Fabricator May 12 - profinder.eu

thefabricator
MAY 2012
13.7 meters ers x 2.33 meters
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thefabricator
Contents
News – 4
Ultraframe-Quantal merge; Glassolutions buys Greenberg;TGO accredited;
BM profits up; Schlotel joins Synseal
News Extra – 8
Survey shows companies are not ready for the Green Deal
Cover Story – 10
Mind where you buy your machinery
The Crystal Column – 12
Brian Geraghty says make sure you give value for money
Conservatories – 14
Joe Martoccia on the future of conservatories; ew Prefix glass brochure;
Roger Hartshorn on the need to design it right
The CAB Column – 18
Justin Ratcliffe says “Look for the opportunities”; Patrick England on the changing market
Glass & Structural Glazing – 24
News, projects and products
Vertical sliders – 28
Adrian Barraclough on the growth of Quicklside
Products – 31
The Fabricator 2012 1

Editor John Roper
Tel: 079677 666794
Email: john.roper.demon.eu
Associate Editor Brian Shillibeer
Production Editor Jac Roper
Advertisement sales
Steve Anthony
Tel: 07967 585475
Email: steve.anthony@profinder.eu
Tony Bond
Tel: 07767 626789
Email: tony.bond@profinder.eu
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Tel: 07854 403535
Email: alan.austen@profinder.eu
Advertisement Production
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The Fabricator is published in the UK by
Profinder Magazines Ltd.
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Opinions expressed inThe Fabricator are those of
the contributors and do not represent editorial policy.
The Fabricator accepts payment for colour pictures.
Subscription rates: UK £45; rest of EC £60;
worldwide £105
The Fabricator Vol 8 No 4
ISSN: 1752-2145
www.profinder.eu
Copyright © 2012 Profinder Ltd.
❐ ❐ ❐
In association
with
thefabricator
Comment
So, let’s say you want to join an exclusive club and let’s say the club would be
happy to accept you. But first you have to provide the club with some
personal details. No problem. You ask: “What do you need to know?” Well
here is the problem, the club is not allowed to tell you. Its own regulatory
association – let’s call it UKLUB – says that it is the job of applicants to know
what information they need to provide. Clubs are not allowed to tell them or
to help them accumulate the necessary documents.
“But that is absolutely ridiculous,” you might say.“No organisation, however
exclusive, would set itself up like that.”
Of course you would be right, it is ridiculous but as for nobody setting up
a set of rules like that, well you need to factor in the British government and
more particularly the British civil service.
Makes more sense now does it?
This is exactly the situation new applicants to join a competent persons
scheme will find themselves in once the United Kingdom Accreditation
Service (UKAS) get its teeth into things. The government set up UKAS to
assess organisations that provide certification, testing, inspection and
calibration services; organisations such as competent persons schemes.
For a company to be involved in the Green Deal it will need to be a
member of a competent persons scheme and that scheme will need to be
approved by UKAS.
But to join a competent persons scheme you have to fulfil certain criteria.
I would love to tell you what that is but I don’t know and, although the
competent persons schemes all know what the criteria is, UKAS says that
they cannot divulge it to applying companies.
Now, if I heard the Queen’s speech correctly the government is talking
about reducing red tape. Legislation will be introduced to reduce burdens on
business by repealing unnecessary legislation and to limit state inspections of
business is what it says. Of course the government has said this before but all
we seem to see are more parasitic organisations overseeing more regulations.
Who will keep an eye on UKAS? How about BOR – British Overseers of
Regulators?
I happen to think that whoever came up with the Green Deal is barking
mad. Only someone as detached from the world as a politician or a senior
civil servant could believe that someone would buy a house with a built-in
debt rather than the one next door that has not been touched by the Green
Deal but is debt free. But many of you out there probably think that the
Green Deal is set to save the industry. If it produces more business for us that
will be great but it looks like it will be tied up in red tape and could turn into
a ‘jobs for the boys’ charter.The ‘installer’ is appointed by a ‘provider’ who in
turn will be appointed by an ‘adviser’ so it looks like you need to look at your
network if you want to play in this game.
And regardless, you must be a member of a competent persons scheme and
if you are not you had better apply now – but, don’t forget, you need to have
to hand all of the information they will need.You would like to know what
that is? Sorry, can’t tell you, its not allowed by the accrediting body.
It is a bloody mad world!
John Roper
The Fabricator 2012 3

NEWS
Quantal roofs acquired
Ultraframe, has acquired Newton
Abbot based aluminium roof
manufacturer Quantal in a bid to further
secure its position as the UK’s number
one conservatory roof manufacturer.
The deal further strengthens
Ultraframe’s position but critically,
ensures both Ultraframe and Quantal
customers benefit from economies of
scale. Iain Thomson, managing director
at Ultraframe says: “Quantal is a strong
player in the specialist roof end of the
market and has real strength in its
customer base with many loyal
customers. Quantal customers will now
be able to access the market-leading R-
and-D capability of Ultraframe and we
will be able to expand our portfolio of
systems through new channels.
“We fully appreciate that the Quantal
brand stands for quality products and
TGO accredited
The Glazing Ombudsman (TGO) has
been formally accredited as an
Ombudsman member by the British and
Irish Ombudsman Association (BIOA)
to become the official ombudsman
scheme for settling domestic glazing
installation complaints within the UK .
Acceptance for BIOA Ombudsman
membership is based upon meeting the
BIOA rules and five key criteria: the
independence of the Ombudsman from
those whom the Ombudsman has the
power to investigate; his effectiveness;
fairness; openness and transparency and
public accountability.
TGO’s ombudsman, Christopher
Hamer Says: “Accreditation as an
Ombudsman member of BIOA provides
credibility for TGO as a voluntary
With a current lack of a
trade event for the glazing
industry, this years’
Fensterbau was more
important than ever for UK
visitors and Profine Group
and it’s Kömmerling and KBE
brands, led the way with over
4,000 visitors to the stand.
On display were a number of
innovative products including
the Lift and Slide door which
is capable of accommodating
sashes of 2.5m high x 3.0 metres wide. ❐
4
superior customer service in this
market so we intend to position the
Quantal brand alongside Ultraframe and
not lose any of that brand pedigree.
With that in mind, we will continue to
drive the Quantal brand forward under
the direction of Joe Martoccia
(pictured), sales and marketing director
at Ultraframe.” ❐
TGO chairman Graham Hinnett (L)
with ombudsman Christopher Hamer
redress scheme within the Ombudsman
industry. Membership of BIOA
demonstrates formal recognition of the
high standards of excellence to which
TGO operates as an Ombudsman
scheme. Installers who join TGO can be
assured that I will consider disputes
independently and impartially,from both
the installer and consumer’s
perspective.” ❐
Glass moves
Glassolutions (formerly Solaglas) has
acquired the business of
Rotherham-based Greenberg for an
undisclosed sum in a move which
reflects the newly-branded company’s
customer service commitment.
The acquisition secures supply and
enhances the service for Greenberg’s
existing customers. It further
strengthens Glassolutions’ number one
position as the largest installer and
repairer of glass and glass systems in the
UK and its shop-fitting and interior glass
business.
The move will result in an improved
nationwide service for Greenberg
customers who now have access to
Glassolutions extensive resources
across the UK. Glassolutions, part of
the international Saint-Gobain Group,
now plans to invest in a new shop-fitting
fabrication facility at Waterlands.
According to marketing director Mike
Butterick: “The market remains
challenging, but we have in place the
management structures and the
strength in depth to take advantage of
the opportunities which exist to deliver
enhanced services to our customers.
Integrating the Greenberg business into
our Waterlands operation is one
example of this process.” ❐
Working in Glass?
Look out for
Glass Works
The Fabricator 2012

NEWS
BM declares profits up
TGI at FiT
Business Micros has just filed its
accounts for the year ended
September 2011 and they reveal, on
slightly reduced turnover, that profits
were up by 48% over the previous year
and there was a further increase in the
nett value of the company, which has
grown 47% since the start of the
recession in 2008. Similarly, Business
Micros (Aluminium) has shown similar
growth figures throughout the
recessionary period.
In its 32 year history, Business Micros
has never made a trading loss and its
strength and security is clearly
demonstrated by its high credit rating of
97 (source: creditsafeuk.com).
Managing director Graeme Bailey
believes that the success and stability of
the business is key to winning and
retaining business from customers who
simply can’t afford to put their trust in a
software supplier who may not be
around in one, three or even five years
time.
He says: “Fabricators almost invariably
seek a long term relationship with their
Graeme Bailey
software supplier so they need to be
completely confident about the security
of their chosen company.
“We’ve seen lots of instances during
the recession of component suppliers
going out of business and leaving
fabricators high and dry but the risk to
the business if their software supplier
were to disappear is potentially much
more serious.” ❐
Technoform Glass Insulation (TGI),
one of the world’s largest warm
edge spacer bar manufacturers, has
further established its UK presence
with the announcement it will be
exhibiting its market leading warm edge
solution, the TGI-Spacer, at the FiT
(Fabricator installer Trade) Show next
year.
Exhibiting at the FiT show is the latest
step in TGI’s strategic plan to firmly
establish itself within the UK market. It
follows the recent opening of the
companies UK premises, a move that
means customers can pay for orders in
Mark Schlotel has
joined Synseal as head
of marketing, with
responsibility for all
marketing initiatives
across UK and export
markets.
Schlotel cut his
professional teeth with
Crittall Windows, so
his new role at Synseal
is a welcome return to
the fenestration
industry: “I enjoyed 12
great years at
Crittall,” he says,
“which included seven
years as marketing
manager promoting
the benefits of
windows made from
three very different
materials, aluminium,
steel and PVC-U, plus commercial tendering for curtain wall,
cladding or roof glazing projects. Windows were my first product
marketing challenge after graduating from university, so I guess
I’ve always maintained an interest and kept a watchful eye on the
industry. It’s good to be back and in just a few weeks at Synseal
I’ve already become obsessed with PVC-U profiles and
conservatory roofs.” ❐
6
sterling and reduces lead times to 2-3
days - quicker in case of emergencies.
TGI’s UK product manager Simon
Rawlins (pictured) says:“The FiT show
is a fantastic initiative for the industry
and many of the UK’s top suppliers will
be on display. It provides us with the
perfect opportunity to promote the
TGI-Spacer to fabricators and installers
and keep the TGI name fresh in the
industry’s mind.”
The TGI-Spacer bar is a German
engineered, high performance stainless
steel and plastic polypropylene warm
edge spacer bar that offers superior
insulation. It can be processed on all
standard bending machines, meaning
fabricators do not have to invest in
expensive machinery in order to
manufacture the TGI-Spacer bar. ❐
Working in Glass?
Look out for
Glass Works
The Fabricator 2012

Crystal’s MD, Brian Geraghty
had a seriously big idea…
Why should conservatories be complicated and time consuming, Brian
thought? With so many suppliers to deal with and pay, there’s not
enough profit for you!
Brian’s big idea is Crystal’s One Stop Conservatory Shop. Fully-glazed complete
conservatories. No waiting, no worries, no hassle, no headaches. Call one name and
number, for one order and one delivery. One complete conservatory will save you
time, trouble and money.
Call 01462 489900 now to ask for your special One Stop Deal.
We’ve even sweeter deals for volume.
www.crystal-direct.co.uk

NEWS EXTRA
Green deal or no deal?
A new poll reveals that small construction
companies, building product manufacturers
and suppliers do not understand and have
failed to get to grips with the workings of
the Green Deal
When asked to rank their ‘preparedness’ on a sliding scale
of one to five, one being least prepared, 84 per cent of
businesses employing 50 people or fewer admitted to a low
level of readiness ahead of the scheme’s launch in October.
Of this grouping only four per cent said that they believed
that they were fully geared to win new business through the
Government’s dual targeted programme to cut the carbon
footprint of UK housing stock and kick-start economic
growth in the UK building sector.
The reminder of this grouping (representing 29 per cent of
all surveyed) claimed some awareness but admitted that they
had more work to do.
Commissioned by building products manufacturer and
supplier, the Epwin Group, and conducted at ecobuild at Excel,
London in March, the study revealed that this was in stark
contrast to the responses given by large business employing
250 or more people.
Representing a little over half of all those polled, 61 per cent
indicated that their plans for the Green Deal were advanced,
16 per cent reported a ‘moderate’ readiness while only 23 per
cent said that they were unprepared.
Medium sized businesses, those employing between 50 and
250 people, were also more advanced than small companies in
their plans to take advantage of business opportunities
generated by the scheme with 42 per cent indicating a high
level of readiness.
Of this grouping (19 per cent of all respondents) 16 per cent
said that they had plans in progress, while 42 per cent cited a
low state of readiness.
The findings came as climate change minister Greg Barker,
speaking at ecobuild, reiterated the Government’s
commitment to press ahead with the Green Deal’s October
launch despite concerns surrounding elements of its
operation.
Jim Rawson, chairman, Epwin Group says: “What is
concerning here is that the Epwin poll suggests Government
8
is so far failing in its efforts to engage effectively with smaller
businesses and this may equate in their exclusion voluntarily
or involuntarily from scheme.
“The impact of this is all the more significant as it is this very
grouping that it has identified as important in delivering job
creation and supporting recovery in construction and the UK
economy overall.”
Attending the green building expo for the fifth year in
succession, the Epwin Group reported high levels of interest
in its energy-efficient window and door offer.
With a carbon footprint of extruded profile of just six per
cent of that manufactured using virgin material plus a triple
glazed option, products on show included the group’s ultraenergy
efficient and fully recycled window system RECO22.Its
new vertical sliding sash window with through-horn detail and
recycled rainwater ranges were also featured.
Rawson continued: “The opportunities represented by the
Green Deal to improve the condition of the UK’s housing
stock and to support economic recovery are vast. Greg
Barker has alluded to the imminent unveiling of new initiatives
to encourage wider participation in the scheme by smaller
contractors and suppliers.
“The findings of the Epwin survey suggest that these may be
of critical importance to the Green Deal’s success more
broadly.” ❐
www.epwin.co.uk
The Fabricator 2012

NEWS EXTRA
Green deal or no deal?
A new poll reveals that small construction
companies, building product manufacturers
and suppliers do not understand and have
failed to get to grips with the workings of
the Green Deal
When asked to rank their ‘preparedness’ on a sliding scale
of one to five, one being least prepared, 84 per cent of
businesses employing 50 people or fewer admitted to a low
level of readiness ahead of the scheme’s launch in October.
Of this grouping only four per cent said that they believed
that they were fully geared to win new business through the
Government’s dual targeted programme to cut the carbon
footprint of UK housing stock and kick-start economic
growth in the UK building sector.
The reminder of this grouping (representing 29 per cent of
all surveyed) claimed some awareness but admitted that they
had more work to do.
Commissioned by building products manufacturer and
supplier, the Epwin Group, and conducted at ecobuild at Excel,
London in March, the study revealed that this was in stark
contrast to the responses given by large business employing
250 or more people.
Representing a little over half of all those polled, 61 per cent
indicated that their plans for the Green Deal were advanced,
16 per cent reported a ‘moderate’ readiness while only 23 per
cent said that they were unprepared.
Medium sized businesses, those employing between 50 and
250 people, were also more advanced than small companies in
their plans to take advantage of business opportunities
generated by the scheme with 42 per cent indicating a high
level of readiness.
Of this grouping (19 per cent of all respondents) 16 per cent
said that they had plans in progress, while 42 per cent cited a
low state of readiness.
The findings came as climate change minister Greg Barker,
speaking at ecobuild, reiterated the Government’s
commitment to press ahead with the Green Deal’s October
launch despite concerns surrounding elements of its
operation.
Jim Rawson, chairman, Epwin Group says: “What is
concerning here is that the Epwin poll suggests Government
8
is so far failing in its efforts to engage effectively with smaller
businesses and this may equate in their exclusion voluntarily
or involuntarily from scheme.
“The impact of this is all the more significant as it is this very
grouping that it has identified as important in delivering job
creation and supporting recovery in construction and the UK
economy overall.”
Attending the green building expo for the fifth year in
succession, the Epwin Group reported high levels of interest
in its energy-efficient window and door offer.
With a carbon footprint of extruded profile of just six per
cent of that manufactured using virgin material plus a triple
glazed option, products on show included the group’s ultraenergy
efficient and fully recycled window system RECO22.Its
new vertical sliding sash window with through-horn detail and
recycled rainwater ranges were also featured.
Rawson continued: “The opportunities represented by the
Green Deal to improve the condition of the UK’s housing
stock and to support economic recovery are vast. Greg
Barker has alluded to the imminent unveiling of new initiatives
to encourage wider participation in the scheme by smaller
contractors and suppliers.
“The findings of the Epwin survey suggest that these may be
of critical importance to the Green Deal’s success more
broadly.” ❐
www.epwin.co.uk
The Fabricator 2012

COVER STORY
Mind what you buy
Keeping automated plant up-to-scratch and up-to-date is never money
wasted says Steve Haines of Stuga. But you need to watch what you buy and
where you buy it from
Many PVC-U window
and door fabricators
are living in this strange
world where they want to
improve their production
but find it hard to justify
the capital cost of
automated or high tech
machinery, or more likely
cannot get the finance to
purchase it. In the early
days of the 2008 recession
no fabricator wanted to
spend money anyway
because clearly the world
was grinding to a halt.
Then came the period of
realisation that the world
continued but now it was
even tougher than before to
make a margin in windows
and therefore one area of
concern
was
manufacturing costs.
Apart from being more
efficient, less wasteful and
reducing purchase costs,
the only way to drive down
manufacturing costs is to
have a combination of
better and more automated
machinery and as this
realisation dawns for many,
others find the nice new kit they purchased in better times
is actually wearing out. Once automated machinery wears
out it gets less efficient and more troublesome and has to
be replaced, something
which hasn’t normally
been budgeted for.
What we have now, with
some notable exceptions, is
an industry of overcapacity
and often underutilisation
working with old, out-ofdate,
or worn out
equipment whilst trying to
produce windows for a
market where price is often
a major factor and the margins are being squeezed tighter
and tighter.
The result of much of the above is a move to used
machinery because it is cheaper.This is encouraged by the
“There are some
unscrupulous dealers
around that claim to be able
to offer properly refurbished
machinery”
many people who believe
there are constant bargains
available from the number of
fabricators going bust but
many of those that are, do so
because they haven’t got
modern automated plant.
This means that there isn’t a
lot of good second hand
equipment and what there is
can be full of unforeseen
problems or cost a fortune to
have moved, installed and
rejigged.
Stuga Machinery as a
manufacturer rather than a
dealer has recognised the
issues faced by fabricators
and tries to have available
used machines that are fully
refurbished in the factory
where they were designed
and built. There are some
unscrupulous dealers
around that claim to be able
to offer properly refurbished
machinery but, given the
high degree of obsolescence
in machinery, how can these
machines possibly be
brought up to the latest
standards by people who do
not have the knowledge or
skills to do it? Of course this doesn’t happen and the
unsuspecting get stitched up with inferior equipment that
goes on to cost a lot of money to put right and loses a lot
of production downtime
right from the start.
At Stuga it is not unusual
to get calls from frustrated
fabricators that have
purchased a Stuga machine
at an auction or from an
independent dealer and now
can’t get it going or it will
not work correctly. When a
Stuga technician arrives on
site it is often discovered that
the machine has been incorrectly installed or worse is
totally obsolete and needs considerable money spent to
make it work. ❐
www.stuga.co.uk
10
The Fabricator 2012

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competition

THE CRYSTAL COLUMN
Complete fabrication
Giving
value for
money
We are in a very competitive market and homeowners
are considering their options carefully before
committing to a major purchase. No-one is prepared to
invest until they are confident they’re getting the best
quality, backed by excellent service. We aim to offer the
best choice of products and the best support to our
customers. But that choice and support would be
worthless without the basic building blocks – high quality
and reliable products.
As an industry we have to provide exactly what the
customer wants, when they want it. Value for money, not
necessarily the cheapest but the best quality product is the
key. That’s why we have invested heavily over the last few
years in the latest technology and quality control systems
to help us achieve consistently high quality products at the
speed and accuracy we need. At a time when other
companies were cutting back we were improving our
manufacturing capability.
Investing in the latest and best technology means we can
keep up with our sales growth, keep lead times to a
minimum and ensure our customers get what they need,
when they need it and with no come backs. In the last 18
months we have invested in a Stuga Flowline cutting and
machining centre, two Rotox CNC corner cleaners, two
new Quad welders and another high speed Output cutting
and machining centre.The new machinery has allowed us
to increase production by 30%, giving us an output
capacity of around 1,500 frames per week, while
maintaining the highest quality. High stock levels mean we
can offer our extensive range of colours and woodgrains
with the same lead times as white.
Our continuing commitment to improving what we do
12
“ Value for
money, not the
cheapest but
the best quality
product is the
key
”
and how we do it means our customers can sell to their
customers with confidence, knowing they won’t be faced
with long delays or expensive call-backs because of
problems with quality. Crystal is dedicated to providing
the best possible service and support to our customers,
but that service is built on a strong foundation of
manufacturing excellence. ❐
Tel: 01462 489900
www.crystal-direct.co.uk
Brian Geraghty is managing director of national trade
fabricator Crystal Direct
The Fabricator 2012

CONSERVATORIES
Changing opportunities
Joe Martoccia, recently appointed sales and marketing director at Ultraframe
says that there is life in the future of the conservatory...but not as we know it
Coming into the industry I have noticed a real
polarisation in the attitude to business of fabricators:
some are set in their ways and keep doing the same old
same old, complaining about lower volumes from the
heyday of the conservatory, (some 50%-60% down from
the peak according to Palmer maket Research)
complaining about reduced margins and severe
competition, believing that they are victims of the market
and can do little to change the landscape. Others however,
see that they have to change their business model, be more
creative, be forward thinking and ultimately add value to
their business proposition. At Ultraframe we are fortunate,
the core of our fabricator network and indeed our other
channels to market, are firmly of the belief that they have
to tailor their businesses to suit the fast changing and
growing demands of the end client. These will be the
businesses that thrive at the expense of others.
For our part, we have to continually strive to deliver,
creating a platform from which our network can prosper.
Quality and service are a given in this day and age,
although I am shocked with the attitude of some of our
competitors suggesting that fit for purpose is good
enough, or that column inches of spin will overcome the
inadequacies of their product. I think most people see this
for what it is, the real high ground is earned by delivering
on what today’s demanding and discerning consumer
really wants. Ultimately it is the consumer that is driving
change throughout our industry supply chain and in my
view we had better listen to them if we want our industry
to prosper.We get it. I think we always have at Ultraframe,
whilst essentially we are a business to business brand, we
have always been close to the consumer, understanding
their needs and wants better than most, but the trick is to
interpret them into future proof products.
We recently undertook some consumer research and the
results vindicated our product development and
innovation strategy and helped shape the future generation
of new products currently under development.
Our appointed market research company were tasked
with identifying two groups of respondents: couples that
had purchased a conservatory and couples that were
starting the journey to buying a conservatory. Without
exception every couple that had bought a standard
conservatory would have changed their buying decision
had they seen some of the options including our
Livinroom Orangery, even at the higher price point.
Couples on the buying journey, were not aware of the
variety of conservatory design options available today and
wanted to know more about where to see and buy some of
our products like Veranda, Livinroom and the wide variety
of coloured roof options. This
has led us to rethink our entire
consumer marketing strategy,
from web design to developing
better sales tools for our
network to use. The other
important findings from the
research proved that
consumers are looking for a
different kind of structure and
a standard conservatory whilst
it has it’s appeal, has to be
evolved to meet modern day
demands.
We are very much on a
journey at Ultraframe, looking
to redefine the conservatory
and deliver consumers what
they really want, not what the industry thinks they want.
To do this we have gone back to the basics Being new to
the industry, I can ask the odd daft question and get away
with it. I have deduced that whilst the standard
conservatory remains an aspirational purchase, but for
many it is a practical, affordable, quick easy solution to
delivering additional space, only they don’t really know
where to get this from…yet.
If the traditional conservatory market is dwindling, what
we need to do is to look beyond the obvious and dare I say
it, think outside the box. Most industry pundits see at best
a flat market for the foreseeable future, so if we have a
desire to grow our businesses then we need to look at new
markets. In those new markets we will no doubt need to
develop new products.
Our thinking is most certainly taking us outside of the
standard conservatory offering and more into the glazed
extension market. With that comes a variety of products
our fabricator network can key into, increasing their
average sale potential way beyond the supply of a standard
roof; more importantly we will be delivering the
opportunity for our network to tap into a completely
different market.
When we examine the core competencies of the
industry, we see some supreme marketing skills at the
consumer facing end, smart engineering solutions, and
most important an agile, flexible delivery system via our
installer network. At Ultraframe we are blessed in working
with some of the UK’s best installers as members of our
Ultra Installer scheme. It is a very robust symbiotic
14
The Fabricator 2012

CONSERVATORIES
relationship; they benefit from our lead generation and
third party accreditation scheme run by the BBA and we
benefit from probably the highest quality roof installation
provision in the UK.
So having identified the opportunities, examined our
delivery process from concept to installation, we know we
have a supreme delivery mechanism for launching product
Glass roofs defined
into new market areas.
We are making final
preparations to launch what
we see as a game changing
product into the UK market
this summer. The product
really does redefine the
conservatory, so much so, we
can no longer call it a
conservatory. We have a brand
new name which will be
revealed when we launch the
product. We have used all of
our experience and when I say
our experience, I mean in the
broadest sense, we believe that
we can deliver this brand new
end-to-end solution via the
best network in the UK
conservatory market, a true
team effort.
With this product comes a
whole host of opportunities for our network, helping to
strengthen our joint position as the number one
conservatory roof and solutions channel in the UK.
I am looking forward to sharing more information with
readers of the Fabricator magazine later this summer when
we launch our new product. ❐
www.ultraframe.co.uk
Prefix Systems has published its new 16 page Ambience
Glass brochure, which includes details on a wide range
of dedicated glass options for conservatory roofs,
including the new Ambi-Max 4000mm sheets.
As the UK’s largest independent fabricator of
conservatory roofs with a 15 year history, Prefix Systems
has pulled together a wide range of glass options, all with
a self cleaning finish.
The new Ambience Glass brochure is the first of a new
range of marketing materials from Prefix Systems, as the
company seeks to build on its position as a leading and
influential player in the conservatory market. ❐
For a free copy of the brochure call: 01254 871800
Liniar fabricator Reo Windows and Doors is using
Zoom Liniar to create out-of-the-ordinary
conservatories for its customers. Zoom Liniar
combines good looks with limitless design
options, making it the ideal choice for bespoke,
high end conservatories.
Reo fabricates and installs a range of high quality
windows, doors and conservatories. Based on the
Isle of Wight, the company has noticed a shift in
consumer tastes towards more sophisticated,
high spec conservatories, many of which contain
Liniar’s stunning bi-fold doors. ❐
www.zoomroom.co.uk
The Fabricator 2012 15

CONSERVATORIES
Designing out leaks
In recent years conservatories have been difficult to sell if you go by the falling
numbers.Why have conservatory sales dropped? Part of the problem was the
industry’s lack of investment and innovation. Problems like leaks and glazing
slip were never properly tackled, and these problems caused call-backs,
dissatisfied customers and cut into conservatory companies’ profits. No
wonder the industry lost its mojo writes Roger Hartshorn, MD of Zoom
Liniar
I
’ve always believed conservatories have much more
potential – they add space at a fraction of the cost of a
traditional extension and with advances in glass and
polycarbonate they can be comfortably used all year
round. When you consider overcrowding, the UK’s
housing shortage and a sluggish housing market,
conservatories are even more desirable.
As a retail fabricator you’ll want to sell conservatories
that enhance your reputation. As a trade fabricator you’ll
want to offer your customers the best products to help
them sell more. Either way a conservatory roof which is
easier to install and causes fewer problems can only boost
your sales and your reputation.
That’s why I think Zoom is a breath of fresh air. It’s the
first conservatory roof system to develop proper solutions
for problems that crop up time and time again.With some
systems, glazing slip is almost inevitable – as temperatures
fluctuate, glass and polycarbonate expand and contract
and will move if they haven’t been securely fixed in place.
Eventually panels slip, water will find a way through the
gap and the roof will leak. Other systems have clunky
solutions with retaining clips and double-sided tape, but
they’re not foolproof. Zoom’s solution is patented and
100% effective. Its glazing stop hooks into the eaves beam
and the glass or polycarbonate rests against the upstanding
leg of the stop to eliminate glazing slip. There’s a
component to stop glazing slip in the valley too.
Zoom has been engineered to stop leaks.Water will find
its way through any gap or hole, so our system is designed
without holes or gaps. Zoom’s ridge cap gives a positive fix
to the single box section ridge without screws so
preventing water getting in. Zoom’s patented, shaped
closed-cell memory-foam bung has a pre-applied primary
seal and two-line final seal to fit over the radius end to keep
water out. The engineering is so effective that the roof
passed the BBA Weather Test at 300 Pascal, the equivalent
of 113 inches of rain in 24 hours.
Call backs eat into conservatory companies’ profits. But
accidents, delays and illness are unavoidable and equally
as damaging. Most roofs can only be assembled by two
people, so if your mate falls sick you have to put the job on
hold. Delays are frustrating for customers and reduce
profits. But the Zoom Liniar system is a one-man fit. The
hip bars are fixed with ‘Zoom Lock’ cam claws which
simply clip into place at the radius end.The cam claws are
pre-set for pitch, anything between 15°and 40°. It’s
quicker than other systems, strong and site-adjustable.
For installers, a roof
that’s site-adjustable
saves valuable time on
site, and for
fabricators, it gives
peace of mind that the
conservatory will fit
together. No matter
how precisely you’ve
measured up and how
accurately you’ve
fabricated a
conservatory, what
goes together perfectly
in the factory may not
quite fit on site. An
uneven base or an out
of line wall will stop the roof fitting together properly –
making it weaker and more prone to leaks. Zoom’s roof is
site-adjustable, giving installers that extra bit of leeway to
get a strong, precise fit.
The last thing you want to say to a customer is ‘we can’t
do it in that size/shape’.They’ll go to a fabricator who does
offer the right size or shape. Zoom is a well-designed
system with good looks, and that can meet any design – if
you can design it, Zoom can build it.
Reo Windows, a Liniar fabricator, uses Zoom Liniar to
create bespoke conservatories for its customers. Based on
the Isle of Wight, the company has noticed a shift in
consumer tastes towards more sophisticated, high spec
conservatories.
Ian Gabsby, operations director at Reo Windows says:
“Today’s homeowners are getting more adventurous with
conservatory design. They want to invest in their homes
and get real value out of conservatories, and recently we’ve
noticed a trend for P-shaped conservatories. Zoom Liniar
has great aesthetics. It looks a lot nicer than other systems
and also lends itself more to complicated designs, so suits
our customers’ needs perfectly.”
Consumers want to add a personal stamp to their homes
and experiment with colour. They are no longer just
looking for white windows and conservatories, and
conservatory companies need to offer a perfect colour
match between windows, doors and conservatories. If a
homeowner has had replacement windows in sage green,
they’ll want their new conservatory to match. Zoom Liniar
offers an exact colour match to Liniar windows and doors.
16
The Fabricator 2012

WE’VE CHANGED OUR NAME…
WITH INSTANT EFFECT
Solaglas’ strength is in its people,
its great technical knowledge and
experience and its rapport with
customers.
That’s all built on the brilliant
resources of Saint-Gobain –
innovation, investment, technology
and logistics.
Together, we deliver glass solutions,
placing our customers and their
needs at the centre of our world.
That’s why Solaglas is changing
its name to GLASSOLUTIONS.
T: 0870 606 2004
www.glassolutions.co.uk

ALUMINIUM – THE
COLUMN
Look for the opportunities
Last month, I
highlighted the
overall positive but
underlying cautious
vibe that emanated
from Ecobuild 2012
and its (now
confirmed) 57,000
visitors. Some
recent statistics from
ONS appear to
support this,
showing a 6%
growth in output in
February compared
with January.
However, as the
Construction
Products
Association was
quick to point out,
there was a 13%
drop in output in
January and Justin Ratcliffe
February’s figure showed a year on year drop of 5%. So
what does it show probably that we are still all trying to see
any positives that we possibly can of an upturn.
With spring upon us it is very much time to turn our
attention towards the annual CAB technical conference on
Thursday 17 May, held for the first time at the superb
Holywell Park at Loughborough University. In recent
years we have seen rising numbers at this event as
members and their guests recognise that getting updates
on the most challenging technical issues facing our sector
from some of those closest to them is not just invaluable
but crucial to their own businesses. As many told me after
the conference last year ‘where there are challenges there
are also opportunities’ – which brings us nicely to the title
of the event this year, The Year Ahead – Opportunities and
Challenges.
While CAB technical newsletters keep members
updated on the major issues, the opportunity to get an
external viewpoint and to be able to pose pertinent
questions gives a valuable perspective. This year the topics
are: Changes to Approved Document L, Secured By Design
Commercial Scheme 2012, The Construction Products
Regulations & CE Marking from July 2013, Eurocodes –
Implementation and Use, The Green Deal – Implementation
from October 2012 and finally, BIM – Development and
Implementation.
So we may find little solace in market stats, but perhaps
the real message to the sector is in the very title of our
conference and we should focus on the opportunities and
challenges ahead and worry less about the figures over
which, on a company by company basis, we have so little
control. ❐
18
Justin Ratcliffe
Technical spec
The fenestration industry
is rapidly changing,
possibly more so now than
at any time in the past. With
the challenges that BIM
brings, the rapid
development of new
products, new materials and
of course the increase in
standards and legislation.
there is a need more than
ever to be kept informed of
developments that affect us.
CAB provides this for its
members in the form of an
annual technical conference
with speakers who are
leaders in their field.
The Way Ahead -
Opportunities and Challenges Patrick England
is to be held on the 17th
May at Loughborough University. The speakers for the
day are: Ant Wilson of AECOM who will be covering the
changes to approved document L which come into effect
from October 2013, Michael Brooks of Secured by Design
who will discuss the Secured by Design commercial
scheme 2012, Paul Duggan of EXOVA will present the
construction products regulations and CE marking which
come into effect in July 2013, Dr Stephen Ledbetter of the
CWCT, will introduce the implementation and use of
Eurocodes, Duncan King of the Construction Products
Association discusses The Green Deal which is to be
implemented in October 2012 and Richard Blakesley of
Howitt Consulting and Nick Allen and James Blood of
Metz Architects who will update the conference on ‘BIM
development and implementation’.
The day attracts members from a wide cross section of
the supply chain with generous time given to question and
answer sessions as well as networking with other delegates
and speakers. The event is open to CAB members only
and the presentations will be available to members to take
away for further briefing back at their own companies. An
audience of over 100 is expected and if you wish to attend
please contact Julie Harley. ❐
Patrick England
If you are interested in the CAB Technical
Conference, there are still a few remaining
tickets available for non-members to purchase.
Contact Julie Harley on 01453 828851 or email
julie.harley@c-a-b.org.uk .
The Fabricator 2012

CONSERVATORIES
It’s one of the reasons Garden of Eden, a Liniar trade
fabricator decided to start fabricating Zoom Liniar.
“We’ve always been very impressed with Liniar’s
windows and doors so when they introduced a
conservatory roof, we were very interested. We went to
Liniar to see the roof with one of our installer customers,
who gave it the seal of approval. Now that we fabricate
Zoom Liniar roofs, we can offer our customers the
complete conservatory package – a Liniar roof to match
their windows,” says Martin Henly, managing director at
Garden of Eden.
Is it time you looked at a new roof system? ❐
www.liniar.co.uk
As I see it
Martin Randall of Zoom Ready comments:
Despite overcrowding, a housing shortage and the
fact that conservatories are one of the most cost
effective ways of adding space and value to homes,
over the last five years fewer people have been
buying conservatories.
It’s been disheartening to watch and what frustrated
me was the industry’s lack of innovation. Common
problems for installers, like leaks and glazing slip,
hadn’t been sorted. Roofs were designed for
perfectly aligned buildings, ignoring the obvious that
most buildings and bases are not absolutely square
and roofs that cannot be adjusted to fit onsite create
problems for installers.They cost time and money to
fix. So why haven’t roof companies invested the time
and money to iron out these problems? Take glazing
slip for example. Most roof systems are still fiddling
around with double sided tape and clips. Zoom’s the
only company with a proper, patented solution – the
Zoom Glazing Stop – to eliminate this problem.
It took a newcomer – Zoom – to fix them.We
believe passionately in conservatories and want to
help installers sell more, and make more from selling
them. I think our brilliant ideas will shake up the
market – and not before time.The 20 brilliant ideas
we’ve listed in Zoom Ready’s new brochure
(available end of April) will save installers time,
money and heart-ache.When that happens I’ll be a
happy man. ❐
The Fabricator 2012

GLASS & STRUCTURAL GLAZING
Swapping spacer
Mark Hickox, (pictured), sales director of the Thermoseal Group, manufacturer of
Thermobar warm edge spacer, clarifies the method for exchanging warm edge spacer
within current window energy rating (WER) simulations and also the facts and figures that
have been provided for Thermobar warm edge spacer tube
Providing a warm edge spacer is accepted by the British
Fenestration Rating Council (BFRC) as being
equivalent to or better than the brand of spacer bar named
within a current WER simulation report It is straightforward
to swap. All that is required is a simple e-mail or
fax to the BFRC notifying them of the change (this
process should be similar with CERTASS and other WER
suppliers). We can provide contact details and a template
letter for anyone wishing to exchange to Thermobar warm
edge spacer tube.
I would just like to clarify that Thermobar Warm Edge
Spacer can be substituted for any other warm edge spacer
tube in current Window Energy Rating simulations
without further simulation reports being required based
on the fact that it is accepted by the BFRC as being
equivalent to or better than other warm edge spacer tubes
on the market.
Thermobar has been fully tested and the thermal
conductivity values confirmed by notified bodies in
Germany and France.These were supplied to, scrutinised
and verified by the BFRC, hence allowing our product to
be fully exchangeable for all other warm edge spacer tubes
within current window energy rating (WER) simulations.
Thermobar has a tested value of 0.175W/(m 2 K) -
Rosenheim report No.10-000207-PB01-K10-06-en-01.
This is the combined linear value of spacer tube, desiccant
and PIB. It is this value which has been used by the
BFRC to produce the values used in WER simulation
reports and we believe that this value is the ‘same’ as or
‘better’ than other spacer tubes currently available on the
market.
A summary of the above referenced test results, as well
as other relevant tests reports are published on our
website and are downloadable for customers and
simulators who are issued with a password to gain access
to these documents. These reports prove that Thermobar
provides what our advertising says: ‘A Performance of the
Highest Calibre’.
So far,Thermobar has been subject to the same tests as
other leading warm edge spacer tubes and has achieved
the same or better thermal performance.
The ‘exchangeability’ or ‘substitution’ rule is a huge
advantage to sealed unit manufacturers and window
installers in that a preferred spacer can now be selected
based on more than just the thermal performance
20
achieved by the brand included in the simulation report.
The decision can now be based on many aspects. For
example, Thermobar is the preferred choice of many
sealed unit manufacturers because of its handling
advantages: it can be stapled without cracking and
breaking easily; there are no issues with hot melt bubbling
on the edges of units due to in-efficient breather holes in
the spacer; it requires no costly investment on machinery;
it is safe and easy to saw without the safety requirement
for air extraction; it has an increasing number of colour
co-ordinated in-house manufactured fittings including
corner keys, flexi keys, gas keys and muntin accessories;
the price is very competitive; it can be inkjet-printed for
free; it can also be supplied pre-applied with PIB tape. As
well as all these advantages, it is manufactured in the UK
by a British company,Thermoseal Group which has been
operating within the UK window industry for over 30
years.
Thermobar is now available in black, grey and white.
Sizes include: 11.5mm, 13.5mm, 15.5mm, 17.5mm and
19.5mm spacer (7.5mm and 9.5mm anticipated to be on
sale by June 12). We also sell a 4mm heritage bar which
is proving to be very popular. ❐
www.thermosealgroup.com
The Fabricator 2012

GLASS & STRUCTURAL GLAZING
WER U right?
Richard Gambling,of Pontyclun-based
Rehau fabricator GRM Windows,
(pictured right) reckons that the
windows energy rating scheme isn’t
offering consumers the best deal. He
says: “The publicity machine behind the
WER scheme has definitely made it the
easy option for manufacturers selling
their windows using the energy
efficiency message.
“Certainly, it’s easy for consumers to
understand A = best and E = worst etc
but, put aside the marketing benefits,
and I would question whether it is
actually achieving its objective of making
the windows we make and sell more
energy efficient.
“In my view,it is in triple glazing where
the real energy and cost savings are
available for consumers. Shouldn’t we
have a similarly concerted and
coordinated marketing and education
campaign to communicate that?
“Compared with an A rated window
with a typical U-value of 1.4, a triple
glazed window can easily achieve a U-
value of just 1.0, and with a 44mm unit,
it can achieve 0.8 – up to 40% more
efficient than an A.
“At GRM, we’ve done lots of research
to evaluate what’s best for our
customers and we believe triple glazing
Comar Architectural Aluminium Systems has
achieved Kitemark status: BS
4873 – Systems Supplier
for Aluminium Alloy Windows and BS 7950/4873
Enhanced Security Performance of Windows
for Domestic Applications
for its Comar 5Pi ECO
55mm and 75mm casement window
systems and Comar 5Pi
tilt/turn windows.
The latest certification
for Comar ensures
that the design, supply and security
performance of its
aluminium
window systems meets the
strictest criteria of the British
Standards
Institute
Kitemark
scheme.
Recognised throughout the world,the Kitemark is a powerful symbol
of trustworthiness and is one of the most respected product quality
marks. This international Kitemark Scheme has long been
synonymous with the highest standards in safety and security,
ensuring that the overall end user of Comar’s systems has peace of
mind that the installed product exceeds the very latest security and
design standards and its products will stand the test of time. ❐
22
wins hands down.
“Yes, it’s more efficient, but using the
configuration we’ve chosen of Rehau
frames, Planitherm One glass and Swiss-
V composite polymer spacer bars, it
also provides better acoustic insulation
and reduces the risk of internal
condensation – both of which really
matter to consumers.
“Let’s stop being lazy and taking the
easy option of WERs, and let’s try a bit
harder to give consumers what they
really want.” ❐
www.grmwindows.co.uk
www.parksidegroup.co.uk
Micro lamination
The Glass Machinery Company has
completed the installation of a new
Lamir Jet Microglass lamination oven at
Wyndham Plastics and Glass in Wales.
The installation at the Bridgend
facilities will enable Wyndham to grow
and develop into new markets, bringing
customers a broader product range.
The Energy saving powered systems of
inferior and superior radiation or RWM
modulation were considered major
benefits by the management team at the
company.
Wyndham Plastics and Glass is
committed to expanding the product
range with a view to incentivising the
market. The company which was
launched over 20 years ago originally as
Pen-y-Bon Glass, has an extensive fully
automated facility that incorporates
state-of-the-art-equipment and is
recognised for its quality production
standards.
Since the installation of the Microglass
system by The Glass Machinery
Company the site now runs more
efficiently, which has enabled the
company to further improve services
for customers with faster delivery times
from its national fleet and more cost
competitive pricing for existing and
potential customers.
The patented RWM technology
ensures that the maximum power
absorbed by the electrical system is
always halved in relation to the power
generally installed. Additionally, the
insulation system is composed of special
panels comprised of a sandwich of
calcium silicate and natural fiber, which
guarantees minimum levels of thermal
dispersion, keeping the energy yield of
the machine very high and production
costs lower.
EVA lamination ovens which are used
with EVA films are available in various
sizes and depending on production
requirements, generally run on a cycle
time of around one and a half hours.
Additionally the top of the Lamir Jet can
also be used during the manufacturing
process as a workable area to prepare
products for the next production run. ❐
wwwtheglassmachinercompany.co.uk
The Fabricator 2012

Encloser
Window
Locks
Shootbolt
Window
Locks
After years of securing your doors
we’re now securing your windows.
With two all new high performance window locks and a 10 year security
guarantee, Yale are now truly in the frame for casement window security.
Whether you prefer bi-directional twin-cam systems or traditional shootbolt
window locks, Yale has a system to suit both your security and
manufacturing needs. Suitable for all PVC systems and fully compliant with
BS7950 and Secured-by-Design, can you afford to be fitting anything else?
For more information call Yale on 0845 2232128 or
visit www.yale.co.uk
An ASSA ABLOY Group brand

GLASS & STRUCTURAL GLAZING
A handle on glass
Signed for FIT
PC Henderson has launched its firstever
range of glass door hardware
systems suitable for commercial and
residential applications. The new glass
systems are a natural progression for
Henderson and perfectly complement
its well-established and popular systems
for timber, aluminium and composite
doors.
Henderson recognised the need for
quality glass door fittings as the current
trend for lighter more airy spaces
continues to grow in both the
residential and commercial sectors.
This robust and elegant glass door
hardware range is suitable across all
applications, from bookcases through to
top-hung glass doors up to 500kg
including sliding, folding, and multidirectional
configurations.
PC Henderson can also supply a large
range of accessories designed
specifically for glass doors including
locks and lock accessories, flush pulls,
handles and fascias.
The launch of the new range,
combined with the company’s
established products, enables
Henderson to offer specifiers a onestop
shop for all door furniture where
ease of use, durability and reliability are
equally as important as aesthetic design.
Full details of the glass hardware
range can be found in the company’s
new 36-page product brochure which
clearly illustrates the many different
glassware door fittings, as well as details
of how to get in touch with
Henderson’s Expert Service – a
dedicated team that is available to
provide free help and advice on any
aspect of door hardware fittings. ❐
www.pchenderson.com
Swisspacer has booked a stand at the
Fabricator Installer Trade (FIT) Show,
which will take place between 16-18
April 2013.
The warm edge spacer bar supplier
was keen to sign up for the event
because its advanced warm edge spacer
bars are one of the simplest and most
cost effective ways to achieve top WERs
and triple glazed windows. The FIT
Show will be an opportunity for
installers and fabricators to see its high
performance spacer bars.
Vic De Costa, Swisspacer marketing
and sales manager said:“We always find
exhibitions are an excellent platform for
doing business with existing and
prospective customers, and I’m sure the
FIT Show will be too.” ❐
www.swisspacer.com
The case for the suitability of aluminium for the fabrication of
fire protection products is made strongly by Schüco UK. Its
range of specialist glazed aluminium doors, façades and
windows is said to be the most comprehensive in the UK
market.
Based on many years of experience, independent test
evidence and assessment, Schüco’s aluminium fire protection
systems fully satisfy building regulations’ requirements.
Almost indistinguishable in appearance from standard
products, they meet all the criteria for Integrity (E) – the
prevention of the spread of flame – and Integrity/Insulation
(EI) – the prevention of the spread of flame and the provision
of a barrier to heat.
Single and double Schüco ADS 80 FR doors can be specified
with either a 30- or 60-minute integrity or integrity/insulation
rating and are fully tested according to EN 13501.
In addition to fire doors, Schüco UK also offers aluminium fire
protection façade systems (designated FW 50+ BF and FW
60+ BF) and skylight systems with 30- and 60-minute
protection, all conforming to EN 1364.Also available is a
Schüco AWS fire window offering 30-minute
integrity/insulation (EI). ❐
www.schueco.com
24
The Fabricator 2012

DOORS
Growing the portfolio
According to Chris Champion, sales
set up but for a guy making a few doors,
and marketing director of
having to source and stock hardware is
Distinction Doors, the company is
currently having a very good time. But it
is not resting on its laurels, Champion
reckons that there must be limit to the
number of door panels the market can
use so Distinction has upped its
portfolio to include different products
and in particular consumables.
“We shipped 27,000 doors last year,”
he says. “You have to ask yourself ‘how
long can this keep going?’ So we decided
an expense he probably could do
without.We offer hardware from stock
as required so a fabricator can order
everything he needs to make the door
in one go: the panel, the glass and the
hardware,and he gets his money back as
soon as he fits the door.With our online
ordering system we have the potential
to sell to the wider market as well.”
Champion sees the company as a
component supplier rather than just a
to diversify. Obviously we have
door panel supplier. “We had to move
increased the range to include different
types of door panels – ones for French
doors and bi-fold doors, which seem to
be the big ticket item right now. We
supply these with a glazing cassette
fitted so the fabricator just needs to put
it into a frame and glaze it.Another good
product is the stable door which we
introduced last year. It has proved very
forward,” he says. “As I said before the
market is not infinite and these doors
have a very long life so I don’t think we
will see too many being replaced for a
long time. They are very tough too
which makes them pretty burglar proof.
We have even had conversations with
the police who find it difficult to get into
premises when they need to, where
popular. This is a niche market,
composite doors have been fitted.”
everybody says how great they look, corrode. From a consumer point of
Last year’s acquisition of Evergreen
everybody likes the idea but most view it is dead easy to clean. And, of
Doors gave Distinction a big boost
consumers end up with a straightforward
door. I think that one of the thermal and sound.”
course they offer better insulation, both
according the Champion who says:
“After we bought Evergreen we were
reasons this is selling so well is because The triple glazed units fit all of the 13
27% up on turnover and for the first
it comes as a complete kit – the styles of glazing cassettes which
time ever we produced 7,000 doors in
fabricator doesn’t end up having to saw Distinction stocks for the Nan Ya door
one week.
a door panel in half in order to make it.” panels.“We can deliver a panel with the
“Moving forward I guess we have to
In addition to different door required cassette fitted and it is up to
come to terms with the Green Deal. It
configurations Distinction has started the fabricator to specify which glass his
strikes me as totally confusing and
to supply other components – customer wants,” says Chris Champion.
fraught with potential problems. I mean,
hardware and a growing range of triple Another new departure for
if your house is carrying a debt which
glazed units. “One great advantage of Distinction is the supply of hardware for
passes to the next owner, who in their
the triple glazed units over the double its door panels. “We were looking for
right mind would buy it? I see why the
glazed is that the decorative panel is ways to help our fabricator customers
government is doing this but it seems
encapsulated between two panes of and this seemed a logical thing to do,”
to me that there is a lot of uncertainty
toughened glass so the irregular surface says Champion. “The big fabricators
to be ironed out before it starts.” ❐
doesn’t gather dust and the cames won’t probably have their own supply chain www.distinctiondoors.co.uk
With a ten year history of supplying panel and composite doors,
Yorkshire-based Hurst Plastics has already prepared its product
offering for the Green Deal.
By offering excellent value on low U Value composite doors
fabricators and installers have the opportunity to help their
customers be more efficient, consume less energy and save
money.With this in mind, Hurst Plastics is working hand-in-hand
with its suppliers to introduce new services and products for its
customers – continuing the successful growth of the composite
door market for many more years to come.
To help make the consumer’s choice even easier, Hurst Plastics
has developed the Door Designer.This easy-to-use online software
allows homeowners to create their ideal entrance door, using
designs, styles, colours and optional side-light arrangements. It
also gives installers and fabricators a fully customisable costing
tool to help calculate their pricing strategy. ❐
www.hurst-plastics.co.uk
The Fabricator 2012 25

DOORS
Upping performance
Some environmental improvements
come at the expense of
performance. However, Door-Stop has
improved both environmental and inuse
performance of its doors with the
development of a new high performance
reinforced screw retainer.
Made from recycled plastic the new
innovation provides screw retention for
fixings for keeps, hinges and installation.
Compared to steel, which it replaces,
the new retainer offers much greater
bite for screws. The introduction of
plastic rather than steel also improves
the thermal performance of the door.
“Door-Stop is always looking for
innovative ways to improve our
products and service to our
customers,” says managing director
Nick Dutton. “The new screw retainer
offers superior performance in the way
the door fits, as well as its thermal
performance. As it utilises recycled
material it delivers wider environmental
benefits too for Door-Stop and our
customers. We are sure installers will
appreciate the fixing benefits,while their
customers will benefit from a better
fitted, more secure and more thermally
efficient door.” ❐
www.door-stop.co.uk
Prefix Systems is seeing
an increase in demand for
its Bi-span system for
large openings, as this
latest installation with bifolding
doors shows. Bispan
is the conservatory
industry’s first universal
support kit that’s been
designed to work with
Eurocell, Synseal and
Ultraframe roof systems.
Bi-span is also proven to
be easy to install on site with no loss of height.A typical kit also
offers identical returns for more uniform aesthetics, reduced
sightlines and it eliminates the need for unsightly window frame
add ons.The kits are available in a wide range of colours including
teo shades of white, whitegrain, golden oak, irish oak, rosewood, fir
green, chartwell green, black and grey.Alternatively, there’s the
option of a bespoke colour through the new painting facility at
Prefix’s head office.
Chris Baron, co-director of Prefix Systems comments:“Our Bispan
solution was developed by us as a cost effective means for
installing bi-folding doors into a conservatory.With our range of
nine coloured foils, painting facility and other products, we’ve now
brought more design options to market.We’re actively helping our
customers close more sales.” ❐
www.prefixsystems.co.uk
26
A door rating
Synseal can now offer A-rated doors
in its Legend PVC-U profile. Doors
can also be suited with other products
in the Legend range, giving fabricators
and installers even greater options.
“The Door Energy Rating scheme
(DERs) was launched last year, which
removed the anomaly that while
windows were rated on an A-E scale,
doors only had U-values to distinguish
them from other products,” says David
Leng, Synseal’s chief executive.
“Since the launch, door fabricators –
and their customers – have pushed the
thermal performance of their products,
and they have demanded the very best
components from their suppliers.
Synseal has not only provided a
solution, we think we have also raised
the bar.”
Synseal joins a very exclusive group of
companies that provide an A-rated
door. Fully glazed single doors include a
40mm triple glazing unit, which includes
two inner panes of low-e glass (and a
float glass outer pane), argon gas fill, and
warm edge spacer bar – all of which are
off-the-shelf options for Synseal’s own
in-house insulated glass unit
manufacturing department Global
Glass.
The new multi-chamber large door
outer frame profile allows the door to
be fully steel-reinforced, whilst as a
suited part of the Legend range the
door can be fabricated in a range of
Synseal colour finishes. The A-rated
door is available for both Legend
Chamfered and Legend Ovolo profile
system options. ❐
www.synseal.co.uk
The Fabricator 2012

stable
doors
With over 270,000
sold every year, the
Nan Ya GRP composite
door blank is the
UK’s most popular
composite door.
Tried, tested and trusted, the
door blanks and matching
glazing cassettes offer the
widest range of styles and
colours in the market.
We provide technical support
to help get you started, stock
Sizing, edge-banding and
to keep you going, a sizing, routing service through our
routing and edgebanding network of manufacturing
service through our networkfabricators of or our own facility
manufacturing fabricators or
our own facility, to make life
easy, and marketing support
to ensure you succeed.
Specialists in the supply
of delivered container and
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fabricators of door-sets
Supply of decorative triple
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complete door solution
COMPOSITE DOORS GLAZING CASSETTES DECORATIVE GLASS
HARDWARE GLAZING CONSUMABLES
I
I
I I I

VERTICAL SLIDING WINDOWS
Always sliding up
Once a niche market, vertical sliders is now mainstream with as many as six million frames
for potential replacement in the UK.And, for those companies capable of manufacturing
these relatively complex products efficiently and well, it is a very profitable sector to be in
says Adrian Barraclough chairman of Brighouse based Quickslide
It is fair to say that Quickslide was one of the companies
instrumental in opening up the market. We set out with
a firm vision that focused on making PVC-U vertical
sliders a regular product rather than something produced
and sold by a few small fabricators. They were generally
made in small numbers and were expensive, if competitive
against traditional replacements. The market remained
limited due to many owners of period properties,
resplendent with vertical sliders, being either unaware of
the availability of PVC-U replacements, or still unable to
afford them.
I think we changed all of that. We placed bold
advertisements in the building and glazing press that
clearly stated our highly competitive pricing, which
undercut most of the competition. Within months
Quickslide was selling frames in the thousands compared
to others that may have enjoyed turning out a few dozen,
highly priced windows a week. Builders and installers and
in due course, homeowners, realised that it was actually
possible to live in a period home with authentic looking
vertical sliding replacements that did not bankrupt them.
Other fabricators had to follow if they wanted to stay in
business.
Quickslide has retained its position by continuous
Adrian Barraclough
Operations director Mick Madigan and operator
Mark Stonebridge programme Quickslide's new
28
investment and improvements to the company’s
infrastructure and operating systems, as well of course as
the quality of its products. Window and door
manufacturers in this sector often work with tiny profit
margins. We have continually invested over the years
bringing in more efficient manufacturing and logistical
techniques to reduce waste and improve margins to a level
that allows us to focus on the key issues that benefit our
customers – quality of product and service that exceeds
expectations.
The most recent expression of this philosophy has been
the most radical in the company’s development, with the
addition of a third factory unit on our Bradford Road,
Brighouse site and additional production facilities that are
now fully commissioned and operating.We have seen sales
grow by an average of 18% per year over the last five years,
with production always developed ahead of sales forecasts.
We invested no less than £2m during that time in areas
such as R-and-D, quality, logistics and training and of
course production. It has proved to be a winning formula.
The Fabricator 2012

VERTICAL SLIDING WINDOWS
Quickslide wins the Large Business of the Year in
the annual Brighouse Echo business awards
(Photo courtesy Brighouse Echo)
We now occupy the whole of the site that has been
Quickslide’s home for some years.Three factories produce
vertical sliders and other space is dedicated to casement
windows – which now account for almost half of
production – bifolds, residential composite doors,
insulated glass units and foiling. Our original unit on the
site continues to house the offices while the space below
now hosts a showroom and meeting rooms. It is a set up
that is designed to be as self-contained as possible. Being
self reliant means that we are more in control of everything
that we do. I am not a man-and-boy glazing entrepreneur
but I enjoy this market. My previous experience in other
industries has allowed me to introduce working practices
that are not widely applied in the window trade, but which
are proven and effective.
We ensure that we are always in our comfort zone by
building in a significant margin between our sales and
production capacity. The new Schirmer ensures that
product quality is never compromised and whilst we may
be busy, we are never too busy to cope. The investment
programme has therefore included a third Schirmer
machining centre which ensures that we continue to
maintain the comfort zone to deal with the peaks and any
unforeseen issues.
The Renaissance brand has been developed to offer our
customers a prestigious brand that can be associated with
their company name, not that of Quickslide.We want end
users to make the association between a well-established
local and trusted supplier and the strongest name in VS
windows and in time, casements and doors. Our vehicles
painted Renaissance livery will have a very positive impact
locally for the customer.
We have had a good run recently winning awards both
nationally and locally. Late last year Quickslide was voted
Fabricator of the Year, in the annual G Awards. The trophy
has been joined since by another: Large Business of the Year
in the annual Brighouse Echo business awards What pleases
me about this is that it is not just for Quickslide, but for the
whole window industry. It shows that our sector is
shrugging off its old double-glazing image. Quickslide is
part of an industry that we can be proud of, one that sets
standards against industry across the board now. We won
against banks and all sorts, we are compared with
businesses because of how good we are as a business, not
simply good for a window business. Across the industry
we are not alone.
Our success is because of what we do every day, the
decisions that we have made to make our business better
and to have more customers that keep coming back.That’s
the toughest competition to win. ❐
www.quickslide.co.uk
Further design details have been added to
Synseal’s Evolve VS.
Aesthetics have been improved with the
addition of elegant run-through sash horns
as an option, which adds even more to the
authentic appearance of the top sash frames.
A more pragmatic design addition is the
anti-jemmy bar, which is optionally fixed to
the sill to prevent the lower sash from being
forcibly prised open.This simple yet highly
effective device complements the existing
security features such as extensive steel
reinforcement and high quality hardware,
with the weight of these features borne by
effective balances that make practical
operation a breeze.
Synseal chief executive David Leng says:
“Many buildings are disfigured by
inappropriate window replacements that
ruin the character of the property,
sometimes in a misguided quest to use
original framing materials. Our Evolve VS windows feature sculptured astragal bars, two sliding sashes
and a choice of quality hardware options that ensure they perform to the highest standards and yet
which maintain or improve the appearance of the property.
“Our fabricators benefit by having a high quality fully-manufactured VS that complements other
Synseal windows, doors and conservatories that they may supply, but without the commitment to
producing this complex type of window in relatively small numbers.” ❐
www.synseal.com
The Fabricator 2012 29

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PRODUCT EXTRA
Is the party really over?
Until 2008 almost all fabricators wanted new
machinery with the latest bells and whistles.Then the
fat lady sang and everyone went home for more than a
year.When the fabricators that were left realized the world
hadn’t actually ended and that equipment was still ageing
they woke up to a pound that had devalued by more than
thirty percent. Although this has improved a bit since the
worst period we are still
at a point where
machinery costs 25%
more without allowing
for normal inflation.
This makes a £200,000
sawing and machining
center £250,000 just
on exchange rate
inflation.
The result of poor
confidence and the
previously mentioned
exchange rate
movement was that the
majority of fabricators
who were prepared to invest started purchasing second
hand or refurbished equipment which took the sting out of
the price.
As the industry slowly but surely gets back into better
shape from the downturn and excess capacity disappears
so will these second hand and refurbished machines. This
will create a phase whereby fabricators will not buy a
machine because they cannot or will not afford a new one
and will just wait and wait until they realise the world has
changed. This is a slow process but we have been there
before, in the eighties in particular.
When this adjustment will take place and how long it will
take cannot yet be predicted but it will be a shock for many
when it does happen.
Synseal Extrusions has acquired the assets of K2 Conservatories for an
undisclosed sum.
David Leng CEO of Synseal (pictured) says:“The trading brands of the
Celsius Glass and K2 are well respected and successful. Brand loyalty is
something we are keen to maintain and we will continue to invest in them
to secure future growth.
This is an important addition to our launch earlier in the year of Global
Glass and means we can now be highly efficient in the production of both
roof and window glass, in turn helping our customers to compete more
effectively.
The business will continue to trade with the current sales structure and
from the existing site. I am delighted that Sally Fielding will remain with
the business to ensure a smooth transition and to help to retain and
develop the key brand values.”
Sally Fielding says:“K2 has been part of my life for many years and I am
confident that Synseal will retain the K2 brand identity through its loyal
network of customers. I believe that our existing and new customers will
enjoy tremendous benefits through the investment and support of
Synseal.” ❐
www.synseal.com
Stuga Machinery is currently selling two refurbished
machines for every one new machine in all models and
80% of new enquiries start off with the fabricator asking
for second hand or refurbished.The company found some
time ago that finding a constant flow of good examples to
resell is impossible and reverted to only fully refurbishing
and rebuilding any machine that it purchased which was
more than two years
old. These machines
are brought up to the
latest specification and
sold with a full
warranty the same as a
new machine and, as
Stuga is the original
manufacturer, the
absolute latest
technology and
software is always used.
Stuga explains to
enquirers that the risk
of purchasing a second
hand sawing and
machining center is high and once all is explained many
choose to pay a bit more for the peace of mind the
company can provide for such a vital investment. Any
liquidator or fabricator offering a used sawing and
machining center will do so with no guarantee and no
technical back-up.This might work if you already have one
of the same machines and all of the required knowledge
but otherwise it is almost certainly going to be a nightmare
and usually an expensive one.
Not many dealers are able to offer a guarantee either and
even this route can be fraught with danger if there are not
firm guarantees in writing. ❐
www.stuga.co.uk
The Fabricator 2012 31

PRODUCT PAGES
Double-triple timber
Howarth Timber is using Swisspacer
V spacer bars as standard in
Storvik, its innovative new window
system.
Howarth developed Storvik in
response to growing demand for energy
efficient windows. The window system
can be supplied as either double or
triple glazed, giving specifiers and
installers a choice of performance
within the same window, with U-values
as low as 0.8 for triple glazed versions
and 1.2 for double glazing. Complete
with Secured by Design hardware as
standard, Storvik is a flush-fit timber
casement window.
Alan Shearer, general manager of
Howarth Timber says: “We wanted to
provide a competitively priced window
to meet the ever-increasing demands
for energy efficiency, and Swisspacer
was the natural partner. We use
Colour collect
S
FS intec has expanded its range of
decorative finishes for Dynamic
hinges with the introduction of three
new colours. Irish oak, Chartwell green
and anthracite grey complete the range
of 12 colour choices, helping installers
and fabricators to colour match hinges
with any door finish.
The new bespoke colours have been
developed to improve the aesthetics of
the entire door set and provide variety
for homeowners. ❐
www.sfsintec.biz
Kenrick has unveiled a bespoke
multipoint door lock which has
been designed to fit the Profile
22 system.
One of the most secure door
locks in its class, the new lock
meets the most rigorous
standards for residential door
security. It combines
exceptional levels of security
with very smooth operation
and has been designed to allow
fabricators to conveniently use
one lock for all applications on both front and back doors. Its twin
spindle design means that both lever/lever and lever/movable pad
unsprung handles can be used with only one lock.
To provide trouble free service, the new door lock features three
sintered steel hook bolts. ❐
www.kenricks.co.uk
32
Swisspacer in our other windows and
we’ve always been very happy with the
performance and service.” ❐
www.howarth-timber.co.uk
Quick colours
Origin has shortened lead times on
all RAL and dual-RAL colour
orders to just three weeks. The threeweek
lead time is in addition to the
practically immediate turnaround the
company offers on its 10 most popular
colours including hipca white, a range of
greys and silvers, jet black and three
woodgrain finishes.
The success of the ‘Your lead time,not
ours,’ scheme was most evident in
February when 46% of orders left
Origin’s factory in seven working days
or less.
Simon Lippett, managing director of
Bristol Bifold and Sliding Door
Company, one of Origin’s biggest trade
customers, says: “Your lead time, not
ours is a great USP that I have been able
to use on several occasions to win
orders I may have otherwise lost. It
always amazes customers that we can
deliver their doors within such a short
lead time.
“On several occasions customers
have come to us who have either been
let down by other suppliers or have left
it unusually late in the build to order
their doors and they have been
overjoyed to hear the lead times are so
short.”
At around the same time as the ‘Your
lead time, not ours,’ launch, Origin also
introduced a 20-year guarantee on its
Easifold range.
Technical director David Ginger says:
“Our philosophy has always been not
only to manufacture the UK’s best
quality doors but to back that up by
uncompromising levels of service and
we believe that the three-week lead
time on all RAL colours is the latest
evidence that we stick to our word.” ❐
www.bifoldingdoors.co.uk
The Fabricator 2012

It’s a fact.
88% of ‘A’-rated energy efficient windows have PVC-U frames. More precisely,
that’s 327 PVC-U window systems from a total of 372 ‘A’-rated by the BFRC*.
Perhaps not surprising, when you consider the natural insulating properties of
PVC-U, its long-life durability and minimal maintenance requirement.
PVC-U windows are rated A and A+ for domestic and
commercial installations in the BRE Green Guide to Specification
Sophisticated multi-chamber profiles maximise thermal
efficiency and minimise usage of raw materials
PVC-U windows are given a minimum 35-year life cycle
by the Building Research Establishment
PVC-U - the No.1 choice
PVC-U is virtually maintenance free, requiring just
occasional washing to maintain its appearance
To find out why PVC-U is the material of choice for windows, visit
www.pvcaware.org
*BFRC website figures at June 2009
The British Plastics Federation, 6 Bath Place, Rivington Street, London EC2A 3JE t 020 7457 5000 e pvcaware@bpf.co.uk

PRODUCT PAGES
Parking free
The Telford International Centre, has
added an extra 130 car parking
spaces. Free car parking right next door
to The FIT Show now totals 1,700
spaces.
The Southwater Event Group, the
owner of the International Centre,
continues to invest in and transform the
venue into an entertainment and
cultural quarter after eight restaurant
and hotel brands signed up to its
development scheme.
Southwater Event Group, together
with Telford and Wrekin Council, is
embarking on a £250m plan to
transform the venue and surrounding
area. The plan is designed to provide
exhibition and conference attendees
with complementary facilities and
attractions and includes a new retail
district, bars, leisure centre, additional
hotels, a learning and media centre, 11-
screen cinema, ice rink, tenpin bowling,
council buildings and a regenerated
surrounding landscape.
Eight brands have now signed up to
take the surrounding buildings alongside
cinema operator Cineworld: Bella Italia,
Chimichanga, Harvester, Nando’s,
Premier Inn, Pizza Express, Wagamama
and Zizzi.
Work is set to start on the site in the
summer and be completed by the end of
2013, with two new bars and
restaurants likely to be available to
visitors and exhibitors at The FIT Show.
This next phase of development follows
the launch of the International Centre’s
new Ludlow Suite last year, which offers
an additional 1,300sqm being available
to the organisers of The FIT Show,
should it be necessary to extend the
event again. ❐
www.fitshow.co.uk
Composite customer
Dempsey Dyer has become the
latest business to take on board
the Solidor composite door. The
company showed a duck egg blue
Solidor door on its stand at the recent
Ecobuild exhibition.
In addition to the standard product
range, Dempsey Dyer will also be taking
Solidor’s 62mm door slab which will be
incorporated into a Deceuninck outer
frame, for a Passivhaus offering. Initial
testing has already shown that the slab
can achieve a ‘U’ value of just 0.7
W/(m²K).
Peter Dyer, director of Dempsey
Dyer says: “The addition of Solidor to
our product portfolio is an important
one. We’ve also been able to work
alongside them with their 62mm slab,
More FiT
Several
more
companies
from all sectors
have booked
space at The FIT
Show in the past
month leading to
the organisers
extending the
floor plan less
than two months
after launching.A
further 600m 2 of
stand space has
been added to
cater for the demand being expressed
for space at the event.
“Demand has been incredible,” said
Matthew Glover, managing director of
The FIT Show,“and we have had to open
up this additional space immediately,
rather than hold it back ‘in case’. Almost
60% of the original floor plan had been
booked in the first few weeks.”
According to the organiser a mix of
every product and service is now
represented, including window systems,
machinery, hardware, software, doors
manufacturers and fabricators.
The major door blank producers and
distributors have committed, as have
many of the major hardware brands.
Fabricators will find the major
machinery brands with large exhiibits,
ready to help them step up their output
as the economy rises. ❐
www.fitshow.co.uk
Gareth Mobley (l) with Peter Dyer
at Ecobuild
which will form part of our Passivhaus
product range. In all, we have great
expectations for our collective working
relationship.” ❐ www.solidor.co.uk
FiTted roofs
Conservatory roof maker Ultraframe
is amongst the big brands to
commit to appearing at The FIT Show.
The FIT Show’s Matthew Glover says
that the larger stands are being signed up
fast with an additional 600m 2 being
added in recent weeks: “Most of our
larger sites have now been booked,” he
says.
“Crucially we have a good selection of
brands and an excellent mix of products
and services.We have spoken to most of
those taking part at The FIT Show and
they all have big plans for launches. Every
company at The FIT Show will have
products and services never seen
previously at a UK window show.” ❐
www.ultraframe-conservatories.co.uk
The Fabricator 2012 35

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note to
Discount the
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“
The question isn’t do we care. I know
we all care. The question is do we care
enough to actually do something?
”
Britain’s PVC-U industry has a lot to
be proud of. We make great products.
Our windows, doors and conservatories
not only look great, they are also
extremely durable. And they are 100%
recyclable. In fact, PVC-U out-performs
rival materials such as timber across
the board - particularly where it
really matters in areas such as energy
whole life costs.
Our products are fantastic. Our products aren’t the problem. The problem is we no
longer bother to tell anyone just how good they are. As an industry we’ve stopped
threat to our future prosperity. I’ve been in the windows industry for 25 years.
I started out as an installer. I now run a successful fabricating business, Crystal
Direct. I care about the future of the industry. And I’m prepared to put my money
where my mouth is.
This isn’t about promoting my own business. I want to create a platform that will
bring fabricators and installers together to promote PVC-U. I don’t wish to exclude
systems companies or anyone else who wants to support the campaign. However,
we cannot rely on anyone else to do this for us. Installers and fabricators are
Fabricators and installers have a vital role to play and a vital interest at stake - it’s
time we stepped up to the plate.
material. We also need to challenge the inaccurate and misleading claims put
about by manufacturers of alternative materials who, instead of improving their
own products, would rather spread scare stories and misinformation about ours. My
asking for your support.
in helping to promote PVC-U, please visit or email
me at Martin@pro-PVC.com
Martin Randall, Chairman, Crystal Direct
PVC-U