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Typical <strong>repairs</strong><br />

Information for tenants<br />

Emergency <strong>repairs</strong><br />

Serious damage <strong>to</strong> <strong>the</strong> building<br />

Danger <strong>to</strong> health<br />

Risk <strong>to</strong> safety<br />

Risk or damage <strong>to</strong> <strong>the</strong> occupier’s<br />

property<br />

For example:<br />

● Gas leaks<br />

● Total electrical failure<br />

● Total heating failure (winter)<br />

● Burst pipes<br />

● Making <strong>the</strong> property secure by<br />

boarding up and so on<br />

● Making <strong>the</strong> property safe after<br />

s<strong>to</strong>rm damage<br />

● Major drainage faults<br />

● Failure <strong>of</strong> lighting on communal<br />

staircases<br />

Urgent <strong>repairs</strong><br />

Repairs which seriously affect <strong>the</strong><br />

comfort <strong>of</strong> <strong>the</strong> resident or cause<br />

potential damage <strong>to</strong> <strong>the</strong> property<br />

For example:<br />

● Plumbing and drainage faults<br />

● Ro<strong>of</strong> leaks<br />

● Electrical faults <strong>to</strong> individual<br />

lights<br />

● Majority <strong>of</strong> gas <strong>repairs</strong><br />

● Partial loss <strong>of</strong> heating<br />

● Taps which can’t be turned <strong>of</strong>f<br />

or on<br />

Routine <strong>repairs</strong><br />

Repairs which will not seriously<br />

interfere with <strong>the</strong> comfort and<br />

convenience <strong>of</strong> <strong>the</strong> resident<br />

For example:<br />

● Repairs <strong>to</strong> plasterwork<br />

● Repairs <strong>to</strong> doors, windows and<br />

so on<br />

● Repairs <strong>to</strong> bathroom and<br />

kitchen fittings<br />

● New sanitary fittings, that is<br />

bath, <strong>to</strong>ilet and wash-hand<br />

basin<br />

The diagrams on pages 19 <strong>to</strong> 51 are intended <strong>to</strong> assist you in identifying <strong>repairs</strong>.<br />

8 Repairs Centre 0845 113 8888 www.yhn.org.uk

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