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ANNUAL REPORT - Northern Health

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Performance priorities cont’d...<br />

Service performance<br />

WIES activity performance 2009-10<br />

WIES (public & private) performance 37,727<br />

Elective surgery 2009-10<br />

Elective surgery admissions – quarter 1 1,982<br />

Elective surgery admissions – quarter 2 1,840<br />

Elective surgery admissions – quarter 3 1,769<br />

Elective surgery admissions – quarter 4 2,140<br />

Critical care 2009-10<br />

ICU minimum operating capacity 6<br />

Quality and safety 2009-10<br />

<strong>Health</strong> service accreditation<br />

Full compliance<br />

Residential aged care accreditation<br />

Full compliance<br />

Cleaning standards (%) 97<br />

Submission of data to VICNISS (1) (%) 100<br />

VICNISS Infection Clinical indicators (2) No Outlier(3)<br />

No outlier<br />

Hand Hygiene Program compliance (%) 85<br />

Victorian Patient Satisfaction Monitor<br />

Not met<br />

Maternity 2009-10<br />

Postnatal home care (%) 98<br />

Access performance<br />

Emergency care 2009-10<br />

Percentage of operating time on hospital bypass 1.78%<br />

Percentage of emergency patients transferred to an inpatient bed within 8 hours 62.7%<br />

Percentage of non-admitted emergency patients with length of stay of less than 4 Hours 68.5%<br />

Number of patients with length of stay in the emergency department greater than 24 Hours 28<br />

Percentage of Triage Category 1 emergency patients seen immediately 100%<br />

Percentage of Triage Category 2 emergency patients seen within 10 minutes 87.4%<br />

Percentage of Triage Category 3 emergency patients seen within 30 minutes 75.6%<br />

Elective surgery 2009-10<br />

Percentage of Category 1 elective patients admitted within 30 days 100%<br />

Percentage of Category 2 elective surgery patients waiting less than 90 days 86%<br />

Percentage of Category 3 elective surgery patients waiting less than 365 days 93%<br />

Number of patients on the elective surgery waiting list 2,051<br />

Number of Hospital Initiated Postponements (HiPs) per 100 scheduled admissions 7.5<br />

34 09/10 <strong>Northern</strong> <strong>Health</strong> Annual Report

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