Research Week Abstract Book - Northern Health

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42 Research Week Abstract Book Northern Health 2013
Health Service Evaluation ESTablishinG A MULTI-sourCE REVIEW ProCess FOR SENIOR MEDICAL STaff: THE NORTHERN HEALTH EXPerienCE. Health SERVICE EVALUAtion Corbett H, Lim WK, Pearson K. Background Appraisal formats that rely on the collection of feedback from peers, colleagues and co-workers have been reported in industry literature for over 20 years. The concept is variously known as multi-source or 360 0 feedback and has been used in areas including health care settings since the early 1990’s. Aim The aims of the initiative: improve performance support processes for senior medical staff; establish a multi-source review model that enhances the relationship between the organisation and staff; allow senior doctors to give and receive structured feedback, and gain insight into how others perceive their performance. Methodology A literature review was undertaken, leading practice was investigated and Northern Health organisational values were considered. A 21 question survey was developed that covers of three domains. The model consists of a paper-based “self assessment” plus a web-based 9 point Likert Scale survey, collecting responses from a minimum of 12 co-workers. Education sessions and supporting documentation were developed. Results Initial reservations regarding the appraisal process were overcome and the initiative was successfully implemented. Northern Health decided to commence the appraisal process with the most senior medical staff. The program has been rolled out to include senior medical staff across all areas. Barriers and enablers have been identified. Content of appraisals are confidential and will not be presented. Conclusion It is possible to introduce a 360 0 appraisal process for senior medical staff. Barriers to maintaining the program include low response rates from co-workers. 43
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Page 5 and 6: Introduction Health Literacy And Cl
Page 7 and 8: Introduction cont’d IntRODUCTION
Page 9 and 10: Event Schedule cont’d event sched
Page 11 and 12: ABSTRACTS Abstracts 9
Page 13 and 14: Aged Care Aged Care Does physiother
Page 15 and 16: Aged Care Aged Care A COMParison OF
Page 17 and 18: Aged Care Aged Care FALLS TRENDS WI
Page 19 and 20: Aged Care 17
Page 21 and 22: Chronic Disease Management A SYSTEM
Page 23 and 24: Chronic Disease Management APProPri
Page 25 and 26: Chronic Disease Management INTRODUC
Page 27 and 28: CHROnIC DISEASE Management 25
Page 29 and 30: Haematology HaematOLOGY THE IMPleme
Page 31 and 32: Haematology HaematOLOGY HIGH-DOSE M
Page 33 and 34: Haematology HaematOLOGY Intermitten
Page 35 and 36: HaematOLOGY 33
Page 37 and 38: Women’s Health and Paediatrics MU
Page 39 and 40: Women’s Health and Paediatrics TH
Page 41 and 42: Women’s Health and Paediatrics IM
Page 43: Women’s Health and Paediatrics SA
Page 47 and 48: Health Service Evaluation EValuaTIN
Page 49 and 50: Health Service Evaluation INNOVATIV
Page 51 and 52: Health Service Evaluation EMERGENCY
Page 53 and 54: Health Service Evaluation Northern
Page 55 and 56: Orthopaedics ORTHOPAEDICS DisTAL RA
Page 57 and 58: Orthopaedics ORTHOPAEDICS RETURNING
Page 59 and 60: Orthopaedics ORTHOPAEDICS THEATre S
Page 62: Broadmeadows Health Service 35 John

Research Week Abstract Book - Northern Health

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