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PRM GUIDE ACCESSIBILITY AND ASSISTANCE TO DISABLED AND PERSONS WITH REDUCED MOBILITY 20
PRM GUIDE FOREWORD The CE regulation n 1107/2006 relative to the rights of disabled and reduced mobility persons is based on the principle that in air transport the disabled have the same rights as others : the right for freedom of movement, freedom of choice, no discrimination. In particular people with disabilities or reduced mobility due to disability, age or other factors shall travel by air at the same or similar conditions as other pass<strong>eng</strong>ers. They shall not be excluded due to their disability unless there are real safety reasons prescribed by law The regulation respects their fundamental rights and observes the principles expressed in the European Charter of Rights. The necessary assistance (without any additional cost) is available with specifically trained staff, suitable structures and facilities in the airport and on board the airplane. The airport is equipped with dedicated areas and call points to help movement and communications inside the terminal. SAT in particular has organized a complete and continuous service, using a specialised company and suitable means of transport , positioning tactile maps and disabled toilets, ramps and lifts all over the airport. SAT has followed a politically emancipated and socially correct policy in deciding not to use a “special services room” due to the natural tendency of physically or intellectually disabled people to isolate themselves and persons with special needs are invited to use the dedicated seating areas around the airport. SAT has adhered to the principle of no social exclusion and no discrimination. However there is a dedicated waiting room in the airport for pass<strong>eng</strong>ers in difficulty that need a quieter and more reserved waiting area. 21
Page 1 and 2: AEROPORTO INTERNAZIONALE DI PISA GA
Page 3 and 4: POLICY SAT’s Mission is: “To in
Page 5 and 6: HEALTH & SAFETY > Guarantee the Hea
Page 7 and 8: ENVIRONMENT SAT undertakes to: > Pr
Page 9 and 10: ABOUT SAT WHAT IS OUR “CHARTER OF
Page 11 and 12: % SATISFIED PASSENGERS SAT IN FIGUR
Page 13 and 14: SAT IN FIGURES REGULARITY OF SERVIC
Page 15 and 16: SAT IN FIGURES PUBLIC INFORMATION S
Page 17 and 18: AIRPORT 34
Page 19: INFORMATION AND USEFUL ADVICE HEREU
Page 23 and 24: Services available at the terminal
Page 25 and 26: AT THE AIRPORT TACTILE PATHWAYS AND
Page 27 and 28: Bus/Pisa-Mover Bus/Taxi/Own conveya
Page 29 and 30: SAT IN FIGURES SERVICES FOR PASSENG
Page 31 and 32: USEFUL TELEPHONE NUMBERS AIRPORT AU

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