A Users' Guide to Measuring Local Governance
A Users' Guide to Measuring Local Governance
A Users' Guide to Measuring Local Governance
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Table 26:<br />
Themes and issues analysed in the social audit of governance and public service delivery<br />
LOCAL GOVERNMENT & CITIZEN PARTICIPATION<br />
PUBLIC SATISFACTION WITH BASIC SERVICES<br />
Contact with union councillors<br />
Intention <strong>to</strong> use union nazim or councillor<br />
Views about new union councils<br />
Views of elected representatives and government officials<br />
Social capital<br />
Awareness and participation in CCBs<br />
Roads<br />
Public transport<br />
Garbage disposal<br />
Sewerage services<br />
Government water supply<br />
Agriculture services<br />
Gas supply<br />
Electricity supply<br />
HEALTH<br />
Household satisfaction with government health services<br />
Use of government health services<br />
Experience of health care contacts (costs, complaints, medicines availability,<br />
satisfaction of government service users)<br />
EDUCATION<br />
Household satisfaction with public education<br />
School enrolment<br />
Satisfaction with the school<br />
POLICE AND COURTS<br />
Perception about the police<br />
Contacts with the police<br />
Perceptions about the courts<br />
Contacts with the courts<br />
Alternative mechanisms<br />
Weaknesses<br />
The cost of conducting this extensive and complex<br />
exercise is very high. It requires substantial outside<br />
technical support and the availability of either<br />
national capacities <strong>to</strong> conduct the exercise or<br />
donor funding. In Pakistan, the application of<br />
the <strong>to</strong>ol is based on donor funding through an<br />
international sub-contract with CIET International<br />
Findings are often sensitive and the regional and<br />
sub-regional variations can have strong political<br />
implications. For this reason, the sharing and<br />
dissemination of results can be delayed or<br />
withheld by the government.<br />
Where <strong>to</strong> find it<br />
http://www.ciet.org/en/documents/projects/200621012547.asp<br />
A Users’ <strong>Guide</strong> <strong>to</strong> <strong>Measuring</strong> <strong>Local</strong> <strong>Governance</strong> 115