A Users' Guide to Measuring Local Governance

Table 16:
Examples of scoring procedure
INDICATOR AND OBJECTIVE PERFORMANCE PARAMETERS RESULTS
SOCIAL INVESTMENT
(indicator 4 under “Finances”)
It evaluates the ratio of
municipal social investment
against total municipal
expenditures
ACCOUNTABILITY AND
RESPONSIBILITY
(indicator 4 under
“Democracy & Participation”)
It identifies the mechanisms
used by the municipality to
explain and justify its decisions,
policies and programmes
The closer the ratio is to 0, the smaller is
municipal social investment.
1 the municipality has a normative framework
for management accountability
2 at least an accountability tool for the
municipal general management has been
implemented
3 there is a mechanism for the monitoring of
public management
4 the mechanisms is publicised and easily
accessible
5 the monitoring mechanisms registers
community questions and the institutional
answers
6 there is a procedure to channelling
complaints and answers
7 documentation/reports on municipal
accountability are distributed to citizens
8 the report is comprehensible and provide
clear information
9 the report provides complementary
information to understand the results
10 citizens can access accountability
documents and get an answer to their
questions
11. there is evidence of citizen participation in
accountability procedures
12. there are other accountability mechanisms
5 points: more than 0.40
4 points: between 0.31 and 0.40
3 points: between 0.21 and 0.30
2 points: between 0.11 and 0.20
1 point: less than 0.11
5 points: more than 9 parameters applied
4 points: between 8 and 9 parameters applied
3 points: between 5 and 7 parameters applied
2 points: between 3 and 4 parameters applied
1 points: less than 3 parameters applied
• in the case where a municipality is not willing
to participate, a working group composed of
experts and “well informed persons” on the
management of the municipality
• municipal officers, representatives of civil
society organisations and citizens can be
occasionally interviewed by the Evaluation
Agency in order to complement or verify the
objective data collected for some indicators
(e.g. for indicators of “accountability and
responsibility”, indicators of “transparency
towards community”, etc.)
Results reporting format
Each municipality receives a “grade” between A
and E, as indicating in Table 17.
88 UNDP Oslo Governance Centre