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news Roper Rants at Green Deal SoftwareFailure An investigation by the editor, John Roper, of leading industry journal The Fabricator has highlighted some major flaws in the Govrnemnt’s Green Deal. He writes: The Green Deal was launched last October but you will not have noticed people clamouring to buy windows either. This is the flagship policy of the coalition tohelp households reduce energy bills by improving insulation. However, atthe moment this is all hypothetical because so far nobody has been able toapply. It isn’t that assessment firms have been without enquiries. But, according toaninvestigation by the BBC’s You and Yours consumer programme, they have been turning enquirers away. When you consider that assessment and approval requires specific computer software and then consider where the software is coming from it starts to make sense. Government departments do not have avery good track record when it comes to software and computer systems. Previous delays and failure are almost too many tolist. In this case assessment requires two pieces of software. The first is to produce energy performance certificates, the second measures how many people in the property use gas and electricity. It is the second piece that is not available. So the Department for Energy and Climate Change has fessed-up that to date the number ofrecorded assessments for The Green Deal is zero. Teething troubles This may be just teething troubles, the word is that the software will be available in January. But itdoesn’t bode well for apolicy that is a mainstay of the government’s policy on energy conservation –‘Flagship’ was their word not mine –and we are still waiting to find out if windows and doors will actually make it through the ‘Golden Rule’. The Rule is to do with payback against energy bills within the time allowed. Ihave heard speculation by people who should know that, in the end, fenestration will not be able toqualify because the payback period is too long. The ‘Golden Rule’ states that the charge attached to the energy bill should not exceed the expected savings and the length of the (re)payment period should not exceed the lifetime of the measures. Money lenders The idea of putting aloan onto a property rather than an individual and thus, if the property issold, passing it on to the next owner, still smacks of agood idea dreamed up in apub on Friday night. It all sounds very reasonable if you read the Department for Energy and Climate Change’s booklet. The fact that the repayments form part of the household energy bills is supposed to guarantee that the lender will get his money back but I don’t suppose that the people who wrote this are the kind ofpeople who have difficulty paying their bills. What happens ifa householder gets behind? It happens. And what about credit ratings? The house won’t have one, the occupants will; how will that be taken into account? Ihave never met abanker who would not ask for apersonal guarantee if he can get one. You can’t, after all, send the repo-men along torip-out the cavity wall and loft insulation, though they might have more luck with the windows and doors. i The Crystal Column Crystal’s Sales Director Matthew Burt says window companies need to adapt and find new markets in 2013 George Osborne has unveiled his Autumn Statement. Further spending cuts and the UK’s growth forecasts cut too. It’s been the same story for four years now but perhaps this is the new ‘normal’. The economy may not return tothe boom days of the late nineties and early noughties. So it’s sink or swim. Businesses need to adapt to survive. In the good old days, window companies could do well without too much effort. Credit was easy to come by and homeowners were qu<strong>eu</strong>ing up to replace their tired old windows or extend their homes with aconservatory. But business won’t fall into your lap now, so you need to look at new markets and opportunities. For example, many Crystal customers have found their niche in coloured profile. We’ve seen agrowing trend for consumers replacing white PVC-U with coloured and woodgrain windows and doors. Popular TV programmes like Homes Under the Hammer, 60- minute Makeover and Grand Designs have inspired homeowners to improve their homes and add their personal stamp with colour. The Green Deal You may be sick to death of hearing about it, but The Green Deal will be big news in 2013 even if it’s unlikely theinstaller | News |7
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