Organizational Development: A Manual for Managers and ... - FPDL

Preface and Acknowledgements
This book is a kind of account for the author, who has done training on organizational development
for many years and has developed a number of ideas and instruments based on his own research
and experience, in addition to the resources provided by other authors and colleagues. I was never
in a position to put down on paper a more or less systematic description of his approach. This
eventually became possible due to the initiative and support of two great women. The first one is
Ana Vasilache, who initiated the process from its original idea and was also able to secure support
from the Local Government and Public Service Reform Initiative. Without Ana this work would have
never started. The second woman is my wife and colleague Jurgita Kersyte – without her
understanding, patience and assistance, this work would never have been completed. I would also
like to express my gratitude to my teachers and friends, who inspired my work in the field of
management and training and provided a lot of invaluable feedback and advice – Brian Lawson,
Fred Fisher, Tomasz Sudra, Duncan Leitch, Adrian Campbell, Max Jeleniewski, Pierre Jean
Everaert, Some very important remarks were given by famous quality guru Allan J. Sale. Special
thanks to the 18 experts from ten CEE countries who took part in the TOT on Organizational
Development held in Lithuania May 15-26. They read a draft of this manual, participated in
discussions and helped to finally shape the book.
We are nothing without those who surround and support us. We are nothing without those who are
surrounded and supported by us. Everyone takes a lot from society and the professional
community to which he belongs, and everyone should give something in return. I hope this manual
will be accepted as a small contribution to the field that gave so much to me.
Artashes Gazaryan
27 June 2006
2