Gender focus A specific attention is given <strong>to</strong> the gender aspect of social exclusion in the region due <strong>to</strong> the particularly bad conditions of women’s access <strong>to</strong> assets, poverty and political representation, <strong>to</strong>gether with higher levels of poverty and unemployment amongst women than for men. As a result, the questionnaire aims, at a minimum, <strong>to</strong> consider the situation of women in economic and political participation, and how they relate <strong>to</strong> the functions and services of the municipality. Questions have been included in the questionnaire <strong>to</strong> assess the ability of the municipal administration <strong>to</strong> implement gender-mainstreaming measures efficiently. Questions also cover specific actions, such as encouraging women <strong>to</strong> apply for vacancies, and measures <strong>to</strong> increase the number of women in public and private decision-making bodies, and the quality of their participation (e.g. “Does the municipal administration use any of the following special methods (Interviews with individuals, Specially targeted surveys, Focus group discussions, Advisory panels, Working groups or Committees, Separate public meetings) <strong>to</strong> ensure that women, minorities and typically socially excluded groups are participating effectively in public consultations regarding drinking water supply, liquid waste management, solid waste management, basic healthcare, and primary education?”, or “If there are specific guidelines / procedures covering the integration gender and human rights issues in<strong>to</strong> policies, strategies, and services, <strong>to</strong> what extent are they actually implemented with respect <strong>to</strong> drinking water supply, liquid waste management, solid waste management, basic healthcare, and primary education?”). Poverty focus The <strong>to</strong>ol explicitly focuses on the capacity of municipal administrations <strong>to</strong> deliver services <strong>to</strong> all sec<strong>to</strong>rs of the community, in particular those members of the community facing increased risk of poverty and social exclusion. The questionnaire therefore includes questions that directly address the accessibility of public services <strong>to</strong> these groups (women, ethnic and religious minorities, old people, people with disabilities, migrants, etc.) with respect <strong>to</strong> their needs, their participation in defining these services, and their participation in service delivery (e.g.“Which of the following issues are important when selecting service delivery partners: Partner’s services meet pro-poor requirements (affordability), regarding setting of tariffs, users fees, payment methods etc.”). Strengths • The capacity assessment exercise is not conceived <strong>to</strong> be a measurement <strong>to</strong>ol per se, but <strong>to</strong> be followed by the implementation of capacity response strategies on the ground. • The questionnaire is intended <strong>to</strong> be used as it stands. Thus there should be no need for significant modification. Nevertheless, if it is considered desirable and feasible, some supplementary questions formulated by the assessment team may be added or may be taken directly from the list of supplementary questions annexed <strong>to</strong> this user guide. Weaknesses • The methodology is limited <strong>to</strong> services that are delivered exclusively by municipalities, and <strong>to</strong> a lesser extent, services that are delivered with the involvement of other service delivery organisations. It does not cover services for which municipalities have no responsibility, or for which they have minimal responsibility. Thus, in some countries, the methodology may not cover all five of the above services, where municipalities have little or no involvement the delivery of one or other of these services. • A wide range of human and institutional resources are required <strong>to</strong> manage, implement and follow-up the capacity assessment exercise: UNDP country offices, national central, regional, and local administrations, associations of municipalities, national, regional, and local NGO, citizen representatives, national public administration academies, EC Delegations, independent experts, etc. Coverage It is envisaged that all the municipalities of Turkey and the Western Balkans will be covered by the survey. Timeline 2008. On-going. 148 UNDP Oslo <strong>Governance</strong> Centre
Where <strong>to</strong> find it Users’ <strong>Guide</strong> & supplementary questions: http://europeandcis.undp.org/cd/show/68567553-F203-1EE9- B0F61CC5775E3F9E Capacity assessment questions: http://europeandcis.undp.org/cd/show/B1FC1F8E-F203-1EE9-B06F342DB5E4E9C9 Contact details UNDP RBEC Bratislava Regional Centre Mailing address Grosslingova 35 811 09 Bratislava Slovak Republic Telephone: +421 (2) 59337 111 Fax: +421 (2) 59337 450 E-mail: webedi<strong>to</strong>r.rbec@undp.org A Users’ <strong>Guide</strong> <strong>to</strong> <strong>Measuring</strong> <strong>Local</strong> <strong>Governance</strong> 149