A Users' Guide to Measuring Local Governance
A Users' Guide to Measuring Local Governance
A Users' Guide to Measuring Local Governance
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Table 43: Two examples of questions belonging <strong>to</strong> the Part 2<br />
Question 26: To what extent are specialist gender and human rights staff, departments, and other bodies (e.g. councils and committees) involved<br />
in policy, strategy, and service development activities for the five services?<br />
Frequently Sometimes Rarely Never Not sure<br />
Drinking water<br />
Liquid waste management<br />
Solid waste management<br />
Basic healthcare<br />
Primary education<br />
Example 2: Overall, how do you rate the capacity of the municipal administration <strong>to</strong> translate the findings of moni<strong>to</strong>ring and evaluation in<strong>to</strong> service<br />
improvements for the following groups?<br />
Strong Moderate Weak No capacity Not sure<br />
The general public<br />
Women<br />
Minorities<br />
People with disabilities<br />
People with low income<br />
Other typically socially excluded groups<br />
17 additional and optional questions can be added in<br />
Part 3 and 125 in part 2, organised in<strong>to</strong> 5 categories:<br />
Mobilizing, informing, and involving stakeholders in service<br />
delivery; Analysing statistics and issues affecting service<br />
delivery; Policy and strategy formulation for effective service<br />
delivery; Financial resources, budgeting, and managing<br />
implementation of service delivery; Moni<strong>to</strong>ring and<br />
evaluation of service delivery.<br />
Questionnaires should be circulated <strong>to</strong> municipalities<br />
through a national body, such as an association of<br />
municipalities, or relevant government ministry. The<br />
questionnaires should be completed by mayors and/or their<br />
municipal administrations, and signed by the mayor after<br />
her/his review of the answers <strong>to</strong> ensure the correctness of the<br />
responses.<br />
Key ac<strong>to</strong>rs/stakeholders<br />
A steering group should be established in order <strong>to</strong> provide<br />
consultative inputs, act as a channel of communication with a<br />
wider range of stakeholders and as a driving force <strong>to</strong> assure<br />
the follow-up of the assessment. It should be composed<br />
by central government ministries; regional development<br />
agencies; regional, provincial and district authorities;<br />
association of municipalities; grouping of other relevant<br />
public and private sec<strong>to</strong>r service delivery organisations; NGO<br />
sec<strong>to</strong>r (including groups representing the interest of<br />
marginalised population). These key stakeholders are<br />
supposed <strong>to</strong> be included throughout the assessment<br />
process, in order <strong>to</strong> ensure the relevance of the exercise, <strong>to</strong><br />
gain their trust, ensure their ownership and thus<br />
commitment <strong>to</strong> subsequent capacity development<br />
responses.<br />
The target audience for this user guide is primarily staff of<br />
UNDP country offices in Turkey and the Western Balkans<br />
who are currently involved, or may become involved, in the<br />
assessment of municipal capacities. The guide is also<br />
intended for other parties that have a role or interest in any<br />
assessment of municipal capacities in EU candidate and<br />
potential candidate countries, and these will include, among<br />
others: Central, regional, and provincial authorities;<br />
Associations of municipalities; Groupings of other public and<br />
private sec<strong>to</strong>r service delivery organisations; <strong>Local</strong> and<br />
national non-governmental organisations (NGO); Citizens’<br />
representatives; European Commission Delegations.<br />
Results reporting format<br />
Not yet available as the <strong>to</strong>ol is currently being piloted.<br />
A Users’ <strong>Guide</strong> <strong>to</strong> <strong>Measuring</strong> <strong>Local</strong> <strong>Governance</strong> 147