Organizational Development: A Manual for Managers and ... - FPDL

example, under a middle-controller, responsible for a heating arrangement, one could appoint
some minor ones, who would be responsible separately for purchasing fuel, operating the boiler
plant, recruitment and training of workers, and so on.
It is very important to clearly define for each level of control which parameters it is responsible for
and which parameters are controlled by it. The necessary value of parameters for which the top
controller is responsible may be set by circumstances, stakeholders, councils or other bodies who
appointed him or her. But they may not be controllable at this level. Those who set them supervise
and control them. They are considered being functions, consequences of manager’s activity on the
given level. Instead, all particular controllable parameters that contribute to functional ones are in
his or here hands and under the control. Therefore, control may be exercised directly, or some
parameters may be delegated to lower level controllers (see Picture 7).
This is what he/she is responsible for
That is what he/she controls
Picture 8. Disaggregation as an ideal
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