Organizational Development: A Manual for Managers and ... - FPDL

ut it is not the same if this time is within working days, or weekend (top rank officials
prefer to use weekends to save working time, other may prefer to keep weekends for
themselves).
For part-day in-house training, it is worth to take in account that process is going differently
when participants are invited for training in the morning or at the end of a working day. Morning
time is easier to plan, so there is fewer treats for non-attendance Morning brains are usually
better. Afternoon sessions are easy to agree with administration, but more difficult to make
effective.
7. Facilities
7.1. ROOMS AND FURNITURE. We do not like to repeat here, what is usually good for training:
calm and light premises; furniture that would allow maximum flexibility; sufficient, but not
too big rooms; air conditioning, etc. In general, physical environment for training process is
very important and shall be specially arranged in accordance with the objectives and
content of the course. Trainer may need participants feeling very comfortable, or otherwise.
The noise from outside may trouble or help, etc. Nevertheless, all these conditions should
be controllable, not accidental, or unexpected. Training process itself is a challenge for
trainer, and the task, whatever possible, should be not complicated additionally. When
rooms and furniture are not good for this particular training – it may affect the process and
bring to the results fare away from needed.
7.2. EQUIPMENT. In principle, training may happen without any special equipment, if it was
designed to happen without equipment. Nevertheless, 2-3 decks with flipcharts and good
overhead projector usually help a lot. For some training (Communications, Public Speaking,
Negotiations, Assertive Behaviour, etc.) it is necessary to use video camera, recorder and
TV-set, which would allow to master the film very quickly. Nothing is more convincing
people to change themselves than seeing themselves in certain situations. It is also
important to have a good audio-equipment with CD player and remote control.
8. Methods
8.1. APPROACH. In some training events, participants maybe told what and how they should do in
their practice. They may have a repetition of using certain patterns and acquire corresponding
skills. And forget it two days or two weeks later.
However, people never forget what they have discovered or understood themselves. In term of
assurance following up changes, the approach based on prohibition of any statements from the
side of trainer is more effective in many cases. Instead of telling people that co-operation is
better than confrontation, trainer may organise the process in which those who are not willing to
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