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2 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES


Welcome to CEMEX+ME,<br />

CEMEX <strong>Philippines</strong>’<br />

After Work Magazine!<br />

Pamela Pamela T TTanjuatco<br />

T anjuatco<br />

Editor-in-Chief<br />

For the maiden issue of CEMEX+ME, CEMEX <strong>Philippines</strong>*<br />

("CEMEX") wanted to share with you nothing but New… Because<br />

what is New is always welcome—it’s a breath of fresh air, the<br />

birth of hope, the beginning of a better future. Anything New is<br />

exciting. It’s interesting. It’s cool. And this is precisely how we<br />

envision this magazine to be: fresh, exciting…Always New!<br />

Here we’ve shared with you the birth<br />

of new products: CEMEX Marine, the best<br />

cement <strong>for</strong> foundations; and the very new<br />

CEMEX Palitada King, masonry cement<br />

that will surely make your mason feel like a<br />

king! We also recently launched new processes<br />

and services: CEMEXPRESS aims to<br />

make ordering and paying more convenient<br />

<strong>for</strong> our customers through CEMEXNet (an<br />

Internet-based service), CEMEXText (which<br />

uses the ever-present mobile phone), and the<br />

CEMEX Service Center (which allows customers<br />

to order thru the telephone).<br />

And there’s more! In every issue, we’ll<br />

be featuring our partners in the industry—<br />

valued customers and suppliers who will<br />

share with us new ideas that we can all learn<br />

from. We’ll also go “trendspotting” and see<br />

what’s new and what’s hot in related industries.<br />

We’ll feature architects, interior designers,<br />

and engineers who will give us their<br />

<strong>for</strong>ecasts in design, architecture, and technology.<br />

For this issue, renowned architect and<br />

interior designer, Jonathan Matti, gave us his<br />

fearless <strong>for</strong>ecast on design trends <strong>for</strong> late<br />

2004. All this and a lot more…! All <strong>for</strong> you…<br />

CEMEX and You…You and CEMEX.<br />

We fervently hope you’d enjoy reading<br />

this as much as we did creating it!<br />

*The CEMEX <strong>Philippines</strong> Group of Companies<br />

is composed of APO Cement Corporation, Solid Cement<br />

Corporation, and other Philippine companies affiliated or<br />

associated with CEMEX S.A. de C.V., one of the three<br />

largest cement companies in the world.


4 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

CEMEX+ME<br />

PUBLISHER PAUL VICTOR AQUINO<br />

Marketing Director<br />

CEMEX <strong>Philippines</strong><br />

paulvictor.aquino@cemex.com.ph<br />

EDITOR-IN-CHIEF PAMELA TANJUATCO<br />

Channel Marketing Manager<br />

CEMEX <strong>Philippines</strong><br />

pamela.tanjuatco@cemex.com.ph<br />

ASSOCIATE EDITOR ANNA KATRINA ABAD<br />

Channel Marketing Officer<br />

CEMEX <strong>Philippines</strong><br />

annakatrina.abad@cemex.com.ph<br />

PROJECT MANAGER<br />

NINA RICA MARIE L. TEROL<br />

Managing Director<br />

Likha Communications Consulting<br />

likhacommunicationsconsulting@yahoo.com<br />

CONTRIBUTORS<br />

REMIGIO DE UNGRIA<br />

DIANA GOMEZ<br />

MAE YOUNG<br />

NINA RICA MARIE L. TEROL<br />

GAY ACE M. DOMINGO<br />

gmd012@hotmail.com<br />

DESIGNER BRIAN TENORIO<br />

www.tenorium.com<br />

PHOTO EDITOR ALFRED MENDOZA<br />

throughthelens@yahoo.com<br />

PHOTOGRAPHERS<br />

ALFRED MENDOZA<br />

HENRY POSADAS<br />

ERICK LIRIOS<br />

CEMEX <strong>Philippines</strong><br />

24/F Petron Mega Plaza<br />

Sen. Gil Puyat Avenue<br />

Makati City 1200, <strong>Philippines</strong><br />

(+63 2) 849 3600<br />

(+63 2) 849 3749<br />

pamela.tanjuatco@cemex.com.ph<br />

CEMEX + Me is circulated to customer- and<br />

supplier-partners and stakeholders of CEMEX<br />

<strong>Philippines</strong>. It is published periodically by CEMEX<br />

<strong>Philippines</strong>, located at 24/F Petron Mega Plaza, Sen.<br />

Gil Puyat Avenue, Makati City 1200, <strong>Philippines</strong>.<br />

Copyright © 2004 by CEMEX <strong>Philippines</strong>. All rights<br />

reserved. No part of this publication may be reproduced<br />

or transmitted in any <strong>for</strong>m or by any means, electronic or<br />

mechanical, including photocopy, recording, or any<br />

in<strong>for</strong>mation storage or retrieval system, without<br />

permission in writing from the publisher.<br />

CEMEX <strong>Philippines</strong> produces limited copies of<br />

CEMEX + ME. To order additional copies, please<br />

call Inna Abad at (02) 849-3748. Reprints cost<br />

Php90 each.<br />

18<br />

18<br />

Man Man of of the the House House<br />

House<br />

It’s easy to take<br />

our homes—and<br />

the hands that<br />

have built them—<br />

<strong>for</strong> granted. For<br />

the maiden issue<br />

of CEMEX + Me,<br />

we explored life<br />

outside the walls<br />

and zoomed in on<br />

someone who has<br />

dedicated his life<br />

to (literally)<br />

building a roof<br />

over people’s<br />

heads.<br />

Plus: Cement<br />

mixing and<br />

plastering tips<br />

from our master<br />

mason.<br />

30 30<br />

Tribal ribal art,<br />

art,<br />

cr crystals, cr ystals,<br />

chandeliers,<br />

chandeliers,<br />

and and still<br />

still<br />

prints prints as as the<br />

the<br />

new<br />

new<br />

accessories<br />

accessories<br />

<strong>for</strong> <strong>for</strong> <strong>for</strong> today’ today’s today’<br />

homes<br />

homes


10<br />

10<br />

6<br />

CEMEX<br />

shares the<br />

spotlight<br />

with three<br />

individuals<br />

who are as<br />

passionate<br />

about their<br />

work as we<br />

are about<br />

cement.<br />

REGULARS<br />

REGULARS<br />

Table of Contents (JULY 2004)<br />

10 10 10 Partners’ Partners’ Profile<br />

Profile<br />

What do a marine geologist, a negotiator, and two<br />

Catholic “brothers” have in common? They’re all<br />

CEMEX’s industry partners, and we’re happy to share<br />

the spotlight with them on our first run.<br />

30 30 Passion Passion & & Style<br />

Style<br />

What’s in and what’s out? Architect and interior designer<br />

Jonathan G. Matti gives his <strong>for</strong>ecast on what’s hot in<br />

interiors. Plus: Tips on cultivating personal style<br />

6 What’ What’s What’ s New New at at CEMEX CEMEX<br />

CEMEX<br />

You now have so many ways to get in touch with us <strong>for</strong><br />

inquiries, product orders, grievances, suggestions, and<br />

what-not! Find out how you can make the most of<br />

technology in these pages.<br />

28 28 Ask Ask Ask CEMEX CEMEX<br />

CEMEX<br />

CEMEX answers your questions about cement and how<br />

to make the most of cement products.<br />

34 34 CEMEX CEMEX CEMEX News<br />

News<br />

36 36 Inside Inside CEMEX<br />

CEMEX<br />

30<br />

30<br />

A look at the people and events that have shaped<br />

CEMEX in the first half of 2004.<br />

Having been in the design industry <strong>for</strong><br />

over a decade, Architect Jonathan G.<br />

Matti knows all about style.<br />

8<br />

Plus:<br />

Another<br />

innovation<br />

from the<br />

<strong>Philippines</strong>’<br />

cement<br />

leader.


6 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

CEMEX Service Center –<br />

At Your Service<br />

When CEMEX customers dial the<br />

number 849-3501, a cheerful<br />

voice will greet them “Thank you<br />

<strong>for</strong> calling the CEMEX Service<br />

Center, This is (the name of the<br />

person answering), How can I<br />

help you?”<br />

The voice is one of the eight<br />

CEMEX Service Agents on duty. This<br />

is the CEMEX Service Center, a new<br />

feature that is part of CEMEX’s way<br />

of giving customers the best and<br />

most efficient service.<br />

The CEMEX Service Center<br />

was launched in January 2003 to<br />

fulfill four functions – order taking,<br />

inquiries handling, complaints<br />

handling, and product technical<br />

assistance.<br />

Its strength was boosted<br />

with the launch of CEMEXtext and<br />

CEMEXnet, both of which were<br />

implemented during the second half<br />

of 2003.<br />

Now customers have three<br />

channels to reach CEMEX, further<br />

strengthening their ties with the<br />

company.<br />

“How can I help you?”<br />

“The center receives around<br />

15,000 calls a month,” reveals Mike<br />

Teotico, CEMEX Service Center<br />

Manager. “More than half (52%) of<br />

sales are done through mobile selling<br />

and over one-third (35%) of sales are<br />

coursed through the voice channel or<br />

What’s<br />

the agents,” he elaborates.<br />

The voice channel is<br />

available from 7 am to 7 pm on<br />

weekdays, from 8 am to 5 pm on<br />

Saturdays, and from 9 am to 12<br />

noon on Sundays. Says Mike, “This<br />

replaces the old process where the<br />

customer would order through the<br />

sales manager. Now the sales<br />

manager can concentrate on<br />

business development so the sales<br />

process becomes more efficient.<br />

There is more productivity <strong>for</strong> both<br />

the sales manager and the clients.”<br />

Challenges<br />

Though it has been operating<br />

<strong>for</strong> quite some time now, CEMEX<br />

Customer Relations Management<br />

Director Roland Vera Cruz admits<br />

that the center, as well as the two<br />

other channels (mobile and<br />

Ronald Vera Cruz: We manage<br />

order-taking. If we do a bad<br />

job, then we get criticized.<br />

It’s a challenge.<br />

“Now the sales<br />

manager can<br />

concentrate on<br />

business development<br />

so the sales process<br />

becomes more<br />

efficient. There is more<br />

productivity <strong>for</strong> both<br />

the sales manager and<br />

the clients.”<br />

-Mike Teotico<br />

CEMEX Service Center Manager


New at CEMEX<br />

Internet), has a lot to improve on.<br />

“There’s work to be done so we can<br />

live up to being the one-stop shop<br />

contact between the company and<br />

the clients. We have not maximized<br />

the full potential of the tools yet,”<br />

says Roland.<br />

Mike concurs, “We’re not yet<br />

in the ideal state that we want to be.”<br />

Roland and his team still<br />

welcome comments – negative and<br />

otherwise – because these will<br />

guide them. “I worry if we don’t<br />

receive complaints from the internal<br />

and external clients. If that happens,<br />

it means they don’t care anymore,”<br />

says Roland.<br />

Better service<br />

“We have some new things<br />

coming up,” Mike reveals. For<br />

instance, the CEMEX Service<br />

Center will soon have a recorder so<br />

the quality of the calls can be<br />

monitored. Roland adds that a<br />

survey will also be done soon to<br />

get feedback on the per<strong>for</strong>mance of<br />

all their channels (voice, Internet, and<br />

mobile). “We haven’t been really able<br />

to measure the impact of these tools,”<br />

says Roland.<br />

Roland and Mike assure<br />

their customers that the CEMEX<br />

Service Center is doing its best to<br />

assist them with their needs. They’re<br />

very excited about some<br />

improvements that they will<br />

implement <strong>for</strong> their clients… so watch<br />

<strong>for</strong> the new and improved CEMEX<br />

Service Center – coming soon!<br />

CEMEX Customer<br />

Service Agents: Giving you<br />

quality service<br />

Jean Reyes, 33 years old<br />

Jean reveals that she handles an<br />

average of 40 calls per day. “Most of the<br />

calls are orders, others are inquiries and<br />

follow-ups,” she reveals. Complaints? She<br />

says that she gets only very, very few. But<br />

when she does receive that kind of call,<br />

she sees handling customers’ concerns<br />

as one of the most fulfilling parts of her<br />

job. “We take note of their concerns and<br />

then we get back to the clients and give<br />

them the good news,” this mother of two<br />

declares.<br />

Terry Miravalles, 29 years old<br />

Terry was a commercial assistant<br />

<strong>for</strong> South Luzon be<strong>for</strong>e she became<br />

a service agent. In fact, some of the calls<br />

she gets are from customers whom she<br />

met while she held her previous position.<br />

She says that to be a good<br />

service center agent, one only needs the<br />

patience to listen. “Unang-unang intindihin ’yung<br />

pangangailangan ng client. Dapat mahaba ang pasensiya. Kung<br />

meron siyang reklamo, pakikinggan mo lang siya…” (You have<br />

to put the needs of the clients first. Patience is important. If<br />

the client has a complaint, just listen…) Terry believes that<br />

each day on the job at the CEMEX Service Center is definitely<br />

exciting. “Maraming challenge dito (There are plenty of<br />

challenges here),” she smiles.<br />

Photos on this page by Alfred Mendoza


8 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

CEMEX CEMEX makes makes masonr masonry masonr y easier<br />

easier<br />

and and more more efficient efficient with<br />

with<br />

CEMEX CEMEX Palitada Palitada King<br />

King<br />

Plastering can<br />

be a tedious task—<br />

one that requires a lot<br />

of patience and<br />

attention to detail.<br />

Some cement mixtures<br />

may have a weak<br />

adhesion to the wall,<br />

produce cracks, or be<br />

difficult to apply. Masons would<br />

sometimes need to spend<br />

more time applying the<br />

cement, or they may even<br />

need to redo entire portions of<br />

a wall just to make it look neat<br />

and properly finished. A lot of<br />

money and time is wasted.<br />

The main reason <strong>for</strong> this<br />

is the general practice of using<br />

Ordinary Portland Cement <strong>for</strong><br />

plastering walls. Since Portland<br />

cement is an “all-purpose”<br />

cement and is the only kind<br />

available, it’s been used <strong>for</strong><br />

everything from beams and<br />

columns, to foundations,<br />

pavements, and plastering.<br />

What many people take <strong>for</strong><br />

granted is that each of these<br />

applications has a different<br />

purpose, and there<strong>for</strong>e<br />

requires certain cement<br />

properties that may not be<br />

needed in other applications.<br />

To offer the market<br />

better and more appropriate<br />

cement choices <strong>for</strong> their<br />

construction needs, CEMEX<br />

has<br />

developed two<br />

specialized<br />

cement products:<br />

CEMEX Marine,<br />

<strong>for</strong> foundations and<br />

marine applications,<br />

and its newest<br />

brand, CEMEX<br />

Palitada King,<br />

masonry cement<br />

<strong>for</strong> plastering,<br />

hollow block filling,<br />

and brick layering.<br />

Made specifically <strong>for</strong> masonry<br />

CEMEX Palitada King<br />

is masonry cement. It has four<br />

qualities that make it the top<br />

preference, the KING <strong>for</strong><br />

plastering: It bonds faster and<br />

stronger to walls than Ordinary<br />

Portland Cement. It<br />

does not crack easily, and is<br />

easy to apply because it has<br />

special ingredients that make<br />

it more workable and waterretentive,<br />

helping masons in<br />

the shaping and finishing<br />

process. Moreover, CEMEX<br />

Palitada King is priced<br />

better than Ordinary Portland<br />

Cement, allowing builders to<br />

save as much as 20 percent<br />

on labor and materials costs.<br />

Now, you have a choice<br />

Now that you are no<br />

longer bound to all-purpose<br />

Portland cement, use the<br />

right CEMEX products <strong>for</strong><br />

your construction needs. For<br />

more in<strong>for</strong>mation on CEMEX<br />

Marine, CEMEX Palitada<br />

King, and other CEMEX<br />

brands, call the CEMEX<br />

Service Center at 849-3501.


Customers now have more ways to connect to<br />

CEMEX through CEMEXnet and CEMEXtext<br />

Realizing that its customers<br />

are a mobile lot who need<br />

access to sales support and<br />

customer care services<br />

wherever they are, CEMEX<br />

<strong>Philippines</strong> recently introduced<br />

two more service<br />

channels <strong>for</strong> the tech-savvy<br />

Filipino: CEMEXtext CEMEXtext and<br />

CEMEXnet CEMEXnet. CEMEXnet<br />

Through CEMEXtext<br />

and CEMEXnet, CEMEX<br />

customers can now order and<br />

inquire about their accounts<br />

through their mobile phones or<br />

the World Wide Web. All they’ll<br />

have to do is send an order<br />

message to 0917-83CEMEX<br />

(0917-8323639) or log on to<br />

www.cemexphilippines.com.<br />

With this service, customers<br />

don’t need to wait until they can<br />

call the CEMEX Service Center<br />

through a landline, or see their<br />

ASMs, be<strong>for</strong>e making an order.<br />

They can per<strong>for</strong>m transactions<br />

even on the go.<br />

Aside from ordering,<br />

customers can also do the<br />

following through CEMEXnet:<br />

• Review their account<br />

balances<br />

• View and print open<br />

transactions that they<br />

have made within 90 days<br />

• View sales orders that<br />

they have submitted or<br />

posted via CEMEXnet<br />

• View pending orders<br />

• View orders that have<br />

already been dispatched<br />

• View dispatched orders<br />

that are already loadconfirmed<br />

• View orders that are<br />

already in transit<br />

• View cancelled orders<br />

• Inquire about branch<br />

levels and sites (points of<br />

delivery)—in<strong>for</strong>mation<br />

which customers will<br />

need when making an<br />

online order<br />

• Log in complaints and<br />

requests <strong>for</strong> technical<br />

assistance<br />

Most of these transactions<br />

are also enabled <strong>for</strong><br />

CEMEXtext. For details about<br />

these new support services,<br />

contact your ASM today or call<br />

the CEMEX Service Center at<br />

849-3501.


10 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

Partner’s Profiles<br />

Eduardo Nuevo<br />

Tensile Builders<br />

Isidro Consunji<br />

DM Consunji Inc.


Text by Niña Terol and Gay Domingo<br />

Photos by Alfred Mendoza, Erick Lirios, Henry Posadas<br />

CEMEX<br />

shares the<br />

spotlight with<br />

three<br />

individuals<br />

who are as<br />

passionate<br />

about their<br />

work as we<br />

are about<br />

cement. Ruben dela Cruz<br />

Smarcht


12 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

Out of the High Seas:<br />

Eduardo Nuevo of Tensile Builders<br />

It was love that brought Eduardo Nuevo out of<br />

the high seas and closer to the ground.<br />

He was a Geology graduate of the<br />

University of the <strong>Philippines</strong> in<br />

Diliman, when he received a scholarship<br />

<strong>for</strong> graduate studies in Marine<br />

Geology at the University of Cali<strong>for</strong>nia<br />

in San Diego. Passionate about his<br />

field, Eduardo packed his bags and<br />

headed to Cali<strong>for</strong>nia—after all, it<br />

wasn’t everyday that one got a scholarship<br />

from the United Nations Development<br />

Programme (UNDP)!<br />

Excited about his studies, which<br />

Eduardo said wasn’t really that difficult<br />

“if you’re really interested in the field”,<br />

the young Nuevo obtained his Master<br />

of Science faster than his classmates.<br />

His daily routine, he said, consisted of<br />

eating breakfast “patago” (discreetly) in<br />

the bus on the way to school, attending<br />

his classes, going home to study, and<br />

then doing his chores in between all<br />

the schoolwork. It was a lonely life <strong>for</strong><br />

the young student, which was why he<br />

frequently thought about going back<br />

home. “Nalungkot ako `don (I felt<br />

homesick there),” he recalls now.<br />

He could have pursued a doctorate<br />

degree after completing his masters,<br />

but Eduardo wanted to go home and<br />

marry his sweetheart. Upon his return<br />

home, however, Eduardo realized that<br />

there wasn’t any space in the <strong>Philippines</strong><br />

<strong>for</strong> a marine geologist of his<br />

caliber and background. “Kitang-kita na<br />

hindi prepared dito para gamitin ang mga<br />

taong katulad ko (It was very evident<br />

that the <strong>Philippines</strong> isn’t ready to take<br />

advantage of the expertise of people<br />

like myself),” he laments. “I felt the<br />

lack of equipment… There were<br />

management directives and decisions<br />

that were contrary to what I had<br />

learned…You (were) always defending,<br />

always justifying, the expenses… and<br />

the equipment in the States is so<br />

different from the equipment here.”<br />

Sailing <strong>for</strong> new shores<br />

The frustrated young man was<br />

lucky that his wife came from an<br />

entrepreneurial Chinese family who<br />

taught him the ins and outs of running<br />

a retail business. To get their feet wet<br />

in selling, the Nuevos first helped out<br />

in the family business of importing<br />

bicycles and distributing them all over<br />

the <strong>Philippines</strong>. “At first, it was<br />

simple… You bought… You sold…<br />

There wasn’t much of a challenge,” he<br />

claimed. After that experience, he went<br />

into wholesaling and operating a talyer<br />

(car repair shop) be<strong>for</strong>e finally settling<br />

down with his present profession: selling<br />

hardware and construction supplies.<br />

The Nuevos had a small space in<br />

Bicutan, Parañaque that they were<br />

renting out to an owner of a hardware<br />

store. When the owner moved on, the<br />

couple decided to test the waters of<br />

hardware selling and continue serving<br />

the store’s customers by putting up a<br />

store in that same space. A year later,<br />

the couple realized that they could,<br />

indeed, manage hardware retail<br />

operations, and opened Tensile<br />

Builders in its present location along<br />

Doña Soledad Avenue, Better Living<br />

Subdivision, Bicutan, Parañaque.<br />

Riding the waves<br />

Running a hardware store wasn’t<br />

that difficult, but Eduardo realized<br />

that it wasn’t as easy to operate as an<br />

ordinary retail outfit. “There’s a<br />

rhythm to the business…”, he<br />

expounds. “Pero may isang segment ng<br />

customer na hindi ko na-experience sa<br />

bicycle shop (but there was a customer<br />

segment that I had not experienced<br />

in selling bicycles): `yung contractors.”<br />

Contractors, Eduardo explained,<br />

were much different from retail<br />

customers because retail customers<br />

paid in cash <strong>for</strong> what they bought—<br />

kaliwaan, as what most people would<br />

say. Because contractors are busy<br />

managing large construction projects,<br />

and often ordered supplies and<br />

construction materials be<strong>for</strong>e being<br />

paid by their clients, “hahabulin mo pa<br />

(sila)… `Pag hindi (sila) naka-collect, hindi<br />

sila magbabayad sa `yo… Minsan,<br />

nabayaran na sila, pero babayaran pa nila<br />

yung ibang utang nila (You’d have to run<br />

after them… If they aren’t able to<br />

collect from their clients, then they<br />

can’t pay you… Sometimes, even if<br />

they’ve already been paid by their<br />

clients, they still won’t pay you because<br />

they’ll pay <strong>for</strong> their other debts first).”<br />

The business environment, too, is<br />

very unsteady, he says. From 1997 to<br />

1998, when the country was in the<br />

midst of the Asian economic crisis,<br />

business was very “pale”. Prices of<br />

many basic commodities soared<br />

because of the devaluing peso, and<br />

people held on to whatever money<br />

they had. Then, in 2001, business<br />

picked up because of the local elections.<br />

“Maraming nagpapagawa kapag<br />

eleksiyon (A lot of construction<br />

happens during election season),”<br />

Eduardo says with a smile.<br />

Steering Steering Steering his his ship<br />

ship<br />

In spite of all these challenges, he<br />

enjoys his new career and steers his<br />

team through changing tides. His<br />

business philosophy is simple, he<br />

claims: know what your customers<br />

need, and always give them the best


value <strong>for</strong> their money.<br />

“When customers come here,”<br />

Eduardo begins to explain in Filipino,<br />

“they have a list of materials that they<br />

need to buy. My people are trained to<br />

look at the list and know what is being<br />

done—is the customer renovating a<br />

house? Having a new one built?<br />

Malalaman mo naman, e (You’ll know right<br />

away).” After the sales clerk identifies the<br />

purpose of the materials being bought,<br />

she probes deeper and tries to find out<br />

why exactly customers are asking <strong>for</strong><br />

particular materials or brands.<br />

“Sometimes, customers order a<br />

particular product just because it’s<br />

what the architect or engineer<br />

specified, or because it’s branded. My<br />

people are trained to recommend the<br />

right products, even if they’re not<br />

popular, and to highlight the advantages<br />

of the right products.”<br />

Winning customers’ hearts<br />

and minds<br />

“Minsan, may ibang customers diyan<br />

na matigas talaga ang ulo (Sometimes,<br />

there are customers who can be really<br />

stubborn)—they will buy something<br />

because it’s what’s on the list, regardless<br />

of the price or the benefit of<br />

another brand,” Nuevo continues. “In<br />

those cases, we will just have to be<br />

patient with them, to keep on explaining—like<br />

those promo girls you see in<br />

the supermarkets that demonstrate a<br />

product even if there’s no one in front<br />

of them... There will come a time<br />

when the customers will have no<br />

choice but to listen to you, and to<br />

accept what you are saying.”<br />

In selling CEMEX products,<br />

specifically CEMEX Marine, Eduardo<br />

says that he finds a feature that he<br />

thinks the market will appreciate and<br />

latch on to, and highlights that when<br />

talking to customers. Marine, he says, is<br />

good not only <strong>for</strong> large structures—<br />

such as piers and ports—or <strong>for</strong><br />

buildings near large bodies of water—<br />

where Marine Attack is prevalent—<br />

but even <strong>for</strong> residential structures in the<br />

city. According to this <strong>for</strong>mer scientist,<br />

Marine has features that will make it last<br />

years longer than ordinary cement.<br />

Because of his ability to see<br />

beyond product descriptions and<br />

shopping lists, Eduardo Nuevo has<br />

won over a steady base of customers<br />

who are loyal to Tensile Builders.<br />

“Marine, <strong>for</strong> example, is selling well. I have<br />

a lot of repeat sales already… among<br />

homeowners who are either building homes<br />

<strong>for</strong> the first time, or those who are<br />

renovating their houses.”<br />

“We want our customers to know<br />

that we care,” Nuevo adds<br />

empathically. “We always try to educate<br />

them to buy the right products at the<br />

proper time, and in the right quantity.<br />

So that the next time you build, or the<br />

next time your friends build, ako `yung<br />

maaalala mo (I’m the one you’ll remember).”<br />

Buying, he says, is partly a<br />

function of the emotions—customers<br />

go where they feel com<strong>for</strong>table.<br />

In summarizing his business<br />

philosophy, Eduardo concludes the<br />

interview with a knowing smile, “As<br />

long as naibibigay mo ‘yung katapat ng pera<br />

ng customer mo, sa ‘yo na ‘yung customer<br />

na ‘yon (As long as you’re able to give<br />

your customer value <strong>for</strong> his money,<br />

that customer’s already yours). For life<br />

sometimes”


14 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

Isidro “Sid” Consunji, The Negotiator<br />

The Negotiator<br />

Isidro "Sid" Consunji 55, <strong>for</strong>mer president of<br />

the Philippine Constructors Association<br />

(PCA), likes to describe his work at DM<br />

Consunji Incorporated (DMCI) as ef<strong>for</strong>ts<br />

towards strengthening the company. "I take<br />

care of the… shaping, the strategies, the<br />

alliances," he says.<br />

Work is always enjoyable <strong>for</strong><br />

the UP Civil Engineering and<br />

AIM-trained magnate. "I don't<br />

like to do things if they're not<br />

friendly and if they're not fun,"<br />

says Sid.<br />

Engineer Sid<br />

Sid is the eldest son among<br />

eight children of construction<br />

magnate DM Consunji, a civil<br />

engineer. “I am second to the<br />

eldest who is a girl. After me,<br />

there are three girls and four<br />

boys,” says Sid.<br />

As a child, he already<br />

seemed to show interest towards<br />

the construction business. “I<br />

played with dump trucks when I<br />

was a little boy,” he recalls.<br />

In high school, a<br />

guidance test taken by Sid<br />

revealed that he was more<br />

inclined towards a career in<br />

medicine, law, or engineering. Sid<br />

chose engineering. “Medicine and<br />

law, sukat na ’yon. (Medicine and<br />

law are exact disciplines.) Engineering<br />

is more creative,” explains<br />

Sid.<br />

However, <strong>for</strong> the young<br />

Sid, there was a bigger reason.<br />

“Just to prove to my Dad that I<br />

can handle engineering, I went to<br />

engineering.”<br />

He enjoyed his college<br />

studies at the University of the<br />

<strong>Philippines</strong> in Diliman. “I liked<br />

engineering,” says Sid. “Pero may<br />

point na napupuno ako. (But there<br />

came a point where I had<br />

enough.) Like, ‘I’ve learned so<br />

much about that certain beam.<br />

But who cares if I know so much<br />

about that beam?’ Walang meaning<br />

eh. (There is no meaning.).<br />

He felt a need to study<br />

further so he took his masters in<br />

business at the Asian Institute of<br />

Management (AIM). He is proud<br />

to say that he paid <strong>for</strong> his MBA<br />

on his own by working. “I didn’t<br />

want my parents to pay <strong>for</strong> my<br />

education. Minsan, nag-aabsent ako<br />

sa school because I needed to find<br />

money <strong>for</strong> my tuition. (Sometimes<br />

I would miss school because<br />

I needed to find money <strong>for</strong> my<br />

tuition.)”<br />

Motorpool Supervisor<br />

Sid started as an employee at<br />

DMCI. One of the first jobs that<br />

he held was Motorpool Supervisor.<br />

He remembers a time when<br />

he ran into problems paying the<br />

motorpool staff, and the worst<br />

that could have happened was <strong>for</strong><br />

the workers to go on a strike.<br />

What did Sid do? He “socialized”<br />

to reach an amicable solution to<br />

what could potentially be a<br />

volatile situation. Sid recalls,<br />

“Nakipag-inuman ako sa fuel<br />

manager. Sabi ko, ‘Puwede ko ba<br />

kayong bayaran ng kalahati muna?’<br />

Pumayag naman.” (I invited the<br />

fuel manager to have a drink. I<br />

asked, ‘Can I pay you and the<br />

staff in half first?’They agreed.)”<br />

It was one of Sid’s first<br />

tries at negotiation and diplomacy<br />

and it prepared him to face other<br />

tough personalities like those<br />

from the banks, the government,<br />

suppliers, etc. Through the<br />

dealings and interactions, Sid<br />

learned one thing: “Our society is<br />

a society of pakikisama (compromise/adjustment).”<br />

Good Relationship with<br />

CEMEX<br />

Sid notes that contractors<br />

have had a good relationship with<br />

CEMEX because of the<br />

company’s ef<strong>for</strong>ts to protect the<br />

interests of their customers.<br />

“There are a lot of risks in<br />

construction,” says Sid. “There<br />

are weather risks, environmental<br />

risks, political risks…We are<br />

subject to the volatility of prices.”


Sid notes that<br />

contractors<br />

have had a good<br />

relationship<br />

with CEMEX<br />

because of the<br />

company’s<br />

ef<strong>for</strong>ts to<br />

protect the<br />

interests of<br />

their<br />

customers.<br />

He goes on to say that CEMEX<br />

understands the risks that<br />

contractors take in managing<br />

projects, and thus gives them<br />

offers that respond to each<br />

contractor’s and project’s unique<br />

needs. “We (at DMCI) have a<br />

good relationship with them,<br />

business-wise and personal,” he<br />

volunteers.<br />

DMCI has investments in<br />

construction, real estate, and<br />

coal. In 1997, DMCI bought<br />

into Semirara, a coal mining<br />

company. “In construction, the<br />

business opportunities are very<br />

cyclical. We wanted to go into a<br />

business na medyo (slightly)<br />

recurring,” Sid says of DMCI’s<br />

decision to buy Semirara.<br />

Getting into the coal<br />

industry was a risky move, and it<br />

took some patience and luck to<br />

finally hit it big. Today, DMCI’s<br />

Semirara enjoys a big share in<br />

“Land is not the basis of<br />

wealth today. Wealth lies in<br />

organization and management.<br />

the local coal market. “We plan<br />

to produce 2-3 million tons of<br />

coal this year and 4 million tons<br />

of coal next year.”<br />

Life and Leisure<br />

After the wheeling and<br />

dealing that he does in the<br />

dynamic world of construction,<br />

Sid unwinds by playing golf,<br />

traveling and indulging in his<br />

interest in photography. But<br />

unlike his son Victor who is a<br />

professional photographer, Sid<br />

insists, “I am an amateur. I’ve<br />

been taking pictures since I was<br />

a teenager.”<br />

He has two daughters, a 21year<br />

old who is pursuing a<br />

Communication course in<br />

Berkeley, and another daughter<br />

who is 12 years old.<br />

When it comes to leisure<br />

and relaxation, Sid takes a very<br />

laidback attitude. He doesn’t<br />

plan his activities <strong>for</strong> the<br />

weekend. “Saturday, Sunday,<br />

bahala na (whatever comes)…”<br />

Hunting and Agriculture<br />

Sid reveals that DMCI’s<br />

direction these days is to initiate<br />

their own projects instead of<br />

relying on contracts. For<br />

instance, they’re focusing their<br />

ef<strong>for</strong>ts in building more homes<br />

<strong>for</strong> Filipinos. “We’re a real estate<br />

developer instead of a general<br />

contractor. We concentrate<br />

outside Metro Manila. We cater<br />

to the middle market. The prices<br />

of our homes are from P`1-3<br />

million.”<br />

He believes that with the<br />

current economic challenges in<br />

the country, a businessperson<br />

cannot af<strong>for</strong>d to simply wait <strong>for</strong><br />

things to happen. Sid says that<br />

today’s businessman should be<br />

more of a farmer rather than a<br />

hunter. “It’s the difference<br />

between hunting and agriculture,”<br />

says Sid. “Hunting is<br />

seasonal while in agriculture, you<br />

plan your growth. It’s essentially<br />

that. If you are the project<br />

proponent, you are in control<br />

of your financial destiny.”<br />

Sid also strongly believes<br />

that businesspersons, and<br />

everybody <strong>for</strong> that matter,<br />

should realize that the factors to<br />

success no longer depend on<br />

tangible things like land, <strong>for</strong><br />

instance. “Land is not the basis<br />

of wealth today. Wealth lies in<br />

organization and management.<br />

Wealth is the product of the<br />

mind, the product of the<br />

competencies that you can put<br />

together. You have to understand<br />

that the customer is king.”<br />

Sid, the civil engineer, now<br />

sees himself more as a social<br />

engineer who is building roads<br />

and bridges towards economic<br />

growth. Sid Consunji declares,<br />

“We need to ask ourselves,<br />

‘What can I add to society that’s<br />

not yet there?’ In the <strong>Philippines</strong>,<br />

we are creating systems.”


16 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

Like buildings and large structures, a<br />

good business requires a solid foundation<br />

to per<strong>for</strong>m well and meet the<br />

expectations of its clients and<br />

partners. For Ruben (Beng) dela Cruz<br />

and Nelson Carandang of St. Michael<br />

Archangel Trucking and Trading<br />

(Smarcht), their mutual fear of God<br />

and love <strong>for</strong> man laid the foundation<br />

<strong>for</strong> a partnership that will surely pass<br />

the test of time.<br />

Laying Laying the the Foundation<br />

Foundation<br />

Beng and Nelson met almost 10<br />

years ago, through a Catholic community<br />

called Familia. At that time, Beng<br />

was a sales executive in a large multinational<br />

firm and Nelson, already into<br />

some family enterprises. When Beng<br />

retired from the multinational firm, he<br />

hatched the idea <strong>for</strong> Smarcht, which he<br />

then discussed with Nelson, his friend<br />

and “brother”.<br />

Smarcht started operations in 2001<br />

with three 10-wheeler trucks and two<br />

<strong>for</strong>wards (six-wheeler trucks). It was<br />

already handling trucking operations <strong>for</strong><br />

several companies when they got their<br />

A Partnership as Solid as Cement:<br />

Ruben dela Cruz<br />

and Nelson Carandang<br />

of St. Michael Archangel Trucking & Trading<br />

first big break from CEMEX in August<br />

last year. According to Nelson, the<br />

negotiation process began in January<br />

and took all of eight months.<br />

According to Nelson, CEMEX had<br />

high standards and requirements <strong>for</strong><br />

their time-chartered trucking partners—<br />

just as in the other areas of the company’s<br />

operations. It had 24-hour operations, to<br />

anywhere in the country, so it required<br />

Smarcht to deploy 10 dedicated trucks,<br />

three reliever trucks, and 62 personnel just<br />

<strong>for</strong> the company. Smarcht also had to<br />

make sure that the trucks they used <strong>for</strong><br />

CEMEX were painted white and in<br />

excellent running condition, and that<br />

drivers and helpers were always physically<br />

fit and wearing their uni<strong>for</strong>ms.<br />

Adhering to these standards and<br />

requirements was not just a matter of<br />

compliance <strong>for</strong> Nelson and Beng. It<br />

was, to them, also a way to demonstrate<br />

their professionalism in their business,<br />

to properly care <strong>for</strong> their employees,<br />

and to properly promote CEMEX’s<br />

image as their partner in the industry.<br />

“Because we are time-chartered<br />

trucks, our units are really the first line<br />

of marketing of the company<br />

(CEMEX),” Nelson shares in Filipino.<br />

“So, we said that, whenever we deploy a<br />

unit, we carry with us the image of<br />

CEMEX… We shouldn’t drag their<br />

image down.” Beng, who’s in charge of<br />

Smarcht’s operations and visits the<br />

CEMEX plant in Antipolo twice a<br />

week, pipes in: “The trucks that we<br />

deploy… have to look first-class …<br />

CEMEX shouldn’t be ashamed to tell<br />

people that those are their trucks.”<br />

Their drivers, helpers, and office<br />

staff have also been acculturated to the<br />

CEMEX style of doing business—that<br />

is, being professional in their work, and<br />

seeing to the details that make their<br />

work stand out from the rest.<br />

“The eight months of preparation<br />

<strong>for</strong> compliance with CEMEX’s requirement<br />

really gave us the proper time to<br />

sit down with our people and discuss<br />

the culture that CEMEX wants us to<br />

imbibe,” Nelson, who handles Smarcht’s<br />

administration in Sto. Tomas, Batangas,<br />

explains. “We had to acculturate them to<br />

a certain level of work attitude… For<br />

us, the bottomline was to give the driver<br />

and helper a sense of dignity… We<br />

made it a point that they were properly<br />

compensated so that they were properly<br />

taken care of and won’t be tempted to<br />

engage in kalokohan (foolishness).”<br />

To stress his point, he adds: “If<br />

ganito `yung standard mo, pero (wala namang<br />

laman) ang sikmura ng tao mo, paano mo<br />

mapapasunod `yan? Kung hindi motivated<br />

ang tao mo, paano mo mai-insist `yung gusto<br />

mo? (If you have set a particular<br />

standard, but your people have empty<br />

stomachs, how do you expect them to<br />

comply with what you want? If your<br />

people aren’t motivated, then how can<br />

you insist on what you want?)”<br />

Uplifting Workers’ Lives<br />

Nelson and Beng spent a large part<br />

of the interview talking about their<br />

people, and about how they were using<br />

their business to uplift the lives of<br />

Smarcht’s employees and their families.<br />

They also compared themselves to “traditional”<br />

truckers who only saw the profit side<br />

of their business, but who neglected the<br />

needs of the men who spent long, hot days<br />

in the trucks and on the road.<br />

For Nelson and Beng, serving<br />

CEMEX and their other customers well<br />

meant taking good care of their people<br />

first. Aside from providing them with<br />

above-par compensation, health and<br />

medical benefits, and decent uni<strong>for</strong>ms,<br />

the “brothers” have also put up a small


arracks <strong>for</strong> their men near the CEMEX<br />

plant in Antipolo, where their trucking<br />

operations are currently concentrated.<br />

They were particularly proud of this, as<br />

they have provided their men with a<br />

com<strong>for</strong>table resting place that also keeps<br />

them safe—and that was equipped with a<br />

TV and DVD player, no less!<br />

Nelson added that Smarcht was the<br />

first trucker whom CEMEX has dealt<br />

with to deploy all air-conditioned trucks.<br />

When asked why they decided to use<br />

such in spite of the additional equipment<br />

and fuel cost, he explains in Filipino:<br />

“When you load cement from the plant,<br />

the surroundings are warm and dusty.<br />

CEMEX requires us to have 24-hour<br />

operations, so our people must also be in<br />

top <strong>for</strong>m. They have to be physically fit.<br />

So we sacrifice fuel just so our people<br />

would be com<strong>for</strong>table… How can you<br />

rest when it’s hot outside?”<br />

Their personnel management style<br />

also calls <strong>for</strong> involving their employees’<br />

families in decision- and policy-making<br />

because, as both Nelson and Beng say,<br />

they have “a moral obligation” towards<br />

employees and their kin.<br />

“What’s the use of earning if your<br />

family will disintegrate because of what<br />

you’re earning from my business?” Nelson<br />

explains. “What we ask our employees to do<br />

is simple: do not steal, do not womanize, do<br />

not drink on the job, do not gamble. Even if<br />

you had a chance to earn well, but your<br />

family is breaking up… that’s not okay with<br />

us. Your work becomes a means <strong>for</strong> you to<br />

engage in vices.”<br />

Standing tall<br />

It is clear to both men that their<br />

involvement in their work extends beyond<br />

office hours. In fact, Nelson stresses that<br />

Smarcht is more than a business to him—it<br />

is a calling, something that he enjoys doing<br />

and is there<strong>for</strong>e already a part of his lifestyle.<br />

“It’s not just trucking per se that has become<br />

our calling… we want to build a community<br />

even among employees… We get to know<br />

our drivers, our loaders, their families… It’s a<br />

must <strong>for</strong> us.” Beng adds: “It’s a source of<br />

moral upliftment <strong>for</strong> our employees.”<br />

When asked what has contributed<br />

to this business philosophy and management<br />

ethic, Beng and Nelson agree that<br />

it is their fear of God that grounds all<br />

their decisions and actions. It is with<br />

this, and because of their mutual respect<br />

<strong>for</strong> and understanding of each other,<br />

that they have overcome the traditional<br />

obstacles and conflicts that one faces in<br />

a growing business such as theirs.<br />

Smarcht still has many more years<br />

ahead of itself, but it’s clear that the<br />

company was built with a steady hand<br />

and a clear vision of the future. When<br />

asked what their plans <strong>for</strong> the next few<br />

years are, Nelson answers with a smile,<br />

“For CEMEX, as long as buhay ang planta<br />

ninyo, gusto naming mag-serbisyo (As long as<br />

your plant is running, we want to serve<br />

you).” That’s clearly a partnership as<br />

solid as cement.


18 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

MAN of<br />

It’s so easy to take the<br />

homes that we live in, or<br />

the buildings that we work<br />

in, <strong>for</strong> granted. Even in our<br />

industry, where we are<br />

surrounded by all the<br />

knowledge, skills, and expertise<br />

in building homes<br />

and large structures, it’s<br />

easy to get lost in all the<br />

jargon and <strong>for</strong>get that,<br />

more than machines, it’s<br />

human hands that work<br />

tirelessly to create our industrial<br />

masterpieces.<br />

CEMEX wanted to look<br />

beyond the hard, concrete structures<br />

that define our livelihood,<br />

and explore the people and<br />

processes that others often take<br />

<strong>for</strong> granted in construction. In<br />

this issue of CEMEX + ME,<br />

we share the spotlight with the<br />

good ol’ mason—the man whose<br />

hands shape our homes.<br />

the HOUSE<br />

Text by Niña Terol and Gay Domingo<br />

Photos by Alfred Mendoza<br />

and Henry Posadas<br />

Shot on location at<br />

Dreamland Heights<br />

San Pedro, Laguna,<br />

a Habitat <strong>for</strong> Humanity<br />

housing project


Out Out of of his his Habitat<br />

Habitat<br />

One look at Rogelio<br />

(Rolly) Boje tells you that this<br />

man has spent a lot of time<br />

under the sun. His skin is no<br />

longer bronze, but a deep<br />

chocolate brown, and his 43year-old<br />

face has been made<br />

to look more mature by the<br />

deep wrinkles that rest near<br />

his eyes and mouth. His lean<br />

frame looks like it has been<br />

hardened by heat and dust,<br />

but his eyes reveal a certain<br />

softness and wisdom.<br />

This native of General<br />

Santos (“Gen San”) City in<br />

South Cotabato, Mindanao<br />

got a lot of sun exposure as a<br />

“cowboy”—a helper in a<br />

construction site, and not a<br />

horseback rider who steers<br />

horses in a ranch. As he<br />

would later on discover, there<br />

was a rhythm to the industry<br />

and there would be weeks<br />

when projects were hard to<br />

come by. On these occasions,<br />

Mang Rolly would sell fish or<br />

balut, and his wife Vising<br />

would operate a small sarisari<br />

store near their home.<br />

April was usually the slowest<br />

month <strong>for</strong> construction in<br />

Gen San, he says, because the<br />

weather would simply be too<br />

hot <strong>for</strong> anyone to be<br />

outdoors <strong>for</strong> long periods of<br />

time.<br />

It wouldn’t be long<br />

be<strong>for</strong>e Mang Rolly got his<br />

big break. In 1989, he met a<br />

man named Bob Williams,<br />

who was an international<br />

partner of a non-profit<br />

organization called Habitat<br />

<strong>for</strong> Humanity (Habitat). As it<br />

turned out, Habitat was<br />

helping poor families get<br />

decent, af<strong>for</strong>dable homes of<br />

their own, and Bob was in<br />

the <strong>Philippines</strong> to announce<br />

the opening of Habitat<br />

project sites in the country.<br />

When Mang Rolly met Bob,<br />

the latter invited him to be<br />

part of the Habitat community<br />

by being both a<br />

homepartner and construction<br />

worker there.<br />

It wasn’t easy getting a<br />

slot to be one of Habitat <strong>for</strong><br />

Humanity’s beneficiary<br />

families, Mang Rolly shared<br />

with us. Because the<br />

organization’s mission was to<br />

provide decent housing <strong>for</strong><br />

the “lowest 30 percent of<br />

society”, each applicant had<br />

to undergo stringent credit<br />

checks be<strong>for</strong>e finally being<br />

approved. “Bago ka maging<br />

miyembro, dadaan ka muna ng<br />

A break from the hot sun. Mang Rolly strikes a<br />

pose with his wife Vising, eldest son Rodel, and<br />

daughters Rovelyn and Rowena.<br />

katakut-takot na screening…<br />

Nung nakita nila na ako’y<br />

walang-wala talaga, nakita nila<br />

na qualified ako maging Habitat<br />

homepartner. (Be<strong>for</strong>e you<br />

become a member, you will<br />

have to go through a lot of<br />

screening… When they saw<br />

that I really had nothing,<br />

then they saw that I was<br />

qualified to be a Habitat<br />

homepartner.) Mang Rolly’s<br />

unit was completed in<br />

September of that same year,<br />

and he has since joined<br />

Habitat’s team of home<br />

builders.<br />

Master Master Mason<br />

Mason<br />

Masonry isn’t an easy<br />

field to practice, as we soon<br />

discovered, but it took Mang<br />

Rolly just a few months to<br />

“graduate” from being<br />

“cowboy” to mason to<br />

<strong>for</strong>eman—his current<br />

position in Habitat’s construction<br />

projects. “Mahirap<br />

maging isang mason,” he shares.<br />

“Lahat ng trabaho na makikita<br />

niyo dito sa isang bahay… `yung<br />

pag-asintado ng hollow<br />

blocks… plastering…<br />

concrete pouring… mason<br />

lahat ang gumagawa niyan (It’s<br />

hard to be a mason… All the<br />

work that goes into building<br />

a house… from filling hollow<br />

blocks… plastering…<br />

concrete pouring… it’s the<br />

mason who does all that).”<br />

Each house—particularly<br />

in Habitat project<br />

sites—Mang Rolly explains,<br />

requires four masons and<br />

one helper. Masons do<br />

everything from concrete<br />

pouring to plastering, and<br />

sometimes even carpentry<br />

and welding; while helpers<br />

assist in mixing cement,<br />

transporting supplies and<br />

construction materials, and<br />

per<strong>for</strong>ming other simple<br />

tasks. Everyone involved in<br />

Habitat projects, Mang Rolly<br />

says, should be a multi-tasker.<br />

“Walang pinipiling trabaho<br />

dito… all-around ang ginagawa<br />

namin dito sa Habitat (We do<br />

everything here… everyone<br />

works all-around here at<br />

Habitat),” he explains.<br />

So what exactly does it<br />

take to be a good mason? We<br />

expected a long answer that<br />

described all the skills and<br />

qualities that were required<br />

of masons, but Mang Rolly<br />

gave us a surprisingly simple<br />

answer: “Mabait… at saka<br />

mapagkakatiwalaan (Kind…<br />

and trustworthy).”<br />

According to him, it is<br />

relatively easy to train<br />

someone in masonry, as long<br />

as he is a team player and<br />

willing to learn. But he also<br />

has to be trustworthy<br />

because the <strong>for</strong>eman can’t<br />

always be around to supervise<br />

each mason’s work and<br />

to check how masons handle<br />

the materials that are being<br />

assigned to them. But, of<br />

course, there are skills that<br />

masons must learn in order<br />

to be good in their craft:<br />

filling (the process of<br />

layering hollow blocks to<br />

<strong>for</strong>m a wall according to the<br />

dimensions specified in the<br />

floor plan), finishing (or<br />

plastering), and roping. The<br />

last one, Mang Rolly says, is<br />

not required of other<br />

masons in other construction<br />

sites, as it involves primarily<br />

carpentry and welding; but in<br />

Habitat, where anything goes,<br />

masons do roping as well.<br />

It takes roughly two<br />

months <strong>for</strong> a helper to be<br />

trained in masonry work, and<br />

Mang Rolly uses a hands-on<br />

approach in training his men.<br />

“Dumaan… ako diyan,” he<br />

recounts. “Mula sa (pagiging<br />

helper), na-train ako na maging<br />

isang mason… hanggang (naging)<br />

<strong>for</strong>eman na ngayon… Kung ano<br />

‘yung nadaanan ko (bilang isang<br />

mason), ‘yon din ang tinuturo ko<br />

sa mga tao ngayon (I went<br />

through everything in<br />

masonry… From being a<br />

helper, I was trained to be a<br />

mason… and now I’m a<br />

<strong>for</strong>eman… So whatever I’ve<br />

gone through as a mason, I<br />

pass on to the people now.).”<br />

His current method is to<br />

assign each helper in the<br />

Habitat unit to one mason.


20 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

He then asks the helpers to<br />

mix the cement such that it<br />

will dry easily if not plastered<br />

quickly enough. But,<br />

since there would be too<br />

much cement to use up and<br />

too much wall space <strong>for</strong> just<br />

one mason to plaster,<br />

helpers are required to<br />

follow the mason’s example<br />

and plaster another portion<br />

of the wall, with the<br />

<strong>for</strong>eman (Mang Rolly<br />

“Lahat ng trabaho [sa site] ay nakasalalay sa<br />

balikat ng isang <strong>for</strong>eman… Kung ano man<br />

ang mangyari sa trabaho, ang <strong>for</strong>eman ang<br />

lalapitan ng project engineer, `yan ang<br />

sisisihin.<br />

himself) standing watch to<br />

supervise and correct what<br />

is being done.<br />

After watching Mang<br />

Rolly at work with his men, it<br />

became easy to see how he<br />

quickly climbed the construction<br />

ladder. Instead of<br />

being an imposing figure on<br />

the site, like a general who<br />

would metaphorically whip<br />

his men into shape, Mang<br />

Rolly was a patient teacher<br />

and guide, someone who<br />

understood his men’s<br />

concerns and adjusted to<br />

their learning pace.<br />

“Madali raw akong magdala<br />

ng tao kaysa ibang <strong>for</strong>eman,”<br />

Mang Rolly shares the opinion<br />

that others have ex<strong>press</strong>ed of<br />

him. “Hindi ako masyadong strict<br />

(at) magaling akong magturo ng<br />

tao… Hindi ko kasi sinisigawsigawan<br />

ang tao ‘pag hindi<br />

marunong (People say that I lead<br />

Building Building homes homes <strong>for</strong><br />

<strong>for</strong><br />

Mang Rolly’s job isn’t just<br />

about building homes to<br />

earn a decent income and<br />

feed his family of eight—<br />

he also does it to help<br />

others like himself restore<br />

their dignity by getting<br />

decent, af<strong>for</strong>dable homes<br />

of their own.<br />

Like Mang Rolly, Glenda<br />

Velez and Abner Galora were<br />

practically homeless—they had<br />

built makeshift homes near the<br />

train tracks in Cupang and Tramo,<br />

but a series of fires in 1997 and<br />

1998 razed their “houses” to the<br />

ground. They were literally living<br />

on the edge—being “along da<br />

people better than other<br />

<strong>for</strong>emen… I’m not too strict<br />

and I teach people well… I<br />

don’t shout at people when<br />

they don’t know what to do).”<br />

Other <strong>for</strong>emen, he shares, are<br />

sometimes antagonized by<br />

their men because of their work<br />

attitude and manner of relating<br />

with their people. But he believes<br />

in being patient with his workers,<br />

especially if they are going<br />

through personal problems that<br />

may affect their work behavior.<br />

He went on to explain<br />

some of his other responsibilities<br />

as a construction<br />

<strong>for</strong>eman—such as taking a<br />

regular inventory of all<br />

materials and supplies on the<br />

site, supervising the work of<br />

the construction team, and<br />

handling the workers’<br />

payroll—and we teased him<br />

about being “the boss”. The<br />

modest bisaya smiled and<br />

riles”, as a popular TV show once<br />

put it—so the Muntinlupa Development<br />

Foundation (MDF) decided<br />

that they, along with 425<br />

families who lived by the railroad,<br />

should be relocated to a safer<br />

place. They chose a site in United<br />

Bayanihan Village, in San Pedro,<br />

Laguna, as the relocation site.<br />

With funding from the<br />

Japan <strong>for</strong> Poverty Reduction<br />

Fund, and through the partnership<br />

of the Asian Development<br />

Bank (ADB), the MDF, and<br />

Habitat, construction <strong>for</strong> the 427<br />

families of the Cupang-Tramo<br />

Neighborhood Association and<br />

the Maralitang Nagkakaisa sa<br />

Tramo (MANATRA) began in<br />

December 2002.


answered: “Lahat ng trabaho<br />

(sa site) ay nakasalalay sa<br />

balikat ng isang <strong>for</strong>eman…<br />

Kung ano man ang mangyari sa<br />

trabaho, ang <strong>for</strong>eman ang<br />

lalapitan ng project engineer,<br />

`yan ang sisisihin. Ako’y nahihiya<br />

na tawaging ‘boss’, pero napipilitan<br />

akong gampanan ang trabaho ko<br />

dahil ‘yung project engineer dito<br />

(Engineer Toto Bañares)…<br />

the the poor<br />

poor<br />

As part of their agreement<br />

with Habitat, homepartners are<br />

required to deliver 400 hours of<br />

“sweat equity” (volunteer labor)<br />

<strong>for</strong> their homes. So Aling Glenda,<br />

Mang Abner, and their neighbors<br />

began the process by clearing the<br />

land that MDF had bought <strong>for</strong><br />

them. In February 2003, site<br />

development began, and<br />

Habitat’s engineers and construction<br />

team consulted with the<br />

homepartners’ association on<br />

major decisions affecting their<br />

community’s design and layout.<br />

Everyone was happy<br />

about how the community was<br />

being built, and the home-partners<br />

were eagerly giving their<br />

share of sweat equity. As Aling<br />

mabait naman sa ‘min…(Every<br />

job on the site rests on the<br />

<strong>for</strong>eman’s shoulders… If<br />

something wrong goes on, it’s<br />

the <strong>for</strong>eman who gets blamed<br />

by the project engineer. I<br />

don’t like being called ‘boss’<br />

by the people here, but I’m<br />

compelled to do my job<br />

because our project<br />

engineer’s good to us.)”<br />

Glenda put it,<br />

“Natutuwa<br />

(ang mga tao<br />

dito) kasi<br />

magiging<br />

kanila (ang<br />

mga bahay)…<br />

Pakiramdam<br />

nila na sila ang<br />

gumagawa ng<br />

bahay nila.”<br />

Mang Abner<br />

adds: “Excited (ang mga tao) na<br />

makatira nang kumportable…<br />

‘Yung hindi ka kakabahan. (The<br />

people here are glad because the<br />

houses will soon be theirs… They<br />

feel as if they were building their<br />

homes themselves… People are<br />

excited to live com<strong>for</strong>tably… For<br />

them to live without anxiety.)”<br />

According to him, the rainy<br />

season often brings flood waters<br />

of up to chest-deep, so the<br />

Habitat <strong>for</strong> Humanity International<br />

There are three things that people<br />

need to live respectably – food, clothing,<br />

and shelter.<br />

In today’s world, decent housing<br />

remains a dream among the poor. In 1976<br />

American Millard Fuller and his wife Linda<br />

set up the Habitat <strong>for</strong> Humanity<br />

International (HFHI) housing ministry to<br />

give low-income families a sturdy roof<br />

above their heads. What began with a small<br />

group of concerned individuals has now<br />

become a worldwide grass roots movement.<br />

Habitat <strong>for</strong> Humanity has 2,100 active<br />

affiliates in 92 countries, and has built more<br />

than 150,000 houses around the world,<br />

helping more than 750,000 people in more<br />

than 3,000 communities.<br />

neighborhood is particularly<br />

excited to have somewhere safe<br />

and dry to come home to when<br />

the rains hit them this year.<br />

The new community—<br />

what will be called Dreamland<br />

Heights—should be completed<br />

by June of this year. By August,<br />

all 427 families will<br />

finally move into their new<br />

homes, and build more secure<br />

lives <strong>for</strong> their families.


22 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

The master mason and his men. Mang Rolly is<br />

flanked by sons Rodel and Roberto, who are<br />

budding masons themselves, and his loyal crew of<br />

Habitat workers.


CEMEX Palitada King:<br />

A mason’s trusty aide<br />

With 15 years of experience<br />

in the construction industry, Mang<br />

Rolly sure knows all about cement.<br />

When CEMEX donated several<br />

sacks of CEMEX Palitada King to<br />

the Habitat housing project last April<br />

27, he was skeptical about how the<br />

plastered walls would turn out to be.<br />

After all, cement is cement, and<br />

there wasn’t much that other brands<br />

have offered in the past to make<br />

him think otherwise.<br />

But our master mason was<br />

pleasantly surprised when the walls<br />

of two Habitat homes were completed<br />

that afternoon. “Malaki ang<br />

diperensiya…” he notes with a<br />

smile, “Malaki talaga… Ang CEMEX<br />

Palitada King, mas madaling haluin,<br />

at saka parang magaan sa kamay<br />

ng mason… Hindi rin basta-basta<br />

nagka-crack `yung napalitada na…<br />

Malakas magdikit. Hindi natuklap!<br />

(There’s really a big difference<br />

between CEMEX Palitada King and<br />

other cement brands… CEMEX<br />

Palitada King is easier to mix, and it<br />

feels light… It also doesn’t easily<br />

crack… It bonds easily. It really<br />

doesn’t crack!)”<br />

He says that other cement<br />

brands were not as “sticky” as<br />

CEMEX Palitada King, “pagpalitada<br />

ng mason, malalaglag…<br />

Didikit, pero magbilang ka ng<br />

tatlong minuto, tutuklap na `yan.<br />

Kung wala kang tiyaga na basain<br />

ng tubig (ang dingding habang<br />

nagpapalitada), makikita mo talaga<br />

na magka-crack ‘yan… Kaya<br />

kailangan may tiyaga ka talaga<br />

kung (ibang) semento ang gamit<br />

mo, pero sa CEMEX Palitada<br />

King… pagkatapos naming<br />

ipalitada ang dingding, may<br />

parte… na smooth… kaya ngayon<br />

makikita natin na maganda tingnan<br />

(As soon as a mason has plastered<br />

the wall,<br />

you’ll see some<br />

cement droppings… The<br />

cement will stick, but give it just<br />

three minutes and you’ll see bits of<br />

it fall. If you’re not patient enough to<br />

wet the wall while you’re plastering,<br />

you’ll really see it crack… So you<br />

really have to be patient if you’re<br />

using other cement brands… but<br />

with CEMEX Palitada King… you’ll<br />

see that the wall is smooth as soon<br />

as you’ve finished plastering it…<br />

You’ll see that it really looks nice.).”<br />

CEMEX Palitada King’s<br />

consistency is also good <strong>for</strong> the<br />

project team itself because it allows<br />

them to save on time and money.<br />

Because plasters made with<br />

CEMEX Palitada King are stickier<br />

and adhere more easily, masons<br />

spend less time and energy plastering<br />

walls, translating to more<br />

efficient labor and savings on<br />

Ang CEMEX<br />

Palitada King,<br />

mas madaling<br />

haluin, at saka<br />

parang magaan<br />

sa kamay ng<br />

mason… Hindi<br />

rin basta-basta<br />

nagka-crack<br />

`yung<br />

napalitada<br />

na… Malakas<br />

magdikit. Hindi<br />

natuklap!


24 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

overtime pay. “Ang (CEMEX)<br />

Palitada King mas matipid at mas<br />

matibay…di mapapagod ang<br />

trabahente… hindi paulit-ulit ang<br />

trabaho,” Mang Rolly claims. “Kung<br />

minsan kasi, naiinis na ‘yung mason<br />

dahil, minsan … di lang limang<br />

beses matutuklap (ang semento)…<br />

‘Pag-plaster mo, ilang minuto lang,<br />

matutuklap na. Iyon ang problema…<br />

‘Yung mason, kamot na lang sa ulo<br />

dahil napipikon na. Kaya nga, sabi<br />

ko (kay Engr. Bañares), sana<br />

(CEMEX) Palitada King na ang<br />

gamitin natin (CEMEX Palitada King<br />

is stronger and more economical…<br />

the worker doesn’t get tired because<br />

work isn’t repeated… Masons get<br />

annoyed sometimes because the<br />

cement splinters more than five<br />

times… Once you’ve plastered the<br />

wall, the cement will splinter in just a<br />

few minutes. That’s the problem. The<br />

mason just scratches his head out of<br />

exasperation. That’s why I’ve asked<br />

Engr. Bañares to use CEMEX<br />

Palitada King here).”<br />

And what did the project<br />

engineer say about his request?<br />

According to Mang Rolly, “Kinausap<br />

ko na si Engineer (Bañares), sabi<br />

niya, ‘Wag kang mag-alala… ‘yan<br />

na ang gagamitin natin.’ (I spoke to<br />

Engineer Bañares, and he said,<br />

‘Don’t worry, that’s what we’ll use.’)”<br />

Clearly, CEMEX Palitada<br />

King rules over the rest.<br />

It’s not all work<br />

It’s not all work at the site<br />

<strong>for</strong> this <strong>for</strong>eman and his crew of 45.<br />

Even as they’re standing in the<br />

intense midday heat of the summer<br />

sun, surrounded by cement, sand,<br />

and dust, and fully wrapped in caps,<br />

scarves, long-sleeved shirts, and<br />

sturdy pants, the men can still<br />

exchange stories and jokes while<br />

they work. The topic of that day’s<br />

bantering: men and their wives.<br />

“Mayroon ring panahon ng<br />

kasiyahan (sa site),” Mang Rolly<br />

shares with a smile. “Dito,<br />

nagbibiruan kami, nag-uusap,<br />

nagtatawanan… Ang pagtatrabaho<br />

at pagkukuwentuhan, puwede<br />

namang ipagsabay, susundin mo<br />

lang ‘yung kausap mo… palakadlakad<br />

kayo kasi hindi kayo<br />

puwedeng tumigil sa isang lugar<br />

lang (There are also light moments<br />

here on the site… Here, we joke with<br />

each other, we laugh with each<br />

other… It’s easy to mix working and<br />

bantering, you just have to walk<br />

around with the person you’re talking<br />

to because you can’t just stand still in<br />

one place.).” When asked what they<br />

frequently talked about while working,<br />

he answered: “Problema sa<br />

asawa… pamumuhay, budgeting…<br />

pamilya… ang pulitika, madalang…<br />

(Relationship problems… life,<br />

budgeting, family, hardly anything<br />

about politics)” He said that, in spite<br />

of the <strong>for</strong>thcoming elections (the<br />

interview was conducted two weeks<br />

be<strong>for</strong>e the presidential elections),<br />

talk of politics was rare—the people<br />

were too wrapped up in their everyday<br />

concerns to bother much about<br />

politicians.<br />

“Ang karamihan (sa mga tao<br />

dito), humihingi ng payo (tungkol sa<br />

mga asawa nila)…,” he admits. “Kung<br />

minsan, nalulutas ang problema,<br />

kung minsan naman, humahantong<br />

sa di pagkakasundo.. Hindi naman<br />

maiiwasan `yan. (Most of the men<br />

here ask <strong>for</strong> advice about their<br />

wives… Sometimes, they’re able to<br />

solve their problems, other times, it<br />

ends in conflict.)”<br />

Mang Rolly, however, is<br />

more <strong>for</strong>tunate than his colleagues.<br />

His wife, Aling Vising, is clearly<br />

supportive of his work, as are his six<br />

children: Rodel, 23; Roberto, 19;<br />

Rolando, 17; Rovelyn, 15; Rowena,<br />

<strong>13</strong>; and Reginald, 11. The family was<br />

based in General Santos City, their<br />

hometown, when Mang Rolly was<br />

offered to work in Habitat <strong>for</strong><br />

Humanity’s project site in Taguig,<br />

Metro Manila, near the C-5 stretch.<br />

From there, he moved to his current<br />

location in San Pedro, Laguna,<br />

where he was joined by his entire<br />

family in April of this year. After<br />

Dreamland Heights’ completion in<br />

June, the family will once again move<br />

to another Habitat project in Fairview,<br />

Quezon City, then in Bicol, be<strong>for</strong>e<br />

settling back in their native Gen San.<br />

Do his wife and children<br />

complain about this frequent<br />

movement? No, Mang Rolly an-<br />

swers without hesitation, in his<br />

heavily accented Filipino. In fact,<br />

the children enjoy being able to go<br />

around the country with him—it’s an<br />

opportunity they would not have<br />

had elsewhere. His three elder<br />

sons, Rodel, Roberto, and Rolando,<br />

are even employed already by<br />

Habitat, with Rodel and Roberto<br />

being masons, while young<br />

Rolando is still a helper. Mang Rolly<br />

is proud that his sons enjoy masonry<br />

as much as he does, so<br />

much so that they quit school to join<br />

him at the site. “Kung ano ang<br />

puno, siya rin ang bunga,” he<br />

quotes an old Filipino ex<strong>press</strong>ion.<br />

There is clearly much<br />

more to masonry than<br />

meets the eye, and<br />

what Mang Rolly has<br />

shown us was just a<br />

slice of these lives<br />

that are often taken<br />

<strong>for</strong> granted.<br />

Masons toil under the sun<br />

and work under the harshest<br />

conditions to complete the homes<br />

and structures that stand proudly on<br />

our streets, and it is but fitting that<br />

they be treated with the same<br />

respect as other professionals.<br />

Their hands may be dirty, but their<br />

work is noble—it is their sweat that<br />

keeps us and our families secure at<br />

night.<br />

CEMEX values the work<br />

that these men do to support our<br />

partners and our industry. We hope<br />

that, as we take our work to the next<br />

level, so can we take these men to<br />

higher ground, offering them<br />

products, services, and training that<br />

can put the Filipino mason at par<br />

with their peers from around the<br />

world. Much still has to be done,<br />

but with your support, much can be<br />

achieved. What else is in store <strong>for</strong><br />

you? Keep posted <strong>for</strong> the next<br />

issue of CEMEX + ME!


Mang Rolly, however, is more <strong>for</strong>tunate than his<br />

colleagues. His wife, Aling Vising, is clearly supportive<br />

of his work, as are his six children: Rodel, 23; Roberto,<br />

19; Rolando, 17; Rovelyn, 15; Rowena, <strong>13</strong>; and<br />

Reginald, 11. The family was based in General Santos<br />

City, their hometown, when Mang Rolly was offered to<br />

work in Habitat <strong>for</strong> Humanity’s project site in Taguig.


26 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

1<br />

1<br />

3<br />

2<br />

4


Lessons on cement<br />

mixing + plastering<br />

We asked Mang Rolly to give us a few tips on the<br />

proper way of mixing cement and plastering walls,<br />

and he gamely showed us how.<br />

1 Masonry cement is different from other kinds of<br />

cement. To achieve the right consistency required in<br />

plastering cement walls, Mang Rolly recommends<br />

mixing one sack of masonry cement (he highly<br />

recommends CEMEX Palitada King <strong>for</strong> his projects)<br />

with three sacks of sand and file aggregates.<br />

2 This mixture should be properly and evenly mixed<br />

with five drums of water. The resulting cement<br />

mixture should be enough to plaster a 5-sq.m. wall.<br />

3 Because masonry cement dries easily, masons<br />

should be patient enough to frequently wet the<br />

surface being plastered. Otherwise, they’ll have a<br />

hard time plastering the wall properly.<br />

4 Masons have a particular way of flicking their wrists<br />

when plastering walls with cement. Mang Rolly<br />

advises masons to use whatever style they’re<br />

com<strong>for</strong>table with, as long as the cement sticks<br />

nicely and evenly to the wall. Some of his workers,<br />

<strong>for</strong> instance, use a trowel (kutsara in Filipino, or<br />

palita in Mang Rolly’s native Bisaya) in scooping,<br />

slapping, and flattening the cement onto the wall,<br />

but Mang Rolly uses a wooden “tray” that is commonly<br />

used <strong>for</strong> catching “cement droppings”.<br />

Mang Rolly recommends CEMEX Palitada King <strong>for</strong> plastering<br />

because of its consistency and “stickiness.” According to him,<br />

“hindi madaling matuklap ang (CEMEX) Palitada King”,<br />

unlike other cement brands. With CEMEX Palitada King, dried<br />

cement doesn’t ordinarily crack, so walls are sturdier and<br />

look much better.


28 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

CEMEX<br />

answers your<br />

questions<br />

about<br />

cement,<br />

cement<br />

products,<br />

and other<br />

related<br />

topics. In this<br />

issue of CEMEX + Me,<br />

we’ll talk about how you<br />

can make more efficient<br />

use of cement through<br />

CEMEX’s specially<br />

<strong>for</strong>mulated products.<br />

Got questions? Fill out<br />

the question question question question question coupon coupon coupon, coupon coupon<br />

the yellow strip at the<br />

right end of the next<br />

page, and: (1) hand it to<br />

your ASM (Area Sales<br />

Manager); (2) fax it to<br />

849-3502 849-3502 849-3502; 849-3502 849-3502 or call the<br />

CEMEX Service Center<br />

at 849-3501. 849-3501 849-3501 849-3501 849-3501<br />

Ask CEMEX<br />

QUESTION I recently read<br />

that structures built near<br />

the water are more<br />

exposed to sulfates<br />

which can cause the<br />

concrete to deteriorate.<br />

I’m building a high-rise<br />

project near the seafront—what<br />

should I do<br />

to protect the concrete<br />

from these sulfates?<br />

ANSWER You’re right in<br />

saying that structures built near bodies of water are more vulnerable to what<br />

we call Marine Attack. This is why CEMEX recently developed a cement<br />

product specifically <strong>for</strong> structures built in or near bodies of water: CEMEX<br />

Marine. It is a high-strength Portland cement with high sulfate resistance and<br />

lower heat of hydration that makes it less prone to cracking and more resistant to<br />

sulfates. CEMEX Marine passes both Type I and Type V characteristics, and<br />

con<strong>for</strong>ms to the specifications of ASTM C150 and PNS 07.<br />

We introduced CEMEX Marine as a response<br />

to the damages that we have observed<br />

in concrete structures here in the <strong>Philippines</strong>—<br />

a country that is frequently visited by typhoons<br />

and has a sulfate-rich environment—but it is<br />

also being used in Spain, Egypt, Venezuela,<br />

and the United States.<br />

More about Marine Attack:Marine Attack,<br />

also known by others as sulfate attack, occurs<br />

when concrete comes into contact with water<br />

and soil containing sulfates (SO 4 ). Sulfates are<br />

found in: water, sea water, soil in volcanic<br />

environments, and even in acid rain—although<br />

in varying levels. These sulfates react with<br />

hydration products of the tri-calcium aluminate<br />

(C 3 A) that is present in concrete, causing the<br />

concrete to deteriorate.<br />

Marine Attack can occur because of elements<br />

in the soil, water, and air, and its effects<br />

can’t be reversed. Once a structure has already been hit by Marine Attack, the<br />

damaged part has to be removed and replaced with concrete that can resist<br />

sulfates, such as CEMEX Marine. That’s why it’s important to build a sulfateresistant<br />

structure right from the start.<br />

QUESTION I’ve heard that your new product, CEMEX Marine, is stronger<br />

than Ordinary Portland Cement. I also heard that it can resist sulfates that<br />

are found in the environment. Does its name mean that it’s applicable only<br />

<strong>for</strong> buildings that are built near the water?


ANSWER Not necessarily. CEMEX Marine’s most important feature is its strength,<br />

making it the ideal cement brand <strong>for</strong> foundations.<br />

When you are building a home or an office building, you’d want to make sure that its<br />

structure is sturdy, safe, and can last a lifetime. The security of the people inside<br />

depends on the strength of a building, so you’d have to ensure right from the start<br />

that its foundation is strong.<br />

CEMEX developed CEMEX Marine precisely to give customers the kind of cement<br />

that they would need <strong>for</strong> building foundations. CEMEX Marine is the first and only<br />

Portland cement that was made specially <strong>for</strong> foundations, and it has a high sulfate<br />

resistant <strong>for</strong>mulation that makes it stronger than any existing cement brands in the<br />

market today.<br />

Lab tests and soil analyses have shown that harmful sulfates can be found both<br />

underground and under water. Since your foundation is the part of your structure<br />

that’s always in contact with soil, you should protect it from harmful sulfates to make<br />

sure that it will stand the test of time.<br />

QUESTION Can CEMEX Marine also be used <strong>for</strong> plastering walls?<br />

ANSWER Yes, it can, but we’ve developed a product that’s more suited to<br />

plastering and masonry than other kinds of cement: CEMEX Palitada King. It<br />

has four qualities that make it the ideal masonry cement: Kapit dikit – CEMEX<br />

Palitada King is easier to apply and bonds faster and stronger to walls than<br />

Ordinary Portland Cement; Iwas crack – it does not crack easily, so it gives walls a<br />

smoother, cleaner finish; Nakakatipid – CEMEX Palitada King is more af<strong>for</strong>dable<br />

than Ordinary Portland Cement, and allows builders to save as much as 20 percent<br />

on labor and materials costs; and Ginhawa ipahid – CEMEX Palitada King is easy<br />

to apply because it has special ingredients that make it more workable and waterretentive,<br />

helping masons in the shaping and finishing process.<br />

It took many hours of research and development <strong>for</strong><br />

CEMEX to produce just the right kind of cement <strong>for</strong><br />

plastering, hollow block filling, and brick layering, but<br />

CEMEX is satisfied that it has met the market’s needs<br />

with CEMEX Palitada King. Both masons and contractors<br />

agree that it is a breakthrough product, one that<br />

makes plastering much easier and more efficient than allpurpose<br />

Portland cement.<br />

QUESTION What is the difference between CEMEX<br />

Palitada King and all-purpose Portland cement?<br />

ANSWER CEMEX Palitada King is masonry cement, and<br />

is best used <strong>for</strong> plastering, hollow block filling, and brick<br />

layering. All-purpose Portland cement, on the other hand,<br />

is best used <strong>for</strong> general construction projects and loadbearing<br />

structures.<br />

Name Title/Company<br />

Phone number Email address<br />

Area Sales Manager (ASM)<br />

Question:<br />

Ask CEMEX!<br />

Fill out this question coupon if you<br />

have questions about CEMEX<br />

products or services, then HAND IT<br />

OVER TO YOUR ASM, or FAX IT<br />

through 849-3502. You may also<br />

call in your questions to the CEMEX<br />

Service Center, at 849-3501.


30 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

Text by Gay Domingo<br />

Photos by Alfred Mendoza<br />

Shot on location at Deco Centrum<br />

EDSA corner Annapolis Street<br />

San Juan, Metro Manila<br />

(telephones 7225592 and 722-5596)<br />

PASSION<br />

+STYLE<br />

Design by Jonathan G. Matti


JONATHAN G. MATTI, DESIGN DIRECTOR<br />

of Jonathan G. Matti Design Associates, is<br />

passionate about what he does. It shows in<br />

the excited way that he relates how the<br />

visitors in a home that he just finished were<br />

so im<strong>press</strong>ed with the finished product that<br />

they made a very tempting offer to the<br />

house’s owner. “They fell in love with the<br />

house and the price they gave was quite<br />

attractive!” Jonathan enthuses. The homeowner,<br />

who had no intention of selling his<br />

place, is still pondering the sale. Sale or no<br />

sale, Jonathan is very pleased. For him, the<br />

offer to buy was one of the best compliments<br />

that he received. “It’s heartwarming to know<br />

that we did a good job,” he says.<br />

Jonathan believes in working<br />

closely with his clients and<br />

making sure that he is aware<br />

of his clients’ needs and<br />

budget. “One should be<br />

sensitive to the expenses that<br />

the client will incur.”<br />

“Involved” describes how Jonathan does<br />

business. “I’m on top of each and every project,”<br />

he admits. Their firm only accepts a maximum of<br />

five projects at a time so that Jonathan could<br />

focus on each and every project.<br />

He’s thankful that through the years,<br />

he’s built up a steady client base, many of<br />

whom have become close friends. “I feel so<br />

blessed that clients keep coming back,” he<br />

says. “Most of them are repeat clients.”<br />

TRENDSPOTTING WITH JONATHAN<br />

Being in the design business <strong>for</strong> over a<br />

decade, Jonathan has developed an eye <strong>for</strong><br />

upcoming trends. His <strong>for</strong>ecast? “These days,<br />

there’s a backlash of the bare sphere. Today, we<br />

see more detail, a little bit of color,” says Jonathan.<br />

He cites tribal art, crystals, chandeliers,<br />

and photographs (not family pictures<br />

but dramatic images) as the new accessories<br />

<strong>for</strong> today’s homes. Tribal art, Jonathan<br />

singles out, could be easily mixed and<br />

matched with antique colonial furniture.<br />

Silver is always a staple in Jonathan Matti's<br />

designs. "Silver always gives a place a<br />

subtler shimmer," he says.<br />

Opposite page: Interior designer &<br />

architect Jonathan Matti in his office<br />

Above: Minimalist is out, elaborate<br />

fixtures like chandeliers are in.<br />

About Jonathan:<br />

Jonathan G. Matti went<br />

into design, simply because he<br />

loved it.<br />

He finished BS<br />

Architecture at the University of<br />

Santo Tomas. He wanted to live<br />

in Europe after graduation, but<br />

then his first project came<br />

along. In the beginning, he did<br />

everything himself, including<br />

drafting the plans. When more<br />

projects started pouring,<br />

Jonathan was able to hire<br />

people so that he could focus<br />

on giving the clients quality<br />

and personalized service.<br />

Their firm has done<br />

designs <strong>for</strong> residential,<br />

commercial, and retail<br />

establishments. Jonathan<br />

reveals that most of their<br />

projects are still homes.<br />

"Homes are the lifeline of our<br />

company and I just get<br />

immersed in each and every<br />

one of them," says Jonathan.<br />

He is an avid collector<br />

of arts and antiques,<br />

particularly paintings and<br />

colonial Filipino furniture. One<br />

of the projects that he’s<br />

involved in right now is his own<br />

home, which is taking <strong>for</strong>ever,<br />

as he is his hardest client.


32 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

"It's a matter<br />

of style, needs<br />

and tastes.<br />

Know what you<br />

are inclined at<br />

and then<br />

things will fall<br />

into place."<br />

Jonathan Matti


You can spot the signature red crystal even from a distance.<br />

Colors have a<br />

bold streak mixed with<br />

neutrals like browns and<br />

beiges. “It’s like that in<br />

fashion where we see a<br />

lot of neutrals with<br />

splashes of color. The<br />

monochromatic earth tone<br />

color is slowly fading.<br />

Fashion and interiors are<br />

intertwined,” says<br />

Jonathan.<br />

“The trend now<br />

is going back to what<br />

looks natural, like<br />

beautiful wood, natural<br />

stone, rich silk, and<br />

light velvets with a<br />

sheer feel," he says.<br />

Candles, a<br />

common fixture in many<br />

homes <strong>for</strong> many, many<br />

years now, will always<br />

be there according to<br />

Jonathan. He says<br />

“Every home should<br />

always have them and<br />

use them on a regular<br />

basis. I personally like<br />

tapered and tea<br />

candles <strong>for</strong> my candelabras<br />

at home."<br />

YOUR STYLE, YOUR<br />

PASSION<br />

Then again,<br />

Jonathan insists that<br />

these trends that he<br />

cites are just guides and<br />

are simply secondary to<br />

personal style or preference.<br />

Ultimately, it is the<br />

owner who will create<br />

the over-all look of his<br />

home. “It’s a matter of<br />

style, needs, and tastes,”<br />

says Jonathan. “Know<br />

what you are inclined to<br />

and then things will fall<br />

into place.”<br />

To cultivate style,<br />

Jonathan suggests being<br />

observant and being<br />

open. “Reading helps a<br />

lot to opening one’s eyes.<br />

Think out of the box.<br />

Eventually, your instinct<br />

will guide you.”<br />

When personal<br />

taste becomes the<br />

basis of what is beautiful<br />

and stylish, there will<br />

be no such thing as<br />

ugly or unattractive.<br />

“People have different<br />

tastes,” says Jonathan.<br />

“I think it’s unfair when<br />

something is labeled<br />

ugly. It would be more<br />

appropriate to say that it<br />

is not your taste. You<br />

could say that you would<br />

have done it in another<br />

way. You could still take it<br />

<strong>for</strong> its inherent style and<br />

the process that went<br />

through in putting<br />

together the whole look.”<br />

It’s all about<br />

knowing what you want.<br />

Take it from passionate<br />

design director/architect/<br />

interior designer<br />

Jonathan G. Matti. “You<br />

should follow your<br />

passion; whatever<br />

motivates you will be<br />

reflected in one's design.<br />

Silver is very chic, says<br />

trendspotter Jonathan<br />

Matti.


34 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

RIGHT<br />

CEMEX offers basic<br />

medical services to<br />

communities where they<br />

operate through a series of<br />

medical missions.<br />

FAR RIGHT<br />

Residents of far-flung<br />

communities line up <strong>for</strong><br />

basic health services that<br />

they usually don't have<br />

access to.<br />

APO and SOLID reach out to<br />

their neighbors through backto-back<br />

medical missions<br />

CEMEX <strong>Philippines</strong>’ APO and<br />

SOLID Cement Plants held back-toback<br />

medical missions within each of<br />

their communities in April 2004.<br />

These medical missions are part of<br />

the “CEMEX with a Heart Program,”<br />

that provides, among others, sustained<br />

health and education services to<br />

community residents. On April 22,<br />

APO gave approximately 400 patients<br />

free medical consultation and medicine<br />

at the APO Multi-purpose Complex.<br />

CEMEX <strong>Philippines</strong> President Jaime<br />

Ruiz de Haro and Naga City Vice Mayor<br />

Val Chiong were there to take part in<br />

the activity.<br />

This was soon followed by Operation<br />

Second Chance, where the APO<br />

Cement staff and volunteers visited a<br />

detention center <strong>for</strong> minor offenders in<br />

Cebu City. Aside from conducting a<br />

free medical mission and distributing<br />

medicines, the volunteers also distributed<br />

personal hygiene kits.<br />

Solid Cement also conducted a Free<br />

Clinic on April 24, where volunteers<br />

gave free medical attention and medicine<br />

to approximately 300 patients.<br />

CEMEX <strong>Philippines</strong> Vice President <strong>for</strong><br />

Planning Alejandro Ramirez Cantu<br />

participated in this mission.<br />

This medical mission program is a<br />

joint ef<strong>for</strong>t of the Planning and Human<br />

Resources departments, with support<br />

from the APO Ladies Club and the<br />

Solid Ladies Club.<br />

5,000 5,000 5,000 community community residents<br />

residents<br />

from from Antipolo Antipolo and and Cebu<br />

Cebu<br />

benefitbenefit from from CEMEX CEMEX PhilipPhilip-<br />

pines’ pines’ free free health health health programs<br />

programs<br />

Approximately five thousand<br />

community residents from Antipolo,<br />

Rizal and Tina-an, Naga, Cebu have<br />

benefited from free health services since<br />

the CEMEX <strong>Philippines</strong> Group of<br />

Companies began conducting medical<br />

missions and feeding programs in these<br />

areas in January 2004.<br />

The free monthly medical missions<br />

are part of “CEMEX with a Heart<br />

Program”, which was created in 2002 as<br />

a holistic approach to community<br />

relations—a way of giving back to the<br />

communities where it operates. For the<br />

first trimester of this year alone,<br />

CEMEX has already conducted 12<br />

medical missions in various barangays,<br />

benefiting approximately 5,000 community<br />

residents in San Jose, Antipolo and<br />

Naga, Cebu, where the company’s<br />

cement manufacturing plants are<br />

located.<br />

Local residents and officials alike<br />

have warmly welcomed this ef<strong>for</strong>t,<br />

especially since most of the beneficiaries<br />

of the program live in far-flung<br />

areas, and who don’t have access to<br />

basic health care services.<br />

CEMEX <strong>Philippines</strong> brings<br />

medical mission to Tabaco,<br />

Albay<br />

CEMEX <strong>Philippines</strong> crossed new<br />

territories on May 2 when it brought its<br />

medical mission to the Ziga Memorial<br />

Hospital, in Tabaco, Albay. The<br />

company provided Tabaco residents<br />

with free medical consultation and


CEMEX NEWS<br />

medicine, as well as free circumcision<br />

that was done with the help of three<br />

surgeons from the Ziga Memorial<br />

Hospital and the Regional Health Unit<br />

organized by <strong>for</strong>mer Albay representative<br />

Krisel Lagman-Luistro and her<br />

father, Congressman Edcel Lagman.<br />

Congressman Lagman was<br />

sincerely happy and thankful that his<br />

district was a recipient of CEMEX<br />

<strong>Philippines</strong>’ support and commitment<br />

to help address the basic health needs<br />

of the people.<br />

CEMEX helps young students<br />

map out their futures<br />

Aware of the difficulty that young<br />

students face today in choosing<br />

college courses—and, eventually,<br />

careers—to pursue, CEMEX <strong>Philippines</strong><br />

in March 12, 2004 organized a<br />

Career Orientation <strong>for</strong> over a thousand<br />

graduating students from Naga<br />

National High School (NNHS) in the<br />

APO Multipurpose Complex in the<br />

APO Cement Plant, Tinaan, Naga,<br />

Cebu, and Mayamot National High<br />

School (MNHS) in Antipolo City.<br />

Both are adopted schools of CEMEX<br />

<strong>Philippines</strong>.<br />

Speakers from the CEMEX<br />

Makati office, as well as from APO<br />

Cement and Solid Cement Corporations,<br />

gave the students inspiring talks<br />

to encourage them to take their career<br />

choices seriously, as these will largely<br />

determine their professional and<br />

personal success. The speakers offered<br />

different insights on the various<br />

challenges and opportunities awaiting<br />

the students in various professional<br />

fields, perhaps helping to crystallize<br />

the youngsters’ choices as early as<br />

now.<br />

APO employees and volunteers<br />

donate blood <strong>for</strong> a cause<br />

On February 17, 2004, APO plant<br />

employees, contractors, and community<br />

residents trooped to the APO<br />

Multipurpose Complex in the APO<br />

Cement Plant, in Tina-an, Naga, Cebu<br />

to support the Philippine National<br />

Red Cross’ (PNRC) blood-letting<br />

program.The activity was done<br />

through the ef<strong>for</strong>ts of APO employees<br />

and the APO Ladies Club, in<br />

coordination with the PNRC Cebu<br />

Chapter. The PNRC is the<br />

government’s auxiliary arm that<br />

provides relief, health, and welfare<br />

services to those in need, including<br />

victims of disaster and other emergencies.


36 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

CEMEX<br />

Palitada King<br />

Goes to Habitat<br />

<strong>for</strong> Humanity<br />

Masons interviewed<br />

at the site said that<br />

CEMEX Palitada King<br />

was easier to apply<br />

to the walls than<br />

ordinary cement.<br />

INSIDE CEMEX:<br />

Clean, crackfree<br />

walls –<br />

thanks to<br />

CEMEX<br />

Palitada King.<br />

Some of these<br />

homes are the<br />

temporary<br />

quarters of the<br />

homebuilders<br />

who do their<br />

share of “sweat<br />

equity.”<br />

Last April 18,<br />

CEMEX<br />

launched its<br />

newest product,<br />

CEMEX<br />

Palitada King,<br />

not with an<br />

unveiling to<br />

clients and<br />

retailers, but<br />

with a visit to<br />

the Habitat <strong>for</strong><br />

Humanity site<br />

in Laguna.<br />

CEMEX brought<br />

bags of<br />

Palitada King<br />

<strong>for</strong> the home<br />

builders to<br />

use. Their<br />

verdict?<br />

“CEMEX<br />

Palitada King<br />

is the KING <strong>for</strong><br />

plastering!”<br />

Let’s relive the highlights of past CEMEX events – with clients, the community,<br />

with colleagues and friends – in this colorful portfolio of pictures.<br />

The “magic” of<br />

CEMEX Palitada<br />

King is<br />

showcased<br />

in this<br />

product trial<br />

done during the<br />

internal launch<br />

at the Makati<br />

office.<br />

It was a full house when CEMEX<br />

Palitada King was launched last<br />

May to CEMEX's Makati employees.


Go team go! The management and staff of<br />

the CEMEX Makati office and members of the<br />

Luzon Sales team had a blast at Club Manila<br />

East in Rizal last May 15 <strong>for</strong> the very first<br />

summer company outing. It was an entire<br />

afternoon of “Survivor”-type games that had<br />

everyone in high spirits. The different teams<br />

sported blue, red, yellow, and gray – colors<br />

that represent CEMEX products.<br />

It was literally a ball at the series<br />

of bowling tournaments held in<br />

five areas: NCR, South Luzon,<br />

Iloilo, Bacolod, and Cebu. Staff,<br />

management, and clients declared<br />

that the score of the event was a<br />

“perfect strike!”<br />

Just a few of the very many who trooped<br />

to the CEMEX Medical Missions held in<br />

Naga, Cebu and Albay. Over 700 patients<br />

benefited from the missions.<br />

Attendees of one of the series of Masons’<br />

Night Outs pose <strong>for</strong> the souvenir “class<br />

picture” shot. Kudos to event handler<br />

Area Sales Manager Armind Sony who<br />

kept the masons very happy.<br />

Kayaking and amazing<br />

race were among the<br />

events <strong>for</strong> the<br />

sportsfest.<br />

Champions of the bowling tournament in Cebu<br />

A CEMEX Summer<br />

CEMEX Medical Missions.<br />

Medical missions were initiated<br />

by the Planning and<br />

Human Resources departments,<br />

together with the<br />

Ladies Clubs of APO and Solid<br />

and volunteers. CEMEX<br />

<strong>Philippines</strong> President Jaime<br />

Ruiz de Haro personally<br />

helped out in some of the<br />

missions.


38 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES<br />

CEMEX Christmas Wish at Solid Cement Plant. Children of<br />

Pantay Elementary School were very happy with the party thrown <strong>for</strong> them by<br />

the staff of the Solid Plant. Administration managers contributed to buy gifts<br />

and prizes <strong>for</strong> the kids especially <strong>for</strong> the occasion.<br />

INSIDE CEMEX<br />

Operation<br />

Second Chance<br />

APO Cement staff and<br />

volunteers brought food,<br />

goodies, personal hygiene<br />

kits, and cheer to the kids<br />

at Operation Second<br />

Chance, a detention center<br />

<strong>for</strong> minors.<br />

Isang Lapis, Isang<br />

Papel Project<br />

The Solid Ladies Club handed<br />

out paper and school supplies to<br />

the students of the J.S. Cabarrus<br />

Public School, located inside the<br />

Solid Cement Compound.<br />

CEMEX and<br />

the UAP<br />

CEMEX joined the United<br />

Architects of the <strong>Philippines</strong><br />

(UAP) exhibit held at<br />

Manila Hotel last April 15-<br />

17, 2004.<br />

Bloodletting<br />

CEMEX employees, contractors,<br />

and volunteers from<br />

the community voluntarily<br />

donated blood in this special<br />

mission organized at the<br />

APO Plant.<br />

A CEMEX Christmas Wish CEMEX<br />

<strong>Philippines</strong> VP Operations and Technical, Martin Langvad<br />

and his wife “adopted” some children <strong>for</strong> a day and gifted<br />

them with things from their Christmas wishlist.<br />

CEMEX Turnover of Land Titles<br />

in Binangonan, Rizal. Binangonan Mayor Cesar Ynares<br />

and CEMEX <strong>Philippines</strong> VP <strong>for</strong> Commercial, Nicandro<br />

Fucoy, handed out certificate of land titles to qualified<br />

residents of the Don Vicente Madrigal Village, a<br />

relocation project of the Rizal Cement Company.<br />

Feed-A-Child<br />

Once a month, the APO<br />

Ladies and Solid Ladies<br />

Clubs go to local communities<br />

to address the problem<br />

of malnutrition, like this<br />

mission pictured above.


40 CEMEX+ME 1st Half of 2004 /MANILA, PHILIPPINES

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