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A simple<br />

principle<br />

Network VEKA was established in<br />

1996, back when the double glazing<br />

industry was often associated with<br />

pushy salespeople and less-thanperfect<br />

products.<br />

A number of proud, hard-working <strong>com</strong>panies, all using VEKA<br />

products, came together to form an organisation that would<br />

let them prove their <strong>com</strong>mitment to quality craftsmanship and<br />

service. Network VEKA ensures that homeowners are treated<br />

fairly by an organisation that strictly polices its members, in<br />

order to offer consistently high standards.<br />

Almost 150 member <strong>com</strong>panies across the country are proud<br />

to display the Network VEKA logo. Since 1996, members have<br />

carried out more than 230,000 installations with a <strong>com</strong>bined<br />

value of £850 million.<br />

Prospective members are rigorously vetted before being<br />

allowed to join Network VEKA, and this ensures that only the<br />

very best, most professional <strong>com</strong>panies are admitted.<br />

Membership would be meaningless if a <strong>com</strong>pany's standards<br />

were allowed to slip. Once accepted, members are continuously<br />

audited and every customer <strong>com</strong>pletes a satisfaction<br />

questionnaire, to highlight good practice and/or any problems<br />

to be addressed.<br />

Not bad for a non-profit organisation!<br />

2<br />

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