to download a copy of the repairs handbook (pdf) - Your Homes ...

Insurance
We strongly advise all our tenants to
take out household contents insurance.
Many council tenants mistakenly
believe that their furniture, belongings
and decorations are automatically
insured against theft or damage from
fire or burst pipes. This is not the case
and unfortunately some people realise
this only after the damage has been
done. If you do not have contents
insurance you should seriously consider
getting some.
We can make it easy for you to insure
your belongings through the Home
Contents Insurance scheme. You can get
an application form from your local office
or by phoning the Income section at YHN
House on 0191 278 8644.
Bogus callers
Some criminals trick their way into homes
so that they can steal. This simple guide
may help you avoid this problem.
Always check that officials visiting your
home are genuine. Visiting officers will
be able to show you their ID. Make sure
you ask to see it, before you allow them
into to your property.
Do
● use a door chain and spy hole if you
have one;
• ask callers for their ID card;
● refuse entry to a stranger or someone
you are not sure of; and
● phone the police if you are not sure
about the claims of someone calling at
the door.
Information for tenants
www.yhn.org.uk
Repairs Centre 0845 113 8888
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