The Agile Impact Report - Rally Software

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The Agile Impact Report: Proven Performance Metrics from the Agile Enterprise Background Objectives and Study Methodology QSMA used its SLIM (Software Lifecycle Management) suite of benchmarking, software estimation and modeling tools to obtain objective data and benchmark Agile development projects against QSMA’s large, heterogeneous database. The SLIM-Metrics database represents over 7,500 projects across 500 organizations in 18 countries and adds between 200 and 400 projects per year. The objectives of the study were to: • Assess the performance of Agile development projects across enterprise teams • Benchmark Agile projects (both those that used Rally’s Agile lifecycle management solutions and those that did not) against plan-based or waterfall industry averages for time and effort • Measure the projects with respect to time-to-market and productivity/quality and benchmark the approach to consider automating ongoing measurement Participating Companies The measured projects included in the “Agile Impact” study represent a variety of industries and project sizes with sixty to over a thousand Agile practitioners. Six Rally customers – Accuro Healthcare Solutions Inc., BMC Software, CNET, HomeAway, Inc., Inovis, and Moody’s – contributed data for nine Agile development projects and provided additional information for in-depth case studies. Accuro Healthcare Solutions Inc. is a leading provider of proprietary Internet-based solutions to a broad range of healthcare providers, enabling them to more effectively manage the complexities of the patient registration, billing, collection and reimbursement process. Accuro Healthcare initially adopted Agile practices in early 2008 and brought on Rally products and coaching a few months later. The company now has over 150 Rally licenses and Agile practitioners. This study assessed one major release with a schedule of almost two months with seven full-time employees delivering approximately 168 story cards and was comprised of roughly 19,675 lines of new and modified code. BMC Software is a leading global provider of enterprise management solutions that empower companies to automate their IT and align it to the needs of the business. For the four fiscal quarters ended December 31, 2007, BMC revenue was approximately $1.7B. BMC initially adopted Agile practices in 2005 and at the same time brought on Rally for its Agile lifecycle management products and coaching services. Since then, Agile development practices at BMC have spread from a small pilot project to more than 1,000 Agile practitioners dispersed over three international locations. This study assessed two major BMC releases with schedules ranging from four and a half to five months, 90 – 95 full-time employees delivering approximately 1,450 story cards, comprised of roughly 1.4 million lines of new and modified code. CNET is where people go to discover the latest in tech and consumer electronics. CNET initially adopted Agile practices in 2005, and the company now has 65 Rally licenses. This study assessed two major CNET releases with schedules ranging from three and a half to almost six months with 41 full-time employees delivering approximately 30,000 lines of new and modified code for complex web applications. Inovis offers software and services that enable companies to do business electronically across their entire trading community. Each day, over 20,000 companies across the globe rely on the Inovis Business Community Management platform to reliably send and receive purchase orders, synchronize data and manage exceptions in order to lower supply chain costs and get products to customers faster. Inovis adopted Agile and Rally at the same time in January of 2008. The company now has 170 Rally licenses distributed globally. This study accessed one major release with a schedule of eight months and a peak staff of fifteen full-time employees delivering 325,871 lines of new and modified code. HomeAway Inc. is the largest international network of vacation rental web sites with 284,000 paid listings of rental homes, condos, apartments, villas, cottages and cabins in more than 100 countries. HomeAway initially adopted Agile practices in 2006 and brought on Rally products and coaching in 2007. The company now has 70 Rally licenses and a similar number of Agile practitioners. This study assessed two major HomeAway releases with schedules ranging from six to seven months with eight full-time employees delivering approximately 233,000 lines of new and modified code. 3
Moody’s Corporation (NYSE: MCO) is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody’s KMV, a division of Moody’s Corporation, is a provider of quantitative credit analysis tools. Moody’s KMV initially adopted Agile practices in 2006 and brought on Rally products and coaching in 2007. The company now has 210 Rally licenses distributed globally. This study assessed one major release with a schedule of almost four months with 30 full-time employees delivering approximately 116,000 lines of new and modified code. Additional companies in this study that rely on Agile practices, but are not Rally customers, are all part of multi-billion dollar enterprises with large, international client bases and represent a variety of industries and project sizes. These include: • A leading global supplier of medical analytical instruments and technology solutions - Four projects were studied with peak staff of eight to 15 • A medical IT company that delivers mission-critical healthcare decision support solutions and software tools - Eight projects were studied with peak staff of five to 65 • A leading international financial services organization that provides diverse insurance protection and wealth accumulation products - Three projects were studied with peak staff of 26 to 29 • A leading software company that provides universities, libraries, and schools with a wide range of educational tools and services – Six projects were studied with peak staff of 26 to 39 For the above companies, data was collected from 2005 to 2007 with the exception of one project in 2004. Only one of the companies had more than two years of Agile experience. Agile’s Impact on Time-to-Market Agile Projects are 37% Faster to Market than Industry Average; Rally Projects are 50% Faster Software development teams, especially when they have large and geographically dispersed teams, often struggle to deliver their software on time. By adopting Agile practices, companies measured in this study were able to produce large-scale enterprise software in four to eleven months, compared to the six to thirteen months a typical organization required to deliver comparable software. Overall, Agile companies experience an average increase in speed of 37 percent. Rally customers who participated in the study saw an average increase of 50 percent in their time-to-market when compared to the industry average. Especially noteworthy is the fact that Agile processes succeed in spite of teams being large and geographically dispersed. According to QSMA’s data, many companies with distributed teams experience longer schedules, but the companies involved in the study with globally dispersed teams, did not. According to Rally’s own customers, this success is due in large part to the use of Rally’s Agile lifecycle management products. Time-to-Market 100 4 Rally Projects Agile Companies QSMA SLIM database CNET 1 Sigma line Accuro Healthcare HomeAway 1 Sigma line 1 10 100 1,000 User Stories, Code (KSLOC) Moody’s Inovis BMC 10 1 Time-to-Market (Months) Fig. 1 Agile Projects are 37% Faster to Market than Industry Average, Rally Projects are 50% Faster
Page 1 and 2: A report from QSM Associates The Ag
Page 3: Measurement of Agile Impact is Key
Page 7 and 8: Agile’s Impact on Quality Defect

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