M.Com.(ENTREPRENEURSHIP) - University of Madras
M.Com.(ENTREPRENEURSHIP) - University of Madras M.Com.(ENTREPRENEURSHIP) - University of Madras
Unit – IV Online Commerce : Interactive web pages, e-shopping, e-banking, e-agriculture, e- governance. Unit – V Read). HTML : Tags, Hyper-links, lists, framesets, tables, formats, images, forms (Post, Get, Note: The practical examination will be conducted by an internal examiner and an external examiner jointly. The theory paper (3 hours and 100 marks) will be scaled to 50 marks. The practical paper (3 hours and 100 marks) will be scaled to 50 marks. The candidate has to secure 50% in each of the practical and theory papers to secure a pass. Failure to secure the minimum either in the theory or the practical will entail the reappearance only in that paper. Twenty marks out of hundred for the practical paper is reserved for the record. References : 1. Rayport, Jeffrey F., “Introduction to E-Commerce”, McGraw-Hill Higher Education 2. Bagby, John W., “E-Commerce Law: Issues for Business”, South-Western Publishers 3. Kou, Weidong (editor); Yesha, Yelena (editor), “Electronic Commerce Technology Trends : Challenges and opportunities”, MC Press, LLC, 2000 4. Zilliox, Danielle, “The Get Started Guide to E-Commerce”. 5. .Whiteley, David, “E-Commerce: Strategy, Technologies and Applications”, McGraw-Hill Higher Education. 6. Robert Harris, “ E-Commerce”, Oscar Publications. EDP 627 TOTAL QUALITY MANAGEMENT (Credits –3) OBJECTIVE 1. Basic concepts approach and acceleration the use of TQM in business performance 2. To understand about the strategic consideration, planning, quality control and other tools and techniques 3. To understand the attitude and investment of top managers 4. To know about ISO 9000 quality management, documentation, requirement and benefits aaaa 38
Unit – I Total quality management – Introduction I definition – Basic concepts and approach – accelerating use of TQM – Quality and business performance. Information analysis – Strategic Information system and process management – Service quality Vs. Product quality. Unit – II Strategic considerations – quality centered strategic planning – Strategic planning process – Strategic quality management- Definition of quality control- statistical quality control- other tools and techniques. Unit – III Total quality oriented HRM – Training and development – Performance appraisal- Leadership for TQM – Attitude and involvement of top managenment – Quality education ion the context of corporate training programmes. Unit – IV Total quality model – improvement implementation process – Intra anf inter finctional process – managing integrated process. Costs of quality – Economics os quality in relation to total quantity: Maximise value , minimize cost. Unit – V Benchmarking – use for continuous improvement – collecting data and identifying benchmark partners – analyzing data – adapting – improving. Assissing quality – self assessment and certification – ISO 9000 quality management- Documentation , requirements benefits. References: 1. Joel E.Ross , “TQM, text, cases and readings”, St. Lucie Press, 1993 2. Tito Conti, Building total quality – Chapman and Hall,1995 3. Michael E.Joyce , Leading your business beyond TQM – Pitmann Publishing 4. R.P.Mohanty & R.R.Lakhe, TQM, - Jaico Publishers,2002 5. Dale Besterfield , TQM – Internatonal edition,2003 6. S.K.Singh, ISO 9000 & TQM, Commonwealth Publishers,1997. 7. Robert C.Camp, “ Business Process Benchmarking”, ASQC Quality Press, 1998 aaaa 39
- Page 1 and 2: Appendix - 57(R) UNIVERSITY OF MADR
- Page 3 and 4: THIRD SEMESTER S. NO. COURSE COMPON
- Page 5 and 6: * Project Internal - 50 Marks Exter
- Page 7 and 8: 11. PATTERN OF QUESTION PAPER Part
- Page 9 and 10: Appendix - 57(S) UNIVERSITY OF MADR
- Page 11 and 12: aspects - factors: ambitions, compe
- Page 13 and 14: EDP 607 FINANCING FOR SMALL BUSINES
- Page 15 and 16: SEMESTER - II EDP 602 BUSINESS REGU
- Page 17 and 18: Unit IV Leadership skills and Types
- Page 19 and 20: SEMESTER - III EDP 611 SMALL BUSINE
- Page 21 and 22: Unit - IV The innovation arena and
- Page 23 and 24: SEMESTER - IV EDP 610 RESEARCH METH
- Page 25 and 26: Unit - IV Reports - Accounting Repo
- Page 27 and 28: 3. To study about the techniques fo
- Page 29 and 30: Note: The practical examination wil
- Page 31 and 32: 4. Study the portfolio management 5
- Page 33 and 34: Unit - IV Correlation and regressio
- Page 35 and 36: 5. Minouti Kamat & R. Krishawathy,
- Page 37: References : 1. John Egan, “Relat
- Page 41 and 42: EDP 629 PROJECT APPRAISAL AND MANAG
- Page 43 and 44: Unit - V Financing exports - credit
Unit – IV<br />
Online <strong>Com</strong>merce : Interactive web pages, e-shopping, e-banking, e-agriculture, e-<br />
governance.<br />
Unit – V<br />
Read).<br />
HTML : Tags, Hyper-links, lists, framesets, tables, formats, images, forms (Post, Get,<br />
Note:<br />
The practical examination will be conducted by an internal examiner and an external<br />
examiner jointly.<br />
The theory paper (3 hours and 100 marks) will be scaled to 50 marks. The practical paper<br />
(3 hours and 100 marks) will be scaled to 50 marks. The candidate has to secure 50% in each <strong>of</strong><br />
the practical and theory papers to secure a pass.<br />
Failure to secure the minimum either in the theory or the practical will entail the<br />
reappearance only in that paper. Twenty marks out <strong>of</strong> hundred for the practical paper is reserved<br />
for the record.<br />
References :<br />
1. Rayport, Jeffrey F., “Introduction to E-<strong>Com</strong>merce”, McGraw-Hill Higher<br />
Education<br />
2. Bagby, John W., “E-<strong>Com</strong>merce Law: Issues for Business”, South-Western Publishers<br />
3. Kou, Weidong (editor); Yesha, Yelena (editor), “Electronic <strong>Com</strong>merce Technology<br />
Trends : Challenges and opportunities”, MC Press, LLC, 2000<br />
4. Zilliox, Danielle, “The Get Started Guide to E-<strong>Com</strong>merce”.<br />
5. .Whiteley, David, “E-<strong>Com</strong>merce: Strategy, Technologies and Applications”,<br />
McGraw-Hill Higher Education.<br />
6. Robert Harris, “ E-<strong>Com</strong>merce”, Oscar Publications.<br />
EDP 627 TOTAL QUALITY MANAGEMENT (Credits –3)<br />
OBJECTIVE<br />
1. Basic concepts approach and acceleration the use <strong>of</strong> TQM in business performance<br />
2. To understand about the strategic consideration, planning, quality control and other tools<br />
and techniques<br />
3. To understand the attitude and investment <strong>of</strong> top managers<br />
4. To know about ISO 9000 quality management, documentation, requirement and benefits<br />
aaaa 38
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