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Wear it’s at

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Hi-fi Analysis Upd<strong>at</strong>e<br />

<strong>Wear</strong> <strong>it’s</strong> <strong>at</strong><br />

Sony SmartW<strong>at</strong>ch 3<br />

With 2015 widely tipped to be the year th<strong>at</strong> wearable<br />

tech becomes mainstream, retailers should make sure<br />

they don’t miss out on a sector th<strong>at</strong> already topped £300<br />

million last year. Simon King reports<br />

MANY pundits are saying th<strong>at</strong> 2015 will be<br />

the year th<strong>at</strong> wearable tech really takes<br />

off. With the market predicted to be<br />

worth £1.7 billion and Dixons Carphone reporting<br />

a 710 per cent increase in sales for this c<strong>at</strong>egory<br />

in the past year, it is an area th<strong>at</strong> independents<br />

ignore <strong>at</strong> their peril.<br />

The wearables market could, potentially, go massmarket<br />

this month with the launch of Apple’s muchanticip<strong>at</strong>ed<br />

Apple W<strong>at</strong>ch in nine countries, although<br />

Ireland will have to wait a short while to cash in on the<br />

Apple phenomenon.<br />

Of the launch, Tim Cook, Apple’s chief executive,<br />

says: “Apple W<strong>at</strong>ch begins a new chapter in the way<br />

we rel<strong>at</strong>e to technology and we think our customers are<br />

going to love it. We can’t wait for people to start wearing<br />

Apple W<strong>at</strong>ch to easily access inform<strong>at</strong>ion th<strong>at</strong> m<strong>at</strong>ters,<br />

to interact with the world, and to live a better day by<br />

being more aware of their daily activity than ever before.”<br />

Jony Ive, Apple’s senior vice-president of design,<br />

adds th<strong>at</strong> Apple W<strong>at</strong>ch, conceived, designed and<br />

developed as a singular product, merges hardware and<br />

software “like never before”.<br />

Analysts <strong>at</strong> Gartner say th<strong>at</strong> in 2015, more than half<br />

of the people shopping for a wearable device will opt<br />

for a smartw<strong>at</strong>ch r<strong>at</strong>her than an activity tracker.<br />

Brent Blum, a manager <strong>at</strong> Accenture Technology<br />

Labs, says: “The adoption of wearable technology is<br />

increasing <strong>at</strong> five times the r<strong>at</strong>e of mobile phone take-up,<br />

according to some figures. Why are we switching from<br />

the tablet or the mobile phone to something on our<br />

body? It’s about context.”<br />

With the growth potential of this market in mind,<br />

the key for electrical retailers is to get ranging and<br />

merchandising to appeal to wh<strong>at</strong> is likely to be a wide<br />

demographic – the in-store experience will be so<br />

important.<br />

Clued-up staff th<strong>at</strong> know the products and know<br />

how to sell them will be the order of the day – electrical<br />

retailers need to back the wearables c<strong>at</strong>egory and not<br />

lose out as they did with mobile phones, MP3 players<br />

and computers.<br />

Industry analysts in the global wearable technology<br />

market are forecasting th<strong>at</strong> the Apple W<strong>at</strong>ch will be<br />

the biggest wearable technology product launch ever<br />

seen. The possibilities for products such as the Apple<br />

W<strong>at</strong>ch are endless, with users being able to oper<strong>at</strong>e<br />

computer-based systems <strong>at</strong> home while on the move<br />

or even in another country.<br />

Integr<strong>at</strong>ed<br />

Apps are going to have to become far more integr<strong>at</strong>ed<br />

with physical systems, for example, the household’s<br />

thermost<strong>at</strong> or door-locking system, if people are to use<br />

wearable technology on a gre<strong>at</strong>er scale.<br />

The fitness market has been an early adopter of<br />

wearable technology with smart wristbands th<strong>at</strong> track<br />

the user’s heart r<strong>at</strong>e, weight lost and distance walked<br />

being now widely available. Users of sports and fitness<br />

products in the global wearable technology market have<br />

come to rely on such products to provide feedback on<br />

different training sessions and also working out which<br />

was the most effective.<br />

Electrical retailers must ensure they are not left behind<br />

by this market. If the pundits are right, 2015 is the year<br />

th<strong>at</strong> wearable technology will become a mainstream<br />

product th<strong>at</strong> is used by many different demographics<br />

for varying needs.<br />

Jawbone Up Move<br />

Daniel Todaro, managing director of field marketing<br />

agency Gekko, has some advice for retailers. He<br />

advises: “Staff need not only to understand the products<br />

well enough to sell them as standalone or add-on sales,<br />

but also become advoc<strong>at</strong>es themselves.<br />

“Think about giving your staff devices to use and<br />

live with for a sustained period. This could be done in<br />

partnership with a specific market leader like Fitbit or<br />

a rel<strong>at</strong>ive newcomer like Epson Sensing to immerse<br />

them in the wearables experience and improve their<br />

sales technique – as they do when training to sell<br />

other CE products in your store. It may also make<br />

your staff healthier, happier and more productive – a<br />

win-win for all.”<br />

The UK wearables market value was predicted to<br />

have hit £313.6 million by the end of 2014 and many<br />

shoppers had wearable devices <strong>at</strong> the top of their lists<br />

for Christmas 2014.<br />

The most popular segment in the global wearable<br />

technology market is the sports and fitness sector,<br />

which totalled 13m in 2014.<br />

ERTIreland<br />

Don’t miss out on your slice of the action.<br />

8 · April 2015<br />

www.ERTIreland.ie · ERT<br />

008_Analysis_ERTIr_April15.indd 8 30/03/2015 15:05

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