong>the</strong> ma<strong>in</strong> contract <strong>and</strong> subcontracts that deal with <strong>the</strong> pass<strong>in</strong>g of title to<br />

<strong>the</strong> employer for on <strong>and</strong> offsite materials;<br />

- if <strong>the</strong> employer forgoes <strong>the</strong> right to hold a retention, <strong>the</strong> provision for a retention bond<br />

to be provided on an ondem<strong>and</strong> basis; <strong>and</strong>/or<br />

- collateral warranties/third party rights from subcontractors that conta<strong>in</strong> ‘step-<strong>in</strong> rights’.<br />

6. CONTRACT NEGOTIATING ON PROGRESS PAYMENT METHOD<br />

(1) Attempt to negotiate simple 30 day payment terms.<br />

(2) A second strategy is to set a time limit for receipt of payment from <strong>the</strong> Owner. For<br />

example, “As a condition precedent to mak<strong>in</strong>g progress payments o<strong>the</strong>rwise due<br />

Subcontractor, Contractor shall have reasonable time to receive payment from <strong>the</strong> Owner on<br />

account of Subcontractor’s Work. Such “reasonable time” shall not exceed ___ days.” Insert<br />

<strong>the</strong> number of days you feel is reasonable for your market.<br />

(3) If <strong>the</strong> Contractor requires a pay if paid clause, review your state’s law to determ<strong>in</strong>e<br />

if such clauses are enforceable. If <strong>the</strong> Contractor is dem<strong>and</strong><strong>in</strong>g an enforceable conditional<br />

payment provision <strong>the</strong>n seek to reta<strong>in</strong> an express right to stop work. Additionally, it is<br />

advisable to seek <strong>the</strong> right to file <strong>and</strong> foreclose a lien claim or bond claim without regard to<br />

<strong>the</strong> conditional payment clause. To expla<strong>in</strong>: as a condition to recover on virtually every bond<br />

<strong>and</strong> every lien claim, a Subcontractor must prove <strong>the</strong> right to be paid. If <strong>the</strong> Contractor has<br />

not been paid because <strong>the</strong> Owner has not paid <strong>the</strong> Contractor <strong>the</strong>n <strong>the</strong> conditional payment<br />

clause may prohibit <strong>the</strong> Subcontractor from successfully recover<strong>in</strong>g under <strong>the</strong> bond or<br />

foreclos<strong>in</strong>g its lien. As a practical matter, if your state prohibits <strong>the</strong> waiver of a lien <strong>in</strong><br />

advance of payment, <strong>the</strong>n arguably, a conditional payment clause could not be used to defeat<br />

a lien claim because if it could that would be tantamount to waiv<strong>in</strong>g a lien <strong>in</strong> advance of<br />

payment.<br />

(4) Ano<strong>the</strong>r strategy is to rely upon st<strong>and</strong>ard <strong>in</strong>dustry forms for payment terms. For<br />

example, <strong>the</strong> AGC 650 document provides a “pay if paid” clause for <strong>the</strong> f<strong>in</strong>al payment only.<br />

If you <strong>in</strong>corporate a st<strong>and</strong>ard form term by reference (i.e. without <strong>in</strong>sert<strong>in</strong>g <strong>the</strong> provision <strong>in</strong><br />

writ<strong>in</strong>g <strong>in</strong> to <strong>the</strong> subcontract you are negotiat<strong>in</strong>g) be certa<strong>in</strong> to expressly exclude all o<strong>the</strong>r<br />

terms of <strong>the</strong> form document.<br />

509


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

7. CONTRACT NEGOTIATING ON COMPLETION PAYMENT METHOD<br />

(1) Try to negotiate that f<strong>in</strong>al payment shall be due upon substantial completion. If<br />

required, def<strong>in</strong>e substantial completion as completion of your subcontract work exclud<strong>in</strong>g<br />

warranty items.<br />

(2) If you f<strong>in</strong>d a Contractor who will not budge on conditional f<strong>in</strong>al payment of<br />

reta<strong>in</strong>age based upon <strong>the</strong> “pay if paid” condition, offer <strong>the</strong> Contractor a bond <strong>in</strong> lieu of<br />

reta<strong>in</strong>age.<br />

(3) If <strong>the</strong> Contractor will not accept a bond <strong>in</strong> lieu of reta<strong>in</strong>age <strong>the</strong>n consider offer<strong>in</strong>g a<br />

letter of credit. Be careful with this suggestion, <strong>the</strong> terms upon which a Contractor can draw<br />

upon a letter of credit is critical.<br />

(4) “Acceptance by Owner/Architect” should at least be tempered to provide that<br />

Owner/Architect will not unreasonably withhold approval. As a practical tip, if you f<strong>in</strong>d<br />

yourself <strong>in</strong> a project with an overzealous Architect, review your state’s case law to determ<strong>in</strong>e<br />

if a cause of action is recognized for “over <strong>in</strong>spection”. In states were such is recognized, it<br />

can be a useful tool <strong>in</strong> speed<strong>in</strong>g receipt of payment.<br />

8. SAMPLE OF SUBCONTRACTOR AGREEMENT<br />

IN CONSIDERATION OF <strong>the</strong> covenants <strong>and</strong> conditions hereafter expressed this Agreement<br />

is<br />

made This______day of ___________, 20__, between:<br />

The Contractor: (Insert contractor name, address, phone number <strong>and</strong> license #)<br />

And <strong>the</strong> Subcontractor: (Insert contractor name, address, phone number <strong>and</strong> license #)<br />

For <strong>the</strong> follow<strong>in</strong>g project: (Insert Project name <strong>and</strong> address)<br />

1. Scope of Work.<br />

a. The Subcontractor shall furnish all of <strong>the</strong> material, <strong>and</strong> perform all of <strong>the</strong> Work on<br />

<strong>the</strong> Project as shown on <strong>the</strong> Draw<strong>in</strong>gs <strong>and</strong> as described <strong>in</strong> <strong>the</strong> specifications, all <strong>in</strong> accordance<br />

with scope described here<strong>in</strong> <strong>and</strong> <strong>the</strong> terms of <strong>the</strong> Contract Documents.<br />

Description of Work: (enter work description)<br />

2. Payment Terms.<br />

a. The Contract amount shall be $_________________<br />

b. The Subcontractor shall, on his time <strong>and</strong> expense, submit to <strong>the</strong> Contractor a release<br />

of all mechanics <strong>and</strong> material liens <strong>and</strong> manufacturer warranty <strong>and</strong> materials <strong>in</strong>formation for<br />

all materials <strong>in</strong>stalled prior to f<strong>in</strong>al payment of <strong>the</strong> consideration set forth hereafter.<br />

c. F<strong>in</strong>al payment, constitut<strong>in</strong>g <strong>the</strong> entire unpaid balance of <strong>the</strong> Contract Sum, shall be<br />

made by <strong>the</strong> Contractor to <strong>the</strong> Subcontractor when <strong>the</strong> Contract has been fully performed by<br />

<strong>the</strong> Subcontractor <strong>and</strong> when f<strong>in</strong>al payment is received from <strong>the</strong> owner. Such f<strong>in</strong>al payment<br />

shall be made not more than fifteen (# of days) days after approval by Contractor <strong>and</strong> receipt<br />

of f<strong>in</strong>al lien waivers <strong>and</strong> a f<strong>in</strong>al <strong>in</strong>spection from <strong>the</strong> respective build<strong>in</strong>g <strong>in</strong>spector approv<strong>in</strong>g<br />

<strong>the</strong> Work.<br />

d. Subcontractor may make application for progress payments to <strong>the</strong> Contractor each<br />

month. All Requests received by <strong>the</strong> twenty-fifth day of <strong>the</strong> month will be paid by <strong>the</strong> tenth<br />

day of <strong>the</strong> follow<strong>in</strong>g month. Those requests received after <strong>the</strong> twenty-fifth day of <strong>the</strong> month<br />

will be considered part of <strong>the</strong> follow<strong>in</strong>g month’s requests. A certificate of Workers<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Compensation Insurance shall be delivered to <strong>the</strong> Contractor prior to <strong>the</strong> first request for<br />

payment or <strong>the</strong> Contractor may withhold a percentage to cover <strong>the</strong> labor costs.<br />

The payment application shall <strong>in</strong>clude an orig<strong>in</strong>al of <strong>the</strong> follow<strong>in</strong>g:<br />

(1) <strong>in</strong>voice describ<strong>in</strong>g <strong>the</strong> Work that was performed;<br />

(2) <strong>the</strong> payment amount requested; <strong>and</strong> estimate of percentage of <strong>the</strong> Work completed.<br />

(3) a partial release of any mechanic’s or materialman’s lien for all Work completed<br />

<strong>and</strong> materials used.<br />

3. Time of Completion.<br />

a. The Subcontractor shall employ persons of competence <strong>and</strong> skill to complete <strong>the</strong><br />

project with<strong>in</strong> (Number of days). The Work shall commence by (date).<br />

b. If <strong>the</strong> Subcontractor fails to complete <strong>the</strong> Work as agreed here<strong>in</strong>, <strong>the</strong> Contractor<br />

may declare <strong>the</strong> Subcontractor <strong>in</strong> default by provid<strong>in</strong>g written notice to Subcontractor by<br />

registered mail. If Subcontractor fails to remedy such with<strong>in</strong> fifteen (15) days of such notice,<br />

Contractor shall have <strong>the</strong> right to select a substitute Subcontractor. If <strong>the</strong> expense of<br />

complet<strong>in</strong>g <strong>the</strong> Work exceeds <strong>the</strong> unpaid balance on this Contract, <strong>the</strong> Subcontractor shall pay<br />

<strong>the</strong> difference to <strong>the</strong> Contractor.<br />

c. In agree<strong>in</strong>g to complete <strong>the</strong> Work by <strong>the</strong> agreed Time of Completion, Subcontractor<br />

has taken <strong>in</strong>to consideration <strong>and</strong> made allowance for ord<strong>in</strong>ary delays, <strong>and</strong> h<strong>in</strong>drances <strong>in</strong>cident<br />

to such Work, whe<strong>the</strong>r grow<strong>in</strong>g out of delays of common carriers, delays <strong>in</strong> secur<strong>in</strong>g material<br />

or workers, changes, omissions, alterations, or o<strong>the</strong>rwise.<br />

9. CONCLUSION<br />

Negotiat<strong>in</strong>g a construction subcontract can be a frustrat<strong>in</strong>g endeavor, but it is an<br />

important one. Many construction disputes are lost before <strong>the</strong>y get to court because a<br />

Subcontractor signed an onerous subcontract without thought. Subcontractors often adopt a<br />

“everybody else is do<strong>in</strong>g it mentality” about agree<strong>in</strong>g to unfair subcontract terms. The bottom<br />

l<strong>in</strong>e is that negotiat<strong>in</strong>g subcontracts is an exercise <strong>in</strong> risk management. Determ<strong>in</strong>e your risk<br />

tolerance as an organization <strong>and</strong> negotiate your subcontracts accord<strong>in</strong>gly.<br />

REFERENCES<br />

1. Odeh, A.M., & Batta<strong>in</strong>eh, H.T. (2002). Causes of Construction Delay: Traditional<br />

Contracts. International Journal of Project Management. 20: 67-73.<br />

2. Artidi, D., & Chotibongs, R. (2005). Issues <strong>in</strong> Subcontract<strong>in</strong>g Practice. Journal of<br />

Construction Eng<strong>in</strong>eer<strong>in</strong>g <strong>and</strong> Management, 8: 866-876.<br />

3. Construction Industry Development Board Malaysia (2006). Consultation Forum On<br />

Construction Industry Payment And Adjudication Bill. Malaysia. Unpublished.<br />

4. Hong-Long Chen, William J. O’Brien, <strong>and</strong> Zohar J. Herbsman (2005). Assess<strong>in</strong>g <strong>the</strong><br />

Accuracy of Cash Flow Models: The Significance of Payment Conditions, 6: 669-<br />

676.<br />

5. The Star, (2006). Pay With<strong>in</strong> Three Weeks. Malaysia. (from starbiz.com.my)<br />

6. Utusan Malaysia (2006). Akta Baru Tangani Masalah Bayaran. Malaysia. (from<br />

http://www.utusan.com.my/)<br />

7. Utusan Malaysia (2006). Kerajaan Lantik Terus Subkontraktor Atasi Masalah<br />

Pembayaran Lewat. Malaysia. (from http://www.utusan.com.my/)<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE IMPORTANCE OF BRAND IN CONSUMER’S DECISION MAKING<br />

S<strong>and</strong>u Mihaela;<br />

University of Bucharest<br />

ABSTRACT<br />

A br<strong>and</strong> is an element that dist<strong>in</strong>guishes two bus<strong>in</strong>esses, <strong>the</strong> name or <strong>the</strong> logo for<br />

example, or can symbolize what people fell about <strong>the</strong> company. A br<strong>and</strong> is often considered<br />

as a decisive factor <strong>in</strong> consumer’s decision mak<strong>in</strong>g <strong>and</strong> it <strong>in</strong>fluence <strong>the</strong> perception on <strong>the</strong> risk<br />

also. A br<strong>and</strong> is attract<strong>in</strong>g <strong>the</strong> clients <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong>s <strong>the</strong> relationship with <strong>the</strong>m. In this paper<br />

we will see how a re-br<strong>and</strong><strong>in</strong>g process can significantly <strong>in</strong>fluence <strong>the</strong> trajectory of a company<br />

<strong>and</strong> for this we will discuss about Doncafe case.<br />

Key words: br<strong>and</strong>, consumer’s decision mak<strong>in</strong>g, br<strong>and</strong> loyalty<br />

1. INTRODUCTION<br />

Br<strong>and</strong> is an important element of our lives which help people to make decisions, small<br />

ones as well as big ones. For example, it helps build<strong>in</strong>g <strong>the</strong> trust <strong>in</strong> <strong>the</strong> w<strong>in</strong>e you dr<strong>in</strong>k, <strong>the</strong> car<br />

you drive, <strong>the</strong> airl<strong>in</strong>e company you choose for travell<strong>in</strong>g. Br<strong>and</strong>s are a perfect blend of <strong>the</strong><br />

ideas, perceptions, expectations <strong>and</strong> beliefs of a potential consumer.<br />

A br<strong>and</strong> is an <strong>in</strong>tangible asset of <strong>the</strong> company. Very often this concept is assimilated<br />

with <strong>the</strong> more tangible assets like advertis<strong>in</strong>g, logo <strong>and</strong> <strong>the</strong> ma<strong>in</strong> message that <strong>the</strong> company<br />

wants to associate to <strong>the</strong> product, but br<strong>and</strong> is more than that. A br<strong>and</strong> is a promise, is <strong>the</strong><br />

totality of perceptions about <strong>the</strong> product, is <strong>the</strong> element that holds <strong>in</strong> consumer’s m<strong>in</strong>d a<br />

particular position of <strong>the</strong> product related to o<strong>the</strong>rs, help <strong>the</strong> consumer <strong>in</strong> decision mak<strong>in</strong>g<br />

process.<br />

When you are <strong>the</strong> owner of a br<strong>and</strong> you can be sure this can differentiates your<br />

bus<strong>in</strong>ess of <strong>the</strong> competition <strong>and</strong> can attract customer loyalty. Br<strong>and</strong><strong>in</strong>g is not specific only for<br />

multi-national companies which have huge budgets, it’s also for small <strong>and</strong> medium bus<strong>in</strong>ess<br />

which can create br<strong>and</strong>s by analyz<strong>in</strong>g market needs, customers desires <strong>and</strong> needs <strong>and</strong> by<br />

tak<strong>in</strong>g <strong>the</strong> best decision based on <strong>in</strong>formation obta<strong>in</strong>ed.<br />

In this paper I will speak about some general aspects about br<strong>and</strong> <strong>and</strong> its importance<br />

for <strong>the</strong> company. I will br<strong>in</strong>g <strong>in</strong>to discussion <strong>the</strong> Doncafe case, company which recorded<br />

significant losses <strong>in</strong> <strong>the</strong> process of re-br<strong>and</strong><strong>in</strong>g.<br />

2. SOME GENERAL ASPECTS OF BRAND AND ITS IMPORTANCE<br />

Accord<strong>in</strong>g to The Oxford American Dictionary (1980) br<strong>and</strong> is "a trade mark, goods of<br />

a particular make: a mark of identification made with a hot iron, <strong>the</strong> iron used for this: a piece<br />

of burn<strong>in</strong>g or charred wood, (verb): to mark <strong>the</strong> hot iron, or to label with <strong>the</strong> trade mark ".<br />

Ano<strong>the</strong>r def<strong>in</strong>ition of br<strong>and</strong> is found <strong>in</strong> The Oxford Pocket Dictionary of Current English<br />

(1934), <strong>the</strong> br<strong>and</strong> is "1. n Piece of burn<strong>in</strong>g wood or smolder<strong>in</strong>g, torch, (literary), sword<br />

(poet.), iron stamp used red - hot to leave <strong>in</strong>delible year mark, mark it left by, stigma, trade -<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

mark, particular k<strong>in</strong>d of Goods (all of <strong>the</strong> best bb.). Two. v.t. Stamp (mark, object, sk<strong>in</strong>), with<br />

b, impress <strong>in</strong>delibly (is br<strong>and</strong>ed on my memory)."<br />

We can observe <strong>in</strong> those two def<strong>in</strong>itions above that although a br<strong>and</strong> had a completely<br />

<strong>and</strong> totally different mean<strong>in</strong>g 50 years ago, today <strong>the</strong> term has a purely commercial utility, but<br />

<strong>the</strong>re is a common part that can be watched passively as an <strong>in</strong>strument which is form<strong>in</strong>g<br />

op<strong>in</strong>ions <strong>and</strong> actively can be viewed as <strong>the</strong> process by which those op<strong>in</strong>ions are formed.<br />

A br<strong>and</strong> is a perfect comb<strong>in</strong>ation of letters, numbers, symbols, signature, logo, slogan,<br />

color, different <strong>in</strong>dividual items. Of all <strong>the</strong>se elements, name is <strong>the</strong> most important, is<br />

someth<strong>in</strong>g that should not be changed ever. Generally, companies change <strong>the</strong>ir name just<br />

when <strong>the</strong>ir assets are bought by ano<strong>the</strong>r company or when <strong>the</strong>y merge with ano<strong>the</strong>r company.<br />

“Br<strong>and</strong><strong>in</strong>g is about tak<strong>in</strong>g someth<strong>in</strong>g common <strong>and</strong> improv<strong>in</strong>g upon it <strong>in</strong> ways that<br />

make it more valuable <strong>and</strong> mean<strong>in</strong>gful” 16 . Br<strong>and</strong><strong>in</strong>g is when <strong>the</strong> idea or image is to be<br />

marketed so that people recognize <strong>and</strong> associate it with a product or services from <strong>the</strong> <strong>in</strong>dustry<br />

when many o<strong>the</strong>r companies offer <strong>the</strong> same th<strong>in</strong>g. Also, <strong>the</strong> process of br<strong>and</strong><strong>in</strong>g is an<br />

important element <strong>in</strong> build<strong>in</strong>g a good reputation for <strong>the</strong> company.<br />

As consumers we are not th<strong>in</strong>k<strong>in</strong>g at <strong>the</strong> importance of br<strong>and</strong><strong>in</strong>g. What we are<br />

frequently do is to choose certa<strong>in</strong> names that are synonymous with our lives. The importance<br />

of br<strong>and</strong><strong>in</strong>g is reveled when we promote our bus<strong>in</strong>ess. For example, if we th<strong>in</strong>k at <strong>the</strong><br />

company that produces <strong>the</strong> most famous sport shoes from <strong>the</strong> market, Nike, <strong>the</strong> importance of<br />

br<strong>and</strong><strong>in</strong>g is exemplified by its logo “Just Do It”. A great br<strong>and</strong> name <strong>and</strong> association has<br />

catapulted Nike to <strong>the</strong> top of its <strong>in</strong>dustry.<br />

When a company choose its name should take <strong>in</strong>to consideration <strong>the</strong> importance of<br />

br<strong>and</strong><strong>in</strong>g. The decision on <strong>the</strong> choice of name is a serious process <strong>in</strong> which are analyzed<br />

different variants, <strong>the</strong> significance of <strong>the</strong>se possible names that customers reta<strong>in</strong> it easily. The<br />

company’s name should be associated with someth<strong>in</strong>g positive because people like names<br />

which can assign positive qualities. Positive images can be created by words, fonts, colors <strong>and</strong><br />

background.<br />

Ano<strong>the</strong>r important aspect is that <strong>the</strong> name should be different <strong>and</strong> unique so that <strong>the</strong><br />

public can not confuse it with ano<strong>the</strong>r. It is also recommended <strong>the</strong> name to be short <strong>in</strong> order to<br />

be read quickly <strong>and</strong> easily reta<strong>in</strong>ed.<br />

It is extremely important for <strong>the</strong> company to be known about <strong>the</strong> public. In o<strong>the</strong>r<br />

words <strong>the</strong> company name must be known <strong>and</strong> must appear everywhere. The company should<br />

use <strong>the</strong> same font, color <strong>and</strong> style for be<strong>in</strong>g recognized by <strong>the</strong> clients.<br />

Companies name <strong>and</strong> br<strong>and</strong> represents a test of time for <strong>the</strong> company. Although<br />

people say <strong>the</strong>y like new products, <strong>in</strong> fact <strong>the</strong>y often focus <strong>the</strong>ir attention <strong>and</strong> <strong>in</strong>terest to those<br />

that are already on <strong>the</strong> market <strong>and</strong> are extremely popular. After all, br<strong>and</strong> <strong>and</strong> reputation are<br />

elements which def<strong>in</strong>e <strong>the</strong> consumer, elements that confirm his value.<br />

James Dettore, President of <strong>the</strong> Br<strong>and</strong> Institute <strong>in</strong> Boston says, “First, <strong>the</strong> name of <strong>the</strong><br />

company should be able to communicate on its own without a lot of advertis<strong>in</strong>g. It has to be<br />

easy to pronounce <strong>and</strong> have neutral to positive associations around <strong>the</strong> world, or at least <strong>in</strong><br />

various languages. Because of <strong>the</strong> ethnic <strong>in</strong>fluences, you have to have a name that crosses<br />

over many ethic <strong>and</strong> language barriers.” 17<br />

The br<strong>and</strong> has a particularly importance for <strong>the</strong> company <strong>and</strong> have several roles:<br />

Help differentiat<strong>in</strong>g a company from <strong>the</strong> o<strong>the</strong>r – for a customer who had a pleasant<br />

experience regard<strong>in</strong>g a company's products, <strong>the</strong> br<strong>and</strong> will be an oasis <strong>in</strong> <strong>the</strong> desert<br />

which will draw aga<strong>in</strong> <strong>and</strong> aga<strong>in</strong>;<br />

16 Scott Bedbury, Stephen Fenichell, A New Br<strong>and</strong> World, Vik<strong>in</strong>g Pengu<strong>in</strong>, Inc. 2002, ISBN-13: 978-0670030767, p. 14<br />

17 http://br<strong>and</strong>bysocial.com/br<strong>and</strong><strong>in</strong>g/<strong>the</strong>-importance-of-br<strong>and</strong>-name/<br />

513


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<br />

<br />

<br />

<br />

<br />

Reduce risks to consumers - br<strong>and</strong>s promise quality <strong>and</strong> that reduce significantly <strong>the</strong><br />

consumers fear: Is <strong>the</strong> product worth?, Will I be satisfied (quality / price)?; Will affect<br />

<strong>the</strong> product my health?;<br />

Companies which owns a br<strong>and</strong>s have a significant advantage over <strong>the</strong> o<strong>the</strong>r - br<strong>and</strong><br />

offers greater f<strong>in</strong>ancial stability, high prices, market dom<strong>in</strong>ance;<br />

Br<strong>and</strong>s are unique <strong>and</strong> are protected by law;<br />

Br<strong>and</strong>s br<strong>in</strong>g important benefits for <strong>the</strong> company <strong>and</strong> attract customers loyalty - <strong>the</strong><br />

cost of attract<strong>in</strong>g new customers is much higher than keep<strong>in</strong>g <strong>the</strong> exist<strong>in</strong>g ones;<br />

Br<strong>and</strong>s show <strong>the</strong> social status of <strong>the</strong> consumer - a consumer of a particular br<strong>and</strong> of<br />

car do not buy just a 4-wheel vehicle but buys a certa<strong>in</strong> social status offered by <strong>the</strong> use<br />

of that mach<strong>in</strong>e, he buy notorious, he buy quality <strong>in</strong>spired by <strong>the</strong> manufacturer.<br />

For a better management of <strong>the</strong> br<strong>and</strong> <strong>the</strong> manager of <strong>the</strong> company should follow<br />

some important steps:<br />

The br<strong>and</strong> must be protected - <strong>the</strong> br<strong>and</strong>'s components are protected by <strong>the</strong> copyright<br />

law;<br />

Compliance with bus<strong>in</strong>ess partners - customers want product <strong>and</strong> services with a good<br />

quality; employees want to work <strong>in</strong> a thriv<strong>in</strong>g company with <strong>in</strong>novative ideas;<br />

shareholders want <strong>the</strong> successful managers to <strong>in</strong>crease assets value; bus<strong>in</strong>ess partners<br />

expect respect <strong>and</strong> fairness;<br />

The br<strong>and</strong> must be treated as an <strong>in</strong>vestment <strong>and</strong> not as a cost - <strong>the</strong> br<strong>and</strong> is one of <strong>the</strong><br />

most important assets of a company <strong>and</strong> must be relevant, timely <strong>and</strong> appeal<strong>in</strong>g to<br />

customers, which means we must <strong>in</strong>vest <strong>in</strong> advertis<strong>in</strong>g <strong>and</strong> market<strong>in</strong>g as well as we<br />

<strong>in</strong>vest <strong>in</strong> <strong>the</strong> production process;<br />

The f<strong>in</strong>ancial potential of <strong>the</strong> br<strong>and</strong> needs to be explored – by franchise or cobr<strong>and</strong><strong>in</strong>g,<br />

for example.<br />

3. THE IMPORTANCE OF BRAND – DONCAFE CASE<br />

The name is <strong>the</strong> most important element of br<strong>and</strong>. This is what will determ<strong>in</strong>e <strong>the</strong><br />

market position <strong>in</strong> <strong>the</strong> eyes of buyers. This is more than an array of characters; a strong name<br />

will permit <strong>the</strong> company to withst<strong>and</strong> market for a long time. Similarly, a weak name can<br />

neutralize or even crumble your hard work to build <strong>the</strong> br<strong>and</strong> <strong>and</strong> to obta<strong>in</strong> <strong>the</strong> market<br />

position. Also, a weak name is very easy to forget <strong>and</strong> so your opportunities <strong>and</strong> possibilities<br />

of expansion are limited.<br />

The name change has a number of consequences <strong>and</strong> significant costs. If we th<strong>in</strong>k at<br />

those reasons which worth to change <strong>the</strong> company name, we <strong>in</strong>clude: chang<strong>in</strong>g to get away<br />

from a negative event, to clarify a mislead<strong>in</strong>g name or one which does not describe very well<br />

<strong>the</strong> idea that <strong>the</strong> company wants to transmit, a better expression of <strong>the</strong> idea that needs to be<br />

transmitted <strong>and</strong> a better expression of <strong>the</strong> marketed products.<br />

The costs <strong>in</strong>volved by name changes are not <strong>in</strong>significant. Start<strong>in</strong>g from <strong>the</strong> elements<br />

of <strong>the</strong> corporate identity such as bus<strong>in</strong>ess cards, banners, promotional materials; sales<br />

literature <strong>and</strong> tools like web sites, presentation materials, companies brochures, testers;<br />

<strong>in</strong>teractive tools such as mail addresses, <strong>the</strong> company’s blog.<br />

Customer loyalty for a br<strong>and</strong> refers to <strong>the</strong> action of a consumer to return for buy<strong>in</strong>g<br />

products from a certa<strong>in</strong> company or to undertake bus<strong>in</strong>ess with it. Usually, companies attract<br />

consumer’s loyalty by <strong>in</strong>tense advertis<strong>in</strong>g campaigns <strong>and</strong> by provid<strong>in</strong>g high quality products.<br />

514


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Customer’s loyalty will have positive effects for <strong>the</strong> company <strong>and</strong> will br<strong>in</strong>g significant<br />

profits.<br />

Elite Romania S.R.L. entered on <strong>the</strong> Romanian market <strong>in</strong> 1995. Strauss Group has<br />

Elite s<strong>in</strong>ce 2004 <strong>and</strong> <strong>in</strong> 2008 decided to take <strong>the</strong> entire control of <strong>the</strong> company becom<strong>in</strong>g very<br />

active <strong>in</strong> <strong>the</strong> life of Elite. Thus, Israeli group Strauss <strong>in</strong>vested 6 million of euro <strong>in</strong> promot<strong>in</strong>g<br />

<strong>the</strong> largest re-br<strong>and</strong><strong>in</strong>g process of <strong>the</strong> coffee market <strong>in</strong> which Elite become Doncafe. The costs<br />

<strong>in</strong>volved <strong>in</strong> <strong>the</strong> change process <strong>and</strong> roll<strong>in</strong>g out Doncafe were approximately 15 million of<br />

euro <strong>and</strong> went as <strong>in</strong> communication, as <strong>in</strong> manufactur<strong>in</strong>g, pack <strong>and</strong> distribution.<br />

Immediately after <strong>the</strong> re-br<strong>and</strong><strong>in</strong>g process it seems that changes have not proved to be<br />

very good for <strong>the</strong> company, <strong>the</strong> manufacturer cash<strong>in</strong>g <strong>in</strong> 2009 were about 66,8 million euro,<br />

with 8,7 million euro less than <strong>the</strong> year before. In <strong>the</strong> middle of 2008 <strong>the</strong> company had a<br />

market share about 33% <strong>and</strong> tended to 50%, but after <strong>the</strong> re-br<strong>and</strong><strong>in</strong>g process <strong>the</strong> th<strong>in</strong>gs have<br />

not stayed <strong>the</strong> same. The company said it was <strong>the</strong> result of <strong>the</strong> lower purchas<strong>in</strong>g power of<br />

Romanian customers. Sources of <strong>the</strong> company said that <strong>the</strong> re-br<strong>and</strong><strong>in</strong>g was a long term<br />

<strong>in</strong>vestment <strong>and</strong> <strong>the</strong> important results are expected <strong>in</strong> <strong>the</strong> future; also, <strong>the</strong> same sources said<br />

that <strong>the</strong> idea of re-br<strong>and</strong><strong>in</strong>g came before <strong>the</strong> <strong>in</strong>stallation of <strong>the</strong> economic crises.<br />

Table 1: The dynamic of turnover of Strauss Romania (ex company Elite Romania) (mil.<br />

euro), source Ziarul F<strong>in</strong>anciar, April 20, 2010<br />

Th<strong>in</strong>g seems to be better for Strauss Group <strong>and</strong> after 3 years after <strong>the</strong> re-br<strong>and</strong><strong>in</strong>g<br />

process <strong>the</strong> company works quite well. In 2011 <strong>the</strong> company recorded total sales of 212<br />

million lei, a market share of 31,5% for roasted coffee segment <strong>and</strong> 20,8% for soluble <strong>in</strong>stant<br />

coffee segment of <strong>the</strong> total Romanian coffee market. Of course this couldn’t be possible<br />

without a good market<strong>in</strong>g campaign. With <strong>the</strong> re-br<strong>and</strong><strong>in</strong>g process two strong advertis<strong>in</strong>g<br />

campaigns started: one was addressed to retail public <strong>and</strong> <strong>the</strong> second one was focused on<br />

Doncafe mixes <strong>and</strong> was designed for adolescent public. Frequently Strauss Romania <strong>in</strong>vests 3<br />

– 3,5 million of euro <strong>in</strong> <strong>in</strong>frastructure, 7 – 10 million <strong>in</strong> market<strong>in</strong>g activity <strong>and</strong> 3 – 4 million <strong>in</strong><br />

direct market<strong>in</strong>g campaign.<br />

CONCLUSIONS AND IMPLICATIONS<br />

In <strong>the</strong> example that we discussed before we can see how important is <strong>the</strong> br<strong>and</strong> for <strong>the</strong><br />

smooth runn<strong>in</strong>g of a bus<strong>in</strong>ess. Accord<strong>in</strong>g to data collected we may notice a decrease <strong>in</strong><br />

Strauss Group sales. Although <strong>the</strong> company f<strong>in</strong>ds difficult to recognize, name change was an<br />

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important cause <strong>in</strong> sales decrease. It was necessary a good advertis<strong>in</strong>g campaign <strong>and</strong> an<br />

important <strong>in</strong>vestment for ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong> company on <strong>the</strong> top of Romanian coffee market.<br />

The br<strong>and</strong> has a very high importance on product quality <strong>and</strong> consumer risk perception<br />

that may occur follow<strong>in</strong>g <strong>the</strong> acquisition <strong>and</strong> use of a product. For Strauss Group a good<br />

market<strong>in</strong>g campaign <strong>and</strong> an important <strong>in</strong>vestment <strong>in</strong> new <strong>and</strong> qualitative products <strong>and</strong> <strong>in</strong><br />

advertis<strong>in</strong>g was <strong>the</strong> key to <strong>the</strong> success of <strong>the</strong> re-br<strong>and</strong><strong>in</strong>g process.<br />

REFERENCES<br />

1. Scott Bedbury, Stephen Fenichell, A New Br<strong>and</strong> World, Vik<strong>in</strong>g Pengu<strong>in</strong>, Inc. 2002, ISBN-<br />

13: 978-0670030767, p. 14<br />

2. Philip Ko<strong>the</strong>r, Waldemar Pfoertsch, B2B Br<strong>and</strong> Management, Spr<strong>in</strong>ger Berl<strong>in</strong> Heidelberg<br />

New York, 2006, ISBN – 13 978-3-540-25360-0,<br />

http://www.google.ro/books?hl=ro&lr=&id=bcmo-<br />

WZtOvQC&oi=fnd&pg=PP5&dq=br<strong>and</strong>+br<strong>and</strong>+OR+loyalty+%22company+br<strong>and</strong>%22&o<br />

ts=mqrTK6GPmX&sig=bpxj-<br />

5yKby5EiYDbTnnj4XBcPcU&redir_esc=y#v=onepage&q=br<strong>and</strong>%20br<strong>and</strong>%20OR%20lo<br />

yalty%20%22company%20br<strong>and</strong>%22&f=false<br />

3. Moisescu I., The importance of br<strong>and</strong> awareness <strong>in</strong> consumers’ buy<strong>in</strong>g decision <strong>and</strong><br />

perceived risk assessment, http://www.mnmk.ro/documents/2009/10_Moisescu_FFF.pdf<br />

4. Radici Crist<strong>in</strong>a, Buglea Alex<strong>and</strong>ru, Modalităţi de creare de valoare într-o societate<br />

comercială,<br />

http://mastermrufeaa.ucoz.com/Crist<strong>in</strong>a_Radici-Modalitati_de_creare_de_valoare_<strong>in</strong>.pdf<br />

5. Tom Blackett, What is a br<strong>and</strong>? The Economist book Br<strong>and</strong>s <strong>and</strong> Br<strong>and</strong><strong>in</strong>g, Interbr<strong>and</strong>,<br />

2004<br />

6. Guide to creat<strong>in</strong>g a br<strong>and</strong>, Green Communication, 2006,<br />

http://www.greenblog.co.uk/files/guide-to-creat<strong>in</strong>g-a-br<strong>and</strong>.pdf<br />

7. Rolurile pe care le joacă br<strong>and</strong>urile, http://www.safilar.ro/articolBr<strong>and</strong><strong>in</strong>g.aspx?aID=22<br />

8. http://old.st<strong>and</strong>ard.money.ro/tag/doncafe.html<br />

9. http://www.zf.ro/companii/strauss-a-pierdut-cota-de-piata-dupa-rebr<strong>and</strong><strong>in</strong>gul-cafelei-elita<strong>in</strong>-doncafe-5974136<br />

10. The importance of Br<strong>and</strong><strong>in</strong>g – Can It Really Make a Difference?, Charles Fuchs,<br />

http://ez<strong>in</strong>earticles.com/?The-Importance-of-Br<strong>and</strong><strong>in</strong>g---Can-It-Really-Make-a-<br />

Difference?&id=56697<br />

11. http://www.forbes.com/sites/prospernow/2011/01/10/<strong>the</strong>-power-of-a-name-br<strong>and</strong><strong>in</strong>gyour-company-for-<strong>the</strong>-future/<br />

12. http://www.market<strong>in</strong>gmo.com/how-to-articles/br<strong>and</strong><strong>in</strong>g/when-to-change-your-br<strong>and</strong>name/<br />

13. http://www.wisegeek.com/what-is-<strong>the</strong>-importance-of-br<strong>and</strong>-loyalty.htm<br />

14. http://br<strong>and</strong>bysocial.com/br<strong>and</strong><strong>in</strong>g/<strong>the</strong>-importance-of-br<strong>and</strong>-name/<br />

15. http://www.revistabiz.ro/cafea-cu-aroma-de-succes-504.html<br />

16. http://www.bus<strong>in</strong>essmagaz<strong>in</strong>.ro/pr<strong>in</strong>tare/lideri/negustorul-modern-4074469<br />

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MULTINATIONAL VERSUS LOCAL ROMANIAN<br />

ENTERPRISES - DIMENSION AND PERFORMANCE<br />

DUMITRESCU Cor<strong>in</strong>a<br />

Academy of Economic Studies, Bucharest<br />

SCALERA Francesco<br />

University of Bari “Aldo Moro”, Italy<br />

ABSTRACT<br />

Both <strong>the</strong> mult<strong>in</strong>ational enterprises <strong>and</strong> <strong>the</strong> local ones br<strong>in</strong>g along with <strong>the</strong>ir activity, a<br />

series of advantages. On <strong>the</strong> same time, <strong>the</strong>y are a source of imbalance, subject to<br />

controversy over <strong>the</strong> economic, social, political environment where <strong>the</strong>y implement <strong>the</strong>ir<br />

activities. In this article, we propose a comparative study <strong>in</strong> order to derive what category of<br />

enterprise is <strong>the</strong> most efficient <strong>and</strong> provide <strong>the</strong> most advantageous impact on <strong>the</strong> development.<br />

We f<strong>in</strong>d that mult<strong>in</strong>ationals are much more efficient than local enterprises, but <strong>the</strong> latter ones<br />

have <strong>the</strong> volumetric advantage, outnumber<strong>in</strong>g <strong>the</strong> mult<strong>in</strong>ationals. We also suggest some<br />

possible solutions for <strong>the</strong> small <strong>and</strong> medium local enterprises that represent <strong>the</strong> pillars of <strong>the</strong><br />

Romanian economy.<br />

Key words: subsidiary, small <strong>and</strong> medium enterprise, performance, dimension,<br />

solutions<br />

1. INTRODUCTION<br />

Economists agree that small <strong>and</strong> medium sized enterprises have <strong>the</strong> prevalent weight<br />

<strong>in</strong> total active enterprises <strong>in</strong> all economies, largely contribut<strong>in</strong>g ma<strong>in</strong>ly to GDP formation <strong>and</strong><br />

employment. Never<strong>the</strong>less, bigger companies, especially mult<strong>in</strong>ational enterprises impact<br />

positively, creat<strong>in</strong>g a synergetic effect with <strong>the</strong> local bus<strong>in</strong>ess environment. Yet, toward what<br />

direction should <strong>the</strong> governmental policy focus: attract<strong>in</strong>g <strong>and</strong> encourag<strong>in</strong>g <strong>the</strong> development<br />

local enterprises (usually composed of small <strong>and</strong> medium sized ones) or mult<strong>in</strong>ationals? What<br />

category of enterprise would provide <strong>the</strong> largest economic benefits for <strong>the</strong> regional<br />

development <strong>and</strong> on what time horizon? In <strong>the</strong> current paper we proposed to answer <strong>the</strong>se<br />

questions <strong>and</strong> f<strong>in</strong>d some possible solutions for <strong>the</strong> small <strong>and</strong> medium local enterprises that<br />

represent <strong>the</strong> pillars of <strong>the</strong> Romanian economy.<br />

2. LITERATURE REVIEW<br />

Mult<strong>in</strong>ational enterprises possess a series of advantages derived by size, f<strong>in</strong>ancial<br />

power <strong>and</strong> backup, better management <strong>and</strong> technological capability, larger <strong>in</strong>vestments <strong>and</strong><br />

efficiency. They carry on complex activities, coord<strong>in</strong>at<strong>in</strong>g <strong>the</strong> economic activity of an amount<br />

of enterprises of diverse nature located <strong>in</strong> various regions, <strong>and</strong> concentrat<strong>in</strong>g it <strong>in</strong> a s<strong>in</strong>gle<br />

organizational structure, unlike o<strong>the</strong>r types of enterprises that only deploy export <strong>and</strong> import<br />

transactions.<br />

F<strong>in</strong>ancial liquidity held by mult<strong>in</strong>ational enterprises, ongo<strong>in</strong>g corporative <strong>and</strong><br />

<strong>in</strong>dustrial restructur<strong>in</strong>g, positive assessments on <strong>the</strong> stock market, all <strong>the</strong>se constitute<br />

supportive measures dur<strong>in</strong>g a period of crisis <strong>in</strong> order to create new <strong>in</strong>vestment opportunities<br />

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for <strong>the</strong> mult<strong>in</strong>ational enterprises all around <strong>the</strong> globe. Mult<strong>in</strong>ational entrance can produce <strong>the</strong><br />

dim<strong>in</strong>ution of <strong>the</strong> market share of <strong>the</strong> local enterprises but can also spread expertise amongst<br />

<strong>the</strong>m.<br />

Never<strong>the</strong>less, enterprise dimension can create along a series of <strong>in</strong>efficiencies.<br />

Researcher John Child, considered that ”while stores without a syndicate, with 10 up to 25<br />

employees, lose on average 15 days with disputes connected to work, <strong>the</strong> units with at least<br />

1000 employees lose 2000 days on average or a multiple of 133 days a year”. Ano<strong>the</strong>r<br />

research highlighted <strong>the</strong> fact that ”research efficiency is <strong>in</strong>versely proportional with <strong>the</strong> size of<br />

<strong>the</strong> group”. Besides, one of <strong>the</strong> executives of Motorola company, John Mitchell, did not allow<br />

factories to have a greater number than 1000 employees (Peters <strong>and</strong> Waterman Jr. 2010).<br />

The importance of SMEs is unanimously recognized, often represent<strong>in</strong>g ”<strong>the</strong> basis for<br />

economic renewal of a large number of cities or regions”, first of all through jobs creation.<br />

Unlike mult<strong>in</strong>ationals, ”SMEs are favored by a narrower specialization of production<br />

factors <strong>and</strong> by a more centralized adm<strong>in</strong>istration”. SME flexibility has been suggestively<br />

depicted with<strong>in</strong> a study based on a sample of 856 American enterprises of all sizes dur<strong>in</strong>g<br />

1970-1980. It was highlighted that flexibility was <strong>in</strong>versely proportional to <strong>the</strong> dimension of<br />

<strong>the</strong> enterprise.<br />

Additionally, <strong>the</strong> flexibility depends on <strong>the</strong> dynamism of <strong>the</strong> enterprise <strong>and</strong> on its<br />

capacity to <strong>in</strong>novate (Someşan 2010).<br />

Innovation capacity is often found with<strong>in</strong> local small enterprises. Notwithst<strong>and</strong><strong>in</strong>g <strong>the</strong><br />

national SMEs ris<strong>in</strong>g from <strong>the</strong> ranks <strong><strong>in</strong>ternational</strong>ly by promot<strong>in</strong>g <strong>the</strong>ir own <strong>in</strong>ventions <strong>and</strong><br />

<strong>in</strong>novations, (like <strong>the</strong> Geneva Inventions Fair), are only a few <strong>in</strong> number, <strong>the</strong>ir achieved<br />

performance can be surpris<strong>in</strong>g.<br />

As such, <strong>the</strong> portfolio of MB Telecom (local) company conta<strong>in</strong>s <strong>in</strong>ventions, software<br />

applications, projects with a “strong component of technological design<strong>in</strong>g <strong>and</strong> development”<br />

(Oancea 2009). At <strong>the</strong> end of 2008, <strong>the</strong> company MB Telecom had 65 employees, a turnover<br />

of 16 million euro <strong>and</strong> a net profit of 5 million euro, be<strong>in</strong>g on <strong>the</strong> rise.<br />

Fur<strong>the</strong>rmore, local enterprises develop bus<strong>in</strong>ess models <strong>in</strong> emerg<strong>in</strong>g economies,<br />

surpass<strong>in</strong>g obstacles <strong>in</strong> key sectors, obstacles that usually impede <strong>the</strong> implementation <strong>and</strong><br />

extension of subsidiaries: governmental restrictions, slow speed of <strong>in</strong>ternet, obsolete<br />

<strong>in</strong>frastructure <strong>and</strong> even an uncerta<strong>in</strong> basis of consumers.<br />

More <strong>and</strong> more local producers chose not to <strong>in</strong>vest anymore <strong>in</strong> perfect<strong>in</strong>g <strong>and</strong><br />

improvement of production l<strong>in</strong>es, stress<strong>in</strong>g more on promot<strong>in</strong>g <strong>the</strong>ir own products <strong>in</strong>stead. On<br />

<strong>the</strong> cosmetics market from Romania, <strong>the</strong> visibility of local companies (like Farmec) began to<br />

<strong>in</strong>crease <strong>in</strong> media, along with mult<strong>in</strong>ationals like Nivea, Vichy or Rocher. The market<strong>in</strong>g<br />

budget allotted for Gerovital <strong>in</strong> 2011 was double compared to <strong>the</strong> one <strong>in</strong> 2010, of over 2<br />

million euros comparable with <strong>the</strong> budget allotted by a mult<strong>in</strong>ational <strong>in</strong> cosmetics field, of<br />

medium category, of 1-3 million euros. In <strong>the</strong> first months of <strong>the</strong> year 2011, <strong>the</strong> turnover of<br />

Farmec company had grown by 15%, to 19 million euro, with positive expectations<br />

afterwards. The strategy was based on restructur<strong>in</strong>g <strong>the</strong> portfolio of products: giv<strong>in</strong>g up <strong>the</strong><br />

underperform<strong>in</strong>g ones <strong>and</strong> launch<strong>in</strong>g new products or re-launch<strong>in</strong>g o<strong>the</strong>rs. With all <strong>the</strong><br />

adopted strategies, <strong>the</strong> bus<strong>in</strong>ess of local enterprises rise up to only 10% of all <strong>the</strong> cosmetics<br />

market, estimated by Euromonitor at 600-650 million euros (Ilie 2011).<br />

On <strong>the</strong> one h<strong>and</strong>, even though <strong>the</strong> mult<strong>in</strong>ationals operat<strong>in</strong>g <strong>in</strong> a certa<strong>in</strong> country have a<br />

clear advantage of lower production costs, this advantage can disappear <strong>in</strong> a crisis period. The<br />

new local enterprises, smaller <strong>and</strong> more flexible, can represent a considerable competition.<br />

These are based on human capital, on organizational flexible structures <strong>and</strong> on client<br />

proximity.<br />

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On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, national enterprises can extend <strong>the</strong>ir activity to a global level,<br />

becom<strong>in</strong>g successful mult<strong>in</strong>ationals. “In oilfield, traditional leaders like Exxon <strong>and</strong> Shell have<br />

confronted with serious challenges due to smaller enterprises that focused on <strong>in</strong>dustry niches<br />

<strong>in</strong> exploitation or lubricants. The success of Enron with<strong>in</strong> its transformation from a local<br />

Texan operator of pipes <strong>in</strong> an <strong><strong>in</strong>ternational</strong> force of gas <strong>and</strong> generat<strong>in</strong>g electricity, show <strong>the</strong><br />

force of this new challenge” (Stopford 1998).<br />

An <strong>in</strong>terest<strong>in</strong>g result was found by M. Desai, averr<strong>in</strong>g that 10% <strong>in</strong>crease <strong>in</strong> foreign<br />

direct <strong>in</strong>vestments leads to a 2.6 % of additional domestic <strong>in</strong>vestment. Thus, <strong>the</strong>ir impact over<br />

<strong>the</strong> local economy is major.<br />

Given <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g importance of <strong>the</strong> mult<strong>in</strong>ationals, <strong>the</strong> ma<strong>in</strong> major global players,<br />

it is crucial that governments compete to attract <strong>the</strong>m both at home <strong>and</strong> abroad or to enable<br />

<strong>the</strong> creation of new ones (Scalera <strong>and</strong> Dumitrescu 2012).<br />

3. DISCUSSIONS AND RESULTS<br />

Dur<strong>in</strong>g 1990 - 2003, <strong>the</strong> volume of foreign direct <strong>in</strong>vestments had slowly grown,<br />

reach<strong>in</strong>g 7.682 billion euro for <strong>the</strong> entire period, mean<strong>in</strong>g an average of 548.7 million euro a<br />

year. This was due to <strong>the</strong> transition period that Romania underwent. Until 2003, most of <strong>the</strong><br />

<strong>in</strong>vestors activat<strong>in</strong>g <strong>in</strong> Romania were composed of small <strong>and</strong> medium bus<strong>in</strong>esses, focused<br />

ma<strong>in</strong>ly <strong>in</strong> commerce <strong>and</strong> services (Zaman, Vasile, Matei, Croitoru <strong>and</strong> Enescu 2011).<br />

Beg<strong>in</strong>n<strong>in</strong>g with <strong>the</strong> NATO membership of Romania <strong>in</strong> 2000, go<strong>in</strong>g on with a series of large<br />

privatizations as well as its adherence to European Union <strong>in</strong> 2007, <strong>the</strong> bus<strong>in</strong>ess environment<br />

became <strong>in</strong>creas<strong>in</strong>gly attractive for foreign <strong>in</strong>vestors, except <strong>the</strong> crisis period after 2008.<br />

As we can see <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g figure, from 2003 to 2006, <strong>the</strong> total annual flows of<br />

foreign direct <strong>in</strong>vestments grew 4.6 times, reach<strong>in</strong>g a total value of 9 billion euro <strong>in</strong> 2006.<br />

This can be expla<strong>in</strong>ed by <strong>the</strong> large privatizations <strong>in</strong> <strong>in</strong>dustrial <strong>and</strong> bank<strong>in</strong>g field. The year<br />

2008 registered <strong>the</strong> maximum volume of foreign direct <strong>in</strong>vestments, of 9.5 billion euro,<br />

cont<strong>in</strong>u<strong>in</strong>g <strong>the</strong> privatizations <strong>in</strong> energy <strong>and</strong> utilities, as well as <strong>the</strong> bank<strong>in</strong>g field. In 2009 as<br />

well as <strong>in</strong> 2010, foreign direct <strong>in</strong>vestment flows decreased by 63% <strong>and</strong> by 36% respectively,<br />

as compared to <strong>the</strong> previous years, as a direct consequence of unfavorable impact of <strong>the</strong><br />

f<strong>in</strong>ancial <strong>and</strong> economic crisis (Fig. 1).<br />

Figure 1: Evolution of Foreign Direct Investments Flows, mil. euro, Romania, 2003-2010<br />

Foreign Direct Investments Flows , mil. euro,<br />

Romania, 2003-2010<br />

10000<br />

8000<br />

6000<br />

4000<br />

2000<br />

0<br />

2227<br />

4623<br />

699<br />

3703<br />

1361<br />

6832<br />

4484 4873 1759<br />

683<br />

3852<br />

3547<br />

396<br />

1263<br />

1729 1824<br />

2003 2004 2005 2006 2007 2008 2009 2010<br />

Capital participations<br />

Net credits from foreign direct <strong>in</strong>vestors<br />

Source: Direcţia Statistică - BNR <strong>and</strong> INS 2011<br />

Not only do mult<strong>in</strong>ationals have to face global competition but <strong>the</strong>y also are sensitive<br />

to changes <strong>in</strong> global economy be<strong>in</strong>g l<strong>in</strong>ked to <strong>the</strong> global bus<strong>in</strong>ess network (Scalera și<br />

Dumitrescu, Perception <strong>and</strong> Facts on <strong>the</strong> Activity of Mult<strong>in</strong>ational Enterprises 2012). As we<br />

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stated above, <strong>the</strong>y greatly <strong>in</strong>fluence <strong>the</strong> local economy through <strong>the</strong>ir l<strong>in</strong>kages with local<br />

<strong>in</strong>dustry, <strong>in</strong>vestments, employment, taxes to <strong>the</strong> local budget <strong>and</strong> so on. Despite <strong>the</strong> positive<br />

impact, what happens when <strong>the</strong>y take <strong>the</strong>ir operations overseas? Indeed, nowadays, <strong>the</strong> trend<br />

of mult<strong>in</strong>ational evolution is to migrate towards <strong>the</strong> develop<strong>in</strong>g countries to third ones that<br />

offer better regulation systems <strong>and</strong> low cost workforce. This is a frequent case with<strong>in</strong><br />

automotive <strong>and</strong> textile <strong>in</strong>dustry (Scalera <strong>and</strong> Uruci 2011).<br />

In order to capture <strong>the</strong> durability of <strong>the</strong> foreign direct <strong>in</strong>vestments made by <strong>the</strong><br />

subsidiaries (of <strong>the</strong> mult<strong>in</strong>ational enterprises) on <strong>the</strong> Romanian territory, we computed <strong>the</strong><br />

weight of <strong>the</strong> tangible <strong>and</strong> <strong>in</strong>tangible assets per value of foreign direct <strong>in</strong>vestments (FDI)<br />

balance at <strong>the</strong> end of each year, between 2003-2010. The weight average is 51%, <strong>and</strong> <strong>the</strong><br />

balance of FDI for 2010 reached 24309 million euro after a steady growth, which proves a<br />

relative high degree of stability of <strong>the</strong> foreign direct <strong>in</strong>vestments (Fig. 2).<br />

Figure 2: Evolution of tangible <strong>and</strong> <strong>in</strong>tangible assets for 2003-2010 display<strong>in</strong>g <strong>the</strong> total value<br />

<strong>and</strong> <strong>the</strong>ir percentage from <strong>the</strong> total foreign direct <strong>in</strong>vestments, Romania<br />

Tangible <strong>and</strong> <strong>in</strong>tangible assets, total value <strong>and</strong><br />

% from <strong>the</strong> total FDI, Romania<br />

Mil. euro<br />

30000<br />

% from <strong>the</strong> total FDI Value (mil. euro)<br />

70%<br />

25000<br />

20000<br />

15000<br />

10000<br />

50.7%<br />

60.4% 59.0%<br />

49.8% 50.0%<br />

60%<br />

45.2% 46.6% 46.2% 50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

5000<br />

0<br />

2003 2004 2005 2006 2007 2008 2009 2010<br />

Source: BNR, INS 2003-2010<br />

In what follows, we compare <strong>the</strong> statistics of <strong>the</strong> subsidiaries of mult<strong>in</strong>ational<br />

enterprises implemented over <strong>the</strong> Romanian territory (for simplicity reasons, we will denote<br />

<strong>the</strong>m by SMRT) to <strong>the</strong> rest of <strong>the</strong> active enterprises, for <strong>the</strong> year 2009, latest year with<br />

available data from <strong>the</strong> Publication of <strong>the</strong> General Direction of Enterprises Statistics of <strong>the</strong><br />

Romanian National Institute of Statistics. The data does not <strong>in</strong>clude <strong>the</strong> results of <strong>the</strong><br />

enterprises from f<strong>in</strong>ancial <strong>in</strong>stitutions <strong>and</strong> <strong>in</strong>surance companies.<br />

‣ With regard to dimension, we can notice from <strong>the</strong> figure below, that <strong>the</strong> weight of<br />

subsidiaries implemented over <strong>the</strong> Romanian territory <strong>in</strong> <strong>the</strong> total active enterprises from<br />

Romania, for <strong>the</strong> year 2009, reached a very low value, of 5.26%. The majority of<br />

subsidiaries over <strong>the</strong> Romanian territory activate <strong>in</strong> <strong>the</strong> field of services (9,504), even<br />

though, as a whole, <strong>the</strong> most part of enterprises, activate <strong>in</strong> <strong>the</strong> commerce field (197,462)<br />

(Fig. 3).<br />

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Figure 3: The number of active enterprises <strong>and</strong> of foreign subsidiaries from Romania<br />

(SMRT) per <strong>in</strong>dustry, end of 2009<br />

Number of active enterprises <strong>and</strong> subsidiaries from<br />

Romania by sector of economic development 2009<br />

200000<br />

197462<br />

174866<br />

491107<br />

150000<br />

100000<br />

50000<br />

0<br />

58853<br />

59926<br />

25835<br />

5238 8247 9504<br />

2846<br />

Industry Commerce Services Constructions Total<br />

Total Active Enterprises<br />

Subsidiaries <strong>in</strong> Romania<br />

Source: Vlădescu 2011<br />

From <strong>the</strong> total SMRT operat<strong>in</strong>g <strong>in</strong> Romania <strong>in</strong> 2009, <strong>the</strong> most part of <strong>the</strong>m activate <strong>in</strong><br />

services (37%), followed by commerce with a weight of 32%. In constructions <strong>the</strong> lowest<br />

weight of SMRT was registered (of only 11%), a sector hardly hit by <strong>the</strong> economic <strong>and</strong><br />

f<strong>in</strong>ancial crisis (Fig. 4).<br />

Figure 4: The weight of SMRT by field of activity, Romania, 2009<br />

The weight of SMRT by sector of activity, 2009<br />

11%<br />

20%<br />

37%<br />

32%<br />

Industry<br />

Commerce<br />

Services<br />

Constructions<br />

Source: Vlădescu 2011<br />

SMRT have a significant positive impact on <strong>the</strong> labor market, even though <strong>the</strong>y have a<br />

low weight less than 10%, represent<strong>in</strong>g <strong>the</strong> number of SMRT <strong>in</strong> total active enterprises from<br />

<strong>the</strong> ma<strong>in</strong> fields of economic activity. Thus, as we can notice <strong>in</strong> <strong>the</strong> figure below, SMRT hired<br />

<strong>in</strong> 2009: 39% of <strong>the</strong> total workforce <strong>in</strong> <strong>in</strong>dustry, 18% <strong>in</strong> <strong>the</strong> field of services, 17% <strong>in</strong><br />

commerce <strong>and</strong> 6% <strong>in</strong> constructions (Fig. 5).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Figure 5: The weight of <strong>the</strong> number of SMRT employees <strong>in</strong> <strong>the</strong> total number of employees<br />

<strong>and</strong> <strong>the</strong> weight of <strong>the</strong> number of SMRT <strong>in</strong> total enterprises by field of activity<br />

Weight of employees of subsidiaries <strong>in</strong> total employees <strong>in</strong> <strong>the</strong> respective<br />

sector of economic activity (Romania, 2009)<br />

Weight of <strong>the</strong> number of SMRT <strong>in</strong> total active enterprises <strong>in</strong> <strong>the</strong><br />

respective sector of economic activity (Romania, 2009)<br />

39%<br />

18% 17%<br />

9%<br />

5% 6%<br />

4% 5%<br />

Industry Services Commerce Constructions<br />

Source: Vlădescu, 2011<br />

Insur<strong>in</strong>g employment <strong>in</strong> <strong>the</strong> <strong>in</strong>dustry sector <strong>in</strong> 2009 had been essential, tak<strong>in</strong>g <strong>in</strong>to<br />

account <strong>the</strong> context where, <strong>in</strong> <strong>the</strong> first quarter of <strong>the</strong> year 2010, economy decl<strong>in</strong>ed with 1.5%<br />

compared to <strong>the</strong> previous similar period from <strong>the</strong> last year <strong>and</strong> only <strong>the</strong> <strong>in</strong>dustry was <strong>the</strong> only<br />

sector that positively contributed with 1.3% at <strong>the</strong> dynamic of GDP, deterr<strong>in</strong>g even a sharper<br />

decl<strong>in</strong>e.<br />

‣ From <strong>the</strong> performance po<strong>in</strong>t of view, <strong>the</strong> impact is major:<br />

The National Institute of Statistics reports a weight of <strong>the</strong> turnover of SMRT <strong>in</strong> <strong>the</strong><br />

total turnover of active enterprises for 2009 of 44.61%, <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g sectors: <strong>in</strong>dustry,<br />

services, commerce <strong>and</strong> constructions. That means almost a half of <strong>the</strong> total turnover achieved<br />

by enterprises <strong>in</strong> <strong>the</strong> key sectors for Romanian economy, hav<strong>in</strong>g <strong>in</strong> view that, as we<br />

mentioned above, SMRT represented 5.26% from <strong>the</strong> total active enterprises.<br />

Moreover, SMRT atta<strong>in</strong>ed 40.33% of total gross value-added at factor costs, a very<br />

high value consider<strong>in</strong>g <strong>the</strong> small number compared to <strong>the</strong> rest of <strong>the</strong> enterprises, most of <strong>the</strong>m<br />

national SMEs (small <strong>and</strong> medium enterprises).<br />

For <strong>the</strong> year 2009, compar<strong>in</strong>g <strong>the</strong> weight of SMRT turnover <strong>in</strong> <strong>the</strong> total turnover of <strong>the</strong><br />

concerned sector, with <strong>the</strong> one of <strong>the</strong> rest of <strong>the</strong> enterprises, we f<strong>in</strong>d that <strong>the</strong> largest weight<br />

was achieved <strong>in</strong> <strong>in</strong>dustry (58.8%), followed by commerce sector <strong>and</strong> services with close<br />

values (40.5%, respectively 39.3%). In constructions <strong>in</strong>stead, <strong>the</strong> largest weight (of 79.3%)<br />

was atta<strong>in</strong>ed by <strong>the</strong> rest of <strong>the</strong> enterprises.<br />

The weight of <strong>the</strong> gross value added (at cost factors) followed <strong>the</strong> same tendencies <strong>in</strong><br />

2009, contribut<strong>in</strong>g with weights between 35% <strong>and</strong> 50% <strong>in</strong> <strong>in</strong>dustry, commerce, services<br />

fields. Only <strong>in</strong> constructions, <strong>the</strong> contribution was of only 18.8% (Fig. 6).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Figure 6: The weight of turnover <strong>and</strong> of gross value added achieved by <strong>the</strong> subsidiaries from<br />

Romania <strong>and</strong> by <strong>the</strong> rest of active enterprises, on sectors of economic activity, 2009<br />

The weight of turnover achieved by SMRT <strong>and</strong><br />

by <strong>the</strong> rest of <strong>the</strong> enterprises by sector,<br />

Romania, 2009<br />

The weight of gross value added achieved by<br />

SMRT <strong>and</strong> by <strong>the</strong> rest of <strong>the</strong> enterprises by<br />

sector, Romania, 2009<br />

Industry<br />

48.9%<br />

51.1%<br />

Industry<br />

58.8%<br />

41.2%<br />

Comerce<br />

35.9%<br />

64.1%<br />

Comerce<br />

40.5%<br />

59.5%<br />

Services<br />

40.3%<br />

59.7%<br />

Services<br />

39.3%<br />

60.7%<br />

Constructions<br />

18.8%<br />

81.2%<br />

Constructions<br />

20.7%<br />

79.3%<br />

0% 20% 40% 60% 80% 100%<br />

Subsidiaries<br />

Rest of enterprises<br />

0% 20% 40% 60% 80% 100%<br />

Subsidiaries<br />

Rest of enterprises<br />

Source:(Vlădescu, 2011<br />

If we divide <strong>the</strong> total turnover of <strong>the</strong> SMRT by <strong>the</strong> number of SMRT from 2009, we<br />

will obta<strong>in</strong> a medium value of <strong>the</strong> turnover per subsidiary, of 14.58 million RON, far above<br />

<strong>the</strong> medium turnover realized by <strong>the</strong> rest of <strong>the</strong> enterprises, of only 1.01 million RON.<br />

Additionally, <strong>the</strong> gross unitary value added achieved by SMRT is 12.17 times bigger than <strong>the</strong><br />

one obta<strong>in</strong>ed by <strong>the</strong> rest of <strong>the</strong> enterprises, of 240 thous<strong>and</strong>s RON (Tab. 1).<br />

Table 1: Comparison between <strong>the</strong> unitary turnover <strong>and</strong> gross unitary value added achieved by<br />

SMRT <strong>and</strong> by <strong>the</strong> rest of <strong>the</strong> enterprises<br />

Million RON, Romania, 2009 Subsidiaries (SMRT) The rest of <strong>the</strong> enterprises<br />

Unitary turnover 14.58 1.01<br />

Gross unitary value added 18 2.94 0.24<br />

Source: Vlădescu 2011<br />

The highest values of <strong>the</strong> turnover <strong>and</strong> of <strong>the</strong> gross value added at cost factors<br />

achieved by SMRT <strong>in</strong> 2009 by geographical region of orig<strong>in</strong> of <strong>the</strong> parent company were<br />

achieved by <strong>the</strong> absolute majority of mult<strong>in</strong>ationals from <strong>the</strong> members’ states of European<br />

Union (73.7%) (Fig. 7).<br />

18 The gross value added is calculated at cost factors; <strong>the</strong> unitary value refers to <strong>the</strong> total absolute value of <strong>the</strong><br />

turnover, respectively, of <strong>the</strong> gross value added divided by <strong>the</strong> total number of foreign affiliates, respectively by<br />

<strong>the</strong> rest of <strong>the</strong> enterprises<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Figure 7: Structure of turnover <strong>and</strong> of gross value added at cost factors obta<strong>in</strong>ed by SMRT,<br />

by geographical region of orig<strong>in</strong> of <strong>the</strong> parent company, 2009<br />

The structure of <strong>the</strong> SMRT turnover by<br />

geographical region of orig<strong>in</strong> of <strong>the</strong> parent company,<br />

Romania, 2009<br />

The structure of gross value added at factors cost<br />

of SMRT by geographical region of orig<strong>in</strong> of <strong>the</strong><br />

parent company, Romania, 2009<br />

6.6%<br />

19.7%<br />

73.7%<br />

17%<br />

6%<br />

77%<br />

E.U. member states O<strong>the</strong>r countries from Europe O<strong>the</strong>r countries<br />

E.U. member states O<strong>the</strong>r countries from Europe O<strong>the</strong>r countries<br />

Source: Vlădescu, 2011<br />

In a report published by International Bus<strong>in</strong>ess Promotion <strong>and</strong> Ernst &Young, <strong>the</strong><br />

biggest 2500 companies from Romania <strong>in</strong> 2010 are assessed, based on quantitative <strong>and</strong><br />

qualitative <strong>in</strong>dicators. This report represents a benchmark for Romanian bus<strong>in</strong>ess environment<br />

for 12 years. The companies analyzed cover <strong>the</strong> most important 24 <strong>in</strong>dustries <strong>in</strong> Romania <strong>and</strong><br />

112 fields of activity <strong>and</strong> were represented <strong>in</strong> majority by mult<strong>in</strong>ational enterprises.<br />

(International Bus<strong>in</strong>ess Promotion, Ernst&Young 2011).<br />

Select<strong>in</strong>g <strong>the</strong> first 10% (or 30) companies from top 300 non-f<strong>in</strong>ancial companies by<br />

reported turnover <strong>in</strong> 2010, we can derive <strong>the</strong> follow<strong>in</strong>g conclusions:<br />

13% (or 4 companies out of 30) are national, <strong>the</strong> rest be<strong>in</strong>g mult<strong>in</strong>ationals;<br />

<strong>the</strong> cumulative turnover of <strong>the</strong> 26 mult<strong>in</strong>ational enterprises represented 1,199,903 billion<br />

RON <strong>in</strong> 2010, namely 91.35% of <strong>the</strong> total 30 from <strong>the</strong> considered top;<br />

37% (<strong>the</strong> first 10) of <strong>the</strong>m have a turnover over 45,000 billion RON <strong>and</strong> represent only<br />

mult<strong>in</strong>ational enterprises (Fig. 8).<br />

Figure 8: Distribution of <strong>the</strong> first 30 companies from Romania by <strong>the</strong> size of <strong>the</strong> turnover<br />

obta<strong>in</strong>ed <strong>in</strong> 2010 (billion RON)<br />

Distribution of <strong>the</strong> first 30 companies <strong>in</strong> Romania by<br />

<strong>the</strong> size of <strong>the</strong> turnover obta<strong>in</strong>ed <strong>in</strong> 2010 (billion RON)<br />

30%<br />

37%<br />

CA over 45000 billion<br />

RON<br />

CA ϵ [30000,45000)<br />

33%<br />

CA ϵ [15000,30000)<br />

Source: International Bus<strong>in</strong>ess Promotion, Ernst&Young 2011<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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We can notice from <strong>the</strong> figure below <strong>the</strong> fact that <strong>the</strong> 4 national enterprises (from <strong>the</strong><br />

first biggest 30 companies by turnover for <strong>the</strong> year 2010), are positioned <strong>in</strong> <strong>the</strong> second half of<br />

<strong>the</strong> top. Moreover, one of <strong>the</strong>m occupies <strong>the</strong> last position. Therewith, <strong>the</strong> 4 values of <strong>the</strong><br />

turnover are below <strong>the</strong> average of 43,784 billion RON.<br />

Figure 9: Distribution of <strong>the</strong> first 30 non-f<strong>in</strong>ancial companies from Romania by <strong>the</strong> reported<br />

turnover <strong>in</strong> 2010<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

28<br />

29<br />

30<br />

Distribution of <strong>the</strong> first 30 non-f<strong>in</strong>ancial companies after <strong>the</strong>ir anual<br />

turnover (billion RON), Romania, 2010<br />

0 20,000 40,000 60,000 80,000 100,000 120,000 140,000<br />

19,692<br />

25,457<br />

35,742<br />

32,737<br />

In blue : mult<strong>in</strong>ationals<br />

In green: local enterprises<br />

Source: International Bus<strong>in</strong>ess Promotion, Ernst&Young 2011<br />

Mult<strong>in</strong>ationals surpass <strong>the</strong> performance of <strong>the</strong> national enterprises by hav<strong>in</strong>g <strong>the</strong><br />

follow<strong>in</strong>g advantages:<br />

own<strong>in</strong>g an <strong>in</strong>itial capital <strong>and</strong> substantial commercial means;<br />

high capacity to <strong>in</strong>vest, especially <strong>in</strong> research-development-<strong>in</strong>novation;<br />

benefit from <strong>the</strong> experience with<strong>in</strong> <strong><strong>in</strong>ternational</strong> operations <strong>and</strong> managerial expertise <strong>and</strong><br />

technological transfer for <strong>the</strong> whole organization;<br />

<strong>the</strong>ir cover market is larger as compared to national enterprises;<br />

dim<strong>in</strong>ish<strong>in</strong>g global f<strong>in</strong>ancial risk by compensat<strong>in</strong>g <strong>the</strong> losses with profits of o<strong>the</strong>r<br />

subsidiaries <strong>and</strong> affiliates;<br />

once new mult<strong>in</strong>ationals are established, new bus<strong>in</strong>ess opportunities are created <strong>in</strong> <strong>the</strong><br />

local environment (with<strong>in</strong> <strong>the</strong> production, distribution <strong>and</strong> commercialization cha<strong>in</strong>);<br />

high f<strong>in</strong>ancial <strong>and</strong> non-f<strong>in</strong>ancial benefits for employees of SM (subsidiaries of<br />

mult<strong>in</strong>ational over <strong>the</strong> Romanian territory) compared to <strong>the</strong> ones of national enterprises,<br />

especially of SMEs (small <strong>and</strong> medium-enterprises);<br />

capacity of relocation depend<strong>in</strong>g on <strong>the</strong> competitive advantages offered by <strong>the</strong> region of<br />

implantation. This latter advantage should be regarded from <strong>the</strong> po<strong>in</strong>t of view of <strong>the</strong><br />

subsidiary itself.<br />

When <strong>the</strong> local conditions determ<strong>in</strong>e a decl<strong>in</strong>e of its transactions or a worsen<strong>in</strong>g<br />

performance of its f<strong>in</strong>ancial <strong>in</strong>dicators, <strong>the</strong> mult<strong>in</strong>ational can decide <strong>the</strong> relocation or closure<br />

of <strong>the</strong> subsidiary. That translates <strong>in</strong> a downturn for <strong>the</strong> region where it was implemented:<br />

unemployment, lower <strong>in</strong>vestments, lower contributions to state budget <strong>and</strong> o<strong>the</strong>r series of<br />

disadvantages.<br />

In Romania, <strong>in</strong> non-ferrous metallurgy field, except<strong>in</strong>g <strong>the</strong> national company Alro<br />

Slat<strong>in</strong>a which after privatization rema<strong>in</strong>ed profitable, <strong>the</strong> rest of national enterprises were sold<br />

after only few years. For example, <strong>the</strong> largest producer of non-ferrous metals, Phoenix Baia<br />

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Mare, bought <strong>in</strong> 1998 by RBG Resources from London was sold to AVAB (Authority for<br />

Bank<strong>in</strong>g Assets Revaluation) for <strong>the</strong> sum of 3.5 million dollars (Boariu 2012). The promised<br />

<strong>in</strong>vestments <strong>in</strong> environment were not performed <strong>and</strong> thous<strong>and</strong>s of persons from <strong>the</strong> locality of<br />

Baia Mare lost <strong>the</strong>ir jobs.<br />

The most numerous national enterprises are small <strong>and</strong> medium (SME) ones. An<br />

enterprise enters <strong>the</strong> micro category, small or medium, depend<strong>in</strong>g on <strong>the</strong> levels of 3 categories<br />

of variables: annual number of employees <strong>and</strong> annual turnover or total annual balance (Tab.<br />

2).<br />

Table 2: SME def<strong>in</strong>ition<br />

Enterprise category<br />

Annual number of Annual turnover<br />

Total annual balance<br />

employees AND<br />

OR<br />

Medium < 250 ≤ 50 million € ≤ 43 million €<br />

Small < 50 ≤ 10 million € ≤ 10 million €<br />

Micro < 10 ≤ 2 million € ≤ 2 million €<br />

Source: Comisia Europeană 2003<br />

SMEs form <strong>the</strong> so called “vertebral column of <strong>the</strong> economy“, because <strong>the</strong>y <strong>in</strong>sure <strong>the</strong><br />

creation of an important number of jobs <strong>and</strong> generate economic growth. Thereby:<br />

SMEs represent approximately 90% of <strong>the</strong> companies <strong>in</strong> Romania, employ<strong>in</strong>g<br />

approximately 84% of <strong>the</strong> total staff employed;<br />

42% (250.000) of SMEs out of <strong>the</strong> total of 611.000 obta<strong>in</strong>ed profit <strong>in</strong> 2009 (Tab. 3).<br />

Table 3: Statistics for SMEs <strong>in</strong> Romania, 2011<br />

Statistics/Region North-West North-East South-East Center<br />

Number of<br />

SMEs<br />

<br />

Profitable SMEs<br />

86.483 64.969 70.292 74.283<br />

35.726<br />

(13,89%)<br />

Average<br />

turnover per 589.711 RON<br />

enterprise<br />

Source: (Ernst & Young Publication 2011)<br />

29.006<br />

(11,28%)<br />

566.424<br />

RON<br />

29.366<br />

(11,42%)<br />

645.877<br />

RON<br />

31.586<br />

(12,28%)<br />

592.329<br />

RON<br />

The National Institute of Statistics reports ascend<strong>in</strong>g tendencies for <strong>the</strong> percentage of<br />

<strong>the</strong> turnover achieved <strong>and</strong> for <strong>the</strong> employees of <strong>the</strong> small <strong>and</strong> medium sized enterprises <strong>in</strong><br />

total active enterprises, which denotes a greater importance of <strong>the</strong> category of small <strong>and</strong><br />

medium sized category <strong>in</strong> <strong>the</strong> total economy:<br />

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Figure 10: Evolution of weigth of turnover <strong>and</strong> perosnnel from <strong>the</strong> active small <strong>and</strong> medium<br />

enterprises <strong>in</strong> total active enterprises, Romania, 1992-2009<br />

%<br />

70<br />

The evolution of <strong>the</strong> weigth of turnover <strong>and</strong> of<br />

personnel from <strong>the</strong> active small <strong>and</strong> medium<br />

enterprises <strong>in</strong> total, Romania<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

1992<br />

1993<br />

1994<br />

1995<br />

1996<br />

1997<br />

1998<br />

1999<br />

2000<br />

2001<br />

2002<br />

2003<br />

2004<br />

2005<br />

2006<br />

2007<br />

2008<br />

2009<br />

Weight of total turnover<br />

Weight of total personnel<br />

Source: Anuarul Statistic al României 2010<br />

We can see that beg<strong>in</strong>n<strong>in</strong>g with 2005, respectively 2007, <strong>the</strong> weights of <strong>the</strong> turnover<br />

<strong>and</strong> personnel employed by SMEs surpass 60%.<br />

Among <strong>the</strong> advantages held by SMEs as compared with <strong>the</strong> mult<strong>in</strong>ationals, we can<br />

mention:<br />

<strong>the</strong> flexibility <strong>in</strong> production, <strong>the</strong> rapidity <strong>in</strong> chang<strong>in</strong>g <strong>the</strong> production process <strong>and</strong> <strong>the</strong><br />

availability to accept small comm<strong>and</strong>s <strong>and</strong> fast adaptability to <strong>the</strong> local environment <strong>and</strong><br />

to market changes;<br />

assign <strong>the</strong> market <strong>the</strong> atomicity character by means of <strong>the</strong>ir <strong>in</strong>creased number, thus<br />

stimulat<strong>in</strong>g <strong>the</strong> competition <strong>and</strong> counteract<strong>in</strong>g <strong>the</strong> power of <strong>the</strong> biggest mult<strong>in</strong>ationals;<br />

<strong>the</strong> simplified structure of <strong>in</strong>ternal organization leads to a faster circulation of <strong>in</strong>formation<br />

<strong>and</strong> decision mak<strong>in</strong>g, <strong>and</strong> at <strong>the</strong> same time to costs reduction;<br />

shorter production cycles <strong>and</strong> lower operat<strong>in</strong>g costs;<br />

probable better knowledge of <strong>the</strong> local market;<br />

<br />

<br />

offer<strong>in</strong>g specialized products;<br />

personalized relations with a certa<strong>in</strong> client segment.<br />

The problem of local Romanian enterprises reside <strong>in</strong> reduced production <strong>and</strong><br />

unsupported by <strong>in</strong>ternal consume weigh<strong>in</strong>g aga<strong>in</strong>st <strong>the</strong> products / services of external<br />

companies, especially that of <strong>the</strong> biggest mult<strong>in</strong>ationals.<br />

Under a constant pressure of dim<strong>in</strong>ish<strong>in</strong>g costs, local producers are thrown upon<br />

gradually decreas<strong>in</strong>g quality. In order to exit <strong>the</strong> vicious cycle, a solution for <strong>the</strong>m would be<br />

<strong>the</strong> partnership with mult<strong>in</strong>ationals <strong>in</strong> what concerns supply<strong>in</strong>g, externaliz<strong>in</strong>g services,<br />

commercializ<strong>in</strong>g so on. An example is <strong>the</strong> local production of products under <strong><strong>in</strong>ternational</strong><br />

renowned br<strong>and</strong>s (Louis Vuitton, Roberto Cavalli, Versace, Zanussi, Coca-Cola, Tuborg so<br />

on).<br />

O<strong>the</strong>r negative aspects specific to SMEs refer to: <strong>in</strong>sufficient reserves, <strong>in</strong>creased<br />

dependency of a reduced number of specialists, a much lower technical level compared to <strong>the</strong><br />

biggest enterprises.<br />

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Unable to face <strong>the</strong> competition from <strong>the</strong> big mult<strong>in</strong>ationals, <strong>the</strong> local enterprises tried<br />

to reorganize, to reduce <strong>the</strong>ir losses <strong>and</strong> focus on a smaller niche of <strong>the</strong> market.<br />

F<strong>in</strong>d<strong>in</strong>g suitable f<strong>in</strong>anc<strong>in</strong>g is essential <strong>in</strong> support<strong>in</strong>g a company’s <strong>in</strong>vestments.<br />

Companies usually use <strong>the</strong> follow<strong>in</strong>g f<strong>in</strong>anc<strong>in</strong>g sources: bank<strong>in</strong>g <strong>in</strong>stitutions, strategic partner,<br />

access<strong>in</strong>g irredeemable funds, list<strong>in</strong>g at <strong>the</strong> stock exchange. Small <strong>and</strong> medium sized<br />

enterprises, as well as micro local ones can be supported by a partnership with <strong>the</strong><br />

government <strong>and</strong> with <strong>the</strong> biggest companies (mult<strong>in</strong>ational <strong>and</strong> locals) by constitut<strong>in</strong>g a risk<br />

fund, after <strong>the</strong> German model that had been implemented s<strong>in</strong>ce 2004. Thus, <strong>the</strong> micro <strong>and</strong><br />

small enterprises are credited through a risk fund, grant<strong>in</strong>g shares to sponsors (i.e. to <strong>the</strong> state<br />

<strong>and</strong> to <strong>the</strong> big participat<strong>in</strong>g companies), be<strong>in</strong>g afterwards sold <strong>in</strong> profit.<br />

O<strong>the</strong>r more general solutions for local enterprises <strong>in</strong>clude: becom<strong>in</strong>g a mult<strong>in</strong>ational<br />

<strong>the</strong>mselves, technological <strong>in</strong>novation, cost optimization, launch<strong>in</strong>g <strong>and</strong> develop<strong>in</strong>g new<br />

goods/services, improv<strong>in</strong>g <strong>the</strong> management (of personnel, client relationship, of performance,<br />

reorganization <strong>and</strong> restructur<strong>in</strong>g, <strong>in</strong>ternal automation of processes <strong>and</strong> workflow, report<strong>in</strong>g<br />

<strong>and</strong> monitor<strong>in</strong>g of ma<strong>in</strong> f<strong>in</strong>ancial <strong>in</strong>dicators, creat<strong>in</strong>g a bus<strong>in</strong>ess plan on several years ahead).<br />

Internationalization <strong>the</strong>ories focus ma<strong>in</strong>ly on large mult<strong>in</strong>ational enterprises, while<br />

small <strong>and</strong> medium sized ones are <strong>in</strong>creas<strong>in</strong>gly go<strong>in</strong>g global <strong>and</strong> should be given due<br />

importance. Enterprises have had to permanently adapt to market conditions, to identify <strong>the</strong><br />

resources, use <strong>the</strong>m efficiently, to be flexible enough so as to ga<strong>in</strong> <strong>the</strong> competitive advantage<br />

on <strong>the</strong> market on a long term. They <strong>the</strong>refore have had to f<strong>in</strong>d <strong>the</strong> optimum strategy <strong>and</strong><br />

redirect it depend<strong>in</strong>g on <strong>the</strong> economic context at <strong>the</strong> time be<strong>in</strong>g. A successful strategy is based<br />

on <strong>the</strong> added value it br<strong>in</strong>gs, on <strong>the</strong> way it makes a difference, on <strong>the</strong> sector’s attractiveness<br />

<strong>and</strong> on <strong>the</strong> market maturity phase, so that it helps <strong>the</strong> enterprise ga<strong>in</strong> a profitable <strong>and</strong><br />

competitive position (Dumitrescu <strong>and</strong> Scalera 2012).<br />

Increas<strong>in</strong>g <strong>the</strong> degree of automation with<strong>in</strong> <strong>the</strong> company itself is already common<br />

knowledge for <strong>the</strong> biggest companies. ERP (enterprise resource plann<strong>in</strong>g) systems have been<br />

<strong>in</strong>troduced by a half of <strong>the</strong> companies from Fortune 1000 <strong>in</strong> <strong>the</strong> ’90 (Ernst & Young<br />

Publication 2011).<br />

With <strong>the</strong> help of CRM system (customer relationship management), <strong>the</strong> enterprises<br />

reduce <strong>the</strong> costs by <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> efficiency of sales representatives. In <strong>the</strong> same time, <strong>the</strong>y<br />

<strong>in</strong>sure <strong>the</strong> basis of <strong>in</strong>formation for supply<strong>in</strong>g <strong>the</strong> best services. “More than six out of ten<br />

companies augment <strong>the</strong>ir revenues between 10% <strong>and</strong> 25% as a result of us<strong>in</strong>g a CRM<br />

system.” (Ernst & Young Publication 2011).<br />

Solutions <strong>in</strong>clude but are not limited to: bus<strong>in</strong>ess <strong>in</strong>telligence, enterprise performance<br />

management, bus<strong>in</strong>ess process management, product lifecycle management, address<strong>in</strong>g a<br />

selected segment of clients by satisfy<strong>in</strong>g some specific needs.<br />

4. CONCLUSIONS AND IMPLICATIONS<br />

The purpose of <strong>the</strong> current paper was <strong>the</strong> comparison of <strong>the</strong> dimension <strong>and</strong><br />

performance of <strong>the</strong> national Romanian enterprises <strong>and</strong> <strong>the</strong> subsidiaries of mult<strong>in</strong>ationals<br />

operat<strong>in</strong>g over <strong>the</strong> Romanian territory. We sought to derive <strong>the</strong>ir strong <strong>and</strong> weak po<strong>in</strong>ts <strong>and</strong><br />

studied which category has <strong>the</strong> most advantageous impact on <strong>the</strong> development. In <strong>the</strong> end we<br />

provided some practical solutions for support<strong>in</strong>g <strong>the</strong> survival <strong>and</strong> development of local<br />

enterprises.<br />

In conclusion, both categories of enterprises br<strong>in</strong>g <strong>the</strong>ir considerable contribution to<br />

economic growth, <strong>and</strong> <strong>the</strong> relations between <strong>the</strong>m are both complementary <strong>and</strong> synergetic: 1)<br />

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mult<strong>in</strong>ational enterprises from <strong>the</strong> po<strong>in</strong>t of view of efficiency (wide impact <strong>and</strong> very good<br />

f<strong>in</strong>ancial results although <strong>the</strong>y have a low weight <strong>in</strong> <strong>the</strong> total active enterprises) <strong>and</strong> by<br />

multiplication effect over <strong>the</strong> local environment, <strong>and</strong> 2) <strong>the</strong> local enterprises, through <strong>the</strong>ir<br />

prevail<strong>in</strong>g number, <strong>in</strong>sure <strong>the</strong> most part of <strong>the</strong> total employment from <strong>the</strong> economy <strong>and</strong><br />

contribute to <strong>the</strong> GDP of each country (weight estimated by <strong>the</strong> White Book of SMEs from<br />

Romania to be between 55% - 95%).<br />

The payoffs of mult<strong>in</strong>ationals <strong>in</strong>clude: high f<strong>in</strong>ancial means, <strong>in</strong>vestment <strong>in</strong> research<br />

<strong>and</strong> development, better management <strong>and</strong> technological equipment, larger cover market,<br />

capability to develop local environment, relocation <strong>in</strong> case of difficulties. SMEs have <strong>the</strong><br />

follow<strong>in</strong>g convenes: larger flexibility <strong>and</strong> adaptability, simplified <strong>in</strong>ternal structure of<br />

organization, shorter production cycles, personalized relations with clients <strong>and</strong> a more<br />

specialized offer.<br />

Last but not least, although mult<strong>in</strong>ationals do have a higher performance as compared<br />

to <strong>the</strong> local enterprises, do not offer stability. Their volatility is higher <strong>and</strong> <strong>the</strong>y can relocate or<br />

narrow down <strong>the</strong>ir activity when local circumstances do not favor a profitable activity<br />

anymore.<br />

ACKNOWLEDGEMENTS<br />

This article is a result of <strong>the</strong> project POSDRU/6/1.5/S/11 „Doctoral Program <strong>and</strong> PhD<br />

Students <strong>in</strong> <strong>the</strong> education research <strong>and</strong> <strong>in</strong>novation triangle”. This project is co funded by<br />

European Social Fund through The Sectorial Operational Programme for Human Resources<br />

Development 2007-2013, coord<strong>in</strong>ated by The Bucharest Academy of Economic Studies.<br />

REFERENCES<br />

1. BNR, INS. 2010. "Investitiile Stră<strong>in</strong>e Directe în România." Cercetare Statistică<br />

Anuală, BNR, INS, 2003-2010.<br />

2. Boariu, A. 2012. "Patronii Sometra, executati silit de AVAS." Capital, Aprilie 2.<br />

3. Bucureşti: Institutul Naţional de Statistică 2010. Anuarul Statistic al României.<br />

4. Comisia Europeană 2003. The new SME def<strong>in</strong>ition. User guide <strong>and</strong> model declaration,<br />

Enterprise <strong>and</strong> Industry Publications.<br />

5. Direcţia Statistică – BNR, INS 2011. "Investiţiile Stră<strong>in</strong>e Directe în România în anul<br />

2010." Direcţia Statistică, BNR; Direcţia Statistici Structurale ale Întrepr<strong>in</strong>derii şi<br />

Direcţia Registrului Statistic al Întrepr<strong>in</strong>derilor, INS, BNR, INS, Bucharest, 2011.<br />

6. Dumitrescu, C., Scalera, F. 2012. "Strategies of Mult<strong>in</strong>ational Enterprises."<br />

International Journal of Bus<strong>in</strong>ess <strong>and</strong> Commerce, Vol. 1, no. 7, pp. 12-26.<br />

7. Ernst & Young Publication, 2011. "Antreprenor & Viitor Durabil." Bucureşti.<br />

8. Ilie, I. 2011. "Efectul de face-lift<strong>in</strong>g al mărcilor româneşti." Capital, Decembrie 4.<br />

9. Institutul Naţional de Statistică, 2010. Anuarul Statistic al României. Bucureşti.<br />

10. International Bus<strong>in</strong>ess Promotion, Ernst&Young 2011. Major Companies <strong>in</strong> Romania.<br />

Bucureşti: International Bus<strong>in</strong>ess Promotion, p. 284.<br />

11. Oancea, D. 2009. http://www.cariereonl<strong>in</strong>e.ro/articol/triumf-romanesc-la-genevamircea-tudor-presed<strong>in</strong>te-mb-telecom.<br />

12. Peters, J., T., Waterman Jr., R. H. 2010. În căutarea excelenţei. Lecţii de la<br />

companiile cel mai b<strong>in</strong>e adm<strong>in</strong>istrate d<strong>in</strong> America. Translated by Eugen Damian.<br />

Bucureşti: Editura Meteor Press.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

13. Scalera, F., Dumitrescu, C. 2012. "Perception <strong>and</strong> Facts on <strong>the</strong> Activity of<br />

Mult<strong>in</strong>ational Enterprises." International Journal of Bus<strong>in</strong>ess Management <strong>and</strong><br />

Economic Research, Vol. 3, no. 1, pp. 417-424.<br />

14. Scalera, F., Uruçi, E. 2011. "Internationalisation strategies of SME <strong>in</strong> Albania. The<br />

<strong>in</strong>fluence of bus<strong>in</strong>ess climate. Developments <strong>and</strong> prospects." International Journal of<br />

Economics <strong>and</strong> Research, Vol. 2, no. 4, pp. 162-176.<br />

15. Someşan, C. 2010. "Strategii Competitive ale Întrepr<strong>in</strong>derii.".<br />

16. Stopford, J. 1998. "Mult<strong>in</strong>ational corporations." Foreign Policy.<br />

Wash<strong>in</strong>gtonpost.Newsweek Interactive, LLC.<br />

17. Vlădescu, M. 2011. Activitatea Filialelor Stră<strong>in</strong>e în România. Direcţia Generală de<br />

Statistică a Întrepr<strong>in</strong>derilor, I.N.S., Bucureşti.<br />

18. Zaman, G, Vasile, V., Matei, M., Croitoru, C. <strong>and</strong> Enescu., G. "Aspecte ale impactului<br />

ISD d<strong>in</strong> România asupra exporturilor si dezvoltarii durabile." Romanian Journal of<br />

Economics, Vol. 33, no. 2 (42) pp. 1-60.<br />

ANNEXES<br />

FDI Flows mil. euro, Romania, 2003-2010<br />

An Capital participations Net credits from foreign<br />

direct <strong>in</strong>vestors<br />

2003 1263 683<br />

2004 4484 699<br />

2005 3852 1361<br />

2006 6832 2227<br />

2007 3547 3703<br />

2008 4873 4623<br />

2009 1729 1759<br />

2010 1824 396<br />

Source: Direcţia Statistică – BNR, INS 2010<br />

Number of active enterprises <strong>and</strong> subsidiaries <strong>in</strong> Romania, total <strong>and</strong> by sectors of activity,<br />

end of 2009<br />

Sector Total Active Enterprises Subsidiaries <strong>in</strong> Romania<br />

Industry 58853 5238<br />

Commerce 197462 8247<br />

Services 174866 9504<br />

Constructions 59926 2846<br />

Total 491107 25835<br />

Source: (Vlădescu 2011)<br />

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Sector<br />

The weight of subsidiaries <strong>in</strong> Romania by sector of activity (%),<br />

2009<br />

Industry 20.27<br />

Commerce 31.92<br />

Services 36.79<br />

Constructions 11.02<br />

Source: Vlădescu 2011<br />

Sector<br />

Weight of subsidiaries’ employees <strong>in</strong><br />

total employees by sector of economic<br />

activity<br />

Industry 0.385 0.089<br />

Services 0.176 0.054<br />

Commerce 0.173 0.042<br />

Constructions 0.061 0.047<br />

Source: Vlădescu 2011<br />

Weight of number of<br />

subsidiaries <strong>in</strong> total<br />

number of enterprises<br />

by sector of economic<br />

activity<br />

Turnover <strong>and</strong> gross added value, total <strong>and</strong> subsidiaries, Romania, 2009, (mil. RON)<br />

Turnover<br />

Gross value added at factor costs<br />

Sector of activity Total Out of which<br />

Out of which<br />

Total 2009<br />

2009 subsidiaries:<br />

subsidiaries:<br />

Industry 284313 167169 75052 36691<br />

Constructions 79736 16500 21868 4101<br />

Commerce 343648 139307 37763 13542<br />

Services 136807 53763 53717 21665<br />

Total 844504 376739 188400 75999<br />

Source: Vlădescu 2011<br />

The first 30 non-f<strong>in</strong>ancial companies from Romania by reported turnover (CA), 2010<br />

Rank Name of <strong>the</strong> company<br />

Annual CA<br />

(2010, RON)<br />

Productivity<br />

(CA/employee,<br />

2010)<br />

1 OMV PETROM SA 13,953,092,655 554221.98<br />

2 AUTOMOBILE DACIA SA 11,403,296,221 824950.89<br />

3 ROMPETROL RAFINARE SA 7,099,249,720 6716414.11<br />

4 NOKIA ROMANIA SRL 6,762,563,129 4357321.60<br />

5 ROMPETROL DOWNSTREAM SRL 6,136,677,366 2273685.57<br />

6 METRO CASH & CARRY ROMANIA SRL 5,277,738,631 923327.26<br />

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7 PETROTEL - LUKOIL SA 5,000,090,715 4854457<br />

8 BRITISH AMERICAN TOBACCO 4,828,646,080 16650503.72<br />

(ROMANIA) TRADING SRL<br />

9 KAUFLAND ROMANIA S.C.S. 4,670,911,828 467418.37<br />

10 OMV PETROM MARKETING SRL 4,576,267,705 31131072.82<br />

11 LUKOIL ROMANIA SRL 4,563,161,531 1246765.44<br />

12 ORANGE ROMANIA SA 4,161,195,667 1523131.65<br />

13 ARCELORMITTAL GALATI SA 4,145,230,367 447890.9<br />

14 CARREFOUR ROMANIA SA 3,918,829,019 550165.52<br />

15 GDF SUEZ ENERGY ROMANIA SA 3,763,931,527 4464924.7<br />

16 SOCIETATEA NATIONALA DE GAZE 3,574,215,704 614971.73<br />

NATURALE ROMGAZ SA<br />

17 VODAFONE ROMANIA SA 3,467,894,085 1170004.75<br />

18 Real - HYPERMARKET ROMANIA SRL 3,280,051,062 435597.75<br />

19 SOCIETATEA COMERCIALA DE 3,273,700,089 626305.73<br />

PRODUCERE A ENERGIEI ELECTRICE IN<br />

HIDROCENTRALE HIDROELECTRICA SA<br />

20 SELGROS CASH & CARRY SRL 3,219,210,721 747436.89<br />

21 ROMTELECOM SA 3,027,936,160 340561.93<br />

22 MOL ROMANIA PETROLEUM 2,675,591,532 14947438.73<br />

PRODUCTS SRL<br />

23 COMPANIA NATIONALA DE 2,545,724,630 1165091.36<br />

TRANSPORT AL ENERGIEI ELECTRICE<br />

“TRANSELECTRICA” SA<br />

24 OMV PETROM GAS SRL 2,499,111,953 49982239.06<br />

25 E.ON ENERGIE ROMANIA SA 2,467,772,502 6263381.98<br />

26 RENAULT INDUSTRIE ROUMANIE SRL 2,429,410,979 8098036.59<br />

27 MEDIPLUS EXIM SRL 2,330,223,572 2500239.88<br />

28 GRUP SERVICII PETROLIERE SA 2,307,764,811 4569831.3<br />

29 PHILIP MORRIS TRADING SRL 2,024,457,594 7525864.66<br />

30 SOCIETATEA NATIONALA DE 1,969,188,641 129731.11<br />

TRANSPORT FEROVIAR DE CALATORI<br />

CFR CALATORI SA<br />

Source: International Bus<strong>in</strong>ess Promotion, Ernst&Young 2011<br />

Distribution of <strong>the</strong> first 30 companies from Romania after <strong>the</strong> size of <strong>the</strong> turnover<br />

obta<strong>in</strong>ed <strong>in</strong> 2010 (billion RON)<br />

Interval for <strong>the</strong> turnover (CA), billion<br />

RON<br />

Number of companies<br />

CA over 45000 billion RON 11<br />

CA € [30000,45000) 10<br />

CA € [15000,30000) 9<br />

Source: International Bus<strong>in</strong>ess Promotion, Ernst&Young 2011<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE IMPACT OF INFORMATION TECHNOLOGY IN THE DECISION MAKING<br />

PROCESS IN HIGHER EDUCATION, WITH PARTICULAR EMPHASIS AT THE<br />

UNIVERSITY OF PRISTINA<br />

Osman Sertolli<br />

Arta Tafili<br />

ABSTRACT<br />

This document gives some <strong>in</strong>formation about an <strong>in</strong>formation system <strong>in</strong> higher<br />

education <strong>and</strong> <strong>in</strong> University <strong>in</strong> Prist<strong>in</strong>a<br />

Project as <strong>the</strong> impact of <strong>in</strong>formation systems at <strong>the</strong> University of Prist<strong>in</strong>a are very<br />

important for <strong>the</strong> digitalization of our University.<br />

Key words: management, <strong>in</strong>vestment, project, risk, capital.<br />

1. INTRODUCTION<br />

There are several goals which aim to achieve <strong>in</strong> this paper, we consider that some of<br />

<strong>the</strong> ma<strong>in</strong> goals are to provide a good basis to meet <strong>the</strong> <strong>the</strong>oretical knowledge on <strong>the</strong> use of<br />

comput<strong>in</strong>g systems <strong>and</strong> <strong>the</strong>ir impact on decision mak<strong>in</strong>g.<br />

To determ<strong>in</strong>e <strong>the</strong> level of meet<strong>in</strong>g <strong>the</strong> needs of managers with <strong>in</strong>formation processed<br />

by <strong>the</strong> comput<strong>in</strong>g system<br />

1. Know<strong>in</strong>g <strong>the</strong> process of six stages of decision mak<strong>in</strong>g.<br />

2. Identify<strong>in</strong>g <strong>the</strong> types of decisions.<br />

3. Difference of qualitative <strong>and</strong> quantitative factors of decision mak<strong>in</strong>g.<br />

4. Identify<strong>in</strong>g potential problems of decision<br />

2. LITERATURE REVIEW<br />

Century XX, especially <strong>the</strong> last two decades recorded an exponential growth <strong>in</strong> <strong>the</strong> use<br />

of <strong>in</strong>formation technology <strong>and</strong> <strong>in</strong>formation systems.<br />

Information systems are tools without which <strong>the</strong>re can be thought of <strong>the</strong> bus<strong>in</strong>ess of<br />

enterprises. This technology is be<strong>in</strong>g applied <strong>in</strong> <strong>the</strong> field of education <strong>and</strong> mak<strong>in</strong>g decisions<br />

today can not be assumed <strong>and</strong> is not successful without <strong>the</strong> support of <strong>in</strong>formation systems.<br />

Use of <strong>in</strong>formation systems <strong>in</strong> order to support <strong>the</strong> process of mak<strong>in</strong>g management decisions<br />

will be our ma<strong>in</strong> objective, we focus particularly on Higher Education with special emphasis<br />

on <strong>the</strong> University of Prist<strong>in</strong>a.<br />

In <strong>the</strong> first chapter provided an <strong>in</strong>troduction to paper <strong>and</strong> presented research goals <strong>and</strong><br />

hypo<strong>the</strong>ses. Also, access is provided with<strong>in</strong> <strong>the</strong> methodology used <strong>in</strong> prepar<strong>in</strong>g this paper.<br />

In <strong>the</strong> second chapter will talk about us<strong>in</strong>g <strong>in</strong>formation system <strong>and</strong> its importance. Provides<br />

basic notions about comput<strong>in</strong>g system, <strong>the</strong> concept of comput<strong>in</strong>g system, comput<strong>in</strong>g system<br />

components, types of comput<strong>in</strong>g systems <strong>and</strong> will present <strong>the</strong> role <strong>and</strong> importance of<br />

<strong>in</strong>formation system as a processor of <strong>in</strong>formation<br />

533


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3. ANALYSIS OF THE PROBLEM<br />

Advantages of us<strong>in</strong>g comput<strong>in</strong>g system <strong>in</strong> Higher Education <strong>and</strong> <strong>the</strong> University of Prist<strong>in</strong>e<br />

This chapter specifies <strong>the</strong> ma<strong>in</strong> features that will have higher education system <strong>in</strong><br />

order to realize <strong>the</strong> vision <strong>and</strong> mission <strong>and</strong> to meet <strong>the</strong> challenges presented above<br />

Are def<strong>in</strong>ed six key aspects which will be subject to transformation, reform <strong>and</strong> development,<br />

<strong>and</strong> six ma<strong>in</strong> objectives?<br />

It is believed that transformation, reform <strong>and</strong> development provided <strong>in</strong> <strong>the</strong>se areas will<br />

br<strong>in</strong>g a more quality, more efficient <strong>and</strong> that will be comparable <strong>and</strong> harmonized with<br />

European st<strong>and</strong>ards.<br />

The issue of quality assurance <strong>and</strong> its monitor<strong>in</strong>g has become an important element <strong>in</strong><br />

higher education policy at <strong>the</strong> present time<br />

Quality issue <strong>in</strong> higher education is dictated by national needs <strong>and</strong> <strong>the</strong> trend to<br />

<strong><strong>in</strong>ternational</strong>ization of higher education.<br />

This <strong>in</strong>terest <strong>and</strong> concern about quality assurance stems from a broader context of<br />

social, political, economic.<br />

Higher education <strong>in</strong>stitutions are responsible before to society <strong>and</strong> must demonstrate<br />

that <strong>the</strong>y are mak<strong>in</strong>g possible efforts to better use resources effectively entrusted.<br />

In this context quality is foreseen as one of <strong>the</strong> key pr<strong>in</strong>ciples that will support <strong>the</strong><br />

development of higher education <strong>in</strong> Kosovo <strong>in</strong> <strong>the</strong> next decade.<br />

The ultimate goal of <strong>the</strong> proposed measures for this area is to achieve a quality<br />

comparable with European st<strong>and</strong>ards<br />

Investments <strong>in</strong> physical <strong>and</strong> academic <strong>in</strong>frastructure by <strong><strong>in</strong>ternational</strong> donors <strong>and</strong><br />

f<strong>in</strong>ancial means <strong>in</strong> <strong>the</strong> postwar period resulted primarily offer enrich<strong>in</strong>g academic programs <strong>in</strong><br />

quantitative terms, but not <strong>in</strong> <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> quality of work <strong>in</strong> higher education <strong>in</strong>stitutions.<br />

Considered that such a disagreement between <strong>the</strong> <strong>in</strong>vestments made <strong>and</strong> results<br />

achieved is largely caused by <strong>the</strong> evident weaknesses <strong>in</strong> <strong>the</strong> management of higher education<br />

<strong>in</strong>stitutions <strong>and</strong> of <strong>the</strong> higher education system.<br />

Nowadays, <strong>the</strong> operation of a chang<strong>in</strong>g environment <strong>and</strong> requirements, <strong>in</strong> terms of<br />

competition at national <strong>and</strong> regional level, it is necessary that higher education to have an<br />

entrepreneurial <strong>and</strong> market oriented approach<br />

Without an effective coord<strong>in</strong>ation <strong>and</strong> management can not imag<strong>in</strong>e <strong>the</strong> development<br />

of a higher education system that functions to <strong>in</strong>crease <strong>the</strong> welfare of society.<br />

Implementation of an Integrated Management Information System on <strong>the</strong> campuses of<br />

universities <strong>and</strong> higher education has become very important <strong>in</strong> <strong>the</strong> XIX st century, for<br />

contribut<strong>in</strong>g to susta<strong>in</strong>able development <strong>and</strong> affects <strong>the</strong> <strong>in</strong>stitution to <strong>in</strong>crease <strong>the</strong> quality<br />

levels of all campuses <strong>the</strong> university.<br />

Integrated Management Information System not only affects <strong>the</strong> constant<br />

improvement of <strong>the</strong> <strong>in</strong>stitution, but also <strong>in</strong>creases public awareness about <strong>the</strong> new<br />

management system which would be a good model to use effective rules <strong>and</strong> efficient<br />

management.<br />

So, Integrated Management Information System is a management system which<br />

<strong>in</strong>tegrates all <strong>the</strong> <strong>in</strong>stitution's systems <strong>and</strong> processes <strong>the</strong>m <strong>in</strong>to a comprehensive <strong>in</strong>stitution<br />

giv<strong>in</strong>g such an opportunity to work as a cohesive unit objectives.<br />

The <strong>in</strong>tegrated system makes a completely unified organization, with each function<br />

listed after a s<strong>in</strong>gle goal, thus improv<strong>in</strong>g <strong>the</strong> presentation of <strong>the</strong> whole organization.<br />

534


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Integrated Management Information System is designed <strong>in</strong> a way which provides a clear<br />

overall picture, of all aspects of <strong>the</strong> university, as <strong>the</strong>se aspects affect each o<strong>the</strong>r <strong>and</strong> <strong>the</strong>ir<br />

associated risks.<br />

Integrated Management for University Comput<strong>in</strong>g System is designed <strong>in</strong> order to<br />

br<strong>in</strong>g solutions <strong>and</strong> measurable results by develop<strong>in</strong>g appropriate <strong>and</strong> state of <strong>the</strong> art<br />

applications <strong>in</strong> flexible collaborative approach to students, teach<strong>in</strong>g staff, <strong>and</strong> workers <strong>in</strong><br />

general <strong>and</strong> all persons <strong>in</strong>volved <strong>in</strong> <strong>the</strong> university.<br />

Integrated Management Information System as <strong>the</strong> university has developed <strong>in</strong>to a<br />

way to <strong>in</strong>tegrate a suite of applications <strong>and</strong> databases that allow <strong>the</strong> university to perform<br />

adm<strong>in</strong>istrative <strong>and</strong> educational duties <strong>in</strong> a very effective, efficient <strong>and</strong> very organized way.<br />

Integrated Management Information System can modernize <strong>the</strong> university system,<br />

may enable to reduce <strong>the</strong> burdens of daily day to improve <strong>the</strong> quality of services for students,<br />

to br<strong>in</strong>g new digital services that are relevant to <strong>the</strong> university, <strong>and</strong> last but great importance<br />

br<strong>in</strong>gs a full <strong>in</strong>tegration with all applicable systems.<br />

ISM also offers data <strong>and</strong> systems with very fast connection possibilities, also has an<br />

automation of <strong>the</strong> adm<strong>in</strong>istrative work of students, academic <strong>and</strong> adm<strong>in</strong>istrative th<strong>in</strong>gs,<br />

simplify<strong>in</strong>g <strong>the</strong> form of parameters <strong>and</strong> f<strong>in</strong>ally <strong>the</strong> system provides support to technical<br />

th<strong>in</strong>gs.<br />

The Campus management system is considered to be <strong>the</strong> perfect solution for creat<strong>in</strong>g<br />

an adm<strong>in</strong>istrative system management platform for students <strong>and</strong> academics to communicate<br />

<strong>and</strong> express <strong>the</strong>ir thoughts<br />

The Campus management system is designed <strong>in</strong> such a way that <strong>the</strong> university provide<br />

solutions portfolio also provides a system which <strong>in</strong>tegrates all <strong>the</strong> functions <strong>and</strong> activities of a<br />

university <strong>in</strong> a s<strong>in</strong>gle platform.<br />

RESULTS OF PROJECT<br />

Empiric research results on <strong>the</strong> impact of <strong>in</strong>formation technology <strong>in</strong> <strong>the</strong> decision<br />

mak<strong>in</strong>g process <strong>in</strong> higher education, with particular emphasis at <strong>the</strong> University of<br />

Prist<strong>in</strong>a<br />

In order to research <strong>the</strong> impact of MIS <strong>in</strong> Higher Education with special emphasis on<br />

<strong>the</strong> University of Prist<strong>in</strong>a for <strong>the</strong> purpose of this paper is a survey conducted by different<br />

respondents of different levels at <strong>the</strong> University of Prist<strong>in</strong>a. Of <strong>the</strong> total 10 respondents<br />

<strong>in</strong>terviewed all respondents answered positively.<br />

1. When asked, a University of Prist<strong>in</strong>a uses comput<strong>in</strong>g system <strong>in</strong> work processes, <strong>the</strong><br />

10 questionnaires that were made with 70% of respondents have answered yes, while 30%<br />

have answered NO.<br />

2. When asked, Do you know about <strong>the</strong> impact of <strong>in</strong>formation processed by <strong>the</strong><br />

comput<strong>in</strong>g system <strong>in</strong> mak<strong>in</strong>g decisions <strong>and</strong> how you use <strong>the</strong>m at <strong>the</strong> University of Prist<strong>in</strong>a,<br />

90% of respondents answered regard<strong>in</strong>g <strong>the</strong> importance of us<strong>in</strong>g <strong>the</strong> <strong>in</strong>formation processed by<br />

<strong>the</strong> comput<strong>in</strong>g system <strong>the</strong> decision mak<strong>in</strong>g process, while a small percentage (10%) resulted<br />

to have had no knowledge regard<strong>in</strong>g <strong>the</strong> impact of <strong>in</strong>formation processed by <strong>the</strong> SIM <strong>in</strong><br />

mak<strong>in</strong>g decisions<br />

3. On <strong>the</strong> question, What is <strong>the</strong> nature of <strong>the</strong> works <strong>in</strong> which <strong>the</strong> use comput<strong>in</strong>g<br />

system, provided <strong>the</strong>se answers: 50% of respondents answered that <strong>the</strong> comput<strong>in</strong>g system<br />

technology used <strong>in</strong> daily activities, 20% of <strong>the</strong>m said <strong>the</strong>y used <strong>the</strong> rout<strong>in</strong>e work, 30% of<br />

535


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

respondents answered that <strong>the</strong> comput<strong>in</strong>g system used <strong>in</strong> f<strong>in</strong>ance <strong>and</strong> account<strong>in</strong>g, <strong>and</strong> 10% <strong>in</strong><br />

decision mak<strong>in</strong>g.<br />

4. When asked, What are your acqua<strong>in</strong>tances on <strong>the</strong> application of <strong>in</strong>formation<br />

technology <strong>in</strong> UP, 80% of respondents answered that possess good knowledge <strong>in</strong> terms of<br />

technology use <strong>in</strong>formatics while 20% of <strong>the</strong>m responded well know that on average use of<br />

this technology, s<strong>in</strong>ce <strong>the</strong>re has been no response to <strong>the</strong>ir acqua<strong>in</strong>tances are weak.<br />

5. When asked, By what year you started to use computer system at <strong>the</strong> University of<br />

Prist<strong>in</strong>a?, Research shows that: 20% of respondents answer that <strong>the</strong> use of IS <strong>in</strong> University of<br />

Prist<strong>in</strong>a has begun s<strong>in</strong>ce 2006, <strong>and</strong> 80% of respondents answered that <strong>the</strong> use of IS University<br />

of Prist<strong>in</strong>a began <strong>in</strong> 2010.<br />

6. The question, Do you th<strong>in</strong>k that <strong>the</strong> comput<strong>in</strong>g system allows perform<strong>in</strong>g more<br />

effectively <strong>and</strong> mak<strong>in</strong>g quality decisions, <strong>the</strong> respondents ranked this way: 90% of<br />

respondents th<strong>in</strong>k that <strong>the</strong> comput<strong>in</strong>g system enables <strong>the</strong> effective execution of <strong>the</strong> works,<br />

while 10% of respondents answered no, not sure about this attitude of <strong>the</strong> respondents<br />

7. On <strong>the</strong> question, What use management structure comput<strong>in</strong>g system at <strong>the</strong><br />

University Prist<strong>in</strong>a, 10% of respondents answered senior management, (40%) of <strong>the</strong>m<br />

responded middle management. And 50% consider how low management use this system<br />

shows that <strong>the</strong> use of comput<strong>in</strong>g at <strong>the</strong> University of Prist<strong>in</strong>a little used by senior management<br />

while <strong>the</strong> o<strong>the</strong>r two management levels such as middle management (50%) <strong>and</strong> low (40%) use<br />

more of this technology.<br />

4. PAPER CONTENT<br />

The current situation of us<strong>in</strong>g comput<strong>in</strong>g system at <strong>the</strong> University of Prisht<strong>in</strong>a<br />

The Office of Information Technology at <strong>the</strong> University of Prist<strong>in</strong>a has key role to set<br />

st<strong>and</strong>ards <strong>and</strong> to provide electronic services, arranges <strong>and</strong> coord<strong>in</strong>ates <strong>the</strong> process of<br />

regeneration <strong>and</strong> <strong>in</strong>vestment <strong>in</strong> <strong>in</strong>formation technology <strong>in</strong> all academic units <strong>and</strong><br />

adm<strong>in</strong>istration central.<br />

However, <strong>the</strong> use of comput<strong>in</strong>g systems at <strong>the</strong> University of Prisht<strong>in</strong>a was<br />

accompanied by several problems <strong>and</strong> difficulties which are usually present <strong>in</strong> <strong>the</strong> <strong>in</strong>itial<br />

stages of <strong>in</strong>formation system development.<br />

Not forgett<strong>in</strong>g <strong>the</strong> previous period <strong>in</strong> which we have been <strong>in</strong> <strong>the</strong> past we can not say<br />

that <strong>the</strong>se obstacles were overcome after each period has its own challenges.<br />

Especially, we should mention that <strong>in</strong> <strong>the</strong> field of Information Technology has <strong>the</strong> problems<br />

<strong>in</strong>herited from previous periods.<br />

CONCLUSION<br />

Work<strong>in</strong>g paper is based on scientific <strong>and</strong> professional literature <strong>in</strong> <strong>the</strong> field of AS <strong>and</strong><br />

decision mak<strong>in</strong>g are also used methods of analysis, with methods of analysis, methods of data<br />

comparison <strong>and</strong> tabular <strong>and</strong> graphic presentations.<br />

In <strong>the</strong> first paper provides an <strong>in</strong>troduction to <strong>and</strong> def<strong>in</strong>ition of <strong>the</strong> problem presented,<br />

<strong>the</strong> purpose of research <strong>and</strong> methodology used.<br />

Based on <strong>in</strong>terviews <strong>and</strong> survey results we can conclude that <strong>the</strong> practice of us<strong>in</strong>g<br />

comput<strong>in</strong>g system at <strong>the</strong> University of Prist<strong>in</strong>a <strong>in</strong> terms of 10 years has begun a major<br />

application of <strong>in</strong>formation system. While <strong>the</strong> level of comput<strong>in</strong>g system development <strong>in</strong><br />

recent time steps beg<strong>in</strong> development soon.<br />

536


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

In general brows<strong>in</strong>g <strong>in</strong>terviews conducted <strong>in</strong> <strong>the</strong> relevant respondent have observed<br />

that <strong>the</strong> University of Prist<strong>in</strong>a after <strong>the</strong> application of comput<strong>in</strong>g systems have been:<br />

a. management easier<br />

b. facilitation of work <strong>and</strong><br />

c. <strong>in</strong>ternal organization of work.<br />

University fund<strong>in</strong>g should be based on clear, consistent <strong>and</strong> transparent.<br />

Universities should be <strong>in</strong>formed of <strong>the</strong>ir budget at least eight months ago to create<br />

certa<strong>in</strong>ty <strong>and</strong> to enable forward plann<strong>in</strong>g.<br />

It is not possible to <strong>in</strong>crease <strong>the</strong> number of students without exp<strong>and</strong><strong>in</strong>g <strong>the</strong> human <strong>and</strong><br />

physical capacities of <strong>in</strong>stitutions of higher education. While some sources may be raised by<br />

student contributions, additional resources must come from <strong>the</strong> o<strong>the</strong>r state higher education<br />

system will be seriously threatened<br />

Universities should be encouraged to develop alternative sources of fund<strong>in</strong>g <strong>and</strong><br />

should have full autonomy <strong>in</strong> <strong>the</strong> use of <strong>the</strong>se funds. Faculties should have autonomy <strong>in</strong> <strong>the</strong><br />

use of funds that <strong>the</strong>y generate.<br />

ACKNOWLEDGMENTS<br />

The authors would like to thank <strong>the</strong> M<strong>in</strong>istry of education <strong>and</strong> science <strong>and</strong> University<br />

of Prist<strong>in</strong>a for help <strong>in</strong> realiz<strong>in</strong>g <strong>the</strong> project, from which <strong>the</strong> results presented <strong>in</strong> this paper were<br />

ensued.<br />

REFERENCES<br />

3. Berisha-Namani,M.(2004): Sistemi <strong>in</strong>formatik i <strong>in</strong>vestimeve, Disertacioni i<br />

doktoraturës,Prisht<strong>in</strong>ë.<br />

4. Berisha-Namani, M.(2003): Informatika e biznesi-Ushtrime praktike në Excel,2003,<br />

Prisht<strong>in</strong>ë,<br />

5. Berisha –Namani, M.(2004): Informatika e biznesit-Ligjerata, Prisht<strong>in</strong>ë.<br />

4. Gjorgjijovski, B.(1989): Menaxhment <strong>in</strong>formacion sistemi, Fakulteti<br />

Ekonomik,Shkup.<br />

5. Koontz, H, He<strong>in</strong>z, Weihrich. (1990): Essentials of Management, Fifth Edition, Mc<br />

Graw- Hill Publish<strong>in</strong>g Company, New York, USA.<br />

6. Kenneth,L.& Jane, K.(2003):Management Information Systems, Eighth Edition,<br />

Prentice<br />

7. Hall, USA<br />

8. Kotler, Ph.(2003):Market<strong>in</strong>g Management” Eleventh edition, Pearson Education LTD<br />

New Jersey, USA<br />

9. Murdock , RG & J.C Munson.(1986): MIS-concepts <strong>and</strong> design, New Jersey.<br />

10. Mehmeti, ASh.(2006):Fjalorë enciklopedik nga teknologjia e <strong>in</strong>formacionit,<br />

Prisht<strong>in</strong>ë,Kosovë.<br />

11. Parker C.S.(1989): Management Information System: Strategy <strong>and</strong> Action, New<br />

York.USA.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

DEINDUSTRIALIZATION AND ITS IMPACT ON POPULATION<br />

Sima Cristian;<br />

Centre for Industry <strong>and</strong> Services Economics, Romanian Academy;<br />

Bonciu Cătăl<strong>in</strong>a;<br />

University of Bucharest<br />

ABSTRACT<br />

The Romanian economy began its transition to <strong>the</strong> market-oriented model <strong>in</strong><br />

unpropitious conditions, more difficult than <strong>in</strong> o<strong>the</strong>r Central <strong>and</strong> Eastern European countries.<br />

The economy’s evolution after 1990 took place accord<strong>in</strong>g, generally, to <strong>the</strong> model „stop <strong>and</strong><br />

go” <strong>and</strong> registered, so far, outcomes far from expectations. Objective <strong>and</strong>, especially,<br />

subjective explanations are multiple, on <strong>the</strong>ir identification focus<strong>in</strong>g numerous surveys<br />

carried out after 1990 by <strong><strong>in</strong>ternational</strong> organizations, governmental bodies, <strong><strong>in</strong>ternational</strong><br />

consultancy firms, domestic <strong>and</strong> foreign prestigious research <strong>in</strong>stitutes. The ma<strong>in</strong> conclusions<br />

of <strong>the</strong>se surveys, even <strong>the</strong>y are quite different, converge toward <strong>the</strong> essential idea that <strong>the</strong><br />

actual condition of <strong>the</strong> Romanian economy <strong>and</strong> <strong>in</strong>dustry is, first of all, <strong>the</strong> result of a clear,<br />

coherent <strong>and</strong> judicious oriented strategy’s absence, accompanied by adequate policies<br />

devoted to different sides of <strong>the</strong> economic <strong>and</strong> social development. In <strong>the</strong> context of absence<br />

for a long period of <strong>the</strong>se strategies <strong>and</strong> policies set up on a consensual basis <strong>and</strong> consistently<br />

applied, <strong>the</strong> manner <strong>in</strong> which reform was managed proved to be deficient, oscillat<strong>in</strong>g <strong>and</strong><br />

purposeless.<br />

Toge<strong>the</strong>r with <strong>the</strong> de<strong>in</strong>dustrialization also changed <strong>the</strong> configuration of <strong>the</strong> active<br />

population. Restructur<strong>in</strong>g <strong>the</strong> economy left a negative mark on <strong>the</strong> st<strong>and</strong>ard of liv<strong>in</strong>g, by<br />

reduc<strong>in</strong>g <strong>the</strong> family <strong>in</strong>comes of most of <strong>the</strong> country’s <strong>in</strong>habitants. If <strong>the</strong> study was to analyze<br />

<strong>the</strong> nation’s health, <strong>the</strong> conclusions would have been really demoraliz<strong>in</strong>g. But <strong>the</strong> concern of<br />

this analysis was to present <strong>the</strong> economic reconfiguration <strong>in</strong> <strong>the</strong> past two decades, as well as<br />

<strong>the</strong> multivalent <strong>in</strong>fluences on <strong>the</strong> population, compared to <strong>the</strong> human <strong>and</strong> work conditions, <strong>the</strong><br />

health of <strong>the</strong> population, <strong>the</strong> st<strong>and</strong>ard of liv<strong>in</strong>g <strong>and</strong> <strong>the</strong> educational <strong>and</strong> cultural st<strong>and</strong>ard.<br />

Key words: de<strong>in</strong>dustrialisation phenomenon, causes of <strong>the</strong> de<strong>in</strong>dustrialisation,<br />

poverty<br />

1. INTRODUCTION<br />

In Romania, <strong>the</strong> <strong>in</strong>dustry was <strong>the</strong> national economy’s sector that deeply experienced<br />

<strong>the</strong> errors made <strong>in</strong> establish<strong>in</strong>g <strong>the</strong> ma<strong>in</strong> co-ord<strong>in</strong>ates of <strong>the</strong> economic reform <strong>and</strong> <strong>in</strong> apply<strong>in</strong>g<br />

<strong>the</strong> necessary policies. This reality is conv<strong>in</strong>c<strong>in</strong>g mirrored by <strong>the</strong> sharp contraction of <strong>the</strong><br />

<strong>in</strong>dustrial activity, <strong>the</strong> loss of foreign traditional markets with considerable absorption<br />

capacity for Romanian <strong>in</strong>dustrial goods, <strong>the</strong> <strong>in</strong>capacity of some <strong>in</strong>dustrial sectors to adapt<br />

<strong>the</strong>ir offer to domestic <strong>and</strong> foreign markets’ dem<strong>and</strong>, <strong>the</strong> bankruptcy or precarious f<strong>in</strong>ancial<br />

situation of numerous well-known enterprises.<br />

The dramatic decrease of <strong>the</strong> <strong>in</strong>dustrial production <strong>in</strong> <strong>the</strong> first years of <strong>the</strong> economic<br />

reform, <strong>the</strong> <strong>in</strong>capacity a long period to reach <strong>the</strong> level atta<strong>in</strong>ed <strong>in</strong> 1989, that was one modest<br />

for <strong>the</strong> centralized economy period, progressively <strong>in</strong>duced <strong>the</strong> idea that <strong>the</strong> Romanian<br />

economy entered a de<strong>in</strong>dustrialization process, with long term unfavorable effects.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

This process is very concern<strong>in</strong>g for decision makers <strong>and</strong> specialists, who see it ei<strong>the</strong>r<br />

as <strong>in</strong>tegrat<strong>in</strong>g <strong>in</strong> <strong>the</strong> logics of <strong>the</strong> economic development (as a transition stage to <strong>the</strong> post<strong>in</strong>dustrial<br />

society, <strong>in</strong> which <strong>the</strong> third sector, services, is develop<strong>in</strong>g very fast on <strong>the</strong> account of<br />

<strong>the</strong> o<strong>the</strong>r two sectors decrease <strong>and</strong> is becom<strong>in</strong>g prevalent), or as an evolution with unfavorable<br />

effects on future economic development of <strong>the</strong> country.<br />

In order to correctly appreciate whe<strong>the</strong>r <strong>the</strong> Romanian economy is committed itself <strong>in</strong><br />

a de<strong>in</strong>dustrialization process, should be beforeh<strong>and</strong> clarified <strong>the</strong> foundations of such a<br />

process, outl<strong>in</strong>ed on <strong>the</strong> basis of <strong>the</strong> world experience <strong>and</strong> <strong>in</strong>terpreted from <strong>the</strong> angle of <strong>the</strong><br />

Romanian <strong>in</strong>dustry’s realities.<br />

The effects of this process rapidly appeared <strong>and</strong> manifest <strong>in</strong> many aspects of <strong>the</strong><br />

existence of <strong>the</strong> country <strong>and</strong> of <strong>the</strong> Romanian nation. The consequences can be noticed at<br />

economic level, with structural changes <strong>in</strong> <strong>the</strong> economy.<br />

But, maybe just as pa<strong>in</strong>ful is <strong>the</strong> process of uproot<strong>in</strong>g of <strong>the</strong> population by push<strong>in</strong>g <strong>the</strong><br />

potential employees to those areas of <strong>the</strong> world where <strong>the</strong>y can f<strong>in</strong>d jobs. Separated families,<br />

children left <strong>in</strong> <strong>the</strong> care of <strong>the</strong> gr<strong>and</strong>parents or o<strong>the</strong>r relatives (even though relatively<br />

ab<strong>and</strong>oned), impoverished households are <strong>the</strong> foundation of <strong>the</strong> negative demographic<br />

evolutions <strong>in</strong> <strong>the</strong> recent years, as well as of <strong>the</strong> negative evolution of health <strong>and</strong> liv<strong>in</strong>g<br />

st<strong>and</strong>ards.<br />

This study shall present <strong>the</strong> <strong>the</strong>oretical aspects, expla<strong>in</strong>ed or expla<strong>in</strong>able by <strong>the</strong> logic<br />

of causality, <strong>in</strong> order to highlight <strong>the</strong> significant gap between what should happen <strong>and</strong> what<br />

we can observe <strong>in</strong> reality.<br />

In full economic crisis, when <strong>the</strong> W-shape evolution seemed very unlikely, <strong>the</strong> most<br />

important part of <strong>the</strong> European population began to show signs of prolonged suffer<strong>in</strong>g. 2009,<br />

2010 <strong>and</strong> 2011 represented, <strong>in</strong> <strong>the</strong> history of <strong>the</strong> European construction, years of ordeal for <strong>the</strong><br />

EU citizens. Particularly, our country, contrary to what <strong>in</strong>ternal or external politicians<br />

affirmed – on <strong>the</strong> success of <strong>the</strong> economic <strong>and</strong> social policies adopted <strong>in</strong> <strong>the</strong> past three years –<br />

is positioned <strong>in</strong> <strong>the</strong> Eurostat statistics on very low positions <strong>in</strong> what concerns <strong>the</strong> economic<br />

situation. There shall be presented charts comparative at European level, serious cases of<br />

survival at <strong>the</strong> limit of subsistence, <strong>in</strong> order to determ<strong>in</strong>e topics of reflection <strong>and</strong> directions for<br />

future actions.<br />

2. LITERATURE REVIEW<br />

After <strong>the</strong> extensive <strong>and</strong> prolonged process of <strong>in</strong>dustrialization, <strong>the</strong> de<strong>in</strong>dustrialization<br />

came as a ruthless mace, kill<strong>in</strong>g not only economies, but also <strong>the</strong> hope of <strong>the</strong> active<br />

population. It is not a surprise <strong>the</strong> fact that this blow to <strong>the</strong> national economies weakened<br />

some of <strong>the</strong>m, o<strong>the</strong>rs where rapidly brought close to bankruptcy. The phenomenon,<br />

manifested with national peculiarities, has been <strong>in</strong>vestigated by numerous experts, wellknown<br />

are <strong>the</strong> works of <strong>the</strong> authors Richard Arena, Jacques de B<strong>and</strong>t, Laurent Benyoni,<br />

Frank Thomas Blackaby, Glenys J. Ferguson, Paul R. Ferguson, Richard B. Feeman, Robert<br />

Frank, Alexis P.Jacquem<strong>in</strong>, Henry W de Jong, Lloyd Rodw<strong>in</strong>, Paul Marie Romani, Hidehiko<br />

Sayanami… In our country are <strong>the</strong> works of Cornelius Russu.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3. PAPER CONTENT<br />

I. CLARIFICATIONS ABOUT DEINDUSTRIALIZATION<br />

A. De<strong>in</strong>dustrialization is <strong>the</strong> process of significant <strong>and</strong> progressive restriction of<br />

<strong>in</strong>dustrial activity <strong>in</strong> a country’s economy.<br />

The suitable use of this def<strong>in</strong>ition supposes specify<strong>in</strong>g <strong>the</strong> conta<strong>in</strong><strong>in</strong>g of <strong>in</strong>dustrial<br />

activity, some specialists consider<strong>in</strong>g it as limited to <strong>the</strong> manufactur<strong>in</strong>g <strong>in</strong>dustry, o<strong>the</strong>rs<br />

<strong>in</strong>clud<strong>in</strong>g also <strong>the</strong> extractive <strong>in</strong>dustry, while o<strong>the</strong>rs referr<strong>in</strong>g to it as <strong>the</strong> second sector,<br />

<strong>the</strong>refore <strong>in</strong>clud<strong>in</strong>g <strong>in</strong>dustry <strong>and</strong> constructions.<br />

Restriction of <strong>the</strong> <strong>in</strong>dustrial sector is materialized <strong>in</strong> <strong>the</strong> cont<strong>in</strong>ue <strong>and</strong> visible decrease<br />

of <strong>the</strong> level of some <strong>in</strong>dicators relevant for its dimensions, such as <strong>the</strong> manpower used <strong>in</strong> <strong>the</strong><br />

sector, <strong>the</strong> output value, <strong>the</strong> weight of contribution to <strong>the</strong> country’s exports. For <strong>in</strong>stance,<br />

from <strong>the</strong> angle of <strong>the</strong> <strong>in</strong>dicator “manpower occupied <strong>in</strong> <strong>the</strong> <strong>in</strong>dustry”, de<strong>in</strong>dustrialization<br />

process occurred steadfastly, dur<strong>in</strong>g <strong>the</strong> period 1960-1990, with pace <strong>and</strong> amplitude variations<br />

between countries: <strong>in</strong> <strong>the</strong> USA <strong>and</strong> <strong>the</strong> UK very accented (<strong>in</strong> <strong>the</strong> USA <strong>the</strong> level dim<strong>in</strong>ution of<br />

<strong>the</strong> mentioned above <strong>in</strong>dicator was from 35,3% to 26,2%, <strong>in</strong> <strong>the</strong> UK from 47,7% to 29,0%),<br />

<strong>in</strong> France <strong>and</strong> <strong>the</strong> Federal Germany more attenuated (France – reduction from 38,4% to<br />

29,0%, <strong>the</strong> Federal Germany – from 47,0% to 39,8%), <strong>and</strong> <strong>in</strong> Italy <strong>and</strong> Japan <strong>the</strong> evolution<br />

was fluctuat<strong>in</strong>g , after an <strong>in</strong>crease <strong>in</strong> 1970 due to bulky <strong>in</strong>vestments <strong>in</strong> <strong>in</strong>dustry follow<strong>in</strong>g an<br />

easy dim<strong>in</strong>ution <strong>in</strong> Japan (from 35,7% <strong>in</strong> 1970 to 34,1% <strong>in</strong> 1990) <strong>and</strong> stronger <strong>in</strong> Italy (from<br />

39,5% to 32,4%).<br />

The conclusions of analysis concern<strong>in</strong>g this <strong>in</strong>dicator are but not concordant with<br />

those resulted from analysis of <strong>the</strong> same countries’ weight <strong>in</strong> world manufactured products<br />

exports. Thus, <strong>the</strong> USA <strong>and</strong> <strong>the</strong> UK weight <strong>in</strong> those exports sensibly dim<strong>in</strong>ished (from 17,8%<br />

<strong>in</strong> 1970 to 14,8% <strong>in</strong> 1990, <strong>and</strong>, respectively, from 9,2% to 7,5%), that of France varied<br />

limited (about 8,8%), but those of Japan especially (from 9,7% to 12,8%), Italy (from 6,5% to<br />

7,3%) <strong>and</strong> <strong>the</strong> Federal Germany (from 16,6% to 17,5%) <strong>in</strong>creased, as a result of <strong>the</strong>ir exportoriented<br />

<strong>in</strong>dustries.<br />

From <strong>the</strong> divergent evolutions to a certa<strong>in</strong> extent of <strong>the</strong> analyzed <strong>in</strong>dicators’ level one<br />

can draw <strong>the</strong> conclusion that <strong>the</strong> correct assessment of de<strong>in</strong>dustrialization or<br />

re<strong>in</strong>dustrialization trends’ <strong>in</strong> different countries can be carried only out from <strong>the</strong> angle of<br />

multiple criteria, search<strong>in</strong>g <strong>the</strong> explanations of sense <strong>and</strong> amplitudes’ differences among<br />

evolutions.<br />

In <strong>the</strong> same sense, <strong>the</strong> use of statistical data should be made tak<strong>in</strong>g <strong>in</strong>to account some<br />

logical correlations. For <strong>in</strong>stance, <strong>the</strong> production modernization by <strong>in</strong>troduc<strong>in</strong>g new<br />

equipments br<strong>in</strong>gs about <strong>the</strong> reduction of employment, but, also, <strong>the</strong> production <strong>in</strong>crease <strong>and</strong>,<br />

<strong>in</strong> certa<strong>in</strong> conditions, <strong>the</strong> manufactured goods’ exports. At <strong>the</strong> same time, it should be taken<br />

<strong>in</strong>to consideration <strong>the</strong> fact that <strong>in</strong> certa<strong>in</strong> countries national statistics groups firms by sectors<br />

(<strong>in</strong>dustry, services) depend<strong>in</strong>g on <strong>the</strong>ir ma<strong>in</strong> activity (accord<strong>in</strong>g to this rule, a specialist who<br />

works <strong>in</strong> a firm from manufactur<strong>in</strong>g <strong>in</strong>dustry is considered as work<strong>in</strong>g <strong>in</strong> <strong>in</strong>dustry, <strong>and</strong> a<br />

specialist with <strong>the</strong> same profile who works <strong>in</strong> a consultancy firm is considered as work<strong>in</strong>g <strong>in</strong><br />

<strong>the</strong> third sector). Also, if <strong>the</strong> firms from manufactur<strong>in</strong>g <strong>in</strong>dustry do not cover <strong>the</strong>ir services<br />

needs with own specialists but appeal<strong>in</strong>g to specialized services firms, this will br<strong>in</strong>g about<br />

<strong>the</strong> reduction of employment <strong>in</strong> <strong>in</strong>dustry <strong>and</strong> its <strong>in</strong>crease <strong>in</strong> <strong>the</strong> third sector.<br />

All <strong>the</strong>se aspects demonstrate that <strong>the</strong> de<strong>in</strong>dustrialization phenomenon can not be<br />

rigorously measured, because of imperfections of statistical registration system or certa<strong>in</strong><br />

specific situations distort<strong>in</strong>g <strong>the</strong> outputs <strong>and</strong> <strong>in</strong>duc<strong>in</strong>g deformed conclusions.<br />

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B. Causes <strong>and</strong> effects of <strong>the</strong> de<strong>in</strong>dustrialization<br />

Attentive analysis of <strong>the</strong> process <strong>and</strong> its manifestation forms gives <strong>the</strong> possibility to<br />

identify its causes.<br />

a) Deficient managerial activity <strong>in</strong> a number of <strong>in</strong>dustrial firms leads on long term to<br />

worsen<strong>in</strong>g <strong>the</strong>ir economic-f<strong>in</strong>ancial performances as far as <strong>the</strong> threshold of bankruptcy, thus<br />

dim<strong>in</strong>ish<strong>in</strong>g <strong>the</strong> number of firms <strong>in</strong> <strong>in</strong>dustry. The deficient managerial activity is reflected by<br />

large production costs, low quality of products/services, <strong>in</strong>sufficient restructur<strong>in</strong>g of activity<br />

or postpon<strong>in</strong>g its start <strong>in</strong> order to adapt supply to market needs, unfavourable br<strong>and</strong> of <strong>the</strong><br />

firm, etc.<br />

In Romania, <strong>the</strong> Law no. 66/1993 concern<strong>in</strong>g <strong>the</strong> management contract, judicially<br />

sanctioned <strong>the</strong> profession of manager, trigger<strong>in</strong>g <strong>the</strong> efforts to improve managerial activity <strong>in</strong><br />

commercial societies with majority public ownership <strong>and</strong> autonomous adm<strong>in</strong>istration (such as<br />

<strong>the</strong>y existed at <strong>the</strong> time), by mak<strong>in</strong>g managers responsible for <strong>the</strong> achievement of precise<br />

outcomes. The measure was, beyond doubt, beneficial, but it did not atta<strong>in</strong> its envisaged<br />

purpose because go on to exist a large number of <strong>in</strong>dustrial agents whose market behaviour is<br />

characterized by: reluctance as for <strong>the</strong> production list restructur<strong>in</strong>g, production re-launch<strong>in</strong>g<br />

<strong>and</strong> conclusion of profitable contracts <strong>and</strong> orders, given <strong>the</strong> uncerta<strong>in</strong>ty of raw material supply<br />

<strong>and</strong> <strong>the</strong> solvability of some customers burdened by f<strong>in</strong>ancial arrears; rigidity of supply, its low<br />

competitiveness that did not allow <strong>the</strong> desired improvement of exports; prevalent use of<br />

f<strong>in</strong>ancial means for wages <strong>and</strong> salaries payment; existence of over-sized stocks; reluctance to<br />

<strong>in</strong>vest brought about by <strong>the</strong> regulat<strong>in</strong>g framework <strong>in</strong>stability; marg<strong>in</strong>al concern for costs<br />

reduction, <strong>in</strong> circumstances given by <strong>the</strong> small role of customers <strong>in</strong> settlement of production<br />

list; ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong> employers’ number, even when <strong>the</strong> production decreased dramatically;<br />

postpon<strong>in</strong>g <strong>the</strong> payment of suppliers, <strong>the</strong> arrears represent<strong>in</strong>g a very cheap credit source, that<br />

can be used for f<strong>in</strong>anc<strong>in</strong>g un-efficient activities; persistence of f<strong>in</strong>ancial stopp<strong>in</strong>g, due to a<br />

large number of enterprises with primary <strong>in</strong>solvability spread <strong>in</strong> <strong>the</strong> whole <strong>in</strong>dustrial system,<br />

characteristics of exist<strong>in</strong>g banks system, banks’ practice to l<strong>in</strong>ger <strong>in</strong> <strong>the</strong>ir own <strong>in</strong>terest <strong>the</strong><br />

discount flows, giv<strong>in</strong>g up to contracts concluded by some beneficiaries, conditions required to<br />

obta<strong>in</strong> short-term credits.<br />

The role of managers of enterprises which lie <strong>in</strong> <strong>the</strong>se situations is crucial, <strong>the</strong>ir<br />

contribution to generat<strong>in</strong>g <strong>and</strong> perpetuat<strong>in</strong>g <strong>the</strong>se dysfunctions be<strong>in</strong>g evident, <strong>in</strong> spite of<br />

responsibilities assumed by <strong>the</strong> management contract.<br />

Moreover, <strong>the</strong> managerial tools <strong>the</strong>y use – respectively methods, techniques etc. of<br />

scientific nature (for decision optimization, activities schedul<strong>in</strong>g, optimization of bus<strong>in</strong>ess<br />

portfolio etc.) – cont<strong>in</strong>ue to be very limited <strong>and</strong> appealed with reduced frequency for<br />

optimization of major decision concern<strong>in</strong>g enterprises’ activity. The explanations are<br />

numerous: <strong>in</strong>sufficient managerial formation of several managers; precarious available<br />

<strong>in</strong>formation <strong>in</strong> many enterprises for decision substantiat<strong>in</strong>g; reluctance of many managers to<br />

use apparent complicated techniques <strong>and</strong> methods; short available period to make major<br />

decision; formal attendance to tra<strong>in</strong><strong>in</strong>g programs of many managers <strong>and</strong> specialists<br />

susceptible to be promoted.<br />

b) Competitive disadvantages of <strong>in</strong>dustry as a whole <strong>and</strong> of some <strong>in</strong>dustrial sectors –<br />

high production costs, poor diversification of products, low quality of some products /<br />

services, precarious distribution channels, deficient post-sale service – is a frequent cause of<br />

de<strong>in</strong>dustrialization. Mentioned competitive disadvantages can be considered as an equivalent<br />

at <strong>the</strong> level of <strong>in</strong>dustry of managerial deficiencies highlighted as previous cause.<br />

Remov<strong>in</strong>g <strong>the</strong>se competitive disadvantages is possible ei<strong>the</strong>r by a strategy aim<strong>in</strong>g at<br />

reversal of negative tendencies (costs ris<strong>in</strong>g, quality worsen<strong>in</strong>g, productivity dim<strong>in</strong>ution) by<br />

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modernization, waste elim<strong>in</strong>at<strong>in</strong>g etc., or by giv<strong>in</strong>g up to uncompetitive firms <strong>and</strong> sectors <strong>and</strong><br />

resources re-allocation by <strong>in</strong>vestments <strong>in</strong> high-rate <strong>in</strong>crease <strong>in</strong>dustries, with favourable<br />

prospects.<br />

c) Reach<strong>in</strong>g a superior stage of economic development, that of transition from<br />

<strong>in</strong>dustrial to post-<strong>in</strong>dustrial society, <strong>in</strong> which <strong>the</strong> weight of secondary sector dim<strong>in</strong>ishes<br />

considerably <strong>in</strong> favour of <strong>the</strong> third sector, as shows <strong>in</strong> <strong>the</strong> next picture.<br />

Level of<br />

employment<br />

by sectors<br />

Secondary sector<br />

Pre-<strong>in</strong>dustrial<br />

stage<br />

Industrial<br />

stage<br />

Post<strong>in</strong>dustria<br />

l<br />

Figure 1. Employment variation by sectors, depend<strong>in</strong>g on economic development stages<br />

The mentioned passage is l<strong>in</strong>ked to economy’s maturity level <strong>and</strong> change occurred <strong>in</strong><br />

population dem<strong>and</strong> of goods / services, <strong>the</strong> dem<strong>and</strong> becom<strong>in</strong>g predom<strong>in</strong>ant <strong>in</strong> <strong>the</strong> services<br />

sector. The level of services dem<strong>and</strong> is correlated with that of economic development,<br />

respectively that of <strong>the</strong> GDP. The <strong>in</strong>crease of services sector’s weight is due, at least at <strong>the</strong><br />

beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> post-<strong>in</strong>dustrial stage, to: lower productivity of this sector as compared with<br />

that of <strong>in</strong>dustry, so allow<strong>in</strong>g to <strong>the</strong> first sector to absorb more labor force than that become<br />

available <strong>in</strong> <strong>in</strong>dustry; ris<strong>in</strong>g of population education <strong>and</strong> <strong>in</strong>struction level, more <strong>and</strong> more<br />

people preferr<strong>in</strong>g, <strong>in</strong> <strong>the</strong>se circumstances, to work <strong>in</strong> <strong>the</strong> service sector <strong>and</strong> not <strong>in</strong> <strong>the</strong><br />

<strong>in</strong>dustrial sector; <strong>in</strong>crease of population life expectancy (that br<strong>in</strong>gs about fur<strong>the</strong>r needs of<br />

social services), <strong>and</strong> liv<strong>in</strong>g st<strong>and</strong>ard (elasticity coefficient of services dem<strong>and</strong> is superior to<br />

that of <strong>in</strong>dustrial products).<br />

d) Re<strong>in</strong>forcement of <strong>the</strong> national currency as compared with foreign currencies<br />

contributes, also, to de<strong>in</strong>dustrialization by rais<strong>in</strong>g <strong>the</strong> price of exports <strong>and</strong>, thus, determ<strong>in</strong>es<br />

own products / services competitiveness decrease on foreign markets. In this sense, for<br />

<strong>in</strong>stance, <strong>the</strong> American researchers highlighted <strong>the</strong> fact that <strong>the</strong> strong US dollar<br />

re<strong>in</strong>forcement dur<strong>in</strong>g <strong>the</strong> period 1982-1985 brought about a significant loss of American<br />

goods’ competitiveness on foreign markets.<br />

By <strong>and</strong> large, <strong>the</strong> negative effect of this cause on state <strong>in</strong>dicators level (employment)<br />

<strong>and</strong> performance <strong>in</strong>dicators (production, exports’ weight <strong>in</strong> <strong>the</strong> world trade) of <strong>in</strong>dustrial<br />

sector lasts approximately as much as is ma<strong>in</strong>ta<strong>in</strong>ed a high rate of <strong>the</strong> national currency <strong>in</strong><br />

relation with o<strong>the</strong>r currencies (OECD, 1992).<br />

e) Existence of mult<strong>in</strong>ational companies <strong>and</strong> expansion of <strong>the</strong>ir activity outside<br />

borders of <strong>the</strong> orig<strong>in</strong> country determ<strong>in</strong>es <strong>the</strong> de<strong>in</strong>dustrialization of respective country by <strong>the</strong><br />

simple fact of transferr<strong>in</strong>g abroad some activities, more frequently those of production, sales<br />

<strong>and</strong> distribution. These companies present some competitive advantages (economy of scale,<br />

products diversification, superior management <strong>and</strong> market<strong>in</strong>g capacity etc.) <strong>and</strong> host countries<br />

<strong>in</strong> which <strong>the</strong>se companies extend <strong>the</strong>ir activities present specific location advantages (low<br />

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wages costs, qualified manpower, adequate <strong>in</strong>frastructures, favorable bus<strong>in</strong>ess environment<br />

etc.). On <strong>the</strong> basis of <strong>the</strong>se advantages analysis, <strong>the</strong> mult<strong>in</strong>ational companies make <strong>the</strong> best<br />

decisions as for <strong>the</strong> most profitable form to turn<strong>in</strong>g <strong>the</strong>m to account, respectively products /<br />

services’ export, conclusion of patent or franchise contracts with local producers or transfer of<br />

some activities outside borders of <strong>the</strong> orig<strong>in</strong> country.<br />

Because <strong>the</strong> great majority of mult<strong>in</strong>ational companies proceeded from <strong>the</strong><br />

manufactur<strong>in</strong>g <strong>in</strong>dustry, it is evident that <strong>the</strong> third mentioned expansion form, more recently<br />

adopted, has major effects on <strong>the</strong> de<strong>in</strong>dustrialization. It was demonstrated, for <strong>in</strong>stance, that <strong>in</strong><br />

<strong>the</strong> second half of <strong>the</strong> eights decade of <strong>the</strong> last century, foreign direct <strong>in</strong>vestments of 1 billion<br />

USD made by American firms brought about a loss of more than 26,000 jobs <strong>in</strong> <strong>the</strong> American<br />

economy, only <strong>in</strong> 1970 American mult<strong>in</strong>ational companies arous<strong>in</strong>g a loss of about 116,000<br />

jobs <strong>in</strong> <strong>the</strong> manufactur<strong>in</strong>g <strong>in</strong>dustry (Frank <strong>and</strong> Feeman, 1978).<br />

f) An <strong>in</strong>terest<strong>in</strong>g cause by <strong>the</strong>ir effects on de<strong>in</strong>dustrialization is <strong>the</strong> <strong>in</strong>tensification on<br />

large-scale exploitation of a new natural resource. When a new resource enters a country<br />

economic circuit, this br<strong>in</strong>gs about significant appreciation of <strong>the</strong> national currency of that<br />

country as compared with those of o<strong>the</strong>r countries <strong>and</strong>, consequently, <strong>the</strong> products’<br />

competitiveness decrease of <strong>the</strong> respective country on <strong><strong>in</strong>ternational</strong> markets. It is <strong>the</strong><br />

Ne<strong>the</strong>rl<strong>and</strong>s’ case, that began <strong>the</strong> very profitable gas exploitation <strong>in</strong> <strong>the</strong> North Sea by ’60<br />

years (whence <strong>the</strong> cause’s denom<strong>in</strong>ation of “Dutch disease”), <strong>and</strong> of <strong>the</strong> Great Brita<strong>in</strong> that<br />

began oil’s exploitation <strong>in</strong> <strong>the</strong> same sea by ’70 years.<br />

g) A last cause of de<strong>in</strong>dustrialization lies <strong>in</strong> <strong>the</strong> specific dynamic of different<br />

<strong>in</strong>dustries <strong>in</strong> different countries, mak<strong>in</strong>g that <strong>the</strong> same <strong>in</strong>dustry be founded <strong>in</strong> circumstances<br />

vary<strong>in</strong>g considerable from one country to ano<strong>the</strong>r <strong>and</strong>, consequently, present<strong>in</strong>g performances<br />

which are displayed on a large range. The differences are expla<strong>in</strong>ed by <strong>in</strong>fluences of<br />

determ<strong>in</strong>ative factors such as <strong>the</strong> <strong>in</strong>dustrial policy of <strong>the</strong> country, <strong>the</strong> driv<strong>in</strong>g forces which<br />

spur <strong>in</strong>dustries development (export, domestic dem<strong>and</strong>, large scale modernization of <strong>the</strong><br />

technologies, etc.), specific conditions as factors endowment. In this sense, Table 4 shows <strong>the</strong><br />

position <strong>in</strong> some developed countries of some <strong>in</strong>dustries depend<strong>in</strong>g on production <strong>in</strong>crease,<br />

dur<strong>in</strong>g periods encompassed between 1968 <strong>and</strong> 1986, specify<strong>in</strong>g <strong>the</strong> ma<strong>in</strong> driv<strong>in</strong>g forces that<br />

brought about this <strong>in</strong>crease. (Frank <strong>and</strong> Feeman, 1978).<br />

The table po<strong>in</strong>ts out <strong>the</strong> different action’s <strong>in</strong>tensity of four factors on <strong>in</strong>dustrial<br />

production <strong>in</strong>crease <strong>in</strong> some developed countries. So, <strong>the</strong> <strong>in</strong>dustry’s expansion of <strong>the</strong> <strong>in</strong>dustry<br />

with <strong>the</strong> highest pace of development <strong>in</strong> all <strong>the</strong> countries considered – computers <strong>and</strong> office<br />

means -, has been stimulated, <strong>in</strong> <strong>the</strong> periods referred to <strong>in</strong> <strong>the</strong> table, by <strong>the</strong> changes that<br />

occurred <strong>in</strong> <strong>the</strong> domestic f<strong>in</strong>al dem<strong>and</strong> <strong>in</strong> <strong>the</strong> United States <strong>and</strong> Japan, <strong>and</strong> by <strong>the</strong> export <strong>in</strong> <strong>the</strong><br />

Federal Germany <strong>and</strong> <strong>the</strong> Great Brita<strong>in</strong>.<br />

Table 1<br />

Industries ranked by growth <strong>in</strong> output, show<strong>in</strong>g pr<strong>in</strong>cipal explanation<br />

USA<br />

Period 1972-1985<br />

Japan<br />

Period 1970-1985<br />

West Germany<br />

Period 1970-1986<br />

UK<br />

Period 1968-1984<br />

A. Industries with <strong>the</strong> highest output growth<br />

1. Computers <strong>and</strong><br />

office equipment<br />

(a)<br />

Computers <strong>and</strong><br />

office equipment<br />

(a)<br />

Computers <strong>and</strong><br />

office equipment<br />

(b)<br />

Computers <strong>and</strong><br />

office equipment<br />

(b)<br />

2. Electronics (a) Pharmaceuticals (d) Aerospace (b) Real estate <strong>and</strong><br />

bus<strong>in</strong>ess services<br />

(d)<br />

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3. Communications<br />

(a)<br />

Electronics (a)(b) Communications<br />

(a)<br />

4. Instruments (a) Motor vehicles (b) Real estate <strong>and</strong><br />

bus<strong>in</strong>ess services<br />

(d)<br />

5. Social services Communications F<strong>in</strong>ance – Insurance<br />

(a)<br />

(a)<br />

(a)<br />

6. F<strong>in</strong>ance – Instruments (a) Rubber <strong>and</strong> plastics<br />

Insurance (a)<br />

products (b)<br />

B. Industries with <strong>the</strong> lowest output growth<br />

1. Ferrous metals M<strong>in</strong><strong>in</strong>g (d) Wood <strong>and</strong> furniture<br />

(d)<br />

(a)(d)<br />

2. O<strong>the</strong>r<br />

transportation<br />

equipment (a)<br />

3. O<strong>the</strong>r<br />

manufactur<strong>in</strong>g<br />

<strong>in</strong>dustries (c)<br />

4. Non-ferrous<br />

metals (d)<br />

Electronics (b)<br />

F<strong>in</strong>ance -<br />

Insurance (a)<br />

M<strong>in</strong><strong>in</strong>g (b)<br />

Government (a)<br />

O<strong>the</strong>r<br />

transportation<br />

equipment (d)<br />

Shipbuild<strong>in</strong>g (a) Ferrous metals (d) Fabricated metal<br />

products (d)<br />

Wood <strong>and</strong> furniture<br />

(d)<br />

Textiles (c)<br />

Shipbuild<strong>in</strong>g (a)<br />

Textiles (d) M<strong>in</strong><strong>in</strong>g (d) Non-ferrous metals<br />

(c)<br />

5. M<strong>in</strong><strong>in</strong>g (d) Agriculture (d) Shipbuild<strong>in</strong>g (b) Motor vehicles (c)<br />

6. Stone, clay, glass O<strong>the</strong>r transportation Petrol ref<strong>in</strong><strong>in</strong>g (c) Ferrous metals (c)<br />

(d)<br />

equipment (d)<br />

The ma<strong>in</strong> determ<strong>in</strong>ative factors of <strong>in</strong>dustrial <strong>in</strong>crease:<br />

(a) – Changes <strong>in</strong> domestic f<strong>in</strong>al dem<strong>and</strong>; (b) – Export performance; (c) – Import performance;<br />

(d) – Change <strong>in</strong> technology<br />

Source: OECD, Industrial Policy <strong>in</strong> OECD Countries, Paris, 1992<br />

The table analysis occasions also <strong>the</strong> <strong>in</strong>terest<strong>in</strong>g observation that <strong>in</strong> <strong>the</strong> four countries<br />

which referred to <strong>the</strong> range of <strong>in</strong>dustries with <strong>the</strong> highest output growth, as well as of<br />

<strong>in</strong>dustries with <strong>the</strong> lowest output growth, <strong>the</strong>re are ubiquitous <strong>in</strong>dustries (computers <strong>and</strong> office<br />

means), <strong>and</strong>, especially, <strong>in</strong>dustries which are founded only <strong>in</strong> one, two or three countries; this<br />

aspect highlights, once aga<strong>in</strong>, <strong>the</strong> determ<strong>in</strong>ant importance of each national economy’s specific<br />

conditions.<br />

II. STRATEGIES TO COMBAT DEINDUSTRIALIZATION PHENOMENON<br />

Reduction of <strong>in</strong>dustry’s weight <strong>in</strong> <strong>the</strong> whole national economy, determ<strong>in</strong>ed by <strong>the</strong><br />

showed causes, is a logical process of <strong>the</strong> economic development, <strong>in</strong> which <strong>the</strong> weight center<br />

of <strong>the</strong> economic activity is mov<strong>in</strong>g faster or slower from <strong>the</strong> primary <strong>and</strong> secondary sectors to<br />

tertiary sector. The anxiety frequently expressed <strong>in</strong> <strong>the</strong> literature as for <strong>the</strong> de<strong>in</strong>dustrialization<br />

phenomenon has, however, no foundation, <strong>in</strong> light of some undeniable reasons.<br />

a) Interdependence among <strong>the</strong> national economy’s sectors is deepen<strong>in</strong>g accord<strong>in</strong>g as<br />

its maturation <strong>and</strong> enter<strong>in</strong>g a superior development stage, fact po<strong>in</strong>ted out <strong>in</strong> an OECD<br />

reference document: “…..<strong>the</strong> net l<strong>in</strong>es separat<strong>in</strong>g economy’s sectors will probably loose <strong>the</strong>ir<br />

significance. In place of emphasiz<strong>in</strong>g a sector <strong>in</strong> detriment of o<strong>the</strong>r (for <strong>in</strong>stance, “<strong>the</strong><br />

manufactur<strong>in</strong>g is important”), <strong>the</strong> focal po<strong>in</strong>t of economic development policy should be<br />

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made up by <strong>the</strong> systemic ga<strong>in</strong>s that maximize <strong>the</strong> efficiency of different <strong>in</strong>dustries’<br />

<strong>in</strong>tegration”.<br />

Accord<strong>in</strong>g to this view, <strong>the</strong> essential matter is that of economy’s sectors synergistic<br />

articulation <strong>in</strong> order to maximize, depend<strong>in</strong>g on exist<strong>in</strong>g specific factors which <strong>in</strong>fluence <strong>the</strong><br />

different sectors <strong>and</strong> <strong>in</strong>dustries’ rise, <strong>the</strong>ir contribution to general development.<br />

b) The fear generated by lower productivity of services’ sector compared with that of<br />

<strong>in</strong>dustry becomes more <strong>and</strong> more unjustified because of modern <strong>in</strong>formation <strong>and</strong><br />

communication technologies (ICT) that brought about spectacular productivity’s <strong>in</strong>creases <strong>in</strong><br />

<strong>the</strong> third sector. For <strong>in</strong>stance, consumer goods’ distribution services are carried out accord<strong>in</strong>g<br />

to <strong>the</strong> scale economy’s pr<strong>in</strong>ciple (by supermarkets networks); <strong>the</strong> same th<strong>in</strong>g is occurr<strong>in</strong>g <strong>in</strong><br />

banks activities, <strong>in</strong>surance activities, fast food restaurants etc.<br />

c) In last decades, <strong>in</strong> developed countries, <strong>the</strong> services sector proved to be able, <strong>in</strong><br />

many respects, to create a number of jobs superior to that of number lost <strong>in</strong> decl<strong>in</strong><strong>in</strong>g<br />

<strong>in</strong>dustries. Empirical evidence conv<strong>in</strong>c<strong>in</strong>gly demonstrates this issue <strong>and</strong>, accord<strong>in</strong>g as <strong>the</strong> new<br />

technologies penetrate <strong>in</strong> o<strong>the</strong>r categories of services, <strong>the</strong> sett<strong>in</strong>g up of new jobs <strong>in</strong> <strong>the</strong> third<br />

sector will be amplified.<br />

d) Interdependencies between manufactur<strong>in</strong>g <strong>in</strong>dustry <strong>and</strong> services is emphasiz<strong>in</strong>g<br />

cont<strong>in</strong>uously, so that, on one h<strong>and</strong>, fade away differences between <strong>the</strong>m, <strong>and</strong> on <strong>the</strong> o<strong>the</strong>r<br />

h<strong>and</strong>, made <strong>the</strong>m more sensitive to changes occurred <strong>in</strong> this zone. For <strong>in</strong>stance, tourist<br />

services’ spectacular development occurred <strong>in</strong> <strong>the</strong> last decades has stimulated expansion of<br />

many connected <strong>in</strong>dustries (tour<strong>in</strong>g cars, complex <strong>in</strong>stallations for tele-cab<strong>in</strong>s <strong>and</strong> ski lift,<br />

hotels <strong>and</strong> restaurant furniture, camp<strong>in</strong>g articles, souvenirs etc.). Ano<strong>the</strong>r example, <strong>in</strong> retort,<br />

development of audio-video electronic equipment spurred organization of distribution<br />

specialized networks for equipment <strong>and</strong> <strong>in</strong>formation-supports (CD, DVD), test<strong>in</strong>g,<br />

ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>and</strong> reparation etc.<br />

Moreover, more <strong>and</strong> more <strong>in</strong>dustrial firms are appeal<strong>in</strong>g to specialized services –<br />

account<strong>in</strong>g, f<strong>in</strong>ancial eng<strong>in</strong>eer<strong>in</strong>g, technological, management, market<strong>in</strong>g, data process<strong>in</strong>g,<br />

<strong>in</strong>surance consultancy, that emphasize <strong>the</strong> <strong>in</strong>terdependencies between secondary <strong>and</strong> tertiary<br />

sectors. Resort<strong>in</strong>g to external services (outsourc<strong>in</strong>g), that means activities’ externalization<br />

accord<strong>in</strong>g to transaction costs’ <strong>the</strong>ory, tends to <strong>in</strong>tensify accord<strong>in</strong>g as firms’ needs of more<br />

specialized <strong>and</strong> exact<strong>in</strong>g services are amplify<strong>in</strong>g.<br />

Accord<strong>in</strong>g to <strong>the</strong>se reasons, <strong>the</strong> services’ sector, on one h<strong>and</strong>, <strong>in</strong>terferes <strong>the</strong> most with<br />

<strong>in</strong>dustrial sector, <strong>and</strong> on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, is able to absorb quickly <strong>and</strong> efficiently capitals,<br />

manpower <strong>and</strong> available activities follow<strong>in</strong>g <strong>the</strong> manufactur<strong>in</strong>g <strong>in</strong>dustry’s restriction. In <strong>the</strong>se<br />

circumstances, it is suitable to adopt a strategy aim<strong>in</strong>g at counter<strong>in</strong>g determ<strong>in</strong><strong>in</strong>g causes of<br />

de<strong>in</strong>dustrialization or a strategy <strong>in</strong>tended to stimulate <strong>the</strong> market mechanisms’ function<strong>in</strong>g<br />

<strong>and</strong>, consequently, structural adjustments required by economic development ?<br />

This question, as well as <strong>the</strong> <strong>in</strong>dustrial policy matter, founds <strong>the</strong> scientific community<br />

divided, between those ones who support <strong>the</strong> necessity to adopt a supportive <strong>and</strong> deceleration<br />

strategy <strong>in</strong>tended to h<strong>in</strong>der de<strong>in</strong>dustrialization <strong>and</strong> to recover decl<strong>in</strong><strong>in</strong>g <strong>in</strong>dustries, <strong>and</strong> those<br />

ones who plead for a neutral, supportive strategy, which does not favor an economy’s sector<br />

or an <strong>in</strong>dustry <strong>and</strong> allows market mechanisms to play <strong>the</strong>ir regulative <strong>and</strong> stimulat<strong>in</strong>g role for<br />

structural adjustments.<br />

Supporters of <strong>the</strong> first answer plead for subsidies <strong>and</strong> taxes reduction <strong>in</strong> order to<br />

stimulate modernization <strong>and</strong> <strong>in</strong>novation, convenient tariff’s’ endorsement, <strong>in</strong>terest rates <strong>and</strong><br />

exchange rates’ endorsement <strong>in</strong> favor of <strong>the</strong> <strong>in</strong>dustrial sector, imports’ control etc.<br />

Supporters of <strong>the</strong> second view consider that creation of a favorable bus<strong>in</strong>ess<br />

environment, stimulat<strong>in</strong>g structural adjustments of <strong>in</strong>dustrial sectors <strong>and</strong> enterprises, is <strong>the</strong><br />

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s<strong>in</strong>gle way able to offer advantageous conditions for achievement of change <strong>and</strong> adaptation’s<br />

natural processes, respectively for carry<strong>in</strong>g out an organic equilibrium of economy, able to<br />

stimulate its development competitiveness. In such environment, <strong>the</strong> enterprises which have<br />

competitive strategies <strong>and</strong> a high adaptive potential could thrive even <strong>in</strong> decl<strong>in</strong><strong>in</strong>g <strong>in</strong>dustries,<br />

contribut<strong>in</strong>g to restriction’s stopp<strong>in</strong>g of <strong>the</strong>se <strong>in</strong>dustries <strong>and</strong> to <strong>the</strong>ir rejuvenation <strong>in</strong> order to<br />

become competitive. By adequate modernization <strong>and</strong> better adaptation to dynamic market<br />

dem<strong>and</strong>s, <strong>the</strong>se enterprises can turn to account, with superior efficiency, all advantages<br />

offered by favorable bus<strong>in</strong>ess environment, play<strong>in</strong>g, on this basis, a stimulat<strong>in</strong>g effect on <strong>the</strong><br />

o<strong>the</strong>r firms from <strong>the</strong> respective <strong>in</strong>dustry <strong>and</strong> so provok<strong>in</strong>g its recover<strong>in</strong>g.<br />

For <strong>the</strong> Romanian <strong>in</strong>dustry, that knew a sharp decl<strong>in</strong>e after 1990 <strong>and</strong> began, after<br />

2000, a steady recover<strong>in</strong>g process, it should be a non-sense to adopt for its whole only one or<br />

ano<strong>the</strong>r of <strong>the</strong> two showed strategies, absolutist <strong>and</strong> exclusivist. Explanation is given by<br />

diversified circumstances <strong>in</strong> which different <strong>in</strong>dustrial sectors are found, what require<br />

cont<strong>in</strong>gency <strong>and</strong> shaded answers, able to ensure tak<strong>in</strong>g <strong>in</strong>to account of specific conditions of<br />

each sector.<br />

Endorsement of a strategy mix is justified by <strong>the</strong> fact that, on one h<strong>and</strong>, some<br />

<strong>in</strong>dustrial sectors ma<strong>in</strong>ta<strong>in</strong>ed or acquired dur<strong>in</strong>g <strong>the</strong> reform process significant competitive<br />

advantages which ensured <strong>the</strong>m thriv<strong>in</strong>g prospects <strong>and</strong>, consequently, can be let on <strong>the</strong><br />

battlefield of market forces; on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong>re are also <strong>in</strong>dustrial sectors which present a<br />

special <strong>in</strong>terest for <strong>the</strong> national economy (sensitive or strategic sectors), <strong>and</strong>, <strong>in</strong> spite of a<br />

current precarious position, possess potential competitive advantages, what makes necessary<br />

to adopt <strong>and</strong> implement supportive <strong>in</strong>dustrialization strategies. These f<strong>in</strong>al strategies consist <strong>in</strong><br />

limited <strong>in</strong>terventionist measures aim<strong>in</strong>g at improvement of market mechanisms function<strong>in</strong>g<br />

<strong>and</strong> correct<strong>in</strong>g <strong>the</strong>ir distortions. This second strategy acknowledges <strong>the</strong> market forces’<br />

superiority but admits, at <strong>the</strong> same time, <strong>the</strong> <strong>in</strong>sufficiency of available <strong>in</strong>formation for<br />

economic agents <strong>and</strong> existence of transaction costs; consequently, <strong>the</strong> re-<strong>in</strong>dustrialization<br />

supportive strategy feasible for certa<strong>in</strong> sectors should be based on limited <strong>and</strong> temporary<br />

<strong>in</strong>terventionist measures aim<strong>in</strong>g at assignment <strong>and</strong> respect of property rights, research &<br />

development <strong>and</strong> personnel tra<strong>in</strong><strong>in</strong>g stimulation, entrepreneurship encouragement with view<br />

to ma<strong>in</strong>ta<strong>in</strong> cont<strong>in</strong>uous structural adjustments.<br />

CONCLUSIONS AND IMPLICATIONS<br />

What is <strong>the</strong>re to notice at <strong>the</strong> end of <strong>the</strong> analysis?<br />

<br />

<br />

The economic restructur<strong>in</strong>g, caused by <strong>the</strong> de<strong>in</strong>dustrialization, profoundly affected <strong>the</strong><br />

whole productive system, <strong>in</strong>clud<strong>in</strong>g at world level.<br />

The psychological impact is devastat<strong>in</strong>g, by <strong>the</strong> visible <strong>and</strong> tangible consequences on <strong>the</strong><br />

<strong>in</strong>dividual’s situation – prone to poverty, low st<strong>and</strong>ard of liv<strong>in</strong>g <strong>and</strong> level of payment<br />

(EUROSTAT).<br />

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Figure 2. Population Poverty risk (threshold 60%)<br />

Figure 3: M<strong>in</strong>imal wage <strong>in</strong> Europe<br />

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Figure 4: Population at Risk 2007-2010 – Pct po<strong>in</strong>ts<br />

Table 2: 2010 - In work poverty <strong>and</strong> part time (60%)<br />

Total Males Females Part time (60%)<br />

European Union (27 countries) 8,5 9,0 7,8 12,5<br />

Belgium 4,5 4,8 4,2 5,8<br />

Bulgaria 7,7 8,4 6,8 30,3<br />

Czech Republic 3,7 3,7 3,6 6,7<br />

Denmark 6,6 7,3 5,9 10,0<br />

Germany 7,2 6,4 8,2 11,2<br />

Estonia 6,5 5,0 7,9 13,0<br />

Irel<strong>and</strong> 7,6 10,1 4,7 8,5<br />

Greece 13,8 16,4 10,2 29,4<br />

Spa<strong>in</strong> 12,7 14,0 11,1 18,3<br />

France 6,6 6,8 6,3 11,4<br />

Italy 9,4 10,8 7,3 15,1<br />

Latvia 9,7 9,5 9,9 22,7<br />

Lithuania 12,3 10,3 14,0 22,7<br />

Luxembourg 10,6 10,8 10,4 12,4<br />

Hungary 5,3 6,0 4,6 14,0<br />

Ne<strong>the</strong>rl<strong>and</strong>s 5,1 5,6 4,6 4,5<br />

Austria 4,9 5,0 4,8 6,8<br />

Pol<strong>and</strong> 11,5 12,2 10,6 20,6<br />

Portugal 9,7 10,0 9,3 32,7<br />

Romania 17,3 19,3 14,7 50,7<br />

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Slovenia 5,3 6,2 4,2 7,4<br />

Slovakia 5,7 5,9 5,4 11,6<br />

F<strong>in</strong>l<strong>and</strong> 3,7 4,0 3,3 6,7<br />

Sweden 6,5 6,3 6,7 9,3<br />

United K<strong>in</strong>gdom 6,8 6,8 6,8 11,4<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

Table 3: Rate of poverty (60%)<br />

AGE Less than 16 years From 16 to 64 years 65 years or over<br />

European Union (27 countries) 20,2 15,6 15,9<br />

Belgium 18,5 12,3 19,4<br />

Bulgaria 26,4 16,5 32,2<br />

Czech Republic 13,6 8,5 6,8<br />

Denmark 10,7 12,9 17,7<br />

Germany 17,2 15,8 14,1<br />

Irel<strong>and</strong> 19,9 15,7 10,6<br />

Greece 22,3 19,3 21,3<br />

Spa<strong>in</strong> 25,3 19,4 21,7<br />

France 18,4 13,0 9,7<br />

Italy 24,3 17,2 16,6<br />

Lithuania 22,1 22,1 10,2<br />

Luxembourg 21,5 14,2 5,9<br />

Hungary 20,1 12,3 4,1<br />

Ne<strong>the</strong>rl<strong>and</strong>s 13,5 10,3 5,9<br />

Austria 14,7 10,7 15,2<br />

Pol<strong>and</strong> 22,1 17,2 14,2<br />

Portugal 20,9 16,3 21,0<br />

Romania 31,3 19,6 16,7<br />

Slovenia 12,6 11,0 20,2<br />

Slovakia 18,5 11,5 7,7<br />

F<strong>in</strong>l<strong>and</strong> 11,2 12,3 18,3<br />

Sweden 12,4 12,2 15,5<br />

United K<strong>in</strong>gdom 20,0 15,3 21,4<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

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Table 4: Severely materially deprived people, 2010<br />

European Union (27 countries) 16,4<br />

Belgium 14,6<br />

Bulgaria 20,7<br />

Czech Republic 9,0<br />

Denmark 13,3<br />

Germany 15,6<br />

Estonia 15,8<br />

Irel<strong>and</strong> 16,1<br />

Greece 20,1<br />

Spa<strong>in</strong> 20,7<br />

France 13,5<br />

Italy 18,2<br />

Latvia 21,3<br />

Lithuania 20,2<br />

Luxembourg 14,5<br />

Hungary 12,3<br />

Ne<strong>the</strong>rl<strong>and</strong>s 10,3<br />

Austria 12,1<br />

Pol<strong>and</strong> 17,6<br />

Portugal 17,9<br />

Romania 21,1<br />

Slovenia 12,7<br />

Slovakia 12,0<br />

F<strong>in</strong>l<strong>and</strong> 13,1<br />

Sweden 12,9<br />

United K<strong>in</strong>gdom 17,1<br />

Sources: OECD, Eurostat <strong>and</strong> National Statistics.<br />

REFERENCES<br />

1. Frank Thomas Blackaby, (ed.). De<strong>in</strong>dustrialization, He<strong>in</strong>emann Educational, London,<br />

1979<br />

2. Paul R. Ferguson <strong>and</strong> Glenys J. Ferguson, Industrial Economics. Issues <strong>and</strong><br />

Perspectives, Second edition, The MacMillan Press Ltd., Houndmills, Bas<strong>in</strong>gstoke,<br />

Hampshire <strong>and</strong> London, 1994<br />

3. Alexis P. Jacquem<strong>in</strong> <strong>and</strong> Henry W. de Jong, European Industrial Organisation,<br />

MacMillan, London, 1977<br />

4. Lloyd Rodw<strong>in</strong> <strong>and</strong> Hidehiko Sazanami, (eds.). De<strong>in</strong>dustrialization <strong>and</strong> Regional<br />

Economic Transformation: The experience of <strong>the</strong> United States, Unw<strong>in</strong> Hyman,<br />

Boston, Mass., 1989<br />

5. Corneliu Russu, Economie <strong>in</strong>dustrială, Editura Economică, Bucureşti, 2003<br />

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6. Robert Frank <strong>and</strong> Richard B. Freeman. "The Distributional Consequences of Direct<br />

Foreign Investment", în: W. Deward (ed.), The Impact of International Trade <strong>and</strong><br />

Investment on Employment: A Conference of <strong>the</strong> US Department of Labour, US<br />

Government Pr<strong>in</strong>t<strong>in</strong>g Office, Wash<strong>in</strong>gton DC, 1978<br />

7. Richard B. Freeman, R. B., <strong>and</strong> Robert S. Gibbons, “Gett<strong>in</strong>g toge<strong>the</strong>r <strong>and</strong> break<strong>in</strong>g<br />

apart: <strong>the</strong> decl<strong>in</strong>e of centralized collective barga<strong>in</strong><strong>in</strong>g”, <strong>in</strong> Differences <strong>and</strong> Changes <strong>in</strong><br />

Wage Structures, edited by R. B. Freeman <strong>and</strong> L. H. Katz. Chicago: University of<br />

Chicago Press, 1995.<br />

8. Sonia McKey, Precarious work, <strong>in</strong> <strong>conference</strong> Europe 2020: Fight<strong>in</strong>g with Poverty<br />

<strong>and</strong> Social Exclusion of Workers, Conference <strong>in</strong> Warsaw, 20-22 April<br />

9. Stephan Portet, La pauvreté et consommation <strong>in</strong>térieure, dans la Conference Europe<br />

2020 : Combattre la pauvreté et l’exclusion sociale des travailleurs, Conférence en<br />

Varsovie, 20-22 Avril, soutenuée par la Commmunauté Européenne<br />

10. Wielislawa Warziwoda-Kruszynska, Pauvreté et l’exclusion sociale: conséquences<br />

pour la societé, dans la Conference Europe 2020 : Combattre la pauvreté et<br />

l’exclusion sociale des travailleurs, Conférence en Varsovie, 20-22 Avril, soutenuée<br />

par la Commmunauté Européenne<br />

11. Organisation for Economic Cooperation <strong>and</strong> Development, Industrial Policy <strong>in</strong> OECD<br />

Countries, Annual Review , 1992, 2000 - 2005, Paris<br />

12. Traité d’Économie <strong>in</strong>dustrielle, 2 e édition, sous la direction de Richard Arena, Jacques<br />

de B<strong>and</strong>t, Laurent Benzoni, Paul Marie Romani, Collection Économie,<br />

ECONOMICA, Paris, 1991<br />

13. http://epp.eurostat.ec.europa.eu/portal/page/portal/statistics/search_database#<br />

“This work was supported by <strong>the</strong> project "Post-Doctoral Studies <strong>in</strong> Economics: tra<strong>in</strong><strong>in</strong>g<br />

program for elite researchers - SPODE" co-funded from <strong>the</strong> European Social Fund through<br />

<strong>the</strong> Development of Human Resources Operational Programme 2007-2013, contract no.<br />

POSDRU/89/1.5/S/61755.”<br />

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CONSIDERATIONS ON SIMPLE CONTRACT OF ASSOCIATION,<br />

UNDER THE NEW CIVIL CODE<br />

Spasici Camelia<br />

University of Bucharest<br />

Gheorghe Anca Nicoleta<br />

Nicolae Titulescu University<br />

ABSTRACT<br />

Accord<strong>in</strong>g to art. 139 par. 1 of Law no. 71/2011 civil societies established under <strong>the</strong><br />

Civil Code of 1864 may turn <strong>in</strong>to any of <strong>the</strong> types of company governed by <strong>the</strong> new Civil Code<br />

<strong>and</strong> o<strong>the</strong>r laws (under <strong>the</strong> conditions imposed by law). Documents executed under <strong>the</strong> rule of<br />

<strong>the</strong> previous law rema<strong>in</strong> subject to applicable law on <strong>the</strong>ir end.<br />

The company contract is governed by <strong>the</strong> Civil Code, Book V "On duty", Title IX<br />

Various special contracts, Chapter VII (art. 1881-1954).<br />

The above legislative context, new contract <strong>the</strong> company has <strong>the</strong> ma<strong>in</strong> characteristic<br />

simple lack of legal personality (art. 1892 par. Civil Code).<br />

The lack of legal personality <strong>and</strong> is not <strong>the</strong> essence of simple company. Thus, if<br />

associations want acquire legal personality, "<strong>the</strong> act amend<strong>in</strong>g <strong>the</strong> company contract shall<br />

state expressly its legal form <strong>and</strong> will agree to its terms with all applicable laws newly<br />

established society" (art. 1892 par. 2 Civil Code).<br />

Acquisition of legal personality by <strong>the</strong> company simply has to be without its dissolution.<br />

In this case, associations <strong>and</strong> newly created company will be severally liable for all debts of<br />

<strong>the</strong> company <strong>and</strong> <strong>in</strong>divisible born before acquir<strong>in</strong>g legal personality (art. 1892 par. 3 Civil<br />

Code).<br />

Accord<strong>in</strong>g to art. Civil Code 1893, are treated as s<strong>in</strong>gle companies, companies subject<br />

to <strong>the</strong> condition of registration under <strong>the</strong> law, but rema<strong>in</strong> unregistered <strong>and</strong> companies<br />

actually.<br />

Key words : contract of association, contribution, manager, <strong>in</strong>terest.<br />

1. TRAINING VALID SIMPLE SOCIETY<br />

To be validly concluded, simply contract <strong>the</strong> company must comply to <strong>the</strong> conditions of<br />

validity laid down <strong>in</strong> art. 1179 Civil Code, <strong>and</strong> some special conditions: pool<strong>in</strong>g of<br />

contributions, participat<strong>in</strong>g on bonuses <strong>and</strong> losses, must be an affectio societatis.<br />

The essential elements above simple society differ from o<strong>the</strong>r contracts (deferentio<br />

specifico). Without <strong>the</strong>se essential elements, <strong>the</strong> contract will be void, but will not be a<br />

contract company (but will be ano<strong>the</strong>r contract).<br />

For a valid contract, associations must be able to make documents available. This clause<br />

is required so <strong>the</strong> contribution obligation, transmitt<strong>in</strong>g ownership or use of goods <strong>and</strong> o<strong>the</strong>r<br />

obligations <strong>in</strong>volved participation <strong>in</strong> a community of people <strong>and</strong> <strong>in</strong>terests, <strong>and</strong> assum<strong>in</strong>g <strong>the</strong><br />

risk of possible losses.<br />

The company contract can not be applied to any provisions regard<strong>in</strong>g <strong>the</strong> ability of <strong>the</strong><br />

m<strong>in</strong>or 16 years to conclude an employment contract, even if he would br<strong>in</strong>g <strong>the</strong> company only<br />

a consideration <strong>in</strong> employment. In contrast, for married m<strong>in</strong>ors before age of 18 years (<strong>the</strong>y<br />

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ga<strong>in</strong> full legal effect of marriage), <strong>the</strong>y may conclude available documents <strong>and</strong> so <strong>the</strong>y can<br />

jo<strong>in</strong>.<br />

In doctr<strong>in</strong>e <strong>and</strong> practice is allowed <strong>and</strong> <strong>the</strong> contract of <strong>the</strong> company between spouses<br />

(although <strong>the</strong> matter is debatable, because matrimonial community of property which may<br />

turn <strong>in</strong>to a corporate possession).<br />

Externalize <strong>the</strong>ir determ<strong>in</strong>ation to conclude <strong>the</strong> contract on <strong>the</strong> association of volitional<br />

element which dist<strong>in</strong>guishes <strong>the</strong> company is simply no o<strong>the</strong>r jo<strong>in</strong>t <strong>in</strong>tention to create a society.<br />

To be valid, consent of <strong>the</strong> parties must be expressed by a person with discernment,<br />

with <strong>the</strong> <strong>in</strong>tention to produce legal effects, externalized <strong>and</strong> uncorrupted.<br />

When comb<strong>in</strong>ed with o<strong>the</strong>rs, spouses may br<strong>in</strong>g as <strong>in</strong>put share <strong>the</strong>ir own property or on<br />

<strong>the</strong> common (with <strong>the</strong> consent of o<strong>the</strong>r spouse - art. 1182 par. 1 Civil Code).<br />

Accord<strong>in</strong>g to art.347 par.1 Civil Code, <strong>the</strong> contract concluded by <strong>the</strong> association<br />

without <strong>the</strong> express consent of <strong>the</strong> o<strong>the</strong>r spouse is punished with relative nullity.<br />

Subject of civil society means all <strong>the</strong> operations <strong>the</strong> company will meet to achieve <strong>the</strong><br />

associated benefits <strong>and</strong> contributions to which <strong>the</strong>y undertake mutually (evidenced by<br />

contributions to <strong>the</strong> society for <strong>the</strong> authorized capital, <strong>the</strong> aim <strong>in</strong> view).<br />

Purpose company established to be "determ<strong>in</strong>ed <strong>and</strong> lawfully, <strong>in</strong> accordance with public<br />

order <strong>and</strong> morals" (art. 1882 par. 2 of <strong>the</strong> Civil Code).<br />

Although <strong>the</strong> art. 1888 of <strong>the</strong> New Civil Code provides that <strong>in</strong> form, companies may be:<br />

simple, <strong>in</strong> participation, <strong>in</strong> partnerships, etc.., consider that <strong>the</strong> nom<strong>in</strong>ation is more about <strong>the</strong><br />

object of <strong>the</strong> contract.<br />

Company contract goal is "to share <strong>the</strong> benefits or use <strong>the</strong> economy that might result"<br />

(art. 1881 Civil Code).<br />

We specify that, <strong>in</strong> general, is <strong>in</strong>appropriate to talk about "to contract", because<br />

everyone serves a specific purpose (<strong>and</strong> <strong>the</strong>refore <strong>the</strong>re is no common goal or purpose of <strong>the</strong><br />

contract parties but only <strong>in</strong>dividual <strong>in</strong>terests).<br />

As an exception <strong>the</strong> above rule, if <strong>the</strong> company contract associations pursu<strong>in</strong>g <strong>the</strong> same<br />

goal: gett<strong>in</strong>g <strong>the</strong> "benefits" or economic use (common goals).<br />

Society simply can be <strong>the</strong> mere agreement of <strong>the</strong> parties (consensus solo), "without<br />

be<strong>in</strong>g subject to special formalities' to condition <strong>the</strong> valid conclusion of contract (art. 1890<br />

Civil Code).<br />

Requirement of a document has only ad probationem mean<strong>in</strong>g of <strong>the</strong> contract between<br />

<strong>the</strong> parties (accord<strong>in</strong>g to art.1884 par.1 Civil Code).<br />

As an exception, if <strong>the</strong> contribution <strong>in</strong> k<strong>in</strong>d is to immovable property rights (eg<br />

ownership of l<strong>and</strong>), notary <strong>and</strong> registration <strong>in</strong> <strong>the</strong> l<strong>and</strong> is imperative (art. 885 par.1, art.1883<br />

par. 2 <strong>and</strong> 3, art. 1890 Civil Code).<br />

In matters of <strong>the</strong> contract of association, may result <strong>in</strong> ignor<strong>in</strong>g <strong>in</strong>valid general<br />

conditions of validity of contracts (shown above) but also specific violation of m<strong>and</strong>atory<br />

provisions (art.1932 par.1 Civil Code).<br />

Thus, <strong>the</strong> special legal regime established company contract provides that <strong>in</strong>validity<br />

cover <strong>and</strong> will not be found or declared <strong>in</strong>valid if <strong>the</strong> cause was removed before he pleads to<br />

<strong>the</strong> court fund (art. 1933 par. 1 Civil Code).<br />

The court hear<strong>in</strong>g an application for a declaration or a declaration of <strong>in</strong>validity, is forced<br />

to question <strong>the</strong> parties can address <strong>the</strong> causes of <strong>in</strong>validity affect <strong>the</strong> company contract <strong>and</strong> to<br />

set a good time to cover cancellation, even if <strong>the</strong> parties are aga<strong>in</strong>st (art.1933 par.2 of <strong>the</strong><br />

Civil Code).<br />

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If cancellations society consent to fraud or failure of a partner when regulation is<br />

possible, any <strong>in</strong>terested person may make <strong>the</strong> delay one who is entitled to avoid or to make<br />

regulation, or to perform <strong>the</strong> action for annulment with<strong>in</strong> 6 months when he was <strong>in</strong> default,<br />

under penalty of forfeiture (art. 1934 para. 1 Civil Code).<br />

The company or any associated company may propose to <strong>the</strong> court vested with any<br />

action for annulment nullity coverage (especially of redeem<strong>in</strong>g social rights which belong to<br />

<strong>the</strong> applicant).<br />

In <strong>the</strong> above case, <strong>the</strong> court may ei<strong>the</strong>r declared <strong>in</strong>valid, be required to declare <strong>the</strong><br />

proposed measures, if <strong>the</strong>se were previously adopted by <strong>the</strong> company under <strong>the</strong> conditions<br />

required for alterations made by <strong>the</strong> company (art. 1934 par. 1 <strong>and</strong> 2 Civil Code).<br />

Under <strong>the</strong> New Civil Code, <strong>the</strong> special effects of nullity company derogate from<br />

common law. Thus, <strong>the</strong> contract "ceases from <strong>the</strong> date of <strong>the</strong> f<strong>in</strong>al decision that was found or,<br />

if applicable, declared <strong>in</strong>valid" <strong>and</strong> society enter <strong>in</strong>to liquidation patrimony (art.1935 par.1<br />

Civil Code).<br />

Note that, <strong>in</strong> <strong>the</strong> above case, any company or association may not <strong>in</strong>voke <strong>the</strong> void as<br />

aga<strong>in</strong>st third parties <strong>in</strong> good faith (art.1935 par.3 Civil Code).<br />

Right to action for compensation for damage caused by <strong>the</strong> declaration or, where<br />

appropriate, prescribe nullity company with<strong>in</strong> 3 years period start<strong>in</strong>g from <strong>the</strong> date of <strong>the</strong> f<strong>in</strong>al<br />

judgment or declaration f<strong>in</strong>d<strong>in</strong>g of <strong>in</strong>validity (art. 1936 par. 1 Civil Code).<br />

The disappearance of <strong>the</strong> cause for revocation or adjustment company shall not preclude<br />

<strong>the</strong> right of action for compensation for damages suffered by <strong>the</strong> <strong>in</strong>tervention of nullity.<br />

2. THE EFFECTS OF SIMPLE COMPANY CONTRACT<br />

Like any simple society validly concluded contract <strong>and</strong> effect, below <strong>the</strong> obligations <strong>and</strong><br />

rights of members. Particularities of <strong>the</strong> society <strong>in</strong> matters relat<strong>in</strong>g to (sensu lato) is that rights<br />

<strong>and</strong> obligations of members overlap (converge).<br />

Associations contribute to <strong>the</strong> company's share capital by cash contributions <strong>in</strong> goods,<br />

services or specific knowledge.<br />

Capital thus formed is divided <strong>in</strong>to equal parts, called parts of <strong>in</strong>terest, which is<br />

distributed to <strong>the</strong> partners, usually <strong>in</strong> proportion to contributions that ei<strong>the</strong>r (art. 1894 par. 2 of<br />

<strong>the</strong> Civil Code).<br />

The ma<strong>in</strong> obligations of shareholders are required contribution obligation <strong>and</strong> duty of<br />

loyalty is borne losses.<br />

Social contribution, specific element of civil society, each associate's contribution<br />

expresses <strong>the</strong> composition of common stock (as determ<strong>in</strong>ed by association).<br />

Contribution is required <strong>and</strong> assumes that each member company under contract to<br />

contribute to <strong>the</strong> pool, by mak<strong>in</strong>g a contribution asset value or service.<br />

Intake also has legal significance that effective teach<strong>in</strong>g supplies or promised benefits<br />

(<strong>in</strong> terms of contractual clauses).<br />

Accord<strong>in</strong>g to art.1895 Civil Code, each of <strong>the</strong> partners responsible to society <strong>and</strong> <strong>the</strong><br />

o<strong>the</strong>r partners for payment of contributions to that obligation. By pay<strong>in</strong>g contributions to<br />

capital, <strong>the</strong> rights of parties of <strong>in</strong>terest are suspended.<br />

If a company without legal personality, contributions are co-owned affiliates, unless<br />

<strong>the</strong>y have agreed, expressly, that will go <strong>in</strong> <strong>the</strong>ir common use (art.1883 par.1 Civil Code).<br />

The contribution must be determ<strong>in</strong>ed or determ<strong>in</strong>ed, lawful, accord<strong>in</strong>g to public order<br />

<strong>and</strong> morals. Content <strong>in</strong>take should consist only of civilian goods <strong>in</strong> circulation.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Social contribution can be: a sum of money, o<strong>the</strong>r goods, services or specific knowledge<br />

(art. 1882 par.3 Civil Code).<br />

If <strong>the</strong> contribution is "cash" is required shareholder <strong>in</strong> an amount of money, set <strong>the</strong><br />

parties to <strong>the</strong> contract (art. 1898 Civil Code).<br />

In fail<strong>in</strong>g to file <strong>the</strong> amount of money subscribed, associate at fault due to legal <strong>in</strong>terest,<br />

"as be<strong>in</strong>g <strong>in</strong> default" (dies <strong>in</strong>terpellat pro hom<strong>in</strong>em), <strong>the</strong> day had to pay.<br />

When <strong>the</strong> partner br<strong>in</strong>gs a contribution with someth<strong>in</strong>g, it can be: a movable or<br />

immovable, tangible or <strong>in</strong>tangible, known or generic goods <strong>in</strong>terchangeable or fungible,<br />

consumable or nonconsumable.<br />

In pr<strong>in</strong>ciple, <strong>the</strong> contribution <strong>in</strong> k<strong>in</strong>d (o<strong>the</strong>r than fungible) is performed by transferr<strong>in</strong>g<br />

<strong>the</strong>ir rights <strong>and</strong> h<strong>and</strong><strong>in</strong>g over of <strong>the</strong> goods <strong>in</strong> runn<strong>in</strong>g <strong>the</strong> <strong>in</strong>tended social (art. 1896 par.1 Civil<br />

Code).<br />

Scope of <strong>the</strong> rights conferred on <strong>the</strong> company's social contribution of members various<br />

th<strong>in</strong>gs as <strong>the</strong>y were brought to <strong>the</strong> property or use only.<br />

Partner contribut<strong>in</strong>g property contribution or o<strong>the</strong>r real right on immovable is<br />

responsible for conduct<strong>in</strong>g <strong>in</strong>take just a seller to buyer, <strong>and</strong> associate that is responsible for<br />

conduct<strong>in</strong>g <strong>in</strong>take contribution use just a lessor to lessee. (art. 1896 par.2 Civil Code).<br />

Note that, contributions consist<strong>in</strong>g fungible or consumable can be written as a<br />

contribution <strong>in</strong> use, but are, <strong>in</strong> all cases, property associations, even <strong>in</strong> <strong>the</strong> partnership<br />

agreement did not expressly so stated. (art. 1896 par. 3 Civil Code).<br />

When <strong>the</strong> partner providers of a claim, he is responsible for its existence at <strong>the</strong> time of<br />

<strong>in</strong>take but, <strong>and</strong> for receiv<strong>in</strong>g <strong>the</strong>m at maturity, be<strong>in</strong>g obliged to cover: amount, legal <strong>in</strong>terest<br />

which commences <strong>the</strong> due date <strong>and</strong> any o<strong>the</strong>r damage that would result if claim is not charged<br />

<strong>in</strong> whole or <strong>in</strong> part (art. 1897 par.1 Civil Code).<br />

Under <strong>the</strong> same conditions liable contribute association or o<strong>the</strong>r credit bills circulat<strong>in</strong>g<br />

<strong>in</strong> trade (art. 1897 par. 3 Civil Code).<br />

In this context we mention that goods are <strong>in</strong> <strong>the</strong> public doma<strong>in</strong> can not be made as a<br />

contribution to <strong>the</strong> property, because <strong>the</strong>y are <strong>in</strong>alienable. However, if <strong>the</strong> contract provides<br />

that <strong>the</strong> transfer of public property contribution, <strong>the</strong> act will be sanctioned by absolute nullity<br />

to evade <strong>the</strong> law (contribution to public property is illegal).<br />

Instead, public property that may be brought <strong>in</strong>to society as a contribution, s<strong>in</strong>ce it does<br />

not prejudice <strong>the</strong> exclusive right of public property by <strong>the</strong> state or territorial adm<strong>in</strong>istrative<br />

units.<br />

Features have <strong>the</strong> goods brought by spouses as contribution to <strong>the</strong> formation of <strong>the</strong><br />

company.<br />

Ei<strong>the</strong>r, one of <strong>the</strong> spouses can make social contribution assets as its own. Thus, each<br />

spouse may use, adm<strong>in</strong>ister <strong>and</strong> dispose freely of his own property (art. 342 Civil Code).<br />

The contribution of common goods is allowed "with <strong>the</strong> consent of both spouses" (art.<br />

346 par. 1 <strong>and</strong> art. 348 Civil Code). Thus, a spouse may br<strong>in</strong>g as social contribution <strong>and</strong><br />

common property, but only with <strong>the</strong> consent of o<strong>the</strong>r spouse (art. 1182 par. 1 Civil Code).<br />

O<strong>the</strong>rwise, <strong>the</strong> association agreement concluded without <strong>the</strong> express consent of <strong>the</strong><br />

o<strong>the</strong>r spouse is punished with relative nullity (art. 347 par. 1 Civil Code).<br />

Please note that <strong>in</strong> cases of acts of disposition of <strong>the</strong> spouses should be obta<strong>in</strong>ed <strong>and</strong> <strong>the</strong><br />

dist<strong>in</strong>ction between movable <strong>and</strong> immovable property.<br />

As an exception, common goods can be made that social contribution by one spouse<br />

without <strong>the</strong> o<strong>the</strong>r spouse. Thus, "any of <strong>the</strong> spouses may have one, with title consideration,<br />

<strong>the</strong> movable jo<strong>in</strong>t" (art. 346 par. 2 of <strong>the</strong> Civil Code).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

In contrast, common property estate that can be made only with <strong>the</strong> contribution of both<br />

spouses <strong>and</strong> <strong>the</strong> conditions on <strong>the</strong> forms required by law ad validity <strong>and</strong> advertis<strong>in</strong>g (art. 1883<br />

par. 2 <strong>and</strong> 3 Civil Code).<br />

In conclusion, summariz<strong>in</strong>g <strong>the</strong> problem assets that can be made that contribution <strong>in</strong><br />

civil society, we rally to <strong>the</strong> view that "anyth<strong>in</strong>g that has an associated utility is likely to be<br />

brought <strong>in</strong>to society".<br />

The contribution of benefits or specific knowledge is due to cont<strong>in</strong>uously as long as<br />

associate member of society (art. 1899 par. 1 Civil Code).<br />

Doctr<strong>in</strong>e known as "<strong>in</strong>dustry contribution", <strong>the</strong> contribution of benefits or specific<br />

knowledge consists <strong>in</strong> carry<strong>in</strong>g out specific activities <strong>and</strong> by provid<strong>in</strong>g <strong>the</strong> <strong>in</strong>formation<br />

society, <strong>the</strong> terms <strong>and</strong> conditions specified <strong>in</strong> <strong>the</strong> company contract (art. 1899 par. 2 Civil<br />

Code).<br />

In exchange for this contribution, participat<strong>in</strong>g associations, accord<strong>in</strong>g to <strong>the</strong> articles of<br />

association to pay losses <strong>and</strong> benefit-shar<strong>in</strong>g <strong>and</strong> decision mak<strong>in</strong>g <strong>in</strong> society (art. 1894 par. 3<br />

Civil Code).<br />

Accord<strong>in</strong>g to art. 1899 par.3 Civil Code, non-specific knowledge contribution <strong>in</strong><br />

benefits or only give rise to an exclusion action aga<strong>in</strong>st <strong>the</strong> shareholder (with damages, if<br />

any).<br />

In doctr<strong>in</strong>e, <strong>the</strong> <strong>in</strong>dustry contribution was described as an activity that a shareholder is<br />

obliged to perform manual or <strong>in</strong>tellectual work, to obta<strong>in</strong> benefits (but not supplies).<br />

The contribution of <strong>the</strong> use of <strong>in</strong>tellectual property rights or <strong>in</strong>dustrial society is<br />

reflected by br<strong>in</strong>g<strong>in</strong>g <strong>in</strong> a patent license.<br />

In <strong>the</strong> above context, <strong>the</strong> services must meet two conditions:<br />

- Exceed <strong>the</strong> normal jo<strong>in</strong>t activity by virtue of special skills or professional association<br />

<strong>in</strong> question (carpenter, pa<strong>in</strong>ter, electrician, architect, etc.)<br />

- It must be to associate personal <strong>and</strong> <strong>the</strong>refore can not be performed by o<strong>the</strong>rs on his<br />

behalf.<br />

Accord<strong>in</strong>g to art.1899 par.1 Civil Code, all association which give its <strong>in</strong>dustry, must<br />

answer "for all earn<strong>in</strong>gs from activities covered by <strong>the</strong> contribution.<br />

Supports associations with loss of society, but <strong>in</strong> a particular way (due to lack of legal<br />

personality).<br />

The relations between members, scope of <strong>the</strong> duty of each associate will be determ<strong>in</strong>ed<br />

by <strong>the</strong> terms of <strong>the</strong> company, which provides generally that <strong>the</strong> association will meet with<br />

<strong>the</strong>ir heritage only <strong>in</strong> proportion to <strong>the</strong> contribution made to society (art. 1894 par. 2 <strong>and</strong> 3<br />

Civil Code).<br />

When <strong>the</strong> contract establishes only <strong>the</strong> w<strong>in</strong>, "<strong>the</strong> same proportion as <strong>the</strong> place <strong>and</strong> loss"<br />

(art. 1902 par. 4 Civil Code).<br />

It added that <strong>in</strong> deal<strong>in</strong>gs with third parties will divide debt between members <strong>in</strong><br />

proportion to <strong>the</strong>ir numbers <strong>and</strong> regardless of <strong>the</strong> social contribution made by each (because<br />

third parties are not obliged to know from each partner).<br />

When a contract b<strong>in</strong>d<strong>in</strong>g on all members, <strong>the</strong> creditor may pursue <strong>the</strong> fund <strong>and</strong> from <strong>the</strong><br />

personal assets of shareholders, but only if <strong>the</strong> creditor has social as well off shaft of <strong>the</strong><br />

common property of <strong>the</strong> partners (art. 1920 par.1 Civil Code).<br />

Accord<strong>in</strong>g to art.1902 par. 5 Civil Code, a clause by which one partner is excluded from<br />

benefit-shar<strong>in</strong>g or participation <strong>in</strong> losses is deemed unwritten.<br />

As an exception <strong>the</strong> above rule <strong>and</strong> <strong>the</strong> assumption that losses are proportional to <strong>the</strong><br />

benefits, associate whose contribution is to benefit or specific knowledge can be free to<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

participate <strong>in</strong> losses, if <strong>the</strong> exemption was expressly provided <strong>the</strong> contract (art. 1902 par. 6<br />

Civil Code).<br />

In addition to his economic obligations, associate also has an obligation derived from<br />

<strong>the</strong> pr<strong>in</strong>ciple of good faith <strong>and</strong> <strong>the</strong> existence of affectio societatis that identifies <strong>and</strong> def<strong>in</strong>es<br />

society as a legal entity.<br />

Breach of duty of loyalty can be detrimental to civil society, <strong>in</strong> this case, <strong>the</strong> reason for<br />

clos<strong>in</strong>g down (sell<strong>in</strong>g) it, <strong>and</strong> for economic losses, <strong>the</strong> guilt is liable to pay damages.<br />

In <strong>the</strong> wider context of <strong>the</strong> duty of loyalty is also <strong>in</strong>cluded non-compete obligation<br />

provided by art. 1903 <strong>the</strong> new civil code. Thus, <strong>the</strong> partner company can not compete on <strong>the</strong>ir<br />

own or a third party account <strong>and</strong> can not own expense or <strong>the</strong> expense of any o<strong>the</strong>r transaction<br />

that could be damag<strong>in</strong>g to society.<br />

Similarly, <strong>the</strong> partner can not participate on <strong>the</strong>ir own or on behalf of a third person <strong>in</strong><br />

an activity that would result <strong>in</strong> depriv<strong>in</strong>g society of goods, benefits or specific knowledge that<br />

<strong>the</strong> partner has committed.<br />

Accord<strong>in</strong>g to art.1903 par.3 Civil Code, <strong>the</strong> benefits result<strong>in</strong>g from competitive<br />

activities prohibited by law, be entitled to society, <strong>and</strong> "partner is taken for any damage that<br />

might result".<br />

Mutually b<strong>in</strong>d<strong>in</strong>g nature of civil society <strong>and</strong> <strong>the</strong> obligations associated with <strong>the</strong><br />

particular similarity determ<strong>in</strong>es <strong>the</strong> appropriate rights for contract<strong>in</strong>g parties.<br />

Associates impart a property right, which is manifested <strong>in</strong> <strong>the</strong> form of dividends.<br />

Associates are entitled to benefits but only if <strong>the</strong>y are actually paid to <strong>the</strong> company.<br />

Thus, participation <strong>in</strong> company profits <strong>in</strong>volved <strong>and</strong> contribut<strong>in</strong>g to its loss <strong>in</strong> terms of <strong>the</strong><br />

agreement ( art.1902 par. 1 Civil Code).<br />

Benefit-shar<strong>in</strong>g between partners is distributed, usually "<strong>in</strong> proportion to <strong>the</strong><br />

contributions of each", whe<strong>the</strong>r by law or contract agreed o<strong>the</strong>rwise (art. 1894 par. 2 <strong>and</strong><br />

art.1902par. 2 Civil Code).<br />

As an exception, profit participation can be different contribution to loss (but with<strong>in</strong> <strong>the</strong><br />

limits imposed by law ( art.1902 par.3 Civil Code).<br />

Clause <strong>in</strong> which one partner is excluded from participation <strong>in</strong> earn<strong>in</strong>gs "is deemed<br />

unwritten" (<strong>and</strong> exclude <strong>the</strong> contribution of <strong>the</strong> losses).<br />

As an exception to <strong>the</strong> rule of proportionality, <strong>the</strong> profit contribution of <strong>the</strong> partner<br />

whose knowledge is specific benefits or is equal to <strong>the</strong> associate who helped with <strong>the</strong> lowest<br />

<strong>in</strong>take "(art. 1902 par. 2 of <strong>the</strong> Civil Code).<br />

Similarly, <strong>the</strong> partner whose contribution is exempt benefits or specific knowledge is<br />

<strong>the</strong> appropriate extent of this contribution, to participate <strong>in</strong> losses, if this exemption was<br />

expressly provided <strong>in</strong> <strong>the</strong> partnership agreement (art. 1902 par. 6 Civil Code).<br />

Accord<strong>in</strong>g to art. 1904 par. 1 Civil Code, "every member can use social goods <strong>in</strong><br />

society's <strong>in</strong>terest, accord<strong>in</strong>g to <strong>the</strong>ir dest<strong>in</strong>ation without <strong>in</strong>terfer<strong>in</strong>g with o<strong>the</strong>r associated<br />

rights".<br />

The analysis of text above <strong>the</strong> law no doubt that associations can use <strong>the</strong> company's<br />

property with respect to two conditions: to not prejudice <strong>the</strong> o<strong>the</strong>r associates <strong>and</strong> not change<br />

<strong>the</strong> dest<strong>in</strong>ation work.<br />

In some cases, <strong>the</strong> right to use <strong>the</strong> company's property becomes an obligation to<br />

shareholders. For example, accord<strong>in</strong>g to art. 74 of Law no. 18/1991 of <strong>the</strong> l<strong>and</strong>, all owners of<br />

agricultural l<strong>and</strong> are required to ensure cultivation <strong>and</strong> soil.<br />

557


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Association, without <strong>the</strong> written consent of o<strong>the</strong>r shareholders, employ social goods for<br />

its own or ano<strong>the</strong>r person shall return to society result<strong>in</strong>g benefits <strong>and</strong> to cover damages that<br />

might result (art. 1904 par. 2 of <strong>the</strong> Civil Code).<br />

Accord<strong>in</strong>g to art.1905 par. 1 Civil Code, "No partner can take more than common funds<br />

was secured for those expenses <strong>in</strong>curred or to be made <strong>in</strong> <strong>the</strong> <strong>in</strong>terest of society".<br />

Associate us<strong>in</strong>g social goods beyond <strong>the</strong> above provisions is liable for <strong>the</strong> amounts<br />

taken <strong>and</strong> all damages that might result (art. 1905 par. 2 of <strong>the</strong> Civil Code).<br />

If a debtor pays a common part of its debt to society <strong>and</strong> to associate with <strong>the</strong> same<br />

maturity, <strong>the</strong> partner <strong>in</strong> whose h<strong>and</strong>s will allocate <strong>the</strong> payment was received ext<strong>in</strong>guish its<br />

debt <strong>and</strong> corporate debt <strong>in</strong> proportion to <strong>the</strong> ratio between <strong>the</strong>m (art.1906 Civil Code).<br />

The associate has <strong>the</strong> right to reimbursement <strong>the</strong>y made to society <strong>and</strong> to be<br />

compensated for liabilities or losses it has taken or suffered <strong>in</strong> good faith act<strong>in</strong>g <strong>in</strong> <strong>the</strong> <strong>in</strong>terest<br />

of society (art. 1907 par. 1 Civil Code).<br />

The associate can not offset expenses <strong>and</strong> losses <strong>in</strong>curred or Slate its debts to society<br />

<strong>and</strong> any damage caused by company negligence to use those <strong>and</strong> brought <strong>the</strong>m through <strong>the</strong><br />

various operations (art. 1907 par. 2 Civil Code).<br />

Note that, accord<strong>in</strong>g to art. 1907 par.3 Civil Code, is prohibited compensation from a<br />

third party debt to society <strong>and</strong> its claim on a partner.<br />

Accord<strong>in</strong>g to art. 1908 par. 1 Civil Code, a shareholder "may assign its rights to a third<br />

party without consent of <strong>the</strong> o<strong>the</strong>r social partners. In this case, <strong>the</strong> third person can not<br />

become member of society without <strong>the</strong> consent of o<strong>the</strong>r partners (given by law).<br />

As <strong>the</strong> company is of a simple <strong>in</strong>tuitu personae partner can not guarantee or give any<br />

personal obligations or social rights of any third party without <strong>the</strong> consent of all o<strong>the</strong>r partners<br />

(art. 1908 par. 2 <strong>and</strong> 3 of <strong>the</strong> Civil Code).<br />

Accord<strong>in</strong>g to art. 1909 Civil Code, any promise made by an associate (without consent<br />

of <strong>the</strong> o<strong>the</strong>r partners) to give, sell, or guarantee <strong>in</strong> any way giv<strong>in</strong>g up his social rights it<br />

confers only <strong>the</strong> right to damages result<strong>in</strong>g from breach.<br />

Associates are entitled to participate <strong>in</strong> collective decision mak<strong>in</strong>g meet<strong>in</strong>g of members<br />

(art.1910 par.1 Civil Code).<br />

Typically, decisions about <strong>the</strong> entity are taken by majority vote of shareholders. As an<br />

exception, decisions on <strong>the</strong> contract of partnership or appo<strong>in</strong>t<strong>in</strong>g a s<strong>in</strong>gle adm<strong>in</strong>istrator to take<br />

<strong>the</strong> consent of all shareholders (art. 1910 par. 2 <strong>and</strong> 3 of <strong>the</strong> Civil Code).<br />

To note <strong>and</strong> that <strong>the</strong> obligations of a partner can not be <strong>in</strong>creased without its consent.<br />

Any contrary clause "is deemed unwritten" (art. 1910 par. 4 <strong>and</strong> 5 of <strong>the</strong> Civil Code).<br />

Accord<strong>in</strong>g to art. 1911 Civil Code, corporate decisions are taken <strong>in</strong> general meet<strong>in</strong>g.<br />

Decisions may result <strong>and</strong> "<strong>the</strong> consent of all members of society expressed <strong>in</strong> <strong>the</strong> document<br />

drawn".<br />

The justice court can challenge <strong>the</strong> decision by a disgruntled shareholder decision taken<br />

by <strong>the</strong> majority, can be made with<strong>in</strong> 15 days after it was taken (or <strong>the</strong> communication, if it<br />

was miss<strong>in</strong>g).<br />

If <strong>the</strong> decision was not communicated, time runs from <strong>the</strong> date of aware of it, but not<br />

later than one year from <strong>the</strong> date on which it was decided.<br />

Term of 15 days is a limitation period (art. 1912 Civil Code).<br />

If <strong>the</strong> partner company only brought right to use <strong>the</strong> property, as <strong>the</strong> owner <strong>the</strong>reof, he is<br />

entitled to seek reimbursement from <strong>the</strong> cessation of civil society good or its withdrawal from<br />

society.<br />

The right to return will not be recognized but also associate who brought <strong>the</strong><br />

contribution to <strong>the</strong> sett<strong>in</strong>g up of asset ownership.<br />

558


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

If, however, made good <strong>in</strong> sett<strong>in</strong>g up property is shared from <strong>the</strong> cessation of mass<br />

society, consider that it could be returned to <strong>the</strong> shareholder who has previously belonged (to<br />

pay any compensation, if any).<br />

Accord<strong>in</strong>g to art. 1908 par. 4 Civil Code, associate a company can not ask for an<br />

<strong>in</strong>def<strong>in</strong>ite period, before <strong>the</strong> end of society, return or value that is rightfully part of <strong>the</strong><br />

common good of society, unless <strong>the</strong> withdrawal or exclusion.<br />

Please note that <strong>the</strong> above was only on <strong>the</strong> basic rights (under <strong>the</strong> new civil code).<br />

Mention that <strong>the</strong> doctr<strong>in</strong>e mentions <strong>the</strong> o<strong>the</strong>r shareholder rights such as to rema<strong>in</strong> associated,<br />

control <strong>and</strong> <strong>in</strong>formation, to withdraw from society, etc.<br />

3. A PART OF INTEREST<br />

Subscribed share capital is divided <strong>in</strong>to equal parts, called parts of <strong>in</strong>terest (shares),<br />

which is usually distributed to <strong>the</strong> partners <strong>in</strong> proportion to <strong>in</strong>dividual contributions (art. 1894<br />

par. 2Civil Code) <strong>and</strong> are <strong>in</strong>divisible.<br />

Parties of <strong>in</strong>terest paid or credited to give full vot<strong>in</strong>g rights <strong>in</strong> general meet<strong>in</strong>g (art. 1900<br />

par. 2 Civil Code).<br />

Accord<strong>in</strong>g to art. 1900 Civil Code par. 3 <strong>and</strong> 4, as part of <strong>in</strong>terest is <strong>the</strong> jo<strong>in</strong>t property of<br />

several persons, <strong>the</strong>y are obliged: to appo<strong>in</strong>t a representative to exercise rights related social<br />

<strong>and</strong> severally liable to make payments owed.<br />

As <strong>the</strong> company simply has <strong>in</strong>tuitu personae character of <strong>the</strong> transmission parts of<br />

<strong>in</strong>terest to people outside <strong>the</strong> company simply is permitted only with <strong>the</strong> consent of all<br />

shareholders (Art. 1901 par. 1 Civil Code).<br />

Accord<strong>in</strong>g to art.1901 par. 4 Civil Code, transfer <strong>in</strong>ter vivos free parts of <strong>in</strong>terest is<br />

treated as a transfer for consideration. In terms of form, free transfer is under <strong>the</strong> jurisdiction<br />

of <strong>the</strong> donation.<br />

Parties of <strong>in</strong>terest may also transmit by <strong>in</strong>heritance (if <strong>the</strong> contract specifies o<strong>the</strong>rwise).<br />

Note that any associate can redeem, substitut<strong>in</strong>g <strong>in</strong> acquir<strong>in</strong>g rights, parties of <strong>in</strong>terest<br />

acquired for consideration by a third party without <strong>the</strong> consent of all shareholders, with<strong>in</strong> 60<br />

days from <strong>the</strong> date he knew or should have known assignment (art. 1901 par. 2 Civil Code).<br />

If <strong>the</strong> parties of <strong>in</strong>terest assignment is required by law, <strong>the</strong> value is set by an expert<br />

approved by <strong>the</strong> parties assignment (or, fail<strong>in</strong>g agreement, <strong>the</strong> justice court).<br />

4. MANAGING SOCIAL HERITAGE<br />

Company management consists <strong>in</strong> perform<strong>in</strong>g <strong>the</strong> acts necessary for <strong>the</strong> purpose of<br />

society.<br />

To function, civil society needs its heritage <strong>and</strong> its own organization for adm<strong>in</strong>ister<strong>in</strong>g<br />

<strong>the</strong> activities <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> memor<strong>and</strong>um.<br />

Heritage Society members consists of contributions (to <strong>the</strong> company dur<strong>in</strong>g formation)<br />

<strong>and</strong> of <strong>the</strong> rights <strong>and</strong> obligations (after establishment) of <strong>the</strong> newly formed company. In this<br />

way, <strong>the</strong> company holds its own assets, dist<strong>in</strong>ct from that of each pair.<br />

Even if <strong>the</strong> company simply has no legal personality (<strong>and</strong> <strong>the</strong>refore is not subject to<br />

law), it can achieve <strong>the</strong> purposes for which it was established only if it has a heritage.<br />

As legal, simple bus<strong>in</strong>ess assets has <strong>the</strong> same legal "<strong>and</strong> not division <strong>the</strong> succession".<br />

The aim of <strong>the</strong> social heritage should be permitted. If society was formed for <strong>the</strong> simple<br />

is illegal (eg production of weapons), <strong>the</strong> contract will be sanctioned by absolute nullity.<br />

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University of Bucharest<br />

Company management issues <strong>in</strong>clude aspects of appo<strong>in</strong>tment of directors, limits <strong>and</strong><br />

revocation, responsible managers, legal representation etc.<br />

Accord<strong>in</strong>g to art. 1913 par.1 Civil Code, <strong>the</strong> appo<strong>in</strong>tment, <strong>the</strong> organization of <strong>the</strong>ir term<br />

limits <strong>and</strong> any o<strong>the</strong>r aspect of <strong>the</strong> management company is established by contract or by<br />

separate acts.<br />

Managers can be associated or unassociated, natural or legal person, Romanian or<br />

foreign.<br />

Simple society is adm<strong>in</strong>istered usually associates who have a m<strong>and</strong>ate to manage each<br />

"one ano<strong>the</strong>r" <strong>in</strong> <strong>the</strong> <strong>in</strong>terest of society. Thus, "The operation made by ei<strong>the</strong>r of <strong>the</strong>m is true<br />

for <strong>the</strong> o<strong>the</strong>rs, even without prior consent to be taken" (art. 1913 par. 3 Civil Code).<br />

With all <strong>the</strong> above, any of its managers, partners may object <strong>in</strong> writ<strong>in</strong>g, "operation"<br />

before it to be completed. But <strong>the</strong> opposition does not produce effects aga<strong>in</strong>st third parties <strong>in</strong><br />

good faith (art. 1913 par. 4 <strong>and</strong> 5 of <strong>the</strong> Civil Code).<br />

In <strong>the</strong> absence of opposition members, manager do any act <strong>in</strong> <strong>the</strong> <strong>in</strong>terests of company<br />

management (art. 1914 par. 1 Civil Code).<br />

Limit<strong>in</strong>g <strong>the</strong> powers <strong>and</strong> revoke manager is usually under company contract (by default<br />

<strong>the</strong> applicable provisions of <strong>the</strong> m<strong>and</strong>ate).<br />

Accord<strong>in</strong>g to art.1914 par. 3 Civil Code, clauses that limit <strong>the</strong> powers of management<br />

conferred by law are not b<strong>in</strong>d<strong>in</strong>g on third parties <strong>in</strong> good faith.<br />

In general, <strong>the</strong> found<strong>in</strong>g <strong>and</strong> first managers appo<strong>in</strong>ted by agreement jo<strong>in</strong>tly liable for<br />

damage caused by failure of <strong>the</strong> formal requirements of <strong>the</strong> company contract or formalities<br />

necessary for formation of <strong>the</strong> company (or, where appropriate, to acquire legal personality by<br />

<strong>the</strong> - art. 1886 par.1 Civil Code).<br />

Simple society, shall be liable personally to <strong>the</strong> company for damages caused by<br />

violation of law, <strong>the</strong> m<strong>and</strong>ate or misconduct <strong>in</strong> <strong>the</strong> adm<strong>in</strong>istration (art. 1915 par. 1 Civil<br />

Code).<br />

In case of plurality of managers who have worked toge<strong>the</strong>r, <strong>the</strong> liability is jo<strong>in</strong>t <strong>and</strong><br />

several. However, <strong>the</strong> relations between <strong>the</strong>m, <strong>the</strong> court may determ<strong>in</strong>e <strong>the</strong> proportionate<br />

liability of each fault to commit tort (art. 1915 par. 2 Civil Code).<br />

When <strong>the</strong>re are more managers, without <strong>the</strong> authorization powers to determ<strong>in</strong>e each or<br />

be forced to work toge<strong>the</strong>r, each one may receive <strong>the</strong> benefit of society, <strong>in</strong> good faith.<br />

When it was stipulated that managers decide unanimously or by majority, if necessary,<br />

<strong>the</strong>y can not perform acts of adm<strong>in</strong>istration than with, except <strong>in</strong> cases of force majeure, <strong>the</strong><br />

absence of a decision could cause serious damage to <strong>the</strong> company (art. 1917 Civil Code).<br />

Note that, acts of company management <strong>and</strong> disposition of its assets are prohibited<br />

associates who are not manager, fail<strong>in</strong>g to cover damages that might result.<br />

Conversely, any pair is entitled to <strong>in</strong>spect documents, records <strong>and</strong> f<strong>in</strong>ancial statements<br />

of <strong>the</strong> company operations to ascerta<strong>in</strong> this, "not hamper operations affect society <strong>and</strong> o<strong>the</strong>r<br />

associated rights" (art. 1918 par. 2 Civil Code).<br />

Annually, managers compile a report on <strong>the</strong> progress of society, which will be<br />

communicated to shareholders.<br />

Debate on <strong>the</strong> report when requested by all <strong>the</strong> partners, managers are obliged to<br />

convene reunion shareholders at <strong>the</strong> registered office (art. 1918 par. 3 Civil Code).<br />

Legal representation by <strong>the</strong> company is authorized managers (or fail<strong>in</strong>g appo<strong>in</strong>tment by<br />

any of <strong>the</strong> partners - art. 1919 par. 1 Civil Code).<br />

As <strong>the</strong> company simply has no legal personality <strong>and</strong> <strong>the</strong>refore not<br />

is a matter of law separately, it can not go directly <strong>and</strong> <strong>in</strong>dependent legal relations with third<br />

parties.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Thus, <strong>the</strong> associated obligations of third parties (even if it was stipulated that contracted<br />

by society) shall be responsible for contract<strong>in</strong>g members only.<br />

In carry<strong>in</strong>g out its obligations to creditors society, each member responds with its own<br />

assets proportional to its contribution to social property, only if <strong>the</strong> creditor could not be<br />

socially well off <strong>the</strong> common property of <strong>the</strong> shareholders (art. 1920 par. 1 Civil Code).<br />

Personal creditor of a partner who could not satisfy from its own assets, will be<br />

required, as appropriate, to return or to separate <strong>and</strong> to attribute his debtor to be paid by its<br />

shareholders of common goods "(art . 1.920 par. 2 Civil Code).<br />

Accord<strong>in</strong>g to art.1921 par. 1 Civil Code, any person "claim<strong>in</strong>g to be associated or o<strong>the</strong>rs<br />

deliberately created a conv<strong>in</strong>c<strong>in</strong>g appearance this (apparently associated) is responsible to<br />

third parties <strong>in</strong> good faith just as an associate."<br />

Note that, <strong>in</strong> <strong>the</strong> above case, <strong>the</strong> company will not respond to such third party misled<br />

"unless it has given sufficient reasons for regard<strong>in</strong>g <strong>the</strong> alleged associated with or as if,<br />

know<strong>in</strong>g <strong>the</strong> alleged maneuvers associated not take reasonable steps to prevent <strong>the</strong> <strong>in</strong>duction<br />

of third party <strong>in</strong> error "(art. 1921 par. 2 Civil Code).<br />

Associations occult (secret) respond to third parties <strong>in</strong> good faith <strong>and</strong> o<strong>the</strong>r associates<br />

(art. 1922 Civil Code).<br />

Accord<strong>in</strong>g to art. 1923 par. 1 Civil Code, <strong>the</strong> company can not issue f<strong>in</strong>ancial<br />

<strong>in</strong>struments, <strong>in</strong> both absolute nullity of acts signed for this purpose, <strong>and</strong> f<strong>in</strong>ancial <strong>in</strong>struments<br />

issued (unless <strong>the</strong> law provides o<strong>the</strong>rwise).<br />

Associations, managers or unmanagers, "jo<strong>in</strong>tly liable <strong>in</strong> <strong>the</strong> alternative, <strong>in</strong> <strong>the</strong><br />

company, for any damage would cause <strong>in</strong>jured third parties <strong>in</strong> good faith" by issu<strong>in</strong>g f<strong>in</strong>ancial<br />

<strong>in</strong>struments prohibited by law (art. 1923 par. 2 Civil Code).<br />

In relations with third parties, managers of <strong>the</strong> company are obliged to <strong>in</strong>form <strong>the</strong>m<br />

about <strong>the</strong>ir powers envisaged before <strong>the</strong> end of act (art. 1924 Civil Code).<br />

5. LOSS OF ASSOCIATED<br />

Associated loss of <strong>the</strong>ir causes can be subjective or objective depend<strong>in</strong>g upon <strong>the</strong> person<br />

or legal situation of <strong>the</strong> company.<br />

The general causes loss of associated causes are: assignment of parties <strong>in</strong> society, <strong>the</strong>ir<br />

enforcement, death, term<strong>in</strong>ation of legal personality, bankruptcy, plac<strong>in</strong>g under legal ban,<br />

withdrawal <strong>and</strong> social exclusion (art. 1925 Civil Code).<br />

In pr<strong>in</strong>ciple, one partner may withdraw voluntarily from <strong>the</strong> company, under different<br />

conditions, as it was done on fixed or not.<br />

Accord<strong>in</strong>g to art. 1926 Civil Code, a company with permanent partner may withdraw<br />

from <strong>the</strong> company notify<strong>in</strong>g <strong>the</strong> company with reasonable notice.<br />

Withdrawal from society for an <strong>in</strong>def<strong>in</strong>ite period is to fulfill two conditions: <strong>the</strong> partner<br />

is <strong>in</strong> good faith <strong>and</strong> does not produce withdrawal imm<strong>in</strong>ent damage society.<br />

Similarly, <strong>and</strong> associate a company with a fixed object or can not be achieved only <strong>in</strong> a<br />

certa<strong>in</strong> time to withdraw, but only for good reasons <strong>and</strong> <strong>in</strong> agreement with most o<strong>the</strong>r<br />

associates (art. 1927 par. 1 Civil Code).<br />

If, that majority is not met, <strong>the</strong> partner may appeal, which, act<strong>in</strong>g upon withdrawal, will<br />

appreciate <strong>the</strong> legitimacy <strong>and</strong> validity of <strong>the</strong> reason, whe<strong>the</strong>r withdrawal <strong>in</strong> relation to <strong>the</strong><br />

circumstances <strong>and</strong> good faith of <strong>the</strong> parties (art. 1927 par. 2 Civil Code).<br />

At <strong>the</strong> request of a shareholder, <strong>the</strong> court, for good reasons, may decide to exclude from<br />

any of <strong>the</strong> associated company (art. 1928 Civil Code).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

The loss of his (o<strong>the</strong>r than by assignment or enforcement of its parts <strong>in</strong> society), <strong>the</strong><br />

partner is entitled to <strong>the</strong> value of its parts from <strong>the</strong> date of term<strong>in</strong>ation of association, <strong>and</strong><br />

o<strong>the</strong>r associates are held to pay immediately <strong>the</strong> set, with legal <strong>in</strong>terest <strong>the</strong> date of term<strong>in</strong>ation<br />

of associated (art. 1929 par. 1 Civil Code).<br />

In conclusion, we consider that <strong>the</strong> <strong>in</strong>tervention provisions of <strong>the</strong> New Civil Code of <strong>the</strong><br />

old civil contract agreement gave rise to a simple modern society but will cause many<br />

disputes <strong>in</strong> <strong>the</strong> <strong>the</strong>oretical <strong>and</strong> practical.<br />

REFERENCES<br />

1. D. Alex<strong>and</strong>resco, Theoretical <strong>and</strong> practical explication of Romanian civil law,<br />

Typography "medical card", Bucharest, 1926<br />

2. O. Capat<strong>in</strong>a, Companies, Lum<strong>in</strong>a Lex Publish<strong>in</strong>g House, Bucharest, 1991<br />

3. D. Clocotici, Gheorghiu, Delimitation of acts of civil legal papers from a commercial<br />

character, <strong>in</strong> <strong>the</strong> DRC no. 9/1998<br />

4. Fr. Deak, Civil law treaty. Special contracts, Actami Publish<strong>in</strong>g, Bucharest, 1999<br />

5. I.L. Georgescu, The Romanian Commercial Law, Vol II, Companies, Socec Publish<strong>in</strong>g,<br />

1948<br />

6. Ph. Malaurie, L. Aynès, P.Y. Gautier, Cours of droit civil. Les contrats spéciaux. Civils<br />

et commerciaux Publish<strong>in</strong>g Cujas, Paris, 2001<br />

7. Fl. Motiu, Special contracts, Legal Publish<strong>in</strong>g House, Bucharest, 2011<br />

8. I Mustata, M.K. Guiu, If common property of spouses may be <strong>the</strong> company capital, <strong>the</strong><br />

law no. 8/1992<br />

9. Gh. Piperea, Commercial Law. The company, House CH Bech Publish<strong>in</strong>g, Bucharest,<br />

2012<br />

10. D.A. Popescu, Contract company, Lum<strong>in</strong>a Lex Publish<strong>in</strong>g, Bucharest, 1996<br />

11. Safta E. Roman, Civil contracts. End. Run., Polirom Publish<strong>in</strong>g, Iasi, 1999<br />

12. R. Sanilevici, Civil. Contracts, University "Al.I. Cuza ", Iasi, 1982<br />

13. L. Stănciulescu, Civil. Contracts <strong>and</strong> succession, Hamangiu House Publish<strong>in</strong>g,<br />

Bucharest, 2009<br />

14. C. Toader, Civil. Special contracts, All Beck Publish<strong>in</strong>g House, Bucharest, 2005<br />

15. I Turcu, New civil code. Law no. 287/2009. Book V. obligations Art. 1164 to 1649.<br />

Comments <strong>and</strong> explanations, CH Beck Publish<strong>in</strong>g House, Bucharest, 2011<br />

16. I Z<strong>in</strong>veliu, Civil contracts, <strong>in</strong>struments meet<strong>in</strong>g <strong>the</strong> <strong>in</strong>terests of citizens, Dacia<br />

Publish<strong>in</strong>g House, Cluj Napoca, 1978<br />

17. Collectively, The new civil code. Comments, doctr<strong>in</strong>e <strong>and</strong> jurisprudence,<br />

Hamangiu Publish<strong>in</strong>g, Bucharest, 2012<br />

18. Collectively, The new civil code. Comment on articles, CH Beck Publish<strong>in</strong>g House,<br />

Bucharest, 2012<br />

19. The new Civil Code, Law no. 287/2009 <strong>and</strong> Law no. 71/2011 application.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE ROLE OF ENVIRONMENTAL ACCOUNTING IN ENVIRONMENTAL<br />

REPORTING: CASE OF THE REPUBLIC OF SERBIA<br />

Danka Stefanovic<br />

S<strong>in</strong>gidunum University<br />

Marko Milojevic<br />

S<strong>in</strong>gidunum University<br />

Vladimir Dzamic<br />

S<strong>in</strong>gidunum University<br />

ABSTRACT<br />

Environmental protection is one of <strong>the</strong> most important issues <strong>in</strong> globalized economy.<br />

The process of globalization especially actualized <strong>the</strong> issue of environmental protection.<br />

Hence, today’s economy emphasizes <strong>the</strong> special fields of economic science, such as<br />

environmental account<strong>in</strong>g.<br />

The significance of environmental issue resulted changes <strong>in</strong> account<strong>in</strong>g <strong>and</strong> creat<strong>in</strong>g a<br />

new concept – environmental account<strong>in</strong>g. One of <strong>the</strong> problems environmental account<strong>in</strong>g<br />

deals with is f<strong>in</strong>ancial <strong>and</strong> environmental report<strong>in</strong>g. Transparent <strong>and</strong> relevant report<strong>in</strong>g<br />

system is especially important to <strong>the</strong> users of f<strong>in</strong>ancial <strong>in</strong>formation, which can be found <strong>in</strong><br />

f<strong>in</strong>ancial statements. Therefore, it is necessary to establish report<strong>in</strong>g system that will be<br />

design to disclose review of environmental <strong>in</strong>formation <strong>and</strong> to ensure that all bus<strong>in</strong>ess<br />

processes are fairly documented.<br />

This paper aims to present <strong>the</strong> key environmental account<strong>in</strong>g elements <strong>and</strong> problems it<br />

has to deal with. In this paper, we provide empirical evidence on <strong>the</strong> environmental report<strong>in</strong>g<br />

practice <strong>in</strong> <strong>the</strong> Republic of Serbia. We analyzed <strong>the</strong> f<strong>in</strong>ancial, environmental <strong>and</strong> auditors’<br />

reports of <strong>the</strong> biggest polluters. The results <strong>in</strong>dicate that <strong>the</strong> number of companies follow<strong>in</strong>g<br />

<strong>the</strong> environmental approach, realiz<strong>in</strong>g bus<strong>in</strong>ess activities that consider environmental<br />

protection <strong>and</strong> mak<strong>in</strong>g an environmental report additionally cont<strong>in</strong>ues to <strong>in</strong>crease. Hence,<br />

because of <strong>the</strong> lack of environmental st<strong>and</strong>ard <strong>and</strong> obligation to make provisions for<br />

environmental protection, <strong>the</strong> biggest polluters abuse <strong>and</strong> do not disclose <strong>the</strong>ir environmental<br />

<strong>in</strong>formation. In conclusion, we are provid<strong>in</strong>g some thoughts how to improve environmental<br />

report<strong>in</strong>g system.<br />

Key words: environmental account<strong>in</strong>g, f<strong>in</strong>ancial report<strong>in</strong>g, environmental report<strong>in</strong>g,<br />

provisions, f<strong>in</strong>ancial statements<br />

1. INTRODUCTION<br />

The environmental protection issue, recovery of damages <strong>and</strong> prevention of new<br />

ecological disasters are some of <strong>the</strong> worldwide most represented topics <strong>in</strong> <strong>the</strong> last few<br />

decades. Besides <strong>the</strong> consequences of <strong>the</strong> world economic crisis, which occupies <strong>the</strong><br />

population, environmental protection have become one of <strong>the</strong> major social, political <strong>and</strong><br />

economic topics.<br />

Nowadays all of us can witness <strong>the</strong> climate changes that happen every day. The<br />

ecological disasters affect not only <strong>the</strong> environment but also national <strong>and</strong> global economies.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Over recent years, <strong>the</strong> necessity of environmental <strong>in</strong>formation disclosure <strong>in</strong> f<strong>in</strong>ancial <strong>and</strong><br />

environmental reports has become a significant factor <strong>in</strong> bus<strong>in</strong>ess decision-mak<strong>in</strong>g.<br />

Environmental account<strong>in</strong>g system shall collect <strong>and</strong> measure all environmental costs <strong>and</strong><br />

benefits, <strong>and</strong> disclose any quantitative or qualitative <strong>in</strong>formation as well.<br />

Company’s flexibility to energy efficiency technological <strong>in</strong>novations, pollution<br />

reduc<strong>in</strong>g <strong>and</strong> environmental protection make it more reliable to stakeholders, i.e. company’s<br />

shareholders, management, employees, government <strong>and</strong> society <strong>in</strong> general. Plann<strong>in</strong>g,<br />

controll<strong>in</strong>g, post<strong>in</strong>g <strong>and</strong> f<strong>in</strong>ancial report<strong>in</strong>g processes need to be cont<strong>in</strong>uously improved, <strong>in</strong><br />

order to satisfy stakeholders’ requirements regard<strong>in</strong>g <strong>in</strong>formation relevance. Stakeholders<br />

shall make <strong>the</strong> best estimation based on <strong>in</strong>formation disclosed <strong>in</strong> f<strong>in</strong>ancial <strong>and</strong> o<strong>the</strong>r<br />

statements, like environmental reports. Therefore, it is especially important to ensure<br />

disclosure of highly credible <strong>in</strong>formation.<br />

In this paper, we will summarize key environmental account<strong>in</strong>g terms <strong>and</strong> concepts.<br />

We will provide legislation <strong>and</strong> account<strong>in</strong>g st<strong>and</strong>ard reviews as well. In <strong>the</strong> second part of <strong>the</strong><br />

paper, we are go<strong>in</strong>g to present <strong>the</strong> results of our research that primarily deals with <strong>the</strong><br />

environmental <strong>in</strong>formation presented <strong>in</strong> f<strong>in</strong>ancial statements <strong>and</strong> environmental reports, <strong>and</strong><br />

auditor’s reports as well. The selected analyzed companies belong to <strong>the</strong> group of <strong>the</strong> biggest<br />

polluters <strong>in</strong> <strong>the</strong> Republic of Serbia. The conducted study aimed to exam<strong>in</strong>e <strong>the</strong> f<strong>in</strong>ancial<br />

report<strong>in</strong>g practice <strong>in</strong> <strong>the</strong> Republic of Serbia, with special regard to disclosures of<br />

environmental <strong>in</strong>formation <strong>and</strong> reports. It will be emphasized <strong>the</strong> significance of laws,<br />

st<strong>and</strong>ards <strong>and</strong> account<strong>in</strong>g treatment rules <strong>in</strong> creat<strong>in</strong>g <strong>and</strong> improv<strong>in</strong>g <strong>the</strong> good environmental<br />

account<strong>in</strong>g practice. The government, legislatures <strong>and</strong> account<strong>in</strong>g professionals will have to<br />

play a major role <strong>in</strong> environmental report<strong>in</strong>g system develop<strong>in</strong>g <strong>and</strong> <strong>in</strong> <strong>the</strong> Republic of Serbia<br />

<strong>in</strong> <strong>the</strong> near future.<br />

2. ENVIRONMENTAL ACCOUNTING<br />

Environmental account<strong>in</strong>g is relatively new concept established few decades ago as an<br />

answer on <strong>in</strong>creased social awareness of need to protect <strong>the</strong> environment <strong>and</strong> <strong>the</strong> pollution<br />

consequences. United Nations Conference on Susta<strong>in</strong>able Development <strong>in</strong> 1992, hosted <strong>in</strong><br />

Rio de Janeiro, made a big contribution <strong>in</strong> develop<strong>in</strong>g <strong>the</strong> environmental account<strong>in</strong>g. Three<br />

years later United States Environmental Protection Agency (EPA) published An Introduction<br />

to Environmental Account<strong>in</strong>g as a Bus<strong>in</strong>ess Management Tool: Key Concepts <strong>and</strong> Terms,<br />

which is one of <strong>the</strong> first publications consider<strong>in</strong>g susta<strong>in</strong>able development <strong>and</strong> environmental<br />

account<strong>in</strong>g.<br />

Environmental account<strong>in</strong>g deals with environmental protection assets <strong>and</strong> its sources,<br />

expenditures <strong>and</strong> revenues, as well as <strong>the</strong>ir <strong>in</strong>fluence on companies <strong>and</strong> government bus<strong>in</strong>ess<br />

activities. It represents <strong>the</strong> unique jo<strong>in</strong>t of f<strong>in</strong>ancial <strong>and</strong> managerial account<strong>in</strong>g toge<strong>the</strong>r with<br />

<strong>the</strong> active function of government as an important factor (figure 1).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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Figure 1: Environmental account<strong>in</strong>g elements<br />

Pollution <strong>and</strong> susta<strong>in</strong>able development are key issues <strong>in</strong> environmental account<strong>in</strong>g<br />

[Fortes, 2002]. Accord<strong>in</strong>g to Japan's M<strong>in</strong>istry of Environment (2002) it consists of<br />

environmental resource account<strong>in</strong>g, which attempts, as best as possible, to consistently <strong>and</strong><br />

comprehensively record <strong>in</strong>formation on environmental pollution <strong>and</strong> natural resources us<strong>in</strong>g<br />

an account<strong>in</strong>g framework. One of <strong>the</strong> environmental account<strong>in</strong>g goals is mak<strong>in</strong>g procedures<br />

for costs ga<strong>the</strong>r<strong>in</strong>g <strong>and</strong> classification <strong>in</strong> order to estimate <strong>the</strong> effectiveness <strong>and</strong> <strong>in</strong>vestment<br />

profitability. With <strong>the</strong> <strong>in</strong>tention to satisfy <strong>the</strong> requirements of <strong>in</strong>ternal users of account<strong>in</strong>g<br />

<strong>in</strong>formation, <strong>in</strong>formation provided by managerial account<strong>in</strong>g is required. It presents a basis<br />

for bus<strong>in</strong>ess plann<strong>in</strong>g <strong>and</strong> decision-mak<strong>in</strong>g. Thus, companies use different account<strong>in</strong>g cost<strong>in</strong>g<br />

models. Never<strong>the</strong>less, <strong>the</strong> common used model is Activity-based-cost<strong>in</strong>g (ABC).<br />

Management of <strong>the</strong> companies has not easy task to manage <strong>in</strong>vestments effectively<br />

<strong>and</strong> to show its capability <strong>in</strong> deal<strong>in</strong>g with environmental protection issues <strong>and</strong> cost<br />

controll<strong>in</strong>g, as well as to be familiar with develop<strong>in</strong>g contemporary environmental policies. A<br />

successful environmental management system should have a method of account<strong>in</strong>g for <strong>the</strong> full<br />

environmental costs, <strong>and</strong> <strong>the</strong>se should be <strong>in</strong>tegrated <strong>in</strong>to capital budget<strong>in</strong>g, cost allocation <strong>and</strong><br />

o<strong>the</strong>r decisions [Fortes, 2002].<br />

The role of environmental account<strong>in</strong>g is not only external, but also <strong>in</strong>ternal report<strong>in</strong>g.<br />

Given that <strong>in</strong>ternal users of account<strong>in</strong>g <strong>in</strong>formation are particularly <strong>in</strong>terested <strong>in</strong> expenses<br />

amount <strong>and</strong> structure, environmental report<strong>in</strong>g system shall provide <strong>the</strong>se <strong>in</strong>formation<br />

pr<strong>in</strong>cipally. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, external account<strong>in</strong>g <strong>in</strong>formation users request a full range of<br />

<strong>in</strong>formation, such as <strong>in</strong>formation disclosure of green <strong>in</strong>vestment amount, expected <strong>and</strong><br />

realized profits, good bus<strong>in</strong>ess practice, certificates that company <strong>and</strong> its employees own,<br />

social responsibility of <strong>the</strong> company, <strong>in</strong>vestments that are planned <strong>in</strong> <strong>the</strong> future, etc.<br />

As Li, Richardson <strong>and</strong> Thornton (1997) suggest, if a significant decl<strong>in</strong>e <strong>in</strong> stakeholder<br />

tolerance of pollution occurs, <strong>the</strong> expected proprietary costs of disclos<strong>in</strong>g <strong>in</strong>crease <strong>and</strong><br />

companies become less likely to disclose. Lack of m<strong>and</strong>atory disclosure claims leaves<br />

managers with discretion to decide what <strong>in</strong>formation to disclose, <strong>in</strong> accordance with <strong>the</strong>ir<br />

bus<strong>in</strong>ess strategy. Even though environmental account<strong>in</strong>g <strong>and</strong> environmental audit<strong>in</strong>g have an<br />

<strong>in</strong>creas<strong>in</strong>g attention <strong>in</strong> several last years, <strong>the</strong>re is still not much that have to be disclosed.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3. LEGISLATION REVIEW OF ENVIRONMENTAL PROTECTION ISSUE<br />

IN THE REPUBLIC OF SERBIA<br />

The government’s role <strong>in</strong> promot<strong>in</strong>g <strong>and</strong> regulat<strong>in</strong>g <strong>the</strong> issue of environmental<br />

protection <strong>and</strong> susta<strong>in</strong>able development is very important. Similar to European Union member<br />

states, <strong>the</strong> Parliament of <strong>the</strong> Republic of Serbia has passed <strong>in</strong> recent years several laws, which<br />

regulate environmental issues. The Law on Environmental Protection ("Official Gazette of <strong>the</strong><br />

Republic of Serbia", No. 135/04 <strong>and</strong> 36/09) directly regulates this highly important subject.<br />

This law comprises measures, conditions <strong>and</strong> <strong>in</strong>struments for regulation <strong>the</strong> <strong>in</strong>tegral system of<br />

environmental protection. The key pr<strong>in</strong>ciples of this law are polluter pays <strong>and</strong> user pays.<br />

Polluters shall pay charges for environmental pollution. The persons who utilize natural<br />

values also shall pay cost for <strong>the</strong>ir utilization. Regard<strong>in</strong>g environmental issue, <strong>the</strong>re is also<br />

Law on environmental impact assessment, Law on strategic environmental impact<br />

assessment, Law on Air Protection, Energy Law, etc.<br />

Particular regulations <strong>and</strong> statutes set down taxation, custom <strong>and</strong> o<strong>the</strong>r facilities for<br />

companies that use renewable energy sources (sunlight, w<strong>in</strong>d, biogas, geo<strong>the</strong>rmal heat, water<br />

energy, etc.) or equipment that contributes greatly to <strong>the</strong> protection of environment. Specific<br />

regulations prescribe <strong>the</strong> possibility of charge for environmental pollution reduction or even<br />

charges write off entirely. Those regulations set down charges for pollution that companies<br />

must pay. The charges amount, as well as penalties amount, is lower than <strong>the</strong> prescribed<br />

charges <strong>and</strong> penalties <strong>in</strong> <strong>the</strong> EU member states. Consequently, <strong>the</strong>re is a gap for sett<strong>in</strong>g more<br />

serious penalty policy for all environmental polluters.<br />

3.1 THE KYOTO PROTOCOL<br />

The Kyoto Protocol is an <strong><strong>in</strong>ternational</strong> agreement adopted <strong>in</strong> 1997 <strong>in</strong> Kyoto, Japan,<br />

l<strong>in</strong>ked to <strong>the</strong> United Nations Framework Convention on Climate Change. The goal of this<br />

protocol is achiev<strong>in</strong>g <strong>the</strong> reduction <strong>and</strong> stabilization of greenhouse gases (GHG gases, i.e.<br />

carbon dioxide, methane, nitrous oxide, sulphur hexafluoride) concentrations <strong>in</strong> <strong>the</strong><br />

atmosphere. Accord<strong>in</strong>g to <strong>the</strong> Kyoto Protocol, which established pr<strong>in</strong>cipal concepts <strong>and</strong><br />

mechanisms for GHG emissions reduction, countries that ratified it committed to accomplish<br />

pollution reduction requirements <strong>in</strong> <strong>the</strong> period of 2005-2012. Industrialized countries<br />

committed <strong>the</strong>mselves to a reduction of GHG emissions by 5% at least, on average, regard<strong>in</strong>g<br />

<strong>the</strong> base year of 1990.<br />

The Republic of Serbia has ratified <strong>the</strong> protocol <strong>in</strong> 2007, show<strong>in</strong>g its will<strong>in</strong>gness to<br />

participate <strong>in</strong> pollution prevention <strong>and</strong> reduction. Even though <strong>the</strong> Republic of Serbia has no<br />

obligation to ratify this agreement, s<strong>in</strong>ce it belongs to low-<strong>in</strong>come group of countries,<br />

government of Serbia decided to give a contribution to pollution reduction realization. This<br />

decision has been important <strong>the</strong>n for <strong>the</strong> Republic of Serbia, as potential EU c<strong>and</strong>idate, to<br />

receive EU c<strong>and</strong>idate status <strong>in</strong> <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of this year.<br />

Unfortunately, <strong>the</strong> Kyoto Protocol has failed to fully resolve <strong>the</strong> issue of greenhouse gases<br />

emissions. Multilateral <strong><strong>in</strong>ternational</strong> dialogue on this issue has cont<strong>in</strong>ued, first <strong>in</strong> Copenhagen<br />

<strong>and</strong> Durban, with no b<strong>in</strong>d<strong>in</strong>g decisions. Never<strong>the</strong>less, <strong>the</strong> dialogue cont<strong>in</strong>ues <strong>in</strong> Qatar <strong>in</strong> 2012<br />

<strong>in</strong> anticipation of legally b<strong>in</strong>d<strong>in</strong>g decisions for all subjects <strong>in</strong> <strong>the</strong> <strong><strong>in</strong>ternational</strong> community.<br />

3.2 ENVIRONMENTAL PROTECTION STANDARDS APPLICATION IN<br />

THE REPUBLIC OF SERBIA<br />

International Organization for St<strong>and</strong>ardization (ISO), as <strong>the</strong> world’s largest developer<br />

<strong>and</strong> publisher of <strong><strong>in</strong>ternational</strong> st<strong>and</strong>ards, has developed <strong>the</strong> ISO 14000 family, which<br />

566


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

addresses a range of environmental management aspects. Local environmental protection<br />

st<strong>and</strong>ards set <strong>in</strong> <strong>the</strong> Republic of Serbia are <strong>in</strong> accordance with <strong><strong>in</strong>ternational</strong> st<strong>and</strong>ards.<br />

Management of <strong>the</strong> companies must meet requirements of <strong>the</strong> ISO 14001 – Environmental<br />

management systems. The ISO 14001 has been translated <strong>in</strong>to Serbian language <strong>and</strong> accepted<br />

by <strong>the</strong> local st<strong>and</strong>ard sett<strong>in</strong>g organization.<br />

Analyz<strong>in</strong>g <strong>the</strong> disclosures of <strong>in</strong>formation presented <strong>in</strong> f<strong>in</strong>ancial <strong>and</strong> environmental<br />

reports, we determ<strong>in</strong>ed that more than 50% of analyzed companies <strong>in</strong> <strong>the</strong> Republic of Serbia<br />

did disclose environmental report. This <strong>in</strong>formation shall be considered as particularly<br />

optimistic <strong>in</strong>dicator, especially because <strong>the</strong>re is no legal obligation to provide such statement<br />

<strong>and</strong> present any environmental <strong>in</strong>formation.<br />

4. ACCOUNTING STANDARDS AND OTHER PROFESSIONAL<br />

REGULATIONS REVIEW<br />

Account<strong>in</strong>g system <strong>in</strong> <strong>the</strong> Republic of Serbia is based on International F<strong>in</strong>ancial<br />

Report<strong>in</strong>g St<strong>and</strong>ards (IFRS) <strong>and</strong> International Account<strong>in</strong>g St<strong>and</strong>ards (IAS) adopted by <strong>the</strong><br />

International Account<strong>in</strong>g St<strong>and</strong>ards Board (IASB). Serbian account<strong>in</strong>g practice is also based<br />

on <strong>the</strong> Law on Account<strong>in</strong>g <strong>and</strong> Audit<strong>in</strong>g ("Official Gazette of <strong>the</strong> Republic of Serbia", No.<br />

46/2006 i 111/2009) <strong>and</strong> o<strong>the</strong>r regulations. In <strong>the</strong> Law on Account<strong>in</strong>g <strong>and</strong> Audit<strong>in</strong>g is not<br />

mentioned any environmental protection or account<strong>in</strong>g matter, nei<strong>the</strong>r directly nor <strong>in</strong>directly.<br />

4.1 IAS APPLIANCE<br />

The environmental protection issue is not regulated directly by any IAS. In IAS<br />

environmental account<strong>in</strong>g is not stated directly as well. Hence, st<strong>and</strong>ards do not set any<br />

specific requirements consider<strong>in</strong>g disclosure of environmental protection <strong>in</strong>formation <strong>and</strong><br />

statements.<br />

IAS 37 – Provisions, Cont<strong>in</strong>gent Liabilities <strong>and</strong> Cont<strong>in</strong>gent Assets is <strong>the</strong> only IAS that<br />

mentions environmental protection issue. However, this st<strong>and</strong>ard does not deal directly with<br />

environmental issues, it just cites environmental examples <strong>in</strong> which situation is possible <strong>and</strong><br />

allowed to make provisions.<br />

Never<strong>the</strong>less, <strong>in</strong>directly, it can be said that IAS 16 – Property, Plant <strong>and</strong> Equipment<br />

deals somewhat with environmental assets. This st<strong>and</strong>ard prescribes <strong>the</strong> account<strong>in</strong>g treatment<br />

for property, plant <strong>and</strong> equipment, among which <strong>the</strong>re are also plants that use or produce<br />

renewable energy, special green equipment <strong>and</strong> similar. There is no special account<strong>in</strong>g<br />

treatment provided for such environmental assets. Recognition <strong>and</strong> measurement criteria<br />

prescribed <strong>in</strong> this st<strong>and</strong>ard shall be applied also on renewable energy assets <strong>and</strong> equipment<br />

that need to be <strong>in</strong>stalled <strong>in</strong> order to protect air, water <strong>and</strong> l<strong>and</strong>.<br />

The problem of obvious lack of environmental account<strong>in</strong>g st<strong>and</strong>ard existence can be<br />

solved by exp<strong>and</strong><strong>in</strong>g <strong>the</strong> exist<strong>in</strong>g st<strong>and</strong>ards. With <strong>the</strong> aim of meet<strong>in</strong>g <strong>the</strong> requirements of<br />

f<strong>in</strong>ancial <strong>and</strong> environmental reports users, it is necessary, or at least desirably, to set down <strong>the</strong><br />

essential <strong>in</strong>formation that should be disclosed <strong>in</strong> companies environmental <strong>and</strong> f<strong>in</strong>ancial<br />

statements. For example, US Securities <strong>and</strong> Exchange Commission (SEC) has prescribed<br />

some requirements regard<strong>in</strong>g environmental disclosure. The SEC m<strong>and</strong>ates that corporations<br />

file a report if pollution expenditures have a material effect on <strong>the</strong>ir earn<strong>in</strong>gs (Hutchison,<br />

2000).<br />

Bear<strong>in</strong>g <strong>in</strong> m<strong>in</strong>d <strong>the</strong> significance of this issue <strong>in</strong> Europe <strong>and</strong> great EU <strong>in</strong>tention <strong>and</strong><br />

devotion to susta<strong>in</strong>able development <strong>and</strong> green energy production plann<strong>in</strong>g, possible<br />

suggestion may be prescription of m<strong>and</strong>atory environmental report disclosure. Some of <strong>the</strong><br />

analyzed companies already make report like aforementioned one <strong>and</strong> disclosure it, mostly on<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<strong>the</strong>ir websites. However, we need to notice that environmental reports disclose only<br />

companies that take care of environment <strong>and</strong> have not been <strong>in</strong>volved <strong>in</strong> ecological disaster<br />

sc<strong>and</strong>als.<br />

4.2 LOCAL ACCOUNTING REGULATIONS IN SERBIA<br />

Serbian chart of accounts, known as <strong>the</strong> List of Accounts for enterprises <strong>and</strong><br />

entrepreneurs, does not po<strong>in</strong>t out directly any special group of accounts specialized for<br />

post<strong>in</strong>g environmental account<strong>in</strong>g transactions. There is only one account <strong>in</strong> <strong>the</strong> group of<br />

accounts that deals with provisions, 401 – Provisions for l<strong>and</strong> restoration. Provisions for l<strong>and</strong><br />

<strong>and</strong> forest restoration, <strong>in</strong> accordance with IAS 37 requirements, shall be post on <strong>the</strong> account<br />

401.<br />

Existence of no more than one account <strong>in</strong> chart of accounts is not sufficient to record<br />

all transactions <strong>and</strong> provisions on <strong>the</strong> subject of environmental issues. Some exp<strong>and</strong>s <strong>in</strong><br />

Serbian chart of accounts can be made by add<strong>in</strong>g various new accounts for environmental<br />

account<strong>in</strong>g transaction post<strong>in</strong>g. These alterations would make post<strong>in</strong>g process more precise<br />

<strong>and</strong> ensure better, more consistent <strong>and</strong> transparent disclosure.<br />

Bylaw, which regulates <strong>the</strong> content <strong>and</strong> form of f<strong>in</strong>ancial statements, also does not<br />

prescribe special account<strong>in</strong>g treatment of green assets or <strong>in</strong>vestments <strong>in</strong> environmental<br />

protection. Mak<strong>in</strong>g some new report, which shall provide disclosure of expenditures, revenues<br />

<strong>and</strong> environmental <strong>in</strong>vestments, would make disclosure system more relevant <strong>and</strong> faithfully<br />

represented. Lehman criticized exist<strong>in</strong>g capitalism account<strong>in</strong>g, question<strong>in</strong>g whe<strong>the</strong>r <strong>the</strong><br />

account<strong>in</strong>g goal is only resource allocation disclosure, not environmental account<strong>in</strong>g (1999).<br />

Environmental <strong>in</strong>formation manag<strong>in</strong>g <strong>and</strong> report<strong>in</strong>g can make significant bus<strong>in</strong>ess advantages<br />

to <strong>the</strong> companies, which recognize that as an opportunity to differentiate itself <strong>in</strong> <strong>the</strong><br />

globalized marketplaces.<br />

4.3 ENVIRONMENTAL AUDIT<br />

In <strong>the</strong> Republic of Serbia, all companies are divided <strong>in</strong>to three categories: small-sized,<br />

medium-sized <strong>and</strong> big-sized companies, accord<strong>in</strong>g to <strong>the</strong> prescribed criteria <strong>in</strong> Law on<br />

Account<strong>in</strong>g <strong>and</strong> Audit<strong>in</strong>g. Before mentioned criteria for companies classification relate to <strong>the</strong><br />

amount of revenues, average number of employees <strong>and</strong> average value of assets. Consider<strong>in</strong>g<br />

<strong>the</strong> fact that <strong>the</strong> biggest polluters are mostly medium-sized or big-sized companies, <strong>the</strong>y have<br />

an obligation to engage an <strong>in</strong>dependent external auditor once a year. External <strong>in</strong>dependent<br />

auditor shall perform <strong>the</strong> audit of f<strong>in</strong>ancial statements of <strong>the</strong> company <strong>and</strong> he/she need to<br />

provide <strong>the</strong> auditor’s op<strong>in</strong>ion on f<strong>in</strong>ancial statements as a result of his/her work.<br />

There is no an audit<strong>in</strong>g st<strong>and</strong>ard that deals particularly with environmental audit<strong>in</strong>g.<br />

Hence, accord<strong>in</strong>g to International St<strong>and</strong>ard on Audit<strong>in</strong>g 620 – Us<strong>in</strong>g <strong>the</strong> Work of an Auditor’s<br />

Expert, <strong>the</strong> auditor may use <strong>the</strong> work of an expert, if that is necessary. This st<strong>and</strong>ard allows<br />

<strong>the</strong> engagement of an expert if auditor estimates <strong>the</strong> need for such engagement. Experts <strong>in</strong> a<br />

field of expertise o<strong>the</strong>r than account<strong>in</strong>g <strong>and</strong> audit<strong>in</strong>g are engaged often <strong>in</strong> environmental<br />

audit<strong>in</strong>g. However, <strong>the</strong> auditor shall underst<strong>and</strong> <strong>the</strong> pr<strong>in</strong>ciples used by expert, s<strong>in</strong>ce <strong>the</strong><br />

auditor is responsible for auditor’s op<strong>in</strong>ion.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

5. ANALYZE OF FINANCIAL REPORTING PRACTICE IN THE REPUBLIC<br />

OF SERBIA – ENVIRONMENTAL ACCOUNTING VIEW<br />

For <strong>the</strong> purpose of this paper, we analyzed seven companies, 6 classified as big-sized<br />

companies <strong>and</strong> 1 as medium-sized one. All companies belong to <strong>the</strong> group of <strong>the</strong> biggest<br />

polluters <strong>in</strong> Serbia. We analyzed <strong>the</strong>ir disclosures of f<strong>in</strong>ancial <strong>and</strong> o<strong>the</strong>r reports, like<br />

environmental <strong>and</strong> auditor’s reports, <strong>in</strong> <strong>the</strong> period of three years 2008-2010.<br />

In realiz<strong>in</strong>g this study, we used secondary data collection. The content of all collected data<br />

<strong>and</strong> documents had been analyzed. The content analysis had <strong>in</strong>cluded questions presented <strong>in</strong><br />

tables 1 <strong>and</strong> 3. S<strong>in</strong>ce all companies are categorized as medium or big-sized, <strong>the</strong>ir auditor’s<br />

reports had been also analyzed. Auditor’s reports were analyzed <strong>in</strong> accordance with<br />

environmental issues. We considered any qualitative or quantitative <strong>in</strong>formation presented <strong>in</strong><br />

f<strong>in</strong>ancial, auditors’, environmental or o<strong>the</strong>r disclosed report with reference to environmental<br />

protection <strong>and</strong> susta<strong>in</strong>able development. F<strong>in</strong>ancial statements are compliant with IFRS/IAS<br />

st<strong>and</strong>ards <strong>and</strong> consist of Balance sheet, Income Statement, Cash flow statement, Statement of<br />

changes <strong>in</strong> equity <strong>and</strong> Notes.<br />

Table 2 – Content analysis of f<strong>in</strong>ancial <strong>and</strong> environmental reports<br />

No. Questions<br />

1. Does <strong>the</strong> company disclose all f<strong>in</strong>ancial statements on its website?<br />

2. Does <strong>the</strong> company disclose any environmental report on its website?<br />

3.<br />

4.<br />

5.<br />

Does <strong>the</strong> website of <strong>the</strong> company have any section devoted to environmental<br />

protection issue or susta<strong>in</strong>able development?<br />

Does <strong>the</strong> company state ISO 14001 certificate compliance <strong>in</strong> any report or on its<br />

website?<br />

Does <strong>the</strong> company disclose publicly, <strong>in</strong> pr<strong>in</strong>ted or e-form, susta<strong>in</strong>able development<br />

policies <strong>and</strong> strategies, <strong>and</strong>/or environmental management system <strong>and</strong><br />

environmental protection as well?<br />

6. Did <strong>the</strong> company post provision for l<strong>and</strong> <strong>and</strong> forest restoration?<br />

7.<br />

8.<br />

Did <strong>the</strong> company disclose any cont<strong>in</strong>gent liability regard<strong>in</strong>g environmental issue <strong>in</strong><br />

its Notes?<br />

Did <strong>the</strong> company disclose any <strong>in</strong>formation regard<strong>in</strong>g <strong>in</strong>vestments <strong>in</strong> environmental<br />

protection <strong>in</strong> its Notes?<br />

9. Are disclosed environmental <strong>in</strong>formation quantitative (1) or qualitative (2)?<br />

10.<br />

Do any of <strong>the</strong> disclosed reports conta<strong>in</strong> <strong>in</strong>formation about hav<strong>in</strong>g Quality Control<br />

Management Sector, as organizational unit, <strong>in</strong>side <strong>the</strong> company?<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Table 2 – F<strong>in</strong>d<strong>in</strong>gs of <strong>the</strong> f<strong>in</strong>ancial statements, environmental reports <strong>and</strong> website content<br />

analysis<br />

C 1 C 2 C 3 C 4 C 5 C 6 C 7<br />

10 09 08 10 09 08 10 09 08 10 09 08 10 09 08 10 09 08 10 09 08<br />

Q 1 + + + + + + - - - - - - - - - + + + + - -<br />

Q 2 + + - - - + +<br />

Q 3 + + - - + + +<br />

Q 4 + + - - - +<br />

Q 5 + + - - - + +<br />

Q 6 + + + + + + + + + - - - / / / - - - - -<br />

Q 7 + + + + + + - - - + + / + - / - - - - - -<br />

Q 8 + + + + + + - - - + + / + - / - - - - - -<br />

Q 9 1,2 1,2 1,2 1,2 1,2 1,2 / / / 2 2 / 2 / / / / / / / /<br />

Q10 + - - - - + +<br />

Legend: Q – question; C – company; 10/09/08 – 2010/2009/2008 year<br />

The f<strong>in</strong>d<strong>in</strong>gs of f<strong>in</strong>ancial statements <strong>and</strong> website content analysis (table 2) po<strong>in</strong>t out<br />

that 50% of selected companies did not disclose its f<strong>in</strong>ancial statements on <strong>the</strong>ir websites.<br />

When it is about disclos<strong>in</strong>g <strong>the</strong> auditor’s report, situation is even worse – <strong>the</strong> companies that<br />

disclosed auditor’s report are extraord<strong>in</strong>ary (table 4). There is nei<strong>the</strong>r time limit prescribed by<br />

law, nor place where <strong>the</strong> company shall disclose f<strong>in</strong>ancial statements <strong>and</strong> auditor’s report. It<br />

may disclose annual reports on its website, someone else’s website or <strong>the</strong>y may be publicized<br />

<strong>in</strong> some daily journal. This situation is unfamiliar to consistent <strong>and</strong> transparent f<strong>in</strong>ancial<br />

report<strong>in</strong>g system, which shall be one of <strong>the</strong> basic goals of each economy. It is obvious that <strong>the</strong><br />

biggest polluters, which <strong>in</strong>vest at least <strong>in</strong> environmental protection, are avoid<strong>in</strong>g <strong>the</strong><br />

disclosure of f<strong>in</strong>ancial, environmental <strong>and</strong> auditor’s report on <strong>the</strong>ir officially websites.<br />

Table 3 – Auditors’ reports content analysis<br />

No. Questions<br />

1. Is <strong>the</strong> company categorized as small (s), medium (m) or big-sized (b) company?<br />

2.<br />

Have f<strong>in</strong>ancial reports been audit<strong>in</strong>g <strong>in</strong> 2010, 2009 <strong>and</strong> 2008 by <strong>in</strong>dependent<br />

external auditor?<br />

3. Did <strong>the</strong> company disclose full auditor’s report on its website?<br />

4. What k<strong>in</strong>d of op<strong>in</strong>ion did <strong>the</strong> auditor give?<br />

If auditor gave qualified op<strong>in</strong>ion on f<strong>in</strong>ancial statements, did <strong>the</strong> environmental<br />

5. protection activities of <strong>the</strong> company, presented <strong>in</strong> f<strong>in</strong>ancial statements, cause that<br />

k<strong>in</strong>d of op<strong>in</strong>ion?<br />

6.<br />

Did <strong>the</strong> auditor reference to <strong>the</strong> work of an expert <strong>in</strong> environment issues <strong>in</strong> his/her<br />

report?<br />

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Table 3 –F<strong>in</strong>d<strong>in</strong>gs of <strong>the</strong> auditor’s report <strong>and</strong> website content analysis<br />

C 1 C 2 C 3 C 4 C 5 C 6 C 7<br />

10 09 08 10 09 08 10 09 08 10 09 08 10 09 08 10 09 08 10 09 08<br />

Q1 b b b b b b b b b b b b b b b b b b m m m<br />

Q2 + + + + + + + + + + + + + + + + + + + + +<br />

Q3 + + + + + + - - - - - - - - - - - - + - -<br />

Q4 uq uq uq q q q / / q / / / / / / uq / / q uq q<br />

Q5 - - - - - - / / - / / / / / / - / / - - -<br />

Q6 - - - - - - / / - / / / / / / - / / - - -<br />

Legend: Q – question; C – company; 10/09/08 – 2010/2009/2008 year; b – bigsized<br />

company; m – medium-sized company; uq – unqualified op<strong>in</strong>ion; q –<br />

qualified op<strong>in</strong>ion<br />

Analyz<strong>in</strong>g disclosed auditor’s reports (where applicable) we have been unpleasantly<br />

surprised. Just few of exam<strong>in</strong>ed companies revealed auditor’s report publicly on <strong>the</strong>ir<br />

websites. We determ<strong>in</strong>ed that none of <strong>the</strong> environmental issues did cause qualified auditor’s<br />

op<strong>in</strong>ion. The auditors did not po<strong>in</strong>t out any material misstatements regard<strong>in</strong>g environmental<br />

assets <strong>and</strong> <strong>in</strong>vestments. Environmental <strong>in</strong>cidents, <strong>in</strong> which some companies had been<br />

<strong>in</strong>volved, did not result qualified op<strong>in</strong>ion.<br />

Even though <strong>the</strong>se companies were committed to make provisions for l<strong>and</strong> <strong>and</strong> forest<br />

restoration, <strong>the</strong>y mostly avoided this obligation. The same happened with disclosures<br />

regard<strong>in</strong>g environmental cont<strong>in</strong>gent liabilities or any <strong>in</strong>vestments <strong>in</strong> renewable energy plants<br />

<strong>and</strong> assets. Although <strong>the</strong>re were some omissions <strong>in</strong> post<strong>in</strong>g <strong>the</strong> provisions, <strong>the</strong> auditors did not<br />

determ<strong>in</strong>e those misstatements, <strong>the</strong>ir size <strong>and</strong> nature as material <strong>in</strong> aggregate.<br />

However, we may conclude that disclosures of companies regard<strong>in</strong>g environmental<br />

matters are cont<strong>in</strong>uously <strong>in</strong>creas<strong>in</strong>g. Follow<strong>in</strong>g <strong>the</strong> companies operat<strong>in</strong>g <strong>in</strong> EU countries,<br />

Serbian companies began with mak<strong>in</strong>g environmental reports. Some companies even have<br />

special website section dedicated to susta<strong>in</strong>able development <strong>and</strong> environmental protection.<br />

More than 50% of analyzed companies presented <strong>in</strong> public <strong>the</strong>ir development <strong>and</strong> protection<br />

strategies on <strong>the</strong> subject of environment.<br />

CONCLUSION<br />

Environmental protection is one of <strong>the</strong> key issues that Serbia has to deal with,<br />

especially now when Serbia ga<strong>in</strong>ed EU c<strong>and</strong>idate status. Increased social consciousness,<br />

about <strong>the</strong> significance of environmental protection issue <strong>and</strong> <strong>the</strong> consequences of<br />

environmental <strong>in</strong>cidents, have resulted <strong>the</strong> <strong>in</strong>creased need for disclosure of more detailed <strong>and</strong><br />

relevant <strong>in</strong>formation <strong>in</strong> f<strong>in</strong>ancial reports with reference to environmental protection <strong>and</strong><br />

mak<strong>in</strong>g of special environmental report.<br />

Environmental data are not m<strong>and</strong>atory part of f<strong>in</strong>ancial reports, which harmfully<br />

affects <strong>the</strong> environmental report<strong>in</strong>g. Cont<strong>in</strong>uously manag<strong>in</strong>g <strong>and</strong> controll<strong>in</strong>g of environmental<br />

expenditures, revenues, liabilities <strong>and</strong> <strong>in</strong>vestments are key factors <strong>in</strong> creat<strong>in</strong>g environmental<br />

report<strong>in</strong>g system. Account<strong>in</strong>g professionals <strong>and</strong> national government need to participate<br />

actively <strong>in</strong> <strong>the</strong> process of mak<strong>in</strong>g appropriate report<strong>in</strong>g system.<br />

F<strong>in</strong>ancial report<strong>in</strong>g system <strong>in</strong> <strong>the</strong> Republic of Serbia has to adjust to <strong>the</strong> needs of<br />

f<strong>in</strong>ancial statements users. Environmental account<strong>in</strong>g shall not be considered as separate<br />

account<strong>in</strong>g, but <strong>in</strong>tegral part of all f<strong>in</strong>ancial <strong>and</strong> managerial account<strong>in</strong>g procedures. Although<br />

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<strong>the</strong> progress <strong>in</strong> environmental report<strong>in</strong>g is evident, <strong>the</strong>re is still much to do with aim to<br />

improve it. Management of <strong>the</strong> companies calculates with present<strong>in</strong>g <strong>the</strong>ir relationship to<br />

environmental protection, especially when it is about giv<strong>in</strong>g bad or quantitative <strong>in</strong>formation <strong>in</strong><br />

public. Lack of obligation to disclose environmental <strong>in</strong>formation gives companies <strong>the</strong> choice<br />

whe<strong>the</strong>r to reveal environmental <strong>in</strong>formation or not.<br />

F<strong>in</strong>ancial statements are still <strong>the</strong> heart of f<strong>in</strong>ancial report<strong>in</strong>g system that is directed<br />

primarily to <strong>in</strong>vestors. S<strong>in</strong>ce <strong>the</strong> <strong>in</strong>vestors <strong>and</strong> o<strong>the</strong>r f<strong>in</strong>ancial <strong>in</strong>formation users rely on<br />

general-purpose f<strong>in</strong>ancial reports, <strong>the</strong>se reports shall also conta<strong>in</strong> as much as possible,<br />

qualitative <strong>and</strong> quantitative environmental <strong>in</strong>formation. The possibility to overcome abovementioned<br />

problems may be br<strong>in</strong>g<strong>in</strong>g on <strong>the</strong> special environmental report, compulsory to<br />

fulfill <strong>and</strong> disclose, or extend<strong>in</strong>g <strong>and</strong> adjust<strong>in</strong>g of exist<strong>in</strong>g f<strong>in</strong>ancial reports with<br />

environmental <strong>in</strong>formation section. These changes shall make Serbian environmental<br />

report<strong>in</strong>g system more consistent <strong>and</strong> reliable for reports users <strong>and</strong>, f<strong>in</strong>ally more attractive to<br />

foreign <strong>in</strong>vestors’ who want to place <strong>the</strong>ir <strong>in</strong>vestments <strong>in</strong> <strong>the</strong> Republic of Serbia.<br />

REFERENCES<br />

1. Fortes, H. (2002): The Need For Environmental Report<strong>in</strong>g by Companies: An<br />

Exam<strong>in</strong>ation of The Use of Environmental Reports by Swedish Public Companies,<br />

Greener Management International, Greenleaf Publish<strong>in</strong>g, No.40<br />

2. Hutchison, P. (2000): Environmental Account<strong>in</strong>g: Issues, Report<strong>in</strong>g And Disclosure,<br />

The Journal of Applied Bus<strong>in</strong>ess Research, Volume 16, Issue 4<br />

3. Lehman, G. (2001): Reclaim<strong>in</strong>g <strong>the</strong> public sphere: problems <strong>and</strong> prospects for<br />

corporate social <strong>and</strong> environmental account<strong>in</strong>g, Critical Perspectives on Account<strong>in</strong>g,<br />

Volume 12, Issue 6<br />

4. Li, Y., Richardson, G. <strong>and</strong> Thornton, D. (1997): Corporate Disclosure of<br />

Environmental Liability Information: Theory <strong>and</strong> Evidence, Contemporary<br />

Account<strong>in</strong>g Research, Volume 14, No. 3<br />

5. M<strong>in</strong>istry of <strong>the</strong> Environment (2002): Q&A For Underst<strong>and</strong><strong>in</strong>g Environmenatal<br />

Account<strong>in</strong>g Guidel<strong>in</strong>es, [onl<strong>in</strong>e] Available at:<br />

http://www.env.go.jp/en/policy/ssee/eag_qa.pdf [Accessed April 19, 2012]<br />

6. M<strong>in</strong>istry of <strong>the</strong> Environment (2005): Environmental Account<strong>in</strong>g Guidel<strong>in</strong>es, Japan,<br />

[onl<strong>in</strong>e] Available at: www.env.go.jp/en/policy/ssee/eag05.pdf [Accessed February<br />

03, 2012]<br />

7. United States Environmental Protection Agency (1995): An Introduction to<br />

Environmental Account<strong>in</strong>g As A Bus<strong>in</strong>ess Management Tool: Key Concepts And<br />

Terms“, Office of Pollution, Prevention And Toxics, Wash<strong>in</strong>gton, D.C.<br />

8. www.ifrs.org [Accessed February 07, 2012]<br />

9. www.mf<strong>in</strong>.gov.rs [Accessed February 07, 2012]<br />

10. http://www.iasplus.com [Accessed April 17, 2012]<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

EMPOWERING PEOPLE COOPERATION.<br />

SOCIAL INNOVATION & SOCIAL NETWORKS<br />

Suciu Marta-Christ<strong>in</strong>a;<br />

Academy of Economic Studies Bucharest<br />

ABSTRACT<br />

The ma<strong>in</strong> purpose of <strong>the</strong> paper is to illustrate how empower<strong>in</strong>g people mostly by <strong>the</strong><br />

use of social media networks may help people to realize how important is to cooperate <strong>in</strong><br />

order to achieve common goals. The most important objective pursued by <strong>the</strong> author of this<br />

paper is to look for ways to study <strong>and</strong> research how people can solve some problems relevant<br />

to today’s society via <strong>the</strong> Internet <strong>and</strong> mostly via <strong>the</strong> social media networks. Many studies<br />

have revealed <strong>the</strong> fact that <strong>the</strong> ma<strong>in</strong> reasons for persons to be <strong>in</strong>volved actively on Social<br />

media networks regard, on one h<strong>and</strong> communication <strong>and</strong> socialization <strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r<br />

h<strong>and</strong>, <strong>the</strong> creation of an image. Social media networks make communication much easier as<br />

people don’t necessarily have to meet face to face <strong>in</strong> order to communicate. Besides this <strong>in</strong> <strong>the</strong><br />

context of <strong>the</strong> global world, social media networks had made communication around <strong>the</strong><br />

world much easier. By us<strong>in</strong>g <strong>the</strong> social networks, people can create a certa<strong>in</strong> image of<br />

<strong>the</strong>mselves, which is sometimes much easier to develop <strong>in</strong> <strong>the</strong> virtual world than <strong>in</strong> <strong>the</strong> real<br />

world <strong>and</strong> which can be really helpful for develop<strong>in</strong>g possible co-operation with o<strong>the</strong>r people.<br />

In order to reach <strong>the</strong> objective a survey had been specially design such as to help <strong>the</strong> author<br />

to analyze how people belong<strong>in</strong>g to different age groups use <strong>the</strong> Internet <strong>and</strong> whe<strong>the</strong>r <strong>the</strong>y are<br />

part of an onl<strong>in</strong>e community or not. As <strong>the</strong> ma<strong>in</strong> result of our paper <strong>the</strong> author found that<br />

based on social network<strong>in</strong>g, mass collaboration may provide an easier method of cooperation<br />

with<strong>in</strong> an onl<strong>in</strong>e community where people tend to <strong>in</strong>fluence each o<strong>the</strong>r <strong>and</strong> to<br />

contribute for better results.<br />

Key words: social <strong>in</strong>novation, collaboration, social media networks, synergic<br />

behaviour.<br />

1. INTRODUCTION<br />

Social <strong>in</strong>novation is generally def<strong>in</strong>ed regard<strong>in</strong>g <strong>the</strong> new type of answers that might be<br />

given to <strong>the</strong> social, technological, economic <strong>and</strong> environmental constra<strong>in</strong>ts that <strong>in</strong>fluence a lot<br />

<strong>the</strong> process of social <strong>in</strong>teractions <strong>in</strong> an attempt to improve <strong>the</strong> quality of people life (Cloutier,<br />

2003). As def<strong>in</strong>ed today this concept refers to <strong>the</strong> development of new <strong>and</strong> <strong>in</strong>novative<br />

solutions <strong>and</strong> of correspond<strong>in</strong>g new forms of organization such as to stimulate people<br />

<strong>in</strong>teractions <strong>and</strong> <strong>the</strong>ir co-operation. The concept of „social <strong>in</strong>novation” represents a real<br />

challenge for cross discipl<strong>in</strong>ary research because, on one h<strong>and</strong>, it benefits on a large<br />

popularity among scientific communities, <strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, it refers to a complex <strong>and</strong><br />

extremely diverse reality (Lévesque, 2005). Yeung M. (2007) considers that to def<strong>in</strong>e social<br />

<strong>in</strong>novation is not an easy task not only because <strong>the</strong> term had been used relatively recent, but<br />

mostly because of its complex <strong>and</strong> diverse mean<strong>in</strong>g. As a concept social <strong>in</strong>novation had been<br />

used such as to <strong>in</strong>clude a variety of approaches with respect mostly to social entrepreneurship,<br />

social network<strong>in</strong>g <strong>and</strong> new ways of social <strong>in</strong>teractions among people that realize more <strong>and</strong><br />

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more that no one is as smart as everyone <strong>and</strong> that co-operation is more important than strong<br />

competition. That means that people realize <strong>the</strong> complexity of our society <strong>and</strong> of its evolution<br />

<strong>and</strong> consider that to co-operate (mostly among cross discipl<strong>in</strong>ary teams of experts that<br />

<strong>in</strong>duced a synergic behaviour) is much better than to compete each o<strong>the</strong>r.<br />

A synergic behavior asks for a holistic vision accord<strong>in</strong>g to which I deal with complex<br />

problems that ask for simultaneous priorities where people realize that <strong>the</strong>y have common<br />

goals <strong>and</strong> <strong>in</strong>terest <strong>and</strong> <strong>in</strong> order to better solve problems <strong>the</strong>y need to co-operate. Cyberspace<br />

<strong>and</strong> mostly <strong>the</strong> web /social networks assure a new framework for co-operation where people<br />

can <strong>in</strong>teract on Internet no meter time <strong>and</strong> distance.<br />

The beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> new millennium has marked a rapid evolution <strong>and</strong> widespread<br />

use of a specific content mostly generated on <strong>the</strong> web (or social media). The Internet is not a<br />

mere publication tool for companies any more – it has undergone <strong>the</strong> change to a sell<strong>in</strong>g <strong>and</strong><br />

buy<strong>in</strong>g platform <strong>in</strong> <strong>the</strong> late 1990s <strong>and</strong> eventually to a platform for users to communicate,<br />

publish <strong>and</strong> <strong>in</strong>teract at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of <strong>the</strong> 2000s. As Agichte<strong>in</strong> et al. state (Agichte<strong>in</strong> 2008),<br />

“more <strong>and</strong> more users participate <strong>in</strong> content creation, ra<strong>the</strong>r than just consumption”. Popular<br />

user-generated content doma<strong>in</strong>s <strong>in</strong>clude blogs <strong>and</strong> web forums, social bookmark<strong>in</strong>g sites,<br />

photo <strong>and</strong> video shar<strong>in</strong>g communities, community-driven question/answer<strong>in</strong>g portals, <strong>and</strong><br />

social network<strong>in</strong>g platforms such as Facebook <strong>and</strong> L<strong>in</strong>kedIn.<br />

The paper tries to provide proper answer to questions such as: What matter does <strong>the</strong><br />

paper cover?; Why is <strong>the</strong> studied matter important?; How does <strong>the</strong> author <strong>in</strong>tend to answer to<br />

this matter?; What is <strong>the</strong> relation between <strong>the</strong> paper <strong>and</strong> <strong>the</strong> already existent specialized<br />

literature.<br />

What matter does <strong>the</strong> paper cover?<br />

The ma<strong>in</strong> <strong>the</strong>me of our paper is mass collaboration. It researches how people solve problems<br />

relevant to today’s society via <strong>the</strong> Internet. Mass collaboration is a form of collective action<br />

that occurs when large numbers of people work <strong>in</strong>dependently on a s<strong>in</strong>gle project. Such<br />

projects typically take place on <strong>the</strong> Internet us<strong>in</strong>g social software <strong>and</strong> collaboration tools such<br />

as wiki technologies. A wiki is a website where users can add, modify, or delete its content via<br />

a web browser us<strong>in</strong>g a simplified markup language or a rich-text editor. Wikis are typically<br />

powered by wiki software <strong>and</strong> are often created collaboratively by multiple users. In every<br />

corner of <strong>the</strong> globe, bus<strong>in</strong>esses, organizations, <strong>and</strong> <strong>in</strong>dividuals alike are us<strong>in</strong>g mass<br />

collaboration to revolutionize not only <strong>the</strong> way we work, but how we live, learn, create <strong>and</strong><br />

care for each o<strong>the</strong>r. The nearly 1 billion people onl<strong>in</strong>e worldwide, along with <strong>the</strong>ir shared<br />

knowledge, social contacts, onl<strong>in</strong>e reputations, comput<strong>in</strong>g power, are rapidly becom<strong>in</strong>g a<br />

collective force of unprecedented power. For <strong>the</strong> first time <strong>in</strong> human history, mass<br />

cooperation has also an economical mean<strong>in</strong>g. "There's a fundamental shift <strong>in</strong> power<br />

happen<strong>in</strong>g," says Pierre M. Omidyar, founder <strong>and</strong> chairman of <strong>the</strong> onl<strong>in</strong>e marketplace eBay<br />

Inc. "Everywhere, people are gett<strong>in</strong>g toge<strong>the</strong>r <strong>and</strong>, us<strong>in</strong>g <strong>the</strong> Internet, disrupt<strong>in</strong>g whatever<br />

activities <strong>the</strong>y're <strong>in</strong>volved <strong>in</strong>". (Pierre M. Omidyar, 2002). Peer production becomes crucial<br />

for <strong>the</strong> economy. More than two centuries ago, James Watt's steam eng<strong>in</strong>e ushered <strong>in</strong> <strong>the</strong><br />

Industrial Revolution, made powerful corporations that had <strong>the</strong> capital to achieve economies<br />

of scale. Now cheap computers <strong>and</strong> new social software <strong>and</strong> services are start<strong>in</strong>g to give<br />

production power back to <strong>the</strong> people. Thus empower<strong>in</strong>g people is a key word today. They<br />

<strong>in</strong>teract <strong>in</strong> onl<strong>in</strong>e communities, while <strong>in</strong>fluenc<strong>in</strong>g each o<strong>the</strong>r <strong>in</strong> order to solve a certa<strong>in</strong><br />

problem <strong>in</strong> that respective community.<br />

(2)Why is <strong>the</strong> studied matter important? How can collaboration among social<br />

networks help us?<br />

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In a general sense, mass collaboration unites people with similar ideas <strong>and</strong> concepts.<br />

Onl<strong>in</strong>e communities are used to garner support for an idea or to protest aga<strong>in</strong>st government’s<br />

decisions, thus people become more confident as <strong>the</strong>y realize that <strong>the</strong>ir ideas are supported by<br />

<strong>the</strong>ir peers. Moreover, it provides an easier method of data collect<strong>in</strong>g <strong>and</strong> catalog<strong>in</strong>g. For<br />

<strong>in</strong>stance, let’s say you have a large project one which requires a lot of knowledge be<strong>in</strong>g<br />

updated as <strong>the</strong> project goes along. Mass collaboration allows for this to happen <strong>and</strong> ends up<br />

becom<strong>in</strong>g a well-documented database that can be accessed by anyone <strong>in</strong>volved to better<br />

underst<strong>and</strong> what has been done, what needs to be done, <strong>and</strong> how <strong>the</strong>y can apply that<br />

<strong>in</strong>formation to <strong>the</strong>ir duties so <strong>the</strong>y can <strong>in</strong> turn add <strong>the</strong>ir results to <strong>the</strong> overall database. A<br />

concrete example of how beneficial mass collaboration can be is <strong>the</strong> <strong>in</strong>novative idea of Luis<br />

von Ahn. As an entrepreneur <strong>and</strong> an associate professor <strong>in</strong> <strong>the</strong> Computer Science Department<br />

at Carnegie Mellon University, von Ahn is work<strong>in</strong>g on Duol<strong>in</strong>go, a project that aims to<br />

coord<strong>in</strong>ate millions of people to translate <strong>the</strong> Web <strong>in</strong>to every major language. Duol<strong>in</strong>go is a<br />

free language-learn<strong>in</strong>g website <strong>and</strong> crowd sourced text translation platform. Crowd<br />

sourc<strong>in</strong>g is a distributed problem-solv<strong>in</strong>g <strong>and</strong> production process that<br />

<strong>in</strong>volves outsourc<strong>in</strong>g tasks to a network of people, also known as <strong>the</strong> crowd).<br />

The service is designed so that as users progress through <strong>the</strong> lessons, <strong>the</strong>y<br />

simultaneously help to translate websites <strong>and</strong> o<strong>the</strong>r documents. Currently, <strong>the</strong> site offers<br />

Spanish <strong>and</strong> German courses for English speakers. They plan to add French, Italian <strong>and</strong><br />

Ch<strong>in</strong>ese. Duol<strong>in</strong>go launched <strong>in</strong> private beta on November 30, 2011, <strong>and</strong> has accumulated a<br />

wait<strong>in</strong>g list of more than 100,000 users. As of January 19, 2012, <strong>the</strong> service has translated<br />

over 45,000 sentences (Luis von Ahn 2001). This example shows how large numbers of<br />

people collaborate efficiently <strong>in</strong> order to achieve a common goal <strong>and</strong> for no f<strong>in</strong>ancial<br />

compensation, only an <strong>in</strong>tellectual one.<br />

(3) How does <strong>the</strong> author <strong>in</strong>tend to answer to this matter?<br />

In order to answer <strong>the</strong> ma<strong>in</strong> matter of <strong>the</strong> paper, it had been design a survey that can<br />

help researchers to analyze how people belong<strong>in</strong>g to different age groups use <strong>the</strong> Internet <strong>and</strong><br />

whe<strong>the</strong>r <strong>the</strong>y are part of an onl<strong>in</strong>e community or not. Details are provided later with<strong>in</strong> <strong>the</strong><br />

body of <strong>the</strong> paper. At <strong>the</strong> end of <strong>the</strong> research <strong>the</strong>re had been suggested some ideas that could<br />

be practically implemented <strong>in</strong> Romania.<br />

(4) What is <strong>the</strong> relation between <strong>the</strong> paper <strong>and</strong> <strong>the</strong> already existent specialized literature<br />

In order to illustrate <strong>the</strong> connection of <strong>the</strong> paper with <strong>the</strong> already existent specialized<br />

literature <strong>the</strong> author had <strong>in</strong>clude a special part dedicated to present a brief literature review<br />

that provides a general background regard<strong>in</strong>g <strong>the</strong> approach dedicated to <strong>the</strong> topic with<strong>in</strong> <strong>the</strong><br />

<strong><strong>in</strong>ternational</strong> literature.<br />

2. BRIEF LITERATURE REVIEW<br />

Social network<strong>in</strong>g sites (Trusov et al., 2009) allow users to build <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong> a<br />

network of friends for social or professional <strong>in</strong>teraction. Each user can create <strong>and</strong> manage his<br />

<strong>in</strong>dividual profile by add<strong>in</strong>g personal <strong>in</strong>formation, images, lists of <strong>in</strong>terests <strong>and</strong> l<strong>in</strong>ks to music<br />

or o<strong>the</strong>r content. Affiliated profiles are called “friends” or “connections”. Dweyer et al. po<strong>in</strong>t<br />

out that with<strong>in</strong> social network<strong>in</strong>g sites privacy is often not expected or is undef<strong>in</strong>ed (Dwyer et<br />

al., 2007). Social network<strong>in</strong>g sites record data correspond<strong>in</strong>g to each <strong>in</strong>teraction <strong>and</strong> use it for<br />

social data m<strong>in</strong><strong>in</strong>g <strong>and</strong> potential commercial purposes. Through <strong>the</strong> representation of <strong>the</strong> own<br />

person <strong>in</strong> <strong>the</strong> form of a profile, users are manag<strong>in</strong>g <strong>the</strong>ir onl<strong>in</strong>e presence (Richter <strong>and</strong> Koch,<br />

2008). Fur<strong>the</strong>rmore, users with similar <strong>in</strong>terests are able to <strong>in</strong>teract digitally over social<br />

network<strong>in</strong>g services even if an <strong>in</strong>teraction would o<strong>the</strong>rwise be difficult due to social or<br />

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University of Bucharest<br />

geographical barriers – thus adm<strong>in</strong>ister<strong>in</strong>g <strong>the</strong>ir onl<strong>in</strong>e contacts. Apart from this private use,<br />

social networks are also used for support<strong>in</strong>g <strong>the</strong> exchange of implicit knowledge with<strong>in</strong> <strong>and</strong><br />

between enterprises. The utility of social networks for companies is also evident for human<br />

resource or acquisition activities <strong>and</strong> market<strong>in</strong>g or sales (Cyganski <strong>and</strong> Hass, 2008).<br />

Communication platforms can promote dialog with customers regard<strong>in</strong>g products <strong>and</strong><br />

services. The result<strong>in</strong>g constructive <strong>and</strong> <strong>in</strong>novative <strong>in</strong>put can help companies to orient<br />

<strong>the</strong>mselves even more on customer needs. The social networks can also be helpful as a source<br />

of <strong>in</strong>formation by observ<strong>in</strong>g <strong>the</strong> marketplace. Accord<strong>in</strong>g to Lenhart et al. (Lenhart et al.,<br />

2010) 73% of wired American teens used social network<strong>in</strong>g websites <strong>in</strong> 2009, a significant<br />

<strong>in</strong>crease from previous surveys. Just over half of onl<strong>in</strong>e teens (55%) used social network<strong>in</strong>g<br />

sites <strong>in</strong> November 2006 <strong>and</strong> 65% did so <strong>in</strong> February 2008. An <strong>in</strong>crease was also registered for<br />

adults: 47% of onl<strong>in</strong>e adults used social network<strong>in</strong>g sites, up from 37% <strong>in</strong> November 2008.<br />

As statistics show, Americans spend almost a quarter of <strong>the</strong>ir time onl<strong>in</strong>e on social<br />

network<strong>in</strong>g sites, <strong>the</strong>ir most popular social network be<strong>in</strong>g Social media networks (Kessler,<br />

2011). Romanian <strong>in</strong>ternet users (webactiv.ro, 2011) prefer spend<strong>in</strong>g time onl<strong>in</strong>e (64% of <strong>the</strong><br />

time) than watch<strong>in</strong>g television (35,7% of <strong>the</strong> time). From <strong>the</strong> time spent onl<strong>in</strong>e, 21% of it is<br />

dedicated to social network<strong>in</strong>g. Similar data describes <strong>the</strong> onl<strong>in</strong>e usage patterns of Europeans<br />

(futurebuz.de, 2011): 11,7% of <strong>the</strong> time spent onl<strong>in</strong>e is on Social media networks. Fur<strong>the</strong>r,<br />

84% of <strong>the</strong> <strong>in</strong>ternet users go onl<strong>in</strong>e <strong>in</strong> order to visit social network<strong>in</strong>g sites. Only <strong>the</strong> search<br />

for <strong>in</strong>formation <strong>and</strong> research tops this number (91%). Social media networks can be used for<br />

different purposes, two of <strong>the</strong> ma<strong>in</strong> ones be<strong>in</strong>g communication <strong>and</strong> socialization. The public,<br />

consist<strong>in</strong>g of a mass of <strong>in</strong>dividual or group Social media networks users, mostly socializes.<br />

As our topic is mass-collaboration I referred also to o<strong>the</strong>r most well-known authors on this<br />

subject, Don Tapscott <strong>and</strong> A. D. Williams who wrote <strong>the</strong> best sellers Wik<strong>in</strong>omics (D. Tapscott<br />

& A. D.Williams, 2006) <strong>and</strong> Macrowik<strong>in</strong>omics (D. Tapscott & A. D.Williams, 2010).<br />

The first book, Wik<strong>in</strong>omics, expla<strong>in</strong>s how companies can use <strong>the</strong> new Internet 2.0 to<br />

reduce transaction costs <strong>and</strong> sometime even develop new products or make huge research<br />

with little effort through <strong>the</strong> use of mass-collaboration <strong>and</strong> <strong>the</strong> Internet. The second book,<br />

Macrowik<strong>in</strong>omics focuses on society <strong>and</strong> how mass-collaboration between <strong>in</strong>dividuals for a<br />

common goal can br<strong>in</strong>g <strong>in</strong>credible results. Ano<strong>the</strong>r very useful book is Dennis List’s book<br />

called Know Your Audience - A Practical Guide to Media Research (D. List, 2005). The book<br />

provides a comprehensive <strong>and</strong> usable guide on topics like: Audience Research, Audience<br />

Research Methods, Audience Survey, Survey Reports, Audience Analysis, Audience<br />

Evaluation, Radio Audience Research, Television Audience Research, Qualitative Research<br />

Software, Content Analysis, Survey Data Analysis, <strong>and</strong> Desk Research Methods. It conta<strong>in</strong>s<br />

<strong>in</strong>terest<strong>in</strong>g issues such as:<br />

Plann<strong>in</strong>g: types of audience research, how research is done, plann<strong>in</strong>g a research project,<br />

some f<strong>in</strong>d<strong>in</strong>gs about audiences;<br />

Sampl<strong>in</strong>g: populations, sampl<strong>in</strong>g frames, samples, pr<strong>in</strong>ciples of r<strong>and</strong>om sampl<strong>in</strong>g,<br />

choos<strong>in</strong>g a sample size, select<strong>in</strong>g start<strong>in</strong>g po<strong>in</strong>ts for surveys, select<strong>in</strong>g respondents with<strong>in</strong><br />

households;<br />

Questionnaires: plann<strong>in</strong>g <strong>the</strong> questionnaire, types of question, question word<strong>in</strong>g, how to<br />

write a questionnaire, program test<strong>in</strong>g, questionnaire layout, test<strong>in</strong>g questionnaires;<br />

Fieldwork: choos<strong>in</strong>g <strong>the</strong> place of <strong>in</strong>terview, f<strong>in</strong>d<strong>in</strong>g <strong>in</strong>terviewers, tra<strong>in</strong><strong>in</strong>g <strong>in</strong>terviewers,<br />

identify<strong>in</strong>g <strong>the</strong> right respondent, <strong>in</strong>terview<strong>in</strong>g techniques, f<strong>in</strong>ish<strong>in</strong>g an <strong>in</strong>terview, verify<strong>in</strong>g<br />

<strong>in</strong>terviews, paperwork for <strong>in</strong>terviewers;<br />

Analysis <strong>and</strong> report<strong>in</strong>g <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs;<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<br />

<br />

<br />

<br />

Monitor<strong>in</strong>g <strong>and</strong> response cultivation: if you can't afford a survey, a partial substitute is to<br />

encourage more audience feedback;<br />

Observation: how to do a survey without talk<strong>in</strong>g;<br />

Internet audience research;<br />

Us<strong>in</strong>g research well: barriers to us<strong>in</strong>g research, <strong>and</strong> ways of overcom<strong>in</strong>g <strong>the</strong>m.<br />

These literature resources are <strong>the</strong> foundation of <strong>the</strong> paper. Based on <strong>the</strong>se resources it<br />

had been developed a specific research methodology that tries to follow <strong>the</strong> methodology<br />

applied <strong><strong>in</strong>ternational</strong>ly <strong>and</strong> to adopt it for Romania.<br />

3. RESEARCH METHODOLOGY<br />

With<strong>in</strong> this paper <strong>the</strong> author’s most important goal was to research how <strong>the</strong> Internet<br />

<strong>and</strong> social networks affect <strong>in</strong>teraction <strong>and</strong> collaboration, lead<strong>in</strong>g to ideas that may have an<br />

important impact on <strong>the</strong> economy <strong>and</strong> decision mak<strong>in</strong>g of <strong>the</strong> country. Out of <strong>the</strong> traditional<br />

research methodologies, I have focused on <strong>the</strong> quantitative research methodology used to<br />

measure <strong>the</strong> feel<strong>in</strong>gs <strong>and</strong> thoughts of people <strong>and</strong> focuses on why certa<strong>in</strong> th<strong>in</strong>gs are done. In<br />

order to collect data for our quantitative research I have chosen <strong>the</strong> survey method <strong>and</strong> select a<br />

sample from a population <strong>and</strong> adm<strong>in</strong>isters a st<strong>and</strong>ardized questionnaire to <strong>the</strong>m. In order to<br />

demonstrate how mass collaboration works <strong>in</strong> <strong>the</strong> Romanian society, with <strong>the</strong> help of some of<br />

my students to whom I am grateful we have conducted a survey on a sample of 52 people.<br />

Choos<strong>in</strong>g <strong>the</strong> sampl<strong>in</strong>g unit<br />

First, <strong>in</strong> order to choose our sampl<strong>in</strong>g unit I questioned people of different ages <strong>and</strong><br />

<strong>the</strong>n I split <strong>the</strong>m <strong>in</strong>to three group ages:<br />

‣ 18-30 which represents 41.17% of our sample;<br />

‣ 30-60 which represents 33.33% of our sample;<br />

‣ 60+ which represents 25.49% of our sample.<br />

To diversify <strong>the</strong> research <strong>and</strong> make it as accurate as possible I have questioned both<br />

men <strong>and</strong> women. 21 persons belong<strong>in</strong>g to <strong>the</strong> group age 18-30 had been <strong>in</strong>terviewed, out of<br />

which 11 were men <strong>and</strong> 10 were women. For <strong>the</strong> group age 30-60 a total number of 18 people<br />

had been questioned, 10 of <strong>the</strong>m be<strong>in</strong>g men <strong>and</strong> 8 be<strong>in</strong>g women. Belong<strong>in</strong>g to <strong>the</strong> group 60+,<br />

13 persons had been I <strong>in</strong>terviewed, out of which 6 were men <strong>and</strong> 7 were women. For this step<br />

of <strong>the</strong> research I disregarded o<strong>the</strong>r demographic <strong>in</strong>dicators such as religion or educational<br />

level because I didn’t f<strong>in</strong>d <strong>the</strong>m relevant for our survey s<strong>in</strong>ce <strong>the</strong> ma<strong>in</strong> idea of this research is<br />

to f<strong>in</strong>d out how <strong>the</strong> Internet unites different people who want to achieve common objectives.<br />

When it came down to choos<strong>in</strong>g our sample size I considered that <strong>in</strong> order to make a<br />

good survey <strong>and</strong> to obta<strong>in</strong> accurate results, I needed to <strong>in</strong>terview at least 10 persons for each<br />

group age, which would lead to a total number of at least 30 persons. In <strong>the</strong> end I <strong>in</strong>terviewed<br />

52 persons, but <strong>the</strong> distribution of <strong>the</strong>m <strong>in</strong> each of <strong>the</strong> three group ages wasn’t equal for<br />

various reasons:<br />

‣ <strong>the</strong> young persons (<strong>the</strong> group age 18-30) were more will<strong>in</strong>g to answer to our questions<br />

than <strong>the</strong> older persons were;<br />

‣ <strong>in</strong> <strong>the</strong> place <strong>and</strong> at <strong>the</strong> time when I conducted our survey (Piata Romana, <strong>in</strong> <strong>the</strong> afternoon)<br />

I couldn’t f<strong>in</strong>d as many persons belong<strong>in</strong>g to <strong>the</strong> group age 60+;<br />

‣ a lot of people with <strong>the</strong> age between 30-60 years old were <strong>in</strong> a hurry.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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A step by Steps approach<br />

Because I wanted to obta<strong>in</strong> accurate results, I choose a step by step approach for<br />

which I consulted <strong>the</strong> previous mentioned book-Dennis List’s book Know Your Audience.<br />

(List, D., 2007)<br />

Step 1. Plann<strong>in</strong>g <strong>the</strong> questionnaire<br />

1.a. Work<strong>in</strong>g out what I needed to know<br />

It seems to be a natural human tendency to jump directly <strong>in</strong>to action: to start writ<strong>in</strong>g a<br />

questionnaire <strong>the</strong> moment one decides to do a survey. However, better questionnaires result<br />

from plann<strong>in</strong>g <strong>the</strong> structure before start<strong>in</strong>g to write any questions.<br />

In order to avoid f<strong>in</strong>d<strong>in</strong>g out too late that maybe some important questions were omitted <strong>and</strong><br />

o<strong>the</strong>r questions were not asked <strong>in</strong> a useful way, first I focused on what exactly I wanted to<br />

know. I wanted to f<strong>in</strong>d out how mass collaboration <strong>in</strong>fluences people behavior <strong>in</strong> Romania.<br />

After I have worked out what I wanted to know <strong>and</strong> with what priority it was <strong>the</strong> time to<br />

beg<strong>in</strong> writ<strong>in</strong>g <strong>the</strong> questionnaire.<br />

1.b. Choos<strong>in</strong>g a questionnaire type<br />

There are two ma<strong>in</strong> types of questionnaire: spoken <strong>and</strong> written. With a spoken<br />

questionnaire, <strong>in</strong>terviewers read <strong>the</strong> questions aloud to respondents, <strong>and</strong> <strong>the</strong> <strong>in</strong>terviewers fill<br />

<strong>in</strong> <strong>the</strong> answers. With written questionnaires, <strong>the</strong>re are no <strong>in</strong>terviewers. Respondents read <strong>the</strong><br />

questions, <strong>and</strong> fill <strong>in</strong> <strong>the</strong>ir own answers. Accord<strong>in</strong>g to <strong>the</strong> purpose of <strong>the</strong> paper a spoken<br />

questionnaire had been chosen <strong>and</strong> each member of <strong>the</strong> target group has been <strong>in</strong>terviewed.<br />

The ma<strong>in</strong> advantages of this k<strong>in</strong>d of questionnaire were:<br />

fewer questions unanswered;<br />

results that came back to us more quickly.<br />

1.c. Decid<strong>in</strong>g <strong>the</strong> questionnaire length<br />

The length of a spoken questionnaire is <strong>the</strong> time it will take people to answer, on<br />

average. There can be tremendous variation between respondents, but s<strong>in</strong>ce our questionnaire<br />

was fairly brief, with no more than 11 questions, it took between 5-10 m<strong>in</strong>utes to get <strong>the</strong><br />

answers from <strong>the</strong> persons <strong>in</strong>terviewed.<br />

1.d. Sequence of questions<br />

The first few questions will set <strong>the</strong> scene for <strong>the</strong> respondent. It’s important, at <strong>the</strong><br />

beg<strong>in</strong>n<strong>in</strong>g, to have some questions that are both <strong>in</strong>terest<strong>in</strong>g <strong>and</strong> easy to answer. As rapport<br />

gradually builds up between <strong>in</strong>terviewer <strong>and</strong> <strong>in</strong>terviewee, more difficult <strong>and</strong> personal<br />

questions can be asked. In <strong>the</strong> questionnaire used for this paper <strong>the</strong> questions flowed <strong>in</strong> a<br />

logical order <strong>and</strong> <strong>the</strong>y moved gradually from general to specific.<br />

Our first set conta<strong>in</strong>ed general questions through which I wanted to f<strong>in</strong>d out <strong>in</strong> what<br />

proportion <strong>the</strong> Internet <strong>and</strong> social networks are present <strong>in</strong> people’s lives.<br />

With <strong>the</strong> second set of questions I wanted to dig deeper <strong>and</strong> to f<strong>in</strong>d out whe<strong>the</strong>r or not <strong>the</strong><br />

usage of social networks determ<strong>in</strong>ed <strong>the</strong>m to take any k<strong>in</strong>d of action <strong>in</strong> order to make a<br />

change <strong>in</strong> <strong>the</strong> political regime <strong>in</strong> our country.<br />

Our third set of questions was very specific because I wanted to see <strong>the</strong> people’s op<strong>in</strong>ion<br />

about a recent issue of public <strong>in</strong>terest which is ACTA (ACTA st<strong>and</strong>s for Anti-<br />

Counterfeit<strong>in</strong>g Trade Agreement).<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Step 2. Types of questions<br />

2.a. Filter questions<br />

In most surveys, <strong>the</strong>re are some questions which do not apply to everybody. For<br />

example, if some respondents have not heard about a specific th<strong>in</strong>g or event, <strong>the</strong>re is no po<strong>in</strong>t<br />

<strong>in</strong> ask<strong>in</strong>g <strong>the</strong>ir op<strong>in</strong>ion of it. Thus a set of several filter questions had been used, such as: Q4:<br />

Do you use social networks? Yes/ No. If <strong>the</strong> answer was Yes-go to Q5, if <strong>the</strong> answer was Noskip<br />

right to Q9.<br />

2.b. Demographic questions<br />

Most questionnaires <strong>in</strong>clude a number of demographic questions. For this <strong>in</strong>itial study<br />

<strong>the</strong>re had been a focus on questions about <strong>the</strong> age group <strong>and</strong> gender considered to be relevant<br />

for <strong>the</strong> study.<br />

Step 3. Questions format<br />

Regard<strong>in</strong>g <strong>the</strong> format of <strong>the</strong> questions I have chosen to use multiple-choice questions:<br />

e. g.: Q2: How often do you use <strong>the</strong> Internet? : a) every day; b)5 times a week; c) 2 times a<br />

week; d) seldom. I also used <strong>the</strong> multiple-answer questions:<br />

Q3: What is <strong>the</strong> purpose for which you use <strong>the</strong> Internet? : a)socialization;<br />

b)enterta<strong>in</strong>ment; c) news; d) o<strong>the</strong>r.<br />

Step 4. Choos<strong>in</strong>g <strong>the</strong> place of <strong>the</strong> <strong>in</strong>terview<br />

Traditionally people can be <strong>in</strong>terviewed <strong>in</strong> three ma<strong>in</strong> places: at <strong>the</strong>ir homes; at <strong>the</strong>ir<br />

workplaces; <strong>in</strong> public places. For this survey I had chosen to <strong>in</strong>terview people <strong>in</strong> a public<br />

place, specifically <strong>in</strong> Piata Romana, Bucharest. I had choses this area because it’s a crowded<br />

one <strong>and</strong> I found a lot of people will<strong>in</strong>g to answer to <strong>the</strong> questions.<br />

Step 5. Analyz<strong>in</strong>g survey data: Data entry <strong>and</strong> data clean<strong>in</strong>g<br />

Check<strong>in</strong>g <strong>and</strong> edit<strong>in</strong>g<br />

Though completed questionnaires should already have been checked by <strong>in</strong>terviewers,<br />

<strong>the</strong>y need to be checked aga<strong>in</strong> before or dur<strong>in</strong>g data entry. I thoroughly checked my<br />

questionnaire, mak<strong>in</strong>g sure that:<br />

Every question which is supposed to have only one answer does not have more<br />

No question which should have been skipped has an answer entered.<br />

Data entry<br />

After <strong>the</strong> questionnaire has been checked <strong>and</strong> edited, it was ready to be entered <strong>in</strong>to<br />

<strong>the</strong> computer.<br />

Pr<strong>in</strong>ciples of data entry<br />

Data entry is a computerized way of fill<strong>in</strong>g <strong>in</strong> a large table of codes.<br />

‣ Each row or l<strong>in</strong>e of <strong>the</strong> table represents one respondent or questionnaire;<br />

‣ Each column represents one field.<br />

To enter <strong>the</strong> data of <strong>the</strong> questionnaire <strong>in</strong>to <strong>the</strong> computer I used a spreadsheet program,<br />

specifically MS Excel. I focused <strong>the</strong> entire questionnaire <strong>in</strong> a table, mak<strong>in</strong>g it easier<br />

to follow <strong>the</strong> data <strong>and</strong> to make statistic considerations based on it.<br />

Ma<strong>in</strong> results<br />

The survey that I conducted is <strong>the</strong> ma<strong>in</strong> <strong>and</strong> most important asset of my research <strong>and</strong> I<br />

consider that through <strong>the</strong> way <strong>the</strong> questionnaire had been attentively structured I managed to<br />

ga<strong>the</strong>r enough data which allows me to make a good <strong>in</strong>terpretation of <strong>the</strong> results. In <strong>the</strong> next<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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section I am go<strong>in</strong>g to present <strong>the</strong> actual results of <strong>the</strong> survey, along with some graphs, charts<br />

<strong>and</strong> <strong>the</strong> conclusions drawn based upon <strong>the</strong> people’s answers.<br />

4. RESEARCH RESULTS<br />

Based on <strong>the</strong> research, it results that nowadays, <strong>the</strong> ma<strong>in</strong> source of <strong>in</strong>formation that<br />

people use is <strong>the</strong> Internet. I compared this result with <strong><strong>in</strong>ternational</strong> statistics prov<strong>in</strong>g that <strong>the</strong><br />

Internet usage has grown from 16 million users <strong>in</strong> December, 1995 (0.4% from <strong>the</strong> world<br />

population) to 2,267 million users <strong>in</strong> December, 2011 (32.7% from <strong>the</strong> world<br />

population/http://www.<strong>in</strong>ternetworldstats.com/emarket<strong>in</strong>g.htm). The <strong>in</strong>creas<strong>in</strong>g popularity of<br />

<strong>the</strong> Internet can be expla<strong>in</strong>ed mostly based on:<br />

easy <strong>and</strong> free access to <strong>in</strong>formation;<br />

new bus<strong>in</strong>ess opportunities: residual <strong>in</strong>come, more access to potential customers;<br />

easy, fast, long-distance <strong>and</strong> free communication with o<strong>the</strong>rs;<br />

improved expression of ideas;<br />

more sources of enterta<strong>in</strong>ment.<br />

Email is an important communications service available on <strong>the</strong> Internet. The concept<br />

of send<strong>in</strong>g electronic text messages between parties <strong>in</strong>stead of mail<strong>in</strong>g <strong>the</strong> traditional<br />

envelopes st<strong>and</strong>s at <strong>the</strong> creation of <strong>the</strong> Internet. Pictures, documents <strong>and</strong> o<strong>the</strong>r files are sent as<br />

email attachments. But along with <strong>the</strong> evolution of society, people wanted even more speed.<br />

And so, <strong>the</strong> <strong>in</strong>stant message was born (e.g. Yahoo! Messenger, Skype). Then, people wanted a<br />

place where <strong>the</strong>y can be heard, where <strong>the</strong>y can let people know who <strong>the</strong>y are, where <strong>the</strong>y can<br />

get <strong>in</strong> touch with people from all over <strong>the</strong> world. Nowadays, that place is called social<br />

network. Collections of personal web pages published by large service providers rema<strong>in</strong><br />

popular, <strong>and</strong> have become <strong>in</strong>creas<strong>in</strong>gly sophisticated. Even though operations such as<br />

Angelfire <strong>and</strong> GeoCities have existed s<strong>in</strong>ce <strong>the</strong> early days of <strong>the</strong> Web, newer offer<strong>in</strong>gs from,<br />

for example, Facebook <strong>and</strong> Twitter currently have large follow<strong>in</strong>gs. These operations often<br />

br<strong>and</strong> <strong>the</strong>mselves as social network services ra<strong>the</strong>r than simply as web page hosts. This<br />

<strong>in</strong>formation is back-upped by <strong>the</strong> survey done for this paper, where:<br />

• 80% of <strong>the</strong> people who claimed that <strong>the</strong>y use social networks declared that <strong>the</strong>y are us<strong>in</strong>g<br />

Facebook;<br />

• only 20% declared that <strong>the</strong>y are us<strong>in</strong>g o<strong>the</strong>r social networks (e.g. Twitter, L<strong>in</strong>ked In,<br />

Google+, MySpace).<br />

One of <strong>the</strong> most important benefits offered from <strong>the</strong> wide applications of <strong>the</strong> <strong>in</strong>ternet<br />

is communication. The Internet managed to elim<strong>in</strong>ate distances <strong>and</strong> provide people with a<br />

unique opportunity to talk, watch <strong>and</strong> have fun with <strong>the</strong>ir loved ones, friends or<br />

acqua<strong>in</strong>tances. Chat rooms, messenger services, emails <strong>and</strong> conferenc<strong>in</strong>g programs are <strong>the</strong><br />

most common uses for communicat<strong>in</strong>g over <strong>the</strong> <strong>in</strong>ternet. People can enjoy <strong>the</strong> benefits of <strong>the</strong><br />

cheap communication <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong> close contact with loved ones from all over <strong>the</strong> world.<br />

Accord<strong>in</strong>g to <strong>the</strong> survey’s results, we have ga<strong>the</strong>red <strong>the</strong> follow<strong>in</strong>g <strong>in</strong>formation:<br />

1) From where people get <strong>in</strong>formed. The Internet is <strong>the</strong> ma<strong>in</strong> source of <strong>in</strong>formation.<br />

As illustrated <strong>in</strong> figure 1, <strong>the</strong> results conducted from <strong>the</strong> survey, shown that:<br />

66% of <strong>the</strong> population prefers us<strong>in</strong>g <strong>the</strong> <strong>in</strong>ternet for search<strong>in</strong>g <strong>in</strong>formation;<br />

The radio <strong>and</strong> television are used by 14% respectively 11% of <strong>the</strong> population;<br />

While only 9% mentioned that <strong>the</strong>y use <strong>the</strong> newspaper as a source of <strong>in</strong>formation.<br />

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Figure 1: From where people get <strong>in</strong>formed: The Internet is <strong>the</strong> ma<strong>in</strong> source of<br />

<strong>in</strong>formation<br />

• Age differences<br />

As anybody might suspect, <strong>the</strong> usage of Internet does not have <strong>the</strong> same appeal among<br />

teenagers as does among adults or older people.<br />

Out of <strong>the</strong> 21 young people <strong>in</strong>terviewed (<strong>the</strong> age group 18-30) all of <strong>the</strong>m have responded that<br />

<strong>the</strong>y prefer <strong>the</strong> Internet as a source of <strong>in</strong>formation <strong>and</strong> <strong>the</strong>y all admitted that <strong>the</strong>y use it every<br />

day. The people belong<strong>in</strong>g to <strong>the</strong> age group 30-60 that I <strong>in</strong>terviewed (18 people) seemed to<br />

use both <strong>the</strong> television <strong>and</strong> <strong>the</strong> Internet as ma<strong>in</strong> sources of <strong>in</strong>formation. When it comes to <strong>the</strong><br />

older than 60 years, <strong>the</strong>y admitted that <strong>the</strong>ir ma<strong>in</strong> source of <strong>in</strong>formation is <strong>the</strong> television.<br />

Some of <strong>the</strong>m use <strong>the</strong> radio <strong>and</strong> <strong>the</strong> newspaper as well. Out of <strong>the</strong> 13 people belong<strong>in</strong>g to <strong>the</strong><br />

group 60+ that I <strong>in</strong>terviewed, only one uses <strong>the</strong> Internet as a source of <strong>in</strong>formation.<br />

• Why People use <strong>the</strong> Internet?<br />

One of <strong>the</strong> questions from our survey was: «What is <strong>the</strong> purpose for which you use <strong>the</strong><br />

Internet?” There was a prom<strong>in</strong>ent contrast by age, which however was not surpris<strong>in</strong>g. The<br />

teenagers answered that <strong>the</strong>y mostly use <strong>the</strong> Internet for socialization <strong>and</strong> for enterta<strong>in</strong>ment,<br />

while <strong>the</strong> adults with ages between 30 <strong>and</strong> 60 said <strong>the</strong>y mostly use <strong>the</strong> Internet to read <strong>the</strong><br />

news, to check <strong>the</strong>ir e-mails or for o<strong>the</strong>r purposes like purchas<strong>in</strong>g products onl<strong>in</strong>e. Most of <strong>the</strong><br />

people <strong>in</strong>terviewed use Facebook as a social network. S<strong>in</strong>ce <strong>the</strong> most important goal of <strong>the</strong><br />

paper was to f<strong>in</strong>d out how <strong>the</strong> Internet <strong>and</strong> social networks unite people with similar ideas to<br />

achieve common goals through mass collaboration, I considered that <strong>the</strong> word socialization<br />

was <strong>the</strong> most representative <strong>and</strong> I discovered through <strong>the</strong> questionnaire that out of <strong>the</strong> 33<br />

people <strong>in</strong>terviewed said <strong>the</strong>y use social networks, 15 of <strong>the</strong>m actually use <strong>the</strong> networks for<br />

socializ<strong>in</strong>g <strong>and</strong> communicat<strong>in</strong>g with each o<strong>the</strong>r.<br />

The results from this paper are quite consistent as compared to o<strong>the</strong>r surveys such as<br />

<strong>the</strong> survey conducted with a sample formed only by students, regard<strong>in</strong>g <strong>the</strong> usage of <strong>the</strong><br />

Internet as a source of <strong>in</strong>formation, published <strong>in</strong> October 2006<br />

(http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagaz<strong>in</strong>eVolum/H<br />

owChoiceCoCreation<strong>and</strong>CultureA/157434). This survey <strong>and</strong> has shown that:<br />

72 % of college students ranked search eng<strong>in</strong>es as <strong>the</strong>ir first choice for f<strong>in</strong>d<strong>in</strong>g<br />

<strong>in</strong>formation;<br />

2 % use library Web sites as <strong>the</strong> start<strong>in</strong>g po<strong>in</strong>t for an <strong>in</strong>formation search;<br />

67 % learn about electronic <strong>in</strong>formation resources from friends (when exclud<strong>in</strong>g<br />

search eng<strong>in</strong>es);<br />

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53 % believe <strong>in</strong>formation from search eng<strong>in</strong>es is as trustworthy as library<br />

<strong>in</strong>formation;<br />

36 % use librarians to cross-reference <strong>in</strong>formation for validation;<br />

80 % use o<strong>the</strong>r Web sites with similar <strong>in</strong>formation as a validation tool, slightly more<br />

than those who use <strong>in</strong>structors for validation (78 %).<br />

• How many people participated at public debates?<br />

I believe that a debate is important because it helps one learn how to st<strong>and</strong> your<br />

ground on your po<strong>in</strong>t of view <strong>and</strong> how to use <strong>the</strong> necessary <strong>in</strong>formation to back it up. Plus, it<br />

helps you ga<strong>in</strong> more of an underst<strong>and</strong><strong>in</strong>g <strong>and</strong> knowledge of a certa<strong>in</strong> area.<br />

Out of <strong>the</strong> 53 people <strong>in</strong>terviewed, only seven persons participated at public debates, 6 of <strong>the</strong>m<br />

be<strong>in</strong>g teenagers. The results are illustrated <strong>in</strong> <strong>the</strong> graph below.<br />

Figure 2:Particpants at onl<strong>in</strong>e debates by age<br />

• The effect of onl<strong>in</strong>e debates on political decisions<br />

The conclusion drawn from <strong>the</strong> graph below is that that <strong>the</strong> population aged 18-30<br />

years old, represent<strong>in</strong>g 39% of <strong>the</strong> sample consider that onl<strong>in</strong>e debates would have an effect<br />

on governmental decisions. The same idea has been accepted by 19% of <strong>the</strong> sample,<br />

represent<strong>in</strong>g <strong>the</strong> persons between 30-60 years old. In <strong>the</strong> case of <strong>the</strong> population over 60 years<br />

old, over 35% believe that onl<strong>in</strong>e debat<strong>in</strong>g has an effect on governmental decision.<br />

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Figure 3: People who consider that onl<strong>in</strong>e debates have an important effect on political<br />

decisions<br />

In an article called “Political activities on <strong>the</strong> Internet: Slacktivism or political<br />

participations by o<strong>the</strong>r means?” written by Henrik Serup Christensen (Henrik Serup<br />

Christensen, 2010), it was exam<strong>in</strong>ed whe<strong>the</strong>r <strong>the</strong> Internet activities do affect real-life political<br />

decisions, or <strong>the</strong>ir ma<strong>in</strong> effect is actually to enhance <strong>the</strong> feel-good factor for participants. The<br />

relationship between <strong>the</strong> Internet <strong>and</strong> civic engagement has been debated both <strong>in</strong> public <strong>and</strong><br />

among scholars <strong>and</strong> Iwanted to f<strong>in</strong>d out through our survey <strong>the</strong> op<strong>in</strong>ion of <strong>the</strong> people that I<br />

found <strong>in</strong> Piata Romana, about <strong>the</strong> impact of <strong>the</strong> Internet debates on <strong>the</strong> political decisions of<br />

<strong>the</strong> Romanian government.<br />

<br />

About ACTA<br />

The results conducted from <strong>the</strong> survey have shown that 81% of people who have heard<br />

of ACTA haven’t signed any petitions aga<strong>in</strong>st it, while <strong>the</strong> o<strong>the</strong>r 19% have done so. The<br />

ACTA concept caused disagreements among <strong>the</strong> population of Europe, who have ga<strong>the</strong>red a<br />

number of 2.4 million signatures <strong>in</strong> order to prevent ACTA from happen<strong>in</strong>g.<br />

Figure 4. People who have heard about ACTA <strong>and</strong> signed a petition aga<strong>in</strong>st it<br />

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My op<strong>in</strong>ion is that all <strong>the</strong>se Internet activities are at worst harmless fun, but without<br />

any considerable effect on real–life politics. However, <strong>the</strong>y may help raise awareness about<br />

political issues <strong>and</strong> even mobilize citizens to take o<strong>the</strong>r forms of action outside <strong>the</strong> virtual<br />

world, so people shouldn’t overlook <strong>the</strong> onl<strong>in</strong>e debates <strong>the</strong>y are <strong>in</strong>vited to take part <strong>in</strong>.<br />

CONCLUSIONS AND MAIN IMPLICATIONS<br />

As <strong>the</strong> topic of mass collaboration is been discussed more <strong>and</strong> more frequently <strong>and</strong> as<br />

new ideas of collaboration arise day by day, based on <strong>the</strong> survey results I have come up with<br />

some proposals. Traffic surveyor is a web platform which ga<strong>the</strong>rs <strong>in</strong>formation from people <strong>in</strong><br />

Bucharest <strong>and</strong> o<strong>the</strong>r major cities <strong>in</strong> Romania about traffic flow <strong>and</strong> especially about jams <strong>and</strong><br />

crowded <strong>in</strong>tersections.<br />

It works with user content, so people who are stuck <strong>in</strong> traffic jams or who just want to<br />

add content about <strong>the</strong> flow of cars <strong>in</strong> <strong>the</strong> city can enter <strong>the</strong> site <strong>and</strong> <strong>in</strong>sert data on a road-map<br />

on <strong>the</strong> platform that can be used both for <strong>in</strong>sert<strong>in</strong>g data <strong>and</strong> for see<strong>in</strong>g <strong>the</strong> expected traffic<br />

flow at a specific time of a specific day <strong>in</strong> an <strong>in</strong>tersection. This way, when you are stuck <strong>in</strong> a<br />

traffic jam you can use a mobile device (smart phone, laptop, tablets) <strong>and</strong> supply data, so that<br />

everybody benefits, <strong>in</strong>clud<strong>in</strong>g you. Also you could provide <strong>the</strong> data later with <strong>the</strong> condition of<br />

specify<strong>in</strong>g <strong>the</strong> hour. Data is centralized <strong>and</strong> it can always provide an overview of <strong>the</strong> hot spots<br />

<strong>and</strong> rush hours for us to avoid <strong>the</strong> jams. People are also encouraged to f<strong>in</strong>d alternative routes<br />

that will be displayed on <strong>the</strong> map. This paper needs to be cont<strong>in</strong>ued <strong>and</strong> I am happy to ask for<br />

co-operation o<strong>the</strong>r researchers that might be <strong>in</strong>terested about this fasc<strong>in</strong>at<strong>in</strong>g debate. Future<br />

research will come for sure with better research results to demonstrate that smart people<br />

realize <strong>the</strong> importance of co-operation mostly under <strong>the</strong> circumstances mediated <strong>and</strong><br />

facilitated by friendly social networks that make us to communicate much easy <strong>and</strong> also to cooperate<br />

based on common field of <strong>in</strong>terests. I consider from this perspective <strong>the</strong> future is<br />

bright!<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

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25. Westley, F., N<strong>in</strong>o, A., Mak<strong>in</strong>g a Difference. Strategies fos Scal<strong>in</strong>g Social Innovation<br />

for Greater Impact, The Innovation Journal: The Public Sector Innovation Journal,<br />

Vol. 15(2), 2010<br />

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On l<strong>in</strong>e sources<br />

1. http://www.dknmu.org/Research%20Methodology%20-%20I.pdf<br />

2. http://www.<strong>in</strong>ternetworldstats.com/emarket<strong>in</strong>g.htm<br />

3. http://www.<strong>in</strong>ternetworldstats.com/stats.htm<br />

4. http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagaz<strong>in</strong>eVo<br />

lum/HowChoiceCoCreation<strong>and</strong>CultureA/157434<br />

5. Cat timp petrec si ce cauta romanii pe Internet,<br />

http://www.webactiv.ro/Cat+timp+petrec+si+ce+cauta+romanii+pe+Internet<br />

6. http://www.futurebiz.de/artikel/12-prozent-onl<strong>in</strong>ezeit-verbr<strong>in</strong>gen-nutzer-auf-social<br />

media networks /<br />

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CONVENTIONAL AND JURISDICTIONAL IN DISPUTE SETTLEMENT.<br />

THE LEGAL NATURE OF THE TRANSACTION CONTRACT<br />

Georgeta-Bianca Tărâţă (Spîrcheyi);<br />

University of Craiova,<br />

ABSTRACT<br />

The Alternative Dispute Resolution, whose Romanian traditional pattern is <strong>the</strong><br />

transaction contract, is an <strong>in</strong>strument worth to be considered, <strong>in</strong> order to capitalize <strong>the</strong> rights<br />

<strong>in</strong> optimal conditions. Parties should settle <strong>the</strong>ir dispute before go<strong>in</strong>g to Court, wherever<br />

possible. Where litigation could not be avoided, <strong>the</strong>n <strong>the</strong> parties should attempt to settle <strong>the</strong>ir<br />

dispute, dem<strong>and</strong><strong>in</strong>g a consent order from <strong>the</strong> Court. It is <strong>the</strong> purpose of this article to provide<br />

an analysis of <strong>the</strong> legal nature of <strong>the</strong> transaction contract <strong>and</strong> to emphasize <strong>the</strong> role of <strong>the</strong><br />

judge <strong>in</strong> giv<strong>in</strong>g such a consent order. In order to achieve <strong>the</strong>se objectives, we have exam<strong>in</strong>ed,<br />

ma<strong>in</strong>ly, <strong>the</strong> Romanian legislation <strong>and</strong> doctr<strong>in</strong>e, confirmed by <strong>the</strong> case law.<br />

Key words: transaction contract, dispute settlement, consent order, mediation.<br />

1. INTRODUCTION<br />

The legal concept of <strong>the</strong> “transaction contract/agreement” is polysemantic.<br />

In its economical mean<strong>in</strong>g, often used, <strong>the</strong> transaction contract is an agreement, a convention.<br />

This is <strong>the</strong> extensive significance.<br />

In a strict, legal mean<strong>in</strong>g, <strong>the</strong> transaction agreement is a specific contract by which <strong>the</strong><br />

parties settle <strong>the</strong> dispute between <strong>the</strong>m. It is, as it was remarked (von Iher<strong>in</strong>g, 2002), “that<br />

po<strong>in</strong>t <strong>in</strong> which co<strong>in</strong>cide <strong>the</strong> calculation of <strong>the</strong> probabilities established by both sides”. Thus,<br />

fur<strong>the</strong>r cit<strong>in</strong>g <strong>the</strong> mentioned author, <strong>the</strong> problem of “<strong>the</strong> fight for <strong>the</strong> rights” is reduced to a<br />

simple arithmetic calculation, <strong>in</strong> which <strong>the</strong>re must be weighted <strong>the</strong> pros <strong>and</strong> cons of both<br />

sides, respectively <strong>the</strong> risks associated to <strong>the</strong> trial, accord<strong>in</strong>g to which <strong>the</strong>re is adopted <strong>the</strong><br />

decision to <strong>in</strong>itiate or to waiver <strong>the</strong> trial, or else to avoid it through a transaction agreement.<br />

So, <strong>the</strong> transaction contract, <strong>in</strong> this latter mean<strong>in</strong>g is our subject of study.<br />

This legal mechanism is based, primarily, on <strong>the</strong> freedom of contract that governs <strong>the</strong><br />

private law, freedom of contract that allows <strong>the</strong> parties to settle amicably <strong>and</strong> no longer<br />

subject to <strong>the</strong> traditional rules of <strong>the</strong> st<strong>and</strong>ard procedure.<br />

It is worth mention<strong>in</strong>g here, as it was stressed out <strong>in</strong> <strong>the</strong> specialized literature (Clay,<br />

T., 2006), that <strong>the</strong> family of contracts related to <strong>the</strong> dispute resolution is substantiated by <strong>the</strong><br />

follow<strong>in</strong>g fact: <strong>the</strong> contract/agreement <strong>and</strong> <strong>the</strong> trial should not exclude each o<strong>the</strong>r, but should<br />

be comb<strong>in</strong>ed.<br />

By its conventional nature, <strong>the</strong> transaction is exam<strong>in</strong>ed as a contract, as it is subjected<br />

to <strong>the</strong> common law rules form<strong>in</strong>g conventions; never<strong>the</strong>less through its function <strong>and</strong> effect it<br />

is closer to a judicial act.<br />

This special contract is, as expressed <strong>in</strong> <strong>the</strong> doctr<strong>in</strong>e (Malaurie, Ph., 2007) at <strong>the</strong><br />

junction between <strong>the</strong> right of obligations <strong>and</strong> <strong>the</strong> private judicial law. Inclusion of <strong>the</strong><br />

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transaction <strong>in</strong>to <strong>the</strong> judicial contracts category places this legal act on <strong>the</strong> border between <strong>the</strong><br />

substantive <strong>and</strong> <strong>the</strong> procedural law. Hence, <strong>the</strong> need to determ<strong>in</strong>e its legal nature.<br />

The analysis of <strong>the</strong> legal nature of <strong>the</strong> transaction contract is designed to help clarify<br />

<strong>the</strong> issue if this <strong>in</strong>strument is subject to <strong>the</strong> legal jurisdiction of <strong>the</strong> state, through <strong>the</strong><br />

<strong>in</strong>tervention of <strong>the</strong> judge, <strong>in</strong> some cases, or is related, ma<strong>in</strong>ly, to <strong>the</strong> contract law <strong>and</strong> to <strong>the</strong><br />

rules <strong>in</strong> this area.<br />

Such an approach <strong>in</strong>volves, first of all, to make a difference between <strong>the</strong> two forms of<br />

<strong>the</strong> transaction contract: <strong>the</strong> judicial <strong>and</strong> extrajudicial form.<br />

The extrajudicial transaction <strong>in</strong>volves a disputed right, over which a settlement is<br />

reached before <strong>the</strong> judicial proceed<strong>in</strong>gs are issued.<br />

2. LITERATURE AND LAW REVIEW<br />

Firstly, <strong>in</strong> relation to <strong>the</strong> judicial contracts category, <strong>in</strong> which is <strong>in</strong>cluded <strong>the</strong> judicial<br />

transaction contract, a few conceptual explanations are necessary.<br />

Accord<strong>in</strong>g to Art. 1166 of <strong>the</strong> new Romanian Civil Code, similar to <strong>the</strong> old regulationcovered<br />

by Art. 942, “<strong>the</strong> contract is <strong>the</strong> agreement of wills between two or more persons<br />

<strong>in</strong>tended to constitute, change or ext<strong>in</strong>guish a legal relationship”. In o<strong>the</strong>r words, <strong>the</strong> bilateral<br />

or multilateral agreement, which dist<strong>in</strong>guishes it from <strong>the</strong> unilateral legal act, which is <strong>the</strong><br />

product of one will, is decisive for an agreement (Stǎtescu, C. <strong>and</strong> Bîrsan, C., 2002).<br />

About <strong>the</strong> judicial contract, it has been written recently (Deleanu, I.,2005) that “it is<br />

<strong>the</strong> convention admitted to <strong>the</strong> parties dur<strong>in</strong>g a trial <strong>and</strong> before <strong>the</strong> judge”, it is “a legal<br />

agreement by object <strong>and</strong> conventional by source”. It has been highlighted (Mitea, V., 2011)<br />

that <strong>the</strong>ir characterization is dom<strong>in</strong>ated by <strong>the</strong> quality of be<strong>in</strong>g <strong>the</strong> product of <strong>the</strong> parties’ free<br />

will <strong>in</strong> <strong>the</strong> trial.<br />

The idea of judicial agreement firstly took shape <strong>in</strong> France, where <strong>the</strong> case law<br />

recognized <strong>the</strong> agreement that <strong>in</strong>terfered dur<strong>in</strong>g judicial proceed<strong>in</strong>gs its nature of judicial<br />

contract (Constant<strong>in</strong>escu, M.G., 1983).<br />

In <strong>the</strong> monograph dedicated to <strong>the</strong> study of judicial agreements, M.G. Constant<strong>in</strong>escu,<br />

hav<strong>in</strong>g as criterion <strong>the</strong> procedural function fulfilled by <strong>the</strong>se contracts, <strong>the</strong>se have been<br />

classified <strong>in</strong>to:<br />

-legal judicial agreements, which can only arise with <strong>the</strong> justice contribution;<br />

-judicial enforcement contracts, occurr<strong>in</strong>g as a consequence of legal forms <strong>and</strong><br />

-proper legal contracts, agreements of parties <strong>in</strong> court proceed<strong>in</strong>gs.<br />

At <strong>the</strong>ir turn, <strong>the</strong> legal contracts <strong>the</strong>mselves are divided <strong>in</strong>to legal contracts as far as<br />

forms of judgment are concerned (examples of voluntarily extension of competence,<br />

voluntary litis consortium s.o.) <strong>and</strong> legal contracts on <strong>the</strong> law merits, this category cover<strong>in</strong>g<br />

<strong>the</strong> transaction acknowledged by <strong>the</strong> consent decree. The <strong>in</strong>dication is that this last hypo<strong>the</strong>sis<br />

refers to <strong>the</strong> judicial transaction, where <strong>the</strong> parties’ agreement is governed by <strong>the</strong> contractual<br />

rules <strong>and</strong> <strong>the</strong> judge work, signally based on case law is “<strong>the</strong> second phase” <strong>in</strong> <strong>the</strong> performance<br />

of <strong>the</strong> judicial contract<br />

Thus, on <strong>the</strong> one h<strong>and</strong> we have a conventional element-<strong>the</strong> parties’ agreement <strong>and</strong> on<br />

<strong>the</strong> o<strong>the</strong>r h<strong>and</strong> a judicial element - judicial acknowledgement, <strong>the</strong> judge confirmation, who<br />

f<strong>in</strong>d<strong>in</strong>gs <strong>the</strong> parties’ will ei<strong>the</strong>r validate it or not (<strong>the</strong> parties disposal procedural right<br />

comb<strong>in</strong>es with <strong>the</strong> judge’s active role).<br />

So, <strong>in</strong> <strong>the</strong> case of judicial settlement, <strong>the</strong> court nei<strong>the</strong>r judges, nor adds anyth<strong>in</strong>g to <strong>the</strong><br />

effects of <strong>the</strong> transaction agreement, but only checks <strong>the</strong> legality of <strong>the</strong> agreement between <strong>the</strong><br />

parties, <strong>the</strong> expedient decree act<strong>in</strong>g as au<strong>the</strong>ntication of such agreement, as any legal decree is<br />

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assimilated, <strong>in</strong> terms of evidence as au<strong>the</strong>ntic paper (as ruled by C.A. Craiova, Civil Section,<br />

decision no.8683/1999, <strong>in</strong> Terzea, V., “Codurile adnotate. Codul Civil”, vol. III (art.1405-<br />

1914).<br />

3. THE TRANSACTION CONTRACT AND OTHER SIMILAR CATEGORIES<br />

The transaction is not <strong>the</strong> only way by which disputes can be settled amicably. There<br />

are several alternatives to <strong>the</strong> court (<strong>the</strong> so-called “ADR’s – Alternative Dispute Resolution).<br />

Also among <strong>the</strong> common pr<strong>in</strong>ciples of this family of contracts relat<strong>in</strong>g to litigations, we f<strong>in</strong>d<br />

o<strong>the</strong>rs as well, such as, <strong>the</strong> fact that <strong>the</strong>y meet <strong>the</strong> two types of loyalty: contractual <strong>and</strong><br />

procedural loyalty (Clay, T., 2006).<br />

A dist<strong>in</strong>ctive feature is that <strong>the</strong>se models o<strong>the</strong>r than contracts related to litigations refer<br />

to different realities, as though <strong>the</strong>y all aim at avoid<strong>in</strong>g <strong>the</strong> judicial lawsuit by <strong>the</strong> use of <strong>the</strong><br />

contract, <strong>the</strong>y do it <strong>in</strong> different ways.<br />

Speak<strong>in</strong>g of contracts relat<strong>in</strong>g to <strong>the</strong> dispute, we refer to conciliation, mediation <strong>and</strong><br />

transaction; <strong>the</strong>y are ma<strong>in</strong>ly processes aim<strong>in</strong>g to get closer <strong>the</strong> oppos<strong>in</strong>g parties while<br />

arbitration is above all a right to settle <strong>the</strong> dispute without seek<strong>in</strong>g to have <strong>the</strong> parties’<br />

agreement. The first does not lead to success unless everyone agrees; <strong>the</strong> second exists even if<br />

all parties are <strong>in</strong> disagreement. The first ones tend to “compromise”, <strong>the</strong> second by decision.<br />

Generally speak<strong>in</strong>g, how can we dist<strong>in</strong>guish <strong>the</strong> transaction from <strong>the</strong> close <strong>in</strong>stitutions?<br />

To provide an answer to this question, we start from <strong>the</strong> three elements of <strong>the</strong><br />

transaction: contract, dispute <strong>and</strong> mutual concessions. But, <strong>the</strong> notion of dispute is vague <strong>and</strong><br />

<strong>the</strong> mutual concessions characterization is not easy. Even <strong>the</strong> simplest of <strong>the</strong> three, apparently,<br />

<strong>the</strong> notion of contract may cause difficulties.<br />

In this approach we appreciate that not <strong>the</strong> name <strong>the</strong> parties give to <strong>the</strong>ir agreement of<br />

will, should be <strong>the</strong> criterion of dist<strong>in</strong>ction but especially <strong>the</strong> analysis of <strong>the</strong> parties’ will. Thus,<br />

we must <strong>in</strong>vestigate <strong>the</strong> cause of <strong>the</strong> legal act concluded, <strong>the</strong> dom<strong>in</strong>ant <strong>in</strong>tention of <strong>the</strong> parties<br />

– <strong>the</strong> mediated cause.<br />

The transaction is a contract. This idea allows to attempt at differentiat<strong>in</strong>g <strong>the</strong><br />

divestment transaction <strong>and</strong> <strong>the</strong> legal court order.<br />

The absence of conventional nature, also, allows dist<strong>in</strong>guish<strong>in</strong>g <strong>the</strong> consent/acceptance<br />

transaction, whereby one party recognizes <strong>the</strong> grounds of <strong>the</strong> o<strong>the</strong>r party’s claim, except that<br />

<strong>the</strong> acceptance could be a procedural consequence of a transaction.<br />

Transaction <strong>and</strong> court order: The transaction <strong>and</strong> <strong>the</strong> decree end <strong>the</strong> dispute; so we<br />

may claim that <strong>the</strong>se have substantially <strong>the</strong> same effect: <strong>the</strong> uncerta<strong>in</strong> subjective right<br />

becomes a certa<strong>in</strong>ty right (Vǎduva, D., 2002).<br />

A feature of judicial acts is that <strong>the</strong>y are <strong>the</strong> result of checks made by <strong>the</strong> court on <strong>the</strong><br />

merits <strong>and</strong> legality of claims. In <strong>the</strong> expedient decrees, <strong>the</strong> check conducted by <strong>the</strong> court only<br />

refers to meet<strong>in</strong>g legal requirements <strong>and</strong> will not look at <strong>the</strong> parties’ claim.<br />

The ma<strong>in</strong> element of differentiation resides <strong>in</strong> <strong>the</strong> proceed<strong>in</strong>gs effects of <strong>the</strong> court<br />

order that is equivalent to an au<strong>the</strong>ntic act, is enforceable <strong>and</strong> acts as res judicata. However,<br />

this difference vanishes when “a legal act with <strong>the</strong> object of cutt<strong>in</strong>g a dispute associates <strong>the</strong><br />

convention <strong>and</strong> <strong>the</strong> court <strong>in</strong>tervention” (Malaurie, Ph. et al., 2007). This applies to <strong>the</strong> legal<br />

transaction acknowledged by <strong>the</strong> expedient decree, by which <strong>the</strong> act keeps its conventional<br />

nature, but <strong>the</strong> judge’s ascerta<strong>in</strong>ment confers its au<strong>the</strong>ntic <strong>and</strong> enforceable nature.<br />

The former provisions of <strong>the</strong> Romanian Civil Code (Art.1711), accord<strong>in</strong>g to <strong>the</strong><br />

French legal model, used to assign res judicata to <strong>the</strong> transaction. French <strong>the</strong>orists used to<br />

admit that it was about a dim<strong>in</strong>ished authority, which actually, has been called “res<br />

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completes” to dist<strong>in</strong>guish it from that which derived from a court decision. The transaction<br />

can only have <strong>the</strong> b<strong>in</strong>d<strong>in</strong>g force of a contract <strong>and</strong> not that of a court order, its authority aris<strong>in</strong>g<br />

thus from <strong>the</strong> parties’ will (Vǎduva, D., 2002). That is why <strong>the</strong> new Romanian Civil Code, <strong>the</strong><br />

former article 1711 has no counterpart.<br />

The explanation/argument for this appears <strong>in</strong> <strong>the</strong> case law as follows: “<strong>the</strong> parties’<br />

agreement, even if transposed <strong>in</strong> a court order, is not <strong>the</strong> result of <strong>the</strong> contradictory discussion<br />

before <strong>the</strong> court <strong>and</strong> does not establish a cause to be under control <strong>in</strong> relation to <strong>the</strong> evidence<br />

taken or <strong>the</strong> laws that cover such situation; it is not thus a court judgment, based on evidence,<br />

on which <strong>the</strong> presumption of truth relies on <strong>and</strong> that is <strong>the</strong> basis of res judicata (Supreme<br />

Court, Civil section, decision no. 750/1981, <strong>in</strong> Terzea V., “Coduri adnotate. Codul Civil”, vol.<br />

III-art.1405-1914).<br />

The transaction <strong>and</strong> <strong>the</strong> acknowledgment of claims, namely <strong>the</strong>ir divestment: It is<br />

obvious that <strong>the</strong>se two procedural acts – acknowledgment <strong>and</strong> divestment assume as specific<br />

elements a litigat<strong>in</strong>g situation <strong>and</strong> <strong>the</strong> legal waiver operation. However, <strong>the</strong>se are not to be<br />

taken for <strong>the</strong> transaction because are not <strong>the</strong> result of <strong>the</strong> consistent desire of <strong>the</strong> parties, be<strong>in</strong>g<br />

unilateral legal acts.<br />

Transaction <strong>and</strong> arbitration clause: Both agreements focus on <strong>the</strong> dispute <strong>the</strong> parties<br />

decide to circumvent from <strong>the</strong> judge (Malaurie, Ph. et al., 2007).<br />

The difference resides <strong>in</strong> <strong>the</strong> fact that while <strong>the</strong> transaction acts as prevent<strong>in</strong>g or<br />

ext<strong>in</strong>guish<strong>in</strong>g <strong>the</strong> dispute between <strong>the</strong> parties, based on mutual concessions, <strong>the</strong> arbitration<br />

clause refers only to <strong>the</strong> jurisdiction of dispute settlement, which is assigned to an arbitrator.<br />

In <strong>the</strong> case of transaction, <strong>the</strong> subjects directly agree on <strong>the</strong>ir rights, while by <strong>the</strong><br />

arbitration clause <strong>the</strong> commitment is <strong>in</strong>direct, s<strong>in</strong>ce <strong>the</strong> judges will decide <strong>in</strong>stead of <strong>the</strong><br />

parties.<br />

Transaction <strong>and</strong> partition: The transaction <strong>and</strong> <strong>the</strong> amicable settlement show<br />

similarities. Thus, <strong>the</strong> amicable partition is an agreement by which <strong>the</strong> jo<strong>in</strong>t parties decide to<br />

end <strong>the</strong> jo<strong>in</strong>t possession, assign<strong>in</strong>g each one of <strong>the</strong>m an exclusive right over an asset that<br />

belonged to <strong>the</strong> jo<strong>in</strong>t assets. Not every amicable partition is necessarily a transaction, because<br />

it does not always <strong>in</strong>volves a dispute. If <strong>the</strong>re is litigation, a dispute between co-owners, <strong>the</strong><br />

partition end<strong>in</strong>g <strong>the</strong> jo<strong>in</strong>t possession <strong>and</strong> solv<strong>in</strong>g <strong>the</strong> conflict between <strong>the</strong> parties, could be<br />

described as a transaction (Malaurie, Ph. et al., 2007).<br />

A priori, any amicable partition seems to correspond to a transaction, its purpose be<strong>in</strong>g<br />

to avoid <strong>the</strong> compla<strong>in</strong>ts of a judicial separation. Generally, <strong>the</strong> case law refuses such<br />

assimilation. Not every divergent op<strong>in</strong>ion on <strong>the</strong> composition of <strong>the</strong> jo<strong>in</strong>t mass or on <strong>the</strong><br />

allocation of lots has necessarily a contentious nature.<br />

CONCLUSIONS AND IMPLICATIONS<br />

The parties’ agreement, even if transposed <strong>in</strong> a court order, is not <strong>the</strong> result of <strong>the</strong><br />

contradictory discussion before <strong>the</strong> court <strong>and</strong> does not establish a cause to be under control <strong>in</strong><br />

relation to <strong>the</strong> evidence taken or <strong>the</strong> laws that cover such situation; it is not thus a court<br />

judgment, based on evidence, on which <strong>the</strong> presumption of truth relies on <strong>and</strong> that is <strong>the</strong> basis<br />

of res judicata<br />

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REFERENCES<br />

1. Clay, T., Transaction et autres contracts relatives aux litiges, <strong>in</strong> La transaction dans toutes<br />

ses dimensions, Dalloz, 2006;<br />

2. Constant<strong>in</strong>escu, M.G., Contractele judiciare, Publisher “Universul”, Bucharest, 1983;<br />

3. Deleanu, I., Tratat de procedurǎ civilǎ, vol. I, Publisher: All Beck, 2005;<br />

4. R. von Iher<strong>in</strong>h, Lupta pentru drept, translation by A. Florea, Publisher: All Beck, 2002;<br />

5. Malaurie, Ph., Aynes, L., Gautier, P.Y., Contractele speciale, coord<strong>in</strong>ator of <strong>the</strong> Romanian<br />

edition M. Șcheaua, translated by Dǎnişor, D., Publisher: Wolters Kluwer, 2007;<br />

6. Mitea, V., Privire asupra contractelor judiciare în procesul civil, <strong>in</strong> “Law” Reveu no<br />

3/2011<br />

7. Romanian Civil Code adopted by Law no. 287/2009;<br />

8. Stǎtescu, C., Bîrsan, C., Drept civil. Teoria general a obligaţiilor, ed. a-VIII, Publisher: All<br />

Beck, 2002;<br />

9. Terzea, V., Coduri adnotate. Codul Civil, vol. III (art. 1405-1914), Publisher: C.H.Beck<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

E-GOVERNMENT ON LOCAL LEVEL<br />

CASE STUDY: MUNICIPALITY OF KORCA<br />

Mar<strong>in</strong>ela Teneqexhi<br />

University”Fan S.Noli” Korce<br />

Eleni Vangjeli<br />

University”Fan S.Noli” Korce<br />

Gentisa Furxhi<br />

University”Fan S.Noli” Korce<br />

ABSTRACT<br />

E-Government refers to <strong>the</strong> use by government agencies of <strong>in</strong>formation technologies<br />

that have <strong>the</strong> ability to transform relations with citizens,bus<strong>in</strong>eses <strong>and</strong> o<strong>the</strong>r fields of<br />

government.These technologies can serve a variety of different objectives:better delivery of<br />

government services to citizens,improved <strong>in</strong>teractions with bus<strong>in</strong>ess <strong>and</strong> <strong>in</strong>dustry,citizen<br />

<strong>in</strong>volvement through access to <strong>in</strong>formation,more efficient government management. The<br />

achieved benefits can be less corruption,<strong>in</strong>creased transparency,greater convenience,revenue<br />

growth,cost reductions. This study is focused on some elements of E-government <strong>in</strong> Korca<br />

Municipality. The project concern<strong>in</strong>g <strong>the</strong> implementation of an Intranet <strong>in</strong> <strong>the</strong> Municipality of<br />

Korca was completed <strong>in</strong> November 2007. This project <strong>in</strong>cluded <strong>the</strong> <strong>in</strong>stallation of two or more<br />

computers <strong>in</strong> one office based on work<strong>in</strong>g dem<strong>and</strong>. All of <strong>the</strong>m were connected through a<br />

s<strong>in</strong>gle <strong>in</strong>tranet network <strong>and</strong> were able to access this network.<br />

Before start<strong>in</strong>g this project <strong>in</strong> <strong>the</strong> Municipality of Korca, none of office computers<br />

were connected <strong>in</strong> a network with one ano<strong>the</strong>r. Actually, all <strong>the</strong> Municipality’s computers are<br />

connected <strong>in</strong> a network <strong>and</strong> everyone has access <strong>in</strong> <strong>the</strong> Municipality’s network. Through its<br />

web page, <strong>the</strong> Municipality of Korca aims to <strong>in</strong>crease civic participation <strong>in</strong> local government<br />

<strong>and</strong> promote <strong>the</strong> town’s image .One of <strong>the</strong> most important conclusion is that E-Government<br />

will reduce bureaucracy <strong>and</strong> corruptive actions by improv<strong>in</strong>g of <strong>the</strong> progress of <strong>the</strong> public<br />

sector.<br />

Key words: e-Government, transparency, <strong>in</strong>formation technology, government<br />

services, effectiveness on government<br />

1. INTRODUCTION<br />

E-Government means to transform <strong>the</strong> way of govern<strong>in</strong>g <strong>the</strong> people. This process<br />

requires a strategy which beg<strong>in</strong>s with an analysis to <strong>the</strong> political will, resources, regulatory<br />

environment <strong>and</strong> ability of population to use certa<strong>in</strong> technologies. The success of E-<br />

Government requires radical changes towards how <strong>the</strong> governance functions <strong>and</strong> how <strong>the</strong><br />

population perceives <strong>the</strong> way of government assistance to it.<br />

In order to realize such a successful transformation of government through E-<br />

Government <strong>the</strong> follow<strong>in</strong>g five elements are necessary: reform process, leadership,<br />

<strong>in</strong>vestments, cooperation <strong>and</strong> civic <strong>in</strong>volvement.<br />

592


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

In <strong>the</strong> Albanian reality, a good share of local governance problems is connected to <strong>the</strong><br />

lack of Information Systems or bad adm<strong>in</strong>istration of Information Systems. Related to this we<br />

can mention some facts: Althought many <strong>in</strong>formation ga<strong>the</strong>red at national <strong>and</strong> central level<br />

legally or <strong>in</strong>stitutionally, must be furnished to <strong>the</strong> local adm<strong>in</strong>istrations, most probably it<br />

doesn’t happens; The ga<strong>the</strong>red <strong>in</strong>formations at every level, usually is considered as“personal”,<br />

<strong>in</strong>stead of bee<strong>in</strong>g considered as a public component <strong>and</strong> as a base for realiz<strong>in</strong>g a service or a<br />

public function; The existent databases at central level are not developed accord<strong>in</strong>g to<br />

common st<strong>and</strong>arts <strong>and</strong> moreover for different reasons are not completely usable at local<br />

levels; The nowadays Information Systems <strong>in</strong> In <strong>the</strong> Albanian reality, a good share of local<br />

governance problems is connected to <strong>the</strong> lack of Information Systems or bad adm<strong>in</strong>istration of<br />

Information Systems.<br />

The nowadays Information Systems <strong>in</strong>, <strong>and</strong> especially at local level does not respond<br />

to <strong>the</strong> contemporary needs <strong>and</strong> <strong>in</strong> general are based on old concepts <strong>and</strong> technologies. The<br />

majority of services are delivered <strong>in</strong> a traditional manner through public corporations<br />

established both by <strong>the</strong> municipalities <strong>and</strong> <strong>the</strong> government. In <strong>the</strong> case of market-based<br />

economies <strong>and</strong> ongo<strong>in</strong>g adm<strong>in</strong>istrative reforms, arguments for contract<strong>in</strong>g out public services<br />

generally are tied to dem<strong>and</strong>s to improve <strong>the</strong> quality of public services <strong>and</strong> to satisfy citizens’<br />

needs. However, legislation on local governments is not focused on <strong>the</strong> dem<strong>and</strong>s <strong>and</strong><br />

preferences of citizens as <strong>the</strong> criteria for <strong>the</strong> choice of <strong>and</strong> priorities <strong>in</strong> public service delivery.<br />

The citizen’s choice is still neglected <strong>in</strong> <strong>the</strong> formal regulation of public service delivery.<br />

Public services <strong>and</strong> <strong>the</strong>ir effective distribution have a great impact on <strong>the</strong> economic <strong>and</strong> social<br />

development of a country. Dur<strong>in</strong>g <strong>the</strong> transformation process <strong>in</strong>to a knowledge based society<br />

that a country undergoes, it is very important to offer those services effectively, promptly <strong>and</strong><br />

<strong>in</strong> a transparent manner <strong>in</strong> l<strong>in</strong>e with <strong>the</strong> needs <strong>and</strong> dem<strong>and</strong>s of <strong>the</strong> citizens <strong>and</strong> bus<strong>in</strong>esses<br />

(Kooiman, 2003). The importance of transparency <strong>in</strong> government is widely acknowledged,<br />

both to promote greater public confidence <strong>in</strong> <strong>the</strong> policy-mak<strong>in</strong>g process <strong>and</strong> to maximize<br />

accountability. The evidence demonstrates that more <strong>and</strong> more local government departments<br />

<strong>and</strong> public sector agencies are us<strong>in</strong>g <strong>the</strong> web to publish <strong>and</strong> distribute official <strong>in</strong>formation <strong>and</strong>,<br />

to a lesser extent, to facilitate <strong>the</strong> delivery of onl<strong>in</strong>e services.<br />

Public participation at <strong>the</strong> local government level <strong>in</strong>cludes both community <strong>and</strong><br />

stakeholder <strong>in</strong>volvement processes. The community is comprised of a dist<strong>in</strong>guishable subset<br />

of stakeholders (for example, residents <strong>and</strong> small bus<strong>in</strong>ess owners whose property, property<br />

values, or economic welfare is adversely affected by <strong>the</strong> decisions). Stakeholders <strong>in</strong>clude<br />

parties with a legitimate <strong>in</strong>terest or stake <strong>in</strong> <strong>the</strong> issues or impend<strong>in</strong>g decisions about <strong>the</strong> local<br />

economy, resources, plann<strong>in</strong>g (for example, site owners <strong>and</strong> users, government regulators,<br />

members of <strong>the</strong> community, <strong>in</strong>dustry <strong>and</strong> bus<strong>in</strong>ess, government at different levels).<br />

2. LITERATURE REVIEW<br />

An important step <strong>in</strong> underst<strong>and</strong><strong>in</strong>g how governments are us<strong>in</strong>g e-government services<br />

is to def<strong>in</strong>e “egovernment”.<br />

Several def<strong>in</strong>itions exist, each emphasiz<strong>in</strong>g different aspects of different technologies<br />

that governments use to reach <strong>the</strong> public. Some authors <strong>in</strong>clude <strong>in</strong>ternal network<strong>in</strong>g <strong>and</strong> fileshar<strong>in</strong>g<br />

capabilities as a part of <strong>the</strong> e-government provision (Moon 2002). Brown & Brudney<br />

(2004) <strong>in</strong>clude <strong>in</strong> <strong>the</strong>ir def<strong>in</strong>ition that e-government specifically targets “citizens, bus<strong>in</strong>ess<br />

partners, employees <strong>and</strong> o<strong>the</strong>r government entities.”Ano<strong>the</strong>r def<strong>in</strong>ition of e-government<br />

accord<strong>in</strong>g to West (2004)is:<br />

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THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

“E-government refers to <strong>the</strong> delivery of government <strong>in</strong>formation <strong>and</strong> services onl<strong>in</strong>e through<br />

<strong>the</strong> Internet…Unlike traditional structures, which are hierarchical, l<strong>in</strong>ear, <strong>and</strong> one-way,<br />

<strong>in</strong>ternet delivery systems are nonhierarchical, nonl<strong>in</strong>ear, two-way, <strong>and</strong> available 24 hours a<br />

day, seven days a week.” (West 2004).<br />

Electronic government, or “E-Government,” has been a ris<strong>in</strong>g topic for public<br />

adm<strong>in</strong>istrators s<strong>in</strong>ce Internet technologies exploded <strong>in</strong>to <strong>the</strong> 1990s. The Internet is not <strong>the</strong> first<br />

communications technology to have a drastic impact on <strong>the</strong> work<strong>in</strong>gs of government, but<br />

Internet technologies have been adopted much more quickly than <strong>the</strong> telephone, radio, <strong>and</strong><br />

television technologies of <strong>the</strong> past.<br />

Attempt<strong>in</strong>g to <strong>the</strong>orize <strong>the</strong> changes that e-government has had <strong>and</strong> will cont<strong>in</strong>ue to<br />

have on governments, several dichotomies have been drawn between <strong>the</strong> traditional models of<br />

public adm<strong>in</strong>istration <strong>and</strong> <strong>the</strong> new customer-service models driven by onl<strong>in</strong>e service provision<br />

(Ho 2002;<br />

Melitski 2003; Musso, Weare & Hale 1999).<br />

Melitski (2003) outl<strong>in</strong>es two compet<strong>in</strong>g paradigms that frame how governments<br />

operate <strong>the</strong>ir egovernment service: <strong>the</strong> Information Technology (IT) paradigm <strong>and</strong> <strong>the</strong> public<br />

adm<strong>in</strong>istration (PA) paradigm. The IT paradigm arose dur<strong>in</strong>g <strong>the</strong> 1980s <strong>and</strong> early 1990s.<br />

Dur<strong>in</strong>g this time, before <strong>the</strong> advancement of <strong>the</strong> Internet, governments’ IT functions were<br />

limited to a few large ma<strong>in</strong>frame computers which could be used only by technically tra<strong>in</strong>ed<br />

IT managers. S<strong>in</strong>ce <strong>the</strong>se IT managers were <strong>the</strong> sole users of <strong>the</strong> government technologies,<br />

<strong>the</strong>y planned, designed <strong>and</strong> implemented technologies based on <strong>the</strong>ir preferences <strong>and</strong><br />

technical abilities alone. The newer PA paradigm, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, arose with <strong>the</strong><br />

widespread adoption of <strong>the</strong> Internet <strong>in</strong> <strong>the</strong> late 1990s <strong>in</strong>to <strong>the</strong> twenty-first century. As more<br />

<strong>and</strong> more people began us<strong>in</strong>g <strong>the</strong> World Wide Web, technical knowledge grew among<br />

government employees <strong>and</strong> citizens. As employees <strong>and</strong> citizens became familiar with<br />

technologies, <strong>the</strong>y began dem<strong>and</strong><strong>in</strong>g <strong>in</strong>creased e-government services.<br />

Though <strong>the</strong>se two dist<strong>in</strong>ct paradigms developed decades ago, <strong>the</strong>y both still rema<strong>in</strong> <strong>in</strong><br />

conflict today. In <strong>the</strong> IT paradigm, sophisticated technologies provided through e-government<br />

are rationally analyzed for efficiency <strong>and</strong> effectiveness <strong>in</strong> deliver<strong>in</strong>g services to <strong>the</strong> citizens.<br />

Technologies are evaluated based upon cost, upon how <strong>the</strong>y will help <strong>the</strong> government<br />

streaml<strong>in</strong>e processes, <strong>and</strong> upon whe<strong>the</strong>r <strong>the</strong> IT managers have <strong>the</strong> skills <strong>and</strong> abilities to<br />

develop. The new PA paradigm, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, focuses new technologies on <strong>the</strong> dem<strong>and</strong><br />

from <strong>the</strong> citizens, plac<strong>in</strong>g less emphasis on rational analysis.<br />

Research from o<strong>the</strong>r authors has cont<strong>in</strong>ued to focus on <strong>the</strong> new customer-service<br />

centered.<br />

3. LOCAL E-GOVERNMENT<br />

E-government is about putt<strong>in</strong>g citizens <strong>and</strong> customers at <strong>the</strong> heart of everyth<strong>in</strong>g governments<br />

do, <strong>and</strong> build<strong>in</strong>g service access, delivery <strong>and</strong> accountability around <strong>the</strong>m. It is about us<strong>in</strong>g<br />

technology to break down social exclusion, <strong>and</strong> support<strong>in</strong>g <strong>the</strong> transformation of public<br />

agencies <strong>in</strong>to more open, accountable bodies, which can enable <strong>and</strong> encourage citizens <strong>and</strong><br />

local communities to exercise <strong>the</strong>ir rights <strong>and</strong> responsibilities, <strong>and</strong> to contribute to <strong>the</strong><br />

modernization. Local e-government is <strong>the</strong> realization of this vision at <strong>the</strong> local level, at <strong>the</strong><br />

po<strong>in</strong>t where <strong>the</strong> vast majority of services are delivered. Customers <strong>and</strong> citizens have<br />

overlapp<strong>in</strong>g, <strong>in</strong>ter-related needs. Local e-government can assist <strong>in</strong> transform<strong>in</strong>g experts’<br />

knowledge of deal<strong>in</strong>g with public services <strong>in</strong> local areas. It can help transform <strong>the</strong> way public<br />

594


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

service providers do bus<strong>in</strong>ess, br<strong>in</strong>g<strong>in</strong>g huge ga<strong>in</strong>s <strong>in</strong> <strong>the</strong> efficiency <strong>and</strong> effectiveness of<br />

services. It can also make genu<strong>in</strong>ely <strong>in</strong>tegrated, open <strong>and</strong> accountable government possible.<br />

In <strong>the</strong> Albanian reality, a good share of local governance problems is connected to <strong>the</strong><br />

lack of Information Systems or bad adm<strong>in</strong>istration of Information Systems.<br />

3.1 STAGES WHERE E-GOVERNMENT GOES THROUGH<br />

E-Government is not just a simple procedure of provid<strong>in</strong>g employees with computers<br />

<strong>and</strong> automation of old practices. Automation of bureaucratic procedures will not br<strong>in</strong>g greater<br />

effectiveness on government process or encourage citizens to participate <strong>in</strong> governance.<br />

Technological solutions alone that are not followed by appropriate strategies cannot<br />

change <strong>the</strong> bureaucratic mentality which affects adm<strong>in</strong>istrations <strong>in</strong> every country. If we were<br />

to expla<strong>in</strong> it correctly, we would say that E-Government uses <strong>the</strong> technology <strong>in</strong> order to<br />

<strong>in</strong>crease transparency, avoid distance <strong>and</strong> o<strong>the</strong>r barriers <strong>and</strong> enabl<strong>in</strong>g <strong>in</strong>dividuals aim<strong>in</strong>g <strong>the</strong>ir<br />

participation <strong>in</strong> democratic processes which affect <strong>in</strong>creas<strong>in</strong>gly <strong>the</strong>ir lives.<br />

Generally, governments have different strategies <strong>in</strong> apply<strong>in</strong>g E-Government. Some of<br />

<strong>the</strong>m created long term <strong>and</strong> comprehensive strategies; o<strong>the</strong>rs are mostly concentrated on a few<br />

elements look<strong>in</strong>g for <strong>the</strong>ir immediate implementation. However, <strong>in</strong> practice has been noted<br />

that <strong>the</strong> most successful countries <strong>in</strong> apply<strong>in</strong>g E-Government began implement<strong>in</strong>g small<br />

projects by tak<strong>in</strong>g small but firm steps.<br />

-First stage: Publication<br />

Each government produces a great amount of <strong>in</strong>formation which is necessary for<br />

<strong>in</strong>dividuals <strong>and</strong> bus<strong>in</strong>esses. Interne <strong>and</strong> o<strong>the</strong>r advanced communication technologies can br<strong>in</strong>g<br />

<strong>in</strong>formation faster <strong>and</strong> directly to <strong>the</strong> citizen. Implementation of this stage generally changes<br />

<strong>the</strong> concept depend<strong>in</strong>g on <strong>the</strong> country, but developed countries began this stage by publish<strong>in</strong>g<br />

onl<strong>in</strong>e <strong>in</strong>formation of all public <strong>in</strong>stitutions from requested documents to forms to fill, special<br />

requests <strong>and</strong> every k<strong>in</strong>d of application follow<strong>in</strong>g its regulatory legal frame. Such k<strong>in</strong>d of<br />

comparison avoids time consum<strong>in</strong>g for citizens who can f<strong>in</strong>d onl<strong>in</strong>e <strong>the</strong> <strong>in</strong>formation <strong>the</strong>y<br />

need, avoid<strong>in</strong>g go<strong>in</strong>g <strong>the</strong>re or stay<strong>in</strong>g <strong>in</strong> long queues.<br />

Web pages of <strong>the</strong>se <strong>in</strong>stitutions provide <strong>in</strong>formation on government <strong>and</strong> governance.<br />

Therefore, <strong>the</strong>y serve as forego<strong>in</strong>g to E-Government.<br />

-Second Stage: Interaction<br />

Encourag<strong>in</strong>g <strong>and</strong> Develop<strong>in</strong>g Civil Society Participation <strong>in</strong> Governance<br />

Creation <strong>and</strong> publication of web pages, although rich <strong>in</strong> <strong>in</strong>formation <strong>and</strong> content, is<br />

only <strong>the</strong> first step. E-Government has <strong>the</strong> potential to <strong>in</strong>volve <strong>the</strong> citizens <strong>in</strong> governance<br />

process through <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> civic <strong>in</strong>teraction with policy makers <strong>in</strong> every step of this cycle<br />

<strong>in</strong> every possible level. This contributes of course <strong>in</strong> <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> public confidence <strong>in</strong><br />

governance process.<br />

Interact<strong>in</strong>g level of E-Government <strong>in</strong>volves a reciprocal communication which starts<br />

with basic functions such as <strong>in</strong>form<strong>in</strong>g e-mails <strong>and</strong> forms or questionnaires which enable <strong>the</strong>ir<br />

users to express <strong>the</strong>ir attitudes <strong>and</strong> comments concern<strong>in</strong>g <strong>the</strong> proposals of executives or policy<br />

makers.<br />

This stage of E-Government could <strong>in</strong>clude creation of civic-government as it is <strong>the</strong><br />

case of <strong>the</strong> Republic of Armenia. These for a constitute onl<strong>in</strong>e communities where people<br />

exchange ideas, raise <strong>the</strong> awareness of public op<strong>in</strong>ion on several issues <strong>and</strong> ensure that<br />

physical distance is not a barrier to participation. In Armenia, citizens are encouraged to give<br />

595


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<strong>the</strong>ir op<strong>in</strong>ions from participation on political level to problems concern<strong>in</strong>g <strong>the</strong> environmental<br />

issues.<br />

-Third stage: Shar<strong>in</strong>g<br />

Enabl<strong>in</strong>g government services onl<strong>in</strong>e<br />

Moreover, <strong>the</strong> Government may create web pages which enable onl<strong>in</strong>e shar<strong>in</strong>g. Just as<br />

<strong>the</strong> private sector <strong>in</strong> developed countries which uses such technologies for onl<strong>in</strong>e shar<strong>in</strong>g,<br />

government services as well could be seen under this view. Use of Internet <strong>and</strong> o<strong>the</strong>r<br />

<strong>in</strong>struments of e-commerce, results <strong>in</strong> cost reduction for <strong>the</strong>se services, higher confidence <strong>in</strong><br />

<strong>in</strong>formation process <strong>and</strong> <strong>in</strong>crease of long term productivity.<br />

Such an onl<strong>in</strong>e shar<strong>in</strong>g webpage is a direct connection to services provided from<br />

public <strong>in</strong>stitutions <strong>in</strong> a suitable time for its user. In <strong>the</strong> past, such services like l<strong>and</strong><br />

registration, renewal of ID cards or different certifications were time consum<strong>in</strong>g <strong>and</strong> citizens<br />

spend hours <strong>in</strong> long queues. Citizens were faced every day with <strong>the</strong> bureaucracy <strong>and</strong> possible<br />

corruptive actions. By mak<strong>in</strong>g automatic such processes like tax payments, governments<br />

which apply to this stage expect to reduce <strong>the</strong> bureaucracy <strong>and</strong> dim<strong>in</strong>ish corruptive cases.<br />

Shar<strong>in</strong>g web pages can <strong>in</strong>crease productivity on both public <strong>and</strong> private sectors. This<br />

can be achieved by mak<strong>in</strong>g faster, free <strong>and</strong> simpler all <strong>the</strong> processes requir<strong>in</strong>g <strong>the</strong> presence or<br />

approval of government <strong>in</strong>stitutions. However, <strong>the</strong> Government should underst<strong>and</strong> that<br />

implement<strong>in</strong>g such a project would not be easy <strong>and</strong> cheap. As a result, creation <strong>and</strong> work<strong>in</strong>g<br />

for such web pages require changes <strong>in</strong> legal framework <strong>and</strong> education of civil employees or<br />

those who work <strong>in</strong> public agencies.<br />

3.2 E-GOVERNMENT IN THE MUNICIPALITY OF KORCA<br />

The project concern<strong>in</strong>g <strong>the</strong> implementation of an Intranet <strong>in</strong> <strong>the</strong> Municipality of Korca<br />

was completed <strong>in</strong> November 2007. This project <strong>in</strong>cluded <strong>the</strong> <strong>in</strong>stallation of two or more<br />

computers <strong>in</strong> one office based on work<strong>in</strong>g dem<strong>and</strong>. All of <strong>the</strong>m were connected through a<br />

s<strong>in</strong>gle <strong>in</strong>tranet network <strong>and</strong> were able to access this network.<br />

Before start<strong>in</strong>g this project <strong>in</strong> <strong>the</strong> Municipality of Korca, none of office computers<br />

were connected <strong>in</strong> a network with one ano<strong>the</strong>r. Actually, all <strong>the</strong> Municipality’s computers are<br />

connected <strong>in</strong> a network <strong>and</strong> everyone has access <strong>in</strong> <strong>the</strong> Municipality’s network, but not<br />

everyone has <strong>the</strong> right to access <strong>the</strong> Internet. In fact, 90% of computers <strong>in</strong> <strong>the</strong> Municipality of<br />

Korca have access <strong>in</strong> Internet <strong>and</strong> has been made possible a second back-up system which<br />

enables this <strong>in</strong>stitution to have Internet access every time it needs to. It is worth mention<strong>in</strong>g<br />

that <strong>the</strong> Internet quality <strong>and</strong> speed have been <strong>in</strong>creased considerably.<br />

Consider<strong>in</strong>g that some offices such as <strong>the</strong> f<strong>in</strong>ance office are specialized on specific<br />

<strong>and</strong> important tasks, <strong>the</strong> ma<strong>in</strong> goal is to protect <strong>the</strong> computers from possible Internet virus<br />

attacks.<br />

In <strong>the</strong> municipal <strong>in</strong>formation system have been <strong>in</strong>stalled excellent antivirus systems as<br />

protective means for <strong>the</strong> system; have been activated firewalls which serve as barriers <strong>in</strong><br />

protect<strong>in</strong>g <strong>the</strong> <strong>in</strong>formation from malicious <strong>in</strong>dividuals outside <strong>the</strong> system. It has been<br />

considered that some offices which possess critical <strong>and</strong> important <strong>in</strong>formation be more<br />

protected by not access<strong>in</strong>g <strong>the</strong> Internet.<br />

Almost all <strong>the</strong> directories <strong>in</strong> <strong>the</strong> Municipality of Korca operate toge<strong>the</strong>r through one<br />

s<strong>in</strong>gle network <strong>and</strong> share <strong>in</strong>formation with each o<strong>the</strong>r. This has made <strong>the</strong> work easier <strong>and</strong><br />

<strong>in</strong>creased <strong>the</strong> efficiency among directories.<br />

This system is based <strong>in</strong> connect<strong>in</strong>g <strong>the</strong> computers, creat<strong>in</strong>g a database <strong>and</strong> <strong>in</strong>ternal e-<br />

mail services.<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

In 2010 <strong>the</strong> Directory of Incomes was computerized. Actually <strong>the</strong> whole <strong>in</strong>formation<br />

concern<strong>in</strong>g Korca bus<strong>in</strong>esses is electronic already <strong>and</strong> easily verifiable. This is <strong>the</strong> reason why<br />

tax payments are easily manageable <strong>and</strong> enables to notify bus<strong>in</strong>esses through a mobile<br />

message about <strong>the</strong> date of payments.<br />

The whole bus<strong>in</strong>esses are easily verifiable onl<strong>in</strong>e on Municipality web page <strong>in</strong> “Stop<br />

Informality” banner at: http://www.bashkiakorce.gov.al/site/companies.php<br />

The advantages <strong>and</strong> benefits from implement<strong>in</strong>g <strong>the</strong> <strong>in</strong>formation system <strong>in</strong> municipal<br />

computer systems are:<br />

♦ Improv<strong>in</strong>g work quality<br />

♦ Rapid response to citizens<br />

♦ Cost reduction of pr<strong>in</strong>t<strong>in</strong>g <strong>and</strong> distribution<br />

♦ Facilitat<strong>in</strong>g <strong>the</strong> work of public employees<br />

♦ Reduc<strong>in</strong>g time consume <strong>in</strong> mov<strong>in</strong>g from one office to ano<strong>the</strong>r<br />

♦ Focus<strong>in</strong>g on more important objectives <strong>and</strong> projects<br />

♦ Improv<strong>in</strong>g relations among employees<br />

♦ Decentralization<br />

♦ Less bureaucratic procedures <strong>in</strong> <strong>the</strong> <strong>in</strong>stitution<br />

♦ Faster exchange of <strong>in</strong>formation from one office to ano<strong>the</strong>r<br />

♦ Municipal clerks are able to f<strong>in</strong>d <strong>in</strong>formation <strong>in</strong> a shorter time <strong>and</strong> when <strong>the</strong>y need it<br />

♦ Improv<strong>in</strong>g <strong>the</strong> relations with bus<strong>in</strong>ess <strong>and</strong> public<br />

♦ More transparency concern<strong>in</strong>g <strong>the</strong> most important activities<br />

♦ Higher <strong>in</strong>volvement of citizens by giv<strong>in</strong>g <strong>the</strong>m <strong>the</strong> right for more <strong>in</strong>formation<br />

Actually, effects from implement<strong>in</strong>g <strong>the</strong> system are obvious to <strong>the</strong> municipal staff.<br />

Their work has been made very easy, but <strong>the</strong>re is much to be done concern<strong>in</strong>g <strong>the</strong> public<br />

relations, as <strong>the</strong> <strong>in</strong>frastructure does not allows for direct public communication. However,<br />

improvement of relations among bus<strong>in</strong>esses which operate <strong>in</strong> Korca is evident.<br />

It is worth <strong>the</strong> fact that public procurements now on will be fully transparent to <strong>the</strong><br />

stakeholders <strong>and</strong> <strong>the</strong> public as well, s<strong>in</strong>ce <strong>the</strong>y will be published on Municipality’s web page<br />

<strong>and</strong> <strong>the</strong> conditions for be<strong>in</strong>g part of this process. O<strong>the</strong>r aspects of <strong>the</strong> work of <strong>the</strong><br />

Municipality are <strong>in</strong>tended to become transparent too.<br />

-Internal communication<br />

The <strong>in</strong>formation is shared cont<strong>in</strong>uously from one office to ano<strong>the</strong>r. Before this was<br />

h<strong>and</strong>led thorough hard copies of documents, but now it is enables through network reduc<strong>in</strong>g<br />

thus time consum<strong>in</strong>g <strong>and</strong> o<strong>the</strong>r costs related directly to <strong>in</strong>formation exchange. It is worth<br />

mention<strong>in</strong>g <strong>the</strong> fact that Municipal managers delegate tasks through <strong>in</strong>ternal e-mail services<br />

<strong>and</strong> also o<strong>the</strong>r <strong>in</strong>formation could be shared through <strong>the</strong> same forms such as calls for meet<strong>in</strong>g,<br />

etc. also, we could mention that each office is obliged to have its e-mail service controlled <strong>and</strong><br />

is responsible <strong>in</strong> cases of lack of correctness.<br />

-External communication<br />

In order to avoid <strong>the</strong> citizens’ l<strong>in</strong>es <strong>in</strong> municipal offices <strong>in</strong> ask<strong>in</strong>g for <strong>in</strong>formation <strong>and</strong><br />

for becom<strong>in</strong>g more transparent, <strong>the</strong> Municipality of Korca has published on its own web page<br />

all <strong>the</strong> requested <strong>in</strong>formation from <strong>the</strong> citizens <strong>in</strong> order to make <strong>the</strong>m get it with no costs. This<br />

is <strong>the</strong> reason why <strong>in</strong> <strong>the</strong> Municipality hallway a term<strong>in</strong>al has been established where <strong>the</strong><br />

municipal web page can be accessed <strong>in</strong> every moment.<br />

Every municipal department has <strong>the</strong> right to publish <strong>in</strong>formation on <strong>the</strong> web page<br />

<strong>in</strong>directly. S<strong>in</strong>ce <strong>the</strong>re is an employee who is <strong>in</strong> charge of <strong>the</strong> es<strong>the</strong>tical <strong>in</strong>formation aspect,<br />

597


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<strong>the</strong> procedure which comes to use <strong>in</strong> such cases is that each department selects <strong>the</strong><br />

<strong>in</strong>formation to publish, puts it on <strong>the</strong> system <strong>and</strong> <strong>the</strong> above mentioned employee after mak<strong>in</strong>g<br />

<strong>the</strong> necessary arrangements, publishes it<br />

-What is www.bashkiakorce.gov.al?<br />

This is a web page of <strong>the</strong> Municipality of Korca where a great deal of <strong>in</strong>formation is<br />

published. Such <strong>in</strong>formation is related to <strong>the</strong> work of <strong>the</strong> Municipality, its activities, programs<br />

on future activities <strong>and</strong> o<strong>the</strong>r <strong>in</strong>formation which aim to help <strong>the</strong> citizens.<br />

By publish<strong>in</strong>g such <strong>in</strong>formation on Internet, <strong>the</strong> Municipality aims to <strong>in</strong>crease <strong>the</strong><br />

civic confidence becom<strong>in</strong>g more transparent <strong>and</strong> open to <strong>the</strong>m.<br />

Also, it aims to improve <strong>the</strong> general image of <strong>the</strong> town by display<strong>in</strong>g its most positive<br />

aspects. One of <strong>the</strong> advantages of this web page is <strong>the</strong> right given to citizens for mak<strong>in</strong>g<br />

petitions or compla<strong>in</strong>ts concern<strong>in</strong>g <strong>the</strong>ir dissatisfactions on <strong>the</strong> work of Municipality or o<strong>the</strong>r<br />

reasons.<br />

Also, citizens’ requests or petitions could be posted directly on <strong>the</strong> municipal e-mail.<br />

Ano<strong>the</strong>r special po<strong>in</strong>t to be mentioned related to <strong>the</strong> municipal web page is <strong>the</strong> newsletter<br />

where everyone is <strong>in</strong>vited to get <strong>the</strong> latest <strong>in</strong>formation <strong>and</strong> news.<br />

598


THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

E-Government <strong>in</strong> <strong>the</strong> Municipality of Korca aims to <strong>in</strong>crease <strong>the</strong> civic <strong>in</strong>volvement <strong>in</strong><br />

local government. Therefore, it has been published on <strong>the</strong> municipal web page <strong>in</strong>formation on<br />

a Municipality’s program which arranges meet<strong>in</strong>gs on specific dates where citizens take <strong>the</strong><br />

floor.<br />

It is important to work on E-legislation where as technologies are developed fur<strong>the</strong>r,<br />

<strong>the</strong> need to process a regulatory frame <strong>and</strong> amend <strong>the</strong> exist<strong>in</strong>g laws <strong>in</strong>creases too. Therefore,<br />

IT will be better <strong>in</strong>tegrated with all <strong>the</strong> activities k<strong>in</strong>ds <strong>and</strong> bus<strong>in</strong>ess practices as well as<br />

government policies or activities. Some of <strong>the</strong> areas where E-legislation plays a special role<br />

are as follow<strong>in</strong>g:<br />

♦Data collection, public <strong>in</strong>formation, confidentiality.<br />

♦Technical st<strong>and</strong>ards, tariffs <strong>and</strong> licens<strong>in</strong>g.<br />

♦E-Commerce.<br />

♦Electronic signature.<br />

♦Cybernetic crime <strong>and</strong> security.<br />

♦Registration of “doma<strong>in</strong> names”.<br />

♦Intellectual ownership <strong>and</strong> author’s rights.<br />

IT have been quickly developed, <strong>the</strong>refore process<strong>in</strong>g <strong>the</strong> new legislation should be<br />

made on careful evaluation basis of <strong>the</strong> “exist<strong>in</strong>g barriers” as care should be taken for IT not<br />

to be “very regular” but space to be left for fur<strong>the</strong>r developments.<br />

The technology used <strong>in</strong> establish<strong>in</strong>g <strong>the</strong> <strong>in</strong>tranets <strong>in</strong> different <strong>in</strong>stitutions aims to<br />

reduce <strong>the</strong> <strong>in</strong>efficiency, improve <strong>the</strong> general <strong>in</strong>stitutional productivity, improve <strong>the</strong> services it<br />

offers, make <strong>the</strong> work of public employees easier <strong>and</strong> reduce <strong>the</strong> corruption.<br />

CONCLUSIONS:<br />

●E-Government makes <strong>the</strong> govern<strong>in</strong>g process more open, easier to access <strong>and</strong> more credible.<br />

●E-Government will reduce bureaucracy <strong>and</strong> corruptive actions by improv<strong>in</strong>g <strong>the</strong> progress of<br />

<strong>the</strong> public sector.<br />

●The presence of E-Government <strong>in</strong> Albania is obvious <strong>in</strong> some areas, but necessary<br />

<strong>in</strong>frastructure for its total expansion does not exist yet.<br />

● In <strong>the</strong> Municipality of Korca, Intranet connection has been implemented for <strong>the</strong> first time <strong>in</strong><br />

1997.<br />

●This network facilitated <strong>the</strong> job of municipal employees, reduced bureaucracy with<strong>in</strong> <strong>the</strong><br />

<strong>in</strong>stitution, <strong>in</strong>creased <strong>the</strong> speed of exchang<strong>in</strong>g <strong>in</strong>formation, etc.<br />

●Through its web page, <strong>the</strong> Municipality of Korca aims to <strong>in</strong>crease civic participation <strong>in</strong> local<br />

government <strong>and</strong> promote <strong>the</strong> town’s image.<br />

●An important task to <strong>the</strong> Government is to create <strong>the</strong> electronic legislation which will<br />

strongly support <strong>the</strong> process of E-Government.<br />

599


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

REFERENCES<br />

1. Bozdo.E, E.Martiri;A.Grepca. E-government: Development program "General <strong>in</strong>stitutional<br />

management"<br />

2. Klosterboer Kev<strong>in</strong> ,Local e-governments trends April,2011<br />

3. Kooiman,J.(2003).Govern<strong>in</strong>g as governance.Sage:London<br />

4. Law,Edv<strong>in</strong>(2004),”Stategic implementation of e-government <strong>in</strong> OECD countries:major<br />

challenges”,12 NISPAcee Annual Conference.<br />

5. Sejd<strong>in</strong>i Imelda ,E-government implementation <strong>in</strong> Albania as a tool to <strong>in</strong>crease citizens<br />

participation <strong>and</strong> benefits . International journal of e-bus<strong>in</strong>ess <strong>and</strong> e-government studies<br />

Vol 2,No 2,2010 ISSN:2146-0744<br />

6. Ralph M.Stair.Management Information Systems<br />

7. www.bashkiakorce.gov.al<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

THE EVOLUTIONARY PATH OF CORPORATE SOCIAL RESPONSIBILITY IN<br />

THE LAST CENTURY<br />

Toma Sor<strong>in</strong>-George<br />

University of Bucharest;<br />

ABSTRACT<br />

S<strong>in</strong>ce <strong>the</strong> last century, corporate social responsibility has become an important topic<br />

for scholars <strong>and</strong> researchers from different fields of study. Based on a literature review, our<br />

paper seeks to describe <strong>and</strong> syn<strong>the</strong>size some of <strong>the</strong> ma<strong>in</strong> contributions to <strong>the</strong> emergence <strong>and</strong><br />

development of corporate social responsibility. The aims of our paper are to trace its<br />

evolutionary path <strong>and</strong> to highlight some of its various approaches.<br />

Key words: corporate social responsibility, bus<strong>in</strong>ess organizations, bus<strong>in</strong>ess, society<br />

1. INTRODUCTION<br />

In <strong>the</strong> past decades, Corporate Social Responsibility (CSR) has become a major focus<br />

of <strong>in</strong>terest both for researchers, academics, consultants, <strong>and</strong> bus<strong>in</strong>essmen (McWilliams, 2006;<br />

Jenk<strong>in</strong>s, 2005; Craig Smith, 2003). The prom<strong>in</strong>ence of CSR is clearly demonstrated by <strong>the</strong><br />

fact that it has been one of <strong>the</strong> lead<strong>in</strong>g topics at <strong>the</strong> recent world forums <strong>and</strong> meet<strong>in</strong>gs such as<br />

<strong>the</strong> World Economic Forum (WEF), <strong>the</strong> International Bus<strong>in</strong>ess Leaders Forum (IBLF), <strong>the</strong><br />

Copenhagen Summit or <strong>the</strong> World Bus<strong>in</strong>ess Council for Susta<strong>in</strong>able Development (WBCSD).<br />

Dur<strong>in</strong>g <strong>the</strong> last centuries <strong>the</strong> relationships between bus<strong>in</strong>esses <strong>and</strong> society have changed<br />

profoundly. The modern history of <strong>the</strong> social <strong>and</strong> environmental concerns of bus<strong>in</strong>ess<br />

organizations is divided <strong>in</strong> three ma<strong>in</strong> periods, namely <strong>the</strong> First Industrial Revolution, <strong>the</strong><br />

twentieth century welfare state <strong>and</strong> <strong>the</strong> globalization era (Blowfield, Murray, 2011).<br />

With <strong>the</strong> emergence <strong>and</strong> development of <strong>in</strong>dustrialization, <strong>the</strong> impacts of bus<strong>in</strong>ess<br />

organizations on society with<strong>in</strong> which <strong>the</strong>y functioned assumed an entirely new dimension.<br />

On its turn, <strong>the</strong> grow<strong>in</strong>g <strong>in</strong>terdependence of various <strong>in</strong>stitutions (e.g., government, bus<strong>in</strong>esses,<br />

public organizations, non-governmental organizations) provoked new societal debates about<br />

<strong>the</strong> role played by bus<strong>in</strong>ess organizations <strong>in</strong> society.<br />

S<strong>in</strong>ce <strong>the</strong> last century, <strong>the</strong> issue of CSR has become an important one for scholars <strong>and</strong><br />

researchers from different fields of study (e.g., management, sociology, market<strong>in</strong>g,<br />

philosophy, <strong>economics</strong>, law, <strong>the</strong>ology, etc.). The enthusiasm for <strong>the</strong> CSR subject has been<br />

highly echoed <strong>in</strong> <strong>the</strong> recent bus<strong>in</strong>ess literature (Brammer, et al., 2012; Rangan, et. al., 2012;<br />

Carroll <strong>and</strong> Shabana, 2010; Basu <strong>and</strong> Palazzo, 2008; Campbell, 2007; May, et. al., 2007).<br />

Based on a literature review, our paper seeks to describe <strong>and</strong> syn<strong>the</strong>size some of <strong>the</strong><br />

ma<strong>in</strong> contributions to <strong>the</strong> emergence <strong>and</strong> development of CSR. The aims of our paper are to<br />

trace <strong>the</strong> evolutionary path of CSR <strong>and</strong> to highlight some of its various approaches.<br />

2. THEORETICAL BACKGROUND<br />

Numerous def<strong>in</strong>itions of CSR have been proposed <strong>in</strong> <strong>the</strong> literature, but <strong>the</strong>re is no<br />

universally acceptable def<strong>in</strong>ition of CSR. One of <strong>the</strong> ma<strong>in</strong> reasons is <strong>the</strong> fact that <strong>the</strong><br />

evolution of <strong>the</strong> CSR concept suggests ra<strong>the</strong>r a multidimensional construct worthy of<br />

multidiscipl<strong>in</strong>ary approaches (Toma, et. al., 2011). CSR has been def<strong>in</strong>ed as:<br />

601


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

“a situation where firms goes beyond compliance <strong>and</strong> engages <strong>in</strong> actions that appear<br />

to fur<strong>the</strong>r some social good, beyond <strong>the</strong> <strong>in</strong>terests of <strong>the</strong> firm <strong>and</strong> that which is requires<br />

by law” (McWilliams, 2006, p. 1).<br />

“a concept whereby companies <strong>in</strong>tegrate social <strong>and</strong> environmental concerns <strong>in</strong> <strong>the</strong>ir<br />

bus<strong>in</strong>ess operations <strong>and</strong> <strong>in</strong> <strong>the</strong>ir <strong>in</strong>teraction with <strong>the</strong>ir stakeholders on a voluntary<br />

basis” (Commission of <strong>the</strong> European Communities, 2006, p. 1).<br />

a concept that addresses “<strong>the</strong> reconfiguration of <strong>the</strong> balance between <strong>in</strong>stitutions that<br />

toge<strong>the</strong>r make up society” (Habisch, et. al., 2005, p. 2).<br />

All <strong>the</strong>se above mentioned def<strong>in</strong>itions belong to one or ano<strong>the</strong>r approach as follows:<br />

<strong>the</strong> agency <strong>the</strong>ory, <strong>the</strong> stakeholder <strong>the</strong>ory, <strong>the</strong> stewardship <strong>the</strong>ory, <strong>the</strong> resource-based view of<br />

<strong>the</strong> firm, <strong>and</strong> <strong>the</strong> <strong>in</strong>stitutional <strong>the</strong>ory. However, <strong>the</strong>y stress that bus<strong>in</strong>ess organizations have<br />

social <strong>and</strong> environmental duties <strong>in</strong> addition to <strong>the</strong>ir economic goals.<br />

3. THE EVOLUTION OF CSR IN THE LAST CENTURY<br />

By most authors, CSR represents a product of <strong>in</strong>dustrialization <strong>and</strong>, more recently,<br />

globalization (May, et al., 2007). The diversity <strong>and</strong> <strong>the</strong> dynamics of CSR are strongly l<strong>in</strong>ked<br />

to its historical evolution <strong>in</strong> <strong>the</strong> last century.<br />

The creation of <strong>the</strong> large bus<strong>in</strong>ess organizations <strong>in</strong> <strong>the</strong> late 1800s <strong>and</strong> <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of<br />

1900s led to <strong>the</strong> <strong>in</strong>tensification regard<strong>in</strong>g <strong>the</strong> appropriateness of <strong>the</strong> corporate actions.<br />

Moreover, governments promoted o series of laws (e.g., <strong>the</strong> antitrust legislation) aim<strong>in</strong>g at<br />

controll<strong>in</strong>g <strong>the</strong> power of big corporations. However, based on <strong>the</strong> corporate paternalism of <strong>the</strong><br />

n<strong>in</strong>eteenth century, some bus<strong>in</strong>ess organizations developed <strong>in</strong>dustrial welfare programs <strong>in</strong><br />

order to provide education, health, <strong>and</strong> tra<strong>in</strong><strong>in</strong>g to <strong>the</strong>ir employees. Also, <strong>the</strong> International<br />

Labour Organization, founded <strong>in</strong> 1919, brought toge<strong>the</strong>r government representatives, bus<strong>in</strong>ess<br />

<strong>and</strong> trade unions leaders <strong>in</strong> order to f<strong>in</strong>d remedies to an unjust economic order. In <strong>the</strong> 1920s,<br />

<strong>the</strong> ‘New Capitalism’ movement advocated <strong>the</strong> idea that bus<strong>in</strong>ess organizations should<br />

voluntarily run <strong>the</strong>ir activities <strong>in</strong> a beneficial way to society.<br />

The modern era of CSR started <strong>in</strong> <strong>the</strong> post World War II period when different<br />

approaches to manag<strong>in</strong>g <strong>the</strong> bus<strong>in</strong>ess-society relationships were adopted. The Western<br />

welfare states were concerned about f<strong>in</strong>d<strong>in</strong>g <strong>and</strong> implement<strong>in</strong>g solutions towards a more<br />

equitable distribution of <strong>the</strong> benefits of economic growth.<br />

S<strong>in</strong>ce <strong>the</strong> late 1950s, a plethora of ideas related to <strong>the</strong> CSR field emerged <strong>in</strong> <strong>the</strong> works<br />

of H. R. Bowen, K. Davis, W. C. Frederick or A. B. Carroll. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong><strong>in</strong>ternational</strong><br />

non-governmental organizations (e.g., Greenpeace), group of activists, <strong>and</strong> advocacy groups<br />

raised different issues such as environmental protection, equality <strong>in</strong> <strong>the</strong> workplace, or racial<br />

non-discrim<strong>in</strong>ation.<br />

In <strong>the</strong> globalization era, several corporate sc<strong>and</strong>als (e.g., Enron) were associated with<br />

a culture of excessive corporate greed <strong>and</strong>, <strong>the</strong>refore, caused a grow<strong>in</strong>g deficit of trust <strong>in</strong><br />

bus<strong>in</strong>esses. The current f<strong>in</strong>ancial <strong>and</strong> economic crisis also eroded public confidence <strong>in</strong><br />

bus<strong>in</strong>ess organizations. That is why, more than ever, bus<strong>in</strong>ess organizations have to devote<br />

“substantial resources to various social <strong>in</strong>itiatives, rang<strong>in</strong>g from community outreach <strong>and</strong><br />

environmental protection, to socially responsible bus<strong>in</strong>ess practices” (Du, et al., 2010, p. 8).<br />

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4. CONCLUSIONS AND IMPLICATIONS<br />

Our paper shows that <strong>the</strong> evolution of CSR <strong>in</strong> <strong>the</strong> last century is connected with <strong>the</strong><br />

nature of <strong>the</strong> relationships between bus<strong>in</strong>ess organizations <strong>and</strong> society. CSR <strong>in</strong>volves <strong>the</strong><br />

voluntary <strong>in</strong>tegration of social <strong>and</strong> environmental concerns <strong>in</strong>to <strong>the</strong> bus<strong>in</strong>ess philosophy of a<br />

company, <strong>and</strong> helps bus<strong>in</strong>esses to ga<strong>in</strong> <strong>and</strong>/or rega<strong>in</strong> public trust. In today’s socially<br />

conscious market environment, CSR represents a valuable <strong>in</strong>terface between bus<strong>in</strong>ess <strong>and</strong><br />

society. Our paper, limited by its aims <strong>and</strong> size, represents a start<strong>in</strong>g po<strong>in</strong>t for a fur<strong>the</strong>r larger<br />

research related to <strong>the</strong> CSR evolution.<br />

ACKNOWLEDGEMENTS<br />

This paper is supported by <strong>the</strong> Sectorial Operational Programme Human Resources<br />

Development (SOP HRD), f<strong>in</strong>anced from <strong>the</strong> European Social Fund <strong>and</strong> by <strong>the</strong> Romanian<br />

Government under <strong>the</strong> contract number SOP HRD/89/1.5/S/62988.<br />

REFERENCES<br />

1. Basu, K., Palazzo, G. “Corporate Social Responsibility: A Process Model of<br />

Sensemak<strong>in</strong>g,” The Academy of Management Review 33-1 (2008): 122-136.<br />

2. Blowfield, M., <strong>and</strong> A. Murray. Corporate Responsibility. Oxford: Oxford University<br />

Press, 2011.<br />

3. Brammer, S., Jackson, G., Matten, D. “Corporate Social Responsibility <strong>and</strong><br />

<strong>in</strong>stitutional <strong>the</strong>ory: new perspectives on private governance,” Socio-Economic Review<br />

10 (2012): 3-28.<br />

4. Campbell, J. L. “Why Would Corporations Behave <strong>in</strong> Socially Responsible Ways? An<br />

Institutional Theory of Corporate Social Responsibility,” The Academy of<br />

Management Review 32-3 (2007): 946-967.<br />

5. Carroll, A. B., <strong>and</strong> K. M. Shabana. “The Bus<strong>in</strong>ess Case for Corporate Social<br />

Responsibility: A Review of Concepts, Research <strong>and</strong> Practice,” International Journal<br />

of Management Reviews 12-1(2010): 85-105.<br />

6. Carroll, A. B. “A Three-Dimensional Conceptual Model of Corporate Performance,”<br />

The Academy of Management Review 4-4 (1979): 497-505.<br />

7. Commission of <strong>the</strong> European Communities. ”Implement<strong>in</strong>g <strong>the</strong> Partnership for<br />

Growth <strong>and</strong> Jobs: Mak<strong>in</strong>g Europe a Pole of Excellence on Corporate Social<br />

Responsibility,” 2006. Accessed April 25. http://eurlex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2006:0136:FIN:en:PDF<br />

8. Craig Smith, N. “Corporate Social Responsibility: not whe<strong>the</strong>r, but how?,” Centre for<br />

Market<strong>in</strong>g, London Bus<strong>in</strong>ess School, Work<strong>in</strong>g Paper 03-701 (2003): 1-37.<br />

9. Du, S., Bhattacharya, C. B., <strong>and</strong> S. Sen. “Maximiz<strong>in</strong>g Bus<strong>in</strong>ess Returns to Corporate<br />

Social Responsibility (CSR): <strong>the</strong> Role of CSR Communications,” International<br />

Journal of Management Reviews 12-1 (2010): 8-19.<br />

10. Fifka, M. S. “Towards a More Bus<strong>in</strong>ess-Oriented Def<strong>in</strong>ition of Corporate Social<br />

Responsibility: Discuss<strong>in</strong>g <strong>the</strong> Core Controversies of a Well-Established Concept,”<br />

Journal Service Science & Management 2 (2009): 312-321.<br />

11. Habisch, A., Jonker, J., Wegner, M., <strong>and</strong> R. Schmidpeter, R. (editors). Corporate<br />

Social Responsibility Across Europe. Berl<strong>in</strong>-Heidelberg: Spr<strong>in</strong>ger, 2005.<br />

12. Jenk<strong>in</strong>s, R. “Globalization, Corporate Social Responsibility <strong>and</strong> poverty,”<br />

International Affairs 81-3 (2005): 525-540.<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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13. May, S., Cheney, G., <strong>and</strong> J. Roper (editors). The Debate over Corporate Social<br />

Responsibility. New York: Oxford University Press, 2007.<br />

14. McWilliams, A., Siegel, D. S., <strong>and</strong> P. M. Wright. “Corporate Social Responsibility:<br />

Strategic Implications,” Journal of Management Studies 43-1 (2006): 1-18.<br />

15. Rangan, K., Chase, L. A., <strong>and</strong> S. Karim. “Why Every Company Needs a CSR Strategy<br />

<strong>and</strong> How to Build It,” Harvard Bus<strong>in</strong>ess School, Work<strong>in</strong>g Paper 12-088 (2012): 1-31.<br />

16. Toma, S-G., Stanciu, C. <strong>and</strong> E. Irimia. “L<strong>and</strong>marks <strong>in</strong> <strong>the</strong> evolution of <strong>the</strong> social<br />

responsibility of organizations <strong>in</strong> <strong>the</strong> twentieth century,” Proceed<strong>in</strong>gs of <strong>the</strong> 5 th<br />

International Scientific Session Challenges of <strong>the</strong> Knowledge Society, Bucharest: PRO<br />

Universitaria, 2011: 1352-1360.<br />

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ACCOUNTANCY REFLECTION OF SOCIAL AND ENVIRONMENTAL<br />

PERFORMANCE – RESULT OF SOCIAL RESPONSIBILITY POLICIES<br />

Ungureanu Mihaela<br />

“Alex<strong>and</strong>ru Ioan Cuza” University of Iasi<br />

ABSTRACT<br />

The economic practice has shown that speculative bus<strong>in</strong>esses are lead<strong>in</strong>g to tensions<br />

<strong>in</strong> relationship with social <strong>and</strong> natural environment, result<strong>in</strong>g <strong>in</strong> even endanger<strong>in</strong>g of <strong>the</strong><br />

cont<strong>in</strong>uity. Economic prosperity can not exist without respect <strong>and</strong> concern for people,<br />

environment or community as a whole. Report<strong>in</strong>g social behavior of <strong>the</strong> company <strong>in</strong> a similar<br />

annual report<strong>in</strong>g of f<strong>in</strong>ancial matters, supports <strong>the</strong> establishment of a social report (corporate<br />

social report<strong>in</strong>g) between <strong>the</strong> entity <strong>and</strong> <strong>the</strong> community to which it belongs.<br />

This paper aims to present application of <strong>the</strong> social responsibility concept <strong>in</strong> modern<br />

companies, by cover<strong>in</strong>g social <strong>and</strong> environmental costs <strong>and</strong> benefits <strong>in</strong> <strong>the</strong> traditional<br />

account<strong>in</strong>g system. In this regard, is considered <strong>the</strong> opportunity of implement<strong>in</strong>g two tools<br />

recently <strong>in</strong>troduced <strong>in</strong> <strong>the</strong> economic practice: social balance sheet <strong>and</strong> environmental balance<br />

sheet. The paper also seeks <strong>the</strong>ir role <strong>in</strong> present<strong>in</strong>g <strong>the</strong> social <strong>and</strong> environmental performance<br />

of an enterprise as a mitigat<strong>in</strong>g factor for economic performance <strong>and</strong> f<strong>in</strong>ancial.<br />

Specialized literature does not provide enough <strong>the</strong>oretical <strong>and</strong> practical <strong>in</strong>formation<br />

on environmental <strong>and</strong> social impact of economic activities. Authors <strong>in</strong> <strong>the</strong> field have divided<br />

op<strong>in</strong>ions, <strong>the</strong>re are not offered some clear solutions to <strong>the</strong> debated problems, so bus<strong>in</strong>ess<br />

practice is prov<strong>in</strong>g reluctant <strong>and</strong> powerless to underst<strong>and</strong> <strong>and</strong> manage social <strong>and</strong><br />

environmental aspects.<br />

Key words: social responsibility, social balance sheet, environmental balance sheet,<br />

costs, benefits.<br />

1. INTRODUCTION<br />

In <strong>the</strong> socio-economic climate, strongly <strong>in</strong>fluenced by phenomena such as<br />

globalization, modernization bus<strong>in</strong>ess, f<strong>in</strong>ancial markets <strong>and</strong> <strong>the</strong> open<strong>in</strong>g work, a company no<br />

longer belongs to its owners only, but to <strong>the</strong> entire community <strong>in</strong> which <strong>the</strong>y operate.<br />

Responsabilitatea socială reprez<strong>in</strong>tă o abordare strategică, ce permite unei entităţi economice<br />

să prevadă şi să rezolve problemele sale cu terţii, pentru succesul proiectelor lor. Astfel,<br />

reputaţia dev<strong>in</strong>e un activ <strong>in</strong>estimabil care, deşi <strong>in</strong>tangibil, trebuie adm<strong>in</strong>istrat cu prudenţă.<br />

The economic environment is <strong>in</strong>creas<strong>in</strong>gly <strong>in</strong>tertw<strong>in</strong>ed with <strong>the</strong> social, so that <strong>the</strong><br />

performance of a company no longer refers only to <strong>the</strong> f<strong>in</strong>ancial one, be<strong>in</strong>g also considered<br />

<strong>the</strong> social <strong>and</strong> environmental ones. Nor can one speak of <strong>in</strong>creas<strong>in</strong>g organizational value<br />

ignor<strong>in</strong>g <strong>the</strong> <strong>in</strong>terests of shareholders, employees, bus<strong>in</strong>ess partners, state etc. Given <strong>the</strong><br />

economic <strong>and</strong> competitive changes caused by <strong>the</strong> acceleration of globalization, companies<br />

must rema<strong>in</strong> competitive <strong>in</strong> <strong>the</strong> long term <strong>and</strong> quality of goods <strong>and</strong> services <strong>and</strong> maximize<br />

short term profits are not sufficient conditions anymore. Socially-responsible behavior is<br />

<strong>in</strong>creas<strong>in</strong>gly becom<strong>in</strong>g a key success factor, s<strong>in</strong>ce different companies on <strong>the</strong> market, be<strong>in</strong>g<br />

preferred <strong>the</strong> ones which contribute to susta<strong>in</strong>able development. Not just bus<strong>in</strong>ess partners,<br />

but also civil society expects from companies both high quality <strong>and</strong> measures to protect <strong>the</strong><br />

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environment by decreas<strong>in</strong>g consumption of natural factors <strong>and</strong> reduce <strong>the</strong> volume of waste<br />

discharged or obta<strong>in</strong> biodegradable.<br />

This paper is based on studies offered by <strong>the</strong> literature about <strong>the</strong> concept of social<br />

responsibility, through what means <strong>the</strong> relationship between companies <strong>and</strong> <strong>the</strong>ir social <strong>and</strong><br />

natural environment. In <strong>the</strong> context of <strong>the</strong> phenomena of globalization <strong>and</strong><br />

<strong><strong>in</strong>ternational</strong>ization, are ga<strong>in</strong><strong>in</strong>g concerns <strong>and</strong> pressures to preserve <strong>the</strong> natural environment<br />

<strong>and</strong> quality of life. This is reflected <strong>in</strong> <strong>the</strong> number of articles <strong>and</strong> published studies, but which<br />

fail to meet <strong>the</strong> practical requirements <strong>in</strong> this regard, so that <strong>the</strong> solutions implemented are<br />

few <strong>and</strong> <strong>the</strong> results are far from those expected.<br />

2. LITERATURE REVIEW<br />

Literature captures various aspects of social responsibility concept, <strong>the</strong> authors treated<br />

it for a more accurate def<strong>in</strong>ition <strong>and</strong> underst<strong>and</strong><strong>in</strong>g. For example, Wer<strong>the</strong>r <strong>and</strong> Ch<strong>and</strong>ler<br />

(2010) show that <strong>the</strong> concept of <strong>the</strong> company's social responsibility (Corporate Social<br />

Responsibility) is relatively new <strong>in</strong> our language, although <strong>the</strong> U.S. system works nearly three<br />

decades. They also stated that social responsibility implies that managerial decisions <strong>and</strong><br />

actions comply with certa<strong>in</strong> st<strong>and</strong>ards <strong>in</strong> order to obta<strong>in</strong> favorable effects for all parties<br />

<strong>in</strong>volved <strong>in</strong> an entity. Also, <strong>the</strong> concept is characterized by a number of requirements that lead<br />

to policy decisions of conduct consistent with <strong>the</strong> objectives, dem<strong>and</strong>s <strong>and</strong> values of society.<br />

This view is shared also by Othman (2011) presents different moments of contemporary<br />

history to demonstrate <strong>the</strong> need to implement policies of social responsibility <strong>and</strong><br />

development of this concept at <strong>the</strong> micro <strong>and</strong> macro. Thus, an important step is to ask <strong>the</strong><br />

companies to reth<strong>in</strong>k <strong>the</strong>ir bus<strong>in</strong>ess strategies, bear<strong>in</strong>g <strong>in</strong> m<strong>in</strong>d <strong>the</strong>ir relationship with social<br />

<strong>and</strong> natural environment, <strong>in</strong>clud<strong>in</strong>g economic impact.<br />

Jasch (2010) believes that a more accurate assessment of <strong>the</strong> results is necessary for<br />

fur<strong>the</strong>r development of social responsibility activities. Performance evaluation of economic,<br />

social <strong>and</strong> environment is also a prerequisite for develop<strong>in</strong>g appropriate CSR reports of<br />

different audiences. Measurement of <strong>the</strong>se three dimensions of corporate social responsibility<br />

is known as <strong>the</strong> triple bottom l<strong>in</strong>e (TBL). The same author concludes that <strong>in</strong> order to have<br />

some reliable <strong>and</strong> comparable results, some basic pr<strong>in</strong>ciples should be considered: motivation<br />

matters <strong>and</strong> affects <strong>the</strong> measurement, <strong>the</strong> contribution must be charitable, o<strong>the</strong>rwise it should<br />

not be <strong>in</strong>cluded, contribution to <strong>the</strong> cost to be assessed for <strong>the</strong> company <strong>and</strong> not to <strong>the</strong> price<br />

that would o<strong>the</strong>rwise be paid by <strong>the</strong> beneficiaries; clear objective of <strong>the</strong> project (what is try<strong>in</strong>g<br />

to achieve?) f<strong>in</strong>ally, how <strong>the</strong> world be better as a result of this project? As a last step is<br />

presented <strong>the</strong> results to <strong>the</strong> general public <strong>and</strong> CSR <strong>in</strong>itiatives. This is ignored by many<br />

companies, especially SMEs, for various reasons such as lack of f<strong>in</strong>ancial resources <strong>and</strong> time<br />

<strong>and</strong> misunderst<strong>and</strong><strong>in</strong>g <strong>the</strong> importance of communication.<br />

Caraiani et al. (2007) expla<strong>in</strong>s <strong>the</strong> concept of triple bottom l<strong>in</strong>e as a set of impact<br />

analysis of actions on <strong>the</strong> natural environment, economy or <strong>the</strong> impact of technology. The<br />

results are converted <strong>in</strong>to corrective action based on feedback provided on <strong>the</strong> size of <strong>the</strong><br />

report<strong>in</strong>g sites. Some natural phenomens can not be estimated beyond analysis tools <strong>and</strong><br />

reports so <strong>the</strong>se tools must be <strong>in</strong>tegrated over time both <strong>in</strong> <strong>the</strong> political environment <strong>and</strong><br />

bus<strong>in</strong>ess. Often though, <strong>the</strong>se respective environments do not take all required report<strong>in</strong>g TBL<br />

<strong>in</strong>dicators <strong>and</strong> even tries to ignore or alter data. These behaviors beg<strong>in</strong>, however, be regulated<br />

by <strong>the</strong> feedback provided by stakeholders.<br />

Approach<strong>in</strong>g social responsibility <strong>and</strong> social relations, Hopwood <strong>and</strong> Unerman (2010)<br />

use <strong>the</strong> concept of social capital which <strong>the</strong>y def<strong>in</strong>e as a set of rules <strong>and</strong> values that determ<strong>in</strong>e<br />

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<strong>the</strong> <strong>in</strong>dividuals to act collectively: solidarity, reciprocity, generosity, obedience to authority<br />

are <strong>the</strong> cognitive skills or predispositions aris<strong>in</strong>g from membership of certa<strong>in</strong> rules or values.<br />

However, social capital approach as a sociological concept, associated concept of growth as<br />

its presented by <strong>the</strong> author, can create strong confusions <strong>in</strong> <strong>the</strong> reader’s m<strong>in</strong>d. Although CSR<br />

has a grow<strong>in</strong>g role <strong>in</strong> <strong>the</strong> growth process for <strong>the</strong> professional accountant social capital is still<br />

<strong>the</strong> fund<strong>in</strong>g source that expresses <strong>the</strong> concept of assets <strong>and</strong> bus<strong>in</strong>ess of an economic entity,<br />

which derives from its shareholders or members.<br />

Implementation of social policies, assumed by <strong>the</strong> company <strong>in</strong>curred expenditure<br />

called social costs. Wer<strong>the</strong>r <strong>and</strong> Ch<strong>and</strong>ler (2010) present social costs as <strong>the</strong> ma<strong>in</strong> strategic<br />

target of a CSR plan. Usually <strong>the</strong>y occur when communities are compensated for damage<br />

caused by <strong>the</strong> bus<strong>in</strong>ess. But <strong>the</strong>y also are consider<strong>in</strong>g <strong>the</strong> externalities, when costs were not<br />

yet <strong>in</strong>ternalized (damage to <strong>the</strong> surround<strong>in</strong>g communities, crops, water, etc.).<br />

Merali (2010) presents <strong>the</strong> social costs <strong>and</strong> expenses that concern stakeholders. They<br />

are related to: <strong>in</strong>vestors, creditors, of course, customers, governmental organizations or NGOs<br />

<strong>in</strong> <strong>the</strong> field, etc. It is noted <strong>the</strong>refore that although <strong>the</strong> concept of CSR tends to be discussed<br />

primarily <strong>in</strong> <strong>the</strong> private sector organizations, its pr<strong>in</strong>ciples are taken <strong>in</strong>to account <strong>in</strong> <strong>the</strong> public<br />

sector <strong>and</strong> NGOs. As a consequence appear terms such as “ethical”, “social responsibility”,<br />

“public accountability”, “citizen-oriented” <strong>and</strong> o<strong>the</strong>rs. Accord<strong>in</strong>g to both authors, to ma<strong>in</strong>ta<strong>in</strong><br />

good relations with stakeholders, a company seeks to avoid unwanted conflicts on social <strong>and</strong><br />

environmental issues.<br />

Burritt <strong>and</strong> Schaltegger (2010) describe <strong>the</strong> concept of susta<strong>in</strong>ability by <strong>the</strong> fact that<br />

economic activities should not be extended over <strong>the</strong> ability of total capital –<strong>in</strong>clud<strong>in</strong>g natural<br />

– keep<strong>in</strong>g a stock of capital is a safe measure to ensure susta<strong>in</strong>able <strong>in</strong>crease <strong>in</strong> benefits. Given<br />

<strong>the</strong>se th<strong>in</strong>gs can be said that <strong>the</strong> assessment costs of ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g natural capital becomes more<br />

necessary as a ma<strong>in</strong> feature of economic transformation is irreversible.<br />

Ferreira et al. (2010) believes that organizations which produce social <strong>and</strong><br />

environmental reports (eg, susta<strong>in</strong>ability reports) are able to develop better systems of <strong>in</strong>ternal<br />

control that lead to <strong>the</strong> best decisions. It presents <strong>the</strong> opportunity to appear among <strong>the</strong> benefits<br />

<strong>and</strong> sav<strong>in</strong>gs result<strong>in</strong>g from cont<strong>in</strong>uous improvements <strong>in</strong> corporate image <strong>and</strong> better relations<br />

with stakeholders.<br />

Currently, <strong>the</strong> concept is used <strong>in</strong> a more complex <strong>and</strong> modernized form, under <strong>the</strong><br />

name of corporate social responsibility. Othman (2011) captures <strong>the</strong> fact that many companies<br />

seem to neglect <strong>the</strong> importance of this sensitive area. This behavior is characteristic of family<br />

firms <strong>in</strong> particular, which does not consider report<strong>in</strong>g CSR as an important direction to<br />

enhance <strong>the</strong>ir reputation. The author advocates <strong>the</strong> need for regulatory efforts to support <strong>the</strong><br />

demarche to foster CSR reports <strong>and</strong> strategies as tools for manag<strong>in</strong>g a company's reputation.<br />

3. PAPER CONTENT<br />

OVERVIEW OF THE CONCEPT OF SOCIAL RESPONSIBILITY<br />

To create a dynamic susta<strong>in</strong>able development, adapted to bus<strong>in</strong>ess needs <strong>in</strong> <strong>the</strong> context<br />

of globalization, is widely recognized at European level, <strong>the</strong> necessity to clarify issues of<br />

social responsibility <strong>in</strong> companies.<br />

The concept of enterprise social responsibility (Corporate Social Responsibility) has<br />

its orig<strong>in</strong>s <strong>in</strong> <strong>the</strong> United States s<strong>in</strong>ce 1950, while <strong>in</strong> Europe its use is later, somewhere <strong>in</strong> <strong>the</strong><br />

early 80s. Fa<strong>the</strong>r of this concept, Howard Bowen def<strong>in</strong>es a number of obligations that lead to<br />

policy decisions <strong>and</strong> guidel<strong>in</strong>es of conduct consistent with <strong>the</strong> objectives <strong>and</strong> values of<br />

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society. Organisation for Economic Cooperation <strong>and</strong> Development (OECD) deepens <strong>the</strong><br />

concept <strong>in</strong> terms of three aspects:<br />

- first aspect is essential to <strong>the</strong> responsibilities of bus<strong>in</strong>ess functions (production, employment<br />

<strong>and</strong> growth);<br />

- <strong>the</strong> second <strong>in</strong>cludes exp<strong>and</strong>ed notion of responsibility, sensitive to society’s expectations<br />

towards environmental issues, social relations or consumer <strong>in</strong>formation;<br />

- <strong>the</strong> third takes <strong>in</strong>to account <strong>the</strong> requirements for improv<strong>in</strong>g <strong>the</strong> social environment, such as<br />

jobs for disadvantaged communities.<br />

Evolution of <strong>the</strong> concept of social responsibility had as ma<strong>in</strong> effect <strong>the</strong> enterprise’s<br />

need to meet <strong>the</strong> social pressures. That becomes more <strong>and</strong> more a prerequisite for a cont<strong>in</strong>ous<br />

work on a larger time horizon. Social responsibility is discussed <strong>in</strong> terms of two dist<strong>in</strong>ct<br />

visions:<br />

- American approach, which refers only to philanthropic actions not related to <strong>the</strong> economic<br />

activities of <strong>the</strong> entity;<br />

- European approach, which considers <strong>the</strong>se actions outside <strong>the</strong> scope of CSR, def<strong>in</strong><strong>in</strong>g this<br />

concept as <strong>the</strong> voluntary <strong>in</strong>tegration of companies' social <strong>and</strong> environmental concerns <strong>in</strong> <strong>the</strong>ir<br />

activities <strong>and</strong> relations with stakeholders.<br />

Ano<strong>the</strong>r notion that is operat<strong>in</strong>g <strong>in</strong> this area is <strong>the</strong> triple-bottom-l<strong>in</strong>e, accord<strong>in</strong>g to<br />

which susta<strong>in</strong>able development requires consideration of three aspects: <strong>the</strong> economic<br />

(<strong>in</strong>creased property company), <strong>the</strong> ecological (conservation) <strong>and</strong> <strong>the</strong> social one (equity to all<br />

social groups).<br />

Orientation towards social responsibility should be encouraged, not forgett<strong>in</strong>g that that<br />

sense of be<strong>in</strong>g of an enterprise, of a bus<strong>in</strong>ess is gett<strong>in</strong>g profit. Thus, any entity expects that<br />

social policies <strong>and</strong> environmental benefits to outweigh <strong>the</strong> costs <strong>in</strong>volved. However, few of<br />

<strong>the</strong>m really underst<strong>and</strong> what <strong>the</strong>se benefits. Most managers expect immediate ga<strong>in</strong>s <strong>in</strong> cash,<br />

without realiz<strong>in</strong>g that short-term social benefits (reputation, streng<strong>the</strong>n relationships with<br />

partners <strong>and</strong> employees, improv<strong>in</strong>g public image, etc.) turns <strong>in</strong> <strong>the</strong> long run, <strong>in</strong>to economic<br />

benefits.<br />

REFLECTING SOCIAL COSTS AND BENEFITS INTO FIRM ACCOUNTING<br />

Social costs are <strong>the</strong> ma<strong>in</strong> strategic target of a social responsibility policy implemented<br />

by a company, hav<strong>in</strong>g <strong>the</strong> role of a compensation to <strong>the</strong> community when <strong>the</strong>re are some<br />

damages caused to it. In <strong>the</strong> same category are to be found also <strong>the</strong> costs of o<strong>the</strong>r<br />

stakeholders: <strong>in</strong>vestors, creditors, customers, suppliers, employees, etc.<br />

Among <strong>the</strong> ma<strong>in</strong> social costs can be listed those with safety <strong>and</strong> health. The<br />

importance of this issue has <strong>in</strong>creased <strong>in</strong> recent years, both social <strong>and</strong> economic reasons.<br />

Work accidents transfer responsibility over employees but also over <strong>the</strong> enterprise. Accidents<br />

costs <strong>and</strong> benefits of prevention activities, illustrates <strong>the</strong> diversity of f<strong>in</strong>ancial ga<strong>in</strong>s <strong>and</strong><br />

losses, be<strong>in</strong>g required a social <strong>and</strong> economic evaluation for such events. The determ<strong>in</strong>ant<br />

factors of social costs are identified accord<strong>in</strong>g purpose of assess<strong>in</strong>g, <strong>the</strong> possibilities of <strong>the</strong><br />

entity to collect an appropriate amount of data, its economic activity, <strong>in</strong>terests of stakeholders<br />

etc. When, follow<strong>in</strong>g <strong>the</strong> accident, <strong>the</strong> victim fully recovers, hav<strong>in</strong>g a limited period of<br />

<strong>in</strong>capacity, costs can be expressed more easily. At enterprise level, <strong>the</strong>se costs are determ<strong>in</strong>ed<br />

by <strong>the</strong> immediate effects on health of employees <strong>in</strong>volved, but also on <strong>the</strong> production<br />

<strong>in</strong>terruptions. It thus appears that prevention activity determ<strong>in</strong>es not only a reduction of<br />

potential damage but also a technological modernization.<br />

Consumption <strong>and</strong> production decisions of an entity is generally based on <strong>the</strong> costs <strong>and</strong><br />

benefits for it. Some decisions generate costs <strong>and</strong> benefits also for o<strong>the</strong>r bus<strong>in</strong>esses. Thus,<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

shall be dist<strong>in</strong>guished between private values <strong>and</strong> social values. In <strong>the</strong> same way it is possible<br />

to dist<strong>in</strong>guish private costs <strong>and</strong> benefits (generated for an entity by an activity undertaken by<br />

it) of social costs <strong>and</strong> benefits (generated for o<strong>the</strong>r economic entities or community). Private<br />

benefits can take <strong>the</strong> form of <strong>in</strong>come when <strong>the</strong> company conducts its activities to maximize<br />

profit or satisfaction, while <strong>the</strong> work is focused on customer needs. Social benefits can be<br />

exemplified <strong>in</strong> different ways: when an entity that uses <strong>in</strong> its activities heavy mach<strong>in</strong>es paves<br />

<strong>the</strong> access roads to headquarters or branch offices, it gets a private benefit, by a physical<br />

protection <strong>and</strong> an easy access for <strong>the</strong> mach<strong>in</strong>es. The private benefit, along with reduc<strong>in</strong>g<br />

pollution <strong>and</strong> protect<strong>in</strong>g <strong>the</strong> health of people liv<strong>in</strong>g or work<strong>in</strong>g nearby constitute <strong>the</strong> social<br />

benefit. Speak<strong>in</strong>g of costs, usually <strong>the</strong> social ones generated by an economic activity are<br />

higher <strong>the</strong>n <strong>the</strong> private ones, due <strong>the</strong> drawbacks caused to <strong>the</strong> natural environment.<br />

Analysis from private <strong>and</strong> social costs <strong>and</strong> benefits is based on <strong>the</strong> concept of<br />

externality. This means that <strong>the</strong> activity of an agent A br<strong>in</strong>gs services or disservices to an<br />

agent B, but <strong>the</strong> first does not consider <strong>the</strong>se issues <strong>in</strong> its decisions related to such activity.<br />

Agent A will direct its attention to <strong>the</strong> problems caused by agent B, if it will require<br />

compensation. In both cases agent A has <strong>in</strong>ternalized its activities’ benefits <strong>and</strong> costs <strong>and</strong><br />

externalities occur when <strong>the</strong> costs or social benefits are higher than <strong>the</strong> private ones, result<strong>in</strong>g<br />

<strong>in</strong> that way negative externalities, respectively positive.<br />

SOCIAL BALANCE SHEET – MODERN ACCOUNTING TOOL<br />

Enterprise represented <strong>and</strong> will represent, especially on free markets, a conflictual are<br />

<strong>in</strong> a lesser or greater degree. Conflicts can be regarded as normal phenomenas <strong>and</strong> even<br />

desirable, to a certa<strong>in</strong> po<strong>in</strong>t, as a progress factor. Social responsibility constitutes also a<br />

subject that arouses fierce controversy between a firm <strong>and</strong> <strong>the</strong> external environment, but also<br />

<strong>the</strong> <strong>in</strong>ternal one. Interpretation of <strong>the</strong> same economic results differs for social policies<br />

implemented for those <strong>in</strong>volved. For example, shareholders appreciate a dynamic social<br />

policy, with favorable implications <strong>in</strong> medium <strong>and</strong> long term on <strong>the</strong> enterprise’s economic<br />

<strong>and</strong> f<strong>in</strong>ancial performances.<br />

Worldwide is recognized a tool to promote <strong>the</strong> amelioration of <strong>the</strong>se conflicts: social<br />

balance sheet. Social balance sheet comprises two parts: an assertion of social policy,<br />

objectives <strong>and</strong> measures for <strong>the</strong>ir implementation <strong>and</strong> a report on <strong>the</strong> adjusted value obta<strong>in</strong>ed<br />

by <strong>the</strong> entity <strong>and</strong> its distribution on <strong>the</strong> national economy.<br />

The “balance” term does not make of this report what it means an account<strong>in</strong>g balance<br />

sheet. Social balance sheet represents a document prepared as a panel that conta<strong>in</strong>s a number<br />

of <strong>in</strong>formation exclusively quantitative express<strong>in</strong>g <strong>the</strong> social status <strong>and</strong> work<strong>in</strong>g conditions of<br />

<strong>the</strong> enterprise. So, it can be understood as an <strong>in</strong>ventory, a statement, similar to a health check.<br />

Acceptance of such a method of present<strong>in</strong>g social data was performed for <strong>the</strong> first time <strong>in</strong><br />

1977, <strong>in</strong> France. So, it was created a new social dialogue <strong>in</strong> <strong>the</strong> company, based on objective<br />

<strong>in</strong>dicators, which rema<strong>in</strong> constant each year. Currently, <strong>the</strong> complexity of social problems<br />

<strong>in</strong>volved <strong>in</strong> economic activities makes that <strong>the</strong> development of this balance sheet to <strong>in</strong>volve a<br />

broader range of <strong>in</strong>dicators <strong>and</strong> actors with<strong>in</strong> <strong>the</strong> company. Thus, management control is<br />

essential <strong>in</strong> mak<strong>in</strong>g preparation of social balance. In this regard, is neccesary to divid <strong>the</strong><br />

related <strong>in</strong>dicators <strong>in</strong>to structural <strong>in</strong>dicators, which express <strong>the</strong> patrimonial situation at some<br />

time (eg. number of employees) <strong>and</strong> performance <strong>in</strong>dicators, show<strong>in</strong>g recorded variations (eg.<br />

Promoted employees). Through <strong>the</strong>ir analysis can drawn conclusions on <strong>the</strong> measures taken<br />

by <strong>the</strong> entity. For example, if 50-60% of employees were aware, by conduct<strong>in</strong>g special<br />

courses, on <strong>the</strong> need of health <strong>and</strong> work safety compliance, about risks of work accidents <strong>and</strong><br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

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if <strong>the</strong> rate of <strong>the</strong> latters decreased by 10-15% it may be considered that <strong>the</strong>re is a profitable<br />

relationship between <strong>the</strong> action taken <strong>and</strong> result achieved.<br />

By add<strong>in</strong>g <strong>the</strong> social balance sheet data, <strong>the</strong> effect of <strong>the</strong> efforts made by <strong>the</strong> entity can<br />

be translated as a reconciliation between result <strong>in</strong>dicators <strong>and</strong> resource <strong>in</strong>dicators (eg. <strong>the</strong><br />

impact of <strong>in</strong>creased security spend<strong>in</strong>g to <strong>the</strong> rate of work accidents or <strong>the</strong> effect of tra<strong>in</strong><strong>in</strong>g<br />

costs on rais<strong>in</strong>g qualification level). However, <strong>the</strong> l<strong>in</strong>k between resources used <strong>and</strong> result<br />

achieved is not always easy to determ<strong>in</strong>e: how to <strong>in</strong>terpret, for example, f<strong>in</strong>d<strong>in</strong>g low levels of<br />

pay or <strong>in</strong>sufficient recruitment, on <strong>the</strong> one h<strong>and</strong>, <strong>and</strong> f<strong>in</strong>ancial difficulties on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>?<br />

The use of social balance sheet may differ, depend<strong>in</strong>g on its role <strong>and</strong> purpose. So, it may take<br />

<strong>the</strong> form of:<br />

• <strong>in</strong>formation tool, when act<strong>in</strong>g <strong>in</strong> environments <strong>in</strong> which is done <strong>the</strong> dissem<strong>in</strong>ation of its<br />

<strong>in</strong>formation. Advantages of a wide dissem<strong>in</strong>ation are limited of <strong>the</strong> abstract of presented<br />

numbers, <strong>the</strong> absence of comments, so a prerequisite is <strong>the</strong> hold<strong>in</strong>g of f<strong>in</strong>ancial <strong>and</strong><br />

account<strong>in</strong>g knowledge to underst<strong>and</strong> <strong>and</strong> <strong>in</strong>terpret <strong>the</strong> content of <strong>in</strong>dicators <strong>and</strong> <strong>the</strong><br />

method of analysis. Without regard to prospective <strong>the</strong> social balance sheet is an<br />

<strong>in</strong>complete <strong>in</strong>formation tool – not present<strong>in</strong>g <strong>the</strong> projects on staff<strong>in</strong>g change etc. – <strong>and</strong><br />

does not def<strong>in</strong>e <strong>the</strong> strategy of <strong>the</strong> company, <strong>in</strong>stead, provides elements of social policy<br />

evaluation, contribut<strong>in</strong>g to social diagnosis of <strong>the</strong> entity;<br />

• settl<strong>in</strong>g conflicts tool, <strong>in</strong> that it satisfies <strong>the</strong> need for accurate social <strong>in</strong>formation <strong>and</strong><br />

facilitates <strong>the</strong> establishment of agreements between different stakeholders;<br />

• social management tool, provid<strong>in</strong>g a diagnostic of strengths <strong>and</strong> weaknesses of <strong>the</strong><br />

social subsystem of <strong>the</strong> enterprise. Remedial measures are <strong>the</strong>n <strong>in</strong>tegrated <strong>in</strong>to a<br />

comprehensive social plann<strong>in</strong>g <strong>and</strong> management.<br />

Social balance sheet provides <strong>the</strong> basis for a social rat<strong>in</strong>g that allows <strong>the</strong> risk assessment<br />

by <strong>in</strong>vestors <strong>and</strong>, by its discrim<strong>in</strong>atory nature, is probably to operate a differentiation of<br />

firms.<br />

Account<strong>in</strong>g is prov<strong>in</strong>g unable to translate <strong>in</strong> terms of costs a social malfunction, such as<br />

<strong>the</strong> absence of a worker, or <strong>the</strong> lack of motivation of staff. Absences, failure to<br />

technological specifications of equipments or to product quality, are <strong>in</strong>creas<strong>in</strong>g, <strong>in</strong> a<br />

<strong>in</strong>efficient way, <strong>the</strong> production cost.<br />

MEASURING ECONOMIC PERFORMANCE THROUGH COST AND<br />

ENVIRONMENTAL BENEFITS<br />

Over <strong>the</strong> last century, characterized by <strong>in</strong>dustrialization, thick smoke <strong>and</strong><br />

contam<strong>in</strong>ated water were regarded as a necessary evil <strong>and</strong> even as a confirmation of <strong>the</strong><br />

<strong>in</strong>dustrial activities’ success. Nowadays, civil society dem<strong>and</strong>s protection for natural<br />

environment by reduc<strong>in</strong>g pollution <strong>and</strong> conserv<strong>in</strong>g natural resources. For this purpose are<br />

made more <strong>and</strong> more susta<strong>in</strong>able development policies, eco-efficiency, for environmental<br />

<strong>in</strong>formation dissem<strong>in</strong>ation. Awareness of <strong>the</strong>se problems is not a topic featured locally or<br />

regionally, but globally. It might even say that, <strong>in</strong> fact, environmental problems are first<br />

expressed globally through <strong>the</strong> voice of some NGOs <strong>and</strong> associations work<strong>in</strong>g <strong>in</strong> this field, to<br />

<strong>the</strong>n try assum<strong>in</strong>g <strong>the</strong>m on a regional <strong>and</strong> national levels. Environmental protection expresses<br />

all <strong>the</strong> actions taken under <strong>in</strong>ternal <strong>and</strong> external regulations of <strong>the</strong> company, whe<strong>the</strong>r<br />

voluntary or compulsory. Compliance criterion is not an economical one, but is <strong>in</strong>tended to<br />

prevent or reduce environmental impact.<br />

Environmental cost is an economic category universally accepted <strong>and</strong> represents that<br />

part of <strong>the</strong> resources uses that offsets consumption of raw materials <strong>and</strong> labor force to obta<strong>in</strong><br />

an environmental service. It expresses <strong>in</strong> value terms all <strong>the</strong> factors consumed <strong>in</strong> <strong>the</strong><br />

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production of environmental services <strong>and</strong> consists of <strong>the</strong> expenditure <strong>in</strong>curred by <strong>the</strong><br />

manufacturer. Identification <strong>and</strong> recognition of environmental costs are significant <strong>in</strong> mak<strong>in</strong>g<br />

good management decisions. So, it can be exemplified as environmental costs:<br />

costs of alignment with <strong>the</strong> environmental legislative requirements;<br />

costs for environmental remediation, pollution control equipment, non-compliance<br />

f<strong>in</strong>es;<br />

o<strong>the</strong>r costs related to environmental protection activities, even if <strong>the</strong>y are not explicitly<br />

required by applicable law.<br />

There are cases when it is difficult to separate <strong>the</strong> environmental costs of those for<br />

health <strong>and</strong> safety or risk management. Here can be considered <strong>the</strong> cost of “clean”<br />

technologies, <strong>the</strong> cost of monitor<strong>in</strong>g <strong>the</strong> categories of raw materials <strong>and</strong> suppliers etc.<br />

Costs caused by <strong>the</strong> economic impact on <strong>the</strong> natural environment, <strong>in</strong>clude<br />

environmental protection costs <strong>and</strong> charges for pass<strong>in</strong>g. The first can be separated <strong>in</strong>to<br />

prevention costs <strong>and</strong> restoration costs <strong>and</strong> those for pass<strong>in</strong>g <strong>in</strong> avoidance costs <strong>and</strong> treatment<br />

costs.<br />

An environmental account<strong>in</strong>g may more accurately reflect <strong>the</strong> impact of human<br />

activities on nature <strong>and</strong> <strong>the</strong> environment has value only to <strong>the</strong> extent that people appreciate <strong>the</strong><br />

operat<strong>in</strong>g results of its resources. So, current serious problems such as depletion of deposits of<br />

oil or disappearance of forest cover, could be even partially resolved through a more effective<br />

use of <strong>the</strong>se resources by traditional account<strong>in</strong>g. An evaluation of resource efficiency <strong>in</strong> <strong>the</strong><br />

future can solve current environmental problems.<br />

Rules govern<strong>in</strong>g <strong>the</strong>se aspects favor <strong><strong>in</strong>ternational</strong>ization of additional environmental<br />

costs. Costs must be known by companies so that <strong>the</strong>y meet environmental st<strong>and</strong>ards, to<br />

comply with monitor<strong>in</strong>g costs <strong>and</strong> reduc<strong>in</strong>g pollution, as well as <strong>the</strong> documents <strong>and</strong> reports<br />

required. Entities need to underst<strong>and</strong> <strong>the</strong> potential monetary rewards ga<strong>in</strong>ed by implement<strong>in</strong>g<br />

environmental performance, hav<strong>in</strong>g an important role <strong>in</strong> this respect, <strong>the</strong> work of professional<br />

accountants. They can <strong>in</strong>fluence management decisions, may propose to implement economic<br />

policy that take <strong>in</strong>to account <strong>the</strong> environmental damage from <strong>the</strong> use or natural resources.<br />

Economic activities should aim to reduce costs <strong>and</strong> waste, both natural <strong>and</strong> f<strong>in</strong>ancial<br />

resources.<br />

Implementation of environmental performance <strong>in</strong> large companies led to identification<br />

of products <strong>and</strong> services required to implement green bus<strong>in</strong>ess, <strong>the</strong> possibility of adapt<strong>in</strong>g to<br />

environmental changes <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g good relations with donors, local communities etc.<br />

Organization which effectively monitors environmental pressures, be<strong>in</strong>g concerned with costs<br />

<strong>and</strong> benefits, require various types of expertise: technical, environmental, f<strong>in</strong>ancial,<br />

account<strong>in</strong>g, market<strong>in</strong>g, management. Professional accountants have aga<strong>in</strong> a significant<br />

contribution, because <strong>the</strong>y have access to <strong>in</strong>ternal <strong>in</strong>formation, can check <strong>the</strong>ir level of quality<br />

<strong>and</strong> <strong>the</strong>y can use <strong>the</strong>m <strong>in</strong> <strong>the</strong> <strong>in</strong>vestment decisions.<br />

If activities <strong>and</strong> resources employed can be measured by costs, <strong>the</strong>n <strong>the</strong> costs <strong>and</strong><br />

benefits of environmental problems manag<strong>in</strong>g are more easily perceived by managers.<br />

The most common environmental impact <strong>in</strong>duced costs are related to raw materials affect<strong>in</strong>g<br />

<strong>the</strong> natural environment, to f<strong>in</strong>es, penalties, waste products etc. Generated obligations are<br />

related to costs <strong>in</strong>curred by remediation of some affected sites <strong>and</strong> damages caused by<br />

disputes about <strong>the</strong> environmental impact. These obligations may be of a fiscal nature, such<br />

expenses for carbon dioxide emissions (emission taxes), while us<strong>in</strong>g green technologies<br />

generates tax revenue.<br />

One can also speak about environmental assets, which accord<strong>in</strong>g to st<strong>and</strong>ards are<br />

<strong>in</strong>cluded <strong>in</strong> <strong>the</strong> category of tangible or <strong>in</strong>tangible assets <strong>and</strong> environmental liabilities. These<br />

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are obligations that require future payments due to past events or to compensation of a third<br />

party <strong>in</strong>jured by environmental damages <strong>and</strong> may be employed or possible. In <strong>the</strong> f<strong>in</strong>ancial<br />

statements shall be accounted any environmental objective that has as result operations<br />

<strong>in</strong>volv<strong>in</strong>g o<strong>the</strong>r parties or current or future f<strong>in</strong>ancial obligations <strong>in</strong>volve known <strong>and</strong> estimable.<br />

Environmental assets <strong>and</strong> liabilities are usually <strong>in</strong>tegrated <strong>in</strong>to account<strong>in</strong>g posts, legal norms<br />

do not require separate presentation except<strong>in</strong>g those elements which must be reflected<br />

separately <strong>in</strong> <strong>the</strong> notes.<br />

Account<strong>in</strong>g regards environmental issues from two perspectives:<br />

- functionalist approach, which ignores environmental issues <strong>in</strong> <strong>the</strong> account<strong>in</strong>g process,<br />

exclud<strong>in</strong>g natural resources or any o<strong>the</strong>rs that can not be reliably measured. So, people are<br />

considered more important than nature, <strong>and</strong> also <strong>the</strong> profits made more important than<br />

<strong>in</strong>vested capital, tangible assets more important than <strong>the</strong> <strong>in</strong>tangible ones;<br />

- green approach, reflects <strong>the</strong> concerns of <strong>the</strong> environmental protection <strong>in</strong> <strong>the</strong> account<strong>in</strong>g<br />

process.<br />

F<strong>in</strong>ancial account<strong>in</strong>g <strong>the</strong>ory does not recognize <strong>the</strong> environmental costs as part of<br />

production <strong>and</strong> management of an enterprise, so <strong>the</strong>y are not recorded <strong>in</strong> specific accounts,<br />

but are considered overhead costs. So, <strong>the</strong>re is a tendency for <strong>the</strong>ir separation of products,<br />

processes or activities which cause <strong>the</strong>m.<br />

ENVIRONMENTAL BALANCE SHEET – TOOL FOR INFORMING AND<br />

AWARENESS RAISING ON SUSTAINABILITY<br />

In most developed countries, companies carry<strong>in</strong>g out activities with impact on <strong>the</strong><br />

natural environment must obta<strong>in</strong> operat<strong>in</strong>g permits from various authorities <strong>in</strong> <strong>the</strong> field.<br />

Usually, obta<strong>in</strong><strong>in</strong>g this approval is preceded by elaboration of a environmental balance sheet.<br />

It represents a cont<strong>in</strong>uous improvement tool which provides <strong>the</strong> image, at a certa<strong>in</strong> time, of<br />

reality on <strong>the</strong> impact of economic activities on environment <strong>and</strong> susta<strong>in</strong>able development <strong>and</strong><br />

environmental performance achievied by a company.<br />

Environmental balance has some similarities with <strong>the</strong> social one, firstly by def<strong>in</strong>ition,<br />

both are monitor<strong>in</strong>g tools which provide <strong>the</strong> opportunity to <strong>in</strong>tervene for correct<strong>in</strong>g<br />

weaknesses. Secondly, aga<strong>in</strong> <strong>the</strong> term of “balance” can be mislead<strong>in</strong>g. This is not an<br />

assessment <strong>in</strong> <strong>the</strong> account<strong>in</strong>g sense, a tabel which reflects, <strong>in</strong> a parallel way, <strong>the</strong> amount of<br />

exist<strong>in</strong>g resources <strong>and</strong> consumption recorded, try<strong>in</strong>g to ma<strong>in</strong>ta<strong>in</strong> a balance. As <strong>the</strong> social one,<br />

environmental balance sheet is a report actually show<strong>in</strong>g present or future impact of an<br />

enterprise activity on natural environment. Depend<strong>in</strong>g on <strong>the</strong> nature <strong>and</strong> size of bus<strong>in</strong>ess,<br />

environmental balance sheet may take various forms:<br />

– a simple characterization of <strong>the</strong> activity sheet;<br />

– an extensive study, an analysis of available <strong>in</strong>formation on environmental conditions <strong>and</strong><br />

economic activities conducted on a particular location;<br />

– a study accompanied by technical <strong>in</strong>vestigations by sampl<strong>in</strong>g of water, air, soil <strong>and</strong> various<br />

measurements of <strong>the</strong> site.<br />

Generally, an environmental balance sheet <strong>in</strong>cludes items related to:<br />

description of <strong>the</strong> natural site of activity;<br />

- identification of potential pollution factors, with <strong>the</strong> implementation of pollution scenarios<br />

confirmed or denied by special measurements (research of soil, water etc.);<br />

- emergency safety measures already implemented or planned for <strong>the</strong> future;<br />

- monitor<strong>in</strong>g <strong>the</strong> impact of harvest<strong>in</strong>g site, <strong>in</strong>clud<strong>in</strong>g a preservation program;<br />

determ<strong>in</strong><strong>in</strong>g <strong>the</strong> residual risks, by creat<strong>in</strong>g a conceptual scheme that site.<br />

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Elaboration of such a balance sheet is based on environmental <strong>in</strong>dicators used <strong>in</strong><br />

environmental report<strong>in</strong>g. The OECD framework presents three types of <strong>in</strong>dicators:<br />

- “pressure <strong>in</strong>dicators” that highlights <strong>the</strong> economic activities <strong>and</strong> social pressures on <strong>the</strong><br />

environment <strong>and</strong> presents <strong>the</strong> causes of environmental problems (eg <strong>in</strong>dustrial production,<br />

energy consumption, waste produced);<br />

- “status <strong>in</strong>dicators” emphasizes physical changes or developments <strong>in</strong> <strong>the</strong> environment (eg. air<br />

quality, concentration of nitrites)<br />

- “response <strong>in</strong>dicators” show<strong>in</strong>g <strong>the</strong> efforts made by a company to improve its environmental<br />

degradation or decrease (eg expenses for alternative energy, protection costs, recycl<strong>in</strong>g costs,<br />

penalties, f<strong>in</strong>es.<br />

An environmental assessment may be required also for reorganization or liquidation of<br />

a company whose activities have an impact on <strong>the</strong> environment, <strong>in</strong> addition to <strong>the</strong> balance<br />

sheet <strong>and</strong>, where appropriate, of <strong>the</strong> social one. It is made ei<strong>the</strong>r at <strong>the</strong> request of <strong>the</strong> manager,<br />

<strong>in</strong>vestors or to <strong>the</strong> syndic judge’s request, if necessary.<br />

Managers, shareholders as well as o<strong>the</strong>r stakeholders, to which <strong>the</strong> company has a<br />

certa<strong>in</strong> social responsibility, acquire, through <strong>the</strong> account<strong>in</strong>g system, <strong>in</strong>formation on <strong>the</strong><br />

effects of economic growth on environmental opportunities. Ideally, all what means <strong>the</strong><br />

impact of an entity on community <strong>and</strong> natural environment should be presented <strong>in</strong> a separate<br />

account<strong>in</strong>g system. In practice, only a small part of <strong>the</strong> externalities are <strong>in</strong>ternalized,<br />

voluntarily or by coercion rules. Without this <strong>in</strong>formation, decision mak<strong>in</strong>g system can not<br />

operate <strong>in</strong> a consistent manner <strong>in</strong> <strong>the</strong> conduct of bus<strong>in</strong>ess <strong>and</strong> capital management. Worse<br />

than <strong>the</strong> absence of an item is <strong>the</strong> erroneous <strong>in</strong>ternalization of which may directly affect <strong>the</strong><br />

economic performance <strong>in</strong>dicators.<br />

So, one can speak about a conventional account<strong>in</strong>g like an <strong>in</strong>formational system, with<br />

<strong>the</strong> aim of measurement, <strong>in</strong> a performant manner, of past economic events <strong>and</strong> to document<br />

<strong>the</strong> current economic performance.<br />

CONCLUSIONS AND IMPLICATIONS<br />

A rigorous strategy to <strong>in</strong>ternalize <strong>the</strong> externalities related to social <strong>and</strong> environmental<br />

impact of an economic entity, results <strong>in</strong> obta<strong>in</strong><strong>in</strong>g economic <strong>and</strong> environmental benefits to <strong>the</strong><br />

entity (direct <strong>in</strong>terest), but also for <strong>in</strong>terested parties (<strong>in</strong>direct <strong>in</strong>terest). Internalisation of<br />

social <strong>and</strong> environmental costs directly affects <strong>the</strong> current result (economic, social or<br />

environmental) cost by determ<strong>in</strong><strong>in</strong>g present costs <strong>and</strong> future obligations.<br />

Desire of a direct <strong>and</strong> immediate earn<strong>in</strong>g ignores <strong>the</strong> possibility of a future benefit of<br />

bus<strong>in</strong>ess <strong>and</strong> economic susta<strong>in</strong>ability, social <strong>and</strong> environmental. Current techniques of<br />

organizational governance <strong>in</strong>dicates serious concerns about <strong>the</strong> medium <strong>and</strong> long term<br />

strategies.<br />

It is expected from <strong>the</strong> companies quality products <strong>and</strong> services, <strong>and</strong> measures directed<br />

towards social needs <strong>and</strong> environmental protection, such as a rational use of natural factors,<br />

but also a low impact achieved by reduc<strong>in</strong>g <strong>the</strong> volume of waste discharged or production of<br />

biodegradable waste.<br />

Tools like managerial or environmental account<strong>in</strong>g are useful for identify<strong>in</strong>g<br />

environmental externalities to be treated as current <strong>in</strong>come, through <strong>in</strong>ternalization or<br />

conversion <strong>in</strong>to future liabilities.<br />

Cost-benefit analysis are methods to determ<strong>in</strong>e <strong>the</strong> <strong>in</strong>dicators of social <strong>and</strong><br />

environmental performance, parameters <strong>in</strong>creas<strong>in</strong>gly required, both of <strong>in</strong>ternal <strong>and</strong> external<br />

environment of <strong>the</strong> company, to have better relationships with those <strong>in</strong>volved <strong>in</strong> its activities<br />

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(employees, suppliers, creditors etc.) <strong>and</strong> civil society (community <strong>in</strong> which <strong>the</strong>m operate <strong>and</strong><br />

<strong>the</strong> general public).<br />

REFERENCES<br />

1. Burritt, Larson <strong>and</strong> Schaltegger, Stefan. “Susta<strong>in</strong>ability account<strong>in</strong>g <strong>and</strong> report<strong>in</strong>g: fad or<br />

trend?”, Account<strong>in</strong>g, Audit<strong>in</strong>g & Accountability Journal, Volume 23 Issue 7 – Latest Issue<br />

(2010): 829-846, http://www.emerald<strong>in</strong>sight.com/0951-3574.htm (accessed April 7, 2012).<br />

2. Caraiani, Chiraţa et al. “Triple Bottom L<strong>in</strong>e Report<strong>in</strong>g (TBL). Vision <strong>and</strong> strategy by<br />

account<strong>in</strong>g for socio-economic <strong>and</strong> environmental”, Review account<strong>in</strong>g, audit<strong>in</strong>g <strong>and</strong><br />

bus<strong>in</strong>ess expertise, no. 9 (2007): 39-42.<br />

3. Colasse, Bernard, Enciclopédie de Comptabilité, Contrôle de Gestion et Audit, Paris:<br />

Editions Economica, 2009: 403-426.<br />

4. Ferreira, Lourdes et al. “Environmental management account<strong>in</strong>g <strong>and</strong> <strong>in</strong>novation: an<br />

exploratory analysis”, Account<strong>in</strong>g, Audit<strong>in</strong>g & Accountability Journal, Volume 23 issue 7<br />

(2010): 920-948, http://www.emerald<strong>in</strong>sight.com/0951-3574.htm (accessed March 12,<br />

2012).<br />

5. Hopwood, Anthony <strong>and</strong> Unerman, Jeffrey, Account<strong>in</strong>g for Susta<strong>in</strong>ability: Practical<br />

Insights, London: Earthscan, 2010: 48-61.<br />

6. Jasch, C., Environmental <strong>and</strong> Material Flow Cost Account<strong>in</strong>g: Pr<strong>in</strong>ciples <strong>and</strong> Procedures,<br />

New York: Spr<strong>in</strong>ger, 2010: 72-83.<br />

7. Merali, Faruk. “Does <strong>the</strong> explicit recognition of <strong>the</strong> commitment <strong>and</strong> contribution of staff<br />

with<strong>in</strong> an organisation’s CSR strategy matter?”, Social Responsibility Journal, Volume 6,<br />

No. 4, 2010: 492-509, http://www.emerald<strong>in</strong>sight.com/repr<strong>in</strong>ts (accessed April 9, 2012).<br />

8. Othman, Sua<strong>in</strong>i. et al. “The <strong>in</strong>fluence of coercive isomorphism on corporate social<br />

responsibility report<strong>in</strong>g <strong>and</strong> reputation”, Social Responsibility Journal, Volume 7, issue 1<br />

(2011): 119-135, http://www.emerald<strong>in</strong>sight.com/journals.htm (accessed March 23, 2012).<br />

9. Wer<strong>the</strong>r, William <strong>and</strong> Ch<strong>and</strong>ler, David, Strategic Corporate Social Responsibility:<br />

Stakeholders <strong>in</strong> a Global Environment, U.S.A: SAGE, 2010: 89-103.<br />

AKNOWLEDGEMENTS:<br />

This work was supported by <strong>the</strong> <strong>the</strong> European Social Fund <strong>in</strong> Romania, under <strong>the</strong><br />

responsibility of <strong>the</strong> Manag<strong>in</strong>g Authority for <strong>the</strong> Sectoral Operational Programme for Human<br />

Resources Development 2007-2013 [grant POSDRU/CPP 107/DMI 1.5/S/78342].<br />

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THE ROLE OF INTERNAL CONTROL IN AN ENTITY’S RELATIONSHIPS WITH<br />

ITS TRADING PARTNERS<br />

Ungureanu Mihaela<br />

“Alex<strong>and</strong>ru Ioan Cuza” University of Iasi<br />

ABSTRACT<br />

The primary objective of a firm is maximiz<strong>in</strong>g its value through carried out activities.<br />

Their success is conditioned by <strong>the</strong> <strong>in</strong>teraction with factors present on <strong>the</strong> market, of which<br />

most important are: deal<strong>in</strong>g with current competitors, danger of <strong>the</strong> future ones, <strong>the</strong><br />

barga<strong>in</strong><strong>in</strong>g power of customers <strong>and</strong> providers. Long-term relationships with trad<strong>in</strong>g partners<br />

are characterized ma<strong>in</strong>ly by provid<strong>in</strong>g accurate <strong>and</strong> timely <strong>in</strong>formation on economic<br />

transactions, rights <strong>and</strong> obligations, which demonstrates <strong>the</strong> degree of seriousness of an<br />

entity. Ano<strong>the</strong>r necessary condition is that <strong>the</strong> dissem<strong>in</strong>ated <strong>in</strong>formation to be not only<br />

accurate, but also complete. Thus, <strong>the</strong> <strong>in</strong>ternal control system have to ensure quality of<br />

bookkeep<strong>in</strong>g <strong>and</strong> make so that all items to be taken <strong>in</strong>to account dur<strong>in</strong>g <strong>the</strong>ir process<strong>in</strong>g.<br />

This paper aims to show how <strong>in</strong>ternal control acts to verify commercial settlements<br />

<strong>and</strong> also its role <strong>in</strong> manag<strong>in</strong>g risks. By its specific techniques, <strong>in</strong>ternal control of settlements<br />

with trad<strong>in</strong>g partners tries to correct or even prevent possible errors, thus ensur<strong>in</strong>g<br />

cont<strong>in</strong>uous commercial relationships of an entity.<br />

Key words: <strong>in</strong>ternal control, trad<strong>in</strong>g partners, accountancy, settlements.<br />

1. INTRODUCTION<br />

Premise, <strong>and</strong> consequence of <strong>the</strong> need for account<strong>in</strong>g, <strong>the</strong> control constitutes <strong>the</strong><br />

measure through which are seeked uniform accounts, <strong>and</strong> <strong>the</strong>refore, correct results. So, from<br />

ancient times until today, f<strong>in</strong>ancial control has an undisputed importance, specific techniques<br />

be<strong>in</strong>g developed over time by different <strong>in</strong>stitutions <strong>and</strong> public authorities, but also some<br />

professional organisms. Currently, <strong>the</strong> most valuable good of account<strong>in</strong>g is <strong>the</strong> <strong>in</strong>formation.<br />

Thus, an accurate <strong>and</strong> efficient accountancy is based on transparency <strong>and</strong> comparability. The<br />

<strong>in</strong>ternal control activity is allow<strong>in</strong>g entities to verify or certify all measures based on accounts<br />

<strong>in</strong> order to monitor <strong>the</strong> preservation of property, capital, <strong>and</strong> also reliability, relevance <strong>and</strong><br />

quality of account<strong>in</strong>g entries underly<strong>in</strong>g <strong>the</strong> development of summary f<strong>in</strong>ancial statements.<br />

In <strong>the</strong> market economy conditions <strong>the</strong> results of any enterprise are conditioned by<br />

effective commercial settlements. These settlements are an important part <strong>in</strong> <strong>the</strong> normal<br />

course of do<strong>in</strong>g bus<strong>in</strong>ess transactions, ensur<strong>in</strong>g m<strong>in</strong>imization of <strong>in</strong>solvency risk, promot<strong>in</strong>g<br />

modern techniques of settlement, contribut<strong>in</strong>g to solve <strong>in</strong>ternal problems <strong>and</strong> efficient conduct<br />

of activities. In this context, <strong>the</strong> role of <strong>in</strong>ternal control significantly <strong>in</strong>creases <strong>in</strong> operational<br />

decisions on long term, because <strong>in</strong>formation about <strong>the</strong> commercial settlements are provided<br />

by account<strong>in</strong>g <strong>and</strong> confirmed by <strong>the</strong> control approach.<br />

Without <strong>the</strong> existence of control activities, <strong>the</strong> management of a company could not<br />

implement <strong>the</strong> necessary policies to achieve <strong>the</strong> objectives for more efficient economic<br />

activities, which <strong>in</strong>cludes protect<strong>in</strong>g assets, identify<strong>in</strong>g exist<strong>in</strong>g errors <strong>and</strong> frauds <strong>and</strong> <strong>the</strong><br />

prevention of <strong>the</strong> potential ones. These achievements can only be obta<strong>in</strong>ed based on some<br />

accurate <strong>and</strong> complete account<strong>in</strong>g <strong>in</strong>formation, conditioned by <strong>the</strong> accuracy <strong>and</strong> reality of <strong>the</strong><br />

technical process of <strong>in</strong>formational <strong>and</strong> account<strong>in</strong>g system. Credibility <strong>and</strong> reliability of<br />

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<strong>in</strong>formation provided depend on <strong>the</strong> <strong>in</strong>ternal controls reasonably designed <strong>and</strong> correctly<br />

implemented.<br />

So that, <strong>the</strong> need for <strong>in</strong>ternal control is <strong>in</strong>creas<strong>in</strong>gly felt with<strong>in</strong> <strong>the</strong> companies that<br />

promote, <strong>and</strong> request <strong>the</strong>ir responsibilities to stakeholders <strong>and</strong> <strong>the</strong> community. In this respect,<br />

<strong>the</strong> entity is not satisfied to wait for an external control, but <strong>in</strong>itiates, whenever necessary, an<br />

<strong>in</strong>ternal control, to identify <strong>and</strong> solve anomalies of <strong>the</strong> activities, or to prevent <strong>the</strong> potential<br />

ones.<br />

This paper is based on articles <strong>and</strong> studies from <strong><strong>in</strong>ternational</strong> <strong>and</strong> national literature of<br />

<strong>in</strong>ternal control field. There are contradictory op<strong>in</strong>ions on <strong>the</strong> same <strong>the</strong>oretical or practical<br />

construct divergences which most often fail to provide <strong>the</strong> answers sought by <strong>the</strong> economic<br />

environment. The multitude exist<strong>in</strong>g articles are caus<strong>in</strong>g enough confusion, precisely through<br />

different <strong>in</strong>terpretations, some even erroneous, of <strong>the</strong> same ideas or concepts. A viable<br />

solution of <strong>in</strong>formation is represented by legal regulations <strong>in</strong> this area, but <strong>the</strong>se require an<br />

assertion of <strong>in</strong>terpretation <strong>and</strong> manner of application, so that <strong>the</strong> literature rema<strong>in</strong>s a constant<br />

neccesary source both for <strong>the</strong>orists <strong>and</strong> practitioners. Presently, are however noted <strong>the</strong>orists<br />

who seek to offer empirical studies, relevant solutions to <strong>the</strong> practitioners for <strong>the</strong> problems of<br />

this complex doma<strong>in</strong>.<br />

2. LITERATURE REVIEW<br />

Specialized literature provides two mean<strong>in</strong>gs of <strong>the</strong> concept of <strong>in</strong>ternal control. Thus,<br />

<strong>in</strong> <strong>the</strong> French mean<strong>in</strong>g <strong>the</strong> control represents a check, a careful <strong>in</strong>spection of <strong>the</strong> correctness<br />

of an act. The Anglo-Saxon mean<strong>in</strong>g def<strong>in</strong>es control like <strong>the</strong> action of surveillance of<br />

someone, of someth<strong>in</strong>g, a thorough exam<strong>in</strong>ation or power to lead as a <strong>in</strong>strument for<br />

regulat<strong>in</strong>g a mechanism.<br />

Tackett et. al (2006) notes that <strong>the</strong> most common mean<strong>in</strong>g associated control<br />

verification is frequently associated with <strong>the</strong> activity of knowledge management enabl<strong>in</strong>g<br />

enittăţii coord<strong>in</strong>at<strong>in</strong>g activities <strong>in</strong> a more economical <strong>and</strong> efficient manner. The same op<strong>in</strong>ion<br />

I shared also by Zolnor (2009), who shows that <strong>the</strong> bus<strong>in</strong>ess practice has demonstrated that<br />

control is an attribute of management, a means of analyz<strong>in</strong>g <strong>the</strong> reality <strong>and</strong> correct<strong>in</strong>g errors.<br />

Bierstaker (2006) emphasizes, <strong>in</strong> addition to <strong>the</strong> above idea that, <strong>in</strong> terms of its mission,<br />

control is an <strong>in</strong>tr<strong>in</strong>sic part of management, but also a specifically human activity, which<br />

serves as driv<strong>in</strong>g, parties/bus<strong>in</strong>ess partners <strong>and</strong> authorities public <strong>and</strong> even population. The<br />

control has evolved <strong>and</strong> evolves by improv<strong>in</strong>g organizational <strong>and</strong> management systems <strong>and</strong><br />

<strong>the</strong> environment <strong>in</strong> which work <strong>and</strong> which, <strong>in</strong> turn, is <strong>in</strong> constant mov<strong>in</strong>g.<br />

Several authors of <strong>the</strong> literature highlights two approaches on how to carry out <strong>the</strong><br />

<strong>in</strong>ternal control <strong>in</strong> general, <strong>and</strong> control of commercial settlements, <strong>in</strong> particular: <strong>the</strong><br />

departments <strong>and</strong> activity cycles. It is considered that <strong>the</strong> second variant is more practical <strong>and</strong><br />

rational, because allows for control procedures by carry<strong>in</strong>g out some tests on commercial<br />

transactions, but also by apply<strong>in</strong>g <strong>the</strong>m on <strong>the</strong> balances of receivable <strong>and</strong> payable accounts,<br />

with reciprocal l<strong>in</strong>ks.<br />

Florea et. al (2008) <strong>in</strong>cludes <strong>in</strong> <strong>the</strong> category of economic partners of a company those<br />

economic entities primarily engaged <strong>in</strong> transactions as purchases or sales, generat<strong>in</strong>g debt or<br />

debts to suppliers, respectively customers. Typically, such rights or obligations are based on<br />

contracts or concluded orders, accompanied by various documents. Support<strong>in</strong>g documents are<br />

basic for <strong>in</strong>ternal control processes. Especially <strong>the</strong> control of commercial settlement can not<br />

be achieved without <strong>the</strong> existence of <strong>the</strong>se documents.<br />

In terms of actual deployment of control, Toma (2007) underl<strong>in</strong>es as essential elements:<br />

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- control environment, characterized by <strong>the</strong> general attitude <strong>and</strong> actions taken by company<br />

management to control system <strong>and</strong> related procedures;<br />

- control procedures established <strong>and</strong> applied <strong>in</strong> order to achieve management objectives.<br />

Leitch (2008) reveals that this form of control is unusual, particularly by <strong>the</strong> need of<br />

adapt<strong>in</strong>g to <strong>the</strong> specificity of each undertak<strong>in</strong>g separately. Thus, develop<strong>in</strong>g good <strong>in</strong>ternal<br />

control requires that, at <strong>the</strong> same time to exist:<br />

- a hierarchical organizational structure <strong>and</strong> delimited to ensure <strong>the</strong> allocation of tasks <strong>and</strong><br />

supervision <strong>the</strong>ir deployment;<br />

- a manual of procedures, work <strong>in</strong>structions <strong>and</strong> <strong>in</strong>ternal rules;<br />

- an appropriate <strong>in</strong>formation system.<br />

Given <strong>the</strong> <strong>in</strong>ternal control of settlements with economic partners, <strong>the</strong> literature<br />

differently def<strong>in</strong>es concepts as settlement, trade effect, trade receivables, trade payables. It is<br />

considered that <strong>the</strong>ir approach <strong>in</strong> terms of accountancy, through established regulations,<br />

elim<strong>in</strong>ates users’ ambiguities.<br />

Hightower (2009) considers that <strong>in</strong> <strong><strong>in</strong>ternational</strong> account<strong>in</strong>g practice, but also <strong>in</strong> <strong>the</strong><br />

autochthonous one, <strong>the</strong>re isn’t a clear dist<strong>in</strong>ction between commercial receivable positions<br />

<strong>and</strong> f<strong>in</strong>ancial <strong>in</strong>struments, which presents different assertions <strong>in</strong> f<strong>in</strong>ancial report<strong>in</strong>g. Aspects<br />

of recognition <strong>and</strong> valuation of receivables <strong>and</strong> payables are different approached <strong>in</strong> <strong>the</strong><br />

literature <strong>and</strong> are poorly regulated <strong>in</strong> terms of legislation. Large enterprises, with a<br />

considerable number of customers <strong>and</strong> suppliers do not comply with proper methodology<br />

reflect<strong>in</strong>g economic operations <strong>in</strong> <strong>the</strong> receivable <strong>and</strong> payable accounts, which are used as<br />

<strong>in</strong>terim accounts for <strong>the</strong> accountancy of cash flow transactions.<br />

The literature provides a varied classification of commercial settlements, which are<br />

based on different criteria: <strong>the</strong> payment time, place, payment technique. Each of <strong>the</strong>se<br />

classifications has certa<strong>in</strong> advantages <strong>and</strong> disadvantages, but none of <strong>the</strong>m can be applied<br />

directly to local firms.<br />

Domestic enterprises practice, for record<strong>in</strong>g trade receivables <strong>and</strong> payables, different<br />

registers – one for fiscal purposes <strong>and</strong> one for accountancy. This leads to an unjustified<br />

duplication of <strong>in</strong>formation <strong>and</strong> an <strong>in</strong>creased volume of accountancy work. In addition,<br />

methodological difficulties can be encountered <strong>in</strong> account<strong>in</strong>g practice on <strong>the</strong> registration of<br />

<strong>the</strong> differences amounts aris<strong>in</strong>g from transactions <strong>in</strong> conventional units with local residents.<br />

3. PAPER CONTENT<br />

INTERNAL CONTROL BETWEEN THEORY AND PRACTICE<br />

The concepts of <strong>in</strong>ternal control <strong>and</strong> <strong>in</strong>ternal audit, although different, have some<br />

elements that approach <strong>the</strong>m <strong>and</strong> o<strong>the</strong>rs that set <strong>the</strong>m apart, which create confusion.<br />

The economic crisis of 1929 had important effects on <strong>the</strong> account<strong>in</strong>g profession by<br />

organiz<strong>in</strong>g Cab<strong>in</strong>ets of Internal Audit, thus be<strong>in</strong>g def<strong>in</strong>ed two types of auditors: external <strong>and</strong><br />

<strong>in</strong>ternal. Only <strong>in</strong> <strong>the</strong> ’60s <strong>and</strong> ’70s, <strong>the</strong> French Order of Chartered Accountants, has<br />

established <strong>and</strong> def<strong>in</strong>ed <strong>the</strong> concept of <strong>in</strong>ternal control as all measures that contribute to<br />

control own<strong>in</strong>g on <strong>the</strong> company <strong>in</strong> order to ensure heritage protection <strong>and</strong> <strong>in</strong>formation quality<br />

<strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r part to apply <strong>the</strong> management <strong>in</strong>structions for improv<strong>in</strong>g performances.<br />

In 1978, American Institute of Certified Public Accountants considered that <strong>in</strong>ternal<br />

control consists of organization plans <strong>and</strong> all methods <strong>and</strong> procedures adopted with<strong>in</strong> an<br />

enterprise to protect its assets, to control <strong>the</strong> accuracy of <strong>in</strong>formation provided by account<strong>in</strong>g,<br />

to <strong>in</strong>crease <strong>the</strong> efficiency <strong>and</strong> to ensure <strong>the</strong> application of management <strong>in</strong>structions.<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

In 1990, U.S. consult<strong>in</strong>g <strong>and</strong> audit<strong>in</strong>g company KPMG (entered <strong>the</strong> Romanian market<br />

<strong>in</strong> 1994), highlighted two essential features of <strong>in</strong>formation: it is based on f<strong>in</strong>ancial <strong>in</strong>dicators;<br />

it is focused on <strong>in</strong>ternal comparisons <strong>and</strong> analysis. Certification of certa<strong>in</strong> correct reports is<br />

made by auditors, those experts from <strong>the</strong> entity's external environment. Internal <strong>in</strong>tervention<br />

plays a key role <strong>in</strong> monitor<strong>in</strong>g <strong>in</strong>ternal entity’s accounts. A responsible management, both to<br />

material assets <strong>and</strong> human component of <strong>the</strong> company, respectively employees, <strong>in</strong>vestors <strong>and</strong><br />

bus<strong>in</strong>ess partners.<br />

Currently, <strong>in</strong> accordance with new regulations <strong>and</strong> account<strong>in</strong>g modernization at <strong>the</strong><br />

European level, <strong>the</strong> sense of <strong>the</strong> <strong>in</strong>ternal control concept represents all <strong>the</strong> rules, procedures<br />

<strong>and</strong> methods by which people <strong>in</strong> charge with<strong>in</strong> <strong>the</strong> company pursue <strong>the</strong> held economic events.<br />

At <strong>the</strong> same time, it becomes an object of <strong>in</strong>ternal audit <strong>and</strong> an external audit tool. Internal<br />

control is def<strong>in</strong>ed as all security activities that conserve, ma<strong>in</strong>ta<strong>in</strong> <strong>and</strong> improve bus<strong>in</strong>ess<br />

performance. Its aim is, on <strong>the</strong> one h<strong>and</strong>, ensur<strong>in</strong>g protection, material <strong>in</strong>tegrity <strong>and</strong> certa<strong>in</strong>ty<br />

of quality <strong>in</strong>formation <strong>and</strong>, on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, ensur<strong>in</strong>g <strong>the</strong> quality of practices of application<br />

<strong>and</strong> motivation of <strong>the</strong> <strong>in</strong>structions given by <strong>the</strong> management to promote a cont<strong>in</strong>uous<br />

improvement of <strong>the</strong> performance.<br />

The overall objectives of <strong>in</strong>ternal control activities can be summarized as follows:<br />

- achiev<strong>in</strong>g, at an appropriate level of quality, <strong>the</strong> duties of public <strong>in</strong>stitutions, established <strong>in</strong><br />

accordance with <strong>the</strong>ir mission, <strong>in</strong> terms of regularity, effectiveness, efficiency <strong>and</strong><br />

effectiveness;<br />

- protect<strong>in</strong>g public funds aga<strong>in</strong>st losses due to error, waste, abuse or fraud;<br />

- respect<strong>in</strong>g law, regulations <strong>and</strong> management decisions;<br />

- develop<strong>in</strong>g <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g systems for collect<strong>in</strong>g, stor<strong>in</strong>g, process<strong>in</strong>g, updat<strong>in</strong>g <strong>and</strong><br />

dissem<strong>in</strong>ation of data <strong>and</strong> f<strong>in</strong>ancial <strong>in</strong>formation <strong>and</strong> management, as well as systems <strong>and</strong><br />

adequate procedures for public <strong>in</strong>formation through regular reports.<br />

In relation to <strong>the</strong> company's account<strong>in</strong>g system, <strong>in</strong>ternal control activities have some<br />

specific goals needed to be done to achieve <strong>the</strong> best results. These objectives are:<br />

- all economic transactions are authorized by company management;<br />

- all transactions are properly recorded as <strong>the</strong> sum <strong>and</strong> appropriate accounts <strong>in</strong> proper<br />

account<strong>in</strong>g period so that f<strong>in</strong>ancial statements to be prepared <strong>in</strong> accordance with an identified<br />

f<strong>in</strong>ancial report<strong>in</strong>g framework;<br />

- access to documents <strong>and</strong> entries to be allowed with <strong>the</strong> management agreement, assets<br />

entities are compared with exist<strong>in</strong>g assets at specified <strong>in</strong>tervals, <strong>and</strong> any differences found to<br />

be analyzed <strong>and</strong> to take necessary measures.<br />

Internal control, as a tool to assist <strong>and</strong> <strong>and</strong> guide decision makers of <strong>the</strong> company, aims<br />

ma<strong>in</strong>ly:<br />

• check<strong>in</strong>g compliance with <strong>the</strong> policies of <strong>the</strong> entity, its programs <strong>and</strong> management <strong>in</strong><br />

accordance with <strong>the</strong> legal provisions;<br />

• evaluat<strong>in</strong>g <strong>the</strong> appropriateness <strong>and</strong> application of f<strong>in</strong>ancial <strong>and</strong> nonf<strong>in</strong>ancial controls<br />

arranged <strong>and</strong> performed by management to <strong>in</strong>crease effectiveness of <strong>the</strong> activities;<br />

• evaluat<strong>in</strong>g <strong>the</strong> appropriateness of f<strong>in</strong>ancial <strong>and</strong> non-f<strong>in</strong>ancial data/<strong>in</strong>formation for <strong>the</strong><br />

management to know <strong>the</strong> <strong>in</strong>ternal reality;<br />

• protect<strong>in</strong>g property <strong>and</strong> off balance sheet items <strong>and</strong> identify<strong>in</strong>g methods to prevent fraud <strong>and</strong><br />

losses of any k<strong>in</strong>d.<br />

At <strong>the</strong> same time, <strong>the</strong> control is a cont<strong>in</strong>uous surveillance moral <strong>and</strong> material, as well as<br />

master<strong>in</strong>g a task, a situation.<br />

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THE INTERNATIONAL CONFERENCE IN ECONOMICS AND ADMINISTRATION<br />

● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

INTERNAL CONTROL OVER SETTLEMENTS WITH TRADING<br />

PARTNERS<br />

The only way for reach<strong>in</strong>g a susta<strong>in</strong>able quality is to have reliable processes. The<br />

client assess <strong>the</strong> reliability of his provider’s processes to be sure of its ability to ma<strong>in</strong>ta<strong>in</strong><br />

quality over time. Managers of <strong>the</strong> modern companies have evaluation grids that allow<br />

enabl<strong>in</strong>g audit<strong>in</strong>g <strong>the</strong>ir suppliers ability to deliver products of adequate quality. But <strong>the</strong><br />

supplier may be subject to audits accord<strong>in</strong>g to <strong>the</strong> number of customers. The need for a<br />

common language between partners has led to ISO 9000 st<strong>and</strong>ards as a basis for quality<br />

assurance <strong>in</strong>sofar as <strong>the</strong>y are agreed both by suppliers <strong>and</strong> customers.<br />

Plac<strong>in</strong>g <strong>in</strong> <strong>the</strong> forefront of assess<strong>in</strong>g <strong>the</strong> effectiveness <strong>and</strong> development <strong>the</strong> bus<strong>in</strong>ess<br />

improvement for <strong>the</strong> customer at all levels of <strong>the</strong> company, requires a quality system for<br />

measur<strong>in</strong>g performance, because, ultimately, <strong>the</strong> success of products is reflected <strong>in</strong> <strong>the</strong><br />

number of customers attracted, <strong>and</strong> those reta<strong>in</strong>ed.<br />

Internal control of commercial settlement is made <strong>in</strong> order to certify <strong>the</strong> veracity of<br />

<strong>in</strong>formation on claims <strong>and</strong> liabilities aris<strong>in</strong>g from relationships with bus<strong>in</strong>ess partners. In this<br />

way, various users of <strong>in</strong>formation can be sure of a real image of <strong>the</strong> entity <strong>in</strong> connection with<br />

suppliers or customers, reliability of <strong>in</strong>formation be<strong>in</strong>g <strong>the</strong> essential condition for an effective<br />

decision mak<strong>in</strong>g. Accounts of receivable <strong>and</strong> payable are of particular importance <strong>in</strong> f<strong>in</strong>ancial<br />

report<strong>in</strong>g, especially when trade takes place ma<strong>in</strong>ly on credit.<br />

Given <strong>the</strong> economic transactions with various partners, <strong>the</strong> role of <strong>in</strong>ternal control has<br />

<strong>the</strong> follow<strong>in</strong>g issues:<br />

• compliance with <strong>in</strong>ternal decisions <strong>and</strong> legal regulations on transactions <strong>and</strong> economic<br />

events <strong>in</strong> relationship with o<strong>the</strong>r organizations;<br />

• optimal <strong>and</strong> efficient use of resources, protection of assets by prevent<strong>in</strong>g <strong>and</strong> detect<strong>in</strong>g<br />

irregularities, errors <strong>and</strong> fraud;<br />

• conduct<strong>in</strong>g accurate <strong>and</strong> complete account<strong>in</strong>g records, systematization <strong>and</strong> presentation of<br />

<strong>in</strong>formation required by different categories of users of f<strong>in</strong>ancial statements <strong>in</strong> accordance<br />

with an account<strong>in</strong>g referential adopted.<br />

IAS recommend confirmation of trade receivables under normal circumstances, <strong>the</strong>re<br />

exists <strong>the</strong> possibility of exclud<strong>in</strong>g confirmed trade receivables <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g cases:<br />

- claims are <strong>in</strong>significant;<br />

- controller considers that <strong>the</strong> evidence provided by confirmations are not effective, because<br />

<strong>the</strong> answers may be <strong>in</strong>adequate or unreliable;<br />

- comb<strong>in</strong>ed level of <strong>in</strong>herent risk <strong>and</strong> control is small, so that samples can be taken fur<strong>the</strong>r.<br />

In order to assess <strong>the</strong> qualitative aspects of fair solds of receivable <strong>and</strong> payable accounts, is<br />

recommended mak<strong>in</strong>g <strong>the</strong>ir confirmation <strong>in</strong> three steps: 1) plann<strong>in</strong>g requests for confirmation,<br />

2) process<strong>in</strong>g requests for confirmation, 3) generalization <strong>and</strong> assess<strong>in</strong>g results.<br />

Unlike <strong>the</strong> control of trade receivables, for debts are apply procedures to detect items<br />

not recorded because <strong>the</strong>y tend to underestimate. If differences are found, is a documentary<br />

check for each supplier. In this way you can f<strong>in</strong>d reasons such as account<strong>in</strong>g errors or fraud<br />

attempts. However, differences may arise due to stock <strong>in</strong> transit, <strong>the</strong> chronological gaps <strong>in</strong><br />

process<strong>in</strong>g account<strong>in</strong>g data. Each amount must be analyzed <strong>in</strong> terms of case occurrence, age<br />

<strong>and</strong> payment reality. Be noted that statistical survey is less used than <strong>in</strong> <strong>the</strong> control of<br />

commercial debt claims, because it is more difficult to def<strong>in</strong>e <strong>and</strong> determ<strong>in</strong>e sample size.<br />

Because <strong>the</strong> focus is on debt omitted it is considered important that <strong>the</strong> sample to <strong>in</strong>clude<br />

potential liabilities.<br />

An important <strong>in</strong>ternal control procedure confirms completeness debt, is <strong>the</strong> detection<br />

of unrecorded ones. The ma<strong>in</strong> technique applied aims <strong>the</strong> exam<strong>in</strong>ation of purchases <strong>and</strong><br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

payments made before <strong>and</strong> after balance sheet date. Control tests enables controller to<br />

analyze:<br />

- organizational measures, not<strong>in</strong>g whe<strong>the</strong>r responsibilities for record<strong>in</strong>g transactions are<br />

strictly determ<strong>in</strong>ed by <strong>in</strong>ternal decisions <strong>and</strong> how <strong>the</strong>y are met;<br />

- competence <strong>and</strong> <strong>in</strong>tegrity of personnel - check that controls are performed hierarchical <strong>and</strong><br />

reciprocal, but also <strong>the</strong> way of preparation, process<strong>in</strong>g <strong>and</strong> archiv<strong>in</strong>g data <strong>in</strong> <strong>the</strong> enterprise<br />

account<strong>in</strong>g system.<br />

Forms of control are exercised, accord<strong>in</strong>g to <strong>the</strong> realization time, or pursued aim:<br />

• preventive actions <strong>and</strong> forecast<strong>in</strong>g: predict<strong>in</strong>g events - management control;<br />

• predict<strong>in</strong>g behaviors, sett<strong>in</strong>g rules <strong>and</strong> procedures - <strong>in</strong>ternal control;<br />

• by evaluation of actions <strong>and</strong> <strong>the</strong>ir results: <strong>in</strong> optical regularity - <strong>in</strong>ternal audit;<br />

• <strong>in</strong> economical optic of effectiveness <strong>and</strong> efficiency - management control.<br />

Existence of management control allows model<strong>in</strong>g, forecast<strong>in</strong>g, restor<strong>in</strong>g proper performance<br />

of actions to obta<strong>in</strong> reliable <strong>in</strong>formation, condition for a proper foundation of operational<br />

decisions.<br />

SPECIAL FEATURES IN ROMANIAN COMPANIES<br />

Speed<strong>in</strong>g transactions between enterprise has conditioned diversification of trade<br />

settlement applied <strong>in</strong> recent years. On <strong>the</strong> <strong><strong>in</strong>ternational</strong>, settlements take <strong>the</strong> form of<br />

commercial effects, compensation operations, electronic <strong>and</strong> on-l<strong>in</strong>e settlements which are<br />

quickly <strong>and</strong> enter<strong>in</strong>g <strong>in</strong>to our country. Information on trade settlements are provided by<br />

account<strong>in</strong>g, which has <strong>the</strong> prodigious task of collect<strong>in</strong>g, process<strong>in</strong>g <strong>and</strong> disclosure <strong>the</strong>m to all<br />

users.<br />

It was found that, <strong>in</strong> Romania, <strong>the</strong> <strong>in</strong>ternal control of commercial settlement does not<br />

fully correspond to <strong>in</strong>formation requirements, as <strong>in</strong> most companies <strong>the</strong> control is performed<br />

by departments, which considerably <strong>in</strong>creases <strong>the</strong> workload of <strong>the</strong> controller, decreas<strong>in</strong>g <strong>the</strong><br />

efficiency of this approach <strong>and</strong> does not allow confirmation of certa<strong>in</strong> f<strong>in</strong>ancial <strong>in</strong>formation.<br />

To achieve a more effective control, it requires a most judicious selection of tests, us<strong>in</strong>g <strong>the</strong><br />

most relevant ones <strong>and</strong> requires a verification on activity cycles of <strong>the</strong> enterprise.<br />

Confirmation represents <strong>the</strong> most important test of trade receivables balances.<br />

Confirmation procedures provide conv<strong>in</strong>c<strong>in</strong>g evidence of <strong>the</strong> existence <strong>and</strong> accuracy of<br />

balances, but are <strong>in</strong>sufficient <strong>in</strong> terms of fullness aspect. The importance <strong>and</strong> need for requests<br />

to confirmation of balances is reflected <strong>in</strong> <strong>the</strong> desire to meet targets for qualitative aspects<br />

such as <strong>the</strong> existence <strong>and</strong> accuracy of claims. Controllers can perform procedures to confirm<br />

<strong>the</strong> claims as detailed test procedures, accord<strong>in</strong>g to a well organized plan. In this context, can<br />

also be applied o<strong>the</strong>r complementary procedures: test<strong>in</strong>g <strong>the</strong> <strong>in</strong>ternal control, us<strong>in</strong>g analytical<br />

procedures, verification procedures of how <strong>the</strong> recognition of revenue etc.<br />

The approach of <strong>in</strong>ternal control of settlements with economic partners, specifically of<br />

<strong>the</strong> audit process is achieved by direct control of <strong>the</strong> accounts of customers <strong>and</strong> suppliers,<br />

respectively <strong>the</strong> operations of sale <strong>and</strong> acquisition, of debts <strong>and</strong> liabilities. Direct control<br />

compares <strong>the</strong> annual accounts figures support<strong>in</strong>g various elements that will serve as evidence:<br />

notary documents, purchase <strong>in</strong>voices, bank statements, etc.. It helps to justify each amount by<br />

an account<strong>in</strong>g document or o<strong>the</strong>r item of evidence. Accord<strong>in</strong>g to International Audit<strong>in</strong>g<br />

St<strong>and</strong>ards, <strong>the</strong> mission of <strong>the</strong> controller of accounts is to obta<strong>in</strong> test samples by comb<strong>in</strong><strong>in</strong>g<br />

different forms of control procedure.<br />

The control techniques are reflected <strong>in</strong>:<br />

- control over <strong>the</strong> support<strong>in</strong>g components <strong>and</strong> likelihood control;<br />

- physical observation;<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

- analytical exam<strong>in</strong>ation.<br />

Among <strong>the</strong> general objectives pursued <strong>in</strong> audit<strong>in</strong>g <strong>the</strong> accounts of customers <strong>and</strong><br />

suppliers, respectively receivable <strong>and</strong> payable can be specified as follows:<br />

• completeness/<strong>in</strong>tegrity, requires that all operations relat<strong>in</strong>g to <strong>the</strong> company to be accounted;<br />

• <strong>the</strong> reality, all <strong>in</strong>formation presented <strong>in</strong> <strong>the</strong> accounts may be justified <strong>and</strong> verified;<br />

• correct data accountancy <strong>and</strong> disclosure <strong>in</strong> underly<strong>in</strong>g accounts.<br />

Control of settlements with bus<strong>in</strong>ess partners seeks compliance with <strong>the</strong> methodology<br />

of accurate reflection of <strong>the</strong> economic operations <strong>in</strong>to entity's account<strong>in</strong>g system. Domestic<br />

enterprises keep such records <strong>in</strong> different registers, for fiscal purposes <strong>and</strong> account<strong>in</strong>g ones.<br />

Thus, difficulties arise from differences <strong>in</strong> record<strong>in</strong>g transactions <strong>in</strong> conventional units with<br />

local residents. In most times, <strong>in</strong> terms of commercial debts, control is performed on sections,<br />

<strong>the</strong> workload be<strong>in</strong>g useless <strong>in</strong>creased, without a reliable confirmation of <strong>the</strong> <strong>in</strong>formation<br />

analyzed.<br />

In general, such a control aims as economic operations related to be:<br />

• accounted for <strong>the</strong> same period, accord<strong>in</strong>g to <strong>the</strong> <strong>in</strong>dependence of exercises;<br />

• properly evaluated, <strong>the</strong> amounts to be well def<strong>in</strong>ed, to comply with all rules <strong>and</strong> account<strong>in</strong>g<br />

pr<strong>in</strong>ciples as well as valuation methods;<br />

• registered <strong>in</strong> <strong>the</strong> appropriate accounts;<br />

• properly totalized, centralized, so that a presentation be provided <strong>in</strong> <strong>the</strong> annual accounts<br />

accord<strong>in</strong>g to <strong>the</strong> exist<strong>in</strong>g rules.<br />

Settlements with bus<strong>in</strong>ess partners can be found <strong>in</strong> accounts of <strong>the</strong> cycle of<br />

exploitation <strong>and</strong> <strong>the</strong> specific objectives of control of <strong>the</strong>se accounts, explicitly refer to:<br />

- reality of debts <strong>and</strong> claims <strong>and</strong> <strong>the</strong>ir correct account<strong>in</strong>g;<br />

- causes <strong>and</strong> justifications for late payment;<br />

- exam<strong>in</strong>ation of old balances <strong>and</strong> those that seem too large;<br />

- <strong>in</strong>clud<strong>in</strong>g all balances;<br />

- existence <strong>in</strong> <strong>the</strong> account balance of <strong>the</strong> still unpaid purchases only.<br />

Audit activities <strong>and</strong> samples <strong>in</strong>volved <strong>in</strong> <strong>the</strong> control of <strong>the</strong> accounts can be presented<br />

as follows:<br />

- achiev<strong>in</strong>g a brief situation for each account;<br />

- reconciliation balances from analitical accounts with total syn<strong>the</strong>tic accounts <strong>and</strong> analytical<br />

trial balances;<br />

- verification of amounts paid/received, <strong>the</strong> <strong>in</strong>itial <strong>and</strong> f<strong>in</strong>al balances from analytical balances;<br />

- observance of <strong>the</strong> <strong>in</strong>dependence test<strong>in</strong>g exercises. Any errors <strong>in</strong> violation of this pr<strong>in</strong>ciple<br />

directly affect <strong>the</strong> balance sheet, <strong>and</strong> profit;<br />

- verification of a correct calculation of solds on contracts of purchase or leas<strong>in</strong>g.<br />

When a f<strong>in</strong>ancial <strong>in</strong>spector <strong>in</strong>vestigates a company, he usually beg<strong>in</strong>s by assess<strong>in</strong>g<br />

strengths <strong>and</strong> weaknesses of <strong>the</strong> <strong>in</strong>ternal control to identify risks <strong>and</strong> to guide its search<br />

(respect<strong>in</strong>g <strong>the</strong> pr<strong>in</strong>ciple of separation of functions); if enforced no permanent <strong>in</strong>ventory<br />

procedure, stocks featured <strong>in</strong> <strong>the</strong> balance sheet value is less credible <strong>and</strong> possible confiscation<br />

of stock are hard to control; if sales are madewithout <strong>in</strong>voices or bills are not numbered, it is a<br />

risk of failure to declare sales for tax evasion.<br />

CONCLUSIONS AND IMPLICATIONS<br />

Def<strong>in</strong>itions of <strong>in</strong>ternal control are numerous, us<strong>in</strong>g concepts such as device, means,<br />

process, system, but are not essentially contradictory. All of <strong>the</strong>m specify that <strong>in</strong>ternal control<br />

does not require a s<strong>in</strong>gle function, but a set of functions implemented at all levels of <strong>the</strong> entity<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

to monitor activities as well as possible. A better control over activities aim<strong>in</strong>g to achieve <strong>the</strong><br />

objectives set, means first of all risk management.<br />

Meanwhile, practice has proved that <strong>the</strong>re is no ideal form of <strong>in</strong>ternal control, safe<br />

from harm, f<strong>in</strong>ancial sc<strong>and</strong>als of recent years clearly show<strong>in</strong>g a loss of control of <strong>the</strong> entity<br />

management on its collaborators, <strong>and</strong> also of <strong>the</strong> shareholders on <strong>the</strong> management. Internal<br />

control participates to achieve an overall goal, represented by bus<strong>in</strong>ess cont<strong>in</strong>uity <strong>in</strong> case of<br />

achiev<strong>in</strong>g its strategies, which can be divided <strong>in</strong>to specific objectives.<br />

Is not enough that <strong>in</strong>formation to be good, it is necessary that its accuracy can be checked. So,<br />

any <strong>in</strong>ternal control must be provided with a system of evidence to offer a guarantee or a<br />

certa<strong>in</strong> justification.<br />

Provid<strong>in</strong>g an effective evidence system of transactions <strong>and</strong> settlement with trad<strong>in</strong>g<br />

partners, but also a fair view of <strong>the</strong> situation concern<strong>in</strong>g commercial activities of an entity,<br />

represents a success factor <strong>in</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong> relationships with exist<strong>in</strong>g bus<strong>in</strong>ess partners <strong>and</strong><br />

attract<strong>in</strong>g new ones. S<strong>in</strong>ce without trad<strong>in</strong>g partners, disappears <strong>the</strong> sense of be<strong>in</strong>g of an<br />

enterprise, it should be <strong>the</strong> first <strong>in</strong>terested <strong>in</strong> ensur<strong>in</strong>g some fair transactions, through a more<br />

effectively system of <strong>in</strong>ternal control, promot<strong>in</strong>g a responsible behavior <strong>in</strong> this regard.<br />

REFERENCES<br />

1. Bierstaker, James <strong>and</strong> Thibodeau, Jay, The effect of format <strong>and</strong> experience on <strong>in</strong>ternal<br />

control evaluation, Managerial Audit<strong>in</strong>g Journal, Volume 21, Issue 9 (2006): 877-891.<br />

2. Florea, Ioan, Florea, Radu, Macovei, Cor<strong>in</strong>a, Berheci, Maria, Introducere în expertiza<br />

contabilă şi auditul f<strong>in</strong>anciar, ediţia a II-a, Bucureşti: CECCAR, 2008: 73-91.<br />

3. Hightower, Rose, Internal Controls Policies <strong>and</strong> Procedures, New Jersey: Wiley, 2009: 37-<br />

56.<br />

4. Ittonen, Kim, “Investor reactions to disclosures of material <strong>in</strong>ternal control weaknesses”,<br />

Managerial Audit<strong>in</strong>g Journal, Volume 25, Issue 3 (2010): 259-268.<br />

5. Leitch, Mat<strong>the</strong>w, Intelligent Internal Control <strong>and</strong> Risk Management, Engl<strong>and</strong>: Gower,<br />

2008: 101-127.<br />

6. Tackett, James, Wolf, Fran, Claypool, Gregory, “Internal control under Sarbanes-Oxley: a<br />

critical exam<strong>in</strong>ation”, Managerial Audit<strong>in</strong>g Journal, Volume 21, Issue 3 (2006): 317-323.<br />

7. Toma, Mar<strong>in</strong>, Iniţiere în auditul situaţiilor f<strong>in</strong>anciare ale unei entităţi, ediţia a II-a,<br />

Bucureşti: CECCAR, 2007: 52-67.<br />

8. Zolnor, Mat<strong>the</strong>w, “Internal control report<strong>in</strong>g regulation: a law <strong>and</strong> <strong>economics</strong> perspective”,<br />

Journal of Investment Compliance, Volume 10, Issue 2 (2009): 54-66.<br />

AKNOWLEDGEMENTS:<br />

This work was supported by <strong>the</strong> <strong>the</strong> European Social Fund <strong>in</strong> Romania, under <strong>the</strong><br />

responsibility of <strong>the</strong> Manag<strong>in</strong>g Authority for <strong>the</strong> Sectoral Operational Programme for Human<br />

Resources Development 2007-2013 [grant POSDRU/CPP 107/DMI 1.5/S/78342].<br />

622


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

RISK PERCEPTION IN INVESTMENT DECISION MAKING<br />

Virlics Agnes<br />

“Lucian Blaga” University, Sibiu, Romania<br />

ABSTRACT:<br />

The aim of <strong>the</strong> paper is to show that psychological factors play an important role <strong>in</strong><br />

<strong>in</strong>vestor’s risk perception <strong>and</strong> <strong>in</strong> <strong>the</strong> whole process of <strong>in</strong>vestment decision mak<strong>in</strong>g. Risk<br />

perception is subjective. The <strong>in</strong>vestor’s decision is based on <strong>the</strong> results of <strong>the</strong> complex<br />

<strong>in</strong>vestigation of <strong>the</strong> potential <strong>in</strong>vestment <strong>and</strong> its risks <strong>and</strong> this <strong>in</strong>vestigation is guided by <strong>the</strong><br />

effects of <strong>the</strong> psychological factors.<br />

Key words: risk perception, decision mak<strong>in</strong>g, <strong>in</strong>vestment<br />

1. INTRODUCTION:<br />

Risk exists by itself as a factor <strong>in</strong> <strong>in</strong>vestment processes, but <strong>in</strong> an <strong>in</strong>vestment decision<br />

risk exists conform how that is percept by <strong>the</strong> <strong>in</strong>vestors. To underst<strong>and</strong> <strong>and</strong> study <strong>the</strong><br />

<strong>in</strong>vestment decision processes <strong>and</strong> how is decided that an <strong>in</strong>vestment will be made or not, <strong>the</strong><br />

<strong>in</strong>vestors perception of risks should be understood <strong>and</strong> analyzed. Risk exists, but risk has a<br />

decisive role <strong>in</strong> an <strong>in</strong>vestment decision when that is taken <strong>in</strong> consideration <strong>in</strong> <strong>the</strong> decision<br />

mak<strong>in</strong>g <strong>and</strong> that risk is perceived <strong>in</strong> some way. Investments are expenditures now to make<br />

future profits, <strong>and</strong> <strong>the</strong>y are necessary for an enterprise to develop <strong>and</strong> to grow.<br />

The concept of risk can’t be neglected when we talk about <strong>in</strong>vestments. It is important<br />

to be able to identify <strong>and</strong> evaluate correctly <strong>the</strong> risks to be able to make a proper <strong>in</strong>vestment<br />

decision. Risks are born from <strong>the</strong> uncerta<strong>in</strong> future outcome of <strong>the</strong> <strong>in</strong>vestment. Investors may<br />

have some expectations <strong>and</strong> views regard<strong>in</strong>g <strong>the</strong> future payoffs, but <strong>the</strong>y necessarily have to<br />

make <strong>the</strong>ir decision after <strong>the</strong>y have done a risk analysis. To be able to do that <strong>in</strong>formation is<br />

needed. The quantity <strong>and</strong> quality of <strong>in</strong>formation regard<strong>in</strong>g that particular <strong>in</strong>vestment can<br />

<strong>in</strong>fluence <strong>the</strong> risk evaluation <strong>and</strong> <strong>the</strong> whole <strong>in</strong>vestment decision.<br />

In this paper it will be discussed that risk perception how can be observed <strong>and</strong><br />

evaluated <strong>and</strong> what role has <strong>in</strong> <strong>the</strong> <strong>in</strong>vestment decision mak<strong>in</strong>g. The second issue which is<br />

presented is that psychological factors play an important role <strong>in</strong> <strong>the</strong> risk perception <strong>and</strong> <strong>the</strong><br />

decision mak<strong>in</strong>g process. These factors can’t be ignored if economists want to have a more<br />

punctual picture about how <strong>in</strong>vestment decisions are made.<br />

2. RISK PERCEPTION IN INVESTMENT DECISION MAKING:<br />

The traditional economic <strong>the</strong>ory has a limited underst<strong>and</strong><strong>in</strong>g regard<strong>in</strong>g <strong>in</strong>dividual<br />

<strong>in</strong>vestors’ behavior regard<strong>in</strong>g <strong>in</strong>vestment risks. In <strong>the</strong> perspective of <strong>the</strong> behavior economy we<br />

can have a better <strong>in</strong>terpret of <strong>the</strong> <strong>in</strong>dividual <strong>in</strong>vestment process. Chen <strong>and</strong> Tsai (2010) affirm<br />

that external <strong>and</strong> psychological factors are needed to exam<strong>in</strong>e <strong>the</strong>ir effect on <strong>in</strong>vestment<br />

behavior.<br />

The risk perception <strong>in</strong> a decision context depends on <strong>the</strong> situation of uncerta<strong>in</strong>ty <strong>in</strong> <strong>the</strong><br />

data, as well on <strong>the</strong> degree of risk that <strong>the</strong> decision-maker is already familiar with, accord<strong>in</strong>g<br />

his previous experience. (Popescu 2004)<br />

623


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Risk perception shows that an action’s danger how is perceived. Investors perceive<br />

risk as a result of unfavorable loss probability, but with a ga<strong>in</strong> attached. In <strong>in</strong>vest<strong>in</strong>g, risk can<br />

be acceptable if it is compensated with additional benefits that can be predicted with a<br />

probability. (Ionita 2001) An <strong>in</strong>vestor’s behavior <strong>in</strong> <strong>in</strong>vestment decisions depends on his risk<br />

perception which depends on his risk tolerance. Risk tolerance means that how he can accept<br />

<strong>and</strong> tolerate <strong>the</strong> presence of risk <strong>and</strong> its level <strong>in</strong> an <strong>in</strong>vestment project.<br />

The f<strong>in</strong>al decision of <strong>the</strong> <strong>in</strong>vestor regard<strong>in</strong>g his <strong>in</strong>vestment will be based on next to <strong>the</strong><br />

results of his risk analysis on <strong>the</strong> <strong>in</strong>fluence of o<strong>the</strong>r factors too with<strong>in</strong> subjective factors as<br />

well referr<strong>in</strong>g on his risk perception. (Pedro Belli et al. 1996) In a f<strong>in</strong>ancial <strong>in</strong>vestment<br />

decision accord<strong>in</strong>g to Chen <strong>and</strong> Tsai (2010) <strong>the</strong> “f<strong>in</strong>ancial risk tolerance is def<strong>in</strong>ed as <strong>the</strong><br />

maximum amount of uncerta<strong>in</strong>ty that someone is will<strong>in</strong>g to accept when mak<strong>in</strong>g a f<strong>in</strong>ancial<br />

decision.” (Chen <strong>and</strong> Tsai 2010, 5) This is a personal attitude toward risk-tak<strong>in</strong>g. “In terms of<br />

different risk perception or risk tolerance level, <strong>in</strong>dividual <strong>in</strong>vestor may show different<br />

reaction base upon <strong>the</strong>ir psychology factor <strong>and</strong> economic situation, which would lead to<br />

heterogeneous portfolio choice for <strong>in</strong>dividual <strong>in</strong>vestors.” (Chen <strong>and</strong> Tsai 2010, 5-6)<br />

About f<strong>in</strong>ancial risk tolerance it is important to pay attention on <strong>the</strong> demographic<br />

determ<strong>in</strong>ants <strong>and</strong> risk attention. Chen <strong>and</strong> Tsai (2010) def<strong>in</strong>e <strong>the</strong>se socio-economic status<br />

variables which <strong>in</strong>fluences risk tolerance. Accord<strong>in</strong>g to <strong>the</strong>m, <strong>the</strong>se are <strong>the</strong> age, where risk<br />

tolerance decreases with it; <strong>the</strong>n <strong>the</strong> gender, where females have a lower preference for risk<br />

than males; <strong>the</strong> education, <strong>in</strong> which case risk tolerance <strong>in</strong>creases with education level; <strong>the</strong>n <strong>the</strong><br />

<strong>in</strong>come levels, where risk tolerance <strong>in</strong>creases with <strong>in</strong>come level <strong>and</strong> net assets; <strong>and</strong> marital<br />

status, <strong>in</strong> which case s<strong>in</strong>gle (unmarried) <strong>in</strong>vestors are more risk tolerant than married ones.<br />

Chen <strong>and</strong> Tsai (2010) present some <strong>in</strong>terest<strong>in</strong>g <strong>in</strong>terconnections between <strong>the</strong>se socioeconomic<br />

factors. Accord<strong>in</strong>g to <strong>the</strong>ir research <strong>the</strong>re is a negative relationship between age <strong>and</strong><br />

risk tolerance, so <strong>the</strong> younger <strong>in</strong>vestors prefer <strong>the</strong> riskless <strong>in</strong>vestments than <strong>the</strong> elder.<br />

Regard<strong>in</strong>g <strong>the</strong> gender it is noted that is a powerful determ<strong>in</strong>ant of <strong>the</strong> <strong>in</strong>vest<strong>in</strong>g decision, <strong>and</strong><br />

females have lower risk tolerance than males. The female <strong>in</strong>vestors are more detail oriented;<br />

<strong>the</strong>y want more <strong>in</strong>formation to have a better underst<strong>and</strong><strong>in</strong>g before decide. The education level<br />

has a positive relation with <strong>the</strong> higher risk tolerance. The <strong>in</strong>creas<strong>in</strong>g <strong>in</strong>come level <strong>and</strong> wealth<br />

generate an <strong>in</strong>creased level of <strong>the</strong> risk tolerance. Regard<strong>in</strong>g <strong>the</strong> marital status of <strong>the</strong> <strong>in</strong>dividual<br />

<strong>in</strong>vestors’ <strong>the</strong> researchers have different views. One is that <strong>the</strong> unmarried <strong>in</strong>vestors are more<br />

risk-tolerant than <strong>the</strong> married ones, because <strong>the</strong> married people have more social risks <strong>and</strong><br />

responsibilities toward <strong>the</strong>ir family. The o<strong>the</strong>r po<strong>in</strong>t of view is that <strong>the</strong> married <strong>in</strong>vestors have<br />

a bigger propensity for risky <strong>in</strong>vestments than <strong>the</strong> unmarried ones, because <strong>the</strong>y have a greater<br />

capacity to h<strong>and</strong>le <strong>the</strong> unpleasant outcomes. There is ano<strong>the</strong>r <strong>in</strong>terest<strong>in</strong>g fact regard<strong>in</strong>g <strong>the</strong><br />

marital status, that <strong>the</strong> decision of <strong>the</strong> married <strong>in</strong>vestor may reflect <strong>the</strong> couples’ risk<br />

preference <strong>in</strong> some degree. (Chen <strong>and</strong> Tsai 2010)<br />

Risk perception may be <strong>in</strong>fluenced by <strong>the</strong> environment, like <strong>in</strong> a period of global<br />

economic crises, when <strong>in</strong>vestors might be more pessimists <strong>and</strong> might “extensively curtail<br />

<strong>the</strong>ir costs <strong>and</strong> <strong>in</strong>vestment programmers <strong>in</strong> order to become more resilient to any fur<strong>the</strong>r<br />

deterioration of <strong>the</strong>ir bus<strong>in</strong>ess environment” (Caracota Dumitru <strong>and</strong> Mihalascu 2009, 20)<br />

Know<strong>in</strong>g some background <strong>in</strong>formation about <strong>in</strong>vestors’ social status which can affect<br />

his personal risk perception, I would tell that researchers <strong>in</strong> <strong>economics</strong>, who analyze risks<br />

concern<strong>in</strong>g <strong>in</strong>vestments, may have a better underst<strong>and</strong><strong>in</strong>g regard<strong>in</strong>g risky <strong>in</strong>vestment<br />

decisions.<br />

The risk of <strong>in</strong>vestments has two sides <strong>in</strong> my view. One is <strong>the</strong> objective risk, which<br />

exists <strong>in</strong> an <strong>in</strong>vestment project <strong>in</strong>dependently who is <strong>the</strong> <strong>in</strong>vestor who will make <strong>the</strong> decision.<br />

The o<strong>the</strong>r side is <strong>the</strong> subjective side of risk, which refers on <strong>the</strong> risk of <strong>the</strong> <strong>in</strong>vestment project<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<strong>in</strong> <strong>the</strong> <strong>in</strong>vestor’s “eyes”. The same <strong>in</strong>vestment risk is perceived different by every s<strong>in</strong>gle<br />

<strong>in</strong>vestor. That is why is necessary to analyze <strong>and</strong> study <strong>in</strong>vestment risks from <strong>the</strong> <strong>in</strong>vestment<br />

project’s view, <strong>the</strong> objective side <strong>and</strong> <strong>the</strong> <strong>in</strong>vestor’s view, <strong>the</strong> subjective side. For both <strong>the</strong>re<br />

are analysis methods, evaluat<strong>in</strong>g <strong>and</strong> measurement methods.<br />

Investments <strong>and</strong> <strong>in</strong>surance are close to each o<strong>the</strong>r connected by <strong>the</strong> risk of<br />

<strong>in</strong>vestments, <strong>in</strong> which case <strong>the</strong> <strong>in</strong>surer overtake a part or <strong>the</strong> hole of <strong>the</strong> <strong>in</strong>vestment risks,<br />

which <strong>the</strong> <strong>in</strong>vestor is will<strong>in</strong>g to share. The o<strong>the</strong>r connection between <strong>in</strong>vestments <strong>and</strong><br />

<strong>in</strong>surance is when <strong>the</strong> <strong>in</strong>surer become <strong>in</strong>vestor when is manag<strong>in</strong>g o<strong>the</strong>r’s portfolios, assets.<br />

In Eeckhoudt et al.’s (2005) studies is presented that risk-averse <strong>in</strong>vestors may like<br />

risky <strong>in</strong>vestment if <strong>the</strong> expected payoffs that <strong>the</strong>y yield are large enough <strong>and</strong> if <strong>the</strong> expected<br />

returns exceed <strong>the</strong> risk-free rate. Risk-averse <strong>in</strong>vestors may not pay to <strong>in</strong>sure <strong>the</strong>ir <strong>in</strong>vestments<br />

if <strong>the</strong>y th<strong>in</strong>k that that’s too costly to acquire. To f<strong>in</strong>d <strong>the</strong> compromise between risk <strong>and</strong> <strong>the</strong><br />

expected profit, <strong>the</strong> <strong>in</strong>vestors should quantify <strong>the</strong> effect of risk on <strong>the</strong>ir prosperity. Insurance<br />

is a type of risk-transfer strategy of <strong>the</strong> <strong>in</strong>vestor <strong>and</strong> it is named as hedg<strong>in</strong>g strategy.<br />

(Eeckhoudt et al. 2005) Empirical results shows that most decision maker are often risk<br />

averse, because <strong>the</strong>y try to limit <strong>the</strong>ir risks <strong>and</strong> an <strong>in</strong>direct evidence for <strong>the</strong> existence of riskaverse<br />

decision maker majority is <strong>the</strong> presence of active <strong>in</strong>surance markets. (Chavas 2001)<br />

Accord<strong>in</strong>g to <strong>the</strong> research of Eeckhoudt et al. (2005) “<strong>in</strong>surance allows for<br />

disentangl<strong>in</strong>g <strong>in</strong>vestment decisions from risk-tak<strong>in</strong>g decisions. Without it, we would certa<strong>in</strong>ly<br />

not have experienced <strong>the</strong> historical economic growth of <strong>the</strong> last century. Ford, Solvay,<br />

Rockefeller <strong>and</strong> o<strong>the</strong>rs would not have taken <strong>the</strong> <strong>in</strong>vestment risks that <strong>the</strong>y actually took<br />

without <strong>the</strong> possibility of shar<strong>in</strong>g <strong>the</strong> risk with shareholders <strong>and</strong> <strong>in</strong>surers.” (Eeckhoudt et al.<br />

2005, 45)<br />

The <strong>in</strong>surer has a responsibility for <strong>in</strong>vestment risk management. It has to be<br />

accounted <strong>the</strong> <strong>in</strong>surer’s risk profile <strong>and</strong> <strong>the</strong> size, nature <strong>and</strong> complexity of <strong>the</strong> bus<strong>in</strong>ess.<br />

Insurers are risk transformers, ma<strong>in</strong>ly risk mitigat<strong>in</strong>g. In <strong>in</strong>vestment decision-mak<strong>in</strong>g <strong>the</strong>y<br />

have to consider all risks. Insurers need <strong>in</strong>formation systems <strong>and</strong> analytical techniques for risk<br />

measurement <strong>and</strong> <strong>the</strong>y should underst<strong>and</strong> all of <strong>the</strong> <strong>in</strong>formation about <strong>the</strong> risks which <strong>the</strong><br />

bus<strong>in</strong>ess conta<strong>in</strong>s. (Investments Subcommittee 2004) The <strong>in</strong>surance companies are sort of risk<br />

manag<strong>in</strong>g experts regard<strong>in</strong>g <strong>in</strong>vestments.<br />

2.1 MEASURING RISK PERCEPTION:<br />

The goal <strong>in</strong> a risk analysis <strong>in</strong> an <strong>in</strong>vestment project is to predict future return, risk <strong>and</strong><br />

correlation accurately with time series models. Because <strong>the</strong> pure judgmental, subjective<br />

approach is not punctual, this led <strong>the</strong> most risk management systems to rely on quantitative<br />

models strictly. But <strong>the</strong>se models are very punctual <strong>and</strong> sophisticated ma<strong>the</strong>matically, <strong>the</strong>y<br />

can’t reflect <strong>the</strong> real world events. These model structures are not behavioural. The economic<br />

logic can expla<strong>in</strong> <strong>and</strong> describe <strong>the</strong> events. (McFall 2000)<br />

In <strong>the</strong> previous part I presented a full collection of risk measures, which are<br />

quantify<strong>in</strong>g risk pure from objective view. My op<strong>in</strong>ion regard<strong>in</strong>g <strong>the</strong> risk evaluation <strong>and</strong><br />

measure is that next to <strong>the</strong> objective risk measures, is necessary to pay attention on <strong>the</strong><br />

subjective side of risks too, referr<strong>in</strong>g on <strong>the</strong> risk perception <strong>and</strong> risk preference of <strong>the</strong> <strong>in</strong>vestor.<br />

The risk perception <strong>and</strong> preference differs at every <strong>in</strong>vestor.<br />

The risk of an <strong>in</strong>vestment depends how that is perceived <strong>and</strong> evaluated <strong>and</strong> studied. It<br />

is essential to study <strong>and</strong> evaluate a risk from both sides, <strong>in</strong> <strong>the</strong> <strong>in</strong>vestment project’s view <strong>and</strong><br />

<strong>the</strong> <strong>in</strong>vestor’s view. The <strong>in</strong>vestor’s decision regard<strong>in</strong>g his <strong>in</strong>vestment project will depend on<br />

<strong>the</strong> objective risk measures results <strong>and</strong> <strong>the</strong> <strong>in</strong>vestors’ perception <strong>and</strong> reaction.<br />

625


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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

It is much simpler to evaluate <strong>and</strong> measure risk only from objective view, us<strong>in</strong>g <strong>the</strong><br />

risk measure tools. But risks have subjective components <strong>and</strong> factors. These subjectivity<br />

spr<strong>in</strong>gs from <strong>the</strong> fact that <strong>in</strong> every <strong>in</strong>vestment decision <strong>the</strong> decision maker is a human. This<br />

fact cannot be neglected, <strong>the</strong>refore for a complex risk evaluation it is absolutely necessary to<br />

evaluate risk perception. In this subchapter I will present some quantitative evaluation<br />

methods to measure <strong>and</strong> evaluate risk perception conform to some recent research studies<br />

regard<strong>in</strong>g to this topic.<br />

Accord<strong>in</strong>g to De Weerdt’s (2005) research economists should measure expectations<br />

<strong>and</strong> <strong>the</strong>y should not make any unsubstantiated assumptions. He notices that for a better<br />

underst<strong>and</strong><strong>in</strong>g of sav<strong>in</strong>gs <strong>and</strong> <strong>in</strong>vestment behavior it is needed to be understood <strong>the</strong> risk<br />

environment <strong>in</strong> which <strong>the</strong> economist acts. There is a data collection method wherewith it can<br />

be measured households risk-perception <strong>and</strong> it can be made a statistical analysis. In this<br />

method it is used direct questions about how <strong>the</strong> respondent associates <strong>the</strong> perceived risk with<br />

a particular activity. This k<strong>in</strong>d of direct question<strong>in</strong>g is rear <strong>in</strong> <strong>the</strong> economists’ researches, <strong>the</strong>y<br />

preferr<strong>in</strong>g to use secondary data or prior <strong>in</strong>formation. It is important to collect data from those<br />

whose view is relevant <strong>in</strong> <strong>the</strong> researcher’s perspective. De Weerdt’s (2005) research <strong>the</strong><br />

respondents are asked to name an activity <strong>and</strong> describe realistic <strong>in</strong>tervals of production. A<br />

disadvantage of <strong>the</strong> research is that it won’t take account of <strong>the</strong> <strong>in</strong>come sources, which is<br />

important for complete risk assessment. He is focused on <strong>the</strong> problem why <strong>and</strong> how to<br />

measure risk perceptions. The quantitative <strong>and</strong> qualitative researches can be classified <strong>in</strong><br />

different degrees. There are three ways: triangulation, sequential mix<strong>in</strong>g <strong>and</strong> simultaneous<br />

mix<strong>in</strong>g. (De Weerdt 2005)<br />

“When both methods are applied <strong>in</strong>dependently <strong>and</strong> conclusions are, afterwards, put<br />

toge<strong>the</strong>r, we speak of triangulation (e.g. Chambers, 2001). When qualitative work assists <strong>in</strong><br />

formulat<strong>in</strong>g hypo<strong>the</strong>ses to be tested dur<strong>in</strong>g quantitative work; or when <strong>in</strong>terest<strong>in</strong>g quantitative<br />

observations <strong>and</strong> seem<strong>in</strong>g anomalies are taken back to <strong>the</strong> field to get <strong>in</strong>put from <strong>the</strong><br />

respondents, this can be called sequential mix<strong>in</strong>g (Ravallion, 2001). While triangulation <strong>and</strong><br />

sequential mix<strong>in</strong>g are advised, if not essential <strong>in</strong>gredients for sound economic research,<br />

label<strong>in</strong>g <strong>the</strong>m as “<strong>in</strong>tegrated” may be stretch<strong>in</strong>g <strong>the</strong> term a little. Some recent attempts have<br />

been made at tak<strong>in</strong>g <strong>the</strong> <strong>in</strong>tegration process one step fur<strong>the</strong>r by what has become known as<br />

simultaneous mix<strong>in</strong>g.” (De Weerdt 2005, 5)<br />

Usually <strong>the</strong> <strong>in</strong>formation regard<strong>in</strong>g risks is collected after <strong>the</strong> shock happened <strong>and</strong><br />

rarely is exam<strong>in</strong>ed <strong>the</strong> <strong>in</strong>formation based on <strong>the</strong> expected shock perceptions. Better to ask<br />

people directly how <strong>the</strong>y feel about a question, than to predict <strong>the</strong> future behavior based on<br />

past outcomes. The respondent’s perception of risk can change <strong>in</strong> time <strong>in</strong>fluenced by personal<br />

or environmental factor changes. (De Weerdt 2005) “In any case, <strong>the</strong> economist’s practice is<br />

at odds with one of its own favored paradigms for expectations model<strong>in</strong>g, rational<br />

expectations, whereby all <strong>in</strong>formation available to <strong>the</strong> researcher has to be taken <strong>in</strong>to account,<br />

beyond past events.” (De Weerdt 2005, 7)<br />

My op<strong>in</strong>ion is that it is not exactly negligible <strong>the</strong> past events, because it can give a<br />

base to underst<strong>and</strong> better <strong>the</strong> present, <strong>and</strong> us<strong>in</strong>g <strong>the</strong> comb<strong>in</strong>ed <strong>in</strong>formation can give us closer<br />

to <strong>the</strong> truth. A person’s action <strong>in</strong> <strong>the</strong> past regard<strong>in</strong>g to an <strong>in</strong>vestment <strong>and</strong> his thoughts how he<br />

will act <strong>in</strong> <strong>the</strong> future regard<strong>in</strong>g a similar <strong>in</strong>vestment, this two <strong>in</strong>formation has to be compound<br />

for a better estimation of <strong>the</strong> future outcome.<br />

Morgan <strong>and</strong> Henrion discussed this problem of risk perception through Kahneman et<br />

al. work; <strong>the</strong>y named some heuristics that people use to choose probability. One is <strong>the</strong><br />

heuristic of availability, “which implies that a person’s probability judgment is driven by <strong>the</strong><br />

availability of previous occurrences of <strong>the</strong> event, or by <strong>the</strong> ease with which <strong>the</strong> occurrence of<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<strong>the</strong> event can be imag<strong>in</strong>ed” (De Weerdt 2005, 7). People overestimate some events’<br />

probability because <strong>the</strong>y are <strong>in</strong>fluenced by <strong>the</strong> media, which pays dist<strong>in</strong>ctive attention to <strong>the</strong><br />

events. Ano<strong>the</strong>r is <strong>the</strong> heuristic of representativeness. The person th<strong>in</strong>ks that <strong>the</strong> structure of<br />

<strong>the</strong> event conta<strong>in</strong>s <strong>in</strong>formation on its representativeness. The third is <strong>the</strong> heuristic of<br />

anchor<strong>in</strong>g, where <strong>the</strong> respondents may be <strong>in</strong>fluenced by any number, value that is suggested<br />

to <strong>the</strong>m. De Weerdt(2005) developed a risk perception module which one is show<strong>in</strong>g a<br />

probability distribution of possible outcome of particular activities. This module is related to<br />

<strong>the</strong> Manski’s <strong>and</strong> Hardaker’s et al. modules. “Manski (2004) uses a cumulative approach,<br />

whereby <strong>the</strong> respondent is asked to state <strong>the</strong> likelihood that <strong>the</strong> variable will be lower than a<br />

certa<strong>in</strong> number. Hardaker e. a. (1997) asks respondents to assess <strong>the</strong> likelihood of <strong>the</strong> value<br />

fall<strong>in</strong>g <strong>in</strong>side a certa<strong>in</strong> <strong>in</strong>terval.” (De Weerdt 2005, 9) Data on risk perception can help to<br />

determ<strong>in</strong>e some effect of risk on people’s choice. It is relevant <strong>and</strong> possible to collect<br />

perceptions on ex-ante. The De Weerdt’s (2005) research was made with groups of 3<br />

respondents, <strong>and</strong> it was collected common perceptions on risk. Theoretically is better to<br />

collect data on <strong>in</strong>dividual level, but that needs more resources <strong>and</strong> may <strong>in</strong>crease measurement<br />

error. There are two options <strong>in</strong>-between <strong>in</strong>dividual <strong>and</strong> group: first case <strong>the</strong> groups could be<br />

stratified accord<strong>in</strong>g to variables like age, wealth, experience etc., which can <strong>in</strong>fluence risk<br />

perception; <strong>the</strong> second case could be that <strong>the</strong> whole exercise <strong>and</strong> explanation is <strong>in</strong> group, but<br />

<strong>the</strong> respondents answer <strong>in</strong>dividually. (De Weerdt 2005)<br />

Chen <strong>and</strong> Tsai (2010) use two methodologies, survey for collect<strong>in</strong>g data about <strong>the</strong><br />

<strong>in</strong>dividual <strong>in</strong>vestors’ <strong>in</strong>vestment behavior, <strong>and</strong> conjo<strong>in</strong>t analysis to analyze <strong>the</strong> data <strong>and</strong> to<br />

f<strong>in</strong>d <strong>the</strong> relations between risk tolerance, risk perception, <strong>and</strong> socio-economic factors. To<br />

measure <strong>in</strong>vestor’s risk tolerance <strong>and</strong> risk perceptions Chen <strong>and</strong> Tsai (2010) use survey,<br />

which has four parts. The first part is focused on measur<strong>in</strong>g <strong>the</strong> <strong>in</strong>dividual <strong>in</strong>vestors risk<br />

tolerance <strong>and</strong> risk perceptions degree. The second is a questionnaire about <strong>the</strong> respondents’<br />

<strong>in</strong>vestment decisions regard<strong>in</strong>g <strong>the</strong> portfolio choice <strong>and</strong> <strong>the</strong>y socio-economic status. In <strong>the</strong><br />

third section it’s <strong>in</strong>vestigated <strong>the</strong> behavior of <strong>in</strong>vestors, <strong>and</strong> <strong>the</strong> f<strong>in</strong>al one is focused on <strong>the</strong><br />

<strong>in</strong>vestors’ preference about asset management <strong>in</strong>stitution attributes. Chen <strong>and</strong> Tsai (2010)<br />

designed a questionnaire with what is collected <strong>the</strong> <strong>in</strong>formation about <strong>the</strong> <strong>in</strong>dividual <strong>in</strong>vestors’<br />

socio-economic status, <strong>and</strong> <strong>the</strong>n <strong>in</strong>vestigated <strong>the</strong> relationship between <strong>the</strong>se demographic<br />

factors, risk perceptions <strong>and</strong> risk tolerance regard<strong>in</strong>g <strong>in</strong>vestors’ portfolio choice. (Chen <strong>and</strong><br />

Tsai 2010)<br />

“We use of survey is a widely accepted method, accord<strong>in</strong>g to Grable <strong>and</strong> Lytton<br />

(2001) for assess<strong>in</strong>g f<strong>in</strong>ancial risk tolerance score <strong>and</strong> f<strong>in</strong>ancial risk perceptions score.<br />

Because of <strong>the</strong> complexity of <strong>the</strong> attitud<strong>in</strong>al on risk tolerance <strong>and</strong> risk perceptions construct, a<br />

sophisticated psychological test<strong>in</strong>g <strong>in</strong>strument like risk measure is required (Callan <strong>and</strong><br />

Johnson 2003).” (Chen <strong>and</strong> Tsai 2010, 11) The structure of <strong>the</strong> questionnaire’s question<br />

distribution is designed regard<strong>in</strong>g <strong>the</strong> socio-economic variables. Accord<strong>in</strong>g to Grable <strong>and</strong><br />

Lytton (2001) <strong>the</strong> results of <strong>the</strong> level of risk tolerance ga<strong>in</strong>ed by different items, are similar.<br />

To show that <strong>the</strong> <strong>in</strong>vestment choice is not <strong>in</strong>different from any o<strong>the</strong>r portfolio choice, Chen<br />

<strong>and</strong> Tsai (2010) designed some different portfolio choices to f<strong>in</strong>d which <strong>the</strong> <strong>in</strong>vestor’s<br />

favorites are.<br />

The portfolio attributes, risk tolerance, risk perception, socio-economic status <strong>and</strong><br />

o<strong>the</strong>r variables are r<strong>and</strong>om utilities. The <strong>in</strong>teraction between <strong>the</strong>se r<strong>and</strong>om utilizes help to<br />

obta<strong>in</strong> <strong>the</strong> <strong>in</strong>dividual <strong>in</strong>vestor’s total utility. The conjo<strong>in</strong>t analysis is used to model <strong>the</strong> total<br />

utility, <strong>and</strong> to express <strong>the</strong> <strong>in</strong>vestor’s preference for different <strong>in</strong>vestment opportunities. This<br />

has to <strong>in</strong>corporate various attributes <strong>and</strong> characteristics. It can be found <strong>the</strong> preferred portfolio<br />

choice over <strong>the</strong> o<strong>the</strong>rs <strong>in</strong> a simplified f<strong>in</strong>ancial market environment. (Chen <strong>and</strong> Tsai 2010)<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

Accord<strong>in</strong>g to Chen <strong>and</strong> Tsai (2010) <strong>the</strong> survey procedure is made <strong>in</strong> few steps. First<br />

<strong>the</strong> questionnaire was tested on a small sample of people before it was used <strong>in</strong> <strong>the</strong> ma<strong>in</strong> study<br />

to f<strong>in</strong>d if <strong>the</strong>re is any k<strong>in</strong>d of problems <strong>in</strong> fill<strong>in</strong>g it or evaluate it. Then <strong>the</strong> data collection was<br />

done <strong>in</strong> a form of survey, where <strong>the</strong> respondents had to choose between some alternatives.<br />

The data analysis for <strong>the</strong> risk tolerance <strong>and</strong> risk perception survey is obta<strong>in</strong>ed by a descriptive<br />

statistics. There are used four risk measures for exam<strong>in</strong><strong>in</strong>g each attributes level: semivariance,<br />

expected value of loss, probability of loss <strong>and</strong> st<strong>and</strong>ard deviation. The f<strong>in</strong>al part of<br />

<strong>the</strong> risk perception measur<strong>in</strong>g is <strong>the</strong> result of <strong>the</strong> research, <strong>the</strong> evaluation of <strong>the</strong><br />

questionnaires. The descriptive statistics presents <strong>the</strong> socio-economic background <strong>and</strong> <strong>the</strong> risk<br />

attitude of <strong>in</strong>dividual <strong>in</strong>vestor on portfolio choice. Then <strong>the</strong> impact of socio-economic status<br />

<strong>and</strong> risk tolerance on <strong>in</strong>vestor’s portfolio choice can be exam<strong>in</strong>ed. F<strong>in</strong>ally <strong>the</strong> impact of socioeconomic<br />

status <strong>and</strong> risk perception on <strong>in</strong>vestor’s portfolio choice can be presented. (Chen<br />

<strong>and</strong> Tsai 2010) It is important identify<strong>in</strong>g <strong>the</strong> key factors which <strong>in</strong>fluence <strong>the</strong> <strong>in</strong>vestor’s<br />

decision regard<strong>in</strong>g portfolio choices <strong>and</strong> <strong>in</strong>vestment risks for a better underst<strong>and</strong><strong>in</strong>g of his<br />

<strong>in</strong>vestment behavior.<br />

Accord<strong>in</strong>g to Hanna et al. (2001) research <strong>the</strong> decision regard<strong>in</strong>g risk-tak<strong>in</strong>g <strong>in</strong><br />

<strong>in</strong>vestments depends on <strong>the</strong> household situation <strong>and</strong> subjective factors. The risk-tolerance<br />

measurements “should determ<strong>in</strong>e emotional responses to vary<strong>in</strong>g situations about money <strong>and</strong><br />

decisions one might make <strong>in</strong> a given f<strong>in</strong>ancial circumstance.” (Hanna et al. 2001, 53)<br />

Investment choice measures: Sung <strong>and</strong> Hanna analyzes some risk tolerance data of <strong>the</strong><br />

Federal Reserve Board’s Surveys of Consumer F<strong>in</strong>ances (SCF). The <strong>in</strong>terviewed persons had<br />

to answer that how much risk <strong>the</strong>y are will<strong>in</strong>g to take for <strong>in</strong>vestments. Only a m<strong>in</strong>ority of<br />

respondents (4%) were answer<strong>in</strong>g that <strong>the</strong>y would take a surplus of risk for a surplus of<br />

return, but almost <strong>the</strong> half of <strong>the</strong> respondent households (40%) did not want to take any<br />

f<strong>in</strong>ancial risk. Risk tolerance is higher at <strong>the</strong> higher educational level <strong>and</strong> <strong>in</strong>come, <strong>and</strong> male<br />

respondents are more risk tolerant than <strong>the</strong> females. (Hanna et al. 2001)<br />

Hanna et al. (2001) uses mixed measure, a questionnaire <strong>in</strong>clud<strong>in</strong>g <strong>in</strong>vestment <strong>and</strong><br />

subjective questions. The results are a reflection of <strong>the</strong> <strong>in</strong>vestor’s actual situation <strong>and</strong> limited<br />

<strong>in</strong>formation. Assess<strong>in</strong>g actual behavior based on economic models: <strong>the</strong> risk tolerance is <strong>the</strong><br />

reverse of risk aversion, when one <strong>in</strong>creases <strong>the</strong> o<strong>the</strong>r decreases. The risk aversion measures<br />

<strong>the</strong> unwill<strong>in</strong>gness of risk-tak<strong>in</strong>g. There are two k<strong>in</strong>ds of coefficients, <strong>the</strong> coefficient of<br />

absolute <strong>and</strong> relative risk aversion. Quot<strong>in</strong>g Hanna et al. (2001) regard<strong>in</strong>g risk aversion <strong>the</strong>y<br />

say that “us<strong>in</strong>g equity premium data (<strong>the</strong> equity premium is <strong>the</strong> difference between <strong>the</strong> return<br />

on stocks <strong>and</strong> <strong>the</strong> return on risk-free assets such as Treasury bills), studies have found that a<br />

coefficient of relative risk aversion needs to be as high as 30 to 40 <strong>in</strong> order to expla<strong>in</strong> <strong>the</strong><br />

historical patterns of equity premium <strong>in</strong> <strong>the</strong> U.S. (Mehra & Prescott, 1985; Siegel, 1992a;<br />

1992b). The fact that <strong>the</strong> required level of relative risk aversion to expla<strong>in</strong> <strong>the</strong> equity premium<br />

is too high, both <strong>in</strong> its <strong>the</strong>oretical implication <strong>and</strong> <strong>in</strong> comparison to empirical estimates us<strong>in</strong>g<br />

consumption data, is called <strong>the</strong> equity premium puzzle (Siegel & Thaler, 1997)” (Hanna et al.<br />

2001, 55) The conclusion is that “as <strong>the</strong> retired population grows substantially <strong>in</strong> <strong>the</strong> next 10<br />

years, measurement of risk tolerance <strong>in</strong> a way better l<strong>in</strong>ked to economic <strong>the</strong>ory will become<br />

even more important for those giv<strong>in</strong>g advice to consumers about <strong>in</strong>vest<strong>in</strong>g.” (Hanna et al.<br />

2001, 59)<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3. INVESTOR’S BEHAVIOR REGARDING RISK IN INVESTMENTS:<br />

3.1 RISK EVALUATION:<br />

To make <strong>the</strong> best <strong>in</strong>vestment decision it is needed to evaluate <strong>and</strong> manage <strong>the</strong><br />

<strong>in</strong>vestment risk. For an effective <strong>in</strong>vestment risk management it’s important to name <strong>the</strong><br />

methods <strong>and</strong> tools used for measur<strong>in</strong>g <strong>and</strong> controll<strong>in</strong>g <strong>the</strong> risks exist<strong>in</strong>g <strong>in</strong> <strong>the</strong> <strong>in</strong>vestment<br />

project. These risk measurement methods help to determ<strong>in</strong>e <strong>the</strong> risk of <strong>the</strong> <strong>in</strong>vestment <strong>and</strong> <strong>the</strong><br />

risk tolerance too. For both, <strong>in</strong>vestment risk <strong>and</strong> <strong>in</strong>vestor’s risk perception, exists quantitative<br />

evaluat<strong>in</strong>g methods.<br />

Accord<strong>in</strong>g to Chavas (2004) <strong>the</strong> probability <strong>the</strong>ory is <strong>the</strong> <strong>the</strong>ory which can describe<br />

<strong>and</strong> represent risky events. A risky event is that its outcome is unknown for sure ahead of<br />

time. An event might be riskier or less risky depend<strong>in</strong>g on <strong>the</strong> ability to measure it, control it<br />

<strong>and</strong> to obta<strong>in</strong> <strong>in</strong>formation <strong>and</strong> <strong>the</strong> cost of this <strong>in</strong>formation. (Chavas 2004)<br />

To recall Balzer’s (2001) thoughts about risk measurement <strong>in</strong> <strong>in</strong>vestment process,<br />

<strong>the</strong>se should satisfy <strong>the</strong> “relativity of risk, multidimensionality of risk, asymmetry of risk, <strong>and</strong><br />

nonl<strong>in</strong>earity” (Guerard (2010, 649). There is a large arrival of risk measur<strong>in</strong>g methods, but<br />

<strong>the</strong>re is no ideal one <strong>in</strong> general. Rachev et al., <strong>in</strong> a paper <strong>in</strong> Guerard’s (2010) book, def<strong>in</strong>e that<br />

<strong>the</strong> best choice of risk measure fully depends on <strong>the</strong> preference of <strong>in</strong>vestors, <strong>and</strong> <strong>the</strong>re is no<br />

ideal measure because all of <strong>the</strong> methods possesses only some of <strong>the</strong> properties of <strong>the</strong><br />

<strong>in</strong>vestment risks.<br />

Risk arises from <strong>the</strong> uncerta<strong>in</strong>ty surround<strong>in</strong>g <strong>the</strong> <strong>in</strong>vestment project’s factors. To<br />

evaluate <strong>the</strong>se risks <strong>in</strong>vestors should identify <strong>and</strong> underst<strong>and</strong> <strong>the</strong> uncerta<strong>in</strong>ty <strong>and</strong> to have tools<br />

<strong>and</strong> methodology to evaluate <strong>and</strong> process <strong>the</strong>ir <strong>in</strong>vestment risk.<br />

Usually past data is used to predict possible future outcomes of an event. If from an<br />

array of probable outcomes of <strong>the</strong> <strong>in</strong>vestment only a s<strong>in</strong>gle value is selected, <strong>and</strong> this is<br />

assumed to be certa<strong>in</strong>, that results that <strong>the</strong> outcome of <strong>the</strong> project is certa<strong>in</strong> without any errors.<br />

Although, <strong>the</strong> values projected are not certa<strong>in</strong>, <strong>the</strong>refore sensitivity <strong>and</strong> scenario analysis are<br />

needed to be made. Sensitivity analysis means that <strong>the</strong> value of a variable is changed, <strong>and</strong> <strong>the</strong><br />

impact of <strong>the</strong> variable on <strong>the</strong> f<strong>in</strong>al result has to be tested. The scenario analysis allows<br />

simultaneous change of values of variables. Scenarios can be ei<strong>the</strong>r pessimistic or optimistic.<br />

(Savvides 1994)<br />

An important fact is that risk can be evaluated <strong>and</strong> analyze from <strong>the</strong> <strong>in</strong>vestor’s view,<br />

his risk perception view <strong>and</strong> also without precise <strong>in</strong>formation about <strong>the</strong> decision maker’s risk<br />

preferences. “Stochastic dom<strong>in</strong>ance provides a framework to rank choices among alternative<br />

risky strategies when preferences are not precisely known.” (Chavas 2004, 53) For an optimal<br />

<strong>in</strong>vestment decision under uncerta<strong>in</strong>ty <strong>the</strong> decision maker has to evaluate <strong>the</strong> risks <strong>and</strong> <strong>the</strong><br />

role of risk <strong>in</strong> his <strong>in</strong>vestment project.<br />

Quantify<strong>in</strong>g risk is not easy <strong>and</strong> <strong>the</strong> acceptability of risk <strong>in</strong>dexes is pretty subjective,<br />

<strong>the</strong>refore personal utility <strong>and</strong> risk preferences have to be <strong>in</strong>troduced <strong>in</strong> <strong>the</strong> risk measurement<br />

process. (Levy 2006)<br />

Every <strong>in</strong>vestor <strong>and</strong> decision maker has to choose that risk measure or set of risk<br />

measures which is <strong>the</strong> best for his <strong>in</strong>vestment project <strong>and</strong> his own preferences. In my view an<br />

<strong>in</strong>vestor should study <strong>the</strong> possibilities <strong>and</strong> risk measure tools. In this way <strong>the</strong> <strong>in</strong>vestor can<br />

deeper underst<strong>and</strong> risk types <strong>and</strong> background risks <strong>and</strong> <strong>the</strong> ways to quantify <strong>and</strong> identify <strong>the</strong>m<br />

as punctual as <strong>the</strong>y can. Investigat<strong>in</strong>g <strong>the</strong> risk types <strong>in</strong> <strong>the</strong> particular <strong>in</strong>vestment project might<br />

help <strong>the</strong> <strong>in</strong>vestor to select that risk measure which <strong>in</strong>cludes those qualities what <strong>the</strong> <strong>in</strong>vestor<br />

needs for that <strong>in</strong>vestment.<br />

629


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3.2 PSYCHOLOGICAL FACTORS WHICH INFLUENCES RISK<br />

PERCEPTION AND THE INVESTMENT DECISION MAKING:<br />

Barberis <strong>and</strong> Thaler (2003) present some psychological factors which are present <strong>in</strong><br />

<strong>the</strong> <strong>in</strong>vestment decision mak<strong>in</strong>g processes. Beliefs are specify<strong>in</strong>g how agents form <strong>the</strong>ir<br />

expectations <strong>in</strong> <strong>the</strong> market. Investors might have some beliefs which are wrong, like <strong>the</strong>y<br />

seem to believe that <strong>the</strong> mean dividend growth rate is more variable than it actually is, <strong>and</strong><br />

<strong>in</strong>vestors’ exuberance push <strong>the</strong> prices up relative to dividends. Here can be noticed <strong>the</strong><br />

existence of <strong>the</strong> representativeness, mostly for low numbers, for example <strong>in</strong>vestors see many<br />

good periods on <strong>the</strong> stock market <strong>and</strong> <strong>the</strong>y might believe that earn<strong>in</strong>gs growth will cont<strong>in</strong>ue to<br />

be high, add<strong>in</strong>g to <strong>the</strong> return volatility. These beliefs are based on public <strong>in</strong>formation.<br />

Investors might have some beliefs based on private <strong>in</strong>formation. He might become<br />

overconfident about <strong>the</strong> private <strong>in</strong>formation he ga<strong>the</strong>red. The overconfident <strong>in</strong>vestor will push<br />

up to high <strong>the</strong> price if his private <strong>in</strong>formation is positive, add<strong>in</strong>g to return volatility.<br />

Representativeness <strong>in</strong> this case is present when <strong>the</strong> <strong>in</strong>vestor is fram<strong>in</strong>g beliefs on his past<br />

returns. (Barberis <strong>and</strong> Thaler 2003)<br />

The overconfidence can be very much present <strong>in</strong> people’s behavior for example <strong>in</strong><br />

estimation of quantities or probabilities of <strong>the</strong> <strong>in</strong>vestment’s outcome. Investors might have<br />

some beliefs based on private <strong>in</strong>formation. He might become overconfident about <strong>the</strong> private<br />

<strong>in</strong>formation he ga<strong>the</strong>red. The overconfident <strong>in</strong>vestor will push up to high <strong>the</strong> price if his<br />

private <strong>in</strong>formation is positive, add<strong>in</strong>g to return volatility. Representativeness <strong>in</strong> this case is<br />

present when <strong>the</strong> <strong>in</strong>vestor is fram<strong>in</strong>g beliefs on his past returns. (Barberis <strong>and</strong> Thaler 2003)<br />

Optimism <strong>and</strong> wishful th<strong>in</strong>k<strong>in</strong>g is mostly <strong>the</strong> agent’s unrealistic positive view about<br />

<strong>the</strong>mselves. Then <strong>the</strong> representativeness is named, which is when people tend to determ<strong>in</strong>e<br />

someth<strong>in</strong>g by <strong>the</strong> characteristics of <strong>the</strong> group or class to which this someth<strong>in</strong>g belong.<br />

Representativeness can have some biases next to his positivity. These biases are <strong>the</strong> base rate<br />

neglect <strong>and</strong> sample size neglect.(Barberis <strong>and</strong> Thaler 2003) “When judg<strong>in</strong>g <strong>the</strong> likelihood that<br />

a data set was generated by a particular model, people often fail to take <strong>the</strong> size of <strong>the</strong> sample<br />

<strong>in</strong>to account: after all, a small sample can be just as representative as a large one.” (Barberis<br />

<strong>and</strong> Thaler 2003, p. 1067)<br />

Accord<strong>in</strong>g to Barberis <strong>and</strong> Thaler (2003) conservatism is <strong>the</strong> over-emphasized base<br />

rates relative to sample evidence <strong>and</strong> <strong>the</strong> belief perseverance is present when people tend to<br />

stick to <strong>the</strong>ir beliefs <strong>and</strong> not modify it for a long time. “In <strong>the</strong> context of academic f<strong>in</strong>ance,<br />

belief perseverance predicts that if people start out believ<strong>in</strong>g <strong>in</strong> <strong>the</strong> Efficient Markets<br />

Hypo<strong>the</strong>sis, <strong>the</strong>y may cont<strong>in</strong>ue to believe <strong>in</strong> it long after compell<strong>in</strong>g evidence to <strong>the</strong> contrary<br />

has emerged.” (Barberis <strong>and</strong> Thaler 2003, p. 1068) Anchor<strong>in</strong>g refers to <strong>the</strong> fact that people<br />

often estimate similar values to <strong>the</strong> <strong>in</strong>itial values when <strong>the</strong>y have to form some estimates.<br />

Then it is important to mention <strong>the</strong> availability biases, when people have to judge <strong>the</strong><br />

probability of an event, <strong>the</strong>y use <strong>the</strong>ir own memories <strong>and</strong> personal experiences for more<br />

<strong>in</strong>formation. These memories are not equally available <strong>in</strong> time <strong>and</strong> this can cause some biases<br />

<strong>in</strong> judg<strong>in</strong>g <strong>the</strong> probabilities conform <strong>the</strong>se memories. “Economists are sometimes wary of this<br />

body of experimental evidence because <strong>the</strong>y believe (i) that people, through repetition, will<br />

learn <strong>the</strong>ir way out of biases; (ii) that experts <strong>in</strong> a field, such as traders <strong>in</strong> an <strong>in</strong>vestment bank,<br />

will make fewer errors; <strong>and</strong> (iii) that with more powerful <strong>in</strong>centives, <strong>the</strong> effects will<br />

disappear.” (Barberis <strong>and</strong> Thaler 2003, p. 1068)<br />

Emotions <strong>and</strong> feel<strong>in</strong>gs play role <strong>in</strong> <strong>the</strong> perception of risks <strong>and</strong> <strong>in</strong> condition of<br />

uncerta<strong>in</strong>ty. People tend to react emotionally to risky choices <strong>and</strong> <strong>the</strong>y risk preferences might<br />

be <strong>in</strong>fluenced by <strong>the</strong>se reactions. Fear is a strong emotion, which can have a big role <strong>in</strong> <strong>the</strong><br />

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perception of risk <strong>and</strong> <strong>the</strong> perception of <strong>the</strong> <strong>in</strong>vestment’s outcome’s probability. Risk tak<strong>in</strong>g is<br />

sensitive to <strong>the</strong> <strong>in</strong>vestor’s feel<strong>in</strong>gs regard<strong>in</strong>g that uncerta<strong>in</strong> situation. (Loewenste<strong>in</strong>, Weber<br />

<strong>and</strong> Hsee 2001)<br />

Accord<strong>in</strong>g to <strong>the</strong> Prospect <strong>the</strong>ory of Kahneman <strong>and</strong> Tversky (1979), this might be <strong>the</strong><br />

best <strong>the</strong>ory for f<strong>in</strong>ancial applications, try<strong>in</strong>g to capture people’s attitudes to risky gambles. It<br />

is about <strong>in</strong>vestor’s preferences <strong>and</strong> how <strong>the</strong>y evaluate risky gambles. The value function of<br />

<strong>the</strong> outcomes is concave for ga<strong>in</strong>s <strong>and</strong> convex for losses, mean<strong>in</strong>g that people are risk averse<br />

over ga<strong>in</strong>s <strong>and</strong> risk seek<strong>in</strong>g over losses. This function has a greater sensitivity for losses than<br />

for ga<strong>in</strong>s, named as loss aversion. In <strong>the</strong> prospect <strong>the</strong>ory is presented that small probabilities<br />

are over weighted. Ga<strong>in</strong>s generally produces risk aversion <strong>and</strong> losses produces risk seek<strong>in</strong>g,<br />

but <strong>in</strong> <strong>the</strong> case of a very small probability of a large ga<strong>in</strong> or loss, <strong>the</strong> over weight<strong>in</strong>g will lead<br />

to risk seek<strong>in</strong>g for ga<strong>in</strong> <strong>and</strong> risk aversion for losses. Prospect <strong>the</strong>ory can expla<strong>in</strong> why people<br />

make different choices <strong>in</strong> situations with identical f<strong>in</strong>al wealth levels. (Kahneman <strong>and</strong><br />

Tversky 1979)<br />

“Optimal decision-mak<strong>in</strong>g often require a prediction of future tastes, <strong>and</strong> future tastes<br />

may differ from current tastes due to such factors as habit formation, day-to-day mood<br />

fluctuations, social <strong>in</strong>fluences, maturation, <strong>and</strong> changes <strong>in</strong> <strong>the</strong> environment.” (Loewenste<strong>in</strong>,<br />

O’Donoghue <strong>and</strong> Rab<strong>in</strong> 2003)<br />

CONCLUSION<br />

Psychological factors are very present <strong>in</strong> <strong>the</strong> <strong>in</strong>vestor’s risk perception <strong>and</strong> decision<br />

mak<strong>in</strong>g processes. It is a very <strong>in</strong>fluential factor <strong>in</strong> <strong>the</strong> f<strong>in</strong>al decision. It has to be discovered,<br />

noticed <strong>and</strong> studied for a better <strong>in</strong>terpretation of <strong>the</strong> risk perceptions <strong>and</strong> <strong>the</strong> <strong>in</strong>vestment<br />

decision mak<strong>in</strong>g process.<br />

We can observe that risk perception is subjective. The <strong>in</strong>vestor’s decision is based on<br />

<strong>the</strong> results of <strong>the</strong> complex <strong>in</strong>vestigation of <strong>the</strong> potential <strong>in</strong>vestment <strong>and</strong> its risks. It is<br />

necessary to study what can <strong>in</strong>fluence <strong>the</strong> <strong>in</strong>vestor’s decision, what factors might be <strong>in</strong>volved<br />

<strong>in</strong> his risk perception. Result<strong>in</strong>g form that <strong>the</strong> decision maker is a human be<strong>in</strong>g it is evident<br />

that <strong>the</strong>re are psychological factors <strong>in</strong>volved <strong>in</strong> his risk perception <strong>and</strong> <strong>in</strong> his decision mak<strong>in</strong>g<br />

process. Because of this fact it can be useful to research that how psychology is <strong>in</strong>volved <strong>in</strong><br />

<strong>the</strong> <strong>economics</strong> <strong>in</strong> <strong>in</strong>vestment decision mak<strong>in</strong>g <strong>in</strong> <strong>the</strong> economical literature.<br />

It is necessary to make fur<strong>the</strong>r research <strong>in</strong> this issue to have a more complete view of<br />

<strong>the</strong> <strong>in</strong>vestors’ behavior <strong>in</strong> <strong>in</strong>vestment decision mak<strong>in</strong>g. In that case <strong>the</strong> economical prediction<br />

<strong>and</strong> analysis will be more close to reality <strong>and</strong> can have more punctual picture about how<br />

<strong>in</strong>vestment decisions are made <strong>and</strong> how is <strong>the</strong> risk <strong>in</strong> that process perceived <strong>and</strong> taken <strong>in</strong><br />

consideration <strong>in</strong> <strong>the</strong> <strong>in</strong>vestment’s outcome.<br />

REFERENCES:<br />

1. N. Barberis <strong>and</strong> R. Thaler, “A survey of behavioral f<strong>in</strong>ance” <strong>in</strong> H<strong>and</strong>book of <strong>the</strong><br />

Economics of F<strong>in</strong>ance, ed. G.M. Constant<strong>in</strong>ides, M. Harris <strong>and</strong> R.M. Stulz<br />

(Amsterdam: Elsevier, 2003), Ch. 18, 1053-1128<br />

2. Pedro Belli et al., H<strong>and</strong>book on Economic Analysis of Investment Operations, (World<br />

Bank, 1996) Onl<strong>in</strong>e at<br />

http://rru.worldbank.org/Documents/Toolkits/Highways/pdf/82.pdf accessed on Nov<br />

16 th 2011<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

3. M. Caracota Dumitru <strong>and</strong> R. Mihalascu, “The impact of <strong>in</strong>vestments <strong>in</strong> global<br />

f<strong>in</strong>ancial crisis”, Economia. Seria Management, Vol.12, No. 2 special, (2009): 19-25<br />

4. Jean Paul Chavas, Risk analysis <strong>in</strong> <strong>the</strong>ory <strong>and</strong> practice, (USA: Elsevier Academic<br />

Press, 2004)<br />

5. Sheng-Hung Chen <strong>and</strong> Chun-Hung Tsai, “Investment Preference, Risk Perception, <strong>and</strong><br />

Portfolio Choices under Different Socio-Economic Status: Some Experimental<br />

Evidences from Individual Investors”, Asian F<strong>in</strong>ance Association, International<br />

Conference (2004)<br />

6. De Weerdt, Joachim, “Measur<strong>in</strong>g Risk Perceptions: Why <strong>and</strong> How”, Social Protection<br />

Discussion Papers Series, No. 0503, (Wash<strong>in</strong>gton DC: World Bank, 2005): 1-30<br />

7. Louis Eeckhoudt et al., Economic <strong>and</strong> F<strong>in</strong>ancial Decisions under Risk, (New Jersey:<br />

Pr<strong>in</strong>ceton University Press, 2005)<br />

8. Investments Subcommittee <strong>in</strong> consultation with members <strong>and</strong> observers, “Guidance<br />

paper on <strong>in</strong>vestment risk management”, International Association of Insurance<br />

Supervisors, Guidance Paper No. 9, (2004): 1-30<br />

9. John B., Jr. Guerard , H<strong>and</strong>book of Portfolio Construction: Contemporary<br />

Applications of Markowitz Techniques, (USA: Spr<strong>in</strong>ger Science+Bus<strong>in</strong>ess Media,<br />

2010)<br />

10. Ion Ionita, “Fundamentarea deciziei de <strong>in</strong>vestitii pr<strong>in</strong> <strong>in</strong>cluderea riscului în calculele<br />

de eficienta”, Informatica Economica Journal, No. 2 (18) (2001): 105-110<br />

11. Sherman D. Hanna et al., “A measure of risk tolerance based on economic <strong>the</strong>ory”,<br />

F<strong>in</strong>ancial Counsel<strong>in</strong>g <strong>and</strong> Plann<strong>in</strong>g, Vol. 12, No. 2, (2001): 53-60<br />

12. Daniel Kahneman <strong>and</strong> Amos Tversky, “Prospect Theory: An Analysis of Decision<br />

under Risk”, Econometrica, Vol. 47, No. 2 (Mar., 1979): 263-292<br />

13. Heim Levy, Stochastic Dom<strong>in</strong>ance: Investment Decision Mak<strong>in</strong>g under Uncerta<strong>in</strong>ty,<br />

(USA: Spr<strong>in</strong>ger Science+Bus<strong>in</strong>ess Media, 2006)<br />

14. George F. Loewenste<strong>in</strong>, Elke U. Weber <strong>and</strong> Christopher K. Hsee, “Risk as Feel<strong>in</strong>gs.”,<br />

Psychological Bullet<strong>in</strong>, Vol. 127, No. 2 (2001): 267-286<br />

15. George F. Loewenste<strong>in</strong>, Ted O’Donoghue <strong>and</strong> Mat<strong>the</strong>w Rab<strong>in</strong>, “Projection bias <strong>in</strong><br />

predict<strong>in</strong>g future utility”, The Quarterly Journal of Economics, (November 2003):<br />

1209-1248<br />

16. L. R. Jr. McFall, “Economic Foundations <strong>and</strong> risk analysis <strong>in</strong> <strong>in</strong>vestment<br />

management”, The National Association for Bus<strong>in</strong>ess Economists, Vol. 35, Source<br />

Issue 1, (USA, 2000)<br />

17. Nela Popescu, “Comportamentul decisional <strong>in</strong> conditii de risc”, The Amfiteatru<br />

Economic Journal, No. 16, (Romania, 2004): 69-73<br />

18. S. C. Savvides, “Risk Analysis <strong>in</strong> Investment Appraisal”, Project Appraisal, Volume 9<br />

Number 1 (1994): 3-18, Repr<strong>in</strong>ted by Beech Tree Publish<strong>in</strong>g<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

DYNAMIC CAPABILITIES – KNOWLEDGE MANAGEMENT-BASED<br />

CHALLENGES OF ROMANIAN FIRMS<br />

Orl<strong>and</strong>o Voica<br />

Academy of Economic Studies Bucharest<br />

Mar<strong>in</strong> Burcea<br />

University of Bucharest<br />

ABSTRACT:<br />

The aim of this paper is to highlight <strong>the</strong> necessity of <strong>the</strong> organizational knowledge<br />

management to stimulate <strong>the</strong> dynamic capabilities <strong>in</strong> Romanian companies. A set of three<br />

hypo<strong>the</strong>ses are tested <strong>in</strong> order to identify <strong>the</strong> l<strong>in</strong>ks between KM components <strong>and</strong> dynamic<br />

capabilities dimensions such as coord<strong>in</strong>ation, <strong>in</strong>novation <strong>and</strong> <strong>in</strong>tegration.<br />

The results show that <strong>in</strong> <strong>the</strong> Romanian firms <strong>the</strong> KM strategy <strong>and</strong> systems does not<br />

support <strong>the</strong> development of <strong>the</strong> dynamic capabilities, <strong>and</strong> hence, <strong>the</strong> organizational dynamism.<br />

Key words: knowledge management, dynamic capabilities, <strong>in</strong>novation, organizational<br />

capital<br />

JEL classification: L23, D83, O44, M0<br />

1. INTRODUCTION<br />

The economic crisis revealed <strong>the</strong> importance of <strong>the</strong> Romanian companies’<br />

productivity, which is related to <strong>the</strong> effectiveness of <strong>the</strong>ir operational rout<strong>in</strong>es. However, as<br />

long as <strong>the</strong> crisis has not reached its f<strong>in</strong>al, it becomes extremely important <strong>the</strong> firms’ ability to<br />

rapidly adapt to <strong>the</strong> chang<strong>in</strong>g environment.<br />

Knowledge management (system) is <strong>the</strong> fundament for a firm’s operations, but also<br />

for fur<strong>the</strong>r development of <strong>the</strong> organization. The organizational learn<strong>in</strong>g processes of<br />

exploration <strong>and</strong> exploitation are important for <strong>the</strong> development of dynamic capabilities who<br />

(re)comb<strong>in</strong>e resources <strong>and</strong> operational capabilities <strong>and</strong> generate <strong>the</strong> organizational agility. It is<br />

necessary for <strong>the</strong> fulfilment of organizational mission <strong>and</strong> achievement of goals, even with<strong>in</strong><br />

<strong>the</strong> environmental turbulence conditions.<br />

The paper relies on <strong>the</strong> previous work of Zahra, Sapienza <strong>and</strong> Davidsson (2006),<br />

Pavlou <strong>and</strong> El Sawy (2011) <strong>and</strong> Newey <strong>and</strong> Zahra (2009) on dynamic capabilities as well as<br />

on <strong>the</strong> work of Cepeda <strong>and</strong> Vera (2005) <strong>and</strong> Simsek <strong>and</strong> Heavey (2011) on knowledge<br />

management.<br />

This paper aims to capture some aspects of <strong>the</strong> manner <strong>in</strong> which KM <strong>in</strong> Romanian<br />

companies contribute to <strong>the</strong> build<strong>in</strong>g of organizational capabilities that generate <strong>the</strong><br />

operational rout<strong>in</strong>es as well as <strong>the</strong> organization’s dynamic capabilities. It briefly highlights <strong>the</strong><br />

role of some components of <strong>the</strong> organizational knowledge management system to engender<br />

<strong>the</strong> dynamic capabilities of Romanian companies. The paper comes up to fill a gap <strong>in</strong> <strong>the</strong><br />

literature <strong>and</strong> to propose fur<strong>the</strong>r methods <strong>and</strong> <strong>in</strong>struments that stimulate <strong>the</strong> organizational<br />

agility of <strong>the</strong> Romanian companies.<br />

A set of three hypo<strong>the</strong>ses were tested dur<strong>in</strong>g <strong>the</strong> research, us<strong>in</strong>g primary data obta<strong>in</strong>ed<br />

through a questionnaire-based survey.<br />

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The first part of <strong>the</strong> paper briefly presents some <strong>the</strong>oretical elements of knowledge<br />

management <strong>and</strong> dynamic capabilities. The second part of <strong>the</strong> paper treats <strong>in</strong> detail <strong>the</strong><br />

research methodology used. The results are analyzed <strong>and</strong> <strong>in</strong>terpreted <strong>in</strong> <strong>the</strong> last part, followed<br />

by f<strong>in</strong>al conclusions.<br />

2. THEORETICAL BACKGROUND<br />

Two terms commonly appears <strong>in</strong> discussions regard<strong>in</strong>g <strong>the</strong> organizational best<br />

strategies to ma<strong>in</strong>ta<strong>in</strong> organizational fitness <strong>and</strong> achieve <strong>the</strong> goals: ‘knowledge management’<br />

<strong>and</strong> ‘dynamic capabilities’.<br />

Perceived as a crucial strategic process, knowledge management is considered <strong>the</strong><br />

only susta<strong>in</strong>able competitive advantage by authors like Nonaka (1991) <strong>and</strong> Grant (1996).<br />

Knowledge has a “situated”, “distributed” <strong>and</strong> “temporal” nature (Butler, 2006), <strong>the</strong>refore <strong>the</strong><br />

processes of transform<strong>in</strong>g tacit knowledge <strong>in</strong>to explicit knowledge (known as knowledge<br />

spiral) contributes to <strong>the</strong> <strong>in</strong>crease of <strong>the</strong> exist<strong>in</strong>g knowledge base as well as to <strong>the</strong> amount <strong>and</strong><br />

utilization of <strong>the</strong> knowledge with<strong>in</strong> organization.<br />

The effectiveness of this cha<strong>in</strong> of knowledge management is <strong>in</strong>fluenced by <strong>the</strong><br />

organizational <strong>in</strong>frastructure capabilities, such as technology, structure <strong>and</strong> culture.<br />

Organizational structure <strong>and</strong> IT <strong>in</strong>frastructure allow <strong>the</strong> ga<strong>the</strong>r<strong>in</strong>g, storage, shar<strong>in</strong>g <strong>and</strong><br />

dissem<strong>in</strong>ation, while <strong>the</strong> cultural elements such as <strong>the</strong> social processes are determ<strong>in</strong>ant <strong>in</strong><br />

creation, calibration, shar<strong>in</strong>g, model<strong>in</strong>g, <strong>in</strong>tegration or reuse of <strong>the</strong> knowledge. Knowledge<br />

management research focuses on provid<strong>in</strong>g solutions to create, reta<strong>in</strong>, transfer <strong>and</strong> use <strong>the</strong><br />

organizational explicit <strong>and</strong> tacit knowledge (Cepeda, 2005). It is pay<strong>in</strong>g attention to <strong>the</strong><br />

organizational <strong>in</strong>ternal characteristics (<strong>in</strong>clud<strong>in</strong>g structures <strong>and</strong> procedures) as well as to <strong>the</strong><br />

forms of knowledge or tasks that <strong>in</strong>fluence <strong>the</strong> suitability of knowledge management<br />

<strong>in</strong>itiatives (Spender, 1996).<br />

The dynamic capabilities perspective highlights <strong>the</strong> organizational capacity for a rapid<br />

reconfiguration of <strong>the</strong> exist<strong>in</strong>g resources <strong>and</strong> capabilities, spawned by changes <strong>in</strong> <strong>the</strong> <strong>in</strong>ternal<br />

or external environment (Zahra, Sapienza <strong>and</strong> Davidsson, 2006). It characterizes <strong>the</strong><br />

organization’s “ability to <strong>in</strong>tegrate, build, <strong>and</strong> reconfigure <strong>in</strong>ternal <strong>and</strong> external competences<br />

to address rapidly chang<strong>in</strong>g environments” (Teece, Pisano <strong>and</strong> Shuen, 1997, p. 516). Dynamic<br />

capabilities emphasize <strong>the</strong> importance of human capital, social capital, <strong>and</strong> organizational<br />

capital as drivers of <strong>the</strong> firms’ performances (Sirmon <strong>and</strong> Hitt, 2009).<br />

Dynamic capabilities are best def<strong>in</strong>ed based on <strong>the</strong> obstacles <strong>the</strong>y have to address<br />

(Kest<strong>in</strong>g <strong>and</strong> Smol<strong>in</strong>ski, 2007). However, Pavlou <strong>and</strong> El Sawy (2011) proposed four dynamic<br />

capabilities as tools for reconfigur<strong>in</strong>g <strong>the</strong> exist<strong>in</strong>g operational capabilities: sens<strong>in</strong>g, learn<strong>in</strong>g,<br />

<strong>in</strong>tegration, <strong>and</strong> coord<strong>in</strong>ation. Also, <strong>in</strong>novation <strong>and</strong> corporate entrepreneurship are considered<br />

dynamic capabilities by Simsek <strong>and</strong> Heavey (2011).<br />

Dynamic capabilities <strong>and</strong> knowledge management have recognized <strong>the</strong> mutual<br />

importance of each o<strong>the</strong>r. W<strong>in</strong>ter (2003) researched <strong>the</strong> relationship between knowledge,<br />

resources, rout<strong>in</strong>es <strong>and</strong> capabilities <strong>and</strong> has differentiated a 3-level, <strong>in</strong>ter-related, capability<br />

hierarchy: zero-level (operational), first-order (dynamic) <strong>and</strong> second-order (learn<strong>in</strong>g)<br />

capabilities. With<strong>in</strong> organizations <strong>the</strong> learn<strong>in</strong>g capabilities act as <strong>the</strong> source of dynamic<br />

capabilities, while operational capabilities are <strong>the</strong> visible outcome of dynamic capabilities<br />

(Easterby-Smith <strong>and</strong> Prieto, 2008).<br />

The scholars agree that dynamic capabilities <strong>and</strong> knowledge management are<br />

overlapp<strong>in</strong>g fields of organizational capabilities. Moreover, <strong>the</strong> dynamic capabilities can be<br />

facilitated by knowledge management (Cepeda <strong>and</strong> Vera, 2005), but also <strong>the</strong>y <strong>in</strong>fluence <strong>the</strong><br />

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organizational knowledge management. Easterby <strong>and</strong> Prieto (2007) identify <strong>the</strong> process of<br />

learn<strong>in</strong>g as a central mechanism that l<strong>in</strong>ks toge<strong>the</strong>r <strong>the</strong> concepts of knowledge management<br />

<strong>and</strong> dynamic capabilities.<br />

However, <strong>the</strong>re is a gap <strong>in</strong> <strong>the</strong> studies regard<strong>in</strong>g <strong>the</strong> relative importance of KM <strong>and</strong><br />

dynamic capabilities for an organization: <strong>the</strong>re is no clear picture of organizational priorities<br />

toward implement<strong>in</strong>g KM vs. <strong>the</strong> development of organizational dynamic capabilities.<br />

This gap <strong>in</strong> literature will be filled up by <strong>in</strong>vestigat<strong>in</strong>g a fundamental research<br />

question: under what conditions knowledge management contributes to <strong>the</strong> development of<br />

dynamic capabilities <strong>and</strong> vice versa. By f<strong>in</strong>d<strong>in</strong>g <strong>the</strong> answer at this question, organizations<br />

might f<strong>in</strong>d easier to stimulate <strong>the</strong> knowledge-awareness behaviour <strong>and</strong> to decide on which<br />

capabilities to focus to develop first: KM capabilities vs. dynamic capabilities.<br />

This study aims to capture some aspects of <strong>the</strong> manner <strong>in</strong> which KM <strong>in</strong> Romanian<br />

companies contribute to build<strong>in</strong>g organizational capabilities, designed to generate <strong>the</strong><br />

operational rout<strong>in</strong>es as well as <strong>the</strong> organization’s dynamic capabilities.<br />

There are some questions on corporate action towards implement<strong>in</strong>g KM <strong>and</strong> <strong>the</strong><br />

efforts to create <strong>the</strong> proper environment for <strong>the</strong> development of dynamic capabilities. They<br />

are:<br />

• What is <strong>the</strong> relationship between organizational KM systems <strong>and</strong> <strong>in</strong>frastructure<br />

(organizational capital) <strong>and</strong> <strong>the</strong> Coord<strong>in</strong>at<strong>in</strong>g capability?<br />

• What is <strong>the</strong> relationship between KM technical processes <strong>and</strong> <strong>the</strong> Integrat<strong>in</strong>g<br />

capability?<br />

• What is <strong>the</strong> relationship between KM tactics /strategy <strong>and</strong> <strong>the</strong> Innovation capability?<br />

To get answers to <strong>the</strong>se questions <strong>the</strong>re was used a methodological approach based on<br />

a sociological survey (Rotaru <strong>and</strong> Ilut, 2006).<br />

The objective of this article is to briefly highlight <strong>the</strong> importance of knowledge<br />

management <strong>in</strong> <strong>the</strong> development of <strong>the</strong> companies’ dynamic capabilities. A set of three<br />

hypo<strong>the</strong>ses were tested dur<strong>in</strong>g <strong>the</strong> research, us<strong>in</strong>g primary data obta<strong>in</strong>ed through a<br />

questionnaire-based survey.<br />

The first part briefly presents some <strong>the</strong>oretical elements of knowledge management<br />

<strong>and</strong> dynamic capabilities. The second part of <strong>the</strong> paper treats <strong>in</strong> detail <strong>the</strong> research<br />

methodology used. The results are analyzed <strong>and</strong> <strong>in</strong>terpreted <strong>in</strong> <strong>the</strong> last part, followed by f<strong>in</strong>al<br />

conclusions.<br />

3. RESEARCH METHODOLOGY<br />

The purpose of this paper is to highlight <strong>the</strong> role of <strong>the</strong> organizational knowledge<br />

management to engender <strong>the</strong> dynamic capabilities <strong>in</strong> Romanian companies.<br />

The objective of <strong>the</strong> study is to identify:<br />

O1. <strong>the</strong> degree of <strong>in</strong>volvement of <strong>the</strong> organizational KM systems <strong>and</strong> <strong>in</strong>frastructure<br />

(organizational capital) <strong>in</strong> <strong>the</strong> organizational coord<strong>in</strong>at<strong>in</strong>g capability;<br />

O2. <strong>the</strong> degree of <strong>in</strong>volvement of KM technical processes <strong>in</strong> <strong>in</strong>tegrat<strong>in</strong>g capability of<br />

organization.;<br />

O3. <strong>the</strong> role of KM tactics <strong>and</strong> strategy <strong>in</strong> generat<strong>in</strong>g <strong>the</strong> organizational <strong>in</strong>novat<strong>in</strong>g<br />

capability.<br />

Based on <strong>the</strong> objectives formulated, <strong>the</strong> authors formulated <strong>the</strong> follow<strong>in</strong>g set of assumptions<br />

for <strong>the</strong> Romanian firms:<br />

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1. The more people realize <strong>the</strong> nature <strong>and</strong> sequence of tasks to be accomplished, <strong>the</strong><br />

more <strong>the</strong>y share knowledge <strong>and</strong> op<strong>in</strong>ions on <strong>the</strong> organization’s course of bus<strong>in</strong>ess.<br />

2. The more <strong>the</strong> KM specific tasks <strong>in</strong> <strong>the</strong> organization are clearly def<strong>in</strong>ed <strong>and</strong> known, <strong>the</strong><br />

more people become aware of good practice <strong>in</strong> <strong>the</strong> diversity of <strong>the</strong>ir <strong>in</strong>dividual<br />

experiences.<br />

3. Higher degrees of acceptance of organizational failure stimulate <strong>the</strong> organizational<br />

creativity.<br />

In order to check <strong>the</strong> suppositions, managers from Romanian companies were<br />

requested to provide answers to an on-l<strong>in</strong>e questionnaire.<br />

Table 1. Distribution of <strong>the</strong> respond<strong>in</strong>g companies by <strong>the</strong>ir size<br />

Size of companies Number of Average number of<br />

companies employees<br />

Small enterprizes (10-49<br />

18<br />

22<br />

employees)<br />

Medium enterprizes (50-249<br />

99<br />

17<br />

employees)<br />

Big enterprizes ( > 250<br />

1338<br />

16<br />

employees)<br />

Total 55 423<br />

The activities performed by firms <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> survey were very different. In <strong>the</strong><br />

selection of firms, our research tried to capture <strong>the</strong> diversity of fields of activity. Thus, <strong>the</strong>re<br />

were covered 24 fields of activity, among which 15 companies were operat<strong>in</strong>g <strong>in</strong> <strong>the</strong><br />

secondary sector, 12 <strong>in</strong> <strong>the</strong> tertiary sector <strong>and</strong> 28 <strong>in</strong> <strong>the</strong> quaternary sector.<br />

The average number of employees differs by sector, as follows: <strong>the</strong> firms <strong>in</strong> <strong>the</strong><br />

secondary sector have an average number of 511 employees, firms <strong>in</strong> <strong>the</strong> tertiary sector have<br />

an average of 477 employees while companies <strong>in</strong> <strong>the</strong> quaternary sector have an average 355<br />

employees per company.<br />

The questionnaire was developed by <strong>the</strong> authors <strong>and</strong> tested on a number of five<br />

companies. It was completed follow<strong>in</strong>g <strong>the</strong> <strong>in</strong>vestigation pilot. Based on <strong>the</strong> research<br />

hypo<strong>the</strong>ses, it was divided <strong>in</strong>to 38 items, thus creat<strong>in</strong>g syntax for label<strong>in</strong>g <strong>the</strong> variables <strong>and</strong><br />

response codes.<br />

The onl<strong>in</strong>e fill<strong>in</strong>g of <strong>the</strong> questionnaire succeeded <strong>the</strong> contact<strong>in</strong>g phase of respondents.<br />

Dur<strong>in</strong>g <strong>the</strong> prelim<strong>in</strong>ary session, participants were <strong>in</strong>formed about <strong>the</strong> study goal. Data<br />

collection took place between 2 to 8 April 2012. The respondents were HR managers,<br />

managers or directors of companies.<br />

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4. DATA PROCESSING AND INTERPRETATION<br />

The data obta<strong>in</strong>ed were processed us<strong>in</strong>g <strong>the</strong> program Statistical Package for Social<br />

Sciences (SPSS) 12.0. Figures <strong>and</strong> graphs presented are performed <strong>in</strong> Microsoft Excel.<br />

The first hypo<strong>the</strong>sis tested <strong>the</strong> relationship between <strong>the</strong> organizational KM systems<br />

<strong>and</strong> <strong>in</strong>frastructure (organizational capital) <strong>and</strong> <strong>the</strong> Coord<strong>in</strong>at<strong>in</strong>g capability: The more <strong>the</strong><br />

employees realize <strong>the</strong> nature <strong>and</strong> sequence of tasks to be accomplished, <strong>the</strong> more <strong>the</strong>y share<br />

knowledge <strong>and</strong> op<strong>in</strong>ions on <strong>the</strong> organization’s course of bus<strong>in</strong>ess.<br />

The answers shows that <strong>in</strong> <strong>the</strong> analyzed organizations people realize at a greater extent<br />

<strong>the</strong> nature <strong>and</strong> sequence of tasks to accomplish than discuss <strong>and</strong> share <strong>in</strong>dividual knowledge<br />

on how to conduct <strong>the</strong>m (see Table 2)<br />

Table 2. The extent to which people realize <strong>and</strong> transpose knowledge<br />

Avg.<br />

Greatest<br />

extent<br />

At<br />

great<br />

extent<br />

a<br />

At<br />

asmall<br />

extent<br />

Lowest<br />

level N/A Total<br />

Q10.1 People are aware of<br />

activities around <strong>the</strong>m (what<br />

happens, when, where, why)<br />

Q10.2 People discuss <strong>and</strong> share<br />

<strong>in</strong>dividual knowledge on <strong>the</strong><br />

conduct of activities<br />

2.05 23.6 50.9 21.8 3.6 .0<br />

2.24 10.9 56.4 30.9 1.8 .0<br />

100.0<br />

100.0<br />

The analysis of responses reveals correlations between variations, associated with<br />

different levels of <strong>in</strong>tensity of <strong>the</strong> two variables (see Table 3).<br />

Table 3. Percentage distribution of responses to variables Q 10.1 <strong>and</strong> Q 10.2<br />

Q10.2 People discuss <strong>and</strong> share <strong>in</strong>dividual<br />

knowledge on <strong>the</strong> conduct of activities<br />

Q10.1 People<br />

are aware of<br />

activities<br />

around <strong>the</strong>m<br />

(what<br />

happens,<br />

when, where,<br />

why)<br />

Greatest extent<br />

At a great extent<br />

Greatest<br />

extent<br />

At<br />

great<br />

extent<br />

a<br />

At<br />

small<br />

extent<br />

a<br />

Lowest<br />

level<br />

Total<br />

30.8% 69.2% 100.0%<br />

7.1% 67.9% 25.0% 100.0%<br />

At a small extent 25.0% 75.0% 100.0%<br />

Lowest level<br />

50.0% 50.0% 100.0%<br />

Total 10.9% 56.4% 30.9% 1.8% 100.0%<br />

Due to <strong>the</strong> sample size of 55 cases <strong>and</strong> <strong>the</strong> fact that variables used are ord<strong>in</strong>al, we used<br />

<strong>the</strong> bivariate correlation coefficient Kendall's tau-b for hypo<strong>the</strong>sis test<strong>in</strong>g. The coefficient is<br />

0.593, which leads to <strong>the</strong> conclusion that <strong>the</strong> hypo<strong>the</strong>sis is verified (see Kendall correlation<br />

analysis, table 4).<br />

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Table 4: Correlations Kendall between variables Q10.1 şi Q10.2<br />

Kendall'<br />

s tau_b<br />

Q10.1 Correlation Coefficient<br />

Q10.1 Q10.2<br />

1.000 .593(**)<br />

Sig. (2-tailed) . .000<br />

N 55 55<br />

Q10.2 Correlation Coefficient .593(**<br />

1.000<br />

)<br />

Sig. (2-tailed) .000 .<br />

N 55 55<br />

** Correlation is significant at <strong>the</strong> 0.01 level (2-tailed).<br />

The second hypo<strong>the</strong>sis tested <strong>the</strong> relationship between <strong>the</strong> KM technical processes <strong>and</strong><br />

<strong>the</strong> <strong>in</strong>tegrat<strong>in</strong>g capability of <strong>the</strong> organizations: The more <strong>the</strong> <strong>in</strong>dividual tasks / responsibilities<br />

are clearly def<strong>in</strong>ed <strong>and</strong> known, <strong>the</strong> more people become aware of good practice <strong>in</strong> <strong>the</strong><br />

diversity of <strong>the</strong>ir <strong>in</strong>dividual experiences.<br />

Frequency distribution analysis on <strong>the</strong> two variables shows that technical processes<br />

(q9.2) is present <strong>in</strong> a greater extent than <strong>the</strong> <strong>in</strong>tegrat<strong>in</strong>g capability (q10.3) (see table 5).<br />

Table 5: Percentage distribution of responses to variables: Q 9.2 <strong>and</strong> Q 10.3.<br />

At a At a<br />

Greatest<br />

Lowest<br />

Avg.<br />

extent<br />

level<br />

great<br />

extent<br />

small<br />

extent<br />

N/A Total<br />

Q9.2. Specific tasks for members<br />

of <strong>the</strong> organization<br />

1.9 25.5 54.5 18.2 1.8 100.0<br />

Q10.3 People realize <strong>the</strong> good<br />

practices with<strong>in</strong> <strong>the</strong> diversity of 2.24 7.3 61.8 27.3 1.8 1.8 100.0<br />

<strong>in</strong>dividual experiences<br />

The analysis of correlations between response variations reveals a split <strong>in</strong> <strong>the</strong><br />

distribution of ord<strong>in</strong>al variables used (Q9.2 <strong>and</strong> Q10.3) <strong>in</strong> hypo<strong>the</strong>sis test<strong>in</strong>g (see Table 6).<br />

Table 6. Crosstabulation of Q 9.2 <strong>and</strong> Q 10.3<br />

Q10.3 - habit of people to recognize good<br />

practice <strong>in</strong> diversity of <strong>in</strong>dividual experiences Total<br />

At a At a<br />

Greatest<br />

great small Lowest level<br />

extent<br />

extent extent<br />

Q 9.2 Specific Greatest extent<br />

100.0<br />

14.3% 42.9% 42.9%<br />

tasks for<br />

%<br />

members of <strong>the</strong> At a great extent<br />

100.0<br />

organization<br />

6.9% 72.4% 20.7%<br />

%<br />

At a small extent<br />

100.0<br />

70.0% 30.0%<br />

%<br />

Lowest level<br />

100.0<br />

100.0%<br />

%<br />

Total 10.9% 7.4% 63.0% 27.8% 1.9%<br />

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The correlation coefficient Kendall's tau-b is 0.037 which leads to <strong>the</strong> conclusion that<br />

<strong>the</strong> hypo<strong>the</strong>sis is not verified (see Kendall correlation analysis, table 7).<br />

Table 7: Correlations Kendall between Q9.2 şi Q10.3<br />

Kendall'<br />

s tau_b<br />

Q9.2. Q10.3<br />

Q9.2 Correlation Coefficient 1.000 .037<br />

Sig. (2-tailed) . .771<br />

N 55 54<br />

Q10.3 Correlation Coefficient .037 1.000<br />

Sig. (2-tailed) .771 .<br />

N 54 54<br />

The third hypo<strong>the</strong>sis tests <strong>the</strong> relationship between KM tactics / strategy <strong>and</strong><br />

<strong>in</strong>novation: higher degrees of acceptance of organizational failure stimulate <strong>the</strong> organizational<br />

creativity. The average <strong>and</strong> <strong>the</strong> distribution of responses shows a low degree both for failures<br />

acceptance practice <strong>and</strong> for stimulation <strong>the</strong> creativity with application <strong>in</strong> <strong>the</strong> organization (see<br />

table 8).<br />

Table 8: Distribution of answers on <strong>the</strong> two variables <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> analysis (Q 9.8 <strong>and</strong> Q 7)<br />

Q9.8. accept<strong>in</strong>g failure<br />

Q9.7 stimulat<strong>in</strong>g<br />

organizational resultoriented<br />

creativity<br />

Avg.<br />

Greatest<br />

extent<br />

At<br />

great<br />

extent<br />

a<br />

At<br />

asmall<br />

extent<br />

Lowest<br />

level<br />

N/A Total<br />

2.5 5.5 54.5 27.3 12.7 100.0<br />

2.2 18.2 52.7 12.7 14.5 1.8 100.0<br />

The distribution of responses by categories showed a dispersion of <strong>the</strong> ord<strong>in</strong>al<br />

variables used (Q9.8 <strong>and</strong> Q9.7) <strong>in</strong> hypo<strong>the</strong>sis test<strong>in</strong>g (see Table 9).<br />

Table 9: Crosstabulation (Q9.8. <strong>and</strong> Q9.7)<br />

Q9.7. organizational result-oriented<br />

creativity<br />

Total<br />

Greatest<br />

extent<br />

At<br />

great<br />

extent<br />

a<br />

At a small<br />

extent<br />

Lowest<br />

level<br />

Q9.8. Greatest<br />

accept<strong>in</strong>g extent<br />

33.3% 66.7% 100.0%<br />

failure At a great<br />

extent<br />

20.0% 60.0% 13.3% 6.7% 100.0%<br />

At a small<br />

extent<br />

6.7% 53.3% 13.3% 26.7% 100.0%<br />

Lowest level 33.3% 16.7% 16.7% 33.3% 100.0%<br />

Total 18.5% 53.7% 13.0% 14.8% 100.0%<br />

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The value of <strong>the</strong> bivariate correlation coefficient Kendall's tau-b is 0.233 which leads<br />

to <strong>the</strong> conclusion that <strong>the</strong> hypo<strong>the</strong>sis is not verified (see Kendall correlation analysis, table<br />

10).<br />

Table 10: Kendall Correlations between variables Q9.8 şi Q9.7<br />

Kendal<br />

l's<br />

tau_b<br />

Q9.8.<br />

accept<strong>in</strong>g<br />

failure<br />

Q9.7.<br />

stimulat<strong>in</strong>g<br />

organizational<br />

result-oriented<br />

creativity<br />

Correlation<br />

Coefficient<br />

Sig. (2-tailed)<br />

N<br />

Correlation<br />

Coefficient<br />

Sig. (2-tailed)<br />

N<br />

Q9.8.<br />

accept<strong>in</strong>g<br />

failure<br />

1.000 .233<br />

. .055<br />

55 54<br />

.233 1.000<br />

.055 .<br />

54 54<br />

Q9.7. stimulat<strong>in</strong>g<br />

organizational<br />

result-oriented<br />

creativity<br />

CONCLUSIONS<br />

The study tested three hypo<strong>the</strong>ses, as follows:<br />

1. The more <strong>the</strong> employees realize <strong>the</strong> nature <strong>and</strong> sequence of tasks to be accomplished,<br />

<strong>the</strong> more <strong>the</strong>y share knowledge <strong>and</strong> op<strong>in</strong>ions regard<strong>in</strong>g <strong>the</strong> organization’s course of<br />

bus<strong>in</strong>ess.<br />

2. The more <strong>the</strong> KM specific tasks <strong>in</strong> <strong>the</strong> organization are clearly def<strong>in</strong>ed <strong>and</strong> known, <strong>the</strong><br />

more people become aware of good practice <strong>in</strong> <strong>the</strong> diversity of <strong>the</strong>ir <strong>in</strong>dividual<br />

experiences. / People become more aware of good practice <strong>in</strong> <strong>the</strong> diversity of <strong>the</strong>ir<br />

<strong>in</strong>dividual experiences when <strong>the</strong> KM specific tasks <strong>in</strong> <strong>the</strong> organization are clearly<br />

def<strong>in</strong>ed <strong>and</strong> known.<br />

3. Higher degrees of acceptance of organizational failure stimulate <strong>the</strong> organizational<br />

creativity.<br />

The first hypo<strong>the</strong>sis is valid <strong>and</strong> demonstrates that <strong>the</strong> more people realize <strong>the</strong> nature<br />

<strong>and</strong> sequence of tasks that has to be accomplished, <strong>the</strong> more <strong>the</strong>y discuss <strong>and</strong> share <strong>the</strong>ir<br />

knowledge <strong>and</strong> op<strong>in</strong>ions regard<strong>in</strong>g <strong>the</strong> organization’s course of activities. Shar<strong>in</strong>g knowledge<br />

is essential for sett<strong>in</strong>g up <strong>the</strong> ground for <strong>the</strong> coord<strong>in</strong>at<strong>in</strong>g capability, so <strong>the</strong> result generate a<br />

straight l<strong>in</strong>k between <strong>the</strong> organizational KM systems / <strong>in</strong>frastructure <strong>and</strong> <strong>the</strong> coord<strong>in</strong>at<strong>in</strong>g<br />

capability for fur<strong>the</strong>r organizational development.<br />

In <strong>the</strong> analyzed organizations, employees realize at a greater extent <strong>the</strong> nature <strong>and</strong><br />

sequence of tasks to be fulfilled than discuss <strong>and</strong> share knowledge on how to conduct <strong>the</strong>m.<br />

This case shows that shar<strong>in</strong>g of experiences <strong>and</strong> personal knowledge of <strong>the</strong> Romanian<br />

companies’ employees is not carried out at <strong>the</strong> same extent <strong>the</strong>y are aware of <strong>the</strong> activities<br />

<strong>the</strong>y carry. This element affects <strong>the</strong> transformation of tacit knowledge <strong>in</strong>to explicit knowledge<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<strong>and</strong>, <strong>the</strong>refore, <strong>the</strong> organizational knowledge on long term. As result, <strong>the</strong> dynamism, as an<br />

organizational capability, is hard to achieve under <strong>the</strong>se conditions.<br />

The second hypo<strong>the</strong>sis has not been verified. The result shows that with<strong>in</strong> <strong>the</strong><br />

Romanian organizations people does not become aware of good practice <strong>in</strong> <strong>the</strong> diversity of<br />

<strong>the</strong>ir <strong>in</strong>dividual experiences even though <strong>the</strong> KM specific tasks <strong>in</strong> <strong>the</strong> organization are clearly<br />

def<strong>in</strong>ed <strong>and</strong> known. The employees are aware of good practices <strong>the</strong>y have met <strong>in</strong>dividually<br />

but fail to obta<strong>in</strong> o<strong>the</strong>r views for <strong>the</strong> improvement of <strong>the</strong> processes <strong>in</strong> which <strong>the</strong>y are<br />

<strong>in</strong>dividually <strong>in</strong>volved.<br />

The third hypo<strong>the</strong>sis has also not been verified. Even thought a higher degree of<br />

failure is accepted with<strong>in</strong> organizations, it does not generate <strong>the</strong> presence of a higher degree<br />

of creativity with<strong>in</strong> organizations. Basically, <strong>the</strong> failures at <strong>the</strong> work-place do not contribute to<br />

<strong>the</strong> stimulation of organizational growth or creativity. This result stems from <strong>the</strong> fact that <strong>the</strong><br />

study does not make a clear dist<strong>in</strong>ction between failures with<strong>in</strong> <strong>the</strong> regular operational<br />

rout<strong>in</strong>es <strong>and</strong> failure caused by <strong>in</strong>volvement <strong>in</strong> new or first-time-developed projects. Thus,<br />

failure caused by <strong>in</strong>volvement <strong>in</strong> new situations is assimilated to regular mistakes <strong>and</strong><br />

<strong>in</strong>fluence <strong>the</strong> development of new trials <strong>and</strong> of <strong>the</strong> creativity applied at work. Also, <strong>the</strong> study<br />

did not differentiate between creativity applied to improve processes that deliver results <strong>and</strong><br />

superior organizational performance <strong>and</strong> <strong>the</strong> creativity aimed to deliver <strong>in</strong>dividual, but not<br />

performance-related benefits.<br />

However, a few strategies <strong>and</strong> directions of activity arise from this study. First,<br />

organizations should set up procedures to share <strong>the</strong> knowledge <strong>and</strong> op<strong>in</strong>ions related to <strong>the</strong><br />

tasks that should be accomplished with<strong>in</strong> organization. This shar<strong>in</strong>g process should be<br />

developed at both <strong>in</strong>formal <strong>and</strong> formal level <strong>and</strong> has to <strong>in</strong>volve all employees. It also should<br />

be followed by learn<strong>in</strong>g processes, with a focus on results, <strong>the</strong>ir context <strong>and</strong> lessons learned.<br />

Follow<strong>in</strong>g <strong>the</strong> implementation of <strong>the</strong> learn<strong>in</strong>g procedures, <strong>the</strong> companies should start<br />

stimulat<strong>in</strong>g <strong>the</strong> results-oriented creativity of <strong>the</strong>ir employees.<br />

This research, limited by its scope <strong>and</strong> size of <strong>the</strong> sample, is a start<strong>in</strong>g po<strong>in</strong>t for fur<strong>the</strong>r<br />

studies of <strong>the</strong> relationship between KM <strong>and</strong> <strong>the</strong> capabilities of <strong>the</strong> Romanian companies.<br />

This work was partially supported by <strong>the</strong> strategic grant POSDRU/89/1.5/S/62259,<br />

Project “ Applied social, human <strong>and</strong> political sciences. Postdoctoral tra<strong>in</strong><strong>in</strong>g <strong>and</strong><br />

postdoctoral fellowships <strong>in</strong> social, human <strong>and</strong> political scences” cof<strong>in</strong>anced by <strong>the</strong> European<br />

Social Fund with<strong>in</strong> <strong>the</strong> Sectorial Operational Program Human Resources Development 2007-<br />

2013.<br />

REFERENCES<br />

1. Butler, T. (2006) Anti-Foundational Knowledge Management <strong>in</strong> Schwartz G.D.–<br />

Editor (2006), Encyclopedia of knowledge management, Idea Group Reference,<br />

London, ISBN 1-59140-573-4 (hc) – BCU D65 / E52<br />

2. Davenport, T.H., & Prusak, L. (1998) Work<strong>in</strong>g Knowledge: How organizations<br />

manage what <strong>the</strong>y know. Boston: Harvard Bus<strong>in</strong>ess School Press<br />

3. Drnevich, P.L., Kriauciunas, A.P., (2011) Clarify<strong>in</strong>g The Conditions And Limits Of<br />

The Contributions Of Ord<strong>in</strong>ary And Dynamic Capabilities To Relative Firm<br />

Performance, Strategic Management Journal, 32: 254–279. Published onl<strong>in</strong>e<br />

EarlyView <strong>in</strong> Wiley Onl<strong>in</strong>e Library (wileyonl<strong>in</strong>elibrary.com) DOI: 10.1002/smj.882<br />

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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

4. Easterby-Smith, M. <strong>and</strong> Prieto, I. M. (2008) Dynamic Capabilities <strong>and</strong> Knowledge<br />

Management: an Integrative Role for Learn<strong>in</strong>g?. British Journal of Management,<br />

19: 235–249. doi: 10.1111/j.1467-8551.2007.00543.x<br />

5. Kest<strong>in</strong>g, P., Smol<strong>in</strong>ski, R., (2007) Obstacles to Organizational Change - A Rout<strong>in</strong>e-<br />

Based View on Dynamic Capabilities. Available at SSRN:<br />

http://dx.doi.org/10.2139/ssrn.905526<br />

6. Pavlou, P. A., El Sawy, O.A., (2011) Underst<strong>and</strong><strong>in</strong>g <strong>the</strong> Elusive Black Box of<br />

Dynamic Capabilities, Decision Sciences Journal, Volume 42 Number 1, pp 239 –<br />

273.<br />

7. Newey L.R., Zahra, S.A., (2009) The Evolv<strong>in</strong>g Firm: How Dynamic <strong>and</strong> Operat<strong>in</strong>g<br />

Capabilities Interact to Enable Entrepreneurship, British Journal of Management,<br />

Vol. 20, S81–S100, DOI: 10.1111/j.1467-8551.2008.00614.x<br />

8. Simsek, Z. <strong>and</strong> Heavey, C., (2011) The mediat<strong>in</strong>g role of knowledge-based capital for<br />

corporate entrepreneurship effects on performance: A study of small- to medium-sized<br />

firms. Strat.Entrepreneurship J., 5: 81–100. doi: 10.1002/sej.108<br />

9. Zhou, H., Uhlaner, L.M., (2009) Predict<strong>in</strong>g Innovation <strong>in</strong> SMEs: A Knowledge-Based<br />

Dynamic Capabilities Perspective. Available at SSRN:<br />

http://ssrn.com/abstract=1532796 or http://dx.doi.org/10.2139/ssrn.1532796<br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

ASSESSING AND MEASURING THE IMPACT OF GLOBALIZATION<br />

ON PUBLIC POLICIES<br />

Zulean Marian<br />

University of Bucharest<br />

ABSTRACT<br />

The ma<strong>in</strong> goal of this paper is to briefly describe <strong>the</strong> most important <strong>in</strong>dicators to<br />

measure globalization as complex phenomenon <strong>and</strong> its impact on national public policies.<br />

This is a short paper, a work <strong>in</strong> progress to build <strong>the</strong> methodology able to expla<strong>in</strong> how<br />

globalization <strong>in</strong>fluences public policy.<br />

Key words: globalization, public policy, globalization <strong>in</strong>dex, <strong>in</strong>dicators,<br />

methodology.<br />

1. INTRODUCTION<br />

Globalization is a multidimensional phenomenon, a total social fact that <strong>in</strong>fluences all<br />

<strong>the</strong> aspects of everyday life. Concepts such as “territory”, “power”, “government” <strong>and</strong><br />

“national security”, specific to <strong>the</strong> national state of <strong>the</strong> Wesphalian system are touched by <strong>the</strong><br />

its effects. Globalization <strong>and</strong> public policy seems to be two concepts <strong>in</strong> tension <strong>and</strong><br />

contradiction: while globalization br<strong>in</strong>gs competition <strong>and</strong> private stakeholders <strong>in</strong>to<br />

governance, <strong>the</strong> public policy is <strong>the</strong> concept that designates <strong>the</strong> actions <strong>and</strong> strategies of<br />

sovereign state.<br />

Hay identified four topics of external <strong>in</strong>fluences on public policy: trade, foreign direct<br />

<strong>in</strong>vestment, f<strong>in</strong>ance <strong>and</strong> global commons (Hay, 2006). I explored <strong>the</strong> impact of globalization<br />

on national public policies <strong>and</strong> tried to identify a <strong>the</strong>ory that will underst<strong>and</strong> beneficial<br />

<strong>in</strong>fluence of globalization on public policies for development (Zulean, 2011). However, it<br />

proved to be very difficult to f<strong>in</strong>d a methodology, a system of <strong>in</strong>dexes <strong>and</strong> <strong>in</strong>dicators able to<br />

asses <strong>and</strong> measure <strong>the</strong> impact of globalization on national public policies.<br />

The ma<strong>in</strong> goal of this paper is to briefly describe <strong>the</strong> methodologies to assess <strong>the</strong><br />

impact of globalization on national public policy <strong>and</strong> governance.<br />

2. GLOBALIZATION INDEXES AND INDICATORS: LITERATURE<br />

REVIEW<br />

Bellow we tried to review <strong>the</strong> ma<strong>in</strong> <strong>in</strong>dexes <strong>and</strong> <strong>in</strong>dicators that measure <strong>the</strong><br />

phenomenon of globalization as well as its impact on national state <strong>and</strong> governance.<br />

The A.T. Kearney/Foreign Policy Globalization Index<br />

One of <strong>the</strong> important methodologies has been provided by AT Kearney Consult<strong>in</strong>g<br />

<strong>and</strong> Foreign Policy Journal, assess<strong>in</strong>g changes <strong>in</strong> four key components of global <strong>in</strong>tegration,<br />

<strong>in</strong>corporat<strong>in</strong>g measures such as trade <strong>and</strong> <strong>in</strong>vestment flows, movement of people across<br />

borders, volume of <strong><strong>in</strong>ternational</strong> telephone calls, Internet usage, <strong>and</strong> participation <strong>in</strong><br />

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The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

<strong><strong>in</strong>ternational</strong> organizations. The 72 countries ranked <strong>in</strong> <strong>the</strong> 2007 Globalization Index account<br />

for 97 percent of <strong>the</strong> world’s gross domestic product (GDP) <strong>and</strong> 88 percent of <strong>the</strong> world’s<br />

population. But <strong>the</strong> study hasn’t been replicated after <strong>the</strong> global crisis <strong>in</strong> 2008.<br />

The KOF Index of Globalization<br />

The KOF Index on 208 countries covered <strong>the</strong> economic, social <strong>and</strong> political<br />

dimensions of globalization. The <strong>in</strong>dexes on economic, social <strong>and</strong> political globalization as<br />

well as <strong>the</strong> overall <strong>in</strong>dex are calculated employ<strong>in</strong>g <strong>the</strong> weighted <strong>in</strong>dividual data series <strong>in</strong>stead<br />

of us<strong>in</strong>g <strong>the</strong> aggregated lower-level globalization <strong>in</strong>dices (Dreher, 2008). KOF 2010<br />

conclusion was that a country which globalized more experienced higher growth rates;<br />

however it is not enough for poor countries simply to globalize <strong>the</strong>ir economies to spur<br />

growth rates <strong>and</strong> reduce poverty.<br />

The EU Globalization Indicators<br />

The European Union, through Eurostat, built its own set of <strong>in</strong>dicators <strong>in</strong> this context<br />

that <strong>the</strong> Europe 2020 strategy, <strong>in</strong> order to exploit <strong>the</strong> potential of globalization, to boost<br />

growth <strong>and</strong> employment <strong>in</strong> <strong>the</strong> EU. The selected <strong>in</strong>dicators make use of data which already<br />

exist <strong>in</strong> Eurostat, but cast<strong>in</strong>g <strong>the</strong>m <strong>in</strong> <strong>the</strong> light of globalization. The 25 <strong>in</strong>dicators which have<br />

been selected are grouped around <strong>the</strong> persons, technology, goods <strong>and</strong> services, global<br />

responsibility <strong>and</strong> bus<strong>in</strong>ess.<br />

OECD Economic Globalization Indicators<br />

OECD Economic Globalization Indicators <strong>in</strong>cludes <strong>in</strong>dicators on: capital movements<br />

<strong>and</strong> foreign direct <strong>in</strong>vestments, <strong><strong>in</strong>ternational</strong> trade, <strong>the</strong> economic activity of mult<strong>in</strong>ational<br />

firms <strong>and</strong> <strong>the</strong> <strong><strong>in</strong>ternational</strong>ization of technology. The 2010 Report concluded that<br />

“Globalization results <strong>in</strong> a more efficient allocation of resources across countries <strong>and</strong><br />

generates important welfare effects, <strong>in</strong>clud<strong>in</strong>g higher productivity <strong>and</strong> efficiency, <strong>in</strong>creased<br />

average <strong>in</strong>comes <strong>and</strong> wages, greater competition, lower prices <strong>and</strong> <strong>in</strong>creased product variety<br />

<strong>and</strong> quality. At <strong>the</strong> same time, <strong>the</strong> process of globalization also raises concerns <strong>in</strong> many<br />

countries, <strong>and</strong> needs to be well managed to ensure its benefits are widely distributed” (OECD,<br />

2010).<br />

The Global Creativity Index (GCI)<br />

The Mart<strong>in</strong> Prosperity Institute (MPI) is a lead<strong>in</strong>g th<strong>in</strong>k-tank that takes an <strong>in</strong>tegrated<br />

view of prosperity, look<strong>in</strong>g beyond traditional economic measures to <strong>in</strong>clude <strong>the</strong> importance<br />

of quality of place <strong>and</strong> <strong>the</strong> development of people’s creative potential. As stated <strong>in</strong> its recent<br />

report, “<strong>the</strong> GCI assesses <strong>the</strong> prospects for susta<strong>in</strong>able prosperity across 82 nations accord<strong>in</strong>g<br />

to a comb<strong>in</strong>ation of underly<strong>in</strong>g economic, social, <strong>and</strong> cultural factors that we refer to as <strong>the</strong> 3<br />

Ts of economic development—Technology, Talent, <strong>and</strong> Tolerance”.<br />

The Worldwide Governance Indicators (WGI) are provided by a WB project led by<br />

Kaufmann, Kraay <strong>and</strong> Mastruzzi, <strong>and</strong> measur<strong>in</strong>g six dimensions of governance: Voice <strong>and</strong><br />

Accountability, Political Stability <strong>and</strong> Absence of Violence, Government Effectiveness,<br />

Regulatory Quality, Rule of Law <strong>and</strong> Control of Corruption. The sources are multiple (about<br />

30 sources) from private <strong>and</strong> public sector <strong>and</strong> NGOs. The graph bellow displays Romania’s<br />

performance between 1996 <strong>and</strong> 2010 <strong>in</strong> <strong>the</strong> six governance dimensions mentioned above.<br />

3. CONCLUSIONS AND IMPLICATIONS<br />

The brief review evidenced <strong>the</strong> critical task of measur<strong>in</strong>g globalization <strong>and</strong> assess<strong>in</strong>g<br />

<strong>the</strong> impact of its multifaceted aspects on design<strong>in</strong>g a public policy. From <strong>the</strong> first four <strong>in</strong>dexes<br />

it can be drawn <strong>the</strong> conclusion that economic globalization is very clear measured. Such<br />

644


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● ICEA – FAA 2012 ● June 8-9 th , 2012 ● http://<strong>conference</strong>.faa.ro ● ISSN: 2284 – 9580 ● ISSN-L: 2284 – 9580<br />

The Faculty of Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration<br />

University of Bucharest<br />

aspects of economic globalization as trade, foreign direct <strong>in</strong>vestment, f<strong>in</strong>ance <strong>and</strong> global<br />

commons are easily translated <strong>in</strong>to <strong>in</strong>dicators. However <strong>the</strong> methodology exp<strong>and</strong>ed to<br />

measure <strong>the</strong> impact of globalization on national governance <strong>and</strong> public policy, <strong>in</strong>dicators as<br />

GCI or WGI filled <strong>the</strong> methodology gap. The research above will cont<strong>in</strong>ue to take <strong>in</strong>to<br />

consideration <strong>the</strong> impact of globalization on Romanian public policy, draw<strong>in</strong>g conclusions<br />

from <strong>the</strong> methodologies.<br />

Acknowledgements: This work was supported by <strong>the</strong> strategic grant<br />

POSDRU89/1.5/S/62259 project “Applied social, human <strong>and</strong> political science. Postdoctoral<br />

tra<strong>in</strong><strong>in</strong>g <strong>and</strong> fellowship <strong>in</strong> social, human <strong>and</strong> political science” co-f<strong>in</strong>anced by ESF with<strong>in</strong><br />

SOPHRD 2007-2013”<br />

REFERENCES<br />

1. Dreher, A.l, Noel G. <strong>and</strong> Pim M. (2008), Measur<strong>in</strong>g Globalisation – Gaug<strong>in</strong>g its<br />

Consequences (New York: Spr<strong>in</strong>ger).<br />

2. European Commission, Eurostat, Globalisation Indicators, available at:<br />

http://epp.eurostat.ec.europa.eu/portal/page/portal/globalisation/<strong>in</strong>dicators<br />

3. Hay, Col<strong>in</strong>, (2006), “Globalization <strong>and</strong> Public Policy” <strong>in</strong> Public Policy, Moran (ed),<br />

Oxford University Press,.<br />

4. OECD, OECD Economic Globalisation Indicators, available at:<br />

http://www.oecd.org/dataoecd/22/25/45954526.pdf<br />

5. Zulean, M., "The impact of globalization on public policies for susta<strong>in</strong>able<br />

development" <strong>in</strong> Management of Technological Changes (MTC 2011) Proceed<strong>in</strong>gs<br />

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