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Organizational Development: A Manual for Managers and ... - FPDL

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Third – the cases should not be too complicated, taking in account the possibility to process<br />

them to the successful end within the in<strong>for</strong>mation <strong>and</strong> time available at the training event. Any<br />

exercise with the practical case should be completed to demonstrate the power, not the<br />

hopelessness of method, which is the subject of training. Trainers should come to the feeling<br />

that they can do it in this way, <strong>and</strong> that this way is effective. Even going through the utmost<br />

ef<strong>for</strong>ts <strong>and</strong> frustration, they should receive at the end of exercise positive emotions. Otherwise<br />

the new skill will not be fixed <strong>and</strong> the willingness to apply it will not appear.<br />

9.6 INDIVIDUAL EXERCISES. This kind of exercises may produce a double effect – not only in<br />

developing certain target skill, but also developing the general skill of dialog with yourself. Best<br />

managers <strong>and</strong> politicians do it often. Others may benefit a lot from the training, which would<br />

accustom them to look on them, critically analyse the way of minding, background of decisions,<br />

place <strong>and</strong> role in organisation <strong>and</strong> so on. Individual exercises works well, when participants are<br />

motivated enough to put necessary ef<strong>for</strong>ts <strong>and</strong> to be earnest with themselves. To ensure it is<br />

another challenging task <strong>for</strong> trainer.<br />

Be<strong>for</strong>e asking trainees to do something individually, trainer should be sure, that everyone is<br />

willing or at least agrees to do so <strong>and</strong> in the way prescribed. Of course, when they know that it<br />

will be m<strong>and</strong>atory to make the report of results to the whole group – they are <strong>for</strong>ced to do well, if<br />

not the best (it depends from the composition of the group <strong>and</strong> the general mood in the moment<br />

of exercise). However, it does not work in all cases.<br />

Some individual exercises are designed to provide feedback to the trainee himself <strong>and</strong> they may<br />

touch the matters, not suitable <strong>for</strong> publicity. Trainer cannot <strong>and</strong> should not require unacceptable<br />

disclosure. In such cases, only trainees are controllers of themselves. If they do not like to do<br />

what they asked to do – they will not do it. This may destroy the base <strong>for</strong> following activity <strong>and</strong><br />

diminish following up effect of the training.<br />

9.7 GROUP EXERCISES. It goes without discussion – group exercises are the most powerful<br />

instruments of training. However, it is necessary to ensure a sufficiently strong <strong>and</strong> positive<br />

experience <strong>for</strong> trainees. They should be impressed, <strong>and</strong> then they will probably make<br />

conclusions <strong>and</strong> change their attitude. For this effect to happen, the groups should be of a right<br />

size (4-6 person) <strong>and</strong> a right composition (which would allow both motivation <strong>and</strong> openness),<br />

they should have relevant <strong>and</strong> sufficiently difficult tasks to mobilise ef<strong>for</strong>ts <strong>and</strong> demonstrate<br />

advantages, <strong>and</strong> they should have enough time to get the necessary experience (but not more<br />

time).<br />

9.8 GAMES. Game is a very powerful instrument. Adults love games. It is very tempting <strong>for</strong> some<br />

trainers to use games as much as possible. However, while keeping in mind all advantages of<br />

games, we should also take in account, that any game takes off some critical resources,<br />

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